Attached files

file filename
8-K - FORM 8-K - HANOVER INSURANCE GROUP, INC.d8k.htm
EX-99.1 - PRESS RELEASE - HANOVER INSURANCE GROUP, INC.dex991.htm

Exhibit 99.2

THE HANOVER INSURANCE GROUP

STATISTICAL SUPPLEMENT

TABLE OF CONTENTS

 

Financial Highlights

   1-3

Consolidated Financial Statements

  

Income Statements

   4-5

Balance Sheets

   6

Property and Casualty

  

Condensed Income Statements

   7

Property and Casualty Consolidated Balance Sheets

   8

GAAP Underwriting Results

   9-12

Investments

  

Net Investment Income

   13

Net Realized Investment Gains (Losses)

   14

Investment Portfolio

   15

Unrealized Losses

   16

Credit Quality of Fixed Maturities

   17

Top 25 Financial Holdings

   18

Top 25 Non-Financial Holdings

   19

Property and Casualty Statutory Ratios

   20-21

Historical Financial Highlights

   22-23

Other Information

   24

Corporate Information

  

Market and Dividend Information

  

Industry Ratings

  


THE HANOVER INSURANCE GROUP

FINANCIAL HIGHLIGHTS

 

     Quarter ended December 31     Year ended December 31  

(In millions)

   2009     2008     % Change     2009     2008     % Change  

SEGMENT INCOME

            

Property and Casualty

            

Personal Lines

   $ 20.3      $ 39.7      (48.9   $ 76.4      $ 123.5      (38.1

Commercial Lines

     52.5        55.6      (5.6     189.7        169.7      11.8   

Other

     (2.5     2.2      (213.6     4.0        9.0      (55.6
                                            

Total Property and Casualty

     70.3        97.5      (27.9     270.1        302.2      (10.6
                                            

Interest expense on corporate debt

     (7.9     (10.0   (21.0     (35.1     (39.9   (12.0
                                            

Total segment income

     62.4        87.5      (28.7     235.0        262.3      (10.4

Federal income tax expense on P&C segment income

     (23.4     (31.4   (25.5     (89.8     (100.3   (10.5

Federal income tax benefit on other segment income

     2.8        3.5      (20.0     12.3        14.0      (12.1
                                            

Total federal income tax expense on segment income

     (20.6     (27.9   (26.2     (77.5     (86.3   (10.2
                                            

Total segment income after taxes

   $ 41.8      $ 59.6      (29.9   $ 157.5      $ 176.0      (10.5
                                            

RECONCILIATION FROM SEGMENT INCOME TO NET INCOME

            

Total segment income after taxes

   $ 41.8      $ 59.6      (29.9   $ 157.5      $ 176.0      (10.5

Federal income tax settlement

     —          —        —          —          6.4      (100.0

Net realized investment gains (losses)

     11.1        (37.1   (129.9     1.4        (97.8   (101.4

Gain from retirement of corporate debt

     —          —        —          34.5        —        N/M   

Loss on derivative instruments items

     —          (0.1   (100.0     —          (0.1   (100.0

Federal income tax benefit (expense) on non-segment income

     3.0        0.4      650.0        (5.6     —        N/M   
                                            

Income from continuing operations

     55.9        22.8      145.2        187.8        84.5      122.2   

Discontinued operations (net of taxes):

            

Gain (loss) from discontinued FAFLIC business (Including loss on assets held-for-sale of $5.1 and $77.3 in 2008)

     0.8        8.1      (90.1     7.1        (84.8   (108.4

Loss from discontinued accident and health business

     (0.2     —        N/M        (2.6     —        N/M   

Income from operations of AMGRO (Including gain on disposal of $11.1 in 2008)

     —          —        —          —          10.1      (100.0

Gain on disposal of variable life and annuity business

     0.8        3.2      (75.0     4.9        11.3      (56.6

Other

     —          —        —          —          (0.5   (100.0
                                            

Net income

   $ 57.3      $ 34.1      68.0      $ 197.2      $ 20.6      857.3   
                                            

 

1


THE HANOVER INSURANCE GROUP

FINANCIAL HIGHLIGHTS

 

     Quarter ended December 31     Year ended December 31  
     2009     2008     % Change     2009     2008     % Change  

PER SHARE DATA (DILUTED) (1)

            

Total segment income

   $ 1.24      $ 1.70      (27.1   $ 4.60      $ 5.07      (9.3

Federal income tax expense on segment income

     (0.41     (0.54   (24.1     (1.52     (1.67   (9.0
                                            

Total segment income after taxes

     0.83        1.16      (28.4     3.08        3.40      (9.4

Federal income tax settlement

     —          —        —          —          0.12      (100.0

Net realized investment gains (losses)

     0.22        (0.73   (130.1     0.03        (1.89   (101.6

Gain from retirement of corporate debt

     —          —        —          0.68        —        N/M   

Federal income tax benefit (expense) on non-segment income

     0.06        0.01      500.0        (0.11     —        N/M   
                                            

Income from continuing operations

     1.11        0.44      152.3        3.68        1.63      125.8   

Discontinued operations (net of taxes):

            

Gain (loss) from discontinued FAFLIC business (Including loss on assets held for sale of $0.10 and $1.49 in 2008)

     0.01        0.16      (93.8     0.14        (1.64   (108.5

Loss from discontinued accident and health business

     —          —        —          (0.05     —        N/M   

Income from operations of AMGRO (Including gain on disposal of $0.21 in 2008)

     —          —        —          —          0.20      (100.0

Gain on disposal of variable life and annuity business

     0.02        0.06      (66.7     0.09        0.22      (59.1

Other

     —          —        —          —          (0.01   (100.0
                                            

Net income

   $ 1.14      $ 0.66      72.7      $ 3.86      $ 0.40      865.0   
                                            

 

2


THE HANOVER INSURANCE GROUP

FINANCIAL HIGHLIGHTS

 

(In millions, except per share data)

   December 31
2009
    December 31
2008
    % Change  

BALANCE SHEET

      

Shareholders’ equity

      

Property and Casualty Group

   $ 2,332.1      $ 1,995.5      16.9   

First Allmerica Financial Life Insurance Company (consolidated) (1)

     —          78.1      (100.0

THG Holding Company debt

     (287.1     (499.5   (42.5

THG Holding Company

     313.6        313.1      0.2   
                  

Total shareholders’ equity

   $ 2,358.6      $ 1,887.2      25.0   
                  

Property and Casualty Companies (2)

      

Total adjusted statutory capital

   $ 1,741.6      $ 1,600.7      8.8   

Premium to surplus ratio

     1.5:1        1.6:1      —     

Book value per share

      

Property and Casualty Group

   $ 49.16      $ 39.20      25.4   

First Allmerica Financial Life Insurance Company (consolidated)

     —          1.53      (100.0

THG Holding Company debt

     (6.05     (9.81   (38.3

THG Holding Company

     6.61        6.16      7.3   
                  

Total book value per share

   $ 49.72      $ 37.08      34.1   
                  

THG book value per share, excluding accumulated other comprehensive income/(loss)

   $ 49.11      $ 44.64      10.0   
                  

Shares outstanding (3)

     47.4        50.9     

Stock price

   $ 44.43      $ 42.97      3.4   

Price/book value per share

     0.9  x      1.2  x    (0.3 ) x 

Total Debt/equity

     18.4     28.1   (9.7 ) pts 

Total Debt/total capital

     15.5     22.0   (6.5 ) pts 

 

(1) FAFLIC was sold to Commonwealth Annuity and Life Insurance Company effective January 2, 2009. December 31, 2008 reflects a dividend to THG Holding Company of $136.3 million.
(2) Property and Casualty Companies include The Hanover Insurance Company, Citizens Insurance Company of America, and all other insurance subsidiaries.
(3) Shares outstanding do not include common stock equivalents.

 

3


THE HANOVER INSURANCE GROUP

CONSOLIDATED INCOME STATEMENTS

 

     Quarter ended December 31     Year ended December 31  

(In millions)

   2009     2008     % Change     2009     2008     % Change  

REVENUES

            

Premiums

   $ 647.0      $ 626.8      3.2      $ 2,546.4      $ 2,484.9      2.5   

Net investment income

     63.8        64.8      (1.5     252.1        258.7      (2.6

Net realized investment losses:

            

Total other-than-temporary impairment losses on securities

     (3.1     (46.4   (93.3     (42.2     (113.1   (62.7

Portion of loss transferred (from) to other comprehensive income

     (0.5     —        N/M        9.3        —        N/M   
                                            

Net other-than-temporary impairment losses on securities recognized in earnings

     (3.6     (46.4   (92.2     (32.9     (113.1   (70.9

Realized gains from sales and other

     14.7        9.3      58.1        34.3        15.3      124.2   
                                            

Total net realized investment gains (losses)

     11.1        (37.1   (129.9     1.4        (97.8   (101.4

Fees and other income

     8.4        8.9      (5.6     34.2        34.6      (1.2
                                            

Total revenues

     730.3        663.4      10.1        2,834.1        2,680.4      5.7   
                                            

LOSSES AND EXPENSES

            

Losses and loss adjustment expenses

     414.1        386.5      7.1        1,639.2        1,626.2      0.8   

Policy acquisition expenses

     146.6        140.1      4.6        581.3        556.2      4.5   

Gain from retirement of corporate debt

     —          —        —          (34.5     —        N/M   

Other operating expenses

     96.1        86.5      11.1        377.2        333.6      13.1   
                                            

Total losses and expenses

     656.8        613.1      7.1        2,563.2        2,516.0      1.9   
                                            

Income from continuing operations before federal income taxes

     73.5        50.3      46.1        270.9        164.4      64.8   

Federal income tax expense

     17.6        27.5      (36.0     83.1        79.9      4.0   
                                            

Income from continuing operations

     55.9        22.8      145.2        187.8        84.5      122.2   

Discontinued operations (net of taxes):

            

Gain (loss) from discontinued FAFLIC business (Including loss on assets held-for-sale of $5.1 and $77.3 in 2008)

     0.8        8.1      (90.1     7.1        (84.8   (108.4

Loss from discontinued accident and health business

     (0.2     —        N/M        (2.6     —        N/M   

Income from operations of AMGRO (Including gain on disposal of $11.1 in 2008)

     —          —        —          —          10.1      (100.0

Gain on disposal of variable life and annuity business

     0.8        3.2      (75.0     4.9        11.3      (56.6

Other

     —          —        —          —          (0.5   (100.0
                                            

Net income

   $ 57.3      $ 34.1      68.0      $ 197.2      $ 20.6      857.3   
                                            

 

4


THE HANOVER INSURANCE GROUP

CONSOLIDATED INCOME STATEMENTS

 

     Quarter ended December 31     Year ended December 31  
     2009    2008    % Change     2009     2008     % Change  

PER SHARE DATA (DILUTED)

              

Income from continuing operations

   $ 1.11    $ 0.44    152.3      $ 3.68      $ 1.63      125.8   

Discontinued operations (net of taxes):

              

Gain (loss) from discontinued FAFLIC business (Including loss on assets held for sale of $0.10 and $1.49 in 2008)

     0.01      0.16    (93.8     0.14        (1.64   (108.5

Loss from discontinued accident and health business

     —        —      —          (0.05     —        N/M   

Income from operations of AMGRO (Including gain on disposal of $0.21 in 2008)

     —        —      —          —          0.20      (100.0

Gain on disposal of variable life and annuity business

     0.02      0.06    (66.7     0.09        0.22      (59.1

Other

     —        —      —          —          (0.01   (100.0
                                          

Net income (1)

   $ 1.14    $ 0.66    72.7      $ 3.86      $ 0.40      865.0   
                                          

Weighted average shares outstanding

     50.2      51.4        51.1        51.7     
                                  

 

(1) Basic income per share was $1.16 and $0.67 for the quarters ended December 31, 2009 and 2008, respectively, and $3.90 and $0.40 for the years ended December 31, 2009 and 2008, respectively.

 

5


THE HANOVER INSURANCE GROUP

CONSOLIDATED BALANCE SHEETS

 

(In millions, except per share data)

   December 31
2009
    December 31
2008
    % Change  

ASSETS

      

Investments:

      

Fixed maturities, at fair value (amortized cost of $4,520.3 and $4,382.0)

   $ 4,615.6      $ 4,140.9      11.5   

Equity securities, at fair value (cost of $57.3 and $97.6)

     69.2        76.2      (9.2

Mortgage loans

     14.1        31.1      (54.7

Other long-term investments

     18.2        18.4      (1.1
                      

Total investments

     4,717.1        4,266.6      10.6   
                      

Cash and cash equivalents

     316.5        397.7      (20.4

Accrued investment income

     52.3        52.3      —     

Premiums, accounts and notes receivable, net

     590.8        578.5      2.1   

Reinsurance receivable on paid and unpaid losses, benefits and unearned premiums

     1,197.9        1,129.6      6.0   

Deferred policy acquisition costs

     286.3        264.8      8.1   

Deferred federal income taxes

     228.6        285.6      (20.0

Goodwill

     171.4        169.9      0.9   

Other assets

     351.2        315.7      11.2   

Assets of discontinued operations

     130.6        1,769.5      (92.6
                      

Total assets

   $ 8,042.7      $ 9,230.2      (12.9
                      

LIABILITIES AND SHAREHOLDERS' EQUITY

      

LIABILITIES

      

Policy liabilities and accruals:

      

Losses and loss adjustment expenses

   $ 3,153.9      $ 3,203.1      (1.5

Unearned premiums

     1,300.5        1,246.3      4.3   
                      

Total policy liabilities and accruals

     4,454.4        4,449.4      0.1   
                      

Expenses and taxes payable

     603.2        622.3      (3.1

Reinsurance premiums payable

     58.5        61.3      (4.6

Long-term debt

     433.9        531.4      (18.3

Liabilities of discontinued operations

     134.1        1,678.6      (92.0
                      

Total liabilities

     5,684.1        7,343.0      (22.6
                      

SHAREHOLDERS' EQUITY

      

Preferred stock, par value $.01 per share; authorized 20.0 million shares; issued none

     —          —        —     

Common stock, par value $.01 per share; authorized 300.0 million shares; issued 60.5 million shares

     0.6        0.6      —     

Additional paid-in capital

     1,808.5        1,803.8      0.3   

Accumulated other comprehensive income/(loss)

     28.8        (384.8   (107.5

Retained earnings

     1,141.1        949.8      20.1   

Treasury stock at cost (13.0 and 9.6 million shares)

     (620.4     (482.2   28.7   
                      

Total shareholders' equity

     2,358.6        1,887.2      25.0   
                      

Total liabilities and shareholders' equity

   $ 8,042.7      $ 9,230.2      (12.9
                      

 

6


PROPERTY & CASUALTY


THE HANOVER INSURANCE GROUP

PROPERTY AND CASUALTY

CONDENSED INCOME STATEMENTS

 

     Quarter ended December 31     Year ended December 31  

(In millions)

   2009    2008    % Change     2009     2008     % Change  

REVENUES

              

Net premiums written

   $ 626.9    $ 597.3    5.0      $ 2,608.7      $ 2,518.0      3.6   

Change in unearned premiums, net of prepaid reinsurance premiums

     20.1      29.5    (31.9     (62.3     (33.1   88.2   
                                          

Net premiums earned

     647.0      626.8    3.2        2,546.4        2,484.9      2.5   

Net investment income

     63.8      64.7    (1.4     251.7        258.0      (2.4

Other income

     9.5      9.9    (4.0     38.6        40.9      (5.6
                                          

Total segment revenue

     720.3      701.4    2.7        2,836.7        2,783.8      1.9   
                                          

LOSSES AND OPERATING EXPENSES

              

Losses and loss adjustment expenses

     414.1      386.5    7.1        1,639.2        1,626.2      0.8   

Policy acquisition expenses

     146.6      140.1    4.6        581.3        556.2      4.5   

Other operating expenses

     89.3      77.3    15.5        346.1        299.2      15.7   
                                          

Total losses and operating expenses

     650.0      603.9    7.6        2,566.6        2,481.6      3.4   
                                          

Segment income before federal income taxes

   $ 70.3    $ 97.5    (27.9   $ 270.1      $ 302.2      (10.6
                                          

 

7


THE HANOVER INSURANCE GROUP

PROPERTY AND CASUALTY GROUP (1)

SELECT BALANCE SHEET INFORMATION

 

(In millions)

   December 31
2009
   December 31
2008
   % Change  

ASSETS

        

Investments:

        

Fixed maturities, at fair value (amortized cost of $4,207.4 and $4,154.9)

   $ 4,325.7    $ 3,912.1    10.6   

Equity securities, at fair value (cost of $57.3 and $88.3)

     69.2      66.9    3.4   

Mortgage loans

     14.3      32.7    (56.3

Other long-term investments

     13.7      13.5    1.5   
                    

Total investments

     4,422.9      4,025.2    9.9   
                    

Cash and cash equivalents

     311.9      377.8    (17.4

Accrued investment income

     49.5      48.6    1.9   

Premiums, accounts, and notes receivable, net

     590.8      579.2    2.0   

Reinsurance receivable on paid and unpaid losses, benefits and unearned premiums

     1,197.9      1,129.6    6.0   

Deferred policy acquisition costs

     286.3      264.8    8.1   

Deferred federal income tax asset

     190.5      220.8    (13.7

Goodwill

     171.4      169.9    0.9   

Other assets

     362.7      309.3    17.3   

Assets of discontinued operations

     130.6      —      N/M   
                    

Total assets

   $ 7,714.5    $ 7,125.2    8.3   
                    

LIABILITIES

        

Policy liabilities and accruals:

        

Losses and loss adjustment expenses

   $ 3,153.9    $ 3,203.1    (1.5

Unearned premiums

     1,300.5      1,246.3    4.3   
                    

Total policy liabilities and accruals

     4,454.4      4,449.4    0.1   
                    

Expenses and taxes payable

     588.6      596.4    (1.3

Reinsurance premiums payable

     58.5      61.3    (4.6

Long-term debt

     146.8      22.6    549.6   

Liabilities of discontinued operations

     134.1      —      N/M   
                    

Total liabilities

   $ 5,382.4    $ 5,129.7    4.9   
                    

 

(1) Property and Casualty group includes The Hanover Insurance Company, Citizens Insurance Company of America, and AIX Holdings, Inc. and their subsidiaries, Verlan Fire Insurance Company, OPUS Investments, Inc. and other insurance and non-insurance subsidiaries.

 

8


THE HANOVER INSURANCE GROUP

PROPERTY AND CASUALTY

GAAP UNDERWRITING PROFIT (LOSS) RECONCILED TO SEGMENT INCOME

 

     Quarter ended December 31, 2009  
     Personal Lines     Commercial Lines              

(In millions)

   Auto     Home     Other    Total     Workers'
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
    Total
P&C
 

Net premiums written

   $ 227.3      $ 119.5      $ 9.7    $ 356.5      $ 21.4      $ 39.5      $ 77.3      $ 132.2      $ 270.4      $ —        $ 626.9   
                                                                                       

Net premiums earned

   $ 243.1      $ 114.5      $ 9.9    $ 367.5      $ 26.4      $ 47.3      $ 89.4      $ 116.4      $ 279.5      $ —        $ 647.0   

Losses excluding prior year loss reserve development and catastrophe losses

     165.9        57.0        3.4      226.3        18.3        26.0        45.4        46.7        136.4        —          362.7   

Prior year loss reserve (favorable) unfavorable development

     (0.4     (1.8     0.4      (1.8     (11.1     (2.4     (12.7     2.9        (23.3     (1.4     (26.5

Pre-tax catastrophe losses (income)

     0.1        5.9        0.2      6.2        —          —          1.0        (0.6     0.4        —          6.6   

Loss adjustment expenses (2)

     32.6        9.1        0.5      42.2        0.7        2.9        10.6        14.0        28.2        0.3        70.7   

Policy acquisition and other underwriting expenses

            104.8                117.6        —          222.4   

Policyholders’ dividends

            —                  0.6        —          0.6   
                                               

GAAP underwriting (loss) profit

            (10.2             19.6        1.1        10.5   

Net investment income

            28.2                32.4        3.2        63.8   

Other income

            3.6                4.4        1.5        9.5   

Other operating expenses

            (1.3             (3.9     (8.3     (13.5
                                               

Segment income (loss) before federal income taxes

          $ 20.3              $ 52.5      $ (2.5   $ 70.3   
                                               
     Quarter ended December 31, 2008  
     Personal Lines     Commercial Lines              
     Auto     Home     Other    Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
    Total
P&C
 

Net premiums written

   $ 238.9      $ 113.0      $ 9.4    $ 361.3      $ 28.8      $ 40.2      $ 82.8      $ 84.1      $ 235.9      $ 0.1      $ 597.3   
                                                                                       

Net premiums earned

   $ 248.3      $ 107.1      $ 9.7    $ 365.1      $ 33.6      $ 48.1      $ 92.9      $ 87.1      $ 261.7      $ —        $ 626.8   

Losses excluding prior year loss reserve development and catastrophe losses

     162.5        47.1        2.7      212.3        21.0        27.0        41.0        30.3        119.3        —          331.6   

Prior year loss reserve (favorable) unfavorable development

     (7.1     (4.7     0.7      (11.1     (5.3     1.5        (7.1     (3.0     (13.9     (1.2     (26.2

Pre-tax catastrophe losses (income)

     —          9.6        0.5      10.1        —          —          (5.8     9.8        4.0        —          14.1   

Loss adjustment expenses (2)

     29.9        10.2        0.4      40.5        3.4        3.1        11.0        7.4        24.9        0.4        65.8   

Policy acquisition and other underwriting expenses (income)

            108.0                104.5        (0.1     212.4   

Policyholders’ dividends

            —                  1.2        —          1.2   
                                               

GAAP underwriting income

            5.3                21.7        0.9        27.9   

Net investment income

            29.8                31.5        3.4        64.7   

Other income

            3.8                4.5        1.6        9.9   

Other operating expenses

            0.8                (2.1     (3.7     (5.0
                                               

Segment income before federal income taxes

          $ 39.7              $ 55.6      $ 2.2      $ 97.5   
                                               

 

(1) Other Commercial Lines includes inland marine, bonds, professional liability and program business.
(2) Loss adjustment expenses include unfavorable (favorable) development of $2.2 million and $0.4 million in Personal Lines, $(2.8) million and $(1.0) million in Commercial Lines, and $(0.6) million in Total P&C for the quarters ended December 31, 2009 and 2008, respectively.

 

9


THE HANOVER INSURANCE GROUP

PROPERTY AND CASUALTY

GAAP UNDERWRITING PROFIT (LOSS) RECONCILED TO SEGMENT INCOME

 

     Year ended December 31, 2009  
     Personal Lines     Commercial Lines              

(In millions)

   Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
    Total
P&C
 

Net premiums written

   $ 967.9      $ 464.3      $ 40.0      $ 1,472.2      $ 109.7      $ 187.3      $ 366.7      $ 472.6      $ 1,136.3      $ 0.2      $ 2,608.7   
                                                                                        

Net premiums earned

   $ 978.0      $ 444.1      $ 39.2      $ 1,461.3      $ 112.0      $ 186.9      $ 360.7      $ 425.2      $ 1,084.8      $ 0.3      $ 2,546.4   

Losses excluding prior year loss reserve development and catastrophe losses

     643.4        229.2        13.9        886.5        76.4        100.6        174.2        179.4        530.6        —          1,417.1   

Prior year loss reserve (favorable) unfavorable development

     (44.9     6.0        (1.2     (40.1     (28.2     (7.1     (28.8     (17.1     (81.2     (11.8     (133.1

Pre-tax catastrophe losses

     4.2        65.2        0.9        70.3        —          1.1        23.3        4.2        28.6        —          98.9   

Loss adjustment expenses (2)

     122.1        37.8        1.1        161.0        1.2        10.5        41.6        40.1        93.4        0.9        255.3   

Policy acquisition and other underwriting expenses (income)

           427.2                451.5        (0.5     878.2   

Policyholders’ dividends

           —                  1.0        —          1.0   
                                              

GAAP underwriting (loss) profit

           (43.6             60.9        11.7        29.0   

Net investment income

           109.6                125.6        16.5        251.7   

Other income

           14.4                18.4        5.8        38.6   

Other operating expenses

           (4.0             (15.2     (30.0     (49.2
                                              

Segment income before federal income taxes

         $ 76.4              $ 189.7      $ 4.0      $ 270.1   
                                              
     Year ended December 31, 2008  
     Personal Lines     Commercial Lines              
     Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
    Total
P&C
 

Net premiums written

   $ 1,011.3      $ 432.5      $ 40.2      $ 1,484.0      $ 127.2      $ 192.8      $ 368.5      $ 345.2      $ 1,033.7      $ 0.3      $ 2,518.0   
                                                                                        

Net premiums earned

   $ 1,003.9      $ 429.4      $ 39.2      $ 1,472.5      $ 125.1      $ 196.7      $ 364.3      $ 326.0      $ 1,012.1      $ 0.3      $ 2,484.9   

Losses excluding prior year loss reserve development and catastrophe losses

     649.6        203.5        12.8        865.9        81.1        105.2        174.4        121.0        481.7        —          1,347.6   

Prior year loss reserve favorable development

     (54.6     (5.7     (1.2     (61.5     (27.6     (9.3     (36.1     (18.0     (91.0     (1.9     (154.4

Pre-tax catastrophe losses

     3.5        79.0        2.9        85.4        —          0.6        59.0        24.7        84.3        —          169.7   

Loss adjustment expenses (2)

     125.2        36.3        1.7        163.2        13.7        15.9        40.7        26.8        97.1        1.4        261.7   

Policy acquisition and other underwriting expenses (income)

           427.2                398.6        (0.4     825.4   

Policyholders’ dividends

           —                  1.6        —          1.6   
                                              

GAAP underwriting (loss) profit

           (7.7             39.8        1.2        33.3   

Net investment income

           118.9                124.4        14.7        258.0   

Other income

           16.0                18.3        6.6        40.9   

Other operating expenses

           (3.7             (12.8     (13.5     (30.0
                                              

Segment income before federal income taxes

         $ 123.5              $ 169.7      $ 9.0      $ 302.2   
                                              

 

(1) Other Commercial Lines includes inland marine, bonds, professional liability and program business.
(2) Loss adjustment expenses include unfavorable (favorable) development of $0.7 million and $2.6 million in Personal Lines, $(22.9) million and $(7.2) million in Commercial Lines, and $(22.2) million and $(4.6) million in Total P&C for the years ended December 31, 2009 and 2008, respectively.

 

10


THE HANOVER INSURANCE GROUP

PROPERTY AND CASUALTY

GAAP UNDERWRITING RATIOS

 

     Quarter ended December 31, 2009  
     Personal Lines     Commercial Lines             
     Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
   Total
P&C
 

Losses, excluding catastrophe losses and development

   68.3   49.8   34.3   61.6   69.2   55.0   50.8   40.1   48.8   N/M    56.1

Catastrophe losses

   —        5.2   2.0   1.7   —        —        1.1   (0.5 )%    0.1   N/M    1.0

Loss development

   (0.1 )%    (1.6 )%    4.0   (0.5 )%    (42.0 )%    (5.1 )%    (14.2 )%    2.5   (8.3 )%    N/M    (4.1 )% 
                                                                 

Total losses

   68.2   53.4   40.3   62.8   27.2   49.9   37.7   42.1   40.6   N/M    53.0

Loss adjustment expenses (2)

   13.4   7.9   5.1   11.5   2.7   6.1   11.9   12.0   10.1   N/M    10.9

Policy acquisition and other underwriting expenses (3)

         27.6           41.8   N/M    33.7

Policyholders’ dividends

         —                0.2   N/M    0.1
                                     

Combined

         101.9           92.7   N/M    97.7
                                     

Policies in force (4)

   (2.0 )%    5.3   (4.4 )%    1.0   (0.3 )%    (2.4 )%    3.5   (2.0 )%    0.2   —      0.9

Retention (4), (5)

   74.5   82.2   N/M      78.4   65.0   76.3   74.5   79.0   73.5     
     Quarter ended December 31, 2008  
     Personal Lines     Commercial Lines             
     Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
   Total
P&C
 

Losses, excluding catastrophe losses and development

   65.5   44.0   27.8   58.1   62.5   56.1   44.1   34.8   45.6   N/M    52.9

Catastrophe losses

   —        9.0   5.2   2.8   —        —        (6.2 )%    11.3   1.5   N/M    2.2

Loss development

   (2.8 )%    (4.4 )%    7.2   (3.1 )%    (15.8 )%    3.2   (7.6 )%    (3.5 )%    (5.4 )%    N/M    (4.2 )% 
                                                                 

Total losses

   62.7   48.6   40.2   57.8   46.7   59.3   30.3   42.6   41.7   N/M    50.9

Loss adjustment expenses (2)

   12.0   9.5   4.1   11.1   10.1   6.4   11.8   8.5   9.5   N/M    10.5

Policy acquisition and other underwriting expenses (3)

         28.7           39.7   N/M    33.3

Policyholders’ dividends

         —                0.5   N/M    0.2
                                     

Combined

         97.6           91.4   N/M    94.9
                                     

Policies in force (4)

   (1.7 )%    (0.2 )%    (5.8 )%    (1.3 )%    0.3   4.0   0.1   2.1   1.4   —      (0.9 )% 

Retention (4), (5)

   73.6   80.8   N/M      77.3   88.8   80.8   84.0   76.2   83.4     

 

(1) Other Commercial Lines includes inland marine, bonds, professional liability and program business.
(2) Loss adjustment expenses include unfavorable (favorable) development of $2.2 million and $0.4 million in Personal Lines, $(2.8) million and $(1.0) million in Commercial Lines, and $(0.6) million in Total P&C for the quarters ended December 31, 2009 and 2008, respectively.
(3) Policy acquisition and other underwriting expenses are reduced by installment fee revenues for purposes of the ratio calculation.
(4) Policies in force and retention rates do not include recent acquisitions of Professionals Direct, Inc., Verlan Fire Insurance Company, and AIX, Inc.
(5) The retention rate for Personal Lines is a twelve month rolling average calculation based on policies in force; the retention rate for Commercial Lines is based on direct voluntary written premiums, based on processed policies in the current period versus the same period in the prior year.

 

11


THE HANOVER INSURANCE GROUP

PROPERTY AND CASUALTY

GAAP UNDERWRITING RATIOS

 

     Year ended December 31, 2009  
     Personal Lines     Commercial Lines             
     Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
   Total
P&C
 

Losses, excluding catastrophe losses and development

   65.8   51.5   35.5   60.7   68.2   53.8   48.3   42.2   49.0   N/M    55.7

Catastrophe losses

   0.4   14.7   2.3   4.8   —        0.6   6.5   1.0   2.6   N/M    3.9

Loss development

   (4.6 )%    1.4   (3.1 )%    (2.7 )%    (25.2 )%    (3.8 )%    (8.0 )%    (4.0 )%    (7.5 )%    N/M    (5.2 )% 
                                                                 

Total losses

   61.6   67.6   34.7   62.8   43.0   50.6   46.8   39.2   44.1   N/M    54.4

Loss adjustment expenses (2)

   12.5   8.5   2.8   11.0   1.1   5.6   11.5   9.4   8.6   N/M    10.0

Policy acquisition and other underwriting expenses (3)

         28.3           41.3   N/M    33.8

Policyholders’ dividends

         —                0.1   N/M    —     
                                     

Combined

         102.1           94.1   N/M    98.2
                                     

Policies in force (4)

   (2.0 )%    5.3   (4.4 )%    1.0   (0.3 )%    (2.4 )%    3.5   (2.0 )%    0.2   —      0.9

Retention (4), (5)

   74.5   82.2   N/M      78.4   71.9   77.5   78.4   78.6   77.3     
     Year ended December 31, 2008  
     Personal Lines     Commercial Lines             
     Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
   Total
P&C
 

Losses, excluding catastrophe losses and development

   64.7   47.4   32.7   58.8   64.8   53.5   47.9   37.1   47.6   N/M    54.2

Catastrophe losses

   0.3   18.4   7.4   5.8   —        0.3   16.2   7.6   8.3   N/M    6.8

Loss development

   (5.5 )%    (1.4 )%    (3.1 )%    (4.2 )%    (22.1 )%    (4.8 )%    (10.0 )%    (5.5 )%    (9.0 )%    N/M    (6.1 )% 
                                                                 

Total losses

   59.5   64.4   37.0   60.4   42.7   49.0   54.1   39.2   46.9   N/M    54.9

Loss adjustment expenses (2)

   12.5   8.5   4.3   11.1   11.0   8.1   11.2   8.2   9.6   N/M    10.5

Policy acquisition and other underwriting expenses (3)

         28.1           39.1   N/M    32.5

Policyholders’ dividends

         —                0.2   N/M    0.1
                                     

Combined

         99.6           95.8   N/M    98.0
                                     

Policies in force (4)

   (1.7 )%    (0.2 )%    (5.8 )%    (1.3 )%    0.3   4.0   0.1   2.1   1.4   —      (0.9 )% 

Retention (4), (5)

   73.6   80.8   N/M      77.3   81.1   80.3   82.5   75.2   81.4     

 

(1) Other Commercial Lines includes inland marine, bonds, professional liability and program business.
(2) Loss adjustment expenses include unfavorable (favorable) development of $0.7 million and $2.6 million in Personal Lines, $(22.9) million and $(7.2) million in Commercial Lines, and $(22.2) million and $(4.6) million in Total P&C for the years ended December 31, 2009 and 2008, respectively.
(3) Policy acquisition and other underwriting expenses are reduced by installment fee revenues for purposes of the ratio calculation.
(4) Policies in force and retention rates do not include recent acquisitions of Professionals Direct, Inc., Verlan Fire Insurance Company, and AIX, Inc.
(5) The retention rate for Personal Lines is a twelve month rolling average calculation based on policies in force; the retention rate for Commercial Lines is based on direct voluntary written premiums, based on processed policies in the current period versus the same period in the prior year.

 

12


INVESTMENTS


THE HANOVER INSURANCE GROUP

NET INVESTMENT INCOME

 

     Quarter ended December 31     Year ended December 31  

(In millions, except yields)

   2009     2008     2009     2008  
           Yield           Yield           Yield           Yield  

Fixed maturities (1)

   $ 62.9      5.43   $ 63.0      5.79   $ 249.3      5.53   $ 251.3      5.65

Equity securities

     1.9      —          1.8      —          5.2      —          4.7      —     

Mortgages (2)

     0.5      9.58     0.2      5.23     2.3      8.78     0.9      8.37

All other

     0.1      —          1.0      —          1.9      —          6.7      —     

Investment expenses

     (1.6   —          (1.2   —          (6.6   —          (4.9   —     
                                                        

Total (3)

   $ 63.8      5.23   $ 64.8      5.44   $ 252.1      5.19   $ 258.7      5.45
                                                        

 

(1) Includes purchase accounting adjustments of $(0.3) million and $(0.9) million for the quarters ended December 31, 2009 and 2008, respectively, and $(1.9) million and $(3.4) million for the years ended December 31, 2009 and 2008, respectively.
(2) There were no mortgage prepayment fees for the quarters ended December 31, 2009 and 2008. Excluding mortgage prepayment fees of $0.1 and $0.2 million for the years ended December 31, 2009 and 2008, mortgage yields were 8.45% and 7.01%, respectively.
(3) Excludes discontinued operations of $0.4 million and $16.4 million for the quarters ended December 31, 2009 and 2008, respectively, and $1.7 million and $66.2 million for the years ended December 31, 2009 and 2008, respectively.

 

13


THE HANOVER INSURANCE GROUP

COMPONENTS OF NET REALIZED INVESTMENT GAINS (LOSSES)

 

     Quarter ended December 31     Year ended December 31  

(In millions)

   2009     2008     2009     2008  

Total other-than-temporary impairment losses

   $ (3.1   $ (46.4   $ (42.2   $ (113.1

Portion of loss transferred (from) to other comprehensive income

     (0.5     —          9.3        —     
                                

Net other-than-temporary losses on securities recognized in earnings

     (3.6     (46.4     (32.9     (113.1

Realized gains from sales and other

     14.7        9.3        34.3        15.3   
                                

Net realized investment gains (losses) (1)

   $ 11.1      $ (37.1   $ 1.4      $ (97.8
                                

 

(1) Excludes discontinued operations of $8.6 million for the quarter ended December 31, 2008, and $(3.2) million and $(14.4) million for the years ended December 31, 2009 and 2008, respectively. There were no realized gains or losses for discontinued operations for the quarter ended December 31, 2009.

 

14


THE HANOVER INSURANCE GROUP

INVESTMENT PORTFOLIO

 

($ in millions)

   December 31, 2009  

Investment Type

   Weighted
Average
Quality
   Amortized
Cost
   Fair
Value
   Net
Unrealized
Gain (Loss)
    Change in
Net
Unrealized
Q4
    Change in
Net
Unrealized
YTD
 

Fixed Maturities:

               

Corporate:

               

NAIC 1

   A    $ 844.1    $ 876.4    $ 32.3      $ (1.9   $ 92.1   

NAIC 2

   BBB      1,038.9      1,087.4      48.5        4.8        121.2   

NAIC 3 and below

   B+      300.6      304.5      3.9        7.5        60.4   
                                         

Total corporate

   BBB+      2,183.6      2,268.3      84.7        10.4        273.7   

Asset backed:

               

Residential mortgage backed securities

   AA+      858.8      874.4      15.6        (0.7     16.9   

Commercial mortgage backed securities

   AA+      334.5      337.2      2.7        1.6        33.6   

Asset backed securities

   A      63.1      65.6      2.5        (0.3     9.8   

Municipals:

               

Taxable

   AA-      685.6      669.0      (16.6     (21.3     (2.0

Tax exempt

   A+      159.1      163.2      4.1        0.7        20.6   

U.S. government

   AAA      355.2      354.7      (0.5     (3.3     (5.1
                                         

Total fixed maturities

   A+      4,639.9      4,732.4      92.5        (12.9     347.5   

Equity securities:

               

Perpetual preferred securities

        18.7      24.7      6.0        2.1        19.4   

Common equity securities

        38.7      44.6      5.9        (2.4     13.9   
                                         

Total fixed maturities and equity securities (1)

        4,697.3      4,801.7      104.4        (13.2     380.8   

Cash and cash equivalents (2)

        316.7      316.7      —          —          —     

Mortgage loans and other long-term investments

        30.3      32.3      2.0        —          (0.1
                                         

Total

      $ 5,044.3    $ 5,150.7    $ 106.4      $ (13.2   $ 380.7   
                                         

 

(1) Includes discontinued accident and health business of $119.7 million in amortized cost and $116.9 million in fair value at December 31, 2009. Net unrealized losses associated with the discontinued accident and health business improved $0.6 million during the fourth quarter of 2009 and $11.1 million since year end 2008.
(2) Includes discontinued accident and health business of $0.2 million in amortized cost and in fair value at December 31, 2009.

 

15


THE HANOVER INSURANCE GROUP

AGING OF GROSS UNREALIZED LOSSES ON SECURITIES AVAILABLE FOR SALE

 

(In millions)

   December 31, 2009    December 31, 2008
     Gross
Unrealized
Losses and OTTI
   Fair
Value
   Gross
Unrealized
Losses
   Fair
Value

INVESTMENT GRADE FIXED MATURITIES:

           

12 months or less

   $ 23.1    $ 664.4    $ 150.2    $ 1,724.1

Greater than 12 months

     43.4      421.8      94.4      469.8
                           

Total investment grade fixed maturities

     66.5      1,086.2      244.6      2,193.9

BELOW INVESTMENT GRADE FIXED MATURITIES:

           

12 months or less

     10.8      92.8      64.2      152.5

Greater than 12 months (1)

     17.7      158.3      —        —  
                           

Total below investment grade fixed maturities

     28.5      251.1      64.2      152.5

PERPETUAL PREFERRED SECURITIES:

           

12 months or less

     —        —        —        —  

Greater than 12 months

     —        —        13.4      28.5
                           

Total perpetual preferred securities

     —        —        13.4      28.5

EQUITY SECURITIES:

           

12 months or less

     —        —        11.4      32.3

Greater than 12 months

     0.3      1.4      —        —  
                           

Total equity securities

     0.3      1.4      11.4      32.3
                           

Total (2)

   $ 95.3    $ 1,338.7    $ 333.6    $ 2,407.2
                           

 

(1) Gross Unrealized Losses and OTTI includes $14.8 million of OTTI at December 31, 2009.
(2) Includes discontinued accident and health business of $8.8 million and $15.7 million in gross unrealized losses with $55.0 million and $52.3 million in fair value at December 31, 2009 and 2008, respectively.

 

16


THE HANOVER INSURANCE GROUP

CREDIT QUALITY OF FIXED MATURITIES

 

(In millions)

        December 31, 2009     December 31, 2008  

NAIC Designation

  

Rating Agency

Equivalent Designation

   Amortized
Cost
   Fair
Value
   % of Total
Fair
Value
    Amortized
Cost
   Fair
Value
   % of Total
Fair
Value
 

1

   Aaa/Aa/A    $ 3,120.8    $ 3,168.0    66.9   $ 3,098.1    $ 2,997.8    70.9

2

   Baa      1,198.0      1,240.3    26.2     1,074.8      981.5    23.2

3

   Ba      138.2      130.5    2.8     151.5      133.2    3.2

4

   B      93.1      98.0    2.1     111.0      83.8    2.0

5

   Caa and lower      84.0      88.0    1.9     37.1      24.5    0.6

6

   In or near default      5.8      7.6    0.1     8.8      5.5    0.1
                                           

Total fixed maturities (1)

      $ 4,639.9    $ 4,732.4    100.0   $ 4,481.3    $ 4,226.3    100.0
                                           

 

(1) Includes discontinued accident and health business of $119.6 million and $99.3 million in amortized cost and $116.8 million and $85.4 million in fair value at December 31, 2009 and 2008, respectively.

 

17


THE HANOVER INSURANCE GROUP

TOP 25 FINANCIAL FIXED MATURITY HOLDINGS

 

(In millions, except percentage data)

   As of December 31, 2009

Issuer

   Amortized Cost    Fair Value    As a percent of
Invested Assets
    S&P Ratings

Wells Fargo

   $ 21.9    $ 22.2    0.43   AA-

Bank of America

     21.7      19.0    0.37   A-

PNC Bank

     19.8      19.8    0.39   A

GE Capital

     19.2      19.6    0.38   AA+

American Express

     18.3      18.9    0.37   BBB+

Capital One

     17.5      18.2    0.35   BBB

Manufacturers & Traders Bank

     15.1      13.2    0.26   A-

Morgan Stanley

     15.1      16.4    0.32   A

Fifth Third Bancorp

     15.0      13.4    0.26   BBB-

Bank of Scotland

     12.9      13.0    0.25   BBB

Genworth Global Funding

     12.9      13.1    0.25   BBB

Student Loan Market

     12.5      13.4    0.26   BBB-

Goldman Sachs

     12.0      12.1    0.23   A

Union Bank of California

     11.5      11.3    0.22   A

Aetna

     10.6      11.0    0.21   A-

FMR

     10.5      10.5    0.20   A+

Prudential Financial

     10.5      11.3    0.22   A

Branch Bank & Trust

     10.5      10.9    0.21   A

American General Finance

     10.3      8.6    0.17   BB+

Regions Bank

     10.1      8.2    0.16   BB

Simon Property Group

     10.1      10.2    0.20   A-

Bank of Oklahoma

     10.0      9.2    0.18   BBB+

Lincoln National

     9.5      8.3    0.16   BBB

Wellpoint

     9.2      9.7    0.19   A-

ABN Amro Bank Chicago

     9.0      7.2    0.14   A
                        

Top 25 Financial

     335.7      328.7    6.38  

Other Financial

     117.4      114.3    2.22  
                      

Total Financial

   $ 453.1    $ 443.0    8.60  
                      

 

18


THE HANOVER INSURANCE GROUP

TOP 25 NON-FINANCIAL FIXED MATURITY HOLDINGS

 

(In millions, except percentage data)

   As of December 31, 2009

Issuer

   Amortized Cost    Fair Value    As a percent of
Invested Assets
    S&P Ratings

Union Pacific

   $ 19.3    $ 20.0    0.39   BBB

Dominion Resources

     18.2      18.9    0.37   A-

Conoco Phillips

     17.9      19.1    0.37   A

AT&T

     17.8      18.9    0.37   A

Valero Energy

     17.6      17.8    0.35   BBB

Kroger

     17.4      18.3    0.35   BBB

CVS

     17.3      18.0    0.35   BBB+

Enterprise Products

     16.9      17.9    0.35   BBB-

Home Depot

     16.9      17.8    0.34   BBB+

Miller Brewing

     16.4      17.7    0.34   BBB+

Comcast

     15.8      17.4    0.34   BBB+

Merck & Co.

     15.7      17.0    0.33   AA-

Pacific Gas & Electric

     15.3      16.4    0.32   BBB+

Canadian National Railways

     15.0      16.1    0.31   A-

Shell

     15.0      15.7    0.30   AA

Vodafone

     15.0      15.9    0.31   A-

Atmos Energy

     14.9      16.1    0.31   BBB+

Safeway

     14.9      15.7    0.30   BBB

Plains All-America Pipeline

     14.6      15.2    0.30   BBB-

Pfizer

     14.5      15.9    0.31   AA

Duke Energy

     14.3      15.1    0.29   A-

Exelon

     14.1      14.3    0.28   BBB-

Deutsche Telecom

     13.9      14.8    0.29   BBB+

Lowe’s

     13.6      14.7    0.28   A+

Sempra Energy

     13.5      14.2    0.28   BBB+
                        

Top 25 Non-Financial

     395.8      418.9    8.13  

Other Non-Financial

     1,334.7      1,406.4    27.31  
                      

Total Non-Financial

   $ 1,730.5    $ 1,825.3    35.44  
                      

 

19


PROPERTY & CASUALTY

STATUTORY RATIOS


THE HANOVER INSURANCE GROUP

PROPERTY AND CASUALTY

STATUTORY UNDERWRITING RATIOS

 

     Quarter ended December 31, 2009  
     Personal Lines     Commercial Lines             
     Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
   Total
P&C
 

Losses, excluding catastrophe losses and development

   68.1   49.7   34.7   61.5   67.5   55.3   50.2   40.5   48.7   N/M    56.2

Catastrophe losses

   0.1   5.1   2.0   1.7   —        —        1.2   (0.5 )%    0.2   N/M    1.0

Loss development

   (0.2 )%    (1.6 )%    4.1   (0.5 )%    (41.4 )%    (5.1 )%    (14.0 )%    2.5   (8.3 )%    N/M    (4.0 )% 
                                                                 

Total losses

   68.0   53.2   40.8   62.7   26.1   50.2   37.4   42.5   40.6   N/M    53.2

Loss adjustment expenses (2)

   13.3   8.0   5.1   11.4   2.2   6.2   11.7   12.3   10.1   N/M    10.9

Policy acquisition and other underwriting expenses

         29.0           45.5   N/M    36.2

Policyholders’ dividends

         —                0.3   N/M    0.1
                                     

Combined

         103.1           96.5   N/M    100.4
                                     
     Quarter ended December 31, 2008  
     Personal Lines     Commercial Lines             
     Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
   Total
P&C
 

Losses, excluding catastrophe losses and development

   65.5   43.9   28.1   58.2   66.0   56.1   44.6   32.5   45.3   N/M    52.9

Catastrophe losses

   N/M      8.9   5.2   2.7   —        —        (6.2 )%    11.1   1.5   N/M    2.2

Loss development

   (2.9 )%    (4.4 )%    7.3   (3.0 )%    (16.7 )%    3.1   (7.7 )%    (3.4 )%    (5.4 )%    N/M    (4.2 )% 
                                                                 

Total losses

   62.6   48.4   40.6   57.9   49.3   59.2   30.7   40.2   41.4   N/M    50.9

Loss adjustment expenses (2)

   12.0   9.6   3.1   11.1   10.4   6.4   12.0   10.8   10.4   N/M    10.8

Policy acquisition and other underwriting expenses

         29.6           42.7   N/M    34.7

Policyholders’ dividends

         —                0.4   N/M    0.2
                                     

Combined

         98.6           94.9   N/M    96.6
                                     

 

(1) Other Commercial Lines includes inland marine, bonds, professional liability and program business.
(2) Loss adjustment expenses includes unfavorable (favorable) development of $2.2 million and $0.4 million in Personal Lines, $(2.8) million and $(1.0) million in Commercial Lines, and $(0.6) million in Total P&C for the quarters ended December 31, 2009 and 2008, respectively.

 

20


THE HANOVER INSURANCE GROUP

PROPERTY AND CASUALTY

STATUTORY UNDERWRITING RATIOS

 

     Year ended December 31, 2009  
     Personal Lines     Commercial Lines             
     Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
   Total
P&C
 

Losses, excluding catastrophe losses and development

   65.7   51.6   35.5   60.6   66.7   53.9   48.1   42.6   48.9   N/M    55.9

Catastrophe losses

   0.4   14.7   2.3   4.8   —        0.6   6.5   1.1   2.7   N/M    3.9

Loss development

   (4.6 )%    1.4   (3.1 )%    (2.7 )%    (24.7 )%    (3.8 )%    (7.9 )%    (4.0 )%    (7.5 )%    N/M    (5.2 )% 
                                                                 

Total losses

   61.5   67.7   34.7   62.7   42.0   50.7   46.7   39.7   44.1   N/M    54.6

Loss adjustment expenses (2)

   12.5   8.6   2.8   11.0   1.1   5.7   11.5   9.4   8.6   N/M    10.0

Policy acquisition and other underwriting expenses

         29.3           41.6   N/M    34.7

Policyholders’ dividends

         —                0.1   N/M    0.1
                                     

Combined

         103.0           94.4   N/M    99.4
                                     
     Year ended December 31, 2008  
     Personal Lines     Commercial Lines             
     Auto     Home     Other     Total     Workers’
Comp
    Auto     Multiple
Peril
    Other(1)     Total     Other
P&C
   Total
P&C
 

Losses, excluding catastrophe losses and development

   64.7   47.4   32.7   58.8   65.5   53.5   48.1   36.7   47.6   N/M    54.2

Catastrophe losses

   0.4   18.4   7.4   5.8   —        0.3   16.1   7.2   8.2   N/M    6.8

Loss development

   (5.4 )%    (1.3 )%    (3.1 )%    (4.2 )%    (22.3 )%    (4.7 )%    (9.9 )%    (5.5 )%    (9.0 )%    N/M    (6.2 )% 
                                                                 

Total losses

   59.7   64.5   37.0   60.4   43.2   49.1   54.3   38.4   46.8   N/M    54.8

Loss adjustment expenses (2)

   12.4   8.5   4.3   11.0   11.0   8.1   11.2   8.8   9.8   N/M    10.6

Policy acquisition and other underwriting expenses

         28.7           39.3   N/M    33.1

Policyholders’ dividends

         —                0.2   N/M    0.1
                                     

Combined

         100.1           96.1   N/M    98.6
                                     

 

(1) Other Commercial Lines includes inland marine, bonds, professional liability and program business.
(2) Loss adjustment expenses include unfavorable (favorable) development of $0.7 million and $2.6 million in Personal Lines, $(22.9) million and $(7.2) million in Commercial Lines, and $(22.2) million and $(4.6) million in Total P&C for the years ended December 31, 2009 and 2008, respectively.

 

21


Historical Highlights


THE HANOVER INSURANCE GROUP

HISTORICAL FINANCIAL HIGHLIGHTS

 

(In millions, except per share data)

  2009     Q4 09     Q3 09     Q2 09     Q1 09     2008     Q4 08     Q3 08     Q2 08     Q1 08  

SEGMENT INCOME (1)

                   

Property and Casualty

                   

Personal Lines

  $ 76.4      $ 20.3      $ 27.4      $ 25.6      $ 3.1      $ 123.5      $ 39.7      $ 18.1      $ 38.6      $ 27.1   

Commercial Lines

    189.7        52.5        38.7        50.9        47.6        169.7        55.6        (6.6     52.7        68.0   

Other Property and Casualty

    4.0        (2.5     7.5        (0.2     (0.8     9.0        2.2        2.3        2.9        1.3   
                                                                               

Total Property and Casualty

    270.1        70.3        73.6        76.3        49.9        302.2        97.5        13.8        94.2        96.4   

Interest expense on corporate debt

    (35.1     (7.9     (6.3     (10.5     (10.4     (39.9     (10.0     (10.0     (9.9     (10.0
                                                                               

Total segment income before federal income taxes

  $ 235.0      $ 62.4      $ 67.3      $ 65.8      $ 39.5      $ 262.3      $ 87.5      $ 3.8      $ 84.3      $ 86.4   
                                                                               

Federal income tax expense on segment income

    (77.5     (20.6     (22.0     (21.8     (13.1     (86.3     (27.9     (0.5     (28.8     (29.1
                                                                               

Total segment income after federal income taxes

  $ 157.5      $ 41.8      $ 45.3      $ 44.0      $ 26.4      $ 176.0      $ 59.6      $ 3.3      $ 55.5      $ 57.3   
                                                                               

Federal income tax settlement

    —          —          —          —          —          6.4        —          6.4        —          —     

Net realized investment gains (losses)

    1.4        11.1        —          (3.6     (6.1     (97.8     (37.1     (52.8     (7.6     (0.3

Gain from retirement of corporate debt

    34.5        —          0.2        34.3        —          —          —          —          —          —     

Other non-segment items

    —          —          —          0.1        (0.1     (0.1     (0.1     —          —          —     

Federal income tax (expense) benefit on non-segment income

    (5.6     3.0        3.1        (11.7     —          —          0.4        (0.4     —          —     
                                                                               

Income (loss) from continuing operations

    187.8        55.9        48.6        63.1        20.2        84.5        22.8        (43.5     47.9        57.0   

Discontinued operations (net of taxes):

                   

Gain (loss) from discontinued FAFLIC business

    7.1        0.8        0.4        0.9        5.0        (84.8     8.1        (21.7     (67.7     (3.5

(Loss) gain from discontinued accident and health business

    (2.6     (0.2     0.7        0.2        (3.3     —          —          —          —          —     

Gain from operations of AMGRO

    —          —          —          —          —          10.1        —          —          10.4        —     

Gain (loss) on disposal of discontinued variable life and annuity business

    4.9        0.8        —          0.2        3.9        11.3        3.2        2.7        (0.8     6.2   

Other

    —          —          —          —          —          (0.5     —          0.7        —          (1.2
                                                                               

NET INCOME (LOSS)

  $ 197.2      $ 57.3      $ 49.7      $ 64.4      $ 25.8      $ 20.6      $ 34.1      $ (61.8   $ (10.2   $ 58.5   
                                                                               

PER SHARE DATA (DILUTED)

                   

INCOME (LOSS) FROM CONTINUING OPERATIONS

  $ 3.68      $ 1.11      $ 0.95      $ 1.23      $ 0.39      $ 1.63      $ 0.44      $ (0.85   $ 0.92      $ 1.09   

INCOME (LOSS) FROM DISCONTINUED OPERATIONS

  $ 0.18      $ 0.03      $ 0.02      $ 0.02      $ 0.11      $ (1.23   $ 0.22      $ (0.36   $ (1.12   $ 0.03   

NET INCOME (LOSS)

  $ 3.86      $ 1.14      $ 0.97      $ 1.25      $ 0.50      $ 0.40      $ 0.66      $ (1.21   $ (0.20   $ 1.12   

WEIGHTED AVERAGE SHARES OUTSTANDING (DILUTED) (2)

    51.1        50.2        51.2        51.4        51.4        51.7        51.4        51.0        51.8        52.3   

BALANCE SHEET

                   

Total assets

    $ 8,042.7      $ 8,088.6      $ 7,747.7      $ 7,698.1        $ 9,230.2      $ 9,254.8      $ 9,463.8      $ 9,700.6   

Total shareholders’ equity

    $ 2,358.6      $ 2,407.1      $ 2,221.1      $ 1,967.6        $ 1,887.2      $ 2,040.1      $ 2,212.7      $ 2,320.7   

Book value per share

    $ 49.72      $ 48.06      $ 43.75      $ 38.62        $ 37.08      $ 40.09      $ 43.57      $ 45.23   

Book value per share, excluding accumulated other comprehensive income (loss)

    $ 49.11      $ 48.28      $ 47.15      $ 45.16        $ 44.64      $ 44.37      $ 45.55      $ 45.70   

 

(1) Represents income or loss of the Company’s operating segments: Personal Lines, Commercial Lines, Other Property and Casualty and interest expense on corporate debt. In accordance with generally accepted accounting principles, the separate financial information of each segment is presented consistent with the manner in which results are regularly evaluated by the chief operating decision maker in deciding how to allocate resources and in assessing performance.
(2) Weighted average shares outstanding for the quarter ended September 30, 2008 represents basic shares outstanding due to antidilution.

 

22


THE HANOVER INSURANCE GROUP

HISTORICAL FINANCIAL HIGHLIGHTS

 

(In millions, except per share data)

   2007     Q4 07     Q3 07     Q2 07     Q1 07  

SEGMENT INCOME (1)

          

Property and Casualty

          

Personal Lines

   $ 208.2      $ 57.8      $ 48.8      $ 55.0      $ 46.6   

Commercial Lines

     169.3        42.6        39.2        38.9        48.6   

Other Property and Casualty

     4.8        (2.4     0.3        2.5        4.4   
                                        

Total Property and Casualty

     382.3        98.0        88.3        96.4        99.6   

Interest expense on corporate debt

     (39.9     (10.0     (10.0     (9.9     (10.0
                                        

Total segment income before federal income taxes

   $ 342.4      $ 88.0      $ 78.3      $ 86.5      $ 89.6   
                                        

Federal income tax expense on segment income

     (113.7     (27.2     (26.6     (29.8     (30.1
                                        

Total segment income after federal income taxes

   $ 228.7      $ 60.8      $ 51.7      $ 56.7      $ 59.5   
                                        

Net realized investment (losses) gains

     (0.9     (0.6     (0.8     0.2        0.3   

Federal income tax benefit (expense) on non-segment income

     0.5        0.1        0.6        (0.1     (0.1
                                        

Income from continuing operations

     228.3        60.3        51.5        56.8        59.7   

Discontinued operations (net of taxes):

          

Income from discontinued FAFLIC business

     10.9        2.6        1.5        2.7        4.1   

Gain (loss) on disposal of discontinued variable life and annuity business

     13.1        12.9        0.1        0.3        (0.2

Other

     0.8        —          0.8        —          —     
                                        

NET INCOME

   $ 253.1      $ 75.8      $ 53.9      $ 59.8      $ 63.6   
                                        

PER SHARE DATA (DILUTED)

          

INCOME FROM CONTINUING OPERATIONS

   $ 4.36      $ 1.15      $ 0.98      $ 1.09      $ 1.15   

INCOME FROM DISCONTINUED OPERATIONS

   $ 0.47      $ 0.29      $ 0.05      $ 0.05      $ 0.07   

NET INCOME

   $ 4.83      $ 1.44      $ 1.03      $ 1.14      $ 1.22   

WEIGHTED AVERAGE SHARES OUTSTANDING (DILUTED)

     52.4        52.6        52.5        52.3        51.9   

BALANCE SHEET

          

Total assets

     $ 9,815.6      $ 9,845.2      $ 9,805.7      $ 9,776.2   

Total shareholders’ equity

     $ 2,299.0      $ 2,192.6      $ 2,099.4      $ 2,100.7   

Book value per share

     $ 44.37      $ 42.34      $ 40.55      $ 40.92   

Book value per share, excluding accumulated other comprehensive (loss) income

     $ 44.77      $ 43.62      $ 42.51      $ 41.33   

 

(1) Represents income or loss of the Company’s operating segments: Personal Lines, Commercial Lines, Other Property and Casualty and interest expense on corporate debt. In accordance with generally accepted accounting principles, the separate financial information of each segment is presented consistent with the manner in which results are regularly evaluated by the chief operating decision maker in deciding how to allocate resources and in assessing performance.

 

23


Other Information


CORPORATE OFFICES AND

PRINCIPAL SUBSIDIARIES

THE HANOVER INSURANCE GROUP, INC.

440 Lincoln Street

Worcester, MA 01653

The Hanover Insurance Company

440 Lincoln Street

Worcester, MA 01653

Citizens Insurance Company of America

645 West Grand River

Howell, MI 48843

MARKET AND DIVIDEND INFORMATION

The following information shows trading activity for the Company for the periods indicated:

 

Quarter Ended

   2009
     Price Range    Dividends
Per Share
     High    Low   

March 31

   $ 43.37    $ 28.49      —  

June 30

   $ 38.11    $ 29.19      —  

September 30

   $ 42.82    $ 37.23      —  

December 31

   $ 45.23    $ 40.67    $ 0.75

Quarter Ended

   2008
     Price Range    Dividends
Per Share
     High    Low   

March 31

   $ 47.17    $ 40.14      —  

June 30

   $ 46.83    $ 41.71      —  

September 30

   $ 51.00    $ 38.01      —  

December 31

   $ 45.00    $ 31.92    $ 0.45

INDUSTRY RATINGS AS OF FEBRUARY 3, 2010

 

Financial Strength Ratings

   A.M.
Best
   Standard
& Poor’s
   Moody’s    Fitch

Property and Casualty Insurance Companies:

           

The Hanover Insurance Company

   A    A-    A3    A-

Citizens Insurance Company of America

   A    A-    -    A-

Debt Ratings

   A.M.
Best
   Standard
& Poor’s
   Moody’s    Fitch

The Hanover Insurance Group, Inc.

           

Senior Debt

   bbb    BBB-    Baa3    BBB-

The Hanover Insurance Group, Inc.

           

Junior Subordinated Debentures

   bb+    BB-    Ba1    BB

TRANSFER AGENT

Computershare Limited

PO Box 43076

Providence, RI 02940-3076

1-800-317-4454

COMMON STOCK

Common stock of The Hanover Insurance Group is traded on the New York Stock Exchange under the symbol “THG”.

INQUIRIES

Oksana Lukasheva

Assistant Vice President

Investor Relations

(508) 855-2063

olukasheva@hanover.com

INVESTOR INFORMATION LINE

Dial 1-800-407-5222 to receive additional printed information, fax-on-demand services or other prerecorded messages.

Please visit our internet site at http:// www.Hanover.com

 

24