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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q


[ X ] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2004

[     ] TRANSITION REPORT PURSUANT TO SECTION 13 or 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

Commission File Number 0-556

SUREWEST COMMUNICATIONS


(Exact Name of Registrant as Specified in Its Charter)


 
California
68-0365195
(State or Other Jurisdiction
of Incorporation or Organization
(I.R.S. Employer
Identification No.)
 
200 Vernon Street, Roseville, California
95678
(Address of Principal Executive Offices) (Zip Code)

Registrant’s telephone number, including area code  (916) 786-6141 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes  X    No      

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act).


Yes  X    No      

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

As of November 1, 2004, 14,588,326 shares of the registrant’s Common Stock were outstanding.

1




 
TABLE OF CONTENTS

  Page  
PART I. FINANCIAL INFORMATION
Item 1.      Financial Statements 3
Item 2.      Management's Discussion And Analysis of Financial Condition and Results of Operations 16
Item 3.      Quantitative and Qualitative Disclosures About Market Risk 39
Item 4.      Controls And Procedures 40
PART II. OTHER INFORMATION
Item 1.      Legal Proceedings 48
Item 6.      Exhibits And Reports On Form 8-K 50
SIGNATURES 54
CERTIFICATIONS 55

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SUREWEST COMMUNICATIONS
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
(Amounts in thousands, except per share amounts)

Quarter Ended September 30, Nine Months Ended September 30,
2004
2003
2004
2003
Operating revenues:                    
   Local service   $ 16,567   $ 16,021   $ 50,400   $ 47,309  
   Network access service    11,940    12,035    35,310    39,436  
   Directory advertising    4,151    3,792    12,192    11,335  
   Long distance service    1,408    1,293    3,961    3,803  
   Wireless service    8,121    6,995    23,170    20,184  
   Internet service    4,041    4,068    12,461    11,739  
   Residential broadband service    4,427    2,407    12,064    6,459  
   Business broadband service    1,498    927    4,130    2,594  
   Other    1,086    1,317    3,255    3,623  




     Total operating revenues    53,239    48,855    156,943    146,482  
                       
Operating expenses:  
  Cost of services and products (exclusive  
     of depreciation and amortization)    21,260    16,507    57,898    47,542  
  Customer operations and selling    9,150    8,123    26,258    24,675  
  General and administrative    11,154    7,664    32,714    25,334  
  Depreciation and amortization    13,192    12,884    36,061    37,782  




     Total operating expenses    54,756    45,178    152,931    135,333  




Income (loss) from operations    (1,517 )  3,677    4,012    11,149  
                       
Other income (expense):  
  Interest income    62    104    165    376  
  Interest expense    (1,137 )  (1,242 )  (3,294 )  (3,336 )
  Other, net    (87 )  2    (245 )  111  




     Total other expense, net    (1,162 )  (1,136 )  (3,374 )  (2,849 )




Income (loss) before income taxes    (2,679 )  2,541    638    8,300  
                       
Income tax expense (benefit)    (1,077 )  1,039    298    3,410  




Net income (loss)   $ (1,602 ) $ 1,502   $ 340   $ 4,890  




Basic and diluted earnings (loss)  
   per share (1)   $ (0.11 ) $ 0.10   $ 0.02   $ 0.34  




Cash dividends per share (2)   $ 0.25   $ 0.25   $ 0.75   $ 0.75  




Shares of common stock used to calculate  
  earnings (loss) per share:  
   Basic    14,531    14,521    14,535    14,521  




   Diluted    14,531    14,531    14,581    14,535  




                       
(1) Shares used in the computation of basic earnings (loss) per share are based on the weighted average number of common shares outstanding, excluding unvested restricted common shares. Shares used in the computation of diluted earnings per share are based on the weighted average number of common shares and other potentially dilutive securities outstanding in each period. Shares used in the computation of diluted loss per share are based on the weighted average number of common shares and exclude dilutive potential common shares, as their effect is antidulitive.
(2) Cash dividends per share are based on the actual dividends per share, as declared by the Company's Board of Directors.

See accompanying notes.

3



SUREWEST COMMUNICATIONS
CONDENSED CONSOLIDATED BALANCE SHEETS
Unaudited)
(Amounts in thousands)

September 30, December 31,
2004
2003
ASSETS            
Current assets:  
   Cash and cash equivalents   $ 17,705   $ 39,008  
   Short-term investments    --    2,699  
   Accounts receivable, net    21,339    18,846  
   Deferred income tax asset    209    209  
   Inventories    5,565    5,537  
   Deferred directory costs    4,632    5,320  
   Prepaid expenses    3,191    2,544  
   Prepaid pension benefits    2,056    896  


Total current assets    54,697    75,059  
                       
Property, plant and equipment, net    357,527    342,967  
Intangible and other assets:  
   Wireless spectrum licenses, net    13,566    13,566  
   Goodwill    2,171    2,171  
   Intangible asset relating to pension plans    125    125  
   Intangible asset relating to favorable operating leases, net    542    649  
   Deferred charges and other assets    624    672  


     17,028    17,183  


    $ 429,252   $ 435,209  


LIABILITIES AND SHAREHOLDERS' EQUITY  
Current liabilities:  
   Current portion of long-term debt   $ 3,779   $ 3,779  
   Current portion of capital lease obligations    292    347  
   Accounts payable    3,830    2,206  
   Other accrued liabilities    16,595    14,727  
   Estimated shareable earnings obligations    12,642    13,389  
   Advance billings and deferred revenues    9,166    9,882  
   Accrued income taxes    1,379    1,908  
   Accrued compensation    5,579    4,860  


Total current liabilities    53,262    51,098  
                       
Long-term debt    92,763    92,870  
Long-term capital lease obligations    62    265  
Deferred income taxes    26,368    25,946  
Other liabilities and deferred revenues    9,179    7,502  
                       
Commitments and contingencies  
                       
Shareholders' equity:  
   Common stock, without par value; 100,000 shares authorized,  
     14,582 and 14,578 shares issued and outstanding at  
     September 30, 2004 and December 31, 2003, respectively    161,015    160,911  
   Deferred stock-based compensation    (840 )  (1,419 )
   Accumulated other comprehensive loss    (261 )  (261 )
   Retained earnings    87,704    98,297  


Total shareholders' equity    247,618    257,528  


    $ 429,252   $ 435,209  


See accompanying notes.

4



SUREWEST COMMUNICATIONS
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
(Unaudited)
(Amounts in thousands)

Nine Months Ended
September 30,
2004
2003
Cash flows from operating activities            
   Net income   $ 340   $ 4,890  
   Adjustments to reconcile net income to net cash provided by operating  
     activities:  
       Depreciation and amortization    36,061    37,782  
       Provision for deferred income taxes    422    3,302  
       Provision for doubtful accounts    2,092    2,423  
       Stock-based compensation    673    169  
       Other, net    107    575  
       Net changes in:  
            Receivables    (4,585 )  (2,786 )
            Refundable and accrued income taxes, net    (529 )  1,176  
            Inventories, prepaid expenses and other current assets    (1,386 )  (1,828 )
            Accounts payable    1,624    (725 )
            Accrued liabilities and other deferred credits    2,845    7,951  


     Net cash provided by operating activities    37,664    52,929  
                       
   Capital expenditures for property, plant and equipment, including network  
     parts inventory    (50,382 )  (52,887 )
   Purchase of the assets of Western Integrated Networks, LLC    --    (62 )
   Purchases of held-to-maturity investments    (4,275 )  (47,363 )
   Maturities of held-to-maturity investments    6,974    35,421  
   (Increase) decrease in deferred charges and other assets    4    (31 )


     Net cash used in investing activities    (47,679 )  (64,922 )
                       
 Cash flows from financing activities:  
   Repayment of short-term borrowings    --    (15,000 )
   Proceeds from long-term debt    --    60,000  
   Principal payments of long-term debt and capital lease obligations    (365 )  (1,832 )
   Debt issuance costs    --    (359 )
   Proceeds from exercise of stock options    10    --  
   Dividends paid    (10,933 )  (10,903 )


     Net cash (used in) provided by financing activities    (11,288 )  31,906  


(Decrease) increase in cash and cash equivalents    (21,303 )  19,913  
             
Cash and cash equivalents at beginning of period    39,008    20,385  


Cash and cash equivalents at end of period   $ 17,705   $ 40,298  


See accompanying notes.

5



SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
(Amounts in thousands, except share and per share amounts)

1.     SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

The condensed consolidated financial statements of SureWest Communications (the “Company”) have been prepared in accordance with United States generally accepted accounting principles for interim financial information and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). In the opinion of management, all adjustments (consisting only of normal recurring adjustments, except as disclosed below) considered necessary for a fair presentation of the results for the interim periods shown have been included. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with U.S. generally accepted accounting principles have been condensed or omitted pursuant to such SEC rules and regulations and accounting principles applicable for interim periods. Management believes that the disclosures made are adequate to make the information presented not misleading. These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in the Company’s 2003 Annual Report on Form 10-K filed with the SEC.

The Company is a holding company with wholly-owned subsidiaries that provide integrated communications services in Northern California. The Company’s principal operating subsidiary is SureWest Telephone (formerly known as Roseville Telephone Company). SureWest Directories, SureWest Long Distance (formerly known as Roseville Long Distance Company), SureWest Broadband and SureWest Wireless are each subsidiaries of the Company. The Company expects that the sources of its revenues and its cost structure may be different in future periods, both as a result of its entry into new communications markets and competitive forces in each of the markets in which the Company has operations.

Stock-based Compensation

The Company has two stock-based compensation plans. Effective January 1, 2003, the Company adopted the fair value recognition provisions of Statement of Financial Accounting Standards (“SFAS”) No. 123, “Accounting for Stock-Based Compensation.” Under the prospective method of adoption selected by the Company under the provisions of SFAS No. 148, “Accounting for Stock-Based Compensation – Transition and Disclosure,” the fair value method of accounting was applied to all employee awards granted, modified, or settled after January 1, 2003. The Company’s prospective adoption of the fair value recognition provisions’ of SFAS No. 123 during 2003 did not have a material effect on the Company’s condensed consolidated financial statements for the quarter and nine months ended September 30, 2003. Stock-based compensation associated with employee stock options is recognized over the vesting periods (which range from 1 to 5 years) using the graded vesting method.

The fair values of the Company’s employee stock options were estimated at the date of grant using the Black-Scholes option-pricing model with the following weighted-average assumptions for the nine months ended September 30, 2003 (no options were granted during the quarter ended September 30, 2003 or the quarter and nine months ended September 30, 2004):

Risk-free Interest Rate 1.79%
Expected Dividend Yield 2.50%
Expected Volatility 42.48%
Expected Lives 4.0 years

The Black-Scholes option pricing model includes assumptions regarding dividend yields, expected volatility, expected lives and risk-free interest rates. These assumptions reflect management’s best estimates, but these items involve inherent uncertainties based on market conditions generally outside of the control of the Company. As a result, if other assumptions had been used in the current period, actual and pro forma stock-based compensation expense could have been materially different. If management uses different assumptions in future periods, stock-based compensation expense could be materially impacted in future periods.

6



SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

The expense related to stock-based employee compensation included in the determination of net income is less than that which would have been recognized if the fair value method had been applied to all awards granted after the original effective date of SFAS No. 123. If the Company had elected to adopt the fair value recognition provisions of SFAS No. 123 as of its original effective date, pro forma net income (loss) and earnings (loss) per share would be as follows:

Quarter Ended
September 30,

Nine Months Ended
September 30,

2004
2003
2004
2003
Net income (loss), as reported     $(1,602 ) $1,502   $340   $4,890  
                       
Add: Stock-based employee compensation  
  expense included in reported net income  
  (loss), net of related tax effects    122    24    359    100  
                       
Deduct: Total stock-based employee  
  compensation expense determined using  
  the fair value method for all awards,  
  net of related tax effects    (257 )  (324 )  (954 )  (1,030 )




Pro forma net income (loss)   $(1,737 ) $1,202   $(255 ) $3,960  




   
Earnings (loss) per share:  
                       
  Basic--as reported   $ (0.11 ) $0.10 $0.02 $0.34
  Basic--pro forma   $(0.12 ) $0.08 $(0.02 ) $0.27
                       
  Diluted--as reported   $(0.11 ) $0.10 $0.02 $0.34
  Diluted--pro forma   $(0.12 ) $0.08 $(0.02 ) $0.27

There were no options granted to employees during the quarter or nine months ended September 30, 2004 and during the quarter ended September 30, 2003. The weighted-average grant date fair value of options granted to employees was $8.75 per share during the nine months ended September 30, 2003.

Other Comprehensive Income (Loss)

The Company’s consolidated net income (loss) equaled its consolidated comprehensive income (loss) for the quarters and nine-month periods ended September 30, 2004 and 2003.

As of September 30, 2004 and 2003, the accumulated other comprehensive loss was $261 and $1,637, respectively, which consisted of minimum pension and post-retirement benefit liability adjustments, net of income taxes.

Cumulative Effect of Change in Accounting Principle

The Company adopted SEC Staff Accounting Bulletin (“SAB”) No. 101, “Revenue Recognition in Financial Statements,” effective January 1, 2000, which requires non-recurring revenues associated with service and activation charges to be deferred. The cumulative effect of this change in accounting principle was $3,273, net of tax, ($0.21 per share) in 2000.

7



SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

For the three-month periods ended March 31, June 30, and September 30, 2004 and 2003, the Company recognized the following revenues that were included in the cumulative effect adjustment as of January 1, 2000:

      Three Months Ended:
 
March 31, 2004 $ 56
June 30, 2004 $ 40
September 30, 2004 $ 26
March 31, 2003 $ 128
June 30, 2003 $ 114
September 30, 2003 $ 96
                       

The net effect of these revenues in 2004 was to increase net income or decrease the net loss in the three-month periods ended March 31, June 30, and September 30 by $32 (no effect on earnings per share), $23 (no effect on earnings per share) and $16 (no effect on loss per share), respectively.

The net effect of these revenues in 2003 was to increase net income in the three-month periods ended March 31, June 30, and September 30 by $75 ($0.01 per share), $68 (no effect on earnings per share) and $57 (no effect on earnings per share), respectively.

Adjustments and Reclassifications

During the Company’s financial statement closing process for the quarter ended December 31, 2003, certain matters were identified related to prior financial reporting periods that necessitated the recording of adjustments to the Company’s condensed consolidated financial statements. Such adjustments pertained principally to: (i) property, plant and equipment and (ii) cash, and management believes that weaknesses in the Company’s internal controls caused the errors that resulted in these adjustments. The Company does not believe any of the aforementioned amounts are material, individually or in the aggregate, to the respective prior interim periods based on both quantitative and qualitative factors, including the trend of operating results. Accordingly, the Company prospectively corrected these errors during the fourth quarter of 2003. Certain of the aforementioned amounts relating to prior periods would have reduced the Company’s consolidated net income by $1,250, or $0.09 per basic and diluted share, and $1,592, or $0.11 per basic and diluted share, during the quarter and nine months ended September 30, 2003, respectively, had such errors been corrected in the periods in which they originated.

During the Company’s financial statement closing process for the quarter ended September 30, 2004, certain matters were identified related to prior financial reporting periods that necessitated the recording of adjustments to the Company’s condensed consolidated financial statements for the three months ended September 30, 2004. Such adjustments increased depreciation expense by $822 and decreased cost of sales by $39 in the quarter ended September 30, 2004. Management believes that weaknesses in the Company’s internal controls caused the errors that resulted in these adjustments. The Company does not believe the aforementioned amounts are material, individually or in the aggregate, to the respective prior quarterly periods based on both quantitative and qualitative factors, including the trend of operating results, nor does it believe the prospective correction of such amounts during the quarter ended September 30, 2004 is material to the Company’s consolidated results of operations based on both quantitative and qualitative factors, including the trend of operating results. The prospective correction of the aforementioned amounts relating to prior periods increased the Company’s consolidated net loss by $468, or $0.03 per basic and diluted share, for the quarter ended September 30, 2004. Such amounts would have reduced the Company’s quarterly consolidated net income by $239, or $0.02 per basic and diluted share, and $272, or $0.02 per basic and diluted share, for the quarters ended March 31, 2004 and June 30, 2004, respectively, had such errors been corrected in the periods in which they originated.

Certain amounts in the Company’s 2003 condensed consolidated financial statements have been reclassified to conform to the presentation of the Company’s 2004 condensed consolidated financial statements.

8



SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

2.     CORPORATE TREASURY INVESTIGATION

In December 2003, the Company discovered certain irregular bank transactions and deposits in a routine investigation following the abrupt resignation of an employee in the Company’s Corporate Finance Department. Immediately following the Company’s initial review that uncovered suspect transfers, the Company broadened its review of the investment and cash operations, and a special corporate investigation was launched by the Audit Committee of the Board of Directors, which engaged outside counsel and forensic auditors. The investigations revealed concealed illegal transfers in violation of the Company’s investment and cash management policies. The Company believes that the irregularities were limited to the 2003 calendar year. The investigation suggests that as much as $25,000 may have been involved in the scheme. Nearly all of the funds have been recovered; however, approximately $1,828 remained outstanding and was reflected as a non-operating loss in the Company’s 2003 consolidated financial statements. On October 26, 2004, the Company executed a release and partial assignment of claims with the insurance company and received an insurance recovery in the amount of $1,803. The recovery will be recognized in the fourth quarter of 2004 as a non-operating gain in the Company’s consolidated financial statements. In January 2004, the Federal Bureau of Investigation (“FBI”) launched its own probe into the illegal funds transfer. On February 5, 2004, the FBI made three arrests, including a former employee of the Company’s Corporate Finance Department, on charges of mail fraud, conspiracy and money laundering. The Company has been advised that one of the individuals has entered a plea of guilty. The Company has filed a civil lawsuit seeking to recover the misappropriated funds and other costs from five individuals and a private company allegedly associated with the fraudulent scheme to illegally transfer the Company’s funds to outside accounts. The Company will recognize additional recoveries of funds, if any, in future periods to the extent of its litigation recoveries.

3.     CHANGE IN ESTIMATE

In January 2004, the Company revised its long-term network operating plan for its Telecommunications (“Telecom”) and Wireless segments as a result of the successful adoption of certain new technologies that enable the Company to maximize the return on existing network facilities and migrate to other new technologies at the point in time in which the benefit to do so exceeds the cost of conversion. As a result of this change in strategic direction, which was formally approved by the Company’s Board of Directors in December 2003, the Company has evaluated the appropriateness of its estimated useful lives of certain property, plant and equipment at both the Telecom and Wireless segments. Based on this evaluation, the Company increased the estimated useful lives of Telecom’s digital switching, circuit and cable equipment by one to three years and Wireless’ base stations, towers and network software by one to eight years. The Company also decreased the estimated useful lives of certain other Telecom assets, including certain other switching and voicemail equipment. These changes were made effective January 1, 2004. The Company’s revisions have been supported by an assessment and report from an independent third party with expertise in this area that found the revisions to be reasonable in light of the Company’s plan and useful life estimates in comparable businesses.

During the quarter and nine months ended September 30, 2004, this change in estimate decreased consolidated depreciation expense by $2,451 and $8,407, respectively, and increased consolidated net income or decreased consolidated net loss by $1,466 ($0.10 per share) and $4,481 ($0.31 per share), respectively. This change in accounting estimate decreased Telecom depreciation expense and increased Telecom income from operations by $1,104 and $4,392 for the quarter and nine months ended September 30, 2004, respectively. In addition, Wireless depreciation expense and loss from operations decreased by approximately $1,347 and $4,015, respectively, for the quarter and nine months ended September 30, 2004 as a result of this change in accounting estimate.

9



SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

4.     BUSINESS SEGMENTS

The Company has three reportable business segments: Telecom, Broadband and Wireless. The Telecom segment includes SureWest Telephone, SureWest Directories and SureWest Long Distance, which provide landline telecommunications services, directory advertising, Digital Subscriber Line (“DSL”) service, long distance services and certain non-regulated services. SureWest Telephone, which is the principal operating subsidiary of the Telecom segment, provides local and toll telephone services, network access services and certain non-regulated services. SureWest Directories publishes and distributes SureWest Telephone’s directory, including the sale of yellow pages advertising. SureWest Directories is also engaged in the business of producing, publishing and distributing directories in other Northern California communities outside of SureWest Telephone’s service area. SureWest Long Distance is a reseller of long distance services.

The Broadband segment includes the Company’s subsidiaries SureWest Broadband and SureWest Broadband Business Services. SureWest Broadband Business Services is comprised of a division of SureWest Telephone operating as a Competitive Local Exchange Carrier. The Broadband segment provides various services, including high-speed and dial-up Internet, digital video, local, network access, toll telephone and managed services in the greater Sacramento area, principally to customers residing outside of SureWest Telephone’s service area. The Company offers high-speed Internet, digital video and local and long distance phone service as a bundled package referred to as fiber-to-the-premise (“FTTP”) (previously referred to as “Triple Play”). In December 2003, SureWest Broadband began offering digital video services to customers inside SureWest Telephone’s service area.

The Wireless segment consists of the Company’s subsidiary SureWest Wireless, which provides wireless services. SureWest Wireless derives its revenue from the provision of wireless voice services, sales of handsets and related communication equipment, long distance service, handset insurance, roaming service and custom calling features. Wireless services are provided on a month-to-month basis and are generally billed in advance for non-contract subscribers and in arrears for contract subscribers.

In accordance with the provisions of SFAS No 131, “Disclosure About Segments of an Enterprise and Related Information,” the Company has aggregated certain of its operating units within the Telecom and Broadband segments because it believes that such operating units share similar economic characteristics.

Corporate Operations are allocated to the appropriate segments, except for cash, investments, certain property, plant, and equipment and miscellaneous other assets. However, the investment income associated with cash and investments held by Corporate Operations is included in the results of the operations of the Company’s segments. The Company evaluates the performance of its segments based on income (loss) from operations.

These segments are strategic business units that offer different products and services. The Company accounts for intersegment revenues and expenses at prevailing market rates. The Company’s business segment information is as follows:

10



SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Telecom
Broadband
Wireless
Corporate
Operations

Intercompany
Eliminations

Consolidated

 
For the three months ended
                           
  September 30, 2004:  
Operating revenues from external  
   customers   $ 35,152   $ 9,966   $ 8,121   $ --   $ --   $ 53,239  
Intersegment revenues    6,298    447    424    --    (7,169 )  --  
Operating expenses*    23,316    15,893    9,524    --    (7,169 )  41,564  
Depreciation and amortization    6,192    3,981    3,019    --    --    13,192  
Income (loss) from operations   $ 11,942   $ (9,461 ) $ (3,998 ) $ --   $ --   $ (1,517 )

 
For the three months ended
  
  September 30, 2003:  
Operating revenues from external  
   customers   $ 34,458   $ 7,402   $ 6,995   $ --   $ --   $ 48,855  
Intersegment revenues    5,760    456    169    --    (6,385 )  --  
Operating expenses*    19,676    10,374    8,629    --    (6,385 )  32,294  
Depreciation and amortization    7,811    1,148    3,925    --    --    12,884  
Income (loss) from operations   $ 12,731   $ (3,664 ) $ (5,390 ) $ --   $ --   $ 3,677  

 
As of and for the nine months ended
  
  September 30, 2004:  
Operating revenues from external  
   customers   $ 105,118   $ 28,655   $ 23,170   $ --   $ --   $ 156,943  
Intersegment revenues    19,002    1,335    1,113    --    (21,450 )  --  
Operating expenses*    66,453    44,421    27,446    --    (21,450 )  116,870  
Depreciation and amortization    18,719    8,270    9,072    --    --    36,061  
Income (loss) from operations    38,948    (22,701 )  (12,235 )  --    --    4,012  
Total assets   $ 603,386   $ 182,243   $ 138,698   $ 141,304   $ (636,379 ) $ 429,252  

 
As of and for the nine months ended
  
  September 30, 2003:  
Operating revenues from external  
   customers   $ 105,506   $ 20,792   $ 20,184   $ --   $ --   $ 146,482  
Intersegment revenues    17,150    1,238    471    --    (18,859 )  --  
Operating expenses*    61,147    30,827    24,436    --    (18,859 )  97,551  
Depreciation and amortization    23,261    2,962    11,559    --    --    37,782  
Income (loss) from operations    38,248    (11,759 )  (15,340 )  --    --    11,149  
Total assets   $ 568,025   $ 96,891   $ 132,605   $ 61,043   $ (413,748 ) $ 444,816  

        *Exclusive of depreciation and amortization

5.     ESTIMATED SHAREABLE EARNINGS OBLIGATIONS AND OTHER REGULATORY MATTERS

Certain of the Company’s rates are subject to regulation by the Federal Communications Commission (“FCC”) and the California Public Utilities Commission (“CPUC”). Pending and future regulatory actions may have a material impact on the Company’s consolidated financial position and results of operations.

Revenues from certain telephone services are affected by rates authorized by various regulatory agencies. Intrastate service rates are subject to regulation by the CPUC. With respect to toll calls initiated by interexchange carriers’ customers, the interexchange carriers are assessed access charges based on tariffs filed by SureWest Telephone. Interstate access rates and resultant earnings are subject to regulation by the FCC. With respect to interstate services, SureWest Telephone has filed its own tariff with the FCC for all elements of access services except carrier common line charges, for which SureWest Telephone concurs with tariffs filed by the National Exchange Carrier Association (“NECA”).

11



SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

In 1999, SBC expressed interest in entering into a new, permanent compensation arrangement for extended area service (“EAS”). At that time, SBC had been paying SureWest Telephone approximately $11,500 per year for EAS pursuant to a Settlement Transition Agreement. In November 2000, the CPUC authorized SBC to terminate its annual EAS payments to SureWest Telephone effective November 30, 2000. The CPUC authorized replacement funding to SureWest Telephone on an interim basis using funds from the California High Cost Fund (“CHCF”). The CHCF is a program designed by the CPUC to establish a fair and equitable local rate structure and to reduce any disparity in the rates charged by telephone companies serving high-cost areas. This interim funding was due to expire on January 1, 2005. However, on September 28, 2004, the Governor of California signed SB1276 into law, which amended the existing legislation and extended the expiration date to January 1, 2009. In addition, the CPUC opened an Order Instituting Investigation (“OII”) for the purpose of determining whether future recovery of all, none, or a portion of the approximate $11,500 annual payments previously received from SBC should come from SureWest Telephone’s ratepayers or other regulatory recovery mechanisms. This proceeding began in 2001, evidentiary hearings were held during 2002, and briefing was completed in February 2003. In this proceeding, the CPUC’s Office of Ratepayer Advocates (“ORA”) recommended that the CPUC discontinue SureWest Telephone’s present interim EAS funding from the CHCF without replacement revenues from ratepayers. The CPUC has made no indication as to what, if any, changes will be forthcoming relating to EAS revenues. The results of these proceedings and their potential effects on SureWest Telephone cannot yet be determined.

In 1996, the CPUC issued a decision in connection with SureWest Telephone’s general rate proceeding, which authorized SureWest Telephone to implement a New Regulatory Framework (“NRF”) for services furnished within SureWest Telephone’s service area in order to accommodate market and regulatory movement toward competition and greater pricing flexibility. Under the NRF, SureWest Telephone is subject to ongoing monitoring and reporting requirements, including a sharing mechanism, whereby SureWest Telephone is required to share earnings with customers through reductions of revenues if its earned annual rate-of-return exceeds that authorized by the CPUC.

In accordance with the requirements of its general rate case order, SureWest Telephone filed an application for review of its NRF in 1999. In connection with this proceeding, the ORA undertook a verification audit of SureWest Telephone’s non-regulated and affiliated transactions pursuant to the general rate case and other CPUC orders. In June 2001, the CPUC adopted its decision in this matter (the “Decision”). The Decision did not suspend the sharing mechanism as SureWest Telephone had requested, and the CPUC ruled that SureWest Telephone must change the method used to allocate costs for services provided by SureWest Telephone to its affiliates, the treatment of certain directory revenues and the treatment of internal-use software costs.

The Company has been involved in a proceeding at the CPUC that has considered the continued need for certain sharing requirements in the intrastate jurisdiction and, in connection with that review, has also considered the issue of whether the Company overearned in the intrastate jurisdiction in recent monitoring periods and, if so, the amount of such overearnings that should be shared with customers. On July 27, 2004, the Company entered into a settlement agreement with the other parties in the proceeding, the ORA and The Utility Reform Network (“TURN”), which is intended to resolve all issues in the proceeding. Among other things, the settlement agreement addresses and resolves all earnings issues for the monitoring periods 2000 through 2004, puts into place a surcredit mechanism for the amount of the settlement, and suspends the requirement for any intrastate sharing for monitoring periods from January 1, 2005 through at least December 31, 2010. The Company expects a draft decision during the fourth quarter of 2004. Further, the Company anticipates that the draft decision may be approved by the CPUC during the fourth quarter of 2004. When and if the settlement agreement is approved by the CPUC, the Company will reassess its estimated intrastate shareable earnings obligations.

The FCC monitors SureWest Telephone’s interstate earnings through the use of annual cost separation studies prepared by SureWest Telephone, which utilize estimated cost information and projected demand usage. The FCC establishes rules that carriers must follow in the preparation of the annual studies. Additionally, under current FCC rules governing rate making, SureWest Telephone is required to establish interstate rates based on projected demand usage for its various services and determine the actual earnings from these rates once actual volumes and costs are known.

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SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

During the quarter ended March 31, 2004, SureWest Telephone changed its estimates for a portion of its interstate and intrastate shareable earnings obligations as a result of periodic cost separation studies. These changes in accounting estimates increased the Company’s consolidated revenues by $539 and net income by $310 ($0.02 per share) for the nine months ended September 30, 2004.

As a result of periodic cost separation studies, the Company changed its estimates for a portion of SureWest Telephone’s interstate and intrastate shareable earnings obligations and certain National Exchange Carrier Association (“NECA”) Carrier Common Line (“CCL”) accounts receivable balances during the first and third quarters of 2003. These changes in accounting estimates decreased the Company’s consolidated revenues by $277 and net income by $166 ($0.01 per share) during the first quarter of 2003 and increased the Company’s consolidated revenues and net income by $246 and $145 ($0.01per share), respectively, during the third quarter of 2003. For the nine months ended September 30, 2003, these changes in accounting estimates decreased the Company’s consolidated revenues by $31 and net income by $21, respectively.

During the year ended December 31, 2001, SureWest Telephone made payments to certain telecommunications companies aggregating $6,800 related to interstate shareable earnings obligations for the monitoring period 1999-2000. No similar payments were made during the quarter or nine-month periods ended September 30, 2004 or 2003. On June 26, 2003, the Company entered into an agreement to recover $1,950 of the amount paid to a telecommunications company in 2001. Therefore, the Company recognized a receivable from this telecommunications company in the amount of $1,950 as of June 30, 2003 through a credit to network access service revenues for the three months ended June 30, 2003. The Company received the funds on July 8, 2003. The Company is currently seeking a similar refund from another telecommunications company. However, the recoverability of the remaining funds cannot presently be determined because the bankruptcy proceeding relating to the telecommunications company from which the Company is seeking a refund has not been completed.

Beginning in January 2002, SureWest Telephone began paying a customer refund for intrastate overearnings relating to the years 1998 and 1999. A portion of the consumer’s intrastate service charges was returned in the form of a surcredit beginning in January 2002 and ending in January 2003, totaling approximately $4,605 (of which $294 was returned during January 2003). Such refunds were recorded as a reduction of the Company’s estimated intrastate shareable earnings obligations.

Beginning in November 2003, SureWest Telephone began paying a customer refund for intrastate overearnings relating to the year 2002. A portion of the consumer’s intrastate service charges was returned to the consumers in the form of a surcredit beginning in November 2003 and ending in February 2004, totaling $483 (of which $208 was returned during the first quarter of 2004). Such refunds were recorded as a reduction of the Company’s estimated intrastate shareable earnings obligations.

As of September 30, 2004, the Company’s condensed consolidated balance sheet reflected aggregate liabilities of $12,642 relating to SureWest Telephone’s estimated interstate and intrastate shareable earnings obligations. The calculations supporting these liabilities are very complex and involve a variety of estimates prior to the ultimate settlement of such obligations. In addition, SureWest Telephone’s interstate shareable earnings obligations lapse over time if SureWest Telephone’s interexchange carrier and other customers do not claim the amounts ascribed to them. Further, should a final decision be approved by the CPUC that adopts the settlement agreement, described above, the decision would settle the Company’s existing estimated intrastate shareable earnings obligations and eliminate the exposure of the Company to sharing of any intrastate overearnings for the immediate future and promote decision making that is focused more on competitive market needs rather than these regulatory considerations. Accordingly, it is reasonably possible that management’s estimates of the Company’s liabilities for interstate and intrastate shareable earnings obligations could change in the near term, and the amounts involved could be material.

6.     PENSION AND OTHER POST-RETIREMENT BENEFITS

Components of Net Periodic Benefit Cost

Net periodic pension costs recognized in the condensed consolidated statements of income for the quarters and nine-month periods ended September 30, 2004 and 2003 under the defined benefit pension plan (“Pension Plan”), Supplemental Executive Retirement Plan (“SERP”) and post-retirement benefits other than pension (“Other Benefits”) plan included the following components:

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SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Pension Plan and SERP
Other Benefits
2004
2003
2004
2003
Quarter ended September 30,                    
Service cost-benefits earned during the  
  period   $ 1,340   $ 980   $ 161   $ 73  
Interest cost on projected benefit  
  obligation    1,774    1,472    120    67  
Expected return on plan assets    (2,008 )  (1,356 )  (52 )  (22 )
Amortization of prior service cost    86    77    15    6  
Recognized net actuarial loss    120    171    --    --  
Expected disbursement for life insurance  
  premiums    --    --    (26 )  (17 )




Net pension cost   $ 1,312   $ 1,344   $ 218   $ 107  




Nine months ended September 30,  
Service cost-benefits earned during the  
  period   $ 4,020   $ 3,417   $ 352   $ 166  
Interest cost on projected benefit  
  obligation    5,321    5,130    262    153  
Expected return on plan assets    (6,025 )  (4,727 )  (113 )  (51 )
Amortization of prior service cost    259    269    32    13  
Recognized net actuarial loss    360    598    --    --  
Expected disbursement for life insurance  
  premiums    --    --    (57 )  (39 )




Net pension cost   $ 3,935   $ 4,687   $ 476   $ 242  




Employer Contributions

The Company expects to contribute $5,000 and $447 to the Pension Plan and Other Benefits plan, respectively, in 2004. As of September 30, 2004, the Company has contributed $5,000 to the Pension Plan (no contributions have been made during 2004 to the Other Benefits plan).

7.     LINE OF CREDIT

In March 2000, the Company entered into a business loan agreement with a bank for a $30,000 line of credit with a term of three years. In July 2002, the bank amended the credit facility increasing the borrowing capacity from $30,000 to $50,000. In March 2004, the bank further amended the credit facility extending the expiration date until June 1, 2005 and revising certain covenants. Interest on this credit facility is based on a LIBOR-based pricing formula. While the Company has borrowed previously under this credit facility, there were no amounts outstanding under this credit facility as of September 30, 2004, nor since the issuance of the Company’s Series B Notes in March 2003. In anticipation that the Company would be unable to meet the interest coverage ratio covenant (the “Covenant”) related to this business loan agreement for the period ending September 30, 2004, the Company obtained a waiver with respect to the Covenant for the periods ended September 30, 2004 and ending December 31, 2004 prior to September 30, 2004.

The Company’s primary credit facilities contain financial and operating covenants that restrict, among other things, the payment of cash dividends, repurchase of the Company’s capital stock, the making of certain other restricted payments and the incurrence of additional indebtedness. The covenants also require the Company to maintain certain financial ratios and minimum levels of tangible net worth. At September 30, 2004, approximately $19,165 was available for the payment of cash dividends, stock payments or other restricted payments under the terms of the Company’s covenants.

14



SUREWEST COMMUNICATIONS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

8.     COMMITMENTS AND CONTINGENCIES

The Company has entered into various cable television franchise agreements with associated letters of credit totaling $150 in the aggregate as of September 30, 2004.

The Company is subject to certain legal and regulatory proceedings and examinations, Internal Revenue Service examinations and other tax exposures, and other claims arising in the ordinary course of its business. In the opinion of management, the ultimate outcome of these matters will not materially affect the consolidated financial position, results of operations, or cash flows of the Company.

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Back to Table of Contents


 

PART I

ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

        (Amounts in thousands, except selected operating metrics and per share amounts)

Certain information included in the Company’s quarterly report on Form 10-Q, including that which relates to the impact on future revenue sources and potential sharing obligations of pending and future regulatory orders, continued expansion of the telecommunications network and expected changes in the sources of the Company’s revenue and its cost structure resulting from its entrance into new communications markets, are forward looking statements and are made pursuant to the safe harbor provisions of the Securities Litigation Reform Act of 1995. Such forward looking statements are subject to a number of risks, assumptions and uncertainties that could cause the Company’s actual results to differ from those projected in such forward looking statements.

Important factors that could cause actual results to differ from those set forth in the forward looking statements include, but are not limited to: advances in telecommunications technology, changes in the telecommunications regulatory environment, changes in the financial stability of other telecommunications providers who are customers of the Company, changes in competition in markets in which the Company operates, adverse circumstances affecting the economy in California in general, and in the Sacramento, California Metropolitan area in particular, the availability of future financing, changes in the demand for services and products, new product and service development and introductions, pending and future litigation, internal control weaknesses and unanticipated changes in the growth of the Company’s emerging businesses including the wireless, Internet, digital video and Competitive Local Exchange Carrier operating entities.

Corporate Structure

SureWest Communications (the “Company”) is a holding company with wholly-owned subsidiaries operating in the Telecommunications (“Telecom”), Broadband and Wireless segments.

The Telecom segment includes SureWest Telephone (formerly known as Roseville Telephone Company), SureWest Directories, and SureWest Long Distance (formerly known as Roseville Long Distance Company), which provide landline telecommunications services, directory advertising, Digital Subscriber Line (“DSL”) service, long distance services and certain non-regulated services. SureWest Telephone, which is the principal operating subsidiary of the Telecom segment, provides local and toll telephone services, network access services and certain non-regulated services. SureWest Directories publishes and distributes SureWest Telephone’s directory, including the sale of yellow pages advertising. SureWest Directories is also engaged in the business of producing, publishing and distributing directories in other Northern California communities outside of SureWest Telephone’s service area. SureWest Long Distance is a reseller of long distance services.

The Broadband segment includes the Company’s subsidiaries SureWest Broadband and SureWest Broadband Business Services. SureWest Broadband Business Services is comprised of a division of SureWest Telephone operating as a Competitive Local Exchange Carrier. The Broadband segment provides various services including: high-speed and dial-up Internet, digital video, local and network access, toll telephone and managed services in the greater Sacramento area, principally to customers residing outside of SureWest Telephone’s service area. The Company offers high-speed Internet, digital video and local and long distance phone service as a bundled package referred to as fiber-to-the-premise (“FTTP”) (previously referred to as “Triple Play”). In December 2003, SureWest Broadband began offering digital video services to customers inside SureWest Telephone’s service area.

The Wireless segment consists of the Company’s subsidiary SureWest Wireless, which provides wireless services. SureWest Wireless derives its revenue from the provision of wireless voice services, sales of handsets and related communication equipment, long distance service, handset insurance, roaming service and custom calling features. Wireless services are provided on a month-to-month basis and are generally billed in advance for non-contract subscribers and in arrears for contract subscribers.

16



The Company expects that the sources of its revenues and its cost structure may be different in future periods, both as a result of its entry into new communications markets and competitive forces in each of the markets in which the Company has operations.

Treasury Investigation and Internal Control Matters

In January 2004, the Audit Committee of the Board of Directors launched a formal investigation, and retained the law firm of Reed Smith LLP as independent legal counsel to conduct the investigation with the assistance of forensic accountants (the firm of Deloitte & Touche LLP was retained by Reed Smith LLP). The investigation resulted from a preliminary investigation by Company management, (commenced approximately December 15, 2003 and concluded December 26, 2003) triggered by the abrupt resignation of an employee in the Company’s Corporate Finance Department, indicating irregularities by the former employee in the Company’s cash management and investment functions, and violations of the Company’s investment policies. At the time of the commencement of the special investigation, approximately $1,828 of Company funds were outstanding without proper documentation. On October 26, 2004, the Company executed a release and partial assignment of claims with the insurance company and received an insurance recovery in the amount of $1,803. The recovery will be recognized in the fourth quarter of 2004 as a non-operating gain in the Company’s consolidated financial statements.

The independent legal counsel, with the assistance of the forensic accountants, undertook an extensive process to (i) investigate the facts and circumstances giving rise to the misappropriation of Company funds, (ii) determine whether there were any similar or related transactions and any Company employees involved in the previously-identified transactions other than those known to the Company at the commencement of the investigation, (iii) determine the underlying mechanics in the origination of the transactions and the circumstances under which detection failed to occur and (iv) evaluate internal controls relating to the affected portion of the Company’s business.

The Audit Committee of the Board of Directors has been advised by independent legal counsel that:

All of the unauthorized transactions occurred in 2003 and remained undetected until December 2003, consisting of thirteen distinct principal transfers to and from the Company beginning on January 10, 2003, with additional transfers occurring in the months of March, April, July, August and December 2003;
 
The unauthorized transactions were actively concealed by the Company's former employee in the Company's books and records; and
 
Independent legal counsel did not uncover any other similar transactions nor any evidence that any other Company employees intentionally participated in the unauthorized transactions.
 

The independent legal counsel further reported to the Audit Committee (i) its view that existing Company control procedures prior to the discovery of the unauthorized transactions were either circumvented or ignored, and the control procedures existing at the time of the unauthorized transactions were not adequate and (ii) the Company, subsequent to the discovery of the unauthorized transactions, had developed and implemented a number of key internal controls. In addition, the independent legal counsel provided additional control recommendations to the Audit Committee for review and consideration.

In connection with the audit of the Company’s consolidated financial statements for the year ended December 31, 2003, Ernst & Young LLP, the Company’s independent registered public accounting firm, advised the Audit Committee on March 12, 2004, and delivered a formal letter to the Audit Committee on March 26, 2004, that it had concluded that material weaknesses in the Company’s internal control existed, including with respect to certain of the issues identified as a result of the Audit Committee’s special investigation. Other than the material weakness described in their letter, Ernst & Young LLP did not advise the Company of any other reportable conditions. The Company has performed substantial additional procedures designed to ensure that the internal control deficiencies did not lead to material misstatements in its consolidated financial statements, notwithstanding the presence of the noted internal control weaknesses.

During 2004, the Company instituted additional processes and procedures to improve internal control. Subsequent to the discovery of the unauthorized wire transactions, the Company implemented a number of internal controls with respect to cash and investment activities.

17



The Audit Committee made a number of additional recommendations to the Company’s Board of Directors for further review and consideration, which were formally acted upon beginning early in the second quarter of 2004, and contemplate additional actions in 2004. Such initiatives relate to:

An assessment to be conducted with respect to the Company's Corporate Finance Department, which encompasses the Company's accounting and finance personnel, including specifically relating to the number of personnel, and the collective mix and technical skills of such personnel, and the addition of new personnel if necessary. During the second quarter, the Company's Board of Directors approved the addition of six personnel in the Corporate Finance Department. The Company has hired three of the six additional personnel and is actively recruiting the remaining three. Further evaluation will be conducted by the Chief Financial Officer and, if deemed appropriate, with the assistance of a third party, in continuing consultation with the Board;
 
An internal audit process, with tasks to be performed either by Company personnel or a third party, with reporting duties to the Chairman of the Company's Audit Committee (implemented in part by the Company's hiring of a Senior Internal Auditor in July 2004);
 
A more significant effort devoted to internal controls training for all affected personnel, and an increased emphasis on the completion of internal controls documentation, including as required by Section 404 of the Sarbanes-Oxley Act of 2002 (including the retention in May 2004 of third-parties to assist in performing internal control reviews of all of the Company's accounting systems, and to assist in expediting the completion of the internal controls documentation); and
 
The preparation and implementation of a formal accounting policies and procedures manual or electronic database to serve as a reference tool for Company personnel and to establish uniformity and consistency throughout the Company. The preparation of the accounting policies and procedures manual was completed in October 2004.
 

The Company has previously taken actions that it believes have improved internal controls, including:

The establishment of a Disclosure Committee comprised of Management personnel and senior representatives of the Company's Corporate Finance Department, which undertakes reviews prior to significant filings with the Securities and Exchange Commission ("SEC");
 
The modification of written ethics and compliance materials provided to Company employees, and the formal adoption of a Code of Ethics and Business Conduct, and the related establishment of confidential procedures which permit Company employees to communicate anonymously in the event of suspected violations of laws or Company standards (together with mandatory classes in 2004 for all Company employees to review the Code of Ethics and Business Conduct); and
 
The implementation in 2003 of new enterprise resource planning and accounting software, which likely assisted in identifying certain of the accounting deficiencies noted above relating to property, plant and equipment. (The Company in 2004 also improved modules in its new software and undertook in October 2004 revised physical verification and other procedures to improve its accounting for property, plant and equipment).
 

18



On April 15, 2004, Michael D. Campbell, the Company’s Executive Vice President and Chief Financial Officer retired from the Company. Brian H. Strom, President and Chief Executive Officer of the Company, served as interim Chief Financial Officer while the Company undertook the search for a new Chief Financial Officer. Effective October 4, 2004, Philip A. Grybas joined the Company as Senior Vice President and Chief Financial Officer. Mr. Grybas has more than 20 years of finance and accounting experience in the telecommunications industry.

The Company filed an insurance claim to recover the missing funds, and for which payment has been received in the amount of $1,803 in October 2004 and has filed a civil lawsuit seeking to recover its losses and other costs from five individuals and a private company allegedly associated with the fraudulent scheme to illegally transfer the Company’s funds to outside accounts. The Company has been advised that one of the individuals has pleaded guilty. The Company will recognize a recovery of funds, if any, in future periods to the extent of additional litigation recoveries.

The Company, in early 2004, has engaged in informal discussion with the SEC, which has possession of certain background information, regarding the facts and circumstances of the unauthorized funds transfers. The Company provided supplemental information to the SEC regarding the results of the investigation, including with respect to the report by independent legal counsel to the Audit Committee, and it will provide additional information in response to any future requests.

The Company anticipates completing enhancements and testing to assess the related internal controls to certain of the modules of its enterprise resource planning system relating to property, plant and equipment during the fourth quarter of 2004. It is the Company’s current view that the testing of the internal controls relating to property, plant and equipment, in view of the short time period before the end of the 2004 fiscal year, will require manual processes to increase the liklihood of Management’s favorable assessment with respect to such internal controls. Such processes include (i) the performance of detailed reviews on a monthly basis of all open construction projects by the appropriate project manager to validate the results generated by the Company’s systens, and (ii) the review of systematic routines which generate and transfer data between modules within the enterprise resource planning system as necessary to generate accurate reports. The Company believes that it is reasonably likely that the material wekaness related to property, plant and equipment may not be remediated until the second quarter of 2005.

In the third quarter of 2004, the Company identified certain deficiencies related to its Information Technology general and application controls in its enterprise planning and accounting software. In response to these deficiencies, during the third quarter of 2004 the Company engaged an outside consulting firm to design and implement changes to the controls in an effort to remediate the identified deficiencies. Although the Company has made progress in its remediation effort, it is reasonably likely that it will not be fully complete by December 31, 2004.

The Company performed a number of procedures to compensate for the identified material weaknesses in internal controls to permit its certifying officers to state that the Company’s financial statements fairly presented in all material respects the Company’s financial condition, results of operation, and cash flows. Specifically, with respect to the control of cash and investments, the Company performed a comprehensive reconciliation of all cash and investment accounts for each month during fiscal year 2003 and each month during 2004 through and including September, 2004 (in addition to procedures performed in connection with prior years in connection with the Audit Committee’s special investigation).

19



Results of Operations

Consolidated Overview

The tables below reflect certain financial data (on a consolidated and segment basis) and selected operating metrics for each reportable segment as of and for the quarter and nine months ended September 30, 2004 and 2003. Both the financial data and the selected operating metrics demonstrate the increasing importance of the Company’s Broadband and Wireless segments.

Financial Data

Quarter Ended September 30,
Nine Months Ended September 30,
2004
2003
$ Change
% Change
2004
2003
$ Change
% Change
Operating revenues (1)                                    
   Telecom   $ 35,152   $ 34,458   $ 694    2 % $ 105,118   $ 105,506   $ (388 )  -- %
   Broadband    9,966    7,402    2,564    35    28,655    20,792    7,863    38  
   Wireless    8,121    6,995    1,126    16    23,170    20,184    2,986    15  
   Total operating  
     revenues    53,239    48,855    4,384    9    156,943    146,482    10,461    7  

 
Operating income (loss)
  
   Telecom    11,942    12,731    (789 )  (6 )%  38,948    38,248    700    2  
   Broadband    (9,461 )  (3,664 )  (5,797 )  158    (22,701 )  (11,759 )  (10,942 )  93  
   Wireless    (3,998 )  (5,390 )  1,392    (26 )  (12,235 )  (15,340 )  3,105    (20 )
   Total operating income    (1,517 )  3,677    (5,194 )  (141 )  4,012    11,149    (7,137 )  (64 )

 
Net income (loss)
  
   Telecom    7,034    7,500    (466 )  (6 )  22,872    22,596    276    1  
   Broadband    (5,937 )  (2,546 )  (3,391 )  133    (14,446 )  (7,867 )  (6,579 )  84  
   Wireless    (2,699 )  (3,452 )  753    (22 )  (8,086 )  (9,839 )  1,753    (18 )
   Total net income   $ (1,602 ) $ 1,502   $ (3,104 )  (207 )% $ 340   $ 4,890   $ (4,550 )  (93 )%

(1) External customers only

Selected Operating Metrics

As of September 30,
2004
2003
Change
% Change
Telecom                    
  ILEC access lines    132,981    137,225    (4,244 )  (3 )%
  Long distance lines    46,191    42,048    4,143    10  

 
Broadband
  
  DSL subscribers (1)    21,223    19,164    2,059    11  
  FTTP subscribers (2)    14,690    9,437    5,253    56  
  Revenue-generating units (3)    34,306    21,868    12,438    57  

 
Wireless
  
  Subscribers    49,072    45,175    3,897    9 %
                       
(1) DSL subscribers are customers who receive data services within SureWest Telephone's service area.
(2) FTTP subscribers are customers who receive digital video, voice and/or data services from broadband residential services.
(3) The Broadband segment can deliver multiple services to a customer. Accordingly, the Company maintains statistical data regarding Revenue-generating units for digital video, voice and data, in addition to the number of customers. For example, a single customer who purchases digital video, voice and data services would be reflected as three Revenue-generating units.

20



The Company’s consolidated operating revenues increased $4,384 and $10,461 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003 primarily due to an increase in the number of subscribers and services within the Broadband and Wireless segments.

Broadband segment operating revenues increased $2,564 and $7,863 during the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. This segment experienced an 11% increase in the aggregate number of DSL subscribers at September 30, 2004, as compared to September 30, 2003. More significantly, this segment reported 14,690 FTTP subscribers and 34,306 Revenue-generating units, representing increases of 56% and 57%, respectively, at September 30, 2004 as compared to September 30, 2003, within the broadband residential services business. While continuing to produce significant revenue increases, the expansion of the broadband residential services has and will continue to require significant capital and expense commitments. Accordingly, the Broadband segment incurred larger quarter-over-quarter and year-over-year operating and net losses.

The Wireless segment reported increases in operating revenues of $1,126 and $2,986 during the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. The number of wireless subscribers increased to 49,072 at September 30, 2004, representing a 9% increase from September 30, 2003. SureWest Wireless established its market share in the Sacramento market in large part by promoting an unlimited flat rate regional calling plan. Throughout 2003 and during the first nine months of 2004, SureWest Wireless initiated a number of new service options for customers, including additional regional plans, an unlimited national plan, a family plan and new vertical services (such as wireless data capabilities), which have attracted new customers. Evolution of the marketplace has prompted SureWest Wireless to open four retail stores in its service area, with plans to open a fifth and sixth store in late 2004 and early 2005, respectively. SureWest Wireless is also seeking to expand its service penetration among major accounts in 2004, while seeking to reduce customer turnover (“churn”) and increase revenues from its existing customer base.

Operating revenues in the Telecom segment increased $694 and decreased $388 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. While the Company continues to experience growth from the Broadband and Wireless segments, the Telecom segment continues to be subject to the competitive and regulatory challenges faced by incumbent local exchange carriers (“ILECs”) both nationally and in California. As a result of competitive pressures, this segment experienced decreases in network access revenues due to decreases in (i) access lines of approximately 3%, resulting from increased competition from wireless and wireline competitors, (ii) zone and toll calls and (iii) switched and special access rates. While the Telecom segment continues to generate a majority of the Company’s revenues and yield significant cash flows and net income, the Company believes that the results of the Telecom segment in recent years support the Company’s decision to enter and commit significant resources to newer businesses, particularly in the Broadband segment.

The Company’s consolidated operating expenses increased $9,270 and $19,319 during the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003 due to an increase in cost of services and products expense (exclusive of depreciation and amortization) associated with a larger number of subscribers and services within the Broadband and Wireless segments. Customer operations and selling expenses increased due to additional advertising activity in the current year in the Broadband segment offset in part from internal efficiencies resulting from integrated customer support systems and productivity gains. General and administrative expenses increased as a result of increases in (i) consulting and legal fees due to the treasury investigation, audit services and Sarbanes-Oxley implementation and compliance and (ii) the size of the Company’s workforce, resulting in increases to salaries and wages, worker’s compensation and medical insurance costs.

The Company’s consolidated depreciation and amortization expense increased $308 and decreased $1,721 during the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. As discussed in greater detail below in the Adjustments and Reclassifications section, the increase in depreciation expense during the quarter ended September 30, 2004 was due primarily to the identification and recording of out of period adjustments which increased depreciation expense by $822 during the quarter ended September 30, 2004. The decrease in depreciation expense during the nine month period was due primarily to a change in accounting estimate during the first quarter of 2004, resulting from the successful adoption of certain new technologies that enable the Company to maximize the return on existing network facilities and migrate to other new technologies at the point in time in which the benefit to do so exceeds the cost of conversion. As a result of this change in strategic direction, which was formally approved by the Company’s Board of Directors in December 2003, the Company has evaluated the appropriateness of its estimated useful lives of certain property, plant and equipment at both the Telecom and Wireless segments. Based on this evaluation, the Company increased the estimated useful lives of Telecom’s digital switching, circuit and cable equipment by one to three years and Wireless’ base stations, towers and network software by one to eight years. The Company also decreased the estimated useful lives of certain other Telecom assets, including certain other switching and voicemail equipment. The changes were made effective January 1, 2004. The Company’s revisions have been supported by an assessment and report from an independent third party with expertise in this area that found the revisions to be reasonable in light of the Company’s plans and useful life estimates in comparable businesses.

21



During the quarter and nine months ended September 30, 2004, this change in estimate decreased consolidated depreciation expense by $2,451 and $8,407, respectively, and increased consolidated net income by $1,466 ($0.10 per share) and $4,481 ($0.31 per share), respectively. This change in accounting estimate decreased Telecom depreciation expense and increased Telecom income from operations by $1,104 and $4,392 for the quarter and nine months ended September 30, 2004, respectively. In addition, Wireless depreciation expense and loss from operations decreased by approximately $1,347 and $4,015, respectively, for the quarter and nine months ended September 30, 2004 as a result of this change in accounting estimate.

        Adjustments and Reclassifications

During the Company’s financial statement closing process for the quarter ended December 31, 2003, certain matters were identified related to prior financial reporting periods that necessitated the recording of adjustments to the Company’s condensed consolidated financial statements. Such adjustments pertained principally to (i) property, plant and equipment and (ii) cash, management believes that weaknesses in the Company’s internal controls caused the errors that resulted in these adjustments. The Company does not believe any of the aforementioned amounts are material, individually or in the aggregate, to the respective prior interim periods based on both quantitative and qualitative factors, including the trend of operating results. Accordingly, the Company prospectively corrected these errors during the fourth quarter of 2003. Certain of the aforementioned amounts relating to prior periods would have reduced the Company’s consolidated net income by $1,250, or $0.09 per basic and diluted share, and $1,592, or $0.11 per basic and diluted share, during the quarter and nine months ended September 30, 2003, respectively, had such errors been corrected in the periods in which they originated.

During the Company’s financial statement-closing process for the quarter ended September 30, 2004, certain matters were identified related to prior financial reporting periods that necessitated the recording of adjustments to the Company’s condensed consolidated financial statements for the three months ended September 30, 2004. Such adjustments increased depreciation expense by $822 and decreased cost of sales by $39 in the quarter ended September 30, 2004. Management believes that weaknesses in the Company’s internal controls caused the errors that resulted in these adjustments. The Company does not believe the aforementioned amounts are material, individually or in the aggregate, to the respective prior quarterly periods based on both quantitative and qualitative factors, including the trend of operating results, nor does it believe the prospective correction of such amounts during the quarter ended September 30, 2004 is material to the Company’s consolidated results of operations based on both quantitative and qualitative factors, including the trend of operating results. The prospective correction of the aforementioned amounts relating to prior periods increased the Company’s consolidated net loss by $468, or $0.03 per basic and diluted share, for the quarter ended September 30, 2004. Such amounts would have reduced the Company’s quarterly consolidated net income by $239, or $0.02 per basic and diluted share, and $272,or $0.02 per basic and diluted share, for the quarters ended March 31, 2004 and June 30, 2004, respectively, had such errors been corrected in the periods in which they originated.

Certain amounts in the Company’s 2003 condensed consolidated financial statements have been reclassified to conform to the presentation of the Company’s 2004 condensed consolidated financial statements.

22



Segment Results of Operations

Telecom

Quarter Ended September 30,
Nine Months Ended September 30,
2004
2003
$
Change

%
Change

2004
2003
$
Change

%
Change

Local service     $ 16,567   $ 16,021   $ 546    3 % $ 50,400   $ 47,309   $ 3,091    7 %
Network access service    11,940    12,035    (95 )  (1 )  35,310    39,436    (4,126 )  (10 )
Directory advertising    4,151    3,792    359    9    12,192    11,335    857    8  
Long distance service    1,408    1,293    115    9    3,961    3,803    158    4  
Other    1,086    1,317    (231 )  (18 )  3,255    3,623    (368 )  (10 )
Total operating revenues from  
   external customers    35,152    34,458    694    2    105,118    105,506    (388 )  --  
Intersegment revenues    6,298    5,760    538    9    19,002    17,150    1,852    11  
Operating expenses*    23,316    19,676    3,640    18    66,453    61,147    5,306    9  
Depreciation and amortization    6,192    7,811    (1,619 )  (21 )  18,719    23,261    (4,542 )  (20 )
Operating income    11,942    12,731    (789 )  (6 )  38,948    38,248    700    2  
Net income   $ 7,034   $ 7,500   $ (466 )  (6 )% $ 22,872   $ 22,596   $ 276    1 %

        *Exclusive of depreciation and amortization

        Operating Revenues

Operating revenues from external customers in the Telecom segment increased $694 and decreased $388 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. The Telecom segment is encountering the competitive and regulatory challenges faced by ILECs both nationally and in California. As a result of competitive pressures, the Telecom segment experienced decreases in network access revenues due to decreases in (i) access lines of approximately 3%, resulting from increased competition from wireless and wireline competitors, (ii) zone and toll calls and (iii) switched and special access rates.

Revenues within the Telecom segment are also affected by SureWest Telephone’s shareable earnings obligations. As a result of a decrease in revenues subject to regulation and increased operating expenses during 2004, as described below, SureWest Telephone’s provision related to its estimated interstate and intrastate shareable earnings obligations decreased, which resulted in increased revenues of $1,044 and $2,890 during the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. In addition, SureWest Telephone had changes in estimates for shareable earnings obligations as a result of periodic cost separation studies. For the nine months ended September 30, 2004, changes in estimates, which were recorded during the quarter ended March 31, 2004, pertaining to the Company’s estimated interstate and intrastate shareable earnings obligations increased the Telecom segments’ revenues and net income by $539 and $310 ($0.02 per share), respectively. For the nine months ended September 30, 2003, changes in estimates, pertaining to the Company’s estimated interstate and intrastate shareable earnings obligations and certain National Exchange Carrier Association (“NECA”) Carrier Common Line (“CCL”) accounts receivable balances decreased the Telecom segments’ revenues and net income by $31 and $21 (no effect on earnings per share), respectively. In addition, the decrease in operating revenues in the Telecom segment was due to an agreement SureWest Telephone entered into during 2003. As discussed in greater detail in the Regulatory Matters section, the agreement provided for a $1,950 refund from another telecommunications company for a payment made by SureWest Telephone in 2001 related to interstate shareable earnings obligations.

The Company adopted SEC Staff Accounting Bulletin (“SAB”) No. 101, “Revenue Recognition in Financial Statements,” effective January 1, 2000, which requires non-recurring revenues associated with service and activation charges to be deferred. The cumulative effect of this change in accounting principle was $3,273, net of tax, ($0.21 per share) in 2000.

23



For the three-month periods ended March 31, June 30, and September 30, 2004 and 2003, the Company recognized the following revenues that were included in the cumulative effect adjustment as of January 1, 2000:

      Three Months Ended:
 
March 31, 2004 $ 56
June 30, 2004 $ 40
September 30, 2004 $ 26
March 31, 2003 $ 128
June 30, 2003 $ 114
September 30, 2003 $ 96
       

The net effect of these revenues in 2004 was to increase net income in the three-month periods ended March 31, June 30, and September 30 by $32 (no effect on earnings per share), $23 (no effect on earnings per share) and $16 (no effect on earnings per share), respectively.

The net effect of these revenues in 2003 was to increase net income in the three-month periods ended March 31, June 30, and September 30 by $75 ($0.01 per share), $68 (no effect on earnings per share) and $57 (no effect on earnings per share), respectively.

Directory advertising revenues increased $359 and $857 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003 due to an increase in advertising sales.

        Operating Expenses

Operating expenses for the Telecom segment increased $3,640 and $5,306 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. Cost of services and products (exclusive of depreciation and amortization) increased $1,628 and $2,405 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. This increase was primarily due to increases in (i) SureWest Directories outside sales as well as a two-month delay in the release of the 2003 Sacramento Directory, (ii) labor expense due to an increase in headcount, (iii) allocation of resources to the Telecom segment due to increased maintenance, engineering and administrative expenses related to the in-territory network and (iv) change in revenue base used to calculate Universal Service Fund expense. Customer operations and selling expense increased $473 and $245 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003 due primarily to a reorganization of the customer service department. General and administrative expenses increased $1,539 and $2,656 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. This increase was due primarily to increases in (i) consulting and legal fees due to the treasury investigation, audit services and Sarbanes-Oxley implementation and compliance and (ii) the size of the Company’s workforce, resulting in increases to salaries and wages, worker’s compensation and medical insurance costs.

Depreciation and amortization decreased $1,619 and $4,542 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. This decrease was due primarily to a change in accounting estimate during the first quarter of 2004, resulting from the adoption of certain new technologies which increased the estimated useful lives of Telecom’s switching, circuit and cable equipment by one to three years and decreased the estimated useful lives of certain other Telecom assets, including certain switching and voicemail equipment. This change in accounting estimate decreased depreciation expense by $1,104 and $4,392 for the quarter and nine months ended September 30, 2004, respectively. This decrease was partially offset by the effects of continuing additions of circuit equipment, cable and wire facilities and internal-use software.

Certain of the Company’s customers filed for bankruptcy protection in 2002, the most notable of which was WorldCom, Inc. (“WorldCom”), which, together with its affiliates, filed for bankruptcy protection on July 21, 2002. With respect to post-petition obligations, WorldCom had proposed, pursuant to a provision of the Bankruptcy Code, and the Bankruptcy Court has agreed, that utilities are entitled to “adequate assurances” that WorldCom will satisfy its obligations for post-petition services. In its original filings, WorldCom proposed its own set of assurances to utilities, but such assurances did not include either deposits or advance payments. Although the Bankruptcy Court did not require WorldCom to provide any deposits or advance payments as adequate assurance of payment, it did provide, with respect to any post-petition services provided after August 14, 2002, that all utilities will have a junior superiority administrative claim senior to other administrative claims and junior only to the claims of WorldCom’s post-petition lenders. If WorldCom fails to pay for post-petition services, a utility can either take appropriate action under any applicable tariff or regulation, or seek, on an expedited basis, an order from the Bankruptcy Court requiring immediate payment or other relief. On April 20, 2004, WorldCom emerged from federal bankruptcy. Settlement(s) of the Company’s pending pre-bankruptcy claims against WorldCom will remain subject to the distribution terms, applicable to creditors, contained in WorldCom’s plan of reorganization. As of September 30, 2004 the amount of any settled pre-bankruptcy claims cannot be determined. Through September 30, 2004, obligations owed by WorldCom to the Company for post-petition services have been paid on a timely basis.

24



        Regulatory Matters

Revenues from services subject to regulation which include local and network access services constituted approximately 54% and 55%, of the Company’s total operating revenues for the quarter and nine-month period ended September 30, 2004, respectively. In the same periods in 2003, revenues from services subject to regulation constituted approximately 57% and 59%, respectively, of the Company’s total operating revenues. Such revenues are derived from various sources, including:

business and residential subscribers, for basic exchange services;
surcharges, mandated by the California Public Utilities Commission ("CPUC");
long distance carriers, for network access service;
competitive access providers and subscribers, for network access services;
interstate pool settlements, from NECA;
support payments from the Universal Service Fund; and
support payments from the California High Cost Fund ("CHCF"), recovering costs of services including extended area service.

Revenues from certain telephone services are affected by rates authorized by various regulatory agencies. Intrastate service rates are subject to regulation by the CPUC. With respect to toll calls initiated by interexchange carriers’ customers, the interexchange carriers are assessed access charges based on tariffs filed by SureWest Telephone. Interstate access rates and resultant earnings are subject to regulation by the Federal Communications Commission (“FCC”). With respect to interstate services, SureWest Telephone has filed its own tariff with the FCC for all elements of access services except carrier common line charges, for which SureWest Telephone concurs with tariffs filed by NECA.

The FCC monitors SureWest Telephone’s interstate earnings through the use of annual cost separation studies prepared by SureWest Telephone, which utilize estimated cost information and projected demand usage. The FCC establishes rules that carriers must follow in the preparation of the annual studies. Additionally, under current FCC rules governing rate making, SureWest Telephone is required to establish interstate rates based on projected demand usage for its various services and determine the actual earnings from these rates once actual volumes and costs are known.

In January 2001, the FCC issued a Memorandum Opinion and Order to another telephone company in which it clarified how Internet traffic, which the FCC had prior to that date characterized as largely interstate in nature, should be treated. During 2000 and 2001, Internet traffic and DSL service grew substantially, far exceeding SureWest Telephone’s estimates, which resulted in actual earnings exceeding the levels allowed by the FCC. Based on preliminary cost studies, the Company recognized liabilities relating to SureWest Telephone’s estimated interstate shareable earnings obligations of $86 and $257, respectively, for the quarter and nine months ended September 30, 2003 through reductions of revenues. The Company did not identify any interstate shareable earnings obligations at SureWest Telephone during the quarter and nine months ended September 30, 2004.

During the year ended December 31, 2001, SureWest Telephone made payments to certain telecommunications companies aggregating $6,800 related to interstate shareable earnings obligations for the monitoring period 1999-2000. No similar payments were made during the quarter or nine-month periods ended September 30, 2004 or 2003. On June 26, 2003, the Company entered into an agreement to recover $1,950 of the amount paid to a telecommunications company in 2001. Therefore, the Company recognized a receivable from this telecommunications company in the amount of $1,950 as of June 30, 2003 through a credit to network access service revenues for the three months ended June 30, 2003. The Company received the funds on July 8, 2003. The Company is currently seeking a similar refund from another telecommunications company. However, the recoverability of the remaining funds cannot presently be determined because the bankruptcy proceeding relating to the telecommunications company from which the Company is seeking a refund has not been completed.

25



In 1999, SBC expressed interest in entering into a new, permanent compensation arrangement for extended area service (“EAS”). At that time, SBC had been paying SureWest Telephone approximately $11,500 per year for EAS pursuant to a Settlement Transition Agreement. In November 2000, the CPUC authorized SBC to terminate its annual EAS payments to SureWest Telephone effective November 30, 2000. The CPUC authorized replacement funding to SureWest Telephone on an interim basis using funds from the CHCF. The CHCF is a program designed by the CPUC to establish a fair and equitable local rate structure and to reduce any disparity in the rates charged by telephone companies serving high-cost areas. This interim funding was due to expire on January 1, 2005. However, on September 28, 2004, the Governor of California signed SB1276 into law, which amended the existing legislation and extended the expiration date to January 1, 2009. In addition, the CPUC opened an Order Instituting Investigation (“OII”) for the purpose of determining whether future recovery of all, none, or a portion of the approximate $11,500 annual payments previously received from SBC should come from SureWest Telephone’s ratepayers or other regulatory recovery mechanisms. This proceeding began in 2001, evidentiary hearings were held during 2002, and briefing was completed in February 2003. In this proceeding, the CPUC’s Office of Ratepayer Advocates (“ORA”) recommended that the CPUC discontinue SureWest Telephone’s present interim EAS funding from the CHCF without replacement revenues from ratepayers. The CPUC has made no indication as to what, if any, changes will be forthcoming relating to EAS revenues. The results of these proceedings and their potential effects on SureWest Telephone cannot yet be determined.

In 1996, the CPUC issued a decision in connection with SureWest Telephone’s general rate proceeding, which authorized SureWest Telephone to implement a New Regulatory Framework (“NRF”) for services furnished within SureWest Telephone’s service area in order to accommodate market and regulatory movement toward competition and greater pricing flexibility. Under the NRF, SureWest Telephone is subject to ongoing monitoring and reporting requirements, including a sharing mechanism, whereby SureWest Telephone is required to share earnings with customers through reductions of revenues if its earned annual rate-of-return exceeds that authorized by the CPUC.

In accordance with the requirements of its general rate case order, SureWest Telephone filed an application for review of its NRF in 1999. In connection with this proceeding, the ORA undertook a verification audit of SureWest Telephone’s non-regulated and affiliated transactions pursuant to the general rate case and other CPUC orders. In June 2001, the CPUC adopted its decision in this matter (the “Decision”). The Decision did not suspend the sharing mechanism as SureWest Telephone had requested, and the CPUC ruled that SureWest Telephone must change the method used to allocate costs for services provided by SureWest Telephone to its affiliates, the treatment of certain directory revenues and the treatment of internal-use software costs. In accordance with the provisions of the Decision, the Company recorded liabilities and reductions of revenues of $959 and $2,633, respectively, relating to its estimated intrastate shareable earnings obligations during the quarter and nine months ended September 30, 2003. The Company did not identify any intrastate shareable earnings obligations at SureWest Telephone for the quarter and nine months ended September 30, 2004. The decrease in the provision for its estimated intrastate shareable earnings obligation is primarily due to decreased revenues subject to regulation and increased expenses.

The Company has been involved in a proceeding at the CPUC that has considered the continued need for certain sharing requirements in the intrastate jurisdiction and, in connection with that review, has also considered the issue of whether the Company overearned in the intrastate jurisdiction in recent monitoring periods and, if so, the amount of such overearnings that should be shared with customers. On July 27, 2004, the Company entered into a settlement agreement with the other parties in the proceeding, the ORA and The Utility Reform Network (“TURN”), which is intended to resolve all issues in the proceeding. Among other things, the settlement agreement addresses and resolves all earnings issues for the monitoring periods 2000 through 2004, puts into place a surcredit mechanism for the amount of the settlement, and suspends the requirement for any intrastate sharing for monitoring periods from January 1, 2005 through at least December 31, 2010. The Company expects a draft decision during the fourth quarter of 2004. Further, the Company anticipates that the draft decision may be approved by the CPUC during the fourth quarter of 2004. When and if the settlement agreement is approved by the CPUC, the Company will reassess its estimated intrastate shareable earnings obligations.

26



Beginning in January 2002, SureWest Telephone began paying a customer refund for intrastate overearnings relating to the years 1998 and 1999. A portion of the customers’ intrastate service charges was returned in the form of a surcredit beginning in January 2002 and ending in January 2003, totaling approximately $4,605 (of which $294 was returned during 2003). Such refunds were recorded as a reduction of the Company’s estimated intrastate shareable earnings obligations.

Beginning in November 2003, SureWest Telephone began paying a customer refund for intrastate overearnings relating to the year 2002. A portion of the consumer’s intrastate service charges was returned to the consumers in the form of a surcredit beginning in November 2003 and ending in February 2004, totaling $483 (of which $208 was returned during the first quarter of 2004). Such refunds were recorded as a reduction of the Company’s estimated intrastate shareable earnings obligations.

During the quarter ended March 31, 2004, SureWest Telephone changed its estimates for a portion of its interstate and intrastate shareable earnings obligations as a result of periodic cost separations studies. These changes in accounting estimates increased the Company’s consolidated revenues by $539 and net income by $310 ($0.02 per share) for the nine months ended September 30, 2004.

As a result of periodic cost separation studies, the Company changed its estimates for a portion of SureWest Telephone’s interstate and intrastate shareable earnings obligations and certain National Exchange Carrier Association (“NECA”) Carrier Common Line (“CCL”) accounts receivable balances during the first and third quarters of 2003. These changes in accounting estimates decreased the Company’s consolidated revenues by $277 and net income by $166 ($0.01 per share) during the first quarter of 2003 and increased the Company’s consolidated revenues and net income by $246 and $145 ($0.01per share), respectively, during the third quarter of 2003. For the nine months ended September 30, 2003, these changes in accounting estimates decreased the Company’s consolidated revenues by $31 and net income by $21, respectively.

As of September 30, 2004, the Company’s condensed consolidated balance sheet reflected aggregate liabilities of $12,642 relating to SureWest Telephone’s estimated interstate and intrastate shareable earnings obligations. The calculations supporting these liabilities are very complex and involve a variety of estimates prior to the ultimate settlement of such obligations. In addition, SureWest Telephone’s interstate shareable earnings obligations lapse over time if SureWest Telephone’s interexchange carrier and other customers do not claim the amounts ascribed to them. Further, should a final decision be approved by the CPUC that adopts the settlement agreement, described above, the decision would settle the Company’s existing estimated intrastate shareable earnings obligations and eliminate the exposure of the Company to sharing of any intrastate overearnings for the immediate future and promote decision making that is focused more on competitive market needs rather than these regulatory considerations. Accordingly, it is reasonably possible that management’s estimates of the Company’s liabilities for interstate and intrastate shareable earnings obligations could change in the near term, and the amounts involved could be material.

27



Broadband

Quarter Ended September 30,
Nine Months Ended September 30,
2004
2003
$ Change
% Change
2004
2003
$ Change
% Change
Internet service     $ 4,041   $ 4,068   $ (27 )  (1 )% $ 12,461   $ 11,739   $ 722    6 %
Residential Broadband  
  service    4,427    2,407    2,020    84    12,064    6,459    5,605    87  
Business Broadband service    1,498    927    571    62    4,130    2,594    1,536    59  
Total operating revenues  
  from external customers    9,966    7,402    2,564    35    28,655    20,792    7,863    38  
Intersegment revenues    447    456    (9 )  (2 )  1,335    1,238    97    8  
Operating expenses*    15,893    10,374    5,519    53    44,421    30,827    13,594    44  
Depreciation and  
  amortization    3,981    1,148    2,833    247    8,270    2,962    5,308    179  
Operating loss    (9,461 )  (3,664 )  (5,797 )  158    (22,701 )  (11,759 )  (10,942 )  93  
Net loss   $ (5,937 ) $ (2,546 ) $ (3,391 )  133 % $(14,446 ) $(7,867 ) $(6,579 )  84 %

        *Exclusive of depreciation and amortization

        Operating Revenues

Operating revenues from external customers in the Broadband segment increased $2,564 and $7,863 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. The increase in Broadband revenues is due to the combined effects of (i) an 11% increase in residential and business DSL subscriber customer base, (ii) a 56% increase in the number of FTTP subscribers for broadband residential services and (iii) the continued expansion of the broadband business services.

        Operating Expenses

Total operating expenses for the Broadband segment increased $5,519 and $13,594 for the quarter and nine months ended September 30, 2004, respectively, compared to the same period in 2003. Cost of services and products (exclusive of depreciation and amortization) increased $2,902 and $7,548 during the quarter and nine months ended September 30, 2004, respectively, compared to the same period in 2003 primarily due to (i) an increase in programming and transport costs related to the 56% increase in FTTP subscriber growth of broadband residential services, (ii) an increase in repairs and maintenance expense resulting from an increase in outside plant and (iii) an increase in maintenance and service agreements and network administration resulting from an increase in subscriber and network growth.

Customer operations expense increased $918 and $1,852 for the quarter and nine months ended September 30, 2004, respectively, as compared to the same periods in 2003 primarily due to increases in (i) advertising costs due to an increase in marketable homes passed and expansion of bundled services into Roseville and Elk Grove, California and (ii) a reorganization of the customer service department, resulting in additional expense from increased call volume due to subscriber growth. General and administrative expense increased $1,699 and $4,194 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003 due primarily to increases in (i) consulting and legal fees due to the treasury investigation, audit services and Sarbanes-Oxley implementation and compliance and (ii) the size of the Company’s workforce, resulting in an increase to salaries and wages, worker’s compensation and medical insurance costs. Depreciation and amortization expense increased $2,833 and $5,308 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. This increase was due primarily to an increase in property, plant and equipment and out of period adjustments identified and recorded during the third quarter of 2004 increasing depreciation expense, as discussed in greater detail above in the Adjustments and Reclassifications section.

28



Wireless

Quarter Ended September 30,
Nine Months Ended September 30,
2004
2003
$ Change
% Change
2004
2003
$ Change
% Change
Wireless revenues from                                    
  external customers   $ 8,121   $ 6,995   $ 1,126    16 % $ 23,170   $ 20,184   $ 2,986    15 %
Intersegment revenues    424    169    255    151    1,113    471    642    136  
Operating expenses*    9,524    8,629    895    10    27,446    24,436    3,010    12  
Depreciation and  
  amortization    3,019    3,925    (906 )  (23 )  9,072    11,559    (2,487 )  (22 )
Operating loss    (3,998 )  (5,390 )  1,392    (26 )  (12,235 )  (15,340 )  3,105    (20 )
Net loss   $ (2,699 ) $ (3,452 ) $ 753    (22 )% $ (8,086 ) $ (9,839 ) $ 1,753    (18 )%

        *Exclusive of depreciation and amortization

        Operating Revenues

Operating revenues from external customers in the Wireless segment increased $1,126 and $2,986 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. The increase in Wireless revenues was due primarily to (i) a 9% increase in Wireless subscriber base, (ii) an increase in revenues due to an increase in minutes of use, (iii) an increase in equipment revenue due to an increase in subscribers, average handset price and handsets sold and (iv) the introduction of bundled features, including voicemail and text messaging.

        Operating Expenses

Total operating expenses for the Wireless segment increased $895 and $3,010 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. Cost of services and products (exclusive of depreciation and amortization) increased $906 and $2,532 during the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. This increase was due primarily to increases in (i) handset costs and interconnect expenses due to an increase in subscriber base and the number of handsets sold, (ii) maintenance expense resulting from an increase in network plant, (iii) tower rents due to an increase in cell sites and (iv) labor expense due to an increase in headcount. This increase was offset by a decrease in roaming expenses due to lower roaming rates. General and administrative expense increased $159 and $418 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003 due primarily to increases in (i) consulting and legal fees due to the treasury investigation, audit services and Sarbanes-Oxley implementation and compliance and (ii) the size of the Company’s workforce, resulting in an increase to salaries and wages, worker’s compensation and medical insurance costs.

Depreciation and amortization decreased $906 and $2,487 for the quarter and nine months ended September 30, 2004, respectively, compared to the same periods in 2003. This decrease was due primarily to a change in accounting estimate during the first quarter of 2004, resulting from the adoption of certain new technologies which increased the estimated useful lives of base stations, towers and network software by one to eight years. This change in accounting estimate decreased depreciation expense by $1,347 and $4,015 for the quarter and nine months ended September 30, 2004, respectively. This decrease was offset by the effects of continuing additions of property, plant and equipment and amortization of internal-use software.

        Local Number Portability

Effective November 24, 2003, the FCC mandated that wireless carriers provide for local number portability (“LNP”). LNP allows subscribers to keep their wireless phone numbers while switching to a different service provider. Although the Company has experienced favorable porting activity, the implementation of LNP has not had a material effect on the Company’s consolidated financial position or results of operations.

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Non-operating Items

        Interest income and expense, Net

Consolidated interest income decreased $42 and $211, respectively, for the quarter and nine months ended September 30, 2004 compared to the same periods in 2003, due to lower average invested cash balances. Interest expense decreased $105 for the quarter ended September 30, 2004 compared to the same period on 2003 due to the commencement of principal payments on the Company’s Series A Senior Notes in December 2003. Interest expense decreased $42 for the nine months ended September 30, 2004 compared to the same prior year period due to the issuance of the Company’s Series B Senior Notes in March of 2003.

        Income Taxes

Consolidated income taxes for the quarter and nine months ended September 30, 2004, decreased $2,116 and $3,112, respectively, compared to the same periods in 2003, due primarily to corresponding decreases in income subject to tax. The effective federal and state income tax rates were approximately 46.7% and 41.1% for the nine-month periods ended September 30, 2004 and 2003, respectively. The increase in the effective tax rate is primarily due to an increase in permanent differences.

Liquidity and Capital Resources

As reflected in the Condensed Consolidated Statements of Cash Flows, net cash provided by operating activities was $37,664 and $52,929 for the nine month periods ended September 30, 2004 and 2003, respectively. The decrease in cash provided by operating activities for the current year compared to the same period in the prior year was due primarily to decreases in (i) net income of approximately $4,550 primarily due to an increase in general and administrative expenses related to the treasury investigation, audit services and Sarbanes-Oxley implementation and compliance, (ii) liabilities related to the Company’s estimated shareable earnings obligations of approximately $4,315 due to the Company’s periodic preparation of its cost separation studies resulting in changes in estimates to prior year monitoring periods and a decrease in the amount required to be reserved primarily for Intrastate shareable earnings obligations, (iii) accrued interest of approximately $908 related to the issuance of the Company’s Series B Senior notes (“Series B Notes”) in March 2003, (iv) the provision for deferred income taxes of approximately $4,605 due to accelerated tax depreciation and refundable taxes, (v) liabilities related to the Company’s pension obligation of approximately $820 due to timing of payments to fund the pension plan and a decrease in the pension liability resulting from an increase in the return on plan assets and (vi) non-cash charges of approximately $1,720 primarily related to depreciation due to a change in estimated useful lives of certain Telecom and Wireless assets. These decreases were offset by an increase of approximately $3,940 in trade accounts payable and consulting and legal fees due to the treasury investigation, audit services and Sarbanes-Oxley implementation and compliance. Operating cash flows in the next few years will be negatively impacted by higher federal income tax payments as the timing of accelerated tax depreciation in 2002 and 2003 begins to reverse.

Net cash provided by operating activities during the nine month period ended September 30, 2004 was greater than net income of $340 due to non-cash charges consisting principally of depreciation and amortization due to increased capital investments in the Broadband and Wireless segments offset by (i) decreases in accrued liabilities resulting from the timing of payments to vendors and (ii) decreases in liabilities related to the Company’s estimated shareable earnings obligations due to the Company’s periodic preparation of its cost separation studies, resulting in changes in estimates to prior year monitoring periods and a decrease in the amount required to be reserved primarily for Intrastate shareable earnings obligations. During the nine month period ended September 30, 2004, the Company used cash flows from operations and existing cash and cash equivalents to fund (i) capital expenditures of $50,382 pertaining to ongoing plant construction projects and (ii) dividends of $10,933.

The Company’s most significant use of funds for the remainder of 2004 is expected to be for (i) budgeted capital expenditures of approximately $25,520, (ii) scheduled payments of long-term debt of $3,672, (iii) support of the operations of broadband residential services up to an anticipated $3,039 and (iv) support of the operations of SureWest Wireless up to an anticipated $776. A substantial portion of the remaining 2004 budgeted capital expenditures are at the discretion of the Company, and are dependent upon the Company’s working capital position, operating cash flows and ability to borrow, as described below. The Company is required to comply with its cable franchise agreements to continue its build-out in the franchise areas.

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As described in Regulatory Matters above, the Company currently receives funding of $11,500 annually from the CHCF, a program designed by the CPUC to establish a fair and equitable local rate structure and to reduce any disparity in the rates charged by certain telephone companies serving high-cost areas. This interim funding was due to expire on January 1, 2005. On September 28, 2004, the Governor of California signed SB1276 into law, which amended the existing legislation and extended the expiration date to January 1, 2009.

In March 2003, the Company completed a note purchase agreement for the issuance of its Series B Notes in the aggregate principal amount of $60,000. The Series B Notes have a final maturity of ten years and an average life of eight years. Interest is payable semi-annually at a fixed rate of 4.74%. Principal payments are due in equal annual installments of $12,000 commencing in March 2009 and ending in March 2013. The Company used a portion of the proceeds from the issuance of the Series B Notes to retire certain short-term borrowings, which had an aggregate outstanding principal balance of $15,000. A substantial intended use of the Series B Notes proceeds was and continues to be the funding of capital expenditures for the Company’s broadband residential services business.

In March 2000, the Company entered into a business loan agreement with a bank for a $30,000 line of credit with a term of three years. In July 2002, the bank amended the credit facility increasing the borrowing capacity from $30,000 to $50,000. In March 2004, the bank further amended the credit facility extending the expiration date until June 1, 2005 and revising certain covenants. Interest on this credit facility is based on a LIBOR-based pricing formula. While the Company has borrowed previously under this credit facility, there were no amounts outstanding under this credit facility as of September 30, 2004, nor since the issuance of the Series B Notes. In anticipation that the Company would be unable to meet the interest coverage ratio covenant (the “Covenant”) related to the business loan agreement for the period ending September 30, 2004, the Company obtained a waiver with respect to the Covenant for the periods ended September 30, 2004 and ending December 31, 2004 prior to September 30, 2004.

In February 2000, the Board of Directors authorized the repurchase of up to 1 million shares of the Company’s common stock. In June 2002, the Board of Directors approved the repurchase of an additional 500 thousand shares. The shares are purchased from time to time in the open market or through privately negotiated transactions subject to overall financial and market conditions. Additionally, the Company implemented an odd-lot repurchase program during 2001. Through September 30, 2004, approximately 1 million shares of common stock have been repurchased through these programs. The Company has remaining authorization from the Board of Directors to repurchase an additional 469 thousand outstanding shares as of September 30, 2004.

The Company had cash and cash equivalents at September 30, 2004, of $17,705. The Company believes that its working capital position, operating cash flows and borrowing capacity are more than sufficient to satisfy its liquidity requirements for the remainder of 2004. The Company’s forecast indicates it is possible that the Company will borrow additional funds during the fourth quarter of 2004 to fund operations and planned capital expenditures, while maintaining adequate cash and cash equivalents. Such borrowing might be undertaken under the credit facility or by the incurrence of additional long-term indebtedness, or a combination of short and long-term borrowing. The Company believes, given its financial position and debt-to-equity position, it has substantial additional short-and long-term borrowing capacity. As indicated above, a substantial portion of the Company’s remaining 2004 budgeted capital expenditures is at the discretion of the Company. Accordingly, the Company also believes that it could modify its planned construction and commitments if the results of operations or borrowing opportunities so require.

Dividends are declared at the discretion of the Company’s Board of Directors. However, the Series A Senior Notes, Series B Senior Notes and other unsecured credit arrangements contain financial and operating covenants that restrict, among other things, the payment of cash dividends, repurchase of the Company’s capital stock, the making of certain other restricted payments and the incurrence of additional indebtedness. The covenants also require the Company to maintain certain financial ratios and minimum levels of tangible net worth. At September 30, 2004, approximately $19,165 was available for the payment of cash dividends, stock payments or other restricted payments under the terms of the Company’s covenants.

Critical Accounting Policies and Estimates

Below is a summary of the Company’s critical accounting policies and estimates. Management has discussed development and selection of critical accounting policies and estimates with the Company’s Audit Committee.

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Total revenues from telephone services are affected by rates authorized by various regulatory agencies. The FCC monitors SureWest Telephone's interstate earnings through the use of annual cost separation studies prepared by SureWest Telephone. The FCC establishes rules that carriers must follow in the preparation of the annual studies. Based on these rules, the Company is required to prospectively set its annual interstate rates based on the aforementioned cost separation studies. These cost studies include estimates and assumptions regarding various financial data including operating expenses, taxes and investment in property, plant and equipment. Non-financial data estimates are also utilized in the preparation of these cost studies including projected demand usage and detailed network information. The Company must also make estimates of the jurisdictional separation of this data to assign current financial and operating data to the interstate or intrastate jurisdiction. These estimates are finalized in future periods as actual data becomes available to complete the separation studies. Additionally, certain FCC rules regarding interstate shareable earnings obligations have not yet been clarified as to whether the Company's rate filings are deemed lawful and therefore protected from over earnings liability. Further, the Company's separation studies include estimates and assumptions regarding issues before the FCC involving intercarrier interconnection, Internet traffic, and traffic utilizing Internet Protocol. The Company also participates in the NECA pool for certain interstate revenues. In addition to the estimates noted above, the Company's earned rate-of-return from its participation in the NECA pool can also be impacted by the earnings and data of other carriers who participate in the pool.
 
In accordance with the NRF, SureWest Telephone is subject to ongoing monitoring and reporting requirements by the CPUC, including a sharing mechanism whereby SureWest Telephone may be required to share earnings with customers based on its earned annual rate-of-return. The Company utilizes models which rely on estimates regarding the jurisdictional separation of financial data and operational data into the intrastate and interstate jurisdictions as discussed previously for the purposes of calculating its earned annual rate-of-return. In addition, the Company must make estimates and assumptions regarding various issues before the FCC and CPUC involving intercarrier interconnection, Internet traffic, traffic utilizing Internet Protocol, methods used to allocate costs for services provided by SureWest Communications and SureWest Telephone to its affiliates and the treatment of certain plant and tax costs including internal-use software costs.
 
As a result of these estimates and assumptions, it is reasonably possible that management's estimates of SureWest Telephone's shareable earnings obligations could change in the near term, and the amounts involved could be material. For example, in 2002 the Company made changes in its estimates for interstate and intrastate shareable earnings obligations for approximately $6,200, principally due to a D.C. Circuit Court of Appeals decision issued in May 2002, which determined that a tariff filed properly under Section 204 "streamlined" procedures and allowed to go into effect without suspension is deemed lawful. Therefore, the carrier is not subsequently obligated to pay refunds for earnings higher than the permitted rate of return as prescribed by the FCC for that monitoring period.
 
The Company recognizes revenue when (i) persuasive evidence of an arrangement between the Company and the customer exists, (ii) delivery of the product to the customer has occurred or service has been provided to the customer, (iii) the price to the customer is fixed or determinable and (iv) collectibility of the sales price is reasonably assured.
 

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The Company maintains allowances for doubtful accounts for estimated losses resulting from the potential inability of its customers to make required payments. In evaluating the collectibility of its accounts receivable the Company assesses a number of factors including a specific customer's or carrier's ability to meet its financial obligations to the Company, the length of time the receivable has been past due and historical and future expectations of conditions that may impact the Company's ability to collect its accounts receivable. If circumstances change or economic conditions worsen such that the Company's past collection experience is no longer relevant, the Company's estimate of the recoverability of its accounts receivable could be further reduced from the levels reflected in the Company's condensed consolidated balance sheet. If uncollectibility of the Company's billed revenue changes by 1%, we would expect an increase in uncollectible expense of approximately $2,100. As of September 30, 2004, the Company had three customers that accounted for 7% of consolidated accounts receivable in the aggregate. Although management believes that these customers are creditworthy, a severe adverse impact on their business operations could have a corresponding material effect on their ability to pay timely and, therefore, on the Company's results of operations, cash flows and financial condition.
 
The Company states its inventories held for sale at lower of cost or market. In assessing the ultimate recoverability of inventories, the Company is required to make estimates regarding future customer demand and technological advances of equipment.
 
Property, plant and equipment are recorded at cost. Retirements and other reductions of regulated telephone plant and equipment are charged against accumulated depreciation with no gain or loss recognized in accordance with the composite group remaining life methodology utilized for telephone plant assets. When property applicable to non-telephone operations is sold or retired, the asset and related accumulated depreciation are removed from the accounts and the associated gain or loss is recognized. Property, plant and equipment is depreciated or amortized using the straight-line method over their estimated economic lives. The economic lives are estimated at the time the assets are acquired and are based on historical experience with similar assets, as well as anticipated technological or other changes. If technological changes were to occur more rapidly than anticipated or differently than anticipated, the economic lives assigned to these assets may need to be shortened, resulting in the recognition of increased depreciation and amortization expense in future periods. Likewise, if the anticipated technological or other changes occur more slowly than anticipated, the life of the asset group could be extended based on the life assigned to new assets added to the group. This could result in a reduction of depreciation and amortization expense in future periods. The Company reviews the estimated useful lives of its assets once every three years, or when events or circumstances indicate that the carrying amount may not be recoverable over the remaining lives of the assets. In assessing the recoverability of the Company's property, plant and equipment, the Company must make assumptions regarding estimated future cash flows and other factors to determine the fair value of the respective assets.
 
The Company accounts for asset retirement obligations in accordance with Statement of Financial Accounting Standards (“SFAS”) No. 143, “Accounting for Asset Retirement Obligations.” SFAS No. 143 requires the Company to recognize a retirement obligation (future cost of removal) when a legal obligation exists to remove plant at some point in the future. The cost must be capitalized along with the cost of construction or acquisition and is depreciated over the life of the asset.
 
Based on the Company’s cell site lease contracts, the Company is obligated to return the land or facilities to their original condition at the end of the cell site lease term, should the lease be terminated. Management has used a weighted range of possible outcomes in estimating the fair value of the Company’s retirement obligation relating to its cell sites. The Company believes that the probability of incurring an asset retirement obligation relating to its cell sites is unlikely given the growth in demand for advanced wireless services and the continued constraint on available tower site locations. The Company has made other assumptions in estimating its asset retirement obligations including expected time and resources to complete the retirement, profit margins included in labor rates and inflation rates, and further assumed a discount rate using an appropriate rate of interest and related discount period.
 
Although management believes its asset retirement obligations relating to its cell site are not material, changes to the underlying cell site lease provisions or changes to the Company’s assumptions could impact its assessment of the materiality of its asset retirement obligations.
 

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In accordance with SFAS No. 142, "Goodwill and Other Intangible Assets," goodwill and wireless spectrum licenses are reviewed for impairment annually, or more frequently if an event occurs or circumstances change that would more likely than not reduce the fair value below its carrying value. The impairment test for goodwill requires the Company to estimate the fair value at the reporting unit level. The fair value is estimated using a discounted cash flow method. Under the discounted cash flow method, the Company determines fair value by using estimated cash flow forecasts, as well as estimates of terminal value using applicable discount rates. The use of different assumptions within the Company's discounted cash flow method could result in different valuations for goodwill. As a result of the Company's annual test for the current year, no impairment of goodwill was indicated.
 
The Company’s wireless spectrum licenses include Personal Communications Services (“PCS”) and Local Multipoint Distribution Service (“LMDS”) licenses. In assessing the recoverability of the Company’s PCS licenses, the Company reviewed transactions involving sales of comparable wireless spectrum licenses in the aftermarket, using characteristics of the license and the related market, including geographic location, market size, megahertz frequency and population density.
 
In assessing the recoverability of the Company’s LMDS license, the Company obtained an independant valuation, as comparable sales license data was not available. The independant valuation estimates fair value of the Company’s LMDS license using a discounted cash flow model. Assumptions used in this model include the following:
 
cash flow assumptions regarding investment in network facilities, distribution channels and customer base. The assumptions underlying these inputs are based upon a combination of historical results and trends, new industry developments and the Company’s business plans;
a 25% weighted average cost of capital based on industry weighted averaged cost of capital adjusted to reflect the inherent risks associated with the introduction of a new service offering; and
no terminal value.
 
The use of different estimates or assumptions within the discounted cash flow model when determining fair value of the Company’s LMDS license could result in different values for this license and may affect any related impairment charge. For example, the Company used a conservative discount rate of 25% in its assessment of fair value. If the discount were to decrease one percent and the terminal growth rate were to increase one percent, the fair value of the LMDS license would increase $400.
 
If the estimated fair value is less than the carrying value, then the carrying value is written down to the fair value. As a result of the Company’s annual test for the current year, no impairment of either PCS or LMDS licenses was indicated.
 
The Company accounts for income taxes using the liability method. Under this method, deferred tax assets and liabilities are determined based on differences between the financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates and laws that are expected to be in effect when the differences are expected to reverse. The Company does not have a valuation allowance on its deferred tax asset as of September 30, 2004 or 2003 because it believes it is more likely than not that such deferred tax asset will be realized. Should the Company determine that it would not be able to realize all or part of its deferred tax asset in the future, an adjustment to the deferred tax asset would be charged to income in the period in which the determination was made.
 

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The Company has pension and post-retirement benefit costs and obligations. The Company's pension and post-retirement benefit obligations are actuarially determined based on estimates of discount rates, long-term rates of return on plan assets and increases in future compensation levels. Changes in these estimates and other factors could significantly impact the Company's pension and post-retirement benefit costs and obligations.
 
The Company is a party to a variety of litigation, regulatory proceedings and other contingencies that arise in the ordinary course of business. The Company is required to assess the likelihood of any adverse judgments or outcomes to these matters, as well as potential ranges of probable losses for certain of these matters. The determination of the liabilities required, if any, for loss contingencies is made after careful analysis of each individual issue. In the opinion of management, the ultimate outcome of these matters will not materially affect the Company's consolidated financial position and results of operations.
 
The Company currently sponsors two Equity Incentive Plans (the "Plans") for certain employees, outside directors and consultants of the Company, which were approved by the Company's shareholders. The Plans permit issuance by the Company of awards in the form of restricted shares, stock units, performance shares, stock options and stock appreciation rights. Prior to 2003, the Company accounted for those plans under the recognition and measurement provisions of Accounting Principles Board Opinion ("APB") No. 25, "Accounting for stock issued to employees," and related interpretations. No stock-based compensation expense for stock options was reflected in net income for the years ended December 31, 2002 and 2001, as all stock options granted under those plans had an exercise price equal to the fair value of the underlying common stock on the date of grant. Effective January 1, 2003, the Company adopted the preferable fair value recognition provisions of SFAS No. 123, "Accounting for Stock-Based Compensation." Under the prospective transition method selected by the Company, as described in SFAS No. 148, "Accounting for Stock-Based Compensation-Transition and Disclosure," compensation expense was recognized in 2003 for all employee awards granted, modified or settled after January 1, 2003.
 
The Company voluntarily made the choice to change to the preferable method of accounting for employee stock options in accordance with SFAS No. 123. The Company concluded that stock options are a form of employee compensation expense and, therefore, it is appropriate that these expenses be recorded in the results of operations to more clearly reflect economic reality.
 
The Black-Scholes option pricing model includes assumptions regarding dividend yields, expected volatility, expected lives and risk-free interest rates. These assumptions reflect management's best estimates, but these items involve inherent uncertainties based on market conditions generally outside of the control of the Company. As a result, if other assumptions had been used in the current period, stock-based compensation expense could have been materially different. If management uses different assumptions in future periods, stock-based compensation expense could be materially impacted in future years.
 

Factors That Could Affect Future Results

As a result of the following factors, as well as other variables affecting our operating results, past financial performance may not be a reliable indicator of future performance, and historical trends should not necessarily be used to anticipate results or trends in future periods.

Representative examples of these factors include (without limitation) the following:

We are subject to new corporate governance and internal control reporting requirements, our failure to comply with, existing and future requirements could adversely affect our business. Pursuant to Section 404 of the Sarbanes-Oxley Act of 2002 ("Section 404") and related Securities and Exchange Commission rules, we will be required to furnish a report of management's assessment of the effectiveness of our internal controls as part of our Annual Report on Form 10-K for the fiscal year ending December 31, 2004. In addition, our auditors will be required to audit and report on, management's assessment. To issue our report, our management must document both the design for our internal controls and the testing processes that support management's evaluation and conclusion. Our management has begun the necessary processes and procedures for issuing its report on our internal controls. We cannot be certain as to the outcome of our testing and resulting remediation actions or the impact of the same on our operations. If any of our deficiencies are not adequately addressed, we could continue to experience accounting errors that could result in misstatements of our financial position and results of operations, potential restatements of our financial statements or otherwise adversely affect our business, reputation and results of operations. Inferior internal controls could also cause investors to lose confidence in our reported financial information, which could have a negative effect on the trading price of our securities.
 

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If we are unable to effectively and efficiently implement the necessary initiatives to eliminate the material weaknesses identified in our internal controls and procedures, there could be an adverse affect on our operations or financial results. Our independent registered public accounting firm, Ernst & Young LLP, in connection with the audit of the Company's consolidated financial statements for the year ended December 31, 2003, advised us that they had concluded that material weaknesses in the Company's internal control existed, including with respect to issues identified as a result of the special investigation instituted by the Audit Committee. The specific matters identified by Ernst & Young LLP encompassed (i) control of cash and investments, (ii) accounting personnel, policies and procedures and (iii) accounting for property, plant and equipment. We performed substantial additional procedures designed to ensure that the internal control deficiencies did not lead to material misstatements in our consolidated financial statements.
 
We have already implemented various initiatives, and are considering additional initiatives to improve our internal controls, and address the matters identified by Ernst & Young LLP. The implementation of the initiatives and the consideration of additional necessary improvements are among our highest priorities. The Board of Directors, under the direction of the Audit Committee, will continually assess the progress of the initiatives and the improvements, and take further actions as deemed necessary. Until all of the identified material weaknesses are eliminated, there is a risk of an adverse affect on our operations or financial results. In addition, we anticipate that the initiatives will require the hiring of additional employees and the incurrence of fees and expenses of third parties necessary to improve the internal controls, likely resulting in increased operating expenses.
 
As part of our efforts, we have documented the policies and procedures relating to the accounting for property, plant and equipment. In that regard, we anticipate completing enhancements and testing to assess the related internal controls to certain of the modules of the enterprise resource planning system relating to property, plant and equipment during the fourth quarter of 2004. It is our current view that the testing of the internal controls relating to property, plant and equipment, in view of the short time period before the end of the 2004 fiscal year, will require manual processes to increase the likelihood of our favorable assessment with respect to such internal controls. The Company believes that it is reasonably likely that the material weaknesses related to property, plant and equipment may not be fully remediated by December 31, 2004.
 
In the third quarter of 2004, the Company identified certain deficiencies related to its Information Technology general and application controls in its enterprise planning and accounting software. In respone to these deficiencies, during the third quarter of 2004 the Company engaged an outside consulting firm to design and implement changes to the controls in an effort to remediate the identified deficiencies. Although the Company has made progress in its remediation effort it is reasonably likely that it will not be fully complete by December 31, 2004.
 
We expect to continue to face significant competition in all parts of our business and the level of competition is expected to intensify. The telecommunications industry is highly competitive. We face actual or potential competition from many existing and emerging companies, including other incumbent and competitive local telephone companies, long-distance carriers and resellers, wireless telephone companies, Internet service providers, satellite companies and cable television companies. We may not be able to successfully anticipate and respond to various competitive factors affecting the industry, including regulatory changes that may affect our competitors and us differently, new technologies and services that may be introduced, changes in consumer preferences, demographic trends and discount pricing strategies by competitors. As the incumbent carrier in Sacramento, SBC Communications enjoys certain business advantages, including its size, financial resources, favorable regulatory position, brand recognition and connection to virtually all of our customers and potential customers there. As the largest cable operator in Sacramento and Placer County, Comcast enjoys certain business advantages, including its size, financial resources, ownership or superior access to programming and other content, brand recognition, and first-in-the-field advantages with a customer base that generates positive cash flow for its operations. We face intense competition in our markets for long-distance, Internet access and other ancillary services that are important to our business and to our growth strategy.
 

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We must adapt to rapid technological change. Technological developments could increase our costs and cause a decline in demand for our services. In addition, technology changes can give competitors significant new advantages. If we do not replace or upgrade technology and equipment that becomes obsolete, we will be unable to compete effectively because we will not be able to meet the needs or expectations of our customers. Additionally, replacing or upgrading our infrastructure in the future could result in significant capital expenditures.
 
We are subject to a complex and uncertain regulatory environment. Some parts of our business are extensively regulated, and the nature of regulation continues to undergo fundamental change and reinterpretation.
 
Our operations have undergone material changes, and our actual operating results can be expected to differ from the results indicated in our historical financial statements. As a result of our acquisition of assets from Western Integrated Networks, LLC and certain affiliates in 2002, our mix of operating assets differs from those operations upon which our historical financial statements are based. Consequently, our historical financial statements may not be reliable as an indicator of future results.
 
Our success depends upon our ability to manage our growth and expansion. If our acquisitions and growth initiatives are not successful, we could suffer an adverse effect on our business and results of operations. Our growth strategy will require us to invest significant capital in services that may not achieve the desired returns. Our future success depends, in part, upon our ability to manage our growth, including our ability to build network and related facilities to serve new customers, integrate our operations to take advantage of new capabilities and systems; attract and retain skilled personnel across the Company, effectively manage the demands of day to day operations in new areas while attempting to execute our business strategy, and realize the projected growth and revenue targets developed by Company management.
 
We are reliant on support funds provided under federal and state laws. We receive revenues from various federal or state support funds: long term support from the Universal Service Program, CHCF-B and Universal Lifeline Service Fund. These governmental programs are reviewed and amended from time to time, and are likely to change in the near future. As described in Regulatory Matters above, the Company currently receives funding of $11,500 annually from the CHCF, a program designed by the CPUC to establish a fair and equitable local rate structure and to reduce any disparity in the rates charged by certain telephone companies serving high-cost areas. This interim funding was due to expire on January 1, 2005. On September 28, 2004, the Governor of California signed SB1276 into law, which amended the existing legislation and extended the expiration date to January 1, 2009. The outcome and impact on the Company's operations resulting from future changes to these governmental programs cannot be determined at this time.
 
We could be harmed by the recent adverse developments affecting other communications companies. There have been numerous bankruptcies and other financial difficulties experienced by other carriers and suppliers in the telecommunications and Internet sectors. Similar situations with our suppliers, some of whom provide products and services for which there are few substitutes, could cause us to experience delays, service interruptions or additional expenses.
 
We depend on third parties, over whom we have no control, to deliver our services. Because of the interconnected nature of the telecommunications industry, we depend heavily on other local telephone companies, long-distance carriers, and numerous other third parties to deliver our services. In addition, we are dependent on easements, franchises and licenses from various private parties such as established telephone companies and other utilities, railroads, long-distance companies, state highway authorities, local governments and transit authorities for access to aerial pole space, underground conduits and other rights-of-way in order to construct and operate our networks. The failure to maintain in effect the necessary third party arrangements on acceptable terms would have an adverse effect on our ability to conduct our business.
 

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Regulatory and Legal Matters

SureWest Telephone is subject to regulation by the FCC and CPUC. In the past, there have been various proceedings before these agencies to which SureWest Telephone has been a party. In 1996, Congress passed the Telecommunications Act of 1996 (the “Act”), which significantly changed the regulatory environment for telecommunications companies. Beginning in 1996, the FCC conducted proceedings and adopted orders implementing the Act’s provisions to open local exchange service markets, such as the market of SureWest Telephone, to competition. These proceedings and orders address interconnection, access charges and universal service. With respect to local competition, the FCC rules outline pricing methodologies for the states to follow when setting rates for incumbent carriers (such as SureWest Telephone) to charge competitors for resale, interconnection and unbundled network elements.

Due to the ongoing actions taken by the FCC to promulgate rules and regulations on interconnection access charges and universal service reform, and the various on-going legal challenges considering the validity of these FCC orders, it is not yet possible to determine fully the impact of the Act and related FCC regulations on SureWest Telephone’s operations.

The Company’s financial condition and results of operations have been and will be affected by recent and future proceedings before the CPUC and FCC. Pending before the FCC and CPUC are proceedings, which are considering:

additional rules governing the opening of markets to competition;
 
the goals and definition of universal telephone service in a changing environment, including examination of subsidy support mechanisms for subscribers of different carriers (including incumbent carriers) and in various geographic areas;
 
rules that will provide non-discriminatory access by competing service providers to the network capabilities of local exchange carriers; and
 
the regulated rates and earnings of SureWest Telephone.
 

The Company has been involved in a proceeding at the CPUC that has considered the continued need for certain sharing requirements in the intrastate jurisdiction and, in connection with that review, has also considered the issue of whether the Company overearned in the intrastate jurisdiction in recent monitoring periods and, if so, the amount of such overearnings that should be shared with customers. On July 27, 2004, the Company entered into a settlement agreement with the other parties in the proceeding, the ORA and The Utility Reform Network (“TURN”), which is intended to resolve all issues in the proceeding. Among other things, the settlement agreement addresses and resolves all earnings issues for the monitoring periods 2000 through 2004, puts into place a surcredit mechanism for the amount of the settlement, and suspends the requirement for any intrastate sharing for monitoring periods from January 1, 2005 through at least December 31, 2010. The Company expects a draft decision during the fourth quarter of 2004. Further, the Company anticipates that the draft decision may be approved by the CPUC during the fourth quarter of 2004. When and if the settlement agreement is approved by the CPUC, the Company will reassess its estimated intrastate shareable earnings obligations.

There are a number of pending and anticipated other regulatory proceedings occurring at the federal and state levels that may have a material impact on SureWest Telephone. These regulatory proceedings include, but are not limited to, consideration of changes to the interstate universal service fund, intercarrier compensation (including access charges) reform and the regulation of local exchange carriers, and regulation of IP–enabled services. The outcomes and impact on SureWest Telephone’s operations of these proceedings and related court matters cannot be determined at this time.

The eventual impact on the Company of the effect of all the proceedings described above cannot presently be determined.

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ITEM 3.         QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

        The Company’s 2003 Annual Report on Form 10-K contains certain disclosures about the Company’s limited exposure to market risk for changes in interest rates. There have been no material changes to the information provided which would require additional disclosures as of the date of this filing.

 
 

 
 

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ITEM 4.         CONTROLS AND PROCEDURES

Company management, including the chief executive officer and chief financial officer, have evaluated the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the end of the period covered by this Quarterly Report on Form 10-Q. Based upon that evaluation, the chief executive officer and chief financial officer have concluded that the Company’s disclosure controls and procedures are not effective, at the reasonable assurance level, as a result of the material weaknesses in internal control described below.

In January 2004, the Audit Committee of the Board of Directors launched a formal investigation, and retained the law firm of Reed Smith LLP as independent legal counsel to conduct the investigation with the assistance of forensic accountants (the firm of Deloitte & Touche LLP was retained by Reed Smith LLP). The investigation resulted from a preliminary investigation by Company management, (commenced approximately December 15, 2003 and concluded December 26, 2003) triggered by the abrupt resignation of an employee in the Company’s Corporate Finance Department, indicating irregularities by the former employee in the Company’s cash management and investment functions, and violations of the Company’s investment policies. At the time of the commencement of the special investigation, approximately $1,828,000 of Company funds were outstanding without proper documentation.

The independent legal counsel, with the assistance of the forensic accountants, undertook an extensive process to (i) investigate the facts and circumstances giving rise to the misappropriation of Company funds, (ii) determine whether there were any similar or related transactions and any Company employees involved in the previously-identified transactions other than those known to the Company at the commencement of the investigation, (iii) determine the underlying mechanics in the origination of the transactions and the circumstances under which detection failed to occur and (iv) evaluate internal controls relating to the affected portion of the Company’s business.

The Audit Committee of the Board of Directors has been advised by independent legal counsel that:

All of the unauthorized transactions occurred in 2003 and remained undetected until December 2003, consisting of thirteen distinct principal transfers to and from the Company beginning on January 10, 2003, with additional transfers occurring in the months of March, April, July, August and December 2003;
 
The unauthorized transactions were actively concealed by the Company's former employee in the Company's books and records; and
 
Independent legal counsel did not uncover any other similar transactions nor any evidence that any other Company employees intentionally participated in the unauthorized transactions.
 

The independent legal counsel further reported to the Audit Committee (i) its view that existing Company control procedures prior to the discovery of the unauthorized transactions were either circumvented or ignored, and the control procedures existing at the time of the unauthorized transactions were not adequate and (ii) the Company, subsequent to the discovery of the unauthorized transactions, had developed and implemented a number of key internal controls. In addition, the independent legal counsel provided additional control recommendations to the Audit Committee for review and consideration.

The firm of Reed Smith LLP made an oral report to the Company’s Audit Committee on March 1, 2004, and subsequently delivered a written report dated March 16, 2004. The independent legal counsel provided the following reasons for its conclusion regarding the inadequacy of the Company’s control procedures at the time of the unauthorized transactions:

The Company's then existing control procedures relating to its wire transfer process were either circumvented or ignored, and controls relating to bank reconciliations, investment schedules, journal entries and the review process were not followed; and
 
The Company's then existing control procedures were not adequate because of (i) insufficient documentation of internal control procedures, (ii) the absence of an internal audit function testing internal controls and reporting directly to the Chief Financial Officer or Board of Directors; (iii) the lack of management oversight and diligence, and communication of specific responsibilities, and (iv) the absence of policies or procedures to report control issues.
 

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The Company’s Audit Committee was further advised by the independent legal counsel that, in response to the unauthorized transaction, the Company had taken significant steps to strengthen internal controls, categorized in three main areas: entity-level controls, banking controls, and investment controls.

At the entity level, and even prior to the discovery of the unauthorized transactions, the Company had begun the process of documenting all of its controls and processes in accordance with Section 404 of the Sarbanes-Oxley Act.

With respect to banking controls, independent legal counsel noted that the Company formalized its bank reconciliation process and review policies, including the requirement of a thorough secondary review by segment financial analysts, independent of the Company’s Treasury Group. The Company, it was noted, had immediately suspended use of one of its wire transfer systems, and implemented administrative modifications requiring specific approval in each instance by the Company’s Chief Financial Officer. Further, since late 2003 wire transfers are reviewed by the Chief Financial Officer or Controller on a weekly basis. Additional changes were made to security procedures relating to passwords to access the Company’s banking information.

The independent legal counsel noted, as to investment controls, the Company’s identification and requirement of standard supporting documentation for any investment transactions and related wire-transfer approvals. Included in the documentation now necessary for approval of investment transactions are (a) a written analysis of excess cash and a determination of the amount to be invested; (b) an investment compliance worksheet to be completed by the Treasury Supervisor; (c) wire-transfer request forms; and (d) manual journal entry forms. All documentation must be approved by the Chief Financial Officer, the President (in the CFO’s absence), or the CFO’s designee. Investment schedules are prepared by accountants independent of the Treasury Group, with reviews ultimately by the Treasury Supervisor and the Controller or Chief Financial Officer, or both. Investment related journal entries are prepared by accountants independent of the Treasury Group with reviews by the Treasury Supervisor. Investment compliance is tested on a monthly basis (and each time investment activity is requested) by the Treasury Supervisor, with reviews by the Controller or the Chief Financial Officer, or both.

The independent legal counsel also recommended a number of additional changes to strengthen further the Company’s internal controls, also categorized in the areas of entity level controls, banking controls and investment controls, including as follows:

Entity Level Controls

It was recommended that the Audit Committee undertake appropriate measures to establish the proper management tone regarding internal controls, with a strong commitment and regular communication throughout the Company regarding the importance of controls. Further, counsel recommended that the Company objectively assess all Corporate Finance personnel to assure necessary competence and technical skills appropriate for the relevant job duties, and further recommended a focused effort on developing and implementing appropriate internal control training for all employees. The Audit Committee met on various occasions during the second quarter of 2004 with representatives of the Company’s Corporate Finance Department to emphasize the importance of internal controls. All Company employees were scheduled to attend training sessions relating to the Company’s Code of Conduct during the second and third quarters of 2004. A large portion of the assessment of Corporate Finance personnel was undertaken in the second and third quarters of 2004, and is expected to be completed in the fourth quarter in connection with the recent commencement of employment of the Company’s new Senior Vice President and Chief Financial Officer.

It was also recommended that the Company commit appropriate and adequate resources to the internal audit function, with the head of the function reporting directly to the Audit Committee and/or providing periodic reporting to the Audit Committee regarding control testing plans and results. Additional recommendations related to encouragement of Company personnel to consult with management or the Audit Committee with any concerns, and annual employee acknowledgment and affirmation of the Code of Conduct. The internal audit function was authorized and filled in the second quarter of 2004 with the hiring of the Company’s Senior Internal Auditor. As described above, the Company’s employee training sessions were scheduled in the second and third quarters of 2004, and it is anticipated that an annual employee acknowledgement and affirmation of the Code of Conduct will begin in 2005.

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Banking Controls

With respect to banking controls, the independent legal counsel recommended that the Company (i) assess the number of its bank accounts and consider a reduction in the number of accounts, resulting in a decrease in the number of reconciliations, less complexity and better controls, (ii) consider implementation of lockbox processing for checks, (iii) periodically verify account signatures and banking software user access with bank records and bank personnel, and (iv) segregate the function of performing bank reconciliations from the Treasury function. The Company has completed an assessment of its bank accounts and lockbox processing, and has not effected any immediate changes based upon its assessment, the requirement of the Company’s operations, the modifications made to its bank reconciliation processes in the first quarter of 2004, and the scheduled implementation of a new enterprise billing system in 2005. In the third quarter of 2004, the Company implemented its procedures requiring verification of account signatures and banking software user access with bank records and bank personnel.

Investment Controls

The independent legal counsel recommended, with respect to investment controls, that the Company (i) formalize the instructions provided to approved money managers, and secure evidence from money managers acknowledging the instructions, (ii) take steps to ensure that appropriate Corporate Finance personnel are assigned to, and complete, adequate investment schedule reviews on a monthly basis, (iii) obtain SAS 70 Type II reports from all third party service providers (such as approved money managers), providing an independent opinion on the effectiveness and design of the third party’s internal controls, and (iv) assign preparation of the monthly investment schedule to the Treasury Group, with review by a non-Treasury employee and the Controller. The Company completed the implementation of all of the investment control recommendations in the second quarter of 2004.

In connection with the audit of the Company’s consolidated financial statements for the year ended December 31, 2003, Ernst & Young LLP, the Company’s independent registered public accounting firm, advised the Audit Committee on March 12, 2004, and delivered a formal letter to the Audit Committee on March 26, 2004, that it had concluded that material weaknesses in the Company’s internal control existed, including with respect to certain of the issues identified as a result of the Audit Committee’s special investigation. Other than the material weaknesses described below, Ernst & Young LLP did not advise the Company of any other reportable conditions. The Company has performed substantial additional procedures designed to ensure that the internal control deficiencies did not lead to material misstatements in its consolidated financial statements, notwithstanding the presence of the noted internal control weaknesses. The specific matters identified by Ernst & Young LLP involving internal control and its operation considered to be material weaknesses encompassed:

Control of cash and investments, including with respect control of cash disbursements, reconciliation procedures, segregation of duties and investment policy compliance;
Accounting personnel, policies and procedures; and
Accounting for property, plant and equipment.

The material weaknesses associated with the categories described above are described in more detail as follows:

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Control of Cash and Investments

Ernst & Young LLP provided four specific comments relating to control of cash and investments, including with respect to:

(i) control of cash disbursements, evidenced by the former employee's unauthorized transactions during 2003, in which the former employee was able to unilaterally authorize, initiate and execute wire transfers from the Company's bank accounts;
 
(ii) cash and investment reconciliation procedures, noting that reconciliations had not been reviewed and approved by an appropriate member of Company management;
 
(iii) segregation of duties, including a single employee reconciling certain accounts, preparing the manual journal entries and recording them in the general ledger (in each instance without review or approval of the Controller); and
 
(iv) investment policy compliance, relating to the absence of a formal process to monitor the Company's compliance with its investment policy.
 

Accounting Personal Policies and Procedures

Ernst & Young LLP advised that the increase in scope and complexity of the Company’s operations during 2003 placed demands on the Company’s accounting department that exceeded its capabilities, as evidenced by (i) the adjusting journal entries recorded by the Company in connection with the 2003 audit and post-closing reconciliations process, and (ii) the unauthorized wire transactions ultimately leading to the misappropriation of Company funds, and specifically cited the collective mix of experience, technical skills, attention to detail and diligence of the Company’s accounting department personnel.

Further, the Audit Committee was apprised that the Company did not then maintain a comprehensive accounting policies and procedures manual or electronic database, instead relying on the memory and experience of its accounting personnel to account for the routine and more complex aspects of the Company’s operations.

Accounting for Property, Plant and Equipment

The Company’s Audit Committee was advised that the Company’s wireless affiliate did not have appropriate accounting policies and procedures to (i) capture internal labor costs that were subject to capitalization, (ii) evaluate whether decommissioned network assets were impaired and (iii) ensure that its parts inventory general ledger balance was reflective of actual quantities on hand, including consideration of obsolete items.

Remediation Efforts:

As a result of the material weaknesses noted above, the Company had implemented a number of actions and procedures in response to its discovery of the material weakness related to control of cash and investments prior to year-end 2003, which included the following:

With respect to investment transfers, a segregation of duties between initiation and approval of wire transfers;
 
With respect to non-investment transfers, requests must be initiated by a Company business segment external to the Corporate Finance Department or the Treasury Group;
 
The preparation of supporting documentation for all wire transfers, including review and approval of the disbursement based upon the Company's expenditure approval policy;
 
The suspension of the particular wire transfer system utilized for all but one of the unauthorized transfers;
 
A requirement that modification of dual administration function for the wire transfer system be approved by the Chief Executive Officer and Chief Financial Officer; and
 
Segregation of duties with respect to journal entries so that the approver of a wire transfer does not prepare the associated journal entry.
 

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The material weakness related to cash and investments was identified by the Company in December 2003, and the material weakness related to accounting for property, plant and equipment was identified by the Company in late November 2003. Ernst & Young LLP advised the Audit Committee of the material weaknesses relating to control of cash and investments, including with respect to the control of cash disbursements, reconciliation procedures, segregation of duties and investment policy compliance, accounting for property, plant and equipment and accounting personnel, and policies and procedures on March 12, 2004, and by formal letter delivered on March 26, 2004.

All of the material weaknesses existed at December 31, 2003, but the Company believes that the actions it undertook in December 2003 and the first quarter of 2004 and described herein remediated the cash and investments material weakness. The additional steps which must be completed to remediate the other material weakness are as follows:

Accounting Personnel, Policies and Procedures
 
The completion of the assessment of the Corporate Finance Department by management, including the new Senior Vice President and Chief Financial Officer who joined the Company on October 4, 2004, and the implementation of a training program and the hiring of new personnel as necessary, to assure the proper mix of technical skills and the relevant personnel, which the Company anticipates will be completed by December 31, 2004.
 
Accounting for Property, Plant and Equipment
 
The completion of enhancements to the Company's enterprise resource planning and accounting software, for which implementation commenced in the second quarter of 2004 and is ongoing.
 

The Company performed a number of procedures to compensate for the identified material weaknesses in internal controls to permit its certifying officers to state that the Company’s financial statements fairly presented in all material respects the Company’s financial condition, results of operation, and cash flows. Specifically, with respect to the control of cash and investments, the Company performed a comprehensive reconciliation of all cash and investment accounts for each month during fiscal year 2003 and each month during 2004 through and including September, 2004 (in addition to procedures performed in connection with prior years in connection with the Audit Committee’s special investigation).

With respect to the material weakness relating to Accounting for Property, Plant and Equipment, in the first quarter of 2004:

The Company performed physical counts of certain aspects of materials and supplies inventories at each of its subsidiaries in connection with year-end closing procedures;
The results of the physical inventories were reconciled to the general ledger;
With respect to the reconciliation of its plant under construction account, the Company performed a detailed reconciliation of the sub-ledger to the general ledger;
The Company conducted a detailed reconstruction of its Wireless subsidiary accounts with respect to plant under construction;
Certain open jobs for plant under construction were reviewed for compliance with the Company's policies and procedures;
The Company implemented strengthened project and capitalization review procedures for open wireless projects; and
The Company performed a comprehensive review of labor charging practices in its wireless affiliate and developed detailed timesheets which required the employee to use detailed job codes in the timesheets to assure proper categorization of time in the Company's financial records.

The Company continued to implement and instituted additional processes and procedures to improve internal control in the first quarter of 2004. Subsequent to the discovery of the unauthorized wire transactions in 2003, the Company implemented in the first quarter of 2004 a number of internal controls with respect to banking activities, including:

An improved process with respect to bank reconciliation policies, including secondary reviews performed by Company personnel with appropriate segregation of duties;
 
Revised procedures for the initiation of modifications to the Company's instructions to its bank relating to authorizations; and
 
Weekly reviews of the Company's wire transfer activity by the Chief Financial Officer or Controller.

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The Company has also implemented new controls in the first quarter of 2004 with respect to its investment activities, including:

Standardizing supporting documentation for investment activity and approvals as described by independent legal counsel to the Audit Committee as noted above;
 
Revisions to the journal entry process for investment transactions, and related segregation of duty modifications;
 
The preparation of investment schedules by properly segregated personnel; and
 
Monthly investment compliance testing.

The Audit Committee made a number of additional recommendations to the Company’s Board of Directors for further review and consideration, which were formally acted upon beginning early in the second quarter of 2004, and thereafter. Such initiatives relate to:

An assessment to be conducted with respect to the Company's Corporate Finance Department, which encompasses the Company's accounting and finance personnel, including specifically relating to the number of personnel, and the collective mix and technical skills of such personnel, and the addition of new personnel if necessary, which resulted in the hiring of a Treasury Supervisor with a CPA license and more than 13 years of public and private accounting practice and an increase in size of the Company's fixed asset group from two to four, including a supervisor with more than 16 years of accounting experience. In addition, the Company's new Senior Vice President and Chief Financial Officer, who has more than 20 years of experience in finance and telecommunications, began work on October 4, 2004;
 
An internal audit process, with tasks to be performed either by Company personnel or a third party, with reporting duties to the Chairman of the Company's Audit Committee, resulting in the hiring in July 2004 of a Senior Internal Auditor reporting to the Audit Committee;
 
A more significant effort devoted to internal controls training for all affected personnel, and an increased emphasis on the completion of internal controls documentation, including as required by Section 404 of the Sarbanes-Oxley Act of 2002 (including the retention of third-parties to assist in performing internal control reviews of all of the Company's accounting systems, and to assist in expediting the completion of the internal controls documentation, which commenced in the second quarter of 2004); and
 
The preparation and implementation of a formal accounting policies and procedures manual or electronic database to serve as a reference tool for Company personnel and to establish uniformity and consistency throughout the Company. Management is currently developing training programs to ensure that Company personnel have the adequate knowledge, experience and guidance to perform job duties.

The Company has previously taken actions that it believes have improved internal controls, including:

The establishment in 2003 of a Disclosure Committee comprised of Management personnel and senior representatives of the Company's Corporate Finance Department, which undertakes reviews prior to significant filings with the Securities and Exchange Commission;
 
The modification of written ethics and compliance materials provided to Company employees, and the formal adoption of a Code of Ethics and Business Conduct, and the related establishment of confidential procedures which permit Company employees to communicate anonymously in the event of suspected violations of laws or Company standards (together with mandatory classes in the second and third quarters of 2004 for all Company employees to review the Code of Ethics and Business Conduct);

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The implementation in 2003 of new enterprise resource planning and accounting software, which likely assisted in identifying certain of the accounting deficiencies noted above relating to property, plant and equipment. (The Company in the third quarter of 2004 also improved modules in its new software and undertook in October 2004 revised physical verification and other procedures to improve it's accounting for property, plant and equipment);
 
The provision of a mandatory time charging program for all supervisors and managers and timekeepers in the related departments focusing on proper time charging practices, including capitalized labor, in addition to proper review and approval procedures; and
 
The correction in the fourth quarter of 2003 and first quarter of 2004 of historical data converted to the new enterprise resource planning system relating to plant and accounting software, and formal procedures implemented in 2004 to assure that construction projects are reviewed by project managers to consider the correct recording of costs before projects are place into service.

On April 15, 2004, Michael D. Campbell, the Company’s Executive Vice President and Chief Financial Officer retired from the Company. Brian H. Strom, President and Chief Executive Officer of the Company, served as interim Chief Financial Officer while the Company undertook the search for a new Chief Financial Officer. Effective October 4, 2004, Philip A. Grybas joined the Company as Senior Vice President and Chief Financial Officer. Mr. Grybas has more than 20 years of finance and accounting experience in the telecommunications industry.

The Company will continue to evaluate the effectiveness of its disclosure controls and internal controls and procedures on an ongoing basis, and will take further action as appropriate. The Company continues to devote significant resources and efforts in connection with the compliance requirements imposed by Section 404 of The Sarbanes-Oxley Act of 2002. A substantial portion of the documentation and testing phases relating to internal control review was completed by September 30, 2004, with the balance expected to be completed during the fourth quarter of 2004.

As part of the Company’s efforts, the Company has documented its policies and procedures relating to the accounting for property, plant and equipment. In that regard, the Company anticipates completing enhancements and testing to access the related internal controls to certain of the modules of its enterprise resource planning system relating to property, plant and equipment during the fourth quarter of 2004. It is the Company’s current view that the testing of the internal controls relating to property, plant and equipment, in view of the short time period before the end of the 2004 fiscal year, will require manual processes to increase the likelihood of Management’s favorable assessment with respect to such internal controls. Such processes include (i) the performance of detailed reviews on a monthly basis of all open construction projects by the appropriate project manager to validate the results generated by the Company’s systems, and (ii) the review of systematic routines which generate and transfer data between modules within the enterprise resource planning system as necessary to generate accurate reports. The Company believes that it is reasonably likely that the material weaknesses related to property, plant and equipment may not be remediated until the second quarter of 2005.

The Company identified certain deficiencies in the third quarter of 2004 related to its Information Technology general and application controls. In response to these deficiencies, during the third quarter of 2004 the Company engaged an outside consulting firm to design and implement changes to the controls in an effort to remediate the identified deficiencies. Although the Company has made progress in its remediation effort, it is reasonably likely that it will not be fully completed by December 31, 2004.

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During the quarter ended September 30, 2004, the Company completed the following actions which could have a material effect on internal control: (i) the hiring of the Company’s senior internal auditor in July 2004; (ii) the hiring of two general ledger accountants as authorized by the Board of Directors; (iii) the substantial completion of the Company’s accounting policy and procedures manual; (iv) the implementation of new quarterly procedures pursuant to which the appropriate project manager reviews all capital projects in excess of $25,000; and (v) the announcement of the hiring of a new Senior Vice President and Chief Financial Officer during September 2004 (commencing in October 2004). With the exception of the items noted above (including the Information Technology general application controls), there has been no change in the Company’s internal control over financial reporting during the period covered by the report that has materially affected or is reasonably likely to materially affect the Company’s internal control over financial reporting.

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PART II

ITEM 1.    LEGAL PROCEEDINGS (Dollars in thousands)

Except for the proceedings described below, the Company is not aware of any material pending legal proceedings, other than ordinary routine litigation incidental to its business, to which it is a party or to which any of its property is subject.

In 1996, the California Public Utilities Commission (“CPUC”) issued a decision in connection with SureWest Telephone’s general rate proceeding, which authorized SureWest Telephone to implement a New Regulatory Framework (“NRF”) for services furnished within SureWest Telephone’s service area in order to accommodate market and regulatory movement toward competition and greater pricing flexibility. Under the NRF, SureWest Telephone is subject to ongoing monitoring and reporting requirements, including a sharing mechanism whereby SureWest Telephone is required to share earnings with customers through a reduction of revenues if its earned annual rate-of-return exceeds that authorized by the CPUC.

In accordance with the requirements of its general rate case order, SureWest Telephone filed an application for review of its NRF in 1999. In connection with this proceeding, the CPUC’s Office of Ratepayer Advocates (“ORA”) undertook a verification audit of SureWest Telephone’s non-regulated and affiliated transactions pursuant to the general rate case and other CPUC orders. In June 2001, the CPUC adopted its decision in this matter (the “Decision”). The Decision did not suspend the sharing mechanism as SureWest Telephone had requested, and further provided that SureWest Telephone must change the method used to allocate costs for services provided by SureWest Telephone to its affiliates, the treatment of certain directory revenues and the treatment of internal-use software costs. Additionally, in accordance with the provisions of the Decision, the Company recorded certain liabilities and reductions of revenues relating to estimated intrastate shareable earnings obligations.

The Company has been involved in a proceeding at the CPUC that has considered the continued need for certain sharing requirements in the intrastate jurisdiction, and in connection with that review, has also considered the issues of whether the Company overearned in the intrastate jurisdiction in recent monitoring periods, and if so, the amount of such overearnings that should be shared with customers. On July 27, 2004, the Company entered into a settlement agreement with the other parties in the proceeding, the ORA and The Utility Reform Network (“TURN”), which is intended to resolve all issues in the proceeding. Among other things, the settlement agreement would address and resolve all earnings issues for the monitoring periods 2000-2004, put into place a surcredit mechanism for the amount of the settlement, and suspend the requirement for any intrastate sharing for later monitoring periods from January 1, 2005 through at least December 31, 2010. The Company expects a draft decision during the fourth quarter of 2004. Further, the Company anticipates that the draft decision may be approved by the CPUC during the fourth quarter of 2004. When and if a settlement agreement is approved by the CPUC, the Company will reassess its estimated intrastate shareable earnings obligations.

In 1999, SBC expressed interest in entering into a new, permanent compensation arrangement for extended area service (“EAS”). At that time, SBC had been paying SureWest Telephone approximately $11,500 per year for EAS pursuant to a Settlement Transition Agreement. In November 2000, the CPUC authorized SBC to terminate its annual EAS payments to SureWest Telephone effective November 30, 2000. The CPUC authorized replacement funding to SureWest Telephone on an interim basis using funds from the CHCF. The CHCF is a program designed by the CPUC to establish a fair and equitable local rate structure and to reduce any disparity in the rates charged by telephone companies serving high-cost areas. This interim funding was due to expire on January 1, 2005. However on September 28, 2004, the Governor of California signed SB1276 into law, which amended the existing legislation and extended the expiration date to January 1, 2009. In addition, the CPUC opened an Order Instituting Investigation (“OII”) for the purpose of determining whether future recovery of all, none, or a portion of the approximate $11,500 annual payments previously received from SBC should come from SureWest Telephone’s ratepayers or other regulatory recovery mechanisms. This proceeding began in 2001, evidentiary hearings were held during 2002, and briefing was completed in February 2003. In this proceeding, the ORA recommended that the CPUC discontinue SureWest Telephone’s present interim EAS funding from the CHCF without replacement revenues from ratepayers. The CPUC has made no indication as to what, if any, changes will be forthcoming relating to EAS revenues. The results of these proceedings and their potential effects on SureWest Telephone cannot yet be determined.

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SureWest Telephone’s operations may also be impacted by the Telecommunications Act of 1996 (the “Act”). The Act significantly changed the regulatory environment for telecommunications companies. Beginning in 1996, the Federal Communications Commission (“FCC”) conducted proceedings and adopted orders implementing the Act’s provisions to open local exchange service markets, such as the market of SureWest Telephone, to competition. These proceedings and orders address interconnection, access charges and universal service.

Given the ongoing activities of the FCC to promulgate rules and regulations on interconnection, access charges, and universal service reform, and the various on-going legal challenges considering the validity of these FCC orders, it is not yet possible to determine fully the impact of the Act and related FCC regulations on SureWest Telephone’s operations.

There are a number of other regulatory proceedings occurring at the federal and state levels that may have a material impact on SureWest Telephone. These regulatory proceedings include, but are not limited to, consideration of changes to the jurisdictional separations process, the interstate universal service fund, access charge reform and the regulation of local exchange carriers. The outcomes and impact on SureWest Telephone’s operations of these proceedings and related court matters cannot be determined at this time.

The regulatory proceedings occurring at the state and federal levels described above may also broaden the scope of competition in the provision of regulated services and change the rates and rate structure for regulated services furnished by SureWest Telephone, the effects of which on SureWest Telephone cannot yet be determined.

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ITEM 6.    EXHIBITS AND REPORTS ON FORM 8-K

a) See Index to Exhibits.
 
b) Reports on Form 8-K:
 
The Company filed a report on Form 8-K on August 9, 2004 relating to the announcement of second quarter 2004 financial results.
 
The Company filed a report on Form 8-K on September 9, 2004 announcing the retirement of one its Board of Director members.
 
The Company filed a report on Form 8-K on September 23, 2004 announcing the appointment of its new Senior Vice President and Chief Financial Officer.
 

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SUREWEST COMMUNICATIONS
INDEX TO EXHIBITS
(Item 6 (a))

Exhibit No. Description Method
of Filing
Page

 
3.1

 
Articles of Incorporation of Registrant, together with Certificate of Amendment of Articles of Incorporation dated January 25, 1996 and Certificate of Amendment of Articles of Incorporation dated June 21, 1996 (Filed as Exhibit 3(a) to Form 10-Q Quarterly Report for the quarter ended September 30, 1996)

 
Incorporated by
reference

 
--

 
3.2

 
Certificate of Amendment of Articles of Incorporation dated May 18, 2001 (Filed as Exhibit 3(b) to Form 10-Q Quarterly Report for the quarter ended June 30, 2001)

 
Incorporated by
reference

 
--

 
3.3

 
Bylaws of Registrant (Filed as Exhibit 3(b) to Form 10-K Annual Report of the Registrant for the year ended December 31, 2000)

 
Incorporated by
reference

 
--

 
4.1

 
Shareholder Rights Plan (Filed as Exhibit 2.1 to Form 8-A Registration Statement under the Securities Act of 1934)

 
Incorporated by
reference

 
--

 
10.1

 
Note Purchase Agreement for Series A Senior Notes in the aggregate amount of $40,000,000 dated December 9, 1998 (Filed as Exhibit 10(b) to Form 10-K Annual Report of Registrant for the year ended December 31, 1998)

 
Incorporated by
reference

 
--

 
10.2

 
Supplement to Note Purchase Agreement for Series B Senior Notes in the aggregate amount of $60,000,000 dated March 13, 2003 (Filed as Exhibit 99.1 to the Form 8-K filed March 13, 2003)

 
Incorporated by
reference

 
--

 
10.3

 
Business Loan Agreement of Registrant with Bank of America dated March 15, 2000, as amended by Amendment No. 1 dated as of April 10, 2000 (Filed as Exhibit 10(f) to Form 10-Q Quarterly Report of Registrant for the quarter ended March 31, 2000), as amended by Amendment No. 2 dated as of September 15, 2000, Amendment No. 3 dated as of July 17, 2001, and Amendment No. 4 dated as of June 26, 2002 (Filed as Exhibit 10(l) to Form 10-Q Quarterly Report of Registrant for the Quarter ended June 30, 2002)

 
Incorporated by
reference

 
--

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SUREWEST COMMUNICATIONS
INDEX TO EXHIBITS
(Item 6 (a))

Exhibit No. Description Method
of Filing
Page

 
10.4

 
Amendment No. 5 to Business Loan Agreement dated February 26, 2003 (Filed as Exhibit 10(e) to Form 10-K Annual Report of Registrant for the year ended December 31, 2002)

 
Incorporated by
reference

 
--

 
10.5

 
Amendment No. 6 to Business Loan Agreement dated as of January 13, 2004 (Filed as Exhibit 10.6 to Form 10-K Annual Report of Registrant for year ended December 31, 2003)

 
Incorporated by
reference

 
--

 
10.6

 
Amendment No. 7 to Business Loan Agreement dated as of March 25, 2004 (Filed as Exhibit 10.7 to Form 10-K Annual Report of Registrant for year ended December 31, 2003)

 
Incorporated by
reference

 
--

 
10.7

 
1999 Restricted Stock Bonus Plan (Filed as Exhibit 10(d) to Form 10-K Annual Report of Registrant for the year ended December 31, 1998)

 
Incorporated by
reference

 
--

 
10.8

 
2000 Equity Incentive Plan, as amended (Filed as Exhibit 10.9 to Form 10-K Annual Report of Registrant for the year ended December 31, 2003)

 
Incorporated by
reference

 
--

 
10.9

 
SureWest KSOP (Filed as Exhibit 4.1 to Registration Statement on Form S-8 [No. 333-87222])

 
Incorporated by
reference

 
--

 
10.10

 
Letter agreement dated January 16, 2001 between Registrant and Brian H. Strom (Filed as Exhibit 10 (g) to Form 10-K Annual Report of Registrant for the year ended December 31, 2000)

 
Incorporated by
reference

 
--

 
10.11

 
Letter agreement dated January 16, 2001 between Registrant and Michael D. Campbell (Filed as Exhibit 10 (h) to Form 10-K Annual Report of Registrant for the year ended December 31, 2000)

 
Incorporated by
reference

 
--

 
10.12

 
Letter agreement dated January 16, 2001 between Registrant and Jay B. Kinder (Filed as Exhibit 10 (i) to Form 10-K Annual Report of Registrant for the year ended December 31, 2000)

 
Incorporated by
reference

 
--

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SUREWEST COMMUNICATIONS
INDEX TO EXHIBITS
(Item 6 (a))

Exhibit No. Description Method
of Filing
Page

 
10.13

 
Letter agreement dated January 16, 2001 between Registrant and Bill M. DeMuth (Filed as Exhibit 10.14 to Form 10-K Annual Report of Registrant for the year ended December 31, 2003)

 
Incorporated by
reference

 
--

 
10.14

 
Letter agreement dated January 16, 2001 between Registrant and Fred A. Arcuri (Filed as Exhibit 10.15 to Form 10-K Annual Report of Registrant for the year ended December 31, 2003)

 
Incorporated by
reference

 
--

 
31.1

 
Certification of Brian H. Strom, President and Chief Executive Officer, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

 
Filed herewith

 
55

 
31.2

 
Certification of Philip A. Grybas, Senior Vice President and Chief Financial Officer, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

 
Filed herewith

 
56

 
32.1

 
Certification of Brian H. Strom, President and Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

 
Filed herewith

 
57

 
32.2

 
Certification of Philip A. Grybas, Senior Vice President and Chief Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

 
Filed herewith

 
58

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SUREWEST COMMUNICATIONS
(Registrant)
 
 

 
By:

 
             /s/ BRIAN H. STROM              
Brian H. Strom,
President and Chief
Executive Officer
 
 

 
By:

 
           /s/ PHILIP A. GRYBAS            
Philip A. Grybas,
Senior Vice President and
Chief Financial Officer

Date: November 8, 2004


 

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