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8-K - FORM 8-K - BROADVIEW NETWORKS HOLDINGS INCd328573d8k.htm
Year Ended December 31, 2011
Company Presentation
©
2012
Broadview
Networks
Holdings,
Inc.
-
-
Confidential
and
Proprietary
Exhibit 99.1


Safe Harbor Statement
1
This presentation may contain forward-looking statements, including statements regarding,
among other items, the Company’s expected financial position, business, risk factors and
financing plans. These statements may be identified by the use of forward-looking terminology
such as “believes,” “expects,” “may,” “will,” “should,” “estimates,” or “anticipates” or the
negative thereof or other variations thereon or comparable terminology, or by discussions of
strategy that involve risks and uncertainties. These forward-looking statements are subject to a
number of uncertainties and risks, many of which are outside of Broadview’s control that could
cause actual results to differ materially from such statements. Some of these risks can be found
in Broadview's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other reports
filed with the Securities and Exchange Commission.
 
Adjusted EBITDA, Free Cash Flow and other financial measures as presented herein are not
necessarily comparable with those of other companies. Adjusted EBITDA as presented herein
represents net loss before depreciation and amortization, interest income and expense, other
income, provision for income taxes, share-based compensation, severance and related
separation costs, costs associated with initial public offering, costs associated with early lease
terminations and professional fees related to strategic initiatives. Adjusted EBITDA is not a
measure of financial performance under GAAP. Adjusted EBITDA is a non-GAAP financial
measure used by our management, together with financial measures prepared in accordance with
GAAP such as net loss, income from operations and revenues, to assess our historical and
prospective operating performance. 
Readers are cautioned not to place undue reliance on these forward-looking statements, which
speak only as of the date they are made.  The Company undertakes no obligation to publicly
update or revise any forward-looking statements, whether as of a result of new information, future
events or otherwise.
©
2012
Broadview
Networks
Holdings,
Inc.
-
-
Confidential
and
Proprietary


©
2012
Broadview
Networks
Holdings,
Inc.
-
-
Confidential
and
Proprietary
Highlights
Leading Provider of Next-Generation Communications Solutions
T-1 and Cloud based products represented 78% of new retail sales in 4Q 2011
Cloud communications represented 13% of retail revenue and 30% of new sales in 4Q 2011
State-of-the-Art Network Infrastructure
Advanced, IP / MPLS network and over 3 years of experience deploying Ethernet-over-Copper
3,000 fiber route miles, 3 data centers, 260 colocations
Large & Diversified Customer Base
Approximately 38K SMB customers with a significant opportunity to sell into the base
86% of retail revenue is from customers with greater than $500 MRR
Target market represents the largest concentration of communications spending in the U.S.
Strong and Improving Key Operating Metrics
Steadily increasing revenue per customer
Churn rates are at pre-recession levels and falling
Recurring FCF and Increasing Profitability Margins
Over 75% of revenue under contract
400 basis point improvement in adjusted EBITDA margin in past 3 years
Experienced Management
Senior management has on average 24 years of industry expertise
2


©
2012
Broadview
Networks
Holdings,
Inc.
-
-
Confidential
and
Proprietary
Company Overview
3


©
2012
Broadview
Networks
Holdings,
Inc.
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Confidential
and
Proprietary
Regional Focus With National Coverage
Strong local presence with strategic regional sales offices
Significant addressable market for telecommunications and data services in our Northeast footprint,
before cloud opportunity
Strong, existing customer relationships
Able to increase revenue per customer through up-selling new cloud-based products and services to
new and existing customers
Requires less local presence allowing nationwide expansion without significant capital investment
Quality of service supported through MPLS network
Ability
to
address
out-of-region
multi-location
customers
through
OfficeSuite™
and
other
cloud-based
services
Cloud Services Available Nationwide
Dense Northeast & Mid-Atlantic Footprint
Regional Player with Cloud Services to Address Customers Nationwide
4
Boston
Washington, D.C.
New York
Philadelphia
Cloud-based services and MPLS network allow us to extend our reach
Large, Untapped Opportunity


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2012
Broadview
Networks
Holdings,
Inc.
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Confidential
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Proprietary
Broadview At A Glance
Customers & Market
Total Business Customers
38K
Average Revenue per Customer
$674
Network
Retail Access Line Equivalents
616K
Retail T-1 Circuits
25K
Colocation Sites
~260
Ethernet-over-Copper Equipped Colos (EoC)
38%
Fiber Route Miles
~3,000
Employees as of 12/31/11
Total Employees
900
Quota-Bearing Sales Reps (all Channels)
160
Agent Channel Partners
~300
Company Stats
Commendation for
High Quality
Service from the
State of New York
Superior Customer Service & Quality
Stevie Award for
Innovation in Customer
Service at the 2011
American Business
Awards
Recognized by Crain’s
as the 54
Largest
Private Company in
the New York area
5
th


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2012
Broadview
Networks
Holdings,
Inc.
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Successful Integration Track Record
6
2005
Allow Broadview
to control the
developmental
roadmap to key
technology
Enhance scale,
diversify product
portfolio, expand
fiber network
Create merger of
equals with a new,
T-based strategy,
scale and
operational
efficiencies
2008
2007
2006
2009
Improve product
offerings and
strengthen and increase
market footprint
Strengthen presence in
existing market, expand
next-gen product
portfolio


©
2012
Broadview
Networks
Holdings,
Inc.
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-
Confidential
and
Proprietary
Broadview’s Business Evolution
Retail Revenue Mix
Network Mix
(3)
Traditional
Voice
Attached
to T-1 18%
Circa 2006
Today
(1) (2)
EoC 8%
79%
Standard
T-1 &
IP-based
53%
Traditional
Voice / Data
not attached
to T-1 21%
(1) For the quarter ended December 31, 2011.
(2) Voice includes allocated portion of  integrated access
(3) Retail access line equivalents.
7
Voice, 88%


©
2012
Broadview
Networks
Holdings,
Inc.
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Confidential
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(1) Broadview standalone 2006.
(2) Broadview December 2011 Billing Database.
Beginning in 2005, the Company shifted its go-to-market strategy to focus on T-1,
cloud-
and IP-based products and services
86% of Broadview’s retail revenue is generated by customers spending more than
$500 monthly versus 59% in 2006
Growing Revenues From Larger Customers
Present
(2)
Retail Revenue By Customer Size
2006
(1)
59%
86%
8
$0 -
$500, 14%
$500 -
$1,000, 17%
$1,000 -
$5,000,
37%
$5,000 -
$10,000,
11%
$10,000 -
$25,000,
11%
> $25,000, 9%
$0 -
$500, 41%
$500 -
$1,000, 18%
$1,000 -
$5,000,
28%
$5,000 -
$10,000,
6%
$10,000 -
$25,000,
4%
> $25,000, 2%


©
2012
Broadview
Networks
Holdings,
Inc.
-
-
Confidential
and
Proprietary
Diversified Product & Customer Base
Approximately 38K SMB customers
Diverse customer base and low revenue concentration risk
Retail Revenue by Product Type –
Q4 2011
(1)
(1)
Percent based on Retail Voice & Data revenue.
Focused on Serving Customers with High Capacity, IP-based Products
Revenue by Segment –
Q4 2011
74%
74% of Retail Revenue Associated with T-1, cloud-
and IP-based Accounts
9
All Other
Traditional
Products, 26%
Traditional
Voice
Attached to a
T-1, 15%
T-1 Based
Products /
Managed
Services, 46%
Cloud
-based
Products, 13%
Retail Voice &
Data, 87%
Wholesale, 6%
Carrier, 5%
Other, 2%


©
2012
Broadview
Networks
Holdings,
Inc.
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-
Confidential
and
Proprietary
Steady Growth In Revenue Per Customer
Today, T-1, IP-based and cloud-based products
make up over three-fourths of new sales
This has resulted in higher average MRRs
Overall revenue loss is below 2%
(1)
86% of current customer base is over
$500 in MRR with significantly lower
revenue loss characteristics
Average Revenue per Business Customer (Retail)
Focus on Next-Gen Products and Services
New Retail Sales (Q4 2011)
Cloud-based
services
~30%
Q4 2011 Revenue Loss By Account Size
(1) Broadview’s calculation of revenue loss is a comprehensive metric and may not be comparable to
revenue
loss
or
churn
metrics
reported
by
other
companies
in
the
industry.
Account Size
10
Total Revenue Loss: 1.74%
$504
$526
$542
$553
$570
$598
$606
$610
$626
$642
$656
$674
$300
$400
$500
$600
$700
Mar
'09
Jun
'09
Sep
'09
Dec
'09
Mar
'10
Jun
'10
Sep
'10
Dec
'10
Mar
'11
Jun
'11
Sept
'11
Dec
'11
T-1 & IP-
Based
Products, 78%
Traditional
Voice & Data
Products, 22%
2.84%
1.94%
1.55%
1.14%
1.23%
0.37%
0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
3.00%
$0 -
$500
$500 -
$1,000
$1,000 -
$5,000
$5,000 -
$10,000
$10,000 -
$25,000
> $25,000


©
2012
Broadview
Networks
Holdings,
Inc.
-
-
Confidential
and
Proprietary
Focused Sales Strategy
Direct sales: 65% of new sales
Dedicated teams focused on new customer acquisition,
upselling, renewals and customer retention
Sales to new customers average >$900 MRR
Sales to existing customers represents 40% of new
sales
Approximately 300 agents
Primary go-to-market for cloud-based services
nationwide
Awarded “Top 50 Channel Program”
by PHONE+
Magazine’s Indirect Sales Channel Partners
Sells our core products and services including MPLS,
POTS, T’s, data colocation to other carriers throughout
our footprint
Distribution Partners and Web Marketing
Total
LTM
New
Sales
by
Channel
(1)
Targeting Mid-sized SMB, Single and Multi-location Companies
(1)
Last Twelve Months (LTM) as of December 31, 2011.
160 Quota-bearing sales reps across all channels
11
Wholesale,
12%
Agent, 23%
Direct, 65%
Agent sales: 23% of new sales
Wholesale sales: 12% of new sales
2012 Channel Expansion


Leveraging Our Customer Base
Increasing Walletshare Through New Cloud-based Products and Services
Technology Enabling Us to Target Additional Customer Spend
Approximately 38K existing
business customers
A trusted provider of mission
critical network services (voice
and data)
Over 5 years experience
providing cloud-based
solutions with OfficeSuite™
New cloud-based technologies
allowing us to address greater
walletshare of IT spend
Source: Computer Economics, IT Spending and Staffing Benchmarks 2010/2011.
Business IT Spend Breakdown
53%
12
Computers,
Servers, Storage &
Peripherals
18%
Application
Software, Security
& Business
Continuity
20%
Carriers & Network
Infrastructure
11%
Utilities, Power, IT
Floorspace & Other
4%
Personnel
47%
©
2012
Broadview
Networks
Holdings,
Inc.
-
-
Confidential
and
Proprietary


Cloud-based Products Overview
OfficeSuite™
Cloud-based Communication System
Full featured cloud-based VoIP communications
systems
IP “Quadruple”
play
-
voice, data, managed services
and hardware
Enterprise grade quality and features
Broadview owns underlying intellectual property
One of the largest hosted VoIP providers in the U.S.
communications industry
Hosted E-mail Including Enterprise And
Microsoft Exchange
Blended solutions for cost-efficiency without
sacrificing quality
Hosted Microsoft SharePoint
A collaboration tool that creates a secure intranet
site to improve productivity
Hosted
Office
Anywhere
Virtual
Desktop
Seamlessly access and store Microsoft Office and
business application data
Hosted Business Applications
Support for all your business applications in a
secure SAS 70 Type II certified data center
Complete Backup And Recovery
A network-based solution that allows you to
quickly restore files on-demand
Virtualized And Dedicated Servers
Secure, redundant and scalable server options
with a 99.99% SLA guaranteed uptime
Cloud Computing Product Suite
TOP 10 SERVICE PROVIDER
2009  |  2010 | 2011
13
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2012
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Networks
Holdings,
Inc.
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Awards & Recognition


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2012
Broadview
Networks
Holdings,
Inc.
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-
Confidential
and
Proprietary
Capitalizing On Market Growth In Cloud-based Services
Broadview is Well-Positioned to Capture Meaningful Market Share Having Been in
the Cloud Services Market for 5 Years
U.S. Cloud Services Market
Annual Revenue $ Billions
Source: IDC. Worldwide and Regional Public  IT Cloud Services; June 2010.
Cloud Communications and Other Cloud-based Revenue
Broadview Results to Date
Industry Opportunity
14
Annual Revenue $ Millions
$15
$20
$25
$30
$35
$40
2009
2010
2011
$0
$5
$10
$15
$20
$25
$30
2010
2012
2014


©
2012
Broadview
Networks
Holdings,
Inc.
-
-
Confidential
and
Proprietary
Financial Overview
15


©
2012
Broadview
Networks
Holdings,
Inc.
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Revenue Drivers
Improving Trends
Traditional Voice Decline Slowing
Increasing Revenue per
Business Customer
Growth From Cloud
Total Revenue (4Q11)
Approaching Inflection Point
Larger product set
Increased geographic sales reach
Continued MRR moving up-market
Increasing install and up-selling of
cloud-based products
Increased utilization of web
marketing efforts
16
3Q’11 and 4Q’11 revenue trajectory directionally influenced by 3Q Verizon work stoppage and Hurricane Irene
effects. However, management believes that no additional charges or financial reserves were required as a result of
these influences


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2012
Broadview
Networks
Holdings,
Inc.
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Confidential
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Improved Revenue Composition –
Stable EBITDA
Historical Adjusted EBITDA & Margins
(1)
Historical Revenue
$496.9
$456.5
$407.7
2008
2011
Adj. EBITDA
(1)
:
Adj. EBITDA Margin:
4Q Revenue loss:
$71.0M
14.3%
2.42%
$69.0M
18.3%
1.74%
Enhanced Value of Customer Base
Revenue:
$496.9 M
$378.2M
Avg. customer life:
3+ yrs
4+ yrs
Shifting revenue composition to
higher value-added services
Higher margin services
Greater % of revenue shifting to larger
clients, resulting in reduced churn
Increasing Profitability Margins
(1)
Adjusted
EBITDA
as
presented
herein
represents
net
loss
before
depreciation
and
amortization,
interest
income
and
expense,
other
income,
provision
for
income
taxes,
share-based
compensation,
severance
and
related
separation
costs,
costs
associated
with
initial
public
offering,
costs
associated
with
early
lease
terminations
and
professional
fees
related
to
strategic initiatives.
$378.2
17
T1 & Cloud Account Revenue
Traditional Voice in T-1 Accounts
Other  Revenue
$252.5
$241.6
$233.9
$255.2
($Millions)
$241.7
$204.0
$166.1
$144.3
$0
$100
$200
$300
$400
$500
$600
2008
2009
2010
2011
$71.0
$77.2
$69.9
$69.0
14.3%
16.9%
17.1%
18.3%
12.0%
14.0%
16.0%
18.0%
20.0%
22.0%
$0
$15
$30
$45
$60
$75
$90
2008
2009
2010
2011


Recurring Free Cash Flow
Quarterly Update
(2) Free Cash Flow (“FCF”) defined as Adjusted EBITDA less Capital Expenditures.
Capital Expenditures
($Millions)
Revenue
(1)
Adjusted EBITDA
Free Cash Flow
(2)
$98.7
$98.4
Other Revenue
Traditional Voice in T-1 Accounts
$59.5
$59.1
$59.1
$95.5
$58.4
$93.4
18
$57.3
$90.8
T1 & Cloud Account Revenue
(1) Prior Periods Updated to Current Revenue Categories
©
2012
Broadview
Networks
Holdings,
Inc.
-
-
Confidential
and
Proprietary


©
2012
Broadview
Networks
Holdings,
Inc.
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Strong Operating Performance
Strong financial performance driven by focused customer and product strategy 
Increased revenue from more profitable, stickier T-1 & IP-based and cloud-based products
Consistent growth in adjusted EBITDA margin
EBITDA margins in-line with comparable public companies
Comparable
Companies
LTM
EBITDA
Margin
(1)(2)(3)
(1)
LTM represents Last Twelve Months as of 12/31/2011, XOHO LTM as of 3/31/2011, PAET LTM as of 9/30/11.
(2)
PAET LTM EBITDA margin pro forma for Cavalier and XETA.
(3)
Comparable
companies
reflect
public
company
comparables:
Cbeyond,
Inc.
(CBEY),
PAETEC
Holding
Corp.
(PAET)
and
XO
Holdings,
Inc.
(XOHO).
Consistent EBITDA and Above Average Margins Relative to Peer Group
Adjusted EBITDA Margin
19


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2012
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Networks
Holdings,
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Balance Sheet
20
Components of Debt
12/31/11
12/31/10
Revolving Credit Facility
$17.1
$17.1
Capital Lease Obligations (incl. Current Portion)
4.6
5.0
Senior Secured Notes (excl. Premium)
300.0
300.0
Total Debt (excl. Premium)
$321.7
$322.1
Premium on Senior Secured Notes
0.8
2.0
Total Debt (incl. Premium)
$322.6
$324.1
($ Millions)
12/31/11
12/31/10
Assets
Cash and Investments
$38.9
$41.7
Accounts Receivable
33.1
35.9
Other Current Assets
9.9
10.7
Total Current Assets
$81.9
$88.3
Property & Equipment, net
80.6
85.1
Goodwill
98.2
98.2
Intangible Assets, net
9.7
15.1
Other Assets
6.3
8.1
Total Assets
$276.7
$294.8
Liabilities & Stockholders' Deficiency
Current Liabilities
$53.1
$59.6
Current Portion of LTD
319.8
2.3
Total Current Liabilities
$372.9
$61.9
Long Term Debt
0.0
319.1
Capital Leases
2.7
2.7
Other Liabilities
10.8
9.0
Total Liabilities
$386.4
$392.7
Total Stockholders' Deficiency
(109.7)
(97.8)
Total Liabilities & Stockholders'
Deficiency
$276.7
$294.8


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2012
Broadview
Networks
Holdings,
Inc.
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Top Down Run Rate
$69M LTM Adjusted EBITDA less $30M LTM
Capex less $35M run rate interest = marginally cash flow positive
(pre transaction cost, settlements and other non-recurring)
CIT revolver $18M, including funded L/Cs outstanding
Facility matures in June 2012
Cash and Investments balance at 12/31/11: $38.9M
Cash coupon of $17M paid 3/1/12
Liquidity
21


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2012
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Networks
Holdings,
Inc.
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Confidential
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Highlights
Leading Provider of Next-Generation Communications Solutions
Large & Diversified Customer Base
Recurring FCF and Increasing Profitability Margins
State-of-the-Art Network Infrastructure
Strong and Improving Key Operating Metrics
Experienced Management
22


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2012
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Networks
Holdings,
Inc.
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Appendix
23


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2012
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Adjusted EBITDA Reconciliation
24
Three Months Ended
LTM Ended
Fiscal Year Ended December 31,
Sept 30,
Dec 31,
March 31,
June 30,
Sept 30,
Dec 31,
Dec 31,
2009
2010
2011
2010
2010
2011
2011
2011
2011
2011
(Unaudited)
(Unaudited)
(Unaudited)
(Unaudited)
(Unaudited)
(Unaudited)
(Unaudited)
Statement of Operations Data:
456,452
$       
407,704
$       
378,154
$       
100,423
$       
98,668
$         
98,419
$         
95,537
$         
93,444
$         
90,754
$         
378,154
$       
225,431
193,860
178,500
47,214
46,981
45,837
45,028
43,853
43,782
178,500
231,021
213,844
199,654
53,209
51,687
52,582
50,509
49,591
46,972
199,654
154,722
148,917
132,460
36,573
34,874
34,770
32,813
33,360
31,517
132,460
49,922
44,085
39,653
11,402
9,932
9,781
9,987
9,941
9,944
39,653
26,377
20,842
27,541
5,234
6,881
8,031
7,709
6,290
5,511
27,541
(39,197)
(38,379)
(38,302)
(9,397)
(9,620)
(9,717)
(9,616)
(9,625)
(9,344)
(38,302)
112
73
70
34
23
20
17
18
15
70
17
-
183
-
-
-
183
-
-
183
(12,691)
(17,464)
(10,508)
(4,129)
(2,716)
(1,666)
(1,707)
(3,317)
(3,818)
(10,508)
(1,179)
(1,288)
(1,347)
(521)
(237)
(372)
(319)
(382)
(274)
(1,347)
(13,870)
$        
(18,752)
$        
(11,855)
$        
(4,650)
$          
(2,953)
$          
(2,038)
$          
(2,026)
$          
(3,699)
$          
(4,092)
$          
(11,855)
$        
Other Financial Data:
76,316
$         
64,927
$         
67,377
$         
16,636
$         
16,813
$         
17,812
$         
17,879
$         
16,230
$         
15,455
$         
67,377
$         
77,202
69,913
69,039
17,055
17,317
18,006
17,812
17,316
15,904
69,039
16.9%
17.1%
18.3%
17.0%
17.6%
18.3%
18.6%
18.5%
17.5%
18.3%
(13,870)
$        
(18,752)
$        
(11,855)
$        
(4,650)
$          
(2,953)
$          
(2,038)
$          
(2,026)
$          
(3,699)
$          
(4,092)
$          
(11,855)
$        
39,197
38,379
38,302
9,397
9,620
9,717
9,616
9,625
9,344
38,302
(112)
(73)
(70)
(34)
(23)
(20)
(17)
(18)
(15)
(70)
1,179
1,288
1,347
521
237
372
319
382
274
1,347
49,922
44,085
39,653
11,402
9,932
9,781
9,987
9,941
9,944
39,653
76,316
64,927
67,377
16,636
16,813
17,812
17,879
16,230
15,455
67,377
-
3,669
-
-
-
-
-
-
-
-
552
1,121
295
419
422
152
83
31
29
295
101
137
595
-
82
42
33
100
420
595
-
-
955
-
-
-
-
955
-
955
233
59
-
-
-
-
-
-
-
-
-
-
(183)
-
-
-
(183)
-
-
(183)
77,202
69,913
69,039
17,055
17,317
18,006
17,812
17,316
15,904
69,039
(33,747)
(29,879)
(30,134)
(6,698)
(6,707)
(8,816)
(8,505)
(7,425)
(5,388)
(30,134)
43,455
$         
40,034
$         
38,905
$         
10,357
$         
10,610
$         
9,190
$           
9,307
$           
9,891
$           
10,516
$         
38,905
$         
costs associated with initial public offering, costs associated with early lease terminations and professional fees related to strategic initiatives.
Net loss..........................................................................................................................
Interest expense............................................................................................................
Adjusted EBITDA margin...............................................................................................
Revenues.......................................................................................................................
Cost of revenues (exclusive of depreciation and amortization).....................................
Selling, general and administrative................................................................................
Depreciation and amortization.......................................................................................
Gross profit.................................................................................................................
Adjusted EBITDA........................................................................................................
EBITDA.......................................................................................................................
Adjusted EBITDA (1).....................................................................................................
Other Income.................................................................................................................
Professional fees related to strategic initiatives (c).......................................................
Share-based compensation (e).....................................................................................
Depreciation and amortization.......................................................................................
Interest income..............................................................................................................
Provision for income taxes............................................................................................
Costs associated with initial public offering (a)..............................................................
Severance and related separation costs (b)..................................................................
Costs associated with early termination of lease (d).....................................................
Capital expenditures......................................................................................................
Free Cash Flow (2).....................................................................................................
(1) Adjusted EBITDA represents net loss before depreciation and amortization, interest income and expense, other income, provision for income taxes, share-based compensation, severence and related separation costs,
(2) Free Cash Flow defined as Adjusted EBITDA less capital expenditures.
(3) As adjusted data gives effect to this offering and the use of proceeds therefrom as if each had occurred on March 31, 2011.
(a) Represents one-time, non-recurring costs associated with initial public offering.
(b) Relate primarily to guaranteed severance payments and employee health benefits.
(c) Represents expenses that management believes are not reflective of our core operations.
(e) Represents non-cash expenses incurred as part of executive compensation.
(d) Represents expenses that management believes are not reflective of our core operations.
Loss before income taxes...........................................................................................
Income (loss) from operations....................................................................................
Other income (expense)................................................................................................
Provision for income taxes............................................................................................
EBITDA (1)....................................................................................................................
Net loss.......................................................................................................................
Interest expense............................................................................................................
Interest income..............................................................................................................