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SECURITIES AND EXCHANGE COMMISSION

- ------------------------------------------------------

Washington, D.C. 20549

FORM 10-Q

         
(Mark One)
þ
  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934


For the quarterly period ended September 30, 2004

OR
   
 
o
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
   
   
   
For the transition period from                   to                                     
Commission File No. 0-2989

COMMERCE BANCSHARES, INC.

-------------------------------------------------

(Exact name of registrant as specified in its charter)
     
Missouri


(State of Incorporation)
  43-0889454


(IRS Employer Identification No.)
 
1000 Walnut,
Kansas City, MO


(Address of principal executive offices)
 
64106


(Zip Code)
 
(816) 234-2000


(Registrant’s telephone number, including area code)
   

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes  X  No

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act).

Yes  X  No

As of November 1, 2004, the registrant had outstanding 66,053,858 shares of its $5 par value common stock, registrant’s only class of common stock.



Commerce Bancshares, Inc. and Subsidiaries

Form 10-Q


                 
INDEX
Page

   Financial Information
     Item 1.    Financial Statements        
         Consolidated Balance Sheets as of September 30, 2004 and December 31, 2003     3  
         Consolidated Statements of Income for the Three and Nine Months Ended September 30, 2004 and 2003     4  
         Consolidated Statements of Stockholders’ Equity for the Nine Months Ended September 30, 2004 and 2003     5  
         Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2004 and 2003     6  
         Notes to Consolidated Financial Statements     7  
     Item 2.    Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations     13  
     Item 3.    Quantitative and Qualitative Disclosures about Market Risk     29  
     Item 4.    Controls and Procedures     30  

 
   Other Information
     Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds     30  
     Item 6.    Exhibits     30  
 
 Signatures         31  
 
 Index to Exhibits         32  
 Section 302 Certification of CEO
 Section 302 Certification of CFO
 Section 906 Certification of CEO
 Section 906 Certification of CFO

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PART I: FINANCIAL INFORMATION

 
Item 1.  FINANCIAL STATEMENTS

Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED BALANCE SHEETS


                     
September 30 December 31
2004 2003

(Unaudited)
(In thousands)
ASSETS
Loans, net of unearned income
  $ 8,162,845     $ 8,142,679  
Allowance for loan losses
    (133,363 )     (135,221 )

Net loans
    8,029,482       8,007,458  

Investment securities:
               
 
Available for sale
    4,775,883       4,956,668  
 
Trading
    29,803       9,356  
 
Non-marketable
    73,298       73,170  

Total investment securities
    4,878,984       5,039,194  

Federal funds sold and securities purchased under agreements to resell
    117,505       108,120  
Cash and due from banks
    533,856       567,123  
Land, buildings and equipment, net
    341,904       336,366  
Goodwill
    48,522       48,522  
Other intangible assets, net
    889       2,184  
Other assets
    195,016       178,197  

Total assets
  $ 14,146,158     $ 14,287,164  

LIABILITIES AND STOCKHOLDERS’ EQUITY
               
Deposits:
               
 
Non-interest bearing demand
  $ 1,750,318     $ 1,716,214  
 
Savings, interest checking and money market
    6,110,594       6,080,543  
 
Time open and C.D.’s of less than $100,000
    1,654,399       1,730,237  
 
Time open and C.D.’s of $100,000 and over
    766,260       679,214  

Total deposits
    10,281,571       10,206,208  

Federal funds purchased and securities sold under agreements
to repurchase
    1,863,059       2,106,044  
Other borrowings
    392,586       403,853  
Other liabilities
    149,278       120,105  

Total liabilities
    12,686,494       12,836,210  

Stockholders’ equity:
               
 
Preferred stock, $1 par value
               
   
Authorized and unissued 2,000,000 shares
           —  
 
Common stock, $5 par value
               
   
Authorized 100,000,000 shares; issued 68,636,548 shares
    343,183       343,183  
 
Capital surplus
    353,705       359,300  
 
Retained earnings
    828,758       707,136  
 
Treasury stock of 2,463,690 shares in 2004 and
668,539 shares in 2003, at cost
    (115,190 )     (29,573 )
 
Other
    (2,706 )     (1,963 )
 
Accumulated other comprehensive income
    51,914       72,871  

Total stockholders’ equity
    1,459,664       1,450,954  

Total liabilities and stockholders’ equity
  $ 14,146,158     $ 14,287,164  

See accompanying notes to consolidated financial statements.

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Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF INCOME


                                   
For the Three Months For the Nine Months
Ended September 30 Ended September 30


(In thousands, except per share data) 2004 2003 2004 2003

(Unaudited)
INTEREST INCOME
                               
Interest and fees on loans
  $ 106,218     $ 107,379     $ 312,980     $ 327,758  
Interest on investment securities
    44,945       40,940       138,885       135,438  
Interest on federal funds sold and securities purchased under agreements to resell
    429       210       954       565  

Total interest income
    151,592       148,529       452,819       463,761  

INTEREST EXPENSE
                               
Interest on deposits:
                               
 
Savings, interest checking and money market
    7,130       6,292       19,622       22,479  
 
Time open and C.D.’s of less than $100,000
    9,525       11,354       29,016       37,915  
 
Time open and C.D.’s of $100,000 and over
    3,883       3,363       10,719       11,214  
Interest on federal funds purchased and securities sold under agreements to repurchase
    5,466       3,500       14,353       11,141  
Interest on other borrowings
    1,904       2,032       5,980       6,127  

Total interest expense
    27,908       26,541       79,690       88,876  

Net interest income
    123,684       121,988       373,129       374,885  
Provision for loan losses
    6,606       9,655       23,136       29,674  

Net interest income after provision for loan losses
    117,078       112,333       349,993       345,211  

NON-INTEREST INCOME
                               
Trust fees
    16,047       15,446       48,339       45,044  
Deposit account charges and other fees
    27,072       26,205       79,524       69,821  
Bank card transaction fees
    19,676       16,771       56,624       49,674  
Trading account profits and commissions
    2,812       3,653       9,608       11,613  
Consumer brokerage services
    2,376       2,306       7,101       6,811  
Mortgage banking revenue
    545       907       1,307       3,558  
Net gains (losses) on securities transactions
    (148 )     896       11,636       5,337  
Other
    10,540       10,756       35,039       33,389  

Total non-interest income
    78,920       76,940       249,178       225,247  

NON-INTEREST EXPENSE
                               
Salaries and employee benefits
    65,549       65,036       199,261       199,635  
Net occupancy
    9,740       9,451       29,740       29,228  
Equipment
    5,634       5,849       17,170       17,936  
Supplies and communication
    9,153       8,539       25,439       25,479  
Data processing and software
    11,469       10,303       33,901       30,068  
Marketing
    4,552       3,936       12,680       10,999  
Intangible assets amortization
    431       453       1,300       1,352  
Other
    13,964       12,863       40,849       40,682  

Total non-interest expense
    120,492       116,430       360,340       355,379  

Income before income taxes
    75,506       72,843       238,831       215,079  
Less income taxes
    12,987       17,895       71,150       62,416  

Net income
  $ 62,519     $ 54,948     $ 167,681     $ 152,663  

Net income per share – basic
  $ .94     $ .79     $ 2.50     $ 2.19  
Net income per share – diluted
  $ .93     $ .79     $ 2.47     $ 2.17  

See accompanying notes to consolidated financial statements.

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Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY


                                                                 
Accumulated
Number of Other
(Dollars in thousands, Shares Common Capital Retained Treasury Comprehensive
except per share data) Issued Stock Surplus Earnings Stock Other Income (Loss) Total

(Unaudited)
Balance January 1, 2004
    68,636,548     $ 343,183     $ 359,300     $ 707,136     $ (29,573 )   $ (1,963 )   $ 72,871     $ 1,450,954  

Net income
                            167,681                               167,681  
Change in unrealized gain (loss) on available for sale securities
                                                    (20,957 )     (20,957 )
                                                             
 
Total comprehensive income
                                                            146,724  
                                                             
 
Purchase of treasury stock
                                    (111,095 )                     (111,095 )
Issuance of stock under purchase, option and benefit plans
                    (11,934 )             24,155                       12,221  
Net tax benefit related to stock option plans
                    1,715                                       1,715  
Stock based compensation
                    4,556                       648               5,204  
Issuance of stock under restricted stock award plan
                    68               1,323       (1,391 )              
Cash dividends paid ($.690 per share)
                            (46,059 )                             (46,059 )

Balance September 30, 2004
    68,636,548     $ 343,183     $ 353,705     $ 828,758     $ (115,190 )   $ (2,706 )   $ 51,914     $ 1,459,664  

Balance January 1, 2003
    67,238,437     $ 336,192     $ 290,041     $ 707,433     $ (5,507 )   $ (1,800 )   $ 96,093     $ 1,422,452  

Net income
                            152,663                               152,663  
Change in unrealized gain (loss) on available for sale securities
                                                    (25,329 )     (25,329 )
                                                             
 
Total comprehensive income
                                                            127,334  
                                                             
 
Shares issued in connection with the purchase of Vaughn Group, Inc. 
    149,477       748       5,252                                       6,000  
Purchase of treasury stock
                                    (89,326 )                     (89,326 )
Issuance of stock under purchase, option and benefit plans
                    (5,422 )             11,050                       5,628  
Net tax benefit related to stock option plans
                    697                                       697  
Stock based compensation
                    4,357                       547               4,904  
Issuance of stock under restricted stock award plan
                    (25 )             907       (882 )              
Cash dividends paid ($.529 per share)
                            (36,653 )                             (36,653 )

Balance September 30, 2003
    67,387,914     $ 336,940     $ 294,900     $ 823,443     $ (82,876 )   $ (2,135 )   $ 70,764     $ 1,441,036  

See accompanying notes to consolidated financial statements.

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Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF CASH FLOWS


                   
For the Nine Months Ended
September 30

(In thousands) 2004 2003


(Unaudited)
OPERATING ACTIVITIES:
               
Net income
  $ 167,681     $ 152,663  
Adjustments to reconcile net income to net cash provided by operating activities:
               
 
Provision for loan losses
    23,136       29,674  
 
Provision for depreciation and amortization
    31,044       31,077  
 
Amortization of investment security premiums, net
    20,131       24,976  
 
Net gains on securities transactions(A)
    (11,636 )     (5,337 )
 
Net increase in trading securities
    (10,709 )     (2,475 )
 
Stock based compensation
    5,204       4,904  
 
Net tax benefit related to stock option plans
    1,715       697  
 
Decrease in interest receivable
    8,631       8,609  
 
Decrease in interest payable
    (1,145 )     (9,528 )
 
Decrease in income taxes payable
    (13,083 )     (5,575 )
 
Other changes, net
    (24,072 )     (44,835 )

Net cash provided by operating activities
    196,897       184,850  

INVESTING ACTIVITIES:
               
Net cash received in acquisition
          5,199  
Proceeds from sales of investment securities(A)
    192,755       243,329  
Proceeds from maturities/pay downs of investment securities(A)
    1,147,168       1,264,004  
Purchases of investment securities(A)
    (1,179,915 )     (1,933,674 )
Net increase in federal funds sold and securities purchased under agreements to resell
    (9,385 )     (79,800 )
Net increase in loans
    (57,957 )     (56,746 )
Purchases of land, buildings and equipment
    (31,893 )     (24,527 )
Sales of land, buildings and equipment
    1,150       3,020  

Net cash provided by (used in) investing activities
    61,923       (579,195 )

FINANCING ACTIVITIES:
               
Net increase in non-interest bearing demand, savings, interest checking and money market deposits
    89,688       221,769  
Net increase (decrease) in time open and C.D.’s
    17,278       (171,834 )
Net increase (decrease) in federal funds purchased and securities sold under agreements to repurchase
    (242,985 )     273,515  
Additional borrowings
    100,000       225,090  
Repayment of borrowings
    (109,257 )     (278,488 )
Net increase (decrease) in other short-term borrowings
    (1,878 )     77,143  
Purchases of treasury stock
    (111,095 )     (89,326 )
Issuance of stock under purchase, option and benefit plans
    12,221       5,628  
Cash dividends paid on common stock
    (46,059 )     (36,653 )

Net cash provided by (used in) financing activities
    (292,087 )     226,844  

Decrease in cash and cash equivalents
    (33,267 )     (167,501 )
Cash and cash equivalents at beginning of year
    567,123       710,406  

Cash and cash equivalents at September 30
  $ 533,856     $ 542,905  

(A) Available for sale and non-marketable securities
               

Net income tax payments
  $ 82,517     $ 66,971  
Interest paid on deposits and borrowings
  $ 80,835     $ 96,571  

See accompanying notes to consolidated financial statements.

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Commerce Bancshares, Inc. and Subsidiaries

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

September 30, 2004 (Unaudited)

 
1.  Principles of Consolidation and Presentation

      The accompanying consolidated financial statements include the accounts of Commerce Bancshares, Inc. and all majority-owned subsidiaries (the Company). The consolidated financial statements in this report have not been audited. All significant intercompany accounts and transactions have been eliminated. Certain reclassifications were made to 2003 data to conform to current year presentation. In the opinion of management, all adjustments necessary to present fairly the financial position and the results of operations for the interim periods have been made. All such adjustments are of a normal recurring nature, except for the income tax expense adjustment discussed below in Note 11. The results of operations for the three and nine months ended September 30, 2004 are not necessarily indicative of the results of operations for the full year or any other interim periods.

      The significant accounting policies followed in the preparation of the quarterly financial statements are disclosed in the 2003 Annual Report on Form 10-K.

 
2.  Allowance for Loan Losses

      The following is a summary of the allowance for loan losses.

                                   

For the For the
Three Months Ended Nine Months Ended
September 30 September 30


(In thousands) 2004 2003 2004 2003

Balance, beginning of period
  $ 133,124     $ 132,706     $ 135,221     $ 130,618  

Additions:
                               
 
Allowance for loan losses of acquired company
                      500  
 
Provision for loan losses
    6,606       9,655       23,136       29,674  

Total additions
    6,606       9,655       23,136       30,174  

Deductions:
                               
 
Loan losses
    10,174       13,094       36,692       39,450  
 
Less recoveries on loans
    3,807       3,434       11,698       11,359  

Net loan losses
    6,367       9,660       24,994       28,091  

Balance, September 30
  $ 133,363     $ 132,701     $ 133,363     $ 132,701  

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3.  Investment Securities

      Investment securities, at fair value, consist of the following at September 30, 2004 and December 31, 2003.

                   

September 30 December 31
(In thousands) 2004 2003

Available for sale
               
 
U.S. government and federal agency obligations
  $ 1,757,774     $ 1,834,726  
 
State and municipal obligations
    73,203       74,593  
 
Mortgage-backed securities
    1,295,471       1,449,231  
 
Other asset-backed securities
    1,434,195       1,351,203  
 
Other debt securities
    23,022       63,587  
 
Equity securities
    192,218       183,328  
Trading
    29,803       9,356  
Non-marketable
    73,298       73,170  

Total investment securities
  $ 4,878,984     $ 5,039,194  

      Equity securities in the available for sale portfolio include short-term investments in money market mutual funds of $148,588,000 at September 30, 2004 and $142,659,000 at December 31, 2003. Non-marketable securities primarily include securities held for debt and regulatory purposes, which amounted to $51,670,000 and $51,644,000 at September 30, 2004 and December 31, 2003, respectively, in addition to venture capital and private equity investments, which amounted to $21,569,000 and $21,507,000 at the respective dates.

 
4.  Intangible Assets

      The following table presents information about the Company’s intangible assets which have estimable useful lives.

                                   

September 30, 2004 December 31, 2003

Gross Gross
Carrying Accumulated Carrying Accumulated
(In thousands) Amount Amortization Amount Amortization

Amortized intangible assets:
                               
 
Core deposit premium
  $ 47,930     $ (47,092 )   $ 47,930     $ (45,812 )
 
Mortgage servicing rights
    537       (486 )     567       (501 )

Total
  $ 48,467     $ (47,578 )   $ 48,497     $ (46,313 )

      The Company does not have any intangible assets that are not currently being amortized. Aggregate amortization expense on intangible assets was $431,000 and $453,000, respectively, for the three month periods ended September 30, 2004 and 2003, and $1,300,000 and $1,352,000 for the nine month periods ended September 30, 2004 and 2003. Estimated annual amortization expense for the years 2004 through 2008 is as follows.

         

(In thousands)

2004
  $ 1,705  
2005
    463  
2006
    20  
2007
    20  
2008
    20  

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5.  Guarantees

      The Company, as a provider of financial services, routinely issues financial guarantees in the form of financial and performance standby letters of credit. Standby letters of credit are contingent commitments issued by the Company generally to guarantee the payment or performance obligation of a customer to a third party. While these represent a potential outlay by the Company, a significant amount of the commitments may expire without being drawn upon. The Company has recourse against the customer for any amount it is required to pay to a third party under a standby letter of credit. The letters of credit are subject to the same credit policies, underwriting standards and approval process as loans made by the Company. Most of the standby letters of credit are secured and in the event of nonperformance by the customers, the Company has rights to the underlying collateral, which could include commercial real estate, physical plant and property, inventory, receivables, cash and marketable securities.

      At September 30, 2004, a liability in the amount of $4,803,000, representing the carrying value of the guarantee obligations associated with the standby letters of credit mentioned above, was recorded in accordance with Financial Accounting Standards Board Interpretation 45. This amount will be amortized into income over the life of the commitment. The contract amount of these letters of credit, which represents the maximum potential future payments guaranteed by the Company, was $331,993,000 at September 30, 2004.

      The Company guarantees payments to holders of certain trust preferred securities issued by a wholly owned grantor trust. The securities are due in 2030 and may be redeemed beginning in 2010. The maximum potential future payments guaranteed by the Company, which includes future interest and principal payments through maturity, was approximately $15,062,000 at September 30, 2004. At September 30, 2004, the Company had a recorded liability of $4,036,000 in principal and accrued interest to date, representing amounts owed to the security holders.

 
6.  Pension

      The amount of net pension cost is as follows:

                                 

For the For the
Three Months Nine Months
Ended Ended
September 30 September 30


(In thousands) 2004 2003 2004 2003

Service cost – benefits earned during the period
  $ 1,235     $ 981     $ 3,738     $ 2,941  
Interest cost on projected benefit obligation
    1,075       1,208       3,345       3,622  
Expected return on plan assets
    (1,607 )     (1,301 )     (4,802 )     (3,899 )
Amortization of prior service cost
    (26 )     (26 )     (76 )     (76 )
Amortization of unrecognized net loss
    274       511       906       1,533  

Net periodic pension cost
  $ 951     $ 1,373     $ 3,111     $ 4,121  

      The Company made a discretionary cash contribution of $6,000,000 to the pension plan in March 2004. The Company does not expect to make any additional contributions during 2004.

      On October 22, 2004, the Company’s Board of Directors approved a change to its employee benefits plans effective January 1, 2005. With this change, the benefits accrued under the Company’s defined benefit pension plan will be frozen and enhancements will be made to its employee 401k plan, thereby increasing contributions to this 401k plan. These changes are not expected to have a material effect on the Company’s financial statements.

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7.  Common Stock

      The shares used in the calculation of basic and diluted income per share are shown below.

                                 

For the For the
Three Months Nine Months
Ended Ended
September 30 September 30


(In thousands) 2004 2003 2004 2003

Weighted average common shares outstanding
    66,386       69,027       67,029       69,560  
Net effect of the assumed exercise of stock options – based on the treasury stock method using average market price for the respective periods
    947       909       985       797  

      67,333       69,936       68,014       70,357  

 
8.  Comprehensive Income (Loss)

      The Company’s only component of other comprehensive income (loss) during the periods presented below was the unrealized holding gains and losses on available for sale securities.

                                 

For the For the
Three Months Nine Months
Ended Ended
September 30 September 30


(In thousands) 2004 2003 2004 2003

Unrealized holding gains (losses)
  $ 52,331     $ (73,238 )   $ (22,362 )   $ (34,104 )
Reclassification adjustment for gains included in net income
    (151 )     (1,808 )     (11,439 )     (6,749 )

Net unrealized gains (losses) on securities
    52,180       (75,046 )     (33,801 )     (40,853 )
Income tax expense (benefit)
    19,829       (28,517 )     (12,844 )     (15,524 )

Other comprehensive income (loss)
  $ 32,351     $ (46,529 )   $ (20,957 )   $ (25,329 )

 
9.  Segments

      The Company segregates financial information for use in assessing its performance and allocating resources among three operating segments. The Consumer segment includes the retail branch network, consumer finance, bankcard, student loans and discount brokerage services. The Commercial segment provides corporate lending, leasing, and international services, as well as business, government deposit and cash management services. The Money Management segment provides traditional trust and estate tax planning services, and advisory and discretionary investment management services.

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      The following table presents selected financial information by segment and reconciliations of combined segment totals to consolidated totals. There were no material intersegment revenues among the three segments.

                                                 

Money Segment Other/ Consolidated
(In thousands) Consumer Commercial Management Totals Elimination Totals

Three Months Ended September 30, 2004:                                        
Net interest income after provision for loan losses
  $ 32,338     $ 48,607     $ (1,846 )   $ 79,099     $ 37,979     $ 117,078  
Cost of funds allocation
    32,094       (2,905 )     3,573       32,762       (32,762 )      
Non-interest income
    38,314       20,378       20,360       79,052       (132 )     78,920  

Total net revenue
    102,746       66,080       22,087       190,913       5,085       195,998  
Non-interest expense
    67,535       34,814       14,922       117,271       3,221       120,492  

Income before income taxes
  $ 35,211     $ 31,266     $ 7,165     $ 73,642     $ 1,864     $ 75,506  

Three Months Ended September 30, 2003:                                        
Net interest income after provision for loan losses
  $ 30,541     $ 46,803     $ (1,180 )   $ 76,164     $ 36,169     $ 112,333  
Cost of funds allocation
    26,206       (6,312 )     2,996       22,890       (22,890 )      
Non-interest income
    37,484       18,106       20,553       76,143       797       76,940  

Total net revenue
    94,231       58,597       22,369       175,197       14,076       189,273  
Non-interest expense
    65,868       29,896       14,177       109,941       6,489       116,430  

Income before income taxes
  $ 28,363     $ 28,701     $ 8,192     $ 65,256     $ 7,587     $ 72,843  

Nine Months Ended September 30, 2004:                                        
Net interest income after provision for loan losses
  $ 95,643     $ 136,465     $ (5,417 )   $ 226,691     $ 123,302     $ 349,993  
Cost of funds allocation
    87,790       (9,399 )     10,945       89,336       (89,336 )      
Non-interest income
    116,263       58,357       61,078       235,698       13,480       249,178  

Total net revenue
    299,696       185,423       66,606       551,725       47,446       599,171  
Non-interest expense
    200,991       101,472       44,922       347,385       12,955       360,340  

Income before income taxes
  $ 98,705     $ 83,951     $ 21,684     $ 204,340     $ 34,491     $ 238,831  

Nine Months Ended September 30, 2003:                                        
Net interest income after provision for loan losses
  $ 85,580     $ 145,097     $ (4,604 )   $ 226,073     $ 119,138     $ 345,211  
Cost of funds allocation
    85,278       (22,189 )     10,332       73,421       (73,421 )      
Non-interest income
    104,996       52,501       60,216       217,713       7,534       225,247  

Total net revenue
    275,854       175,409       65,944       517,207       53,251       570,458  
Non-interest expense
    197,152       88,548       46,233       331,933       23,446       355,379  

Income before income taxes
  $ 78,702     $ 86,861     $ 19,711     $ 185,274     $ 29,805     $ 215,079  

      The information presented above was derived from the internal profitability reporting system used by management to monitor and manage the financial performance of the Company. This information is based on internal management accounting policies, which have been developed to reflect the underlying economics of the businesses. The policies address the methodologies applied in connection with funds transfer pricing and assignment of overhead costs among segments. Funds transfer pricing was used in the determination of net interest income by assigning a standard cost (credit) for funds used (provided) by assets and liabilities based on their maturity, prepayment and/or repricing characteristics.

      The performance measurement of the operating segments is based on the management structure of the Company and is not necessarily comparable with similar information for any other financial institution. The information is also not necessarily indicative of the segments’ financial condition and results of operations if they were independent entities.

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10.  Derivative Instruments

      The Company uses derivative instruments, on a limited basis, primarily to hedge the variability in interest payments or protect the value of certain assets and liabilities recorded in its balance sheet from changes in interest rates. At September 30, 2004, the Company had interest rate swaps with a total notional amount of $24,481,000, of which two swaps with a notional amount of $12,774,000 were designated as fair value hedges of certain fixed rate loans. The remaining swaps are matching stand alone instruments, whose fair values offset each other with no impact to income. Through its International Department, the Company enters into foreign exchange contracts consisting mainly of contracts to purchase or deliver foreign currency transactions for customers at a specific future date. Also, mortgage loan commitments and forward sales contracts are derived from the Company’s mortgage banking operation in which fixed rate personal real estate loans are originated and sold to other institutions.

      The Company’s usage of derivative instruments is detailed below.

                                                   

September 30, 2004 December 31, 2003

Positive Negative Positive Negative
Notional Fair Fair Notional Fair Fair
(In thousands) Amount Value Value Amount Value Value

Interest rate swaps
  $ 24,481     $ 177     $ (967 )   $ 28,910     $ 405     $ (1,487 )
Interest rate cap
                      4,319              
Foreign exchange contracts:
                                               
 
Forward contracts
    12,157       106       (103 )     8,254       490       (551 )
 
Options written/purchased
    2,650                   2,500       38       (38 )
Mortgage loan commitments
    11,413       14       (4 )     7,542       54       (1 )
Mortgage loan forward sale contracts
    23,486       6       (125 )     7,298       8       (4 )

Total
  $ 74,187     $ 303     $ (1,199 )   $ 58,823     $ 995     $ (2,081 )

      In March 2004, the Securities and Exchange Commission staff issued Staff Accounting Bulletin No. 105, “Application of Accounting Principles to Loan Commitments” (SAB 105). SAB 105 provides additional guidance in determining the fair market value of mortgage loan commitments. The new guidance prohibits the inclusion of the expected cash flows related to the associated servicing of the loan when determining the fair value of the loan commitment. This change in accounting tends to reduce the fair market value of the loan commitment and defers the income recognition resulting from the valuation of the commitment. SAB 105 was effective for loan commitments accounted for as derivatives and entered into on or after April 1, 2004, at which time the Company began excluding these expected cash flows in its determination of fair value. The effect of the change was a $227,000 reduction of pre-tax income, which was recorded in the second quarter of 2004.

 
11.  Income Taxes

      During the third quarter of 2004, the Company recognized income tax benefits totaling $13,960,000 associated with certain corporate tax reorganization initiatives. The overall effective income tax rate for the third quarter of 2004 was 17.2% compared with 35.4% in the second quarter of 2004 and 24.6% in the third quarter of 2003. For the nine months ended September 30, 2004 and 2003, income tax expense amounted to $71,150,000 and $62,416,000 and represented effective income tax rates of 29.8% and 29.0%, respectively. The Company will recognize an additional $4,950,000 tax benefit related to these initiatives in the fourth quarter of 2004, resulting in an annual effective tax rate of approximately 29%. The Company has additional income tax benefits totaling approximately $13,705,000 associated with other corporate reorganization activities, which will not be recognized into income until certain conditions are satisfied. It is projected that such conditions may be resolved as early as the third quarter of 2005.

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Item 2.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION AND RESULTS OF OPERATIONS

      The following discussion and analysis should be read in conjunction with the consolidated financial statements and related notes and with the statistical information and financial data appearing in this report as well as the Company’s 2003 Annual Report on Form 10-K. Results of operations for the three and nine month periods ended September 30, 2004 are not necessarily indicative of results to be attained for any other period.

Forward-Looking Information

      This report may contain “forward-looking statements” that are subject to risks and uncertainties and include information about possible or assumed future results of operations. Many possible events or factors could affect the future financial results and performance of the Company. This could cause results or performance to differ materially from those expressed in the forward-looking statements. Words such as “expects”, “anticipates”, “believes”, “estimates”, variations of such words and other similar expressions are intended to identify such forward-looking statements. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or forecasted in, or implied by, such forward-looking statements. Readers should not rely solely on the forward-looking statements and should consider all uncertainties and risks discussed throughout this report. Forward-looking statements speak only as of the date they are made. The Company does not undertake to update forward-looking statements to reflect circumstances or events that occur after the date the forward-looking statements are made or to reflect the occurrence of unanticipated events. Such possible events or factors include: changes in economic conditions in the Company’s market area, changes in policies by regulatory agencies, governmental legislation and regulation, fluctuations in interest rates, changes in liquidity requirements, demand for loans in the Company’s market area, and competition with other entities that offer financial services.

Critical Accounting Policies

      The Company’s consolidated financial statements are prepared based on the application of certain accounting policies, some of which require numerous estimates and strategic or economic assumptions that may prove inaccurate or be subject to variations which may significantly affect the Company’s reported results and financial position for the period or in future periods. The use of estimates, assumptions, and judgments are necessary when financial assets and liabilities are required to be recorded at, or adjusted to reflect, fair value. Assets and liabilities carried at fair value inherently result in more financial statement volatility. Fair values and the information used to record valuation adjustments for certain assets and liabilities are based on either quoted market prices or are provided by other independent third-party sources, when available. When such information is not available, management estimates valuation adjustments primarily by using internal cash flow and other financial modeling techniques. Changes in underlying factors, assumptions, or estimates in any of these areas could have a material impact on the Company’s future financial condition and results of operations.

      The Company has identified several policies as being critical because they require management to make particularly difficult, subjective and/or complex judgments about matters that are inherently uncertain and because of the likelihood that materially different amounts would be reported under different conditions or using different assumptions. These policies relate to the allowance for loan losses, the valuation of certain non-marketable investments, pension accounting, and accounting for income taxes.

      The Company performs periodic and systematic detailed reviews of its loan portfolio to assess overall collectability. The level of the allowance for loan losses reflects the Company’s estimate of the losses inherent in the loan portfolio at any point in time. While these estimates are based on substantive methods for determining allowance requirements, nevertheless, actual outcomes may differ significantly from esti-

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mated results. Further discussion of the methodologies used in establishing the allowance is provided in the Provision and Allowance for Loan Losses section of this discussion.

      The Company, through its Small Business Investment subsidiaries, has numerous private equity and venture capital investments, which totaled $25.0 million at September 30, 2004. These private equity and venture capital securities are reported at estimated fair values in the absence of readily ascertainable fair values. The values assigned to these securities where no market quotations exist are based upon available information and management’s judgment. Although management believes its estimates of fair value reasonably reflect the fair value of these securities, key assumptions regarding the projected financial performance of these companies, the evaluation of the investee company’s management team, and other economic and market factors may affect the amounts that will ultimately be realized from these investments.

      Management is required to make various assumptions in valuing its pension assets and liabilities. These assumptions include the expected rate of return on plan assets, the discount rate, and the rate of increase in future compensation levels. Changes to these assumptions could impact earnings in future periods. The Company takes into account the plan asset mix, funding obligations, and expert opinions in determining the various rates used to estimate pension expense. The Company considers the Moody’s AA corporate bond yields and other market interest rates in setting the appropriate discount rate. In addition, the Company reviews expected inflationary and merit increases to compensation in determining the rate of increase in future compensation levels.

      The objectives of accounting for income taxes are to recognize the amount of taxes payable or refundable for the current year and deferred tax liabilities and assets for the future tax consequences of events that have been recognized in an entity’s financial statements or tax returns. Judgment is required in assessing the future tax consequences of events that have been recognized in the Company’s financial statements or tax returns. Fluctuations in the actual outcome of these future tax consequences, including the effects of IRS examinations and examinations by other state agencies, could materially impact the Company’s financial position and its results of operations.

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Selected Financial Data

                                   

Three Months Nine Months
Ended Ended
September 30 September 30


2004 2003 2004 2003

Per Share Data
                               
 
Net income – basic
  $ .94     $ .79     $ 2.50     $ 2.19  
 
Net income – diluted
    .93       .79       2.47       2.17  
 
Cash dividends
    .230       .214       .690       .529  
 
Book value
                    22.08       21.03  
 
Market price
                    48.09       41.67  
Selected Ratios
                               
(Based on average balance sheets)
                               
 
Loans to deposits
    77.83 %     79.81 %     78.60 %     80.16 %
 
Non-interest bearing deposits to total deposits
    12.45       11.09       12.28       10.50  
 
Equity to loans
    17.69       18.19       17.86       18.07  
 
Equity to deposits
    13.77       14.52       14.04       14.49  
 
Equity to total assets
    10.22       10.72       10.23       10.78  
 
Return on total assets
    1.78       1.60       1.58       1.52  
 
Return on total stockholders’ equity
    17.41       14.96       15.46       14.10  
(Based on end-of-period data)
                               
 
Efficiency ratio*
    59.22       58.56       58.79       59.52  
 
Tier I capital ratio
                    12.49       12.73  
 
Total capital ratio
                    13.86       14.12  
 
Leverage ratio
                    9.83       9.88  

The efficiency ratio is calculated as non-interest expense (excluding intangibles amortization) as a percent of net interest income and non-interest income (excluding gains/losses on securities transactions).

Results of Operations

Summary


                                                 
Three Months Ended September 30 Nine Months Ended September 30


(Dollars in thousands) 2004 2003 Change 2004 2003 Change

Net interest income
  $ 123,684     $ 121,988       1.4 %   $ 373,129     $ 374,885       (.5 )%
Provision for loan losses
    (6,606 )     (9,655 )     (31.6 )     (23,136 )     (29,674 )     (22.0 )
Non-interest income
    78,920       76,940       2.6       249,178       225,247       10.6  
Non-interest expense
    (120,492 )     (116,430 )     3.5       (360,340 )     (355,379 )     1.4  
Income taxes
    (12,987 )     (17,895 )     (27.4 )     (71,150 )     (62,416 )     14.0  

Net income
  $ 62,519     $ 54,948       13.8 %   $ 167,681     $ 152,663       9.8 %

      For the quarter ended September 30, 2004, net income amounted to $62.5 million, an increase of $7.6 million, or 13.8%, over the third quarter of the previous year. Return on assets was 1.78% and the return on equity totaled 17.41%. For the quarter, the efficiency ratio amounted to 59.22%. The increase in net income over the third quarter of last year was the result of a $4.9 million reduction in income tax expense coupled with growth in non-interest income of $2.0 million, and a $3.0 million reduction in the provision for loan losses. Compared to the third quarter of last year, non-interest expense increased 3.5%. Diluted earnings per share was $.93, an increase of 17.7% over $.79 per share in the third quarter of 2003.

      Net income for the first nine months of 2004 was $167.7 million, a $15.0 million, or 9.8%, increase over the first nine months of 2003. Diluted earnings per share increased 13.8% to $2.47, compared to $2.17 for the first nine months of last year. The increase in net income was primarily due to a 10.6% rise in non-interest income and a 22.0% decline in the provision for loan losses, partly offset by growth in non-interest expense of 1.4% and a slight decline in net interest income. Income tax expense in 2004 increased

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$8.7 million over 2003. The effective tax rate was 29.8% for the first nine months of 2004 and 29.0% for the same period in 2003.

Net Interest Income

      The following table summarizes the changes in net interest income on a fully taxable equivalent basis, by major category of interest earning assets and interest bearing liabilities, identifying changes related to volumes and rates. Changes not solely due to volume or rate changes are allocated to rate.

 
Analysis of Changes in Net Interest Income
                                                     

Three Months Ended September  Nine Months Ended
30, 2004 vs. 2003 September 30, 2004 vs. 2003


Change due to Change due to


Average Average Average Average
(In thousands) Volume Rate Total Volume Rate Total

Interest income, fully taxable equivalent basis:
                                               
Loans
  $ 2,046     $ (3,212 )   $ (1,166 )   $ 7,421     $ (22,243 )   $ (14,822 )
Investment securities:
                                               
 
U.S. government and federal agency securities
    733       1,154       1,887       7,358       (5,386 )     1,972  
 
State and municipal obligations
    (109 )     (68 )     (177 )     (414 )     (133 )     (547 )
 
Mortgage and asset-backed securities
    2,693       764       3,457       14,284       (10,108 )     4,176  
 
Other securities
    (552 )     (1,075 )     (1,627 )     (1,098 )     (1,586 )     (2,684 )

   
Total interest on investment securities
    2,765       775       3,540       20,130       (17,213 )     2,917  

Federal funds sold and securities purchased under agreements to resell
    109       110       219       342       47       389  

Total interest income
    4,920       (2,327 )     2,593       27,893       (39,409 )     (11,516 )

Interest expense:
                                               
Deposits:
                                               
 
Savings
    15       (1 )     14       71       (179 )     (108 )
 
Interest checking and money market
    103       721       824       437       (3,186 )     (2,749 )
 
Time open & C.D.’s of less than $100,000
    (792 )     (1,037 )     (1,829 )     (2,966 )     (5,933 )     (8,899 )
 
Time open & C.D.’s of $100,000 and over
    798       (278 )     520       1,423       (1,918 )     (495 )

   
Total interest on deposits
    124       (595 )     (471 )     (1,035 )     (11,216 )     (12,251 )

Federal funds purchased and securities sold under agreements to repurchase
    347       1,619       1,966       3,101       111       3,212  
Other borrowings
    (89 )     (10 )     (99 )     602       (688 )     (86 )

Total interest expense
    382       1,014       1,396       2,668       (11,793 )     (9,125 )

Net interest income, fully taxable equivalent basis
  $ 4,538     $ (3,341 )   $ 1,197     $ 25,225     $ (27,616 )   $ (2,391 )

      Net interest income for the third quarter of 2004 totaled $123.7 million, a 1.4% increase over the third quarter of 2003. The increase in net interest income was mainly the result of higher interest income earned on investment securities, coupled with lower deposit interest expense. These effects were partly offset by higher short-term borrowing costs and lower interest on loans. As a result, the net interest rate margin was 3.82% for the third quarter of 2004, compared to 3.89% in the third quarter of 2003 and 3.85% in the second quarter of 2004. For the first nine months of 2004, net interest income totaled $373.1 million, a decrease of $1.8 million, or .5%, compared with the first nine months of the previous year. The net interest rate margin declined 25 basis points to 3.82% during the first nine months of 2004 compared to the prior year.

      Total interest income increased $3.1 million, or 2.1%, over the third quarter of 2003. The increase was the result of higher average balances of investment securities and loans, but partly offset by lower loan yields. Rates earned on loans declined 9 basis points and rates earned on investment securities increased

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8 basis points. The decrease in loan interest income was mainly the result of lower rates earned on virtually all lending products compared to the third quarter of last year. Offsetting the effect of lower loan rates on interest income was growth in the average balances of construction, personal real estate, home equity, consumer and credit card loans. Business and business real estate loan volumes continued to be lower than the previous year, and this also factored in the reduction of interest income. Interest income on investment securities increased by $4.0 million, due to higher average balances of U.S. government and agency, mortgage-backed, and asset-backed securities, coupled with higher rates earned. Also, the Company’s inflation indexed treasury securities contributed $4.9 million in interest income in the third quarter of 2004, compared with $3.5 million in the same period last year and $7.5 million in the second quarter of 2004. The average tax equivalent yield on interest earning assets was 4.67% in the third quarter of 2004 compared to 4.72% in the third quarter of 2003.

      Compared to the first nine months of 2003, total interest income decreased $10.9 million. The decline reflects similar trends as noted in the quarterly comparison above, with lower average overall rates earned on interest earning assets, which occurred because of the declining interest rate environment in the last several years. The decline was partly offset by higher balances in investment securities and in consumer and real estate loans. Average tax equivalent yields on total interest earning assets for the nine months were 4.63% in 2004 and 5.03% in 2003.

      Total interest expense increased $1.4 million, or 5.2%, compared to the third quarter of 2003. This increase was mainly the result of an increase in average borrowings of $85.5 million and an increase in average rates, especially on federal funds purchased, which increased 50 basis points over the same quarter last year. In addition, average rates paid were lower on most certificate of deposit balances, while rates paid on non-maturity deposits were only modestly higher. Average rates paid on interest bearing liabilities increased from .97% in the third quarter of 2003 to 1.00% in the third quarter of 2004.

      For the first nine months of 2004, total interest expense decreased $9.2 million, or 10.3%, compared with the previous year. Most of the decline resulted from a 19 basis point reduction in average rates paid on deposit balances. Also contributing to the decline were lower average balances in retail certificates of deposit. These decreases were partly offset by higher borrowings. Average balances of federal funds purchased and securities sold under agreements to repurchase increased by $377.8 million and were used mainly to fund investment securities purchases primarily at the beginning of 2004 and loan growth. The overall average cost of total interest bearing liabilities was .94% for the first nine months of 2004 compared to 1.10% for the same period in 2003.

      Summaries of average assets and liabilities and the corresponding average rates earned/paid appear on the last page of this discussion.

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Non-Interest Income

                                                 

Three Months Ended Nine Months Ended
September 30 September 30


% %
(Dollars in thousands) 2004 2003 Change 2004 2003 Change

Trust fees
  $ 16,047     $ 15,446       3.9 %   $ 48,339     $ 45,044       7.3 %
Deposit account charges and other fees
    27,072       26,205       3.3       79,524       69,821       13.9  
Bank card transaction fees
    19,676       16,771       17.3       56,624       49,674       14.0  
Trading account profits and commissions
    2,812       3,653       (23.0 )     9,608       11,613       (17.3 )
Consumer brokerage services
    2,376       2,306       3.0       7,101       6,811       4.3  
Mortgage banking revenue
    545       907       (39.9 )     1,307       3,558       (63.3 )
Net gains (losses) on securities transactions
    (148 )     896       N.M.       11,636       5,337       118.0  
Other
    10,540       10,756       (2.0 )     35,039       33,389       4.9  

Total non-interest income
  $ 78,920     $ 76,940       2.6 %   $ 249,178     $ 225,247       10.6 %

Non-interest income as a % of total revenue*
    39.0 %     38.7 %             40.0 %     37.5 %        

Total revenue is calculated as net interest income plus non-interest income.

     For the third quarter of 2004, total non-interest income amounted to $78.9 million compared with $76.9 million in the same quarter last year, or an increase of 2.6%. This increase resulted from growth in deposit account, bank card and trust fee income. Deposit account fees grew by 3.3% in the current quarter compared to the same quarter last year as a result of a 10.7% increase in overdraft fees (mainly due to pricing increases). Bank card fees rose 17.3% over the same period last year, due mainly to higher fees earned on merchant, debit card and credit card transactions, all of which grew by more than 10%. Trust fees for the quarter were up 3.9% over the same period last year as the result of higher fees on institutional trust accounts. Mortgage banking fee income declined $362 thousand from amounts recorded in the same period last year due to lower customer demand, and bond trading account revenues decreased $841 thousand due to lower demand by business and correspondent bank customers. Other non-interest income in the third quarter of 2004 included gains of $1.6 million on sales of student loans, compared to gains of $1.9 million in the third quarter of 2003. In addition, farm management fees declined $757 thousand due to the sale of the farm management business in the third quarter of 2003.

      Non-interest income for the nine months ended September 30, 2004 increased $23.9 million, or 10.6%, over the first nine months of 2003. Deposit account fees rose $9.7 million, or 13.9%, due to growth of 29.0% in fee income on overdraft and return items. Compared to the previous year, bank card fee income rose $7.0 million, or 14.0%, with merchant fees and cardholder fees each growing $2.8 million, and debit card fees growing $809 thousand. Trust fees increased $3.3 million, or 7.3%, over the same period last year as a result of growth in personal and institutional trust accounts, along with rising account valuations upon which fees are based. Other non-interest income increased $1.7 million in 2004 compared to the previous year, mainly due to higher levels of student loan sales during 2004 and a bank branch sale in the second quarter of 2004, partly offset by lower farm management fees mentioned above. These increases to non-interest income were partly offset by declines of $2.0 million in bond trading revenue and $2.3 million in mortgage banking revenue.

      During the current quarter, net securities losses amounted to $148 thousand compared with net securities gains of $896 thousand in the same period last year. The net securities losses in the third quarter of 2004 included an impairment of $300 thousand recognized on a private equity investment held by a venture capital subsidiary, which was partly offset by gains on sales from the banks’ available for sale portfolio. On a year-to-date basis, securities transactions resulted in net gains of $11.6 million and $5.3 million for 2004 and 2003, respectively. Most of the 2004 gain resulted from sales of $152.8 million in inflation-indexed treasury securities and $26.2 million in mortgage-backed securities.

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Non-Interest Expense

                                                 

Three Months Ended Nine Months Ended
September 30 September 30


(Dollars in thousands) 2004 2003 % Change 2004 2003 % Change

Salaries and employee benefits
  $ 65,549     $ 65,036       .8 %   $ 199,261     $ 199,635       (.2 )%
Net occupancy
    9,740       9,451       3.1       29,740       29,228       1.8  
Equipment
    5,634       5,849       (3.7 )     17,170       17,936       (4.3 )
Supplies and communication
    9,153       8,539       7.2       25,439       25,479       (.2 )
Data processing and software
    11,469       10,303       11.3       33,901       30,068       12.7  
Marketing
    4,552       3,936       15.7       12,680       10,999       15.3  
Intangible assets amortization
    431       453       (4.9 )     1,300       1,352       (3.8 )
Other
    13,964       12,863       8.6       40,849       40,682       .4  

Total non-interest expense
  $ 120,492     $ 116,430       3.5 %   $ 360,340     $ 355,379       1.4 %

      Non-interest expense for the quarter amounted to $120.5 million, an increase of $4.1 million, or 3.5%, compared with $116.4 million recorded in the third quarter of last year. Compared to the third quarter of last year, salaries and benefits expense increased slightly as a result of higher salaries and health care expense, partly offset by lower pension and incentive payments. Full-time equivalent employees totaled 4,821 and 4,986 at September 30, 2004 and 2003, respectively. Increased costs were also incurred for occupancy, supplies and communication and marketing which rose $289 thousand, $614 thousand and $616 thousand, respectively, over amounts recorded in the third quarter of last year. Data processing costs grew $1.2 million, or 11.3%, mainly as a result of higher software expense and bank card processing fees. Other non-interest expense increased 8.6% over the same quarter last year, primarily due to higher operating losses, professional fees and lower capitalized loan costs. Equipment expense decreased 3.7% during the quarter mainly due to lower depreciation on computer hardware and lower costs for maintenance contracts.

      Non-interest expense increased $5.0 million, or 1.4%, over the first nine months of 2003. Data processing costs increased $3.8 million, or 12.7%, due to higher software expense and bank card processing fees, while marketing expense increased $1.7 million, or 15.3%, mainly due to higher deposit promotional costs. Occupancy expense increased mainly due to the sale of a bank facility earlier in the year, which resulted in lower outside tenant rent income and higher rent expense as the banking operations were moved to other leased facilities. Salaries and benefits decreased $374 thousand, or .2%, due to a decline in incentive payments, lower costs for temporary and contract labor, and lower pension plan expense. These decreases were partly offset by higher staff salaries and health care expense. Equipment costs declined 4.3% due to reductions in depreciation and maintenance expense. Other non-interest expense was held to a slight increase of .4% over the prior period due to lower capitalized loan costs and higher operating losses and loan collection expense. These increases were partly offset by lower professional fees and operating lease depreciation.

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Provision and Allowance for Loan Losses

                                           

Three Months Ended Nine Months Ended

September 30
Sept. 30 Sept. 30 June 30
(Dollars in thousands) 2004 2003 2004 2004 2003

Provision for loan losses
  $ 6,606     $ 9,655     $ 6,280     $ 23,136     $ 29,674  

Net loan charge-offs (recoveries):
                                       
 
Business
    100       1,640       (270 )     5,332       6,040  
 
Credit card
    4,658       4,925       5,040       14,632       14,275  
 
Personal banking*
    1,993       2,062       1,260       5,225       6,002  
 
Real estate
    (638 )     359       73       (463 )     128  
 
Overdrafts
    254       674       145       268       1,646  

Total net loan charge-offs
  $ 6,367     $ 9,660     $ 6,248     $ 24,994     $ 28,091  

Annualized total net charge-offs as a percentage of average loans
    .31 %     .48 %     .31 %     .41 %     .47 %

Includes consumer, student and home equity loans

     The Company has an established process to determine the amount of the allowance for loan losses, which assesses the risks and losses inherent in its portfolio. The Company combines estimates of the reserves needed for loans evaluated on an individual basis for impairment with estimates of the reserves needed for pools of loans with similar risk characteristics. This process to determine reserves uses such tools as the Company’s “watch loan list” and actual loss experience to identify both individual loans and pools of loans and the amount of reserves that are needed. Additionally, management determines the amount of reserves necessary to offset credit risk issues associated with loan concentrations, economic uncertainties, industry concerns, adverse market changes in estimated or appraised collateral values, and other subjective factors.

      In using this process and the information available, management must consider various assumptions and exercise considerable judgment to determine the overall level of the allowance for loan losses. Because of these subjective factors, actual outcomes of inherent losses can differ from original estimates. The process of determining adequate levels of the allowance for loan losses is subject to regular review by the Company’s internal loan review team and outside regulators.

      Net loan charge-offs for the third quarter of 2004 amounted to $6.4 million compared with $6.2 million in the second quarter of 2004 and $9.7 million in the third quarter of last year. The ratio of annualized net loan charge-offs to total average loans in the current quarter was .31% compared with .48% in the same quarter last year and .31% in the second quarter of this year.

      For the third quarter of 2004, annualized net charge-offs on average credit card loans decreased to 3.24%, compared with 3.66% in the third quarter of last year. Personal banking loan charge-offs decreased in the current quarter, with a charge-off ratio of .42% compared to .45% in the same quarterly period last year, as delinquencies remained at low levels.

      Net charge-offs during the first nine months of 2004 amounted to $25.0 million, compared to $28.1 million in the comparable prior period. Net charge-offs decreased in the business, personal banking, overdraft, and real estate loan categories, with partly offsetting increases in credit card net charge offs. The annualized net charge-off ratio decreased to .41% compared to ..47% in the comparable prior period.

      The provision for loan losses for the current quarter totaled $6.6 million, and was up $326 thousand from the provision recorded in the second quarter of this year, and down $3.0 million from the amount recorded in the third quarter of 2003. The provision was $23.1 million in the first nine months of 2004 compared to $29.7 million in the same period in 2003. The allowance for loan losses at September 30, 2004 was $133.4 million, or 1.63% of total loans, and represented 522% of total non-performing loans. The Company considers the allowance for loan losses adequate to cover losses inherent in the loan portfolio at September 30, 2004.

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Risk Elements of Loan Portfolio

      The following table presents non-performing assets and loans which are past due 90 days and still accruing interest. Non-performing assets include non-accruing loans and foreclosed real estate. Loans are placed on non-accrual status when management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment. Loans that are 90 days past due as to principal and/or interest payments are generally placed on non-accrual, unless they are both well-secured and in the process of collection, or they are 1-4 family first mortgage loans or consumer loans that are exempt under regulatory rules from being classified as non-accrual.

                 

September 30 December 31
(Dollars in thousands) 2004 2003

Non-accrual loans
  $ 25,554     $ 32,523  
Foreclosed real estate
    1,540       1,162  

Total non-performing assets
  $ 27,094     $ 33,685  

Non-performing assets to total loans
    .33 %     .41 %
Non-performing assets to total assets
    .19 %     .24 %
Loans past due 90 days and still accruing interest
  $ 17,625     $ 20,901  

      Non-accrual loans at September 30, 2004 totaled $25.6 million, a decrease of $7.0 million from amounts recorded at December 31, 2003. Most of the decrease occurred in lease-related non-accrual loans, which declined $4.8 million from year end. Lease-related loans comprised 30.3% of the September 30, 2004 non-accrual loan total, with the remainder primarily relating to business or business real estate loans. Total loans past due 90 days or more and still accruing interest amounted to $17.6 million as of September 30, 2004, and decreased $3.3 million since December 31, 2003. The decline occurred mainly in personal real estate loans ($5.1 million), student loans ($1.1 million) and credit card loans ($906 thousand), but was partly offset by a $3.6 million increase in business and business real estate loans.

Income Taxes

      During the third quarter of 2004, income tax expense amounted to $13.0 million, a decrease of $4.9 million from the same period last year. The effective tax rate for the Company was 17.2% for the third quarter of 2004, compared with an effective tax rate of 24.6% in the third quarter of 2003 and 35.5% in the second quarter of 2004. The lower income tax expense in the third quarter of 2004 was the result of the recognition of tax benefits, totaling $14.0 million, associated with certain corporate tax reorganization initiatives. For the nine months ended September 30, 2004 and 2003, income tax expense amounted to $71.2 million and $62.4 million and represented effective income tax rates of 29.8% and 29.0%, respectively. The Company will recognize an additional $5.0 million tax benefit related to these initiatives in the fourth quarter of 2004, resulting in an annual effective tax rate of approximately 29%. The Company has additional income tax benefits totaling approximately $13.7 million associated with other corporate reorganization activities, which will not be recognized into income until certain conditions are satisfied. It is projected that such conditions may be resolved as early as the third quarter of 2005.

Financial Condition

Balance Sheet

      Total assets of the Company were $14.1 billion at September 30, 2004 compared to $14.3 billion at December 31, 2003. Earning assets at September 30, 2004 were $13.2 billion and consisted of 62% loans and 37% investment securities, compared to $13.3 billion at December 31, 2003.

      During the first nine months of 2004, total period end loans increased $20.2 million, or .2%, compared with balances at December 31, 2003. The increase was the result of increases of $59.3 million in consumer loans, primarily from increases in marine and recreational vehicle lending. Also, home equity and business loans grew by $47.0 million and $17.7 million, respectively. This growth was offset by decreases of

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$90.1 million in business real estate loans and $20.7 million in construction loans. Business real estate loans continued to decline during the third quarter due to larger payoffs and customer refinancing activity.

      While period end business loans have increased compared to 2003 year end balances, average business loans continued to decline ($44.4 million) during the third quarter of 2004 as compared to the previous quarter due to weak demand and lower line of credit usage.

      Available for sale investment securities, excluding fair value adjustments, decreased $147.0 million, or 3.0%, at September 30, 2004 compared to December 31, 2003. The decrease was due to principal paydowns on mortgage and asset-backed securities of $635.2 million, maturities of securities of $501.6 million and sales of $188.6 million, offset by purchases during the nine months of 2004 of $1.2 billion. The purchases of investment securities, which were funded mainly by increases in federal funds purchased, consisted primarily of mortgage and asset-backed securities ($569.4 million) and U.S. government agency securities ($451.0 million).

      Total deposits increased by $75.4 million, or .7%, at September 30, 2004 compared to December 31, 2003. The increase was due mainly to increases of $87.0 million in certificates of deposit of $100,000 and over, $34.7 million in money market accounts, and $18.7 million in savings accounts. This growth was offset by a decline of $75.8 million in certificates of deposit of less than $100,000.

      Compared to 2003 year end balances, total borrowings at September 30, 2004 decreased $254.3 million. This decline was due to decreases in repurchase agreements of $529.1 million, offset by an increase in federal funds purchased of $286.1 million. The increase in federal funds purchased provided liquidity for purchases of investment securities.

Liquidity and Capital Resources

Liquidity Management

      The Company’s most liquid assets are comprised of investments in federal funds sold, securities purchased under agreements to resell (resale agreements), and available for sale marketable securities. Federal funds sold and resale agreements normally have overnight maturities and are used for general daily liquidity purposes. The available for sale investment portfolio includes maturities of over $920 million which are scheduled over the next 12 months, which offer substantial resources to meet either new loan demand or reductions in the Company’s deposit funding base. The Company pledges portions of its investment securities portfolio, primarily to secure public fund deposits, securities sold under agreements to repurchase, and borrowing capacity at the Federal Reserve. Total investment securities pledged for these and other regulatory and legal purposes comprised approximately 50% of the investment portfolio at September 30, 2004.

                               

September 30 June 30 December 31
(In thousands) 2004 2004 2003

Liquid assets:
                           
 
Federal funds sold
  $ 117,505     $ 109,805     $ 108,120      
 
Securities purchased under agreements to resell
          25,000            
 
Available for sale investment securities
    4,775,883       4,792,606       4,956,668      

   
 
Total
  $ 4,893,388     $ 4,927,411     $ 5,064,788      

   

      Liquidity is also available from the Company’s large base of core customer deposits, defined as demand, interest checking, savings, and money market deposit accounts. At September 30, 2004, such deposits totaled $7.9 billion and represented 76% of the Company’s total deposits. These core deposits are normally less volatile and are often tied to other products of the Company through long lasting relationships. Time open and certificates of deposit of $100,000 and over are normally considered more volatile and

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higher costing. These accounts totaled $766.3 million at September 30, 2004, comprising just 7.5% of total deposits.
                           

September 30 June 30 December 31
(In thousands) 2004 2004 2003

Core deposit base:
                       
 
Non-interest bearing demand
  $ 1,750,318     $ 1,723,109     $ 1,716,214  
 
Interest checking
    658,039       669,617       681,405  
 
Savings and money market
    5,452,555       5,460,832       5,399,138  

 
Total
  $ 7,860,912     $ 7,853,558     $ 7,796,757  

      Another important component of liquidity is the level of borrowings from third party sources, and the availability of future credit. The Company’s outside borrowings are comprised of federal funds purchased, securities sold under agreements to repurchase, and longer-term debt. Federal funds purchased and securities sold under agreements to repurchase are generally borrowed on an overnight basis. Federal funds purchased are obtained mainly from upstream correspondent banks with whom the Company maintains approved lines of credit, while securities sold under agreements to repurchase are comprised of non-insured customer funds secured by a portion of the Company’s investment portfolio. The Company’s long-term debt is relatively small compared to the Company’s overall liability position. It is comprised mainly of advances from the FHLB. Most of the advances outstanding at September 30, 2004 have a floating rate and mature within two years. Other outstanding long-term borrowings relate to the Company’s leasing and venture capital operations. Period end borrowings of the Company are shown below.

                           

September 30 June 30 December 31
(In thousands) 2004 2004 2003

Borrowings:
                       
 
Federal funds purchased
  $ 1,470,254     $ 1,431,700     $ 1,184,189  
 
Securities sold under agreements to repurchase
    392,805       725,842       921,855  
 
FHLB advances
    366,965       367,004       367,079  
 
Subordinated debentures
    4,000       4,000       4,000  
 
Other long-term debt
    20,623       22,621       29,898  
 
Other short-term debt
    998             2,876  

 
Total
  $ 2,255,645     $ 2,551,167     $ 2,509,897  

      In addition to those mentioned above, several other sources of liquidity are available. The Company believes that its sound debt ratings from Standard & Poor’s and Moody’s would enable its commercial paper to be readily marketable should the need arise. No commercial paper has been issued or outstanding during the past five years. In addition, the Company has temporary borrowing capacity at the Federal Reserve discount window, for which it has pledged $293.1 million in loans and $742.5 million in investment securities. Also, because of its lack of significant long-term debt, the Company believes that it could generate additional liquidity through its Capital Markets Group from sources such as large, jumbo certificates of deposit or privately placed debt offerings. Future financing could also include the issuance of common or preferred stock.

      The following discussion is based on cash flow amounts as shown in the accompanying consolidated statements of cash flows. The Company’s cash and cash equivalents (defined as “Cash and due from banks” on the accompanying balance sheets) were $533.9 million at September 30, 2004, a decrease of $33.3 million compared to December 31, 2003. The cash flow provided by operating activities is considered a very stable source of funds and consists mainly of net income adjusted for certain non-cash items. Operating activities provided cash flow of $196.9 million during the first nine months of 2004. Investing activities, consisting mainly of purchases and maturities of available for sale securities, changes in levels of overnight investments in federal funds sold and resale agreements, and changes in the level of the loan portfolio, provided total cash of $61.9 million. Most of the cash inflow was due to $1.3 billion in sales and maturities

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of investment securities, partly offset by purchases of $1.2 billion. Financing activities used cash of $292.1 million, resulting from a $243.0 million net decline in overnight borrowings, $111.1 million required by the Company’s treasury stock repurchase program, and cash dividend payments of $46.1 million. These cash outflows were partly offset by an increase of $107.0 million in deposit balances. Future short-term liquidity needs arising from daily operations are not expected to vary significantly, and the Company believes it will be able to meet these cash flow needs.

Capital Management

      The Company maintains strong regulatory capital ratios, including those of its principal banking subsidiaries, which exceed the well-capitalized guidelines under federal banking regulations. Information about the Company’s risk-based capital is shown below.

                         

Minimum Ratios
for Well-
September 30 December 31 Capitalized
(Dollars in thousands) 2004 2003 Banks

Risk-adjusted assets
  $ 10,906,821     $ 10,813,111          
Tier I capital
    1,362,325       1,331,439          
Total capital
    1,512,125       1,481,600          
Tier I capital ratio
    12.49 %     12.31 %     6.00 %
Total capital ratio
    13.86 %     13.70 %     10.00 %
Leverage ratio
    9.83 %     9.71 %     5.00 %

      The Company maintains a stock buyback program; and in January 2004 was authorized by the Board of Directors to repurchase up to 3,000,000 shares of its common stock. The Company has routinely used these shares to fund the Company’s annual 5% stock dividend and various employee benefit programs. During the current quarter, the Company purchased approximately 752,000 shares of treasury stock at an average cost of $46.98 per share. At September 30, 2004, approximately 703,000 shares were available for purchase by the Company under the January 2004 authorization. On October 22, 2004, the Board of Directors authorized the Company to purchase 4,296,580 additional shares, bringing the total authorization up to 5,000,000 shares.

      The Company’s common stock dividend policy reflects its earnings outlook, desired payout ratios, the need to maintain adequate capital levels, and alternative investment options. The Company increased its per share cash dividend by 7% in the first quarter of 2004 compared to the fourth quarter of 2003, and maintained the same dividend payout in the second and third quarters of 2004. Overall cash dividends paid for the first nine months of 2004 have increased $9.4 million, or 25.7%, over amounts paid in the previous year. The year 2004 represents the 36th consecutive year of per share dividend increases.

Commitments and Off-Balance Sheet Arrangements

      Various commitments and contingent liabilities arise in the normal course of business which are not required to be recorded on the balance sheet. The most significant of these are loan commitments, which at September 30, 2004 totaled $6.0 billion (including approximately $3.0 billion in unused approved credit card lines). In addition, the Company enters into standby and commercial letters of credit. These contracts amounted to $332.0 million and $20.9 million, respectively, at September 30, 2004. Since many commitments expire unused or only partially used, these totals do not necessarily reflect future cash requirements. The carrying value of the guarantee obligations associated with the standby letters of credit, which has been recorded as a liability on the balance sheet, amounted to $4.8 million at September 30, 2004. Management does not anticipate any material losses arising from commitments and contingent liabilities and believes there are no material commitments to extend credit that represent risks of an unusual nature.

      In March 2004, the Company contributed $6.0 million to its pension plan. This contribution represented a discretionary contribution from the Company in order to better manage its future pension plan

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costs. The contribution had no significant effect on the Company’s overall liquidity. The minimum required contribution for 2004 is expected to be zero, and the Company does not expect to make any additional contributions during the remainder of 2004. On October 22, 2004, the Company’s Board of Directors approved a change to its employee benefits plans effective January 1, 2005. With this change, the benefits accrued under the Company’s defined benefit pension plan will be frozen and enhancements will be made to its employee 401k plan, thereby increasing contributions to this 401k plan. These changes are not expected to have a material effect on the Company’s financial statements.

      The Company has additional funding commitments arising from investments in several private equity concerns, classified as non-marketable investment securities, and low-income housing partnerships. These unfunded commitments are not significant to the Company’s liquidity position.

Segment Results

      The table below is a summary of segment pre-tax income results for the first nine months of 2004 and 2003. Please refer to Note 9 in the notes to the consolidated financial statements for additional information about the Company’s operating segments.

                                   

Nine Months Ended
September 30 Increase (decrease)


(Dollars in thousands) 2004 2003 Amount Percent

Consumer
  $ 98,705     $ 78,702     $ 20,003       25.4 %
Commercial
    83,951       86,861       (2,910 )     (3.4 )
Money management
    21,684       19,711       1,973       10.0  

 
Total segments
    204,340       185,274       19,066       10.3  
Other/elimination
    34,491       29,805       4,686       15.7  

Income before income taxes
  $ 238,831     $ 215,079     $ 23,752       11.0 %

      For the nine months ended September 30, 2004, income before income taxes for the Consumer segment increased $20.0 million, or 25.4%, mainly due to higher net interest income (including allocated credit for funds provided) and lower assigned loan loss costs, coupled with a 10.7% increase in non-interest income. The increase in net interest income resulted from growth in credit card, home equity and consumer lending products, coupled with stable interest expense. The increase in non-interest income resulted mainly from higher overdraft fees. Also, non-interest expense grew 1.9% over the previous year mainly due to higher corporate overhead expense allocations, occupancy and marketing expense, partly offset by lower processing and loan servicing allocations.

      For the nine months ended September 30, 2004, income before taxes for the Commercial segment declined 3.4% mainly due to higher non-interest expense, but was offset by growth in net interest income and non-interest income. Net interest income for the first nine months of 2004 grew $3.2 million mainly due to lower assigned interest costs. Non-interest income also grew $5.9 million, or 11.2%, as a result of growth in fees on merchant and corporate credit card transactions. Non-interest expense increased 14.6% largely due to higher assigned costs for check processing and other internally allocated overhead costs.

      Money Management segment pre-tax profitability for the nine months ended September 30, 2004 was up 10.0% over the previous year mainly due to higher non-interest income, up 1.4%, coupled with lower non-interest expense, which was down 2.8%. The reduction in expense was mainly due to lower salaries and benefits expense, which resulted largely from a staffing reduction in the trust administration area as part of a department restructuring. Higher trust revenue, partly offset by lower bond trading revenue, resulted in higher overall fee revenue totals.

Impact of Recently Issued Accounting Standards

      The Financial Accounting Standards Board (FASB) issued Interpretation No. 46R (FIN 46R), “Consolidation of Variable Interest Entities”, in December 2003. FIN 46R clarified the requirements that invest-

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ments in variable interest entities (VIE) be consolidated by the entity that has a variable interest that will absorb a majority of the VIE’s expected losses if they occur, receive a majority of the VIE’s expected returns, or both. Public companies were required to apply the unmodified provisions of the Interpretation to “special-purpose entities” by the end of the first reporting period ending after December 15, 2003. Public companies, other than small business issuers, were required to apply the revised Interpretation by the end of the first reporting period beginning after December 15, 2003 to all entities that were not special-purpose entities.

      As mentioned in the 2003 Annual Report on Form 10-K, the Company has several Small Business Investment Company (SBIC) related private equity investments and other investments in low-income housing partnerships which are being evaluated under several provisions of FIN 46R. In addition to the above, the FASB has elected to reconsider provisions of FIN 46R concerning SBIC related private equity investments and does not currently require these types of investments to be consolidated. If consolidation is ultimately required for any of these investments, the Company’s assets, liabilities, revenues and expenses would be adjusted to reflect the consolidation of these investments; however, it is not expected that net income would be significantly affected. The Company does not have any other significant investments in unconsolidated entities meeting the requirements of FIN 46R.

      In December 2003, the Accounting Standards Executive Committee of the American Institute of Certified Public Accountants issued Statement of Position (SOP) 03-3, “Accounting for Certain Loans and Debt Securities Acquired in a Transfer.” SOP 03-3 addresses the accounting for acquired loans that show evidence of having deteriorated in terms of credit quality since their origination (i.e. impaired loans). SOP 03-3 requires acquired loans to be recorded at their fair value defined as the present value of future cash flows. SOP 03-3 prohibits the carryover of an allowance for loan loss on certain acquired loans as credit losses are considered in the future cash flows assessment. SOP 03-3 is effective for loans that are acquired in fiscal years beginning after December 15, 2004. The Company will evaluate the applicability of this SOP for all prospective loans acquired in fiscal years beginning after December 15, 2004. The Company does not anticipate this Statement will have a material effect on its consolidated financial statements.

      In March 2004, the Securities and Exchange Commission staff issued Staff Accounting Bulletin No. 105, “Application of Accounting Principles to Loan Commitments” (SAB 105). SAB 105 provides recognition guidance for entities that issue loan commitments that are required to be accounted for as derivative instruments, as is discussed further in Note 10 to the consolidated financial statements. The Company’s adoption of SAB 105 effective April 1, 2004 resulted in the recognition of a pre-tax loss of $227 thousand.

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AVERAGE BALANCE SHEETS – AVERAGE RATES AND YIELDS

Three Months Ended September 30, 2004 and 2003


                                                   
Third Quarter 2004 Third Quarter 2003


Interest Avg. Rates Interest Avg. Rates
Average Income/ Earned/ Average Income/ Earned/
(Dollars in thousands) Balance Expense Paid Balance Expense Paid

ASSETS:
                                               
Loans:
                                               
 
Business(A)
  $ 2,032,375     $ 21,429       4.19 %   $ 2,060,389     $ 21,637       4.17 %
 
Real estate – construction
    426,562       4,516       4.21       399,141       4,206       4.18  
 
Real estate – business
    1,806,227       22,654       4.99       1,851,866       23,564       5.05  
 
Real estate – personal
    1,338,895       17,323       5.15       1,312,740       17,941       5.42  
 
Consumer
    1,210,117       19,019       6.25       1,152,436       19,989       6.88  
 
Home equity
    390,005       4,548       4.64       329,301       3,611       4.35  
 
Student
    289,730       2,250       3.09       355,771       2,331       2.60  
 
Credit card
    571,264       14,687       10.23       533,213       14,313       10.65  
 
Overdrafts
    10,659                   12,277              

Total loans
    8,075,834       106,426       5.24       8,007,134       107,592       5.33  

Investment securities:
                                               
 
U.S. government & federal agency
    1,636,629       15,779       3.84       1,554,510       13,892       3.55  
 
State & municipal obligations(A)
    71,838       879       4.87       80,105       1,056       5.23  
 
Mortgage and asset-backed securities
    2,828,924       26,723       3.76       2,534,563       23,266       3.64  
 
Trading securities
    10,326       90       3.45       10,565       96       3.61  
 
Other marketable securities(A)
    158,119       886       2.23       232,234       1,480       2.53  
 
Non-marketable securities
    75,123       987       5.23       78,180       2,014       10.22  

Total investment securities
    4,780,959       45,344       3.77       4,490,157       41,804       3.69  

Federal funds sold and securities purchased under agreements to resell
    101,152       429       1.69       65,026       210       1.28  

Total interest earning assets
    12,957,945       152,199       4.67       12,562,317       149,606       4.72  

Less allowance for loan losses
    (132,165 )                     (132,174 )                
Unrealized gain on investment securities
    54,874                       140,147                  
Cash and due from banks
    556,811                       523,308                  
Land, buildings and equipment, net
    341,382                       336,144                  
Other assets
    190,274                       161,160                  

Total assets
  $ 13,969,121                     $ 13,590,902                  

LIABILITIES AND EQUITY:
                                               
Interest bearing deposits:
                                               
 
Savings
  $ 406,112       317       .31     $ 386,470       303       .31  
 
Interest checking and money market
    6,205,268       6,813       .44       6,076,076       5,989       .39  
 
Time open & C.D.’s of less than $100,000
    1,657,022       9,525       2.29       1,806,005       11,354       2.49  
 
Time open & of $100,000 and over
    814,984       3,883       1.90       651,504       3,363       2.05  

Total interest bearing deposits
    9,083,386       20,538       .90       8,920,055       21,009       .93  

Borrowings:
                                               
 
Federal funds purchased and securities sold under agreements to repurchase
    1,661,568       5,466       1.31       1,555,161       3,500       .89  
 
Other borrowings(B)
    392,374       1,933       1.96       413,284       2,032       1.95  

Total borrowings
    2,053,942       7,399       1.43       1,968,445       5,532       1.11  

Total interest bearing liabilities
    11,137,328       27,937       1.00 %     10,888,500       26,541       .97 %

Non-interest bearing demand deposits
    1,292,276                       1,112,998                  
Other liabilities
    110,609                       132,546                  
Stockholders’ equity
    1,428,908                       1,456,858                  

Total liabilities and equity
  $ 13,969,121                     $ 13,590,902                  

Net interest margin (T/E)
          $ 124,262                     $ 123,065          

Net yield on interest earning assets
                    3.82 %                     3.89 %

(A) Stated on a tax equivalent basis using a federal income tax rate of 35%.
(B) Interest expense capitalized on construction projects is not deducted from the interest expense shown above.

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AVERAGE BALANCE SHEETS – AVERAGE RATES AND YIELDS

Nine Months Ended September 30, 2004 and 2003


                                                   
Nine Months 2004 Nine Months 2003


Interest Avg. Rates Interest Avg. Rates
Average Income/ Earned/ Average Income/ Earned/
(Dollars in thousands) Balance Expense Paid Balance Expense Paid

ASSETS:
                                               
Loans:
                                               
 
Business(A)
  $ 2,051,422     $ 62,678       4.08 %   $ 2,184,576     $ 69,148       4.23 %
 
Real estate – construction
    430,594       13,069       4.05       401,964       13,076       4.35  
 
Real estate – business
    1,845,978       67,479       4.88       1,818,562       70,760       5.20  
 
Real estate – personal
    1,333,178       51,866       5.20       1,294,129       55,772       5.76  
 
Consumer
    1,182,188       56,476       6.38       1,118,114       59,828       7.15  
 
Home equity
    372,811       12,468       4.47       318,079       10,644       4.47  
 
Student
    320,030       6,582       2.75       336,875       7,308       2.90  
 
Credit card
    560,124       42,959       10.24       523,254       41,863       10.70  
 
Overdrafts
    12,963                   11,927              

Total loans
    8,109,288       313,577       5.17       8,007,480       328,399       5.48  

Investment securities:
                                               
 
U.S. government & federal agency
    1,722,594       51,364       3.98       1,499,208       49,392       4.40  
 
State & municipal obligations(A)
    71,383       2,634       4.93       82,007       3,181       5.19  
 
Mortgage and asset-backed securities
    2,886,438       80,656       3.73       2,432,139       76,480       4.20  
 
Trading securities
    14,621       396       3.62       19,576       556       3.80  
 
Other marketable securities(A)
    153,375       2,382       2.07       219,407       3,591       2.19  
 
Non-marketable securities
    75,810       2,647       4.66       73,474       3,962       7.21  

Total investment securities
    4,924,221       140,079       3.80       4,325,811       137,162       4.24  

Federal funds sold and securities purchased under agreements to resell
    90,944       954       1.40       55,726       565       1.36  

Total interest earning assets
    13,124,453       454,610       4.63       12,389,017       466,126       5.03  

Less allowance for loan losses
    (132,677 )                     (131,987 )                
Unrealized gain on investment securities
    93,998                       153,870                  
Cash and due from banks
    545,389                       510,713                  
Land, buildings and equipment, net
    338,798                       337,194                  
Other assets
    191,518                       168,449                  

Total assets
  $ 14,161,479                     $ 13,427,256                  

LIABILITIES AND EQUITY:
                                               
Interest bearing deposits:
                                               
 
Savings
  $ 403,364       939       .31     $ 377,585       1,047       .37  
 
Interest checking and money market
    6,160,152       18,683       .41       5,975,635       21,432       .48  
 
Time open & C.D.’s of less than $100,000
    1,685,776       29,016       2.30       1,865,995       37,915       2.72  
 
Time open & C.D.’s of $100,000 and over
    800,509       10,719       1.79       721,161       11,214       2.08  

Total interest bearing deposits
    9,049,801       59,357       .88       8,940,376       71,608       1.07  

Borrowings:
                                               
 
Federal funds purchased and securities sold under agreements to repurchase
    1,839,469       14,353       1.04       1,461,653       11,141       1.02  
 
Other borrowings(B)
    428,974       6,041       1.88       389,514       6,127       2.10  

Total borrowings
    2,268,443       20,394       1.20       1,851,167       17,268       1.25  

Total interest bearing liabilities
    11,318,244       79,751       .94 %     10,791,543       88,876       1.10 %

Non-interest bearing demand deposits
    1,267,346                       1,049,274                  
Other liabilities
    127,347                       139,266                  
Stockholders’ equity
    1,448,542                       1,447,173                  

Total liabilities and equity
  $ 14,161,479                     $ 13,427,256                  

Net interest margin (T/ E)
          $ 374,859                     $ 377,250          

Net yield on interest earning assets
                    3.82 %                     4.07 %

(A) Stated on a tax equivalent basis using a federal income tax rate of 35%.
(B) Interest expense capitalized on construction projects is not deducted from the interest expense shown above.

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Item 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

      Interest rate risk management focuses on maintaining consistent growth in net interest income within Board-approved policy limits. The Company primarily uses earnings simulation models to analyze net interest sensitivity to movement in interest rates. The table below shows the effect that gradual rising and/or falling interest rates over a twelve month period would have on the Company’s net interest income, given a static balance sheet.

                                                 

September 30, 2004 June 30, 2004 December 31, 2003



$ Change in % Change in $ Change in % Change in $ Change in % Change in
Net Interest Net Interest Net Interest Net Interest Net Interest Net Interest
(Dollars in millions) Income Income Income Income Income Income

200 basis points rising
  $ (8.9 )     (1.85 )%   $ (9.3 )     (1.94 )%   $ (6.9 )     (1.40 )%
100 basis points rising
    (4.8 )     (1.00 )     (5.1 )     (1.06 )     (2.0 )     (.40 )
100 basis points falling
    .9       .19       2.7       .57       (1.9 )     (.38 )

      The table shown above continues to reflect somewhat greater exposure of the Company’s net interest income to rising rates during the first nine months of 2004. As currently projected, a two hundred basis points rising rate scenario would cause net interest income to decline $8.9 million, or 1.85%, and is slightly less than the amount reported at June 30, 2004. Under a scenario whereby rates increase one hundred basis points, it is projected net interest income would decline by $4.8 million, or 1.00%, as compared with a projected decline of $5.1 million in the previous quarter. Under current projections, the Company’s exposure to declining rates was such that a one hundred basis points decline in rates would cause net interest income to increase by $900 thousand.

      During the quarter, average loans decreased $32.4 million from the previous quarter mainly as a result of a decline in business, construction and business real estate loans during the quarter, offset by some growth in consumer lending. The Company’s average available for sale investment securities portfolio, excluding fair value adjustments, also decreased by $254.7 million during the third quarter of 2004 mainly due to actions occurring late in the second quarter of 2004, including sales and maturities of securities. Also, average interest bearing deposit balances declined by $18.9 million during the third quarter due to lower certificate of deposit balances, but were partly offset by higher average balances in premium money market and interest checking accounts. Total borrowings also declined on average by $311.6 million mainly as a result of lower investment securities averages, which had been funded by overnight borrowings. During the third quarter of 2004, the Federal Reserve increased its target federal funds rate by 50 basis points, which was in addition to the 25 basis point increase occurring in June 2004.

      As a result of these changes to the Company’s balance sheet and the effects of changes to the interest rate environment, the Company’s interest simulation results changed only slightly from the previous quarter. While the reduction in average borrowings in the third quarter of 2004 positively reduced interest expense as calculated in the rising rate simulations, the Company’s net interest income is still negatively impacted as a result of rate increases projected on non-maturity deposits and short-term borrowings. Also, while much of the Company’s loan portfolio does re-price higher under this scenario due to significant portions of variable rate loans, the higher balance of investment securities causes interest income to grow more slowly and not enough to offset the quicker re-pricing of liabilities. However, a change in the mix of the balance sheet, in which maturities and re-payments of investment securities are reinvested into lending products, could improve the overall profitable mix of earning assets and improve net interest income.

      The Company performs monthly simulations modeling interest rate risk in accordance with changes to its balance sheet composition. For further discussion of the Company’s market risk, see the Interest Rate Sensitivity section of Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations included in the Company’s 2003 Annual Report on Form 10-K.

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Item 4.  CONTROLS AND PROCEDURES

      An evaluation was performed under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of the Company’s disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) as of September 30, 2004. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective. There were not any changes in the Company’s internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

PART II: OTHER INFORMATION

 
Item 2.  UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

      The following table sets forth information about the Company’s purchases of its $5 par value common stock, its only class of stock registered pursuant to Section 12 of the Exchange Act.

                                 

Total Total Number of Maximum Number
Number Average Shares Purchased that May Yet
of Shares Price Paid as part of Publicly Be Purchased
Period Purchased per Share Announced Program Under the Program

July 1 – 31, 2004
    211,551     $ 45.83       211,551       1,243,885  
August 1 – 31, 2004
    474,265     $ 47.24       474,265       769,620  
September 1 – 30, 2004
    66,200     $ 48.81       66,200       703,420  

Total
    752,016     $ 46.98       752,016       703,420  

      On January 30, 2004, the Company announced that its Board of Directors had approved the additional purchase of up to 1,825,129 shares of Company common stock. This, coupled with the shares available under the prior authorization, provided the Company with authority to purchase 3,000,000 shares.

      At its October 22, 2004 meeting, the Board of Directors approved the additional purchase of 4,296,580 shares, which brought the total current authorization up to 5,000,000 shares.

 
Item 6.  EXHIBITS

      See Index to Exhibits

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SIGNATURES

       Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

  COMMERCE BANCSHARES, INC.

  By  /s/ J. DANIEL STINNETT
 
  J. Daniel Stinnett
  Vice President & Secretary

Date: November 5, 2004

  By  /s/ JEFFERY D. ABERDEEN
 
  Jeffery D. Aberdeen
  Controller
  (Chief Accounting Officer)

Date: November 5, 2004

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INDEX TO EXHIBITS

       31.1 – Certification of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

      31.2 – Certification of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

      32.1 – Certification of CEO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

      32.2 – Certification of CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

32