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8-K - AXP FORM 8-K - AMERICAN EXPRESS COform8k.htm
EX-99.3 - EXHIBIT 99.3 EARNINGS SUPPLEMENT - AMERICAN EXPRESS COex99_3.htm
EX-99.1 - EXHIBIT 99.1 PRESS RELEASE - AMERICAN EXPRESS COex99_1.htm

Exhibit 99.2
 
All information in the following tables is presented on a basis prepared in accordance with U.S. generally accepted accounting principles (GAAP), unless otherwise indicated.  Certain reclassifications of prior period amounts have been made to conform to the current period presentation.
 
(Preliminary)
 
American Express Company
Consolidated Statements of Income
 
(Millions)
 
   
Quarters Ended
         
Nine Months Ended
       
   
September 30,
   
Percentage
   
September 30,
   
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
   
2013
   
2012
   
Inc/(Dec)
 
                                     
Revenues
                                   
Non-interest revenues
                                   
Discount revenue
  $ 4,659     $ 4,425       5 %   $ 13,826     $ 13,164       5 %
Net card fees
    658       633       4       1,958       1,858       5  
Travel commissions and fees
    490       465       5       1,422       1,437       (1 )
Other commissions and fees
    610       581       5       1,788       1,739       3  
Other
    601       577       4       1,705       1,781       (4 )
Total non-interest revenues
    7,018       6,681       5       20,699       19,979       4  
Interest income
                                               
Interest on loans
    1,698       1,658       2       5,003       4,851       3  
Interest and dividends on investment securities
    48       60       (20 )     153       193       (21 )
Deposits with banks and other
    21       21       -       67       73       (8 )
Total interest income
    1,767       1,739       2       5,223       5,117       2  
Interest expense
                                               
Deposits
    111       118       (6 )     332       362       (8 )
Long-term debt and other
    373       440       (15 )     1,163       1,320       (12 )
Total interest expense
    484       558       (13 )     1,495       1,682       (11 )
Net interest income
    1,283       1,181       9       3,728       3,435       9  
Total revenues net of interest expense
    8,301       7,862       6       24,427       23,414       4  
Provisions for losses
                                               
Charge card
    194       190       2       590       531       11  
Card Member loans
    282       264       7       921       753       22  
Other
    16       25       (36 )     71       68       4  
Total provisions for losses
    492       479       3       1,582       1,352       17  
Total revenues net of interest expense after provisions for losses
    7,809       7,383       6       22,845       22,062       4  
                                                 
Expenses
                                               
Marketing and promotion
    827       764       8       2,234       2,168       3  
Card Member rewards
    1,619       1,496       8       4,740       4,425       7  
Card Member services
    197       201       (2 )     579       575       1  
Salaries and employee benefits
    1,544       1,516       2       4,702       4,687       -  
Professional services
    793       690       15       2,272       2,092       9  
Occupancy and equipment
    462       453       2       1,394       1,337       4  
Communications
    94       93       1       282       284       (1 )
Other, net
    269       300       (10 )     734       972       (24 )
Total
    5,805       5,513       5       16,937       16,540       2  
Pretax income
    2,004       1,870       7       5,908       5,522       7  
Income tax provision
    638       620       3       1,857       1,677       11  
Net income
  $ 1,366     $ 1,250       9     $ 4,051     $ 3,845       5  
Net income attributable to common shareholders (A)
  $ 1,354     $ 1,236       10     $ 4,015     $ 3,803       6  
Effective tax rate
    31.8 %     33.2 %             31.4 %     30.4 %        

(A) Represents net income, less earnings allocated to participating share awards of $12 million and $14 million for the three months ended September 30, 2013 and 2012, respectively, and $36 million and $42 million for the nine months ended September 30, 2013 and 2012, respectively.

 
-1-

 

(Preliminary)
 
American Express Company
Condensed Consolidated Balance Sheets

(Billions)
 
   
September 30,
   
December 31,
 
   
2013
   
2012
 
             
Assets
           
Cash & cash equivalents
  $ 22     $ 22  
Accounts receivable
    46       46  
Investment securities
    5       6  
Loans
    62       64  
Other assets
    15       15  
Total assets
  $ 150     $ 153  
                 
Liabilities and Shareholders' Equity
               
Customer deposits
  $ 42     $ 40  
Short-term borrowings
    3       3  
Long-term debt
    53       59  
Other liabilities
    33       32  
Total liabilities
    131       134  
                 
Shareholders' Equity
    19       19  
Total liabilities and shareholders' equity
  $ 150     $ 153  

 
-2-

 

(Preliminary)
 
American Express Company
Financial Summary
 
(Millions)
 
   
Quarters Ended
         
Nine Months Ended
       
   
September 30,
   
Percentage
   
September 30,
   
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
   
2013
   
2012
   
Inc/(Dec)
 
                                     
Total revenues net of interest expense
                                   
U.S. Card Services
  $ 4,286     $ 4,055       6 %   $ 12,607     $ 11,976       5 %
International Card Services
    1,356       1,313       3       3,972       3,909       2  
Global Commercial Services
    1,221       1,156       6       3,615       3,534       2  
Global Network & Merchant Services
    1,379       1,310       5       4,066       3,881       5  
      8,242       7,834       5       24,260       23,300       4  
Corporate & Other
    59       28       #       167       114       46  
                                                 
CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE
  $ 8,301     $ 7,862       6     $ 24,427     $ 23,414       4  
                                                 
Pretax income (loss)
                                               
U.S. Card Services
  $ 1,257     $ 1,128       11     $ 3,702     $ 3,457       7  
International Card Services
    186       207       (10 )     535       549       (3 )
Global Commercial Services
    341       275       24       957       818       17  
Global Network & Merchant Services
    608       561       8       1,837       1,662       11  
      2,392       2,171       10       7,031       6,486       8  
Corporate & Other
    (388 )     (301 )     29       (1,123 )     (964 )     16  
                                                 
PRETAX INCOME
  $ 2,004     $ 1,870       7     $ 5,908     $ 5,522       7  
                                                 
Net income (loss)
                                               
U.S. Card Services
  $ 782     $ 699       12     $ 2,329     $ 2,169       7  
International Card Services
    142       164       (13 )     528       539       (2 )
Global Commercial Services
    261       183       43       678       579       17  
Global Network & Merchant Services
    391       360       9       1,176       1,089       8  
      1,576       1,406       12       4,711       4,376       8  
Corporate & Other
    (210 )     (156 )     35       (660 )     (531 )     24  
                                                 
NET INCOME
  $ 1,366     $ 1,250       9     $ 4,051     $ 3,845       5  
 
# - Denotes a variance of more than 100 percent.

 
-3-

 
 
(Preliminary)
 
American Express Company
Financial Summary (continued)

   
Quarters Ended
         
Nine Months Ended
       
   
September 30,
   
Percentage
   
September 30,
   
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
   
2013
   
2012
   
Inc/(Dec)
 
EARNINGS PER COMMON SHARE
                                   
                                     
BASIC
                                   
Net income attributable to common shareholders
  $ 1.26     $ 1.10       15 %   $ 3.69     $ 3.33       11 %
                                                 
Average common shares outstanding (millions)
    1,074       1,126       (5 ) %     1,087       1,143       (5 ) %
                                                 
DILUTED
                                               
Net income attributable to common shareholders
  $ 1.25     $ 1.09       15 %   $ 3.67     $ 3.31       11 %
                                                 
Average common shares outstanding (millions)
    1,081       1,132       (5 ) %     1,094       1,149       (5 ) %
                                                 
Cash dividends declared per common share
  $ 0.23     $ 0.20       15 %   $ 0.66     $ 0.60       10 %

Selected Statistical Information

   
Quarters Ended
         
Nine Months Ended
       
   
September 30,
   
Percentage
   
September 30,
   
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
   
2013
   
2012
   
Inc/(Dec)
 
                                     
Return on average equity (A)
    24.3 %     26.3 %           24.3 %     26.3 %      
Return on average common equity (A)
    24.1 %     26.0 %           24.1 %     26.0 %      
Return on average tangible common equity (A)
    30.6 %     33.5 %           30.6 %     33.5 %      
Common shares outstanding (millions)
    1,071       1,122       (5 ) %     1,071       1,122       (5 )  %
Book value per common share
  $ 17.94     $ 17.37       3 %   $ 17.94     $ 17.37       3 %
Shareholders' equity (billions)
  $ 19.2     $ 19.5       (1 ) %   $ 19.2     $ 19.5       (1 )  %

(A) Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity, a non-GAAP measure.

 
-4-

 
 
(Preliminary)
 
American Express Company
Selected Statistical Information

(Millions, except percentages and where indicated)

   
Quarters Ended
       
   
September 30,
   
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
Card billed business (billions) (A):
                 
United States
  $ 158.2     $ 146.9       8 %
Outside the United States
    78.0       73.2       7  
Total
  $ 236.2     $ 220.1       7  
Total cards-in-force (B):
                       
United States
    52.8       51.8       2 %
Outside the United States
    52.6       49.6       6  
Total
    105.4       101.4       4  
Basic cards-in-force (B):
                       
United States
    40.9       40.2       2 %
Outside the United States
    42.6       39.8       7  
Total
    83.5       80.0       4  
                         
Average discount rate (C)
    2.52 %     2.53 %        
Average basic Card Member spending (dollars) (D)
  $ 4,037     $ 3,885       4 %
Average fee per card (dollars) (D)
  $ 40     $ 39       3 %
Average fee per card adjusted (dollars) (D)
  $ 44     $ 44       - %

(A)  Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.  Card billed business is reflected in the United States or outside the United States based on where the Card Member is domiciled.

(B)  Total cards-in-force represents the number of cards that are issued and outstanding.  Proprietary basic consumer cards-in-force includes basic cards issued to the primary account owner and does not include additional supplemental cards issued on that account.  Proprietary basic small business and corporate cards-in-force include basic and supplemental cards issued to employee Card Members.  Non-proprietary cards-in-force includes all cards that are issued and outstanding under network partnership agreements, except for retail co-brand Card Member accounts that have no out-of-store spend activity during the prior 12 month period.

(C)  This calculation is designed to reflect pricing at merchants accepting general purpose American Express cards.  It represents the percentage of billed business (both proprietary and Global Network Services) retained by the Company from merchants it acquires, prior to payments to third parties unrelated to merchant acceptance.

(D)  Average basic card member spending and average fee per card are computed from proprietary card activities only. Average fee per card is computed based on net card fees, including the amortization of deferred direct acquisition costs divided by average worldwide proprietary cards-in-force.  The adjusted average fee per card, which is a non-GAAP measure, is computed in the same manner, but excludes amortization of deferred direct acquisition costs. The amount of amortization excluded was $67 million and $65 million for the quarters ended September 30, 2013 and 2012, respectively. The Company presents adjusted average fee per card because the Company believes this metric presents a useful indicator of card fees pricing across a range of its proprietary card products.

 
-5-

 
 
(Preliminary)
 
American Express Company
Selected Statistical Information (continued)

(Billions, except percentages and where indicated)

    Quarters Ended        
    September 30,    
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
Worldwide Card Member receivables:
                 
Total receivables
  $ 43.5     $ 42.3       3 %
Loss reserves (millions):
                       
Beginning balance
  $ 386     $ 392       (2 )%
Provisions  (A)
    158       151       5  
Other additions (B)
    36       39       (8 )
Net write-offs (C)
    (149 )     (141 )     6  
Other deductions (D)
    (35 )     (32 )     9  
Ending balance
  $ 396     $ 409       (3 )
% of receivables
    0.9 %     1.0 %        
Net write-off rate (principal only) - USCS (E)
    1.4 %     1.6 %        
Net write-off rate (principal and fees) - USCS (E)
    1.6 %     1.7 %        
30 days past due as a % of total - USCS
    1.7 %     1.8 %        
Net loss ratio (as a % of charge volume) - ICS/GCS
    0.11 %     0.10 %        
90 days past billing as a % of total - ICS/GCS
    0.9 %     0.7 %        
                         
Worldwide Card Member loans:
                       
Total loans
  $ 63.0     $ 61.8       2 %
Loss reserves (millions):
                       
Beginning balance
  $ 1,342     $ 1,547       (13 )%
Provisions (A)
    247       231       7  
Other additions (B)
    35       33       6  
Net write-offs - principal (C)
    (275 )     (292 )     (6 )
Net write-offs - interest and fees (C)
    (36 )     (36 )     -  
Other deductions (D)
    (32 )     (24 )     33  
Ending balance
  $ 1,281     $ 1,459       (12 )
Ending reserves - principal
  $ 1,234     $ 1,411       (13 )
Ending reserves - interest and fees
  $ 47     $ 48       (2 )
% of loans
    2.0 %     2.4 %        
% of past due
    179 %     182 %        
Average loans
  $ 63.0     $ 61.4       3 %
Net write-off rate (principal only) (E)
    1.7 %     1.9 %        
Net write-off rate (principal, interest and fees) (E)
    2.0 %     2.1 %        
30 days past due loans as a % of total
    1.1 %     1.3 %        
Net interest income divided by average loans (F)
    8.1 %     7.7 %        
Net interest yield on Card Member loans (F)
    9.4 %     9.3 %        

(A) Provisions for principal (resulting from authorized transactions) and fee reserve components.

(B) Provisions for unauthorized transactions.

(C) Consists of principal (resulting from authorized transactions), interest and/or fees, less recoveries.

(D) For Card Member receivables, includes net write-offs resulting from unauthorized transactions of $(37) million and $(37) million for the three months ended September 30, 2013 and 2012, respectively; foreign currency translation adjustments of $3 million and $6 million for the three months ended September 30, 2013 and 2012, respectively; and other items of $(1) million and $(1) million for the three months ended September 30, 2013 and 2012, respectively. For Card Member loans, includes net write-offs resulting from unauthorized transactions of $(34) million and $(31) million for the three months ended September 30, 2013 and 2012, respectively; foreign currency translation adjustments of $3 million and $10 million for the three months ended September 30, 2013 and 2012, respectively; and other items of $(1) million and $(3) million for the three months ended September 30, 2013 and 2012, respectively.

(E)  The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

(F)  See Appendix III for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.

 
-6-

 
 
(Preliminary)
 
American Express Company
Consolidated Statements of Income
 
(Millions)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Revenues
                             
Non-interest revenues
                             
Discount revenue
  $ 4,659     $ 4,729     $ 4,438     $ 4,575     $ 4,425  
Net card fees
    658       647       653       648       633  
Travel commissions and fees
    490       495       437       503       465  
Other commissions and fees
    610       605       573       578       581  
Other
    601       567       537       644       577  
Total non-interest revenues
    7,018       7,043       6,638       6,948       6,681  
Interest income
                                       
Interest on loans
    1,698       1,622       1,683       1,660       1,658  
Interest and dividends on investment securities
    48       52       53       53       60  
Deposits with banks and other
    21       20       26       24       21  
Total interest income
    1,767       1,694       1,762       1,737       1,739  
Interest expense
                                       
Deposits
    111       107       114       118       118  
Long-term debt and other
    373       385       405       426       440  
Total interest expense
    484       492       519       544       558  
Net interest income
    1,283       1,202       1,243       1,193       1,181  
Total revenues net of interest expense
    8,301       8,245       7,881       8,141       7,862  
Provisions for losses
                                       
Charge card
    194       201       195       211       190  
Card Member loans
    282       364       275       396       264  
Other
    16       28       27       31       25  
Total provisions for losses
    492       593       497       638       479  
Total revenues net of interest expense after provisions for losses
    7,809       7,652       7,384       7,503       7,383  
                                         
Expenses
                                       
Marketing and promotion
    827       786       621       722       764  
Card Member rewards
    1,619       1,601       1,520       1,857       1,496  
Card Member services
    197       193       189       197       201  
Salaries and employee benefits
    1,544       1,543       1,615       1,910       1,516  
Professional services
    793       763       716       871       690  
Occupancy and equipment
    462       460       472       486       453  
Communications
    94       92       96       99       93  
Other, net
    269       219       246       432       300  
Total
    5,805       5,657       5,475       6,574       5,513  
Pretax income
    2,004       1,995       1,909       929       1,870  
Income tax provision
    638       590       629       292       620  
Net income
  $ 1,366     $ 1,405     $ 1,280     $ 637     $ 1,250  
Net income attributable to common shareholders (A)
  $ 1,354     $ 1,392     $ 1,269     $ 630     $ 1,236  
Effective tax rate
    31.8 %     29.6 %     32.9 %     31.4 %     33.2 %

(A) Represents net income, less earnings allocated to participating share awards of $12 million for the quarter ended September 30, 2013, $13 million for the quarter ended June 30, 2013, $11 million for the quarter ended March 31, 2013, $7 million for the quarter ended December 31, 2012 and $14 million for the quarter ended September 30, 2012.

 
-7-

 
 
(Preliminary)
 
American Express Company
Financial Summary

(Millions)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Total revenues net of interest expense
                             
U.S. Card Services
  $ 4,286     $ 4,239     $ 4,082     $ 4,070     $ 4,055  
International Card Services
    1,356       1,299       1,317       1,397       1,313  
Global Commercial Services
    1,221       1,231       1,163       1,215       1,156  
Global Network & Merchant Services
    1,379       1,384       1,303       1,390       1,310  
      8,242       8,153       7,865       8,072       7,834  
Corporate & Other
    59       92       16       69       28  
                                         
CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE
  $ 8,301     $ 8,245     $ 7,881     $ 8,141     $ 7,862  
                                         
Pretax income (loss)
                                       
U.S. Card Services
  $ 1,257     $ 1,175     $ 1,270     $ 612     $ 1,128  
International Card Services
    186       156       193       110       207  
Global Commercial Services
    341       333       283       142       275  
Global Network & Merchant Services
    608       647       582       557       561  
      2,392       2,311       2,328       1,421       2,171  
Corporate & Other
    (388 )     (316 )     (419 )     (492 )     (301 )
                                         
PRETAX INCOME
  $ 2,004     $ 1,995     $ 1,909     $ 929     $ 1,870  
                                         
Net income (loss)
                                       
U.S. Card Services
  $ 782     $ 743     $ 804     $ 423     $ 699  
International Card Services
    142       208       178       95       164  
Global Commercial Services
    261       226       191       65       183  
Global Network & Merchant Services
    391       412       373       354       360  
      1,576       1,589       1,546       937       1,406  
Corporate & Other
    (210 )     (184 )     (266 )     (300 )     (156 )
                                         
NET INCOME
  $ 1,366     $ 1,405     $ 1,280     $ 637     $ 1,250  

 
-8-

 
 
(Preliminary)
 
American Express Company
Financial Summary (continued)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
EARNINGS PER COMMON SHARE
                             
                               
BASIC
                             
Net income attributable to common shareholders
  $ 1.26     $ 1.28     $ 1.15     $ 0.57     $ 1.10  
                                         
Average common shares outstanding (millions)
    1,074       1,090       1,099       1,110       1,126  
                                         
DILUTED
                                       
Net income attributable to common shareholders
  $ 1.25     $ 1.27     $ 1.15     $ 0.56     $ 1.09  
                                         
Average common shares outstanding (millions)
    1,081       1,097       1,106       1,116       1,132  
                                         
Cash dividends declared per common share
  $ 0.23     $ 0.23     $ 0.20     $ 0.20     $ 0.20  

Selected Statistical Information

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Return on average equity (A)
    24.3 %     23.6 %     23.2 %     23.1 %     26.3 %
Return on average common equity (A)
    24.1 %     23.4 %     23.0 %     22.8 %     26.0 %
Return on average tangible common equity (A)
    30.6 %     29.7 %     29.3 %     29.2 %     33.5 %
Common shares outstanding (millions)
    1,071       1,084       1,098       1,105       1,122  
Book value per common share
  $ 17.94     $ 17.57     $ 17.56     $ 17.09     $ 17.37  
Shareholders' equity (billions)
  $ 19.2     $ 19.0     $ 19.3     $ 18.9     $ 19.5  

(A) Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity, a non-GAAP measure.

 
-9-

 

(Preliminary)
 
American Express Company
Selected Statistical Information

(Millions, except percentages and where indicated)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
Card billed business (billions) (A):
                             
United States
  $ 158.2     $ 159.7     $ 150.0     $ 155.5     $ 146.9  
Outside the United States
    78.0       78.0       74.5       80.0       73.2  
Total
  $ 236.2     $ 237.7     $ 224.5     $ 235.5     $ 220.1  
Total cards-in-force (B):
                                       
United States
    52.8       52.5       52.1       52.0       51.8  
Outside the United States
    52.6       51.8       51.1       50.4       49.6  
Total
    105.4       104.3       103.2       102.4       101.4  
Basic cards-in-force (B):
                                       
United States
    40.9       40.7       40.5       40.3       40.2  
Outside the United States
    42.6       41.8       41.1       40.5       39.8  
Total
    83.5       82.5       81.6       80.8       80.0  
                                         
Average discount rate (C)
    2.52 %     2.52 %     2.52 %     2.49 %     2.53 %
Average basic Card Member spending (dollars) (D)
  $ 4,037     $ 4,097     $ 3,905     $ 4,113     $ 3,885  
Average fee per card (dollars) (D)
  $ 40     $ 40     $ 40     $ 40     $ 39  
Average fee per card adjusted (dollars) (D)
  $ 44     $ 44     $ 44     $ 44     $ 44  

(A) Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.  Card billed business is reflected in the United States or outside the United States based on where the Card Member is domiciled.

(B) Total cards-in-force represents the number of cards that are issued and outstanding.  Proprietary basic consumer cards-in-force includes basic cards issued to the primary account owner and does not include additional supplemental cards issued on that account.  Proprietary basic small business and corporate cards-in-force include basic and supplemental cards issued to employee Card Members.  Non-proprietary cards-in-force includes all cards that are issued and outstanding under network partnership agreements, except for retail co-brand Card Member accounts that have no out-of-store spend activity during the prior 12 month period.

(C) This calculation is designed to reflect pricing at merchants accepting general purpose American Express cards.  It represents the percentage of billed business (both proprietary and Global Network Services) retained by the Company from merchants it acquires, prior to payments to third parties unrelated to merchant acceptance.

(D) Average basic card member spending and average fee per card are computed from proprietary card activities only. Average fee per card is computed based on net card fees, including the amortization of deferred direct acquisition costs divided by average worldwide proprietary cards-in-force.  The adjusted average fee per card, which is a non-GAAP measure, is computed in the same manner, but excludes amortization of deferred direct acquisition costs. The amount of amortization excluded for these periods was $67 million for the quarter ended September 30, 2013, $66 million for the quarter ended June 30, 2013, $65 million for the quarter ended March 31, 2013, $63 million for the quarter ended December 31, 2012 and $65 million for the quarter ended September 30, 2012. The Company presents adjusted average fee per card because the Company believes this metric presents a useful indicator of card fee pricing across a range of its proprietary card products.

 
-10-

 
 
(Preliminary)

American Express Company
Selected Statistical Information (continued)

(Billions, except percentages and where indicated)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Worldwide Card Member receivables:
                             
Total receivables
  $ 43.5     $ 44.1     $ 43.4     $ 42.8     $ 42.3  
Loss reserves (millions):
                                       
Beginning balance
  $ 386     $ 410     $ 428     $ 409     $ 392  
Provisions (A)
    158       160       154       167       151  
Other additions (B)
    36       41       41       44       39  
Net write-offs (C)
    (149 )     (180 )     (178 )     (153 )     (141 )
Other deductions (D)
    (35 )     (45 )     (35 )     (39 )     (32 )
Ending balance
  $ 396     $ 386     $ 410     $ 428     $ 409  
% of receivables
    0.9 %     0.9 %     0.9 %     1.0 %     1.0 %
Net write-off rate (principal only) - USCS (E)
    1.4 %     1.9 %     2.0 %     1.8 %     1.6 %
Net write-off rate (principal and fees) - USCS (E)
    1.6 %     2.1 %     2.2 %     1.9 %     1.7 %
30 days past due as a % of total - USCS
    1.7 %     1.6 %     1.9 %     1.8 %     1.8 %
Net loss ratio (as a % of charge volume) - ICS/GCS
    0.11 %     0.13 %     0.12 %     0.09 %     0.10 %
90 days past billing as a % of total - ICS/GCS
    0.9 %     0.8 %     0.8 %     0.9 %     0.7 %
                                         
Worldwide Card Member loans:
                                       
Total loans
  $ 63.0     $ 63.1     $ 62.3     $ 65.2     $ 61.8  
Loss reserves (millions):
                                       
Beginning balance
  $ 1,342     $ 1,367     $ 1,471     $ 1,459     $ 1,547  
Provisions (A)
    247       334       243       362       231  
Other additions (B)
    35       30       32       34       33  
Net write-offs - principal (C)
    (275 )     (309 )     (304 )     (310 )     (292 )
Net write-offs - interest and fees (C)
    (36 )     (39 )     (38 )     (36 )     (36 )
Other deductions (D)
    (32 )     (41 )     (37 )     (38 )     (24 )
Ending balance
  $ 1,281     $ 1,342     $ 1,367     $ 1,471     $ 1,459  
Ending reserves - principal
  $ 1,234     $ 1,290     $ 1,316     $ 1,423     $ 1,411  
Ending reserves - interest and fees
  $ 47     $ 52     $ 51     $ 48     $ 48  
% of loans
    2.0 %     2.1 %     2.2 %     2.3 %     2.4 %
% of past due
    179 %     188 %     170 %     182 %     182 %
Average loans
  $ 63.0     $ 62.5     $ 62.8     $ 62.9     $ 61.4  
Net write-off rate (principal only) (E)
    1.7 %     2.0 %     1.9 %     2.0 %     1.9 %
Net write-off rate (principal, interest and fees) (E)
    2.0 %     2.2 %     2.2 %     2.2 %     2.1 %
30 days past due loans as a % of total
    1.1 %     1.1 %     1.3 %     1.2 %     1.3 %
Net interest income divided by average loans (F)
    8.1 %     7.7 %     8.0 %     7.5 %     7.7 %
Net interest yield on Card Member loans (F)
    9.4 %     9.1 %     9.5 %     9.1 %     9.3 %
 
(A)  Provisions for principal (resulting from authorized transactions) and fee reserve components.

(B) Provisions for unauthorized transactions.

(C) Consists of principal (resulting from authorized transactions), interest and/or fees, less recoveries.

(D) For Card Member receivables, includes net write-offs resulting from unauthorized transactions of $(37) million for the three months ended September 30, 2013, $(40) million for the three months ended June 30, 2013, $(40) million for the three months ended March 31, 2013, $(41) million for the three months ended December 31, 2012 and $(37) million for the three months ended September 30, 2012; foreign currency translation adjustments of $3 million for the three months ended September 30, 2013, $(4) million for the three months ended June 30, 2013, $(2) million for the three months ended March 31, 2013, $(2) million for the three months ended December 31, 2012 and $6 million for the three months ended September 30, 2012; and other items of $(1) million for the three months ended September 30, 2013, $(1) million for the three months ended June 30, 2013, $7 million for the three months ended March 31, 2013, $4 million for the three months ended December 31, 2012 and $(1) million for the three months ended September 30, 2012. For Card Member loans, includes net write-offs resulting from unauthorized transactions of $(34) million for the three months ended September 30, 2013, $(30) million for the three months ended June 30, 2013, $(32) million for the three months ended March 31, 2013, $(32) million for the three months ended December 31, 2012 and $(31) million for the three months ended September 30, 2012; foreign currency translation adjustments of $3 million for the three months ended September 30, 2013, $(10) million for the three months ended June 30, 2013, $(1) million for the three months ended March 31, 2013, $(2) million for the three months ended December 31, 2012 and $10 million for the three months ended September 30, 2012; and other items of $(1) million for the three months ended September 30, 2013, $(1) million for the three months ended June 30, 2013, $(4) million for the three months ended March 31, 2013, $(4) million for the three months ended December 31, 2012 and $(3) million for the three months ended September 30, 2012.

(E)  The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.
 
(F)  See Appendix III for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.

 
-11-

 
 
(Preliminary)
 
U.S. Card Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
       
   
September 30,
   
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
                   
Revenues
                 
Discount revenue, net card fees and other
  $ 3,050     $ 2,887       6 %
Interest income
    1,408       1,362       3  
Interest expense
    172       194       (11 )
Net interest income
    1,236       1,168       6  
Total revenues net of interest expense
    4,286       4,055       6  
Provisions for losses
    331       339       (2 )
Total revenues net of interest expense after provisions for losses
    3,955       3,716       6  
Expenses
                       
Marketing, promotion, rewards and Card Member services
    1,756       1,626       8  
Salaries and employee benefits and other operating expenses
    942       962       (2 )
Total
    2,698       2,588       4  
Pretax segment income
    1,257       1,128       11  
Income tax provision
    475       429       11  
Segment income
  $ 782     $ 699       12  
Effective tax rate
    37.8 %     38.0 %        

 
-12-

 
 
(Preliminary)
 
U.S. Card Services
Selected Statistical Information

(Billions, except percentages and where indicated)

    Quarters Ended        
    September 30,    
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
                   
Card billed business
  $ 124.6     $ 115.3       8 %
Total cards-in-force (millions)
    43.4       41.8       4 %
Basic cards-in-force (millions)
    32.2       31.1       4 %
Average basic Card Member spending (dollars)
  $ 3,882     $ 3,725       4 %
                         
U.S. Consumer Travel:
                       
Travel sales (millions)
  $ 900     $ 989       (9 ) %
Travel commissions and fees/sales
    7.9 %     7.6 %        
                         
Total segment assets
  $ 95.2     $ 96.3       (1 ) %
Segment capital (millions) (A)
  $ 9,118     $ 9,100       %
Return on average segment capital (B)
    30.8 %     32.5 %        
Return on average tangible segment capital (B)
    32.0 %     34.0 %        
                         
Card Member receivables:
                       
Total receivables
  $ 20.3     $ 19.5       4 %
30 days past due as a % of total
    1.7 %     1.8 %        
Average receivables
  $ 20.5     $ 19.4       6 %
Net write-off rate (principal only) (C)
    1.4 %     1.6 %        
Net write-off rate (principal and fees) (C)
    1.6 %     1.7 %        
                         
Card Member loans:
                       
Total loans
  $ 54.5     $ 52.9       3 %
30 days past due loans as a % of total
    1.1 %     1.3 %        
Average loans
  $ 54.7     $ 52.8       4 %
Net write-off rate (principal only) (C)
    1.7 %     1.9 %        
Net write-off rate (principal, interest and fees) (C)
    1.9 %     2.1 %        
Net interest income divided by average loans (D)
    9.0 %     8.8 %        
Net interest yield on Card Member loans (D)
    9.3 %     9.2 %        

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(C) The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

(D)  See Appendix IV for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.
 
 
-13-

 
 
(Preliminary)
 
U.S. Card Services
Selected Income Statement Data

(Millions)
 
   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Revenues
                             
Discount revenue, net card fees and other
  $ 3,050     $ 3,063     $ 2,878     $ 2,903     $ 2,887  
Interest income
    1,408       1,354       1,386       1,364       1,362  
Interest expense
    172       178       182       197       194  
Net interest income
    1,236       1,176       1,204       1,167       1,168  
Total revenues net of interest expense
    4,286       4,239       4,082       4,070       4,055  
Provisions for losses
    331       402       338       477       339  
Total revenues net of interest expense after provisions for losses
    3,955       3,837       3,744       3,593       3,716  
Expenses
                                       
Marketing, promotion, rewards and Card Member services
    1,756       1,735       1,545       1,888       1,626  
Salaries and employee benefits and other operating expenses
    942       927       929       1,093       962  
Total
    2,698       2,662       2,474       2,981       2,588  
Pretax segment income
    1,257       1,175       1,270       612       1,128  
Income tax provision
    475       432       466       189       429  
Segment income
  $ 782     $ 743     $ 804     $ 423     $ 699  
Effective tax rate
    37.8 %     36.8 %     36.7 %     30.9 %     38.0 %
 
 
-14-

 
 
(Preliminary)
 
U.S. Card Services
Selected Statistical Information

(Billions, except percentages and where indicated)
 
   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Card billed business
  $ 124.6     $ 125.6     $ 116.7     $ 123.3     $ 115.3  
Total cards-in-force (millions)
    43.4       42.9       42.5       42.2       41.8  
Basic cards-in-force (millions)
    32.2       31.9       31.7       31.3       31.1  
Average basic Card Member spending (dollars)
  $ 3,882     $ 3,954     $ 3,709     $ 3,952     $ 3,725  
                                         
U.S. Consumer Travel:
                                       
Travel sales
  $ 0.9     $ 1.2     $ 1.0     $ 0.9     $ 1.0  
Travel commissions and fees/sales
    7.9 %     6.7 %     6.4 %     7.8 %     7.6 %
                                         
Total segment assets
  $ 95.2     $ 96.5     $ 97.8     $ 98.3     $ 96.3  
Segment capital (A)
  $ 9.1     $ 8.7     $ 9.1     $ 8.7     $ 9.1  
Return on average segment capital (B)
    30.8 %     29.9 %     29.2 %     28.8 %     32.5 %
Return on average tangible segment capital (B)
    32.0 %     31.2 %     30.4 %     30.1 %     34.0 %
                                         
Card Member receivables:
                                       
Total receivables
  $ 20.3     $ 20.9     $ 20.4     $ 21.1     $ 19.5  
30 days past due as a % of total
    1.7 %     1.6 %     1.9 %     1.8 %     1.8 %
Average receivables
  $ 20.5     $ 20.5     $ 20.0     $ 20.1     $ 19.4  
Net write-off rate (principal only) (C)
    1.4 %     1.9 %     2.0 %     1.8 %     1.6 %
Net write-off rate (principal and fees) (C)
    1.6 %     2.1 %     2.2 %     1.9 %     1.7 %
                                         
Card Member loans:
                                       
Total loans
  $ 54.5     $ 54.6     $ 53.6     $ 56.0     $ 52.9  
30 days past due loans as a % of total
    1.1 %     1.1 %     1.2 %     1.2 %     1.3 %
Average loans
  $ 54.7     $ 54.0     $ 54.0     $ 53.9     $ 52.8  
Net write-off rate (principal only) (C)
    1.7 %     2.0 %     2.0 %     2.0 %     1.9 %
Net write-off rate (principal, interest and fees) (C)
    1.9 %     2.2 %     2.2 %     2.2 %     2.1 %
Net interest income divided by average loans (D)
    9.0 %     8.7 %     9.0 %     8.6 %     8.8 %
Net interest yield on Card Member loans (D)
    9.3 %     9.1 %     9.4 %     9.0 %     9.2 %

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(C)  The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

(D)  See Appendix IV for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.
 
 
-15-

 
 
(Preliminary)
 
International Card Services
Selected Income Statement Data

(Millions)
 
   
Quarters Ended
September 30,
   
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
                   
Revenues
                 
Discount revenue, net card fees and other
  $ 1,161     $ 1,126       3 %
Interest income
    281       289       (3 )
Interest expense
    86       102       (16 )
Net interest income
    195       187       4  
Total revenues net of interest expense
    1,356       1,313       3  
Provisions for losses
    113       83       36  
Total revenues net of interest expense after provisions for losses
    1,243       1,230       1  
Expenses
                       
Marketing, promotion, rewards and Card Member services
    498       466       7  
Salaries and employee benefits and other operating expenses
    559       557       -  
Total
    1,057       1,023       3  
Pretax segment income
    186       207       (10 )
Income tax provision
    44       43       2  
Segment income
  $ 142     $ 164       (13 )
Effective tax rate
    23.7 %     20.8 %        

 
-16-

 
 
(Preliminary)
 
International Card Services
Selected Statistical Information

(Billions, except percentages and where indicated)
 
    Quarters Ended        
    September 30,    
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
                   
Card billed business
  $ 32.5     $ 31.9       2 %
Total cards-in-force (millions)
    15.5       15.5       - %
Basic cards-in-force (millions)
    10.6       10.6       - %
Average basic Card Member spending (dollars)
  $ 3,076     $ 3,026       2 %
                         
International Consumer Travel:
                       
Travel sales (millions)
  $ 359     $ 324       11 %
Travel commissions and fees/sales
    7.0 %     7.1 %        
                         
Total segment assets
  $ 30.4     $ 30.6       (1 ) %
Segment capital (millions) (A)
  $ 3,065     $ 2,958       4 %
Return on average segment capital (B)
    20.8 %     23.7 %        
Return on average tangible segment capital (B)
    39.1 %     46.9 %        
                         
Card Member receivables:
                       
Total receivables
  $ 7.2     $ 7.2       - %
90 days past billing as a % of total
    1.1 %     0.9 %        
Net loss ratio (as a % of charge volume)
    0.21 %     0.17 %        
                         
Card Member loans:
                       
Total loans
  $ 8.4     $ 8.9       (6 ) %
30 days past due loans as a % of total
    1.5 %     1.6 %        
Average loans
  $ 8.3     $ 8.6       (3 ) %
Net write-off rate (principal only) (C)
    1.9 %     1.6 %        
Net write-off rate (principal, interest and fees) (C)
    2.4 %     2.2 %        
Net interest income divided by average loans (D)
    9.3 %     8.7 %        
Net interest yield on Card Member loans (D)
    10.4 %     9.8 %        
 
(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(C) The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

(D)  See Appendix IV for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.

 
-17-

 
 
(Preliminary)
 
International Card Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Revenues
                             
Discount revenue, net card fees and other
  $ 1,161     $ 1,130     $ 1,124     $ 1,210     $ 1,126  
Interest income
    281       259       290       289       289  
Interest expense
    86       90       97       102       102  
Net interest income
    195       169       193       187       187  
Total revenues net of interest expense
    1,356       1,299       1,317       1,397       1,313  
Provisions for losses
    113       116       95       99       83  
Total revenues net of interest expense after provisions for losses
    1,243       1,183       1,222       1,298       1,230  
Expenses
                                       
Marketing, promotion, rewards and Card Member services
    498       478       452       525       466  
Salaries and employee benefits and other operating expenses
    559       549       577       663       557  
Total
    1,057       1,027       1,029       1,188       1,023  
Pretax segment income
    186       156       193       110       207  
Income tax provision/(benefit)
    44       (52 )     15       15       43  
Segment income
  $ 142     $ 208     $ 178     $ 95     $ 164  
Effective tax rate
    23.7 %     -33.3 %     7.8 %     13.6 %     20.8 %


 
-18-

 
 
(Preliminary)
 
International Card Services
Selected Statistical Information

(Billions, except percentages and where indicated)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Card billed business
  $ 32.5     $ 32.3     $ 31.3     $ 34.7     $ 31.9  
Total cards-in-force (millions)
    15.5       15.6       15.6       15.6       15.5  
Basic cards-in-force (millions)
    10.6       10.6       10.6       10.6       10.6  
Average basic Card Member spending (dollars)
  $ 3,076     $ 3,058     $ 2,961     $ 3,280     $ 3,026  
                                         
International Consumer Travel:
                                       
Travel sales
  $ 0.4     $ 0.4     $ 0.3     $ 0.4     $ 0.3  
Travel commissions and fees/sales
    7.0 %     6.8 %     6.8 %     7.4 %     7.1 %
                                         
Total segment assets
  $ 30.4     $ 29.7     $ 31.1     $ 31.8     $ 30.6  
Segment capital (A)
  $ 3.1     $ 3.1     $ 3.0     $ 2.9     $ 3.0  
Return on average segment capital (B)
    20.8 %     21.9 %     20.9 %     21.8 %     23.7 %
Return on average tangible segment capital (B)
    39.1 %     41.7 %     40.3 %     43.0 %     46.9 %
                                         
Card Member receivables:
                                       
Total receivables
  $ 7.2     $ 7.2     $ 7.1     $ 7.8     $ 7.2  
90 days past billing as a % of total
    1.1 %     1.1 %     1.1 %     0.9 %     0.9 %
Net loss ratio (as a % of charge volume)
    0.21 %     0.21 %     0.18 %     0.16 %     0.17 %
                                         
Card Member loans:
                                       
Total loans
  $ 8.4     $ 8.4     $ 8.6     $ 9.2     $ 8.9  
30 days past due loans as a % of total
    1.5 %     1.6 %     1.7 %     1.5 %     1.6 %
Average loans
  $ 8.3     $ 8.5     $ 8.8     $ 8.9     $ 8.6  
Net write-off rate (principal only) (C)
    1.9 %     1.9 %     1.8 %     1.8 %     1.6 %
Net write-off rate (principal, interest and fees) (C)
    2.4 %     2.4 %     2.3 %     2.3 %     2.2 %
Net interest income divided by average loans (D)
    9.3 %     8.0 %     8.9 %     8.3 %     8.7 %
Net interest yield on Card Member loans (D)
    10.4 %     9.2 %     10.0 %     9.6 %     9.8 %

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(C) The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

(D)  See Appendix IV for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.

 
-19-

 
 
(Preliminary)
 
Global Commercial Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
       
   
September 30,
   
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
                   
Revenues
                 
Discount revenue, net card fees and other
  $ 1,277     $ 1,218       5 %
Interest income
    3       3       -  
Interest expense
    59       65       (9 )
Net interest expense
    (56 )     (62 )     (10 )
Total revenues net of interest expense
    1,221       1,156       6  
Provisions for losses
    36       32       13  
Total revenues net of interest expense after provisions for losses
    1,185       1,124       5  
Expenses
                       
Marketing, promotion, rewards and Card Member services
    148       139       6  
Salaries and employee benefits and other operating expenses
    696       710       (2 )
Total
    844       849       (1 )
Pretax segment income
    341       275       24  
Income tax provision
    80       92       (13 )
Segment income
  $ 261     $ 183       43  
Effective tax rate
    23.5 %     33.5 %        


 
-20-

 

(Preliminary)
 
Global Commercial Services
Selected Statistical Information

(Billions, except percentages and where indicated)

    Quarters Ended        
    September 30,    
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
                   
Card billed business
  $ 43.2     $ 40.6       6 %
Total cards-in-force (millions)
    7.1       7.0       1  
Basic cards-in-force (millions)
    7.1       7.0       1  
Average basic Card Member spending (dollars)
  $ 6,139     $ 5,798       6 %
                         
Global Corporate Travel:
                       
Travel sales (millions)
  $ 4,469     $ 4,352       3 %
Travel commissions and fees/sales
    8.8 %     8.4 %        
                         
Total segment assets
  $ 20.5     $ 20.4       %
Segment capital (millions) (A)
  $ 3,606     $ 3,638       (1 ) %
Return on average segment capital (B)
    20.4 %     20.9 %        
Return on average tangible segment capital (B)
    39.9 %     41.9 %        
                         
Card Member receivables:
                       
Total receivables
  $ 15.9     $ 15.4       3 %
90 days past billing as a % of total
    0.8 %     0.7 %        
Net loss ratio (as a % of charge volume)
    0.06 %     0.05 %        

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

 
-21-

 
 
(Preliminary)
 
Global Commercial Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Revenues
                             
Discount revenue, net card fees and other
  $ 1,277     $ 1,290     $ 1,220     $ 1,277     $ 1,218  
Interest income
    3       3       3       3       3  
Interest expense
    59       62       60       65       65  
Net interest expense
    (56 )     (59 )     (57 )     (62 )     (62 )
Total revenues net of interest expense
    1,221       1,231       1,163       1,215       1,156  
Provisions for losses
    36       45       37       33       32  
Total revenues net of interest expense after provisions for losses
    1,185       1,186       1,126       1,182       1,124  
Expenses
                                       
Marketing, promotion, rewards and Card Member services
    148       144       150       148       139  
Salaries and employee benefits and other operating expenses
    696       709       693       892       710  
Total
    844       853       843       1,040       849  
Pretax segment income
    341       333       283       142       275  
Income tax provision
    80       107       92       77       92  
Segment income
  $ 261     $ 226     $ 191     $ 65     $ 183  
Effective tax rate
    23.5 %     32.1 %     32.5 %     54.2 %     33.5 %


 
-22-

 
 
(Preliminary)
 
Global Commercial Services
Selected Statistical Information

(Billions, except percentages and where indicated)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Card billed business
  $ 43.2     $ 44.4     $ 42.8     $ 41.9     $ 40.6  
Total cards-in-force (millions)
    7.1       7.0       7.0       7.0       7.0  
Basic cards-in-force (millions)
    7.1       7.0       7.0       7.0       7.0  
Average basic Card Member spending (dollars)
  $ 6,139     $ 6,317     $ 6,105     $ 5,978     $ 5,798  
                                         
Global Corporate Travel:
                                       
Travel sales
  $ 4.5     $ 5.0     $ 4.7     $ 4.6     $ 4.4  
Travel commissions and fees/sales
    8.8 %     7.9 %     7.4 %     8.7 %     8.4 %
                                         
Total segment assets
  $ 20.5     $ 20.5     $ 20.5     $ 18.9     $ 20.4  
Segment capital (A)
  $ 3.6     $ 3.7     $ 3.6     $ 3.6     $ 3.6  
Return on average segment capital (B)
    20.4 %     18.3 %     18.0 %     17.6 %     20.9 %
Return on average tangible segment capital (B)
    39.9 %     35.9 %     35.2 %     35.1 %     41.9 %
                                         
Card Member receivables:
                                       
Total receivables
  $ 15.9     $ 15.9     $ 15.7     $ 13.7     $ 15.4  
90 days past billing as a % of total
    0.8 %     0.7 %     0.7 %     0.8 %     0.7 %
Net loss ratio (as a % of charge volume)
    0.06 %     0.08 %     0.08 %     0.06 %     0.05 %
 
(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

 
-23-

 
 
(Preliminary)
 
Global Network & Merchant Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
       
   
September 30,
   
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
Revenues
                 
Discount revenue, fees and other
  $ 1,309     $ 1,238       6 %
Interest income
    8       7       14  
Interest expense
    (62 )     (65 )     (5 )
Net interest income
    70       72       (3 )
Total revenues net of interest expense
    1,379       1,310       5  
Provisions for losses
    13       18       (28 )
Total revenues net of interest expense after provisions for losses
    1,366       1,292       6  
Expenses
                       
Marketing, promotion, rewards and Card Member services
    200       192       4  
Salaries and employee benefits and other operating expenses
    558       539       4  
Total
    758       731       4  
Pretax segment income
    608       561       8  
Income tax provision
    217       201       8  
Segment income
  $ 391     $ 360       9  
Effective tax rate
    35.7 %     35.8 %        

 
-24-

 
 
(Preliminary)
 
Global Network & Merchant Services
Selected Statistical Information
 
(Billions, except percentages and where indicated)

    Quarters Ended        
    September 30,    
Percentage
 
   
2013
   
2012
   
Inc/(Dec)
 
                   
Global Card billed business (A)
  $ 236.2     $ 220.1       7 %
                         
Global Network & Merchant Services:
                       
Total segment assets
  $ 17.8     $ 21.4       (17 ) %
Segment capital (millions) (B)
  $ 2,036     $ 2,121       (4 ) %
Return on average segment capital (C)
    73.4 %     67.6 %        
Return on average tangible segment capital (C)
    81.1 %     75.0 %        
                         
Global Network Services:
                       
Card billed business
  $ 35.9     $ 32.0       12 %
Total cards-in-force (millions)
    39.4       37.1       6 %

(A) Global Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.
 
(B) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(C) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

 
-25-

 
 
(Preliminary)

Global Network & Merchant Services
Selected Income Statement Data
 
(Millions)
 
   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
Revenues
                             
Discount revenue, fees and other
  $ 1,309     $ 1,313     $ 1,234     $ 1,322     $ 1,238  
Interest income
    8       8       7       7       7  
Interest expense
    (62 )     (63 )     (62 )     (61 )     (65 )
Net interest income
    70       71       69       68       72  
Total revenues net of interest expense
    1,379       1,384       1,303       1,390       1,310  
Provisions for losses
    13       22       20       21       18  
Total revenues net of interest expense after provisions for losses
    1,366       1,362       1,283       1,369       1,292  
Expenses
                                       
Marketing, promotion, rewards and Card Member services
    200       188       158       180       192  
Salaries and employee benefits and other operating expenses
    558       527       543       632       539  
Total
    758       715       701       812       731  
Pretax segment income
    608       647       582       557       561  
Income tax provision
    217       235       209       203       201  
Segment income
  $ 391     $ 412     $ 373     $ 354     $ 360  
Effective tax rate
    35.7 %     36.3 %     35.9 %     36.4 %     35.8 %

 
-26-

 
 
(Preliminary)

Global Network & Merchant Services
Selected Statistical Information
 
(Billions, except percentages and where indicated)
 
   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Global Card billed business (A)
  $ 236.2     $ 237.7     $ 224.5     $ 235.5     $ 220.1  
                                         
Global Network & Merchant Services:
                                       
Total segment assets
  $ 17.8     $ 22.6     $ 22.0     $ 16.5     $ 21.4  
Segment capital (B)
  $ 2.0     $ 2.1     $ 2.1     $ 2.0     $ 2.1  
Return on average segment capital (C)
    73.4 %     71.0 %     69.1 %     68.6 %     67.6 %
Return on average tangible segment capital (C)
    81.1 %     78.4 %     76.4 %     75.9 %     75.0 %
                                         
Global Network Services:
                                       
Card billed business
  $ 35.9     $ 35.8     $ 33.2     $ 35.1     $ 32.0  
Total cards-in-force (millions)
    39.4       38.8       38.1       37.6       37.1  

(A) Global Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.

(B) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(C) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.
 
 
-27-

 
 
(Preliminary)
 
American Express Company
Components of Return on Average Equity (ROE), Return on Average Common Equity (ROCE), and Return on Average Tangible Common Equity (ROTCE)
Appendix I
 
(Millions)
 
   
For the Twelve Months Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
ROE
                             
                               
Net income
  $ 4,688     $ 4,572     $ 4,506     $ 4,482     $ 5,037  
Average shareholders' equity
  $ 19,289     $ 19,372     $ 19,426     $ 19,425     $ 19,145  
Return on average equity (A)
    24.3 %     23.6 %     23.2 %     23.1 %     26.3 %
                                         
Reconciliation of ROCE and ROTCE
                                       
                                         
Net income
  $ 4,688     $ 4,572     $ 4,506     $ 4,482     $ 5,037  
Earnings allocated to participating share awards and other
    43       45       46       49       56  
Net income attributable to common shareholders
  $ 4,645     $ 4,527     $ 4,460     $ 4,433     $ 4,981  
                                         
Average shareholders' equity
  $ 19,289     $ 19,372     $ 19,426     $ 19,425     $ 19,145  
Average common shareholders' equity
  $ 19,289     $ 19,372     $ 19,426     $ 19,425     $ 19,145  
Average goodwill and other intangibles
    4,091       4,128       4,181       4,232       4,272  
Average tangible common shareholders' equity
  $ 15,198     $ 15,244     $ 15,245     $ 15,193     $ 14,873  
Return on average common equity (A)
    24.1 %     23.4 %     23.0 %     22.8 %     26.0 %
Return on average tangible common equity (B)
    30.6 %     29.7 %     29.3 %     29.2 %     33.5 %
 
(A) Return on average equity and return on average common equity are calculated by dividing one year period net income/net income attributable to common shareholders by one year average total shareholders’ equity/average common shareholders' equity, respectively.
 
(B) Return on average tangible common equity, a non-GAAP measure, is computed in the same manner as return on average common equity except the computation of average tangible common shareholders' equity, a non-GAAP measure, excludes from average total shareholders' equity, average goodwill and other intangibles. The Company believes that return on average tangible common equity is a useful measure of the profitability of its business.

 
-28-

 
 
(Preliminary)
 
American Express Company
Components of Return on Average Segment Capital (ROSC) and Return on Average Tangible Segment Capital (ROTSC)
Appendix II
 
(Millions)

   
For the Twelve Months Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
U.S. Card Services
                             
Segment income
  $ 2,752     $ 2,669     $ 2,644     $ 2,592     $ 2,896  
Average segment capital
  $ 8,940     $ 8,921     $ 9,053     $ 8,999     $ 8,903  
Average goodwill and other intangibles
    345       357       368       379       391  
Average tangible segment capital
  $ 8,595     $ 8,564     $ 8,685     $ 8,620     $ 8,512  
Return on average segment capital (A)
    30.8 %     29.9 %     29.2 %     28.8 %     32.5 %
Return on average tangible segment capital (A)
    32.0 %     31.2 %     30.4 %     30.1 %     34.0 %
                                         
International Card Services
                                       
Segment income
  $ 623     $ 645     $ 615     $ 634     $ 691  
Average segment capital
  $ 2,990     $ 2,946     $ 2,937     $ 2,909     $ 2,919  
Average goodwill and other intangibles
    1,398       1,398       1,412       1,433       1,446  
Average tangible segment capital
  $ 1,592     $ 1,548     $ 1,525     $ 1,476     $ 1,473  
Return on average segment capital (A)
    20.8 %     21.9 %     20.9 %     21.8 %     23.7 %
Return on average tangible segment capital (A)
    39.1 %     41.7 %     40.3 %     43.0 %     46.9 %
                                         
Global Commercial Services
                                       
Segment income
  $ 743     $ 665     $ 658     $ 644     $ 759  
Average segment capital
  $ 3,637     $ 3,639     $ 3,663     $ 3,649     $ 3,629  
Average goodwill and other intangibles
    1,775       1,785       1,796       1,812       1,819  
Average tangible segment capital
  $ 1,862     $ 1,854     $ 1,867     $ 1,837     $ 1,810  
Return on average segment capital (A)
    20.4 %     18.3 %     18.0 %     17.6 %     20.9 %
Return on average tangible segment capital (A)
    39.9 %     35.9 %     35.2 %     35.1 %     41.9 %
                                         
Global Network & Merchant Services
                                       
Segment income
  $ 1,530     $ 1,499     $ 1,459     $ 1,443     $ 1,413  
Average segment capital
  $ 2,084     $ 2,111     $ 2,110     $ 2,104     $ 2,090  
Average goodwill and other intangibles
    197       199       201       203       205  
Average tangible segment capital
  $ 1,887     $ 1,912     $ 1,909     $ 1,901     $ 1,885  
Return on average segment capital (A)
    73.4 %     71.0 %     69.1 %     68.6 %     67.6 %
Return on average tangible segment capital (A)
    81.1 %     78.4 %     76.4 %     75.9 %     75.0 %

(A) Return on average segment capital is calculated by dividing one year period segment income by one year average segment capital.  Return on average tangible segment capital, a non-GAAP measure, is computed in the same manner as return on average segment capital except the computation of average tangible segment capital, a non-GAAP measure, excludes average goodwill and other intangibles.  The Company believes that return on average tangible segment capital is a useful measure of the profitability of its business.

 
-29-

 
 
(Preliminary)
 
American Express Company
Net Interest Yield on Card Member Loans
Appendix III

(Millions)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
                               
Net interest income
  $ 1,283     $ 1,202     $ 1,243     $ 1,193     $ 1,181  
                                         
Exclude:
                                       
Interest expense not attributable to the Company's Card Member loan portfolio
  $ 296     $ 295     $ 311     $ 324     $ 338  
                                         
Interest income not attributable to the Company's Card Member loan portfolio
  $ (87 )   $ (88 )   $ (95 )   $ (91 )   $ (97 )
                                         
Adjusted net interest income (A)
  $ 1,492     $ 1,409     $ 1,459     $ 1,426     $ 1,422  
                                         
Average loans (billions)
  $ 63.0     $ 62.5     $ 62.8     $ 62.9     $ 61.4  
                                         
Exclude:
                                       
Unamortized deferred card fees, net of direct acquisition costs of Card Member loans, and other (billions)
  $ (0.2 )   $ (0.3 )   $ (0.3 )   $ (0.2 )   $ (0.2 )
                                         
Adjusted average loans (billions) (B)
  $ 62.8     $ 62.2     $ 62.5     $ 62.7     $ 61.2  
                                         
Net interest income divided by average loans (C)
    8.1 %     7.7 %     8.0 %     7.5 %     7.7 %
Net interest yield on Card Member loans (D)
    9.4 %     9.1 %     9.5 %     9.1 %     9.3 %
 
(A)  Adjusted net interest income, a non-GAAP measure, represents net interest income allocated to the Company's Card Member loan portfolio excluding the impact of interest expense and interest income not attributable to the Company's Card Member loan portfolio. The Company believes adjusted net interest income is useful to investors because it is a component of net interest yield on Card Member loans.

(B)  Adjusted average loans, a non-GAAP measure, represents average Card Member loans excluding the impact of deferred card fees, net of deferred direct acquisition costs of Card Member loans, and other. The Company believes adjusted average loans is useful to investors because it is a component of net interest yield on Card Member loans.

(C)  This calculation includes elements of total interest income and total interest expense that are not attributable to the Card Member loan portfolio, and thus is not representative of net interest yield on Card Member loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to Card Member loans, and interest expense attributable to other activities, including Card Member receivables.

(D)  Net interest yield on Card Member loans, a non-GAAP measure, is computed by dividing adjusted net interest income by adjusted average loans, computed on an annualized basis.  The calculation of net interest yield on Card Member loans includes interest that is deemed uncollectible. For all presentations of net interest yield on Card Member loans, reserves and net write-offs related to uncollectible interest are recorded through provisions for losses - Card Member loans; therefore, such reserves and net write-offs are not included in the net interest yield calculation. The Company believes net interest yield on Card Member loans is useful to investors because it provides a measure of profitability of the Company's Card Member loan portfolio.

 
-30-

 
 
(Preliminary)
 
U. S. Card Services and International Card Services
Net Interest Yield on Card Member Loans
Appendix IV

(Millions)

   
Quarters Ended
 
   
September 30,
   
June 30,
   
March 31,
   
December 31,
   
September 30,
 
   
2013
   
2013
   
2013
   
2012
   
2012
 
USCS:
                             
Net interest income
  $ 1,236     $ 1,176     $ 1,204     $ 1,167     $ 1,168  
                                         
Exclude:
                                       
Interest expense not attributable to the Company's Card Member loan portfolio
  $ 45     $ 47     $ 48     $ 51     $ 51  
                                         
Interest income not attributable to the Company's Card Member loan portfolio
  $ (3 )   $ (2 )   $ (2 )   $ (2 )   $ (3 )
                                         
Adjusted net interest income (A)
  $ 1,278     $ 1,221     $ 1,250     $ 1,216     $ 1,216  
                                         
Average loans (billions)
  $ 54.7     $ 54.0     $ 54.0     $ 53.9     $ 52.8  
                                         
Exclude:
                                       
Unamortized deferred card fees, net of direct acquisition costs of Card Member loans (billions)
  $ -     $ -     $ -     $ -     $ -  
                                         
Adjusted average loans (billions) (B)
  $ 54.7     $ 54.0     $ 54.0     $ 53.9     $ 52.8  
                                         
Net interest income divided by average loans (C)
    9.0 %     8.7 %     9.0 %     8.6 %     8.8 %
Net interest yield on Card Member loans (D)
    9.3 %     9.1 %     9.4 %     9.0 %     9.2 %
                                         
ICS:
                                       
Net interest income
  $ 195     $ 169     $ 193     $ 187     $ 187  
                                         
Exclude:
                                       
Interest expense not attributable to the Company's Card Member loan portfolio
  $ 23     $ 26     $ 23     $ 27     $ 26  
                                         
Interest income not attributable to the Company's Card Member loan portfolio
  $ (6 )   $ (5 )   $ (7 )   $ (3 )   $ (7 )
                                         
Adjusted net interest income (A)
  $ 212     $ 190     $ 209     $ 211     $ 206  
                                         
Average loans (billions)
  $ 8.3     $ 8.5     $ 8.8     $ 8.9     $ 8.6  
                                         
Exclude:
                                       
Unamortized deferred card fees, net of direct acquisition costs of Card Member loans, and other (billions)
  $ (0.2 )   $ (0.2 )   $ (0.3 )   $ (0.2 )   $ (0.2 )
                                         
Adjusted average loans (billions) (B)
  $ 8.1     $ 8.3     $ 8.5     $ 8.7     $ 8.4  
                                         
Net interest income divided by average loans (C)
    9.3 %     8.0 %     8.9 %     8.3 %     8.7 %
Net interest yield on Card Member loans (D)
    10.4 %     9.2 %     10.0 %     9.6 %     9.8 %
 
(A) Adjusted net interest income, a non-GAAP measure, represents net interest income allocated to the Company's Card Member loan portfolio excluding the impact of interest expense and interest income not attributable to the Company's Card Member loan portfolio. The Company believes adjusted net interest income is useful to investors because it is a component of net interest yield on Card Member loans.

(B)  Adjusted average loans, a non-GAAP measure, represents average Card Member loans excluding the impact of deferred card fees, net of deferred direct acquisition costs of Card Member loans, and other. The Company believes adjusted average loans is useful to investors because it is a component of net interest yield on Card Member loans.

(C)  This calculation includes elements of total interest income and total interest expense that are not attributable to the Card Member loan portfolio, and thus is not representative of net interest yield on Card Member loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to Card Member loans, and interest expense attributable to other activities, including Card Member receivables.

(D)  Net interest yield on Card Member loans, a non-GAAP measure, is computed by dividing adjusted net interest income by adjusted average loans, computed on an annualized basis.  The calculation of net interest yield on Card Member loans includes interest that is deemed uncollectible. For all presentations of net interest yield on Card Member loans, reserves and net write-offs related to uncollectible interest are recorded through provisions for losses - Card Member loans; therefore, such reserves and net write-offs are not included in the net interest yield calculation. The Company believes net interest yield on Card Member loans is useful to investors because it provides a measure of profitability of the Company's Card Member loan portfolio.

 
 -31-