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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

_________________

FORM 10-K

[X]    ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended FEBRUARY 29, 2004

OR

[   ]    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For The Transition Period From _________ To ________

Commission File Number 0-16006

Cognos Logo

COGNOS INCORPORATED
(Exact Name Of Registrant As Specified In Its Charter)

CANADA 98-0119485
(State Or Other Jurisdiction Of (IRS Employer Identification No.)
Incorporation Or Organization)

3755 Riverside Drive, P.O. Box 9707, Station T, Ottawa, Ontario, Canada, K1G 4K9
(Address Of Principal Executive Offices)

Registrant’s Telephone Number, including Area Code: (613) 738-1440

Securities Registered Pursuant to Section 12(b) of the Act: None

Securities Registered Pursuant to Section 12(g) of the Act:
Common Shares Without Nominal Or Par Value

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES   X      NO         .

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [X]

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Securities Exchange Act of 1934) YES   X      NO          .

The aggregate market value of Common Shares held by non-affiliates of the registrant, based on the last reported sales price of the Common Shares on the Nasdaq National Market on August 29, 2003, the last business day before the end of our second quarter of fiscal 2004, was approximately US$2,740,000,000.

As of April 15, 2004, 90,077,179 Common Shares, without nominal or par value, were outstanding.

continued….



DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Corporation’s Proxy Statement pursuant to Regulation 14A to be filed with the Securities and Exchange Commission and Canadian Securities regulators in connection with the solicitation of proxies for the Corporation’s Annual and Special Meeting of Shareholders to be held June 23, 2004 are incorporated by reference into Part III of this Form 10-K.

REPORTING CURRENCY

All financial information contained in this document is expressed in United States dollars, unless otherwise stated.

TRADEMARKS

Cognos, the Cognos logo, Cognos Axiant, DecisionStream, Impromptu, NoticeCast, PowerHouse, PowerPlay, and ReportNet are trademarks or registered trademarks of Cognos Incorporated in the United States and/or elsewhere. All other trademarks or trade names referenced to in this Annual Report on Form 10-K are the property of their respective owners.


TABLE OF CONTENTS

    Page  

PART I

Item 1.   Business   1-13  
Item 2.  Properties  14  
Item 3.  Legal Proceedings  14  
Item 4.  Submission of Matters to a Vote of Security Holders  14  

PART II

       
Item 5.   Market for the Registrant’s Common Equity and Related Stockholder Matters   15  
Item 6.  Selected Financial Data  16  
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations  17-48  
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk  49  
Item 8.  Financial Statements and Supplementary Data  50-82  
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure  83  
Item 9A.  Controls and Procedures  84  

PART III

       
Item 10.  Directors and Executive Officers of the Registrant  85  
Item 11.  Executive Compensation  85  
Item 12.  Security Ownership of Certain Beneficial Owners and Management  85  
Item 13.  Certain Relationships and Related Transactions  85  
Item 14.  Principal Accountant Fees and Services  86  

PART IV

Item 15.   Exhibits, Financial Statement Schedules, and Reports on Form 8-K  87-90  
 
Signatures     91  

PART I

ITEM 1.    BUSINESS

OVERVIEW

Cognos Incorporated, a Canadian corporation founded in 1969, is a global leader in business intelligence (BI) and corporate performance management (CPM) software solutions. Our solutions help improve business performance by enabling planned performance management, supported by effective decision-making at all levels of the organization through the consistent reporting and analysis of data derived from various sources. Using our software, customers can plan and manage the performance of all aspects of their business and gain valuable insights that can be used to improve operational effectiveness, enhance customer satisfaction, accelerate corporate response times and, ultimately, increase revenues and profits. Our integrated solutions consist of our suite of BI components, analytical applications, and performance management applications.

In fiscal 2004, we continued to invest in our BI solutions which are the foundation of our CPM vision. In May 2003, we shipped Cognos ReportNet™, our new enterprise reporting software that provides coverage for both production and business reporting. In July 2003, we announced Cognos Metrics Manager 2.0, our next-generation scorecarding software for metrics management and interactive scorecarding and, in February 2004, we shipped Cognos Metrics Manager 2.1. Also in February 2004, we announced Cognos Enterprise Planning Series Version 7.2, our solution for planning and budgeting.

Our customers can strategically apply our software solutions across their extended enterprise to address their need for CPM. By allowing timely analysis of data from disparate systems, CPM enables organizations to measure execution against business strategy to ensure the two are aligned at all levels. Our solution for CPM allows users to effectively manage the full business cycle with planning, budgeting, reporting, analysis, and scorecarding products.

Our integrated solutions provide a scalable and secure web-based environment that is easy to use and deploy across the extended enterprise, which includes the organization, its customers, suppliers, and partners. The component-based nature of our software allows customers to purchase functionality that fits their particular needs and allows them to easily expand their capabilities as required.

We focus on developing direct relationships with Global 3500 companies and large public sector organizations. Our direct sales force generated approximately 73% of our software license revenue for our fiscal year ended February 29, 2004. At yearend, we had 51 sales offices in 17 countries. In addition, we offer our customers a broad range of support and consulting services aimed at providing the highest level of customer satisfaction.

We have an extensive and expanding global customer base with over 22,000 customers located in more than 135 countries. In fiscal 2004, we had total revenue of $683.1 million, of which approximately 58% was derived from sales in The Americas, 33% from sales in our Europe Region, and 9% from sales in our Asia/Pacific Region. For financial information about geographic areas, see “Note 14. Segmented Information” in the Notes to the Consolidated Financial Statements contained in Item 8.

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PRODUCTS

Our integrated solutions consist of our suite of BI components, analytical applications, and performance management applications. These components are supported by software services for administration, deployment, integration, and extraction, transformation, and loading (ETL).

BI Components

Our BI solution is comprised of highly-scalable component-based software that facilitates all BI activities, including reporting, query, analysis, visualization, and event management across the extended enterprise. Our BI components are based on proprietary applications which offer the following functions:

Query & Reporting.    Cognos ReportNet is the newest component of our BI solution. Built on a new state of the art architecture, Cognos ReportNet is our next-generation web-based query and reporting product that has been developed to specifically satisfy all enterprise reporting requirements. It delivers production reports such as invoices and statements as well as ad hoc query, managed reports, and a broad range of business reports. This new architecture is designed to provide high scalability and openness integrating with and leveraging customer’s existing infrastructure. It is based on industry standards such as XML, SOAP, and WSDL and is the foundation for future solution component releases.

Our pre-existing reporting component is Impromptu® Web Reports. Customers can author, manage, and broadcast sales results, inventory figures, financial updates, and other regularly scheduled reports that are distributed to a large web-based community of users. Reports can be rendered and viewed by users in a variety of outputs, such as CSV, Excel, or Adobe PDF files.

Our pre-existing query component, Cognos Query, presents users with a simple view of various databases, allowing them to quickly and easily navigate corporate data. This engine allows users to run predefined queries or build ad hoc queries. The software uses hyperlinks to allow users to jump from query to query to see related information, such as customer details, sales orders, or detailed records.

Customers can continue to purchase Impromptu Web Reports and Cognos Query. We continue to update Impromptu Web Reports and Cognos Query, to reflect the changing requirements of our large customer base. For customers wanting to migrate their existing Impromptu Web Reports and Cognos Query reporting applications to Cognos ReportNet, we offer service packages and migration tools. From a licensing perspective, we have developed a migration program that enables supported customers to trade like-for-like functionality.

Analysis.     Our analysis component is Cognos PowerPlay®, which delivers on-line analytical process (OLAP) reporting and analysis. Users can perform their own ad hoc analysis by investigating, in any combination and at any level, the critical success factors that drive their business. PowerPlay’s single application component architecture allows organizations to deploy and manage on-line analytical processes from a central point of control. Through the web, Windows, or Excel, users are able to access multidimensional data and use PowerPlay for analysis and reporting. Users can manipulate information by “drilling down” through layers of summary information in successively greater levels of detail and can present the information in multiple graphical displays. Cognos PowerPlay 7.2, which was released at the end of fiscal 2003, is fully integrated with Cognos ReportNet and uses the same user interface standards for a seamless user experience across our BI components.

Visualization.     With Cognos Visualizer, our visualization component, users can see complex business relationships and the interplay between factors that drive a company’s business. This web-based component delivers advanced visualization graphics, Six Sigma charts, animation, and mapping for stand-alone use and for embedding in Cognos BI applications such as Cognos ReportNet dashboards.

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Event Management.    Our event management component is Cognos NoticeCast®. Cognos NoticeCast can monitor changes to time critical content and then send an email notification to users. Users can define alert criteria themselves to monitor events such as changes in key performance indicators and operational data, and updates to reports. Along with the notification, users receive BI content that gives context to decision making.

Analytical Applications

A trend in the market for BI is the demand for pre-packaged solutions that shorten time to implementation and results. We have developed our analytical applications as an integrated set of applications to make it easy for customers to combine appropriate capabilities and to deploy them quickly. Our analytical applications are flexible and extendible because they are built upon the foundation of our BI components. Customers are able to change models, create new reports, and perform new analyses by using our BI components in conjunction with our analytical applications. These applications reduce the time, effort, and cost required for an organization to gain a competitive advantage from BI and can help it realize returns on investment from operational applications such as enterprise resource planning, customer relationship management, and supply chain management implementations more quickly.

With our analytical applications, users gain access to their organization’s key information through more than 50 areas of analysis, answers to more than 2,900 critical business questions, over 650 key performance indicators, and over 400 reports in seven areas of the business: accounts receivable, accounts payable, general ledger, inventory, procurement, production, and sales. These coordinated, departmental-specific analytical applications allow users to build an enterprise-wide view of their organization incrementally and strategically.

Our analytical applications are based upon our CPM foundation, which is a data source independent data warehouse model, designed through years of applying our best-practices approach. Our solution is designed to extend the value of a customer’s enterprise resource planning (ERP) system, transforming operational data into consistent, reliable information optimized for reporting and analysis. During fiscal 2004, we continued to invest in research and development activities for our analytical applications, including the release in December 2003 of Version 1.6 of our analytic applications. This release added support for metrics and integration with Cognos Metrics Manager, Cognos ReportNet, and Cognos Series 7 Version 2.

Performance Management Applications

In our solution for CPM, we offer products that address the need for organizations to link reporting and analysis to organizational goals and strategy. These applications span company functions and processes and define the parameters for performance in scorecards, plans, and budgets.

Scorecarding.     In July 2003, we announced Cognos Metrics Manager 2.0 which brought new functionality to our next generation scorecarding and metrics management software. In February 2004, we shipped a follow up version Cognos Metrics Manager 2.1. With Cognos Metric Manager, users can view and interact with scorecards that contain key performance metrics and can analyze each metric individually in order to understand the drivers of performance. By linking the company’s strategy and goals to execution through metrics, users get a clear picture of the performance of the whole business. In addition, metrics are linked to the BI layer for further reporting and analysis.

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Planning and Budgeting.    In February 2004, we launched Cognos Enterprise Planning Series Version 7.2 with additional customer-driven functionality, technical enhancements, and further interoperability with our enterprise BI solution and scorecarding. The Cognos Enterprise Planning Series combines Cognos Enterprise Planning and Cognos Finance into one financial suite that delivers budgeting, planning, forecasting, accounting consolidation, and financial reporting. The solution delivers capabilities that help customers drive, monitor, and report on financial performance:

    flexible modeling for a variety of financial and non-financial planning based on business measures, ratios, and sophisticated calculations under the control of financial planners;

    collaboration with workflow to extend the planning process across the organization, with business managers controlling their own business plans in the context of an overall corporate plan; and

    high participation and ease of use so that users can enter, analyze, and adjust plan data and model parameters in any way, including top-down analysis or using break-back calculations, which fill in values to arrive at a set total.

The solution enables business and financial managers to collaborate to define the scope of their plan, including restructuring and re-organizing, using zero-based budgeting or providing a starting point based on the previous year’s trends, as well as providing up-to-date results. Managers can collaborate and delegate planning details to lower-level managers to receive a complete and detailed financial view, making the process of gathering information and distributing it to relevant stakeholders easy to administer. In addition, the solution integrates up-to-date data when available from other systems with user-supplied forecasts and the overall enterprise plan. Through its consolidation engine, the solution supports global enterprises by providing a unified view of performance, in multiple currencies, and performs the necessary roll-up, eliminations, allocations, and adjustments required as a part of the consolidation and external financial reporting process.

Management and Integration Software Services

Across our BI components, analytic applications, and performance management applications, we provide software services for administration, deployment, integration, and ETL to deliver highly integrated and expandable solutions. Customers who purchase one of our solution components are also provided with the software services for administering and deploying as integrated parts of the solution. With these software services, our customers can more quickly and easily deploy the server-based capabilities to users. In addition, this approach facilitates a customer’s ability to add new capabilities because additional components can be easily plugged into the existing software services. This flexibility is critical as customers’ requirements change and as we introduce new capabilities to our solutions. Our software services consists of the following:

    administration services;

    deployment services;

    integration services; and

    data ETL services.

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These services operate in an integrated environment. The scalability of the architecture allows organizations to deliver BI applications to a large and broad user community across the extended enterprise.

Administration Services.    Our administration services allow IT managers to manage and maintain installation and configuration of our servers. In addition, we provide data modeling that drives consistency and adaptability of our solution. Our modeling is designed to present information stored in corporate databases in a consistent format. This ensures that every manager has a common foundation for evaluating business performance and making key business decisions. Each manager can be provided with a personalized view of information, as well as a common view of business performance that permits the rapid coordination of management decisions and actions. In addition, common business rules, calculations, and goals, such as the definitions of profitability, cash flow, and return on investment, are visible and shared by all users, which ensures that every manager has a consistent view of the business.

Deployment Services.    Our deployment services provide security and content delivery and management for users across the extended enterprise. With our security, IT managers can address both authentication, which confirms the user’s identity, and authorization, which determines what information users have the right to view. And with open security standards, Cognos security can be easily integrated with other enterprise security systems. Our own portal services for content delivery and management can be customized to fit seamlessly in an existing company portal or intranet/extranet environment and is designed to ensure that each user views only the content they have authority to access. It can be customized to present application content in a format that is familiar and appropriate to each user and also allows for sharing of information and collaboration among many users.

Integration Services. Our integration services provide the ability to integrate with and leverage customers’ existing applications and infrastructure. Based on web-services, leveraging industry standards including XML, SOAP, and WSDL, we provide an open environment for external enterprise application integration, customization, and automation of many aspects of our solution. Standards-driven, fully-documented application program interfaces allow customers to customize their applications to best serve their users’ needs.

ETL Services.    Our ETL service, Cognos DecisionStream™, is optimized for modeling, transforming, and creating high-speed, scalable analytical data warehouses that have embedded knowledge of the BI applications they will serve, thereby enabling faster deployment and user acceptance of these applications. Our ETL services and BI components work together to ensure that many of the calculations and analytic operations can be performed at the database level, which can dramatically improve response time and network traffic loads. Companies can build analytical data warehouses that span the extended enterprise, ensuring consistency and rapid adoption of changes. This service forms the basis for our analytic applications and is the critical component for information consistency for CPM.

Application Development Tools

We have a legacy line of products based on application development products marketed under the PowerHouse®, PowerHouse Web, and Axiant® names, which represented approximately 4.3% of our total revenue for the fiscal year ended February 29, 2004. PowerHouse is an application development environment that enables customers to quickly develop complex business applications. We believe there has been a fundamental shift over the past several years away from application development environments towards packaged solutions. The large majority of organizations now choose to buy their next generation of business systems, rather than attempt to build these corporate applications internally. Our strategy for this mature part of our business is focused on maintaining the product and supporting our existing customers. Product support is the largest source of revenue from these customers, and as a result, we expect to continue to update our application development products to reflect the changing requirements of our customers. We expect our revenue from application development tools to continue to decline as customers focus on the next generation of our CPM solution.

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GLOBAL CUSTOMER SERVICES

Support, consulting, and training services are a critical part of our BI, analytic applications, and performance management solutions. We offer a wide variety of packaged and on-demand services to assist our customers with the installation, deployment, and effective use of our solutions. As customers increase the deployment of our products throughout the extended enterprise, we believe that our customers will increasingly demand additional services. Growth in our services revenue is highly correlated with increases in our license revenue, and our ability to deliver services in a timely and effective manner is a large and expanding part of our complete solution.

We offer our customers a broad range of support, consulting, and training services aimed at providing the highest level of customer satisfaction. These services include:

Support Services

Support services consist primarily of implementation resolution, product configurations, documentation, and support for product problem resolution. Telephone support and web-based customer self-service support are key to customer satisfaction and are available worldwide. Our web-based support service provides our customers with online answers to their product questions, 24 hours a day.

Consulting Services

We offer a variety of consulting services to assist our customers with project management and planning, architecture design, training needs assessment, and successful deployment. These service offerings are billed on a daily basis at competitive rates or are provided as packaged services for a particular project or task over a specific time frame. Our consulting services are aimed at guiding our customers from early stages of a Cognos project through the solution implementation process. In addition, we have specific consulting services offerings for our largest enterprise customers with customized senior engagement management. Engagement managers work onsite with large customers to ensure that optimal application and deployment strategies are put in place and that customers can make maximum use of our existing and emerging products and services, with the aim of delivering the highest degree of success and return on investment.

Training Services

Customers typically require specific training when they purchase our solution. In addition, we believe that customer training helps maximize the potential productivity gains from our products. We provide classroom training at Cognos training centers and on-site at customer locations. We also offer a suite of e-learning courses available for download from our Global Customer Support web portal, or for delivery to customers on CD. We offer courses on individual product components as well as courses on a solution approach. All of our training products can be customized to incorporate a customer’s corporate data to enhance and accelerate their learning experience.

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CUSTOMERS

Over 22,000 customers located in more than 135 countries have deployed our BI, analytic application, and performance management solutions. Our primary target market is Global 3500 companies and large public sector organizations. We also license our products to a broad base of small and medium-size organizations.

Although our software solution is a complete solution for the extended enterprise, our customers typically purchase in stages. The first stage usually involves the purchase of a component of our solution to address a particular departmental requirement. The second stage usually involves purchases by other departments within that organization, often for applications that are closely related to the initial purchase, or purchases of additional components by the same department, or the addition of more users of the initial implementation. In many cases, there are a number of purchases in several departments of an organization before a customer makes the decision to standardize and deploy our solution on an enterprise-wide basis. Sometimes these tactical purchases involve product from other vendors. Companies are realizing a total cost of ownership opportunity by standardizing on a single vendor. Throughout the sales cycle, we work closely with our customers in the design of new products and the evolution of existing solutions.

We view our large customer base as a significant asset. Because our services make it easy for customers to add new capabilities to the established infrastructure, our current customer base represents a significant market for additional BI, analytical application, and performance management sales. Typically, customers deploy our solution to a limited number of potential users in the first stage, providing significant revenue opportunities for additional sales.

Our solution can be deployed across all industries. Data-intensive businesses, such as financial services, insurance, healthcare, and government, as well as industries that are under competitive pressure to continually improve their business processes, such as retail, automotive, consumer packaged goods, and other manufacturing companies, have been the leaders in adopting enterprise-wide solutions. We have a broad customer base with no single customer accounting for 10% or more of our total revenue in any of the last three fiscal years.

SALES AND MARKETING

We use an international, multi-tiered channel distribution system to reach customers on a cost–effective basis. We support these channels with an extensive organization of pre-sales and post-sales technical specialists. Our worldwide sales and marketing organizations are managed from our Burlington, Massachusetts location.

Sales Channels

The principal elements of our distribution system are as follows:

Direct Sales.    We use a direct sales force in all major markets as the primary channel for distribution. Our direct sales force generated approximately 73% of our software license revenue for fiscal 2004. We believe our quota-carrying direct sales force increases our visibility and market penetration, ensures long-term customer contact, and facilitates sales of additional products. As the demand for enterprise-wide BI solutions grows, we intend to increase our targeting of the senior executives of organizations as purchasing decisions for our products are often made at the senior level. We believe that a direct sales force is more effective than third-party sales channels because of the importance executive officers place on relationships when making purchasing decisions. As of February 29, 2004, we employed approximately 304 sales representatives in 51 sales offices located in 17 countries.

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Third Parties.    In order to extend our coverage, we market our products through third-party channels, which include resellers, value-added resellers, original equipment manufacturers (OEMs), system integrators, and distributors. Examples include:

    OEMs such as CODA, Deltek, Fujitsu, Manugistics, MAPICS, Onyx, PeopleSoft, Sungard, and Teradata.

    Systems Integrators such as IBM Global Services, Deloitte Consulting, Accenture, Cap Gemini Ernst &Young, and BearingPoint.

    Solution Providers such as CD Group, Fidelity Information Services, ITT Fiserv, John Daniel Associates, and PWC (Real Estate Practice).

Telesales.     We use telesales representatives in certain areas to sell products, support, and services, primarily to our installed customer base.

We support our sales channels with lead generation and marketing programs, including direct mail, public relations, advertising, telemarketing, web-based programs, promotional seminars, and participation in trade shows and user group meetings.

Marketing and Technology Relationships

Cooperative marketing arrangements with hardware and other software vendors provide us with additional visibility in the marketplace. These relationships permit our sales force to work closely with the sales representatives of these vendors and enable prospective customers to evaluate software applications, services and, in certain instances, hardware together as a complete solution. Our marketing relationships can be classified into three broad categories:

Technology Partners.    Our technology partners consist of industry-leading database, server, OLAP server, internet, and connectivity technology companies, including Ascential, Hewlett-Packard, IBM, Microsoft, Oracle, Sun, and Teradata. We also engage with enterprise application partners such as PeopleSoft and SAP. We partner with these companies to ensure that our solution is compatible with their products.

Consulting Partners.    Our services partners consist of accounting firms, large consulting firms, system integrators, information technology consulting organizations, and certified resellers, including: IBM Global Systems, Accenture, Deloitte Consulting, Cap Gemini Ernst & Young, and BearingPoint. These companies implement BI and data warehousing solutions.

These marketing and technology relationships also provide us with the opportunity to market our products together with other packaged solutions. We believe that solution-selling can shorten sales cycles and increase our sales opportunities.

We also participate in cooperative marketing and technology programs with hardware, software, and database vendors, including the following program roles: Hewlett-Packard Developer and Solution Partner Program, IBM PartnerWorld for Developers member, Microsoft Data Warehousing Alliance Partner, Microsoft Certified Partner, Oracle Partner Network Certified Level Partner, SAP Technology and Content Partner Program, SAP Software Partner Program with Certified Integration, PeopleSoft Partner Connection Certified Software Partner, Plumtree Technology Partner, Blackberry ISV Partner, Macromedia ISV/Alliance Partner, BEA Star Partner Program, Sun Developer Connection Partner Program, SunTone Certified, Sun iForce Partner Program, and Sybase Open Solutions CODE Partner.

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Marketing

We recognize the importance of a complete and focused marketing effort. We divide our marketing organization between corporate marketing and field marketing. These two groups are coordinated to provide a consistent market message and presence and effective market coverage for Cognos, which includes targeted marketing and programs to vertical industry and functional departments such as IT and Finance. Our corporate marketing focuses on increasing “Cognos” brand awareness and visibility through advertising, events, sponsorship, our corporate website, and sales collateral. This team also has responsibility for sales effectiveness programs including sales training, competitive analysis, and our strategic account programs. These corporate functions are managed from our Burlington, Massachusetts office, with the majority of staff in Ottawa, Ontario, Canada. We have deployed our field marketing organization throughout the world. This group is responsible for sales lead generation and local marketing programs, such as trade shows, seminars, direct mail programs, and user group meetings and conferences, to help ensure local visibility and healthy sales pipelines.

RESEARCH AND DEVELOPMENT

We believe that our talented and experienced research and development staff is one of our core strengths. Our research and development efforts are aimed at enhancing and extending our existing BI solution, our performance management solution, and creating new products. As of February 29, 2004, our research and development staff consisted of more than 800 employees. Research and development is undertaken primarily at our corporate headquarters in Ottawa, Ontario, Canada, and also at our facilities in Minneapolis, Minnesota; Princeton, New Jersey; and London, Twickenham, Guilford, and York in the United Kingdom. We had research and development costs of $91.2 million, $78.1 million, and $74.6 million in fiscal 2004, 2003, and 2002, respectively.

During fiscal 2005, we are investing in the research and development of corporate performance management solutions, particularly those solutions that support our strategy of meeting the needs of the extended enterprise. These investments will include our next-generation application architecture, the development of new BI, planning, and scorecarding products, and application packages. We will continue the development of business-to-business solutions using Corporate Performance Management to extend the enterprise to incorporate the supply chain and the relationship with an enterprise’s customers.

Our software solutions were developed primarily through internal resources. In support of the development of our products, we have acquired or licensed specialized products and technologies from other software firms, and we have undertaken further development to integrate these products into our offerings. Most of the third-party licenses are non-exclusive and do not preclude third parties from entering into similar agreements with our competitors.

COMPETITION

The CPM market is highly competitive. Our competitors include other BI vendors; vendors of performance management solutions; and vendors of enterprise application systems. Because the CPM market is composed of many market segments, we compete with large diversified vendors who offer products in numerous market segments; and other companies that may in the future announce offerings of CPM products. Factors that affect our competitive position include the method of distribution, functionality, support and service, ease of use, price, training, vendor stability, and experience. Due to the breadth of our BI solution, we encounter many competitors who focus on one or more areas within our overall offering. Our products compete directly and indirectly against various products, depending on user needs and computing environments.

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There are several broad categories of competitors:

Vendors of Enterprise BI Suites.     These vendors manufacture and sell a set of BI products covering reporting, query, analysis, scorecarding, dashboarding, and alerts/event notification and include Business Objects and Hyperion Solutions.

Vendors of Production Reporting Environments.    These vendors manufacture and sell products that are designed to execute and distribute large numbers of complex reports to many users. Competitors in this area include Actuate and Microsoft.

Vendors of Multidimensional Analysis Tools.    These vendors manufacture and sell products that enable users to view, explore, and analyze a summarized view of their business using OLAP technology, and include Hyperion Solutions and MicroStrategy.

Database Management Vendors.     Some database vendors have tools that are included with their database environment that can be used for query and reporting, as well as some OLAP functionality. These vendors include Informatica, Oracle, and Microsoft.

Vendors of Performance Management Solutions.    These vendors manufacture and sell tools that enable companies to manage business performance through dashboard and scorecarding applications, and include CorVu, PBViews, Hyperion Solutions, and Open Ratings.

Vendors of Financial Planning and Budgeting Software.    These vendors manufacture and sell products that automate the planning and budgeting process and include Hyperion Solutions, GEAC, Cartesis, Longview, and OutlookSoft.

Vendors of Enterprise Application Systems.    As the Enterprise Application software market’s growth slows, Enterprise Application vendors are looking for other areas to extend the value of their customers’ investments. Some Enterprise Application vendors are introducing product lines as extensions of their ERP and CRM systems in the areas of analytics and performance management. These vendors include SAP, Oracle, PeopleSoft, and Siebel.

Our products are complementary with the products of many of the above-named competitors, and as a result, we have cooperative marketing relationships with some of these vendors, including Oracle, SAP, and Microsoft. We expect that both our current competitors and new competitors will continue to improve the performance of their products and to introduce new products or new technologies that reduce costs and improve performance characteristics.

INTELLECTUAL PROPERTY

In accordance with industry practice, we rely upon a combination of contract provisions and patent, copyright, trademark, and trade secret laws to protect our proprietary rights in our products. We license the use of our products to our customers rather than transferring title to them. These licenses contain terms and conditions prohibiting the unauthorized reproduction, disclosure, or transfer of our products. In addition, we attempt to protect our trade secrets and other proprietary information through agreements with customers, suppliers, employees, and consultants. Although we intend to protect our rights vigorously, there can be no assurance that these measures will, in all cases, be successful.

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The source code versions of our products are protected as trade secrets and, in all major markets, as unpublished copyright works. However, effective copyright protection may not be available in some countries in which we license or market our products. We recognize that patent law may offer effective protection for our current and future products, and we have embarked on a program to identify and seek patent protection for appropriate elements of our products. There can be no assurance that any patentable elements will be identified or, if identified, that patent protection will be obtained. We have also obtained or applied for trademark registration of most of our product names, as well as the name “Cognos”, in all of our major markets. While the duration of trademark and copyright protections varies from country to country, we believe that the duration of this protection will be adequate to protect our products during the periods of their economic value.

However, we believe that, due to the rapid pace of innovation within our industry, technological and creative skills of our personnel are even more important to establishing and maintaining a technology and product leadership position within the industry than are the various legal protections of our technology.

EMPLOYEES

As of February 29, 2004, we had 2,904 full-time permanent employees. We believe that our future success will depend, in part, on our ability to continue to identify, hire, motivate, and retain skilled and experienced personnel. In the software industry, notwithstanding the recent overall downturn in the economy, there is a high demand for such employees. Historically, we have been successful in recruiting and retaining sufficient numbers of qualified personnel.

We have formalized education for sales, technical, and research and development personnel to ensure that new staff are fully productive as soon as possible. In addition, there are formalized skills renewal programs for staff to ensure that they are employing state-of-the-art techniques for software development, customer support, sales, marketing, administration, and management.

We are also committed to developing strong management and leadership skills in our personnel and have established formal management and leadership development programs that promote effective management techniques and excellence in leadership.

None of our employees is represented by a labor union.

Executive Officers of the Registrant

The following table sets out the name; age; position with the Corporation; and the principal occupation, business or employment during the last five years of each executive officer of the Corporation.

NAME   AGE   POSITION  



Renato (Ron) Zambonini   57   Chief Executive Officer and Director  
Robert G. Ashe  45   President and Chief Operating Officer 
Tom Manley  45   Senior Vice President, Finance & Administration and Chief Financial Officer 
Peter Griffiths  40   Senior Vice President, Products 
David Laverty  48   Senior Vice President, Global Marketing 
Tony Sirianni  44   Senior Vice President, Worldwide Field Operations 
Jack Thomas  49   Senior Vice President, Asia Pacific Field Operations 
Ad Voogt  47   Senior Vice President, European Field Operations 

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Mr.  Zambonini was appointed Chief Executive Officer (CEO) of Cognos in September 1995. Mr. Zambonini has also served as President from January 1993 until April 2002 and was elected to the Board of Directors in June 1994. Mr. Zambonini previously served as Chief Operating Officer of Cognos from January 1993 to September 1995. Mr. Zambonini joined Cognos in September 1989. Mr. Zambonini has announced that he will be retiring from his CEO position effective at Cognos’ annual meeting of shareholders on June 23, 2004. He will be nominated for reelection to the Cognos Board of Directors at the June 23, 2004 shareholders meeting and, upon his reelection, the Board intends to appoint Mr. Zambonini as Chairman of the Board of Directors.

Mr.  Ashe was appointed President and Chief Operating Officer on April 10, 2002. Mr. Ashe previously served as Senior Vice President, Chief Corporate Officer of Cognos from May 2001 until April 2002; as Senior Vice President, Worldwide Customer Services from July 1999 to May 2001; as Senior Vice President, Products from May 1997 to July 1999; and as Senior Vice President, Application Development Tools from April 1996 to May 1997. Mr. Ashe joined Cognos in September 1984. Mr. Ashe will become CEO effective June 23, 2004 following the retirement of Mr. Zambonini. Mr. Ashe will also be nominated for election to the Cognos Board of Directors at the June 23, 2004 shareholders meeting.

Mr.  Manley was appointed Senior Vice President, Finance & Administration and Chief Financial Officer in August 2001. Prior to joining Cognos, Mr. Manley was with Nortel Networks Corporation and served as Chief Financial Officer High Performance Optical Component Solutions from April 2001 to August 2001; Senior Vice President, Finance and Vice President, Finance, Carrier Packet Solutions from 1998 to April 2001; and Vice President, Finance, Broadband Networks from 1997 to 1998.

Mr.  Griffiths was appointed Senior Vice President, Products in April 2002. Mr. Griffiths served as Senior Vice President, Research and Development from February 2002 to April 2002; as Vice President, Research and Development from January 2001 to February 2002; and as Vice President, Decision Platform from June 2000 to January 2001. Prior to joining Cognos in 1998, Mr. Griffiths was Chief Executive Officer of Relational Matters, a company acquired by Cognos in 1998.

Mr.  Laverty was appointed Senior Vice President, Global Marketing in February 2002. Prior to joining Cognos, Mr. Laverty was with Surebridge Inc. as Vice President, Marketing from May 2000 until February 2002. He was with Lotus Development Corporation (a subsidiary of IBM) from 1990 until 2000 in a number of senior marketing roles, most recently as Vice President, Marketing – North America from 1997 to 2000.

Mr.  Sirianni was appointed Senior Vice President, Worldwide Field Operations in March 2003. He served as Senior Vice President, North American Field Operations from June 2000 to February 2003. He served as Vice President, North American Field Operations from April 1999 to May 2000; as Area Vice President, North American Partner Channels from December 1997 to March 1999; and Director, Desktop Partner Channels from March 1995 to November 1997. Mr. Sirianni joined Cognos in March 1994.

Mr.  Thomas was appointed Senior Vice President, Asia Pacific Field Operations in March 2003. He served as Vice President, Asia Pacific Field Operations from March 2000 to February 2003. He served as Vice President, North America Direct Sales from January 1998 to February 2000 and as Vice President, North America Partner Channels from March 1987 to December 1997. Mr. Thomas joined Cognos in 1984.

Mr.  Voogt was appointed Senior Vice President, European Field Operations in September 2001. He served as Vice President, European Operations from July 2000 to September 2001; and Vice President, Northern Europe from September 1995 to July 2000. Mr. Voogt joined Cognos in 1986.

Officers are appointed annually by, and serve at the discretion of, the Board of Directors.

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WEB SITE POSTINGS

We make our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and any amendments to these reports, available, free of charge, through our website, www.cognos.com. We make these reports available on our website as soon as reasonably practicable after we have electronically filed such material with, or furnish it to, the U.S. Securities and Exchange Commission (SEC), and we have confirmation that it has been made public by the SEC.

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ITEM 2.    PROPERTIES

Cognos owns the buildings located at 3755 Riverside Drive, Ottawa, Canada, Cognos’ corporate headquarters. The total square footage of the Riverside facility is 269,000. The facility is located on approximately six acres of land which also includes a 220,000 square foot parking garage.

Cognos also conducts its operations from leased facilities totaling approximately 129,000 square feet in Canada, 246,000 square feet in the United States and Latin America, 178,000 square feet in Europe, and 46,000 square feet in Asia/Pacific.

ITEM 3.    LEGAL PROCEEDINGS

Cognos is not a party to any legal proceedings that, if resolved or determined adversely to Cognos, would have a material adverse effect on Cognos’ business, financial condition, and results of operation. Cognos, however, may become subject to claims and litigation in the ordinary course of business. In the event that any such claims or litigation are resolved against Cognos, such outcomes or resolutions could have a material adverse effect on Cognos’ business, financial condition, or results of operations.

ITEM 4.    SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

During the fourth quarter of fiscal 2004, no matter was submitted to a vote of security holders through the solicitation of proxies or otherwise.

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PART II

ITEM 5.    MARKET FOR THE REGISTRANT’S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

COMMON SHARE INFORMATION

PRINCIPAL MARKETS

The Toronto Stock Exchange and The Nasdaq National Market are the principal markets on which our shares are traded.

Our common shares were first listed on The Toronto Stock Exchange on August 21, 1986, on The Nasdaq Stock Market on July 1, 1987, and on Nasdaq’s National Market on September 15, 1987. The stock symbol of our common shares on The Toronto Stock Exchange is CSN and on Nasdaq is COGN.

The following table sets forth the high and low sale prices, as well as the trading volume, for the common shares for the fiscal periods shown below:

   Nasdaq National Market The Toronto Stock Exchange
   High Low Volume High Low Volume
   (US$) (US$) (000s) (Cdn$) (Cdn$) (000s)
Fiscal 2003              
  First Quarter  30 .75 20 .60 43,256   48 .62 32 .31 19,063
  Second Quarter  24 .26 15 .90 40,557 37 .07 25 .10 17,357
  Third Quarter  25 .53 14 .02 67,538 40 .10 22 .37 21,571
  Fourth Quarter  26 .18 20 .22 61,704 40 .75 32 .00 19,932
Fiscal 2004  
  First Quarter  28 .05 22 .08 66,776 40 .00 32 .43 17,184
  Second Quarter  32 .48 25 .77 66,880 43 .91 35 .53 15,949
  Third Quarter  36 .17 29 .65 51,857 48 .00 40 .12 12,871
  Fourth Quarter  34 .66 28 .49 58,455 45 .05 38 .01 17,068
Fiscal 2005  
  First Quarter  33 .05 27 .98 32,764 44 .50 37 .26 7,401
  (through April 8, 2004) 

SHAREHOLDERS

As of April 8, 2004, there were approximately 1,728 registered shareholders.

DIVIDEND POLICY

We have never declared or paid any cash dividends on our common shares. Our current policy is to retain our earnings to finance expansion and to develop, license, and acquire new software products, and to otherwise reinvest in Cognos.

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ITEM 6.    SELECTED FINANCIAL DATA

SELECTED CONSOLIDATED FINANCIAL DATA

Five-Year Summary

The following Selected Consolidated Financial Data has been derived from our consolidated financial statements that have been audited by Ernst & Young LLP, independent chartered accountants. The Selected Consolidated Financial Data should be read in conjunction with the Consolidated Financial Statements and related Notes, and with Management’s Discussion and Analysis of Financial Condition and Results of Operations.

On April 6, 2000, our Board of Directors authorized a two-for-one stock split, effected in the form of a stock dividend, payable on or about April 27, 2000 to shareholders of record at the close of business on April 20, 2000. All historic consolidated results have been restated for the split.

YEARS ENDED THE LAST DAY OF FEBRUARY


   2004 2003 2002 2001 2000

   (US$000s except share amounts, U.S. GAAP)
Statement of Income Data            
Revenue  $683,117   $551,036   $491,302   $495,652   $385,640  

Operating income  116,959   98,773   19,787   79,718   74,952  

Net income  $100,897   $  73,144   $  19,408   $  64,260   $  58,815  

Net income per share 
   Basic  $1.13   $0.83   $0.22   $0.74   $0.68  
   Diluted  $1.10   $0.81   $0.21   $0.70   $0.67  
 
Weighted average number of shares (000s) 
   Basic  89,325   87,936   87,807   87,324   85,972  
   Diluted  91,959   90,531   90,461   91,973   88,100  
 
Balance Sheet Data (at end of period)  
Working capital  $259,502   $128,864   $227,573   $197,673   $166,455  
Total assets  827,471   658,551   522,152   495,592   377,803  
Total debt  --   --   --   32   2,176  
Stockholders’ equity  508,662   376,522   295,173   290,529   212,591  

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ITEM 7.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

(in United States dollars, unless otherwise indicated, and in accordance with U.S. GAAP)

FORWARD-LOOKING STATEMENTS/SAFE HARBOR

Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) should be read in conjunction with the audited Consolidated Financial Statements and Notes included in Item 8 of this Annual Report. MD&A contains forward-looking statements including statements concerning future revenues and earnings; product demand and growth opportunities; business outlook and business momentum; purchasing environment; new product introductions and customer reaction and acceptance of the Cognos ReportNet product; market positioning, business model and technology strategies and execution. These forward-looking statements are neither promises nor guarantees, but involve risks and uncertainties that may cause actual results to differ materially from those in the forward-looking statements. Factors that may cause such differences include, but are not limited to, our ability to maintain revenue growth or to anticipate a decline in revenue from any of our products or services; our ability to develop and introduce new products and enhancements that respond to customer requirements and rapid technological change; new product introductions and enhancements by competitors; our ability to compete in an intensely competitive market; our ability to select and implement appropriate business models and strategies; fluctuations in our quarterly and annual operating results based on historical patterns; tax rate fluctuations; the impact of global economic conditions on our business; unauthorized use of our intellectual property; claims by third parties that our software infringes their intellectual property; the risks inherent in international operations, such as currency exchange rate fluctuations; our ability to identify, hire, train, motivate, and retain highly qualified management and other key personnel; and our ability to identify, pursue, and complete acquisitions with desired business results; as well as the risk factors discussed below and in other periodic reports filed with the SEC. Readers should not place undue reliance on any such forward-looking statements, which speak only as of the date they are made. We disclaim any obligation to publicly update or revise any such statement to reflect any change in our expectations or in events, conditions, or circumstances on which any such statements may be based, or that may affect the likelihood that actual results will differ from those contained in the forward-looking statements.

We prepare and file our consolidated financial statements and the MD&A in United States (U.S.) dollars and in accordance with U.S. Generally Accepted Accounting Principles (GAAP). Consolidated financial statements and MD&A supplement in accordance with Canadian GAAP, in U.S. dollars, are also prepared and filed with this Annual Report on Form 10-K with various regulatory authorities and are made available to all shareholders.

ABOUT COGNOS

Cognos is a global leader in business intelligence (BI) and corporate performance management (CPM) software solutions. Our solutions help improve business performance by enabling effective decision-making at all levels of the organization through the consistent reporting and analysis of data derived from various sources. Using our software, management believes that customers gain valuable insights that can be used to improve operational effectiveness, enhance customer satisfaction, reduce corporate response times and, ultimately, increase revenues and profits. Our integrated solutions consist of our suite of BI components, analytical applications, and performance management applications. Revenue from the sale of these solutions is grouped under BI revenue is this MD&A.

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Our customers can also strategically apply our software solutions across their extended enterprise to address their need for CPM. By allowing timely analysis of data from disparate systems, CPM enables organizations to measure execution against business strategy to ensure that the two are aligned at all levels. Our integrated CPM solution helps customers drive performance through planning; monitor performance through scorecarding; and understand performance through BI.

Our revenue is derived primarily from the licensing of our software and the provision of related services for BI solutions. These related services include product support, education, and consulting. We generally license software and provide services subject to terms and conditions consistent with industry standards. For an annual fee, customers may contract with us for product support, which includes product and documentation enhancements, as well as tele-support and web-support.

2004 OVERVIEW

In fiscal 2004, we achieved solid results and met our corporate goals of strong revenue growth, careful expense management, increasing profitability, and continued positive cash flow performance.

Operating Performance

Total revenue for fiscal 2004 was $683.1 million, up 24% from $551.0 million in fiscal 2003. License revenue grew by 16% from the previous fiscal year. These increases are attributable to the strength of our product portfolio including the first full year of our Cognos Enterprise Planning series (formerly Adaytum Enterprise Planning) and the introduction of Cognos ReportNet. Also contributing to the increase was strong execution by our direct sales force as demonstrated by increases in average order size and in the number of large transactions. Support revenue increased to $274.3 million from $211.6 million, an increase of 30% as we continue to experience excellent renewal rates and growth associated with the current year’s license revenue. The appreciation of foreign currencies relative to the U.S. dollar also had a positive impact on our total revenue.

Net income for the year was $100.9 million or $1.10 per share compared to net income of $73.1 million or $0.81 per share last fiscal year. Net income for fiscal 2004 was favorably impacted by a reduction in our effective tax rate to 16% from 30% in fiscal 2003 resulting primarily from the conclusion of tax audits as well as increased investment tax credits (ITCs) due primarily to changes in government administrative practices regarding the type of expenses eligible for ITCs.

Our balance sheet continues to be strong, ending fiscal 2004 with cash, cash equivalents, and short-term investments of $388.2 million, an increase of $146.0 million from the previous fiscal year.

A number of factors indicate the market’s acceptance of our vision of CPM. These factors include an increase in the number and size of large transactions; an increase in enterprise-wide deployment of BI products as companies look to standardize on one platform; the growth of our relationships with some of the world’s largest companies; and the increasing commitment of our strategic partners to build practices around our software solutions.

We signed thirty-seven contracts in excess of one million dollars during fiscal 2004, an increase of 76% from the previous fiscal year. The number of contracts greater than $200,000 – an indicator of enterprise-scale investment and a foundation for future growth – was also at a Cognos all-time high. We believe this increase in the number of large contracts indicates the continual growth and deepening strategic importance of BI within our customers’ businesses.

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We completed the integration of Adaytum, Inc. (Adaytum)’s enterprise planning software into our product offerings, demonstrating that the combination of a strong planning solution with our own suite of BI products could deliver a complete CPM solution.

Economic and Market Factors

Although we are seeing signs of an improving economy, sales cycles for larger transactions continue to remain extended. As our average transaction size increases, buying cycles become longer, since large transactions typically require greater scrutiny by our customers.

We continue to see tight management of information technology (IT) spending, however, the demand for CPM solutions appears to be an area of focus for large organizations. As corporations look to standardize on one BI platform and better align their strategy with operations, we are seeing more interest from the CEO and CFO levels in IT spending. We believe companies want to standardize on a single BI platform, not only as a cost cutting measure but also to improve revenue performance and gain efficiencies from implementing, maintaining, and using a single solution.

In September 2003, we launched Cognos ReportNet in order to improve our product offerings and better meet this demand for standardization. Cognos ReportNet is a new and innovative web-based enterprise query and reporting solution that delivers, from a single architecture, production reports such as invoices, statements, and statutory reports, as well as ad hoc query, managed reports, and a broad range of business reports. Though it was released partway through the fiscal year, Cognos ReportNet delivered license revenue of $51.2 million for fiscal 2004.

Outlook for 2005

In fiscal 2005, we plan to build on our success of 2004. We expect to increase our revenue and earnings and enhance our standing in the market place by capitalizing on our leadership position in the emerging CPM market. We believe that the growth in order size experienced in fiscal 2004 is an indication that we are also well positioned to capitalize on the trend towards standardization in BI solutions.

We will continue to focus on creating innovative new products. We expect to launch a new version of our Cognos Series 7 platform in the upcoming year as well as a new series of our product suite built on a web-based platform similar to ReportNet.

On March 25, 2004, we announced the retirement of Mr. Ron Zambonini as CEO of the Corporation effective June 23, 2004. Mr. Zambonini will be nominated for reelection to the Cognos Board of Directors at the shareholders meeting to be held on that date and, upon reelection, the Board intends to appoint Mr. Zambonini as Chairman of the Board of Directors. Mr. Rob Ashe, currently President and Chief Operating Officer of Cognos, will become CEO effective June 23, 2004 and will be nominated for election to the Cognos Board of Directors at the shareholders meeting.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

Our discussion and analysis of our financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues, and expenses, and related disclosure of contingent assets and liabilities. On an on-going basis, we evaluate our estimates based on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. The estimates form the basis for making judgments about the carrying values of assets

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and liabilities that may not be readily apparent from other sources. Actual results may differ from these estimates under different assumptions, conditions, and experience.

The following critical accounting policies and significant estimates are used in the preparation of our consolidated financial statements:

    Revenue Recognition

    Allowance for Doubtful Accounts

    Accounting for Income Taxes

    Goodwill and Acquired Intangible Assets

    Impairment of Goodwill and Long-lived Assets

Revenue Recognition — We recognize revenue in accordance with Statement of Position (SOP) 97-2, Software Revenue Recognition. Our product license revenue is earned from licenses of off-the-shelf software not requiring significant production, modification, or customization. Revenue from these licenses is recognized when all of the following criteria are met: (1) persuasive evidence of an arrangement exists (our standard business practice is that persuasive evidence exists when we have a binding contract with a customer), (2) delivery has occurred, (3) the fee is fixed or determinable, and (4) collectibility is probable. If a license includes the right to return the product for refund or credit, revenue is deferred, until the right of return lapses.

Product support includes the right to receive support services and unspecified upgrades or enhancements. Unspecified upgrades and enhancements are support only if they are offered on a when-and-if-available basis. Revenue from product support contracts is recognized ratably over the life of the contract. Incremental costs directly attributable to the acquisition of product support contracts, and that would not have been incurred but for the acquisition of that contract, are deferred and expensed in the period the related revenue is recognized. These costs include commissions payable on sales of support contracts.

Services revenue from education, consulting, and other services is recognized at the time the services are rendered. Many of our sales include both software and services. Where the service is (1) not essential to the functionality of any other element of the transaction and (2) stated separately such that the total price of the arrangement is expected to vary as a result of the inclusion or exclusion of the service, the software element is accounted for separately from the service element. Where these two criteria are not met, the entire arrangement is accounted for using the percentage of completion method in accordance with SOP 81-1, Accounting for Performance of Construction Type and Certain Production Type Contracts.

For those contracts with multiple obligations, that is, delivered and undelivered products, support obligations, education, consulting, and other services, we allocate revenue to each element of the contract based on vendor specific objective evidence (VSOE) of the fair value of the element. VSOE of fair value is assigned using the residual method as outlined in SOP 98-9, Modification of SOP 97-2, Software Revenue Recognition, With Respect to Certain Transactions. VSOE is the renewal rate for product support elements of a contract and, for service elements, is the normal pricing and discounting practices for those products when they are sold separately; the residual is then assigned to the license element of the contract.

Allowance for Doubtful Accounts — We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. We regularly review our accounts receivable and use judgment to assess the collectibility of specific accounts and, based on this assessment, an allowance is maintained for 100% of all accounts deemed to be uncollectible. For those receivables not specifically identified, an allowance is maintained for a specific percentage of those receivables based on the aging of the accounts, our historical collection experience, and current economic conditions. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required.

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Accounting for Income Taxes  — As an entity which operates globally, we calculate our income tax liabilities in each of the jurisdictions in which we conduct business. Our tax rate is therefore affected by the relative profitability of our operations in various geographic regions. We employ tax planning strategies which, by their nature, involve complicated transactions. Those transactions are subject to review or audit by taxation authorities and the ultimate tax outcome bears a measure of uncertainty. We must therefore make estimates and judgments and it may take a considerable period of time for the ultimate tax outcome to be known. Although we believe our estimates are reasonable, the ultimate tax outcome could differ materially from the amounts recorded in our financial statements. These differences could have a material effect on our financial position and our net income.

We record a valuation allowance to reduce our deferred tax assets to the amount that is more likely than not to be realized. We have considered forecasted taxable income and ongoing prudent and feasible tax planning strategies in assessing the need for a valuation allowance.

Our valuation allowance pertains primarily to the net operating loss carryforwards resulting from the acquisition of Adaytum during fiscal 2003. In the event we were to subsequently determine that we would be able to realize deferred tax assets related to this acquisition in excess of the net purchase price allocated to those deferred tax assets, we would record a credit to goodwill.

If we were to determine that we would be able to realize deferred tax assets unrelated to acquisitions in excess of the net recorded amount, an adjustment to the deferred tax asset would increase income in the period such determination was made. Should we determine that we would not be able to realize all or part of our net deferred tax assets in the future, an adjustment to the deferred tax asset would reduce income in the period such determination was made.

We provide for withholding taxes on the undistributed earnings of our foreign subsidiaries. The ultimate tax liability related to the undistributed earnings could differ materially from the liabilities recorded in our financial statements. These differences could have a material effect on our income tax liabilities and our net income.

Goodwill and Acquired Intangible Assets — We account for acquisitions of companies in accordance with Statement of Financial Accounting Standards (SFAS) No. 141, Business Combinations. We allocate purchase price to tangible assets, intangible assets, and liabilities based on fair values with the excess of purchase price amount being allocated to goodwill.

Historically, our acquisitions have resulted in the recognition of significant amounts of goodwill and acquired intangible assets. In order to allocate a purchase price to these intangible assets and goodwill, we make estimates and judgments based on assumptions about the future income producing capabilities of these assets and related future expected cash flows. We also make estimates about the useful lives of the acquired intangible assets. Should different conditions prevail, we could incur write-downs of goodwill, write-downs of intangible assets, or changes in the estimation of useful lives of those intangible assets.

In accordance with SFAS No.142, Goodwill and Other Intangible Assets (SFAS 142), goodwill is not amortized, but is subject to annual impairment testing which is discussed in greater detail below under Impairment of Long-lived Assets. Prior to our adoption of SFAS 142, we amortized goodwill over 5 years using the straight-line method.

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Intangible assets include acquired technology, contractual relationships, deferred compensation, and trademarks and patents. Acquired technology is initially recorded at fair value based on the present value of the estimated net future income-producing capabilities of the software products acquired. Acquired technology is amortized over its estimated useful life on a straight-line basis. Contractual relationships represent contractual and separable relationships that we have with certain customers and partners that we acquired through acquisitions. These contractual relationships were initially recorded at their fair value based on the present value of expected future cash flows and are amortized over their estimated useful life. Deferred compensation includes consideration associated with acquisitions. Deferred compensation is recorded when its future payment is determinable and is payable contingent upon the continued tenure of the principals of the acquired companies who have become our employees. Under U.S. GAAP, these amounts are accounted for as compensation rather than as a component of purchase price. Trademarks and patents are initially recorded at cost. Cost includes legal fees and other expenses incurred in order to obtain these assets. They are amortized over their estimated useful life on a straight-line basis.

We adopted SFAS 142 beginning March 1, 2002 and, accordingly, we evaluate the remaining useful life of our intangible assets being amortized each reporting period to determine whether events or circumstances warrant a revision to the estimated remaining amortization period.

Impairment of Goodwill and Long-lived Assets — In accordance with SFAS 142, goodwill is subject to annual impairment tests, or on a more frequent basis if events or conditions indicate that goodwill may be impaired. Goodwill is tested for impairment at a level of reporting referred to as a reporting unit. The Corporation as a whole is considered one reporting unit. Quoted market prices in active markets are considered the best evidence of fair value. Therefore, the first step of our annual test is to compare the fair value of our shares on The Nasdaq Stock Market to the carrying value of our net assets. If we determine that our carrying value exceeds our fair value, we would conduct a second step to the goodwill impairment test. The second step compares the implied fair value of the goodwill (determined as the excess fair value over the fair value assigned to our other assets and liabilities) to the carrying amount of goodwill. When the carrying amount of goodwill exceeds the implied fair value of goodwill, an impairment loss is recognized.

We evaluate all of our long-lived assets, including intangible assets other than goodwill and fixed assets, periodically for impairment in accordance with SFAS No. 144, Accounting for the Impairment or Disposal of Long-lived Assets (SFAS 144). SFAS 144 requires that long-lived assets be evaluated for impairment when events or changes in facts and circumstances indicate that their carrying value may not be recoverable. If events or circumstances indicate that the carrying value of an asset may not be recoverable, the amount of impairment will be measured as the difference between the carrying value and the fair value of the impaired asset. An impairment will be recorded as an operating expense in the period of the impairment and as a reduction in the carrying value of that asset.

NEW ACCOUNTING PRONOUNCEMENTS

In January 2003, the Financial Accounting Standards Board (FASB) issued Interpretation No. 46, Consolidation of Variable Interest Entities (FIN 46). FIN 46 expands upon existing guidance that addresses when a company should include in its financial statements the assets, liabilities, and activities of another company. A variable interest entity is any legal structure used for business purposes that either (a) does not have equity investors or has equity investors that lack characteristics of control; or (b) the equity investment at risk does not provide sufficient financial resources for the entity to support its activities. Under FIN 46, a variable interest entity must be consolidated by a company if that company is expected to absorb a majority of the entity’s expected losses or to receive a majority of the entity’s expected residual returns. The consolidation requirements are currently applicable to variable interests created after January 31, 2003. For variable interest entities created before January 31, 2003, the consolidation requirements are applicable for reporting periods ending after March 15, 2004. FIN 46 also requires certain disclosures about variable interest entities where those entities are not required to be consolidated. We have determined that we have one variable interest entity since the investment required subordinated debt. Under FIN 46, we are required to apply the new accounting principles prospectively starting in the first quarter of fiscal 2005. Upon adoption, none of the provisions of FIN 46 will have a material impact on us.

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In April 2003, the FASB issued SFAS No. 149, Amendment of Statement 133 on Derivative Instruments and Hedging Activities (SFAS 149). SFAS 149 is intended to amend and clarify financial accounting for reporting for derivative instruments, including derivatives embedded in other contracts and hedging activities. The amendments improve financial reporting by: requiring that contracts with comparable characteristics be accounted for similarly; clarifying the circumstances under which a contract with an initial net investment meets the characteristics of a derivative; and clarifying when a derivative contains a financing component that requires special reporting in the statement of cash flows. SFAS 149 is effective for contracts entered into or modified after June 30, 2003. The adoption of SFAS 149 did not have a material effect on our business, results of operations, or financial condition.

In May 2003, the FASB issued SFAS No. 150, Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity (SFAS 150) which establishes standards for classifying and measuring certain financial instruments issued by a company with characteristics of both liabilities and equity. The statement is effective for all financial instruments created on or modified after May 31, 2003 and was otherwise effective at the beginning of our third quarter of fiscal 2004 beginning September 1, 2003. We have not issued any such instruments and therefore the adoption of SFAS 150 did not have any effect on our business, results of operations, or financial condition.

SHAREHOLDER PROPOSAL

In June 2003, the shareholders of Cognos approved a proposal made by the Carpenters Union asking the Board of Cognos to adopt a policy requiring Cognos to record the expense of all future stock options awarded to senior executives in its annual income statement. At the time, the Board undertook to study this issue and respond to Cognos shareholders before the next Shareholder’s Meeting in June 2004.

The Board of Cognos has considered this matter at length and has concluded that it agrees unequivocally with the principle that all stock options, including those issued to non-executives, should be recorded as an expense on the Corporation’s income statement. As with any other major accounting policy, regulators first must develop uniform rules and guidance so that investors may make informed comparisons between Cognos and its industry peers. Comprehensive standards currently are in the advanced stages of formulation in the United States and uniform rules for Canadian issuers have recently been issued. As we report under both U.S. and Canadian accounting standards, changes to standards in both countries will apply to Cognos.

In Canada, the Canadian Institute of Chartered Accountants has issued uniform rules relating to stock option expensing requiring Cognos to comply not later than the start of its next fiscal year, in March 2004. However, Cognos began expensing stock options in its Canadian GAAP financial statements in the fourth quarter of fiscal 2004, retroactive to the beginning of the fiscal year.

In the United States, it appears that the Financial Accounting Standards Board (FASB) will implement its rules by early 2005. Our commitment to our shareholders is that Cognos will expense stock options on its U.S. GAAP financial statements as soon as practicable following FASB finalizing the appropriate standards. We expect that to occur on or before March 1, 2005.

We believe that expensing stock options is the right thing to do, but we also believe we have a responsibility to implement stock option expensing only when uniform regulatory standards are in place so that we can be compared with our industry peers on the same basis.

23


RESULTS OF OPERATIONS

($000s, except per share
amounts)
Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Revenue   $683,117   $551,036   $491,302   24 .0% 12 .2%
Cost of revenue  122,757   93,718   91,714   31 .0 2 .2

Gross margin   560,360   457,318   399,588   22 .5 14 .4
Operating expenses  443,801   358,545   379,801   23 .8 (5 .6)

Operating income  $116,559   $  98,773   $  19,787   18 .0 399 .2

Gross margin percentage  82.0 % 83.0 % 81.3 %
Operating margin percentage  17.1 % 17.9 % 4.0 %
 
Net income  $100,897   $  73,144   $  19,408   37 .9% 276 .9%

Basic net income per share  $1.13   $0.83   $0.22  

Diluted net income per share  $1.10   $0.81   $0.21  

Total revenue for fiscal 2004 was $683.1 million as compared to $551.0 million in fiscal 2003 and $491.3 million in fiscal 2002. This represents an increase of 24% and 12% in fiscal 2004 and 2003, respectively. Net income for fiscal 2004 was $100.9 million and diluted net income per share was $1.10, compared to fiscal 2003 net income of $73.1 million and diluted net income per share of $0.81, and net income of $19.4 million and diluted net income per share of $0.21 for fiscal 2002. Basic net income per share was $1.13, $0.83, and $0.22 in fiscal 2004, 2003, and 2002, respectively.

Gross margin for fiscal 2004 was $560.4 million as compared to $457.3 million in fiscal 2003 and $399.6 million in fiscal 2002. This represents an increase of 23% and 14% in fiscal 2004 and 2003, respectively. Gross margin percentage was 82.0% in fiscal 2004, as compared to 83.0% and 81.3% in fiscal 2003 and 2002, respectively.

Total operating expenses for fiscal 2004 were $443.8 million as compared to $358.5 million in fiscal 2003 and $379.8 million in fiscal 2002. This represents an increase of 24% in fiscal 2004 and a decrease of 6% in fiscal 2003. Operating margin percentage was 17% in fiscal 2004, as compared to 18% and 4% in fiscal 2003 and 2002, respectively.

The improvement in our operating performance during fiscal 2004 as compared to fiscal 2003 reflects the market’s acceptance of the Company’s CPM products. Revenue increased 24% during fiscal 2004 due to the strength of our product portfolio including the first full year of our Cognos Enterprise Planning series and the introduction of Cognos ReportNet. The appreciation of foreign currencies relative to the U.S. dollar also had a positive impact on our total revenue. We are experiencing an increase in the number of large customer contracts, an increase in enterprise-wide deployment of BI products, and a strengthening of our relationships with some of the world’s largest companies, and with our strategic partners. Also contributing to the improved results for fiscal 2004 was a lower effective tax rate for the year due to the resolution of several tax audits in various jurisdictions, as well as increased ITCs due primarily to changes in government administrative practices regarding the type of expenses eligible for ITCs. Our operating margin decreased slightly as compared to fiscal 2003 mainly due to costs associated with the integration of Adaytum (described below), special charges relating to the settlement of an outstanding litigation, and the impact of the stronger Canadian dollar.

24


In the fourth quarter of fiscal 2003, we acquired Adaytum, a leading global provider of enterprise performance planning software. This acquisition enhanced our CPM solution and was fully integrated into our operations for the year ended February 29, 2004. As such, our results for the year ended February 29, 2004 include the revenue and expenses related to Adaytum for the full fiscal year. Comparatively, the results for fiscal 2003 only include the operating results for Adaytum for part of the fourth quarter. To that extent, our operations for fiscal 2004 are not identical to the operations for the prior fiscal years. As the operations of Adaytum are fully integrated, we are not tracking these separately and will not be reporting separately on the effect of the acquisition on our revenues, cost of revenues, or operating expenses.

The improvement in operating performance during fiscal 2003 as compared to fiscal 2002 was attributed to the strength of our business model through a tough economic time. Revenue increased 12% during fiscal 2003 and our operating costs were substantially lower than fiscal 2002 principally as a result of special charges of $33.4 million incurred during fiscal 2002. These special charges, which are described below, included a net business restructuring charge of $10.2 million and a $23.2 million charge for the settlement of a patent litigation action. Also contributing to the decrease in operating expenses were decreases resulting from changes in our internal costs attributable to ongoing expense management and the prior year’s restructuring plan as well as decreases in the amortization expense related to goodwill and intangible assets.

The results for fiscal 2002 include a restructuring charge of $10.2 million in connection with a restructuring plan to align our cost structure and operations to the economic environment. Also, on May 24, 2002, we reached an agreement with Business Objects to settle a patent litigation action filed by Business Objects on May 5, 2000. As consideration for the settlement agreement, we agreed to pay Business Objects the sum of $24.0 million in installments and we recorded a special charge of $23.2 million, representing the present value of these payments, in fiscal 2002 in accordance with SFAS No. 5, Contingent Liabilities.

We operate internationally and, as a result, a substantial portion of our business is conducted in foreign currencies. Accordingly, our results are affected by year-over-year changes in the value of the U.S. dollar relative to the Canadian dollar, to various European currencies, and, to a lesser extent, other foreign currencies. The following table breaks down the year-over-year percentage change in revenue and expenses between change attributable to growth and change attributable to fluctuations in the value of the U.S. dollar.

   2004 over 2003 2003 over 2002

   Growth Foreign Exchange Net Change Growth Foreign Exchange Net Change

Revenue   15 .9% 8 .1% 24 .0% 7 .6 % 4 .6% 12 .2 %
 
Cost of Revenue and Operating 
Expenses  15 .5% 9 .8% 25 .3% (6 .9)% 2 .8% (4 .1)%

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The following table sets out, for each fiscal year indicated, the percentage that each income and expense item bears to revenue, and the percentage change in the dollar amount of each item as compared to the prior fiscal year.

  Percentage of Revenue Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Revenue   100 .0% 100 .0% 100 .0% 24 .0% 12 .2%
Cost of Revenue  18 .0 17 .0 18 .7 31 .0 2 .2

Gross Margin  82 .0 83 .0 81 .3 22 .5 14 .4

Operating Expenses 
   Selling, general, and administrative   50 .2 50 .2 52 .9 24 .0 6 .4
   Research and development  13 .3 14 .2 15 .2 16 .8 4 .7
   Amortization of intangible assets  1 .2 0 .7 2 .4 98 .3 (66 .4)
   Special charges  0 .2 0 .0 6 .8 * *

Total operating expenses  64 .9 65 .1 77 .3 23 .8 (5 .6)

Operating income  17 .1 17 .9 4 .0 18 .0 399 .2
Interest expense  (0 .2) (0 .1) (0 .1) 103 .3 24 .4
Interest income  0 .7 1 .1 1 .8 (23 .3) (30 .5)

Income before taxes  17 .6 18 .9 5 .7 15 .0 270 .3
Income tax provision  2 .8 5 .6 1 .8 (38 .8) 255 .6

Net income  14 .8% 13 .3% 3 .9% 37 .9% 276 .9%

*    not meaningful

REVENUE

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

BI   $653,642   $517,738   $453,124   26 .2% 14 .3%
Application development tools  29,475   33,298   38,178   (11 .5) (12 .8)

Revenue  $683,117   $551,036   $491,302   24 .0% 12 .2%

Our total revenue was $683.1 million for fiscal 2004 as compared to $551.0 million in fiscal 2003, and $491.3 million in fiscal 2002. Our total revenue for fiscal 2004 was derived primarily from our BI products, principally web versions of PowerPlay, Impromptu, the newly released Cognos ReportNet and Cognos Planning. Also contributing to our revenue performance, but to a lesser extent, were Cognos Metrics Manager, DecisionStream, Visualizer, NoticeCast, Cognos Finance, Cognos Query and our Analytic Application packages.

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In fiscal 2004, we released Cognos Series 7 Version 2, which builds on the end-to-end BI value of Cognos Series 7. Cognos Series 7 is a fully integrated enterprise BI solution. We also launched Cognos ReportNet, a new and innovative web-based enterprise query and reporting software solution, which allows users to create, modify, and distribute reports across a global enterprise. ReportNet can be integrated into any environment due to its web services based architecture, delivers enterprise scalability, runs reports in multiple languages, and allows for flexible report presentation. Though it was released partway through the current fiscal year, Cognos ReportNet delivered license revenue of $51.2 million for fiscal 2004.

Total revenue for all BI products was $653.6 million, $517.7 million, and $453.1 million in fiscal 2004, 2003, and 2002, respectively, which resulted in year-over-year increases of 26% and 14%, respectively. Total revenue from our BI products represented 96%, 94%, and 92% of total revenue in fiscal 2004, 2003, and 2002, respectively.

We believe that enterprise-wide deployment of BI products is the trend in the industry as companies standardize their BI products across their organizations. An emerging trend in the market for BI is the growing demand for pre-packaged solutions that shorten the time to implementation and results. Our analytic applications (Cognos Planning, Cognos Finance, and Cognos Analytical Applications) address this trend as they leverage the value of investments in ERP and other operational systems.

Total revenue from our application development tools, Powerhouse and Axiant, was $29.5 million in fiscal 2004, compared to $33.3 million in fiscal 2003 and $38.2 million in fiscal 2002, which resulted in year over year decreases of 11% and 13%, respectively. The trend of decreasing application development tools revenue has been experienced since fiscal 2000 and we expect that, in both the short and long-term, revenue from these products will continue to decline. As the revenue from these products is no longer material, we will not be presenting the application development tools revenue separately in the future.

Total Revenue Chart

We believe the growth in license revenue in fiscal 2004 as compared to fiscal 2003 reflects the market’s acceptance of our CPM products. Our combination of world leading BI that is fully integrated with planning and scorecarding provides multiple entry points into a CPM solution that is appealing to both finance and operations. This concept of multiple entry points is a critical element of our business model and a key advantage we have over traditional enterprise suppliers. This along with excellent renewal rates on our support contracts and increased services revenue resulting from larger implementations have been key factors in our revenue growth. The appreciation of foreign currencies relative to the U.S. dollar also had a positive impact on our total revenue.

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We are seeing an increase in the number of large contracts, and the strengthening of our relationships with some of the world’s largest companies and with our strategic partners. During the year, we signed 37 contracts in excess of one million dollars, an increase of 76% from one year ago. The number of contracts greater than $200,000 has increased to 394 in fiscal 2004, up 27% from the previous fiscal year and the number of contracts greater than $50,000 has increased 29% to 2,511 over the same period. We believe that the growth in order size experienced in fiscal 2004 is an indication that we remain well positioned to capitalize on the trend towards standardization on a single BI platform.

The growth in revenue for fiscal 2003 as compared to fiscal 2002 reflected strong execution in the face of tough economic conditions. Contributing to the increase was the release of Cognos Version 7 at the end of fiscal 2002 which enabled us to address the demand for enterprise-wide deployment of BI products. Although the economic environment remained challenging, we believe that the economy showed signs of stabilizing during fiscal 2003 in each of our main geographic regions, however at a somewhat later date in Europe and Asia/Pacific.

Our operations are divided into three main geographic regions: (1) the Americas, (2) Europe (consists of the U.K. and Continental Europe), and (3) Asia/Pacific (consists of Australia and countries in the Far East). The following table sets out, for each fiscal year indicated, the revenue attributable to each of our three main geographic regions and the percentage change in the dollar amount in each region as compared to the prior fiscal year.

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

The Americas   $396,929   $338,995   $304,467   17 .1% 11 .3%
Europe  228,041   173,356   153,037   31 .5 13 .3
Asia/Pacific  58,147   38,685   33,798   50 .3 14 .5

Total  $683,117   $551,036   $491,302   24 .0% 12 .2%

This table sets out, for each fiscal year indicated, the percentage of total revenue earned in each geographic region.

Fiscal Year

   2004 2003             2002

The Americas   58 .1% 61 .5% 62 .0%
Europe  33 .4 31 .5 31 .1
Asia/Pacific  8 .5 7 .0 6 .9

Total  100 .0% 100 .0% 100 .0%

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The growth rates of our revenue in Europe, Asia/Pacific and, to a much lesser extent, in the Americas were affected by foreign exchange rate fluctuations. The following table breaks down the year-over-year percentage change in revenue by geographic area between change attributable to growth and change due to fluctuations in the value of the U.S. dollar.

   2004 over 2003 2003 over 2002

   Growth Foreign Exchange Net Change Growth Foreign Exchange Net Change

The Americas   15 .0% 2 .1% 17 .1% 11 .2% 0 .1% 11 .3%
Europe  14 .1% 17 .4% 31 .5% 1 .4% 11 .9% 13 .3%
Asia/Pacific  31 .8% 18 .5% 50 .3% 7 .6% 6 .9% 14 .5%
Total  15 .9% 8 .1% 24 .0% 7 .6% 4 .6% 12 .2%

The growth rate of our revenue in the Americas during fiscal 2004 was largely attributable to an increase in sales of our products and services as there was only a slight impact from fluctuations in foreign currencies, predominantly the Canadian dollar. The growth rate in Europe was in line with the American growth rate as the economy showed signs of strengthening. The impact of exchange rate fluctuations on the European growth rate reflects the continuing weakening of the U.S. dollar in relation to European currencies, primarily the euro and the British pound. In Asia/Pacific, we executed on our strategy to increase our presence which helped increase revenue by over 30% in constant currency terms. The weakening of the U.S. dollar in relation to various currencies in the region also positively impacted the growth rate. Changes in the valuation of the U.S. dollar relative to other currencies will continue to impact our revenues in the future.

The growth rate of our revenue in the Americas during fiscal 2003 reflected the stabilization of the economy as compared to fiscal 2002 and the strong execution of our sales force. The stagnant European rate of growth reflected the softening of the European economy, partially offset by signs of stabilization during fiscal 2003, which lagged the American economic movements. The impact of exchange rate fluctuations on European growth reflected the relative strength of the euro as compared to the U.S. dollar during fiscal 2003. The impact of exchange rate fluctuations on Asia/Pacific revenue growth similarly reflected the economy in the region, which lagged the American slow-down.

PRODUCT LICENSE REVENUE

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Product license revenue   $286,128   $246,697   $228,255   16 .0% 8 .1%
Percentage of total revenue  41.9 % 44.8 % 46.5 %

Total product license revenue was $286.1 million, $246.7 million, and $228.3 million in fiscal 2004, 2003, and 2002, respectively, and accounted for 42% of our revenue for fiscal 2004 as compared to 45% in fiscal 2003 and 46% in 2002. The increase in product license revenue during fiscal 2004 was primarily driven by the addition of Cognos Enterprise Planning and the launch of Cognos ReportNet. Exchange rate fluctuations also had a positive impact on license revenue.

Product license revenue from our BI products was $279.0 million, $238.6 million, and $219.2 million, in fiscal 2004, 2003, and 2002, respectively, which resulted in a year-over-year increase of 17% in fiscal 2004 compared to a year-over-year increase of 9% in fiscal 2003. Product license revenue associated with the BI products contributed approximately 98%, 97%, and 96% of total product license revenue in fiscal 2004, 2003, and 2002, respectively.

29


We license our software through our direct sales force and value-added resellers, system integrators, and OEMs. Total product license revenue from direct sales was $209.6 million in fiscal 2004, compared to $170.9 million in fiscal 2003 and $157.9 million in fiscal 2002. Direct sales accounted for approximately 73% of our license revenue for fiscal 2004, 69% for fiscal 2003 and 70% for fiscal 2002.

As enterprise-wide deployments become more important to our customers, we believe that the direct sales channel is the most effective method of penetrating the large enterprise market; however, in order to have adequate market coverage for smaller and mid-size companies, we continue to expend a significant amount of resources developing our indirect sales activities. We also continue to commit significant management time and financial resources to developing direct and indirect international sales and support channels.

PRODUCT SUPPORT REVENUE

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Product support revenue   $274,251   $211,633   $175,636   29 .6% 20 .5%
Percentage of total revenue  40.1 % 38.4 % 35.8 %

Product support revenue was $274.3 million, $211.6 million, and $175.6 million in fiscal 2004, 2003, and 2002, respectively. Product support revenue accounted for 40% of our total revenue for fiscal 2004, compared to 38% in fiscal 2003 and 36% in fiscal 2002. The increase in fiscal 2004 was the result of new support contracts from the expansion of our customer base and the addition of Adaytum, as well as continued excellent renewal rates of existing support contracts. Exchange rate fluctuations also had a favorable impact on support revenue.

Total product support revenue from BI products was $252.4 million, $187.3 million, and $147.5 million in fiscal 2004, 2003, and 2002, respectively and constituted 92%, 89%, and 84% of the total product support revenue in fiscal 2004, 2003, and 2002, respectively. Product support revenue from BI products increased by 35% and 27% in fiscal 2004 and 2003, respectively.

SERVICES REVENUE

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Services revenue   $122,738   $92,706   $87,411   32 .4% 6 .1%
Percentage of total revenue  18.0 % 16.8 % 17.8 %

Our services revenue includes revenue from education, consulting, and other services and was $122.7 million, $92.7 million, and $87.4 million in fiscal 2004, 2003, and 2002, respectively. Services revenue accounted for 18% of our total revenue for fiscal 2004, compared to 17% in fiscal 2003 and 18% in fiscal 2002. BI services revenue accounted for 100% of total services revenue compared to approximately 99% in both fiscal 2003 and fiscal 2002. The increase in services revenue in fiscal 2004 is the result of an increase in consulting, mostly relating to Cognos Planning, and an increase in education from the introduction of ReportNet and the addition of Cognos Planning. Also contributing to the increase in services revenue for fiscal 2004 was the impact of exchange rate fluctuations. The increase in fiscal 2003 was predominantly the result of increases in consulting revenue that were offset, in part, by decreases in education revenue.

30


During fiscal 2004, fiscal 2003, and fiscal 2002, we continued to increase the level of sales of our BI solutions within global enterprises. Our BI solutions are increasingly being deployed on an enterprise-wide, global basis within organizations for mission-critical applications. Successful installation and deployment of our solutions has, we believe, become critical to our customers’ success. As a result, our customers have increasingly required services such as strategic planning, project management, analysis and design, technical advisory, and instruction to effectively deploy our solutions.

COST OF REVENUE

COST OF PRODUCT LICENSE

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Cost of Product License   $4,270   $2,927   $3,609   45 .9% (18 .9)%
Percentage of product license revenue  1.5 % 1.2 % 1.6 %

The cost of product license consists primarily of royalties for technology licensed from third-parties and the cost of materials and distribution related to licensed software.

Product license costs in fiscal 2004 were $4.3 million compared to $2.9 million in fiscal 2003 and $3.6 million in fiscal 2002. Product license costs represented 1% of product license revenue for fiscal 2004 and fiscal 2003, and 2% for fiscal 2002. The increase, in dollar terms, in fiscal 2004 from fiscal 2003 is due primarily to increases in royalties.

The decrease in fiscal 2003 from fiscal 2002 was due to decreases in materials and distribution costs; royalty costs remained relatively consistent with fiscal 2002 levels.

COST OF PRODUCT SUPPORT

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Cost of product support   $28,076   $20,467   $16,576   37 .2% 23 .5%
Percentage of product support revenue  10.2 % 9.7 % 9.4 %

The cost of product support includes the costs associated with resolving customer inquiries and other tele-support and web-support activities, royalties in respect of technological support received from third-parties, and the cost of materials delivered in connection with enhancement releases.

The cost of product support was $28.1 million, $20.5 million, and $16.6 million in fiscal 2004, 2003, and 2002, respectively. These costs represented 10% of product support revenue in fiscal 2004 and fiscal 2003 and 9% for fiscal 2002. The increase in the cost of product support in fiscal 2004 from 2003 is the result of increases in tele-support and web-support costs primarily due to increases in staff related costs to support our growing customer base. This includes the integration of the Adaytum staff into our support organization. The average number of employees within the support organization increased 15% from one year ago. Cost of product support was also impacted by the unfavorable effect of Canadian exchange rates relative to the U.S. dollar.

31


The increase in fiscal 2003 from 2002 was predominantly associated with increases in tele-support and web-support costs as we brought in additional resources to enhance our customer service through the web and telephonic support systems.

COST OF SERVICES

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Cost of services   $90,411   $70,324   $71,529   28 .6% (1 .7)%
Percentage of services revenue  73.7 % 75.9 % 81.8 %

The cost of services includes the costs associated with delivering education, consulting, and other services in relation to our products.

The cost of services was $90.4 million, $70.3 million, and $71.5 million in fiscal 2004, 2003, and 2002, respectively. These costs represented 74% of services revenue in fiscal 2004, 76% in fiscal 2003 and 82% in fiscal 2002. The increase in cost of services in fiscal 2004 from 2003 is attributable to increases in compensation related costs resulting from the integration of the Adaytum service staff as well as services purchased externally. Exchange rate fluctuations also had an unfavorable impact on cost of services during fiscal 2004 as a portion of these services are provided in currencies other than the U.S. dollar. The decrease in cost of services in fiscal 2003 from 2002 was the result of the fiscal 2002 restructuring to align our costs to the economic environment in the U.S.

OPERATING EXPENSES

SELLING, GENERAL, AND ADMINISTRATIVE

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Selling, general, and administrative   $342,795   $276,377   $259,655   24 .0% 6 .4%
Percentage of total revenue  50.2 % 50.2 % 52.9 %

Selling, general, and administrative expenses were $342.8 million, $276.4 million, and $259.7 million in fiscal 2004, 2003, and 2002, respectively. These costs were 50% of revenue in fiscal 2004 and 2003 and 53% in fiscal 2002.

32


The increase in these expenses in fiscal 2004 was predominantly the result of increases in staff related costs resulting from increases in staffing levels due to both new hires and the integration of Adaytum selling, general, and administration staff. In addition, we incurred increased marketing expenses related to the launch of Cognos ReportNet. Selling, general, and administrative expenses were also unfavorably impacted by the effect of foreign currency exchange rates, especially the Canadian dollar relative to the U.S. dollar. Contributing to the increase for the year, but to a lesser extent, were increases in travel and living costs. The average number of employees within selling, general, and administrative increased by 10% in fiscal 2004 compared to fiscal 2003.

The increase in the selling, general, and administrative expenses in fiscal 2003 was primarily the result of increases in average staffing levels and related compensation expenses as the average number of employees within the selling, general, and administrative areas grew by 3%. Contributing to the increase, but to a lesser extent, were increases in travel and living costs and costs associated with external subcontractors. Travel and living costs had decreased during fiscal 2002 in response to world events and the economic environment. During fiscal 2003, business travel increased as the economy began to show signs of stabilizing. Increases during fiscal 2003 were partially offset by decreases in staff development costs.

RESEARCH AND DEVELOPMENT

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Research and development   $91,196   $78,103   $74,614   16 .8% 4 .7%
Percentage of total revenue  13.3 % 14.2 % 15.2 %

Research and development costs were $91.2 million, $78.1 million, and $74.6 million, for fiscal 2004, 2003, and 2002, respectively. Research and development costs have continued to increase, in dollar terms, over the last several fiscal years. However, during the same period, they have decreased as a percentage of revenue to 13% in fiscal 2004, from 14% in fiscal 2003, and 15% in fiscal 2002. The increase in dollar terms in fiscal 2004 was predominantly the result of increases in staff related costs partially due to the addition of Adaytum employees and the unfavorable impact of Canadian exchange rates relative to the U.S. dollar. These increases were partially offset by a decrease in services purchased externally as certain projects were completed during the year. The average number of employees within R&D increased by 6% in fiscal 2004 compared to fiscal 2003.

The growth in dollar terms during fiscal 2003 was primarily the result of increases associated with higher staffing levels in this area as we continued to invest in our research and development team. Contributing to a lesser extent were increases in services purchased externally. The increase in the average number of employees in this area was 2% in fiscal 2003 from fiscal 2002.

Currently, we do not have any software development costs capitalized on our balance sheet. Software development costs are expensed as incurred, unless they meet generally accepted accounting criteria for deferral and amortization. Software development costs incurred prior to the establishment of technological feasibility do not meet these criteria, and are expensed as incurred. No costs were deferred during fiscal 2004, 2003, or 2002. Costs were not deferred because either no projects met the criteria for deferral or, if met, the period between achieving technological feasibility and the general availability of the product was short, rendering the associated costs immaterial.

During fiscal 2004, we continued to invest in R&D activities for our next generation of BI solutions which are the foundation of our CPM vision. In September 2003, we formally launched Cognos ReportNet, a web-based enterprise query and reporting solution. Cognos ReportNet is an innovative new reporting software that delivers production reports such as invoices, statements, and statutory reports as well as ad hoc query, managed reports, and a broad range of business reports all from a single architecture.

33


ReportNet offers a web-based report and query authoring environment which allows users to create, modify, and distribute reports across a global enterprise. ReportNet can be integrated into any environment due to its web services based architecture, delivers enterprise scalability, runs reports in multiple languages, and allows for flexible report presentation. We continue to invest in ReportNet and have recently released ReportNet Version 1.1, which offers increased performance and scalability.

In fiscal 2004, we also released Cognos Series 7 Version 2 that builds on the end-to-end business intelligence value of Cognos Series 7. Cognos Series 7 is a fully integrated enterprise business intelligence solution offering flexible scoreboards, dashboards, managed reporting, analysis, ad hoc query, event detection and notification, visualization, and data integration.

In addition, we completed the initial integration of Cognos Enterprise Planning Series (formerly Adaytum Enterprise Planning) into our CPM solution and launched Cognos Enterprise Planning Series Version 7.2. This release expands Cognos’ leadership in enterprise planning with a broad range of customer-driven functionality, flexibility, and technical enhancements. We strengthened our enterprise scorecarding solution with the release of Cognos Metrics Manager Version 2.0 midway through the year and, in February 2004, began shipping Version 2.1. Cognos Metrics Manager enables organizations to manage performance by mapping strategy to execution through metrics. Cognos Metrics Manager Version 2 includes flexible and scaleable customer-driven functions and further integrates Cognos Analytical Applications, Cognos Enterprise Planning Series, and Cognos Series 7 Version 2. We also continued to invest in our analytical applications with the release of Cognos Production Analysis. Cognos Production Analysis expands our Supply Chain Analytics solution by providing analytics tailored to meet information needs in discrete and repetitive manufacturing environments including: work order material usage and cost analysis, time-to-delivery analysis, quality and yield analysis, and organization effectiveness.

During fiscal 2005, we expect to launch a new version of our Cognos Series 7 platform as well as a new series of our product suite built on a web-based platform similar to ReportNet.

AMORTIZATION OF INTANGIBLE ASSETS

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Amortization of intangible assets   $8,060   $4,065   $12,092   98 .3% (66 .4)%

Amortization of intangible assets was $8.1 million, $4.1 million, and $12.1 million for fiscal 2004, 2003, and 2002, respectively. The increase in this expense in fiscal 2004 was due to the amortization of acquired technology and contractual relationships as a result of the acquisition of Adaytum during the fourth quarter of fiscal 2003.

During fiscal 2003, we implemented SFAS No. 142 (See Note 5 of the Notes to the Consolidated Financial Statements). Under the provisions of SFAS No. 142, we no longer amortize goodwill. As a result, amortization expense during fiscal 2003 decreased by approximately $4.4 million. Amortization expense also decreased by approximately $3.6 million as a result of certain other intangible assets being fully amortized.

34


SPECIAL CHARGES

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Business restructuring   $      --   --   $10,209           *   *  
Patent litigation  1,750   --   23,231           *   *  

Special charges  $1,750   --   $33,440           *   *  

*    not meaningful

Fiscal 2004

Patent Litigation Settlement

On September 17, 2003, an action was filed in the United States District Court for the Western District of Washington against us and our subsidiary Cognos Corporation by Timeline Inc. for alleged patent infringement. The complaint alleged that our DecisionStream product and other unspecified products infringe certain of Timeline’s United States patents. We entered into an agreement with Timeline as of February 12, 2004 to settle the action. Under the terms of the settlement agreement, both parties agreed to dismiss, with prejudice, their respective claims in the action brought by Timeline. We agreed to pay Timeline a settlement totaling $1,750,000, which amount includes a license under certain of Timeline’s patents. We paid this amount in the fourth quarter of fiscal 2004. Neither party admitted any liability under the patents or made any admission regarding the validity of the patents.

Fiscal 2003

There were no items in this category in fiscal 2003.

Fiscal 2002

Business restructuring charge

In fiscal 2002, we implemented a restructuring plan to align our cost structure and operations to the prevailing economic environment, resulting in a pre-tax business restructuring charge to earnings of $10.2 million. Business restructuring charges primarily related to involuntary employee separations for approximately 300 employees, as well as asset write-downs, and accruals for net costs of abandoning leases and related write-down of leasehold improvements. The employee separations impacted all functional groups and geographic regions. All employee separations were completed during fiscal 2002 and all amounts owed under the restructuring plan have been paid.

Cost savings as a result of the restructuring plan affected compensation, amortization, and lease expenses. This decrease in costs primarily impacted cost of services, selling, general, and administration expense and research and development expense. The expense reductions took effect in the second quarter of fiscal 2002.

Patent Litigation Settlement

On May 5, 2000, an action was filed in the United States District Court for the Northern District of California against us by Business Objects S.A., for alleged patent infringement. The complaint alleged that our Impromptu product infringes Business Objects’ United States Patent No. 5,555,403 entitled “Relational Database Access System using Semantically Dynamic Objects” (the “’403 Patent”). Although we have denied and continue to deny all claims asserted in the action, on May 24, 2002, we reached an agreement to settle that action. Under the terms of the settlement agreement between ourselves and Business Objects, Business Objects agreed to release us for any infringement of the ’403 Patent (and any amendments or related patents) and to effect that release, granted us a license under the ’403 Patent for the term of that patent or any amendments or related patents. Both parties also agreed to release the other from all claims, liabilities, costs or expenses that either party hold against the other, on account of actions taken prior to the effective date of the settlement. The parties have also entered into a covenant not to sue or assert any claim against the other for infringement of any patents for a period of five years from the effective date of the settlement. As consideration for the settlement agreement, we agreed to pay Business Objects the sum of $24.0 million. Of this amount, $7.0 million was paid during fiscal 2004, $15.3 million in fiscal 2003 and the remaining balance of $1.7 million will be paid in the first quarter of fiscal 2005. We recorded a special charge of $23.2 million, in fiscal 2002, representing the present value of this payment stream discounted using an interest rate of 6%, in accordance with SFAS No. 5 Contingent Liabilities. The after-tax effect of this charge is $16.8 million. The remaining balance of $0.8 million represented the interest to be recognized over the payment term. The remaining principal amount is recorded in accrued charges on the balance sheet.

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INTEREST INCOME AND EXPENSE

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Net interest income   $3,390   $5,525   $8,382   (38 .6)% (34 .1)%

Interest income was earned on our cash, cash equivalents, and short-term investments and interest expense related primarily to interest incurred on various transactions occurring throughout the year. Net interest income was $3.4 million, $5.5 million, and $8.4 million in fiscal 2004, 2003, and 2002, respectively. The decrease in fiscal 2004 was primarily attributable to a decrease in the average portfolio size and a decrease in the average effective interest rates as compared to last fiscal year. The average portfolio size decreased as compared to the prior fiscal year as a result of the acquisition of Adaytum for $157.1 million of cash consideration during the fourth quarter of fiscal 2003.

The decrease during fiscal 2003 was primarily the result of decreases in the average effective rates earned on investments. This decrease was partially offset by an increase in the average size of the investment portfolio and by the impact of favorable exchange rates fluctuations.

TAX EXPENSE

($000s) Fiscal Year Percentage Change
from Fiscal

   2004 2003 2002 2003 to
2004
2002 to
2003

Tax expense   $19,052   $31,154   $8,761   (38 .8)% 255 .6%
Effective tax rate  15.9 % 29.9 % 31.1 %

In fiscal 2004, we recorded an income tax provision of $19.1 million on $119.9 million of pre-tax income, representing an effective income tax rate of 16%. This effective income tax rate for fiscal 2004 is lower than the rate we recorded in the first three quarters of the fiscal year and in comparison to fiscal 2003 because of the resolution of several tax audits in various jurisdictions, as well as increased ITCs due primarily to changes in government administrative practices regarding the type of expenses eligible for ITCs. As we operate globally, we calculate our income tax provision in each of the jurisdictions in which we conduct business. Our tax rate for fiscal 2004 was also affected by the relative profitability of our operations in various geographic regions.

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In fiscal 2003, we recorded an income tax provision of $31.2 million on $104.3 million of pre-tax income, representing an effective income tax rate of 30%. In fiscal 2002, we recorded an income tax provision of $8.8 million on $28.2 million of pre-tax income. This tax expense represented an effective income tax rate of 31% for the year.

We estimate an effective tax rate of approximately 21% for fiscal 2005 as we expect to continue to benefit from increased ITCs.

LIQUIDITY AND CAPITAL RESOURCES

($000s, except DSO)   Percentage
Change from
Fiscal

   2004 2003 2003 to
2004

Cash and cash equivalents   $ 224,830   $ 162,588   38 .3%
Short-term investments  163,411   79,670   105 .1

Cash, cash equivalents, and short-term investments  $ 388,241   $ 242,258   60 .3
Working capital  259,502   128,864   101 .4
Long-term liabilities  --   (1,647 ) (100 .0)
 
Net cash provided by (used in): 
  Operating activities  141,929   104,525   35 .8
  Investing activities  (109,181 ) (123,107 ) (11 .3)
  Financing activities  21,307   (16,374 ) 230 .1
 
Days sales outstanding (DSO)  68   76  

CASH, CASH EQUIVALENTS, AND SHORT-TERM INVESTMENTS

As of February 29, 2004, we held $388.2 million in cash, cash equivalents, and short-term investments, an increase of $146.0 million from February 28, 2003. Cash and cash equivalents include investments which are highly liquid and held to maturity. Cash equivalents typically include commercial paper and term deposits, banker’s acceptances and bearer deposit notes issued by major North American banks. All cash equivalents have terms to maturity of ninety days or less. Short-term investments are investments that are highly liquid and held to maturity with terms to maturity greater than ninety days, but less than twelve months. Short-term investments typically consist of commercial paper and corporate bonds.

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Cash, Cash Equivalents and Short-Term Investments

WORKING CAPITAL

Working capital represents our current assets less our current liabilities. As of February 29, 2004, working capital was $259.5 million, an increase of $130.6 million from February 28, 2003. The increase can be attributed to higher levels of cash, cash equivalents, and short-term investments resulting from our cash flow from operations.

Days sales outstanding (DSO) was 68 days at February 29, 2004 as compared to 76 days as at February 28, 2003. We calculate our days sales outstanding ratio based on ending accounts receivable balances and quarterly revenue. During fiscal 2004, we continued our conscious effort to improve our collections experience and, as a result, we maintained the health of our accounts receivables throughout fiscal 2004. Our DSO was somewhat higher at the end of fiscal 2003, partially as a result of the acquisition of Adaytum.

LONG-TERM LIABILITIES

As at February 29, 2004, we had no long-term liabilities, a decrease of $1.6 million from February 28, 2003. The decrease was the result of the movement to current liabilities of a payment due during fiscal 2005 in relation to the Business Objects patent litigation settlement agreement.

CASH PROVIDED BY OPERATING ACTIVITIES

Cash provided by operating activities (after changes in non-cash working capital items) for fiscal 2004 was $141.9 million, an increase of $37.4 million compared to the prior fiscal year. This increase is attributable to the increase in net income in fiscal 2004 from fiscal 2003 as the increase in deferred revenue was offset by a decrease in accrued charges and an increase in prepaid expenses and other current assets.

During fiscal 2003, a decrease in accrued charges primarily related to the first installment payment made in relation to the Business Objects patent settlement agreement in the first quarter of 2003 partially offset the cash provided by net income.

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CASH USED IN INVESTING ACTIVITIES

Cash used in investing activities was $109.2 million for fiscal 2004, a decrease in investment of $13.9 million compared to the prior fiscal year. The majority of the fluctuation stems from a decrease in acquisition costs. Last fiscal year, we invested $152.2 million, net of cash acquired, primarily related to the acquisition of Adaytum for which the cash consideration was $157.1 million. In comparison, we spent $1.8 million on acquisitions during fiscal 2004. In fiscal 2004, the investing activity related primarily to an increase in the net investment in short-term investments as the purchases of short-term investments were in excess of the proceeds on maturity of short-term investments by $80.9 million. In comparison, during fiscal 2003, our maturities of short-term investments, net of purchases, were $45.5 million. In addition, during fiscal 2004, we spent $25.2 million on fixed assets additions compared to $15.9 million in fiscal 2003. The fiscal 2004 additions related primarily to computer equipment and software additions and increases in leasehold improvements. In fiscal 2003, the additions related primarily to computer equipment and software and office furniture.

ACQUISITIONS

Fiscal 2004

In February 2004, we acquired Softa Group Limited, a U.K. company (Softa), and certain assets of Business Planning Solutions Pte. Ltd., a Singapore company (BPS). Softa specializes in strategy formulation and key performance indicators measurement consulting. BPS is a leading distributor of information technology solutions in countries across Southeast Asia, including Singapore, Hong Kong, Thailand, and Malaysia. The aggregate purchase consideration for both acquisitions was approximately $1.0 million paid in cash and a note payable of $1.5 million. Direct costs associated with these acquisitions were approximately $0.6 million. The Softa agreement stipulated that the shareholders of Softa would receive a maximum of $5.0 million in contingent consideration over the next three years if certain performance thresholds are met. These payments are conditioned on the continued tenure of the shareholders and therefore will be accounted for as compensation expense as earned.

Neither the purchase of Softa nor the purchase of certain of BPS’s assets involved the write-off of any in-process research and development.

Fiscal 2003

On January 10, 2003, we acquired Adaytum, Inc., based in Minneapolis, Minnesota. Adaytum was a leading global provider of enterprise performance planning software. This acquisition enhanced our enterprise planning offering, an essential component of CPM for large companies. Leveraging enterprise BI with enterprise planning completed the Cognos vision for CPM. The ability to offer the full closed-loop CPM (planning, budgeting, monitoring, analysis, and reporting) cycle from a single vendor strengthened the value of our product offering and enhanced the execution of our CPM strategy. The aggregate merger consideration was $157.1 million paid in cash. Additionally, in connection with the merger, we assumed certain stock options issued pursuant to Adaytum’s stock option plan, which became options to purchase approximately 839,000 of our common shares with a fair value of approximately $8.7 million.

An independent appraisal valued the in-process research and development at an immaterial amount, and therefore the purchase of Adaytum did not involve the write-off of any in-process research and development.

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Based on an independent appraisal, $27.5 million of the purchase price was allocated to intangible assets, subject to amortization. Of this amount, $19.7 million was allocated to acquired technology and $7.8 million was allocated to contractual relationships. The weighted average amortization period of these intangible assets is approximately six years. In the allocation of purchase price, $154.3 million was allocated to goodwill. This represents the excess of the purchase price paid for Adaytum over the fair value of the net tangible and identifiable intangible assets acquired. In accordance with GAAP, goodwill will not be amortized but will be subject to annual impairment testing.

Fiscal 2002

On February 28, 2002, we exercised our option to purchase 50% of the voting shares representing all of the outstanding voting interest in our subsidiary in Japan, Teijin Cognos Incorporated (TCI). We felt that TCI could more gainfully serve the Japanese market as our wholly owned subsidiary. We had always consolidated the results of TCI as we had effective control over TCI. The former shareholders of TCI received approximately $2.2 million in cash upon completion of the purchase. We also paid Teijin Limited the accumulated minority interest in TCI of approximately $1.5 million during fiscal 2003. We also agreed to pay additional consideration at each period end for eight quarters, based on the net revenue of TCI. Approximately $0.4 million and $0.5 million of contingent consideration was paid for fiscal 2003 and fiscal 2004, respectively, and approximately $0.1 million is payable to the former shareholders of TCI in relation to the net revenue during fiscal 2004. These amounts have been added to the purchase price of TCI and allocated to goodwill during fiscal 2004 and fiscal 2003. The additional purchase price related to the contingent payments was not recorded at the date of acquisition as it could not be reasonably estimated at that time. The purchase of TCI did not involve the purchase of any in-process research and development. The acquisition was accounted for using the purchase method.

CASH USED IN FINANCING ACTIVITIES

Cash provided by financing activities was $21.3 million for fiscal 2004, compared to cash used in financing activities of $16.4 million during fiscal 2003. Our financing activities for both fiscal years involved the repurchase of our own shares in the open market, and the issuance of shares pursuant to our stock purchase plan and the exercise of stock options. We issued 2,071,000 common shares valued at $33.3 million during fiscal 2004, compared to 1,017,000 common shares valued at $13.4 million during fiscal 2003. The issuance of shares in both periods was pursuant to our stock purchase plan and the exercise of stock options by employees, officers, and directors. During fiscal 2004, we repurchased 315,000 shares at a cost of $9.7 million, compared to 910,000 shares at a cost of $20.0 million in fiscal 2003.

The share repurchases made in the past three fiscal years were part of distinct open market share repurchase programs through The Nasdaq National Market and The Toronto Stock Exchange. During fiscal 2003, shares were also repurchased under our secondary offering of common shares (see Note 12 of the Notes to the Consolidated Financial Statements). Of the 910,000 shares repurchased in fiscal 2003, 180,000 of the shares were purchased in connection with the secondary offering.

The share repurchase programs are adopted in October of each year and run for one year. They allow the Corporation to purchase no more than 5% of the issued and outstanding shares of the Corporation on the date the plan is adopted. These programs do not commit the Corporation to make any share repurchases. Purchases can be made on The Nasdaq National Market or The Toronto Stock Exchange at prevailing open market prices and are paid out of general corporate funds. All shares repurchased under the completed share repurchase programs were cancelled and all shares repurchased under the current share repurchase program will be cancelled. A copy of the Notice of Intention to Make an Issuer Bid is available from the Corporate Secretary. (See Note 11 of the Notes to the Consolidated Financial Statements.)

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CONTRACTS AND COMMITMENTS

We have an unsecured credit facility which is provided to us at no cost. The credit facility permits us to borrow funds or issue letters of credit or guarantee up to Cdn$12.5 million (U.S.$9.3 million), subject to certain covenants. As of February 29, 2004 and February 28, 2003, there were no direct borrowings under this facility.

We do not enter into off-balance sheet financing as a matter of practice except for the use of operating leases for office space, computer equipment, and vehicles. In accordance with U.S. GAAP, neither the lease liability nor the underlying asset is carried on the balance sheet, as the terms of the leases do not meet the thresholds for capitalization. Annual payments on these leases were approximately $21.3 million in fiscal 2004. Commitments related to the operating leases over the next five years and thereafter are disclosed in Note 7 of the Notes to the Consolidated Financial Statements.

Our policy with respect to foreign currency exposure is to manage our financial exposure to certain foreign exchange fluctuations with the objective of neutralizing some of the impact of foreign currency exchange movements. In line with this objective, historically, we have entered into foreign exchange forward contracts to hedge portions of the net investment in our various subsidiaries. As we have seen limited value from this activity, we intend to discontinue it going forward. Contracts currently outstanding are between the United States dollar and the euro, the British pound, the Swiss franc, the Japanese yen, the Danish krone, and the Australian dollar. We enter into these foreign exchange forward contracts with a major Canadian chartered bank, and therefore we do not anticipate non-performance by this counterparty. The amount of the exposure on account of any non-performance is restricted to the unrealized gains in such contracts. As of February 29, 2004, we had foreign exchange forward contracts, with maturity dates on or before May 27, 2004, to exchange various foreign currencies in the amount of $39.4 million, the fair value of which are immaterial.

As consideration for a patent litigation settlement agreement with Business Objects, we agreed to pay the sum of $24.0 million. Of this amount, $15.3 million was paid during fiscal 2003 and $7.0 million was paid in fiscal 2004. The remaining principal amount of $1.7 million will be paid in the first quarter of fiscal 2005 and is recorded in accrued charges on the balance sheet.

In connection with the acquisition of Adaytum, we undertook a restructuring plan in conjunction with the business combination. The restructuring primarily related to involuntary employee separations of approximately 90 employees of Adaytum, accruals for abandoning leased premises of Adaytum and related write-downs of leasehold improvements as well as asset write-downs of Adaytum. At February 29, 2004, the total cash payments remaining in relation to the accrual are $4.4 million. The remaining accrual is included in the balance sheet as accrued charges and salaries, commissions and related items. All amounts excluding lease payments are expected to be paid during fiscal 2005. Outstanding balances for the lease payments will be paid over the lease term unless settled earlier.

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The following table summarizes our outstanding cash commitments as of February 29, 2004:

($000s)   Payments due by period

  Total Less than 1
Year
1 - 3 Years 3 - 5 Years More than 5
Years

Long-term debt   $        --   $        --   $        --   $        --   $        --  
Capital leases  --   --   --   --   --  
Operating leases  76,156   18,730   26,680   14,916   15,830  
Purchase obligations  15,284   12,104   3,180   --   --  
Other long-term liabilities  1,750   1,750   --   --   --  

Total outstanding cash commitments  $93,190   $32,584   $29,860   $14,916   $15,830  

We have never declared or paid any cash dividends on our common shares. Our current policy is to retain our earnings to finance expansion and to develop, license, and acquire new software products, and to otherwise reinvest in Cognos.

Given our historical profitability and our ability to manage expenses, we believe that our current resources are adequate to meet our requirements for working capital and capital expenditures through the foreseeable future.

Inflation has not had a significant impact on our results of operations.

MARKET RISK

Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. Our market risk exposure is primarily a result of fluctuations in interest rates and foreign currency exchange rates. We do not hold or issue financial instruments for trading purposes.

Further discussion of our investment and foreign exchange policies can be found in Notes 1 and 9 of the Notes to the Consolidated Financial Statements.

INTEREST RATE RISK

Our exposure to market rate risk for changes in interest rates relates primarily to our investment portfolio. The investment of cash is regulated by our investment policy of which the primary objective is security of principal. Among other selection criteria, the investment policy states that the term to maturity of investments cannot exceed two years in length. We do not use derivative financial instruments in our investment portfolio.

Interest income on our cash, cash equivalents, and short-term investments is subject to interest rate fluctuations, but we believe that the impact of these fluctuations does not have a material effect on our financial position due to the short-term nature of these financial instruments. We have no long-term debt. Our interest income and interest expense are most sensitive to the general level of interest rates in Canada and the United States. Sensitivity analysis is used to measure our interest rate risk. For the fiscal year ending February 29, 2004, a 100 basis-point adverse change in interest rates would not have had a material effect on our consolidated financial position, earnings, or cash flows.

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FOREIGN CURRENCY RISK

We operate internationally; accordingly, a substantial portion of our financial instruments is held in currencies other than the United States dollar. Our policy with respect to foreign currency exposure as it relates to financial instruments, is to manage financial exposure to certain foreign exchange fluctuations with the objective of neutralizing some of the impact of foreign currency exchange movements. In line with this objective, historically, we have entered into foreign exchange forward contracts to hedge portions of the net investment in various subsidiaries. As we have seen limited value from this activity, we intend to discontinue it going forward. The forward contracts have typically been between the United States dollar and the euro, the British pound, the Swiss franc, the Japanese yen, and the Australian dollar. Sensitivity analysis is used to measure our foreign currency exchange rate risk. As of February 29, 2004, a 10% adverse change in foreign exchange rates versus the U.S. dollar would not have had a material effect on our reported cash, cash equivalents, and short-term investments.

As we operate internationally, a substantial portion of our business is also conducted in foreign currencies other than the U.S. dollar. Accordingly, our results are affected, and may be affected in the future, by exchange rate fluctuations of the United States dollar relative to the Canadian dollar, to various European currencies, and, to a lesser extent, other foreign currencies. Revenues and expenses generated in foreign currencies are translated at exchange rates during the month in which the transaction occurs. We cannot predict the effect of foreign exchange losses in the future; however, if significant foreign exchange losses are experienced, they could have a material adverse effect on our business, results of operations, and financial condition.

CERTAIN FACTORS THAT MAY AFFECT FUTURE RESULTS

This report contains forward-looking statements, including statements regarding the future success of our business and technology strategies, and future market opportunities. These statements are neither promises nor guarantees, but involve known and unknown risks and uncertainties that may cause our actual results, levels of activity, performance, or achievements to be materially different from any future results, levels of activity, performance, or achievements expressed in or implied by these forward-looking statements. These risks include risks related to our revenue growth, operating results, industry, products, and litigation, as well as the other factors discussed below and elsewhere in this report. Readers should not place undue reliance on any such forward-looking statements, which speak only as of the date they were made. We disclaim any obligation to publicly update or revise any such statements to reflect any change in our expectations or in events, conditions, or circumstances on which any such statements may be based, or that may affect the likelihood that actual results will differ from those set forth in the forward-looking statements.

We face intense competition and we may not compete successfully.

We face substantial competition throughout the world, primarily from software companies located in the United States, Europe, and Canada. We expect our competitors to continue to improve the performance of their current products and to introduce new products or new technologies. The business intelligence market may continue to consolidate by merger or acquisition. As well, competition may increase by the entry or expansion of other software vendors into this market. These competitors may have substantially greater financial and other resources with which to pursue research and development, manufacturing, marketing, and distribution of their products. New product announcements or introductions by our competitors could cause a decline in sales, a reduction in the sales price, or a loss of market acceptance of our existing products. To the extent that we are unable to effectively compete against our current and future competitors, our ability to sell products could be harmed and our market share reduced. Any erosion of our competitive position could have a material adverse effect on our business, results of operations, and financial condition.

If we do not respond effectively to rapid technological change, our products may become obsolete.

The markets for our products are characterized by: rapid and significant technological change; frequent new product introductions and enhancements; changing customer demands; and evolving industry standards. We cannot provide assurance that our products and services will remain competitive in light of future technological change or that we will be able to respond to market demands and developments or new industry standards. If we are unable to identify a shift in market demand or industry standards quickly enough, we may not be able to develop products to meet those new demands or standards, or bring them to market in a timely way. In addition, failure to respond successfully to technological change may render our products and services obsolete and thus harm our ability to attract and retain customers.

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We may not be able to retain or hire key personnel essential to our business.

We believe that our success depends on senior management and other key employees to develop, market, and support our products and manage our business. The loss of their services could have a material adverse effect on our business. Our success is also highly dependent on our continuing ability to hire and retain highly qualified personnel. The failure to attract and retain key personnel would adversely affect our future growth and profitability.

Our total revenue and operating results may fluctuate.

We rely predominantly on revenue from a single line of business, our business intelligence products. Although we have experienced revenue growth from these products in the past, we cannot provide assurance that revenue from these products will continue to grow, or grow at previous rates or rates projected by management. Anticipated revenue may be reduced by any one, or a combination of, unforeseen market, economic, or competitive factors that are discussed in this section. We have experienced and in the future may experience a shortfall in revenue or earnings or otherwise fail to meet public market expectations, which could materially and adversely affect our business and the market price of our common stock.

Our quarterly and annual operating results may vary between periods.

Historically, our quarterly operating results have varied from quarter to quarter, and we anticipate this pattern to continue. We typically realize a larger percentage of our annual revenue and earnings in the fourth quarter of each fiscal year, and lower revenue and earnings in the first quarter of the following fiscal year. As well, in each quarter we typically close a larger percentage of sales transactions near the end of that quarter. As a result, it is difficult to anticipate the revenue and earnings that we will realize in any particular quarter until near the end of the quarter. Some of the causes of this difficulty are explained in subsequent risk factors – in particular those entitled ‘Our sales forecasts may not match actual revenues in a particular period’, ‘The length of time required to complete a sales cycle may be lengthy and unpredictable’ and ‘Our expenses may not match anticipated revenues’.

Our sales forecasts may not match actual revenues in a particular period.

The basis of our business budgeting and planning process is the estimation of revenues that we expect to achieve in a particular quarter and is based on a common industry practice known as the “pipeline” system. Under this system, information relating to sales prospects, the anticipated date when a sale will be completed and the potential dollar amount of the sale are tracked and analyzed to provide a “pipeline” of future business. These pipeline estimates are not necessarily reliable predictors of revenues in a particular quarter because of, among other things, the events identified in these risk factors, as well as the subjective nature of the estimates themselves. In particular, a slowdown in technology spending or a deterioration in economic conditions is likely to result in the delay or cancellation of prospective orders in our pipeline. A variation from the expected conversion rate of the pipeline could adversely affect our budget or planning and could consequently materially affect our operating results.

The length of time required to complete a sales cycle may be lengthy and unpredictable.

As our business evolves toward larger transactions at the enterprise level, the presence or absence of one or more of these large transactions in a particular period may have a material upwards or downwards effect on the revenue estimates in that period. These significant transactions require a considerable effort on the part of customers to assess alternative products and require additional levels of management approvals before being concluded. These factors combine to lengthen the typical sales cycle and increase the risk that the customer’s purchasing decision may be postponed or delayed from one period to another subsequent or later period or that the customer will alter its purchasing requirements. These factors, along with any other foreseen or unforeseen event, could result in lower than anticipated revenue for a particular period or in the reduction of estimated revenue in future periods.

Our expenses may not match anticipated revenues.

We base our operating expenses on anticipated revenue trends. Since a high percentage of these expenses are relatively fixed, a delay in recognizing revenue from license transactions could cause significant variations in operating results from quarter to quarter and could result in operating losses. If these expenses precede, or are not subsequently followed by, increased revenues, our business, financial condition, or results of operations could be materially and adversely affected.

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Economic conditions could adversely affect our revenue growth and ability to forecast revenue.

The revenue growth and profitability of our business depends on the overall demand for business intelligence products and services. Because our sales are primarily to major corporate customers in the high technology, telecommunications, financial services (including insurance), pharmaceutical, utilities, and consumer packaged goods industries, our business depends on the overall economic conditions and the economic and business conditions within these industries. The progressive weakening of the global economy, the weakening of the information technology industry, and the weakening of the business conditions within the industries listed above may cause a decrease in our software license revenues. A decrease in demand for computer software caused, in part, by a continued weakening of the economy, domestically or internationally, may result in a decrease in revenues and growth rates.

Hostilities or terrorist attacks could harm our business.

Terrorist acts or the threat of future outbreak or continued escalation of hostilities involving the United States or other countries could adversely affect the growth rate of our software license revenue and have an adverse effect on our business, financial condition, or results of operations. In addition, any escalation in these events or similar future events may disrupt our operations or those of our customers, distributors, and suppliers, which could adversely affect our business, financial condition, or results of operations.

We operate internationally and face risks attendant to those operations, in particular currency risk.

We earn a significant portion of our total revenues from international sales generated through our foreign direct and indirect operations. These sales operations face risks arising from local political, legal and economic factors such as the general economic conditions in each country or region, varying regulatory requirements, compliance with international and local trade, labor and other laws, and reduced intellectual property protections in certain jurisdictions. As well, we may also face difficulties in managing these operations, collecting receivables in a timely fashion and repatriating earnings. Any of these factors, either individually or in combination, could materially impact our international operations and adversely affect our business as a whole. Also, a substantial portion of both our revenues and expenditures are generated in currencies other than U.S. dollars, such as the Canadian dollar and the euro. These fluctuations in the exchange rate between the U.S. dollar and other currencies, such as the Canadian dollar and the euro, may have a material adverse effect on our business, financial condition, and operating results. Please see further discussion on foreign currency risk in the Market Risk section of this Management’s Discussion and Analysis.

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Making and integrating acquisitions could impair our operating results.

We have acquired and, if appropriate, will continue to seek to acquire additional products or businesses that we believe are complementary to ours. Acquisitions involve a number of other risks, including: diversion of management’s attention; disruption of our ongoing business; difficulties in integrating and retaining all or part of the acquired business and its personnel; and assumption of disclosed and undisclosed liabilities. The individual or combined effect of these risks could have a material adverse effect on our business. As well, in paying for an acquisition we may deplete our cash resources or dilute our shareholder base by issuing additional shares. Furthermore, there is the risk that our valuation assumptions and or models for an acquired product or business may be erroneous or inappropriate due to foreseen or unforeseen circumstances and thereby cause us to overvalue an acquisition target.

If we introduce a new product, revenue from existing products may be eroded.

We may develop technology or a product that constitutes a marked advance over both our own products and those of our competitors. If we introduce such a product, we may experience a decline in revenues of our existing products that is not fully matched by the new product’s revenue. In addition, we may lose existing customers who choose a competitor’s product rather than migrate to our new product. This could result in a temporary or permanent revenue shortfall and materially affect our business.

We may have exposure to greater than anticipated tax liabilities.

We are subject to income taxes and non-income taxes in a variety of jurisdictions and our tax structure is subject to review by both domestic and foreign taxation authorities. The determination of our worldwide provision for income taxes and other tax liabilities requires significant judgment. Although we believe our estimates are reasonable, the ultimate tax outcome may differ from the amounts recorded in our financial statements and may materially affect our financial results in the period or periods for which such determination is made.

Our intellectual property may be misappropriated or we may have to defend ourselves against other parties’ claims.

We rely on various intellectual property protections, including contractual provisions, patents, copyright, trademark, and trade secret laws, to preserve our intellectual property rights. Despite our precautions, third parties may misappropriate our intellectual property causing us to lose potential revenue and competitive advantage. As well, we may ourselves from time to time become subject to claims by third parties that our technology infringes their intellectual property rights. In either case, we may incur expenditures to police, protect, and defend our interests and may become involved in litigation that could divert the attention of our management. Responding to such claims could result in substantial expense and result in damages, royalties, or injunctive relief, or require us to enter into licensing agreements on unfavorable terms, or redesign or stop selling affected products which could materially disrupt the conduct of our business.

46


We may face liability claims arising as a result of our software products or services’ failure to perform as intended.

The sale, servicing, and support of our products entails the risk of product liability, performance or warranty claims, which may be substantial in light of the use of our products in business-critical applications. A successful product liability claim could seriously disrupt our business and adversely affect our financial results. Software products are complex and may contain errors or defects, particularly when first introduced, or when new versions or enhancements are released, or when configured to individual customer computing systems. We currently have in place procedures and staff to exercise quality control over our products and respond to defects and errors found in current versions, new versions, or enhancements of our products. However, defects and errors in our products could inhibit or prevent customer deployment and cause us to lose customers or require us to pay penalties or damages.

Our share price may fluctuate.

The market price of our common shares may be volatile and could be subject to wide fluctuations due to a number of factors, including: actual or anticipated fluctuations in our results of operations; changes in estimates of our future results of operations by us or securities analysts; announcements of technological innovations or new products by us or our competitors; general industry changes in the business intelligence tools or related markets; or other events or factors.

New Accounting Pronouncements may require us to change the way in which we account for our operational or business activities.

The FASB and other bodies that have jurisdiction over the form and content of our accounts are constantly discussing proposals designed to ensure that companies best display relevant and transparent information relating to their respective businesses. The effect of the pronouncements of FASB and other bodies may have the effect of requiring us to account for revenues and/or expenses in a different manner than at present. In particular, if the FASB or any other standard-setting or regulatory body requires us to expense the fair value of stock options, we would likely report increased expenses in our income statement and a reduction of our net income and earnings per share. The impact of applying a fair value method of accounting for stock options is disclosed in Note 1 of the Notes to the Consolidated Financial Statements.

47


QUARTERLY RESULTS

The following table sets out selected unaudited consolidated financial information for each quarter in fiscal 2004 and fiscal 2003.

   Fiscal 2003 Fiscal 2004

   First
Quarter
Second
Quarter
Third
Quarter
Fourth
Quarter
First
Quarter
Second
Quarter
Third
Quarter
Fourth
Quarter

   ($000s, except per share amounts, U.S. GAAP)
Revenue   $120,130   $129,104   $138,074   $163,728   $150,563   $158,181   $172,227   $202,146  
Cost of Revenue  20,694   22,816   23,561   26,647   28,825   29,496   31,096   33,340  

Gross Margin  99,436   106,288   114,513   137,081   121,738   128,685   141,131   168,806  
Operating expenses 
  Selling, general, and 
   administrative  65,734   67,728   67,429   75,486   80,238   81,495   85,959   95,103  
  Research and development  19,698   19,029   18,264   21,112   23,294   21,714   22,265   23,923  
  Amortization of intangibles  984   761   822   1,498   2,105   1,991   2,116   1,848  
  Special charges  --   --   --   --   --   --   --   1,750  

Total operating expenses  86,416   87,518   86,515   98,096   105,637   105,200   110,340   122,624  

Operating income  $  13,020   $  18,770   $  27,998   $  38,985   $  16,101   $  23,485   $  30,791   $  46,182  

Net income  $    9,911   $  13,739   $  19,929   $  29,565   $  12,391   $  18,158   $  24,248   $  46,100  

Net income per share 
   Basic  $0.11   $0.16   $0.23   $0.34   $0.14   $0.20   $0.27   $0.51  

   Diluted  $0.11   $0.15   $0.22   $0.33   $0.14   $0.20   $0.26   $0.50  

Our sales cycle may span nine months or more, depending on factors such as the size of the transaction, the product involved, the length of the customer relationship, the timing of our new product introductions and product introductions by others, the level of sales management activity, and general economic conditions. Delays in closing product licensing transactions at or near the end of any quarter may have a materially adverse effect on the financial results for that quarter. While we take steps to minimize the impact of such delays, there can be no assurance that such delays will not occur. (See Certain Factors That May Affect Future Results).

48


ITEM 7A.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

For quantitative and qualitative disclosures about market risk, reference is made to Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations of this form 10-K, and Note 9 of the Notes to the Consolidated Financial Statements, Item 8, Financial Statements and Supplementary Data of this form 10-K.

49


ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Index to Consolidated Financial Statements

   PAGE  
Report of Management   51  
Auditors’ Report  52  
Consolidated Financial Statements  53  
Notes to the Consolidated Financial Statements  57  

50


COGNOS INCORPORATED

REPORT OF MANAGEMENT

The Corporation’s management is responsible for preparing the accompanying consolidated financial statements in conformity with United States generally accepted accounting principles. In preparing these consolidated financial statements, management selects appropriate accounting policies and uses its judgment and best estimates to report events and transactions as they occur. Management has determined such amounts on a reasonable basis in order to ensure that the financial statements are presented fairly, in all material respects. Financial data included throughout this Annual Report is prepared on a basis consistent with that of the financial statements.

The Corporation maintains a system of internal accounting controls designed to provide reasonable assurance, at a reasonable cost, that assets are safeguarded and that transactions are executed and recorded in accordance with the Corporation’s policies for doing business. This system is supported by written policies and procedures for key business activities; the hiring of qualified, competent staff; and by a continuous planning and monitoring program.

Ernst & Young LLP, the independent auditors appointed by the stockholders, have been engaged to conduct an examination of the consolidated financial statements in accordance with generally accepted auditing standards, and have expressed their opinion on these statements. During the course of their audit, Ernst & Young LLP reviewed the Corporation’s system of internal controls to the extent necessary to render their opinion on the consolidated financial statements.

The Board of Directors is responsible for ensuring that management fulfills its responsibility for financial reporting and internal control, and is ultimately responsible for reviewing and approving the consolidated financial statements. The Board carries out this responsibility principally through its Audit Committee which is comprised of outside Directors. The Committee meets at least four times annually to review audited and unaudited financial information prior to its public release. The Committee also considers, for review by the Board of Directors and approval by the stockholders, the engagement or reappointment of the external auditors. Ernst & Young LLP has full and free access to the Audit Committee.

Management acknowledges its responsibility to provide financial information that is representative of the Corporation’s operations, is consistent and reliable, and is relevant for the informed evaluation of the Corporation’s activities.

/s/ James M. Tory   /s/ Ron Zambonini   /s/ Tom Manley  
         
James M. Tory   Ron Zambonini   Tom Manley  
Chairman   Chief Executive Officer   Senior Vice President,  
        Finance & Administration and  
        Chief Financial Officer  

March 19, 2004

51


COGNOS INCORPORATED

AUDITORS’ REPORT

To the Board of Directors and Stockholders of Cognos Incorporated:

We have audited the consolidated balance sheets of Cognos Incorporated as at February 29, 2004 and February 28, 2003 and the consolidated statements of income, stockholders’ equity, and cash flows for each of the years in the three-year period ended February 29, 2004. These financial statements are the responsibility of the Corporation’s management. Our responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with United States and Canadian generally accepted auditing standards. Those standards require that we plan and perform an audit to obtain reasonable assurance whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation.

In our opinion, these consolidated financial statements present fairly, in all material respects, the financial position of the Corporation as at February 29, 2004 and February 28, 2003, and the results of its operations and its cash flows for each of the years in the three-year period ended February 29, 2004, in accordance with United States generally accepted accounting principles.

On March 19, 2004, we reported separately to the Board of Directors and Stockholders of Cognos Incorporated on financial statements for the same periods, prepared in accordance with Canadian generally accepted accounting principles.

Ottawa, Canada   /s/Ernst & Young LLP  
March 19, 2004   Chartered Accountants  

52


COGNOS INCORPORATED

STATEMENTS OF INCOME

(US$000s except share amounts, U.S. GAAP)

       Years Ended the Last Day of February,

     Note 2004   2003   2002  

Revenue                  
   Product license       $286,128   $246,697   $228,255  
   Product support       274,251   211,633   175,636  
   Services       122,738   92,706   87,411  

Total revenue       683,117   551,036   491,302  

Cost of revenue                  
   Cost of product license       4,270   2,927   3,609  
   Cost of product support       28,076   20,467   16,576  
   Cost of services     90,411   70,324   71,529  

Total cost of revenue       122,757   93,718   91,714  

Gross margin       560,360   457,318   399,588  

Operating expenses                  
   Selling, general, and administrative       342,795   276,377   259,655  
   Research and development       91,196   78,103   74,614  
   Amortization of intangible assets       8,060   4,065   12,092  
   Special charges   8   1,750   --   33,440  

Total operating expenses       443,801   358,545   379,801  

Operating income       116,559   98,773   19,787  
Interest expense       (1,366 ) (672 ) (540 )
Interest income       4,756   6,197   8,922  

Income before taxes       119,949   104,298   28,169  
Income tax provision   10   19,052   31,154   8,761  

Net income       $100,897   $  73,144   $  19,408  

Net income per share   11              
   Basic       $1.13   $0.83   $0.22  

   Diluted       $1.10   $0.81   $0.21  

Weighted average number of shares (000s)   11              
   Basic       89,325   87,936   87,807  

   Diluted       91,959   90,531   90,461  

(See accompanying notes)

53


COGNOS INCORPORATED

CONSOLIDATED BALANCE SHEETS

(US$000s, U.S. GAAP)


         February 29, February 28,  
       Note 2004 2003  

Assets        
Current assets        
  Cash and cash equivalents   9   $224,830   $162,588  
  Short-term investments   9   163,411   79,670  
  Accounts receivable   2   152,859   139,116  
  Prepaid expenses and other current assets     16,668   8,884  
  Deferred tax assets   10   2,445   5,427  

        560,213 395,685  
Fixed assets   3   71,292   62,442  
Intangible assets  4,6   23,643   30,433  
Goodwill  5,6   172,323   169,991  

     $827,471   $658,551  

Liabilities        
Current liabilities       
  Accounts payable    $  30,698   $  33,310  
  Accrued charges  8   25,483   34,192  
  Salaries, commissions, and related items  8   59,903   48,916  
  Income taxes payable  10   5,875   4,395  
  Deferred revenue    178,752   146,008  

     300,711   266,821  
Long-term liabilities  6,8   --   1,647  
Deferred income taxes   10   18,098   13,561  

     318,809   282,029  

Commitments and Contingencies   6,7
 
Stockholders’ Equity        
Capital stock       
  Common shares and additional paid-in capital       
      (2004 - 89,902,895; 2003 - 88,124,914)  11   206,499   173,363  
  Treasury shares (2004 - 43,500; 2003 - 22,500)  11   (1,065 ) (501 )
  Deferred stock-based compensation    (730 ) (1,243 )
Retained earnings    305,399   213,527  
Accumulated other comprehensive loss    (1,441 ) (8,624 )

     508,662   376,522  

     $827,471   $658,551  

(See accompanying notes)

On behalf of the Board:

/s/ John E. Caldwell /s/ James M. Tory
John E. Caldwell, Director James M. Tory, Chairman

54


COGNOS INCORPORATED

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(US$000s except share amounts, U.S. GAAP)

  Common Shares and                
  Additional Paid-in Capital   Treasury Shares   Deferred     Accumulated Other    
 
 
  Stock-based   Retained   Comprehensive    
  Shares (000s)   Amount   Shares (000s)   Amount   Compensation   Earnings   Income (Loss)   Total  

Balances, February 28, 2001   87,885   $138,924       $(4,133 $165,755   $(10,017 $290,529  

Issuance of stock 
  Stock option plans  1,279  12,742             12,742  
  Stock purchase plans  157   2,337             2,337  
  Amortization of deferred stock-based
    compensation   292         3,341      3,341  
Repurchase of shares  (1,616 (2,638 )       (26,401 )   (29,039 )
Income tax effect related to stock options    1,064             1,064  

   87,997  152,429       (792 139,354  (10,017 280,974  

Net income            19,408    19,408  
Other comprehensive income 
  Foreign currency translation adjustments              (5,209 (5,209 )

Comprehensive income            19,408  (5,209 14,199  

Balances, February 28, 2002  87,997  $152,429       $ (792 $158,762   $(15,226 $295,173  

Issuance of stock 
  Stock option plans  886   10,376             10,376  
  Stock purchase plans  131   2,323             2,323  
  Deferred stock-based compensation          (577     (577 )
  Amortization of deferred stock-based
    compensation   21         590       590  
Fair value of options assumed    8,654             8,654  
Repurchase of shares  (910 (1,613 )       (18,379   (19,992 )
Income tax effect related to stock options    651             651  
Restricted share unit plan 
   Repurchase of shares      23   (501       (501 )
   Units granted     543       (543     --  
   Amortization of deferred stock-based
   compensation         79       79  

   88,125   173,363   23   (501 (1,243 140,383  (15,226 296,776  

Net income            73,144     73,144  
Other comprehensive income 
  Foreign currency translation adjustments              6,602   6,602  

Comprehensive income            73,144   6,602   79,746  

Balances, February 28, 2003  88,125   $173,363   23   $  (501 $(1,243 $213,527   $  (8,624 $376,522  

Issuance of stock 
  Stock option plans  1,959   28,640             28,640  
  Stock purchase plans  112   2,782             2,782  
  Amortization of deferred stock-based
    compensation   22         435       435  
Fair value of options assumed    311             311  
Repurchase of shares  (315 ) (673 )       (9,025 )   (9,698 )
Income tax effect related to stock options    1,844             1,844  
Restricted share unit plan 
   Repurchase of shares      21   (564       (564 )
   Units granted    232       (232     --  
   Amortization of deferred stock-based  
   compensation           310       310  

   89,903   206,499   44   (1,065 (730 204,502   (8,624 400,582  

Net income            100,897     100,897  
Other comprehensive income 
  Foreign currency translation adjustments              7,183   7,183  

Comprehensive income            100,897   7,183   108,080  

Balances, February 29, 2004  89,903   $206,499   44   $(1,065 $  (730 $305,399   $ (1,441 $508,662  

(See accompanying notes)

55


COGNOS INCORPORATED

CONSOLIDATED STATEMENTS OF CASH FLOWS

(US$000s, U.S. GAAP)

Years Ended the Last Day of February,

  2004   2003     2002

Cash flows from operating activities        
  Net income  $ 100,897   $   73,144   $   19,408  
  Non-cash items 
     Depreciation and amortization  30,123   21,870   31,031  
     Amortization of deferred stock-based compensation  745   669   3,341  
     Amortization of other deferred compensation  175   477   4,767  
     Deferred income taxes  5,778   4,043   (13,111 )
     Loss on disposal of fixed assets  594   174   1,114  

   138,312   100,377   46,550  
  Change in non-cash working capital 
     Decrease (increase) in accounts receivable  (5,983 ) (41 ) 29,605  
     Decrease (increase) in prepaid expenses and other current assets  (6,340 ) 281   1,711  
     Increase (decrease) in accounts payable  (5,045 ) 798   (1,052 )
     Increase (decrease) in accrued charges  (11,612 ) (16,371 ) 13,204  
     Increase in salaries, commissions, and related items  7,238   2,234   9,408  
     Increase (decrease) in income taxes payable  1,226   (1,259 ) (11,218 )
     Increase in deferred revenue  24,133   18,506   15,481  

Net cash provided by operating activities  141,929   104,525   103,689  

Cash flows from investing activities  
  Maturity of short-term investments  230,594   299,414   235,743  
  Purchase of short-term investments  (311,542 ) (253,868 ) (240,974 )
  Additions to fixed assets  (25,213 ) (15,921 ) (12,143 )
  Additions to intangible assets  (1,270 ) (533 ) (445 )
  Business acquisitions  (1,750 ) (152,199 ) (2,193 )

Net cash used in investing activities  (109,181 ) (123,107 ) (20,012 )

Cash flows from financing activities  
  Issue of common shares  33,266   13,350   16,143  
  Purchase of treasury shares  (564 ) (501 ) --  
  Repurchase of shares  (9,698 ) (19,992 ) (29,039 )
  Increase (decrease) in long-term debt and long-term liabilities  (1,697 ) (9,231 ) 7,798  

Net cash provided by (used in) financing activities  21,307   (16,374 ) (5,098 )

Effect of exchange rate changes on cash  8,187   4,644   (972 )

Net increase (decrease) in cash and cash equivalents  62,242   (30,312 ) 77,607  
Cash and cash equivalents, beginning of period  162,588   192,900   115,293  

Cash and cash equivalents, end of period  224,830   162,588   192,900  
Short-term investments, end of period  163,411   79,670   121,629  

Cash, cash equivalents, and short-term investments, end of period  $ 388,241   $ 242,258   $ 314,529  

(See accompanying notes)

56


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

1.    SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Nature of Operations

Cognos Incorporated (the “Corporation”) is a global leader in business intelligence and corporate performance management (CPM) software solutions. The Corporation’s solutions help improve business performance by enabling effective decision-making at all levels of the organization. The Corporation’s integrated solutions consist of a suite of business intelligence components, analytical applications, and performance management applications. The Corporation’s customers can strategically apply these software solutions across the extended enterprise to address their need for CPM. The solution for CPM allows users to effectively manage the full business cycle with planning, budgeting, reporting, analysis, and scorecarding products. The Corporation markets and supports these solutions both directly and through resellers worldwide.

Basis of Presentation

These consolidated financial statements have been prepared by the Corporation in United States (U.S.) dollars and in accordance with United States generally accepted accounting principles (GAAP), applied on a consistent basis.

Consolidated financial statements prepared in accordance with Canadian GAAP, in U.S. dollars, are made available to all shareholders, and filed with various regulatory authorities.

Basis of Consolidation

These consolidated financial statements include the accounts of the Corporation and its subsidiaries. All subsidiaries are wholly owned. Intercompany transactions and balances have been eliminated.

Estimates

The preparation of these consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and the accompanying notes. In the opinion of management, these consolidated financial statements reflect all adjustments necessary to present fairly the results for the periods presented. Actual results could differ from these estimates.

Comprehensive Income

Comprehensive Income includes net income and other comprehensive income (OCI). OCI refers to changes in net assets from transactions and other events, and circumstances other than transactions with stockholders. These changes are recorded directly as a separate component of Stockholders’ Equity and excluded from net income. The only comprehensive income item for the Corporation relates to foreign currency translation adjustments pertaining to those subsidiaries not using the U.S. dollar as their functional currency net of derivative gains or losses. Any tax effects of those foreign currency translation adjustments pertaining to those subsidiaries are also included in OCI.

Foreign Currency Translation

The financial statements of the parent company and its non-U.S. subsidiaries have been translated into U.S. dollars in accordance with the Financial Accounting Standards Board’s (FASB) Statement No. 52, Foreign Currency Translation. The financial statements of the parent and foreign subsidiaries are measured using local currency as the functional currency. All balance sheet amounts have been translated using the exchange rates in effect at the applicable year end. Income statement amounts have been translated using the weighted average exchange rate for the applicable year. The gains and losses resulting from the changes in exchange rates from year to year have been reported as a separate component of Stockholders’ Equity. Currency transaction gains and losses are immaterial for all periods presented.

57


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Revenue

The Corporation recognizes revenue in accordance with Statement of Position (SOP) 97-2, Software Revenue Recognition (SOP 97-2) issued by the American Institute of Certified Public Accountants.

Substantially all of the Corporation’s product license revenue is earned from licenses of off-the-shelf software requiring no customization. Revenue from these licenses is recognized when all of the following criteria are met: persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable, and collectibility is probable. If a license includes the right to return the product for refund or credit, revenue is deferred, until the right of return lapses.

Revenue from product support contracts is recognized ratably over the life of the contract. Incremental costs directly attributable to the acquisition of product support contracts, and that would not have been incurred but for the acquisition of that contract, are deferred and expensed in the period the related revenue is recognized. These costs include commissions payable on sales of support contracts.

Services revenue from education, consulting, and other services is recognized at the time such services are rendered. Many of the Corporation’s sales include both software and services. Where the service is (1) not essential to the functionality of any other element of the transaction and (2) stated separately such that the total price of the arrangement is expected to vary as a result of the inclusion or exclusion of the service, the software element is accounted for separately from the service element. Where these two criteria are not met, the entire arrangement is accounted for using the percentage of completion method in accordance with SOP 81-1, Accounting for Performance of Construction Type and Certain Production Type Contracts.

For contracts with multiple obligations (e.g., delivered and undelivered products, support obligations, education, consulting, and other services), the Corporation allocates revenue to each element of the contract based on vendor specific objective evidence (VSOE) of the fair value of the element. VSOE of fair value is assigned using the residual method as outlined in SOP 98-9, Modification of SOP 97-2, Software Revenue Recognition, With Respect to Certain Transactions. VSOE is the renewal rate for product support elements of a contract and, for service elements, is the normal pricing and discounting practices for those products when they are sold separately; the residual is then assigned to the license element of the contract.

Cash, Cash Equivalents, and Short-Term Investments

Cash includes cash equivalents, which are investments that are held to maturity and have terms to maturity of three months or less at the time of acquisition. Cash equivalents typically consist of commercial paper, term deposits, banker’s acceptances and bearer deposit notes issued by major North American banks, and corporate debt. Cash and cash equivalents are carried at cost, which approximates their fair value.

58


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Short-term investments are investments that are highly liquid, held to maturity, and have terms greater than three months, but less than one year, at the time of acquisition. Short-term investments typically consist of commercial paper and corporate bonds. Short-term investments are carried at cost, which approximates their fair value.

Derivative Financial Instruments

In accordance with FASB Statement No. 133, Accounting for Derivative Instruments and Hedging Activities (SFAS 133) and the corresponding amendments under FASB Statement No. 138, Accounting for Certain Derivative Instruments and Certain Hedging Activities an amendment to SFAS No. 133, all derivatives, whether designated in hedging relationships or not, are recorded on the balance sheet at fair value. If the derivative is designated as a fair value hedge, the changes in the fair value of the derivative and of the hedged item are recognized in net income. If the derivative is designated as a cash flow hedge, the effective portions of changes in the fair value of the derivative are recorded in OCI and are recognized in net income when the hedged item affects net income. If the derivative is designated a hedge of net investment in foreign operations, the changes in fair value are reported in OCI as part of the cumulative translation adjustment to the extent that it is effective.

Allowance for Doubtful Accounts

The Corporation maintains an allowance for doubtful accounts for estimated losses resulting from the inability of its customers to make required payments. The Corporation regularly reviews the accounts receivable and uses judgment to assess the collectibility of specific accounts and based on this assessment, an allowance is maintained for 100% of all accounts deemed to be uncollectible. For those receivables not specifically identified, an allowance is maintained for a specific percentage of those receivables based on the aging of the accounts, the Corporation’s historical collection experience, and current economic conditions. If the financial condition of the Corporation’s customers were to deteriorate, resulting in an impairment to the customers’ ability to make payments, additional allowance may be required.

Fixed Assets

Fixed assets are recorded at cost. Computer equipment and software, and the building, are depreciated using the straight-line method. Office furniture is depreciated using the diminishing balance method. Building improvements are amortized using the straight-line method over the life of the improvement. Leasehold improvements are amortized using the straight-line method over either the life of the improvement or the term of the lease, whichever is shorter. Fixed assets are tested for impairment when evidence of a decline in value exists and are adjusted to estimated fair value if the asset is impaired.

Assets leased on terms that transfer substantially all of the benefits and risks of ownership to the Corporation are accounted for as capital leases, as though the asset had been purchased and a liability incurred. All other leases are accounted for as operating leases.

Intangible Assets

This category includes acquired technology, deferred compensation, and contractual relationships associated with various acquisitions, trademarks and patents, as well as deferred software development costs.

Acquired technology is initially recorded at fair value based on the present value of the estimated net future income-producing capabilities of software products acquired on acquisitions. Acquired technology is amortized over its estimated useful life on a straight-line basis.

59


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Deferred compensation includes cash consideration associated with acquisitions made by the Corporation. Deferred compensation is recorded when its future payment is determinable and is payable contingent upon the continued tenure of the principals of the acquired companies who have become employees of the Corporation. Under generally accepted accounting principles, these amounts are accounted for as compensation rather than as a component of purchase price.

Contractual relationships represent separable and contractual relationships that the Corporation has with certain customers and partners. These contractual relationships were acquired by the Corporation through a business combination and were initially recorded at their fair value based on the present value of expected future cash flows. Contractual relationships are amortized over their estimated useful lives.

Trademarks and patents are initially recorded at cost. Cost includes legal fees and other expenses incurred in order to obtain these assets. They are amortized over their estimated useful lives on a straight-line basis.

Development costs incurred internally in creating computer software to be sold, licensed, or otherwise marketed, are expensed as incurred unless they meet generally accepted accounting criteria for deferral and amortization. Software development costs incurred prior to the establishment of technological feasibility do not meet these criteria, and are expensed as incurred. Research costs are expensed as incurred. For costs that are capitalized, the amortization is the greater of the amount calculated using either (i) the ratio that the appropriate product’s current gross revenues bear to the total of current and anticipated future gross revenues for that product, or (ii) the straight-line method over the remaining economic life of the product. Such amortization is recorded over a period not exceeding three years. The Corporation reassesses whether it has met the relevant criteria for continued deferral and amortization at each reporting date. The Corporation did not capitalize any costs of internally-developed computer software to be sold, licensed, or otherwise marketed, and recognized no amortization expense in each of fiscal 2004, 2003, and 2002.

The Corporation evaluates the remaining useful life of its intangible assets being amortized each reporting period to determine whether events and circumstances warrant a revision to the remaining period of amortization. The Corporation evaluates the expected future net cash flows of its intangible assets at each reporting date. If the book values of the assets were impaired, they would be adjusted to fair value based on discounted cash flows.

Goodwill

Goodwill represents the excess of the purchase price of acquired companies over the estimated fair value of the net tangible and intangible assets acquired. In June 2001, FASB issued Statement No. 142, Goodwill and Other Intangible Assets (SFAS 142), which the Corporation adopted beginning March 1, 2002. Under SFAS 142, goodwill is not amortized, but is subject to annual impairment tests in accordance with the pronouncement. Prior to implementing SFAS 142, goodwill was amortized over five years on a straight-line basis.

Income Taxes

The liability method is used in accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on differences between financial reporting and income tax bases of assets and liabilities, and are measured using the enacted tax rates and laws. A valuation allowance is recorded to the extent that it is considered more likely than not that deferred tax assets will not be realized.

60


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Accounting for Stock Option, Stock Purchase, and Restricted Share Unit Plans

The Corporation applies Accounting Principles Board Opinion 25, Accounting for Stock Issued to Employees (APB 25) in accounting for its stock option, stock purchase, and restricted share unit plans. Except for certain options assumed on the acquisition of Adaytum, Inc. (Adaytum) where compensation cost has been recognized in the financial statements, the exercise price of all stock options is equal to the market price of the stock on the trading day preceding the date of grant. Where the exercise price of stock options is equal to the market price of the stock on the trading day preceding the date of grant, no compensation cost has been recognized in the financial statements for its stock option and stock purchase plans. The fair value of each restricted share unit is calculated at the date of grant. Compensation cost relating to the restricted share unit plan is recognized in the financial statements over the vesting period.

In December 2002, FASB issued Statement No. 148, Accounting for Stock-based Compensation – Transition and Disclosure (SFAS 148). This statement provides alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based compensation. The statement also requires new and more prominent disclosures about the effects of stock-based compensation on reported results, which are provided below. The Corporation has chosen to continue to apply APB 25 for stock-based compensation.

If the fair values of the options granted had been recognized as compensation expense on a straight-line basis over the vesting period of the grant, stock-based compensation costs would have reduced net income, basic net income per share, and diluted net income per share as indicated in the table below (000s, except per share amounts):

2004   2003   2002  

Net income (loss):        
    As reported  $100,897   $ 73,144   $ 19,408  
    Add: Stock-based employee compensation included above  745   669   3,341  
    Less: Stock-based employee compensation using fair value based method  (20,976 ) (27,808 ) (28,808 )

    Pro forma  $  80,666   $ 46,005   $  (6,059 )

Basic net income (loss) per share:            
    As reported  $1.13   $0.83   $  0.22
    Add: Stock-based employee compensation included above  0.01   0.01   0.04
    Less: Stock-based employee compensation using fair value based method  (0.24 ) (0.32 (0.33 )

    Pro forma  $0.90   $0.52   $(0.07 )

61


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

    2004   2003   2002  

Diluted net income (loss) per share:        
   As reported  $1.10 $0.81 $  0.21
   Add: Stock-based employee compensation included above  0.01 0.01 0.04
   Less: Stock-based employee compensation using fair value based method  (0.23 ) (0.31 ) (0.32 )

   Pro forma  $0.88 $0.51 $(0.07 )

Weighted average number of shares:  
   Basic  89,325   87,936   87,807  

   Diluted  91,959   90,531   90,461  

The fair value of the options was estimated at the date of grant using the Black-Scholes option-pricing model with the following weighted average assumptions:

    2004   2003   2002  

Risk-free interest rates  2.9 % 3.7 % 4.2 %
Expected volatility  57 % 62 % 68 %
Dividend yield  0 % 0 % 0 %
Expected life of options (years)  4.3 2.9 2.9

2.    ACCOUNTS RECEIVABLE

Accounts receivable include an allowance for doubtful accounts of $9,545,000 and $9,683,000 as of February 29, 2004 and February 28, 2003, respectively.

62


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

3.    FIXED ASSETS

   2004 2003

   Cost Accumulated Depreciation and Amortization Cost Accumulated Depreciation and Amortization Depreciation/ Amortization Rate

   ($000s) ($000s)
Computer equipment and            
  software   $   88,610   $  67,587   $   68,357   $51,981   33 %
Office furniture   39,513   24,946   32,336   19,235   20 %
Life of
Building and   improvement/
  leasehold improvements   25,957   13,273   21,685   10,188   lease term
Land  886   --   798   --   --  
Building  26,264   4,132   23,668   2,998   2.5 %
   
 
 
 
 
   181,230   $109,938   146,844   $84,402  
    
   
 
Accumulated depreciation and 
  amortization  (109,938 )     (84,402 )    
  
   
   
Net book value  $   71,292       $   62,442      
  
   
   

Depreciation and amortization of fixed assets was $22,238,000, $18,284,000, and $23,706,000 in each of fiscal 2004, 2003, and 2002, respectively.

4.   INTANGIBLE ASSETS

             
2004 2003

Cost Accumulated Amortization Cost Accumulated Amortization Amortization Rate

($000s) ($000s)
Acquired technology   $ 33,381   $18,161   $ 33,381   $11,821   20 %
Deferred compensation   8,945   8,938   8,945   8,763   Compensation Period
Contractual relationships   7,800   1,109   7,800   134   12.5 %
Trademarks and patents   3,620   1,895   2,350   1,325   20 %
  
 
 
 
 
    53,746 $30,103 52,476   $22,043    
    
   
 
Accumulated amortization   (30,103 )   (22,043 )
  
   
   
Net book value   $ 23,643     $ 30,433  
  
   
   

63


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Amortization of intangible assets was $8,060,000, $4,065,000, and $7,694,000 in each of fiscal 2004, 2003, and 2002, respectively. The estimated amortization expense related to intangible assets in existence as at February 29, 2004, over the next five years is as follows: ($000s)

2005   $5,444  
2006  5,383  
2007  5,274  
2008  4,622  
2009  1,099  

5.    GOODWILL

There were additions to goodwill of $2,332,000, $154,761,000, and $2,193,000 during fiscal 2004, 2003, and 2002, respectively. The additions during fiscal 2004 related to the acquisitions of Business Planning Solutions Pte. Ltd., a Singapore company (BPS), and Softa Group Limited, a U.K. company (Softa), additional consideration paid to the former shareholders of Teijin Cognos Incorporated (TCI), and a credit adjustment to the goodwill related to the Adaytum acquisition. The additions during fiscal 2003 related to the acquisition of Adaytum and additional consideration paid to the former shareholders of TCI. This additional consideration paid to TCI in fiscal 2004 and 2003 was based on the net revenue of TCI during each quarter as per the original agreement. The additions during fiscal 2002 related to the acquisition of TCI.

Under SFAS 142, which the Corporation implemented March 1, 2002, goodwill is no longer amortized but is subject to an annual impairment test. The Corporation has designated the beginning of its fiscal year as the date for the annual impairment test. The Corporation performed the required impairment tests of goodwill as of March 1, 2003 and 2004. Based on these tests, goodwill is not considered to be impaired and therefore there was no material effect on the earnings and financial position of the Corporation.

If the non-amortization provision of SFAS 142 had been in effect beginning March 1, 2001, the effect would have been as follows (000s except per share amounts):

    2004   2003   2002  

Net income:            
Reported net income  $100,897   $73,144  $19,408  
Goodwill amortization  --   --  4,398  

Adjusted net income  $100,897   $73,144  $23,806  

Basic net income per share:  
Reported net income  $1.13   $0.83  $0.22
Goodwill amortization  --   --  0.05

Adjusted net income  $1.13   $0.83  $0.27

Diluted net income per share:  
Reported net income  $1.10   $0.81  $0.21
Goodwill amortization  --   --  0.05

Adjusted net income  $1.10   $0.81  $0.26

Weighted average number of shares:  
Basic  89,325   87,936  87,807  

Diluted  91,959   90,531  90,461  

64


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

6.    ACQUISITIONS

Fiscal 2004 Acquisitions

In February 2004, the Corporation acquired Softa and certain assets of BPS. Softa is a consulting services company, based in Oxford, England. Softa specializes in strategy formulation and key performance indicators measurement consulting. BPS is a distributor of information technology solutions in countries across Southeast Asia, including Singapore, Hong Kong, Thailand, and Malaysia.

These acquisitions were accounted for using the purchase method of accounting in accordance with FASB Statement No. 141, Business Combinations (SFAS 141). The aggregate purchase consideration was approximately $1,047,000 paid in cash and a note payable of $1,498,000, which is included in accrued charges on the balance sheet. Direct costs associated with these acquisitions were approximately $638,000. The Softa agreement stipulated that the shareholders of Softa would receive a maximum of $5,000,000 in contingent consideration over the next three years if certain performance thresholds are met. These payments are conditioned on the continued tenure of the shareholders and therefore will be accounted for as compensation expense as earned.

Neither the purchase of Softa nor the purchase of certain of BPS’s assets involved the write-off of any in-process research and development.

In the allocation of purchase price, $3,127,000 was assigned to goodwill. This represents the excess of the purchase price paid for Softa and BPS over the fair value of the net tangible and identifiable intangible assets acquired. Goodwill will not be amortized in accordance with the Corporation’s accounting policy (See Note 1 “Summary of Significant Accounting Policies”) but will be subject to annual impairment testing. The acquisitions of Softa and BPS have significantly strengthened the Corporation’s CPM leadership and sales channels in strategic European and Asian markets.

The goodwill is not deductible for tax purposes.

During fiscal 2004, in conjunction with the acquisition of TCI in fiscal 2002, the Corporation paid approximately $484,000 and will pay approximately $116,000 to the former shareholders of TCI related to additional consideration based on net revenue. As a result, $600,000 was added to the purchase of TCI and allocated to goodwill. See further discussions below.

Fiscal 2003 Acquisitions

On January 10, 2003, the Corporation acquired Adaytum, Inc., based in Minneapolis, Minnesota. The acquisition was accounted for using the purchase method of accounting in accordance with SFAS 141. Adaytum was a leading global provider of enterprise performance planning software. This acquisition enhanced the Corporation’s enterprise planning offering, an essential component of CPM for large companies. Leveraging enterprise business intelligence with enterprise planning completed the Cognos vision for CPM. The ability to offer the full closed-loop CPM (planning, budgeting, monitoring, analysis, and reporting) cycle from a single vendor strengthened the value of the Corporation’s product offering and enhanced the execution of its CPM strategy. The aggregate purchase consideration was approximately $157,094,000 paid in cash. Additionally, in connection with the merger, Cognos assumed certain stock options issued pursuant to Adaytum’s stock option plan, which became options to purchase approximately 839,000 Cognos common shares with a fair value of approximately $8,654,000. Direct costs associated with the acquisition were approximately $6,571,000.

65


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

An independent appraisal valued the in-process research and development at an immaterial amount, and therefore the purchase of Adaytum did not involve the write-off of any in-process research and development.

Based on an independent appraisal, $27,500,000 of the purchase price was allocated to intangible assets, subject to amortization. Of this amount, $19,700,000 was allocated to acquired technology and $7,800,000 was allocated to contractual relationships. Neither intangible asset is expected to have any residual value. The amortization period for the acquired technology is five years whereas the amortization period for the contractual relationships is approximately eight years. The weighted average amortization for these intangible assets acquired is approximately six years. The fair values of these intangible assets were assigned, using the discounted cashflow method, which discounts the present value of the free cashflows expected to be generated by the assets. The amortization periods were determined using the estimated economic useful life of the asset.

In the allocation of purchase price, $154,318,000 was assigned to goodwill. This represents the excess of the purchase price paid for Adaytum over the fair value of the net tangible and identifiable intangible assets acquired. Goodwill will not be amortized in accordance with the Corporation’s accounting policy (See Note 1 “Summary of Significant Accounting Policies”) but will be subject to annual impairment testing. The purchase of Adaytum added to the Corporation’s expertise in enterprise planning, added an enterprise class customer base, and channel partners. This acquisition strengthened the value of the Corporation’s product offering and will enhance its ability to execute its CPM strategy. The goodwill is not deductible for tax purposes.

66


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Total consideration, excluding acquisition costs, was allocated based on estimated fair values as follows: ($000s)

  Adaytum, Inc.
Assets acquired:    
   Cash  $    5,339  
   Accounts receivable, net  19,698  
   Prepaid expenses  920  
   Fixed assets  2,880  
   Intangible assets  27,500  
   Deferred tax assets  4,640  

   60,977  

Liabilities assumed: 
   Accrued expenses  12,570  
   Deferred revenue  11,792  
   Other current liabilities  7,218  
   Restructuring  7,864  
   Deferred tax liabilities on intangibles  10,680  

   50,124  

Net assets acquired  10,853  
Deferred compensation on intrinsic value of 
   options assumed  577  
Goodwill  154,318  

Purchase price  $165,748  

Purchase price consideration 
   Cash  $157,094  
   Fair value of options assumed  8,654  

   $165,748  

The Corporation undertook a restructuring plan in conjunction with the acquisition of Adaytum. In accordance with Emerging Issues Task Force (EITF) No. 95-3, Recognition of Liabilities in Connection with a Business Combination (EITF 95-3), the liability associated with this restructuring is considered a liability assumed in the purchase price allocation. This restructuring primarily related to involuntary employee separations of approximately 90 employees of Adaytum, accruals for abandoning leased premises of Adaytum, and related write-downs of leasehold improvements as well as asset write-downs of Adaytum. The employee separations impacted all functional groups and geographic regions of Adaytum. In fiscal 2004, the restructuring plan was finalized. This resulted in increases of $563,000 in involuntary employee separations and an increase in other adjustments of $18,000. These items were charged against goodwill in accordance with EITF 95-3. In addition, $311,000 of additional fair market value of options assumed was recognized as part of the finalization of the restructuring plan. During the year, the Corporation also reduced the valuation allowance by $1,976,000 on deferred tax assets related to Adaytum loss carryforwards as their realization became more likely than not. The remaining restructuring accrual is included on the balance sheet as accrued charges and salaries, commissions, and related items. The Corporation does not believe that any unresolved contingencies, purchase price allocation issues, or additional liabilities exist that would result in a material adjustment to the acquisition cost allocation.

67


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

($000s)   Employee
separations
  Other
restructuring
accruals
  Total
accrual
  Asset
write-
downs
  Total  

Restructuring accrual   $ 3,888   $3,976   $ 7,864   $ 768   $ 8,632  
Cash payments  (248 ) (11 ) (259 ) --   (259 )
Asset write-downs  --   --   --   (768 ) (768 )

Balance as at February 28, 2003  3,640   3,965   7,605   --   7,605  
Cash Payments  (3,432 ) (311 ) (3,743 ) --   (3,743 )
Other Adjustments  737   (156 ) 581   --   581  

Balance as at February 29, 2004  $    945   $3,498   $ 4,443   $    --   $ 4,443  

The following unaudited pro forma combined results of operations for fiscal 2003 and 2002 are presented as if the acquisition had occurred at the beginning of each period. Adaytum’s fiscal period ends December 31st, however the Corporation’s fiscal period is used for the presentation of this unaudited pro forma information. Despite the difference in fiscal periods, the pro forma results combine the Corporation’s results for February 28, 2003 with Adaytum’s results for December 31, 2002 and the Corporation’s results for February 28, 2002 with Adaytum’s results for December 31, 2001, for fiscal 2003 and fiscal 2002, respectively. The pro forma combined results include adjustments and assumptions, which represent estimated values and amounts and do not reflect potential cost savings and synergies. (000s, except per share amounts)

  2003   2002  

                 (Unaudited)
Total revenue   $606,352   $542,511  
Income before taxes  95,610   9,133  
Net income  68,465   4,201  
 
Net income per share: 
   Basic  $0.78   $0.05  

   Diluted  $0.76   $0.05  

Weighted average number of shares: 
   Basic  87,936   87,807  

   Diluted  90,531   90,461  

In conjunction with the acquisition of TCI in fiscal 2002, the Corporation has paid approximately $444,000 to the former shareholders of TCI related to additional consideration based on net revenue for fiscal 2003. As a result, $444,000 was added to the purchase of TCI and allocated to goodwill. See further discussions below.

Fiscal 2002 Acquisitions

On February 28, 2002, the Corporation exercised its option to purchase 50% of the voting shares representing all of the outstanding voting interest in the Corporation’s subsidiary in Japan, TCI. The Corporation felt that TCI could more gainfully serve the Japanese market as a wholly owned subsidiary. The Corporation had always consolidated the results of TCI as it had effective control over TCI. The former shareholders of TCI received approximately $2,193,000 in cash upon completion of the purchase. The Corporation also paid Teijin Limited its accumulated minority interest in TCI of approximately $1,462,000 during fiscal 2003. The Corporation also agreed to pay additional consideration at each period end for eight quarters, based on the net revenue of TCI. As discussed above, approximately $444,000 and $484,000 of contingent consideration was paid for fiscal 2003 and fiscal 2004, respectively and approximately $116,000 is payable to the former shareholders of TCI in relation to the net revenue during fiscal 2004. This additional purchase price was not recorded at acquisition date as it could not be reasonably estimated at that time. The purchase of TCI did not involve the purchase of any in-process research and development. The acquisition was accounted for using the purchase method. The results of operations of TCI were consolidated historically, and thus pro forma information has not been provided.

68


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Total consideration, excluding acquisition costs, was allocated based on estimated fair values as follows: ($000s)

  Teijin Cognos
Incorporated
 
Assets acquired   $ 3,712  
Liabilities assumed  (2,250 )

Net assets acquired  1,462  
Goodwill  3,237  

Purchase price  $ 4,699  

Purchase price consideration 
   Cash  $ 2,193  
   Deferred payment  2,506  

   $ 4,699  

7.    COMMITMENTS AND CONTINGENCIES

Certain of the Corporation’s offices, computer equipment, and vehicles are leased under various terms. The annual aggregate lease expense in each of fiscal 2004, 2003, and 2002, was $21,287,000, $15,443,000, and $15,959,000, respectively.

The aggregate amount of payments for these operating leases, in each of the next five fiscal years and thereafter, is approximately as follows: ($000s)

2005   $18,730  
2006  15,071  
2007  11,609  
2008  8,073  
2009  6,843  
Thereafter  15,830  

The Corporation and its subsidiaries may, from time to time, be involved in legal proceedings, claims, and litigation that arise in the ordinary course of business which the Corporation believes would not reasonably be expected to have a material adverse effect on the financial condition of the Corporation.

69


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

The Corporation has entered into licensing agreements with customers that include limited intellectual property indemnification clauses. These clauses are typical in the software industry and require the Corporation to compensate the customer for certain liabilities and damages incurred as a result of third party intellectual property claims arising from these transactions. The Corporation has not made any significant indemnification payments as a result of these clauses and, in accordance with FASB Interpretation No. 45, Guarantors Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others (FIN 45), has not accrued any amounts in relation to these indemnification clauses.

8.    SPECIAL CHARGES

Fiscal 2004

Litigation

On September 17, 2003, an action was filed in the United States District Court for the Western District of Washington against the Corporation and its subsidiary Cognos Corporation (collectively, “Cognos”) by Timeline Inc. for alleged patent infringement. The complaint alleged that the Corporation’s DecisionStream product and other unspecified products infringe certain of Timeline’s United States patents. The Corporation entered into an agreement with Timeline as of February 12, 2004 to settle the action. Under the terms of the settlement agreement, both parties agreed to dismiss, with prejudice, their respective claims in the action brought by Timeline. Cognos agreed to pay Timeline a settlement totaling $1,750,000, which amount includes a license under certain of Timeline’s patents. Cognos paid this amount in the fourth quarter of fiscal 2004. Neither party admitted any liability under the patents or made any admission regarding the validity of the patents.

Fiscal 2002

Business Restructuring Charges

In fiscal 2002, the Corporation recorded a pre-tax business restructuring charge to earnings of $10,209,000 in connection with a restructuring plan to align the Corporation’s cost structure and operations to the prevailing economic environment. Business restructuring charges primarily related to involuntary employee separations for approximately 300 employees, as well as asset write-downs, and accruals for net costs of abandoning leased premises and related write-downs of leasehold improvements.

The employee separations impacted all functional groups and geographic regions of the Corporation. All employee separations were completed within the fiscal year and all of the amounts owed under the restructuring plan have been paid.

Litigation

On May 5, 2000, an action was filed in the United States District Court for the Northern District of California against the Corporation and its subsidiary Cognos Corporation by Business Objects S.A., for alleged patent infringement. The complaint alleged that the Corporation’s Impromptu product infringes Business Objects’ United States Patent No. 5,555,403 entitled “Relational Database Access System using Semantically Dynamic Objects” (the “’403 Patent”). On May 24, 2002, the Corporation and Business Objects reached an agreement to settle that action. Under the terms of the settlement agreement between the Corporation and Business Objects, Business Objects agreed to release the Corporation for any infringement of the ’403 Patent (and any amendments or related patents) and to effect that release, granted the Corporation a license under the ’403 Patent for the term of that patent or any amendments or related patents. Both parties agreed to release the other from all claims, liabilities, costs, or expenses that either party hold against the other, on account of actions taken prior to the effective date. The Corporation and Business Objects have also entered into a covenant not to sue or assert any claim against the other for infringement of any patents for a period of 5 years from the effective date. As consideration for the settlement agreement, the Corporation agreed to pay Business Objects the sum of $24,000,000. The Corporation paid Business Objects $7,000,000 and $15,250,000 in fiscal 2004 and fiscal 2003, respectively. The remaining balance of $1,750,000 will be paid in the first quarter of fiscal 2005. The Corporation recorded a special charge of $23,231,000, in fiscal 2002, representing the present value of the payment stream discounted using an interest rate of 6%, in accordance with SFAS No. 5, Contingent Liabilities. The after-tax effect of this charge was $16,827,000. The remaining balance of $769,000 represents the interest to be recognized over the payment term. The remaining principal amount is recorded in accrued charges on the balance sheet.

70


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

9.    FINANCIAL INSTRUMENTS

Foreign Exchange Forward Contracts

The Corporation’s policy with respect to foreign currency exposure is to manage its financial exposure to certain foreign exchange fluctuations with the objective of neutralizing some of the impact of foreign currency exchange movements. The Corporation currently utilizes forward contracts to manage foreign currency translation exposure of net investment in foreign operations. As a result, the exchange gains and losses recorded on translation of the subsidiaries financial statements are partially offset by gains and losses attributable to the applicable foreign exchange forward contract. Realized and unrealized gains and losses from effective hedges would not be included in income but would be shown in the cumulative translation adjustment account included in other comprehensive income. The gains or losses related to ineffective portions of hedges would be included in income.

During fiscal 2004, 2003, and 2002, all of the Corporation’s hedges were effective and, as a result, no gains or losses from these hedges were included in income. The amount recorded to the cumulative translation adjustment account with respect to the forward exchange contracts was net losses of $3,319,000 and $3,593,000 during the years ended February 29, 2004 and February 28, 2003, respectively and a net gain of $973,000 during the year ended February 28, 2002.

The Corporation enters into foreign exchange forward contracts with a Canadian chartered bank, and therefore does not anticipate non-performance by this counterparty. The amount of the exposure on account of any non-performance is restricted to the unrealized gains in such contracts. As of February 29, 2004, the Corporation had foreign exchange forward contracts, with maturity dates of May 27, 2004, to exchange the U.S. dollar equivalent of $39,446,000 in foreign currency. The estimated fair value of these contracts is immaterial. As of February 28, 2003, the Corporation had foreign exchange forward contracts, with maturity dates before May 29, 2003, to exchange the U.S. dollar equivalent of $17,860,000 in foreign currency. The realized loss on these contracts was $604,000.

Concentration of Credit Risk

The investment of cash is regulated by the Corporation’s investment policy, which is periodically reviewed and approved by the Audit Committee of the Board of Directors. The primary objective of the Corporation’s investment policy is security of principal. The Corporation manages its investment credit risk through a combination of (i) a selection of securities with an acceptable credit rating; (ii) selection of term to maturity, which in no event exceeds two years in length; and (iii) diversification of debt issuers, both individually and by industry grouping.

71


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

All the Corporation’s short-term investments as of February 29, 2004 and February 28, 2003 had maturity dates before the end of August of their respective years. The Corporation’s cash, cash equivalents, and short-term investments are denominated predominantly in euro, British pound, and Canadian and U.S. dollars.

The Corporation has an unsecured credit facility, subject to annual renewal. The credit facility permits the Corporation to borrow funds or issue letters of credit or guarantee up to an aggregate of Cdn $12,500,000 (US $9,328,000), subject to certain covenants. As of February 29, 2004 and February 28, 2003, there were no direct borrowings under the Corporation’s credit facility.

There is no concentration of credit risk related to the Corporation’s position in trade accounts receivable. Credit risk, with respect to trade receivables, is minimized because of the Corporation’s large customer base and its geographical dispersion (see Note 14).

Fair Value of Financial Instruments

For certain of the Corporation’s financial instruments, including accounts receivable, accounts payable, and other accrued charges, the carrying amounts approximate the fair value due to their short maturities. Cash and cash equivalents, short-term investments, long-term debt, and long-term liabilities are carried at cost, which approximates their fair value. Foreign exchange forward contracts are recorded at their estimated fair value.

10.    INCOME TAXES

Details of the income tax provision (recovery) are as follows: ($000s)

  2004   2003   2002  

Current        
   Canadian  $    (150 ) $11,043   $ 11,490  
   Foreign  16,740   14,884   9,392  

   16,590   25,927   20,882  

Deferred 
   Canadian  2,880   9,134   (11,510 )
   Foreign  (418 ) (3,907 ) (611 )

   2,462   5,227   (12,121 )

Income tax provision  $19,052   $31,154   $   8,761  

72


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

The reported income tax provision differs from the amount computed by applying the Canadian rate to income before income taxes. The reasons for this difference and the related tax effects are as follows: ($000s)

    2004   2003   2002  

Expected Canadian tax rate  36.0 % 38.0 % 41.0 %

Expected tax provision  $ 43,184   $ 39,633   $11,549  
Tax rate differences  (16,472 ) (12,168 ) (8,626 )
Net change in valuation allowance and other income tax 
    benefits earned  (1,062 )* (419 )* (450 )
Investment tax credit  (10,778 ) (5,660 ) (2,914 )
Non-deductible expenses and non-taxable income  2,118   8,092   7,288  
Withholding tax on foreign income  2,023   1,638   1,759  
Other  39   38   155  

Reported income tax provision  $ 19,052   $ 31,154   $  8,761  

* The operating tax loss carryforwards (net of valuation allowance) acquired on the purchase of Adaytum do not affect the income statement as amounts are allocated to these operating tax loss carryforwards in the purchase price allocation.

Significant components of the Corporation’s deferred tax assets and liabilities as of February 29, 2004 and February 28, 2003 are as follows: ($000s)

    2004   2003      

Deferred tax assets 
   Net operating tax loss carryforwards  $ 16,621   $ 24,176  
   Investment tax credits  89   4,670  
   Deferred revenue  885   3,985  
   Reserves  5,936   7,096  
   Book and tax differences on assets  1,750   1,242  
   Other  263   236  

Total deferred tax assets  25,544   41,405  
Valuation allowance for deferred tax assets  (9,183 ) (18,714 )

Net deferred tax assets  16,361   22,691  

Deferred tax liabilities 
   Book and tax differences on assets  8,996   12,547  
   Reserves and allowances  19,287   14,805  
   Investment tax credits  3,731   3,473  

Total deferred tax liabilities  32,014   30,825  

Net deferred income tax liability  $(15,653 ) $  (8,134 )

Net operating tax loss carryforwards and the valuation allowance for deferred tax assets for fiscal 2004 and 2003 include net operating loss carryforwards applicable to an acquisition during fiscal 2003.

The net change in the total valuation allowance for the years ended February 29, 2004 and February 28, 2003 was a decrease of $9,531,000 and an increase of $16,357,000, respectively.

73


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Realization of the net deferred tax assets is dependent on generating sufficient taxable income in certain legal entities. Although realization is not assured, the Corporation believes it is more likely than not that the net amount of the deferred tax asset will be realized. However, this estimate could change in the near term as future taxable income in these certain legal entities changes.

As of February 29, 2004, the Corporation had net operating loss carryforwards of approximately $46,714,000 of which $39,510,000 are attributable to an acquisition during fiscal 2003. These acquisition related net operating loss carryforwards have a tax effected value of $14,122,000 against which the Corporation has provided a valuation allowance of $7,584,000. If circumstances change and usage of the net operating loss carryforwards becomes more likely than not, the tax benefit of the carryforwards attributable to the acquisition, to which purchase price has not been allocated, will be accounted for as a credit to goodwill rather than as a reduction of the income tax provision.

The Corporation’s net operating loss carryforwards expire as follows: ($000s)

2005 - 2012   $  2,270  
2013 - 2023  21,195  
Indefinitely  23,249  

   $46,714  

Income before taxes attributable to all non-Canadian operations was $86,316,000, $54,413,000, and $29,323,000, in each of fiscal 2004, 2003, and 2002, respectively.

The Corporation has provided for foreign withholding taxes on the portion of the undistributed earnings of non-Canadian subsidiaries expected to be remitted.

Income taxes paid were $19,778,000, $23,184,000, and $29,368,000, in each of fiscal 2004, 2003, and 2002, respectively.

11.    STOCKHOLDERS’ EQUITY

Capital Stock

The authorized capital of the Corporation consists of an unlimited number of common shares, without nominal or par value, and an unlimited number of preferred shares, issuable in series. No series of preferred shares has been created or issued.

Share Repurchase Programs

The share repurchases made in the past three fiscal years were part of distinct open market share repurchase programs through The Nasdaq National Market and The Toronto Stock Exchange. During fiscal 2003, shares were also purchased under the Corporation’s secondary offering of common shares (see Note 12 of these notes to the consolidated financial statements). The Corporation repurchased 315,000 shares at an aggregate price of $9,698,000 during fiscal 2004. During fiscal 2003, the Corporation repurchased 910,000 shares at an aggregate purchase price of $19,992,000 of which 180,000 were purchased in connection with the secondary offering. In fiscal 2002, 1,616,000 shares for an aggregate purchase price of $29,039,000 were repurchased. The share repurchase programs are adopted in October of each year and run for one year. They allow the Corporation to purchase no more than 5% of the issued and outstanding shares of the Corporation on the date the plan is adopted. These programs do not commit the Corporation to make any share repurchases. Purchases can be made on The Nasdaq National Market or The Toronto Stock Exchange at prevailing open market prices and paid out of general corporate funds. All shares repurchased under the completed share repurchase programs were cancelled and all shares repurchased under the current share repurchase program will be cancelled.

74


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

The details of the share repurchases were as follows:

  2004 2003 2002

  Shares   Cost   Shares   Cost   Shares   Cost  

  (000s)   ($000s)   (000s)   ($000s)   (000s)   ($000s)  
October 2000 program   --   $      --   --   $        --   816   $12,945  
October 2001 program  --   --   388   9,992   800   16,094  
October 2002 program  --   --   342   6,850   --   --  
October 2003 program  315   9,698   --   --   --   --  

   315   9,698   730   16,842   1,616   29,039  

Secondary offering  --   --   180   3,150   --   --  

   315   $9,698   910   $19,992   1,616   $29,039  

The amount paid to acquire the shares over and above the average carrying value has been charged to retained earnings.

Stock Option Plans

As of February 29, 2004, the Corporation had stock options outstanding under four plans: 1,552,000 pertain to the 2003-2008 Stock Option Plan (“the 2003 Plan”); 9,629,000 pertain to the 1997–2002 Stock Option Plan (“the 1997 Plan”); 256,000 pertain to the 1993–1998 Stock Option Plan (“the 1993 Plan”); and 561,000 pertain to stock options issued pursuant to Adaytum’s stock plan (“the Adaytum Plan”) which the Corporation assumed in accordance with the terms of the merger agreement between Adaytum and the Corporation.

There were 1,760,000 shares of common stock originally reserved by the Board of Directors for issuance under the 2003 Plan, which was approved by the Corporation’s shareholders in June 2003. It is intended that additional shares will be issued under the 2003 Plan but only after being approved by the shareholders. Options can be granted to officers and employees at such times and under such terms as established by the 2003 Plan. Options can be fully exercisable on the date of grant or may be exercisable in installments. Options will expire not later than 5 years from the date of grant or any shorter period as may be determined. All options are priced at the market price of the Corporation’s shares on The Toronto Stock Exchange on the trading day preceding the date of grant. Options under this plan were granted to officers and employees in fiscal 2004.

There were 14,000,000 shares of common stock originally reserved by the Board of Directors for issuance under the 1997 Plan, which was approved by the Corporation’s shareholders in June 1997 and replaced the 1993 Plan. Options were granted to directors, officers, and employees at such times and under such terms as established by the 1997 Plan. Options may have been fully exercisable on the date of grant or may have been exercisable in installments. Options will expire not later than 10 years from the date of grant or any shorter period as may be determined. All options were priced at the market price of the Corporation’s shares on The Toronto Stock Exchange on the trading day preceding the date of grant. Options were granted to employees, executive officers, and directors in each of 1998, 1999, 2000, 2001, and 2002. Substantially all options vest equally in April of the next four years after the date of grant and expire in April of the seventh year after the date of grant. The 1997 Plan expired on May 1, 2002.

75


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Under the 1993 Plan, options were awarded to directors, officers, and employees. For the options outstanding as of February 29, 2004, the vesting dates have all passed and the options will expire in April 2005. All options were priced at the market price of the Corporation’s shares on The Toronto Stock Exchange on the trading day preceding the date of grant. The 1993 Plan expired on January 1, 1998.

Pursuant to the terms of the merger agreement between Adaytum and the Corporation which became effective on January 10, 2003 (Effective Date), the Corporation agreed to assume Adaytum options issued under the Adaytum 1999 Stock Option Plan under which the Corporation could be required to issue up to 839,000 common shares of the Corporation. Optionholders consisted of Adaytum employees holding “out-of-the-money” vested and unvested stock options and “in-the-money” but unvested stock options. The number and grant price of the Adaytum options which became options to purchase shares of the Corporation were adjusted based on the fair market value of the Adaytum common shares on the Effective Date, and the average closing price of Cognos shares for the five days prior to the Effective Date. The vesting schedule and expiry dates of “in-the-money” but unvested Adaytum options were assumed in accordance with their terms, and expire not later than 2012; the vesting schedule and expiry date of the “out-of-the-money” Adaytum options which were assumed were reset to vest equally over four years from the Effective Date and expire not later than 2011. No further options will be granted under the Adaytum Plan, which expires on December 31, 2008.

Employee Stock Purchase Plan

This plan was approved by the Corporation’s shareholders in July 1993 and has been amended three times, in 1997, 1999, and 2002. This amended plan terminates on November 30, 2005. Under the plan, 3,000,000 common shares were reserved for issuance. A participant in the Employee Stock Purchase Plan authorizes the Corporation to deduct an amount per pay period that cannot exceed five (5) percent of annual target salary divided by the number of pay periods per year. Deductions are accumulated during each of the Corporation’s fiscal quarters (Purchase Period) and, on the first trading day following the end of any Purchase Period, these deductions are applied toward the purchase of common shares. The purchase price per share is ninety (90) percent of the lesser of The Toronto Stock Exchange average closing price on (a) the first five trading days of the Purchase Period or (b) the last five trading days of the Purchase Period. All full-time and part-time permanent employees may participate in the plan.

Restricted Share Unit Plan

On September 25, 2002, the Board of Directors of the Corporation adopted the 2002-2005 Restricted Share Unit Plan pursuant to which employees, officers, and directors of the Corporation and its subsidiaries are eligible to participate. Under the plan, the Human Resources and Compensation Committee of the Board of Directors is authorized to grant awards of restricted share units to participants, up to an aggregate of 2,000,000 restricted share units. Subject to the vesting provisions set out in each participant’s award agreement, each restricted share unit will be exchangeable for one common share of the Corporation. The vesting period is typically four years. The common shares for which restricted share units may be exchanged will be purchased on the open market by a trustee appointed and funded by the Corporation. As no common shares will be issued by the Corporation pursuant to the plan, the plan is non-dilutive to existing shareholders.

76


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Activity in the stock option plans for fiscal 2004, 2003, and 2002 was as follows:

   2004 2003 2002

   Options Weighted Average Exercise Price Options Weighted Average Exercise Price Options Weighted Average Exercise Price

   (000s)     (000s)     (000s)    
Outstanding, beginning of year   13,072   $19.37 10,554   $17.35 7,569   $17.81
   Granted  1,568   27.52 3,404   23.67 4,835   16.71
   Assumed  --   -- 839   23.76 --   --
   Exercised  (1,959 ) 14.62 (886 ) 11.71 (1,279 ) 9.96
   Forfeited  (683 ) 28.68 (839 ) 20.76 (571 ) 20.33
  
 
 
 
Outstanding, end of year  11,998   25.89 13,072   19.37 10,554   17.35
  
 
 
 
Options exercisable at year end  5,552   4,430   3,002  
  
 
 
 
Weighted average per share 
  fair value of options granted 
  during the year calculated 
  using the Black-Scholes 
  option-pricing model  $13.10 $10.01 $7.48
  
 
 
 

The following table summarizes significant ranges of outstanding and exercisable options held by directors, officers, and employees as of February 29, 2004:

   Options Outstanding Options Exercisable

Range of Exercise Prices  Options Weighted Average Remaining Life Weighted Average Exercise Price Options Weighted Average Exercise Price

   (000s) (Years) (000s)
$  6.29 - $12.52   1,193   2 .7 $11 .80 1,193 $11 .80
$13.33 - $17.84  1,153   4 .2 16 .35 752   15 .90
$17.98 - $19.22  2,345   5 .1 18 .95 1,056 18 .96
$19.61 - $26.82  2,888   6 .1 26 .26 851   25 .90
$27.63 - $37.13  2,779   5 .1 29 .31 467   31 .57
$38.80 - $52.91  1,640   4 .1 39 .38 1,233   39 .38
  
         
   11,998   4 .9 24 .94 5,552   23 .67
  
         
 

77


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

Activity in the restricted share unit plan for fiscal 2004 and 2003 was as follows:

   2004 2003
    Restricted Share Units Weighted
Average
Grant
Price
Restricted Share Units Weighted
Average
Grant
Price

   (000s)     (000s)
Outstanding, beginning of year   23   $23.47   --   --  
   Granted  21   28.24   23   $23.47  
   Delivered  --   --   --   --  
   Forfeited  (15 ) 24.13   --   --  
  
 
   
Outstanding, end of year  29   28.09   23   23.47  
  
 
   

Compensation expense related to the Corporation’s restricted share unit plan, net of forfeitures, was $310,000, $77,000, and $0 in fiscal 2004, 2003, and 2002 respectively.

Deferred Stock-based Compensation

The Corporation recorded aggregate deferred stock-based compensation of $232,000, $1,120,000, and $0 in fiscal 2004, 2003, and 2002, respectively. During fiscal 2004, deferred stock-based compensation of $232,000 was recorded in relation to grants under the restricted share unit plan. During fiscal 2003, deferred stock-based compensation of $577,000 was recorded in relation to the options assumed on the acquisition of Adaytum. A further $543,000 of deferred stock-based compensation was recorded in relation to grants under the restricted share unit plan.

Net Income per Share

The dilutive effect of stock options is excluded under the requirements of FASB Statement No. 128, Earnings per Share, for calculating net income per share, but is included in the calculation of diluted net income per share.

78


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

The reconciliation of the numerator and denominator for the calculation of net income per share and diluted net income per share is as follows: (000s, except per-share amounts)

   2004 2003 2002
Net Income per Share        
   Net income   $100,897   $73,144   $19,408  

   Weighted average number of shares outstanding   89,325   87,936   87,807  

   Net income per share  $1.13 $0.83 $0.22

Diluted Net Income per Share        
   Net income  $100,897   $73,144   $19,408  

   Weighted average number of shares outstanding  89,325   87,936   87,807  
   Dilutive effect of stock options* and deferred stock-based 
     compensation  2,634   2,595   2,654  

   Adjusted weighted average number of shares outstanding  91,959   90,531   90,461  

   Diluted net income per share  $1.10 $0.81 $0.21

*  All anti-dilutive options have been excluded. The average number of anti-dilutive options was 2,891,000, 4,167,000, and 3,327,000 for fiscal 2004, 2003, and 2002, respectively.

12.    SECONDARY OFFERING

On July 16, 2002, the Corporation filed a final registration statement with the United States Securities and Exchange Commission and a Canadian prospectus with Canadian securities regulators for a secondary offering of 3,600,000 common shares at a price to the public of $17.50 per share. All of the common shares in the offering were sold by certain entities affiliated with Michael U. Potter. The Corporation did not receive any proceeds from the sale of the shares. The Corporation incurred costs related to the filing of this secondary offering and those costs were expensed during fiscal 2003. Under this secondary offering, the Corporation repurchased 180,000 of its own shares at an aggregate purchase price of $3,150,000.

13.    PENSION PLANS

The Corporation operates a Retirement Savings Plan for its Canadian employees and also operates various other defined contribution pension plans for its non-Canadian employees. The Corporation contributes amounts related to the level of employee contributions for both types of plans.

The pension costs in fiscal 2004, 2003, and 2002 were $7,770,000, $5,812,000, and $4,889,000, respectively.

79


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

14.    SEGMENTED INFORMATION

The Corporation operates in one business segment—computer software solutions. This segment engages in business activities from which it earns license, support, and services revenue, and incurs expenses. Within this business segment, the Corporation develops, markets, and supports business intelligence and CPM solutions. Our solutions help improve business performance by enabling effective decision-making at all levels of the organization. The Corporation’s integrated solution consists of a suite of business intelligence components, analytical applications, and performance management applications. The Corporation’s customers can strategically apply these software solutions across the extended enterprise to address their need for CPM. The solution for CPM allows users to effectively manage the full business cycle with planning, budgeting, reporting, analysis, and scorecarding products. Cognos products are distributed both directly and through resellers worldwide.

Revenue is derived from the licensing of software and the provision of related services, which include product support, education, and consulting. The Corporation generally licenses software and provides services subject to terms and conditions consistent with industry standards. For an annual fee, customers may contract with the Corporation for product support, which includes product and documentation enhancements, as well as tele-support and web-support.

The Corporation operates internationally, with a substantial portion of its business conducted in foreign currencies. Accordingly, the Corporation’s results are affected by year-over-year exchange rate fluctuations of the United States dollar relative to the Canadian dollar, to various European currencies, and to a lesser extent, other foreign currencies.

No single customer accounted for 10% or more of the Corporation’s revenue during any of the last three fiscal years. In addition, the Corporation is not dependent on any single customer or group of customers, or supplier.

The accounting policies for the segment are the same as those described in the Summary of Significant Accounting Policies. The required financial information for segment profit and segment assets is the same as that presented in the Consolidated Financial Statements. Geographic information is as follows: ($000s)

  2004 2003 2002

Revenue to external customers*        
   U.S.A.  $343,556   $301,142   $263,488  
   Canada  53,373   37,853   40,979  
   United Kingdom  73,700   52,188   45,759  
   Europe  154,341   121,168   107,278  
   Asia/Pacific  58,147   38,685   33,798  

   $683,117   $551,036   $491,302  

* Revenues are attributed to countries based on location of customer

Fixed assets        
   Canada  $47,542   $46,038    
   U.S.A.  11,931   8,380  
   Other countries  11,819   8,024  

   $71,292 $62,442

80


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

15.    COMPARATIVE RESULTS

The Corporation has updated its income statement presentation to segregate from selling, general, and administrative expenses $70,324,000 and $71,529,000 for fiscal 2003 and fiscal 2002, respectively, and created a new line item for the cost of providing services. Additionally, the Corporation has segregated from selling, general, and administrative expenses $4,065,000 and $12,092,000 for fiscal 2003 and fiscal 2002, respectively, and created a new line item for amortization of intangible assets within operating expenses. This reclassification was made to provide more information to the users of the Corporation’s financial statements.

Certain other figures of the prior years’ financial statements have been reclassified in order to conform to the presentation adopted in the current year. None of these changes in presentation affect previously reported results of operations.

16.    NEW ACCOUNTING PRONOUNCEMENTS

In January 2003, the FASB issued Interpretation No. 46, Consolidation of Variable Interest Entities (FIN 46). FIN 46 expands upon existing guidance that addresses when a company should include in its financial statements the assets, liabilities, and activities of another company. A variable interest entity is any legal structure used for business purposes that either (a) does not have equity investors or has equity investors that lack characteristics of control; or (b) the equity investment at risk does not provide sufficient financial resources for the entity to support its activities. Under FIN 46, a variable interest entity must be consolidated by a company if that company is expected to absorb a majority of the entity’s expected losses or to receive a majority of the entity’s expected residual returns. The consolidation requirements are currently applicable to variable interests created after January 31, 2003. For variable interest entities created before January 31, 2003, the consolidation requirements are applicable for reporting periods ending after March 15, 2004. FIN 46 also requires certain disclosures about variable interest entities where those entities are not required to be consolidated. The Corporation has determined that it has one variable interest entity since the investment required subordinated debt. Under FIN 46, the Corporation is required to apply the new accounting principles prospectively starting in the first quarter of fiscal 2005. Upon adoption, none of the provisions of FIN 46 will have a material impact on the Corporation.

In April 2003, the FASB issued SFAS No. 149, Amendment of Statement 133 on Derivative Instruments and Hedging Activities (SFAS 149). SFAS 149 is intended to amend and clarify financial accounting for reporting for derivative instruments, including derivatives embedded in other contracts and hedging activities. The amendments improve financial reporting by: requiring that contracts with comparable characteristics be accounted for similarly; clarifying the circumstances under which a contract with an initial net investment meets the characteristics of a derivative; and clarifying when a derivative contains a financing component that requires special reporting in the statement of cash flows. SFAS 149 is effective for contracts entered into, or modified after, June 30, 2003. The adoption of SFAS 149 did not have a material effect on the business, results of operations, or financial condition of the Corporation.

81


COGNOS INCORPORATED
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(All amounts in U.S. dollars, unless otherwise stated)
(In accordance with U.S. GAAP)

In May 2003, the FASB issued SFAS No. 150, Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity (SFAS 150) which establishes standards for classifying and measuring certain financial instruments issued by a company with characteristics of both liabilities and equity. The statement is effective for all financial instruments created on or modified after May 31, 2003 and was otherwise effective at the beginning of the Corporation’s third quarter of fiscal 2004 beginning on September 1, 2003. The Corporation has not issued any such instruments and therefore the adoption of SFAS 150 did not have any effect on the business, results of operations, and financial condition of the Corporation.

82


ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.

83


ITEM 9A.    CONTROLS AND PROCEDURES

(a)    Evaluation of disclosure controls and procedures

Under the supervision and with the participation of our management, including the Chief Executive Officer and Chief Financial Officer, we have evaluated the disclosure controls and procedures as of a date within 90 days before the filing date of this annual report. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer conclude that the disclosure controls and procedures (as defined in Rule 13a-14(c) of the Securities Exchange Act of 1934) effectively ensure that information required to be disclosed in our filings and submissions under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms.

(b)    Changes in internal controls

There have been no significant changes in our internal controls or in other factors that could significantly affect these controls subsequent to the evaluation of the internal controls, including any corrective actions with regard to significant deficiencies and material weaknesses.

84


PART III

ITEM 10.    DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

1.      (a)     Identification of Directors

The information required by this Item in respect to directors is incorporated herein by reference to the information provided under the headings “Election of Directors” and “Independence and Board Committees” of the Corporation’s Proxy Statement pursuant to Regulation 14A to be filed with the Securities and Exchange Commission and Canadian Securities regulators in connection with the solicitation of proxies for the Corporation’s Annual and Special Meeting of Shareholders scheduled to be held June 23, 2004 (Proxy Statement).

  (b)   Identification of Executive Officers

Information regarding executive officers of the Corporation is set forth under Part I of this Form 10-K.

  (c)   Code of Ethics

The Corporation has adopted a code of ethics that applies to all of its directors, officers (including its chief executive officer, chief financial officer, controller and any person performing similar functions) and employees. The Corporation’s Code of Business Conduct and Ethics is available on the Corporation’s website at www.cognos.com.

2.    Section 16(a) Beneficial Ownership Reporting Compliance

As a foreign private issuer, the Corporation is not subject to the reporting requirements of Section 16 of the Securities Exchange Act of 1934.

ITEM 11.    EXECUTIVE COMPENSATION

The information required by this Item is incorporated herein by reference to the information provided under the heading “Executive Compensation” of the Corporation’s Proxy Statement.

ITEM 12.    SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT>

The information required by this Item is incorporated by reference to the information provided under the heading “Security Ownership of Certain Beneficial Owners and Management” and “Equity Compensation Plan Information” of the Corporation’s Proxy Statement.

ITEM 13.    CERTAIN RELATIONSHIPS AND OTHER TRANSACTIONS

The information required by this Item is incorporated by reference to the information provided under the heading “Certain Relationships and Other Transactions” of the Corporation’s Proxy Statement.

85


ITEM 14.    PRINCIPAL ACCOUNTANTS FEES AND SERVICES

The information required by this Item is incorporated by reference to the information provided under the heading “Fees Paid to the Independent Auditors” of the Corporation’s Proxy Statement.

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PART IV

ITEM 15.    EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

The following documents are filed as part of this Report, except for Exhibit 32 which is furnished to the Securities and Exchange Commission herewith:

(a) 1. Financial Statements
See Index to Consolidated Financial Statements under Item 8 of this report.

(a) 2. Financial Statement Schedule    The Schedule supporting the Consolidated Financial Statements that is filed as part of this report is as follows:

    Schedule II    Valuation and qualifying accounts

    Note:   Schedules other than those listed are omitted as they are not applicable, not required, or the information is included in the consolidated financial statements or the notes thereto.

(a) 3.  Exhibits

    EXHIBIT NUMBER   DESCRIPTION

    2.0   Plan of Acquisition, Reorganization, Arrangement, Liquidation, or Succession

      2.1   --Agreement and Plan of Reorganization dated as of December 19, 2002, by and among Cognos Incorporated, Cognos Corporation, Argon Acquisition Corp. and Adaytum, Inc. (filed as Exhibit 2.1 to Form 8-K dated December 19, 2002).

    3.0   Articles of Incorporation and Bylaws

      3.1   --Articles of Incorporation and amendments thereto (filed as Exhibit 3.1 to Form 10-Q filed for the quarter ended November 30, 2002)

      3.2   --By-laws of the Corporation (filed as Exhibit 3.2 to Form 10-K filed for the year ended February 28, 1997)

      3.3   --Amended By-law of the Corporation (filed as Exhibit 3.3 to Form 10-K for the year ended February 28, 2002)

    4.0   Instruments defining the rights of security holders, including indentures

      4.1   --Form of Share Certificate (filed as Exhibit 4.0 to Amendment No. 2 to Registration Statement No. 33-14245 on Form S-1 filed on July 1, 1987)

      4.2   --Description of Common Shares contained in the Articles of Incorporation and amendments thereto, (filed as Exhibit 3.1 to Amendment No. 2 to Registration Statement No. 33-14245 on Form S-1, filed on July 1, 1987)

continued.....

87


    EXHIBIT NUMBER   DESCRIPTION (continued)

    10.0   Material Contracts

      10.1   --Charge/Mortgage of Land between the Company and Campeau Corporation, as tenants in common, and London Life Insurance Company dated September 16, 1985 (filed as Exhibit 10.16 to Registration Statement No. 33-14245 on Form S-1, filed on May 13, 1987)

      10.2   --1988-1993 Stock Option Plan (Incentive and Non-Qualified), as amended (filed as Exhibit 10.2 on Form 10-K, filed for year ended February 28, 1989)

      10.3   --Form of Incentive Stock Option Agreement under 1988-1993 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.4 to Registration Statement No. 33-39892 on Form S-2 filed on April 9, 1991)

      10.4   --Form of Non-Qualified Stock Option Agreement under 1988-1993 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.5 to Registration Statement No. 33-39892 on Form S-2 filed on April 9, 1991)

      10.5   --Letter Agreement between the Company and The Royal Bank of Canada, dated July 5, 1990 (filed as Exhibit 10.8 to Registration Statement No. 33-39892 on Form S-2 filed on April 9, 1991)

      10.6   --1993-1998 Employee Stock Purchase Plan (filed as Exhibit 10.6 of Form 10-K filed for the year ended February 29, 2000)

      10.7   --1993-1998 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.7 of Form 10-K filed for the year ended February 29, 2000)

      10.8   --Form of Incentive Stock Option Agreement under 1993-1998 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.8 of Form 10-K filed for the year ended February 29, 2000)

      10.9   --Form of Non-Qualified Stock Option Agreement under 1993-1998 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.9 of Form 10-K filed for the year ended February 29, 2000)

      10.10   --Amended and Restated 1988-1993 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.12 of Form 10-Q filed for the quarter ended August 31, 1996)

      10.11   --Amended and Restated 1993-1998 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.13 of Form 10-Q filed for the quarter ended August 31, 1996)

      10.12   --1997-2002 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 4.1 to Registration Statement No. 333-8552 on Form S-8, filed on March 31, 1998)

      10.13   --Form of Incentive Stock Option Agreement under 1997-2002 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 4.2 to Registration Statement No. 333-8552 on Form S-8, filed on March 31, 1998)

      10.14   --Form of Non-Qualified Stock Option Agreement under 1997-2002 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 4.3 to Registration Statement No. 333-8552 on Form S-8, filed on March 31, 1998)

      10.15   --Amended and Restated 1993-1999 Employee Stock Purchase Plan (filed as Exhibit 10.17 to Form 10-K filed for the year ended February 28, 1998)

      10.16   --Amended and Restated Cognos Employee Stock Purchase Plan (filed as Exhibit 10.16 to Form 10-Q filed for the quarter ended August 31, 1999)

continued.....

88


    EXHIBIT NUMBER   DESCRIPTION (continued)

      10.17   --Amended and Restated Cognos Employee Stock Purchase Plan (filed as Exhibit 10.18 to Form 10-K for the year ended February 28, 2002)

      10.18   --Amended Employee agreement - Terry Hall. (filed as Exhibit 10.19 to Form 10-K for the year ended February 28, 2002)

      10.19   --Employee release agreement - Terry Hall. (filed as Exhibit 10.20 to Form 10-K for the year ended February 28, 2002)

      10.20   --2002-2005 Restricted Share Unit Plan (filed as Exhibit 10.21 of Form 10-Q filed for the quarter ended November 30, 2002)

      10.21   --2002-2005 Adaytum Inc. 1999 Stock Option Plan (filed as Exhibit 4.1 to Registration Statement No. 333-102794 on Form S-8, filed on January 29, 2003)

      10.22   --2003-2008 Stock Option Plan (filed as Exhibit 10.23 of Form 10-Q filed for the quarter ended May 31, 2003)

      10.23   --Retirement Compensation Arrangement Plan for Certain Executives (filed as Exhibit 10.23 to this Form 10-K)

    11.0   Statements regarding Computation of Earnings Per Share

      11.1   --Computation of Earnings Per Share in accordance with Canadian Generally Accepted Accounting Principles

      11.2   --Computation of Earnings Per Share in accordance with United States Generally Accepted Accounting Principles

    21.0   Subsidiaries of the Company

    23.0   Consent of Ernst & Young LLP, Independent Chartered Accountants

    31.0   Section 302 Certificates

      31.1   --Certification of Chief Executive Officer Pursuant to Rule 13a - 14(a) and 15d - 14(a) of the Securities Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

      31.2   --Certification of Chief Financial Officer Pursuant to Rule 13a - 14(a) and 15d - 14(a) of the Securities Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

    32.0   Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

    99.0   Additional Exhibits

      99.1   --Management’s Discussion and Analysis of the Corporation’s Financial Condition and Results of Operations - Canadian Supplement

      99.2   --Consolidated Financial Statements in accordance with Canadian Generally Accepted Accounting Principles

89


(b)   Reports on Form 8-K

    During the last quarter of the fiscal year ended February 29, 2004, the Corporation filed a report on Form 8-K on December 17, 2003 pursuant to Items 7 and 12, Financial Statements and Exhibits and Disclosure of Results of Operations and Financial Condition, respectively. This Form 8-K related to the release of the Corporation’s results for the third quarter of fiscal 2004 ended November 30, 2003.

(c)   The Corporation hereby files as part of this Form 10-K, the exhibits listed in Item 16(a)3, as set forth above.

(d)   The Corporation hereby files as part of this Form 10-K, the schedules listed in Item 16(a)3, as set forth above.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

COGNOS INCORPORATED
    (Registrant)

 
/s/ Tom Manley
    April 26, 2004  

Tom Manley   

Senior Vice President, Finance & Administration and
Chief Financial Officer
  (Principal Financial and Accounting Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the date indicated.

/s/ Renato Zambonini     April 26, 2004  

Renato Zambonini  Chief Executive Officer, and Director 
 
/s/ Tom Manley
    April 26, 2004 

Tom Manley  Senior Vice President, Finance and Administration and 
    Chief Financial Officer 
    (Principal Financial and Accounting Officer) 
 
/s/ James M. Tory
    April 26, 2004 

James M. Tory, Q.C.  Chairman of the Board 
 
/s/ John E. Caldwell
    April 26, 2004 

John E. Caldwell  Director 
 
/s/ Paul D. Damp
    April 26, 2004 

Paul D. Damp  Director 
 
/s/ Pierre Y. Ducros
    April 26, 2004 

Pierre Y. Ducros  Director 
 
/s/ Robert W. Korthals
    April 26, 2004 

Robert W. Korthals  Director 
 
/s/ John Rando
    April 26, 2004 

John Rando  Director 
 
/s/ Bill Russell
    April 26, 2004 

Bill Russell  Director 

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Schedule II

COGNOS INCORPORATED

Valuation and Qualifying Accounts

(US$000s, U.S. GAAP)

    Balance, beginning of period   Additions charged to income   Deductions (1)   Balance, end of period  

Allowance for Doubtful Accounts          
Fiscal Year Ended 
   February 28, 2002  $11,521   $3,373   $(6,086 ) $8,808  

   February 28, 2003  $  8,808   $3,200   $(2,325 ) $9,683  

   February 29, 2004  $  9,683   $1,178   $(1,316 ) $9,545  

Allowance for Inventory Obsolescence  
Fiscal Year Ended 
   February 28, 2002  $     119   $     99   $    (66 ) $   152  

   February 28, 2003  $     152   $   161   $  (161 ) $   152  

   February 29, 2004  $     152   $   196   $  (137 ) $   211  

(1)   Represents amounts written off against the reserve, net of recoveries.

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EXHIBIT INDEX

EXHIBIT NUMBER   DESCRIPTION   PAGE

2.0   Plan of Acquisition, Reorganization, Arrangement, Liquidation, or Succession    

  2.1 --Agreement and Plan of Reorganization dated as of December 19, 2002, by and among Cognos Incorporated, Cognos Corporation, Argon Acquisition Corp. and Adaytum, Inc. (filed as Exhibit 2.1 to Form 8-K dated December 19, 2002).  

3.0   Articles of Incorporation and Bylaws    

  3.1  --Articles of Incorporation and amendments thereto (filed as Exhibit 3.1 to Form 10-Q filed for the quarter ended November 30, 2002)  

  3.2  --By-laws of the Corporation (filed as Exhibit 3.2 to Form 10-K filed for the year ended February 28, 1997)  

  3.3  --Amended By-law of the Corporation (filed as Exhibit 3.3 to Form 10-K for the year ended February 28, 2002)  

4.0   Instruments defining the rights of security holders, including indentures    

  4.1 --Form of Share Certificate (filed as Exhibit 4.0 to Amendment No. 2 to Registration Statement No. 33-14245 on Form S-1 filed on July 1, 1987)  

  4.2 --Description of Common Shares contained in the Articles of Incorporation and amendments thereto, (filed as Exhibit 3.1 to Amendment No. 2 to Registration Statement No. 33-14245 on Form S-1, filed on July 1, 1987)  

10.0   Material Contracts    

  10.1 --Charge/Mortgage of Land between the Company and Campeau Corporation, as tenants in common, and London Life Insurance Company dated September 16, 1985 (filed as Exhibit 10.16 to Registration Statement No. 33-14245 on Form S-1, filed on May 13, 1987)  

  10.2 --1988-1993 Stock Option Plan (Incentive and Non-Qualified), as amended (filed as Exhibit 10.2 on Form 10-K, filed for year ended February 28, 1989)  

  10.3 --Form of Incentive Stock Option Agreement under 1988-1993 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.4 to Registration Statement No. 33-39892 on Form S-2 filed on April 9, 1991)  

  10.4 --Form of Non-Qualified Stock Option Agreement under 1988-1993 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.5 to Registration Statement No. 33-39892 on Form S-2 filed on April 9, 1991)  

  10.5 --Letter Agreement between the Company and The Royal Bank of Canada, dated July 5, 1990 (filed as Exhibit 10.8 to Registration Statement No. 33-39892 on Form S-2 filed on April 9, 1991)  

  10.6 --1993-1998 Employee Stock Purchase Plan (filed as Exhibit 10.6 of Form 10-K filed for the year ended February 29, 2000)  

  10.7 --1993-1998 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.7 of Form 10-K filed for the year ended February 29, 2000)  

  10.8 --Form of Incentive Stock Option Agreement under 1993-1998 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.8 of Form 10-K filed for the year ended February 29, 2000)  

continued...

93


EXHIBIT INDEX (continued)

EXHIBIT NUMBER   DESCRIPTION   PAGE

  10.9 --Form of Non-Qualified Stock Option Agreement under 1993-1998 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.9 of Form 10-K filed for the year ended February 29, 2000)  

  10.10 --Amended and Restated 1988-1993 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.12 of Form 10-Q filed for the quarter ended August 31, 1996)  

  10.11 --Amended and Restated 1993-1998 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 10.13 of Form 10-Q filed for the quarter ended August 31, 1996)  

  10.12 --1997-2002 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 4.1 to Registration Statement No. 333-8552 on Form S-8, filed on March 31, 1998)  

  10.13 --Form of Incentive Stock Option Agreement under 1997-2002 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 4.2 to Registration Statement No. 333-8552 on Form S-8, filed on March 31, 1998)  

  10.14 --Form of Non-Qualified Stock Option Agreement under 1997-2002 Stock Option Plan (Incentive and Non-Qualified) (filed as Exhibit 4.3 to Registration Statement No. 333-8552 on Form S-8, filed on March 31, 1998)  

  10.15 --Amended and Restated 1993-1999 Employee Stock Purchase Plan (filed as Exhibit 10.17 of Form 10-K filed for the year ended February 28, 1998)  

  10.16 --Amended and Restated Cognos Employee Stock Purchase Plan (filed as Exhibit 10.16 of Form 10-Q filed for the quarter ended August 31, 1999)  

  10.17 --Amended and Restated Cognos Employee Stock Purchase Plan (filed as Exhibit 10.18 of Form 10-K filed for the year ended February 28, 2002)  

  10.18 --Amended Employee agreement -Terry Hall. (filed as Exhibit 10.19 of Form 10-K filed for the year ended February 28, 2002)  

  10.19 --Employee release agreement -Terry Hall. (filed as Exhibit 10.20 of Form 10-K filed for the year ended February 28, 2002)  

  10.20 --2002-2005 Restricted Share Unit Plan (filed as Exhibit 10.21 of Form 10-Q filed for the quarter ended November 30, 2002)  

  10.21 --2002-2005 Adaytum Inc. 1999 Stock Option Plan (filed as Exhibit 4.1 to Registration Statement No. 333-102794 on Form S-8, filed on January 29, 2003)  

  10.22 --2003-2008 Stock Option Plan (filed as Exhibit 10.23 of Form 10-Q filed for the quarter ended May 31, 2003)  

  10.23 --Retirement Compensation Arrangement Plan for Certain Executives (filed as Exhibit 10.23 to this Form 10-K)   96

11.0 Statements regarding Computation of Earnings Per Share    

  11.1 --Computation of Earnings Per Share in accordance with Canadian Generally Accepted Accounting Principles   105

  11.2 --Computation of Earnings Per Share in accordance with United States Generally Accepted Accounting Principles   106

21.0 Subsidiaries of the Company   107

continued...

94


EXHIBIT INDEX (continued)

EXHIBIT NUMBER   DESCRIPTION   PAGE

23.0 Consent of Ernst & Young LLP, Independent Chartered Accountants   108

31.0 Section 302 Certificates    

  31.1 --Certification of Chief Executive Officer Pursuant to Rule 13a - 14(a) and 15d - 14(a) of the Securities Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002   109

  31.2 --Certification of Chief Financial Officer Pursuant to Rule 13a - 14(a) and 15d - 14(a) of the Securities Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002   110

32.0 Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002   111

99.0 Additional Exhibits  

  99.1 --Management’s Discussion and Analysis of the Corporation’s Financial Condition and Results of Operations - Canadian Supplement   112

  99.2 --Consolidated Financial Statements in accordance with Canadian Generally Accepted Accounting Principles   116

* Incorporated by reference to document identified, which has been previously filed.

95