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8-K - HIGHER ONE HOLDINGS, INC 8-K 3-25-2012 - Higher One Holdings, Inc.form8k.htm

Higher One Holdings, Inc.
Barclays Capital Emerging Payments Forum
March 28, 2012
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Forward-looking statements
This presentation includes forward-looking statements, as defined by the Securities and Exchange Commission.  Management’s projections and expectations are subject to a number of risks and uncertainties that could cause actual performance to differ materially from those predicted or implied.  These statements speak only as of the date they are made, and the company does not intend to update or otherwise revise the forward-looking information to reflect actual results of operations, changes in financial condition, changes in estimates, expectations or assumptions, changes in general economic or industry conditions or other circumstances arising and/or existing since the preparation of this presentation or to reflect the occurrence of any unanticipated events.  The forward-looking statements in this presentation do not include the potential impact of any acquisitions or divestitures that may be announced and/or completed after the date hereof.  Information about the factors that could affect future performance can be found in our recent SEC filings, available on our website at http://ir.higherone.com/. This presentation includes certain metrics presented on a non-GAAP basis, including non-GAAP adjusted EBITDA, non-GAAP adjusted EBITDA margin, non-GAAP adjusted net income,©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners. non-GAAP adjusted diluted EPS, and non-GAAP Free Cash Flow.  We believe that these non-GAAP measures, which exclude amortization of intangibles, stock based compensation, and certain one-time or non-cash impacts to our results, all net of taxes, provide useful information regarding normalized trends relating to the company’s financial condition and results of operations.  Reconciliations of these non-GAAP measures to their closest comparable GAAP measure are included in the appendix of this presentation.
 
 

 
®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Financial Aid
Financial Aid
Higher One provides electronic financial aid disbursements
and payment services to the higher education industry
Higher One provides electronic financial aid disbursements
and payment services to the higher education industry
OneAccount
OneAccount
Government Grants
(Pell, state programs)
Government Loans
(Stafford, PLUS)
Private Loans
(Various banks)
Private Grants
$
$
$
$
$
What we do
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®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
How we make money
Account Rev
~80%*
Higher Ed.
Institution Rev
~10%*
Payment
Trxn Rev
~10%*
*As a percent of total revenue, including pre-acquisition CASHNet revenue, on a trailing twelve month basis, rounded
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®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Value proposition to schools
Pitch
Benefits to School/Students
Cost Savings
 Increased efficiency from making paper-based process
 electronic
 Experience/specialization that comes with outsourcing
 Allows schools to reallocate headcount
Student Services
 Students receive refunds faster, easier, and have more choice
 High-Touch® customer service
 Access to a no minimum balance checking account
Data Security/
Compliance
 School no longer has to collect/store sensitive financial
 information from students
 Higher One assures regulatory compliance
 Audit report for Dept. of Ed. submitted on behalf of the school
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Signing new schools is a top strategic priority
*SSE stands for Signed School Enrollment, and is recorded each quarter as the total student enrollment at all schools that are contracted at year-end for
either our OneDisburse or at least one of our CASHNet® payment suite of products, as of the date the contract is signed (using the most up-to-date IPEDS
data at that point in time).
43% CAGR
16% CAGR
OneDisburse SSE*
(in thousands)
CASHNet Suite SSE*
(in thousands)
5
13% cross-
penetration
 
 

 
 
 

 
5
5
 
 

 
OneAccount growth from new sales, adoption growth
OneAccount Growth
(in thousands)
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Adoption Curve*
*Adoption curve data is an approximation of average adoption rates of OneAccounts per SSE based on typical results of numerous historical cohorts
~33%
66%+
 
 

 
®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Recurring revenue from long-standing contracts
 Years of visibility from existing contracts
 Over 95% of 2011 Account Revenue was generated from contracts signed in prior years
 98%+ retention rate since 2003
Higher One Account Revenue by School Signed Year
($ in millions)
($ in millions)
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®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Competitive strengths
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®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
How we view the competition
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Bucket
Shortcomings
Traditional Banks
 School still responsible for handling disbursements
 Lack of flexibility, service for schools
 Less interested in student demographic
 
 School still responsible for much of disbursement process
 Lack of focus, experience
 Offers little for students
 
 Lower level of service for university business office
 Lack of focus, experience
 Main focus is on creating, servicing student debt
 
 

 
®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Thinking through the model
School
Penetration
Adoption
Rate
Acct Rev per
OneAccount
Total Student Population
OneDisburse SSE
Number of OneAccounts
Account Revenue
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®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Recent enrollment and refund trends
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Unique enrollment headwinds will impact short-term growth trends, but don’t
impact strategy or long-term opportunity:
  Changing industry dynamics are expected to lead to near term lower
 enrollment, requiring recalibration of our short-term models
 o Revised Dept of Ed “Satisfactory Academic Progress” standards
 make it harder for some students to remain enrolled in the near-term
 o Publicly-traded colleges continue to report lower enrollments
 o Changes in disbursement timing are creating less predictable
 disbursement patterns, which is impacting our forecasting ability
 o Trend and timing differences between 2 and 4 year schools make
 monthly and quarterly disbursement volumes less predictable
 
 

 
®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Business model intact
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Business remains well positioned for growth:
  Win rate healthy, and increasing
  Student adoption rate of OneAccounts at historical rates
  Avg refund size and spending patterns of students receiving
 disbursements remain relatively consistent
  Economics per student receiving a disbursement remain consistent
  Enrollment impacts believed to be short-term, while long-term projections
 point to gradual enrollment growth
 o More high school grads will ultimately go to college, and the avg
 student will stay in college longer
  Expected growth in Q3 from backlog of signed schools that have yet to
 launch
 o Approximately 30% of new SSE in 2011 will launch after 3/31/12
 (versus less than 10% of new SSE in 2010 launched after 3/31/11)
  Initiatives to increase deposits from other sources
 
 

 
®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Initiatives to accelerate growth in 2H’12
 New account types - Flex and Premier
  Incentive for direct deposit, and more transactions
  Strong usage patterns during soft launch indicate improved revenue
 opportunity and customer value
  Broad launch in process
 Continued focus on sales momentum
  Clients signed by June generally launch for Fall semester
 Focus on revenue generating CASHNet modules
  Opportunity to grow Payment transaction revenue through wider
 adoption of existing and new services
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Track record of strong financial performance
Revenue
(in $ millions)
Adj. EBITDA
(in $ millions)
Adj. EPS
(in $)
*2011 Revenue excludes $4.7 million impact from customer credit plan
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*
53% CAGR
56% CAGR
49% CAGR
 
 

 
®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Appendix
17
 
 

 
®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Calculation of Adjusted EBITDA
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®
©2012 Higher One Holdings, Inc. and Higher One, Inc.  Higher One and the Higher One logo are registered trademarks of Higher One, Inc. 
MasterCard is a registered trademark of MasterCard International Incorporated.  All other trademarks are owned by their respective owners.
Calculation of Adjusted Diluted EPS
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