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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

     
(Mark One)    
[X]   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
     
    For the quarterly period ended September 30, 2003
     
    OR
     
[  ]   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
     
    For the transition period from                     to                     

Commission File Number 000-23655

INTERNET SECURITY SYSTEMS, INC.

(Exact name of registrant as specified in its charter)

     
DELAWARE
(State or jurisdiction of
incorporation or organization)
  58-2362189
(I.R.S. Employer
Identification No.)

6303 BARFIELD ROAD, ATLANTA, GEORGIA 30328
(Address of principal executive offices)

Registrant’s telephone number, including area code (404) 236-2600

     Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X]   No [  ]

     Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). Yes [X]   No [  ]

     Indicate the number of shares outstanding of each of the registrant’s classes of common stock, as of the latest practicable date.

     
  Title of each class of common stock
Common stock, $0.001 par value
  Number of Shares
Outstanding
as of October 31, 2003
49,787,000

 


TABLE OF CONTENTS

PART I. FINANCIAL INFORMATION
Item 1. Consolidated Financial Statements
CONSOLIDATED BALANCE SHEETS
CONSOLIDATED STATEMENTS OF OPERATIONS
CONSOLIDATED STATEMENTS OF CASH FLOWS
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Item 4. Controls and Procedures
PART II. OTHER INFORMATION
Item 6. Exhibits and Reports on Form 8-K
SIGNATURES
EX-10.1 FORM OF RETENTION AGREEMENT
EX-31.1 SECTION 302 CERTIFICATION OF THE PEO
EX-31.2 SECTION 302 CERTIFICATION OF THE PFO
EX-32.1 SECTION 906 CERTIFICATION OF THE PEO
EX-32.2 SECTION 906 CERTIFICATION OF THE PFO


Table of Contents

         
        PAGE
        NUMBER
       
    PART I – FINANCIAL INFORMATION    
Item 1   Consolidated (Unaudited) Financial Statements:   3    
    Consolidated Balance Sheets at September 30, 2003 and December 31, 2002   3    
    Consolidated Statements of Operations for the three months and nine months ended September 30, 2003 and September 30, 2002   4    
    Consolidated Statements of Cash Flows for the nine months ended September 30, 2003 and September 30, 2002   5    
    Notes to Consolidated Financial Statements   6    
Item 2   Management’s Discussion and Analysis of Financial Condition and Results of Operations   12    
Item 3   Quantitative and Qualitative Disclosures about Market Risk   24    
Item 4   Controls and Procedures   24    
    PART II - OTHER INFORMATION    
Item 6   Exhibits and Reports on Form 8-K   24    

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PART I. FINANCIAL INFORMATION

Item 1. Consolidated Financial Statements

INTERNET SECURITY SYSTEMS, INC.
CONSOLIDATED BALANCE SHEETS

(amounts in thousands, except share and per share amounts)

                         
            September 30,   December 31,
            2003   2002
           
 
            (unaudited)        
       
ASSETS
               
Current assets:
               
 
Cash and cash equivalents
  $ 170,997     $ 148,317  
 
Marketable securities
    56,136       53,999  
 
Accounts receivable, less allowance for doubtful accounts of $3,472 and $2,790, respectively
    57,505       56,700  
 
Inventory
    528       1,055  
 
Prepaid expenses and other current assets
    9,010       7,000  
 
   
     
 
   
Total current assets
    294,176       267,071  
Property and equipment:
               
 
Computer equipment
    44,364       38,403  
 
Office furniture and equipment
    21,218       21,446  
 
Leasehold improvements
    22,103       21,183  
 
   
     
 
 
    87,685       81,032  
 
Less accumulated depreciation
    50,055       39,313  
 
   
     
 
 
    37,630       41,719  
Restricted marketable securities
    14,125       14,690  
Goodwill, net
    201,162       200,464  
Other intangibles, less accumulated amortization of $12,959 and $9,223, respectively
    11,648       15,384  
Other assets
    7,417       7,240  
 
   
     
 
   
Total assets
  $ 566,158     $ 546,568  
 
 
   
     
 
     
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
Current liabilities:
               
 
Accounts payable
  $ 3,458     $ 1,765  
 
Accrued expenses
    20,869       22,332  
 
Deferred revenues
    54,392       55,587  
 
   
     
 
   
Total current liabilities
    78,719       79,684  
Non-current liabilities
    2,567       2,328  
Commitments and contingencies
               
Stockholders’ equity:
               
 
Preferred stock, $.001 par value, 20,000,000 shares authorized, none issued or outstanding
           
 
Common stock, $.001 par value, 120,000,000 shares authorized, 49,767,000 and 49,544,000 issued and outstanding, respectively
    50       50  
 
Additional paid-in capital
    474,415       463,779  
 
Deferred compensation
    (208 )     (702 )
 
Accumulated other comprehensive income
    4,301       949  
 
Retained earnings
    17,802       2,514  
 
Treasury stock, at cost (911,000 and 133,000 shares, respectively)
    (11,488 )     (2,034 )
 
   
     
 
   
Total stockholders’ equity
    484,872       464,556  
 
   
     
 
   
Total liabilities and stockholders’ equity
  $ 566,158     $ 546,568  
 
 
   
     
 

See accompanying notes

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INTERNET SECURITY SYSTEMS, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS

(amounts in thousands, except per share amounts)
(unaudited)

                                     
        Three months ended   Nine months ended
        September 30,   September 30,
       
 
        2003   2002   2003   2002
       
 
 
 
Revenues:
                               
 
Product licenses and sales
  $ 25,545     $ 30,150     $ 76,158     $ 90,550  
 
Subscriptions
    28,211       24,153       83,035       67,263  
 
Professional services
    6,331       7,465       19,472       22,363  
 
   
     
     
     
 
 
    60,087       61,768       178,665       180,176  
Costs and expenses:
                               
 
Cost of revenues:
                               
   
Product licenses and sales
    2,407       1,928       5,652       5,599  
   
Subscriptions and professional services
    11,784       12,766       36,671       38,637  
 
   
     
     
     
 
 
Total cost of revenues
    14,191       14,694       42,323       44,236  
 
Research and development
    10,496       8,692       30,288       26,120  
 
Sales and marketing
    21,113       23,780       63,284       70,369  
 
General and administrative
    5,428       5,918       16,407       18,194  
 
Amortization of other intangibles and stock-based compensation
    1,317       1,326       4,046       4,286  
 
   
     
     
     
 
 
    52,545       54,410       156,348       163,205  
Operating income
    7,542       7,358       22,317       16,971  
Interest income
    610       877       1,990       2,479  
Minority interest
    (168 )     (66 )     (270 )     (273 )
Other income
    68       2,068       101       3,904  
Foreign currency exchange gain
    28       145       497       68  
 
   
     
     
     
 
Income before income taxes
    8,080       10,382       24,635       23,149  
Provision for income taxes
    3,045       4,041       9,347       9,314  
 
   
     
     
     
 
Net income
  $ 5,035     $ 6,341     $ 15,288     $ 13,835  
 
 
   
     
     
     
 
Basic net income per share of Common Stock
  $ 0.10     $ 0.13     $ 0.31     $ 0.29  
 
 
   
     
     
     
 
Diluted net income per share of Common Stock
  $ 0.10     $ 0.13     $ 0.31     $ 0.28  
 
 
   
     
     
     
 
Weighted average shares:
                               
 
Basic
    49,142       48,393       49,123       48,080  
 
   
     
     
     
 
 
Diluted
    49,884       48,855       49,773       48,865  
 
   
     
     
     
 

See accompanying notes

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INTERNET SECURITY SYSTEMS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS

(amounts in thousands)
(unaudited)

                       
          Nine months ended
          September 30,
         
          2003   2002
         
 
Operating activities
               
Net income
  $ 15,288     $ 13,835  
Adjustments to reconcile net income to net cash provided by operating activities:
               
   
Depreciation
    10,742       10,781  
   
Amortization of intangibles and stock-based compensation
    4,046       4,286  
   
Accretion of discount on marketable securities
    172       230  
   
Minority interest
    270       273  
   
Income tax benefit from exercise of stock options
    8,146       6,952  
   
Gain on issuance of subsidiary stock
    (127 )     (2,560 )
 
Changes in assets and liabilities:
               
   
Accounts receivable
    (805 )     (11,566 )
   
Inventory
    527       (505 )
   
Prepaid expenses and other assets
    (1,996 )     (3,377 )
   
Accounts payable and accrued expenses
    136       (2,215 )
   
Deferred revenues
    (1,195 )     5,480  
 
   
     
 
     
Net cash provided by operating activities
    35,204       21,614  
Investing activities
               
Acquisitions, net of cash received
          (1,348 )
Net proceeds from maturity of marketable securities
    49,977       63,315  
Purchases of marketable securities
    (52,284 )     (63,208 )
Proceeds from restricted marketable securities
    565        
Purchases of property and equipment
    (6,653 )     (9,207 )
Issuance of subsidiary stock
    189        
 
   
     
 
     
Net cash used in investing activities
    (8,206 )     (10,448 )
Financing activities
               
Proceeds from exercise of stock options
    439       2,892  
Proceeds from employee stock purchase plan
    1,609       2,086  
Purchases of treasury stock
    (9,454 )     (1,989 )
 
   
     
 
     
Net cash provided by (used in) in financing activities
    (7,406 )     2,989  
Foreign currency impact on cash
    3,088       1,506  
 
   
     
 
Net increase in cash and cash equivalents
    22,680       15,661  
Cash and cash equivalents at beginning of period
    148,317       108,038  
 
   
     
 
Cash and cash equivalents at end of period
  $ 170,997     $ 123,699  
 
   
     
 
Supplemental cash flow disclosure
               
Income taxes paid
  $ 1,302     $ 2,770  
 
   
     
 

See accompanying notes

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INTERNET SECURITY SYSTEMS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note 1. Significant Accounting Policies

Basis of Presentation

     The consolidated financial statements of Internet Security Systems, Inc. (“ISS” or the “Company”) as of September 30, 2003 and for the three months and nine months ended September 30, 2003 and 2002 are unaudited and, in the opinion of management, contain all adjustments, consisting of normal recurring items, necessary for the fair presentation of the financial position and results of operations for the interim periods. The consolidated financial statements include the accounts of Internet Security Systems, Inc. and its majority-owned subsidiaries. The consolidated balance sheet at December 31, 2002 has been derived from the audited financial statements at that date but does not include all of the footnotes required by accounting principles generally accepted in the United States for complete financial statements.

     These consolidated financial statements should be read in conjunction with the Consolidated Financial Statements and Notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2002. The results of operations for the three months and nine months ended September 30, 2003 are not necessarily indicative of the results to be expected for the entire year. All significant intercompany accounts and transactions have been eliminated.

     Certain prior year amounts have been reclassified to conform to current year presentation.

     The preparation of financial statements and related disclosures in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results may differ from those estimates, and such differences may be material to the consolidated financial statements.

Goodwill and Intangibles

     Goodwill and intangible assets are comprised of the following, as of the dates indicated (in thousands):

                                     
        September 30, 2003   December 31, 2002
       
 
        Gross Carrying   Accumulated   Gross Carrying   Accumulated
        Amount   Amortization   Amount   Amortization
       
 
 
 
Unamortized intangible assets:
                               
 
Goodwill
  $ 228,543     $ (27,381 )   $ 227,845     $ (27,381 )
 
   
     
     
     
 
Amortized intangible assets:
                               
 
Core technology
    3,853       (2,400 )     3,853       (2,039 )
 
Developed technology
    17,808       (8,319 )     17,808       (5,654 )
 
Work force
    1,407       (542 )     1,407       (216 )
 
Customer relationships
    1,539       (1,698 )     1,539       (1,314 )
 
   
     
     
     
 
   
Total
  $ 24,607     $ (12,959 )   $ 24,607     $ (9,223 )
 
 
   
     
     
     
 

The Company amortizes intangible assets over their estimated useful lives of eight years for core technology, five years for developed technology, three to six years for work force and three years for customer relationships. Amortization expense of intangible assets is as follows (in thousands):

                                   
      Three months ended   Nine months ended
      September 30,   September 30,
     
 
      2003   2002   2003   2002
     
 
 
 
Core technology
  $ 122     $ 120     $ 361     $ 361  
Developed technology
    902       890       2,722       2,671  
Work force
    108       9       326       27  
Customer relationships
    109       109       327       327  
 
   
     
     
     
 
 
Total
  $ 1,241     $ 1,128     $ 3,736     $ 3,386  
 
   
     
     
     
 

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INTERNET SECURITY SYSTEMS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

     The estimated future amortization expense of intangible assets as of September 30, 2003 is as follows (in thousands):

           
      Amount
     
Fiscal Year:
       
 
2003 (remaining three months)
  $ 1,181  
 
2004
    4,458  
 
2005
    4,220  
 
2006
    1,789  
 
   
 
 
Total
  $ 11,648  
 
   
 

Stock-Based Compensation

     Statement of Financial Accounting Standard 123, Accounting for Stock-Based Compensation (“SFAS 123”), as amended by SFAS 148, Accounting for Stock-Based Compensation - Transition and Disclosure, establishes accounting and reporting standards for stock-based employee compensation plans. As permitted by SFAS 123, ISS continues to account for stock-based compensation in accordance with Accounting Principles Board Opinion No. 25, Accounting for Stock Issued to Employees (“APB 25”), and has elected the pro forma disclosure alternative of SFAS 123.

     Although SFAS 123 allows the Company to continue to follow APB 25 guidelines, the following is pro forma net loss and pro forma net loss per share for the periods indicated as if the Company had adopted SFAS 123. The following table illustrates the effect on net income per share if the provisions of SFAS 123 had been applied. The pro forma impact of applying SFAS 123 as illustrated below will not necessarily be representative of the pro forma impact in future years. Pro forma information is as follows (amounts in thousands, except per share amounts):

                                 
    Three months ended   Nine months ended
    September 30,   September 30,
   
 
    2003   2002   2003   2002
   
 
 
 
Net income, as reported
  $ 5,035     $ 6,341     $ 15,288     $ 13,835  
Pro forma stock compensation expense computed under the fair value method, net of income taxes
    (7,424 )     (7,062 )     (21,626 )     (21,616 )
 
   
     
     
     
 
Pro forma net loss
    (2,389 )     (721 )     (6,338 )     (7,781 )
 
   
     
     
     
 
Basic net income per share of Common Stock, as reported
  $ 0.10     $ 0.13     $ 0.31     $ 0.29  
 
   
     
     
     
 
Diluted net income per share of Common Stock, as reported
  $ 0.10     $ 0.13     $ 0.31     $ 0.28  
 
   
     
     
     
 
Pro forma basic and diluted net loss per share of Common Stock
  $ (0.05 )   $ (0.01 )   $ (0.13 )   $ (0.16 )
 
   
     
     
     
 

Recently Issued Accounting Standards

     In November 2002, the Emerging Issues Task Force (“EITF”) of the Financial Accounting Standards Board (“FASB”) issued EITF 00-21, Revenue Arrangements with Multiple Deliverables, which addresses certain aspects of the accounting for arrangements that involve the delivery or performance of multiple products, services and/or rights to use assets. Under EITF 00-21, revenue arrangements with multiple deliverables should be divided into separate units of accounting if the deliverables meet certain criteria, including whether the fair value of the delivered items can be determined and whether there is evidence of fair value of the undelivered items. In addition, the consideration should be allocated among the separate units of accounting based on their fair values, and the applicable revenue recognition criteria should be considered separately for each of the separate units of accounting. The Company adopted the provisions of EITF 00-21 for all revenue arrangements entered into after June 30, 2003. The adoption of EITF No. 00-21 did not have an impact on the Company’s financial position, results of operations or liquidity.

     In November 2002, the FASB issued Financial Interpretation No. 45, Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others (“FIN 45”), which is an interpretation of SFAS Nos. 5, 57, and 107 and rescission of FASB Interpretation No. 34. The Interpretation requires that a guarantor recognize, at the inception of a guarantee, a liability for the fair value of the obligation undertaken by issuing the guarantee. The Interpretation also requires additional

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disclosures to be made by a guarantor in its interim and annual financial statements about its obligations under certain guarantees it has issued. The accounting requirements for the initial recognition of guarantees are applicable on a prospective basis for guarantees issued or modified after December 31, 2002. The disclosure requirements were effective during the first quarter of 2003 for all guarantees outstanding, regardless of when they were issued or modified. The adoption of FIN 45 did not have a material effect on our condensed consolidated financial statements for the first nine months of 2003. The following is a summary of our agreements that we have determined are within the scope of FIN 45.

     Our sales agreements with customers generally contain infringement indemnity provisions. Under these agreements, we agree to indemnify, defend and hold harmless the customer in connection with patent, copyright or trade secret infringement claims made by third parties with respect to the customer’s authorized use of our products and services. The indemnity provisions generally provide for our control of defense and settlement and cover costs and damages finally awarded against the customer, as well as our modification of the product so it is no longer infringing or, if it cannot be corrected, return of the product for a partial refund that reflects the reasonable value of prior use. Our sales agreements with customers sometimes also contain indemnity provisions for death, personal injury or property damage caused by our personnel or contractors in the course of performing services to customers. Under these agreements, we agree to indemnify, defend and hold harmless the customer in connection with death, personal injury and property damage claims made by third parties with respect to actions of our personnel or contractors. The indemnity provisions generally provide for our control of defense and settlement and cover costs and damages finally awarded against the customer. The indemnity obligations contained in sales agreements generally have no specified expiration date and no specified monetary limitation on the amount of award covered. We have not previously incurred costs to settle claims or pay awards under these indemnification obligations. As a result, we believe the estimated fair value of these obligations is nominal. Accordingly, we have no liabilities recorded for these agreements as of September 30, 2003.

     We warrant that our software products will perform in all material respects in accordance with our standard published specifications in effect at the time of delivery of the licensed products to the customer for ninety days. We also warrant that for one year after shipment, all hardware will be free from defects in materials and workmanship under normal authorized use, consistent with the instructions contained in the product documentation. Additionally, we warrant that our services will be performed consistent with generally accepted industry standards or specific service levels through completion of the agreed upon services. If necessary, we would provide for the estimated cost of product and service warranties based on specific warranty claims and claim history, however, we have not incurred significant recurring expense under our product or service warranties and hardware warranties are covered by the manufacturer warranties. As a result, we believe the estimated fair value of these agreements is nominal. Accordingly, we have no liabilities recorded for these agreements as of September 30, 2003.

     Payments for certain operating leases for our office space are secured by collateralized standby letters of credit totaling $11.3 million at September 30, 2003. These standby letters of credit guarantee payments on certain lease obligations and are renewed annually unless cancelled by either party. The lease obligations have terms that expire at various dates through 2013. The beneficiary of the standby letters of credit can draw on the letters of credit if we default on the related lease obligation. Each standby letter of credit is collateralized by securities. At September 30, 2003, $14.1 million of commercial paper investments are pledged as collateral and are shown on the balance sheet as restricted cash.

     In January 2003, the FASB issued Financial Interpretation No. 46, Consolidation of Variable Interest Entities (“FIN 46”), which addresses consolidation by business enterprises of variable interest entities that either: (1) do not have sufficient equity investment at risk to permit the entity to finance its activities without additional subordinated financial support, or (2) the equity investors lack an essential characteristic of a controlling financial interest. On October 8, 2003, the FASB agreed to defer the effective date of FIN 46 to December 31, 2003. The previous rule required adoption as of July 1, 2003. The adoption of the new accounting standard is not expected to have a material impact on our financial position, results of operations or liquidity.

Note 2. Income Taxes

     The Company recorded tax provisions of $3.0 million and $4.0 million for the three-month periods ended September 30, 2003 and 2002, respectively and tax provisions of $9.3 million for both the nine months ended September 30, 2003 and 2002. While income tax expense was recorded on domestic income, the amount of domestic taxes payable was reduced by deductions related to the employee exercise of stock options in current and prior periods. The tax benefit of these deductions was recorded as additional paid-in-capital. Taxes paid generally relate to foreign operations and certain state taxes for which net operating loss deductions have been suspended.

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     The effective tax rate was approximately 38% and 39% for the quarters ended September 30, 2003 and 2002, respectively and 38% and 40% for the nine-month periods ended September 30, 2003 and 2002, respectively. The effective rates differ from the statutory rates due primarily to the impact of acquisition related intangibles that are not deductible for income tax purposes.

     As of September 30, 2003, ISS had a net operating loss carryforward of approximately $32.0 million. The tax benefit of this carryforward will be recorded as additional paid-in-capital as realized. There are also approximately $6.9 million of research and development tax credit carryforwards that expire between 2011 and 2022 and foreign tax credit carryforwards of $2.5 million that expire in 2006 and 2007.

Note 3. Business Acquisition

     In August 2002, Internet Security Systems KK (“ISS KK”), the Company’s Asia/Pacific subsidiary, acquired a primary ISS KK distributor in Singapore, TriSecurity Holdings Pte Ltd. During the first quarter of 2003, ISS KK amended its agreement with TriSecurity Holdings Pte Ltd. and agreed to make payment of 245 shares of ISS KK stock in each of the first quarters of 2004 and 2005, relating to the annual contingent consideration payments defined in the 2002 purchase agreement. The additional consideration of $626,000, based on current fair market value of the shares, was recorded as additional goodwill and additional paid-in-capital during the first quarter of 2003. When such shares are actually issued, a gain or loss will be recognized to the extent of any difference between the $626,000 fair value of the shares to be issued and the book value of those shares, in accordance with Staff Accounting Bulletin No. 51, Accounting for Sales of Stock by a Subsidiary.

Note 4. Comprehensive Income

     The components of comprehensive income are as follows (in thousands):

                                 
    Three months ended   Nine months ended
    September 30,   September 30,
   
 
    2003   2002   2003   2002
   
 
 
 
Net income, as reported
  $ 5,035     $ 6,341     $ 15,288     $ 13,835  
Change in cumulative translation adjustment
    2,635       (903 )     3,352       1,506  
 
   
     
     
     
 
Comprehensive income
  $ 7,670     $ 5,438     $ 18,640     $ 15,341  
 
   
     
     
     
 

Note 5. Income per Share

     The computation of net income per share is as follows (amounts in thousands, except per share amounts):

                                   
      Three months ended   Nine months ended
      September 30,   September 30,
     
 
      2003   2002   2003   2002
     
 
 
 
Basic net income per share:
                               
 
Net income
  $ 5,035     $ 6,341     $ 15,288     $ 13,835  
 
Weighted average number of common shares outstanding during the period
    49,142       48,393       49,123       48,080  
 
   
     
     
     
 
Basic net income per share
  $ 0.10     $ 0.13     $ 0.31     $ 0.29  
 
   
     
     
     
 
Diluted net income per share:
                               
 
Net income
  $ 5,035     $ 6,341     $ 15,288     $ 13,835  
 
Weighted average number of common shares outstanding during the period
    49,142       48,393       49,123       48,080  
 
Dilutive stock options
    742       462       650       785  
 
   
     
     
     
 
 
Total shares for purpose of calculating diluted net income per share
    49,884       48,855       49,773       48,865  
 
   
     
     
     
 
Diluted net income per share
  $ 0.10     $ 0.13     $ 0.31     $ 0.28  
 
   
     
     
     
 

Note 6. Segment and Geographic Information

     ISS conducts business in one operating segment, providing information security management solutions. The Company does, however, prepare information for internal use on a geographic basis. This information consists of the operating results of each geographic segment. The segment operating costs reported internally generally consist of direct sales expenses, expenses related to an executive team and related infrastructure, billing systems and financial systems. Unallocated corporate expenses include research and

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development, general and administrative costs that support the global organization and amortization of intangibles and stock-based compensation.

     The accounting policies of the segments are the same as those described in the summary of significant accounting policies. There are no intersegment sales. The chief executive officer and chief financial officer of ISS evaluate performance based on operating profit or loss from operations and trade accounts receivable for each segment. Other than trade accounts receivable, assets and liabilities are not discretely allocated or reviewed by segment.

     The following table presents ISS’s revenues, operating expenses and operating income (loss) by reportable operating segment (in thousands):

                                           
              As of and for the three months ended        
      September 30, 2003
     
      Americas   EMEA   Asia/Pac   Unallocated   Total
     
 
 
 
 
Revenues from external customers:
                                       
 
Product licenses and sales
  $ 16,853     $ 4,584     $ 4,108     $     $ 25,545  
 
Subscriptions
    20,600       5,044       2,567             28,211  
 
Professional services
    3,621       1,277       1,433             6,331  
 
   
     
     
     
     
 
Total revenue
    41,074       10,905       8,108             60,087  
Cost of revenues:
                                       
 
Product licenses and sales
    1,779       276       352             2,407  
 
Subscriptions and professional services
    8,070       1,634       2,080             11,784  
 
   
     
     
     
     
 
Total cost of revenues
    9,849       1,910       2,432             14,191  
Operating expenses
    14,419       4,885       1,809       17,241       38,354  
 
   
     
     
     
     
 
Total expenses
    24,268       6,795       4,241       17,241       52,545  
Segment operating income (loss)
  $ 16,806     $ 4,110     $ 3,867     $ (17,241 )   $ 7,542  
 
   
     
     
     
     
 
Accounts receivable, net
  $ 36,499     $ 10,455     $ 10,551     $     $ 57,505  
 
   
     
     
     
     
 
                                           
              As of and for the three months ended        
      September 30, 2002
     
      Americas   EMEA   Asia/Pac   Unallocated   Total
     
 
 
 
 
Revenues from external customers:
                                       
 
Product licenses and sales
  $ 20,513     $ 4,174     $ 5,463     $     $ 30,150  
 
Subscriptions
    18,494       3,325       2,334             24,153  
 
Professional services
    5,203       1,158       1,104             7,465  
 
   
     
     
     
     
 
Total revenue
    44,210       8,657       8,901             61,768  
Cost of revenues:
                                       
 
Product licenses and sales
    1,915             13             1,928  
 
Subscriptions and professional services
    8,571       2,046       2,149             12,766  
 
   
     
     
     
     
 
Total cost of revenues
    10,486       2,046       2,162             14,694  
Operating expenses
    15,847       5,502       2,431       15,936       39,716  
 
   
     
     
     
     
 
Total expenses
    26,333       7,548       4,593       15,936       54,410  
Segment operating income (loss)
  $ 17,877     $ 1,109     $ 4,308     $ (15,936 )   $ 7,358  
 
   
     
     
     
     
 
Accounts receivable, net
  $ 42,561     $ 9,897     $ 10,644     $     $ 63,102  
 
   
     
     
     
     
 
                                           
              As of and for the nine months ended        
      September 30, 2003
     
      Americas   EMEA   Asia/Pac   Unallocated   Total
     
 
 
 
 
Revenues from external customers:
                                       
 
Product licenses and sales
  $ 51,908     $ 13,796     $ 10,454     $     $ 76,158  
 
Subscriptions
    61,168       14,112       7,755             83,035  
 
Professional services
    12,139       3,335       3,998             19,472  
 
   
     
     
     
     
 
Total revenue
    125,215       31,243       22,207             178,665  
Cost of revenues:
                                       
 
Product licenses and sales
    4,782       353       517             5,652  
 
Subscriptions and professional services
    24,606       5,428       6,637             36,671  
 
   
     
     
     
     
 
Total cost of revenues
    29,388       5,781       7,154             42,323  
Operating expenses
    43,194       15,029       5,061       50,741       114,025  
 
   
     
     
     
     
 
Total expenses
    72,582       20,810       12,215       50,741       156,348  
Segment operating income (loss)
  $ 52,633     $ 10,433     $ 9,992     $ (50,741 )   $ 22,317  
 
   
     
     
     
     
 
Accounts receivable, net
  $ 36,499     $ 10,455     $ 10,551     $     $ 57,505  
 
   
     
     
     
     
 

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              As of and for the nine months ended        
      September 30, 2002
     
      Americas   EMEA   Asia/Pac   Unallocated   Total
     
 
 
 
 
Revenues from external customers:
                                       
 
Product licenses and sales
  $ 61,635     $ 13,038     $ 15,877     $     $ 90,550  
 
Subscriptions
    51,918       9,007       6,338             67,263  
 
Professional services
    15,063       3,959       3,341             22,363  
 
   
     
     
     
     
 
Total revenue
    128,616       26,004       25,556             180,176  
Cost of revenues:
                                       
 
Product licenses and sales
    5,544             55             5,599  
 
Subscriptions and professional services
    26,200       6,407       6,030             38,637  
 
   
     
     
     
     
 
Total cost of revenues
    31,744       6,407       6,085             44,236  
Operating expenses
    49,053       14,664       6,652       48,600       118,969  
 
   
     
     
     
     
 
Total expenses
    80,797       21,071       12,737       48,600       163,205  
Segment operating income (loss)
  $ 47,819     $ 4,933     $ 12,819     $ (48,600 )   $ 16,971  
 
   
     
     
     
     
 
Accounts receivable, net
  $ 42,561     $ 9,897     $ 10,644     $     $ 63,102  
 
   
     
     
     
     
 

Note 7. Commitments and Contingencies

     The Company and certain of its officers and directors were named as defendants in a consolidated amended complaint that was filed in the United States District Court for the Northern District of Georgia on October 9, 2002. The lawsuit purports to be brought on behalf of a class of investors who purchased the Company’s stock during the period from April 5, 2001 through August 14, 2001 (the “Class Period”). The lawsuit alleges violations of the federal securities laws, including Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, as amended, and Rule 10b-5 thereunder. The complaint generally alleges that the Company and the individual defendants violated the anti-fraud provisions of the federal securities laws and caused the Company’s stock to trade at artificially high prices by making misrepresentations relating to the Company’s financial condition and prospects during the Class Period. The complaint seeks damages in an unspecified amount. On September 3, 2003, the court dismissed the consolidated amended complaint. The plaintiffs have moved the court to reconsider its dismissal order and to grant them leave to amend their complaint. The Company and the individual defendants have opposed those motions. The court has not yet ruled. The Company believes that the court’s order dismissing the action was appropriate and further that the Company has meritorious defenses and intends to continue defending the action vigorously.

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INTERNET SECURITY SYSTEMS, INC.
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

     The following discussion should be read in conjunction with the Consolidated Financial Statements and related Notes thereto included elsewhere in this Quarterly Report on Form 10-Q. Except for the historical financial information, the matters discussed in this Quarterly Report on Form 10-Q may be considered “forward-looking” statements. Such statements include declarations regarding our current intent, belief or expectations. Such forward-looking statements are not guarantees of future performance and involve a number of risks and uncertainties. Actual results may differ materially from those indicated by such forward-looking statements. Among the important factors that could cause actual results to differ materially from those indicated by such forward-looking statements are the risk factors in this Quarterly Report on Form 10-Q, as filed with the Securities and Exchange Commission and available at the SEC’s Website at www.sec.gov.

Overview

     We are a global leader in information security solutions that protect online business operations from attack and misuse. Our proactive solutions secure networks, servers, desktops and applications against an ever-changing spectrum of threats. We offer a comprehensive line of software and appliance products, a centralized management environment and a full suite of online security services designed specifically for the enterprise, service provider and risk management markets. Our protection solutions are based on a unified engine that identifies and blocks a full spectrum of threats in a single packet examination, eliminating the redundancy of multiple stand-alone security products and delivering maximum value for our customers.

     Our wide range of proactive protection solutions spans networks, servers, desktops and applications, and center around the need for comprehensive, rapidly deployable and cost-effective detection, prevention and response against Internet attacks and misuse or internal security policy violations. When properly used, these products and services promote the confidentiality, privacy, integrity and availability of proprietary business information.

     Our family of products is a critical element of an active Internet and networking security program within today’s world of global connectivity, enabling organizations to proactively monitor, detect and respond to risks to enterprise information. Our line of products is designed specifically for the particular needs of enterprise, service provider, risk management, small business and consumer markets.

     Our managed protection services offerings provide remote management of our best-of-breed security technology, focusing on security assessment and intrusion detection systems, and also includes firewalls, VPNs, anti-virus and URL filtering software. We focus on serving as the trusted security provider to our customers by maintaining within our existing products the latest counter-measures to security risks, creating new innovative products based on our customers’ needs and providing professional and managed services.

     Many factors affect financial performance, and past performance is no assurance of similar future performance. We expect, in the long-term, to continue to expand our domestic and international sales and marketing operations; increase our investment in product development including our proprietary threat and vulnerability database and managed services capabilities; seek acquisition candidates and alliances with partners whose products, technologies or services capabilities are complementary to our solutions; and improve our internal operating and financial infrastructure in support of our strategic goals and objectives. At the same time, we expect to adjust our organization size in light of changing economic conditions and maintain emphasis on controlling discretionary spending and capital expenditures. While we believe in the long-term success of our business solutions, our prospects must be considered in light of the experience, risks and difficulties that are frequently encountered by companies in new and rapidly evolving markets. See “Risk Factors.”

Critical Accounting Policies

     The consolidated financial statements were prepared in conformity with accounting principles generally accepted in the United States. As such, management is required to make certain estimates, judgments and assumptions it believes are reasonable based upon the information available. These estimates and assumptions affect the reported amounts of assets and liabilities at the dates of the financial statements and the reported amounts of revenues and expenses during the periods presented. The significant accounting policies which management believes are the most critical to aid in fully understanding and evaluating our reported financial results include the following:

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Revenue recognition

     We recognize software licence revenue under Statement of Position (“SOP”) 97-2, Software Revenue Recognition, as amended, by SOP 98-9, Software Revenue Recognition, with Respect to Certain Transactions, when the following criteria have been met:

    persuasive evidence of an arrangement exists;
 
    delivery has occurred or services have been rendered;
 
    price is fixed or determinable; and
 
    collection is probable.

     We recognize perpetual license revenues upon (1) delivery of software or, if the customer has evaluation software, delivery of the software key and (2) issuance of the related license, assuming that no significant vendor obligations or customer acceptance rights exist. Where payment terms are extended over periods greater than 12 months, revenue is recognized as such amounts become due and payable. Product sales consist of (1) appliances sold in conjunction with ISS licensed software and (2) software developed by third-party partners, combined in some instances with associated hardware appliances and partner product support services. These sales are recognized upon shipment to the customer provided all other revenue recognition criteria are met.

     License sales of enterprise products are generated both through direct sales to end-users as well as through various partners, including system integrators, value-added resellers and distributors. License revenue is recognized when the sale has occurred for an identified end user, provided all other revenue recognition criteria are met, with the sale identified through electronic delivery of a software key that is necessary to operate the product. At the point of key delivery, the end-user has no right of return.

     Subscription revenues include product support, term licenses, and managed service arrangements. Annual renewable product support is a separate component of each perpetual license agreement and appliance sold in conjunction with ISS products with revenue recognized ratably over the product support term. Term licenses allow customers to use our products and receive product support coverage for a specified period, generally 12 months. We recognize revenues from these term agreements ratably over the subscription term. Security monitoring services of information assets and systems are part of managed services and revenues are recognized as such services are provided.

     Professional services revenues include fee-based service engagements and training. Service engagements, typically billed on a time-and-materials basis, primarily focus on security assessments of customer networks and the development of customers’ security policies. We recognize such professional services revenues as the related services are rendered.

     Multiple element arrangements can include any combination of hardware, software or services. When some elements are delivered prior to others in an arrangement, revenue is deferred until the delivery of the last element unless there is all of the following:

    vendor specific objective evidence (VSOE) of fair value of the undelivered elements;
 
    the functionality of the delivered elements is not dependent on the undelivered elements; and
 
    delivery of the delivered elements represents the culmination of the earnings process.

     Our historical rate of return for our software products is negligible. We offer demonstration software available via download from our website that allows potential customers to see the functionality of the products on their own networks. We did not have any transactions in the first nine months of either 2003 or 2002 involving reciprocal arrangements where goods or services were purchased from an organization at the same time that we licensed software or provided services to that organization.

Allowance for doubtful accounts

     Our sales are global, with customers located in the United States, Europe, Latin America and the Asia/Pacific regions. We perform periodic credit evaluations of our customer’s financial condition and do not require collateral. We provide for estimated credit losses as such losses become probable. We evaluate specific accounts when we become aware of a situation where a customer may not be able to meet its financial obligations due to deterioration of its liquidity or financial viability, credit ratings or bankruptcy. The

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allowance for doubtful accounts is established based on the best facts available to us and is reevaluated and adjusted as additional information is received. At September 30, 2003, the allowance for doubtful accounts totaled $3.5 million, or 5.7%, of the $61.0 million of total trade receivables.

     While actual credit losses have historically been within the provisions established based on management’s expectations, we cannot guarantee that we will continue to experience the same credit loss rates we have in the past. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required.

Impairment of goodwill

     We review goodwill for impairment on an annual basis or on an interim basis whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. All other long-lived and intangible assets are reviewed for impairment whenever events or circumstances indicate that the carrying amount of an asset may not be recoverable. Such impairment loss would be measured as the difference between the carrying amount of the asset and its fair value based on the present value of estimated future cash flows. Significant judgment is required in the forecasting of future operating results, which are used in the preparation of projected cash flows. Due to uncertain market conditions and potential changes in our strategy and products, it is possible that forecasts used to support our intangible assets may change in the future which could result in significant non-cash charges that would adversely affect our results of operations and financial condition.

     We currently have intangible assets related to goodwill of approximately $201 million, with $195 million related to our June 2001 acquisition of Network ICE. The determination of whether or not this asset is impaired involves significant judgments based upon short and long-term projections of future performance. We have concluded that this amount is realizable based on forecasted discounted cash flows through 2006 and on our stock market valuation. Neither method indicated that our goodwill had been impaired and as a result, we did not record any impairment losses related to goodwill during the quarters or nine-month periods ended September 30, 2003 and 2002.

Results of Operations

The following table sets forth our consolidated historical operating information, as a percentage of total revenues, for the periods indicated:

                                   
      Three months ended   Nine months ended
      September 30,   September 30,
     
 
      2003   2002   2003   2002
     
 
 
 
Consolidated Statements of Operations Data:
                               
Product licenses and sales
    43 %     49 %     43 %     50 %
Subscriptions
    47 %     39 %     46 %     37 %
Professional services
    10 %     12 %     11 %     13 %
 
   
     
     
     
 
 
Total revenues
    100 %     100 %     100 %     100 %
 
   
     
     
     
 
Cost of revenues:
                               
 
Product licenses and sales
    4 %     3 %     3 %     3 %
 
Subscriptions and professional services
    20 %     21 %     21 %     22 %
 
   
     
     
     
 
 
Total cost of revenues
    24 %     24 %     24 %     25 %
Research and development
    17 %     14 %     17 %     14 %
Sales and marketing
    35 %     38 %     35 %     39 %
General and administrative
    9 %     10 %     9 %     10 %
Amortization of intangibles and stock-based compensation
    2 %     2 %     2 %     2 %
 
   
     
     
     
 
 
Total costs and expenses
    87 %     88 %     87 %     90 %
 
   
     
     
     
 
Operating income
    13 %     12 %     13 %     10 %
 
   
     
     
     
 

Revenues

Product licenses and sales

     Product licenses and sales, including perpetual licenses and sales of partner software and hardware appliances, represented 43% of total revenues for the three month period ended September 30, 2003 and 49% for the corresponding period in 2002. Product licenses

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and sales represented 43% for the nine months ended September 30, 2003 and 50% for the comparable period of 2002. We believe that the general economic slowdown in information technology spending contributed to the decrease in product licenses and sales.

     In the second quarter of 2003, we began to ship our first network protection appliance, the Proventia A series, to customers. Proventia appliances feature unified, multi-function protection capabilities designed to identify and prevent many forms of attack with minimal user intervention. They are designed to operate in demanding network environments while being easy to deploy, easy to use and centrally managed, all in an effort to make our solution more cost-effective. Revenues from our Proventia appliance represented 14% of total revenues in the third quarter of 2003 and 7% of total revenues for the nine months ended September 30, 2003. We have also announced plans to ship the Proventia G series and Proventia M series of appliances, with different functionality, in the fourth quarter of 2003 with enhancements planned for 2004.

     Our present product roadmap focuses our development on product offerings and enhancements providing more central control and manageability, easier deployment and more refined information. We expect that this focus will make our products more cost effective to implement and maintain and will increase the future level of product licenses and sales.

Subscriptions

     Subscriptions revenue represented 47% of total revenues in the three months ended September 30, 2003 increasing from 39% of total revenues in the three months ended September 30, 2002. For the nine months ending September 30, 2003, subscriptions revenue increased to 46% from 37% in the nine months ended September 30, 2002. Subscriptions revenue consists of product content and support, term licenses of product usage and security-monitoring fees for managed services offerings. The increase in subscriptions revenue as a percentage of total revenues was primarily due to an increase in product content and support revenues, the largest component, which grew from 27% of total revenues in the three months ended September 30, 2002 to 32% in the comparable period of 2003 and from 26% for the nine months ended September 30, 2002 to 31% in the comparable period of 2003. Product content and support includes software updates, technical support and security content, including advisory updates from the X-Force, our internal team of security experts, and hardware support of our Proventia appliances. We continue to increase our software client base that generates product content and support revenues, through a combination of contracts associated with new product licenses and renewal of existing contracts.

     Managed services revenue accounted for 12% of total revenues for the quarter ended September 30, 2003, as compared with 8% in the corresponding period of 2002. On a year-to-date basis, managed services revenue has increased from 7% of total revenues in 2002 to 11% of total revenues in 2003. We believe these increases are due to a strong demand in the market for proven, financially sound, managed security service providers. We are marketing managed services both directly to end users and through partners, including a number of new arrangements with integrators and service providers that include managed services as a part of their service offerings to their customers. We also expect sales of managed services to continue to increase as a percentage of total revenues as we focus our efforts on marketing new, innovative offerings, such as our Managed Protection Services, to new and existing customers. Managed Protection Services is a premium service combining vulnerability assessment, managed protection, and other professional services.

Professional services

     Professional services revenue represented 10% of total revenues in the three months ended September 30, 2003 as compared with 12% in the corresponding period of 2002. For the nine months ended September 30, 2003, professional services revenue was 11% of total revenues, decreasing from 13% in the corresponding period of 2002. We believe that entities continue to curtail costs and limit spending of discretionary dollars on professional services in current economic times, which resulted in flat to lower levels of demand for these services. In addition, we have a strategy that promotes professional services through our system integrator and channel partner relationships.

     Although we continue to offer training classes at our Atlanta headquarters and customers’ premises, our primary focus is to deliver course materials to our customers through authorized training centers.

Geographic regions

     Geographically, we derived the majority of our revenues from sales to customers within the Americas region. Revenues by region represented the following percentages of total revenues for the periods indicated:

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    Three months ended   Nine months ended
    September 30,   September 30,
   
 
    2003   2002   2003   2002
   
 
 
 
Americas
    69 %     72 %     70 %     71 %
EMEA
    18 %     14 %     18 %     15 %
Asia/Pacific Rim
    13 %     14 %     12 %     14 %

     Revenues in EMEA benefited from volume growth combined with a strengthening currency in both the three and nine-month periods ended September 30, 2003, since products are primarily sold in the Euro currency. Asia/Pacific Rim revenue decreased to 13% of total revenues in the three months ended September 30, 2003 and to 12% in the nine months ended September 30, 2003. While these are decreases from 14% in the corresponding periods of 2002, there had been a continued increase each quarter from 10% in the fourth quarter of 2002. Asia/Pacific Rim experienced difficult economic conditions in portions of the region beginning in the latter part of 2002, which have continued to a lesser degree throughout 2003. The SARS epidemic had a negative impact in certain markets within the Asia/Pacific Rim region in the second quarter of 2003. The financial data for each segment can be found in Note 6 to the Consolidated Financial Statements.

Costs and Expenses

Cost of product licenses and sales

     Cost of product licenses and sales consists of several components. Costs associated with licensing our software products are minor. The substantial portion of cost of product licenses and sales represents the hardware cost of our Proventia appliances and payments to partners for their products that we sell or integrate with our managed service offerings.

     Costs of product licenses and sales as a percentage of total revenues increased from 3% in the three months ended September 30, 2002 to 4% for the comparable period in 2003. For the nine-month periods ended September 30, 2002 and 2003, costs of product licenses and sales remained flat at 3% of total revenues. An increase was expected with the introduction of the Proventia appliance line in the second quarter of 2003 and we expect the increase in cost of product licenses and sales to continue to increase in future periods as sales of the Proventia appliances increase. On a year-to-date basis, our movement away from the direct sales of third-party products offset the impact of costs related to Proventia.

Cost of subscriptions and professional services

     Cost of subscriptions and professional services includes the cost of our technical support personnel who provide assistance to customers under product support agreements, the security operations center (“SOC”) costs of providing managed security monitoring services and the costs related to our professional services and training. These costs as a percentage of total revenues decreased from 21% in the three months ended September 30, 2002 to 20% in the three months ended September 30, 2003 and from 22% to 21% in the nine months ended September 30, 2002 and 2003, respectively.

     Costs associated with our technical support personnel and our security operations centers increased to handle our increasing customer base. As our subscription revenue base increased, we added personnel to handle additional customers under product support agreements and under managed security monitoring services, but at a much lower rate than revenue growth. We gained efficiencies in our security operations centers and restructured our support groups to be more productive. While we continue to seek increased productivity, we do expect to increase costs in absolute dollars, assuming a continued increase in revenues in the future.

     Offsetting this increase of costs associated with our technical support personnel and our security operations centers is a decrease in costs associated with our professional services and education services. Such costs decreased both in absolute dollars and as a percentage of total revenues from the quarter ended September 30, 2002 to the comparable quarter of 2003 and from the nine month period ended September 30, 2002 to the comparable period of 2003. Cost decreases accompanied the decrease in revenues that occurred through a continued narrowing of our consulting offerings to focus on services that directly contribute to our protection platform strategy, the outsourcing of educational training outside of Atlanta to authorized partners, and a decrease in the number of training classes related to third-party products.

Research and development

     Research and development expenses consist of salary and related costs of research and development personnel, including costs for employee benefits, and depreciation on computer equipment. These costs include those associated with maintaining and expanding the

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X-Force, our internal team of security experts. We believe our primary research and product development and managed service offerings are important to retaining our leadership position in the market.

     Research and development expenses increased in absolute dollars from $8.7 million in the three months ended September 30, 2002 to $10.5 million in the three months ended September 30, 2003. On a year-to-date basis, these costs increased in absolute dollars from $26.1 million in 2002 to $30.3 million in 2003. Research and development expenses represented 17% of total revenues in the three and nine months ended September 30, 2003, and 14% in the three and nine months ended September 30, 2002. These increases in absolute dollars and percentages of total revenues are due to the increases in the number of development personnel focused on our best-of-breed products, such as Proventia, enterprise applications, managed services offerings and research for future product offerings.

     We continue to add functionality to our product family, providing network, server and desktop-based solutions, as well as to our security management applications. In the first nine months of 2003, we released the first of our Proventia series of appliances and provided the following major enhancements to our RealSecure Protection platform:

    Proventia A Series models (A201, A604 and A1204) - network threat protection for aggregate network bandwidth from 200 Mbps to 1200 Mbps on 1 to 4 network segments.
 
    RealSecure Server Sensor 7.0 - assesses host security to detect and report system security weaknesses, and provides intrusion prevention and response;
 
    SiteProtector™ Third Party Module 1.0 - allows organizations to automatically collect audit and intrusion detection events from firewalls into SiteProtector’s central management application for analysis in conjunction with RealSecure®, Proventia™, Internet Scanner® and System Scanner™ security events;
 
    RealSecure® Desktop 7.0 - provides protection against malicious activity by analyzing application and network (including VPN) behavior on desktops;
 
    RealSecure Internet Scanner 7.0 - added improved accuracy and new ease-of-use features to our network assessment solution;
 
    RealSecure® SiteProtector™ 2.0 - unifies the management of protection across networks, servers and desktops to increase customers’ ability to effectively detect, prevent and respond to today’s ever-changing spectrum of threats; and
 
    RealSecure Fusion version 2.0. - provides additional features that allow customers to automate the processes of security monitoring and correlation of security events against known vulnerabilities.

     While we are committed to continue our investment in X-Force research and development capabilities that we believe to be a differentiator for ISS, we intend to seek leverage in the research and development area while enhancing current technologies and developing new technologies.

Sales and marketing

     Sales and marketing expenses consist of salaries, travel expenses, commissions, advertising, maintenance of our Website, trade show expenses, costs of recruiting sales and marketing personnel and costs of marketing materials.

     Sales and marketing expenses were $21.1 million in the three months ended September 30, 2003 and $23.8 million in the corresponding period of 2002. Gaining leverage in sales and marketing has been a key objective for us as evidenced by the decrease in these expenses as a percentage of total revenues from 38% in the three months ended September 30, 2002 to 35% in the three months ended September 30, 2003. The same trend was exhibited on a year-to-date basis as sales and marketing expenses decreased from 39% of total revenues in the nine months ended September 30, 2002 to 35% in the corresponding period of 2003.

     The decrease in absolute dollars in sales and marketing was the result of the changes in headcount along with lower commissions due to the decrease in product license and sales and lower marketing costs. Marketing costs for print and media advertising were lower in the first nine months of 2003 compared to the comparable period of 2002 when we launched our first television and print advertising campaign designed to demonstrate the multitude of threats that can compromise the security of a company’s networks, servers or desktops.

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     In areas where revenue demand did not support our cost base, such as Latin America and Europe, we reduced headcount throughout 2002. At the same time, we increased headcount where we believe there are long and near-term opportunities, such as our United States public sector, which handles opportunities on the federal, state and local levels.

     We expect to continue to achieve leverage in our sales efforts by focusing our sales force on large customers that are served either directly by us or through large system integrators. The channel, which includes system integrators, value-added resellers and distributors, continues to be an important source of global revenue for us as we use its capabilities to reach not just departmental and small companies through distributors and resellers, but larger customers through joint selling efforts. We also anticipate an increase in marketing expenditures associated with the introduction of our Proventia line, including a global launch in the fourth quarter of 2003.

General and administrative

     General and administrative expenses consist of personnel-related costs for executive, administrative, finance and human resources, internal information systems and other support services costs, and legal, accounting and other professional service fees.

     General and administrative expenses of $5.4 million in the third quarter of 2003 and $5.9 million in the third quarter of 2002 represented 9% of total revenues in 2003 and 10% in 2002. For the nine months ended September 30, 2003, general and administrative expenses were $16.4 million, or 9%, of total revenues and $18.2 million, or 10%, in the corresponding period of 2002. We continue to look for efficiencies in our administrative processes; in addition, the decrease is impacted by the expenses in the second quarter of 2002 associated with the relocation of our Asia/Pacific Rim headquarters in Tokyo.

Amortization

     We incurred amortization expense related to intangible assets and stock-based compensation of $1.3 million in both the three months ended September 30, 2003 and 2002, and $4.0 million and $4.3 million in the nine months ended September 30, 2003 and 2002, respectively. These intangible assets and stock-based compensation resulted from acquisitions accounted for under the purchase method of accounting and are amortized over their estimated useful lives.

Interest income

     The market rate of interest paid on investment-quality commercial paper and similar investments dropped from approximately 2.0% during the third quarter of 2002 to approximately 1.0% in the third quarter of 2003. As a result, interest income decreased despite an increase in total cash and cash equivalents and interest bearing marketable securities. Specifically, interest income decreased from $877,000 in the quarter ended September 30, 2002 to $610,000 in the comparable quarter of 2003 and from $2.5 million in the nine months ended September 30, 2002 to $2.0 million in the corresponding period of 2003.

Foreign currency exchange gain

     The exchange gains of $28,000 and $145,000 in the three months ended September 30, 2003 and 2002, respectively, and $497,000 and $68,000 in the nine months ended September 30, 2003 and 2002, respectively, are a result of fluctuations in currency exchange rates between the U.S. Dollar and other currencies, primarily the Japanese Yen and the Euro.

Provision for income taxes

     Our effective tax rate was approximately 38% and 39% for the quarters ended September 30, 2003 and 2002, respectively and 38% and 40% for the nine-month periods ended September 30, 2003 and 2002, respectively. The effective rates differ from the statutory rates due primarily to the impact of acquisition related intangibles that are not deductible for income tax purposes.

Liquidity and Capital Resources

     We satisfy our working capital needs and capital equipment needs with cash provided by operations. Net cash provided by operations in the first nine months of 2003 was $35.2 million. The major components of cash flows provided by operating activities in the first nine months of 2003 were net income of $15.3 million, non-cash depreciation and amortization expense charges of $14.8 million and income tax benefit from employee exercises of stock options of $8.1 million.

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     Investing activities in the first nine months of 2003 included purchases of equipment totaling $6.7 million as we continue to invest in our corporate infrastructure. The other activities include the purchase of $52.3 million of intermediate term marketable securities, primarily interest-bearing government obligations and commercial paper, offset by net proceeds from the maturity of marketable securities of $50.0 million. These assets have quality characteristics similar to cash equivalents, except their maturities when we acquire them are longer than three months.

     Our financing activities in the first nine months of 2003 included the purchase of 778,000 shares of our common stock on the open market at an aggregate cost of $9.5 million under our previously announced stock repurchase plan. In July 2003, our Board extended this program through the second quarter of 2004 with authorization to use up to approximately $46 million of cash to repurchase our common stock. Since the inception of the plan, we have purchased 911,000 at an average cost of $12.61 per share. Also, in the first nine months of 2003, the exercise of stock options by our employees and the issuance of common stock through our employee stock purchase plan generated funds of approximately $2.0 million.

     Other than our non-cancelable operating leases for office space, we have no off-balance sheet financing arrangements, any relationships with “structured finance” or “special purpose” entities, or any contractual obligations that would impact our liquidity. Payments for certain operating leases are secured by five collateralized stand-by letters of credit totaling approximately $11.3 million. The stand-by letters of credit are annually renewable over the duration of the applicable leases. We do not anticipate utilizing these stand-by letters of credit to meet any liquidity needs.

     As of September 30, 2003, we had $227.1 million of cash and cash equivalents and marketable securities, consisting primarily of money market accounts and investment grade commercial paper. An additional $14.1 million of commercial paper investments are pledged as collateral for stand-by letters of credit related to the operating leases of our facilities and are shown on the balance sheet as restricted cash. We believe that such cash and cash equivalents and marketable securities will be sufficient to meet our working capital needs and capital expenditures for the foreseeable future. Furthermore, we are not aware of any trends, events or uncertainties that are reasonably likely to result in any significant changes to our liquidity. From time to time we evaluate possible acquisition and investment opportunities in businesses, products or technologies that are complementary to ours. In the event we determine to pursue such opportunities, we may use our available cash and cash equivalents and marketable securities. Pending such uses, we will continue to invest our available cash in investment-grade, interest-bearing investments.

Risk Factors

     Forward-looking statements are inherently uncertain as they are based on various expectations and assumptions concerning future events and are subject to known and unknown risks and uncertainties. Our forward-looking statements contained in this Quarterly Report and elsewhere should be considered in light of the following important risk factors. Variations from our stated intentions or failure to achieve objectives could cause actual results to differ from those projected in our forward-looking statements. With respect to our business outlook published in our earnings press release each quarter, you may continue to rely on the revenue and earnings expectations prior to the start of our “quiet period” unless we have published a notice stating otherwise. Toward the end of each quarter, we have a “quiet period” when we will not comment concerning the previously published financial expectations, and we disclaim any obligation to update during the quiet period. The public should not rely on previously published expectations during the “quiet period”. The “quiet period” runs from the 15th of the last month of the quarter until our earnings release during the first month of the following quarter. We otherwise undertake no obligation to update publicly any forward-looking statements for any reason, even if new information becomes available or other events occur in the future.

We Operate in a Rapidly Evolving Market

     We operate in a new and rapidly evolving market and must, among other things:

    respond to competitive developments;
 
    continue to upgrade and expand our product and services offerings; and
 
    continue to attract, retain and motivate our employees.

     We cannot be certain that we will successfully address these issues. As a result, we cannot assure our investors that we will be able to continue to operate profitably in the future.

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     We introduced our new Proventia appliance line in April 2003. As a result of our limited history with these products, it may be difficult to plan or project our revenues accurately. The revenue and income potential of these products is unproven and the markets addressed by these products are volatile. If these products fail to gain market acceptance, our revenue could be below our expectations and our operating results could be adversely affected.

Our Future Operating Results Will Likely Fluctuate Significantly

     We cannot predict our future revenues and operating results with certainty. However, we do expect our future revenues and operating results to fluctuate due to a combination of factors, including:

    the growth in the acceptance of, and activity on, the Internet and the world wide web, particularly by corporate, institutional and government users;
 
    the extent to which the public perceives that unauthorized access to and use of online information are threats to network security;
 
    the volume and timing of orders, including seasonal trends in customer purchasing;
 
    our ability to develop new and enhanced product and managed service offerings and expand our professional services capabilities;
 
    the introduction and acceptance rate of ISS branded appliances, including increased cost of goods sold;
 
    our ability to accurately forecast and produce demanded quantities of our appliance products and models;
 
    reliance on contract manufacturers to produce ISS appliance products;
 
    availability of component parts of appliance products;
 
    our ability to provide scalable managed services offerings through our partners in a cost effective manner;
 
    foreign currency exchange rates that affect our international operations;
 
    product and price competition in our markets; and
 
    general economic conditions, both domestically and in our foreign markets.

     We increasingly focus our efforts on sales of enterprise-wide security solutions, which consist of our entire product suite and related professional services, and managed security services, rather than on the sale of component products. As a result, each sale requires substantial time and effort from our sales and support staff. In addition, the revenues associated with particular sales vary significantly depending on the number of products licensed by a customer, the number of devices used by the customer and the customer’s relative need for our professional services. Large individual sales, or even small delays in customer orders, can cause significant variation in our revenues and results of operations for a particular period. The timing of large orders is usually difficult to predict and, like many software and services companies, many of our customers typically complete transactions in the last month of a quarter.

     We cannot predict our operating expenses based on our past results. Instead, we establish our spending levels based in large part on our expected future revenues. As a result, if our actual revenues in any future period fall below our expectations, our operating results likely will be adversely affected because very few of our expenses vary with our revenues. Because of the factors listed above, we believe that our quarterly and annual revenues, expenses and operating results likely will vary significantly in the future.

     Our ability to provide timely guidance and meet the expectations of investors with respect to our operating and financial results is impacted by the tendency of a majority of our sales to be completed in the last month of a quarter. We may not be able to determine whether we will experience material deviations from guidance or expectations until the end of a quarter.

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Dependence on Third Party Suppliers and Manufacturers

     We currently purchase some Proventia appliance components and contract manufacturing services from single or limited sources. We carry little inventory of our appliance products and we rely on suppliers to deliver necessary components to our contract manufacturer in a timely manner based on the forecasts we provide. If shortages occur, supplies are interrupted, or we under forecast sales of demanded models, we may not be able to deliver products to our customers and our revenue and operating results would be adversely affected. Because our supply of hardware is based on short-term forecasts and purchase orders, our contract manufacturer is not obligated to purchase components for greater quantities over longer periods. We provide six-month forecasts of our demand to our contract manufacturer. If we overestimate our requirements, our contract manufacturer many have excess inventory, which could increase our costs. If we underestimate our requirements, our contract manufacturer may have an inadequate component inventory and, based on lead times, this could interrupt manufacturing and result in delays in shipments and revenues.

We Face Intense Competition in Our Market

     The market for network security monitoring, detection and response solutions is intensely competitive, and we expect competition to increase in the future. We cannot guarantee that we will compete successfully against our current or potential competitors, especially those with significantly greater financial resources or brand name recognition. Our chief competitors generally fall within one of five categories:

    internal information technology departments of our customers and the consulting firms that assist them in formulating security systems;
 
    relatively smaller software companies offering relatively limited applications for network and Internet security;
 
    large companies, including Symantec Corp., Cisco Systems, Inc. and Network Associates, Inc., that sell or have announced competitive products and offerings, as well as other large software companies that have the technical capability and resources to develop competitive products;
 
    software or hardware companies like Cisco Systems, Inc. that could integrate features that are similar to our products into their own products; and
 
    small and large companies with competitive offerings to components of our managed services offerings.

     Mergers or consolidations among these competitors, or acquisitions of small competitors by larger companies, represent risks. For example, Symantec Corp., Cisco Systems, Inc., and Network Associates, Inc. have acquired smaller companies that have intrusion detection technologies during the past several years. These acquisitions will make these entities potentially more formidable competitors to us if such products and offerings are effectively integrated. Large companies may have advantages over us because of their longer operating histories, greater name recognition, larger customer bases or greater financial, technical and marketing resources. As a result, they may be able to adapt more quickly to new or emerging technologies and changes in customer requirements. They can also devote greater resources to the promotion and sale of their products than we can. In addition, these companies have reduced and could continue to reduce, the price of their security monitoring, detection and response products and managed security services, which increases pricing pressures within our market.

     Several companies currently sell software products (such as encryption, firewall, operating system security and virus detection software) that our customers and potential customers have broadly adopted. Some of these companies sell products that perform the same functions as some of our products. In addition, the vendors of operating system software or networking hardware may enhance their products to include the same kinds of functions that our products currently provide. The widespread inclusion of comparable features to our software in operating system software or networking hardware could render our products obsolete, particularly if such features are of a high quality. Even if security functions integrated into operating system software or networking hardware are more limited than those of our software, a significant number of customers may accept more limited functionality to avoid purchasing additional software.

     For the above reasons, we may not be able to compete successfully against our current and future competitors. Increased competition may result in price reductions, reduced gross margins and loss of market share.

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We Face Rapid Technological Change in Our Industry and Frequent Introductions of New Products

     Rapid changes in technology pose significant risks to us. We do not control nor can we influence the forces behind these changes, which include:

    the extent to which businesses and others seek to establish more secure networks;
 
    the extent to which hackers and others seek to compromise secure systems;
 
    evolving computer hardware and software standards;
 
    changing customer requirements; and
 
    frequent introductions of new products and product enhancements.

     To remain successful, we must continue to change, adapt and improve our products in response to these and other changes in technology. Our future success hinges on our ability to both continue to enhance our current line of products and professional services and to introduce new products and services that address and respond to innovations in computer hacking, computer technology and customer requirements. We cannot be sure that we will successfully develop and market new products that do this. Any failure by us to timely develop and introduce new products, to enhance our current products or to expand our professional services capabilities in response to these changes could adversely affect our business, operating results and financial condition.

     Our products involve very complex technology, and as a consequence, major new products and product enhancements require a long time to develop and test before going to market. Because this amount of time is difficult to estimate, we have had to delay the scheduled introduction of new and enhanced products in the past and may have to delay the introduction of new and enhanced products in the future.

     The techniques computer hackers use to gain unauthorized access to, or to sabotage, networks and intranets are constantly evolving and increasingly sophisticated. Furthermore, because new hacking techniques are usually not recognized until used against one or more targets, we are unable to anticipate most new hacking techniques. To the extent that new hacking techniques harm our customers’ computer systems or businesses, affected or prospective customers may believe that our products are ineffective, which may cause them or prospective customers to reduce or avoid purchases of our products.

Risks Associated with Our Global Operations

     The expansion of our international operations includes our presence in dispersed locations throughout the world, including throughout Europe and the Asia/Pacific and Latin America regions. Our international presence and expansion exposes us to risks not present in our U.S. operations, such as:

    the difficulty in managing an organization spread over various countries located across the world;
 
    compliance with, and unexpected changes in, a wide range of complex regulatory requirements in countries where we do business;
 
    duties and tariffs imposed on importation of our products in other jurisdictions where other manufacturers may not bear those same costs;
 
    increased financial accounting and reporting burdens and complexities and potentially adverse tax consequences;
 
    excess taxation due to overlapping tax structures;
 
    fluctuations in foreign currency exchange rates resulting in losses or gains from transactions and expenses denominated in foreign currencies;
 
    reduced protection for intellectual property rights in some countries;

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    reduced protection for enforcement of creditor and contractual rights in some countries; and
 
    import and export license requirements and restrictions on the import and export of certain technology, especially encryption technology and trade restrictions.

     We rely on distributors extensively in the Asia/Pacific region for the sale and distribution of our products. Further, countries in the Asia/Pacific region, particularly China, Japan and Korea, have experienced weakness in their currency, banking and equity markets. These weaknesses could continue to adversely affect our distributors’ ability to pay us and adversely affect demand for our products in the Asia/Pacific region. Despite these risks, we believe that we must continue to expand our operations in international markets to support our growth. To this end, we intend to establish additional foreign sales operations, expand our existing offices, hire additional personnel, expand our international sales channels and customize our products for local markets. If we fail to execute this strategy, our international sales growth will be limited.

Our Networks, Products and Services May be Targeted by Hackers

     Like other companies, our websites, networks, information systems, products and services may be targets for sabotage, disruption or misappropriation by hackers. As a leading network security solutions company, we are a high profile target. Although we believe we have sufficient controls in place to prevent disruption and misappropriation, and to respond to such situations, we expect these efforts by hackers to continue. If these efforts are successful, our operations, reputation and sales could be adversely affected.

We Must Successfully Integrate Acquisitions

     As part of our growth strategy, we have and may continue to acquire or make investments in companies with products, technologies or professional services capabilities complementary to our solutions. When engaging in acquisitions, we could encounter difficulties in assimilating or completing the development of the technologies, new personnel and operations into our company. These difficulties may disrupt our ongoing business, distract our management and employees, increase our expenses and adversely affect our results of operations. These difficulties could also include accounting requirements, such as impairment charges related to goodwill or expensing in-process research and development costs, such as those incurred in the fourth quarter of 2002 related to the acquisition of vCIS, Inc. We cannot be certain that we will successfully overcome these risks with respect to any future acquisitions or that we will not encounter other problems in connection with our recent or any future acquisitions. In addition, any future acquisitions may require us to incur debt or issue equity securities. The issuance of equity securities could dilute the investment of our existing stockholders.

We Depend on Our Intellectual Property Rights and Use Licensed Technology

     We rely primarily on copyright, trademark, patent and trade secrets laws, confidentiality procedures and contractual provisions to protect our proprietary rights. We have obtained one United States patent and have a number of patent applications pending, as well as numerous trademarks and trademark applications pending. We believe that the technological and creative skills of our personnel, new product developments, frequent product enhancements, our name recognition, our professional services capabilities and delivery of reliable product support are essential to establishing and maintaining our technology leadership position. We cannot assure you that our competitors will not develop technologies that are similar to ours.

     Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy aspects of our products or to obtain and use information that we regard as proprietary. Policing unauthorized use of our products is difficult. While we cannot determine the extent to which piracy of our software products occurs, we expect software piracy to be a persistent problem. In addition, the laws of some foreign countries do not protect our proprietary rights to as great an extent as do the laws of the United States, and many foreign countries do not enforce these laws as diligently as U.S. government agencies and private parties.

Some Provisions in the ISS Certificate of Incorporation and Bylaws Make a Takeover of ISS Difficult

     Our certificate of incorporation and bylaws contain provisions that could have the effect of making it more difficult for a third party to acquire, or of discouraging a third party from attempting to acquire, control of ISS. These provisions:

    establish a classified board of directors;
 
    create preferred stock purchase rights that grant to holders of common stock the right to purchase shares of Series A Junior Preferred Stock in the event that a third party acquires 20% or more of the voting power of our outstanding common stock;

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    prohibit the right of our stockholders to act by written consent;
 
    limit calling special meetings of stockholders; and
 
    impose a requirement that holders of 66-2/3% of the outstanding shares of common stock are required to amend the provisions relating to the classification of our board of directors and action by written consent of stockholders.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

     We have no material changes to the disclosure on this matter made in our Annual Report on Form 10-K for the year ended December 31, 2002.

Item 4. Controls and Procedures

     As required by SEC rules, we have evaluated the effectiveness of the design and operation of our disclosure controls and procedures as of the end of the period covered by this quarterly report. This evaluation was carried out under the supervision and with the participation of our management, including our principal executive officer and principal financial officer. Based on this evaluation, these officers have concluded that the design and operation of our disclosure controls and procedures are effective. There were no significant changes to our internal controls during the third quarter of 2003 that materially affected or is reasonably likely to materially affect, the Company’s internal controls over financial reporting.

     Disclosure controls and procedures are our controls and other procedures that are designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Securities and Exchange Act of 1934 is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in the reports that we file under the Exchange Act is accumulated and communicated to our management, including principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding disclosure.

PART II. OTHER INFORMATION

Item 6. Exhibits and Reports on Form 8-K

(a) Exhibits.

     
3.1   Restated Certificate of Incorporation (filed as Exhibit 3.1 to the Company’s Quarterly Report on Form 10-Q, dated November 14, 2000 and incorporated by reference herein).
     
3.2   Bylaws (filed as Exhibit 3.2 to the Company’s Registration Statement on Form S-1, Registration No. 373-44529 and incorporated by reference herein).
     
3.3   Certificate of Designations of Series A Junior Participating Preferred Stock dated July 24, 2002 (filed as Exhibit 3.3 to the Company’s Annual Report on Form 10-K, filed March 28, 2003 and incorporated by reference herein).
     
4.1   Specimen Common Stock certificate (filed as Exhibit 4.3 to the Company’s Registration Statement on Form S-8, Registration No. 333-100954, filed November 1, 2002 and incorporated by reference herein).
     
4.2   Form of Rights Certificate (filed as Exhibit 4.2 to the Company’s Current Report on Form 8-K filed July 24, 2002 and incorporated by reference herein.

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4.3   See Exhibits 3.1 and 3.2 for provisions of the Certificate of Incorporation and Bylaws of the Company defining the rights of holders of the Company’s Common Stock.
     
4.4   1999 Network ICE Stock Option Plan, incorporated by reference to Exhibit 4.1 to Form S-8, Registration No. 333-62658, filed on June 8, 2001.
     
4.5   Restated 1995 Stock Incentive Plan (as amended and restated as of May 23, 2001) incorporated by reference to Exhibit 4.2 to Form S-8, Registration No. 333-62658, filed June 8, 2001.
     
4.6   Netrex, Inc. 1998 Stock Plan incorporated by reference to Exhibit 99.15 to Form S-8, Registration Statement No. 333-89563, filed October 22, 1999.
     
4.7   vCIS, Inc. 2001 Stock Plan incorporated by reference to Exhibit 4.1 to Form S-8, Registration Statement No. 333-100954, filed November 1, 2002.
     
10.1   Form of Retention Agreement with CEO and Senior Vice Presidents
     
   11   Computation of Per Share Earnings *
     
31.1   Certification of principal executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
     
31.2   Certification of principal financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
     
32.1   Certification pursuant to 18 U.S.C. Section 1350, as adapted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
     
32.2   Certification pursuant to 18 U.S.C. Section 1350, as adapted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
     
     
*   Data required by SFAS No. 128, “Earnings Per Share”, is provided in Note 5 to the consolidated financial statements in this report

(b) Reports on Form 8-K.

      ISS filed the following reports on Form 8-K during the reporting period:

    On July 16, 2003 ISS filed a report on Form 8-K relating to a press release regarding its financial results for the quarter ended June 30, 2003 and providing its Business Outlook for the quarter ending September 30, 2003 and fiscal year ending December 31, 2003.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

     
    INTERNET SECURITY SYSTEMS, INC.
    (Registrant)
     
Date: November 5, 2003   By /s/ Richard Macchia
   
    Senior Vice President, Finance and Administration
    and Chief Financial Officer
     
    By /s/ Maureen Richards
   
    Vice President and Corporate Controller

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