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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-Q

         
 
  [X]   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
 
       
 
      FOR THE QUARTER ENDED DECEMBER 31, 2003
 
       
 
      OR
 
       
 
  [   ]   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

FOR THE TRANSITION PERIOD FROM                 TO                

COMMISSION FILE NUMBER: 000-27577

HARRIS INTERACTIVE INC.

(EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

     
DELAWARE
(STATE OR OTHER JURISDICTION OF
INCORPORATION OR ORGANIZATION)
  16-1538028
(I.R.S. EMPLOYER
IDENTIFICATION NO.)

135 CORPORATE WOODS, ROCHESTER, NY 14623
(ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)

REGISTRANT’S TELEPHONE NUMBER, INCLUDING AREA CODE: (585) 272-8400

INDICATE BY CHECK MARK WHETHER THE REGISTRANT: (1) HAS FILED ALL REPORTS required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [   ]

INDICATE BY CHECKMARK WHETHER THE REGISTRANT IS AN ACCELERATED FILER (as defined in Rule 12b-2 of the Exchange Act). Yes [ X ] No [   ]

On February 11, 2004, 56,448,918 shares of the Registrant’s Common Stock, $.001 par value, were outstanding.

 


TABLE OF CONTENTS

PART I: FINANCIAL INFORMATION
CONSOLIDATED BALANCE SHEETS
CONSOLIDATED STATEMENTS OF OPERATIONS
CONSOLIDATED STATEMENTS OF CASH FLOWS
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
PART II: OTHER INFORMATION
SIGNATURE
Exhibit Index
EMPLOYMENT AGREEMENT WITH GREGORY T. NOVAK
CEO 302 CERTIFICATION
CFO 302 CERTIFICATION
CEO 906 CERTIFICATION
CFO 906 CERTIFICATION


Table of Contents

HARRIS INTERACTIVE INC.
FORM 10-Q

QUARTER ENDED DECEMBER 31, 2003

INDEX

         
    PAGE
Part I: Financial Information
       
 
       
Item 1: Financial Statements (Unaudited)
       
 
       
Consolidated Balance Sheets at December 31, 2003 and June 30, 2003
    3  
 
       
Consolidated Statements of Operations for the three and six months ended December 31, 2003 and 2002
    4  
 
       
Consolidated Statements of Cash Flows for the six months ended December 31, 2003 and 2002
    5  
 
       
Notes to Unaudited Consolidated Financial Statements
    6  
 
       
Item 2: Management’s Discussion and Analysis of Financial Condition and Results of Operations
    10  
 
       
Item 3: Quantitative and Qualitative Disclosures About Market Risk
    15  
 
       
Item 4: Controls and Procedures
    15  
 
       
Part II: Other Information
       
 
       
Item 1: Legal Proceedings
    16  
 
       
Item 2: Changes in Securities and Use of Proceeds
    16  
 
       
Item 3: Defaults Upon Senior Securities
    16  
 
       
Item 4: Submission of Matters to a Vote of Security Holders
    16  
 
       
Item 5: Other Information
    16  
 
       
Item 6: Exhibits and Reports on Form 8-K
    17  
 
       
Signatures
    18  

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Table of Contents

PART I: FINANCIAL INFORMATION
ITEM 1 – FINANCIAL STATEMENTS

HARRIS INTERACTIVE INC.
CONSOLIDATED BALANCE SHEETS
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)
(UNAUDITED)

                 
    December 31,   June 30,
    2003   2003
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 30,897     $ 20,391  
Marketable securities
    18,523       18,693  
Accounts receivable, less allowances of $388 and $325, respectively
    22,381       20,821  
Costs and estimated earnings in excess of billings on uncompleted contracts
    4,046       3,776  
Other current assets
    2,893       3,690  
Deferred tax assets
    127       127  
 
               
Total current assets
    78,867       67,498  
Property, plant and equipment, net
    7,137       7,806  
Goodwill
    63,259       63,259  
Other intangibles, less accumulated amortization of $876 and $720, respectively
    574       730  
Other assets
    2,138       2,045  
Deferred tax assets
    1,971       3,904  
 
               
Total assets
  $ 153,946     $ 145,242  
 
               
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
Current liabilities:
               
Accounts payable
    4,226       6,752  
Accrued expenses
    9,403       9,050  
Billings in excess of costs and estimated earnings on uncompleted contracts
    13,150       10,375  
 
               
Total current liabilities
    26,779       26,177  
Other long-term liabilities
    777       576  
Stockholders’ equity:
               
Common stock, $.001 par value, 100,000,000 shares authorized; 56,206,923 shares issued at December 31, 2003 and 54,500,713 shares issued at June 30, 2003
    56       55  
Additional paid in capital
    183,100       179,108  
Unamortized deferred compensation
          (56 )
Accumulated other comprehensive gain (loss)
    52       (323 )
Accumulated deficit
    (56,818 )     (60,295 )
 
               
Total stockholders’ equity
    126,390       118,489  
 
               
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
  $ 153,946     $ 145,242  
 
               

The accompanying notes are an integral part of these consolidated financial statements.

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HARRIS INTERACTIVE INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)
(UNAUDITED)

                                 
    Three Months Ended   Six Months Ended
    December 31,   December 31,
    2003   2002   2003   2002
Revenue from services
  $ 36,126     $ 32,468     $ 69,393     $ 62,797  
Cost of services
    18,139       16,944       35,376       33,496  
 
                               
Gross profit
    17,987       15,524       34,017       29,301  
Operating expenses:
                               
Sales and marketing expenses
    2,807       2,226       5,582       4,135  
General and administrative expenses
    12,094       11,763       23,419       22,766  
Restructuring credits
          (389 )           (389 )
 
                               
Operating income
    3,086       1,924       5,016       2,789  
Interest income
    128       149       244       317  
Interest expense
    (6 )     (19 )     (1 )     (38 )
 
                               
Income before income taxes
    3,208       2,054       5,259       3,068  
 
                               
Income tax expense
    983             1,783        
 
                               
Net income
    2,225       2,054       3,476       3,068  
 
                               
Basic net income per share
  $ 0.04     $ 0.04     $ 0.06     $ 0.06  
 
                               
Diluted net income per share
  $ 0.04     $ 0.04     $ 0.06     $ 0.06  
 
                               
Weighted average shares outstanding — basic
    56,073,995       52,488,181       55,472,015       52,522,702  
 
                               
Weighted average shares outstanding — diluted
    57,858,897       54,656,732       57,234,936       54,509,331  
 
                               

The accompanying notes are an integral part of these consolidated financial statements.

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HARRIS INTERACTIVE INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN THOUSANDS)
(UNAUDITED)

                 
    For the Six Months Ended
    December 31,
    2003   2002
Cash flows from operating activities:
               
Net income
  $ 3,476     $ 3,068  
Adjustments to reconcile net income to net cash provided by operating activities - Depreciation and amortization
    2,279       2,771  
Restructuring credits
          (389 )
Cash payments related to restructuring
    (82 )     (792 )
Amortization of deferred compensation
    56       45  
Amortization of premium and discount on marketable securities
    183       103  
(Increase) decrease in -
               
Accounts receivable
    (1,067 )     (506 )
Cost and estimated earnings in excess of billings on uncompleted contracts
    (174 )     1,135  
Other current assets
    372       (124 )
Other assets
    1,895       (168 )
(Decrease) increase in - Accounts payable
    (2,663 )     (247 )
Accrued expenses
    215       (1,858 )
Other liabilities
    200       (493 )
Billings in excess of costs and estimated earnings on uncompleted contracts
    2,612       2,370  
 
               
Net cash provided by operating activities
    7,302       4,915  
 
               
Cash flows from investing activities:
               
Cash paid in connection with acquisitions, net of cash acquired
            (249 )
Purchase of marketable securities
    (10,495 )     (12,096 )
Proceeds from maturities and sales of marketable securities
    10,457       16,536  
Capital expenditures
    (845 )     (1,390 )
 
               
Net cash (used in) provided by investing activities
    (883 )     2,801  
 
               
Cash flows from financing activities:
               
Decrease in short-term borrowings
          (184 )
Principal payments on long-term debt
          (1,111 )
Issuance of common stock and stock options
    4,021       471  
 
               
Net cash provided by (used in) financing activities
    4,021       (824 )
Effect of exchange rate changes on cash and cash equivalents
    66       (4 )
 
               
Net increase in cash and cash equivalents
    10,506       6,888  
Cash and cash equivalents at beginning of period
    20,391       10,787  
 
               
Cash and cash equivalents at end of period
  $ 30,897     $ 17,675  
 
               

The accompanying notes are an integral part of these consolidated financial statements.

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HARRIS INTERACTIVE INC.
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

1. BASIS OF PRESENTATION AND SUMMARY OF OPERATIONS

The accompanying unaudited interim consolidated financial statements of Harris Interactive Inc. (the “Company” or “Harris Interactive”) have been prepared by the Company in accordance with accounting principles generally accepted in the United States of America for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring adjustments) considered necessary for a fair presentation have been included. The consolidated balance sheet as of June 30, 2003 has been derived from the audited consolidated financial statements of the Company.

These unaudited consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in the Annual Report on Form 10-K for the fiscal year ended June 30, 2003, filed by the Company with the Securities and Exchange Commission on September 26, 2003.

Harris Interactive provides market research, polling and consulting services, using Internet-based and traditional methodologies to provide our clients with information about the views, behaviors and attitudes of people worldwide. Known for The Harris Poll ®, the Company has over 45 years experience in providing clients with market research and polling services.

2. EARNINGS PER SHARE

The following table presents the shares used in computing basic and diluted earnings per share (“EPS”) for the three and six months ended December 31, 2003 and 2002. Unexercised stock options to purchase 363,000 shares of the Company’s common stock for the three and six months ended December 31, 2003, at weighted average prices per share of $10.23 were not included in the computations of diluted earnings per share because the options exercise prices were greater than the average market price of the Company’s common stock during the respective periods. Unexercised stock options to purchase 1,873,651 and 1,885,871 shares of the Company’s common stock for the three and six months ended December 31, 2002, at weighted average prices per share of $5.22 and $5.20, respectively, were not included in the computations of diluted earnings per share because the options exercise prices were greater than the average market price of the Company’s common stock during the respective periods.

                                 
    Three Months ended   Six Months ended
    December 31,   December 31,
    2003   2002   2003   2002
Weighted average outstanding common shares for basic EPS
    56,073,995       52,488,181       55,472,015       52,522,702  
Diluted effect of outstanding stock options
    1,784,902       2,168,551       1,762,921       1,986,629  
Shares for diluted EPS
    57,858,897       54,656,732       57,234,936       54,509,331  

3. COMPREHENSIVE INCOME

The components of the Company’s total comprehensive income were:

                                 
    Three months ended   Six months ended
    December 31,   December 31,
    2003   2002   2003   2002
Net income
  $ 2,225     $ 2,054     $ 3,476     $ 3,068  
Foreign currency translation adjustments
    223       249       373       62  
Unrealized gain (loss) on marketable securities
    9       (26 )     3       (46 )
 
                               
Total comprehensive income
  $ 2,457     $ 2,277     $ 3,852     $ 3,084  
 
                               

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HARRIS INTERACTIVE INC.
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

4. RESTRUCTURING (CREDITS) CHARGES AND ASSET WRITE-DOWNS

During the second quarter of fiscal 2002, the Company recorded a restructuring and asset write-down charge of $6,222 directly related to the operational integration of Harris Interactive and Total Research. Management developed a formal plan that included a 5% reduction in Harris Interactive staff of the full-time workforce in Rochester, NY; New York, NY; Norwalk, CT and a few other outlying locations. The affected employees were mainly support staff with overlapping functions in the combined Company. Other integration actions included the closing of the Company’s telephone center located in Youngstown, OH and offices in New York, NY and Chicago, IL, which resulted in asset write-downs and a reserve for lease commitments at these locations. The plan was formally communicated to the affected employees during the second fiscal quarter of 2002.

The following table summarizes activity with respect to the restructuring charges through the period ended December 31, 2003:

                                 
            Asset write-   Lease    
    Severance   downs   Commitments   Total
Net charge fiscal 2002
  $ 1,169     $ 2,792     $ 2,261     $ 6,222  
Asset write-offs during fiscal 2002
    0       (2,792 )     0       (2,792 )
Cash payments during fiscal 2002
    (1,098 )     0       (160 )     (1,258 )
 
                               
Remaining reserve at June 30, 2002
    71       0       2,101       2,172  
Cash payments during fiscal 2003
    (71 )     0       (954 )     (1,025 )
Fiscal 2003 adjustments
    0       0       (997 )     (997 )
 
                               
Remaining reserve at June 30, 2003
  $ 0     $ 0     $ 150     $ 150  
Cash payments during fiscal 2004
    0       0       (82 )     (82 )
 
                               
Remaining reserve at December 31, 2003
  $ 0     $ 0     $ 68     $ 68  
 
                               

As of June 30, 2002, all actions were completed, however cash payments for lease commitments will be made on a longer-term basis according to the contractually scheduled payments of such commitments. The total number of employees included in the charge and ultimately terminated was 82.

During fiscal 2003, the Company adjusted the reserve for restructuring charges by $997 for lease commitments that were no longer required. The adjustments were due to the Company obtaining a release from previous lease obligations.

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HARRIS INTERACTIVE INC.
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

5. GEOGRAPHIC INFORMATION

The Company identifies its segments based on the Company’s geographic locations and industries in which the Company operates. The Company currently has one reportable segment. However, the Company is comprised primarily of operations in the United States, the United Kingdom and Japan. Non-U.S. market research is comprised primarily of operations in the United Kingdom and Japan. There were no significant inter-segment transactions that materially affected the financial statements and all inter-segment sales have been eliminated upon consolidation. Geographic information for the three and six months ended December 31, 2003 and 2002 are as follows:

                                 
    U.S.   U.K.   Japan    
    Market   Market   Market    
    Research   Research   Research   Total
Three months ended December 31, 2003:
                               
Revenue
  $ 27,398     $ 6,483     $ 2,245     $ 36,126  
Long-lived assets
    62,411       9,176       3,492       75,079  
Three months ended December 31, 2002:
                               
Revenue
  $ 25,681     $ 5,218     $ 1,569     $ 32,468  
Long-lived assets
    63,195       9,234       3,219       75,648  
Six months ended December 31, 2003:
                               
Revenue
  $ 52,565     $ 12,919     $ 3,909     $ 69,393  
Long-lived assets
    62,411       9,176       3,492       75,079  
Six months ended December 31, 2002:
                               
Revenue
  $ 48,477     $ 11,299     $ 3,021     $ 62,797  
Long-lived assets
    63,195       9,234       3,219       75,648  

6. ACQUIRED INTANGIBLE ASSETS SUBJECT TO AMORTIZATION

                                 
    As of December 31, 2003   As of June 30, 2003
    Gross carrying   Accumulated   Gross carrying   Accumulated
    Amount   Amortization   Amount   Amortization
Amortized intangible assets Contract-based intangibles
  $ 1,450     $ 876     $ 1,450     $ 720  
 
                               
Total
  $ 1,450     $ 876     $ 1,450     $ 720  
 
                               
                 
    December 31,   December 31,
    2003   2002
Aggregate amortization expense:
               
For the three months ended
  $ 78     $ 78  
 
               
For the six months ended
  $ 156     $ 156  
 
               
Estimated amortization expense:
               
For the year ending June 30, 2004
  $ 312          
 
               
For the year ending June 30, 2005
  $ 312          
 
               
For the year ending June 30, 2006
  $ 106          
 
               

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HARRIS INTERACTIVE INC.
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

7. ACCOUNTING FOR STOCK-BASED COMPENSATION

The Company accounts for its stock-based compensation plans in accordance with Accounting Principles Board (“APB”) Opinion No. 25, Accounting for Stock Issued to Employees. The pro forma information below illustrates the effect on net income and net income per share based on provisions of Statement of Financial Accounting Standard (“SFAS”) No. 123, Accounting for Stock-Based Compensation, as amended by FAS 148, Accounting for Stock-Based Compensation – Transition and Disclosure, issued in December 2002.

                                 
    Three months ended   Six months ended
    December 31,   December 31,
    2003   2002   2003   2002
Net Income – As Reported
  $ 2,225     $ 2,054     $ 3,476     $ 3,068  
Fair Value Compensation Expense, net of tax
    127       123       231       150  
Net Income – Pro Forma
    2,098       1,931       3,245       2,918  
 
                               
Basic Net Income Per Share
- - As Reported
    0.04       0.04       0.06       0.06  
Basic Net Income Per Share
– Pro Forma
    0.04       0.04       0.06       0.06  
 
                               
Diluted Net Income Per Share
- - As Reported
    0.04       0.04       0.06       0.06  
Diluted Net Income Per Share
– Pro Forma
    0.04       0.04       0.06       0.05  

Compensation costs charged against income for options granted under the plans that had an exercise price less than the market value of the underlying common stock on the date of grant for the three months ended December 31, 2003 and 2002 totaled $14 and $23, respectively. Total compensation costs charged against income for the six months ended December 31, 2003 and 2002 totaled $56 and $46, respectively.

8. RECENT ACCOUNTING PRONOUNCEMENTS

SFAS 149
In April 2003, the Financial Accounting Standards Board issued SFAS No. 149, “Amendment of Statement 133 on Derivative Instruments and Hedging Activities.” SFAS No. 149 amends and clarifies financial accounting and reporting for derivative instruments, including certain derivative instruments embedded in other contracts and for hedging activities under SFAS No. 133, “Accounting for Derivative Instruments and Hedging Activities.” SFAS No. 149 is effective for contracts entered into or modified after June 30, 2003, and hedging relationships designated after June 30, 2003, except for those provisions of SFAS No. 149 which relate to SFAS No. 133 Implementation Issues that have been effective for fiscal quarters that began prior to June 15, 2003. The Company adopted SFAS No. 149 on July 1, 2003. The adoption did not have an impact on the Company’s consolidated financial statements.

SFAS 150
In May 2003, the Financial Accounting Standards Board issued SFAS No. 150, “Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity.” SFAS No. 150 establishes standards for how an issuer classifies and measures certain financial instruments with characteristics of both liabilities and equity. SFAS No. 150 requires that an issuer classify a financial instrument that is within its scope as a liability (or as an asset in some circumstances). SFAS No. 150 is effective for financial instruments entered into or modified after May 31, 2003, and is otherwise effective for the Company beginning July 1, 2003. The Company adopted SFAS No. 150 on July 1, 2003. The adoption did not have an impact on the Company’s consolidated financial statements.

FIN 46
In January 2003, the FASB issued Interpretation No. 46, “Consolidation of Variable Interest Entities.” This standard clarifies the application of Accounting Research Bulletin No. 51, “Consolidated Financial Statements,” and addresses consolidation by business enterprises of variable interest entities (more commonly known as Special Purpose Entities or SPE’s). FIN No. 46 requires existing unconsolidated variable interest entities to be consolidated by their primary beneficiaries if the entities do not effectively disperse risk among the parties involved. FIN No. 46 also enhances the disclosure requirements related to variable interest entities. This statement is effective for variable interest entities created after January 31, 2003 and to variable interest entities in which an enterprise obtains an interest after January 31, 2003. The Company adopted FIN 46 on July 1, 2003. The adoption did not have a material impact on the Company’s consolidated financial statements.

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ITEM 2 — MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

THE DISCUSSION IN THIS FORM 10-Q CONTAINS FORWARD-LOOKING STATEMENTS THAT INVOLVE RISKS AND UNCERTAINTIES. THE STATEMENTS CONTAINED IN THIS FORM 10-Q THAT ARE NOT PURELY HISTORICAL ARE FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF SECTION 27A OF THE SECURITIES ACT OF 1933, AS AMENDED, AND SECTION 21E OF THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED, INCLUDING STATEMENTS REGARDING EXPECTATIONS, BELIEFS, INTENTIONS OR STRATEGIES REGARDING THE FUTURE. ALL FORWARD-LOOKING STATEMENTS INCLUDED IN THIS DOCUMENT ARE BASED ON THE INFORMATION AVAILABLE TO HARRIS INTERACTIVE ON THE DATE HEREOF, AND HARRIS INTERACTIVE ASSUMES NO OBLIGATION TO UPDATE ANY SUCH FORWARD-LOOKING STATEMENT. ACTUAL RESULTS COULD DIFFER MATERIALLY FROM THE RESULTS DISCUSSED HEREIN. FACTORS THAT MIGHT CAUSE OR CONTRIBUTE TO SUCH DIFFERENCES INCLUDE, BUT ARE NOT LIMITED TO, THOSE DISCUSSED IN THE RISK FACTORS SECTION SET FORTH IN OTHER REPORTS OR DOCUMENTS HARRIS INTERACTIVE FILES FROM TIME TO TIME WITH THE SECURITIES AND EXCHANGE COMMISSION, SUCH AS OUR 10-K FILED SEPTEMBER 26, 2003 FOR THE FISCAL YEAR ENDED JUNE 30, 2003.

OVERVIEW

Harris Interactive provides market research, polling and consulting services to a broad range of companies, non-profit organizations and governmental agencies. Since 1956, we have provided these services utilizing traditional market research and polling methodologies, such as direct mail, telephone-based surveys, mall intercepts, focus groups and in-person interviews. In September 1997, we began developing our Internet panel and building the technology infrastructure to provide online market research and polling services. In November 1997, we introduced our first Internet-based market research and polling services.

We generally perform traditional and Internet-based custom research services on a fixed fee basis in response to client-generated requests. We sell our multi-client research services on a periodic subscription basis, typically annually. Harris Interactive Service Bureau performs research for other market research firms on a project-by-project basis in response to requests from those firms.

As we have reported in our Annual Report on Form 10-K, primary factors driving the growth of the Company’s gross profit, EBITDA, and net income (loss) are growth in revenue and the mix of revenue derived from Internet versus traditional work. We also reported that the Company’s model is based upon the premise that Internet work is more profitable than comparable traditional work due to the lower variable data collection costs, but described in our Annual Report a number of variables that can affect the model. As our Internet business grows and our model matures, we have continued to analyze the differential between Internet and traditional work and have learned that the variables that affect the model are becoming commensurately more complex. Pure internet data collection continues to have a lower variable data collection cost than traditional methods, and we continue to view the level of our Internet revenues as an important indicator of revenue sources that would not be available to the Company if it were not able to do Internet work. We do not believe, however, that Internet revenue in and of itself should be used as a measure or predictor for other purposes.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The preparation of financial statements requires management to make estimates and assumptions that affect amounts reported therein. The most significant of these areas involving difficult or complex judgments made by management with respect to the preparation of the Company’s financial statements in fiscal 2004 include:

  Revenue recognition,
  Provision for uncollectible accounts,
  Valuation of intangible assets and other long-lived assets,
  Valuation of goodwill,
  Realizability of deferred tax assets, and
  HIPoints™ loyalty program.

In each situation, management is required to make estimates about the effects of matters or future events that are inherently uncertain.

Revenue under fixed fee arrangements is recognized on a proportional performance basis based on the ratio of costs incurred to total estimated costs. This revenue includes amounts billed to our clients to cover subcontractor costs and other direct expenses. Provisions for estimated contract losses, if any, are made in the period such losses are determined. Subscription revenue is recognized upon delivery of the research results. Revisions to estimated costs and differences between actual contract losses and estimated contract losses would affect both the timing of revenue allocated and the results of operations of the Company.

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The Company maintains provisions for uncollectible accounts and estimated losses resulting from the inability of its customers to remit payments. If the financial condition of customers were to deteriorate, thereby resulting in an inability to make payments, additional allowances may be required.

The Company assesses the carrying value of its identifiable intangible assets and long-lived assets, excluding goodwill, whenever events or changes in circumstances indicate that the carrying amount of the underlying asset may not be recoverable. Certain factors which may occur and indicate that an impairment exists include, but are not limited to: a significant decrease in the market price of a long-lived asset; significant under-performance relative to historical or projected future operating results; significant changes in the manner of the Company’s use of the underlying assets or their physical condition; and significant adverse industry or market trends. In the event that the carrying value of an asset is determined to be unrecoverable, the Company would record an adjustment to the respective carrying value.

With respect to goodwill, the Company completes an impairment test on an annual basis. In performing this annual test, the Company compares the fair value of its reporting units with each reporting unit’s carrying amount, including goodwill. In the event that a reporting unit’s carrying value exceeds its fair value, the Company would record an adjustment to the respective reporting unit’s goodwill for the difference between the implied fair value of goodwill and the carrying value. In addition to the annual impairment analysis, the Company also assesses the carrying value of goodwill whenever events or changes in circumstances indicate that the carrying amount of the underlying asset may not be recoverable.

The Company evaluates the valuation allowance and potential realization of its deferred tax assets on an ongoing basis. In the determination of the valuation allowance, the Company has considered future taxable income. As a result of the Company’s operating performance in fiscal 2003 and the more favorable near term outlook for profitability, a portion of the valuation allowance was reversed in the fourth quarter of 2003 with the resultant benefit to income and goodwill. Should the Company determine that it is more likely than not that it will realize additional deferred tax assets in the future, an additional adjustment would be required to reduce the existing valuation allowance, with the resultant benefit to income, goodwill and additional paid in capital. Further financial information about income taxes is included in Note 11, “Income Taxes,” to our Audited Consolidated Financial Statements for the fiscal year ended June 30, 2003 contained in our Form 10-K filed with the Securities and Exchange Commission on September 26, 2003.

Since July 2001, the Company has had a loyalty program (HIPoints™), whereby points are awarded to market survey respondents who register for the Company’s online panel, complete online surveys and refer others to join the online panel. The earned points, which are non-transferable, may be redeemed for gifts from a specific product folio. The Company maintains a reserve for its obligations with respect to future redemption of outstanding points, calculated based on the expected redemption rate of the points. This expected redemption rate is estimated based on research from other loyalty and retention programs and the Company’s actual redemption rates to date. An actual redemption rate that differs from this estimated redemption rate may have a material impact on the results of operations of the Company.

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RESULTS OF OPERATIONS

     The following table sets forth for the periods indicated our results of operations expressed as a percentage of revenue:

                                 
    Three months ended   Six months ended
    December 31,   December 31,
    2003   2002   2003   2002
Revenue from services
    100 %     100 %     100 %     100 %
Cost of services
    50       52       51       53  
 
                               
Gross profit
    50       48       49       47  
 
                               
Operating expenses:
                               
Sales and marketing
    8       7       8       7  
General and administrative
    33       36       34       36  
Restructuring Credits
          (1 )           (1 )
 
                               
Operating income
    9       6       7       5  
Interest income, net
                1        
 
                               
Income before taxes
    9       6       8       5  
 
                               
Income tax expense
    3             3        
 
                               
Net income
    6       6       5       5  
 
                               

THREE MONTHS ENDED DECEMBER 31, 2003 AND 2002

Revenue from services. Total revenue increased 11% to $36.1 million for the quarter ended December 31, 2003, from $32.5 million for the quarter ended December 31, 2002. This increase in quarterly revenue was driven by increases in revenue for both U.S. and Non-U.S. operations. U.S. revenue increased $1.7 million to $27.4 million for the quarter ended December 31, 2003, an increase of 7% over the prior year second quarter. This increase in U.S. revenue was attributable to growth in several markets, most predominantly Strategic Marketing and Business & Consumer and the Harris Interactive Service Bureau (“HISB”). Revenue in the United Kingdom increased $1.3 million, or 24%, over the prior year second quarter to $6.5 million from $5.2 million. Of this increased revenue $0.5 million is due to exchange rate differences and the depreciation of the U.S. dollar against the British Pound. The remaining $0.8 million constant dollar increase in United Kingdom revenue is driven by the development of our database in Europe as Internet revenue grew to $1 million for the quarter ended December 31, 2003, as compared to $0.1 million for the prior year second quarter. Revenue in Japan increased 43%, to $2.2 million for the fiscal quarter ended December 31, 2003, from $1.6 million for the prior year second quarter. Of the increased Japan revenue, $0.2 million was as a result of exchange rate differences and the depreciation of the U.S. dollar against the Japanese Yen.

Gross profit. Gross profit increased to $18.0 million, or 50% of revenue, during the second quarter of fiscal 2004, from $15.5 million or 48% of revenue for the same prior year quarter, due in part to the growth in Internet-related business relative to overall revenue growth. We consider all of the revenue from a project to be Internet-based whenever 50% or more of the surveys used were completed over the Internet. Revenue from Internet-based services was $20.0 million, or 56% of total revenue, for the second quarter of fiscal 2004, compared with $15.3 million, or 47% of revenue for the second quarter of fiscal 2003. This increase in Internet revenue was due to the acquisition of new Internet-based projects as well as the conversion of existing, traditional work to the Internet in both the United States and the United Kingdom. HISB, which is 100% Internet-based, has also played a significant role in the growth of Internet revenue. HISB projects generate higher gross margins due to the fact that they are data collection only and typically do not include as much professional time as custom Internet-based research work. For the fiscal quarter ended December 31, 2003, HISB once again achieved an all time high in revenue of $2.8 million, up 54% from $1.8 million for the same prior year quarter as the Company’s Internet-based research business model continues to mature and expand. In addition to the conversion of work to the Internet, we have also made significant progress in reducing data processing costs by outsourcing work to lower cost subcontractors, which in turn has improved our gross margins.

Sales and marketing. Sales and marketing expenses increased to $2.8 million, or 8% of revenue, for the second quarter of fiscal 2004 compared with $2.2 million, or 7% of revenue, from the same prior year quarter. As a percentage of revenue, sales and marketing expenses increased one basis point. The increase is attributable to the increased headcount for our sales force in both the United States and United Kingdom, as well as increased commissions expenses related to increased revenue for the three months ended December 31, 2003 as compared to the prior year second fiscal quarter.

General and administrative. General and administrative expenses increased to $12.1 million, or 33% of revenue, for the fiscal quarter ended December 31, 2003, as compared to $11.8 million or 36% of revenue for the same prior year quarter. The Company has been able

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to stabilize operating expenses during the current year and continues to benefit from the fiscal 2002 second quarter restructuring. Because the Company continues to maintain its major systems and assets established in prior years, overall capital expenditures continue to decline.

Interest and other income, net. Net interest and other income totaled $0.1 million for the quarter ended December 31, 2003 and consistent with the $0.1 million for the quarter ended December 31, 2002.

Income taxes. The Company recorded an income tax provision of $1.0 million for the fiscal quarter ended December 31, 2003. No provision was recorded for the quarter ended December 31, 2002. During the fiscal 2003 fourth quarter, the Company recorded an income tax benefit of $3.0 million for the partial reversal of valuation allowances on the Company’s deferred tax assets, substantially comprised of net operating loss carryforwards. Because of the continued generation of net income it was determined at that time that it was more likely than not that the Company will utilize additional net operating losses in the near future. As an offset to the fiscal 2003 fourth quarter recorded benefit, in accordance with GAAP, the Company is now required to record income tax expense on current and future income. However, due to the net operating loss carryforwards of the Company in excess of $75 million, this expense is and will continue to be a non-cash item for the Company in the foreseeable future. As noted in our critical accounting policies contained in this Form 10-Q, should the Company determine that it is more likely than not that it will realize additional deferred tax assets in the future, an additional adjustment would be required to reduce the remaining valuation allowance, and a majority of the resultant benefit will be recorded as additional income in the period the allowance is reduced.

SIX MONTHS ENDED DECEMBER 31, 2003 AND 2002

Revenue from services. Total revenue increased 11% to $69.4 million for the six months ended December 31, 2003, from $62.8 million for the six months ended December 31, 2002. U.S. revenue increased $4.1 million to $52.6 million for the six months ended December 31, 2003, an increase of 8% over the prior year six-month period. This increase in U.S. revenue was attributable to growth in several markets, most predominantly Strategic Marketing and Business & Consumer, Customer Loyalty Management and the Harris Interactive Service Bureau (“HISB”). Revenue in the United Kingdom also increased $1.6 million over the prior year comparative period to $12.9 million from $11.3 million, an increase of 14% over the prior year six-month period. Of this increased revenue $0.8 million was due to exchange rate differences and the depreciation of the U.S. dollar. The remaining $0.8 million constant dollar increase in United Kingdom revenue is driven by the development of our database in Europe during the second fiscal quarter. Revenue in Japan increased 29%, to $3.9 million for the six months ended December 31, 2003, from $3.0 million for the prior year six-month period. Of the increased Japan revenue, $0.3 million is as a result of exchange rate differences and the depreciation of the U.S. dollar.

Gross profit. Gross profit increased to $34.0 million, or 49% of revenue, during the first six months of fiscal 2004, from $29.3 million or 47% of revenue for the same prior year period, primarily due to the growth in Internet-related business relative to overall revenue growth. Revenue from Internet-based services was $37.9 million, or 55% of total revenue, for the first six months of fiscal 2004, compared with $26.7 million, or 43% of revenue for the first six months of fiscal 2003. As a result of the increased conversion of existing work to the Internet, lower margin traditional revenue decreased 13% to $31.5 million for the six months ended December 31, 2003, from $36.1 million for the six months ended December 31, 2002. This decrease in traditional revenue was predominately in the first quarter of fiscal 2004 we believe in part due to the “do not call” list rules and regulations. HISB has also had an impact on gross profit margins in fiscal 2004. For the six months ended December 31, 2003, HISB had revenue of $4.9 million, up 48% from $3.3 million for the same prior six-month period as the Company’s Internet-based research business model continues to mature and expand.

Sales and marketing. Sales and marketing expenses increased to $5.6 million, or 8% of revenue, for the first six months of fiscal 2004 compared with $4.1 million, or 7% of revenue, from the same prior year quarter. As a percentage of revenue, sales and marketing expenses increased one basis point. The increase is attributable to the increased headcount for our sales force in both the United States and United Kingdom. The increased costs for sales and marketing during fiscal 2004 are in line with both the increased revenue as compared to fiscal 2003 and management’s goals to grow our sales force during fiscal 2004.

General and administrative. General and administrative expenses increased to $23.4 million, or 34% of revenue, for the fiscal six months ended December 31, 2003, as compared to $22.8 million or 36% of revenue for the same prior year quarter. The Company has been able to stabilize operating expenses during the current year and continues to benefit from the fiscal 2002 second quarter restructuring. Because the Company continues to maintain its major systems and assets established in prior years, overall capital expenditures continue to decline.

Interest and other income, net. Net interest and other income totaled $0.2 million for the six months ended December 31, 2003 and consistent with the $0.3 million for the six months ended December 31, 2002.

Income taxes. The Company recorded an income tax provision of $1.8 million for the six months ended December 31, 2003. No provision was recorded for the six months ended December 31, 2002. The income tax provision recorded for the six months ended December 31, 2003 was related to the income tax benefit recorded by the Company during the fourth quarter of fiscal 2003 as described above under “Three Months Ended December 31, 2003 and 2002 – Income Taxes.”

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SIGNIFICANT FACTORS AFFECTING COMPANY PERFORMANCE

The Company has reported EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) on a quarterly basis, which is a non-GAAP financial measure as defined under SEC Regulation G. The Company has reported EBITDA because management believes that EBITDA, although not a GAAP measurement, is widely understood and is an additional tool that assists investors in evaluating current operating performance of the business without the effect of the non-cash depreciation and amortization expenses. Moreover, management believes that EBITDA assists management and investors in comparing period to period operating results without the effect of accounting for taxes, which in the Company’s case are and will continue to be a non cash item due to the effect of substantial net operating loss carryforwards. Management internally monitors EBITDA to monitor cash flow unencumbered by non-cash items. While instructive, EBITDA should be considered in addition to, rather than as a substitute for, operating income, net income or cash flows from operations or any other GAAP measure of performance or liquidity.

Globally, for the three months ended December 31, 2003 and 2002, EBITDA was $4.3 million and $3.3 million, respectively. Globally, for the six months ended December 31, 2003 and 2002, EBITDA was $7.3 million and $5.5 million, respectively. EBITDA is reconciled with the most directly comparable financial measure calculated in accordance with GAAP within the following table.

                                 
    Three months ended   Six months ended
    December 31,   December 31,
    2003   2002   2003   2002
Net income
    2,225       2,054       3,476       3,068  
Less: interest income, net
    (122 )     (130 )     (243 )     (279 )
Plus: income tax expense
    983             1,783        
Plus: depreciation and amortization
    1,195       1,389       2,322       2,710  
 
                               
EBITDA
    4,281       3,313       7,338       5,499  
 
                               
Net income as a % of revenue
    6 %     6 %     5 %     5 %
 
                               
EBITDA as a % of revenue
    12 %     10 %     11 %     9 %
 
                               

The effect of general market conditions, both real and as perceived by clients, can impact the Company’s ability to generate revenues. Many of the Company’s clients view market research expenditures as a discretionary item. As a result, planned projects can be postponed and new project spending can be eliminated when clients are concerned about economic or other market factors.

LIQUIDITY AND CAPITAL RESOURCES

In fiscal 2004 and 2003, the Company had, and continues to maintain, a line of credit with a commercial bank providing borrowing availability up to $5.0 million, at the prime interest rate. The prime rate in effect at December 31, 2003 was 4.0%. Borrowings under this arrangement are due upon demand. There were no borrowings under this agreement at December 31, 2003 or at December 31, 2002. The line of credit is collateralized by the assets of the Company.

Net cash provided by operating activities was $7.3 million for the first six months of fiscal 2004 compared with cash provided by operating activities of $4.9 million for the same period during fiscal 2003. The positive cash flow in both fiscal 2004 and fiscal 2003 was due primarily to pre-tax income. Pre-tax income was $5.3 million for the six months ended December 31, 2003 and $3.1 million for the six months ended December 31, 2002.

Net cash used in investing activities was $0.9 million for the first six months of fiscal 2004, compared with net cash provided by investing activities of $2.8 million for the same period in fiscal 2003. The decrease resulted from the maturity and liquidation of fewer marketable securities in the first six months of fiscal 2004 compared to the first six months of fiscal 2003, which was partially offset by decreased capital expenditures. Capital expenditures of $0.8 million for the first six months of fiscal 2004 represents a decrease of $0.6 million from the $1.4 million reported for the same prior year period.

Net cash provided by financing activities was $4.0 million for the first six months of fiscal 2004, compared with net cash used in financing activities of $0.8 million for the same period during fiscal 2003. The change is primarily due to the $4.0 million in proceeds from the issuance of common stock and exercise of stock options in the first six months of fiscal 2004 compared to $0.4 million from the same prior year period. Additionally, during fiscal 2003 $1.3 million in cash was used to pay-off our remaining long-term and short-term debt obligations. Since the Company did not have any borrowings during Fiscal 2004 there was no debt activity for the six months ended December 31, 2003.

Our capital requirements depend on numerous factors, including market acceptance of our services, the resources we allocate to the continuing development of our Internet infrastructure and Internet panel, marketing and selling of our services, our promotional activities, our acquisition activities and other factors. Management anticipates that continuing expenditures for property, plant and equipment and

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working capital requirements throughout fiscal 2004 will be consistent with fiscal 2003.

At December 31, 2003, the Company had approximately $49 million in cash, cash equivalents and marketable securities. Based on current plans and business conditions, we believe that our existing cash, cash equivalents and marketable securities will be sufficient to satisfy our anticipated cash requirements to support the Company’s planned operations for the foreseeable future. We cannot be certain, however, that our underlying assumed levels of revenue and expenses will be accurate. If our operating results were to fail to meet our expectations, if we acquire businesses or if accounts receivable or other assets were to require a greater use of cash than is currently anticipated, we could be required to seek additional funding through public or private financing or other arrangements. In such event, adequate funds may not be available when needed or may not be available on favorable terms, which could have a material adverse effect on our business and results of operations.

ITEM 3 — QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

As a result of operating in foreign markets, the Company’s financial results could be affected by factors such as changes in foreign currency exchange rates or weak economic conditions. The Company has international sales and operations in the United Kingdom and Japan and therefore, is subject to foreign currency rate exposure. Non-U.S. sales are denominated in the functional currencies of the country in which our foreign subsidiaries reside. Total consolidated assets and liabilities of the Company are translated into U.S. dollars at the exchange rates in effect as of the balance sheet date. Income and expense items are translated at the average exchange rate for each period presented. Accumulated net translation adjustments are recorded in stockholders’ equity. The Company measures our risk to foreign currency rate exposure on two levels, the first being the impact on operating results on the consolidation of foreign subsidiaries that are denominated in the functional currency of their home country, and the second being the extent to which we have instruments denominated in a foreign currency.

Foreign exchange translation gains and losses are included in the Company’s results of operations as a result of consolidating the results of operations of our United Kingdom and Japanese subsidiaries, which are denominated in British Pounds and Japanese Yen, respectively, with our U.S. results. The impact of translation gains or losses on net income from consolidating foreign subsidiaries were not material for the periods presented. We have historically had very low exposure to changes in foreign currency exchange rates upon consolidating our foreign subsidiaries due to the size of our foreign operations in comparison to our U.S. operations. While the United Kingdom now contributes significantly to our revenues, we continue to believe our exposure to foreign currency fluctuation risk is low given that our United Kingdom operations have historically produced low operating margins. However, as the operating margins in the United Kingdom increase and we continue to expand in Europe, our exposure to the appreciation or depreciation in the U.S. dollar could have a more significant impact on our net income and cash flows.

To the extent the Company incurs expenses that are based on locally denominated sales volumes paid in local currency, the exposure to foreign exchange risk is reduced. Since the Company’s foreign operations are conducted using a foreign currency we bear additional risk of fluctuations in exchange rates because of instruments denominated in a foreign currency. We have historically had low exposure to changes in foreign currency exchange rates with regard to instruments denominated in a foreign currency given the amount and short-term maturity of these instruments. The carrying values of financial instruments denominated in a foreign currency, including cash and cash equivalents, marketable securities, accounts receivable and accounts payable, approximate fair value because of the short maturity of these instruments.

The Company has determined that the impact of a near-term 10% appreciation or depreciation of the U.S. dollar would have an insignificant effect on our financial position, results of operations and cash flows. Therefore the Company has not entered into any derivative financial instruments to mitigate the exposure to translation and transaction risk. However, this does not preclude the Company’s adoption of specific hedging strategies in the future. As we continue to expand globally, the risk of foreign currency exchange rate fluctuation may increase. Therefore, in the future, we will continue to assess the need to utilize financial instruments to hedge currency exposures on an ongoing basis to mitigate such risks.

ITEM 4 — CONTROLS AND PROCEDURES

The Company’s management, with the participation of the Company’s Principal Executive Officer and Principal Financial Officer, evaluated the effectiveness of the design and operation of Harris Interactive’s disclosure controls and procedures (as defined in Rule 13a-15(e) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)). Based on that evaluation, the Company’s Principal Executive Officer and Principal Financial Officer concluded that Harris Interactive’s disclosure controls and procedures as of December 31, 2003 (the end of the period covered by this Report on Form 10-Q) have been designed and are functioning effectively to provide reasonable assurance that the information required to be disclosed by Harris Interactive in reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms.

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PART II: OTHER INFORMATION

ITEM 1 — LEGAL PROCEEDINGS

In the normal course of business, the Company is at times subject to pending and threatened legal actions and proceedings. After reviewing pending and threatened actions and proceedings with counsel, management believes that the outcome of such actions or proceedings is not expected to have a material adverse effect on our business, financial condition or results of operations.

ITEM 2 — CHANGES IN SECURITIES AND USE OF PROCEEDS

The Company issued and sold an aggregate of 99,200 shares of its common stock to employees during the second quarter of fiscal 2004, upon the exercise of options granted under the Company’s 1997 stock option plan, all at an exercise price of $3.70 per share, for an aggregate cash consideration of $367,437. As to each employee of the Company who was issued the common stock described in this paragraph, the Company relied on the exemption from registration provided by Rule 701 under the Securities Act of 1933, as amended. Each person was granted an option to purchase shares of the Company’s common stock pursuant to a written contract between such person and the Company, and the Company was eligible to use Rule 701 at the time the options herein reported as exercised were originally granted in accordance with Rule 701(b).

On December 31, 2003, the Company issued an aggregate of 16,724 shares of its common stock as the Company’s matching contribution under its 401(k) Plan for an aggregate consideration of $138,809, which did not constitute a sale under Section 2(3) of the Securities Act of 1933, as amended.

On December 6, 1999, the Company completed an initial public offering of 6,670,000 shares of its common stock. Proceeds to the Company from the offering totaled approximately $85.5 million. During the period from December 6, 1999 through December 31, 2003, the Company used portions of the proceeds from its initial public offering as follows: (i) approximately $57.2 million of net cash used for working capital and general corporate purposes, including capital expenditures, (ii) approximately $11.4 million of net cash used for the expansion of our Internet panel, (iii) approximately $11.3 million of net cash used for acquisitions, and (iv) approximately $4.0 million of net cash used in connection with the repayment of short-term and long-term borrowings.

ITEM 3 — DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4 — SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

None.

ITEM 5 — OTHER INFORMATION

Robert E. Knapp was elected Vice-Chairman and CEO of Harris Interactive and began his tenure on January 26, 2004, replacing current CEO and founder, Dr. Gordon S. Black, now Executive Chairman. Previously, Knapp was EVP and Chief Strategy Officer at Gartner, Inc. a $900 million, worldwide research and advisory firm based in Stamford, CT. Knapp joined Gartner in July 2000 as Chief Marketing Officer. In 2001, he took on general management responsibility for Gartner’s worldwide business units including Research, Consulting, and Events. Prior to joining Gartner, he held various executive positions at branding and advertising firms including Siegel & Gale, BBDO and Lintas. Under terms of his employment agreement, Knapp was awarded 1,000,000 stock options priced at market close on January 23, 2004. The options will vest over a four-year period.

In addition to Mr. Knapp, the Company has elected four new members to its Board of Directors. George Bell, president and CEO of Upromise Inc., and former CEO and chairman of Excite@Home; Stephen D. Harlan, partner in Harlan Enterprises and former vice chairman of KPMG Peat Marwick; and Dr. Subrata Sen, the Joseph F. Cullman professor of organization, management and marketing, School of Management, Yale University were named independent directors effective January 1, 2004. Antoine Treuille, executive managing partner of Mercantile Capital Partners in New York City, was named as an independent director effective January 7, 2004.

On February 2, 2004 the Company announced its plans to close its Rochester, New York telephone research facility by the end of fiscal 2004. The Company will take advantage of our Internet technology and lower cost outsourcing in place of work previously performed at this facility. We have already moved much of our U.S. telephone survey work to call centers in Canada that have passed the Company’s stringent requirements for quality, cost and delivery. The Company continues to evaluate additional global suppliers as part of its ongoing efforts to maintain the lowest telephone data collection costs available. The Company will continue to operate its existing telephone research centers in London and Tokyo. The closing will affect approximately one dozen full-time and 150 part-time employees at the Rochester facility.

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ITEM 6 — EXHIBITS AND REPORTS ON FORM 8-K

     
(a) — Exhibits
10.1*
  Employment Agreement by and between the Company and Gregory T. Novak, dated November 7, 2003.
31.1
  Certificate of the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2
  Certificate of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1
  Certificate of the Chief Executive Officer pursuant to 18 U.S.C. ss.1350 (Section 906 of the Sarbanes-Oxley Act of 2002).
32.2
  Certificate of the Chief Financial Officer pursuant to 18 U.S.C. ss.1350 (Section 906 of the Sarbanes-Oxley Act of 2002).

* Denotes management contract or compensatory plan or arrangement.

(b) — Reports on Form 8-K

On October 23, 2003, a report on Form 8-K was furnished to the SEC pursuant to Items 7 and 12 announcing the Company’s earnings for the calendar quarter ended September 30, 2003.

On November 13, 2003, a report on Form 8-K was filed with the SEC pursuant to Item 5 announcing the resignation of Thomas D. Berman as a member of the Company’s Board of Directors.

On December 23, 2003, a report on Form 8-K was filed with the SEC pursuant to Items 5 and 7 announcing the election of George Bell, Stephen D. Harlan and Dr. Subrata K. Sen to the Company’s Board of Directors effective January 1, 2004.

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SIGNATURE

     Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized,

     
February 13, 2004   Harris Interactive Inc.
 
    By /s/ BRUCE A. NEWMAN
     
    Bruce A. Newman
Chief Financial Officer, Secretary and Treasurer
(On Behalf of the Registrant and as Principal
Financial and Accounting Officer)

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Table of Contents

Exhibit Index

     
10.1*
  Employment Agreement by and between the Company and Gregory T. Novak, dated November 7, 2003.
31.1
  Certificate of the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2
  Certificate of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1
  Certificate of the Chief Executive Officer pursuant to 18 U.S.C. ss.1350 (Section 906 of the Sarbanes-Oxley Act of 2002).
32.2
  Certificate of the Chief Financial Officer pursuant to 18 U.S.C. ss.1350 (Section 906 of the Sarbanes-Oxley Act of 2002).

* Denotes management contract or compensatory plan or arrangement.

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