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8-K - 2011 FIRST QUARTER EARNINGS RELEASE - AMERICAN EXPRESS COform8k.htm
EX-99.3 - EXHIBIT 99.3 EARNINGS SUPPLEMENT - AMERICAN EXPRESS COexhibit99_3.htm
EX-99.1 - EXHIBIT 99.1 PRESS RELEASE - AMERICAN EXPRESS COexhibit99_1.htm

Exhibit 99.2

All information in the following tables is presented on a basis prepared in accordance with U.S. generally accepted accounting principles (GAAP), unless otherwise indicated. Prior period amounts have been revised to reflect various changes associated with the Company's reclassification of certain contractual lump sum payments to partners, previously recognized in Other, net, expenses, as either contra Discount revenue or Marketing and promotion expense. Additionally,  the tables reflect changes to the Company's segment allocation methodology due to reorganization of certain businesses, such as Enterprise Growth, across its reportable operating segments.

(Preliminary)

American Express Company
Consolidated Statements of Income

(Millions)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Revenues
                 
Non-interest revenues
                 
Discount revenue
  $ 3,902     $ 3,422       14 %
Net card fees
    537       521       3  
Travel commissions and fees
    454       385       18  
Other commissions and fees
    529       500       6  
Other
    475       425       12  
Total non-interest revenues
    5,897       5,253       12  
Interest income
                       
Interest and fees on loans
    1,619       1,775       (9 )
Interest and dividends on investment securities
    88       117       (25 )
Deposits with banks and other
    20       13       54  
Total interest income
    1,727       1,905       (9 )
Interest expense
                       
Deposits
    137       128       7  
Short-term borrowings
    -       1       #  
Long-term debt and other
    456       469       (3 )
Total interest expense
    593       598       (1 )
Net interest income
    1,134       1,307       (13 )
Total revenues net of interest expense
    7,031       6,560       7  
Provisions for losses
                       
Charge card
    198       227       (13 )
Cardmember loans
    (120 )     688       #  
Other
    19       28       (32 )
Total provisions for losses
    97       943       (90 )
Total revenues net of interest expense after provisions for losses
    6,934       5,617       23  
                         
Expenses
                       
Marketing and promotion
    709       619       15  
Cardmember rewards
    1,577       1,211       30  
Cardmember services
    164       157       4  
Salaries and employee benefits
    1,522       1,327       15  
Professional services
    663       561       18  
Occupancy and equipment
    394       384       3  
Communications
    95       95       -  
Other, net
    78       11       #  
Total
    5,202       4,365       19  
Pretax income
    1,732       1,252       38  
Income tax provision
    555       367       51  
Net income
  $ 1,177     $ 885       33  
Net income attributable to common shareholders (A)
  $ 1,163     $ 873       33  

# - Denotes a variance of more than 100%.

(A) Represents net income less earnings allocated to participating share awards and other items of $14 million and $12 million for the three months ended March 31, 2011 and 2010, respectively.

 
-1-

 
 
(Preliminary)
American Express Company
Condensed Consolidated Balance Sheets

(Billions)

   
March 31,
   
December 31,
 
   
2011
   
2010
 
             
Assets
           
Cash
  $ 22     $ 17  
Accounts receivable
    41       40  
Investment securities
    11       14  
Loans
    55       58  
Other assets
    15       18  
Total assets
  $ 144     $ 147  
                 
Liabilities and Shareholders' Equity
               
Customer deposits
  $ 32     $ 30  
Short-term borrowings
    3       3  
Long-term debt
    61       66  
Other liabilities
    31       32  
Total liabilities
    127       131  
                 
Shareholders' Equity
    17       16  
Total liabilities and shareholders' equity
  $ 144     $ 147  

 
-2-

 
 
(Preliminary)
American Express Company
Financial Summary

(Millions)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Total revenues net of interest expense
                 
U.S. Card Services
  $ 3,577     $ 3,502       2 %
International Card Services
    1,208       1,135       6  
Global Commercial Services
    1,121       965       16  
Global Network & Merchant Services
    1,137       982       16  
      7,043       6,584       7  
Corporate & Other, including adjustments and eliminations
    (12 )     (24 )     (51 )
 
                       
CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE
  $ 7,031     $ 6,560       7  
                         
Pretax income (loss)
                       
U.S. Card Services
  $ 910     $ 653       39  
International Card Services
    240       165       45  
Global Commercial Services
    265       124       #  
Global Network & Merchant Services
    476       393       21  
      1,891       1,335       42  
Corporate & Other
    (159 )     (83 )     91  
                         
PRETAX INCOME
  $ 1,732     $ 1,252       38  
                         
Net income (loss)
                       
U.S. Card Services
  $ 555     $ 414       34  
International Card Services
    189       139       36  
Global Commercial Services
    184       85       #  
Global Network & Merchant Services
    313       253       24  
      1,241       891       39  
Corporate & Other
    (64 )     (6 )     #  
                         
NET INCOME
  $ 1,177     $ 885       33  

# - Denotes a variance of more than 100%.

 
-3-

 
 
(Preliminary)
American Express Company
Financial Summary (continued)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
EARNINGS PER COMMON SHARE
                 
                   
BASIC
                 
Net income attributable to common shareholders
  $ 0.98     $ 0.74       32 %
                         
Average common shares outstanding (millions)
    1,192       1,185       1 %
                         
DILUTED
                       
Net income attributable to common shareholders
  $ 0.97     $ 0.73       33 %
                         
Average common shares outstanding (millions)
    1,198       1,191       1 %
                         
Cash dividends declared per common share
  $ 0.18     $ 0.18       - %

Selected Statistical Information

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Return on average equity (A)
    27.9 %     18.0 %      
Return on average common equity (A)
    27.6 %     17.1 %      
Return on average tangible common equity (A)
    35.6 %     22.2 %      
Common shares outstanding (millions)
    1,202       1,198       - %
Book value per common share
  $ 14.54     $ 11.21       30 %
Shareholders' equity (billions)
  $ 17.5     $ 13.4       31 %

# - Denotes a variance of more than 100%.

(A) Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity.

 
-4-

 
 
(Preliminary)
American Express Company
Selected Statistical Information

(Billions, except percentages and where indicated)
   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
Card billed business (A):
                 
United States
  $ 124.1     $ 108.0       15 %
Outside the United States
    63.8       53.0       20  
Total
  $ 187.9     $ 161.0       17  
Total cards-in-force (millions) (B):
                       
United States
    49.4       48.8       1 %
Outside the United States
    43.0       39.2       10  
Total
    92.4       88.0       5  
Basic cards-in-force (millions) (B) (C):
                       
United States
    38.3       37.8       1 %
Outside the United States
    34.4       31.2       10  
Total
    72.7       69.0       5  
                         
Average discount rate (D)
    2.55 %     2.55 %        
Average basic cardmember spending (dollars) (E)
  $ 3,438     $ 3,012       14 %
Average fee per card (dollars) (E)
  $ 39     $ 37       5 %
Average fee per card adjusted (dollars) (E)
  $ 42     $ 40       5 %

(A)  Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.  Card billed business is reflected in the United States or outside the United States based on where the cardmember is domiciled.

(B) Total cards-in-force represents the number of cards that are issued and outstanding.  Proprietary basic consumer cards-in-force includes basic cards issued to the primary account owner and does not include additional supplemental cards issued on that account.  Proprietary basic small business and corporate cards-in-force include basic and supplemental cards issued to employee cardmembers.  Non-proprietary cards-in-force includes all cards that are issued and outstanding under network partnership agreements, except for retail co-brand cardmember accounts which have no out-of-store spend activity during the prior 12 month period.

(C)  Prior to and including the fourth quarter of 2010, the Company did not have the data necessary to separately report Basic and Supplementary cards-in-force (CIF) for Global Network Services; therefore, all cards-in-force for Global Network Services was reported as Basic CIF. Starting in the first quarter of 2011, as the necessary data became available, the Company began to separately report Basic and Supplementary CIF for Global Network Services.  The Company has accordingly revised prior periods to conform with the current period presentation.

(D)  This calculation is designed to reflect pricing at merchants accepting general purpose American Express cards.  It represents the percentage of billed business (both proprietary and Global Network Services) retained by the Company from merchants it acquires, prior to payments to third parties unrelated to merchant acceptance.

(E)  Average basic cardmember spending and average fee per card are computed from proprietary card activities only.  Average fee per card is computed based on net card fees, including the amortization of deferred direct acquisition costs, plus card fees included in interest and fees on loans (including related amortization of deferred direct acquisition costs), divided by average worldwide proprietary cards-in-force.  The card fees related to cardmember loans included in interest and fees on loans were $64 million and $51 million for the quarters ended March 31, 2011 and 2010, respectively.  The adjusted average fee per card is computed in the same manner, but excludes amortization of deferred direct acquisition costs (a portion of which is charge card related and included in net card fees and a portion of which is lending related and included in interest and fees on loans).  The amount of amortization excluded was $54 million and $51 million for the quarters ended March 31, 2011 and 2010, respectively.  The Company presents adjusted average fee per card because management believes that this metric presents a useful indicator of card fee pricing across a range of its proprietary card products.

 
-5-

 
 
(Preliminary)
American Express Company
Selected Statistical Information (continued)

 (Billions, except percentages and where indicated)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
Worldwide cardmember receivables:
                 
Total receivables
  $ 37.7     $ 33.7       12 %
Loss reserves (millions):
                       
Beginning balance
  $ 386     $ 546       (29 )%
Provisions for losses on authorized transactions (A)
    160       184       (13 )
Net write-offs
    (132 )     (244 )     (46 )
Other
    7       12       (42 )
Ending balance
  $ 421     $ 498       (15 )
% of receivables
    1.1 %     1.5 %        
Net write-off rate - USCS
    1.7 %     1.7 %        
30 days past due as a % of total - USCS
    1.8 %     1.9 %        
Net loss ratio (as a % of charge volume) - ICS/GCS (B)
    0.09 %     0.38 %        
90 days past billing as a % of total - ICS/GCS (B)
    0.8 %     0.9 %        
                         
Worldwide cardmember loans:
                       
Total loans
  $ 57.8     $ 57.6       - %
30 days past due loans as a % of total
    1.9 %     3.3 %        
Loss reserves (millions):
                       
Beginning balance
  $ 3,646     $ 3,268       12 %
Adoption of GAAP consolidation standard (C)
    N/A     $ 2,531       -  
Provisions for losses on authorized transactions
    (139 )     670       #  
Net write-offs - principal
    (535 )     (1,035 )     (48 )
Net write-offs - interest and fees
    (61 )     (114 )     (46 )
Other
    10       (6 )     #  
Ending balance
  $ 2,921     $ 5,314       (45 )
Ending Reserves - principal
  $ 2,839     $ 5,161       (45 )
Ending Reserves - interest and fees
  $ 82     $ 153       (46 )
% of loans
    5.1 %     9.2 %        
% of past due
    263 %     277 %        
Average loans
  $ 58.5     $ 59.3       (1 )%
Net write-off rate
    3.7 %     7.0 %        
Net interest income divided by average loans (D) (E)
    7.9 %     8.9 %        
Net interest yield on cardmember loans (D)
    9.2 %     10.3 %        

# - Denotes a variance of more than 100%.

(A)  Represents loss provisions for cardmember receivables consisting of principal (resulting from authorized transactions) and fee reserve components.

(B)  Effective January 1, 2010, the Company revised the time period in which past due cardmember receivables in International Card Services and Global Commercial Services are written off to when they are 180 days past due or earlier, consistent with applicable bank regulatory guidance and the write-off methodology adopted for U.S. Card Services in the fourth quarter of 2008. Previously, receivables were written off when they were 360 days past billing or earlier. Therefore, the net write-offs for the first quarter of 2010 include net write-offs of approximately $60 million for International Card Services and approximately $48 million for Global Commercial Services resulting from this write-off methodology change, which increased the net loss ratios and decreased the 90 days past billing metrics for these segments, but did not have a substantial impact on provisions for losses. If these amounts had been excluded from net write-offs, the combined net loss ratio for International Card Services/Global Commercial Services for the first quarter of 2010 would have been 0.13%.

(C)  In accordance with GAAP effective January 1, 2010, which resulted in the consolidation of the American Express Credit Account Master Trust (the Lending Trust), reflecting $29.0 billion of additional cardmember loans along with a $2.5 billion loan loss reserve on the Company's balance sheets.

(D)  See Appendix III for calculations of net interest yield on cardmember loans, a non-GAAP measure and net interest income divided by average loans, a GAAP measure.  Management believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(E)  This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
-6-

 
 
(Preliminary)

American Express Company
Consolidated Statements of Income
(Millions)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Revenues
                             
Non-interest revenues
                             
Discount revenue
  $ 3,902     $ 4,017     $ 3,761     $ 3,680     $ 3,422  
Net card fees
    537       534       527       520       521  
Travel commissions and fees
    454       471       483       434       385  
Other commissions and fees
    529       519       515       497       500  
Other
    475       513       503       486       425  
Total non-interest revenues
    5,897       6,054       5,789       5,617       5,253  
Interest income
                                       
Interest and fees on loans
    1,619       1,676       1,675       1,657       1,775  
Interest and dividends on investment securities
    88       98       103       125       117  
Deposits with banks and other
    20       21       16       16       13  
Total interest income
    1,727       1,795       1,794       1,798       1,905  
Interest expense
                                       
Deposits
    137       140       141       137       128  
Short-term borrowings
    -       1       -       1       1  
Long-term debt and other
    456       464       469       472       469  
Total interest expense
    593       605       610       610       598  
Net interest income
    1,134       1,190       1,184       1,188       1,307  
Total revenues net of interest expense
    7,031       7,244       6,973       6,805       6,560  
Provisions for losses
                                       
Charge card
    198       183       89       96       227  
Cardmember loans
    (120 )     37       262       540       688  
Other
    19       19       22       16       28  
Total provisions for losses
    97       239       373       652       943  
Total revenues net of interest expense after provision for losses
    6,934       7,005       6,600       6,153       5,617  
                                         
Expenses
                                       
Marketing and promotion
    709       833       871       824       619  
Cardmember rewards
    1,577       1,334       1,263       1,192       1,211  
Cardmember services
    164       166       141       127       157  
Salaries and employee benefits
    1,522       1,570       1,354       1,315       1,327  
Professional services
    663       908       701       636       561  
Occupancy and equipment
    394       428       371       379       384  
Communications
    95       99       92       97       95  
Other, net
    78       190       167       (12 )     11  
Total
    5,202       5,528       4,960       4,558       4,365  
Pretax income
    1,732       1,477       1,640       1,595       1,252  
Income tax provision
    555       415       547       578       367  
Net income
  $ 1,177     $ 1,062     $ 1,093     $ 1,017     $ 885  
Net income attributable to common shareholders (A)
  $ 1,163     $ 1,050     $ 1,080     $ 1,004     $ 873  

(A) Represents net income less earnings allocated to participating share awards and other items of $14 million for the quarter ended March 31, 2011, $12 million for the quarter ended December 31, 2010, $13 million for the quarter ended September 30, 2010, $13 million for the quarter ended June 30, 2010 and $12 million for the quarter ended March 31, 2010.

 
-7-

 
 
(Preliminary)
American Express Company
Financial Summary

(Millions)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Total revenues net of interest expense
                             
U.S. Card Services
  $ 3,577     $ 3,728     $ 3,625     $ 3,607     $ 3,502  
International Card Services
    1,208       1,238       1,163       1,107       1,135  
Global Commercial Services
    1,121       1,067       1,072       1,023       965  
Global Network & Merchant Services
    1,137       1,172       1,100       1,051       982  
      7,043       7,205       6,960       6,788       6,584  
Corporate & Other, including adjustments and eliminations
    (12 )     39       13       17       (24 )
 
                                       
CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE
  $ 7,031     $ 7,244     $ 6,973     $ 6,805     $ 6,560  
                                         
Pretax income (loss)
                                       
U.S. Card Services
  $ 910     $ 1,059     $ 971     $ 821     $ 653  
International Card Services
    240       102       131       191       165  
Global Commercial Services
    265       140       226       233       124  
Global Network & Merchant Services
    476       381       410       405       393  
      1,891       1,682       1,738       1,650       1,335  
Corporate & Other
    (159 )     (205 )     (98 )     (55 )     (83 )
                                         
PRETAX INCOME
  $ 1,732     $ 1,477     $ 1,640     $ 1,595     $ 1,252  
                                         
Net income (loss)
                                       
U.S. Card Services
  $ 555     $ 700     $ 595     $ 516     $ 414  
International Card Services
    189       99       144       155       139  
Global Commercial Services
    184       103       150       112       85  
Global Network & Merchant Services
    313       259       252       261       253  
      1,241       1,161       1,141       1,044       891  
Corporate & Other
    (64 )     (99 )     (48 )     (27 )     (6 )
                                         
NET INCOME
  $ 1,177     $ 1,062     $ 1,093     $ 1,017     $ 885  

 
-8-

 
 
(Preliminary)
American Express Company
Financial Summary (continued)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
EARNINGS PER COMMON SHARE
                             
                               
BASIC
                             
Net income attributable to common shareholders
  $ 0.98     $ 0.88     $ 0.91     $ 0.84     $ 0.74  
                                         
Average common shares outstanding (millions)
    1,192       1,188       1,193       1,190       1,185  
                                         
DILUTED
                                       
Net income attributable to common shareholders
  $ 0.97     $ 0.88     $ 0.90     $ 0.84     $ 0.73  
                                         
Average common shares outstanding (millions)
    1,198       1,194       1,199       1,197       1,191  
                                         
Cash dividends declared per common share
  $ 0.18     $ 0.18     $ 0.18     $ 0.18     $ 0.18  

Selected Statistical Information
                               
   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Return on average equity (A)
    27.9 %     27.5 %     25.9 %     23.5 %     18.0 %
Return on average common equity (A)
    27.6 %     27.2 %     25.6 %     23.2 %     17.1 %
Return on average tangible common equity (A)
    35.6 %     35.1 %     33.1 %     30.0 %     22.2 %
Common shares outstanding (millions)
    1,202       1,197       1,204       1,202       1,198  
Book value per common share
  $ 14.54     $ 13.56     $ 13.22     $ 12.08     $ 11.21  
Shareholders' equity (billions)
  $ 17.5     $ 16.2     $ 15.9     $ 14.5     $ 13.4  

(A) Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity.

 
-9-

 

(Preliminary)
American Express Company
Selected Statistical Information


(Billions, except percentages and where indicated)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
Card billed business (A):
                             
United States
  $ 124.1     $ 131.1     $ 120.5     $ 119.7     $ 108.0  
Outside the United States
    63.8       66.6       58.8       55.6       53.0  
Total
  $ 187.9     $ 197.7     $ 179.3     $ 175.3     $ 161.0  
Total cards-in-force (millions) (B):
                                       
United States
    49.4       48.9       48.1       49.0       48.8  
Outside the United States
    43.0       42.1       40.9       39.9       39.2  
Total
    92.4       91.0       89.0       88.9       88.0  
Basic cards-in-force (millions) (B) (C):
                                       
United States
    38.3       37.9       37.2       37.9       37.8  
Outside the United States
    34.4       33.7       32.6       31.8       31.2  
Total
    72.7       71.6       69.8       69.7       69.0  
                                         
Average discount rate (D)
    2.55 %     2.52 %     2.56 %     2.56 %     2.55 %
Average basic cardmember spending (dollars) (E)
  $ 3,438     $ 3,629     $ 3,330     $ 3,288     $ 3,012  
Average fee per card (dollars) (E)
  $ 39     $ 38     $ 38     $ 37     $ 37  
Average fee per card adjusted (dollars) (E)
  $ 42     $ 42     $ 41     $ 41     $ 40  

(A) Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.  Card billed business is reflected in the United States or outside the United States based on where the cardmember is domiciled.

(B) Total cards-in-force represents the number of cards that are issued and outstanding.  Proprietary basic consumer cards-in-force includes basic cards issued to the primary account owner and does not include additional supplemental cards issued on that account.  Proprietary basic small business and corporate cards-in-force include basic and supplemental cards issued to employee cardmembers.  Non-proprietary cards-in-force includes all cards that are issued and outstanding under network partnership agreements, except for retail co-brand cardmember accounts which have no out-of-store spend activity during the prior 12 month period.

(C)  Prior to and including the fourth quarter of 2010, the Company did not have the data necessary to separately report Basic and Supplementary cards-in-force (CIF) for Global Network Services; therefore, all cards-in-force for Global Network Services was reported as Basic CIF. Starting in the first quarter of 2011, as the necessary data became available, the Company began to separately report Basic and Supplementary CIF for Global Network Services.  The Company has accordingly revised prior periods to conform with the current period presentation.

(D)  This calculation is designed to reflect pricing at merchants accepting general purpose American Express cards.  It represents the percentage of billed business (both proprietary and Global Network Services) retained by the Company from merchants it acquires, prior to payments to third parties unrelated to merchant acceptance.

(E)  Average basic cardmember spending and average fee per card are computed from proprietary card activities only.  Average fee per card is computed based on net card fees, including the amortization of deferred direct acquisition costs, plus card fees included in interest and fees on loans (including related amortization of deferred direct acquisition costs), divided by average worldwide proprietary cards-in-force.  The card fees related to cardmember loans included in interest and fees on loans were $64 million for the quarter ended March 31, 2011, $63 million for the quarter ended December 31, 2010, $58 million for the quarter ended September 30, 2010, $48 million for the quarter ended June 30, 2010 and $51 million for the quarter ended March 31, 2010.  The adjusted average fee per card is computed in the same manner, but excludes amortization of deferred direct acquisition costs (a portion of which is charge card related and included in net card fees and a portion of which is lending related and included in interest and fees on loans).  The amount of amortization excluded for these periods were $54 million for the quarter ended March 31, 2011, $51 million for the quarter ended December 31, 2010, $49 million for the quarter ended September 30, 2010, $56 million for the quarter ended June 30, 2010 and $51 million for the quarter ended March 31, 2010.  The Company presents adjusted average fee per card because management believes that this metric presents a useful indicator of card fee pricing across a range of its proprietary card products.

 
-10-

 

(Preliminary)
American Express Company
Selected Statistical Information (continued)

(Billions, except percentages and where indicated)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Worldwide cardmember receivables:
                             
Total receivables
  $ 37.7     $ 37.3     $ 35.1     $ 34.6     $ 33.7  
Loss reserves (millions):
                                       
Beginning balance
  $ 386     $ 364     $ 440     $ 498     $ 546  
Provisions for losses on authorized transactions (A)
    160       147       53       55       184  
Net write-offs
    (132 )     (117 )     (116 )     (121 )     (244 )
Other
    7       (8 )     (13 )     8       12  
Ending balance
  $ 421     $ 386     $ 364     $ 440     $ 498  
% of receivables
    1.1 %     1.0 %     1.0 %     1.3 %     1.5 %
Net write-off rate - USCS
    1.7 %     1.4 %     1.6 %     1.6 %     1.7 %
30 days past due as a % of total - USCS
    1.8 %     1.5 %     1.7 %     1.5 %     1.9 %
Net loss ratio (as a % of charge volume) - ICS/GCS (B)
    0.09 %     0.09 %     0.09 %     0.10 %     0.38 %
90 days past billing as a % of total - ICS/GCS (B)
    0.8 %     0.9 %     0.8 %     1.0 %     0.9 %
                                         
Worldwide cardmember loans:
                                       
Total loans
  $ 57.8     $ 60.9     $ 57.2     $ 57.3     $ 57.6  
30 days past due loans as a % of total
    1.9 %     2.1 %     2.5 %     2.8 %     3.3 %
Loss reserves (millions):
                                       
Beginning balance
  $ 3,646     $ 4,318     $ 4,866     $ 5,314     $ 3,268  
Adoption of GAAP consolidation standard (C)
    N/A       N/A       N/A       N/A     $ 2,531  
Provisions for losses on authorized transactions
    (139 )     16       239       520       670  
Net write-offs - principal
    (535 )     (630 )     (728 )     (867 )     (1,035 )
Net write-offs - interest and fees
    (61 )     (72 )     (81 )     (92 )     (114 )
Other
    10       14       22       (9 )     (6 )
Ending balance
  $ 2,921     $ 3,646     $ 4,318     $ 4,866     $ 5,314  
Ending Reserves - principal
  $ 2,839     $ 3,551     $ 4,210     $ 4,743     $ 5,161  
Ending Reserves - interest and fees
  $ 82     $ 95     $ 108     $ 123     $ 153  
% of loans
    5.1 %     6.0 %     7.5 %     8.5 %     9.2 %
% of past due
    263 %     287 %     302 %     307 %     277 %
Average loans
  $ 58.5     $ 58.5     $ 57.4     $ 57.5     $ 59.3  
Net write-off rate
    3.7 %     4.3 %     5.1 %     6.0 %     7.0 %
Net interest income divided by average loans (D) (E)
    7.9 %     8.1 %     8.2 %     8.3 %     8.9 %
Net interest yield on cardmember loans (D)
    9.2 %     9.3 %     9.5 %     9.6 %     10.3 %

(A)  Represents loss provisions for cardmember receivables consisting of principal (resulting from authorized transactions) and fee reserve components.

(B)  Effective January 1, 2010, the Company revised the time period in which past due cardmember receivables in International Card Services and Global Commercial Services are written off to when they are 180 days past due or earlier, consistent with applicable bank regulatory guidance and the write-off methodology adopted for U.S. Card Services in the fourth quarter of 2008. Previously, receivables were written off when they were 360 days past billing or earlier. Therefore, the net write-offs for the first quarter of 2010 include net write-offs of approximately $60 million for International Card Services and approximately $48 million for Global Commercial Services resulting from this write-off methodology change, which increased the net loss ratios and decreased the 90 days past billing metrics for these segments, but did not have a substantial impact on provisions for losses. If these amounts had been excluded from net write-offs, the combined net loss ratio for International Card Services/Global Commercial Services for the first quarter of 2010 would have been 0.13%.

(C)  In accordance with GAAP effective January 1, 2010, which resulted in the consolidation of the American Express Credit Account Master Trust (the Lending Trust), reflecting $29.0 billion of additional cardmember loans along with a $2.5 billion loan loss reserve on the Company's balance sheets.

(D)  See Appendix III for calculations of net interest yield on cardmember loans, a non-GAAP measure and net interest income divided by average loans, a GAAP measure.  Management believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(E)  This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
-11-

 

(Preliminary)
U.S. Card Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Revenues
                 
Discount revenue, net card fees and other
  $ 2,486     $ 2,281       9 %
Interest income
    1,294       1,411       (8 )
Interest expense
    203       190       7  
Net interest income
    1,091       1,221       (11 )
Total revenues net of interest expense
    3,577       3,502       2  
Provisions for losses
    47       687       (93 )
Total revenues net of interest expense after provisions for losses
    3,530       2,815       25  
Expenses
                       
Marketing, promotion, rewards and cardmember services
    1,718       1,324       30  
Salaries and employee benefits and other operating expenses
    902       838       8  
Total
    2,620       2,162       21  
Pretax segment income
    910       653       39  
Income tax provision
    355       239       49  
Segment income
  $ 555     $ 414       34  

# - Denotes a variance of more than 100%.

 
-12-

 

(Preliminary)
U.S. Card Services
Selected Statistical Information

(Billions, except percentages and where indicated)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Card billed business
  $ 96.1     $ 84.9       13 %
Total cards-in-force (millions)
    40.1       39.5       2 %
Basic cards-in-force (millions)
    29.8       29.4       1 %
Average basic cardmember spending (dollars)
  $ 3,231     $ 2,884       12 %
                         
U.S. Consumer Travel:
                       
Travel sales (millions)
  $ 849     $ 735       16 %
Travel commissions and fees/sales
    7.9 %     7.8 %        
                         
Total segment assets
  $ 81.2     $ 74.9       8 %
Segment capital (millions) (A)
  $ 8,000     $ 5,311       51 %
Return on average segment capital (B)
    35.1 %     15.4 %        
Return on average tangible segment capital (B)
    37.6 %     16.8 %        
                         
Cardmember receivables:
                       
Total receivables
  $ 17.6     $ 16.6       6 %
30 days past due as a % of total
    1.8 %     1.9 %        
Average receivables
  $ 17.9     $ 16.7       7 %
Net write-off rate
    1.7 %     1.7 %        
                         
Cardmember loans:
                       
Total loans
  $ 49.2     $ 49.2       - %
30 days past due loans as a % of total
    1.8 %     3.3 %        
Average loans
  $ 49.6     $ 50.5       (2 )%
Net write-off rate
    3.7 %     7.2 %        
Net interest income divided by average loans (C) (D)
    8.9 %     9.8 %        
Net interest yield on cardmember loans (C)
    9.1 %     10.0 %        

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital.

(C) See Appendix IV for calculations of net interest yield on cardmember loans, a non-GAAP measure and net interest income divided by average loans, a GAAP measure.  Management believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(D) This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
-13-

 

(Preliminary)
U.S. Card Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Revenues
                             
Discount revenue, net card fees and other
  $ 2,486     $ 2,606     $ 2,501     $ 2,496     $ 2,281  
Interest income
    1,294       1,330       1,334       1,315       1,411  
Interest expense
    203       208       210       204       190  
Net interest income
    1,091       1,122       1,124       1,111       1,221  
Total revenues net of interest expense
    3,577       3,728       3,625       3,607       3,502  
Provisions for losses
    47       111       274       519       687  
Total revenues net of interest expense after provisions for losses
    3,530       3,617       3,351       3,088       2,815  
Expenses
                                       
Marketing, promotion, rewards and cardmember services
    1,718       1,533       1,477       1,410       1,324  
Salaries and employee benefits and other operating expenses
    902       1,025       903       857       838  
Total
    2,620       2,558       2,380       2,267       2,162  
Pretax segment income
    910       1,059       971       821       653  
Income tax provision
    355       359       376       305       239  
Segment income
  $ 555     $ 700     $ 595     $ 516     $ 414  

 
-14-

 


(Preliminary)
U.S. Card Services
Selected Statistical Information

(Billions, except percentages and where indicated)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Card billed business
  $ 96.1     $ 103.4     $ 95.2     $ 94.6     $ 84.9  
Total cards-in-force (millions)
    40.1       39.9       39.9       39.6       39.5  
Basic cards-in-force (millions)
    29.8       29.7       29.7       29.5       29.4  
Average basic cardmember spending (dollars)
  $ 3,231     $ 3,480     $ 3,219     $ 3,212     $ 2,884  
                                         
U.S. Consumer Travel:
                                       
Travel sales
  $ 0.8     $ 0.7     $ 0.8     $ 0.8     $ 0.7  
Travel commissions and fees/sales
    7.9 %     8.8 %     8.6 %     7.9 %     7.8 %
                                         
Total segment assets
  $ 81.2     $ 91.3     $ 81.1     $ 80.8     $ 74.9  
Segment capital (A)
  $ 8.0     $ 7.4     $ 7.0     $ 6.0     $ 5.3  
Return on average segment capital (B)
    35.1 %     35.0 %     32.5 %     26.4 %     15.4 %
Return on average tangible segment capital (B)
    37.6 %     37.8 %     35.1 %     28.7 %     16.8 %
                                         
Cardmember receivables:
                                       
Total receivables
  $ 17.6     $ 19.2     $ 16.5     $ 17.3     $ 16.6  
30 days past due as a % of total
    1.8 %     1.5 %     1.7 %     1.5 %     1.9 %
Average receivables
  $ 17.9     $ 17.5     $ 16.9     $ 17.1     $ 16.7  
Net write-off rate
    1.7 %     1.4 %     1.6 %     1.6 %     1.7 %
                                         
Cardmember loans:
                                       
Total loans
  $ 49.2     $ 51.6     $ 48.7     $ 49.0     $ 49.2  
30 days past due loans as a % of total
    1.8 %     2.1 %     2.5 %     2.7 %     3.3 %
Average loans
  $ 49.6     $ 49.8     $ 49.1     $ 49.1     $ 50.5  
Net write-off rate
    3.7 %     4.4 %     5.2 %     6.2 %     7.2 %
Net interest income divided by average loans (C) (D)
    8.9 %     8.9 %     9.1 %     9.1 %     9.8 %
Net interest yield on cardmember loans (C)
    9.1 %     9.1 %     9.3 %     9.3 %     10.0 %

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital.

(C)  See Appendix IV for calculations of net interest yield on cardmember loans, a non-GAAP measure and net interest income divided by average loans, a GAAP measure.  Management believes net interest yield on cardmember loan is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(D) This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
-15-

 

(Preliminary)
International Card Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Revenues
                 
Discount revenue, net card fees and other
  $ 989     $ 878       13 %
Interest income
    325       363       (10 )
Interest expense
    106       106       -  
Net interest income
    219       257       (15 )
Total revenues net of interest expense
    1,208       1,135       6  
Provisions for losses
    5       158       (97 )
Total revenues net of interest expense after provisions for losses
    1,203       977       23  
Expenses
                       
Marketing, promotion, rewards and cardmember services
    407       350       16  
Salaries and employee benefits and other operating expenses
    556       462       20  
Total
    963       812       19  
Pretax segment income
    240       165       45  
Income tax provision
    51       26       96  
Segment income
  $ 189     $ 139       36  

# - Denotes variance of more than 100%.

 
-16-

 

(Preliminary)
International Card Services
Selected Statistical Information

(Billions, except percentages and where indicated)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Card billed business
  $ 28.4     $ 24.4       16 %
Total cards-in-force (millions)
    15.0       15.0       - %
Basic cards-in-force (millions)
    10.4       10.4       - %
Average basic cardmember spending (dollars)
  $ 2,735     $ 2,340       17 %
                         
International Consumer Travel:
                       
Travel sales (millions)
  $ 315     $ 261       21 %
Travel commissions and fees/sales
    7.6 %     7.3 %        
                         
Total segment assets
  $ 26.7     $ 21.1       27 %
Segment capital (millions) (A)
  $ 2,978     $ 2,117       41 %
Return on average segment capital (B)
    25.8 %     19.1 %        
Return on average tangible segment capital (B)
    39.4 %     25.6 %        
                         
Cardmember receivables:
                       
Total receivables
  $ 6.5     $ 5.5       18 %
90 days past billing as a % of total (C)
    1.0 %     1.0 %        
Net loss ratio (as a % of charge volume) (C)
    0.15 %     0.53 %        
                         
Cardmember loans:
                       
Total loans
  $ 8.5     $ 8.4       1 %
30 days past due loans as a % of total
    2.4 %     3.3 %        
Average loans
  $ 8.8     $ 8.8       - %
Net write-off rate
    3.2 %     5.5 %        
Net interest income divided by average loans (D) (E)
    10.1 %     11.8 %        
Net interest yield on cardmember loans (D)
    10.0 %     11.7 %        

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital.

(C) Effective January 1, 2010, the Company revised the time period in which past due cardmember receivables in International Card Services are written off to when they are 180 days past due or earlier, consistent with applicable bank regulatory guidance and the write-off methodology adopted for U.S. Card Services in the fourth quarter of 2008. Previously, receivables were written off when they were 360 days past billing or earlier. Therefore, the net write-offs for the first quarter of 2010 include net write-offs of approximately $60 million for International Card Services resulting from this write-off methodology change, which increased the net loss ratio and decreased the 90 days past billing metric for this segment, but did not have a substantial impact on provisions for losses. If this amount had been excluded from net write-offs, the net loss ratio for International Card Services would have been 0.17%.

(D) See Appendix IV for calculations of net interest yield on cardmember loans, a non-GAAP measure and net interest income divided by average loans, a GAAP measure.  Management believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(E) This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
-17-

 

(Preliminary)
International Card Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Revenues
                             
Discount revenue, net card fees and other
  $ 989     $ 1,010     $ 926     $ 864     $ 878  
Interest income
    325       346       342       342       363  
Interest expense
    106       118       105       99       106  
Net interest income
    219       228       237       243       257  
Total revenues net of interest expense
    1,208       1,238       1,163       1,107       1,135  
Provisions for losses
    5       80       64       90       158  
Total revenues net of interest expense after provisions for losses
    1,203       1,158       1,099       1,017       977  
Expenses
                                       
Marketing, promotion, rewards and cardmember services
    407       458       428       376       350  
Salaries and employee benefits and other operating expenses
    556       598       540       450       462  
Total
    963       1,056       968       826       812  
Pretax segment income
    240       102       131       191       165  
Income tax provision (benefit)
    51       3       (13 )     36       26  
Segment income
  $ 189     $ 99     $ 144     $ 155     $ 139  

 
-18-

 

(Preliminary)
International Card Services
Selected Statistical Information

(Billions, except percentages and where indicated)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Card billed business
  $ 28.4     $ 30.9     $ 27.1     $ 25.5     $ 24.4  
Total cards-in-force (millions)
    15.0       15.0       15.0       15.0       15.0  
Basic cards-in-force (millions)
    10.4       10.4       10.4       10.4       10.4  
Average basic cardmember spending (dollars)
  $ 2,735     $ 2,971     $ 2,609     $ 2,449     $ 2,340  
                                         
International Consumer Travel:
                                       
Travel sales
  $ 0.3     $ 0.3     $ 0.3     $ 0.3     $ 0.3  
Travel commissions and fees/sales
    7.6 %     8.7 %     7.9 %     8.0 %     7.3 %
                                         
Total segment assets
  $ 26.7     $ 25.3     $ 21.9     $ 20.6     $ 21.1  
Segment capital (A)
  $ 3.0     $ 2.2     $ 2.1     $ 2.0     $ 2.1  
Return on average segment capital (B)
    25.8 %     25.1 %     23.6 %     22.8 %     19.1 %
Return on average tangible segment capital (B)
    39.4 %     34.8 %     32.1 %     30.7 %     25.6 %
                                         
Cardmember receivables:
                                       
Total receivables
  $ 6.5     $ 6.7     $ 6.2     $ 5.6     $ 5.5  
90 days past billing as a % of total (C)
    1.0 %     1.0 %     1.0 %     1.0 %     1.0 %
Net loss ratio (as a % of charge volume) (C)
    0.15 %     0.15 %     0.14 %     0.15 %     0.53 %
                                         
Cardmember loans:
                                       
Total loans
  $ 8.5     $ 9.3     $ 8.5     $ 8.3     $ 8.4  
30 days past due loans as a % of total
    2.4 %     2.3 %     2.8 %     3.0 %     3.3 %
Average loans
  $ 8.8     $ 8.7     $ 8.3     $ 8.3     $ 8.8  
Net write-off rate
    3.2 %     4.0 %     4.3 %     4.9 %     5.5 %
Net interest income divided by average loans (D) (E)
    10.1 %     10.4 %     11.3 %     11.7 %     11.8 %
Net interest yield on cardmember loans (D)
    10.0 %     10.6 %     11.1 %     11.4 %     11.7 %

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital.

(C) Effective January 1, 2010, the Company revised the time period in which past due cardmember receivables in International Card Services are written off to when they are 180 days past due or earlier, consistent with applicable bank regulatory guidance and the write-off methodology adopted for U.S. Card Services in the fourth quarter of 2008. Previously, receivables were written off when they were 360 days past billing or earlier. Therefore, the net write-offs for the first quarter of 2010 include net write-offs of approximately $60 million for International Card Services resulting from this write-off methodology change, which increased the net loss ratio and decreased the 90 days past billing metric for this segment, but did not have a substantial impact on provisions for losses. If this amount had been excluded from net write-offs, the net loss ratio for International Card Services would have been 0.17%.

(D) See Appendix IV for calculations of net interest yield on cardmember loans, a non-GAAP measure and net interest income divided by average loans, a GAAP measure.  Management believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(E) This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
-19-

 

(Preliminary)
Global Commercial Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Revenues
                 
Discount revenue, net card fees and other
  $ 1,177     $ 1,013       16 %
Interest income
    2       1       100  
Interest expense
    58       49       18  
Net interest expense
    (56 )     (48 )     17  
Total revenues net of interest expense
    1,121       965       16  
Provisions for losses
    23       78       (71 )
Total revenues net of interest expense after provisions for losses
    1,098       887       24  
Expenses
                       
Marketing, promotion, rewards and cardmember services
    125       114       10  
Salaries and employee benefits and other operating expenses
    708       649       9  
Total
    833       763       9  
Pretax segment income
    265       124       #  
Income tax provision
    81       39       #  
Segment income
  $ 184     $ 85       #  

# - Denotes variance of more than 100%.

 
-20-

 

(Preliminary)
Global Commercial Services
Selected Statistical Information

(Billions, except percentages and where indicated)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Card billed business
  $ 36.6     $ 30.8       19 %
Total cards-in-force (millions)
    7.1       7.0       1 %
Basic cards-in-force (millions)
    7.1       7.0       1 %
Average basic cardmember spending (dollars)
  $ 5,175     $ 4,400       18 %
                         
Global Corporate Travel:
                       
Travel sales
  $ 4.9     $ 4.1       20 %
Travel commissions and fees/sales
    7.4 %     7.4 %        
                         
Total segment assets
  $ 20.5     $ 17.1       20 %
Segment capital (millions) (A)
  $ 3,556     $ 3,394       5 %
Return on average segment capital (B)
    15.5 %     9.4 %        
Return on average tangible segment capital (B)
    33.5 %     20.4 %        
                         
Cardmember receivables:
                       
Total receivables
  $ 13.3     $ 11.4       17 %
90 days past billing as a % of total (C)
    0.7 %     0.8 %        
Net loss ratio (as a % of charge volume) (C)
    0.06 %     0.28 %        

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital.

(C) Effective January 1, 2010, the Company revised the time period in which past due cardmember receivables in Global Commercial Services are written off to when they are 180 days past due or earlier, consistent with applicable bank regulatory guidance and the write-off methodology adopted for U.S. Card Services in the fourth quarter of 2008. Previously, receivables were written off when they were 360 days past billing or earlier. Therefore, the net write-offs for the first quarter of 2010 include net write-offs of approximately $48 million for Global Commercial Services resulting from this write-off methodology change, which increased the net loss ratio and decreased the 90 days past billing metric for this segment, but did not have a substantial impact on provisions for losses. If this amount had been excluded from net write-offs, the net loss ratio for Global Commercial Services would have been 0.11%.

 
-21-

 

(Preliminary)
Global Commercial Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Revenues
                             
Discount revenue, net card fees and other
  $ 1,177     $ 1,130     $ 1,128     $ 1,076     $ 1,013  
Interest income
    2       2       2       2       1  
Interest expense
    58       65       58       55       49  
Net interest expense
    (56 )     (63 )     (56 )     (53 )     (48 )
Total revenues net of interest expense
    1,121       1,067       1,072       1,023       965  
Provisions for losses
    23       30       21       28       78  
Total revenues net of interest expense after provisions for losses
    1,098       1,037       1,051       995       887  
Expenses
                                       
Marketing, promotion, rewards and cardmember services
    125       112       109       104       114  
Salaries and employee benefits and other operating expenses
    708       785       716       658       649  
Total
    833       897       825       762       763  
Pretax segment income
    265       140       226       233       124  
Income tax provision
    81       37       76       121       39  
Segment income
  $ 184     $ 103     $ 150     $ 112     $ 85  

 
-22-

 

(Preliminary)
Global Commercial Services
Selected Statistical Information

(Billions, except percentages and where indicated)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Card billed business
  $ 36.6     $ 35.9     $ 33.2     $ 32.9     $ 30.8  
Total cards-in-force (millions)
    7.1       7.1       7.0       7.0       7.0  
Basic cards-in-force (millions)
    7.1       7.1       7.0       7.0       7.0  
Average basic cardmember spending (dollars)
  $ 5,175     $ 5,083     $ 4,734     $ 4,712     $ 4,400  
                                         
Global Corporate Travel:
                                       
Travel sales
  $ 4.9     $ 4.6     $ 4.2     $ 4.6     $ 4.1  
Travel commissions and fees/sales
    7.4 %     8.3 %     9.3 %     7.6 %     7.4 %
                                         
Total segment assets
  $ 20.5     $ 18.1     $ 18.4     $ 17.4     $ 17.1  
Segment capital (A)
  $ 3.6     $ 3.7     $ 3.6     $ 3.5     $ 3.4  
Return on average segment capital (B)
    15.5 %     12.6 %     12.3 %     10.9 %     9.4 %
Return on average tangible segment capital (B)
    33.5 %     27.1 %     26.6 %     23.6 %     20.4 %
                                         
Cardmember receivables:
                                       
Total receivables
  $ 13.3     $ 11.3     $ 12.2     $ 11.5     $ 11.4  
90 days past billing as a % of total (C)
    0.7 %     0.8 %     0.8 %     1.0 %     0.8 %
Net loss ratio (as a % of charge volume) (C)
    0.06 %     0.06 %     0.06 %     0.06 %     0.28 %

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital.

(C) Effective January 1, 2010, the Company revised the time period in which past due cardmember receivables in Global Commercial Services are written off to when they are 180 days past due or earlier, consistent with applicable bank regulatory guidance and the write-off methodology adopted for U.S. Card Services in the fourth quarter of 2008. Previously, receivables were written off when they were 360 days past billing or earlier. Therefore, the net write-offs for the first quarter of 2010 include net write-offs of approximately $48 million for Global Commercial Services resulting from this write-off methodology change, which increased the net loss ratio and decreased the 90 days past billing metric for this segment, but did not have a substantial impact on provisions for losses. If this amount had been excluded from net write-offs, the net loss ratio for Global Commercial Services would have been 0.11%.

 
-23-

 

(Preliminary)
Global Network & Merchant Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
Revenues
                 
Discount revenue, fees and other
  $ 1,088     $ 934       16 %
Interest income
    1       1       -  
Interest expense
    (48 )     (47 )     2  
Net interest income
    49       48       2  
Total revenues net of interest expense
    1,137       982       16  
Provisions for losses
    21       21       -  
Total revenues net of interest expense after provisions for losses
    1,116       961       16  
Expenses
                       
Marketing, promotion, rewards and cardmember services
    166       166       -  
Salaries and employee benefits and other operating expenses
    474       402       18  
Total
    640       568       13  
Pretax segment income
    476       393       21  
Income tax provision
    163       140       16  
Segment income
  $ 313     $ 253       24  

# - Denotes variance of more than 100%.

 
-24-

 


(Preliminary)

Global Network & Merchant Services
Selected Statistical Information


(Billions, except percentages and where indicated)
 
Quarters Ended
       
   
March 31,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Global Card billed business (A)
  $ 187.9     $ 161.0       17 %
                         
Global Network & Merchant Services:
                       
Total segment assets
  $ 14.2     $ 11.1       28 %
Segment capital (millions) (B)
  $ 1,855     $ 1,361       36 %
Return on average segment capital (C)
    62.1 %     64.9 %        
Return on average tangible segment capital (C)
    66.1 %     66.5 %        
                         
Global Network Services (D):
                       
Card billed business
  $ 26.0     $ 20.1       29 %
Total cards-in-force (millions)
    30.2       26.5       14 %

(A) Global Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.

(B) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(C) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital.

(D) Since third quarter of 2010, for non-proprietary retail co-brand partners, Global Network Services metrics exclude cardmember accounts which have no out-of-store spend activity during the prior 12 month period.

 
-25-

 

(Preliminary)
Global Network & Merchant Services
Selected Income Statement Data

(Millions)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
Revenues
                             
Discount revenue, fees and other
  $ 1,088     $ 1,115     $ 1,048     $ 1,004     $ 934  
Interest income
    1       1       1       1       1  
Interest expense
    (48 )     (56 )     (51 )     (46 )     (47 )
Net interest income
    49       57       52       47       48  
Total revenues net of interest expense
    1,137       1,172       1,100       1,051       982  
Provisions for losses
    21       15       13       12       21  
Total revenues net of interest expense after provisions for losses
    1,116       1,157       1,087       1,039       961  
Expenses
                                       
Marketing, promotion, rewards and cardmember services
    166       172       208       209       166  
Salaries and employee benefits and other operating expenses
    474       604       469       425       402  
Total
    640       776       677       634       568  
Pretax segment income
    476       381       410       405       393  
Income tax provision
    163       122       158       144       140  
Segment income
  $ 313     $ 259     $ 252     $ 261     $ 253  

 
-26-

 

(Preliminary)
Global Network & Merchant Services
Selected Statistical Information

(Billions, except percentages and where indicated)
 
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Global Card billed business (A)
  $ 187.9     $ 197.7     $ 179.3     $ 175.3     $ 161.0  
                                         
Global Network & Merchant Services:
                                       
Total segment assets
  $ 14.2     $ 13.6     $ 12.3     $ 11.3     $ 11.1  
Segment capital (B)
  $ 1.9     $ 1.9     $ 1.8     $ 1.8     $ 1.4  
Return on average segment capital (C)
    62.1 %     61.6 %     61.2 %     63.8 %     64.9 %
Return on average tangible segment capital (C)
    66.1 %     64.3 %     62.7 %     65.3 %     66.5 %
                                         
Global Network Services (D):
                                       
Card billed business
  $ 26.0     $ 26.9     $ 23.1     $ 21.6     $ 20.1  
Total cards-in-force (millions)
    30.2       29.0       27.1       27.3       26.5  

(A) Global Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.

(B) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(C) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital.

(D) Since third quarter of 2010, for non-proprietary retail co-brand partners, Global Network Services metrics exclude cardmember accounts which have no out-of-store spend activity during the prior 12 month period.

 
-27-

 

(Preliminary)
American Express Company
Components of Return on Average Equity (ROE), Return on Average Common Equity (ROCE),
and Return on Average Tangible Common Equity (ROTCE)
Appendix I

(Millions)

   
For the Twelve Months Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
ROE
                             
                               
Net income
  $ 4,349     $ 4,057     $ 3,711     $ 3,258     $ 2,578  
Average shareholders' equity
  $ 15,564     $ 14,755     $ 14,307     $ 13,863     $ 14,290  
Return on average equity (A)
    27.9 %     27.5 %     25.9 %     23.5 %     18.0 %
                                         
Reconciliation of ROCE and ROTCE
                                       
                                         
Net income
  $ 4,349     $ 4,057     $ 3,711     $ 3,258     $ 2,578  
Preferred shares dividends and related accretion
    -       -       -       -       234  
Earnings allocated to participating share awards and other
    52       51       47       42       30  
Net income attributable to common shareholders
  $ 4,297     $ 4,006     $ 3,664     $ 3,216     $ 2,314  
                                         
Average shareholders' equity
  $ 15,564     $ 14,755     $ 14,307     $ 13,863     $ 14,290  
Average preferred shares
    -       -       -       -       782  
Average common shareholders' equity
  $ 15,564     $ 14,755     $ 14,307     $ 13,863     $ 13,508  
Average goodwill and other intangibles
    3,487       3,334       3,234       3,157       3,081  
Average tangible common shareholders' equity
  $ 12,077     $ 11,421     $ 11,073     $ 10,706     $ 10,427  
Return on average common equity (A)
    27.6 %     27.2 %     25.6 %     23.2 %     17.1 %
Return on average tangible common equity (B)
    35.6 %     35.1 %     33.1 %     30.0 %     22.2 %

(A) Return on average equity and return on average common equity are calculated by dividing one year period net income/net income attributable to common shareholders by one year average total shareholders’ equity/average common shareholders' equity, respectively.

(B) Return on average tangible common equity is computed in the same manner as return on average common equity except the computation of average tangible common shareholders' equity excludes average goodwill and other intangibles.  Management believes that return on average tangible common equity is a useful measure of the profitability of its business.

 
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(Preliminary)
American Express Company
Components of Return on Average Segment Capital (ROSC) and Return on Average Tangible Segment Capital (ROTSC)
Appendix II

(Millions)

   
For the Twelve Months Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
U.S. Card Services
                             
Segment income
  $ 2,366     $ 2,225     $ 1,936     $ 1,498     $ 827  
Average segment capital
  $ 6,746     $ 6,350     $ 5,966     $ 5,664     $ 5,367  
Average goodwill and other intangibles
    457       459       454       447       440  
Average tangible segment capital
  $ 6,289     $ 5,891     $ 5,512     $ 5,217     $ 4,927  
Return on average segment capital (A)
    35.1 %     35.0 %     32.5 %     26.4 %     15.4 %
Return on average tangible segment capital (A)
    37.6 %     37.8 %     35.1 %     28.7 %     16.8 %
                                         
International Card Services
                                       
Segment income
  $ 587     $ 537     $ 507     $ 495     $ 417  
Average segment capital
  $ 2,279     $ 2,136     $ 2,146     $ 2,174     $ 2,183  
Average goodwill and other intangibles
    788       592       567       561       554  
Average tangible segment capital
  $ 1,491     $ 1,544     $ 1,579     $ 1,613     $ 1,629  
Return on average segment capital (A)
    25.8 %     25.1 %     23.6 %     22.8 %     19.1 %
Return on average tangible segment capital (A)
    39.4 %     34.8 %     32.1 %     30.7 %     25.6 %
                                         
Global Commercial Services
                                       
Segment income
  $ 549     $ 450     $ 442     $ 388     $ 336  
Average segment capital
  $ 3,548     $ 3,581     $ 3,587     $ 3,571     $ 3,581  
Average goodwill and other intangibles
    1,908       1,923       1,924       1,930       1,936  
Average tangible segment capital
  $ 1,640     $ 1,658     $ 1,663     $ 1,641     $ 1,645  
Return on average segment capital (A)
    15.5 %     12.6 %     12.3 %     10.9 %     9.4 %
Return on average tangible segment capital (A)
    33.5 %     27.1 %     26.6 %     23.6 %     20.4 %
                                         
Global Network & Merchant Services
                                       
Segment income
  $ 1,085     $ 1,025     $ 966     $ 963     $ 941  
Average segment capital
  $ 1,746     $ 1,664     $ 1,578     $ 1,510     $ 1,449  
Average goodwill and other intangibles
    105       70       37       36       34  
Average tangible segment capital
  $ 1,641     $ 1,594     $ 1,541     $ 1,474     $ 1,415  
Return on average segment capital (A)
    62.1 %     61.6 %     61.2 %     63.8 %     64.9 %
Return on average tangible segment capital (A)
    66.1 %     64.3 %     62.7 %     65.3 %     66.5 %

(A) Return on average segment capital is calculated by dividing one year period segment income by one year average segment capital.  Return on average tangible segment capital is computed in the same manner as return on average segment capital except the computation of average tangible segment capital excludes average goodwill and other intangibles.  Management believes that return on average tangible segment capital is a useful measure of the profitability of its business.

 
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(Preliminary)
American Express Company
Net Interest Yield on Cardmember Loans
Appendix III

(Millions)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
                               
Net interest income
  $ 1,134     $ 1,190     $ 1,184     $ 1,188     $ 1,307  
Average loans (billions)
  $ 58.5     $ 58.5     $ 57.4     $ 57.5     $ 59.3  
Adjusted net interest income (A)
  $ 1,326     $ 1,371     $ 1,381     $ 1,379     $ 1,498  
Adjusted average loans (billions) (B)
  $ 58.3     $ 58.4     $ 57.4     $ 57.4     $ 59.2  
Net interest income divided by average loans (C)
    7.9 %     8.1 %     8.2 %     8.3 %     8.9 %
Net interest yield on cardmember loans (D)
    9.2 %     9.3 %     9.5 %     9.6 %     10.3 %

(A)  Represents net interest income allocated to the Company's cardmember loan portfolio excluding the impact of card fees on loans and balance transfer fees attributable to the Company's cardmember loans.

(B)  Represents average cardmember loans excluding the impact of deferred card fees, net of deferred direct acquisition costs of cardmember loans.

(C)  This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

(D)  Net interest yield on cardmember loans is computed by dividing adjusted net interest income by adjusted average loans, computed on an annualized basis.  The calculation of net interest yield on cardmember loans includes interest that is deemed uncollectible. For all presentations of net interest yield on cardmember loans, reserves and net write-offs related to uncollectible interest are recorded through provisions for losses - cardmember loans; therefore, such reserves and net write-offs are not included in the net interest yield calculation.

 
-30-

 

(Preliminary)
U. S. Card Services and International Card Services
Net Interest Yield on Cardmember Loans
Appendix IV

(Millions)

   
Quarters Ended
 
   
March 31,
   
December 31,
   
September 30,
   
June 30,
   
March 31,
 
   
2011
   
2010
   
2010
   
2010
   
2010
 
USCS:
                             
Net interest income
  $ 1,091     $ 1,122     $ 1,124     $ 1,111     $ 1,221  
Average loans (billions)
  $ 49.6     $ 49.8     $ 49.1     $ 49.1     $ 50.5  
Adjusted net interest income (A)
  $ 1,112     $ 1,143     $ 1,150     $ 1,145     $ 1,246  
Adjusted average loans (billions) (B)
  $ 49.6     $ 49.8     $ 49.2     $ 49.2     $ 50.5  
Net interest income divided by average loans (C)
    8.9 %     8.9 %     9.1 %     9.1 %     9.8 %
Net interest yield on cardmember loans (D)
    9.1 %     9.1 %     9.3 %     9.3 %     10.0 %
                                         
ICS:
                                       
Net interest income
  $ 219     $ 228     $ 237     $ 243     $ 257  
Average loans (billions)
  $ 8.8     $ 8.7     $ 8.3     $ 8.3     $ 8.8  
Adjusted net interest income (A)
  $ 214     $ 228     $ 231     $ 234     $ 253  
Adjusted average loans (billions) (B)
  $ 8.7     $ 8.5     $ 8.2     $ 8.2     $ 8.8  
Net interest income divided by average loans (C)
    10.1 %     10.4 %     11.3 %     11.7 %     11.8 %
Net interest yield on cardmember loans (D)
    10.0 %     10.6 %     11.1 %     11.4 %     11.7 %

(A)  Represents net interest income allocated to the Company's cardmember loan portfolio excluding the impact of card fees on loans and balance transfer fees attributable to the Company's cardmember loans.

(B) Represents average cardmember loans excluding the impact of deferred card fees, net of deferred direct acquisition costs of cardmember loans.

(C)  This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

(D)  Net interest yield on cardmember loans is computed by dividing adjusted net interest income by adjusted average loans, computed on an annualized basis.  The calculation of net interest yield on cardmember loans includes interest that is deemed uncollectible. For all presentations of net interest yield on cardmember loans, reserves and net write-offs related to uncollectible interest are recorded through provisions for losses - cardmember loans; therefore, such reserves and net write-offs are not included in the net interest yield calculation.
 

 
-31-