CAPITAL ONE FINANCIAL CORP - FORM 8-K - EX-99.2

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8-K - FORM 8-K - CAPITAL ONE FINANCIAL CORP	d613329d8k.htm
EX-99.1 - EX-99.1 - CAPITAL ONE FINANCIAL CORP	d613329dex991.htm

Exhibit 99.2

Capital One Financial Corporation

Financial Supplement

Third Quarter 2013⁽¹⁾⁽²⁾

Table of Contents


		Page
Capital One Financial Corporation Consolidated

Table 1:	Financial Summary—Consolidated		1

Table 2:	Selected Metrics—Consolidated		2

Table 3:	Consolidated Statements of Income		3

Table 4:	Consolidated Balance Sheets		4

Table 5:	Notes to Financial & Selected Metrics and Consolidated Financial Statements (Tables 1 - 4)		5

Table 6:	Average Balances, Net Interest Income and Net Interest Margin		6

Table 7:	Loan Information and Performance Statistics		7

Business Segment Detail

Table 8:	Financial & Statistical Summary—Credit Card Business		8

Table 9:	Financial & Statistical Summary—Consumer Banking Business		9

Table 10:	Financial & Statistical Summary—Commercial Banking Business		10

Table 11:	Financial & Statistical Summary—Other and Total		11

Table 12:	Notes to Loan and Business Segment Disclosures (Tables 7 - 11)		12

Other

Table 13:	Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures Under Basel I		13

⁽¹⁾

The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation, and investors should refer to our Quarterly Report on Form 10-Q for the period ended September 30, 2013 once it is filed with the Securities and Exchange Commission.

⁽²⁾

References to ING Direct refer to the business and assets acquired and liabilities assumed in the February 17, 2012 acquisition. References to the 2012 U.S. card acquisition refer to the May 1, 2012 transaction in which we acquired substantially all of HSBC’s credit card and private-label credit card business in the United States.

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 1: Financial Summary—Consolidated⁽¹⁾


(Dollars in millions, except per share data and as noted) (unaudited)	2013 Q3			2013 Q2			2013 Q1			2012 Q4			2012 Q3
Earnings
Net interest income	$	4,560		$	4,553		$	4,570		$	4,528		$	4,646
Non-interest income⁽²⁾		1,091			1,085			981			1,096			1,136

Total net revenue⁽³⁾		5,651			5,638			5,551			5,624			5,782

Provision for credit losses		849			762			885			1,151			1,014
Non-interest expense:
Marketing		299			330			317			393			316
Amortization of intangibles⁽⁴⁾		161			167			177			191			199
Acquisition-related⁽⁵⁾		37			50			46			69			48
Operating expenses		2,650			2,512			2,488			2,602			2,482

Total non-interest expense		3,147			3,059			3,028			3,255			3,045

Income from continuing operations before income taxes		1,655			1,817			1,638			1,218			1,723
Income tax provision		525			581			494			370			535

Income from continuing operations, net of tax		1,130			1,236			1,144			848			1,188
Loss from discontinued operations, net of tax⁽²⁾		(13	)		(119	)		(78	)		(5	)		(10	)

Net income		1,117			1,117			1,066			843			1,178
Dividends and undistributed earnings allocated to participating securities⁽⁶⁾		(5	)		(4	)		(5	)		(3	)		(5	)
Preferred stock dividends		(13	)		(13	)		(13	)		(15	)		—

Net income available to common stockholders	$	1,099		$	1,100		$	1,048		$	825		$	1,173

Common Share Statistics
Basic EPS:⁽⁶⁾
Income from continuing operations, net of tax	$	1.91		$	2.09		$	1.94		$	1.43		$	2.05
Loss from discontinued operations, net of tax		(0.02	)		(0.20	)		(0.13	)		(0.01	)		(0.02	)

Net income per common share	$	1.89		$	1.89		$	1.81		$	1.42		$	2.03

Diluted EPS:⁽⁶⁾
Income from continuing operations, net of tax	$	1.88		$	2.07		$	1.92		$	1.42		$	2.03
Loss from discontinued operations, net of tax		(0.02	)		(0.20	)		(0.13	)		(0.01	)		(0.02	)

Net income per common share	$	1.86		$	1.87		$	1.79		$	1.41		$	2.01

Weighted average common shares outstanding (in millions) for:
Basic EPS		582.3			581.5			580.5			579.2			578.3
Diluted EPS		591.1			588.8			586.3			585.6			584.1
Common shares outstanding (period end, in millions)		582.0			584.9			584.0			582.2			581.3
Dividends per common share	$	0.30		$	0.30		$	0.05		$	0.05		$	0.05
Tangible book value per common share (period end)⁽⁷⁾		43.19			41.57			41.87			40.23			38.70
Balance Sheet (Period End)
Loans held for investment⁽⁸⁾	$	191,814		$	191,512		$	191,333		$	205,889		$	203,132
Interest-earning assets		259,152			265,693			268,479			280,096			270,661
Total assets		289,888			296,542			300,163			312,918			301,989
Interest-bearing deposits		184,553			187,768			191,093			190,018			192,488
Total deposits		206,834			209,865			212,410			212,485			213,255
Borrowings		31,845			36,231			37,492			49,910			38,377
Common equity		40,897			40,188			40,443			39,646			38,819
Total stockholders’ equity		41,750			41,041			41,296			40,499			39,672
Balance Sheet (Quarterly Average Balances)
Loans held for investment⁽⁸⁾	$	191,135		$	190,562		$	195,997		$	202,944		$	202,856
Interest-earning assets		264,796			266,544			272,345			277,886			266,803
Total assets		294,939			297,766			303,223			308,096			297,154
Interest-bearing deposits		186,752			189,311			190,612			192,122			193,700
Total deposits		208,340			210,650			211,555			213,494			213,323
Borrowings		36,355			36,915			41,574			44,189			36,451
Common equity		40,431			40,726			40,107			39,359			38,079
Total stockholders’ equity		41,284			41,579			40,960			40,212			38,535

Page 1

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 2: Selected Metrics—Consolidated⁽¹⁾


(Dollars in millions, except per share data and as noted) (unaudited)	2013 Q3			2013 Q2			2013 Q1			2012 Q4			2012 Q3
Performance Metrics
Net interest income growth (quarter over quarter)		—	%		—	%		1	%		(3	)%		16	%
Non-interest income growth (quarter over quarter)		1			11			(10	)		(4	)		8
Total net revenue growth (quarter over quarter)		—			2			(1	)		(3	)		14
Total net revenue margin⁽⁹⁾		8.54			8.46			8.15			8.10			8.67
Net interest margin⁽¹⁰⁾		6.89			6.83			6.71			6.52			6.97
Return on average assets⁽¹¹⁾		1.53			1.66			1.51			1.10			1.60
Return on average tangible assets⁽¹²⁾		1.62			1.75			1.59			1.16			1.69
Return on average common equity⁽¹³⁾		11.00			11.97			11.23			8.44			12.43
Return on average tangible common equity⁽¹⁴⁾		18.08			19.70			18.79			14.42			21.84
Non-interest expense as a % of average loans held for investment⁽¹⁵⁾		6.59			6.42			6.18			6.42			6.00
Efficiency ratio⁽¹⁶⁾		55.69			54.26			54.55			57.88			52.66
Effective income tax rate for continuing operations		31.7			32.0			30.2			30.4			31.1
Full-time equivalent employees (in thousands), period end		39.6			39.6			39.3			39.6			37.6
Credit Quality Metrics⁽⁸⁾
Allowance for loan and lease losses	$	4,333		$	4,407		$	4,606		$	5,156		$	5,154
Allowance as a % of loans held for investment		2.26	%		2.30	%		2.41	%		2.50	%		2.54	%
Allowance as a % of loans held for investment (excluding acquired loans)		2.66			2.74			2.91			3.02			3.11
Net charge-offs	$	917		$	969		$	1,079		$	1,150		$	887
Net charge-off rate⁽¹⁷⁾		1.92	%		2.03	%		2.20	%		2.26	%		1.75	%
Net charge-off rate (excluding acquired loans)⁽¹⁷⁾		2.29			2.46			2.69			2.78			2.18
30+ day performing delinquency rate		2.54			2.35			2.37			2.70			2.54
30+ day performing delinquency rate (excluding acquired loans)		3.01			2.83			2.90			3.29			3.15
30+ day delinquency rate⁽¹⁸⁾		**			2.71			2.74			3.09			2.92
30+ day delinquency rate (excluding acquired loans)⁽¹⁸⁾		**			3.26			3.35			3.77			3.62
Capital Ratios⁽¹⁹⁾
Tier 1 common ratio		12.7	%		12.1	%		11.8	%		11.0	%		10.7	%
Tier 1 risk-based capital ratio		13.1			12.4			12.2			11.3			12.7
Total risk-based capital ratio		15.3			14.7			14.4			13.6			15.0
Tangible common equity (“TCE”) ratio		9.2			8.7			8.6			7.9			7.9

Page 2

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 3: Consolidated Statements of Income⁽¹⁾


	Three Months Ended									Nine Months Ended
(Dollars in millions, except per share data) (unaudited)	September 30, 2013			June 30, 2013			September 30, 2012			September 30, 2013			September 30, 2012
Interest income:
Loans, including loans held for sale	$	4,579		$	4,596		$	4,903		$	13,824		$	12,817
Investment securities		396			391			335			1,161			968
Other		23			23			16			74			64

Total interest income		4,998			5,010			5,254			15,059			13,849

Interest expense:
Deposits		309			318			371			953			1,055
Securitized debt obligations		42			45			64			143			213
Senior and subordinated notes		76			82			85			240			260
Other borrowings		11			12			88			40			260

Total interest expense		438			457			608			1,376			1,788

Net interest income		4,560			4,553			4,646			13,683			12,061
Provision for credit losses		849			762			1,014			2,496			3,264

Net interest income after provision for credit losses		3,711			3,791			3,632			11,187			8,797

Non-interest income⁽²⁾:
Service charges and other customer-related fees		530			534			557			1,614			1,511
Interchange fees, net		476			486			452			1,407			1,188
Net other-than-temporary impairment losses recognized in earnings		(11	)		(4	)		(13	)		(40	)		(40	)
Bargain purchase gain⁽²⁰⁾		—			—			—			—			594
Other		96			69			140			176			458

Total non-interest income		1,091			1,085			1,136			3,157			3,711

Non-interest expense:
Salaries and associate benefits		1,145			1,104			1,002			3,329			2,837
Occupancy and equipment		369			356			354			1,075			947
Marketing		299			330			316			946			971
Professional services		320			329			310			956			916
Communications and data processing		224			233			198			667			573
Amortization of intangibles⁽⁴⁾		161			167			199			505			418
Acquisition-related⁽⁵⁾		37			50			48			133			267
Other		592			490			618			1,623			1,762

Total non-interest expense		3,147			3,059			3,045			9,234			8,691

Income from continuing operations before income taxes		1,655			1,817			1,723			5,110			3,817
Income tax provision		525			581			535			1,600			931

Income from continuing operations, net of tax		1,130			1,236			1,188			3,510			2,886
Loss from discontinued operations, net of tax⁽²⁾		(13	)		(119	)		(10	)		(210	)		(212	)

Net income		1,117			1,117			1,178			3,300			2,674
Dividends and undistributed earnings allocated to participating securities⁽⁶⁾		(5	)		(4	)		(5	)		(14	)		(12	)
Preferred stock dividends		(13	)		(13	)		—			(39	)		—

Net income available to common stockholders	$	1,099		$	1,100		$	1,173		$	3,247		$	2,662


Basic earnings per common share:⁽⁶⁾
Income from continuing operations	$	1.91		$	2.09		$	2.05		$	5.94		$	5.18
Loss from discontinued operations		(0.02	)		(0.20	)		(0.02	)		(0.36	)		(0.38	)

Net income per basic common share	$	1.89		$	1.89		$	2.03		$	5.58		$	4.80


Diluted earnings per common share:⁽⁶⁾
Income from continuing operations	$	1.88		$	2.07		$	2.03		$	5.87		$	5.13
Loss from discontinued operations		(0.02	)		(0.20	)		(0.02	)		(0.36	)		(0.38	)

Net income per diluted common share	$	1.86		$	1.87		$	2.01		$	5.51		$	4.75


Weighted average common shares outstanding (in millions) for:
Basic EPS		582.3			581.5			578.3			581.4			555.0
Diluted EPS		591.1			588.8			584.1			589.0			560.1
Dividends paid per common share	$	0.30		$	0.30		$	0.05		$	0.65		$	0.15

Page 3

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 4: Consolidated Balance Sheets⁽¹⁾


*(Dollars in millions)(unaudited)*	September 30, 2013			December 31, 2012			September 30, 2012
Assets:
Cash and cash equivalents:
Cash and due from banks	$	2,855		$	3,440		$	1,855
Interest-bearing deposits with banks		2,481			7,617			3,860
Federal funds sold and securities purchased under agreements to resell		382			1			254

Total cash and cash equivalents		5,718			11,058			5,969
Restricted cash for securitization investors		390			428			760
Securities available for sale, at fair value		43,132			63,979			61,464
Securities held to maturity, at amortized cost		18,276			9			—
Loans held for investment:
Unsecuritized loans held for investment		152,332			162,059			159,219
Restricted loans for securitization investors		39,482			43,830			43,913

Total loans held for investment		191,814			205,889			203,132
Less: Allowance for loan and lease losses		(4,333	)		(5,156	)		(5,154	)

Net loans held for investment		187,481			200,733			197,978
Loans held for sale, at lower of cost or fair value		180			201			187
Premises and equipment, net		3,792			3,587			3,519
Interest receivable		1,304			1,694			1,614
Goodwill		13,906			13,904			13,901
Other		15,709			17,325			16,597

Total assets	$	289,888		$	312,918		$	301,989


Liabilities:
Interest payable	$	276		$	450		$	368
Customer deposits:
Non-interest bearing deposits		22,281			22,467			20,767
Interest-bearing deposits		184,553			190,018			192,488

Total customer deposits		206,834			212,485			213,255
Securitized debt obligations		9,544			11,398			12,686
Other debt:
Federal funds purchased and securities loaned or sold under agreements to repurchase		1,686			1,248			967
Senior and subordinated notes		12,395			12,686			11,756
Other borrowings		8,220			24,578			12,968

Total other debt		22,301			38,512			25,691
Other liabilities		9,183			9,574			10,317

Total liabilities		248,138			272,419			262,317


Stockholders’ equity:
Preferred stock		—			—			853
Common stock		6			6			6
Additional paid-in capital, net		26,426			26,188			25,265
Retained earnings		19,731			16,853			16,054
Accumulated other comprehensive income (“AOCI”)		(839	)		739			781
Treasury stock, at cost		(3,574	)		(3,287	)		(3,287	)

Total stockholders’ equity		41,750			40,499			39,672

Total liabilities and stockholders’ equity	$	289,888		$	312,918		$	301,989

Page 4

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 5: Notes to Financial & Selected Metrics and Consolidated Financial Statements (Tables 1 — 4)

⁽¹⁾	Certain prior period amounts have been reclassified to conform to the current period presentation.

⁽²⁾

We recorded a benefit for mortgage representation and warranty losses of $4 million in Q3 2013, and a provision for mortgage representation and warranty losses of $183 million in Q2 2013 and $97 million in Q1 2013. We did not record a provision for mortgage representation and warranty losses in Q4 2012 or Q3 2012. The majority of the provision for representation and warranty losses is generally included net of tax in discontinued operations, with the remaining amount included pre-tax in non-interest income. The mortgage representation and warranty reserve was $1.2 billion as of September 30, 2013, $899 million as of December 31, 2012, and $919 million as of September 30, 2012.

⁽³⁾	Total net revenue was reduced by $154 million in Q3 2013, $192 million in Q2 2013, $265 million in Q1 2013, $318 million in Q4 2012 and $185 million in Q3 2012 for the estimated uncollectible amount of billed finance charges and fees.

⁽⁴⁾

Includes purchased credit card relationship (“PCCR”) intangible amortization of $106 million in Q3 2013, $110 million in Q2 2013, $116 million in Q1 2013, $127 million in Q4 2012 and $131 million in Q3 2012, the substantial majority of which is attributable to the 2012 U.S. card acquisition. Includes core deposit intangible amortization of $40 million in Q3 2013, $43 million in Q2 2013, $44 million in Q1 2013, $47 million in Q4 2012 and $49 million in Q3 2012.

⁽⁵⁾	Acquisition-related costs include transaction costs, legal and other professional or consulting fees, restructuring costs, and integration expense.

⁽⁶⁾	Dividends and undistributed earnings allocated to participating securities and EPS are computed independently for each period. Accordingly, the sum of each quarter may not agree to the year-to-date total.

⁽⁷⁾	Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures Under Basel I” for additional information.

⁽⁸⁾

Loans held for investment includes acquired loans accounted for based on cash flows expected to be collected. We use the term “acquired loans” to refer to a limited portion of the credit card loans acquired in the 2012 U.S. card acquisition and the substantial majority of loans acquired in the ING Direct and Chevy Chase Bank (“CCB”) acquisitions, which were recorded at fair value at acquisition and subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting standard formerly known as “SOP 03-3”). See “Table 12: Notes to Loan and Business Segment Disclosures (Tables 7-11)” for information on the amount of acquired loans for each of the periods presented.

⁽⁹⁾	Calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.

⁽¹⁰⁾	Calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.

⁽¹¹⁾	Calculated based on annualized income from continuing operations, net of tax, for the period divided by average total assets for the period.

⁽¹²⁾	Calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures Under Basel I” for additional information.

⁽¹³⁾

Calculated based on the annualized sum of (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity. Our calculation of return on average common equity may not be comparable to similarly titled measures reported by other companies.

⁽¹⁴⁾

Calculated as the annualized sum of (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity. Our calculation of return on average tangible common equity may not be comparable to similarly titled measures reported by other companies. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures Under Basel I” for additional information.

⁽¹⁵⁾	Calculated based on annualized non-interest expense for the period divided by average loans held for investment for the period.

⁽¹⁶⁾	Calculated based on non-interest expense, excluding goodwill impairment charges, for the period divided by total net revenue for the period.

⁽¹⁷⁾	Calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.

⁽¹⁸⁾	The 30+ day delinquency rate as of the end of Q3 2013 will be provided in the Quarterly Report on Form 10-Q for the period ended September 30, 2013.

⁽¹⁹⁾

Capital ratios are calculated under Basel I. Ratios as of the end of Q3 2013 are preliminary and therefore subject to change. TCE ratio is a non-GAAP capital ratio. See “Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures Under Basel I” for information on the calculation of each of these ratios.

⁽²⁰⁾

A bargain purchase gain of $594 million was recognized in earnings in Q1 2012 attributable to the February 17, 2012 acquisition of ING Direct. The bargain purchase gain represents the excess of the fair value of the net assets acquired in the ING Direct acquisition as of the acquisition date over the consideration transferred.

Page 5

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 6: Average Balances, Net Interest Income and Net Interest Margin⁽¹⁾


	2013 Q3							2013 Q2							2012 Q3
(Dollars in millions)(unaudited)	Average Balance		Interest Income/ Expense⁽²⁾		Yield/ Rate⁽²⁾			Average Balance		Interest Income/ Expense⁽²⁾		Yield/ Rate⁽²⁾			Average Balance		Interest Income/ Expense⁽²⁾		Yield/ Rate⁽²⁾
Interest-earning assets:
Loans, including loans held for sale	$	195,839	$	4,579		9.35	%	$	196,874	$	4,596		9.34	%	$	203,463	$	4,903		9.64	%
Investment securities⁽³⁾		63,317		396		2.50			63,907		391		2.45			57,928		335		2.31
Cash equivalents and other		5,640		23		1.63			5,763		23		1.60			5,412		16		1.18

Total interest-earning assets	$	264,796	$	4,998		7.55	%	$	266,544	$	5,010		7.52	%	$	266,803	$	5,254		7.88	%


Interest-bearing liabilities:
Interest-bearing deposits	$	186,752	$	309		0.66	%	$	189,311	$	318		0.67	%	$	193,700	$	371		0.77	%
Securitized debt obligations		10,243		42		1.64			10,942		45		1.65			13,331		64		1.92
Senior and subordinated notes		12,314		76		2.47			12,692		82		2.58			11,035		85		3.08
Other borrowings		13,798		11		0.32			13,281		12		0.36			12,085		88		2.91

Total interest-bearing liabilities	$	223,107	$	438		0.79	%	$	226,226	$	457		0.81	%	$	230,151	$	608		1.06	%

Net interest income/spread			$	4,560		6.76	%			$	4,553		6.71	%			$	4,646		6.82	%

Impact of non-interest bearing funding						0.13							0.12							0.15

Net interest margin						6.89	%						6.83	%						6.97	%


	Nine Months Ended September 30,
	2013							2012
(Dollars in millions)(unaudited)	Average Balance		Interest Income/ Expense⁽²⁾		Yield/ Rate⁽²⁾			Average Balance		Interest Income/ Expense⁽²⁾		Yield/ Rate⁽²⁾
Interest-earning assets:
Loans, including loans held for sale	$	197,701	$	13,824		9.32	%	$	183,542	$	12,817		9.31	%
Investment securities⁽³⁾		63,725		1,161		2.43			55,158		968		2.34
Cash equivalents and other		6,164		74		1.60			8,762		64		0.97

Total interest-earning assets	$	267,590	$	15,059		7.50	%	$	247,462	$	13,849		7.46	%


Interest-bearing liabilities:
Interest-bearing deposits	$	188,877	$	953		0.67	%	$	180,372	$	1,055		0.78	%
Securitized debt obligations		10,975		143		1.74			14,816		213		1.92
Senior and subordinated notes		12,331		240		2.60			10,839		260		3.20
Other borrowings		14,955		40		0.36			10,301		260		3.37

Total interest-bearing liabilities	$	227,138	$	1,376		0.81	%	$	216,328	$	1,788		1.10	%

Net interest income/spread			$	13,683		6.69	%			$	12,061		6.36	%

Impact of non-interest bearing funding						0.13							0.14

Net interest margin						6.82	%						6.50	%

⁽¹⁾	Certain prior period amounts have been reclassified to conform to the current period presentation.

⁽²⁾	Interest income and interest expense and the calculation of average yields on interest-earning assets and average rates on interest-bearing liabilities include the impact of hedge accounting.

⁽³⁾	Prior to Q2 2013, average balances for investment securities were calculated based on fair value amounts. Effective Q2 2013, average balances are calculated based on the amortized cost of investment securities. The impact of this change on prior period yields is not material.

Page 6

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 7: Loan Information and Performance Statistics⁽¹⁾⁽²⁾


(Dollars in millions)(unaudited)	2013 Q3			2013 Q2			2013 Q1			2012 Q4			2012 Q3
Period-end Loans Held For Investment
Credit card:
Domestic credit card	$	69,936		$	70,490		$	70,361		$	83,141		$	80,621
International credit card		8,031			7,820			8,036			8,614			8,412

Total credit card		77,967			78,310			78,397			91,755			89,033

Consumer banking:
Automobile		30,803			29,369			27,940			27,123			26,434
Home loan		36,817			39,163			41,931			44,100			46,275
Retail banking		3,665			3,686			3,742			3,904			4,029

Total consumer banking		71,285			72,218			73,613			75,127			76,738

Commercial banking:
Commercial and multifamily real estate		19,523			18,570			17,878			17,732			16,963
Commercial and industrial		21,848			21,170			20,127			19,892			18,965

Total commercial lending		41,371			39,740			38,005			37,624			35,928
Small-ticket commercial real estate		1,028			1,065			1,145			1,196			1,281

Total commercial banking		42,399			40,805			39,150			38,820			37,209

Other loans		163			179			173			187			152

Total	$	191,814		$	191,512		$	191,333		$	205,889		$	203,132

Average Loans Held For Investment
Credit card:
Domestic credit card	$	69,947		$	69,966		$	74,714		$	80,718		$	80,502
International credit card		7,782			7,980			8,238			8,372			8,154

Total credit card		77,729			77,946			82,952			89,090			88,656

Consumer banking:
Automobile		30,157			28,677			27,477			26,881			25,923
Home loan		37,852			40,532			43,023			45,250			47,262
Retail banking		3,655			3,721			3,786			3,967			4,086

Total consumer banking		71,664			72,930			74,286			76,098			77,271

Commercial banking:
Commercial and multifamily real estate		19,047			18,084			17,454			17,005			16,654
Commercial and industrial		21,491			20,332			19,949			19,344			18,817

Total commercial lending		40,538			38,416			37,403			36,349			35,471
Small-ticket commercial real estate		1,038			1,096			1,173			1,249			1,296

Total commercial banking		41,576			39,512			38,576			37,598			36,767

Other loans		166			174			183			158			162

Total	$	191,135		$	190,562		$	195,997		$	202,944		$	202,856

Net Charge-off Rates
Credit card:
Domestic credit card		3.67	%		4.28	%		4.43	%		4.35	%		3.04	%
International credit card		4.71			5.08			4.59			3.99			4.95

Total credit card		3.78			4.36			4.45			4.32			3.22

Consumer banking:
Automobile		2.01			1.28			1.78			2.24			1.79
Home loan		0.06			0.03			0.04			(0.06	)		0.28
Retail banking		1.38			1.50			1.85			2.45			1.20

Total consumer banking		0.95			0.60			0.78			0.88			0.83

Commercial banking:
Commercial and multifamily real estate		(0.11	)		0.04			0.01			(0.08	)		(0.05	)
Commercial and industrial		0.18			0.03			0.04			0.13			—

Total commercial lending		0.04			0.03			0.03			0.03			(0.03	)
Small-ticket commercial real estate		1.26			0.45			1.41			2.02			0.79

Total commercial banking		0.07			0.04			0.07			0.10			—

Other loans		12.17			13.10			14.53			24.23			30.11

Total		1.92	%		2.03	%		2.20	%		2.26	%		1.75	%

30+ Day Performing Delinquency Rates
Credit card:
Domestic credit card		3.46	%		3.05	%		3.37	%		3.61	%		3.52	%
International credit card		3.86			3.84			4.04			3.58			4.92

Total credit card		3.51	%		3.13	%		3.44	%		3.61	%		3.65	%

Consumer banking:
Automobile		6.29	%		6.03	%		5.58	%		7.00	%		6.12	%
Home loan		0.14			0.12			0.14			0.13			0.15
Retail banking		0.68			0.68			0.83			0.76			0.73

Total consumer banking		2.82	%		2.55	%		2.24	%		2.65	%		2.23	%

Nonperforming Asset Rates⁽³⁾
Credit card:
International credit card		1.16	%		1.20	%		1.13	%		1.16	%		—	%

Total credit card		0.12	%		0.12	%		0.12	%		0.11	%		—	%

Consumer banking:
Automobile		0.58	%		0.50	%		0.40	%		0.63	%		0.52	%
Home loan		1.08			1.08			1.02			1.00			0.98
Retail banking		1.10			1.11			1.24			1.85			2.25

Total consumer banking		0.87	%		0.84	%		0.80	%		0.91	%		0.89	%

Commercial banking:
Commercial and multifamily real estate		0.40	%		0.56	%		0.76	%		0.82	%		1.04	%
Commercial and industrial		0.65			0.65			0.64			0.72			0.68

Total commercial lending		0.53	%		0.61	%		0.69	%		0.77	%		0.85	%
Small-ticket commercial real estate		1.49			1.11			2.42			0.97			1.49

Total commercial banking		0.56	%		0.62	%		0.74	%		0.77	%		0.87	%

Page 7

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 8: Financial & Statistical Summary—Credit Card Business⁽¹⁾⁽²⁾


(Dollars in millions) (unaudited)	2013 Q3			2013 Q2			2013 Q1			2012 Q4			2012 Q3
Credit Card
Earnings:
Net interest income	$	2,757		$	2,804		$	2,830		$	2,849		$	2,991
Non-interest income		834			832			821			883			826

Total net revenue		3,591			3,636			3,651			3,732			3,817
Provision for credit losses		617			713			743			1,000			892
Non-interest expense		1,904			1,819			1,848			1,933			1,790

Income (loss) from continuing operations before taxes		1,070			1,104			1,060			799			1,135
Income tax provision (benefit)		376			385			374			279			394

Income (loss) from continuing operations, net of tax	$	694		$	719		$	686		$	520		$	741

Selected performance metrics:
Period-end loans held for investment	$	77,967		$	78,310		$	78,397		$	91,755		$	89,033
Average loans held for investment		77,729			77,946			82,952			89,090			88,656
Average yield on loans held for investment⁽⁴⁾		15.72	%		15.94	%		15.16	%		14.33	%		15.03	%
Total net revenue margin⁽⁵⁾		18.48			18.66			17.61			16.76			17.22
Net charge-off rate		3.78			4.36			4.45			4.32			3.22
30+ day performing delinquency rate		3.51			3.13			3.44			3.61			3.65
30+ day delinquency rate⁽⁶⁾		**			3.22			3.53			3.69			3.65
Nonperforming loan rate⁽³⁾		0.12			0.12			0.12			0.11			—
Card loan premium amortization and other intangible accretion⁽⁷⁾	$	45		$	57		$	57		$	65		$	82
PCCR intangible amortization		106			110			116			127			131
Purchase volume⁽⁸⁾		50,943			50,788			45,098			52,853			48,020
Domestic Card
Earnings:
Net interest income	$	2,492		$	2,536		$	2,556		$	2,583		$	2,715
Non-interest income		749			737			724			798			722

Total net revenue		3,241			3,273			3,280			3,381			3,437
Provision for credit losses		529			647			647			911			811
Non-interest expense		1,713			1,635			1,633			1,727			1,584

Income (loss) from continuing operations before taxes		999			991			1,000			743			1,042
Income tax provision (benefit)		355			353			356			263			369

Income (loss) from continuing operations, net of tax	$	644		$	638		$	644		$	480		$	673

Selected performance metrics:
Period-end loans held for investment	$	69,936		$	70,490		$	70,361		$	83,141		$	80,621
Average loans held for investment		69,947			69,966			74,714			80,718			80,502
Average yield on loans held for investment⁽⁴⁾		15.65	%		15.91	%		15.07	%		14.20	%		14.88	%
Total net revenue margin⁽⁵⁾		18.53			18.71			17.56			16.75			17.08
Net charge-off rate		3.67			4.28			4.43			4.35			3.04
30+ day performing delinquency rate		3.46			3.05			3.37			3.61			3.52
30+ day delinquency rate⁽⁶⁾		**			3.05			3.37			3.61			3.52
Purchase volume⁽⁸⁾	$	47,420		$	47,273		$	41,831		$	48,918		$	44,552
International Card
Earnings:
Net interest income	$	265		$	268		$	274		$	266		$	276
Non-interest income		85			95			97			85			104

Total net revenue		350			363			371			351			380
Provision for credit losses		88			66			96			89			81
Non-interest expense		191			184			215			206			206

Income (loss) from continuing operations before taxes		71			113			60			56			93
Income tax provision (benefit)		21			32			18			16			25

Income (loss) from continuing operations, net of tax	$	50		$	81		$	42		$	40		$	68

Selected performance metrics:
Period-end loans held for investment	$	8,031		$	7,820		$	8,036		$	8,614		$	8,412
Average loans held for investment		7,782			7,980			8,238			8,372			8,154
Average yield on loans held for investment		16.35	%		16.19	%		15.97	%		15.59	%		16.47	%
Total net revenue margin		17.99			18.20			18.01			16.77			18.64
Net charge-off rate		4.71			5.08			4.59			3.99			4.95
30+ day performing delinquency rate		3.86			3.84			4.04			3.58			4.92
30+ day delinquency rate⁽⁶⁾		**			4.79			4.93			4.49			4.92
Nonperforming loan rate⁽³⁾		1.16			1.20			1.13			1.16			—
Purchase volume⁽⁸⁾	$	3,523		$	3,515		$	3,267		$	3,935		$	3,468

Page 8

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 9: Financial & Statistical Summary—Consumer Banking Business⁽¹⁾⁽²⁾


*(Dollars in millions) (unaudited)*	2013 Q3			2013 Q2			2013 Q1			2012 Q4			2012 Q3
Consumer Banking
Earnings:
Net interest income	$	1,481		$	1,478		$	1,478		$	1,503		$	1,501
Non-interest income		184			189			181			161			260

Total net revenue		1,665			1,667			1,659			1,664			1,761
Provision for credit losses		202			67			175			169			202
Non-interest expense		927			910			890			992			977

Income from continuing operations before taxes		536			690			594			503			582
Income tax provision		191			246			211			178			206

Income from continuing operations, net of tax	$	345		$	444		$	383		$	325		$	376


Selected performance metrics:
Period-end loans held for investment	$	71,285		$	72,218		$	73,613		$	75,127		$	76,738
Average loans held for investment		71,664			72,930			74,286			76,098			77,271
Average yield on loans held for investment		6.21	%		5.99	%		5.93	%		5.94	%		6.05	%
Auto loan originations	$	4,752		$	4,525		$	3,789		$	3,479		$	3,905
Period-end deposits		168,437			169,789			172,605			172,396			173,100
Average deposits		169,082			170,733			171,089			172,654			173,334
Deposit interest expense rate		0.63	%		0.64	%		0.64	%		0.68	%		0.71	%
Core deposit intangible amortization	$	34		$	35		$	37		$	39		$	41
Net charge-off rate		0.95	%		0.60	%		0.78	%		0.88	%		0.83	%
30+ day performing delinquency rate		2.82			2.55			2.24			2.65			2.23
30+ day delinquency rate⁽⁶⁾		**			3.15			2.81			3.34			2.91
Nonperforming loan rate		0.79			0.78			0.74			0.85			0.84
Nonperforming asset rate⁽³⁾		0.87			0.84			0.80			0.91			0.89
Period-end loans serviced for others	$	14,043		$	14,313		$	14,869		$	15,333		$	15,659

Page 9

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 10: Financial & Statistical Summary—Commercial Banking Business⁽¹⁾⁽²⁾


(Dollars in millions) (unaudited)	2013 Q3			2013 Q2			2013 Q1			2012 Q4			2012 Q3
Commercial Banking
Earnings:
Net interest income	$	480		$	457		$	454		$	450		$	432
Non-interest income		87			93			84			86			87

Total net revenue⁽⁹⁾		567			550			538			536			519
Provision for credit losses		31			(14	)		(35	)		(20	)		(87	)
Non-interest expense		266			269			258			294			253

Income from continuing operations before taxes		270			295			315			262			353
Income tax provision		96			105			112			93			125

Income from continuing operations, net of tax	$	174		$	190		$	203		$	169		$	228


Selected performance metrics:
Period-end loans held for investment	$	42,399		$	40,805		$	39,150		$	38,820		$	37,209
Average loans held for investment		41,576			39,512			38,576			37,598			36,767
Average yield on loans held for investment		3.87	%		3.84	%		3.91	%		4.15	%		4.14	%
Period-end deposits	$	30,592		$	30,869		$	30,275		$	29,866		$	28,670
Average deposits		30,685			30,746			30,335			29,476			28,063
Deposit interest expense rate		0.27	%		0.26	%		0.28	%		0.28	%		0.31	%
Core deposit intangible amortization	$	6		$	8		$	7		$	8		$	8
Net charge-off rate		0.07	%		0.04	%		0.07	%		0.10	%		—	%
Nonperforming loan rate		0.47			0.60			0.71			0.73			0.82
Nonperforming asset rate⁽³⁾		0.56			0.62			0.74			0.77			0.87

Risk category:⁽¹⁰⁾
Noncriticized	$	40,940		$	39,168		$	37,359		$	36,839		$	35,112
Criticized performing		968			1,087			1,191			1,340			1,394
Criticized nonperforming		201			244			277			282			305

Total risk-rated loans		42,109			40,499			38,827			38,461			36,811
Acquired commercial loans		290			306			323			359			398

Total commercial loans	$	42,399		$	40,805		$	39,150		$	38,820		$	37,209


% of period-end commercial loans held for investment:
Noncriticized		96.5	%		96.0	%		95.4	%		94.9	%		94.4	%
Criticized performing		2.3			2.7			3.1			3.5			3.7
Criticized nonperforming		0.5			0.6			0.7			0.7			0.8

Total risk-rated loans		99.3			99.3			99.2			99.1			98.9
Acquired commercial loans		0.7			0.7			0.8			0.9			1.1

Total commercial loans		100.0	%		100.0	%		100.0	%		100.0	%		100.0	%

Page 10

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 11: Financial & Statistical Summary—Other and Total⁽¹⁾⁽²⁾


(Dollars in millions) (unaudited)	2013 Q3			2013 Q2			2013 Q1			2012 Q4			2012 Q3
Other
Earnings:
Net interest expense	$	(158	)	$	(186	)	$	(192	)	$	(274	)	$	(278	)
Non-interest income		(14	)		(29	)		(105	)		(34	)		(37	)

Total net revenue		(172	)		(215	)		(297	)		(308	)		(315	)
Provision for credit losses		(1	)		(4	)		2			2			7
Non-interest expense		50			61			32			36			25

Income (loss) from continuing operations before taxes		(221	)		(272	)		(331	)		(346	)		(347	)
Income tax benefit		(138	)		(155	)		(203	)		(180	)		(190	)

Income (loss) from continuing operations, net of tax	$	(83	)	$	(117	)	$	(128	)	$	(166	)	$	(157	)


Selected performance metrics:
Period-end loans held for investment	$	163		$	179		$	173		$	187		$	152
Average loans held for investment		166			174			183			158			162
Period-end deposits		7,805			9,207			9,530			10,223			11,485
Average deposits		8,573			9,171			10,131			11,364			11,926
Total
Earnings:
Net interest income	$	4,560		$	4,553		$	4,570		$	4,528		$	4,646
Non-interest income		1,091			1,085			981			1,096			1,136

Total net revenue		5,651			5,638			5,551			5,624			5,782
Provision for credit losses		849			762			885			1,151			1,014
Non-interest expense		3,147			3,059			3,028			3,255			3,045

Income from continuing operations before taxes		1,655			1,817			1,638			1,218			1,723
Income tax provision		525			581			494			370			535

Income from continuing operations, net of tax	$	1,130		$	1,236		$	1,144		$	848		$	1,188


Selected performance metrics:
Period-end loans held for investment	$	191,814		$	191,512		$	191,333		$	205,889		$	203,132
Average loans held for investment		191,135			190,562			195,997			202,944			202,856
Period-end deposits		206,834			209,865			212,410			212,485			213,255
Average deposits		208,340			210,650			211,555			213,494			213,323

Page 11

CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 12: Notes to Loan and Business Segment Disclosures (Tables 7 — 11)

⁽¹⁾	Certain prior period amounts have been reclassified to conform to the current period presentation.

⁽²⁾

Loans acquired as part of the ING Direct, CCB, and the 2012 U.S. card acquisitions are included in the denominator used in calculating our reported credit quality metrics. We therefore present certain reported credit quality metrics, adjusted to exclude from the denominator acquired loans accounted for based on estimated cash flows expected to be collected over the life of the loans (formerly SOP 03-3). The table below presents amounts related to acquired loans accounted for under SOP 03-3.


*(Dollars in millions) (unaudited)*	2013 Q3		2013 Q2		2013 Q1		2012 Q4		2012 Q3
Acquired loans accounted for under SOP 03-3:
Period-end unpaid principal balance	$	31,377	$	33,620	$	36,216	$	38,477	$	40,749
Period-end loans held for investment		30,080		32,275		34,943		37,134		39,388
Average loans held for investment		30,713		33,144		35,706		37,899		40,158

⁽³⁾

Nonperforming assets consist of nonperforming loans, real estate owned (“REO”) and other foreclosed assets. The nonperforming asset ratios are calculated based on nonperforming assets for each category divided by the combined period-end total of loans held for investment, REO and other foreclosed assets for each respective category. The nonperforming loan ratios are calculated based on nonperforming loans for each category divided by period-end loans held for investment for each respective category.

⁽⁴⁾

The transfer of the Best Buy Stores, L.P. (“Best Buy”) portfolio to held for sale resulted in an increase in the average yield for Domestic Card and Total Card of 121 basis points and 110 basis points, respectively, in Q3 2013, 168 basis points and 152 basis points, respectively, in Q2 2013 and 107 basis points and 97 basis points, respectively, in Q1 2013. The sale of the Best Buy portfolio to Citi Bank, N.A was completed on September 6, 2013.

⁽⁵⁾

The transfer of the Best Buy portfolio to held for sale resulted in an increase in the net revenue margin for Domestic Card and Total Card of 136 basis points and 123 basis points, respectively, in Q3 2013, 188 basis points and 169 basis points, respectively, in Q2 2013 and 123 basis points and 112 basis points, respectively, in Q1 2013. The sale of the Best Buy portfolio to Citi Bank, N.A was completed on September 6, 2013.

⁽⁶⁾	The 30+ day delinquency rate as of the end of Q3 2013 will be provided in our Quarterly Report on Form 10-Q for the period ended September 30, 2013.

⁽⁷⁾	Represents the net reduction in interest income attributable to non-SOP 03-3 card loan premium amortization and other intangible accretion associated with the 2012 U.S. card acquisition.

⁽⁸⁾	Includes credit card purchase transactions, net of returns. Excludes cash advance transactions.

⁽⁹⁾

Because some of our tax-related commercial investments generate tax-exempt income or tax credits, we make certain reclassifications within our Commercial Banking business results to present revenues on a taxable-equivalent basis, calculated assuming an effective tax rate approximately equal to our federal statutory tax rate of 35%.

⁽¹⁰⁾	Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.

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CAPITAL ONE FINANCIAL CORPORATION (COF)

Table 13: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures Under Basel I

In addition to disclosing regulatory capital measures under Basel I, we also report certain non-GAAP capital measures that management uses in assessing its capital adequacy. These non-GAAP measures include average tangible assets, average tangible common equity, tangible common equity (“TCE”) and TCE ratio. The table below provides the details of the calculation of our Basel I regulatory capital and non-GAAP capital measures. While our non-GAAP capital measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled measures reported by other companies.


(Dollars in millions)(unaudited)	2013 Q3			2013 Q2			2013 Q1			2012 Q4			2012 Q3
Average Equity to Non-GAAP Average Tangible Common Equity
Average total stockholders’ equity	$	41,284		$	41,579		$	40,960		$	40,212		$	38,535
Adjustments: Average goodwill and other intangible assets⁽¹⁾		(15,829	)		(15,974	)		(16,141	)		(16,340	)		(16,408	)
Noncumulative perpetual preferred stock⁽²⁾		(853	)		(853	)		(853	)		(853	)		(456	)

Average tangible common equity⁽³⁾	$	24,602		$	24,752		$	23,966		$	23,019		$	21,671

Stockholders’ Equity to Non-GAAP Tangible Common Equity
Total stockholders’ equity	$	41,750		$	41,041		$	41,296		$	40,499		$	39,672
Adjustments: Goodwill and other intangible assets⁽¹⁾		(15,760	)		(15,872	)		(15,992	)		(16,224	)		(16,323	)
Noncumulative perpetual preferred stock⁽²⁾		(853	)		(853	)		(853	)		(853	)		(853	)

Tangible common equity⁽³⁾	$	25,137		$	24,316		$	24,451		$	23,422		$	22,496

Total Assets to Tangible Assets
Total assets	$	289,888		$	296,542		$	300,163		$	312,918		$	301,989
Adjustments: Goodwill and other intangible assets⁽¹⁾		(15,760	)		(15,872	)		(15,992	)		(16,224	)		(16,323	)

Tangible assets	$	274,128		$	280,670		$	284,171		$	296,694		$	285,666

Total Average Assets to Average Tangible Assets
Average total assets	$	294,939		$	297,766		$	303,223		$	308,096		$	297,154
Adjustments: Average goodwill and other intangible assets⁽¹⁾		(15,829	)		(15,974	)		(16,141	)		(16,340	)		(16,408	)

Average tangible assets	$	279,110		$	281,792		$	287,082		$	291,756		$	280,746

Non-GAAP TCE Ratio
Tangible common equity⁽³⁾	$	25,137		$	24,316		$	24,451		$	23,422		$	22,496
Tangible assets		274,128			280,670			284,171			296,694			285,666
TCE ratio⁽³⁾		9.2	%		8.7	%		8.6	%		7.9	%		7.9	%
Regulatory Capital Ratios⁽⁴⁾
Total stockholders’ equity	$	41,750		$	41,041		$	41,296		$	40,499		$	39,672
Adjustments: Net unrealized gains on AFS securities recorded in AOCI⁽⁵⁾		736			503			(583	)		(712	)		(752	)
Net (gains) losses on cash flow hedges recorded in AOCI⁽⁵⁾		123			175			15			2			(6	)
Disallowed goodwill and other intangible assets		(14,263	)		(14,309	)		(14,361	)		(14,428	)		(14,497	)
Disallowed deferred tax assets		—			—			—			—			(221	)
Noncumulative perpetual preferred stock⁽²⁾		(853	)		(853	)		(853	)		(853	)		(853	)
Other		(5	)		(5	)		(4	)		(12	)		(12	)

Tier 1 common capital		27,488			26,552			25,510			24,496			23,331
Adjustments: Noncumulative perpetual preferred stock⁽²⁾		853			853			853			853			853
Tier 1 restricted core capital items⁽⁶⁾		2			2			1			2			3,636

Tier 1 capital		28,343			27,407			26,364			25,351			27,820

Adjustments: Long-term debt qualifying as Tier 2 capital		1,909			2,104			2,121			2,119			2,119
Qualifying allowance for loan and lease losses		2,727			2,781			2,738			2,830			2,767
Other Tier 2 components		8			12			11			13			17

Tier 2 capital		4,644			4,897			4,870			4,962			4,903

Total risk-based capital⁽⁷⁾	$	32,987		$	32,304		$	31,234		$	30,313		$	32,723


Risk-weighted assets⁽⁸⁾	$	215,901		$	220,166		$	216,458		$	223,472		$	218,390

Tier 1 common ratio⁽⁹⁾		12.7	%		12.1	%		11.8	%		11.0	%		10.7	%
Tier 1 risk-based capital ratio⁽¹⁰⁾		13.1			12.4			12.2			11.3			12.7
Total risk-based capital ratio⁽¹¹⁾		15.3			14.7			14.4			13.6			15.0

⁽¹⁾	Includes impact from related deferred taxes.

⁽²⁾	Noncumulative perpetual preferred stock qualifies for Tier 1 capital; however, it is excluded from Tier 1 common capital.

⁽³⁾	TCE ratio is a non-GAAP measure calculated based on tangible common equity divided by tangible assets.

⁽⁴⁾	Regulatory capital ratios as of the end of Q3 2013 are preliminary and therefore subject to change.

⁽⁵⁾	Amounts presented are net of tax.

⁽⁶⁾	Consists primarily of trust preferred securities.

⁽⁷⁾	Total risk-based capital equals the sum of Tier 1 capital and Tier 2 capital.

⁽⁸⁾	Calculated based on prescribed regulatory guidelines.

⁽⁹⁾	Tier 1 common ratio is a regulatory measure calculated based on Tier 1 common capital divided by risk-weighted assets.

⁽¹⁰⁾	Tier 1 risk-based capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.

⁽¹¹⁾	Total risk-based capital ratio is a regulatory capital measure calculated based on total risk-based capital divided by risk-weighted assets.

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CAPITAL ONE FINANCIAL CORP - FORM 8-K - EX-99.2 - October 17, 2013

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