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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
________________

FORM 10-Q

(Mark One)

[X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the quarterly period ended

September 30, 2002

or

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

Commission File Number: 000-28687

DIGITALTHINK, INC.
(EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)


DELAWARE 94-3244366
STATE OR OTHER JURISDICTION OF (IRS EMPLOYER IDENTIFICATION
INCORPORATION OR ORGANIZATION) NUMBER)

601 BRANNAN STREET, SAN FRANCISCO, CALIFORNIA, 94107
(Address of principal executive offices)

(415) 625-4000
(Registrant's telephone number, including area code)

Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the Registrant was
required to file such reports) and (2) has been subject to such filing
requirements for the past 90 days. Yes [X] No [ ]

As of November 1, 2002, Registrant had outstanding 41,377,125 Common Stock,
$0.001 par value.



TABLE OF CONTENTS

PART I: FINANCIAL INFORMATION

ITEM 1. Financial Statements (Unaudited):

Condensed Consolidated Balance Sheets - September 30, 2002
and March 31, 2002

Condensed Consolidated Statements of Operations - three and six months
ended September 30, 2002 and September 30, 2001

Condensed Consolidated Statements of Cash Flows - six months ended
September 30, 2002 and September 30, 2001

Notes to Condensed Consolidated Financial Statements

ITEM 2. Management's Discussion and Analysis of Financial Condition and
Results of Operations, including Factors Affecting Future Results

ITEM 3. Quantitative and Qualitative Disclosures About Market Risk

ITEM 4. Controls and Procedures

PART II: OTHER INFORMATION

ITEM 1. Legal Proceedings

ITEM 2. Changes in Securities and Use of Proceeds

ITEM 3. Defaults Upon Senior Securities

ITEM 4. Submission of Matters to a Vote of Security Holders

ITEM 5. Other Matters

ITEM 6. Exhibits and Reports on Form 8-K

Signatures

Certifications




DIGITALTHINK, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(IN THOUSANDS)
(UNAUDITED)




September 30, March 31,
2002 2002
------------- -----------


ASSETS
Current assets:
Cash and cash equivalents $ 23,009 $ 29,470
Marketable securities -- 1,640
Accounts receivable, net of allowance for
doubtful accounts of $286 and $484, respectively 4,704 5,779
Prepaid expenses and other current assets 2,332 1,675
----------- -----------
Total current assets 30,045 38,564

Restricted cash and deposits 4,141 4,083
Property and equipment, net 16,960 18,325
Goodwill and other intangible assets 24,393 75,300
------------ -----------
Total assets $ 75,539 $ 136,272
============ ============

LIABILITIES & STOCKHOLDERS' EQUITY
Current liabilities:
Accounts payable $ 3,351 $ 3,569
Accrued liabilities 5,103 7,938
Borrowings under line of credit and notes payable 5,278 2,577
Deferred revenues 4,923 7,043
----------- -----------
Total current liabilities 18,655 21,127
Long-term liabilities 4,306 5,419

Stockholders' equity:
Common stock - $0.001 per share value; shares
authorized: 250,000; shares issued and
outstanding: 41,140 at September 30, 2002
and 40,452 at March 31, 2002 268,271 267,814
Deferred stock compensation (368) (631)
Accumulated other comprehensive losses (311) (264)
Accumulated deficit (215,014) (157,193)
----------- -----------
Total stockholders' equity 52,578 109,726
----------- -----------
Total liabilities and stockholders' equity $ 75,539 $ 136,272
============ ============



See accompanying notes to the condensed consolidated financial statements.



DIGITALTHINK, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(IN THOUSANDS, EXCEPT PER SHARE DATA)
(UNAUDITED)


THREE MONTHS ENDED SIX MONTHS ENDED
SEPTEMBER 30, SEPTEMBER 30,
------------------ -------------------
2002 2001 2002 2001
------------------ -------------------

Revenues:
Delivered Learning fees $ 5,867 $ 8,239 $10,861 $16,017
Learning Solution services 4,156 7,045 8,767 14,277
-------- -------- -------- --------
Total revenues 10,023 15,284 19,628 30,294

Costs and expenses:
Cost of Delivered Learning fees 1,220 1,775 2,615 3,570
Cost of Learning Solution services 1,381 3,375 3,076 6,738
Content research and development 1,382 1,919 2,868 3,301
Technology research and development 1,647 3,153 3,600 6,399
Selling and marketing 3,463 5,390 6,913 12,600
General and administrative 1,680 1,790 3,847 3,548
Depreciation 1,829 1,443 3,524 2,510
Acquisition and other related charges -- 5,792 -- 5,792
Amortization of goodwill and other
intangibles 359 1,794 718 2,995
Amortization of warrants 1 2,751 1 5,502
Stock-based compensation * 123 541 263 1,169
-------- -------- -------- --------
Total costs and expenses 13,085 29,723 27,425 54,124
-------- -------- -------- --------

Loss from operations (3,062) (14,439) (7,797) (23,830)
Interest and other income 69 578 164 1,407
-------- -------- -------- --------
Net loss before cumulative
effect of accounting change (2,993) (13,861) (7,633) (22,423)
Cumulative effect of accounting change -- -- (50,189) --
-------- -------- -------- --------
Net loss $ (2,993) $(13,861) $(57,822) $(22,423)
========= ========= ========= =========

Net loss per share-basic and diluted:
Net loss before cumulative effect of
accounting change $ (0.07) $ (0.37) $ (0.19) $ (0.62)
Cumulative effect of accounting change -- -- (1.22) --
-------- -------- -------- --------
Net loss per share-basic and diluted $ (0.07) $ (0.37) $ (1.41) $ (0.62)
========= ========= ========= =========

Shares used in basic and diluted
loss per common share 41,083 37,048 40,944 36,055

(*) Stock-based compensation:
Cost of Delivered Learning fees $ 1 $ 7 $ 2 $ 17
Cost of Learning Solution services 12 45 26 100
Content research and development 1 12 2 25
Technology research and development 31 170 66 377
Selling and marketing 39 88 84 197
General and administrative 39 219 83 453
-------- -------- -------- --------
Total $ 123 $ 541 $ 263 $ 1,169
========= ========= ========= =========


See accompanying notes to the condensed consolidated financial statements.



DIGITALTHINK, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN THOUSANDS)
(UNAUDITED)




SIX MONTHS ENDED SEPTEMBER 30,
------------------------------
2002 2001
---------- -----------

Cash flows from operating activities:
Net loss $ (57,822) $(22,423)
Adjustments to reconcile net loss to net
cash used in operating activities:
Depreciation 3,524 2,510
Cumulative effect of accounting change 50,189 --
Amortization of deferred stock compensation 263 1,169
Amortization of warrants 1 5,502
Amortization of goodwill and other intangibles 718 2,995
Loss on disposal of assets 64 --
Acquisition and other related charges -- 5,328
Changes in assets and liabilities:
Restricted cash (58) (362)
Accounts receivable 1,075 1,671
Other current assets (657) 872
Other current liabilities (3,274) (1,912)
Deferred revenue (2,120) (7,066)
Long term liabilities (1,057) 1
--------- ---------
Net cash used in operating activities (9,154) (11,715)
--------- ---------
Cash flows from investing activities:
Purchases of property and equipment (2,277) (6,686)
Sale of fixed assets 54 --
Net cash paid in acquisition -- (493)
Purchases of marketable securities -- (12,859)
Proceeds from maturities of marketable
securities 1,640 32,182
--------- ---------
Net cash provided by (used in)
investing activities (583) 12,144
--------- ---------
Cash flows from financing activities:
Proceeds from sale of common stock 457 1,635
Proceeds from issuance of notes payable 2,855 --
--------- ---------
Net cash provided by financing
activities 3,312 1,635
--------- ---------

Effect of exchange rates on cash and cash
equivalents (36) --
Net increase (decrease) in cash and cash
equivalents (6,461) 2,064
Cash and equivalents, beginning of the period 29,470 30,512
--------- ---------
Cash and equivalents, end of period $ 23,009 $ 32,576
========= =========



See accompanying notes to the condensed consolidated financial statements.




Notes to Condensed Consolidated Financial Statements (Unaudited)

1. Basis of Presentation

DigitalThink, Inc. (the "Company") provides custom e-learning solutions designed
to address the strategic business objectives of our customers regarding training
courseware and the delivery of that courseware on a robust technology platform.
The Company completed the development of its delivery technology and initial
content, and began substantial sales and marketing efforts in fiscal year 1998.
In November 1999, the Company reincorporated in Delaware.

The condensed consolidated financial statements included herein have been
prepared by the Company, without audit, pursuant to the rules and regulations of
the Securities and Exchange Commission. Certain information and footnote
disclosures normally included in financial statements prepared in accordance
with generally accepted accounting principles have been condensed or omitted
pursuant to such rules and regulations, although we believe the disclosures
which are made are adequate to make the information presented not misleading. It
is suggested that this document be read in conjunction with the consolidated
financial statements and the notes thereto included in the Company's Annual
Report on Form 10-K, as amended on Form 10-K/A, for the fiscal year ended March
31, 2002.

The unaudited condensed consolidated financial statements included herein
reflect all adjustments (which include only normal, recurring adjustments) which
are, in the opinion of management, necessary to state fairly the results for the
periods presented. The results for such periods are not necessarily indicative
of the results to be expected for the entire fiscal year ending March 31, 2003.

Certain prior year amounts in the condensed consolidated financial statements
have been reclassified to conform to the current year presentation.

2. Net Loss Per Share

The following table sets forth the computation of net loss per share (in
thousands, except for per share data):




Three Months Ended Six Months Ended
September 30, September 30,
------------------- ------------------
2002 2001 2002 2001
-------- --------- -------- --------

Net loss before cumulative effect of
accounting change $ (2,993) $(13,861) $ (7,633) $(22,423)
Cumulative effect of accounting
change -- -- (50,189) --
--------- ---------- --------- --------
Net loss $ (2,993) $(13,861) $(57,822) $(22,423)
========= ========== ========= ========

Weighted average common shares
outstanding used in computing
basic and diluted loss per share 41,083 37,048 40,944 36,055
========= ========== ========= ========
Net loss per share:
Net loss before cumulative effect of
accounting change $ (0.07) $(0.37) $ (0.19) $ (0.62)
Cumulative effect of accounting change -- -- (1.22) --
--------- ---------- --------- --------
Net loss per share-basic and diluted $ (0.07) $(0.37) $ (1.41) $ (0.62)
========= ========== ========= ========




Basic net loss per share excludes dilution and is computed by dividing loss
attributable to common stockholders by the weighted average number of common
shares outstanding during the period. Diluted loss per common share excludes the
potential dilution that could occur if securities or other contracts to issue
common stock were exercised or converted into common stock, as the effect of
such conversions in loss periods would be anti-dilutive.



3. Restructuring Charge

In March 2002, the Company initiated a strategic initiative, under which the
Company restructured its business in response to the current market environment
and as part of our continuing program to create efficiencies within its
operations. The following table sets forth the activity related to the
restructuring charge in the six months ended September 30, 2002 (in thousands):





Remaining Amounts
Liability recorded in Remaining Liability
Balances as of Cash Other Balances as of
March 31, 2002 Payments Accounts September 30, 2002
-------------- -------- ----------- -------------------

Severance $ 210 $ (195) $ -- $ 15
Facilities and
equipment 32 -- (32) --
Lease commitments 7,627 (1,171) (238) 6,218
-------- --------- -------- ---------
Total $ 7,869 $ (1,366) $ (270) $ 6,233
======== ========= ======== =========



At March 31, 2002, restructuring charge obligations were recorded as $2.5
million in accrued liabilities and $5.3 million in long-term liabilities. At
September 30, 2002, restructuring charge obligations were recorded as $2.0
million in accrued liabilities and $4.2 million in long-term liabilities. The
amounts recorded in other accounts are balances that have been recorded in
accounts payable from accrued liabilities as the amounts have been invoiced and
are coming due.

4. Revenue Recognition

Delivered learning fees allow access to training systems, courses hosted by the
Company, tutor support, and other learning materials for a fixed period,
typically six months. Delivered Learning fees are recognized ratably over this
access period. Revenues for Learning Solution services, including custom course
development or consulting services, are recognized as earned in accordance with
Statement of Position (SOP) 81-1, Accounting for Performance of
Construction/Production-Type Contracts, as development progresses based on the
percentage of completion method. The percentage of completion is based on the
ratio of actual custom development or service costs incurred to date, to total
estimated costs to complete the custom course or service. Provisions for
estimated losses on incomplete contracts will be made on a contract by contract
basis and recognized in the period in which such losses become probable and can
be reasonably estimated. To date, there have been no material losses. Custom
contracts typically call for non-refundable payments due upon achievement of
certain milestones in production of the courses or in consulting services.
Deferred revenues represent customer prepayments for both Delivered Learning
fees and Learning Solution services.


5. Change in Accounting for Goodwill and Certain Intangibles

Effective April 1, 2002, the Company adopted Statement of Financial Accounting
Standards (SFAS) No. 141, Business Combinations. SFAS No. 141 requires that the
purchase method of accounting be used for all combinations initiated after June
30, 2001. The adoption of SFAS No. 141 did not have an impact on the results of
operations, financial position or liquidity of the Company.

Effective April 1, 2002, the Company adopted SFAS No. 142, Goodwill and Other
Intangible Assets. SFAS No. 142 addresses the initial recognition and
measurement of intangible assets acquired outside of a business combination and
the accounting for goodwill and other intangible assets subsequent to their
acquisition. SFAS No. 142 provides that intangible assets with finite useful
lives be amortized and that goodwill and intangible assets with indefinite lives
will not be amortized, but will rather be tested at least annually for
impairment. Intangible assets, including goodwill, that are not subject to
amortization will be tested for impairment annually, or more frequently if
events or changes in circumstances indicate that the asset might be impaired,
using a two step impairment assessment. The first step of the impairment test
identifies potential impairment and compares the fair value of the reporting
unit (the Company in this case) with its carrying amount, including goodwill. If
the fair value of the reporting unit exceeds its carrying amount, goodwill of
the reporting unit is not considered impaired, and the second step of the
impairment test is not necessary. If the carrying amount of the reporting unit
exceeds its fair value, the second step of the impairment test shall be
performed to measure the amount of the impairment loss, if any. During the
second quarter ending September 30, 2002, we performed the required impairment
tests of goodwill and indefinite-lived intangible assets as of April 1, 2002. We
incurred a reduction in goodwill of $50.2 million upon the completion of our
analysis, which resulted in a charge to the results of operations from the
cumulative effect of the adoption of a new accounting principle during the six
months ended September 30, 2002. The impaired goodwill was not deductible for
taxes, and as a result, no tax benefit was recorded in relation to the charge.
SFAS No. 142 also requires goodwill to be tested annually and between annual
tests if events occur or circumstances change that would more likely than not
reduce the fair value of the Company below its carrying amount.

The following sets forth a summary of net loss and net loss per share
information for the three and six months ended September 30, 2002 and 2001
adjusted for the non-amortization provisions of SFAS No. 142 (in thousands,
except per share amounts):




Three Months Ended Six Months Ended
September 30, September 30,
--------------------- --------------------
2002 2001 2002 2001
--------- ---------- --------- ---------

Reported net loss before
cumulative effect of accounting
change $ (2,993) $ (13,861) $ (7,633) $(22,423)

Reported net loss $ (2,993) $ (13,861) $(57,822) $(22,423)

Goodwill amortization -- $ 1,491 -- $ 2,642

Adjusted net loss before
cumulative effect of accounting
change $ (2,993) $ (12,370) $ (7,633) $(19,781)

Adjusted net loss $ (2,993) $ (12,370) $(57,822) $(19,781)

Weighted average common shares
outstanding used in computing
basic and diluted loss per share 41,083 37,048 40,944 36,055


Basic and diluted net loss per share:
Reported net loss per share
before cumulative effect of
accounting change $ (0.07) $ (0.37) $ (0.19) $ (0.62)

Reported net loss per share $ (0.07) $ (0.37) $ (1.41) $ (0.62)

Goodwill amortization -- $ 0.04 -- $ 0.07

Adjusted net loss per share--
basic and diluted before
cumulative effect of accounting
change $ (0.07) $ (0.33) $ (0.19) $ (0.55)

Adjusted net loss per share-
basic and diluted $ (0.07) $ (0.33) $ (1.41) $ (0.55)





Changes in the carrying amount of goodwill for the six months ended September
30, 2002, were as follows (in thousands):

Balance at March 31, 2002 $ 69,818
Cumulative effect of change in accounting principle (50,189)
----------
Balance at September 30, 2002 $ 19,629
==========

The gross carrying amount and accumulated amortization of the Company's
intangible assets other than goodwill as of March 31, 2002 and September 30,
2002 are as follows (in thousands):





March 31, 2002 September 30, 2002
---------------------------- ----------------------------
Gross Net Gross Net
Carrying Accumulated Book Carrying Accumulated Book
Amount Amortization Value Amount Amortization Value
-------- ------------ ------ -------- ------------ -----

Amortized Intangible
Assets:
LearningByte acquired
technology $ 6,100 $ (762) $5,338 $6,100 $(1,371) $4,729
TCT acquired
technology 215 (71) 144 215 (180) 35
-------- -------- ------- ------ --------- -------
Total $6,315 $ (833) $5,482 $6,315 $(1,551) $4,764
======== ======== ======= ====== ========= =======


Amortization expense recorded on the intangible assets for the three and six
months ended September 30, 2002 was $359,000 and $718,000, respectively, and was
$303,000 for both the three and six months ended September 30, 2001. The
estimated future amortization expense by fiscal year is as follows: 2003 - $1.4
million; 2004 - $1.2 million; 2005 - $1.2 million; 2006 - $1.2 million and 2007
- - $406,000.



6. Recent Pronouncements

In October 2001, the Financial Accounting Standards Board (FASB) issued SFAS No.
144, Accounting for the Impairment or Disposal of Long-Lived Assets which
supersedes SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and
for Long-Lived Assets to Be Disposed Of and APB No. 30, Reporting the Results of
Operations-Reporting the Effects of Disposal of a Segment of a Business, and
Extraordinary, Unusual and Infrequently Occurring Events and Transactions. SFAS
No. 144 also amends Accounting Research Bulletin No. 51, Consolidated Financial
Statements. SFAS No. 144 requires that long-lived assets that are to be disposed
of by sale be measured at the lower of book value or fair value less cost to
sell. The statement also significantly changes the criteria required to classify
an asset as held-for-sale. Additionally, SFAS No. 144 expands the scope of
discontinued operations to include all components of an entity with operations
that (1) can be distinguished from the rest of the entity and (2) will be
eliminated from the ongoing operations of the entity in a disposal transaction.
The Company adopted SFAS No. 144 in its quarter ended June 30, 2002, which has
had no impact on the financial statements through the six months ended September
30, 2002.

In June 2002, the FASB issued SFAS No. 146, Accounting for Costs Associated with
Exit or Disposal Activities, which addresses accounting for restructuring and
similar costs. SFAS No. 146 supersedes previous accounting guidance,
principally Emerging Issues Task Force Issue No. 94-3. The Company will adopt
the provisions of SFAS 146 for restructuring activities initiated after December
31, 2002. SFAS No. 146 requires that the liability for costs associated with
an exit or disposal activity be recognized when the liability is incurred.
Under Issue 94-3, a liability for an exit cost was recognized at the date of the
Company's commitment to an exit plan. SFAS No. 146 also establishes that the
liability should initially be measured and recorded at fair value. Accordingly,
SFAS No. 146 may affect the timing of recognizing future restructuring costs as
well as the amounts recognized.


ITEM 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations

This Management's Discussion and Analysis of Financial Condition and Results of
Operations and other parts of this Form 10-Q contain forward-looking statements
that involve risks and uncertainties. All forward-looking statements included in
this document are based on information available to the Company on the date
hereof, and the Company assumes no obligation to update any such forward-looking
statements. The Company's actual results could differ materially from those
anticipated in these forward-looking statements as a result of certain factors,
including those set forth in "Factors Affecting Future Results".

RESULTS OF OPERATIONS - THREE MONTHS ENDED SEPTEMBER 30, 2002 AND 2001

REVENUES

We deliver our custom e-learning solutions through a catalog of existing courses
and through customized content tailored to the specific needs of our customers.
We refer to the individuals taking courses as participants. Customized
e-learning courses have accounted for, and we expect will continue to account
for, a significant portion of our total revenues.

We generate revenues by delivering courses included in our course catalog as
well as delivering our customized e-learning courses to participants. Customers
that enter into Delivered Learning contracts provide participants with access to
our online courses and tutor support. Additionally, customers are provided with
access to management systems that allow them to track and monitor participants'
performance. Delivered Learning contracts typically allow for a specific number
of registered participants, based on a per participant fee. These contracts also
typically limit the period of time over which participants can register for and
complete an online course. We begin recognizing these Delivered Learning fees
when a participant registers for a course. These fees are recognized ratably
over the time period a participant has access to the course, which is typically
six months. Customers typically pay for the courses in advance of the
anticipated timeframe of course registration and do not receive refunds for the
unused portion of the available registrations agreed to in the contract. In
cases where we allow unlimited access to our courses for a specific period of
time, revenue is recognized ratably over the term of the contract.

We also derive revenues from contracts that require development of tailored
e-learning solutions. Typically, these Learning Solution service revenues are
generated from performance consulting services, implementation services, course
content development, instructional plan design, and release of the course for
access by participants and are recognized as earned in accordance with Statement
of Position (SOP) 81-1, Accounting for Performance of Construction
Production-Type Contracts, as development progresses on the percentage of
completion method. We measure the percentage of completion based on the ratio of
actual custom development or service costs incurred to date, to total estimated
costs to complete the custom course or service. Provisions for estimated losses
on incomplete contracts will be made on a contract by contract basis and
recognized in the period in which such losses become probable and can be
reasonably estimated. To date, there have been no such losses. Custom contracts
typically call for non-refundable payments due upon achievement of certain
milestones in the production of courses or in consulting services.

Delivered Learning fees and Learning Solution service revenues are each
recognized only when collection is probable and there is evidence that we have
completed our obligation. If a contract includes both Delivered Learning fees
and Learning Solution services, the revenues are apportioned consistent with the
value associated with each and the term of the contract. In all cases, these
revenues are recognized in accordance with the policies detailed above.

We have entered into revenue sharing agreements with some of our customers and
have certain reseller agreements. Under revenue sharing agreements, we receive
royalties or similar payments based on sales of courses by the customer. Under
reseller agreements, we provide the reseller with courses at a discount from our
list price. The reseller then assumes responsibility for sales, marketing, and
related activities, and we would not expect to incur significant sales and
marketing expenses in connection with reseller sales.

Revenues decreased from $15.3 million in the three months ended September 30,
2001 to $10.0 million in the three months ended September 30, 2002. For the
three months ended September 30, 2002, Delivered Learning fees represented 59%
of revenues and Learning Solution services represented 41% of revenues. This is
compared to the three months ended September 30, 2001, during which Delivered
Learning fees represented 54% of revenues and Learning Solution services
represented 46% of revenues.


Delivered Learning Fees

Delivered Learning fees decreased from $8.2 million in the three months ended
September 30, 2001 to $5.9 million in the three months ended September 30, 2002.
The total number of customers increased from 436 to 492 and the total number of
courses developed increased from 624 to 912. Revenue decreased in the quarter
ended September 30, 2002 as compared to the same period last year due to more
courses being delivered to our clients that have unlimited delivery
relationships offset by fewer enrollments with our other clients that pay for
delivery as incurred. We expect that the number of courses and customers will
continue to increase as we expand our distribution channels and course offerings
and as our content development projects progress.

Learning Solution Services

Learning Solution services revenue decreased from $7.0 million in the three
months ended September 30, 2001 to $4.2 million in the three months ended
September 30, 2002 as the average dollar size of the contracts decreased.

We market our products primarily through our direct sales channel and our system
integrator resellers in the United States. We also market our products through
resellers, customers, co-developers, and Internet portals. Internationally, we
have begun developing relationships with third-party integrators and resellers.
To date, our international revenues have been less than 5% of total revenues.

COSTS AND EXPENSES

Cost of Delivered Learning Fees

Cost of Delivered Learning fees include personnel-related costs, maintenance and
facility costs required to operate our website and to provide interactive tutor
support to participants in our courses. Cost of Delivered Learning fees
decreased from $1.8 million in the three months ended September 30, 2001 to $1.2
million in the three months ended September 30, 2002. This decrease was
attributable to decreased personnel and equipment related expense. Headcount
related to the cost of Delivered Learning fees, decreased from 36 at September
30, 2001 to 26 employees at September 30, 2002.

Cost of Learning Solution Services

Cost of Learning Solution services consists primarily of personnel-related costs
and contractor expenses to develop custom and tailored courses for specific
customers. Cost of Learning Solution services decreased from $3.4 million in the
three months ended September 30, 2001 to $1.4 million in the three months ended
September 30, 2002. This decrease was primarily attributable to the shifting of
higher cost headcount in the United States to lower cost headcount in India with
approximately 70 employees now in India. Headcount related to cost of Learning
Solution services increased from 138 employees at September 30, 2001 to 139
employees at September 30, 2002, although the percentage of India employees was
approximately 50% compared to almost none in the previous period.

Content Research and Development

Content research and development expenses are expensed as incurred in accordance
with SFAS No. 86, and represent costs to develop catalog courses, including
personnel-related costs, content acquisition costs and content editing. Content
research and development expenses decreased from $1.9 million in the three
months ended September 30, 2001 to $1.4 million in the three months ended
September 30, 2002 mainly due to shifting of higher cost headcount in the United
States to lower cost headcount in India where there are approximately now 30
employees. Headcount in content research and development remained flat at 55
employees at September 30, 2001 and September 30, 2002, with approximately 55%
of the employees in India compared to almost none in the previous period.

Technology Research and Development

Technology research and development expenses consist primarily of
personnel-related costs in connection with product development efforts of
underlying technology. Technology research and development expenses decreased
from $3.2 million in the three months ended September 30, 2001 to $1.6 million
in the three months ended September 30, 2002. This decrease was primarily
attributable to a decrease in contractor spending and the shifting of higher
cost headcount in the United States to lower cost headcount in India where there
are approximately 41 employees. Headcount increased from 54 employees at
September 30, 2001 to 61 employees at September 30, 2002 with approximately 76%
of the employees in India compared to almost none in the previous period.

Selling and Marketing

Selling and marketing expenses consist primarily of personnel-related costs,
commissions, advertising and other promotional expenses, royalties paid to
authors and travel and entertainment expenses. Selling and marketing expenses
decreased from $5.4 million in the three months ended September 30, 2001 to $3.5
million in the three months ended September 30, 2002 primarily due to less
advertising, a reduction in tradeshow activity and in personnel. Headcount in
selling and marketing decreased from 94 at September 30, 2001 to 52 at September
30, 2002. We expect selling and marketing expenses to remain relatively flat as
we reevaluate our marketing efforts and review our promotional activities.

General and Administrative

General and administrative expenses consist primarily of personnel-related
costs, occupancy costs, insurance-related costs, and professional services fees.
General and administrative expenses decreased from $1.8 million in the three
months ended September 30, 2001 to $1.7 million in the three months ended
September 30, 2002. This decrease was due to lower occupancy costs offset by
increased fees related to insurance and professional services. Headcount
increased from 43 employees at September 30, 2001 to 58 employees at September
30, 2002 with approximately 34% of the employees in India compared to almost
none in the previous period.

Amortization of Goodwill and Other Intangibles

Amortization of goodwill and other intangibles totaled $1.8 million in the three
months ended September 30, 2001 associated with the acquisition of LearningByte
International, Inc. ("LBI"). Amortization totaled $359,000 in the three months
ended September 30, 2002 related to amortization of intangibles associated with
the acquisition of LBI.

Amortization of Warrants

Expenses related to warrants issued to EDS as part of a strategic alliance
entered into in July 2000 totaled $2.8 million in the three months ended
September 30, 2001 and zero in the three months ended September 30, 2002 as a
result of the restructuring of the EDS agreement, whereby EDS surrendered its
vested and unvested warrants to purchase shares of the Company's common stock in
March 2002. The Company expensed $1 thousand of warrant expense in the three
months ended September 30, 2002 related to warrants issued in connection with
the restructuring of the lease on DigitalThink's headquarters facility in San
Francisco in August 2002.

Stock-Based Compensation

Stock-based compensation expense decreased from $541,000 in the three months
ended September 30, 2001 to $123,000 in the three months ended September 30,
2002.

Net Loss

The net loss decreased from $13.9 million in the three months ended September
30, 2001 to $3.0 million in the three months ended September 30, 2002.


RESULTS OF OPERATIONS - SIX MONTHS ENDED SEPTEMBER 30, 2002 AND 2001

REVENUES

Revenues decreased from $30.3 million in the six months ended September 30, 2001
to $19.6 million in the six months ended September 30, 2002. For the six months
ended September 30, 2002, Delivered Learning fees represented 55% of revenues
and Learning Solution services represented 45% of revenues. This is compared to
the six months ended September 30, 2001, during which Delivered Learning fees
represented 53% of revenues and Learning Solution services represented 47% of
revenues.

Delivered Learning Fees

Delivered Learning fees decreased from $16.0 million in the six months ended
September 30, 2001 to $10.9 million in the six months ended September 30, 2002
even though the number of customers and courses increased. Revenue decreased in
the six months ended September 30, 2002 as compared to the same period last year
due to more courses being delivered to our clients that have unlimited delivery
relationships offset by fewer enrollments with our clients that pay for delivery
as incurred. We expect that the number of courses and customers will continue to
increase as we expand our distribution channels and course offerings.

Learning Solution Services

Learning Solution services revenue decreased from $14.3 million in the six
months ended September 30, 2001 to $8.8 million in the six months ended
September 30, 2002 as the average dollar size of the contracts decreased. We
expect that Delivered Learning fees and Learning Solution services revenues will
continue to account for a similarly significant portion of our total revenues in
the near term.

COSTS AND EXPENSES

Cost of Delivered Learning Fees

Cost of Delivered Learning fees include personnel-related costs, maintenance and
facility costs required to operate our website and to provide interactive tutor
support to participants in our courses. Cost of Delivered Learning fees
decreased from $3.6 million in the six months ended September 30, 2001 to $2.6
million in the six months ended September 30, 2002. This decrease was
attributable to decreased personnel and equipment related expenses. Headcount
related to cost of Delivered Learning fees, decreased from 36 at September 30,
2001 to 26 employees at September 30, 2002.

Cost of Learning Solution Services

Cost of Learning Solution services consists primarily of personnel-related costs
and contractor expenses to develop custom and tailored courses for specific
customers. Cost of Learning Solution services decreased from $6.7 million in the
six months ended September 30, 2001 to $3.1 million in the six months ended
September 30, 2002. This decrease was primarily attributable to the shifting of
higher costs headcount in the United States to lower cost headcount in India
with approximately 70 employees now in India. Headcount related to cost of
Learning Solution services increased from 138 employees at September 30, 2001 to
139 employees at September 30, 2002, although the percentage of India employees
was approximately 50% compared to almost none in the previous period.

Content Research and Development

Content research and development expenses are expensed as incurred in accordance
with SFAS No. 86, and represent costs to develop catalog courses, including
personnel-related costs, content acquisition costs and content editing. Content
research and development expenses decreased from $3.3 million in the six months
ended September 30, 2001 to $2.9 million in the six months ended September 30,
2002. This decrease was due to slightly lower personnel costs due to the shift
of higher cost United States employees to lower cost India where there are
approximately 30 employees. Headcount in content research and development
remained flat at 55 employees at September 30, 2001 and September 30, 2002, with
approximately 55% of the employees in India compared to almost none in the
previous period.

Technology Research and Development

Technology research and development expenses consist primarily of
personnel-related costs in connection with product development efforts of
underlying technology. Technology research and development expenses decreased
from $6.4 million in the six months ended September 30, 2001 to $3.6 million in
the six months ended September 30, 2002. This decrease was primarily
attributable to a decrease in contractor spending and the shifting of higher
cost headcount in the United States to lower cost headcount in India where there
are approximately 41 employees. Headcount increased from 54 employees at
September 30, 2001 to 61 employees at September 30, 2002 with approximately 76%
of the employees in India compared to almost none in the previous period.


Selling and Marketing

Selling and marketing expenses consist primarily of personnel-related costs,
commissions, advertising and other promotional expenses, royalties paid to
authors and travel and entertainment expenses. Selling and marketing expenses
decreased from $12.6 million in the six months ended September 30, 2001 to $6.9
million in the six months ended September 30, 2002. This decrease reflects is
primarily due to less advertising, a reduction in tradeshow activity and in
personnel. Headcount in selling and marketing decreased from 94 at September 30,
2001 to 52 at September 30, 2002. We expect selling and marketing expenses will
remain relatively flat as we reevaluate our marketing efforts and review our
promotional activities.

General and Administrative

General and administrative expenses consist primarily of personnel-related
costs, occupancy costs, insurance-related costs, and professional services fees.
General and administrative expenses increased from $3.5 million in the six
months ended September 30, 2001 to $3.8 million in the six months ended
September 30, 2002. This increase was due to lower occupancy costs offset by
fees related to insurance and professional services. Headcount increased from 43
employees at September 30, 2001 to 58 employees at September 30, 2002 with
approximately 34% of the employees in India compared to almost none in the
previous period.

Acquisition and other related charges

Expenses related to the acquisition of LBI and other related charges totaled
$5.8 million in the six months ended September 30, 2001 and are comprised of
approximately $5.3 million for the write-off of internal use software made
obsolete by the acquisition, and approximately $500,000 for severance-related
costs for redundancies. The write-off of internal use software related to one
significant project that was put into service during fiscal 2002 to better
enable content development by the Company and clients, but was determined to be
obsolete given LBI's technology.

Amortization of Goodwill and Other Intangibles

Expenses related to the amortization of goodwill and other intangibles decreased
from $3.0 million in the six months September 30, 2001 to $718,000 million in
the six months ended September 30, 2002 related to LBI.

Amortization of Warrants

Expenses related to warrants issued to EDS as part of a strategic alliance
entered into in July 2000 totaled $5.5 million in the six months ended September
30, 2001 and zero in the six months ended September 30, 2002 as a result of the
restructuring of the EDS agreement, whereby EDS surrendered its vested and
unvested warrants to purchase shares of the Company's common stock in March
2002. The Company expensed $1 thousand of warrant expense in the six months
ended September 30, 2002 related to warrants issued in connection with the
restructuring of the lease on DigitalThink's headquarters facility in San
Francisco in August 2002.

Stock-Based Compensation

Stock-based compensation expense decreased from $1.2 million in the six months
ended September 30, 2001 to $263,000 in the six months ended September 30, 2002.

Net Loss Before Cumulative Effect of Accounting Change

The net loss decreased from $22.4 million in the six months ended September 30,
2001 to $7.6 million in the six months ended September 30, 2002.

Cumulative Effect of Accounting Change

Effective April 1, 2002, the Company adopted SFAS No. 142, "Goodwill and Other
Intangible Assets." SFAS No. 142 requires, among other things, the
discontinuance of amortization related to goodwill and indefinite lived
intangible assets. These assets will then be subject to an impairment test at
least annually. In addition, the statement includes provisions upon adoption for
the reclassification of certain existing recognized intangibles to goodwill, the
identification of reporting units for the purpose of assessing potential future
impairments of goodwill, the reassessment of the useful lives of existing
recognized intangibles and the reclassification of certain intangibles out of
previously reported goodwill. Upon the adoption of SFAS No. 142, the Company
recognized a goodwill impairment loss of $50.2 million as of April 1, 2002,
which was recorded as the cumulative effect of an accounting change in the
Company's consolidated statements of operations for the six months ended
September 30, 2002. Any further impairment losses recorded in the future could
have a material adverse impact on our financial conditions and results of
operations.


Critical Accounting Policies

There have been no significant changes to the Company's critical accounting
policies as disclosed in the Company's Annual Report on Form 10-K, as amended on
Form 10-K/A, for the year ended March 31, 2002.

Liquidity and Capital Resources

Net cash used in operating activities totaled $9.2 million for the six months
ended September 30, 2002 and $11.7 million for the comparable prior year period.
Cash used in operating activities for the current period resulted from net
operating losses, decreases in accounts receivable and current liabilities, and
increases in other current assets. Deferred revenue decreased from $7.0 million
at March 31, 2002 to $4.9 million at September 30, 2002. Deferred revenue
results from customer advance billings and prepayments of Delivered Learning
fees and Learning Solution services. In both cases, prepayments remain in
deferred revenue until revenue recognition criteria have been met. Accrued
liabilities have decreased from $7.9 million at March 31, 2002 to $5.1 million
on September 30, 2002 and long-term liabilities have decreased from $5.4 million
at March 31, 2002 to $4.3 million at September 30, 2002 resulting in a reduction
of expenses and the payment of invoices in the quarter.

Net cash used in investing activities totaled $0.6 million in the six months
ended September 30, 2002 and net cash provided by investing activities totaled
$12.1 million for the comparable prior year period. The change resulted from the
acquisition of capital assets, including leasehold improvements, hardware for
our website, and computer and office related equipment, and the maturity of
marketable securities.

Cash provided by financing activities totaled $3.3 million in the six months
ended September 30, 2002 and $1.6 million in the six months ended September 30,
2001. The increase reflects the exercise of stock options and stock purchases in
the employee stock purchase program and borrowings on the Company's line of
credit.

In December 2001, we entered into a $5.0 million line of credit agreement,
expiring in December 2002, and had available $2.8 million from this line of
credit as of March 31, 2002. Subsequent to March 31, 2002, the balance of $2.2
million on the line of credit was repaid. In June 2002, we amended the line of
credit agreement to increase the line to $8.0 million We had available $2.9
million from this line of credit as of September 30, 2002. Subsequent to
September 30, 2002, the balance of $5.1 million on the line of credit was
repaid.

We believe our existing cash resources, anticipated revenues and available
borrowings are sufficient to finance our presently anticipated operating
expenses and working capital requirements for at least the next twelve months.
Our future liquidity and capital requirements will depend on numerous factors.
The rate of expansion of our operations in response to potential growth
opportunities and competitive pressures, as well as the macroeconomic
environment, will affect our capital requirements as will funding of continued
net losses and negative cash flows. Additionally, we may need additional capital
to fund acquisitions of complementary businesses, products, and technologies.
Our forecast of the period of time through which our financial resources will be
adequate to support operations is a forward-looking statement that involves
risks and uncertainties. Actual resources sought may differ materially. We may
seek to sell additional equity or debt securities or secure a larger bank line
of credit. The sale of additional equity or debt securities could result in
additional dilution to our stockholders. Currently, we have no other immediately
available sources of liquidity. Additional financing may not be available in
amounts or on terms acceptable to us, if at all.


Recent Accounting Pronouncements

In October 2001, the FASB issued SFAS No. 144, Accounting for the Impairment or
Disposal of Long-Lived Assets which supersedes SFAS No. 121, Accounting for the
Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of and
APB No. 30, Reporting the Results of Operations-Reporting the Effects of
Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently
Occurring Events and Transactions. SFAS No. 144 also amends Accounting Research
Bulletin No. 51, Consolidated Financial Statements. SFAS No. 144 requires that
long-lived assets that are to be disposed of by sale be measured at the lower of
book value or fair value less cost to sell. The statement also significantly
changes the criteria required to classify an asset as held-for-sale.
Additionally, SFAS No. 144 expands the scope of discontinued operations to
include all components of an entity with operations that (1) can be
distinguished from the rest of the entity and (2) will be eliminated from the
ongoing operations of the entity in a disposal transaction. We are required to
adopt SFAS No. 144 for our fiscal year beginning April 1, 2002. The Company has
adopted SFAS No. 144 in its quarter ended June 30, 2002, which had no impact on
the financial statements through the six months ended September 30, 2002.

In June 2002, the FASB issued SFAS No. 146, Accounting for Costs Associated with
Exit or Disposal Activities, which addresses accounting for restructuring and
similar costs. SFAS No. 146 supersedes previous accounting guidance,
principally Emerging Issues Task Force Issue No. 94-3. The Company will adopt
the provisions of SFAS 146 for restructuring activities initiated after December
31, 2002. SFAS No. 146 requires that the liability for costs associated with
an exit or disposal activity be recognized when the liability is incurred.
Under Issue 94-3, a liability for an exit cost was recognized at the date of the
Company's commitment to an exit plan. SFAS No. 146 also establishes that the
liability should initially be measured and recorded at fair value. Accordingly,
SFAS No. 146 may affect the timing of recognizing future restructuring costs as
well as the amounts recognized.


Special Note Regarding Forward-Looking Statements and Risk Factors

Certain statements in this Quarterly Report on Form 10-Q contain "forward-
looking statements." Forward-looking statements are any statements other than
statements of historical fact. Examples of forward-looking statements include
projections of earnings, revenues or other financial items, statements of the
plans and objectives of management for future operations, and statements
concerning proposed new products and services, and any statements of assumptions
underlying any of the foregoing. In some cases, you can identify forward-looking
statements by the use of words such as "may", "will", "expects", "should",
"believes", "plans", "anticipates", "estimates", "predicts", "potential", or
"continue", and any other words of similar meaning.

Statements regarding the Company's future financial performance or results of
operations, including expected revenue growth, EBITDA growth, future expenses,
future operating margins and other future or expected performance are subject to
the following risks: that projected cost-reduction initiatives will not be
achieved due to implementation difficulties or contractual spending commitments
that can't be reduced; that demand for our products and services could be
affected by adverse economic conditions affecting the information technology
industry; the acquisition of businesses or the launch of new lines of business,
which could increase operating expense and dilute operating margins; the
inability to attract new customers; increased competition, which could lead to
negative pressure on the Company's pricing and the need for increased marketing;
the inability to maintain, establish or renew relationships with customers,
whether due to competition or other factors; costs associated with the Company's
initiatives to standardize its technology platforms or the failure of the
Company to successfully complete that initiatives; and to the general risks
associated with the Company's businesses.

The following additional factors could also impact our financial results and
cause our forward-looking statements to be inaccurate:

Accounting rules regarding the accounting for goodwill have recently been
changed by the FASB. The changes in these rules have had a significant impact on
our reported financial results. In June 2001, the FASB issued Statement of
Financial Accounting Standard SFAS No. 141, Business Combinations and SFAS No.
142, Goodwill and Other Intangible Assets. These statements continue to require
recognition of goodwill as an asset but do not permit amortization of goodwill
as was required by Accounting Principles Board (APB) Opinion No. 17, Intangible
Assets. Under the SFAS No. 142, goodwill is to be separately tested for
impairment using a fair-value-based approach when an event occurs indicating the
potential for impairment. Any required goodwill impairment charges are presented
as a separate line item within the operating section of the income statement.
The change from an amortization approach to an impairment approach applies to
previously recorded goodwill, as well as goodwill arising from acquisitions
completed after the application of the new standard. When these statements were
adopted by the Company, our goodwill amortization charges ceased. However, it is
possible that in the future, we would incur less frequent, but larger,
impairment charges related to the goodwill already recorded as well as any
goodwill arising out of future acquisitions. As these statements have just been
issued and adopted, it is difficult to predict whether our future earnings may
be subject to significant volatility, particularly on a period-to-period basis.

Any shortfall in revenue or earnings compared to analysts' or investors'
expectations could cause, an immediate and significant decline in the trading
price of our common stock. In addition, we may not learn of such shortfalls or
delays until late in the fiscal quarter, which could result in an even more
immediate and greater decline in the trading price of our common stock.


FACTORS AFFECTING FUTURE RESULTS

You should consider the risks described below before making an investment
decision. We believe that the risks and uncertainties described below are the
principal material risks facing our company as of the date of this Form 10-Q. In
the future, we may become subject to additional risks that are not currently
known to us. Our business, financial condition or results of operations could be
materially adversely affected by any of the following risks. The trading price
of our common stock could decline due to any of the following risks.

WE HAVE A HISTORY OF LOSSES AND A LARGE ACCUMULATED DEFICIT OF $215.0 MILLION AT
SEPTEMBER 30, 2002. WE EXPECT FUTURE LOSSES OVER THE NEXT TWO QUARTERS AND WE
MAY NOT ACHIEVE PROFITABILITY WITHIN THE TIMEFRAMES PUBLIC STOCKHOLDERS
ANTICIPATE.

We have experienced losses in each quarter since our inception and expect that
our quarterly losses will continue at least through the next quarter. Our
accumulated deficit as of September 30, 2002 was $215.0 million. We have never
achieved a profitable quarter and we expect to continue to incur quarterly
losses as we expand our operations, invest in our technology, fund the
development of new content and support our growth. We currently have
approximately $23.0 million in cash and if we do not achieve profitability
within the next several quarters, we will need to seek additional sources of
cash in order to sustain our operations. We plan to continue to spend resources
to market, sell and support our e-learning solutions, build infrastructure, and
add additional features to our products. We also plan to invest to develop and
acquire new course offerings with new areas of expertise, which may increase
operating expenses if those expenses are not immediately offset by new revenues.

We will need to increase our quarterly revenues to achieve profitability. Even
if we do achieve profitability, we may not be able to sustain or increase
profitability on a quarterly or annual basis in the future.

DEMAND FOR OUR PRODUCTS AND SERVICES HAS BEEN AND MAY CONTINUE TO BE EFFECTED BY
ADVERSE ECONOMIC CONDITIONS AFFECTING THE INFORMATION TECHNOLOGY INDUSTRY.

The information technology industry has been in a period of economic decline
during 2001 and 2002. This decline may be attributable in part to general
weakness in the overall economy, which has led to reduced levels of investment
by businesses in information technology products and systems. When businesses
are reducing investment in technologies or slowing the rate of adoption of new
technologies and systems, they have a reduced need for training of their
employees, customers and others in the use of these systems. In addition, many
of our current and potential customers have experienced adverse changes in their
financial performance, whether as a result of the general weakening of the
economy or other factors. Some companies may delay training initiatives or, if
these companies continue to experience disappointing operating results, whether
as a result of adverse economic conditions, competitive issues or other factors,
they may decrease or forego education and training expenditures overall before
limiting other expenditures. As a result of these factors, and possibly also due
to the aftermath of the September 11 terrorist attacks, our new contract
signings in the second half of fiscal 2002 were materially and adversely
affected, this in turn has impacted our revenues in fiscal 2003. Therefore,
continuation of the economic downturn in the United States as well as
continuation of the current adverse economic conditions in the information
technology industry would harm our results of operations.


WE HAVE A SIGNIFICANT BUSINESS PRESENCE IN INDIA, AND RISKS ASSOCIATED WITH
DOING BUSINESS THERE COULD DISRUPT OR HARM OUR BUSINESS.

In order to reduce costs associated with course development, we have established
a significant presence in India through two acquisitions in the last fiscal
year. As of September 30, 2002, we had approximately 170 employees in three
separate locations in India. Difficulties that we could encounter with our
Indian operations or with other international operations that we may establish
in the future include the following:

o difficulties in staffing and managing international operations;
o multiple, conflicting and changing governmental laws and regulations;
o fluctuations in currency exchange rates;
o political and economic instability, including the potential for more
terrorist acts;
o developments between the nations of India and Pakistan regarding the
threat of war;
o adverse tax consequences;
o difficulties in protecting our intellectual property rights;
o increases in tariffs, duties, price controls or other restrictions on
foreign currencies; and
o trade barriers imposed by foreign countries.

In particular, in recent months, the level of hostilities between India and
Pakistan has significantly increased as both nations have increased their troop
strength at the border. In addition, both India and Pakistan are known to
possess nuclear weapons. In the event war between India and Pakistan were to
occur, our operations in India could be materially and adversely effected.
Recently, in light of the escalation of tensions between India and Pakistan, the
United States State Department has issued an advisory against travel to India.

If we encounter these problems in connection with our operations in India, our
revenues could fall below expectations, which would harm our business and
operating results. In this event, our stock price could decline.

OUR LIMITED OPERATING HISTORY AND THE NEW AND EMERGING E-LEARNING MARKET MAKES
IT DIFFICULT TO EVALUATE OUR BUSINESS AND FUTURE PROSPECTS.

We commenced operations in April 1996 and did not begin to generate significant
revenues until fiscal 1999. In the first six months of fiscal 2003, we had
revenues of $19.6 million and expenses of $27.4 million, excluding the one-time
charge related to SFAS No. 142 of $50.2 million. We are still in the early
stages of our development, which, when combined with the new and emerging
e-learning market, and general economic factors affecting the technology sector,
make it difficult to evaluate our business or our prospects. Because of our
limited operating history, we have a limited and unproven ability to predict the
trends in the e-learning market and in our business. The uncertainty of our
future performance, in particular, and the uncertainty regarding the acceptance
of e-learning, in general, increases the risk that we will be unable to build a
sustainable business and that our stockholder value will decline.

WE MAY NOT BE ABLE TO SECURE NECESSARY FUNDING IN THE FUTURE; ADDITIONAL FUNDING
MAY RESULT IN DILUTION TO OUR STOCKHOLDERS.

We require substantial working capital to fund our business. We have had
significant operating losses and negative cash flow from operations since
inception and expect this to continue at least for the next quarter. We expect
to use our available cash resources, anticipated revenues and credit facility
primarily to fund sales and marketing activities, research and development, and
continued operations, and possibly make future acquisitions. We believe that our
existing capital resources will be sufficient to meet our capital requirements
for the next twelve months. However, if our capital requirements increase
materially from those currently planned or if revenues fall below our
expectations, we may require additional financing sooner than anticipated. If
additional funds are raised through the issuance of equity securities, the
percentage ownership of our stockholders will be reduced, stockholders may
experience dilution, or such equity securities may have rights, preferences or
privileges senior to those of the holders of our common stock. Additional
financing may not be available when needed on terms favorable to us or at all.
If adequate funds are not available or are not available on acceptable terms, we
may be unable to develop or enhance our products and services, take advantage of
future opportunities or respond to competitive pressures.


OUR QUARTERLY OPERATING RESULTS ARE SUBJECT TO FLUCTUATIONS WHICH COULD CAUSE
OUR STOCK PRICE TO DECLINE.

Our revenue and operating results are volatile and difficult to predict and may
be susceptible to declines in future periods. Our quarterly results of
operations may fluctuate significantly in the future due to the delays in the
progress of ongoing work, shortfalls in revenues or orders or the timing of
orders. We therefore believe that quarter-to-quarter comparisons of our
operating results may not be a good indication of our future performance. In the
event of a revenue or order shortfall or unanticipated expenses in some future
quarter or quarters, our operating results may be below the expectations of
public market analysts or investors. In such an event, the price of our common
stock may decline significantly. Our operating expenses are largely fixed in the
short term and based, to a significant degree, on our estimates of future
revenue. We will likely be unable to, or may elect not to, reduce spending
quickly enough to offset any unexpected revenue shortfall. Therefore, any
significant shortfall in revenue in relation to our expectations would cause our
quarterly results for a particular period to decline.

IN RECOGNIZING REVENUE WE DEPEND ON THE TIMELY ACHIEVEMENT OF VARIOUS
MILESTONES, AND OUR INABILITY TO RECOGNIZE REVENUE IN ACCORDANCE WITH OUR
EXPECTATIONS WILL HARM OUR OPERATING RESULTS.

In accordance with our revenue recognition policy, our ability to record
revenues depends upon several factors. These factors include acceptance by our
customers of new courses and the pace of participant registrations in courses
once they are completed and made available for access from our Website. Most of
our customer contracts provide that at least a portion of our revenues depend on
either course completion or participant registration, or both. Revenues from
custom course development accounted for approximately 45% of our total revenues
for the six months ended September 30, 2002. Our ability to recognize revenues
from custom-tailored courses depends upon our customers providing us with
subject matter experts and content to be incorporated into the courses as well
as our completion of production and obtaining customer acceptance at each stage
of development. Accordingly, if customers do not provide us with the subject
matter experts or content in a timely manner, we will not be able to recognize
the revenues associated with that project, which would harm our operating
results.

In addition, if the expected number of participants do not sign up for a course,
our ability to recognize revenues will be delayed, which could also harm our
operating results in any quarter. Participant registration depends in large part
on the promotional activities of our customers. If customers fail to take
necessary measures to require employee enrollment in courses or if they fail to
promote the course effectively to persons outside their organization, our
ability to recognize revenues, and therefore our operating results, could be
harmed.

WE ARE LIKELY TO BE DEPENDENT UPON A SMALL GROUP OF MAJOR CUSTOMERS FOR A
SIGNIFICANT PORTION OF OUR REVENUES, AND CHANGES IN SALES TO THESE CUSTOMERS
COULD HARM OUR PERFORMANCE.

We expect that we will continue to depend upon a small number of customers for a
significant portion of our revenues. As a result, our operating results could
suffer if we lost any of these customers or if these customers slowed or
cancelled purchases or delayed payment in any future fiscal period. In the first
six months of fiscal quarter of 2003, our five largest customers accounted for
69% of our total revenues of $19.6 million compared to 54% or $16.3 million for
the first six months of fiscal 2002. We expect that major customers will
continue to account for a significant portion of our revenues during future
fiscal periods. Accordingly, changes in these customers' businesses and in their
views regarding the value of e-learning in general and our products and services
in particular could harm our financial performance.

THE LENGTH AND VARIABILITY OF OUR SALES CYCLE MAY MAKE OUR OPERATING RESULTS
UNPREDICTABLE AND VOLATILE.

The period between our initial contact with a potential customer and the first
purchase of our solution by that customer typically ranges from three to nine
months. In some cases the cycle has extended for close to two years. Because we
rely on large sales for a substantial portion of our revenues, these long sales
cycles can adversely effect our financial performance in any quarter. Factors
which may contribute to the variability and length of our sales cycle include
the time periods required for:

o our education of potential customers about the benefits of our e-learning
solutions;
o our potential customers' assessment of the value of online solutions compared
to traditional educational solutions;
o our potential customers' evaluation of competitive online solutions; and
o our potential customers' internal budget and approval processes.

Our lengthy sales cycle limits our ability to forecast the timing and size of
specific sales. This, in turn, makes it difficult to predict quarterly financial
performance.


IF WE RELEASE UPDATED FUNCTIONALITY OR NEW PRODUCTS CONTAINING DEFECTS, WE MAY
NEED TO RECONFIGURE AND RE-RELEASE AND OUR BUSINESS AND REPUTATION WOULD BE
HARMED.

Products as complex as ours often contain unknown and undetected errors or
performance problems. Many serious defects are frequently found during the
period immediately following introduction and initial deployment of new products
or enhancements to existing products. Although we attempt to resolve all errors
that we believe would be considered serious by our customers before release to
them, our products are not error-free. These errors or performance problems
could result in lost revenues or delays in customer acceptance and would be
detrimental to our business and reputation. As is typical in the industry, with
each release we have discovered errors in our products after introduction. We
will not be able to detect and correct all errors before releasing our products
commercially and these undetected errors could be significant. We cannot assure
that these undetected errors or performance problems in our existing or future
products will not be discovered in the future or that known errors considered
minor by us will not be considered serious by our customers, resulting in a
decrease in our revenues.

OUR INTERNATIONAL PRESENCE COULD SUBJECT US TO NEW RISKS BECAUSE OF CURRENCY AND
POLITICAL CHANGES, LEGAL AND CULTURAL DIFFERENCES OR ECONOMIC INSTABILITY.

Our strategy includes international sales. Our current plans include continued
sales overseas, which began during fiscal 2001, as well as the creation of a
partner-based support infrastructure for customers around the world. In addition
to our operations in India, we could be affected by political and monetary
changes, including instability in the Middle East and Central Asia, and changes
required by the European Union.

This international presence will require significant management attention and
financial resources and could harm our financial performance by increasing our
costs. We have very limited experience in marketing, selling and distributing
courses internationally. We could become subject to additional risks as we grow
internationally, including:

o difficulties in staffing and managing international operations;
o inability to develop content localized for international jurisdictions;
o protectionist laws and business practices that favor local competition;
o multiple, conflicting and changing governmental laws and regulations;
o slower adoption of e-learning solutions;
o different learning styles;
o longer sales and payment cycles;
o difficulties in collecting accounts receivable;
o fluctuations in currency exchange rates;
o political and economic instability;
o adverse tax consequences;
o little or no protection of our intellectual property rights in certain
foreign countries;
o increases in tariffs, duties, price controls or other restrictions on
foreign currencies; and
o trade barriers imposed by foreign countries.

If we encounter these problems in connection with our current and future sales
growth internationally, our revenues could fall below expectations, which would
harm our business and operating results. In this event, our stock price could
decline.

OUR GROWTH DEPENDS ON HIRING AND RETAINING QUALIFIED PERSONNEL IN A HIGHLY
COMPETITIVE EMPLOYMENT MARKET.

The growth of our business and revenues will depend in large part upon our
ability to attract and retain sufficient numbers of highly skilled employees,
particularly database engineers, course content developers, web designers and
sales personnel. We primarily rely on individual third parties to provide the
majority of our tutoring and our ability to support our courses depends on the
availability and competency of these third-party tutors. Education and Internet
related industries create high demand for qualified personnel and candidates
experienced in both areas are limited. Our failure to attract and retain
sufficient skilled personnel may limit the rate at which we can grow, which will
harm our business and financial performance.


THE GROWTH OF OUR BUSINESS REQUIRES WIDE ACCEPTANCE OF E-LEARNING SOLUTIONS.

The market for e-learning solutions is new and rapidly evolving. A number of
factors could impact the acceptance of our e-learning solutions, including:

o historic reliance on traditional education methods;
o limited allocation of our customers' and prospective customers' education
budgets to e-learning; and
o ineffective use of online learning solutions.

Our e-learning solutions are new, largely untested and less familiar to
prospective customers than more established education methods. If the market for
e-learning fails to develop or develops more slowly than we expect, we will not
achieve our growth and revenue targets and our stock price will likely decline.

WE MAY NOT HAVE ADEQUATE RESOURCES TO COMPETE EFFECTIVELY, ACQUIRE AND RETAIN
CUSTOMERS AND ATTAIN FUTURE GROWTH IN THE HIGHLY COMPETITIVE E-LEARNING MARKET.

The e-learning market is evolving quickly and is subject to rapid technological
change, shifts in customer demands and evolving learning methodologies. As a
result, customers and potential customers have more choices. This challenges us
to distinguish our offerings. If we fail to adapt to changes and competition in
our industry, we may lose existing customers or fail to gain new customers. No
single competitor accounts for a dominant market share, yet competition is
intense. We compete primarily with:

o third-party suppliers of instructor-led education and learning;
o internal education departments; and
o other suppliers of technology-based learning solutions.

Due to the high market fragmentation, we do not often compete head-to-head with
any particular company. On occasion, our customers may evaluate our solution by
comparison with solutions offered by other e-learning companies. These companies
may include click2learn.com, Docent, IBM, NETg, Saba, Skillsoft and other
regional web development organizations. We may not provide solutions that
compare favorably with traditional or new instructor-led techniques or other
technology-based learning methodologies. Our competitors vary in size and in the
scope and breadth of the courses and services they offer. Several of our
competitors have longer operating histories and significantly greater financial,
technical and marketing resources. Larger companies may enter the e-learning
market through the acquisition of our competitors. We anticipate that the lack
of significant entry barriers to the e-learning market will allow other
competitors to enter the market, increasing competition.

To succeed, we must continue to expand our course offerings, upgrade our
technology and distinguish our solution. We may not be able to do so
successfully. Any failure by us to anticipate or respond adequately to changes
in technology and customer preferences, or any significant delays in course
development or implementation, could impact our ability to capture market share.
As competition continues to intensify, we expect the e-learning market to
undergo significant price competition. We also expect to face increasing price
pressures from customers as they demand more value for their learning-related
expenditures. Increased competition, or our inability to compete successfully
against current and future competitors, could reduce operating margins, loss of
market share and thought leadership resulting in a diminution of our brand.

WE RELY ON COOPERATION FROM OUR CUSTOMERS AND THIRD PARTIES TO DEVELOP AND
DELIVER COURSES AND OUR BUSINESS WILL SUFFER IF SUCH COOPERATION OCCURS IN AN
UNTIMELY OR INEFFICIENT MANNER.

To be competitive, we must develop and introduce on a timely basis new course
offerings, which meet the needs of companies seeking to use our e-learning
solutions. The quality of our learning solutions depends in large part on our
ability to frequently update our courses and develop new content as the
underlying subject matter changes. We create courses by incorporating subject
matter expertise provided by our customers and third party content developers
into an e-learning delivery platform. The quality of our courses depends on
receiving content and cooperation from our customers, subject matter experts
provided by our customers, and third-party content developers. If we do not
receive materials from these sources in a timely manner, we may not be able to
develop or deliver specialized courses to our customers in the expected time
frame. Even if we do receive necessary materials from third parties, our
employees and consultants must complete their work in a timely manner or we will
not meet customer or revenue expectations. In the past, we have experienced
delays in obtaining access to our customers' experts, which has contributed to a
longer development cycle and inefficient allocation of our resources. Any
prolonged delays, even when caused by our customers, can result in failure to
satisfy a customer's demands, damage our reputation and our inability to achieve
our revenue goals.


OUR PLANS TO EXPAND THE SCOPE OF OUR COURSES TO FIELDS OTHER THAN INFORMATION
TECHNOLOGY DEPENDS ON OUR ABILITY TO DEVELOP RELATIONSHIPS WITH EXPERTS, AND IF
WE ARE UNABLE TO ATTRACT THE RIGHT EXPERTS, WE MAY NOT BE SUCCESSFUL IN ENTERING
NEW FIELDS.

Our strategy involves broadening the fields presently covered by our courses. In
particular, to date we have been primarily focused on courses in the information
technology area. We are currently planning to develop and introduce new course
offerings in global business skills, financial services and other fields. These
new course offerings may encompass areas in which we have little or no
experience or expertise. Therefore, our ability to expand our courses into these
areas will depend in part on our ability to negotiate and execute content
development relationships with recognized experts or leading corporations in the
new fields. If we cannot locate these experts, we may fail to develop the
courses that our current and future customers will demand. The failure to expand
our course offerings to new fields could constrain our revenue growth and harm
our future prospects.

TO REMAIN COMPETITIVE, WE MUST KEEP PACE WITH RAPID TECHNOLOGICAL CHANGES IN OUR
INDUSTRY.

Rapidly changing technologies, frequent new service introductions, short
development cycles and evolving standards characterize the e-learning market. We
must adapt to rapidly changing technologies by maintaining and improving the
performance features and reliability of our courses. We may experience technical
difficulties that could delay or prevent the successful development,
introduction or marketing of new courses and related services. For instance,
adding capabilities to deliver video over the Internet to our courses may be
desired by some customers, but may nevertheless pose a serious technical
challenge and could have a negative impact on our ability to develop and deliver
courses on a profitable basis. In addition, any new enhancements to our courses
must meet the requirements of our current and prospective customers and
participants. We could incur substantial costs to modify our services or
infrastructure to adapt to rapid technological change.

WE COULD INHIBIT INCREASES IN OUR REVENUES IF WE DO NOT DEVELOP INDIRECT SALES
CHANNELS.

To date, more than 90% of our sales have been made through direct sales efforts.
We believe that we will need to diversify our sales efforts to be successful. If
we do not develop indirect sales channels, we may miss sales opportunities. We
are currently investing in personnel and marketing activities to develop
indirect sales channels, particularly through our relationships with EDS and
BearingPoint (formerly KPMG Consulting), who provide learning as an additional
service to their clients.

Although we are currently investing to develop these indirect sales channels, we
may not succeed in establishing a channel that can effectively market our
e-learning solutions on a profitable basis. Our direct sales force may compete
with these resellers, and we may not be able to manage conflicts across our
direct and indirect sales channels. Our focus on increasing sales through our
indirect channel may divert management resources and attention from direct
sales. Conflicts across sales channels could cause us to encounter pricing
pressures and lose revenue opportunities, which could harm our business and
cause our operating results to decline.


THE EXPECTED GROWTH IN OUR BUSINESS REQUIRES CONTINUOUS IMPROVEMENT TO OUR
TECHNOLOGY INFRASTRUCTURE AND A FAILURE TO MAKE SUCH IMPROVEMENTS COULD LEAD TO
CUSTOMER DISSATISFACTION AND REVENUE LOSSES.

In order to meet existing and anticipated demand, we must continue to improve
the capacity of our technology infrastructure. Our success requires the
continuing and uninterrupted performance of our internal computer network and
Internet course servers. Any system failure that causes interruptions or delays
in our ability to make our courses accessible to customers could reduce customer
satisfaction. If sustained or repeated, a system failure could reduce the
attractiveness of our courses and services, resulting in significant revenue
losses. We are particularly vulnerable to network failures during periods of
rapid growth when our roster of courses and participants can outpace our network
capacity. The continued viability of our business requires us to support
multiple participants concurrently and deliver fast response times with minimal
network delays. Any failure to meet these capacity requirements could lead to
additional expenditures, lost business opportunities and damage to our
reputation and competitive position.

ANY FAILURE OF, OR CAPACITY CONSTRAINTS IN, THE SYSTEMS OF THIRD PARTIES ON
WHICH WE RELY COULD ADVERSELY AFFECT OUR BUSINESS.

Our success is highly dependent on the consistent performance of our Internet
and communications infrastructure. Our communications hardware and some of our
other computer hardware operations are located at the facilities of Cable &
Wireless (formerly Exodus), in Santa Clara, California with a back-up facility
in Sacramento, California. Unexpected events such as natural disasters, power
losses and vandalism could damage our systems. Telecommunications failures,
computer viruses, electronic break-ins, earthquakes, fires, floods, other
natural disasters or other similar disruptive problems could adversely affect
the operation of our systems. Despite precautions we have taken, unanticipated
problems affecting our systems in the future could cause interruptions or delays
in the delivery of our courses.

Our telecommunications vendor and our co-location facilities together provide us
with our Internet connection. Their failure to provide sufficient and timely
data communications capacity and network infrastructure could cause service
interruptions or slower response times, resulting in reduced customer demand for
our courses and services. Our insurance policies may not adequately compensate
us for any losses that may occur due to any damages or interruptions in our
systems. We could be required to make capital expenditures in the event of
damage. Any system failures could adversely affect customer usage in any future
quarters, which could adversely affect our revenues and operating results and
harm our reputation with corporate customers, subscribers and commerce partners.

We do not currently have fully redundant systems or a formal disaster recovery
plan. Our Web site must accommodate a high volume of traffic and deliver courses
and other information in a timely manner. If our Web site fails for any reason
or if we experience periods of unscheduled downtimes, even for a short period of
time, our business and reputation would be materially harmed. We cannot
accurately project the rate or timing of any increases in traffic to our Web
site and the failure to expand and upgrade the Web site or any system error,
failure or extended downtime could materially harm our business, reputation,
financial condition or results of operations. We have recently contracted with a
third party to provide fully redundant systems to our live site outside the San
Francisco Bay area. We are in the process of developing the redundant site,
expected to be operational in the last half of fiscal 2003.


WE MAY BECOME SUBJECT TO GOVERNMENT REGULATION AND LEGAL UNCERTAINTIES THAT
COULD REDUCE DEMAND FOR OUR PRODUCTS AND SERVICES OR INCREASE THE COST OF DOING
BUSINESS, THEREBY ADVERSELY AFFECTING OUR FINANCIAL RESULTS.

We are not currently subject to direct regulation by any domestic or foreign
governmental agency, other than regulations applicable to businesses generally,
export control laws and laws or regulations directly applicable to Internet
commerce. However, due to the increasing popularity and use of the Internet, it
is possible that a number of laws and regulations may become applicable to us or
may be adopted in the future with respect to the Internet covering issues such
as:

o user privacy;
o taxation;
o content;
o right to access personal data;
o copyrights;
o distribution; and
o characteristics and quality of services.

The applicability of existing laws governing issues such as property ownership,
copyrights, and other intellectual property issues, encryption, taxation, libel,
export or import matters and personal privacy to the Internet is uncertain. The
vast majority of these laws were adopted prior to the broad commercial use of
the Internet and related technologies. As a result, they do not contemplate or
address the unique issues of the Internet and related technologies. Changes to
these laws, including some recently proposed changes, could create uncertainty
in the Internet marketplace. Such uncertainty could reduce demand for our
services or increase the cost of doing business due to increased costs of
litigation or increased service delivery costs.


OUR INABILITY TO PROTECT OUR INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS AND
OUR INTERNET DOMAIN NAME COULD LEAD TO UNAUTHORIZED USE OF OUR COURSES OR
RESTRICT OUR ABILITY TO MARKET OUR COURSES.

Our success depends on our ability to protect our proprietary rights and
technology. We rely on a combination of copyrights, trademarks, service marks,
trade secret laws and employee and third-party nondisclosure agreements to
protect our proprietary rights. Despite our efforts, unauthorized parties may
attempt to duplicate or copy our courses or our delivery technology or obtain
and use information that we regard as proprietary. The laws of many countries do
not protect our proprietary rights to the same extent as the laws of the United
States. Effective trademark, service mark, copyright and trade secret protection
may not be available in every country in which we provide our courses and
services.

We have registered the trademark DigitalThink and we own the domain names
digitalthink.com, digitalthink.org, digitalthink.net. It is possible, however,
that third parties could acquire trademarks or domain names that are
substantially similar or conceptually similar to our trademarks or domain names.
This could decrease the value of our trademarks or domain names and could hurt
our business. The regulation of domain names in the United States and in foreign
countries could change. The relationship between regulations governing domain
names and laws protecting trademarks and similar proprietary rights is unclear.
As a result, we may not acquire or maintain exclusive rights to our domain names
in the United States or in other countries in which we conduct business.

We may from time to time encounter disputes over rights and obligations
concerning intellectual property. We obtain the content for many of our courses
from our customers and it is possible that the use of this content may subject
us to the intellectual property claims of third parties. Although we generally
seek indemnification from our customers to protect us from these types of
claims, we may not be fully protected from extensive damage claims or claims for
injunctive relief. Our customers may assert that some of the courses we develop
for our general catalog or under contract with other customers may improperly
use their proprietary content. Our involvement in any litigation to resolve
intellectual property ownership matters would require us to incur substantial
costs and divert management's attention and resources. We cannot predict the
effect of a failure to prevail in any litigation of this kind.

THE PRICE OF OUR COMMON STOCK HAS FLUCTUATED SIGNIFICANTLY IN THE PAST AND MAY
CONTINUE TO DO SO.

Our common stock price has fluctuated significantly since our initial public
offering in February 2000. While much of the fluctuation in our common stock
price may be due to our business and financial performance, we believe that
these fluctuations are also due to fluctuations in the stock market in general
based on factors not directly related to our performance, such as general
economic conditions or prevailing interest rates. As a result of these
fluctuations in the price of our common stock, it is difficult to predict what
the price of our common stock will be at any point in the future, and you may
not be able to sell your common stock at or above the price that you paid for
it.

WE ARE SUBJECT TO A PENDING LEGAL PROCEEDING AND MAY BECOME SUBJECT TO
ADDITIONAL PROCEEDINGS AND ADVERSE DETERMINATIONS IN THESE PROCEEDINGS COULD
HARM OUR BUSINESS.

In October 2001, a complaint was filed in the United States District Court for
the Southern District of New York against the Company, certain of its officers
and directors, and certain underwriters of the Company's initial public
offering. The complaint was purportedly filed on behalf of a class or certain
persons who purchased DigitalThink's common stock between February 24, 2000 and
December 6, 2000. The complaint alleges violations by DigitalThink and its
officers and directors of the Securities Act of 1933 in connection with certain
alleged compensation arrangements entered into by the underwriters in connection
with the offering. Substantially similar complaints have been filed against over
300 other issuers that have had initial public offerings since 1998.

In August 2002, a complaint was filed in the United States District Court for
the Northern District of California by IP Learn, LLC against DigitalThink and
two of its customers. The complaint alleges that DigitalThink has infringed
certain patents that have been assigned to IP Learn. Substantially similar
complaints have been filed against at least four other companies in the
e-learning industry.

We believe that both of these actions are without merit and intend to vigorously
defend ourselves against both of them. Although we cannot presently determine
the outcome of this action, an adverse resolution of this matter could
significantly negatively impact our financial position and results of
operations.

We may be from time to time involved in various lawsuits and legal proceedings,
which arise in the ordinary course of business. An adverse resolution of these
matters could significantly negatively impact our financial position and results
of operations.


PROVISIONS OF OUR CHARTER DOCUMENTS AND DELAWARE LAW MAY HAVE ANTI-TAKEOVER
EFFECTS THAT COULD PREVENT A CHANGE IN OUR CONTROL, EVEN IF THIS WOULD BE
BENEFICIAL TO STOCKHOLDERS.

The Company has put in place a Shareholder Rights Plan that grants existing
shareholders additional rights in the event that a single holder acquires
greater than 15% of our shares. In July 2002, the Company's Board of Directors
amended the Shareholder Rights Plan to permit WaldenVC and their affiliated
persons to purchase, in the aggregate, up to 20% of the outstanding shares of
DigitalThink. At the same time, the Company also entered into an agreement with
WaldenVC, in which WaldenVC agreed to vote their shares in direct proportion to
the votes cast by all of the Company's shareholders in each shareholder
election.

Provisions of our amended and restated certificate of incorporation, bylaws and
Delaware law could make it more difficult for a third party to acquire us, even
if doing so would be beneficial to our stockholders. These provisions include:

o a classified board of directors, in which our board is divided into three
classes with three year terms with only one class elected at each annual
meeting of stockholders, which means that a holder of a majority of our
common stock will need two annual meetings of stockholders to gain control
of the board;
o a provision which prohibits our stockholders from acting by written consent
without a meeting;
o a provision which permits only the board of directors, the president or
the chairman to call special meetings of stockholders; and
o a provision which requires advance notice of items of business to be brought
before stockholders meetings.

Amending any of the above provisions will require the vote of the holders of 66
2/3% of our outstanding common stock.


ITEM 3: QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

There have been no significant changes to the Company's exposure to market risk
as disclosed in the Company's Annual Report on Form 10-K, as amended on Form
10-K/A, for the year ended March 31, 2002.

ITEM 4: CONTROLS AND PROCEDURES

EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES

The Company's management, under the supervision and with the participation of
the Company's Chief Executive Officer ("CEO") and Chief Financial Officer
("CFO"), performed an evaluation of the effectiveness of the design and
operation of the Company's "disclosure controls and procedures" (as defined in
Securities Exchange Act of 1934 (the "Exchange Act") Rules 13a-14(c) and
15-d-14(c)) as of a date (the "Evaluation date") within 90 days before the
filing date of this Quarterly Report on Form 10-Q. Based on that evaluation,
the CEO and CFO, concluded that, as of the Evaluation Date, the Company's
disclosure controls and procedures were effective to ensure that information the
Company is required to disclose in reports that it files or submits under the
Exchange Act is recorded, processed, summarized and reported within the time
periods specified in Securities and Exchange Commission rules and forms.

CHANGES IN INTERNAL CONTROLS

Subsequent to the Evaluation Date, there were no significant changes in the
Company's internal controls or in other factors that could significantly affect
the Company's disclosure controls and procedures, nor were there any significant
deficiencies or material weaknesses in the Company's internal controls. As a
result, no corrective actions were required or undertaken.



PART II: OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

In October 2001, a complaint was filed in the United States District Court for
the Southern District of New York against DigitalThink, certain of its officers
and directors, and certain underwriters of the Company's initial public
offering. The complaint was purportedly filed on behalf of a class or certain
persons who purchased DigitalThink's common stock between February 24, 2000 and
December 6, 2000. The complaint alleges violations by DigitalThink and its
officers and directors of the Securities Act of 1933 in connection with certain
alleged compensation arrangements entered into by the underwriters in connection
with the offering. Substantially similar complaints have been filed against over
300 other issuers that have had initial public offerings since 1998.

In August 2002, a complaint was filed in the United States District Court for
the Northern District of California by IP Learn, LLC against DigitalThink and
two of its customers. The complaint alleges that DigitalThink has infringed
certain patents that have been assigned to IP Learn. Substantially similar
complaints have been filed against at least four other companies in the
e-learning industry.

Although no assurances can be given that these matters will be resolved in the
Company's favor, the Company believes the resolution of these lawsuits will not
have a material adverse effect on its financial position, results of operations,
or cash flows.

ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS

On August 22, 2002 the Company issued warrants to purchase 200,000 shares of
DigitalThink common stock, at an exercise price of $310,000 to Thomas A. Price
and Gwendolyn L. Price, as trustees of the Price Trust UTD October 5, 1984 in
connection with the restructuring of the lease on DigitalThink's headquarters
facility in San Francisco. The warrant must be exercised by August 22, 2007. The
Company relied on Rule 506 promulgated under Section 4(2) of the Securities Act
of 1933, as amended, as the exemption from registration as the sale was to a
single accredited investor.

On September 30, 2002, the Company entered into an agreement to sell 100,000
shares of DigitalThink common stock and 15-month option to purchase an
additional 100,000 shares to Roger Goddu, a new member of the DigitalThink board
of directors. The Company relied on Rule 506 promulgated under Section 4(2) of
the Securities Act of 1933, as amended, as the exemption from registration as
the sale was to a single accredited investor. The aggregate purchase price of
the shares and option is $150,000 and the aggregate exercise price of the option
is $111,000.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

On July 18, 2002, the Company held its 2002 Annual Meeting of Shareholders. At
the annual meeting, the Company's shareholders were asked to vote upon: (i) the
election of three (3) Class III directors of the Company to serve for terms of
three years expiring upon the 2005 Annual Meeting of Stockholders or until their
successors are elected, (ii) to ratify the appointment of Deloitte & Touche LLP
as independent auditors of the Company for the fiscal year ending March 31,
2003.

The following persons were elected as directors of the Company for the ensuing
years by votes next to such persons name:

For Withheld
----------------- ---------------
Peter J. Goettner 32,401,971 588,238
Jon C. Madonna 32,338 524 651,685
Roderick C. McGeary 32,467,006 523,203

Peter J. Goettner, Jon C. Madonna and Roderick C. McGeary were each elected as
Class III Directors and shall serve until their respective successors have been
fully elected and qualified. The other members of the Board are Samuel D.
Kingsland, Steven L. Eskenazi, William H. Lane III and Michael W. Pope.

Deloitte & Touche LLP was approved to act as the Company's independent certified
public accountants for the ensuing year by the following vote:

For Against Abstain
---------------- -------------- ---------------
32,403,411 578,380 8,418

ITEM 5. OTHER MATTERS

None.


ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K

(a) Exhibits:

Exhibit 10.19 Restated 1996 ISO Stock Plan

Exhibit 10.20 Standard Industrial/Commercial Single Tenant Lease
Amendment dated September 4, 2002 between Thomas A.
Price and Gwendolyn L. Price, as trustees of the Price
Trust UTD October 5, 1984 and DigitalThink, for office
space located at 601 Brannan Street, San Francisco,
California

Exhibit 10.21 Warrant Agreement dated August 21, 2002 between Thomas
A. Price and Gwendolyn L. Price, as trustees of the
Price Trust UTD October 5, 1984 and DigitalThink

Exhibit 99.1 Certification Pursuant To 18 U.S.C. Section 1350, As
Adopted Pursuant To Section 906 Of The Sarbanes-Oxley Act
Of 2002

Exhibit 99.2 Certification Pursuant To 18 U.S.C. Section 1350, As
Adopted Pursuant To Section 906 Of The Sarbanes-Oxley Act
Of 2002

(b) Reports on Forms 8-K:

On July 19, 2002, the Company filed Form 8-K with the Securities and Exchange
Commission to report a press release dated July 18, 2002 announcing
DigitalThink's agreement to amend its Shareholder Rights Plan to permit Walden
VC and its related parties to purchase up to 20%, in the aggregate, of
DigitalThink's common stock.



SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.

DIGITALTHINK, INC.
(Registrant)

Date: November 7, 2002 /s/ Michael W. Pope
------------------------------------
Michael W. Pope
Chief Executive Officer, President
and Director
(Principal Executive Officer)


Date: November 7, 2002 /s/ ROBERT J. KROLIK
------------------------------------
Robert J. Krolik
Chief Financial Officer
(Principal Financial and Accounting
Officer)



CERTIFICATIONS

I, Michael W. Pope, certify that:

1. I have reviewed this quarterly report on Form 10-Q of DigitalThink, Inc.;

2. Based on my knowledge, this quarterly report does not contain any untrue
statement of a material fact or omit to state a material fact necessary to make
the statements made, in light of the circumstances under which such statements
were made, not misleading with respect to the period covered by this quarterly
report;

3. Based on my knowledge, the financial statements, and other financial
information included in this quarterly report, fairly present in all material
respects the financial condition, results of operations and cash flows of the
registrant as of, and for, the periods presented in this quarterly report;

4. The registrant's other certifying officers and I are responsible for
establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:

a) designed such disclosure controls and procedures to ensure that material
information relating to the registrant, including its consolidated subsidiaries,
is made known to us by others within those entities, particularly during the
period in which this quarterly report is being prepared;

b) evaluated the effectiveness of the registrant's disclosure controls and
procedures as of a date within 90 days prior to the filing date of this
quarterly report (the "Evaluation Date"); and

c) presented in this quarterly report our conclusions about the effectiveness of
the disclosure controls and procedures based on our evaluation as of the
Evaluation Date;

5. The registrant's other certifying officers and I have disclosed, based on our
most recent evaluation, to the registrant's auditors and the audit committee of
registrant's board of directors (or persons performing the equivalent function):

a) all significant deficiencies in the design or operation of internal controls
which could adversely affect the registrant's ability to record, process,
summarize and report financial data and have identified for the registrant's
auditors any material weaknesses in internal controls; and

b) any fraud, whether or not material, that involves management or other
employees who have a significant role in the registrant's internal controls; and

6. The registrant's other certifying officers and I have indicated in this
quarterly report whether or not there were significant changes in internal
controls or in other factors that could significantly affect internal controls
subsequent to the date of our most recent evaluation, including any corrective
actions with regard to significant deficiencies and material weaknesses.

Date: November 7, 2002

/s/ Michael W. Pope
- -----------------------------
Michael W. Pope
Chief Executive Officer, President and Director




I, Robert J. Krolik, certify that:

1. I have reviewed this quarterly report on Form 10-Q of DigitalThink, Inc.;

2. Based on my knowledge, this quarterly report does not contain any untrue
statement of a material fact or omit to state a material fact necessary to make
the statements made, in light of the circumstances under which such statements
were made, not misleading with respect to the period covered by this quarterly
report;

3. Based on my knowledge, the financial statements, and other financial
information included in this quarterly report, fairly present in all material
respects the financial condition, results of operations and cash flows of the
registrant as of, and for, the periods presented in this quarterly report;

4. The registrant's other certifying officers and I are responsible for
establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:

a) designed such disclosure controls and procedures to ensure that material
information relating to the registrant, including its consolidated subsidiaries,
is made known to us by others within those entities, particularly during the
period in which this quarterly report is being prepared;

b) evaluated the effectiveness of the registrant's disclosure controls and
procedures as of a date within 90 days prior to the filing date of this
quarterly report (the "Evaluation Date"); and

c) presented in this quarterly report our conclusions about the effectiveness of
the disclosure controls and procedures based on our evaluation as of the
Evaluation Date;

5. The registrant's other certifying officers and I have disclosed, based on our
most recent evaluation, to the registrant's auditors and the audit committee of
registrant's board of directors (or persons performing the equivalent function):

a) all significant deficiencies in the design or operation of internal controls
which could adversely affect the registrant's ability to record, process,
summarize and report financial data and have identified for the registrant's
auditors any material weaknesses in internal controls; and

b) any fraud, whether or not material, that involves management or other
employees who have a significant role in the registrant's internal controls; and

6. The registrant's other certifying officers and I have indicated in this
quarterly report whether or not there were significant changes in internal
controls or in other factors that could significantly affect internal controls
subsequent to the date of our most recent evaluation, including any corrective
actions with regard to significant deficiencies and material weaknesses.

Date: November 7, 2002

/s/ Robert J. Krolik
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Robert J. Krolik
Chief Financial Officer