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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

     
[X]
  Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the quarterly period ended: March 31, 2004

Or

     
[  ]
  Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the transition period from                     to                    

Commission File Number 333-85503

Telecomunicaciones de Puerto Rico, Inc.

(EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)
     
Commonwealth of Puerto Rico   66-0566178
(STATE OR OTHER JURISDICTION OF
INCORPORATION OR ORGANIZATION)
  (IRS EMPLOYER IDENTIFICATION NO.)
     
1515 FD Roosevelt Avenue
Guaynabo, Puerto Rico
  00968

(ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)
  (ZIP CODE)

Registrant’s telephone number, including area code: 787-792-6052

(Former name, former address and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

YES [X] NO [  ]

Indicate by check mark whether the registrant is an accelerated filer.

YES [  ] NO [X]

At May 14, 2004, 25 million shares of no par common stock of the registrant were outstanding.



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INDEX

Telecomunicaciones de Puerto Rico, Inc. and Subsidiaries

         
       
    3  
    3  
    4  
    5  
    6  
    7  
    27  
    41  
    42  
       
    43  
    43  
    43  
    43  
    43  
    43  
    44  
    45  
 Collective Bargaining Agreement
 Certification of Principal Executive Officer
 Certification of Principal Financial Officer
 Certification Required by 18 U.S.C. Section 1350

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PART I FINANCIAL INFORMATION

Item 1. Financial Statements

Telecomunicaciones de Puerto Rico, Inc. and Subsidiaries

Condensed Consolidated Balance Sheets

(In thousands)

                 
    (Unaudited)    
    March 31,   December 31,
    2004
  2003
ASSETS
               
CURRENT ASSETS:
               
Cash and cash equivalents
  $ 43,026     $ 21,732  
Accounts receivable, net of allowance for doubtful accounts of $128,999 and $131,106 in 2004 and 2003, respectively
    287,815       287,247  
Deferred income tax
    27,224       26,158  
Inventory and supplies, net
    15,034       21,202  
Prepaid expenses
    41,692       35,255  
 
   
 
     
 
 
Total current assets
    414,791       391,594  
PROPERTY, PLANT AND EQUIPMENT, net
    1,513,139       1,558,246  
GOODWILL
    126,927       126,927  
INTANGIBLES, net
    189,324       189,136  
DEFERRED INCOME TAX
    234,968       246,794  
OTHER ASSETS
    112,209       108,541  
 
   
 
     
 
 
TOTAL ASSETS
  $ 2,591,358     $ 2,621,238  
 
   
 
     
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
CURRENT LIABILITIES:
               
Short-term debt
  $ 30,175     $ 59,729  
Other current liabilities
    196,246       213,480  
 
   
 
     
 
 
Total current liabilities
    226,421       273,209  
LONG-TERM DEBT, excluding current portion
    803,292       802,135  
PENSION AND OTHER POST-EMPLOYMENT BENEFITS
    553,343       594,113  
OTHER NON-CURRENT LIABILITIES
    229,078       237,405  
 
   
 
     
 
 
Total liabilities
    1,812,134       1,906,862  
 
   
 
     
 
 
MINORITY INTEREST IN CONSOLIDATED SUBSIDIARY
    13,586       13,025  
 
   
 
     
 
 
COMMITMENTS AND CONTINGENCIES
               
SHAREHOLDERS’ EQUITY:
               
Common stock
    703,884       703,884  
Deferred ESOP compensation
    (26,153 )     (26,153 )
Subscription receivable
          (39,515 )
Retained earnings
    189,292       164,520  
Accumulated other comprehensive loss, net of taxes
    (101,385 )     (101,385 )
 
   
 
     
 
 
Total shareholders’ equity
    765,638       701,351  
 
   
 
     
 
 
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY
  $ 2,591,358     $ 2,621,238  
 
   
 
     
 
 

The accompanying notes are an integral part of these financial statements.

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Telecomunicaciones de Puerto Rico, Inc. and Subsidiaries

Condensed Consolidated Statements of Operations

(In thousands)

                 
            As Restated
            (See Note 2)
    For the Three Months Ended
    March 31,
    2004
  2003
    (Unaudited)
REVENUES:
               
Local services
  $ 136,068     $ 145,038  
Long distance services
    38,737       32,862  
Access services
    73,303       81,855  
Cellular services
    47,837       47,454  
Paging services
          611  
Directory services and other
    20,879       17,622  
 
   
 
     
 
 
Total revenues
    316,824       325,442  
 
   
 
     
 
 
OPERATING COSTS AND EXPENSES:
               
Labor and benefits
    99,495       102,897  
Other operating expenses
    100,858       98,414  
Early retirement and voluntary separation provision
    1,635       1,443  
Depreciation and amortization
    64,478       60,503  
 
   
 
     
 
 
Total operating costs and expenses
    266,466       263,257  
 
   
 
     
 
 
OPERATING INCOME
    50,358       62,185  
 
   
 
     
 
 
OTHER INCOME (EXPENSE):
               
Interest expense, net
    (10,348 )     (10,183 )
Equity income from joint venture
    657       786  
Minority interest in consolidated subsidiary
    (560 )     (433 )
 
   
 
     
 
 
Total other expense, net
    (10,251 )     (9,830 )
 
   
 
     
 
 
INCOME BEFORE INCOME TAX EXPENSE
    40,107       52,355  
INCOME TAX EXPENSE
    15,335       19,945  
 
   
 
     
 
 
INCOME BEFORE CUMULATIVE EFFECT OF ACCOUNTING CHANGE
    24,772       32,410  
CUMULATIVE EFFECT OF ACCOUNTING CHANGE, net of taxes of $40,672
          58,529  
 
   
 
     
 
 
NET INCOME
  $ 24,772     $ 90,939  
 
   
 
     
 
 

The accompanying notes are an integral part of these financial statements.

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Telecomunicaciones de Puerto Rico, Inc. and Subsidiaries

Condensed Consolidated Statements of Changes in Shareholders’ Equity

(In thousands)

                                                 
                                    Accumulated    
            Deferred                   Other    
    Common   ESOP   Subscription   Retained   Comprehensive    
    Stock
  Compensation
  Receivable
  Earnings
  Loss
  Total
BALANCE, DECEMBER 31, 2002
  $ 703,270     $ (27,408 )   $ (76,093 )   $ 155,789     $ (90,182 )   $ 665,376  
Dividends paid
                      (68,125 )           (68,125 )
Accretion of discount on subscription receivable
                (3,422 )                 (3,422 )
PRTA capital contribution
                40,000                   40,000  
Release of ESOP shares
    614       1,255                         1,869  
Comprehensive income:
                                               
Net income
                      76,856             76,856  
Other comprehensive loss, net of taxes:
                                               
Minimum pension liability adjustment
                            (11,203 )     (11,203 )
 
                                           
 
 
Comprehensive income
                                  65,653  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
BALANCE, DECEMBER 31, 2003
  $ 703,884     $ (26,153 )   $ (39,515 )   $ 164,520     $ (101,385 )   $ 701,351  
(UNAUDITED)
Dividends declared
                                   
Net income, for the three months ended March 31, 2004
                      24,772             24,772  
Accretion of discount on subscription receivable
                (485 )                 (485 )
PRTA capital contribution
                40,000                   40,000  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
BALANCE, MARCH 31, 2004
  $ 703,884     $ (26,153 )   $     $ 189,292     $ (101,385 )   $ 765,638  
 
   
 
     
 
     
 
     
 
     
 
     
 
 

The accompanying notes are an integral part of these financial statements.

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Telecomunicaciones de Puerto Rico, Inc. and Subsidiaries

Condensed Consolidated Statements of Cash Flows

(In thousands)

                 
    For the Three Months Ended
    March 31,
    2004
  2003
    (Unaudited)
CASH FLOWS FROM OPERATING ACTVITIES:
               
Net income
  $ 24,772     $ 90,939  
Adjustments to reconcile net income to net cash provided by operating activities:
               
Depreciation and amortization
    64,478       60,503  
Provision for uncollectible accounts
    15,430       14,525  
Cumulative effect of accounting change
          (58,529 )
Deferred income tax
    10,761        
Accretion of discount on subscription receivable
    (485 )     (1,199 )
Equity income from joint venture
    (657 )     (786 )
Early retirement and voluntary separation provision
    1,635       1,443  
Minority interest in consolidated subsidiary
    560       433  
Changes in assets and liabilities:
               
Accounts receivable
    (15,998 )     (6,839 )
Inventory and supplies
    6,168       2,253  
Prepaid expenses and other assets
    (7,631 )     (10,247 )
Other current and non-current liabilities
    (26,356 )     17,749  
Pension and other post-employment benefits
    (42,280 )     (51,125 )
 
   
 
     
 
 
Net cash provided by operating activities
    30,397       59,120  
 
   
 
     
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
               
Capital expenditures
    (19,623 )     (31,986 )
Net salvage on retirements and other
    64       115  
 
   
 
     
 
 
Net cash used in investing activities
    (19,559 )     (31,871 )
 
   
 
     
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
               
Capital contribution
    40,000       40,000  
Net repayments of short-term debt, including capital leases
    (29,544 )     (77,730 )
Dividends paid
           
 
   
 
     
 
 
Net cash used in financing activities
    10,456       (37,730 )
 
   
 
     
 
 
NET (DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS
    21,294       (10,481 )
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD
    21,732       33,667  
 
   
 
     
 
 
CASH AND CASH EQUIVALENTS AT END OF PERIOD
  $ 43,026     $ 23,186  
 
   
 
     
 
 

The accompanying notes are an integral part of these financial statements.

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TELECOMUNICACIONES DE PUERTO RICO, INC. AND SUBSIDIARIES

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

1.   Business / Corporate Structure
 
    Telecomunicaciones de Puerto Rico, Inc., a Puerto Rico corporation (the “Company“or “we”), holds 100% of the common stock of Puerto Rico Telephone Company, Inc. (“PRTC”), PRT Larga Distancia, Inc. (“PRTLD”), and Datacom Caribe, Inc. (“Datacom”). The Company also holds a 67% interest in Coqui.net Corporation (“Coqui.net”), in which Popular, Inc., one of our shareholders, holds the remaining 33% interest. The Company also holds a 24% interest in Verizon Information Services Puerto Rico, Inc. S. en C. (“VISI”), in which GTE Holdings (Puerto Rico) LLC, our majority shareholder also holds a 36% interest. The Company is the largest telecommunications service provider in Puerto Rico. PRTC is the incumbent local exchange carrier for the island of Puerto Rico. Wireline service is provided by PRTC and cellular service is provided by the wireless division of PRTC, under the brand of Verizon Wireless Puerto Rico, Inc. (“Verizon Wireless”). The Company’s off-island long distance service is provided by PRTLD. The Company’s dial-up Internet access service is provided by Coqui.net. The Company’s directory publishing revenues are generated by VISI.
 
    GTE Corporation (“GTE”), through its subsidiary GTE Holdings (Puerto Rico) LLC, acquired a 40% interest and management control over the Company on March 2, 1999 from Puerto Rico Telephone Authority (“PRTA”), an entity of the Commonwealth of Puerto Rico (the “Acquisition”). In the Acquisition, Popular, Inc. acquired a 10% interest in the Company. GTE and Bell Atlantic Corporation merged on June 30, 2000 to form Verizon Communications Inc. (“Verizon”). On January 25, 2002, GTE Holdings (Puerto Rico) LLC and Popular, Inc. acquired an additional 12% and 3% interest in the Company, respectively, by exercising an option each held since the Acquisition (the “Option Exercise”). Verizon and Popular, Inc. obtained the additional ownership interest from PRTA Holdings Corp., a subsidiary of the PRTA (“PRTA Holdings”). Verizon and Popular, Inc. paid PRTA Holdings $138 million and $34 million, respectively, for a total of $172 million in cash for the additional 3,750,000 shares at a $45.9364 per share price established in the Share Option Agreement, an agreement entered into at the time of the Acquisition. As a result, Verizon now owns 52%, PRTA owns 28%, Popular owns 13% and the Employee Stock Ownership Plan owns 7% of the outstanding capital stock of the Company. The Company is an affiliate of Verizon, which consolidates the Company’s financial results with its own financial results.
 
    PRTC/Verizon Wireless Merger
 
    On May 1, 2002, the Company completed a tax-free reorganization whereby it merged Verizon Wireless Puerto Rico, Inc. (“Verizon Wireless”), a wholly owned subsidiary of the Company, into PRTC. Prior to the merger, the Company created a new wholly owned subsidiary, PRTLD, to carry the off-island long distance business previously provided by Verizon Wireless. The objectives of the reorganization were to (i) integrate the wireline and wireless operations without jeopardizing the continuity of the off-island long distance license, (ii) simplify the overall corporate structure to reduce administrative costs, and (iii) provide better control and monitoring of the off-island long distance business and increase its potential for growth in Puerto Rico. As a result of this merger, the Company released a deferred tax valuation allowance related to the Acquisition of $93 million, approximately $51 million of which was recorded against goodwill and $42 million was recorded as a deferred tax benefit in the Company’s consolidated statement of income for the second quarter of 2002 in accordance with Statements of Financial Accounting Standards (“SFAS”) No. 109, “Accounting for Income Taxes”.

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2.   Summary of Significant Accounting Policies
 
    Basis of Presentation
 
    The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States for interim financial information and the rules and regulations of the Securities and Exchange Commission (“SEC”). Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States for annual financial statements have been condensed or omitted pursuant to such rules and regulations. Management believes the financial statements include all adjustments and recurring accruals necessary to present fairly the results of operations and financial condition for the interim periods shown. The Condensed Consolidated Balance Sheet at December 31, 2003 was derived from audited financial statements and should be read in conjunction with the notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2003.
 
    Restatement
 
    The Company’s results of operations for the quarter ended March 31, 2003, have been restated from amounts previously reported. The restated amounts reflect a change in accounting for directory publishing revenues, effective January 1, 2003 (see Note 3).
 
    Reclassifications
 
    Reclassifications of prior periods’ data have been made to conform to the current period’s presentation.
 
3.   Accounting Change for Directory Revenue Recognition
 
    Effective January 1, 2003, the Company changed its method of accounting for directory-publishing revenues and related expenses from the point-of-publication method to the amortization method.
 
    Under the point-of-publication method, such revenues and related expenses are recognized on the date that the directory is published and substantially delivered. Under the amortization method, pre-publication revenues and expenses are deferred and capitalized, respectively. Subsequent to publication, revenues are recognized and expenses amortized over the lives of the directories, which is generally one year.
 
    While both methods fully comply with accounting principles generally accepted in the United States, the Company adopted the amortization method because it is becoming the industry standard.
 
    The cumulative effect of applying this accounting change to prior years was recognized as of January 1, 2003 as a one-time, non-cash loss of $17 million ($13 million, after tax). The effect of applying the new method for the quarter ended March 31, 2003 was a one-time non-cash revenue increase of $3 million, which was included in operating income.
 
4.   Summary of Recent Accounting Pronouncements
 
    Business Combinations and Accounting for Goodwill and Other Intangibles
 
    The Company adopted SFAS No. 142 “Goodwill and Other Intangible Assets”, effective January 1, 2002, which provides guidance on the initial recognition and measurement of goodwill and other intangible assets acquired in a business combination. SFAS No. 142 no longer permits the amortization of goodwill and other indefinite-lived intangible assets. Instead, these assets must be reviewed annually (or, under certain conditions, more frequently) for impairment in accordance with this statement. This impairment test uses fair value approach rather than the undiscounted cash flow approach previously required by SFAS No. 121, “Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of”.
 
    Intangible assets that do not have indefinite lives will continue to be amortized over their useful lives and reviewed for impairment in accordance with SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets”. The

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    Company has evaluated its assets using the fair value approach for each reporting unit to determine if there is an impairment exposure (transitional impairment test) and the impact it would have on the Company’s results of operations for 2003.
 
    The Company is currently undergoing its annual evaluation of assets, to determine if there is an impairment exposure and any impact in the Company results of operations of 2004.
 
    Asset Retirement Obligations
 
    On January 1, 2003, we adopted SFAS No. 143, “Accounting for Asset Retirement Obligations.” This statement provides the accounting for the cost of legal obligations associated with the retirement of long-lived assets. SFAS No. 143 requires that companies recognize the fair value of a liability for asset retirement obligations in the period in which the obligations are incurred and capitalize that amount as part of the book value of the long-lived asset. We have determined that PRT does not have a material legal obligation to remove long-lived assets as described by this statement. However, we have included estimated removal costs in our group depreciation models. These costs have increased depreciation expense and accumulated depreciation for future removal costs for existing assets. These removal costs are recorded as a reduction to accumulated depreciation when the assets are retired and removal costs are incurred.
 
    For some assets, such as telephone poles, the removal costs exceed salvage value. Under the provisions of SFAS No. 143, we are required to exclude costs of removal from our depreciation rates for assets for which the removal costs exceed salvage. Accordingly, in connection with the initial adoption of this standard on January 1, 2003, we have reversed accrued costs of removal in excess of salvage from our accumulated depreciation accounts for these assets. The adjustment was recorded as a cumulative effect of an accounting change, resulting in the recognition of an estimated gain of $117 million ($71 million after-tax). Effective January 1, 2003, we began expensing costs of removal in excess of salvage for these assets as incurred. The impact of this change in accounting resulted in a decrease in depreciation expense and an increase in operational and support expenses. The net increase to operating income in 2003, excluding the cumulative effect adjustment, was approximately $12 million ($7 million after-tax).
 
    Amendments of Statement 133 on Derivative Instruments and Hedging Activities
 
    In April 2003, the FASB issued SFAS No. 149, “Amendments of Statement 133 on Derivative Instruments and Hedging Activities.” SFAS No. 149 amends and clarifies financial accounting and reporting for derivative instruments, including derivative instruments embedded in other contracts and for hedging activities under SFAS No. 133, “Accounting for Derivative Instruments and Hedging Activities.” SFAS No. 149 is effective for contracts entered into or modified after June 30, 2003 and for hedging relationships designated after June 30, 2003. In addition, all provisions of SFAS No. 149 should be applied prospectively. However, the provisions of this statement that relate to SFAS 133 Implementation Issues that have been effective for fiscal quarters beginning prior to June 15, 2003 continue to be applied in accordance with their respective effective dates. The Company evaluated the impact of the adoption of SFAS No. 149 and concluded that there is no material effect on its results of operations and financial condition.
 
    Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity
 
    In May 2003, the FASB issued SFAS No. 150, “Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity.” This standard clarifies the accounting for certain financial instruments that, under previous guidance, issuers could account for as equity. SFAS No. 150 requires that those instruments be classified as liabilities in statements of financial position. The requirements of this statement apply to issuers’ classification and measurement of freestanding financial instruments, including those that comprise more than one option or forward contract. SFAS No. 150 is effective for all financial instruments entered into or modified after May 31, 2003, and otherwise is effective at the beginning of the first interim period beginning after June 15, 2003. The Company evaluated the impact of the adoption of SFAS No. 150 and concluded that there is no material effect on its results of operations and financial condition.
 
    Accounting for Revenue Arrangements with Multiple Deliverables
 
    In November 2002, the Emerging Issues Task Force (“EITF”) of the FASB reached a consensus on EITF No. 00-21, “Accounting for Revenue Arrangements with Multiple Deliverables.” EITF No. 00-21 addresses how to account for arrangements that may involve multiple revenue-generating activities. Specifically, the issue addresses how to determine

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    whether an arrangement involving multiple deliverables contains more than one unit of accounting. The consensus guidance will be applicable to agreements entered into in quarters beginning after June 15, 2003. The Company evaluated the impact of the adoption of EITF No. 00-21 and concluded that there is no material effect on its results of operations and financial condition.
 
5.   Property, Plant and Equipment
 
    Property, plant and equipment consist of:

                                 
    Remaining Useful   March 31,   December 31,
    Lives (Yrs)
  2004
  2003
    Current
  Previous
  (In thousands)
Outside plant
    8.5       8.5     $ 2,105,610     $ 2,097,902  
Central office and transmission equipment
    4.1       4.1       1,186,689       1,184,357  
Equipment and other
    3.2       3.2       321,441       323,459  
Buildings
    14.3       14.3       317,699       316,052  
Land
    N/A       N/A       26,400       26,400  
 
                   
 
     
 
 
Gross plant in service
                    3,957,839       3,948,170  
Less: accumulated depreciation
                    2,495,242       2,455,127  
 
                   
 
     
 
 
Net plant in service
                    1,462,597       1,493,043  
Construction in progress
                    50,542       65,203  
 
                   
 
     
 
 
Total
                  $ 1,513,139     $ 1,558,246  
 
                   
 
     
 
 

    Under the provisions of SFAS No. 143, we are required to exclude costs of removal from our depreciation rates for assets for which the removal costs exceed salvage. Accordingly, in connection with the initial adoption of this standard on January 1, 2003, we have reversed accrued costs of removal in excess of salvage from our accumulated depreciation accounts for these assets. The adjustment was recorded as a cumulative effect of an accounting change, resulting in the recognition of an estimated gain of $117 million ($71 million after-tax). Effective January 1, 2003, the Company began expensing costs of removal in excess of salvage for these assets as incurred. The impact of this change in accounting will result in a decrease in depreciation expense and an increase in operational and support expenses. The net increase to operating income in 2003, excluding the cumulative effect adjustment, was approximately $12 million ($7 million after-tax).
 
    During the fourth quarter of 2003, the board of directors approved the replacement of the Company’s General Ledger System and Inventory Management System. The new systems are expected to be operational during the fourth quarter of 2004 at projected capitalized costs for software and labor of approximately $13.2 million. As of March 31, 2004, the Company had capitalized cost of $3.6 million associated with the new systems.
 
6.   Goodwill
 
    Following is a breakdown of goodwill by reporting unit.

                 
    Carrying Value
    March 31,   December 31,
    2004
  2003
    (In thousands)
Wireline (PRTC)
  $ 102,731     $ 102,731  
Dial-up Internet (Coqui.net)
    24,196       24,196  
 
   
 
     
 
 
Total
  $ 126,927     $ 126,927  
 
   
 
     
 
 

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7.   Intangibles

                 
    Carrying Value
    March 31,   December 31,
    2004
  2003
    (In thousands)
Indefinite Life:
               
Wireline concession
  $ 85,120     $ 85,120  
FCC Cellular licenses
    23,855       23,855  
 
   
 
     
 
 
Total Indefinite Life
  $ 108,975     $ 108,975  
 
   
 
     
 
 
                                                 
    March 31, 2004
  December 31, 2003
    (In thousands)
    Cost
  Acc. Amort
  Book Value
  Cost
  Acc. Amort
  Book Value
Definite Life:
                                               
Wireline trade name
  $ 48,400     $ 10,143     $ 38,257     $ 48,400     $ 9,502     $ 38,898  
Software licenses
    70,922       28,830       42,092       67,068       25,805       41,263  
Customer base
    15,544       15,544             15,544       15,544        
Other
    500       500             500       500        
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Total Definite Life
  $ 135,366     $ 55,017     $ 80,349     $ 131,512     $ 51,351     $ 80,161  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Plus: Total Indefinite Life
                  $ 108,975                     $ 108,975  
 
                   
 
                     
 
 
Total
  $ 135,366     $ 55,017     $ 189,324     $ 131,512     $ 51,351     $ 189,136  
 
   
 
     
 
     
 
     
 
     
 
     
 
 

8.   Other assets
 
    Other assets consist of:

                 
    March 31,   December 31,
    2004
  2003
    (In thousands)
Deferred activation and installation costs
  $ 69,885     $ 69,347  
Notes receivable-equipment sales
    9,918       10,446  
Deferred pension asset
    19,785       19,785  
Deferred financing costs, net
    2,931       3,146  
Other deferred costs
    1,952       1,426  
Interest rate swap
    4,629       2,811  
Investment in Verizon Information Services
    657        
Other assets
    2,452       1,580  
 
   
 
     
 
 
Total
  $ 112,209     $ 108,541  
 
   
 
     
 
 

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9.   Pension Plan
 
    The Company has noncontributory pension plans for full-time employees, which are tax qualified as they meet Employee Retirement Income Security Act of 1974 (the “ERISA”) requirements. The Company realizes tax deductions when contributions are made to the trusts. The trusts invest in equity and fixed income securities to meet benefit obligation.
 
    The pension benefit is composed of two elements. An employee receives an annuity at retirement when they reach the rule of 85 (age plus years of service). The annuity is calculated by applying a percentage times years of service to the last three years of salary. The second element is a lump sum based on years of service, up to a maximum of nine months of salary for hourly employees and twelve months of salary for salaried employees.
 
    There are separate trusts for the annuity and the lump sum benefit with a further separation of the annuity benefit into a plan for the UIET union, for the HIETEL union and management employees. Health care and life insurance benefits are provided to retirees.
 
    The components of the net pension and other post-employment benefit expenses for the quarters ended March 31,

                                 
    Pension and Lump Sum Benefits
  Post-Retirement Benefits
(In thousands)   2004
  2003
  2004
  2003
                                 
Service cost
  $ 5,186     $ 4,523     $ 2,565     $ 2,175  
Interest cost
    17,567       16,825       9,652       8,878  
Expected return on plan assets
    (14,910 )     (11,578 )            
Amortization of unrecognized:
                               
Transition obligation
    90       107       551       550  
Prior service cost (benefit)
    1,179       1,186       (628 )     (628 )
Actuarial loss, net
    3,518       3,281       4,421       3,926  
 
   
 
     
 
     
 
     
 
 
Net amortization and deferral
    12,630       14,344       16,561       14,901  
Effect of early retirement program
    939             696        
 
   
 
     
 
     
 
     
 
 
Total
  $ 13,569     $ 14,344     $ 17,257     $ 14,901  
 
   
 
     
 
     
 
     
 
 

    Medicare Drug Act
 
    On December 8, 2003, the Medicare Prescription Drug Improvement and Modernization Act of 2003 (Medicare Drug Act) was signed into law. The Medicare Drug Act introduces a prescription drug benefit under Medicare (Medicare Part D) as well as a federal subsidy to sponsors of retiree health care benefit plans that provide a benefit that is at least actuarially equivalent to Medicare Part D. Any measure of the accumulated postretirement benefit obligation or net periodic post retirement cost in the financial statements or accompanying notes do not reflect the effects of the Act on the plan. Specific authoritative guidance on the accounting for the federal subsidy is pending and that guidance, when issued, could require the sponsor to change previously reported information. The sponsor would need to amend the plan in order to benefit from the new legislation as part of the Act’s possible economic consequences.
 
10.   Early Retirement and Voluntary Separation Provision
 
    In January 2003, 29 qualified management employees accepted the voluntary separation program, offered by the Company to qualified management employees during the fourth quarter of 2002, representing an expense of $1.4 million, which was recorded in the first quarter 2003. During the second quarter of 2003, the Company offered to members of one of the unions a voluntary separation program that closed on June 20, 2003, which 44 qualified employees accepted. Also, during the second quarter of 2003, an additional 147 employees in the craft union accepted a retirement program offered by the Company that closed on June 30, 2003. As a result of these two programs, an additional non-cash provision of $3.3 million was recorded in the second quarter 2003.
 
    In December 2003, the Company offered an early retirement program to qualified management employees. A non-cash provision of $12.6 million was recorded relating to 147 employees who had accepted as of December 31, 2003. In January 2004, an additional 19 qualified management employees accepted the early retirement program offered by the Company in December 2003, which resulted in a provision of $1.6 million.

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11.   Deferred ESOP Compensation
 
    The Employee Stock Ownership Plan (“ESOP”) acquired a 3% interest in the Company in 1999 with a $26 million, twenty-year note borrowed from the Company to establish a contributory investment fund for employees. The ESOP only invests in shares of the Company’s common stock. Shares are held by the ESOP’s trustee and maintained in a suspense account until they are released to employee participants. The yearly release of shares to participants is based on the greater of participant contributions plus a Company match of 30% up to 5% of wages or a minimum based on an amortization schedule. The minimum is based on the ratio of annual debt service to total debt service multiplied by the initial 750,000 shares.
 
    Compensation expense is recorded based on the release of shares at market value, which is based on an independent appraisal performed annually. The ESOP released approximately 36,072 shares in 2003. This release resulted in compensation expense of $2 million for year ended December 31, 2003, reflecting the market value of the shares. The release of shares, based upon the per share price established at the Acquisition, amounted to $1.3 million for December 31, 2003, which is reflected as a reduction of deferred ESOP compensation in equity.
 
12.   Other Current Liabilities
 
    Other current liabilities consist of:

                 
    March 31,   December 31,
    2004
  2003
    (In thousands)
Accounts payable
  $ 19,160     $ 56,430  
Accrued expenses
    77,015       75,999  
Employee benefit accruals
    51,881       44,697  
Carrier payables
    27,616       28,583  
Taxes
    2,608       1,420  
Interest
    17,966       6,351  
 
   
 
     
 
 
Total
  $ 196,246     $ 213,480  
 
   
 
     
 
 

13.   Debt
 
    Debt consists of:

                 
    March 31,   December 31,
    2004
  2003
    (In thousands)
Senior notes
               
Due May 15, 2006 at 6.65%
  $ 399,948     $ 399,943  
Due May 15, 2009 at 6.80%
    299,901       299,896  
Term credit facilities:
               
Due May 16, 2004 at 70 basis points over LIBOR
    30,000       30,000  
Due June 24, 2005 at 70 basis points over LIBOR
    30,000       30,000  
Due August 19, 2005 at 70 basis points over LIBOR
    63,000       63,000  
Commercial paper
          29,500  
Deferred derivative
    5,666       6,337  
Interest rate swap
    4,629       2,811  
Capital leases
    323       377  
 
   
 
     
 
 
Total
    833,467       861,864  
Less short-term debt
    30,175       59,729  
 
   
 
     
 
 
Long-term debt
  $ 803,292     $ 802,135  
 
   
 
     
 
 

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    The senior notes, commercial paper, term credit facilities, working capital facility, and bank notes are unsecured and non-amortizing. PRTC is the guarantor of these debt instruments. The senior notes indentures and credit facility agreements do not contain dividend restrictions.
 
    The Company has a $360 million commercial paper program with maturities not to exceed 364 days, which is backed by two working capital facilities. The commercial paper dealer agreement was signed in November 2000. In March 2004, the Company’s existing $400 million bank note credit facility matured. On March 2, 2004 the Company entered into a new unsecured, $360 million 364-day revolving credit facility with a syndicate of banks and other lenders for whom Citibank, N.A. acts as administrative agent, Banco Bilbao Vizcaya Argentaria Puerto Rico acts as syndication agent and Banco Popular de Puerto Rico, FirstBank Puerto Rico and Scotiabank de Puerto Rico act as co-documentation agents.
 
    Amounts borrowed under this facility are guaranteed by PRTC and the Company’s significant subsidiaries, and bear interest at the applicable Eurodollar rate plus a margin or at the base rate; which is the higher of the base rate publicly announced by the administrative agent from time to time or the Federal Funds rate plus 0.5%, plus a margin. The Company is also required to pay a quarterly facility fee on commitments under the facility and a quarterly utilization fee on borrowed amounts that exceed 50% of the commitments under the facility. Accrued interest on Eurodollar rate borrowings is payable based on elected intervals of one, two, three or six months or other interest period as the Company may select, subject to certain conditions. Accrued interest on base rate borrowings is payable quarterly.
 
    This facility matures on March 1, 2005, on which date the Company has the right to convert outstanding amounts into a term loan that matures on March 1, 2006. This facility contains negative covenants, including covenants which limit the Company’s ability to grant or permit liens on its or subsidiaries’ properties, merge or sell all or substantially all of its assets and permit its subsidiaries to incur debt. This facility also requires that the Company maintain certain financial ratios. Upon the occurrence of a default or an event of default, the lenders have various remedies or rights, which may include termination of the lenders’ obligations to make advances and declare all borrowed amounts and interest thereon immediately due and payable. The intended purpose of this facility is for working facility purposes and serves as backstop facility for commercial paper program.
 
    At March 31, 2004, the Company had a $40 million working capital credit facility with Banco Popular de Puerto Rico, an affiliate of Popular, Inc. Amounts outstanding under this facility bear interest at a rate of 30 basis points over LIBOR. At March 31, 2004, the Company had no outstanding balance under this facility. This facility serves as additional backstop for the commercial paper program.
 
    At December 31, 2002, the Company had $225 million in term credit facilities with maturities ranging from two to three years, and bearing interest from 60 to 100 basis points over LIBOR. By October 29, 2003 the Company repaid one of the $50 million term loans, and prepaid principal in an aggregate amount of $62 million of the outstanding term credit loans, while reducing interest rate to 70 basis points over LIBOR.
 
    On August 31, 2001, the Company entered into an interest rate swap contract with a notional amount of $150 million. In September 2002, the Company drew the value out of the hedge position without changing the fixed/floating funding mix of the original swap transaction. This transaction resulted in cash proceeds of $11 million, reflected in cash from operations as required by SFAS No. 104, and created a deferred derivative, which will be amortized until 2006. The purpose of the swap is to hedge against changes in the fair market value of the Company’s senior notes to achieve a targeted mix of fixed and variable rate debt. The swap receives interest at a fixed rate of 6.65% and pays interest at a net variable rate equal to six month LIBOR plus 170 basis points, with semiannual settlements and reset dates every May 15 and November 15 until maturity of the May 15, 2006 senior notes. The swap was entered into “at market” and as a result, there was no exchange of premium at the initial date of the swap. The Company designates the swap as a hedge of the changes in fair market value of the senior notes due to changes in the designated benchmark interest rate. PRTC is the guarantor of the interest rate swap.

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    Aggregate maturities of the senior notes and term credit facilities are as follow:

         
Year
  Amount
    (In thousands)
2004
    30,000  
2005
    93,000  
2006
    400,000  
2009
    300,000  
 
   
 
 
Total
  $ 823,000  
 
   
 
 

     Currently, the Company is in compliance with debt covenant agreements and with the financial ratios as specified in term facilities.

14. Other Non-Current Liabilities

     Other non-current liabilities consist of:

                 
    March 31,   December 31,
    2004
  2003
    (In thousands)
Deferred activation and installation revenues
  $ 69,886     $ 69,347  
Deferred directory-publishing revenues
    7,942       12,877  
Customer deposits
    26,671       26,954  
Other liabilities
    124,579       128,227  
 
   
 
     
 
 
Total
  $ 229,078     $ 237,405  
 
   
 
     
 
 

15.   Shareholders’ Equity
 
    Common Stock
 
    Common stock consists of fifty million authorized shares, no par value, of which twenty five million shares were outstanding at March 31, 2004 and December 31, 2003.
 
    Subscription Receivable
 
    The subscription receivable reflects future receipts from the Puerto Rico Telephone Authority (“PRTA”) at its present value (at an 8% discount rate). As part of the Acquisition agreement, the PRTA agreed to contribute a total of $200 million in cash or stock as a capital contribution in equal installments of $40 million over five years beginning on March 2, 2000. The Company will use the $200 million capital contribution to partially fund its underfunded pension and other post-employment benefit obligations. The stock purchase agreement requires that the Company contribute $66 million, which includes the $40 million received from PRTA, to the pension plan immediately upon receipt of the proceeds each year. The Company received the fifth and final $40 million installment in March 2004 and made the required pension payment of $66 million.
 
    Accumulated Other Comprehensive Loss
 
    The accumulated other comprehensive loss represents unrecognized losses, other than unrecognized prior service costs which are reflected as an other asset, associated with the hourly employee pension fund since the accumulated benefit obligation exceeds the fair value of plan assets.

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    The accumulated other comprehensive loss amount as of December 31, 2003 has been adjusted in the amount of $64.8 million in order to reflect the after-tax amount in accordance with the provisions of SFAS No.130 “Reporting Comprehensive Income”.
 
    Dividends
 
    The shareholders’ dividend policy agreement requires the payment of dividends equal to at least 50% of consolidated net income, to be paid in the following quarter to the extent funds are legally available.
 
    On March 2003, the Company declared a $17.8 million dividend for the fourth quarter of 2002, which was paid in the second quarter of 2003. In addition, in the second quarter of 2003, the Company paid a $50.3 million dividend for the first quarter. No dividend was declared during the quarter ended March 31, 2004, corresponding to the fourth quarter of 2003. The senior notes indentures and credit facility agreements do not contain dividend restrictions.
 
16.   Fair Value of Financial Instruments
 
    The carrying amounts and fair values of the Company’s financial instruments are as follows:

                                 
    March 31,   December 31,
    2004
  2003
    Carrying   Fair   Carrying   Fair
    Amount
  Value
  Amount
  Value
            (In thousands)        
Assets:
                               
Cash and cash equivalents
  $ 43,026     $ 43,026     $ 21,732     $ 21,732  
Accounts receivable
    287,815       287,815       287,247       287,247  
Liabilities:
                               
Other current liabilities
  $ 196,246     $ 196,246     $ 213,480     $ 213,480  
Short-term debt
    30,175       30,175       59,729       59,729  
Long-term debt, including interest rate swap
    803,292       872,359       802,135       872,822  

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17.   Segment Reporting
 
    The Company has two reportable segments: Wireline and Wireless.
 
    The Wireline segment consists of:

    Local services, including basic voice, telephone and telecommunications equipment rentals, value-added services, high-speed private line services, Internet access and public phone service;
 
    Access services to long distance carriers, competitive local exchange carriers, and cellular and paging operators to originate and terminate calls on our network;
 
    Long distance services including direct dial on-island and off-island, operator assisted calls, prepaid calling card and high-speed private line services;
 
    Directory publishing rights services; and
 
    Telecommunication equipment sales and billing and collection services to competing long distance operators in Puerto Rico.

    The Wireless segment consists of:

    Cellular service; and
 
    Wireless equipment sales.

    The accounting policies of the segments are the same as those followed by the Company (see Note 2). The Company accounts for intersegment revenues at market prices.

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    Segment results for the Company are as follows:

                 
    For the Three Months Ended
    March 31,
    2004
  2003
    (in thousands)
Wireline:
               
Revenues
               
Local services
  $ 138,595     $ 146,128  
Long distance services
    38,855       33,999  
Access services
    73,678       82,560  
Directory services and other
    16,579       14,599  
 
   
 
     
 
 
Total revenues
  $ 267,707     $ 277,286  
 
   
 
     
 
 
Operating income
  $ 51,971     $ 62,801  
 
   
 
     
 
 
Wireless:
               
Revenues and sales
               
Cellular services
  $ 48,151     $ 47,385  
Paging services
          611  
Equipment sales and other
    4,113       2,885  
 
   
 
     
 
 
Total revenues and sales
  $ 52,264     $ 50,881  
 
   
 
     
 
 
Operating loss
  $ (1,613 )   $ (616 )
 
   
 
     
 
 
Consolidated:
               
Revenues for reportable segments
  $ 319,971     $ 328,167  
Elimination of intersegment revenues
    (3,147 )     (2,725 )
 
   
 
     
 
 
Consolidated revenues
  $ 316,824     $ 325,442  
 
   
 
     
 
 
Operating income
  $ 50,358     $ 62,185  
 
   
 
     
 
 
                 
    As of   As of
    March 31,   March 31,
Assets
  2004
  2003
Wireline assets
  $ 2,593,965     $ 2,702,453  
Wireless assets
    310,671       287,859  
 
   
 
     
 
 
Segment assets
  $ 2,904,636     $ 2,990,312  
Elimination of intersegment assets
    (313,278 )     (243,440 )
 
   
 
     
 
 
Consolidated assets
  $ 2,591,358     $ 2,746,872  
 
   
 
     
 
 

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18.   Condensed Consolidating Information
 
    The following summarizes the unaudited condensed consolidating financial information as of March 31, 2004 and December 31, 2003 and for the quarters then ended presents the financial position, results of operations and cash flows of (i) the Company as if it had accounted for its subsidiaries using the equity method, (ii) the Guarantor Subsidiary (as defined below); and (iii) the Non-Guarantor Subsidiaries (as defined below) on a combined basis. The consolidation entries eliminate investments in subsidiaries and intercompany balances and transactions.
 
    The Notes are guaranteed by PRTC (the “Guarantor Subsidiary”), a wholly-owned subsidiary of the Company, but not guaranteed by the Company’s other subsidiaries, Coqui.net, PRTLD and Datacom (the “Non-Guarantor Subsidiaries”). The guarantee by the Guarantor Subsidiary is full and unconditional.

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Condensed Consolidating Balance Sheets
March 31, 2004
(In thousands)

                                         
            Guarantor   Non-Guarantor           Total
    Parent
  Subsidiary
  Subsidiaries
  Eliminations
  Consolidated
ASSETS
                                       
CURRENT ASSETS:
                                       
Cash and cash equivalents
  $ 9     $ 31,850     $ 11,167     $     $ 43,026  
Intercompany accounts receivable
    1,081,868       82,253       42,800       (1,206,921 )      
Accounts receivable, net
          287,780       35             287,815  
Deferred income tax
    718       26,475       31             27,224  
Inventory and supplies, net
          15,034                   15,034  
Prepaid expenses
          41,085       607             41,692  
 
   
 
     
 
     
 
     
 
     
 
 
Total current assets
    1,082,595       484,477       54,640       (1,206,921 )     414,791  
PROPERTY, PLANT AND EQUIPMENT, net
          1,501,780       11,359             1,513,139  
GODDWILL AND OTHER INTANGIBLES, net
          291,580       24,671             316,251  
DEFERRED INCOME TAX
          235,570       (602 )           234,968  
INVESTMENT IN SUBSIDIARIES
    593,965                   (593,965 )      
OTHER ASSETS
    14,808       106,000       (1 )     (8,598 )     112,209  
 
   
 
     
 
     
 
     
 
     
 
 
TOTAL ASSETS
  $ 1,691,368     $ 2,619,407     $ 90,067     $ (1,809,484 )   $ 2,591,358  
 
   
 
     
 
     
 
     
 
     
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
                                       
CURRENT LIABILITIES:
                                       
Short-term debt
  $ 30,000     $ 30,175     $     $ (30,000 )   $ 30,175  
Intercompany accounts payable
    74,494       284,214       28,294       (387,002 )      
Other current liabilities
    18,092       169,752       8,402             196,246  
 
   
 
     
 
     
 
     
 
     
 
 
Total current liabilities
    122,586       484,141       36,696       (417,002 )     226,421  
LONG-TERM DEBT, excluding current portion
    803,144       792,997             (792,849 )     803,292  
OTHER NON-CURRENT LIABILITIES
          788,086             (5,665 )     782,421  
 
   
 
     
 
     
 
     
 
     
 
 
Total liabilities
    925,730       2,065,224       36,696       (1,215,516 )     1,812,134  
 
   
 
     
 
     
 
     
 
     
 
 
MINORITY INTEREST
                      13,586       13,586  
 
   
 
     
 
     
 
     
 
     
 
 
COMMITMENTS AND CONTINGENCIES
                                       
SHAREHOLDERS’ EQUITY:
                                       
Common stock, Additional paid in capital and Treasury stock
    703,884       485,301       41,143       (526,444 )     703,884  
Deferred ESOP compensation
    (26,153 )                       (26,153 )
Subscription receivable
                             
Retained earnings
    189,292       170,267       12,228       (182,495 )     189,292  
Accumulated other comprehensive loss
    (101,385 )     (101,385 )           101,385       (101,385 )
 
   
 
     
 
     
 
     
 
     
 
 
Total shareholders’ equity
    765,638       554,183       53,371       (607,554 )     765,546  
 
   
 
     
 
     
 
     
 
     
 
 
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY
  $ 1,691,368     $ 2,619,407     $ 90,067     $ (1,809,484 )   $ 2,591,358  
 
   
 
     
 
     
 
     
 
     
 
 

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Condensed Consolidating Balance Sheets
December 31, 2003
(In thousands)

                                         
            Guarantor   Non-Guarantor           Total
    Parent
  Subsidiaries
  Subsidiaries
  Eliminations
  Consolidated
ASSETS
                                       
CURRENT ASSETS:
                                       
Cash and cash equivalents
  $     $ 12,438     $ 9,294     $     $ 21,732  
Intercompany accounts receivable
    1,059,752       85,610       40,608       (1,185,970 )      
Accounts receivable, net
    1       287,193       53             287,247  
Deferred income tax
          26,158                   26,158  
Inventory and supplies, net
          21,202                   21,202  
Prepaid expenses
          34,489       766             34,255  
 
   
 
     
 
     
 
     
 
     
 
 
Total current assets
    1,059,753       467,090       50,721       (1,185,970 )     391,594  
PROPERTY, PLANT AND EQUIPMENT, net
          1,546,503       11,743             1,558,246  
GOODWILL AND OTHER INTANGIBLES, net
          291,362       24,701             316,063  
DEFERRED INCOME TAX
          247,276       (482 )           246,794  
INVESTMENT IN SUBSIDIARIES
    570,870                   (570,870 )      
OTHER ASSETS
    12,633       105,390       (2 )     (9,480 )     108,541  
 
   
 
     
 
     
 
     
 
     
 
 
TOTAL ASSETS
  $ 1,643,256     $ 2,657,621     $ 86,681     $ (1,766,320 )   $ 2,621,238  
 
   
 
     
 
     
 
     
 
     
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
                                       
CURRENT LIABILITIES:
                                       
Short-term debt
  $ 59,500     $ 59,729     $     $ (59,500 )   $ 59,729  
Intercompany accounts payable
    73,844       233,531       29,399       (336,774 )      
Other current liabilities
    6,574       200,512       6,394             213,480  
 
   
 
     
 
     
 
     
 
     
 
 
Total current liabilities
    139,918       493,772       35,793       (396,274 )     273,209  
LONG-TERM DEBT, excluding current portion
    801,987       792,987             (792,839 )     802,135  
OTHER NON-CURRENT LIABILITIES
          837,855             (6,337 )     831,518  
 
   
 
     
 
     
 
     
 
     
 
 
Total liabilities
    941,905       2,124,614       35,793       (1,195,450 )     1,906,862  
 
   
 
     
 
     
 
     
 
     
 
 
MINORITY INTEREST
                      13,025       13,025  
 
   
 
     
 
     
 
     
 
     
 
 
COMMITMENTS AND CONTINGENCIES
                                       
SHAREHOLDERS’ EQUITY:
                                       
Common stock, Additional paid in capital and Treasury stock
    703,884       485,591       41,143       (526,734 )     703,884  
Deferred ESOP compensation
    (26,153 )                       (26,153 )
Subscription receivable
    (39,515 )                       (39,515 )
Retained earnings
    164,520       148,801       9,745       (158,546 )     164,520  
Accumulated other comprehensive loss
    (101,385 )     (101,385 )           101,385       (101,385 )
 
   
 
     
 
     
 
     
 
     
 
 
Total shareholders’ equity
    701,351       533,007       50,888       (583,895 )     701,351  
 
   
 
     
 
     
 
     
 
     
 
 
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY
  $ 1,643,256     $ 2,657,621     $ 86,681     $ (1,766,320 )   $ 2,621,238  
 
   
 
     
 
     
 
     
 
     
 
 

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Condensed Consolidating Statements of Operations
For the three months ended March 31, 2004
(In thousands)

                                         
            Guarantor   Non-Guarantor           Total
    Parent
  Subsidiary
  Subsidiaries
  Eliminations
  Consolidated
REVENUES:
                                       
Local services
  $     $ 130,983     $ 8,232     $ (3,147 )   $ 136,068  
Long distance services
          27,260       11,496       (19 )     38,737  
Access services
          75,316             (2,013 )     73,303  
Cellular services
          47,837                   47,837  
Paging services
                               
Directory and other services and sales
          23,013             (2,134 )     20,879  
 
   
 
     
 
     
 
     
 
     
 
 
Total revenues
          304,409       19,728       (7,313 )     316,824  
 
   
 
     
 
     
 
     
 
     
 
 
OPERATING COSTS AND EXPENSES:
                                       
Labor and benefits
          98,659       836             99,495  
Other operating expenses
          94,656       13,515       (7,313 )     100,858  
Early retirement provision
          1,635                   1,635  
Depreciation and amortization
          63,911       567             64,478  
 
   
 
     
 
     
 
     
 
     
 
 
Total operating costs and expenses
          258,861       14,918       (7,313 )     266,466  
 
   
 
     
 
     
 
     
 
     
 
 
OPERATING INCOME
          45,548       4,810             50,358  
 
   
 
     
 
     
 
     
 
     
 
 
OTHER INCOME (EXPENSE), NET
    23,948       (9,753 )     62       (24,508 )     (10,251 )
 
   
 
     
 
     
 
     
 
     
 
 
INCOME (LOSS) BEFORE INCOME TAX EXPENSE
    23,948       35,795       4,872       (24,508 )     40,107  
INCOME TAX EXPENSE
    (824 )     14,333       1,826             15,335  
 
   
 
     
 
     
 
     
 
     
 
 
NET INCOME (LOSS)
  $ 24,772     $ 21,462     $ 3,046     $ (24,508 )   $ 24,772  
 
   
 
     
 
     
 
     
 
     
 
 

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Condensed Consolidating Statements of Operations
For the three months ended March 31, 2003
(In thousands)

                                         
            Guarantor   Non-Guarantor           Total
    Parent
  Subsidiaries
  Subsidiaries
  Eliminations
  Consolidated
REVENUES:
                                       
Local services
  $     $ 140,113     $ 7,089     $ (2,164 )   $ 145,038  
Long distance services
          24,545       8,344       (27 )     32,862  
Access services
          82,987             (1,132 )     81,855  
Cellular services
          47,454                   47,454  
Paging services
          611                     611  
Directory and other services and sales
          18,999             (1,377 )     17,622  
 
   
 
     
 
     
 
     
 
     
 
 
Total revenues
          314,709       15,433       (4,700 )     325,442  
 
   
 
     
 
     
 
     
 
     
 
 
OPERATING COSTS AND EXPENSES:
                                       
Labor and benefits
          102,083       814             102,897  
Other operating expenses
          93,680       9,434       (4,700 )     98,414  
Voluntary separation provision
          1,443                   1,443  
Depreciation and amortization
          59,799       704             60,503  
 
   
 
     
 
     
 
     
 
     
 
 
Total operating costs and expenses
          257,005       10,952       (4,700 )     263,257  
 
   
 
     
 
     
 
     
 
     
 
 
OPERATING INCOME
          57,704       4,481             62,185  
 
   
 
     
 
     
 
     
 
     
 
 
OTHER INCOME (EXPENSE), NET
    90,939       (9,437 )     40       (91,372 )     (9,830 )
 
   
 
     
 
     
 
     
 
     
 
 
INCOME (LOSS) BEFORE INCOME TAX EXPENSE
    90,939       48,267       4,521       (91,372 )     52,355  
INCOME TAX EXPENSE
          18,293       1,652             19,945  
 
   
 
     
 
     
 
     
 
     
 
 
INCOME (LOSS) BEFORE CUMULATIVE EFFECT
    90,939       29,974       2,869       (91,372 )     32,410  
CUMULATIVE EFFECT OF ACCOUNTING CHANGE, net of income tax of $40,672
          58,529                   58,529  
 
   
 
     
 
     
 
     
 
     
 
 
NET INCOME (LOSS)
  $ 90,939     $ 88,503     $ 2,869     $ (91,372 )   $ 90,939  
 
   
 
     
 
     
 
     
 
     
 
 

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Condensed Consolidating Statements of Cash Flows
For the three months ended March 31, 2004
(In thousands)

                                 
            Guarantor   Non-Guarantor   Total
    Parent
  Subsidiary
  Subsidiaries
  Consolidated
CASH PROVIDED BY OPERATING:
  $ (672 )   $ 29,186     $ 1,883     $ 30,397  
 
   
 
     
 
     
 
     
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
                               
Capital expenditures, including removal costs
          (19,614 )     (9 )     (19,623 )
Net salvage on retirements
          65       (1 )     64  
 
   
 
     
 
     
 
     
 
 
Net cash used in investing activities
          (19,549 )     (10 )     (19,559 )
 
   
 
     
 
     
 
     
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
                               
Capital contribution
    40,000                   40,000  
Net repayments of short-term debt, including capital leases
    (29,490 )     (54 )           (29,544 )
Dividends paid
                       
Borrowings/(repayment) intercompany loans
    (9,829 )     9,829              
 
   
 
     
 
     
 
     
 
 
Net cash used in financing activities
    681       9,775             10,456  
 
   
 
     
 
     
 
     
 
 
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
    9       19,412       1,873       21,294  
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD
          12,438       9,294       21,732  
 
   
 
     
 
     
 
     
 
 
CASH AND CASH EQUIVALENTS AT END OF PERIOD
  $ 9     $ 31,850     $ 11,167     $ 43,026  
 
   
 
     
 
     
 
     
 
 

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Condensed Consolidating Statements of Cash Flows
For the three months ended March 31, 2003
(In thousands)

                                 
            Guarantor   Non-Guarantor   Total
    Parent
  Subsidiaries
  Subsidiaries
  Consolidated
CASH PROVIDED BY (USED IN) OPERATING ACTVITIES:
  $     $ 58,628     $ 492     $ 59,120  
 
   
 
     
 
     
 
     
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
                               
Capital expenditures, including removal costs
          (31,891 )     (95 )     (31,986 )
Net salvage on retirements
          221       (106 )     115  
 
   
 
     
 
     
 
     
 
 
Net cash used in investing activities
          (31,670 )     (201 )     (31,871 )
 
   
 
     
 
     
 
     
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
                               
Capital contribution
    40,000                   40,000  
Net repayments of short-term debt, including capital leases
    (77,691 )     (39 )           (77,730 )
Dividends paid
                       
Borrowings/(repayment) intercompany loans
    37,424       (37,424 )            
 
   
 
     
 
     
 
     
 
 
Net cash provided by (used in) financing activities
    (267 )     (37,463 )           (37,730 )
 
   
 
     
 
     
 
     
 
 
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
    (267 )     (10,505 )     291       (10,481 )
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD
    1       27,009       6,657       33,667  
 
   
 
     
 
     
 
     
 
 
CASH AND CASH EQUIVALENTS AT END OF PERIOD
  $ (266 )   $ 16,504     $ 6,948     $ 23,186  
 
   
 
     
 
     
 
     
 
 

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19.   Supplemental Cash Flow Information
 
    Cash paid for interest for the quarters ended March 31, 2004 and 2003 amounted to approximately $1 million for both quarters.
 
20.   Contingencies and Regulatory and Other Matters
 
    The Company is a defendant in various legal matters arising in the ordinary course of business. Management, after consultation with legal counsel, believes at this time that the resolution of these matters will not have a material adverse effect on the Company’s financial condition and results of operations. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Regulatory and Other Matters” for more information regarding legal and regulatory matters, including a regulatory dispute regarding intra-island access fees charged to long distance carriers.
 
    In connection with the privatization of the Company, PRTA agreed to indemnify, defend and hold the Company harmless from specified litigation in excess of $50 million in the aggregate, including one environmental matter.
 
    The Company is regulated by the United States Federal Communications Commission (the “FCC”) for inter-state wireline services and by the Puerto Rico Telecommunications Board (“TRB”) for intra-island wireline services.
 
    The Company has an agreement with a provider for the implementation of a traffic polling and billing software system for its wireline operations. While the traffic polling portion has been implemented, management made the decision to abandon the billing portion of the software system. The amount of capitalized costs for software and labor related to the billing portion of $32.3 million was written off and included in operating expenses during the second quarter of 2003.
 
    In September 2003, the Company established a pre-tax reserve of $73 million, including interest, for the end-user and AT&T refund referred to in the TRB Resolution and Order of February 28, 2002. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Regulatory and Other Matters – Intra-Island Long Distance Access Rate Dispute” for more information regarding the TRB Resolution and Order of February 28, 2002. In November 2003, the Company proposed, and two members of the TRB indicated their support for, a plan to revise the Board’s end-user refund order and end the dispute over this issue. As a result, the 2003 cash flow impact was a reduction of $16 million to the pre-tax reserve.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OVERVIEW

     We are the largest telecommunications service provider in Puerto Rico and the seventh largest local exchange carrier in the United States as measured by access lines in service. Wireline service, which has been provided since 1914, is marketed under the PRT brand. At March 31, 2004, we had approximately 1.2 million access lines in service, including 926,000 residential and 288,000 business lines. Since November 2001, we have been marketing our cellular service under the Verizon Wireless brand as part of a strategy to align our product and service offerings with those of Verizon Wireless in the U.S.

     We have two reportable segments: Wireline and Wireless. Wireline service is provided by PRTC and wireless services are provided by Verizon Wireless. The Company’s off-island long distance service is provided by PRTLD and its dial-up Internet access service is provided by Coqui.net. Directory publishing revenues are generated by VISI.

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

          In this report, the Company has made forward-looking statements. These statements are based on the Company’s estimates and assumptions and are subject to certain risks and uncertainties. Forward-looking statements include information concerning possible or assumed future results of operations, as well as those statements preceded or followed by the words “anticipates,” “believes,” “estimates,” “expects,” “hopes,” “targets” or similar expressions.

          Future results could be affected by subsequent events and could differ materially from those expressed in the forward-looking statements. If future events and actual performance differ from the Company’s assumptions, the actual results could vary significantly from the performance projected in the forward-looking statements.

          The following important factors could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements: (1) materially adverse changes in economic conditions in Puerto Rico; (2) material changes in available technology; (3) the final resolution of regulatory initiatives and proceedings, including arbitration proceedings pertaining to, among other matters, the terms of interconnection, access charges, universal service, unbundled network elements and resale rates; (4) changes in the Company’s accounting assumptions that may be required by regulatory agencies, including the SEC, or that result from changes in the accounting rules or their application, which could result in an impact on earnings; and (5) the extent, timing, success and overall effects of competition from others in the Puerto Rico telecommunications service industry.

CRITICAL ACCOUNTING POLICIES

General

          The Company’s discussion and analysis of its financial condition and results of operations are based upon the Company’s unaudited condensed consolidated financial statements, which have been prepared in accordance with the accounting principles generally accepted in the United States for interim financial information and the rules and regulations of the SEC. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States for annual financial statements have been condensed or omitted pursuant to such rules and regulations.

          The preparation of these financial statements requires the Company to make estimates and judgments that affect the reported interim amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, the Company evaluates its estimates, including those related to bad debts, intangible assets, income taxes, financing operations, contingencies and litigation. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.

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          The Company believes the following critical accounting policies affect its more significant judgments and estimates used in the preparation of its condensed consolidated financial statements.

Allowance for Doubtful Accounts

          The Company maintains allowances for doubtful accounts for estimated losses resulting from the inability of its customers to make required payments. If the financial condition of the Company’s customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. Because of uncertainties inherent in the estimation process, the Company’s estimate of losses and the related allowance may change. The Company does not depend on any single customer for its business.

Deferred Taxes

          The Company uses an asset and liability approach in accounting for income taxes in accordance with the provisions of SFAS No. 109, “Accounting for Income Taxes.” Deferred tax assets and liabilities are recognized for temporary differences between the way certain income and expense items are reported for financial reporting and tax purposes.

          The Company records a valuation allowance to reduce its deferred tax assets to the amount that is more likely than not to be realized. While the Company has considered future taxable income and ongoing prudent and feasible tax planning strategies in assessing the need for the valuation allowance, in the event the Company were to determine that it would be able to realize its deferred tax assets in the future in excess of its net recorded amount, an adjustment to the deferred tax asset would increase income in the period such determination was made. Likewise, should the Company determine that it would not be able to realize all or part of its net deferred tax asset in the future, an adjustment to the deferred tax asset would be charged to income in the period such determination was made.

          As discussed in Note 1 to the unaudited condensed consolidated financial statements, on May 1, 2002, the Company completed a tax-free reorganization whereby it merged Verizon Wireless into PRTC. As a result of this merger, the Company released a deferred tax valuation allowance related to the Acquisition of approximately $93 million, approximately $51 million of which was recorded against goodwill and approximately $42 million of which was recorded as a deferred tax benefit in the Company’s consolidated statement of income during the second quarter of 2002 in accordance with SFAS No. 109. Management believes that sufficient book and tax income will be generated by the merged company to realize the benefits of these tax assets.

          As provided by law, the Puerto Rico Treasury Department is currently conducting an ordinary audit of our corporate income tax returns. We do not expect the results of this audit to have a material impact on the Company’s financial condition and result of operations.

Property, Plant and Equipment and Depreciation

          Property, plant and equipment is stated at original cost, plus interest on funds borrowed to finance capital additions. Repair and maintenance costs are expensed as incurred. Depreciable property disposed of in the ordinary course of business, less any salvage value, is charged to accumulated depreciation with no gain or loss recognized. Gains or losses from the sale of land are recorded in results of operations.

          The Company’s depreciation expense is based on the composite group remaining life method using straight-line composite rates. This method provides for the recognition of the cost of the remaining net investment in telephone plant over the remaining asset lives. This method also requires a periodic evaluation of the average remaining useful lives related to the expected recoverability of the carrying value of assets based on changes in technology, environmental factors, the federal and local regulatory environment, and other competitive forces. Effective July 1, 2002, the Company revised its accounting estimates relating to depreciation based on a detailed review of the lives underlying the depreciation rates. The depreciation rate revisions reflect expected useful lives resulting from the impact of technology and future competition and more closely approximate the assumptions used by other telephone companies. These revisions resulted in a decrease in depreciation expense of approximately $12 million for the year ended December 31, 2003. See Note 5 to the unaudited condensed consolidated financial statements for further details.

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RESULTS OF OPERATIONS

          The Company has two reportable segments, Wireline and Wireless. See Note 17 to the unaudited condensed consolidated financial statements for additional information on the Company’s segments. Reclassifications of prior years’ data have been made to conform to the 2003 presentation.

          The Wireline segment consists of:

    Local services, including basic voice, telephone and telecommunications equipment rentals, value-added services, high-speed private line services, Internet access and public phone service;
 
    Long distance services including direct dial on-island and off-island, operator assisted calls, prepaid calling card and high-speed private line services;
 
    Access services to long distance carriers, competitive local exchange carriers, and cellular and paging operators to originate and terminate calls on the Company’s network;
 
    Directory publishing rights revenues; and
 
    Telecommunication equipment sales and billing and collection services to competing long distance operators in Puerto Rico.

     The Wireless segment consists of:

    Cellular services; and
 
    Wireless equipment sales.

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REVENUES

                                 
    Three Months Ended March 31,
    2004
  2003
            (Dollars in Millions)        
WIRELINE:
                               
Local
  $ 136       45 %   $ 145       45 %
Network Access
    73       26       82       26  
Long Distance
    39       10       33       10  
Directory and Other
    17       3       15       3  
 
   
 
     
 
     
 
     
 
 
Total Wireline
    265       84 %     275       84 %
 
   
 
     
 
     
 
     
 
 
WIRELESS:
                               
Postpaid Cellular
    43       13       40       13  
Prepaid Cellular
    5       2       7       2  
 
   
 
     
 
     
 
     
 
 
Total Cellular
    48       15       47       15  
Wireless Equipment
    4       1       3       1  
 
   
 
     
 
     
 
     
 
 
Total Wireless
    52       16 %     50       16 %
 
   
 
     
 
     
 
     
 
 
Revenues
  $ 317       100 %   $ 325       100 %
 
   
 
     
 
     
 
     
 
 

EXPENSES AND CHARGES

                 
    Three Months Ended
    March 31,
    2004
  2003
    (Dollars in Millions)
WIRELINE:
               
Labor and benefits
  $ 91     $ 95  
Other operating expenses
    73       69  
 
   
 
     
 
 
Total Wireline
    164       164  
WIRELESS:
               
Labor and benefits
  $ 8     $ 8  
Other operating expenses
    29       29  
 
   
 
     
 
 
Total Wireless
    37       37  
OPERATING COSTS AND EXPENSES
    201       201  
OTHER:
               
Early retirement and voluntary separation provision
    2       1  
Depreciation and amortization
    64       61  
Interest expense and others
    10       10  
Equity income in joint venture
    (1 )     (1 )
Minority interest in consolidated subsidiary
    1        
Income tax expense
    15       20  
Cumulative effect of accounting change, net of taxes
          (58 )
 
   
 
     
 
 
Net income
  $ 25     $ 91  
 
   
 
     
 
 

OPERATING DATA

                 
    Three Months Ended
    March 31,
    2004
  2003
Access Lines in Service (000’s):
               
Residential
    926       954  
Business
    288       300  
 
   
 
     
 
 
Total
    1,214       1,254  
Cellular Customers (000’s):
               
Postpaid
    240       229  
Prepaid
    107       120  
 
   
 
     
 
 
Total
    347       349  
Postpaid Cellular ARPU
  $ 50     $ 52  
Prepaid Cellular ARPU
  $ 16     $ 20  
Combined Cellular ARPU
  $ 39     $ 41  
Paging Customers (000’s)
          12  

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QUARTER ENDED MARCH 31, 2004 COMPARED WITH QUARTER ENDED MARCH 31, 2003

     REVENUES. Revenues for the quarter ended March 31, 2004 decreased $8 million, or 2%, to $317 million from $325 million for the same period in 2003.

          WIRELINE:

          Wireline revenues include local service, network access, long distance, directory revenues and other services. Wireline revenues for the quarter ended March 31, 2004 decreased $10 million, or 4%, to $265 million from $275 million for the same period in 2003.

          Local service revenues include revenues from basic voice, telephone and telecommunications equipment rental, value-added services, high-speed private line services, Internet access, and public phone service. Local service revenues for the quarter ended March 31, 2004 decreased $9 million, or 6%, to $136 million from $145 million in the comparable 2003 period. The decrease is due to decreased revenues from local voice services of $8 million and decreased revenues from local data services of $1 million. The decrease in revenues from local voice services was driven by a decrease in revenues from basic voice of $10 million mainly due to lower access lines partially offset by an increase in deferred activation and installation revenues of $2 million. The decrease in local data services was driven by a decrease in high speed special services of $2 million partially offset in part by an increase in Internet access revenues of $1 million.

          Network access revenues include revenues from services provided to long distance carriers, competitive local exchange carriers, and cellular and paging operators to originate and terminate calls on our network. These revenues for the quarter ended March 31, 2004 decreased $9 million, or 11%, to $73 million compared to $82 million for the same 2003 period. The decrease was driven by a decrease in intra-island access revenues of $5 million, a decrease in carrier common line access revenues of $3 million and a decrease in off-island switching revenues of $1 million.

          Long distance revenues include direct dial on-island and off-island, operator-assisted calls, prepaid calling cards and on-island private line - long distance revenues. Long distance revenues for the quarter ended March 31, 2004 increased $6 million, or 18%, to $39 million from $33 million for the same 2003 period. The increase was due to an increase in on-island private lines revenues of $3 million mainly due to increase in client base and an increase in intra-island long distance revenues of $2 million mainly due to higher traffic.

          Directory and other revenues include revenues from directory publishing rights, telecommunication equipment and billing and collection services provided to competing long distance operators. Directory and other revenues for the quarter ended March 31, 2004 increased $2 million, or 13%, to $17 million from $15 million for the quarter ended March 31, 2003, mainly due to an increase in wireline equipment sales of $1 million.

          WIRELESS:

          Revenues from cellular services and related equipment sales for the three months ended March 31, 2004 increased $2 million, or 4%, to $52 million from $50 million for the comparable 2003 period. Cellular service revenues increased $1 million, or 2%, to $48 million from $47 million for the quarter ended March 31, 2003. The increase was primarily the result of an increase of 11,000 post paid cellular customers during the first quarter of 2004 compared to the quarter ended March 31, 2003 due to attractive price plans and implementation of marketing strategies to align the Company’s product and service offerings with those of Verizon Wireless in the U.S.

          Wireless equipment sales increased $1 million, or 33%, to $4 million for the quarter ended March 31, 2004 from $3 million for the comparable 2003 period. This increase is a result of the post paid contract renewals.

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          OPERATING COSTS AND EXPENSES. Operating costs and expenses for the quarter ended March 31, 2004 of $201 million remained relatively constant compared to same period in 2003.

          WIRELINE:

          Wireline expenses for the quarter ended March 31, 2004 of $164 million decreased slightly as compared to the same period in 2003.

          Labor and benefit expenses decreased $4 million to $91 million from $95 million reported for the quarter ended March 31, 2003, mainly due to a decrease in salary expense of $2 million and a decrease in expatriate expenses of $1 million resulted of a headcount reduction for quarter ended March 31, 2004 compared to the quarter ended March 31, 2003 and a decrease in contractor expenses of $1 million as part of cost-containment iniciatives.

          Other operating expenses of $73 million for the quarter ended March 31, 2004, increased $4 million, or 6%, compared to the same 2003 period. The increase is primarily due to higher interconnection charges of $7 million that resulted from the lack of an interconnection settlement agreement during the quarter ended March 31, 2004. This increase was partially offset by lower management fees of $3 million due to the expiration of the Verizon management and technology license agreement on March 2, 2004.

          WIRELESS:

          Wireless expenses for the quarter ended March 31, 2004 of $37 million remained constant as compared to the same period in 2003. Also, labor and benefit expenses of $8 million and other operating expenses of $29 million for the quarter ended March 31, 2004, remained constant as compared to the same period in 2003.

     EARLY RETIREMENT AND VOLUNTARY SEPARATION PROVISIONS. In January 2004, 19 qualified management employees accepted the early retirement program offered by the Company in December 2003, which resulted in a provision of $1.6 million.

     In January 2003, 29 qualified management employees accepted the voluntary separation program offered by the Company in December 2002, which resulted in a provision of $1.4 million recorded during the first quarter of 2003.

     DEPRECIATION AND AMORTIZATION EXPENSE. Depreciation and amortization expense of $64 million for the quarter ended March 31, 2004 was $3 million higher than for the comparable 2003 period. The increase in depreciation and amortization expense is mainly due to an increase in depreciation of the TDMA and CDMA networks and in software amortization.

     INTEREST EXPENSE. Interest expense of $11 million for the quarter ended March 31, 2004 was $1 million higher than for the comparable 2003 period as a result of lower interest accretion on the Government subscription receivable due to the final $40 million installment received in March 2004.

     EQUITY INCOME FROM JOINT VENTURE. Earnings of $1 million for the quarter ended March 31, 2004 were generated from our 24% interest in Verizon Information Services, Inc., the largest yellow page publishing company in Puerto Rico and remained constant as compared to the same period in 2003.

     INCOME TAXES. A $15 million tax provision for the quarter ended March 31, 2004 reflects a 38% effective tax rate. The difference between the effective and the statutory tax rate of 39% equates to $1 million, primarily reflecting permanent differences related to recognition of equity income from the joint venture and amortization of tax deductible goodwill.

     CUMULATIVE EFFECT OF ACCOUNTING CHANGE. Under the provisions of SFAS No. 143, we are required to exclude costs of removal from our depreciation rates for assets for which the removal costs exceed salvage value. Accordingly, in connection with the initial adoption of this standard on January 1, 2003, we have reversed accrued costs of removal in excess of salvage value from our accumulated depreciation accounts for these assets. The adjustment was recorded as a cumulative effect of an accounting change, resulting in the recognition of an estimated gain of $116.5 million ($71.1 million after-tax). Effective January 1, 2003, we began expensing costs of removal in excess of salvage value for these assets as incurred.

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     Effective January 1, 2003, the Company changed its method of accounting for revenues from directory publishing rights and related expenses from the point-of-publication method to the amortization method. Although both methods fully comply with accounting principles generally accepted in the United States, the Company adopted the amortization method because it is becoming the industry standard. The cumulative effect of applying this accounting change to prior years was recognized as of January 1, 2003 as a one-time, non-cash loss of $17 million ($13 million, after tax).

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LIQUIDITY AND CAPITAL RESOURCES

CONSOLIDATED FINANCIAL CONDITION

QUARTER ENDED MARCH 31, 2004 COMPARED WITH QUARTER ENDED MARCH 31, 2003

                         
    Three Months Ended March 31,
    2004
  2003
  Change
    (Dollars in Millions)
Cash provided by (used in):
                       
Operations
  $ 30     $ 59     $ (29 )
Investing
    (20 )     (32 )     12  
Financing
    10       (38 )     48  

OVERALL LIQUIDITY ASSESSMENT

          The Company believes that cash from operations is sufficient to meet working capital needs. Current assets exceeded current liabilities at March 31, 2004 by $188 million. We believe our sources of funds, from operations and from readily available external financing arrangements, are sufficient to meet ongoing operating, financing and investing requirements. We expect that presently foreseeable capital requirements will continue to be financed through internally generated funds.

          In March 2004, the Company’s existing $400 million bank note credit facility matured. On March 2, 2004, the Company entered into a new unsecured, undrawn $360 million 364-day revolving credit facility maturing in March 2005; as well as, an undrawn $40 million working capital credit facility maturing in June 2004. See Note 13 to the unaudited condensed consolidated financial statements for more detailed information.

OPERATIONS

          Cash from operations continued to be our primary source of funds. The $29 million decrease in cash from operations for the quarter ended March 31, 2004 as compared to the same period in 2003 was primarily due to a decrease in interconnection agreement collection of $8 million, an increase in early retirement and voluntary separation program payments of $3 million, an increase in real property tax payment of $1 million, a $16 million tax effect related to the incremental pension funding, lower medical plan expenses of $3 million, offset by a decrease in pension plan contributions of $8 million.

INVESTING

          Net cash used in investing activities for the year ended March 31, 2004 was $20 million compared to $32 million for the same period in 2003. The decrease in cash used in investing activities of $12 million is mainly due to a decrease in capital expenditures and costs of removal as a result of decreased spending on specific software projects, as well as a general decrease in spending as the Company aligned its capital spending with softening demand for new wireline service. Also, effective January 1, 2003, under SFAS No. 143, costs of removal are expensed when incurred.

          We have invested approximately $1.1 billion from the date of the Acquisition through March 31, 2004 to expand and enhance our networks. Our 2004 capital expenditure program is approximately $160 million, which we expect to finance through internally generated funds.

FINANCING

          Debt, excluding capital leases, decreased $28 million for the quarter ended March 31, 2004 and $77 million for the quarter ended March 31, 2003. Borrowings under bank loans, working capital facilities and commercial paper decreased from $93 million at December 31, 2003 to $63 million at March 31, 2004 and from $98 million at December 31, 2002 to $20 million at March 31, 2003.

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          In the Acquisition, PRTA agreed to contribute cash or stock worth a total of $200 million as a capital contribution in five equal $40 million installments over five years beginning on March 2, 2000 to partially fund its underfunded pension and other post-employment benefit obligations. In March 2004, the Company received the final $40 million installment in cash from PRTA. See Note 15 to the unaudited condensed consolidated financial statements for more information.

OFF-BALANCE SHEET ARRANGEMENTS

          The Company currently does not have any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that are material to investors.

CONTRACTUAL OBLIGATIONS AND OTHER COMMERCIAL COMMITMENTS

          The following table provides a summary of our contractual obligations and commercial commitments at March 31, 2004. Additional detail about these items is included in the notes to the unaudited consolidated financial statements.

                                                         
    Payments Due In Period
Contractual Obligations &     (Dollars in Millions)
Other Commercial Commitments:
  Total
  2004
  2005
  2006
  2007
  2008
  Thereafter
Long Term Debt, including interest rate swap
  $ 710     $     $     $ 410     $     $     $ 300  
Term Credit Facilities
    123       30       93                          
Pension Benefit Obligations
    423       153       141       89       32       8        
Operating Leases
    47       12       10       7       4       2       12  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total
  $ 1,303     $ 195     $ 244     $ 506     $ 36     $ 10     $ 312  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
 

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REGULATORY AND OTHER MATTERS

REGULATORY AND COMPETITIVE TRENDS

          Regulatory activity at the federal and local levels was primarily directed at meeting challenges in maintaining support for local exchange rates and Universal Service while effecting the rate rebalancing and regulatory restructuring required by an increasingly competitive environment. Among the issues generating regulatory activity are: local number portability requirements, interconnection agreements, the FCC’s triennial review and reverse toll billing elimination.

          We continued to meet the wholesale requirements of new competitors and have signed agreements with wireless and wireline carriers. These agreements permit them to purchase unbundled network elements, to resell retail services, and to interconnect their networks with ours.

INTRA-ISLAND LONG DISTANCE ACCESS RATE DISPUTE

          On February 28, 2002, the TRB issued a Resolution and Order (the “February 2002 Order”) with respect to the reconsideration requested by the Company of the TRB’s October 10, 2001 order to reduce the access rates the Company charges to long distance carriers to originate and terminate intra-island long distance calls through the Company’s network.

          The February 2002 Order requires new rates for intra-island access to be implemented through phased-rate reductions over four years. The prospective access rate reductions (on a two-way basis) were ordered to take place on April 1st of each year as follows:

          April 2002: From 9.3 cents per minute to 7.9 cents per minute

          April 2003: From 7.9 cents per minute to 6.5 cents per minute

          April 2004: From 6.5 cents per minute to 5.0 cents per minute

          April 2005: From 5.0 cents per minute to 2.1 cents per minute

          The February 2002 Order also requires PRTC to pay a $68 million refund to end-user customers. The TRB calculated this amount based on the difference between the 9.3 cents and 7.9 cents rate for TRB-estimated traffic from the period beginning on April 1, 2000 through March 31, 2002. The refund could be made in 12 equal quarterly installments beginning on April 1, 2002. The Company filed with the Puerto Rico Circuit Court of Appeals (the “Court”) an appeal of the February 2002 Order in which the Company alleged that the TRB made errors of law and procedure in its determination of access charges and its order requiring the Company to make the cash refund. On March 27, 2002, the Court stayed the refund and the rate reduction until the hearing of the appeal.

          On April 2, 2002, AT&T, Sprint and LTD (the “Carriers”) filed a petition with the Court for review of the February 2002 Order, requesting that the Court order the rate reduction without a phase-in period, remand the case back to the TRB, direct the TRB to calculate the refund from the period beginning on April 1997 instead of April 2000, and require that the refund be paid to the Carriers instead of end-user customers.

          The hearing involving oral presentations by the parties was held on February 19, 2003. On April 22, 2003, the parties filed their corresponding post-hearing final briefs submitting the case for adjudication. On August 19, 2003, the Court issued its final decision on the proceeding confirming the February 2002 Order in all respects and rejecting the claims of PRTC and the Carriers. On September 4, 2003, PRTC requested reconsideration of the Court’s determination on the grounds that although the Court correctly described the applicable legal standards the Court erred in applying those standards to the facts of the case. On October 2, 2003, the Court denied PRTC’s reconsideration. As a result of the Court’s decision, the Company established a pre-tax reserve of $73 million, including interest, in September 2003 for the end-user and AT&T refund referred to in the February 2002 Order. This reserve is in addition to the reserve established in connection with the stay of the TRB Order on Reconsideration issued by the Court.

          On October 30, 2003, the Company filed a petition for a writ for certiorari before the Puerto Rico Supreme Court challenging the $68 million refund portion of the Order. The prospective phase down portion of the Order was settled with certain major carriers and implementing tariffs filed with the TRB as noted in the next paragraph.

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          In November 2003, the Company proposed, and two members of the TRB indicated their support for, a plan to revise the TRB’s end-user refund order and end the dispute over this issue. First, PRTC has filed tariffs implementing the reduction in intra-island access charges ordered by the TRB in its Order on Reconsideration of February 27, 2002. The composite per minute access rate was reduced from 9.3 cents to 6.5 cents on January 1, 2004 and will decrease according to the TRB phase reduction schedule, which will end on April 1, 2005. Second, PRTC agreed to implement a phased reduction in the number of local exchange calling areas from 68 to 10, the first phase of which became effective in February 2004, coupled with the deferred implementation of a flat charge designed to offset the resulting revenue losses. Third, the plan included a number of other elements benefiting consumers; elimination of touchtone charges; one time credits for single line residential customers equal to their basic monthly service rate in December 2003 and June 2005; and a commitment not to raise residential rates through December 2006 without providing certain information to the TRB in advance. While the TRB has accepted and approved these commitments, it has not issued a final resolution and order to terminate the refund provisions in the Order and there has been litigation relating to aspects of the plan at the TRB and Puerto Rico Supreme Court. The 2003 cash flow impact was a reduction of $16 million to the pre-tax reserve.

          On February 4, 2004, Centennial filed with the Puerto Rico Supreme Court an opposition to PRTC’s request that the Court hold the case in abeyance until the TRB issued a Resolution and Order confirming the commitments negotiated in November 2003. On April 6, 2004, Centennial filed a motion requesting dismissal of the case, arguing that the settlement between the TRB and PRTC rendered the case moot. In the alternative, Centennial also argued that the TRB lacks jurisdiction to modify the end user refund order, pending the petition for certiorari before the Puerto Rico Supreme Court. Centennial claimed that the commitment negotiated in November 2003 with respect to the $68 million refund was null and void. On April 15, 2004, PRTC responded to and opposed Centennial’s filing.

          On April 23, 2004, PRTC and Centennial entered into a settlement agreement and on April 29, 2004, jointly filed a motion with the Supreme Court informing the Court of the settlement. Centennial withdrew its opposition to PRTC’s petition and on April 30, 2004, the Puerto Rico Supreme Court issued a Resolution denying PRTC’s petition for certiorari on the grounds of mootness.

EXTENDED AREA SERVICE (EAS) LOCAL CALLING ZONE DISPUTE

          In December 2003, AT&T and Sprint, (later followed by TLD) challenged PRTC’s actions in implementing the reduction of calling areas before the TRB, and sought an injunction to further reductions in the number of calling areas. PRTC has opposed the request for the injunction and intends to fulfill its commitments to the TRB. The TRB considered the matter in a hearing held on April 28, 30 and May 3, 2004 and determined that the carrier’s request for injunctive relief did not proceed. The TRB allowed PRTC to implement its EAS Phase IV as scheduled on May 4, 2004 and ordered PRTC to sustain from further EAS implementation until an expedited investigation process is completed.

          On May 6, 2004, PRTC submitted to the TRB and to the claimants a proposed expedited schedule in an effort to resolve the investigation prior to the next EAS implementation scheduled for June 7, 2004 (Metro area).

CARRIER ACCESS BILLING

          During the first and second quarter of 2003, some carriers made a series of billing claims against the Company regarding tariff interpretation, traffic routing at the network level and misclassification of access traffic for determination of applicable access elements.

          The Company entered into negotiations with the major carriers and settled the billing claims and phased-rate reductions required by the February 2002 Order. The cash flow effect of the settlement was $27 million in 2003. Management expects an additional cash flow effect of $8 million for the remaining carriers in 2004 and deems there are no other material impacts to the Company’s financial results.

PUBLIC TELEPHONE SERVICE PROVIDER – ANTI COMPETITIVE ACTIONS

          On November 8, 2001, Teléfonos Públicos de Puerto Rico, Inc. (“TPPR”), the largest competitive provider of public pay phones in Puerto Rico filed a suit in the United States District Court of Puerto Rico, claiming predatory, exclusionary and anticompetitive acts and seeking $75 million in damages. We filed a motion to dismiss the case and are awaiting a decision from the court. At present, discovery is under way.

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          Pan American Telephone, Inc., Intouch Telecommunications, Inc., and Choicetel Communications, Inc., three other competitive providers of public pay phone in Puerto Rico, also filed a similar suit in the United States District Court of Puerto Rico on September 4, 2002 on the same grounds. On November 8, 2002, after having evaluated and determined that this suit is similar to TPPR’s suit, we filed a motion to dismiss the case and/or in the alternative to consolidate with the TPPR above complaint. The Court dismissed PRTC’s motion to dismiss without prejudice. However, the motion for consolidation has not yet been resolved.

          On August 16, 2002, PSA, the parent company for Phoenix of Puerto Rico filed a suit in the United States bankruptcy court in the District of Delaware, claiming anti competitive acts. The claims have since been transferred to the United States District Court of Delaware and the disputes between the two parties include PRTC’s amended administrative claim against PSA, and PSA’s complaint for over $9 million against PRTC. PRTC’s motion to change of venue to Puerto Rico was granted by the U.S. District Court of Delaware and the motion to dismiss is currently pending before the United States District Court of Puerto Rico.

          The Company’s management believes that all of these claims are without merit.

PUERTO RICO DEPARTMENT OF EDUCATION (THE “PRDOE”) DEBT

          On June 30, 2003, PRTC filed a complaint against the PRDOE with the Puerto Rico Superior Court, seeking collection of monies due for services rendered under the PRDOE’s Reeducate Program, which is based on the Federal E-Rate Program, from 1999 to June 30, 2003. The Reeducate Program funds Internet connections for schools throughout Puerto Rico and PRTC has provided services under contract to the PRDOE. The outstanding amount that PRDOE currently owes to PRTC is $34 million. Under the E-Rate program, 89% of this amount will be paid by the FCC’s School & Libraries Division (“SLD”), which administers the Federal E-Rate Program, if the funding for the fourth and fifth years under the program is released. PRTC is currently evaluating the outstanding amounts owed by PRDOE for the third year under the program, which is approximately $1.2 million, after SLD paid its corresponding percentage (87%) under the program.

          On March 4, 2004, PRTC filed a motion to dismiss the complaint based on an agreement with the PRDOE to attempt to settle the amounts owed out of Court. On March 24, 2004, the Court, at PRTC’s request, dismissed the case without prejudice. PRTC and PRDOE have agreed to try to resolve issues relating to the amounts due out of court. The FCC has directed SLD to audit the billings for the Reeducate Program for years four and five of the program before the funds will be released. That audit is expected to begin shortly.

          In addition, PRTC, along with the PRDOE, expects to testify at a Congressional hearing on the E-Rate program scheduled for May 19, 2004.

TOUCHTONE CHARGES

          On November 17, 2003, six residential subscribers and eight business service subscribers filed a class action suit with the Superior Court of Puerto Rico (the “Superior Court”) under the Puerto Rico Telecommunications Act of 1996 (“Act”) and the Puerto Rico Class Action Act of 1971. The plaintiffs claim that the Company’s charges for touchtone service are not based on cost, and are therefore in violation of the Act. They have requested that the Court (i) issue an Order certifying the case as a class action, (ii) designate the plaintiffs as representative of the class, (iii) find that the charges are illegal, and (iv) order the Company to reimburse every subscriber for excess payments made since September 1996. On December 30, 2003, PRTC filed its corresponding answer to the complaint and requested dismissal on the grounds that the claim is not a legitimate class action suit. On February 17, 2004, the plaintiffs filed their first set of interrogatories and request for admissions to initiate a discovery proceeding. PRTC will ask the Superior Court to first decide the threshold issue of class certification. On February 23, 2004, the Superior Court issued an Order scheduling a status conference for April 30, 2004.

          At that hearing, the Court ruled that at this stage of the proceedings the discovery process will be directed toward the issue of the certification of the proposed class.

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CTI ASSET TRANSFER

          Prior to the Acquisition, PRTC transferred its net wireless assets on September 1, 1998 to CTI (which became Verizon Wireless, a division of PRTC, on May 1, 2002). Our predecessors later filed a waiver request in 1998 with the FCC to record this transfer at book value instead of fair value. Since our predecessors had not included the costs of wireless operations in the regulated rate setting process, we believe that ratepayers did not bear the cost of our predecessors’ wireless investment.

          The FCC denied the Company’s petition in April 2001, but recognized that while there were questions concerning certain costs and expenses, the cellular and paging assets had been removed from the interstate rate base.

          The TRB stated in the February 2002 Order that any prospective rate increase must first be applied against the gain in the wireless asset transfer, equating to $56 million applicable to intrastate. We plan to contest this position based on the fact that the wireless entity was set up after the last regulated intrastate rate increase in 1982 and therefore these costs were not included in setting such rates.

          Currently, the TRB is performing an agreed upon procedures audit, which includes among the items subject to audit the CTI asset transfer. The audit is at field work stage. While we believe that the resolution of this matter and any related proceedings will not have a material effect on the Company’s financial condition and results of operations, we cannot predict the effect of any further regulatory actions.

PRICE CAP REGULATION

          The FCC requires companies that set interstate access rates based on a price cap formula to use the price cap formula for all of their affiliates. The price cap formula is based on a plan called Coalition of Affordable Local and Long Distance Service that uses rate-of-return as a basis for setting rates. The Company was previously required to implement price caps by March 2, 2000.

          However, the FCC delayed conversion to price cap regulation until June 30, 2002, and the Company has requested a further extension until June 30, 2003. Under an order issued by the FCC on April 18, 2002, the Company is no longer required to file a waiver request until the FCC completes its review of the “all-or-nothing” rule. In addition, upon the issuance of an Order and Section Further Notice of Proposed Rulemaking by the FCC on February 28, 2004, the FCC deferred further action on the all-or-nothing rule until they review the record compiled in response to the further notice included in the order. Additionally, in the order the FCC stated that all outstanding interim waivers of the all-or-nothing rule that depend on their decision shall continue in effect until they issue a final order on this matter.

INTERSTATE HIGH COST SUBSIDY

          On October 21, 1999, the FCC adopted a new high cost support mechanism, which has resulted in the phase out of the Company’s high cost subsidy revenues. These revenues were $49 million in 2000, $33 million in 2001 and $4 million for 2002. On February 28, 2003, PRTC sent a letter to the FCC, requesting that the FCC take action to restore the high-cost universal service support that the Company lost due to FCC policies adopted for non-rural companies based on the cost characteristics of mainland companies. PRTC requested that the FCC address the loss of its universal service support by adopting rules for insular areas that are similar to those applied to rural carriers. On October 27, 2003, the FCC issued an order rejecting PRTC’s request for reconsideration of its non-rural high cost support mechanism. The order did not address PRTC’s request to restore the high-cost universal service support. On January 14, 2004, PRTC filed a petition for clarification and/or reconsideration of several portions of the FCC Order of October 27, 2003 based on the grounds that the FCC has not acted upon the specific mandate of Section 254 to provide support for insular areas.

MESSAGE PROCESSING AND BILLING SYSTEM

          The Company has an agreement with a provider for the implementation of a traffic polling and billing software system for its wireline operations. While the traffic polling portion has been implemented, management made the decision to abandon the billing portion of the software system. The amount of capitalized costs for software and labor related to the billing portion of $32.3 million was written off and included in operating expenses during the second quarter of 2003.

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BROTHERHOOD OF INDEPENDENT TELEPHONE WORKERS (“HIETEL”) UNION CONTRACT

          In October 2003, one of our union contracts, a collective bargaining agreement with the HIETEL expired. The Company signed a new agreement with HIETEL on April 15, 2004.

TRB AUDIT

          As provided by law, the TRB is currently conducting an ordinary audit of our affiliate transactions and regulatory accounting. We do not expect the results of this audit to have a material impact on the Company’s financial condition and result of operations.

WORLDNET ARBITRATION PROCEEDING

          Recently, an arbitrator resolved a dispute related to an interconnection contract between PRTC and WorldNet and rendered a decision which, among other things, requires PRTC to agree to contract terms establishing numerous service quality metrics, liquidated damages provisions, reduced prices for certain network elements, continuation of a high wholesale discount, certain Operational Support System (“OSS”) parity standards, and certain requirements with respect to bundled services. PRTC is examining the impact of this decision. In accordance with the applicable rules, the parties have executed and filed the arbitrated contract with the TRB. PRTC plans to seek reconsideration of portions of the arbitrator’s order.

RECENT ACCOUNTING PRONOUNCEMENTS

For a discussion of recent accounting pronouncements, see Note 4 to our unaudited condensed consolidated financial statements.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

INTEREST RATE SENSITIVITY

          We are exposed to market risk in the normal course of business, resulting primarily from interest rate changes on our senior notes and interest rate swap agreements.

          The following table summarizes the fair value of our senior notes and interest rate swap at March 31, 2004 and December 31, 2003 and provides a sensitivity analysis of the fair values of these instruments assuming a 100 basis point increase or decrease in the yield curve. The sensitivity analysis does not include the fair values of our floating-rate debt since it is not significantly affected by changes in market interest rates.

                                 
                    Fair Value
                    Assuming 100 Basis Point
    Book Value
  Fair Value
  Increase
  Decrease
            (In thousands)        
March 31, 2004:
                               
Senior notes
  $ 699,849     $ 768,916     $ 746,109     $ 792,716  
Interest rate swap
    4,629       4,629       1,315       7,980  
 
   
 
     
 
     
 
     
 
 
Total
  $ 704,478     $ 773,545     $ 747,424     $ 800,696  
 
   
 
     
 
     
 
     
 
 
December 31, 2003:
                               
Senior notes
  $ 699,839     $ 770,526     $ 746,165     $ 795,974  
Interest rate swap
    2,811       2,811       (467 )     6,133  
 
   
 
     
 
     
 
     
 
 
Total
  $ 702,650     $ 773,337     $ 745,698     $ 802,107  
 
   
 
     
 
     
 
     
 
 

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ITEM 4. CONTROLS AND PROCEDURES

          The Company maintains disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended) that are designed to ensure that information required to be disclosed in the Company’s reports is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms. In designing and evaluating the Company’s disclosure controls and procedures, the Company’s chief executive officer and chief financial officer recognized that any controls and procedures, no matter how well-designed and operated, can provide only reasonable assurance of achieving the desired control objectives. The Company’s chief executive officer and chief financial officer have evaluated the effectiveness of the Company’s disclosure controls and procedures, as of the end of the period covered by this report (the “Evaluation Date”). They have concluded that as of the Evaluation Date, the Company’s disclosure controls and procedures were effective at the reasonable assurance level.

          There has been no change in the Company’s internal control over financial reporting during the Company’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

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PART II. OTHER INFORMATION

Item 1. Legal Proceedings

          The Company is a defendant in various legal matters arising in the ordinary course of business. Management, after consultation with legal counsel, believes that the resolution of these matters will not have a material adverse effect on the Company’s financial position and results of operations. See Part I, Item 2, “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Regulatory and Other Matters”, which is incorporated herein by reference, for more information regarding legal and regulatory matters, including a regulatory dispute regarding intra-island access fees charged to long distance carriers.

Item 2. Changes in Securities and Use of Proceeds

          Not applicable.

Item 3. Defaults Upon Senior Securities

          Not applicable.

Item 4. Submission of Matters to a Vote of Security Holders

          Not applicable.

Item 5. Other Information

          Not applicable.

Item 6. Exhibits and Reports on Form 8-K

          a) See Exhibit Index on page following signatures.

          b) No reports on Form 8-K were filed during the quarter for which this report is filed.

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SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

     TELECOMUNICACIONES DE PUERTO RICO, INC.

         
  By:   /s/ Cristina M. Lambert
     
  Name:   Cristina M. Lambert
  Title:   President and Chief Executive Officer
  Date:   May 14, 2004
 
       
  By:   /s/ Adail Ortiz
     
  Name:   Adail Ortiz
  Title:   Vice President Finance and Chief Financial Officer
  Date:   May 14, 2004
 
       
  By:   /s/ Raúl E. García
     
  Name:   Raúl E. García
  Title:   Controller
  Date:   May 14, 2004

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EXHIBIT INDEX

     
EXHIBIT    
NUMBER
  DESCRIPTION
3.1
  Certificate of Incorporation of Telecomunicaciones de Puerto Rico, Inc. (Incorporated by reference to Exhibit 3.1 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
3.2
  Certificate of Amendment to the Certificate of Incorporation of Telecomunicaciones de Puerto Rico, Inc. (Incorporated by reference to Exhibit 3.2 of the Company’s Annual Report on Form 10-K for the year ended December 31, 1999 (File 333-85503)).
 
   
3.3
  By-Laws of Telecomunicaciones de Puerto Rico, Inc. (Incorporated by reference to Exhibit 3.4 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
4.1
  Trust Indenture dated as of May 20, 1999 between Telecomunicaciones de Puerto Rico, Inc. and The Bank of New York. (Incorporated by reference to Exhibit 4.1 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
10.1
  Shareholders Agreement, dated as of March 2, 1999, by and among Telecomunicaciones de Puerto Rico, Inc., GTE Holdings (Puerto Rico) LLC, GTE International Telecommunications Incorporated, Popular, Inc., Puerto Rico Telephone Authority and the shareholders of Telecomunicaciones de Puerto Rico, Inc., who shall from time to time be parties thereto as provided therein. (Incorporated by reference to Exhibit 10.5 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
10.2
  Amended and Restated Puerto Rico Management Agreement, dated as of March 2, 1999, by and among Telecomunicaciones de Puerto Rico, Inc., Puerto Rico Telephone Company, and GTE International Telecommunications Incorporated. (Incorporated by reference to Exhibit 10.6 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
10.3
  Amended and Restated U.S. Management Agreement, dated as of March 2, 1999, by and among Telecomunicaciones de Puerto Rico, Inc., Puerto Rico Telephone Company, and GTE International Telecommunications Incorporated. (Incorporated by reference to Exhibit 10.7 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
10.4
  Amended and Restated Technology Transfer Agreement, dated as of March 2, 1999, by and among Telecomunicaciones de Puerto Rico, Inc., Puerto Rico Telephone Company, and GTE International Telecommunications Incorporated. (Incorporated by reference to Exhibit 10.8 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
10.5
  Non-Competition Agreement, dated as of March 2, 1999, by and among Telecomunicaciones de Puerto Rico, Inc, GTE Holdings (Puerto Rico) LLC, GTE International Telecommunications Incorporated, Popular, Inc., Puerto Rico Telephone Authority, and the Government Development Bank for Puerto Rico. (Incorporated by reference to Exhibit 10.9 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
 
   
10.6
  Trust Agreement of the Employee Stock Ownership Plan of Telecomunicaciones de Puerto Rico, Inc., dated as of March 2, 1999, by and between U.S. Trust, National Association and Telecomunicaciones de Puerto Rico, Inc. (Incorporated by reference to Exhibit 10.12 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
10.7
  ESOP Loan Agreement, dated as of March 2, 1999, by and between the Trust of the Employee Stock Ownership Plan of Telecomunicaciones de Puerto Rico, Inc. and Telecomunicaciones de Puerto Rico, Inc. (Incorporated by reference to Exhibit 10.13 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
10.8
  Pledge Agreement, dated as of March 2, 1999, by and between the Trust of the Employee Stock Ownership Plan of Telecomunicaciones de Puerto Rico, Inc. and Telecomunicaciones de Puerto Rico, Inc. (Incorporated by reference to Exhibit 10.15 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).

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EXHIBIT    
NUMBER
  DESCRIPTION
10.9
  Tag Along Agreement, dated as of March 2, 1999, by and among GTE Holdings (Puerto Rico) LLC, GTE International Telecommunications Incorporated, and the Trust of the Employee Stock Ownership Plan of Telecomunicaciones de Puerto Rico, Inc. (Incorporated by reference to Exhibit 10.16 of the Company’s Registration Statement filed on Form S-4, as amended (File 333-85503)).
 
   
10.10
  Commercial Paper Dealer Agreement 4(2) Program among Telecomunicaciones de Puerto Rico, Inc., as Issuer; Puerto Rico Telephone Company, Inc. and Celulares Telefónica, Inc., as Guarantors; and Merrill Lynch Money Markets Inc., as Dealer for notes with maturities up to 240 days; Merrill Lynch, Pierce, Fenner & Smith Incorporated, as Dealer for notes with maturities over 270 days up to 365 days. Concerning notes to be issued pursuant to an Issuing and Paying Agency Agreement dated as of November 9, 2000 between the Issuer and The Chase Manhattan Bank, as Issuing and Paying Agent. (Incorporated by reference to Exhibit 10.25 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2000 (File 333-85503)).
 
   
10.11
  Commercial Paper Dealer Agreement 4(2) Program among Telecomunicaciones de Puerto Rico, Inc., as Issuer; Puerto Rico Telephone Company, Inc. and Celulares Telefónica, Inc., as Guarantors; and Salomon Smith Barney Inc., as Dealer. Concerning notes to be issued pursuant to an Issuing and Paying Agency Agreement dated as of November 9, 2000 between the Issuer and The Chase Manhattan Bank, as Issuing and Paying Agent. (Incorporated by reference to Exhibit 10.26 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2000 (File 333-85503)).
 
   
10.12
  Commercial Paper Dealer Agreement 4(2) Program among Telecomunicaciones de Puerto Rico, Inc., as Issuer; Puerto Rico Telephone Company, Inc. and Celulares Telefónica, Inc., as Guarantors; and Banc of America Securities LLC. Concerning notes to be issued pursuant to an Issuing and Paying Agency Agreement dated as of November 9, 2000 between the Issuer and The Chase Manhattan Bank, as Issuing and Paying Agent. (Incorporated by reference to Exhibit 10.27 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2000 (File 333-85503)).
 
   
10.13
  Commercial Paper Dealer Agreement 4(2) Program among Telecomunicaciones de Puerto Rico, Inc., as Issuer; Puerto Rico Telephone Company, Inc. and Celulares Telefónica, Inc., as Guarantors; and Popular Securities, Inc., as Dealer for notes with maturities up to 365 days. Concerning notes to be issued pursuant to an Issuing and Paying Agency Agreement dated as of November 9, 2000 between the Issuer and The Chase Manhattan Bank, as Issuing and Paying Agent. (Incorporated by reference to Exhibit 10.28 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2000 (File 333-85503)).
 
   
10.14
  Issuing and Paying Agency Agreement dated as of November 9, 2000, by and among Telecomunicaciones de Puerto Rico, Inc., as Issuer, Puerto Rico Telephone Company and Celulares Telefónica, Inc., as Guarantors, and The Chase Manhattan Bank, as Issuing and Paying Agent. (Incorporated by reference to Exhibit 10.29 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2000 (File 333-85503)).
 
   
10.15
  Letter Amendment, to the March 2, 1999 Shareholders Agreement, dated as of May 25, 2001, by and among Telecomunicaciones de Puerto Rico, Inc., GTE Holdings (Puerto Rico) LLC, GTE International Telecommunications Incorporated, Popular, Inc., and the Puerto Rico Telephone Authority. (Incorporated by reference to Exhibit 10.25 of the Company’s Quarterly Report on Form 10-Q for the period ended June 30, 2001 (File 333-85503)).
 
   
10.16
  ISDA Master Agreement, dated August 29, 2001, by and among Telecomunicaciones de Puerto Rico, Inc., as the Counterparty, Puerto Rico Telephone Company and Celulares Telefónica, Inc., as Guarantors, and Bank of America, N.A., as the Bank. (Incorporated by reference to Exhibit 10.27 of the Company’s Quarterly Report on Form 10-Q for the period ended September 31, 2001 (File 333-85503)).
 
   
10.17
  ISDA Master Agreement, dated August 29, 2001, by and among Telecomunicaciones de Puerto Rico, Inc., as the Counterparty, Puerto Rico Telephone Company and Celulares Telefónica, Inc., as Guarantors, and Citibank, N.A., as the Bank. (Incorporated by reference to Exhibit 10.28 of the Company’s Quarterly Report on Form 10-Q for the period ended September 31, 2001 (File 333-85503)).

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EXHIBIT    
NUMBER
  DESCRIPTION
10.18
  Plan of Reorganization and Agreement of Merger, dated as of May 1, 2002, between Puerto Rico Telephone Company, Inc. and Verizon Wireless Puerto Rico, Inc. (Incorporated by reference to Exhibit 10.25 of the Company’s Quarterly Report on Form 10-Q for the period ended June 30, 2002 (File 333-85503)).
 
   
10.19
  $90,000,000 working capital revolving credit agreement dated as of May 16, 2002, among Telecomunicaciones de Puerto Rico, Inc., as Borrower, Puerto Rico Telephone Company, Inc., as Guarantor, and Banco Popular de Puerto Rico, as Lender and Administrative Agent. (Incorporated by reference to Exhibit 10.26 of the Company’s Quarterly Report on Form 10-Q for the period ended June 30, 2002 (File 333-85503)).
 
   
10.20
  $50,000,000 2-Year term credit agreement dated as of May 16, 2002, among Telecomunicaciones de Puerto Rico, Inc., as Borrower, Puerto Rico Telephone Company, Inc., as Guarantor, and Banco Bilbao Vizcaya Argentaria, S.A., as Lender and Banco Bilbao Vizcaya Puerto Rico, as Administrative Agent. (Incorporated by reference to Exhibit 10.27 of the Company’s Quarterly Report on Form 10-Q for the period ended June 30, 2002 (File 333-85503)).
 
   
10.21
  $50,000,000 2-Year term credit agreement dated as of May 31, 2002, among Telecomunicaciones de Puerto Rico, Inc., as Borrower, Puerto Rico Telephone Company, Inc., as Guarantor, and HSBC Bank USA, as Lender. (Incorporated by reference to Exhibit 10.28 of the Company’s Quarterly Report on Form 10-Q for the period ended June 30, 2002 (File 333-85503)).
 
   
10.22
  $50,000,000 3-Year term credit agreement dated as of June 24, 2002, among Telecomunicaciones de Puerto Rico, Inc., as Borrower, Puerto Rico Telephone Company, Inc., as Guarantor, and Australia and New Zealand Banking Group Limited, as Lender and Administrative Agent. (Incorporated by reference to Exhibit 10.29 of the Company’s Quarterly Report on Form 10-Q for the period ended June 30, 2002 (File 333-85503)).
 
   
10.23
  $75,000,000 3-Year term credit agreement dated as of August 19, 2002, among Telecomunicaciones de Puerto Rico, Inc., as Borrower, Puerto Rico Telephone Company, Inc., as Guarantor, and The Bank of Nova Scotia, as Lender and Administrative Agent. (Incorporated by reference to Exhibit 10.28 of the Company’s Quarterly Report on Form 10-Q for the period ended September 30, 2002 (File 333-85503)).
 
   
10.24
  Letter Amendment to the $90 million working capital revolving credit agreement dated as of December 31, 2002. (Incorporated by reference to Exhibit 10.28 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2002 (File 333-85503)).
 
   
10.25
  Assignment and Acceptance agreement, dated as of December 31, 2002, relating to the $50 million 3-Year Term Credit Agreement, dated as of June 24, 2002. (Incorporated by reference to Exhibit 10.29 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2002 (File 333-85503)).
 
   
10.26
  Collective Bargaining Agreement between the Puerto Rico Telephone Company and the Independent Union of Telephone Employees of Puerto Rico effective from January 18, 2003 until January 17, 2006. Approved on February 13, 2003. (Incorporated by reference to Exhibit 10.30 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2002 (File 333-85503)).
 
   
10.27
  Second Allonge to the $90 million working capital revolving credit agreement dated as of June 30, 2003. (Incorporated by reference to Exhibit 10.31 of the Company’s Quarterly Report on Form 10-Q for the period ended June 30, 2003 (File 333-85503)).
 
   
10.28
  364-Day Credit Agreement dated as of March 2, 2004, among Telecomunicaciones de Puerto Rico, Inc., as Borrower, Puerto Rico Telephone Company, Inc., as Guarantor, the Initial Lenders named therein, Citibank, N.A., as Administrative Agent, Banco Bilbao Vizcaya Argentaria Puerto Rico, as Syndication Agent, and Banco Popular de Puerto Rico, Firstbank Puerto Rico and Scotiabank de Puerto Rico, as Co-documentation Agents. (Incorporated by reference to Exhibit 10.29 of the Company’s Annual Report on Form 10-K for the year ended December 31, 2003 (File 333-85503)).

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EXHIBIT    
NUMBER
  DESCRIPTION
10.29
  Collective Bargaining Agreement between the Puerto Rico Telephone Company and the Independent Brotherhood of Telephone Company Employees effective from January 1, 2004 until December 31, 2008. Approved on April 15, 2004. (Filed herewith).
 
   
31.1
  Certification of Principal Executive Officer (Filed herewith).
 
   
31.2
  Certification of Principal Financial Officer (Filed herewith).
 
   
32.1
  Certification Required by 18 U.S.C. Section 1350 as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (Filed herewith).

48