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EX-32 - CERTIFICATIONS PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 - RADIANT SYSTEMS INCdex32.htm
EX-31.2 - CERTIFICATION OF CHIEF FINANCIAL OFFICER, PURSUANT TO SECTION 302 - RADIANT SYSTEMS INCdex312.htm
EX-21.1 - SUBSIDIARIES OF THE REGISTRANT - RADIANT SYSTEMS INCdex211.htm
EX-23.1 - CONSENT OF DELOITTE & TOUCHE LLP - RADIANT SYSTEMS INCdex231.htm
EX-31.1 - CERTIFICATION OF CHIEF EXECUTIVE OFFICER, PURSUANT TO SECTION 30 - RADIANT SYSTEMS INCdex311.htm
EX-10.21 - DIRECTOR COMPENSATION ARRANGEMENTS (MANAGEMENT COMPENSATION PLAN OR ARRANGEMENT) - RADIANT SYSTEMS INCdex1021.htm
EX-10.3.2 - FOURTH AMENDMENT TO LEASE AGREEMENT - RADIANT SYSTEMS INCdex1032.htm
EX-10.4.1 - THIRD AMENDMENT TO LEASE AGREEMENT - RADIANT SYSTEMS INCdex1041.htm
Table of Contents

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 10-K

 

 

 

x ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2010

 

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from              to             

Commission File Number: 0-22065

 

 

RADIANT SYSTEMS, INC.

(Exact name of registrant as specified in its charter)

 

 

 

Georgia   11-2749765

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification No.)

 

3925 Brookside Parkway, Alpharetta, Georgia   30022
(Address of principal executive offices)   (Zip Code)

(770) 576-6000

(Registrant’s telephone number, including area code)

 

 

Securities registered pursuant to Section 12(b) of the Act: None

Securities registered pursuant to Section 12(g) of the Act: Common Stock, no par value

 

 

Indicate by check mark whether the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes  ¨    No  x

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    Yes  ¨    No  x

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨

Indicate by check mark whether the registrant has submitted electronically and has posted on its corporate website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  ¨    No  ¨

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

 

Large accelerated filer   ¨    Accelerated filer   x
Non-accelerated filer   ¨  (Do not check if a smaller reporting company)    Smaller reporting company   ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  x

As of June 30, 2010, the aggregate market value of the registrant’s common stock held by non-affiliates of the registrant was approximately $423.9 million based on the closing sales price ($14.46) as reported on The NASDAQ Global Select Market as of June 30, 2010. For the purpose of this response, officers, directors and holders of 10% or more of the registrant’s common stock are considered to be affiliates of the registrant at that date.

As of March 4, 2011, there were 39,750,615 outstanding shares of the registrant’s no par value common stock.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Registrant’s definitive proxy statement to be delivered to shareholders in connection with the Registrant’s 2011 Annual Meeting of Shareholders are incorporated by reference in response to Part III of this report.

 

 

 


Table of Contents

Table of Contents

 

          Page  

PART I

     2   
Item 1.    Business      2   
Item 1A.    Risk Factors      9   
Item 1B.    Unresolved Staff Comments      19   
Item 2.    Properties      19   
Item 3.    Legal Proceedings      19   
Item 4.    [Removed and Reserved]      19   

PART II

     20   
Item 5.    Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities      20   
Item 6.    Selected Financial Data      22   
Item 7.    Management’s Discussion and Analysis of Financial Condition and Results of Operations      23   
Item 7A.    Quantitative and Qualitative Disclosures about Market Risk      41   
Item 8.    Financial Statements and Supplementary Data      41   
Item 9.    Changes in and Disagreements with Accountants on Accounting and Financial Disclosure      85   
Item 9A.    Controls and Procedures      85   
Item 9B.    Other Information      87   
PART III      87   
Item 10.    Directors, Executive Officers and Corporate Governance      87   
Item 11.    Executive Compensation      87   
Item 12.    Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters      87   
Item 13.    Certain Relationships and Related Transactions, and Director Independence      87   
Item 14.    Principal Accountant Fees and Services      87   

PART IV

     88   
Item 15.    Exhibits and Financial Statement Schedules      88   

EXHIBIT INDEX

     89   

SIGNATURES

     91   

EX-10.3.2

   Fourth Amendment to Lease Agreement dated March 5, 2002   

EX-10.4.1

   Third Amendment to Lease Agreement dated September 22, 2009   

EX-10.21

   Director Compensation Arrangements   

EX-21.1

   (Subsidiaries of the registrant)   

EX-23.1

   (Consents of experts and counsel)   

EX-31.1

   (Certification required under Section 302 of the Sarbanes-Oxley Act of 2002)   

EX-31.2

   (Certification required under Section 302 of the Sarbanes-Oxley Act of 2002)   

EX-32

   (Certifications required under Section 906 of the Sarbanes-Oxley Act of 2002)   


Table of Contents

Caution Regarding Forward-Looking Statements

This Annual Report on Form 10-K of Radiant Systems, Inc. and its subsidiaries (“Radiant,” “Company,” “we,” “us,” or “our”) contains forward-looking statements. All statements in this Annual Report on Form 10-K, including those made by the management of Radiant, other than statements of historical fact, are forward-looking statements. Examples of forward-looking statements include statements regarding Radiant’s future financial results, operating results, business strategies, projected costs, products, competitive positions, management’s plans and objectives for future operations, and industry trends. These forward-looking statements are based on management’s estimates, projections and assumptions as of the date hereof and include the assumptions that underlie such statements. Forward-looking statements may contain words such as “may,” “will,” “should,” “could,” “would,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” and “continue,” the negative of these terms, or other comparable terminology. Any expectations based on these forward-looking statements are subject to risks and uncertainties and other important factors, including those discussed in this report, including the sections titled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” and in Radiant’s prior periodic filings with the Securities and Exchange Commission (“SEC”). These and many other factors could affect Radiant’s future financial condition and operating results and could cause actual results to differ materially from expectations based on forward-looking statements made in this document or elsewhere by Radiant or on its behalf. Radiant undertakes no obligation to revise or update any forward-looking statements.

The following information should be read in conjunction with the Consolidated Financial Statements and the accompanying Notes to Consolidated Financial Statements included in this Annual Report.

 

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PART I

 

ITEM 1. BUSINESS

General

Founded in 1985 and headquartered in Alpharetta, Georgia, we are a leading provider of technology solutions for managing site operations in the hospitality and retail industries. We were founded as a New York corporation and subsequently reincorporated as a Georgia corporation. Our principal executive office is located at 3925 Brookside Parkway, Alpharetta, Georgia 30022 and our telephone number is (770) 576-6000.

With over 100,000 installations in more than 75 countries worldwide, our customers include leading brands and venues in the restaurant and food service, sports and entertainment, petroleum and convenience, and specialty retail markets. Our solutions allow our customers to improve customer service and loyalty, improve speed of service, increase revenue per transaction through suggestive selling, loyalty programs and point of purchase promotion displays, and optimize labor and inventory resources. At the core of our solution portfolio is a robust point-of-sale (“POS”) solution, consisting of software and hardware that can be deployed as a touch-screen terminal, self-service kiosk or wireless handheld device. We also provide a range of subscription services to our customers, including hosting, online ordering, loyalty promotion, gift card management, employee theft and fraud prevention, site-based data security services and store and enterprise analytics.

We seek to differentiate our products and services by providing retailers and foodservice operators with technology designed to allow them to provide exceptional service at the critical point of consumer interaction. We do this by developing and selling hardware, software and services that address the unique requirements of the highly specialized store environments in which our customers operate. We support our technology solutions with services such as software and hardware support, installation, training and solutions consulting.

We sell our products and services directly through our sales force and indirectly through resellers, which we refer to as our channel partners, both in the United States and internationally. Our direct sales personnel focus on selling our technology solutions to larger customers, typically those with more than 50 locations. We believe that a majority of the sites in the markets we serve are owned or operated by small and medium-sized businesses. Our channel partners, many of whom are dedicated resellers of Radiant solutions, are able to serve the needs of our customers with local services and relationships backed up by our technology solutions. In both of our sales channels, we promote a consultative approach to working with customers, which is consistent with our philosophy of modular architecture and the ability for customers to integrate our solutions with existing technology, and promotes our ability to cross-sell services over time.

As of December 31, 2010, we employed 1,377 people across 11 offices in the United States, Europe, Asia and Australia. Other than our employees in Salzburg, Austria who are represented by a trade group, none of our employees are represented by a collective bargaining agreement nor have we experienced any work stoppages. We consider our relations with our employees to be good.

Historically, our quarterly operating results have been affected by seasonal and cyclical trends. For example, strong fourth quarter capital equipment investments by our customers have typically been followed by slower capital expenditures in the first quarter. And, as we have continued to expand in our existing markets and into new markets around the globe, our individual revenue streams have varied based on local market fluctuations and volatilities. For example, international revenues from our European businesses typically experience a decrease in the third quarter due to the high frequency of employee and customer vacations. Also, in the European market, first and second quarter sales are positively affected by business purchases in advance of spring and summertime surges in customer volume. In Australia, our revenues typically increase in the second calendar quarter because of capital budget purchasing patterns for Australian customers, many of whose fiscal year ends in June. However, given the global marketplaces in which we now compete, and the diversified product offerings which we now provide, the effect of these seasonal and cyclical trends has been largely mitigated. And, as a result, our quarterly operating results have been somewhat more predictable than in the past. Still, many unpredictable and intermittently recurrent factors may cause our quarterly operating results to become less predictable in the future.

During the fiscal years ended December 31, 2010, 2009 and 2008, no one customer made up 10% or more of our revenues. We are party to certain contracts with the U.S. Government, which contain standard termination for convenience clauses. We do not anticipate any material adverse financial impact if the U.S. Government elects to exercise its rights under these termination clauses.

 

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Our Solutions

We provide the global retail and hospitality markets with technology solutions that address the needs of managing businesses that range from a single store or restaurant to global chains and the world’s largest sports stadiums. Our strategy is to provide targeted solutions for each market with the common goal of enabling our customers to provide exceptional service at the critical point of consumer interaction.

Point-of-Sale Systems. Our POS hardware and software solutions are designed to increase speed and quality of service, minimize training and provide enhanced reliability while delivering secure and personalized service to the consumer. To that end, we offer a variety of site management systems, including POS, self-service kiosk, and back-office systems. These systems consist of touch screen terminals, servers, handheld devices and peripherals, including printers, customer displays and cash drawers, as well as POS and back-office software that can be integrated with third-party solutions. Our POS software runs on multiple open hardware platforms including our own POS terminals and our hardware runs a variety of other POS software platforms.

Subscription Services, Maintenance and Customer Support and Transaction Processing. Our subscription services have become a significant enhancement to our value proposition and provide flexibility in supporting our customers. Our hosting model allows customers to implement our software solutions without requiring them to use their own hardware capacity or maintain the software application on their own systems and is available on a monthly fee basis. Our subscription services are designed to give our customers the tools they need to effectively capitalize on revenue opportunities and minimize costs and losses.

We also offer customer support on a 24-hour basis, a service that historically has been purchased by a majority of our customers. We focus on providing quality service and ensuring a first time fix for any technical issue with our hardware. Our hardware and software maintenance programs provide flexible solutions that can be customized to meet specific customer needs and enhancements to our products, including product updates. We also offer electronic payment processing services, which provide an integrated, turnkey solution for a wide variety of payment methods, including credit, debit and gift card payments.

Professional Services. We believe our professional services play a critical role in the successful design, implementation, application, installation and integration of our solutions. Additionally, we can remotely access customers’ systems in order to perform quick diagnostics and provide on-line assistance.

Our Markets, Segments and Customers

We believe that the global market for technology solutions like ours is large and generally under-addressed. The number of global sites that we estimate can utilize our advanced technology solutions is approximately five million, with much of the existing information systems in the hospitality and retail industries consisting of stand-alone devices, such as cash registers or other POS systems.

Further, we believe that hospitality and retail consumer preferences for value and convenience have created a greater need for timely data about consumer buying patterns and preferences, particularly among small and medium-sized businesses. We believe that this has resulted in increased demand for systems that capture detailed consumer activity data at the point-of-sale, and store and transport that data in an easy-to-access manner.

Lastly, attention towards security issues, such as identity theft and operating safeguards, and the resulting requirements imposed by credit and debit card associations have encouraged hospitality and retail operators to replace or upgrade existing systems to comply with these requirements.

We operate in three reportable segments: (1) Hospitality-Americas, (2) Retail & Entertainment-Americas and (3) International. An overview of the operations and certain customers within each segment follows below. For more information regarding revenues, direct operating income and total assets attributable to our reportable segments, please refer to the information presented in Note 14 in the notes to our consolidated financial statements presented in Part II, Item 8 of this report. These segments became effective January 1, 2010 and replace the former reportable segments of Hospitality and Retail. All information reported for earlier years has been reclassified to present data in accordance with the new segments.

 

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Hospitality-Americas Segment. Our Hospitality-Americas segment provides an integrated technology solution which meets the needs of a wide variety of hospitality operators in North, Central and South America. The majority of our revenues in this segment are derived from quick service, fast casual and table service restaurants. Our Aloha suite of software solutions is comprehensive, including store systems, above-store systems and supporting services. The store systems offering is comprised of innovative hardware, advanced POS software and related modules for automating store operations. These valuable modules include applications for processing payments, serving takeout and delivery customers, improving kitchen production, enhancing guest management and enabling handheld ordering and payment. The solution’s above-store systems include world-class data center hosting capabilities and cloud-based software platforms. These provide enterprise-wide reporting and alerting, management of labor and inventory costs, loss prevention, store systems management, stored value and loyalty applications for consumers, and other platforms for engaging consumers directly including online ordering and online reservations. When combined, the solution’s store systems and above-store systems provide integrated functionality which is unprecedented in the hospitality industry. The resulting capabilities allow restaurant operators of all sizes to achieve superior operational performance and consumer engagement while also delivering exceptional consumer experiences. In addition to being tightly integrated, the components of our hospitality solutions are also modular and open, allowing operators to purchase components in stages, incorporating them into existing systems. This approach maximizes both customer choice and our opportunities to engage new customers, allowing us to win the business of more customers and increase our share of their technology spending over time.

Supporting services for the solution include custom software development, consulting, help desk support and field services. Some combination of these valuable services is utilized by virtually every customer in the hospitality industry, assisting in the development of long-term relationships with highly satisfied customers. Customers who have licensed or purchased our hospitality products and services include Brinker International, Bruegger’s Enterprises, Burger King, Café Rio Mexican Grill, California Pizza Kitchen, CEC Entertainment, Checker’s Drive-In Restaurants, Chick-fil-A, Chipotle Mexican Grill, Cosi, Culver’s, Del Taco, Dunkin’ Brands, Five Guys Burgers & Fries, Hillstone Restaurant Group, Jamba Juice Company, Jason’s Deli, Landry’s Restaurants, Morton’s of Chicago, On The Border, Papa Murphy’s, P.F. Chang’s China Bistro, Potbelly, Rock Bottom Restaurants, Romano’s Macaroni Grill, Smokey Bones, Texas Roadhouse and Wendy’s/Arby’s Group.

Retail & Entertainment-Americas Segment. Our Retail & Entertainment-Americas segment provides store and office-oriented technologies for the automation of retail businesses in North, Central and South America, from specialized retailers to large convenience store chains and POS solutions for entertainment venues including stadiums, arenas and cinemas. The business within this segment remains highly fragmented, with more than one million retailers and many competing solutions consisting largely of a combination of off-the-shelf offerings from large software companies and small niche players.

As consumer preferences shift towards value and convenience, businesses within this segment have begun focusing more on relevant customer spending patterns and preferences. We believe that through the use of more fully integrated systems, these businesses are able to improve operational efficiencies through better inventory management, purchasing, merchandising, pricing, promotions and shrinkage control. Similarly, as high-volume retailers such as grocery stores, mass-merchants, warehouse clubs and others continue to add fuel, made-to-order food and other full service goods to their offerings, we believe there continues to be increased demand for fully integrated, feature-rich automation systems that are capable of effectively managing the entire retail operation. Customers who have licensed or purchased our retail and entertainment products and services include AMC Entertainment, Batteries Plus, Circle K, Clearview Cinemas, Cowboys Stadium, Elvis Presley Enterprises, Harkins Theatres, Hess Corporation, The Julliard School, Kroger Corporation, KwikTrip, Larry H Miller Megaplex Theatres, Live Nation, The Marcus Corporation, Sheetz, Shell Canada, Staples Center (home of the Los Angeles Lakers and Los Angeles Clippers), United Center (home of the Chicago Bulls and Chicago Blackhawks), Wawa, and Yankee Stadium.

 

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International Segment. The International segment includes our operations in Europe, the Middle East, Africa, Asia, Australia, and New Zealand, outside of the Company’s other two segments, and primarily focuses on restaurants and petroleum and convenience retailers. In the petroleum and convenience industry, the Company goes to market on a direct basis with major operators such as 7-Eleven Australia, ExxonMobil, Lukoil, PTT Retail Management, Repsol YPF and Royal Dutch Shell.

In the restaurant industry, the Company brings the Aloha suite of products to market both on a direct basis and through a network of resellers. Resellers cover geographies as diverse as Western Europe, the Middle East, North Africa, South Africa, Southeast Asia, Greater China, Australia and New Zealand. Some of the operators that Radiant serves, either on a direct basis or through our resellers, include a number of Burger King franchisees, Gloria Jean’s Coffees, Minor Food Group, Nando’s and Wendy’s/Arby’s Group.

In addition, the International segment includes the operations of Orderman, which has historically been focused on the development, manufacture and sale of wireless handheld ordering and payment devices for the hospitality industry. Approximately 200 third-party POS companies have interfaced their products with Orderman handhelds, which are distributed through a network of approximately 600 dealers, predominately in Europe. In 2010, we introduced the Columbus POS hardware terminal and associated services to the Orderman distribution channel. Designed specifically for the tastes and needs of the European hospitality market, Columbus POS is intended to be a premium product that combines high performance and reliability with distinct aesthetics and exceptional service.

Our international business exposes Radiant to certain risks, such as currency, interest rate and political risks. With respect to currency risk, we transact business in different currencies primarily through our foreign subsidiaries. The fluctuation of currencies impacts sales and profitability. At times, sales and the costs associated with those sales are not denominated in the same currency.

Our Competitive Strengths

Flexible and Powerful Technology Solutions. Our solutions provide extensive functionality and can be integrated with a variety of third-party back-office systems, while giving our customers the ability over time to add solutions and services that are tailored to their needs. By designing our technology solutions specifically for our customers’ specialized environments, we believe our products and services improve efficiency, offer a timely return on investment and create a high cost of switching to competitors’ technology offerings.

Established Provider in Target Markets. We believe we are a key vendor for POS solutions in the retail and hospitality industries. We provide an integrated technology solution and we are focused on our target markets in hospitality and retail, which we believe distinguishes us from other POS vendors and offers our customers a superior value proposition. We also provide support services that are tailored to our customers’ needs and specialized technology that we believe helps them create value and enhance their business. We have grown our installed base from approximately 50,000 active sites at December 31, 2004 to more than 100,000 active sites at December 31, 2010.

Diverse Sales Strategy. We serve the technology needs of both large operators and small and medium-sized customers through a combination of direct sales and our reseller channel. Our direct sales personnel focus on selling our technology solutions to larger customers, typically those with more than 50 locations, both domestically and internationally. In order to reach smaller customers, we have focused on developing our reseller channel and supporting it with strong operational tools. We believe that our strategy to deliver a rich set of products that are easy to implement and support makes us an attractive vendor to our channel partners.

Strong Customer Relationships. By delivering value-added services and products to our customers, we typically become an integral and important part of their businesses. We believe that by providing an integrated solution we increase the value of our offering and limit our customers’ desire and ability to change providers without incurring substantial switching costs. We seek to build long-term relationships with our customers.

Investment in New Technologies. Our markets are subject to rapid and continual technological change. We believe that in order to compete effectively in our markets, we must provide compatible systems incorporating new technologies at competitive prices. We intend to continue to invest in our solutions and design them in a manner that allows us to achieve compatibility between our products and products that are, or that we believe will become, popular and widely adopted among our current and future customers.

 

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Our Growth Strategy

Our growth strategy is to expand and enhance our position as a leading provider of technology solutions for the hospitality and retail industries in the United States and internationally. The elements of our strategy include:

Increase Our Site Penetration. We believe our markets have a total of approximately five million sites and that our existing customers represent approximately 2.0% of these sites as of December 31, 2010. In the absence of an integrated technology solution, operators in these markets typically rely on manual reporting to capture data on-site and disseminate it to different levels of management. Basic information on consumers, such as who they are, when they visit and what they buy, is not captured in sufficient detail, at the right time or in a manner that can be communicated easily to others in the organization. Similarly, information such as price changes does not flow from headquarters to individual sites in a timely manner. In addition, communication with suppliers and other vendors often remains manual, involving paperwork, delays and other process-related problems. We believe that our technology solutions, which are highly functional, scalable and easy to deploy, are well suited for increased penetration in these markets.

Capture an Increasing Share of Technology Spend of our Existing or New Customers. Our products and services are flexible and modular, allowing operators to purchase components of our solutions independently or as a suite of integrated products to address specific business needs. We invest in new products and services to ensure that our evolving technology solution creates value for our customers and delivers a return on investment in a timely manner. We believe we are well-positioned with our existing customers to supply additional products and services as their business needs and complexity grow. We believe each added module delivers incremental value for our customers. In addition, we intend to grow our customer base by selling portions of our solutions, in particular our products and services that we sell as a service offering, to customers that may currently utilize competitors’ POS systems, but that need or want a portion of our solutions, such as loyalty and gift card services, e-commerce and payments applications or fraud and theft prevention.

Increase our Subscription Services Revenues. Instrumental to our growth has been the development of our subscription service offerings. We plan to introduce new services to support customer loyalty and feedback as well as enhanced security and analytical tools to complement our integrated technology solution in order to increase the revenue opportunity with our existing and prospective customer base.

Develop our Sales Channels. We focus on developing our sales channels within each of our targeted markets. We enhance our direct sales model by increasing customer awareness of our technology solutions and generating sales leads. We facilitate this by attending industry trade shows, conducting direct marketing programs and selectively advertising in industry publications. We intend to increase our investment in direct sales to increase the growth of our installed active sites and maintain our position as a leading provider to our customers in our target markets. We also intend to continue to build out and support our channel partner relationships to distribute our products and solutions to small and medium-sized operators.

Pursue International Growth Opportunities. We believe there are substantial growth opportunities abroad as many regions, including parts of Europe, Asia and Latin America, are underserved and maintain systems that are outdated and less secure than technologies currently available. As part of our European growth strategy, we believe we have an opportunity to better leverage our existing channel partners to carry a broader set of products and increase our market reach and revenue per customer. We have also established regional offices in London, Prague, Salzburg, Shanghai, Singapore, Adelaide and Geelong and we now have active installed systems in over 75 different countries.

Acquire Complementary Businesses. We believe our markets are highly fragmented. Many small and medium-sized businesses have utilized POS hardware or combined software and hardware solutions from smaller competitors over time that we believe provide less functionality than our solutions. We believe that an opportunity exists to acquire some of these smaller competitors and other businesses that provide complementary or adjacent technologies to sites within the hospitality and retail markets and facilitate the migration of their customer base over time to our technology solutions. We believe that we have demonstrated an ability to acquire and integrate complementary acquisitions in the past and we consider this to be a strength of our management team. To the extent that we believe acquisitions, joint ventures and business partnerships can better position us to serve our current segments, we will continue to pursue such opportunities in the future.

 

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Manufacturing, Raw Materials and Supplies

Our manufacturing activities consist primarily of assembling various commercial and proprietary components into finished systems near our headquarters in Georgia, and in locations in Austria and Australia. Manufacturing requires some raw materials, including a wide variety of mechanical and electrical components, to be manufactured to our specifications. We use numerous companies to supply parts, components and subassemblies for the manufacture and support of our products. Although we strive to assure that parts are available from multiple qualified suppliers, this is not always possible. Accordingly, some key parts may be obtained only from a single supplier or a limited group of suppliers. We have sought, and will continue to seek, to minimize the risk of production and service interruptions and/or shortages of key parts by: (1) qualifying and selecting alternate suppliers for key parts; (2) monitoring the financial condition of key suppliers; (3) maintaining appropriate inventories of key parts; and (4) qualifying new parts on a timely basis.

Competition

The markets in which we operate are intensely competitive. We believe the principal competitive factors include product quality, reliability, performance, price, vendor and product reputation, financial stability, features and functions, ease of use, quality of support and degree of integration effort required with competitor systems.

We believe we are uniquely positioned with our exclusive focus on providing site management systems for hospitality and retail businesses across the globe. Further, we believe our ability to commercialize our technology and continually improve our products, processes and services, as well as our ability to develop new products, enable us to meet continually evolving customer requirements. Our competitors include IBM, NCR, Casio, Dell, VeriFone, Dresser, Retalix, Micros Systems, Par Technology, POSitouch, Panasonic, The Pinnacle Corporation, Agilysys, Retail Pro, JDA Software, Epicor, Vista and others that provide POS and site management systems with varying degrees of functionality.

We could also be faced with new market entrants attempting to develop fully integrated systems targeting the retail industry. We believe the risk of this happening is small due to the significant amount of time and effort required to create POS and back-office headquarters-based management systems, and due to the detailed knowledge required of a retailer’s operations at local sites and headquarters in order to duplicate the functionality of these products.

In the market for consulting services, we compete with various companies. Many of our existing competitors, as well as a number of potential new competitors, have significantly greater financial, technical and marketing resources than us.

Proprietary Rights

Our success and ability to compete is dependent in part upon our proprietary technology, including our software source code. To protect our proprietary technology, we rely on a combination of trade secret, nondisclosure, copyright and patent law, which may afford only limited protection. In addition, effective copyright and trade secret protection may be unavailable or limited in certain foreign countries. Although we rely on the limited protection afforded by such intellectual property laws, we also believe that factors such as the technological and creative skills of our personnel, new product developments, frequent product enhancements, name recognition and reliable maintenance are essential to establishing and maintaining a technology leadership position. The source code for our various proprietary software products is protected both as a trade secret and as a copyrighted work. We generally enter into confidentiality or license agreements with our employees, consultants and customers, and generally control access to, and distribution of, our documentation and other proprietary information. Although we restrict customers’ use of our software and do not permit the unauthorized resale, sublicense or other transfer of such software, there can be no assurance that unauthorized use of our technology will not occur.

Despite the measures taken by us to protect our proprietary rights, unauthorized parties may attempt to reverse engineer or copy aspects of our products or to obtain and use information that we regard as proprietary. Policing unauthorized use of our products is difficult. In addition, litigation may be necessary in the future to enforce our intellectual property rights, such as our trade secrets, to determine the validity and scope of our or others’ proprietary rights, or to defend against claims of infringement or invalidity. Such litigation could result in substantial costs and diversion of resources and could have a material adverse effect on our business, operating results and financial condition.

 

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Certain technology used in conjunction with our products is licensed from third parties, generally on a non-exclusive basis. These licenses usually require us to pay royalties and fulfill confidentiality obligations. We believe that there are alternative sources for each of the material components of technology licensed by us from third parties. However, the termination of any of these licenses, or the failure of the third-party licensors to adequately maintain or update their products, could result in a delay in our ability to ship certain of our products while we seek to implement technology offered by alternative sources. Any required alternative licenses could prove costly. Also, any such delay, to the extent it becomes extended or occurs at or near the end of a fiscal quarter, could result in a material adverse effect on our business, operating results and financial condition. While it may be necessary or desirable in the future to obtain other licenses relating to one or more of our products or relating to current or future technologies, there can be no assurance that we will be able to do so on commercially reasonable terms or at all.

There can be no assurance that we will not become the subject of infringement claims or legal proceedings by third parties with respect to our current or future products. Defending against any such claim could be time-consuming, result in costly litigation, cause product shipment delays or force us to enter into royalty or license agreements rather than dispute the merits of such claims. Moreover, an adverse outcome in litigation or similar adversarial proceeding could subject us to significant liabilities to third parties, require the expenditure of significant resources to develop non-infringing technology, require disputed rights to be licensed from others or require us to cease the marketing or use of certain products, any of which could have a material adverse effect on our business, operating results and financial condition. To the extent we desire or are required to obtain licenses to patents or proprietary rights of others, there can be no assurance that any such licenses will be made available on terms acceptable to us, if at all. As the number of technology products in the industries we serve increases and the functionality of these products further overlaps, we believe that technology providers may become increasingly subject to infringement claims. Any such claims against us, with or without merit, as well as claims initiated by us against third parties, could be time consuming and expensive to defend, prosecute or resolve.

Foreign Operations

For information regarding revenues and long-lived assets attributable to domestic and foreign operations, please refer to the information presented in Note 14 in the notes to our consolidated financial statements presented in Part II, Item 8 of this report.

Environmental Matters

We believe that we are in compliance in all material respects with all applicable environmental laws and presently do not anticipate that such compliance will have a material effect on our future capital expenditures, earnings or competitive position with respect to any of our operations.

Available Information

Radiant maintains a website at www.radiantsystems.com. Radiant makes available free of charge its annual reports on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K on its website as soon as practicable after such reports are filed with the SEC. These filings can be accessed through the Investor Relations page on Radiant’s website at www.radiantsystems.com. Radiant’s common stock is traded on The NASDAQ Global Select Market under the symbol “RADS.”

 

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ITEM 1A. RISK FACTORS

In addition to the other information contained in this report, the following risks should be considered carefully in evaluating us and our business.

I. Global Economic, Political, Market and Financial Risks

Global economic and market conditions could cause decreases in demand for our products and related services, and adversely affect our revenues and profitability.

Our revenues and profitability depend on the overall demand for our products and related services. We are impacted both directly and indirectly by declining global economic conditions. The retail and hospitality industries are cautious of investments in information technology during difficult economic times, which often results in reduced budgets and spending. This impacts us through reduced revenues, elongated selling cycles, delays in product implementation and increased competitive margin pressure. The severe downturn in global economic and market conditions that began in the second half of 2008 resulted in decreases in demand for certain of our products and related services as the tightening of credit in financial markets adversely affects the ability of our customers to obtain financing for significant purchases and operations. While global economic and market conditions have improved, we are unable to predict with certainty the future impact that stressed or declining global economic conditions will have on the demand for our products and related services.

Volatility and disruption of the capital and credit markets, and adverse changes in the global economy, could have a negative impact on our ability to access the credit markets in the future and/or obtain credit on favorable terms.

Since 2008, the capital and credit markets have become increasingly tight as a result of adverse economic conditions that caused the failure and near failure of a number of large financial services companies. There can be no assurance that there will not be a further deterioration in the financial markets. If the capital and credit markets continue to experience crises and the availability of funds remains low, it is possible that our ability to access the capital and credit markets may be limited or available on less favorable terms at a time when we would like, or need, to access such markets, which could have an impact on our ability to refinance maturing debt, pursue acquisitions and/or react to changing economic and business conditions. Our current credit facility matures in January 2013. In addition, if recessionary global economic conditions persist for an extended period of time or worsen substantially, our business may suffer in a manner which could cause us to fail to satisfy the financial and other restrictive covenants to which we are subject under our existing credit facility.

Armed hostilities, terrorism, natural disasters, or public health issues could harm our business.

Armed hostilities, terrorism, natural disasters, or public health issues, whether in the U.S. or abroad, could cause damage or disruption to us, our suppliers or customers, or could create political or economic instability, any of which could harm our business. These events could cause a decrease in demand for our products, could make it difficult or impossible for us to deliver products or for our suppliers to deliver components, and could create delays and inefficiencies in our supply chain.

Fluctuations in currency exchange rates may adversely impact our cash flows and earnings.

Due to our global operations, our cash flow and earnings are exposed to currency exchange rate fluctuations. Exchange rate fluctuations may also affect the cost of goods and services that we purchase. Volatility in the global capital and credit markets increases the frequency and severity of exchange rate fluctuations. Changes from our expectations for currency exchange rates can have a material impact on our financial results. When appropriate, we may attempt to limit our exposure to exchange rate changes by entering into short-term currency exchange contracts. There is no assurance that we will hedge or will be able to hedge such foreign currency exchange risk or that our hedges will be successful.

Our currency exchange gains or losses (net of hedges) may materially and adversely impact our cash flows and earnings. Additionally, adverse movements in currency exchange rates could result in increases in our cost of goods sold or reduction in growth in international orders, materially impacting our cash flows and earnings.

An increase in customer bankruptcies, due to weak economic conditions, could harm our business.

During weak economic times, there is an increased risk that certain of our customers will file bankruptcy. If a customer files bankruptcy, we may be required to forego collection of pre-petition amounts owed and to repay amounts remitted to us during the 90-day preference period preceding the filing. The bankruptcy laws, as well as specific circumstances of each bankruptcy, may limit our ability to collect pre-petition amounts. We also face risk from international customers that file for bankruptcy protection in foreign jurisdictions, in that the application of foreign bankruptcy laws may be more difficult to predict. Although we believe that we have sufficient reserves to cover anticipated customer bankruptcies, we can provide no assurance that such reserves will be adequate, and if they are not adequate, our business, operating results and financial condition would be adversely affected.

 

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Our revenues are significantly concentrated in the hospitality and retail markets and the demand for our products and services in these markets could be disproportionately affected by instability or a downturn in either market.

The hospitality and retail markets are affected by a variety of factors, including global and regional instability, governmental policy and regulation, political instability, natural disasters, environmental and health disasters, consumer buying habits, consolidation in the petroleum industry, war, terrorism and general economic conditions. Adverse developments in either market could materially and adversely affect our business, operating results and financial condition. In addition, we believe the purchase of our products is relatively discretionary and generally involves a significant commitment of capital, because purchases of our products are often accompanied by large scale hardware purchases. As a result, demand for our products and services could be disproportionately affected by instability or downturns in the hospitality and retail markets which may cause customers to exit the industry or delay, cancel or reduce planned-for information management systems and software products.

We may be required to defer recognition of revenues on our software products, which may have a material adverse effect on our financial results.

We may be required to defer recognition of revenues for a significant period of time after entering into a license agreement as a result of a variety of factors, including the following:

 

   

transactions that include both currently deliverable software products and arrangements that include specified upgrades for which we have not established vendor-specific objective evidence (“VSOE”) of fair value;

 

   

transactions where the customer demands services that include significant modifications, customizations or complex interfaces that could delay product delivery or acceptance; and

 

   

transactions that involve acceptance criteria that may preclude revenue recognition or if there are identified product-related issues, such as performance issues.

Because of the factors listed above and other specific requirements under generally accepted accounting principles, or GAAP, for software revenue recognition, we must have very precise terms in our license agreements in order to recognize revenue when we initially deliver software or perform services. Although we have a standard form of license agreement that meets the criteria under GAAP for current revenue recognition on delivered elements, we negotiate and revise these terms and conditions in some transactions. Negotiation of mutually acceptable terms and conditions can extend the sales cycle, and sometimes result in deferred revenue recognition well after the time of delivery or project completion.

Our revenues and results of operations have historically been difficult to predict and may fluctuate substantially from quarter to quarter, which could adversely affect our business and the market price of our common stock.

Our revenues and results of operations have historically been difficult to predict and may fluctuate substantially from quarter to quarter. These fluctuations can adversely affect our business and the market price of our common stock. License revenues in any quarter depend substantially upon our total contracting activity and our ability to recognize revenues in that quarter in accordance with our revenue recognition policies. Our contracting activity is difficult to forecast for a variety of reasons, many of which can be intermittently recurrent, including the following:

 

   

our sales cycle is relatively long and varies as a result of us expanding our product line and broadening our software product applications to cover a customer’s overall business;

 

   

the size of license transactions can vary significantly;

 

   

economic downturns are often characterized by decreased product demand, price erosion, technological shifts, work slowdowns and layoffs, which can substantially reduce contracting activity;

 

   

customers may unexpectedly postpone or cancel anticipated system replacements or new system evaluations due to changes in their strategic priorities, project objectives, budgetary constraints or management;

 

   

customer evaluations and purchasing processes vary significantly from company to company, and a customer’s internal approval and expenditure authorization process can be difficult and time consuming, even after selection of a vendor;

 

   

changes in our pricing policies and discount plans may affect customer purchasing patterns;

 

   

the number, timing and significance of our and our competitors’ software product enhancements and new software product announcements may affect purchasing decisions;

 

   

the introduction of new research and development projects requires us to significantly increase our operating expenses to fund greater levels of product development and to develop and commercialize additional products and services;

 

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certain expenses, including those over which we exercise little or no control, such as health costs, compliance with new legislation, and property and liability insurance, may be difficult to manage; and

 

   

fluctuations in the value of foreign currency exchange rates relative to the U.S. dollar or weakening of the U.S. dollar may adversely impact our ability to purchase materials at a competitive price.

In addition, our expense levels, operating costs and hiring plans are based on projections of future revenues and are relatively fixed. If our actual revenues fall below expectations, our net income is likely to be disproportionately adversely affected.

Due to all of the foregoing factors, in some future quarters our operating results may fall below the expectations of securities analysts and investors. In such event, the market price of our common stock would likely decrease.

Our gross margins may vary significantly or decline.

Since the gross margins on product revenues are significantly greater than the gross margins on services revenues, our combined gross margin has fluctuated from quarter to quarter and it may continue to fluctuate significantly based on revenue mix.

We operate in a highly competitive market and can give no assurance that we will be able to compete successfully against our current or future competitors.

The market for retail information systems is intensely competitive. We believe the principal competitive factors are product quality, reliability, performance and price, vendor and product reputation, financial stability, features and functions, ease of use, quality of support, and degree of integration effort required with other systems. A number of companies offer competitive products addressing certain of our target markets. In addition, we believe that new market entrants may attempt to develop fully integrated systems targeting the retail industry. In the market for consulting services, we compete with various systems integrators. Many of our existing competitors, as well as a number of potential new competitors, have significantly greater financial, technical and marketing resources than we have. We can provide no assurance that we will be able to compete successfully against our current or future competitors or that competition will not have a material adverse effect on our business, operating results and financial condition.

Additionally, we compete with a variety of hardware and software vendors. Some of our competitors may have advantages over us due to their significant worldwide presence, longer operating and product development history, and substantially greater financial, technical and marketing resources. If competitors offer more favorable payment terms and/or more favorable contractual implementation terms or guarantees, we may need to lower prices or offer other favorable terms in order to compete successfully. Any such changes would likely reduce our margins.

Our increased investment in the international market could expose us to risks in addition to those experienced in the United States.

The global reach of our business could cause us to be subject to unexpected, uncontrollable and rapidly changing events and circumstances in addition to those experienced in domestic locations. The following factors, among others, present risks that could have an adverse impact on our business, operating results and financial condition:

 

   

weaker protection of intellectual property rights;

 

   

an inability to replicate previous international revenues;

 

   

currency controls and fluctuations in currency exchange rates and the potential inability to hedge the currency risk in some transactions because of uncertainty or the inability to reasonably estimate our foreign exchange exposure;

 

   

possible increased costs and development time to adapt our products to local markets;

 

   

potential lack of experience in a particular geographic market;

 

   

legal, regulatory, social, political, labor or economic conditions in a specific country or region, including loss or modification of exemptions for taxes and tariffs, and import and export license requirements which may have a negative impact on us;

 

   

higher operating costs in many foreign countries;

 

   

anti-American sentiment due to American policies that may be unpopular in certain regions; and

 

   

challenges of finding qualified personnel for our international operations.

 

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II. Technology, Infrastructure and Security Risks

Our success will depend on our ability to develop new products and to adapt to rapid technological change.

The types of products sold by us are subject to rapid and continual technological change. Products available from us, as well as from our competitors, have increasingly offered a wider range of features and capabilities. We believe that in order to compete effectively in selected vertical markets, we must provide compatible systems incorporating new technologies at competitive prices. To the extent we determine that new software and hardware technologies are required to remain competitive or our customers demand more advanced offerings, the development, acquisition and implementation of these technologies are likely to require significant capital investments by us. To the extent that such expenses precede or are not subsequently followed by increased revenues, our business, operating results and financial condition may be materially and adversely affected.

We can provide no assurance that we will be able to continue funding research and development at levels sufficient to enhance our current product offerings or be able to develop and introduce on a timely basis new products that keep pace with technological developments and emerging industry standards and address the evolving needs of customers. There can also be no assurance that we will not experience difficulties that will result in delaying or preventing the successful development, introduction and marketing of new products in our existing markets or that our new products and product enhancements will adequately meet the requirements of the marketplace or achieve any significant degree of market acceptance. Likewise, there can be no assurance as to the acceptance of our products in new markets, nor can there be any assurance as to the success of our penetration of these markets, or to the revenue levels or profit margins with respect to these products. Our inability, for any reason, to develop and introduce new products and product enhancements in a timely manner in response to changing market conditions or customer requirements could materially adversely affect our business, operating results and financial condition.

In addition, we strive to achieve compatibility between our products and retail systems that we believe are or will become popular and widely adopted. We invest substantial resources in development efforts aimed at achieving such compatibility. Any failure by us to anticipate or respond adequately to technology or market developments could materially adversely affect our business, operating results and financial condition.

Our success and ability to compete are dependent upon our ability to protect our proprietary technology.

Our success and ability to compete are dependent in part upon our ability to protect our proprietary technology. We rely on a combination of patent, copyright and trade secret laws and non-disclosure agreements to protect this proprietary technology. We enter into confidentiality and non-solicitation agreements with our employees and license agreements with our customers and potential customers, which limit access to and distribution of our technology, documentation and other proprietary information. We can provide no assurance that the steps taken by us to protect our proprietary rights will be adequate to prevent misappropriation of our technology or that our competitors will not independently develop technologies that are substantially equivalent or superior to our technology. In addition, the laws of some foreign countries do not protect our proprietary rights to the same extent as do the laws of the United States.

Litigation may be necessary in the future to enforce our intellectual property rights, such as our trade secrets, to determine the validity and scope of our or others’ proprietary rights, or to defend against claims of infringement or invalidity. Such litigation could result in substantial costs and diversion of resources and could have a material adverse effect on our business, operating results and financial condition.

Certain technology used in conjunction with our products is licensed from third parties, generally on a non-exclusive basis. The termination of any of these licenses, or the failure of the third-party licensors to maintain or update their products adequately, could result in delay in our ability to ship certain of our products while we seek to implement technology offered by alternative sources, and any required replacement licenses could prove costly. While it may be necessary or desirable in the future to obtain other licenses relating to one or more of our products or relating to current or future technologies, we can provide no assurance that we will be able to do so on commercially reasonable terms or at all.

 

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If the emerging platforms of Microsoft and others with which we integrate our products does not gain or retain broad market acceptance, or if we fail to develop new software compatible with such emerging technologies, we may not be able to compete effectively and our business, operating results and financial condition could suffer.

Our software architecture is modular and predominantly based on open platforms (notable exceptions being our Quest products and our Orderman Sol handhelds, which utilize proprietary operating systems), allowing it to be phased into a customer’s operations. For example, we have developed numerous applications running on Microsoft Windows-based platforms, including Windows Server, Windows, Windows Embedded, and Windows CE operating systems. To date, the platforms we have chosen to integrate our products with have proven to be popular and gained broad industry acceptance. However, the market for our software is subject to ongoing rapid technological developments and quickly evolving industry standards, and there may be existing or future platforms that achieve industry acceptance which are not compatible with our software. In addition, when new or updated versions of these platforms are introduced, it is often necessary for us to develop updated versions of our software so that it operates properly with these computing platforms. We can provide no assurance that we will be able to accomplish these developments quickly or cost-effectively. In addition, these development efforts require substantial investment and the devotion of substantial employee resources. The inability of our software to operate with popular third party platforms would likely adversely affect our business, operating results and financial condition.

We may have difficulty implementing our products, which could damage our reputation and our ability to generate new business.

Implementation of our software products can be a lengthy process, and commitment of resources by our customers is subject to a number of significant risks over which we have little or no control. Delays in the implementations of any of our software products, whether by our business partners or us, may result in customer dissatisfaction, disputes with customers, or damage to our reputation. Significant problems implementing our software can cause delays or prevent us from collecting fees for our software and can damage our ability to generate new business.

Errors or defects in our software products could diminish demand for our products, injure our reputation and reduce our operating results.

Our software products are complex and may contain errors that could be detected at any point in the life of the product. We can provide no assurances that errors will not be found in new products or releases after shipment. Such errors could result in diminished demand for our products, delays in market acceptance and sales, diversion of development resources, injury to our reputation or increased service and warranty costs. If any of these were to occur, our operating results could be adversely affected.

Damage to our manufacturing site and/or office space could limit our ability to operate our business.

We do not have redundant, multiple-site manufacturing capacity, nor do we have redundant capabilities for our office space and key operating systems. Therefore, damage to these sites from a natural disaster or other catastrophic event such as fire, flood, terrorist attack, power loss and other similar events could cause interruptions or delays in our manufacturing process or render us unable to accept and fulfill customer orders. We have not established a formal disaster recovery plan and our business interruption insurance may not be adequate to compensate us for any losses we may suffer.

Our products and services could be vulnerable to unauthorized access and hacking, and any security breach could have a significant effect on our business and could expose us to material liability.

Our systems are used by our customers to collect, store, process and transmit sensitive and confidential information, including credit card data and personally identifiable information. Credit card issuers have promulgated security guidelines as part of their ongoing effort to battle theft and credit card fraud. We continue to work with the credit card issuers to assure that our products and services comply with the credit card associations’ security regulations and best practices applicable to our products and services. While we believe that all of our current software complies with applicable industry security requirements and that we use appropriate security measures to reduce the possibility of a breach through our support and other systems, we can provide no assurance that our customers’ systems will not be breached or that all unauthorized access can be prevented. In addition, the confidential information processed by our systems may be compromised if our customers do not maintain appropriate security procedures and configurations. There can be no guarantee that our customers will implement all of the security features that we introduce or all of the protection and procedures required by the credit card issuers or applicable laws, or that our customers will establish and maintain appropriate levels of firewall protection and other security measures and configurations. The confidentiality of the information processed by our products and services is critical to the successful operation of our business and when there is unauthorized access to such information that results in financial loss, we could be exposed to litigation initiated by our customers or third parties, indemnity obligations and other material liability.

 

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Infrastructure disruptions or breaches of data security could harm our business.

We depend on our information technology and manufacturing infrastructure in our business. If a disruption, such as a computer virus, natural disaster, failure of a manufacturing or telecommunications system, lost connectivity, or intentional tampering or data-breach by a third party impairs our infrastructure, we may be unable to receive or process orders, manufacture and ship products in a timely manner, or otherwise conduct our business as usual. Security breaches may be a result of third-party action, employee error, malfeasance or otherwise, and may result in someone obtaining unauthorized access to our data or our customers’ data. Any security breach or disruption could result in a loss of vital information, loss of confidence in the security of our service, unintentional disclosure of Company or customer information, damage to our reputation, legal liability and negative impacts on our future sales. We also could incur significant expense in remediating these problems and in addressing related data security and privacy concerns.

Interruptions or delays in service from our third-party data center hosting facilities could impair the delivery of our services and harm our business.

We currently offer our customers services through a “hosted solutions” model, which allows customers to implement our software solutions without having to use their own hardware or maintain the software application on their own systems. We serve these customers from third-party data center hosting facilities. Any damage to, or failure of, our systems generally could result in interruptions in our service. Interruptions in our service may reduce our revenues, cause us to issue credits or pay penalties, cause customers to terminate their subscriptions and adversely affect our renewal rates and our ability to attract new customers. Our business will also be harmed if our customers and potential customers believe our service is unreliable.

We do not control the operation of any of these hosting facilities, and they are vulnerable to damage or interruption from earthquakes, floods, fires, power loss, telecommunications failures and similar events. They may also be subject to break-ins, sabotage, intentional acts of vandalism and similar misconduct. Despite precautions taken at these facilities, the occurrence of a natural disaster or an act of terrorism, a decision to close the facilities without adequate notice or other unanticipated problems at these facilities could result in lengthy interruptions in our service.

III. Operational, Supply and Resource/Personnel Risks

Our failure to manage our growth effectively could have a material adverse effect on our business, operating results and financial condition.

The growth in the size and complexity of our business and the expansion of our product lines and customer base may place a significant strain on our management and operations. An increase in the demand for our products could strain our resources or result in delivery problems, delayed software releases, slow response time, or insufficient resources for assisting customers with implementation of our products and services, which could have a material adverse effect on our business, operating results and financial condition. We anticipate that continued growth, if any, will require us to recruit, hire and assimilate a substantial number of new employees, including consulting, product development, sales and marketing, and administrative personnel.

Our ability to compete effectively and to manage future growth, if any, will also depend on our ability to continue to implement and improve operational, financial and management information systems on a timely basis and to expand, train, motivate and manage our work force, particularly our direct sales force and consulting services organization. We can provide no assurance that we will be able to manage any future growth, and any failure to do so could have a material adverse effect on our business, operating results and financial condition.

Our acquisition of existing businesses and our failure to successfully integrate these businesses could disrupt our business, dilute our common stock and harm our operating results and financial condition.

As part of our operating history and growth strategy, we have acquired other businesses. In the future, we will continue to seek acquisition candidates in selected markets and from time to time engage in exploratory discussions with suitable candidates. We can provide no assurance that we will be able to identify and acquire targeted businesses or obtain financing for such acquisitions on satisfactory terms. The process of integrating acquired businesses into our operations may result in unforeseen difficulties and may require a disproportionate amount of resources and management attention. In particular, the integration of acquired technologies with our existing products could cause delays in the introduction of new products. In connection with future acquisitions, we may incur significant charges to earnings as a result of, among other things, the write-off of purchased research and development.

 

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Future acquisitions may be financed through the issuance of common stock, which may dilute the ownership of our shareholders, or through the incurrence of additional indebtedness. Furthermore, we can provide no assurance that competition for acquisition candidates will not escalate, thereby increasing the costs of making acquisitions or making suitable acquisitions unattainable. Acquisitions involve numerous risks, including the following:

 

   

problems combining the acquired operations, technologies or products;

 

   

unanticipated costs or liabilities;

 

   

diversion of management’s attention;

 

   

adverse effects on existing business relationships with suppliers and customers;

 

   

risks associated with entering markets in which we have limited or no prior experience; and

 

   

potential loss of key employees, particularly those of the acquired organizations.

For example, until we actually assume operating control of the business assets and operations, it is difficult to ascertain with precision the actual value or the potential liabilities of our acquisitions. We may not be able to integrate successfully any business, technologies or personnel that we have acquired or that we might acquire in the future, and this could harm our business, operating results and financial condition.

We could experience manufacturing interruptions, delays, or inefficiencies if we are unable to procure in a timely and reliable manner components and products from single-source or limited-source suppliers.

Our manufacturing activities consist primarily of assembling various commercial and proprietary components into finished systems. Manufacturing requires some raw materials, including a wide variety of mechanical and electrical components that are manufactured by third parties to our specifications. Although we strive to assure that parts are available from multiple qualified suppliers, this is not always possible.

We maintain several single-source or limited-source supplier relationships, either because multiple sources are not available or because the relationships are advantageous to us due to performance, quality, support, delivery, capacity, or price considerations. If the supply of a critical single or limited-source product or component is delayed or curtailed, we may not be able to ship the related product in desired quantities and in a timely manner. Even where multiple sources of supply are available, qualification of the alternative suppliers and establishment of reliable supplies could result in delays and a possible loss of sales, which could harm our operating results.

The loss of our key personnel could have a material adverse effect on us.

Our future success depends in part on the performance of our executive officers and key employees. We do not have employment agreements with any of our executive officers. The loss of the services of any of our executive officers or other key employees could have a material adverse effect on our business, operating results and financial condition.

Our inability to attract, hire or retain the necessary technical and managerial personnel could have a material adverse effect on our business, operating results and financial condition.

We are heavily dependent upon our ability to attract, retain and motivate skilled technical and managerial personnel, especially highly skilled engineers involved in ongoing product development and consulting personnel who assist in the development and implementation of our total business solutions. The market for such individuals is intensely competitive. Due to the critical role of our product development and consulting staffs, the inability to recruit successfully or the loss of a significant part of our product development or consulting staffs could have a material adverse effect on us. The software industry is characterized by a high level of employee mobility and aggressive recruiting of skilled personnel. We can provide no assurance that we will be able to retain our current personnel, or that we will be able to attract, assimilate or retain other highly qualified technical and managerial personnel in the future. This could have a material adverse effect upon our business, operating results and financial condition.

IV. Legal and Accounting Risks

If we become subject to adverse claims alleging infringement of third-party proprietary rights, we may incur substantial unanticipated costs and our competitive position may suffer.

There has been a substantial amount of litigation in the technology industry regarding intellectual property rights. It is possible that in the future third parties may claim that our current or potential future technology solutions infringe on their intellectual property. We anticipate that developers of technology products will increasingly be subject to infringement claims as the number of products and competitors in our industry grows. We can provide no assurance that we will not be subject to such third-party claims, litigation or indemnity demands or that these claims will not be successful. If a claim or indemnity demand were to be brought against us, it could result in costly litigation or product shipment delays, or force us to stop selling or providing products or services, or enter into costly royalty or license agreements.

 

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We may be subject to additional tax liabilities.

We are subject to income and sales taxes in the United States and all of the other countries in which we conduct business. Additionally, we may be subject to certain tariffs imposed by the World Trade Organization and other governing bodies designed to tax U.S. imports. Significant judgment is required in determining our worldwide provision for income taxes. This determination is highly complex and requires detailed analysis of the available information and applicable statutes and regulatory materials. In the ordinary course of our business, there are many transactions and calculations where the ultimate tax determination is uncertain. We are regularly under audit by tax authorities. Although we believe our tax estimates are reasonable, the final determination of tax audits and any related litigation could be materially different from our historical income tax provisions and accruals. If we receive an adverse ruling during an audit, or we unilaterally determine that we have misinterpreted provisions of the myriad tax regulations to which we are subject, there could be a material adverse effect on our income tax provision, net income or cash flows in the period or periods for which that determination is made.

We have recorded a large amount of goodwill and other acquired intangible assets on our balance sheet and, for the fiscal year ended December 31, 2009, we were required to record a non-cash charge to earnings.

Under GAAP, we review our intangible assets for impairment when events or changes in circumstances indicate the carrying value may not be recoverable. Goodwill and indefinite-live intangible assets are required to be tested for impairment at least annually. Factors that may be considered a change in circumstances indicating that the carrying value of our goodwill or intangible assets may not be recoverable, and therefore need to be reduced or written off altogether, include a decline in stock price and market capitalization, reduced future revenues, cash flows or growth estimates, failure to meet earnings forecasts and a reduction in use or discontinuation of purchased products.

In connection with our acquisitions we have goodwill and intangible assets on our balance sheet. The Company’s annual impairment analysis completed on January 1, 2011 indicated no impairment of either goodwill or indefinite-lived intangible assets. However, on January 1, 2010, we determined that the carrying value of goodwill and certain other indefinite-lived intangible assets was in excess of their fair values. Therefore, we were required to record a provisional, non-cash charge to earnings in the amount of $20.9 million. This charge resulted in a net loss of $9.4 million, or $0.29 per share, for the fiscal year ended December 31, 2009. In the second quarter of 2010 upon completion of the valuation analysis, the Company recorded a $0.3 million gain as a true-up adjustment to the initial charge. In future periods, if we determine that an impairment has occurred, we will similarly be required to record a charge to earnings in our financial statements during the period in which any impairment of our goodwill or indefinite-lived intangible assets is determined. Any such charge will correspondingly reduce our results of operations, perhaps materially.

Our Enterprise Resource Planning (“ERP”) system upgrade could result in financial statement errors and/or impact our ability to meet deadlines for future SEC filings.

On January 1, 2010, we completed an upgrade of our ERP system. This is an integrated computer-based system used to manage internal and external resources including tangible assets, financial resources, materials, and human resources. The system facilitates the flow of information between all business functions within the Company and is ultimately our system of record for accounting and financial reporting. We have thoroughly tested the system to ensure it is working properly and as designed. However, we can provide no assurance that undetected errors will not occur, including errors that are individually immaterial but that become material over time when aggregated. Further, we can provide no assurance that errors that are detected will be corrected in a timely manner to enable the Company to meet its future SEC filing deadlines.

Ineffective internal controls could adversely impact our business and operating results.

Our internal control over financial reporting may not prevent or detect misstatements because of its inherent limitations, including the possibility of human error, the circumvention or overriding of controls, or fraud. Even effective internal controls can provide only reasonable assurance with respect to the preparation and fair presentation of financial statements. If we fail to maintain the adequacy of our internal controls, including any failure to implement required new or improved controls, or if we experience difficulties in their implementation, our business and operating results could be harmed and we could fail to meet our financial reporting obligations.

Our use of accounting estimates involves judgment and could impact our financial results.

The application of generally accepted accounting principles requires us to make estimates and assumptions about certain items and future events that directly affect our reported financial results and condition. Our most critical accounting estimates are described in the footnotes to our consolidated financial statements contained in this report and in the section “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” These estimates and assumptions involve the use of judgment. As a result, our actual financial results may differ.

 

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Assumptions and inputs used in our stock-based compensation expense calculations could change.

Similar to other companies, we use stock awards as a form of compensation for our key employees and directors. All stock-based payments to employees and directors, including grants of restricted stock and employee stock options, are required to be recognized in the financial statements based on their fair values. The amount recognized for stock compensation expense could vary depending on a number of assumptions or changes that may occur. For example, assumptions such as the risk-free rate, expected holding period and expected volatility that drive our valuation model could change. Other examples that could have an impact include changes in the mix and type of awards, changes in our compensation plans or tax rate, changes in our forfeiture rate, differences in actual results compared to management’s estimates for performance-based awards, or an unusually high amount of expirations of stock options.

V. Risks Related to an Investment in Our Common Stock

Our stock price has been volatile historically and may continue to be volatile. The price of our common stock may fluctuate significantly, and investors could lose all or a part of their investments as a result.

The trading price of our common stock has been and may continue to be subject to wide fluctuations. In the fifty-two week period ended December 31, 2010, the sale price of our common stock on The NASDAQ Global Select Market ranged from $10.31 to $20.69 per share.

The price of our common stock may fluctuate significantly as a result of many factors in addition to the factors discussed in these risk factors. These factors, most of which are beyond our control, include:

 

   

fluctuations in our quarterly operating results;

 

   

changes in expectations as to our future financial performance or changes in financial estimates of securities analysts;

 

   

success of our operating and growth strategies;

 

   

investor anticipation of competitive and industry threats, whether or not warranted by actual events;

 

   

operating and stock price performance of other comparable companies or companies investors may deem comparable to us;

 

   

news reports relating to trends in our industry or general economic conditions; and

 

   

realization of any of the risks described in these risk factors.

In addition, the stock market in general has experienced, and in the future may experience, extreme volatility. Such volatility may reflect fluctuations that are unrelated or disproportionate to the operating performance of particular companies. These broad market fluctuations may adversely affect the trading price of our common stock, regardless of our actual operating performance, which could cause purchasers of our common stock to incur substantial losses.

Investors in our common stock may experience future dilution.

In order to raise additional capital, we may in the future offer additional shares of our common stock, or other securities convertible into or exchangeable for our common stock, in transactions that may be dilutive to existing holders of our common stock. The sale of such shares also has potential to cause significant downward pressure on the price of our common stock. This is particularly the case if the shares being placed into the market exceed the market’s ability to absorb the increased outstanding stock. Such an event could place further downward pressure on the price of our common stock. This could present an opportunity for short sellers to contribute to a further decline of our stock price. If there are significant short sales of our stock, the price decline that would result from such activity likely would cause the share price to decline, which, in turn, may cause persons who actually hold our stock to sell their shares, thereby contributing to a further share price decline of our common stock in the market.

Our executive officers own a significant amount of our common stock and will be able to exercise significant influence on matters requiring shareholder approval.

Our executive officers collectively owned approximately 8% of our outstanding common stock as of December 31, 2010. Consequently, together they continue to be able to exert significant influence over the election of our directors, the outcome of most corporate actions requiring shareholder approval and our business.

 

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Our articles of incorporation and bylaws contain anti-takeover provisions which could have the effect of making it more difficult for a third party to acquire control of us.

Our articles of incorporation authorize our board of directors to issue up to 5,000,000 shares of preferred stock and to fix the rights, preferences, privileges and restrictions, including voting rights, of the preferred stock without further vote or action by our shareholders. The rights of the holders of our common stock will be subject to, and may be adversely affected by, the rights of the holders of any preferred stock that may be issued in the future. The issuance of any shares of preferred stock, while providing desired flexibility in connection with possible acquisitions and other corporate actions, could have the effect of making it more difficult for a third party to acquire a majority of our outstanding voting stock. For example, an issuance of preferred stock could:

 

   

adversely affect the voting power of the holders of our common stock;

 

   

make it more difficult for a third party to gain control of us;

 

   

discourage bids for our common stock at a premium;

 

   

limit or eliminate any payments that the holders of our common stock could expect to receive upon our liquidation; or

 

   

otherwise adversely affect the market price of our common stock.

In addition, our articles of incorporation divide our board of directors into three classes of directors, with each class serving a staggered three-year term. Since the classification of the board of directors generally increases the difficulty of replacing a majority of the board of directors, it is likely to discourage a third party from making a tender offer or otherwise attempting to obtain control of us. Our articles of incorporation and bylaws also provide that the provisions of our articles of incorporation and bylaws can only be amended by a supermajority vote (at least 75%) of shareholders. In addition, our bylaws prohibit us from engaging in certain business combinations, unless the business combination is approved in a prescribed manner.

 

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ITEM 1B. UNRESOLVED STAFF COMMENTS

There are no unresolved written comments that were received from the SEC staff 180 days or more before the end of our 2010 fiscal year relating to our periodic or current reports under the Exchange Act.

 

ITEM 2. PROPERTIES

The Company currently conducts its operations from 11 locations and 14 different facilities. With the exception of one property, all of our facilities are leased. The facilities consist of assembly/warehouse and sales/administrative offices totaling approximately 418,000 square feet. In addition, the Company subleases approximately 80,000 square feet, including one facility in Alpharetta, Georgia and one facility in Aurora, Colorado. The long-term leases on the Company’s facilities expire at various dates through 2017. The Company has four corporate apartment leases. Two of the apartments are located in Austria, one in Australia and one in Singapore. These leases expire at various times through November 2013. The Company believes its facilities are adequate for its current needs and does not anticipate any material difficulty in securing facilities for new space, should the need arise. See “Liquidity and Capital Resources” within Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” for a summary of the Company’s lease obligations. A summary of our principal leased and owned properties that are currently in use or being subleased is as follows:

 

Location

  

Description

  

Area (sq. feet)

    

Lease Expiration

Alpharetta, Georgia

   Assembly and warehouse      133,093       December 2017

Alpharetta, Georgia

   Office space      106,631       January 2013

Alpharetta, Georgia (1)

   Office space      75,759       January 2013

Fort Worth, Texas

   Office space      66,882       July 2016

Salzburg, Austria

   Office and warehouse space      32,347       January 2017

Geelong, Australia (2)

   Office and warehouse space      11,900       October 2012

Adelaide, Australia

   Office, assembly and warehouse space      10,721       March 2011

Dallas, Texas (3)

   Office and warehouse space      10,000       January 2011

Memphis, Tennessee

   Office space      9,897       April 2016

Huntington Beach, California

   Office space      9,706       March 2015

Alpharetta, Georgia

   Warehouse      9,600       June 2014

Prague, Czech Republic

   Office space      8,216       December 2012

Aurora, Colorado (4)

   Office space      4,194       June 2013

Kent, United Kingdom

   Office space      3,757       Owned

Atlanta, Georgia

   Office space      2,701       March 2011

Singapore

   Office space      1,399       April 2012

Shanghai, China

   Office space      1,251       March 2011

 

 

(1)   The Company is subleasing 100% of this facility. The sublease expires concurrent with the Company’s primary lease agreement in January 2013.
(2)   The Company has two leased facilities in Geelong, Australia. One of the leases expires in October 2012 and the other is a month-to-month lease.
(3)   As of February 1, 2011, the Company is leasing this facility on a month-to-month basis.
(4)   The Company is subleasing 100% of this facility. The sublease expires concurrent with the Company’s primary lease agreement in June 2013.

 

ITEM 3. LEGAL PROCEEDINGS

There are no material pending legal proceedings to which the Company is a party or of which any of its properties are the subject; nor are there material proceedings known to the Company to be contemplated by any governmental authority. There are no material proceedings known to the Company, pending or contemplated, in which any director, officer or affiliate or any principal security holder of the Company, or any associate of any of the foregoing, is a party or has an interest adverse to the Company.

 

ITEM 4. [REMOVED AND RESERVED]

 

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PART II

 

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

The Company’s common stock is traded on The NASDAQ Global Select Market under the symbol “RADS.” The following table sets forth the high and low sales prices of our common stock for the periods indicated as reported by The NASDAQ Global Select Market.

 

Year ended December 31, 2010    High      Low  

First Quarter

   $ 14.36       $ 10.31   

Second Quarter

     15.73         13.08   

Third Quarter

     19.32         13.06   

Fourth Quarter

     20.69         16.99   
Year ended December 31, 2009    High      Low  

First Quarter

   $ 5.50       $ 2.19   

Second Quarter

     8.59         4.37   

Third Quarter

     11.51         8.14   

Fourth Quarter

     11.20         9.00   

As of March 4, 2011, there were 219 holders of record of the Company’s common stock. The closing price for the stock on this date was $17.76. Management of the Company believes that there are in excess of 8,416 beneficial holders of its common stock.

Performance Graph

The following graph compares the performance of Radiant’s common stock with the performance of The NASDAQ Composite Index and The NASDAQ Computer Index for a five year period by measuring the changes in common stock prices from December 31, 2005 to December 31, 2010.

LOGO

 

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Dividends

The Company currently anticipates that all of its earnings will be retained for development of the Company’s business and does not anticipate paying any cash dividends in the foreseeable future. Future cash dividends, if any, will be at the discretion of the Company’s Board of Directors and will depend upon, among other things, the Company’s future earnings, operations, capital requirements and surplus, general financial condition, contractual restrictions and such other factors as the Board of Directors may deem relevant.

The Company’s credit agreement with JPMorgan Chase Bank, N.A. contains limitations on the Company’s ability to declare and pay cash dividends. Further explanation of this agreement is presented in Note 7 of the consolidated financial statements.

Securities Authorized for Issuance Under Equity Compensation Plans

The following table provides information for all equity compensation plans approved by shareholders as of the fiscal year ended December 31, 2010, under which the equity securities of the Company were authorized for issuance (in thousands, except per share data):

 

     Number of Securities
to be Issued Upon

Exercise of Outstanding
Share-Based Awards
     Weighted-Average
Exercise  Price
of Outstanding
Share-Based Awards
     Number of Securities
Remaining Available
for Future Issuance
Under  Equity
Compensation Plans
 

1995 Stock Option Plan

     1,205       $ 8.67           

1997 Non-Management Directors Stock Option Plan

     225       $ 9.37           

1998 Employee Stock Purchase Plan

           $         917   

2005 Long-Term Incentive Plan

     2,378       $ 11.29         1,667   
                          

Total

     3,808       $ 10.34         2,584   
                          

Purchases of Common Stock

In the fourth quarter of 2007, the Board of Directors of the Company authorized a re-commencement of the Company’s stock repurchase program authorizing the repurchase of up to 1.0 million shares of its common stock at a price not to exceed $25.00 per share through November 2009. The share repurchase program was not re-authorized in 2010. No stock repurchases were made during the fiscal years ended December 31, 2010, 2009 or 2008.

 

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ITEM 6. SELECTED FINANCIAL DATA

The following table sets forth selected consolidated financial data of the Company for each of its five most recent fiscal years which have been derived from the consolidated financial statements of the Company. The financial data as of and for the year ended December 31, 2008 and subsequent years include Radiant’s acquisitions of Quest, Hospitality EPoS, Jadeon and Orderman, which took place in January 2008, April 2008, May 2008 and July 2008, respectively. See Note 5 to the consolidated financial statements for further explanation regarding these acquisitions. This selected consolidated financial data should be read in conjunction with Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” and the consolidated financial statements of the Company and the notes thereto included elsewhere herein (in thousands, except per share data):

 

    

Year Ended December 31,

    

2010

   2009     2008      2007     

2006

Statement of Operations Data:

             

Revenues

   $346,414    $ 287,468      $ 301,576       $ 253,198       $222,310

Cost of revenues

   186,766      151,949        172,514         141,061       124,451

Gross profit

   159,648      135,519        129,062         112,137       97,859

Net income (loss) (1)

   21,823      (9,398     11,028         11,843       18,357

Net income (loss) per share:

             

Basic income (loss) per share

   $0.61    $ (0.29   $ 0.34       $ 0.38       $0.59

Diluted income (loss) per share

   $0.59    $ (0.29   $ 0.33       $ 0.36       $0.56
    

December 31,

    

2010

   2009     2008      2007     

2006

Balance Sheet Data:

             

Working capital

   $96,406    $ 28,790      $ 41,578       $ 51,720       $29,656

Total assets

   367,703      288,597        303,542         221,959       198,655

Long-term debt, including current portion

   14,724      62,626        98,466         20,467       34,194

Shareholders’ equity

   266,338      153,343        140,331         141,956       115,971

 

 

(1) Fiscal year ended December 31, 2009 includes a non-cash impairment charge of $20.9 million related to the goodwill and certain intangible assets associated with our Quest acquisition. See Note 6 to the consolidated financial statements and Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Fiscal year ended December 31, 2006 includes an income tax benefit of approximately $10.3 million related to a reduction in the valuation allowance for deferred tax assets.

 

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ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Introduction

Management’s Discussion and Analysis (“MD&A”) is intended to facilitate an understanding of Radiant’s business and results of operations. This MD&A should be read in conjunction with the consolidated financial statements and the accompanying notes to the consolidated financial statements included elsewhere in this report. MD&A consists of the following sections:

 

 

Overview: A summary of our business, financial performance and opportunities

 

 

Acquisitions and New Businesses: A summary of acquisitions and new businesses

 

 

Results of Operations: A discussion of operating results

 

 

Liquidity and Capital Resources: An analysis of cash flows, sources and uses of cash, contractual obligations and financial position

 

 

Critical Accounting Policies and Procedures: A discussion of critical accounting policies that require the exercise of judgments and estimates

 

 

Recent Accounting Pronouncements: A summary of recent accounting pronouncements and the effects on the Company

Overview

We are a leading provider of technology focused on the development, installation and delivery of solutions for managing site operations of hospitality and retail businesses including restaurants, convenience stores, stadiums, arenas, movie theatres and specialty retailers. Our point-of-sale, back-office technology and hosted solutions are designed to enable businesses to deliver exceptional customer service while improving profitability. We offer a full range of products and services that are tailored to specific market needs including hardware, software, professional services and electronic payment processing. We believe we offer best-of-breed solutions designed for ease of integration in managing site operations, thus enabling operators to improve customer service while reducing costs. We believe our approach to site operations is unique in that our product solutions provide enterprise visibility and control at the site, field, and headquarters levels.

Our growth continues to be driven by the long-term industry shift toward a full system solution provider, the ability to have vertical solutions and non-payment applications residing at the point-of-sale, and new technology that enables operators to enhance their revenue drivers such as speed and consistency of service, customer loyalty programs, order accuracy and loss prevention and providing customers with greater value and a broader selection of products. In recent years, there have been well publicized breaches of point-of-sale and back-office systems that handle consumer card details, spurring widespread interest in more secure payment terminals and end-to-end encryption technology. We believe we are well positioned to meet the needs of our industry segments and the concerns around security with our suite of product offerings, which consist of hardware and software for point-of-sale and operational applications, as well as our back-office application offerings which include inventory, labor, financial management, fraud management and other centrally hosted enterprise solutions.

Security has become a driving factor in our industry as our customers try to meet ever escalating governmental requirements directed toward the prevention of identity theft as well as operating safeguards imposed by the credit and debit card associations. In September 2006, these card associations established the PCI Security Standards Council to oversee and unify industry standards in the areas of credit card data security. We believe we are a leader in providing systems and software solutions that meet the payment application requirements and will continue to help the industry define new standards across the payment process, educate businesses on how to reduce theft by meeting the Payment Card Industry Data Security Standard (PCI DSS) requirement process, and build new technologies outside its point-of-sale software to combat theft.

We operate in three segments: (1) Hospitality-Americas, (2) Retail & Entertainment-Americas and (3) International. The Hospitality-Americas segment represents our North, Central and South American restaurants business, which includes quick service, fast casual and table service restaurant operators. Our Retail & Entertainment-Americas segment is comprised of our other North, Central and South American business lines which serve petroleum and convenience retailers, specialty retailers and entertainment venues, including movie theaters, stadiums and arenas. The International segment focuses on our foreign operations outside of the Company’s other two segments, and primarily focuses on restaurant businesses and petroleum and convenience retail businesses. These segments became effective January 1, 2010 and replace the former reportable segments of Hospitality and Retail. All information reported for the years ended December 31, 2009 and 2008 has been reclassified to present data in accordance with the new segments.

Each segment focuses on delivering site management systems, including point-of-sale, self-service kiosk, back-office systems and hosted solutions designed specifically for each of the core vertical markets. We believe our customers benefit from a number of competitive advantages gained through our 25-year history of success in our industry segments. These advantages include our globally trusted brand names, large installed base, customizable platforms and our investment in research and development of new products for our industry segments.

 

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The point-of-sale markets in which we operate are intensely competitive and highly dynamic, categorized by advances in technology, product introductions and the ability to respond to security standards. This competitive environment, coupled with the expectation in the marketplace that technology will continue to improve while becoming less expensive, results in significant pricing pressures. Our ability to compete generally depends on how well we navigate within this environment. To compete successfully we must continue to commercialize our technology, develop new products that meet constantly evolving customer requirements, continually improve our existing products, processes and services faster than our competitors, and price our products competitively while reducing average unit costs.

Our 2010 financial results improved significantly over the prior year due to continued improvement in global economic and industry conditions as well as the execution on significant contracts signed in the second half of 2009 and the first half of 2010. Fulfillment of such contracts contributed to the increase in systems sales over 2009 and we continued to see increases in our recurring revenue sources such as hardware maintenance, software support and maintenance, and hosted solution offerings.

In 2010, we saw strong growth and significant financial improvements over 2009 in every geography, industry and reseller channel. This growth was the result of multiple new direct customer wins, roll outs with existing customers, significant increases from our channel partners, and new product adoption within our subscription services business which continues to see growth rates nearing 30%. We saw a slight decline in our gross profit percentage due solely to the mix of our business and the increased capital spending for systems from our customers.

We enter 2011 with a very strong balance sheet due to the cash flow generated from operations and the cash generated from our public offering of stock during the third quarter of 2010. This strength and the expectation for continued growth in 2011 position us to continue to make significant progress on our strategic growth initiatives as well as to continue leveraging our operational structure.

We anticipate 2011 to be another strong year with revenue growth between 7-10% and operating margins improving by approximately 100 basis points. This growth is based on continuation of the economic recovery worldwide, our visibility into our strong pipeline, increased demand within our channel partners, acceptance of our new products developed in Europe and the continued adoption and launching of new products within our subscription services business.

 

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Acquisitions and New Businesses

The following is a brief summary of acquisitions, followed by discussion of our electronic payment processing business. To the extent that we believe acquisitions, joint ventures or new businesses can position us to better serve our current segments, we will continue to pursue such opportunities in the future.

 

   

Acquisition of Orderman – On July 1, 2008, the Company acquired Orderman GmbH (“Orderman”), one of the leading manufacturers of wireless handheld ordering and payment devices for the hospitality industry. Headquartered in Salzburg, Austria, Orderman has provided innovative mobile solutions since 1994. Orderman distributes its solutions through a reseller network of partners that have deployed approximately 50,000 handheld devices, predominately in Europe. The acquisition has enabled Radiant to accelerate the adoption of mobile devices in the global hospitality sector. The total purchase price was approximately $33.0 million. The operations of the Orderman business have been included in our consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the International segment.

 

   

Acquisition of Jadeon – On May 1, 2008, Radiant acquired substantially all of the assets of Jadeon, Inc. (“Jadeon”), one of the Company’s resellers in California. Headquartered in Irvine, just outside Los Angeles, Jadeon had been delivering and supporting Radiant’s hospitality point-of-sale solutions since 2001 and offered a full range of technology systems and implementation and support services throughout the West coast. The acquisition enabled Radiant to strengthen its service capabilities and relationships with key accounts and serves as a platform for Radiant to strengthen its West coast market presence, specifically in the Los Angeles and San Francisco markets, allowing better penetration in the largest market in North America. The total purchase price was approximately $7.3 million. The operations of the Jadeon business have been included in our consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the Hospitality-Americas segment.

 

   

Acquisition of Hospitality EPoS – On April 4, 2008, the Company acquired Hospitality EPoS Systems Ltd. (“Hospitality EPoS”), a technology supplier to the U.K. hospitality market since 1992. Headquartered in Kent, England, just outside London, Hospitality EPoS provided capabilities for sales, implementation and support services and represented our suite of Aloha products. The total purchase price was approximately $6.1 million. The operations of the Hospitality EPoS business have been included in our consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the International segment.

 

   

Acquisition of Quest – On January 1, 2008, the Company acquired Quest Retail Technology (“Quest”), a privately held company based in Adelaide, Australia. Quest is a global provider of point-of-sale and back office solutions to stadiums, arenas, convention centers, race courses, theme parks and various other industries. The total purchase price was approximately $53.4 million. The operations of the Quest business have been included in our consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the Retail & Entertainment-Americas segment.

 

   

Other Acquisitions – On November 15, 2010, the Company acquired a channel partner and reseller of Radiant products and services. The total purchase price was approximately $2.5 million. The operations of this business have been included in the Company’s consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the Hospitality-Americas segment.

 

   

Launch of Radiant Payment Services – Radiant expanded its business services in 2008 with the launch of Radiant Payment Services (“RPS”), a business aimed at selling and servicing electronic payment processing. RPS enhances Radiant’s current solutions by providing an integrated, turnkey payment processing solution for a wide variety of payment methods including credit, debit and gift card payments. The objective of RPS is to raise the level of customer service that is provided to business owners and operators by providing competitive and transparent pricing, increased accountability from a single vendor and the highest level of security for customer data and credit card transactions.

When we launched RPS, we also entered into an agreement with Century Payments, Inc. (“Century”), to obtain and service new customers on behalf of RPS. Effective April 1, 2010, the agreement between RPS and Century was amended to restructure the financial arrangement between RPS and Century, giving Century the ability to bundle Radiant products with electronic payment processing services, and requiring RPS to provide custom development of certain tools for Century’s use. See Note 16 to the consolidated financial statements for further discussion of this amended agreement.

 

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Results of Operations

The following table sets forth, for the periods indicated, the percentage relationship of certain statement of operations items to total revenues:

 

     Year ended December 31,  
     2010     2009     2008  

Revenues:

      

Systems

     46.8     41.9     51.6

Maintenance, subscription and transaction services

     42.5        46.0        36.1   

Professional services

     10.7        12.1        12.3   
                        

Total revenues

     100.0        100.0        100.0   
                        

Cost of revenues:

      

Systems

     25.9        22.2        27.5   

Maintenance, subscription and transaction services

     20.2        22.7        20.8   

Professional services

     7.8        8.0        8.9   
                        

Total cost of revenues

     53.9        52.9        57.2   
                        

Gross profit

     46.1        47.1        42.8   

Operating expenses:

      

Product development

     7.4        7.8        8.2   

Sales and marketing

     14.1        14.7        12.1   

Depreciation of fixed assets

     1.8        1.7        1.6   

Amortization of intangible assets

     2.5        3.2        2.6   

General and administrative

     11.0        12.2        10.4   

Impairment of goodwill

     (0.1     5.9          

Other charges and income, net

     0.2        1.8        0.5   
                        

Total operating expenses

     36.9        47.3        35.4   
                        

Income (loss) from operations

     9.2        (0.1     7.4   

Interest and other expense, net

     0.2        0.8        1.7   
                        

Income (loss) before taxes

     9.0        (0.9     5.7   

Income tax provision

     2.7        2.4        2.0   
                        

Net income (loss)

     6.3     (3.3 )%      3.7
                        

 

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Year ended December 31, 2010 compared to year ended December 31, 2009

The Company realized net income of $21.8 million, or $0.59 per diluted common share, in 2010, compared with a net loss of $9.4 million, or $0.29 per diluted common share, in 2009. The 2009 net loss was primarily attributable to a $20.9 million non-cash charge relating to the impairment of goodwill and certain intangible assets of Quest, as further described in Note 6 to the consolidated financial statements.

The Company’s revenues increased by $58.9 million, or 21%, compared to 2009. The increase in revenues was primarily due to improvements seen in the global economy, which in turn resulted in increased new site openings and capital spending from new and existing customers across all areas of our business. The increase is also attributable to several significant contracts being signed within the past 18 months and a significant number of those installations occurring during 2010. Additionally, our high margin subscription services business experienced significant growth in 2010.

Systems – Systems revenues are derived from sales and licensing fees for our point-of-sale hardware and software, site management software solutions and peripherals. Systems revenues for 2010 were $162.1 million compared to $120.5 million in 2009, an increase of $41.6 million, or 35%. The increase in systems revenues was primarily due to the economic recovery and some significant new contracts being signed, as noted above.

Maintenance, subscription and transaction services – The Company derives revenues from maintenance, subscription and transaction services, including hardware maintenance, software support and maintenance, subscription services and electronic payment processing services. The majority of these revenues are derived from support and maintenance, which is structured on a renewable basis and is directly attributable to the base of installed sites. A majority of all subscription, maintenance and support contracts are renewed annually. Revenues from maintenance, subscription and transaction services increased by $15.1 million, or 11%, to $147.4 million in 2010 as compared to 2009. The increase was primarily due to increased demand for subscription services and the additional revenues generated in both hardware and software support and maintenance resulting from increased systems sales, which added to our site base for recurring revenues.

Professional services – The Company also derives revenues from professional services such as consulting, training, custom software development and systems installations. Revenues from professional services increased by $2.2 million, or 6%, to $36.9 million in 2010 as compared to 2009. In recent months we have begun to see a shift in customer spending away from consulting and custom development projects and towards capital purchases of systems. This shift has resulted in a decrease in our one-time consulting and custom development revenues, but has been offset by increases in installations revenues related to increased systems sales.

Systems gross profit – Cost of systems consists primarily of hardware and peripherals for site-based systems and amortization of capitalized labor costs for internally developed software. All costs, other than capitalized software development costs, are expensed as products are shipped, while capitalized software development costs are amortized to expense at the greater of the amount computed using the ratio of current gross revenues for the product to total current and anticipated future gross revenues for that product or on a straight-line basis over the remaining, estimated useful life of the software. Systems gross profit increased during 2010 by $15.4 million, or 27%, to $72.3 million, while the gross margin percentage decreased by two points to 45% compared to 2009. The decrease in the gross profit percentage is primarily due to variations in product mix as our hardware products have lower margins than our software products.

Maintenance, subscription and transaction services gross profit – Cost of maintenance, subscription and transaction services consists primarily of personnel and other costs to provide support and maintenance services, subscription services and electronic payment processing services. The gross profit on maintenance, subscription and transaction services revenues increased during 2010 by $10.4 million, or 15%, to $77.5 million, while the gross margin percentage increased by two points to 53% compared to 2009. The increase in the gross profit percentage is primarily due to increased revenues from subscription services, which have higher margins than support and maintenance.

Professional services gross profit – Cost of professional services consists primarily of personnel costs for consulting, training, custom software development and installation services. The gross profit on professional services revenues decreased during 2010 by $1.7 million, or 15%, to $9.9 million, while the gross margin percentage decreased by six points to 27% for 2010 compared to 2009. The decrease in the gross profit percentage is the result of fluctuations in sales mix. These margins decline when more revenues come from lower margin services, such as installations, than from higher margin services, such as consulting and custom development services, which have declined as noted above.

 

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Segment revenues – Total revenues in the Hospitality-Americas business segment were approximately $207.2 million in 2010 compared to $166.8 million in 2009, an increase of $40.4 million, or 24%. The increase is primarily the result of improved economic conditions, which led to increased demand for new systems in both our direct and reseller channel businesses, subscription services and support and maintenance of new and existing systems. The increase is also due to several significant contracts being signed within the past 18 months and significant installation activity occurring in 2010.

Total revenues in the Retail & Entertainment-Americas business segment were approximately $90.9 million in 2010 compared to $80.0 million in 2009, an increase of $10.9 million, or 14%. The increase is primarily attributable to strength in systems sales along with increases in related support and maintenance revenues across each business within the segment, largely due to improved economic and industry conditions.

Total revenues in the International business segment were approximately $43.4 million in 2010 compared to $37.7 million in 2009, an increase of $5.7 million, or 15%. The increase is primarily the result of increased systems sales along with hardware and software support and maintenance within our convenience retail business and reseller channel business in Europe.

Segment direct operating income – The Company evaluates the financial performance of the segments based on direct operating income, which is profit or loss before the allocation of certain corporate costs.

Direct operating income in the Hospitality-Americas business segment was approximately $51.8 million in 2010 compared to $37.4 million in 2009. This is an increase of $14.4 million, or 39%, and was primarily attributable to increased profits from systems sales, subscription services and hardware and software support and maintenance. These increases were partially offset by an increase in operating expenses, primarily sales commissions, which increased as expected in line with the overall increase in revenues.

Direct operating income in the Retail & Entertainment-Americas business segment was approximately $26.0 million in 2010 compared to $22.4 million in 2009. This is an increase of $3.6 million, or 16%, and is primarily the result of additional profits generated by increased systems sales and related support and maintenance revenues, as previously discussed.

Direct operating income in the International business segment was approximately $6.3 million in 2010 compared to $3.3 million in 2009. This is an increase of $3.0 million, or 91%, and is primarily due to additional profits resulting from increased systems sales, including handhelds in the European market, and increased hardware and software support and maintenance revenues.

Total operating expenses – Total operating expenses for 2010 decreased by $8.1 million, or 6%, as compared to 2009. Total operating expenses as a percentage of total revenues were 37% in 2010 and 47% in 2009. Based on the increase in revenues in 2010 total operating expenses would have been expected to increase in 2010 accordingly. However, our total 2009 operating expenses included a $20.9 million impairment charge related to the write-off of certain goodwill and intangible assets. The components of operating expenses are discussed below:

 

   

Product development expenses – Product development expenses consist primarily of wages and materials expended on product development efforts, excluding any development expenses related to associated revenues which are included in costs of customer support, maintenance and other services. Product development expenses increased during 2010 by $3.4 million, or 15%, compared to 2009, primarily due to incremental investments in the development of future products. Product development expenses as a percentage of total revenues were 7% and 8% in 2010 and 2009, respectively.

 

   

Sales and marketing expenses – Sales and marketing expenses increased during 2010 by $6.3 million, or 15%, compared to 2009. The increase is primarily due to incremental sales commissions expense directly related to the increase in revenues and an increased focus on marketing activities. Sales and marketing expenses as a percentage of total revenues were 14% and 15% in 2010 and 2009, respectively.

 

   

Depreciation of fixed assets and amortization of intangible assets – Depreciation and amortization expense increased by $0.7 million, or 5%, in 2010 as compared to 2009. The increase is primarily due to additional depreciation related to our ERP system upgrade that was implemented in the first quarter of 2010 and depreciation expense related to routine capital spending to support our business operations. These increases were partially offset by a decline in amortization expense for acquired intangible assets that became fully amortized during the year. Depreciation and amortization expense as a percentage of revenues were 4% and 5% during 2010 and 2009, respectively.

 

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General and administrative expenses – General and administrative expenses increased during 2010 by $3.1 million, or 9%, as compared to 2009. The increase is primarily due to additional bonus expense related to the Company’s performance as compared to its operating budget. General and administrative expenses as a percentage of total revenues were 11% and 12% in 2010 and 2009, respectively.

 

   

Impairment of goodwill – During the fourth quarter of 2009, the Company recorded a $17.0 million provisional, non-cash impairment charge to write off a portion of the goodwill associated with the acquisition of Quest. This charge was the result of our annual goodwill impairment analysis performed in January 2010. In the second quarter of 2010, the Company recorded a $0.3 million gain to adjust the initial charge upon completion of the valuation analysis. See Note 6 to the consolidated financial statements for further discussion of these items. The Company’s annual impairment analysis completed on January 1, 2011 indicated no impairment of goodwill for the year ended December 31, 2010.

 

   

Other charges and income, net – The amounts contained under this heading are unlikely to occur again in the normal course of business and, as such, it is not practical to compare amounts between the current period and previous periods. However, a description of the items which comprise these amounts follows. See Note 8 to the consolidated financial statements for further discussion of these items.

 

   

During the fourth quarter of 2010, the Company determined that it would no longer use a leased facility in Irvine, California. The termination of this lease resulted in a charge of approximately $0.7 million.

 

   

During the fourth quarter of 2009, the Company recorded a $3.9 million non-cash impairment charge to write off a portion of certain intangible assets associated with Quest. This charge was the result of an appraisal of Quest’s intangible assets performed in conjunction with the goodwill impairment analysis as further described in Note 6 to the consolidated financial statements.

 

   

During the first quarter of 2009, the Company determined that it would not use certain third-party software licenses and recorded a write-off charge of $0.5 million as a result. Also during the first quarter of 2009, the Company recorded a charge of $0.7 million related to severance costs and restructuring of the organization. This charge resulted from efforts to align the Company’s operating structure with its revenues in light of the severe economic downturn that began in the second half of 2008. Additionally, during the first quarter of 2009, the Company sold a building for cash proceeds of approximately $0.2 million. A net gain of approximately $0.1 million was recognized as a result of this transaction.

Interest expense, net The Company’s interest expense includes interest expense incurred on its long-term debt, revolving line of credit and capital lease obligations. Interest expense decreased from $2.3 million in 2009 to $1.0 million in 2010. The decrease is due to a reduction in interest rates and continued paydown of the Company’s outstanding indebtedness, most significantly its revolving credit borrowings, with funds received from the Company’s public offering of common stock completed in the third quarter of 2010. The Company’s interest income is primarily earned from notes receivable. Interest income increased by approximately $0.2 million in 2010 as compared to 2009. This increase is primarily the result of interest earned on the Company’s $9.0 million promissory note received in the second quarter of 2010 from Century Payments, Inc., related to our RPS business. See Note 16 to the consolidated financial statements for additional discussion of this note receivable.

Provision for income taxes The Company’s effective income tax rate was 29.7% in 2010, (264.6%) in 2009, and 35.4% in 2008. In the fourth quarter of 2009, the Company recorded non-cash charges related to the impairment of goodwill and certain intangible assets associated with Quest. As a result of these charges, the Company’s effective tax rate fluctuated significantly during the 2009 year as compared to 2008 and 2010. Excluding the impairment charges, the Company’s effective tax rate would have been 37.2% for 2009. The rate decline from 2009 to 2010 is mainly attributable to the benefit obtained from a research and development tax credit for the 2007-2010 tax years. The rate reconciliation table in Note 10 to the consolidated financial statements illustrates the rate impact of the individual items referenced in the table. Each of these items was calculated based on the tax impact each item had on the Company’s net income. See Note 10 to the consolidated financial statements for additional discussion of income taxes.

 

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Year ended December 31, 2009 compared to year ended December 31, 2008

The Company realized a net loss of $9.4 million, or $0.29 per basic common share, in 2009, compared with net income of $11.0 million, or $0.33 per diluted common share, in 2008. The net loss was fully attributable to a $20.9 million non-cash charge relating to the impairment of goodwill and certain intangible assets of Quest as further described in Note 6 to the consolidated financial statements.

The Company’s revenues decreased $14.1 million, or 5%, compared to 2008. The decrease in revenues was primarily due to the global economic downturn that began in the latter portion of 2008. The decrease in revenues was partially offset by a full year of operations from our RPS business and the acquisitions of Orderman, Jadeon and Hospitality EPoS that were completed in the second and third quarters of 2008.

Systems – Systems revenues are derived from sales and licensing fees for our point-of-sale hardware and software, site management software solutions and peripherals. Systems revenues for 2009 were $120.5 million compared to $155.6 million in 2008, a decrease of $35.1 million, or 23%. The decrease in systems revenue was primarily due to the economic downturn noted above, which slowed new site openings and reduced capital spending from existing customers. The decrease was partially offset by having a full year of operations from Orderman, Jadeon and Hospitality EPoS.

Maintenance, subscription and transaction services – The Company derives revenues from maintenance, subscription and transaction services, including hardware maintenance, software support and maintenance, subscription services and electronic payment processing services. The majority of these revenues are derived from support and maintenance, which is structured on a renewable basis and is directly attributable to the base of installed sites. A majority of all subscription, maintenance and support contracts are renewed annually. Revenues from maintenance, subscription and transaction services increased by $23.3 million, or 21%, to $132.3 million in 2009 as compared to 2008. The increase was primarily due to the additional revenues generated in both software and hardware support and maintenance resulting from incremental systems sales in 2008 and 2009 (which added to our site base for recurring revenue), an increase in demand for our hosted solutions, and a full year of revenues resulting from RPS business which we launched in the second half of 2008.

Professional services – The Company also derives revenues from professional services such as consulting, training, custom software development and system installations. Revenues from professional services decreased by $2.3 million, or 6%, to $34.7 million in 2009 as compared to 2008. The decrease was primarily due to lower installations revenues, which fell in direct correlation to the lower systems sales. The decrease was partially offset by increased revenues in consulting and custom software development projects.

Systems gross profit – Cost of systems consists primarily of hardware and peripherals for site-based systems and amortization of capitalized labor costs for internally developed software. All costs, other than capitalized software development costs, are expensed as products are shipped, while capitalized software development costs are amortized to expense at the greater of the amount computed using the ratio of current gross revenues for the product to total current and anticipated future gross revenues for that product or on a straight-line basis over the remaining, estimated useful life of the software. Systems gross profit decreased during 2009 by $15.8 million, or 22%, to $56.8 million, while the gross margin percentage remained constant at 47% in 2009 compared to 2008.

Maintenance, subscription and transaction services gross profit – Cost of maintenance, subscription and transaction services consists primarily of personnel and other costs to provide support and maintenance services, subscription services and electronic payment processing services. The gross profit on maintenance, subscription and transaction services revenues increased during 2009 by $20.9 million, or 45%, to $67.1 million, while the gross margin percentage increased by eight points to 51% for 2009 compared to 2008. The increase in the gross margin percentage was primarily due to the launch of our RPS business and increased revenues from our subscription services, both of which have higher margins. Margins were also improved in support and maintenance services through the combination of groups and streamlining of processes while maintaining a high level of service.

Professional services gross profit – Cost of professional services consists primarily of personnel costs for consulting, training, custom software development and installation services. The gross profit on professional services revenues increased during 2009 by $1.4 million, or 14%, to $11.5 million, while the gross margin percentage increased by six points to 33% in 2009 compared to 2008. The increase in the gross margin percentage was primarily attributable to the removal of capacity in the Company through the headcount reductions made in the fourth quarter of 2008 and the first quarter of 2009, as well as a continued focus on improving margins within our professional services through better utilization of personnel, including temporary and contract employees.

 

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Segment revenues – Total revenues in the Hospitality-Americas business segment were approximately $166.8 million in 2009 compared to $176.8 million in 2008, a decrease of $10.0 million, or 6%. The decrease was primarily due to the decline in systems sales throughout the segment, but was partially offset by a full year of operations for Jadeon and an increase in maintenance, subscription and transaction fee revenues.

Total revenues in the Retail & Entertainment-Americas business segment were approximately $80.0 million in 2009 compared to $91.6 million in 2008, a decrease of $11.6 million, or 13%. The decrease was primarily attributable to economic factors that resulted in a decrease in demand by convenience retail operators. This decrease was partially offset by an increase in revenues within our specialty retail business.

Total revenues in the International business segment were approximately $37.7 million in 2009 compared to $29.6 million in 2008, an increase of $8.1 million, or 27%. This increase was primarily attributable to having a full year of operations from Orderman and Hospitality EPoS in 2009.

Segment direct operating income – The Company evaluates the financial performance of the segments based on direct operating income, which is profit or loss before the allocation of certain corporate costs.

Direct operating income in the Hospitality-Americas business segment was approximately $37.4 million in 2009 compared to $37.7 million in 2008. This is a decrease of $0.3 million, or 1%, and was primarily attributable to the decrease in revenues throughout the segment. The decrease was partially offset by a reduction in the cost of products and services as well as our efforts to control operating expenses during the economic downturn.

Direct operating income in the Retail & Entertainment-Americas business segment was approximately $22.4 million in 2009 compared to $22.7 million in 2008. This was a decrease of $0.3 million, or 1%. The primary explanation for the decrease is the decline in revenues throughout most of the segment due to the economic downturn, which was partially offset by the increase in revenues in our specialty retail business and our ability to minimize operating expenses.

Direct operating income in the International business segment was approximately $3.3 million in 2009 compared to $1.1 million in 2008. This is an increase of $2.2 million, or 200%, and was primarily due to the increase in revenues from having a full year of operations from Orderman and Hospitality EPoS as well as our efforts to control operating expenses during the economic downturn.

Total operating expenses – Total operating expenses for 2009 increased by $29.1 million, or 27%, as compared to 2008. Total operating expenses as a percentage of total revenues were 47% in 2009 and 35% in 2008. The components of operating expenses are discussed below:

 

   

Product development expenses – Product development expenses consist primarily of wages and materials expended on product development efforts, excluding any development expenses related to associated revenues which are included in costs of customer support, maintenance and other services. Product development expenses decreased during 2009 by $2.4 million, or 10%, compared to 2008, primarily due to headcount reductions made in the fourth quarter of 2008 and the first quarter of 2009 to adjust our cost structure during the economic downturn. Product development expenses as a percentage of total revenues were 8% in 2009 and 2008.

 

   

Sales and marketing expenses – Sales and marketing expenses increased during 2009 by $6.0 million, or 16%, compared to 2008. This increase was primarily related to a full year of sales and marketing expenses resulting from the acquisitions of Orderman, Jadeon and Hospitality EPoS, higher bonus expense in 2009 as compared to 2008 due to the Company meeting its budgeted operating income, and a full year of costs associated with our RPS business. Sales and marketing expenses as a percentage of total revenues were 15% and 12% in 2009 and 2008, respectively.

 

   

Depreciation of fixed assets and amortization of intangible assets – Depreciation and amortization expense increased by $1.5 million, or 12%, in 2009 as compared to 2008. The increase was directly related to a full year of amortization of certain intangible assets associated with Orderman, Jadeon and Hospitality EPoS. Depreciation and amortization expenses as a percentage of revenues were 5% and 4% during 2009 and 2008, respectively.

 

   

General and administrative expenses – General and administrative expenses increased during 2009 by $3.7 million, or 12%, as compared to 2008. The increase was primarily due to the additional overhead expenses resulting from the acquisitions completed in 2008 and additional bonus expense associated with the Company meeting its budgeted operating income for the year. General and administrative expenses as a percentage of total revenues were 12% and 10% in 2009 and 2008, respectively.

 

   

Impairment of goodwill – During the fourth quarter of 2009, the Company recorded a $17.0 million non-cash impairment charge to write off a portion of the goodwill associated with the acquisition of Quest. This charge was the result of our annual goodwill impairment analysis as further described in Note 6 to the consolidated financial statements.

 

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Other charges and income, net – The amounts contained under this heading are unlikely to occur again in the normal course of business and, as such, it is not practical to compare amounts between the current period and previous periods. However, a description of the items which comprise these amounts follows. See Note 8 to the consolidated financial statements for further discussion of these items.

 

   

During the fourth quarter of 2009, the Company recorded a $3.9 million non-cash impairment charge to write off a portion of certain intangible assets associated with Quest. This charge was the result of an appraisal of Quest’s intangible assets performed in conjunction with the goodwill impairment analysis as further described in Note 6 to the consolidated financial statements.

 

   

During the first quarter of 2009, the Company determined that it would not use certain third-party software licenses and recorded a write-off charge of $0.5 million as a result. Also during the first quarter of 2009, the Company recorded a charge of $0.7 million related to severance costs and restructuring of the organization. This charge resulted from efforts to align the Company’s operating structure with its revenues in light of the severe economic downturn that began in the second half of 2008. Additionally, during the first quarter of 2009, the Company sold a building for cash proceeds of approximately $0.2 million. A net gain of approximately $0.1 million was recognized as a result of this transaction.

 

   

During the fourth quarter of 2008, the Company recorded an impairment charge of $1.0 million related to the write down of a capitalized software product and a charge of $0.4 million related to severance payments and the restructuring of the organization. These charges were offset by a gain of $1.4 million on the sale of land near its corporate headquarters.

 

   

During the third quarter of 2008, the Company recorded a restructuring charge of $2.1 million related to amending a sublease agreement on a facility in Alpharetta, Georgia.

 

   

During the second quarter of 2008, the Company recorded a gain of approximately $0.5 million as a result of entering into a forward exchange contract in preparation for the acquisition of Orderman.

 

   

During the first quarter of 2008, the Company recorded a gain of approximately $0.3 million as a result of entering into a forward exchange contract in preparation for the acquisition of Quest. This gain was offset by approximately $0.4 million in debt cost write-offs and penalties associated with early termination of a credit agreement as described in Note 7 to the consolidated financial statements.

Interest expense, net The Company’s interest expense includes interest expense incurred on its long-term debt, revolving line of credit and capital lease obligations. Interest expense decreased from $4.9 million in 2008 to $2.3 million in 2009. This decrease was the result of the Company’s continuing reduction of its debt, which decreased by approximately $35.8 million during 2009.

Provision for income taxes The Company’s effective income tax rate was (264.6%) in 2009, and 35.4% in 2008. In the fourth quarter of 2009, the Company recorded non-cash charges related to the impairment of goodwill and certain intangible assets associated with Quest. As a result of these charges, the Company’s effective tax rate fluctuated significantly during the 2009 year as compared to 2008. During 2009, a valuation allowance of $6.6 million was recorded related to the amortization and impairment of goodwill and certain intangible assets associated with the acquisition of Quest. This compares to a $0.5 million valuation allowance related to the amortization of intangible assets associated with the acquisition of Quest recorded in 2008. The rate reconciliation table in Note 10 to the consolidated financial statements illustrates the rate impact of the individual items referenced in this table. Each of these items was calculated based on the tax impact each item had on the Company’s net income. The charges from the impairment of goodwill and certain intangible assets associated with the Quest acquisition resulted in a loss for U.S. GAAP purposes. However, these charges were not deductible for tax purposes, which contributed to a significant fluctuation from the rate noted in 2009 compared to 2008 for each item as referenced in the rate reconciliation table. Excluding the impairment charges, the Company’s effective tax rate would have been 37.2%. See Note 10 to the consolidated financial statements for additional discussion of income taxes.

 

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Liquidity and Capital Resources

Prior to January 2008, the Company had a senior secured credit facility with Wells Fargo Foothill, Inc. (the “WFF Credit Agreement”). The WFF Credit Agreement provided for extensions of credit, upon satisfaction of certain conditions, in the form of revolving loans in an aggregate principal amount of up to $15 million and a term loan facility in an aggregate principal amount of up to $31 million. The revolving loan amount available to the Company was derived from a monthly borrowing base calculation using the Company’s various accounts receivable balances. The amount derived from this borrowing base calculation was further reduced by the total amount of letters of credit outstanding. Loans under the WFF Credit Agreement bore interest, at Radiant’s option, at either the London Interbank Offering Rate (“LIBOR”) plus two and one half percent or at the prime rate of Wells Fargo Bank, N.A.

The WFF Credit Agreement was scheduled to expire on March 31, 2010; however, it was refinanced in January 2008 upon the execution of the credit agreement with JPMorgan Chase Bank, N.A., as arranger, and JPMorgan Chase Bank, N.A, SunTrust Bank, Bank of America, Guaranty Bank and Wachovia Bank, N. A., as lenders (the “JPM Credit Agreement”). The JPM Credit Agreement and subsequent amendments thereto provide for extensions of credit, upon satisfaction of certain conditions, in the form of revolving loans in an aggregate principal amount of up to $80 million and a term loan facility in an aggregate principal amount of up to $30 million. An amendment to the JPM Credit Agreement was signed in July 2008, whereby the Company has the right to increase its revolving credit commitment by up to $25 million, subject to the terms and conditions set forth in the JPM Credit Agreement. As of December 31, 2010, aggregate borrowings under this facility totaled $14.0 million, comprised of $14.0 million in term loan facility borrowings and no amounts outstanding under the revolving loan facility. As of December 31, 2010, revolving loan borrowings available to the Company were equal to $80.0 million.

The JPM Credit Agreement is guaranteed by the Company and its subsidiaries and is secured by the assets of the Company and its subsidiaries. The maturity date of the JPM Credit Agreement is January 2, 2013. Interest accrues on amounts outstanding under the loan facility, at the Company’s option, of either (1) LIBOR plus a margin ranging between 1.25% and 2.00% based upon the Company’s consolidated leverage ratio, as defined, or (2) the higher of the administrative agent’s prime rate or one-half of one percent over the federal funds effective rate plus a margin ranging between 0.25% and 1.00% based on the Company’s consolidated leverage ratio, as defined. The leverage ratio covenant limits the Company’s consolidated indebtedness to a multiple of three times its consolidated earnings before interest, taxes, depreciation and amortization (“EBITDA”) as determined on a pro forma basis over the prior four quarters. The fixed charge coverage ratio covenant, as defined by the JPM Credit Agreement, requires the Company to maintain the ratio of its consolidated EBITDA as determined on a pro forma basis less capital expenses to its fixed charges (which includes regularly scheduled principal payments, consolidated interest expense, taxes paid or payable in accordance with GAAP, and restricted payments) to at least 1.2 to 1 for periods ending in 2008, 1.3 to 1 for periods ending in 2009, and 1.35 to 1 thereafter. The JPM Credit Agreement contains certain customary representations and warranties from the Company. In addition, the JPM Credit Agreement contains certain financial and non-financial covenants, with which the Company was in compliance as of December 31, 2010. Further explanation of this agreement is presented in Note 7 to the consolidated financial statements.

The Company’s working capital increased by approximately $67.6 million, or 235%, to $96.4 million at December 31, 2010 as compared to $28.8 million at December 31, 2009. This increase in working capital during 2010 resulted from an increase in the Company’s current assets, equal to approximately $73.8 million, that was primarily attributable to a substantial increase in cash resulting from the completion of the Company’s public offering of common stock during the quarter ended September 30, 2010, offset by an increase in current liabilities of approximately $6.4 million, as more fully explained below. The Company has historically funded its business through cash generated by operations.

Cash provided by operating activities for 2010 was approximately $37.0 million. Cash from operations was mainly generated through income from operations, adjusted to exclude the effect of non–cash charges, including depreciation, amortization, stock–based compensation expense and other charges. Changes in assets and liabilities increased operating cash flows during 2010, principally due to increases in bonus accruals and accrued expenses (which have a positive impact on cash flow) that were attributable to increased sales and an increase in inventory on hand at December 31, 2010. These increases were partially offset by increases in accounts receivable and inventory (which have a negative effect on cash flow) that were attributable to increased sales, the timing of certain cash collections and anticipation of hardware shipments in future quarters. Lastly, the Company received proceeds from Century Payments, Inc. of approximately $2.2 million, as more fully explained in Note 16 to the consolidated financial statements. If near-term demand for the Company’s products weakens or if significant anticipated sales in any quarter do not close when expected, the availability of funds from operations may be adversely affected.

 

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Cash provided by operating activities for 2009 was approximately $43.4 million. Cash from operations in 2009 was mainly generated through income from operations, adjusted to exclude the effect of non-cash charges including depreciation, amortization, impairment of goodwill, stock-based compensation and other income and charges. Changes in assets and liabilities increased operating cash flows during 2009, principally due to our continued focus on collections which resulted in a reduction in accounts receivable, a focus on inventory management, which resulted in a decrease in inventories, and an increase in accounts payable, bonus accruals and accrued expenses (which have a positive impact on cash flow) that was due to normal year over year fluctuations and the timing of payments completed during the fourth quarter.

Cash provided by operating activities for 2008 was approximately $17.2 million. Cash from operations in 2008 was mainly generated through income from operations, adjusted to exclude the effect of non-cash charges including depreciation, amortization, stock-based compensation and other income and charges. In addition, the Company received significant amounts of cash for calendar year support and maintenance, which has been deferred. The cash received from support and maintenance was offset by the fact that the Company did not purchase the related receivables of Quest in conjunction with the acquisition completed during the first quarter of 2008 (see Note 5 to the consolidated financial statements). The increase in accounts receivables and inventory balances of approximately $2.3 million during 2008 was due to normal year over year fluctuations and the growth of the business, both organic and acquisition related, as reflected in the year over year revenue increase. The decrease in accounts payable and accrued expenses was due to normal year over year fluctuations and the timing of payments completed during the fourth quarter to reduce various payables and accruals.

Cash used in investing activities during 2010 was approximately $12.1 million. Approximately $2.2 million was used in the acquisition of a business. Approximately $6.4 million was used to invest in property and equipment. The Company continued to increase its investment in future products by investing $3.8 million in internally capitalizable software during 2010. The Company also received cash proceeds of $0.2 million from certain notes receivable during 2010.

Cash used in investing activities during 2009 was approximately $12.2 million. Approximately $6.3 million was used to invest in property and equipment and $2.0 million was used to purchase a customer list related to our RPS business. The Company continued to increase its investment in future products by investing $4.0 million in internally capitalizable software during 2009. Lastly, the Company recognized cash proceeds of $0.2 million from the sale of a building located in Australia.

Cash used in investing activities during 2008 was approximately $108.9 million. Approximately $97.3 million was used in the acquisitions of Orderman, Quest, Hospitality EPoS and Jadeon, net of cash acquired (see Note 5 to the consolidated financial statements). In addition, the Company recognized cash proceeds during 2008 of approximately $5.5 million from the sale of an undeveloped parcel of land and the execution of forward exchange contracts in conjunction with the Orderman and Quest acquisitions. Approximately $11.0 million was used to invest in property and equipment, including $7.8 million to improve our infrastructure through the development of an upgraded ERP system that was placed in service in the first quarter of 2010. Lastly, the Company increased its investment in future products by investing $4.0 million in internally developed capitalizable software during 2008.

Cash provided by financing activities during 2010 was approximately $34.4 million. Financing activities included the Company’s public offering of approximately 3.5 million shares of common stock completed during the third quarter of 2010 at a price of $17.00 per share, resulting in net cash proceeds equal to approximately $56.4 million, after deducting discounts and commissions paid to the underwriters and other expenses incurred in conjunction with the offering. In addition, the Company received cash proceeds from a research and development note of approximately $0.1 million, the exercise of stock options by employees of approximately $21.4 million, the purchase of shares issued under the Employee Stock Purchase Plan of approximately $0.2 million and the impact of tax benefits related to stock-based compensation expense of approximately $5.5 million. Cash used in financing activities included scheduled payments under the JPM Credit Agreement of approximately $6.0 million, net payments against the revolving loan facility under the JPM Credit Agreement of approximately $42.0 million, scheduled payments against the Company’s capital lease obligations of approximately $0.8 million, and tax withholding payments related to the net share settlement of stock options of approximately $0.4 million.

Cash used in financing activities during 2009 was approximately $34.3 million. Financing activities included scheduled payments under the JPM Credit Agreement and payments against the revolving loan facility and research and development notes, scheduled payments against the Company’s capital lease obligations and the impact of tax benefits related to stock-based compensation expense. In addition, the Company received cash proceeds from a research and development note of approximately $0.2 million, the exercise of stock options by employees of approximately $1.3 million and the purchase of shares issued under the Employee Stock Purchase Plan of approximately $0.2 million.

 

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Cash provided by financing activities during 2008 was $78.2 million. Financing activities during 2008 included cash received from borrowings under the JPM Credit Agreement equal to $116.2 million, net of financing costs. These borrowings were used to fund the acquisitions of Orderman, Quest, Hospitality EPoS and Jadeon (see Note 5 to the consolidated financial statements), complete scheduled term loan payments under the JPM Credit Agreement of $4.0 million, repay the outstanding balance of the term loan under the WFF Credit Agreement equal to $18.2 million, and to pay various fees associated with the termination of the WFF Credit Agreement of $0.3 million. In addition, the Company received cash proceeds from employees for the exercise of stock options of $1.7 million, made scheduled payments under the promissory notes related to the MenuLink acquisition equal to $1.3 million, and repaid the entire balance of the promissory note with the previous shareholders of Aloha Technologies, Inc. equal to $1.0 million.

The Company believes that its cash and cash equivalents, funds generated from operations and borrowing capacity, will provide adequate liquidity to meet its normal operating requirements, as well as to fund the above obligations, for at least the next twelve months.

The Company believes there are opportunities to grow its business through the acquisition of complementary and synergistic companies, products and technologies. We look for acquisitions that can be readily integrated and accretive to earnings, although we may pursue smaller non-accretive acquisitions that will shorten our time to market with new technologies. The Company expects the general size of cash acquisitions it would currently consider would be in the $5 million to $50 million range. Any material acquisition could result in a decrease in the Company’s working capital depending on the amount, timing and nature of the consideration to be paid. In addition, any material acquisitions of complementary or synergistic companies, products or technologies could require that we obtain additional debt or equity financing. There can be no assurance that such additional financing will be available to us or that, if available, such financing will be obtained on favorable terms and would not result in additional dilution to our stockholders.

Contractual Obligations

The Company leases office space, equipment and certain vehicles under non-cancelable operating lease agreements expiring on various dates through 2017. Additionally, the Company leases various pieces of equipment under capital lease agreements that expire on various dates through December 2014. Contractual obligations as of December 31, 2010 are as follows (in thousands):

 

     Payments Due by Period  
     Total      Less than 1
Year
     1 - 3
Years
     3 - 5
Years
     More than  5
Years
 

Capital leases

   $ 632       $ 454       $ 173       $ 5       $   

Operating leases (1)

     20,332         4,997         7,799         5,016         2,520   

Other obligations:

              

Revolving credit facility (JPM Credit Agreement) (2)

                                       

Term loan facility (JPM Credit Agreement)

     14,000         6,000         8,000                   

Austrian research & development loan

     724                 724                   

Estimated interest payments on credit facility and term notes (3)

     720         494         226                   

Purchase commitments (4)

     20,041         18,402         1,639                   
                                            

Total contractual obligations

   $ 56,449       $ 30,347       $ 18,561       $ 5,021       $ 2,520   
                                            

 

 

(1) This schedule includes the future minimum lease payments related to facilities that are being subleased. The total minimum rentals to be received in the future under subleases as of December 31, 2010 are approximately $1.5 million in less than one year and $1.7 million in one to three years.

 

(2) As of December 31, 2010, the Company had $80.0 million of available revolving credit facility borrowings under the JPM Credit Agreement and no amounts outstanding under this credit facility. See Note 7 to the consolidated financial statements for further discussion of our credit facility.

 

(3) For purposes of this disclosure, we used the interest rates in effect as of December 31, 2010 to estimate future interest expense. See Note 7 to the consolidated financial statements for further discussion of our debt components and their interest rate terms.

 

(4) The Company has entered into certain noncancelable purchase orders for manufacturing supplies to be used in its normal operations. The related supplies are to be delivered at various dates through June 2012. Further explanation of these commitments is presented in Note 11 to the consolidated financial statements.

At December 31, 2010, the Company had a $3.2 million reserve related to unrecognized tax benefits which is not reflected in the table above. Substantially all of this tax reserve is included in other long-term liabilities and deferred income taxes on the accompanying consolidated balance sheet.

 

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Critical Accounting Policies and Procedures

General

The Company’s discussion and analysis of its financial condition and results of operations are based upon its consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires the Company’s management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, the Company evaluates its estimates, including those related to bad debts, inventories, intangible assets, income taxes, and commitments and contingencies. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.

Management believes the following critical accounting policies affect its more significant judgments and estimates used in the preparation of the consolidated financial statements.

Revenue Recognition

The Company’s revenues are generated primarily through software and system sales, support and maintenance, and other services. The Company recognizes revenue using the guidance from FASB ASC Subtopic, Software – Revenue Recognition (“ASC 985-605”), FASB ASC Subtopic 605-35, Revenue Recognition – Construction-Type and Production-Type Contracts (“ASC 605-35”), FASB ASC Subtopic 605-25, Revenue Recognition—Multiple-Element Arrangements (“ASC 605-25”), and FASB ASC Subtopic 605-10, Revenue Recognition – Overall (“ASC 605-10”). Under these guidelines, the Company recognizes revenue when the following criteria are met: (1) persuasive evidence of an agreement exists; (2) delivery of the product has occurred; (3) the fee is fixed or determinable; (4) collectibility is reasonably assured; and (5) remaining obligations under the agreement are insignificant. Under multiple-element arrangements, where each element is separately stated, sold and priced, the Company recognizes revenues for the various elements based on vendor-specific objective evidence (“VSOE”) of fair value. The Company’s VSOE of fair value is determined based on the price charged when the same element is sold separately. If evidence of fair value does not exist for all elements in a multiple-element arrangement, the Company recognizes revenue using the residual method. Under the residual method, a delivered element without VSOE of fair value is recognized as revenue if all undelivered elements have VSOE of fair value. Sales tax collected is recorded net, is not recognized as revenue and is included in accrued liabilities on the accompanying consolidated balance sheets. Shipping and handling fees collected are recorded gross, recognized as revenues and included in cost of revenues on the accompanying consolidated statements of operations. Revenues from the Company’s customers are generally attributable to individual countries based on the location of the related point of shipment.

The Company sells its products, which include both software licenses and hardware, to both resellers and directly to end-users. Revenues from software licenses and system sales is generally recognized as products are shipped, provided that no significant vendor obligations remain and that collection of the related receivable is probable. For those agreements that provide for significant services or custom development that are essential to the software’s functionality, the software license and contracted services are recognized under the percentage of completion method as prescribed by the provisions of ASC 605-35. Contracts accounted for on a percentage of completion basis under the provisions of ASC 605-35 are not considered complete until acceptance, as determined by the customer agreement, has been obtained. The Company offers its customers post-contract support in the form of maintenance and telephone support. Revenues from support and maintenance is recognized ratably over the term of the agreement. The Company also offers its customers a subscription based software model for use of its software, maintenance, telephone support and hosting services on a monthly basis. Revenues from subscription services is recognized ratably over the contract period.

The Company’s professional services revenues consist of fees generated from consulting, custom software development, installations and training. Revenues related to professional services performed by the Company are generally recognized on a time and materials basis as the services are performed. Under contracts where revenues are recognized using the percentage of completion method under the provisions of ASC 605-35, the Company measures its progress-to-completion by using input measures, primarily labor hours. The Company continually updates and revises estimates of its input measures. If those estimates indicate a loss will be incurred, the entire loss is recognized in that period.

 

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Allowance for Doubtful Accounts

The Company maintains allowances for doubtful accounts for estimated losses resulting from the inability of customers to make required payments. Estimates are developed by using standard quantitative measures based on estimated losses, adjusting for current economic conditions and evaluating specific customer accounts for risk of loss. The establishment of reserves requires the use of judgment and assumptions regarding the potential for losses on receivable balances. Though the Company considers these allowances adequate and proper, if the financial condition of its customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required.

Stock-Based Compensation Expense

The Company follows the provisions of FASB ASC Topic 718, Compensation—Stock Compensation (“ASC 718”), using the modified prospective transition method. ASC 718 requires companies to recognize the cost for employee services received in exchange for awards of equity instruments based upon the grant-date fair value of those awards. Under the guidance of ASC 718, the Company recognizes compensation expense for equity-based awards granted based on the grant-date fair value estimated in accordance with the provisions of ASC 718.

At December 31, 2010, the Company had approximately 1.2 million unvested options outstanding with a weighted-average grant-date fair value per share of $5.20. The unvested options and restricted stock awards have a total unrecognized compensation expense of approximately $2.6 million and $3.1 million, respectively, net of estimated forfeitures, which will be recognized over the weighted average periods of 0.9 years and 1.2 years, respectively.

For the years ended December 31, 2010, 2009 and 2008, the Company recognized stock compensation expense of approximately $5.3 million, $4.5 million and $4.6 million, respectively. Prior to the adoption of ASC 718, the Company applied the intrinsic value method set forth in Accounting Principles Board Opinion No. 25, Accounting for Stock Issued to Employees, to calculate the compensation expense for stock-based awards. Historically, the Company’s general policy was to set the exercise price for its stock options equal to the market value on the grant date. As a result, the options had no intrinsic value on their grant dates, and the Company did not record any compensation expense unless the terms of the options were subsequently modified.

The Company uses the Black-Scholes-Merton model to estimate the fair value of options granted. The Black-Scholes-Merton model requires estimates of the expected term of the option, as well as future volatility and the risk-free interest rate.

For options issued during the year ended December 31, 2010, the Company estimated the weighted-average grant-date fair value per share to be $7.32. The key assumptions used to calculate this value are provided below:

 

     Year Ended
December 31, 2010

Expected volatility

   69 - 71%

Expected life (in years)

   3 - 4

Expected dividend yield

   0.0%

Risk-free interest rate

  

1.1 - 2.0

The assumptions made represent management’s best estimate, but they are highly subjective and inherently uncertain. If management had made different assumptions, the calculation of the options’ fair value and the resulting stock-based compensation expense could differ, perhaps materially, from the amounts recognized in the Company’s financial statements.

In addition to the assumptions used to calculate the fair value of the Company’s stock options, the Company is required to estimate the expected forfeiture rate of all share-based awards and only recognize expense for those awards the Company expects to vest. The stock-based compensation expense recognized in the Company’s consolidated statement of operations for the years ended December 31, 2010, 2009 and 2008 has been reduced for estimated forfeitures. If management were to change the estimate of forfeiture rates, the amount of stock-based compensation expense could differ, perhaps materially, from the amount recognized in the Company’s financial statements.

 

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Inventories

Inventories are stated at the lower of cost or net realizable value. Cost is principally determined by the first-in, first-out method. The Company records adjustments to the value of inventory based upon its forecasted plans to sell its inventories. The physical condition (e.g., age and quality) of the inventories is also considered in establishing its valuation. These adjustments are estimates, which could vary significantly, either favorably or unfavorably, from actual requirements if future economic conditions, customer inventory levels or competitive conditions differ from expectations.

Capitalized Software Development Costs

In accordance with FASB ASC Subtopic 985-20, Software—Costs of Software to Be Sold, Leased, or Marketed (“ASC 985-20”), the Company’s policy on capitalized software costs determines the timing of recognition of certain development costs. In addition, this policy determines whether the cost is classified as development expense or cost of license fees. Capitalization of such costs begins when a detail program design or working model has been produced as evidenced by the completion of design, planning, coding and testing, such that the product meets its design specifications and has thereby established technological feasibility. Capitalization of such costs ends when the resulting product is available for general release to the public. Amortization of capitalized software development costs is recorded at the greater of the amount computed using the ratio of current gross revenues for the product to total current and anticipated future gross revenues for that product or the straight-line basis over the remaining estimated economic life of the software, which management has determined is not more than five years. Management is required to use its judgment in determining whether development costs meet the criteria for immediate expense or capitalization. Additionally, management is required to use its judgment in the valuation of the unamortized capitalized software costs in determining whether the recorded value is recoverable based on estimated future product sales.

Long-Lived Assets

The Company evaluates the recoverability of long-lived assets and finite-lived identifiable intangibles not held for sale whenever events or changes in circumstances indicate that an asset’s carrying amount may not be recoverable. Such circumstances could include, but are not limited to (1) a significant decrease in the market value of an asset, (2) a significant adverse change in the extent or manner in which an asset is used or in its physical condition, or (3) an accumulation of costs significantly in excess of the amount originally expected for the acquisition or construction of an asset. The Company measures the carrying amount of the asset against the estimated undiscounted future cash flows associated with it. Should the sum of the expected future net cash flows be less than the carrying value of the asset being evaluated, an impairment loss would be recognized. The impairment loss would be calculated as the amount by which the carrying value of the asset exceeds the fair value of the asset. The fair value is measured based on quoted market prices, if available. If quoted market prices are not available, the estimate of fair value is based on various valuation techniques, including the discounted value of estimated future cash flows.

Goodwill and Indefinite-Lived Intangible Assets

The Company has significant intangible assets related to goodwill and other acquired indefinite-lived intangibles. In assessing the recoverability of goodwill and other intangible assets, the Company must make assumptions regarding the estimated future cash flows and other factors to determine the fair value of these assets. If these estimates or their related assumptions change in the future, the Company may be required to record impairment charges against these assets in the reporting period in which the impairment is determined. For goodwill, the impairment evaluation includes a comparison of the carrying value of each reporting unit which houses goodwill to that reporting unit’s fair value. The fair values of the reporting units are based upon the net present value of future cash flows, including a terminal value calculation. The assumptions used to derive these values are based on risk-adjusted growth rates and discount factors accommodating conservative viewpoints that consider the full range of variability contemplated in the current economic situation. The Company also assesses market-based multiples of other market-participant companies to determine whether the Company’s fair value assumptions appropriately align with market-participant valuation multiples. The fair value measures used by the Company include level 2 and level 3 inputs. If the fair value of any reporting unit is less than its carrying value, further analysis would be required to determine the amount of the impairment.

This analysis is prepared for each individual indefinite-lived intangible asset and includes an estimate of the asset’s fair value based on future discounted net cash flows expected to be generated by the asset over its estimated useful life. The fair value measures used by the Company include level 2 and level 3 inputs. If the carrying value of the asset exceeds its fair value, the Company will record an impairment charge in the amount by which the carrying value of the asset exceeds its fair value. In addition, the Company monitors the use of and future intention with regards to each indefinite-lived intangible asset to determine whether it is appropriate to begin to amortize the asset. If the Company were to determine that an impairment of intangible assets or goodwill exists, the Company would be required to record an impairment charge in the reporting period in which the impairment is determined, which could have a negative impact on earnings.

 

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Income Taxes

The Company has significant amounts of deferred tax assets that are reviewed for recoverability and valued accordingly. These assets are evaluated by using estimates of future taxable income, the timing of reversals of temporary taxable differences and the impact of tax planning strategies. Valuation allowances related to net deferred tax assets could be impacted by changes to tax codes, changes in statutory tax rates and the Company’s future taxable income levels.

The Company follows the guidance issued by the FASB related to accounting for uncertainty in income taxes. This guidance, included in FASB ASC Topic 740, Income Taxes (“ASC 740”), addresses how tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements. Under ASC 740, the Company must recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position are measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate resolution.

Accounting Pronouncements

Recently Issued Standards

In December 2010, the FASB issued Accounting Standards Update (“ASU”) No. 2010-29, Business Combinations (ASC Topic 805): Disclosure of Supplementary Pro Forma Information for Business Combinations—a consensus of the FASB Emerging Issues Task Force (“ASU 2010-29”). This ASU clarifies existing disclosure requirements for public entities with business combinations that occur in the current reporting period. The ASU stipulates that if an entity is presenting comparative financial statements, revenue and earnings of the combined entity should be disclosed as though the business combinations that occurred during the current year had occurred as of the beginning of the comparable prior annual reporting period. The ASU also expands the supplemental pro forma disclosures required by ASC Topic 805 to include a description of the nature and amount of material, nonrecurring pro forma adjustments directly attributable to the business combination included in the reported pro forma revenue and earnings. This guidance is effective prospectively for business combinations with acquisition dates on or after the beginning of the first annual reporting period beginning on or after December 15, 2010. Early adoption is permitted. This guidance may impact our comparative financial statements and required pro forma disclosures in years when business combinations occur that are material, individually or in the aggregate, and that have acquisition dates of January 1, 2011 or later.

In October 2009, the FASB issued Accounting Standards Update No. 2009-14, Software (Topic 985): Certain Revenue Arrangements That Include Software Elements—a consensus of the FASB Emerging Issues Task Force (“ASU 2009-14”). This ASU establishes that tangible products that contain software that works together with the non-software components of the tangible product to deliver the tangible product’s essential functionality are no longer within the scope of software revenue guidance. These items should be accounted for under other appropriate revenue recognition guidance. We are required to adopt this ASU prospectively for new or materially modified agreements as of January 1, 2011 and concurrently with ASU 2009-13 which is described below. Full retrospective application is optional and early adoption is permitted at the beginning of a fiscal year. We do not expect the adoption of this ASU to have a material impact on the determination or reporting of the Company’s financial position, cash flows or results of operations.

In October 2009, the FASB issued Accounting Standards Update No. 2009-13, Revenue Recognition (Topic 605): Multiple-Deliverable Revenue Arrangements—a consensus of the FASB Emerging Issues Task Force (“ASU 2009-13”). This ASU amends the criteria for separating consideration in multiple-deliverable arrangements, which will, as a result, separate multiple-deliverable arrangements more often than under existing U.S. GAAP. Additionally, this ASU establishes a selling price hierarchy for determining the selling price of a deliverable. The ASU also eliminates the residual method of revenue allocation and requires that arrangement consideration be allocated at the inception of the arrangement to all deliverables using the relative selling price method. This guidance requires that management determine its best estimate of selling price in a manner consistent with that used to determine the price to sell the deliverable on a stand-alone basis. This ASU significantly expands the disclosures required for multiple-deliverable revenue arrangements with the objective of disclosing judgments related to these arrangements and the effect that the use of the relative selling-price method and changes in those judgments have on the timing and amount of revenue recognition. We are required to adopt this ASU prospectively for new or materially modified agreements as of January 1, 2011 and concurrently with ASU 2009-14, which is described above. Full retrospective application is optional and early adoption is permitted at the beginning of a fiscal year. We do not expect the adoption of this ASU to have a material impact on the determination or reporting of the Company’s financial position, cash flows or results of operations.

 

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Recently Adopted Standards

In July 2010, the FASB issued Accounting Standards Update No. 2010-20, Receivables (Topic 310): Disclosures about the Credit Quality of Financing Receivables and the Allowance for Credit Losses (“ASU 2010-20”). This ASU requires enhanced disclosures with disaggregated information regarding the credit quality of an entity’s financing receivables and its allowance for credit losses. The update also requires disclosure of credit quality indicators, past due information, and modifications of financing receivables. This ASU is effective for interim and annual reporting periods ending after December 15, 2010. We adopted this ASU beginning with our annual reporting period ended December 31, 2010. Except for the additional required disclosures, we do not anticipate that the application of this guidance will have an impact on the Company.

Off-Balance Sheet Arrangements

At December 31, 2010, the Company does not have any material off-balance sheet arrangements (as defined in the applicable regulations) that have or are reasonably likely to have a current or future effect on the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources. See the Contractual Obligations section of this Item and Note 11 to the consolidated financial statements for more information about the Company’s guarantees, financial commitments and indemnification arrangements. The Company does not have retained interests in assets transferred to unconsolidated entities or other material off-balance sheet interests or instruments.

 

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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest Rates

The Company’s financial instruments that are subject to market risks are its cash and cash equivalents and long-term debt. During 2010, the weighted-average interest rate on the Company’s long-term debt was approximately 2.78%. A 10% increase in this rate would have increased interest expense by approximately $0.1 million during 2010.

Foreign Currency Exchange Rates

The Company’s international operations are subject to risks typical of an international business, including, but not limited to: differing economic conditions, changes in political climate, differing tax structures, other regulations and restrictions and foreign currency exchange rate volatility. Accordingly, the Company’s future results could be materially adversely impacted by changes in these or other factors. See Item 1A, “Risk Factors – Fluctuations in currency exchange rates may adversely impact our cash flows and earnings.”

The Company’s exposures to foreign currency risk are primarily related to fluctuations in the Euro and Australian dollar relative to the U.S. dollar for our operations located in Europe and Australia, respectively. Revenues from foreign operations represented 16% of total revenues for the years ended December 31, 2010 and 2009, and 14% for the year ended December 31, 2008. Accordingly, an immediate 10% change in foreign currency exchange rates versus the U.S. dollar from their levels at December 31, 2010, 2009 and 2008 would not have a material effect on the Company’s consolidated financial position or results of operations.

Forward Exchange Contracts

The Company records derivatives, namely foreign exchange contracts, on the balance sheet at fair value. The gains or losses on foreign currency forward contracts are recorded in the accompanying consolidated statements of operations. The Company does not use derivative financial instruments for speculative or trading purposes, nor does it hold or issue leveraged derivative financial instruments. The Company recognized gains totaling approximately $0.8 million for the year ended December 31, 2008 related to forward exchange contracts executed in conjunction with the acquisitions of Quest and Orderman. Further explanation of this is presented in Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” The Company did not enter into any foreign exchange contracts during the years ended December 31, 2010 or 2009.

 

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The following consolidated financial statements are filed with this Report:

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets at December 31, 2010 and 2009

Consolidated Statements of Operations for the years ended December 31, 2010, 2009 and 2008

Consolidated Statements of Shareholders’ Equity for the years ended December 31, 2010, 2009 and 2008

Consolidated Statements of Cash Flows for the years ended December 31, 2010, 2009 and 2008

Notes to Consolidated Financial Statements

 

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Shareholders of

Radiant Systems, Inc.

Alpharetta, Georgia

We have audited the accompanying consolidated balance sheets of Radiant Systems, Inc. and subsidiaries (the “Company”) as of December 31, 2010 and 2009, and the related consolidated statements of operations, shareholders’ equity, and cash flows for each of the three years in the period ended December 31, 2010. Our audits also included the financial statement schedule listed in the Index at Item 15. These financial statements and financial statement schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion on the financial statements and financial statement schedule based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of Radiant Systems, Inc. and subsidiaries at December 31, 2010 and 2009, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2010, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the Company’s internal control over financial reporting as of December 31, 2010, based on the criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated March 11, 2011 expressed an unqualified opinion on the Company’s internal control over financial reporting.

 

/s/ DELOITTE & TOUCHE LLP
Atlanta, Georgia
March 11, 2011

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

DECEMBER 31, 2010 AND 2009

(In thousands, except share data)

 

     December 31,
2010
     December 31,
2009
 

ASSETS

  

Current assets

     

Cash and cash equivalents

   $ 75,026       $ 15,521   

Accounts receivable, net

     51,204         42,515   

Inventories

     36,440         29,662   

Deferred tax assets

     7,317         5,690   

Other current assets

     2,325         4,587   
                 

Total current assets

     172,312         97,975   

Property and equipment, net

     24,297         24,923   

Software development costs, net

     13,290         11,810   

Deferred tax assets, non-current

     1,676         1,323   

Goodwill

     111,732         107,819   

Intangible assets, net

     34,762         42,428   

Other long-term assets

     9,634         2,319   
                 

Total assets

   $ 367,703       $ 288,597   
                 

LIABILITIES AND SHAREHOLDERS’ EQUITY

  

Current liabilities

     

Current portion of long-term debt

   $ 6,000       $ 6,000   

Accounts payable

     16,929         17,724   

Accrued liabilities

     30,733         23,462   

Customer deposits and unearned revenues

     21,820         21,157   

Current portion of capital lease payments

     424         842   
                 

Total current liabilities

     75,906         69,185   

Capital lease payments, net of current portion

     171         576   

Long-term debt, net of current portion

     8,724         56,626   

Customer deposits and unearned revenues, non-current

     6,049           

Deferred tax liabilities, non-current

     4,540         4,265   

Other long-term liabilities

     5,975         4,602   
                 

Total liabilities

     101,365         135,254   
                 

Commitments and contingencies (see Note 11)

     

Shareholders’ equity

     

Preferred stock, no par value; 5,000,000 shares authorized, no shares issued

               

Common stock, no par value; 100,000,000 shares authorized; 39,461,227 and 33,239,198 shares issued and outstanding at December 31, 2010 and 2009, respectively

               

Additional paid-in capital

     253,278         164,769   

Retained earnings (accumulated deficit)

     12,742         (9,081

Accumulated other comprehensive income (loss)

     318         (2,345
                 

Total shareholders’ equity

     266,338         153,343   
                 

Total liabilities and shareholders’ equity

   $ 367,703       $ 288,597   
                 

The accompanying notes are an integral part of these consolidated financial statements.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS

FOR THE YEARS ENDED DECEMBER 31, 2010, 2009 AND 2008

(In thousands, except per share data)

 

     2010     2009     2008  

Revenues:

      

Systems

   $ 162,079      $ 120,507      $ 155,647   

Maintenance, subscription and transaction services

     147,419        132,281        108,940   

Professional services

     36,916        34,680        36,989   
                        

Total revenues

     346,414        287,468        301,576   

Cost of revenues:

      

Systems

     89,809        63,672        82,971   

Maintenance, subscription and transaction services

     69,903        65,141        62,652   

Professional services

     27,054        23,136        26,891   
                        

Total cost of revenues

     186,766        151,949        172,514   
                        

Gross profit

     159,648        135,519        129,062   
                        

Operating expenses:

      

Product development

     25,768        22,345        24,794   

Sales and marketing

     48,670        42,331        36,352   

Depreciation of fixed assets

     6,054        4,789        4,664   

Amortization of intangible assets

     8,738        9,265        7,902   

General and administrative

     38,186        35,065        31,403   

Impairment of goodwill (Note 6)

     (313     17,008          

Other charges and income, net (Note 8)

     695        5,044        1,633   
                        

Total operating expenses

     127,798        135,847        106,748   
                        

Income (loss) from operations

     31,850        (328     22,314   

Interest income

     (164     (66     (33

Interest expense

     1,197        2,410        4,887   

Other (income) expense, net

     (236     (94     377   
                        

Income (loss) before taxes

     31,053        (2,578     17,083   

Income tax provision

     9,230        6,820        6,055   
                        

Net income (loss)

   $ 21,823      $ (9,398   $ 11,028   
                        

Net income (loss) per share:

      

Basic income (loss) per share

   $ 0.61      $ (0.29   $ 0.34   

Diluted income (loss) per share

   $ 0.59      $ (0.29   $ 0.33   

Weighted average shares outstanding:

      

Basic

     35,512        32,916        32,293   

Diluted

     37,109        32,916        33,398   

The accompanying notes are an integral part of these consolidated financial statements.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY

FOR THE YEARS ENDED DECEMBER 31, 2010, 2009 AND 2008

(In thousands)

 

    

 

Common Stock

     Additional
Paid-in
Capital
    (Accumulated
Deficit)
Retained

Earnings
    Accumulated
Other
Comprehensive
Income (loss)
    Total  
     Shares     Amount           

BALANCE, January 1, 2008

     31,935      $       $ 150,924      $ (10,711   $ 1,743      $ 141,956   
                                                 

Components of comprehensive income:

             

Net income

                           11,028               11,028   

Foreign currency translation adjustment

                                  (19,659     (19,659
                                                 

Total comprehensive income (loss)

                           11,028        (19,659     (8,631

Exercise of employee stock options

     232                1,657                      1,657   

Stock issued under Employee Stock Purchase Plan

     28                171                      171   

Net tax benefits related to stock-based compensation

                    543                      543   

Restricted stock awards

     304                1,042                      1,042   

Stock-based compensation

                    3,593                      3,593   
                                                 

BALANCE, December 31, 2008

     32,499      $       $ 157,930      $ 317      $ (17,916   $ 140,331   
                                                 

Components of comprehensive income:

             

Net loss

                           (9,398            (9,398

Foreign currency translation adjustment

                                  15,571        15,571   
                                                 

Total comprehensive (loss) income

                           (9,398     15,571        6,173   

Exercise of employee stock options

     267                1,332                      1,332   

Stock issued under Employee Stock Purchase Plan

     31                229                      229   

Net tax benefits related to stock-based compensation

                    807                      807   

Restricted stock awards

     442                1,660                      1,660   

Stock-based compensation

                    2,811                      2,811   
                                                 

BALANCE, December 31, 2009

     33,239      $       $ 164,769      $ (9,081   $ (2,345   $ 153,343   
                                                 

Components of comprehensive income:

             

Net income

                           21,823                 

Foreign currency translation adjustment

                                  2,663        2,663   
                                                 

Total comprehensive income

                           21,823        2,663        24,486   

Exercise of employee stock options

     2,546                22,104                      22,104   

Stock issued under Employee Stock Purchase Plan

     15                236                      236   

Net tax benefits related to stock-based compensation

                    5,534                      5,534   

Restricted stock awards

     221                2,509                      2,509   

Stock-based compensation

                    2,849                      2,849   

Issuance of common stock

     3,502                56,355                      56,355   

Tax withholdings related to net share settlement of stock options

                    (421                   (421

Retirement of shares received from net share settlement of stock options

     (62             (657                   (657
                                                 

BALANCE, December 31, 2010

     39,461      $       $ 253,278      $ 12,742      $ 318      $ 266,338   
                                                 

The accompanying notes are an integral part of these consolidated financial statements.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

FOR THE YEARS ENDED DECEMBER 31, 2010, 2009 AND 2008

(In thousands)

 

     2010     2009     2008  

CASH FLOWS FROM OPERATING ACTIVITIES:

      

Net income (loss)

   $ 21,823      $ (9,398   $ 11,028   

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

      

Depreciation and amortization

     17,704        15,996        13,813   

Provision for deferred income taxes

     (1,831     2,100        1,265   

Impairment of goodwill (see Note 6)

     (313     17,008          

Stock-based compensation expense (see Note 3)

     5,344        4,465        4,643   

Other charges and income, net (see Note 8)

     695        3,201        1,633   

Changes in assets and liabilities, net of the effects of acquisitions:

      

Accounts receivable

     (8,173     1,632        4,286   

Inventories

     (6,420     2,643        2,767   

Other assets

     3,334        (2,590     4,051   

Accounts payable

     (976     (700     (10,883

Accrued liabilities

     6,557        8,949        (11,438

Customer deposits and unearned revenue

     (4,054     791        1,085   

Other liabilities

     3,330        (677     (5,069
                        

Net cash provided by operating activities

     37,020        43,420        17,181   
                        

CASH FLOWS FROM INVESTING ACTIVITIES:

      

Purchases of property and equipment

     (6,365     (6,328     (10,952

Capitalized software development costs

     (3,762     (3,998     (4,032

Net cash paid for acquisitions (see Note 5)

     (2,205     (97     (97,259

Proceeds from notes receivable

     237                 

Purchase of customer list

            (2,000     (2,000

Proceeds from sale of building

            216          

Repayment of note receivable

                   (250

Proceeds from sale of land

                   3,931   

Execution of forward contract

                   1,664   
                        

Net cash used in investing activities

     (12,095     (12,207     (108,898
                        

CASH FLOWS FROM FINANCING ACTIVITIES:

      

Net proceeds from issuance of common stock

     56,355                 

Proceeds from exercise of employee stock options

     21,447        1,332        1,656   

Proceeds from shares issued under Employee Stock Purchase Plan

     236        229        171   

Tax benefits related to stock-based compensation

     5,534        809        483   

Tax withholdings related to net share settlement of stock options

     (421              

Principal payments on capital lease obligations

     (842     (848     (806

Principal payments on term loan under JPM Credit Agreement (see Note 7)

     (6,000     (6,000     (4,000

Proceeds from revolving loan under the JPM Credit Agreement

     16,350        23,000        122,600   

Repayments of revolving loan under the JPM Credit Agreement

     (58,350     (53,000     (50,600

Proceeds from research and development notes payable

     134        239        466   

Repayment of research and development notes payable

            (81       

Proceeds from term loan under the JPM Credit Agreement

                   30,000   

Payment of financing costs related to the JPM Credit Agreement

                   (664

Principal payments on notes payable to shareholders

                   (2,275

Principal payments on notes payable to a bank

                   (271

Principal payments on WFF Credit Agreement (see Note 7)

                   (18,192

Payment of fees to terminate WFF Credit Agreement

                   (341
                        

Net cash provided by (used in) financing activities

     34,443        (34,320     78,227   
                        

Effect of exchange rate changes on cash and cash equivalents

     137        2,178          

Increase (decrease) in cash and cash equivalents

     59,505        (929     (13,490

Cash and cash equivalents at beginning of year

     15,521        16,450        29,940   
                        

Cash and cash equivalents at end of year

   $ 75,026      $ 15,521      $ 16,450   
                        

The accompanying notes are an integral part of these consolidated financial statements.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

FOR THE YEARS ENDED DECEMBER 31, 2010, 2009 AND 2008

(In thousands)

 

     2010     2009     2008  

SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:

      

Cash paid for interest

   $ 1,003      $    2,367      $      5,002   

Cash paid for income taxes, net of refunds

   $ 5,268      $ 1,214      $ 6,622   

SCHEDULE OF NON-CASH TRANSACTIONS:

      

Assets acquired under capital leases

   $ 18      $ 155      $ 1,288   

Purchases of property and equipment

   $ 141      $ 360      $   

Amendment to agreement with Century Payments, Inc.

   $    9,000      $      $   

Removal of capitalized contract costs

   $ (2,849 )    $      $   

Net share settlement of stock options exercised, repurchased and retired

   $ 646      $      $   

Purchase price accrual related to acquisition (see Note 5)

   $ 245      $      $   

Purchase price adjustments related to acquisitions (see Note 5)

   $      $ (315   $ 860   

Purchase of customer list, final payment completed in Q1 2009

   $      $      $ 2,000   

The accompanying notes are an integral part of these consolidated financial statements.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

THREE YEARS ENDED DECEMBER 31, 2010

1. ORGANIZATION AND BACKGROUND

Headquartered in Alpharetta, Georgia, Radiant Systems, Inc. (the “Company” or “Radiant”) focuses on delivering site systems, including point-of-sale, self-service kiosks, mobile ordering and payment devices, back-office systems, site management technology and business services such as customer loyalty programs, electronic gift card management, comprehensive reporting systems management, electronic payment processing and centralized data management designed specifically for the Company’s three reportable segments: (1) Hospitality-Americas, (2) Retail & Entertainment-Americas and (3) International. For selected financial information about our business segments, see Note 14. Radiant’s offerings include hardware and software products, and services including maintenance and support, hosting, consulting, custom development, installations and electronic payment processing. Each offering can be purchased independently or as a suite of integrated products to address the customer’s specific business needs.

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Principles of Consolidation

The consolidated financial statements include the accounts of Radiant Systems, Inc. and its wholly owned subsidiaries. All intercompany transactions and balances have been eliminated in consolidation.

Use of Estimates and Assumptions

The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets and liabilities. The estimates and assumptions used in the accompanying consolidated financial statements are based upon management’s evaluation of the relevant facts and circumstances as of the date of the financial statements. Actual results could differ from those estimates and assumptions.

Repurchased or Reacquired Company Stock

The Company records repurchased or reacquired Company stock purchases at cost and allocates this value to additional paid-in capital.

Although the Company’s Board of Directors approved re-commencement of our share repurchase program for the period of November 2007 through November 2009, there were no repurchases of our stock during the years ended December 31, 2009 or 2008. The share repurchase program was not re-authorized in 2010.

Foreign Currency Translation

The financial statements of the Company’s non-U.S. subsidiaries are translated into U.S. dollars for financial reporting purposes in accordance with Financial Accounting Standards Board (“FASB”) ASC Subtopic 830-20, Foreign Currency Matters—Foreign Currency Transactions (“ASC 830-20”). The assets and liabilities of non-U.S. operations whose functional currencies are not in U.S. dollars are translated at the current rates of exchange at month-end, while revenues and expenses are translated at the average exchange rate for the month. The cumulative translation adjustments are reflected in shareholders’ equity. Gains and losses from foreign currency translations are included in general and administrative expenses and consist of net gains (losses) of ($0.4) million, $0.1 million and ($0.4) million for the years ended December 31, 2010, 2009 and 2008, respectively.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Revenue Recognition

The Company’s revenues are generated primarily through software and system sales, support and maintenance, and other services. The Company recognizes revenue using the guidance from FASB ASC Subtopic, Software – Revenue Recognition (“ASC 985-605”), FASB ASC Subtopic 605-35, Revenue Recognition – Construction-Type and Production-Type Contracts (“ASC 605-35”), FASB ASC Subtopic 605-25, Revenue Recognition—Multiple-Element Arrangements (“ASC 605-25”), and FASB ASC Subtopic 605-10, Revenue Recognition – Overall (“ASC 605-10”). Under these guidelines, the Company recognizes revenue when the following criteria are met: (1) persuasive evidence of an agreement exists; (2) delivery of the product has occurred; (3) the fee is fixed or determinable; (4) collectibility is reasonably assured; and (5) remaining obligations under the agreement are insignificant. Under multiple-element arrangements, where each element is separately stated, sold and priced, the Company recognizes revenues for the various elements based on vendor-specific objective evidence (“VSOE”) of fair value. The Company’s VSOE of fair value is determined based on the price charged when the same element is sold separately. If evidence of fair value does not exist for all elements in a multiple-element arrangement, the Company recognizes revenue using the residual method. Under the residual method, a delivered element without VSOE of fair value is recognized as revenue if all undelivered elements have VSOE of fair value. Sales tax collected is recorded net, is not recognized as revenue and is included in accrued liabilities on the accompanying consolidated balance sheets. Shipping and handling fees collected are recorded gross, recognized as revenues and included in cost of revenues on the accompanying consolidated statements of operations. Revenues from the Company’s customers are generally attributable to individual countries based on the location of the related point of shipment.

The Company sells its products, which include both software licenses and hardware, to both resellers and directly to end-users. Revenues from software licenses and system sales is generally recognized as products are shipped, provided that no significant vendor obligations remain and that collection of the related receivable is probable. For those agreements that provide for significant services or custom development that are essential to the software’s functionality, the software license and contracted services are recognized under the percentage of completion method as prescribed by the provisions of ASC 605-35. Contracts accounted for on a percentage of completion basis under the provisions of ASC 605-35 are not considered complete until acceptance, as determined by the customer agreement, has been obtained. The Company offers its customers post-contract support in the form of maintenance and telephone support. Revenues from support and maintenance is recognized ratably over the term of the agreement. The Company also offers its customers a subscription based software model for use of its software, maintenance, telephone support and hosting services on a monthly basis. Revenues from subscription services is recognized ratably over the contract period.

The Company’s professional services revenues consist of fees generated from consulting, custom software development, installations and training. Revenues related to professional services performed by the Company are generally recognized on a time and materials basis as the services are performed. Under contracts where revenues are recognized using the percentage of completion method under the provisions of ASC 605-35, the Company measures its progress-to-completion by using input measures, primarily labor hours. The Company continually updates and revises estimates of its input measures. If those estimates indicate a loss will be incurred, the entire loss is recognized in that period.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Unearned Revenues

Unearned revenues represent amounts collected prior to complete performance of professional services, customer support services, software enhancements, and significant obligations under license agreements.

Accounts Receivable and Allowance for Doubtful Accounts

A summary of the Company’s accounts receivable as of December 31, 2010 and 2009 is as follows (in thousands):

 

     2010     2009  

Trade receivables billed

   $ 49,474      $ 43,220   

Trade receivables unbilled

     5,322        3,127   
                
     54,796        46,347   

Less allowance for doubtful accounts

     (3,592 )      (3,832
                
   $ 51,204      $ 42,515   
                

The unbilled trade receivables line represents revenues that were earned as of the end of the period which had not yet been billed. The Company’s expectation is that these unbilled receivables will be billed and collected within one year. The Company maintains allowances for doubtful accounts for estimated losses that may result from the inability of customers to make required payments. Estimates are developed by using standard quantitative measures based on customer payment practices and history, inquiries, credit reports from third parties and other financial information. If the financial condition of the Company’s customers were to deteriorate, resulting in impairment of their ability to make payments, additional allowances may be required. Bad debt expense totaled approximately $0.8 million, $0.4 million and $1.6 million for the years ended December 31, 2010, 2009 and 2008, respectively.

Financing Receivables

Financing receivables are contractual rights to receive money on demand or on fixed or determinable dates. Trade receivables with normal credit terms are not considered financing receivables. As of December 31, 2010, our financing receivables consisted of a $9.0 million note receivable originating from an amended agreement restructuring the financial arrangement between RPS and Century. See Note 16 for further information regarding this note receivable and the related amended agreement. This note matures on June 28, 2012. We evaluate the collectibility of financing receivables on a periodic basis or whenever events or changes in circumstances indicate we may be exposed to credit losses. As of December 31, 2010, no allowance was recorded for this receivable. This note is included in “Other long-term assets” in the accompanying consolidated balance sheets.

Inventories

Inventories consist principally of computer hardware and related components, peripherals and software media and is stated at the lower of cost (first-in, first-out method) or market. A summary of the Company’s inventories as of December 31, 2010 and 2009 is as follows (in thousands):

 

     2010      2009  

Raw materials

   $ 23,360       $ 14,451   

Work in process

     161         375   

Finished goods

     12,919         14,836   
                 
   $ 36,440       $ 29,662   
                 

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Property and Equipment

Property and equipment are recorded at cost less accumulated depreciation and amortization. Depreciation of property and equipment is recorded using the straight-line method over estimated useful lives of one to ten years. Leasehold improvements are amortized over the terms of the respective leases or useful lives of the improvements, whichever is shorter. Maintenance and repairs are charged to expense as incurred, and the costs of additions and improvements are capitalized. Any gain or loss from the retirement or sale of an asset is credited or charged to operations. Property and equipment at December 31, 2010 and 2009 are summarized as follows (in thousands):

 

     2010     2009  

Computers and equipment

   $ 23,377      $ 23,556   

Purchased software

     12,303        11,740   

ERP system (1)

     10,988        10,723   

Furniture and fixtures

     8,889        8,218   

Leasehold improvements

     9,153        8,170   

Building

     1,561        1,710   

Land

     170        175   
                
     66,441        64,292   

Less accumulated depreciation and amortization

     (42,144     (39,369
                
   $ 24,297      $ 24,923   
                

 

(1)     During 2008 and 2009, the Company incurred costs for the development of a new ERP system. These costs include the purchase of related software as well as various consulting services. The Company placed this new system into service during the first quarter of 2010.

Depreciation expense for the years ended December 31, 2010, 2009 and 2008 was approximately $6.8 million, $5.2 million and $4.9 million, respectively. Depreciation expense includes amortization of assets under capital leases in the amount of approximately $0.8 million for the years ended December 31, 2010 and 2009, respectively, and $0.6 million for the year ended December 31, 2008.

Capitalized leased assets are amortized over the shorter of the term of the lease, using the straight-line method, or in accordance with practices established for similar owned assets. Amortization of capitalized leased assets is included with depreciation expense in the accompanying financial statements. Included in property and equipment are the following capitalized leases at December 31, 2010 and 2009 (in thousands):

 

     2010     2009  

Computers and equipment

   $ 3,254      $ 3,349   

Furniture and fixtures

     1,937        1,937   
                
     5,191        5,286   

Less accumulated depreciation and amortization

     (4,508     (3,835
                
   $ 683      $ 1,451   
                

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Goodwill and Indefinite-Lived Intangible Assets

The Company applies the provisions of FASB ASC Topic 350, Intangibles—Goodwill and Other (“ASC 350”). In accordance with ASC 350, the Company evaluates the carrying value of goodwill as of January 1st of each year and between annual evaluations if events occur or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying amount. Such circumstances could include, but are not limited to, (1) a significant adverse change in legal factors or in business climate, (2) unanticipated competition, or (3) an adverse action or assessment by a regulator. When evaluating whether goodwill is impaired, the Company compares the fair value of the reporting unit to which the goodwill is assigned to its carrying amount, including goodwill. The fair values of the reporting units are based upon the net present value of future cash flows, including a terminal value calculation. The assumptions used to derive these values are based on risk-adjusted growth rates and discount factors accommodating conservative viewpoints that consider the full range of variability contemplated in the current economic situation. The Company also assesses market-based multiples of other market-participant companies to determine whether the Company’s fair value assumptions are appropriately aligned with market-participant valuation multiples. If each of the reporting unit’s estimated fair values exceeds the corresponding reporting unit’s carrying values, no impairment of goodwill exists. If the carrying amount of a reporting unit exceeds its fair value, then the amount of the impairment loss must be measured. The impairment loss is calculated by comparing the implied fair value of the reporting unit’s goodwill to its carrying amount. In calculating the implied fair value of goodwill, the fair value of the reporting unit is allocated to all of the other assets and liabilities of that unit based on their fair values. The excess of the fair value of a reporting unit over the amount assigned to its other assets and liabilities is the implied fair value of goodwill. An impairment loss would be recognized when the carrying amount of goodwill exceeds its implied fair value.

The Company’s annual evaluation of goodwill performed on January 1, 2011 in accordance with ASC 350, resulted in no impairment. The Company’s annual evaluation of goodwill performed on January 1, 2010 resulted in an estimated impairment loss associated with the Quest reporting unit. Based on the results of the second step of the impairment test, the Company estimated that goodwill associated with the Quest reporting unit was impaired. Therefore, the Company recorded a provisional, non-cash goodwill impairment charge of approximately $17.0 million for the year ended December 31, 2009. During the second quarter of 2010, the Company recorded a true-up adjustment of approximately $0.3 million related to this provisional, non-cash impairment charge. The Company’s goodwill evaluation performed on January 1, 2010 also resulted in estimated fair values of our other reporting units that were sufficiently higher than their respective carrying values, thus indicating no associated impairment concerns. See Note 6 for additional information.

This analysis is prepared for each individual indefinite-lived intangible asset and includes an estimate of the asset’s fair value based on future discounted net cash flows expected to be generated by the asset over its estimated useful life. If the carrying value of the asset exceeds its fair value, the Company will record an impairment charge in the amount by which the carrying value of the asset exceeds its fair value. In addition, the Company monitors the use of and future intention with regards to each indefinite-lived intangible asset to determine whether it is appropriate to begin to amortize the asset. The analysis completed on January 1, 2011, resulted in no impairment. The analysis completed on January 1, 2010 resulted in an impairment loss on certain intangible assets associated with the Quest reporting unit. See Note 6 for additional information.

Long-Lived Assets

The Company evaluates the recoverability of long-lived assets and finite-lived identifiable intangibles not held for sale whenever events or changes in circumstances indicate that an asset’s carrying amount may not be recoverable. Such circumstances could include, but are not limited to, (1) a significant decrease in the market value of an asset, (2) a significant adverse change in the extent or manner in which an asset is used or in its physical condition, or (3) an accumulation of costs significantly in excess of the amount originally expected for the acquisition or construction of an asset. The Company measures the carrying amount of the asset against the estimated undiscounted future cash flows associated with it. Should the sum of the expected future net undiscounted cash flows be less than the carrying value of the asset being evaluated, an impairment loss would be recognized. The impairment loss would be calculated as the amount by which the carrying value of the asset exceeds the fair value of the asset. The fair value is measured based on quoted market prices, if available. If quoted market prices are not available, the estimate of fair value is based on various valuation techniques, including the discounted value of estimated future cash flows.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Capitalized Software Development Costs

Capitalized software development costs consist principally of salaries and certain other expenses directly related to the development and modification of software products. Capitalization of such costs begins when a detail program design or working model has been produced as evidenced by the completion of design, planning, coding and testing, such that the product meets its design specifications and has thereby established technological feasibility. Capitalization of such costs ends when the resulting product is available for general release to the public. Amortization of capitalized software development costs is recorded at the greater of the amount computed using the ratio of current gross revenues for the product to total current and anticipated future gross revenues for that product or the straight-line basis over the remaining estimated economic life of the software, which the Company has determined is not more than five years. For the years ended December 31, 2010, 2009 and 2008, amortization of capitalized software development costs was approximately $2.2 million, $1.5 million and $1.0 million, respectively.

The Company evaluates the recoverability of capitalized software development costs on an annual basis or whenever events or changes in circumstances indicate that the carrying amount of the asset may be less than its net realizable value. The Company measures the carrying amount of the asset against the estimated undiscounted future cash flows associated with it. Should the sum of the expected future net cash flows be less than the carrying value of the asset being evaluated, an impairment loss would be recognized. The impairment loss would be calculated as the amount by which the carrying value of the asset exceeds the net realizable value of the asset. The Company’s annual evaluation of capitalized software development costs on January 1, 2011 and 2010 resulted in no impairment. The Company’s annual evaluation of capitalized software development costs on January 1, 2009 resulted in an impairment charge of approximately $1.0 million. See Note 8 for further explanation regarding this impairment charge.

Internally Developed Software Costs

The Company applies the provisions of the FASB ASC Subtopic 350-40, Intangibles—Goodwill and Other—Internal-Use Software (“ASC 350-40”). ASC 350-40 requires all costs related to the development of internal use software, other than those incurred during the application development stage, to be expensed as incurred. Costs incurred during the application development stage are required to be capitalized and amortized over the estimated useful life of the software. The Company capitalized costs that were incurred during the application development stage for the years ended December 31, 2010, 2009 and 2008 equal to $0.4 million, $3.1 million and $7.8 million, respectively. Amortization expense during the year ended December 31, 2010 related to these capitalized costs was equal to approximately $1.3 million. No amortization expense related to these capitalized costs was incurred during the years ended December 31, 2009 and 2008.

Capitalized Customer Contract Costs

Costs associated with obtaining the customer contracts related to our Radiant Payment Services (“RPS”) business had been capitalized and were being amortized over the life of the related contract (in most cases three years). Pursuant to an agreement with Century Payments, Inc. (“Century”), Century obtained and serviced new customers on behalf of RPS.

Effective April 1, 2010, the Company amended its agreement with Century. The amendment restructures the financial arrangement between RPS and Century, gives Century the ability to bundle Radiant products with electronic payment processing services, and requires RPS to provide custom development of certain tools for Century’s use. Pursuant to the amended agreement, Century repaid RPS approximately $2.8 million for the unamortized balance of capitalized customer contract costs that RPS previously paid to Century. The $2.8 million balance, which was being amortized by the Company over the expected life of the customer contracts, was removed from our balance sheet upon repayment by Century. See Note 16 for further discussion of this amended agreement.

The Company’s capitalized customer contract costs for the years ended December 31, 2009 and 2008 were equal to approximately $3.2 million and $0.7 million, respectively. The Company had no capitalized customer contract costs for the year ended December 31, 2010. Amortization expense during the years ended December 31, 2010, 2009 and 2008 related to these capitalized costs was equal to approximately $0.4 million, $0.7 million and $0.1 million, respectively.

Research, Development and Engineering Costs

Expenditures for research, development and engineering are charged to operations as incurred. See Note 4 for additional information regarding such costs.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Financing Costs Related to Long-Term Debt

Costs associated with obtaining long-term debt are deferred and amortized over the term of the related debt. The Company incurred financing costs in 2005 related to the Wells Fargo Foothill, Inc. senior secured credit facility (the “WFF Credit Agreement”) and other long-term debt agreements. The costs were deferred and amortized over three years. Unamortized financing costs related to the WFF Credit Agreement were expensed in the first quarter of 2008 in connection with the termination of the agreement.

The Company incurred financing costs in 2008 related to the credit agreement with JPMorgan Chase Bank, N.A. equal to approximately $1.2 million. The costs were deferred and are being amortized over five years. Amortization of these financing costs was approximately $0.2 million, $0.3 million and $0.4 million during the years ended December 31, 2010, 2009 and 2008, respectively.

Advertising Costs

Advertising costs are charged to expense as incurred. Advertising expenses for fiscal years 2010, 2009 and 2008 were $1.5 million, $1.6 million and $1.4 million, respectively.

Accounting for Stock-Based Compensation

The Company follows the guidance under FASB ASC Topic 718, Compensation—Stock Compensation (“ASC 718”), which requires us to expense the fair value of grants made under our stock option plans over the vesting period of the option grants. Awards are valued and non-cash share-based compensation expense is recognized in the consolidated statement of operations in accordance with ASC 718.

The computation of the expected volatility assumption used in the Black-Scholes-Merton calculations for new grants is based on a combination of historical volatilities. When establishing the expected life assumption, the Company reviews annual historical employee exercise behavior of option grants with similar vesting periods. The risk free interest rate is based on the U.S. Treasury yield curve at the grant date, using a remaining term equal to the expected life of the option. The total expenses to be recorded in future periods will depend on several variables, including the number of share-based awards that vest, pre-vesting cancellations and the fair value of those vested awards.

Income Taxes

Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. Income tax expense (benefit) is generally comprised of the tax payable (receivable) for the period and the change in deferred income tax assets and liabilities during the period. A valuation allowance is established for deferred tax assets when their realizability is not considered to be more likely than not.

The Company follows the guidance issued by the FASB related to accounting for uncertainty in income taxes. This guidance, included in ASC Topic 740, Income Taxes (“ASC 740”), prescribes a consistent recognition threshold and measurement attribute, as well as clear criteria for subsequently recognizing, derecognizing and measuring such tax positions, for financial statement purposes. This guidance also requires expanded disclosure with respect to the uncertainty in income taxes. The Company’s continuing practice is to recognize interest and/or penalties related to income tax matters in income tax expense.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Net Income (Loss) Per Share

Basic net income (loss) per common share is computed by dividing net income (loss) by the weighted-average number of shares outstanding. In the event of a net loss, dilutive loss per share is the same as basic loss per share. Diluted net income (loss) per share includes the dilutive effect of stock options. A reconciliation of the weighted-average number of common shares outstanding as of December 31, 2010, 2009 and 2008 assuming dilution is as follows (in thousands):

 

     2010      2009      2008  

Weighted average common shares outstanding

     35,512         32,916         32,293   

Dilutive effect of outstanding stock options

     1,597                 1,105   
                          

Weighted average common shares outstanding assuming dilution

     37,109         32,916         33,398   
                          

For the years ended December 31, 2010, 2009 and 2008, options to purchase approximately 0.7 million, 3.9 million and 3.2 million shares of common stock, respectively, were excluded from the above reconciliation, as the options were anti-dilutive for the years then ended.

Fair Value of Financial Instruments

The Company follows the guidance of FASB ASC section 825-10-50, Financial Instruments—Overall—Disclosure (“ASC 825-10-50”) for disclosures about the fair value of its financial instruments. The Company also follows the guidance of FASB ASC section 820-10-35, Fair Value Measurements and Disclosures—Overall—Subsequent Measurement (“ASC 820-10-35”) to measure the fair value of its financial instruments. ASC 820-10-35 establishes a framework for measuring fair value under accounting principles generally accepted in the United States of America and expands disclosures about fair value measurements. To increase consistency and comparability in fair value measurements and related disclosures, ASC 820-10-35 establishes a fair value hierarchy which prioritizes the inputs to valuation techniques used to measure fair value into three broad levels. The fair value hierarchy gives the highest priority to quoted prices (unadjusted) in active markets for identical assets or liabilities and the lowest priority to unobservable inputs. The three levels of the fair value hierarchy defined by ASC 820-10-35 are described below:

 

   

Level 1 – Quoted market prices available in active markets for identical assets or liabilities as of the reporting date.

 

   

Level 2 – Pricing inputs other than quoted prices in active markets included in Level 1, which are either directly or indirectly observable as of the reporting date.

 

   

Level 3 – Pricing inputs that are generally unobservable inputs and not corroborated by market data.

The following methods and assumptions were used to estimate the fair value of each class of financial instruments:

 

   

Cash and equivalents, accounts receivable, and accounts payable – The carrying amounts of these items approximates fair value.

 

   

Long-term debt — Term loan – To estimate the fair value of our term loan, which is not quoted on an exchange, the Company uses interest rates currently available to it for the issuance of debt with similar terms and remaining maturities. At December 31, 2010, the fair value of the $14.0 million principal amount of the term loan under the JPM Credit Agreement was approximately $13.9 million. At December 31, 2009, the fair value of the $20.0 million principal amount of the term loan was approximately $19.5 million.

 

   

Long-term debt — Revolving credit loan – To estimate the fair value of our revolving credit loan under the JPM Credit Agreement, which is not quoted on an exchange, the Company uses interest rates currently available to it in conjunction with management’s estimate of the amounts and timing of the repayment of principal and related interest. At December 31, 2010, the Company had no revolving credit loan borrowings. At December 31, 2009, the fair value of the $42.0 principal amount of the revolving credit loan was approximately $40.4 million. See Note 7 for additional discussion of the Company’s credit facility.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Derivative Financial Instruments

The Company uses foreign exchange forward contracts to hedge certain existing and anticipated foreign currency denominated transactions. The terms of these foreign exchange contracts are generally consistent with the timing of the foreign currency transactions.

The Company records derivatives, namely foreign exchange contracts, on the balance sheet at fair value. The gains or losses on foreign currency forward contracts are recorded in the accompanying consolidated statements of operations. The Company does not use derivative financial instruments for speculative or trading purposes, nor does it hold or issue leveraged derivative financial instruments. The Company recognized gains totaling approximately $0.8 million for the year ended December 31, 2008 related to forward exchange contracts executed in conjunction with the acquisitions of Quest and Orderman. The Company did not enter into any foreign exchange contracts during the years ended December 31, 2010 or 2009.

Cash Equivalents

The Company considers all highly liquid investments purchased with a maturity of three months or less to be cash equivalents. The Company maintains its cash accounts with several banks around the world. Cash balances are insured under various local deposit insurance programs similar to FDIC insurance in the United States. As of December 31, 2010 and 2009, the Company had cash balances on deposit that exceeded the insured balances in the amounts of approximately $11.6 million and $6.6 million, respectively.

Concentration of Business and Credit Risk

Financial instruments, which potentially subject the Company to credit risk, consist principally of trade receivables and interest bearing investments. The Company performs ongoing credit evaluations of its customers and generally does not require collateral. The Company estimates the losses for uncollectible accounts based on the aging of the accounts receivable and the evaluation of the likelihood of success in collecting the receivable. The Company believes it maintains adequate reserves for potential losses and such losses have been included in management’s estimates.

As of December 31, 2010 and 2009, approximately 21% and 16% of the Company’s accounts receivable were due from five customers, respectively.

During the years ended December 31, 2010, 2009 and 2008, approximately 18%, 14% and 16% respectively, of the Company’s revenues were derived from five customers. For the years ended December 31, 2010, 2009 and 2008, no individual customer accounted for more than 10% of the Company’s total revenues.

Comprehensive Income (Loss)

The Company follows the guidance of FASB ASC Topic 220, Comprehensive Income (“ASC 220”). This guidance establishes the rules for the reporting of comprehensive income (loss) and its components. The Company’s comprehensive income (loss) includes net income (loss) and foreign currency translation adjustments. Total comprehensive income (loss) for the years ended December 31, 2010, 2009 and 2008 was approximately $24.5 million, $6.2 million and ($8.6) million, respectively.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

New Accounting Standards

Recently Issued Standards

In December 2010, the FASB issued Accounting Standards Update (“ASU”) No. 2010-29, Business Combinations (ASC Topic 805): Disclosure of Supplementary Pro Forma Information for Business Combinations—a consensus of the FASB Emerging Issues Task Force (“ASU 2010-29”). This ASU clarifies existing disclosure requirements for public entities with business combinations that occur in the current reporting period. The ASU stipulates that if an entity is presenting comparative financial statements, revenue and earnings of the combined entity should be disclosed as though the business combinations that occurred during the current year had occurred as of the beginning of the comparable prior annual reporting period. The ASU also expands the supplemental pro forma disclosures required by ASC Topic 805 to include a description of the nature and amount of material, nonrecurring pro forma adjustments directly attributable to the business combination included in the reported pro forma revenue and earnings. This guidance is effective prospectively for business combinations with acquisition dates on or after the beginning of the first annual reporting period beginning on or after December 15, 2010. Early adoption is permitted. This guidance may impact our comparative financial statements and required pro forma disclosures in years when business combinations occur that are material, individually or in the aggregate, and that have acquisition dates of January 1, 2011 or later.

In October 2009, the FASB issued Accounting Standards Update No. 2009-14, Software (Topic 985): Certain Revenue Arrangements That Include Software Elements—a consensus of the FASB Emerging Issues Task Force (“ASU 2009-14”). This ASU establishes that tangible products that contain software that works together with the nonsoftware components of the tangible product to deliver the tangible product’s essential functionality are no longer within the scope of software revenue guidance. These items should be accounted for under other appropriate revenue recognition guidance. We are required to adopt this ASU prospectively for new or materially modified agreements as of January 1, 2011 and concurrently with ASU 2009-13 which is described below. Full retrospective application is optional and early adoption is permitted at the beginning of a fiscal year. We do not expect the adoption of this ASU to have a material impact on the determination or reporting of the Company’s financial position, cash flows or results of operations.

In October 2009, the FASB issued Accounting Standards Update No. 2009-13, Revenue Recognition (Topic 605): Multiple-Deliverable Revenue Arrangements—a consensus of the FASB Emerging Issues Task Force (“ASU 2009-13”). This ASU amends the criteria for separating consideration in multiple-deliverable arrangements, which will, as a result, separate multiple-deliverable arrangements more often than under existing U.S. GAAP. Additionally, this ASU establishes a selling price hierarchy for determining the selling price of a deliverable. The ASU also eliminates the residual method of revenue allocation and requires that arrangement consideration be allocated at the inception of the arrangement to all deliverables using the relative selling price method. This guidance requires that management determine its best estimate of selling price in a manner consistent with that used to determine the price to sell the deliverable on a stand-alone basis. This ASU significantly expands the disclosures required for multiple-deliverable revenue arrangements with the objective of disclosing judgments related to these arrangements and the effect that the use of the relative selling-price method and changes in those judgments have on the timing and amount of revenue recognition. We are required to adopt this ASU prospectively for new or materially modified agreements as of January 1, 2011 and concurrently with ASU 2009-14, which is described above. Full retrospective application is optional and early adoption is permitted at the beginning of a fiscal year. We do not expect the adoption of this ASU to have a material impact on the determination or reporting of the Company’s financial position, cash flows or results of operations.

Recently Adopted Standards

In July 2010, the FASB issued Accounting Standards Update No. 2010-20, Receivables (Topic 310): Disclosures about the Credit Quality of Financing Receivables and the Allowance for Credit Losses (“ASU 2010-20”). This ASU requires enhanced disclosures with disaggregated information regarding the credit quality of an entity’s financing receivables and its allowance for credit losses. The update also requires disclosure of credit quality indicators, past due information, and modifications of financing receivables. This ASU is effective for interim and annual reporting periods ending after December 15, 2010. We adopted this ASU beginning with our annual reporting period ended December 31, 2010. Except for the additional required disclosures, we do not anticipate that the application of this guidance will have an impact on the Company.

 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

3. STOCK-BASED COMPENSATION

Radiant has adopted equity incentive plans that provide for the grant of incentive and non-qualified stock options and restricted stock awards to directors, officers and other employees pursuant to authorization by the Board of Directors. The exercise price of all options equals the market price of Radiant’s common stock on the date of the grant. In addition, Radiant provides employees stock purchase rights under its Employee Stock Purchase Plan (“ESPP”). The ESPP permits employees to purchase Radiant common stock at the end of each quarter at 95% of the market price on the last day of the quarter. Based on these terms, the ESPP will not result in any future stock compensation expense. The Company has authorized approximately 19.6 million shares for awards of stock options and restricted stock, of which approximately 1.7 million shares are available for future grants as of December 31, 2010.

The Company accounts for equity-based compensation in accordance with FASB ASC Topic 718, Compensation—Stock Compensation (“ASC 718”), which requires the Company to measure the cost of employee services received in exchange for all equity awards granted, including stock options and restricted stock awards, based on the fair value of the award as of the grant date. The estimated fair value of the Company’s equity-based awards, less expected forfeitures, is amortized over the awards’ graded vesting period on a straight-line basis. The non-cash stock-based compensation expense from stock options and restricted stock awards was included in the consolidated statements of operations for the years ended December 31, 2010, 2009 and 2008 as follows (in thousands):

 

     2010     2009     2008  

Cost of revenues - systems

   $ 187      $ 131      $ 85   

Cost of revenues - maintenance, subscription and transaction services

     102        80        71   

Cost of revenues - professional services

     134        286        255   

Product development

     515        235        370   

Sales and marketing

     911        725        746   

General and administrative

     3,495        3,008        3,119   
                        

Total non-cash stock-based compensation expense

   $ 5,344      $ 4,465      $ 4,646   

Estimated income tax benefit

     (1,915 )      (1,611     (1,707
                        

Total non-cash stock-based compensation expense, net of tax benefit

   $ 3,429      $ 2,854      $ 2,939   
                        

Impact on net income (loss) per share and diluted net income (loss) per share

   $ 0.09      $ 0.09      $ 0.09   
                        

The Company capitalized less than $0.1 million in stock-based compensation expense related to product development in each of the years ended December 31, 2010, 2009 and 2008.

Stock Options

The exercise price of each stock option equals the market price of Radiant’s common stock on the date of grant. Most options are scheduled to vest equally over a three or four-year period or when certain stock performance requirements are met. These stock performance requirements include a provision that allows for early vesting if certain stock price targets are met. The Company recognizes stock-based compensation expense using the graded vesting attribution method. Outstanding options expire no later than ten years from the grant date. The fair value of each option grant is estimated on the date of grant using the Black-Scholes-Merton option pricing model. The weighted average assumptions used in the model for the years ended December 31, 2010, 2009 and 2008 are outlined in the following table:

 

     2010    2009    2008

Expected volatility

   69 - 71%    69 - 70%    50 - 61%

Expected life (in years)

   3 - 4    3 - 4    3 - 4

Expected dividend yield

   0.0%    0.0%    0.0%

Risk-free interest rate

   1.1 - 2.0%    1.6 - 2.2%    1.3 - 3.3%

 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

The computation of the expected volatility assumption used in the Black-Scholes-Merton calculations for new grants is based on a combination of historical volatilities. When establishing the expected life assumption, the Company reviews annual historical employee exercise behavior of option grants with similar vesting periods. The risk-free interest rate is based on the U.S. Treasury yield curve at the grant date, using a remaining term equal to the expected life of the option. The total expense to be recorded in future periods will depend on several variables, including the number of stock-based awards that vest, pre-vesting cancellations and the fair value of those vested awards.

A summary of the changes in stock options outstanding under our stock-based compensation plans during the years ended December 31, 2010 and 2009 is presented below (in thousands, except per share data):

 

     Number of
Shares
    Weighted-
Average
Exercise
Price
     Weighted-
Average
Remaining
Contractual
Term

(in years)
    

Aggregate
Intrinsic
Value

Outstanding at December 31, 2008

     6,359      $ 10.66         3.25       $       —
                              

Granted

     538      $ 3.68         

Exercised

     (267   $ 4.98         

Forfeited or cancelled

     (755   $ 17.78         
                              

Outstanding at December 31, 2009

     5,875      $ 9.37         3.30       $14,656
                              

Granted

     562      $ 13.73         

Exercised

     (2,546   $ 8.68         

Forfeited or cancelled

     (92   $ 14.58         
                              

Outstanding at December 31, 2010

     3,799      $ 10.34         3.21       $35,050
                              

Vested or expected to vest at December 31, 2010

     3,753      $ 10.34         3.18       $34,653

Exercisable at December 31, 2010

     2,622      $ 10.25         2.38       $24,452

Exercisable at December 31, 2009

     4,455      $ 9.51         2.98       $10,278

The weighted-average grant-date fair value of options granted during the years ended December 31, 2010, 2009 and 2008 was $7.32, $1.80 and $4.57 per share, respectively. The total intrinsic value, the difference between the exercise price and the market price on the date of exercise, of options exercised during the year ended December 31, 2010 was approximately $19.4 million, and approximately $1.5 million during each of the years ended December 31, 2009 and 2008. The total fair value of options that vested during the years ended December 31, 2010, 2009 and 2008 was approximately $3.0 million, $3.6 million and $2.8 million, respectively. There were unvested options outstanding to purchase approximately 1.2 million shares, 1.4 million shares and 2.0 million shares as of December 31, 2010, 2009 and 2008, respectively, with a weighted-average grant-date fair value of $5.20, $3.67 and $5.86 per share, respectively. None of the 1.2 million and 1.4 million options that were unvested at December 31, 2010 and 2009, respectively, had a vesting period based on stock performance requirements, and of the 2.0 million options that were unvested at December 31, 2008, there were 0.1 million options that had a vesting period based on stock performance requirements. The unvested options had a total unrecognized compensation expense as of December 31, 2010, 2009 and 2008 equal to approximately $2.6 million, $1.5 million and $5.8 million, respectively, net of estimated forfeitures, which will be recognized over the weighted average periods of 0.9 years, 0.9 years and 1.1 years, respectively. The Company recognized stock-based compensation expense related to employee and director stock options equal to approximately $2.8 million, $2.8 million and $3.6 million for the years ended December 31, 2010, 2009 and 2008, respectively. Cash received from options exercised was approximately $21.4 million, $1.3 million and $1.7 million during the years ended December 31, 2010, 2009 and 2008, respectively.

 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Restricted Stock Awards

The Company awarded approximately 0.2 million shares, 0.5 million shares and 0.3 million shares of restricted stock to employees under the Amended and Restated 2005 Long-Term Incentive Plan for the years ended December 31, 2010, 2009 and 2008, respectively. These restricted stock awards vest at various times over a three-year period from the date of grant. The weighted-average grant-date fair value of restricted stock awards granted during the years ended December 31, 2010, 2009 and 2008 was $13.86, $3.91 and $12.20 per share, respectively. The total fair value of restricted stock awards that vested during the years ended December 31, 2010 and 2009 was approximately $0.7 million and $0.4 million, respectively. No restricted stock awards vested during the year ended December 31, 2008. There were unvested restricted stock awards outstanding of approximately 0.8 million, 0.7 million and 0.3 million shares as of December 31, 2010, 2009 and 2008, respectively, with a weighted-average grant-date fair value of $8.78, $7.09 and $12.23 per share, respectively. The unvested restricted stock awards had a total unrecognized compensation expense as of December 31, 2010, 2009 and 2008 equal to approximately $3.1 million, $2.5 million and $2.6 million, respectively, which will be recognized over the weighted average periods of 1.2 years, 1.7 years and 1.9 years, respectively. The unvested restricted stock awards outstanding are included in the calculation of common shares outstanding as of December 31, 2010. The Company recognized stock-based compensation expense related to restricted stock awards equal to approximately $2.5 million, $1.7 million and $1.0 million for the years ended December 31, 2010, 2009 and 2008, respectively.

4. PRODUCT DEVELOPMENT EXPENDITURES

Product development expenditures for the years ended December 31, 2010, 2009 and 2008 are summarized as follows (in thousands):

 

     2010      2009     

2008

Total development expenditures

   $ 29,544       $ 26,347       $28,882

Less amounts capitalized

     3,776         4,002       4,088
                      

Product development expense

   $ 25,768       $ 22,345       $24,794
                      

The activity in the capitalized software development account during the years ended December 31, 2010 and 2009 is summarized as follows (in thousands):

 

     2010     2009      

Balance at beginning of period, net

   $ 11,810      $ 9,278     

Capitalized software development costs

     3,776        4,002     

Amortization expense

     (2,296 )      (1,470  
                  

Balance at end of period, net

   $ 13,290      $ 11,810     
                  

Amortization of capitalized software costs is included in system sales cost of revenues in the accompanying statements of operations.

 

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5. ACQUISITIONS

Each of the acquisitions discussed below was accounted for using the purchase method of accounting as required by FASB ASC Topic 805, Business Combinations (“ASC 805”). Management concluded that the acquisition of Quest was a material acquisition under the provisions of ASC 805. All other acquisitions presented were not considered material.

Acquisition of Orderman

On July 1, 2008, the Company acquired Orderman GmbH (“Orderman”), one of the leading manufacturers of wireless handheld ordering and payment devices for the hospitality industry. Headquartered in Salzburg, Austria, Orderman has provided innovative mobile solutions since 1994. Orderman distributes its solutions through a reseller network of partners that have deployed their handheld devices, predominately in Europe. The total purchase price was approximately $33.0 million, or $31.8 million net of cash acquired. The operations of the Orderman business have been included in the Company’s consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the International segment.

The intangible assets acquired were valued by the Company utilizing customary valuation procedures and techniques. The following is a summary of the estimated fair values of the assets acquired and liabilities assumed as of the date of the Orderman acquisition (in thousands):

 

Current assets

   $  7,797   

Property, plant and equipment

   1,750   

Identifiable intangible assets

   19,147   

Goodwill

   14,763   

Other assets

   94   
       

Total assets acquired

   43,551   

Current liabilities

   5,742   

Long-term liabilities

   4,817   
       

Total liabilities assumed

   10,559   
       

Purchase price

   $32,992   
       

As a result of the Orderman acquisition, goodwill of approximately $14.8 million was recorded and assigned to the International segment. This includes subsequent changes related to purchase price adjustments in which goodwill increased from the date of acquisition by approximately $1.6 million. The goodwill is deductible for tax purposes over a period of 15 years. The following is a summary of the intangible assets acquired and the weighted-average useful lives over which they will be amortized (in thousands):

 

    

Purchased
Assets

  

Weighted-
Average
Useful Life

Core and developed technology

   $10,171    4 years

Reseller network

   7,086    7 years

Trademark

   1,890    Indefinite
       

Total intangible assets acquired

   $19,147   
       

 

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Acquisition of Jadeon

On May 1, 2008, Radiant acquired substantially all of the assets of Jadeon, Inc. (“Jadeon”), a wholly-owned subsidiary of Innuity, Inc. and one of the Company’s resellers in California. Headquartered in Irvine, just outside Los Angeles, Jadeon had been delivering and supporting Radiant’s hospitality point-of-sale solutions since 2001. The total purchase price was approximately $7.3 million, or $7.0 million net of cash acquired. The operations of the Jadeon business have been included in the Company’s consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the Hospitality-Americas segment.

The intangible assets acquired were valued by the Company utilizing customary valuation procedures and techniques. The following is a summary of the estimated fair values of the assets acquired and liabilities assumed as of the date of the Jadeon acquisition (in thousands):

 

Current assets

   $1,368  

Property, plant and equipment

   117  

Identifiable intangible assets

   1,795  

Goodwill

   7,766  

Other assets

   185  
      

Total assets acquired

   11,231  

Total liabilities assumed (all of which were considered current)

   3,967  
      

Purchase price

   $7,264  
      

As a result of the Jadeon acquisition, goodwill of approximately $7.8 million was recorded and assigned to the Hospitality-Americas segment. This includes subsequent changes related to purchase price adjustments in which goodwill increased from the date of acquisition by approximately $0.8 million. The goodwill is deductible for tax purposes over a period of 15 years. The following is a summary of the intangible asset acquired and the weighted-average useful life over which it will be amortized (in thousands):

 

     Purchased
Asset
    

Weighted-
Average
Useful Life

Customer relationships

   $ 1,795       10 years
           

Total intangible assets acquired

   $ 1,795      
           

 

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Acquisition of Hospitality EPoS

On April 4, 2008, the Company acquired Hospitality EPoS Systems Ltd. (“Hospitality EPoS”), a technology supplier to the U.K. hospitality market since 1992. Headquartered in Kent, England, just outside London, Hospitality EPoS provided capabilities for sales, implementation and support services and represented Radiant’s suite of Aloha products. The total purchase price was approximately $6.1 million, or $6.0 million net of cash acquired. The operations of the Hospitality EPoS business have been included in the Company’s consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the International segment.

The intangible assets acquired were valued by the Company utilizing customary valuation procedures and techniques. The following is a summary of the estimated fair values of the assets acquired and liabilities assumed as of the date of the Hospitality EPoS acquisition (in thousands):

 

Current assets

   $1,486  

Property, plant and equipment

   1,672  

Identifiable intangible assets

   2,250  

Goodwill

   3,099  
      

Total assets acquired

   8,507  

Current liabilities

   1,564  

Long-term liabilities

   821  
      

Total liabilities assumed

   2,385  
      

Purchase price

   $6,122  
      

As a result of the Hospitality EPoS acquisition, goodwill of approximately $3.1 million was recorded and assigned to the International segment. This includes subsequent changes related to purchase price adjustments in which goodwill increased from the date of acquisition by approximately $0.1 million. The following is a summary of the intangible asset acquired and the weighted-average useful life over which it will be amortized (in thousands):

 

     Purchased
Asset
    

Weighted-
Average
Useful Life

Direct customers

   $ 2,250       10 years
           

Total intangible asset acquired

   $ 2,250      
           

 

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Acquisition of Quest

On January 1, 2008, the Company acquired Quest Retail Technology Pty Ltd (“Quest”), a privately held company based in Adelaide, Australia. Quest is a global provider of point-of-sale and back office solutions to stadiums, arenas, convention centers, race courses, theme parks and various other industries. The total purchase price was approximately $53.4 million, or $52.5 million net of cash acquired. The operations of the Quest business have been included in the Company’s consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the Retail & Entertainment-Americas segment. Proforma disclosures for 2008 have not been presented because the Company’s 2008 results of operations include Quest for the entire year.

The intangible assets acquired were valued by the Company utilizing customary valuation procedures and techniques. The following is a summary of the estimated fair values of the assets acquired and liabilities assumed from the Quest acquisition (in thousands):

 

Current assets

   $ 2,959  

Property, plant and equipment

   448  

Identifiable intangible assets

   17,797  

Goodwill

   37,430  

Other assets

   285  
      

Total assets acquired

   58,919  

Current liabilities

   5,211  

Long-term liabilities

   317  
      

Total liabilities assumed

   5,528  
      

Purchase price

   $53,391  
      

As a result of the Quest acquisition, goodwill of approximately $37.4 million was recorded and assigned to the Retail & Entertainment-Americas segment. This includes subsequent changes related to purchase price adjustments in which goodwill decreased from the date of acquisition by approximately $2.6 million. The following is a summary of the intangible assets acquired and the weighted-average useful lives over which they will be amortized (in thousands):

 

     Purchased
Assets
    

Weighted-
Average
Useful Life

Core and developed technology

   $ 4,033       5 years

Reseller network

     4,208       15 years

Trademarks and tradenames

     4,997       Indefinite

Customer list

     4,471       10 years

Backlog

     88       2 months
           

Total intangible assets acquired

   $ 17,797      
           

The two schedules and commentary above do not reflect the write down of goodwill and certain intangible assets associated with Quest, as further explained in Note 6 to the consolidated financial statements. During the year ended December 31, 2009, the Company recognized non-cash charges of approximately $17.0 million and $3.9 million related to the impairment of Quest’s goodwill and trademarks/tradenames, respectively. These charges are not reflected above since these schedules represent the purchase price allocation on the date of acquisition, reflecting only subsequent purchase accounting adjustments.

 

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Other Acquisitions

On November 15, 2010, the Company acquired a channel partner and reseller of Radiant products and services. The total purchase price was approximately $2.5 million, or $2.2 million net of purchase price accrual. The operations of this business have been included in the Company’s consolidated results of operations and financial position from the date of acquisition. The results of these operations are reported under the Hospitality-Americas segment.

The intangible assets acquired were valued by the Company utilizing customary valuation procedures and techniques. The following is a summary of the estimated fair values of the assets acquired and liabilities assumed from the acquisition (in thousands):

 

Current assets

   $   612  

Property, plant and equipment

   56  

Identifiable intangible assets

   1,280  

Goodwill

   1,257  
      

Total assets acquired

   3,205  

Total liabilities assumed (all of which were considered current)

   755  
      

Purchase price

   $2,450  
      

As a result of the acquisition, goodwill of approximately $1.3 million was recorded and assigned to the Hospitality-Americas segment. The goodwill is deductible for tax purposes over a period of 15 years. The following is a summary of the intangible assets acquired and the weighted-average useful lives over which they will be amortized (in thousands):

 

     Purchased
Assets
    

Weighted-
Average
Useful Life

Customer relationships

   $ 1,210       10 years

Covenants not to compete

     70       5 years
           

Total intangible assets acquired

   $ 1,280      
           

 

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6. GOODWILL AND INTANGIBLE ASSETS

In accordance with FASB ASC Topic 350, IntangiblesGoodwill and Other (“ASC 350”), we classify purchased intangibles into three categories: (1) goodwill; (2) finite-lived intangible assets subject to amortization; and (3) indefinite-lived intangible assets. Goodwill and indefinite-lived intangible assets are not amortized. As required by ASC 350, these assets are tested for impairment on at least an annual basis as further described in Note 2 under the caption “Goodwill and Indefinite-Lived Intangible Assets.”

Goodwill

Goodwill is recognized when the consideration paid for a business acquisition exceeds the fair value of the assets acquired, including tangible and intangible assets. The Company’s annual impairment analyses completed on January 1, 2011 and 2009 indicated no impairment given that the estimated fair value of each reporting unit was substantially higher than its respective carrying value with the exception of Quest, which was adjusted to fair value at December 31, 2009 as more fully described below. Accordingly, there were no goodwill impairment charges for the years ended December 31, 2010 and 2008, respectively.

The Company’s annual impairment analysis completed on January 1, 2010 indicated that the estimated fair value of our Quest reporting unit was less than its carrying amount at that time. The second step of the impairment analysis required us to estimate the hypothetical purchase price allocation of Quest’s assets and liabilities based on the estimated fair value of the reporting unit. The carrying values of certain indefinite-lived intangible assets were impaired based on the fair value calculation prepared prior to the hypothetical purchase price allocation.

The estimated amount of goodwill impairment is the result of comparing the residual amount of goodwill from the hypothetical purchase price allocation to the carrying amount of goodwill. Based on the analysis, the Company recognized a provisional, non-cash charge of approximately $17.0 million related to the impairment of Quest’s goodwill as of December 31, 2009. This non-cash charge is reflected in the consolidated financial statements for the year ended December 31, 2009. A true-up adjustment of approximately $0.3 million related to this non-cash impairment charge was recorded in the second quarter of 2010. Neither of these charges affected our income taxes, cash flows, liquidity or compliance with our debt covenants.

Changes in the carrying amount of goodwill for the years ended December 31, 2010 and 2009 are as follows (in thousands):

 

     Hospitality-
Americas
    Retail &
Entertainment-
Americas
    International     Total  

Gross goodwill

   $ 47,878      $ 50,018      $ 23,505      $ 121,401   

Accumulated impairment losses

     (2,252            (3,920     (6,172
                                

BALANCE, December 31, 2008

   $ 45,626      $ 50,018      $ 19,585      $ 115,229   
                                

Impairment charge for Quest

            (17,008            (17,008

Purchase price adjustments related to acquisitions (see Note 5)

     (108            (109     (217

Currency translation adjustments related to acquisitions

            8,328        1,487        9,815   
                                

Gross goodwill

     47,770        58,346        24,883        130,999   

Accumulated impairment losses

     (2,252     (17,008     (3,920     (23,180
                                

BALANCE, December 31, 2009

   $ 45,518      $ 41,338      $ 20,963      $ 107,819   
                                

Acquisition of a business

     1,257                      1,257   

Impairment adjustment for Quest

            313               313   

Currency translation adjustments related to acquisitions

            2,847        (504     2,343   
                                

Gross goodwill

     49,027        61,193        24,379        134,599   

Accumulated impairment losses

     (2,252     (16,695     (3,920     (22,867
                                

BALANCE, December 31, 2010

   $ 46,775      $ 44,498      $ 20,459      $ 111,732   
                                

 

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Intangible Assets

Intangible assets recorded in connection with business acquisitions are stated at their fair value, determined as of the date of acquisition, less accumulated amortization, if applicable. These assets consist of finite-lived and indefinite-lived intangibles, including core and developed technology, customer relationships, noncompete agreements and trademarks and tradenames. Amortization of finite-lived intangible assets is recognized either on a straight-line basis or using an accelerated method over their estimated useful lives.

As described within the previous “Goodwill” caption, the Company’s annual impairment analysis completed January 1, 2010 indicated that the carrying value of certain indefinite-lived intangible assets associated with our Quest reporting unit was in excess of its estimated fair value at that time. Therefore, an impairment charge of approximately $3.9 million was recorded for the year ended December 31, 2009. This non-cash charge is reflected in the consolidated financial statements for the year ended December 31, 2009 and it did not affect our income taxes, cash flows, liquidity or compliance with our debt covenants. There was no impairment charge associated with the Company’s intangible assets during the years ended December 31, 2010 and 2008.

 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

A summary of the Company’s intangible assets as of December 31, 2010 and 2009 by segment is as follows (in thousands):

 

     Weighted-
Average
Amortization
Lives
     2010     2009  
      Gross
Carrying
Value
     Accumulated
Amortization
    Gross
Carrying
Value
     Accumulated
Amortization
 

Hospitality-Americas

             

Core and developed technology

     3.2 years       $ 12,500       $ (12,500   $ 12,500       $ (12,500

Reseller network

     15.0 years         9,200         (4,268     9,200         (3,654

Direct sales channel

     10.0 years         3,600         (2,505     3,600         (2,145

Covenants not to compete

     3.3 years         1,670         (1,603     1,600         (1,569

Trademarks and tradenames

     Indefinite         1,300                1,300           

Trademarks and tradenames

     5.0 years         300         (300     300         (254

Customer list and contracts

     6.2 years         8,405         (4,886     7,195         (3,147
                                     

Total Hospitality-Americas

        36,975         (26,062     35,695         (23,269
                                     

Retail & Entertainment-Americas

             

Core and developed technology

     4.5 years         8,197         (6,367     7,952         (5,540

Reseller network

     10.3 years         9,917         (5,164     9,437         (4,004

Subscription sales

     4.0 years         1,400         (1,400     1,400         (1,400

Covenants not to compete

     10.0 years         150         (101     150         (86

Trademarks and tradenames

     Indefinite         1,365                1,200           

Trademarks and tradenames

     6.0 years         700         (583     700         (467

Customer list and contracts

     9.7 years         4,738         (1,563     4,719         (1,109

Backlog

     2 months         92         (92     92         (92
                                     

Total Retail & Entertainment-Americas

        26,559         (15,270     25,650         (12,698
                                     

International

             

Core and developed technology

     4.3 years         8,585         (3,730     9,148         (1,623

Reseller network

     7.0 years         6,056         (2,223     6,428         (1,361

Trademarks and tradenames

     Indefinite         1,590                1,720           

Customer list and contracts

     10.0 years         1,866         (533     1,910         (350
                                     

Total International

        18,097         (6,486     19,206         (3,334
                                     
             
                                     

Other intangible assets

        2,021         (1,072     2,021         (843
                                     
             
                                     

Total intangible assets

      $ 83,652       $ (48,890   $ 82,572       $ (40,144
                                     

Amortization expense related to intangible assets was approximately $8.7 million, $9.3 million and $7.9 million for the years ended December 31, 2010, 2009, and 2008, respectively.

The table below summarizes the approximate amortization expense, assuming no future acquisitions, dispositions or impairments of intangible assets, for the following 12-month periods subsequent to December 31, 2010 (in thousands):

 

2011

   $  7,792

2012

   5,565

2013

   4,471

2014

   4,091

2015

   2,322

Thereafter

   6,266
    
   $30,507
    

 

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7. DEBT

Prior to January 2008, the Company had a senior secured credit facility with Wells Fargo Foothill, Inc. (the “WFF Credit Agreement”). The WFF Credit Agreement provided for extensions of credit, upon satisfaction of certain conditions, in the form of revolving loans in an aggregate principal amount of up to $15 million and a term loan facility in an aggregate principal amount of up to $31 million. The revolving loan amount available to the Company was derived from a monthly borrowing base calculation using the Company’s various accounts receivable balances. The amount derived from this borrowing base calculation was further reduced by the total amount of letters of credit outstanding. Loans under the WFF Credit Agreement bore interest, at the Company’s option, at either the London Interbank Offering Rate (“LIBOR”) plus two and one half percent or the prime rate of Wells Fargo Bank, N.A.

The WFF Credit Agreement was scheduled to expire on March 31, 2010; however, it was refinanced on January 2, 2008 upon the execution of the credit agreement with JPMorgan Chase Bank, N.A., as arranger, and JPMorgan Chase Bank, N.A., SunTrust Bank, Bank of America, BBVA Compass Bank and Wachovia Bank, N.A., as lenders (the “JPM Credit Agreement”). The JPM Credit Agreement and subsequent amendments thereto provide for extensions of credit, upon satisfaction of certain conditions, in the form of revolving loans in an aggregate principal amount of up to $80 million and a term loan facility in an aggregate principal amount of up to $30 million. The Company has the right to increase the revolving credit commitment by up to $25 million, subject to the terms and conditions set forth in the JPM Credit Agreement. As of December 31, 2010, aggregate borrowings under this facility totaled $14.0 million, comprised of $14.0 million in term loan facility borrowings and no amounts outstanding under the revolving loan facility. As of December 31, 2010, revolving loan borrowings available to the Company were equal to $80.0 million.

The JPM Credit Agreement is guaranteed by the Company and its subsidiaries and is secured by the assets of the Company and its subsidiaries. The maturity date of the JPM Credit Agreement is January 2, 2013. Interest accrues on amounts outstanding under the loan facility, at the Company’s option, at either (1) LIBOR plus a margin ranging between 1.25% and 2.00%, based upon the Company’s consolidated leverage ratio, as defined, or (2) the higher of the administrative agent’s prime rate or one-half of one percent over the federal funds effective rate plus a margin ranging between 0.25% and 1.00%, based on the Company’s consolidated leverage ratio, as defined. The JPM Credit Agreement contains certain customary representations and warranties from the Company. It also contains customary covenants, including: use of proceeds; limitations on liens; limitations on mergers, consolidations and sales of the Company’s assets; and limitations on related party transactions. In addition, the JPM Credit Agreement requires the Company to comply with various financial covenants, including maintaining leverage and fixed charge coverage ratios, as defined. The leverage ratio covenant limits the Company’s consolidated indebtedness to a multiple of three times its consolidated earnings before interest, taxes, depreciation and amortization (“EBITDA”) as determined on a pro forma basis over the prior four quarters. The fixed charge coverage ratio covenant, as defined by the JPM Credit Agreement, requires the Company to maintain the ratio of its consolidated EBITDA as determined on a pro forma basis less capital expenses to its fixed charges (which includes regularly scheduled principal payments, consolidated interest expense, taxes paid or payable in accordance with GAAP, and restricted payments) to at least 1.2 to 1 for periods ending in 2008, 1.3 to 1 for periods ending in 2009, and 1.35 to 1 thereafter. The JPM Credit Agreement also contains certain customary events of default, including defaults based on events of bankruptcy and insolvency, nonpayment of principal, interest or fees when due (subject to specified grace periods), breach of specified covenants, change in control and material inaccuracy of representations and warranties. The Company was in compliance with its financial and non-financial covenants as of December 31, 2010.

In the third quarter of 2008, the Company assumed research and development loans with the Austrian government in the amount of $0.1 million in conjunction with the acquisition of Orderman, bearing interest at approximately 2.50%, which were repaid in the third quarter of 2009. In the fourth quarter of 2008, the Company entered into an additional research and development loan with the Austrian government in the amount of $0.7 million, bearing interest at approximately 2.50%. As of December 31, 2010, $0.7 million was outstanding on this loan which matures on March 31, 2013.

 

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In the second quarter of 2008, the Company assumed approximately $0.3 million for two promissory notes in conjunction with the acquisition of Hospitality EPoS. The notes were held by the Bank of Scotland, and the interest was approximately 7.50%. The notes were paid in full during the fourth quarter of 2008.

In the fourth quarter of 2005, the Company issued approximately $4.1 million in notes payable related to the acquisition of MenuLink. The interest on the notes was calculated based on the prime rate, and payments for both principal and interest were made in equal installments over a 36-month period. The notes were paid in full during the fourth quarter of 2008.

In the second quarter of 2005, the Company entered into an amended and restated promissory note in the amount of $1.5 million with the previous shareholders of Aloha Technologies, Inc., acquired by the Company in January 2004. During the fourth quarter of 2005, the Company modified the amended promissory note by reducing the $1.5 million principal amount to approximately $1.0 million. The decrease was the result of agreed upon purchase price adjustments. The principal on this note was originally agreed to be paid over the course of the third and fourth quarters of 2008 and the first quarter of 2009, but was paid in full during the first quarter of 2008 in conjunction with the execution of the JPM Credit Agreement.

The following is a summary of long-term debt and the related balances as of December 31, 2010 and 2009 (in thousands):

 

Description of Debt

     2010     

2009

Revolving credit loan under the JPM Credit Agreement bearing interest at LIBOR plus the applicable margin, as defined, and at the Alternative Base Rate plus the applicable margin, as defined (3.50% as of December 30, 2010), maturing on January 2, 2013

     $       $42,000

Term loan under the JPM Credit Agreement bearing interest at LIBOR plus the applicable margin, as defined (1.56% as of December 31, 2010), maturing on January 2, 2013

       14,000       20,000

Research and development loan from the Austrian government bearing interest at approximately 2.50%, maturing on March 31, 2013

       724       626
               

Total

       14,724       62,626

Less: Current portion of long-term debt

       6,000       6,000
               

Long-term debt, net of current portion

     $ 8,724       $56,626
               

Approximate annual maturities of notes payable that were outstanding at December 31, 2010 are as follows (in thousands):

 

2011

   $  6,000   

2012

   6,000   

2013

   2,724   
       

Balance, December 31, 2010

   $14,724   
       

 

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8. OTHER CHARGES AND INCOME

Lease Termination Charge

During the fourth quarter of 2010, the Company determined that it would no longer use a leased facility in Irvine, California. The termination of this lease resulted in a charge of approximately $0.7 million.

Impairment Charge for Acquired Intangible Assets

During the fourth quarter of 2009, the Company recorded a non-cash impairment charge of $3.9 million to write off a portion of certain indefinite-lived intangible assets associated with the January 1, 2008 acquisition of Quest. Since the acquisition was completed, poor economic conditions have led to a decline in Quest’s revenues and future growth is now expected to be slower than originally anticipated. The determination of the charge followed the Company’s annual review of its goodwill for impairment as described further in Note 6 to the consolidated financial statements.

Write-off of Third-Party Software Licenses

During the first quarter of 2009, the Company determined that it would not use certain third-party software licenses and recorded a write-off charge of $0.5 million as a result.

Sale of Building

During the first quarter of 2009, the Company sold a building for cash proceeds of approximately $0.2 million. A net gain of approximately $0.1 million was recognized as a result of this transaction.

Severance and Restructuring Charge

During the first quarter of 2009, the Company recorded a charge of $0.7 million related to severance costs and restructuring of the organization. During the fourth quarter of 2008, the Company recorded a charge of $0.4 million related to severance and restructuring of the organization. These charges resulted from efforts to align the Company’s cost structure with its revenues in light of the severe economic downturn that began in the second half of 2008.

Impairment Charge for Capitalized Software

The Company evaluates the recoverability of capitalized software development costs on an annual basis or whenever events or changes in circumstances indicate that the carrying amount of the asset may be less than its net realizable value. The Company’s annual evaluation of capitalized software development costs on January 1, 2009 resulted in an impairment charge of approximately $1.0 million during the fourth quarter of 2008.

Sale of Land

During the fourth quarter of 2008, the Company sold an undeveloped parcel of land containing 16.7 acres for approximately $4.2 million. The sale resulted in cash proceeds equal to approximately $3.9 million and the recognition of a net gain of $1.4 million.

Financing Costs Related to Long-Term Debt

Costs associated with obtaining long-term debt are deferred and amortized over the term of the related debt. The Company incurred financing costs in 2005 related to the WFF Credit Agreement and other long-term debt agreements. The costs were deferred and were being amortized over three years. In conjunction with the termination of the WFF Credit Agreement, as described in Note 7, a write-off of the remaining financing costs and early termination penalties resulted in a charge of approximately $0.4 million in the first quarter of 2008.

 

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Forward Exchange Contracts

The Company records derivatives, namely foreign exchange contracts, on the balance sheet at fair value. The gains or losses on foreign currency forward contracts are recorded in the accompanying consolidated statements of operations. The Company does not use derivative financial instruments for speculative or trading purposes, nor does it hold or issue leveraged derivative financial instruments. The Company recognized a gain during the second quarter of 2008 of approximately $0.5 million related to a forward exchange contract in conjunction with the acquisition of Orderman. The Company recognized a gain during the first quarter of 2008 of approximately $0.3 million related to a foreign exchange contract in conjunction with the acquisition of Quest.

Lease Restructuring Charges – Brookside II Building, Alpharetta, Georgia

During the third quarter of 2008, Radiant amended a sublease agreement for certain facilities located in Alpharetta, Georgia in order to reduce future operating costs. In accordance with FASB ASC Topic 420, Exit or Disposal Cost Obligations (“ASC 420”), the Company recorded a lease restructuring charge based on the fair value of the remaining lease payments at the amendment date less the estimated sublease rentals that could reasonably be obtained from the property. The restructuring charges were not attributable to any of the Company’s reportable segments.

This amendment resulted in a restructuring charge of approximately $2.1 million in the third quarter of 2008, which consisted of $1.3 million for construction allowances, $0.4 million of lease restructuring reserves, and $0.4 million of sublease commissions associated with the amendment to the sublease. As of December 31, 2010, approximately $0.3 million related to the lease commitments remained in the restructuring reserve to be paid. The Company anticipates the remaining payments will be made by the first quarter of 2013 (lease expiration). The table below summarizes the activity in the restructuring reserve (in thousands):

 

     Short-Term     Long-Term     Total  

Balance, December 31, 2009

   $ 183      $ 233      $ 416   
                        

Payments charged against restructuring reserve

     (68     (94     (162
                        

Balance, December 31, 2010

   $ 115      $ 139      $ 254   
                        

9. ACCRUED LIABILITIES

The components of accrued liabilities at December 31, 2010 and 2009 are as follows (in thousands):

 

     2010     

2009

Accrued wages, benefits and related taxes

   $ 3,197       $  2,748

Accrued professional services

     2,079       2,669

Bonus and external/internal commissions payable

     13,550       9,900

Other accrued liabilities

     11,907       8,145
             
   $ 30,733       $23,462
             

 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

10. INCOME TAXES

The following summarizes the components of the income tax provision for the years ended December 31, 2010, 2009 and 2008 (in thousands):

 

     2010     2009    

2008

Current taxes:

      

Federal

   $ 8,696      $ 3,132      $     2,093

State

     1,242        790      707

Foreign

     1,123        798      1,990

Deferred taxes

     (1,831 )             2,100      1,265
                    

Income tax provision

   $   9,230      $     6,820         $     6,055
                    

Our domestic and foreign income (loss) from continuing operations before income taxes for the years ended December 31, 2010, 2009 and 2008 is as follows (in thousands):

 

     2010     2009    

2008

U.S.

   $ 33,934      $ 24,357      $   11,661

Foreign

     (2,881 )             (26,935   5,422
                    
   $ 31,053      $ (2,578 )      $   17,083
                    

The total tax provision is different from the amount that would have been recorded by applying the U.S. statutory federal income tax rate to income from continuing operations before taxes. Reconciliation of these differences for the years ended December 31, 2010, 2009 and 2008 is as follows:

 

     2010     2009           2008        

Statutory federal tax rate

     35.0 %             35.0     35.0

State income taxes, net of federal tax benefit

           2.7        (20.3     1.9   

Foreign taxes

     (2.0     (25.2     (4.3

Meals and entertainment

     0.8        (5.1     1.1   

Valuation allowance on deferred tax assets

     (0.3     (244.4     2.3   

Rate change

            2.2        0.1   

Increase in tax contingencies

     1.3        2.2        (0.1

Goodwill impairment

            (28.1       

Research and development tax credit

     (5.2     1.9          

Foreign expenses

            (6.1       

Manufacturing deduction

     (1.4     12.2          

Prior period items

            8.0          

Incentive stock option compensation

     (0.8     (0.9       

Other

     (0.4     4.0        (0.6
                        
           29.7 %               (264.6 %)      35.4
                        

 

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The components of the deferred income tax assets and (liabilities) as of December 31, 2010 and 2009 are as follows (in thousands):

 

     2010     2009  
Deferred income tax assets:     

Inventory reserve

   $ 2,098      $ 1,995   

Allowance for doubtful accounts

     1,447        1,520   

Depreciation

     827        555   

ASC 718 expense - non qualified options

     4,928        4,447   

Accrued expenses

     2,295        1,431   

Deferred rent

     899        732   

Net operating loss carryforward

     2,740        1,901   

State credit

     297        374   

Foreign tax credit

     657        577   

Quest goodwill and intangible asset impairment

     5,564        5,650   

Other

     3,423        2,244   
                
Gross deferred income tax assets      25,175        21,426   

Valuation allowance

     (8,498     (7,623
                
Total deferred income tax assets, net    $ 16,677      $ 13,803   
                
Deferred income tax liabilities:     

Goodwill and intangible assets

     (12,224     (11,055
                
Net deferred income tax asset    $ 4,453      $ 2,748   
                

Our deferred income tax assets and (liabilities) at December 31, 2010 and 2009, are included in the accompanying consolidated balance sheets as follows (in thousands):

 

     2010     2009  

Current deferred income tax assets

   $ 7,317      $ 5,690   

Deferred income tax assets, non-current

     1,676        1,323   

Deferred income tax liabilities, non-current

     (4,540     (4,265
                

Net deferred income tax assets

   $     4,453      $    2,748   
                

At December 31, 2010, the Company had state net operating loss carryforwards of approximately $6.9 million and foreign net operating loss carryforwards of approximately $9.7 million. At December 31, 2009, the Company had state net operating loss carryforwards of approximately $8.2 million and foreign net operating loss carryforwards of approximately $6.3 million. Certain tax loss carryforwards (if not utilized against taxable income) expire from 2013 to 2028. Certain other net operating losses carry forward indefinitely.

In addition, the Company has research and development, state, foreign, and alternative minimum tax credits available to offset future taxes payable. The amounts at December 31, 2010 totaled approximately $0.6 million, $0.3 million, $0.7 million and $0.5 million, respectively. The amounts at December 31, 2009 included research and development, state, foreign, and alternative minimum tax credits totaling approximately $1.0 million, $0.4 million, $0.6 million and $0.5 million, respectively. The research and development tax credits expire between 2029 and 2030. The state tax credits expire in 2011 and the foreign tax credits expire between 2012 and 2013. The alternative minimum tax credits carry forward indefinitely.

The Company uses the “with-and-without” or “incremental” approach for ordering tax benefits derived from the share-based payment awards. Using the with-and-without approach, actual income taxes payable for the period are compared to the amount of tax payable that would have been incurred absent the deduction for employee share-based payments in excess of the amount of compensation cost recognized for financial reporting. As a result of this approach, tax net operating loss carryforwards and other deferred tax assets not generated from share-based payments in excess of cost recognized for financial reporting are considered utilized before the current period’s share-based deduction.

 

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The Company has excess tax benefits related to current and prior year stock option exercises subsequent to the adoption of ASC 718, of approximately $29.3 million, of which approximately $4.2 million and $4.6 million have not been recorded as a deferred tax asset as of December 31, 2010 and 2009, respectively, as the amounts have not yet resulted in a reduction in current taxes payable. The benefit of these deductions will be recorded to additional paid-in-capital at the time the excess tax benefit results in a reduction of current taxes payable.

A valuation allowance is recorded when it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of the deferred tax assets depends on the ability of the Company to generate sufficient taxable income of the appropriate character in the future and in the appropriate taxing jurisdictions. As of December 31, 2010 and 2009, the Company’s valuation allowance, established for the tax benefit that may not be realized, totaled approximately $8.5 million and $7.6 million, respectively. At December 31, 2010, the valuation allowance related to state and foreign tax credit carryforwards of approximately $0.3 million and $0.7 million, respectively, the amortization and impairment of Australian intangibles and goodwill of approximately $7.4 million, and foreign net operating losses of approximately $0.1 million. At December 31, 2009, the valuation allowance related to state and foreign tax credit carryforwards of approximately $0.4 million and $0.6 million, respectively, and approximately $6.6 million of the amortization and impairment of Australian intangibles and goodwill.

U.S. income and foreign withholding taxes have not been provided for cumulative undistributed earnings of foreign subsidiaries and equity investees. The Company intends to reinvest these earnings for the foreseeable future. If these amounts were distributed to the U.S., in the form of dividends or otherwise, or if the shares of the relevant foreign subsidiaries were sold or otherwise transferred, we would be subject to additional U.S. income taxes (subject to an adjustment for foreign tax credits) and foreign withholding taxes. Determination of the amount of unrecognized deferred income tax liability related to these earnings or investments is not practicable.

The Company adopted the alternative transition method provided in FASB ASC Subtopic 718-740, Compensation—Stock Compensation—Income Taxes (“ASC 718-740”), for calculating the tax effects of stock-based compensation. The alternative transition method includes simplified methods to establish the beginning balance of the additional paid-in capital pool (“APIC pool”) related to the tax effects of employee stock-based compensation, and to determine the subsequent APIC pool and consolidated statement of cash flows of the tax effects of employee stock-based compensation awards that were outstanding upon adoption of ASC 718-740. Using this methodology, we had no beginning balance in the APIC pool.

Including the cumulative effect increase, at the end of 2010, the Company had approximately $2.6 million of total gross unrecognized tax benefits. The Company does not expect that the amount of unrecognized tax benefits will change significantly within the next 12 months. The total amount of unrecognized tax benefit that, if recognized, would affect the effective tax rate is approximately $1.7 million, $1.6 million and $1.4 million, including interest and penalties, for the periods ended December 31, 2010, 2009 and 2008, respectively.

The following reconciliation summarizes the total gross unrecognized tax benefits for the years ended December 31, 2010, 2009 and 2008 (in thousands):

 

     2010      2009     2008  

Beginning balance

   $ 2,344       $ 2,424      $ 2,291   

Gross change tax positions of current period

     299                198   

Lapse of statute of limitations

             (80     (65
                         

Ending balance

   $ 2,643       $ 2,344      $ 2,424   
                         

The Company and its subsidiaries are subject to U.S. federal income tax as well as income tax of multiple state and foreign jurisdictions. For U.S. federal and most state jurisdictions, tax years 1997-2000, and 2007 and after, are open for examination primarily due to net operating losses and other tax attribute carryforwards. Foreign tax years are open for examination as follows: Austria – 2007 and after; Australia – 2006 and after; China – 2008 and after; Luxembourg – 2008 and after; and the United Kingdom – 2009. The Company is not currently under examination by any income taxing jurisdiction.

The Company’s continuing practice is to recognize interest and/or penalties related to income tax matters in income tax expense. The Company has accrued approximately $0.6 million and $0.5 million in interest associated with uncertain tax positions for the periods ended December 31, 2010 and 2009, respectively.

 

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11. COMMITMENTS AND CONTINGENCIES

Leases

The Company leases office space, equipment and certain vehicles under noncancelable operating lease agreements expiring on various dates through 2017. Total rent expense under operating leases was approximately $5.4 million, $5.1 million and $5.4 million for the years ended December 31, 2010, 2009 and 2008, respectively. The Company leases various pieces of equipment under capital lease agreements that expire on various dates through December 2014. Aggregate future minimum lease payments under the capital leases, noncancelable operating leases in effect as of December 31, 2010, and noncancelable operating leases which commenced subsequent to December 31, 2010, are as follows (in thousands):

 

     Capital     

Operating

2011

   $ 454       $   4,997

2012

     151       4,987

2013

     22       2,812

2014

     5       2,596

2015

           2,421

Thereafter

           2,519
             

Total

   $ 632       $ 20,332
             

Less: Amount representing interest

     37      
           

Net present value of minimum lease payments

     595      

Less: Current portion of capital lease

     424      
           

Long-term portion of capital lease obligation

   $ 171      
           

The schedule above includes the future minimum lease payments related to facilities that are being subleased. The total minimum rentals to be received in the future under noncancelable subleases as of December 31, 2010 are approximately $1.5 million in 2011 and 2012, and $0.2 million in 2013.

Employment Agreements

The Company has certain contractual obligations related to individuals who are employees of the Company and/or its subsidiaries. A summary of these obligations is as follows:

 

   

All regular non-U.S. personnel are employed under written contracts as is customary in the countries where we have operations outside the U.S.

 

   

Four individuals in the U.S. have written employment agreements that expire at various dates through the end of 2015. Termination prior to the expiration of such agreements may (depending on the reason for termination) require the Company to incur severance expenses related to the termination.

Legal Matters

Radiant is and has been involved in litigation and claims arising in the normal course of business. As of December 31, 2010 and 2009, the Company had reserves for such legal matters of approximately $0.7 million and $1.3 million, respectively. The outcome of these matters cannot be predicted with certainty and some of these matters may be disposed of unfavorably to Radiant. However, based upon presently available information, the advice of legal counsel concerning such matters, and the aforementioned reserves, we do not believe that the outcome of any claims or pending litigation will have a material adverse effect on the Company’s financial position, results of operations or cash flows.

Purchase Commitments

The Company has entered into certain noncancelable purchase orders for manufacturing supplies to be used in its normal operations. The aggregate anticipated payments related to these purchase orders are approximately $18.4 million in 2011 and $1.6 million in 2012.

 

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12. SHAREHOLDERS’ EQUITY

Repurchased or Reacquired Company Stock

Over the course of the history of the Company, the Board of Directors has authorized a stock repurchase program. This program has been renewed several times by the Board of Directors, and the Company has repurchased and subsequently retired approximately 4.1 million shares of its common stock, for total consideration of approximately $35.0 million under the repurchase program. In 2007, the Board of Directors of the Company authorized a re-commencement of the Company’s stock repurchase program, authorizing the repurchase of up to 1.0 million shares at a price not to exceed $25.00 per share through November 2009. The Company did not repurchase any shares under its repurchase program during the years ended December 31, 2009 or 2008. The share repurchase program was not re-authorized in 2010.

Preferred Stock

In January 1997, the Company authorized 5,000,000 shares of preferred stock with no par value. The Company’s Board of Directors has the authority to issue these shares and to fix dividends, voting and conversion rights, redemption provisions, liquidation preferences and other rights and restrictions.

 

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13. EMPLOYEE BENEFITS

Stock-Based Compensation Plans

Employee Stock Purchase Plan

During 1998, the Company’s Board of Directors adopted, with shareholder approval, the 1998 Employee Stock Purchase Plan (the “ESPP”). Under the ESPP, the Company is authorized to issue up to 2,500,000 shares of Radiant’s common stock to its qualified employees, which may be purchased at the end of each quarter at 95% of the market price on the last day of the quarter.

In 2010, 2009 and 2008, the Company issued approximately 15,000 shares, 31,000 shares and 28,000 shares under the ESPP at an average price of $15.49, $7.36, and $6.16 per share, respectively. As of December 31, 2010, there were approximately 917,000 shares available for future issuance under the ESPP.

Directors Stock Option Plan

During 1997, the Company’s Board of Directors adopted, with shareholder approval, the Non-Management Directors’ Stock Option Plan (the “Directors’ Plan”) for non-management directors of the Company, under which the Company could grant options to purchase up to 150,000 shares of Radiant’s common stock to non-employee directors of the Company. Options were granted at an exercise price not less than fair market value as referenced to quoted market prices. Initial grants to new directors became exercisable over three years, while annual grants became exercisable six months after the grant date. Options granted under the Directors’ Plan expire ten years from the date of grant. During 2002, the Directors’ Plan was amended to increase the number of shares available for grant to 300,000 shares, as well as to increase the option grant to a non-employee director upon initial appointment to 25,000 shares from 15,000 shares and the annual grant to 10,000 shares from 5,000 shares. The Directors’ Plan expired in 2007. As of December 31, 2010, the Company has granted approximately 335,200 options under the Directors’ Plan, of which 42,500 have been exercised and 67,500 have been cancelled. This plan was replaced with the Amended and Restated 2005 Long-Term Incentive Plan, described below.

1995 Stock Option Plan

The Company’s 1995 Stock Option Plan (the “1995 Plan”), as amended, was approved by shareholders and authorized the issuance of up to 13,000,000 incentive and non-qualified stock options to key employees. Options were granted at an exercise price not less than fair market value as determined by the Board of Directors and became exercisable as determined by the Board of Directors, generally over a period of four to five years. Options granted under the 1995 Plan expire ten years from the date of grant. This plan expired in 2005 and was replaced with the Amended and Restated 2005 Long-Term Incentive Plan, described below.

Amended and Restated 2005 Long-Term Incentive Plan

Effective April 25, 2005, the Amended and Restated 2005 Long-Term Incentive Plan (“LTIP”) was adopted by the Company’s Board of Directors and subsequently approved by shareholders. The LTIP replaced both the 1995 Plan and the Directors’ Plan and became the only plan for providing stock-based incentive compensation to directors and employees of the Company, other than the ESPP, which remains in effect. Options previously granted under the 1995 Plan and the Directors’ Plan remain exercisable in accordance with the terms of the respective plans. The LTIP provides for the grant of incentive stock options, non-qualified stock options, stock appreciation rights, restricted stock, performance units and phantom stock. The LTIP initially authorized the issuance of up to 2,500,000 shares of the Company’s common stock and the maximum that may be granted in the form of stock options and stock appreciation rights to any one employee in any calendar year is 250,000. The LTIP was amended to increase the number of shares available for issuance to 4,500,000 shares and 5,900,000 shares during the years 2008 and 2010, respectively. No grants may be made under the LTIP subsequent to April 24, 2015. As of December 31, 2010, the Company has granted awards for the issuance of 4,555,021 shares under the LTIP, of which 905,953 have been exercised and 261,173 shares have been cancelled.

 

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Stock Options Outstanding and Exercisable

The following table sets forth the range of exercise prices, number of shares, weighted-average exercise price and remaining contractual lives by groups of similar price and grant date for stock options outstanding as of December 31, 2010 (in thousands, except weighted-average price and remaining contractual life):

 

     Options Outstanding      Weighted-    Options Exercisable

Range of Exercise Price

   Number of
Shares
     Weighted-
Average
Exercise
Price
     Average
Remaining
Contractual
Life (Years)
   Number of
Shares
    

Weighted-
Average
Exercise
Price

$   3.25 - $   4.66

     853       $ 3.80       4.27      492       $      4.18

$   5.23 - $ 10.41

     780         8.38       2.54      767       8.35

$ 10.80 - $ 13.33

     772         12.16       1.81      713       12.23

$ 13.61 - $ 14.38

     1,201         14.03       3.80      489       14.31

$ 15.00 - $ 20.19

     193         17.02       3.13      161       16.73
                                  

Total

     3,799       $ 10.34            2,622       $    10.25
                                  

Securities Authorized for Issuance Under Equity Compensation Plans

The following table provides information for all equity compensation plans as of the fiscal year ended December 31, 2010, under which the equity securities of the Company were authorized for issuance (in thousands, except weighted average price):

 

     Number of Securities
to  be Issued Upon
Exercise
of Outstanding

Share-Based Awards
     Weighted-Average
Exercise Price

of Outstanding 
Share-Based Awards
    

Number of Securities
Remaining Available
for Future Issuance
Under Equity

Compensation Plans

Equity Compensation Plans

Approved by Shareholders:

        

1995 Stock Option Plan

     1,205       $ 8.67      

1997 Non-Management Directors Stock Option Plan

     225       $ 9.37      

1998 Employee Stock Purchase Plan

           $       917

2005 Long-Term Incentive Plan

     2,378       $ 11.29       1,667

Not approved by shareholders:

           $      
                      

Total

     3,808       $ 10.34       2,584
                      

Employee Savings Plan

The Company has a 401(k) profit-sharing plan (the “401(k) Plan”) available to all employees of the Company who have attained age 21. The 401(k) Plan includes a salary deferral arrangement pursuant to which employees may contribute a minimum of 1% and a maximum of 90% of their salary on a pretax basis, up to $16,500 in 2010. If an employee is age 50 or older, they may be eligible for a catch-up contribution of up to $5,500 in 2010. The Company may make both matching and additional contributions at the discretion of the Company’s Board of Directors. The Company made contributions of approximately $0.7 million, $0.1 million and $1.6 million during 2010, 2009 and 2008, respectively. Effective January 1, 2009, the Company temporarily suspended its matching contributions to the 401(k) Plan in an effort to reduce operating costs. Effective May 21, 2010, the Company reinstated matching contributions to the 401(k) Plan.

 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

14. SEGMENT INFORMATION

We currently operate in three segments: (1) Hospitality-Americas, (2) Retail & Entertainment-Americas and (3) International. The Hospitality-Americas segment represents our North, Central and South American restaurants business, which includes quick service, fast casual and table service restaurant operators. Our Retail & Entertainment-Americas segment is comprised of our other North, Central and South American business lines which serve petroleum and convenience retailers, specialty retailers and entertainment venues, including movie theaters, stadiums and arenas. The International segment focuses on our foreign operations outside of the Company’s other two segments and primarily focuses on restaurant businesses and petroleum and convenience retail businesses. These segments became effective January 1, 2010 and replace the former reportable segments of Hospitality and Retail. All information reported for the fiscal years ended December 31, 2009 and 2008 has been reclassified to present data in accordance with the new segments.

The reportable segments were identified based on the manner in which management reviews operating results and makes decisions regarding the allocation of the Company’s resources. Each segment focuses on delivering site management systems, including point-of-sale, self-service kiosk, and back-office systems, designed specifically for each of the core vertical markets. The Company’s segments derive revenues from the sale of (i) products, including system software and hardware, and (ii) services, including client support, maintenance, training, custom software development, hosting, electronic payment processing and implementation services.

The accounting policies of the segments are substantially the same as those described in the summary of significant accounting policies. Management evaluates the financial performance of the segments based on direct operating income, which is profit or loss before the allocation of certain corporate costs.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

The following table presents revenues for the Company’s reportable segments as well as a reconciliation of segment direct operating income to the Company’s consolidated income (loss) before taxes for the years ended December 31, 2010, 2009 and 2008 (in thousands):

 

     2010     2009     2008  

Revenues:

      

Hospitality-Americas

   $ 207,169      $ 166,832      $ 176,827   

Retail & Entertainment-Americas

     90,859        80,001        91,599   

International

     43,441        37,654        29,641   

Corporate

     4,945        2,981        3,509   
                        

Total revenues

   $ 346,414      $ 287,468      $ 301,576   
                        

Direct operating income:

      

Hospitality-Americas

   $ 51,782      $ 37,416      $ 37,722   

Retail & Entertainment-Americas

     25,986        22,406        22,702   

International

     6,307        3,315        1,054   

Corporate

     969        405        1,040   
                        

Total segment direct operating income

     85,044        63,542        62,518   

Indirect corporate operating costs (a)

     (34,536     (25,301     (23,066

Indirect depreciation and amortization expense (b) 

     (12,932     (12,052     (10,859

Stock-based compensation expense (c)

     (5,344     (4,465     (4,646

Interest and other, net (d)

     (1,179     (24,302     (6,864
                        

Total income (loss) before taxes

   $ 31,053      $ (2,578   $ 17,083   
                        

 

 

 

(a) This category represents unallocated corporate expenses including central marketing, product development and general and administrative costs.

 

(b) Depreciation expense and amortization of intangible assets for each reportable segment is included in a separate schedule within this note.

 

(c) See Note 3 for additional discussion of stock-based compensation expense.

 

(d) Unless otherwise stated, the items in this category are not attributable to any of our reportable segments.

 

   

This amount for the year ended December 31, 2010 includes a $0.3 million reduction of the 2009 goodwill impairment charge related to Quest within our Retail & Entertainment-Americas segment (second quarter 2010). It also includes a charge of approximately $0.7 million related to the termination of the lease on a facility in Irvine, California within our Hospitality-Americas segment (fourth quarter 2010).

 

   

This amount for the year ended December 31, 2009 includes a non-cash impairment charge of approximately $20.9 million to write off a portion of the goodwill and intangible assets of Quest, which falls within our Retail & Entertainment-Americas segment. It also includes a write-off charge of approximately $0.5 million for certain third-party software licenses that were deemed unusable, a charge of $0.7 million related to severance costs and restructuring of the organization, and a net gain of $0.1 million on the sale of a building.

 

   

This amount for the year ended December 31, 2008 includes an impairment charge of approximately $1.0 million related to the write down of a capitalized software product within our Retail & Entertainment-Americas segment. It also includes a charge of approximately $0.4 million related to severance and restructuring of the organization, a charge of $0.4 million related to penalties and the write-off of debt costs associated with early termination of a credit agreement (see Note 7), and a $2.1 million restructuring charge related to amending a sublease agreement. These charges were partially offset by a $1.4 million gain on the sale of land near our corporate headquarters and gains of $0.8 million as a result of entering into forward exchange contracts in preparation for the acquisitions of Orderman and Quest.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

Segment assets consist primarily of accounts receivable, goodwill and intangible assets. The following table presents assets for the Company’s reportable segments as of December 31, 2010 and 2009 (in thousands):

 

     2010      2009       

Hospitality-Americas

   $ 95,341       $   98,349      

Retail & Entertainment-Americas

     75,225         72,082      

International

     57,168         59,242      

Corporate

     139,969         58,924      
                    

Total assets

   $ 367,703       $ 288,597      
                    

The following table presents depreciation and amortization expense for the Company’s reportable segments for the years ended December 31, 2010, 2009 and 2008 (in thousands):

 

     2010      2009     

2008

Hospitality-Americas

   $ 4,259       $ 4,143       $    3,303

Retail & Entertainment-Americas

     2,939         4,121       4,755

International

     4,445         3,028       1,579

Corporate

     6,061         4,704       4,176
                      

Total depreciation and amortization

   $ 17,704       $   15,996       $  13,813
                      

The Company distributes its technology and provides services both within the United States and internationally. Revenues and long-lived assets from any single foreign country did not comprise 10% or more of the Company’s consolidated revenues or long-lived assets for the years ended December 31, 2010, 2009 or 2008. Similarly, no single customer accounted for 10% or more of the Company’s consolidated revenues for the years ended December 31, 2010, 2009 or 2008. The geographic revenue information in the table below is based on the location of the customer for the years ended December 31, 2010, 2009 and 2008 (in thousands):

 

     2010      2009     

2008

United States

   $ 292,130       $ 240,871       $259,101

Foreign countries

     54,284         46,597       42,475
                      

Total revenues

   $ 346,414       $ 287,468       $301,576
                      

The long-lived asset information in the table below consists of property and equipment as of December 31, 2010 and 2009 (in thousands):

 

     2010      2009       

United States

   $ 20,317       $   20,855      

Foreign countries

     3,980         4,068      
                    

Total long-lived assets

   $   24,297       $   24,923      
                    

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

15. RELATED PARTY TRANSACTIONS

None

16. SIGNIFICANT EVENTS

Amended Financial Arrangement – Radiant Payment Services

In 2008, the Company expanded its business services with the launch of Radiant Payment Services (“RPS”), a business aimed at selling and servicing electronic payment processing. At that time, we entered into an agreement with Century Payments, Inc. (“Century”), which obtained and serviced new customers on behalf of RPS.

Effective April 1, 2010, the Company amended its agreement with Century. The amendment restructured the financial arrangement between RPS and Century, gave Century the ability to bundle Radiant products with electronic payment processing services, and required RPS to provide custom development of certain tools for Century’s use. Due to the transfer of roles, responsibilities and risks from RPS to Century under the new agreement, the Company concluded that it is appropriate to account for the revenues under this new agreement on a net basis. RPS received consideration for the amended agreement in the amount of approximately $11.2 million, comprised of a $2.2 million one-month promissory note, paid on July 28, 2010, and a $9.0 million 24-month promissory note, due on June 28, 2012, which is guaranteed and earns interest at 4.5% and is included in the caption “Other long-term assets” in the accompanying consolidated balance sheets.

Approximately $2.8 million of the consideration from Century to RPS relates to repayment of the unamortized balance of capitalized contract costs that RPS had previously paid to Century. The $2.8 million balance was being amortized by the Company over the expected life of the customer contracts but was removed from our balance sheet upon repayment by Century under the amended agreement. The Company deferred the remaining $8.4 million of consideration related to the products and services in the amended agreement and expects to recognize these revenues over the next three to four years as they are earned. Approximately $2.0 million of the deferred revenues were recognized during the year ended December 31, 2010.

As of December 31, 2010, RPS had approximately $6.4 million in deferred revenues associated with this agreement. Of this amount, $3.2 million is included in the consolidated balance sheets under the caption “Customer deposits and unearned revenues” in current liabilities, and $3.2 million is included in the caption “Other long-term liabilities” in the accompanying consolidated balance sheets.

Common Stock Issuance

On September 15, 2010, the Company completed a public offering of 3.5 million shares of its common stock at a price of $17.00 per share. We received net proceeds from the offering of approximately $56.4 million after deducting discounts and commissions paid to the underwriters and other expenses incurred related to the offering. We used a portion of the net proceeds from the offering to pay down the outstanding balance under the revolving portion of our credit facility. The remaining net proceeds will be used to fund working capital requirements and for general corporate purposes, including potential acquisitions.

 

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RADIANT SYSTEMS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)

 

17. SUPPLEMENTARY QUARTERLY FINANCIAL INFORMATION (Unaudited)

The following tables set forth certain unaudited financial data for each of the Company’s last eight calendar quarters. The information has been derived from unaudited consolidated financial statements that, in the opinion of management, reflect all adjustments (consisting only of normal recurring adjustments) necessary for a fair presentation of such quarterly information. The operating results for any quarter are not necessarily indicative of the results to be expected for any future period. Net income (loss) per share is computed independently for each of the quarters presented. As such, the summation of the quarterly amounts may not equal the total net income (loss) per share reported for the year. Quarterly financial information for the fiscal years ended December 31, 2010 and 2009 is as follows (in thousands, except per share data):

 

     Quarter ended  
     Mar 31,
2010
     June 30,
2010
     Sep 30,
2010
     Dec 31,
2010
 

Total revenues

   $ 79,547       $ 87,027       $ 89,249       $ 90,591   
                                   

Gross profit

   $ 35,328       $ 40,882       $ 41,260       $ 42,178   
                                   

Net income

   $ 2,597       $ 5,762       $ 7,502       $ 5,962   
                                   

Net income per share:

           

Basic

   $ 0.08       $ 0.17       $ 0.21       $ 0.15   

Diluted

   $ 0.07       $ 0.16       $ 0.20       $ 0.15   
     Quarter ended  
     Mar 31,
2009
     June 30,
2009
     Sep 30,
2009
     Dec 31,
2009 (1)
 

Total revenues

   $ 67,603       $ 71,132       $ 70,940       $ 77,793   
                                   

Gross profit

   $ 31,907       $ 34,463       $ 33,196       $ 35,953   
                                   

Net income (loss)

   $ 1,029       $ 3,179       $ 3,421       $ (17,027
                                   

Net income (loss) per share:

           

Basic

   $ 0.03       $ 0.10       $ 0.10       $ (0.51

Diluted

   $ 0.03       $ 0.09       $ 0.10       $ (0.51

 

(1)     The Company recognized a non-cash impairment charge of approximately $20.9 million related to the goodwill and certain intangible assets associated with our Quest acquisition in the fourth quarter of 2009.

 

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ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURES

Not applicable.

 

ITEM 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

The Company has established disclosure controls and procedures to ensure that material information relating to the Company, including its consolidated subsidiaries, is made known to the officers who certify its financial reports and to other members of senior management and the Company’s Board of Directors.

Based on their evaluation as of December 31, 2010, the principal executive officer and principal financial officer of the Company have concluded that the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934) are effective to ensure that the information required to be disclosed by the Company in the reports that it files or submits under the Securities Exchange Act of 1934, as amended (the “Act”) is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by the Company in the reports that it files or submits under the Act is accumulated and communicated to the Company’s management, including its principal executive and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.

Management’s Report on Internal Control over Financial Reporting

The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange Act Rule 13a-15(f). The Company’s management, including its principal executive officer and principal financial officer, conducted an evaluation of the effectiveness of its internal control over financial reporting based on the framework in “Internal Control—Integrated Framework” issued by the Committee of Sponsoring Organizations of the Treadway Commission. The scope of management’s assessment of the effectiveness of internal control over financial reporting includes all of our businesses. Based on its evaluation under the framework in “Internal Control—Integrated Framework,” the Company’s management concluded that the Company’s internal control over financial reporting was effective as of December 31, 2010.

The Company’s independent registered public accounting firm, Deloitte & Touche LLP, has issued its report on the effectiveness of the Company’s internal control over financial reporting.

During the year ended December 31, 2010, there were no changes in the Company’s internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

 

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Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of

Radiant Systems, Inc.

Alpharetta, Georgia

We have audited the internal control over financial reporting of Radiant Systems, Inc. and subsidiaries (the “Company”) as of December 31, 2010, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission. The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed by, or under the supervision of, the company’s principal executive and principal financial officers, or persons performing similar functions, and effected by the company’s board of directors, management, and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2010, based on the criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated financial statements and financial statement schedule as of and for the year ended December 31, 2010 of the Company and our report dated March 11, 2011 expressed an unqualified opinion on those financial statements and financial statement schedule.

 

/s/ DELOITTE & TOUCHE LLP
Atlanta, Georgia
March 11, 2011

 

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ITEM 9B. OTHER INFORMATION

Not applicable.

PART III

 

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information required by this item will be included in our proxy statement in connection with the solicitation of proxies for our 2011 annual meeting of shareholders (the “2011 Proxy Statement”) to be filed with the SEC and is incorporated herein by reference.

 

ITEM 11. EXECUTIVE COMPENSATION

Information required by this item will be included in our 2011 Proxy Statement and is incorporated herein by reference.

 

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

Information required by this item will be included in our 2011 Proxy Statement and is incorporated herein by reference. See also “Equity Compensation Plan Information” set forth in Item 5 of this annual report.

 

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information required by this item will be included in our 2011 Proxy Statement and is incorporated herein by reference.

 

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

Information required by this item will be included in our 2011 Proxy Statement and is incorporated herein by reference.

 

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PART IV

 

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULE

1. Financial Statements

The following consolidated financial statements, together with the applicable reports of the independent registered public accounting firm, have been filed as Item 8 in Part II of this Report:

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets at December 31, 2010 and 2009

Consolidated Statements of Operations for the years ended December 31, 2010, 2009 and 2008

Consolidated Statements of Shareholders’ Equity for the years ended December 31, 2010, 2009 and 2008

Consolidated Statements of Cash Flows for the years ended December 31, 2010, 2009 and 2008

Notes to Consolidated Financial Statements

2. Financial Statement Schedule

SCHEDULE II: VALUATION AND QUALIFYING ACCOUNTS

All other schedules for which provision is made in the applicable accounting regulations of the Securities and Exchange Commission are not required under the related instructions, are inapplicable, or the required information is included elsewhere in the financial statements.

SCHEDULE II

RADIANT SYSTEMS, INC. AND SUBSIDIARIES

VALUATION AND QUALIFYING ACCOUNTS

 

Allowance for doubtful accounts

for the year ended (in thousands)

   Balance at
Beginning
of Period
     Additions
Charged to
Operations
     Deductions     

Balance
at End
of Period

December 31, 2008

   $ 3,447       $ 1,615       $ 692       $  4,370

December 31, 2009

     4,370         446         984       3,832

December 31, 2010

     3,832         824         1,064       3,592

 

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3. Exhibits

The following exhibits are filed with or incorporated by reference into this report. The exhibits which are denominated by an asterisk (*) were previously filed as a part of, and are hereby incorporated by reference from (i) a Registration Statement on Form S-1, Registration No. 333-17723, as amended (“2/97 S-1”), (ii) a Registration Statement on Form S-1, Registration No. 333-30289 (“6/97 S-1”), (iii) a Registration Statement on Form S-8, Registration No. 333-41291 (“1997 S-8”), (iv) a Registration Statement on Form S-8, Registration No. 333-62157 (“1998 S-8”), (v) the Annual Report on Form 10-K for the year ended December 31, 1998 (“1998 10-K”), (vi) the Form 8-K filed February 17, 2004 (the “February 17, 2004 8-K”), (vii) Registration Statement on Form S-8, Registration No. 333-71892 (“2001 S-8”), (viii) the Form 8-K filed January 9, 2006 (the “January 9, 2006 8-K”), (ix) the Quarterly Report on Form 10-Q for the quarter ended June 30, 2006 (the “June 2006 10-Q”), (x) the Form 8-K filed December 17, 2007 (the “December 17, 2007 8-K”), (xi) the Form 8-K filed January 8, 2008 (the “January 8, 2008 8-K”), (xii) the Annual Report on Form 10-K for the year ended December 31, 2006 (“2006 10-K”), (xiii) the Quarterly Report on Form 10-Q for the quarter ended June 30, 2008 (the “June 2008 10-Q”), (xiv) the Form 8-K filed June 4, 2008 (the “June 4, 2008 8-K”), (xv) the Form 8-K filed July 9, 2008 (the “July 9, 2008 8-K”), (xvi) the Form 8-K filed August 5, 2008 (the “August 5, 2008 8-K”), (xvii) the Quarterly Report on Form 10-Q for the quarter ended June 30, 2009 (the “June 2009 10-Q”), (xviii) a Registration Statement on Form S-3, Registration No. 333-162309 (the “2009 S-3”), (xix) the Form 8-K filed March 31, 2010 (“March 31, 2010 8-K”), (xx) the Definitive Proxy Statement filed April 16, 2010 (the “April 2010 Proxy”), (xxi) the Quarterly Report on Form 10-Q for the quarter ended March 31, 2010 (the “March 2010 10-Q”), (xxii) the Quarterly Report on Form 10-Q for the quarter ended June 30, 2010 (the “June 2010 10-Q”), and (xxiii) the Quarterly Report on Form 10-Q for the quarter ended September 30, 2010 (the “September 2010 10-Q”).

 

Exhibit
Number

  

Description of Exhibit

*2.1    Share Purchase Agreement, dated December 11, 2007, by and among Radiant Systems, Inc., Quest Retail Technology Pty Ltd, and David Brown (December 17, 2007 8-K)
*2.1.1    First Amendment to Share Purchase Agreement, dated as of January 4, 2008, by and among Radiant Systems, Inc., RADS Australia Holdings Pty Ltd, Quest Retail Technology Pty Ltd, and David Brown (January 8, 2008 8-K)
*2.2    Stock Purchase Agreement dated as of July 3, 2008, by and among Radiant Systems GmbH, Orderman GmbH, Alois Eisl, Franz Blatnik, Gottfried Kaiser, and Ing. Katamay (July 9, 2008 8-K)
*3.1    Amended and Restated Articles of Incorporation (2/97 S-1)
*3.2    Articles of Amendment to the Amended and Restated Articles of Incorporation (2009 S-3)
*3.3    Amended and Restated Bylaws (2/97 S-1)
*4.1    Specimen Certificate of Common Stock (2/97 S-1)
*4.2    Credit Agreement, dated as of January 2, 2008, by and among Radiant Systems, Inc., the Lenders party thereto, and JP Morgan Chase Bank, N.A. (January 8, 2008 8-K)
*4.2.1    Amendment No. 1 dated as of June 30, 2008 to the Credit Agreement dated as of January 2, 2008, by and among Radiant Systems, Inc., the Lenders party thereto, and JPMorgan Chase Bank, N.A., as administrative agent (June 2008 10-Q)
*4.2.2    Amendment No. 2 dated as of July 31, 2008 to the Credit Agreement dated as of January 2, 2008, by and among Radiant Systems, Inc., the Lenders party thereto, and JPMorgan Chase Bank, N.A., as administrative agent (August 5, 2008 8-K)
*4.2.3    Amendment No. 3 dated as of February 17, 2009 to the Credit Agreement dated as of January 2, 2008, by and among Radiant Systems, Inc., the Lenders party thereto, and JPMorgan Chase Bank, N.A., as administrative agent (June 2009 10-Q)
*4.2.4    Amendment No. 4 dated as of June 30, 2010 to the Credit Agreement dated as of January 2, 2008, by and among Radiant Systems, Inc., the Lenders party thereto, and JPMorgan Chase Bank, N.A., as administrative agent (June 2010 10-Q)
*10.1    Form of License, Support and Equipment Purchase Agreement (2/97 S-1)
*10.2    Amended and Restated 1995 Stock Option Plan (2/97 S-1)
*10.2.1    Amendment No. 1 to Amended and Restated 1995 Stock Option Plan (1997 S-8)
*10.2.2    Amendment No. 2 to Amended and Restated 1995 Stock Option Plan (1998 S-8)
*10.2.3    Amendment No. 3 to Amended and Restated 1995 Stock Option Plan (2001 S-8)
*10.3    Lease Agreement dated October 7, 1997, by and between Weeks Realty, L.P. and the Registrant for lease of office space in Alpharetta, Georgia (Brookside Parkway) (1998 10-K)

 

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Exhibit
Number

  

Description of Exhibit

*10.3.1    First Amendment to Lease Agreement dated April 3, 1998, by and between Weeks Realty, L.P. and the Registrant for lease of office space in Alpharetta, Georgia (Brookside Parkway) (1998 10-K)
  10.3.2   

Fourth Amendment to Lease Agreement dated March 5, 2002 by and between Duke Realty Limited Partnership (f/k/a Duke-Weeks Realty Limited Partnership) and the Registrant for lease of office space in Alpharetta, Georgia (Brookside Parkway)

*10.4    Lease Agreement dated November 11, 1997 by and between Meadows Industrial, LLC and the Registrant for lease of office space in Alpharetta, Georgia (Shiloh Road) (1998 10-K)
  10.4.1   

Third Amendment to Lease Agreement dated September 22, 2009 by and between Castle Investment Company, Inc. (successor in interest to Meadows Industrial, LLC) and the Registrant for lease of office and warehouse space in Alpharetta, Georgia (Shiloh Road)

*10.5    Amended and Restated 2005 Long-Term Incentive Plan (effective March 25, 2010) (2008 10-K)
*10.6    Amendment to Amended and Restated 2005 Long-Term Incentive Plan (Appendix A to 2010 Proxy)
*10.7    Office Lease Agreement, dated September 16, 2005, by and between Radiant Systems, Inc. and Centreport Trinity, Ltd. (2006 10-K)
*10.8    Radiant Lease Agreement for 1727 Kirby Parkway, dated January 3, 2006, by and between Radiant Systems, Inc. and Jeff Goldstein Investment Partnership (2006 10-K)
*10.9    Non-Management Directors’ Stock Option Plan (6/97 S-1)
*10.10    Reseller and Services Agreement, dated January 31, 2004, between Radiant Systems, Inc. and Wave Enterprise Systems, Inc. (February 17, 2004 8-K)
*10.11    Right of First Refusal and Purchase Option Agreement, dated January 31, 2004, between Radiant Systems, Inc. and Wave Enterprise Systems, Inc. (February 17, 2004 8-K)
*10.12    Sublease and Facilities Agreement, dated January 31, 2004, between Radiant Systems, Inc. and Wave Enterprise Systems, Inc. (February 17, 2004 8-K)
*10.13    Named Executive Officer Compensation Arrangements (March 31, 2010 8-K) (Management compensation plan or arrangement)
*10.14    2010 Short-Term Incentive Plan of John H. Heyman (March 2010 10-Q) (Management compensation plan or arrangement)
*10.15    2010 Short Term Incentive Plan of Alon Goren (March 2010 10-Q) (Management compensation plan or arrangement)
*10.16    2010 Short Term Incentive Plan of Mark E. Haidet (March 2010 10-Q) (Management compensation plan or arrangement)
*10.17    2010 Short Term Incentive Plan of Andrew S. Heyman (March 2010 10-Q) (Management compensation plan or arrangement)
*10.18    2010 Short Term Incentive Plan of Carlyle Taylor (March 2010 10-Q) (Management compensation plan or arrangement)
*10.19    2010 Short Term Incentive Plan Policy (March 2010 10-Q) (Management compensation plan or arrangement)
*10.20    Senior Executive Change in Control Severance Plan (June 4, 2008 8-K)
  10.21    Director Compensation Arrangements (Management compensation plan or arrangement)
*10.22    Form of Notice of Grant of Stock Options and Option Agreement (September 2010 10-Q).
*10.23    Form of Grant Agreements – Restricted Stock Unit and Restricted Stock Award (September 2010 10-Q).
*10.24    Form of Grant Agreement – Non Qualified Options (September 2010 10-Q).
  21.1    Subsidiaries of the Registrant
  23.1    Consent of Deloitte & Touche LLP
  31.1    Certification of John H. Heyman, Chief Executive Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  31.2    Certification of Mark E. Haidet, Chief Financial Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  32    Certifications pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

 

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Table of Contents

SIGNATURES

In accordance with the requirements of Section 13 or Section 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, in the City of Alpharetta, State of Georgia on March 11, 2011.

 

RADIANT SYSTEMS, INC.

By:  

/s/ JOHN H. HEYMAN

 

John H. Heyman

Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed by the following persons on behalf of the Registrant in the capacities and on the dates indicated.

 

Signature

  

Title

  

Date

/s/ ALON GOREN

Alon Goren

  

Chairman of the Board and

Chief Technology Officer

   March 11, 2011

/s/ JOHN H. HEYMAN

John H. Heyman

  

Chief Executive Officer and Director

(principal executive officer)

   March 11, 2011

/s/ MARK E. HAIDET

Mark E. Haidet

  

Chief Financial Officer

(principal financial officer)

   March 11, 2011

/s/ ROBERT R. ELLIS

Robert R. Ellis

  

Vice President of Accounting and Finance

(principal accounting officer)

   March 11, 2011

/s/ MICHAEL Z. KAY

Michael Z. Kay

   Director    March 11, 2011

/s/ JAMES S. BALLOUN

James S. Balloun

   Director    March 11, 2011

/s/ J. ALEXANDER M. DOUGLAS, JR.

J. Alexander M. Douglas, Jr.

   Director    March 11, 2011

/s/ DONNA A. LEE

Donna A. Lee

   Director    March 11, 2011

/s/ WILLIAM A. CLEMENT, JR.

William A. Clement, Jr.

   Director    March 11, 2011

 

Philip J. Hickey, Jr.

   Director   

 

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