SERVICESOURCE INTERNATIONAL, INC. - FORM 8-K - EX-99.1 - PRESS RELEASE - August 1, 2013

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ServiceSource Reports Second Quarter 2013 Financial Results

SAN FRANCISCO, August 1st, 2013 - ServiceSource® (Nasdaq: SREV), the global leader in recurring revenue management, today announced its financial results for the second quarter ended June 30, 2013.

  • Total subscription bookings up nearly 40% quarter-over-quarter

  • Revenue: $67.7 million

  • Adjusted EBITDA: $4.4 million

  • Record amount of cash and short term investments: $132 million

  • Four new Renew OnDemand subscription deals signed

"The outperformance of our cloud offering, Renew OnDemand, combined with our managed services, drove strong performance for ServiceSource this quarter," said Mike Smerklo, ServiceSource's Chairman and Chief Executive Officer. "As our results demonstrate, ServiceSource has gained momentum in the first half of the year." 

"We're proud to announce that Dell is live on Renew OnDemand as part of a global implementation," added Mr. Smerklo,  "Dell is building solutions and partnering with leading companies to leverage the cloud and big data as part of their strategy to get closer to their customers."

Revenue for the second quarter of fiscal 2013 was $67.7 million, a 13% increase over the $59.7 million delivered in the same period of 2012.

Adjusted EBITDA in the quarter was $4.4 million, compared with $4.5 million for the same period last year.

GAAP net loss in the quarter was $4.9 million, or $0.06 per share, compared with a net loss of $36.8 million, or $0.50 per share for the same period last year. GAAP net loss for 2012 reflects a $33.1 million one-time, non-cash charge related to a valuation allowance applied to our deferred tax assets.

Non-GAAP net income in the quarter was $1.5 million, or $0.02 per diluted share, compared with a net income of approximately $1.5 million, or $0.02 per diluted share for the same period last year.

A reconciliation of GAAP to non-GAAP financial measures has been provided in the financial statement tables included in this press release.

Quarterly Conference Call

ServiceSource will discuss its quarterly results and provide third quarter financial guidance today via teleconference at 1:30 p.m. Pacific Time.  To access the call within the U.S., please dial (877) 293-5486, or outside the U.S. (914) 495-8592, at least five minutes prior to the start time. A live webcast of the call will also be available at http://ir.servicesource.com/events.cfm under the Events & Presentations menu. A replay of the webcast will also be available on the Company's website at http://ir.servicesource.com.

About ServiceSource International, Inc.

ServiceSource International, Inc. (NASDAQ: SREV) is the global leader in recurring revenue management. Renew OnDemand™, the only cloud application built specifically to grow recurring revenue, automates a highly valuable but typically manual business process. By leveraging big data to give companies a complete view of their customers, Renew OnDemand and our proven services drive higher subscription, maintenance, and support revenue, improved customer retention, and increased business predictability.

With over a decade of experience focused exclusively on growing recurring revenue, ServiceSource's products and services are based on proven best practices and global benchmarks. Headquartered in San Francisco, ServiceSource® manages over $9 billion in recurring revenue for the world's largest and most respected technology companies. ServiceSource renews a customer contract every 47 seconds through engagements in more than 150 countries and 40 languages. For more information, please go to www.servicesource.com.

Forward-Looking Statements

This press release contains forward-looking statements, including statements regarding our momentum and the benefits of ServiceSource offerings, including our managed services and our Renew OnDemand Cloud platform and application. These forward-looking statements are based on our current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from those expressed or implied in our forward-looking statements. Those risks and uncertainties include, without limitation, fluctuations in our quarterly results of operations; the risk of material defects or errors in the our software offerings or their failure to meet customer expectations; migrating customers to Renew OnDemand and the ability to integrate Renew OnDemand with other third-party applications used by our customers; our ability to grow the market for service revenue management; our ability to protect our intellectual property rights; the risk of claims that our offerings infringe the intellectual property rights of others; changes in market conditions that impact our ability to sell the Renew OnDemand solution and/or generate service revenue on our customers' behalf; errors in estimates as to the renewal rate improvements and/or service revenue we can generate for our customers; the possibility that our estimates of service revenue opportunity under management and other metrics may prove inaccurate; demand for our offering that falls short of expectations; our ability to keep customer data and other confidential information secure; our ability to adapt our solution to changes in the market or new competition; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which can be obtained online at the Commission's website at http://www.sec.gov. All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.

 

ServiceSource International, Inc.
Condensed Consolidated Statements of Operations
(In thousands, except per share amounts)
(Unaudited)
               
  Three Months Ended   Six Months Ended
  June 30,   June 30,
  2013   2012   2013   2012
               
Net revenue $ 67,697    $ 59,694    $ 128,818    $ 117,268 
Cost of revenue (1) 38,620    33,882    77,118    66,458 
Gross profit 29,077    25,812    51,700    50,810 
Operating expenses              
     Sales and marketing (1) 15,367    14,169    30,175    27,646 
     Research and development (1) 6,794    4,298    13,042    8,879 
     General and administrative (1) 10,783    10,564    22,004    20,639 
Total operating expenses 32,944    29,031    65,221    57,164 
Loss from operations (3,867)   (3,219)   (13,521)   (6,354)
Other expense, net (295)   (333)   (403)   (424)
Loss before income taxes (4,162)   (3,552)   (13,924)   (6,778)
Income tax provision 744    33,217    1,437    31,267 
Net loss $ (4,906)   $ (36,769)   $ (15,361)   $ (38,045)
               
Net loss per common share:              
     Basic (0.06)   $ (0.50)   (0.20)   $ (0.52)
     Diluted $ (0.06)   $ (0.50)   $ (0.20)   $ (0.52)
               
Weighted-average shares used in computing net               
loss per common share:              
     Basic 77,275    74,172    76,447    73,654 
     Diluted 77,275    74,172    76,447    73,654 
               
(1) Includes stock-based compensation expense as follows:
  Three Months Ended   Six Months Ended
  June 30,   June 30,
  2013   2012   2013   2012
Cost of revenue $ 688    $ 715    $ 1,420    $ 1,287 
Sales and marketing 2,449    1,982    4,982    3,656 
Research and development 519    530    1,005    893 
General and administrative 1,767    2,133    3,936    3,771 
Total stock-based compensation $ 5,423    $ 5,360    $ 11,343    $ 9,607 

 

ServiceSource International, Inc.
Condensed Consolidated Balance Sheets
(In thousands)
(Unaudited)
           
          June 30,       December 31,
      2013   2012
Assets          
Current assets:          
     Cash and cash equivalents     $ 77,403    $ 76,568 
     Short-term investments     54,649    32,874 
     Accounts receivable, net     60,894    65,238 
     Deferred income taxes     177    389 
     Prepaid expenses and other     6,661    5,178 
Total current assets     199,784    180,247 
Property and equipment, net     30,275    34,513 
Deferred income taxes, net of current portion     1,986    2,321 
Other assets, net     794    1,057 
Goodwill     6,334    6,334 
Total assets     $ 239,173    $ 224,472 
           
Liabilities and Stockholders' Equity          
Current liabilities:          
     Accounts payable     2,505    $ 3,293 
     Accrued taxes     1,801    1,056 
     Accrued compensation and benefits     18,873    15,738 
     Other accrued liabilities     13,640    10,403 
     Current portion of capital lease obligations     328    326 
Total current liabilities     37,147    30,816 
Long-term liabilities     5,305    6,729 
Total liabilities     42,452    37,545 
Stockholders' equity:          
     Common stock     8    8 
     Treasury stock     (441)   (441)
     Additional paid-in capital     235,714    210,650 
     Accumulated deficit     (38,759)   (23,398)
     Accumulated other comprehensive income     199    108 
Total stockholders' equity     196,721    186,927 
Total liabilities and stockholders' equity     $ 239,173    $ 224,472 

 

ServiceSource International, Inc.
Condensed Consolidated Statements of Cash Flows
(In thousands)
(Unaudited)
    Six Months Ended
    June 30,
    2013   2012
Cash flows from operating activities        
Net loss   $ (15,361)   $ (38,045)
     Adjustments to reconcile net loss to net cash        
               provided by operating activities:        
          Depreciation and amortization   6,028    4,576 
          Provision for doubtful accounts   (149)   -  
          Amortization of deferred financing costs   24    123 
          Accretion on premium on short-term investments   347    445 
          Deferred income taxes   545    32,220 
          Stock-based compensation   11,343    9,607 
          Income tax charge from stock-based compensation   264    362 
     Changes in operating assets and liabilities:        
          Accounts receivable   4,189    2,586 
          Prepaid expenses and other   (1,204)   (811)
          Accounts payable   (558)   (877)
          Accrued taxes   752    298 
          Accrued compensation and benefits   3,291    (4,820)
          Other accrued liabilities   2,156    4,145 
Net cash provided by operating activities   11,667    9,809 
         
Cash flows used in investing activities        
Acquisition of property and equipment   (2,224)   (11,244)
Purchases of short-term investments   (26,647)   (24,186)
Sales of short-term investments   3,154    6,210 
Maturities of short-term investments   1,250    11,820 
Net cash used in investing activities   (24,467)   (17,400)
         
Cash flows from financing activities        
Repayments of capital leases   (161)   (155)
Proceeds from common stock issuances   13,612    7,818 
Income tax charge from stock-based compensation   (264)   (362)
Net cash provided by financing activities   13,187    7,301 
         
Net increase (decrease) in cash and cash equivalents   387    (290)
Effect of exchange rate changes on cash and cash equivalents   448    (107)
Cash and cash equivalents at beginning of period   76,568    65,983 
Cash and cash equivalents at end of period   $ 77,403    $ 65,586 

 

Use of Non-GAAP Financial Measures

To supplement its financial statements presented in accordance with generally accepted accounting principles, or GAAP, ServiceSource also provides investors with non-GAAP gross profit, net income, net income per share and Adjusted EBITDA. A reconciliation of these non-GAAP financial measures to the closest GAAP financial measure is presented in the financial tables below under the heading, "GAAP to Non-GAAP Reconciliation."

ServiceSource believes that the non-GAAP financial information provided in this release can assist investors in understanding and assessing its on-going core operations and prospects for the future and provides an additional tool for investors to use in comparing ServiceSource's financial results with other companies in the industry, many of which present similar non-GAAP financial measures to investors.

Non-GAAP gross profit consists of gross profit plus stock based compensation and amortization of internally-developed software.

Non-GAAP net income consists of net income (loss) plus stock-based compensation, amortization of internally-developed software and applying an income tax rate of 40% reflecting our estimated tax expense on our core operations. Stock-based compensation expense is expected to vary depending on the number of new grants issued, changes in the company's stock price, stock market volatility, expected option lives and risk-free rates of return, all of which are difficult to estimate.

EBITDA consists of net income (loss) plus depreciation and amortization, interest expense, other expenses, net, and income tax expense. Adjusted EBITDA consists of EBITDA plus non-cash, stock-based compensation expense. ServiceSource uses Adjusted EBITDA as a measure of operating performance because it assists the company in comparing performance on a consistent basis, as it removes from the operating results the impact of the company's capital structure.

These non-GAAP measures should not be considered a substitute for, or superior to, financial measures calculated in accordance with generally accepted accounting principles in the United States.

 

ServiceSource International, Inc.
Reconciliation of Net Loss to Adjusted EBITDA
(In thousands)
(Unaudited)
                 
    Three Months Ended   Six Months Ended
    June 30,   June 30,
    2013   2012   2013   2012
         
Net loss   $ (4,906)   $ (36,769)   $ (15,361)   $ (38,045)
Income tax provision    744    33,217    1,437    31,267 
Other expense, net   295    333    403    424 
Depreciation   2,814    2,309    6,020    4,577 
EBITDA   (1,053)   (910)   (7,501)   (1,777)
Stock-based compensation   5,423    5,360    11,343    9,607 
Adjusted EBITDA   $ 4,370    $ 4,450    $ 3,842    $ 7,830 

 

 

 

 

ServiceSource International, Inc.
GAAP To Non-GAAP Reconciliation
(Dollars in thousands, except per share amounts)
(unaudited)
                       
        Three Months Ended   Six Months Ended
        June 30,   June 30,
        2013   2012   2013   2012
Gross Profit                
     GAAP gross profit   $ 29,077    $ 25,812    $ 51,700    $ 50,810 
     Non-GAAP adjustments:                
          Stock-based compensation       (A) 688    715    1,420    1,287 
          Amortization of internally-developed software       (B) 838    318    1,658    458 
     Non-GAAP gross profit         $ 30,603    $ 26,845    $ 54,778    $ 52,555 
                       
Gross Profit %                
     GAAP gross profit   43%   43%   40%   43%
     Non-GAAP adjustments:                
          Stock-based compensation       (A) 1%   1%   1%   1%
          Amortization of internally-developed software       (B) 1%   1%   1%   1%
     Non-GAAP gross profit         45%   45%   43%   45%
Certain totals do not add due to rounding                      
Operating Expenses                
GAAP operating expenses         $ 32,944    $ 29,031    $ 65,221    $ 57,164 
Stock-based compensation (A) (4,735)   (4,645)   (9,923)   (8,320)
Amortization of internally-developed software (B) (432)   (317)   (883)   (812)
Non-GAAP operating expenses         $ 27,777    $ 24,069    $ 54,415    $ 48,032 
                       
Net Income (Loss)                
     GAAP net loss         $ (4,906)   $ (36,769)   $ (15,361)   $ (38,045)
     Non-GAAP adjustments:                
          Stock-based compensation       (A) 5,423    5,360    11,343    9,607 
          Amortization of internally-developed software       (B) 1,270    635    2,541    1,270 
          One-time income tax items       (C) -     33,072    -     33,072 
          Income tax effect on non-GAAP adjustments and                       
          impact of normalizing the effective income tax rate       (D) (268)   (832)   1,453    (3,445)
Non-GAAP net income (loss)         $ 1,519    $ 1,466    $ (24)   $ 2,459 
                       
Diluted Net Income (Loss) Per Share                
     GAAP net loss per share          $ (0.06)   $ (0.50)   $ (0.20)   $ (0.52)
     Non-GAAP adjustments:                
          Stock-based compensation       (A) 0.07    0.07    0.15    0.13 
          Amortization of internally-developed software       (B) 0.02    0.01    0.03    0.02 
          One-time income tax items       (C) -     0.45        0.45 
          Income tax effect on non-GAAP adjustments as                      
          well as the impact of normalizing the effective                      
          income tax rate       (D) 0.00    (0.01)   0.02    (0.05)
     Non-GAAP diluted net income (loss) per share          $ 0.02    $ 0.02    $ 0.00    $ 0.03 
Certain totals do not add due to rounding                      
Shares used in calculating diluted net income (loss)                      
per share on a non-GAAP basis         81,855    74,172    76,447    73,654 

 

Footnotes to GAAP to Non-GAAP Reconciliation

(A)

Stock-based compensation. Included in our GAAP presentation of cost of revenue and operating expenses, stock-based compensation consists of expenses for stock options and awards and purchase rights under our stock purchase plan. We exclude stock-based compensation expense from our non-GAAP measures because some investors may view it as not reflective of our core operating performance as it is a non-cash expense.

(B)

Amortization of internally-developed software. Included in our GAAP presentation of cost of revenue and operating expenses, amortization of internally-developed software reflects non-cash expense for certain software purchases and software developed or obtained for internal use. We exclude these expenses from our non-GAAP measures because we believe they are not indicative of our core operating performance.

(C)

One-time tax items. During the second quarter of 2012, we recorded a $33.1 million non-cash charge against a substantial portion of our deferred tax assets, much of which was recorded in connection with electing to be treated as a corporation, because the recoverability of these items for financial reporting purposes is uncertain. We have excluded these items from our non-GAAP measures because they are non-recurring and unique, they are non-cash in nature and are not indicative of our core operating performance.

(D)

Income tax effect on non-GAAP adjustments as well as the impact of normalizing the effective income tax rate and calculating non-GAAP net income per share using a fully-diluted share count. This adjusts (i) the provision for income taxes to reflect the effect of the non-GAAP items A, B and C noted above on our non-GAAP net income (loss); (ii) the income tax rate to a normalized effective tax rate of 40%; and (iii) non-GAAP earnings per share based on a fully-diluted share count.

 

 

 

ServiceSource International, Inc.
Revenue by Segment
(In thousands)
(unaudited)
                 
    Three Months Ended June 30,
    2013   2012
        % of       % of
    $   Revenue   $   Revenue
                 
NALA   $ 42,482    63%    $ 36,961    62% 
EMEA   18,238    27%    15,518    26% 
APJ   6,977    10%    7,215    12% 
    $ 67,697    100%    $ 59,694    100% 
                 
    Six Months Ended June 30,
    2013   2012
        % of       % of
    $   Revenue   $   Revenue
                 
NALA   $ 80,289    62%    $ 73,073    62% 
EMEA   35,758    28%    31,266    27% 
APJ   12,771    10%    12,929    11% 
    $ 128,818    100%    $ 117,268    100% 

 

 

Investor Relations Contact for ServiceSource:

Anne Bawden
ServiceSource International, Inc.
(415) 901-4182
 abawden@servicesource.com

 

 

 

SERVICESOURCE INTERNATIONAL, INC. Reports