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United States Securities and Exchange Commission

Washington, D.C. 20549

FORM 10-Q

(Mark One)

[ X ] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2004

OR

[    ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                     to                    

COMMISSION FILE NUMBER: 0-49762

Triple-S Management Corporation

(Exact name of registrant as specified in its charter)
     
Puerto Rico   66-0555678
(State or other jurisdiction of   (I.R.S. Employer Identification No.)
incorporation or organization)    
     
1441 F.D. Roosevelt Avenue    
San Juan, Puerto Rico   00920
(Address of principal executive offices)   (Zip code)

(787) 749-4949
(Registrant’s telephone number, including area code)

Not applicable
(Former name, former address and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. þ Yes o No

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). o Yes þ No

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

     
Title of each class   Outstanding at September 30, 2004

 
 
 
Common Stock, $40.00 par value   8,883



 


Triple-S Management Corporation

FORM 10-Q

For the Quarter Ended September 30, 2004

Table of Contents

         
    PAGE
       
       
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    38  
    38  
       
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    41  
    41  
    41  
    41  
    41  
    42  
 EX-31.1 SECTION 302 CERTIFICATION OF THE CEO
 EX-31.2 SECTION 302 CERTIFICATION OF THE CFO
 EX-32.1 SECTION 906 CERTIFICATION OF THE CEO
 EX-32.2 SECTION 906 CERTIFICATION OF THE CFO

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Table of Contents

Part I – Financial Information

Item 1. Financial Statements

TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Consolidated Balance Sheets
(Dollar amounts in thousands, except per share data)
                 
    (Unaudited)    
    September 30,   December 31,
    2004
  2003
ASSETS
               
Investments and cash:
               
Securities held for trading, at fair value:
               
Fixed maturities
  $ 69,911       68,681  
Equity securities
    79,490       66,824  
Securities available for sale, at fair value:
               
Fixed maturities
    411,177       407,530  
Equity securities
    54,907       56,040  
Securities held to maturity, at amortized cost:
               
Fixed maturities
    4,372       4,941  
Cash and cash equivalents
    63,668       48,280  
 
   
 
     
 
 
Total investments and cash
    683,525       652,296  
 
   
 
     
 
 
Premiums and other receivables, net
    103,779       93,491  
Deferred policy acquisition costs
    18,675       16,671  
Property and equipment, net
    32,842       34,212  
Other assets
    46,126       37,953  
 
   
 
     
 
 
Total assets
  $ 884,947       834,623  
 
   
 
     
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
Claim liabilities:
               
Claims processed and incomplete
  $ 121,638       121,015  
Unreported losses
    140,938       112,449  
Unpaid loss-adjustment expenses
    14,885       14,456  
 
   
 
     
 
 
Total claim liabilities
    277,461       247,920  
 
   
 
     
 
 
Unearned premiums
    79,450       78,704  
Individual retirement annuities
    32,995       26,661  
Liability to Federal Employees Health Benefits Program
    8,833       7,471  
Accounts payable and accrued liabilities
    97,892       88,342  
Income tax payable
          32,222  
Net deferred tax liability
    900       1,892  
Additional minimum pension liability
    13,839       10,081  
Short-term borrowings
    1,700       38,700  
Long-term borrowings
    96,277       48,375  
 
   
 
     
 
 
Total liabilities
    609,347       580,368  
 
   
 
     
 
 
Stockholders’ equity:
               
Common stock, $40 par value. Authorized 12,500 shares; issued and outstanding 8,883 at September 30, 2004 and 9,030 at December 31, 2003
    355       361  
Additional paid-in capital
    150,408       150,407  
Retained earnings
    113,457       88,728  
 
   
 
     
 
 
Accumulated other comprehensive income
    11,380       14,759  
 
   
 
     
 
 
Total stockholders’ equity
    275,600       254,255  
 
   
 
     
 
 
Total liabilities and stockholders’ equity
  $ 884,947       834,623  
 
   
 
     
 
 

See accompanying notes to unaudited consolidated financial statements.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Consolidated Statements of Earnings (Unaudited)
For the three months and nine months ended September 30, 2004 and 2003
(Dollar amounts in thousands, except per share data)
                                 
    Three months ended   Nine months ended
    September 30,
  September 30,
    2004
  2003
  2004
  2003
REVENUES:
                               
Premiums earned, net
  $ 325,926       314,043       967,468       943,388  
Amounts attributable to self-funded arrangements
    46,044       40,790       135,127       120,974  
Less amounts attributable to claims under self-funded arrangements
    (42,925 )     (38,410 )     (125,992 )     (112,960 )
 
   
 
     
 
     
 
     
 
 
 
    329,045       316,423       976,603       951,402  
Net investment income
    6,516       5,868       19,491       18,252  
Net realized investment gains
    4,237       3,669       6,985       7,290  
Net unrealized investment gain (loss) on trading securities
    (435 )     (345 )     (1,868 )     9,023  
Other income, net
    728       532       2,414       2,906  
 
   
 
     
 
     
 
     
 
 
Total revenue
    340,091       326,147       1,003,625       988,873  
 
   
 
     
 
     
 
     
 
 
BENEFITS AND EXPENSES:
                               
Claims incurred
    283,946       264,202       845,940       794,205  
Operating expenses, net of reimbursement for services
    40,416       37,301       122,889       115,708  
Interest expense
    1,018       776       2,850       2,244  
 
   
 
     
 
     
 
     
 
 
Total benefits and expenses
    325,380       302,279       971,679       912,157  
 
   
 
     
 
     
 
     
 
 
Income before taxes
    14,711       23,868       31,946       76,716  
 
   
 
     
 
     
 
     
 
 
INCOME TAX EXPENSE (BENEFIT):
                               
Current
    2,756       6,967       7,302       71,253  
Deferred
    (139 )     139       (85 )     (1,490 )
 
   
 
     
 
     
 
     
 
 
Total income taxes
    2,617       7,106       7,217       69,763  
 
   
 
     
 
     
 
     
 
 
Net income
  $ 12,094       16,762       24,729       6,953  
 
   
 
     
 
     
 
     
 
 
Basic net income per share
  $ 1,361       1,844       2,769       753  
 
   
 
     
 
     
 
     
 
 

See accompanying notes to unaudited consolidated financial statements.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Consolidated Statements of Stockholders’ Equity and
Comprehensive Income (Unaudited)

For the nine months
ended September 30, 2004 and 2003
(Dollar amounts in thousands, except per share data)
                 
    2004
  2003
BALANCE AT JANUARY 1
  $ 254,255       231,664  
Stock redemption
    (5 )     (10 )
Comprehensive income:
               
Net income
    24,729       6,953  
Net unrealized change in investment securities
    (1,136 )     (7,872 )
Net change in minumum pension liability
    (2,361 )     1,052  
Net change in fair value of cash flow hedges
    118       (171 )
 
   
 
     
 
 
Total comprehensive income
    21,350       (38 )
 
   
 
     
 
 
BALANCE AT SEPTEMBER 30
  $ 275,600       231,616  
 
   
 
     
 
 

See accompanying notes to unaudited consolidated financial statements.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Consolidated Statements of Cash Flows (Unaudited)
For the nine months ended September 30, 2004 and 2003
(Dollar amounts in thousands, except per share data)
                 
    Nine months ended
    September 30,
    2004
  2003
CASH FLOWS FROM OPERATING ACTIVITIES:
               
Premiums collected
  $ 963,274       941,702  
Cash paid to suppliers and employees
    (130,355 )     (120,636 )
Claims, losses and benefits paid
    (816,399 )     (790,982 )
Interest received
    19,288       19,109  
Income taxes paid
    (43,464 )     (38,881 )
Proceeds from trading securities sold or matured:
               
Fixed maturities sold
    44,196       66,319  
Equity securities
    19,686       18,310  
Acquisitions of investments in trading portfolio:
               
Fixed maturities
    (45,595 )     (84,367 )
Equity securities
    (32,336 )     (28,183 )
Interest paid
    (2,116 )     (1,367 )
Expense reimbursement from Medicare
    9,620       9,437  
Contingency reserve funds from FEHBP
    5,217       13,023  
 
   
 
     
 
 
Net cash (used in) provided by operating activities
    (8,984 )     3,484  
 
   
 
     
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
               
Proceeds from investments sold or matured:
               
Securities available for sale:
               
Fixed maturities sold
    39,859       81,093  
Fixed maturities matured
    68,942       174,645  
Equity securities
    6,544       13,527  
Securities held to maturity:
               
Fixed maturities matured
    3,161       700  
Acquisitions of investments:
               
Securities available for sale:
               
Fixed maturities
    (112,821 )     (295,987 )
Equity securities
    (1,024 )     (12,823 )
Securities held to maturity:
               
Fixed maturities
    (2,612 )      
Capital expenditures
    (2,731 )     (3,259 )
Proceeds from sale of property and equipment
    12       55  
 
   
 
     
 
 
Net cash used in investing activities
    (670 )     (42,049 )
 
   
 
     
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
               
Change in outstanding checks in excess of bank balances
    8,545       4,100  
Payments of short-term borrowings
    (37,000 )      
Proceeds from short-term borrowings
          37,000  
Payments of long-term borrowings
    (2,098 )     (1,093 )
Proceeds from long-term borrowings
    50,000        
Redemption of common stock
    (5 )     (10 )
Proceeds from individual retirement annuities
    9,259       9,728  
Surrenders of individual retirement annuities
    (3,659 )     (1,497 )
 
   
 
     
 
 
Net cash provided by financing activities
    25,042       48,228  
 
   
 
     
 
 
Net increase in cash and cash equivalents
    15,388       9,663  
Cash and cash equivalents at beginning of the period
    48,280       82,776  
 
   
 
     
 
 
Cash and cash equivalents at end of the period
  $ 63,668       92,439  
 
   
 
     
 
 

See accompanying notes to unaudited consolidated financial statements.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Notes to Consolidated Financial Statements

September 30, 2004

(Dollar amounts in thousands, except per share data)

(Unaudited)

(1) Basis of Presentation

The accompanying consolidated interim financial statements prepared by Triple-S Management Corporation (TSM) and its subsidiaries (the Corporation) are unaudited, except for the balance sheet information as of December 31, 2003, which is derived from the Corporation’s audited consolidated financial statements, pursuant to the rules and regulations of the United States Securities and Exchange Commission. The consolidated interim financial statements do not include all of the information and the footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. These consolidated interim financial statements should be read in conjunction with the audited consolidated financial statements included in the Corporation’s Annual Report on Form 10-K for the year ended December 31, 2003.

In the opinion of management, all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of such consolidated interim financial statements have been included. The results of operations for the three months and nine months ended September 30, 2004 are not necessarily indicative of the results for the full year.

(2) Segment Information

Separate disclosure of information about operating segments is required for any operating segment that meets any of the quantitative thresholds determined by FASB Statement No. 131, “Disclosures about Segments of an Enterprise and Related Information” (SFAS No. 131). In determining whether information about segments is required for a particular year, the evaluation should be based on comparability between years. Thus, information would be required in the current period – even if immaterial pursuant to the provisions of SFAS No. 131 – if a segment has been significant in the immediate preceding period and is expected to be significant in the future. Based on the requirements of SFAS No. 131, the only reportable segments for TSM are: the Health Insurance – Commercial, the Health Insurance – Healthcare Reform and the Property and Casualty Insurance segments. The Life and Disability Insurance Segment is not presented as a reportable segment in the 2004 periods since it did not meet any of the quantitative thresholds in the years 2003 and 2002 and is not expected to meet them in the year 2004. The segment information for the 2003 periods was restated to present the results of operations and financial position of the Life and Disability operating segment within the other non-reportable operating segments of the Corporation.

The following tables summarize the operations by major operating segment for the three months and nine months ended September 30, 2004 and 2003:

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

                                         
    Operating Segments
    Health   Health            
    Insurance   Insurance   Property        
    Commercial   Reform   and Casualty        
    Program
  Program
  Insurance
  Other *
  Total
THREE MONTHS ENDED SEPTEMBER 30, 2004
                                       
Premiums earned, net
  $ 178,164       121,980       21,557       4,225       325,926  
Amounts attributable to self-funded arrangements
    46,044                         46,044  
Less: Amounts attributable to claims under self-funded arrangements
    (42,925 )                       (42,925 )
Intersegment premiums earned/service revenues
    906                   11,611       12,517  
 
   
 
     
 
     
 
     
 
     
 
 
 
    182,189       121,980       21,557       15,836       341,562  
Net investment income
    3,026       793       1,906       705       6,430  
Realized gain on sale of securities
    2,973             530       734       4,237  
Unrealized gain (loss) on trading securities
    (483 )           (49 )     97       (435 )
Other
    (10 )     (7 )     643       54       680  
 
   
 
     
 
     
 
     
 
     
 
 
Total revenues
  $ 187,695       122,766       24,587       17,426       352,474  
 
   
 
     
 
     
 
     
 
     
 
 
Net income
  $ 5,216       2,381       3,128       1,253       11,978  
 
   
 
     
 
     
 
     
 
     
 
 
Claims incurred
  $ 157,186       111,141       13,007       2,612       283,946  
 
   
 
     
 
     
 
     
 
     
 
 
Operating expenses
  $ 23,209       8,618       8,469       13,001       53,297  
 
   
 
     
 
     
 
     
 
     
 
 
Depreciation expense, included in operating expenses
  $ 934             90       35       1,059  
 
   
 
     
 
     
 
     
 
     
 
 
Interest expense
  $ 343       113             265       721  
 
   
 
     
 
     
 
     
 
     
 
 
Income tax expense (benefit)
  $ 1,741       513       (17 )     295       2,532  
 
   
 
     
 
     
 
     
 
     
 
 

*   Includes segments which are not required to be reported separately. These segments include the life and disability insurance segment, the data processing services organization as well as the third party administrator of health insurance services.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

                                         
    Operating Segments
    Health   Health            
    Insurance   Insurance   Property        
    Commercial   Reform   and Casualty        
    Program
  Program
  Insurance
  Other *
  Total
THREE MONTHS ENDED SEPTEMBER 30, 2003
                                       
Premiums earned, net
  $ 171,500       118,367       20,002       4,174       314,043  
Amounts attributable to self-funded arrangements
    40,790                         40,790  
Less: Amounts attributable to claims under self-funded arrangements
    (38,410 )                       (38,410 )
Intersegment premiums earned/service revenues
    1,002                   11,331       12,333  
 
   
 
     
 
     
 
     
 
     
 
 
 
    174,882       118,367       20,002       15,505       328,756  
Net investment income
    2,472       1,019       1,702       598       5,791  
Realized gain (loss) on sale of securities
    2,883       (27 )     598       215       3,669  
Unrealized gain (loss) on trading securities
    99       (433 )     22       (33 )     (345 )
Other
    35       (12 )     450       67       540  
 
   
 
     
 
     
 
     
 
     
 
 
Total revenues
  $ 180,371       118,914       22,774       16,352       338,411  
 
   
 
     
 
     
 
     
 
     
 
 
Net income
  $ 10,782       2,538       2,832       839       16,991  
 
   
 
     
 
     
 
     
 
     
 
 
Claims incurred
  $ 143,576       107,296       10,325       3,005       264,202  
 
   
 
     
 
     
 
     
 
     
 
 
Operating expenses
  $ 19,586       8,783       9,043       12,306       49,718  
 
   
 
     
 
     
 
     
 
     
 
 
Depreciation expense, included in operating expenses
  $ 1,013             108       32       1,153  
 
   
 
     
 
     
 
     
 
     
 
 
Interest expense
  $ 157       84             196       437  
 
   
 
     
 
     
 
     
 
     
 
 
Income tax expense
  $ 6,270       213       574       6       7,063  
 
   
 
     
 
     
 
     
 
     
 
 

*   Includes segments which are not required to be reported separately. These segments include the life and disability insurance segment, the data processing services organization as well as the third party administrator of health insurance services.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES
Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

                                         
    Operating Segments
    Health   Health            
    Insurance   Insurance   Property        
    Commercial   Reform   and Casualty        
    Program
  Program
  Insurance
  Other *
  Total
NINE MONTHS ENDED SEPTEMBER 30, 2004
                                       
Premiums earned, net
  $ 531,686       360,979       62,549       12,254       967,468  
Amounts attributable to self-funded arrangements
    135,127                         135,127  
Less: Amounts attributable to claims under self-funded arrangements
    (125,992 )                       (125,992 )
Intersegment premiums earned/service revenues
    2,887                   35,464       38,351  
 
   
 
     
 
     
 
     
 
     
 
 
 
    543,708       360,979       62,549       47,718       1,014,954  
Net investment income
    9,196       2,401       5,594       2,043       19,234  
Realized gain on sale of securities
    5,616       128       551       690       6,985  
Unrealized gain (loss) on trading securities
    (2,239 )           209       162       (1,868 )
Other
    184       (24 )     1,915       182       2,257  
 
   
 
     
 
     
 
     
 
     
 
 
Total revenues
  $ 556,465       363,484       70,818       50,795       1,041,562  
 
   
 
     
 
     
 
     
 
     
 
 
Net income
  $ 11,133       4,752       7,901       990       24,776  
 
   
 
     
 
     
 
     
 
     
 
 
Claims incurred
  $ 473,042       329,961       34,135       8,802       845,940  
 
   
 
     
 
     
 
     
 
     
 
 
Operating expenses
  $ 67,822       26,420       27,897       39,622       161,761  
 
   
 
     
 
     
 
     
 
     
 
 
Depreciation expense, included in operating expenses
  $ 2,837             332       91       3,260  
 
   
 
     
 
     
 
     
 
     
 
 
Interest expense
  $ 918       262             735       1,915  
 
   
 
     
 
     
 
     
 
     
 
 
Income tax expense
  $ 3,550       2,089       885       646       7,170  
 
   
 
     
 
     
 
     
 
     
 
 

*   Includes segments which are not required to be reported separately. These segments include the life and disability insurance segment, the data processing services organization as well as the third party administrator of health insurance services.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES
Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

                                         
    Operating Segments
    Health   Health            
    Insurance   Insurance   Property        
    Commercial   Reform   and Casualty        
    Program
  Program
  Insurance
  Other *
  Total
NINE MONTHS ENDED SEPTEMBER 30, 2003
                                       
Premiums earned, net
  $ 515,483       357,014       57,309       13,582       943,388  
Amounts attributable to self-funded arrangements
    120,974                         120,974  
Less: Amounts attributable to claims under self-funded arrangements
    (112,960 )                       (112,960 )
Intersegment premiums earned/service revenues
    2,248                   33,474       35,722  
 
   
 
     
 
     
 
     
 
     
 
 
 
    525,745       357,014       57,309       47,056       987,124  
Net investment income
    7,745       3,572       5,046       1,678       18,041  
Realized gain (loss) on sale of securities
    5,317       (136 )     793       666       6,640  
Unrealized gain (loss) on trading securities
    6,677       1,189       1,283       (126 )     9,023  
Other
    144       (27 )     2,547       12       2,676  
 
   
 
     
 
     
 
     
 
     
 
 
Total revenues
  $ 545,628       361,612       66,978       49,286       1,023,504  
 
   
 
     
 
     
 
     
 
     
 
 
Net income
  $ 35,071       10,458       8,298       4,658       58,485  
 
   
 
     
 
     
 
     
 
     
 
 
Claims incurred
  $ 436,297       320,249       30,780       6,879       794,205  
 
   
 
     
 
     
 
     
 
     
 
 
Operating expenses
  $ 62,606       25,529       26,528       36,823       151,486  
 
   
 
     
 
     
 
     
 
     
 
 
Depreciation expense, included in operating expenses
  $ 3,047             310       92       3,449  
 
   
 
     
 
     
 
     
 
     
 
 
Interest expense
  $ 497       289             510       1,296  
 
   
 
     
 
     
 
     
 
     
 
 
Income tax expense
  $ 11,157       5,087       1,372       416       18,032  
 
   
 
     
 
     
 
     
 
     
 
 

*   Includes segments which are not required to be reported separately. These segments include the life and disability insurance segment, the data processing services organization as well as the third party administrator of health insurance services.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES
Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

                                         
    Operating Segments
    Health   Health            
    Insurance   Insurance   Property        
    Commercial   Reform   and Casualty        
    Program
  Program
  Insurance
  Other *
  Total
AS OF SEPTEMBER 30, 2004
                                       
Segment assets
  $ 430,189       82,302       266,644       86,492       865,627  
 
   
 
     
 
     
 
     
 
     
 
 
Significant noncash item:
                                       
Net change in unrealized gain on securities available for sale
  $ (631 )     60       (229 )     (366 )     (1,166 )
Net change in minimum pension liability
    (1,727 )           (142 )     (501 )     (2,370 )
 
   
 
     
 
     
 
     
 
     
 
 
AS OF DECEMBER 31, 2003
                                       
Segment assets
  $ 407,031       86,535       239,478       74,530       807,574  
 
   
 
     
 
     
 
     
 
     
 
 
Significant noncash item:
                                       
Net change in unrealized gain on securities available for sale
  $ (5,226 )           (527 )     220       (5,533 )
Net change in minimum pension liability
    2,385             (23 )     (55 )     2,307  
 
   
 
     
 
     
 
     
 
     
 
 

*   Includes segments which are not required to be reported separately. These segments include the life and disability insurance segment, the data processing services organization as well as the third party administrator of health insurance services.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES
Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

RECONCILIATION OF REPORTABLE SEGMENT TOTALS
WITH FINANCIAL STATEMENTS

                               
    Three months ended   Nine months ended
    September 30,
  September 30,
    2004
  2003
  2004
  2003
TOTAL REVENUES
                               
Total revenues for reportable segments
  $ 335,048       322,059       990,767       974,218  
Total revenues for other segments
    17,426       16,352       50,795       49,286  
 
   
 
     
 
     
 
     
 
 
 
    352,474       338,411       1,041,562       1,023,504  
Elimination of intersegment earned premiums
    (906 )     (1,002 )     (2,887 )     (2,248 )
Elimination of intersegment service revenues
    (11,611 )     (11,331 )     (35,464 )     (33,474 )
Unallocated amount — revenues from external sources
    134       69       414       1,091  
 
   
 
     
 
     
 
     
 
 
 
    (12,383 )     (12,264 )     (37,937 )     (34,631 )
 
   
 
     
 
     
 
     
 
 
Consolidated total revenues
  $ 340,091       326,147       1,003,625       988,873  
 
   
 
     
 
     
 
     
 
 
NET INCOME
                               
Net income for reportable segments
  $ 10,725       16,152       23,786       53,827  
Net income for other segments
    1,253       839       990       4,658  
 
   
 
     
 
     
 
     
 
 
 
    11,978       16,991       24,776       58,485  
 
   
 
     
 
     
 
     
 
 
Elimination of TSM charges:
                               
Rent expense
    1,445       1,659       4,328       4,710  
Interest expense
    194       157       511       497  
 
   
 
     
 
     
 
     
 
 
 
    1,639       1,816       4,839       5,207  
 
   
 
     
 
     
 
     
 
 
Unallocated amounts related to TSM:
                               
General and administrative expenses
    (1,081 )     (1,575 )     (3,807 )     (4,654 )
Income tax expense
    (85 )     (43 )     (47 )     (51,731 )
Interest expense
    (491 )     (496 )     (1,446 )     (1,445 )
Other revenues from external sources
    134       69       414       1,091  
 
   
 
     
 
     
 
     
 
 
 
    (1,523 )     (2,045 )     (4,886 )     (56,739 )
 
   
 
     
 
     
 
     
 
 
Consolidated net income
  $ 12,094       16,762       24,729       6,953  
 
   
 
     
 
     
 
     
 
 

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES
Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

RECONCILIATION OF REPORTABLE SEGMENT TOTALS WITH FINANCIAL STATEMENTS

                         
    Three months ended September 30, 2004
    Segment           Consolidated
    Totals
  Adjustments *
  Totals
Claims incurred
  $ 283,946             283,946  
Operating expenses
    53,297       (12,881 )     40,416  
Depreciation expense
    1,059       281       1,340  
Interest expense
    721       297       1,018  
Income tax expense
    2,532       85       2,617  
                         
    Three months ended September 30, 2003
    Segment           Consolidated
    Totals
  Adjustments *
  Totals
Claims incurred
  $ 264,202             264,202  
Operating expenses
    49,718       (12,417 )     37,301  
Depreciation expense
    1,153       280       1,433  
Interest expense
    437       339       776  
Income tax expense
    7,063       43       7,106  
                         
    Nine months ended September 30, 2004
    Segment           Consolidated
    Totals
  Adjustments *
  Totals
Claims incurred
  $ 845,940             845,940  
Operating expenses
    161,761       (38,872 )     122,889  
Depreciation expense
    3,260       841       4,101  
Interest expense
    1,915       935       2,850  
Income tax expense
    7,170       47       7,217  
                         
    Nine months ended September 30, 2003
    Segment           Consolidated
    Totals
  Adjustments *
  Totals
Claims incurred
  $ 794,205             794,205  
Operating expenses
    151,486       (35,778 )     115,708  
Depreciation expense
    3,449       836       4,285  
Interest expense
    1,296       948       2,244  
Income tax expense
    18,032       51,731       69,763  

*   Adjustments represent TSM operations and the elimination of intersegment charges.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

RECONCILIATION OF REPORTABLE SEGMENT TOTALS WITH FINANCIAL STATEMENTS

                 
    September 30,   December 31,
    2004
  2003
ASSETS
               
Total assets for reportable segments
  $ 779,135       733,044  
Total assets for other segments
    86,492       74,530  
 
   
 
     
 
 
 
    865,627       807,574  
 
   
 
     
 
 
Elimination entries — intersegment receivables and others
    (19,404 )     (9,565 )
 
   
 
     
 
 
Unallocated amounts related to TSM:
               
Parent cash, cash equivalents and investments
    11,136       9,665  
Parent net property and equipment
    25,847       26,656  
Parent other assets
    1,741       293  
 
   
 
     
 
 
 
    38,724       36,614  
 
   
 
     
 
 
Consolidated assets
  $ 884,947       834,623  
 
   
 
     
 
 

OTHER SIGNIFICANT ITEMS

                         
    As of September 30, 2004
    Segment           Consolidated
    Totals
  Adjustments *
  Totals
Significant noncash item — net change in unrealized gain on securities available for sale
  $ (1,166 )     30       (1,136 )
Net change in minimum pension liability
    (2,370 )     9       (2,361 )
                         
    As of December 31, 2003
    Segment           Consolidated
    Totals
  Adjustments *
  Totals
Significant noncash items:
                       
Net change in unrealized gain on securities available for sale
  $ (5,533 )     (489 )     (6,022 )
Net change in minimum pension liability
    2,307       (15 )     2,292  

*   Adjustments represent TSM operations and the elimination of intersegment charges.

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Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands)
(Unaudited)

(3) Investment in Securities

The Corporation’s investment in securities at September 30, 2004 and December 31, 2003, consist of the following:

                 
    (Unaudited)    
    September 30,   December 31,
    2004
  2003
Trading securities, at fair value
  $ 149,401       135,505  
Available for sale, at fair value
    466,084       463,570  
Held to maturity, at amortized cost
    4,372       4,941  
 
   
 
     
 
 
Total investments
  $ 619,857       604,016  
 
   
 
     
 
 

The amortized cost for debt securities and equity securities, gross unrealized gain, gross unrealized losses, and estimated fair value for trading, available for sale and held to maturity securities by major security type and class of security at September 30, 2004 and December 31, 2003, were as follows:

                                 
    September 30, 2004 (Unaudited)
    Amortized
cost

  Gross
unrealized gains

  Gross
unrealized losses

  Estimated
fair value

Trading securities:
                               
Fixed maturities
  $ 67,928       2,235       (252 )     69,911  
Equity securities
    72,856       9,709       (3,075 )     79,490  
 
   
 
     
 
     
 
     
 
 
 
  $ 140,784       11,944       (3,327 )     149,401  
 
   
 
     
 
     
 
     
 
 
                                 
    September 30, 2004 (Unaudited)
    Amortized
cost

  Gross
unrealized gains

  Gross
unrealized losses

  Estimated
fair value

Securities available for sale:
                               
Fixed maturities
  $ 409,468       3,217       (1,508 )     411,177  
Equity securities
    33,275       21,694       (62 )     54,907  
 
   
 
     
 
     
 
     
 
 
 
  $ 442,743       24,911       (1,570 )     466,084  
 
   
 
     
 
     
 
     
 
 
                                 
    September 30, 2004 (Unaudited)
    Amortized
cost

  Gross
unrealized gains

  Gross
unrealized losses

  Estimated
fair value

Securities held to maturity:
                               
Fixed maturities
  $ 4,372       171       (8 )     4,535  
 
   
 
     
 
     
 
     
 
 

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

                                 
    December 31, 2003
    Amortized
cost

  Gross
unrealized gains

  Gross
unrealized losses

  Estimated
fair value

Trading securities:
                               
Fixed maturities
  $ 66,919       2,264       (502 )     68,681  
Equity securities
    58,101       9,823       (1,100 )     66,824  
 
   
 
     
 
     
 
     
 
 
 
  $ 125,020       12,087       (1,602 )     135,505  
 
   
 
     
 
     
 
     
 
 
                                 
    December 31, 2003
    Amortized
cost

  Gross
unrealized gains

  Gross
unrealized losses

  Estimated
fair value

Securities available for sale:
                               
Fixed maturities
  $ 405,547       3,931       (1,948 )     407,530  
Equity securities
    33,877       22,203       (40 )     56,040  
 
   
 
     
 
     
 
     
 
 
 
  $ 439,424       26,134       (1,988 )     463,570  
 
   
 
     
 
     
 
     
 
 
                                 
    December 31, 2003
    Amortized
cost

  Gross
unrealized gains

  Gross
unrealized losses

  Estimated
fair value

Securities held to maturity:
                               
Fixed maturities
  $ 4,941       118       (5 )     5,054  
 
   
 
     
 
     
 
     
 
 

Investment in securities at September 30, 2004 are mostly comprised of U.S. Treasury securities and obligations of U.S. government instrumentalities (54.8%), mortgage backed and collateralized mortgage obligations that are U.S. agency-backed (6.1%), obligations of the government of Puerto Rico and its instrumentalities (9.2%) and obligations of states and political subdivisions (0.2%). The remaining 29.7% of the investment portfolio is comprised of corporate debt, equity securities and mutual funds.

The Corporation regularly monitors the difference between the cost and estimated fair value of investments. For investments with a fair value below cost, the process includes evaluating the length of time and the extent to which cost exceeds fair value, the prospects and financial condition of the issuer, and the Corporation’s intent and ability to retain the investment to allow for recovery in fair value, among other factors. This process is not exact and further requires consideration of risks such as credit and interest rate risks. Consequently, if an investment’s cost exceeds its fair value solely due to changes in interest rates, impairment may not be appropriate. If after monitoring and analyzing, the Corporation determines that a decline in the estimated fair value of any available for sale or held to maturity security below cost is other than temporary, the carrying amount of the security is reduced to its fair value. The impairment is charged to operations and a new cost basis for the security is established. No impairments were identified nor recognized by the Corporation during the nine-month period ended September 30, 2004.

The unrealized losses on investments were mainly caused by interest rate increases. Because the Corporation has the ability and intent to hold these investments until a market price recovery or maturity, these investments are not considered other-than-temporarily impaired.

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Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

(4) Premiums and Other Receivables

Premiums and other receivables as of September 30, 2004 and December 31, 2003 were as follows:

                 
    (Unaudited)    
    September 30,   December 31,
    2004
  2003
Premiums
  $ 40,087       37,936  
Self-funded group receivables
    19,123       15,790  
FEHBP
    8,844       7,832  
Accrued interest
    5,775       5,098  
Reinsurance recoverable on paid losses
    25,791       22,067  
Other
    15,315       13,783  
 
   
 
     
 
 
 
    114,935       102,506  
 
   
 
     
 
 
Less allowance for doubtful receivables:
               
Premiums
    6,591       4,300  
Other
    4,565       4,715  
 
   
 
     
 
 
 
    11,156       9,015  
 
   
 
     
 
 
Total premiums and other receivables
  $ 103,779       93,491  
 
   
 
     
 
 

(5) Claim Liabilities

The activity in the total claim liabilities for the three months ended September 30, 2004 and 2003 is as follows:

                 
    (Unaudited)
    Three months ended September 30,
    2004
  2003
Claim liabilities at beginning of period
  $ 280,388       248,097  
Reinsurance recoverable on claim liabilities
    (21,605 )     (16,896 )
 
   
 
     
 
 
Net claim liabilities at beginning of period
    258,783       231,201  
 
   
 
     
 
 
Incurred claims and loss-adjustment expenses:
               
Current period insured events
    282,194       257,692  
Prior period insured events
    1,752       6,510  
 
   
 
     
 
 
Total
    283,946       264,202  
 
   
 
     
 
 
Payments of losses and loss-adjustment expenses:
               
Current period insured events
    277,953       256,751  
Prior period insured events
    10,057       9,706  
 
   
 
     
 
 
Total
    288,010       266,457  
 
   
 
     
 
 
Net claim liabilities at end of period
    254,719       228,946  
Reinsurance recoverable on claim liabilities
    22,742       18,859  
 
   
 
     
 
 
Claim liabilities at end of period
  $ 277,461       247,805  
 
   
 
     
 
 

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Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

The activity in the total claim liabilities for the nine months ended September 30, 2004 and 2003 is as follows:

                 
    (Unaudited)
    Nine months ended September 30,
    2004
  2003
Claim liabilities at beginning of period
  $ 247,920       244,582  
Reinsurance recoverable on claim liabilities
    (19,357 )     (13,589 )
 
   
 
     
 
 
Net claim liabilities at beginning of period
    228,563       230,993  
 
   
 
     
 
 
Incurred claims and loss-adjustment expenses:
               
Current period insured events
    841,301       804,025  
Prior period insured events
    4,639       (9,820 )
 
   
 
     
 
 
Total
    845,940       794,205  
 
   
 
     
 
 
Payments of losses and loss-adjustment expenses:
               
Current period insured events
    664,276       650,105  
Prior period insured events
    155,508       146,147  
 
   
 
     
 
 
Total
    819,784       796,252  
 
   
 
     
 
 
Net claim liabilities at end of period
    254,719       228,946  
Reinsurance recoverable on claim liabilities
    22,742       18,859  
 
   
 
     
 
 
Claim liabilities at end of period
  $ 277,461       247,805  
 
   
 
     
 
 

As a result of changes in estimates of insured events in prior periods, the amounts included as incurred claims for prior period insured events differ from anticipated claims incurred. The amounts in the incurred claims and loss-adjustment expenses for prior period insured events for the three months and nine months ended September 30, 2004 and the three months ended September 30, 2003 are due to an unfavorable development of the claim liabilities attributed to higher than expected cost per service and utilization trends. The credit in the incurred claims and loss-adjustment expenses for prior periods insured events for the nine months ended September 30, 2003 is due to a favorable development of the claim liabilities attributed to better than expected utilization trends.

(6) Short-Term Borrowings

Short-term borrowings consist of securities sold under agreements to repurchase that represent conventional funds received through private financial institutions. On September 30, 2004, the Corporation paid $37,000 of the agreements outstanding as of December 31, 2003. The reverse repurchase agreement outstanding at September 30, 2004 amounting to $1,700 matures in December 20, 2004 and accrues interest at London Interbank Offered Rate (LIBOR) of 2.03%.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

(7) Long-Term Borrowings

Long-term debt at September 30, 2004 and December 31, 2003 consists of the following:

                 
    (Unaudited)    
    September 30,   December 31,
    2004
  2003
Senior unsecured notes payable of $50,000 due September 2019. Interest is payable semiannually at a fixed rate of 6.30%.
  $ 50,000        
Secured loan payable of $41,000, payable in monthly installments of $137 up to July 1, 2024, plus interest at a rate reset periodically of 100 basis points over LIBOR selected (which was 2.67% and 2.17% at September 30, 2004 and December 31, 2003, respectively).
    31,277       32,370  
Secured loan payable of $20,000, payable in various different installments up to August 31, 2007, with interest payable on a monthly basis at a rate reset periodically of 130 basis points over LIBOR selected (which was 2.91% and 2.45% at September 30, 2004 and December 31, 2003, respectively).
    15,000       16,005  
 
   
 
     
 
 
Total long-term borrowings
  $ 96,277       48,375  
 
   
 
     
 
 

On September 30, 2004 Triple-S, Inc. (TSI), a wholly-owned subsidiary of the Corporation, issued and sold $50,000 of its 6.30% senior unsecured notes due September 2019 (the notes). The notes are unconditionally guaranteed as to payment of principal, premium, if any, and interest by the Corporation. The notes were privately placed to various institutional investors under a note purchase agreement among TSI, the Corporation and the investors. The notes pay interest semiannually beginning on March 2005, until such principal becomes due and payable. The notes contain certain covenants with which TSI and the Corporation have complied with at September 30, 2004. Debt issuance costs, which amounted to $600, were deferred and will be amortized over the term of the notes and are reported as other assets in the accompanying balance sheets.

(8) Comprehensive Income

The accumulated balances for each classification of comprehensive income are as follows:

                                 
    (Unaudited)
                            Accumulated
    Unrealized   Minimum           other
    gains on   pension   Cash flow   comprehensive
    securities
  liability
  hedges
  income
BALANCE AT JANUARY 1
  $ 20,948       (5,822 )     (367 )     14,759  
Net current period change
    (1,136 )     (2,361 )     118       (3,379 )
 
   
 
     
 
     
 
     
 
 
BALANCE AT SEPTEMBER 30
  $ 19,812       (8,183 )     (249 )     11,380  
 
   
 
     
 
     
 
     
 
 

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Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

(9) Income Taxes

Under Puerto Rico income tax law, the Corporation is not allowed to file consolidated tax returns with its subsidiaries. Triple-S, Inc. (TSI), a wholly owned subsidiary of TSM, was exempt through January 1, 2003 from Puerto Rico income taxes under a ruling issued by the Puerto Rico Treasury Department (PRTD).

Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the consolidated statements of earnings in the period that includes the enactment date. Quarterly income taxes are estimated based on the income forecasted for the full fiscal year.

Under a resolution passed by the Puerto Rico House of Representatives (House of Representatives), during 2002 and 2003 the Banking and Insurance Committee of the House of Representatives conducted an investigation of TSI’s tax treatment under the PRTD ruling that granted TSI’s tax exempt status. A similar investigation was approved by the Puerto Rico Senate. In addition, the PRTD conducted an audit of TSI’s compliance with the requirements of the tax ruling. All three investigations on the tax exemption were concluded in 2003. The PRTD concluded its investigations with no findings of non-compliance. The House of Representatives and the Puerto Rico Senate concluded their investigations by recommending and providing for the termination of the tax exemption solely on account of TSI’s for-profit status and the fact that no other for-profit health insurer in Puerto Rico enjoys a tax exemption under section 1101(6) of the Puerto Rico Internal Revenue Code of 1994, as amended (the P.R. Code). The Corporation was notified on June 18, 2003 by the PRTD that the ruling recognizing TSI’s tax exemption was terminated effective December 31, 2002. The termination of the ruling was in accordance with a new public policy set by the PRTD pursuant to which tax exemptions under Section 1101(6) of the P.R. Code will not apply to corporations organized as for-profit, which is TSI’s case.

On July 31, 2003, TSM and TSI executed a closing agreement with the PRTD. In general, the terms of the closing agreement established the termination of TSI’s tax exemption effective December 31, 2002. Accordingly, effective January 1, 2003 TSI is subject to Puerto Rico income taxes as an other-than-life insurance entity, as defined in the P.R. Code. The closing agreement also stipulates that TSM will pay taxes on TSI’s accumulated statutory net income, in accordance with the income recognition methodology applied by the Secretary of the Treasury in the closing agreement and the ruling mentioned above. This tax ruling established the following methodology for TSM to determine its tax liability:

  TSI’s accumulated statutory net income while operating under the tax exemption, amounting to $132,763, was deemed distributed to TSM.
 
  For tax purposes, TSM recognized TSI’s accumulated statutory net income as gross income. On this amount, TSM recognized an income tax liability amounting to $51,774, which was determined by applying a tax rate of 39% to the exempt accumulated statutory net income deemed distributed to TSM. During the second quarter of the year 2003, TSM recorded this income tax liability within the current income tax expense presented in the consolidated statements of earnings. Of this tax $37,000 was paid on July 31, 2003, the date of the closing agreement, and $14,774 was paid on April 15, 2004.

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

(10) Pension Plan

The components of net periodic benefit cost for the three months ended September 30, 2004 and 2003 were as follows:

                 
    (Unaudited)
    Three months ended September 30,
    2004
  2003
Components of net periodic benefit cost:
               
Service cost
  $ 1,025       908  
Interest cost
    961       945  
Expected return on assets
    (637 )     (624 )
Amortization of prior service cost
    12       12  
Amortization of actuarial loss
    426       392  
Settlement loss
          1,101  
 
   
 
     
 
 
Net periodic benefit cost
  $ 1,787       2,734  
 
   
 
     
 
 

The components of net periodic benefit cost for the nine months ended September 30, 2004 and 2003 were as follows:

                 
    (Unaudited)
    Nine months ended September 30,
    2004
  2003
Components of net periodic benefit cost:
               
Service cost
  $ 3,095       2,724  
Interest cost
    2,819       2,832  
Expected return on assets
    (1,889 )     (1,869 )
Amortization of prior service cost
    36       36  
Amortization of actuarial loss
    1,228       1,176  
Settlement loss
          3,303  
 
   
 
     
 
 
Net periodic benefit cost
  $ 5,289       8,202  
 
   
 
     
 
 

Employer contributions

The Corporation disclosed in its audited consolidated financial statements for the year ended December 31, 2003 that it expected to contribute $5,500 to its pension program in 2004. As of September 30, 2004, the Corporation has contributed $6,531 to the pension program. The Corporation currently anticipates contributing approximately $9,500 to fund the pension program in 2004.

(11) Net Income Available to Stockholders and Net Income per Share

The Corporation presents only basic earnings per share, which amount consists of the net income that could be available to common stockholders divided by the weighted-average number of common shares outstanding for the period.

The Corporation has not declared or distributed dividends on its common stock.

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Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

The following table sets forth the computation of basic net income per share for the three months and nine months ended September 30, 2004 and 2003:

                 
    (Unaudited)
    Three months ended September 30,
    2004
  2003
Numerator for basic earnings per share:
               
Net income available to stockholders
  $ 12,094       16,762  
 
   
 
     
 
 
Denominator for basic earnings per share:
               
Weighted average of outstanding common shares
    8,883       9,092  
 
   
 
     
 
 
Basic net income per share
  $ 1,361       1,844  
 
   
 
     
 
 
                 
    (Unaudited)
    Nine months ended September 30,
    2004
  2003
Numerator for basic earnings per share:
               
Net income available to stockholders
  $ 24,729       6,953  
 
   
 
     
 
 
Denominator for basic earnings per share:
               
Weighted average of outstanding common shares
    8,930       9,229  
 
   
 
     
 
 
Basic net income per share
  $ 2,769       753  
 
   
 
     
 
 

(12) Contingencies

(a)   As of September 30, 2004, the Corporation is defendant in various lawsuits arising in the ordinary course of business. Management believes, based on the opinion of its legal counsel, that the aggregate liabilities, if any, arising from such actions would not have a material adverse effect on the consolidated financial position and results of operations of the Corporation.
 
(b)   Drs. Carlyle Benavent and Ibrahim Pérez (the plaintiffs) caused the initiation of an administrative proceeding before the Puerto Rico Insurance Commissioner against TSI and TSM alleging the illegality of the repurchase and subsequent sale of 1,582 shares of TSI’s common stock. The plaintiffs further alleged that the ultimate purchasers of said shares were selected on an improper and selective basis by the Corporation and that they (the plaintiffs) were illegally excluded from participation in the sale of shares, all in violation of the Puerto Rico Insurance Code and that, consequently, the sale of shares should be annulled.
 
    On December 1996, the Commissioner of Insurance issued an order to annul the sale of the 1,582 shares that TSI had repurchased from the estate of deceased stockholders. Consequently, the sale of 1,582 shares was cancelled and the purchase price was returned to each former stockholder. In the year 2000, the Commissioner of Insurance further ordered that all corporate decisions undertaken by TSI through the vote of its stockholders on record, be ratified in a stockholders’ meeting or in a subsequent referendum.
 
    In March 2002, the Commissioner of Insurance stated that the ratification of the corporate reorganization was not required and that TSI had complied with the Commissioner’s order of October 1999 related to the corporate reorganization. Thereafter, the plaintiffs filed a petition for review of the Commissioner’s determination before the Puerto Rico Circuit Court of Appeals.

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    TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES
 
Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

    On October 2002, the Court of Appeals issued an order requiring the Commissioner of Insurance to order a meeting of stockholders to ratify TSI’s corporate reorganization and the change of name of TSI from “Seguros de Servicio de Salud de Puerto Rico, Inc.” to “Triple-S, Inc.”. TSI and TSM’s filed motions of reconsideration. The Puerto Rico’s Circuit Court of Appeals granted said motions on May 18, 2003. The Circuit Court held that the Commissioner of Insurance had the authority to waive the requirement that a referendum be held to ratify TSI’s reorganization and that therefore the reorganization of TSI was approved by the stockholders, inasmuch as the votes pertaining to the 1,582 shares annulled were not decisive.
 
    On June 26, 2003, the two stockholders presented a writ of certiorari before Puerto Rico’s Supreme Court. The writ was issued by the Supreme Court on August 22, 2003 when it ordered the Circuit Court of Appeals to forward the record of the case. On December 1, 2003, the plaintiffs filed a motion submitting their case on the basis of their original petition. TSI and TSM filed its brief on December 30, 2003, while the Commissioner of Insurance, in turn, filed a separate brief on December 31, 2003. On June 24, 2004 the Supreme Court ordered the plaintiffs to file a brief in support of their allegations. The case is still pending before the Supreme Court.
 
(c)   On September 4, 2003, José Sánchez and others filed a putative class action complaint against the Corporation, some present and former directors of TSM and TSI, and others, in the United States District Court for the District of Puerto Rico, alleging violations under the Racketeer Influenced and Corrupt Organizations Act, better known as the RICO Act. The suit, among other allegations, alleges a scheme to defraud the plaintiffs by acquiring control of TSI through illegally capitalizing TSI and later converting it to a for-profit corporation and depriving the stockholders of their rights. The plaintiffs base their later allegations on the supposed decisions of TSI’s Board of Directors and stockholders, allegedly made in 1979, to operate with certain restrictions in order to turn TSI into a charitable corporation, basically forever. While this case is still in the very early preliminary stages and has not been certified as a class action, a Motion to Dismiss has been filed by the defendants. On March 15, 2004, plaintiffs filed a response to this motion. On April 30, 2004, defendants filed a Reply in Support of Motion to Dismiss. The case is still pending before the United States District Court for the District of Puerto Rico.
 
(d)   On April 24, 2002, Octavio Jordán, Agripino Lugo, Ramón Vidal, and others filed a suit against TSM, TSI and others in the Court of First Instance for San Juan, Superior section, alleging, among other things, violations by the defendants of provisions of the Insurance Code, anti-monopolistic practices, unfair business practices and damages in the amount of $12.0 million. They also requested that TSM sell shares to them. After a preliminary review of the complaint, it appears that many of the allegations brought by the plaintiffs have been resolved in favor of TSM and TSI in previous cases brought by the same plaintiffs in the U.S. District Court for the District of Puerto Rico and by most of the plaintiffs in the local courts. The defendants, including TSM and TSI answered the complaint, filed a counter-claim and filed several motions to dismiss this claim. The case has recently been reassigned to a new judge.
 
(e)   On May 22, 2003 a putative class action suit was filed by Kenneth A. Thomas, M.D. and Michael Kutell, M.D., on behalf of themselves and all other similarly situated and the Connecticut State Medical Society against the Blue Cross and Blue Shield Association (BCBSA) and multiple other insurance companies, including TSI. The case is pending before the U.S. District Court for the Southern District of Florida, Miami District.
 
    The individual Plaintiffs bring this action on behalf of themselves and a class of similarly situated physicians seeking redress for alleged illegal acts of the defendants which are alleged to have

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TRIPLE-S MANAGEMENT CORPORATION AND SUBSIDIARIES

Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

    resulted in a loss of plaintiff’s property and a detriment to their business, and for declaratory and injunctive relief to end those practices and prevent further losses. Plaintiffs alleged that the defendants, on their own and as part of a common scheme, systematically deny, delay and diminish the payments due to doctors so that they are not paid in a timely manner for the covered, medically necessary services they render.
 
    The class action complaint alleges that TSI’s health care plans are the agents of BCBSA licensed entities, and as such have committed the acts alleged above and acted within the scope of their agency, with the consent, permission, authorization and knowledge of the others, and in furtherance of both their interest and the interests of other defendants.
 
    Management believes that TSI was made a party to this litigation for the sole reason that TSI is associated with the BCBSA.
 
    However, on June 18, 2004, the Plaintiffs moved to amend the complaint to include the Colegio de Médicos Cirujanos de Puerto Rico (a compulsory association grouping all physicians in Puerto Rico), Marissel Velázquez, MD, President of the Colegio de Médicos y Cirujanos de Puerto Rico, and Andrés Meléndez, MD, as plaintiffs against TSI. Later Marissel Velázquez, MD voluntarily dismissed her complaint against TSI.
 
    TSI, along with the other defendants, moved to dismiss the complaint under multiple grounds, including but not limited to arbitration and applicability of the McCarran Ferguson Act.
 
(f)   On December 8, 2003 a putative class action was filed by Jeffrey Solomon, MD, and Orlando Armstrong, MD, on behalf of themselves and all other similarly situated and the American Podiatric Medical Association, Florida Chiropractic Association, California Podiatric Medical Association, Florida Podiatric Medical Association, Texas Podiatric Medical Association, and Independent Chiropractic Physicians, against the Blue Cross Blue Shield Association (BCBSA) and multiple other insurance companies, including TSI, all members of the BCBSA. The case is still pending before the United States District Court for the Southern District of Florida, Miami District.
 
    The individual Plaintiffs bring this action on behalf of themselves and a class of similarly situated physicians seeking redress for alleged illegal acts of the defendants which are alleged to have resulted in a loss of Plaintiff’s property and a detriment to their business, and for declaratory and injunctive relief to end those practices and prevent further losses. Plaintiffs alleged that the defendants, on their own and as part of a common scheme, systematically deny, delay and diminish the payment due to the doctors so that they are not paid in a timely manner for the covered, medically necessary services they render. The class action complaint alleges that TSI’s health care plans are the agents of BCBSA licensed entities, and as such have committed the acts alleged above and acted within the scope of their agency, with the consent, permission, authorization and knowledge of the others, and in furtherance of both their interest and the interests of other defendants.
 
    On June 25, 2004, the Plaintiff amended the complaint but the allegations against TSI did not vary.
 
    Management believes that TSI was made a party to this litigation for the sole reason that TSI is associated with the BCBSA. TSI, along with the other defendants, moved to dismiss the

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Notes to Consolidated Financial Statements
September 30, 2004
(Dollar amounts in thousands, except per share data)
(Unaudited)

    complaint under multiple grounds, including but not limited to arbitration and applicability of the McCarran Ferguson Act.

(13) Reconciliation of Net Income to Net Cash (Used in) Provided by Operating Activities

A reconciliation of net income to net cash (used in) provided by operating activities is as follows:

                 
    (Unaudited)
    Nine months ended
    September 30,
    2004
  2003
Net income
  $ 24,729       6,953  
 
   
 
     
 
 
Adjustments to reconcile net income to net cash (used in) provided by operating expenses:
               
Depreciation and amortization
    4,101       4,285  
Amortization of investment discounts
    801       1,468  
Accretion in value of securities
    (327 )     (998 )
Increase in provision for doubtful receivables
    2,141       148  
Increase (decrease) in net deferred taxes
    33       (1,015 )
Gain on sale of securities
    (6,985 )     (7,290 )
Unrealized (gain) loss of trading securities
    1,868       (9,023 )
Proceeds from trading securities sold:
               
Fixed maturities
    44,196       66,319  
Equity securities
    19,686       18,310  
Acquisition of securities in trading portfolio:
               
Fixed maturities
    (45,595 )     (84,367 )
Equity securities
    (32,336 )     (28,183 )
Loss on sale of property and equipment
    (12 )     (55 )
(Increase) decrease in assets:
               
Premiums receivable
    (6,496 )     (4,286 )
Accrued interest receivable
    (677 )     387  
Reinsurance receivable
    (3,724 )     (4,681 )
Other receivables
    (1,532 )     (1,658 )
Deferred policy acquisition costs
    (2,004 )     (2,690 )
Prepaid income tax
    (4,058 )      
Other assets
    (4,152 )     (3,250 )
Increase (decrease) in liabilities:
               
Claims processed and incomplete
    623       (4,823 )
Unreported losses
    28,489       7,347  
Unpaid loss-adjustment expenses
    429       699  
Unearned premiums
    746       8,371  
Individual retirement annuities
    734       877  
Liability to FEHBP
    1,362       3,919  
Accounts payable and accrued liabilities
    1,198       4,823  
Income tax payable
    (32,222 )     31,897  
 
   
 
     
 
 
Net cash (used in) provided by operating activities
  $ (8,984 )     3,484  
 
   
 
     
 
 

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The Management’s Discussion and Analysis of Financial Condition and Results of Operations included in this Quarterly Report on Form 10-Q is intended to update the reader on matters affecting the financial condition and results of operations of Triple-S Management Corporation (TSM) and its subsidiaries (the Corporation) for the three months and nine months ended September 30, 2004. Therefore, the following discussion should be read in conjunction with the consolidated financial statements and notes thereto included in the Annual Report on Form 10-K filed with the United States Securities and Exchange Commission as of and for the year ended December 31, 2003.

Cautionary Statement Regarding Forward-Looking Information

This Quarterly Report on Form 10-Q and other publicly available documents of the Corporation may include statements that constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including, among other things: statements concerning the financial condition, results of operations and business of the Corporation. These statements are not historical, but instead represent the Corporation’s belief regarding future events, any of which, by their nature, are inherently uncertain and outside of the Corporation’s control. These statements may address, among other things, future financial results, strategy for growth, and market position. It is possible that the Corporation’s actual results and financial condition may differ, possibly materially, from the anticipated results and financial conditions indicated in these forward-looking statements. The factors that could cause actual results to differ from those in the forward-looking statements are discussed throughout this form. The Corporation is not under any obligation to update or alter any forward-looking statement (and expressly disclaims any such obligations), whether as a result of new information, future events or otherwise. Factors that may cause actual results to differ materially from those contemplated by such forward looking statements include, but are not limited to, rising healthcare costs, business conditions and competition in the different insurance segments, government action and other regulatory issues.

Structure of the Organization

TSM is incorporated under the laws of the Commonwealth of Puerto Rico. It is the holding company of several entities, through which it offers a wide range of insurance products and services. These insurance products and services are offered through the following TSM wholly-owned subsidiaries:

  TSI, a health insurance company serving two major segments: the Commercial Program and the Commonwealth of Puerto Rico Healthcare Reform Program (the Healthcare Reform);
 
  Seguros Triple-S, Inc. (STS), a property and casualty insurance company; and
 
  Seguros de Vida Triple-S, Inc. (SVTS), a life and disability insurance and annuity products company.

In addition to the insurance subsidiaries mentioned above, TSM has the following other wholly-owned subsidiaries: Interactive Systems, Inc. (ISI) and Triple-C, Inc. (TCI). ISI provides data processing services to TSM and its subsidiaries. TCI is currently engaged as the third-party administrator in the administration of the Corporation’s Healthcare Reform segment. It also provides healthcare advisory services and other health-related services to TSI and other third parties.

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Recent Developments

Senior Unsecured Notes

On September 30, 2004 TSI issued and sold $50.0 million of its 6.30% senior unsecured notes due September 2019 (the notes). The notes are unconditionally guaranteed as to payment of principal, premium, if any, and interest by the Corporation. The notes were privately placed to various institutional investors under a note purchase agreement among TSI, the Corporation and the investors. The notes pay interest semiannually beginning on March 2005, until such principal is becomes due and payable.

Healthcare Reform Segment

The premium rates of the Government Healthcare Reform contracts were renegotiated effective July 1, 2004 for a twelve-month period ending on June 30, 2005. As a result of this renegotiation, the premium rates of the Health Insurance – Healthcare Reform segment were increased by approximately 4.4%.

Adoption of Accounting Standard

The Financial Accounting Standards Board (the FASB) issued Statement of Financial Accounting Standard (SFAS) No. 150, Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity. SFAS No. 150 establishes standards for the classification and measurement of certain financial instruments with characteristics of both liabilities and equity. This statement also includes required disclosures for financial instruments within its scope. For the Corporation, this statement was effective for instruments entered in or modified after May 31, 2003 and otherwise was effective January 1, 2004, except for mandatorily redeemable financial instruments. For certain mandatorily redeemable financial instruments, the statement will be effective for the Corporation on January 1, 2005. The effective date has been deferred indefinitely for certain other types of mandatorily redeemable financial instruments. The Corporation currently does not have any financial instruments within the scope of this statement.

General Information

Substantially all of the revenues of the Corporation are generated from premiums earned and investment income. Claims incurred include the payment of benefits and losses, mostly to physicians, hospitals and other service providers, and to policyholders. A portion of the claims incurred for each period consists of a management and actuarial estimate of claims incurred but not reported to the segment during the period. Each segment’s results of operations depend largely on their ability to accurately predict and effectively manage these claims. Operating expenses comprise general, selling, commission, depreciation and payroll and payroll related expenses.

The Corporation (on a consolidated basis and for each reportable segment), along with most insurance entities, uses the loss ratio, the expense ratio and the combined ratio as measures of performance. The loss ratio is computed as claims incurred divided by the premiums earned, net and fee revenue. The expense ratio is computed as operating expenses divided by the premiums earned, net and fee revenue. The combined ratio is the sum of the loss ratio and the expense ratio. These ratios are relative measurements that describe, for every $100 of premiums earned, net and fee revenue, the costs of claims and operating expenses. A combined ratio below 100 demonstrates underwriting profit; a combined ratio above 100 demonstrates underwriting loss.

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Consolidated Operating Results

The analysis in this section provides an overall view of the consolidated statements of operations and key financial information. Further details of the results of operations of each reportable segment are included in the analysis of operating results for the respective segments.

                                 
    Three months ended   Nine months ended
    September 30,
  September 30,
(dollar amounts in thousands)
  2004
  2003
  2004
  2003
Consolidated earned premiums, net and fee revenue
  $ 329,045       316,423       976,603       951,402  
 
   
 
     
 
     
 
     
 
 
Consolidated claims incurred
  $ 283,946       264,202       845,940       794,205  
Consolidated operating expenses
    40,416       37,301       122,889       115,708  
 
   
 
     
 
     
 
     
 
 
Consolidated operating costs
  $ 324,362       301,503       968,829       909,913  
 
   
 
     
 
     
 
     
 
 
Consolidated loss ratio
    86.3 %     83.5 %     86.6 %     83.5 %
Consolidated expense ratio
    12.3 %     11.8 %     12.6 %     12.2 %
 
   
 
     
 
     
 
     
 
 
Consolidated combined ratio
    98.6 %     95.3 %     99.2 %     95.6 %
 
   
 
     
 
     
 
     
 
 
Net investment income
  $ 6,516       5,868       19,491       18,252  
Realized gain on sale of securities
    4,237       3,669       6,985       7,290  
Unrealized gain (loss) on trading securities
    (435 )     (345 )     (1,868 )     9,023  
 
   
 
     
 
     
 
     
 
 
Total consolidated net investment income
  $ 10,318       9,192       24,608       34,565  
 
   
 
     
 
     
 
     
 
 
Consolidated income tax expense
  $ 2,617       7,106       7,217       69,763  
 
   
 
     
 
     
 
     
 
 
Consolidated net income
  $ 12,094       16,762       24,729       6,953  
 
   
 
     
 
     
 
     
 
 

Three Months Ended September 30, 2004 Compared to Three Months Ended September 30, 2003

Consolidated earned premiums, net and fee revenue for the three months ended September 30, 2004 increased by $12.6 million or 4.0% when compared to the consolidated earned premiums, net and fee revenue for the same period of last year. This increase is mostly due to the following:

  The earned premiums, net and fee revenue corresponding to the Health Insurance – Commercial segment increased by $7.4 million, or 4.3%, during this period. An increase in the average enrollment together with increases in premium rates account for the segment’s fluctuation in earned premiums and fee revenue for the period.
 
  The earned premiums, net corresponding to the Health Insurance – Healthcare Reform segment increased by $3.6 million, or 3.1%, during this period. This increase is the net result of an increase in premium rates effective July 1, 2004, adjustments to the return premiums in the 2004 and 2003 periods and a reduction in the average membership of the segment.
 
  The earned premiums, net of the Property and Casualty Insurance segment increased by $1.5 million, or 7.8%, during this period. This increase is mostly reflected in the premiums written for the Dwelling and Other lines of business, net of an increase in premiums ceded and a decrease in the change in unearned premiums.

Consolidated claims incurred for the three months ended September 30, 2004 reflect an increase of $19.7 million, or 7.5%, when compared to the claims incurred for the three months ended September 30, 2003. The consolidated loss ratio reflects an increase of 2.8 percentage points during this period. This fluctuation is due to the following:

  During the 2004 period the Health Insurance – Commercial and the Health Insurance – Healthcare Reform segments experienced higher utilization trends and an increase in costs when compared to the prior period. The increase in costs is mostly noted in the cost per service of prescription drugs and in general increases in rates to providers. The increase noted in the cost of prescription drugs is the main driver of the increase in costs experienced by these segments.

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  During the 2003 period the claims incurred of the Health Insurance –Healthcare Reform segment were affected by the favorable development of their claim liabilities, which were attributed to better than expected utilization trends.
 
  The claims incurred of the Property and Casualty Insurance segment corresponding to the 2004 quarter include approximately $2.0 million of net losses from claims incurred related to the passage of Tropical Storm Jeanne through Puerto Rico.

The consolidated expense ratio for the three months ended September 30, 2004 increased by 0.5 percentage points when compared to the consolidated expense ratio for the same period of the prior year.

The consolidated income tax expense for the three months period ended September 30, 2004 decreased by $4.5 million when compared to the same period of the prior year. This decrease is mostly due to a decrease in the taxable income when comparing the third quarter of the year 2004 with the corresponding 2003 period as well as changes in the composition of deferred taxes.

Nine Months Ended September 30, 2004 Compared to Nine Months Ended September 30, 2003

The consolidated earned premiums, net and fee revenues for the nine months ended September 30, 2004 present an increase of $25.2 million, or 2.6%, when compared to the consolidated earned premiums, net and fee revenues for the same period of the prior year. This increase is mostly due to the following:

  The earned premiums, net and fee revenue corresponding to the Health Insurance – Commercial segment increased by $17.3 million, or 3.3%, during this period. An increase in the average enrollment together with increases in premium rates account for the segment’s fluctuation in earned premiums and fee revenue for the period.
 
  The earned premiums, net of the Property and Casualty Insurance segment increased by $5.2 million, or 9.1%, during this period. This increase is mostly reflected in the premiums written for the Dwelling, Auto Physical Damage and Other Liability lines of business, net of an increase in premiums ceded and a decrease in the change in unearned premiums. These fluctuations are basically attributed to increases in the segment’s volume of business and in the cost of reinsurance.
 
  The earned premiums, net of the Health Insurance – Healthcare Reform segment increased by $4.0 million, or 1.1%, during this period. This increase is the net result of increases in premium rates, adjustments to the return premiums in the 2003 period and a reduction in the average membership of the segment.

The amount of consolidated claims incurred for the nine months ended September 30, 2004 reflect an increase of $51.7 million, or 6.5%, when compared to the claims incurred for the nine months ended September 30, 2003. The consolidated loss ratio reflects an increase of 3.1 percentage points during this period. This fluctuation is due to the following:

  During the 2004 period the Health Insurance –Commercial and the Health Insurance – Healthcare Reform segments experienced higher utilization trends and an increase in costs when compared to the prior period. The increase in costs is mostly noted in the cost per service of prescription drugs and in general increases in rates to providers. The increase noted in the cost of prescription drugs is the main driver of the increase in costs experienced by these segments.
 
  During the 2003 period the claims incurred of Health Insurance – Commercial and the Healthcare Reform segments were affected by the favorable development of their claim liabilities, which were attributed to better than expected utilization trends in that particular period.
 
  The increase in claims incurred of the Property and Casualty Insurance segment corresponding to the 2004 period are mostly due to an increase in volume and to approximately $2.0 million of net losses from claims incurred related to the passage of Tropical Storm Jeanne through Puerto Rico.

The consolidated expense ratio for the nine months ended September 30, 2004 increased by 0.4 percentage points when compared to the consolidated expense ratio for the same period of the prior year.

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The consolidated unrealized gain (loss) on trading securities is mostly related to investments held by the insurance segments in corporate bonds and equity securities. The consolidated unrealized loss during the 2004 period is mostly attributed to fluctuations in the market value in the portfolios held by these segments in equity securities.

The consolidated income tax expense for the nine months period ended September 30, 2004 decreased by $62.5 million when compared to the same period of the prior year. This decrease is due to the effect of the following:

  On July 31, 2003, TSM and TSI executed a closing agreement with the Puerto Rico Treasury Department that stipulated that the statutory net income accumulated while TSI operated under the tax ruling was deemed distributed to TSM. As a result, TSM recognized an income tax expense of $51.8 million, which was recorded in the second quarter of the year 2003.
 
  A decrease in taxable income during the 2004 period that consequently reduced the consolidated income tax expense.

Health Insurance – Commercial Program Operating Results

                                 
    Three months ended   Nine months ended
    September 30,
  September 30,
(dollar amounts in thousands)
  2004
  2003
  2004
  2003
Average enrollment:
                               
Corporate accounts
    303,087       304,380       302,926       306,195  
Self-funded employers
    144,921       129,229       139,224       128,644  
Individual accounts
    84,647       84,841       84,687       84,287  
Federal employees
    51,199       53,909       52,285       54,129  
Local government employees
    38,613       42,842       41,459       43,283  
 
   
 
     
 
     
 
     
 
 
Total enrollment
    622,467       615,201       620,581       616,538  
 
   
 
     
 
     
 
     
 
 
Earned premiums
  $ 178,813       172,335       533,824       517,411  
Amounts attributable to self-funded arrangements
    46,301       40,957       135,876       121,294  
Less: Amounts attributable to claims under self-funded arrangements
    (42,925 )     (38,410 )     (125,992 )     (112,960 )
 
   
 
     
 
     
 
     
 
 
Earned premiums and fee revenue
  $ 182,189       174,882       543,708       525,745  
 
   
 
     
 
     
 
     
 
 
Claims incurred
  $ 157,186       143,576       473,042       436,297  
Operating expenses
    23,209       19,586       67,822       62,606  
 
   
 
     
 
     
 
     
 
 
Total underwriting costs
  $ 180,395       163,162       540,864       498,903  
 
   
 
     
 
     
 
     
 
 
Underwriting income
  $ 1,794       11,720       2,844       26,842  
 
   
 
     
 
     
 
     
 
 
Loss ratio
    86.3 %     82.1 %     87.0 %     83.0 %
Expense ratio
    12.7 %     11.2 %     12.5 %     11.9 %
 
   
 
     
 
     
 
     
 
 
Combined ratio
    99.0 %     93.3 %     99.5 %     94.9 %
 
   
 
     
 
     
 
     
 
 

Three Months Ended September 30, 2004 Compared to Three Months Ended September 30, 2003

Earned premiums and fee revenue for the three months ended September 30, 2004 reflects an increase of $7.3 million, or 4.2%, when compared to the earned premiums and fee revenue for the three months ended September 30, 2003. This increase is the result of the following:

  Average enrollment as of September 30, 2004 increased by 7,266 members, or 1.2%, when compared to the enrollment as of the same period of 2003. The increase in average enrollment is mostly reflected in Self-funded employers business, which membership increased by 15,692 members, or 12.1%, during this period. The average enrollment of the Local government

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    employees and Federal employees businesses reflect a decrease in membership of 4,229, or 9.9%, and 2,710, or 5.0%, during this period, respectively.
 
  The segment monitors premium rates to ensure adequate premium rates that cover actual claims trends. Increases in premium rates combined with an increase in Self funded employers have contributed to the increase experienced in the earned premiums and fee revenue for the period.

Claims incurred during the three months ended September 30, 2004 increased by $13.6 million, or 9.5%, when compared to the same period in 2003. The segment’s loss ratio for the three months ended September 30, 2004 increased by 4.2 percentage points when compared to the loss ratio for the three months ended September 30, 2003. These fluctuations are attributed to an increase in trends during the 2004 quarter, particularly in the cost per service and in the utilization of services when compared to the same period of the prior year. The increase in costs is mostly noted in the cost per service of prescription drugs and in general increases in rates to providers. The increase noted in the cost of prescription drugs is the main driver of the increase in costs experienced by the segment. For this segment, cost containment initiatives have been put in place to maintain cost and utilization trends at levels consistent with pricing and margin objectives.

The operating expenses for the three months ended September 30, 2004 reflect an increase of $3.6 million, or 18.5%, when compared to the three months ended September 30, 2003. This increase is due to the normal inflationary effect in operating costs in addition to increases in the following line items: salaries, commissions, professional services, data processing, advertising and provision for bad debt. The expense ratio for the three months ended September 30, 2004 experienced an increase of 1.5 percentage points compared to the three months ended September 30, 2003.

Nine Months Ended September 30, 2004 Compared to Nine Months Ended September 30, 2003

Earned premiums and fee revenue for the nine months ended September 30, 2004 reflects an increase of $18.0 million, or 3.4%, when compared to the earned premiums and fee revenue for the nine months ended September 30, 2003. This increase is the result of the following:

  Average enrollment as of September 30, 2004 increased by 4,043 members, or 0.7%, when compared to the enrollment as for the same period of 2003. The increase in average enrollment is mostly reflected in the Self-funded employers business, which membership increased by 10,580 members, or 8.2%, during this period. The average enrollment of the Corporate Accounts, Federal employees and Local Government employees businesses reflects a decrease in membership of 3,269, or 1.1%, 1,844, or 3.4%, and 1,824, or 4.2%, during this period, respectively.
 
  The segment monitors premium rates to ensure adequate premium rates that cover actual claims trends. Increases in premium rates combined with an increase in the average membership of the self funded employers business, have mitigated the effect of the decrease in average membership of other lines of business in the earned premiums and fee revenue for the period.

Claims incurred during the nine months ended September 30, 2004 increased by $36.7 million, or 8.4%, when compared to the same period in 2003. The segment’s loss ratio for the nine months ended September 30, 2004 increased by 4.0 percentage points when compared to the loss ratio for the nine months ended September 30, 2003. This increase is attributed to an increase in trends during the year 2004, particularly in the cost per service and in the utilization services when compared to the prior year. The increase in costs is mostly noted in the cost per service of prescription drugs and in general increases in rates to providers. The increase noted in the cost of prescription drugs is the main driver of the increase in costs experienced by the segment. For this segment, cost containment initiatives have been put in place in order to maintain cost and utilization trends at levels consistent with pricing and margin objectives. In addition, during the 2003 period the claims incurred of the segment were affected by the favorable development of its claim liabilities, which were attributed to better than expected utilization trends in that particular period.

The operating expenses for the nine months ended September 30, 2004 reflect an increase of $5.2 million, or 8.3%, when compared to the operating expenses for the nine months ended September 30, 2003. This

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increase is due to the normal inflationary effect in operating costs in addition to increases in the following line items: salaries, commissions, professional services, data processing, provision for bad debts and legal services. The expense ratio for the nine months ended September 30, 2004 presents an increase of 0.6 percentage points when compared to the ratio for the nine months ended September 30, 2003.

Health Insurance – Healthcare Reform Program Operating Results

                                 
    Three months ended   Nine months ended
    September 30,
  September 30,
(dollar amounts in thousands)
  2004
  2003
  2004
  2003
Average enrollment:
                               
North area
    231,610       234,078       233,063       237,699  
Metro-north area
    216,093       223,794       217,831       225,987  
Southwest area
    162,783       166,941       164,744       169,119  
 
   
 
     
 
     
 
     
 
 
 
    610,486       624,813       615,638       632,805  
 
   
 
     
 
     
 
     
 
 
Earned premiums
  $ 121,980       118,367       360,979       357,014  
 
   
 
     
 
     
 
     
 
 
Claims incurred
  $ 111,141       107,296       329,961       320,249  
Operating expenses
    8,618       8,783       26,420       25,529  
 
   
 
     
 
     
 
     
 
 
Total underwriting costs
  $ 119,759       116,079       356,381       345,778  
 
   
 
     
 
     
 
     
 
 
Underwriting income
  $ 2,221       2,288       4,598       11,236  
 
   
 
     
 
     
 
     
 
 
Loss ratio
    91.1 %     90.6 %     91.4 %     89.7 %
Expense ratio
    7.1 %     7.4 %     7.3 %     7.2 %
 
   
 
     
 
     
 
     
 
 
Combined ratio
    98.2 %     98.1 %     98.7 %     96.9 %
 
   
 
     
 
     
 
     
 
 

Three Months Ended September 30, 2004 Compared to Three Months Ended September 30, 2003

Earned premiums of the Healthcare Reform segment for the three months ended September 30, 2004 increased by $3.6 million, or 3.1%, when compared to the same period of last year. This increase is the result of the net effect of the following:

  Premium rates were increased by approximately 4.4% during the Healthcare Reform contract renegotiation process for the twelve-month period ending on June 30, 2005. The increase in premium rates was effective July 1, 2004.
 
  The average monthly enrollment for this segment decreased by 14,327 insureds, or 2.3%, when comparing the average enrollment for the three months ended September 30, 2004 with the average enrollment for the three months ended September 30, 2003. This decrease is attributed to the continuous review and screening performed by the Government of Puerto Rico over the persons eligible to participate in the Healthcare Reform.
 
  The earned premiums for the three months ended September 30, 2004 and 2003 include an adjustment decreasing premiums by approximately $600 thousand and $1.8 million, respectively. This represents an adjustment to premiums to be returned to the Administración de Seguros de Salud de Puerto Rico (ASES, by its Spanish acronym), which is the government agency that administers the Healthcare Reform. As mentioned in previous filings with the United States Securities and Exchange Commission, the Healthcare Reform contracts include a provision where if the net income for any given contract year exceeds 2.5% of earned premiums, the insurance companies have to return 75.0% of this excess to ASES.

Claims incurred during the three months ended September 30, 2004 reflect an increase of $3.8 million, or 3.6%, when compared to the three months ended September 30, 2003. The loss ratio increased by 0.5 percentage points when comparing the 2004 period with the 2003 period. This fluctuation results mostly from higher utilization trends experienced during the three months ended September 30, 2004. In addition, during the 2003 period the claims incurred of the segment were affected by the favorable development of its claim liabilities, which were attributed to better than expected utilization trends in that particular period.

Nine Months Ended September 30, 2004 Compared to Nine Months Ended September 30, 2003

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Earned premiums for the nine months ended September 30, 2004 present an increase of $4.0 million, or 2.7%, when compared to the earned premiums for the nine months ended September 30, 2003. This increase is due to the net effect of the following:

  Effective July 1, 2004, premium rates were increased by approximately 4.4% during the Healthcare Reform contract renegotiation process for the twelve-month period ending on June 30, 2005. In addition, there was a premium rates increase of 4.2% that was effective on July 1, 2003.
 
  In the nine months ended September 30, 2003 the segment increased premiums by approximately $2.3 million when adjusting the amount recorded as return premiums to ASES. During the nine-month period ended September 30, 2004 the return premium adjustment recorded by the segment decreased premiums by $200 thousand.
 
  The average monthly enrollment for this segment decreased by 17,167 insureds, or 2.7%, when comparing the average enrollment for the nine months ended September 30, 2004 with the average enrollment for the nine months ended September 30, 2003. This decrease is attributed to the continuous review and screening performed by the Government of Puerto Rico over the persons eligible to participate in the Healthcare Reform.

Claims incurred during the nine months ended September 30, 2004 increased by $9.7 million, or 3.0%, when compared to the claims incurred for the same period of 2003. The loss ratio increased by 1.7 percentage points when comparing the 2004 period with the 2003 period. This fluctuation results mostly from higher utilization trends experienced during the nine months ended September 30, 2004. In addition, during the 2003 period the claims incurred of the segment were affected by the favorable development of its claim liabilities, which were attributed to better than expected utilization trends in that particular period.

Operating expenses for the nine months ended September 30, 2004 increased by $891 thousand, or 3.5%, when compared to the operating expenses for the nine months ended September 30, 2003. The expense ratio increased by 0.1 percentage points during the same period. This increase is due to the normal inflationary effect in operational costs.

Property and Casualty Insurance Operating Results

                                 
    Three months ended   Nine months ended
    September 30,
  September 30,
(dollar amounts in thousands)
  2004
  2003
  2004
  2003
Premiums written:
                               
Commercial multiperil
  $ 13,286       14,709       38,806       40,342  
Dwelling
    8,150       5,988       21,686       17,493  
Auto physical damage
    4,961       4,652       13,852       11,645  
Commercial auto liability
    4,130       4,218       10,813       10,142  
Other liability
    2,379       2,126       6,860       5,532  
Medical malpractice
    2,808       2,569       5,325       4,902  
Other
    2,690       1,707       6,938       6,163  
 
   
 
     
 
     
 
     
 
 
Total premiums written
    38,404       35,969       104,280       96,219  
 
   
 
     
 
     
 
     
 
 
Premiums ceded
    (14,182 )     (11,658 )     (39,912 )     (31,843 )
Change in unearned premiums
    (2,665 )     (4,309 )     (1,819 )     (7,067 )
 
   
 
     
 
     
 
     
 
 
Net premiums earned
  $ 21,557       20,002       62,549       57,309  
 
   
 
     
 
     
 
     
 
 
Claims incurred
  $ 13,007       10,325       34,135       30,780  
Operating expenses
    8,469       9,043       27,897       26,528  
 
   
 
     
 
     
 
     
 
 
Total underwriting costs
  $ 21,476       19,368       62,032       57,308  
 
   
 
     
 
     
 
     
 
 
Underwriting income
  $ 81       634       517       1  
 
   
 
     
 
     
 
     
 
 
Loss ratio
    60.3 %     51.6 %     54.6 %     53.7 %
Expense ratio
    39.3 %     45.2 %     44.6 %     46.3 %
 
   
 
     
 
     
 
     
 
 
Combined ratio
    99.6 %     96.8 %     99.2 %     100.0 %
 
   
 
     
 
     
 
     
 
 
PC to PW ratio
    36.9 %     32.4 %     38.3 %     33.1 %
 
   
 
     
 
     
 
     
 
 

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Three Months Ended September 30, 2004 Compared to Three Months Ended September 30, 2003

Total premiums written for the three months ended September 30, 2004 increased by $2.4 million, or 6.8%, when compared to the three months ended September 30, 2003. This fluctuation is mostly due to an increase in the volume of the premiums written in the Dwelling and the Other lines of business, which experienced an increase in premiums of $2.2 million, or 36.1%, and $983 thousand, or 57.6%, during this period, respectively. The current market is characterized by strong and aggressive competition with premium rates at levels similar or below those of prior year. Continuous efforts through partnerships with financial institutions have contributed to the increased volume of the Dwelling business. The Commercial Auto and General Liability have also been targeted for growth in new business.

Premiums ceded to reinsurers during the three months ended September 30, 2004 increased by $2.5 million, or 21.7 %, when compared to the same period for the prior year. The ratio of premiums ceded to premiums written reflects an increase of 4.5 percentage points, from 32.4% in the 2003 period to 36.9% in the 2004 period. This fluctuation is mainly due to the cancellation of a property surplus treaty during the third quarter of 2003, which propitiated a reinsurance portfolio transfer that had the effect of decreasing premiums ceded for the period. The decrease in the change in unearned premiums of $1.6 million is also primarily due to the effect of the incoming reinsurance portfolio transfer done during the third quarter of the year 2003 and as well as to a change in the mix of the business subscribed.

Claims incurred reflect an increment of $2.7 million, or 26.0% when compared to the three months ended September 30, 2003. The loss ratio experienced an increase of 8.7 percentage points during the three months period ended September 30, 2004 as compared to the same period of the prior year. In September 2004, Puerto Rico was hit by Tropical Storm Jeanne causing considerable losses in many areas, which resulted in net losses of $2.0 million.

The operating expenses for the three months ended September 30, 2004 decreased by $574 thousand, or 6.3%, when compared to the operating expenses for the three months ended September 30, 2003. The expense ratio decreased by 5.9 percentage points during this period. The fluctuation in the total operating expenses and the expense ratio during this period is mainly due to the fact that during the third quarter of the 2004 period, the segment recorded an experience refund that was received from the Compulsory Vehicle Liability Insurance Joint Underwriting Association. This refund, amounting to $840 thousand, was recorded as a decrease to the operating expenses for the period. The experience refund from the Compulsory Vehicle Liability Insurance Joint Underwriting Association corresponding to the year 2003 was received during the second quarter of that year.

Nine Months Ended September 30, 2004 Compared to Nine Months Ended September 30, 2003

Total premiums written for the nine months ended September 30, 2004 increased by $8.1 million, or 8.4%, when compared to the nine months period ended September 30, 2003. This fluctuation is mostly due to an increase in the volume of the premiums written for the dwelling, auto physical damage and other liability lines of business, which experienced an increase in premiums of $4.1 million, or 24.0%, $2.2 million, or 19.0%, and $1.3 million, or 24.0%, during this period, respectively. The strengthening of business relationships with financial institutions has resulted in additional growth in the dwelling line of business. Commercial auto, including auto physical damage coverage, as well as the other liability lines of business have been targeted for growth in new business.

Premiums ceded to reinsurers during the nine months ended September 30, 2004 increased by $8.1 million, or 25.3%, when compared to the same period for the prior year. The ratio of premiums ceded to premiums written reflects an increase of 5.2 percentage points, from 33.1% as of September 30, 2003 to 38.3% as of September 30, 2004. The increase in the premiums ceded to premiums written ratio is due to the following:

  The amount of premiums ceded for the nine months ended September 30, 2003 was reduced as a result of the cancellation of the property surplus treaty. This cancellation resulted in a reinsurance

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    portfolio transfer resulting in a net incoming business and a reduction in the amount of premiums ceded.
 
  During the 2003 period the segment increased its retention in the personal lines quota share treaty from 70% to 95%. In addition, as a result of the increased retention, the segment received an incoming reinsurance portfolio transfer causing a reduction in the premiums ceded for the nine months ended September 30, 2003.
 
  Increased catastrophe reinsurance costs during 2004.

The decrease in the change in unearned premiums of $5.2 million is also primarily due to the effect of the reinsurance portfolio transfers done during the 2003 period and as well as to a change in the mix of the business subscribed.

Claims incurred increased by $3.3 million, or 10.9%, when comparing the claims incurred for the nine months ended September 30, 2004 to the claims incurred for the same period in 2003. The loss ratio experienced an increase of 0.9 percentage points during this period. These fluctuations are attributed to approximately $2.0 million of net losses incurred from the passing of Tropical Storm Jeanne during the third quarter of 2004 as well as to the segment’s increased volume of business.

The operating expenses for the nine months ended September 30, 2004 increased by $1.4 million, or 5.2%, when compared to the operating expenses for the nine months ended September 30, 2003. The expense ratio decreased by 1.7 percentage point during this period. The fluctuation in the total operating expenses and the expense ratio during this period is attributed to the segment’s increased volume of business and to the effect of the following:

  During the second quarter of 2004, the segment recorded a guaranty fund assessment to cover liabilities of insolvent companies. This assessment, which amounted to $871 thousand, was charged to operations during this period.
 
  The experience refund received from the Compulsory Vehicle Liability Insurance Joint Underwriting Association increased $233 thousand, from $638 thousand during the 2003 period to $840 thousand during the 2004 period. This refund is recorded as a decrease to the operating expenses for the period.

Liquidity and Capital Resources

Cash Flows

The Corporation maintains good liquidity measures due to the quality of its assets, the predictability of its liabilities, and the duration of its contracts. The liquidity of the Corporation is primarily derived from the operating cash flows of its insurance subsidiaries.

As of September 30, 2004 and December 31, 2003, the Corporation’s cash and cash equivalents amounted to $63.7 million and $48.3 million, respectively. The sources of funds available to meet the requirements of the Corporation’s operations include: cash provided from operations, maturities and sales of securities classified within the trading and available-for-sale portfolios, securities sold under repurchase agreements, and issuance of long and short-term debt.

Management believes that the Corporation’s net cash flows from operations are expected to sustain the operations for the next year and thereafter, as long as the operations continue showing positive results. In addition, the Corporation monitors its premium rates and its claims incurred to maintain proper cash flows and has the ability to increase premium rates throughout the year in the monthly renewal process.

Cash Flows from Operations

Most of the cash flows from operating activities are generated from the insurance subsidiaries. The basic components of the cash flows from operations are premium collections, claims payments, payment of

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operating and acquisition expenses and proceeds from sales and maturities of investments in the trading portfolio.

Net cash flows (used in) provided by operating activities amounted to $(9.0) million and $3.5 million for the nine months ended September 30, 2004 and 2003, respectively, a decrease of $12.5 million. This decrease in cash flows from operating activities is mainly attributed to the net effect of the following:

  The amount of claims, losses and benefits paid for the nine months ended September 30, 2004 reflect an increase of $25.4 million when compared with the nine months ended September 30, 2003. The increase in the amount of claims, losses and benefits paid is mostly the result of the segments’ increased volume of business as well as to increased utilization trends in both Health Insurance segments.
 
  The payments to suppliers and employees increased by $9.7 million when comparing the amount paid during the 2004 and 2003 periods. This increase is basically attributed to additional commission expense generated from the acquisition of new business and general operating expenses.
 
  The contingency reserve funds payment from the Federal Employee Health Benefit Plan decreased by $7.8 million when comparing the amount collected during the nine months ended September 30, 2004 with the amount collected during the same period for 2003.
 
  The amount of income taxes paid increased by $4.6 million when comparing payments made in the 2004 and 2003 periods. The 2004 period includes the payment of the last installment of the $51.8 million income tax liability of the closing agreement with the Puerto Rico Treasury Department upon the termination of TSI’s tax exemption. The first installment of $37.0 million was made on July 31, 2003 and the second and final installment, amounting to $14.8 million, was made on April 15, 2004. In addition, during 2004 TSI made a payment of $17.8 million corresponding to its income tax liability for the year 2003 and estimated tax payments amounting to $9.5 million corresponding to the year 2004.
 
  Premiums collected increased by $21.5 million when comparing collections during the nine months ended September 30, 2004 with collections for the nine months ended September 30, 2003. This increase is mostly related to the increased volume of business and increases in premium rates of the operating segments.
 
  The net acquisition of investments in the trading portfolio decreased by $13.9 million for the nine months ended September 30, 2004, when compared to the nine months ended September 30, 2003.

Any excess liquidity is available, among other things, to invest in high quality and diversified fixed income securities and, to a lesser degree, to invest in marketable equity securities.

Cash Flows from Investing Activities

The basic components of the cash flows from investing activities are derived from acquisitions and proceeds from sales and maturities of investments in the available for sale and held to maturity portfolios and capital expenditures. The Corporation monitors the duration of its investment portfolio and executes the purchases and sales of these investments with the objective of having adequate funds available to satisfy its maturing liabilities.

Net cash flows used in investing activities amounted to $(670) thousand and $(42.0) million for the nine months ended September 30, 2004 and 2003, respectively. The decrease in the cash flows used in investing activities during this period is attributed to a reduction in the amount of investment proceeds that was reinvested. During the nine months ended September 30, 2004 and 2003 total acquisition of investments exceeded the proceeds from investments sold or matured by $1.1 million and $38.8 million, respectively.

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Cash Flows from Financing Activities

Net cash flows provided by financing activities amounted to $25.0 million and $48.2 million for the nine months ended September 30, 2004 and 2003, respectively. The decrease of $23.2 million when compared to the same period of the prior year is mainly due to the combined effect of the following:

  Debt payments increased by $38.0 million during the nine months period ended September 30, 2004 when compared to the payments made in the 2003 period. This increase is due to the payment of short-term borrowings amounting to $37.0 on September 30, 2004 as well as to the scheduled payment of $1.0 million that was done on one of the credit agreements. Payments for this credit agreement are made annually on or before August 1st.
 
  The net proceeds from individual retirement annuities were $2.6 million lower during the nine months ended September 30, 2004 than during the nine months ended September 30, 2003.
 
  The change in outstanding checks in excess of bank balances reflects an increase of $4.4 million during the nine months ended September 30, 2004 compared to the nine months ended September 30, 2003. The amount of checks in excess of bank balances represents a timing difference between the issuance of checks and the cash balance in the bank account at one point in time.
 
  During the nine months ended September 30, 2004 the Corporation received proceeds from the issuance of the senior unsecured notes amounting to $50.0 million. During the 2003 period the Corporation received $37.0 million from the issuance of short-term borrowings. This represents an increase of $13.0 million in the amount of proceeds received from the issuance of debt.

Financing and Financing Capacity

The Corporation has significant short-term liquidity supporting its businesses. It also has available short-term borrowings from time to time to address timing differences between cash receipts and disbursements. These short-term borrowings are mostly in the form of securities sold under repurchase agreements. As of September 30, 2004, the Corporation had $227.5 million in available credit on these agreements. Outstanding short-term borrowings as of September 30, 2004 amount to $1.7 million. The amount due under outstanding short-term borrowings is expected to be paid out of the operating and investing cash flows of the Corporation.

On September 30, 2004 TSI issued and sold $50.0 million of its 6.30% senior unsecured notes due September 2019 (the notes). The notes are unconditionally guaranteed as to payment of principal, premium, if any, and interest by the Corporation. The notes were privately placed to various institutional investors under a note purchase agreement among TSI, the Corporation and the investors. The notes pay interest semiannually beginning on March 2005, until such principal is becomes due and payable. The notes contain certain covenants with which TSI and the Corporation have complied with at September 30, 2004. Most of the proceeds obtained from this issuance were used to repay $37.0 million of short-term borrowings made by TSI. The remaining proceeds were used for general business purposes.

In addition, the Corporation has two credit agreements with a commercial bank, FirstBank Puerto Rico. These credit agreements bear interest rates based on the London Interbank Offered Rate (LIBOR) plus a margin specified by the commercial bank at the time of the agreement. As of September 30, 2004, the two credit agreements have an outstanding balance of $31.3 million and $15.0 million. These credit agreements contain several restrictive covenants, including, but not limited to, the granting of certain liens, limitations on acquisitions and limitations on changes in control. As of September 30, 2004, management believes the Corporation is in compliance with these covenants. Further details regarding these credit agreements are incorporated by reference to Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations of the Corporation’s December 31, 2003 of the Corporation’s Annual Report on Form 10-K.

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Item 3. Quantitative and Qualitative Disclosures about Market Risk

The Corporation is exposed to certain market risks that are inherent in the Corporation’s financial instruments, which arise from transactions entered into in the normal course of business. The Corporation has exposure to market risk mostly in its investment activities. For purposes of this disclosure, “market risk” is defined as the risk of loss resulting from changes in interest rates and equity prices. No material changes have occurred in the Corporation’s exposure to financial market risks since December 31, 2003. A discussion of the Corporation’s market risk as of December 31, 2003 is incorporated by reference to Item 7a of the Corporation’s Annual Report on Form 10-K.

Item 4. Controls and Procedures

The Corporation’s management, with the participation of the Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Corporation’s disclosure controls and procedures as of September 30, 2004. Based on that evaluation, the Corporation’s Chief Executive Officer and Chief Financial Officer concluded that the Corporation’s disclosure controls and procedures were effective as of September 30, 2004. There were no significant changes in the Corporation’s disclosure controls and procedures, or in factors that could significantly affect internal controls, subsequent to the date the Chief Executive Officer and Chief Financial Officer completed the evaluation referred to above.

Part II – Other Information

Item 1. Legal Proceedings

(a)   As of September 30, 2004, the Corporation is a defendant in various lawsuits arising out of the ordinary course of business. Management believes, based on the opinion of legal counsel, that the aggregate liabilities, if any, arising from such actions would not have a material adverse effect on the Corporation’s consolidated financial position or results of operations.
 
(b)   Drs. Carlyle Benavent and Ibrahim Pérez (the plaintiffs) caused the initiation of an administrative proceeding before the Puerto Rico Insurance Commissioner against TSI and TSM alleging the illegality of the repurchase and subsequent sale of 1,582 shares of TSI’s common stock. The plaintiffs further alleged that the ultimate purchasers of said shares were selected on an improper and selective basis by the Corporation and that they (the plaintiffs) were illegally excluded from participation in the sale of shares, all in violation of the Puerto Rico Insurance Code and that, consequently, the sale of shares should be annulled.
 
    On December 1996, the Commissioner of Insurance issued an order to annul the sale of the 1,582 shares that TSI had repurchased from the estate of deceased stockholders. Consequently, the sale of 1,582 shares was cancelled and the purchase price was returned to each former stockholder. In the year 2000, the Commissioner of Insurance further ordered that all corporate decisions undertaken by TSI through the vote of its stockholders on record, be ratified in a stockholders’ meeting or in a subsequent referendum.
 
    In March 2002, the Commissioner of Insurance stated that the ratification of the corporate reorganization was not required and that TSI had complied with the Commissioner’s order of October 1999 related to the corporate reorganization. Thereafter, the plaintiffs filed a petition for review of the Commissioner’s determination before the Puerto Rico Circuit Court of Appeals.
 
    On October 2002, the Court of Appeals issued an order requiring the Commissioner of Insurance to order a meeting of stockholders to ratify TSI’s corporate reorganization and the change of name of TSI from “Seguros de Servicio de Salud de Puerto Rico, Inc.” to “Triple-S, Inc.” TSI and TSM’s filed motions of reconsideration. The Puerto Rico’s Circuit Court of Appeals granted said motions on May 18, 2003. The Circuit Court held that the Commissioner of Insurance had the authority to waive the requirement that a referendum be held to ratify TSI’s reorganization and that therefore the reorganization of TSI was approved by the stockholders, inasmuch as the votes pertaining to the 1,582 shares annulled were not decisive.

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    On June 26, 2003, the two stockholders presented a writ of certiorari before Puerto Rico’s Supreme Court. The writ was issued by the Supreme Court on August 22, 2003 when it ordered the Circuit Court of Appeals to forward the record of the case. On December 1, 2003, the plaintiffs filed a motion submitting their case on the basis of their original petition. TSI and TSM filed its brief on December 30, 2003, while the Commissioner of Insurance, in turn, filed a separate brief on December 31, 2003. On June 24, 2004 the Supreme Court ordered the plaintiffs to file a brief in support of their allegations. The case is still pending before the Supreme Court.
 
(c)   On September 4, 2003, José Sánchez and others filed a putative class action complaint against the Corporation, some present and former directors of TSM and TSI, and others, in the United States District Court for the District of Puerto Rico, alleging violations under the Racketeer Influenced and Corrupt Organizations Act, better known as the RICO Act. The suit, among other allegations, alleges a scheme to defraud the plaintiffs by acquiring control of TSI through illegally capitalizing TSI and later converting it to a for-profit corporation and depriving the stockholders of their rights. The plaintiffs base their later allegations on the supposed decisions of TSI’s Board of Directors and stockholders, allegedly made in 1979, to operate with certain restrictions in order to turn TSI into a charitable corporation, basically forever. While this case is still in the very early preliminary stages and has not been certified as a class action, a Motion to Dismiss has been filed by the defendants. On March 15, 2004, plaintiffs filed a response to this motion. On April 30, 2004, defendants filed a Reply in Support of Motion to Dismiss. The case is still pending before the United States District Court for the District of Puerto Rico.
 
(d)   On April 24, 2002, Octavio Jordán, Agripino Lugo, Ramón Vidal, and others filed a suit against TSM, TSI and others in the Court of First Instance for San Juan, Superior section, alleging, among other things, violations by the defendants of provisions of the Insurance Code, anti-monopolistic practices, unfair business practices and damages in the amount of $12.0 million. They also requested that TSM sell shares to them. After a preliminary review of the complaint, it appears that many of the allegations brought by the plaintiffs have been resolved in favor of TSM and TSI in previous cases brought by the same plaintiffs in the U.S. District Court for the District of Puerto Rico and by most of the plaintiffs in the local courts. The defendants, including TSM and TSI answered the complaint, filed a counter-claim and filed several motions to dismiss this claim. The case has recently been reassigned to a new judge.
 
(e)   On May 22, 2003 a putative class action suit was filed by Kenneth A. Thomas, M.D. and Michael Kutell, M.D., on behalf of themselves and all other similarly situated and the Connecticut State Medical Society against the Blue Cross and Blue Shield Association (BCBSA) and multiple other insurance companies, including TSI. The case is pending before the U.S. District Court for the Southern District of Florida, Miami District.
 
    The individual Plaintiffs bring this action on behalf of themselves and a class of similarly situated physicians seeking redress for alleged illegal acts of the defendants which are alleged to have resulted in a loss of plaintiff’s property and a detriment to their business, and for declaratory and injunctive relief to end those practices and prevent further losses. Plaintiffs alleged that the defendants, on their own and as part of a common scheme, systematically deny, delay and diminish the payments due to doctors so that they are not paid in a timely manner for the covered, medically necessary services they render.
 
    The class action complaint alleges that TSI’s health care plans are the agents of BCBSA licensed entities, and as such have committed the acts alleged above and acted within the scope of their agency, with the consent, permission, authorization and knowledge of the others, and in furtherance of both their interest and the interests of other defendants.
 
    Management believes that TSI was made a party to this litigation for the sole reason that TSI is associated with the BCBSA.

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    However, on June 18, 2004, the Plaintiffs moved to amend the complaint to include the Colegio de Médicos Cirujanos de Puerto Rico (a compulsory association grouping all physicians in Puerto Rico), Marissel Velázquez, MD, President of the Colegio de Médicos Cirujanos de Puerto Rico, and Andrés Meléndez, MD, as plaintiffs against TSI. Later, on August 2004, Marissel Velázquez, MD voluntarily dismissed her complaint against TSI.
 
    TSI, along with the other defendants, moved to dismiss the complaint under multiple grounds, including but not limited to arbitration and applicability of the McCarran Ferguson Act.
 
(f)   On December 8, 2003 a putative class action was filed by Jeffrey Solomon, MD, and Orlando Armstrong, MD, on behalf of themselves and all other similarly situated and the American Podiatric Medical Association, Florida Chiropractic Association, California Podiatric Medical Association, Florida Podiatric Medical Association, Texas Podiatric Medical Association, and Independent Chiropractic Physicians, against the Blue Cross Blue Shield Association (BCBSA) and multiple other insurance companies, including TSI, all members of the BCBSA. The case is still pending before the United States District Court for the Southern District of Florida, Miami District.
 
    The individual Plaintiffs bring this action on behalf of themselves and a class of similarly situated physicians seeking redress for alleged illegal acts of the defendants which are alleged to have resulted in a loss of Plaintiff’s property and a detriment to their business, and for declaratory and injunctive relief to end those practices and prevent further losses. Plaintiffs alleged that the defendants, on their own and as part of a common scheme, systematically deny, delay and diminish the payment due to the doctors so that they are not paid in a timely manner for the covered, medically necessary services they render.
 
    The class action complaint alleges that TSI’s health care plans are the agents of BCBSA licensed entities, and as such have committed the acts alleged above and acted within the scope of their agency, with the consent, permission, authorization and knowledge of the others, and in furtherance of both their interest and the interests of other defendants.
 
    On June 25, 2004, the Plaintiff amended the complaint but the allegations against TSI did not vary.
 
    Management believes that TSI was made a party to this litigation for the sole reason that TSI is associated with the BCBSA. TSI, along with the other defendants moved to dismiss the complaint under multiple grounds, including but not limited to arbitration and applicability of the McCarran Ferguson Act.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Not applicable.

Item 3. Defaults Upon Senior Securities

Not applicable.

Item 4. Submissions of Matters to a Vote of Security Holders

Not applicable.

Item 5. Other Information

Recently, Mr. José Davison Lampón, Esq., member of the Board of Directors (the Board) of the Corporation and several of the Board’s Committees, including the Audit Committee, passed away. Since Mr. Davison Lampón was considered a member of the Board representative of the community, upon his passing a Board vacancy arose, leaving the Board with nine directors that are representatives of the community and nine directors that are physicians or dentists. In accordance with Article 8-2 of the By-laws of the Corporation, steps have been taken to fill this vacancy as soon as possible.

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Item 6. Exhibits

(a)   Exhibits:
 
    Exhibit 11 Statement re computation of per share earnings; an exhibit describing the computation of the earnings per share for the three months and nine months ended September 30, 2004 and 2003 has been omitted as the detail necessary to determine the computation of earnings per share can be clearly determined from the material contained in Part I of this Quarterly Report on Form 10-Q.
 
    Exhibit 12 Statements re computation of ratios; an exhibit describing the computation of the loss ratio, expense ratio and combined ratio for the three months and nine months ended September 30, 2004 and 2003 has been omitted as the detail necessary to determine the computation of the loss ratio, expense ratio and combined ratio can be clearly determined from the material contained in Part I of this Quarterly Report on Form 10-Q.
 
    Exhibit 31.1 Certification of the President and Chief Executive Officer required by Rule 13a-14(a)/15d-14(a).
 
    Exhibit 31.2 Certification of the Vice President of Finance and Chief Financial Officer required by Rule 13a-14(a)/15d-14(a).
 
    Exhibit 32.1 Certification of the President and Chief Executive Officer required pursuant to 18 U.S.C Section 1350.
 
    Exhibit 32.2 Certification of the Vice President of Finance and Chief Financial Officer required pursuant to 18 U.S.C Section 1350.
 
    All other exhibits for which provision is made in the applicable accounting regulation of the United States Securities and Exchange Commission are not required under the related instructions or are inapplicable, and therefore have been omitted.

SIGNATURES

Pursuant to the requirements of the United States Securities and Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

         
    Triple-S Management Corporation
Registrant
 
       
Date: November 12, 2004
  By:   /s/ Ramón M. Ruiz-Comas
     
 
      Ramón M. Ruiz-Comas, CPA
      President and
      Chief Executive Officer
 
       
Date: November 12, 2004
  By:   /s/ Juan J. Román
     
 
      Juan J. Román, CPA
      Vice President of Finance
      and Chief Financial Officer

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