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SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended June 30, 2003

Commission file number 000-25959

Private Business, Inc.

(Exact name of registrant as specified in its charter)
     
Tennessee   62-1453841

 
(State or other jurisdiction of   (I.R.S. Employer
incorporation or organization)   Identification No.)
     
9020 Overlook Blvd., Brentwood, Tennessee   37027

(Address of principal executive offices)
 
(Zip Code)

(615) 221-8400
(Registrant’s telephone number, including area code)

      Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes  x           No  o

      Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act).   Yes  o     No  x

      Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practical date.

     
Class   Outstanding as of July 31, 2003

 
Common Stock, no par value   14,105,844 shares

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TABLE OF CONTENTS

Part 1
Financial Information
Item 1. Financial Statements
CONSOLIDATED BALANCE SHEETS — UNAUDITED
CONSOLIDATED STATEMENTS OF OPERATIONS — UNAUDITED
CONSOLIDATED STATEMENTS OF OPERATIONS — UNAUDITED
CONSOLIDATED STATEMENTS OF CASH FLOWS — UNAUDITED
Notes to Consolidated Financial Statements — Unaudited
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations Three and Six Months Ended June 30, 2003 and 2002
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Item 4. Disclosure Controls and Procedures
PART II – Other Information
Item 1. Legal Proceedings
Item 4. Submission of Matters to a Vote of Security Holders
Item 6. Exhibits and Reports on Form 8-K
Signatures
EX-10.1 ADDENDUM TO EMPLOYMENT AGREEMENT
EX-10.1 ASSET PURCHASE AGREEMENT
EX-31.1 SECTION 302 CERTIFICATION OF THE CEO
EX-31.2 SECTION 302 CERTIFICATION OF THE CFO
EX-32.1 SECTION 906 CERTIFICATION OF THE CEO
EX-32.2 SECTION 906 CERTIFICATION OF THE CFO


Table of Contents

PRIVATE BUSINESS, INC.

Form 10-Q

For Quarter Ended June 30, 2003

INDEX

                         
                    Page No.
                   
Part I – Financial Information        
        Item 1 –   Financial Statements        
               
Unaudited Consolidated Balance Sheets as of June 30, 2003 and December 31, 2002
    3  
               
Unaudited Consolidated Statements of Operations for the three months ended June 30, 2003 and 2002
    4  
               
Unaudited Consolidated Statements of Operations for the six months ended June 30, 2003 and 2002
    5  
               
Unaudited Consolidated Statements of Cash Flows for the six months ended June 30, 2003 and 2002
    6  
               
Notes to Unaudited Consolidated Financial Statements
    7 –13  
        Item 2 –   Management’s Discussion and Analysis of Financial Condition and Results of Operations     14 - 22  
        Item 3 –   Quantitative and Qualitative Disclosures About Market Risk     22  
        Item 4 –   Disclosure Controls and Procedures     22  
Part II – Other Information        
        Item 1 –   Legal Proceedings     23 – 24  
        Item 4 –   Submission of Matters to a Vote of Security Holders     24  
        Item 6 –   Exhibits and Reports on Form 8-K     25  

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Part 1
Financial Information

Item 1.  Financial Statements

PRIVATE BUSINESS, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS – UNAUDITED

                     
        June 30,   December 31,
(in thousands, except per share data)   2003   2002

 
 
ASSETS
               
CURRENT ASSETS:
               
 
Cash and cash equivalents
  $ 1,630     $ 1,146  
 
Accounts receivable — trade, net of allowance for doubtful accounts of $466 and $632, respectively
    5,386       6,726  
 
Accounts receivable — other
    103       420  
 
Current portion of note receivable
    57        
 
Deferred tax assets
    1,218       1,009  
 
Prepaid and other current assets
    1,485       1,613  
 
 
   
     
 
   
Total current assets
    9,879       10,914  
 
 
   
     
 
PROPERTY AND EQUIPMENT, NET
    5,080       6,468  
OTHER ASSETS:
               
 
Software development costs, net
    1,386       1,456  
 
Deferred tax assets
    1,835       2,252  
 
Intangible and other assets, net
    12,000       12,211  
 
Note receivable, net of current portion
    118        
 
 
   
     
 
   
Total other assets
    15,339       15,919  
 
 
   
     
 
   
Total assets
  $ 30,298     $ 33,301  
 
 
   
     
 
LIABILITIES AND STOCKHOLDERS’ DEFICIT CURRENT LIABILITIES:
               
 
Accounts payable
  $ 2,141     $ 2,039  
 
Accrued liabilities
    4,599       5,718  
 
Dividends payable
    655       575  
 
Deferred revenue
    526       470  
 
Current portion of long-term debt and capital lease obligations
    5,667       5,463  
 
Other short term notes payable
    538        
 
 
   
     
 
   
Total current liabilities
    14,126       14,265  
 
 
   
     
 
REVOLVING LINE OF CREDIT
    950       950  
OTHER NONCURRENT LIABILITIES
    255       623  
LONG-TERM DEBT, net of current portion
    20,440       23,190  
CAPITAL LEASE OBLIGATIONS, net of current portion
          148  
 
 
   
     
 
   
Total liabilities
    35,771       39,176  
 
 
   
     
 
COMMITMENTS AND CONTINGENCIES
               
PREFERRED STOCK, series B convertible, no par value; 20,000,000 shares authorized, 40,031 shares issued and outstanding
    114       114  
STOCKHOLDERS’ DEFICIT:
               
 
Common stock, no par value; 33,333,333 shares authorized; shares issued and outstanding, 14,087,397 and 14,047,253, respectively
    0       0  
 
Additional paid-in capital
    (7,159 )     (7,195 )
 
Retained earnings
    1,572       1,206  
 
 
   
     
 
   
Total stockholders’ deficit
    (5,587 )     (5,989 )
 
 
   
     
 
   
Total liabilities and stockholders’ deficit
  $ 30,298     $ 33,301  
 
 
   
     
 

The accompanying notes are an integral part of these consolidated financial statements.

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PRIVATE BUSINESS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS – UNAUDITED
For the Three Months Ended June 30, 2003 and 2002

                     
(in thousands, except per share data)   2003   2002

 
 
REVENUES:
               
 
Participation fees
  $ 7,148     $ 10,287  
 
Software license
    75       177  
 
Retail planning services
    2,286       2,559  
 
Maintenance and other
    1,670       1,592  
 
 
   
     
 
   
Total revenues
    11,179       14,615  
 
 
   
     
 
OPERATING EXPENSES:
               
 
General and administrative
    4,255       5,631  
 
Selling and marketing
    4,653       5,453  
 
Research and development
    399       142  
 
Amortization
    423       590  
 
Other operating expense, net
    28       81  
 
 
   
     
 
   
Total operating expenses
    9,758       11,897  
 
 
   
     
 
OPERATING INCOME
    1,421       2,718  
INTEREST EXPENSE, NET
    399       507  
 
 
   
     
 
INCOME BEFORE INCOME TAXES
    1,022       2,211  
Income tax provision
    399       862  
 
 
   
     
 
NET INCOME
    623       1,349  
Preferred stock dividends
    40       40  
 
 
   
     
 
NET INCOME AVAILABLE TO COMMON SHAREHOLDERS
  $ 583     $ 1,309  
 
 
   
     
 
EARNINGS PER SHARE:
               
 
Basic
  $ 0.04     $ 0.09  
 
 
   
     
 
 
Diluted
  $ 0.04     $ 0.09  
 
 
   
     
 
WEIGHTED AVERAGE COMMON SHARES OUTSTANDING:
               
 
Basic
    14,087       14,004  
 
 
   
     
 
 
Diluted
    14,116       14,559  
 
 
   
     
 

The accompanying notes are an integral part of these consolidated financial statements.

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PRIVATE BUSINESS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS – UNAUDITED
For the Six Months Ended June 30, 2003 and 2002

                     
(in thousands, except per share data)   2003   2002

 
 
REVENUES:
               
 
Participation fees
  $ 14,209     $ 20,215  
 
Software license
    151       309  
 
Retail planning services
    4,644       5,304  
 
Maintenance and other
    3,241       3,407  
 
 
   
     
 
   
Total revenues
    22,245       29,235  
 
 
   
     
 
OPERATING EXPENSES:
               
 
General and administrative
    9,897       11,809  
 
Selling and marketing
    9,097       11,236  
 
Research and development
    848       393  
 
Amortization
    849       942  
 
Other operating expense, net
    72       37  
 
 
   
     
 
   
Total operating expenses
    20,763       24,417  
 
 
   
     
 
OPERATING INCOME
    1,482       4,818  
INTEREST EXPENSE, NET
    751       1,003  
 
 
   
     
 
INCOME BEFORE INCOME TAXES
    731       3,815  
Income tax provision
    285       1,488  
 
 
   
     
 
NET INCOME
    446       2,327  
Preferred stock dividends
    80       80  
 
 
   
     
 
NET INCOME AVAILABLE TO COMMON SHAREHOLDERS
  $ 366     $ 2,247  
 
 
   
     
 
EARNINGS PER SHARE:
               
 
Basic
  $ 0.03     $ 0.16  
 
 
   
     
 
 
Diluted
  $ 0.03     $ 0.16  
 
 
   
     
 
WEIGHTED AVERAGE COMMON SHARES OUTSTANDING:
               
 
Basic
    14,076       13,979  
 
 
   
     
 
 
Diluted
    14,090       14,413  
 
 
   
     
 

The accompanying notes are an integral part of these consolidated financial statements.

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PRIVATE BUSINESS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS – UNAUDITED
For the Six Months Ended June 30, 2003 and 2002

                         
(in thousands)   2003   2002

 
 
CASH FLOWS FROM OPERATING ACTIVITIES:
               
Net income
  $ 446     $ 2,327  
Adjustments to reconcile net income to net cash provided by operating activities:
               
     
Write-off of debt issuance costs
          34  
     
Depreciation and amortization
    2,288       2,542  
     
Deferred taxes
    208       2,162  
     
Non-cash stock based compensation
          46  
     
Gain on sale of certain property and equipment, net
          (168 )
     
Gain on sale of Bank Insurance division
    (427 )      
     
Changes in assets and liabilities:
               
       
Accounts receivable, net
    1,657       (186 )
       
Prepaid and other current assets
    627       (1,357 )
       
Other assets
    (148 )     82  
       
Accounts payable
    102       (1,523 )
       
Accrued liabilities
    (1,119 )     (1,899 )
       
Deferred revenue
    56       (600 )
       
Other noncurrent liabilities
    (368 )     (356 )
 
   
     
 
       
Net cash provided by operating activities
    3,322       1,104  
 
   
     
 
CASH FLOWS FROM INVESTING ACTIVITIES:
               
     
Additions to property and equipment
    (79 )     (1,902 )
     
Software development costs
    (412 )     (420 )
     
Proceeds from sale of property and equipment
          2,218  
     
Acquisition of businesses
          (845 )
     
Proceeds from sale of Bank Insurance division
    325        
 
   
     
 
       
Net cash used in investing activities
    (166 )     (949 )
 
   
     
 
CASH FLOWS FROM FINANCING ACTIVITIES:
               
     
Repayments on long-term debt
    (2,488 )     (2,370 )
     
Repayments on capitalized lease obligations
    (205 )     (217 )
     
Early extinguishment of long-term debt
          (2,188 )
     
Proceeds from revolving line of credit, net
          2,650  
     
Proceeds from exercise of employee stock options
          136  
     
Stock issued through employee stock purchase plan
    21       38  
 
   
     
 
       
Net cash used in financing activities
    (2,672 )     (1,951 )
 
   
     
 
NET CHANGE IN CASH AND CASH EQUIVALENTS
    484       (1,796 )
CASH AND CASH EQUIVALENTS at beginning of year
    1,146       2,648  
 
   
     
 
CASH AND CASH EQUIVALENTS at end of period
  $ 1,630     $ 1,852  
 
   
     
 
SUPPLEMENTAL CASH FLOW INFORMATION:
               
   
Cash payments for income taxes during period
  $ 197     $ 72  
 
   
     
 
   
Cash payments of interest during period
  $ 751     $ 1,006  
 
   
     
 
NON-CASH INVESTING ACTIVITIES:
               
 
Note receivable for sale of Bank Insurance division
  $ 175     $  
 
   
     
 
NON-CASH FINANCING ACTIVITIES:
               
 
Notes payable for certain insurance and software support contracts
  $ 538     $  
 
   
     
 

The accompanying notes are an integral part of these consolidated financial statements.

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PRIVATE BUSINESS, INC.
Notes to Consolidated Financial Statements – Unaudited

A.  Basis of Presentation

      The accompanying unaudited consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States for interim financial reporting and in accordance with Rule 10-01 of Regulation S-X.

      In the opinion of management, the unaudited interim financial statements contained in this report reflect all adjustments, consisting of only normal recurring accruals, which are necessary for a fair presentation of the financial position, and the results of operations for the interim periods presented. The results of operations for any interim period are not necessarily indicative of results for the full year.

      These consolidated financial statements, footnote disclosures and other information should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2002.

B.  Summary of Significant Accounting Policies

Principles of Consolidation

      The accompanying financial statements include the accounts of Private Business, Inc. and its wholly owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.

      Our significant accounting policies include revenue recognition, self-insurance reserves (2002 only) and software development costs. Please refer to our Annual Report on Form 10-K for the year ended December 31, 2002 for a more detailed description of these accounting policies.

Stock-Based Compensation

      The Company has elected to account for its stock-based compensation plans under the intrinsic value-based method of accounting prescribed by Accounting Principles Board Opinion No. 25, “Accounting for Stock Issued to Employees,” and does not utilize the fair value method. However, the Company has adopted the disclosure requirements of SFAS No. 123, and has adopted the additional disclosure requirements as specified in SFAS No. 148, Accounting For Stock-Based Compensation — Transition and Disclosure.

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The following table illustrates the effect on net income (loss) available to common shareholders and earnings (loss) per share if the fair value based method had been applied to all outstanding and unvested awards for the three and six month periods ended June 30, 2003 and 2002, respectively.

                                   
      Three Months Ended   Six Months Ended
      June 30,   June 30,
     
 
(in thousands, except per share data)   2003   2002   2003   2002

 
 
 
 
Net income available to common shareholders, as reported
  $ 583     $ 1,309     $ 366     $ 2,247  
Add: Stock-based employee compensation expense included in reported net income, net of related tax effects
                      28  
Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects
    (306 )     (238 )     (483 )     (467 )
 
   
     
     
     
 
Pro forma net income (loss)
  $ 277     $ 1,071     $ (117 )   $ 1,808  
 
   
     
     
     
 
Earnings (loss) per share:
                               
 
Basic—as reported
  $ 0.04     $ 0.09     $ 0.03     $ 0.16  
 
   
     
     
     
 
 
Basic—pro forma
  $ 0.02     $ 0.08     $ (0.01 )   $ 0.13  
 
   
     
     
     
 
 
Diluted—as reported
  $ 0.04     $ 0.09     $ 0.03     $ 0.16  
 
   
     
     
     
 
 
Diluted—pro forma
  $ 0.02     $ 0.07     $ (0.01 )   $ 0.13  
 
   
     
     
     
 

C.  Reclassifications

      Certain prior period amounts have been reclassified to conform with current period presentation.

D.  Sale of Bank Insurance Business

      On June 30, 2003, the Company entered into an agreement to sell certain operating assets of its Bank Insurance business for cash of $325,000 and a note receivable for $175,000. The note is secured by all assets of the business sold, is due in equal quarterly installments of principal and interest through June 2006 and bears interest at 3%. The result of this transaction is a gain on sale of approximately $427,000, which is included in maintenance and other revenues in the accompanying 2003 statement of operations.

E.  Stock Option Grants

      On May 30, 2003, the Company’s Board of Directors approved grants of incentive stock options totaling 745,700 to certain employees of the Company. All of the grants have an exercise price equal to the market value of a share of stock as of the date of grant. As such, no compensation expense was recorded in accordance with Accounting Principles Bulletin No. 25.

F.  Notes Payable

      During the second quarter of 2003, the Company entered into several short-term notes payable. The notes are for the Company’s Directors and Officers insurance coverage, as well as various annual software maintenance and support contracts. All of the notes are unsecured and have monthly payments that extend less than twelve months.

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G.  Acquisition of Access Retail Management

      On May 28, 2002, the Company entered into an asset purchase agreement to acquire certain operating assets of CAM Commerce’s (“CAM”) retail planning division, known as Access Retail Management, in exchange for cash consideration of $800,000. The acquisition has been recorded in accordance with SFAS No. 141, Business Combinations (“SFAS No. 141”), resulting in the operating results of the CAM division being included with those of the Company subsequent to the date of acquisition. The Company has finalized its initial allocation of purchase price, resulting in identifiable furnitures and fixtures of $10,000, intangible assets of approximately $210,000 and goodwill of approximately $570,000.

H.  Sale of Company Headquarters and Other Properties

      During the quarter ended March 31, 2002, the Company sold its former headquarters building and consolidated its operations into the Technology and Business Center, which is adjacent to the former headquarters building. The net proceeds from the sale were approximately $2.2 million. During the third quarter of 2001, the Company recorded an impairment charge of $4.1 million to write down the headquarters building, land and fixtures to their estimated fair market value of approximately $2.0 million. Therefore the sale in March 2002 resulted in a net gain of approximately $200,000 being recorded in the first quarter of 2002, which is included in other operating expense, net in the accompanying 2002 consolidated statement of operations.

I.  Net Income Per Share

      Basic earnings per share is computed by dividing net income available to common shareholders by the weighted average number of common shares outstanding during the period. Diluted earnings per share is computed by dividing net income available to common shareholders by the weighted average number of common and common equivalent shares outstanding during the period, which includes the additional dilution related to conversion of stock options as computed under the treasury stock method and the conversion of the preferred stock under the if-converted method.

      The following table represents information necessary to calculate earnings per share for the three and six month periods ended June 30, 2003 and 2002:

                                 
    Three Months Ended   Six Months Ended
    June 31,   June 30,
   
 
(in thousands)   2003   2002   2003   2002

 
 
 
 
Net income available to common shareholders
  $ 583     $ 1,309     $ 366     $ 2,247  
 
   
     
     
     
 
Weighted average common shares outstanding
    14,087       14,004       14,076       13,979  
Plus additional shares from common stock equivalent shares:
                               
Options and convertible preferred stock
    29       555       14       434  
 
   
     
     
     
 
Adjusted weighted average common shares outstanding
    14,116       14,559       14,090       14,413  
 
   
     
     
     
 

      For the six months ended June 30, 2003 and 2002, approximately 2.2 million and 2.4 million employee stock options and the preferred shares were excluded from diluted earnings per share calculations, as their effects were anti-dilutive.

      J.  Comprehensive Income

      Comprehensive income for the three and six months ended June 30, 2003 and 2002 was comprised solely of net income.

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K.  Bank Covenants

      The Company’s credit facility is secured by a pledge of all Company assets and imposes financial covenants and requirements and contains limitations on the Company’s ability to sell material assets, redeem capital stock and pay dividends, among other actions. As of June 30, 2003, the Company was in compliance with all such covenants.

L.  Legal Proceedings

      As a result of the merger with Towne, we assumed certain outstanding litigation against Towne. Except for the lawsuits described below, we are not currently a party to, and none of our material properties is currently subject to, any material litigation other than routine litigation incidental to our business.

In Re Towne Services, Inc. / Securities Litigation

      As previously disclosed, Towne, two of its former officers and a current officer are defendants in a securities class action lawsuit filed in November 1999 in the District Court of Georgia, Atlanta Division. The complaints alleged, among other things, that Towne should have disclosed in the prospectus used for its secondary public offering in June 1999 that it allegedly experienced serious problems with its network infrastructure and processing facilities during the move of its corporate headquarters in June 1999, and that these problems allegedly led to a higher than usual number of customers terminating their contracts during the second quarter. The Complaint seeks an unspecified amount of damages. Towne and its officers answered, denying liability. The parties reached a tentative settlement, which is subject to certain conditions including court approval, and which is memorialized in a Memorandum of Understanding signed January 17, 2003. Counsel for plaintiffs agreed to dismiss all claims and release all defendants for a negotiated settlement amount which will be funded by Towne’s directors and officers insurance carrier and Towne. The settlement funds were placed in escrow on February 21, 2003. Counsel for defendants estimate it will take a minimum of six months for the court to approve the class-action settlement. The parties also continue to pursue the question as to whether the carrier will also pay the cost of defense, including the attorney’s fees incurred by Towne, as provided by the underlying insurance policy.

Edward H. Sullivan, Jr. and Lisa Sullivan v. Towne Services, Inc.

      (Towne Services, Inc. as the successor to Banking Solutions, Inc., Bane Leasing.Com, Inc., the successor to BSI Capital Funding, Inc., Moseley & Standerfer, P.C., David R. Frank, Don G. Shafer, and Shannon W. Webb)

      This lawsuit was the result of Towne’s acquisition of Banking Solutions, Inc. (“BSI”) through a stock purchase made by its subsidiary, BSI Acquisition Corp. This lawsuit was filed in December 1998 in the District Court of Collin County, Texas. Plaintiff Edward Sullivan, Jr. was employed by BSI. Sullivan alleges, among other things, that he had a buy-out agreement with BSI and certain BSI shareholders under which, in certain circumstances, Sullivan was to receive a commission based on the gross sales price paid by any purchaser of BSI. Sullivan contends that BSI and the other shareholders allegedly fraudulently induced him to release them from the agreement by fraudulently misrepresenting the gross sales price paid by Towne’s subsidiary in the stock purchase. Sullivan contends that Towne is liable to him as the successor to BSI, and also for allegedly tortiously interfering with the agreement. Sullivan also contends Towne conspired with the other defendants to misrepresent the “gross purchase price.” The District Court of Collin County, Texas granted Towne’s Motion for Summary Judgment on all claims. The Order was entered on July 15, 2002. PBI has sought indemnification from the BSI shareholders for its expenses in defending this action based on the provisions of the BSI stock purchase agreement.

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Towne Services, Inc. v. Clipper, et al.

      As previously reported, Towne filed an action against six former BSI sales representatives and The Clipper Group, a company founded by one or more of former BSI sales representatives, on April 24, 2001 in the 277th District Court of Williamson County, Texas. Towne contends that the defendants formed a competing company, and are marketing a competing product, to Towne’s bank customers, in violation of the named individuals’ employment contracts, and in particular, in violation of trade secret and confidentiality provisions and non-solicitation of customer and employee provisions contained in those contracts. The parties have reached a settlement agreement in this matter, and executed the final settlement agreement on September 30, 2002. The pending claims were dismissed by agreement of the parties.

      The Company is subject to various other legal proceedings, tax matters and other claims which arise in the ordinary course of business. In the opinion of management, the amount of any ultimate liability with respect to these actions will not materially affect the financial position or results of operations of the Company.

M.  Segment Information

      Prior to August 2001, the Company operated in one business segment, accounts receivable financing. As a result of the Company’s merger with Towne in August 2001, it now operates in a second business segment, retail inventory forecasting. The Company accounts for segment reporting under SFAS No. 131, Disclosures about Segments of an Enterprise and Related Information. No corporate overhead costs or interest have been allocated to income (loss) before taxes of the retail inventory forecasting segment, but are included in the accounts receivable financing segment costs. Additionally, $1.5 million of goodwill associated with the Towne merger has been allocated to the retail inventory forecasting segment and is therefore included in the segment’s total assets.

      The following tables summarize the financial information concerning the Company’s reportable segments for the three and six months ended June 30, 2003 and 2002.

                                                 
    Three Months Ended   Three Months Ended
    June 30, 2003   June 30, 2002
   
 
    Accounts   Retail           Accounts   Retail    
    Receivable   Inventory           Receivable   Inventory    
(in thousands)   Financing   Forecasting   Total   Financing   Forecasting   Total

 
 
 
 
 
 
Revenues
  $ 8,893     $ 2,286     $ 11,179     $ 12,056     $ 2,559     $ 14,615  
 
   
     
     
     
     
     
 
Income (loss) before taxes
  $ 700     $ 322     $ 1,022     $ 2,261     $ (50 )   $ 2,211  
 
   
     
     
     
     
     
 
Assets
  $ 25,527     $ 4,771     $ 30,298     $ 31,476     $ 6,345     $ 37,821  
 
   
     
     
     
     
     
 
Total expenditures for additions to long-lived assets:
  $ 235     $     $ 235     $ 1,276     $     $ 1,276  
 
   
     
     
     
     
     
 

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    Six Months Ended   Six Months Ended
    June 30, 2003   June 30, 2002
   
 
    Accounts   Retail           Accounts   Retail    
    Receivable   Inventory           Receivable   Inventory    
(in thousands)   Financing   Forecasting   Total   Financing   Forecasting   Total

 
 
 
 
 
 
Revenues
  $ 17,601     $ 4,644     $ 22,245     $ 23,931     $ 5,304     $ 29,235  
 
   
     
     
     
     
     
 
Income (loss) before taxes
  $ 295     $ 436     $ 731     $ 3,443     $ 372     $ 3,815  
 
   
     
     
     
     
     
 
Assets
  $ 25,527     $ 4,771     $ 30,298     $ 31,476     $ 6,345     $ 37,821  
 
   
     
     
     
     
     
 
Total expenditures for additions to long-lived assets:
  $ 491     $     $ 491     $ 2,322     $     $ 2,322  
 
   
     
     
     
     
     
 

N.  New Accounting Pronouncements

      In August of 2002, the Financial Accounting Standards Board (“FASB”) issued SFAS No. 145, Recission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections. This statement rescinds Statement No. 4, which required all material gains and losses from extinguishment of debt to be classified as an extraordinary item, net of related income tax effects. Upon adoption of this statement, extinguishment gains and losses will be classified as ordinary gains and losses in the income statement. The statement is effective for fiscal years beginning after May 15, 2002, resulting in it being effective for the Company on January 1, 2003. The Company early adopted this statement during December 2002, which did not have a material impact on the Company’s financial position or results of operations. However, certain debt extinguishment losses that had previously been reflected as extraordinary items were reclassified to ordinary expenses.

      In June 2002, the FASB issued SFAS No. 146, Accounting for Costs Associated with Exit or Disposal Activities, requiring that a liability for a cost associated with an exit or disposal activity be recognized when the liability is incurred. SFAS No. 146, which applies to all entities, is effective for exit or disposal activities that are initiated after December 31, 2002. The adoption of SFAS No. 146 during fiscal 2003 did not materially impact the Company’s financial position or results of operations.

      In December 2002, the FASB issued SFAS No. 148, Accounting for Stock-Based Compensation — Transition and Disclosure, which amends SFAS No. 123. SFAS No. 148 provides alternative methods of transition for a voluntary change to the fair value-based method of accounting for stock-based employee compensation and amends the disclosure requirements of SFAS No. 123 to require more prominent and more frequent disclosures in financial statements about the effects of stock-based compensation. SFAS No. 148 is effective for financial statements issued for fiscal years ending after December 15, 2002, and interim disclosure provisions are effective for financial reports containing financial statements for interim periods beginning after December 15, 2002. The Company has included the required interim disclosures elsewhere in this document.

      At the November 21, 2002 Emerging Issues Task Force (“EITF”) meeting, the Task Force reached a consensus in Issue 00-21, Multiple-Deliverable Revenue Arrangements, which addresses how to account for arrangements that may involve the delivery or performance of multiple products, services, or rights to use assets, other than those arrangements accounted for under other more specific literature. The final consensus will be applicable to agreements entered into in fiscal periods beginning after June 15, 2003 with early adoption permitted. Additionally, companies will be permitted to apply the consensus guidance to all existing arrangements as the cumulative effect of a change in accounting principle in accordance with APB Opinion

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No. 20, Accounting Changes. The Company expects that adoption of this new consensus will not have a material effect on the Company’s financial position or results of operations.

      In May 2003, the FASB issued SFAS No. 150 Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity. This statement establishes standards for how an issuer classifies and measures certain financial instruments with characteristics of both liabilities and equity. Financial instruments that fall within the scope of SFAS No. 150 must be classified by the issuer as liabilities (or assets in some circumstances). Many of those instruments were previously classified as equity. The statement is effective for financial instruments entered into or modified after May 31, 2003, and otherwise is effective at the beginning of the first interim period beginning after June 15, 2003. The Company is currently evaluating the requirements and impact, if any, of SFAS No. 150 on its consolidated financial position.

      In January 2003, the FASB issued FASB Interpretation No. (“FIN”) 46, Consolidation of Variable Interest Entities, to expand upon and strengthen existing accounting guidance that addresses when a company should include in its financial statements the assets, liabilities and activities of another entity. Until now, a company generally has included another entity in its consolidated financial statements only if it controlled the entity through voting interests. FIN 46 changes that guidance by requiring a variable interest entity, as defined, to be consolidated by a company if that company is subject to a majority of the risk of loss from the variable interest entity’s activities or is entitled to receive a majority of the entity’s residual returns or both. FIN 46 also requires disclosure about variable interest entities that the company is not required to consolidate but in which it has a significant variable interest. The consolidation requirements of FIN 46 apply immediately to variable interest entities created after January 31, 2003 and to older entities in the first fiscal year or interim period beginning after June 15, 2003. Certain of the disclosure requirements apply in all financial statements issued after January 31, 2003, regardless of when the variable interest entity was established. The Company is currently evaluating the requirements and impact, if any, of FIN 46 on its consolidated results of operations and financial position.

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PRIVATE BUSINESS, INC.

Item 2.   Management’s Discussion and Analysis of Financial Condition and Results of Operations Three and Six Months Ended June 30, 2003 and 2002

Overview

      We are a leading provider of solutions that enable community banks to manage accounts receivable financing provided to their small business customers. Our solution is called BusinessManager, and is based on software, marketing, and online electronic transaction processing services. One element of BusinessManager is our proprietary software, which enables our network of client banks to purchase accounts receivable from their small business customers. The banks then process, bill and track those receivables on an ongoing basis. As a major component of our program, we work with client banks to design, implement and manage the sale of BusinessManager accounts receivable financing services to their small business customers. We also give our client banks the option of outsourcing to us their application hosting and transaction processing in our Technology and Business Center. Through our subsidiary, Retail Merchandising Service Automation, (“RMSA”), we also provide merchandising forecasting information and consulting services to customers in the retail industry.

      In previous filings we have discussed that part of our growth strategy is to acquire or develop new products or services. During 2003, marketing and sales activity has begun for three new products; LineManager (“LM”), Collections Manager and Identification Manager. LineManager allows banks and financial institutions to electronically monitor asset based arrangements in a more timely, cost efficient manner. Collections Manager allows our bank and merchant customers on-line access to collection services, thereby creating efficient, timely follow-up on past due accounts. Identification Manager is an electronic web-based compliance program for banks who must adhere to the requirements of Section 326 of the USA Patriot Act (“Act”), which is effective October 1, 2003. Section 326 of the Act, among other things, mandates that banks perform background checks on all persons opening accounts at financial institutions. These institutions must then document and retain the results of these background checks. Although the revenue contributions from these new products during 2003 may be insignificant in relation to total consolidated revenues, these products are complimentary to our core business and we believe will provide significant growth in future years.

Critical Accounting Policies and Estimates

      Management’s Discussion and Analysis of Financial Condition and Results of Operations are based upon the Company’s consolidated financial statements. The preparation of these consolidated financial statements in accordance with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the dates of the financial statements, and the reported amounts of revenues and expenses during the reporting periods. On an on-going basis, management evaluates its critical accounting policies and estimates.

      In December 2001, the Securities and Exchange Commission (“SEC”) requested that all registrants list their three to five critical accounting policies in the text of “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” The SEC indicated that a “critical accounting policy” is one that is both important to the understanding of the financial condition and results of operations of the Company and requires management’s most difficult, subjective or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain. Management believes the following accounting policies fit this definition:

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      Revenue Recognition. We generate revenue from four main sources:

    participation fees earned on client bank purchases of small business accounts receivable.

    software license fees from new client banks.

    retail planning services.

    maintenance fees and other revenues, comprised primarily of fees received for insurance brokerage services, paper-based form sales, software maintenance, medical, leasing and processing services.

      There are two types of participation fees. The first type is earned upon the client bank’s initial purchase of a small business’ accounts receivable during the first 30 days in our program. The second type is an ongoing participation fee earned from subsequent period purchases. Both types of fees are based on a percentage of the receivables that a client bank purchases from its small business customers during each month. The second type of fee is a smaller percentage of the ongoing receivables purchased. Participation fees are recognized as earned.

      Software license fees for BusinessManager consist of two components: the license fee and customer training and support fee. These are one-time fees that we receive upon the initial licensing of our BusinessManager program to a community bank. Our license agreements are executed with terms ranging from three to five years, and are renewable for subsequent terms. Some agreements contain performance or deferred payment terms that must be met in order for us to receive payment and recognize revenue. We recognize revenues from the license fee once we have met the terms of the customer agreement. The customer training and support fee are recognized ratably over the twelve-month service period subsequent to the activation of the license agreement.

      Retail planning services revenue is generated from fees charged primarily for providing inventory merchandising and forecasting information for specialty retail stores; and ancillary services related to these products. RMSA uses a proprietary software to process sales and inventory transactions and provide the merchandising forecasting information. During the second quarter of 2002, we completed a strategic acquisition of certain operating assets of CAM Commerce’s retail planning division, known as Access Retail Management, which operates in the same niche market as RMSA. We recognize revenues as the transactions occur and merchandising and forecasting services are performed.

      Maintenance fees and other revenues include several ancillary products and services we provide to client banks. Annual software maintenance fees are generated from our client banks starting on the first anniversary date of the BusinessManager license agreement and annually thereafter. These revenues are recognized ratably over a twelve-month period beginning on the first anniversary date of the agreement. Additionally, since 1995, we have brokered, through our Private Business Insurance subsidiary, credit and fraud insurance products from a national insurance company. We earn fees based on a percentage of the premium that is paid to the insurance company. We also provide a standard set of forms that client banks may purchase and use in the normal course of administering the BusinessManager program. Revenues related to these forms are recognized in the period that they are shipped to the client bank. We also offer processing services to our client banks for an additional fee, based on the volume of transactions processed through the system. We also have some industry-focused applications for the medical and dental markets. Monthly transaction processing fees include charges for electronic processing, statement rendering and mailing, settling payments, recording account changes and new accounts, leasing and selling point of sale terminals, telephone and software support services, rental fees and collecting debts.

      Software Development Costs. Software development costs incurred in the research and development of new software products and enhancements to existing software products are expensed as incurred until

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technological feasibility has been established. After such time, any additional costs are capitalized in accordance with Statement of Financial Accounting Standards (“SFAS”) No. 86, Accounting for the Costs of Computer Software to Be Sold, Leased, or Otherwise Marketed. Capitalized software development costs are amortized on a straight-line basis over three years.

      Self-Insurance Reserves. Prior to January 1, 2003, the Company was primarily self-insured for employee medical costs with certain limits of per claim and aggregate stop loss insurance coverage that management considers adequate. The Company maintains an accrual for these costs based on claims filed and an estimate of claims incurred but not reported. The difference between actual settlements and recorded accruals are expensed in the period identified. The Company was self-insured for employee medical claims up to $40,000 per employee per year or an aggregate of approximately $11 million per year. Effective January 1, 2003 the Company ceased being self-insured for medical costs.

Results of Operations

      The following table sets forth, for the periods indicated, the percentage relationships of the identified consolidated statements of operations items to total revenue.

                                   
      Second Quarter   Year to Date
     
 
      2003   2002   2003   2002
     
 
 
 
Revenues:
                               
 
Participation fees
    63.9 %     70.4 %     63.9 %     69.1 %
 
Software license
    0.7 %     1.2 %     0.7 %     1.1 %
 
Retail planning services
    20.5 %     17.5 %     20.9 %     18.1 %
 
Maintenance and other
    14.9 %     10.9 %     14.5 %     11.7 %
 
 
   
     
     
     
 
 
    100.0 %     100.0 %     100.0 %     100.0 %
Operating Expenses:
                               
 
General and administrative
    38.1 %     38.5 %     44.5 %     40.4 %
 
Selling and marketing
    41.6 %     37.3 %     40.9 %     38.4 %
 
Research and development
    3.6 %     1.0 %     3.8 %     1.3 %
 
Amortization
    3.8 %     4.0 %     3.8 %     3.2 %
 
Other operating expense, net
    0.2 %     0.6 %     0.3 %     0.1 %
 
 
   
     
     
     
 
 
    87.3 %     81.4 %     93.3 %     83.4 %
 
 
   
     
     
     
 
Operating Income
    12.7 %     18.6 %     6.7 %     16.6 %
Interest expense, net
    3.6 %     3.5 %     3.4 %     3.4 %
 
 
   
     
     
     
 
Income Before Income Taxes
    9.1 %     15.1 %     3.3 %     13.2 %
Income Tax Provision
    3.6 %     5.9 %     1.3 %     5.2 %
 
 
   
     
     
     
 
Net Income
    5.5 %     9.2 %     2.0 %     8.0 %
Preferred Stock Dividends
    0.4 %     0.3 %     0.4 %     0.3 %
 
 
   
     
     
     
 
Net Income Available to Common Shareholders
    5.1 %     9.0 %     1.6 %     7.7 %
 
 
   
     
     
     
 

      Participation Fees. Participation fees decreased 30.5% and 29.7% to $7.1 million and $14.2 million for the second quarter and first six months of 2003 compared to $10.3 million and $20.2 million for the comparable periods of 2002. The decreases were primarily due to a reduction in the total funding through our BusinessManager program to $1.15 billion and $2.27 billion for the second quarter and first six months of 2003, compared to $1.37 billion and $2.64 billion for the comparable periods of 2002. Also affecting participation fees are rate concessions and pricing changes initiated by banks in response to the current lending environment, particularly the relatively low cost of traditional financing. The decrease in funding is due to a combination of two factors; fewer merchants funding through our BusinessManager program and lower funding levels at

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existing merchants due to the slower economy. As a percentage of total revenues, participation fees accounted for 63.9% for the second quarter and six month period ended June 30, 2003 compared to 70.4% and 67.1% for the comparable periods of 2002.

      Software license. Software license fees decreased 57.6% and 51.1% to $75,000 and $151,000 for the second quarter and first six months of 2003, compared to $177,000 and $309,000 for the comparable periods of 2002. The decrease was due to several contributing factors, including our sales organization restructure that occurred in January 2003, which caused temporary disruption to the sales cycle and our continued focus on marketing more specifically to banks in targeted areas where we wish to better penetrate and support the small business market. Software license fees accounted for 0.7% of total revenues for the second quarter and six months ended June 30, 2003 compared to 1.2% and 1.1% for the comparable periods in 2002.

      Retail planning services. Retail planning services revenues declined 10.7% and 12.4% to $2.3 and $4.6 million during the second quarter and six months ended June 30, 2003 as compared to $2.6 and $5.3 million for the comparable periods of 2002. The decline is due to fewer forecasting service clients as a result of the slower retail economy. As a percentage of total revenues, retail planning services accounted for 20.5% and 20.9% for the second quarter and first six months of 2003 compared to 17.5% and 18.1% in the comparable periods of 2002.

      Maintenance and other. Maintenance and other fees increased 4.9% to $1.7 and decreased 4.9% to $3.2 million for the second quarter and six months ended June 30, 2003 compared to $1.6 and $3.4 million for the comparable periods for 2002. Maintenance and other fees consist primarily of software maintenance fees, credit and fraud risk insurance commissions earned from the sale of policies to our BusinessManager banks, commissions earned through our referrals of certain merchants to alternative financing companies and account verification services performed for some of our BusinessManager banks. The increase for the second quarter of 2003 was attributable to the gain on sale of the Bank Insurance division totaling $427,000, which was partially offset by decreases in our insurance revenues and Towne processing and machine rental fees. Our insurance revenues decreased 22.2% and 19.7% to $710,000 and $1.4 million for the second quarter and first six months of 2003 compared to $913,000 and $1.8 million for the comparable periods in 2002. The decline in insurance revenues is due to the lower funding levels through the BusinessManager program as discussed above. Towne processing and machine rental fees were $0 during the second quarter and first six months of 2003 compared to approximately $129,000 and $344,000 in the comparable periods of 2002. This decline is the result of the Towne products being eliminated during 2002. Maintenance and other fees accounted for 14.9% and 14.6% of total revenues for the second quarter and six month period ended June 30, 2003 compared to 10.9% and 11.7% for the comparable periods in 2002.

      Total revenues. Total revenues for the second quarter and first six months of 2003 decreased 23.5% and 23.9% to $11.2 and $22.2 million compared to $14.6 and $29.2 million for the comparable periods of 2002.

      General and administrative. General and administrative expenses decreased 24.4% and 16.2% to $4.3 and $9.9 million for the second quarter and six month period ended June 30, 2003 compared to $5.6 and $11.8 million for the comparable periods in 2002. The decrease is primarily due to reductions in salary and benefits expense as a result of reduced headcount, as well as, reduced consulting charges. During the first six months of 2002, consulting and general fees were approximately $266,000 higher due to our implementation of a new operating system and higher professional service fees. Also contributing to the decrease for the second quarter was the reversal of all corporate discretionary bonus expense that was expensed during the first four months of 2003 totaling approximately $150,000. The ninth amendment to our credit agreement, executed in April 2003 precludes the payment of any discretionary bonuses to employees. General and administrative expenses include the cost of our executive, finance, human resources, information and support services, administrative functions and general operations. As a percentage of total revenue, general and administrative expenses decreased 1.0% and increased 10.1% to 38.1% and 44.5% for the second quarter and six month period ended June 30, 2003 compared to the same periods in the prior year.

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      Selling and marketing. Selling and marketing expenses decreased 14.7% and 19.0% for the second quarter and six month period ended June 30, 2003 to $4.7 and $9.1 million compared to $5.5 and $11.2 million for the comparable periods of 2002. The decrease for the six months ended June 30, 2003 compared to the same period in 2002 was primarily due to lower commissions expense, as a result of lower revenues, as well as, fewer sales personnel. This resulted in decreased compensation, training, and travel expenses. Selling and marketing expenses include the cost of wages and commissions paid to our dedicated business development and bank sales force, travel costs of our sales force, recruiting for new sales and marketing personnel and marketing fees associated with direct and telemarketing programs. As a percentage of total revenue, selling and marketing expenses increased 11.5% and 6.5% to 41.6% and 40.9% for the second quarter and six month period of 2003 compared to 37.3% and 38.4% for the comparable periods in 2002.

      Research and development. Research and development expenses increased 181% and 116% to $399,000 and $848,000 for the second quarter and six month period ended June 30, 2003 compared to $142,000 and $393,000 for the year earlier periods. These costs include the non-capitalizable direct costs associated with developing new versions of our products and other projects that have not yet reached technological feasibility. The increase in costs for the first six months of 2003 was primarily due to less capitalized activity related to the development and production of the new LineManager product compared to the same period in 2002. As a percentage of total revenues, research and development expenses increased to 3.6% and 3.8% for the second quarter and first six months of 2003 compared to 1.0% and 1.3% for the same periods in the prior year.

      Amortization. Amortization expenses decreased 28.3% and 9.9% to $423,000 and $849,000 for the first six months of 2003 compared to $590,000 and $942,000 for the comparable periods in 2002. These expenses include the cost of amortizing intangible assets including trademarks, software development costs and debt issuance costs. The decrease was primarily related to a catch-up entry for amortization of identifiable intangibles from the Towne acquisition that was recorded during the second quarter of 2002 after completion of a formal valuation.

      Other operating expenses, net. Other operating expenses for the first six months of 2002 included a net gain on the sale of certain property and equipment of approximately $183,000. This gain relates primarily to the sale of the Company’s former headquarters. Partially offsetting this gain was a loss on extinguishment of debt related to the write-off of a portion of our capitalized debt issuance costs of approximately $56,000. This amount had been previously classified as an extraordinary loss, however the amount was reclassified in accordance with SFAS No. 145, Recission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections (“SFAS No. 145”). Excluding the net gain and debt issuance cost write-off, other operating expenses were approximately $164,000 for the first six months of 2002 compared to $72,000 for the first six months of 2003. Other operating expenses include property tax and other miscellaneous costs associated with providing support and services to our client banks.

      Operating income. As a result of the above factors, our operating income decreased 47.7% and 69.2% to operating income of $1.4 and $1.5 million for the second quarter and six months of 2003, compared to $2.7 and $4.8 million for the comparable periods of 2002. As a percentage of total revenue, operating income decreased to 12.7% and 6.7% for the second quarter and six months of 2003 compared to 18.6% and 16.6% for the same periods in 2002.

      Interest expense, net. Interest expense, net decreased 21.3% and 25.1% to $399,000 and $751,000 for the second quarter and six months ended June 30, 2003 compared to $507,000 and $1.0 million for the comparable periods in 2002. The decrease was primarily due to the reduction of our debt balances in 2003 and more favorable interest rates.

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      Income tax provision. The income tax provision was approximately $399,000 and $285,000 for the second quarter and six months ended June 30, 2003 compared to $862,000 and $1.5 million for the same periods in 2002. As a percentage of income before taxes, the income tax rate was 39.0% for both 2003 and 2002.

Liquidity and Capital Resources

      Our primary sources of capital have historically been cash provided by operations, short-term and long-term debt, and investment from stockholders. During the first six months of 2003 our operating activities provided cash of approximately $3.3 million. We used approximately $166,000 in our investing activities, consisting of capital expenditures of $79,000 and $412,000 of software development costs, partially offset by the receipt of $325,000 in proceeds from the sale of the Bank Insurance division. We currently estimate that total capital expenditures for 2003 will be approximately $275,000 (excluding expenditures for software development costs).

      Cash used in financing activities totaled $2.7 million for the first six months of 2003, which is the result of $2.7 million in repayments of long-term debt and capitalized lease obligations. Subsequent to June 30, 2003, a principal prepayment of $295,000 was made using proceeds from the sale of the Bank Insurance division.

      The Company is the borrower under a credit agreement dated August 7, 1998 between the Company as borrower, Fleet National Bank as administrative agent and a syndicate of other lenders. This credit facility has been amended from time to time. The credit facility is secured by a pledge of all of our assets and contains financial and non-financial covenants and contains limitations on our ability to sell material assets, redeem capital stock and pay cash dividends, among other actions.

      On April 11, 2003, we entered into an amendment to our credit facility. The amended credit facility modifies financial and certain non-financial covenants for 2003 and requires us to take certain other actions (as set forth in the amended credit facility). As of June 30, 2003, the Company was in compliance with all amended covenants. Pursuant to the amendment, we agreed to pay certain fees to our lenders, to increase the interest rates payable under the credit facility, and to use our best efforts to consummate a capital event (as defined in the amended credit facility) on or before December 31, 2003.

      Our amended credit facility includes term loans with current balances of $6.4 million (the “Term A Loan”) and $19.4 million (the “Term B Loan”), and a revolving line of credit with availability equal to the lesser of $3.0 million or 60% of the eligible receivables (as defined in the amended credit facility). The revolving line of credit includes swing line advances and a $2 million sublimit for standby letters of credit. The interest rate for the Term A Loan and any advances under the revolving loan is the greater of: (1) 5.5% per annum; or (2) 4.0% over the Eurodollar rate or 2.75% over the prime rate. The interest rate for the Term B Loan is 4.5% over the Eurodollar rate or 3.5% over the prime rate. The applicable margin on all outstanding loans increases by 1% on January 1, 2004. The amended credit facility also includes a provision requiring early payment on the term loans if we have excess cash, as defined in the credit agreement, on hand at year-end. At December 31, 2002, no excess cash payments were required.

      The amended credit facility provided for the payment to the lenders of a fee totaling 2% of the outstanding debt as of April 11, 2003, which is approximately $600,000. Twenty-five percent of this fee was paid immediately upon entering into the amendment, twenty-five percent of this fee is payable on September 30, 2003, and 50% is payable on December 31, 2003. Fifty percent of the September 30, 2003 fee will be waived by the Lenders in the event of a documentation benchmark (as defined in the credit facility amendment) and 100% of the September and December payments will be waived to the extent that no amount remains outstanding under the credit facility as of the applicable payment date.

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      The $6.4 million term loan is generally repayable in quarterly installments of $1.2 million through September 30, 2003 and then increasing to $1.3 million beginning December 31, 2003 until maturity (August 7, 2004). The $19.4 million term loan is repayable in equal quarterly installments of $65,000 until December 31, 2004, at which time the required quarterly payments increase to $2.9 million until September 30, 2005 and $3.9 million until December 31, 2005 with a final payment of $3.4 million due March 31, 2006. The revolver bears an annual commitment fee and matures August 7, 2004. As of June 30, 2003, we had $6.4 million outstanding at 5.5%, $19.4 million outstanding at 5.625%, $620,000 in standby letters of credit and $950,000 outstanding draws against the revolver at 6.75%.

      As of June 30, 2003, we had a working capital deficit of approximately $4.2 million compared to a working capital deficit of approximately $3.4 million as of December 31, 2002. The increase in working capital deficit resulted primarily from decreases in accounts receivable and prepaid assets and an increase in other short-term notes payable, partially offset by an increase in cash and a decrease in accrued liabilities. We believe that our line of credit availability along with future operating cash flows will be sufficient to meet our working capital and capital expenditure requirements for the next twelve months.

      The following is a schedule of our obligations and commitments for future payments:

                                         
(in thousands)   Payments Due by Period
   
            Less than   1-2   3-4   4 years
Contractual Obligations   Total   1 year   years   years   & after

 
 
 
 
 
Revolving Line of Credit
  $ 950     $ 0     $ 950     $ 0     $ 0  
Long-Term Debt
    25,808       5,368       20,440       0       0  
Capitalized Lease Obligations
    299       299       0       0       0  
Operating Leases
    8,853       1,653       2,704       2,502       1,994  
Other
    538       538       0       0       0  
 
   
     
     
     
     
 
Total Contractual Cash Obligations
  $ 36,448     $ 7,858     $ 24,094     $ 2,502     $ 1,994  
Standby Letter of Credit Commitment
  $ 620     $ 620     $ 0     $ 0     $ 0  

      We may, in the future, acquire businesses or products complementary to our business, although we cannot be certain that any such acquisitions will be made. The need for cash to finance additional working capital or to make acquisitions may cause us to seek additional equity or debt financing. We cannot be certain that such financing will be available, or that our need for higher levels of working capital will not have a material adverse effect on our business, financial condition or results of operations.

New Accounting Pronouncements

      In August of 2002, the Financial Accounting Standards Board (“FASB”) issued SFAS No. 145. This statement rescinds Statement No. 4, which required all material gains and losses from extinguishment of debt to be classified as an extraordinary item, net of related income tax effects. Upon adoption of this statement, extinguishment gains and losses will be classified as ordinary gains and losses in the income statement. The statement is effective for fiscal years beginning after May 15, 2002, resulting in it being effective for the Company on January 1, 2003. The Company early adopted the statement during December 2002, which did not have a material impact on the Company’s financial position on results of operations. However, certain debt extinguishment losses that had previously been reflected as extraordinary items were reclassified to ordinary expenses.

      In June 2002, the FASB issued SFAS No. 146, Accounting for Costs Associated with Exit or Disposal Activities, requiring that a liability for a cost associated with an exit or disposal activity be recognized when the liability is incurred. SFAS No. 146, which applies to all entities, is effective for exit or disposal activities that are initiated after December 31, 2002. The adoption of SFAS No. 146 during fiscal 2003 did not materially impact the Company’s financial position or results of operations.

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      In December 2002, the FASB issued SFAS No. 148, Accounting for Stock-Based Compensation — Transition and Disclosure, which amends SFAS No. 123. SFAS No. 148 provides alternative methods of transition for a voluntary change to the fair value-based method of accounting for stock-based employee compensation and amends the disclosure requirements of SFAS No. 123 to require more prominent and more frequent disclosures in financial statements about the effects of stock-based compensation. SFAS No. 148 is effective for financial statements issued for fiscal years ending after December 15, 2002, and interim disclosure provisions are effective for financial reports containing financial statements for interim periods beginning after December 15, 2002. The Company has included the required interim disclosures elsewhere in this document.

      At the November 21, 2002 Emerging Issues Task Force (“EITF”) meeting, the Task Force reached a consensus in Issue 00-21, Multiple-Deliverable Revenue Arrangements, which addresses how to account for arrangements that may involve the delivery or performance of multiple products, services, or rights to use assets, other than those arrangements accounted for under other more specific literature. The final consensus will be applicable to agreements entered into in fiscal periods beginning after June 15, 2003 with early adoption permitted. Additionally, companies will be permitted to apply the consensus guidance to all existing arrangements as the cumulative effect of a change in accounting principle in accordance with APB Opinion No. 20, Accounting Changes. The Company expects that adoption of this new consensus will not have a material effect on the Company’s financial position or results of operations.

      In May 2003, the FASB issued SFAS No. 150 “Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity.” This Statement establishes standards for how an issuer classifies and measures certain financial instruments with characteristics of both liabilities and equity. Financial instruments that fall within the scope of SFAS No. 150 must be classified by the issuer as liablities (or assets in some circumstances). Many of those instruments were previously classified as equity. The Statement is effective for financial instruments entered into or modified after May 31, 2003, and otherwise is effective at the beginning of the first interim period beginning after June 15, 2003. The Company is currently evaluating the requirements and impact, if any, of SFAS No. 150 on its consolidated financial position.

      In January 2003, the FASB issued FASB Interpretation No. (“FIN”) 46, Consolidation of Variable Interest Entities, to expand upon and strengthen existing accounting guidance that addresses when a company should include in its financial statements the assets, liabilities and activities of another entity. Until now, a company generally has included another entity in its consolidated financial statements only if it controlled the entity through voting interests. FIN 46 changes that guidance by requiring a variable interest entity, as defined, to be consolidated by a company if that company is subject to a majority of the risk of loss from the variable interest entity’s activities or is entitled to receive a majority of the entity’s residual returns or both. FIN 46 also requires disclosure about variable interest entities that the company is not required to consolidate but in which it has a significant variable interest. The consolidation requirements of FIN 46 apply immediately to variable interest entities created after January 31, 2003 and to older entities in the first fiscal year or interim period beginning after June 15, 2003. Certain of the disclosure requirements apply in all financial statements issued after January 31, 2003, regardless of when the variable interest entity was established. The Company is currently evaluating the requirements and impact, if any, of FIN 46 on its consolidated results of operations and financial position.

Note Regarding Forward Looking Information

      This interim report contains several “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 including, without limitation, statements containing the words “may,” “would,” “could,” “will,” “expect,” “anticipate,” “believe,” “intend,” “plan,” and “estimate” and words of similar importance. Such statements include statements concerning our operations, prospects, strategies and financial condition, including our future economic performance, intent, plans and objectives, and the likelihood of success in developing and expanding our business. These statements are based upon a number of

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assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. Actual results may differ materially from those expressed or implied by such forward-looking statements. The Company assumes no obligation to update this information. Factors that could cause actual results to differ materially are discussed in our filings with the Securities and Exchange Commission, including our Annual Report on Form 10-K for the year ended December 31, 2002, and include, among other factors, our substantial leverage, our ability to regain compliance with The Nasdaq SmallCap Market continued listing standards, the timely development and market acceptance of products and technologies and competitive market conditions.

Inflation

      We do not believe that inflation has had a material effect on our results of operation. There can be no assurance, however, that our business will not be affected by inflation in the future.

Item 3.  Quantitative and Qualitative Disclosures About Market Risk

      The Company is subject to market risk from exposure to changes in interest rates based on our financing and cash management activities. Our exposure relates primarily to our long-term debt obligations that expire in 2004 and 2006. In the event that interest rates associated with these debt obligations were to increase 100 basis points, the annual impact on future cash flows would be approximately $270,000.

Item 4.   Disclosure Controls and Procedures

      Within the 90 day period preceding the filing of this report, an evaluation was performed under the supervision and with the participation of the Company’s management, including the CEO and CFO, of the effectiveness of the design and operation of the Company’s disclosure controls and procedures. Based on that evaluation, the Company’s management, including the CEO and CFO, concluded that the Company’s disclosure controls and procedures were adequate. Since the date of their evaluation, there have been no significant changes in the Company’s internal controls or in other factors that could significantly affect these controls.

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PART II – Other Information

Item 1.  Legal Proceedings

      As a result of the merger with Towne, the Company assumed certain outstanding litigation against Towne. Except for the lawsuits described below, the Company is not currently a party to, and none of its material properties is currently subject to, any material litigation other than routine litigation incidental to its business.

In Re Towne Services, Inc. / Securities Litigation

      As previously disclosed, Towne, two of its former officers and a current officer are defendants in a securities class action lawsuit filed in November 1999 in the District Court of Georgia, Atlanta Division. The complaints alleged, among other things, that Towne should have disclosed in the prospectus used for its secondary public offering in June 1999 that it allegedly experienced serious problems with its network infrastructure and processing facilities during the move of its corporate headquarters in June 1999, and that these problems allegedly led to a higher than usual number of customers terminating their contracts during the second quarter. The Complaint seeks an unspecified amount of damages. Towne and its officers answered, denying liability. The parties reached a tentative settlement, which is subject to certain conditions including court approval, and which is memorialized in a Memorandum of Understanding signed January 17, 2003. Counsel for plaintiffs agreed to dismiss all claims and release all defendants for a negotiated settlement amount which will be funded by Towne’s directors and officers insurance carrier and Towne. The settlement funds were placed in escrow on February 21, 2003. Counsel for defendants estimate it will take a minimum of six months for the court to approve the class-action settlement. The parties also continue to pursue the question as to whether the carrier will also pay the cost of defense, including the attorney’s fees incurred by Towne, as provided by the underlying insurance policy.

Edward H. Sullivan, Jr. and Lisa Sullivan v. Towne Services, Inc.

      (Towne Services, Inc. as the successor to Banking Solutions, Inc., Bane Leasing.Com, Inc., the successor to BSI Capital Funding, Inc., Moseley & Standerfer, P.C., David R. Frank, Don G. Shafer, and Shannon W. Webb)

      This lawsuit was the result of Towne’s acquisition of Banking Solutions, Inc. (“BSI”) through a stock purchase made by its subsidiary, BSI Acquisition Corp. This lawsuit was filed in December 1998 in the District Court of Collin County, Texas. Plaintiff Edward Sullivan, Jr. was employed by BSI. Sullivan alleges, among other things, that he had a buy-out agreement with BSI and certain BSI shareholders under which, in certain circumstances, Sullivan was to receive a commission based on the gross sales price paid by any purchaser of BSI. Sullivan contends that BSI and the other shareholders allegedly fraudulently induced him to release them from the agreement by fraudulently misrepresenting the gross sales price paid by Towne’s subsidiary in the stock purchase. Sullivan contends that Towne is liable to him as the successor to BSI, and also for allegedly tortiously interfering with the agreement. Sullivan also contends Towne conspired with the other defendants to misrepresent the “gross purchase price.” The District Court of Collin County, Texas granted Towne’s Motion for Summary Judgment on all claims. The Order was entered on July 15, 2002. PBI has sought indemnification from the BSI shareholders for its expenses in defending this action based on the provisions of the BSI stock purchase agreement.

Towne Services, Inc. v. Clipper, et al.

      As previously reported, Towne filed an action against six former BSI sales representatives and The Clipper Group, a company founded by one or more of former BSI sales representatives, on April 24, 2001 in the 277th

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District Court of Williamson County, Texas. Towne contends that the defendants formed a competing company, and are marketing a competing product, to Towne’s bank customers, in violation of the named individuals’ employment contracts, and in particular, in violation of trade secret and confidentiality provisions and non-solicitation of customer and employee provisions contained in those contracts. The parties have reached a settlement agreement in this matter, and executed the final settlement agreement on September 30, 2002. The pending claims were dismissed by agreement of the parties.

      The Company is subject to various other legal proceedings, tax matters and other claims which arise in the ordinary course of business. In the opinion of management, the amount of any ultimate liability with respect to these actions will not materially affect the financial position of results of operations of the Company.

Item 4.  Submission of Matters to a Vote of Security Holders

      The 2003 annual meeting of shareholders was held on May 28, 2003. At the meeting, the election of Thomas L. Black as a Class 1 Director, the reelection of Glenn W. Sturm as a Class 1 Director and the reelection of Gregory S. Daily as a Class 1 Director were approved. Continuing directors consisted of: Class 2 directors Brian J. Conway, William B. King and Richardson M. Roberts; and Class 3 directors Bruce R. Evans, Frank W. Brown and David B. Ingram. No other matters were voted upon at the annual meeting.

      The following table sets forth the voting tabulation for the matter voted upon at the meeting:

                                 
                    Broker    
    Votes For   Votes Withheld   Abstentions   Non-Votes
   
 
 
 
Election of Class 1
Director Thomas L. Black
    9,240,718       521,126       0       0  
Reelection of Class 1
Director Glenn W. Sturm
    9,310,815       451,029       0       0  
Reelection of Class 1
Director Gregory S. Daily
    9,616,110       145,734       0       0  

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Item 6.  Exhibits and Reports on Form 8-K

(a) Exhibits

         
3.1     Amended and Restated Charter of the Company (incorporated by reference to Exhibit 3.1 to the Company’s registration statement on Form S-1)
3.2     Amended and Restated By-laws of the Company (incorporated by reference to Exhibit 3.2 to the Company’s registration statement on Form S-1)
10.1     Addendum to Employment Agreement with Henry M. Baroco dated April 15, 2003
10.2     Asset Purchase Agreement between Private Business Insurance, LLC, Private Business Inc. and InsurManager, LLC dated June 30, 2003
31.1     Certificate of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2     Certificate of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1     Certificate of CEO pursuant to 18 U.S.C. Section 1350, adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2     Certificate of CFO pursuant to 18 U.S.C. Section 1350, adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

(b) Reports on Form 8-K

  1.   A current report on Form 8-K was filed on May 15, 2003 to announce the Company’s March 31, 2003 financial results.

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Signatures

      Pursuant to the requirements of the Securities and Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

         
    Private Business, Inc.
   (Registrant)
         
Date:  August 11, 2003   By:   /s/ Henry M. Baroco
       
        Henry M. Baroco
Chief Executive Officer
         
Date:  August 11, 2003   By:   /s/ Gerard M. Hayden, Jr.
       
        Gerard M. Hayden, Jr.
Chief Financial Officer

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