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8-K - FORM 8-K - STATE STREET CORPd8k.htm
EX-99.2 - RECONCILIATIONS OF CONSOLIDATED REPORTED RESULTS OF OPERATION - STATE STREET CORPdex992.htm
Annual Meeting of Shareholders
18 May 2011
Exhibit 99.1


Building from Strength
Joseph L. Hooley
Chairman, President and
Chief Executive Officer


3
Reminder
This presentation contains “forward-looking statements” within the meaning of U.S. securities laws, including statements about industry trends, management’s expectations about
our financial performance, market growth, acquisitions and divestitures, new technologies, services and opportunities and earnings, management’s confidence in our strategies and
other matters that do not relate strictly to historical facts. Forward-looking statements are often identified by such forward-looking terminology as “expect,” “look,” “believe,”
“anticipate,” “estimate,” “seek,” “may,” “will,” “trend,” “target” and “goal,” or similar statements or variations of such terms.  Forward-looking statements are subject to various risks
and uncertainties, which change over time, are based on management’s expectations and assumptions at the time the statements are made, and are not guarantees of future
results. Management’s expectations and assumptions, and the continued validity of the forward-looking statements, are subject to change due to a broad range of factors affecting
the national and global economies, the equity, debt, currency and other financial markets, as well as factors specific to State Street and its subsidiaries, including State Street Bank.
Therefore, actual outcomes and results may differ materially from what is expressed in those statements, and those statements should not be relied upon as representing our
expectations or beliefs as of any date subsequent to May 18, 2011.
 
Important factors that could cause changes in the expectations or assumptions on which forward-looking statements are based include, but are not limited to: the manner in which
the Federal Reserve and other regulators implement the Dodd-Frank Act and other regulatory initiatives in the U.S. and internationally, including any increases in the minimum
regulatory capital ratios applicable to us and regulatory developments that result in changes to our operating model, or other changes to the provision of our services in order to
comply with or respond to such regulations; required regulatory capital ratios under Basel II and Basel III, in each case as fully implemented by State Street and State Street Bank
(and in the case of Basel III, when finally adopted by the Federal Reserve), which may result in the need for substantial additional capital or increased levels of liquidity in the future;
changes in law or regulation that may adversely affect our, our clients’ or our counterparties’ business activities and the products or services that we sell, including additional or
increased taxes or assessments thereon, capital adequacy requirements and changes that expose us to risks related to compliance; financial market disruptions and the economic
recession, whether in the U.S. or internationally; the liquidity of the U.S. and international securities markets, particularly the markets for fixed-income securities, and the liquidity
requirements of our clients; increases in the volatility of, or declines in the levels of, our net interest revenue, changes in the composition of the assets on our consolidated
statement of condition and the possibility that we may be required to change the manner in which we fund those assets; the financial strength and continuing viability of the
counterparties with which we or our clients do business and to which we have investment, credit or financial exposure; the credit quality, credit agency ratings, and fair values of the
securities in our investment securities portfolio, a deterioration or downgrade of which could lead to other-than-temporary impairment of the respective securities and the recognition
of an impairment loss in our consolidated statement of income; delays or difficulties in the execution of our previously announced global multi-year program designed to enhance
our operating model, which could lead to changes in our estimates of the charges, expenses or savings associated with the planned program, resulting in increased volatility of our
earnings; the maintenance of credit agency ratings for our debt and depository obligations as well as the level of credibility of credit agency ratings; the risks that acquired
businesses will not be integrated successfully, or that the integration will take longer than anticipated, that expected synergies will not be achieved or unexpected disynergies will be
experienced, that client and deposit retention goals will not be met, that other regulatory or operational challenges will be experienced and that disruptions from the transaction will
harm relationships with clients, employees or regulators; the ability to complete acquisitions, divestitures and joint ventures, including the ability to obtain regulatory approvals, the
ability to arrange financing as required and the ability to satisfy closing conditions; the performance of and demand for the products and services we offer, including the level and
timing of redemptions and withdrawals from our collateral pools and other collective investment products; the possibility that our clients will incur substantial losses in investment
pools where we act as agent, and the possibility of significant reductions in the valuation of assets; our ability to attract deposits and other low-cost, short-term funding; potential
changes to the competitive environment, including changes due to the effects of consolidation, and perceptions of State Street as a suitable service provider or counterparty; the
level and volatility of interest rates and the performance and volatility of securities, credit, currency and other markets in the U.S. and internationally; our ability to measure the fair
value of the investment securities on our consolidated statement of condition; the results of litigation, government investigations and similar disputes or proceedings; our ability to
control operating risks, information technology systems risks and outsourcing risks, and our ability to protect our intellectual property rights, the possibility of errors in the
quantitative models we use to manage our business and the possibility that our controls will prove insufficient, fail or be circumvented; adverse publicity or other reputational harm;
our ability to grow revenue, attract and/or retain and compensate highly skilled people, control expenses and attract the capital necessary to achieve our business goals and comply
with regulatory requirements; the potential for new products and services to impose additional costs on us and expose us to increased operational risk; changes in accounting
standards and practices; and changes in tax legislation and in the interpretation of existing tax laws by U.S. and non-U.S. tax authorities that affect the amount of taxes due. 
 
Other important factors that could cause actual results to differ materially from those indicated by any forward-looking statements are set forth in our 2010 Annual Report on Form
10-K and our subsequent SEC filings.  We encourage investors to read these filings, particularly the sections on risk factors, for additional information with respect to any forward-
looking statements and prior to making any investment decision. The forward-looking statements contained in this presentation speak only as of the date hereof, May 18, 2011, and
we do not undertake efforts to revise those forward-looking statements to reflect events after that date. 


4
Building from Strength
2010:  A Year of Transition
Strategic Direction
Investing in Communities and Corporate Social Responsibility
2011: Progress
Agenda


5
2010: A Year of Transition


6
Building from Strength
2010: A Year of Transition
INCREASED CAPITAL
FLEXIBILITY
Repositioned investment portfolio to lay the foundation to
restore the dividend and prepare for Basel III ahead of
implementation dates
90% of investment portfolio assets rated  AAA / AA*
ADDRESSED  ISSUES FROM
FINANCIAL CRISIS
Reached settlement with SEC on fixed-income issues
Implemented solution to provide clients in securities
lending program with improved access to liquidity
Strengthened risk infrastructure
DEEPENED CLIENT
RELATIONSHIPS
Added $1.4T in assets to be serviced
Added $160B in gross new asset management business
Launched new products and services
EXPANDED MARKET SHARE
Strategic acquisitions advanced State Street’s market share
in Europe and key client segments
INITIATED OPS AND IT
TRANSFORMATION PROGRAM
Multi-year strategic transformational plan in place
Broad-based organizational focus
*
As of March 31, 2011.


7
Building from Strength
State Street Corporation
“Well
Capitalized”
1
3/31/11
12/31/10
12/31/09
Tier 1 Leverage
5.0%
2
8.7%
8.2%
8.5%
Tier 1 Capital
6.0%
19.6%
20.5%
17.7%
Tier 1 Common Ratio
3
----
17.5%
18.1%
15.6%
Total Capital
10.0%
21.6%
22.0%
19.1%
Tangible Common Equity
4
----
7.4%
7.6%
6.6%
CAPITAL RATIOS
2010: A Year of Transition –
Increased Capital Flexibility
Capital Ratios Exceed Regulatory “Well Capitalized”
Requirements
1  Except as noted in note 4 below, minimum “Well Capitalized” as defined by Federal regulators under Basel I.
2  Minimum “Well Capitalized,” as defined by Federal regulators, applies to State Street Bank and Trust only and therefore stated  only as a reference point.
3  The tier 1 common ratio is not required by GAAP or on a recurring basis by bank regulations.  See State Street’s website (www.statestreet.com) for a description of this ratio and
    related reconciliations.
4  As defined by State Street.  The TCE ratio is not required by GAAP or by bank regulations. See State Street’s website (www.statestreet.com) for a description of this ratio and 
    related reconciliations.


8
Building from Strength
2010: A Year of Transition –
Deepened Client Relationships
Growing Momentum in Core Businesses
2000
2010
Top 100 clients
11.4 products
13.2 products
Top 1,000 clients
7.1 products
7.9 products
Expanded Relationships
New Clients
INVESTMENT
SERVICING
Babson Capital Management
Charles Schwab
Legg Mason Global Asset Management
Martin Currie
Norges Bank
Guotai Nasdaq-100 Index Fund
Marshall Wace
National Employment Savings Trust
(NEST)
PineBridge Investments
REST Industry Super
INVESTMENT
MANAGEMENT
AT&T
Stichting Pensionefonds Ahold
Mass PRIM
AP7
NY State Teachers
Lincoln Financial Group
Previambiante
Pegaso Pension Fund
Qsuper
Alliance Bernstein
Illinois State Teachers
UAW


9
Building from Strength
No. 2 Manager
of Worldwide
Institutional Assets
Pensions & Investments
2010 Money
Managers Survey
HF
Administrator
of
the
Year
and PE Fund Administrator
of the Year
International Custody and
Fund Administration
2010 Americas Service
Provider Awards
Transition Manager
of the Year
2010
Global Pensions
Awards
No. 1 Custodian for
Institutional Investors
Global Custodian
2010
Global Custody Survey
No. 1 Among Custodians*
Global Investor / isf
2010 Beneficial
Owners Survey
No. 1 Global Custodian
in Asia Pacific
Global Investor / isf
2010 Global Custody Survey
Equity Lender of the Year
Global Investor / isf
2010 Equity Lending Survey
Best Multi-Asset Class
Trading Platform
(FX Connect)
Profit & Loss
2010 Digital Markets Awards
Most Recognized
ETF Brand, Americas
exchangetradedfunds.com
2010 Global ETF Awards
2010: A Year of Transition –
Deepened Client Relationships
MARKET RECOGNITION
*
Weighted by lendable assets.


10
INTESA SANPAOLO’S
SECURITIES SERVICES
State Street is now:
Leading asset servicer in Italy
No. 2 asset servicer of offshore funds in
Luxembourg
and
Ireland
1
Goal to retain 90% of revenue of ~€293M 
Additional cross-sell opportunities
MOURANT  INTERNATIONAL
FINANCE ADMINISTRATION
State Street is now No. 1 in Alternative Asset
Servicing
globally
2
:
Hedge funds
Private equity
Real estate assets
Annualized revenue of about $100 million
Additional cross-sell opportunities
BANK OF IRELAND
ASSET MANAGEMENT
Expected to deepen SSgA’s capabilities across key
investment strategies
Building from Strength
1  Fitzrovia 12/10.
2  ICFA Annual Fund Administration Survey, 2010; HFN Biannual Fund Administration Survey 6/10.
2010: A Year of Transition –
Expanded Market Share


11
Building from Strength
SUPPORTING GROWTH
Market expansion
Mergers and acquisitions
Geographic expansion
ENABLING PRODUCTIVITY
Business process excellence
Flexible global workforce
Global shared services
ACCELERATING INNOVATION
New product development
Technology leadership
Global solutions
BENEFITING THE  CLIENT
Service excellence
Time to market
New products and services
2010: A Year of Transition –
Initiated Ops and IT Transformation Program
Expect to Save Between $575M and $625M by the End of 2014


12
Building from Strength
2010: A Year of Transition
$ in millions
12/31/10
1
12/31/09
1
% Change
Operating-basis revenue
$8,714
$8,138
+7.1%
Operating-basis expenses
$6,176
$5,667
+ 9.0%
Operating-basis EPS
$3.40
$3.32
+2.4%
Operating-basis ROE
10.4%
12.6%
-220 bps
FOR THE TWELVE MONTHS ENDED
Responded effectively to the global financial crisis
Strengthened capital position
Deepened client relationships
Expanded market share
Launched Ops and IT Transformational Program
1
Financial data presented on an operating or non-GAAP basis (which is adjusted to exclude, among other things, discount accretion).  For a description of GAAP to operating-basis
results,
and
related
reconciliations,
please
see
the
Appendix
on
State
Street’s
website
(www.statestreet.com)
or
State
Street‘s
current
Report
on
Form
8-K
filed
with
the
SEC
on
the date hereof.


13
Strategic Direction


14
Building from Strength
Strategic Direction
Secular Trends Support Growth
GLOBALIZATION
Asset managers increasingly invest beyond
their borders
Asset management industry globalizing product and
distribution strategies
RETIREMENT SAVINGS
Driven by demographics, especially in Europe and Asia
Evolution of retirement / savings schemes
OUTSOURCING
Growing global trend driven by complexity, cost and
risk management
Expanding into middle and front office
CONSOLIDATION
Non-core activity for universal banks
Increasing requirement for global capabilities


15
Year ended
12/31/00
2
Year ended
12/31/10
% Change
Operating-basis revenue
$3.45B
$8.71B
+152%
Operating-basis non-US revenue
$0.94B
$3.18B
+238%
Employees
3
17,281
28,670
+66%
Non-US
employees
3
3,463
12,518
+261%
Building from Strength
1  Financial data presented on an operating-basis (which is adjusted to exclude, among other things, discount accretion). For a description of operating-basis revenue and related
reconciliations,
see
State
Street’s
website
(www.statestreet.com)
or
State
Street’s
current
report
on
Form
8-K
filed
with
the
SEC
on
the
date
hereof.
2  Data exclude the revenue and employees associated with the Corporate Trust and Private Asset Management businesses divested in 2002 and 2003, respectively.  
3  At period end.
Strategic
Direction
Globalization1


16
Building from Strength
Non-US Retirement Growth
US Retirement Growth
$13.6T
$16.6T
$12.8T
$15.6T
$20.1T
10.5%
CAGR
7.8%
CAGR
$6.6T
$8.1T
$7.0T
$8.1T
$11.3T
10.8%
CAGR
8.3%
CAGR
Almost 50% of expected retirement asset
growth (2008 –
2014) will come from Europe
Strategic Direction –
Retirement Savings
Global Retirement Assets are Expected to Grow 32% ($7.7 Trillion) from 2010 through 2014
Source:
Cerulli
Associates
“Global
Markets
2010”
statistics
DC and IRA assets will lead US retirement
growth, with 8.6% and 10.1% expected
CAGRs (2008 –
2014)
DB
DC
IRA
2005
2007
2008
2010E
2014F
2005
2007
2008
2010E
2014F
APAC
Europe
Latin America
Other


17
Building from Strength
INVESTMENT MANAGER
OPERATIONS OUTSOURCING
Leading provider with more than $7 trillion
of AUA
Market
sized
at
approximately
$53
trillion
1
HEDGE FUND SERVICING
Second
largest
servicer
in
the
world
2
with
about
$470
billion
3
of
AUA
in
hedge
fund
assets
Market sized at
$1.7 trillion
4
and growing at an
estimated
19%
CAGR
through
2013
5
INVESTMENT
MANAGEMENT SOLUTIONS
Customized strategic and tactical asset allocation
solutions through flexible and efficient portfolio
implementation across and within global asset
classes
Strategic Direction
Outsourcing
1  Pension & Investment,/Watson Wyatt World 500, 12/28/09.
2  ICFA Annual Fund Administration Survey, 2010.
3  As of March 31, 2011.
4  Hedge Fund Research, 3/31/10.
5  McKinsey, 7/09.


18
Source: Company  reports, Global Custody.net, Institutional  Investor Global Custodian Survey.
*
Data for BNY, State Street, & CACEIS reflect  AUA  as of 12/31/2010; as of 9/30/10 for, BNP Paribas, Societe Generale, & Brown Brothers; as of 6/30/10 for  RBC Dexia & HSBC ; 
all
others
reflect
AUC
data:
JP
Morgan,
Citi,
&
Northern
Trust
as
of
12/31/10;
Nordea,
NAB,
&
SEB
as
of
9/30/10;
Pictet
as
of
6/30/10;
Mitsubishi,
UBS,
SIX
SIS,
&
Santander:
as of 3/31/10. 


19
Investing in Communities and
Corporate Social Responsibility


Building from Strength
Investing in Communities and Corporate Social Responsibility
Provided 619 Grants Worldwide
20


21
Building from Strength
Investing in Communities and Corporate Social Responsibility
Volunteerism
PROJECTS INCLUDED
Environmental cleanups
Food sorting and service
Distance and web-based volunteerism
Youth Mentoring
Support Pledge-a-thons
EXECUTIVES ACTIVE WITH
MANY NON-PROFIT
ORGANIZATIONS INCLUDING
Boys & Girls Club of Boston
Boston Partners in Education
Boston Symphony Orchestra
Earthwatch Institute
Women’s Lunch Place
Oxfam Hong Kong
Urban League of Eastern Massachusetts
78,000 Volunteer Hours Dedicated by State Street Employees and Alumni


22
Building from Strength
CORPORATE
RESPONSIBILITY
PRACTICES
Organization
Ranking
Newsweek
Magazine:
Greenest US Companies
No. 35 of Top 500
Carbon Disclosure Project
First time on S&P 500 Business Leadership Index
Dow Jones Sustainability World
and North America Indices
One of only three U.S. financial services companies
listed on both indices
CR
Magazine’s
100 Best Corporate Citizens
One of only three financial services
companies listed
Established new Executive Corporate Responsibility Committee
Recent accolades include:
Annual CSR Report One of the Only Independently Verified
Reports Among US-based Financial Services Firms
Investing in Communities and Corporate Social Responsibility


23
2011: Progress


24
Building from Strength
2011: Progress –
Recent Update
CAPITAL DEPLOYMENT
DIVIDEND PAYOUT
Announced increase in quarterly dividend to $0.18 per
share at a 20% payout ratio
SHARE REPURCHASE
PROGRAM
Board approved up to $675M in share purchase
program for 2011
BUSINESS
INVESTMENTS
Fund organic growth
Continue to evaluate accretive acquisition
opportunities to expand our global footprint, accelerate
our growth, and extend our product capabilities


25
Building from Strength
$ in millions, except per share data
Q1 2011
1
Q1 2010
1
Change
Operating-basis revenue
$2,330
$2,116
+10.1%
Operating-basis expenses
$1,683
$1,566
+7.5%
Operating-basis EPS
$0.88
$0.75
+17.3%
Operating-basis ROE
9.9%
10.0%
-10 bps
Positive operating leverage
2
260 bps
2011: Progress –
Recent Update
Q1 2011 COMPARED TO Q1 2010
1
Financial
data
presented
on
an
operating
basis
(which
is
adjusted
to
exclude,
among
other
things,
discount
accretion).
For
a
description
of
GAAP
to
operating-basis
results,
and
related reconciliations, please see the Appendix on State Street’s website (www.statestreet.com) or State Street‘s current Report on Form 8-K filed with the SEC on the date
hereof.
2
Operating leverage represents the difference between the growth rate of total revenue and the growth rate of total expenses, each determined on an operating basis.


26
Building from Strength
STT
+15%
S & P
Fin. +8%
BK 0%
NTRS
-7%
Strong Annual Share Performance
Bank of New York Mellon Corp.
Northern Trust Corp.
S&P 500 / Financials
State Street Corp.


27
Building from Strength
Delivering Long-Term
Shareholder Value
Summary
Successfully Transitioned
Through Crisis in 2010
Well-Positioned Against
Secular Growth Trends
Financial and Capital Strength
Executing our Strategic Plan


28


29