Attached files

file filename
8-K - FORM 8-K - Discover Financial Servicesd8k.htm
1
Bank of America Merrill Lynch
Banking and Financial Services Conference
David Nelms
Chairman &
Chief Executive Officer
November 10, 2009
Exhibit 99.1


2
Notice
The following slides are part of a presentation by Discover Financial Services (the "Company") and are intended to be
viewed as part of that presentation. No representation is made that the information in these slides is complete.
The information provided herein may include certain non-GAAP financial measures. The reconciliations of such
measures to the comparable GAAP figures are included in the Company’s Current Report on Form 8-K dated
September 17, 2009, Quarterly Report on Form 10-Q for the quarter ended August 31, 2009 and Annual Report on
Form 10-K for the year ended November 30, 2008, which are on file with the SEC and available on the Company’s
website at www.discoverfinancial.com.  Certain reconciliations are also included at the end of this presentation.
The presentation contains forward-looking statements. You are cautioned not to place undue reliance on forward-
looking statements, which speak only as of the date on which they are made, which reflect management’s estimates,
projections, expectations or beliefs at that time and which are subject to risks and uncertainties that may cause actual
results to differ materially. For a discussion of certain risks and uncertainties that may affect the future results of the
Company, please see "Special Note Regarding Forward-Looking Statements," "Risk Factors," "Business –
Competition," "Business –
Supervision and Regulation" and "Management’s Discussion and Analysis of Financial
Condition and Results of Operations" in the Company’s Annual Report on Form 10-K for the year ended November 30,
2008, and “Risk Factors”
and “Management’s Discussion and Analysis of Financial Condition and Results of
Operations”
in the Company’s Quarterly Reports on Form 10-Q for the quarters ended February 28, 2009, May 31,
2009 and August 31, 2009, which are on file with the SEC.
Certain historical financial information about the Company that we have included in this presentation has been derived
from Morgan Stanley’s consolidated financial statements and does not necessarily reflect what our financial condition,
results of operations or cash flows would have been had we operated as a separate, stand-alone company during the
periods presented.
We own or have rights to use the trademarks, trade names and service marks that we use in conjunction with the
operation
of
our
business,
including,
but
not
limited
to:
Discover
®
,
PULSE
®
,
Cashback
Bonus
®
,
Discover
®
Network
and
Diners Club International
®
.  All other trademarks, trade names and service marks included in this presentation are the
property of their respective owners.
2


3
Company Overview
Note(s):
Balances as of August 31, 2009; volume based on the trailing four quarters ending 3Q09; refer to appendix for reconciliation of GAAP to managed data
U.S. Card Issuing
Leading cash rewards program
Loyal, prime customer base
$48Bn in managed receivables
Direct Banking
$10Bn direct consumer deposits
$3Bn personal and student loans
$110Bn volume
4,500+ issuers
$97Bn volume
30+ issuers
$26Bn volume
49 franchises
185 countries/territories
PIN Debit/ATM Network
International Signature Network
North American Signature Network


4
Financial Strength
Profitable year-to-date, even
excluding settlement proceeds
Managed revenue:
$9Bn
Total managed assets:
$68Bn
Market
capitalization:
$7.5Bn
Total volume:
$234Bn
Total transactions:
4.3Bn
Annual rewards payout:
>$700MM
$1.57
$1.28
$1.79
YTD 3Q07
YTD 3Q08
YTD 3Q09
YTD Earnings Per Share
(1)
Key Statistics
(2)
Note(s)
1.
Diluted EPS from continuing operations
2.
As of August 31, 2009; managed revenue, total volume and total transactions based on the trailing four quarters ending 3Q09; refer to appendix for reconciliation of
GAAP to managed data


5
5
Manage conservatively in a challenging environment
Superior credit performance vs. competitors
Conservative loan growth
Increase net interest margin and revenues
Reduce expenses
Focus on capital/liquidity/funding
Performance Priorities –
Current


6
6
0%
50%
100%
150%
200%
Unemployment and Underemployment Rates
Current Environment
Source
Bureau of Labor Statistics; recessions shaded
Source
The Conference Board
Consumer Confidence
0%
3%
6%
9%
12%
15%
18%
Unemployment
Unemployed plus Underemployed (Persons Working Part-Time due to Economic Reasons)


7
Managed Net Charge-off Rate –
3Q09
(1)
Loss Guidance
7
Credit Quality Leader
8.6%
8.9%
9.6%
10.2%
10.3%
13.9%
DFS
AXP
COF
C
JPM
BAC
(2)
Continue to expect 4Q09 managed
net charge-off rate to be in range of
8.5-9% versus 8.4% in 3Q09
Will continue to maintain reserves
reflecting credit conditions
Total Managed Portfolio
U.S. Credit Card Portfolio
Source:
Company Earnings Releases
Note(s)
1.
Refer to appendix for reconciliation of GAAP to managed data
2.
Branded NA Cards


8
Conservative Loan Growth
3Q09 Update
Total managed loans were
unchanged from 2Q09
Strong growth in student loans
Credit card loans were down 2%
from 2Q09
Significant reductions in
balance transfers
(1%)
(2%)
(10%)
(11%)
(11%)
(19%)
C
DFS
BAC
COF
JPM
AXP
U.S.
Credit
Card
Receivables
(1)
3Q YOY % Change
Note(s)
1.
Based on 3Q09 quarterly reports; refer to appendix for reconciliation of GAAP to managed data
2.
Branded NA Cards
3.
U.S. Card
4.
Card Services
(2)
(3)
(3)
(3)
(4)
(3)


9
Managed Net Interest Margin
(1)
9
Margin Expansion
7.75%
8.54%
9.42%
2007
2008
YTD 3Q09
3Q09 Update
Impact of portfolio rebalancing
Significant reduction in
promotional rates
Cost of funds remains low
+167bps
Note(s)
1.
Refer to appendix for reconciliation of GAAP to managed data


10
Non-Interest Expense
(1)
(%)
10
Expense Management
3Q09 Update
U.S. Card expenses down 16% YOY
Lowest quarterly operating expense
ratio in our history
Increase in marketing spend in 4Q09
4.27%
4.93%
5.28%
2007
2008
YTD 3Q09
-101bps
Note(s)
1.
Non-interest expense as a percent of managed loans; refer to appendix for reconciliation of GAAP to managed data


11
Other, 3%
ABS, 44%
Direct-to-
Consumer
& Affinity
Deposits,
18%
Brokered
Deposits,
34%
ABCP
Open
Lines, 1.5
Committed
Credit, 2.4
Liquidity
Reserve,
10.6
Fed
Discount
Window,
6.4
Capital, Funding and Liquidity
(1)
Capital Ratios
Funding Mix (%)
Total
$56Bn
Contingent Liquidity ($Bn)
Total
$21Bn
Total capital
15.9%
Tier 1 capital
14.6%
TCE/TMA
10.1%
TCE/MR
13.8%
Recent Capital Market Transactions
7/09
Common Equity Raise
$0.5Bn
7/09
DFS 10 Year Debt
$0.4Bn
7/09  TALF ABS
$1.5Bn
9/09
TALF ABS
$1.3Bn
Note(s)
1.
As of 3Q09, prior to 12/1/09 FAS 166/167 change; refer to
appendix for reconciliation of GAAP to managed data


12
12
Build for the future
Adjust business model for CARD Act
Leverage Discover brand and leading Rewards program
Continue to grow direct-to-consumer banking business
Increase acceptance to drive higher sales
Grow and integrate Diners Club/PULSE/Discover networks
Performance Priorities –
Future


13
0%
2%
4%
6%
8%
10%
1989
1991
1993
1995
1997
1999
2001
2003
2005
2007
2009
Managed Net Interest Margin
ROMR
Assessing Impact of CARD Act
Introduction of:
Promotional rates (1999)
Risk-based pricing (2000)
Differentiated cash APRs (2000)
Delinquency repricing (2002)
Managed Net Interest Margin & ROMR
(1)
Note(s)
1.
Calendar year data prior to 1998; ROMR is defined as return on managed receivables; refer to appendix for reconciliation of GAAP to managed data


14
Competitive Advantages
44%
22%
16%
14%
7%
6%
DFS
JPM
C
AXP
BAC
COF
Cash Rewards Leadership Drives Loyalty
Cash
Rewards
Market
Share
(1)
Note(s)
1.
Household ownership of cash rewards cards; percentages add to more than 100% due to household use of multiple brands
Source
2008 TNS Consumer Card Research
Highest household ownership of
cash reward cards
20+ years of cash rewards
experience and innovation
Focus on clarity and simplicity
Merchant funded rewards
Best-in-class loyalty


15
Direct Banking
Direct-to-Consumer
Deposits
(1)
(Bn)
Direct-to-Consumer Banking Growth
Discover Personal Loans
Superior alternative for
consolidating debt
$1.3Bn in outstanding loans
86% cross-sell accounts
Discover Student Loans
Federal and private student loans
$1.4Bn in outstanding loans
On preferred lender list at
700+ schools
$10.2
$4.8
$2.7
3Q07
3Q08
3Q09
Note(s)
1.
Includes deposits originated through affinity relationships


16
Increasing Acceptance to Drive Higher Sales
U.S. Merchant Acceptance
Agreements with over 100
merchant acquirers
Implementation continues
(7%)
(11%)
(12%)
(13%)
(14%)
(15%)
DFS
COF
JPM
AXP
C
BAC
U.S.
Credit
Card
Sales
(1)
3Q YOY % Change
Note(s)
1.
Based on 3Q09 quarterly reports
2.
U.S. Card; sales volume, except AXP = sales & cash volume
3.
Card Services; sales, BT & cash volume
4.
Branded NA Cards; sales & cash volume
5.
Global Cards; sales volume
5% increase in active merchants
Building awareness via cost-efficient
targeted marketing
(2)
(2)
(3)
(2)
(4)
(5)


17
Achieving
Global
Acceptance
ATM
Global ATM Network
-
Over 650,000 ATMs
-
Coverage in over 100 countries and continuing expansion
*Based on Internal Discover Network Data
Note: Once Discover Network completes its global interoperability initiative, each Diners Club International location is expected to accept Discover Network cards and vice-versa


18
Achieving
Global
Acceptance
Merchant
POS
Global POS Network
Discover cards accepted at DCI merchant locations:
-
Goal of 50+ countries/territories by year-end 2009
-
Goal of 100 countries/territories by June 2010
-
Goal of 125 countries/territories by year-end 2010
*Based on Internal Discover Network Data
Note: Once Discover Network completes its global interoperability initiative, each Diners Club International location is expected to accept Discover Network cards and vice-versa


19
1986
2009
Discover
®
revolutionized
credit cards
2005
Debit network
acquisition
International
network
acquisition
2008
2006
First ZIP
SM
contactless
merchants
deployed
Leveraging Discover Assets to Drive Growth
CUP partnership
announced
JCB
partnership
announced
Continuous innovation and expansion:
Global ATM network
Network-to-network relationships
Global merchant acceptance
Contactless/EMV


20
20
Manage conservatively in a challenging environment
Superior
credit
performance:
163bps
lower
charge-offs
than
industry
average
(2)
Conservative
loan
growth:
+1%
YOY,
significant
reduction
in
balance
transfers
Increase
net
interest
margin:
95bps
increase
YOY
Reduce
expenses:
16%
decrease
in
U.S.
Card
YOY
Focus
on
capital/liquidity/funding:
10.1%
TCE/TMA
Build for the future
Adjust business model for CARD Act
Leverage Discover brand and leading Rewards program
Continue to grow direct-to-consumer banking business
Increase acceptance to drive higher sales
Grow and integrate Diners Club/PULSE/Discover networks
Performance Priorities
(1)
Note(s)
1.   Discover data as of 3Q09
2.   Managed net charge-offs (credit card loans); industry average includes 3Q09 results from most relevant reporting segments of DFS, JPM, C, BAC, COF and AXP


Bank of America Merrill Lynch
Banking and Financial Services Conference
David Nelms
Chairman &
Chief Executive Officer
November 10, 2009


22
Appendix: Reconciliation of GAAP to Managed Data
3Q09
(1)
Revenue Net of Interest Expense ($000s)
GAAP Basis
$7,132,139
Securitization Adjustments
1,798,454
Managed Basis
$8,930,593
3Q09
Total Assets ($000s)
GAAP Basis
$42,698,290
Securitization Adjustments
25,096,019
Managed Basis
$67,794,309
3Q09
Net Charge-off Rate (%)
GAAP Basis
8.5%
Securitization Adjustments
8.8%
Managed Basis
8.6%
2Q09
3Q09
Credit Card Loans ($000s)
GAAP Basis
$25,312,764
$22,721,603
Securitization Adjustments
23,590,868
25,414,036
Managed Basis
$48,903,632
$48,135,639
(1) As of August 31, 2009, based on the trailing four quarters ending 3Q09


23
2007
2008
3Q09
Average Total Loans ($000's)
GAAP Basis
$19,947,784
$21,348,493
$27,454,927
Securitization Adjustments
26,965,690
27,662,655
23,868,274
Managed Basis
$46,913,474
$49,011,148
$51,323,201
Net Interest Margin (%)
GAAP Basis
6.8%
6.6%
7.6%
Securitization Adjustments
8.4%
10.1%
11.5%
Managed Basis
7.8%
8.6%
9.4%
Non-Interest Expense (%)
GAAP Basis
12.4%
11.3%
8.0%
Securitization Adjustments
-
                             
-
                            
-
                            
Managed Basis
5.3%
4.9%
4.3%
Return on Managed Loan Receivables (%)
GAAP Basis
3.0%
4.3%
3.4%
Securitization Adjustments
-
                             
-
                            
-
                            
Managed Basis
1.3%
1.9%
2.4%
Appendix: Reconciliation of GAAP to Managed Data


24
Appendix: Reconciliation of GAAP to Managed Data
3Q09
Tangible Common Equity/Tangible Assets (%)
GAAP Basis
16.0%
Securitization Adjustments
27.0%
Managed Basis
10.1%
Tangible Common Equity/Net Loans (%)
GAAP Basis
28.7%
Securitization Adjustments
26.7%
Managed Basis
13.8%