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8-K - FORM 8-K - SUNTRUST BANKS INCd8k.htm
SunTrust Banks, Inc.
Goldman Sachs US Financial Services Conference
December 7, 2010
James M. Wells III
Chairman & CEO
Exhibit 99.1


1
Important Cautionary Statement About Forward-Looking Statements
The following should be read in conjunction with the financial statements, notes and other information contained in the Company’s 2009 Annual Report on Form 10-K, Quarterly Reports on Form10-Q, and Current
Reports on Form 8-K.
This presentation includes non-GAAP financial measures to describe SunTrust’s performance. The reconciliations of those measures to GAAP measures are provided within or in the appendix of this presentation. In
this presentation, net interest income and net interest margin are presented on a fully taxable-equivalent (“FTE”) basis, and ratios are presented on an annualized basis. The FTE basis adjusts for the tax-favored
status
of
income
from
certain
loans
and
investments.
The
Company
believes
this
measure
to
be
the
preferred
industry
measurement
of
net
interest
income
and
provides
relevant
comparison
between
taxable
and
non-taxable amounts.
This presentation may contain forward-looking statements. Any statement that does not describe historical or current facts, is a forward-looking statement. These statements often include the words “believes,”
“expects,”
“anticipates,”
“estimates,”
“intends,”
“plans,”
“goals,”
“targets,”
“initiatives,”
“potentially,”
“probably,”
“projects,”
“outlook”
or
similar
expressions
or
future
conditional
verbs
such
as
“may,”
“will,”
“should,”
“would,”
and “could.”
Forward-looking statements are based upon the current beliefs and expectations of management and on information currently available to management. Our statements speak as of the date
hereof, and we do not assume any obligation to update these statements or to update the reasons why actual results could differ from those contained in such statements in light of new information or future events.
Forward-looking
statements
are
subject
to
significant
risks
and
uncertainties.
Investors
are
cautioned
against
placing
undue
reliance
on
such
statements.
Actual
results
may
differ
materially
from
those
set
forth
in
the forward-looking statements. Factors that could cause actual results to differ materially from those described in the forward-looking statements can be found in Item 1A of Part I of our 10-K and in other periodic
reports that we file with the SEC. Those factors include: our expense for regulatory assessment may increase as a result of the passage of the Dodd-Frank Reform Act; difficult market conditions have adversely
affected our industry; recent levels of market volatility are unprecedented; we are subject to capital adequacy guidelines and, if we fail to meet these guidelines, our financial condition would be adversely affected;
recently enacted legislation, or legislation enacted in the future, or any proposed federal programs subject us to increased regulation and may adversely affect us; we have not yet received permission to repay
TARP funds; emergency measures designed to stabilize the U.S. banking system are beginning to wind down; we are subject to credit risk; weakness in the economy and in the real estate market, including specific
weakness
within
our
geographic
footprint,
has
adversely
affected
us
and
may
continue
to
adversely
affect
us;
weakness
in
the
real
estate
market,
including
the
secondary
residential
mortgage
loan
markets,
has
adversely affected us and may continue to adversely affect us; as a financial services company, adverse changes in general business or economic conditions could have a material adverse effect on our financial
condition and results of operations; changes in market interest rates or capital markets could adversely affect our revenue and expense, the value of assets and obligations, and the availability and cost of capital or
liquidity; the fiscal and monetary policies of the federal government and its agencies could have a material adverse effect on our earnings; we may be required to repurchase mortgage loans or indemnify mortgage
loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations, and financial condition; we may continue
to suffer increased losses in our loan portfolio despite enhancement of our underwriting policies; depressed market values for our stock may require us to write down goodwill; clients could pursue alternatives to
bank deposits, causing us to lose a relatively inexpensive source of funding; consumers may decide not to use banks to complete their financial transactions, which could affect net income; we have businesses
other than banking which subject us to a variety of risks; hurricanes and other natural disasters may adversely affect loan portfolios and operations and increase the cost of doing business; negative public opinion
could damage our reputation and adversely impact business and revenues; we rely on other companies to provide key components of our business infrastructure; the soundness of other financial institutions could
adversely affect us; we rely on our systems, employees, and certain counterparties, and certain failures could materially adversely affect our operations; we depend on the accuracy and completeness of information
about clients and counterparties; we are subject to certain litigation, and our expenses related to this litigation may adversely affect our results; regulation by federal and state agencies could adversely affect the
business, revenue, and profit margins; competition in the financial services industry is intense and could result in losing business or reducing margins; future legislation could harm our competitive position;
maintaining
or
increasing
market
share
depends
on
market
acceptance
and
regulatory
approval
of
new
products
and
services;
we
may
not
pay
dividends
on
your
common
stock;
our
ability
to
receive
dividends
from
our
subsidiaries
accounts
for
most
of
our
revenue
and
could
affect
our
liquidity
and
ability
to
pay
dividends;
significant
legal
actions
could
subject
us
to
substantial
uninsured
liabilities;
recently
declining
values
of
real
estate,
increases
in
unemployment,
and
the
related
effects
on
local
economies
may
increase
our
credit
losses,
which
would
negatively
affect
our
financial
results;
deteriorating
credit
quality,
particularly
in
real
estate
loans, has adversely impacted us and may continue to adversely impact us; our allowance for loan losses may not be adequate to cover our eventual losses; we will realize future losses if the proceeds we receive
upon liquidation of nonperforming assets are less than the carrying value of such assets; disruptions in our ability to access global capital markets may negatively affect our capital resources and liquidity; in 2009
and 2010, credit rating agencies downgraded the credit ratings of SunTrust Bank and SunTrust Banks, Inc., and these downgrades and any subsequent downgrades could adversely impact the price and  liquidity of
our securities and could have an impact on our businesses and results of operations; we have in the past and may in the future pursue acquisitions, which could affect costs and from which we may not be able to
realize anticipated benefits; we depend on the expertise of key personnel, and if these individuals leave or change their roles without effective replacements, operations may suffer; we may not be able to hire or
retain additional qualified personnel and recruiting and compensation costs may increase as a result of turnover, both of which may increase costs and reduce profitability and may adversely impact our ability to
implement
our
business
strategy;
our
accounting
policies
and
processes
are
critical
to
how
we
report
our
financial
condition
and
results
of
operations,
and
require
management
to
make
estimates
about
matters
that
are
uncertain;
changes
in
our
accounting
policies
or
in
accounting
standards
could
materially
affect
how
we
report
our
financial
results
and
condition;
our
stock
price
can
be
volatile;
our
disclosure
controls
and
procedures may not prevent or detect all errors or acts of fraud; our financial instruments carried at fair value expose us to certain market risks; our revenues derived from our investment securities may be volatile
and subject to a variety of risks; and we may enter into transactions with off-balance sheet affiliates or our subsidiaries.


2
Diversify the balance
sheet
Optimize business mix
Improve expense
efficiency
Grow market share
Investment Thesis
Large Diversified Franchise
High market share in attractive
growth markets
Diversified business and product
mix
Growth Strategies
Stable Base Provides Solid Foundation for Future Growth
Diversified credit profile
Improved credit trends
Enhanced risk profile
Improved Results and Capital
Structure
Strengthened Credit and Risk
Profile
Improved core results
Funding mix improved
with large, stable deposit
base
Solid capital ratios


3
1.
Source: SNL Financial, as of 6/30/2010 based on MSAs
2.
As of 9/30/2010
3.
Source: SNL Financial---projected household income change, 2010-2015, MSA + counties not in any MSA, at 10/12/2010
4.
Source: SNL Financial---five-year population growth, 2010-2015, MSA + counties not in any MSA, at 10/12/2010
Attractive Geographic Profile In Higher Growth Markets
0.7%
1.1%
2.0%
2.2%
2.9%
3.3%
3.7%
3.9%
4.7%
5.6%
5.7%
6.1%
MTB
PNC
CMA
KEY
FITB
MI
COF
USB
RF
BBT
WFC
STI
U.S. Average Growth:
3.9%
Ranked top 3 in 21 of the top 25 SunTrust markets
Top 25 represents 85% of total MSA deposits
Top 25 average deposit market share is 14%
1,670 branches serving communities with attractive overall growth
prospects
Projected household income growth is above the U.S. average
Best Footprint in Banking
1
2
3
SunTrust
Footprint
Projected
Population
Growth
4


4
Diversified Business and Product Mix
Well Diversified Business and Product Mix
Total
Revenue,
Nine
Months
Ended
9/30/2010
43%
14%
11%
11%
10%
8%
3%
Retail Banking
Wealth and Investment Management
Corporate and Investment Banking
Mortgage
Diversified Commercial Banking
Corporate Other and Treasury
Commercial Real Estate


5
Diversified Business Mix
Retail  Banking
Scope       
of
Operations
Market
Focus
1.
As of 9/30/10
Footprint
1,670 branches
2,928 ATMs
Consumer lending
Small business
Retail clients in
SunTrust footprint
Business clients
with <$5MM in
revenue (<$10MM
in major markets)
Helping People Prosper
Primarily footprint
Full array of wealth
management
products and
professional
services to national,
individual and
institutional clients
AUA = $196B
Individuals and
families in need of
private wealth
management
Organizations in
need of
administrative and
investment
solutions
Wealth and
Investment
Management
National
Residential
mortgages
Mortgage servicing
portfolio of $177B
Prime-based
platform; ~98% of
3Q 2010
originations for sale
were agency
50% of production in
3Q 2010 was retail
originated
Mortgage
1
1
1
1


6
Diversified Business Mix
Commercial Real
Estate
Scope       
of
Operations
Market
Focus
Footprint
Full line of banking
and capital markets
services
Commercial real
estate developers
and investors
Class A,
institutional grade
properties
Helping Institutions Prosper
Primarily footprint
Full line of lending,
capital markets,
commercial card,
treasury and payment
solutions
Commercial: $5MM-
$100MM in revenue
Middle Market:               
$100MM-$750MM in
revenue
Not-for-Profit &
Government Entities
Asset Based
Lending and
Leasing
Diversified
Commercial Banking
Corporate and
Investment Banking
National with focus
on selected industry
sectors
Full line of traditional
banking and capital
markets services
Large Corporate:
>$750MM in
revenue
Capital markets
services for
Commercial,
Middle Market and
CRE clients


7
Diversified Portfolio
Loan
Portfolio
9/30/2010:
$115,055
Loan Portfolio is Well Diversified by Geography and Product Type
1. Includes Consumer Direct, Consumer Indirect, and Credit Card
1
($ in millions)
Note: Geographic distribution excludes $1.0 billion credit card portfolio, approximately $4.4 billion in student loans and $1.0 billion of indirect loans
25%
17%
13%
8%
8%
7%
3%
19%
Florida
Georgia
Virginia
North Carolina
Maryland
Tennessee
South Carolina
Outside of Footprint
28%
28%
14%
13%
13%
4%
Commercial
Residential Mortgage
Consumer
Home Equity Lines
Commercial Real Estate
Construction


8
Diversified Portfolio
Net Charge-Offs 3Q 2010: $690
Asset Quality Issues Remain Concentrated in Residential Real Estate Related Portfolios
1. Includes credit card portfolio which had net charge-offs of $18 million
Nonaccrual Loans 9/30/2010: $4,373
1
($ in millions)
9%
45%
5%
18%
6%
17%
Commercial
Residential Mortgage
Consumer
Home Equity Lines
Commercial Real Estate
Construction
7%
44%
1%
7%
11%
30%
Commercial
Residential Mortgage
Consumer
Home Equity Lines
Commercial Real Estate
Construction


9
$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
$7,000
$8,000
$9,000
$10,000
Construction
Prime 2nd
Home Equity
Loans
Lot Loans
Alt-A
High LTV
Broker Originated
12/31/2008
09/30/2010
Higher Risk Segment Loan Balances Reduced Nearly 40%
55%
Residential Mortgage
Home Equity Lines
Loan
Balances
34%
32%
38%
40%
15%
25%
Construction
($ in millions, period end balances)
Higher Risk Portfolio Segments Significantly Reduced


10
$539
$756
$690
$644
$521
$532
$588
$728
$2,300
$2,186
$1,897
$1,771
$1,553
$1,344
$1,404
$1,400
4Q 2008
1Q 2009
2Q 2009
3Q 2009
4Q 2009
1Q 2010
2Q 2010
3Q 2010
90 DPD Loans
30-89 DPD Loans
$2,839
$2,942
$2,587
$2,415
$2,074
$1,876
$1,992
Delinquencies
Delinquencies Have Continued to Trend Down Excluding Student Loans
$2,128
1.
Excludes Federally guaranteed GNMA repurchases
2.
Student
loan
portfolio
30+
DPD
increased
$327
million
in
3Q
2010
as
compared
to
1Q
2010;
approximately
91%
of
the
student
loan
portfolio
is
government
guaranteed
Delinquencies
($ in millions)
$74 Million 
Decrease in Total
Delinquencies
Excluding Student
Loans
1
2


11
$3,940
$4,641
$5,504
$5,444
$5,402
$5,185
$4,699
$4,373
$516
$606
$661
$651
$699
$858
$764
$696
4Q 2008
1Q 2009
2Q 2009
3Q 2009
4Q 2009
1Q 2010
2Q 2010
3Q 2010
NPL
OREO
Nonperforming Loans and Assets
Nonperforming Loans are Down 20% From Their 2Q 2009 Peak
$4,456
$5,246
$6,165
$6,095
$6,101
$6,043
$5,463
$5,069
1.
Includes OREO and other repossessed assets; Q1 2010 also includes $160 million of nonperforming loans held for sale
1
Nonperforming Assets
($ in millions)


12
Allowance for Loan and Lease Losses
Increased Reserve Levels
1.50%
2.00%
2.50%
3.00%
$2,000
$2,200
$2,400
$2,600
$2,800
$3,000
$3,200
$3,400
4Q 2008
1Q 2009
2Q 2009
3Q 2009
4Q 2009
1Q 2010
2Q 2010
3Q 2010
ALLL
Loan Coverage Ratio
Allowance
for
Loan
and
Lease
Losses
($ in millions)


13
Net Charge-Offs and Loan Coverage Ratios
The Loan Coverage Ratio Exceeds the Net Charge-Off Ratio
1.50%
2.00%
2.50%
3.00%
3.50%
4Q 2008
1Q 2009
2Q 2009
3Q 2009
4Q 2009
1Q 2010
2Q 2010
3Q 2010
NCO Ratio
Loan Coverage Ratio


14
$(500)
$(400)
$(300)
$(200)
$(100)
$-
$100
$200
3Q 2009
4Q 2009
1Q 2010
2Q 2010
3Q 2010
Improved Results
Profitable in 3Q 2010, Operating Trends Are Encouraging
Net Income/(Loss) Available to Common Shareholders
$(377)
$(316)
$(229)
$(56)
$84
($ in millions)


15
$167 Billion
September 30, 2010
Large, Stable Deposit Base Primary Source of Liquidity
1. Includes Fed Funds, Repos, and other short-term borrowings
Diversified Sources of Funding
$172 Billion
December 31, 2008
Core Deposits 61%
Other Deposits 5%
Short-Term Borrowings  5%
Long-Term Borrowings 16%
Capital 13%
Core Deposits 70%
Other Deposits 2%
Short-Term Borrowings  5%
Long-Term Borrowings 9%
Capital 14%
1
1


16
Increasing Tier 1 Common Ratio
Capital Ratios


17
Diversify the balance sheet
Optimize business mix
Improve expense efficiency
Grow market share
Investment Thesis
Growth Strategies
Stable Base Provides Solid Foundation for Future Growth


18
$100
$117
2006
3Q 2010
Client Deposits
Balance Sheet Diversity
High quality securities
portfolio increased due to
strong liquidity
and 4Q
2009 addition of $5 billion
U.S. Treasury securities
held for TARP repayment
($ in billions, period end balances)
Used Increased Liquidity to Increase Securities Portfolio and Reduce Higher Cost Funding and Long-Term Debt
Increase in client deposits
enabled a significant
reduction in brokered and
foreign deposits
Repayment of over $7
billion in FHLB advances
in 2009 and over $1
billion
in 2010
+17%
+20%
-88%
-21%
$24
$3
2006
3Q 2010
Brokered and Foreign Deposits
$25
$30
2006
3Q 2010
Securities Available for Sale
$19
$15
2006
3Q 2010
Long-Term Debt


19
Business Mix Optimization
Increased Diversification Expected From Planned Growth in Commercial and Consumer Loans
While Managing Real Estate Exposure
Targeted Areas For Growth
Commercial-Related Lending
•Asset-Based Lending
•Middle Market
•Commercial
•CIB
Consumer-Related Lending
•Credit Card
•Private Wealth Management
•Indirect Auto
(As of 9/30/2010, period end balances)
Note:  Consumer-Related includes Consumer Direct, Consumer Indirect, and Credit Card;  Residential Real Estate-Related includes  Residential Mortgages,
Home Equity Lines, Residential Construction Loans, and Construction Perm Loans; CRE-Related includes  Commercial Real Estate Loans and Commercial
Construction  Loans 
Commercial-
Related
28%
Consumer-
Related
14%
Residential
Real Estate-
Related
43%
CRE-Related
15%


20
Expense Efficiency Focus
1.
Includes approximately 1,500 positions transitioned to a third party provider contracted for certain check and related processing operations
2.
Appendix includes reconciliation of non-GAAP numbers and details of adjustments and cyclical expenses
Expense Savings Enabled Continued Investment in the Business While Keeping Core Expenses Flat
+35%
-17%
FLAT
33,599
28,001
2006
2009
FTE
Total Expenses
$4,609
$4,605
2006
2009
Expenses Excluding Adjustments
and
Cyclical Expenses
$4,867
$6,562
2006
2009
($ in millions)
1
2


21
Mission and Values
SunTrust’s Mission is Supported by a Core Set of Principles Which Underlie the Corporate Strategies
One Team
Client First
Focus on
Profitable Growth
We accomplish this by focusing on three principles:
We know that highly engaged teammates drive client loyalty and that leads to
primary relationship growth
Our mission is to help people and institutions prosper


Actions Taken Along the Path Are Leading to Market Share Growth
Market Share Growth: Path to Success
Investing in
training and
development
Conducting
teammate
surveys to better
understand
engagement
Continuing to
develop        
client-centric
experiences that
drive loyalty
Continuing to
develop
enterprise-wide
service excellence
program
Developing new
performance
management
program that
better aligns
with goals
Holistically
serving the
needs of
consumers and
business owners
Tailoring
activities toward
new primary
relationship
packages
Continuing to garner
client feedback to
inform strategies
and drive greater
loyalty: calling 1,000
clients daily
Creating specific
competitive
strategies by
market
Market Share
Growth
22


23
1
1
2
2
Market Share Growth
Efforts to Grow Market Share Are Yielding Results
Household Growth
0.5%
1.2%
4.1%
4.3%
2009 US HH
Growth
2009 STI
Footprint HH
Growth
2009 STI Net HH
Growth
2010 STI
Annualized Net
HH Growth
Since the “Live Solid. Bank Solid.”
brand campaign began, SunTrust
has improved performance against
the competition on deposit and
household growth
According to a Gallup poll, SunTrust
clients showed the highest level of
satisfaction with efforts to inform them
about overdraft changes
Competitive studies indicate the
service in SunTrust branches
and call centers is the highest in
the
industry
beating
large
and
regional banks in service scores
1.
Source: 2008 & 2009 Nielsen Claritas Demographic Update
2.
Retail Banking checking households


24
Diversify the balance
sheet
Optimize business mix
Improve expense
efficiency
Grow market share
Investment Thesis
Large Diversified Franchise
High market share in attractive
growth markets
Diversified business and product
mix
Growth Strategies
Stable Base Provides Solid Foundation for Future Growth
Diversified credit profile
Improved credit trends
Enhanced risk profile
Improved Results and Capital
Structure
Strengthened Credit and Risk
Profile
Improved core results
Funding mix improved
with large, stable deposit
base
Solid capital ratios


SunTrust Banks, Inc.
Goldman Sachs US Financial Services Conference
December 7, 2010
James M. Wells III
Chairman & CEO


26
Appendix


27
1
2
($ in millions)
Reconciliation of Non-GAAP Measures
1.
Adjusted expense is provided as the removal of certain items that are material and potentially non-recurring is useful to investors and management in comparing institutions and in
evaluating expense trends
2.
Expense excluding adjustments and cyclical items is provided as it removes expenses that are recurring in nature, but higher in a recessionary cycle and is useful to investors and
management in assessing the impact of the recession on non-interest expenses and earnings, and facilitates analysis of the effectiveness of management in controlling expense growth
$
%
$
%
2009
2008
2006
2009 vs 2008
2009 vs 2008
2009 vs 2006
2009 vs 2006
Employees
28,001
     
29,333
     
33,599
     
(1,332)
            
(5)%
(5,598)
            
(17)%
Total Expenses
6,562
$     
5,879
$     
4,867
$     
683
$              
12%
1,695
$           
35%
Adjustment Items:
Impairment
751
           
45
             
-
            
(Gain)/Loss on Debt Retirement
39
             
12
             
12
             
Coke Charitable Contribution
-
            
183
           
-
            
Visa Litigation
7
                
(34)
            
-
            
Merger Expense
-
            
13
             
-
            
FDIC Special Assessment
78
             
-
            
-
            
  Total Adjustments
875
           
220
           
12
             
Adjusted Expenses
5,687
$     
5,659
$     
4,855
$     
28
$                
1%
832
$              
17%
Cyclical Items:
Regulatory Assessments
224
           
55
             
23
             
Credit & Collection Services
259
           
156
           
102
           
Other Real Estate
244
           
105
           
-
            
Mortgage Reinsurance
115
           
180
           
-
            
Operating Losses
100
           
446
           
45
             
Pension Expense
141
           
24
             
78
             
  Total Cyclical Expenses
1,083
        
966
           
247
           
117
                
12%
836
                
339%
Expenses Excl Adjustments & Cyclical
4,605
$     
4,693
$     
4,609
$     
(88)
$               
(2)%
(4)
$                  
0%