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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

 

FORM 10-Q

 

(Mark One)

ý

 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

 

For quarterly period ended September 30, 2003

 

 

 

OR

 

o

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

 

For the transition period from                         to                       

 

 

 

Commission File Number:  000-29678

 

INTRADO INC.

(Exact name of registrant as specified in its charter)

 

Delaware

 

84-0796285

(State or other jurisdiction of incorporation or organization)

 

(I.R.S. Employer Identification No.)

 

 

 

1601 Dry Creek Drive, Longmont, Colorado

 

80503

(Address of principal executive offices)

 

(Zip Code)

 

Registrant’s Telephone Number, Including Area Code:  (720) 494-5800

 

 

(Former name or former address, if changed since last report)

 

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes ý    No o

 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act).

Yes ý    No o

 

As of October 28, 2003, there were 16,083,459 shares of common stock outstanding.

 

 



 

CAUTIONARY NOTE ABOUT FORWARD-LOOKING STATEMENTS

 

This Quarterly Report on Form 10-Q contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. We intend the forward-looking statements throughout the Quarterly Report on Form 10-Q and the information incorporated by reference to be covered by the safe harbor provisions for forward-looking statements.  All projections and statements regarding our expected financial position and operating results, our business strategy, our financing plans and the outcome of any contingencies are forward-looking statements. These statements can sometimes be identified by our use of forward-looking words such as “may,” “believe,” “plan,” “will,” “anticipate,” “estimate,” “expect,” “intend,” and other words and phrases of similar meaning.  Known and unknown risks, uncertainties and other factors could cause the actual results to differ materially from those contemplated by the statements.  The forward-looking information is based on information available as of the date of this report on Form 10-Q and on numerous assumptions and developments that are not within our control.  Although we believe these forward-looking statements are reasonable, we cannot assure you they will turn out to be correct.  Actual results could be materially different from our expectations due to a variety of factors, including the following:

 

                  our reliance on large contracts from a limited number of significant telecommunications customers and, especially in light of recent competitive pressures in the telecommunications industry, their ability to pay for our services and the timing of such payments;

                  fluctuations in quarterly operating results, including those that are due to adverse trends in the telecommunications industry, bankruptcy filings by MCI (formally known as WorldCom) and other customers, and other factors that are beyond our control;

                  whether our investments in research and development and capitalized software will expand our service offerings and prove to be economically viable;

                  our ability to retain key executives, particularly George Heinrichs, our co-founder, President, Chief Executive Officer and Chairman of the Board;

                  competition in service, price and technological innovation from entities with substantially greater resources than us;

                  our ability to integrate businesses and assets that we may acquire;

                  whether our efforts to expand into European and other international markets will prove to be economically viable;

                  constraints on our sales and marketing channels due to the fact that many of our customers compete with each other;

                  our ability to accurately predict and recoup the large amount of up-front expenditures necessary to serve new customers and possible delays in sales cycles;

                  our ability to expand our services beyond our traditional business and into the highly competitive data management industry, such as our proposed IntelliBaseSM National Repository Line Level Database and IntelliCastSM Target Notification services;

                  the unpredictable rate of adoption of wireless 9-1-1 services, including further delays in the Federal Communications Commission’s mandated deployment of Phase I and Phase II wireless location services;

                  the potential for liability claims, including product liability claims relating to our software;

                  technical difficulties and network downtime, including those caused by sabotage or unauthorized access to our systems;

                  changes in interest rates, including the LIBOR and prime rate, and their potentially adverse effect on our liquidity;

                  the possibility that we will not generate taxable income in an amount sufficient to allow us to utilize previously generated net operating loss tax carryforwards;

                  developments in telecommunications regulation and the unpredictable manner in which existing or new legislation and regulation may be applied to our business; and

                  developments in governance, accounting and financial regulation and their unpredictable impact on general and administrative expenses.

 

This list is intended to identify some of the principal factors that could cause actual results to differ materially from those described in the forward-looking statements included elsewhere in this report.  These factors are not intended to represent a complete list of all risks and uncertainties inherent in our business, and should be read in conjunction with the more detailed cautionary statements included in our 2002 Annual Report on Form 10-K under the caption “Item 1.  Business – Risk Factors,” our other Securities and Exchange Commission filings, and our press releases.

 

i



 

INDEX

 

PART I – FINANCIAL INFORMATION

 

Item 1.  Financial Statements (unaudited):

 

Consolidated Statements of Operations for the three months ended September 30, 2003 and 2002 and the nine months ended September 30, 2003 and 2002

 

Consolidated Balance Sheets as of September 30, 2003 and December 31, 2002

 

Consolidated Statements of Cash Flows for the three months ended September 30, 2003 and 2002 and the nine months ended September 30, 2003 and 2002

 

Notes to Consolidated Financial Statements

 

Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

 

Item 3.  Quantitative and Qualitative Disclosures About Market Risk

 

Item 4.  Controls and Procedures

 

PART II – OTHER INFORMATION

 

Item 2.  Changes in Securities and Use of Proceeds

 

Item 5.  Other Information

 

Item 6.  Exhibits and Reports on Form 8-K

 

Signatures

 

ii



 

PART I  - FINANCIAL INFORMATION

 

INTRADO INC.

CONSOLIDATED STATEMENTS OF OPERATIONS

(Dollars in Thousands, Except Per Share Data; Unaudited)

 

 

 

Three Months
Ended
September 30,

 

Nine Months
Ended
September 30,

 

 

 

2003

 

2002

 

2003

 

2002

 

Revenue:

 

 

 

 

 

 

 

 

 

Wireline business unit

 

$

20,779

 

$

20,295

 

$

61,828

 

$

59,449

 

Wireless business unit

 

10,466

 

6,731

 

28,682

 

17,792

 

New markets business unit

 

438

 

326

 

1,193

 

734

 

Total revenue

 

31,683

 

27,352

 

91,703

 

77,975

 

 

 

 

 

 

 

 

 

 

 

Costs and expenses:

 

 

 

 

 

 

 

 

 

Wireline business unit

 

9,725

 

9,150

 

29,305

 

28,372

 

Wireless business unit

 

5,611

 

3,279

 

16,004

 

10,332

 

New markets business unit

 

1,082

 

838

 

3,457

 

1,708

 

Sales and marketing

 

4,008

 

4,065

 

12,450

 

12,956

 

General and administrative

 

5,535

 

5,242

 

17,214

 

15,664

 

Inventory impairment

 

 

 

 

4,697

 

Research and development

 

580

 

555

 

1,820

 

2,028

 

Total costs and expenses

 

26,541

 

23,129

 

80,250

 

75,757

 

Income from operations

 

5,142

 

4,223

 

11,453

 

2,218

 

 

 

 

 

 

 

 

 

 

 

Other income (expense):

 

 

 

 

 

 

 

 

 

Interest and other income

 

59

 

35

 

147

 

130

 

Interest and other expense

 

(392

)

(312

)

(1,014

)

(967

)

Income before income taxes

 

4,809

 

3,946

 

10,586

 

1,381

 

 

 

 

 

 

 

 

 

 

 

Income tax expense

 

1,707

 

 

3,758

 

 

 

 

 

 

 

 

 

 

 

 

Net income

 

$

3,102

 

$

3,946

 

$

6,828

 

$

1,381

 

 

 

 

 

 

 

 

 

 

 

Net income per share:

 

 

 

 

 

 

 

 

 

Basic

 

$

0.20

 

$

0.26

 

$

0.44

 

$

0.09

 

Diluted

 

$

0.18

 

$

0.24

 

$

0.41

 

$

0.08

 

 

 

 

 

 

 

 

 

 

 

Shares used in computing net income per share:

 

 

 

 

 

 

 

 

 

Basic

 

15,749,993

 

15,237,882

 

15,641,085

 

15,203,188

 

Diluted

 

17,237,161

 

16,226,799

 

16,650,465

 

16,604,224

 

 

The accompanying notes to consolidated financial statements are an integral part of these consolidated statements.

 

1



 

INTRADO INC.

CONSOLIDATED BALANCE SHEETS

(Dollars in Thousands; Unaudited)

 

 

 

September 30,
2003

 

December 31,
2002

 

 

 

 

 

 

 

ASSETS

 

 

 

 

 

 

 

 

 

 

 

Current assets:

 

 

 

 

 

Cash and cash equivalents

 

$

30,740

 

$

12,895

 

Accounts receivable, net of allowance for doubtful accounts of $504 and $589, respectively

 

14,494

 

14,900

 

Unbilled revenue

 

1,917

 

6,165

 

Prepaids and other

 

2,243

 

2,144

 

Deferred contract costs

 

3,875

 

3,196

 

Deferred income taxes

 

9,476

 

4,091

 

 

 

 

 

 

 

Total current assets

 

62,745

 

43,391

 

 

 

 

 

 

 

Property and equipment, net

 

26,352

 

30,277

 

Goodwill, net of accumulated amortization of $1,394

 

24,517

 

11,716

 

Other intangibles, net of accumulated amortization of $5,584 and $3,823, respectively

 

6,173

 

7,934

 

Deferred income taxes

 

1,730

 

8,916

 

Deferred contract costs

 

3,092

 

2,710

 

Software development costs, net of accumulated amortization of $5,223 and $2,243, respectively

 

12,337

 

11,760

 

Other assets

 

679

 

676

 

 

 

 

 

 

 

Total assets

 

$

137,625

 

$

117,380

 

 

 

 

 

 

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

 

 

 

 

 

 

 

 

Current liabilities:

 

 

 

 

 

Accounts payable and accrued liabilities

 

$

9,745

 

$

8,646

 

Current portion of capital lease obligations

 

3,055

 

3,131

 

Line of credit

 

2,000

 

 

Current portion of note payable

 

4,250

 

917

 

Payable to Lucent

 

 

2,395

 

Mandatorily redeemable preferred stock payable (see Note 4)

 

4,366

 

 

Deferred contract revenue

 

14,235

 

10,280

 

 

 

 

 

 

 

Total current liabilities

 

37,651

 

25,369

 

 

 

 

 

 

 

Capital lease obligations, net of current portion

 

1,715

 

2,689

 

Line of credit

 

 

8,000

 

Deferred rent, net of current portion

 

1,532

 

1,424

 

Notes payable, net of current portion

 

7,000

 

1,833

 

Mandatorily redeemable preferred stock payable (see Note 4)

 

4,090

 

 

Deferred contract revenue

 

6,290

 

12,346

 

 

 

 

 

 

 

Total liabilities

 

58,278

 

51,661

 

 

 

 

 

 

 

Commitments and contingencies

 

 

 

 

 

 

 

 

 

 

 

Stockholders’ equity:

 

 

 

 

 

Preferred stock, $.001 par value; 15,000,000 shares authorized; 9,104 and no shares issued and outstanding as of September 30, 2003 and December 31, 2002, respectively (see Note 4)

 

 

 

Common stock, $.001 par value; 50,000,000 shares authorized; 16,062,316 and 15,442,140 shares issued and outstanding as of September 30, 2003 and December 31, 2002, respectively

 

16

 

15

 

Additional paid-in capital

 

87,735

 

80,936

 

Accumulated deficit

 

(8,404

)

(15,232

)

 

 

 

 

 

 

Total stockholders’ equity

 

79,347

 

65,719

 

 

 

 

 

 

 

Total liabilities and stockholders’ equity

 

$

137,625

 

$

117,380

 

 

The accompanying notes to financial statements are an integral part of these consolidated statements.

 

2



 

INTRADO INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Dollars in Thousands, Unaudited)

 

 

 

Three Months
Ended September 30,

 

Nine Months
Ended September 30,

 

 

 

2003

 

2002

 

2003

 

2002

 

 

 

 

 

 

 

 

 

 

 

Cash flows from operating activities:

 

 

 

 

 

 

 

 

 

Net income

 

$

3,102

 

$

3,946

 

$

6,828

 

$

1,381

 

Adjustments to reconcile net income to net cash provided by operating activities:

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

3,785

 

2,408

 

11,853

 

6,655

 

Tax benefit for stock option exercises

 

1,624

 

 

1,850

 

 

Stock-based compensation

 

49

 

9

 

103

 

77

 

Non-cash interest expense

 

138

 

 

207

 

 

Other

 

(34

)

201

 

(66

)

466

 

Inventory impairment

 

 

 

 

4,697

 

Change in:

 

 

 

 

 

 

 

 

 

Accounts receivable and unbilled revenue

 

1,179

 

(1,171

)

4,739

 

(3,977

)

Prepaids and other assets

 

(553

)

2,441

 

(102

)

1,815

 

Deferred contract costs

 

(241

)

(253

)

(1,061

)

343

 

Deferred income taxes

 

(23

)

 

1,801

 

 

Accounts payable and accrued liabilities

 

103

 

(1,181

)

1,578

 

(4,693

)

Deferred revenue

 

(232

)

683

 

(2,101

)

2,049

 

Net cash provided by operating activities

 

8,897

 

7,083

 

25,629

 

8,813

 

 

 

 

 

 

 

 

 

 

 

Cash flows from investing activities:

 

 

 

 

 

 

 

 

 

Acquisition of property and equipment

 

(385

)

(8,036

)

(2,448

)

(12,747

)

Investment in TechnoCom

 

 

 

 

(500

)

Capitalized software development costs

 

(1,027

)

(2,791

)

(3,557

)

(7,999

)

Net cash used in investing activities

 

(1,412

)

(10,827

)

(6,005

)

(21,246

)

 

 

 

 

 

 

 

 

 

 

Cash flows from financing activities:

 

 

 

 

 

 

 

 

 

Principal payments on capital lease obligations

 

(671

)

(1,109

)

(2,478

)

(3,570

)

Payments on payable to Lucent

 

 

 

(2,395

)

 

Payments on mandatorily redeemable preferred stock payable

 

(4,552

)

 

(4,552

)

 

Principal payments on notes payable

 

(1,083

)

 

(1,400

)

 

Proceeds from notes payable, line of credit and capital lease advance

 

299

 

6,000

 

4,199

 

9,000

 

Proceeds from employee stock purchase plan and stock options

 

3,151

 

231

 

4,847

 

1,777

 

Net cash provided by (used in) financing activities

 

(2,856

)

5,122

 

(1,779

)

7,207

 

 

 

 

 

 

 

 

 

 

 

Net increase (decrease) in cash and cash equivalents

 

4,629

 

1,378

 

17,845

 

(5,226

)

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents, beginning of period

 

26,111

 

9,112

 

12,895

 

15,716

 

Cash and cash equivalents, end of period

 

$

30,740

 

$

10,490

 

$

30,740

 

$

10,490

 

 

 

 

 

 

 

 

 

 

 

Supplemental schedule of noncash financing and investing activities:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Property and equipment acquired under capital leases

 

$

1,093

 

$

165

 

$

1,129

 

$

3,035

 

 

The accompanying notes to consolidated financial statements are an integral part of these consolidated statements.

 

3



 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

 

NOTE 1 – BASIS OF PRESENTATION

 

The unaudited consolidated financial statements included herein reflect all adjustments, consisting only of normal recurring adjustments, which in the opinion of management are necessary to fairly present the consolidated financial position, results of operations and cash flows of Intrado Inc. (“Intrado” or the “Company”) for the periods presented.  Certain information and footnote disclosures normally included in audited financial information prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted pursuant to the Securities and Exchange Commission’s rules and regulations.  The results of operations for the period ended September 30, 2003 are not necessarily indicative of the results to be expected for subsequent quarterly periods or for the entire fiscal year ending December 31, 2003.  These consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto which are included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2002.

 

Reclassifications

 

Certain prior period amounts have been reclassified to conform with the current period’s presentation.  These reclassifications included modifications to the Company’s segment reporting (see Note 3).

 

Deferred Contract Costs

 

Deferred costs represent up-front implementation costs or equipment shipped to a customer site.  These costs will be recognized over the related contract period as revenue is recognized.

 

Revenue and Cost Recognition

 

The Company generates revenue from all of its three segments, or “business units”:  Wireline, Wireless and New Markets (see Note 3).  The revenue from these business units is derived from monthly data management services, maintenance, systems, software and software enhancements, and new products and professional services.

 

Revenue is accounted for either as software revenue (and related post-contract support) or as services revenue in accordance with the guidelines provided by Statement of Position No. 97-2, “Software Revenue Recognition,” (“SOP 97-2”) and Staff Accounting Bulletin 101, “Revenue Recognition in Financial Statements” (“SAB 101”).  The Company’s policy is to recognize revenue when the applicable revenue recognition criteria have been met, which generally include the following:

 

      persuasive evidence of an arrangement exists;

      price is fixed or determinable;

      delivery has occurred or services have been rendered; and

      collectibility is reasonably assured.

 

The majority of the Company’s revenue is derived from long-term contracts with customers and is recognized ratably over the term of the contract as services are performed.  In certain defined projects, the Company also recognizes revenue on a percentage-of- completion basis, as prescribed by SOP 81-1, “Accounting for Performance of Construction-Type and Certain Production-Type Contracts” (“SOP 81-1”).  In these situations, the Company develops and utilizes estimates to ratably recognize costs and revenue as work is completed relative to the total estimated time and costs to complete projects.  Delays in completing projects and/or significant changes to original cost estimates could adversely impact future periods in that additional costs or amortization periods for both revenue and expenses may be necessary.  The Company also delivers products and services that are part of multiple element arrangements.  Utilizing the above criteria from SOP 97-2 and SAB 101, the Company also relies upon the guidance in EITF 00-21, “Revenue Arrangements with Multiple Deliverables (“EITF 00-21”).  The Company evaluates vendor specific objective evidence (“VSOE”) for contracts under SOP 97-2 and vendor objective evidence (“VOE”) for contracts under SAB 101 to identify objective and reliable evidence of fair value in situations where multiple element arrangements exist.  If the VSOE or VOE the Company relied upon changes, recognition methods for revenue and expenses could also adversely impact future periods.

 

4



 

The monthly data management services include revenue from up-front fees and monthly service fees. The Company’s up-front services consist primarily of a data integrity review of the customer’s 9-1-1 data records, engineering services which enable the customer’s legacy system to interface with Intrado’s platform, thereby establishing network connectivity, public safety boundary mapping, customer training and testing. The charges for these services are nonrefundable if the contract is cancelled after the services are performed. After the initial up-front services, data management customers often buy enhancements to these services, such as additional software engineering to improve system functionality or network services to make their network more effective (“Enhancement Services”). The fees received for up-front services and certain Enhancement Services are deferred and recognized as revenue ratably over the remaining contractual term of the arrangement.  The Company also receives a monthly service fee from certain customers to provide ongoing data management services that are required to keep the records current, to maintain and monitor network components and to support and maintain the software and systems required to provide the services. The fees received for these monthly services are recognized as revenue in the period in which all of the above criteria have been met, which is generally the month in which services are provided.

 

Maintenance contracts are offered to customers who purchase database and call handling systems.  The fees received for maintenance are accrued and recognized as revenue over the contractual term of the arrangement.

 

Systems and new products revenue is recognized from the sales of new database and call handling systems as well as customized software solutions sold to existing customers. Software license revenue and related hardware sales are recognized upon execution of a contract and completion of delivery obligations, provided that no uncertainties exist regarding customer acceptance and that collection of the related receivable is reasonably assured.

 

Professional services revenue is generated by providing consulting and training services and is recognized in the period in which all of the above criteria have been met.

 

The Company defers up-front fees, certain enhancement fees and related incremental costs and recognizes them over the life of each contract or the expected life of the customer relationship, whichever is longer, as these fees and costs do not represent the culmination of a separate earnings process.

 

As of September 30, 2003, the Company had total deferred contract revenue of $20.5 million and deferred contract costs of approximately $7.0 million. The total deferred contract revenue balance of $20.5 million represents fees and deferrals for certain software enhancements and up-front fees that have been billed but are yet to be delivered or that have been delivered but are required to be deferred under SAB 101.  Of the total deferred contract revenue, $18.3 million has already been received and $2.2 million is included in accounts receivable as of September 30, 2003.  The Company estimates that total deferred contract revenue, net of deferred contract costs, will be recognized as follows, for the remainder of 2003 and each year thereafter, (dollars in thousands):

 

2003 (fourth quarter)

 

$

2,384

 

2004

 

7,989

 

2005

 

2,590

 

2006

 

70

 

2007

 

167

 

2008

 

144

 

2009

 

135

 

2010

 

79

 

Total

 

$

13,558

 

 

Software

 

The Company capitalizes certain internal and external software acquisition and development costs that benefit future periods in accordance with the Accounting Standards Executive Committee issued Statement of Position 98-1, “Accounting for the Costs of Computer Software Developed or Obtained for Internal Use” (“SOP 98-1”), if internal use, or SFAS No. 86, “Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed,” if the software is to be sold.

 

For software developed for internal use, the Company expenses the costs of developing computer software until the software has reached the application development stage and capitalizes all qualified costs incurred from that time until the software is ready for its intended use, at which time amortization of the capitalized costs begins.  Costs that are capitalized generally include salaries and related costs for employees directly involved in the engineering, coding, testing

 

5



 

and implementation phases for these projects.  Costs of significant enhancements to internal use software are capitalized while routine maintenance of existing software is charged to expense as incurred. Determination of when the software has reached the application development stage is based upon completion of conceptual designs, evaluation of alternative designs and performance requirements.  The determination of when the software is in the application development stage and the ongoing assessment of the recoverability of capitalized computer software development costs requires considerable judgment by management with respect to certain factors, including, but not limited to estimated economic life and changes in software and hardware technology.  The Company also contracts with third parties to develop or test internal use software and generally capitalizes these costs during the application development stage.

 

For software developed for external use, the Company expenses the costs of developing computer software until technological feasibility is established and capitalizes all qualified costs incurred from that time until the software is available for general customer release or ready for its intended use, whichever is earlier, at which time amortization of the capitalized costs begins.  Costs of major enhancements to existing products are capitalized while routine maintenance of existing products is charged to expense as incurred.  Technological feasibility for the Company’s computer software products is generally established upon the achievement of a detailed program design free of high-risk development issues and completion of a working model.  The establishment of the technological feasibility and the ongoing assessment of the recoverability of capitalized computer software development costs requires considerable judgment by management with respect to certain internal and external factors, including, but not limited to, technological feasibility, anticipated future gross revenue, estimated economic life and changes in software and hardware technology.  The Company also contracts with third parties to develop or test software that will be sold to customers, and generally capitalizes these costs once feasibility has been established.

 

Internal-use capitalized software costs are amortized on a product-by-product basis using a straight-line method, generally over a period of three years.  External use capitalized software costs are amortized over the greater of the amount computed using: (a) the ratio that current gross revenue for a product compares to the total of current and anticipated future gross revenue for that product; or (b) the straight-line method over the remaining estimated economic life of the product, which is typically three years.

 

For the three and nine months ended September 30, 2003, the Company capitalized expenses related to software products of $1.0 million and $3.6 million and recognized amortization expense related to capital software products of $876,000 and $3.0 million, respectively.  For the three and nine months ended September 30, 2002, the Company capitalized software development costs of $2.8 million and $8.0 million and amortized $168,000 and $391,000, respectively.

 

Income Taxes

 

For the three and nine months ended September 30, 2003, the Company recognized income tax expense of $1.7 million and $3.8 million, respectively, based upon the Company’s estimate of a 35.5% effective tax rate for the year ending December 31, 2003.  In the fourth quarter of 2002, the Company reversed its previously recorded valuation allowance based upon the Company’s determination that it would be more likely than not that it would realize the benefits for these assets in the future.  Prior to that determination, during the three and nine months ended September 30, 2002, no income tax expense was recorded due to the Company’s valuation allowance.

 

Stock-Based Compensation Plans

 

At September 30, 2003, the Company has two stock-based employee compensation plans.  The Company accounts for these plans under the recognition and measurement principles of APB Opinion No. 25, “Accounting for Stock Issued to Employees,” and related interpretations.  No stock-based employee compensation cost is reflected in net income, as all options granted under these plans had an exercise price equal to the market value of the underlying common stock on the date of grant.  The following table illustrates the effect on net income and earnings per share if the Company had applied the fair value recognition provisions of SFAS No. 123, “Accounting for Stock-Based Compensation,” to stock-based employee compensation (in thousands except per share amounts):

 

6



 

 

 

Three Months Ended
September 30,

 

Nine Months Ended
September 30,

 

 

 

2003

 

2002

 

2003

 

2002

 

 

 

 

 

 

 

 

 

 

 

Net income, as reported

 

$

3,102

 

$

3,946

 

6,828

 

$

1,381

 

Deduct:  Total stock-based compensation expense determined under fair value based method for all awards, net of tax

 

(811

)

(750

)

(2,669

)

(2,874

)

 

 

 

 

 

 

 

 

 

 

Pro forma net income (loss)

 

$

2,291

 

$

3,196

 

$

4,159

 

$

(1,493

)

 

 

 

 

 

 

 

 

 

 

Net income (loss) per share:

 

 

 

 

 

 

 

 

 

Basic – as reported

 

$

0.20

 

$

0.26

 

$

0.44

 

$

0.09

 

Basic – pro forma

 

$

0.15

 

$

0.21

 

$

0.27

 

$

(0.10

)

 

 

 

 

 

 

 

 

 

 

Diluted – as reported

 

$

0.18

 

$

0.24

 

$

0.41

 

$

0.08

 

Diluted – pro forma

 

$

0.13

 

$

0.20

 

$

0.25

 

$

(0.09

)

 

NOTE 2 – INCOME PER SHARE

 

The Company presents basic and diluted income per share in accordance with Statement of Financial Accounting Standards No. 128, “Earnings Per Share,” which establishes standards for computing and presenting basic and diluted net income per share.  Under this statement, basic net income per share is determined by dividing net income available to common stockholders by the weighted average number of common shares outstanding during each period.  Diluted income per share gives effect to all dilutive potential common stock that was outstanding during the period.  The treasury stock method, using the average price of the Company’s common stock for the period, is applied to determine dilution from options and warrants.  The as-if-converted method is used for convertible securities.

 

A reconciliation of the numerators and denominators used in computing per share net income is as follows (dollars in thousands):

 

 

 

Three Months Ended
September 30,

 

Nine Months Ended
September 30,

 

 

 

2003

 

2002

 

2003

 

2002

 

Numerator:

 

 

 

 

 

 

 

 

 

Net income

 

$

3,102

 

$

3,946

 

$

6,828

 

$

1,381

 

Denominator for basic income per share:

 

 

 

 

 

 

 

 

 

Weighted average common shares outstanding

 

15,749,993

 

15,237,882

 

15,641,085

 

15,203,188

 

Denominator for diluted income per share:

 

 

 

 

 

 

 

 

 

Weighted average common shares outstanding

 

15,749,993

 

15,237,882

 

15,641,085

 

15,203,188

 

Options issued to employees and warrants outstanding

 

1,487,168

 

988,917

 

1,009,380

 

1,401,036

 

Denominator for diluted income per share

 

17,237,161

 

16,226,799

 

16,650,465

 

16,604,224

 

 

Options to purchase 132,000 and 573,310 shares of common stock at weighted average exercise prices of $23 and $18 per share as of September 30, 2003 and 2002, respectively were outstanding during the three months ended September 30, 2003 and 2002 but were not included in the computation of diluted earnings per share because the options’ exercise prices were greater than the average market prices of the common shares.  Options to purchase 555,832 and 202,500 shares of common stock at weighted average exercise prices of $18 and $22 per share as of September 30, 2003 and 2002, respectively were outstanding during the nine months ended September 30, 2003 and 2002 but were not included in the computation of diluted earnings per share because the options’ exercise prices were greater than the average market prices of the common shares.

 

NOTE 3 – REPORTABLE SEGMENTS

 

Effective January 1, 2003, the Company realigned its internal operating units by aggregating similar service offerings with organizational supervision and decision making authorities.  As a result, the Company condensed its operating segments into three business units:  Wireline, Wireless and New Markets.  Wireline includes the former ILEC and CLEC Business Units, the State of Texas wireline portion of the former Direct Business Unit and call handling products, also formerly reported under the Direct Business Unit.  New Markets, which carries responsibility for services and products that are in the early stages of development or market penetration, currently includes IntelliCastSM and IntelliBaseSM National Repository Line Level Database (“NRLLDB”).  IntelliCast results were previously reported as part of the Direct Business Unit and IntelliBase NRLLDB were previously reported as part of the Corporate Business

 

7



 

Unit.  No changes were made to the Wireless Segment as previously reported.

 

In 2003, the Company also began allocating indirect expenses from corporate support groups to Wireline, Wireless and New Markets based on the percentage of total Company revenue each unit generates in the reported period.  These expenses, which include indirect costs, corporate overhead and income taxes, were previously reported as part of the Corporate Business Unit.  Direct costs include all costs directly attributable to a business unit’s operations and revenue earning activities.  Indirect business unit costs include the costs of business unit support functions, including sales and marketing, general and administrative and research and development.  Corporate overhead includes these same costs allocated from corporate to the business unit.  Income taxes are also allocated to the new segments based on the percentage of income before taxes each unit generated in the period.  The Company believes this methodology improves its financial reporting as each unit is fully burdened with an appropriate allocation of the Company’s operating expenses and income taxes if the segment was profitable in the period reported.  The expenses allocated from Corporate are shown as a separate line item below direct and indirect costs.

 

Corresponding items for segments in periods prior to January 1, 2003 have been reclassified to conform to the Company’s new segments.  The Company does not segregate assets between segments as it is currently impractical to do so.  Revenue and costs are segregated in the following Statements of Operations for the reportable segments.

 

 

 

For the Three Months Ended September 30,

 

 

 

(dollars in thousands)

 

 

 

WIRELINE

 

WIRELESS

 

NEW MARKETS

 

TOTAL

 

 

 

2003

 

2002

 

2003

 

2002

 

2003

 

2002

 

2003

 

2002

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data management

 

$

13,825

 

$

13,345

 

$

9,282

 

$

6,731

 

$

438

 

$

326

 

$

23,545

 

$

20,402

 

Maintenance

 

3,865

 

3,687

 

 

 

 

 

3,865

 

3,687

 

Systems

 

3,075

 

3,124

 

 

 

 

 

3,075

 

3,124

 

Professional services

 

14

 

139

 

1,184

 

 

 

 

1,198

 

139

 

Total revenue

 

20,779

 

20,295

 

10,466

 

6,731

 

438

 

326

 

31,683

 

27,352

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct costs

 

9,725

 

9,150

 

5,611

 

3,279

 

1,082

 

838

 

16,418

 

13,267

 

Indirect business unit costs

 

2,117

 

2,517

 

1,041

 

1,135

 

920

 

920

 

4,078

 

4,572

 

Corporate overhead

 

3,990

 

3,925

 

1,995

 

1,302

 

60

 

63

 

6,045

 

5,290

 

Total costs and expenses

 

15,832

 

15,592

 

8,647

 

5,716

 

2,062

 

1,821

 

26,541

 

23,129

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

4,947

 

4,703

 

1,819

 

1,015

 

(1,624

)

(1,495

)

5,142

 

4,223

 

Net interest expense

 

(220

)

(206

)

(110

)

(68

)

(3

)

(3

)

(333

)

(277

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) before taxes

 

4,727

 

4,497

 

1,709

 

947

 

(1,627

)

(1,498

)

4,809

 

3,946

 

Income tax  expense

 

1,127

 

 

580

 

 

 

 

1,707

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss)

 

$

3,600

 

$

4,497

 

$

1,129

 

$

947

 

$

(1,627

)

$

(1,498

)

$

3,102

 

$

3,946

 

 

 

 

For the Nine Months Ended September 30,

 

 

 

(dollars in thousands)

 

 

 

WIRELINE

 

WIRELESS

 

NEW MARKETS

 

TOTAL

 

 

 

2003

 

2002

 

2003

 

2002

 

2003

 

2002

 

2003

 

2002

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Data management

 

$

41,716

 

$

40,492

 

$

26,503

 

$

17,292

 

$

1,193

 

$

734

 

$

69,412

 

$

58,518

 

Maintenance

 

12,220

 

9,783

 

 

 

 

 

12,220

 

9,783

 

Systems

 

7,751

 

8,906

 

 

500

 

 

 

7,751

 

9,406

 

Professional services

 

141

 

268

 

2,179

 

 

 

 

2,320

 

268

 

Total revenue

 

61,828

 

59,449

 

28,682

 

17,792

 

1,193

 

734

 

91,703

 

77,975

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct costs

 

29,305

 

28,372

 

16,004

 

10,332

 

3,457

 

1,708

 

48,766

 

40,412

 

Indirect business unit costs

 

6,291

 

7,776

 

3,603

 

3,519

 

3,403

 

1,559

 

13,297

 

12,854

 

Inventory impairment

 

 

4,697

 

 

 

 

 

 

4,697

 

Corporate overhead

 

12,305

 

12,459

 

5,685

 

5,127

 

197

 

208

 

18,187

 

17,794

 

Total costs and expenses

 

47,901

 

53,304

 

25,292

 

18,978

 

7,057

 

3,475

 

80,250

 

75,757

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

13,927

 

6,145

 

3,390

 

(1,186

)

(5,864

)

(2,741

)

11,453

 

2,218

 

Net interest expense

 

(584

)

(638

)

(274

)

(192

)

(9

)

(7

)

(867

)

(837

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) before taxes

 

13,343

 

5,507

 

3,116

 

(1,378

)

(5,873

)

(2,748

)

10,586

 

1,381

 

Income tax expense

 

2,723

 

 

1,035

 

 

 

 

3,758

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss)

 

$

10,620

 

$

5,507

 

$

2,081

 

$

(1,378

)

$

(5,873

)

$

(2,748

)

$

6,828

 

$

1,381

 

 

8



 

NOTE 4 – RELATED PARTY TRANSACTIONS

 

Lucent Technologies Inc. and NV Partners II L.P.

 

In May 2001, the Company acquired certain assets, and assumed certain liabilities, associated with the call handling and database divisions of Lucent Public Safety Systems (“LPSS”), an internal venture of Lucent Technologies Inc. (“Lucent”).  As part of the acquisition, the Company:

 

            issued 2,250,000 shares of common stock;

            paid approximately $4.8 million for inventory; and

            issued 13,656 shares of mandatorily redeemable, non-voting, Series A Preferred Stock (“Preferred Stock”), with an original recorded value of $12.8 million as of May 31, 2003 and a face value of $13.7 million, based on the Company’s total combined revenue over the 24-month period beginning on June 1, 2001 and ending on May 31, 2003 (“Total Revenue”).

 

Common Stock.  As of September 30, 2003, 792,079 of the 2,250,000 shares of common stock issued in connection with the May 2001 acquisition of LPSS continue to be held by NV Partners II L.P. (“NVP II”), formerly a wholly owned subsidiary of Lucent Technologies, Inc.

 

Inventory.  The obligation to purchase inventory from Lucent was paid in four equal installments that began in August 2002 and ended in May 2003.  The inventory was written off during the three months ended June 30, 2002 after management determined that the asset value was impaired.  However, the obligation to pay Lucent remained and was fully paid by the second quarter of 2003.

 

Preferred Stock.  Based on the Company’s Total Revenue of $211.8 million over the 24-month contingency period that commenced on June 1, 2001 and ended on May 31, 2003, the Company recorded a liability of approximately $12.8 million of Preferred Stock and a corresponding increase to goodwill (related to the purchase of LPSS) during the first and second quarters of 2003, as the Company achieved the total revenue requirements for the Preferred Stock.  The Preferred Stock, which is held by NVP II, has been treated as a debt instrument due to its underlying characteristics.  The Preferred Stock was initially recorded at fair value of $12.8 million (defined as the present value of future redemption payments using a 6.07% interest rate) and will be accreted to its face value (initially $13.7 million) over the redemption period.  The accretion will be recorded as interest expense.  No dividends will be paid on the Preferred Stock and the Preferred Stock is not convertible to common stock.

 

The Preferred Stock is subject to mandatory redemption in three installments: the first one-third was redeemed in August 2003 for $4.6 million, with an additional one-third in June 2004 and the remaining one-third in June 2005.  Early redemption is available at the Company’s option.  As of September 30, 2003 (after the August 2003 redemption), the recorded value of the Preferred Stock is approximately $8.5 million ($4.4 million of which is classified as a current liability).  The Company must redeem shares of Preferred Stock with 25% of the gross proceeds of any underwritten public offering after June 1, 2003.

 

Other LPSS Issues.  The Company also provides maintenance services to Lucent customers on database and call-handling contracts on a subcontracted basis.  Because these contracts were not assigned directly to the Company under the asset purchase agreement, the Company bills Lucent for services rendered and Lucent, in turn, bills the customer.  In effect, Lucent serves as a pass-through entity for billing purposes.  The Company has been working with Lucent and the relevant customers to remove Lucent from the billing process in favor of direct billing between the Company and the customer.

 

During the three and nine months ended September 30, 2003, the Company recognized approximately $3.7 million and $9.7 million, respectively, in revenue under the subcontracted services agreement with Lucent.  As of September 30, 2003, Lucent owes the Company approximately $2.6 million.

 

SBC Communications Inc. and Ameritech Corporation

 

The Company provides data management and consulting services pursuant to a service agreement dated August 31, 1994 with Ameritech Information Systems, a wholly owned subsidiary of SBC Communications Inc. (“SBC,” formerly known as Ameritech Corporation).  Under a master lease agreement dated March 11, 1996, the Company leases personal property from Ameritech Credit Corporation, another wholly owned subsidiary of SBC.  Ameritech Information Systems

 

9



 

and Ameritech Credit Corporation are affiliates of Ameritech Development Corp., which beneficially owned approximately 1.6 million shares of the Company’s common stock until June 2000.  A member of the Company’s board of directors was a representative of Ameritech Development Corp. at the time the service and master lease agreements were executed.

 

Ameritech is also one of the Company’s most significant customers, as evidenced by the fact that the Company recognized revenue from SBC for the three and nine months ended September 30, 2003 of $6.1 million and $14.7 million, respectively.  As of September 30, 2003, SBC owed the Company approximately $2.6 million, for services provided.  During the nine months ended September 30, 2003 and 2002, the Company paid SBC approximately $1.8 million and $1.6 million, respectively, for leases.  As of September 30, 2003, the Company owed approximately $3.6 million, pursuant to the same leases.  The leases have interest rates ranging from 6.27% to 8.5%, require monthly payments and have expiration dates varying through September 2006.

 

TechnoCom Corporation

 

During the year ended December 31, 2002, the Company purchased 294,118 shares of TechnoCom Corporation’s Series A Preferred Stock for $500,000, representing less than 3% of the aggregate dilutive voting power of TechnoCom.  The Company does not exercise any significant influence or control over TechnoCom and does not have any board representation.  As a result, the Company has accounted for its investment on a cost basis.  TechnoCom is under contract to provide development and implementation services to the Wireless business unit in connection with the Company’s recently announced Position Determining Entity (“PDE”) service offering.  TechnoCom also provides subcontracted services to the Company’s incumbent local exchange carrier (“ILEC”) customers.  During the three and nine months ended September 30, 2003, the Company paid TechnoCom $43,000 and $310,000, respectively, for services rendered.

 

NOTE 5 - LITIGATION

 

The Company is subject to various claims and business disputes in the ordinary course of business, none of which are considered to be material to the operations of the Company as of September 30, 2003.

 

The Company provides wireline and wireless E9-1-1 database management and related network services for the State of Texas pursuant to a service agreement (“Agreement”) that was entered in November 1998.  On February 4, 2003, the Company filed suit in the District Court of Travis County, Texas, 250th District, against the Texas Commission on State Emergency Communications (“CSEC”) and numerous other defendants for failure to pay amounts due and payable for certain wireless services rendered pursuant to the Agreement.  During the quarter ended June 30, 2003, the Company agreed to a settlement with CSEC related to this dispute.  Under the settlement, CSEC and the other defendants agreed to pay the Company approximately $200,000 of the $500,000 that had previously been in dispute.  The Company also agreed to continue to provide: (i) wireless services through August 2003; and (ii) wireline services through July 2004, subject to renewal for up to five more years and renegotiation of rates.  There has not been any further litigation relating to CSEC since agreement was reached in the second quarter of 2003.

 

NOTE 6 – AMENDED SECURITY AGREEMENT

 

On May 16, 2003, the Company amended its security agreement with GE Capital.  Under this agreement the Company received an additional term loan for $10.0 million, payable in monthly installments through April 1, 2006.  The interest rate on this term loan is equal to the lower of prime rate plus 1.5%, or LIBOR plus 3.75%.  Of the $10.0 million of proceeds received from this term loan, $6.0 million was used to repay a portion of the Company’s existing line of credit with GE Capital.  The Company is in compliance with all debt covenants as of September 30, 2003.

 

NOTE 7 - RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS

 

In November 2002, the Financial Accounting Standards Board (“FASB”) issued FIN No. 45 “Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others an interpretation of FASB Statement Nos. 5, 57, and 107 and rescission of FASB Interpretation No. 34” (“FIN 45”).  The Interpretation requires that a guarantor recognize, at the inception of a guarantee, a liability for the fair value of the obligation undertaken by issuing the guarantee.  The Interpretation also requires additional disclosures to be made by a guarantor in interim and annual financial statements about its obligations under certain guarantees it has issued.  The

 

10



 

accounting requirements for the initial recognition of guarantees are applicable on a prospective basis for guarantees issued or modified after December 31, 2002.  The adoption of FIN 45 did not have a material effect on the Company’s consolidated financial statements.

 

In November 2002, the Emerging Issues Task Force reached a consensus on Issue No. 00-21, “Revenue Arrangements with Multiple Deliverables” (“Issue 00-21”).  Issue 00-21 provides guidance on how to account for arrangements that involve the delivery or performance of multiple products, services and/or rights to use assets. The provisions of Issue 00-21 apply to revenue arrangements entered into in fiscal periods beginning after June 15, 2003. The adoption of Issue 00-21 has not had a material effect on the Company’s consolidated financial position, results of operations or cash flows.

 

In January 2003, the FASB issued FASB Interpretation No. 46, “Consolidation of Variable Interest Entities” (“FIN 46”).  FIN 46 addresses consolidation by business enterprises of variable interest entities, which have certain characteristics.  The adoption of FIN 46 has not had, nor does the Company believe it will have, a material impact on its current or prospective financial statements.

 

In May 2003, the FASB issued SFAS No. 150, “Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity” (“SFAS 150”), to address the classification of certain financial instruments embodying obligations that could be settled by the issuance of an entity’s own shares.  SFAS 150 improves the accounting for certain financial instruments that, under previous guidance, issuers could account for as equity and requires that those instruments be classified as liabilities (or assets in certain circumstances) in statements of financial position.  SFAS 150 is generally effective for all financial instruments entered into or modified after May 31, 2003, and otherwise is effective at the beginning of the first interim period beginning after June 15, 2003.  The adoption of SFAS 150 did not have a material effect on the Company’s consolidated financial statements.

 

ITEM 2.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

 

Overview

 

Founded in 1979, Intrado is the leading provider of solutions that accurately manage and efficiently deliver certain mission-critical information for use by telecommunications providers and public safety organizations.  Intrado’s core business supports the nation’s 9-1-1 emergency response infrastructure for both wireline and wireless networks, thereby allowing public safety officials to respond to calls for help. In the wireline infrastructure, the data we manage is used to enable a 9-1-1 call to be routed to the appropriate Public Safety Answering Point (PSAP). The information provided includes callback and address data, thereby enabling public safety organizations to quickly respond to calls for assistance, regardless of the caller’s location, or the communication device used.  Intrado’s services also allow telecommunications carriers to meet state and federal regulatory mandates for 9-1-1 services.  Our customers include incumbent local exchange carriers (ILECs), competitive local exchange carriers (CLECs), wireless carriers, and a wide variety of state, local, and federal government agencies.

 

We generate revenue from three segments, or “business units”:  Wireline, Wireless, and New Markets.  The revenue from these business units is derived from monthly data management services, software and hardware maintenance, software enhancements, sales of systems and new products and professional services.

 

The following table represents revenue amounts and percentages by business unit (dollars in thousands):

 

 

 

Three Months Ended September 30,

 

 

 

Revenue

 

Percent

 

 

 

2003

 

2002

 

2003

 

2002

 

Wireline

 

$

20,779

 

$

20,295

 

66

%

74

%

Wireless

 

10,466

 

6,731

 

33

%

25

%

New Markets

 

438

 

326

 

1

%

1

%

Total

 

$

31,683

 

$

27,352

 

100

%

100

%

 

11



 

 

 

Nine Months Ended September 30,

 

 

 

Revenue

 

Percent

 

 

 

2003

 

2002

 

2003

 

2002

 

Wireline

 

$

61,828

 

$

59,449

 

68

%

76

%

Wireless

 

28,682

 

17,792

 

31

%

23

%

New Markets

 

1,193

 

734

 

1

%

1

%

Total

 

$

91,703

 

$

77,975

 

100

%

100

%

 

Our current expense activity is based on expected financial performance, primarily on our revenue projections.  Due to changing market conditions, our sales cycle and customer contracts are constantly evolving, and certain components of our revenue are difficult to predict.  Accordingly, we may be unable to adjust spending in a timely manner to compensate for any unexpected changes in market opportunities.

 

Critical Accounting Policies and Estimates

 

Our discussion and analysis of financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America.  While preparing these financial statements, we made estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities.  On an ongoing basis, we evaluate our estimates, including those related to bad debts, inventory, intangible assets, capitalized software costs, income taxes, contingencies and litigation.  We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources.  Actual results may differ from these estimates under different assumptions or conditions.  We believe the following critical accounting policies affect our more significant judgments and estimates used in the preparation of our consolidated financial statements.

 

Revenue Recognition:  In accordance with SAB 101 and SOP No. 97-2, our policy is to recognize revenue when the applicable revenue recognition criteria have been met, which generally include the following:

 

       persuasive evidence of an arrangement exists;

       the price is fixed or determinable;

       delivery has occurred or services have been rendered; and

       collectibility is reasonably assured.

 

The majority of our revenue is derived from long-term contracts with our customers and is recognized ratably over the term of the contract as services are performed.  In certain situations, we also recognize revenue on a percentage-of- completion basis, as prescribed by SOP 81-1.  In these situations, we develop and utilize estimates to ratably recognize costs and revenue as work is completed relative to the total estimated time and costs to complete projects.  Delays in completing projects and/or significant changes to original cost estimates could adversely impact future periods in that additional costs or amortization periods for both revenue and expenses may be necessary.  We also deliver products and services that are part of multiple element arrangements.  Utilizing the above criteria from SAB 101 and SOP 97-2, we also rely upon the guidance in EITF 00-21, which requires us to evaluate vendor specific objective evidence (“VSOE”) for contracts under SOP 97-2 and vendor objective evidence (“VOE”) for contracts under SAB to determine the fair value of elements delivered in situations where multiple element arrangements exist.  If the VSOE or VOE we relied upon changes, our recognition methods for revenue and expenses could also adversely impact future periods.

 

Goodwill and Long-Lived Assets and Their Impairment:  We assess the impairment of identifiable intangibles, long-lived assets including property and equipment and goodwill whenever events or changes in circumstances indicate that the carrying value of the asset may not be recoverable. Factors we consider important which could trigger an impairment review include the following:

 

       significant under-performance relative to expected historical or projected future operating results;

       significant changes in the manner of our use of the acquired assets or the strategy of our overall business;

       significant negative industry or economic trends;

       significant decline in our stock price for a sustained period; and/or

 

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       our market capitalization relative to net book value.

 

When we determine that the carrying value of intangibles, long-lived assets including property and equipment and goodwill may not be recoverable based on the existence of one or more of the above indicators of impairment, we measure any impairment based on estimated discounted cash flows expected to result from the use of the asset and its eventual disposition and compare the result to the asset’s carrying amount. Any impairment recognized represents the excess of the asset’s carrying value over its estimated fair value. No impairments were recognized in 2001 or 2002. In 2002, SFAS No. 142, “Goodwill and Other Intangible Assets,” became effective and, as a result, we no longer amortize approximately $24.5 million in net goodwill.  In lieu of amortization, we conduct an annual impairment review during each fourth quarter, or earlier if events and circumstances indicate possible impairment.

 

Allowances:  We maintain allowances for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments.  If the financial condition of our customers were to deteriorate, additional allowances may be required.

 

Software Capitalization:  We capitalize certain software development costs related to significant new product offerings after technological feasibility is established and prior to general release or availability.  Capitalization of software requires judgment in determining when a project has reached the technological feasibility phase and when it is available for general release and its intended use.  We capitalized $1.0 million and $3.6 million in additional development costs in the three and nine months ended September 30, 2003, respectively.  These costs related primarily to our ongoing efforts to develop new services, such as IntelliBaseSM National Repository Line Level Database (“NRLLDB”), Mobile Positioning Center, and other major software initiatives in the Wireline business segment.  The net realizable value (“NRV”) of all software projects is reviewed on a quarterly basis and may result in significant write-offs if the expected NRV does not support the amounts capitalized on the balance sheet.

 

Deferred Tax Assets:  Management believes that, based on all available evidence, it continues to be more likely than not that deferred tax assets of $11.2 million at September 30, 2003 will be realized.  The majority of deferred income taxes relate to available NOL and credit carry-forwards.  There is no assurance that we will generate the expected taxable income used in making this determination or that all of our NOL carryforwards will be utilized in the manner we expect.  As additional evidence becomes available, we will continue to evaluate our estimates and judgments related to the recoverability of deferred tax assets and corresponding valuation allowance as required by FAS 109, “Accounting for Income Taxes.”  If expected taxable income is not generated in future years, it may be necessary to reverse some or all of the tax benefit recorded, adversely impacting tax expense and net income in the future.

 

Discussion of Operating Results

 

Three Months Ended September 30, 2003 Compared to Three Months Ended September 30, 2002

 

Total Company

 

Revenue

 

Total revenue increased $4.3 million, or 16%, from $27.4 million for the three months ended September 30, 2002 to $31.7 million for the three months ended September 30, 2003.  This increase is primarily attributable to:

 

            $3.7 million of increased Wireless revenue primarily due to an increase in our deployed subscriber base for Phase I E9-1-1 services and additional revenue from sales of software enhancements and professional services; and

            $484,000 of increased Wireline revenue primarily due to increased maintenance and warranty revenues for previously delivered software enhancements.

 

Costs and expenses

 

Total costs increased 15%, or $3.4 million, from $23.1 million for the three months ended September 30, 2002 to $26.5 million for the three months ended September 30, 2003, representing 85% and 84% of total revenue, respectively.    The increase in costs is primarily due to $3.2 million of increased direct costs associated with the hiring of additional personnel and the delivery of services to our increased subscriber base, along with an increase in amortization of capitalized software, especially in the New Markets segment.

 

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Net Income

 

Net income decreased by $844,000, from net income of $3.9 million for the three months ended September 30, 2002 to $3.1 million for the three months ended September 30, 2003.  The decrease in net income is primarily due to $1.7 million of income tax expense recorded in the three months ended September 30, 2003 based on our estimated tax rate of 35.5%.  In the three months ended September 30, 2002, there was no income tax expense recorded.  The decrease was partially offset by increased income from operations of $919,000.

 

Wireline Business Unit

 

Revenue increased 2%, from $20.3 million for the three months ended September 30, 2002 to $20.8 million for the three months ended September 30, 2003.  The $484,000 increase is primarily due to increased maintenance revenues for previously delivered software enhancements.

 

Direct costs increased 6%, from $9.2 million for the three months ended September 30, 2002 to $9.7 million for the three months ended September 30, 2003, representing 45% and 47% of Wireline revenue, respectively.  The $575,000 increase is primarily due to increased cost of goods sold in the three months ended September 30, 2003 compared to the same period in 2002 for license sales for third party database management software sold to ILEC customers.

 

Indirect business unit costs decreased 16%, from $2.5 million for the three months ended September 30, 2002 to $2.1 million for the three months ended September 30, 2003, representing 12% and 10% of Wireline revenue, respectively.  The $400,000 decrease is primarily due to lower commissions paid in 2003 compared to 2002.

 

Net income decreased $819,000, from $4.5 million for the three months ended September 30, 2002 to $3.7 million in the three months ended September 30, 2003.  The decrease is due to $1.1 million of income tax expense recorded in the three months ended September 30, 2003 compared to no income tax recorded in the same period of 2002, offset by an increase in net income before taxes of $230,000 for the three months ended September 30, 2003 compared to 2002.

 

Wireless Business Unit

 

Revenue increased 55%, from $6.7 million for the three months ended September 30, 2002 to $10.5 million for the three months ended September 30, 2003.  The $3.7 million increase is due to recurring revenues generated from additional cell site deployments for E9-1-1 services, sales of software enhancements and recurring services for new product offerings such as Position Determination Entity (“PDE”), Enhanced Emergency Services (“EES”) and professional services.

 

Direct costs increased 71%, from $3.3 million for the three months ended September 30, 2002 to $5.6 million for the three months ended September 30, 2003, representing 49% and 54% of Wireless revenue, respectively.  The $2.3 million increase is due to the hiring of additional staff to accommodate growth in the deployed customer base, and increased licensing and maintenance costs for new product offerings.  Wireless direct costs as a percentage of revenue decreased due to economies of scale associated with a larger customer base and operating efficiencies realized through improved automated business processes and productivity improvements.

 

Indirect business unit costs decreased slightly from $1.1 million for the three months ended September 30, 2002 to $1.0 million for the three months ended September 30, 2003, and declined as a percentage of wireless revenue from 17% to 10%, respectively, due to support personnel and operations ability to support additional revenues without commensurate increases in costs.

 

Net income increased $182,000, from $947,000 for the three months ended September 30, 2002 to $1.1 million for the three months ended September 30, 2003, primarily due to an increase in recurring monthly revenue from additional cell site deployments without proportional increases in expenses, partially offset by an increase in income tax expense during 2003 of $580,000.

 

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New Markets Business Unit

 

Revenue increased 34%, from $326,000 for the three months ended September 30, 2002 to $438,000 for the three months ended September 30, 2003.  Revenue for IntelliCastSM services increased $92,000 from $265,000 for the three months ended September 30, 2002 to $357,000 for the same period in 2003, due to increased market penetration and acceptance.

 

Direct costs increased 29%, from $838,000 for the three months ended September 30, 2002 to $1.1 million for the three months ended September 30, 2003.  The $244,000 increase is primarily due to a $214,000 increase in the amortization of capitalized software for the IntelliBaseSM NRLLDB product.

 

Indirect business unit costs remained unchanged for the three months ended September 30, 2002 to the three months ended September 30, 2003 at $920,000.

 

Net loss increased $129,000, from a loss of $1.5 million for the three months ended September 30, 2002 to $1.6 million for the three months ended September 30, 2003, primarily due to growth in both direct expenses without corresponding revenue increases.  The increases in spending were the result of increased data costs and software amortization.  Management believes spending will continue to increase into future periods as the New Market business units develop and strive to gain market share.

 

Corporate Overhead

 

Total corporate overhead increased 15%, from $5.3 million for the three months ended September 30, 2002 to $6.0 million for the three months ended September 30, 2003.  The $755,000 increase is primarily due to increased personnel, legal, audit and insurance costs during the third quarter of 2003.

 

Nine Months Ended September 30, 2003 Compared to Nine Months Ended September 30, 2002

 

Total Company

 

Revenue

 

Total revenue increased $13.7 million, or 18%, from $78.0 million for the nine months ended September 30, 2002 to $91.7 million for the nine months ended September 30, 2003.  This increase is primarily attributable to:

 

            $10.9 million of increased Wireless revenue primarily due to growth in our deployed subscriber base for Phase I E9-1-1 services; and

            $2.4 million of increased Wireline revenue primarily due to higher maintenance revenues for previously delivered software enhancements and an increase in recurring revenues related to sales of additional services and products to existing customers.

 

Costs and expenses

 

Total costs increased 6%, or $4.5 million, from $75.8 million for the nine months ended September 30, 2002 to $80.3 million for the nine months ended September 30, 2003, representing 97% and 88% of total revenue, respectively.  This increase in costs is primarily due to:

 

             $8.4 million of increased direct costs associated with the hiring of additional personnel and delivery of services to our growing subscriber base, along with an increase in our amortization of capitalized software; and

             $1.6 million of increased general and administrative expenses due to investments in infrastructure and increased personnel, legal, audit and insurance costs.

 

This increase was offset by a reduction in inventory impairment charges of $4.7 million, and a $506,000 decrease in sales and marketing expenses primarily due to a reduction in commission-based compensation.

 

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Net Income

 

Net income increased by $5.4 million from a net income of $1.4 million for the nine months ended September 30, 2002 to net income of $6.8 million for the nine months ended September 30, 2003.  This increase is primarily due to $5.2 million of increased Wireline net income and $3.5 million of increased Wireless net income primarily as a result of:

 

            $4.7 million of inventory impairment charges that were booked during the three months ended June 30, 2002;

            a 1% improvement in gross margin for Wireline, along with a reduction in sales and marketing costs; and

            the deployment of additional cell sites for Wireless.

 

This increase was partially offset by an increase of $3.8 million of income tax expense and an increase in net loss in the New Markets segment of $3.2 million due to additional business development expenses, sales and marketing and management expenses, along with an increase in capitalized software amortization now that these systems are operational.

 

Wireline Business Unit

 

Revenue increased 4%, from $59.4 million for the nine months ended September 30, 2002 to $61.8 million for the nine months ended Sept 30, 2003.  The $2.4 million increase is primarily due to increased maintenance and warranty revenues for previously delivered software enhancements and an increase in recurring revenues related to sales of additional services and products to existing customers.

 

Direct costs increased 3%, from $28.4 million for the nine months ended September 30, 2002 to $29.3 million for the nine months ended September 30, 2003, representing 48% and 47% of Wireline revenue, respectively. The $933,000 increase is primarily due to an increase in maintenance expenses related to the database group and the hiring of support personnel to accommodate revenue growth.

 

Indirect business unit costs decreased 19%, from $7.8 million for the nine months ended September 30, 2002 to $6.3 million for the nine months ended September 30, 2003.  The $1.5 million decrease is primarily due to:

 

            $405,000 of lower bad debt expense recognized in 2003 compared to 2002, attributable to our CLEC customer base;

            $300,000 of decreased commission expenses due to changes in compensation plans;

            $400,000 of decreased indirect expense resulting from cost control initiatives, decreases in sales support and reductions in management bonuses associated with the LPSS employee retention plan; and

            $300,000 in productivity improvements and cost control initiatives in the Texas and call handling divisions.

 

Inventory impairment decreased from $4.7 million for the nine months ended March 31, 2002 to $0 for the same period in 2003 due to $4.7 million of asset impairment charges related to inventory purchased in the May 2001 acquisition of LPSS which was recorded during the second quarter of 2002.

 

Net income increased $5.2 million, from $5.5 million in the nine months ended September 30, 2002 to $10.7 million in the nine months ended September 30, 2003.  This increase is primarily a function of increased revenues without corresponding increases in direct expenses, as the business unit has focused on costs controls, combined with decreases in indirect expenses in 2003 offset partially by income taxes in 2003 of $2.7 million.

 

Wireless Business Unit

 

Revenue increased 61%, from $17.8 million for the nine months ended September 30, 2002 to $28.7 million for the nine months ended September 30, 2003.  The $10.9 million increase is due to recurring revenues generated from additional cell site deployments for E911 services, sales of software enhancements and recurring services for new product offerings such as PDE, EES and professional services.

 

Direct costs increased 55%, from $10.3 million for the nine months ended September 30, 2002 to $16.0 million for the nine months ended September 30, 2003, representing 58% and 56% of Wireless revenue, respectively.  The $5.7 million increase is due to the hiring of additional staff to accommodate growth in the deployed customer base, and increased licensing and maintenance costs to accommodate growth and new product offerings.  Wireless direct costs as a percentage of revenue decreased due to economies of scale associated with a larger customer base and operating efficiencies realized through improved automated business processes and productivity improvements.

 

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Indirect business unit costs increased 2%, from $3.5 million for the nine months ended September 30, 2002 to $3.6 million for the nine months ended September 30, 2003.  The $84,000 increase is primarily due to the hiring of additional personnel to support product development initiatives.

 

Net income increased from a loss of $1.4 million for the nine months ended September 30, 2002 to income of $2.1 million for the nine months ended September 30, 2003, primarily due to an increase in recurring monthly revenue from additional cell site deployments without proportional increases in expenses, as the business unit has been able to increase its leverage on current personnel and operations costs.

 

New Markets Business Unit

 

Revenue increased 63%, from $734,000 for the nine months ended September 30, 2002 to $1.2 million for the nine months ended September 30, 2003.  The $459,000 increase is primarily due to the increased sales of IntelliCastSM services with a slight increase in sales of IntelliBaseSM NRLLDB services.

 

Direct costs increased 102%, from $1.7 million for the nine months ended September 30, 2002 to $3.5 million for the nine months ended September 30, 2003, due to:

 

            $530,000 of increased in amortization for capitalized software development;

            $450,000 of increased operational personnel expenses for IntelliBaseSM NRLLDB;

            $455,000 of increased expenses for operational personnel; and

            $205,000 of increased depreciation expenses for IntelliCastSM services.

 

Indirect business unit costs increased 118%, from $1.6 million for the nine months ended September 30, 2002 to $3.4 million for the nine months ended September 30, 2003.  The $1.8 million increase is primarily due to the hiring of additional sales and management personnel, increased marketing programs and additional business development expenses for IntelliCastSM and IntelliBaseSM NRLLDB.

 

Net loss increased 119% from $2.7 million loss in the nine months ended September 30, 2002 to $5.9 million loss in the nine months ended September 30, 2003 due to increased direct and indirect costs as a percentage of revenue.

 

Corporate Overhead

 

Total corporate overhead increased 2%, from $17.8 million for the nine months ended September 30, 2002 to $18.2 million for the nine months ended September 30, 2003.  The $393,000 increase is primarily due to increased personnel, legal, audit and insurance costs during the nine months ended September 30, 2003.

 

Balance Sheet Items

 

Cash and Cash Equivalents increased $17.8 million, or 138%, from $12.9 million at December 31, 2002 to $30.7 million at September 30, 2003.  This increase is attributable to net cash provided by operating activities of $25.6 million, offset by net cash used in investing activities of $6.0 million and net cash used in financing activities of $1.8 million.

 

Accounts Receivable decreased 3%, from $14.9 million at December 31, 2002 to $14.5 million at September 30, 2003.  This decrease is primarily caused by improvements in days sales outstanding, which decreased from 72 days at December 31, 2002 to 48 days at September 30, 2003, partially offset by a $4.2 million reduction in unbilled revenue since year-end.

 

Unbilled Revenue decreased 69%, from $6.2 million at December 31, 2002 to $1.9 million at September 30, 2003.  The unbilled revenue balance as of December 31, 2002 was primarily the result of an internal administrative delay related to processing and remitting invoices which caused December 2002 invoices to be mailed in the first week of January 2003.

 

Deferred Tax Assets decreased 14%, from $13.0 million at December 31, 2002 to $11.2 million at September 30, 2003.  This decrease is primarily attributable to $3.8 million of income tax expenses, offset by tax benefit for stock option exercises of $1.9 million for the nine months ended September 30, 2003.

 

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Goodwill increased 109%, from $11.7 million at December 31, 2002 to $24.5 million at September 30, 2003.  The $12.8 million increase is attributable to the corresponding $12.8 million increase in the consideration owed for the LPSS acquisition, which was recorded as a payable of mandatorily redeemable preferred stock (see Note 4 to financial statements) during the second quarter of 2003.

 

Other Intangibles decreased 22%, from $7.9 million at December 31, 2002 to $6.2 million at September 30, 2003.  The decrease is due to $1.8 million of amortization for the nine months ended September 30, 2003.

 

Current Liabilities increased 48%, from $25.4 million at December 31, 2002 to $37.7 million at September 30, 2003.  This $12.3 million increase is primarily a result of the following:

 

       Mandatorily Redeemable Preferred Stock Payable was recorded for the additional consideration owed to complete the LPSS acquisition during the first and second quarter of 2003.  The current portion of $4.4 million is net of a $4.6 million redemption in August 2003.

       Accounts Payable and Accrued Liabilities increased 13%, from $8.6 million at December 31, 2002 to $9.7 million at September 30, 2003.  The increase is primarily caused by $788,000 of additional accrued direct costs and $311,000 of additional vendor charges remaining unpaid at September 30, 2003.

       Deferred Contract Revenue increased 38%, from $10.3 million at December 31, 2002 to $14.2 million at September 30, 2003, primarily due to additional cell site deployments in the Wireless segment, whereby deferral of up-front fees earned through activation of cell sites for certain customers requires deferral under SAB 101, and recognition of revenue and expenses associated with the deployment efforts over the remaining recurring service periods.

 

This increase was partially offset by $2.4 million in inventory payments made to Lucent Technologies Inc. (“Lucent”), which resulted in a decrease in Payable to Lucent of 100%, from $2.4 million at December 31, 2002 to $0 at September 30, 2003.

 

Liquidity and Capital Resources

 

Since our inception we have funded our operations with cash provided by operations, supplemented by equity and debt financing and leases on capital equipment.  As of September 30, 2003, we had approximately $30.7 million in cash and cash equivalents.  There are no requirements that limit or restrict our ability to utilize this cash to fund future investments or ongoing operations.

 

We repaid $1.1 million and $671,000 of capital lease obligations during the three months ended September 30, 2002 and 2003, respectively.  Additionally, we used $8.0 million and $385,000 in the three months ended September 30, 2002 and 2003, respectively, for the purchase of capital assets and leasehold improvements and $2.8 million and $1.0 million for software development costs which were capitalized in each of those periods, respectively.

 

We repaid $3.6 million and $2.5 million of capital lease obligations during the nine months ended September 30, 2002 and 2003, respectively.  Additionally, we used $12.7 million and $2.4 million in the nine months ended September 30, 2002 and 2003, respectively, for the purchase of capital assets and leasehold improvements and $8.0 million and $3.6 million for software development costs which were capitalized in each of those periods, respectively.  The decrease in capital assets and leasehold improvement spending from $12.7 million to $2.4 million is primarily a result of substantial completion of improvements to our new corporate facility in 2002.  The decrease in investments in new capitalized software projects is primarily a result of completion of several large software projects in 2002 that did not occur in 2003, most notably the core assets associated with our NRLLDB and IntelliCast products and major initiatives in our Wireline business unit.

 

As of September 30, 2003, we have a revolving line of credit, which is available to meet operating needs.  Borrowing availability may not exceed the lower of: (i) $20 million; or (ii) 85% of our eligible accounts receivable, as defined in the line of credit agreement.  The interest rate on amounts borrowed under the line of credit is equal to the prime rate plus 1.5% per annum, which was 5.5% as of September 30, 2003.  The line of credit matures on July 31, 2004 and is collateralized by accounts receivable and certain other assets.  As of September 30, 2003, $2.0 million was outstanding and $6.9 million was available.  Our agreement requires us to maintain a minimum principal balance of $2.0 million.  An additional $850,000 of availability is being utilized to satisfy letter of credit obligations as of September 30, 2003.

 

We also have access to a maximum of approximately $8.5 million through capital lease lines.  The interest rate is equal to the entity’s cost of funds plus an additional interest rate profit.  Each lease schedule is collateralized by the

 

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underlying assets and is subject to review and approval by the lessor at the time of our application.  Each lease has its own termination date, typically 36 months.

 

As of September 30, 2003, we have a secured term loan from GE Capital, payable in monthly installments through October 1, 2005.  The interest rate on this term loan is equal to the prime rate plus 1.5%, which was 5.5% at September 30, 2003.  As of September 30, 2003, the outstanding balance on this term loan was $2.1 million.

 

As of September 30, 2003, we have a second secured term loan from GE Capital, payable in monthly installments through April 1, 2006.  The interest rate on this term loan is equal to the lower of (a) prime rate plus 1.5%, or (b) LIBOR plus 3.75%. At September 30, 2003, the LIBOR plus 3.75% was 5.06%, lower than the prime rate plus 1.5%, which was 5.50%.  As of September 30, 2003, the outstanding balance on the second term loan was $9.2 million.  We are in compliance with all debt covenants as of September 30, 2003.

 

LPSS Acquisition and Contingent Obligation

 

In May 2001, we acquired certain assets, and assumed certain liabilities, associated with the call handling and database divisions of LPSS, an internal venture of Lucent.  As part of the acquisition, we:

 

       issued 2,250,000 shares of common stock;

       paid approximately $4.8 million for inventory; and

       recently issued 13,656 shares of mandatorily redeemable, non-voting, Series A Preferred Stock (“Preferred Stock”), with an original recorded value of $12.8 million as of May 31, 2003 and a face value of $13.7 million at May 31, 2003, based on our total combined revenue over the 24-month period beginning on June 1, 2001 and ending on May 31, 2003 (“Total Revenue”).

 

Common Stock.  As of September 30, 2003, 792,079 of the 2,250,000 shares of common stock issued in connection with the May 2001 acquisition of LPSS continue to be held by NV Partners II L.P. (“NVP II”), formerly a wholly owned subsidiary of Lucent Technologies, Inc.

 

Inventory.  The obligation to purchase inventory from Lucent was paid in four equal installments that began in August 2002 and ended in May 2003.  The inventory was written off during the three months ended June 30, 2002 after management determined that the asset value was impaired.  However, the obligation to pay Lucent remained and was fully paid by the second quarter of 2003.

 

Preferred Stock.  Based on our Total Revenue of $211.8 million over the 24-month contingency period that commenced on June 1, 2001 ended on May 31, 2003, we recorded approximately $12.8 million of Preferred Stock and a corresponding increase to goodwill (related to the purchase of LPSS) during the first and second quarter of 2003.  The Preferred Stock, which is held by NVP II, has been treated as a debt instrument due to its underlying characteristics.  The Preferred Stock was initially recorded at fair value of $12.8 million (defined as the present value of future redemption payments using a 6.07% interest rate) and will be accreted to its face value (initially $13.7 million) over the redemption period.  The accretion will be recorded as interest expense.  No dividends will be paid on the Preferred Stock and the Preferred Stock is not convertible to common stock.

 

The Preferred Stock is subject to mandatory redemption in three installments: the first one-third was redeemed in August 2003 for $4.6 million, with an additional one-third in June 2004 and the remaining one-third in June 2005.  As of September 30, 2003 (after the August 2003 redemption), the recorded value of the Preferred Stock is approximately $8.5 million ($4.4 million of which is classified as a current liability).  Early redemption is available at our option.  We must redeem shares of Preferred Stock with 25% of the gross proceeds of any underwritten public offering after June 1, 2003.

 

Assessment of Future Liquidity

 

In the fourth quarter of 2003, we anticipate that we may spend approximately  $1.2 million for software development projects and approximately $1.5 million on capital assets.

 

Based on available cash resources, anticipated capital expenditures and projected operating cash flow, we believe that we will be able to fund our operations for the next 12 months and beyond.  In making this assessment, we have considered:

 

       our cash and cash equivalents of $30.7 million at September 30, 2003;

 

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       the availability of additional funding under our revolving line of credit facility;

       the anticipated level of capital expenditures through September 30, 2004;

       the $9.1 million redemption of Preferred Stock in two equal payments of approximately $4.6 million (including interest expense), with such payments to be made in June 2004 and June 2005, respectively;

       presently scheduled debt service requirements through September 30, 2004; and

       our expectation of realizing positive cash flow from operations through September 30, 2004.

 

The availability of borrowings under our line of credit facility and lease line of credit are subject to certain conditions and limitations and require us to maintain compliance with specified operating and financial covenants or ratios.  While we were in compliance with all covenant ratios at September 30, 2003, there can be no assurance that we will continue to be in compliance with these ratios over time, especially if our debt borrowings increase or our operating results are not sufficient to cover our fixed financing payments.

 

Given the state of the telecommunication industry and the associated financial difficulties and bankruptcies recently announced by certain companies, we continue to address our exposure to potential collectibility of outstanding accounts receivable from certain customers.  Our process for evaluating and estimating our potential exposure to collectibility issues is discussed in the Critical Accounting Policies section of this Quarterly Report.

 

We provide services on a long-term contractual basis to certain companies that are experiencing financial difficulties.  The services we provide to these customers are generally considered mission critical.  As a result, we are often deemed to be a critical vendor for payment status.  History has shown that in customer bankruptcies, we carry modest exposure on outstanding pre-petition balances and experience timely payment on post-petition invoices.  Although this working capital issue is financially burdensome from a cost and leverage perspective, the order of magnitude is considered relatively small, manageable and not materially different than the payment cycles we have experienced for the last 18 months.  We believe that we have adequately reserved for bad debt that may occur and that we have funding flexibility to cover any impact this may have on working capital requirements going forward.

 

At present, we have no binding commitments with any third parties to obtain any material amount of equity or debt financing other than the equity or debt financing arrangements described in this report.  However, if business opportunities arise in the future, we may enter into discussions regarding potential equity and debt financing arrangements to satisfy actual or anticipated capital needs.

 

ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

 

Market risk represents the risk of loss that may impact our financial position, results of operations or cash flows due to adverse changes in financial and commodity market prices and rates. We are exposed to market risk to the extent that interest rates in the United States change.  This exposure is directly related to our normal operating and funding activities.  The interest payable on our line of credit is determined based on the prime rate plus 1.5% per annum, and, therefore, is affected by changes in market interest rates.  Interest rates on our capital lease lines are dependent on interest rates in effect at the time the lease line is drawn upon.  Total liabilities outstanding at September 30, 2003 under the line of credit and capital lease lines were approximately $18.0 million.  Based on amounts borrowed as of September 30, 2003, we would have a resulting decline in future annual earnings and cash flows of approximately $180,000 for every 1% increase in prime lending rates.  We have no plans to use derivative instruments or engage in hedging activities.

 

ITEM 4.  CONTROLS AND PROCEDURES

 

Quarterly Evaluation of Our Disclosure Controls and Internal Controls

 

We have evaluated the effectiveness of the design and operation of our disclosure controls and procedures (“Disclosure Controls”), and our internal controls and procedures for financial reporting (“Internal Controls”) as of September 30, 2003. This evaluation of our controls was done under the supervision and with the participation of management, including our Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”). Rules adopted by the Securities and Exchange Commission (“SEC”) require that in this section of the Quarterly Report we present the conclusions of the CEO and the CFO about the effectiveness of our Disclosure Controls and Internal Controls based on and as of the date of our evaluation of controls.

 

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CEO and CFO Certifications

 

Appearing immediately following the Signatures section of this Quarterly Report are the certifications of the CEO and the CFO, as required under Section 302 of the Sarbanes-Oxley Act of 2002 (the “Section 302 Certifications”). This section of the Quarterly Report, which you are currently reading, is the information concerning our evaluation of controls referred to in the Section 302 Certifications and this information should be read in conjunction with the Section 302 Certifications for a more complete understanding of the topics presented.

 

Disclosure Controls and Internal Controls

 

Disclosure Controls are procedures that are designed with the objective of ensuring that information required to be disclosed in our reports filed under the Securities Exchange Act of 1934 (“Exchange Act”), such as this Quarterly Report, is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure Controls are also designed with the objective of ensuring that such information is accumulated and communicated to our management, including the CEO and CFO, as appropriate to allow timely decisions regarding required disclosure. Internal Controls are procedures which are designed with the objective of providing reasonable assurance that (1) our transactions are properly authorized; (2) our assets are safeguarded against unauthorized or improper use; and (3) our transactions are properly recorded and reported, all to permit the preparation of our financial statements in conformity with generally accepted accounting principles.

 

Limitations on the Effectiveness of Controls

 

Management, including our CEO and CFO, does not expect that our Disclosure Controls or our Internal Controls will prevent all error and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the company have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of the controls. The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Over time, controls may become inadequate because of changes in conditions, or the degree of compliance with the policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.

 

Scope of Our Controls Evaluation

 

The CEO/CFO evaluation of our Disclosure Controls and our Internal Controls included a review of the controls’ objectives and design, our implementation of controls and the effect of the controls on the information generated for use in this Quarterly Report. In the course of our evaluation of controls, we sought to identify data errors, controls problems or acts of fraud and to confirm that appropriate corrective action, including process improvements, were being undertaken. This type of evaluation will be done on a quarterly basis so that the conclusions concerning controls’ effectiveness can be reported in our Quarterly Reports on Form 10-Q and Annual Report on Form 10-K. Our Internal Controls are also evaluated on an ongoing basis by personnel in our Finance Department and by our independent auditors in connection with their audit and review activities. The overall goals of these various evaluation activities are to monitor our Disclosure Controls and our Internal Controls and to make modifications as necessary. Our intent in this regard is that the Disclosure Controls and the Internal Controls will be maintained as systems that change (through improvements and corrections) as conditions warrant.

 

Among other matters, we sought in our evaluation to determine whether there were any significant deficiencies or material weaknesses in our Internal Controls, or whether we had identified any acts of fraud involving personnel who have a significant role in our Internal Controls. This information was important both for the evaluation of our controls generally and because items 4 and 5 in the Section 302 Certifications of the CEO and CFO require that the CEO and CFO disclose that information to our Board’s Audit Committee and to our independent auditors and to report on related matters in this section of the Quarterly Report. In the professional auditing literature, “significant deficiencies” are referred to as reportable conditions; these are control issues that could have a significant adverse effect on the ability to record, process, summarize and report financial data in the financial statements. A “material weakness” is defined in the

 

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auditing literature as a particularly serious reportable condition where the internal control does not reduce to a relatively low level the risk that misstatements caused by error or fraud may occur in amounts that would be material in relation to the financial statements, and not be detected within a timely period by employees in the normal course of performing their assigned functions. We also sought to deal with other controls matters in the evaluation of our controls, and in each case if a problem was identified, we considered what revision, improvement and/or correction to make in accordance with our on-going procedures.

 

In accordance with SEC requirements, the CEO and CFO note that, since the date of the evaluation of controls to the date of this Quarterly Report, there have been no significant changes in Internal Controls or in other factors that could significantly affect Internal Controls, including any corrective actions with regard to significant deficiencies and material weaknesses.

 

Conclusions

 

Based upon our evaluation of controls, our CEO and CFO have concluded that our Disclosure Controls effectively ensure that material information relating to Intrado and its consolidated subsidiaries is made known to management, including the CEO and CFO, particularly during the period when our periodic reports are being prepared, and that our Internal Controls are effective to provide reasonable assurance that our financial statements are fairly presented in conformity with generally accepted accounting principles in the United States of America.

 

PART II – OTHER INFORMATION

 

ITEM 2.  CHANGES IN SECURITIES AND USE OF PROCEEDS

 

On July 16, 2003, we issued $13,656,000 (13,656 shares at $1,000 per share) of mandatorily redeemable, nonconvertible and nonvoting Series “A” Preferred Stock (the “Preferred Stock”) to NV Partners II L.P. pursuant to the “earn-out” provision of the Amended and Restated Agreement for the Purchase and Sale of Assets dated May 11, 2001, under which we purchased the assets of Lucent Public Safety Systems (“LPSS”), an internal division of Lucent Technologies Inc.  The Preferred Stock is recorded at a fair value of approximately $8.5 million as of September 30, 2003 (defined as the net present value of future redemption payments using a discount rate of 6.07%) and will be accreted to its face value of $13.7 million over the redemption period, which ends on June 1, 2005.

 

The Preferred Stock was issued under the exemption from registration provided by Section 4(2) of the Securities Act of 1933 and Rule 506 of Regulation D, as promulgated thereunder.  Other than the LPSS assets acquired in May 2001, we did not receive any additional proceeds from the issuance of the Preferred Stock.  A copy of the Certificate of Designation, which describes the rights and privileges of the Preferred Stock, was filed as an exhibit to our Quarterly Report on Form 10-Q for the quarter ended June 30, 2003.

 

ITEM 5.  OTHER INFORMATION

 

In October 2003, we formed an Irish corporation, Intrado International Ltd., and opened a “representative office” in office in the United Kingdom.

 

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ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

 

(a)          Exhibits.

 

Exhibit
Number

 

Description

 

 

 

31.01

 

Certification of President and Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934, as amended.

31.02

 

Certification of Chief Financial Officer and Treasurer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934, as amended.

32.01

 

Certification of President and Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

32.02

 

Certification of Chief Financial Officer and Treasurer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

(b)         Reports on Form 8-K.

 

(1)          On July 1, 2003, we filed a Current Report on Form 8-K to announce that our 9-1-1 data management services agreement with BellSouth Telecommunications, Inc. had been extended.  The agreement, which was set to expire on July 31, 2005, will continue until July 31, 2010.

 

(2)          On July 24, 2003, we filed a Current Report on Form 8-K to provide information about our first quarter 2003 earnings.  This information was furnished pursuant to Item 12 as “Results of Operation and Financial Condition” and shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act (including this Quarterly Report on Form 10-Q), except as expressly set forth by specific reference in such a filing.

 

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SIGNATURES

 

Pursuant to the requirements of the Securities Exchange Act of 1934 as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

Date:  November 3, 2003

 

 

 

 

 

 

INTRADO INC.

 

a Delaware corporation

 

 

 

 

 

By:

/s/ George Heinrichs

 

 

 

Name:

George Heinrichs

 

 

Title:

President, Chief Executive Officer and Chairman
of the Board (Principal Executive Officer)

 

 

 

 

 

By:

/s/ Michael D. Dingman, Jr.

 

 

 

Name:

Michael D. Dingman, Jr.

 

 

Title:

Chief Financial Officer and Treasurer (Principal
Financial and Accounting Officer)

 

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