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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION
WASHINGTON D.C 20549

----------


FORM 10-Q

[X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the quarterly period ended SEPTEMBER 30, 2004

OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

COMMISSION FILE NUMBERS 333-97293 AND 333-116927

EXTENDICARE HEALTH SERVICES, INC.
(EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)




DELAWARE 111 WEST MICHIGAN STREET 98-0066268
(State or other jurisdiction of MILWAUKEE, WI 53203 (I.R.S. Employer
incorporation or organization) (Address of principal executive office Identification Number)
Including zip code)


(414) 908-8000
(Registrant's telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.

Yes [X] No [ ]

Indicate by check mark whether the registrant is an accelerated filer (as
defined in Rule 12b-2 of the Exchange Act)

Yes [ ] No [X]

Common Stock - 1,000 shares authorized, $1.00 par value per share; 947 shares
issued and outstanding as of November 4, 2004. All issued and outstanding shares
of Common Stock are held indirectly by Extendicare Inc., a publicly traded
Canadian company.






EXTENDICARE HEALTH SERVICES, INC.
INDEX




PART I FINANCIAL INFORMATION: PAGE
----
Item 1 Financial Statements:
Condensed Consolidated Statements of Earnings for the Three Months
and Nine Months Ended September 30, 2004 and 2003 ................. 3
Condensed Consolidated Balance Sheets, September 30, 2004 and
December 31, 2003 ................................................. 4
Condensed Consolidated Statements of Cash Flows for the Nine Months
Ended September 30, 2004 and 2003 ................................. 5
Notes to Condensed Consolidated Financial Statements ................. 6
Item 2 Management's Discussion and Analysis of Financial Condition and
Results of Operations ............................................. 22
Item 3 Quantitative and Qualitative Disclosures About Market Risk ........... 51
Item 4 Controls and Procedures .............................................. 52

PART II OTHER INFORMATION:

Item 1 Legal Proceedings .................................................... 53
Item 2 Unregistered Sales of Equity Securities and Use of Proceeds ......... 53
Item 3 Defaults Upon Senior Securities ...................................... 53
Item 4 Submission of Matters to a Vote of Security Holders .................. 53
Item 5 Other Information .................................................... 53
Item 6 Exhibits ............................................................. 53

SIGNATURES .................................................................... 54

EXHIBIT INDEX ................................................................. 55




2



PART I
FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

EXTENDICARE HEALTH SERVICES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE THREE MONTHS AND NINE MONTHS ENDED SEPTEMBER 30, 2004 AND 2003
(IN THOUSANDS)




THREE MONTHS ENDED SEPTEMBER 30, NINE MONTHS ENDED SEPTEMBER 30,
2004 2003 2004 2003
---------- ---------- ---------- ----------

REVENUES:
Nursing and assisted living facilities ... $ 235,004 $ 212,827 $ 685,090 $ 623,836
Outpatient therapy ....................... 2,847 3,017 8,521 8,745
Other .................................... 4,578 4,186 13,647 12,133
---------- ---------- ---------- ----------
242,429 220,030 707,258 644,714
COSTS AND EXPENSES (INCOME):
Operating ................................ 195,774 183,402 575,829 542,943
General and administrative ............... 7,374 8,310 22,197 23,869
Lease costs .............................. 2,222 2,298 6,715 6,834
Depreciation and amortization ............ 8,805 9,409 26,317 27,719
Interest expense, net .................... 4,750 7,837 15,719 23,557
Valuation adjustment on interest rate caps 2,030 (225) 6,423 (9)
Loss on disposal of assets and impairment
of long-lived assets .................... 4,573 -- 1,716 --
Loss on refinancing and retirement of debt 152 -- 6,484 --
---------- ---------- ---------- ----------
225,680 211,031 661,400 624,913
---------- ---------- ---------- ----------
EARNINGS BEFORE INCOME TAXES ............... 16,749 8,999 45,858 19,801
Income tax expense ......................... 6,289 3,598 17,225 7,931
---------- ---------- ---------- ----------
NET EARNINGS ............................... $ 10,460 $ 5,401 $ 28,633 $ 11,870
========== ========== ========== ==========


The accompanying notes are an integral part of these condensed consolidated
financial statements.


3



EXTENDICARE HEALTH SERVICES, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS
SEPTEMBER 30, 2004 AND DECEMBER 31, 2003
(IN THOUSANDS EXCEPT SHARE DATA)



SEPTEMBER 30, DECEMBER 31,
ASSETS 2004 2003
------------- ------------

Current Assets:
Cash and cash equivalents ............................. $ 29,060 $ 48,855
Accounts receivable, less allowances of $12,161
and $11,692, respectively .......................... 102,666 95,338
Assets held under Divestiture Agreement ............... -- 33,723
Supplies, inventories and other current assets ........ 8,001 7,436
Income taxes receivable ............................... 198 --
Deferred state income taxes ........................... 4,304 4,260
Due from shareholder and affiliates:
Federal income taxes receivable .................... -- 8,121
Deferred federal income taxes ...................... 25,427 22,584
Other .............................................. -- 7,010
---------- ----------
Total current assets ............................. 169,656 227,327
Property and equipment, net ............................. 448,700 448,743
Goodwill and other intangible assets, net ............... 74,838 75,193
Other assets ............................................ 37,253 82,086
---------- ----------
Total Assets ....................................... $ 730,447 $ 833,349
========== ==========

LIABILITIES AND SHAREHOLDER'S EQUITY
Current Liabilities:
Current maturities of long-term debt .................. $ 925 $ 1,223
Accounts payable ...................................... 21,783 20,672
Accrued liabilities ................................... 99,395 101,614
Deposits held under Divestiture Agreement ............. -- 30,000
Current portion of accrual for self-insured liabilities 18,000 18,000
Current portion of amounts due to shareholder and
affiliate .......................................... 3,731 --
Income taxes payable .................................. -- 23
---------- ----------
Total current liabilities ........................ 143,834 171,532

Accrual for self-insured liabilities .................... 20,627 27,063
Long-term debt .......................................... 291,332 391,695
Deferred state income taxes ............................. 5,321 7,343
Other long-term liabilities ............................. 11,431 11,082
Due to shareholder and affiliates:
Deferred federal income taxes ........................ 30,826 38,490
Other ................................................ 16,079 3,484
---------- ----------
Total liabilities ................................ 519,450 650,689
---------- ----------
Shareholder's Equity:
Common stock, $1 par value, 1,000 shares authorized,
947 shares issued and outstanding ................. 1 1
Additional paid-in capital ............................ 209,159 208,787
Accumulated other comprehensive income ................ 317 985
Retained earnings (accumulated deficit) ............... 1,520 (27,113)
---------- ----------
Total Shareholder's Equity ........................ 210,997 182,660
---------- ----------
Total Liabilities and Shareholder's Equity ........ $ 730,447 $ 833,349
========== ==========


The accompanying notes are an integral part of these condensed consolidated
financial statements.


4




EXTENDICARE HEALTH SERVICES, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2004 AND 2003
(IN THOUSANDS)



NINE MONTHS ENDED NINE MONTHS ENDED
SEPTEMBER 30, 2004 SEPTEMBER 30, 2003
------------------ -----------------

OPERATING ACTIVITIES:
Net earnings .......................................................... $ 28,633 $ 11,870
Adjustments to reconcile net earnings to net cash provided by operating
activities:
Depreciation and amortization .................................. 26,317 27,719
Amortization of deferred financing costs ....................... 1,252 1,118
Provision for uncollectible accounts receivable ................ 8,626 8,152
Provision for self-insured liabilities ......................... 4,950 4,500
Payment of self-insured liability claims ....................... (11,386) (13,478)
Deferred income taxes .......................................... (12,127) 2,881
Valuation adjustment on interest rate caps ..................... 6,423 (9)
Loss on disposal of assets and impairment of long-lived assets . 1,716 --
Loss on refinancing and retirement of debt ..................... 6,484 --

Changes in assets and liabilities:
Accounts receivable ............................................. (3,010) (1,967)
Other assets .................................................... -- 2,200
Supplies, inventories and other current assets .................. (922) (121)
Accounts payable ................................................ 1,110 (5,557)
Accrued liabilities ............................................. 17 (420)
Income taxes payable/receivable ................................. (196) 114
Current due to shareholder and affiliates ....................... 8,905 (1,665)
---------- ----------
Cash provided by operating activities ........................ 66,792 35,337
---------- ----------
INVESTING ACTIVITIES:
Proceeds from sale of property and equipment .................... 4,850 --
Proceeds from repayment of notes receivable ..................... 20,552 --
Proceeds from completion of divestiture agreement ............... 10,000 --
Proceeds from sale of investments ............................... 4,894 --
Payments for purchase of property and equipment ................. (17,973) (14,369)
Payments for acquisitions ....................................... (6,454) --
Payments for new construction projects .......................... (9,334) (1,267)
Changes in other non-current assets ............................. (2,385) 623
---------- ----------
Cash provided by (used in) investing activities .............. 4,150 (15,013)
---------- ----------
FINANCING ACTIVITIES:
Payments of long-term debt ...................................... (228,862) (2,391)
Proceeds from issuance of long-term debt ........................ 128,082 --
Payment of deferred financing costs ............................. (5,364) --
Payment of interest rate cap fee ................................ (3,495) --
Payment of tender and call premium and legal expenses ........... (6,921) --
Proceeds from termination of interest rate swap and cap ......... 2,615 --
Advances from shareholder and an affiliate ...................... 22,900 --
Other long-term liabilities ..................................... 308 580
---------- ----------
Cash used in financing activities ............................ (90,737) (1,811)
---------- ----------

Increase (decrease) in cash and cash equivalents ................ (19,795) 18,513
Cash and cash equivalents, beginning of period .................. 48,855 24,360
---------- ----------
Cash and cash equivalents, end of period ........................ $ 29,060 $ 42,873
========== ==========
Supplemental schedule of cash flow information:
Cash paid during the period for;
Interest ...................................................... $ 21,447 $ 27,010
Income tax payments, net ...................................... 20,449 4,536


The accompanying notes are an integral part of these condensed consolidated
financial statements.


5




EXTENDICARE HEALTH SERVICES, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Business

Extendicare Health Services, Inc. and its subsidiaries (hereafter
referred to as the "Company", unless the context requires otherwise) operates in
one reporting segment, nursing and assisted living facilities, throughout the
United States. The Company is an indirect wholly owned subsidiary of Extendicare
Inc. ("Extendicare"), a Canadian publicly traded company.

Basis of Presentation

The accompanying condensed consolidated financial statements as of, and
for the three months and nine months ended September 30, 2004 and 2003 are
unaudited and have been prepared in accordance with the instructions to Form
10-Q and do not include all of the information and the footnotes required by
accounting principles generally accepted in the United States of America for
complete statements. In the opinion of management, all adjustments necessary for
a fair presentation of such financial statements have been included. The
condensed consolidated balance sheet information as of December 31, 2003 has
been derived from audited financial statements.

The preparation of financial statements in conformity with accounting
principles generally accepted in the United States of America requires
management to make estimates and assumptions that affect the reported amount of
assets and liabilities and disclosure of contingent assets and liabilities at
the date of the financial statements and the reported amounts of revenues and
expenses during the reporting period. Management's most significant estimates
include the recoverability of long-lived assets, and provisions for bad debts,
Medicaid and Medicare revenue rate settlements, self-insured general and
professional liability claims, facility closure accruals, workers compensation
accruals, self-insured health and dental claims and income taxes. Actual results
could differ from those estimates.

The accompanying financial statements include the accounts of the
Company and its majority-owned subsidiaries. Significant intercompany accounts
and transactions with subsidiaries have been eliminated from the condensed
consolidated financial statements.

These condensed consolidated financial statements should be read in
conjunction with the consolidated financial statements and notes thereto for the
year ended December 31, 2003 contained in the Company's Annual Report on Form
10-K. Certain reclassifications have been made to the 2003 condensed
consolidated financial statements to conform to the presentation for 2004.


6



2. ACQUISITIONS AND NEW CONSTRUCTION

On June 1, 2004, the Company acquired four nursing facilities (321
beds) in Indiana for $5.0 million in cash. On February 12, 2004, the Company
acquired a nursing facility in Washington, which was previously leased, for $1.4
million in cash.

During the first nine months of 2004, the Company completed four
construction projects for a total cost of $10.0 million. The Company added the
following beds or units to existing facilities: 16 units to an assisted living
facility in Kentucky in February 2004, 20 nursing beds to a nursing facility in
Wisconsin in March 2004, and 30 units to an assisted living facility in
Wisconsin in May 2004. In addition, the Company opened a new assisted living
facility with 40 units in Wisconsin in May 2004.

On December 31, 2003, the Company acquired one nursing facility (99
beds) in Wisconsin for $4.1 million in cash.

3. ASSETS AND DEPOSITS HELD UNDER DIVESTITURE AGREEMENT

Assets Held Under Divestiture Agreement

In June 2004, the Company concluded a deferred sales transaction
(described below) with Greystone Tribeca Acquisition, L.L.C. ("Greystone"), by
receipt of the final consideration of $10.0 million on the Vendor Take Back Note
plus $2.6 million of interest, which completed the September 2000 Divestiture
Agreement. Finalizing this transaction resulted in recognition in the second
quarter of 2004 of a gain of $4.9 million and interest income of $1.7 million.

In September 2000, the Company disposed of eleven Florida nursing
facilities (1,435 beds) and four Florida assisted living facilities (135 units)
to Greystone and received initial cash proceeds of $30.0 million and contingent
consideration in the form of a $10.0 million Vendor Take Back Note and two other
contingent and interest-bearing notes. For the period from September 2000
through March 2004, the Company retained the right of first refusal to
repurchase the facilities. The Company also retained an option to repurchase the
facilities until March 2003; however, the Company elected not to place an offer
to repurchase the facilities. The option to repurchase along with the
significant portion of the sales price being contingent, resulted in the
disposition being accounted for as a deferred sale in accordance with Statement
of Financial Accounting Standards ("SFAS") No. 66 and, accordingly, there was no
gain or loss recorded on the initial transaction. Prior to the finalization of
the agreement, the fixed assets had been classified as "Assets held under
Divestiture Agreement" and had a net book value of $33.7 million. As of December
31, 2003, the Company anticipated the final consideration to be received in
2004, and, therefore, the "Assets held under Divestiture Agreement" were
classified as a current asset and the Company ceased depreciating these assets
as of January 1, 2004.

Deposits Held Under Divestiture Agreement

Prior to finalization of the Divestiture Agreement, the initial cash
proceeds of $30.0 million were classified in the balance sheet as "Deposits held
under Divestiture Agreement." Consistent with the classification of the Assets
Held under Divestiture Agreement, the Deposits held under Divestiture Agreement
were classified as a current liability as of December 31, 2003 and until the
transaction was completed in June 2004.

4. OTHER ASSETS

Medicare and Medicaid Settlement Receivables

For Medicare revenues earned prior to the implementation of Medicare
Prospective Payment System ("PPS") on January 1, 1999 and for Medicaid programs
with a retrospective reimbursement system, differences between revenues that the
Company ultimately expects to realize from these programs and amounts received
are reflected as accounts receivable, or as accrued liabilities when payments
have exceeded revenues that the Company ultimately expects to realize.


7



For a specific staffing cost issue, a settlement of the first year of
seven specific claim years was reached prior to the January 2003 Provider
Reimbursement Review Board ("PRRB") hearing, and during 2003 the Company
continued to negotiate the remaining years in dispute with the Fiscal
Intermediary ("FI"). In January 2004, the Company negotiated and subsequently
received a cash settlement of $5.6 million. The settlement did not result in a
significant adjustment from the recorded receivable balance.

For another specific Medicare receivable issue involving the allocation
of overhead costs, the first of three specific claim years was presented to the
PRRB at a hearing in January 2003. The hearing procedures were discontinued
after the parties negotiated a methodology for resolution of the claim for one
of the years in dispute. The negotiated settlement for this and other issues
relating to the 1996 cost report year, resulted in no adjustment to the recorded
receivable balance, and the Company subsequently collected $3.0 million from the
FI. In April 2004, the Company reached a negotiated settlement with the FI in
respect of the remaining two claim years regarding overhead costs. The
settlement will result in the receipt of approximately $7.7 million, $6.6
million of which was received in May 2004. The Company will receive the balance
of the payment upon resolution of other matters concerning the cost report years
under appeal. Upon resolution of these matters, the financial impact of the
related settlement, if any, will be determined.

In August 2004, prior to the PRRB hearing date, the Company reached a
negotiated settlement with the FI with respect to various issues amounting to
$9.8 million related to facilities purchased in the Arbor Health Care Company
("Arbor") acquisition in 1997. The settlement reached will result in the payment
of $2.1 million in the fourth quarter of 2004, and the withdrawal by the Company
of the remainder of the settlement issues. The settlement receivables had been
reserved for upon the 1999 divestiture of Arbor to Tandem Health Care, Inc.
("Tandem") and further within the provision for divested operations (refer to
note 8). Upon the sale of Arbor to Tandem, a long-term liability of $3.7 million
(refer to "Other Long-term Liabilities" in note 12 of the Company's Annual
Report on Form 10-K for the year ended December 31, 2003) was accrued for
outstanding tax, Medicare and other claims against Arbor as part of the sale.
Upon settlement of these Medicare matters, the Company is confident that there
are no outstanding claims in respect of Arbor, however, there can be no
assurance that other claims will not be made until the expiration of the
warranty period with Tandem in 2007. As a result of the settlement, the $6.9
million difference between the net settlement balance and proceeds to be
received was charged against the $3.7 million Arbor long-term liability balance,
and $3.2 million against the liability for divested operations (refer to note
8).

In September 2004, prior to the PRRB hearing date, the Company reached
a negotiated settlement with the FI with respect to the Director of Nursing
staff cost issue amounting to $3.2 million. The settlement will result in an
interim payment of $2.8 million in the fourth quarter of 2004 followed by the
balance in the first quarter of 2005. No gain or loss was recognized on
settlement of this issue.

As of December 31, 2003, the balance of Medicare and Medicaid
settlement receivables, net of the general contractual allowance, totaled $37.2
million. As a result of the settlements discussed above, settlement receivables
decreased to $22.5 million as of September 30, 2004. In the fourth quarter of
2004, the Company anticipates collection of $4.9 million in respect of issues
settled during 2004. Though there remain certain issues to be resolved with the
FI, the significant Medicare settlement receivable issues in respect of revenues
earned prior to the implementation of PPS have been resolved as of September 30,
2004. The remaining Medicare settlement receivables primarily relate to
reimbursable Part A co-insurance receivables, which amounted to $9.2 million and
$8.5 million as of September 30, 2004 and December 31, 2003, respectively.

As of September 30, 2004, the balance of Medicare and Medicaid
receivables, net of the general contractual allowance, totaled $22.5 million
(December 31, 2003 - $37.2 million), including $16.4 million (December 31, 2003
- - $11.3 million) that is expected to be substantially collected within one year
and is included within "Accounts Receivable" as a current asset. The remaining
balance of $6.1 million (December 31, 2003 - $25.9 million) is reported within
"Other Assets."


8



Notes Receivable

As of December 31, 2003, the Company held $21.4 million in notes
receivable due from Tandem. In February 2004, Tandem refinanced two of its
nursing facilities and the Company subsequently received prepayment in full of
$4.4 million of the notes receivable held in respect of these properties. In
June 2004, the Company accepted and received a cash prepayment of $16.2 million
for the remaining $17.0 million of notes receivable due from Tandem. After
payment of the associated selling expenses of $0.5 million, the Company
recognized a loss of $1.3 million, which is recognized in loss on disposal of
assets on the statement of earnings.

Other Investment Holdings

At December 31, 2003 and September 30, 2004, the Company held a warrant
to purchase up to 1.5 million shares of Omnicare Inc. ("Omnicare") common stock,
which had an original attributed carrying value of $4.0 million pursuant to the
sale of the Company's pharmacy to Omnicare in 1998. The warrant has an exercise
price of $48.00 per share and expires in September 2005. The book value of the
warrant is based on the estimated market value which is computed using the
Black-Scholes model. The book value of the warrant as of December 31, 2003 was
$4.4 million and $3.2 million as of June 30, 2004. However, during the third
quarter of 2004 the share price of Omnicare common stock declined and has since
not recovered, resulting in the value of the warrant declining to $0.3 million.
Prior to third quarter of 2004, the change in book value had been recorded
through a charge to Accumulated Other Comprehensive Income ("AOCI"). In the
third quarter of 2004, the Company decided to write-off its $4.0 million
investment (refer to Note 8) as the likelihood of the warrant being in-the-money
before it expires had significantly declined as a result of the recent decrease
in Omnicare's share price.

5. LINE OF CREDIT AND LONG-TERM DEBT

Summary of Long-term Debt

Long-term debt consisted of the following as of September 30, 2004 and
December 31, 2003:




SEPTEMBER 30, DECEMBER 31
2004 2003
------------- -----------
(DOLLARS IN THOUSANDS)

9.50% Senior Notes due 2010 ........................ $ 149,704 $ 149,676
9.35% Senior Subordinated Notes due 2007 ........... -- 200,000
6.875% Senior Subordinated Notes due 2014 .......... 121,966 --
Industrial Development Revenue Bonds, variable
interest rates ranging from 1.67% to 6.25%, maturing
through 2014, secured by certain facilities ........ 10,660 33,160
Mortgage notes payable, interest rates ranging from
3.0% to 10.5%, maturing through 2012 ............... 9,912 10,054
Other, primarily capital lease obligations ......... 15 28
---------- ----------
Long-term debt before current maturities ........... 292,257 392,918
Less current maturities ............................ 925 1,223
---------- ----------
Total long-term debt ............................... $ 291,332 $ 391,695
========== ==========



9


2014 Notes

On April 22, 2004, the Company sold and issued $125 million aggregate
principal amount of 6.875% Senior Subordinated Notes due May 1, 2014 (the "2014
Notes") pursuant to Rule 144A and Regulation S under the Securities Act of 1933,
as amended (the "Securities Act"). The 2014 Notes were issued at a price of
97.5001% of par to yield 7.23%. The net proceeds from the issuance of the 2014
Notes were approximately $117.4 million, net of a discount of $3.1 million and
fees and expenses of $4.5 million. The Company used these net proceeds, along
with cash on hand and borrowings under its amended and restated Credit Facility
described below, to purchase for cash the 9.35% Senior Subordinated Notes due
2007 (the "2007 Notes"), tendered in the tender offer described below, to redeem
the 2007 Notes not tendered in the tender offer prior to May 24, 2004 and to pay
related fees and expenses of the tender offer and redemption. Also on April 22,
2004, the Company entered into two interest rate swap agreements and two
interest rate cap agreements. See note 6 for the terms of the interest rate swap
and cap agreements. In August 2004, the Company completed its offer to exchange
new 6.875% Senior Subordinated Notes due 2014 that have been registered under
the Securities Act for the Senior Subordinated Notes issued in April 2004. The
terms of the new 2014 Notes are identical to the terms of the 2014 Notes issued
in April 2004 and are guaranteed by all of the Company's existing and future
domestic significant subsidiaries, existing and future domestic subsidiaries
that guarantee or incur any indebtedness and any other existing and future
significant subsidiaries or restricted subsidiaries that guarantee or otherwise
provide direct credit support for indebtedness of the Company or any of the
Company's domestic subsidiaries.

The 2014 Notes are fully and unconditionally guaranteed on a senior
subordinated unsecured basis, jointly and severally, by all of the Company's
existing and future domestic significant subsidiaries, all of the Company's
existing and future domestic subsidiaries that guarantee or incur any
indebtedness and any other existing and future significant subsidiaries or
restricted subsidiaries that guarantee or otherwise provide direct credit
support for indebtedness of the Company or any of its domestic subsidiaries. The
2014 Notes and guarantees are general unsecured obligations of the Company and
the Company's subsidiaries.

On or after May 1, 2009, the Company may redeem all or part of the 2014
Notes, at the redemption prices (expressed as percentages of principal amount)
listed below, plus accrued and unpaid interest, if any, to the date of
redemption, if redeemed during the twelve-month period commencing on May 1 of
the years set forth below:




YEAR REDEMPTION PRICE
---- ----------------

2009........................... 103.438%
2010........................... 102.292%
2011........................... 101.146%
2012 and thereafter............ 100.000%


2007 Notes

On April 22, 2004, the Company purchased for cash $104.9 million
aggregate principal amount of its 2007 Notes pursuant to a tender offer to
purchase any and all of its then-outstanding $200 million of 2007 Notes. On May
24, 2004, the Company redeemed and cancelled the remaining $95.1 million of 2007
Notes not tendered in the tender offer. The holders of the 2007 Notes who
tendered their 2007 Notes or whose 2007 Notes were redeemed by the Company were
paid a premium that, in the aggregate, amounted to approximately $6.6 million.
As a result of the tender offer, redemption and repayment of the 2007 Notes, in
the second quarter of 2004, the Company wrote-off deferred finance charges of
approximately $2.4 million related to the 2007 Notes and incurred legal costs
estimated at $0.3 million. In addition, pursuant to the termination of the
existing interest rate swap and cap agreements (discussed below), the Company
recorded a gain of approximately $3.3 million in the second quarter of 2004.
Below is a summary of the loss reported in the second quarter of 2004 relating
to these transactions:


10






(DOLLARS IN
THOUSANDS)
-----------

Tender premium and call premium .................. $(6,636)
Write-off of deferred finance charges ............ (2,359)
Legal expenses ................................... (285)
-------
(9,280)

Gain on termination of interest rate swap and cap
Agreements ..................................... 3,302
-------
$(5,978)
=======


The Company issued the 2007 Notes in December 1997. The 2007 Notes were
unsecured senior subordinated obligations of the Company subordinated in right
of payment to all existing and future senior indebtedness of the Company, which
included all borrowings under the Credit Facility as well as all indebtedness
not refinanced by the Credit Facility. The 2007 Notes were to mature on December
15, 2007.

2010 Senior Notes

On June 28, 2002, the Company completed a private placement of $150
million of its 9.5% Senior Notes due July 1, 2010 (the "2010 Senior Notes"),
which were issued at a discount of 0.25% of par to yield 9.54%. In January 2003,
the Company completed its offer to exchange new 9.5% Senior Notes due 2010 that
have been registered under the Securities Act for the Notes issued in June 2002.
The terms of the new 2010 Senior Notes are identical to the terms of the 2010
Senior Notes issued in June 2002 and are guaranteed by all existing and future
active subsidiaries of the Company. Also on June 28, 2002, the Company entered
into an interest rate swap agreement and an interest rate cap agreement. The
Company terminated these agreements in April 2004 in connection with the sale
and issuance of the 2014 Notes. See Note 6 for more information on the swap and
cap agreements.

The indenture governing the 2010 Senior Notes contains customary
covenants and events of default. Under this indenture, the Company is restricted
from incurring indebtedness if the fixed charge coverage ratio, determined on a
pro forma basis, is less than or equal to 2.0 to 1. The Company's fixed charge
coverage ratio is currently in excess of this minimum requirement. The fixed
charge coverage ratio is defined in the indenture governing the 2010 Senior
Notes, and is represented by a ratio of consolidated cash flow to fixed charges.
In general, fixed charges consist of interest expense, including capitalized
interest, amortization of fees related to debt financing and rent expense deemed
to be interest, and consolidated cash flow consists of net income prior to the
aforementioned fixed charges, and prior to income taxes and losses on disposal
of assets.

The Company is required to make mandatory prepayments of principal upon
the occurrence of certain events, such as certain asset sales and certain
issuances of securities. The 2010 Senior Notes are redeemable at the option of
the Company starting on July 1, 2006. The redemption prices, if redeemed during
the 12-month period beginning on July 1 of the year indicated, are as follows:




YEAR REDEMPTION PRICE
- ----------------------- ----------------

2006 .................... 104.750%
2007 .................... 102.375%
2008 and thereafter ..... 100.000%


The Company has no independent assets or operations, the guarantees of
the 2010 Senior Notes are full and unconditional, and joint and several, and any
of the Company's subsidiaries that do not guarantee the 2010 Senior Notes are
minor. There are no significant restrictions on the ability of the Company to
obtain funds from its subsidiaries by loan or dividend.

Credit Facility

The Company established a senior secured revolving credit facility in
June 2002. In connection with the April 2004 offering of the 2014 Notes, the
Company amended and restated its Credit Facility (the "Credit Facility") to,
among other things, extend the maturity date from June 28, 2007 to June 28, 2009
and increase the total borrowing capacity from $105 million to $155 million.


11



The Credit Facility is used to back letters of credit and for general
corporate purposes. Borrowings under the Credit Facility bear interest, at the
Company's option, at the Eurodollar rate or the prime rate, plus applicable
margins. Depending upon the Company's senior leverage ratio, the interest rate
is equal to the Eurodollar rate plus a margin of 2.50% to 3.25% per annum or the
base rate plus a margin of 1.50% to 2.25% per annum. The commitment fee is 0.50%
per annum on the undrawn capacity regardless of utilization.

The Credit Facility is secured by a perfected, first priority security
interest in certain tangible and intangible assets and all of the Company's
capital stock and the capital stock of the Company's subsidiary guarantors. The
Credit Facility is also secured by a pledge of 65% of the voting stock of our
foreign subsidiaries, including our subsidiary guarantor's foreign subsidiaries,
if any. The Credit Facility contains customary covenants and events of default
and is subject to various mandatory prepayment and commitment reductions. The
Company is permitted to make voluntary prepayments at any time under the Credit
Facility.

As of September 30, 2004 and December 31, 2003, the Company had no
borrowings under the Credit Facility. The unused portion of the Credit Facility
that is available for working capital and corporate purposes, after reduction
for outstanding letters of credit of $23.9 million, was $131.1 million as of
September 30, 2004.

The Credit Facility requires that the Company comply with various
financial covenants, including fixed charge coverage, debt leverage, and
tangible net worth ratios. The Company is in compliance with all of the
financial covenants as of September 30, 2004.

Other Loan Repayments and Refinancing

In February 2004, the Company prepaid in full two Industrial
Development Revenue Bonds totaling $13.0 million, which resulted in a charge to
earnings of $0.4 million to write-off deferred financing costs. In August 2004
the Company prepaid in full a $9.5 million Industrial Development Revenue bond
that resulted in a charge to earnings of $0.2 million to write-off deferred
financing costs.

On October 2002, the Company completed a transaction in which it
exercised its right to acquire seven previously-leased nursing facilities in the
states of Ohio and Indiana for $17.9 million. The purchase price included cash
of $7.4 million and a $10.5 million interest bearing 10-year note. The interest
rate on the note was subject to negotiation and failing an agreement would have
been settled through arbitration. In the latter part of 2003, the Company
prepaid $4.5 million against the note and in April 2004 the Company refinanced
the facilities with mortgages whose interest rates vary with LIBOR above a
minimum level, and repaid the remaining balance of the note due to the seller.

6. ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Objectives and Strategies

As of September 30, 2004, all but $9.5 million of the Company's
outstanding debt obligations have fixed interest rates. To hedge the fair value
of fixed-rate debt obligations, the Company has entered into interest rate swap
agreements under which it pays a variable rate of interest and receives a fixed
rate of interest. These interest rate swaps are designated as fair value hedges
under SFAS 133 and changes in the market value of the interest rate swaps have
no impact on the statement of earnings unless they are terminated or are no
longer designated as hedges. In addition, the Company has entered into interest
rate cap agreements to limit its exposure to increases in interest rates.

The Company does not speculate using derivative instruments.

Interest Rate Swap and Cap Agreements Entered into in April 2004 and Maturing in
2010 and 2014

On April 22, 2004, the Company entered into two new interest rate swap
agreements and two new interest rate cap agreements relating to the 2010 Senior
Notes and the 2014 Notes.


12



With respect to the 2010 Senior Notes, the Company entered into an
interest rate swap agreement expiring July 1, 2010 (the "2010 Swap") with a
notional amount of $150 million. The 2010 Swap effectively converted up to $150
million of fixed interest rate indebtedness into variable interest rate
indebtedness. Under the terms of the 2010 Swap, the counterparty can call the
swap at any time on or after July 1, 2006 with payments as determined under the
agreement. This call option is a mirror image of the embedded call option in the
debt instrument. The swap was designated as a highly-effective fair value hedge,
and as a result, changes in market value of the swap are recorded in earnings
but are offset by changes in market value of the indebtedness so that there is
no net impact on the statement of earnings unless the swap is terminated or no
longer qualifies as a hedge. The Company also entered into an interest rate cap
agreement expiring July 1, 2010 (the "2010 Cap") with a notional amount of $150
million. Under the 2010 Cap, the Company paid on April 22, 2004 an upfront fee
of $3.5 million to the counterparty. The Company will receive a variable rate of
interest equal to the excess, if any, of the six-month LIBOR rate, adjusted
semi-annually, over the cap rate of 7%. The Company uses the 2010 Cap to offset
possible increases in interest payments under the 2010 Swap caused by increases
in market interest rates over a certain level. Under the terms of the 2010 Cap,
the counterparty can call the cap if the 2010 Swap is terminated. The 2010 Cap
was not designated as a hedging instrument under SFAS 133 and, therefore,
changes in market value are recorded in the statement of earnings.

With respect to the 2014 Notes, the Company entered into an interest
rate swap agreement expiring May 1, 2014 (the "2014 Swap") with a notional
amount of $125 million. The 2014 Swap effectively converted up to $125 million
of fixed interest rate indebtedness into variable interest rate indebtedness.
Under the terms of the 2014 Swap, the counterparty can call the 2014 Swap at any
time on or after May 1, 2009 with payments as determined under the agreement.
This call option is a mirror image of the embedded call option in the debt
instrument. The 2014 Swap was designated as a highly-effective fair value hedge
and, as a result, changes in market value of the swap are recorded in earnings
but are offset by changes in market value of the indebtedness so that there is
no net impact on the statement of earnings unless the swap is terminated or no
longer qualifies as a hedge. The Company also entered into an interest rate cap
agreement expiring May 1, 2014 ("2014 Cap") with a notional amount of $125
million. Under the 2014 Cap, the Company pays a fixed rate of interest equal to
0.75% to the counterparty and receives a variable rate of interest equal to the
excess, if any, of the six-month LIBOR rate, adjusted semi-annually, over the
cap rate of 7%. The Company uses the 2014 Cap to offset possible increases in
interest payments under the 2014 Swap caused by increases in market interest
rates over a certain level. Under the terms of the 2014 Cap, the counterparty
can call the cap if the 2014 Swap is terminated. The 2014 Cap was not designated
as a hedging instrument under SFAS 133 and, therefore, changes in market value
are recorded in the statement of earnings.

Interest Rate Swap and Cap Agreements Prior to April 2004

In June 2002, the Company entered into an interest rate swap agreement
maturing in 2007 (the "2007 Swap") with a notional amount of $150 million to
hedge the fair value of the fixed-rate 2007 Notes that were repaid during the
second quarter of 2004 (see note 5). The 2007 Swap effectively converted up to
$150 million of fixed interest rate indebtedness into variable interest rate
indebtedness. The 2007 Swap was designated as a fair value hedge and, as a
result, changes in market value of the swap were recorded in earnings, however
there was no impact on the Company's statement of earnings in 2003 and 2004
prior to termination of the swap in April 2004.


13



Also in June 2002, the Company entered into an interest rate cap
agreement maturing in 2007 (the "2007 Cap") with a notional amount of $150
million. Under the 2007 Cap, the Company paid a fixed rate of interest equal to
0.24% and received a variable rate of interest equal to the excess, if any, of
the one-month LIBOR rate, adjusted monthly, over the cap rate of 7%. A portion
of the 2007 Cap with a notional amount of $19 million was designated as a
hedging instrument (cash-flow hedge) to effectively limit possible increases in
interest payments under variable-rate debt obligations. The remainder of the
2007 Cap with a notional amount of $131 million was used to offset increases in
variable-rate interest payments under the 2007 Swap to the extent one-month
LIBOR exceeded 7%. This portion of the 2007 Cap was not designated as a hedging
instrument under SFAS 133 and, therefore, changes in market value were recorded
in the statement of earnings.

In April 2004, coterminous with the sale and issuance of the 2014
Notes, the Company terminated its 2007 Swap and its 2007 Cap for $2.6 million in
cash and an aggregate gain of approximately $3.3 million.

Quantitative Disclosures

Changes in the fair value of a derivative that is highly effective and
that is designated and qualifies as a fair value hedge, along with the loss or
gain on the hedged asset or liability of the hedged item that is attributable to
the hedged risk, are recorded in earnings. Changes in the fair value of cash
flow hedges are reported as Accumulated Other Comprehensive Income ("AOCI") as a
component of Shareholder's Equity. There were no cash flow hedges after the
termination of the 2007 Cap in April 2004. Changes in the fair value of interest
rate caps not designated as a hedging instrument are reported in the statement
of earnings.

As of September 30, 2004, the fair value of the interest rate swaps
designated as fair value hedges is an asset of $0.9 million and is offset by an
liability of $0.9 million relating to the changes in market value of the hedged
items (long-term debt obligations). A gain of $0.1 million (net of income tax
effect) was credited to AOCI for the nine months ended September 30, 2004
relating to the 2007 Cap. As of September 30, 2004, the fair value of the 2010
Cap is an asset of $1.7 million recorded in other long-term assets and the fair
value of the 2014 Cap is a liability of $4.5 million recorded in other long-term
liabilities.

The fair value of the Company's interest rate caps are dependent on
projected six-month LIBOR interest rates, that are influenced by long-term
rates, and the volatility of these rates. As a result of a decline in long-term
rates and the volatility of rates in 2004, the value of the Company's interest
rate caps declined and resulted in valuation adjustment expense of $2.0 million
and $6.3 million for the three months and nine months ended September 30, 2004,
respectively. For the three months and nine months ended September 30, 2003, the
Company reported credits to valuation adjustment expense of $0.1 million and
$0.2 million, respectively. Valuation adjustment expense on the interest rate
caps, formerly included with interest income, has been reclassified to a
separate line on the statements of earnings.

7. DUE TO SHAREHOLDER AND AFFILIATE

Extendicare held $27.9 million of the 2007 Notes prior the refinancing.
Pursuant to the tender offer, in May 2004, the 2007 Notes held by Extendicare
were redeemed for approximately $28.8 million in cash. Subsequently in May 2004,
Extendicare purchased for market value all of the Company's investment of
125,000 common shares in Omnicare for $4.9 million in cash, which resulted in a
gain of $0.9 million. In addition, Extendicare advanced $22.9 million to the
Company, of which $14.0 million was then advanced to an affiliate of the
Company. As of September 30, 2004, the Company owes to its shareholder and
affiliates $19.8 million, of which $3.7 million has been classified as a current
payable, and the remainder is classified as a long-term payable. As of December
31, 2003, the Company had a current receivable from shareholder and an affiliate
of $7.0 million and a long-term payable of $3.5 million.


14




8. GAIN (LOSS) ON DISPOSAL OF ASSETS AND IMPAIRMENT OF LONG-LIVED ASSETS

The following summarizes the components of the gain (loss) on the
disposal of assets and impairment of long-lived assets:



THREE MONTHS NINE MONTHS
ENDED ENDED
SEPT. 30. 2004 SEPT. 30, 2004
-------------- --------------
(DOLLARS IN THOUSANDS)

Gain (loss) on disposal of assets:
Completion of Divestiture Agreement with Greystone (note 3) $ -- $ 4,872
Loss on repayment of notes due from Tandem (note 4) ....... -- (1,266)
Loss on sale of Arkansas facilities ....................... (573) (573)
Loss on write-off of Omnicare warrant (note 4) ............ (4,000) (4,000)
Gain on sale of Omnicare shares to Extendicare (note 7) ... -- 863
--------- ---------
(4,573) (104)
Impairment of skilled nursing facility in Indiana ............ -- (1,612)
--------- ---------
$ (4,573) $ (1,716)
========= =========


In the third quarter, the Company recorded a $4.0 million charge for
the write-off of its investment in an Omnicare warrant. The Company received a
warrant to purchase up to 1.5 million shares of Omnicare common stock with an
original attributed carrying value of $4.0 million in connection with the 1998
sale of its pharmacy operations. The Company decided to write-off its investment
as the likelihood of the warrant being in-the-money before it expires had
significantly declined as a result of the recent decrease in Omnicare's share
price.

In August 2004, the Company sold its Arkansas facilities, consisting of
one nursing (96 beds) and three assisted living facilities (181 units), for $6.1
million. Proceeds consisted of cash of $5.2 million and a five-year
interest-bearing note of $0.9 million. The sale resulted in a pre-tax loss of
$0.6 million.

In August 2004, the Company transferred the operations of a nursing
facility (336 beds) in Chippewa Falls, Wisconsin to Lakeside Health L.L.C.
("Lakeside"), a subsidiary of Benedictine Health Dimensions, Inc.
("Benedictine") for a term of three years. The transfer of operations was in
response to facility citations for survey deficiencies and an agreement with the
State of Wisconsin to transfer the operations to a new licensee. Under the terms
of the agreement, Lakeside is responsible for all operating costs, including
rent payable to the Company and management fees payable to Benedictine. The
Company will receive rental income of $0.5 million per annum, however is
responsible to fund Lakeside for any and all operating losses from the nursing
facility, as defined in the agreement, and to provide working capital advances
of approximately $2.0 million. As of September 30, 2004, the Company has
advanced $3.1 million to Lakeside. These advances are secured by a first
security interest in Lakeside's accounts receivable and are repayable from
future cash flow of Lakeside, if any. Effective the date of the license
transfer, the State of Wisconsin reduced Lakeside's licensed bed capacity from
336 to 245. In September 2004, Benedictine completed its plan of correction at
Lakeside and passed its survey with the State of Wisconsin bringing the facility
into regulatory compliance. In the two months that Benedictine has operated the
facility considerable resources were employed to bring the facility into
compliance, resulting in Lakeside reporting a $1.0 million net loss before lease
costs, depreciation, interest and income taxes. The Company has equally recorded
a provision of $1.0 million against the working capital advances made to
Lakeside. Therefore, as of September 30, 2004, the net carrying value of
advances made to Lakeside is $2.1 million, which is included in long-term
assets. Prior to the transfer of operations, the Company incurred a loss before
lease costs, depreciation, interest and income taxes of $1.2 million for the
seven months ended July 31, 2004 as compared to net earnings before these items
of $0.5 million for the year ended December 31, 2003. Lakeside generated
revenues of $8.9 million for the seven months ended July 31, 2004 and $18.1
million for the year ended December 31, 2003. The Company's current estimates of
Lakeside's future cash flow, after coming into compliance and attaining suitable
Medicare occupancies levels, indicate that it is not required to take a charge
for asset impairment under SFAS No. 144, but there cannot be assurance that such
a charge will not be required in the future if these estimates change. The
Company will continue to monitor the facility's performance in respect of
determination of a potential asset impairment charge.


15



In March 2004, the Company concluded the evaluation of two nursing
facilities that operate adjacent to one another in Indiana, both of which
require capital renovations. After evaluation of the respective operations, the
Company made a decision, subject to State of Indiana approval, to consolidate
the two operations into one renovated facility, which upon completion will
accommodate all residents from both facilities; however, the total available
nursing beds will decrease by 46. The consolidation of the two operations is
expected to be completed by March 2005. As a result of the decision to close the
one facility, the Company recorded a provision of $1.6 million for impairment of
long-lived assets.

Reserves for divested operations and facility closures primarily relate
to provisions for the settlement of Medicare and Medicaid claims and other
amounts with third parties. The settlement of such amounts depends on actions by
those third parties and negotiations by the Company, and, therefore, may not be
resolved within the next or several years. In the third quarter of 2004, the
Company recorded a charge of $3.2 million against the divested liability balance
in respect of the settlement of Medicare receivables (refer to note 4). Below is
a summary of activity of the accrued liabilities balance relating to divested
operations and facility closures:



MEDICARE,
MEDICAID AND RESIDENT AND
SUPPLIER EMPLOYEE
CLAIMS CLAIMS OTHER TOTAL
------------ ------------ ---------- ----------
(DOLLARS IN THOUSANDS)

Balance December 31, 2002 $ 8,099 $ 1,318 $ 301 $ 9,718
Cash Payments .......... (565) (824) (141) (1,530)
Provisions (charges)(1) (897) -- -- (897)
---------- ---------- ---------- ----------
Balance December 31, 2003 6,637 494 160 7,291
Provisions (charges) (1) (3,197) (3,197)
Cash Payments .......... (1,176) -- -- (1,176)
---------- ---------- ---------- ----------
Balance September 30, 2004 $ 2,264 $ 494 $ 160 $ 2,918
========== ========== ========== ==========


(1) Provisions (charges) include the write-off of previously accrued
Medicare claims receivable relating to discontinued operations of $1.3
million in 2003 and $3.2 million in 2004. Provisions for 2003 were net
of refunds of $0.4 million from various Medicaid programs.

9. LOSS ON REFINANCING AND RETIREMENT OF DEBT

The following summarizes the components of the loss on refinancing and
retirement of debt:



THREE MONTHS NINE MONTHS
ENDED ENDED
SEPTEMBER 30, SEPTEMBER 30,
------------- -------------
2004 2004
(DOLLARS IN THOUSANDS)

Loss on early retirement of 2007 Notes (note 5) ......................... $ -- $ 9,280
Loss on early retirement of Industrial Development Revenue Bonds (note 5) 152 506
--------- ---------
152 9,786
Gain on termination of interest rate swap and cap (note 6) .............. -- (3,302)
--------- ---------
$ 152 $ 6,484
========= =========



16



10. INTEREST EXPENSE, NET

The following summarizes the components of interest expense, net:



THREE MONTHS NINE MONTHS
ENDED SEPTEMBER 30, ENDED SEPTEMBER 30,
-------------------------- --------------------------
2004 2003 2004 2003
--------- --------- --------- ---------
(DOLLARS IN THOUSANDS)

Interest expense ........ $ 4,974 $ 8,511 $ 19,832 $ 25,572
Interest income ......... (224) (674) (4,113) (2,015)
--------- --------- --------- ---------
$ 4,750 $ 7,837 $ 15,719 $ 23,557
========= ========= ========= =========


The valuation adjustment expense on the interest rate caps, formerly
included with interest income, has been reclassified to a separate line on the
statements of earnings. Refer to note 6.

11. SUBSEQUENT EVENTS

Agreement to Acquire Assisted Living Concepts, Inc.

On November 4, 2004, the Company entered into a definitive merger and
acquisition agreement with Assisted Living Concepts, Inc. ("ALC") of Dallas,
Texas (OTC. BB: ASLC) providing for the acquisition of all of the outstanding
shares and stock options of ALC for $18.50 per share totaling approximately $132
million. Total consideration for the transaction including the assumption of
debt is expected to be approximately $280 million. ALC has a portfolio of 177
assisted living facilities, comprised of 122 owned properties and 55 leased
facilities representing 6,838 units, located in 14 states; many in markets where
the Company already operates. The Company intends to finance the acquisition by
using available cash on hand and drawing down its line of credit. The completion
of the acquisition is subject to certain conditions, including approval by ALC's
shareholders and certain customary regulatory approvals. The Company and ALC are
working towards closing the transaction during the early part of the first
quarter of 2005.

Medicare Rates

Effective October 1, 2004 Medicare rates increased 2.8% based on the
Federal register released on July 30, 2004.

12. COMPREHENSIVE INCOME

Comprehensive Income is as follows for the periods shown:



THREE MONTHS THREE MONTHS NINE MONTHS NINE MONTHS
ENDED ENDED ENDED ENDED
SEPT. 30, 2004 SEPT. 30, 2003 SEPT. 30, 2004 SEPT. 30, 2003
-------------- -------------- -------------- --------------
(DOLLARS IN THOUSANDS)

NET EARNINGS ...................................... $ 10,460 $ 5,401 $ 28,633 $ 11,870
OTHER COMPREHENSIVE INCOME (LOSS):
Unrealized gain (loss) on investments, before tax 850 908 (1,281) 3,458
Gain on cash flow hedges, before tax ............ -- 61 167 3
--------- --------- --------- ---------
Other comprehensive income (loss), before tax ... 850 969 (1,114) 3,461
Income tax provision related to items of
other comprehensive income ................... (340) (387) 446 (1,374)
--------- --------- --------- ---------
Other comprehensive income (loss), net of tax . 510 582 (668) 2.087
--------- --------- --------- ---------
COMPREHENSIVE INCOME ............................. $ 10,970 $ 5,983 $ 27,965 $ 13,957
========= ========= ========= =========



17


13. COMMITMENTS AND CONTINGENCIES

Capital Expenditures

As of September 30, 2004, the Company had capital expenditure purchase
commitments outstanding of approximately $10.2 million.

During the first nine months of 2004, the Company completed four
construction projects for a total cost of $10.0 million. As of September 30,
2004, the Company has 11 new construction projects in progress, which are
expected to add 18 nursing units and 366 assisted living units. The total
estimated cost of the projects is $42.0 million, and they are expected to be
completed in 2005 and 2006. Total costs incurred through September 30, 2004 on
these projects were approximately $3.8 million and purchase commitments of $18.1
million are outstanding.

Insurance and Self-insured Liabilities

The Company insures certain risks with affiliated insurance
subsidiaries of Extendicare and third-party insurers. The insurance policies
cover comprehensive general and professional liability (including malpractice
insurance) for the Company's health providers, assistants and other staff as it
relates to their respective duties performed on the Company's behalf, property
coverage, workers' compensation and employers' liability in amounts and with
such coverage and deductibles as determined by the Company, based on the nature
and risk of its businesses, historical experiences, availability and industry
standards. The Company also self insures for health and dental claims, in
certain states for workers' compensation and employers' liability and for
general and professional liability claims. Self-insured liabilities with respect
to general and professional liability claims are included within the accrual for
self-insured liabilities.

Litigation

The Company and its subsidiaries are defendants in actions brought
against them from time to time in connection with their operations. While it is
not possible to estimate the final outcome of the various proceedings at this
time, such actions generally are resolved within amounts provided.

The U.S. Department of Justice and other federal agencies are
increasing resources dedicated to regulatory investigations and compliance
audits of healthcare providers. The Company is diligent to address these
regulatory efforts.

Omnicare Preferred Provider Agreement

In 1998, the Company disposed of its pharmacy operations to Omnicare.
Subsequently, the Company entered into a Preferred Provider Agreement, the terms
of which enabled Omnicare to execute Pharmacy Service Agreements and Consulting
Service Agreements with all of the Company's skilled nursing facilities. Under
the terms of the agreement, the Company secured "per diem" pricing arrangements
for pharmacy supplies for the first four years of the Agreement, which period
expired December 2002. The Preferred Provider Agreement contained a number of
provisions that involved sophisticated calculations to determine the "per diem"
pricing during this first four-year period. Under the "per diem" pricing
arrangement, pharmacy costs fluctuate based upon occupancy levels in the
facilities. The "per diem" rates were established assuming a declining "per
diem" value over the initial four years of the contract to coincide with the
phase-in of the Medicare PPS rates. Omnicare has subsequently asserted that "per
diem" rates for managed care and Medicare beneficiaries are subject to an upward
adjustment based upon a comparison of per diem rates to pricing models based on
Medicaid rates.

In 2001, the Company and Omnicare brought a matter to arbitration
involving a "per diem" pricing rate billed for managed care residents. This
matter was subsequently settled and amounts reflected in the financial results.
The parties are currently negotiating the pricing of drugs for Medicare
residents for the years 2001 and 2002, and should this matter not be settled,
the matter will be taken to arbitration. Provisions for settlement of this claim
are included within the financial statements.


18



In 2002, in connection with its agreements to provide pharmacy services
to the Company, Omnicare has requested arbitration for an alleged lost profits
claim related to the Company's disposition of assets, primarily in Florida.
Damage amounts, if any, cannot be reasonably estimated based on information
available at this time. An arbitration hearing has not yet been scheduled. The
Company believes it has interpreted correctly and has complied with the terms of
the Preferred Provider Agreement; however, there can be no assurance that other
claims will not be made with respect to the agreement.

Cash Flow Commitment to Benedictine

Under the terms of the agreement with Benedictine (refer to note 8),
the Company is responsible to fund for operating losses of the Lakeside nursing
facility during the term of the agreement. However, after the facility clears
all regulatory deficiencies, the Company has the right to terminate the contract
should funded operating losses exceed $3.0 million. The facility cleared all
regulatory deficiencies in September 2004 and for the two months ended September
30, 2004 incurred losses before lease costs, depreciation, interest and income
taxes of $1.0 million.

Regulatory Risks

All providers are subject to surveys and inspections by state and
federal authorities to ensure compliance with applicable laws and licensure
requirements of the Medicare and Medicaid programs. The survey process is
intended to review the actual provision of care and services, and remedies for
assessed deficiencies can be levied based upon the scope and severity of the
cited deficiencies. Remedies range from the assessment of fines to the
withdrawal of payments under the Medicare and Medicaid programs. Should a
deficiency not be addressed through a plan of correction, a facility can be
decertified from the Medicare and Medicaid program. As of September 30, 2004,
the Company has certain facilities under plans of correction. While it is not
possible to estimate the final outcome of the required corrective action, the
Company has accrued for known costs.

14. UNCERTAINTIES AND CERTAIN SIGNIFICANT RISKS

Revenues

The Company's earnings are highly contingent on Medicare and Medicaid
funding rates, and the effective management of staffing and other costs of
operations that are strictly monitored through state and federal regulatory
authorities. The Company is unable to predict whether the federal or any state
government will adopt changes in their reimbursement systems, or if adopted and
implemented, what effect such initiatives would have on the Company. Limitations
on Medicare and Medicaid reimbursement for healthcare services are continually
proposed. Changes in applicable laws and regulations could have an adverse
effect on the levels of reimbursement from governmental, private and other
sources.

Prior to October 1, 2002, the incremental Medicare relief packages
received from the Balanced Budget Refinement Act ("BBRA") and the Benefits
Improvement and Protection Act ("BIPA") provided a total of $2.7 billion in
temporary Medicare funding enhancements to the long-term care industry. The
funding enhancements implemented by the BBRA and BIPA fall into two categories.
The first category is "Legislative Add-ons" which included a 16.66% add-on to
the nursing component of the Resource Utilization Groupings ("RUGs") rate and
the 4% base adjustment. On September 30, 2002, the Legislative Add-ons expired,
or "Medicare Cliff", resulting in a reduction in Medicare rates for all
long-term care providers and a reduction of approximately $16.7 million per
annum in Medicare funding for the Company.


19



The second category is "RUGs Refinements" which involves an initial 20%
add-on for 15 RUGs categories identified as having high intensity, non-therapy
ancillary services. The 20% add-ons from three RUGs categories were later
redistributed to 14 rehabilitation categories at an add-on rate of 6.7% each. In
April 2002, CMS announced that it would delay the refinement of the RUGs
categories thereby extending the related funding enhancements until September
30, 2003. In May 2003, CMS released a rule to maintain the current RUGs
classification until October 1, 2004. Further to, but independent of this,
Congress enacted legislation directing CMS to conduct a study on the RUGs
classification system and report its recommendations by January 2005. In July
2004, CMS announced that it had not concluded the study on the RUGs
classifications and, as a result, the implementation of a RUGs refinement
change, where all or part of the enhancement is discontinued will be delayed
until October 1, 2005. The implementation of a RUGs refinement change, where all
or part of the enhancement is discontinued, could have a significant impact on
the Company. Based upon the Medicare case mix and census for the nine months
ended September 30, 2004, the Company estimates that it received an average
$25.26 per resident day, which on an annualized basis amounts to $19.9 million
related to the RUGs Refinements.

In February 2003, CMS announced its plan to reduce its level of
reimbursement for uncollectible Part A co-insurance. Under current law, skilled
nursing facilities are reimbursed 100% for any bad debts incurred. Under the
plan announced by CMS, the reimbursement level would have been reduced to 70%
over a three year period as follows: 90% effective for the government fiscal
year commencing October 1, 2003; 80% for the government fiscal year commencing
October 1, 2004; and 70% for the government fiscal year commencing October 1,
2005 and thereafter. This plan is consistent with the Part A co-insurance
reimbursement plan applicable to hospitals. CMS did not implement the rule
change effective October 1, 2003, and continues to review the proposed plan. The
Company estimates that should this plan be implemented, the negative impact on
net earnings would be $1.3 million in 2004, increasing to $3.3 million in 2006.

As of September 30, 2004, the States of Pennsylvania, Indiana and
Washington have proposed state plan amendments and waivers pertaining to the
fiscal year commencing July 1, 2003 that are awaiting review and approval by
CMS. As the state plan amendments and waivers have not been approved, the
Company has recorded revenues based upon amounts received. Based upon the final
and CMS approved state plan amendments and waivers, changes in Medicaid rates
and any associated provider taxes could result in adjustments to earnings for
the period from July 1, 2003 to September 30, 2004.

Interests in Unrelated Long-Term Care Providers

Through the divestiture program in Texas and Florida, the Company has
retained ownership of certain nursing facility properties, which the Company
leases to other unrelated long-term care providers. In addition, due to the
divestiture agreements and on-going consulting agreements, the Company has
amounts due from other unrelated long-term providers. In aggregate, as of
September 30, 2004, the Company owns $14.5 million in nursing home properties in
Texas and Florida; and has $7.2 million in non-current amounts receivable due
from unrelated long-term care providers in Florida and Texas. For the nine
months ended September 30, 2004 and 2003, the Company earned $2.2 million and
$1.5 million, respectively, in rental revenue from unrelated long-term care
operators that were operating in properties owned by the Company and earned $4.7
million and $4.4 million, respectively, in management and consulting fees. As a
result, the earnings and cash flow of the Company can be influenced by the
financial stability of these unrelated long-term operators.


20



Medicare and Medicaid Receivables

The Company is attempting to settle a number of outstanding Medicare
and Medicaid receivables. Normally such items are resolved during an annual
audit process and no provision is required. However, where differences exist
between the Company and the FI, the Company may record a general provision. The
Company continues to negotiate on the remaining issues and when appropriate seek
resolution from the PRRB. No adjustment to the receivable amount can be
determined until negotiations are concluded on a majority of issues that are
involved in the cost reporting years under appeal. Though the Company remains
confident that it will successfully settle the issues, an unsuccessful
conclusion could negatively impact the Company's earnings and cash flow. As of
September 30, 2004 and December 31, 2003 the Company had $26.9 million and $51.2
million, respectively, of gross Medicare and Medicaid settlement receivables
with a related contractual allowance of $4.4 million and $14.0 million,
respectively. The net amount receivable represents the Company's estimate of the
amount collectible on Medicare and Medicaid prior period cost reports.

Accrual for Self-Insured Liabilities

The Company had $38.6 million and $45.1 million in accruals for
self-insured liabilities as of September 30, 2004 and December 31, 2003,
respectively. An actuarial valuation was completed as of September 30, 2004 and
it was determined that no adjustment was required to the accrual for
self-insured liability amounts on the balance sheet. Though the Company has been
successful in exiting from the states of Texas and Florida and limiting future
exposure to general liability claims, the timing and eventual settlement costs
for these claims cannot be precisely defined.


21




ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

We are one of the largest providers of long-term care and related
services in the United States. We are an indirect wholly owned subsidiary of
Extendicare Inc., or Extendicare, a Canadian publicly traded company. Through
our subsidiary network of geographically clustered facilities, we offer a
continuum of healthcare services, including nursing care, assisted living and
related medical specialty services, such as subacute care and rehabilitative
therapy. As of September 30, 2004, we operated or managed 185 long-term care
facilities with 16,607 beds in 13 states, of which 148 were nursing facilities
with 14,847 beds and 37 were assisted living and retirement facilities with
1,760 units. We also provided consulting services to 77 facilities with 9,446
beds in five states. In addition, we operated 22 outpatient rehabilitation
clinics in four states. We receive payment for our services from Medicare,
Medicaid, private insurance, self-pay residents and other third party payors.

FORWARD-LOOKING STATEMENTS

This quarterly report on Form 10-Q contains forward-looking statements
that are intended to qualify for the safe harbors from liability established by
the Private Securities Litigation Reform Act of 1995. All statements other than
statements of historical fact, including statements regarding anticipated
financial performance, business strategy and goals for future operations, are
forward-looking statements. These forward-looking statements can be identified
as such because the statements generally include words such as "expect,"
"intend," "believe," "anticipate," "estimate," "plan" or "objective" or other
similar expressions. These forward-looking statements reflect our beliefs and
assumptions, and are based on information currently available to us.
Forward-looking statements are subject to risks, uncertainties and other factors
that could cause actual results, performance or achievements or industry results
to be materially different from those expressed in, or implied by, these
statements. Some, but not all, of the risks and uncertainties include those
described in the "Risk Factors" section of our Annual Report on Form 10-K for
the year ended December 31, 2003, and other filings with the Securities and
Exchange Commission, and include the following:

o Medicare and Medicaid payment levels and reimbursement
methodologies and the application of such methodologies and
policies adopted by the government and its fiscal intermediaries;

o liabilities and claims asserted against us, such as resident care
litigation, including our exposure for punitive damage claims and
increased insurance costs;

o national and local economic conditions, including their effect on
the ability to hire and retain qualified staff and employees and
the associated costs;

o federal and state regulation of our business and change in such
regulations, as well as our compliance with such regulations;

o actions by our competitors; and

o our ability to maintain and increase census levels.

All forward-looking statements contained in this Form 10-Q are
expressly qualified in their entirety by the cautionary statements set forth or
referred to above. We assume no obligation to update any forward-looking
statement.


22



EXECUTIVE OVERVIEW

Our business strategy and competitive strengths remain unchanged from
that outlined in Item 1 of our Annual Report on Form 10-K for the year ended
December 31, 2003. Our key business goals are to:

o strengthen both Medicare and total average daily census;

o improve operating cash flow;

o actively improve our asset portfolio through renovation, expansion
or acquisition of facilities, or where appropriate, to divest
facilities that fail to meet our performance goals;

o diversify within the long-term care industry in the areas of
rehabilitative clinics and management, consulting, accounting and
purchasing services; and

o manage resident care liability claim settlements.

Our total and Medicare average daily census, or ADC, for the nine
months ended September 30, 2004 continued to exceed comparable figures from the
prior year. Total census on a same facility basis in our nursing facilities
increased from 12,545 in the second quarter of 2004 to 12,668 in the third
quarter of 2004; however, we did experience a softening of our Medicare census
on a same facility basis, which decreased from 2,073 in the second quarter of
2004 to 2,051 in the third quarter of 2004. In June 2004, we acquired for $5.0
million in cash four nursing facilities (321 beds) in Indiana. We completed four
construction projects during the nine months ended September 30, 2004, which
increased operational capacity at one nursing facility and two assisted living
facilities and added one new free-standing assisted living facility. We have
approved 11 additional construction projects to add 18 nursing beds and 366
assisted living facility units. Eight of the construction projects will be
completed in 2005 and the remaining are scheduled to be completed in 2006. We
also divested all of our nursing and assisted living facilities in Arkansas for
$6.1 million and transferred operations of one nursing facility in Wisconsin to
another long-term care provider.

On November 4, 2004, we entered into a definitive merger and
acquisition agreement with Assisted Living Concepts, Inc., or ALC, of Dallas,
Texas (OTC. BB: ASLC) providing for the acquisition of all of the outstanding
shares and stock options of ALC for $18.50 per share totaling approximately $132
million. Total consideration for the transaction including the assumption of
debt is expected to be approximately $280 million. ALC has a portfolio of 177
assisted living facilities, comprised of 122 owned properties and 55 leased
facilities representing 6,838 units, located in 14 states; many in markets where
we currently operate. We intend to finance the acquisition by using available
cash on hand and drawing down on our line of credit. The completion of the
acquisition is subject to certain conditions, including approval by ALC's
shareholders and certain customary regulatory approvals. Both ALC and us are
working toward closing the transaction during the early part of the first
quarter of 2005.

We initiated and completed in the second quarter of 2004 several
transactions that reduced our level of debt and, as a result, we will improve
our operating cash flow and cash resources. In April 2004, we sold and issued
$125.0 million aggregate principal amount of 6.875% Senior Subordinated Notes
due 2014, or 2014 Notes. The net proceeds from the sale and issuance of the 2014
Notes were approximately $117.4 million, net of a $3.1 million discount and fees
and expenses of $4.5 million. We used these net proceeds, together with
borrowings under our amended and restated credit facility to purchase for cash
approximately $104.9 million aggregate principal amount of 9.35% Senior
Subordinated Notes due 2007, or 2007 Notes, validly tendered in the tender offer
that we commenced in April 2004 and to redeem any 2007 Notes not tendered in the
tender offer or cancelled. In addition, in April 2004, coterminous with the sale
and issuance of the 2014 Notes, we terminated our existing interest rate swap
and cap agreements for an aggregate gain of $3.3 million. In addition, to hedge
our exposure to fluctuations in market value, we entered into two new interest
rate swap agreements and two new interest rate cap agreements relating to the
9.50% Senior Notes due 2010, or the 2010 Senior Notes, and the 2014 Notes. As a
result of our debt refinancing, we lowered our long-term debt and debt to equity
ratio from $392.9 million and 2.2 to 1, respectively, as of December 31, 2003 to
$292.3 million and 1.4 to 1 as of September 30, 2004; and reduced our weighted
average interest rate to approximately 5.9% as of September 30, 2004 compared
7.5% as of December 31, 2003.


23



We also monetized to cash $30.6 million in notes that were formerly
outstanding from our Florida divestiture program and reduced our balance of
Medicare settlement receivables. We accepted and received in February and in
June 2004, a total of $20.6 million in cash prepayments for all outstanding
notes receivable from Tandem Health Care, Inc., or Tandem, and as a result
recorded a loss in the second quarter of $1.3 million. In June 2004, we
concluded the deferred sales transaction with Greystone Tribeca Acquisition,
L.L.C., or Greystone, by receipt of the final consideration of $10.0 million on
the Vendor Take Back Note plus $2.6 million in interest, which completed the
September 2000 Divestiture Agreement. As a result, in the second quarter, we
recognized a gain on the sale of assets of $4.9 million and related interest
income of $1.7 million.

During 2004, we reached negotiated settlements with the Fiscal
Intermediary, or FI, of all significant outstanding Medicare settlement issues
pertaining to revenues earned prior to the implementation of the Prospective
Payment System, or PPS. In January 2004, we negotiated and subsequently received
a cash settlement of $5.6 million for all remaining years of a Medicare
settlement receivable involving a staffing cost matter. In April 2004, we
reached a negotiated settlement on one Medicare settlement receivable issue that
resulted in the receipt of $6.6 million in cash in May 2004. In August 2004, we
reached a negotiated settlement, which will result in the payment of $2.1
million in the fourth quarter of 2004, with respect to various issues relating
to facilities purchased in the Arbor Health Care Company, or Arbor, acquisition
in 1997. In September 2004, we reached a negotiated settlement with respect to
the Director of Nursing staff cost issue that will result in the payment of $3.2
million in the fourth quarter of 2004. As a result of these settlements,
Medicare and Medicaid settlement receivables declined $14.7 million from a
balance of $37.2 million as of December 31, 2003 to $22.5 million as of
September 30, 2004. The settlement of the Arbor issues involved a charge of $6.9
million to previously accrued liability balances, however, the remainder of the
settlements did not result in any significant adjustment from the recorded
receivable balance.

We operate in a competitive marketplace and depend substantially on
revenues derived from governmental third-party payors, with the remainder of our
revenues derived from commercial insurers, managed care plans, and private
individuals. The on-going pressures from the Medicare and Medicaid programs,
along with other payors seeking to control costs and/or limit reimbursement
rates for medical services, are but one of the business risks that we face. We
also operate in a heavily regulated industry, subject to the scrutiny of federal
and state regulators. Each of our facilities must comply with regulations
regarding staffing levels, resident care standards, occupational health and
safety, resident confidentiality, billing and reimbursement, environmental and
biological and other standards. Government agencies have steadily increased
their enforcement activity over the past several years. As a result, we are
continually allocating increased resources to ensure compliance with applicable
regulations and to respond to inspections, investigations and/or enforcement
actions. In July 2004, as a result of facility citations for survey deficiencies
in a nursing facility in Chippewa Falls, Wisconsin, we reached an agreement with
the State of Wisconsin to transfer the operations to Benedictine Health
Dimensions, Inc., or Benedictine, another long-term care provider, effective
August 1, 2004. Federal law requires each state to have a Medicaid Fraud Control
Unit, which is responsible for investigating provider fraud and resident abuse.
We are aware of investigations by these units in Kentucky and Wisconsin. The
investigations have not been sufficiently developed to enable us to predict an
outcome.

REVENUES

We derive revenues by providing routine and ancillary healthcare
services to residents in our network of facilities. Long-term healthcare
services provided to our residents include services such as nursing care,
assisted living and related medical services, such as subacute care. We also
derive revenues by providing rehabilitative therapy to outside third parties at
our rehabilitation clinics and earn management and consulting revenues from
other long-term care organizations.

24



Nursing Facilities. Within our nursing facilities, we generate our
revenue from Medicare, Medicaid and private pay sources. Medicaid rates are
generally lower than rates earned from Medicare, private, commercial insurance
and other sources, and therefore, an important performance measurement is
"quality mix," which is defined as revenues or census earned from payor sources
other than from Medicaid programs. The following table sets forth our Medicare,
Medicaid and private pay sources of revenue of our nursing facilities by
percentage of total revenue and the level of quality mix presented on a same
facility basis. These percentages are not significantly different when including
all nursing facilities.



PERCENTAGE OF TOTAL NURSING REVENUES
---------------------------------------------------------
FOR THREE MONTHS FOR NINE MONTHS
ENDED SEPTEMBER 30 ENDED SEPTEMBER 30
------------------------ -------------------------
2004 2003 2004 2003
-------- -------- -------- ---------

Medicare ................... 30.7% 27.8% 32.0% 28.8%
Private and other .......... 17.2% 18.3% 17.5% 18.5%
-------- -------- -------- --------
Quality Mix ............. 47.9% 46.1% 49.5% 47.3%
Medicaid ................... 52.1% 53.9% 50.5% 52.7%
-------- -------- -------- --------
Total ................... 100.0% 100.0% 100.0% 100.0%
======== ======== ======== ========


Nursing and Assisted Living Facilities. Within our assisted living
facilities, we generate our revenue primarily from private pay sources, with a
small portion earned from Medicaid where states offer such programs. The
following table sets forth our Medicare, Medicaid and private pay sources of
revenues for our nursing and assisted living facilities by percentage of total
revenue and the level of quality mix presented on a same facility basis. These
percentages are not significantly different when including all nursing
facilities.




PERCENTAGE OF TOTAL NURSING AND ASSISTED LIVING REVENUES
--------------------------------------------------------
FOR THREE MONTHS FOR NINE MONTHS
ENDED SEPTEMBER 30 ENDED SEPTEMBER 30
------------------------ ------------------------
2004 2003 2004 2003
------- ------- ------- -------

Medicare ................... 29.5% 26.6% 30.7% 27.5%
Private and other .......... 20.0% 21.5% 20.5% 21.7%
------- ------- ------- -------
Quality Mix ............. 49.5% 48.1% 51.2% 49.2%
Medicaid ................... 50.5% 51.9% 48.8% 50.8%
------- ------- ------- -------
Total ................... 100.0% 100.0% 100.0% 100.0%
======= ======= ======= =======


Other Revenues. We derive outpatient therapy revenues by providing
rehabilitation therapy services to outside third parties at our clinics. The
revenue sources are primarily HMOs and commercial insurance, workers'
compensation, Medicare, Medicaid and other sources, including self-pay clients.
Management and consulting fees are paid directly from the long-term care
organizations that we contract with to provide services.

LEGISLATIVE ACTIONS AFFECTING REVENUES

BBRA and Temporary Funding Enhancements. Prior to October 1, 2002, the
incremental Medicare relief packages received from the Balanced Budget
Refinement Act, or BBRA, and Benefits Improvement and Protection Act, or BIPA,
provided a total of $2.7 billion in temporary Medicare funding enhancements to
the long-term care industry. The funding enhancements implemented by BBRA and
BIPA fall into two categories. The first category is "Legislative Add-ons",
which included a 16.66% add-on to the nursing component of the Resource
Utilization Groups, or RUGs, rate and a 4% base adjustment. The Legislative
Add-ons expired on September 30, 2002, hereafter referred to as the "Medicare
Cliff", resulting in a reduction of $16.3 million per annum in Medicare funding
for our nursing facilities. The second category is RUGs Refinements, which
involved an initial 20% add-on for 15 RUGs categories identified as having high
intensity, non-therapy ancillary services. The 20% add-ons from three RUGs
categories were later redistributed to 14 rehabilitation categories at an add-on
rate of 6.7% each.


25



Administrative Fix -- October 1, 2003. Effective October 1, 2003, the
Centers of Medicare and Medicaid Services, or CMS, increased Medicare rates by
6.26% reflecting (1) a cumulative forecast correction, or "Administrative Fix",
to correct past years under-funded rate increases, which increased the federal
base payment rates by 3.26% and (2) the annual market basket increase of 3.0%.
We estimated that, based on the Medicare case mix for the nine-month period
ended September 30, 2003, these Medicare rate increases would add approximately
$18.45 per Medicare day. Based on the Medicare case mix and census for the nine
months ended September 30, 2004, the impact of the 6.26% Medicare rate increase
increased our revenues by $10.9 million, which was offset by higher labor and
other operating costs. In order to maintain their commitment to Senator Grassley
and CMS in providing the administrative fix, in October 2003 the Alliance for
Quality Nursing Home Care (which is a membership of large long-term care
providers) and the American Health Care Association announced their support to
spend the administrative fix over the next fiscal period on direct care and
services for residents. In October 2003, CMS published notice to nursing
facilities that within future cost reports it will require confirmation that the
administrative fix funding was spent on direct patient care and related
expenses.

Future Medicare Changes. With respect to the RUGs Refinements, in April
2002, CMS announced that it would delay the refinement of the RUGs categories
thereby extending the related funding enhancements until September 30, 2003. In
May 2003, CMS released a rule that maintained the current RUGs classifications
until October 1, 2004. Further to, but independent of this, Congress enacted
legislation directing CMS to conduct a study on the RUGs classification system
and report its recommendations by January 2005. In July 2004, CMS stated that it
had not concluded the study on the RUGs classifications and, as a result, the
implementation of a RUGs Refinement change whereby all or part of the
enhancement is discontinued will be delayed until October 1, 2005. Based upon
the Medicare case mix and census for the nine months ended September 30, 2004,
we estimate that we received an average $25.26 per resident day, which on an
annualized basis amounts to $19.9 million related to the RUGs Refinements. The
implementation of a RUGs Refinement change whereby all or part of the
enhancement is discontinued could have a significant impact on us.

In February 2003, CMS announced its plan to reduce its level of
reimbursement for uncollectible Part A co-insurance. Under the plan announced by
CMS, the reimbursement level would be reduced to 70% over a three year period as
follows: 90% effective for the government fiscal year commencing October 1,
2003; 80% effective for the government fiscal year commencing October 1, 2004;
and 70% effective for government fiscal years commencing on or after October 1,
2005. This plan is consistent with the Part A co-insurance reimbursement plan
applicable to hospitals. CMS did not implement the rule change effective October
1, 2003, and continues to review the proposed plan. We estimate that, should
this plan be implemented, the negative impact to our net earnings would be $1.3
million in 2004 increasing to $3.3 million in 2006.


26



Medicaid Rates Subject to CMS Approval. Several states in which we
operate have submitted plan amendments and waivers to CMS which seek to increase
the level of federal funding for the states' Medicaid programs and, if approved,
would result in providing nursing facilities with revenue rate increases to
offset new or increased provider taxes. In June 2004, CMS approved the state
plan amendment and waiver submitted by the State of Oregon pertaining to the
fiscal year commencing July 1, 2003, which resulted in a net favorable impact of
$0.3 million that was recorded in the second quarter of 2004. In July 2004, the
State of Kentucky received approval from CMS of a state plan amendment and
waiver, which became effective July 1, 2004. The Kentucky plan amendment and
waivers are expected to increase our earnings by approximately $3.0 million
per year, prior to any staffing increases that we may implement. The states of
Pennsylvania, Indiana and Washington have submitted proposed state plan
amendments and waivers pertaining to the fiscal year commencing July 1, 2003,
which are awaiting review and approval by CMS. Since the plan amendments and
waivers have not been approved, we have recorded revenues based upon amounts
received. In Pennsylvania the state has withheld the July 1, 2004 rate increases
until approval by CMS of the State's plan amendment and waiver. Pennsylvania is
seeking retroactive treatment of the plan amendment and waiver to July 1, 2003;
however should this be approved, we do not anticipate any impact to earnings for
the July 1, 2003 to June 30, 2004 period. However, should CMS approve the
State's plan amendment and waiver as submitted, incremental earnings, net of the
provider tax, of $0.6 million could be recorded in 2004 pertaining to the
quarter ended September 30, 2004. In Indiana, approval of the retrospective
amendment and waiver submitted could result in the recording of net incremental
earnings of $3.8 million in 2004 pertaining to the 15-month period ended
September 30, 2004, and there would be no impact if the plan were not approved.
In Washington, the state has proceeded to implement the provider tax and fund
the incremental Medicaid rates, while seeking approval from CMS on their
proposal. We do not anticipate the plan being rejected, however, if the plan is
not approved, a retroactive negative adjustment of no greater than $0.8 million
to earnings may be required. For Pennsylvania, Indiana and Washington, we
anticipate that amendments will be made to the original plans submitted to CMS
and cannot, therefore predict the outcome of these plan submissions or their
impact on us and our results of operation. Based upon the final CMS approved
state plan amendments and waivers, changes in Medicaid rates and any associated
provider taxes could result in adjustments to earnings for the period from July
1, 2003 to September 30, 2004.

SIGNIFICANT EVENTS AND DEVELOPMENTS

EVENTS OF THE NINE MONTHS ENDED SEPTEMBER 30, 2004

Improvement in Medicare Census. Medicare ADC for the nine months ended
September 30, 2004, or 2004 period, increased to 2,092 from 1,915 for the nine
months ended September 30, 2003, or 2003 period, on a same facility basis,
representing a 9.2% increase over 2003. Total ADC for the 2004 period increased
0.9% to 12,571 from 12,460 for 2003 period on a same facility basis. The
improvement in Medicare census was the direct result of a number of our
initiatives, including the implementation of consistent admission practices, the
Medicare certification of all our nursing facility beds and senior management's
focus on census, all of which drove the improved financial results for the 2004
period.

Tender Offer/Redemption of 2007 Notes and Sale and Issuance of 2014
Notes. On April 5, 2004, we commenced a tender offer to purchase any and all of
our outstanding $200.0 million 2007 Notes. Approximately $104.9 million
aggregate principal amount of outstanding 2007 Notes were validly tendered in
the tender offer, which we purchased for cash. Any and all of the outstanding
2007 Notes that were not tendered in the tender offer were either cancelled or
redeemed for cash and cancelled as of May 24, 2004.

On April 22, 2004, we sold and issued $125 million aggregate principal
amount of 2014 Notes pursuant to Rule 144A and Regulation S under the Securities
Act of 1933, as amended, or the Securities Act. The 2014 Notes were issued at a
price of 97.5001% of par to yield 7.23%. The net proceeds from the sale and
issuance of the 2014 Notes were approximately $117.4 million, net of a $3.1
million discount and fees and expenses of $4.5 million. We used these net
proceeds, together with cash on hand and borrowings under our amended and
restated credit facility to purchase for cash approximately $104.9 million
aggregate principal amount of 2007 Notes validly tendered in the tender offer
and to redeem any 2007 Notes not tendered in the tender offer or cancelled prior
to May 24, 2004. See "Liquidity and Capital Resources" for more information
regarding the 2014 Notes. In August 2004, we completed our offer to exchange new
6.875% Senior Subordinated Notes due 2014 that have been registered under the
Securities Act for the 2014 Notes issued in April 2004. The terms of the new
2014 Notes are identical to the terms of the 2014 Notes issues in April 2004.


27



As a result of the tender offer, redemption and repayment of the 2007
Notes, in the second quarter of 2004 we wrote-off deferred finance charges of
approximately $2.4 million related to the 2007 Notes and incurred legal costs of
$0.3 million. In addition, pursuant to the termination of our existing interest
rate swap and cap agreements (discussed below), we recorded a gain of
approximately $3.3 million recognized in the second quarter of 2004. The net
impact to earnings was a loss of approximately $6.0 million. Below is a summary
of the loss recognized in the second quarter of 2004 relating to these
transactions.




(DOLLARS IN
THOUSANDS)
-----------

Tender premium and call premium ................................. $ (6,636)
Write-off of deferred finance charges ........................... (2,359)
Legal expenses .................................................. (285)
---------
(9,280)
Gain on termination of interest rate swap and cap
Agreements .................................................... 3,302
---------
$ (5,978)
=========


Amendment and Restatement of Credit Facility. In connection with the
April 22, 2004 closing of the sale and issuance of the 2014 Notes, we amended
and restated our credit facility. The terms of our amended and restated credit
facility include the following changes, among other things:

o a two year maturity extension to June 28, 2009;

o an additional $50.0 million of senior secured financing on a
revolving basis, resulting in total borrowing capacity of
$155.0 million;

o an interest rate spread which ranges from LIBOR plus 2.50%
per annum to 3.25% per annum or the base rate plus 1.50% per
annum to 2.25% per annum, subject, in each case, to
adjustments based on our senior leverage ratio;

o a commitment fee of 0.50% per annum on the undrawn capacity
regardless of utilization;

o changes to the collateral securing the facility to permit us
to substitute certain assets with other assets.

See "Liquidity and Capital Resources" for more information regarding the credit
facility.

Interest Rate Swap and Cap Agreements. In April 2004, coterminous with
the sale and issuance of the 2014 Notes, we terminated our existing interest
rate swap and cap agreements for an aggregate gain of $3.3 million recognized in
the second quarter of 2004. In addition, to hedge our exposure to fluctuations
in market value, we entered into two new interest rate swap agreements and two
new interest rate cap agreements relating to the 2010 Senior Notes and the 2014
Notes. See "Liquidity and Capital Resources" for more information regarding our
interest rate swap and cap agreements.

Redemption of 2007 Notes Held by and Advances from Extendicare.
Extendicare held $27.9 million of the 2007 Notes prior to the refinancing.
Pursuant to the tender offer, in May 2004 the 2007 Notes held by Extendicare
were redeemed for approximately $28.8 million in cash. Subsequently in May 2004,
Extendicare purchased for cash at market value our 125,000 share investment in
Omnicare Inc., or Omnicare, for $4.9 million, which resulted in a gain of $0.9
million. In addition, Extendicare advanced through our parent company $22.9
million, of which $14.0 million was through an affiliate of the Company. As of
September 30, 2004, the Company owes $19.8 million to its shareholder and
affiliates.

Other Loan Repayments and Refinancing. In August 2004, we prepaid in
full a $9.5 million Industrial Development Revenue Bond which resulted in a
charge to earnings of $0.2 million to write-off deferred financing costs. Also,
in February 2004, we prepaid in full two Industrial Development Revenue Bonds
totaling $13.0 million. The repayment of this debt resulted in a charge to
earnings of $0.4 million to write-off deferred financing costs. In October 2002,
we completed a transaction in which we exercised our right to acquire seven
previously leased nursing facilities in the states of Ohio and Indiana for $17.9
million. The purchase price included cash of $7.4 million and a $10.5 million
interest bearing 10-year note. The interest rate on the note was subject to
negotiation and failing an agreement would have been settled through
arbitration. In the latter part of 2003, we prepaid $4.5 million against the
note. In April 2004, we refinanced the facilities with mortgages whose interest
rates vary with LIBOR above a minimum level, and repaid the remaining balance of
the note due to the seller.


28



Prepayment of Tandem Notes Receivable. In February 2004, Tandem
refinanced two of its skilled nursing facilities and we subsequently received
prepayment in full of $4.4 million of notes receivable held in respect of
certain properties. In June 2004, we accepted and received a cash prepayment of
$16.2 million for the remaining $17.0 million of notes receivable due from
Tandem. After payment of the associated selling expenses of $0.5 million, we
recognized a loss of $1.3 million on this transaction.

Completion of Greystone Divestiture Agreement. During the second
quarter of 2004, we received the final consideration of $10.0 million on the
Vendor Take Back Note plus interest of $2.6 million, which completed our
September 2000 Divestiture Agreement. The initial transaction in 2000 was
treated as a deferred sale since a significant portion of the proceeds was
contingent and we held an option to repurchase the facilities. In the quarter
ended June 30, 2004, we recognized a gain on the sale of assets of $4.9 million
and interest income of $1.7 million relating to the finalization of this
transaction.

Settlement of Medicare Receivable Issues. During 2004, we reached
negotiated settlements with the FI of all significant outstanding Medicare
settlement issues pertaining to revenues earned prior to the implementation of
PPS. In January 2004, we negotiated and subsequently received a cash settlement
of $5.6 million for a specific staffing cost issue involving six specific claims
years. The settlement did not result in any significant adjustment from the
recorded receivable balance. In April 2004, in respect of two cost reporting
years under appeal, we reached a negotiated settlement with the FI regarding an
issue involving the allocation of overhead costs. The settlement will result in
our receiving a payment of approximately $7.7 million, $6.6 million of which we
received in May 2004. We will receive the balance of the payment upon resolution
of other matters concerning the cost report years under appeal. In August 2004,
prior to the PRRB hearing date, we reached a negotiated settlement with the FI
with respect to various issues amounting to $9.8 million, relating to facilities
purchased in the Arbor acquisition in 1997. The settlement will result in the
payment to us of $2.1 million in the fourth quarter of 2004, and our withdrawal
of the remainder of the settlement issues. The settlement receivables had been
reserved for upon the 1999 divestiture of Arbor to Tandem and further within the
provision for divested operations. Upon the sale of Arbor to Tandem, a long-term
liability of $3.7 million (refer to "Other Long-term Liabilities" in note 12 in
our Annual Report on Form 10-K for the year ended December 31, 2003) was accrued
for outstanding tax, Medicare and other claims against Arbor. Upon settlement of
these Medicare matters, we are confident that there are no outstanding claims in
respect of Arbor, however, there can be no assurance that other claims will not
be made until the expiration of the warranty period with Tandem in 2007. As a
result of the Arbor issue settlement, the $6.9 million difference between the
net settlement balance and proceeds to be received was charged against the $3.7
million Arbor long-term liability balance, and $3.2 million against the
liability for divested operations. In September 2004, prior to the PRRB hearing
date, we reached a negotiated settlement with the FI with respect to the
Director of Nursing staff cost issue amounting to $3.2 million and no adjustment
to the net settlement receivable balance. The above settlements will result in
the payment to us of $4.9 million in the fourth quarter of 2004. As a result,
Medicare and Medicaid settlement receivables declined $14.7 million from a
balance of $37.2 million as of December 31, 2003 to $22.5 million as of
September 30, 2004.

Acquisitions. On February 12, 2004, we acquired a nursing facility in
Washington, which we had previously leased, for $1.4 million. On June 1, 2004,
we acquired four nursing facilities (321 beds) in Indiana for cash of
approximately $5.0 million. Our financial results include the operations of a
newly acquired nursing facility in Wisconsin (99 beds) that was purchased on
December 31, 2003 for cash of $4.1 million.

Construction Projects. In the nine months ended September 30, 2004, we
completed four construction projects for a total cost of $10.0 million, which
included a new free-standing assisted living facility with 40 units, two
additions to existing assisted living facilities adding 46 units and an addition
of 20 nursing beds to an existing nursing facility. We have 11 additional
construction projects in progress, which are expected to add 18 nursing beds and
366 assisted living units. The projects are to be completed in 2005 and 2006 and
have a total cost of approximately $42.0 million.

Management and Consulting Services. We commenced managing two new
nursing facilities and transferred management responsibilities to another
long-term care provider while retaining consulting services for fourteen nursing
facilities.


29



Consolidation of Two Facilities. In March 2004, we concluded the
evaluation of two nursing facilities that operate adjacent to one another in
Indiana, both of which require capital renovations. After evaluation of the
respective operations, we made a decision, subject to State of Indiana approval,
to consolidate the two operations into one renovated facility, that upon
completion, will accommodate all residents from both facilities; however,
decrease the total available nursing beds by 46. We expect consolidation of the
two operations to be completed by March 2005. As a result of the decision to
close the one facility, we have recorded a provision of $1.6 million for
impairment of long-lived assets.

Divestitures. In August 2004, we sold all of our Arkansas facilities,
consisting of one nursing (96 beds) and three assisted living facilities (181
units), for $6.1 million. Proceeds consisted of cash of $5.2 million and a
five-year interest-bearing note of $0.9 million. The sale resulted in a pre-tax
loss of $0.6 million. For the nine months ended September 2004 and 2003,
respectively, the Arkansas facilities had revenues of $5.3 million and $5.5
million and earnings before interest, depreciation and income taxes of $0.7
million and $0.4 million.

Transfer of Operations of Nursing Facility in Chippewa Falls,
Wisconsin. In August 2004, we transferred the operations of a nursing facility
(336 beds) in Chippewa Falls, Wisconsin to Lakeside Health L.L.C., or Lakeside,
a subsidiary of Benedictine Health Dimensions, Inc., or Benedictine, for a term
of three years. The transfer of operations was in response to facility citations
for survey deficiencies and an agreement with the State of Wisconsin to transfer
the operations to a new licensee. Under the terms of the agreement, Lakeside is
responsible for all operating costs, including rent payable to us and management
fees payable to Benedictine. We will receive rental income of $0.5 million per
annum, however, are responsible to fund Lakeside for any and all operating
losses from the nursing facility, as defined in the agreement, and to provide to
Lakeside working capital advances of approximately $2.0 million. As of September
30, 2004, we have advanced $3.1 million to Lakeside, which is secured by a first
security interest in Lakeside's accounts receivable and is repayable from future
cash flow of Lakeside, if any. Effective the date of the license transfer, the
State of Wisconsin reduced Lakeside's licensed bed capacity from 336 to 245. In
September 2004, Benedictine completed its plan of correction at Lakeside and
passed its survey with the State of Wisconsin bringing the facility into
regulatory compliance. In the two months Benedictine operated the facility
considerable resources were employed to bring the facility into compliance
resulting in Lakeside reporting a $1.0 million net loss before lease costs,
depreciation, interest and income taxes. We have equally recorded a provision of
$1.0 million against the working capital advances made to Lakeside, and
therefore, as of September 30, 2004, the net carrying value of advances made to
Lakeside is $2.1 million. Prior to the transfer of operations, we had incurred a
loss before lease costs, depreciation, interest and income taxes of $1.2 million
for the seven months ended July 31, 2004 as compared to net earnings before
these items of $0.5 million for the year ended December 31, 2003. Lakeside
generated revenues of $8.9 million for the seven months ended July 31, 2004 and
$18.1 million for the year ended December 31, 2003. Our current estimates of
Lakeside's future cash flow, after coming into compliance and attaining suitable
Medicare occupancies levels, indicate that we are not required to take a charge
for asset impairment under SFAS No. 144, but there cannot be assurance that such
a charge will not be required in the future if these estimates change. We will
continue to monitor the facilities performance in respect of determination of a
potential asset impairment charge.

Other Investment Holdings. At December 31, 2003 and September 30, 2004,
we held a warrant to purchase up to 1.5 million shares of Omnicare common stock,
which had an original attributed carrying value of $4.0 million pursuant to our
sale of our pharmacy to Omnicare in 1998. The warrant has an exercise price of
$48.00 per share and expires in September 2005. The book value of the warrant is
based on the estimated market value which is computed using the Black-Scholes
model. The book value of the warrant as of December 31, 2003 was $4.4 million
and $3.2 million as of June 30, 2004. However, during the third quarter of 2004
the share price of Omnicare common stock declined and has since not recovered,
resulting in the value of the warrant declining to $0.3 million. Prior to third
quarter of 2004, the change in book value had been recorded through a charge to
Accumulated Other Comprehensive Income ("AOCI"). In the third quarter of 2004,
we decided to write-off our $4.0 million investment (refer to note 8) as the
likelihood of the warrant being in-the-money before it expires had significantly
declined as a result of the recent decrease in Omnicare's share price.


30



EVENTS SUBSEQUENT TO SEPTEMBER 30, 2004

Agreement to Acquire ALC

On November 4, 2004, we entered into a definitive merger and
acquisition agreement with ALC, of Dallas, Texas providing for the acquisition
of all of the outstanding shares and stock options of ALC for $18.50 per share
totaling approximately $132 million. Total consideration for the transaction
including the assumption of debt is expected to be approximately $280 million.
ALC has a portfolio of 177 assisted living facilities, comprised of 122 owned
properties and 55 leased facilities representing 6,838 units, located in 14
states; many in markets where we currently operate. We intend to finance the
acquisition by using available cash on hand and drawing down on our line of
credit. The completion of the acquisition is subject to certain conditions,
including approval by ALC's shareholders and certain customary regulatory
approvals. Both ALC and us are working toward closing the transaction during the
early part of the first quarter of 2005.

Medicare Rates

Effective October 1, 2004 Medicare rates increased 2.8% based on the
federal register released on July 30, 2004. Based on the Medicare case mix and
average daily census as of September 30, 2004, we estimate the increase will
result in additional revenues of approximately $7.0 million which will support
higher operating costs for resident care.

EVENTS PRIOR TO 2004

The most significant event in 2003 was the continued improvement in
total census, particularly Medicare census. Total ADC, increased to 12,490 in
2003 from 12,319 in 2002 on a same facility basis, representing a 1.4% increase
over 2002. Medicare ADC increased to 1,935 in 2003 from 1,639 in 2002 on a same
facility basis, representing a 18.1% increase over 2002. The improvement in
census was the direct result of a number of our initiatives, including the
implementation of consistent admission practices, the Medicare certification of
all our skilled nursing facility beds and senior management's focus on census,
all of which drove the improved financial results for the 2003 fiscal year.

The October 2003 Medicare rate increase, which included an
Administrative Fix of 3.26% in addition to the market basket increase of 3%, was
partial recognition by CMS of past under-funding of the industry.

On December 31, 2003, we acquired a nursing facility (99 beds) in
Manitowoc, Wisconsin for $4.1 million. During 2003, we commenced seven new
developments involving additions to two nursing facilities (38 beds) and to four
assisted living facilities (87 units), and the construction of one new
free-standing assisted living facility.

SIGNIFICANT ASSETS AND LIABILITIES

Assets, Liabilities and Contingencies Resulting from Divestiture
Program. As a result of the divestiture programs in Florida and Texas, we
received cash proceeds and notes, and we retained interest in, or ownership of,
certain nursing facility properties and entered into ongoing consulting service
agreements with operators in these two states. In the first six months of 2004,
we accepted and received $30.6 million in cash in settlement of outstanding
notes from Tandem and Greystone. As of September 30, 2004, we:

o held $7.2 million in non-current amounts receivable from
Senior Health - South, Inc., or Senior Health - South, and
Senior Health - Texas, Inc., or Senior Health - Texas; and

o owned six leased nursing home properties in Florida and four
leased nursing home properties in Texas with a net book value
of $14.5 million, and subleased another 12 properties in
Texas.


31



We lease our six Florida properties to Senior Health - South with lease
expiration dates in December 2006. We lease our four Texas properties to Senior
Health - Texas with lease expiration dates in September 2006 and sublease 12
Texas properties to Senior Health - Texas with sublease expiration dates in
February 2012. In addition, we provide on-going consulting services to Senior
Health - South and Senior Health - Texas and earn rental income from the
operators of these facilities. As of September 30, 2004, we had $7.2 million in
non-current accounts receivable due from Senior Health - Texas and Senior Health
- - South. As a result, our earnings and cash flow can be influenced by the
financial stability of these unrelated companies.

We have recorded provisions for all estimated future costs related to
operations that we disposed of. Those estimates were made at the time of
disposition, recorded in a divested operations liability account and may be
subject to revisions, which may impact our future earnings. On an on-going basis
we review the levels of our overall reserves for losses related to our Florida
and Texas operations, which reserves were initially established when we decided
to exit these states. During 2002, as a result of events that became known to us
then, we concluded that we should increase our overall reserves by $5.3 million
for cost report and other settlements with the State of Florida and other
Medicare fiscal intermediaries, collection of receivables and settlement of
claims with suppliers and employees. During 2004 and 2003, we settled certain
Medicare and Medicaid claims and charged to the divested operations liability
account approximately $3.2 million and $1.3 million, respectively.

We entered into a preferred provider agreement with Omnicare, Inc.
pursuant to the disposition of our pharmacy operations in 1998. The terms of the
preferred provider agreement enabled Omnicare to execute pharmacy service
agreements and consulting service agreements with all of our skilled nursing
facilities. In connection with its agreements to provide pharmacy services,
Omnicare has requested arbitration for an alleged lost profits claim related to
our disposition of assets, primarily in Florida. Damage amounts, if any, cannot
be reasonably estimated based on information available at this time. An
arbitration hearing for this matter has not yet been scheduled. We believe we
have interpreted correctly and complied with the terms of the preferred provider
agreement; however, we cannot be assured that other claims will not be made with
respect to the agreement.

Medicare and Medicaid Settlement Receivables. As of September 30, 2004,
we are pursuing settlement of a number of outstanding Medicare and Medicaid
receivable balances, which, in aggregate, have a net book value of $22.5
million. For Medicare revenues earned prior to the implementation of PPS and
Medicaid programs with a retrospective reimbursement system, differences between
revenues that we ultimately expect to be realized from these programs and
amounts received are reflected as accounts receivable, or as accrued liabilities
when payments have exceeded revenues that we ultimately expect to receive. For
Medicare pre-PPS claims, normally such issues are resolved during the audit
process, however, we record general provisions for disagreements that require
settlement through a formal appeal process. During 2004, we reached negotiated
settlements of all significant outstanding Medicare settlement issues pertaining
to revenues earned prior to the implementation of PPS with the FI.

Medicare and Medicaid settlement receivables declined $14.7 million
from a balance of $37.2 million as of December 31, 2003 to $22.5 million as of
September 30, 2004. Refer to "Significant Events and Developments" for details
of changes in the settlement receivables balance. We continue to work on the
balance of other Medicare claims with the FI and on an on-going basis with each
of the states in respect of Medicaid receivables.

Self-Insured Liabilities. We have $38.6 million in accruals for
self-insured liabilities with respect to general and professional liability
claims as of September 30, 2004. An actuarial valuation was completed as of
September 30, 2004 and it was determined that no adjustment was required to the
accrual for self-insured liability amounts on the balance sheet. We have
estimated that approximately $18.0 million of this liability will be paid within
the next twelve months. The majority of the liability balance was accrued during
the period that we operated in Florida and Texas.

KEY PERFORMANCE INDICATORS

We manage our business through monitoring certain key performance
indicators. The most important key performance indicators are:

Census

Census is defined as the number of residents occupying a bed (or unit
in the case of an assisted living facility).


32



Average Daily Census

Average Daily Census, or ADC, is the number of residents occupying a
bed over a period of time, divided by the number of days in that period.

Occupancy Percentage

Occupancy is measured as the percentage of census relative to the total
available resident beds. Total available resident beds is the number of beds (or
units in the case of an assisted living facility) available for occupancy
multiplied by the number of days in the period.

Quality Mix

Quality mix is the measure of the level of non-Medicaid census. In most
states, Medicaid is the most unattractive payor source as rates are the lowest
of all payor types.

Average Revenue Rate by Payor Source

The average revenue rate by each payor source influences our focus and
marketing efforts to place certain resident payor types and in certain states
varies based on the acuity of care required by a resident. The change in revenue
rates is largely dictated by CMS and state governments.

EBITDA and EBITDA Percentage

EBITDA is defined as net earnings (loss) before income taxes, interest
expense net of interest income, valuation adjustment on interest rate caps,
depreciation and amortization, and non-cash, non-recurring (gains) and losses,
including disposal of assets, provision for closure and exit costs and other
items, early retirement of debt and impairment of long-lived assets. EBITDA is
not a measure of performance under accounting principles generally accepted in
the United States of America, or GAAP. We use EBITDA as a key performance
indicator and EBITDA expressed as a percentage of total revenues as a
measurement of margin. We understand that EBITDA, or derivatives thereof, are
customarily used by lenders, financial and credit analysts, and many investors
as a performance measure in evaluating healthcare acquisitions. Moreover,
substantially all of our financing agreements, including the indenture governing
our 2010 Senior Notes and our Credit Facility, contain covenants in which EBITDA
is used as a measure of compliance. Thus, we use EBITDA to monitor our
compliance with these financing agreements. EBITDA should not be considered in
isolation or as a substitute for net income, cash flows from operating
activities and other income or cash flow statement data prepared in accordance
with GAAP, or as a measure of profitability or liquidity.

REVIEW OF KEY PERFORMANCE INDICATORS

In order to compare our performance between periods, we assess the key
performance indicators for all of our facilities, as well as the facilities that
we operated in all reported periods, or same facility operations. Set forth
below, we provide an analysis of our key performance indicators in total, and,
where appropriate, on a same facility basis and discuss the significant trends
when comparing the three months and nine months ended September 30, 2004 to the
same periods in 2003. The same facility basis figures exclude the December 2003
acquisition of a nursing facility in Manitowoc, Wisconsin, the newly-constructed
assisted living facility completed in May 2004, the June 2004 acquisition of
four nursing facilities in Indiana, the August 2004 sale of a nursing facility
and three assisted living facilities located in Arkansas and the August 2004
transfer of a nursing facility in Wisconsin to Benedictine.


33



Nursing Facilities - ADC and Quality Mix

The following table sets forth the ADC, by type of payor, and the
quality mix for all of our skilled nursing facilities.



THREE MONTHS NINE MONTHS
ENDED SEPTEMBER 30 ENDED SEPTEMBER 30
----------------------- -----------------------
2004 2003 2004 2003
-------- -------- -------- --------

Medicare ........................ 2,102 1,970 2,153 1,978
Private and other ............... 2,192 2,200 2,199 2,213
-------- -------- -------- --------
Quality Mix .................. 4,294 4,170 4,352 4,191
Medicaid ........................ 8,809 8,745 8,698 8,682
-------- -------- -------- --------
Total......................... 13,103 12,915 13,050 12,873
======== ======== ======== ========


The following table sets forth for the three months ended September 30,
2004 and 2003 the ADC, by type of payor and percentage of ADC by payor type for
all of our nursing facilities, presented on a same-facility basis, and showing
the percentage change in ADC between years.




THREE MONTHS ENDED SEPTEMBER 30
------------------------------------------------------
2004 2003 % CHANGE
----------------------- -----------------------
% OF % OF 2004 TO
ADC TOTAL ADC TOTAL 2003
-------- -------- -------- -------- --------

Medicare ............. 2,052 16.2% 1,906 15.2% 7.6%
Private and other..... 2,117 16.7% 2,113 16.9% 0.2%
-------- -------- -------- -------- --------
Quality Mix .......... 4,169 32.9% 4,019 32.1% 3.7%

Medicaid ............. 8,499 67.1% 8,485 67.9% 0.2%
-------- -------- -------- -------- --------
Total ............. 12,668 100.0% 12,504 100.0% 1.3%
======== ======== ======== ======== ========


The following table sets forth for the nine months ended September 30,
2004 and 2003 the ADC, by type of payor and percentage of ADC by payor type for
all of our nursing facilities, presented on a same-facility basis, and showing
the percentage change in ADC between years.



NINE MONTHS ENDED SEPTEMBER 30
------------------------------------------------------
2004 2003 % CHANGE
----------------------- -----------------------
% OF % OF 2004 TO
ADC TOTAL ADC TOTAL 2003
-------- -------- -------- -------- --------

Medicare .............. 2,092 16.7% 1,914 15.4% 9.2%
Private and other...... 2,104 16.7% 2,126 17.0% (1.0%)
-------- -------- -------- -------- --------
Quality Mix ........... 4,196 33.4% 4,040 32.4% 3.9%

Medicaid .............. 8,375 66.6% 8,420 67.6% (0.5%)
-------- -------- -------- -------- --------
Total ............... 12,571 100.0% 12,460 100.0% 0.9%
======== ======== ======== ======== ========


On a same facility basis, total ADC increased 0.9% between the nine
months ended September 30, 2004 and 2003. On a same facility basis, Medicare ADC
increased 9.2% between 2004 and 2003. As a result, the percentage of Medicare
ADC to all payor sources increased to 16.7% in 2004, as compared to 15.4% in
2003. The improvement in census was the direct result of a number of
initiatives, including an implementation of consistent admission practices, the
Medicare certification of all nursing facility beds, and senior management's
focus on census, all of which drove the improved financial results for 2004.


34



The following table sets forth, for each quarter in 2004 and 2003, the
ADC, by type of payor, for all of our nursing facilities, presented on a
same-facility basis:



2004 2003
------------------------------------- -----------------------------------------------------
3RD 2ND 1ST 4TH 3RD 2ND 1ST
-------- -------- -------- -------- -------- -------- --------

Medicare ................ 2,052 2,073 2,153 1,994 1,906 1,938 1,901
Private and other ....... 2,117 2,099 2,095 2,158 2,113 2,121 2,144
-------- -------- -------- -------- -------- -------- --------
Quality Mix ............. 4,169 4,172 4,248 4,152 4,019 4,059 4,045

Medicaid ................ 8,499 8,373 8,251 8,427 8,485 8,358 8,415
-------- -------- -------- -------- -------- -------- --------
Total .................. 12,668 12,545 12,499 12,579 12,504 12,417 12,460
======== ======== ======== ======== ======== ======== ========


All Nursing and Assisted Living Facilities - Occupancy and Number of Facilities
Under Operation

Below are tables setting forth occupancy percentages, ADC and
operational resident capacity for the three months ended September 30, 2004 and
2003.

All Facilities:

The below table is for all our nursing and assisted living facilities
in total:




OCCUPANCY OPERATIONAL RESIDENT
PERCENTAGE ADC CAPACITY
------------------------ ----------------------- ------------------------------
2004 2003 2004 2003 2004 2003
-------- -------- -------- -------- -------- --------

Nursing ........................... 92.1% 91.6% 13,103 12,915 14,220 14,099
Assisted Living:
Mature facilities ............ 85.2% 86.3% 1,314 1,407 1,542 1,631
Developmental facilities ..... 60.4% 97.1% 111 95 184 98
-------- -------- -------- -------- -------- --------
Total Assisted Living ........ 82.5% 86.9% 1,425 1,502 1,726 1,729
-------- -------- -------- -------- -------- --------
Nursing and Assisted Living ....... 91.1% 91.1% 14,528 14,417 15,946 15,828
======== ======== ======== ======== ======== ========


Due to our expansion and development plans which involve both new
assisted living facilities and the expansion of existing facilities, the
occupancy and ADC information is split between mature and developmental
facilities. Mature facilities are those which have been operational for 12
months; and developmental facilities include either facilities which have
undergone additions or have opened within the past 12 months.

Same Facility Basis:

The below table is for all of our nursing and assisted living
facilities on a same facility basis:



OCCUPANCY OPERATIONAL RESIDENT
PERCENTAGE ADC CAPACITY
------------------------ ----------------------- -----------------------
2004 2003 2004 2003 2004 2003
-------- -------- -------- -------- -------- --------

Nursing ................................ 92.6% 91.5% 12,668 12,504 13,686 13,667
Assisted Living:
Mature facilities ................. 84.4% 85.7% 1,198 1,243 1,420 1,450
Developmental facilities .......... 67.4% 97.1% 97 95 144 98
-------- -------- -------- -------- -------- --------
Total Assisted Living ............. 82.8% 86.4% 1,295 1,338 1,564 1,548
-------- -------- -------- -------- -------- --------
Nursing and Assisted Living ............ 91.6% 91.0% 13,963 13,842 15,250 15,215
======== ======== ======== ======== ======== ========




35

On a same-facility basis, occupancy percentages decreased within the
assisted living facilities to 82.8% for the three months ended September 30,
2004 from 86.4% in the comparable 2003 period. The decrease in occupancy
percentage within the assisted living facilities was primarily due to the
opening in 2004 of several new wings at certain of the facilities that were not
yet fully occupied as of September 30, 2004. However, mature facilities also had
a softening in census.

The following table sets forth, for each quarter in 2004 and 2003, the
ADC for all of our nursing and assisted living facilities presented on a
same-facility basis:



2004 2003
--------------------------------------- ---------------------------------------------------
3RD 2ND 1ST 4TH 3RD 2ND 1ST
----------- ----------- ----------- ----------- ----------- ----------- ---------

Nursing ........................... 12,668 12,545 12,499 12,579 12,504 12,417 12,460
Assisted Living ................... 1,295 1,322 1,328 1,335 1,338 1,316 1,335
----------- ----------- ----------- ----------- ----------- ----------- ---------

Nursing and Assisted Living ....... 13,963 13,867 13,827 13,914 13,842 13,733 13,795
=========== =========== =========== =========== =========== =========== =========



Below are tables setting forth occupancy percentages, ADC and
operational resident capacity for the nine months ended September 30, 2004 and
2003.

All Facilities:

The below table is for all our nursing and assisted living facilities
in total:



OCCUPANCY OPERATIONAL RESIDENT
PERCENTAGE ADC CAPACITY
2004 2003 2004 2003 2004 2003
---------- ---------- ---------- ---------- ---------- ----------

Nursing ......................... 91.6% 91.4% 13,050 12,873 14,242 14,088
Assisted Living:
Mature facilities .......... 86.3% 85.4% 1,367 1,401 1,584 1,641
Developmental facilities ... 68.4% 96.5% 102 94 149 98
---------- ---------- ---------- ---------- ---------- ----------
Total Assisted Living ...... 84.8% 86.0% 1,469 1,495 1,733 1,739
---------- ---------- ---------- ---------- ---------- ----------

Nursing and Assisted Living ..... 90.9% 90.8% 14,519 14,368 15,975 15,827
========== ========== ========== ========== ========== ==========


Same Facility Basis:

The below table is for all of our nursing and assisted living
facilities on a same facility basis:



OCCUPANCY OPERATIONAL RESIDENT
PERCENTAGE ADC CAPACITY
2004 2003 2004 2003 2004 2003
------------ ------------ ------------ ------------ ------------ ------------

Nursing ........................ 91.9% 91.2% 12,571 12,460 13,683 13,656
Assisted Living:
Mature facilities ......... 85.7% 84.6% 1,219 1,235 1,422 1,460
Developmental facilities .. 75.6% 96.5% 96 95 127 98
------------ ------------ ------------ ------------ ------------ ------------
Total Assisted Living ..... 84.9% 85.3% 1,315 1,330 1,549 1,558
------------ ------------ ------------ ------------ ------------ ------------
Nursing and Assisted Living .... 91.2% 90.6% 13,886 13,790 15,232 15,214
============ ============ ============ ============ ============ ============


On a same-facility basis, occupancy percentages decreased within the
assisted living facilities to 84.9% for the nine months ended September 30, 2004
from 85.3% in the comparable 2003 period. The decrease in occupancy percentage
within the assisted living facilities was primarily due to the opening in 2004
of several new wings at certain of the facilities that were not yet fully
occupied as of September 30, 2004.



36


The following table sets forth the number of facilities under
operation.



AS OF AS OF
SEPTEMBER 30, DECEMBER 31,
2004 2003
------------- -------------

Percent of facilities owned ............ 94.2% 93.7%
Number of facilities under operation ... 173 174



Skilled Nursing Facilities - Average Revenue per Resident Day by Payor Source

The following table sets forth the average nursing revenue per resident
day by payor source, including ancillary revenue and the impact of prior year
revenue adjustments



THREE MONTHS NINE MONTHS
ENDED SEPT. 30 ENDED SEPT. 30
2004 2003 2004 2003
------------- ------------- ------------- -------------

Medicare (Part A and Part B) ...... $ 356.88 $ 311.82 $ 353.68 $ 317.36
Private and other ................. $ 192.36 $ 185.29 $ 191.59 $ 183.71
Medicaid .......................... $ 145.17 $ 135.87 $ 139.26 $ 132.18
------------- ------------- ------------- -------------
Total ......................... $ 187.02 $ 171.13 $ 183.45 $ 169.50
============= ============= ============= =============


During the 2004 quarter, we recorded favorable prior year Medicaid
adjustments of $2.0 million and favorable Medicaid adjustments of $2.6 million
pertaining to the six months ended June 30, 2004, both relating to retroactive
adjustment of rates. During the 2003 quarter, we recorded negative prior period
Medicare revenue adjustments of $2.2 million for a provision made pertaining to
individual claims in dispute with the FI for the cost report years 1996
through1998, partially offset by favorable prior period Medicaid revenue
adjustments of $1.9 million.

During the nine months ended September 30, 2004, we recorded favorable
prior period Medicaid revenue adjustments of $3.3 million pursuant to the
settlement of state cost reports and retroactive adjustment of rates. During the
comparable 2003 period, we recorded favorable prior period Medicaid revenue
adjustments of $4.5 million, which included a recovery of $3.4 million in
Medicaid revenues resulting from a favorable court decision in the State of Ohio
relating to the recovery of alleged government overpayments for adjudicated
Medicaid cost report periods and negative prior period Medicare revenue
adjustments of $2.2 million for a provision made pertaining to individual claims
in dispute with the FI for the cost report years 1996 through 1998.

The following table sets forth the average revenue rate by payor
source, excluding the above-mentioned revenue adjustments, and the percentage
changes between years. In addition, the Medicare - Part A rate is also reported.



THREE MONTHS NINE MONTHS
ENDED SEPTEMBER 30 ENDED SEPTEMBER 30
--------------------------------------------- ---------------------------------------------
2004 2003 CHANGE 2004 2003 CHANGE
------------- ------------- ------------- ------------- ------------- -------------

Medicare (Part A and Part B) .. $ 356.88 $ 323.96 10.2% $ 353.68 $ 321.43 10.0%
Private and other ............. $ 192.36 $ 185.29 3.8% $ 191.59 $ 183.71 4.3%
Medicaid ...................... $ 139.50 $ 133.46 4.5% $ 137.86 $ 130.29 5.8%
------------- ------------- ------------- ------------- ------------- -------------
Total ..................... $ 183.21 $ 171.35 6.9% $ 182.51 $ 168.86 8.1%
============= ============= ============= ============= ============= =============
Medicare Part A only .......... $ 322.86 $ 294.12 9.8% $ 321.73 $ 292.93 9.8%


The Medicare rate increased 10.0% in the 2004 period compared to the
2003 period, of which 6.26% was the result of the October 2003 Medicare rate
increase that included an Administrative Fix of 3.26%. The balance of the
increase is attributable to an increase in the acuity and level of
rehabilitative residents admitted.



37


EBITDA and EBITDA Percentage

The following table sets forth a reconciliation of net income before
taxes and EBITDA.



THREE MONTHS NINE MONTHS
ENDED SEPTEMBER 30 ENDED SEPTEMBER 30
----------------------------- -----------------------------
2004 2003 2004 2003
------------- ------------- ------------- -------------
(DOLLARS IN THOUSANDS)

Net income before income taxes ........................ $ 16,749 $ 8,999 $ 45,858 $ 19,801
Add (deduct):
Depreciation and amortization ....................... 8,805 9,409 26,317 27,719
Interest expense, net ............................... 4,750 7,837 15,719 23,557
Valuation adjustment on interest rate caps ........... 2,030 (225) 6,423 (9)
Loss (gain) on disposal of assets and
impairment of long-lived assets ................... 4,573 -- 1,716 --
Loss on refinancing and retirement of debt .......... 152 -- 6,484 --
------------- ------------- ------------- -------------

EBITDA ................................................ $ 37,059 $ 26,020 $ 102,517 $ 71,068
============= ============= ============= =============


The following table sets forth the calculations of EBITDA percentages:



THREE MONTHS NINE MONTHS
ENDED SEPTEMBER 30 ENDED SEPTEMBER 30
--------------------------- ---------------------------
2004 2003 2004 2003
------------ --------- ---------- ----------
(DOLLARS IN THOUSANDS)

EBITDA...................................... $ 37,059 $ 26,020 $ 102,517 $ 71,068
Revenues.................................... $ 242,429 $ 220,030 $ 707,258 $ 644,714

EBITDA as percentage of total revenues...... 15.3% 11.8% 14.5% 11.0%


EBITDA, as a percentage of total revenues, increased to 15.3% in the
2004 quarter from 11.8% in the 2003 quarter and to 14.5% in the 2004 period from
11.0% in the 2003 period. The increase was attributable to the improvement in
Medicare census and reductions in certain operating costs as a percentage of
revenues, primarily wages and benefits, and prior period Medicaid revenue rate
adjustments.

In the 2004 quarter, we recorded favorable prior year Medicaid revenue
adjustments of $2.0 million and favorable Medicaid revenue adjustments relating
to the six months ended June 30, 2004 of $2.6 million. In the 2003 quarter, we
recorded negative prior year Medicare revenue adjustments of $2.2 million,
offset by favorable Medicaid revenue adjustments of $1.9 million. Exclusive of
these adjustments, EBITDA as a percentage of total revenue was 13.6% in the 2004
quarter compared to 11.9% in the 2003 quarter. For the 2004 quarter, the $1.6
million effect of the Lakeside post-transfer working capital provision and net
loss before lease costs, depreciation, interest and income taxes, net of rental
income received, was to decrease EBITDA as a percentage of total revenues by
0.8%.

In the 2004 period, we recorded favorable prior year Medicaid revenue
adjustments of $3.4 million. In the 2003 period, we recorded favorable Medicaid
revenue adjustments of $4.5 million, offset by negative prior year Medicare
revenue adjustments of $2.2 million. Exclusive of these adjustments, EBITDA as a
percentage of total revenue was 14.1% in the 2004 period compared to 10.7% in
the 2003 period. For the 2004 period, the $2.1 million effect of the Lakeside
post-transfer working capital advance provision and net loss before lease costs,
depreciation, interest and income taxes, net of the rental income received, was
to decrease EBITDA as a percentage of total revenues by 0.5%.


38


RESULTS FROM OPERATIONS

The following table sets forth details of our revenues and earnings as
a percentage of total revenues:



THREE MONTHS NINE MONTHS
ENDED SEPTEMBER 30 ENDED SEPTEMBER 30
---------------------------- ----------------------------
2004 2003 2004 2003
------------ ------------ ------------ ------------

Revenues

Nursing and assisted living facilities .............. 96.9% 96.7% 96.9% 96.8%
Outpatient therapy .................................. 1.2 1.4 1.2 1.3
Other ............................................... 1.9 1.9 1.9 1.9
------------ ------------ ------------ ------------
100.0 100.0 100.0 100.0
Operating and general and administrative costs ........ 83.8 87.1 84.6 87.9
Lease costs, depreciation and amortization ............ 4.6 5.3 4.7 5.4
Interest expense, net ................................. 2.0 3.6 2.2 3.7
Valuation adjustment on interest rate cap ............. 0.8 (0.1) 0.9 --
Loss (gain) on disposal of assets and impairment
of long-lived assets ............................. 1.8 -- 0.2 --

Loss on refinancing and retirement of debt ............ 0.1 -- 0.9 --
------------ ------------ ------------ ------------
Earnings before income taxes .......................... 6.9 4.1 6.5 3.0
Income tax expense .................................... 2.6 1.6 2.4 1.2
------------ ------------ ------------ ------------
Net earnings .......................................... 4.3% 2.5% 4.1% 1.8%
============ ============ ============ ============



THREE MONTHS ENDED SEPTEMBER 30, 2004 COMPARED WITH THREE MONTHS ENDED SEPTEMBER
30, 2003

REVENUES

Revenues in the three months ended September 30, 2004, or 2004 quarter,
increased $22.4 million, or 10.2%, to $242.4 million from $220.0 million in the
three months ended September 30, 2003, or 2003 quarter. Outpatient therapy and
other revenues increased by $0.2 million in the 2004 quarter due to increased
rental revenue from our leased Florida facilities and consulting revenues from
new contracts.



39


Revenues from nursing and assisted living facilities increased $22.2
million in the 2004 quarter compared to the 2003 quarter, including $0.2 million
as a result of the acquisition of a nursing facility in Wisconsin on December
31, 2003, a newly-constructed assisted living facility completed in May 2004 in
Wisconsin, and the acquisition of four nursing facilities in Indiana in June
2004, partially offset by the sale of the facilities in Arkansas in August 2004
and the transfer to a third party of the operations of a nursing facility in
Wisconsin in August 2004. Revenues from nursing and assisted living facilities
on a same facility basis increased $22.0 million, or 10.4% in the 2004 quarter.
This increase was attributable to the following:



DOLLARS IN
MILLIONS
----------

o a 4.8% increase (excluding prior year adjustments) in the average daily
nursing Medicaid rate (which included cost-offset funding as a result
of increased state assessments and bed taxes of $1.2 million)........................ $ 5.0
o an increase in Medicare revenues due to the 6.26% Medicare Part A rate
increase effective October 1, 2003................................................... 3.6
o an increase in Medicare residents from 15.2% of total in the 2003 quarter to
16.2% in the 2004 quarter............................................................ 2.1
o an increase in nursing resident ADC from 12,460 in the 2003 quarter to
12,571 in the 2004 quarter........................................................... 2.1
o an increase in nursing ancillary revenues............................................ 1.7
o an increase in Medicare revenues due to the improvement in RUGs mix and
other factors........................................................................ 1.5
o increases in other average daily nursing rates....................................... 1.0
o an increase in assisted living revenues due to increased occupancy and higher rates.. 0.1
------
17.1

These increases were adjusted by:

o Medicaid rate adjustments relating to the six months ended June 30, 2004............. 2.6
o Favorable prior year revenue adjustments of $2.0 million recorded in
the 2004 quarter compared to net unfavorable prior year adjustments of
$0.3 million recorded in the 2003 quarter............................................ 2.3
------

Total increase in revenues from same facility nursing and assisted living centers............. $ 22.0
======



OPERATING AND GENERAL AND ADMINISTRATIVE COSTS

Operating and general and administrative costs increased $11.4 million,
or 6.0%, in the 2004 quarter compared to the 2003 quarter, including $1.0
million as a result of the acquisition of a nursing facility in Wisconsin on
December 31, 2003, the newly-constructed assisted living facility completed in
May 2004 in Wisconsin, and the acquisition of four nursing facilities in Indiana
in June 2004, partially offset by the sale of the facilities in Arkansas in
August 2004 and the transfer to a third party of the operations of a nursing
facility in Wisconsin in August 2004. Operating and general and administrative
costs on a same facility basis increased $10.4 million, or 5.6%. This increase
was attributable to the following:



DOLLARS IN
MILLIONS
----------

o wages, benefits and contracted staffing, which included an average wage
rate increase of 3.0%................................................................ $ 9.0
o state assessments and bed taxes...................................................... 1.2
o drug expense due to higher resident census, Medicare mix and drug prices............. 1.2
o other operating and administrative expenses ......................................... (1.0)
------

Total increase in same facility operating and general and administrative costs................ $ 10.4
======


LEASE COSTS, DEPRECIATION AND AMORTIZATION

Lease costs decreased $0.1 million to $2.2 million when comparing the
2004 quarter to the 2003 quarter. Depreciation and amortization decreased $0.6
million to $8.8 million in the 2004 quarter compared to $9.4 million in the 2003
quarter due to the discontinuation of depreciation on assets held for
divestiture as of January 1, 2004.




40


INTEREST EXPENSE, NET

Interest expense, net of interest income, decreased $3.1 million to
$4.7 million for the 2004 quarter compared to $7.8 million for the 2003 quarter.
The weighted average interest rate of all long-term debt decreased to
approximately 5.99% during the 2004 quarter compared to approximately 7.61%
during the 2003 quarter. Interest income was $0.5 million lower in the 2004
quarter than in the 2003 quarter primarily due to the collection of notes
receivable in February 2004. The average debt level decreased to $295.5 million
during the 2004 quarter compared to $397.2 million during the 2003 quarter.

VALUATION ADJUSTMENT ON INTEREST RATE CAPS

The valuation adjustment on interest rate caps was expense of $2.0
million for the 2004 quarter compared to income of $0.2 million in the 2003
quarter. The value of the caps decreased in the 2004 quarter due to a decrease
in long-term market interest rates and a decrease in the volatility of projected
future six-month LIBOR interest rates. The valuation adjustment on the interest
rate caps, formerly included in interest income, was reclassified to a separate
line on the income statement.

GAIN (LOSS) ON DISPOSAL OF ASSETS AND IMPAIRMENT OF LONG-LIVED ASSETS

Loss on disposal of assets was $4.6 million for the 2004 quarter. The
loss on the write-off of the Omnicare warrant in September 2004 was $4.0
million. The sale of our Arkansas facilities for $6.1 million resulted in a loss
of $0.6 million in August 2004.

LOSS ON REFINANCING AND RETIREMENT OF DEBT

Loss on refinancing and retirement of debt in the 2004 quarter of $0.2
million was due to the extinguishment in August 2004 of an Industrial
Development Revenue Bond totaling $9.5 million.

INCOME TAXES

Income tax expense for the 2004 quarter was $7.8 million compared to
$3.6 million for the 2003 quarter. Our effective tax rate was 37.5% for the 2004
quarter compared to 40.0% for the 2003 quarter. The decrease in the effective
tax rate resulted from current and prior year state deferred income tax benefits
and the impact of permanent items between the two years. When we assess the
realizability of deferred tax assets, we consider whether it is more likely than
not that some portion or all of the deferred tax assets will not be realized and
record a valuation allowance, if required. The ultimate realization of deferred
tax assets depends upon us generating future taxable income during the periods
in which those temporary differences become deductible. We consider the
scheduled reversal of deferred tax liabilities, projected future taxable income
and tax planning strategies when we make this assessment.

NET EARNINGS

Net earnings for the 2004 quarter were $10.5 million compared to $5.4
million for the 2003 quarter. The improvement in net earnings was due to the
reasons described herein.

RELATED PARTY TRANSACTIONS

We insure certain risks, including comprehensive general liability,
property coverage, excess workers' compensation and employer's liability
insurance, with Laurier Indemnity Company and Laurier Indemnity Ltd., affiliated
insurance subsidiaries of Extendicare. We recorded approximately $2.7 million of
expenses for this purpose for both the 2004 quarter and 2003 quarter.




41


We purchase computer hardware and software support services from
Virtual Care Provider, Inc., an affiliated subsidiary of Extendicare Inc.
Expenses related to these services were $1.2 million and $1.7 million for the
2004 quarter and 2003 quarter, respectively.

Extendicare held $27.9 million of the 2007 Notes prior the refinancing.
Pursuant to the tender offer, in May 2004 the 2007 Notes held by Extendicare
were redeemed for approximately $28.8 million in cash. Subsequently in May 2004,
Extendicare purchased at market value all of our 125,000 common share investment
in Omnicare, for $4.9 million in cash, which resulted in a gain of $0.9 million.
In addition, Extendicare advanced through our parent company $22.9 million, of
which $14.0 million was through an affiliate. As a result, as of September 30,
2004, we owed $19.8 million to our shareholder and an affiliate.

NINE MONTHS ENDED SEPTEMBER 30, 2004 COMPARED WITH NINE MONTHS ENDED SEPTEMBER
30, 2003

REVENUES

Revenues in the nine months ended September 30, 2004, or 2004 period,
increased $62.6 million, or 9.7%, to $707.3 million from $644.7 million in the
nine months ended September 30, 2003, or 2003 period. Outpatient therapy and
other revenues increased by $1.3 million in the 2004 period due to increased
lease revenue and management and consulting revenue.

Revenues from nursing and assisted living facilities increased $61.3
million in the 2004 period compared to the 2003 period, including $3.5 million
as a result of the acquisition of a nursing facility in Wisconsin on December
31, 2003, the newly-constructed assisted living facility completed in May 2004
in Wisconsin, and the acquisition of four nursing facilities in Indiana in June
2004, partially offset by the sale of the facilities in Arkansas in August 2004
and the transfer to a third party of the operations of a nursing facility in
Wisconsin in August 2004. Revenues from nursing and assisted living facilities
on a same facility basis increased $57.8 million, or 9.6% in the 2004 period.
This increase was attributable to the following:



42




DOLLARS IN
MILLIONS
----------

o a 5.8% increase (excluding prior year adjustments) in the average daily
nursing Medicaid rate (which included cost-offset funding as a result
of increased state assessments and bed taxes of $4.5 million)................................... $ 17.3
o an increase in Medicare revenues due to the 6.26% Medicare Part A rate
increase effective October 1, 2003.............................................................. 10.9
o an increase in Medicare residents from 15.4% of total in the 2003
period to 16.7% in the 2004 period.............................................................. 7.8
o an increase in Medicare revenues due to the improvement in RUGs mix and
other factors................................................................................... 5.9
o an increase in nursing ancillary revenues....................................................... 4.2
o a increase in nursing resident ADC census from 12,460 in the 2003 period to 12,571
in the 2004 period.............................................................................. 3.8
o increases in other average daily nursing rates.................................................. 3.7
o increase due to one extra day in the 2004 period................................................ 2.1
o an increase in assisted living revenues due to increased occupancy and higher rates............. 1.1
------
56.8

These increases were offset by:

o favorable prior year revenue adjustments recorded in the 2004 period of
$3.3 million compared to favorable prior year revenue adjustments of
$2.3 million recorded in the 2003 period, which included a recovery of
$3.4 million in Medicaid revenues relating to the outcome of a
favorable court decision in the State of Ohio................................................... 1.0
------

Total increase in revenues from same facility nursing and assisted living centers........................ $ 57.8
======


OPERATING AND GENERAL AND ADMINISTRATIVE COSTS

Operating and general and administrative costs increased $31.2 million,
or 5.5%, in the 2004 period compared to the 2003 period, including $4.9 million
as a result of the acquisition of a nursing facility in Wisconsin on December
31, 2003, the newly-constructed assisted living facility completed in May 2004
in Wisconsin, and the acquisition of four nursing facilities in Indiana in June
2004, partially offset by the sale of the facilities in Arkansas in August 2004
and the transfer to a third party of the operations of a nursing facility in
Wisconsin in August 2004. Operating and general and administrative costs on a
same facility basis increased $26.3 million, or 4.8%. This increase was
attributable to the following:




DOLLARS IN
MILLIONS
----------

o wages, benefits and contracted staffing, which included an average wage
rate increase of 3.9%........................................................................... $ 16.9

o state assessments and bed taxes................................................................. 4.5

o drug expense due to higher resident census, Medicare mix and drug prices........................ 3.9

o other operating and administrative expenses..................................................... 1.0
------
Total increase in same facility operating and general and administrative costs........................... $ 26.3
======


LEASE COSTS, DEPRECIATION AND AMORTIZATION

Lease costs decreased $0.1 million to $6.7 million when comparing the
2004 period to the 2003 period. Depreciation and amortization decreased $1.4
million to $26.3 million in the 2004 period compared to $27.7 million in the
2003 period. This decrease included a decrease of $1.9 million as a result of
the discontinuation of depreciation on assets held for divestiture as of January
1, 2004, which was offset by an increase of $0.5 million from other items.



43


INTEREST EXPENSE, NET

Interest expense, net of interest income, decreased $7.9 million to
$15.7 million for the 2004 period compared to $23.6 million for the 2003 period.
The weighted average interest rate of all long-term debt decreased to
approximately 6.88% during the 2004 period compared to approximately 7.77%
during the 2003 period. Interest income was $2.1 million higher in the 2004
period than in the 2003 period primarily due to $2.6 million in interest income
from Greystone that resulted from the completion of the Divestiture Agreement.
The average debt level decreased to $345.9 million during the 2004 period
compared to $397.7 million during the 2003 period.

VALUATION ADJUSTMENT ON INTEREST RATE CAPS

The valuation adjustment on interest rate caps was $6.4 million for the
2004 period while there was virtually no change in the 2003 period. The value of
the caps decreased in the 2004 period due to a decrease in long-term market
interest rates and a decrease in the volatility of projected future six-month
LIBOR interest rates. The valuation adjustment on the interest rate caps,
formerly included in interest income, has been reclassified to a separate line
on the income statement.

GAIN (LOSS) ON DISPOSAL OF ASSETS AND IMPAIRMENT OF LONG-LIVED ASSETS

Loss on disposal of assets was $1.7 million for the 2004 period. The
write-off of the Omnicare stock warrant in September 2004 resulted in a loss of
$4.0 million. In addition, the prepayment of notes receivable from Tandem at a
discount resulted in a loss of $1.3 million, the sale of the Arkansas facilities
resulted in a loss of $0.6 million, and the impairment of long-lived assets
resulted in a loss of $1.6 million. These losses were offset by the completion
in June 2004 of the September 2000 Divestiture Agreement with Greystone resulted
in cash proceeds of $10.0 million from a Vendor Take Back note and a gain of
$4.9 million and the sale, at market value to Extendicare, of our 125,000 shares
of Omnicare stock for $4.9 million in cash resulted in a gain of $0.9 million.

The $1.6 million impairment loss was recorded in March 2004, when we
concluded the evaluation of two nursing facilities in Indiana and made a
decision, subject to State of Indiana approval, and after renovation to one of
the two facilities, to consolidate the two operations into one. As a result of
the decision to close the one facility, we have recorded a provision of $1.6
million for impairment of long-lived assets.

LOSS ON REFINANCING AND RETIREMENT OF DEBT

Loss on refinancing and retirement of debt was $6.5 million for the
2004 period. This loss included a loss of $9.3 million on the early retirement
of the 2007 Notes and losses totaling $0.5 million on the early retirement of
Industrial Development Revenue Bonds. Refer to "Significant Events and
Developments" for the component costs of the refinancing of the 2007 Notes.
These losses were offset by a $3.3 million gain on termination of the interest
rate swap and cap. The interest rate swap and cap maturing in 2007 were
terminated due to the early retirement of the 2007 Notes.

INCOME TAXES

Income tax expense for the 2004 period was $18.7 million compared to
$7.9 million for the 2003 period. Our effective tax rate was 37.6% for the 2004
period compared to 40.1% for the 2003 period. The decrease in the effective tax
rate resulted from current and prior year state deferred income tax benefits and
the impact of permanent items between the two years. When we assess the
realizability of deferred tax assets we consider whether it is more likely than
not that some portion or all of the deferred tax assets will not be realized and
record a valuation allowance, if required. The ultimate realization of deferred
tax assets depends upon us generating future taxable income during the periods
in which those temporary differences become deductible. We consider the
scheduled reversal of deferred tax liabilities, projected future taxable income
and tax planning strategies when we make this assessment.


44


NET EARNINGS

Net earnings for the 2004 period were $28.6 million compared to $11.9
million for the 2003 period. The improvement in net earnings was due to the
reasons described herein.

RELATED PARTY TRANSACTIONS

We insure certain risks, including comprehensive general liability,
property coverage, excess workers' compensation and employer's liability
insurance, with Laurier Indemnity Company and Laurier Indemnity Ltd., affiliated
insurance subsidiaries of Extendicare. We recorded approximately $8.1 million
and $8.0 million of expenses for this purpose for the 2004 period and 2003
period, respectively. Also, for the 2004 period, we recorded a credit to expense
of $1.0 million relating to prior year workers' compensation policies with
Laurier Indemnity Company.

We purchase computer hardware and software support services from
Virtual Care Provider, Inc., an affiliated subsidiary of Extendicare. Expenses
related to these services were $3.6 million and $5.2 million for the 2004 period
and 2003 period, respectively.

Extendicare held $27.9 million of the 2007 Notes prior the refinancing.
Pursuant to our tender offer, in May 2004 the 2007 Notes held by Extendicare
were redeemed for approximately $28.8 million in cash. Subsequently in May 2004,
Extendicare purchased at market value all of our 125,000 common share investment
in Omnicare, for $4.9 million in cash, which resulted in a gain of $0.9 million.
In addition, Extendicare advanced through our parent company $22.9 million, of
which $14.0 million was through an affiliate. As a result, as of September 30,
2004, we owe $19.8 million to our shareholder and an affiliate.

LIQUIDITY AND CAPITAL RESOURCES

SOURCES AND USES OF CASH

We had cash and cash equivalents of $29.1 million at September 30, 2004
and $48.9 million at December 31, 2003. We generated cash flow of $66.8 million
from operating activities for the 2004 period compared with $35.3 million in the
2003 period. We provided cash flow of $4.2 million from investing activities in
the 2004 period compared to $15.0 million used in investing activities in the
2003 period. We used cash flow of $90.7 million for financing activities in the
2004 period compared to $1.8 million used in financing activities in the 2003
period.

The increase in cash flow from operating activities of $31.5 million in
the 2004 period compared to the 2003 period was primarily due to an improvement
in earnings, the collection in the 2004 period of $12.4 million of Medicare
settlement receivables, a reduction of $2.1 million in payments for self-insured
liabilities and an increase of $10.4 million in amounts due to shareholder and
affiliates.

Our working capital decreased $30.0 million from $55.8 million at
December 31, 2003 to $25.8 million at September 30, 2004. Working capital
decreased primarily due to the $100.6 million reduction in long-term debt from
$392.9 million at December 31, 2003 to $292.3 million as of September 30, 2004,
which was offset by cash flow from operating activities.

Accounts receivable at September 30, 2004 were $102.7 million compared
with $95.3 million at December 31, 2003, representing an increase of $7.4
million. The increase in accounts receivable included a $7.3 million increase
within the nursing operations and an increase of $0.1 million in outpatient
therapy receivables. Within the nursing operations, billed patient care and
other receivables increased $2.2 million and third-party payor settlement
receivables increased $5.1 million.

The increase in settlement receivables of $5.1 million from December
31, 2003 to September 30, 2004 included increases of $12.5 million from the
reclassification of settlement receivables from other long-term assets to
accounts receivables, $9.3 million relating to revenue in the 2004 period for
anticipated Medicare reimbursement for uncollectible co-insurance and $3.0
million from Medicaid cost report settlements and other items. These increases
were partially offset by decreases of $12.6 million from the collection of
Medicare settlements and $7.1 million from the collection of Medicare
co-insurance amounts.


45


Property and equipment was unchanged at $448.7 million from December
31, 2003 to September 30, 2004. Property and equipment increased due to normal
capital expenditures of $18.0 million, $9.3 million from new construction
projects, $1.5 million from the February 2004 acquisition of a previously-leased
nursing facility in Washington and $5.0 million from the June 2004 acquisition
of four nursing facilities in Indiana. These increases were offset by
depreciation expense of $25.5 million, a provision for impairment of long-lived
assets of $1.6 million, a decrease of $6.1 million resulting from the sale of
the Arkansas facilities and other items of $0.6 million.

Total long-term debt, including both current and long-term maturities
of debt, was $292.3 million at September 30, 2004. This represents a decrease of
$100.6 million from December 31, 2003, including (1) a decrease of $200 million
due to the prepayment of the 2007 Notes, (2) an increase of $121.9 million due
to the sale and issuance of the 2014 Notes, and (3) a decrease of $22.5 million
due to the prepayment of Industrial Development Revenue Bonds.

Cash provided by investing activities was $4.2 million for the 2004
period compared to cash used in investing activities of $15.0 million for the
2003 period. The increase was due to proceeds in 2004 of (1) $10.0 million from
the completion of the sale of nursing facilities to Greystone, (2) $4.9 million
from sale of Omnicare shares to Extendicare, (3) $20.6 million from collection
of note receivables due from Tandem, and (4) $4.9 million from the sale of the
Arkansas facilities. These items were partially offset by increases in
expenditures in the 2004 period compared to the 2003 period of (1) $6.5 million
for acquisitions, (2) $8.0 million for new construction projects, (3) $3.6
million in purchases of property and equipment, and (4) an increase in other
non-current assets of $3.1 million.

Cash used in financing activities was $90.7 million for the 2004 period
compared to $1.8 million for the comparable 2003 period. The change of $88.9
million primarily related to the long-term debt transactions discussed herein
plus the payments of fees and expenses relating to those transactions, partially
offset by advances from our shareholder and an affiliate of $22.9 million.

DEBT INSTRUMENTS

Summary of Long-term Debt

Long-term debt consisted of the following as of September 30, 2004 and
December 31, 2003:



SEPTEMBER 30, DECEMBER 31
2004 2003
------------- -------------
(DOLLARS IN THOUSANDS)

9.50% Senior Notes due 2010 ..................................... $ 149,704 $ 149,676
6.875% Senior Subordinated Notes due 2014 ....................... 121,966 --
9.35% Senior Subordinated Notes due 2007 ........................ -- 200,000
Industrial Development Revenue Bonds, variable interest
rates ranging from 1.67% to 6.25%, maturing through
2014, secured by certain facilities........................... 10,660 33,160

Mortgage notes payable, interest rates ranging from 3.0% to
10.5%, maturing through 2012 ................................. 9,912 10,054
Other, primarily capital lease obligations ...................... 15 28
------------- -------------
Long-term debt before current maturities ........................ 292,257 392,918
Less current maturities ......................................... 925 1,223
------------- -------------
Total long-term debt ............................................ $ 291,332 $ 391,695
============= =============


The weighted average interest rate of all of our long-term debt
(including the effects of the interest rate swap and cap agreements discussed
below) was 5.92% and 7.52% as of September 30, 2004 and December 31, 2003,
respectively. Our long-term debt instruments have maturities ranging from 2004
to 2014.




46


2010 Senior Notes

On June 28, 2002, we refinanced all outstanding indebtedness under our
then existing credit facility with the proceeds from the issuance of $150.0
million of our 2010 Senior Notes.

The subsidiary guarantees of the 2010 Senior Notes are full and
unconditional, and joint and several, and any of our subsidiaries that do not
guarantee the 2010 Senior Notes are minor. There are no significant restrictions
on the ability of us to obtain funds from our subsidiaries by loan or dividend.

The indenture governing the 2010 Senior Notes contains customary
covenants and events of default. Under this indenture, we are also restricted
from incurring indebtedness if the fixed charge coverage ratio, determined on a
pro forma basis, is less than or equal to 2.0 to 1. Our fixed charge coverage
ratio is currently in excess of this minimum requirement. The fixed charge
coverage ratio is defined under our indenture governing the 2010 Senior Notes,
and is represented by a ratio of consolidated cash flow to fixed charges. In
general, fixed charges consist of interest expense, including capitalized
interest, amortization of fees related to debt financing and rent expense deemed
to be interest, and consolidated cash flow consists of net earnings prior to the
aforementioned fixed charges, and prior to income taxes and losses on disposal
of assets.

In October 2003, the 2010 Senior Notes were upgraded by Standard &
Poor's Ratings Services, or S&P, from "B-" to "B," and the credit facility was
upgraded from "BB-" to "BB." In April 2004, the 2010 Senior Notes were upgraded
by Moody's Investors Service from "B2" to "B1."

2014 Notes

On April 22, 2004, we sold and issued $125 million aggregate principal
amount of the 2014 Notes pursuant to Rule 144A and Regulation S under the
Securities Act. The 2014 Notes were issued at a price of 97.5001% of par to
yield 7.23%. The net proceeds from the issuance of the 2014 Notes were
approximately $117.4 million, net of a discount of $3.1 million and fees and
expenses of $4.5 million. We used these net proceeds, along with cash on hand
and borrowings under our amended and restated credit facility described below to
purchase for cash the 2007 Notes, validly tendered in the tender offer, to
redeem the 2007 Notes not tendered in the tender offer prior to May 24, 2004 and
to pay related fees and expenses of the tender offer and redemption. In August
2004, we completed our offer to exchange new 6.875% Senior Subordinated Notes
due 2014 that have been registered under the Securities Act for the Senior
Subordinated Notes issued in April 2004. The terms of the new 2014 Notes are
identical to the terms of the 2014 Notes issues in April 2004.

The 2014 Notes are fully and unconditionally guaranteed on a senior
subordinated unsecured basis, jointly and severally, by all of our existing and
future domestic significant subsidiaries, all of our existing and future
domestic subsidiaries that guarantee or incur any indebtedness and any other
existing and future significant subsidiaries or restricted subsidiaries of ours
that guarantee or otherwise provide direct credit support for our indebtedness
or the indebtedness of any of our domestic subsidiaries. The 2014 Notes and
guarantees are our and our subsidiary guarantors' general unsecured obligations.

On or after May 1, 2009, we may redeem all or part of the 2014 Notes at
the redemption prices (expressed as percentages of principal amount) listed
below, plus accrued and unpaid interest, if any, to the date of redemption, if
redeemed during the twelve-month period commencing on May 1 of the years set
forth below:



YEAR REDEMPTION PRICE
---- ----------------

2009........................... 103.438%
2010........................... 102.292%
2011........................... 101.146%
2012 and thereafter............ 100.000%


Before May 1, 2007, we may redeem up to 35% of the aggregate principal
amount of outstanding 2014 Notes under the indenture with the net cash proceeds
of qualified equity offerings.

In April 2004, S&P assigned a "B-" rating to the 2014 Notes.


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2007 Notes

On April 22, 2004, we purchased for cash $104.9 million aggregate
principal amount of our 2007 Notes pursuant to a tender offer to purchase any
and all of our then-outstanding $200 million of 2007 Notes. On May 24, 2004, we
redeemed and cancelled the remaining $95.1 million of 2007 Notes not tendered in
the tender offer. The holders of the 2007 Notes who tendered their 2007 Notes or
whose 2007 Notes were redeemed by us were paid a premium that, in the aggregate,
amounted to approximately $6.6 million.

Credit Facility

We established a senior secured revolving credit facility in June 2002.
In connection with the April 2004 offering of the 2014 Notes, we amended and
restated our senior secured revolving credit facility to, among other things,
extend the maturity date from June 28, 2007 to June 28, 2009 and increase the
total borrowing capacity from $105 million to $155 million.

The credit facility is used to back letters of credit and for general
corporate purposes. Borrowings under the credit facility bear interest, at our
option, at the Eurodollar rate or the prime rate, plus applicable margins.
Depending upon our senior leverage ratio, the interest rate is equal to the
Eurodollar rate plus a margin of 2.50% to 3.25% per annum or the base rate plus
a margin of 1.50% to 2.25% per annum. The commitment fee is 0.50% per annum on
the undrawn capacity regardless of utilization.

As of September 30, 2004 and December 31, 2003, the Company had no
borrowings under the credit facility. The unused portion of the credit facility
that is available for working capital and corporate purposes, after reduction
for outstanding letters of credit of $23.9 million, was $131.1 million as of
September 30, 2004.

The credit facility is secured by a perfected, first priority security
interest in certain tangible and intangible assets and all of our capital stock
and the capital stock of our subsidiary guarantors. The credit facility is also
secured by a pledge of 65% of the voting stock of our foreign subsidiaries,
including our subsidiary guarantor's foreign subsidiaries, if any. The credit
facility contains customary covenants and events of default and is subject to
various mandatory prepayment and commitment reductions. We are permitted to make
voluntary prepayments at any time under the credit facility.

The credit facility requires that we comply with various financial
covenants, including fixed charge coverage, debt leverage, and tangible net
worth ratios. We are in compliance with all of the financial covenants as of
September 30, 2004.

In April 2004, S&P assigned a "BB-" rating to the amended and restated
credit facility.

Interest Rate Swap and Cap Agreements

In April 2004, coterminous with the sale and issuance of the 2014
Notes, we terminated our existing interest rate swap and cap agreements for an
aggregate gain of $3.3 million recognized in the second quarter of 2004. In
addition, to hedge our exposure to fluctuations in market value, we entered into
two new interest rate swap agreements and two new interest rate cap agreements
relating to the 2010 Senior Notes and the 2014 Notes.



48


With respect to the 2010 Senior Notes, we entered into an interest rate
swap agreement expiring July 1, 2010, or 2010 Swap, with a notional amount of
$150.0 million. The 2010 Swap effectively converted up to $150.0 million of
fixed interest rate indebtedness into variable interest rate indebtedness. Under
the terms of the 2010 Swap, the counterparty can call the swap at any time on or
after July 1, 2006 with payments as determined under the agreement. This call
option is a mirror image of the embedded call option in the debt instrument. The
2010 Swap was designated as a highly-effective fair value hedge, and as a
result, changes in market value of the swap are recorded in earnings but are
offset by changes in market value of the indebtedness so that there is no net
impact on the statement of earnings unless the swap is terminated or no longer
qualifies as a hedge. We also entered into an interest rate cap agreement
expiring July 1, 2010, 2010 Cap, with a notional amount of $150.0 million. Under
the 2010 Cap, we paid an upfront fee of $3.5 million to the counterparty that
will be amortized to interest expense over the term of the cap. We will receive
a variable rate of interest equal to the excess, if any, of the six-month LIBOR
rate, adjusted semi-annually, over the cap rate of 7%. We use the 2010 Cap to
offset possible increases in interest payments under the 2010 Swap caused by
increases in market interest rates over a certain level. Under the terms of the
2010 Cap, the counterparty can call the cap if the 2010 Swap is terminated. The
2010 Cap was not designated as a hedging instrument under SFAS 133 and,
therefore, changes in market value are recorded in the statement of earnings.

With respect to the 2014 Notes, we also entered into an interest rate
swap agreement expiring May 1, 2014, or 2014 Swap, with a notional amount of
$125.0 million. This agreement effectively converted up to $125.0 million of
fixed interest rate indebtedness into variable interest rate indebtedness. Under
the terms of the 2014 Swap, the counterparty can call the swap at any time on or
after May 1, 2009 with payments as determined under the agreement. This call
option is a mirror image of the embedded call option in the debt instrument. The
2014 Swap was designated as a highly-effective fair value hedge, and as a
result, changes in market value of the swap are recorded in earnings but are
offset by changes in market value of the indebtedness so that there is no net
impact on the statement of earnings unless the swap is terminated or no longer
qualifies as a hedge. We also entered into an interest rate cap agreement
expiring May 1, 2014, 2014 Cap, with a notional amount of $125.0 million. Under
the 2014 Cap, we pay a fixed rate of interest equal to 0.75% to the counterparty
and receive a variable rate of interest equal to the excess, if any, of the
six-month LIBOR rate, adjusted semi-annually, over the cap rate of 7%. We use
the 2014 Cap to offset possible increases in interest payments under the 2014
Swap caused by increases in market interest rates over a certain level. Under
the terms of the 2014 Cap, the counterparty can call the cap if the 2014 Swap is
terminated. The 2014 Cap was not designated as a hedging instrument under SFAS
133 and, therefore, changes in market value are recorded in the statement of
earnings.

Off Balance Sheet Arrangements

We have no significant off balance sheet arrangements.

Cash Management

As of September 30, 2004, we held cash and cash equivalents of $29.1
million. The majority of excess cash is held in overnight investments and
Certificates of Deposit, or CDs, that are invested for periods of less than 90
days. We forecast on a regular basis monthly cash flows to determine the
investment periods of CDs and monitor daily the incoming and outgoing
expenditures to ensure available cash is invested on a daily basis.



49


FUTURE LIQUIDITY AND CAPITAL RESOURCES

We believe that our cash from operations and anticipated growth,
together with other available sources of liquidity, including borrowings
available under our credit facility, will be sufficient for the foreseeable
future to fund anticipated capital expenditures and make required payments of
principal and interest on our debt.

During the 2004 period, we completed four construction projects for a
total cost of $10.0 million. We have 11 additional construction projects in
progress to add 18 nursing beds and 366 assisted living units to be completed in
2005 and 2006 at a total approximate cost of $42.0 million. Total costs incurred
through September 30, 2004 on these projects are approximately $3.8 million and
purchase commitments of $18.1 million are outstanding.

At September 30, 2004, we have an accrued liability for settlement of
self-insured liabilities of $38.6 million in respect of general and professional
liability claims. Claim payments were $11.4 million and $13.5 million for the
nine months ended September 30, 2004 and 2003, respectively. The accrual for
self-insured liabilities includes estimates of the cost of both reported claims
and claims incurred but not yet reported. We exited the nursing facility markets
of the highly litigious States of Florida and Texas in 2000 and 2001,
respectively. As a result, accruals for general and professional liabilities
have declined significantly from the 2001 level. We estimate that $18.0 million
of the total $38.6 million liability will be paid within the next fiscal year.
The timing of payments is not directly within our control, and, therefore,
estimates are subject to change in the future. We believe we have provided
sufficient provisions as of September 30, 2004.

CONTRACTUAL OBLIGATIONS

Set forth below is a table showing the estimated timing of payments
under our contractual obligations as of September 30, 2004:



PAYMENTS DUE BY PERIOD
----------------------------------------------------------
LESS THAN MORE THAN
CONTRACTUAL OBLIGATIONS TOTAL 1 YEAR 1-3 YEARS 3-5 YEARS 5 YEARS
----------- --------- --------- ----------- ----------
(DOLLARS IN THOUSANDS)

Long-term debt................ $ 292,257 $ 925 $ 4,853 $ 5,309 $ 281,170
Operating lease commitments... 45,976 8,455 10,456 7,146 19,917
----------- --------- --------- ----------- ----------
Total......................... $ 338,233 $ 9,380 $ 15,309 $ 12,455 $ 301,087
=========== ========= ========= =========== ==========


CRITICAL ACCOUNTING POLICIES

For a full discussion of our accounting policies as required by
accounting principles generally accepted in the United States, refer to the
Management's Discussion and Analysis section of our Annual Report on Form 10-K
for the year ended December 31, 2003. Our disclosures in such report on Form
10-K have not materially changed since that report was filed. We consider our
accounting policies to be critical to an understanding of our financial
statements because their application requires significant judgment and reliance
on estimations of matters that are inherently uncertain. Specific risks relate
to the accounting policies applied in revenue recognition and the valuation of
accounts receivable, the valuation of assets and determination of asset
impairment, the accrual for self-insured liabilities and accounting for deferred
income taxes.


50


ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

QUALITATIVE DISCLOSURES

We use interest rate swaps to hedge the fair value of our debt
obligations and interest rate caps to limit our exposure to increases in
interest rates.

For our variable rate debt, changes in interest rates generally do not
impact the market value of the debt instruments, but do affect our future
earnings and cash flows. At September 30, 2004, we had $272 million of fixed
rate debt outstanding that has been effectively converted to variable rate debt
using interest rate swaps. Assuming that the balance of this debt remains
constant, each one percentage point increase in the 6 month LIBOR interest rate
will result in an annual increase in interest expense, and a corresponding
decrease in cash flows, of approximately $2.7 million. Conversely, each one
percentage point decrease in the 6 month LIBOR interest rate will result in an
annual decrease in interest expense, and a corresponding increase in cash flows,
of approximately $2.7 million. Increases in interest expense are limited by
interest rate caps that reimburse us to the extent that the 6 month LIBOR
exceeds 7%.

We monitor the markets to adequately determine the appropriate market
timing to sell or otherwise act with respect to our stock and warrant holdings
in order to maximize their value. With the exception of the above holdings, we
do not enter into derivative instruments for any purpose other than cash flow
hedging purposes. That is, we do not speculate using derivative instruments and
do not engage in trading activity of any kind.

QUANTITATIVE DISCLOSURES

The table below presents principal or notional amounts and related
weighted average interest rates by year of maturity for our debt obligations and
interest rate swaps as of September 30, 2004:



MATURITY DATE THROUGH SEPTEMBER 30,
--------------------------------------------------------------------------------
ESTIMATED
FAIR VALUE OF
LIABILITY
2005 2006 2007 2008 2009 THEREAFTER TOTAL (ASSET)
--------- ------- -------- ------ -------- ---------- ---------- -------------
(DOLLARS IN THOUSANDS)

LONG-TERM DEBT:
Fixed Rate ...................... $ 925 $ 1,010 $ 3,843 $ 764 $ 4,545 $ 271,670 $ 282,757 $ 307,097
Average Interest Rate ........... 7.09% 5.77% 6.87% 5.39% 6.96% 8.48% 8.41%
Variable Rate ................... -- -- -- -- -- $ 9,500 $ 9,500 $ 9,500
Average Interest Rate ........... -- -- -- -- -- 1.67% 1.67%
INTEREST RATE SWAPS:
(fixed to variable)
Notional Amount ................. -- -- -- -- -- $ 275,000 $ 275,000 $ (897)
Average Pay Rate (variable rate) -- -- -- -- -- 5.65% 5.65%
Average Receive Rate (fixed rate) -- -- -- -- -- 8.31% 8.31%
INTEREST RATE CAPS:
Notional Amount ............... -- -- -- -- -- $ 275,000 $ 275,000 $ 2,855


The above table incorporates only those exposures that existed as of
September 30, 2004 and does not consider those exposures or positions which
could arise after that date or future interest rate movements. As a result, the
information presented above has limited predictive value. Our ultimate results
with respect to interest rate fluctuations will depend upon the exposures that
occur, our hedging strategies at the time and interest rate movements.


51



ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

The Company's management evaluated, with the participation of the Company's
Chairman of the Board and Chief Executive Officer, and Senior Vice President,
Chief Financial Officer and Treasurer, the effectiveness of the design and
operation of the Company's disclosure controls and procedures (as defined in
Rules 13a-15(e) and 15d-15(e) under the Securities and Exchange Act of 1934) as
of the end of the 2004 quarter. Based upon their evaluation of these disclosure
controls and procedures, the Chairman of the Board and Chief Executive Officer,
and Senior Vice President, Chief Financial Officer and Treasurer concluded that
the disclosure controls and procedures were effective as of the end of the 2004
quarter to ensure that material information relating to the Company (including
its consolidated subsidiaries) was made known to them by others within those
entities, particularly during the period in which this Quarterly Report on Form
10-Q was being prepared.

Changes in Internal Controls

There were no changes in the Company's internal controls over financial
reporting that occurred during the 2004 quarter that have materially affected,
or are reasonably likely to materially affect, the Company's internal controls
over financial reporting.



52




PART II

OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

There were no material developments related to our legal proceedings during
the 2004 quarter. For further information regarding our legal proceedings, refer
to Item 3 - Legal Proceedings in our Annual Report on Form 10-K for the year
ended December 31, 2003 as well as the paragraphs which discuss litigation and
the Omnicare Preferred Provider Agreement in note 13 of the condensed
consolidated financial statements included in this Form 10-Q.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

None.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

None.

ITEM 5. OTHER INFORMATION

None.

ITEM 6. EXHIBITS

31.1 Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
- Chairman of the Board and Chief Executive Officer

31.2 Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
- Senior Vice President, Chief Financial Officer and Treasurer

32 Certification Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
- Chairman of the Board and Chief Executive Officer and Senior Vice
President, Chief Financial Officer and Treasurer



53





EXTENDICARE HEALTH SERVICES, INC.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934,
the registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

EXTENDICARE HEALTH SERVICES, INC.

Date: November 11, 2004 By: /s/ Richard L. Bertrand
----------------- ------------------------------------------
Richard L. Bertrand
Senior Vice President, Chief Financial
Officer and Treasurer (principal
financial officer and principal
accounting officer)



54



EXTENDICARE HEALTH SERVICES, INC.

EXHIBIT INDEX

31.1 Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
- Chairman of the Board and Chief Executive Officer

31.2 Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
- Senior Vice President, Chief Financial Officer and Treasurer

32 Certification Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
- Chairman of the Board and Chief Executive Officer and Senior Vice
President, Chief Financial Officer and Treasurer



55