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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q


QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2003

Commission file number 0–19433

(TCS LOGO)

TECHNOLOGY SOLUTIONS COMPANY
INCORPORATED IN THE STATE OF DELAWARE
I.R.S. EMPLOYER IDENTIFICATION NO. 36-3584201

205 North Michigan Avenue
Suite 1500
Chicago, Illinois 60601
(312) 228-4500

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ü  No

Indicate by check mark whether the registrant is an accelerated filer (as defined by Exchange Act Rule 12b-2). Yes   No  ü

As of July 25, 2003, there were outstanding 40,564,189 shares of TSC Common Stock, par value $.01.

 


TABLE OF CONTENTS

PART I. FINANCIAL INFORMATION
ITEM 1. Financial Statements
CONSOLIDATED BALANCE SHEETS
CONSOLIDATED STATEMENTS OF OPERATIONS
CONSOLIDATED STATEMENTS OF CASH FLOWS
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
ITEM 3—QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
ITEM 4—CONTROLS AND PROCEDURES
PART II. OTHER INFORMATION
ITEM 6—EXHIBITS AND REPORT ON FORM 8-K
SIGNATURE
Retirement Agreement with Jack N. Hayden
Retirement Agreement with William H. Haltrip
Employment Agreement with Stephen B. Oresman
CEO Certification
CFO Certification
Certification of Stephen B. Oresman
Certification of Timothy P. Dimond


Table of Contents

TECHNOLOGY SOLUTIONS COMPANY
INDEX TO FORM 10-Q

     
    Page
    Number
   
Part I    
FINANCIAL INFORMATION (UNAUDITED)    
ITEM 1. FINANCIAL STATEMENTS    
   Consolidated Balance Sheets as of June 30, 2003 and December 31, 2002   3
   Consolidated Statements of Operations for the Three and Six Months Ended June 30, 2003 and 2002   4
   Consolidated Statements of Cash Flows for the Six Months Ended June 30, 2003 and 2002   5
   Notes to Consolidated Financial Statements   6
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS   15
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK   27
ITEM 4. CONTROLS AND PROCEDURES   27
Part II    
OTHER INFORMATION    
ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K   28
SIGNATURE   29

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Table of Contents

PART I. FINANCIAL INFORMATION

ITEM 1. Financial Statements

TECHNOLOGY SOLUTIONS COMPANY
CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share data)

                         
            June 30,   December 31,
            2003   2002
           
 
            (unaudited)        
       
ASSETS
               
CURRENT ASSETS:
               
 
Cash and cash equivalents
  $ 45,913     $ 47,004  
 
Marketable securities
          1,624  
 
Marketable securities held in trust
    7,241       6,735  
 
Receivables, less allowance for doubtful receivables of $2,358 and $2,377
    7,430       11,829  
 
Deferred income taxes
          7,198  
 
Other current assets
    1,661       807  
 
   
     
 
   
Total current assets
    62,245       75,197  
COMPUTERS, FURNITURE AND EQUIPMENT, NET
    453       719  
DEFERRED INCOME TAXES
          15,614  
LONG-TERM RECEIVABLES AND OTHER
    7,316       7,714  
 
   
     
 
   
Total assets
  $ 70,014     $ 99,244  
 
   
     
 
     
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
CURRENT LIABILITIES:
               
 
Accounts payable
  $ 1,180     $ 1,099  
 
Accrued compensation and related costs
    5,063       9,128  
 
Deferred compensation
    7,241       6,735  
 
Restructuring accruals
    5,553       466  
 
Other current liabilities
    2,244       2,114  
 
   
     
 
   
Total current liabilities
    21,281       19,542  
DEFERRED INCOME TAXES DUE TO FORMER SUBSIDIARY
          6,210  
 
   
     
 
 
Total liabilities
    21,281       25,752  
 
   
     
 
COMMITMENTS AND CONTINGENCIES
               
STOCKHOLDERS’ EQUITY:
               
 
Preferred stock, $.01 par value; shares authorized — 10,000,000; none issued
           
 
Common stock, $.01 par value; shares authorized — 100,000,000; shares issued — 44,695,788; shares outstanding 40,548,964 and 40,665,141
    447       447  
 
Capital in excess of par value
    122,184       122,282  
 
Accumulated deficit
    (68,219 )     (43,232 )
 
Treasury stock, at cost, 4,146,824 and 4,030,647 shares
    (5,909 )     (5,853 )
 
Accumulated other comprehensive income (loss):
               
   
Unrealized holding loss, net
          (119 )
   
Cumulative translation adjustment
    230       (33 )
 
   
     
 
 
Total stockholders’ equity
    48,733       73,492  
 
   
     
 
   
Total liabilities and stockholders’ equity
  $ 70,014     $ 99,244  
 
   
     
 

The accompanying Notes to Consolidated Financial Statements are an integral part of this financial information.

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TECHNOLOGY SOLUTIONS COMPANY
CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share data)

                                   
      For the Three   For the Six
      Months Ended   Months Ended
      June 30,   June 30,
     
 
      2003   2002   2003   2002
     
 
 
 
      (unaudited)   (unaudited)
REVENUES:
                               
 
Revenues before reimbursements
  $ 9,756     $ 22,386     $ 24,937     $ 46,846  
 
Reimbursements
    1,184       2,500       2,574       5,290  
 
   
     
     
     
 
 
    10,940       24,886       27,511       52,136  
 
   
     
     
     
 
COSTS AND EXPENSES:
                               
 
Project personnel
    7,865       12,543       16,828       25,909  
 
Other project expenses
    1,306       3,329       2,978       7,056  
 
Reimbursable expenses
    1,184       2,500       2,574       5,290  
 
Bad debt expense
    136       300       257       729  
 
Management and administrative support
    3,978       5,169       8,175       10,793  
 
Restructuring and other charges
    5,211             5,211        
 
Incentive compensation
          1,025       311       2,504  
 
   
     
     
     
 
 
    19,680       24,866       36,334       52,281  
 
   
     
     
     
 
OPERATING (LOSS) INCOME
    (8,740 )     20       (8,823 )     (145 )
 
   
     
     
     
 
OTHER INCOME:
                               
 
Net investment income
    133       184       447       560  
 
   
     
     
     
 
(LOSS) INCOME BEFORE INCOME TAXES
    (8,607 )     204       (8,376 )     415  
INCOME TAX PROVISION
    16,519       88       16,611       172  
 
   
     
     
     
 
NET (LOSS) INCOME
  $ (25,126 )   $ 116     $ (24,987 )   $ 243  
 
   
     
     
     
 
BASIC NET (LOSS) EARNINGS PER COMMON SHARE
  $ (0.62 )   $ 0.00     $ (0.62 )   $ 0.01  
 
   
     
     
     
 
WEIGHTED AVERAGE NUMBER OF COMMON SHARES OUTSTANDING
    40,486       42,665       40,539       42,899  
 
   
     
     
     
 
DILUTED NET (LOSS) EARNINGS PER COMMON SHARE
  $ (0.62 )   $ 0.00     $ (0.62 )   $ 0.01  
 
   
     
     
     
 
WEIGHTED AVERAGE NUMBER OF COMMON AND COMMON EQUIVALENT SHARES OUTSTANDING
    40,486       43,494       40,539       43,900  
 
   
     
     
     
 

The accompanying Notes to Consolidated Financial Statements are an integral part of this financial information.

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TECHNOLOGY SOLUTIONS COMPANY
CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

                         
            For the
            Six Months Ended
            June 30,
           
            2003   2002
           
 
            (unaudited)
CASH FLOWS FROM OPERATING ACTIVITIES:
               
 
Net (loss) income
  $ (24,987 )   $ 243  
 
Restructuring and other charges
    5,211        
 
Adjustments to reconcile net (loss) income to net cash from operating activities:
               
   
Depreciation and amortization
    269       701  
   
Provisions for receivable valuation allowances and reserves for possible losses, net of recoveries
    257       729  
   
Gain on sale of investments
    (9 )      
   
Deferred income taxes
    16,543       (117 )
   
Changes in assets and liabilities:
               
     
Receivables
    4,122       129  
     
Purchases of trading securities related to deferred compensation plan, net of market adjustments
    (879 )     (603 )
     
Sales of trading securities related to deferred compensation plan
    373       1,180  
     
Other current assets
    (855 )     (605 )
     
Accounts payable
    78       (191 )
     
Accrued compensation and related costs
    (4,053 )     (5,460 )
     
Deferred compensation liability
    506       (577 )
     
Restructuring accruals
    (88 )     (945 )
     
Other current liabilities
    106       (1,506 )
     
Other assets
    397       166  
 
   
     
 
       
Net cash used in operating activities
    (3,009 )     (6,856 )
 
   
     
 
CASH FLOWS FROM INVESTING ACTIVITIES:
               
 
Proceeds from available-for-sale securities
    1,801        
 
Capital expenditures
    (24 )     (422 )
 
   
     
 
       
Net cash provided by (used in) investing activities
    1,777       (422 )
 
   
     
 
CASH FLOWS FROM FINANCING ACTIVITIES:
               
 
Proceeds from exercise of stock options
    1       317  
 
Proceeds from employee stock purchase plan
    129       327  
 
Purchase of Company stock for treasury
    (286 )     (2,780 )
 
   
     
 
       
Net cash used in financing activities
    (156 )     (2,136 )
 
   
     
 
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS
    297       (17 )
 
   
     
 
DECREASE IN CASH AND CASH EQUIVALENTS
    (1,091 )     (9,431 )
CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD
    47,004       50,115  
 
   
     
 
CASH AND CASH EQUIVALENTS, END OF PERIOD
  $ 45,913     $ 40,684  
 
   
     
 

The accompanying Notes to Consolidated Financial Statements are an integral part of this financial information.

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TECHNOLOGY SOLUTIONS COMPANY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Unaudited)
(In thousands, except share and per share data)

NOTE 1 —BASIS OF PRESENTATION

The consolidated financial statements include the accounts of Technology Solutions Company and its subsidiaries (“TSC” or the “Company”). The consolidated balance sheet as of June 30, 2003, the consolidated statements of operations for the three and six months ended June 30, 2003 and 2002 and the consolidated statements of cash flows for the six months ended June 30, 2003 and 2002 have been prepared by the Company without audit. In the opinion of management, these financial statements include all adjustments necessary to present fairly the financial position, results of operations and cash flows as of June 30, 2003 and for all periods presented. Certain information and footnote disclosures normally included in the financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted. The Company believes that the disclosures included are adequate and provide a fair presentation of interim period results. Interim financial statements are not necessarily indicative of financial position or operating results for an entire year. It is suggested that these interim financial statements be read in conjunction with the audited financial statements and the notes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2002 filed with the United States Securities and Exchange Commission (“SEC”) on March 20, 2003.

NOTE 2 — THE COMPANY

Delivering business benefits to companies worldwide through process and technology expertise, TSC is a leading systems integration and business consulting firm that focuses on rapid results. TSC’s core competencies include: enterprise resource management, supply chain management, customer relationship management, support services, and change management and training. Its services span the entire technology lifecycle — from strategy definition and planning; through implementation and integration; to extended support. The Company’s clients are primarily located throughout the United States but the Company also supports global deployments and some international clients in Europe.

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TECHNOLOGY SOLUTIONS COMPANY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Unaudited)
(Continued)

NOTE 3 — NEW ACCOUNTING STANDARDS

In January 2003, the Financial Accounting Standards Board (“FASB”) issued Emerging Issues Task Force (“EITF”) Issue No. 00-21, “Revenue Arrangements with Multiple Deliverables.” EITF Issue No. 00-21 provides guidance on how to determine whether an arrangement involving multiple deliverables contains more than one unit of accounting and how arrangement consideration should be measured and allocated to the separate units of accounting in the arrangement. EITF Issue No. 00-21 will be effective for arrangements entered into in fiscal periods beginning after June 15, 2003. The Company does not expect that the provisions of EITF Issue No. 00-21 will have a material impact on the Company’s results of operations or financial position.

In January 2003, the FASB issued FASB Interpretation No.46, “Consolidation of Variable Interest Entities – an interpretation of ARB No. 51” (“FIN 46”). FIN 46 requires that if an entity has a controlling financial interest in a variable interest entity, the assets, liabilities and results of activities of the variable interest entity should be included in the consolidated financial statements of the entity. FIN 46 requires that its provisions are effective immediately for all arrangements entered into after January 31, 2003. For those arrangements entered into prior to January 31, 2003, the FIN 46 provisions are required to be adopted at the beginning of the first interim or annual period beginning after June 15, 2003. The Company does not expect that the provisions of FIN 46 will have a material impact on the Company’s results of operations or financial position.

In April 2003, the FASB issued Statement of Financial Accounting Standards (“SFAS”) No. 149, “Amendment of Statement 133 on Derivative Instruments and Hedging Activities.” SFAS No. 149 amends and clarifies financial accounting and reporting for derivative instruments, including certain derivative instruments embedded in other contracts and for hedging activities under SFAS No. 133, “Accounting for Derivative instruments and Hedging Activities.” SFAS No. 149 is effective for contracts entered into or modified after June 30, 2003. The Company believes that the adoption of SFAS No. 149 will not have a material impact on the Company’s results of operations or financial position.

In May 2003, the FASB issued SFAS No. 150, “Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity.” SFAS No. 150 establishes standards for how an issuer classifies and measures certain financial instruments with characteristics of both liabilities and equity. It requires that an issuer classify a financial instrument that is within its scope as a liability. SFAS No. 150 is effective for financial instruments entered into or modified after May 31, 2003, and otherwise is effective at the beginning of the first interim period beginning after June 15, 2003. The Company believes that the adoption of SFAS No. 150 will not have a material impact on the Company’s results of operations or financial position.

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TECHNOLOGY SOLUTIONS COMPANY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Unaudited)
(Continued)

NOTE 4 — DEFERRED INCOME TAXES

The Company uses an asset and liability approach to financial accounting and reporting for income taxes. Deferred income taxes are provided using currently enacted tax rates when tax laws and financial accounting standards differ with respect to the amount of income for a year and the basis of assets and liabilities. Significant management judgement is required in determining its provision for income taxes, deferred tax assets and liabilities and any valuation allowance recorded against its net deferred tax assets.

The Company has generated certain deferred tax assets as a result of operating losses and temporary differences between book and tax accounting, as well as tax benefits resulting from the exercise of employee stock options which were recorded as additional paid-in capital in the period of exercise.

SFAS No. 109 “Accounting for Income Taxes”, requires the establishment of a valuation allowance to reflect the likelihood of realization of deferred tax assets. As a result of operating losses incurred and reported during 2000, 2001 and the second quarter of 2003, as well as anticipated operating losses in the third quarter of 2003, and the uncertainty of the timing and amount of taxable income, the Company recorded a full valuation allowance against its deferred tax assets of approximately $19.9 million during the quarter ended June 30, 2003. If the realization of deferred tax assets in future periods is considered more likely than not, an adjustment to the deferred tax asset would increase net income in the period such determination is made. The amount of deferred tax asset considered realizable is based on significant estimates. Changes in these estimates could materially affect the Company’s financial condition and results of operations in future periods.

NOTE 5 — STOCK OPTIONS

Effective for fiscal 2003, the Company adopted the disclosure requirements under SFAS No. 148, “Accounting for Stock-Based Compensation — Transition and Disclosure,” as an amendment to SFAS No. 123.

The Company’s stock-based employee compensation, including stock options, was accounted for under the intrinsic value-based method as prescribed by Accounting Principles Board (“APB”) Opinion No. 25, “Accounting for Stock Issued to Employees.” Therefore, no compensation expense was recognized for these stock options as they had no intrinsic value on the date of grant.

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TECHNOLOGY SOLUTIONS COMPANY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Unaudited)
(Continued)

If the Company were to recognize compensation expense over the relevant service period under the fair-value method of SFAS No. 123 with respect to stock options granted and employee stock purchases for the three and six months ended June 30, 2003 and all prior periods, net earnings would have decreased, resulting in pro forma net losses and losses per share as presented below:

                                     
        For the Three Months   For the Six Months Ended
        Ended June 30,   June 30,
       
 
        2003   2002   2003   2002
       
 
 
 
Net (loss) income:
                               
 
As reported
  $ (25,126 )   $ 116     $ (24,987 )   $ 243  
 
Less: Stock-based compensation expense Determined under fair value method for all awards, net of related taxes (as applicable)
    (549 )     (410 )     (1,112 )     (958 )
 
   
     
     
     
 
   
Pro forma
  $ (25,675 )   $ (294 )   $ (26,099 )   $ (715 )
 
   
     
     
     
 
Basic net earnings (loss) per common share:
                               
 
As reported
  $ (0.62 )   $ 0.00     $ (0.62 )   $ 0.01  
 
Pro forma
  $ (0.63 )   $ (0.01 )   $ (0.64 )   $ (0.02 )
Diluted net earnings (loss) per common share:
                               
 
As reported
  $ (0.62 )   $ 0.00     $ (0.62 )   $ 0.01  
 
Pro forma
  $ (0.63 )   $ (0.01 )   $ (0.64 )   $ (0.02 )

As of June 30, 2003 and 2002, options to purchase 8,446,806 and 10,918,759 shares of common stock were outstanding, respectively, and options to purchase an additional 4,748,649 and 2,299,871 shares of common stock were available for grant, respectively, under the Technology Solutions Company 1996 Stock Incentive Plan.

NOTE 6 — CAPITAL STOCK

The Company has a stock repurchase program, which allows for share repurchases of up to 11,525,327 shares of outstanding Company common stock (the “Repurchase Program”). During the six months ended June 30, 2003 and 2002, the Company repurchased 277,000 shares for $286 and 1,748,700 shares for $2,780, respectively. The Company has repurchased an aggregate total of 6,762,627 shares since the inception of the Repurchase Program. As of June 30, 2003, there were 4,762,700 shares available to be purchased under the Repurchase Program.

The timing and size of any future stock repurchases are subject to market conditions, stock prices, cash position and other cash requirements.

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TECHNOLOGY SOLUTIONS COMPANY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Unaudited)
(Continued)

NOTE 7 — (LOSS) EARNINGS PER COMMON SHARE

The Company discloses basic and diluted (loss) earnings per share in the consolidated statements of operations under the provisions of SFAS No. 128, “(Loss) Earnings Per Share.” Diluted (loss) earnings per common share is computed by dividing net (loss) income by the weighted average number of common shares outstanding during each period presented, plus the dilutive effect of common equivalent shares arising from the assumed exercise of stock options using the treasury stock method. Common equivalent shares of 960,485 and 951,227 were not included in the diluted loss per share calculation as they were antidilutive for the three and six months ended June 30, 2003, respectively. Basic (loss) earnings per common share is computed by dividing net (loss) income by the weighted average number of common shares outstanding during each period presented.

Reconciliation of basic and diluted earnings per share for the three months ended:

                                                 
    June 30, 2003   June 30, 2002
   
 
            Shares   Per           Shares   Per
    Net   (In   Common   Net   (In   Common
    Loss   Thousands)   Share   Income   Thousands)   Share
   
 
 
 
 
 
Basic (loss) earnings per share
  $ (25,126 )     40,486     $ (0.62 )   $ 116       42,665     $ 0.00  
 
                   
                     
 
Effect of stock options
                              829          
 
   
     
             
     
         
Diluted (loss) earnings per share
  $ (25,126 )     40,486     $ (0.62 )   $ 116       43,494     $ 0.00  
 
   
     
     
     
     
     
 

Reconciliation of basic and diluted earnings per share for the six months ended:

                                                 
    June 30, 2003   June 30, 2002
   
 
            Shares   Per           Shares   Per
    Net   (In   Common   Net   (In   Common
    Loss   Thousands)   Share   Income   Thousands)   Share
   
 
 
 
 
 
Basic (loss) earnings per share
  $ (24,987 )     40,539     $ (0.62 )   $ 243       42,899     $ 0.01  
 
                   
                     
 
Effect of stock options
                              1,001          
 
   
     
             
     
         
Diluted (loss) earnings per share
  $ (24,987 )     40,539     $ (0.62 )   $ 243       43,900     $ 0.01  
 
   
     
     
     
     
     
 

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TECHNOLOGY SOLUTIONS COMPANY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Unaudited)
(Continued)

NOTE 8 — COMPREHENSIVE (LOSS) INCOME

The Company’s comprehensive (loss) income was as follows:

                                     
        For the Three Months   For the Six Months
        Ended June 30,   Ended June 30,
       
 
        2003   2002   2003   2002
       
 
 
 
Net (loss) income
  $ (25,126 )   $ 116     $ (24,987 )   $ 243  
Other comprehensive income (loss):
                               
 
Net unrealized holding gains on available-for-sale securities, net of tax
    (8 )     50       119       39  
 
Translation adjustment
    242       (107 )     263       (68 )
 
   
     
     
     
 
   
Other comprehensive income (loss)
    234       (57 )     382       (29 )
 
   
     
     
     
 
Total comprehensive (loss) income
  $ (24,892 )   $ 59     $ (24,605 )   $ 214  
 
   
     
     
     
 

NOTE 9 — BUSINESS SEGMENTS

The Company operates in a single business segment. The Company’s clients are primarily located throughout the United States but the Company also supports global deployments and some international clients in Europe. The following is revenue, including reimbursements, and long-lived asset information by geographic area:

                         
            Foreign        
For and as of the three months ended June 30, 2003   United States   Subsidiary   Total

 
 
 
Revenues
  $ 10,874     $ 66     $ 10,940  
Identifiable assets
  $ 68,489     $ 1,525     $ 70,014  
                         
            Foreign        
For and as of the three months ended June 30, 2002   United States   Subsidiary   Total

 
 
 
Revenues
  $ 23,986     $ 900     $ 24,886  
Identifiable assets
  $ 98,436     $ 4,936     $ 103,372  
                         
            Foreign        
For and as of the six months ended June 30, 2003   United States   Subsidiary   Total

 
 
 
Revenues
  $ 27,155     $ 356     $ 27,511  
Identifiable assets
  $ 68,489     $ 1,525     $ 70,014  
                         
            Foreign        
For and as of the six months ended June 30, 2002   United States   Subsidiary   Total

 
 
 
Revenues
  $ 49,981     $ 2,155     $ 52,136  
Identifiable assets
  $ 98,436     $ 4,936     $ 103,372  

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TECHNOLOGY SOLUTIONS COMPANY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Unaudited)
(Continued)

Foreign revenues and identifiable assets are based on the country in which the legal subsidiary is domiciled. No single foreign country’s revenues or identifiable assets were material to the consolidated revenues or identifiable assets of the Company.

NOTE 10 — OTHER EVENTS

In the second quarter of 2003, the Company recorded $5,211 in restructuring and other charges as a result of organizational changes announced in June 2003. These charges consisted of the severance costs of professional personnel and executives, and office reductions as well as professional fees incurred in connection with terminated negotiations with a party that had expressed interest in acquiring the Company. As of June 30, 2003, there was an accrual balance of $5,133. The Company expects to utilize the balance by 2005. The following table provides the components of this charge.

                                   
              Cash   Non-cash   Balance as of
Restructuring and Other Charges - 2003   Charge   Payments(1)   Usage   June 30, 2003

 
 
 
 
Severance costs (approximately 30 employees)
  $ 3,917     $ 15     $ 33     $ 3,869  
Office reductions
    921       25       2       894  
Professional fees
    373       3             370  
 
   
     
     
     
 
 
Total
  $ 5,211     $ 43     $ 35     $ 5,133  
 
   
     
     
     
 

(1) Paid during the quarter ended June 30, 2003.

In 2001, the Company recorded $9,256 in restructuring and other charges comprised of $6,930 relating to the closure of its Peer3 software development operation and $2,326 in non-Peer3 severance related costs. The Peer3 charge was more than originally anticipated and, as a result, this charge was increased by $82 to $7,012 during 2002. The non-Peer3 severance related costs were $227 lower than originally anticipated and, as a result, this charge was reduced by $227 to $2,099 during 2002. As the Company made final payments related to these restructuring and other charges during 2002, no further payments are due. The following tables provide the components of these charges.

                                   
              Cash   Non-cash   Balance as of
Peer3 Charge – 2001   Charge   Payments   Usage   June 30, 2003

 
 
 
 
Goodwill impairment
  $ 3,014     $     $ 3,014     $  
Asset write-offs
    866             951       (85 )
Lease terminations
    668       687       56       (75 )
Severance costs (approximately 30 employees)
    1,430       1,364             66  
Professional fees
    357       357              
Computer lease, commitments and other costs
    595       495       88       12  
 
   
     
     
     
 
 
Total original charge
    6,930       2,903       4,109       (82 )
 
   
     
     
     
 
2002 adjustment
    82                   82  
 
   
     
     
     
 
 
Total
  $ 7,012     $ 2,903     $ 4,109     $  
 
   
     
     
     
 

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TECHNOLOGY SOLUTIONS COMPANY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Unaudited)
(Continued)

                                   
Non-Peer3 Severance           Cash   Non-cash   Balance as of
Charge – 2001   Charge   Payments   Usage   June 30, 2003

 
 
 
 
Severance costs (approximately 70 employees)
  $ 1,480     $ 1,466     $     $ 14  
Asset write-offs
    520             520        
Other costs
    326       113             213  
 
   
     
     
     
 
 
Total original charge
    2,326       1,579       520       227  
 
   
     
     
     
 
2002 adjustment
    (227 )                 (227 )
 
   
     
     
     
 
 
Total
  $ 2,099     $ 1,579     $ 520     $  
 
   
     
     
     
 

In 2000, the Company recorded a pre-tax charge of $4,701 for the closure of its Latin American operations. Subsequently in 2000, the Company collected $400 of accounts receivable previously written-off and, as a result, the cumulative charge was reduced to $4,301. As of June 30, 2003, there was an accrual balance of $211, which represented professional fees and various other closure costs and is expected to be utilized by the end of 2003. The following table provides the components of this charge.

                                   
              Cash   Non-cash   Balance as of
Latin America Charge - 2000   Charge   Payments   Usage   June 30, 2003

 
 
 
 
Severance costs (approximately 40 employees)
  $ 1,785     $ 1,574     $     $ 211  
Asset write-offs
    2,916             2,916        
 
   
     
     
     
 
 
Total original charge
    4,701       1,574       2,916       211  
 
   
     
     
     
 
Accounts receivable
collections – 2000
    (400 )     (400 )            
 
   
     
     
     
 
 
Total
  $ 4,301     $ 1,174     $ 2,916     $ 211  
 
   
     
     
     
 

In 1999, the Company recorded $6,967 in restructuring and other charges associated with lease terminations, former executive severance costs, CourseNet Systems, Inc. acquisition costs and asset write-offs. On February 15, 2000, the Company distributed the common stock of eLoyalty Corporation (“eLoyalty”) owned by the Company to the Company’s stockholders (the “Spin-Off”). eLoyalty operated within the Company prior to the Spin-Off and is now a separate, publicly traded company. The Company determined that a portion of the lease terminations became unnecessary due to changes in TSC office usage by TSC and eLoyalty and also determined that the actual costs for these lease terminations would be less than previously anticipated and, as a result, the cumulative charge was reduced by $1,892 to $5,075 during 2000 and 2001 and by $144 to $4,931 during 2002. As of June 30, 2003, there was an accrual balance of $209, which relates to amounts that the Company is contractually obligated to pay through 2004 as a result of the lease terminations. The following table provides the components of this charge.

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TECHNOLOGY SOLUTIONS COMPANY

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS — (Unaudited)
(Continued)

                                   
              Cash   Non-cash   Balance as of
Restructuring and Other Charges – 1999   Charge   Payments(2)   Usage   June 30, 2003

 
 
 
 
Lease terminations
  $ 3,011     $ 648     $ 35     $ 2,328  
Former executive severance costs
    1,814       1,747       150       (83 )
CourseNet Systems, Inc. acquisition costs
    1,300             1,300        
Asset write-offs
    842             842        
 
   
     
     
     
 
 
Total original charge
    6,967       2,395       2,327       2,245  
 
   
     
     
     
 
2000 adjustment
    (404 )                 (404 )
2001 adjustment
    (1,488 )                 (1,488 )
2002 adjustment
    (144 )                 (144 )
 
   
     
     
     
 
 
Total
  $ 4,931     $ 2,395     $ 2,327     $ 209  
 
   
     
     
     
 

(2) Net cash payments totaling $15 were made during the quarter ended June 30, 2003.

NOTE 11 — RELATED PARTY

During the six months ended June 30, 2003 and 2002, the Company provided services to Bausch & Lomb, Inc (B&L). The Company’s former chairman, William H. Waltrip, and its current chairman, John R. Purcell, also serve as directors for B&L. The services performed related to B&L’s global IT integration project and were awarded following a competitive bidding process. The amount of revenues recognized for such services during the six months ended June 30, 2003 and 2002 represented 8 percent and 2 percent of the Company’s total revenues before reimbursements, respectively and during the quarters ended June 30, 2003 and 2002 represented 3 percent and 2 percent of such revenues before reimbursements, respectively. The net accounts receivable balances from these services as of June 30, 2003 and December 31, 2002 were $137 and $1,158, respectively.

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TECHNOLOGY SOLUTIONS COMPANY

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

RESULTS OF OPERATIONS

OVERVIEW

Revenues in 2003 continue to be impacted by economic uncertainties and weakness in the United States and global economies. As a result, demand for information technology services, such as those we provide, continues to be adversely impacted and our quarterly revenues have continued to decline. We expect that these general economic uncertainties and weaknesses may continue throughout 2003 and perhaps beyond. We expect quarterly revenues in the third quarter to decline as compared to the second quarter of 2003.

In addition to the challenges presented by the difficult economic environment, we also believe we are in the midst of some fundamental changes in the information technology (“IT”) services industry. These changes include competition from application software firms as they continue to enhance services and implementation capabilities to increase their corporate revenue; offshore application development and maintenance consulting firms which typically have lower labor costs and billing rates; and the proliferation of Enterprise Resource Planning (“ERP”) expertise within the IT departments of organizations, reducing the need to engage outside consulting help. This increase in supply of trained personnel will likely result in continued downward pressure on billing rates and gross margins, even after the overall economic climate improves and demand for IT services recovers from its current depressed state.

As a result of the difficult economic environment and the resulting depressed market conditions, we implemented business and organizational changes during the quarter ended June 30, 2003. These changes, which resulted in a pre-tax charge of $5.2 million, included the resignation and replacement of both our Chairman of the Board and our Chief Executive Officer and the rightsizing of our capacity to better align it with our current and anticipated near-term demand (including personnel terminations and office reductions). The pre-tax charge also included professional fees incurred in connection with terminated negotiations with a party that had expressed interest in acquiring us.

The results of our operations are affected by general economic conditions as well as the level of economic activity and changes in the industries that we serve. Our business is also driven by the pace of technological change and the type and level of spending by our clients in the areas in which we provide services. Many factors can result in a deferral, reduction or cancellation of services requested by our prospective or current clients including budget constraints, economic conditions and perceived project progress, success or value. During periods of decreased demand, pricing pressures emerge as companies try to minimize costs and negotiate lower prices for our services. Our ability to successfully identify and prepare for these changes early in their cycles is a key driver of our performance. Therefore, our strategy is to try to anticipate these trends and identify cost-management initiatives that will allow us to manage costs relative to expected revenues. In addition, a significant portion of our revenues may be derived from large projects for a limited number of clients. Accordingly, the loss of a significant client or the loss or

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

delay of a significant project could adversely impact our revenues and financial position.

Project personnel costs constitute the majority of our operating costs. Since project personnel costs are driven primarily by the cost of billable personnel, mainly compensation and benefits, maintaining these costs at a reasonable and predictable percentage of revenue is critical to our financial performance. Project personnel costs as a percentage of revenues are driven by utilization and average hourly billing rates. Utilization represents the percentage of our billable professionals’ time spent on billable work. It is our strategy to try to match our project personnel supply with demand. At times this requires us to reduce headcount and reassign employees to other active projects when they are no longer needed on a particular project. However, because of the mix of skills needed and project duration, implementation of this strategy may be delayed at times. Accordingly, any decline in revenues without a corresponding and timely reduction in staffing, or a staffing increase that is not accompanied by a corresponding increase in revenues, could have a material adverse effect on our business, operating results and financial condition.

Management believes that judgement and estimates related to the following critical accounting policies could materially affect its consolidated financial statements. Our critical accounting policies are as follows:

  Revenue recognition
 
  Estimating the allowance for doubtful receivables
 
  Accounting for income taxes

These policies are discussed further in this section under “Revenues,” “Bad Debt Expense” and “Income Taxes.”

REVENUES

We derive our revenues from a variety of information technology services, including systems integration, packaged software integration and implementation services, programming, training and extended support services. For most of our engagements, we recognize revenues on contracts on a time and materials basis as work is performed primarily based on hourly billing rates. For our limited number of fixed price contracts (which require, depending on size, senior executive and/or board level approval), we recognize revenues using the percentage-of-completion method, which is based on the percentage of work performed in the period compared to the total estimated work to be performed over the entire contract. Revenues are subject to revision as the contract progresses to completion. Any revisions in the estimate are charged to operations in the period in which the facts that give rise to the revision become known. Contracts are performed in phases. Losses on contracts, if any, are reserved in full when determined. Contract losses are determined by the amount by which the estimated cost of the contract exceeds the estimated total revenues that will be generated by the contract. Extended support revenues are recognized as services are rendered.

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

COSTS AND EXPENSES

Project Personnel

Project personnel costs consist primarily of professional salaries and benefits.

Other Project Expenses

Other project expenses consist of the cost for subcontractors hired for use on our client projects and billed to our clients as well as nonbillable expenses incurred for client projects and business development. Nonbillable expenses include recruiting fees, certain selling expenses, and personnel training.

Reimbursable Expenses

Reimbursable expenses represent project related and other out-of-pocket expenses that are reimbursable by the client. An equivalent amount is included in revenues under the caption “Reimbursements.”

Bad Debt Expense

We maintain an allowance for doubtful receivables resulting from the failure of our customers to make required payments. We also analyze our note receivables. Management specifically analyzes accounts receivable, on a client by client basis, when evaluating the adequacy of our allowance for doubtful receivables including customer credit worthiness and current economic trends and records any necessary bad debt expense based on the best estimate of the facts known to date. Should the facts regarding the collectability of receivables change, the resulting change in the allowance would be charged or credited to income in the period such determination is made. Such a change could materially impact our financial position and results of operations.

Management and Administrative Support

Management and administrative support costs consist of practice area costs and infrastructure costs. Practice area costs include practice area management, support personnel, marketing costs and recruiting costs. Infrastructure costs include senior corporate management and our board of directors; accounting; financial reporting; finance; tax; legal; treasury; human resources; employee benefits; marketing; public and investor relations; office operations; recruiting; training; internal communications; internal technology applications; planning; quality assurance; and risk management.

Incentive Compensation

Incentive compensation, if any, is accrued at a set percentage of base salary, which varies by level of employee, and adjusted to reflect the amounts needed for active employees and for performance against targets, goals and objectives. Payments of incentive compensation, if any, are performance based and are determined by both objective (financial-based) and subjective measures. These objectives include both quarterly and full fiscal year parameters.

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

Income Taxes

We use an asset and liability approach to financial accounting and reporting for income taxes. Deferred income taxes are provided using currently enacted tax rates when tax laws and financial accounting standards differ with respect to the amount of income for a year and the basis of assets and liabilities. Significant management judgement is required in determining its provision for income taxes, deferred tax assets and liabilities and any valuation allowance recorded against its net deferred tax assets. We have generated certain deferred tax assets as a result of operating losses and temporary differences between book and tax accounting, as well as tax benefits resulting from the exercise of employee stock options which were recorded as additional paid-in capital in the period of exercise. SFAS No. 109 “Accounting for Income Taxes”, requires the establishment of a valuation allowance to reflect the likelihood of realization of deferred tax assets. As a result of operating losses incurred and reported in 2000, 2001 and the second quarter of 2003, as well as anticipated operating losses in the third quarter of 2003, and the uncertainty of the timing and amount of future taxable income, we recorded a full valuation allowance against our deferred tax assets of approximately $19.9 million during the quarter ended June 30, 2003. This valuation allowance represents approximately $16.5 million in net deferred tax assets at March 31, 2003 plus an approximate $3.4 million tax benefit for the pre-tax loss for the three months ended June 30, 2003. If the realization of our deferred tax assets in future periods is considered more likely than not, an adjustment to our deferred tax asset would increase net income in the period such determination is made. The amount of deferred tax asset considered realizable is based on significant estimates. Changes in these estimates could materially affect our financial condition and results of operations in future periods.

THREE MONTHS ENDED JUNE 30, 2003 COMPARED WITH THREE MONTHS ENDED JUNE 30, 2002

Revenues

Consolidated net revenues were $10.9 million for the three months ended June 30, 2003, a decrease of 56 percent from the same period in the prior year. Revenues before reimbursements decreased 56 percent to $9.8 million from $22.4 million. We believe that this decline in revenues was primarily due to decreased demand arising out of the continuing economic uncertainties and a decline in corporate information technology capital expenditures as large and small companies reassessed their goals and budgets.

During the three months ended June 30, 2003, two clients accounted for 29 percent of revenues before reimbursements (ExxonMobil Corp. – 17 percent and Caterpillar Inc. – 12 percent). During the three months ended June 30, 2002, three customers accounted for 53 percent of revenues before reimbursements (ExxonMobil Corp. – 22 percent, Caterpillar Inc. – 20 percent and Pfizer Inc. – 11 percent). We added 15 new clients and 37 new projects during the three months ended June 30, 2003 compared to 15 new clients and 24 new projects during the same period in the prior year. In addition, we performed work for 53 clients and 93 projects during the

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

three months ended June 30, 2003 compared to 63 clients and 145 projects during the same period in the prior year.

During the quarters ended June 30, 2003 and 2002, we provided services to Bausch & Lomb, Inc (B&L). Our former chairman, William H. Waltrip, and our current chairman, John R. Purcell, also serve as directors for B&L. The services performed related to B&L’s global IT integration project and were awarded following a competitive bidding process. The amount of revenues recognized for such services during the quarters ended June 30, 2003 and 2002 represented 3 percent and 2 percent of our total revenues before reimbursements, respectively. The net accounts receivable balances from these services as of June 30, 2003 and December 31, 2002 were $137 and $1,158, respectively.

Costs and Expenses

Project personnel costs were $7.9 million for the three months ended June 30, 2003, a decrease of 37 percent from the same period in the prior year. This decrease was largely attributable to staff and salary reductions driven by our ongoing efforts to keep headcount and costs in line with demand for our services, as described earlier in this item. Professional domestic headcount decreased to 201 as of June 30, 2003 compared to 341 as of June 30, 2002. Annualized voluntary turnover increased to 18 percent from 14 percent for the three months ended June 30, 2002. Project personnel costs as a percentage of revenues before reimbursements increased to 81 percent for the three months ended June 30, 2003 from 56 percent from the same period in the prior year primarily due to a decline in average hourly billing rates and staff utilization. Average hourly billing rates decreased 18 percent to $144. The decline in hourly billing rates primarily reflects the increased competitive environment in the information technology consulting market as well as our project mix. Staff utilization declined to 62 percent from 71 percent.

Other project expenses were $1.3 million for the three months ended June 30, 2003, a decrease of 61 percent from the same period in the prior year. The decrease in other project expenses consisted of the following: a decrease in subcontractor costs of $0.4 million due to the decline in revenues and the corresponding limited use of subcontractors; a decrease in business development costs of $0.9 million, such as, travel, certain marketing costs and practice area development costs; a decrease in headcount related costs of $0.1 million, which included training, computer and communication costs; and a decrease in various other costs of $0.6 million, such as, our normal severance and selling expenses. Other project expenses as a percentage of revenues before reimbursements decreased to 13 percent for the three months ended June 30, 2003 from 15 percent for the same period in the prior year as a result of the our ongoing cost controls.

Bad debt expense was $0.1 million for the three months ended June 30, 2003 compared to $0.3 million for the same period in the prior year. This decrease was due to fewer collection issues and lower revenues during the quarter compared to the same period in the prior year.

Management and administrative support costs decreased to $4.0 million for the three months ended June 30, 2003 from $5.2 million in the same period in the prior year. This decrease

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

resulted from a decrease in labor costs of $0.5 million as we reduced headcount as a result of our cost-management initiatives; and a decrease in various other costs, mainly office and occupancy related costs, of $0.7 million due to reduced headcount and our continued cost controls.

In the second quarter of 2003, we recorded $5.2 million in restructuring and other charges as a result of organizational changes announced in June 2003. These charges consisted of the severance costs of professional personnel and executives and office reductions as well as professional fees incurred in connection with terminated negotiations with a party that had expressed interest in acquiring us. As of June 30, 2003, there was an accrual balance of $5.1 million. We expect to utilize the balance by 2005. The following table provides the components of this charge.

                                   
Restructuring and Other           Cash   Non-cash   Balance as of
Charges - 2003 (in thousands)   Charge   Payments(1)   Usage   June 30, 2003

 
 
 
 
Severance costs (approximately 30 employees)
  $ 3,917     $ 15     $ 33     $ 3,869  
Office reductions
    921       25       2       894  
Professional fees
    373       3             370  
 
   
     
     
     
 
 
Total
  $ 5,211     $ 43     $ 35     $ 5,133  
 
   
     
     
     
 

(1) Paid during the quarter ended June 30, 2003.

There was no incentive compensation expense for the three months ended June 30, 2003 as performance targets, goals and objectives were not achieved. For the quarter ended June 30, 2002, incentive compensation expense was $1.0 million. If the Company and employees meet their 2003 quarterly quantitative and qualitative objectives, we will accrue incentive compensation in the remainder of 2003.

Operating Loss

Consolidated operating loss was $8.7 million for the three months ended June 30, 2003 compared to approximately break even for the same period in the prior year. Our operating loss for the three months ended June 30, 2003 included restructuring and other charges of $5.2 million. The increase in the operating loss from the prior year, excluding the restructuring charges, was mainly due to the decline in revenues as well as higher project personnel costs as a percent of revenues due to lower utilization and billing rates.

Other Income

Other income for the three months ended June 30, 2003 was $0.1 million compared to $0.2 million for the same period in the prior year. The decrease was a result of lower interest rates year over year. Our cash and cash equivalents were primarily invested in overnight money market type accounts. Average interest rates were approximately 1.12 percent for the three months ended June 30, 2003 compared to approximately 1.85 percent during the same period in the prior year.

Income Tax Provision

Our tax provision for the three months ended June 30, 2003 was $16.5 million compared to $0.1

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

million for the same period for the prior year. The 2003 charge results from the $19.9 million valuation allowance for deferred tax assets, net of approximately $3.4 million related to our operating loss in the second quarter of 2003.

Shares Outstanding

Weighted average number of common shares outstanding and weighted average number of common and common equivalent shares outstanding decreased due to the repurchase of outstanding shares under our previously announced Repurchase Program as well as a reduction in the dilutive effect of common equivalent shares due to a decline in our stock price. During the three months ended June 30, 2003 under the Repurchase Program, we purchased 34,300 shares of our Common Stock at an average price of $1.02 per share and 827,300 shares at an average price of $1.52 per share in the same period in the prior year.

SIX MONTHS ENDED JUNE 30, 2003 COMPARED WITH SIX MONTHS ENDED JUNE 30, 2002

Revenues

Consolidated net revenues were $27.5 million for the six months ended June 30, 2003, a decrease of 47 percent from the same period in the prior year. Revenues before reimbursements decreased 47 percent to $24.9 million from $46.8 million. We believe that this decline in revenues was primarily due to decreased demand arising out of the continuing economic uncertainties and a decline in corporate information technology capital expenditures as large and small companies reassessed their goals and budgets.

Costs and Expenses

Project personnel costs were $16.8 million for the six months ended June 30, 2003, a decrease of 35 percent from the same period in the prior year. This decrease was largely attributable to staff and salary reductions driven by our ongoing efforts to keep headcount and costs in line with associated demand for our services, as described earlier in this item. Project personnel costs as a percentage of revenues before reimbursements increased to 67 percent for the six months ended June 30, 2003 from 55 percent from the same period in the prior year primarily due to a decline in average hourly billing rates and staff utilization. Average hourly billing rates decreased 9 percent to $162. The decline in hourly billing rates reflects the increased competitive environment in the information technology consulting market. Staff utilization declined to 63 percent from 69 percent.

Other project expenses were $3.0 million for the six months ended June 30, 2003, a decrease of 58 percent from the same period in the prior year. The decrease in other project expenses consisted of the following: a decrease in subcontractor costs of $1.1 million due to the decline in revenues and the corresponding limited use of subcontractors; a decrease in business development costs of $1.3 million, such as, travel, certain marketing costs and practice area

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

development costs; a decrease in headcount related costs of $0.4 million, which included training, computer and communication costs; and a decrease in various other costs of $1.3 million, such as, severance and selling expenses. Other project expenses as a percentage of revenues before reimbursements decreased to 12 percent for the six months ended June 30, 2003 from 15 percent for the same period in the prior year as a result of the Company’s ongoing cost controls.

Bad debt expense was $0.3 million for the six months ended June 30, 2003 compared to $0.7 million for the same period in the prior year. This decrease was due to fewer collection issues and lower revenues during the six months ended June 30, 2003 compared to the same period in the prior year.

Management and administrative support costs decreased to $8.2 million for the six months ended June 30, 2003 from $10.8 million in the same period in the prior year. This decrease mainly resulted from a decrease in labor costs of $1.2 million as we reduced headcount and salaries as a result of our cost-management initiatives; and a decrease in various other costs, such as, office, occupancy related, travel and legal costs of $1.4 million due to reduced headcount and our continued cost controls.

As described in more detail above in connection with the comparison of the three months ended June 30, 2003 and the three months ended June 30, 2002, in the second quarter of 2003, we recorded $5.2 million in restructuring and other charges as a result of organizational changes announced in June 2003.

Incentive compensation expense was $0.3 million for the six months ended June 30, 2003 compared with $2.5 million in the same period in the prior year. Incentive compensation as a percentage of revenues excluding reimbursements decreased to 1 percent during the six months ended June 30, 2003 compared to 5 percent in the same period in the prior year since there was no incentive compensation expense for the three months ended June 30, 2003 as performance targets, goals and objectives were not achieved. If the company and employees meet their 2003 quarterly quantitative and qualitative objectives, we will accrue incentive compensation in the remainder of 2003.

Operating Loss

Consolidated operating loss was $8.8 million for the six months ended June 30, 2003 compared $0.1 million for the same period in the prior year. Our operating loss for the six months ended June 30, 2003 included restructuring and other charges of $5.2 million. The increase in the operating loss from the prior year, excluding the restructuring charge, was mainly due to the decline in revenues as well as higher project personnel costs as a percent of revenues due to lower utilization and billing rates.

Other Income

Other income for the six months ended June 30, 2003 was $0.4 million compared to $0.6 million for the same period in the prior year. The slight decrease is a result of lower interest rates year over year. Our cash and cash equivalents were primarily invested in overnight money market

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

type accounts. Average interest rates were approximately 1.17 percent during the six months ended June 30, 2003 compared to approximately 1.91 percent during the same period in the prior year.

Income Tax Provision

Our tax provision for the six months ended June 30, 2003 was $16.6 million compared to $0.2 million for the same period for the prior year. The 2003 charge results from the $19.9 million valuation allowance for deferred tax assets, net of approximately $3.4 million related to our operating loss in the second quarter of 2003.

Shares Outstanding

Weighted average number of common shares outstanding and weighted average number of common and common equivalent shares outstanding decreased due to the repurchase of outstanding shares under our previously announced Repurchase Program as well as a reduction in the dilutive effect of common equivalent shares due to a decline in our stock price. During the six months ended June 30, 2003 under the Repurchase Program, we purchased 277,000 shares of our Common Stock at an average price of $1.03 per share and 1,748,700 shares at an average price of $1.59 per share in the same period in the prior year.

LIQUIDITY AND CAPITAL RESOURCES

Net cash used in operating activities was $3.0 million and $6.9 million for the six months ended June 30, 2003 and 2002, respectively. Net cash used in operating activities for the six months ended June 30, 2003 included bonus and 401k match payments related to 2002 but funded during the first quarter of 2003 as well as annual corporate insurance payments made during the second quarter, partially offset by accounts receivable collections. These payments resulted in a decrease in accrued compensation and related costs and an increase in other current assets. The accounts receivable collections contributed to improved days sales outstanding during the period. Days sales outstanding improved by 15 days to 61 days at June 30, 2003 as compared to June 30, 2002 primarily due to enhanced collections efforts.

Cash commitments relating to remaining restructuring and other charges are $3.8 million in severance costs, $1.1 million in office costs and $0.6 million in other commitments. The anticipated cash outflows for these restructuring and other charges are as follows: $2.8 million for the remaining two quarters in 2003, $1.5 million in 2004 and the remaining balance of $1.2 million in 2005 and thereafter. Other estimated future cash commitments include various office facilities, property and office equipment under operating leases and other costs that expire at various dates. The minimum cash commitments under these non-cancelable operating leases and other obligations with terms in excess of one year, net of restructuring and other charges, are as follows: $0.8 million for the remaining two quarters in 2003, $1.2 million in 2004 and $0.4 million in 2005. In addition, we have a minimum remaining annual commitment for

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

telecommunications of $0.4 million for the remaining two quarters in 2003. The Company has no guarantees of third party debt as of June 30, 2003.

Net cash provided by investing activities was $1.8 million for the six months ended June 30, 2003 from the sale of available-for-sale securities. We currently have no material commitments for capital expenditures.

Net cash used in financing activities was $0.2 million for the six months ended June 30, 2003. During the six months ended June 30, 2003 we purchased 277,000 shares of our Common Stock under our share Repurchase Program for $0.3 million and received $0.1 million from purchases under the employee stock purchase plan.

Our primary sources of liquidity are our cash and cash equivalents, marketable securities and anticipated operating cash flows. Our cash and cash equivalents at June 30, 2003 were $45.9 million. Depending on revenues and cash collections, we expect our cash and cash equivalent balance at September 30, 2003 to be approximately $37 million to $40 million. We believe that these sources are sufficient to meet our current cash requirements. Our investment policy is to maintain most of our cash and cash equivalents in highly liquid, large money market type funds. This policy exposes us to short-term interest rate fluctuations. Operating results and liquidity, including our ability to raise additional capital, if necessary, may be materially and adversely affected by a decrease in demand for the Company’s services. While it is our strategy to reduce costs in order to match our capacity with demand, this may not achieve the necessary cost savings. In addition, a number of other factors, including changes in general economic conditions, technological changes, competition, and the suspension or cancellation of a large project could have an adverse effect on future results and liquidity. These aforementioned factors, as well as other factors, are more fully described in the Company’s Annual Report on Form 10-K for the year ended December 31, 2002 under Management’s Discussion and Analysis of Financial Condition and Results of Operations “Assumptions Underlying Certain Forward-Looking Statements and Factors that May Affect Future Results.”

We have a nonqualified deferred compensation plan. All Company executives (defined as those at the level of Vice President and above) are eligible to participate in this voluntary program, which permits participants to defer receipt of a portion of their compensation. We hold deferred amounts in a rabbi trust for the benefit of plan participants and investment earnings (or losses) are credited to the participants’ accounts based on investment allocation options selected by the participants. We do not guarantee these investments or earnings thereon. These investments remain assets of the Company and are available to the general creditors of the Company in the event of our insolvency.

We had a $10.0 million unsecured line of credit facility (the “Facility”) with Bank of America National Trust and Savings Association. The agreement expired on March 31, 2003. We had never borrowed against the Facility and accordingly, we chose not to renew it upon its expiration.

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

NEW ACCOUNTING STANDARDS

In January 2003, the Financial Accounting Standards Board (“FASB”) issued Emerging Issues Task Force (“EITF”) Issue No. 00-21, “Revenue Arrangements with Multiple Deliverables.” EITF Issue No. 00-21 provides guidance on how to determine whether an arrangement involving multiple deliverables contains more than one unit of accounting and how arrangement consideration should be measured and allocated to the separate units of accounting in the arrangement. EITF Issue No. 00-21 will be effective for arrangements entered into in fiscal periods beginning after June 15, 2003. We do not expect that the provisions of EITF Issue No. 00-21 will have a material impact on our results of operations or financial position.

In January 2003, the FASB issued FASB Interpretation No.46, “Consolidation of Variable Interest Entities – an interpretation of ARB No. 51” (“FIN 46”). FIN 46 requires that if an entity has a controlling financial interest in a variable interest entity, the assets, liabilities and results of activities of the variable interest entity should be included in the consolidated financial statements of the entity. FIN 46 requires that its provisions are effective immediately for all arrangements entered into after January 31, 2003. For those arrangements entered into prior to January 31, 2003, the FIN 46 provisions are required to be adopted at the beginning of the first interim or annual period beginning after June 15, 2003. We do not expect that the provisions of FIN 46 will have a material impact on our results of operations or financial position.

In April 2003, the FASB issued Statement of Financial Accounting Standards (“SFAS”) No. 149, “Amendment of Statement 133 on Derivative Instruments and Hedging Activities.” SFAS No. 149 amends and clarifies financial accounting and reporting for derivative instruments, including certain derivative instruments embedded in other contracts and for hedging activities under SFAS No. 133, “Accounting for Derivative instruments and Hedging Activities.” SFAS No. 149 is effective for contracts entered into or modified after June 30, 2003. The Company believes that the adoption of SFAS No. 149 will not have a material impact on the Company’s results of operations or financial position.

In May 2003, the FASB issued SFAS No. 150, “Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity.” SFAS No. 150 establishes standards for how an issuer classifies and measures certain financial instruments with characteristics of both liabilities and equity. It requires that an issuer classify a financial instrument that is within its scope as a liability. SFAS No. 150 is effective for financial instruments entered into or modified after May 31, 2003, and otherwise is effective at the beginning of the first interim period beginning after June 15, 2003. The Company believes that the adoption of SFAS No. 150 will not have a material impact on the Company’s results of operations or financial position.

This Form 10-Q contains or may contain certain forward-looking statements concerning our financial position, results of operations, cash flows, business strategy, budgets, projected costs and plans and objectives of management for future operations as well as other statements including words such as “anticipate,” “believe,” “plan,” “estimate,” “expect,” “intend,” and

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TECHNOLOGY SOLUTIONS COMPANY

MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Continued)

other similar expressions. These forward-looking statements involve significant risks and uncertainties. Although we believe that the expectations reflected in such forward-looking statements are based on reasonable assumptions, readers are cautioned that no assurance can be given that such expectations will prove correct and that actual results and developments may differ materially from those conveyed in such forward-looking statements. Important factors that could cause actual results to differ materially from the expectations reflected in the forward-looking statements in this Form 10-Q include, among others, our ability to manage the pace of technological change, our ability to manage the current downturn in our industry and the economy in general, our ability to manage growth and attract and retain employees in the event the economy turns around, our ability to accommodate a changing business environment, general business and economic conditions in our operating regions, market conditions and competitive and other factors, our ability to continue to attract new clients and sell additional work to existing clients and our ability to manage costs and headcount relative to expected revenues, all as more fully described herein and in our Annual Report on Form 10-K for the year ended December 31, 2002 under Management’s Discussion and Analysis of Financial Condition and Results of Operations “Assumptions Underlying Certain Forward-Looking Statements and Factors that May Affect Future Results” and elsewhere from time to time in our other SEC reports. Such forward-looking statements speak only as of the date on which they are made and we do not undertake any obligation to update any forward-looking statement to reflect events or circumstances after the date of this Form 10-Q. If we do update or correct one or more forward-looking statements, investors and others should not conclude that we would make additional updates or corrections with respect thereto or with respect to other forward-looking statements. Actual results may vary materially.

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TECHNOLOGY SOLUTIONS COMPANY

PART I. FINANCIAL INFORMATION
(Continued)

ITEM 3—QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

TSC is exposed to interest rate fluctuations. Changes in interest rates affect interest income and expense on cash and cash equivalents, marketable securities and marketable securities held in trust. The Company’s cash and cash equivalents were primarily invested in overnight money market type accounts. Average interest rates were approximately 1.17 percent during the six months ended June 30, 2003 compared to approximately 1.91 percent during the same period in the prior year and 1.12 percent during the three months ended June 30, 2003 compared to approximately 1.85 percent during the same period in the prior year. Based on the cash and cash equivalents balances as of June 30, 2003 and 2002, a hypothetical 1.00 percent increase in interest rates would have resulted in approximately $0.1 million in additional net investment income during each of the quarters ended June 30, 2003 and 2002 and approximately $0.2 million during each of the six months ended June 30, 2003 and 2002.

The financial statements of the Company’s non-U.S. subsidiaries are remeasured into U.S. dollars using the U.S. dollar as the functional currency. The market risk associated with the foreign currency exchange rates is not material in relation to the Company’s consolidated financial position, results of operations or cash flows. The Company does not have any significant accounts payable, account receivable or commitments in a currency other than that of the reporting unit’s functional currency. The Company does not utilize derivative financial instruments to manage the exposure in non-U.S. operations.

ITEM 4—CONTROLS AND PROCEDURES

The management of the Company, including the Chief Executive Officer and Chief Financial Officer, have conducted an evaluation of the effectiveness of the Company’s disclosure controls and procedures pursuant to Exchange Act Rule 13a-15 (b) (as amended by SEC Release 33-8238) as of the end of the period covered by this quarterly report. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures are effective in ensuring that all material information relating to the Company that is required to be included in the reports that the Company files with the SEC is made known to them in a timely fashion. There have been no changes in the Company’s internal controls over financial reporting that were identified during the evaluation that occurred during the Company’s last fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

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TECHNOLOGY SOLUTIONS COMPANY

PART II. OTHER INFORMATION

ITEM 6—EXHIBITS AND REPORT ON FORM 8-K

  (a)   Exhibits

     
Exhibit #   Description of Document

 
10.01*   Retirement Agreement with Jack N. Hayden.
     
10.02*   Retirement Agreement with William H. Waltrip
     
10.03*   Employment Agreement with Stephen B. Oresman.
     
  31.1*   CEO Certification
     
  31.2*   CFO Certification
     
  32.1*   Certification of Stephen B. Oresman Pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code.
     
  32.2*   Certification of Timothy P. Dimond Pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code.

  (b)   Reports on Form 8-K
 
      Four reports on Form 8-K were filed during the quarter ended June 30, 2003. The report dated April 3, 2003 stated the change in the Company’s certifying accountant. The Company dismissed PricewaterhouseCoopers LLP and appointed Grant Thornton LLP as the Company’s independent accountants. The report dated April 30, 2003 related to the Company’s financial results for the quarter ended March 31, 2003. The report dated June 18, 2003 announced the Company’s actions in response to continued depressed market conditions. The report dated June 23, 2003 announced the Company’s business and organization changes, which included the resignations and new appointments of its Chairman of the Board and Chief Executive Officer.
 
      All other items in Part II are either not applicable to the Company during the quarter ended June 30, 2003, the answer is negative, or a response has been previously reported and an additional report of the information is not required, pursuant to the instructions to Part II.


*Filed herewith

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

TECHNOLOGY SOLUTIONS COMPANY

         
Date: August 12, 2003   By:   /s/ TIMOTHY P. DIMOND
       
        Timothy P. Dimond
        Chief Financial Officer

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