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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 

 
FORM 10-Q
 

 
x
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the quarterly period ended June 30, 2002
 
OR
 
¨
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from                         to                     
 
COMMISSION FILE NO. 000-26937
 
QUEST SOFTWARE, INC.
(Exact name of registrant as specified in its charter)
 
California
(State or other jurisdiction of
incorporation or organization)
 
33-0231678
(I.R.S. Employer
Identification No.)
8001 Irvine Center Drive
Irvine, California
(Address of principal executive offices)
 
92618
(Zip code)
 
Registrant’s telephone number, including area code: (949) 754-8000
 
Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨
 
The number of shares outstanding of the Registrant’s Common Stock, no par value, as of August 9, 2002 was 90,668,729.
 


Table of Contents
 
QUEST SOFTWARE, INC.
 
FORM 10-Q
 
TABLE OF CONTENTS
 
        
Page Number

PART I.
 
FINANCIAL INFORMATION
    
Item 1.
 
Financial Statements
    
      
3
      
4
      
5
      
6
      
7
Item 2.
    
12
Item 3.
    
25
PART II.
 
OTHER INFORMATION
    
Item 1
    
27
Item 4
    
27
Item 6.
    
27
  
28

2


Table of Contents
 
PART I—FINANCIAL INFORMATION
 
Item 1:    Financial Statements
 
QUEST SOFTWARE, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
(Unaudited)
 
ASSETS
    
December 31,
2001

    
June 30,
2002

 
Current assets:
                 
Cash and cash equivalents
  
$
30,279
 
  
$
29,112
 
Short-term marketable securities available for sale
  
 
23,039
 
  
 
19,240
 
Accounts receivable, net
  
 
35,783
 
  
 
28,561
 
Prepaid expenses and other current assets
  
 
8,230
 
  
 
9,035
 
Deferred income taxes
  
 
12,085
 
  
 
11,025
 
    


  


Total current assets
  
 
109,416
 
  
 
96,973
 
Property and equipment, net
  
 
57,496
 
  
 
52,245
 
Long-term marketable securities
  
 
153,838
 
  
 
180,387
 
Goodwill, net
  
 
190,691
 
  
 
195,958
 
Amortizing intangible assets, net
  
 
12,015
 
  
 
10,622
 
Deferred income taxes
  
 
10,902
 
  
 
10,902
 
Other assets
  
 
5,767
 
  
 
4,825
 
    


  


Total assets
  
$
540,125
 
  
$
551,912
 
    


  


LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:
                 
Accounts payable
  
 
5,495
 
  
 
3,826
 
Accrued compensation
  
 
12,764
 
  
 
13,622
 
Other accrued expenses
  
 
21,720
 
  
 
19,538
 
Income taxes payable
  
 
3,243
 
  
 
2,636
 
Deferred revenue
  
 
50,395
 
  
 
53,772
 
    


  


Total current liabilities
  
 
93,617
 
  
 
93,394
 
Long-term liabilities and other
  
 
5,140
 
  
 
5,458
 
Commitments and contingencies (Note 10)
                 
Shareholders’ equity:
                 
Preferred stock, no par value, 10,000 shares authorized; no shares issued or outstanding
  
 
 
  
 
 
Common stock, no par value, 150,000 shares authorized; 89,226 and 90,364 issued and outstanding at December 31, 2001 and June 30, 2002, respectively
  
 
537,081
 
  
 
544,203
 
Accumulated deficit
  
 
(78,973
)
  
 
(74,580
)
Accumulated other comprehensive income
  
 
522
 
  
 
1,328
 
Notes receivable from sale of common stock
  
 
(17,262
)
  
 
(17,891
)
    


  


Net shareholders’ equity
  
 
441,368
 
  
 
453,060
 
    


  


Total liabilities and shareholders’ equity
  
$
540,125
 
  
$
551,912
 
    


  


 
 
See accompanying notes to condensed consolidated financial statements.

3


Table of Contents
 
QUEST SOFTWARE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
(Unaudited)
 
    
Three Months Ended
June 30,

    
Six Months Ended
June 30,

 
    
2001

    
2002

    
2001

    
2002

 
Revenues:
                                   
Licenses
  
$
49,158
 
  
$
39,689
 
  
$
97,587
 
  
$
77,179
 
Services
  
 
18,004
 
  
 
23,848
 
  
 
33,011
 
  
 
45,751
 
    


  


  


  


Total revenues
  
 
67,162
 
  
 
63,537
 
  
 
130,598
 
  
 
122,930
 
Cost of revenues:
                                   
Licenses
  
 
1,124
 
  
 
815
 
  
 
2,013
 
  
 
1,539
 
Services
  
 
4,711
 
  
 
4,594
 
  
 
9,114
 
  
 
8,905
 
Amortization of purchased intangible assets
  
 
1,905
 
  
 
1,289
 
  
 
3,940
 
  
 
2,690
 
    


  


  


  


Total cost of revenues
  
 
7,740
 
  
 
6,698
 
  
 
15,067
 
  
 
13,134
 
    


  


  


  


Gross profit
  
 
59,422
 
  
 
56,839
 
  
 
115,531
 
  
 
109,796
 
Operating expenses:
                                   
Sales and marketing
  
 
31,221
 
  
 
31,695
 
  
 
62,081
 
  
 
61,390
 
Research and development
  
 
15,457
 
  
 
15,130
 
  
 
29,387
 
  
 
29,965
 
General and administrative
  
 
6,086
 
  
 
6,276
 
  
 
12,439
 
  
 
12,128
 
Other compensation costs and intangible amortization
  
 
15,469
 
  
 
423
 
  
 
31,451
 
  
 
1,732
 
    


  


  


  


Total operating expenses
  
 
68,233
 
  
 
53,524
 
  
 
135,358
 
  
 
105,215
 
    


  


  


  


Income (loss) from operations
  
 
(8,811
)
  
 
3,315
 
  
 
(19,827
)
  
 
4,581
 
Other income, net
  
 
1,727
 
  
 
2,275
 
  
 
3,504
 
  
 
3,892
 
Write-down of investments
  
 
(1,480
)
  
 
(1,095
)
  
 
(1,480
)
  
 
(1,095
)
    


  


  


  


Income (loss) before income tax provision
  
 
(8,564
)
  
 
4,495
 
  
 
(17,803
)
  
 
7,378
 
Income tax provision
  
 
4,384
 
  
 
1,823
 
  
 
9,927
 
  
 
2,984
 
    


  


  


  


Net income (loss)
  
$
(12,948
)
  
$
2,672
 
  
$
(27,730
)
  
$
4,394
 
    


  


  


  


Net income (loss) per share:
                                   
Basic and diluted
  
$
(0.15
)
  
$
0.03
 
  
$
(0.32
)
  
$
0.05
 
    


  


  


  


Weighted average shares:
                                   
Basic
  
 
87,520
 
  
 
90,323
 
  
 
87,267
 
  
 
90,037
 
Diluted
  
 
87,520
 
  
 
92,577
 
  
 
87,267
 
  
 
93,214
 
 
 
See accompanying notes to condensed consolidated financial statements.

4


Table of Contents
 
QUEST SOFTWARE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
 
    
Six Months Ended
June 30,

 
    
2001

    
2002

 
Cash flows from operating activities:
                 
Net income (loss)
  
$
(27,730
)
  
$
4,394
 
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
                 
Depreciation and amortization
  
 
36,793
 
  
 
10,507
 
Compensation expense associated with stock option grants
  
 
3,053
 
  
 
809
 
Accrued interest receivable from shareholders
  
 
(602
)
  
 
(629
)
Deferred income taxes
  
 
70
 
  
 
1,060
 
Provision for bad debts
  
 
367
 
  
 
382
 
Write-down of investments
  
 
1,480
 
  
 
1,095
 
Changes in operating assets and liabilities, net of effects of acquisitions:
                 
Accounts receivable
  
 
(2,150
)
  
 
6,750
 
Prepaid expenses and other current assets
  
 
(4,519
)
  
 
(805
)
Other assets
  
 
860
 
  
 
942
 
Accounts payable
  
 
(700
)
  
 
(1,760
)
Accrued compensation
  
 
5,636
 
  
 
614
 
Other accrued expenses
  
 
(3,912
)
  
 
(3,767
)
Income taxes payable
  
 
9,528
 
  
 
2,320
 
Deferred revenue
  
 
14,984
 
  
 
2,515
 
Other liabilities
  
 
(60
)
  
 
(672
)
    


  


Net cash provided by operating activities
  
 
33,098
 
  
 
23,755
 
Cash flows from investing activities:
                 
Purchases of property and equipment
  
 
(14,540
)
  
 
(2,338
)
Cash paid for acquisition, net of cash acquired (Note 3)
  
 
 
  
 
(4,063
)
Purchases of marketable securities
  
 
(86,575
)
  
 
(44,349
)
Sales and maturities of marketable securities
  
 
104,491
 
  
 
22,187
 
    


  


Net cash (used) provided by investing activities
  
 
3,376
 
  
 
(28,563
)
Cash flows from financing activities:
                 
Repayment of notes payable
  
 
 
  
 
(223
)
Repayment of capital lease obligations
  
 
(290
)
  
 
(125
)
Proceeds from exercise of stock options
  
 
3,965
 
  
 
1,131
 
Proceeds from employee stock purchase plan
  
 
2,992
 
  
 
2,522
 
    


  


Net cash provided by financing activities
  
 
6,667
 
  
 
3,305
 
Effect of exchange rate changes on cash and cash equivalents
  
 
230
 
  
 
336
 
    


  


Net (decrease) increase in cash and cash equivalents
  
 
43,371
 
  
 
(1,167
)
Cash and cash equivalents, beginning of period
  
 
25,155
 
  
 
30,279
 
    


  


Cash and cash equivalents, end of period
  
$
68,526
 
  
$
29,112
 
    


  


Supplemental disclosures of consolidated cash flow information:
                 
Cash paid for:
                 
Interest
  
$
68
 
  
$
91
 
    


  


Income taxes, net of refunds
  
$
137
 
  
$
349
 
    


  


Supplemental schedule of non-cash investing and financing activities:
                 
Unrealized gain (loss) on available-for-sale securities
  
$
(41
)
  
$
805
 
    


  


Tax benefit related to stock option exercises
  
$
9,724
 
  
$
2,930
 
    


  


 
See accompanying notes to condensed consolidated financial statements.

5


Table of Contents
 
QUEST SOFTWARE, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE OPERATIONS
(In thousands)
(Unaudited)
 
    
Three Months Ended
June 30,

  
Six Months Ended
June 30,

    
2001

    
2002

  
2001

    
2002

Net income (loss)
  
$
(12,948
)
  
$
2,672
  
$
(27,730
)
  
$
4,394
Other comprehensive income (loss):
                               
Unrealized gain (loss) on available-
for-sale securities
  
 
(299
)
  
 
1,652
  
 
(41
)
  
 
805
    


  

  


  

Comprehensive income (loss)
  
$
(13,247
)
  
$
4,324
  
$
(27,771
)
  
$
5,199
    


  

  


  

 
See accompanying notes to condensed consolidated financial statements.

6


Table of Contents
 
QUEST SOFTWARE, INC.
 
NOTES TO (UNAUDITED) CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
 
1. Basis of Presentation
 
The accompanying unaudited condensed consolidated financial statements of Quest Software, Inc., a California corporation (the “Company” or “Quest”), as of June 30, 2002 and for the three and six months ended June 30, 2001 and 2002, reflect all adjustments (consisting of normal recurring accruals) that, in the opinion of management, are necessary for a fair presentation of the results for the interim periods presented. These financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements.
 
Certain reclassifications have been made to the prior-years balances to conform to the current year’s presentation, which includes the adoption of Emerging Issues Task Force (“EITF”) D-103, “Income Statement Characterization of Reimbursements Received for ‘Out-of-Pocket’ Expenses Incurred.” The result of this adoption was an increase in total services revenue with a corresponding increase in cost of services revenue of $0.3 million and $0.6 million for the three and six months ended June 30, 2001, respectively. The impact for the current year is higher services revenue and cost of services revenue of $0.2 million and $0.4 million for the three and six months ended June 30, 2002, respectively. These amounts were previously offset against cost of services revenue.
 
These financial statements should be read in conjunction with the audited financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2001.
 
Operating results for the three and six months ended June 30, 2002 are not necessarily indicative of the results that may be expected for any future period.
 
2. New Accounting Pronouncements
 
In July 2001, the FASB issued Statement of Financial Accounting Standards (“SFAS”) No. 141, “Business Combinations,” and SFAS No. 142, “Goodwill and Other Intangible Assets.” SFAS No. 141 requires all business combinations initiated after June 30, 2001 to be accounted for using the purchase method of accounting. SFAS No. 142 addresses financial accounting and reporting for acquired goodwill and other intangible assets. Quest adopted SFAS No. 141 at the beginning of the third quarter of 2001 and adopted SFAS No. 142 at the beginning of the first quarter of 2002. As required by SFAS No. 142, Quest discontinued amortizing the remaining balances of goodwill as of the beginning of fiscal 2002. All remaining and future acquired goodwill will be subject to impairment tests annually, or earlier if indicators of potential impairment exist, using a fair-value-based approach. All other intangible assets will continue to be amortized over their estimated useful lives and assessed for impairment under SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets.” Previously recognized workforce-in-place intangible assets were reclassified to goodwill effective January 1, 2002.
 
Under SFAS No. 142, goodwill impairment is deemed to exist if the net book value of a reporting unit exceeds its estimated fair value. The Company’s reporting units are generally consistent with the operating segments underlying the segments identified in Note 8—Operating Segment Data. In conjunction with the implementation of SFAS No. 142, the Company performed its initial impairment review and as a result determined that the carrying value of its reporting units was to be less than the estimated fair value. In calculating the fair value of the reporting units, the Market Approach (Guideline Company Method) was the methodology deemed the most reliable and used for impairment analysis. Quest will perform subsequent annual impairment reviews during the fourth quarter of each year, or earlier if indicators of potential impairment exist, commencing in the fourth quarter of 2002. Future impairment reviews may result in charges against earnings to write down the value of goodwill.
 
A reconciliation of previously reported net income (loss) and earnings (loss) per share to the amounts adjusted for the exclusion of goodwill and workforce-in-place amortization, net of the related income tax effect, is as follows (in thousands, except per share amounts):

7


Table of Contents
 
    
Three Months Ended
June 30,

  
Six Months Ended
June 30,

    
2001

    
2002

  
2001

    
2002

Reported net income (loss)
  
$
(12,948
)
  
$
2,672
  
$
(27,730
)
  
$
4,394
Goodwill and workforce amortization (net of tax)
  
 
13,686
 
  
 
  
 
27,132
 
  
 
    


  

  


  

Adjusted net income (loss)
  
$
738
 
  
$
2,672
  
$
(598
)
  
$
4,394
    


  

  


  

Reported basic and diluted income (loss) per share
  
$
(0.15
)
  
$
0.03
  
$
(0.32
)
  
$
0.05
Goodwill and workforce amortization (net of tax)
  
 
0.16
 
  
 
  
 
0.31
 
  
 
    


  

  


  

Adjusted basic and diluted income (loss) per share
  
$
0.01
 
  
$
0.03
  
$
(0.01
)
  
$
0.05
    


  

  


  

Weighted average shares:
                               
Basic
  
 
87,520
 
  
 
90,323
  
 
87,267
 
  
 
90,037
Diluted
  
 
92,435
 
  
 
92,577
  
 
87,267
 
  
 
93,214
 
Amortized intangible assets as of December 31, 2001 and June 30, 2002, respectively, are comprised of the following:
 
      
December 31, 2001

    
June 30, 2002

      
Gross Carrying Amount

  
Accumulated Amortization

    
Net

    
Gross Carrying Amount

  
Accumulated
Amortization

    
Net

Acquired technology
    
$
23,117
  
$
(13,041
)
  
$
10,076
    
$
23,117
  
$
(15,731
)
  
$
7,386
Customer list
    
 
2,501
  
 
(965
)
  
 
1,536
    
 
2,501
  
 
(1,247
)
  
 
1,254
Non-compete agreement
    
 
  
 
 
  
 
    
 
2,200
  
 
(458
)
  
 
1,742
Other
    
 
2,263
  
 
(1,860
)
  
 
403
    
 
2,263
  
 
(2,023
)
  
 
240
      

  


  

    

  


  

      
$
27,881
  
$
(15,866
)
  
$
12,015
    
$
30,081
  
$
(19,584
)
  
$
10,622
      

  


  

    

  


  

 
Amortization expense for amortized intangible assets was $1.8 million and $3.6 million for the three and six months ended June 30, 2002, respectively. Estimated annual amortization expense by fiscal year is as follows: 2002—$7.2 million; 2003—$5.8 million; 2004—$1.0 million; thereafter—$0.2 million. All intangible assets currently recorded will be fully amortized by the end of 2006.
 
In August 2001, the FASB issued Statement of Financial Accounting Standard No. 143 (“SFAS 143”), Accounting for Asset Retirement Obligations, which addresses financial accounting and reporting for obligations associated with the retirement of tangible long-lived assets and the associated asset retirement costs. SFAS No. 143 is required to be adopted for fiscal years beginning after June 15, 2002. The Company has not yet determined what effect this statement will have on its financial statements.
 
Also in August 2001, the FASB issued SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets, which supersedes SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of. This new statement also supersedes certain aspects of Accounting Principles Board (“APB”) 30, Reporting the Results of Operations-Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions, with regard to reporting the effects of a disposal of a segment of a business and will require expected future operating losses from discontinued operations to be reported in discontinued operations in the period incurred (rather than as of the measurement date as presently required by APB 30). In addition, more dispositions may qualify for discontinued operations treatment. The provisions of this statement are required to be applied for fiscal years beginning after December 15, 2001 and interim periods within those fiscal years. The Company adopted SFAS No. 144 effective January 1, 2002. The adoption of SFAS No. 144 did not have a significant impact on the financial position, results of operations, or cash flows of the Company.
 
In July 2002, the FASB issued SFAS No. 146, “Accounting for Costs Associated with Exit or Disposal Activities,” which addresses financial accounting and reporting for costs associated with exit or disposal activities and supersedes Emerging Issues Task Force (“EITF”) Issue 94-3, “Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs incurred in a Restructuring).” SFAS No. 146 requires that costs associated with exit or disposal activities be recognized when they are incurred rather than at the date of a commitment to an exit or disposal plan. SFAS No. 146 also establishes that the liability should initially be measured and recorded at fair value. We will adopt the provisions of SFAS No. 146 for exit or disposal activities that are initiated after December 31, 2002.
 
3. Acquisition
 
On February 1, 2002, the Company acquired the outstanding shares of BB4 Technologies, Inc. for a purchase price of $6.6 million. The purchase price for BB4 Technologies, Inc. consisted of $4.2 million cash, direct acquisition costs of $0.2 million, and future payments of $2.2 million related to non-compete agreements with former employees. The acquisition was accounted for as a purchase with the purchase price allocated as follows (in thousands):
 
          
Current assets
  
$
123
 
Goodwill
  
 
4,846
 
Other intangibles
  
 
2,743
 
Deferred taxes
  
 
(1,097
)
Liabilities assumed
  
 
(60
)
    


Total purchase price
  
$
6,555
 
    


 
Operating results for the first and second quarter of 2002 include operations of BB4 from the date of acquisition. The acquisition, if it had been made in the beginning of 2001, would not have had a significant impact on revenues, net loss, and net loss per share—basic and diluted.
 
The Company believes that the acquisition resulted in the recognition of goodwill primarily as a result of the expected benefits that are anticipated to be realized from a more comprehensive suite of monitoring software products.

8


Table of Contents
 
4. Other Compensation Costs
 
The Company records compensation expense for options to purchase the Company’s common stock granted with an exercise price below fair market value. The expense equals the difference between the fair market value of the Company’s common stock on the grant date and the exercise price of the stock options and is recognized ratably over the vesting period of the stock options, currently four to five years. The following table shows the allocation to Cost of Services Revenues, Sales and Marketing, Research and Development and General and Administrative expenses of such costs based on the related headcount (in thousands):
 
    
As Reported

  
Allocation

    
Pro Forma

Three months ended June 30, 2001
                      
Cost of services revenues
  
$
4,711
  
$
61
 
  
$
4,772
Sales and marketing
  
 
31,221
  
 
461
 
  
 
31,682
Research and development
  
 
15,457
  
 
399
 
  
 
15,856
General and administrative
  
 
6,086
  
 
102
 
  
 
6,188
Three months ended June 30, 2002
                      
Cost of services revenues
  
$
4,594
  
$
(3
)
  
$
4,591
Sales and marketing
  
 
31,695
  
 
(26
)
  
 
31,669
Research and development
  
 
15,130
  
 
(21
)
  
 
15,109
General and administrative
  
 
6,276
  
 
(7
)
  
 
6,269
Six months ended June 30, 2001
                      
Cost of services revenues
  
$
9,114
  
$
187
 
  
$
9,301
Sales and marketing
  
 
62,081
  
 
1,186
 
  
 
63,267
Research and development
  
 
29,387
  
 
1,424
 
  
 
30,811
General and administrative
  
 
12,439
  
 
255
 
  
 
12,694
Six months ended June 30, 2002
                      
Cost of services revenues
  
$
8,905
  
$
61
 
  
$
8,966
Sales and marketing
  
 
61,390
  
 
310
 
  
 
61,700
Research and development
  
 
29,965
  
 
412
 
  
 
30,377
General and administrative
  
 
12,128
  
 
84
 
  
 
12,212
 
Amortization expense for other compensation costs was $(57,000) and $867,000 for the three and six months ended June 30, 2002, respectively. Estimated annual amortization expense by fiscal year is as follows: 2002—$2.4 million; 2003—$1.8 million; 2004—$0.5 million. All other compensation costs currently recorded will be fully amortized by the end of 2004.
 
Consistent with the provisions of Accounting Principles Board Opinion No. 25 and Emerging Issues Task Force No. 00-23, the Company decreases other compensation cost when an employee forfeits an award prior to vesting in the period of forfeiture. During the three months ended June 30, 2002, the reduction in other compensation cost associated with unvested awards that were forfeited exceeded the other compensation cost recognized for other awards that continue to vest, resulting in a net decrease to other compensation cost.
 
5. Net Income (Loss) Per Share
 
The Company computes net income (loss) per share in accordance with SFAS No. 128, “Earnings per Share”. Basic net income (loss) per share is computed by dividing net income (loss) by the weighted average number of common shares outstanding for the period. Diluted net income (loss) per share reflects the potential dilution of securities by including other common stock equivalents, including stock options, in the weighted average number of common shares outstanding for a period if the effect of such inclusion would be dilutive.
 
The table below sets forth the reconciliation of the denominator of the earnings per share calculations (in thousands):
 
    
Three Months Ended
June 30,

  
Six Months Ended
June 30,

    
2001

    
2002

  
2001

    
2002

Shares used in computing basic net
income (loss) per share
  
87,520
 
  
90,323
  
87,267
 
  
90,037
Dilutive effect of stock options
  
(1)
  
2,254
  
(1)
  
3,177
    

  
  

  
Shares used in computing diluted net
income (loss) per share
  
87,520
 
  
92,577
  
87,267
 
  
93,214
    

  
  

  

(1)
 
Effect would have been anti-dilutive, accordingly, the amount is excluded from shares used in computing diluted net loss per share. The dilutive effect of stock options would have been 4,915 and 4,410 shares for the three and six months ended June 30, 2001, respectively.

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6. Shareholders’ Equity
 
In January 2002, 124,095 shares of common stock were purchased under the Company’s Employee Stock Purchase Plan at a price of $20.26 per share.
 
7. Stock Option Plans
 
The following table summarizes information about stock options outstanding as of June 30, 2002 (in thousands, except for per share data):
 
    
Number of Shares

      
Weighted Average Exercise Price

    
Number of Options Exercisable as of
June 30, 2002

Balance at December 31, 2001
  
15,568
 
    
$
13.56
      
Granted
  
641
 
    
 
13.85
      
Exercised
  
(1,017
)
    
 
1.16
      
Canceled
  
(679
)
    
 
22.46
      
    

               
Balance at June 30, 2002
  
14,513
 
    
$
14.09
    
3,741
    

               
 
8. Operating Segment Data
 
Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the Company’s chief operating decision maker, or decision making group, in deciding how to allocate resources and in assessing performance. The operating segments of the Company are managed separately because each segment represents a strategic business unit that offers different products or services.
 
The Company’s reportable operating segments include Licenses and Services. The Licenses segment develops and markets the Company’s software products. The Services segment provides after-sale support for software products and fee-based training and consulting services related to the Company’s products.
 
The Company does not separately allocate operating expenses to these segments, nor does it allocate specific assets to these segments. Therefore, segment information reported includes only revenues, cost of revenues and gross profit, as this information and the geographic information described below are the only information provided to the chief operating decision maker on a segment basis.
 
Reportable segment data for the three and six months ended June 30, 2001 and 2002 were as follows (in thousands):
 
    
Licenses

  
Services

  
Total

Three months ended June 30, 2001
                    
Revenues
  
$
49,158
  
$
18,004
  
$
67,162
Cost of Revenues
  
 
3,029
  
 
4,711
  
 
7,740
    

  

  

Gross profit
  
$
46,129
  
$
13,293
  
$
59,422
    

  

  

Three months ended June 30, 2002
                    
Revenues
  
$
39,689
  
$
23,848
  
$
63,537
Cost of Revenues
  
 
2,104
  
 
4,594
  
 
6,698
    

  

  

Gross profit
  
$
37,585
  
$
19,254
  
$
56,839
    

  

  

Six months ended June 30, 2001
                    
Revenues
  
$
97,587
  
$
33,011
  
$
130,598
Cost of Revenues
  
 
5,953
  
 
9,114
  
 
15,067
    

  

  

                      
Gross profit
  
$
91,634
  
$
23,897
  
$
115,531
    

  

  

Six months ended June 30, 2002
                    
Revenues
  
$
77,179
  
$
45,751
  
$
122,930
Cost of Revenues
  
 
4,229
  
 
8,905
  
 
13,134
    

  

  

Gross profit
  
$
72,950
  
$
36,846
  
$
109,796
    

  

  

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Table of Contents
 
Revenues are attributed to geographic areas based on the location of the entity to which the products or services were sold. Revenues, gross profit, income (loss) from operations and long-lived assets concerning principal geographic areas in which the Company operates are as follows (in thousands):
 
    
North
America(1)

    
Europe

    
Other
International

    
Total

 
Three months ended June 30, 2001
                                   
Revenues
  
$
54,541
 
  
$
11,635
 
  
$
986
 
  
$
67,162
 
Gross profit
  
 
52,369
 
  
 
6,683
 
  
 
370
 
  
 
59,422
 
Loss from operations
  
 
(3,617
)
  
 
(1,434
)
  
 
(3,760
)
  
 
(8,811
)
Long-lived assets
  
 
360,402
 
  
 
2,121
 
  
 
1,455
 
  
 
363,978
 
Three months ended June 30, 2002
                                   
Revenues
  
$
45,060
 
  
$
15,174
 
  
$
3,303
 
  
$
63,537
 
Gross profit
  
 
44,976
 
  
 
9,549
 
  
 
2,314
 
  
 
56,839
 
Income (loss) from operations
  
 
1,897
 
  
 
(292
)
  
 
1,710
 
  
 
3,315
 
Long-lived assets
  
 
451,627
 
  
 
1,994
 
  
 
1,318
 
  
 
454,939
 
Six months ended June 30, 2001
                                   
Revenues
  
$
106,978
 
  
$
20,907
 
  
$
2,713
 
  
$
130,598
 
Gross profit
  
 
102,520
 
  
 
11,755
 
  
 
1,256
 
  
 
115,531
 
Loss from operations
  
 
(9,273
)
  
 
(3,874
)
  
 
(6,680
)
  
 
(19,827
)
Long-lived assets
  
 
360,402
 
  
 
2,121
 
  
 
1,455
 
  
 
363,978
 
Six months ended June 30, 2002
                                   
Revenues
  
$
91,569
 
  
$
26,494
 
  
$
4,867
 
  
$
122,930
 
Gross profit
  
 
89,409
 
  
 
16,981
 
  
 
3,406
 
  
 
109,796
 
Income (loss) from operations
  
 
4,094
 
  
 
(1,655
)
  
 
2,142
 
  
 
4,581
 
Long-lived assets
  
 
451,627
 
  
 
1,994
 
  
 
1,318
 
  
 
454,939
 

(1)
 
Principally represents operations in the United States.
 
9. Investments
 
The Company has classified all debt securities with original maturities of greater than three months as available-for-sale. Available-for-sale securities are carried at fair value, with unrealized gains and losses reported as a separate component of shareholders’ equity net of applicable income taxes. Realized gains and losses and declines in value judged to be other-than-temporary on available-for-sale securities are included in other income. The cost basis for realized gains and losses on available-for-sale securities is determined on a specific identification basis. The Company has classified available-for-sale securities as current or long-term based primarily on the maturity date of the related securities.
 
The Company also has certain other minority equity investments in non-publicly traded companies. These investments are included in other assets on the Company’s consolidated balance sheet at June 30, 2002 and are carried at the lower of cost or fair value, subject to adjustment for other than temporary impairment. These investments are privately held information technology companies, many of which are in the start-up or development stage. The Company monitors these investments for impairment and as a result recorded a write down of $1.1 million during the three months ended June 30, 2002.
 
10. Commitments and Contingencies
 
On July 2, 2002, Computer Associates International, Inc. filed a complaint against the Company and four of its employees in the U.S. District Court for the Northern District of Illinois alleging copyright infringement and trade secret misappropriation in connection with our development of the database administration component of our Quest Central for DB2 product and seeking injunctive relief and unspecified money damages. We will vigorously defend CA’s claims and do not believe that this matter will have a material adverse effect on our results of operations or financial condition.
 
We are a party to other litigation, which we consider to be routine and incidental to our business. Management does not expect the results of any of these actions to have a material adverse effect on our results of operations or financial condition.
 
11. Related-Party Transactions
 
During 1998, the Company received a note receivable from an officer of the Company for the purchase of 1.9 million shares of the Company’s common stock at $0.39 per share. The note receivable, plus accrued interest, is due April 2003 and bears interest at 5.7%. The note receivable and accrued interest is secured by the common stock.
 
In April 1999, the Company repurchased and canceled 29.6 million shares of common stock from a shareholder of the Company at a price of $1.18 per share. The Company also entered into a severance agreement with the shareholder whereby the shareholder will receive $200,000 per year through 2002 and provides for use of a company car and related expenses and medical benefits. The Company recorded approximately $700,000 of expense related to the agreement in April 1999.
 
In August 2000, the Company received a note receivable from a former officer of the Company for the purchase of 339,000 shares of the Company’s common stock at $46.50 per share. The former officer remains employed by the Company. The note receivable, plus accrued interest, is due August 2007, bears interest at 6.33% per annum, and is secured by the common stock. The note receivable is deemed to be a non-recourse obligation of the former officer for financial reporting purposes.
 
12. Subsequent Event
 
In August 2002, the Company sold its interest in an aircraft and received proceeds of approximately $2.1 million. The sale resulted in a loss of $0.8 million that will be recorded in the quarter ending September 30, 2002.

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Table of Contents
 
Item 2: Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
The following discussion of our financial condition and results of operations also should be read in conjunction with the consolidated financial statements and notes to those statements included elsewhere in this Report. Certain statements in this report, including statements regarding our business strategies, operations, financial conditions and prospects, are forward-looking statements. Use of the words “believe,” “expect,” “anticipate,” “will,” “contemplate,” “would” and similar expressions that contemplate future events may identify forward-looking statements.
 
Numerous important factors, risks and uncertainties affect our operations and could cause actual results to differ materially from those expressed or implied by these or any other forward-looking statements made by us or on our behalf. Readers are urged to carefully review and consider the various disclosures made in this report, including those described under “Risk Factors,” and in other filings with the SEC, that describe certain risks and factors that may affect our business. Readers are cautioned not to place undue reliance on these forward-looking statements, which are based on current expectations and reflect management’s opinions only as of the date thereof. We do not assume any obligation to revise or update forward-looking statements. Finally, our historic results should not be viewed as indicative of future performance.
 
Critical Accounting Policies and Estimates
 
The discussion and analysis of our financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires us to make estimates and judgments that affect our reported assets, liabilities, revenues and expenses. On an on-going basis, we evaluate our estimates, including those related to revenue recognition, accounts receivable, intangible assets and deferred income taxes. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. This forms the basis of judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.
 
We believe the following critical accounting policies and the related judgments and estimates affect the preparation of our consolidated financial statements.
 
Revenue Recognition
 
We record revenue in accordance with Financial Accounting Standards Board (FASB) Statement of Position (SOP) 97-2, Software Revenue Recognition, as amended. We license our products through our direct sales force and indirectly through resellers. Revenues from sales of software licenses, which generally do not contain multiple elements, are recognized upon shipment of the related product if the requirements of SOP 97-2, as amended, are met. If the requirements of SOP 97-2, including evidence of an arrangement, customer acceptance, a fixed or determinable fee, collectibility or vendor-specific objective evidence about the value of an element are not met at the date of shipment, revenue recognition is deferred until such items are known or resolved. Deferred license revenue represents sales in which all of the requirements of SOP 97-2 have not been met. Revenue from post-contract customer support is deferred and recognized ratably over the term of the contract. Revenue from consulting and training services are recognized as the services are performed.
 
Accounts Receivable
 
We maintain allowances for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. The amount of our reserves is based on historical experience and our analysis of the accounts receivable less balances outstanding. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required which would result in an additional general and administrative expense in the period such determination was made. While such credit losses have historically been within our expectations and the provisions established, we cannot guarantee that we will continue to experience the same credit loss rates that we have in the past.

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Table of Contents
 
Intangible Assets
 
In July 2001, the FASB issued Statement of Financial Accounting Standards (“SFAS”) No. 141, “Business Combinations,” and SFAS No. 142, “Goodwill and Other Intangible Assets.” SFAS No. 141 requires all business combinations initiated after June 30, 2001 to be accounted for using the purchase method of accounting. SFAS No. 142 addresses financial accounting and reporting for acquired goodwill and other intangible assets. Quest adopted SFAS No. 141 at the beginning of the third quarter of 2001 and adopted SFAS No. 142 at the beginning of the first quarter of 2002. As required by SFAS No. 142, Quest discontinued amortizing the remaining balances of goodwill as of the beginning of fiscal 2002. As a result, our annual amortization expense decreased approximately $57.0 million. All remaining and future acquired goodwill will be subject to impairment tests annually, or earlier if indicators of potential impairment exist, using a fair-value-based approach. All other intangible assets will continue to be amortized over their estimated useful lives and assessed for impairment under SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets.”
 
Under SFAS No. 142, goodwill impairment is deemed to exist if the net book value of a reporting unit exceeds its estimated fair value. In conjunction with the implementation of SFAS No. 142, the Company performed its initial impairment review and as a result determined that the carrying value of goodwill was less than the estimated fair value. In calculating the fair value of the reporting units, the Market Approach (Guideline Company Method) was the methodology deemed the most reliable and used for impairment analysis. We will perform subsequent annual impairment reviews during the fourth quarter of each year, or earlier if indicators of potential impairment exist, commencing in the fourth quarter of 2002. Future impairment reviews may result in charges against earnings to write down the value of goodwill.
 
Purchased intangible assets are recorded at the appraised value of technology, workforce and customer lists acquired and amortized using the straight-line method over estimated useful lives of three years to six years. The net carrying amount of purchased intangible assets was considered recoverable at June 30, 2002. We will continue to evaluate our purchased intangible assets value on a periodic basis. In the event that in the future, it is determined that the purchased intangible assets value has been impaired, an adjustment will be made resulting in a charge for the write-down in the period in which the determination was made.
 
Deferred Taxes
 
We recognize deferred income tax assets and liabilities based upon the differences between the financial statement carrying amounts and the tax bases of assets and liabilities. Such deferred income taxes primarily relate to the timing of the recognition of certain revenue items and the timing of the deductibility of certain reserves and accruals for income tax purposes. We regularly review the deferred tax assets for recoverability and establish a valuation allowance when it is more likely than not that some portion or all of the deferred tax assets will not be realized. If we are unable to generate sufficient future taxable income, or if there is a material change in the actual effective tax rates or time periods within which the underlying timing differences become taxable or deductible, we could be required to establish an additional valuation allowance against the deferred tax assets which could result in a substantial increase in our effective tax rate and have a materially adverse impact on our operating results.
 
Overview
 
We provide application management software solutions that enhance our customers’ return on IT investment dollars by maximizing the availability, performance and manageability of business critical applications and their underlying databases and other associated components and by improving the cost effectiveness of a customers information technology investments, including personnel, software and hardware.
 
Our revenues comprise software license fees and services fees. Our software licensing model is based on perpetual license fees, and our licenses are either server-based or, for our SQL development, report management and Microsoft management tools, user-based. Services revenues consist primarily of annual maintenance contracts for technical support and product enhancements. Services revenues also include consulting services and training revenues.

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Table of Contents
 
Results of Operations
 
The following table sets forth certain condensed consolidated statements of operations data as a percentage of total revenues, except as indicated:
 
    
Three Months Ended
June 30,

    
Six Months Ended
June 30,

 
    
2001

    
2002

    
2001

    
2002

 
Revenues:
                           
Licenses
  
73.2
%
  
62.5
%
  
74.7
%
  
62.8
%
Services
  
26.8
 
  
37.5
 
  
25.3
 
  
37.2
 
    

  

  

  

Total revenues
  
100.0
 
  
100.0
 
  
100.0
 
  
100.0
 
Cost of revenues:
                           
Licenses
  
1.7
 
  
1.3
 
  
1.5
 
  
1.3
 
Services
  
7.0
 
  
7.2
 
  
7.0
 
  
7.2
 
Amortization of purchased intangible assets
  
2.8
 
  
2.0
 
  
3.0
 
  
2.2
 
    

  

  

  

Total cost of revenues
  
11.5
 
  
10.5
 
  
11.5
 
  
10.7
 
    

  

  

  

Gross profit
  
88.5
 
  
89.5
 
  
88.5
 
  
89.3
 
Operating expenses:
                           
Sales and marketing
  
46.5
 
  
49.9
 
  
47.5
 
  
49.9
 
Research and development
  
23.0
 
  
23.8
 
  
22.5
 
  
24.4
 
General and administrative
  
9.1
 
  
9.9
 
  
9.5
 
  
9.9
 
Other compensation costs and intangible amortization
  
23.0
 
  
0.7
 
  
24.1
 
  
1.4
 
    

  

  

  

Total operating expenses
  
101.6
 
  
84.3
 
  
103.6
 
  
85.6
 
    

  

  

  

Income (loss) from operations
  
(13.1
)
  
5.2
 
  
(15.1
)
  
3.7
 
Other income, net
  
2.6
 
  
3.6
 
  
2.7
 
  
3.2
 
Write-down of investments
  
(2.2
)
  
(1.7
)
  
(1.1
)
  
(0.9
)
    

  

  

  

Income (loss) before income tax provision
  
(12.7
)
  
7.1
 
  
(13.5
)
  
6.0
 
Income tax provision
  
6.5
 
  
2.9
 
  
7.6
 
  
2.4
 
    

  

  

  

Net income (loss)
  
(19.2
)%
  
4.2
%
  
(21.1
)%
  
3.6
%
    

  

  

  

As a percentage of related revenues:
                           
Cost of licenses
  
2.3
%
  
2.1
%
  
2.1
%
  
2.0
%
Cost of services
  
26.2
 
  
19.3
 
  
27.6
 
  
19.5
 

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Three Months Ended June 30, 2001 and 2002
 
Revenues
 
Total revenues for the three months ended June 30, 2002 were $63.5 million, a decrease of 5.4% from the comparable period of 2001. Revenues outside of North America for the three months ended June 30, 2002, were $18.5 million, an increase of 46.4% from the comparable period of 2001.
 
License Revenues— License revenues for the three months ended June 30, 2002 were $39.7 million, a decrease of 19.3% from the comparable period of 2001. License revenues outside of North America accounted for 34.3% of total licenses for the three months ended June 30, 2002, compared to 20.6% for the same period in 2001. The decrease in total license revenues from the prior year is primarily the result of reduced IT spending levels and associated difficulties of closing larger sales transactions. The increased contribution from our operations outside North America is primarily attibutable to the increased effectiveness of our European operations.
 
Service Revenues— Service revenues for the three months ended June 30, 2002 was $23.8 million, an increase of 32.5% from the comparable period of 2001. Service revenues represented 37.5% of total revenues for the three months ended June 30, 2002, compared to 26.8% for the same period of 2001. Service revenues outside of North America accounted for 20.5% of total services for the three months ended June 30, 2002, compared to 13.8% for the same period in 2001. Maintenance and support revenues represent the ratable recognition of fees to enroll licensed products in our software maintenance, enhancement and support program. The growth in service revenues in 2002 reflects an increase in first-year maintenance and support fees associated with the growth in product license sales in prior quarters, higher support renewal fees as the installed base of customers grew and significantly improved support renewal billing processes.
 
Cost of Revenues
 
Cost of Licenses—Cost of licenses primarily consists of third-party software royalties, product packaging, documentation, duplication, and amortization of purchased software rights. Cost of licenses was $0.8 million for the three months ended June 30, 2002, versus $1.1 million in the comparable period of 2001, representing a decrease of 27.5%. Cost of licenses as a percentage of license revenues was 2.1% for the three months ended June 30, 2002, compared to 2.3% for the same period in 2001. The decrease in cost of licenses was primarily due to a decrease in third-party royalty obligations associated with the Company’s acquisition of RevealNet in the third quarter of 2001, whose products the Company distributed.
 
Cost of Services—Cost of services primarily consists of personnel, facilities and systems costs used in providing support, consulting, and training services. Cost of services for the three months ended June 30, 2002 was $4.6 million, versus $4.7 million for the comparable period of 2001, representing a decrease of 2.5%. Cost of services as a percentage of services revenues was 19.3% for the three months ended June 30, 2002, compared to 26.2% for the same period in 2001. This margin improvement is primarily due to a much lower rate of increase in support headcount compared to the increase in support service revenues and from the shift in service revenues mix towards a greater contribution from higher margin support services.
 
Amortization of Purchased Intangible Assets—Amortization of purchased intangible assets includes amortization of the fair value of acquired technology associated with acquisitions made during 2000, 2001 and 2002. Amortization of purchased intangible assets was $1.3 million during the three months ended June 30, 2002 versus $1.9 million in the same period of 2001, representing a decrease of 32.3%. The decrease is due to the completion of amortization of purchased intangible assets related to acquisitions made in 2000.
 
Operating Expenses
 
Sales and Marketing—Sales and marketing expenses consist primarily of compensation and benefit costs, sales commissions, facilities and systems costs, recruiting costs, trade shows, travel and entertainment and marketing communications costs such as advertising and promotion. Sales and marketing expenses were $31.7 million for the three months ended June 30, 2002, versus $31.2 million for the comparable period of 2001, representing an increase of 1.5%. Sales and marketing expenses as a percentage of total revenues were 49.9% for the three months ended June 30, 2002, compared to 46.5% in the same period of 2001. Sales and marketing headcount remained consistent from 2001 to 2002. The increase from the three months ended June 30, 2001 to the comparable period in 2002 is primarily due to increased health insurance costs, higher marketing expenditures on trade shows and related costs and depreciation expense from the implementation of a sales force automation system in the fourth quarter of 2001. These increases were somewhat offset by a decrease in commissions as a result of lower license revenues in the three months ended June 30, 2002.
 
Research and Development—Research and development expenses consist primarily of compensation and benefit costs for software developers, software product managers, quality assurance and technical documentation personnel, facilities and systems costs and of payments made to outside software development contractors. Research and development expenses were $15.1 million for the three months ended June
30, 2002, versus $15.5 million in the same period of 2001, representing a decrease of 2.1% in the current quarter. These expenses as a percentage of total revenues were 23.8% for the three months ended June 30, 2002, compared to 23.0% in the same period of 2001.

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Table of Contents
 
The decrease in absolute dollars is due primarily to the Company’s continued cost cutting efforts partially offset by an increase in health insurance costs. We believe significant expenditures in research and development are required to remain competitive, and expect that research and development expenses will continue to represent 20-25% of total revenues for the foreseeable future.
 
In the development of new products and enhancements of existing products, the technological feasibility of the software is not established until substantially all product development is complete. All costs related to internal research and development have been expensed as incurred.
 
General and Administrative—General and administrative expenses consist primarily of compensation and benefit costs, facilities and systems costs and related costs for our executive, finance, legal, administrative and information services personnel and related activities. General and administrative expenses were $6.3 million for the three months ended June 30, 2002, versus $6.1 million in the same period of 2001, representing an increase of 3.1%. The increase in absolute dollars from the three months ended June 30, 2001 to the comparable period in 2002 is primarily due to increased legal fees and rising costs for health insurance coverage.
 
Other Compensation Costs and Intangible Amortization—Other compensation costs and intangible amortization includes compensation expense associated with the issuance (primarily in 1999) of stock options with exercise prices below fair market value and the amortization of other intangible assets. These costs also included amortization of goodwill in 2001. These costs totaled $0.4 million for the three months ended June 30, 2002, compared to $15.5 million in the same period of 2001, representing a decrease of 97.3%. As a result of implementing SFAS No. 142, goodwill is no longer amortized. In the second quarter of 2001, the Company recorded amortization charges (net of tax) of $13.7 million related to goodwill and workforce intangible assets, or $0.16 per share.
 
Other Income (Expense), Net—Other income (expense), net consists primarily of interest income and expense. Other income (expense), net was $2.3 million for the three months ended June 30, 2002, compared to $1.7 million for the same period of 2001, representing an increase of 31.7%. Increases are due primarily to favorable foreign exchange movement during the quarter. The average interest rates of our investments are summarized under “Item 3: Quantitative and Qualitative Disclosures About Market Risks — Interest Rate Risk” below.
 
Income Taxes—Provision for income taxes was $1.8 million for the three months ended June 30, 2002, compared with $4.4 million for the comparable period of 2001, representing an effective rate for these periods of 40.6% and (51.2%), respectively. Excluding amortization of intangible assets and other compensation costs, our effective income tax rate was 40.0% for both the three months ended June 30, 2001 and 2002.
 
Six Months Ended June 30, 2001 and 2002
 
Revenues
 
Total revenues for the six months ended June 30, 2002 were $122.9 million, a decrease of 5.9% from the comparable period of 2001. Revenues outside of North America for the six months ended June 30, 2002 were $31.4 million, an increase of 32.8% from the comparable period of 2001.
 
License Revenues— License revenues for the six months ended June 30, 2002 were $77.2 million, a decrease of 20.9% from the comparable period of 2001. License revenues outside of North America accounted for 29.7% of total licenses for the six months ended June 30, 2002, compared to 19.5% for the same period in 2001. The decrease in total license revenues from the prior year is primarily the result of reduced IT spending levels and associated difficulties of closing larger sales transactions. The increase in license revenues outside of North America can be attributed primarily to the increased effectiveness of our European operations.
 
Service Revenues— Service revenues for the six months ended June 30, 2002 were $45.8 million, an increase of 38.6% from the comparable period of 2001. Service revenues represented 37.2% of total revenues for the six months ended June 30, 2002, compared to 25.3% for the same period of 2001. Service revenues outside of North America accounted for 18.4% of total services revenues for the six months ended June 30, 2002, compared to 13.9% for the same period in 2001. The growth in service revenues in 2002 reflects an increase in first-year maintenance and support fees associated with the growth in product license sales in prior quarters, higher support renewal fees as the installed base of customers grew and significantly improved support renewal billing processes.

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Table of Contents
 
Cost of Revenues
 
Cost of Licenses—Cost of licenses was $1.5 million for the six months ended June 30, 2002 versus $2.0 million in the comparable period of 2001, representing a decrease of 23.5%. Cost of licenses as a percentage of license revenues was 2.0% for the six months ended June 30, 2002, compared to 2.1% for the same period in 2001. The decrease in cost of licenses was primarily due to a decrease in third-party royalty obligations associated with the Company’s acquisition of RevealNet in the third quarter of 2001, whose products the Company distributed.
 
Cost of Services—Cost of services for the six months ended June 30, 2002 was $8.9 million, versus $9.1 million for the comparable period of 2001, representing a decrease of 2.3%. Cost of services as a percentage of services revenues was 19.5% for the six months ended June 30, 2002, compared to 27.6% for the same period in 2001. This margin improvement is primarily due to a much lower rate of increase in support headcount compared to the increase in support service revenues and from the shift in service revenues mix towards a greater contribution from higher margin support services.
 
Amortization of Purchased Intangible Assets—Amortization of purchased intangible assets was $2.7 million during the six months ended June 30, 2002, versus $3.9 million in the same period of 2001, representing a decrease of 31.7%. The decrease is due to the completion of amortization of purchased intangible assets related to acquisitions made in 2000.
 
Operating Expenses
 
Sales and Marketing—Sales and marketing expenses were $61.4 million for the six months ended June 30, 2002, versus $62.1 million for the comparable period of 2001, representing a decrease of 1.1%. Sales and marketing expenses as a percentage of total revenues were 49.9% for the six months ended June 30, 2002, compared to 47.5% in the same period of 2001. Sales and marketing headcount remained consistent from 2001 to 2002. Reduced spending on trade shows and other marketing expenses was the primary reason for the decrease in sales and marketing expenses for the six months ended June 30, 2002 vs. the same period in 2001.
 
Research and Development—Research and development expenses were $30.0 million for the six months ended June 30, 2002, versus $29.4 million in the same period of 2001, representing an increase of 2.0% in the current quarter. These expenses as a percentage of total revenues were 24.4% for the six months ended June 30, 2002, compared to 22.5% in the same period of 2001. The increase in research and development expenses as a percentage of total revenues is due primarily to an increase in health insurance costs combined with lower revenues in 2002.
 
General and Administrative—General and administrative expenses were $12.1 million for the six months ended June 30, 2002, versus $12.4 million in the same period of 2001, representing a decrease of 2.5%. The decrease in absolute dollars from the six months ended June 30, 2001 to the comparable period in 2002 reflects the Company’s continuing efforts to contain costs, including reductions in travel related expenses, recruiting costs, office supplies, and bad debt expense, offset by increased legal fees.
 
Other Compensation Costs and Intangible Amortization—Other compensation costs and intangible amortization totaled $1.7 million for the six months ended June 30, 2002, compared to $31.5 million in the same period of 2001, representing a decrease of 94.5%. These expenses as a percentage of total revenues were 1.4% for the six months ended June 30, 2002, compared to 24.1% in the same period of 2001. As a result of implementing SFAS No. 142, goodwill is no longer amortized. In the six months ended June 30, 2001, the Company recorded amortization charges (net of tax) of $27.1 million, related to goodwill and workforce intangible assets, or $0.31 per share.

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Other Income (Expense), Net—Other income (expense), net was $3.9 million for the six months ended June 30, 2002, compared to $3.5 million for the same period of 2001, representing an increase of 11.1%. The increase is due primarily to favorable foreign exchange movement during 2002.
 
Income Taxes—Provision for income taxes was $3.0 million for the six months ended June 30, 2002, compared with $9.9 million for the comparable period of 2001, representing an effective rate for these periods of 40.4% and (55.8%), respectively. Excluding amortization of intangible assets and other compensation costs, our effective income tax rate was 40.0% for both the six months ended June 30, 2001 and 2002.
 
Liquidity and Capital Resources
 
We have funded our business to date primarily from cash generated by our operations, net proceeds of $64.9 million from our initial public offering in August 1999, and net proceeds of $253.5 million from our secondary offering in March 2000. Our sources of liquidity as of June 30, 2002 consisted principally of cash and cash equivalents of $29.0 million and $200.0 million in short- and long-term high grade corporate and government marketable securities.
 
Net cash provided by operating activities was $23.8 million for the six months ended June 30, 2002, compared with $33.1 million for the comparable period in 2001. The decline in cash provided by operating activities in the first six months of 2002 was primarily attributable to a slowdown in the rate of growth in deferred revenue, combined with a decrease in the income tax benefit received from stock options. This was partially offset by increased cash collections in the first six months of 2002 related to a drop in days sales outstanding in accounts receivable.
 
Investing activities used $28.6 million of cash and provided $3.4 million of cash during the six months ended June 30, 2002 and 2001, respectively. Capital expenditures for purchases of property and equipment were $2.3 million and $14.5 million in the first six months of 2002 and 2001, respectively, with the decrease attributable to a higher level of capital expenditures in 2001 to support the Company’s requirements. Net sales and maturities of marketable securities were $22.1 million and $104.5 million in the first six months of 2002 and 2001, respectively. In August 2002, the Company received net cash proceeds of $2.1 million from the sale of its interest in aircraft.
 
Financing activities provided $3.3 million and $6.7 million for the six months ended June 30, 2002 and 2001, respectively. During the 2002 period, we repaid notes payable of $0.2 million and generated approximately $3.3 million less in proceeds from stock options and other equity incentive programs than the comparable 2001 period.
 
In December 2000, our Board of Directors authorized a stock repurchase program under which Quest may purchase up to two million shares of its common stock. Under the repurchase program, we may purchase shares from time to time at varying prices in open market or private transactions.
 
In October 2001, our Board of Directors increased the total number of shares authorized for repurchase under the stock repurchase program from two million shares to five million. No shares have been repurchased during 2002.
 
As of June 30, 2002, other than liabilities recorded within the balance sheet at June 30, 2002, our only significant contractual obligations or commercial commitments consisted of our facility lease commitments and operating leases for office facilities and certain items of equipment. These commitments will require cash payments of $11.5 million in 2002, $9.8 million in 2003, $7.6 million in 2004, $6.2 million in 2005 and $3.6 million thereafter. We do not have any off-balance sheet arrangements that could significantly reduce our liquidity. We would be required to use existing cash, cash equivalents and investment balances to support our working capital balances if we are not able to generate or sustain positive cash flow from operations. Our ability to generate cash from operations is subject to substantial risks described below under the caption “Risk Factors.”
 
Based on our current operating plan, we believe that our existing cash, cash equivalents and investment balances and cash flows from operations will be sufficient to finance our working capital and capital expenditure requirements through at least the

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next 12 months. However, if events occur or circumstances change such that we fail to meet our operating plan as expected, we may require additional funds to support our working capital requirements or for other purposes and may seek to raise additional funds through public or private equity or debt financing or from other sources. If additional financing is needed, we can not assure you that such financing will be available to us on commercially reasonable terms or at all.
 
Recently Issued Accounting Pronouncements
 
In July 2001, the FASB issued Statement of Financial Accounting Standards (“SFAS”) No. 141, “Business Combinations,” and SFAS No. 142, “Goodwill and Other Intangible Assets.” SFAS No. 141 requires all business combinations initiated after June 30, 2001 to be accounted for using the purchase method of accounting. SFAS No. 142 addresses financial accounting and reporting for acquired goodwill and other intangible assets. Quest adopted SFAS No. 141 at the beginning of the third quarter of 2001 and adopted SFAS No. 142 at the beginning of the first quarter of 2002. As required by SFAS No. 142, Quest discontinued amortizing the remaining balances of goodwill as of the beginning of fiscal 2002. All remaining and future acquired goodwill will be subject to impairment tests annually, or earlier if indicators of potential impairment exist, using a fair-value-based approach. All other intangible assets will continue to be amortized over their estimated useful lives and assessed for impairment under SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets.” Previously issued workforce-in-place intangible assets were reclassified to goodwill effective January 1, 2002. Refer to Note 2 of the condensed consolidated financial statements for adjusted net income (loss) for the three and six months ended June 30, 2001.
 
Under SFAS No. 142, goodwill impairment is deemed to exist if the net book value of a reporting unit exceeds its estimated fair value. The Company’s reporting units are generally consistent with the operating segments underlying the segments identified in Note 8 – Operating Segment Data. In conjunction with the implementation of SFAS No. 142, the Company performed its initial impairment review and as a result determined that the carrying value of goodwill to be less than the estimated fair value. In calculating the fair value of the reporting units, the Market Approach (Guideline Company Method) was the methodology deemed the most reliable and used for impairment analysis. Quest will perform subsequent annual impairment reviews during the fourth quarter of each year, or earlier if indicators of potential impairment exist, commencing in the fourth quarter of 2002. Future impairment reviews may result in charges against earnings to write down the value of goodwill.
 
In August 2001, the FASB issued SFAS No. 143, “Accounting for Asset Retirement Obligations,” which addresses financial accounting and reporting for obligations associated with the retirement of tangible long-lived assets and the associated asset retirement costs. SFAS No. 143 is required to be adopted for fiscal years beginning after June 15, 2002. The Company has not yet determined what effect this statement will have on its financial statements.
 
Also in August 2001, the FASB issued SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets,” which supersedes SFAS No. 121, “Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of.” This new statement also supersedes certain aspects of Accounting Principles Board (“APB”) 30, Reporting the Results of Operations-Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions, with regard to reporting the effects of a disposal of a segment of a business and will require expected future operating losses from discontinued operations to be reported in discontinued operations in the period incurred (rather than as of the measurement date as presently required by APB 30). In addition, more dispositions may qualify for discontinued operations treatment. The provisions of this statement are required to be applied for fiscal years beginning after December 15, 2001 and interim periods within those fiscal years. The Company adopted SFAS No. 144 effective January 1, 2002. The adoption of SFAS No. 144 did not have a significant impact on the financial position, results of operations, or cash flows of the Company.
 
In July 2002, the FASB issued SFAS No. 146, “Accounting for Costs Associated with Exit or Disposal Activities,” which addresses financial accounting and reporting for costs associated with exit or disposal activities and supersedes Emerging Issues Task Force (“EITF”) Issue 94-3, “Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs incurred in a Restructuring).” SFAS No. 146 requires that costs associated with exit or disposal activities be recognized when they are incurred rather than at the date of a commitment to an exit or disposal plan. SFAS No. 146 also establishes that the liability should initially be measured and recorded at fair value. We will adopt the provisions of SFAS No. 146 for exit or disposal activities that are initiated after December 31, 2002.

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RISK FACTORS
 
An investment in our shares involves risks and uncertainties. You should carefully consider the factors described below before making an investment decision in our securities. The risks described below are the risks that we currently believe are material risks of business and the industry in which we compete.
 
Our business, financial condition and results of operations could be adversely affected by any of the following risks. If we are adversely affected by such risks, then the trading price of our common stock could decline, and you could lose all or part of your investment.
 
Risks Related to Our Business
 
Our quarterly operating results may fluctuate in future periods and, as a result, we may fail to meet expectations of investors and analysts, causing our stock price to fluctuate or decline
 
Our revenues and operating results may vary significantly from quarter to quarter due to a number of factors. These factors include the following:
 
 
 
the size and timing of customer orders. See “— The size and timing of our customer orders may vary significantly from quarter to quarter which could cause fluctuations in our revenues.”
 
 
 
the unpredictability of the timing and level of sales through our indirect sales channel;
 
 
 
the timing of revenue recognition for sales of software products and services;
 
 
 
the extent to which our customers renew their maintenance contracts with us;
 
 
 
exposure to general economic conditions and reductions in corporate IT spending;
 
 
 
changes in our level of operating expenses and our ability to control costs;
 
 
 
our ability to attain market acceptance of new products and services and enhancements to our existing products;
 
 
 
changes in our pricing policies or the pricing policies of our competitors;
 
 
 
the relative growth rates of competing operating system, database and application platforms;
 
 
 
costs related to acquisitions of technologies or businesses, including amortization costs for intangible assets with indefinite lives; and
 
 
 
the timing of releases of new versions of third-party software products that our products support.
 
Fluctuations in our results of operations are likely to affect the market price of our common stock that may not be related to our long-term performance.
 
The size and timing of our customer orders may vary significantly from quarter to quarter which could cause fluctuations in our revenues and operating results
 
Our license revenues in any quarter are substantially dependent on orders booked and shipped in that quarter. Our revenues in a given quarter could be adversely affected if we are unable to complete one or more large license agreements, or if the contract terms were to prevent us from recognizing revenue during that quarter. The sales cycles for certain of our software products, such as Vista Plus and SharePlex, can last from three to nine months and often require pre-purchase evaluation periods and customer education. Also, we have often booked a large amount of our sales in the last month, weeks or days of each quarter and delays in the closing of sales near the end of a quarter could cause quarterly revenue to fall short of anticipated levels. Finally, while a portion of our revenues each quarter is recognized from previously deferred revenue, our quarterly performance will depend primarily upon entering into new contracts to generate revenues for that quarter. These factors may cause significant periodic variation in our license revenues. In addition, we incur or commit to operating expenses based on anticipated revenue levels, and generally do not know whether revenues in any quarter will meet expectations until the end of that quarter. Accordingly, if our revenue growth rates slow or our revenues decline, our operating results could be seriously impaired because many of our expenses are relatively fixed in nature and cannot be easily or quickly changed.

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General economic conditions and reductions in corporate IT spending may continue to affect revenue growth rates and impact our business
 
Our business and operating results are subject to the effects of changes in general economic conditions. Recent unfavorable economic conditions have resulted in reduced corporate IT spending in the industries that we serve and a softening of demand for computer software, not only in the database and application market segments we support but also in the product segment in which we compete. If these economic conditions do not improve, or we experience continued deterioration in general economic conditions or reduced corporate IT spending, our business and operating results could continue to be adversely impacted.
 
Many of our products are dependent on Oracle’s technologies; if Oracle’s technologies lose market share or become incompatible with our products, the demand for our products could suffer
 
We believe that our success has depended in part, and will continue to depend in part for the foreseeable future, upon our relationship with Oracle and our status as a complementary software provider for Oracle’s database and application products. Many versions of our products, including SharePlex and SQLab Vision, are specifically designed to be used with Oracle databases. Although a number of our products work with other environments, our competitive advantage consists in substantial part on the integration between our products and Oracle’s products, and our extensive knowledge of Oracle’s technology. Currently, a significant portion of our total revenues is derived from products that specifically support Oracle-based products. If Oracle for any reason decides to promote technologies and standards that are not compatible with our technology, or if Oracle loses market share for its database products, our business, operating results and financial condition would be materially adversely affected.
 
Many of our products are vulnerable to direct competition from Oracle
 
We compete with Oracle in the market for database management solutions and the competitive pressure continues to increase. We expect that Oracle’s commitment to and presence in the database management product market will increase in the future and therefore substantially increase competitive pressures. We believe that Oracle will continue to incorporate database management technology into its server software offerings, possibly at no additional cost to its users. We believe that Oracle will also continue to enhance its database management technology. Furthermore, Oracle could attempt to increase its presence in this market by acquiring or forming strategic alliances with our competitors, and Oracle may be in better position to withstand and respond to the current factors impacting this industry. Oracle has a longer operating history, a larger installed base of customers and substantially greater financial, distribution, marketing and technical resources than we do. In addition, Oracle has well-established relationships with many of our present and potential customers. As a result, we may not be able to compete effectively with Oracle in the future, which could materially adversely affect our business, operating results and financial condition.
 
Our success depends on our ability to develop new and enhanced products that achieve widespread market acceptance
 
Our future success depends on our ability to address the rapidly changing needs of our customers by developing and introducing new products, product updates and services on a timely basis, by extending the operation of our products on new platforms and by keeping pace with technological developments and emerging industry standards. In order to grow our business, we are committing substantial resources to developing software products and services for the applications management market. If this market does not continue to develop as anticipated, or demand for our products in this market does not materialize or occurs more slowly than we expect, or if our development efforts are delayed or unsuccessful, we will have expended substantial resources and capital without realizing sufficient revenues, and our business and operating results could be adversely affected.
 
Acquisitions of companies or technologies may result in disruptions to our business and diversion of management attention
 
We have in the past made and we expect to continue to make acquisitions of complementary companies, products or technologies. If we make any additional acquisitions, we will be required to assimilate the operations, products and personnel of the acquired businesses and train, retain and motivate key personnel from the acquired businesses. We may be unable to maintain uniform standards, controls, procedures and policies if we fail in these efforts. Similarly, acquisitions may subject us to liabilities and risks that are not known or identifiable at the time of the acquisition or may cause disruptions in our operations and divert management’s attention from day-to-day operations, which could impair our relationships with our current employees, customers and strategic partners. We may have to incur debt or issue equity securities to pay for any future acquisitions. The issuance of equity securities for any acquisition could be substantially dilutive to our shareholders. In addition, our profitability may suffer because of acquisition-related costs or amortization costs for intangible assets with indefinite useful lives. In consummating acquisitions, we are also subject to risks of entering geographic and business markets in which we have no or limited prior experience. If we are unable to fully integrate acquired businesses, products or technologies with our existing operations, we may not receive the intended benefits of acquisition.

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Our past and future growth may strain our management, administrative, operational and financial infrastructure
 
We have recently experienced a period of rapid growth in our operations that has placed and will continue to place a strain on our management, administrative, operational and financial infrastructure. During this period, we have experienced an increase in the number of our employees, increasing demands on our operating and financial systems and personnel, and an expansion in the geographic coverage of our operations. Our ability to manage our operations and growth requires us to continue to improve our operational, financial and management controls, and reporting systems and procedures. We may need to expand our facilities or relocate some or all of our employees or operations from time to time to support growth. These relocations could result in temporary disruptions of our operations or a diversion of management’s attention and resources. In addition, we will be required to hire additional management, financial and sales and marketing personnel to manage our expanding operations. If we are unable to manage this growth effectively, our business, operating results and financial condition may be materially adversely affected.
 
We may not generate increased business from our current customers, which could slow our revenue growth in the future
 
Most of our customers initially make a purchase of our products for a single department or location. Many of these customers may choose not to expand their use of our products. If we fail to generate expanded business from our current customers, our business, operating results and financial condition could be materially adversely affected. In addition, as we deploy new modules and features for our existing products or introduce new products, our current customers may choose not to purchase this new functionality or these new products. Moreover, if customers elect not to renew their maintenance agreements, our service revenues would be materially adversely affected.
 
Our international operations and our planned expansion of our international operations expose us to certain risks
 
We intend to expand our international sales activities as part of our business strategy. As a result, we face increasing risks from doing business on an international basis, including, among others:
 
 
 
difficulties in staffing and managing foreign operations;
 
 
 
longer payment cycles;
 
 
 
seasonal reductions in business activity in Europe;
 
 
 
increased financial accounting and reporting burdens and complexities;
 
 
 
potentially adverse tax consequences;
 
 
 
potential loss of proprietary information due to piracy, misappropriation or weaker laws regarding intellectual property protection;
 
 
 
delays in localizing our products;
 
 
 
political unrest or terrorism, particularly in areas in which we have facilities;
 
 
 
compliance with a wide variety of complex foreign laws and treaties; and
 
 
 
licenses, tariffs and other trade barriers.
 
In addition, because our international subsidiaries generally conduct business in the currency of the country in which they operate, our exposure to exchange rate fluctuations, which are outside of our control, will increase as our international operations expand. We have not yet entered into any hedging transactions to mitigate exposure to foreign currency fluctuations.
 
Operating in international markets also requires significant management attention and financial resources and will place additional burdens on our management, administrative, operational and financial infrastructure. We cannot be certain that our investments in establishing facilities in other countries will produce desired levels of revenue or profitability. In addition, we have sold our products internationally for only a few years and we have limited experience in developing localized versions of our products and marketing and distributing them internationally.

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Failure to develop strategic relationships could harm our business by denying us selling opportunities and other benefits
 
Our current collaborative relationships may not prove to be beneficial to us, and they may not be sustained. We also may not be able to enter into successful new strategic relationships in the future, which could have a material adverse effect on our business, operating results and financial condition. From time to time, we have collaborated with other companies, including Hewlett-Packard and Oracle and certain of the national accounting firms that provide system integration services, in areas such as product development, marketing, distribution and implementation. We could lose sales opportunities if we fail to work effectively with these parties. Moreover, we expect that maintaining and enhancing these and other relationships will become a more meaningful part of our business strategy in the future. However, many of our current partners are either actual or potential competitors with us. In addition, many of these third parties also work with competing software companies and we may not be able to maintain these existing relationships, due to the fact that these relationships are informal or, if written, are terminable with little or no notice.
 
Failure to adequately protect our intellectual property rights could harm our competitive position
 
Our success and ability to compete are dependent on our ability to develop and maintain the proprietary aspects of our technology. We generally rely on a combination of trademark, trade secret, copyright law and contractual restrictions to protect the proprietary aspects of our technology.
 
Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy aspects of our products or to obtain and use information that we regard as proprietary. Litigation may be necessary in the future to enforce our intellectual property rights, to protect our trade secrets, and to determine the validity and scope of the proprietary rights of others. Any such resulting litigation, whether successful or unsuccessful, could result in substantial costs and diversion of management and financial resources, which could harm our business.
 
Our means of protecting our proprietary rights may prove to be inadequate and competitors may independently develop similar or superior technology. Policing unauthorized use of our products is difficult, and we cannot be certain that the steps we have taken will prevent misappropriation of our technology, particularly in foreign countries where the laws may not protect our proprietary rights as fully as in the United States. We also believe that, because of the rapid rate of technological change in the software industry, trade secret and copyright protection are less significant than factors such as the knowledge, ability and experience of our employees, frequent product enhancements and the timeliness and quality of customer support services.
 
Third parties may claim that our software products or services infringe on their intellectual property rights, exposing us to litigation that, regardless of merit, may be costly to defend
 
Our success and ability to compete are also dependent on our ability to operate without infringing upon the proprietary rights of others. Third parties may claim that our current or future products infringe their intellectual property rights. Any such claim, with our without merit, could have a significant effect on our business and financial results. See “Legal Proceedings” in Part II, Item 1, of this Report, for information concerning copyright infringement and trade secret misappropriation claims recently initiated against Quest by Computer Associates International, Inc. This and any future third party claim could be time consuming, divert management’s attention from our business operations and result in substantial litigation costs, including any monetary damages and customer indemnification obligations, which may result from such claims. In addition, parties making these claims may be able to obtain injunctive or other equitable relief affecting our ability to license the products that incorporate the challenged intellectual property. As a result of such claims, we may be required to obtain licenses from third parties, develop alternative technology or redesign our products. We cannot be sure that such licenses would be available on terms acceptable to us, if at all. If a successful claim is made against us and we are unable to develop or license alternative technology, our business and financial results and position could be materially adversely affected.
 
Our business will suffer if our software contains errors
 
The software products we offer are inherently complex. Despite testing and quality control, we cannot be certain that errors will not be found in current versions, new versions or enhancements of our products after commencement of commercial shipments. Significant technical challenges also arise with our products because our customers purchase and deploy our products across a variety of computer platforms and integrate it with a number of third- party software applications and databases. If new or existing customers have difficulty deploying our products or require significant amounts of customer support, our operating margins could be harmed. Moreover, we could face possible claims and higher development costs if our software contains undetected errors or if we fail to meet our customers’ expectations. As a result of the foregoing, we could experience:
 
 
 
loss of or delay in revenues and loss of market share;
 
 
 
loss of customers;
 
 
 
damage to our reputation;

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failure to achieve market acceptance;
 
 
 
diversion of development resources;
 
 
 
increased service and warranty costs;
 
 
 
legal actions by customers against us which could, whether or not successful, increase costs and distract our management; and
 
 
 
increased insurance costs.
 
In addition, a product liability claim, whether or not successful, could harm our business by increasing our costs and distracting our management.
 
We incorporate software licensed from third parties into some of our products and any significant interruption in the availability of these third-party software products or defects in these products could reduce the demand for, or prevent the shipping of, our products
 
Certain of our software products contain components developed and maintained by third-party software vendors. We expect that we may have to incorporate software from third-party vendors in our future products. We may not be able to replace the functionality provided by the third-party software currently offered with our products if that software becomes obsolete, defective or incompatible with future versions of our products or is not adequately maintained or updated. Any significant interruption in the availability of these third-party software products or defects in these products could harm our sales unless and until we can secure an alternative source. Although we believe there are adequate alternate sources for the technology licensed to us, such alternate sources may not provide us with the same functionality as that currently provided to us.
 
Natural disasters or power outages could disrupt our business
 
A substantial portion of our operations are located in California, and we are subject to risks of damage and business disruptions resulting from earthquakes, floods and similar events, as well as from power outages. We have recently experienced limited and temporary power losses in our California facilities due to power shortages, and we expect in the future to experience additional power losses. While the impact to our business and operating results has not been material, we cannot assure you that power losses will not adversely affect our business in the future, or that the cost of acquiring sufficient power to run our business will not increase significantly. Since we do not have sufficient redundancy in our networking infrastructure, a natural disaster or other unanticipated problem could have an adverse effect on our business, including both our internal operations and our ability to communicate with our customers or sell and deliver our products.

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Risks Related to Our Industry
 
The demand for our products will depend on our ability to adapt to rapid technological change
 
Our future success will depend on our ability to continue to enhance our current products and to develop and introduce new products on a timely basis that keep pace with technological developments and satisfy increasingly sophisticated customer requirements. Rapid technological change, frequent new product introductions and enhancements, uncertain product life cycles, changes in customer demands and evolving industry standards characterize the market for our products. The introduction of products embodying new technologies and the emergence of new industry standards can render our existing products obsolete and unmarketable. As a result of the complexities inherent in today’s computing environments and the performance demanded by customers for embedded databases and Web-based products, new products and product enhancements can require long development and testing periods. As a result, significant delays in the general availability of such new releases or significant problems in the installation or implementation of such new releases could have a material adverse effect on our business, operating results and financial condition. We may not be successful in:
 
 
 
developing and marketing, on a timely and cost-effective basis, new products or new product enhancements that respond to technological change, evolving industry standards or customer requirements;
 
 
 
avoiding difficulties that could delay or prevent the successful development, introduction or marketing of these products; or
 
 
 
achieving market acceptance for our new products and product enhancements.
 
We may not be able to attract and retain personnel
 
Our future success depends on the continued service of our executive officers and other key administrative, sales and marketing and support personnel, many of whom have recently joined our company. In addition, the success of our business is substantially dependent on the services of our Chief Executive Officer and other executive officers. There has in the past been and there may in the future be a shortage of personnel that possess the technical background necessary to sell, support and develop our products effectively. Competition for skilled personnel is intense, and we may not be able to attract, assimilate or retain highly qualified personnel in the future. Our business may not be able to grow if we cannot attract qualified personnel. Hiring qualified sales, marketing, administrative, research and development and customer support personnel is very competitive in our industry, particularly in Southern California where Quest is headquartered.
 
Item 3: Quantitative and Qualitative Disclosures About Market Risks
 
We transact business in a number of different foreign countries around the world. In most instances, revenues are collected and operating expenses are paid in the local currency of the country in which we are transacting. Accordingly, we are exposed to incremental volatility in sales and earnings within these countries due to fluctuations in foreign exchange rates.
 
Our exposure to foreign exchange risk is directly proportional to the magnitude of foreign net profits and losses denominated in currencies other than the U.S. dollar, as well as our net foreign investment in non-U.S. dollar assets. These exposures have the potential to produce either gains or losses. Our cumulative currency gains or losses in any given period are typically lessened by the economic benefits of diversification and low correlation between different currencies, but there can be no assurance that this pattern will continue to be true in future periods.
 
The foreign currencies to which we currently have the most significant exposure are the Canadian dollar, the British pound, the Euro and the Australian dollar.
 
To date, we have not used derivative financial instruments to hedge our foreign exchange exposures, nor do we use such instruments for speculative trading purposes. We regularly monitor the potential cost benefit of hedging foreign exchange exposures with derivatives and there remains the possibility that our foreign exchange hedging practices could change accordingly in time.
 
Interest Rate Risk
 
Our exposure to market rate risk for changes in interest rates relates primarily to our investment portfolio. We have not used derivative financial instruments to hedge the market risks of our investments. We place our investments with high-quality issuers and, by policy, limit the amount of credit exposure to any one asset class or issuer other than the United States government and its agencies. Our investments in marketable securities consist primarily of investment-grade bonds with average lives of less than five years. Investments purchased with an original maturity of three months or less are considered to be cash equivalents. We classify all of our investments as available-for-sale. Available-for-sale securities are carried at fair value, with unrealized gains and losses, net of tax, reported in a separate component of shareholders’ equity. At June 30, 2002, the net gain on available-for-sale securities of $0.8 million comprised 28 positions of which 23 carry unrealized gains and 5 carry unrealized losses.
 
The following table provides information about our investment portfolio at June 30, 2002 (dollars in thousands):
 
    
Balance

  
Average Rate

Cash and cash equivalents
  
$
29,112
  
1.61
Short-term marketable securities, available for sale
  
 
19,240
  
4.91
Long-term marketable securities, available for sale
  
 
180,387
  
4.83
    

    
Total portfolio
  
$
228,739
  
4.43
    

    
 
We consider the carrying value of our investment securities to approximate their fair value due to the relatively short period of time between origination of the investments and their expected realization. We also maintain a level of cash and cash equivalents such that we have generally been able to hold our investments to maturity. Accordingly, changes in the market interest rate would not have a material effect on the fair value of such investments.

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PART II—OTHER INFORMATION
 
Item 1: Legal Proceedings
 
On July 2, 2002, Computer Associates International, Inc. filed a complaint against the Company and four of its employees in the U.S. District Court for the Northern District of Illinois alleging copyright infringement and trade secret misappropriation in connection with our development of the database administration component of our Quest Central for DB2 product and seeking injunctive relief and unspecified money damages. We will vigorously defend CA’s claims and do not believe that this matter will have a material adverse effect on our results of operations or financial condition.
 
We are a party to other litigation, which we consider to be routine and incidental to our business. Management does not expect the results of any of these actions to have a material adverse effect on our results of operations or financial condition.
 
Item 4: Submission of Matters to a Vote of Security Holders
 
The Company’s Annual Meeting of Shareholders was held on May 28, 2002. There was no solicitation in opposition to the management’s nominees as listed in Quest’s proxy statement, and all of such nominees were elected. At the Annual Meeting, our shareholders also ratified the appointment of Deloitte & Touche LLP as Quest’s independent auditors for the fiscal year ending December 31, 2002. Set forth below are the number of votes cast for, against or abstain, as to each matter (there were no broker non-votes).
 
1.  Election of Directors:
 
        Nominee              

    
        For        

    
Against

  
Abstain

Vincent C. Smith
    
67,245,840
    
0
  
8,997,122
David M. Doyle
    
67,614,080
    
0
  
8,628,882
Doran G. Machin
    
75,431,604
    
0
  
   811,358
Jerry Murdock, Jr.
    
75,996,057
    
0
  
   246,905
Raymond J. Lane
    
75,965,464
    
0
  
   277,498
 
2.  Ratification of Appointment of Deloitte & Touche LLP:
 
For

 
Against

 
Abstain

76,233,243
 
5,015
 
4,704
 
Item 6: Exhibits and Reports on Form 8-K
 
(a)  EXHIBITS
 
Exhibit Number

  
Description

99.1
  
Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
99.2
  
Certification of Vice President, Finance and Operations pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
(b)  REPORTS ON FORM 8-K
 
We did not file any current report on Form 8-K during the quarter ended June 30, 2002.

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SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
       
QUEST SOFTWARE, INC.
August 14, 2002
     
/s/    M. BRINKLEY MORSE

           
M. Brinkley Morse
Vice President, Finance and Operations
           
/s/     KEVIN E. BROOKS

           
Kevin E. Brooks
Principal Accounting Officer

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