GROUP 1 SOFTWARE INC - 10-K Annual Report

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549

Form 10-K

(Mark One)
x	ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

	For the fiscal year ended March 31, 2004

	OR

o	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

	For the transition period from to

	Commission file number 0-6355

Group 1 Software, Inc.

(Exact name of registrant as specified in its charter)

DELAWARE		52-0852578
(State or other jurisdiction of incorporation or organization)		(IRS Employer Identification No.)

4200 Parliament Place, Suite 600, Lanham, MD		20706-1860
(Address of principal executive offices)		(ZIP Code)

Registrant’s telephone number, including area code: (301) 918-0400

Securities registered pursuant to Section 12(b) of the Act:	NONE
Securities registered pursuant to Section 12(g) of the Act:	Common Stock $0.50 par value

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

YES x

NO o

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of the Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. x

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act).

YES x

NO o

State the aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the common equity was last sold, or the average bid and asked price of such common equity, as of the last business day of the registrant’s most recently completed second fiscal quarter: $511,640,840

The number of shares of the Registrant’s Common Stock outstanding on June 1, 2004 was 15,233,686

DOCUMENTS INCORPORATED BY REFERENCE: NONE

Part I

Item 1. Business

The Company

Group 1 Software, Inc., including its wholly owned subsidiaries (“Group 1” or the “Company”), is a leading provider of software solutions for data quality, customer communications management, direct marketing applications, data integration and business geographics. Group 1 has offices throughout the United States and in Canada, the United Kingdom, France, Germany, Italy, Japan, South Korea, Singapore, China and Malaysia and is also represented globally by distribution partners. Group 1 provides software solutions that enable approximately more than 3,000 organizations worldwide to maximize the value of their customer and other data.

On April 12, 2004, Group 1 entered into an Agreement and Plan of Merger with Pitney Bowes Inc. (“Pitney Bowes”) and Germanium Acquisition Corporation (“Merger Sub”), a wholly-owned subsidiary of Pitney Bowes. Pursuant to the terms of the merger agreement, Merger Sub will merge with and into Group 1, and all of the outstanding shares of Group 1 common stock will be converted into the right to receive $23.00 in cash, without interest. As a result, Group 1 will become a direct, wholly-owned subsidiary of Pitney Bowes.

The merger is expected to be completed in the third calendar quarter of 2004. The closing is subject to regulatory approval (on May 5, 2004, Group 1 received notice from the Federal Trade Commission of early termination of the waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 and on May 13, 2004, the German Federal Cartel issued a letter concluding that the planned acquisition is not prohibited under Germany’s Act Against Restraints of Competition), Group 1 stockholder approval and customary closing conditions. In connection with the proposed merger, Group 1 filed a proxy statement with the Securities and Exchange Commission on May 6, 2004. Investors and security holders of Group 1 are urged to read the proxy statement and other relevant materials when they become available because they will contain important information about Group 1, Pitney Bowes and the proposed merger.

Investors and security holders may obtain without charge copies of the proxy statement and other relevant materials (when they become available), and any other documents filed by Group 1 or Pitney Bowes with the Securities and Exchange Commission at the SEC’s website at http://www.sec.gov. A free copy of the proxy statement and other relevant materials (when they become available), and any other documents filed by Group 1 with the SEC, may also be obtained from Group 1. In addition, investors and security holders may access copies of the documents filed with the SEC by Group 1 on Group 1’s website at www.g1.com.

Many Group 1 products are used to help companies realize the benefits from or increase the return from their enterprise applications, including customer relationship management (CRM), enterprise resource planning (ERP) and business intelligence systems.

The Company’s direct marketing applications help businesses facilitate the accurate, on-time delivery of mailings, thereby increasing response rates and customer satisfaction. These solutions also help organizations to reduce mailing costs by standardizing addresses, validating postal codes, updating customer addresses and maximizing postal discounts.

Group 1’s DOC1 customer communications management solutions enable businesses to control every aspect of the document lifecycle, from content design, generation and presentment to archival, retrieval and payment. DOC1 is composed of plug-and-play modules that solve an immediate business problem today with a seamless migration path to other applications.

The Company’s Sagent Data Flow data integration technology enables business users to extend the accessibility and usefulness of corporate data through the ability to perform traditional extract, transform and load (ETL) and enterprise information integration (EII). The software accesses multiple data sources and immediately transforms that data into useful information and distributes it to the people or applications that need it.

Group 1’s Centrus suite of business geographics technology enables organizations to perform address-level geographic analysis and enhancement. By enriching corporate data with valuable geographic, demographic and lifestyle information, and identifying and merging duplicate records, this technology enhances enterprise data quality and operational efficiency.

The Company provides software solutions to leading organizations in the financial services, banking, GIS/mapping, retail, telecommunications, utilities, insurance, publishing, hospitality, high technology and other industries.

Group 1 markets all of its products in North America and a number of its products throughout the world. Group 1 is a leading worldwide vendor of customer communications management software and a leading vendor in North America of data quality and direct marketing software products. The Company is also a leading vendor of data integration technology in Japan.

Group 1 markets its data quality, business geographics and direct marketing applications through a direct sales force in the United States and Canada. Customer communications management solutions are marketed directly to clients in the Americas and throughout Europe. Data integration solutions are marketed directly to clients in the Americas and throughout Europe and Asia. The Company also uses distributors to supplement direct sales efforts.

The Company believes that continued growth within its core market segments can expand the market potential for its existing and future products. Contributing to the Company’s growth are the global adoption of customer-facing technologies and the increasing demand for end-to-end control over the customer communications management process. Additionally, the Company’s growth is being fueled by the operational requirements for enterprise-wide data quality and the increasing need to access and integrate growing volumes of data from across the enterprise.

Markets Served

Group 1 markets its products within a broad span of industries to meet the needs of organizations in the areas of data quality, direct marketing, customer communications management, data integration and business geographics. Group 1 addresses the data quality, direct marketing, data integration and business geographics markets through its Enterprise Solutions Division, a single operating segment. Group 1 addresses the customer communications management market through a separate operating segment, its DOC1 Division.

Data Quality

The Company’s data quality solutions help organizations ensure a proper foundation of information for CRM and other enterprise applications. These solutions enable businesses to facilitate the integrity of customer and prospect data and enhance that information with valuable geographic, demographic and business-oriented intelligence. This is accomplished through parsing, standardizing, validating, matching, consolidating, and enhancing corporate information. As a result, organizations can increase operational efficiency, make more informed business decisions, and maximize customer lifetime value. Available as software applications or accessed via the internet, these solutions encompass many of the Company’s direct marketing applications and can be utilized in both real-time and batch modes.

DataSight, the Company’s flagship data quality solution, provides enterprise-wide correction, validation, and enhancement of customer, prospect and supplier data. With DataSight, organizations can consolidate disparate data to achieve a comprehensive, accurate single customer view. DataSight enables companies to increase operational efficiency, make more informed business decisions and maximize customer lifetime value and return on investment from customer-facing systems. Designed to provide the enterprise or department with a single packaged solution, DataSight avoids the integration costs associated with having to combine multiple products from different vendors. DataSight is also offered in real-time (DataSight RT) for businesses that need to rely on the accuracy of data as it enters the enterprise from a variety of real-time sources, including Web servers, call centers and order entry systems.

Group 1’s Data Quality Connector for Siebel can be easily integrated into Siebel Systems’ leading CRM solution to provide accurate, consolidated account, prospect and contact data in both batch and interactive modes. This Siebel-validated solution can verify and correct address data for the United States and various levels of address data of over 220 other countries and dependencies worldwide. By consolidating customer records within Siebel, businesses can obtain a single, integrated view of their customers and the products and services they are utilizing across the enterprise. This solution helps users more efficiently utilize customer information, thereby improving target marketing effectiveness, enhancing customer relationships and strengthening the bottom line.

Group 1’s newest data quality solution, the Universal Coder, is the first technology built on LESLIE, the Company’s services oriented architecture. The Universal Coder lets users validate, correct and standardize various levels of address information for over 220 countries and dependencies worldwide. The core functions are available as local or hosted services using the same API. The solution supports Java, COM, C, and C++ interfaces and is available for companies that choose to integrate Group 1’s address verification technologies into Web-based, Client/Server applications or Web Services environments. The Universal Coder is the only address data quality product on the market that can process global address data in a single pass. Mixed data from any number of countries can be submitted and processed simultaneously.

The Company’s HotData product suite, accessed over the internet, is a one-stop-shop for an organization’s data quality and augmentation needs, letting users verify, standardize and append customer, prospect and business data. HotData offers premium data quality and enrichment for real-time environments including Web sites and call centers as well as databases and CRM applications. This technology incorporates global address verification, geographic intelligence, area code updating, tax jurisdiction assignment and phone append and reverse phone append.

Direct Marketing

Group 1’s direct marketing applications increase target marketing effectiveness and customer satisfaction by facilitating on-time, accurate delivery of mailings, goods and services. These technologies clean, code and standardize address data, validate postal codes, presort mailings, identify and eliminate duplicate records, and update addresses of individuals who have recently moved. By using these solutions, businesses can also take advantage of substantial discounts offered by the United States Postal Service (USPS) and Canada Post Corporation (CPC) requiring compliance with standards governing mail preparation and sortation. Furthermore, Group 1 offers the industry’s most comprehensive international direct marketing solutions - validating, correcting and/or formatting various levels of address data for over 220 countries and dependencies worldwide.

Group 1’s direct marketing applications include CODE-1 Plus, CODE-1 Plus International, Canadian CODE-1 Plus, MailStream Plus, SortStream Canada, and MOVEfast, along with many additional products that provide significant operational benefits. Group 1’s CODE-1 Plus and MailStream Plus products are, respectively, Coding Accuracy Support System (CASS)-certified and Presort Accuracy Validation and Evaluation (PAVE)-certified by the USPS. Group 1’s Canadian CODE-1 Plus and SortStream Canada are recognized under the CPC’s Software Evaluation Recognition Program (SERP) for address validation and postal presortation.

To facilitate direct marketing effectiveness and data quality, CODE-1 Plus and Canadian CODE-1 Plus validate, correct, and standardize each address element. MailStream Plus and SortStream Canada give mailers the most powerful software solutions available to presort mail for the highest postal discounts offered by the USPS and CPC, respectively, for nearly every class of mail.

Our newest direct marketing solution, MOVEfast, enables organizations to utilize the most up-to-date address information by accessing the NCOA^Link technology from the USPS. MOVEfast verifies a given address and checks to see if it is in the NCOA^Link database. Using MOVEfast, organizations can facilitate communications reaching the intended recipients by updating addresses for the 45 million individuals, families and businesses in the United States that move each year.

US mailers currently can save nearly 25% of the cost of first-class postage and up to 31% of the cost of standard mail by using MailStream Plus and CODE-1 Plus. Significant savings can also be achieved with other classes of mail. Similar benefits are provided to Canadian mailers using Group 1’s Canadian products. Canadian clients can also avoid the $0.05 per piece surcharge by demonstrating an address accuracy level of at least 95%.

CODE-1 Plus International uses postal address files obtained directly from postal administrations worldwide to validate, correct and/or format various levels of address data for over 220 countries and dependencies worldwide. For over 50 of these countries, CODE-1 Plus International can validate and correct addresses to the street level. Additionally, Group 1 is partnered with the Universal Postal Union (UPU), a specialized agency of the United Nations, to incorporate the UPU’s Universal POST*CODE® DataBase. The UPU database contains locality and street-level data for all United Nations countries. Many U.S. businesses have been reluctant to conduct international direct marketing campaigns due to the historically poor quality of international address data and the complexity of dealing with such data. With CODE-1 Plus International providing highly accurate address information in both batch and interactive modes, multinational direct marketing is much easier to implement.

Group 1’s data management applications, Merge/Purge Plus, Business Merge/Purge Plus, EZ Case Plus, Generalized Selection Plus, and List Conversion Plus, provide substantial cost savings by enhancing the effectiveness of direct marketing initiatives. These technologies validate, parse, case, match and de-duplicate customer and prospect information for more efficient list processing and improved list hygiene. Using these products, businesses can focus marketing efforts on specific target groups based on geographic and demographic and other criteria and then can analyze response rates from specific segments of the target market.

Customer Communications Management

Group 1’s Customer Communications Management solutions manage every aspect of a company’s critical business documents, from data acquisition and content creation through multi-channel delivery, archiving and web-based customer care. Through its core DOC1 solution, Group 1 offers organizations complete control over the document lifecycle.

The Company believes that there is substantial demand for a single-source, modular solution combining customer data with advanced document design, personalization, generation, multichannel delivery, archiving, retrieval, and payment technology. Using Group 1 to design, generate and deliver millions of customer communications each month are over 600 businesses worldwide. This technology is utilized by telecommunications companies, insurance companies, brokerages, credit card processors, public utilities, health care providers, banks and others.

DOC1 is the industry’s leading enterprise-wide document generation suite and the leading single-source solution for generation of print and Web-based documents. Using DOC1, companies can market more intelligently and communicate more effectively with customers and prospects. During the fiscal year, Group 1 released DOC1 Series 5, the Company’s next-generation customer communications management system. In development for over two years, DOC1 Series 5 represents a complete overhaul and modernization of the industry’s leading customer communications management solution.

DOC1 Data Flow, DOC1 Designer, DOC1 Generate and DOC1 Print are the composition modules of the DOC1 solution. DOC1 Data Flow enables businesses to extract, transform and load large volumes of data into DOC1 from organizations’ enterprise systems. DOC1 Designer lets desktop and remote users author and design business documents. DOC1 Generate assembles customer-focused communications for multi-channel delivery. It runs on a variety of operating systems and composes in batch mode for high-volume output (AFP, Metacode, PostScript, PCL, VPS, VDX, VIPP) as well as in real-time for on-demand applications (HTML, PDF and XML). DOC1 Print delivers dynamic documents in a variety of presentation and print formats with support for the industry’s leading print formats.

DOC1 Interactive helps business users author professional, personalized customer correspondence with streamlined efficiency. Front-office employees can author one-to-one business correspondence through a managed Microsoft Word environment for delivery via print, e-mail or Web browser.

DOC1 Archive provides high-speed search, retrieval and delivery of both Web and printed documents.
This technology enables real-time indexing, compression, storage and retrieval of high-resolution business documents. DOC1 Archive stores documents in their native print format, then renders them in real-time in the customer’s preferred format. The high rates of compression achieved with DOC1 Archive allow storage of multiple years of a customer’s typical statements without large hardware investments.

DOC1 Marketer facilitates intelligent marketing by combining data mining and powerful one-to-one messaging to enhance customer retention and improve response from marketing campaigns. This technology offers advanced, easy-to-use predictive modeling that gives marketers valuable insight into customer behavior and preferences to help pinpoint best targets for marketing campaigns.

DOC1 Present provides immediate, secure online access to multiple years of bills, statements, correspondence and other communications. With DOC1 Present, organizations can implement Web-presentment applications in just days and add e-payment using DOC1 Pay, which adds reliable and flexible electronic payment capabilities.

DOC1 Service reduces call-handling time and callbacks by providing high-speed search, retrieval and online presentment of documents. Customer service representatives can instantly find exact replicas of printed documents as well as information presented via the Web.

DOC1 Query is a powerful data-mining tool that enables users to query and extract data from dynamic print stream output for further analysis. Using DOC1 Query, real-time financial, sales, back office and marketing intelligence is accessible, helping improve business decisions.

DOC1 supports all major printing architectures and can operate in centralized, distributed or desktop environments. When integrated with Group 1’s MailStream Plus and CODE-1 Plus, DOC1 produces documents in a mail-ready sequence that qualifies for significant USPS presorting discounts.

Data Integration

The Company’s Sagent Data Flow data integration technology was added as a part of the Company’s transaction with Sagent Technology on October 1, 2003. This technology enables business users to extend the accessibility and usefulness of corporate data through the ability to perform traditional ETL and EII. The software accesses multiple data sources and immediately transforms that data into useful information and distributes it to the people or applications that need it.

Sagent Data Flow technology uses transformation objects to implement data integration, data analysis and information delivery services. Data Flow fundamentally changes the way that data is accessed and integrated, enabling users to easily extend the accessibility and usefulness of corporate data, including a wide array of applications, databases and data files. DataFlow supports joining information from multiple data sources, transposing data between columns, manipulating time series, processing string and text data, and performing data lookups.

Using a visual diagramming workbench, business analysts and IT professionals design data flow plans that can be used to create data warehouses, perform business analyses and deploy content to users and applications over the Web. Data Flow supports both business and technical users. For business users, its interface allows individuals to become familiar and productive with the technology quickly. Data Flow offers a wealth of individual modules that can be used separately or in conjunction with one another to create the end-to-end functionality that meets users’ business requirements.

Data Flow’s modular architecture enables users to add features as their business needs evolve. Additional modules include data movement and loading, data visualization and distribution, advanced analytics, data cleansing, data enhancement, source connectors, workflow automation and interfaces for third-party applications.

Business Geographics

Group 1’s Centrus suite of business geographics technology enables organizations to perform address-level geographic analysis and enhancement. By enriching corporate data with valuable geographic, demographic and lifestyle information, this technology enhances enterprise data quality and operational efficiency.

With the exception of GeoTAX, the Centrus technologies were added to Group 1’s product lineup as a part of the Company’s transaction with Sagent Technology on October 1, 2003.

Group 1’s AddressBroker is the client/server solution for the entire business geographics suite, offering a range of geographic analysis and enrichment functions. The technology performs geographic coding, address standardization, geographic analysis and demographic enrichment in interactive applications such as call centers and Web-based applications.

GeoStan is an application program interface that corrects, standardizes and geocodes address information. GeoStan provides the most comprehensive set of address-level geocodes by combining USPS postal data with the customer’s choice of spatial data files from the leading providers.

Centrus Desktop is a Windows-based application that provides a wealth of geographic enrichment and analysis technologies. The Centrus Desktop solution for business geographics, provides address hygiene for the United States and Canada, address-level geocoding, and a variety of sophisticated geographic analyses

Spatial+ enables users to perform powerful, accurate and comprehensive spatial analysis. Spatial+ performs a variety of geospatial analyses that helps organizations locate a specific set of points within a boundary (point in polygon), determine distance between two points, estimate distance between two locations, or provide a set of points within a given mileage of one location.

The Company’s GeoTAX solution is a comprehensive solution that standardizes addresses and appends accurate state, county, municipal place, and special tax jurisdiction information to customer address records. With tax jurisdictions constantly changing and new tax jurisdiction assignment requirements mandated by federal and state laws, the potential liability resulting from inaccurate tax assignment poses a significant problem. To provide businesses with accurate address information for tax jurisdiction assignment, GeoTAX provides access to the most current taxation boundary information. To meet this most important requirement, GeoTAX features a database that tracks and updates taxation boundary files nationwide on a monthly basis.

GeoCoder for ESRI ArcGIS provides integrated address validation and geocoding for users of ArcGIS, which is a complete, single, integrated system for geographic data creation, management, integration and analysis.

Products, Services and Support

Products

As of March 31, 2004, Group 1 offered over 60 software products that run on more than 20 different operating systems and hardware platforms. Group 1’s products each can operate on a stand-alone basis or in conjunction with other Group 1 products to create an integrated solution that can be tailored to a client’s requirements.

Most of the Company’s products are offered in a platform independent format, enabling operation on all major mainframe, Unix and Microsoft platforms. This approach provides consistent performance across the enterprise, regardless of computer platform, and allows users to migrate from one platform to another without lost productivity or added training.

Professional Services

Group 1’s broad range of professional services includes data profiling, data migration, integration with other systems, document analysis, consultation and design, installation and training, and file conversion. These services are designed to assist clients in obtaining maximum utilization from their Group 1 products and in improving other operational areas. Professional services, including operations support, business analysis, programming services, technical education and training, and operational reviews, can be provided at the client’s location. Education classes are offered at Group 1 training facilities throughout the U.S., Asia and Europe.

Maintenance and Support

Effective support of our customers and products has been a substantial factor in Group 1’s success to date and will continue to be in the foreseeable future. Customer support is primarily provided by telephone for assistance in product installation and problem resolution. Automated call tracking, client-specific call routing, regular electronic communications, and on-line discussion bulletin board services via the technical support Web site are also provided for customers utilizing Group 1’s maintenance and enhancement program. On-site visits by qualified Company personnel are also available, if necessary. Other offerings include product and related data file downloads via the corporate Web site, e-mail support, integration support, and premium support plans.

Group 1 customers are afforded educational opportunities through our Annual Users Conference and over 10 Local User Groups. In addition, two National User Groups advise Group 1 on a variety of issues. The seventeen-member National User Group for the Enterprise Solutions Division includes a cross-section of customers representing various platforms, products, and industries. The DOC1 Division has its own Users Group that meets twice a year.

With its product licenses, Group 1 offers an annual service agreement that provides telephone support and continuing updates and enhancements, if and when available, to its products and documentation. The education department offers educational and training seminars specific to Group 1 products.

In the fiscal years ended March 31, 2004, 2003 and 2002, maintenance and support fees represented approximately 44%, 44%, and 49%, respectively, of Group 1’s revenue.

Customers

Group 1’s customer base includes approximately 3,000 clients who have licensed one or more of its products.

Group 1 provides software solutions to corporate leaders in a variety of industry segments, as indicated by the following brief list of customers:

Financial Services			Insurance
	•	American Express		•	Avemco
	•	Citicorp		•	GEICO
	•	Experian		•	London Life
	•	Staalbankiers		•	Safeco
	•	Principal Financial Group		•	Endsleigh

Retailers			GIS/Mapping
	•	U.S. Postal Service		•	Claritas
	•	Wal-Mart		•	MapQuest
	•	L.L. Bean		•	Rand McNally
	•	Neiman Marcus

Telecommunications			Government
	•	AT&T		•	FEMA
	•	Comcel		•	Internal Revenue Service
	•	ICG		•	Global Student Loan Corporation
	•	ConnectOne		•	United States Senate
	•	Qwest
	•	Saudi Telecom	Health Care
	•	Verizon		•	Delta Dental
				•	BlueCross BlueShield of Florida
				•	Centers for Disease Control
Utilities				•	First Health
	•	Emerson Process Management		•	Memorial Sloan Kettering Cancer Center
	•	Keyspan
	•	Pacific Gas and Electric
	•	Interelectra
	•	Scottish Power

No customer accounts for more than 10% of the Company’s revenue.

Licensing

Most Group 1 products are licensed on a perpetual “right to use” basis pursuant to non-exclusive license agreements, except for certain products that incorporate third-party databases and are licensed on an annual basis. Group 1 does not sell or transfer title to its software products to clients. A client is generally entitled to use a product only for internal purposes on a single computer at a single location. Group 1 offers its customers a wide variety of license agreements, from single user to enterprise-wide. Certain postal products are required under USPS and CPC regulations (CASS and SERP, respectively) to have defined expiration dates (quarterly or monthly). These products must be under subscription or re-licensing arrangements with Group 1 to continue to qualify for postal discounts.

Group 1 generally warrants that its products will perform substantially in accordance with their standard documentation for the defined warranty period. The software is generally licensed in conjunction with a first year maintenance agreement to provide service and support for twelve months from the date of the license agreement. Services accessed via the internet are offered under annual, renewable service agreements.

Sales and Marketing

Group 1 markets all of its software products in North America, Europe and Asia through a direct sales and sales support organization of over 100 Associates located in the Americas, Europe and Asia. To serve existing clients and to attract new customers, Group 1 has thirteen regional sales and support offices in North America. Two of these are in the Washington, DC area and others are in the New York City, Chicago, Los Angeles, Atlanta, Dallas, Minneapolis, Miami, San Francisco, Boulder, Austin, and Toronto, Canada areas. Group 1 addresses the Latin American market from an office in Miami. Group 1’s European headquarters is located in the London metropolitan area, with regional offices in France, Italy, Germany, Denmark and the Netherlands. Group 1 also has regional offices in Japan, Singapore, South Korea, Malaysia and China.

The Group 1 sales organization is supported by a comprehensive marketing program. Marketing activities include direct mail, print advertising, an active Web site, trade show exhibitions, speaking engagements, product training seminars, telemarketing and a broad variety of public relations activities including media relations and industry analyst outreach.

Group 1’s domestic distributors and partners include Amdocs, BEA, Bearing Point, Cap Gemini Ernst and Young, Claritas, Convergys, CSC, CSG, Daleen, EDS, ESRI, Fincentric, GDT, GrayHair Software, Headstrong, Hyperion, IBM, Indus, Kodak, Medinitiatives, Microsoft, NAVTEQ, Oce, PeopleSoft, Pitney Bowes, Portal, ProQuest, Risk Management Solutions (RMS), SAIC, Siebel Systems, Software Spectrum, SPL Worldgroup, Systems Research and Development (SRD), TeleAtlas, USHA, Xerox, and others. Group 1 has entered into software distribution and support agreements for the DOC1 product suite with partner distribution companies throughout Europe. International distributors of Group 1’s products include Accenture, Business Document, Connekteam, Convergys, DDP, Digital Planet, Document Dialog, Fujitsu-BSC, Hitachi Software, HP, IBM, IMDEA, Intellia, Intersoft, Kawatetsu Systems, M2SC, MSI Business Solutions, NEC, OBIMD, Pitney Bowes, Pragmasoft, Rasterpunkt GmbH, SIGIL, Unisys, Unitel, and Xerox. Group 1 has entered into agreements to distribute products from a number of leading software and hardware vendors. Group 1 distributes products manufactured by Business Document, iWay, Optika, Sigaba and Unica and licenses data maintained by CPC, GDT, NAVTEQ, TeleAtlas, Telematch, UPU, the USPS and others.

Product Development

The software and service industry is characterized by rapid changes in hardware and software technology and in user needs, requiring a continual expenditure for product development. Businesses are also placing emphasis on products and services that can be deployed across the enterprise and in real-time. Technology trends such as the increasing adoption of XML and Web services require constant evaluation. These operational requirements and technology trends in conjunction with input received from existing customers will continue to guide Group 1’s product and technology direction for the foreseeable future.

Group 1 must be able to provide new products and to modify and enhance existing products on a continuing basis to meet the requirements of its customers and of regulatory agencies, particularly the USPS and CPC. Group 1 may also have to adapt its products to accommodate future changes in hardware and operating systems. To date, Group 1 has been able to adapt its products to such changes and believes that it will be able to do so in the future. Most of the Company’s products are developed internally. The Company also purchases technology, licenses intellectual property rights and oversees third party development of certain products.

Quality assurance testing of Group 1’s new or enhanced products is conducted by teams of experienced individuals under the direction of testing specialists. Whether the product or technology is developed internally or acquired from another company, Group 1 considers it important to control the marketing, distribution, enhancement and future direction of each of its products and technologies.

Significant investment was made during the year in new software development, which in the Enterprise Solutions division focused on improving the core data quality technology to take advantage of the opportunities that Group 1 believes to exist. During the year, the Company introduced its LESLIE services-oriented architecture. LESLIE enables organizations to integrate Group 1’s data quality services effectively across the enterprise. By utilizing this unified product architecture, Group 1’s data quality solutions can be more easily integrated, configured and maintained, including their use in a Web Services architecture. Group 1’s Universal Coder was the first offering built upon LESLIE architecture. The Universal Coder is the only address data quality product on the market that can process global address data in a single pass: mixed data from any number of countries can be submitted and processed simultaneously. The Universal Coder supports Java, COM, C, and C++ interfaces and can be easily integrated into a .NET environment.

During fiscal 2004, Group 1 released product updates for its regulatory products that enabled the Company’s customers in the U.S. and Canada to meet the new requirements of the USPS and CPC and continue to benefit from substantial postal discounts. The Company also introduced MOVEfast, which enables organizations to utilize the most up-to-date address information by accessing the USPS NCOA^Link technology. Group 1 Software has been certified by the USPS as an NCOA^Link Interface Developer and NCOA^Link Interface Distributor, enabling Group 1 to market MOVEfast to both end-user organizations and service providers. Group 1 also added support for SUSE Linux during the fiscal year.

In the months following the Sagent asset acquisition, the Company released new versions of the Sagent data integration technology and the Centrus business geographics suite. The latest release of Sagent Data Flow incorporates a number of augmentations that increase end-user productivity by simplifying plan design while increasing flexibility and power. The Company also launched development programs to enable Data Flow to be used on additional Unix platforms (IBM AIX and HP UX) and to build out its core functionality to meet expanded and future market demands. Furthermore, the Company released significant enhancements to all of the products in its Centrus business geographics suite. The core Centrus technology now returns a richer array of data that enables users to harness the power of third-party data even further. Additionally, all Centrus products now run on Red Hat Linux.

In the DOC1 Division, the Company introduced DOC1 Series 5, the Company’s next-generation customer communications management system. In development for two years, DOC1 Series 5 represents a complete overhaul and modernization of the industry’s leading customer communications management solution. DOC1 Series 5 can help businesses redefine how they communicate with their customers today, while providing a technology platform that can be leveraged continuously for future growth. The release of DOC1 Series 5 also marked the introduction of the newest DOC1 modules, DOC1 Query and DOC 1 Data Flow. DOC1 Query is a powerful data-mining tool that enables users to query and extract data from dynamic print stream output for further analysis. DOC1 Data Flow enables businesses to extract, transform and load large volumes of data into DOC1 from organizations’ enterprise systems.

Competition

The software and service industry is highly competitive, and little published data is available regarding Group 1’s relative position in the markets in which it operates. Although no major competitor currently competes against Group 1 across its entire product line, competitive products are available from a number of different vendors offering features similar to those of individual, and various combinations of Group 1 products. Group 1’s existing and potential competitors

include companies having greater financial, marketing and technical resources than Group 1. There can be no assurance that one or more of these competitors will not develop products that are equal or superior to the products Group 1 markets. In addition, many potential clients for Group 1’s products have in-house capabilities to develop computer software programs that can provide some or all of the functionality of Group 1’s products.

Group 1 believes that the Company has principal, distinguishing competitive factors in the selection of its software products. These include price/performance characteristics, marketing and sales expertise, ease of use, product features and functions, reliability and quality of technical support, ease of integration of the product line and the Company’s experience and financial strength. Group 1 believes that it competes favorably with regard to these factors. A major competitive asset is that Group 1 offers a comprehensive array of complementary products that facilitate enterprise data quality, enhance the value of corporate data and provide end-to-end management of the customer communications process. Group 1’s primary strengths are the technical capabilities of its personnel and products, marketing and sales expertise, service and support, and industry product leadership.

Intangible Asset Protection

Group 1 regards its software, in source and object code, related manuals and documentation as proprietary. The Company relies upon a combination of contract, trade secret, patents and copyright laws to protect its products. The license agreements under which clients use Group 1’s products often restrict the client’s use to its own operations and always prohibit unauthorized disclosure to third persons. Notwithstanding these, it may be possible for other persons to obtain copies of Group 1’s products. Furthermore, with the increasing number of patents issued for computer programming, notwithstanding Group 1’s efforts to assure to the contrary, Group 1 may in the future find that it has inadvertently infringed on a patent. Changes in the technology industry and changes in postal regulations that affect several core products occur frequently and rapidly. The Company believes that copyright, patent, and trade secret protection are less significant than factors such as the knowledge and experience of its personnel and their ability to develop, enhance, market and acquire new products.

Group 1 is the holder of 11 patents issued by the United States Patent and Trademark Office (“PTO”), 7 patent applications pending before the PTO and 1 patent application pending before the Australian patent granting authorities. Group 1 has U.S. federal registrations on over 25 trademarks, including CODE-1 Plus, DOC1, Group 1 Software, GeoTAX, HotData and Model1. The Company also has registrations in Australia, Canada, Chile, the European Union, Japan and South Korea for selected trademarks. In addition, Group 1 maintains over 35 U.S. common law trademarks.

Employees

As of March 31, 2004, the Company employed 599 persons on a full-time basis, of whom 459 were based in the United States and 140 were based internationally. Of the total, 174 were engaged in sales and marketing, 247 in product development and support, 72 in professional services, 32 in information technology and 74 in finance and administration. None of the Company’s Associates is represented by a labor union. The Company has not experienced any work stoppages and believes its employee relations to be good.

Item 2. Properties

The Company’s executive and administrative offices are located in Lanham, Maryland, a Washington, DC suburb, where the Company leases 68,598 square feet under a lease that expires in 2015. These facilities also include Group 1’s headquarters and principal operations base. Group 1 has options to lease additional space at specified periods during the term and to extend its lease. In North America, Group 1 leases additional offices in the Chicago, Dallas, Austin, Los Angeles, Atlanta, New York City, Minneapolis, Miami, Toronto, and the Herndon, Virginia metropolitan areas. Outside North America, the Company leases a offices in the London, Milan, Frankfurt, Paris, Beijing, Tokyo, Seoul and Singapore metropolitan areas.

Item 3. Legal Proceedings

process for the sale of Group 1 and failing to properly value Group 1 as an independent entity, and that the defendants failed to disclose, among other things, the precise amount each of our directors and officers will receive as a result of the acceleration of their unvested options. The complaint seeks certification of a class, a declaration that the defendants have breached their fiduciary duties and aided and abetted such breaches in entering into the merger agreement, a requirement that defendants make corrective disclosures, compensatory damages, interest, attorneys’ and experts’ fees and other costs, and to enjoin or rescind the proposed merger. The time for the defendants to respond to the complaint has not yet expired and, to date, no motions have been filed by any of the parties to the lawsuit.

The Company is not a party to any other legal proceedings, which in its belief, after review by legal counsel, could have a material adverse effect on the consolidated financial position, cash flows or results of operations of the Company.

Item 4. Submission of Matters to a Vote of Security Holders

None.

PART II

Item 5. Market for Registrant’s Common Stock and Related Stockholder Matters

The trading of the common stock of the Company is reported on the NASDAQ National Market System under the symbol GSOF. The table below sets forth the highest and lowest closing prices between dealers for the quarters indicated and reflects the 2 for 1 stock split effected by the Company in November 2002. These prices, as reported by NASDAQ, do not include retail markup, markdown or commissions and may not necessarily represent actual transactions.

Quarterly Closing Common Stock Prices

Fiscal 2004	High		Low		Fiscal 2003	High		Low

First quarter ended June 30, 2003	$	23.19	$	14.92	First quarter ended June 30, 2002	$	7.50	$	6.63
Second quarter ended September 30, 2003	$	19.49	$	16.42	Second quarter ended September 30, 2002	$	7.25	$	6.50
Third quarter ended December 31, 2003	$	20.54	$	16.72	Third quarter ended December 31, 2002	$	15.00	$	7.00
Fourth quarter ended March 31, 2004	$	18.25	$	12.73	Fourth quarter ended March 31, 2003	$	18.24	$	12.06

No cash dividends have been paid on the Company’s common stock. The Company paid dividends on the 6% Cumulative Convertible Preferred Stock through January 14, 2003, when each preferred share outstanding was exchanged for three common shares (see Note 8 in the notes to the consolidated financial statements included in Item 8). The Board of Directors intends to retain, for the foreseeable future, the Company’s earnings for use in the development of the business.

At June 1, 2004, there were approximately 3,600 holders of record of the Company’s common stock, including persons who wish to be identified as having an interest in shares held or recorded in “street name” with broker-dealers.

The Company has three stock option programs currently in effect, and three predecessor plans for which option grants are still outstanding. Options granted under all plans were granted at 100% of the fair market value of the common stock at the date of grant. The options vest over a five year period, 20% each year on the anniversary of the grant date.

As of March 31, 2004	(a)		(b)		(c)

Plan category	Number of securities to be issued upon exercise of outstanding options and warrants		Weighted-average exercise price of outstanding options and warrants		Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a))

Equity compensation plans approved by security holders:
Plan of 1998 for officers and employees		622,530	$	7.44		13,327
Plan of 1995 for officers and employees		2,438,808	$	7.94		839,648
Plan of 1986 for officers and employees		4,200	$	3.34
Plan of 1995 for non-employee directors		501,000	$	5.30		360,000
Pre-merger plan for non-employee directors		55,920	$	2.61
Plan of 1992 for non-employee directors		195,000	$	4.72
Equity compensation plans not approved by security holders¹		130,000	$	6.69

Total		3,947,458	$	7.24		1,212,975

¹ As of March 31, 2004, equity compensation plans not approved by security holders consisted of outstanding warrants to purchase 130,000 shares of Common Stock. The following summarizes information about the outstanding warrants.

During fiscal 2001, the Company issued warrants to purchase 90,000 shares of Common Stock in exchange for advisory and acquisition related investment banking services. These warrants vest over three years and expire on June 26, 2005. As of March 31, 2004, 46,000 of these warrants were outstanding.

During fiscal 2002, the Company issued warrants to purchase 6,000 shares of Common stock in exchange for consulting services. These warrants vest over three years and expire on June 25, 2005. As of March 31, 2004, 4,000 of these warrants were outstanding.

From October 15, 1997 to March 31, 2004, the Company issued warrants to purchase 80,000 shares of Common Stock as compensation for Board of Director services. As of March 31, 2004, 80,000 of these warrants were outstanding. These warrants vest over five years and have a fifteen-year period. All warrants described above were issued at the current market price on the date of issue.

Item 6. Selected Consolidated Financial Data

The following selected consolidated financial data should be read in connection with Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations and the consolidated financial statements and notes thereto included in Item 8, Financial Statements and Supplementary Data.

(In thousands except per share amounts)	Year Ended March 31,

	2004		2003		2002		2001		2000

Statement of Earnings Data:
Revenue	$	118,741	$	104,252	$	89,428	$	94,235	$	82,529
Income before provision for income taxes	$	15,054	$	13,362	$	7,278	$	14,982	$	10,931
Net income available to common stockholders	$	9,526	$	8,716	$	4,370	$	8,849	$	6,233
Basic earnings per share	$	0.69	$	0.67	$	0.35	$	0.73	$	0.54
Basic weighted average shares outstanding		13,826		13,029		12,474		12,118		11,604
Diluted earnings per share	$	0.60	$	0.59	$	0.32	$	0.64	$	0.50
Diluted weighted average shares outstanding		15,765		14,621		13,798		13,916		12,490
Balance Sheet Data:
Cash, cash equivalents and short-term investments, available for sale	$	59,988	$	64,187	$	47,605	$	44,133	$	31,994
Working capital	$	34,012	$	39,761	$	26,977	$	29,721	$	17,101
Total assets	$	165,069	$	130,376	$	111,879	$	102,625	$	93,067
Notes payable and capital lease obligations, excluding current portion	$	42	$	350	$	3,630	$	14	$	88
Stockholders’ equity	$	89,900	$	75,560	$	60,402	$	54,451	$	44,928

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Results of Operations

Forward-looking Statements

Any statements in this Annual Report on Form 10-K concerning the Company’s business outlook or future economic performance, anticipated profitability, revenues, expenses or other financial items; together with other statements that are not historical facts, are “forward-looking statements” as that term is defined under the Federal Securities Laws. Forward looking statements may include words such as “believes”, “is developing”, “growth is being fueled”, “may be required”, “could adversely affect”, “also launched”, “foresees”, “to meet expanded and future market demands”, “will continue to be in the future”, “anticipates” and “expects”. Actual results may differ materially from the expectations expressed or implied in the forward-looking statements. Forward-looking statements are subject to risks, uncertainties and other factors which could cause actual results to differ materially from those stated in such statements. Such risks, uncertainties and factors include, but are not limited to, changes in currency exchange rates, changes and delays in new product introduction, customer acceptance of new products, changes in government regulations, changes in pricing or other actions by competitors and general economic conditions, as well as other risks detailed in the Company’s other filings with the Securities and Exchange Commission. The Company undertakes no obligation to update any forward-looking statement.

Recent developments

On April 12, 2004, Group 1 entered into an Agreement and Plan of Merger with Pitney Bowes Inc. (“Pitney Bowes”) and Germanium Acquisition Corporation (“Merger Sub”), a wholly-owned subsidiary of Pitney Bowes. Pursuant to the terms of the merger agreement, Merger Sub will merge with and into Group 1, and all of the outstanding shares of Group 1 common stock will be converted into the right to receive $23.00 in cash, without interest. As a result, Group 1 will become a direct, wholly-owned subsidiary of Pitney Bowes.

proposed merger, Group 1 has filed a proxy statement with the Securities and Exchange Commission. Investors and security holders of Group 1 are urged to read the proxy statement and other relevant materials when they become available because they will contain important information about Group 1, Pitney Bowes and the proposed merger.

Fiscal 2004 as Compared with Fiscal 2003

For the year ended March 31, 2004, Group 1’s revenue was $118.7 million compared with $104.3 million for the prior year. Group 1’s net income available to common stockholders for the year increased 9.3% to $9.5 million from $8.7 million for fiscal 2003. The increase in profitability is attributed to increased revenue in the Enterprise Solutions segment, partially offset by lower revenue in the DOC1 segment and higher operating costs in each segment.

All of Group 1’s operations are in the two business segments defined as the Enterprise Solutions division and DOC1 division. Enterprise Solutions revenue accounted for 74% and 68% of Group 1’s total revenue in fiscal 2004 and fiscal 2003, respectively. DOC1 revenue was 26% and 32% of total revenue for fiscal 2004 and fiscal 2003, respectively. International revenues accounted for 19% and 16% of Group 1’s total revenue in fiscal 2004 and fiscal 2003, respectively.

Software license fees and related revenue of $56.5 million increased 16% from the prior year. As a percentage of total revenue, software license and related revenue was 48% and 46% for fiscal years 2004 and 2003, respectively. The increase was due to higher license fee revenue in the Enterprise Solutions segment, partially offset by lower license fee revenue in the DOC1 segment.

The Enterprise Solutions segment’s data quality/direct marketing software license fees increased 31% for fiscal year 2004 compared with fiscal year 2003. Sales of the Sagent Data Flow and Centrus products acquired in October 2003 accounted for 22% of the revenue increase from fiscal 2003.

License revenue from DOC1 software decreased by 17% in fiscal 2004 from the prior fiscal year. License fees from U.S. operations accounted for 14% of the decrease in revenue year over year while European operations were down 3% of total revenue in fiscal 2004 from fiscal 2003.

Maintenance and services revenue of $62.2 million for the year increased 12% from the prior year because of increases in services revenue as described below. Maintenance and service revenue accounted for 52% and 54% of total revenue in fiscal 2004 and fiscal 2003, respectively. Recognized maintenance fees were $52.1 million in fiscal 2004 and $45.7 million in fiscal 2003, an increase of 14%. Professional service and educational training revenues were $10.2 million in fiscal 2004 and $10.1 million in fiscal 2003, an increase of 1%.

Enterprise Solutions maintenance revenue increased 13% over the prior year to $38.4 million. DOC1 maintenance revenue increased 16% to $13.7 million in fiscal 2004. The increase in Enterprise Solutions maintenance revenue is due to maintenance from the Sagent Data Flow and Centrus products acquired in October 2003. The increase in DOC 1 maintenance revenue is due to recognition of a higher level of maintenance deferrals based on higher aggregate sales from prior periods and increased maintenance renewals based on an increase in the installed customer base.

Professional services revenue from the Enterprise Solutions segment increased to $4.8 million in fiscal 2004 from $3.2 million in fiscal 2003, a increase of 53%. DOC1 services revenue decreased 23% in fiscal 2004 to $5.4 million. The increase in services revenue in Enterprise Solutions is due to higher sales of data quality solutions. The decrease in DOC 1 service revenues is primarily due to the increased sales of the DOC 1 Archive product which requires less implementation and configuration time than do the traditional document composition products. As the Company foresees a growing need for integrating complex solutions, it anticipates moderate professional services revenue increases.

Total costs of revenue for fiscal 2004 were $33.4 million versus $32.4 million for fiscal 2003, representing 28% and 31% of total revenue, respectively. Costs of revenue include software license expense and maintenance and service expense. Software license expense consists of the amortization of purchased and developed software development costs, royalty payments to third party vendors, and the costs of documentation and quality assurance. Maintenance and service expense consists primarily of consulting, education and support personnel salaries and related costs as well as the costs to distribute the product, including the costs of the media on which it is delivered, shipping and handling costs and information technology costs.

Software license expense decreased to $15.0 million in fiscal 2004 representing 26% of software license and related revenue compared with $15.3 million in fiscal 2003 representing 32% of software license and related revenue. The decrease as a percent of revenue is primarily due to increased license fee revenue.

Maintenance and service expense increased to $18.4 million in fiscal 2004 from $17.1 million in fiscal 2003, 30% and 31% of maintenance and service revenue, respectively

Included in maintenance and service expense are professional service and educational training expenses of $10.1 million which were 99% of professional services revenue during 2004 and $9.5 million and 92% of professional services revenue for the prior year. The increase in expense as a percentage of service revenue is due to lower margins in the DOC 1 segment offset somewhat by higher margins in the Enterprise Solutions segment. DOC 1 professional service expenses as a percentage of professional services revenue were 114% and 87% in fiscal 2004 and 2003, respectively. Enterprise solutions professional service expenses as a percentage of professional services revenue were 81% and 102% in fiscal 2004 and 2003 respectively. Services expense as a percent of revenue is expected to decrease slightly as the Company adjusts staffing levels to meet current revenue expectations.

Costs of maintenance were $8.3 million for fiscal 2004 representing 16% of maintenance revenue compared with costs of $7.6 million and 17% of maintenance revenue in fiscal 2003. The Company anticipates that these costs as a percent of revenue will remain constant in the near future.

Total operating costs of $72.0 million were 61% of revenue in fiscal 2004 compared with $59.4 million or 57% of revenue during fiscal 2003. As discussed below, the increased operating costs primarily relate to the Sagent Data Flow and Centrus products acquired in October 2003.

Software development costs incurred subsequent to establishment of the software’s technological feasibility are capitalized. Capitalization ceases when the software is available for general release to customers. All costs not meeting the requirements for capitalization are expensed in the period incurred. Software development costs include direct labor cost and overhead. Capitalized software development costs are amortized by the greater of (a) the ratio that current gross revenues for the product bear to the total of current and anticipated future gross revenues for that product or (b) the straight-line method over the remaining estimated economic life of the product including the period being reported on. At the balance sheet date, the Company evaluates the net realizable value of the capitalized costs and adjusts the current period amortization for any impairment of the capitalized asset value. Amortization of capitalized software is included in the cost of license fees.

Total expenditures for research and development, before capitalization, in fiscal 2004 and 2003 were $22.6 million or 19% of total revenue and $19.5 million, also 19% of revenue, respectively. Research and development expenses (after capitalization of certain software development costs) totaled $16.0 million in fiscal 2004 and $11.8 million in 2003, representing 13% and 11% of total revenue, respectively. The increase in costs is primarily due to costs related to the Sagent Data Flow and Centrus products acquired in October 2003 which accounted for $3.3 million in fiscal 2004. Amortization of capitalized software exceeded capitalization by $2.1 million and $1.2 million in fiscal 2004 and 2003.

Sales and marketing expenses totaled $39.9 million or 34% of revenue in fiscal 2004 and $32.9 million or 32% of revenue in fiscal 2003. The increase in expense is primarily due to increased sales headcount in the enterprise solutions segment ($1.3 million) and increased domestic and international distribution costs related to the Sagent products ($5.2 million) acquired in October 2003. The Company expects these costs to remain relatively close to current levels as a percentage of revenue. Sales and marketing costs for the Enterprise Solutions products were 30% of total Enterprise Solutions revenue for fiscal 2004 and 28% for fiscal 2003. DOC1 sales and marketing costs were 44% of total DOC1 revenue for fiscal 2004 and 40% for fiscal 2003.

General and administrative expenses were $16.2 million or 14% of total revenue in fiscal 2004 compared with $14.6 million or 14% for fiscal 2003. The increase in expense is primarily due to increased headcount related to the Sagent products acquired in October 2003 ($1.5 million) and other merger and acquisition related costs ($0.5 million). The Company expects general and administrative expenses to remain at these levels as a percentage of revenue in the upcoming year.

Net non-operating income was $1.7 million in fiscal 2004 compared with net non-operating income of $0.9 million in fiscal 2003. This increase is primarily due to gains from currency translation ($0.3 million) and disposal of assets ($0.3 million) during the current year. The Company does not expect to benefit from gains on foreign currency transactions. No short-term borrowing requirements are expected; this expectation could be affected substantially by future investment opportunities including acquisitions.

The Company’s effective tax rate was 36.7% in fiscal 2004 and 34.4% in fiscal 2003. The increased effective rate is primarily due to increased operating losses in foreign jurisdictions where the Company cannot recognize the tax benefit of the losses.

Fiscal 2003 as Compared with Fiscal 2002

For the year ended March 31, 2003, Group 1’s revenue was $104.3 million compared with $89.4 million for the prior year. Group 1’s net income available to common stockholders for the year increased 99% to $8.7 million from $4.4 million for fiscal 2002. The increase in profitability is attributed to increased revenue in both the Enterprise Solutions and DOC 1 segments, partially offset by higher costs of license in each segment and higher operating costs.

All of Group 1’s operations are in the two business segments defined as the Enterprise Solutions division and DOC1 division. Enterprise Solutions revenue accounted for 68% and 67% of Group 1’s total revenue in fiscal 2003 and fiscal 2002, respectively. DOC1 revenue was 32% and 33% of total revenue for fiscal 2003 and fiscal 2002, respectively. International revenues accounted for 16% and 15% of Group 1’s total revenue in fiscal 2003 and fiscal 2002, respectively.

Software license fees and related revenue of $48.5 million increased 47% from the prior year. As a percentage of total revenue, software license and related revenue was 46% and 37% for fiscal years 2003 and 2002, respectively. The increase was due to higher license fee revenue in both business segments as further described below.

The Enterprise Solutions segment’s data quality/direct marketing software license fees increased 57% for fiscal year 2003 compared with fiscal year 2002. The Company’s flagship product Code 1 Plus was responsible for 26% of the license fee increase. Sales of GeoTAX accounted for 15% of the year over year increase. The Company’s newest Data Quality offerings, DataSight and the Seibel Data Quality Connector accounted for 6% of the revenue increase from fiscal 2002.

License revenue from DOC1 software increased by 28% in fiscal 2003 over the prior fiscal year. The increase was due to higher licensing revenue in European and U.S. operations. U.S. operations accounted for 18% of the total revenue increase while European operations accounted for 10% of the revenue increase from fiscal 2002.

Maintenance and services revenue of $55.8 million for the year decreased 1% from the prior year because of decreases in services revenue as described below. Maintenance and service revenue accounted for 54% and 63% of total revenue in fiscal 2003 and fiscal 2002, respectively. Recognized maintenance fees were $45.7 million in fiscal 2003 and $43.6 million in fiscal 2002, an increase of 5%. Professional service and educational training revenues were $10.1 million in fiscal 2003 and $12.8 million in fiscal 2002, a decrease of 21%.

Enterprise Solutions maintenance revenue increased 1% over the prior year to $33.9 million. DOC1 maintenance revenue increased 19% to $11.8 million in fiscal 2003. The increase in DOC 1 maintenance revenue is due to recognition of a higher level of maintenance deferrals based on higher aggregate sales from prior periods and increased maintenance renewals based on an increase in the installed customer base.

Professional services revenue from the Enterprise Solutions segment decreased to $3.2 million in fiscal 2003 from $4.1 million in fiscal 2002, a decrease of 23%. DOC1 services revenue decreased 20% in fiscal 2003 to $6.9 million. The decrease in services revenue in Enterprise Solutions is due to higher sales of existing products into the installed base limiting the need for additional integration services. The decrease in DOC 1 service revenues is primarily due to the increased sales of the DOC 1 Archive product which requires less implementation and configuration time than do the traditional document composition products.

Total costs of revenue for fiscal 2003 were $32.4 million versus $32.9 million for fiscal 2002, representing 31% and 37% of total revenue, respectively. Costs of revenue include software license expense and maintenance and service expense. Software license expense consists of the amortization of purchased and developed software development costs, royalty payments to third party vendors, and the costs of documentation and quality assurance. Maintenance and service expense consist primarily of consulting, education and support personnel salaries and related costs as well as the costs to distribute the product, including the costs of the media on which it is delivered, shipping and handling costs and information technology costs.

Software license expense increased to $15.3 million in fiscal 2003 representing 32% of software license and related revenue compared with $12.0 million in fiscal 2002 representing 37% of software license and related revenue. The decrease as a percent of revenue is primarily due to the increase in license revenue exceeding the increase in license expense. The increase in software license expense is due to an increase in amortization of capitalized developed software ($1.9 million) and an increase in third party royalty expense ($1.3 million).

Maintenance and service expense decreased to $17.1 million in fiscal 2003 from $20.8 million in fiscal 2002, 31% and 37% of maintenance and service revenue, respectively

Included in maintenance and service expense are professional service and educational training expenses of $9.5 million which were 93% of professional services revenue during 2003 and $12.5 million and 98% of professional services revenue for the prior year. The decrease in expense as a percentage of services revenue is due to lower personnel ($1.7 million) and third party costs ($1.1 million) in both operating segments offset only partially by lower revenue ($2.7 million) in both segments.

Costs of maintenance were $7.6 million for fiscal 2003 representing 17% of maintenance revenue compared with costs of $8.3 million and 19% of maintenance revenue in fiscal 2002.

Total operating costs of $59.4 million were 57% of revenue in fiscal 2003 compared with $50.4 million or 56% of revenue during fiscal 2002. The various components of operating costs are discussed below.

Costs for research and development, before capitalization, in fiscal 2003 and 2002 were $19.5 million or 19% of total revenue and $17.4 million or 20% of revenue, respectively. Research and development expenses (after capitalization of certain software development costs) totaled $11.8 million in fiscal 2003 and $10.3 million in 2002, representing 11% and 12% of total revenue, respectively. The increase in costs is due to increased spending on new product initiatives in the DOC1 segment.

Sales and marketing expenses totaled $32.9 million or 32% of revenue in fiscal 2003 and $28.9 million or 32% of revenue in fiscal 2002. The increase in expense is due to higher incentive compensation expense associated with the increase in revenue. The Company expects these costs to remain relatively close to current levels as a percentage of revenue. Sales and marketing costs for the Enterprise Solutions products were 28% of total Enterprise Solutions revenue for fiscal 2003 and 29% for fiscal 2002. DOC1 sales and marketing costs were 40% of total DOC1 revenue for fiscal 2003 and 39% for fiscal 2002.

General and administrative expenses were $14.6 million or 14% of total revenue in fiscal 2003 compared with $11.3 million or 13% for fiscal 2002. The increase is attributable to an increase in incentive compensation accruals ($1.5 million) related to increased earnings and bad debt reserves ($0.5 million) related to increased revenue.

Net non-operating income was $0.9 million in fiscal 2003 compared with net non-operating income of $1.1 million in fiscal 2002. This decrease is primarily due to lower interest income based on lower interest rates. The Company expects non-operating income to remain relatively flat.

The Company’s effective tax rate was 34.4% in fiscal 2003 and 39.2% in fiscal 2002. The current year’s rate is the net effect of a 35% domestic tax rate combined with a 29% foreign tax rate on taxable net income. The decreased effective rate is primarily due to higher credits for research and development in the United States.

Seasonality and Inflation

Group 1 in the past has experienced greater sales and earnings in the January-March quarter, the fourth quarter of its fiscal year; there can be no assurance, however, that this will occur in the future. This seasonal factor is believed to be attributable to buying patterns of major accounts and also to fiscal year incentives for Group 1’s sales representatives. Group 1’s revenue and resultant earnings have shown substantial variation on a quarter-to-quarter basis. The Company’s license agreements represent the culmination of sales cycles averaging three to six months. Any significant lengthening in the sales cycle can have the effect of moving revenue from one quarter into the next, contributing to quarter-to-quarter variations.

Prices remain stable for Group 1’s products. Inflation directly affects Group 1’s cost structure principally in the areas of Associate compensation and benefits, occupancy and support services and supplies.

Liquidity and Capital Resources

The Company’s working capital was $34.0 million at March 31, 2004 as compared with $39.8 million a year earlier. The current ratio was 1.5 to 1 at March 31, 2004 and 1.8 to 1 at March 31, 2003. Note that the reduced working capital and current ratio are primarily due to an increase in the current portion of deferred revenue related to maintenance contracts. Accordingly, working capital and current ratios may not be directly comparable to such data for companies in other industries where similar revenue deferrals are not typical.

The Company provides for its funding requirements through cash generated from operations. Additionally, the Company maintains a $10 million line of credit arrangement with a commercial bank, expiring October 31, 2004. The line of credit bears interest at the bank’s prime rate or Libor plus 140 basis points, at Group 1’s option. The line of credit is not collateralized but requires Group 1 to maintain certain operating ratios. At March 31, 2004 and at March 31, 2003, there were no borrowings outstanding under the line of credit.

During fiscal 2004, net income of $9.5 million and non-cash expenses of $11.8 million offset by $5.4 million net change in assets and liabilities provided a total of $15.9 million cash from operating activities. The net changes in assets and liabilities included an increase in accounts receivable that decreased cash by $10.5 million during the year. The increase in receivables was due to the increase in revenue and deferred revenue. Other significant changes in assets and liabilities were increased deferred revenues of $3.8 million and increased accrued expenses and compensation of $1.5 million. The increased accrued compensation was due primarily to an increase in incentive compensation accruals related to increases in revenue and net income. Other working capital items decreased cash by $0.2 million.

Cash flows from operations differ from operating results by the amounts of non-cash expenses and by the changes in working capital. Our primary source of operating cash flows is collections of accounts receivable from customers. Cash receipts for maintenance revenue are received annually in advance and the revenue is recognized ratably over the maintenance period resulting in cash receipts in excess of recognized maintenance revenue. Cash receipts for license fee and professional service revenue are billed on standard terms of up to 90 days. Due to the significant amount of license fee revenue billed in the fourth fiscal quarter and remaining in accounts receivable at March 31, 2004 cash receipts from license and professional service revenue are less than the amount recognized. The Company’s primary operating cash disbursements are for payroll, rent and outside contractors. The typical payment terms for vendors are net 30. The Company has significant non-cash expenses in depreciation and amortization that result in cash disbursements that are less than the operating cash flows.

Cash flows used in investing activities of $31.3 million consist of expenditures for investments in software development and capital equipment of $11.7 million, $13.1 million net cash paid for the Sagent acquisition, proceeds of $0.4 million from the sale of intellectual property and $9.1 million net cash used for purchases of available for sale securities.

Proceeds from the exercise of stock options of $1.3 million were partially offset by principal payments on debt of $0.4 million for a total of $0.9 million cash provided by financing activities.

Group 1 continually evaluates the credit and market risks associated with outstanding receivables. In the course of this review, Group 1 considers many factors specific to the individual client as well as to the concentration of receivables within industry groups.

As of March 31, 2004, the Company’s capital resource commitments consisted primarily of non-cancelable operating lease commitments for office space and equipment.

The following table lists the Company’s contractual obligations and commercial commitments as of March 31, 2004 (in thousands):

Contractual Obligations	Total Amount Committed		Less than 1 Year		1-3 Years		4-5 Years		Over 5 Years

Operating Leases	$	29,507	$	4,549	$	7,582	$	5,406	$	11,970
Capital Leases		78		51		27		—		—
Notes Payable		350		350		—		—		—

Total Contractual Cash Obligations	$	29,935	$	4,950	$	7,609	$	5,406	$	11,970

The Company does not engage in any off-balance sheet financing arrangements. In particular, it does not have any interest in so-called limited purpose entities, which include special purpose entities (SPEs) and structured finance entities.

Based on past performance and current expectations, the Company believes that its cash and cash equivalents, short-term investments, and cash generated from operations will satisfy its working capital needs, capital expenditures, software development, investment requirements, commitments, and other liquidity requirements associated with its existing operations through at least the next twelve months.

Critical Accounting Policies

The Company’s significant accounting policies are described in Note 1 of Notes to Consolidated Financial Statements. The Company considers the accounting policies related to revenue recognition to be critical to the understanding of our results of operations. These critical accounting policies also include the areas where the Company has made the most difficult, subjective or complex judgments in making estimates, and where these estimates can significantly impact the Company’s financial results under different assumptions and conditions. The Company prepares its financial statements in conformity with accounting principles generally accepted in the United States. As such, the Company is required to make certain estimates, judgments and assumptions that it believes are reasonable based upon the information available. These estimates and assumptions affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the periods presented. Actual results could differ from those estimates.

Revenue Recognition: Revenues are primarily derived from software licenses and related services, which include maintenance and support, consulting and training services. Revenues from license arrangements are recognized when the following four criteria have been met: 1) persuasive evidence of an arrangement exists; 2) delivery has occurred; 3) the fee is fixed or determinable; and 4) collectibility is probable. The third and fourth criteria may require the Company to make significant judgments or estimates. Revenue from multiple-element arrangements is recognized using the residual method whereby the fair value of any undelivered elements, such as maintenance and support, professional services and subscription services, is deferred and any residual value is allocated to the software and recognized as revenue upon delivery. Fair values of maintenance and support, professional services and subscription services have been determined based on the price the Company charges when the element is sold separately to other customers or upon renewal rates quoted in the contracts when the quoted renewal rates are deemed to be substantive. If vendor-specific objective evidence does not exist for all undelivered elements, all revenue is deferred until sufficient evidence exists or all elements have been delivered.

It is generally not the Company’s practice to offer payment terms greater than 90 days. If payment terms extend beyond our normal terms, revenue is recognized as the payments become due. The Company assesses whether collection is probable based on a number of factors, including the customer’s past transaction history and credit-worthiness. Payment terms are not tied to milestone deliverables or customer acceptance.

Allowance for Doubtful Accounts: Group 1 maintains allowances for doubtful accounts for estimated losses resulting from the inability of its customers to make required payments. The estimates are based on the Company’s assessment of the collectibility of specific customer accounts and the aging of accounts receivable at the end of each reporting period. If the financial condition of Group 1 customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required and cash flow could be adversely affected. In fiscal 2004, the Company collected $378,000 in accounts receivable that was previously recorded as bad debt expense resulting in revised estimates for the allowance for doubtful accounts.

Capitalized Software: In accordance with Statement of Financial Accounting Standards (“SFAS”) No. 86, “Accounting for the Costs of Computer Software to be Sold, Leased, or Otherwise Marketed,” software development costs are expensed as incurred until technological feasibility has been established, at which time such costs are capitalized until the product is available for general release to customers. Judgment is required in determining when the technological feasibility of a product is established. Software development costs capitalized include direct labor costs and fringe labor overhead costs attributed to programmers, software engineers, quality control and field certifiers working on products after they reach technological feasibility but before they are generally available to customers for sale. Capitalized costs are amortized over the estimated product life of three to five years, using the greater of the straight-line method or the ratio of current product revenues to total projected future revenues. At the balance sheet date, the Company evaluates the net realizable value of the capitalized costs and adjusts the current period amortization for any impairment of the capitalized asset value. Revenue projections used in determining the estimated product life and future recoverability in assessing the net realizable value are estimates and actual future results may differ.

Goodwill: The Company adopted Statement of Financial Accounting Standards No. 142 Goodwill and Other Intangible Assets (SFAS No. 142) effective April 1, 2001 and upon adoption ceased to amortize goodwill. SFAS No. 142 requires goodwill amortization to cease and for goodwill to be tested for impairment on an annual basis and between annual tests if an event occurs or circumstances change that would more likely than not reduce

the fair value of a reporting unit below its carrying value. The Company performed the required annual impairment assessment of goodwill balances in accordance with the provisions of SFAS No. 142 during the third quarter fiscal 2004 and concluded that goodwill of its reporting units was not impaired. Since no event occurred or circumstances changed during the Company’s fourth quarter of fiscal 2004 that would, more likely than not, reduce the fair value of a reporting unit below its carrying value, no impairment was recorded in the fourth quarter of fiscal 2004. If actual market conditions are less favorable than those projected by management or if an event occurs or circumstances change that would more likely than not reduce the fair value of Group 1’s reporting units below its carrying value, goodwill impairment charges may be required.

Goodwill represents the excess of the aggregate purchase price over the fair market value of the tangible and intangible assets acquired in various acquisitions and, prior to fiscal year 2002, was amortized on a straight-line basis over the estimated economic useful life ranging from nine to fifteen years. Goodwill, net of accumulated amortization, was $24.3 million and $12.7 million at March 31, 2004 and 2003, respectively. There was no goodwill amortization expense during fiscal years 2004, 2003 and 2002 in accordance with SFAS No. 142, as discussed above.

Recent Accounting Pronouncements

In November 2002, the Emerging Issues Task Force (“EITF”) reached a consensus on Issue No. 00-21, “Revenue Arrangements with Multiple Deliverables.” EITF Issue No. 00-21 provides guidance on how to account for arrangements that involve the delivery or performance of multiple products, services and/or rights to use assets. The provisions of EITF Issue No. 00-21 will apply to revenue arrangements entered into in fiscal periods beginning after June 15, 2003. The adoption of this standard did not have a material impact on the Company’s financial statements.

In November 2002, the FASB issued FASB Interpretation No. 45 (“FIN 45”), “Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others.” FIN 45 requires that a liability be recorded in the guarantor’s balance sheet upon issuance of a guarantee. In addition, FIN 45 requires disclosures about the guarantees that an entity has issued, including a reconciliation of changes in the entity’s product warranty liabilities. The initial recognition and initial measurement provisions of FIN 45 are applicable on a prospective basis to guarantees issued or modified after December 31, 2003. The adoption of this Statement did not have a material impact on the Company’s financial statements.

In January 2003, the FASB issued FASB Interpretation No. 46 (“FIN 46”), “Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51.” FIN 46 requires certain variable interest entities to be consolidated by the primary beneficiary of the entity if the equity investors in the entity do not have the characteristics of a controlling financial interest or do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support from other parties. FIN 46 is effective for all new variable interest entities created or acquired after January 31, 2003. For variable interest entities created or acquired prior to February 1, 2003, the provisions of FIN 46 must be applied for the first interim or annual period beginning after December 15, 2003. The adoption of FIN 46 did not have a material effect on the Company’s financial position or results of operations.

In April 2003, the FASB issued SFAS No. 149, “Amendment of Statement 133 on Derivative Instruments and Hedging Activities.” SFAS No. 149 amends and clarifies accounting for derivative instruments, including certain derivative instruments embedded in other contracts, and for hedging activities under SFAS No. 133. The statement requires that contracts with comparable characteristics be accounted for similarly and clarifies when a derivative contains a financing component that warrants special reporting in the statement of cash flows. SFAS No. 149 is effective for contracts entered into or modified after December 31, 2003, except in certain circumstances, and for hedging relationships designated after December 31, 2003. The adoption of SFAS No. 149 did not have a material effect on the Company’s financial position or results of operations.

In May 2003, the FASB issued SFAS No. 150, “Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity.” This Statement establishes standards for how an issuer classifies and measures in its statement of financial position certain financial instruments with characteristics of both liabilities and equity. It requires that an issuer classify a financial instrument that is within its scope as a liability (or an asset in some circumstances) because that financial instrument embodies an obligation of the issuer. This Statement is effective for financial instruments entered into or modified after May 31, 2003, and otherwise is effective at the

beginning of the first interim period beginning after September 15, 2003, except for mandatorily redeemable financial instruments of nonpublic entities. The adoption of this standard did not have a material effect on the Company’s financial position or results of operations.

Item 7A. Quantitative and Qualitative Disclosures about Market Risk

The Company has subsidiaries in and offices outside of the United States. Additionally, the Company uses third party distributors to market and distribute its products in international regions. Transactions conducted by the subsidiaries and distributors are typically denominated in the local country currency. As a result, the Company is primarily exposed to foreign exchange rate fluctuations as the financial results of its subsidiaries and third party distributors are translated into U.S. dollars in consolidation. As exchange rates vary, these results, when translated, may vary from expectations and impact overall expected profitability. Through and as of March 31, 2004, however, the Company’s exposure was not material to the financial statements taken as a whole. The Company has not entered into any foreign currency hedging transactions with respect to its foreign currency market risk. The Company does not have any financial instruments subject to material market risk.

Risk Factors

Failure to complete the merger with Pitney Bowes could have a negative impact on the market price of Group 1 common stock and result in volatility to our stock price.

If the merger with Pitney Bowes is not completed, the price of our common stock may decline to the extent that the current market price reflects a market assumption that the merger will be completed.

Prior to announcement of the proposed merger with Pitney Bowes, the trading price of our common stock was subject to significant fluctuations in response to variations in quarterly operating results, the gain or loss of significant contracts, changes in earning estimates by analysts, announcements of technological innovations or new products by us or our competitors, general conditions in the software and computer industries and other events or factors. In addition, the stock market in general has experienced extreme price and volume fluctuations that have affected the market price for many companies in industries similar or related to ours and that have been unrelated to the operating performance of these companies. In the event that the merger with Pitney Bowes is not completed, these market fluctuations may continue to adversely affect the market price of our common stock.

Our total revenue and operating results may fluctuate.

We may experience a shortfall in revenue or earnings or otherwise fail to meet public market expectations, which could materially and adversely affect our business and the market price of our common stock. Our total revenue and operating results may fluctuate significantly because of a number of factors, many of which are outside of our control. These factors include, but are not necessarily limited to:

•	Level of product, services and price competition
•	Length of our sales cycle and customer licensing patterns
•	The size and timing of individual license transactions
•	Delay or deferral of customer purchase and implementations of our products
•	Success in expanding or maintaining our direct sales force and indirect distribution channels
•	Timing of new product introductions and product enhancements
•	Appropriate mix of products licensed and services sold
•	Levels of international transactions
•	Activities of and acquisitions by competitors
•	Labor turnover and timing of new hires and the allocation of our resources
•	Changes in the economy and foreign currency exchange rates
•	Our ability to develop and market new products and control costs
•	Satisfactory completion of services we provide
•	Performance of key third party service providers

One or more of the foregoing factors may cause our operating expenses to be disproportionately high during any given period or may cause our net revenue and operating results to fluctuate significantly.

Our quarterly operating results may fluctuate.

Our total revenue and operating results may vary drastically from quarter to quarter. The main factors that may affect these fluctuations are:

•	The discretionary nature of our customers’ purchase and budget cycles
•	The potential delays in recognizing revenue from license transactions
•	The timing of new product releases
•	Seasonal variations in operating results
•	Variations in the fiscal or quarterly cycles of our customers
•	The size and complexity of our license transactions
•	Domestic and international business conditions

Each customer’s decision to purchase our products and services is discretionary and is subject to its budget cycles. In addition, the timing of license revenue is difficult to predict because of the length of our sales cycle, which has ranged to date from one to eighteen months. We base our operating expenses on anticipated revenue trends. Because a high percentage of these expenses are relatively fixed, a delay in recognizing revenue from license transactions could cause significant variations in operating results from quarter to quarter and could result in operating losses. If these expenses precede, or are not subsequently followed by increased revenues, our operating results could be materially and adversely affected.

As a result of these and other factors, revenues for any quarter are subject to significant variation and we believe that period-to-period comparisons of our results of operations are not necessarily meaningful. The reader should not rely on these comparisons as indications of future performance.

We need to integrate acquisitions and manage growth successfully.

Our business strategy includes pursuing opportunities to grow our business, both internally and through selective acquisitions and strategic alliances. Our ability to implement this strategy depends, in part, on our success in making such acquisitions and strategic alliances on satisfactory terms and successfully integrating them into our operations. These acquisitions may initially cause dilution of earnings and may impose significant strains on our management, operating systems and financial resources. Failure to manage this growth, or unexpected difficulties encountered during expansion, could have an adverse effect on our business, operating results and financial condition.

We acquired assets of one company during fiscal 2004 and assets from three companies during fiscal 2002. The Company’s ongoing strategy includes pursuing additional acquisitions. We may not be able to assimilate successfully the additional personnel, operations, acquired technology and products into our business. In particular, we will need to assimilate and retain key professional services, sales, development and marketing personnel. Key personnel from the acquired companies may in the future decide to pursue other opportunities. In addition, it may be necessary to integrate products of these companies with our technology, and it is uncertain whether we may accomplish this easily or at all. These integration difficulties could disrupt our ongoing business, distract management and employees or increase expenses. Acquisitions are inherently risky, and we may also face unexpected costs, which may adversely affect operating results in any quarter.

Due to these and other factors, we may not meet expectations of securities analysts or investors with respect to revenues or other operating results of the combined company, which could adversely affect our stock price

Economic conditions could adversely affect our revenue growth and ability to forecast revenue

The revenue growth and profitability of our business depends on the overall demand for our software products and services. Because our sales are primarily to major corporate customers our business is subject to fluctuations based on overall economic conditions. The general weakening of the global economy caused a decrease in our software license revenues in fiscal 2002. A softening of demand for computer software caused by renewed weakening of the economy, domestically or internationally, may result in lower revenues and growth rates.

Our revenue pipeline estimates may not consistently correlate to actual revenues in a particular quarter or over a long period of time. A slowdown in the economy, domestically or internationally, or a slow down in various industries may cause customer purchasing decisions to be delayed, reduced in amount or canceled, all of which could reduce the rate of conversion of the pipeline into contracts. A variation in the pipeline or in the conversion of the pipeline into contracts could cause us to plan or budget improperly and thereby could adversely affect our business, financial condition or results of operations. In addition, primarily due to a substantial portion of our license contracts closing in the latter part of the quarter, and our costs being primarily fixed, management may not be able to adjust our cost structure in response to a variation in the conversion of the pipeline into contracts in a timely manner, thereby adversely affecting our business, financial condition and results of operations.

We may not be able to compete effectively in the Internet-related products and services market.

Group 1’s Web service applications communicate through public and private networks over the Internet. The success of our products may depend, in part, on our ability to continue developing products that are compatible with the Internet. We cannot predict with any assurance whether the demand for Internet-related products and services will increase or decrease in the future. The increased commercial use of the Internet could require substantial modification and customization of our products and the introduction of new products.

Critical issues concerning the commercial use of the Internet, including security, privacy, demand, reliability, rate of adoption, cost, ease of use, accessibility, quality of service and potential tax or other government regulation, remain unresolved and may affect the use of the Internet as a medium to support the functionality of our products and distribution of our software. If these critical issues are not favorably resolved, our business, operating results and financial condition could be materially and adversely affected.

Our continued success will require us to keep pace with technological developments, evolving industry standards and changing customer needs.

The software market in which we compete is characterized by (i) rapid technological change, (ii) frequent introductions of new products, (iii) changing customer needs and (iv) evolving industry standards. To keep pace with technological developments, evolving industry standards and changing customer needs, we must support existing products and develop new products. We may not be successful in developing, marketing and releasing new products or new versions of our products that respond to technological developments, evolving industry standards or changing customer requirements. We may also experience difficulties that could delay or prevent the successful development, introduction and sale of these enhancements. In addition, these enhancements may not adequately meet the requirements of the marketplace and may not achieve any significant degree of market acceptance. If release dates of any future products or enhancements to Group 1’s products are delayed, or if these products or enhancements fail to achieve market acceptance when released, our business, operating results and financial condition could be materially and adversely affected. In addition, new products or enhancements by our competitors may cause customers to defer or forego purchases of our products, which could have a material adverse effect on our business, financial condition and results of operations.

Software errors or defects in our products could reduce revenues.

Software products frequently contain errors or failures, especially when first introduced or when new versions are released, and could be affected by viruses. We have, in the past, been forced to delay the commercial release of products until software problems have been corrected. We could lose revenues as a result of software viruses, errors or defects, including defects in third party products with which our products work. Testing errors may also be found in new products or releases after commencement of commercial shipments, resulting in loss of revenue or delay in market acceptance, damage to our reputation, or increased service and warranty costs, any of which could have a material adverse effect upon our business, operating results and financial condition.

If we do not successfully manage our growth, our business may be negatively impacted.

If we fail to manage our growth effectively, our business, financial condition and results of operations could be materially and adversely affected. Our business has grown rapidly in recent years. This growth has placed a significant strain on our management systems and resources. In addition, this growth may require us to implement new systems or upgrade current systems, and the failure to successfully implement such new or improved systems could materially and adversely affect our business. To manage future growth, we must continue to (i) implement and improve our financial, operational and management controls, reporting systems and procedures on a timely basis and (ii) expand, train and manage our employee work force.

Failure to meet regulatory requirements set by the USPS and CPC could have a negative impact on revenues.

We are required to maintain many of our products in accordance with regulatory standards set by the U.S. and Canadian Postal authorities. Failure to meet these requirements could adversely affect our business, financial condition and results of operations.

Our expanding distribution channels may create additional risks.

Failure to control channel conflicts could materially and adversely affect our business, operating results and financial condition. We have a number of relationships with resellers, which assist us in obtaining broad market coverage. We have generally avoided exclusive relationships with resellers of our products. Discount policies and reseller licensing programs are intended to support each distribution channel with a minimum level of channel conflicts.

If we do not maintain our relationships with third party vendors, interruptions in the supply of our products may result.

We may not be able to replace the functionality provided by the third-party software and data currently offered with our products if that software or data becomes obsolete or incompatible with future versions of our products or is not adequately maintained or updated. Portions of our products incorporate software or data that was developed and is maintained by third-party software developers or data providers. Although we believe there are other sources for these products and data, any significant interruption in the supply could adversely impact our sales unless and until we can secure another source. We depend in part on these third parties’ ability to enhance their current products and data, to develop new products and update data on a timely and cost-effective basis and to respond to emerging industry standards and other technological changes. The absence of or any significant delay in the replacement of functionality provided by third-party software in our products could materially and adversely affect our sales.

If we acquire additional companies, products or technologies, we may face risks similar to those faced in our other acquisitions.

We may continue to make other investments in companies, products or technologies. We may not realize the anticipated benefits of any other acquisition or investment. If we acquire another company, we will likely face the same risks, uncertainties and disruptions as discussed above with respect to our other acquisitions. In addition, our profitability may suffer because of acquisition-related costs or write-down costs for acquired goodwill and other intangible assets.

We may not be able to protect our proprietary information.

We rely primarily on a combination of patent, copyright, trade secret and trademark laws, confidentiality procedures and contractual provisions to protect our proprietary rights. We also believe that the technological and creative skills of our personnel, new product developments, frequent product enhancements, name recognition and reliable product maintenance are essential to establishing and maintaining a technology leadership position. Notwithstanding these, it may be possible for other persons to obtain copies of Group 1’s products. Group 1 believes that because of the rapid pace of technological change in the technology industry and changes in postal regulations that affect several core products, copyright and trade secret protection are less significant than factors such as the knowledge and experience of Group 1’s management and other personnel and their ability to develop, enhance, market and acquire new products. Policing unauthorized use of our products is difficult. In addition, the laws of some foreign countries do not protect our proprietary rights as fully as do the laws of the United States. Our means of protecting our proprietary rights in the United States or abroad may not be adequate.

Although we do not believe that we are infringing on any proprietary rights of others, third parties may claim that we have infringed on their intellectual property rights. Furthermore, former employers of our former, current or future employees may assert claims that such employees have improperly disclosed to us the confidential or proprietary information of such former employers. Any such claims, with or without merit, could (i) be time consuming to defend, (ii) result in costly litigation, (iii) divert management’s attention and resources, (iv) cause product delays in product and services deliveries and (v) require us to pay monetary damages or enter into royalty or licensing agreements. A successful claim of product infringement against us and our failure or inability to license or create a workaround for such infringed or similar technology may materially and adversely affect our business, operating results and financial condition.

We license certain software from third parties. These third-party software licenses may not continue to be available to us on acceptable terms. The loss of, or inability to maintain, any of these software licenses could result in shipment delays or reductions. This could materially and adversely affect our business, operating results and financial condition.

Our international operations involve risks.

Our international operations are subject to a variety of risks, including (i) foreign currency fluctuations, (ii) economic or political instability, (iii) shipping delays and (iv) various trade restrictions. Any of these risks could have a significant impact on our ability to deliver products on a competitive and timely basis. Significant increases in the level of customs duties, export quotas or other trade restrictions could also have an adverse effect on our business, financial condition and results of operations. In situations where direct sales are denominated in foreign currency, any fluctuation in foreign currency or the exchange rate may adversely affect our business, financial condition and results of operations.

Item 8. Financial Statements and Supplementary Data

See pages 28 through 50.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9a. Controls and Procedures

(a) Evaluation of disclosure controls and procedures. Based on their evaluation as of March 31, 2004, the Company s principal executive officer and principal financial officer have concluded that the Company s disclosure controls and procedures as defined in Rules 13a-14(c) under the Securities Exchange Act of 1934 (the Exchange Act) are effective to ensure that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms.

(b) Changes in internal controls. There were no changes in the Company’s internal controls or in other factors that could affect these controls subsequent to the date of their evaluation. There were no significant deficiencies or material weaknesses, and therefore there were no corrective actions taken.

Report of Independent Registered Public Accounting Firm

To the Board of Directors and Stockholders of
Group 1 Software, Inc.

In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of operations, of comprehensive income, of stockholders’ equity and of cash flows present fairly, in all material respects, the financial position of Group 1 Software, Inc. and its subsidiaries at March 31, 2004 and 2003, and the results of their operations and their cash flows for each of the three years in the period ended March 31, 2004 in conformity with accounting principles generally accepted in the United States of America. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits of these statements in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

As discussed in Note 17, on April 12, 2004 the Company entered into an Agreement and Plan of Merger with Pitney Bowes Inc. and Germanium Acquisition Corporation. The Company will become a wholly-owned subsidiary of Pitney Bowes Inc. subject to regulatory and stockholder approval.

/s/ PricewaterhouseCoopers LLP

McLean, Virginia
June 11, 2004

GROUP 1 SOFTWARE, INC.
CONSOLIDATED BALANCE SHEETS
(In thousands, except par value)

	MARCH 31,

	2004			2003

ASSETS
Current assets:
Cash and cash equivalents	$	43,211		$	56,475
Short-term investments, available for sale		16,777			7,712
Trade and installment accounts receivable, less allowance for doubtful accounts of $1,328 and $1,755		35,478			18,834
Deferred income taxes		2,766			2,130
Prepaid expenses and other current assets		4,786			4,067

Total current assets		103,018			89,218
Property and equipment, net		5,824			4,707
Computer software, net		25,736			23,490
Goodwill		24,340			12,716
Other assets		6,151			245

Total assets	$	165,069		$	130,376

LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable	$	2,007		$	1,358
Current portion of notes payable and capital lease obligation		527			371
Accrued expenses		13,368			7,033
Accrued compensation		10,129			9,454
Current deferred revenues		42,975			31,241

Total current liabilities		69,006			49,457
Notes payable and capital lease obligation, net of current portion		42			350
Deferred revenues, long-term		1,534			315
Deferred income taxes		4,587			4,694

Total liabilities		75,169			54,816

Commitments and contingencies
Stockholders’ equity:
6% cumulative convertible preferred stock $0.25 par value; 1,200 shares authorized; no shares issued and outstanding		—			—
Common stock $0.50 par value; 200,000 and 50,000 shares authorized; 15,197 and 14,902 issued and outstanding		7,598			7,451
Additional paid-in capital		37,589			34,951
Retained earnings		47,145			37,619
Accumulated other comprehensive income		2,661			184
Treasury stock, 1,271 and 1,246 shares, at cost		(5,093	)		(4,645	)

Total stockholders’ equity		89,900			75,560

Total liabilities and stockholders’ equity	$	165,069		$	130,376

See notes to consolidated financial statements.

GROUP 1 SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)

	Year Ended March 31,

	2004			2003			2002

Revenue:
Software license and related revenue	$	56,472		$	48,480		$	32,996
Maintenance and services		62,269			55,772			56,432

Total revenue		118,741			104,252			89,428

Cost of revenue:
Software license expense		14,956			15,293			12,051
Maintenance and service expense		18,398			17,094			20,802

Total cost of revenue		33,354			32,387			32,853

Gross profit		85,387			71,865			56,575
Operating expenses:
Research and development, net (see Note 1 for gross expenditures)		15,974			11,800			10,345
Sales and marketing		39,875			32,947			28,845
General and administrative		16,157			14,626			11,255

Total operating expenses		72,006			59,373			50,445

Income from operations		13,381			12,492			6,130
Non-operating income:
Interest income		1,208			1,157			1,589
Interest expense		(55	)		(301	)		(372	)
Other non-operating income (expense)		520			14			(69	)

Total non-operating income		1,673			870			1,148

Income before provision for income taxes		15,054			13,362			7,278
Provision for income taxes		5,528			4,602			2,852

Net income		9,526			8,760			4,426
Preferred stock dividend requirements		0			(44	)		(56	)

Net income available to common stockholders	$	9,526		$	8,716		$	4,370

Basic earnings per share	$	0.69		$	0.67		$	0.35

Diluted earnings per share	$	0.60		$	0.59		$	0.32

Basic weighted average shares outstanding		13,826			13,029			12,474

Diluted weighted average shares outstanding		15,765			14,621			13,798

See notes to consolidated financial statements.

GROUP 1 SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands)

	Year Ended March 31,

	2004		2003		2002

Net income	$	9,526	$	8,760	$	4,426
Foreign currency translation adjustments		2,477		1,552		(82	)

Comprehensive income	$	12,003	$	10,312	$	4,344

See notes to consolidated financial statements

GROUP 1 SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(In thousands)

	Preferred Stock						Common Stock												Treasury Stock

	Shares			Amount			Shares		Par Value		Additional Paid In Capital		Retained Earnings			Accumulated Other Comprehensive Income (Loss)			Shares		Amount			Total Stockholders’ Equity

Balance, March 31, 2001		48		$	916			13,308	$	6,654	$	25,969	$	24,533		$	(1,286	)		994	$	(2,335	)	$	54,451
Dividends to preferred stockholders		—			—			—		—		—		(56	)		—			—		—			(56	)
Issuance of stock upon exercise of options		—			—			528		264		2,853		—			—			236		(2,203	)		914
Treasury shares purchased		—			—			—		—		—		—						10		(49	)		(49	)
Loss on foreign currency translation		—			—			—		—		—		—			(82	)		—		—			(82	)
Tax benefit related to stock options		—			—			—		—		489		—			—			—		—			489
Issuance of warrants to acquire common stock in exchange for services		—			—			—		—		309		—			—			—		—			309
Net income		—			—			—		—		—		4,426			—			—		—			4,426

Balance, March 31, 2002		48			916			13,836		6,918		29,620		28,903			(1,368	)		1,240		(4,587	)		60,402
Dividends to preferred stockholders		—			—			—		—		—		(44	)		—			—		—			(44	)
Exchange of preferred for common shares		(48	)		(916	)		142		71		845		—			—			—		—			—
Issuance of stock upon exercise of options		—			—			924		462		3,005		—			—			6		(58	)		3,409
Gain on foreign currency translation		—			—			—		—		—		—			1,552			—		—			1,552
Tax benefit related to stock options		—			—			—		—		1,464		—			—			—		—			1,464
Compensation expense related to issuance of warrants		—			—			—		—		17		—			—			—		—			17
Net income		—			—			—		—		—		8,760			—			—		—			8,760

Balance, March 31, 2003		—			—			14,902		7,451		34,951		37,619			184			1,246		(4,645	)		75,560

Issuance of stock upon exercise of options		—			—			295		147		1,600		—			—			25		(448	)		1,299
Gain on foreign currency translation		—			—			—		—		—		—			2,477			—		—			2,477
Tax benefit related to stock options		—			—			—		—		1,027		—			—			—		—			1,027
Compensation expense related to issuance of warrants		—			—			—		—		11		—			—			—		—			11
Net income		—			—			—		—		—		9,526			—			—		—			9,526

Balance, March 31, 2004		—		$	—			15,197	$	7,598	$	37,589	$	47,145		$	2,661			1,271	$	(5,093	)	$	89,900

See notes to consolidated financial statements.

GROUP 1 SOFTWARE, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)

	Year Ended March 31,

	2004			2003			2002

Cash flows from operating activities:
Net income	$	9,526		$	8,760		$	4,426
Adjustments to reconcile net income from operations to net cash provided by operating activities:
Amortization expense		9,901			9,836			8,353
Depreciation expense		2,135			2,191			2,425
Provision for doubtful accounts		(378	)		725			225
Net (gain) loss on disposal of assets		(347	)		—			29
Deferred income taxes		(737	)		(255	)		381
Tax benefit from exercises of stock options		1,027			1,465			489
Foreign currency transaction loss		181			95			32
Compensation expense for warrants issued		11			17			—
Changes in assets and liabilities:
Accounts receivable		(10,480	)		(1,570	)		6,358
Prepaid expenses and other current assets		21			(817	)		435
Other assets		(788	)		(38	)		56
Deferred revenues		3,752			1,978			(519	)
Accounts payable		647			121			(784	)
Accrued expenses and accrued compensation		1,466			6,804			(2,761	)

Net cash provided by operating activities		15,937			29,312			19,145

Cash flows from investing activities:
Purchases and development of computer software		(7,712	)		(8,923	)		(7,179	)
Purchases of property and equipment		(3,226	)		(1,981	)		(3,009	)
Payment for acquisitions, net of cash acquired		(11,690	)		—			(6,103	)
Proceeds from sale of intellectual property		375			—			—
Purchases of marketable securities		(37,350	)		(16,524	)		(40,147	)
Proceeds from sale and maturities of available for sale securities		28,285			33,481			23,432

Net cash provided by (used in) investing activities		(31,318	)		6,053			(33,006	)

Cash flows from financing activities:
Proceeds from exercise of stock options		1,299			3,409			914
Repayment of principal on debt and capital lease obligations		(386	)		(6,404	)		(74	)
Dividends paid on preferred stock		—			(59	)		(56	)
Repurchase of common stock		—			—			(49	)

Net cash (used in) provided by financing activities		913			(3,054	)		735

Net increase (decrease) in cash and cash equivalents		(14,468	)		32,311			(13,126	)
Effect of exchange rate on cash and cash equivalents		1,204			1,228			(117	)
Cash and cash equivalents at beginning of period		56,475			22,936			36,179

Cash and cash equivalents at end of period	$	43,211		$	56,475		$	22,936

See notes to consolidated financial statements.

Group 1 Software, Inc.
Notes to Consolidated Financial Statements

(1)

Summary of Significant Accounting Policies

Organization

The accompanying consolidated financial statements are for Group 1 Software, Inc. (“Group 1”), which was incorporated in June 1967. Unless otherwise indicated in the notes to the consolidated financial statements, the term “Company” will refer to the operations of Group 1 and its subsidiaries. Group 1 Software, Inc. develops, acquires, markets and supports software solutions for customer communication management, data quality and direct marketing. The Company distributes all of its products in North America and its customer communication management and data integration solutions throughout the world.

Principles of Consolidation

The consolidated financial statements of the Company include the accounts of Group 1 Software, Inc. and its wholly owned subsidiaries. All material inter-company transactions and balances have been eliminated in consolidation.

Estimates

The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

Revenue Recognition

Revenues are primarily derived from software licenses and related services, which include maintenance and support, subscriptions, consulting and training services. Revenues from license arrangements are recognized when the following four criteria have been met: 1) persuasive evidence of an arrangement exists; 2) delivery has occurred; 3) the fee is fixed or determinable; and 4) collectibility is probable. The third and fourth criteria may require the Company to make significant judgments or estimates. If the agreement includes acceptance criteria, revenue is not recognized until the Company can demonstrate that the software or service can meet the acceptance criteria and customer acceptance has been verified. Most of the Company sales are multiple-element arrangements and may include software licenses and maintenance and support and subscriptions. Additionally, the Company’s arrangements sometimes include professional services. Revenue from multiple-element arrangements is recognized using the residual method whereby the fair value of any undelivered elements, such as maintenance and support, subscriptions and professional services, is deferred and any residual value is allocated to the software and recognized as revenue upon delivery. Fair values of maintenance and support, subscriptions and professional services have been determined based on the price the Company charges when the element is sold separately to other customers or upon renewal rates quoted in the contracts when the quoted renewal rates are deemed to be substantive. If vendor-specific objective evidence does not exist for all undelivered elements, all revenue is deferred until sufficient evidence exists or all elements have been delivered.

Revenue from term license agreements for a period of less than three years, sold with annual maintenance and support, is recognized ratably over the term of the agreement. License fees for term license agreements with periods of three or more years, sold with annual maintenance and support, are recognized at the beginning of the period if all other criteria for revenue recognition have been met. Revenues from maintenance and support and subscriptions for both perpetual and term licenses are deferred and recognized ratably over the term of the contract.

Professional services revenues from installation and training services are deferred and recognized when the services are performed and collectibility is deemed probable. The Company generally recognizes professional services revenues for consulting contracts (other than installation and training) on a time and materials basis as the work is performed. Fixed fee professional services arrangements that do not include significant production, customization or modification of the software are recognized upon completion of the services. When a software license arrangement requires the Company to provide significant production, customization or modification of the software both the product license revenue and consulting services revenue are recognized using the percentage of completion method. Under percentage of completion accounting, both product license and consulting services revenue are recognized as work progresses based upon labor hours incurred. Any expected losses on contracts in progress are expensed in the period in which the losses become probable and reasonably estimable. For each of the years ended March 31, 2004, 2003 and 2002,

contracts accounted for under the percentage of completion method represented less than 1% of total revenues. As of March 31, 2004, the Company has not incurred any losses on contracts in progress.

Service revenue from arrangements where the customer accesses the Company’s software via the internet is recognized ratably over the contract period, which is typically one to two years, or as transactions occur in accordance with the contract terms.

Revenue from products licensed to original equipment manufacturers (OEM’s) is recorded when the Company has received evidence from an OEM that a license agreement has been signed by an end-user. Revenue from sales through value added resellers or distributors is recorded when a license agreement is signed with an end user, evidence of an agreement exists and product has been delivered.

Revenue from products licensed on installment terms to a specific class of customer, mailing service bureaus, with which the Company has established a long standing practice of using installment contracts with a history of successful collections under the original payment terms without making concessions are recorded when products have been shipped and the appropriate evidence of an agreement has been received by Group 1, provided all other revenue recognition criteria have been satisfied. For each of the years ended March 31, 2004, 2003 and 2002, installment contracts with this class of customer represented less than 1% of total revenues.

It is generally not the Company’s practice to offer payment terms greater than 90 days. If payment terms extend beyond our normal terms for customers other than mailing service bureaus revenue is recognized as the payments become due. The Company assesses whether collection is probable based on a number of factors, including the customer’s past transaction history and credit-worthiness. Payment terms are not tied to milestone deliverables or customer acceptance.

The amount of deferred revenue at March 31, 2004 to be recognized during the subsequent years is (in thousands):

2005	$	42,975
2006		1,193
2007		179
2008 and beyond		162

	$	44,509

Cash and Cash Equivalents

The Company considers all highly liquid investments with maturities of three months or less at the time the investments are acquired to be cash equivalents. Cash equivalents for the Company are solely investments in commercial paper.

Short-term Investments

The Company classifies its short-term investments as available-for-sale. Short-term investments are comprised of debt securities with original maturities of more than three months when purchased. All securities held mature within one year of the balance sheet date. As of March 31, 2004 the Company had available-for-sale investments of $16.8 million. The Company had available-for-sale investments of $7.7 million as of March 31, 2003. The investments are adjusted to market value at the end of each accounting period. Unrealized gains and losses, net of applicable taxes, are charged or credited to accumulated other comprehensive income, a separate component of stockholders’ equity. Realized gains and losses on the sale of investments, as determined on a specific identification basis, are included in the consolidated statements of operations. To date, unrealized gains and losses have not been material. Interest income is recognized when earned.

Allowance for Doubtful Accounts

Group 1 maintains allowances for doubtful accounts for estimated losses resulting from the inability of its customers to make required payments. The estimates are based on the Company’s assessment of the collectibility of specific customer accounts and the aging of accounts receivable at the end of each reporting period. If the financial condition of Group 1 customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. As of March 31, 2004, our accounts receivable balance, net of allowances for doubtful accounts of $1.3 million, was $35.5 million, which included no customers who accounted for over 10% of the net trade accounts receivable.

Property and Equipment

Property and equipment are stated at cost and are depreciated using the straight-line method over their estimated useful lives: two years for laptop computers, three years for other computers, five years for office equipment and ten years for furniture. Leasehold improvements are amortized on a straight-line basis over the shorter of their useful lives or the term of the respective leases. Expenditures for maintenance and repairs are charged to expense as incurred. When assets are retired or sold, the cost and the accumulated depreciation are removed from the accounts and any resulting gain or loss is recognized in the results of operations.

Internal Use Software

Internal use software and web site development costs are capitalized in accordance with Statement of Position (SOP) No. 98-1, “Accounting for the Costs of Computer Software Developed or Obtained for Internal Use,” and Emerging Issues Task Force (EITF) Issue No. 00-02, “Accounting for Web Site Development Costs.” Qualifying costs incurred during the application development stage, which consist primarily of outside services and purchased software license costs, are capitalized and amortized over the estimated useful life of the asset. All other costs are expensed as incurred. As of March 31, 2004 and 2003, costs qualifying for capitalization totaled $1,284,000 and $1,006,000 net of accumulated amortization of $4,715,000 and $4,043,000, respectively. These costs are included as part of property and equipment, net in the accompanying consolidated balance sheets. Amortization is computed using the straight-line method over the estimated useful lives of the assets, generally three years, and is included in general and administrative expenses.

Research and Product Development

In accordance with Statement of Financial Accounting Standards (“SFAS”) No. 86, “Accounting for the Costs of Computer Software to be Sold, Leased, or Otherwise Marketed,” software development costs are expensed as incurred until technological feasibility has been established, at which time such costs are capitalized until the product is available for general release to customers. Software development costs capitalized include direct labor costs and fringe labor overhead costs attributed to programmers, software engineers, quality control and field certifiers working on products after they reach technological feasibility but before they are generally available to customers for sale. Capitalized costs are amortized over the estimated product life of three to five years, using the greater of the straight-line method or the ratio of current product revenues to total projected future revenues. Revenue projections are estimates and actual future results may differ. At the balance sheet date, the Company evaluates the net realizable value of the capitalized costs and adjusts the current period amortization for any impairment of the capitalized asset value. Developed and acquired software costs, net of accumulated amortization, are $25,736,000 and $23,490,000 at March 31, 2004 and 2003, respectively, and are included in computer software, net in the accompanying consolidated balance sheets. Amortization expense related to developed and acquired software costs was $8,737,000, $8,926,000 and $7,084,000 for the years ended March 31, 2004, 2003 and 2002, respectively and is included in cost of software license revenues. During the years ended March 31, 2004, 2003 and 2002, respectively, the Company capitalized software development costs of $6,637,000, $7,697,000 and $7,097,000 and purchased software of $3,076,000, $1,227,000 and $82,000. Research and product development costs not subject to SFAS No. 86 are expensed as incurred and relate mainly to the development of new products and on-going maintenance of existing products. Total costs for research and development, before capitalization, incurred in fiscal 2003, 2002, and 2001 were $22,611,000, $19,497,000 and $17,442,000, respectively.

Goodwill

The Company adopted Statement of Financial Accounting Standards No. 142 Goodwill and Other Intangible Assets (SFAS No. 142) effective April 1, 2001 and upon adoption ceased to amortize goodwill. SFAS No. 142 requires goodwill amortization to cease and for goodwill to be tested for impairment on an annual basis and between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying value. The Company performed the required annual impairment assessment of goodwill balances in accordance with the provisions of SFAS No. 142 during the third quarter fiscal 2004 and concluded that goodwill of its reporting units was not impaired. Since no event occurred or circumstances changed during the Company’s fourth quarter of fiscal 2004 that would, more likely than not, reduce the fair value of a reporting unit below its carrying value, no impairment was recorded in the fourth quarter of fiscal 2004. If actual market conditions are less favorable than those projected by management or if an event occurs or circumstances change that would more likely than not reduce the fair value of Group 1 below its carrying value, goodwill impairment charges may be required.

Goodwill represents the excess of the aggregate purchase price over the fair market value of the tangible and intangible assets acquired in various acquisitions and, prior to fiscal year 2002, was amortized on a straight-line basis over the estimated economic useful life ranging from nine to fifteen years. Goodwill, net of accumulated amortization, was $24.3 and $12.7 million at March 31, 2004 and 2003, respectively. There was no goodwill amortization expense during fiscal years 2004, 2003 and 2002 in accordance with SFAS No. 142.

Foreign Currency Translation

The functional currency for the Company’s international subsidiary is the applicable local currency. The financial statements of the international subsidiary are translated into U.S. dollars using exchange rates in effect at period end for assets and liabilities and average exchange rates during each reporting period for results of operations. Adjustments resulting from translation of financial statements are included in stockholders’ equity as accumulated other comprehensive income. The Company does not attempt to hedge its foreign currency exposures. Foreign currency gain of $2,477,000 in 2004, $1,552,000 in 2003 and foreign currency losses of $82,000 in 2002 are included in accumulated other comprehensive income. Gains and losses arising from transactions denominated in a currency other than the Company’s functional currency are included in the consolidated statements of operations.

Stock-based Compensation Plans

The Company accounts for stock-based employee compensation arrangements in accordance with the provisions of Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees,” (“APB 25”) and complies with the disclosure provisions of SFAS 123, “Accounting for Stock Based Compensation.” Under APB 25, compensation cost is recognized over the vesting period based on the difference, if any, on the date of grant between the fair market value of the Company’s stock and the amount an employee must pay to acquire the stock. The Company’s policy is to grant options with an exercise price equal to the quoted market price of the Company’s stock on the grant date. The Company’s stock-based awards issued to non-employees are accounted for under the fair value method.

In October 1995, the Financial Accounting Standards Board issued SFAS 123. SFAS 123 allows companies to account for stock-based compensation either under the new provisions of SFAS 123 or using the intrinsic value method provided by APB 25, but requires pro forma disclosure in the footnotes to the financial statements as if the measurement provisions of SFAS 123 had been adopted.

In December 2002, the Financial Accounting Standards Board issued Statement of Financial Accounting Standard No. 148, “Accounting for Stock-Based Compensation-Transition and Disclosure” ( SFAS 148 ). SFAS 148 amends SFAS 123 to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, SFAS 148 amends the disclosure requirements of SFAS 123 to require prominent disclosures in both annual and interim financial statements about the method of accounting for stock-based employee compensation and the effect of the method used on reported results. SFAS 148 is effective for financial statements for fiscal years ending after December 15, 2002.

The Company has elected to continue to account for its stock based compensation in accordance with the provisions of APB 25 as interpreted by FASB Interpretation No. 44, “Accounting for Certain Transactions Involving Stock Compensation, and Interpretation of APB Opinion No. 25,” ( FIN 44 ) and present the pro forma disclosures required by SFAS 123 as amended by SFAS 148.

The Company accounts for the activity under the Plans in accordance with APB 25. Accordingly, no compensation expense has been recognized for the Plans. If compensation expense had been determined based on the fair value of the options at the grant dates consistent with the method of accounting under SFAS No. 123, the Company’s net income and earnings per share would have decreased or increased to the pro forma amounts indicated below (in thousands, except per share amounts):

	2004			2003			2002

Net income available to common stockholders as reported	$	9,526		$	8,716		$	4,370
Add: stock-based employee compensation expense included in reported net income		—			—			—
Deduct: total stock-based employee compensation expense determined under fair value based method for all awards		(4,446	)		(3,167	)		(4,153	)

Pro forma net income available to common stockholders	$	5,080		$	5,549		$	217

Earnings per share
Basic, as reported	$	0.69		$	0.67		$	0.35

Basic, pro forma	$	0.37		$	0.43		$	0.02

Diluted, as reported	$	0.60		$	0.59		$	0.32

Diluted, pro forma	$	0.32		$	0.38		$	0.02

The fair value of each option is estimated on the date of grant using the Black-Scholes option pricing model with the following weighted-average assumptions used for grants during the years ended March 31, 2004, 2003 and 2002

respectively: dividend yield of 0%, expected volatility of 81%, 104% and 107% respectively, a risk-free interest rate of 3.25%, 3.01% and 4.47% respectively, and an expected term of 4.01, 4.08 and 4.28 years respectively.

Income Taxes

The Company uses the asset and liability method of accounting for income taxes. Under the asset and liability method, deferred income taxes are recognized for the asset and liability tax consequences of temporary differences by applying currently enacted statutory tax rates applicable to future years to differences between the financial statements carrying amounts and the tax bases of existing assets and liabilities. The Company does not provide for U.S. income tax liabilities on undistributed earnings of its foreign subsidiary which is considered indefinitely reinvested.

Earnings per Share of Common Stock

Basic earnings per share (EPS) is computed by dividing net income available to common stockholders by the weighted average number of common shares outstanding during the period. Diluted EPS is computed using the weighted average number of shares of common stock and dilutive common stock equivalents outstanding during the period. Potentially dilutive common stock equivalents consist of convertible preferred stock (computed using the if converted method) and stock options and warrants (computed using the treasury stock method). Potentially dilutive common stock equivalents are excluded from the computation if the effect is anti-dilutive. Share and per share data presented reflect the two-for-one stock split effective November 2002.

Reconciliation of shares used in basic EPS calculations to the shares used in the diluted EPS calculation is as follows (in thousands):

	Year Ended March 31,

	2004		2003		2002

Weighted average shares outstanding-basic		13,826		13,029		12,474
Effect of dilutive securities:
Stock options and warrants		1,939		1,592		1,324

Weighted average shares outstanding – diluted		15,765		14,621		13,798

There were 116,000, 101,000, and 1,770,000 additional potentially dilutive common stock options and warrants in 2004, 2003 and 2002, respectively. There were additional potentially dilutive convertible preferred shares of 113,000 and 142,500 in 2003 and 2002, respectively. These were not included in the earnings per share calculation due to their anti-dilutive effect.

Concentration of Credit Risk

Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash, cash equivalents, short-term investments and accounts receivable. The Company places its cash and cash equivalents and short-term investments in highly rated commercial paper with maturities of less than one year. The Company has established guidelines relative to credit ratings and maturities that seek to maintain safety and liquidity.

The Company designs, develops, manufactures, markets and supports computer software systems to customers in diversified industries throughout the world. The Company performs ongoing credit evaluations of its customers’ financial condition and generally requires no collateral. The Company maintains an allowance for uncollectible accounts receivable based upon the expected collectibility of revenue or all accounts receivable. For the years ended March 31, 2004 and 2003, no one customer accounted for 10% or more of revenue or net accounts receivable.

Impairment of Long-Lived Assets

In accordance with SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets,” the Company reviews its long-lived assets, including property and equipment, identifiable intangibles and goodwill, whenever events or changes in circumstances indicate that the carrying amount of the assets may not be fully recoverable. To determine recoverability of its long-lived assets, the Company evaluates the probability that future estimated undiscounted net cash flows will be less than the carrying amount of the assets. If future estimated undiscounted net cash flows are more likely than not to be less than the carrying amount of the long-lived assets,

then such assets are written down to their fair value. Based on management’s assessment as of March 31, 2004 and 2003, the Company has determined that no impairment of long-lived assets exists.

Fair Value of Financial Instruments

The carrying amounts reported in the consolidated balance sheets for cash and cash equivalents, short-term investments, accounts receivable, accounts payable and notes payable approximate their fair value due to the short maturity of these instruments.

Other Comprehensive Income (Loss)

Other comprehensive income (loss) is comprised of foreign currency translation adjustments and unrealized gains and losses on available-for-sale marketable securities, net of related tax effects. To date, unrealized gains and losses on available-for-sale marketable securities have not been significant.

Recent Accounting Pronouncements

In April 2003, the FASB issued SFAS No. 149, “Amendment of Statement 133 on Derivative Instruments and Hedging Activities.” SFAS No. 149 amends and clarifies accounting for derivative instruments, including certain derivative instruments embedded in other contracts, and for hedging activities under SFAS No. 133. The statement requires that contracts with comparable characteristics be accounted for similarly and clarifies when a derivative contains a financing component that warrants special reporting in the statement of cash flows. SFAS No. 149 is effective for contracts entered into or modified after December 31, 2003, except in certain circumstances, and for hedging relationships designated after December 31, 2003. The adoption of SFAS 149 did not have a material effect on the Company’s financial position or results of operations.

financial instruments of nonpublic entities. The adoption of this standard did not have a material effect on the Company’s financial position or results of operations.

Reclassification

Certain prior year amounts have been reclassified to conform with the current year presentation.

(2)

Accounts Receivable

Accounts receivable are comprised of the following (in thousands):

	March 31,

	2004			2003

Trade	$	36,628		$	20,216
Installment accounts receivable, interest typically at 8.5% to 13%		178			412
Allowance for doubtful accounts		(1,328	)		(1,755	)

		35,478			18,873
Less non-current portion of installment accounts receivable		—			(39	)

Current portion	$	35,478		$	18,834

(3)

Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets are comprised of the following (in thousands):

	March 31,

	2004		2003

Prepaid expenses	$	2,260	$	2,025
Prepaid commissions		997		907
Prepaid royalties		941		330
Other current assets		588		805

	$	4,786	$	4,067

Prepaid commissions and royalties primarily relate to amounts paid, as of the balance sheet date, on initial maintenance and enhancement contracts and contracts being recognized under the percentage-of-completion method which have been deferred into future periods.

(4)

Property and Equipment

Property and equipment is comprised of the following (in thousands):

	March 31,

	2004			2003

Computer equipment	$	11,422		$	9,183
Furniture and fixtures		4,470			3,679
Leasehold improvements		1,710			1,628
Software purchased and developed for internal use		5,999			5,048

		23,601			19,538
Less accumulated depreciation and amortization		(17,777	)		(14,831	)

	$	5,824		$	4,707

(5)

Computer Software

Computer software is comprised of the following (in thousands):

	March 31,

	2004			2003

Developed software	$	81,073		$	72,403
Acquired software		11,228			8,590

		92,301			80,993
Less accumulated amortization		(66,565	)		(57,503	)

	$	25,736		$	23,490

(6)

Accrued Expenses

Accrued expenses are as follows (in thousands):

	March 31,

	2004		2003

Accrued sales and other taxes	$	3,203	$	1,186
Accrued royalties		2,122		1,159
Accrued sales incentives		526		418
Income taxes payable		1,710		682
Accrued interest expense		52		31
Other accrued expenses		5,755		3,557

	$	13,368	$	7,033

(7)

Line of Credit

The Company has a $10 million unsecured line of credit facility with a financial institution which expires October 31, 2004. The line of credit bears interest at the bank’s prime rate (4.0% at March 31, 2004), or Libor (1.11% at March 31, 2004) plus 140 basis points at the Company’s option. The line of credit is not collateralized but requires Group 1 to maintain certain operating ratios. At March 31, 2004 and 2003 there were no borrowings outstanding under the line of credit.

(8)

Stockholders’ Equity

Preferred Stock

On January 22, 1993, the Company issued Preferred Stock, par value $0.25 per share, to be designated “6% Cumulative Convertible Preferred Stock” consisting of 147,500 shares. On September 24, 1998 the Company repurchased 100,000 preferred shares and then had 47,500 shares issued and outstanding. Dividends have been paid semi-annually in January and July since July, 1993. The 6% Preferred Stock was convertible at any time at the sole option of the holder into fully paid and non-assessable Common Stock, at the rate of 3 shares of Common Stock for each share of preferred stock, subject to a specified adjustment rate.

The Company had the right to redeem the outstanding 6% Preferred Stock, in whole or in part, at any time by paying to the holders thereof in cash the redemption price of $20 per share, together with all accrued and unpaid dividends thereon. In December 2002, under authorization of the Board of Directors the Company moved to redeem all of the outstanding 6% cumulative convertible preferred stock. On January 14, 2003, the holders of all 47,500 shares outstanding elected to exchange their preferred shares for 142,500 common shares in accordance with the conversion provision of the preferred stock.

Stock Split

In November 2002 the Company effected a two-for-one split of the outstanding shares of common stock. Accordingly, all data shown in the accompanying consolidated financial statements and notes has been retroactively adjusted to reflect the stock split.

Stock Repurchase Program

In September 2001 the Company’s Board of Directors authorized a stock repurchase program of up to $10 million of the Company’s common stock. In fiscal 2002, the Company repurchased 10,000 shares of common stock at a total cost of $49,000. The transactions were effected through open market purchases.

Stock Option Plans

As of March 31, 2004	(a)		(b)		(c)

Plan category	Number of securities to be issued upon exercise of outstanding options and warrants		Weighted-average exercise price of outstanding options and warrants		Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a))

Equity compensation plans approved by security holders:
Plan of 1998 for officers and employees		622,530	$	7.44		13,327
Plan of 1995 for officers and employees		2,438,808	$	7.94		839,648
Plan of 1986 for officers and employees		4,200	$	3.34		—
Plan of 1995 for non-employee directors		501,000	$	5.30		360,000
Pre-merger plan for non-employee directors		55,920	$	2.61		—
Plan of 1992 for non-employee directors		195,000	$	4.72		—
Equity compensation plans not approved by security holders¹		130,000	$	6.69		—

Total		3,947,458	$	7.24		1,212,975

¹As of March 31, 2004, equity compensation plans not approved by security holders consisted of outstanding warrants to purchase 130,000 shares of Common Stock. The following summarizes information about the outstanding warrants.

The following table summarizes information about the stock options granted and outstanding at March 31, 2004:

Ranges of exercise prices	Numbers of options outstanding		Weighted average exercise price		Weighted average remaining contractual life in years		Numbers of options exercisable		Weighted average exercise price

$ 1.51 - $ 3.00		702,455	$	2.63		6.05		702,455	$	2.63
$ 3.01 - $ 4.50		992,933	$	3.40		4.56		961,734	$	3.40
$ 4.51 - $ 6.00		119,600	$	5.25		9.86		40,400	$	5.25
$ 6.01 - $ 7.50		271,980	$	6.71		8.93		80,760	$	6.73
$ 7.51 - $ 9.00		601,800	$	7.96		6.17		374,002	$	7.98
$ 9.01 - $10.50		577,420	$	9.77		6.58		338,002	$	9.72
$10.51 - $12.00		0	$	0.00		0.00		0	$	0.00
$12.01 - $13.50		0	$	0.00		0.00		0	$	0.00
$13.51 - $15.00		495,520	$	14.09		8.84		100,202	$	14.09
$15.01 - $16.50		0	$	0.00		0.00		0	$	0.00
$16.51 - $18.00		0	$	0.00		0.00		0	$	0.00
$18.01 - $19.50		185,750	$	18.83		10.35		0	$	0.00

Total		3,947,458	$	7.24		6.64		2,597,555	$	5.22

Activity under the Company’s stock option plans discussed above is summarized as follows:

	Year Ended March 31,

	2004					2003					2002

	Number of Shares			Weighted Average Exercise Price		Number of Shares			Weighted Average Exercise Price		Number of Shares			Weighted Average Exercise Price

Options outstanding beginning of period		4,178,708		$	6.73		4,602,533		$	5.29		5,150,427		$	5.50
Options exercised		(294,957	)	$	5.92		(923,695	)	$	3.75		(521,976	)	$	5.97
Options canceled		(140,443	)	$	11.60		(157,680	)	$	8.39		(474,818	)	$	7.89
Options granted		204,150		$	18.84		657,550		$	12.87		448,900		$	6.43

Options outstanding end of period		3,947,458		$	7.24		4,178,708		$	6.73		4,602,533		$	5.29
Options exercisable at end of period		2,597,555		$	5.22		2,229,646		$	4.71		2,490,014		$	4.16
Weighted-average fair value of options granted during the period				$	14.34				$	10.87				$	5.38

(9)	Income Taxes

	The provision for income taxes consists of the following components (in thousands):

	Years Ended March 31,

	2004			2003			2002

Federal:
Current	$	4,794		$	3,013		$	1,058
Deferred		(317	)		24			341

		4,477			3,037			1,399

State:
Current		1,140			967			426
Deferred		(245	)		(56	)		161

		895			911			587

Foreign:
Current		126			741			866
Deferred		30			(87	)		—

		156			654			866

	$	5,528		$	4,602		$	2,852

The provision for income taxes varied from that computed using the statutory federal income tax rate as follows:

	Year Ended March 31,

	2004			2003			2002

Statutory tax rate		35.0	%		34.0	%		34.0	%
State income taxes, net of federal income tax benefit		3.8			4.5			4.2
Research and development tax credits		(3.3	)		(3.7	)		—
Foreign taxes		1.1			(0.1	)		(1.3	)
Other, net		0.1			(0.3	)		2.3

Effective tax rate		36.7	%		34.4	%		39.2	%

Deferred tax assets and liabilities which result from temporary differences in the recognition of certain revenues and expenses for financial and income tax reporting purposes consist of the following (in thousands) :

	March 31,

	2004			2003

Current:
Stock options	$	62		$	324
Allowance for doubtful accounts		795			661
Accrued compensation		1,160			950
Other, net		749			195

Total current deferred tax assets	$	2,766		$	2,130

Long-term:
Deferred maintenance revenue - long-term		(9	)	$	(33	)
Capitalized software		4,280			4,735
Depreciation		(221	)		(789	)
Research and development tax credit		—			—
Other, net		537			781

Total long-term deferred tax liabilities	$	4,587		$	4,694

U.S. and international withholding taxes have not been provided on undistributed earnings of foreign subsidiaries. The Company remits only those earnings which are considered to be in excess of the reasonably anticipated working capital needs of the foreign subsidiaries with the balance considered to be permanently reinvested in the operations of such subsidiaries.

(10)

Benefit Programs

The Company maintains a 401(k) retirement savings plan and trust for the benefit of the Company’s employees which provides for a contribution to be made by the Company out of current operating earnings based upon the contributions made by participating Company employees with established limits. The Company’s contributions for the years ended March 31, 2004, 2003 and 2002 were $750,000, $669,000, and $688,000, respectively.

(11)

Supplemental Cash Flow Information

The following supplemental information summarizes the disclosures pertaining to the Statements of Cash Flows (in thousands) :

	Year Ended March 31,

	2004		2003		2002

Cash paid during the year for:
Interest	$	27	$	635	$	11
Income taxes	$	4,177	$	4,197	$	1,384
Non-cash investing and financing activities:
Issuance of common stock warrants for services provided		—	$	17	$	—
Mature shares tendered in payment for stock option exercises	$	448	$	58	$	2,203
Notes payable issued for acquisitions		—		—	$	7,112
Liabilities assumed in acquisitions	$	14,648		—	$	1,393
Warrants issued in lieu of cash payments for acquisition costs		—		—	$	309

(12)

Commitments and Contingencies

Legal

On April 12, 2004, Group 1 entered into an Agreement and Plan of Merger with Pitney Bowes Inc. (“Pitney Bowes”) and Germanium Acquisition Corporation (“Merger Sub”), a wholly-owned subsidiary of Pitney Bowes (see Note 17). On May 19, 2004, a purported stockholder class action lawsuit was filed in Circuit Court for Prince George’s County, Maryland, against Group 1, each of Group 1’s directors and Pitney Bowes Inc. The lawsuit, Freeport Partners, LLC v. James V. Manning, et al., including Group 1 Software (Case No. CAL0410794) alleges that the defendants breached, or aided the other defendants’ breaches of, their fiduciary duties owed to the public stockholders of Group 1 in connection with the proposed merger, and that the defendants failed to adequately disclose all material terms of the proposed merger, including financial benefits to be received by the Company’s directors and officers in connection with the proposed merger. Specifically, the lawsuit alleges that the defendants breached their fiduciary duty by, among other things, failing to initiate an auction process for the sale of Group 1 and failing to properly value Group 1 as an independent entity, and that the defendants failed to disclose, among other things, the precise amount each of the directors and officers will receive as a result of the acceleration of their unvested options. The complaint seeks certification of a class, a declaration that the defendants have breached their fiduciary duties and aided and abetted such breaches in entering into the merger agreement, a requirement that defendants make corrective disclosures, compensatory damages, interest, attorneys’ and experts’ fees and other costs, and to enjoin or rescind the proposed merger. The time for the defendants to respond to the complaint has not yet expired and, to date, no motions have been filed by any of the parties to the lawsuit.

From time to time, the Company may become involved in litigation relating to claims arising from the ordinary course of business. The Company believes that there are no claims or actions pending or threatened against it, either individually or in the aggregate, the ultimate disposition of which would have a material adverse effect on the Company.

Leasing Arrangements

The Company leases its office facilities and some of its equipment under operating and capital lease arrangements, some of which contain renewal options and escalation clauses for operating expenses and inflation. Deferred rent at March 31, 2004 and 2003 was $764,000 and $519,000, respectively.

The Company is obligated for the following minimum operating lease rental payments that have initial and remaining non-cancelable lease terms in excess of one year (in thousands) :

	Operating

2005	$	4,549
2006		3,997
2007		3,585
2008		2,928
2009		2,478
2010 and thereafter		11,970

Total minimum lease payments	$	29,507

Total rent expense under operating leases for fiscal years ended March 31, 2004, 2003, and 2002 was $6,028,000, $5,148,000, and $4,154,000, respectively. The Company has future capital lease obligations totaling $69,000.

(13)

Segment Information

The Company has two reportable segments, Enterprise Solutions and DOC1. The accounting policies of the segments are the same as those described in the summary of significant accounting policies. The following table presents certain financial information relating to each reportable segment :

	Year Ended March 31,

Segment Information (in thousands)	2004		2003		2002

Revenue
Enterprise Solutions	$	87,628	$	71,035	$	59,509
DOC1		31,113		33,217		29,919

Total revenue	$	118,741	$	104,252	$	89,428

Gross Profit
Enterprise Solutions	$	67,799	$	51,392	$	39,407
DOC1		17,588		20,473		17,168

Total gross profit	$	85,387	$	71,865	$	56,575

All of the Company’s tax provisions and tax benefits are retained and analyzed at the corporate level and are not allocated to the individual segments. Amortization of capitalized software associated with the Enterprise Solutions Software segment is $4.8 million, $5.9 million, and $4.7 million for 2004, 2003 and 2002, respectively. Amortization of capitalized software associated with the DOC1 Software segment is $4.0 million, $3.0 million, and $2.3 million for 2004, 2003 and 2002, respectively.

As of March 31, 2004 and 2003, the identifiable assets of the Company’s reportable segments were as follows (in thousands):

	March 31, 2004		March 31, 2003

Enterprise Solutions	$	68,919	$	39,075
DOC1		37,638		32,039
Corporate		58,512		59,262

Total assets	$	165,069	$	130,376

The changes in the carrying amount of goodwill for the twelve months ended March 31, 2004 and 2003, respectively, for each reportable segment were as follows (in thousands):

	Enterprise Solutions		DOC1

Balance as of April 1, 2002	$	4,497	$	8,189
Goodwill acquired		—		—
Effect of currency translation on goodwill		—		30

Balance as of March 31, 2003	$	4,497	$	8,219
Goodwill acquired		11,557		—
Effect of currency translation on goodwill		17		50

Balance As of March 31, 2004	$	16,071	$	8,269

	Year Ended March 31,

Geographic Area Information	2004			2003			2002

Revenue
U.S. operations	$	103,882		$	93,894		$	80,557
International operations		19,489			14,211			13,285
Eliminations		(4,630	)		(3,853	)		(4,414	)

Total revenue	$	118,741		$	104,252		$	89,428

Operating income
U.S. operations	$	13,737		$	10,800		$	3,490
International operations		(356	)		1,692			2,640

Total operating income	$	13,381		$	12,492		$	6,130

	March 31, 2004			March 31, 2003

Identifiable non-current assets
U.S. operations	$	51,516		$	34,059
International operations		16,789			7,896
Eliminations		(6,254	)		(797	)

Total identifiable non-current assets	$	62,051		$	41,158

It is management’s belief that intercompany sales between geographic areas are accounted for at prices consistent with market conditions as evidenced by unaffiliated transactions. “U.S. operations” include shipments to customers in the United States, licensing to OEMs, and exports of finished goods directly to international customers, primarily in Canada and Latin America. International revenue, which includes European and Asian operations and exports, were 19%, 16% and 15% of total revenue in 2004, 2003 and 2002.

(14)

Business Combinations

On April 30, 2001, the Company acquired various assets of TriSense Software, Ltd. (“TriSense”) for $1,545,000 in cash, a promissory note with the present value of $5,997,000, and $423,000 in acquisition costs. The promissory note was payable in two installments of $3,280,000, including interest, due on each of the first and second anniversary dates of closing. The first installment was paid on April 30, 2002. The second installment was paid early, on December 31, 2002, with a $30,000 discount for a total payment of $3,250,000. The results of operations of TriSense have been included with those of the Company since the date of acquisition. The cash consideration for the acquisition was paid from the Company’s working capital.

TriSense developed and marketed electronic bill presentment and payment (“EBPP”) software. Integration of TriSense’s PaySense EBPP offering, renamed DOC1 Present and Pay, enables the Company to create an integrated solution providing digital and paper generation and delivery of customer-focused business documents as well as electronic payments.

The total purchase price of $7,965,000 was allocated to the assets acquired and liabilities assumed based on their estimated fair values at the date of acquisition as follows (in thousands):

Tangible assets	$	373
Liabilities assumed		(137	)
Computer software		1,179
Goodwill		6,550

	$	7,965

Tangible assets are being depreciated over their estimated useful lives of two to five years. Computer software is being amortized by the greater of (a) the ratio that current gross revenues for the product bear to the total of current and anticipated future gross revenues for the product or (b) the straight-line method over the estimated useful life of five years.

The $6,550,000 of goodwill was assigned to the DOC1 Software segment and is expected to be deductible for tax purposes. Pursuant to the Company’s adoption of SFAS No. 142, the goodwill is not amortized, but will be periodically tested for impairment.

On May 11, 2001, the Company acquired various assets of HotData, Inc., (“HotData”) for $2,000,000 in cash, future payments in the amount of 10% of net revenue, as defined, generated from the HotData license and service fees over the thirty-six months following the date of closing, and $225,000 in acquisition costs. The results of operations of HotData have been included with those of the Company since the date of acquisition. The cash consideration for the acquisition was paid from the Company’s working capital. Additional consideration to be paid based on future net revenue will be recorded at its fair value as an additional cost of the acquisition when such additional consideration is earned.

HotData provides automated batch processing for address validation, move update, and appending of various demographic and geographic data over the Internet. The combination of the HotData technology and the Company’s DataQuality.net offering created a comprehensive hosted services environment that is capable of providing the functionality of all of the Company’s core Data Quality products over the web.

The total purchase price of $2,225,000 was allocated to the assets acquired and liabilities assumed based on their estimated fair values at the date of acquisition as follows (in thousands):

Tangible assets	$	957
Liabilities assumed		(1,190	)
Computer software		330
Goodwill		2,128

	$	2,225

The $2,128,000 of goodwill was assigned to the Enterprise Solutions Software segment and is expected to be deductible for tax purposes. Pursuant to the Company’s adoption of SFAS No. 142, the goodwill will not be amortized, but will be periodically tested for impairment.

On December 4, 2001, the Company acquired various assets of Vision-R eTechnologies, Ltd. (“Vision-R”) for $1,000,000 in cash, a $1,250,000 note payable with the present value of $1,115,000, earn-out payments over the next 36 months not to exceed $1,000,000, and $220,000 in acquisition costs. The results of operations of Vision-R have been included with those of the Company since the date of acquisition. The cash consideration was paid from the Company’s working capital. Additional earn-out consideration will be recorded at its fair value as additional cost of the acquisition when such additional consideration is earned. As of March 31, 2004, $1,158,000 of additional earn-out consideration has been recorded.

The Vision-R product, enhanced and renamed DOC1 Archive, provides highly scalable electronic archive and retrieval software solutions. The acquisition adds next-generation, real-time storage, compression and high-speed retrieval of business documents to Group 1’s DOC1 customer communications management suite.

The total purchase price of $2,335,000 was allocated to the assets acquired and liabilities assumed based on their estimated fair values at the date of acquisition. Computer software acquired was valued at $2,323,000. Tangible assets were valued at $78,000 and $66,000 was assigned to liabilities assumed. Tangible assets acquired are being depreciated over their estimated useful lives of one to two years. Computer software is being amortized by the greater of (a) the ratio that current gross revenues for the product bear to the total of current and anticipated future gross revenues for the product or (b) the straight-line method over the estimated economic life of five years.

On October 1, 2003, Group 1 and Sagent Technology, Inc., a Delaware corporation (“Sagent”), consummated the transaction contemplated in the Agreement for the Purchase and Sales of Assets dated April 15, 2003 (the “APA”). Pursuant to the APA, Group 1 has purchased specifically identified assets and assumed specifically identified liabilities of Sagent (the “Purchase”) as of October 1, 2003. In consideration for the Purchase, the Company has delivered $7,635,000

in cash and has forgiven $7,000,000 in notes payable to Group 1 Software in accordance with the APA. The cash consideration for the acquisition was paid from Group 1’s working capital.

The Sagent assets included: the Data Flow product for data extraction, transformation and loading (ETL), the Centrus products for business geographic applications as well added distribution capabilities.

The total purchase price of Sagent assets of approximately $16,326,000, consisting of $7,635,000 paid in cash, $7,000,000 debt forgiveness, acquisition costs of $1,691,000 and net liabilities assumed of $2,791,000 was allocated as follows (in thousands):

Tangible assets	$	11,840
Liabilities assumed		(14,631	)

Net liabilities assumed	$	(2,791	)
Intangible assets:
Computer software	$	2,000
Goodwill		11,557
Trademarks		1,500
Distribution network		860
Contractual customer relationships		3,200

Total intangible assets	$	19,117
Total purchase price	$	16,326

The following unaudited pro forma consolidated results of operations for the twelve months ended March 31, 2004, 2003 and 2002 have been prepared as if the acquisitions of TriSense, HotData, Vision-R and Sagent had occurred as of the beginning of fiscal 2002, after giving effect to purchase accounting adjustments relating to amortization of intangible assets, interest expense on the notes payable issued to finance the TriSense and Vision-R purchases, and reduction of income tax provision and interest income:

	Twelve months ended March 31, (Unaudited)

	2004		2003			2002

Revenue	$	133,754	$	137,553		$	136,864
Net income available to common shareholders	$	7,590	$	(6,610	)	$	(17,541	)
Diluted earnings per share	$	0.48	$	(0.45	)	$	(1.27	)
Weighted average shares outstanding		15,765		14,621			13,798

The pro forma results are not necessarily indicative of what actually would have occurred if the acquisitions had been completed as of the beginning of each of the periods presented, nor are they necessarily indicative of future consolidated results. The pro forma results do not include amortization expense of acquired goodwill.

(15)	Acquired Intangible Assets

	(in thousands)

	Gross Carrying Amount as of March 31, 2004		Accumulated Amortization as of March 31, 2004

Amortized acquired intangible assets:
Computer software	$	10,693	$	5,084
Distribution network	$	860	$	43
Contractual customer relationships	$	3,200	$	256
Unamortized acquired intangible assets:
Goodwill	$	26,699	$	2,359
Trademarks	$	1,500		—

The aggregate amortization expense for acquired intangible assets for the years ended March 31, 2004, 2003 and 2002 was $1,994,000, $1,064,000, and $697,000 respectively. The following table summarizes aggregate amortization expense for each of the five succeeding fiscal years (in thousands):

For year ending March 31, 2005	$	2,275
For year ending March 31, 2006	$	2,255
For year ending March 31, 2007	$	1,697
For year ending March 31, 2008	$	1,088
For year ending March 31, 2009	$	881

(16)

Quarterly Financial Data (Unaudited)

Quarterly unaudited financial information for the years ended March 31, 2004 and 2003 was as follows:

	First Quarter		Second Quarter		Third Quarter		Fourth Quarter

(In thousands, except per share data)
Fiscal Year 2004:
Revenue	$	24,256	$	25,233	$	31,322	$	37,930
Gross profit		16,007		17,985		22,463		28,932
Income before taxes		3,235		3,867		1,589		6,363
Net income available to common stockholders		2,053		2,552		976		3,945
Basic earnings per share	$	0.15	$	0.18	$	0.07	$	0.28
Diluted earnings per share	$	0.13	$	0.16	$	0.06	$	0.25
Fiscal Year 2003:
Revenue	$	23,379	$	25,020	$	26,690	$	29,163
Gross profit		15,034		17,152		19,009		20,670
Income before taxes		1,557		3,178		3,662		4,965
Net income available to common stockholders		959		1,957		2,327		3,473
Basic earnings per share	$	0.08	$	0.15	$	0.18	$	0.26
Diluted earnings per share	$	0.07	$	0.14	$	0.16	$	0.22

(17)

Subsequent Events

On April 12, 2004, Group 1 entered into an Agreement and Plan of Merger with Pitney Bowes Inc. (“Pitney Bowes”) and Germanium Acquisition Corporation (“Merger Sub”), a wholly-owned subsidiary of Pitney Bowes. Pursuant to the terms of the merger agreement, Merger Sub will merge with and into Group 1, and all of the outstanding shares of Group 1 common stock will be converted into the right to receive $23.00 in cash, without interest. As a result, Group 1 will become a direct, wholly-owned subsidiary of Pitney Bowes.

PART III

Item 10. Directors and Executive Officers of the Registrant

The Directors and Executive Officers of the Company are as follows:

Name	Age	Position

James V. Manning	57	Chairman of the Board of Directors
Robert S. Bowen	66	Chief Executive Officer and Vice Chairman
Mark D. Funston	44	Executive Vice President, Chief Financial Officer
Alan P. Slater	48	President, DOC1 Division and Director
Stephen R. Bebee	50	Executive Vice President, Enterprise Solutions Division
Andrew W. Naden	46	Executive Vice President of Enterprise Solutions Division Sales and Corporate Marketing
Edward Weiss	53	Secretary and General Counsel
John C. Renehan	41	Vice President, Finance
Thomas S. Buchsbaum	54	Director
Richard H. Eisenberg	66	Director
James P. Marden	50	Director
Charles A. Mele	47	Director
Charles J. Sindelar	67	Director
Bruce J. Spohler	43	Director

The Board of Directors is divided into three classes. One class of the Directors is elected annually, and their terms extend until the annual meeting of stockholders three years following their election and until their successors are elected and qualified. The terms of Messrs. Bowen, Slater and Buchsbaum will expire in 2005. The terms of Messrs. Sindelar, Marden and Mele will expire in 2006. The terms of Messrs. Manning, Eisenberg and Spohler will expire in 2004. Each of the officers shall continue in his capacity until his successor is appointed and qualified.

Mr. James V. Manning has been Chairman of the Board of the Company since February 1994 and a Director since 1992. He was Chief Executive Officer of Medical Manager, Inc., and its predecessor, from 1995 to 1998. Prior to that, he was Senior Executive Vice President – Finance of Medco Containment Services, Inc. for more than five years. Since May 1989, he has been a director of WebMD Corporation or its predecessors, Medical Manager, Inc. and Synetic Inc.

Mr. Robert S. Bowen has been a Director and Chief Executive Officer of the Company for more than five years. Prior to the merger of Group 1 into the Company, Mr. Bowen was also Director, Chairman of the Board and Chief Executive Officer of Group 1 since January 1984.

Mr. Mark D. Funston has been Vice President or Executive Vice President, Chief Financial Officer, of the Company since September 1996 and was a Director from December 1996 through September 1998. Prior to joining the Company, he was Divisional Chief Financial Officer for COMSAT RSI, a division of COMSAT, Inc.

Mr. Alan P. Slater has been a Director and President, DOC1 Division, since June 2001, and prior to that Executive Vice President starting in April 1992. From October 1987 to April 1992, he was Vice President of Sales.

Mr. Stephen R. Bebee has been Executive Vice President of the Company since January 1997. From April 1992 to December 1996 he was Vice President of Sales. From January 1991 to April 1992 he was Branch Sales Manager.

Mr. Andrew W. Naden has been Executive Vice President of the Company since June 2001. Prior to that, he was Chief Executive Officer of Overturf Productivity Management. Prior to that, he served as Co-Operations Officer and Director of Solutions for the Insight Division of Software AG, and before that as an operating officer for Maryland Public Television in the Public Broadcasting Service (PBS).

Mr. Edward Weiss has been Secretary and General Counsel of the Company since January 1990.

Mr. John C. Renehan has been Vice President, Finance, of the Company since January 2001. Prior to that, he had been Controller of the Company since June 1996 and prior to that he served as Financial Analyst for the Company starting in 1995.

Mr. Richard H. Eisenberg has been a Director of the Company since February 1994. Since April 1, 2001, Mr. Eisenberg has been President of GNBC, Inc. and for at least five years prior to that, President of Great Northern Brokerage Corporation.

Mr. James P. Marden has been a Director of the Company since 1992. Mr. Marden has been Managing Director of Arsenal Capital Partners since 2001. From 1998 to 2001, Mr. Marden served as Senior Executive Vice President, Corporate Development, for Medical Logistics, Inc. From 1994 to May 1997, Mr. Marden was Chairman of The Entertainment Connection, Inc. He was Vice President - Acquisitions for Medco Containment Services, Inc. from 1991 to 1994 and held a similar position at Synetic, Inc. from 1993 to 1994.

Mr. Charles A. Mele has been a Director of the Company since 1992. Mr. Mele has been Executive Vice President/General Counsel of WebMD Corporation since September 2000. From April 1994 until September 2000, he served as Vice President and a director of Synetic, Inc. and then Medical Manager, Inc. Prior to April 1994, he was Executive Vice President and General Counsel of Medco Containment Services, Inc. for more than five years.

Mr. Charles J. Sindelar has been a Director of the Company since 1992. Mr. Sindelar was Vice President of Motorola, Inc. from August 2000 to 2002. From August 1999 to August 2000, he was Senior Vice President - Business Development and General Manager of the Digital Video Group ZNS of Zenith Electronics Corporation. From January 1996 to August 1999, he was Vice President and General Manager of the Digital Video Group Network Systems of Zenith Electronics Corporation.

Mr. Bruce J. Spohler has been a Director since 1997. He has been Managing Director, High Yield, of CIBC Oppenheimer for more than five years.

Mr. Thomas S. Buchsbaum has been a Director since September 1998. Since April 1997, he has been employed by Dell, Inc. in various Vice Presidential positions and currently serves as its Vice President, Federal Systems. Prior to that, for more than five years, he was Executive Vice President of Zenith Data Systems.

The following table sets forth information as of June 1, 2004, covering the directors and their ownership of common stock issued, and options to purchase common stock of the Company.

Director	Shares (% 0f Class)		Options/Warrants(1) (% of Class)

Robert S. Bowen		599,703		948,436
		*		6.4	%
Thomas S. Buchsbaum		45,307		20,450
		*		*
Richard H. Eisenberg		900		92,000
		*		*
James V. Manning		18,000		124,000
		*		*
James P. Marden		2,000		122,000
		*		*
Charles A. Mele		45,114		176,470
		*		*
Charles J. Sindelar		4,960		121,000
		*		*
Alan P. Slater		—		168,278
				*
Bruce J. Spohler		125,859		64,000
		*		*

*Less than 5%

(1) Exercisable within 60 days of June 1, 2004.

The business address of Messrs. Manning and Mele is River Drive Center 2, 669 River Drive, Elmwood Park, NJ 07407-1361. Mr. Marden’s business address is 1350 Avenue of the Americas, 27^th Floor, New York, NY 10019. Mr. Eisenberg’s business address is 880 3^rd Avenue, 14^th Floor, New York, NY 10022. Mr. Spohler’s address is 425 Lexington Avenue, 3^rd Floor, New York, NY 10017. Mr. Buchsbaum’s address is 1 Dell Way, RR8 MS8729, Round Rock, TX 78682. The business address of Messrs. Bowen, Sindelar and Slater is 4200 Parliament Place, Suite 600, Lanham, MD 20706.

Family Relationships

There are no family relationships between any director or executive officer of the Company.

Interlocking Relationships

None of the members of the Board who served on the Company’s Compensation Committee during fiscal 2004 was an officer or employee of the Company or had any relationship with the Company that would be required to be disclosed by the Company under Item 404 of Regulation S-K promulgated by the SEC.

Compensation of Directors

No cash payments have been made to Directors for attendance at meetings of the Board or any committee thereof since April, 1985. In September, 1995, the stockholders approved the 1995 Non-Employee Directors’ Stock Option Plan (the “1995 Directors’ Plan”), which provided for the annual, automatic grant of options to non-employee Directors. During the year ended March 31, 2004, Messrs. Manning, Buchsbaum, Eisenberg, Marden, Mele and Sindelar were each granted options under the 1995 Directors’ Plan to purchase 5,000 shares of Common Stock. As compensation for his

service as a Director, Mr. Spohler would have been granted options under the 1995 Directors’ Plan but was instead was granted warrants to purchase Group 1 Common Stock in order to accommodate his status as an employee of CIBC Oppenheimer Corp. The warrants issued to Mr. Spohler were on terms substantially equivalent to the terms of the options that would otherwise have been issued to Mr. Spohler under the 1995 Directors’ Plan.

ASSUMES $100 INVESTED ON APR. 1, 1999
ASSUMES DIVIDEND REINVESTED
FISCAL YEAR ENDING MARCH 31, 2004

Comparison of Cumulative Total Return of Company, Peer Group and Broad Market

COMPANY/INDEX/MARKET

	1999		2000		2001		2002		2003		2004

GROUP 1 SOFTWARE, INC.		100.00		330.71		202.84		246.05		634.97		577.11
PEER GROUP INDEX		100.00		204.76		52.76		38.13		12.86		30.62
NASDAQ MARKET INDEX		100.00		184.14		75.79		76.74		56.28		84.00

The chart displayed directly above is presented in response to the requirements of the Securities and Exchange Commission. The industry peer group consists of Mobius, Inc., Documentum, Inc., Actuate Corporation and Epiphany, Inc. Stockholders are cautioned against drawing any conclusions from the data contained therein, as past results are not necessarily indicative of future performance. This chart is not intended to forecast or be indicative of future financial performance or performance of the Common Stock.

The chart and the related disclosure contained in this section of the Report on Form 10-K should not be incorporated by reference into any prior filings by the Company under the Securities and Exchange Act of 1934 that incorporate future filings or portions thereof.

COMPLIANCE WITH SECTION 16(A) OF THE EXCHANGE ACT

Based solely on a review of SEC Forms 3, 4 and 5, and amendments thereto, furnished to the Company, all directors, officers and beneficial owners of more than ten percent of any class of stock have filed Forms 3, Forms 4 and Forms 5, on a timely basis, as required in the fiscal year ended March 31, 2004, except Messrs. Richard H. Eisenberg, Bruce J. Spohler and John Spohler, who each inadvertently late-filed SEC Form S-4.

The Company has adopted a Code of Ethics for its Principal Executive Officers and Senior Financial Officers. A copy of the Code of Ethics is included as an Exhibit to this Report.

Item 11. Executive Compensation

The Executive Officers of the Company are Robert S. Bowen, Alan P. Slater, Stephen R. Bebee, Andrew W. Naden, Mark D. Funston, Edward Weiss, and John C. Renehan. The business experience during at least the past five years for Messrs. Bowen and Slater are set forth in Item 10, above. Mr. Bebee, 50, has served in executive positions with the Company for more than five years. Mr. Naden, 46, has been Executive Vice President since June, 2001. Prior to that, he served as Chief Executive Officer of Overturf Productivity Management, as Co-Operations Officer and Director of Solutions for the Insight Division of Software AG, and as an operating officer for Maryland Public Television in the Public Broadcasting Service (PBS). Mr. Funston, 44, has served as the Company’s Chief Financial Officer for more than five years. Mr. Weiss, 53, has been General Counsel and Secretary of the Company for more than five years. Mr. Renehan, 40, has been Vice President, Finance, of the Company since January, 2001. Prior to that he was Controller of the Company starting in June, 1996.

Summary Compensation Table – Named Executive Officers

Name and Principal Position	Year			Salary		Bonus			Stock Options		All Other Compensation ¹

Robert S. Bowen		2004		$	604,615	$	475,946	^{2 3}		—	$	39,302
CEO; Director		2003		$	411,577	$	500,000	^{2 3}		50,000	$	29,704
		2002		$	400,000		—			—	$	27,359
Alan P. Slater		2004		$	243,405	$	35,168			—	$	18,607
President – DOC1		2003		$	220,116	$	88,246			15,000	$	18,407
Director		2002		$	210,000		—			25,000	$	17,507
Stephen R. Bebee		2004		$	166,552	$	95,460			—	$	18,881
Executive Vice President		2003		$	158,496	$	204,869			7,500	$	17,872
Enterprise Solutions		2002		$	152,230		—			18,000	$	16,557
Andrew W. Naden		2004		$	214,423	$	127,931			—	$	32,693	⁶
Executive Vice President		2003		$	196,368	$	393,389			25,000	$	18,985
Enterprise Solutions and Corporate Marketing		2002	⁴	$	163,676	$	57,521	⁵		30,000	$	35,087	⁷
Mark D. Funston		2004		$	217,982	$	216,890			—	$	18,508
Executive Vice President,		2003		$	167,596	$	250,000			10,500	$	16,957
Chief Financial Officer		2002		$	155,577		—			25,000	$	16,966

OPTION/SAR EXERCISES AND YEAR-END OPTION/SAR VALUES

	Fiscal Year 2004

	Shares Acquired on Exercise		Value Realized		Number of Unexercised Options/SARs at FY-End				Value of Unexercised Options/SARS at FY-End ⁸

Name					Exercisable		Unexercisable		Exercisable		Unexercisable

Robert S. Bowen		None		—		948,436		239,997	$	10,927,805	$	1,775,281
Alan P. Slater		2,934	$	61,218		168,282		46,996	$	2,074,078	$	383,417
Stephen R. Bebee		15,000	$	282,725		85,530		23,800	$	1,065,716	$	185,973
Andrew W. Naden		None		—		17,000		38,000		135,890	$	268,910
Mark D. Funston		None		—		80,000		29,000	$	935,666	$	221,859

¹ Includes Company contributions to Defined Contribution Savings Plan (401(k)), auto allowance and group term life insurance benefits.
² Mr. Bowen elected to defer $166,581 and $175,000 of bonus compensation in 2004 and 2003, respectively, in accordance with the Company’s deferred compensation plan. These amounts are included in the bonus amounts shown above.
³ Mr. Bowen generated $136,780 over his contractual bonus cap ($500,000 in fiscal year 2003). This overage amount was carried over into fiscal year 2004 and will be treated as deferred amounts under his amended and restated employment agreement with the Company.
⁴ Mr. Naden joined the Company in May, 2001. His compensation listed above covers the period May, 2001 through March 31, 2002.
⁵ This payment constitutes an amount guaranteed to Mr. Naden.
⁶ Includes sales incentive award.
⁷ Includes relocation expense reimbursement.
⁸ These values are based upon the difference between the exercise prices of all options awarded and the closing price of $16.36 per share for Common Stock at March 31, 2004.

Employment Agreement

Salary and Bonus.

The Company and Mr. Bowen, as Chief Executive Officer of the Company, are party to an amended and restated employment agreement, dated as of April 1, 2003 (the “Agreement”). The Agreement expires on April 1, 2007. Under it, Mr. Bowen’s annual base salary is $600,000, adjusted each April 1 starting with April 1, 2004, to the extent of any positive percentage change in the Consumer Price Index for the Washington, DC metropolitan area (All Urban Dwellers). The Agreement provides for an annual incentive bonus which is based on the increase in Group 1’s consolidated net earnings for that fiscal year to the extent they exceed Group 1’s consolidated net earnings for the immediately preceding fiscal year, as follows:

Earnings Growth	Percentage of Earnings Growth to be Paid

Up to 5%		7	%
5-10%		10	%
From 10-15%		15	%
Above 15%		21	%

The maximum amount of the annual bonus payable in respect of any given fiscal year is $800,000. Amounts in excess of $800,000 that would have been earned, but for the $800,000 limit, are deferred and eligible for payment in the five years following a year in which the limit was exceeded. However, the deferred amount payable in one of the subsequent five years is limited to 50% of the amount of the annual bonus to be paid to Mr. Bowen in respect of that year and remains subject to the $800,000 maximum limit for that year. Any deferred amounts not paid within five years following their deferral are forfeited.

In addition to the foregoing, the annual bonus payable for a fiscal year is deferred to the extent necessary to avoid a loss of a tax deduction by the Company due to the effect of the $1 million deduction limitation on compensation that is not qualified performance-based compensation within the meaning of Internal Revenue Code Section 162(m) and the regulations thereunder. Such deferred amounts will be deferred under the Group 1 Software, Inc. Deferred Compensation Plan until after termination of Mr. Bowen’s employment with the Company, in accordance with the terms of the deferred compensation plan.

For purposes of determining Mr. Bowen’s annual bonus, the net consolidated earnings of the Company for any year in which the Company effects an acquisition or thereafter will be increased by the projected loss to net consolidated earnings for such years as determined by the Company and approved by the Board in connection with the approval of the acquisition. Finally, the Board may pay Mr. Bowen additional bonus amounts in a fiscal year if it determines that circumstances warrant such payment

Severance. The Agreement provides for severance benefits as follows:

If Mr. Bowen’s employment is terminated due to his death, “Disability” or “Retirement” (as such terms are defined in the Agreement) the Company is obligated to provide him with (i) payment of all accrued, but unpaid based salary, (ii) payment of any unpaid annual bonus for the preceding fiscal year, (iii) payment of any deferred bonus amounts still subject to payment, (iv) a pro-rated bonus for the year of termination and (v) continuation of certain fringe benefits.

If Mr. Bowen’s employment is terminated by the Company for “Cause” (as such term is defined in the Agreement) or by Mr. Bowen other than for “Good Reason” (as such term is defined in the Agreements), and only following a “Change in Control” (as such term is defined in the Agreement), the Company is obligated to pay Mr. Bowen all accrued, but unpaid based salary and the annual bonus for the preceding fiscal year.

If Mr. Bowen’s employment is terminated without Cause prior to a Change in Control, the Company is obligated to provide Mr. Bowen with (i) payment of all accrued, but unpaid based salary, (ii) payment of any unpaid annual bonus for the preceding fiscal year, (iii) payment of any deferred bonus amount still subject to payment, and (iv) continued payment of base salary, annual bonuses (not subject to any limitation or reduction) and fringe benefits for the balance of the term of the Agreement.

Following a Change in Control, if Mr. Bowen’s employment is terminated by the Company without Cause or by Mr. Bowen with Good Reason, the Company is obligated to provide Mr. Bowen with (i) a severance payment equal to 2 times the sum of (A) highest annual rate of salary in effect during twelve-month period prior to termination and (B) target annual bonus for the then-current fiscal year, which shall equal the amount Mr. Bowen would have earned under his bonus formula if the Company had attained its earnings projections for such fiscal year, or such greater amount as approved by the Board prior to such fiscal year, (ii) payment of pro-rated incentive compensation (including the annual bonus) for year

of termination and of all accumulated, but unpaid deferred bonus amounts, (iii) continuation of welfare benefits for 2 years following his termination of employment, (iv) 2 years of out-placement expenses with a value of up to 20% of Mr. Bowen’s base salary, (v) vesting of unvested 401(k) benefits or payment for forfeited benefits, (vi) vesting of unvested stock options, and (vii) a gross-up for any excise tax incurred in connection with the Change in Control such that Mr. Bowen is placed in same after-tax position as if no excise taxes has been imposed. Mr. Bowen has the right to terminate employment following the one-year anniversary of a Change in Control and receive the foregoing severance.

Non-competition.

Upon any termination of employment, Mr. Bowen is prohibited from engaging in activities that are competitive with the business of the Company for a period of twenty-four months.

Bonus Programs for Other Executives

Each executive officer was entitled to, and received, an annual incentive bonus for the fiscal year ended March 31, 2004: in the case of Messrs. Funston and Renehan calculated on the basis of the profit performance of the Company; in the case of Messrs. Slater, Bebee and Naden, on the basis of the revenue and profit performance of their respective business units as compared to internal revenue and profit targets; in the case of Mr. Weiss on the basis of the Company’s profit performance as compared with internal profit targets and the achievement of certain other objectives.

Change-in-Control Agreements

The Company has entered into a change in control agreement with each of Messrs. Bebee, Funston, Renehan, Naden, Slater, Waggoner and Weiss. The agreements are intended to provide for continuity of management in the event of a change in control of the Company. These agreements became effective on March 7, 2003 (and September 4, 2003 for Mr. Renehan) and remain in effect until the third anniversary of a change in control of the Company. A change in control would occur under any of the following circumstances: as a result of an event by which there is a change in a majority of those serving on the Board of Directors; a person or entity becomes beneficial owner of at least 25% of the Company’s voting securities; a merger or similar corporate transaction that requires the approval of the Company’s stockholders, and upon whose consummation the Company’s stockholders or its Directors no longer control the affairs of the Company; approval by the Company’s stockholders of a plan of liquidation or dissolution of the Company or a sale of all or substantially all of its assets.

If, within 3 years after a change in control in the Company, the employment of any of the foregoing 6 officers is terminated by the Company “without cause” or such officer leaves the Company’s employ for “good reason” (as both terms are defined in these agreements), the Company shall be obligated to provide the severed officer a payment equal to 2 times the sum of (i) the highest annual rate of salary in effect during twelve-month period prior to termination plus (ii) the last year’s actual bonus; (iii) continuation of welfare benefits for 2 years from the date of termination of employment; (iv) 2 years of outplacement expenses (not to exceed 20% of base salary); (v) vesting of unvested 401(k) benefits or payment for forfeited benefits; (vi) vesting of unvested stock options; (vii) a gross-up for any excise tax incurred such that the officer is placed in same after-tax position as if no excise tax had been imposed.

Under each agreement, each officer has agreed to be bound to a non-competition covenant that is effective regardless of whether any change in control in the Company occurs. These restrictive covenants apply during the officer’s employment with the Company and for 12 months thereafter. Each officer may not engage in any business relating to application software that performs name and address data hygiene functions, or electronic document design, presentment, archiving and retrieval, and payment with respect to any such documents created and presented.

All disputes under any of these agreements are to be submitted to Board of Directors for resolution and if not resolved, to arbitration. Costs incurred by an officer in dispute or contest under an agreement are borne by the Company unless the officer’s position is frivolous or advanced in bad faith.

Deferred Compensation Arrangements

The Company has adopted a Deferred Compensation Plan by which members of senior management have the option of deferring the receipt of amounts of their annual bonus compensation, if any, and/or their base compensation (the “Deferred Compensation Plan”). The Deferred Compensation Plan is intended by the Company to qualify as an unfunded plan for federal income tax purposes and the Employee Retirement Income Security Act (ERISA). The Deferred Compensation Plan is administered by the Company. The expenses associated with the establishment and administration of the Deferred Compensation Plan are borne by the Company. Any expenses of implementing any investment option

selected by a participant, however, are charged against that participant’s account. The portion of compensation that is deferred is paid into a trust designated solely to administer the Deferred Compensation Plan. Currently, Mr. Bowen participates in the Deferred Compensation Plan.

Executive Supplementary Benefits

The Company provides certain of its executive officers with group health insurance and disability insurance policies that are not available to all salaried employees. These supplementary benefits to such executive officers are limited to the cost of the premiums for the coverage. The aggregate cost is less than $25,000 per year for each covered executive officer.

Indemnification Agreements; Directors and Officers Liability Insurance

Indemnification Agreements.

Each current member of the Board of Directors is signatory to an indemnification agreement (the “Indemnification Agreement”) with the Company. Each Indemnification Agreement provides that the Company shall indemnify the director or officer who is a party to the agreement (an “Indemnitee”) if he was or is a party to or threatened to be made a party to any threatened, pending or completed action, suit or proceeding (except a derivative proceeding) by reason of the fact that he is or was a director or officer of the Company, or is or was serving at its request in certain capacities for another entity, against expenses (including attorneys’ fees), judgments, fines and amounts paid in settlement (if such settlement is approved in advance by the Company) incurred in connection with such actions, suits or proceedings. The indemnification is limited to instances where the Indemnitee acted in good faith and in a manner he reasonably believed to be in, or not opposed to, the best interests of the Company, and with respect to any criminal action, had no reasonable cause to believe his conduct was unlawful. With respect to derivative proceedings, the Indemnification Agreement provides indemnification similar to that provided in the Indemnification Agreement for non-derivative proceedings discussed above, except that indemnification is allowed only to the extent determined to be fair and reasonable by the court.

The Indemnification Agreement provides that , in the case of partial indemnification, if a director or officer is entitled to indemnification for some or a portion of the expenses, judgments, fines or penalties actually or reasonably incurred by him in the investigation, defense, appeal or settlement of any civil or criminal action, suit or proceeding, the Company shall nevertheless indemnify him to the extent to which he is entitled. By the terms of the Indemnification Agreement, its benefits are not available for expenses or liabilities paid directly to the Indemnitee under a policy of officers’ and directors’ insurance maintained by the Company or in several other instances such as if a court determines that each material assertion made by the Indemnitee in that proceeding was not made in good faith or was frivolous, or if the claim arises from the purchase and sale by the Indemnitee of securities in violation of Section 16(b) of the Exchange Act, or similar successor statute.

Directors and Officers Liability Insurance.

The Company currently maintains a directors and officers liability policy with an aggregate limit of liability of $20,000,000. Deductibles under this policy range from $0 per officer or director for each claim to $250,000 in the aggregate for certain covered claims. This policy does not cover, among other matters, dishonest, fraudulent, or criminal behavior.

401(k) Plan

In January, 1994, the Company adopted the Group 1 Software, Inc. and Subsidiaries 401(k) Retirement Savings Plan and Trust (the “401(k) Plan”). The 401(k) Plan currently provides for a contribution to be made by the Company and its subsidiaries out of current operating earnings based upon the contributions made by participating employees. All employees of the Company who have been employed for at least three months are eligible to participate in the 401(k) Plan. Participants in the 401(k) Plan may contribute from 1% to 92% of their compensation from the Company (up to a limit of $13,000 in a calendar year). In addition, participants in the 401(k) Plan who are over 50 years of age are permitted to contribute an additional $3,000 in calendar year 2004. There will be no Company match against this additional “catch-up” contribution. The Company will make contributions to an employee’s 401(k) Plan account equal to the sum of the following: (i) $.75 for each $1.00 a participant contributes up to 2% of the participant’s compensation, (ii) $.50 for each $1.00 the participant contributes for the next 2% of the participant’s compensation and (iii) $.25 for each $1.00 the participant contributes for the next 2% of the participant’s compensation. Participants are immediately vested 100% in the Company’s contributions and their own contributions, and earnings thereon.

Audit Committee

The Company’s Audit Committee is composed of three outside directors, Messrs. James V. Manning, James P. Marden and Charles Sindelar. Each member of the Audit Committee is, in the business judgment of the Board of Directors, “independent” and meets the requirements imposed by the applicable NASD Rule. In addition, Mr. Manning, the Audit Committee chairman, is an “audit committee financial expert”, as defined by SEC rules.

Report of the Compensation Committee on Executive Compensation

Generally, the Compensation Committee of the Board of Directors establishes, oversees and directs the Company’s executive compensation policies and programs, administers the Company’s stock option plans and seeks to ensure that the Company’s executive compensation philosophy is consistent with the Company’s best interests. None of the members of the Compensation Committee has ever been an employee of the Company.

Compensation Philosophy and Review

The Compensation Committee seeks to align executive compensation with the Company’s business objectives and strategies and financial performance. The Company’s compensation philosophy for executive officers serves three principal purposes: (i) to provide a total compensation package for executive officers that is competitive with the total compensation paid by companies similar to the Company, (ii) to attract, retain and motivate talented executives who will maximize stockholder value, and (iii) to encourage senior management’s long-term equity ownership in the Company by linking a portion of executive compensation directly to increases in stockholder value.

The Compensation Committee has overall responsibility for evaluating and approving the executive officer benefit, bonus, incentive compensation, severance, equity-based or other compensation plans, policies and programs of the Company. The Compensation Committee exercises independent discretion in respect of executive compensation matters. With respect to the compensation of the named executive officers in the Company’s Summary Compensation Table other than Robert Bowen, the Compensation Committee reviews the recommendations of Mr. Bowen.

Executive Compensation.

The Company’s executive compensation program consists primarily of an annual salary, cash bonuses linked to the performance of the Company or business units, and long-term, equity-based compensation in the form of stock options.

Final compensation determinations for each fiscal year are made after the close of the fiscal year. At that time, cash bonuses, if any, are determined for the past year’s performance. Within the following quarter, base salaries for executive officers other than Mr. Bowen are then reviewed, and appropriate adjustments are made. Option grants or other long-term compensation awards, if any, are made when the Committee considers appropriate, generally after review of recommendations by Mr. Bowen.

The following is a discussion of each element of the Company’s executive compensation:

Annual Base Salary.

Base salaries for each of the named executive officers other than Mr. Bowen are reviewed annually and may be adjusted by the Committee based upon performance, comparable industry salaries, and the current economic environment. For 2004, the named executive officers other than Mr. Bowen received, in total, $128,570 in increase in 2004 base salaries from their salaries in 2003.

Annual Incentives.

Annual incentives are provided to the named executive officers in the form of cash bonuses and are determined at the discretion of the Compensation Committee based upon the overall performance of the Company or individual business units relative to performance criteria predetermined by the Committee. In fiscal year 2004 the named executive officers received annual bonuses based upon the attainment of their respective performance criteria in the amounts set forth in the Summary Compensation Table below.

Long-Term Incentives.

Long-term incentives have historically been provided by the Company through the grant of stock options. These grants are intended to align the executive’s long-term objectives with those of the Company’s stockholders. The grant of stock options are made under the Company’s 1995 Incentive Stock Option, Non-Qualified Stock Option and Stock Appreciation Unit Plan which was adopted in September, 1995, and is administered by the Compensation Committee. The Compensation Committee has the discretion to determine those individuals to whom awards under the stock option plan are made and the terms and conditions of the awards. In fiscal year 2004, the Committee granted no options to named executive officers.

Change in Control Arrangements.

The Compensation Committee was advised by an independent compensation consultant regarding executive officer compensation matters in the event of a change in control of the Company, including severance levels. The independent compensation consultant is a consultant specializing in compensation matters and is not affiliated with the Company. The Compensation Committee considered the independent compensation consultant’s advice in determining to approve the Company’s execution of change in control agreements with senior executives of the Company in March 2003.

Compensation of ChiefExecutiveOfficer

The total compensation of Mr. Bowen is determined on a basis similar to that of other named executive officers. However, in the case of Mr. Bowen, the amount of annual cash compensation is governed by the terms of an employment agreement with the Company. In July 2003, the Committee approved an amendment to Mr. Bowen’s existing employment agreement, effective as of April 1, 2003, to extend its term and make certain changes to bring the terms of Mr. Bowen’s employment agreement in line with competitive market practice, including providing Mr. Bowen with certain protections in the event of a change in control pursuant to advice of the independent compensation consultant. Mr. Bowen’s employment agreement is discussed in detail below.

	James V. Manning
	Thomas S. Buchsbaum
	James P. Marden
	Charles A. Mele

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The following table sets forth certain information as to all persons who, to the knowledge of the Company, were beneficial owners of five percent or more of Common Stock as of June 1, 2004, or are one of the executive officers identified in the Summary Compensation Table and all directors and officers of the Company as a group.

Name and Address of Beneficial Owner or Executive Officer	Number of Shares of Common Stock (Percent of Class)

Wachovia Securities, Inc.		962,261
901 East Byrd Street		(6.9	)%
Richmond, VA 23219
Fidelity Management & Research Co.		730,580
1 Federal Street		(5.2	)%
Boston, MA 002110
Robert S. Bowen		1,548,139
4200 Parliament Place		(10.4	)%
Suite 600
Lanham, MD 20706
John Spohler		761,208
383 Madison Avenue		(5.4	)%
New York, NY 10179
Alan P. Slater		168,278
4200 Parliament Place		*
Suite 600
Lanham, MD 20706
Stephen R. Bebee		86,530
4200 Parliament Place		*
Suite 600
Lanham, MD 20706
Mark D. Funston		95,000
4200 Parliament Place		*
Suite 600
Lanham, MD 20706
Andrew W. Naden		23,000
4200 Parliament Place		*
Suite 600
Lanham, MD 20706
All directors and executive officers as a group		2,057,564
(14 persons)		(18.3	)%

* Less than 5%

Item 13. Certain Relationships and Related Transactions

The Company has used the services of Tanenbaum-Harber Co., Inc. (“Tanenbaum-Harber”) of New York, NY to obtain directors’ and officers’ liability insurance coverage for the current fiscal year. A description of this coverage is set out above in “Executive Officers and Compensation -- Indemnification Agreements; Directors and Officers Liability Insurance.” Richard H. Eisenberg, a Director of the Company, is also a sub-producer of Tanenbaum-Harber, and as a sub-producer, receives a commission. The Company’s payment for this coverage is $617,000 which includes compensation of $61,700 to Tanenbaum-Harber for its services. The Company has confirmed that the payments to the carrier and Tanenbaum-Harber are competitive.

PART IV

Item 14. Principal Accountant Fees and Services

PricewaterhouseCoopers (“PWC”) has audited the Company’s financial statements for the fiscal years ending March 31, 2004, 2003 and 2002. The Audit Committee has adopted policies and procedures to pre-approve all services to be performed by PWC in excess of $5,000 per engagement. Specifically, the Committee’s policy is to pre-approve the use of PWC for audit services as well as detailed, specific types of services within the following categories of audit-related and non-audit services: merger and acquisition due diligence and audit services; employee benefit plan audits; tax services; and procedures required to meet certain regulatory requirements. Management reports the fees to the Committee on a periodic basis throughout the year.

	2004		2003

Audit	$	213,000	$	165,000
Audit related		146,000		215,000
Tax		94,000		47,000
All other		—		—

Total	$	453,000	$	427,000

Audit Fees for the years ended March 31, 2004 and 2003, respectively, were for professional services rendered for the audits of the consolidated financial statements of the Company, statutory audits, issuance of comfort letters, consents, income tax provision procedures and assistance with review of documents filed with the Securities and Echange Commission.

Audit Related Fees for the years ended March 31, 2004 and 2003, respectively, were for assurance and related services related to employee benefit plan audits, due diligence related to mergers and acquisitions and consultations concerning financial accounting and reporting standards.

Tax Fees for the years ended March 31, 2004 and 2003, respectively, were for services related to tax compliance, including the preparation of tax returns and tax research.

Item 15. Exhibits, Financial Statement Schedules and Reports on Form 8-K

a)	The following documents are filed as part of this report


			Page Number

1.	Consolidated Financial Statements:

	The following documents are submitted in Item 8:

		Report of Independent Registered Public Accounting Firm	27

		Consolidated Balance Sheets As of March 31, 2004 and 2003	28

		Consolidated Statements of Operations for the years ended March 31, 2004, 2003 and 2002	29

		Consolidated Statements of Comprehensive Income for the years ended March 31, 2004, 2003 and 2002	30

		Consolidated Statements of Stockholders’ Equity for the years ended March 31, 2004, 2003 and 2002	31

		Consolidated Statements of Cash Flows for the years ended March 31, 2004, 2003 and 2002	32

		Notes to Consolidated Financial Statements for the years ended March 31, 2004, 2003 and 2002	33

2.	Financial Statement Schedule

		Report of Independent Registered Public Accounting Firm on Financial Statement Schedule	67

		Schedule II: Valuation and Qualifying Accounts for the Years ended March 31, 2004, 2003 and 2002	68

Schedules other than those listed above have been omitted since they are either not required or the information is included elsewhere in the financial statements or notes thereto.

	b)		Reports on form 8-K

	3.		List of Exhibits to the 10K.

	2.01		Agreement and Plan of Merger, dated June 23, 1998 by and between COMNET Corporation and Group 1 Software, Inc. (incorporated by reference to the Company’s Prospectus filed August 18, 1998.)

	3.01		Articles of Incorporation and Bylaws, as amended - 1985, (incorporated by reference to Exhibit 3.7 to Group 1’s Annual Report on Form 10-K for the year ended March 31, 1991).

	3.02		Bylaws - Amended as of January 22, 1992, (incorporated by reference to Exhibit 3.8 to Group 1’s Quarterly Report on Form 10-Q for the quarter ended December 31, 1991).

	3.03		Amendments to Certificate of Incorporation filed January 22, 1993.

	3.04		Amended and Restated Certificate of Incorporation of Group 1 Software, Inc., dated November 28, 2000.

	4.01		Purchase Agreement between the Company and Medco Containment Services, Inc., dated as of January 28, 1992 (incorporated by reference to Exhibit 4.47 to the Company’s Quarterly Report on Form 10-Q for the quarter ended December 31, 1991).

	4.02		Stock Option Agreement between the Company and James V. Manning Marden, dated as of August 16, 1991, (incorporated by reference to Exhibit 4.53 to the Company’s Quarterly Report on Form 10-Q for the quarter ended December 31, 1991).

	4.03		Stock Option Agreement between the Company and James Marden, dated as of August 16, 1991, (incorporated by reference to Exhibit 4.55 to the Company’s Quarterly Report on Form 10-Q for the quarter ended December 31, 1991).

	4.04		Stock Option Agreement between the Company and Robert S. Bowen, dated as of August 16, 1991, (incorporated by reference to Exhibit 4.56 to the Company’s Quarterly Report on Form 10-Q for the quarter ended December 31, 1991).

	4.05		Stock Option Agreement between the Company and Charles J. Sindelar, dated as of August 16, 1991, (incorporated by reference to Exhibit 4.59 to the Company’s Quarterly Report on From 10-Q for the quarter ended December 31, 1991).

	4.06		Certificate of Designation of 6% Convertible Preferred Stock, filed January 22 1993.

	4.07		1995 Incentive Stock Option, Non-Qualified Stock Option and Stock Appreciation Unit Plan

	4.08		1995 Non-Employee Directors’ Stock Option Plan

	10.01		Tax Sharing Agreement among Group 1 Software, Inc., COM-MED Systems, Inc., ADMS, Inc. and COMNET Corporation, dated April 1, 1991, (incorporated by reference to Exhibit 10.97 to the Company’s Annual Report on Form 10-K for the year March 31, 1991).

	10.02		Indemnification Agreement between the Company and James P. Marden, (incorporated by reference to Exhibit 10.107 to the Company’s Quarterly Report on Form 10-Q for the quarter ended December 31, 1991).

	10.03		Indemnification Agreement between the Company and Ronald F. Friedman , (incorporated by reference to Exhibit 10.108 to the Company’s Quarterly Report on Form 10-Q for the quarter ended December 31, 1991).

	10.04		Indemnification Agreement between the Company and Robert S. Bowen, (incorporated by reference to Exhibit 10.110 to the Company’s Quarterly Report on Form 10-Q for the quarter ended December 31, 1991).

	10.05		Indemnification Agreement, dated February 24, 1992, between COMNET Corporation and Charles A. Mele (incorporated by reference to Exhibit 10.27 to the Company’s Annual Report on Form 10-K for the year ended March 31, 2000).

	10.06		Indemnification Agreement between COMNET Corporation and Charles J. Sindelar (incorporated by reference to Exhibit 10.28 to the Company’s Annual Report on Form 10-K for the year ended March 31, 2000).

	10.07		Lease covering Company office facilities in Lanham, MD - 1993.

	10.08		COMNET Corporation, Deferred Compensation Plan (incorporated by reference to Exhibit 10.41 to the Company’s Annual Report on Form 10-K for the year ended March 31, 2000).

	10.09		Third Amendment to Lease, dated April 15, 1994, by and between COMNET Corporation and Quadrangle Development Corporation (incorporated by reference to Exhibit 10.45 to the Company’s Annual Report on Form 10-K for the year ended March 31, 2000).

	10.10		Line of Credit Loan Agreement with Crestar Bank, dated October 10, 1996 (incorporated by reference to Exhibit 10.48 to the Company’s Annual Report on Form 10-K for the year ended March 31, 2000).

	10.11		Agreement to repurchase preferred and common stock from Merck & Co Inc. dated September 25, 1998 (incorporated by reference to Exhibit 10.56 to the Company’s Annual Report on Form 10-K for the year ended March 31, 2000).

	10.12		Amended and Restated Employment Agreement between Robert S. Bowen and Group 1 Software, Inc., dated as of July 17, 2000.

	10.13		Agreement for purchase and sale of assets by and between TriSense Software, Ltd. and Group 1 Software, Inc. dated April 30, 2001 (incorporated by reference to Exhibit 10.59 to the Company’s Report on Form 8-K dated May 14, 2001).

	10.14		Agreement for purchase and sale of assets by and between HotData Software, Inc. and Group 1 Software, Inc. dated May 11, 2001 (incorporated by reference to Exhibit 10.60 to the Company’s Report on Form 8-K dated May 25, 2001).

	10.15		Sixth Amendment to Lease to headquarters in Lanham, MD, dated March 27, 2001, by and between Group 1 Software, Inc. and Mack-Cali Realty L.P.

	10.16		Agreement for purchase and sale of assets by and between Vision-R eTechnologies, Inc. and Group 1 Software, Inc. dated December 4, 2001 (incorporated by reference to Exhibit 10.61 to the Company’s Report on Form 8-K dated December 10, 2001).

	10.17		Asset Purchase Agreement between Sagent Technology, Inc. and Group 1 Software, Inc. dated April 15, 2003 (incorporated by reference as Exhibit 2.1 to the Company’s Report on Form 8-K dated April 15, 2003).

	10.18		Security Agreement between Sagent Technology, Inc. and Group 1 Software, Inc. dated April 15, 2003 (incorporated by reference as Exhibit 10.3 to the Company’s Report on Form 8-K dated April 15, 2003).

	10.19		Note Purchase Agreement between Sagent Technology, Inc. and Group 1 Software, Inc. dated April 15, 2003 (incorporated by reference as Exhibit 10.1 to the Company’s Report on Form 8-K dated April 15, 2003).

	10.20		Pledge Agreement between Sagent Technology, Inc. and Group 1 Software, Inc. dated April 15, 2003 (incorporated by reference as Exhibit 10.4 to the Company’s Report on Form 8-K dated April 15, 2003).

	10.21		Secured Promissory Note for five million dollars ($5,000,000) between Sagent Technology, Inc. and Group 1 Software, Inc. dated April 15, 2003 (incorporated by reference as Exhibit 10.2 to the Company’s Report on Form 8-K dated April 15, 2003).

	10.22		Secured Promissory Note for two million dollars ($2,000,000) between Sagent Technology, Inc. and Group 1 Software, Inc. dated May 16, 2003.

	10.23		Form of Change of Control Severance Agreement executed by Messrs. Bebee, Funston, Naden, Slater, Waggoner and Weiss dated March 7, 2003, and by Mr. Renehan dated September 4, 2003 (incorporated by reference to Exhibit 10.23 of the Company’s Report on Form 10-K, dated June 29, 2003).

	10.24		Agreement and Plan of Merger among Pitney Bowes Inc., Germanium Acquisition Corp. and Group 1 Software, Inc., dated April 12, 2004 (incorporated by reference to Exhibit 2.1 to the Company’s Report on Form 8-K dated April 13, 2004).

	10.25		Voting Agreement among Pitney Bowes Inc., Germanium Acquisition Corporation, and Robert S. Bowen, dated April 12, 2004 (incorporated by reference to Exhibit 2.2 to the Company’s Report on Form 8-K dated April 13, 2004).

	^*14.1		Code of Ethics for the Principal Executive Officer and Senior Financial Officers of Group 1 Software, Inc.

	^*22.0		Subsidiaries of Group 1 Software, Inc.

	^*23.1		Consent of PricewaterhouseCoopers LLP.

	^*31.1		Chief Executive Officer certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

^* Filed herewith

	^*31.2		Chief Financial Officer certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

	31.3		Certification of Robert S. Bowen, Chief Executive Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, (incorporated by reference to Exhibit 31.1 to the Company’s report on Form 10-Q, filed on February 17, 2004).

	31.4		Certification of Mark Funston, Chief Financial Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (incorporated by reference to Exhibit 31.2 to the Company’s report on Form 10-Q, filed on February 17, 2004).

	31.5		Certification of Robert S. Bowen, Chief Executive Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, (incorporated by reference to Exhibit 31.1 to the Company’s report on Form 10-Q, filed on November 14, 2003).

	31.6		Certification of Mark Funston, Chief Financial Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, (incorporated by reference to Exhibit 31.2 to the Company’s report on Form 10-Q, filed on November 14, 2003).

	31.7		Section 302 Certification of Robert S. Bowen, Chief Executive Officer, and Mark Funston, Chief Financial Officer, of Quarterly Report on Form 10-Q, (incorporated by reference to Exhibit 31.1 to the Company’s report on Form 10-Q, filed on August 14, 2003).

	32.1		Certification of Robert S. Bowen, Chief Executive Officer, and Mark Funston, Chief Financial Officer, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, (incorporated by reference to Exhibit 32.1 to the Company’s report on Form 10-Q, filed on February 17, 2004).

	32.2		Certification of Robert S. Bowen, Chief Executive Officer, and Mark Funston, Chief Financial Officer, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, (incorporated by reference to Exhibit 32.1 to the Company’s report on Form 10-Q, filed on November 14, 2003).

	32.3		Section 906 Certification of Robert S. Bowen, Chief Executive Officer, and Mark Funston, Chief Financial Officer, of Quarterly Report on Form 10-Q, (incorporated by reference to Exhibit 32.1 to the Company’s report on Form 10-Q, filed on August 14, 2003).

	^*99.1		Chief Executive Officer and Chief Financial Officer certifications pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

	99.2		Amendment No. 1 to Rights Agreement (incorporated by reference to Exhibit 99.1 to the Company’s report on Form 8-K, filed on April 13, 2004).

	99.3		Sagent Technology, Inc. Financial Statements for the years ended December 31, 2002, 2001 and 2000, and Report of Independent Accountants (incorporated by reference to Exhibit 99.1 to the Company’s report on Form 8-K/A, filed on December 15, 2003).
	99.4		Sagent Technology, Inc. Unaudited Balance Sheet as of September 30, 2003 and Statements of Operations and of Cash Flows for the nine months ended September 30, 2003 and 2002 (incorporated by reference to Exhibit 99.2 to the Company’s report on Form 8-K/A, filed on December 15, 2003).

	99.5		Certification of Robert S. Bowen, Chief Executive Officer, and Mark Funston, Chief Financial Officer, of Quarterly Report on Form 10-Q, (incorporated by reference to Exhibit 99.1 of the Company’s report on Form 10-Q, filed February 14, 2003).

	99.6		Certification of Robert S. Bowen, Chief Executive Officer, and Mark Funston, Chief Financial Officer, of Quarterly Report on Form 10-Q, (incorporated by reference to Exhibit 99.1 of the Company’s report on Form 10-Q, filed November 14, 2002).

	99.7		Certification of Robert S. Bowen, Chief Executive Officer, and Mark Funston, Chief Financial Officer, of Quarterly Report on Form 10-Q, (incorporated by reference to Exhibit 99.1 of the Company’s report on Form 10-Q, filed August 14, 2002).

^* Filed herewith

Report of Independent Registered Public Accounting Firm on
Financial Statement Schedule

To the Board of Directors and Stockholders of
Group 1 Software, Inc.

Our audits of the consolidated financial statements referred to in our report dated June 11, 2004 appearing in the 2004 Annual Report to Stockholders of Group 1 Software, Inc. (which report and consolidated financial statements are included in this Annual Report on Form 10-K) also included an audit of the financial statement schedule listed in Item 15 (a) (2) of this Form 10-K. In our opinion, the financial statement schedule presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements.

/s/ PricewaterhouseCoopers LLP

McLean, Virginia
June 11, 2004

SCHEDULE II
Group 1 Software, Inc.
Valuation and Qualifying Accounts For the Years Ended March 31, 2004, 2003, and 2002
(in thousands)

Description		Balance at Beginning of Year		Additions Charged to Costs and Expenses ¹		Deductions Describe ²			Balance at end of year

Year ended March 31, 2004 Allowance for doubtful accounts	$	1,755	$	—	$	(427	)	$	1,328
Year ended March 31, 2003 Allowance for doubtful accounts	$	2,058	$	725	$	(1,028	)	$	1,755
Year ended March 31, 2002 Allowance for doubtful accounts	$	2,197	$	225	$	(364	)	$	2,058

¹ Bad debt expense.
² Accounts receivable written off during the year net of $378,000 recoveries of bad debt allowance.

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

GROUP 1 SOFTWARE, INC.
	(Registrant)

Date: June 14, 2004	By:	/s/ ROBERT S. BOWEN

		Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

Signature	Title	Date

/s/ ROBERT S. BOWEN	Chief Executive Officer and Director (Principal Executive Officer)
		June 14, 2004


/s/ MARK D. FUNSTON	Executive, Vice President Chief Financial Officer Treasurer (Principal Financial and Accounting Officer)
		June 14, 2004


/s/ ALAN P. SLATER	President, DOC1 Division and Director
		June 14, 2004


/s/ JAMES V. MANNING	Chairman of the Board
		June 14, 2004


/s/ THOMAS S. BUCHSBAUM	Director
		June 14, 2004


/s/ RICHARD H. EISENBERG	Director
		June 14, 2004


/s/ JAMES P. MARDEN	Director
		June 14, 2004


/s/ CHARLES A. MELE	Director
		June 14, 2004


/s/ CHARLES J. SINDELAR	Director
		June 14, 2004


/s/ BRUCE J. SPOHLER	Director	June 14, 2004

Index of Exhibits

^*14.1		Code of Ethics for the Principal Executive Officer and Senior Financial Officers of Group 1 Software, Inc.

^*22.0		Subsidiaries of Group 1 Software, Inc.

^*23.1		Consent of PricewaterhouseCoopers, LLP

^*31.1		Chief Executive Officer certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

^*31.2		Chief Financial Officer certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

^*99.1		Chief Executive Officer and Chief Financial Officer certifications pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

^* Filed herewith

Accounts Receivable

Prepaid Expenses and Other Current Assets

Property and Equipment

Computer Software

Accrued Expenses

Line of Credit

Stockholders’ Equity

Income Taxes

Benefit Programs

Supplemental Cash Flow Information

Commitments and Contingencies

Segment Information

Business Combinations

Acquired Intangible Assets

Quarterly Financial Data (Unaudited)

Subsequent Events