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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


 

FORM 10-Q

 


 

(Mark One)

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the quarterly period ended September 30, 2004

 

OR

 

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from              to             

 

Commission file number: 0-25259

 


 

Bottomline Technologies (de), Inc.

(Exact name of registrant as specified in its charter)

 


 

Delaware   02-0433294

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification No.)

 

325 Corporate Drive

Portsmouth, New Hampshire

  03801-6808
(Address of principal executive offices)   (Zip Code)

 

(603) 436-0700

(Registrant’s telephone number, including area code)

 


 

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act).    Yes  x    No  ¨

 

The number of shares outstanding of the registrant’s common stock as of October 31, 2004 was 17,819,760.

 



Table of Contents

INDEX

 

         Page
No.


PART I. FINANCIAL INFORMATION     
    Item 1. Financial Statements     
              Unaudited Condensed Consolidated Balance Sheets as of September 30, 2004 and June 30, 2004    1
              Unaudited Condensed Consolidated Statements of Operations for the three months ended September 30, 2004 and 2003    2
              Unaudited Condensed Consolidated Statements of Cash Flows for the three months ended September 30, 2004 and 2003    3
              Notes to Unaudited Condensed Consolidated Financial Statements    4
    Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations    9
    Item 3. Quantitative and Qualitative Disclosures about Market Risk    20
    Item 4. Controls and Procedures    20
PART II. OTHER INFORMATION     
         Item 2. Unregistered Sales of Equity Securities and Use of Proceeds    21
         Item 6. Exhibits    21
SIGNATURE    22


Table of Contents

PART I. FINANCIAL INFORMATION

 

Item 1. Financial Statements

 

Bottomline Technologies (de), Inc.

Unaudited Condensed Consolidated Balance Sheets

(in thousands)

 

     September 30,
2004


   

June 30,

2004


 

Assets

                

Current assets:

                

Cash and cash equivalents

   $ 21,338     $ 20,724  

Marketable securities

     6,341       4,291  

Accounts receivable, net of allowance for doubtful accounts and returns of $1,793 at September 30, 2004 and $1,787 at June 30, 2004

     18,384       18,530  

Other current assets

     4,135       4,533  
    


 


Total current assets

     50,198       48,078  

Property and equipment, net

     6,260       6,468  

Intangible assets, net

     33,841       34,686  

Other assets

     807       835  
    


 


Total assets

   $ 91,106     $ 90,067  
    


 


Liabilities and stockholders’ equity

                

Current liabilities:

                

Accounts payable

   $ 4,986     $ 5,327  

Accrued expenses

     7,070       7,901  

Deferred revenue and deposits

     18,316       17,586  
    


 


Total liabilities

     30,372       30,814  

Stockholders’ equity:

                

Common stock

     18       18  

Additional paid-in-capital

     175,282       177,205  

Deferred compensation

     (6 )     (14 )

Accumulated other comprehensive income

     3,038       3,026  

Treasury stock

     (1,428 )     (4,133 )

Retained deficit

     (116,170 )     (116,849 )
    


 


Total stockholders’ equity

     60,734       59,253  
    


 


Total liabilities and stockholders’ equity

   $ 91,106     $ 90,067  
    


 


 

See accompanying notes.

 

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Table of Contents

Bottomline Technologies (de), Inc.

Unaudited Condensed Consolidated Statements of Operations

(in thousands, except per share amounts)

 

     Three Months Ended
September 30,


 
     2004

   2003

 

Revenues:

               

Software licenses

   $ 3,662    $ 2,629  

Service and maintenance

     14,624      10,448  

Equipment and supplies

     3,461      3,794  
    

  


Total revenues

     21,747      16,871  

Cost of revenues:

               

Software licenses

     712      270  

Service and maintenance

     5,814      4,655  

Equipment and supplies

     2,644      3,019  
    

  


Total cost of revenues

     9,170      7,944  
    

  


Gross profit

     12,577      8,927  

Operating expenses:

               

Sales and marketing

     5,522      4,219  

Product development and engineering:

               

Product development and engineering

     2,275      2,106  

In-process research and development

     —        789  

Stock compensation expense

     8      13  

General and administrative

     3,106      2,374  

Amortization of intangible assets

     886      1,611  
    

  


Total operating expenses

     11,797      11,112  
    

  


Income (loss) from operations

     780      (2,185 )

Other income, net

     57      55  
    

  


Income (loss) before provision for income taxes

     837      (2,130 )

Provision for income taxes

     158      15  
    

  


Net income (loss)

   $ 679    $ (2,145 )
    

  


Basic and diluted net income (loss) per share:

   $ 0.04    $ (0.13 )
    

  


Shares used in computing net income (loss) per share:

               

Basic

     17,540      16,044  
    

  


Diluted

     18,314      16,044  
    

  


 

See accompanying notes.

 

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Bottomline Technologies (de), Inc.

Unaudited Condensed Consolidated Statements of Cash Flows

(in thousands)

 

     Three Months Ended
September 30,


 
     2004

    2003

 

Operating activities:

                

Net income (loss)

   $ 679     $ (2,145 )

Adjustments to reconcile net loss to net cash provided by operating activities:

                

Amortization of intangible assets

     886       1,611  

In-process research and development

     —         789  

Depreciation and amortization of property and equipment

     604       537  

Provision for allowances on accounts receivable

     74       26  

Stock compensation expense

     8       13  

Loss (gain) on foreign exchange

     36       (18 )

Changes in operating assets and liabilities:

                

Accounts receivable

     65       1,862  

Inventory, prepaid expenses and other current assets

     360       145  

Accounts payable, accrued expenses and deferred revenue and deposits

     (466 )     (2,403 )
    


 


Net cash provided by operating activities

     2,246       417  

Investing activities:

                

Purchases and sales of marketable securities, net

     (2,048 )     —    

Purchases of property, plant and equipment, net

     (394 )     (256 )

Payment for business and asset acquisitions, net of cash acquired

     —         (2,699 )
    


 


Net cash used in investing activities

     (2,442 )     (2,955 )

Financing activities:

                

Repurchase of common stock

     —         (342 )

Proceeds from exercise of warrants

     425       —    

Proceeds from employee stock purchase plan and exercise of stock options

     358       422  

Payment of certain liabilities assumed upon acquisition

     —         (186 )
    


 


Net cash provided by (used in) financing activities

     783       (106 )

Effect of exchange rate changes on cash and cash equivalents

     27       76  
    


 


Increase (decrease) in cash and cash equivalents

     614       (2,568 )

Cash and cash equivalents at beginning of period

     20,724       25,802  
    


 


Cash and cash equivalents at end of period

   $ 21,338     $ 23,234  
    


 


 

See accompanying notes.

 

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Note 1—Basis of Presentation

 

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring accruals and adjustments) considered necessary for a fair presentation of the interim financial information have been included. Operating results for the three months ended September 30, 2004 are not necessarily indicative of the results that may be expected for any other interim period or the fiscal year ending June 30, 2005. For further information, refer to the financial statements and footnotes included in the Company’s Annual Report on Form 10-K/A as filed with the Securities and Exchange Commission (SEC) on September 23, 2004.

 

Certain prior period amounts have been reclassified to conform to the current year presentation.

 

Note 2—Stock Based Compensation

 

The Company has elected to follow Accounting Principles Board Opinion No. 25 “Accounting for Stock Issued to Employees,” (APB 25) and related Interpretations in accounting for its employee stock options. Under APB 25, since the exercise price of the Company’s employee stock options equals the market price of the underlying stock on the date of the grant and, in the case of the Company’s stock purchase plans since the plans are non-compensatory, no compensation expense is recorded in the financial statements.

 

The following table illustrates the effect on net income and earnings per share as if the Company had applied the fair value recognition provisions of FASB Statement No. 123, “Accounting for Stock Based Compensation,” to its stock-based employee compensation.

 

     Three Months Ended
September 30,


 
     2004

    2003

 
     (in thousands, except
per share amounts)
 

Net income (loss), as reported

   $ 679     $ (2,145 )

Add: Stock-based employee compensation expense included in reported net income loss

     8       13  

Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects

     (1,310 )     (2,190 )
    


 


Pro forma net loss

   $ (623 )   $ (4,322 )
    


 


Basic and diluted net income (loss) per share, as reported:

   $ 0.04     $ (0.13 )
    


 


Pro forma basic and diluted net loss per share

   $ (0.04 )   $ (0.27 )
    


 


 

Note 3—Business Combinations

 

Create!form International, Inc.

 

In September 2003, the Company acquired all of the outstanding stock of Create!form International, Inc. (Createform). The initial purchase consideration for Createform was approximately $7,900,000, consisting of approximately $2,800,000 in cash, 563,151 shares of the Company’s common stock with a value of approximately $4,800,000 and transaction costs. In addition to the initial purchase consideration, contingent consideration of 298,630 shares of the Company’s common stock was issued to the selling shareholders of Createform in September, 2004 based on certain Createform operating results that were achieved during fiscal year 2004.

 

The value of the additional shares issued, approximately $3,165,000, was recorded as additional goodwill at June 30, 2004 as the contingent consideration had been earned, but not yet issued, as of that date. At June 30, 2004, the contingent consideration was valued assuming un-issued common shares would be issued to the Createform selling stockholders. At the time of share issuance, in September 2004, the shares were issued using the Company’s treasury shares. Accordingly, in September 2004, the Company reclassified the value of the treasury shares issued as a reduction to the treasury stock and additional paid-in-capital accounts.

 

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Albion Business Machines Ltd

 

In May 2004, Bottomline Europe acquired certain assets and assumed certain liabilities of Albion Business Machines Ltd. (ABM). The initial purchase consideration was approximately $2,740,000 and consisted of 300,000 shares of our common stock with a value of approximately $2,319,000, cash of $303,000 and transaction costs. In addition to the initial purchase consideration, contingent consideration of approximately $247,000 in cash was paid to the ABM shareholders in September 2004, after the completion of a detailed review and evaluation of the acquired ABM customer lists and customer contracts. The value of the contingent consideration was recorded as a component of goodwill upon payment.

 

Note 4—Net Loss Per Share

 

The following table sets forth the computation of basic and diluted net income (loss) per share:

 

     Three Months Ended
September 30,


 
     2004

   2003

 
     (in thousands, except
per share amounts)
 

Numerator:

               

Net income (loss)

   $ 679    $ (2,145 )
    

  


Denominator – Weighted average shares outstanding used in computing income (loss) per share:

               

Basic

     17,540      16,044  
    

  


Diluted

     18,314      16,044  
    

  


Basic and diluted net income (loss) per share:

   $ 0.04    $ (0.13 )

 

The effect of 2,131,513 outstanding stock options and 100,000 warrants have been excluded from the calculation of diluted net income per share for the three months ended September 30, 2004, as their effect would be anti-dilutive. The effect of 5,064,377 outstanding stock options and 200,000 warrants have been excluded from the calculation of diluted net loss per share for the three months ended September 30, 2003, as their effect would be anti-dilutive.

 

Note 5—Comprehensive Income or Loss

 

Comprehensive income or loss represents net income or loss plus the results of certain stockholders’ equity changes not reflected in the unaudited condensed consolidated statements of operations. The components of comprehensive income or loss, net of tax, are as follows:

 

     Three Months Ended
September 30,


 
     2004

   2003

 
     (in thousands)  

Net income (loss)

   $ 679    $ (2,145 )

Other comprehensive income:

               

Foreign currency translation adjustments

     12      53  
    

  


Comprehensive income (loss)

   $ 691    $ (2,092 )
    

  


 

Note 6—Operations by Segments and Geographic Areas

 

Segment Information

 

SFAS No. 131, “Disclosures about Segments of an Enterprise and Related Information” establishes standards for reporting information about operating segments in financial statements. Operating segments are defined as components of an enterprise for which separate financial information is available that is evaluated regularly by the chief operating decision maker, or decision making group, in deciding how to allocate resources and in assessing performance.

 

The Company’s operating segments are organized principally by the type of products or services offered, and to a lesser degree, by geography. In accordance with SFAS 131, the Company has aggregated similar operating segments into three reportable segments as follows:

 

Licensed Technology. The Company’s Licensed Technology segment is a supplier of licensed software products that provide a range of financial business process management solutions including making and collecting payments, sending and receiving invoices, and generating and storing business documents. It also provides an array of standard professional services and equipment and supplies that complement and enhance the core software products.

 

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Table of Contents

Outsourced Solutions. The Outsourced Solutions segment provides customers with outsourced or hosted solutions offerings that facilitate payment processing and invoice receipt and presentment. Revenue for this segment is generally recognized on a per transaction basis or proportionately over the estimated life of the contract.

 

Tailored Solutions. The Tailored Solutions segment is a provider of solutions specifically designed for banking and financial institutions customers. These solutions typically involve longer implementation periods and a significant level of professional services. Due to the customized nature of these products, revenue is generally recognized on a percentage of completion basis.

 

Each operating segment has separate sales forces and, periodically, a sales person in one operating segment will sell products and services that are typically sold within a different operating segment. In such cases, the transaction is generally recorded by the operating segment to which the sales person is assigned. Accordingly, segment results can include the results of transactions that have been allocated to a specific segment based on the contributing sales resources, rather than the nature of the product or service. As an example, a long-term, percentage of completion contract with a financial institution could be reported under the licensed technology segment if the sales person of record is assigned to the sales force of that segment.

 

The Company’s chief operating decision maker assesses performance based on a segment measure of profit or loss. Each segment’s measure of profit or loss is on a pre-tax basis, and excludes acquisition-related expenses such as amortization of intangible assets, charges related to acquired in-process research and development and stock compensation expense associated with stock options assumed in prior business acquisitions. There are no intersegment sales; accordingly the measure of segment revenue and profit or loss reflects only revenues from external customers. The costs of certain corporate level expenses, primarily general and administrative expenses, are allocated to the Company’s operating segments at predetermined rates that approximate cost.

 

The Company does not track or assign its assets by operating segment.

 

The following represents a summary of the Company’s reportable segments:

 

     Three Months Ended September 30,

     2004

   2003

     (in thousands)

   As % of total
revenues


   (in thousands)

    As % of total
revenues


Revenues:

                        

Licensed Technology

   $ 15,677    72.1    $ 11,807     70.0

Outsourced Solutions

     3,661    16.8      3,290     19.5

Tailored Solutions

     2,409    11.1      1,774     10.5
    

  
  


 

Total revenues

   $ 21,747    100.0    $ 16,871     100.0
    

  
  


 

Segment measure of profit (loss)

                        

Licensed Technology

   $ 1,245         $ 931      

Outsourced Solutions

     339           (172 )    

Tailored Solutions

     90           (531 )    
    

       


   

Total measure of segment profit

   $ 1,674         $ 228      
    

       


   

 

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Table of Contents

A reconciliation of the measure of segment profit to GAAP operating income (loss) before provision for income taxes is as follows:

 

     Three Months Ended
September 30,


 
     2004

    2003

 
     (in thousands)  

Segment measure of profit

   $ 1,674     $ 228  

Less:

                

Amortization of intangible assets

     (886 )     (1,611 )

Stock compensation expense

     (8 )     (13 )

In-process research and development

     —         (789 )

Other income, net

     57       55  
    


 


Income (loss) before provision for income taxes

   $ 837     $ (2,130 )
    


 


 

The following depreciation expense amounts are included in the segment measure of profit (loss):

 

     Three Months Ended
September 30,


     2004

   2003

     (in thousands)

Depreciation expense:

             

Licensed Technology

   $ 337    $ 264

Outsourced Solutions

     191      193

Tailored Solutions

     76      80
    

  

Total depreciation expense

   $ 604    $ 537
    

  

 

Geographic Information

 

Revenues, based on the point of sales, not the location of the customer, by geographic area were as follows:

 

     Three Months Ended
September 30,


     2004

   2003

     (in thousands)

Revenues from unaffiliated customers:

             

United States

   $ 10,746    $ 10,025

United Kingdom

     10,661      6,787

Australia

     340      59
    

  

Total revenues from unaffiliated customers

   $ 21,747    $ 16,871
    

  

 

Long-lived assets, which are based on geographical designation, were as follows:

 

     September 30,

   June 30,

     2004

     (in thousands)

Long-lived assets

             

United States

   $ 23,190    $ 24,152

United Kingdom

     17,566      17,731

Australia

     152      106
    

  

Total long-lived assets

   $ 40,908    $ 41,989
    

  

 

Note 7—Income Taxes

 

In the three month period ended September 30, 2004 the Company recorded tax expense of $158,000. The provision for income taxes consists of a small amount of US state income tax expense, which will be incurred irrespective of our net operating loss position in the US, and a provision for income taxes in Australia and the UK. The tax provision for the UK does not reflect any benefit from

 

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the anticipated utilization of net operating loss carryforwards that were acquired in the Company’s purchase of Bottomline Europe in August 2000. Since at the time of the acquisition there was uncertainty over whether these loss carryforwards would ever be utilized, a full valuation allowance was established in the initial purchase price allocation. Accordingly, as the loss carryforwards are used, a proportionate amount of the Company’s tax asset valuation allowance and goodwill is simultaneously reduced.

 

Note 8—Goodwill and Other Intangible Assets

 

The following tables set forth the information for intangible assets subject to amortization and for intangible assets not subject to amortization:

 

     As of September 30, 2004

     Gross Carrying
Amount


   Accumulated
Amortization


    Net Carrying
Value


     (in thousands)

Amortized intangible assets:

                     

Core technology

   $ 14,936    $ (12,827 )   $ 2,109

Customer related

     7,493      (2,032 )     5,461
    

  


 

Total

   $ 22,429    $ (14,859 )     7,570
    

  


     

Unamortized intangible assets:

                     

Goodwill

                    26,271
                   

Total intangible assets

                  $ 33,841
                   

 

     As of June 30, 2004

     Gross Carrying
Amount


   Accumulated
Amortization


    Net Carrying
Value


     (in thousands)

Amortized intangible assets:

                     

Core technology

   $ 14,944    $ (12,479 )   $ 2,465

Customer related

     7,496      (1,503 )     5,993
    

  


 

Total

   $ 22,440    $ (13,982 )     8,458
    

  


     

Unamortized intangible assets:

                     

Goodwill

                    26,228
                   

Total intangible assets

                  $ 34,686
                   

 

Estimated amortization expense for the current fiscal year, and each of the five succeeding fiscal years, is as follows:

 

     In thousands

2005

   $ 3,028

2006

     2,138

2007

     1,365

2008

     714

2009

     527

2010

     266

 

The increase in the carrying value of goodwill since June 30, 2004 is due to the issuance of the ABM contingent consideration, partially offset by a reduction in deferred tax asset valuation allowances related to deferred tax assets that had been fully reserved at the time of prior business acquisitions and a slight decrease in foreign currency exchange rates. The deferred tax valuation allowances were established in the initial purchase price allocation of prior business acquisitions and, as disclosed in our June 30, 2004 annual report, were expected to result in a reduction to goodwill upon utilization.

 

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Table of Contents

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

 

This Quarterly Report on Form 10-Q contains forward-looking statements that involve risks and uncertainties. The statements contained in this report that are not purely historical are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Without limiting the foregoing, the words “may,” “will,” “should,” “could,” “expects,” “plans,” “intends,” “anticipates,” “believes,” “estimates,” “predicts,” and similar expressions are intended to identify forward-looking statements. All forward-looking statements included in this Quarterly Report on Form 10-Q are based on information available to us up to, and including, the date of this document, and we assume no obligation to update any such forward-looking statements, even if our estimates change. Our actual results could differ materially from those anticipated in these forward-looking statements as a result of certain factors, including those set forth below under “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Certain Factors That May Affect Future Results” and elsewhere in this Form 10-Q. You should carefully review those factors and also carefully review the risks outlined in other documents that we file from time to time with the SEC.

 

Overview

 

We provide a comprehensive set of financial business process management (fBPM) solutions. Our software products and services enable organizations to automate, manage, standardize and control transaction-based processes across the enterprise, particularly those that involve making and collecting payments, sending and receiving invoices, generating business documents and conducting electronic banking. We offer software designed to run on-site at the customer’s location as well as hosted solutions.

 

In the first quarter of our fiscal year 2005, we improved our operating results through a combination of revenue growth and operational efficiencies. For the first quarter of 2005, our revenue increased to $21.7 million from $16.9 million in the same quarter of last year. The revenue increase was attributable to a full quarter of revenue from Createform, organic growth and foreign exchange rate fluctuations. We derived approximately one half of our revenue through our international operations, of which the majority of was attributable to our Bottomline Europe subsidiary. We expect further revenue growth through market opportunities such as the BACSTEL IP conversion, which refers to the payments technology upgrade mandated by UK BACS (Bankers Automated Clearing Services), currently underway in the United Kingdom and the continued market adoption of our Legal eXchange product, which we are presently marketing only in the US.

 

We had net income of $679,000 in the three months ended September 30, 2004 compared to a net loss of $2.1 million in the three months ended September 30, 2003. This increase in net income was principally due to our Europe operations, decreases in amortization expense, and the absence of in-process research and development charges in the quarter ended September 30, 2004. The results for the three months ended September 30, 2004 include approximately $894,000 of acquisition related charges in the form of amortization of intangible assets of $886,000 and stock compensation expense of $8,000. We expect net income to be between $1.8 million and $2.5 million during the remaining nine months of the fiscal year.

 

Critical Accounting Policies

 

We believe that several accounting policies are important to understanding our historical and future performance. We refer to such policies as “critical” because these specific areas generally require us to make judgments and estimates about matters that are uncertain at the time we make the estimate, and different estimates—which also would have been reasonable—could have been used, which would have resulted in different financial results.

 

The critical accounting policies we identified in our most recent Annual Report on Form 10-K/A for the fiscal year ended June 30, 2004 related to revenue recognition, goodwill and intangible assets and valuation of acquired intangible assets. It is important that the discussion of our operating results that follows be read in conjunction with the critical accounting policies discussed in our Annual Report on Form 10-K/A, as filed with the SEC on September 23, 2004.

 

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Table of Contents

Three Months Ended September 30, 2004 Compared to the Three Months Ended September 30, 2003

 

Revenues by segment

 

Our three reportable segments are: Licensed Technology, Tailored Solutions and Outsourced Solutions. The following table represents our revenues by segment:

 

     Three Months Ended September 30,

  

Increase (Decrease)
Between Periods

2004 Compared

to 2003


   2004

   2003

  
     (in thousands)

   As % of total
Revenues


   (in thousands)

   As % of total
Revenues


   (in thousands)

   %

Licensed Technology

   $ 15,677    72.1    $ 11,807    70.0    $ 3,870    32.8

Outsourced Solutions

     3,661    16.8      3,290    19.5      371    11.3

Tailored Solutions

     2,409    11.1      1,774    10.5      635    35.8
    

  
  

  
  

    
     $ 21,747    100.0    $ 16,871    100.0    $ 4,876    28.9
    

       

       

    

 

Licensed Technology. The revenue increase was primarily due to a full quarter contribution from Createform and to increased volume of BACSTEL-IP software sales and associated professional services in the UK. This increase was partially offset by the revenue decrease in the sales of some of our legacy payments products in the US. We expect revenue for the Licensed Technology segment to increase in absolute dollars due to the opportunities created by the continued rollout of the BACSTEL-IP standard in the UK.

 

Outsourced Solutions. The revenue increase was primarily due to the increase in service revenue generated from customers who utilize our Legal eXchange product in the US. We expect revenue for the Outsourced Solutions segment to increase in absolute dollars during the remainder of the fiscal year.

 

Tailored Solutions. The revenue increase was primarily due to the increase in professional services associated with several large projects completed in the current fiscal quarter. We expect revenue for the Tailored Solutions segment to increase in absolute dollars during the remainder of the fiscal year.

 

Revenues by category

 

     Three Months Ended September 30,

  

Increase (Decrease)
Between Periods

2004 Compared

to 2003


 
     2004

   2003

  
     (in thousands)

   As% of
total
Revenues


   (in thousands)

   As % of
total
Revenues


   (in thousands)

    %

 

Revenues:

                                      

Software licenses

   $ 3,662    16.9    $ 2,629    15.6    $ 1,033     39.3  

Service and maintenance

     14,624    67.2      10,448    61.9      4,176     40.0  

Equipment and supplies

     3,461    15.9      3,794    22.5      (333 )   (8.8 )
    

  
  

  
  


     

Total revenues

   $ 21,747    100.0    $ 16,871    100.0    $ 4,876     28.9  
    

       

       


     

 

Software Licenses. The increase in software license revenues in dollars and as a percentage of revenues was due principally to the increase in BACSTEL-IP license fees in the UK, the full quarter revenue contribution from Createform and, to a lesser extent, an increase in the foreign currency exchange rate in the UK. This increase was partially offset by a decrease in license fees from some of our legacy payment products in the US. We expect that software license revenues will increase in absolute dollars and as a percentage of revenues during the remainder of the fiscal year.

 

Service and Maintenance. The increase in service and maintenance revenues in dollars and as a percentage of revenues was due principally to a full quarter of professional services and software maintenance revenues generated by Createform, the increase in professional service and transaction revenues generated from customers who utilize our WebSeries product in the US and in the UK and our Legal eXchange products in the US and, to a lesser extent, an increase in the foreign currency exchange rate in the UK. This

 

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increase in service and maintenance revenues was partially offset by a decrease in the professional services associated with our legacy payment products in the US as a result of declining software license fees on those products. We expect that service and maintenance revenues will increase in absolute dollars during the remainder of the fiscal year.

 

Equipment and Supplies. The decrease in equipment and supplies revenues in dollars and as a percentage of revenues was principally due to the de-emphasis of our sales efforts on our lower margin products and the continued migration of US and UK customers to our web-based products and solutions, which are not equipment and supplies intensive. This revenue decrease was offset in part by an increase in the foreign currency exchange rate in the UK. We expect that equipment and supplies revenues will decrease as a percentage of revenues during the remainder of the fiscal year.

 

Cost of revenues by category

 

     Three Months Ended September 30,

  

Increase (Decrease)
Between Periods

2004 Compared

to 2003


 
     2004

   2003

  
     (in thousands)

  

As% of

total
Revenues


   (in thousands)

  

As% of

total
Revenues


   (in thousands)

    %

 

Cost of revenues:

                                      

Software licenses

   $ 712    3.3    $ 270    1.6    $ 442     163.7  

Service and maintenance

     5,814    26.7      4,655    27.6      1,159     24.9  

Equipment and supplies

     2,644    12.2      3,019    17.9      (375 )   (12.4 )
    

  
  

  
  


     

Total cost of revenues

   $ 9,170    42.2    $ 7,944    47.1    $ 1,226     15.4  
    

  
  

  
  


     

Gross profit

   $ 12,577    57.8    $ 8,927    52.9    $ 3,650     40.9  

 

Software Licenses. Software license costs consist of expenses incurred by us to manufacture, package and distribute our software products and related documentation and costs of licensing third party software that is incorporated into or sold with certain of our legacy payment products. Software license costs increased to 19% of software license revenues in the three months ended September 30, 2004 compared to 10% in the three months ended September 30, 2003. The increase in software license cost of revenues was primarily due to the cost of third party software incorporated into and sold with our banking software product in a large transaction in the UK and, to a lesser degree, an increase in software license cost of revenues associated with sales of Createform software and an increase in the foreign currency exchange rates in the UK. We expect that software license costs will decrease, as a percentage of software license revenues, during the remainder of the fiscal year.

 

Service and Maintenance. Service and maintenance costs include salaries and other related costs for our customer service, maintenance and help desk support staffs, as well as third party contractor expenses used to complement our professional services team. Service and maintenance costs decreased to 40% of service and maintenance revenues in the three months ended September 30, 2004 compared to 45% of service and maintenance revenues in the three months ended September 30, 2003. While the cost as a percentage of revenue decreased, the cost in absolute dollars increased. The increase in service and maintenance costs was attributable to a full quarter of Createform expenses an increase in the foreign currency exchange rate in the UK and, to a lesser extent, an increase in professional services costs associated with several, large projects completed in the current fiscal quarter. We expect that service and maintenance costs will remain constant, as a percentage of service and maintenance revenues, during the remainder of the fiscal year.

 

Equipment and Supplies. Equipment and supplies costs include the costs associated with equipment and supplies that we resell, as well as freight, shipping and postage costs associated with the delivery of our products. Equipment and supplies costs decreased to 76% of equipment and supplies revenues in the three months ended September 30, 2004 compared to 80% of equipment and supplies revenues in the three months ended September 30, 2003. The decrease in equipment and supplies costs as a percentage of equipment and supplies revenue was attributable to our de-emphasis on lower margin equipment and supplies products. We expect that equipment and supplies costs will remain constant, as a percentage of equipment and supplies revenues, for the remainder of the fiscal year.

 

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Operating Expenses

 

     Three Months Ended September 30,

  

Increase (Decrease)
Between Periods

2004 Compared

to 2003


 
   2004

   2003

  
   (in thousands)

   As % of total
revenues


   (in thousands)

   As % of total
revenues


   (in thousands)

    %

 

Operating expenses:

                                      

Sales and marketing

   $ 5,522    25.4    $ 4,219    25.0    $ 1,303     30.9  

Product development and engineering:

                                      

Product development and engineering

     2,275    10.5      2,106    12.5      169     8.0  

In-process research and development

     —      —        789    4.7      (789 )   (100.0 )

Stock compensation expense

     8    —        13    0.1      (5 )   (38.5 )

General and administrative

     3,106    14.3      2,374    14.1      732     30.8  

Amortization of intangible assets

     886    4.1      1,611    9.5      (725 )   (45.0 )
    

  
  

  
  


     

Total operating expenses

   $ 11,797    54.3    $ 11,112    65.9    $ 685     6.2  
    

       

       


     

 

Sales and Marketing. Sales and marketing expenses consist primarily of salaries and other related costs for sales and marketing personnel, sales commissions, travel, public relations and marketing materials and trade shows. The increase in sales and marketing expenses was principally attributable to a full quarter of Createform operations and, to a lesser extent, an increase in the foreign currency exchange rate in the UK. We expect that sales and marketing expenses will decrease as a percentage of revenues during the remainder of the fiscal year.

 

Product Development and Engineering. Product development and engineering expenses consist primarily of personnel costs to support product development, which continues to be focused on enhancements and revisions to our products based on customer feedback and general marketplace demands. The increase in product development and engineering expenses was attributable to the operations of Createform and, to a lesser extent the increase in the foreign currency exchange rate in the UK, partially offset by a reduced headcount and contract labor in the US and UK. We expect that product development and engineering expenses will remain constant, as a percentage of revenues, during the remainder of the fiscal year.

 

General and Administrative. General and administrative expenses consist primarily of salaries and other related costs for operations and finance employees and legal and accounting services. The increase in general and administrative expenses was primarily attributable to a full quarter of expense contribution from Createform and, to a lesser extent, an increase in the foreign currency exchange rate in the UK. We expect that general and administrative costs will decrease, as a percentage of revenues, during the remainder of the fiscal year.

 

Amortization of Intangible Assets. The decrease in amortization expense was due to certain intangible assets that became fully amortized in the three months ended September 30, 2003 and the year ended June 30, 2004. We expect that amortization expense for fiscal 2005 will approximate $3.0 million.

 

Provision for Income Taxes. The increase in income tax expense is primarily due to a provision for income taxes in the UK and Australia. We began to generate taxable income in the UK, during fiscal year 2005.

 

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Liquidity and Capital Resources

 

One of our goals is to maintain and improve our capital structure. The key metrics we focus on in assessing the strength of our liquidity are summarized in the table below:

 

     Three Months Ended
September 30,


     2004

   2003

     (in thousands)

Cash provided by operating activities

   $ 2,246    $ 417
     September 30,

   June 30,

     2004

Cash, cash equivalents and marketable securities

     27,679      25,015

Working capital

     19,826      17,264

Long-term debt

     —        —  

 

We have financed our operations primarily from cash provided by operating activities and the sale of our common stock.

 

We have generated positive operating cash flows in the current fiscal quarter and in each of our last three completed fiscal years. We believe that the cash generated from our operations and the cash, cash equivalents and marketable securities on hand, particularly given that we have no long-term debt obligations, will be sufficient to meet our working capital and capital expenditure requirements for the foreseeable future. We also may receive additional investments from, and make investments in, customers or other companies. However, any such transactions would be subject to the required approval of our board of directors and stockholders and potentially bank or regulatory approval. We also may undertake additional business or asset acquisitions.

 

Operating Activities

 

     Three Months Ended
September 30,


 
     2004

    2003

 
     (in thousands)  

Net income (loss)

   $ 679     $ (2,145 )

Non-cash adjustments

     1,608       2,958  

Changes in working capital

     (41 )     (396 )
    


 


Net cash provided by operating activities

   $ 2,246     $ 417  
    


 


 

Net cash provided by operating activities for the three months ended September 30, 2004 was primarily due to the significant decrease in our net loss, the reduction in amortization of intangibles expense and the absence of an in-process research and development charge. Net cash provided by operating activities for the three months ended September 30, 2003 was primarily due to the decrease in accounts receivable. Non-cash adjustments include amortization of intangibles, in-process research and development, depreciation and amortization of property and equipment, provision for allowances of accounts receivable, stock compensation expense and gain or loss on foreign exchange.

 

Investing Activities

 

     Three Months Ended
September 30,


 
     2004

    2003

 
     (in thousands)  

Purchases of marketable securities, net

   $ (2,048 )   $ —    

Purchases of property and equipment

     (394 )     (256 )

Acquisition of businesses and assets, net of cash acquired

     —         (2,699 )
    


 


Net cash used in investing activities

   $ (2,442 )   $ (2,955 )
    


 


 

Cash was primarily used in the three months ended September 30, 2004 to acquire high quality marketable securities, and, to a lesser extent, to acquire property and equipment. Cash was primarily used in the three months ended September 30, 2003, to acquire Createform and to acquire property and equipment. We expect to incur quarterly capital expenditures during the remainder of the fiscal year 2005 consistent with, on average, the level of capital expenditures incurred in our first fiscal quarter.

 

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Financing Activities

 

     Three Months Ended
September 30,


 
     2004

   2003

 
     (in thousands)  

Proceeds from exercise of stock warrants

     425      —    

Proceeds from exercise of stock options and employee stock purchase plan

     358      422  

Repurchase of common stock

     —        (342 )

Payment of long-term debt and liabilities assumed upon acquisition

     —        (186 )
    

  


Net cash provided by (used in) financing activities

   $ 783    $ (106 )
    

  


 

Net cash provided by financing activities for the three months ended September 30, 2004 was the result of proceeds received from our landlord who exercised a warrant to purchase 100,000 shares of our common stock at an exercise price of $4.25 per share, the exercise of employee stock options and contributions to our employee stock purchase plan. Net cash used in financing activities for the three months ended September 30, 2003 was primarily the result of the repurchase of our common stock under the repurchase plan authorized by our board of directors in July 2002 and the payment of certain liabilities assumed through the Createform acquisition, partially offset from the exercise of stock options and the exercise of options under the employee stock purchase plan.

 

Product and Business Acquisitions

 

Create!form International, Inc.

 

In September 2003, we acquired all of the outstanding stock of Createform. The initial purchase consideration for Createform was approximately $7,900,000, consisting of approximately $2,800,000 in cash, 563,151 shares of our common stock with a value of approximately $4,800,000 and transaction costs. In addition to the initial purchase consideration, contingent consideration of 298,630 shares of our common stock was issued to the selling shareholders of Createform in September 2004 based on certain Createform operating results that were achieved during fiscal year 2004.

 

The value of the additional shares issued, approximately $3,165,000, was recorded as additional goodwill at June 30, 2004 as the contingent consideration had been earned, but not yet issued, as of that date. At June 30, 2004, the contingent consideration was valued assuming un-issued common shares would be issued to the Createform selling stockholders. At the time of share issuance, in September 2004, the shares were issued using our treasury shares. Accordingly, in September 2004, we have reclassified the value of the treasury shares issued as a reduction to the treasury stock and additional paid-in-capital accounts.

 

Albion Business Machines Ltd

 

In May 2004, Bottomline Europe acquired certain assets and assumed certain liabilities of Albion Business Machines Ltd. (ABM). The initial purchase consideration was approximately $2,740,000 and consisted of 300,000 shares of our common stock with a value of approximately $2,319,000, cash of $303,000 and transaction costs. In addition to the initial purchase consideration, contingent consideration of approximately $247,000 in cash was paid to the ABM shareholders in September 2004, after the completion of a detailed review and evaluation of the acquired ABM customer lists and customer contracts. The value of the contingent consideration was recorded as a component of goodwill upon payment.

 

Off-Balance Sheet Arrangements

 

During the three months ended September 30, 2004, we did not engage in material off-balance sheet activities, including the use of structured finance, special purpose or variable interest entities, material trading activities in non-exchange traded commodity contracts or transactions with persons or entities that benefit from their non-independent relationship with us.

 

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CERTAIN FACTORS THAT MAY AFFECT FUTURE RESULTS

 

Investing in our common stock involves a high degree of risk. You should carefully consider the risks and uncertainties described below before making an investment decision involving our common stock. The risks and uncertainties described below are not the only ones facing our company. Additional risks and uncertainties may also impair our business operations. If any of the following risks actually occur, our business, financial condition or results of operations would likely suffer. In that case, the trading price of our common stock could fall, and you may lose all or part of the money you paid to buy our common stock.

 

Our common stock has experienced and may continue to undergo extreme market price and volume fluctuations

 

Stock markets in general, and The NASDAQ Stock Market in particular, have experienced extreme price and volume fluctuations, particularly in recent years. Broad market fluctuations of this type may adversely affect the market price of our common stock. The stock prices for many companies in the technology sector have experienced wide fluctuations that often have been unrelated to their operating performance. The market price of our common stock has experienced and may continue to undergo extreme fluctuations due to a variety of factors, including:

 

  general and industry-specific business, economic and market conditions;

 

  actual or anticipated fluctuations in operating results, including those arising as a result of any impairment of goodwill or other intangible assets related to past or future acquisitions;

 

  changes in or our failure to meet analysts’ or investors’ estimates or expectations;

 

  public announcements concerning us, including announcements of litigation, our competitors or our industry;

 

  introductions of new products or services or announcements of significant contracts by us or our competitors;

 

  acquisitions, strategic partnerships, joint ventures, or capital commitments by us or our competitors;

 

  adverse developments in patent or other proprietary rights; and

 

  announcements of technological innovations by our competitors.

 

Our fixed costs may lead to operating results below analyst or investor expectations if our revenues are below anticipated levels, which could adversely affect the market price of our common stock

 

A significant percentage of our expenses, particularly personnel and facilities costs, are relatively fixed and based in part on anticipated revenue levels. We have recently experienced slowing growth rates with certain of our licensed software products due to the challenging economic climate in the technology arena. A decline in revenues without a corresponding and timely slowdown in expense growth could negatively affect our business. Significant revenue shortfalls in any quarter may cause significant declines in operating results since we may be unable to reduce spending in a timely manner.

 

Quarterly operating results that are below the expectations of public market analysts could adversely affect the market price of our common stock. Factors that could cause fluctuations in our operating results include the following:

 

  economic conditions, which may affect our customers’ and potential customers’ budgets for information technology expenditures;

 

  the timing of orders and longer sales cycles;

 

  the timing of product implementations, which are highly dependent on customers’ resources and discretion;

 

  the incurrence of costs relating to the integration of software products and operations in connection with acquisitions of technologies or businesses; and

 

  the timing and market acceptance of new products or product enhancements by either us or our competitors.

 

Because of these factors, we believe that period-to-period comparisons of our results of operations are not necessarily meaningful.

 

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Our mix of products and services could have a significant effect on our financial condition, results of operations and the market price of our common stock

 

The gross margins for our products and services vary considerably. Our software revenues generally yield significantly higher gross margins than do our service, maintenance, and equipment and supplies revenue streams. In recent fiscal years we experienced a decrease in our software license fees, particularly in the US, as a result of the continued slowdown in overall IT spending. If software license fees continue to decline or if the mix of our products and services in any given period does not match our expectations, our results of operations and the market price of our common stock could be significantly affected.

 

We face risks associated with our international operations that could harm our financial condition and results of operations

 

In recent periods, a significant percentage of our revenues have been generated by our international operations, and our future growth rates and success are in part dependent on our continued growth and success in international markets. We have operations in Australia, in addition to the US and the UK. As is the case with most international operations, the success and profitability of such operations are subject to numerous risks and uncertainties that include, in addition to the risks our business as a whole faces, the following:

 

  difficulties and costs of staffing and managing foreign operations;

 

  differing regulatory and industry standards and certification requirements;

 

  the complexities of foreign tax jurisdictions;

 

  reduced protection for intellectual property rights in some countries;

 

  currency exchange rate fluctuations; and

 

  import or export licensing requirements.

 

A significant percentage of our revenues to date have come from our payment management offerings and our performance will depend on continued market acceptance of these solutions

 

A significant percentage of our revenues to date have come from the license and maintenance of our payment management offerings and sales of associated products and services. Any significant reduction in demand for our payment management offerings could have a material adverse effect on our business, operating results and financial condition. Our future performance could depend on the following factors:

 

  continued market acceptance of our payment management offerings as a payment management solution;

 

  prospective customers’ dependence upon enterprises seeking to enhance their payment functions to integrate electronic payment capabilities;

 

  our ability to introduce enhancements to meet the market’s evolving needs for secure payments and cash management solutions; and

 

  continued acceptance of desktop and enterprise software, and laser check printing solutions.

 

Our future financial results will depend on our ability to manage growth effectively

 

In the past, rapid growth has strained our managerial and other resources. Recently, and particularly in the US, we have experienced slowing growth rates due to challenging economic conditions. If our historical growth rate resumes, our ability to manage that growth will depend in part on our ability to continue to enhance our operating, financial and management information systems. Presently we are experiencing significant revenue growth and increasing product demand in the UK as a result of the BACSTEL-IP conversion. While we believe that this creates a significant opportunity, our ultimate ability to capitalize on this opportunity will be dependent on our ability to effectively manage our BACSTEL-IP product deployment, including product installations. We cannot assure you that our personnel, systems and controls will be adequate to support future growth. If we are unable to manage growth effectively, the quality of our services, our ability to retain key personnel and our business, operating results and financial condition could be materially adversely affected.

 

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Our future financial results will be affected by the acceptance of electronic invoice presentment product offerings in an emerging market

 

Our electronic invoice presentment business model is in the early stages of market adoption, even though the product has been generally available from us and our competitors for some time. Customers and potential customers may not be ready to adopt our electronic invoice presentment business model, or may be slower to adopt the model than we, or the public market analysts, anticipate. If this emerging market does not adopt our business model or the market does not respond as quickly as we expect, our future results could be materially and adversely affected.

 

We face significant competition in our targeted markets, including competition from companies with significantly greater resources

 

In recent years we have encountered increasing competition in our targeted markets. We compete with a wide range of companies, ranging from small start-up enterprises with limited resources, which compete principally on the basis of technology features or specific customer relationships, to large companies, which can leverage significant customer bases and financial resources. Given the size and nature of our targeted markets, the implementation of our growth strategy and our success in competing for market share generally may be dependent on our ability to grow our sales and marketing capabilities and maintain a critical level of financial resources.

 

Integration of acquisitions could interrupt our business and our financial condition could be harmed

 

We have made several acquisitions of companies and assets in the past, including our acquisitions of Createform and ABM during fiscal 2004, and may, in the future, acquire or make investments in other businesses, products or technologies. Any acquisition or strategic investment we have made in the past or may make in the future may entail numerous risks, including the following:

 

  difficulties integrating acquired operations, personnel, technologies or products;

 

  inadequacy of existing operating, financial and management information systems to support the combined organization or new operations;

 

  write-offs related to impairment of goodwill and other intangible assets;

 

  entrance into markets in which we have no or limited prior experience or knowledge;

 

  diversion of management’s focus from our core business concerns;

 

  dilution to existing stockholders and earnings per share;

 

  incurrence of substantial debt; and

 

  exposure to litigation from third parties, including claims related to intellectual property or other assets acquired or liabilities assumed.

 

Any such difficulties encountered as a result of any merger, acquisition or strategic investment could have a material adverse effect on our business, operating results and financial condition.

 

As a result of our acquisitions, we could be subject to significant future write-offs with respect to intangible assets, which may adversely affect our future operating results

 

We review our intangible assets, including goodwill, periodically for impairment. At September 30, 2004, the carrying value of our goodwill and our other intangible assets was $26.3 million and $7.6 million, respectively. While we reviewed our goodwill during our fourth quarter of fiscal year 2004 and concluded that there was no impairment, we could be subject to future impairment charges with respect to these intangible assets, or intangible assets arising as a result of additional acquisitions in future periods. Such charges, to the extent occurring, would likely have a material adverse effect on our operating results.

 

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The slowdown in the economy experienced in recent fiscal years has affected the market for information technology solutions, including our products and services, and if this slowdown continues our future financial results could be materially adversely affected

 

As a result of recent unfavorable economic conditions and reduced capital spending by our customers and potential customers, demand for certain of our licensed software products and services has been adversely affected. In recent years, this has resulted in decreased revenues, particularly software license revenues, and a decline in our historic growth rate. To date, the US marketplace has been particularly affected but there can be no assurance that this trend will not extend, to the same degree, to the UK marketplace where we also have significant operations. Our future results will be materially and adversely affected if this slowdown continues or worsens and our revenues continue to be adversely impacted. During recent fiscal years, we implemented several cost reduction initiatives in an attempt to improve our profitability. If current economic conditions continue or worsen, those cost reductions may prove to be inadequate and we may experience a material adverse impact on our business, operating results, and financial condition.

 

We depend on key employees who are skilled in e-commerce, payment, cash and document management and invoice presentment methodology and Internet and other technologies

 

Our success depends upon the efforts and abilities of our executive officers and key technical employees who are skilled in e-commerce, payment methodology and regulation, and Internet, database and network technologies. The loss of one or more of these individuals could have a material adverse effect on our business. We currently do not maintain “key man” life insurance policies on any of our employees. While some of our executive officers have employment or retention agreements with us, the loss of the services of any of our executive officers or other key employees could have a material adverse effect on our business, operating results and financial condition.

 

We must attract and retain highly skilled personnel with knowledge in e-commerce, payment, cash and document management and invoice presentment methodology and Internet and other technologies

 

We believe that our success is in part dependent upon our ability to attract, hire, train and retain highly skilled technical, sales and marketing, and support personnel, particularly with expertise in e-commerce, payment, cash management and invoice methodology and Internet and other technologies. Competition for qualified personnel is intense. As a result, we may experience increased compensation costs that may not be offset through either improved productivity or higher sales prices. There can be no assurances that we will be successful in attracting, recruiting or retaining existing personnel. Based on our experience, it takes an average of nine months for a salesperson to become fully productive. We cannot assure you that we will be successful in increasing the productivity of our sales personnel, and the failure to do so could have a material adverse effect on our business, operating results and financial condition.

 

An increasing number of large and more complex customer contracts, or contracts that involve the delivery of services over contractually committed periods, may delay the timing of our revenue recognition and affect our operating results, financial condition and the market price of our stock

 

Due to an increasing number of large and more complex customer contracts, we have experienced, and will likely continue to experience, delays in the timing of our revenue recognition. These large and complex customer contracts generally require significant implementation work, product customization and modification resulting in the recognition of revenue over the period of project completion, which normally spans several quarters. Additionally, certain of our products and services are sold on a hosted basis, which can involve contractually defined service periods. In such cases, revenue is typically recorded over the expected life of the arrangement, rather than at the outset of the arrangement, thus lengthening the period of revenue recognition. Delays in revenue recognition on these contracts could affect our operating results, financial condition and the market price of our common stock.

 

Increased competition may result in price reductions and decreased demand for our product solutions

 

The markets in which we compete are intensely competitive and characterized by rapid technological change. Some competitors in our targeted markets have longer operating histories, significantly greater financial, technical, and marketing resources, greater brand recognition and a larger installed customer base than we do. We expect to face additional competition as other established and emerging companies enter the markets we address. In addition, current and potential competitors may make strategic acquisitions or establish cooperative relationships to expand their product offerings and to offer more comprehensive solutions. This growing competition may result in price reductions of our products and services, reduced revenues and gross margins and loss of market share, any one of which could have a material adverse effect on our business, operating results and financial condition.

 

Our success depends on our ability to develop new and enhanced software, services and strategic partner relationships

 

The markets in which we compete are subject to rapid technological change and our success is dependent on our ability to develop new and enhanced software, services and strategic partner relationships that meet evolving market needs. Trends that could have a critical impact on us include:

 

  the adoption of the newly mandated BACSTEL IP electronic payment format in the UK marketplace, which refers to the payments technology upgrade mandated by UK BACS (Bankers Automated Clearing Services), which could cause delay and uncertainty with our customers’ and potential customers’ purchase decisions;

 

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  other evolving industry standards, mandates and laws, such as those mandated by the National Automated Clearing House Association and the Association for Payment Clearing Services;

 

  rapidly changing technology, which could cause our software to become suddenly outdated or could require us to make our products compatible with new database or network systems;

 

  developments and changes relating to the Internet that we must address as we maintain existing products and introduce any new products; and

 

  the loss of any of our key strategic partners who serve as a valuable network from which we can leverage industry expertise and respond to changing marketplace demands.

 

There can be no assurance that technological advances will not cause our technology to become obsolete or uneconomical. If we are unable to develop and introduce new products, or enhancements to existing products, in a timely and successful manner, our business, operating results and financial condition could be materially adversely affected. Similarly, if we were to lose support from any of our key strategic partner relationships, our results could be negatively affected.

 

Our products could be subject to future legal or regulatory actions, which could have a material adverse effect on our operating results

 

Our software products and hosted services offerings facilitate the transmission of business documents and information including, in some cases, confidential financial data related to payments, invoices and cash management. Our web-based software products, and certain of our hosted services offerings, transmit this data electronically. While we believe that all of our product and service offerings comply with current regulatory and security requirements, there can be no assurance that future legal or regulatory actions will not impact our product and service offerings. To the extent that regulatory or legal developments mandate a change in any of our products or services, or alter the demand for or the competitive environment of our products and services, we might not be able to respond to such requirements in a timely or successful manner. If this were to occur, our business, operating results and financial condition could be materially adversely affected.

 

Any unanticipated performance problems or bugs in our product offerings could have a material adverse effect on our future financial results

 

If the products that we offer do not continue to achieve market acceptance, our future financial results will be adversely affected. Since many of our software solutions are still in early stages of adoption and since most of our software products are continually being enhanced or further developed in response to general marketplace demands, any unanticipated performance problems or bugs that we have not been able to detect could result in additional development costs, diversion of technical and other resources from our other development efforts, negative publicity regarding us and our products, harm to our customer relationships and exposure to potential liability claims. In addition, if our products do not enjoy wide commercial success, our long-term business strategy will be adversely affected, which could have a material adverse effect on our business, operating results and financial condition.

 

We could incur substantial costs resulting from warranty claims or product liability claims

 

Our software license agreements typically contain provisions that afford customers a degree of warranty protection in the event that our software fails to conform to its written specifications. These agreements typically contain provisions intended to limit the nature and extent of our risk of warranty and product liability claims. There is a risk, however, that a court might interpret these terms in a limited way or could hold part or all of these terms to be unenforceable. Furthermore, some of our licenses with our customers are governed by non-U.S. law, and there is a risk that foreign law might provide us less or different protection. While we maintain general liability insurance, including coverage for errors and omissions, we cannot be sure that our existing coverage will continue to be available on reasonable terms or will be available in amounts sufficient to cover one or more large claims. Although we have not experienced any material warranty or product liability claims to date, a warranty or product liability claim, whether or not meritorious, could result in substantial costs and a diversion of management’s attention and our resources, which could have an adverse effect on our business, operating results and financial condition.

 

We could be adversely affected if we are unable to protect our proprietary technology and could be subject to litigation regarding our intellectual property rights, causing serious harm to our business

 

We rely upon a combination of patent, copyright and trademark laws and non-disclosure and other intellectual property contractual arrangements to protect our proprietary rights. However, we cannot assure you that our patents, pending applications for

 

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patents that may issue in the future, or other intellectual property will be of sufficient scope and strength to provide meaningful protection of our technology or any commercial advantage to us, or that the patents will not be challenged, invalidated or circumvented. We enter into agreements with our employees and customers that seek to limit and protect the distribution of proprietary information. Despite our efforts to safeguard and maintain our proprietary rights, there can be no assurance that such rights will remain protected or that we will be able to detect unauthorized use and take appropriate steps to enforce our intellectual property rights.

 

In recent years, there has been significant litigation in the United States involving patents and other intellectual property rights. We may be a party to litigation in the future to protect our intellectual property rights or as a result of an alleged infringement of the intellectual property rights of others. These claims, whether or not meritorious, could require us to spend significant sums in litigation, pay damages, delay product implementations, develop non-infringing intellectual property or acquire licenses to intellectual property that is the subject of the infringement claim. These claims could have a material adverse effect on our business, operating results and financial condition.

 

We may incur significant costs from class action litigation as a result of expected volatility in our common stock

 

In the past, companies that have experienced market price volatility of their stock have been the targets of securities class action litigation. In August 2001, we were named as a party in one of the so-called “laddering” securities class action suits relating to the underwriting of our initial public offering. We could incur substantial costs and experience a diversion of our management’s attention and resources in connection with such litigation, which could have a material adverse effect on our business, financial condition and results of operations.

 

Item 3. Quantitative and Qualitative Disclosures about Market Risk

 

We are exposed to a variety of risks, including foreign currency exchange rate fluctuations and changes in the market value of our investments in marketable securities primarily due to changes in the interest rates. We have not entered into any foreign currency hedging transactions or other instruments to minimize our exposure to foreign currency exchange rate fluctuations nor do we presently plan to in the future. Also, we have not entered into any interest rate swap agreements, or other instruments to minimize our exposure to interest rate fluctuations. There have been no material changes to our exposure to market risk from that which was disclosed in our Annual Report on Form 10-K/A as filed with the SEC on September 23, 2004.

 

Item 4. Controls and Procedures

 

Our management, with the participation of our chief executive officer and chief financial officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of September 30, 2004. Based on this evaluation, our chief executive officer and chief financial officer concluded that, as of September 30, 2004, our disclosure controls and procedures were (1) designed to ensure that material information relating to Bottomline Technologies, including its consolidated subsidiaries, is made known to our chief executive officer and chief financial officer by others within those entities, particularly during the period in which this report was being prepared, and (2) effective, in that they provide reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms.

 

No change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the fiscal quarter ended September 30, 2004 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

 

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PART II. OTHER INFORMATION

 

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

 

In July 2002, our board of directors announced that it had authorized a repurchase program, for the repurchase of up to $3.0 million of our common stock. At September 30, 2004, we had repurchased 242,650 shares at an average repurchase price of $5.79 per share. The approximate remaining dollar value of shares available for repurchase under this program is $1.6 million.

 

During the three months ended September 30, 2004, we did not repurchase any shares under this program.

 

Item 6. Exhibits

 

See the Exhibit Index on page 23 for a list of exhibits filed as part of this Quarterly Report on Form 10-Q, which Exhibit Index is incorporated herein by reference.

 

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SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

    Bottomline Technologies (de), Inc.

Date: November 9, 2004

  By:  

/S/ KEVIN M. DONOVAN


       

Kevin M. Donovan

Chief Financial Officer and Treasurer

(Principal Financial and Accounting Officer)

 

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EXHIBIT INDEX

 

Exhibit

 

Number Description


10.1   Form of Officer Executive Bonus Plan for 2005 with respect to Joseph Mullen, Robert Eberle and Peter Fortune
31.1   Rule 13a-14(a)/15d-14(a) Certification of Principal Executive Officer
31.2   Rule 13a-14(a)/15d-14(a) Certification of Principal Financial Officer
32.1   Section 1350 Certification of Principal Executive Officer
32.2   Section 1350 Certification of Principal Financial Officer

 

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