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8-K - CTWS FORM 8-K DECEMBER 18, 2009 - CONNECTICUT WATER SERVICE INC / CTform_8-k.htm
Connecticut Water Service, Inc
December 2009
 
 

 
Forward Looking Statements
Except for the historical statements and
discussions, some statements contained in this
report constitute “forward looking statements”
within the meaning of Section 27A of the Securities
Act of 1933 and Section 21E of the Securities
Exchange Act of 1934. These forward looking
statements are based on current expectations and
rely on a number of assumptions concerning future
events, and are subject to a number of
uncertainties and other factors, many of which are
outside our control, that could cause actual results
to differ materially from such statements.
 
 

 
 Two Principal Subsidiaries
  Connecticut Water Company
  New England Water
 Utility Services, Inc.
 NASDAQ GS:CTWS
Connecticut Water Service, Inc.
 
 

 
 Organized in 1956
 54 Towns
 Serving 300,000 people
 225 Employees
Connecticut Water Company
 
 

 
Customers by Class
Residential
90.4%
Commercial
6.4%
Fire Protection
1.9%
Public Authority
0.7%
Industrial
0.5%
 
 

 
 Service Area Profile
 Suburban/Rural
 Median household income
2007 -2008 $65,644
(US $51,233)
 >500 community water
   systems statewide
  100 municipal/public authority
  > 75% serve less than 500 people
 
 

 
 Connecticut DPUC
  5 Commissioners (1 vacancy)
 Jack W. Betkoski III
  Lead water commissioner
 Kevin DelGobbo
  DPUC Chairman
  Former state legislator
  Sponsor of WICA Bill
Connecticut DPUC
 
 

 
 6 month regulatory lag
 Single tariff pricing
 WICA
 Regulatory strategy - engage & educate
Connecticut DPUC
 
 

 
Water Touches Everything
We Care About…
 
 

 
Water Touches Everything
We Care About…
 
 

 
Our Strategy…
 
 

 
 Infrastructure Investment
 Acquisitions
 Utility Services
 
 

 
 Infrastructure
 Traditional Rate Cases
  $10.9 Million (22%) - 2006
  1st case in 15 years
  $15.5 million in 2007 CapEx
 Next Filing January 2010
 Focus -
  Conservation trends
  Infrastructure commitments
  O&M Drivers - pension, healthcare, chemicals
 
 

 
Capital Expenditures
 
 

 
WICA
(Water Infrastructure Conservation Adjustment)
 DSIC - type infrastructure
recovery mechanism
  5% annual cap
  7.5% maximum adjustment
 1st Surcharge 0.95% (7/09)
 2nd Surcharge (1/10)
 $13 - 15 million per year in pipeline replacement
 
 

 
 Acquire Water &
Waste Water Systems
 Connecticut
 Atlantic Coast States
 Fair Regulation
 60 Acquisitions in 20 years
 
 

 
 Madison, Connecticut - Legend Hills
  Solves quality issues for condominium community and
 two public schools
  Equivalent of 120 residential customers
  750 customers
  $1.5 million cash
  Closed January 2009
 
 

 
 Pending
  2 systems in Connecticut
  500 customers
  Less than $300,000
 
 

 
Utility Services
 80 client contracts
  O&M
  Leak Detection
  Compliance Reporting
 University of Connecticut
 
 

 
Linebacker®
Service Line Protection
Renewal Rate
>90%
Percent of residential
customers enrolled
2008
2007
2006
2005
2004
2009
 
 

 
 High Quality Water
 Responsive and Courteous Service
 Efficient & Effectively
Delivered
 Environmental Stewardship
 Customer Satisfaction!
 
 

 
 EPA Partnership Award - 10 Years
 Reminder calls on past due bills
 H2O Assistance Program
 Temporary Rate Reduction
 Personal Service
 Reverse 911 notification system
 World Class Customer Service -
>85% satisfaction 4 years in a row
Customer Service
 
 

 
 Corporate Responsibility Committee
 Watershed Forest Management Plan
 Water Supply Planning
  Forecast & Plan supply for next 50 years
 Adopting new technologies
  Hybrid vehicles, videoconferencing, energy
 efficient pumps
Stewardship
 
 

 
 Leadership is a privilege
 Trust based
 Team & service oriented
 Professionals
 “Satisfied Employees
 Satisfy Customers”
 Employee Satisfaction
  Executive Compensation Metric
Employee Strategy
 
 

 
Shareholder Strategy
 Strong Dividend Yield
 High Earnings Quality
 Strong Balance Sheet
 
 

 
Performance
 Financial Performance
   2008 Total Return ranked #2
 among publicly traded water utilities
 
 Dividends
  Dividend yield 4%
  Paid since 1956
  40 years of increasing dividends
  2.2% increase in dividend in 2009
 
 

 
 Performance
 High Earnings Quality
  90% of Revenues, 92% of Earnings
  from regulated business
 Strong Balance Sheet
  LTD 5.5% Embedded Cost
  47/53 % Debt-Equity ratio
  Access to Capital Doubled
  S & P Rating “A”
 
 

 
Dividend Growth
 
 

 
Segment Earnings
2006 - 2009
EPS
$1.06
$1.12
$1.07
 
 

 
Performance