HYPERCOM CORP - 10-K Annual Report

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in part III of this Form 10-K or any amendment to this Form 10-K. Yes þ No o

Indicate by check mark whether the registrant is an accelerated filer (as defined in Exchange Act Rule 12b-2). Yes þ No o

The aggregate market value of the voting stock held by non-affiliates of the registrant was $203,373,676 as of June 30, 2003 (based on the closing price of the common stock on the New York Stock Exchange on that date).

Number of shares of the registrant’s common stock, $.001 par value per share, outstanding as of March 5, 2004, was 50,641,879.

Material from the Company’s Proxy Statement relating to its 2004 Annual Meeting of Stockholders has been incorporated by reference into Part III, Items 10, 11, 12, 13 and 14.

Hypercom designs, manufactures and sells end-to-end electronic payment solutions, including point-of-sale (POS)/point-of-transaction terminals, peripheral devices, transaction networking devices, transaction management systems and application software, and provides related support and services. We have a global presence. Our customers include large domestic and international financial institutions, electronic payment processors, independent sales organizations, distributors, resellers and merchants. We also provide electronic transaction solutions to vertical markets, such as government, education and healthcare that require reliable, secure, high-speed and high-volume information/data transfers.

Our principal executive offices are located at 2851 West Kathleen Road, Phoenix, Arizona, 85053, and our telephone number is (602) 504-5000. Our website is located at www.hypercom.com. We make available free of charge, through our website, our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act as soon as reasonably practicable after we electronically file such material with, or furnish it to, the Securities and Exchange Commission. The information on our website is neither incorporated by reference into, nor a part of, this Report.

We are the successor to an Australian company founded in 1978. Our operations were primarily focused on Asian markets until 1987 when the company expanded its operations into the United States as a result of being awarded contracts to supply advanced technology POS terminals and related network systems to American Express. Commencing in the early 1990s, we expanded our operations into Latin America and Europe to take advantage of their increasing usage of credit and debit cards and the successful performance of our POS products in a less developed telecommunications environment. In 2003, international revenues accounted for approximately 67% of our total revenues from continuing operations.

Hypercom was reincorporated in 1996 under the laws of Delaware, and shortly thereafter, through a series of corporate restructurings, became a U.S. holding company for the operations of the Australian corporation and its subsidiaries and affiliates. In 1997, we completed an initial public offering of our common stock, which is listed on the New York Stock Exchange under the symbol “HYC”.

With worldwide headquarters in Phoenix, Arizona, we market our products in more than 100 countries through a global network of sales, service and development offices located in Australia, Brazil, Chile, China, Hong Kong, Hungary, Latvia, Mexico, Russia, Singapore, Sweden and the United Kingdom. We also use distributors and value-added resellers to complement our direct sales organization.

Hypercom products are designed and customized to support the unique requirements of the electronic transaction industry with flexibility, reliability, security, speed and low total cost of ownership. In 2003, we introduced a number of new products that help us strengthen our existing product line and to penetrate new markets. These new products include:


	•	Optimum, a portfolio of 32-bit, high-security, multi-application POS products that include card payment terminals, wireless, handheld terminals and personal identification number (PIN) pads. The first products in this family are the T2100, a stand-alone card payment terminal, the L4100, a terminal for the multiple checkout lane (multi-lane) retail environment, and the M2100, a wireless terminal that leverages the latest wireless communication technologies.

	•	S9, a high security payment device that reads both smart cards and magnetic stripe cards and can be used as a hand-over countertop PIN-entry device to enable merchants to take advantage of increased PIN-based card transactions.


	•	ICE 6000Plus, a terminal for multi-lane retailers with reconfigured connectivity ports for easier in-lane configuration options.

	•	Enhanced Plus family of card payment terminals with market-requested features, such as 3-inch paper rolls for larger print on receipts, 56K modems for fast application downloads, and Ethernet ports for added connectivity options for retailers.

	•	HFT 500 family of outdoor card payment terminals and technology for the quick service restaurant (QSR) market, a fast growing segment of the POS market.

In recognition of our technological leadership, market advances and customer focus in the electronic payments industry, we received two significant awards in 2003:


	•	In March 2003, VISA EU (European Union) and CEMEA (Central Europe, Middle East and Africa) awarded us its Chip Vendor of the Year Award.

	•	In April 2003, Frost & Sullivan awarded us with the Market Engineering Company of the Year for the second consecutive year.

During 2003, we continued to strengthen our balance sheet and improve our long-term profitability. Throughout the year, we:


	•	Increased cash flow and our cash position as we continued to maintain our previous acceleration of the collection of accounts receivable and inventory turnover as a result of an increased focus on cash flow from operations. Additionally, we disposed of non-core peripheral assets and divisions, resulting in increased cash balances and working capital.

	•	Expanded our foreign currency hedging program to include additional currencies and further mitigate translation exposures resulting from foreign operations.

	•	Improved the core business cost structure by maintaining an appropriate level of general operating costs, increasing manufacturing efficiencies, reducing component costs, and re-engineering product design resulting in improved gross margins and operating profit.

	•	Restructured our senior secured credit facility to a cash secured $10 million revolving line of credit with our primary lender to eliminate the majority of the restrictions and financial covenants contained in the original agreement as well as to significantly reduce the fees associated with it. We did not borrow against our line of credit in 2003 and the only significant long-term debt remaining is a real property mortgage.

In July 2003, we completed the sale of our Horizon Group subsidiary. This transaction was part of our strategy to dispose of under-performing assets and was the final component of our corporate restructuring effort announced in September 2002.

In August 2003, the Board of Directors approved a stock repurchase program of up to $10 million of our common stock. As of the end of fiscal 2003, the Company had repurchased 60,000 shares of common stock at an average price per share of $4.50.

In August 2003, our co-founders, Paul and George Wallner, each sold 7 million shares of their personal holdings in Hypercom to institutional investors. These transactions diversified our shareholder base and addressed market concerns over potential large block sales. In connection with the sale, George Wallner resigned from our Board of Directors.

In October 2003, we sold Golden Eagle Leasing, our direct finance lease subsidiary. This transaction was consistent with our strategy of disposing of operating units not aligned with our core business, simplified our business model and enhanced our ability to fund growth opportunities.

We provide a complete range of products and services to our electronic transaction customers, including point-of-sale/point-of-transaction terminals, peripheral devices that effectively extend terminal capabilities, transaction networking devices, network access controllers, transaction environment software and a host of pre- and post-sale services.

Our terminals include stand-alone terminals, terminals integrated with host server or PC based systems, and wireless terminals. These terminals service a number of end-user environments, including that of the stand-alone merchant countertop, multi-lane retailer, temporary merchant locations and kiosks, quick service restaurants, outdoor drive-thrus, mobile units and operations requiring on-site portability such as rental car lots and restaurants.

Our terminal products are designed to accept magnetic stripe cards, smart or chip cards, check truncation, conversion and imaging, and radio frequency (RF) transmitting devices. Terminal functionality ranges from routine tasks, such as credit or debit authorization, electronic receipt capture and electronic batch submission and settlement, to more advanced functions, such as interactive customer coupon and loyalty programs, issuance of gift and prepaid cards, signature capture, time and attendance, electronic benefits transfer and identification verification.

The peripheral device products that interface with our terminals include printers, PIN pads, check readers, receipt capture devices, identity verification devices and external modems.

Hypercom Optimum. Our Optimum family of products is the next generation of payment terminals that combine speed and security with the ability to support multiple applications. Optimum terminals contain a 32-bit processor for enhanced multi-application performance. These products have been designed to deliver superior performance in a cost-effective manner. The first products in this family are the T2100, a desktop terminal, the M2100, a mobile terminal that leverages the latest wireless communication technologies, and the L4100, a compact, high-performance signature capture card payment terminal specifically designed for multi-lane retailers.

Hypercom ICE™. Our Interactive Customer Environment (ICE) family of products consists of high performance, multi-function touch-screen terminals incorporating a high-speed thermal printer and our Hypercom FastPOS® modem technology. Our ICE terminals provide financial transaction technology incorporated with a highly interactive and intuitive user interface to support sophisticated transactions with minimal user training.

ICE terminals support multiple payment options such as magnetic-stripe charge, credit and debit cards, smart cards and paper check conversion. They enable retailers to take advantage of value-added services such as electronic gift, cash and promotion/loyalty cards, prepaid, payroll or government check cashing, age and/or ID verification, and on-screen/on-terminal advertising. They also support administrative activities such as electronic receipt capture, time and attendance, email and electronic statements. The advanced technology and breadth of the ICE product line not only accommodates the aforementioned expanded applications at the point-of-sale transaction, but also enables the deployment of our terminals in non-traditional markets, such as government, education and health.

Products in the ICE family include the ICE 5000, ICE 5500 and ICE 5700, the ICE 5500M and the ICE 6000 for the multi-lane retail environment, ICE 6500, the ICE 4000 for wireless transaction environments and the Windows CE-based ICE 7000, for health-care, electronic benefit transfer and industrial-commercial markets.

Hypercom T7. Our T7 family of terminals is a well established product line in the POS industry, with more than three million units sold since its introduction in 1994. The T7 series combines an intuitive user interface, one-step initiation of all daily functions and transaction types, multiple peripheral options, and high-performance communications. The T7 family offers a low-cost terminal option for credit, debit, smart cards and specialized financial applications through its extensive software application library.

Hypercom Financial Terminals (HFT). Our HFT family of products protects the entry of PINs and secures both data input and data transmission according to standards set by international payment bodies, regulatory authorities and banking associations. Our HFT 500 series of high-security PIN pads and card acceptance devices can be used either indoors or out, are easy to operate and enable fast, secure verification of both card and cardholder, and is currently the outdoor component to our quick service restaurant drive-thru solution for this rapidly developing segment of the POS market. Our HFT 900 series is a family of electronic purse loading devices that allow cardholders to easily load additional funds from their bank accounts onto their electronic purse or stored value smart cards.

Hypercom Plus. Our Plus family of products consists of enhanced versions of our T series and ICE product lines. These products incorporate the Hypercom SureLoad® printer, a new thermal printer that incorporates fast, easy loading of paper rolls. The Plus products also have integrated PIN pads and the ability to read traditional magnetic stripe cards and smart cards. The T7Plus is the next generation of the Hypercom T7P and combines the reliability of the T7P with increased functionality and speed. The ICE 5500Plus includes all of the features and functionality of the ICE 5500, with the addition of the SureLoad printer and an integrated PIN pad. The ICE 5700Plus combines the ability to do check conversion and credit/debit/chip card transactions in one, convenient, easy-to-use device. The ICE 6000Plus includes improved connectivity design for easier integration into multi-lane retail environments.

The ICE product family accounted for 38% of our terminals shipped in 2003, with the T series family comprising the remaining 62%. The Optimum product family was introduced in late 2003, with sales commencing in 2004.

Our networking products and services are specially-designed to support the unique requirements of both high volume and high value transaction based networks, whether they are the traditional retail point-of-sale or other industry verticals such as financial/ ATMs, petroleum, gaming/lotteries, government and healthcare. Regardless of end use, all Hypercom networks are designed for speed, reliability and security. Our transaction network solutions not only sustain the value and extend the life of legacy networks, but also provide a clear migration and evolution to internet enabled communications.

Our networking family of products consists of Network Access Controllers (NACs) that provide the networking hardware technology and communications infrastructure necessary to achieve connectivity in the POS environment. NACs are intelligent communications devices that provide a wide range of digital and analog interfaces, line concentration, protocol conversion, data concentration, transaction routing, backup transmission paths and multiple device interface capabilities that allow access to high-performance data communications networks. Our networking products have been shown to reduce operating costs and protect our customers’ investments in current legacy networks. Specific recent developments in our network offerings include:


	•	Rapid acceptance of the MegaNAC® 180, the next generation of dial access concentrators. The MegaNAC 180 is actively being implemented in major North America locations and others to support the market’s new speed and security requirements, while still meeting the challenge of successful, secure delivery of high-volume and high- value transactions.

	•	Creation of EFTSecNAC^TM, a comprehensive network system which protects against “line-tapping” fraud on the terminal transmission line by securing the line between the terminal and the network.

We also offer a complete portfolio of software applications for terminal operations, network device operations, systems development and management.

Terminal Application Software. We work closely with our customers to develop standard and customized applications that operate on our terminals. To date, we have developed over 80 terminal software applications, ranging from entry-level credit and debit solutions to complex systems that support a comprehensive range of

electronic payment and medical transaction functions. Among these software applications are specialized applications for specific markets such as lodging, restaurants, multi-lane retail and health care. In 2003, we released HyperWare® 08A, a multi-function POS software application which provides support for payment-based and valued-added applications, such as gift/loyalty cards and check conversion.

Terminal Management Software. Every Hypercom-produced terminal application has a management and control module that interacts with our Term-Master® Terminal Network Management System. Term-Master is designed to provide mission-critical functionality to users of our terminals. Term-Master is the basis for an integrated terminal management approach that centrally supports multiple merchant locations, remote and automated downloading of terminal application software, multiple application software management, merchant terminal set-ups, and performance monitoring and on-line diagnostics. Term-Master provides a highly-efficient and cost-effective system for administering terminal functions in multiple locations. Our product offerings in terminal management range from the basic functionality offered in our new condensed Term-Master, to an Internet-provided and managed system in I-Term-Master, to the complete terminal management system, Term-Master Suite.

Network Application Software. We work closely with our customers to develop standard and customized applications that operate on our network products. To date, we have developed over 400 network software applications. Our Hybrid Transport Switching Protocol (HTSP) provides a secure routing protocol that allows for the transparent transport of diverse applications using multiple wide area network connections. HTSP and Hypercom network products are currently supporting the global transactions of Europe’s largest bank.

Network Management Software. Every network application software program we produce includes a management and control module that interacts with our HypercomView™ (formerly IENView®) Network Management System. HypercomView sets new standards in graphical user interface (GUI) based management for detail, ease and speed. Its easy-to-read screens and maps help network managers configure, administer, and troubleshoot complex POS and data networks.

We are committed to providing a high level of service and support to our customers in a cost-effective manner. We provide a wide range of support services that contribute to the increased profitability of our customers and meet their individual needs. In the U.S., we provide consulting services to assist with strategies and alternatives for POS payment systems, assist in the design, installation, integration and management of POS payment systems, and design customized software applications. We also provide deployment, training, technical assistance, help desk, and maintenance along with formal training programs for engineers, developers and systems administrators. We also provide to our customers, either directly or through third party merchant service providers, value-added services such as deployment and customized packaging services, PIN pad encryption, equipment and asset management, merchant training, system upgrades and conversions, help desk services, and terminal repair and refurbishing.

Internationally, we offer support services directly or through our distributors or other third party providers. The level of services available varies by region. For example, in Brazil, we provide full on-site support services such as installation, training, repairs and help desk services. In other markets, we maintain smaller direct support operations and provide only help desk services and repair services. In these markets, we contract with third party providers to provide more extensive support services.

In the U.S., we provide up to a five-year warranty on our POS terminal products and a one-year warranty on other products. We believe our five-year warranty on POS terminal products results in a lower total cost of ownership than competitors’ products and contributes significantly to our reputation for providing high-quality, reliable products. Internationally, our warranty is typically one year for terminals and 90 days for printers and other peripherals.

POS Products. In the U.S., our customers are predominantly large domestic and international financial institutions, electronic payment processors, independent sales organizations, credit card companies, distributors, resellers and merchants. The majority of our U.S. customers resell our products to end-users, which are typically small and mid-sized retail businesses and multiple retail stores of large corporations. Outside the U.S., we sell primarily to large banks and financial institutions that provide our products to their end-users.

Network Products. Our Network Systems customers generally consist of large financial institutions, retailers, lotteries, electronic payment processors, resellers and other enterprises that have substantial branch networking requirements spanning an average of 200 sites, and want to leverage their existing equipment by connecting to networks.

In any given year, select customers may account for a significant percentage of net revenue. For the year ended December 31, 2003, First Data Corporation and its affiliates accounted for 9.3% of our consolidated net revenue. Including First Data Corporation, our two and five largest customers accounted for 16.3% and 24.6% of our consolidated net revenue, respectively.

The electronic transaction industry is subject to growth cycles. The trends that impact the industry include the following:


	•	Increased awareness of new communications technologies and how to harness them effectively;

	•	Wireless Wide Area Networks using high-speed technologies such as GPRS, GSM and Bluetooth®, that deliver card payment devices that are “always on”;

	•	Internet enabled communications for POS terminals;

	•	Increasing adoption of computer chip or “smart” cards that store value and information or secure token, particularly in Europe and more recently in Latin America and Asia;

	•	Increasing popularity of debit cards that require country specific high-security technology;

	•	Adoption of card payment in the quick service restaurant industry;

	•	Use of POS systems in vertical industries, such as health care and the electronic payment of government benefits;

	•	Significant and increasing opportunities to replace or upgrade the existing POS terminal base to support the more enhanced functionality and product features increasingly demanded in the marketplace; and

	•	Expected POS industry growth opportunities in China, India and Russia and other developing countries.

We sell our POS payment system solutions domestically through our direct sales force and independent third-party resellers, including financial institutions, electronic payment processors, service providers and distributors, and internationally through financial institutions and distributors.

Access to the industry’s channels for marketing, sale and distribution, and to value-added resellers, is a critical factor for achieving success as a provider of POS products. We have leveraged our extensive and long-standing relationships in the industry with banks, card associations, processors, independent sales organizations, value-added resellers and others to complement our sales efforts.

Our general marketing strategy is coordinated from our Phoenix, Arizona headquarters; however, each region develops programs to meet the needs of their local markets. Components of our marketing program include trade shows, news releases, editorial interviews, industry analyst briefings, speaking platforms/engagements, training and technology seminars, sales collateral and white papers, print advertising, articles and newsletters supported by our marketing, public relations and technical publications group.

Product development and strategy are also coordinated from our Phoenix headquarters. Our sales, marketing, manufacturing and engineering groups work closely with the regions to accommodate the needs and provide product solutions specific to local and individual customer requirements.

Our value-added reseller channel is comprised of resellers and developers that support vertical and specialty markets such as retail/ restaurant, e-commerce and gaming. The applications being developed by our partners are a complement to those applications we develop internally and effectively extend our market penetration while also reducing our cost of software development.

Our primary manufacturing operations for the manufacture of POS payment systems are conducted in China. Our wholly-owned Chinese subsidiary controls the planning, final assembly and final product testing, while using a subcontractor for subassembly processes. This maximizes asset utilization while providing significant flexibility. In the third quarter of 2002, we terminated our direct manufacturing operations in Brazil and contracted with a leading electronics manufacturing services provider to provide these services. This decision enabled us to eliminate a fixed cost in favor of a more variable expense structure, leverage the operating efficiencies of a larger global manufacturer, reduce our working capital requirements, including the use of cash, and mitigate our foreign currency exposure. We outsource the manufacture of our HFT family of products in Sweden through a third-party manufacturer. In the United States, we use a third-party contract manufacturer in the Phoenix, Arizona area for our networking products.

To control product costs, we centrally manage product documentation and material requirements planning from our Phoenix facility, utilizing an integrated computer system linking all Hypercom manufacturing and design centers. Centralized management of the planning processes, combined with regional-market procurement, allows us to ensure quality components are used in our products, take advantage of volume discounts and maximize customer responsiveness. Our product development and manufacturing organizations engineer and test our new products to recognized performance, quality and regulatory standards.

We also rely on third-party suppliers for certain components of our POS payment systems and networking products. We purchase directly from select suppliers, using distributors where flexibility is appropriate. We have been able to obtain favorable pricing on commodity items as well as custom designed components. Our suppliers must meet high standards of component quality and delivery performance.

Since our inception, we have made substantial investments in research and development. With respect to our POS payment system and transaction networking products, our development efforts are focused on products, including both hardware and software, that support new technologies and payment products emerging in the electronic transaction industry. We work closely with our customers to define new product concepts and identify emerging applications for both our hardware and software products. Development projects are evaluated through a management review process and assigned to our development centers based upon the potential value of the target markets, as well as the technology, staff resources and engineering expertise requirements. Bringing quality products to market in a timely manner is a primary objective of all our product development initiatives.


	•	Identification of the applicable market for the product.

	•	Design of the product for the market.

	•	Engineering and development of the product.

	•	Testing of the product.

	•	Quality assurance with respect to the components and product performance.

	•	Certification of the hardware and software by applicable organizations.

	•	Production.

We design and develop all of our products and incorporate where appropriate, technologies from third parties and those available in the public domain. Our product development units are principally headquartered in Phoenix, Arizona. Development staffs also are located in Dallas, Texas, Australia, Brazil, Hong Kong, Latvia, Russia, Singapore, Sweden, and the United Kingdom.

In the periods ended December 31, 2003, 2002 and 2001, our research and development expenditures from continuing operations were $24.2 million, $24.7 million, and $28.1 million, respectively. To date, a substantial majority of our research and development costs have been expensed as incurred.

The POS equipment business is seasonal with net revenue and results of operations typically stronger from July to December. This seasonality is generally attributable to the following factors:


	•	Increased POS purchases to satisfy increased retail demand during the holiday season;

	•	Incentive programs that VISA and MasterCard offer from July to December to encourage merchants to offer card-based payment systems;

	•	Allocation of customers’ capital budgets by the end of March, with volume shipments beginning in July; and

	•	Timing of new product availability.

The markets in which we operate are highly competitive. With respect to our POS payment system products, we compete primarily on the basis of ease-of-use, product performance, price, features, quality, the availability of application software programs, the number of third-party network host and telecommunication system certifications we have obtained for our products and application programs, rapid development, release and delivery of software products and customer support and responsiveness. Software products compete on the basis of functionality, scalability, quality and support.


	•	In the POS terminal market, our global competitors are Ingenico, a France-based company, VeriFone, Inc., a privately-held domestic company, and Lipman, an Israel-based, publicly-held company. According to The Nilson Report (September 2003), the top three manufacturers (Hypercom, VeriFone and Ingenico) accounted for approximately 65% of POS terminals shipped in 2002, while 46 other manufacturers accounted for the remaining 35%. In any particular market, we may also find ourselves in competition with participants that compete on either a regional or local country basis, within certain market segments or with a limited range of products and services.

	•	In the multi-lane POS market, we offer terminals designed specifically for the multi-lane retailer environment. Our multi-lane terminals compete with integrated electronic cash register/ POS terminal products from companies such as IBM, Siemens, NCR, ICL and Micros.


	•	In the transaction network products market, our primary competitors are Cisco and UTStarcom, both of which are U.S.-based.

Marketing in foreign countries poses additional challenges, the more common being a customer preference for a national vendor, difficulties in obtaining necessary certifications, and an ability to accommodate government imposed policy requirements.

Our success is attributable in part to our proprietary technology. We rely upon patents, copyrights, trademarks and trade secret laws to establish and maintain our proprietary rights in our technology and products.

We currently hold patents issued in the U.S. and several other countries relating to POS terminal products. We also have a number of pending U.S. and foreign patent applications relating to our POS terminal products, as well as our Integrated Enterprise Networking product family.

We currently hold trademark registrations in the U.S. and numerous other countries for the “Hypercom” mark and logo. In addition, we have several other U.S. and foreign trademark registrations and pending U.S. and foreign trademark applications relating to our products and services.

We embed copyright notices in our software products advising all users that the software is owned by Hypercom. We also place copyright notices on documentation related to these products. We routinely rely on contractual arrangements to protect our proprietary software programs, including written contracts prior to product distribution or through the use of shrink-wrap license agreements. We typically do not obtain federal copyright registrations for our software.

Other parties may independently develop products or technologies that are equivalent or superior to those of Hypercom, and the patents, trademarks, copyrights, confidentiality agreements and internal safeguards upon which we rely may not be adequate to protect our interests.


	•	meet industry standards as imposed by VISA, MasterCard, and others;

	•	be certified to connect to some public telecommunications networks;

	•	comply with Federal Communications Commission regulations; and

	•	comply with Underwriters Laboratories’ regulations.

We must also comply with state, federal, and international laws governing such areas as occupational health and safety, minimum wages, work hours and overtime, retirement and profit-sharing plans and severance payments, and the use, storage, handling, and disposal of dangerous chemicals.

In foreign countries, our products must comply with local telecommunications standards, recommendations of quasi-regulatory authorities, and recommendations of standards-setting committees. In addition, public carriers require that equipment connected to their networks comply with their own standards. These standards in part reflect their currently installed equipment. Some public carriers have equipment that does not fully meet current industry standards. We must address this issue in designing enterprise-networking products. Although we believe our products currently meet all applicable industry standards, we cannot guarantee that our products will comply with future standards. In addition, carriers set the tariffs that govern rates for public telecommunications services, including their features and capacity. These tariffs are subject to regulatory approval. Changes in the tariffs could have a material adverse effect on our business and financial condition.

As of December 31, 2003, we employed 1,059 persons, including 444 in the U.S. (50 in manufacturing, 88 in service and support, 62 in sales and marketing, 147 in research and development and 97 in finance and administration). The remaining 615 employees were in international locations.

None of our employees is represented by a labor union, and we consider our relations with our employees to be positive. We have experienced no work stoppages.

Competition for technical personnel in our industry is intense. To date, we have been successful in recruiting and retaining qualified employees, but there is no assurance that we will continue to be successful in doing so in the future. Our future success depends in part on our continued ability to hire, assimilate and retain qualified personnel.

Christopher S. Alexander, 55: Chairman of the Board of Directors since July 2002; President and Chief Executive Officer since November 2000; July 1999 to October 2000, President of Hypercom Transaction Systems Group; 1998 to 1999, Chief Operating Officer, Hypercom Corporation; 1993 to 1998 Chief Operating Officer of Hypercom International.

John W. Smolak, 55: Executive Vice President, Chief Financial and Administrative Officer since April 2002; September 2000 to March 2001, Chief Financial Officer of Suburban Propane L.L.P., a distributor, Whippany, New Jersey; January 1999 to September 2000, Senior Vice President Finance and Administration and Chief Financial Officer of 1-800 Flowers.com, a retailer, Westbury, New York; and February 1995 to May 1998, Senior Vice President and Chief Financial Officer of Lechters, Inc., a retailer, Harrison, New Jersey.

William A. Dowlin, 57: Executive Vice President, Product Development and Manufacturing, since November 14, 2003; President, Hypercom Manufacturing Resources, Inc., since July 1, 1997.

Guilherme Blumenthal, 43: Executive Vice President, Sales and Operations, since November 14, 2003. October 2000 to October 2003, Senior Vice President, Finance and Operations, Transaction Systems Group, Hypercom Corporation; August 1999 to September 2000, Senior Vice President and General Manager, Hypercom Latin America; January 1999 to July 1999, Chief Operations Officer, Hypercom Latin America; August 1997 to January 1999, Chief Operations Officer, Hypercom Brazil; January 1997 to July 1997, General Manager of Netset, a services company in Brazil, following its acquisition by Hypercom; March 1995 to December 1996, founder and operator of Netset in Brazil.

Douglas J. Reich, 60: Senior Vice President since January 2004; Chief Compliance Officer since May 2003; General Counsel and Secretary since November 2001; and July 1996 to January 2001, Senior Vice President, General Counsel and Secretary of Wavo Corporation, a digital media services provider, Phoenix, Arizona.

Our corporate headquarters are located in Phoenix, Arizona, where we own an approximate 142,000 square foot building that is also utilized for research and development, design, prototype manufacturing, testing, and repair. We lease an adjacent 23,800 square foot building, which is used primarily for our network solutions products and services, pursuant to a lease that expires August 31, 2011.

We own an approximate 23,000 square foot office floor in Hong Kong that is utilized for administrative, sales and support, and manufacturing support services. We own an approximate 102,000 square foot facility in Brazil that is utilized for administrative, warehouse, distribution, and sales and support services that is currently being held for sale.

We utilize a third party contract manufacturer in Shenzhen, China for the manufacture and sub-assembly of certain of our products. This manufacturer also provides space in its facility for use by us in conducting the final assembly of these products.

We also lease various facilities in Arizona, Florida, Georgia, Texas, Australia, Chile, China, Hungary, Japan, Latvia, Mexico, Puerto Rico, Russia, Singapore, Sweden, and the United Kingdom, for sales, support, representation, and research and development activities.

We believe that our facilities are adequate for our current operations and will be sufficient for the foreseeable future.

The Company currently is a party to various legal proceedings, including those noted below. While management presently believes that the ultimate outcome of these proceedings, individually and in the aggregate, will not have a material adverse effect on our financial position or overall trends in results of operations, litigation is subject to inherent uncertainties, and unfavorable rulings could occur. An unfavorable ruling could include money damages or, in cases for which injunctive relief is sought, an injunction. Were an unfavorable ruling to occur, there exists the possibility of a material adverse impact on the net income of the period in which the ruling occurs or future periods.

Brazilian Central Bank Administrative Proceeding. In May 2002, the Brazilian Central Bank Foreign Capital and Exchange Department (Bank) commenced an administrative proceeding against the Company’s subsidiary, Hypercom do Brasil Industria e Comercio Ltda. (“HBI”), alleging that it is subject to a fine totaling R$197,317,538 (equivalent of U.S. $68,233,466 as of December 31, 2003) for failing to pay Hypercom, as the parent company shipper and seller, for imported inventory items during the applicable 180 day period established for payment in the respective Statements of Importation. We understand that the Bank has also instituted similar actions against the Brazil subsidiaries of other U.S. corporations. In July 2002, HBI petitioned the Federal Civil Court in Sao Paulo, Brazil to have the administrative proceeding suspended and the applicable provision of the Brazilian law declared unconstitutional. In August 2002, the Court rejected HBI’s motion for an injunction and HBI filed an interlocutory appeal. In September 2002, the Judge reviewing the interlocutory appeal issued a preliminary decision granting a stay of the administrative proceeding. Also in July 2002, HBI filed an administrative defense with the Bank, which is presently under review and subject to no deadline. In May 2003, the Federal Civil Court rendered judgment dismissing HBI’s petition for a Writ of Mandamus. In June 2003, HBI appealed this judgment. HBI’s counsel in both proceedings has advised the Company that, in their opinion, the fine is confiscatory in nature and illegal, and does not believe that such fine will be charged on the amount established by the Bank.

Colleen E. Ryan v. Hypercom Corporation, et al. In June 2002, the Arizona Court of Appeals ruled on the appeal of this former employee from a decision of the Superior Court of Maricopa County which had granted summary judgment in favor of the Company and dismissed the employee’s sexual misconduct claims against the Company, a former executive, and a current executive, based on the enforceability of a settlement agreement with such employee. The Court of Appeals reversed the lower court’s ruling and held that the factual issues related to the Company’s motion to enforce the settlement agreement must be decided by a jury, rather than the court, and remanded the case back to the trial court for further proceedings. The Company sought review of that decision by the Arizona Supreme Court, which denied the petition in January 2003. The case was then remanded to the trial court for further proceedings. A jury trial with regard to the enforceability of the settlement agreement has been set for April 2004. If required, a separate jury trial will be held at a later date with regard to the other claims of the plaintiff’s complaint.

The Company did not submit any matters to a vote of shareholders during the fourth quarter of 2003.

Item 5. Market for Registrant’s Common Equity and Related Shareholder Matters

The Company’s common stock trades on the New York Stock Exchange (“NYSE”) under the symbol “HYC.” The following table sets forth, for the fiscal quarters indicated, the high and low sales prices for the common stock as reported on the NYSE.

The Company has not paid any cash dividends on its Common Stock. The Company currently intends to retain its earnings for its business and does not anticipate paying any cash dividends on its Common Stock in the foreseeable future. See Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Liquidity and Capital Resources”.

As of March 5, 2004, we had approximately 87 stockholders of record and approximately 4,963 beneficial shareholders.


(1)	Purchase made pursuant to repurchase program announced on August 15, 2003. Under the terms of the plan, the Company is authorized to purchase up to $10 million of common stock.

In 1999, we changed our fiscal year end to December 31 from June 30. This change was effective December 31, 1999. The following table contains selected consolidated financial data for the year ended June 30, 1999, the six months ended December 31, 1999 and the years ended December 31, 2000, 2001, 2002 and 2003, derived from our audited consolidated financial statements. The selected consolidated financial data for the twelve months ended December 31, 1999 was unaudited, but was derived from the audited consolidated financial statements for the six months ended December 31, 1999, combined with our unaudited financial statements for the six months ended June 30, 1999. The selected financial data should be read in conjunction with our consolidated financial statements, related notes and the section of this annual report entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Historical consolidated financial data may not be indicative of our future performance. (In thousands, except share data and percentages).


(1)	During the third quarter of 2002, we committed to a profit improvement plan which included the closure of offices around the world in favor of a more cost-effective distributor sales model and the termination of our direct manufacturing operations in Brazil. Restructuring charges in cost of sales include $2.0 million related to the write-down of inventories and other related costs. Restructuring charges of $4.4 million, which are separately stated, include $3.6 million related to the write-down of a building and other fixed assets to their estimated fair value and $0.8 million related to termination costs and other charges. See note 12 to the financial statements.

(2)	During the third quarter of 2000, we wrote-off our remaining $4.1 million investment in Cirilium Corporation, a joint corporate venture that we had formed in late 1999 with Inter-Tel Incorporated. Through September 30, 2000, we had accounted for our investment in Cirilium on the equity method and had reported $5.8 million in losses in connection with this investment. This write-off and the reporting of these losses, in the total amount of $9.9 million, contributed to our net loss for the year ended December 31, 2000.

(3)	In connection with the early retirement of two term loans, we recorded a $2.6 million loss on early extinguishment of debt. The loss resulted from the write-off of unamortized debt issuance costs and a loan discount associated with our term loans.

(4)	During 2002, we increased the valuation allowance on our deferred tax assets by $20.0 million, of which $16.0 million contributed to our loss before discontinued operations and cumulative effect of change in accounting principle and $4.0 million was recorded in discontinued operations related to Golden Eagle for the period ending December 31, 2002.

(5)	During the third quarter of 2002, the Company identified certain unprofitable businesses and, effective with the decision to hold these operating units for sale, recorded a loss of $8.0 million to write-down the assets to their estimated fair value. For comparative purposes, all prior operating results of these unprofitable businesses have been reclassified to reflect the results of operations in discontinued operations.


		During 2003, the Company completed the disposition of all remaining operating units identified and initially held for sale in September 2002. In connection with the disposition of these operating units, the Company recorded a loss on sale of $3.2 million during 2003 comprised of a $0.3 million cash infusion made by the Company in accordance with the terms of the sale, non-cash inventory and fixed asset write-downs of $1.4 million, severance costs of $0.5 million, the write-off of $0.8 million in uncollectible accounts receivable, and facility lease and other exit costs of $0.2 million.


(6)	Consistent with the Company’s strategy of disposing of operating units not aligned with its core business, the Company sold its direct finance lease subsidiary, Golden Eagle, effective October 1, 2003, for $30.0 million gross cash proceeds, and recorded a $7.0 million gain net of severance and other exit costs. As a result of the disposition, the net operating results of Golden Eagle have been reported within discontinued operations for all periods presented.

(7)	During 2002, we adopted SFAS No. 142, Goodwill and Other Intangible Assets. Under the transition provisions of SFAS 142, we evaluated our reporting units for impairment of goodwill and recorded a $21.8 million write-off primarily attributable to goodwill associated with the 2000 acquisition of Golden Eagle Leasing.

(8)	Per share data is diluted per share, except for the years ended December 31, 2000, 2001, and 2002, as the effect of common stock equivalents in those years was anti-dilutive.

(9)	Subsequent to the release of its operating results for the third quarter ended September 30, 2003, and prior to the filing of its Form 10-Q for the period, the Company identified $1.1 million of prepaid taxes at a foreign subsidiary not expected to be recoverable. Upon review of the transactions that gave rise to the amounts, the Company determined that these prepaid amounts related to transactions which had occurred in 1999 and 2000, and were not correctly interpreted by the personnel responsible for financial reporting and, as a result, were not correctly recorded in light of information that was available at that time. The Company has determined that this is an accounting error and should be corrected by restating the amounts previously reflected in the 1999 and 2000 financial statements. Accordingly, the Decem-

ber 31, 2002 balance sheet has been restated to reduce prepaid expenses and other current assets and increase accumulated deficit by $1.1 million, respectively. The Company reflected the results of this restatement in the 1999 and 2000 information presented. The correction resulted in the reduction of six months ended December 31, 1999 sales and net income by $1.1 million, respectively, and reduced earnings per share by $0.04. The year ended 2000 sales were reduced by $0.6 million, the net loss increased by $0.6 million, and net loss per share increased by $0.01 (see Note 2).

For a presentation of certain of the above information on a quarterly basis for each of our four quarters refer to note 21 of our audited consolidated financial statements for the year ended December 31, 2003 and 2002 appearing elsewhere in this Annual Report on Form 10-K.

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following sets forth a discussion and analysis of our financial condition and results of operations for the three years ended December 31, 2003. This discussion and analysis should be read in conjunction with our consolidated financial statements appearing elsewhere in this Annual Report on Form 10-K. The following discussion contains forward-looking statements. Our actual results may differ significantly from the results discussed in such forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those discussed in Exhibit 99.1 of this Annual Report on Form 10-K entitled “Cautionary Statement Regarding Forward-Looking Statements and Risk Factors,” in the discussion below and elsewhere in this Annual Report on Form 10-K.

Our discussion and analysis of our financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent liabilities. On an on-going basis, we evaluate past judgments and our estimates, including those related to bad debts, product returns, long-term contracts, inventories, goodwill and other intangible assets, income taxes, financing operations, foreign currency, and contingencies and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.

We believe the following critical accounting policies affect our more significant judgments and estimates used in the preparation of our consolidated financial statements.

Our sales relate to product shipments, which are recognized upon shipment of product pursuant to Staff Accounting Bulletin No. 101 and No. 104 “Revenue Recognition in Financial Statements” (SAB 101 and 104). Service revenues and revenues from long-term contracts are each less than 10% of our revenues. Although we meet the requirements of SAB 101 and 104 upon shipment of product and the recording of revenue, we continually evaluate our accounts receivable for any bad debts or product returns and make estimates for any bad debt allowances or product return reserves as the specific situations dictate.

We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. We compute such allowance based upon a specific customer account review of our larger customers’ and balances in excess of 90 days old. Our assessment of our customers’ ability to pay generally includes direct contact with the customer, investigation into our customers’ financial status, as well as consideration of our customers’ payment history with us. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. If we determine, based on our assessment, that it is more likely than not that our customers will be unable to pay, we will charge off the accounts receivable.

We record reductions to revenue based on estimates of product returns. The estimate of product returns is based on historical return trends as well as our assessment of individual customer orders and shipments. Such returns can result from customer nonpayment, in which we request that our product be returned, or a decision on the part of the customer to return the product.

Direct-financing lease activity was reported in our direct-financing lease subsidiary, Golden Eagle. We sold Golden Eagle in the fourth quarter of 2003, recognizing a gain on sale of approximately $7.0 million. The gain and operating results of Golden Eagle for all prior periods presented have been recorded and reclassified, respectively, into discontinued operations in the consolidated statements of operations. The net investment in direct financing leases reported in the consolidated balance sheets at December 31, 2002 relates solely to Golden Eagle. In addition to the lease contract receivables and initial direct costs, the balance of net investment in direct financing leases contains an allowance for credit losses and an amount representing an estimate of the unguaranteed residual value of the equipment under finance lease. The balance of net investment in financing leases was subsequently realized at the time of sale, October 1, 2003.

Certain sales of product are sold under a capital lease arrangement, recorded as a sales-type lease in accordance with SFAS No. 13 Accounting for Leases, as amended. Sales-type lease revenues consist of the initial sale of the product shipped and the interest and maintenance elements of the lease payments as they are earned. We maintain an allowance for estimated uncollectible sales type lease receivables at an amount that we believe is sufficient to provide adequate protection against losses in our sales-type lease portfolio. Our allowance is determined principally on the basis of historical loss experience and management’s assessment of the credit quality of the sales-type lease customer base. If loss rates increase or credit conditions at our customers deteriorate, we may need to increase our allowance for uncollectible sales-type leases.

In addition, as part of the initial recording of our sales-type leases, we estimate the unguaranteed residual value of the equipment under sales-type lease. This is the estimated fair value of the equipment that will be returned to or purchased from us at the end of the initial lease period. Our estimate of the residual value is based on industry standards and our actual experience. If market conditions change negatively, it could have an adverse impact on the estimated residual value amount.

We are involved in one long-term contract with the Brazil Health Ministry requiring substantial performance of customized software and hardware. We recognize revenues and an estimated gross profit upon the attainment of scheduled performance milestones under the percentage-of-completion method. We follow this method since the contract contains well-defined performance milestones and we can make reasonably dependable estimates of the costs applicable to various stages of our contract.

Our gross profit estimates rely on our continuous estimates of total contract costs compared to contract revenue and any claims in excess of contract revenue where it is both probable the claims will result in additional contract revenue and the amount of the excess claim can be reliably estimated. Previously recognized gross profits and the valuation of deferred contract costs are subject to revisions as the contract progresses to completion and any claims for revenues in excess of the original contract are settled. Revisions in profit estimates and the valuation of deferred contract costs are charged to income in the period in which the facts that give rise to the revision become known.

We write down inventory for estimated obsolescence or slow moving inventory equal to the difference between the cost of inventory and the estimated market value based upon assumptions about future demand and market conditions generally over a twelve-month period on an item by item basis. If actual market

During 2002, we recorded a full valuation allowance on our then remaining unreserved deferred tax asset balance due to the impact of a continued economic downturn on our estimated U.S. sourced future income. As a result, there are no remaining unreserved balances of deferred tax assets reported on the balance sheets as of December 31, 2003 and 2002. The valuation allowance is subject to reversal in future years at such time that the benefits are actually utilized or, operating profits, in the tax jurisdictions giving rise to the deferred tax assets, become sustainable at a level that meets the recoverability criteria under SFAS 109 Accounting for Income Tax. The recoverability criteria in SFAS 109 requires our judgment of whether it is more likely than not, based on an evaluation of positive and negative evidence, that a valuation allowance is not needed. If in the future, positive evidence of sufficient quality and quantity overcomes the negative evidence, we would reverse all or a portion of the valuation allowance resulting in a decrease to our income tax expense in our consolidated statement of operations. We evaluate the realizability of the deferred tax assets and need for valuation allowances quarterly.

The company does business in a number of different countries. Tax authorities may scrutinize the various tax structures employed by the company in these countries. We believe that we maintain adequate tax reserves, including our valuation reserve for deferred tax assets, to offset the potential tax liabilities that may arise upon audit in these countries. If such amounts ultimately prove to be unnecessary, the resulting reversal of such reserves would result in tax benefits being recorded in the period the reserves are no longer deemed necessary. If such amounts ultimately prove to be less than the ultimate assessment, a future charge to expense or reduction to our related valuation reserve would result. In addition, any potential tax liabilities that may arise upon audit could affect the individual items that comprise the company’s fully-reserved deferred tax asset balance.

On an ongoing basis management monitors the need to provide an estimated loss contingency arising from normal operations or litigation matters. There are no such contingencies provided for at December 31, 2003. We rely on our in-house counsel and outside counsel to advise us about ongoing litigation matters. Based upon information available at this time, we believe our current litigation matters will not have a material adverse effect on the results of operations and our financial condition.

The following overview will highlight certain key events and factors impacting our financial performance over the past three years:


	The year 2001 was highlighted by our focus on the performance deficiencies at Golden Eagle and our debt and equity activity. As discussed previously, Golden Eagle was sold in the fourth quarter of 2003, and consequently the operating results of Golden Eagle have been reclassified into discontinued operations for all periods presented.

	One of our main objectives was to improve the financial performance of Golden Eagle. As a result of our continued focus on Golden Eagle, we recorded an incremental charge of $7.2 million in the first quarter of 2001 to strengthen credit reserves for certain segments of Golden Eagles’ direct finance lease receivables that had been specifically impacted by certain events of that economic period. This charge was recorded in costs of revenue and is included in the loss from discontinued operations for the year ended December 31, 2001.

Our debt and equity activity in 2001 began with a series of interim measures to raise cash in anticipation of refinancing our primary credit facility. These interim measures included the issuance of common stock, and certain bridge borrowings that were ultimately converted to common stock through conversion rights attached to the borrowings, or from the repayment of the bridge borrowings with our common stock. Such financing and equity measures amounted to $25.9 million. We completed a refinancing of our principal credit facility in August 2001 with a new $45 million senior secured credit facility including a line of credit and two term loans. Although this new facility provided us with increased liquidity, it was a relatively expensive source of capital. Consequently, and as more fully described in our consolidated financial statements, we paid off a significant portion of these facilities with proceeds from a private equity offering completed in March 2002. The bridge borrowings and new credit facility included the issuance of stock warrants, which further contributed to our higher interest costs in 2001.


	The year 2002 was highlighted by the completion of a private placement of our common stock, significant charges related to the carrying value of goodwill and deferred tax assets, the implementation of a profit improvement plan and a significant improvement in income from continuing operations.

	In the first quarter of 2002, we completed the issuance and sale of common stock in a private equity offering. Net proceeds from the offering of $36.5 million were used principally to pay off high cost debt. As a result of the early extinguishment of debt, we recorded a loss on early extinguishment of debt relating to for the write-off of debt issuance costs in the amount of $2.6 million in the first quarter of 2002.

	On January 1, 2002, we adopted SFAS No. 142 Goodwill and Other Intangible Assets. The adoption of SFAS 142 resulted in the complete write-off of goodwill balances, existing at January 1, 2002, in the amount of $21.8 million in the second quarter. In accordance with SFAS 142, this write-off was reported as a cumulative effect of change in accounting principle in the statement of operations.

	During the third quarter of 2002, we increased our valuation allowance on our then remaining deferred tax assets by $20.0 million. The increase in the valuation allowance increased our tax expense attributable to both continuing operations and discontinued operations by $20.0 million. There were no remaining balances of deferred tax assets reported on the balance sheet as of December 31, 2002.

	As discussed further in Management’s Discussion and Analysis and in the Notes to the consolidated Financial Statements, we undertook a profit improvement plan in 2002, which resulted in restructuring certain operations and holding other operations for sale as discontinued operations. The restructuring costs element of the plan were reported as expenses within income from continuing operations, while the losses from the discontinued operations are reported separately as part of our net loss. The restructuring charges totaling $6.4 million included write-downs to assets, including inventories and fixed assets, as well as accruals for severance and other operating expenses. Losses from discontinued operations totaling $14.8 million included $8.0 million in initial write-downs of assets to fair value, as well as the operating results of the discontinued operations during 2002.


	The year 2003 was highlighted by the completion of our profit improvement and restructuring plan initiated in September 2002 with a resulting improvement in operating and net income, strengthening of our balance sheet, and the sale of Golden Eagle.

	Completing our restructuring plan during 2003 allowed us to focus on our core terminal and network systems business, which resulted in improved gross margins while maintaining operating expenses at levels appropriate to support the core business activities. Gross margins improved principally from continuing improvements in reducing costs in our core set of product offerings through reductions in material costs as well as improved manufacturing efficiencies. Operating expenses were essentially unchanged from 2002 reflecting a leveling off of spending to match our business model as contemplated under our profit improvement and restructuring plan initiated in September 2002.


	In addition to improving our profits, we were able to strengthen our balance sheet as of December 31, 2003 compared to December 31, 2002. Improvements in our balance sheet are reflected in increased cash and short-term investment balances, elimination of current debt and increased working capital and stockholders’ equity. We continue to maintain a $10 million revolving line of credit, albeit there were no borrowings during 2003. These achievements are principally a result of our profit improvements, improvements in our accounts receivable days sales outstanding and inventory turnover, and the sale of Golden Eagle.

	While we continued to experience improvements in the financial performance of Golden Eagle, we decided a direct-finance leasing operation was outside our core business and did not have a long-term role in our strategic plan. Consequently, we sold Golden Eagle in the fourth quarter of 2003 resulting in a gain of $7.0 million, with gross proceeds received of $30.0 million.

	The following should be read in light of the matters highlighted in the Overview.

The following table sets forth the operating results expressed as a percentage of net revenue for the periods indicated. Results for any one or more periods are not necessarily indicative of future results.

Net revenue by geographic region is presented in the following table as a percentage of net revenues for the periods indicated:

The results of continuing operations discussed herein exclude the operations of the operating units being reported as discontinued operations (see Note 12 to the consolidated financial statements). Prior years’ results of continuing operations have been restated to reflect the discontinued operations on a consistent basis with 2003.

Net revenue for the year ended December 31, 2003 decreased $13.5 million or 5.5% to $231.5 million from $245.0 million in the same period in the prior year. Net revenues for 2002 include the attainment of a performance milestone under our Brazilian Health Ministry contract resulting in revenue of $8.6 million during the first quarter of 2002, versus $1.4 million in revenue recognized under the same contract in 2003. Performance milestones under this contract were substantially less than the milestones achieved in 2002, as we have entered the maintenance phase of this contract. In addition, during 2003 the company transacted the sale of terminals that the Company had previously leased to a third party to derive rental income under an operating lease. The sale of these terminals was accounted for under a sales-type lease arrangement and contributed $2.4 million in revenues. Exclusive of the revenues for the Brazil Health Ministry contract in both years and the revenues under the sales-type lease arrangement in 2003, net revenues declined during the year ended December 31, 2003 by $8.7 million compared to 2002. This decline is due principally to a decline in Network Systems revenues associated with one of its largest contracts. Revenues under this contract in 2003 were essentially limited to software maintenance, while 2002 included both hardware deliveries and software maintenance. There can be no assurance that Network Systems will be able to replace this contract in the future with one of equal size or duration. Additionally, 2003 revenues were impacted by a soft global economy and uncertainties in the first half of 2003 associated with the conflict in Iraq.

The remaining milestones under the Brazilian Health Ministry contract are expected to be completed during 2004, as we are in the final maintenance phase of this contract. However, as of December 31, 2003, we have identified and made a claim for approximately $6.7 million of revenue in excess of the agreed contract. We believe it is probable our claim will result in additional revenue and have reasonably estimated such amount in accordance with Statement of Position 81-1, Accounting for Performance of Construction-Type and Certain Production-Type Contracts. While the revenue related to these claims has not been recorded under our percentage-of-completion milestone approach, contract costs to be recovered by these revenue claims amounting to approximately $4.9 million have been deferred within other long-term assets at December 31, 2003 and 2002 and treated as normal costs of contract performance. If our revenue claim is denied or results in revenue less than our associated costs, our operating results would be significantly impacted.

Net revenue from services activities, principally derived from POS support services, and from our long-term contract with the Brazilian Health Ministry, each comprised less than 10% of total net revenue in each of the years ended December 31, 2003 and 2002.

the year ended December 31, 2002. Gross margin for the year ended December 31, 2003 was 41.5% compared to 37.3% in the same period in the prior year.

Both the change in cost of revenue and the gross margin were affected by various events in both 2003 and 2002. As discussed previously, 2003 included $1.4 million in revenue from the Brazilian Health Ministry contract versus $8.6 million recognized in 2002. This contract carries a fully absorbed operating margin currently estimated at 9.1% and thus can impact the overall margin percentage when revenues are inconsistent between periods. Further, 2003 gross margin benefited from the sale of fully depreciated terminals the Company had previously leased to a third party, contributing $2.4 million to the Company’s gross margin in 2003. Additionally, cost of revenues for 2002 includes the effects of restructuring charges in the amount of $2.0 million relative to our restructuring activity discussed below. Further, in connection with the Company’s transition of its manufacturing operations in Brazil to a contract manufacturer, certain sales orders in the Brazilian market were supplied from our factory in China for which importation and tax costs had the effect of decreasing the margin by approximately $0.8 million in 2002. The Company also wrote down inventory and incurred other incremental charges relative to assessments of net realizable value amounting to $0.7 million during the third quarter of 2002.

Exclusive of the Brazilian Health Ministry revenues and related cost of revenues, the sale of fully depreciated terminals in 2003 and the restructuring and other charges incurred during 2002, as noted above, the gross margin for the year ended December 31, 2003 and 2002 would be 41.1% and 39.8%, respectively. The increase in 2003 is a result of our continued manufacturing and product cost reductions and improved pricing in certain service operations.

Research and development expenses consist mainly of software and hardware engineering costs and the cost of development personnel. Research and development expenses for the year ended December 31, 2003 decreased $0.5 million or 2.0% to $24.2 million from $24.7 million in the same period in the prior year. The spending in research and development was flat year over year due to our continued focus on a cost efficient approach to research and development. Present development activities are primarily focusing on reducing the component costs of existing product and to select new product introductions having a commercially feasible market demand.

Selling, general and administrative expenses consist of sales and marketing expenses, administrative personnel costs, facilities operations and other corporate overhead. These expenses increased $0.9 million or 1.6% to $58.8 million for the year ended December 31, 2003 compared to $57.9 million in 2002. The slight increase principally represents certain additions to our direct sales activities as we identify new markets and promote new product offerings. The restructuring activity associated with 2002 is discussed further in the comparison of 2002 to 2001. During 2003, there were no new restructuring charges contemplated nor any additional restructuring charges incurred related to the restructuring plan initiated in 2002.

The Company incurred $2.5 million in interest expense for the year ended December 31, 2003 compared to $4.2 million in 2002. Interest expense for 2003 consists primarily of interest expense on long-term borrowings and amortization of deferred financing charges. Interest expense for 2002 includes essentially the same elements as 2003 plus additional interest incurred on two term loans with principal balances totaling $18.6 million and a $3.1 million note from a former director and former stockholder outstanding during the first quarter of 2002. The term loans and note were paid off in March 2002 with proceeds we received from a private placement of common stock.

Foreign currency losses totaling $2.8 million for the year ended December 31, 2003 were largely attributable to forward contract hedge premiums and local transaction losses in our Swedish subsidiary. Foreign currency losses for the year ended December 31, 2002 of $6.1 million related to the devaluation of the Brazilian real and Argentinean peso partially offset by gains in the British pound. The reduced loss is a result of a hedging program the Company has undertaken to mitigate foreign currency exposures. At December 31, 2003, the Company had foreign currency forward contracts outstanding in the amount of $34.4 million, denominated principally in the Brazilian real, British pound, Chilean peso and Australian dollar. Gains and losses on these contracts principally consisted of our mark-to-market adjustments, recorded in net earnings as foreign currency gains or losses.

Income tax expense before discontinued operations and cumulative effect of change in accounting principle for federal, state and foreign taxes was $4.1 million for the year ended December 31, 2003 and $16.5 million for the year ended December 31, 2002. The income tax provision for 2003 is comprised of income taxes associated with the Company’s profitable foreign locations.

As discussed in the Company’s 2002 Annual Report on Form 10-K, the Company recorded full valuation reserves against the Company’s unreserved deferred tax asset balance existing at September 30, 2002. Consistent with the facts and circumstances leading to our conclusion to provide a full valuation reserve against our deferred tax assets in 2002, we have provided a further valuation allowance against any net increases in deferred tax assets which in 2003 consisted principally of U.S. net operating losses generated during 2003. Accordingly, the valuation allowances render the effective tax rates for 2003 and 2002 not meaningful. These valuation allowances are subject to reversal in future years at such time that the benefits are actually utilized or, the operating profits in the U.S. become sustainable at a level that meets the recoverability criteria under SFAS 109. The valuation allowances are also subject to reduction to the extent the related net operating loss carryforwards and other deferred tax assets ultimately become unusable through expiration or additional assessments that could be made by various taxing jurisdictions.

There was no income tax expense recorded in discontinued operations for 2003, as the income tax was offset by the reversal of valuation allowances previously placed against deferred tax assets allocated to discontinued operations during 2002. Income tax expense recorded in discontinued operations for 2002 was $4.0 million, and was primarily attributable to valuation allowances placed against Golden Eagle’s deferred tax assets.

Net revenue for the year ended December 31, 2002 increased $8.2 million or 3.5% to $245.0 million from $236.8 million in the same period in the prior year. Net revenues for 2001 include the effects of a $7.5 million reserve for a sales return. Exclusive of the sales return, 2001 net revenues would have been $244.3. Further, 2002 net revenues include the attainment of a performance milestone under our Brazilian Health Ministry contract resulting in revenue of $8.6 million during the first quarter of 2002, versus $1.6 million in revenue recognized under the same contract in 2001. Exclusive of the revenues for the Brazilian Health Ministry contract in both years and the sales return in 2001, net revenues declined during the year ended December 31, 2002 by $6.3 million compared to 2001. This decline is due principally to a decline in revenues in Network Systems revenues which was principally due to the fulfillment of substantial orders under one of its largest contracts throughout 2001. Deliveries under such contract declined during 2002 as the contract neared completion. There can be no assurance that Network Systems will be able to replace this contract in the future with one of equal size or duration.

Net revenues from services activities, principally derived from POS support services, and from our long-term contract with the Brazilian Health Ministry, each comprised less than 10% of total net revenue in each of the years ended December 31, 2002 and 2001.

Our cost of revenue includes the cost of raw materials, manufacturing labor, overhead and subcontracted manufacturing costs, as well as loan loss provisions with respect to sales-type leases. The costs of revenue for the year ended December 31, 2002 increased $8.3 million or 5.7% to $153.6 million from $145.3 million for the year ended December 31, 2001. Gross margin for the year ended December 31, 2002 was 37.3% compared to 38.6% in the same period in the prior year.

Both the change in cost of revenue and the gross margin were affected by various events in both 2002 and 2001. As discussed previously, 2002 included $8.6 million in revenue from the Brazilian Health Ministry contract versus $1.6 million recognized in 2001. This contract carries a fully absorbed operating margin currently estimated at 9.1% and thus can impact the overall margin percentage when revenues are inconsistent between periods. Additionally, cost of revenues for 2002 includes the effects of restructuring charges in the amount of $2.0 million relative to our restructuring activity discussed below. Further, in connection with the Company’s transition of its manufacturing operations in Brazil to a contract manufacturer, certain sales orders in the Brazilian market were supplied from our factory in China for which importation and tax costs had the

effect of decreasing the margin by approximately $0.8 million in 2002. The Company also wrote down inventory and incurred other incremental charges relative to assessments of net realizable value amounting to $0.7 million during the third quarter of 2002.

Exclusive of the Brazilian Health Ministry revenues and related cost of revenues and the restructuring and other charges incurred during 2002, as noted above, the gross margin for the year ended December 31, 2002 and 2001 would be 39.8% and 38.8%, respectively. The increase in 2002 is a result of our continued manufacturing and product cost reductions and improved pricing in certain service operations.

Research and development expenses consist mainly of software and hardware engineering costs and the cost of development personnel. Research and development expenses for the year ended December 31, 2002 decreased $3.4 million or 12.1% to $24.7 million from $28.1 million in the same period in the prior year. The decreases over prior year are directly attributable to a more focused and cost efficient approach to research and development. Since substantially all development activities related to the introduction of the ICE product family and the ePic initiative are complete, the overall level of research and development activities has been reduced. Present development activities are primarily focused on reducing the component costs of existing product and to select new product introductions having a commercially feasible market demand.

Selling, general and administrative expenses consist of sales and marketing expenses, administrative personnel costs, facilities operations and other corporate overhead. These expenses decreased $5.6 million or 8.8% to $57.9 million for the year ended December 31, 2002 compared to $63.5 million in 2001. This decrease reflects significant cost containment measures put into place during the third quarter of 2001 and carrying forward for all of 2002, along with restructuring related savings identified in the third quarter and realized, in part, during the fourth quarter of 2002. The cost containment measures and restructuring activities involve both a reduction in staffing as well as the curtailment of discretionary expenses.

In September 2002, the Company committed to a plan to improve profits in its POS and Network Systems segment. The plan entailed downsizing and outsourcing certain operations and streamlining product offerings, changing to a distributor sales model versus a direct sales model in certain international locations, prioritizing and rationalizing research and development expenditures and disposing of certain unprofitable operations. The profit improvement plan encompassed both restructuring activities to be accounted and reported under SFAS 146, as well as discontinued operations to be accounted and reported under SFAS 144. See Note 12 to the Financial Statements.

The restructuring charges encompassed write downs of fixed assets and inventory, one-time termination benefits and other miscellaneous accruals incurred in connection with the Company’s profit improvement plan. The following table sets forth the expected costs to be incurred with the activity, the amount incurred during the period and the ending liability as of December 31, 2002 (in thousands):

Income from continuing operations for the year ended December 31, 2002 increased $4.5 million to $4.3 million compared to a loss from continuing operations of $0.2 million for the same period in the prior year. The improvement in operating results is principally from the aforementioned improvement in gross margins coupled with the cost containment measures impacting both research and development and selling, general and administrative expenses.

The Company incurred $4.2 million in interest expense for the year ended December 31, 2002 compared to $9.6 million for in the prior year. Interest expense for 2002 consists primarily of interest expense on long-term borrowings and amortization of deferred financing charges. Interest expense for 2001 includes essentially the same elements as 2002 and also includes amortization of $2.2 million in loan discounts from warrants issued and amortization of $0.7 million relating to a beneficial notes payable conversion feature, both related to our refinancing activity during 2001. In addition to these amortization charges, the reduction in interest expense in 2002 compared to 2001 is related to the repayment of two term loans totaling $18.6 million and a $3.1 million note from a director and principal stockholder during the first quarter of 2002. The repayment was facilitated by proceeds we received from a private placement of common stock in the first quarter of 2002. Relative to the decrease in interest expense, our total long-term debt decreased from $67.9 million at December 31, 2001 to $25.0 million at December 31, 2002.

Other income (expense) in the amount of $0.3 million for the year ended December 31, 2002 consisted principally of losses on fixed asset sales and net credits relating to corporate overhead charges allocated to discontinued operations. Income and (expense) in the amount of ($1.2) million for the year ended December 31, 2001 consisted primarily of charges associated with requirements under our debt forbearance agreements and other default related costs of $1.4 million and net credits relating to corporate overhead charges to discontinued operations. During 2002, the Company was not in default with its lenders and accordingly did not incur similar default related charges. The corporate overhead charges to discontinued operations were ceased at the time the discontinued operations were declared held for sale in September 2002.

Foreign currency losses totaling $6.1 million for the year ended December 31, 2002 were largely attributable to the devaluation of the Brazilian real and Argentinean peso partially offset by gains in the British pound. Foreign currency losses for the year ended December 31, 2001 of $2.6 million related to general currency declines in Europe and South America. There was no significant devaluation of currencies impacting 2001. Beginning in June of 2002, the Company resumed its foreign currency risk management strategy, which had been suspended starting in 2000 due to financial restrictions. At December 31, 2002, the Company had foreign currency forward contracts outstanding in the amount of $25 million, denominated principally in the Brazilian real and British pound. Gains and losses on these contracts principally consisted of our mark-to-market adjustments, recorded in net earnings as foreign currency gains or losses.

During the third quarter of 2002, we recorded a full valuation allowance on our then remaining unreserved deferred tax asset balance of approximately $20.0 million. We further increased our valuation allowance in 2002 for net increases in deferred tax assets that occurred principally by 2002 charges to expense that are not currently deductible or recoverable. The increase in the valuation allowance was based on the weight of all available evidence, principally influenced by the continued U.S. derived losses in the third quarter of 2002 coupled with a continuing extension of the U.S. recession as well as cumulative U.S. derived losses in recent years. The U.S. derived losses in the third quarter of 2002 and cumulatively over recent years together with an uncertain economic outlook for the U.S., were deemed to be significant negative evidence. As a result, the Company determined it did not meet the “more likely than not” recoverability criteria in SFAS No. 109, Accounting for Income Tax, requiring positive evidence of sufficient quality and quantity to overcome the negative evidence in order to support a conclusion that a valuation allowance is not needed. The valuation allowance is subject to reversal in future years at such time that the benefits are actually utilized or, the operating profits in the U.S. become sustainable at a level that meets the recoverability criteria under SFAS 109. There were no remaining unreserved balances of deferred tax assets reported on the balance sheet at December 31, 2002.

In addition to deferred tax expenses, which principally relate to our valuation allowance increases, the income tax provision for the year ended December 31, 2002 was comprised of income tax expenses from

foreign locations with taxable income and a current tax benefit for certain U.S. losses that can be carried back for refunds. As a result of this combination of occurrences, the effective tax rate for the Company in 2002 is not meaningful. The Company’s effective rate of income tax benefit on continuing operations was 9.9% for the year ended December 31, 2001. The income tax benefit rate in 2001 differed from the U.S. statutory rate principally due to foreign taxes attributable to profitable foreign operations that are less than the U.S. statutory rate, research and experimentation credits, the non-recognition of tax benefit on foreign currency translation losses and valuation reserves.

The Company has historically financed its operations primarily through cash generated from operations and from borrowings under a line of credit. The Company has also used borrowings under notes payable to fund working capital requirements and reduce its bank debt.

Cash provided by continuing operations increased $10.8 million to $23.5 million for the year ended December 31, 2003 from $12.7 million for the year ended December 31, 2002. The increase in operating cash flow between 2003 and 2002 is principally due to the Company’s continued focus on maintaining its decreased working capital requirements as well as the receipt of a $9.1 million income tax refund related to a U.S. net operating loss carry back claim filed during the first quarter 2003. The decrease in working capital requirements principally relates to net changes in accounts receivable, inventory and accounts payable during 2003, which more favorably impacted operating cash compared to net changes in those same working capital items during 2002. The change in inventory and its favorable impact on operating cash flow reflects a decline in inventory levels due to manufacturing efficiencies and maintaining inventory levels to support our core products. Accounts receivable and accounts payable changes during the twelve-month period ending December 31, 2003 compared to 2002 reflect normal variations in the customer collection and vendor payment process. Offsetting those events and factors increasing operating cash flows, the Company continues to experience growth in its sales-type lease portfolio requiring the use of operating cash flow. The Company is currently evaluating financing or outside funding source alternatives to augment the use of operating cash flows to fund the sales-type lease activity.

Cash provided by investing activities increased $17.7 million to $9.2 million for the year ended December 31, 2003 as compared to cash used in investing activities of $8.5 million in the same period a year ago. This increase is principally related to $32.5 million in cash proceeds received from the sale of the Company’s direct finance leasing business and other discontinued operations net of $17.4 million in excess cash reinvested in marketable securities during the 2003. Our current marketable securities primarily consist of various government agency debt securities and preferred equity securities. We classify these short-term investments as available-for-sale. As our cash flow from operations continues to grow, we may increase these investment balances. Capital expenditures declined $1.7 million from $6.0 million in 2002 to $4.3 million in 2003. Capital expenditures were higher in 2002 due to leasehold improvements incurred as a result of the relocation of the Company’s Brazilian manufacturing facility. During 2003, capital expenditures were principally for upgrades to computer software and equipment purchases. We currently intend to spend approximately $4.0 to $5.0 million during the next twelve months in capital expenditures principally to continue to upgrade computer software and hardware.

Cash provided by financing activities was $3.0 million for the year ended December 31, 2003, compared to cash provided by financing activities of $4.3 million in the same period a year ago. This $1.3 million decrease is primarily attributable to the Company’s on-going efforts to reduce long-term debt. During 2003, the Company was able to significantly reduce its long-term debt to $9.9 million from $25.0 million at December 31, 2002, principally as a result of the sale of Golden Eagle. At December 31, 2003, working capital and cash were $156.7 and $65.4 million, respectively, compared to $128.2 and $23.1 million at December 31, 2002, respectively.

private offering transaction exempt from registration under Section 4(2) of the Securities Act of 1933, as amended. The Shares were subsequently registered with the Securities and Exchange Commission effective May 2, 2002.

The net proceeds of the private offering amounted to $36.5 million and were used to repay two term loans with principal balances of $15.3 million and $3.3 million, respectively, under the Company’s credit facility, $3.1 million in outstanding loans from a director and principal stockholder and to reduce the outstanding borrowings under the Company’s $25 million revolving credit facility. The remaining proceeds were used for general corporate purposes.

In connection with the early retirement of the term loans, the Company recorded an extraordinary loss on retirement of debt of $2.6 million during the first quarter of 2002. In accordance with SFAS 145, Rescission of FASB Statements No.4, 44 and 64, amendment of FASB Statement No.13, and Technical Corrections, the Company has reclassified its $2.6 million extraordinary loss from early extinguishment of debt for the twelve months ended December 31, 2002 to pre-tax income (see Note 11).

Further, in connection with the private offering, the Company entered into an agreement with its principal lenders relating to its revolving credit facility which waived any default or event of default with respect to the delivery of certain collateral documents that the Company was obligated to deliver under the facility and permitted the Company to repay the term loans. The effective date of the Amendment was March 13, 2002.

Effective December 31, 2003, the Senior Secured Credit Facility was amended and restated to a fully cash secured arrangement in an effort to reduce costs and to further match the Company’s current liquidity needs. Under the terms of the amended and restated agreement, the Company is required to maintain a $25 million unrestricted cash balance and is limited on the amount of certain additional debt the Company can incur. Any borrowings under the revolving line of credit must be fully secured by an equal amount of cash. All other financial covenants and most of the restrictions under the former agreement were removed. The available credit on the revolving line of credit, which was previously reduced to $15 million during March 2003, was further reduced to $10 million under the amended and restated Senior Secured Credit Facility. The interest rate was reduced from the greater of 8% or prime plus 2%, to the greater of 4% or prime plus 1%. The amended and restated Senior Secured Credit Facility expires July 31, 2005. The Company had no advances on the revolving line of credit during 2003 and no outstanding balance under the Senior Secured Credit Facility at December 31, 2003.

The Company continues to accelerate cash generation through aggressively pursuing collection of trade receivables, reducing inventories and controlling expenses. We believe that our cash flow from operations, together with our current cash reserves, will be sufficient to fund our projected liquidity and capital resource requirements through 2004. If operating results are unfavorable, we may need to use additional capital sources to meet our short-term liquidity and capital resource requirements.

In June 1998, the Board of Directors authorized the repurchase, at management’s discretion, of up to 1,000,000 shares of the Company’s common stock in the open market or in privately negotiated transactions. In addition, during August 2003, the Company’s Board of Directors authorized the repurchase of an additional $10 million in common stock to maximize shareholder value. During 2003, the Company purchased 60,000 shares of its common stock for $0.3 million. The repurchased shares were recorded as treasury stock and result in a reduction in stockholder’s equity. The timing and amount of any future repurchases will depend on market conditions and corporate considerations.

As part of our on-going business, we do not participate in transactions that generate relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities (“SPEs”), which would have been established for the purpose of facilitating off-balance sheet

arrangements or other contractually narrow or limited purposes. As of December 31, 2003, we are not involved in any unconsolidated SPE transaction.

The Company had certain cash obligations at December 31, 2003 due as follows (dollars in thousands):

(1)

Minimum purchase obligations include all outstanding obligations to purchase goods or services at December 31, 2003 including agreements that are cancelable without penalty and agreements which are enforceable and legally binding. The Company estimates that approximately 5% or less of the outstanding purchase obligations at December 31, 2003 are noncancellable due to the customized nature of the order.

As of December 31, 2003, our backlog was $57.0 million, compared to $77.4 million at December 31, 2002. The decrease in backlog is primarily related to the fulfillment of orders for major customers within the United States that are subject to a customer approved delivery schedule.

The Company includes in its backlog all revenue specified in signed contracts and purchase orders to the extent that the Company contemplates recognition of the related revenue within one year. There can be no assurance that the contracts included in backlog will actually generate the specified revenues or that the actual revenues will be generated within the one-year period.

Effective January 1, 2003 the Company adopted SFAS 145, Rescission of FASB Statements No. 4, 44 and 64, amendment of FASB Statement No. 13, and Technical Corrections, which among other things, restricts the classification of gains and losses from extinguishment of debt as extraordinary to only those transactions that are unusual and infrequent in nature as defined by APB Opinion No. 30. Upon adoption, gains and losses on certain future debt extinguishment, if any, will be recorded in pre-tax income. In accordance with the provisions of SFAS 145, the Company reclassified its $2.6 million extraordinary loss from early extinguishment of debt for the twelve months ended December 31, 2002 to pre-tax loss (see Note 11).

In January 2003, the FASB issued FIN No. 46, Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51, which addresses consolidation by business enterprises of variable interest entities (VIEs) either: (1) that do not have sufficient equity investment at risk to permit the entity to finance its activities without additional subordinated financial support, or (2) in which the equity investors lack an essential characteristic of a controlling financial interest. In December 2003, the FASB completed deliberations of proposed modifications to FIN 46 (Revised Interpretations) resulting in multiple effective dates based on the nature as well as the creation date of the VIE. VIEs created after January 31, 2003, but prior to January 1, 2004, may be accounted for either based on the original interpretation or the Revised Interpretations. For VIEs created or acquired prior to February 1, 2003, the provisions of FIN 46 must be applied for the first interim or annual period ending after December 15, 2003. Certain disclosures are effective immediately. VIEs created after January 1, 2004 must be accounted for under the Revised Interpretations. The Company currently has no contractual relationship or other business relationship with a variable interest entity and

therefore the adoption of FIN No. 46 did not have a material effect on the Company’s consolidated financial position, results of operations or cash flows.

In April 2003, the Financial Accounting Standards Board issued SFAS 149, Amendment of Statement 133 on Derivative Instruments and Hedging Activities.This statement amends and clarifies financial accounting and reporting for derivative instruments, including certain derivative instruments embedded in other contracts, and for hedging activities under SFAS 133. SFAS 149 is effective for contracts entered in to or modified after June 30, 2003. The Company has only limited involvement with derivative financial instruments, does not use them for trading purposes and is not a party to any leveraged derivatives. However, the Company periodically enters into forward exchange contracts to hedge some of its foreign currency exposure. The Company’s adoption of SFAS 149 did not have a material effect on its consolidated financial position, results of operations, or cash flows.

In May 2003, the FASB issued SFAS 150, Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity. This Statement requires that certain instruments that were previously classified as equity on a company’s statement of financial position now be classified as liabilities. The Statement is effective for financial instruments entered into or modified after May 31, 2003, and to all other instruments that exist as of the beginning of the first interim financial reporting period beginning after June 15, 2003. The Company currently has no instruments impacted by the adoption of this statement and therefore the adoption did not have an effect on the Company’s consolidated financial position, results of operations or cash flows.

At December 31, 2003, our cash equivalent investments are primarily in money market accounts and certificates of deposit and are reflected as cash equivalents because all maturities are within 90 days. Our interest rate risk with respect to existing investments is limited due to the short-term duration of these arrangements and the yields earned which approximate current interest rates.

Our investment portfolio, consisting of fixed income securities, was $17.4 million as of December 31, 2003. These securities, like all fixed income instruments, are subject to interest rate risk and will decline in value if market interest rates increase. If market rates were to increase immediately and uniformly by 10% from the levels of December 31, 2003, the decline in the fair value of our investment portfolio would not be material given that the our investments typically have interest rate reset features that regularly adjust to current market rates. Additionally, we have the ability to hold our fixed income investments until maturity and, therefore, we would not expect to recognize any material adverse impact in income or cash flows.

We are exposed to financial market risks, including changes in interest rates and foreign currency exchange rates in connection with our foreign operations and markets. Nevertheless, the fair value of our investment portfolio or related income would not be significantly impacted by either a 100 basis point increase or decrease in interest rates, due primarily to the short-term nature of the major portion of our investment portfolio.

A substantial portion of our revenue and capital spending is transacted in U.S. dollars. However, we do at times enter into these transactions in other currencies, such as the Hong Kong dollar, Australian dollar, Brazilian real, British pound and other Asian and European currencies. Beginning in June 2002, the Company resumed its foreign currency risk management strategy, which had been suspended starting the fourth quarter of 2000 due to credit limitations imposed by the Company’s banks. As a policy, the Company hedges the translation of its net investment in foreign subsidiaries in an attempt to neutralize the effect of translation gains or losses in the statement of operations. Financial hedging instruments are limited by Company policy to foreign-currency forward or option contracts and foreign-currency debt. The Company enters into forward or option contracts with its bank or other financial institutions to accomplish its hedging strategy. At December 31, 2003, the Company had foreign currency forward contracts outstanding in the amount of $34.4 million, denominated principally in the Brazilian real and British pound. Gains and losses on these contracts principally consist of mark-to-market adjustments, recorded in earnings as foreign currency gains or losses.

We do not purchase or hold any such derivative financial instruments for the purpose of speculation or arbitrage. See “Risk Factors — If we cannot manage additional challenges presented by our international operations, our revenues and profitability may suffer” elsewhere in this Report.

At present, we have $9.9 million in debt obligations and there are no borrowings under our line of credit facility at December 31, 2003. As such, our interest rate risk is limited with respect to existing debt.

During the normal course of business we are routinely subjected to a variety of market risks, examples of which include, but are not limited to, interest rate movements and foreign currency fluctuations, as we discuss in this Item 7A, and collectibility of accounts receivable. We continuously assess these risks and have established policies and procedures to protect against the adverse effects of these and other potential exposures. Although we do not anticipate any material losses in these risk areas, no assurance can be made that material losses will not be incurred in these areas in the future.

The financial statements and supplementary data required by Regulation S-X are included in Part IV, Item 15 of this Annual Report on Form 10-K.

As of the end of the period covered by this report, Hypercom management conducted an evaluation, under the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company’s disclosure controls and procedures. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures are effective in alerting them in a timely manner to material information required to be included in the Company’s SEC reports. In addition, Hypercom management, including the Company’s Chief Executive Officer and Chief Financial Officer, reviewed our internal controls, and there have been no significant changes in the Company’s internal controls or in other factors that could significantly affect those controls subsequent to the date of our last evaluation.

The information under the headings “Board of Directors” and “Section 16(a) Beneficial Ownership Reporting Compliance,” in the Company’s 2004 Proxy Statement is incorporated herein by reference. See Part I of this Report for information regarding the Company’s executive officers.

The Company has adopted a Code of Ethics applicable to the Company’s Directors, officers (including the Company’s principal executive officer, principal financial officer and controller) and employees. The Code of Ethics is available on the Company’s website and is also attached to this Report as Exhibit 14. In the event that we amend or waive any of the provisions of the Code of Ethics applicable to our principal executive officer, principal financial officer or controller, we intend to disclose the same on the Company’s website at www.hypercom.com.

The information set forth in our 2004 Proxy Statement under the caption “Executive Compensation” is incorporated herein by reference. The sections captioned “Report of the Compensation Committee on Executive Compensation” and “Stock Price Performance Graph” in the Company’s 2004 Proxy Statement are not incorporated herein by reference.

The information set forth in our 2004 Proxy Statement under the caption “Security Ownership of Principal Stockholders and Management” is incorporated herein by reference.

The information set forth in our 2004 Proxy Statement under the caption “Certain Transactions and Relationships” is incorporated herein by reference.

The information set forth in our 2004 Proxy Statement under the caption “Principal Accountant Fees and Services” is incorporated herein by reference.


	(1) Audited Consolidated Financial Statements

	Report of Independent Auditors

	Consolidated Balance Sheets at December 31, 2003 and 2002

	Consolidated Statements of Operations for the years ended December 31, 2003, 2002, and 2001

	Consolidated Statements of Stockholders’ Equity for the years ended December 31, 2003, 2002, and 2001

	Consolidated Statements of Cash Flows for the years ended December 31, 2003, 2002, and 2001

	Notes to Consolidated Financial Statements

	(2) Financial Statement Schedule

	Schedule II Valuation and Qualifying Accounts

	(All other financial statement schedules have been omitted since they are not required, not applicable, or the information is otherwise included in the financial statements)


	1)	Form 8-K dated October 10, 2003, announcing the sale of the Company’s micro-ticket leasing business, Golden Eagle Leasing, Inc. to Northern Leasing Systems Inc.

	2)	Form 8-K/ A dated October 22, 2003, providing certain pro forma financial information related to the sale of Golden Eagle Leasing, Inc.

	3)	Form 8-K dated October 24, 2003, announcing the Company’s results of operations for the quarter ended September 30, 2003.

	4)	Form 8-K dated November 19, 2003, announcing that Jane Evans, a member of the Company’s Board of Directors, passed away in Buenos Aires, Argentina.

c. The Exhibit Index and required Exhibits are included following the Financial Statement Schedule.

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.


	By	/s/ C. S. ALEXANDER



	Christopher S. Alexander
	Chairman of the Board,
	Chief Executive Officer and President

Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following persons on behalf of the Registrant and in the capacities indicated on March 15, 2004.

We have audited the accompanying consolidated balance sheets of Hypercom Corporation and subsidiaries as of December 31, 2003 and 2002, and the related consolidated statements of operations, stockholders’ equity, and cash flows for each of the three years in the period ended December 31, 2003. Our audits also included the financial statement schedule listed in item 15(a)(2). These financial statements and schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements and schedule based on our audits.

We conducted our audits in accordance with auditing standards generally accepted in the United States. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Hypercom Corporation and subsidiaries as of December 31, 2003 and 2002, and the consolidated results of their operations and their cash flows for each of the three years in the period ended December 31, 2003, in conformity with accounting principles generally accepted in the United States. Also, in our opinion, the related financial statement schedule, when considered in relation to the basic financial statements taken as a whole, presents fairly in all material respects the information set forth therein.

As discussed in Note 1 of the consolidated financial statements, in 2002 the Company changed its method of accounting for goodwill.

The accompanying notes are an integral part of these consolidated financial statements.

Hypercom Corporation (with its subsidiaries, the “Company”) is a single-source global provider of end-to-end electronic payment solutions, including card payment terminals, peripherals, network products, software and e-commerce payment solutions that add value at the point-of-sale (POS) for consumers, merchants and acquirers.

The U.S. operations, headquartered in Phoenix, Arizona, primarily consist of product development, manufacturing, sales and marketing, distribution and customer service. The European operations consist of product distribution through the Company’s sales and support offices located in the United Kingdom, Russia, Sweden, and Hungary. Latin American operations engage primarily in product distribution through the Company’s subsidiaries in Miami, Brazil, Mexico, and Chile. Additionally third party manufacturing operations exist in Brazil and Sweden. The Company’s primary manufacturing is performed in China and is coordinated by the Hong Kong office. The Asia/ Pacific operations are also engaged in product development and product distribution through the Company’s subsidiaries or business units in Singapore, Hong Kong and Australia.

During 2003, the Company disposed of Golden Eagle Leasing, which comprised the Company’s entire direct-finance leasing segment (see Note 12).

The consolidated financial statements are comprised of the accounts of Hypercom Corporation and all subsidiaries in which a controlling interest is held. We do not have any subsidiaries in which we do not own 100% of the outstanding stock. All significant intercompany balances and transactions have been eliminated.

Certain amounts in the prior-year financial statements have been reclassified to conform to the current year presentation, including the results of operations and cash flows of the Company’s discontinued operations.

Subsequent to the release of the Company’s operating results for the third quarter ended September 30, 2003 and prior to the filing of the Company’s Form 10-Q for the period, the Company identified a prior period accounting error in the amount of $1.1 million regarding certain prepaid sales related taxes at its Brazilian subsidiary. Upon review of the transactions that gave rise to the accounting error, the Company determined that these prepaid sales related tax amounts pertained to transactions that occurred in 1999 and 2000. In 1999 and 2000, the Company engaged in manufacturing activities that under Brazilian law permitted the Company to enjoy the benefit of a lower transaction tax rate on qualifying sales. To receive this benefit, approvals were required from both the Brazilian Ministry of Science and Technology (received in August of 1999) and the Ministry of Finance (received in August of 2000). During the quarters ended September 30 and December 31, 1999 (the Company’s transition period), and the first quarter of year 2000, the Company offset certain transactional sales taxes by recording a sales tax refund receivable (i.e., prepaid tax) and increasing its net revenue, operating income and net income. The offset was recorded beginning in August 1999 in anticipation of subsequently receiving approval and the related benefit of the lower transaction tax rate.

In 2003, the Company commenced a review of the process required to obtain a refund of this tax. This review was due, in part, to a robust evaluation of the Company’s documentation of controls and procedures as it prepares to address compliance with Section 404 of the Sarbanes-Oxley Act of 2002, and in part due to efforts on the part of the subsidiary’s controller to monetize transaction tax related assets. Although the Company was approved to manufacture and sell its product in August 1999, and the Company received its

official beneficial tax reduction status in August 2000, the Company was advised subsequent to the quarter ended September 30, 2003, that Brazilian tax law would not allow application of the tax benefit prior to August 2000. As such, the Company determined that recording the offset to sales taxes and increasing revenue under the assumption of a reduced transaction tax rate for the period between August 1999 and August 2000 was in error, and incorrectly recorded based upon information available at that time. As a result, the years affected were restated. Accordingly, the December 31, 2002 balance sheet has been restated to reduce prepaid expenses and other current assets and increase accumulated deficit by $1.1 million, respectively.

The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

The foreign subsidiaries and divisions use the U.S. dollar as the functional currency. Their local currency financial statements are re-measured as follows: monetary assets and liabilities at year-end exchange rates, and inventories, property and non-monetary assets and liabilities at historical rates. During the years ended December 31, 2003, 2002 and 2001 the Company recorded net gains (losses) on re-measurement of approximately $4.4 million, ($4.9) million, and ($2.2) million, respectively. For the same periods, the Company recorded net gains (losses) on transactions denominated in foreign currencies of approximately ($7.2) million, ($1.2) million, and ($0.4) million, respectively. These amounts are included in the results of operations.

The Company considers all investment instruments, including money market accounts and certificates of deposits, with a remaining maturity of three months or less when purchased, to be cash equivalents.

In connection with the securitization of direct finance leases (see Note 11), the Company’s former Equipment Leasing segment, Golden Eagle Leasing, was required to establish restricted cash collection, collateral and reserve accounts. The Company initially funded the restricted cash accounts with $3.6 million from the proceeds of the securitization. The accounts were principally used for the collection of monthly equipment lease payments, remittance of funds to service the related debt, and to maintain certain credit enhancement and liquidity levels. During 2003, the Company disposed of all of the assets and liabilities of Golden Eagle Leasing, (see Note 12). Accordingly, the Company has no restricted cash balances at December 31, 2003.

Trade accounts receivable are recorded at the time we have met the criteria for revenue recognition of products, services and long-term contracts. Payment terms for product and service trade receivables generally range from 30 to 60 days depending on the circumstances of each order or service contract. Payment on trade receivables from long-term contracts is generally received within four months of the milestone approval date. Any payments not received within the agreed upon due date are considered past due accounts.

We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. We compute such allowance based upon a specific customer account review of our larger customers and balances in excess of 90 days old. Our assessment of our customers’ ability to pay generally includes direct contact with the customer, investigation into our customers’ financial status, as well as consideration of our customers’ payment history with us. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. If we determine, based on our assessment, that it is more likely than not that our customers will be unable to pay, we will charge off the accounts receivable.

The Company’s net investment in direct financing leases at December 31, 2002 consisted of lease contracts receivable, plus the estimated unguaranteed residual value of the equipment at the lease termination date, plus initial direct costs less unearned income. Lease contracts receivable represented the total rent to be received over the term of the lease reduced by rent already collected. Estimated unguaranteed residual value of the equipment at the lease termination date represented an estimate, using industry standards, of the fair value of the leased equipment at lease termination. Initial direct costs (IDC) represented those costs incurred to originate the leases and consisted primarily of salaries and associated general and administrative costs of those personnel directly involved in lease origination activities. IDC were amortized over the lease term in a manner that produced a constant rate of return on the net investment in the lease. Unearned income was the amount by which the original sum of the lease contract receivable and the estimated residual value exceeded the original cost of the leased equipment. Unearned income was amortized to lease income over the lease term in a manner that produced a constant rate of return on the net investment in the lease.

During 2003, the Company disposed of its direct financing lease subsidiary, Golden Eagle Leasing. Accordingly, the Company did not have any direct finance leases at December 31, 2003.

Certain sales of product are sold under a capital lease arrangement, recorded as a sales-type lease in accordance with SFAS No. 13, Accounting for Leases, as amended. Lease contract receivable represents the total lease payments to be received reduced by lease payments already collected. Sales-type lease revenues consists of the initial sale of the product shipped and the interest and maintenance elements of the lease payments as they are earned. We maintain an allowance for estimated uncollectible sales-type lease receivables at an amount that we believe is sufficient to provide adequate protection against losses in our sales-type lease portfolio. Our allowance is determined principally on the basis of historical loss experience and management’s assessment of the credit quality of the sale-type lease customer base. If loss rates increase or credit conditions at our customers deteriorate, we may need to increase our allowance for uncollectible sales-type leases. Unearned income, including an interest and maintenance element, is the amount by which the original sum of the lease contract receivable exceeds the fair value of the equipment sold. The interest element is amortized to lease income over the lease in a manner that produces a constant rate of return. The maintenance element is amortized on a straight-line basis over the lease term.

Management determines the appropriate classification of its investments in tradable debt and equity securities at the time of purchase. Securities for which the Company does not have the intent or ability to hold to maturity are classified as available for sale and are carried at fair value, with the unrealized holding gain and losses, net of tax, reported in a separate component of stockholders’ equity, if material. Cost is determined based on specific identification. Gains and losses on securities sold are determined based on the specific identification method and are included in other income. Securities classified as available for sale include both securities due within one year and securities with maturity dates beyond one year. Securities with a maturity date within one year, or securities that are reasonably expected to be sold within a normal operating cycle, are classified as Marketable Securities as a part of Current Assets. Securities with a maturity date beyond one year that are not reasonably expected to be sold within a normal operating cycle are classified as Long-Term Marketable Securities.

The Company values financial instruments as required by Statement of Financial Accounting Standards No. 107, Disclosures about Fair Value of Financial Instruments (SFAS No. 107). The carrying amounts of cash and cash equivalents approximate fair value due to the short maturity of those instruments. The fair value of marketable securities and long-term marketable securities is determined based on quoted market prices. The fair value of direct financing and sales-type leases and long-term obligations is estimated by discounting the future cash flows required under the terms of each respective lease or debt agreement by current market rates for the same or similar issues of leases or debt with similar remaining maturities. The fair value of financial hedge instruments are based on quotes from brokers using market prices for those or similar instruments.

The Company does not acquire, hold or issue derivative financial instruments for trading purposes. Derivative financial instruments are used to manage foreign exchange and interest rate risks that arise out of the Company’s core business activities.

Derivative financial instruments used to manage foreign exchange risk are designated as hedging instruments for hedges of foreign currency exposure of our net investment in foreign operations. The primary objective of our hedging strategy is to protect our net investments in foreign subsidiaries and certain accounts receivable that are exposed to volatility in foreign currency exchange rates. Financial hedging instruments used in this strategy are limited by Company policy to foreign currency forward or option contracts and foreign currency debt. Changes in the fair value of foreign-currency forward contracts are reported as foreign currency gains or losses in the statement of operations. During 2003 and 2002, the Company had forward contracts in place to hedge its foreign currency denominated net monetary assets in various foreign countries, including Brazil, the United Kingdom, Chile, Australia and Sweden. The U.S. dollar amount of the contracts at December 31, 2003 and 2002 was approximately $34.4 and $25.0 million, respectively, and the total payable recorded under the contracts was approximately $1.3 million and $0.3 million, respectively.

The Company has one derivative financial instrument to manage interest rate risk in the form of an interest rate swap. The fair value of this instrument is not considered material to the Company’s financial position.

Inventories are stated at the lower of cost or market. Cost is computed using standard cost, adjusted for absorption of manufacturing variances, which approximates actual cost, on a first-in, first-out basis.

Reserves for estimated excess and/or obsolete inventory are established on a part-level basis based upon future demand and historical usage and establishes a new cost basis for the respective parts.

The Company generally sells products with a limited warranty of product quality and a limited indemnification of customers against intellectual property infringement claims related to the Company’s products. The accrual and the related expense for known issues were not significant as of and for the fiscal years presented. Due to product testing, the short time between product shipment and the detection and correction of product failures, and a low historical rate of payments on indemnification claims, the accrual based on historical activity and the related expense were not significant as of and for the fiscal years presented.

Property, plant and equipment are stated at cost. Depreciation and amortization are provided on straight-line and accelerated methods over the following useful lives:

Leasehold improvements are amortized over the life of the lease or the life of the asset, whichever is shorter.

In September 2001, the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 141 (SFAS 141), Business Combinations, and No. 142 (SFAS 142), Goodwill and Other Intangible Assets, effective for fiscal years beginning after December 15, 2001. Under the new rules, goodwill and intangible assets deemed to have indefinite lives will no longer be amortized, but will be subject to annual impairment tests in accordance with the statements. Other intangible assets will continue to be amortized over their useful lives. The Company adopted the standard effective January 1, 2002. In accordance with SFAS 142, the Company ceased amortizing goodwill totaling $21.8 million as of that date (see Note 10).

The Company’s intangible assets consist of capitalized software, unpatented technology, acquired customer list, marketing rights and covenants not to compete. Except for capitalized software, which is discussed below, the Company’s intangible assets are amortized on a straight-line basis over their useful life over periods ranging from 3 to 7.5 years.

Statement of Financial Accounting Standards No. 86, Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed (SFAS 86), requires capitalization of certain software development costs subsequent to the establishment of technological feasibility. Accordingly, certain development costs incurred between the establishment of technological feasibility and when the product is available for general release to customers have been capitalized. The amounts capitalized in the years ended December 31, 2003, 2002, and 2001, were approximately $1.6 million, $0.4 million, and $1.5 million, respectively. The Company amortizes capitalized software development costs in accordance with SFAS 86 once the product is available for general release to customers.

The Company assesses the recoverability of intangible assets based on certain assumptions regarding estimated future cash flows. If these estimates or their related assumptions change in the future, the Company may be required to record impairment charges.

The Company periodically evaluates its long-lived assets used in operations for impairment. Impairment losses would be recorded when events and circumstances indicate that an asset might be impaired and the undiscounted cash flows to be generated by that asset are less than the carrying amounts of the asset (see Note 12).

Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax laws (including rates) is recognized in income in the period that includes the enactment date. See Note 14 regarding a full valuation reserve against deferred tax assets.

The Company does not provide for federal income taxes on the undistributed earnings of its international subsidiaries because earnings are reinvested and, in the opinion of management, will continue to be reinvested indefinitely.

The Company recognizes revenue pursuant to Staff Accounting Bulletin No. 101 and 104 “Revenue Recognition in Financial Statements.” Accordingly, revenue is recognized when all four of the following criteria are met: (i) persuasive evidence that an arrangement exists; (ii) delivery of the products and/or services has occurred; (iii) the selling price is both fixed and determinable, and (iv) collectibility is reasonably assured.

The Company generally recognizes product revenue, including sales to distributors and sales under sales-type leases, upon shipment of product. Revenue from service obligations is recognized over the lives of the contracts. Revenues from long-term contracts that require substantial performance of customized software and hardware over an extended period are recorded based upon the attainment of scheduled performance milestones under the percentage-of-completion method.

The Company accrues for warranty costs, sales returns and other allowances at the time of shipment.

The Company recognizes revenues and an estimated gross profit upon the attainment of scheduled performance milestones under the percentage-of-completion method. The Company follows this method since the contract contains well-defined performance milestones and the Company can make reasonably dependable estimates of the costs applicable to various stages of the contract.

Revenues under this contract have been less than 10% of total revenues for each of the fiscal years 2001, 2002 and 2003. The estimated gross profit recorded upon the attainment of scheduled milestones is based upon the Company’s estimate of the total gross profit to be recognized over the life of the long-term contract. The Company’s gross profit estimates rely on our continuous estimates of total contract costs compared to contract revenue and any claims in excess of contract revenue where it is both probable the claims will result in additional contract revenue and the amount of the excess claim can be reliably estimated. Previously recognized gross profits and the valuation of deferred contract costs are subject to revisions as the contract progresses to completion and any claims for revenues in excess of the original contract are settled. Revisions in

profit estimates and the valuation of deferred contract costs are reflected in income in the period in which the facts that give rise to the revision become known.

Statement of Financial Accounting Standards No. 123, Accounting for Stock-Based Compensation, (SFAS 123) defines a fair value based method of accounting for employee stock options or similar equity instruments. However, it also allows an entity to continue to account for these plans according to Accounting Principles Board Opinion No. 25 (APB 25) and related interpretations, provided pro forma disclosures of net income are made as if the fair value based method of accounting, defined by SFAS 123, had been applied.

The Company has elected to continue to measure compensation expense related to employee stock purchase options using APB 25 and related interpretations, and as a result, no compensation expense is recognized for stock options granted at 100% of the market value of the Company’s stock at the date of grant. The following table represents the effect on net income (loss) and income (loss) per share if the Company had applied the fair value method and recognition provisions of SFAS 123 to stock based employee compensation (amounts in thousands, except share data):

The fair value of each option grant is estimated on the date of grant using the Black-Scholes valuation method with the following assumptions: weighted average risk free interest rates of 2.7%, 3.8%, and 4.5%; an average expected time to exercise of five years; an average expected stock volatility of 87%, 87%, and 83%; and no dividends for the years ended December 31, 2003, 2002, and 2001, respectively.

As required, the pro forma disclosures above include options granted since January 1, 1995. Consequently, the effects of applying SFAS 123 for providing pro forma disclosures may not be representative of the effects on reported net income for future years until all options outstanding are included in the pro forma disclosures. For purposes of pro forma disclosures, the estimated fair value of stock-based compensation plans and other options is amortized to expense primarily over the vesting period. See Note 16 for further discussion of the Company’s stock-based employee compensation.

The following table sets forth the computation of basic and diluted income (loss) per share (in thousands, except per share amounts):

Options and warrants that could potentially dilute income (loss) per share in the future that were not included in the computation of diluted income (loss) per share because they were anti-dilutive amounted to 5,876,417, 12,423,062, and 5,658,771 for the years ended December 31, 2003, 2002 and 2001, respectively.

In June 1998, the Board of Directors authorized the repurchase, at management’s discretion, of up to 1,000,000 shares of the Company’s stock. Shares repurchased under this authorization were used to offset dilution caused by the Employees Stock Purchase Plan and Stock Option Plan. In addition, during August 2003, the Company’s Board of Directors authorized the repurchase of an additional $10 million in common stock to maximize shareholder value. The Company’s repurchases of shares of common stock are recorded as treasury stock and result in a reduction of stockholders’ equity. When treasury shares are issued, the Company

uses a first-in, first-out method and any excess of repurchase costs over the reissue price is treated as a reduction of paid in capital. Any excess of reissue price over repurchase cost is treated as an increase to paid-in capital.

The accounting policies of the reportable segments are the same as those used for the consolidated entity. Performance is evaluated based on profit or loss from operations. Intersegment sales and transfers are accounted for based on defined transfer prices. As a result of the sale of Golden Eagle Leasing effective October 1, 2003 (Note 12), which comprised the Company’s entire Direct-Finance Leasing segment, the Company’s continuing operations consist solely of one segment: Point-of-Sale (POS)/Network Systems.

Effective January 1, 2003, the Company adopted SFAS 145, Rescission of FASB Statements No. 4, 44 and 64, amendment of FASB Statement No. 13, and Technical Corrections, which among other things, restricts the classification of gains and losses from extinguishment of debt as extraordinary to only those transactions that are unusual and infrequent in nature as defined by APB Opinion No. 30. Upon adoption, gains and losses on certain future debt extinguishment, if any, will be recorded in pre-tax income. In accordance with the provisions of SFAS 145, the Company reclassified its $2.6 million extraordinary loss from early extinguishment of debt for the year ended December 31, 2002 to pre-tax loss (see Note 12).

June 15, 2003. The Company currently has no instruments impacted by the adoption of this statement and therefore the adoption did not have an effect on the Company’s consolidated financial position, results of operations or cash flows.

The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, accounts receivable, marketable securities, and long-term marketable securities.

The Company’s cash and cash equivalents and marketable securities are maintained with major, high-quality international banks and financial institutions. Generally, these securities are traded in a highly liquid market, may be redeemed upon demand and bear minimal risk. Management regularly monitors the composition and maturities of these investments and the company has not experienced any material loss on its investments. Cash and cash equivalents at times may exceed the F.D.I.C limits. The Company believes that no significant concentration of credit risk exists with respect to these cash investments.

The Company’s accounts receivable result primarily from credit sales to a broad customer base, both nationally and internationally, with a concentration generally existing among 5 to 10 customers. The Company’s top five customers amounted to 24.6%, 32.8% and 21.7% of the Company’s total revenues for the years ended 2003, 2002 and 2001, respectively, and approximately 22% and 28% of the Company’s net accounts receivable balance at December 31, 2003 and 2002, respectively.

The Company routinely assesses the financial strength of its customers, requiring letters of credit from certain foreign customers, and provides an allowance for doubtful accounts as necessary.

Most components used in the Company’s systems are purchased from outside sources. Certain components are purchased from single suppliers. The failure of any such supplier to meet its commitment on schedule could have a material adverse effect on the Company’s business, operating results and financial condition. If a sole-source supplier were to go out of business or otherwise become unable to meet its supply commitments, the process of locating and qualifying alternate sources could require up to several months, during which time the Company’s production could be delayed. Such delays could have a material adverse effect on the Company’s business, operating results and financial condition.

The Company estimates inventory provisions for potentially excess and obsolete inventory on a part level basis based on forecasted demand and historical usage. Actual demand may differ from such anticipated demand and may have a material adverse effect on inventory valuation.

The Company’s international business is an important contributor to the Company’s net revenue and operating results. However, a substantial portion of the Company’s international sales are denominated in the U.S. dollar, and an increase in the value of the U.S. dollar relative to foreign currencies could make products sold internationally less competitive. The operating expenses of the Company’s overseas offices are paid in local currencies and are subject to the effects of fluctuations in foreign currency exchange rates.

The Company conducts final assembly operations in China and relies on third party manufacturers in Brazil, China and Sweden. Foreign manufacturing is subject to certain risks, including the imposition of tariffs and import and export controls, together with changes in governmental policies. The occurrence of any of these events could have a material adverse effect on the Company’s business, operating results and financial condition.

The Company maintained significant accounts receivable balances in the Europe and Latin America regions, comprising 57% and 59%, respectively, of the Company’s net accounts receivable balance at December 31, 2003 and 2002. These balances are subject to the economic risks inherent to those regions.

The Company’s marketable securities and long-term marketable securities consist of municipal bonds, preferred equity securities, and corporate bonds, all of which are classified as available-for-sale and recorded at fair market value. As of December 31, 2003 and 2002, the difference between amortized cost and fair market value of the Company’s marketable securities was not material. Accordingly, the Company has not disclosed unrealized gains and losses. The Company’s municipal bonds and corporate bonds have maturity dates that exceed ten years.

Proceeds from the sale of available-for-sale securities amounted to $59.3 million and $2.8 million, respectively, for the years ended December 31, 2003 and 2001. There were no proceeds from the sale of securities during 2002. Gross realized gains and losses were not material for the years ended December 31, 2003, 2002 and 2001.

The Company’s marketable securities and long-term marketable securities consisted of the following at December 31, 2003 and 2002 (dollars in thousands):

During 2003, the Company disposed of Golden Eagle Leasing, which comprised the Company’s entire direct-finance leasing segment (see Note 12). Accordingly, the Company had no direct financing leases at December 31, 2003. All operating results and cash flows for Golden Eagle Leasing have been reclassified to discontinued operations for all periods presented.

Interest expense associated with the debt incurred to fund direct financing leases and provisions for credit losses are all reflected in discontinued operations in the accompanying statements of operations. Interest expense and provisions for credit losses included in the costs of revenue amounted to $0.9 and $4.2 million, $2.4 and $8.4 million, $3.8 and $18.1 million, respectively, for the years ended December 31, 2003, 2002 and 2001.

Net investment in direct financing leases consisted of the following at December 31, 2002 (dollars in thousands):

Net investment in sales-type leases consist of the following (dollars in thousands):

Minimum rentals on the sales-type leases are contractually due as follows (dollars in thousands):

The Company’s financial instruments consist of cash and cash equivalents, marketable securities, net investment in sales-type leases and long-term debt. As of December 31, 2003 and 2002, the fair value (see Note 2) of these financial instruments approximated their respective carrying values.

Depreciation expense from continuing operations was $6.4 million, $7.4 million and $8.2 million for the years ended December 31, 2003, 2002 and 2001, respectively.

The carrying amount of goodwill upon the adoption of SFAS 142 was $21.8 million at January 1, 2002, of which $20.3 million was attributed to Golden Eagle, which comprised all of the Direct-Finance Leasing segment, with the remaining amount of $1.5 million attributed to the POS/ Network Systems segment. Under the transitional provisions of SFAS 142, the Company evaluated its reporting units for impairment of goodwill as of January 1, 2002, completing the evaluations by June 30, 2002. The impairment test relative to Golden Eagle’s goodwill was performed by an independent third party valuation firm using market multiple, comparable transaction and discounted net earnings methodologies, with the remaining amount of goodwill evaluated internally using similar valuation methodologies. The results of the impairment tests resulted in a full write-off of the carrying value of goodwill of $21.8 million. In accordance with the transition provisions of SFAS 142, the write-off was reported as a cumulative effect of change in accounting principle.

At December 31, 2002, the Company provided a full valuation reserve against the deferred tax benefit attributed to the write-off of the goodwill that had tax basis, and accordingly did not report the cumulative effect of a change in accounting principle net of tax. Due to the fact that the goodwill balances that had tax basis with amortizable lives extending up to 13 years, the Company was uncertain as to whether the tax benefits would be realized over such an extended time period.

When Golden Eagle was disposed of in 2003, the remaining goodwill balance, attributable to Golden Eagle, that had tax basis was deducted for U.S. federal income tax purposes. This amount is part of the Company’s federal net operating loss carryforward at December 31, 2003, for which the Company has provided a full valuation allowance.

The following table reflects the reconciliation of reported net income (loss) and income (loss) per share to adjust for the exclusion of goodwill amortization in 2001 (in thousands except per share data).

Other intangible assets represents acquired customer lists, marketing rights, and covenants not to compete. Amortization expense from continuing operations was $2.5 million, $3.2 million and $2.2 million for the years ended December 31, 2003, 2002 and 2001, respectively. The estimated amortization expense for all intangibles for the next five years is as follows (dollars in thousands):

In connection with the Floating Rate Option Note, the related letter of credit is subject to renewal on April 1, 2006. If the letter of credit is not renewed, the entire remaining principal balance will become due and payable. The letter of credit is collateralized by land and buildings. The Company is required to make increasing monthly deposits of $18,490 up to $81,752 over the life of the note into a sinking fund to provide periodic repayment of the notes. The Company has entered into an interest rate swap agreement to fix the effective interest rate at 7.895%. The interest rate swap agreement matures at the time the related note matures. The Company is exposed to credit loss in the event of non-performance by the other parties to the interest rate swap agreement. However, the Company does not anticipate nonperformance by the counter-parties.

On May 24, 2001, Golden Eagle securitized approximately $45.6 million of its equipment leases. The securitization was accounted for as a financing transaction in accordance with Statement of Financial Accounting Standards No. 140, Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities. In connection with the securitization, Golden Eagle, through a special purpose subsidiary, Golden Eagle Funding Corp., issued $32 million of contract-backed term notes. The principal balance was $11.8 million at December 31, 2002 and was repaid in full prior to the disposition of Golden Eagle in 2003.

In June 2001, the Company entered into certain interim financing arrangements pending the completion of the refinancing of credit facilities. On June 4, 2001, the Company entered a Loan Agreement with a group of eight investors pursuant to which the Company borrowed an aggregate of $3.4 million. The loans bore interest at 7.5% per annum and had a maturity date of September 5, 2001. The promissory notes evidencing the loans were convertible into shares of common stock at a conversion rate of $3.16 per share. On July 30, 2001, all of the notes plus accrued interest were converted into an aggregate of 1,088,342 shares of common stock. In connection with this borrowing, the Company issued to the lenders Series B Warrants to purchase up to 460,000 shares of common stock in the aggregate at an exercise price of $3.16 per share exercisable through June 4, 2003. In addition, on July 30, 2001, the Company entered into a Stock Purchase Agreement with several investors, including four of the Series B Warrant holders, under which they purchased an aggregate of 1,745,201 shares of common stock at a price of $4.2975 per share.

The estimated fair value of the Series B stock warrants at the date issued was $1.44 per share using a Black-Scholes option pricing model. The total fair value of these stock warrants of $0.7 million was recorded as additional paid in capital and loan discount. The loan discount was written off to interest expense during 2001 when the related loan agreements were converted to common stock. During 2002, 93,750 Series B Warrants were exercised and the remaining 366,250 Series B Warrants were exercised during 2003.

On June 6, 2001, the Company borrowed $15 million from Michelle Investments LLC pursuant to a Loan and Security Agreement. The loan bore interest at 7.5% per annum and had a maturity date of June 6, 2002. In connection with the Michelle Investments loan, the Company granted to Michelle Investments a Series A Warrant to purchase up to 1.0 million shares of common stock, subject to certain adjustments, at an exercise price of $3.19 per share exercisable through June 6, 2003. On July 31, 2001, the Company and Michelle Investments entered into a Stock Purchase Agreement under which Michelle Investments purchased 2,475,248 shares of common stock at a price of $3.03 per share. Michelle Investments paid for the stock through a $7.5 million reduction of the outstanding balance under this loan. Concurrently with the issuance of these shares to Michelle Investments, the Company repaid the remaining balance of the loan out of funds available under a new Senior Secured Credit Facility.

The estimated fair value of the Series A stock warrant at the date issued was $1.36 per share using a Black-Scholes option pricing model. The total fair value of these stock warrants of $1.4 million was recorded as additional paid in capital and loan discount. The loan discount was written off to interest expense during 2001 when the related loan agreement was paid off. All Series A warrants were exercised during 2003.

As a condition to obtaining forbearance from our principal lenders under our pre-existing loan agreements, and to secure the $3.4 million in loans above, George Wallner, a former director and former principal stockholder, agreed to loan the Company $3.1 million and to subordinate these loans to our other indebtedness, including our new lending facility. This balance was repaid during the first quarter of 2002 as discussed hereafter.

In August 2001, the Company replaced its principal Credit Agreement with a new $45 million Senior Secured Credit Facility comprised of a $25 million revolving credit facility and two separate term loans for $5 million and $15 million. The two separate term loans were paid off and the revolving credit facility paid down to zero in March 2002 in conjunction with the private placement of common stock completed on March 22, 2002. The maximum borrowing capacity under this facility is based on inventory and receivables

levels and other factors. Under the covenant provisions of the credit facility, the Company agreed to, among other things, maintain certain specified financial ratios and consolidated net worth, not make certain distributions with respect to capital stock (including cash dividends), not make certain investments and not allow our subsidiaries to incur certain types and amounts of debt.

As partial consideration for the Senior Secured Credit Facility, the Company issued to Ableco Holding LLC, an affiliate of one of the Company’s lenders, a Series C Warrant to purchase up to 375,000 shares of common stock at an exercise price of $4.00 per share (adjusted to $3.907 as discussed below). The Series C Warrant is exercisable over a period of five years. During 2002, prior to the payoff of the term loans, an additional 350,000 Series C Warrant shares were issued under the terms of the agreement. The estimated fair value of the Series C stock warrant to purchase 375,000 and 350,000 shares of the Company’s common stock, at the date issued and at the first six-month anniversary was $2.64 and $2.21 per share, respectively, using a Black-Scholes option pricing model. No warrants were exercised during 2003 or 2002. The total fair value of these stock warrants of $1.8 million was recorded as additional paid in capital and loan discount. The remaining loan discount of $1.6 million was written off in 2002 in connection with the pay-off of the term loans in March 2002 as discussed below.

The Company also paid to Roth Capital Partners LLC, which assisted the Company in obtaining the new Senior Secured Credit Facility, a fee of $2.5 million and issued to it a Series D Warrant to purchase up to 312,477 shares of our common stock at an exercise price of $5.33 per share (adjusted to $5.207 per below). The Series D Warrant is exercisable over a period of five years. The estimated fair value of the Series D stock warrant at the date issued was $2.24 per share using a Black-Scholes option pricing model. No warrants were exercised during 2003 or 2002. The total fair value of these stock warrants of $0.7 million was recorded as additional paid in capital and debt issuance costs. Amortization of the debt issuance costs, including both the fair value of the Series D stock warrant and the cash fee paid, in the amount of $0.5 million was recorded as interest expense in 2001. This fee and the value of the Series C and D Warrants will be amortized as part of the loan costs.

On March 22, 2002, the Company completed the issuance and sale of 7,870,000 shares of its common stock, par value $0.001 per share (the “Shares”), at a price of $5.00 per Share. The Shares were sold in a private offering transaction exempt from registration under Section 4(2) of the Securities Act of 1933, as amended. The Shares were subsequently registered with the Securities and Exchange Commission effective May 2, 2002. The net proceeds of the private offering amounted to $36.5 million and were used to repay the two term loans noted above with principal balances of $15.3 million and $3.3 million, respectively, $3.1 million in outstanding loans from a former director and former principal stockholder and to reduce the outstanding borrowings under the Company’s $25 million revolving credit facility. The remaining proceeds were used for general corporate purposes.

In connection with the early retirement of the term loans, the Company recorded an extraordinary loss on retirement of debt of $2.6 million during the first quarter of 2002. In accordance with SFAS 145, Rescission of FASB Statements No. 4, 44 and 64, amendment of FASB Statement No. 13, and Technical Corrections, the Company has reclassified its $2.6 million extraordinary loss from early extinguishment of debt for the twelve months ended December 31, 2002 to pre-tax income.

Further, in connection with the sale of shares used to extinguish debt, the Series C and D Warrants were adjusted for an anti-dilution clause, in the warrants. The exercise price of the Series C Warrants was changed to $3.907 and an additional 17,257 warrant shares were issued. The exercise price of the Series D Warrants was changed to $5.207 and an additional 7,381 warrant shares were issued. The financial impact of this adjustment was not material.

needs. Under the terms of the amended and restated agreement, the Company is required to maintain a $25 million unrestricted cash balance and is limited on the amount of certain additional debt the Company can incur. Any borrowings under the revolving line of credit must be fully secured by an equal amount of cash. All other financial covenants and most of the restrictions under the former agreement were removed. The available credit on the revolving line of credit, which was previously reduced to $15 million during March 2003, was further reduced to $10 million under the amended and restated Senior Secured Credit Facility. The interest rate was reduced from the greater of 8% or prime plus 2%, to the greater of 4% or prime plus 1%. The amended and restated Senior Secured Credit Facility expires July 31, 2005. The Company had no advances on the revolving line of credit during 2003 and no outstanding balance under the Senior Secured Credit Facility at December 31, 2003.

The aggregate principal payments due on long-term debt are as follows (dollars in thousands):

During September 2002, the Company committed to a plan to improve profits. The plan entailed downsizing certain operations and streamlining their product offerings, changing to a distributor sales model versus a direct sales model in certain international locations and disposing of unprofitable operations around the world. The profit improvement plan included both restructuring activities to be accounted and reported under SFAS No. 146, Accounting for Costs Associated with Exit or Disposal Activities, as well as discontinued operations to be accounted and reported under SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets.

The downsizing activities principally focused on the Company’s POS/ Network Systems segment, including the Company’s manufacturing operations in Brazil. Such activities entailed moving to a contract manufacturer, reducing the number of personnel and holding for sale certain long-lived assets such as buildings and production equipment. Inventories were also written down to support a more streamlined product offering. In addition, the Company identified certain sales offices around the world to close in favor of a more cost-effective distributor arrangement in those locations. Costs associated with closing these sales offices principally included employee severance, inventory write-downs and costs associated with exiting office space and disposing of office fixed assets. The Company substantially completed all restructuring activities relative to its profit improvement plan during 2002.

During 2002 and 2003, the Company was unable to dispose of the remaining long-lived asset, the Company’s sales and distribution building in Brazil, initially held for sale at September 30, 2002, due to unfavorable real estate conditions. The long-lived asset continues to be actively marketed by the Company, and accordingly, the Company has continued to classify the long-lived asset as held for sale at December 31, 2003. If market conditions continue to deteriorate, further write-downs may be necessary.

The following table sets forth the expected costs to be incurred with the activity, the amount incurred during the period and the ending liability as of December 31, 2002 (amounts in thousands):

There were no restructuring charges incurred in 2003 or remaining accrued costs at December 31, 2003.

In connection with the profit improvement plan, the Company identified and decided to hold for sale certain under-performing operating units whose activities were not closely aligned with the Company’s core business. The results of operations for these operating units held for sale have been classified as discontinued operations and all periods prior to September 2002 have been reclassified to present these operating units as discontinued operations. At the time the Company determined to hold these operations for sale, the carrying amounts of their assets were written down to their estimated fair value less an estimate of costs to sell. Assets written down consisted principally of accounts receivable, inventories, intangible assets and fixed assets. In accordance with SFAS 144, the operating results of the discontinued operating units, prior to sale, were classified in discontinued operations as incurred.

In connection with the Company’s decision to hold certain operations for sale as discontinued operations, the Company recognized a loss on the initial write-down of the assets to their estimated fair value. The initial write-off amounted to $8.0 million and was included as part of the results of the discontinued operations for the year ended December 31, 2002. Additionally, during 2002, the Company completed the disposition of two of the operating units initially held for sale in September 2002. The sales did not result in material gains or losses.

During 2003, the Company completed the disposition of all remaining operating units identified and initially held for sale in September 2002. In connection with the disposition of these operating units, the Company recorded a loss on sale of $3.2 million during 2003 comprised of a $0.3 million cash infusion made by the Company in accordance with the terms of the sale, non-cash inventory and fixed asset write-downs of $1.4 million, one-time severance costs of $0.5 million, the write-off of $0.8 million in uncollectible accounts receivable, and facility lease and other exit costs of $0.2 million.

Consistent with the Company’s strategy of disposing of operating units not aligned with its core business, the Company sold its direct financing lease subsidiary, Golden Eagle, effective October 1, 2003, and recorded a $7.0 million gain net of severance and other exit costs. Gross proceeds from the sale amounted to $30.0 million. As a result of the disposition, the net operating results of Golden Eagle have been reported within discontinued operations for all periods presented. Net revenues and operating income (loss) reported in

discontinued operations for Golden Eagle for the three years ended December 31, 2003, 2002 and 2001 were $16.8 and $5.6 million, $25.7 and $2.8 million, and $28.6 and ($7.4) million, respectively.

Assets and liabilities of the Company’s discontinued operations held for sale at December 31, 2002 consisted of the following (amounts in thousands):

At December 31, 2003, the Company had no remaining assets of discontinued operations held for sale.

Net revenues of the operating units classified as discontinued operations for the three years ended December 31, 2003, 2002 and 2001 were $22.6 million, $48.4 million and $54.9 million, respectively. Pretax income (loss) of the operating units classified as discontinued operations for the three years ended December 31, 2003, 2002 and 2001 was $7.2 million, ($10.9) million, and ($11.9) million. The pretax income for the year ending December 31, 2003 includes a net gain on disposition of discontinued operations of $3.8 million. The pretax loss for the year ending December 31, 2002 includes $8.0 million in initial write-downs of assets to fair market value. The pretax loss for the year ended December 31, 2001 includes a special charge of $7.2 million to strengthen credit reserves for certain segments of Golden Eagle’s direct finance lease receivables.

The Company is involved in one long-term contract with the Brazilian Health Ministry requiring substantial performance of customized software and hardware. The remaining milestones under the Brazilian Health Ministry contract are expected to be completed during 2004, as we are in the final maintenance phase of this contract. However, as of December 31, 2003, we have identified and made a claim for approximately $6.7 million of revenue in excess of the agreed upon contract. We believe it is probable our claim will result in additional revenue and have reasonably estimated such amount in accordance with Statement of Position 81-1, Accounting for Performance of Construction-Type and Certain Production-Type Contracts. While the revenue related to these claims has not been recorded under our percentage-of-completion milestone approach, contract costs to be recovered by these revenue claims amounting to approximately $4.9 million have been deferred within other long-term assets at December 31, 2002 and 2003 and treated as normal costs of contract performance. If our revenue claim is denied or results in revenue less than our associated costs, our operating results would be significantly impacted.

Income (loss) before income taxes consists of the following (dollars in thousands):

The tax effect of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities are as follows (dollars in thousands):

The components of income tax expense (benefit) are as follows (dollars in thousands):

The Company’s effective income tax rate differs from the U.S. federal income tax rate as shown below:

For the years ended December 31, 2003, 2002 and 2001, the Company’s valuation allowance against its deferred tax assets increased $10.0 million, $39.7 million and $4.6 million, respectively. At December 31, 2003 and 2002, the balance in the Company’s valuation allowance was $56.6 million and $46.6 million, respectively. The valuation allowance is subject to reversal in future years at such time that the benefits are actually utilized or, the operating profits in the U.S. become sustainable at a level that meets the recoverability criteria under SFAS 109. There are no remaining balances of deferred tax assets reported on the balance sheet as of December 31, 2003 and 2002.

As of December 31, 2003 and 2002, the Company had not provided deferred income tax benefits on cumulative losses of certain individual international subsidiaries of $38.4 million and $30.1 million respectively. If deferred income tax assets were recognized for these net operating losses, they would be approximately $8.9 million and $6.0 million, respectively, and would be fully offset by a valuation allowance. Upon distribution of earnings in the form of dividends or otherwise, the Company may be subject to both U.S. income taxes and withholding taxes in its various international jurisdictions. As a result of certain employment actions and capital investments undertaken by the Company, income from manufacturing activities in certain

countries is subject to reduced tax rates, and in some cases is wholly exempt from taxes, for years through 2005.

At December 31, 2003, the Company has U.S. Federal and State net operating loss carryforwards of approximately $129 million. These Federal and State net operating loss carryforwards will begin to expire beginning in 2020 and 2005, respectively, if not previously utilized.

The Company does business in a number of different countries. Tax authorities may scrutinize the various tax structures employed by the Company in these countries. We believe that we maintain adequate tax reserves, including our valuation allowance, to offset the potential tax liabilities that may arise upon audit in these countries. If such amounts ultimately prove to be unnecessary, the resulting reversal of such reserves would result in tax benefits being recorded in the period the reserves are no longer deemed necessary. If such amounts ultimately prove to be less than the ultimate assessment, a future charge to expense or reduction of our valuation allowance would result. In addition, any potential tax liabilities that may arise upon audit could affect the individual items that comprise the company’s fully-reserved deferred tax asset balance.

The Company has a 401(k) profit sharing plan (“401(k) plan”), which commenced in fiscal 1998, covering all eligible full-time employees of the Company. Contributions to the 401(k) plan are made by the participants to their individual accounts through payroll withholding. Additionally, the 401(k) plan provides for the Company to make profit sharing contributions to the 401(k) plan in amounts at the discretion of management. The employer contribution for the years ended December 31, 2003, 2002 and 2001 was approximately $131,000, $146,000 and $165,000, respectively.

During fiscal 1997, the Company’s Board of Directors (“Board”) approved the Hypercom Corporation Long-Term Incentive Plan (the “1997 Plan”), which was amended in 2001 to allocate a total of 6,000,000 shares of common stock for issuance at the Company’s discretion. The 1997 Plan authorizes issuance of “incentive stock options” (as defined by the Internal Revenue Code of 1986), non-qualified stock options, stock appreciation rights, restricted stock awards, performance share awards, dividend equivalent awards and other stock-based awards. Stock options issued under the 1997 Plan become exercisable over a period determined by the Board (generally over five years) and expire ten years after the date of grant.

In July 2000, the Company’s Board approved the Hypercom Corporation 2000 Broad-Based Stock Incentive Plan (the “2000 Plan”), which was amended in 2002 to allocate 7,000,000 shares of common stock for issuance at the Company’s discretion. The 2000 Plan authorizes the issuance of non-qualified stock options and restricted stock awards, the majority of which must be issued to employees of the Company who are not officers or directors. Non-qualified stock options issued under the 2000 Plan become exercisable over a period determined by the Board, and expire after a period determined by the Board.

A summary of the Company’s stock option activity and related information follows:

The following table summarizes additional information about the Company’s stock options outstanding as of December 31, 2003:

Pro forma information regarding net income (loss) and net income (loss) per share as disclosed in Note 2, has been determined as if the Company had accounted for its stock option plans under the fair value based method of SFAS 123. The fair value of these options was estimated at the date of grant using a Black-Scholes option pricing model. The Black-Scholes option valuation model was developed for use in estimating the fair value of traded options which have no vesting restrictions and are fully transferable. In addition, option valuation models require the input of highly subjective assumptions, including the expected stock price volatility. Because changes in the subjective input assumptions can materially affect the fair value estimate, in management’s opinion, the existing models do not necessarily provide a reliable single measure of the fair value of its employee stock options. The weighted average fair value of options granted in the years ended December 31, 2003, 2002 and 2001 was $2.05, $4.46, and $2.87, respectively.

In December 2003, the Company granted 124,224 restricted shares of common stock to certain employees under the 2000 Plan. The Company recorded deferred compensation of $600,000, representing the market price of the shares at the date of grant. The weighted average fair value of the award was $4.83 per share. The amount of deferred compensation is presented as a reduction of stockholders’ equity and is being amortized ratably over the service period of the employees receiving the grants. The shares vest two years after the grant date. The Company expects to record compensation expense related to deferred compensation beginning in January 2004 of approximately $75,000 per quarter through December 31, 2005. Expense with

respect to the grants could be reduced and/or reversed to the extent employees receiving the grants leave the Company prior to vesting in the award. No restricted stock awards were granted during 2002 or 2001.

On September 8, 1997, the Company’s Board adopted and the stockholders of the Company approved a non-compensatory employee stock purchase plan entitled the Hypercom Corporation 1997 Employee Stock Purchase Plan (“Purchase Plan”). The Purchase Plan allows eligible employees of the Company to purchase shares of the Company’s common stock through periodic payroll deductions. The initial offering period commenced immediately following the initial public offering (“IPO”) and extended through June 30, 1998, with subsequent offering periods beginning every six months thereafter (every three months effective November 16, 1999). At the end of each offering period, payroll deductions for the offering period are used to purchase shares of common stock for each participant’s account at a price equal to 90% (85% effective November 16, 1999) of the fair market value of the common stock on either the first or last day of the offering period, whichever is less. Payroll deductions under the Purchase Plan are limited to 10% of each eligible employee’s earnings during the offering period, and no single participant will be granted an option to purchase shares with a value in excess of $25,000 for each calendar year. The Board has reserved 625,000 shares of common stock for issuance under the Purchase Plan, subject to adjustment in the event of a stock split, reverse stock split, stock dividend or similar event. Under the Purchase Plan, for the years ended December 31, 2003, 2002, and 2001 the Company sold 105,959, 90,571, and 156,765 shares to employees at weighted average prices of $3.06, $3.68, and $2.84 per share, respectively.

On September 8, 1997, the Company’s Board amended and restated the Company’s Certificate of Incorporation to authorize 10,000,000 shares of $0.001 par value preferred stock. As of December 31, 2003 and 2002, there were no preferred shares outstanding.

On September 8, 1997, the Company’s Board of Directors adopted and the stockholders of the Company approved the Hypercom Corporation Directors’ Stock Plan (the “Director Plan”). The Director Plan is administered by a committee appointed by the Board and provides for an initial grant to each Director of an option to purchase 6,250 shares of Common Stock immediately following the IPO. In addition, each individual who first becomes a Director after the date of the initial grant of options will be granted an option to purchase 6,250 shares of Common Stock, and will receive an annual grant of options to purchase 6,250 shares of Common Stock. The aggregate number of shares of Common Stock subject to the Director Plan may not exceed 175,000, subject to adjustment in the event of a stock split, reverse stock split, stock dividend or similar event. Options granted under the Director Plan are fully vested and become fully exercisable on the first anniversary of the date of grant and have a term of ten years. The exercise price per share under the Director Plan is equal to the fair market value of such shares upon the date of grant. In general, options may be exercised by payment in cash or a cash equivalent, and/or previously acquired shares having a fair market value at the time of exercise equal to the total option exercise price.

In June 1998, the Board of Directors authorized the repurchase, at management’s discretion, of up to 1,000,000 shares of the Company’s stock in the open market or in privately negotiated transactions. In addition, during August 2003, the Company’s Board of Directors authorized the repurchase of an additional $10 million in common stock to maximize shareholder value. During 2003, the Company purchased 60,000 shares of its common stock for $0.3 million. The repurchased shares were recorded as treasury stock and result

in a reduction to stockholder’s equity. The timing and amount of any future repurchases will depend on market conditions and corporate considerations.

The Company leases office and warehouse space, equipment and vehicles under non-cancelable operating leases. The office space leases provide for annual rent payments plus a share of taxes, insurance and maintenance on the properties.

Future minimum payments under operating leases are as follows (dollars in thousands):

Rental expense from continuing operations amounted to $3.1 million, $3.6 million, and $3.8 million, for the years ended December 31, 2003, 2002, and 2001, respectively.

The Company is subject to litigation, which has arisen in the ordinary course of its business. Although there can be no assurance as to the ultimate disposition of these matters and the proceedings disclosed above, it is the opinion of the Company’s management, based upon the information available at this time, that the expected outcome of these matters, individually or in the aggregate, will not have a material adverse effect on the results of operations or financial condition of the Company.

During the year ended December 31, 2001, the Company entered into loan agreements as amended and restated, with George Wallner, the Company’s former Chief Strategist and former principal stockholder, in the aggregate amount of $3.1 million. The loans bore interest at 12% annually and were due January 31, 2003. The entire outstanding principal balance of $3.1 million was paid in full as of December 31, 2002.

In fiscal 1997, the Company made a loan to George Wallner, the Company’s former Chief Strategist and former principal stockholder, in the principal amount of $749,000 and to Paul Wallner a former principal stockholder, in the principal amount of $749,000. The loans are non-interest bearing and are due in full in March 2004. The outstanding balance on these notes is included as a separate component of Stockholders’ Equity. During the year ended December 31, 2002, the Company received cash repayments of $160,500 from George Wallner and $160,500 from Paul Wallner, for a total of $321,000.

As a result of the sale of Golden Eagle Leasing effective October 1, 2003, which comprised the Company’s entire Direct-Finance Leasing segment, the Company’s continuing operations consist solely of one segment: Point-of-Sale (POS)/ Network Systems. All operating results and cash flows for Golden Eagle Leasing have been reclassified to discontinued operations for all periods presented (see Note 12).

POS Systems develops, manufactures, markets, and supports products that automate electronic payment transactions at the point of sale in merchant establishments as well as supporting non-payment applications and new markets, including government, education and healthcare. Network Systems develops, manufactures, markets, and supports transaction-networking systems.

Net revenues to external customers are based on the location of the customer. Geographic information as of and for each of the years ended December 31, 2003, 2002, and 2001 is presented in the table below (dollars in thousands):

The following tables set forth certain unaudited consolidated financial information for each of the four quarters in the years ended December 31, 2003 and 2002. In management’s opinion, this unaudited quarterly information has been prepared on the same basis as the audited consolidated financial statements and includes all necessary adjustments, consisting only of normal recurring adjustments that management considers necessary for a fair presentation of the unaudited quarterly results when read in conjunction with the Consolidated Financial Statements and Notes. The Company believes that quarter-to-quarter comparisons of

its financial results are not necessarily meaningful and should not be relied upon as an indication of future performance. (Dollars in thousands, except per share amounts.)


(1)	During the third quarter of 2002, the Company identified certain unprofitable businesses and made the decision to hold these operating units for sale. For comparative purposes, all prior operating results of these unprofitable businesses have been reclassified to reflect the results of operations in discontinued operations (see Note 12).

In addition, the Company sold its direct finance lease subsidiary, Golden Eagle, during the fourth quarter of 2003 and recorded a $7.0 million gain net of severance and other closing costs. As a result of the disposition, the net operating results of Golden Eagle have been reported within discontinued operations for all periods presented (see Note 12).

(2)

During 2002, the Company adopted SFAS 142, Goodwill and Intangible Assets. During the second quarter of 2002, the Company completed the evaluation of its reporting units for impairment of goodwill and recorded a $21.8 million write-off of goodwill primarily attributable to Golden Eagle Leasing. Under the transitional provisions of SFAS 142, this write-off has been reflected as a cumulative effect of change in accounting principle. The 2002 first quarter operating results have been restated to reflect this charge as required by SFAS No. 3, Reporting Accounting Changes in Interim Financial Statements.


(A)	Certain amounts in the 2002 and 2001 periods relating to operations discontinued in 2002 and 2003 have been reclassified to conform with the 2003 presentation.


(B)	Write-offs of uncollectible amounts and recoveries of amounts previously written off.


þ		ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

		For the fiscal year ended December 31, 2003

or

o		TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934


Delaware		86-0828608
(State or other jurisdiction of incorporation or organization)		(I.R.S. Employer Identification Number)


Title of Each Class		Name of Each Exchange on Which Registered

Common Stock, $.001 par value		New York Stock Exchange


	High		Low

Year Ended 12/31/03
First Quarter	$	4.37	$	2.75
Second Quarter		4.98		3.84
Third Quarter		5.68		4.00
Fourth Quarter		5.59		4.50
Year Ended 12/31/02
First Quarter	$	7.95	$	5.05
Second Quarter		7.70		5.85
Third Quarter		7.41		2.86
Fourth Quarter		4.01		1.53


							(c) Total Number of		(d) Approximate Dollar
							Shares Purchased		Value of Shares
			(a) Total		(b) Average		as Part of		that May Yet Be
			Number of		Price Paid		Publicly Announced		Purchased Under the
Period			Shares Purchased		per Share		Plans or Programs		Plans or Programs

Month #1
	October 1, 2003 to October 31, 2003			—		—		—		—
Month #2
	November 1, 2003 to November 30, 2003			—		—		—		—
Month #3
	December 1, 2003 to December 31, 2003(1)			60,000	$	4.50		60,000	$	9,730,080

		Total		60,000	$	4.50		60,000	$	9,730,080


Item No.		Caption	Page

PART I
	1.	Business		2
	2.	Properties		11
	3.	Legal Proceedings		12
	4.	Submission of Matters to a Vote of Security Holders		12
PART II
	5.	Market for Registrant’s Common Equity and Related Stockholder Matters		13
	6.	Selected Financial Data		14
	7.	Management’s Discussion and Analysis of Financial Condition and Results of Operations		16
	7A	Quantitative and Qualitative Disclosures About Market Risk		29
	8.	Financial Statements and Supplementary Data		30
	9.	Changes in and Disagreements with Accountants on Accounting and Financial Disclosure		31
	9a	Controls and Procedures		31
PART III
	10.	Directors and Executive Officers of the Registrant		31
	11.	Executive Compensation		31
	12.	Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters		31
	13.	Certain Relationships and Related Transactions		31
	14.	Principal Accountant Fees and Services		31
PART IV
	15.	Exhibits, Financial Statement Schedules, and Reports on Form 8-K		32
Signatures				33
Exhibit Index
Exhibit 10.6
Exhibit 10.8
Exhibit 14
Exhibit 21.1
Exhibit 23.1
Exhibit 24.1
Exhibit 31.1
Exhibit 31.2
Exhibit 32.1
Exhibit 32.2
Exhibit 99.1


				Six Month Period			Twelve Months
	Year Ended			Ended			Ended			Years Ended December 31,
	June 30,			December 31,			December 31,
	1999			1999			1999			2000			2001			2002			2003

				(restated)			(restated)			(restated)			(restated)			(restated)
Statements of Operations Data:(9)
Net revenue	$	238,722		$	133,228		$	243,026		$	269,214		$	236,773		$	244,965		$	231,514
Costs of revenue(1)		121,549			67,650			126,524			164,149			145,292			153,609			135,484

Gross profit	$	117,173		$	65,578		$	116,502		$	105,065		$	91,481		$	91,356		$	96,030

Percent of net revenue		49.1	%		49.2	%		47.9	%		39.0	%		38.6	%		37.3	%		41.5	%
Research and development	$	30,249		$	19,637		$	34,036		$	38,666		$	28,107		$	24,744		$	24,163
Selling, general, and administrative		72,250			41,990			80,126			82,078			63,547			57,888			58,832
Restructuring charges(1)		—			—			—			—			—			4,434			—

Total expenses	$	102,499		$	61,627		$	114,162		$	120,744		$	91,654		$	87,066		$	82,995

Income (loss) from continuing operations	$	14,674		$	3,951		$	2,340		$	(15,679	)	$	(173	)	$	4,290		$	13,035

Income (loss) before discontinued operations and cumulative effect of change in accounting principle(2)(3)(4)	$	9,186		$	4,495		$	1,500		$	(25,751	)	$	(11,668	)	$	(24,502	)	$	3,965

Income (loss) from discontinued operations(5)(6)		(13	)		(258	)		(449	)		(5,840	)		(8,240	)		(14,816	)		7,233
Cumulative effect of change in accounting principle(7)		—			—			—			—			—			(21,766	)		—

Net income (loss)	$	9,173		$	4,237		$	1,051		$	(31,591	)	$	(19,908	)	$	(61,084	)	$	11,198

Income (loss) per share:(8)
Income (loss) before discontinued operations and cumulative effect of change in accounting principle	$	0.27		$	0.13		$	0.04		$	(0.75	)	$	(0.32	)	$	(0.53	)	$	0.08
Income (loss) from discontinued operations		—			(0.01	)		(0.01	)		(0.17	)		(0.22	)		(0.32	)		0.14
Cumulative effect of change in accounting principle		—			—			—			—			—			(0.47	)		—

Net income (loss) per share(8)	$	0.27		$	0.12		$	0.03		$	(0.92	)	$	(0.54	)	$	(1.32	)	$	0.22

Shares used in calculations		34,428			34,446			34,414			34,184			36,644			46,142			50,351
Balance Sheet Data:
Cash and cash equivalents	$	36,727		$	26,093		$	26,093		$	13,008		$	19,769		$	23,069		$	65,415
Marketable securities		26,731			23,015			23,015			2,110			—			—			17,400
Working capital		162,152			155,843			155,843			73,429			126,088			128,179			156,742
Total assets		276,280			296,629			296,629			367,448			336,552			258,860			264,568
Short and long-term debt		10,878			10,830			10,830			100,391			67,888			25,025			9,857
Total shareholders’ equity		226,023			230,586			230,586			207,004			210,226			187,972			204,297



	Year Ended December 31,

	2003			2002			2001

Net revenue		100.0	%		100.0	%		100.0	%
Costs of revenue		58.5			62.7			61.4

Gross profit		41.5			37.3			38.6
Research and development		10.4			10.1			11.9
Selling, general and administrative		25.4			23.6			26.8
Restructuring charges		—			1.8			—

Income (loss) from continuing operations		5.7			1.8			(0.1	)
Interest and other expense, net of interest and other income		(1.0	)		(1.5	)		(4.3	)
Loss on early extinguishment of debt		—			(1.1	)		—
Foreign currency loss		(1.2	)		(2.5	)		(1.1	)

Income (loss) before taxes, discontinued operations, and cumulative effect of change in accounting principle		3.5			(3.3	)		(5.5	)
(Provision) benefit for income taxes		(1.8	)		(6.7	)		0.5

Income (loss) before discontinued operations and cumulative effect of change in accounting principle		1.7			(10.0	)		(5.0	)
Income (loss) from discontinued operations		3.1			(6.0	)		(3.5	)
Cumulative effect of change in accounting principle		—			(8.9	)		—

Net income (loss)		4.8	%		(24.9	)%		(8.5	)%



		Year Ended December 31,

Revenues by Region		2003			2002			2001

United States			33.0	%		33.9	%		36.9	%
Latin America, including Mexico			18.5			26.6			29.5
Asia/ Pacific			17.4			15.7			14.4
Europe			31.1			23.8			19.2

	Totals		100.0	%		100.0	%		100.0	%


			2002 Expected		2002 Incurred		2002 Accrued

Restructuring charges in Cost of Sales
	Write down of inventories and related costs		$	2,033	$	2,033	$	100

		Total restructuring charges in cost of sales	$	2,033	$	2,033	$	100

Restructuring charges
	Write down of building to fair value		$	2,184	$	2,184	$	—
	Write down of fixed assets to fair value			1,388		1,388		—
	Write down of other assets to fair value			233		233		—
	One-time termination benefits			482		482		134
	Miscellaneous operating accruals			147		147		25

		Total restructuring charges	$	4,434	$	4,434	$	159


				Less than		1-3		4-5		After
		Total		1 Year		Years		Years		5 Years

Long-term debt		$	10,870	$	1,361	$	9,509	$	—	$	—
Capital lease obligations			413		349		49		15		—
Operating leases			5,183		1,615		1,769		1,142		657
Minimum purchase obligations(1)			7,642		7,642		—		—		—
Other long-term liabilities			2,787		—		1,417		566		804

	Total	$	26,895	$	10,967	$	12,744	$	1,723	$	1,461


Item 7a.	*Quantitative and Qualitative Disclosures About Market Risk*


Item 8.	*Financial Statements and Supplementary Data*


Item 9.	*Changes in and Disagreements with Accountants on Accounting and Financial Disclosure*


Item 10.	*Directors and Executive Officers of the Registrant*


	*Transaction Network Solutions*


	*Transaction Management/Application Software*


	*Services and Customer Support*


*	Bluetooth is a registered trademark of Bluetooth SIG, Inc.


Item 12.	*Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters*


Item 13.	*Certain Relationships and Related Transactions*


Item 15.	*Exhibits, Financial Statement Schedules, and Reports on Form 8-K*



Signature		Title


(1) Principal Executive, Financial and Accounting Officers

/s/ C. S. ALEXANDER Christopher S. Alexander		Chairman of the Board, Chief Executive Officer and President

/s/ JOHN W. SMOLAK John W. Smolak		Executive Vice President, Chief Financial and Administrative Officer

(2) Directors

* Daniel D. Diethelm		Director

* William Keiper		Director

* Jock Patton		Director

* Norman Stout		Director

Christopher S. Alexander, by signing his name hereto, does sign and execute this Annual Report on Form 10-K on behalf of such of the above named officers and directors of the registrant on this 15th day of March, 2004, pursuant to the power of attorney executed by each of such officers and directors filed as Exhibit 24.1 to this Report.

*By:	/s/ C. S. ALEXANDER Attorney-in-Fact



		Common Stock					Additional			Receivables			Accumulated			Unearned						Total
							Paid-in			from			(Deficit)			Deferred			Treasury			Stockholders’
		Shares			Balance		Capital			Stockholders			Earnings			Compensation			Stock			Equity


(Amounts in thousands, except share data)
Balance as of December 31, 2000 — as restated			34,299,999		$	14	$	152,658		$	(1,498	)	$	58,780		$	—		$	(2,950	)	$	207,004
	Issuance of common stock		5,449,143			5		22,992			—			—			—			—			22,997
	Issuance of treasury stock		46,412			—		(22	)		—			(293	)		—			448			133
	Net loss		—			—		—			—			(19,908	)		—			—			(19,908	)

Balance as of December 31, 2001 — as restated			39,795,554			19		175,628			(1,498	)		38,579			—			(2,502	)		210,226
	Issuance of common stock		8,218,796			8		38,380			—			—			—			—			38,388
	Decrease in stockholders’ receivable		—			—		—			442			—			—			—			442
	Net loss		—			—		—			—			(61,084	)		—			—			(61,084	)

Balance as of December 31, 2002 — as restated			48,014,350			27		214,008			(1,056	)		(22,505	)		—			(2,502	)		187,972
	Issuance of common stock		1,852,351			2		5,396			—			—			—			—			5,398
	Purchase of treasury stock		(60,122	)		—		—			—			—			—			(271	)		(271	)
	Issuance of stock under stock award plan		124,224			—		600			—			—			(600	)		—			—
	Net income		—			—		—			—			11,198			—			—			11,198

Balance as of December 31, 2003			49,930,803		$	29	$	220,004		$	(1,056	)	$	(11,307	)	$	(600	)	$	(2,773	)	$	204,297


Building			30-40 years
Computer equipment and software			3-5 years
Machinery and equipment			5-7 years
Furniture and fixtures			5-7 years


	2003		2002

Marketable securities:
Municipal bonds	$	9,900	$	—
Preferred equity securities		7,500		—

Marketable securities	$	17,400	$	—

Long-term marketable securities:
Corporate bond	$	153	$	152

Long-term marketable securities	$	153	$	152


		2002

Lease contracts receivable		$	33,242
Allowance for credit losses			(4,861	)
Estimated unguaranteed residual value			8,162
Initial direct costs			1,421
Unearned income			(10,760	)

Net investment in direct financing leases			27,204
	Less: current portion		(11,812	)

Long-term portion		$	15,392


Years Ending December 31,

2004	$	15,407
2005		10,171
2006		6,653
2007		2,799

	$	35,030


Years Ending December 31,

2004	$	1,300
2005		900
2006		900
2007		600
2008		31

	$	3,731


Years Ending December 31,

2004	$	1,058
2005		444
2006		8,342
2007		13

	$	9,857


		December 31, 2002

Accounts receivable		$	3,097
Inventory			5,270
Other assets			467

	Total assets	$	8,834

Accounts payable		$	342
Other liabilities			307

	Total liabilities	$	649



	Options Outstanding						Options Exercisable

			Weighted		Weighted				Weighted
	Shares		Average		Average		Shares		Average
	Under		Remaining		Exercise		Under		Exercise
Range of Exercise Prices	Option		Contractual Life		Price		Option		Price

$1.90 — 2.66.		525,750		0.80	$	2.34		523,875	$	2.34
$3.10 — 3.50.		3,061,768		7.14		3.49		2,068,702		3.49
$3.52 — 6.40.		3,528,825		6.04		5.62		2,367,445		5.94
$6.81 — 15.00.		2,939,984		6.11		10.60		2,422,171		10.72

		10,056,327						7,382,193


Years Ending December 31,	United States		Latin America		Asia/Pacific		Europe		Total

2003
Revenues	$	76,466	$	42,897	$	40,193	$	71,958	$	231,514
Long-lived assets		21,307		13,624		3,297		2,218		40,446
2002
Revenues	$	83,038	$	65,318	$	38,422	$	58,187	$	244,965
Long-lived assets		26,121		15,210		2,334		1,842		45,507
2001
Revenues	$	87,221	$	69,855	$	34,143	$	45,554	$	236,773
Long-lived assets		57,974		18,257		3,343		2,178		81,752



	2003

	First			Second			2003 Third		Fourth
	Quarter(1)			Quarter(1)			Quarter(1)		Quarter(1)		Fiscal Year

Net revenue	$	49,796		$	58,899		$	59,405	$	63,414	$	231,514
Gross profit		19,920			23,920			25,304		26,886		96,030
Income (loss) from continuing operations		(948	)		2,790			5,273		5,920		13,035
Income (loss) before discontinued operations		(2,800	)		976			3,037		2,752		3,965
Income (loss) from discontinued operations		770			(484	)		956		5,991		7,233

Net income (loss)	$	(2,030	)	$	492		$	3,993	$	8,743	$	11,198

Basic income (loss) per share:
Income (loss) before discontinued operations	$	(0.06	)	$	0.02		$	0.06	$	0.06	$	0.08
Income (loss) from discontinued operations		0.02			(0.01	)		0.02		0.12		0.15

Basic income (loss) per share	$	(0.04	)	$	0.01		$	0.08	$	0.18	$	0.23

Diluted income (loss) per share:
Income (loss) before discontinued operations	$	(0.06	)	$	0.02		$	0.06	$	0.05	$	0.08
Income (loss) from discontinued operations		0.02			(0.01	)		0.02		0.12		0.14

Diluted income (loss) per share	$	(0.04	)	$	0.01		$	0.08	$	0.17	$	0.22



				Additions

				Charged to
				Costs and
				Expenses in		Charged to
		Balance at		Continuing		Other
		Beginning of		Operations		Accounts		Deductions			Balance at
		Period		(A)		(A)		(B)			End of Period


		(Amounts in thousands)
Year Ended December 31, 2001:
	Allowance for doubtful accounts		3,655		1,056		117		(1,406	)		3,422
	Allowance for credit losses on sales-type leases		—		607		—		—			607
Year Ended December 31, 2002:
	Allowance for doubtful accounts		3,422		538		336		(1,014	)		3,282
	Allowance for credit losses on sales-type leases		607		691		—		120			1,418
Year Ended December 31, 2003:
	Allowance for doubtful accounts		3,282		1,972		—		(4,261	)		993
	Allowance for credit losses on sales-type leases		1,418		705		—		(429	)		1,694


Exhibit
Number			Description of Exhibit and Method of Filing

	3.1	—	Amended and Restated Certificate of Incorporation of Hypercom Corporation (incorporated by reference to Exhibit 3.1 to Hypercom Corporation’s Registration Statement on Form S-1 (Registration No. 333-35461))
	3.2	—	Amended and Restated Bylaws of Hypercom Corporation (incorporated by reference to Exhibit 3.2 to Hypercom Corporation’s Annual Report on Form 10-K for the year ended December 31, 2001)
	4.1	—	Amended and Restated Certificate of Incorporation of Hypercom (incorporated by reference to Exhibit 3.1 to Hypercom Corporation’s Registration Statement on Form S-1 (Registration No. 333-35461))
	10.1	—	Lease, as amended, dated June 14, 1996, by and between Estes-Samuelson Partnership and Hypercom, Inc. (incorporated by reference to Exhibit 10.2 to Hypercom Corporation’s Registration Statement on Form S-1 (Registration No. 333-35461))
	10.2	—	Hypercom Corporation Long-Term Incentive Plan (incorporated by reference to Exhibit 4.3 to Hypercom Corporation’s Registration Statement on Form S-8 (Registration No. 333-67440))†
	10.3	—	Hypercom Corporation 1997 Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.4 to Hypercom Corporation’s Registration Statement on Form S-1 (Registration No. 333-35461))†
	10.4	—	Hypercom Corporation 2000 Broad-Based Stock Incentive Plan (incorporated by reference to Exhibit 10.1 to Hypercom Corporation’s Registration Statement on Form S-8 (Registration No. 333-97181))†
	10.5	—	Hypercom Corporation Nonemployee Directors’ Stock Option Plan (incorporated by reference to Exhibit 10.1 to Hypercom Corporation’s Registration Statement on Form S-1 (Registration No. 333-97179))†
	10.6	—	Employment Agreement, dated February 4, 2004, between Christopher S. Alexander and Hypercom Corporation*†
	10.7	—	Deferred Compensation Agreement, dated June 3, 2002, between Christopher S. Alexander and Hypercom Corporation (incorporated by reference to Exhibit 10.5 to Hypercom Corporation’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2002)†
	10.8	—	Amended and Restated Loan and Security Agreement effective December 31, 2003, by and among Hypercom Corporation, Hypercom U.S.A., Inc., Hypercom Manufacturing Resources, Inc., Hypercom Latino America, Inc., Hypercom EMEA, Inc., and Wells Fargo Foothill, Inc.*
	10.9	—	Form of Stock Purchase Agreement by and among George R. Wallner, Paul Wallner, Hypercom Corporation and certain institutional purchasers, dated August 13, 2003 (incorporated by reference to Exhibit 10.2 to Hypercom Corporation’s Current Report on Form 8-K filed August 15, 2003)
	10.10	—	Form of Registration Rights Agreement by and among Hypercom Corporation, George Wallner and certain institutional purchasers, dated August 13, 2003 (incorporated by reference to Exhibit 10.3 to Hypercom Corporation’s Current Report on Form 8-K filed August 15, 2003)
	10.11	—	Asset Purchase Agreement by and among Hypercom Corporation, Golden Eagle Leasing, Inc. and Northern Leasing Systems Inc., effective October 1, 2003 (incorporated by reference to Exhibit 2.1 to Hypercom Corporation’s Current Report on Form 8-K/A filed October 22, 2003)
	14	—	Code of Ethics*
	21.1	—	List of Subsidiaries*
	31.1	—	Certification of Chief Executive Officer, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002*
	31.2	—	Certification of Chief Financial Officer, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002*
	32.1	—	Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002*