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8-K - 8-K - NEWTEK BUSINESS SERVICES, INC.d705045d8k.htm
www.thesba.com
Newtek Business Services, Inc.
Newtek Business Services, Inc.
“The Small Business Authority®”
“The Small Business Authority®”
Hosted by:
Hosted by:
Barry Sloane, President & CEO
Barry Sloane, President & CEO
Jennifer Eddelson, EVP & CAO
Jennifer Eddelson, EVP & CAO
Full Year 2013
Full Year 2013
Financial Results Conference Call
Financial Results Conference Call
March 31, 2014 4:15pm ET
March 31, 2014 4:15pm ET
NASDAQ: NEWT
NASDAQ: NEWT
www.thesba.com
www.thesba.com
Investor Relations
Public Relations
Newtek Investor Relations
Hayden Investor Relations
Newtek PR
Jayne Cavuoto
Director of IR
jcavuoto@thesba.com
(212) 273-8179
Brett Maas
brett@haydenir.com
(646) 536-7331
Peter Seltzberg
peter@haydenir.com
(646) 415-8972
Simrita Singh
Director of Marketing
ssingh@thesba.com
(212) 356-9566
Exhibit 99.1


Safe Harbor Statement
Safe Harbor Statement
The statements in this slide presentation including statements regarding anticipated future
financial performance, Newtek's beliefs, expectations, intentions or strategies for the future,
may be "forward-looking statements" under the Private Securities Litigation Reform Act of 1995.
All forward-looking statements involve a number of risks and uncertainties that could cause
actual results to differ materially from the plans, intentions and expectations reflected in or
suggested by the forward-looking statements. Such risks and uncertainties include, among
others, intensified competition, operating problems and their impact on revenues and profit
margins, anticipated future business strategies and financial performance, anticipated future
number of customers, business prospects, legislative developments and similar matters. Risk
factors, cautionary statements and other conditions which could cause Newtek’s actual results to
differ from management's current expectations are contained in Newtek’s filings with the
Securities and Exchange Commission and available through http://www.sec.gov  
2
www.thesba.com


www.thesba.com
Business Development Company
Business Development Company
The Company expects to present to its shareholders a proposal to
convert to a Business Development Company (“BDC”) once we are
cleared to do so by the SEC
In addition, the Company has filed preliminary materials to conduct a
public offering of up to $50 million of the shares of the BDC in
conjunction with the conversion
We will not be able to offer any further information or take any
questions regarding this proposed conversion or offering
3


www.thesba.com
Full Year 2013 Financial Highlights
Full Year 2013 Financial Highlights
Diluted EPS of $0.20; a year-over-year increase of 33.3% 
Exceeded high end of previously issued diluted EPS guidance range of
$0.17 to $0.19
Reaffirmed 2014 diluted EPS guidance midpoint of $0.23; a 15.0%
increase over 2013
Net income attributable to Newtek Business Services, Inc. was $7.5
million; a year-over-year increase of 33.4%
Pretax net income was $11.1 million; a year-over-year increase of
17.3%
Operating revenues were $143.6 million; a year-over-year increase of
9.5%
4


www.thesba.com
Full Year 2013 Operational Highlights
Full Year 2013 Operational Highlights
Originated $177.9 million in loans, a 65.6% year-over-year increase
Originated approximately $50 million in loans in Q1 2014
Expect to originate between $240-$260 million in loans in 2014
As of December 31, 2013, Total Loan Pipeline* increased year-over-year
by 69.5% to $435.1 million
Lender received $4.4 billion in referrals for 2013, practically 2x the
amount in 2012
Thus far in 2014, Lender on a run rate to receive over $6.0 billion in referrals
for  2014
Completed two S&P A-rated securitizations in 2013, which totaled
approximately
$48.0
million
of
unguaranteed
portions
of
SBA
7(a)
small
business loans 
Total loan servicing portfolio grew 98.6% to $1.1 billion at December 31,
2013
5
*Total Loan Pipeline = Open Loan Referrals + Prequalified Loans + Loans In Underwriting + Loans Approved and Pending Closing


www.thesba.com
Revised 2014 Guidance
Revised 2014 Guidance
6
Operating Revenue: 
Midpoint of $161.0 million, with a range of $154.0 million and $168.0
million
Increase of 12.1% over 2013 revenue of $143.6 million
Pretax Income:
Midpoint of $13.5 million, with a range of $11.8 million and $15.1 million
Increase of 21.6% over 2013 pretax income $11.1 million
Diluted EPS: 
Midpoint of $0.23, with a range of $0.20 and $0.26 per share
Increase of 15.0% over 2013 diluted EPS of $0.20
Adjusted EBITDA*:
Midpoint of $26.0 million, with a range of $24.5 million and $27.5 million
Increase of 26.2% over 2013 Adjusted EBITDA* of $20.6 million
*See slide 30 for definition of Adjusted EBITDA


www.thesba.com
Segment Results
Segment Results
7
Small Business Finance (SBF)
Revenue:
Pre-tax Income:
Electronic Payment Processing (EPP)
Revenue:
Pre-tax Income:
Managed Technology Solutions (MTS)
Revenue:
Pre-tax Income:
Full Year Ended December 31,  2013
Year-over-Year Comparisons
$34.1 million; a 34.3% increase
$10.1
million;
a
25.3%
increase
$89.7 million; a 4.9% increase
$8.3
million;
a
17.9%
increase
$17.6 million; a 3.5% decrease
$3.6 million; a 16.2% decrease


www.thesba.com
8
Consolidated Earnings Performance
Consolidated Earnings Performance
Diluted Earnings per Share
33.3%
increase year over year in diluted EPS in 2013
$0.00
$0.15
$0.20
$0.03
$0.06
$0.09
$0.12
$0.15
$0.18
$0.21
Diluted Earnings Per Share
Full Year 2012
Full Year 2013


www.thesba.com
Full Year 2013 Financial Results
Full Year 2013 Financial Results
9
33.4%
year-over-year
increase
Pre-tax Net Income
23.4%
year-over-year
increase
17.3%
year-over-year increase
9.5%
year-over-year increase
Adjusted EBITDA*
Net Income
(Attributable to Newtek Business Services, Inc.)
$ in millions
$ in millions
$ in millions
*See slide 30  for definition of Adjusted EBITDA
Total Operating Revenues
$ in millions
$131.1
$143.6
12/31/2012
12/31/2013
$5.6
$7.5
12/31/2012
12/31/2013
$9.4
$11.1
12/31/2012
12/31/2013
$16.7
$20.6
12/31/2012
12/31/2013


www.thesba.com
Consolidated Balance Sheet
Consolidated Balance Sheet
10
$ in thousands
Balance
Dec  31, 2013
Balance
Dec  31, 2012
Total Cash & Cash Equivalents*
$29,385
$22,685
Total Assets
$198,612
$152,742
Total Liabilities
$121,603
$83,840
Total Equity
$77,009
$68,902
Selected Items
*Includes restricted cash of $16.9 million at December 31, 2013, and $8.5 million at December 31, 2012


Small Business Finance
Small Business Finance
11
2013 SBF revenue increased by 34.3% to $34.1 million
Funded $177.9 million in 2013, a 65.6% increase year-over-year
Originated approximately $50 million in loans the Q1 2014
Company on track to originate $240 to $260 million in SBA 7(a) loans in 2014
Completed two S&P A-rated securitizations in 2013, totaling approximately $48.0 million of
unguaranteed portions of SBA 7(a) small business loans
In 2013, total loan servicing portfolio grew 98.6% to $1.1 billion
Full Year 2013 SBF revenue was 23.8% of total operating revenue
Newtek Business Service, Inc.
Full
Year
2013
Total
Operating
Revenue:
$143.6
million
SBF
$34.1M
$9.4
$21.0
$25.4
$34.1
$-
$5
$10
$15
$20
$25
$30
$35
$40
2010
2011
2012
2013
SBF Revenue Trend
www.thesba.com
Lender
received
$4.4
billion
in
referrals
for
2013,
almost
2x
the
amount
in
2012


Key Variables in Loan Sale Transaction
Loan Amount
$1,000,000
Guaranty Percent
75%
Guaranteed Balance
$750,000
Unguaranteed Balance
$250,000
Premium*
12.5%
12
Small Business Finance
Small Business Finance
Direct
Revenue
/
Expense
of
a
Loan
Sale
Transaction
An
Example
Resulting Revenue (Expense)
Associated Premium**
$93,750
Servicing Asset***
$18,630
Total Premium Income
$112,380
Packaging Fee Income
$2,500
FV Discount
$(15,000)
Referral Fees
$(7,500)
Total Direct Expenses
$(22,500)
Net Risk-adjusted Profit Recognized
$92,380
Net Cash Created pretax
(post securitization)****
$11,250
**Assumes 12.5% of the Guaranteed balance
***
Value determined by GAAP servicing value
**** Assuming the loan is sold in a securitization in
12 months
*Premium above 10% split 50/50 with SBA
Net cash assumes: cash premium on guaranteed balance after sale PLUS cash from
securitizing unguaranteed balance in an S&P-rated structured-finance transaction
www.thesba.com


13
As of December 31, 2013, Total Loan Pipeline* increased by 69.5%, to $435.1 million
year over year:
Open Loan Referrals increased by $144.9 million, or 97.7%
Prequalified Loan Volume increased by $19.0 million, or 47.7%
Loans In Underwriting increased by $15.5 million, or 76.7%
Loans Approved and Pending Closing decreased by $1.0 million, or 2.1%
Received over $4.4 billion in referrals for 2013, almost 2x the amount in 2012
Thus far in 2013, Lender on a run rate to receive over $6.0 billion in referrals for 2014
*Total Loan Pipeline = Open Loan Referrals + Prequalified Loans + Loans In Underwriting + Loans Approved and Pending Closing
$148.4
$39.8
$20.2
$48.4
$293.3
$58.8
$35.6
$47.4
Open Referrals
Prequalified
In Underwriting
Approved & Pending
Closing
12/31/2012
12/31/2013
www.thesba.com
Small Business Finance –
Small Business Finance –
Total Pipeline
Total Pipeline


www.thesba.com
14
Comparative Loan Portfolio Data
Comparative Loan Portfolio Data
Loan Characteristic
As of 12/31/10
As of 12/31/13
Business Type:
Existing Businesses
53.93%
81.05%
Business Acquisition
25.89%
12.01%
Start-Ups
20.18%
6.94%
Primary Collateral:
Commercial RE
45.33%
53.47%
Machinery & Equipment
22.79%
24.64%
Residential RE
22.27%
11.67%
Other
9.61%
6.42%
Percentage First Lien on RE:
Commercial RE
84.84%
95.20%
Residential RE
9.87%
19.76%
Other:
Weighted Average Mean FICO
675
707
Weighted Average Current LTV
78.23%
73.23%
(12/31/10 vs. 12/31/2013)
Loan Characteristic
As of 12/31/10
Loan Characteristic
As of 12/31/13
Industry:
Industry:
Restaurant
10.60%
Restaurant
6.84%
Hotels & Motels
7.58%
Amusement,
Gambling and
Recreation
5.74%
State Concentration:
State Concentration:
Florida
21.55%
New York
13.08%
New York
12.66%
Florida
9.47%
Georgia
14.08%
Texas
7.43%


Servicing Portfolio
Servicing Portfolio
15
The
SBF
servicing
portfolio
December
31,
2012
vs.
2013:
Total servicing portfolio increased by 99% to $1.1 billion
Newtek portfolio increased by 39.0%; third-party servicing portfolio increased
by 217.2%
In Q4 2013, added approximately $400 million in external servicing for a large
institutional client growing total loan servicing portfolio to $1.1 billion
Plan to continue to grow the loan servicing aspect of the business both
organically, through growth in loan originations, as well as through acquisition
of third-party loan servicing portfolios
*Principal balance of loans serviced (dollars in millions)
$351.7
$177.0
$528.7
$488.8
$561.4
$1,050.2
NEWT Loans*
Servicing Other Loans*
Total Loans*
31-Dec-12
31-Dec-13
www.thesba.com


FY 2013 EPP revenue increased by 4.9% to $89.7 million
FY 2013 average monthly processing volume per merchant increased
by
approximately 6% over FY 2012
Realized over $4.5 billion of electronic payment processing volume in 2013
Commenced advertising campaign for EPP Division in Q1 2014
Electronic Payment Processing
Electronic Payment Processing
16
EPP
Revenue
$89.7M
FY 2013 EPP revenue was 62.4% of total operating revenue
Newtek Business Services, Inc.
FY
2013
Total
Operating
Revenue:
$143.6
million
$80.9
$82.5
$85.5
$89.7
$0
$10
$20
$30
$40
$50
$60
$70
$80
$90
$100
2010
2011
2012
2013
EPP Revenue Trend
Aim to increase the national recognition of EPP program, and grow merchant client base,
attracting new quality independent sales organizations ("ISOs"), agent banks and merchant
processing customers to our program
www.thesba.com


www.thesba.com
Electronic Payment Processing  
Electronic Payment Processing  
17
Growth in business depends on:
Execution of Point of  Sale (“POS”) in the Cloud Strategy
Execution of EuroPay, Mastercard®
and Visa®
(“EMV”) Strategy
Growth
of
Newtek
Advantage™
platform
Successful integration of our EPP product into The Newtek
Advantage™
Digital financial reporting and digital tax products to be developed
and integrated into The Newtek Advantage™
Successful execution of all of the above with new and existing
alliance partners


Managed Technology Solutions
Managed Technology Solutions
18
MTS
$17.6M
FY 2013 MTS revenue decreased by 3.5% to $17.6 million
This segment is being transformed to take advantage of shift to cloud-based business
trends including: eCommerce, Payroll and Insurance
Upgrade to Linux-based platforms expected to help increase revenues and margins
Launched Cloud Authority™
TV advertising campaign in Q1 2014
Aim to attract IT decision makers and small business owners to Newtek’s industry-
leading cloud offerings
FY 2013 MTS revenue was 12.2% of total operating revenue
MTS Revenue Trend
Newtek Business Services, Inc.
www.thesba.com
FY 2013 Total Operating Revenue
: $143.6 million


www.thesba.com
Managed Technology Solutions
Managed Technology Solutions
19
Results attributable to:
Decrease in the number of lower-priced shared hosting plans
Decrease in the number of higher-priced dedicated hosting plans
Maintained investment in software development costs given lower
revenues
Key to turnaround success:
Execute on hyper-growth plans for Cloud offerings
Growth in the number of  higher-priced dedicated server plans
Integrate additional products and services into our existing Cloud
offering


Invested for the Future
Invested for the Future
20
For the year ended December 31, 2012 vs. 2013:
Total shared Linux accounts increased over 10x to 2,128
Total cloud service accounts by over 117.6% to 35,424* accounts
FY 2013 average monthly revenue per plan increased by 9% due to growth in cloud
instances and higher cost plans
Cloud instances increased by 6% to an average of 669 in 2013
FY 2013 average Cloud revenue per user up 20.2%  over FY 2012
*Includes the 2,128 shared Linux accounts
Linux and Cloud
190
2,128
0
500
1,000
1,500
2,000
2,500
FY 2012
FY 2013
16,285
35,424
0
6,000
12,000
18,000
24,000
30,000
36,000
FY 2012
FY 2013
Growth in New Shared Linux Accounts in
Cloud Environment
Growth in Total Cloud Services


www.thesba.com
Newtek: 2014 and Beyond
Newtek: 2014 and Beyond
21
To
further
our
position
as
THE
brand,
the
authoritative
presence,
that
independent business owners depend on for business and financial
products and services
Is our operating model more similar to Walmart or Amazon? Walmart
We control the service experience: 24/7/365
We take care of our business clients
We are The Authority for financial and business products and services
How do we Succeed?
Winning technology as a FinTech Company
Services in the Cloud through The Newtek Advantage®
Aggressive marketing strategy


www.thesba.com
Winning Technology  As A
Winning Technology  As A
22
Proprietary state-of-the-art web-based technology, NewTracker®
allows us to
acquire clients cost effectively
NewTracker®
technology positions us as a FinTech Company
To date have received over 500,000 independent business owner referrals through
NewTracker®
FinTech approach to customer acquisition disintermediates human function and
provides a cost advantage to Newtek versus its industry peers
This Internet trend is prevalent in the Global economy
The Newtek Advantage™: Cloud-based operating platform
Our business services are hosted in our Cloud and reported directly to a business
owners’
tablet, telephone phone or desktop, or by a human in our service center in
real time through a mobile application accessible by the business anytime
Integration of Products
Integrated offerings are our key to the highest level of customer service lending
Newtek a tremendous competitive advantage in the market
FinTech Company
FinTech Company


www.thesba.com
23
All-in-one e-Commerce offering
Secure proprietary gateway
Web Design
Secure web hosting in the Cloud
We are the merchant processor
Data protection and secure payments
Payroll
Health & Benefits
Worker’s Compensation and P&C
Payroll in the Cloud
Payroll and POS in the Cloud
Plan to integrate into digital financial reporting and digital tax similar to
Intuit’s QuickBooks or online tax
Winning Technology  As A
Winning Technology  As A
FinTech Company
FinTech Company


www.thesba.com
Services in the Cloud Through
Services in the Cloud Through
The Newtek Advantage™
The Newtek Advantage™
24
Current working modules include:
eCommerce in the Cloud
Payroll in the Cloud
Web hosting in the Cloud
Manage a business from a mobile device, i.e. Tablet or Smartphone
Intend to add modules including:
Insurance Agency in the Cloud
Cloud Hosting of financial reporting and tax
Lending information in the Cloud
POS in the Cloud
How do we do this?
11 years of developing this platform from ‘ground zero’
To date have received over 500,000 independent business owner referrals
through NewTracker®


www.thesba.com
Marketing Strategy
Marketing Strategy
25
Continue branding of The Small Business Authority®
Present Company to the independent business audience as the
authoritative presence in the small-
and medium-sized business
market for all their business and financial product and service needs
Expansion of national TV advertising campaign
Growth through acquisition and viral marketing
Expand alliance relationships
Grow client database with new outbound efforts including:
Newsletters
Magazine
Social media


Competition
Competition
26
Publicly Traded Comparables
Intuit, Inc. (INTU)
Digital River, Inc. (DRIV)
Heartland Payment Systems, Inc.  (HPY)
Vantiv, Inc. (VNTV)
JetPay, Inc. (JTPY)
formerly UBPS
Web.com Group, Inc. (WWWW)
Endurance International Group, Inc. (EIGI)
Rackspace Holdings, Inc. (RAX)
Paychex, Inc. (PAYX)
ADP®
(ADP)
Marchex, Inc. (MCHX)
Cbeyond, Inc. (CBEY)
www.thesba.com


www.thesba.com
Comparable Company Statistics
Comparable Company Statistics
27
Have made less than $1.0 billion in loans
GoDaddy previously announced strategic purchase of a cloud-based financial
management application company to reach more small businesses
On Deck Capital –
recently raised $180 million in venture capital
Lending Club –
$2.3 billion market valuation
Go Daddy estimated worth more than $6 billion in an IPO, based on GoDaddy’s
CEO’s sales growth projections; IPO planned for 2
nd
half of 2014
Digital River (DRIV) purchased LML Payment Systems (LMLP)
Universal Business Payment Solutions (UBPS), now JetPay, LLC (JTPY), completed
$179 million acquisition of credit/debit card sales and processing (JetPay, LLC), payroll
processing and tax filing companies (AD Computer Corporation)
Newtek’s competitive advantage is its experience of providing a “suite of services”
which are integrated on a similar, coordinated platform, and are
available in the
Cloud; it’s called The Newtek Advantage


www.thesba.com
Investment Summary
Investment Summary
Publicly traded Company since 2000
Management’s interests aligned with shareholders
CEO alone owns approximately 13.4% of outstanding shares*
Founder’s, Management and Board combined own over 25% of outstanding shares*
Trades at approximately 4.0x 2014 forecasted Adjusted EBITDA**
2014 forecasted Adjusted EBITDA** of $26.0 million, an increase of approximately
26.2% over FY 2013 Adjusted EBITDA** of $20.6 million
Growing revenues
Expect to grow revenues by approximately 12% in 2014
Tremendous opportunity to penetrate market
Over 27.5 million small businesses in the U.S.
Inexpensive relative to market comparables
Market comps: DRIV, WWWW, VNTV, JTPY, EIGI, INTU
28
*As of 3/31/2014
**See slide 31 for definition of Adjusted EBITDA


www.thesba.com
Key Statistics –
Key Statistics –
NASDAQ: NEWT
NASDAQ: NEWT
29
Stock Price                       
52-Week Range               
Common Shares O/S      
Market Cap                      
Avg. Daily Trading Vol.   
(200-day average)
Share Statistics* (USD)  
………………………....................
*As of 3/28/2014
**See slide 31 for definition of Adjusted EBITDA
*** As of 3/31/2014. Represents midpoint of expected range
2014 Guidance***
………………………….........................
Revenue
$161.0M
Pre-tax Income
$13.5M
Diluted EPS
$0.23
Adjusted EBITDA**
$26.5M
$2.83
$1.90-$3.43
37.0M
$104.7M
81,166


www.thesba.com
Financial Review
Financial Review
Jennifer C. Eddelson -
Jennifer C. Eddelson -
CAO
CAO


www.thesba.com
Non-GAAP Financial Measures
Non-GAAP Financial Measures
31
In evaluating its business, Newtek considers and uses adjusted EBITDA as a supplemental measure of its
operating performance.  The Company defines adjusted EBITDA as earnings before income from tax credits,
interest expense, taxes, depreciation and amortization, stock compensation expense, other than temporary
decline in value of investments, Capco fair value change and the amortization of the 2011 accrued loss on the
lease restructure.  Newtek uses adjusted EBITDA as a supplemental measure to review and assess its operating
performance.  The Company also presents adjusted EBITDA because it believes it is frequently used by
securities analysts, investors and other interested parties as a measure of financial performance.
The term adjusted EBITDA is not defined under U.S. generally accepted accounting principles, or U.S. GAAP,
and is not a measure of operating income(loss), operating performance or liquidity presented in accordance
with U.S. GAAP.  Adjusted EBITDA has limitations as a analytical tool and, when assessing the Company’s
operating performance, investors should not consider adjusted EBITDA in isolation, or as a substitute for net
income (loss) or other consolidated income statement data prepared in accordance with U.S. GAAP.  Among
other things, adjusted EBITDA does not reflect the Company’s actual cash expenditures.  Other companies may
calculate similar measures differently than Newtek, limiting their usefulness as comparative tools.  Newtek
compensates for these limitations by relying primarily on its GAAP results and using adjusted EBITDA only
supplementally.
Our Capcos operate under a different set of rules in each of the 7 jurisdictions and these place varying
requirements on the structure of our investments. In some cases, particularly in Louisiana or in certain
situations in New York, we do not control the equity or management of a qualified business, but that cannot
always be presented orally or in written presentations.


www.thesba.com
In millions of dollars
*Note: totals may not add due to rounding
FY 2013 Actual vs.  FY 2012 Actual
FY 2013 Actual vs.  FY 2012 Actual
32
Revenue For
The Year
Ended       
December 31,
2013
Revenue For
The Year
Ended       
December 31,
2012
Pretax Income
(Loss) For The
Year Ended       
December 31,
2013
Pretax Income
(Loss) For Year
Ended       
December 31,
2012
ADJUSTED
EBITDA For Year
Ended       
December 31,
2013
ADJUSTED
EBITDA For Year
Ended       
December 31,
2012
Electronic
Payment
Processing
89.655
85.489
8.304
7.041
8.681
7.765
Small
Business
Finance
34.112
25.408
10.143
8.094
17.055
12.908
Managed
Technology
Solutions
17.576
18.211
3.564
4.254
5.025
5.580
All Other
2.568
1.860
(1.606)
(1.038)
(1.366)
(0.970)
Corporate
Activities
0.900
0.785
(8.002)
(7.511)
(7.529)
(7.278)
CAPCO
0.213
0.683
(1.284)
(1.401)
(1.222)
(1.310)
Interco
Eliminations
(1.431)
(1.306)
(0.050)
(0.051)
Total
143.593
131.130
11.069
9.439
20.593
16.695


www.thesba.com
2013 Segment Guidance
2013 Segment Guidance
*Note: totals may not add due to rounding
In millions of dollars
Electronic
Small
Managed
Total
Inter-
Payment
Business
Technology
All
Corporate
Business
CAPCO
Company
Processing
Finance
Solutions
Other
Activities
Segments
Segment
Eliminations
Total
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
2013 Full Year
Revenue
90.4
94.1
34.0
35.6
18.4
19.2
2.2
2.2
0.8
0.8
145.8
151.9
0.1
0.1
(0.8)
145.1
151.2
Pretax Income (Loss)
8.2
9.0
10.0
10.8
3.9
4.7
(1.1)
(0.9)
(9.6)
(9.3)
11.4
14.3
(1.5)
(1.3)
-
10.0
13.0
Income from tax credits
-
-
-
-
-
-
-
-
-
-
-
-
(0.1)
(0.1)
-
(0.1)
(0.1)
Net change in fair value of
credits in lieu of cash and
notes payable in credits in
lieu of cash
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Deferred compensation
expense
-
-
-
-
-
-
-
-
0.4
0.4
0.4
0.4
-
-
-
0.4
0.4
Lease loss amortization
-
-
-
-
-
-
-
-
(0.3)
(0.3)
(0.3)
(0.3)
-
-
-
(0.3)
(0.3)
Interest Expense
-
-
5.9
5.9
0.1 
0.1
-
-
-
-
6.0
6.0
0.2
0.2
-
6.2   
6.2
Depreciation and
Amortization
0.3
0.3
1.2
1.2
1.5
1.5
0.1  
0.1  
0.1
0.1
3.2
3.2
-
-
-
3.2
3.2
Adjusted EBITDA
8.5
9.3
17.1
17.9
5.5
6.3
(1.0)
(0.8)
(9.4)
(9.1)
20.7
23.6
(1.4)
(1.2)
-
19.3
22.4
33


www.thesba.com
2014 Revised Segment Guidance*
2014 Revised Segment Guidance*
*Note: totals may not add due to rounding
In millions of dollars
Electronic
Small
Managed
Total
Inter-
Payment
Business
Technology
All
Corporate
Business
CAPCO
Company
Processing
Finance
Solutions
Other
Activities
Segments
Segment
Eliminations
Total
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
2014 Full Year
Revenue
90.2
99.2
43.5
46.5
17.9
19.7
2.6
2.8
0.8
0.8
155.0
169.0
0.2
0.2
(1.2)
154.0
168.0
Pretax Income (Loss)
8.3
9.2
13.1
14.7
3.8
4.2
(1.1)
(1.1)
(11.0)
(10.6)
13.1
16.4
(1.3)
(1.3)
-
11.8
15.1
Income from tax credits
-
-
-
-
-
-
-
-
-
-
-
-
(0.1)
(0.1)
-
(0.1)
(0.1)
Net change in fair value of
credits in lieu of cash and
notes payable in credits in
lieu of cash
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Deferred compensation
expense
-
-
0.1
0.1
0.1
-
-
-
0.6
0.5
0.9
0.7
-
-
-
0.9
0.7
Lease loss amortization
-
-
-
-
-
-
-
-
(0.3)
(0.3)
(0.3)
(0.3)
-
-
-
(0.3)
(0.3)
Interest Expense
-
-
8.5
8.3
0.1 
0.1
-
-
-
-
8.6
8.4
0.2
0.2
-
8.8  
8.6
Depreciation and
Amortization
0.4
0.4
1.5
1.5
1.3
1.3
0.2  
0.2  
0.1
0.1
3.5
3.5
-
-
-
3.5
3.5
Adjusted EBITDA
8.7
9.5
23.3
24.6
5.3
5.7
(0.9)
(0.8)
(10.5)
(10.2)
26.8
28.8
(1.4)
(1.2)
-
24.5
27.5
34
*As of 3/31/2014.


www.thesba.com
2014 Previous Segment Guidance
2014 Previous Segment Guidance
*Note: totals may not add due to rounding
In millions of dollars
Electronic
Small
Managed
Total
Inter-
Payment
Business
Technology
All
Corporate
Business
CAPCO
Company
Processing
Finance
Solutions
Other
Activities
Segments
Segment
Eliminations
Total
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
Low
High
2014 Full Year
Revenue
90.2
99.2
46.5
49.5
17.9
19.7
2.6
2.8
0.8
0.8
158.0
172.0
0.2
0.2
(1.2)
157.0
171.0
Pretax Income (Loss)
8.3
9.2
12.4
15.8
3.8
4.2
(1.2)
(0.9)
(10.1)
(9.2)
13.2
19.1
(1.4)
(1.2)
-
11.8
17.9
Income from tax credits
-
-
-
-
-
-
-
-
-
-
-
-
(0.1)
(0.1)
-
(0.1)
(0.1)
Net change in fair value of
credits in lieu of cash and
notes payable in credits in
lieu of cash
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Deferred compensation
expense
-
-
0.1
0.1
0.1
-
-
-
0.6
0.5
0.9
0.7
-
-
-
0.9
0.7
Lease loss amortization
-
-
-
-
-
-
-
-
(0.3)
(0.3)
(0.3)
(0.3)
-
-
-
(0.3)
(0.3)
Interest Expense
-
-
8.5
8.3
0.1 
0.1
-
-
-
-
8.6
8.4
0.2
0.2
-
8.8  
8.6
Depreciation and
Amortization
0.4
0.4
1.5
1.5
1.5
1.3
0.1  
0.2  
0.1
0.1
3.5
3.5
-
-
-
3.5
3.5
Adjusted EBITDA
8.7
9.5
22.3
25.8
5.3
5.7
(1.0)
(0.7)
(9.6)
(8.9)
25.7
31.4
(1.3)
(1.2)
-
24.4
30.2
35


www.thesba.com
Addenda
Addenda


www.thesba.com
Pretax
Income
(Loss)
Income
from Tax
Credits
Net Change
in Fair Value
of Credits in
Lieu of Cash
and Notes
Payable in
Credits in
Lieu of Cash
Other than
Temporary
Decline in
Value of
Investments
Deferred
Comp
Expense
Amortization of
2011 Lease
restructuring
charge
Interest
Expense
Depreciation
and
amortization
2013
Adjusted
EBITDA
Electronic Payment
Processing
8.304
-
-
-
0.019
-
-
0.358
8.681
Small Business Finance
10.143      
-
-
-
0.103
-
5.568
1.242
17.055
Managed Technology
Solutions
3.564
-
-
-
0.051
-
0.094
1.316
5.025
All Other
(1.606)
-
-
-
0.035
-
-
0.202
(1.366)
Corporate Activities
(8.002)
-
-
-
0.575
(0.291)
0.027
0.161
(7.529)
CAPCO
(1.284)
(0.113)
(0.021)
0.017
-
-
0.174
0.005
(1.222)
Interco Eliminations
(0.050)
(0.051)
Total
11.069
(0.113)
(0.021)
0.017
0.784
(0.291)
5.863
3.284
20.593
Adjusted EBITDA Reconciliation
Adjusted EBITDA Reconciliation
Adjusted EBITDA Reconciliation from Pretax Income (Loss)
For the year ended December 31, 2013
In millions of dollars
*Note: totals may not add due to rounding
37


www.thesba.com
Pretax
Income
(Loss)
Income
from Tax
Credits
Net Change
in Fair Value
of Credits in
Lieu of Cash
and Notes
Payable in
Credits in
Lieu of Cash
Other than
Temporary
Decline in
Value of
Investments
Deferred
Comp
Expense
Amortization of
2011 Lease
restructuring
charge
Interest
Expense
Depreciation
and
amortization
2012
Adjusted
EBITDA
Electronic Payment
Processing
7.041
-
-
-
(0.020)
-
0.001
0.743
7.765
Small Business Finance
8.094      
-
-
-
0.059
-
3.836
0.919
12.908
Managed Technology
Solutions
4.254
-
-
-
0.033
-
0.079
1.214
5.580
All Other
(1.038)
-
-
-
0.031
-
-
0.036
(0.970)
Corporate Activities
(7.511)
-
-
-
0.396
(0.291)
0.011
0.117
(7.278)
CAPCO
(1.401)
(0.522)
(0.003)
0.043
-
-
0.567
0.007
(1.310)
Total
9.439
(0.522)
(0.003)
0.043
0.499
(0.291)
4.494
3.036
16.695
Adjusted EBITDA Reconciliation
Adjusted EBITDA Reconciliation
Adjusted EBITDA Reconciliation from Pretax Income (Loss)
For the year ended December 31, 2012
In millions of dollars
*Note: totals may not add due to rounding
38