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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

_____________________

FORM 10-Q

[X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2002

OR

[   ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE
SECURITIES EXCHANGE ACT OF 1934

Commission file number 001-15495

CHARTER ONE FINANCIAL, INC.


(Exact name of registrant as specified in its charter)
     
Delaware   34-1567092

 
(State or other jurisdiction of incorporation
or organization)
  (I.R.S. Employer
Identification No.)
     
1215 Superior Avenue, Cleveland, Ohio   44114

 
(Address of principal executive offices)   (Zip Code)

(216) 566-5300


(Registrant’s telephone number, including area code)

NOT APPLICABLE


(Former name, former address and former fiscal year, if changed since report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes  X    No     

The number of shares outstanding of the registrant’s sole class of common stock as of October 31, 2002 was 225,989,503.

 


TABLE OF CONTENTS

PART I – FINANCIAL INFORMATION
ITEM 1. Financial Statements
CONSOLIDATED STATEMENTS OF FINANCIAL CONDITION
CONSOLIDATED STATEMENTS OF INCOME
CONSOLIDATED STATEMENTS OF CASH FLOWS
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
ITEM 3. Quantitative and Qualitative Disclosure About Market Risk
ITEM 4. Controls and Procedures
PART II – OTHER INFORMATION
ITEM 5. Other Information
ITEM 6. Exhibits and Reports on Form 8-K
SIGNATURES
CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER
CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER
CERTIFICATIONS
INDEX TO EXHIBITS
EX-11 Computation of Per Share Earnings


Table of Contents

TABLE OF CONTENTS
                     
  Item                
Number   Page        

   
       
 
PART I — FINANCIAL STATEMENTS
 
  1.    Financial Statements                
       Consolidated Statements of Financial Condition — September 30, 2002 and December 31, 2001     1          
       Consolidated Statements of Income — Three and nine months ended September 30, 2002 and 2001     2          
       Consolidated Statements of Cash Flows — Nine months ended September 30, 2002 and 2001     3          
       Notes to Consolidated Financial Statements     4          
  2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations     6          
  3.    Quantitative and Qualitative Disclosure About Market Risk     23          
  4.    Controls and Procedures     23          
 
PART II — OTHER INFORMATION
 
  5.    Other Information     23          
  6.    Exhibits and Reports on Form 8-K     26          
Signatures     26          
Certifications     27          

 


Table of Contents

PART I – FINANCIAL INFORMATION

ITEM 1. Financial Statements

CHARTER ONE FINANCIAL, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF FINANCIAL CONDITION
(unaudited)
                                       
          9/30/02           12/31/01        
         
         
       
          (Dollars in thousands,        
          except per share data)        
 
ASSETS
                            
Cash Accounts
  $ 515,897             $ 472,658          
Interest-bearing deposits with banks
    9,152               8,355          
Federal funds sold and other
    1,105,511               35,507          
 
   
             
         
   
Total cash and cash equivalents
    1,630,560               516,520          
Investment securities:
                               
 
Available for sale
    213,684               129,312          
 
Held to maturity (fair value of $4,969 and $6,467)
    4,642               6,274          
Mortgage-backed securities:
                               
 
Available for sale
    8,805,687               8,030,512          
 
Held to maturity (fair value of $677,054 and $1,022,658)
    648,153               983,904          
Loans and leases, net
    25,351,352               25,396,071          
Loans held for sale
    287,891               332,629          
Bank owned life insurance
    819,664               808,231          
Federal Home Loan Bank and Federal Reserve Bank stock
    676,927               617,836          
Premises and equipment
    348,675               352,235          
Accrued interest receivable
    155,543               162,065          
Real estate and other collateral owned
    42,988               54,351          
Loan servicing assets
    126,646               139,840          
Goodwill
    386,372               350,839          
Other assets
    351,682               293,897          
 
   
             
         
   
Total assets
  $ 39,850,466             $ 38,174,516          
 
   
             
         
LIABILITIES AND SHAREHOLDERS’ EQUITY
                            
Deposits
  $ 27,086,505             $ 25,123,309          
Federal Home Loan Bank advances
    7,574,583               8,657,238          
Federal funds purchased and repurchase agreements
    54,347               203,259          
Other borrowings
    710,282               304,410          
Advance payments by borrowers for taxes and insurance
    47,578               54,103          
Accrued interest payable
    66,193               57,704          
Accrued expenses and other liabilities
    1,295,185               845,993          
 
   
             
         
   
Total liabilities
    36,834,673               35,246,016          
 
   
             
         
Commitments and contingencies
                           
Shareholders’ equity:
                               
 
Preferred stock — $.01 par value per share; 20,000,000 shares authorized and unissued
                           
 
Common stock — $.01 par value per share; 360,000,000 shares authorized; 227,577,813 and 224,855,827 shares issued
    2,276               2,249          
 
Additional paid-in capital
    2,192,186               2,091,767          
 
Retained earnings
    732,731               811,093          
 
Less 1,158,700 and 516,082 shares of common stock held in treasury at cost
    (35,087  )           (14,586  )      
 
Accumulated other comprehensive income
    123,687               37,977          
 
   
             
         
     
Total shareholders’ equity
    3,015,793               2,928,500          
 
   
             
         
     
Total liabilities and shareholders’ equity
  $ 39,850,466             $ 38,174,516          
 
   
             
         

See Notes to Consolidated Financial Statements.

1


Table of Contents

CHARTER ONE FINANCIAL, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF INCOME
(unaudited)
                                     
        Three Months Ended   Nine Months Ended
       
 
        9/30/02   9/30/01   9/30/02   9/30/01
       
 
 
 
        (Dollars in thousands, except per share data)
Interest income:
                               
 
Loans and leases
  $ 410,237     $ 484,697     $ 1,253,132     $ 1,410,215  
 
Mortgage-backed securities:
                               
   
Available for sale
    135,099       89,819       388,000       257,156  
   
Held to maturity
    10,695       20,141       37,756       69,711  
 
Investment securities:
                               
   
Available for sale
    2,939       3,387       8,526       8,439  
   
Held to maturity
    61       88       192       324  
 
Other interest-earning assets
    9,729       10,850       27,119       32,355  
 
   
     
     
     
 
   
Total interest income
    568,760       608,982       1,714,725       1,778,200  
 
   
     
     
     
 
Interest expense:
                               
 
Deposits
    160,821       224,811       500,798       655,595  
 
FHLB advances
    103,729       122,214       311,372       386,147  
 
Other borrowings
    13,943       8,633       31,324       25,982  
 
   
     
     
     
 
   
Total interest expense
    278,493       355,658       843,494       1,067,724  
 
   
     
     
     
 
   
Net interest income
    290,267       253,324       871,231       710,476  
Provision for loan and lease losses
    47,695       27,109       131,689       61,913  
 
   
     
     
     
 
   
Net interest income after provision for loan and lease losses
    242,572       226,215       739,542       648,563  
 
   
     
     
     
 
Other income:
                               
 
Retail banking
    84,175       72,285       241,474       211,784  
 
Mortgage banking
    (36,961 )     9,637       (16,503 )     27,947  
 
Leasing operations
    404       2,230       991       3,768  
 
Net gains
    83,881       26,302       143,448       67,976  
 
Bank owned life insurance and other
    7,582       9,691       26,014       29,325  
 
   
     
     
     
 
   
Total other income
    139,081       120,145       395,424       340,800  
 
   
     
     
     
 
Administrative expenses:
                               
 
Compensation and employee benefits
    81,443       73,951       239,340       207,488  
 
Net occupancy and equipment
    30,288       27,051       86,485       80,226  
 
Marketing expenses
    11,788       6,554       30,629       22,246  
 
Federal deposit insurance premiums
    1,104       1,026       3,421       2,874  
 
Amortization of goodwill(1)
          4,039             12,117  
 
Other administrative expenses
    46,683       42,629       142,209       128,708  
 
   
     
     
     
 
   
Total administrative expenses(1)
    171,306       155,250       502,084       453,659  
 
   
     
     
     
 
Income before income taxes(1)
    210,347       191,110       632,882       535,704  
Income taxes(1)
    66,785       60,677       200,940       170,069  
 
   
     
     
     
 
   
Net income(1)
  $ 143,562     $ 130,433     $ 431,942     $ 365,635  
 
   
     
     
     
 
Basic earnings per share(1)(2)
  $ .63     $ .55     $ 1.87     $ 1.58  
 
   
     
     
     
 
Diluted earnings per share(1)(2)
  $ .61     $ .54     $ 1.82     $ 1.54  
 
   
     
     
     
 
Average common shares outstanding(2):
                               
 
Basic
    228,765,954       235,945,178       230,549,330       231,479,675  
 
   
     
     
     
 
 
Diluted
    235,615,457       242,108,371       237,653,561       237,371,716  
 
   
     
     
     
 


(1)   Effective September 30, 2002, the Company early adopted Statement of Financial Accounting Standards (“SFAS”) No. 147, “Acquisitions of Certain Financial Institutions, an amendment of FASB Statements No. 72 and 144 and FASB Interpretation No. 9.” In accordance with the transition provisions of SFAS No. 147, the Company reversed its amortization of goodwill related to branch acquisitions recognized in the consolidated financial statements since the Company’s adoption of SFAS No. 142, “Goodwill and Other Intangible Assets,” on January 1, 2002. The amounts reversed to goodwill were $3.9 million, before tax, for the quarter ended March 31, 2002 and $3.8 million, before tax, for the quarter ended June 30, 2002, adding $.01 to previously reported earnings per share for each respective quarter.
 
(2)   Restated to reflect the 5% stock dividend issued September 30, 2002.

See Notes to Consolidated Financial Statements.

2


Table of Contents

CHARTER ONE FINANCIAL, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
                       
          Nine Months Ended
         
          9/30/02   9/30/01
         
 
          (Dollars in thousands)
Cash flows from operating activities:
               
 
Net income
  $ 431,942     $ 365,635  
 
Adjustments to reconcile net income to net cash provided by operating activities:
               
   
Provision for loan and lease losses
    131,689       61,913  
   
Net gains
    (176,184 )     (66,326 )
   
Accretion of discounts, amortization of premiums, amortization of goodwill and depreciation, net (1)
    131,768       82,912  
   
Origination of loans held for sale
    (1,652,269 )     (1,159,814 )
   
Proceeds from sale of loans held for sale
    1,647,746       1,158,869  
   
Increase in accrued interest payable
    8,489       19,409  
   
Other
    431,304       269,713  
 
   
     
 
     
Net cash provided by operating activities
    954,485       732,311  
 
   
     
 
Cash flows from investing activities:
               
 
Net principal disbursed on loans and leases
    (4,910,650 )     (5,526,718 )
 
Proceeds from principal repayments and maturities of:
               
   
Mortgage-backed securities held to maturity
    338,713       378,007  
   
Mortgage-backed securities available for sale
    1,267,603       779,379  
   
Investment securities held to maturity
    1,851       15,947  
   
Investment securities available for sale
    26,618       356,869  
 
Proceeds from sale of:
               
   
Mortgage-backed securities available for sale
    9,054,320       2,990,729  
   
Investment securities available for sale
    1,642       9,656  
   
Federal Home Loan Bank and Federal Reserve Bank stock
    8,082       15,077  
 
Purchase of:
               
   
Mortgage-backed securities available for sale
    (5,730,658 )     (1,207,803 )
   
Investment securities available for sale
    (76,599 )     (4,398 )
   
Federal Home Loan Bank and Federal Reserve Bank stock
    (42,657 )      
   
Loans
    (12,727 )     (54,032 )
   
Loan servicing assets, including those originated
    (71,453 )     (49,059 )
 
Net cash paid in connection with business combination
    (90,425 )     (50,245 )
 
Other
    (51,366 )     96,193  
 
   
     
 
     
Net cash used in investing activities
    (287,706 )     (2,250,398 )
 
   
     
 
Cash flows from financing activities:
               
 
Net decrease in short-term borrowings
    (1,238,785 )     (1,044,555 )
 
Proceeds from long-term borrowings
    424,209       935,410  
 
Repayments of long-term borrowings
    (24,237 )     (669,750 )
 
Increase in deposits
    1,722,959       2,533,129  
 
Decrease in advance payments by borrowers for taxes and insurance
    (6,525 )     (13,073 )
 
Payment of dividends on common stock
    (141,367 )     (122,098 )
 
Proceeds from issuance of common stock
    53,747       41,381  
 
Purchase of treasury stock
    (342,740 )     (107,155 )
 
   
     
 
   
Net cash provided by financing activities
    447,261       1,553,289  
 
   
     
 
Net increase in cash and cash equivalents
    1,114,040       35,202  
Cash and cash equivalents, beginning of the period
    516,520       531,257  
 
   
     
 
Cash and cash equivalents, end of period
  $ 1,630,560     $ 566,459  
 
   
     
 
Supplemental disclosure of cash flow information:
               
 
Cash paid for interest on deposits and borrowings
  $ 977,446     $ 1,198,432  
 
Cash paid for income taxes
    4,500       3,500  
Supplemental schedule of noncash activities:
               
 
Loans exchanged for mortgage-backed securities
    5,066,120       5,449,048  


(1)   Effective September 30, 2002, the Company early adopted Statement of Financial Accounting Standards (“SFAS”) No. 147, “Acquisitions of Certain Financial Institutions, an amendment of FASB Statements No. 72 and 144 and FASB Interpretation No. 9.” In accordance with the transition provisions of SFAS No. 147, the Company reversed its amortization of goodwill related to branch acquisitions recognized in the consolidated financial statements since the Company’s adoption of SFAS No. 142, “Goodwill and Other Intangible Assets,” on January 1, 2002. The amounts reversed to goodwill were $3.9 million, before tax, for the quarter ended March 31, 2002 and $3.8 million, before tax, for the quarter ended June 30, 2002, adding $.01 to previously reported earnings per share for each respective quarter.

See Notes to Consolidated Financial Statements.

3


Table of Contents

CHARTER ONE FINANCIAL, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)

1.   These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in the Charter One Financial, Inc. (the “Company” or “Charter One”) Annual Report on Form 10-K for the year ended December 31, 2001. The interim financial statements reflect all adjustments which are, in the opinion of management, necessary for a fair presentation of the results for the periods presented. Such adjustments are of a normal recurring nature. The results of operations for the interim periods disclosed herein are not necessarily indicative of the results that may be expected for a full year.
 
2.   Charter One has one operating segment, consumer banking, which offers an array of products and services to its customers. Pursuant to its consumer banking strategy, emphasis is placed on building relationships and identifying cross-sell opportunities with its customers, as opposed to building specific lines of business. As a result, Charter One prefers to work as an integrated unit to customize solutions for its customers, with business line emphasis and product offerings changing over time as needs and demands change.
 
3.   In July 2001, the Financial Accounting Standards Board (“FASB”) issued Statement of Financial Accounting Standards (“SFAS”) No. 141, “Business Combinations,” and SFAS No. 142, “Goodwill and Other Intangible Assets.” These statements change the accounting for business combinations and goodwill. SFAS No. 141 requires that the purchase method of accounting be used for all business combinations initiated after June 30, 2001. Use of the pooling-of-interests method is prohibited. SFAS No. 142 changes the accounting for goodwill and certain intangible assets from an amortization method to an impairment-only approach. Any goodwill arising from business combinations initiated after June 30, 2001 is not amortized. On an annual basis, and when there is reason to suspect that their values have been diminished or impaired, goodwill and certain intangible assets must be tested for impairment and write-downs may be necessary. Additionally, amortization of goodwill recorded for past business combinations ceased upon adoption of SFAS No. 142 on January 1, 2002.
 
    SFAS No. 142 requires a transitional impairment test be applied to all goodwill within the first half of 2002 and any resulting impairment loss be reported as a change in accounting principle. The Company has performed a transitional impairment test on its goodwill assets as of January 1, 2002. No impairment loss was recognized as a result of this test.
 
    In October 2002, the FASB issued SFAS No. 147, “Acquisitions of Certain Financial Institutions, an amendment of FASB Statements No. 72 and 144 and FASB Interpretation No. 9.” SFAS No. 72, “Accounting for Certain Acquisitions of Banking or Thrift Institutions,” and FASB Interpretation No. 9, “Applying APB Opinions No. 16 and 17 When a Savings and Loan Association or a Similar Institution Is Acquired in a Business Combination Accounted for by the Purchase Method,” provided interpretive guidance on the application of the purchase method to acquisitions of financial institutions. Except for transactions between two or more mutual enterprises, SFAS No. 147 removes acquisitions of financial institutions from the scope of both SFAS No. 72 and Interpretation 9 and requires that those transactions be accounted for in accordance with SFAS No. 141 and SFAS No. 142. Thus, the requirement in SFAS No. 72 to recognize (and subsequently amortize) any excess of the fair value of liabilities assumed over the fair value of tangible and identifiable intangible assets acquired as an unidentifiable intangible asset no longer applies to acquisitions within the scope of SFAS No. 147. In addition, SFAS No. 147 amends SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets,” to include in its scope long-term customer-relationship intangible assets of financial institutions such as depositor- and borrower-relationship intangible assets and credit cardholder intangible assets. Consequently, those intangible assets are subject to the same undiscounted cash flow recoverability test and impairment loss recognition and measurement provisions that SFAS No. 144 requires for other long-lived assets that are held and used.
 
    In accordance with the transition provisions of SFAS No. 147, the Company reversed its amortization of goodwill related to branch acquisitions recognized in the consolidated financial statements since the Company’s adoption of SFAS No. 142 on January 1, 2002. The amounts reversed to goodwill were $3.9 million, before tax, for the quarter ended March 31, 2002 and $3.8 million, before tax, for the quarter ended June 30, 2002, adding $.01 to previously reported earnings per share for each respective quarter. Quarterly financial information for the periods from January 1, 2002 through June 30, 2002, as restated for the Company’s adoption of SFAS No. 147 is being provided on a supplemental basis. See Item 5 “Other Information” of this Form 10-Q for further discussion.
 
    The following table reconciles reported net income (restated for the early adoption of SFAS No. 147 discussed above) to pro forma adjusted net income for the three and nine months ended September 30, 2002 and 2001, respectively:

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      Three Months Ended   Nine Months Ended
     
 
      9/30/02   9/30/01   9/30/02   9/30/01
     
 
 
 
      (Dollars in thousands, except per share data)
Reported net income
  $ 143,562     $ 130,433     $ 431,942     $ 365,635  
Add: Goodwill amortization, after tax
          2,625             7,876  
 
   
     
     
     
 
 
Adjusted net income
  $ 143,562     $ 133,058     $ 431,942     $ 373,511  
 
   
     
     
     
 
Basic earnings per share:
                               
Reported net income
  $ .63     $ .55     $ 1.87     $ 1.58  
Add: Goodwill amortization, after tax
          .01             .03  
 
   
     
     
     
 
 
Adjusted net income
  $ .63     $ .56     $ 1.87     $ 1.61  
 
   
     
     
     
 
Diluted earnings per share:
                               
Reported net income
  $ .61     $ .54     $ 1.82     $ 1.54  
Add: Goodwill amortization, after tax
          .01             .03  
 
   
     
     
     
 
 
Adjusted net income
  $ .61     $ .55     $ 1.82     $ 1.57  
 
   
     
     
     
 

4.   On January 7, 2002, Charter One Bank, F.S.B. (the “Bank”) filed an application with the Office of the Comptroller of the Currency to convert from a thrift to a national bank. The conversion was effective May 7, 2002 and resulted in changing the Bank’s name to Charter One Bank, N.A. from Charter One Bank, F.S.B.
 
5.   On May 24, 2002, the Company completed its acquisition of Charter National Bancorp, Inc. (“Charter National”), the holding company of Charter Bank in Wyandotte, Michigan. On May 24, 2002, Charter National had assets of $353.2 million and deposits of $242.3 million in eight branches located south of Detroit, Michigan. The Company paid $90.4 million in cash consideration and recorded $34.8 million of goodwill based on a preliminary determination of the estimated fair values of the assets and liabilities acquired as a result of this transaction. Additionally, the Company recorded $25.0 million as an indefinite-lived trademark name intangible. The Company accounted for this acquisition as a purchase under the new business combinations standards discussed in Note 3 above, and included the results of operations of Charter National in its Consolidated Financial Statements from the effective date of the acquisition. Pro forma results of operations for this acquisition, had the acquisition occurred as of January 1, 2002, are not significant and accordingly, are not provided.
 
6.   Certain items in the consolidated financial statements for 2001 have been reclassified to conform to the 2002 presentation.

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ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

HOLDING COMPANY BUSINESS

The following financial review presents an analysis of the asset and liability structure of Charter One Financial, Inc. and a discussion of the results of operations for each of the periods presented.

General

Headquartered in Cleveland, Ohio, Charter One Financial, Inc., hereafter referred to as “Charter One” or the “Company,” is a financial holding company. Charter One is a Delaware corporation and owns all of the outstanding capital stock of Charter One Bank, N.A., which we sometimes refer to in this document as the “Bank.” The Bank’s primary business is providing consumer banking services to certain major markets in Ohio, Michigan, Illinois, New York, Vermont and in some markets of Massachusetts. As of September 30, 2002, the Bank and its subsidiaries were doing business through 459 full-service branches, 26 loan production offices and 920 ATMs.

On January 7, 2002, Charter One Bank, F.S.B. filed an application with the Office of the Comptroller of the Currency (“OCC”) to convert from a thrift to a national bank. The conversion was effective May 7, 2002 and resulted in changing the Bank’s name to Charter One Bank, N.A. from Charter One Bank, F.S.B. References to Charter One Bank or the Bank shall mean Charter One Bank, N.A. or Charter One Bank, F.S.B. as the context requires.

Forward-Looking Statements

This document, including information incorporated by reference, contains, and future filings by Charter One on Form 10-K, Form 10-Q and Form 8-K and future oral and written statements by Charter One and its management may contain, forward-looking statements about Charter One which we believe are within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include, without limitation, statements with respect to anticipated future operating and financial performance, including revenue creation, lending origination, operating efficiencies, loan sales, charge-offs and loan loss provisions, growth opportunities, interest rates, acquisition and divestiture opportunities, and synergies, efficiencies, cost savings and funding advantages expected to be realized from prior acquisitions. Words such as “may,” “could,” “should,” “would,” “believe,” “anticipate,” “estimate,” “expect,” “intend,” “plan” and similar expressions are intended to identify these forward-looking statements.

The important factors we discuss below, as well as other factors discussed elsewhere in this document and factors identified in our filings with the Securities and Exchange Commission and those presented elsewhere by our management from time to time, could cause actual results to differ materially from those indicated by the forward-looking statements made in this document.

The following factors, many of which are subject to change based on various other factors beyond our control, could cause our operating and financial performance to differ materially from the plans, objectives, expectations, estimates and intentions expressed in such forward-looking statements:

  the strength of the United States economy in general and the strength of the local economies in which we conduct our operations; general economic conditions, either nationally or regionally, may be less favorable than expected, resulting in, among other things, a deterioration in the credit quality of our loan assets;
 
  the effects of, and changes in, trade, monetary and fiscal policies and laws, including interest rate policies of the Federal Reserve Board;
 
  inflation, interest rate, market and monetary fluctuations;
 
  the timely development of and acceptance of new products and services of Charter One and the perceived overall value of these products and services by users, including the features, pricing and quality compared to competitors’ products and services;

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  the willingness of users to substitute competitors’ products and services for our products and services;
 
  our success in gaining regulatory approval of our products and services, when required;
 
  the impact of changes in financial services laws and regulations (including laws concerning taxes, banking, securities and insurance); legislative or regulatory changes may adversely affect the business in which we are engaged;
 
  the impact of technological changes;
 
  acquisitions;
 
  changes in consumer spending and saving habits; and
 
  our success at managing the risks involved in the foregoing.

Forward-looking statements by Charter One and its management are based on beliefs, plans, objectives, goals, expectations, anticipations, estimates and intentions of management as of the date made and are not guarantees of future performance. Charter One disclaims any obligation to update or revise any forward-looking statements based on the occurrence of future events, the receipt of new information, or otherwise.

RESULTS OF OPERATIONS

Acquisition

On May 24, 2002, the Company completed its acquisition of Charter National Bancorp, Inc., the holding company of Charter Bank in Wyandotte, Michigan. On May 24, 2002, Charter National had assets of $353.2 million and deposits of $242.3 million in eight branches located south of Detroit, Michigan. The Company paid $90.4 million in cash consideration and recorded $34.8 million of goodwill based on a preliminary determination of the estimated fair values of the assets and liabilities acquired as a result of this transaction. Additionally, the Company recorded $25.0 million as an indefinite-lived trademark name intangible. The Company accounted for this acquisition as a purchase, and included the results of operations of Charter National in its Consolidated Financial Statements from the effective date of the acquisition. The merger of Charter Bank into the Bank was effective August 9, 2002.

Performance Overview

Figure 1 sets forth financial results and annualized performance ratios for the three and nine months ended September 30, 2002 and 2001. Per share data have been restated to reflect the 5% stock dividend issued September 30, 2002.

Selected Financial Results and Ratios (Figure 1)

                                 
    Three Months Ended   Nine Months Ended
   
 
    9/30/02   9/30/01   9/30/02   9/30/01
   
 
 
 
    (Dollars in thousands, except per share data)
Net income(1)
  $ 143,562     $ 130,433     $ 431,942     $ 365,635  
Diluted earnings per share(1)
    .61       .54       1.82       1.54  
Return on average assets(1)
    1.46 %     1.43 %     1.50 %     1.39 %
Return on average equity(1)
    18.89       17.81       19.47       18.05  
Return on average tangible equity(1)(2)
    21.70       19.84       22.38       19.90  
Average equity to average assets(1)
    7.72       8.03       7.68       7.69  
Net interest income to administrative expenses(1)
    1.69x       1.63x       1.74x       1.57x  
Administrative expenses to average assets(1)
    1.74 %     1.70 %     1.74 %     1.72 %
Efficiency ratio
    39.90       40.49       39.64       42.00  


(1)   Effective September 30, 2002, the Company early adopted Statement of Financial Accounting Standards (“SFAS”) No. 147, “Acquisitions of Certain Financial Institutions, an amendment of FASB Statements No. 72 and 144 and FASB Interpretation No. 9.” In accordance with the transition provisions of SFAS No. 147, the Company reversed its amortization of goodwill related to branch acquisitions recognized in the consolidated financial statements since the Company’s adoption of SFAS No. 142, “Goodwill and Other Intangible Assets,” on January 1, 2002. The amounts reversed to goodwill were $3.9 million, before tax, for the quarter ended March 31, 2002 and $3.8 million, before tax, for the quarter ended June 30, 2002, adding $.01 to previously reported earnings per share for each respective quarter.
 
(3)   Computed as the ratio of net income, excluding the amortization of goodwill and other intangible assets, to average tangible equity.

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Net Interest Income

Net interest income is the difference between the interest and dividend income earned on our loans and investments and the interest expense on our deposits and borrowings. Net interest income is our principal source of earnings. Net interest income is affected by a number of factors including the level, pricing and maturity of interest-earning assets and interest-bearing liabilities, interest rate fluctuations and asset quality, as well as general economic conditions and regulatory policies.

The following table shows average balances, interest earned or paid, and average interest rates for the periods indicated. Nonaccrual loans are included in the average balance of loans. The mark-to-market adjustments on securities available for sale are included in noninterest-earning assets. Noninterest-bearing demand deposit accounts are included in noninterest-bearing liabilities. The cost of liabilities includes the annualized effect of interest rate risk management instruments.

Noninterest-earning assets, total assets, other noninterest-bearing liabilities, total noninterest-bearing liabilities, total liabilities, shareholders’ equity and total liabilities and shareholders’ equity have been restated for 2002 to reflect the Company’s early adoption of SFAS No. 147, “Acquisitions of Certain Financial Institutions, an amendment of FASB Statements No. 72 and 144 and FASB Interpretation No. 9.” In accordance with the transition provisions of SFAS No. 147, the Company reversed its amortization of goodwill related to branch acquisitions recognized in the consolidated financial statements since the Company’s adoption of SFAS No. 142, “Goodwill and Other Intangible Assets,” on January 1, 2002.

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Average Balances, Interest Rates and Yields/Costs (Figure 2)

                                                       
          Three Months Ended
         
          9/30/02   9/30/01
         
 
                          Avg.                   Avg.
          Average           Yield/   Average           Yield/
          Balance   Interest   Cost   Balance   Interest   Cost
         
 
 
 
 
 
                          (Dollars in thousands)                
Interest-earning assets:
                                               
 
Loans and leases
  $ 25,460,404     $ 410,237       6.43 %   $ 26,538,590     $ 484,697       7.29 %
 
Mortgage-backed securities:
                                               
   
Available for sale
    9,364,722       135,099       5.77       5,545,025       89,819       6.48  
   
Held to maturity
    677,206       10,695       6.32       1,176,526       20,141       6.85  
 
Investment securities:
                                               
   
Available for sale
    181,769       2,939       6.47       162,391       3,387       8.34  
   
Held to maturity
    4,480       61       5.52       6,926       88       5.11  
 
Other interest-earning assets
    979,454       9,729       3.89       642,584       10,850       6.61  
 
   
     
             
     
         
     
Total interest-earning assets
    36,668,035       568,760       6.19       34,072,042       608,982       7.13  
 
           
                     
         
Allowance for loan and lease losses
    (267,486 )                     (231,028 )                
Noninterest-earning assets
    2,968,951                       2,656,029                  
 
   
                     
                 
     
Total assets
  $ 39,369,500                     $ 36,497,043                  
 
   
                     
                 
Interest-bearing liabilities:
                                               
 
Deposits:
                                               
   
Checking accounts
  $ 6,283,029       33,721       2.13     $ 4,306,395       36,073       3.32  
   
Money market and savings accounts
    8,378,267       44,790       2.12       6,741,797       53,194       3.13  
   
Certificates of deposit
    9,831,050       82,310       3.32       10,406,778       135,544       5.17  
 
   
     
             
     
         
     
Total deposits
    24,492,346       160,821       2.61       21,454,970       224,811       4.16  
 
   
     
             
     
         
 
FHLB advances
    7,944,811       103,729       5.18       9,280,037       122,214       5.22  
 
Other borrowings
    929,957       13,943       5.97       548,888       8,633       6.23  
 
   
     
             
     
         
     
Total borrowings
    8,874,768       117,672       5.26       9,828,925       130,847       5.28  
 
   
     
             
     
         
     
Total interest-bearing liabilities
    33,367,114       278,493       3.31       31,283,895       355,658       4.51  
 
   
     
             
     
         
Noninterest-bearing liabilities:
                                               
 
Demand deposit accounts
    1,789,713                       1,496,975                  
 
Other noninterest-bearing liabilities
    1,173,108                       787,229                  
 
   
                     
                 
   
Total noninterest-bearing liabilities
    2,962,821                       2,284,204                  
 
   
                     
                 
     
Total liabilities
    36,329,935                       33,568,099                  
Shareholders’ equity
    3,039,565                       2,928,944                  
 
   
                     
                 
     
Total liabilities and shareholders’ equity
  $ 39,369,500                     $ 36,497,043                  
 
   
                     
                 
Net interest income
          $ 290,267                     $ 253,324          
 
           
                     
         
Interest rate spread
                    2.88                       2.62  
Net yield on average interest- earning assets
                    3.17                       2.97  
Average interest-earning assets to average interest-bearing liabilities
                    109.89 %                     108.91 %

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          Nine Months Ended
         
          9/30/02   9/30/01
         
 
                          Avg.                   Avg.
          Average           Yield/   Average           Yield/
          Balance   Interest   Cost   Balance   Interest   Cost
         
 
 
 
 
 
                          (Dollars in thousands)                
Interest-earning assets:
                                               
 
Loans and leases
  $ 25,296,320     $ 1,253,132       6.61 %   $ 25,398,713     $ 1,410,215       7.41 %
 
Mortgage-backed securities:
                                               
   
Available for sale
    8,710,523       388,000       5.94       5,066,129       257,156       6.77  
   
Held to maturity
    771,416       37,756       6.53       1,313,218       69,711       7.08  
 
Investment securities:
                                               
   
Available for sale
    160,661       8,526       7.08       141,016       8,439       7.98  
   
Held to maturity
    4,998       192       5.13       8,204       324       5.27  
 
Other interest-earning assets
    952,088       27,119       3.76       633,147       32,355       6.74  
 
   
     
             
     
         
     
Total interest-earning assets
    35,896,006       1,714,725       6.37       32,560,427       1,778,200       7.28  
 
           
                     
         
Allowance for loan and lease losses
    (260,458 )                     (204,031 )                
Noninterest-earning assets
    2,863,644                       2,743,053                  
 
   
                     
                 
     
Total assets
  $ 38,499,192                     $ 35,099,449                  
 
   
                     
                 
Interest-bearing liabilities:
                                               
 
Deposits:
                                               
   
Checking accounts
  $ 6,102,712       100,558       2.20     $ 3,393,003       79,375       3.13  
   
Money market and savings accounts
    7,915,705       132,271       2.23       6,382,528       163,390       3.42  
   
Certificates of deposit
    10,107,847       267,969       3.54       10,287,201       412,830       5.37  
 
   
     
             
     
         
     
Total deposits
    24,126,264       500,798       2.78       20,062,732       655,595       4.37  
 
   
     
             
     
         
 
FHLB advances
    7,966,061       311,372       5.22       9,554,422       386,147       5.40  
 
Other borrowings
    598,769       31,324       6.96       502,617       25,982       6.86  
 
   
     
             
     
         
     
Total borrowings
    8,564,830       342,696       5.35       10,057,039       412,129       5.47  
 
   
     
             
     
         
     
Total interest-bearing liabilities
    32,691,094       843,494       3.45       30,119,771       1,067,724       4.74  
 
   
     
             
     
         
Noninterest-bearing liabilities:
                                               
 
Demand deposit accounts
    1,745,700                       1,435,775                  
 
Other noninterest-bearing liabilities
    1,104,913                       843,286                  
 
   
                     
                 
   
Total noninterest-bearing liabilities
    2,850,613                       2,279,061                  
 
   
                     
                 
     
Total liabilities
    35,541,707                       32,398,832                  
Shareholders’ equity
    2,957,485                       2,700,617                  
 
   
                     
                 
     
Total liabilities and shareholders’ equity
  $ 38,499,192                     $ 35,099,449                  
 
   
                     
                 
Net interest income
          $ 871,231                     $ 710,476          
 
           
                     
         
Interest rate spread
                    2.92                       2.54  
Net yield on average interest- earning assets
                    3.24                       2.91  
Average interest-earning assets to average interest-bearing liabilities
                    109.80 %                     108.10 %

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Figure 3 shows the approximate relative contribution of changes in average interest rates and volume to changes in net interest income for the periods indicated. Changes not solely attributable to volume or rate have been allocated in proportion to the changes due to volume and rate. Amortization of net deferred loan costs and automobile dealer reserves included as a reduction in interest income was $26.1 million and $74.2 million for the three and nine months ended September 30, 2002, respectively, and $22.3 million and $58.8 million for the three and nine months ended September 30, 2001, respectively.

Rate/Volume Analysis (Figure 3)

                                                         
            Three Months Ended September 30,   Nine Months Ended September 30,
           
 
            2002 v. 2001   2002 v. 2001
           
 
            Increase (decrease) due to   Increase (decrease) due to  
           
 
 
            Rate   Volume   Total   Rate   Volume   Total
           
 
 
 
 
 
                            (Dollars in thousands)                
Interest income:
                                               
 
Loans and leases
  $ (57,569 )   $ (16,891 )   $ (74,460 )   $ (153,693 )   $ (3,390 )   $ (157,083 )
 
Mortgage-backed securities:
                                               
   
Available for sale
    (10,751 )     56,031       45,280       (34,786 )     165,630       130,844  
   
Held to maturity
    (1,458 )     (7,988 )     (9,446 )     (5,080 )     (26,875 )     (31,955 )
 
Investment securities:
                                               
   
Available for sale
    (820 )     372       (448 )     (1,016 )     1,103       87  
   
Held to maturity
    6       (33 )     (27 )     (9 )     (123 )     (132 )
 
Other interest-earning assets
    (5,497 )     4,376       (1,121 )     (17,695 )     12,459       (5,236 )
 
   
     
     
     
     
     
 
     
Total
    (76,089 )     35,867       (40,222 )     (212,279 )     148,804       (63,475 )
 
   
     
     
     
     
     
 
Interest expense:
                                               
 
Checking accounts
    (15,572 )     13,221       (2,351 )     (28,529 )     49,712       21,183  
 
Money market and savings accounts
    (21,476 )     13,071       (8,405 )     (71,113 )     39,995       (31,118 )
 
Certificates of deposit
    (46,095 )     (7,139 )     (53,234 )     (137,783 )     (7,079 )     (144,862 )
 
FHLB advances
    (436 )     (18,049 )     (18,485 )     (10,567 )     (64,208 )     (74,775 )
 
Other borrowings
    (1,930 )     7,240       5,310       (4,090 )     9,432       5,342  
 
   
     
     
     
     
     
 
       
Total
    (85,509 )     8,344       (77,165 )     (252,082 )     27,852       (224,230 )
 
   
     
     
     
     
     
 
Change in net interest income
  $ 9,420     $ 27,523     $ 36,943     $ 39,803     $ 120,952     $ 160,755  
 
   
     
     
     
     
     
 

Net interest income was $290.3 million for the three months ended September 30, 2002, up $36.9 million, or 14.6%, from the third quarter of 2001. The increase in net interest income was primarily attributable to the reduction in the cost of average interest-bearing liabilities from 4.51% during the third quarter of 2001 to 3.31% during the third quarter of 2002. The reduction in the cost of average interest-bearing liabilities resulted primarily from the maturity and repricing of higher interest rate certificates of deposit since September 30, 2001, together with the downward repricing of certain core deposit accounts.

Net interest income was $871.2 million for the nine months ended September 30, 2002, up $160.8 million, or 22.6%, from $710.5 million in the comparable 2001 period. The increase in net interest income was primarily attributable to the reduction in the cost of average interest-bearing liabilities from 4.74% during the nine months ended September 30, 2001 to 3.45% during the 2002 period. The reduction in the cost of average interest-bearing liabilities resulted primarily from the repricing of higher interest rate certificates of deposit since September 30, 2001, together with the downward repricing of certain core deposit accounts.

Other Income

Other income for the three months ended September 30, 2002 was $139.1 million, an increase of $18.9 million, or 15.8%, over the $120.1 million for the three months ended September 30, 2001. The increase was primarily attributable to income from retail banking and net gains on sales. Retail banking income increased $11.9 million, or 16.4%, over the comparable period in 2001. Growth in income from retail banking was attributable to successful integration of past mergers and branch acquisitions together with ongoing franchise development initiatives. Net gains totaled $83.9 million for the third quarter of 2002, an increase of $57.6 million over the third quarter of 2001. The $4.5 billion of mortgage-backed securities sold during the third quarter 2002 were comprised primarily of seasoned, bank-originated residential mortgage products. We did not utilize any special-purpose entities for the sale of any of our mortgage-backed securities. Offsetting the net gains on sale of mortgage-backed securities of $107.8 million was a $22.1 million unrealized loss on interest rate swaps that are accounted for at fair value under SFAS No. 133, “Accounting for Derivative Instruments and Hedging Activities,” as amended. The $22.1 million unrealized loss was the result of the decline in interest rates during the third quarter.

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With respect to the decline in mortgage banking income, we increased the valuation allowance on loan servicing assets by $56.0 million in the third quarter of 2002 to $89.3 million due to increasing prepayment speeds. Total mortgage banking income, excluding the $56.0 million increase in the valuation allowance, was $19.0 million in the third quarter of 2002. In the year ago quarter, mortgage banking income totaled $13.6 million, excluding a $4.0 million increase in the valuation allowance. As a result of the strong loan origination and securitization activity in the past 12 months, the portfolio of loans serviced for others increased to $16.8 billion, up 21.5% since September 30, 2001. The related loan servicing asset was reduced to .75% of the portfolio at $126.6 million at September 30, 2002. With an average servicing spread of 35 basis points, that translates into a servicing asset valuation of just over two times the servicing spread.

Other income for the nine months ended September 30, 2002 was $395.4 million, an increase of $54.6 million, or 16.0%, over the $340.8 million for the nine months ended September 30, 2001. The reasons for the net increase were substantially the same as for the third quarter results discussed in the above paragraphs.

Administrative Expenses

Administrative expenses were $171.3 million for the three months ended September 30, 2002, an increase of $16.1 million, or 10.3%, as compared to the third quarter of 2001. The increase in administrative expenses was primarily attributable to costs associated with the operational integration of acquisitions completed in the last 12 months and continued investments in our operations. Additionally, marketing expenses increased $5.2 million, as compared to the comparable period of 2001. These higher marketing costs occurred as we implemented various programs geared to support sales efforts throughout the Bank. Despite the increase in administrative expenses, our efficiency ratio improved to 39.90% for the three months ended September 30, 2002, compared to 40.49% for the three months ended September 30, 2001. See the above discussion in “Other Income” regarding factors that contributed to the improvement in our efficiency ratio.

Administrative expenses were $502.1 million for the nine months ended September 30, 2002, an increase of $48.4 million, or 10.7%, as compared to the 2001 period. The reasons for the increases in administrative expenses were substantially the same as for the third quarter results discussed in the above paragraph. Despite the increase in administrative expenses, our efficiency ratio improved to 39.64% for the nine months ended September 30, 2002, compared to 42.00% for the comparable period in 2001. See the above discussion in “Other Income” regarding factors that contributed to the improvement in our efficiency ratio.

Federal Income Tax

Federal income tax expense for the three months ended September 30, 2002 was $66.8 million, compared to $60.7 million for the same period in 2001. The primary reason for this increase in the provision for federal income taxes was an increase in pre-tax income. The effective tax rate was 31.7% for both the 2002 and 2001 period.

Federal income tax expense for the nine months ended September 30, 2002 was $200.9 million, compared to $170.1 million for the same period in 2001. The primary reason for this increase in the provision for federal income taxes was an increase in pre-tax income. The effective tax rate was 31.7% for the both the 2002 and 2001 period.

FINANCIAL CONDITION

Overview

At September 30, 2002, total assets were $39.9 billion, compared to total assets of $38.2 billion at December 31, 2001.

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Loans and Leases

Composition of Loans and Leases (Figure 4)

                       
          9/30/02   12/31/01
         
 
          (Dollars in thousands)
One-to-four family:
               
 
Permanent:
               
   
Fixed rate
  $ 5,942,919     $ 6,419,819  
   
Adjustable rate
    2,694,956       3,350,370  
 
Construction
    427,871       409,369  
 
   
     
 
 
    9,065,746       10,179,558  
 
   
     
 
Commercial real estate:
               
 
Multifamily
    1,017,393       1,189,777  
 
Other
    1,313,243       1,279,889  
 
   
     
 
 
    2,330,636       2,469,666  
 
   
     
 
Consumer:
               
 
Retail
    5,008,393       4,857,473  
 
Automobile
    5,281,731       4,397,425  
 
Consumer finance
    973,981       1,042,522  
 
   
     
 
 
    11,264,105       10,297,420  
 
   
     
 
Business:
               
 
Leasing
    2,028,687       1,994,524  
 
Corporate banking
    1,242,869       1,043,010  
 
   
     
 
 
    3,271,556       3,037,534  
 
   
     
 
Loans and leases before allowance for loan and lease losses
    25,932,043       25,984,178  
Allowance for loan and lease losses
    (292,800 )     (255,478 )
 
   
     
 
     
Loans and leases, net(1)
  $ 25,639,243     $ 25,728,700  
 
   
     
 
Portfolio of loans serviced for others
  $ 16,840,025     $ 13,846,807  
 
   
     
 


(1)   Includes loans held for sale.

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Loan and Lease Activity (Figure 5)

                                         
            Three Months Ended   Nine Months Ended
           
 
            9/30/02   9/30/01   9/30/02   9/30/01
           
 
 
 
                    (Dollars in thousands)        
Originations:
                               
Real estate:
                               
 
Permanent:
                               
   
One-to-four family
  $ 2,481,022     $ 2,015,708     $ 7,113,855     $ 5,982,597  
   
Multifamily
    49,187       21,003       108,885       40,679  
   
Commercial
    48,601       19,953       175,375       146,534  
 
   
     
     
     
 
     
Total permanent loans
    2,578,810       2,056,664       7,398,115       6,169,810  
 
   
     
     
     
 
 
Construction:
                               
   
One-to-four family
    5,748       16,765       27,720       342,222  
   
Multifamily
    13,950       60,506       38,938       131,020  
   
Commercial
    29,385       68,526       111,108       173,949  
 
   
     
     
     
 
     
Total construction loans
    49,083       145,797       177,766       647,191  
 
   
     
     
     
 
       
Total real estate loans originated
    2,627,893       2,202,461       7,575,881       6,817,001  
 
   
     
     
     
 
Retail consumer
    948,632       948,975       2,885,687       2,668,708  
Automobile
    1,012,926       900,593       2,478,734       2,079,900  
Consumer finance
    73,931       70,161       185,352       195,523  
Leases
    110,428       141,386       321,013       397,511  
Corporate banking
    512,600       273,105       1,265,413       742,070  
 
   
     
     
     
 
     
Total loans and leases originated
    5,286,410       4,536,681       14,712,080       12,900,713  
 
   
     
     
     
 
Acquired through business combinations and purchases
    2,637       1,406,582       213,992       1,418,305  
 
   
     
     
     
 
Sales and principal reductions:
                               
 
Loans sold
    527,011       399,889       1,652,269       1,159,814  
 
Loans exchanged for mortgage-backed securities
    809,167       2,258,523       5,066,120       5,449,048  
 
Principal reductions
    2,894,793       2,225,932       8,262,966       6,129,277  
 
   
     
     
     
 
       
Total sales and principal reductions
    4,230,971       4,884,344       14,981,355       12,738,139  
 
   
     
     
     
 
       
Increase (decrease) before net items
  $ 1,058,076     $ 1,058,919     $ (55,283 )   $ 1,580,879  
 
   
     
     
     
 

Investment and Mortgage-Backed Securities

Figures 6 and 7 summarize our investment and mortgage-backed securities portfolios at September 30, 2002 and December 31, 2001. The amounts reflected represent the fair value of securities available for sale and the amortized cost of securities held to maturity.

Investment Securities (Figure 6)

                       
          9/30/02   12/31/01
         
 
          (Dollars in thousands)
Available for Sale
               
 
U.S. Treasury and agency securities
  $ 91,596     $ 30,929  
 
Securities of U.S. states and political subdivisions
    2,442       8  
 
Corporate and other securities
    119,646       98,375  
 
   
     
 
   
Total investment securities available for sale
    213,684       129,312  
 
   
     
 
Held to Maturity
               
 
U.S. Treasury and agency securities
    263        
 
Securities of U.S. states and political subdivisions
    4,344       5,839  
 
Corporate and other securities
    35       435  
 
   
     
 
   
Total investment securities held to maturity
    4,642       6,274  
 
   
     
 
     
Total
  $ 218,326     $ 135,586  
 
   
     
 
 
Weighted average rate
    5.63 %     8.21 %
 
   
     
 

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Mortgage-Backed Securities (Figure 7)

                         
            9/30/02   12/31/01
           
 
            (Dollars in thousands)
Available for Sale
               
 
Participation certificates:
               
   
U.S. government and agency issues
  $ 7,915,719     $ 6,950,425  
 
Collateralized mortgage obligations:
               
   
U.S. government and agency issues
    397,578       518,251  
   
Private issues
    492,390       561,836  
 
   
     
 
     
Total mortgage-backed securities available for sale
    8,805,687       8,030,512  
 
   
     
 
Held to Maturity
               
 
Participation certificates:
               
   
U.S. government and agency issues
    348,157       475,622  
   
Private issues
    60,320       90,203  
 
Collateralized mortgage obligations:
               
   
U.S. government and agency issues
    119,937       185,944  
   
Private issues
    119,739       232,135  
 
   
     
 
     
Total mortgage-backed securities held to maturity
    648,153       983,904  
 
   
     
 
       
Total
  $ 9,453,840     $ 9,014,416  
 
   
     
 
   
Weighted average rate
    5.56 %     6.18 %
 
   
     
 

Asset Quality

In conjunction with the Bank’s conversion in May 2002 to a national bank, the Company conformed various policies and reporting practices associated with asset quality to more closely compare to those of its commercial bank peers. These changes neither increased nor decreased ultimate net loan and lease charge-offs. They only affected the timing of recognizing net consumer asset charge-offs through the allowance for loan and lease losses and the disclosure of underperforming consumer assets. Consumer assets include single-family, retail consumer, automobile, and consumer finance loan portfolios. These changes had no impact on Charter One’s non-consumer loan portfolios, which include commercial real estate and corporate loans and its lease portfolio, as these portfolios already conformed with OCC-regulated banking practices.

The most significant effect of the change in charge-off policy was in the automobile and consumer finance portfolios. Prior to the second quarter of 2002, automobile loans were charged off at the point of repossessed collateral disposition. Beginning with the second quarter of 2002, consistent with OCC-regulated banking practices, automobile loans going through repossession or bankruptcies were written down to the net realizable value of the collateral at the time of the repossession or bankruptcy discharge. Any automobile loan that reached the 120-day delinquency point was charged off completely. Charge-offs in the consumer finance portfolio were previously recognized at the point of foreclosure. Beginning with the second quarter of 2002, consistent with OCC-regulated banking practices, consumer finance loans, along with other loans backed by single-family residential real estate collateral, were reflected at the lower of cost or net realizable value at the earliest point of six payments past due or foreclosure. These policy changes resulted in an additional $27.3 million of charge-offs recognized during the second quarter of 2002.

Being mindful of an economy that continues to exhibit weakness, particularly in the non-consumer sectors, Charter One continued to strengthen its level of loan loss reserves as shown in Figure 8 below.

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Analysis of the Allowance for Loan and Lease Losses (Figure 8)

                                         
            Three Months Ended   Nine Months Ended
           
 
            9/30/02   9/30/01   9/30/02   9/30/01
           
 
 
 
                    (Dollars in thousands)        
Allowance for loan and lease losses:
                               
 
Balance, beginning of period
  $ 267,155     $ 198,378     $ 255,478     $ 189,616  
 
Provision for loan and lease losses
    47,695       27,109       131,689       61,913  
 
Acquired through business combination
          33,782       3,184       33,782  
 
Loans and leases charged off:
                               
   
One-to-four family
    (643 )     (800 )     (4,675 )     (2,162 )
   
Commercial real estate
    (290 )     (26 )     (1,208 )     (509 )
   
Retail consumer
    (2,308 )     (2,123 )     (10,096 )     (5,772 )
   
Automobile
    (16,429 )     (8,243 )     (63,024 )     (27,023 )
   
Consumer finance
    (5,160 )     (3,762 )     (20,610 )     (8,356 )
   
Leases
    (519 )     (7,234 )     (2,780 )     (7,496 )
   
Corporate banking
    (4,776 )     (3,903 )     (10,813 )     (5,456 )
 
   
     
     
     
 
     
Total charge-offs
    (30,125 )     (26,091 )     (113,206 )(1)     (56,774 )
 
   
     
     
     
 
 
Recoveries:
                               
   
One-to-four family
    881       74       915       119  
   
Commercial real estate
    488       19       618       24  
   
Retail consumer
    484       402       1,246       1,322  
   
Automobile
    3,574       1,756       9,105       4,800  
   
Consumer finance
    238       73       333       201  
   
Leases
    430             430       220  
   
Corporate banking
    1,980       102       3,008       381  
 
   
     
     
     
 
     
Total recoveries
    8,075       2,426       15,655       7,067  
 
   
     
     
     
 
       
Net loan and lease charge-offs
    (22,050 )     (23,665 )     (97,551 )(1)     (49,707 )
 
   
     
     
     
 
 
Balance, end of period
  $ 292,800     $ 235,604     $ 292,800     $ 235,604  
 
   
     
     
     
 
 
Net charge-offs to average loans and leases (annualized)
    .35 %     .36 %     .51 %(1)     .51 %


(1)   Includes $27.3 million in charge-offs recorded in the second quarter of 2002 in conjunction with Charter One’s adoption of the new consumer loan charge-off policy discussed above. This new policy was implemented prospectively and as such, prior periods have not been restated.

The provision for loan and lease losses exceeded net charge-offs by $25.6 million during the third quarter of 2002 and the ratio of the allowance for loan and lease losses to total loans and leases before the allowance increased to 1.13% at September 30, 2002 from .98% at December 31, 2001.

Net charge-offs during the third quarter of 2002 totaled $22.1 million, or .35% of average loans and leases, compared to $23.7 million or .36% of average loans and leases, during the third quarter of 2001.

In terms of nonperforming asset disclosures, Charter One’s policy, prior to the second quarter of 2002, was to place all consumer assets backed by residential real estate on nonaccrual status (disclosed as nonperforming) at 90 days delinquent. Beginning in the second quarter of 2002, consistent with OCC-regulated banking practices, loans backed by residential real estate are being placed on nonaccrual status (nonperforming) at six payments past due as long as the loan is well secured and in the process of collection.

Figure 9 sets forth information concerning nonperforming and underperforming assets for the periods reported. Underperforming assets consist of (1) nonperforming assets (nonaccrual loans and leases, restructured real estate mortgage loans, and real estate acquired through foreclosure and other collateral owned) and (2) accruing loans and leases delinquent more than 90 days.

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Nonperforming and Underperforming Assets (Figure 9)

                         
            9/30/02   12/31/01
           
 
            (Dollars in thousands)
Nonperforming assets(1):
               
 
Nonaccrual loans and leases:
               
   
Real estate mortgage loans:
               
     
One-to-four family(2)
  $ 31,528     $ 79,394  
     
Multifamily and commercial
    6,621       13,552  
     
Construction and land
    10,598       10,276  
 
   
     
 
       
Total real estate mortgage loans
    48,747       103,222  
   
Retail consumer(2)
    14,128       16,592  
   
Automobile(3)
           
   
Consumer finance(2)
    38,403       68,485  
   
Leases
    7,964       904  
   
Corporate banking
    37,230       10,551  
 
   
     
 
       
Total nonaccrual loans and leases
    146,472       199,754  
       
Less government guaranteed loans(1)
          19,630  
 
   
     
 
       
Total nonaccrual loans net of government guaranteed loans
    146,472       180,124  
 
Restructured real estate mortgage loans
    1,149       653  
 
   
     
 
       
Total nonperforming loans and leases
    147,621       180,777  
 
Real estate and other collateral owned(3)
    40,270       50,265  
 
   
     
 
       
Total nonperforming assets
  $ 187,891     $ 231,042  
 
   
     
 
Ratio of (excluding government guaranteed loans):
               
 
Nonperforming loans and leases to total loans and leases
    .58 %     .70 %
 
Nonperforming assets to total assets
    .47       .61  
 
Nonperforming assets to total loans, leases and real estate and other collateral owned
    .73       .90  
 
Allowance for loan and lease losses to:
               
   
Nonperforming loans and leases
    198.35       141.32  
   
Total loans and leases before allowance
    1.13       .98  
Accruing loans and leases delinquent more than 90 days(1):
               
 
Real estate mortgage loans:
               
   
One-to-four family(2)
  $ 24,854     $  
   
Multifamily and commercial
           
   
Construction and land
           
 
   
     
 
     
Total real estate mortgage loans
    24,854        
 
Retail consumer(2)
    5,630       4,519  
 
Automobile(3)
    2,595       6,000  
 
Consumer finance(2)
    25,269        
 
Leases
           
 
Corporate banking
    1,955       4,691  
 
   
     
 
     
Total accruing loans and leases delinquent more than 90 days
    60,303       15,210  
     
Less government guaranteed loans(1)
          1,876  
 
   
     
 
       
Total accruing loans and leases delinquent more than 90 days net of government guaranteed loans
  $ 60,303     $ 13,334  
 
   
     
 
Total underperforming assets
  $ 248,194     $ 244,376  
 
   
     
 
Ratio of (excluding government guaranteed loans):
               
 
Underperforming assets to total assets
    .62 %     .64 %
 
Underperforming assets to total loans, leases and real estate and other collateral owned
    .97       .95  


(1)   Effective June 30, 2002, amounts exclude loans guaranteed by the Federal Housing Administration or Veterans’ Administration. Prior periods have not been restated.
 
(2)   Effective June 30, 2002, Charter One adopted a new accrual policy in which consumer loans secured by residential real estate are placed on nonaccrual at six payments past due as long as the loan is well secured and in the process of collection. This new policy was implemented prospectively and as such, prior periods have not been restated. The change in the accrual policy did not have a material impact on interest income. Management believes the changes to this policy conforms Charter One’s accrual methodology to that of its commercial banking peers.
 
(3)   Effective for the period ended June 30, 2002, Charter One adopted a new loan charge-off policy in which automobile loans are charged off based upon repossession and in certain cases, at the point of bankruptcy discharge. Any automobile loan reaching 120 days delinquent are being charged off completely. Previously, Charter One’s policy was to record charge-offs of loans secured by automobiles at the point of repossessed collateral disposition. This new policy was implemented prospectively and as such, prior periods have not been restated. Management believes the changes to this policy conforms Charter One’s charge-off methodology to that of its commercial banking peers.

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Loans and leases not reflected in the table above, but where known information about possible credit problems of borrowers causes management to have serious doubts as to the ability of the borrower to comply with present repayment terms and that may result in disclosure of such loans and leases as underperforming assets in the future are commonly referred to as “potential problem loans.” During the second quarter of 2002, we changed how we determine potential problem loans to be consistent with commercial banking practice. Previously that determination included all loans and leases classified as “substandard” not already included as underperforming, without a loan-by-loan evaluation, even though historically only a very small percentage of those loans and leases was ultimately reflected in future charge-offs. Under the newly adopted method, the amount included in potential problem loans results from an evaluation, on a loan-by-loan basis, of loans classified as “substandard.” The amount of potential problem loans remained was less than $25 million at September 30, 2002 and June 30, 2002, respectively. The vast majority of these loans and leases, as well as our underperforming assets, are collateralized. As such, we would anticipate that any losses resulting from possible future charge-offs would be significantly less than the respective loan and lease balances.

SOURCES OF FUNDS

Management considers our interest-sensitivity profile when deciding on sources of funds. At September 30, 2002, our one-year gap was 9.59% of total interest-earning assets. See Part I, Item 3 “Quantitative and Qualitative Disclosure About Market Risk,” of this Form 10-Q regarding further information on our interest rate risk profile.

Deposits

Composition of Deposits (Figure 10)

                                       
          9/30/02   12/31/01
         
 
                  Weighted           Weighted
                  Average           Average
          Amount   Rate   Amount   Rate
         
 
 
 
                  (Dollars in thousands)        
Checking accounts:
                               
 
Interest-bearing
  $ 6,588,045       2.19 %   $ 5,973,545       2.45 %
 
Noninterest-bearing
    2,031,085             1,856,481        
 
   
             
         
   
Total checking accounts
    8,619,130       1.67       7,830,026       1.87  
Money market and savings accounts
    8,248,750       2.04       6,737,160       2.26  
 
   
             
         
   
Total transactions accounts
    16,867,880       1.85       14,567,186       2.05  
Certificates of deposit
    10,218,625       3.75       10,556,123       4.43  
 
   
             
         
     
Total deposits, net
  $ 27,086,505       2.57     $ 25,123,309       3.05  
 
   
             
         
Including the effect of interest rate swaps
            2.41 %             2.88 %

Investment securities and mortgage-backed securities with a par value of $479.5 million at September 30, 2002 and $573.0 million at December 31, 2001, were pledged to secure public deposits and for other purposes required or permitted by law.

Borrowings

At September 30, 2002, borrowings consisted primarily of FHLB advances. These positions were secured by our investment in the stock of the FHLB, as well as $1.1 billion in certain real estate loans and $10.9 billion in mortgage-backed securities.

Federal Home Loan Bank Advances (Figure 11)

                                       
          9/30/02   12/31/01
         
 
                  Weighted           Weighted
                  Average           Average
          Amount   Rate   Amount   Rate
         
 
 
 
                  (Dollars in thousands)        
Short-term
  $ 150,000       6.84 %   $ 1,114,873       3.03 %
Long-term:
                               
 
Fixed-rate advances
    7,004,845       5.50       7,118,827       5.52  
 
Variable-rate advances
    409,605       1.63       409,604       1.74  
 
   
             
         
   
Total advances
    7,564,450       5.32       8,643,304       5.02  
Plus unamortized premium on advances
    10,133             13,934        
 
   
             
         
     
Total advances, net
  $ 7,574,583       5.24     $ 8,657,238       4.95  
 
   
             
         
 
Including the effect of interest rate swaps
            5.34 %             5.02 %

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On May 20, 2002, the Bank issued $400.0 million of 6.375% subordinated notes due May 15, 2012. Interest on the subordinated notes is payable semiannually. The subordinated notes are unsecured and subordinated to the claims of our depositors and rank on a parity in the event of liquidation or similar proceeding with respect to the Bank with all other present and future unsecured subordinated debt obligations of the Bank, except any unsecured subordinated debt which may be expressly stated to be subordinated notes or is otherwise subordinated as a matter of law. The net proceeds from the subordinated notes were used by the Bank for general corporate purposes.

Interest Rate Swaps

We use interest rate swaps as one of the tools to manage our interest rate risk profile (defined as the sensitivity of our earnings and economic value to changes in interest rates). We utilize fixed receipt callable interest rate swaps to convert certain longer-term callable certificates of deposit into short-term variable instruments. Under certain of these agreements, Charter One has agreed to receive interest from the counterparty on a notional amount at a fixed rate defined in the agreement, and to pay interest at a floating rate indexed to LIBOR during the entire term of the interest rate swap. In other agreements, Charter One has agreed to receive interest from the counterparty on a notional amount at a fixed rate defined in the agreement, and to pay interest at a fixed rate, converting to floating rate indexed to LIBOR after the first two years of the interest rate swap term. Such interest rate swaps are designated and qualify as fair value hedges under SFAS No. 133 as of September 30, 2002. We have assumed no ineffectiveness in the respective hedging relationships. Any gain or loss on the interest rate swap was offset by a gain or loss on the certificates of deposit during the period of change in fair values.

We utilize fixed payment interest rate swaps to convert certain floating-rate FHLB advances into fixed-rate instruments. Under these agreements, Charter One has agreed to pay interest to the counterparty on a notional principal amount at a fixed rate defined in the agreement, and receive interest at a floating rate indexed to LIBOR. The amounts of interest exchanged are calculated on the basis of notional principal amounts. Such interest rate swaps are designated and qualify as cash flow hedges under SFAS No. 133 as of September 30, 2002. We have assumed no ineffectiveness in the respective hedging relationships. Any gain or loss on the interest rate swaps was offset by the expected future cash flows on the FHLB advances during the period of change in fair values.

We utilized a fixed receipt interest rate swap to convert our $400.0 million of subordinated notes into a variable instrument. Under this agreement Charter One has agreed to receive interest from the counterparty on a notional amount at a fixed rate defined in the agreement, and to pay interest at a floating rate indexed to LIBOR. Such interest rate swap is designated and qualifies as a fair value hedge under SFAS No. 133 as of September 30, 2002. We have assumed no ineffectiveness in the hedging relationship. Any gain or loss on the interest rate swap was offset by a gain or loss on the subordinated notes during the period of change in fair values.

Additionally, on May 20, 2002, we entered into $575.0 million of fixed payment and variable receipt interest rate swaps in which there was no hedging designation assigned. The net unrealized loss of $30.2 million attributed to these interest rate swaps was recognized in the Company’s consolidated statements of operations under the caption “net gains.” The corresponding interest rate swap liabilities were recognized in the Company’s consolidated statement of position at September 30, 2002 under the caption “accrued expenses and other liabilities.”

Information on the interest rate swaps, by maturity date, is as follows:

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Interest Rate Swaps (Figure 12)

                                                     
        9/30/02   12/31/01
       
 
        Notional   Receiving   Paying   Notional   Receiving   Paying
        Principal   Interest   Interest   Principal   Interest   Interest
        Amount   Rate   Rate   Amount   Rate   Rate
       
 
 
 
 
 
                        (Dollars in thousands)                
Fixed Payment and Fixed Receipt(1)
                                               
 
2007
  $ 830,000       4.38 %     2.83 %   $       %     %
 
   
                     
                 
Fixed Payment and Variable Receipt
                                               
 
2002
$       %     %   $ 25,000       3.73 %     6.44 %
 
2003
    409,605       1.82       3.55       409,605       1.94       3.55  
 
2004
    375,000       1.75       3.66                    
 
2006
    200,000       1.75       4.69                    
 
   
                     
                 
   
Total
  $ 984,605       1.78 %(2)     3.82 %   $ 434,605       2.04 %(2)     3.71 %
 
   
                     
                 
Variable Payment and Fixed Receipt
                                               
 
2003
$ 50,000       3.31 %     1.81 %   $ 255,000       4.08 %     2.14 %
 
2004
    260,000       3.31       1.82                    
 
2006
    115,000       5.06       1.81       930,000       5.80       2.12  
 
2007
    565,000       5.54       1.81       10,000       7.25       2.36  
 
2010
                      10,000       7.40       2.06  
 
2011
    10,000       6.25       1.76       45,000       6.33       1.94  
 
2012
    400,000       5.76       1.75                    
 
   
                     
                 
   
Total
  $ 1,400,000       5.08 %     1.80 %(2)   $ 1,250,000       5.49 %     2.12 %(2)
 
   
                     
                 


(1)   Converts to variable payment indexed to LIBOR after the first two years of the interest rate swap agreement.
 
(2)   Rates are based upon LIBOR.

The fair value of the Company’s interest rate swap contracts is estimated as the difference in the present value of future cash flows between the Company’s existing agreements and current market rate agreements of the same duration. Information on the fair values of the interest rate swaps is as follows:

Fair Value of Interest Rate Swaps (Figure 13)

                     
        September 30,
       
        2002   2001
       
 
        (Dollars in thousands)
Unrealized gain (loss):
               
 
Fair value hedges
  $ 90,667     $ 26,443  
 
Cash flow hedges
    (7,828 )     (817 )
 
Unhedged interest rate swaps
    (30,227 )      
 
   
     
 
   
Total fair value
  $ 52,612     $ 25,626  
 
   
     
 

     The net benefit of interest rate swaps included in interest expense is as follows:

Net Benefit of Interest Risk Management (Figure 14)

                                     
        Three Months Ended   Nine Months Ended
       
 
        9/30/02   9/30/01   9/30/02   9/30/01
       
 
 
 
                (Dollars in thousands)        
Interest expense (income):
                               
 
Deposits
  $ (11,003 )   $ (5,633 )   $ (34,386 )   $ (13,641 )
 
FHLB advances
    1,808       42       5,294       42  
 
Subordinated notes
    (3,898 )           (5,635 )      
 
Unhedged interest rate swaps
    3,089             4,441        
 
   
     
     
     
 
   
Total net benefit
  $ (10,004 )   $ (5,591 )   $ (30,286 )   $ (13,599 )
 
   
     
     
     
 

Liquidity

Our principal sources of funds are deposits, advances from the FHLB of Cincinnati, federal funds purchased and repurchase agreements, repayments and maturities of loans and securities, proceeds from the sale of loans and

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securities, and funds provided by operations. While scheduled loan, security and interest-bearing deposit amortization and maturity are relatively predictable sources of funds, deposit flows and loan and mortgage-backed securities repayments are greatly influenced by economic conditions, the general level of interest rates and competition. We utilize particular sources of funds based on comparative costs and availability. We generally manage the pricing of deposits to maintain a steady deposit balance, but from time to time may decide not to pay rates on deposits as high as our competition and, when necessary, to supplement deposits with longer term and/or lower cost alternative sources of funds such as FHLB advances and federal funds purchased and repurchase agreements. Conversely, we may, from time to time, decide to price deposits aggressively due to strategic reasons which may result in significant deposit inflows.

In the ordinary course of business, we enter into off-balance-sheet financial instruments consisting of commitments to extend credit, commercial letters of credit, standby letters of credit and commitments to purchase or sell assets. Such financial instruments are recorded in the financial statements when they are funded or the related fees are incurred or received. We anticipate that we will have sufficient funds available to meet our commitments. As of September 30, 2002, there were outstanding commitments to originate $2.3 billion of mortgage loans and other loans and leases, all at market rates. Terms of the commitments extend up to nine months, but are generally less than two months. Additionally, there were also outstanding unfunded consumer lines of credit of $4.2 billion and corporate banking lines of credit of $344.3 million as of September 30, 2002. Substantially all of the consumer loans, including consumer lines of credit, are secured by equity in the borrowers’ residences. The Company does not expect all of these lines to be used by the borrowers. Outstanding letters of credit totaled $87.4 million as of September 30, 2002.

Capital and Dividends

On September 12, 2001, the Company entered into an agreement with a third party that provided the Company with an option to purchase up to $100 million of Charter One common stock through the use of forward transactions. These transactions could have been settled at Charter One’s election on a physical, net cash or net share basis. On January 8, 2002, the Company settled open forward transactions for 3.5 million shares of its common stock through physical share settlement whereby the Company paid cash of $97.0 million, or $27.69 per share, to a third party in exchange for the 3.5 million shares. Common shares outstanding and shareholders’ equity were reduced accordingly on the January 8, 2002 settlement date. Shares and per share data discussed above have not been restated to reflect the 5% stock dividend issued September 30, 2002.

On April 23, 2002, the Company’s Board of Directors authorized management to repurchase up to 10% of the Company’s outstanding common stock under a new program of open market purchases or privately negotiated transactions. This program replaced the repurchase program that had been in effect since July 18, 2000 and under which the Company repurchased approximately 15.0 million shares for a total cost of $394.8 million. The Company repurchased 5.2 million shares under the new authorization during the third quarter of 2002 at an average cost of $31.24 per share. This brought the total number of shares repurchased during the nine months ended September 30, 2002 to 11.4 million shares at an average cost of $29.94 per share. Shares and per share data discussed above have not been restated to reflect the 5% stock dividend issued September 30, 2002.

Charter One, a financial holding company, is subject to regulation by the Federal Reserve Board (“FRB”) under the Bank Holding Company Act of 1956 as amended, and the regulations of the FRB, including various capital requirements. The Bank is subject to various regulatory capital requirements administered by the OCC. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly discretionary, actions by each regulator that, if undertaken, could have a direct material effect on our financial statements. Under capital adequacy guidelines, specific capital guidelines must be met that involve quantitative measures of assets, liabilities, and certain off-balance-sheet items as calculated under regulatory accounting practices. The institution’s capital classification is also subject to qualitative judgments by the regulators about components, risk weightings, and other factors.

Quantitative measures established by regulation to ensure capital adequacy require Charter One and the Bank to individually maintain minimum amounts and ratios (set forth in the table below) of total and tier 1 capital to risk-weighted assets, and of tier 1 capital to average assets. The actual regulatory capital ratios calculated for Charter One and the Bank, along with the capital amounts and ratios for capital adequacy purposes and the amounts required to be categorized as well capitalized are as follows:

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Regulatory Capital (Figure 15)

                                                   
      9/30/02
     
                      For Capital                
      Actual   Adequacy Purposes   To Be "Well Capitalized"
     
 
 
      Amount   Ratio   Amount   Ratio   Amount   Ratio
     
 
 
 
 
 
                      (Dollars in thousands)        
Charter One:
                                               
 
Total capital to risk-weighted assets
  $ 3,154,169       11.76 %     2,145,877       >8.00 %     2,682,346       >10.00 %
 
Tier 1 capital to risk-weighted assets
    2,463,412       9.18       1,072,938       >4.00       1,609,407       >6.00  
 
Tier 1 capital to average assets
    2,463,412       6.31       1,560,806       >4.00       N/A       N/A  
Charter One Bank(1)(2):
                                               
 
Total capital to risk-weighted assets
    3,195,360       11.94       2,140,785       >8.00       2,675,982       >10.00  
 
Tier 1 capital to risk-weighted assets
    2,170,428       8.11       1,070,393       >4.00       1,605,589       >6.00  
 
Tier 1 capital to average assets
    2,170,428       5.59       1,553,946       >4.00       1,942,433       >5.00  
                                                   
      12/31/01
     
                      For Capital                
      Actual   Adequacy Purposes   To Be "Well Capitalized"
     
 
 
      Amount   Ratio   Amount   Ratio   Amount   Ratio
     
 
 
 
 
 
                      (Dollars in thousands)        
Charter One:
                                               
 
Total capital to risk-weighted assets
  $ 2,773,390       10.23 %   $ 2,168,434       >8.00 %   $ 2,710,542       >10.00 %
 
Tier 1 capital to risk-weighted assets
    2,517,875       9.29       1,084,217       >4.00       1,626,325       >6.00  
 
Tier 1 capital to average assets
    2,517,875       6.81       1,479,451       >4.00       N/A       N/A  
Charter One Commercial(1):
                                               
 
Total capital to risk-weighted assets
    39,729       46.21       6,877       >8.00       8,597       >10.00  
 
Tier 1 capital to risk-weighted assets
    39,729       46.21       3,439       >4.00       5,158       >6.00  
 
Tier 1 capital to average assets
    39,729       13.72       11,579       >4.00       14,474       >5.00  
Charter One Bank(2):
                                               
 
Total capital to risk-weighted assets
    2,659,977       10.01       2,125,856       >8.00       2,657,320       >10.00  
 
Tier 1 capital to risk-weighted assets
    1,910,830       7.19       N/A       N/A       1,594,392       >6.00  
 
Core capital to adjusted tangible assets
    1,932,552       5.12       1,509,358       >4.00       1,886,698       >5.00  
 
Tangible capital to tangible assets
    1,932,552       5.12       566,009       >1.50       N/A       N/A  


(1)   On May 16, 2002, Charter One Commercial merged into Charter One Bank. At December 31, 2001, Charter One Commercial was subject to various regulatory capital requirements administered by the FDIC.
 
(2)   On May 7, 2002, Charter One Bank converted from a thrift to a national bank. At December 31, 2001, Charter One Bank was subject to various regulatory capital requirements administered by the Office of Thrift Supervision.

Management believes that, as of September 30, 2002, Charter One and the Bank individually met the capital adequacy requirements to which they were subject. Events beyond management’s control, such as fluctuations in interest rates or a downturn in the economy in areas in which the institution’s loans and securities are concentrated could adversely affect future earnings and, consequently, the institution’s ability to meet its future capital requirements.

Quarterly Stock Prices and Dividends (Figure 16)

                                           
      Three Months Ended
     
      9/30/02   6/30/02   3/31/02   12/31/01   9/30/01
     
 
 
 
 
Market price of common stock (NYSE: CF)(1):
                                       
 
High
  $ 33.42     $ 34.77     $ 30.95     $ 28.06     $ 29.91  
 
Low
    25.81       29.30       25.19       23.43       22.29  
 
Close
    29.72       32.74       29.73       25.86       26.88  
Dividends declared and paid(1)
    .21       .21       .19       .19       .18  


(1)   Restated to reflect the 5% stock dividend issued September 30, 2002.

Legal Proceedings

On September 4, 2002, Charter One announced that it has filed a stipulation of dismissal regarding three of five claims asserted in two previously disclosed court cases related to its supervisory goodwill litigation, which have

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been outstanding since 1995. As outlined in previous Securities and Exchange Commission filings on Form 10-K, Charter One and various predecessors had asserted five separate claims against the United States of America for breach of certain agreements involving supervisory goodwill and capital credits. Based on the outcome of similar cases and related damages, Charter One has determined that the cost of further litigation of the three dismissed claims would likely exceed the potential benefits. The economics of the two remaining cases are still being evaluated, but in any event they would not likely have a material effect on the business, operations or prospects of the Company.

ITEM 3. Quantitative and Qualitative Disclosure About Market Risk

A comprehensive qualitative and quantitative analysis regarding market risk was disclosed in our December 31, 2001 Form 10-K. The assumptions used in our model have been updated as of September 30, 2002. The table below indicates the estimated impact on net income under the various interest rate scenarios as a percentage of base case earnings projections.

                         
Changes in   Estimated Percentage Change
Interest Rates   in Future Net Income
(basis points)   12 Months   24 Months

 
 
+200 over one year
    1.16 %     2.19 %
+100 over one year
    2.49       4.27  
- 100 over one year
    1.21       (.86 )

Actual results will differ from simulated results due to timing, magnitude, and frequency of interest rate changes, as well as changes in market conditions and management strategies.

ITEM 4. Controls and Procedures

     (a)  Evaluation of Disclosure Controls and Procedures: An evaluation of the Company’s disclosure controls and procedures (as defined in Section 13(a)-14(c) of the Securities Exchange Act of 1934 (the “Act”)) was carried out under the supervision and with the participation of the Registrant’s Chief Executive Officer, Chief Financial Officer and several other members of the Company’s senior management within the 90-day period preceding the filing date of this quarterly report. The Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures as currently in effect are effective in ensuring that the information required to be disclosed by the Company in the reports it files or submits under the Act is (i) accumulated and communicated to the Company’s management (including the Chief Executive Officer and Chief Financial Officer) in a timely manner, and (ii) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms.

     (b)  Changes in Internal Controls: In the quarter ended September 30, 2002, the Company did not make any significant changes in, nor take any corrective actions regarding, its internal controls or other factors that could significantly affect these controls.

PART II – OTHER INFORMATION

ITEM 5. Other Information

Cash Dividend — On October 23, 2002, the Company declared a regular quarterly cash dividend of $.22 per share. The cash dividend is payable November 20, 2002 to shareholders of record on November 6, 2002.

Restatement of Prior Period Financial Information — Quarterly information for the periods from January 1, 2002 through June 30, 2002, as restated for the Company’s adoption of SFAS No. 147, “Acquisition of Certain Financial Institutions, an amendment of FASB Statements No. 72 and 144 and FASB Interpretation No. 9,” is being provided on a supplemental basis. See Note 3 to the Consolidated Financial Statements for further discussion.

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CHARTER ONE FINANCIAL, INC.
CONSOLIDATED STATEMENTS OF FINANCIAL CONDITION
RESTATED FOR ADOPTION OF SFAS NO. 147,
“ACQUISITION OF CERTAIN FINANCIAL
INSTITUTIONS, AN AMENDMENT OF
FASB STATEMENTS NO. 72 AND 144 AND FASB
INTERPRETATION NO. 9”

(unaudited)

                       
          6/30/02   3/31/02
         
 
          (Dollars in thousands,
          except per share data)
           
ASSETS
                 
Cash and deposits with banks
  $ 592,571     $ 539,846  
Federal funds sold and other
    800,509       815,509  
 
   
     
 
   
Total cash and cash equivalents
    1,393,080       1,355,355  
Investments securities:
               
 
Available for sale
    169,203       133,509  
 
Held to maturity
    4,381       5,043  
Mortgage-backed securities:
               
 
Available for sale
    9,634,674       8,067,946  
 
Held to maturity
    728,003       830,032  
Loans and leases, net
    24,382,986       24,355,261  
Loans held for sale
    161,438       160,805  
Bank owned life insurance
    814,429       809,356  
Federal Home Loan Bank stock
    668,905       618,969  
Premises and equipment
    362,909       357,915  
Accrued interest receivable
    165,262       155,479  
Real estate and other collateral owned
    44,511       57,417  
Loan servicing assets
    175,650       164,789  
Goodwill
    385,808       351,040  
Other assets
    299,303       285,366  
 
   
     
 
   
Total assets
  $ 39,390,542     $ 37,708,282  
 
   
     
 
LIABILITIES AND SHAREHOLDERS' EQUITY
                 
Deposits:
       
 
Checking accounts
  $ 7,737,558     $ 7,934,769  
 
Money market and savings accounts
    8,893,253       7,644,542  
 
Certificates of deposit
    9,926,504       10,057,421  
 
   
     
 
     
Total deposits
    26,557,315       25,636,732  
Federal Home Loan Bank advances
    7,841,524       7,830,065  
Federal funds purchased and repurchase agreements
    53,089       57,228  
Other borrowings
    720,133       325,505  
Advance payments by borrowers for taxes and insurance
    51,822       44,693  
Accrued interest payable
    38,029       59,813  
Accrued expenses and other liabilities
    1,089,899       894,327  
 
   
     
 
     
Total liabilities
    36,351,811       34,848,363  
 
   
     
 
Shareholders’ equity:
               
 
Preferred stock — $.01 par value per share; 20,000,000 shares authorized and unissued
           
 
Common stock — $.01 par value per share; 360,000,000 shares authorized; 224,853,682 and 224,854,600 shares issued
    2,249       2,249  
 
Additional paid-in capital
    2,104,361       2,097,473  
 
Retained earnings
    976,380       893,200  
 
Less 4,662,584 and 4,836,968 shares of common stock held in treasury at cost
    (135,378 )     (136,429 )
 
Borrowings of employee investment and stock ownership plan
           
 
Accumulated other comprehensive income
    91,119       3,426  
 
   
     
 
     
Total shareholders’ equity
    3,038,731       2,859,919  
 
   
     
 
     
Total liabilities and shareholders’ equity
  $ 39,390,542     $ 37,708,282  
 
   
     
 

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CHARTER ONE FINANCIAL, INC.
CONSOLIDATED STATEMENTS OF INCOME
RESTATED FOR ADOPTION OF SFAS NO. 147, “ACQUISITION OF CERTAIN
FINANCIAL INSTITUTIONS, AN AMENDMENT OF FASB
STATEMENTS NO. 72 AND 144 AND FASB
INTERPRETATION NO. 9”

(unaudited)

                         
            Three Months Ended
           
            6/30/02   3/31/02
           
 
            (Dollars in thousands,
            except per share data)
           
Interest income:
               
 
Loans and leases
  $ 415,057     $ 427,838  
 
Mortgage-backed securities:
               
   
Available for sale
    141,773       111,128  
   
Held to maturity
    12,261       14,800  
 
Investment securities:
               
   
Available for sale
    2,625       2,962  
   
Held to maturity
    60       71  
 
Other interest-earning assets
    9,478       7,912  
 
   
     
 
       
Total interest income
    581,254       564,711  
 
   
     
 
Interest expense:
               
 
Deposits
    169,576       170,401  
 
FHLB advances
    103,927       103,716  
 
Other borrowings
    9,884       7,497  
 
   
     
 
       
Total interest expense
    283,387       281,614  
 
   
     
 
       
Net interest income
    297,867       283,097  
Provision for loan and lease losses
    55,277       28,717  
 
   
     
 
       
Net interest income after provision for loan and lease losses
    242,590       254,380  
 
   
     
 
Other income:
               
 
Retail banking
    83,543       73,756  
 
Mortgage banking
    9,168       11,290  
 
Leasing operations
    317       270  
 
Net gains
    37,840       21,727  
 
Bank owned life insurance and other
    8,924       9,508  
 
   
     
 
       
Total other income
    139,792       116,551  
 
   
     
 
Administrative expenses:
               
 
Compensation and employee benefits
    80,645       77,252  
 
Net occupancy and equipment
    27,634       28,563  
 
Marketing expenses
    10,012       8,829  
 
Federal deposit insurance premiums
    1,106       1,211  
 
Amortization of goodwill
           
 
Other administrative expenses
    49,219       46,307  
 
   
     
 
     
Total administrative expenses
    168,616       162,162  
 
   
     
 
Income before income taxes
    213,766       208,769  
Income taxes
    67,871       66,284  
 
   
     
 
     
Net income
  $ 145,895     $ 142,485  
 
   
     
 
Basic earnings per share(1)
  $ .63     $ .61  
 
   
     
 
Diluted earnings per share(1)
  $ .61     $ .60  
 
   
     
 
Average common shares outstanding(1):
               
 
Basic
    231,197,406       231,684,629  
 
   
     
 
 
Diluted
    239,123,292       238,221,934  
 
   
     
 
Cash dividends declared per share(1)
  $ .21     $ .19  
 
   
     
 


(1)   Restated to reflect the 5% stock dividend issued September 30, 2002.

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ITEM 6. Exhibits and Reports on Form 8-K

(a) Exhibits: See attached Index to Exhibits.

(b) Reports on Form 8-K: On August 14, 2002, the Company filed a report on Form 8-K containing its sworn statements of the Principal Executive Officer and Principal Financial Officer for the period ended June 30, 2002 as filed on August 14, 2002 with the Securities and Exchange Commission pursuant to Section 21(a) (1) of the Securities Exchange Act of 1934.

On September 4, 2002, the Company filed a report on Form 8-K announcing that it has filed a stipulation of dismissal regarding three of five claims asserted in two previously disclosed court cases related to its supervisory goodwill litigation.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

     
    CHARTER ONE FINANCIAL, INC.
 
Date: November 14, 2002   /s/ Charles John Koch

 
    Charles John Koch
Chairman of the Board, President and Chief
Executive Officer
(Duly Authorized Officer and Principal
Executive Officer)
 
Date: November 14, 2002   /s/ Richard W. Neu

 
    Richard W. Neu
Executive Vice President and Chief Financial Officer
(Duly Authorized Officer and Principal
Financial Officer)

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Table of Contents

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER

I, Charles John Koch, Principal Executive Officer, certify that:

1.     I have reviewed this quarterly report on Form 10-Q of Charter One Financial, Inc. (the “Registrant”);

2.     Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;

3.     Based on my knowledge, the consolidated financial statements, and other financial information included in this quarterly report, fairly present in all material respects the consolidated financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this quarterly report;

4.     The Registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the Registrant and we have:

       a) designed such disclosure controls and procedures to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared;
 
       b) evaluated the effectiveness of the Registrant’s disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the “Evaluation Date”); and
 
       c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date;

5.     The Registrant’s other certifying officer and I have disclosed, based on our most recent evaluation, to the Registrant’s auditors and the Audit Committee of Registrant’s Board of Directors (or persons performing the equivalent function):

       a) all significant deficiencies in the design or operation of internal controls which could adversely affect the Registrant’s ability to record, process, summarize and report financial data and have identified for the Registrant’s auditors any material weaknesses in internal controls; and
 
       b) any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant’s internal controls; and

6.     The Registrant’s other certifying officer and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses.

     
Date: November 14, 2002   /s/ Charles John Koch

    Charles John Koch
Chairman of the Board, President and
Chief Executive Officer

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CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER

I, Richard W. Neu, Principal Financial Officer, certify that:

1.     I have reviewed this quarterly report on Form 10-Q of Charter One Financial, Inc. (the “Registrant”);

2.     Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;

3.     Based on my knowledge, the consolidated financial statements, and other financial information included in this quarterly report, fairly present in all material respects the consolidated financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this quarterly report;

4.     The Registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the Registrant and we have:

       a) designed such disclosure controls and procedures to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared;
 
       b) evaluated the effectiveness of the Registrant’s disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the “Evaluation Date”); and
 
       c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date;

5.     The Registrant’s other certifying officer and I have disclosed, based on our most recent evaluation, to the Registrant’s auditors and the Audit Committee of Registrant’s Board of Directors (or persons performing the equivalent function):

       a) all significant deficiencies in the design or operation of internal controls which could adversely affect the Registrant’s ability to record, process, summarize and report financial data and have identified for the Registrant’s auditors any material weaknesses in internal controls; and
 
       b) any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant’s internal controls; and

6.     The Registrant’s other certifying officer and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses.

     
Date: November 14, 2002   /s/ Richard W. Neu

    Richard W. Neu
Executive Vice President and Chief Financial Officer

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CERTIFICATIONS

Each of the undersigned hereby certifies in his capacity as an officer of Charter One Financial, Inc. (the “Registrant”) that the Quarterly Report of the Registrant on Form 10-Q for the period ended September 30, 2002 fully complies with the requirements of Section 13(a) of the Securities Exchange Act of 1934 and that the information contained in such report fairly presents, in all material respects, the consolidated financial condition of the Registrant at the end of such period and the results of operations of the Registrant for such period.

     
Date: November 14, 2002   /s/ Charles John Koch

 
    Charles John Koch
Chairman of the Board, President and Chief
Executive Officer
 
Date: November 14, 2002   /s/ Richard W. Neu

 
    Richard W. Neu
Executive Vice President and Chief Financial Officer

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INDEX TO EXHIBITS

     
EXHIBIT    
NUMBER   DESCRIPTION
3.1   Registrant’s Second Restated Certificate of Incorporation, as amended and currently in effect, filed as Exhibit 3.1 to Registrant’s Report on Form 10-K for the fiscal year ended December 31, 2000 (File No. 001-15495), is incorporated herein by reference.
     
3.2   Registrant’s Bylaws, as amended and restated and currently in effect, filed as Exhibit 3.2 to Registrant’s Report on Form 10-K for the fiscal year ended December 31, 1999 (File No. 001-15495), is incorporated herein by reference.
     
4.1   Form of Certificate of Common Stock, as currently in effect, filed as Exhibit 4.1 to Registrant’s Report on Form 10-K for the fiscal year ended December 31, 2000 (File No. 001-15495), is incorporated herein by reference.
     
4.2   Amended and Restated Stockholder Protection Rights Agreement, dated October 20, 1999, between the Company and Fleet National Bank (f/k/a BankBoston, N.A.), as rights agent, filed as Exhibit 2 to the Company’s Registration Statement on Form 8-A/A filed on October 30, 1999 (File No. 001-15495), is incorporated herein by reference.
     
4.3   The Registrant hereby agrees to furnish to the Securities and Exchange Commission, upon request, with copies of all instruments defining rights of holders of long-term debt of Charter One and its consolidated subsidiaries.
     
10.1   Registrant’s Long-Term Stock Incentive Plan, filed on January 22, 1988 as Exhibit 10.1 to Registrant’s Registration Statement on Form S-1 (File No. 33-16207), is incorporated herein by reference.
     
10.2   Registrant’s Directors’ Stock Option Plan, filed on January 22, 1988 as Exhibit 10.2 to Registrant’s Registration Statement on Form S-1 (File No. 33-16207), is incorporated herein by reference.
     
10.3   Charter One Bank, F.S.B. Executive Incentive Goal Achievement Plan, filed as Exhibit 10.8 to Registrant’s Report on Form 10-K for the fiscal year ended December 31, 1994 (File No. 000-16311) is incorporated herein by reference.
     
10.4   First American Savings Bank, F.S.B. Nonqualified Retirement Plan and First Amendment thereto, filed as Exhibit 10.17 to Registrant’s Report on Form 10-K for the fiscal year ended December 31, 1993 (File No. 000-16311), are incorporated herein by reference.
     
10.5   FirstFed Michigan Corporation 1991 Stock Option Plan, filed on November 1, 1995 as an exhibit to Registrant’s Registration Statement on Form S-8 (File No. 33-61273), is incorporated herein by reference.
     
10.6   Amendment 1, dated May 3, 1996, to Forms of Supplemental Retirement Agreements, dated October 31, 1995, between Charter One and Charles John Koch, Richard W. Neu, John David Koch, Mark D. Grossi, and Robert J. Vana filed as Exhibit 10.7 to the Registrant’s Report on Form 10-K for the fiscal year ended December 31, 1998 (File No. 000-16311), is incorporated herein by reference. The Agreements, originally filed on July 25, 1995 as Exhibits 10.4 and 10.5 to Registrant’s Registration Statement on Form S-4 (File No. 33-61273), are incorporated herein by reference.
     
10.7   Amended and Restated Employment Agreements, effective August 1, 1999, between Charter One Financial, Inc. and Charles John Koch, Richard W. Neu, John D. Koch, Mark D. Grossi, and Robert J. Vana filed as Exhibit 10.8 to Registrant’s Report on Form 10-K for the fiscal year ended December 31, 1999 (File No. 000-16311), is incorporated herein by reference.
     
10.8   Alliance Bancorp 1997 Long-Term Incentive Stock Benefit Plan, filed as an attachment to the proxy statement for the annual meeting of stockholders of Alliance held on May 28, 1997 (File No. 000-20082), is incorporated herein by reference.
     
10.9   Hinsdale Financial Corporation 1994 Incentive Stock Option Plan, filed as an attachment to the proxy statement for the annual meeting of stockholders of Alliance held on February 8, 1995 (File No. 000-20082), is incorporated herein by reference.

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10.10   Hinsdale Financial Corporation 1992 Stock Option Plan for Outside Directors and the Hinsdale Financial Corporation 1992 Incentive Stock Option Plan, filed as attachments to the proxy statement for the annual meeting of stockholders of Alliance held on February 10, 1993 (File No. 000-20082) is incorporated herein by reference.
     
10.11   Charter One Financial, Inc. 1997 Stock Option and Incentive Plan, as amended and restated, filed as Exhibit 10.13 to the Registrant’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2002 (File No. 001-15495), is incorporated herein by reference.
     
10.12   1986 Stock Option Plan of RCSB Financial, Inc., filed on October 8, 1997, as an exhibit to Post-Effective Amendment Number One on Form S-8 to Form S-4 (File No. 333-33259), is incorporated herein by reference.
     
10.13   1992 Stock-Based Compensation Plan of RCSB Financial, Inc., filed on October 8, 1997, as an exhibit to Post-Effective Amendment Number One on Form S-8 to Form S-4 (File No. 333-33259), is incorporated herein by reference.
     
10.14   Home Federal Savings Bank Stock Compensation Program, filed on September 29, 1997 as an exhibit to Post-Effective Amendment Number One on Form S-8 to Form S-4 (File No. 333-33169), is incorporated herein by reference.
     
10.15   Haverfield 1995 Stock Option Plan, filed on September 29, 1997 as an exhibit to Post-Effective Amendment Number One on Form S-8 to Form S-4 (File No. 333-33169), is incorporated herein by reference.
     
10.16   The RCSB Financial, Inc. Non-Employee Director Deferred Compensation Plan, as amended and restated on December 1, 1998, filed as Exhibit 10.16 to Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1998 (File No. 000-16311), is incorporated herein by reference.
     
10.17   ALBANK Financial Corporation 1992 Stock Incentive Plan for Key Employees, as amended and restated as of December 18, 1995, filed as Exhibit 10.11 to ALBANK’s Annual Report on Form 10-K for the year ended December 31, 1995 (File No. 000-19843), is incorporated herein by reference.
     
10.18   ALBANK Financial Corporation 1995 Stock Incentive Plan for Outside Directors, filed as Exhibit 10.12.1 to ALBANK’s Annual Report on Form 10-K for the year ended December 31, 1995 (File No. 000-19843), is incorporated herein by reference.
     
10.19   ALBANK Financial Corporation 1992 Stock Incentive Plan for Outside Directors, filed as an appendix to the Proxy Statement for the 1992 Annual Meeting of the Stockholders of ALBANK held on October 26, 1992 (File No. 001-19843), is incorporated herein by reference.
     
10.20   Employment Agreement, dated November 30, 1998, between Charter One Financial, Inc. and Herbert G. Chorbajian, filed as Exhibit 10.20 to Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1998 (File No. 000-16311), is incorporated herein by reference.
     
10.21   Charter One Financial, Inc. Top Executive Incentive Goal Achievement Plan, filed on October 1, 1998 as Annex E to the Prospectus contained in the Registrant’s Registration Statement on Form S-4 (File No. 333-65137), is incorporated herein by reference.
     
11   Statement Regarding Computation of Per Share Earnings

31