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8-K - FORM 8-K - STATE STREET CORPd266229d8k.htm
EX-99.2 - APPENDIX: DESCRIPTION OF AND RELATED RECONCILIATIONS - STATE STREET CORPd266229dex992.htm
1
Joseph L. Hooley
Chairman of the Board, President and
Chief Executive Officer
Goldman Sachs        
Financial Services Conference
December 7, 2011
Resilience in a Challenging Environment
Exhibit  99.1


2
Resilience in a Challenging Environment
Agenda
Overview
Business Environment
Widening Our Lead
Summary


3
Forward-looking Statements
This presentation contains forward-looking statements as defined by United States securities laws, including statements relating to our financial, operational, strategic, commercial, technological
and other goals and expectations regarding our Business Operations and Information Technology Transformation program, as well as regarding other goals and expectations for our business,
financial and capital condition, results of operations, operating margins, strategies and the business environment. Forward-looking statements are often, but not always, identified by such
forward-looking terminology as "plan," "expect," "look," "believe," "anticipate," "estimate," "seek," "may," "will," "trend," "target,” and "goal," or similar statements or variations of such terms.
These statements are not guarantees of future performance, are inherently uncertain, are based on current assumptions that are difficult to predict and involve a number of risks and
uncertainties. Therefore, actual outcomes and results may differ materially from what is expressed in those statements, and those statements should not be relied upon as representing our
expectations or beliefs as of any date subsequent to December 7, 2011.
Important factors that may affect future results and outcomes include, but are not limited to: delays or difficulties in the execution of our previously announced business operations and
information technology transformation program, which could lead to changes in our estimates of the charges, expenses or savings associated with the planned program, resulting in increased
volatility of our earnings; our ability to control operating risks, data security breach risks, information technology systems risks and outsourcing risks, and our ability to protect our intellectual
property rights, the possibility of errors in the quantitative models we use to manage our business and the possibility that our controls will prove insufficient, fail or be circumvented; the potential
for new products and services to impose additional costs on us and expose us to increased operational risk; the manner in which the Federal Reserve and other regulators implement the Dodd-
Frank Act and other regulatory initiatives in the U.S. and internationally, including any increases in the minimum regulatory capital ratios applicable to us and regulatory developments that result
in changes to our operating model or other changes to the provision of our services in order to comply with or respond to such regulations; required regulatory capital ratios under Basel II and
Basel III, in each case as fully implemented by State Street and State Street Bank (and in the case of Basel III, when finally adopted by the Federal Reserve), which may result in the need for
substantial additional capital or increased levels of liquidity in the future; changes in law or regulation that may adversely affect our, our clients’ or our counterparties’ business activities and the
products or services that we sell, including additional or increased taxes or assessments thereon, capital adequacy requirements and changes that expose us to risks related to compliance;
financial market disruptions and the economic recession, whether in the U.S. or internationally; the liquidity of the U.S. and international securities markets, particularly the markets for fixed-
income securities, and the liquidity requirements of our clients; increases in the volatility of, or declines in the levels of, our net interest revenue, changes in the composition of the assets on our
consolidated balance sheet and the possibility that we may be required to change the manner in which we fund those assets; the financial strength and continuing viability of the counterparties
with which we or our clients do business and to which we have investment, credit or financial exposure; the credit quality, credit agency ratings, and fair values of the securities in our investment
securities portfolio, a deterioration or downgrade of which could lead to other-than-temporary impairment of the respective securities and the recognition of an impairment loss in our
consolidated statement of income; the maintenance of credit agency ratings for our debt and depository obligations as well as the level of credibility of credit agency ratings; the results of, and
costs associated with, government investigations, litigation and similar claims, disputes, or proceedings; the risks that acquired businesses will not be integrated successfully, or that the
integration will take longer than anticipated, that expected synergies will not be achieved or unexpected disynergies will be experienced, that client and deposit retention goals will not be met,
that other regulatory or operational challenges will be experienced and that disruptions from the transaction will harm relationships with clients, employees or regulators; the ability to complete
acquisitions, divestitures and joint ventures, including the ability to obtain regulatory approvals, the ability to arrange financing as required and the ability to satisfy closing conditions; the
performance of and demand for the products and services we offer, including the level and timing of redemptions and withdrawals from our collateral pools and other collective investment
products; the possibility that our clients will incur substantial losses in investment pools where we act as agent, and the possibility of significant reductions in the valuation of assets; our ability to
attract deposits and other low-cost, short-term funding; potential changes to the competitive environment, including changes due to the effects of consolidation, and perceptions of State Street
as a suitable service provider or counterparty; the level and volatility of interest rates and the performance and volatility of securities, credit, currency and other markets in the U.S. and
internationally; our ability to measure the fair value of the investment securities on our consolidated balance sheet; adverse publicity or other reputational harm; our ability to grow revenue,
attract and/or retain and compensate highly skilled people, control expenses and attract the capital necessary to achieve our business goals and comply with regulatory requirements; changes
in accounting standards and practices; and changes in tax legislation and in the interpretation of existing tax laws by U.S. and non-U.S. tax authorities that affect the amount of taxes due.
Other important factors that could cause actual results to differ materially from those indicated by any forward-looking statements are set forth in our 2010 Annual Report on Form 10-K and our
subsequent SEC filings. We encourage investors to read these filings, particularly the sections on risk factors, for additional information with respect to any forward-looking statements and prior
to making any investment decision. The forward-looking statements contained in this presentation speaks only as of the date hereof, December 7, 2011, and we do not undertake efforts to
revise those forward-looking statements to reflect events after that date. 
Among the initiatives incorporated within Business Operations and Information Technology Transformation program, we are standardizing several core business and information technology
processes, primarily through the execution of Lean efficiency principles and increased automation.  We are also creating a new technology platform, including moving many core software
applications to a private cloud.  In addition, we are planning additional servicing and processing centers of excellence in globally distributed low-cost locations to improve the work allocation and
responsiveness of service demands and have also expanded our relationships with strategic information technology service providers to enhance efficiencies.


4
Overview


5
Overview
Key Messages
Focused on Solutions for Institutional Investors
Focused on Solutions for Institutional Investors
Leading Global Market Share and Industry Recognition
Leading Global Market Share and Industry Recognition
Outperforming Key Competitors
Outperforming Key Competitors


6
1
Overview
Focused on Solutions for Institutional Investors
Fiduciary heritage since 1792
Core Business: Managing and Servicing Financial Assets
Operating-basis
1
revenue growth of 10% compounded annually
over the 10 years 2000-2010
2
AA-
senior debt rating (State Street Bank and Trust Company)
Driving Long-term Shareholder Value
Financial data presented on an operating basis.  Operating-basis information is a non-GAAP presentation.  For a description of operating-basis information and related
reconciliations to GAAP-basis information, see the Appendix.  2   12/31/00 – 12/31/10.  Past performance is not a guarantee of future results.


7
Overview
Focused on Solutions for Institutional Investors
$21.5 trillion
in assets under custody
and administration
Largest  provider of
Investment manager
operations outsourcing
Alternative asset servicing
Mutual fund custody and accounting
services in the U.S.
Securities lending
Trading relationships with 89 of the top 100
global investment managers
Asset Servicing –
87% of YTD Revenue
1
Asset Management –
13% of YTD Revenue
$1.9 trillion
in assets under management
No. 2 worldwide in institutional
asset management
Investment solutions across the risk /
return spectrum
Leader in passive, enhanced and ETFs
POWER OF THE COMBINED FRANCHISE
78 of Top 100 Clients Use Both Asset Servicing and Asset Management
These 78 Clients Account for about 35% of Total Management Fee Revenue (YTD 2011)
State
Street
Provides
Strong
Oversight,
Governance
and
Financial
Strength
1
As
of
9/30/11.
2
HFN.net
Q2
2010
HF
Administrator
Survey;
ICFA
Alternative
Fund
Administration
Survey,
May
2011,
The
NASDAQ
Stock
Market,
Inc.
3
Data
Products,
10/1/11.
4
Based
on
company
filings,
9/30/11
5
As
of
September
30,
2011;
AUM
includes
SPDR
®
Gold
Fund
for
which
SSgA
is
not
the
investment
manager
but
acts as
distribution
agent.
6
P
&
I
12/31/10.  
1
3
4
5
6
1
2


8
Alternative Assets Under
Administration as of 6/30/11
Source: Company reports. BNP and HSBC data as of 6/30/11.
Custody Assets Held by
Global Custodians as of 9/30/11
Overview
Leading Global Market Share and Industry Recognition
Source: ICFA Annual Fund Admin Survey 2011.
AUA, $B
AUA / AUC, $T


9
AUM, $B
Global Institutional
Assets Managed as of 12/31/10
Average Assets on Loan, $B
Global Securities
Lending as of 9/30/2011
Global ETF
Assets Managed as of 9/30/11
Overview
Leading Global Market Share and Industry Recognition
AUM, $B
Source:  Company reports as of  9/30/11 except 
BlackRock which is 12/31/10.
Source: Pensions and Investments (5/2011). 
SSgA AUM as reported by State Street.
Source: ETF Landscape Report (9/2011). 
SSgA  AUM as  reported by State Street.
400
300
200
100
0
368
250
221
104
100
94
3,000
2,500
2,000
1,500
1,000
500
0
2,556
2,010
1,042
1,017
1,014
1,005
600
500
400
300
200
100
0
548
247
152
54
45
38


Overview
Leading Global Market Share and Industry Recognition
Custodian of the Year
2011
European Pensions Awards
Outsourcing Provider, 
Transfer Agent and Mutual
Fund Administrator of
the Year
International Custody and
Fund Administration
ETF Manager of the Year
Asia Asset Management
2011 Best of the Best Awards
No. 1 Global Custodian
for Institutional Investors
Global Custodian
2010 Global Custody Survey
No. 1 Overall Equity Lender
Global  Investor / isf
2011 Equity Lending Survey
Best Liquidity Management
(Currenex)
Profit & Loss
2011 Readers’
Choice Digital
Markets Awards
Best in Securities Lending
The Asset
2011 Triple A Transaction
Banking Awards
No. 1 in the Americas
Global  Investor / isf
2011
Global Custody  Survey
World’s Best Bank –
Asset Management
Global Finance
2011 World’s Best Bank Awards
10


11
Overview
Outperforming
Key
Competitors¹
2011 YTD
STT
BK
NTRS
Pre-tax margin
28.6%
26.2%
25.8%
Return on equity
10.0%
8.0%
9.1%
Net interest margin
1.56%
1.39%
1.26%
Tier 1 common
16.0%
12.5%
11.8%
Tier 1 common (under Basel III)
11.7%
6.5%
11.8%
1  All data as of  9/30/11.  Each company’s operating/adjusted (non-GAAP) presentation may be calculated differently and therefore may not be comparable to other companies’
operating/adjusted (non-GAAP) presentation.  Please review each company’s public filings  and earnings reports for a description, to the extent contained therein, of their respective
operating/adjusted presentation.  For STT, financial data is presented on an operating (non-GAAP) basis, and tier 1 common ratios include non-GAAP data in their calculation (in
addition to Basel III ratios being made based upon various estimates).  For a description of this operating-basis presentation, as well as a description of referenced ratios and related
reconciliations, see the Appendix. 


Total Returns Significantly Outperformed
Primary Peers and Broader Financials Index
Overview
Outperforming Key Competitors
Bank of New York Mellon Corp.
Northern Trust Corp.
S&P 500 / Financials
State Street Corp.
STT -13.3%
S & P Fin. -18.5%
NTRS -30.8%
BK -34.4%
Source: FactSet
12


Overview
Outperforming Key Competitors
Bank of New York Mellon Corp.
Northern Trust Corp.
S&P 500 / Financials
State Street Corp.
STT -3.8%
S & P Fin. 6.9%
NTRS -12.3%
BK -32.2%
Source: FactSet
Total Returns Significantly Outperformed Primary Peers
13


14
Business Environment


Business Environment
Global Headwinds
Higher Capital
Requirements
Rising Cost
of Compliance
and
Regulation
Constrained
Economic
Growth
Low Interest
Rates
15


Business Environment
Our Response –
Widening Our Lead
Optimizing
Capital in a
Regulated
Environment
Managing
Risk
Transforming
Operations
and IT
Driving
Growth in
the Core
16


17
Widening Our Lead


Widening Our Lead
Well Positioned Against Long-term Trends
Globalization
Retirement
Increased Complexity
Alpha / Beta Separation
Regulation and Transparency
Driving
Growth in
the Core
18


Widening Our Lead
Globalization
NORTH AMERICA
EMEA
ASIA PACIFIC
1
As of 9/30/11.  Financial data is presented on an operating (non-GAAP) basis. For a description of this operating-basis presentation, and related reconciliations, see the Appendix. 
Driving
Growth in
the Core
19
Spanning the Globe with Investment Servicing
and Investment Management
YTD
2011
1
$4,340B Revenues
17,676 Employees
YTD
2011
1
$2,339B Revenues
8,817 Employees
YTD
2011
1
$0.537B Revenues
3,192 Employees


20
Widening Our Lead
Globalization –
Expansion through Acquisitions
1
On an operating basis.  Operating basis is a non-GAAP presentation.  See Appendix for a description of operating-basis presentation.
Driving
Growth in
the Core
Intesa SanPaolo
Deutsche GSS
MIFA
BIAM
Achieved in Aggregate 90% Revenue Retention
All Were Accretive in First Year of Operation
1


21
Widening Our Lead
Globalization
79% of New Revenue Growth Comes From Existing Clients
1
9 months ended 9/30/11, compared to 9 months ended 9/30/10.
Average Number of Products Used
Average Length of Relationship
Top 100 Clients
14.1 Products
20.1 Years
Top 1,000 Clients
8.4 Products
11.1 Years
Driving
Growth in
the Core
1


Investment
Servicing
Positioned as market
leader in servicing
solutions for pension
funds
Advanced performance
and analytics capabilities
Investment
Management
Investment management
solutions for DB and DC
Portfolio Solutions
Target-date funds
Liability-driven
Investing
Alternative Strategies
to support allocations
to this asset class
Widening Our Lead
Retirement
Opportunity
44% of total assets in retirement plans
globally are now in Defined Contribution
(DC) plans, up from 35% in 2000
1,2
DC assets have grown at 7.5% annually
since 2000, approximately 2.5 times
faster than the rate of growth in DB
assets
1,2
Pension-plan allocation to alternative
assets has grown to 19% of total assets
from 7% over the last 10 years
1,2
1
As of 12/31/10.  2  Towers Watson, Global Pension Asset Study 2011, 2/2011.
Driving
Growth in
the Core
22


Widening Our Lead
Increased Complexity
Opportunity
Increased product sophistication driving
need for global solutions
Increased IT / Operational investment
requirements; market for middle-office
outsourcing set to grow in next three
years from about 20% to 35%
1
Increased regulatory requirements
Investment
Servicing
Largest middle office
administrator globally
with $7.9TN in AUA
2
Investment in end-to-
end solutions to support
emerging regulatory
changes in OTC
derivatives
Investment
Management
Providing strategic
multi-asset solutions
for clients
Providing strategic
component parts to
other asset managers to
meet their client needs
Driving
Growth in
the Core
23
1
BCG Global Asset Management and Building on Success, 2011; 2  As of 9/30/11.


24
Widening Our Lead
Investing for Growth –
Alpha / Beta Separation
Growth opportunities exist in both beta
and alternatives
ETF assets growing at 15% per annum
Hedge fund assets expected to grow
with a 12% CAGR from 2011-2014
Private equity market expected to grow
at 6% CAGR from 2011-2014
Opportunity
Investment
Servicing
No. 1 ETF servicer
No. 1 in alternative
investment servicing
Investment
Management
SPY and GLD No. 1 and
No. 2, respectively, of
world’s largest ETFs
No. 2 of global passive
management assets
Delivering alpha in
quantitative,
fundamental and
alternative strategies
1
BCG Global Asset Management Building on Success (2011).  2  STT estimates based on market size as of 10/2011. 3 HFN.net Q4 2010 HF Administrator Survey; ICFA
Alternative Fund Administration Survey, 5/2011.  4 Bloomberg,10/2011.  5 P & I, 5/2011.
Driving
Growth in
the Core
1
1
1
2
3
4
5


25
Goals
Position the company for accelerated growth
Achieve estimated annual pre-tax run-rate expense savings of
$575MN to $625MN by the end of 2014 for full effect in 2015
Achieve, by the end of 2015, a 400bp improvement in
operating-basis pre-tax margin, compared to 2010 operating-
basis pre-tax margin, assuming all else being
equal
2
Widening Our Lead
Program
Overview
1  Estimated annual pre-tax, run-rate expense savings and operating-basis pre-tax margin improvement relate only to the Business Operations and Information Technology
Transformation program; actual operating expenses and operating margin of the Company may increase or decrease due to other factors. 2  Includes operating-basis information. 
Operating-basis information is a non-GAAP presentation.  See Appendix for a description of operating-basis information.
Transforming
Operations
and IT
1


26
Widening Our Lead
Operations Plan
14 Core Business
14 Core Business
Operations
Operations
Processes are
Processes are
in Scope
in Scope
2012 Milestones
Four key operations
transformation levers
Process
transformation
Automation
Consolidation
Workforce
optimization
Operations
transformation
portfolio includes
160+ initiatives
Initiatives have
been sequenced
into master plan
through 2014
Establish two additional
global Centers of
Excellence for a total of
seven overall
Achieve 20% targeted
automation benefits
Establish two new
low-cost locations
to balance our
global footprint
Transforming
Operations
and IT


27
Widening Our Lead
IT Plan
Industrial-strength
Application Development
Key Program Benefits
Proprietary Real-time
Information
Automation /
capacity on demand
Accelerated time
to market
Integrated security
environment
Real-time data
infrastructure
Advanced platform
for product
innovation
Strengthened
client service
Transforming
Operations
and IT
2012 Milestones
Scale cloud computing
platform to enable
major migrations in
2013 and 2014
Realize 20% of the
expected benefits from
our IT application
portfolio rationalization
Substantially complete
transition to previously
announced strategic
servicing relationships


28
Technology Transformation program; actual operating expenses of the Company may increase or decrease due to other factors.
Widening Our Lead
Estimated Annual, Pre-tax, Run-rate Expense Savings
$MN
2011
2012
2013
2014
2015
Business Operations Transformation
$150
$250
$370
$430
$440
Information Technology
Transformation
5
20
90
150
160
Net Benefits Before Non-recurring
Project-related Expenses
155
270
460
580
600
Less:  Non-recurring
Project-related Expenses
75
100
70
40
0
Annual Pre-tax, Run-rate
Expense Savings
$80
$170
$390
$540
$600
1
Transforming
Operations
and IT
The full effect of the annual pre-tax, run-rate savings is not expected to be experienced until 2015. Chart data based on the approximate mid-point of the range of the estimated annual
pre-tax, run-rate expense savings of $575MN-$625MN at the end of 2014, for full effect in 2015; estimated savings for individual years may vary up or down based on the execution of
the Business Operations and Information Technology Transformation program.  Annual pre-tax, run-rate expense savings relate only to the Business Operations and Information 


Widening Our Lead
Strong Enterprise-wide Governance
Culture
Values
Alignment
Governance
Risk Management Objectives
Embedded into Business Unit
and Individual Goals
Overarching Structure
Sets Risk Appetite and
Risk Policies Globally
Dedicated Risk Teams in All Business and Geographies
Comprehensive Stress and Scenario Testing
Deep Expertise in Credit, Market and Operational Risk
Risk Exposures Monitored and Measured Globally
Execution
Managing
Risk
29


30
Widening Our Lead
Strong Ratios
State Street Corporation
“Well
Capitalized”
1
9/30/11
Actual under Basel I
9/30/11
Adjusted to Reflect
Basel
III
Proposal
5
Tier 1 leverage
5.0%
2
7.8%
6.0%
Tier 1 capital
6.0%
17.9%
12.8%
Tier 1 common ratio
3
----
16.0%
11.7%
Total capital
10.0%
19.5%
14.4%
Tangible
common
equity
4
----
7.0%
7.0%
Optimizing
Capital in a
Regulated
Environment
1
Except as noted in note 4 below, minimum “Well Capitalized” as defined by Federal regulators under Basel I.
2
Minimum “Well Capitalized,” as defined by Federal regulators, applies to State Street Bank and Trust only and therefore stated only as a reference point.
3
The tier 1 common ratio is not required by GAAP or on a recurring basis by bank regulations.  See Appendix for a description of this ratio and related reconciliations.
4
As defined by State Street.  The Tangible Common Equity ratio is not required by GAAP or by bank regulations. See Appendix for a description of this ratio and related
reconciliations. 
5
Calculated based on State Street’s estimates, based upon published statements of the Basel Committee and the Federal Reserve, of the effects of the requirements
under Basel III affecting capital.  See Appendix for a description of the specified capital ratios and related reconciliations of these ratios to ratios calculated under presently
applicable requirements.


31
Widening Our Lead
Performance in 2011
Capital
Deployment to
Shareholders
Median payout ratio for those banks that participated in the
CCAR stress test and were able to increase dividends and
repurchase
shares
was
58.6%
of
consensus
earnings
1
Median payout ratio for all banks that were allowed to return
capital in some form to shareholders was about 19.8% of
consensus
earnings
1
1  Percentages represent the payout ratios calculated on the March 1, 2011 consensus IBES estimates for 2011 operating-basis earnings.  2  Percentages represent the payout
ratios calculated on the March 1, 2011 consensus First Call estimates for 2011 operating-basis earnings.
Optimizing
Capital in a
Regulated
Environment
Increased
quarterly
dividend
to
$0.18
per
share
(~
20%
of
consensus
earnings)
2
Board authorized a share repurchase of $675 million (~ 37% of consensus
earnings)
2


Widening Our Lead
Philosophy
Share
Buybacks
Expect to request in January 2012 a share purchase plan in
keeping with the limits imposed by the Federal Reserve
Dividend
Expect to target a 20%-25% payout ratio
Acquisitions
Intend to be opportunistic; Pressure on European banks may
accelerate prospects
Rigorous financial analysis and hurdle rates must be achieved
Optimizing
Capital in a
Regulated
Environment
Committed to Returning Capital to Shareholders
32


33
Summary


34
Summary
No. 1 or No. 2 Position
in Key Growth Markets
Financial Results
Outperforming Peers
Most Diversified
Global Footprint
Strongest Capital of
Peer Group
Driving
Growth in
the Core
Transforming
Operations
and IT
Managing
Risk
Optimizing
Capital in a
Regulated
Environment
Driving Long-term Shareholder Value


35


36