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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549
   

FORM 10-Q

     
(XBOX)   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES
EXCHANGE ACT OF 1934
     
    For the Quarterly Period Ended June 30, 2002
     
(BOX)   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES
EXCHANGE ACT OF 1934
     
    For the Period from _______________ to _______________

Commission File Number: 000-31045

RAINDANCE COMMUNICATIONS, INC.

(Exact Name of Registrant as specified in its charter)
     
Delaware
(State or jurisdiction of
incorporation or organization)
  84-1407805
(I.R.S. Employer Identification Number)

1157 Century Drive
Louisville, CO 80027

(Address, including zip code, of principal executive offices)

(800) 878-7326
(Registrant’s telephone number, including area code)

         Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes   (XBOX)   No   (BOX)

         Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practical date.

         
Common Stock, $0.0015 Par Value     51,175,060 as of July 31, 2002.



 


TABLE OF CONTENTS

Item 1. Financial Statements
CONDENSED CONSOLIDATED BALANCE SHEETS
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Item 2. Management’s Discussion and Analysis of Financial Condition and Results
of Operations
Additional Risk Factors That May Affect Our Operating Results and The Market Price Of Our Common Stock
Item 3. Quantitative and Qualitative Disclosures about Market Risk
PART II. OTHER INFORMATION
Item 1. Legal Proceedings
Item 2. Changes in Securities and Use of Proceeds
Item 3. Defaults Upon Senior Securities
Item 4. Submission of Matters to a Vote of Security Holders
Item 5. Other Information
Item 6. Exhibits and Reports on Form 8-K
SIGNATURES
INDEX TO EXHIBITS
EX-10.16.1 Amendment to Personal Service Agreement
EX-99.1 Certification Pursuant to 18 USC Sec. 1350


Table of Contents

RAINDANCE COMMUNICATIONS, INC.

INDEX

         
      Page
     
PART I   FINANCIAL INFORMATION    
Item 1.   Financial Statements    
    Condensed Consolidated Balance Sheets as of December 31, 2001 and June 30, 2002 (unaudited)   3
    Condensed Consolidated Statements of Operations for the three and six months ended June 30, 2001 and 2002 (unaudited)   4
    Condensed Consolidated Statements of Cash Flows for the six months ended June 30, 2001 and 2002 (unaudited)   5
    Notes to the Condensed Consolidated Financial Statements (unaudited)   6
Item 2.   Management’s Discussion and Analysis of Financial Condition and Results of Operations   12
    Additional Risk Factors that May Affect Our Operating Results and The Market Price of Our Common Stock   19
Item 3.   Quantitative and Qualitative Disclosures About Market Risk   27
PART II   OTHER INFORMATION    
Item 1.   Legal Proceedings   28
Item 2.   Changes in Securities and Use of Proceeds   28
Item 3.   Defaults Upon Senior Securities   28
Item 4.   Submission of Matters to a Vote of Security Holders   28
Item 5.   Other Information   28
Item 6.   Exhibits and Reports on Form 8-K   29
SIGNATURES   30

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PART I. FINANCIAL INFORMATION

Item 1.    Financial Statements

RAINDANCE COMMUNICATIONS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS

(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

                   
              (unaudited)
      December 31, 2001   June 30, 2002
     
 
Assets
               
Current assets:
               
 
Cash and cash equivalents
  $ 34,222     $ 27,958  
 
Accounts receivable, net of allowance for doubtful accounts of $775 and $900 at December 31, 2001 and June 30, 2002, respectively
    5,517       8,949  
 
Due from affiliate
    993       239  
 
Prepaid expenses and other current assets
    1,786       1,563  
 
 
   
     
 
 
Total current assets
    42,518       38,709  
Property and equipment, net
    27,959       27,690  
Goodwill
    38,652       45,587  
Other assets
    1,123       1,241  
 
 
   
     
 
Total Assets
  $ 110,252     $ 113,227  
 
 
   
     
 
Liabilities and Stockholders’ Equity
               
Current liabilities:
               
 
Accounts payable
  $ 5,428     $ 6,338  
 
Current portion of long-term debt
    1,893       1,671  
 
Accrued expenses
    1,265       1,060  
 
Accrued vacation
    659       868  
 
Accrued bonuses
    9       830  
 
Current portion of restructuring reserve
    662       850  
 
Current portion of deferred revenue
    1,035       1,096  
 
 
   
     
 
 
Total current liabilities
    10,951       12,713  
Long-term debt, less current portion
    3,064       2,222  
Restructuring reserve, less current portion
    914       773  
Deferred revenue, less current portion
    516        
Other
    39       30  
 
 
   
     
 
Total Liabilities
    15,484       15,738  
 
 
   
     
 
Stockholders’ Equity:
               
 
Undesignated preferred stock, 10,000,000 shares authorized; none issued or outstanding
           
 
Common stock, par value $.0015; 130,000,000 shares authorized; 48,130,324 and 51,124,998 shares issued and outstanding at December 31, 2001 and June 30, 2002, respectively
    72       77  
 
Additional paid-in capital
    267,064       275,356  
 
Deferred stock-based compensation
    (3,823 )     (5,629 )
 
Accumulated deficit
    (168,545 )     (172,315 )
 
 
   
     
 
 
Total Stockholders’ Equity
    94,768       97,489  
 
 
   
     
 
 
Commitments and contingencies
               
 
Total Liabilities and Stockholders’ Equity
  $ 110,252     $ 113,227  
 
 
   
     
 

See accompanying notes to condensed consolidated financial statements.

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RAINDANCE COMMUNICATIONS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
(Unaudited)

                                     
        Three Months Ended   Six Months Ended
        June 30,   June 30,
       
 
        2001   2002   2001   2002
       
 
 
 
Revenue
  $ 9,110     $ 15,388     $ 18,127     $ 29,265  
Cost of revenue:
                               
 
(exclusive of stock-based compensation expense of $54, $49, $115 and $98, respectively, shown below)
    5,642       7,302       11,770       14,231  
 
   
     
     
     
 
Gross profit
    3,468       8,086       6,357       15,034  
 
   
     
     
     
 
Operating expenses:
                               
 
Sales and marketing (exclusive of stock-based compensation expense of $122, $74, $290 and $151, respectively, shown below)
    4,487       4,808       11,176       9,010  
 
Research and development (exclusive of stock-based compensation expense of $165, $156, $307 and $314, respectively, shown below)
    1,211       2,129       2,720       4,112  
 
General and administrative, (exclusive of stock-based compensation expense of $696, $508, $721 and $873, respectively, shown below)
    1,771       1,897       4,049       3,707  
 
Amortization of goodwill
    6,626             13,252        
 
Stock-based compensation expense
    1,037       787       1,433       1,436  
 
Asset impairment charges
    2,794             2,794        
 
Restructuring charges (reversals) and contract termination expenses
    (1,326 )     412       1,255       584  
 
   
     
     
     
 
   
Total operating expenses
    16,600       10,033       36,679       18,849  
 
   
     
     
     
 
   
Loss from operations
    (13,132 )     (1,947 )     (30,322 )     (3,815 )
Other income (expense)
    200       26       (591 )     45  
 
   
     
     
     
 
Net loss
  $ (12,932 )   $ (1,921 )   $ (30,913 )   $ (3,770 )
 
   
     
     
     
 
Net loss per share-basic and diluted
  $ (0.27 )   $ (0.04 )   $ (0.66 )   $ (0.08 )
 
   
     
     
     
 
Weighted average number of common shares outstanding-basic and diluted
    47,087       50,304       47,025       49,369  
 
   
     
     
     
 

See accompanying notes to condensed consolidated financial statements.

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RAINDANCE COMMUNICATIONS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(IN THOUSANDS)
(Unaudited)

                 
    Six months ended
    June 30,
   
    2001   2002
   
 
Cash flows from operating activities:
               
Net loss
  $ (30,913 )   $ (3,770 )
Adjustments to reconcile net loss to net cash provided (used) by operating activities:
               
Depreciation and amortization
    17,993       5,132  
Loss on disposition of short-term investment
    1,195        
Restructuring charges, contract termination expenses and asset impairment charges
    4,150       584  
Stock-based compensation
    1,433       1,436  
Other
    166       28  
Changes in operating assets and liabilities:
               
Accounts receivable
    (1,061 )     (2,777 )
Prepaid expenses and other current assets
    1,201       323  
Other assets
    410       554  
Accounts payable and accrued expenses
    (4,883 )     60  
Deferred revenue
    (596 )     (382 )
 
   
     
 
Net cash provided (used) by operating activities
    (10,905 )     1,188  
 
   
     
 
Cash flows from investing activities:
               
Purchase of property and equipment
    (1,502 )     (4,414 )
Proceeds from disposition of equipment
    61       3  
Cash paid for acquisition of InterAct, net of cash received
          (2,772 )
 
   
     
 
Net cash used by investing activities
    (1,441 )     (7,183 )
 
   
     
 
Cash flows from financing activities:
               
Proceeds from issuance of common stock
    1       796  
Payments on debt
    (735 )     (1,065 )
Other
    13        
 
   
     
 
Net cash used by financing activities
    (721 )     (269 )
 
   
     
 
Decrease in cash and cash equivalents
    (13,067 )     (6,264 )
Cash and cash equivalents at beginning of period
    43,311       34,222  
 
   
     
 
Cash and cash equivalents at end of period
  $ 30,244     $ 27,958  
 
   
     
 
Supplemental cash flow information — interest paid in cash
  $ 106     $ 315  
 
   
     
 
Supplemental disclosure of non-cash investing and financing activities:
               
Accounts payable incurred for purchases of property and equipment
  $ 48     $ 386  
 
   
     
 
Exchange of investment for forgiveness of debt
  $ 157     $  
 
   
     
 

See accompanying notes to condensed consolidated financial statements.

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RAINDANCE COMMUNICATIONS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

(1)   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
(a)   Basis of presentation

         Raindance Communications, Inc., (the “Company”), was incorporated under the laws of the State of Delaware on April 17, 1997. We provide integrated Web conferencing services for everyday business meetings and events. Our business-to-business communication services are based on proprietary architecture that integrates traditional telephony technology with real-time interactive Web tools. Our continuum of interactive services includes Web and Phone Conferencing for reservationless automated audio conferencing with simple Web controls and presentation tools, and Web Conferencing Pro, formerly called Collaboration, which allows users to integrate reservationless automated audio conferencing with advanced Web interactive tools such as application sharing, Web touring and online whiteboarding. The Company operates in a single segment.

         The condensed consolidated financial statements include the accounts of Raindance Communications and its wholly-owned subsidiary. All significant intercompany transactions and balances have been eliminated in consolidation.

         The accompanying condensed consolidated financial statements as of June 30, 2002 and for the three and six months ended June 30, 2001 and 2002 are unaudited and have been prepared in accordance with generally accepted accounting principles on a basis consistent with the December 31, 2001 audited financial statements and include normal recurring adjustments which are, in the opinion of management, necessary for a fair statement of the results of these periods. These consolidated statements should be read in conjunction with our financial statements and notes thereto included in our Form 10-K (Commission File No. 000-31045), filed on March 27, 2002. Operating results for the three and six months ended June 30, 2002 are not necessarily indicative of the results that may be expected for the full year.

         Certain prior period balances have been reclassified to conform with the current period presentation.

(b)   Cash and Cash Equivalents

         Cash and cash equivalents consist of cash held in bank deposit accounts and short-term, highly liquid investments purchased with maturities of three months or less at the date of purchase. Cash equivalents at June 30, 2002 consist of money market accounts at three financial institutions.

(c)   Restricted Cash

         Included in other assets is $0.5 million in restricted cash. Restricted cash consists of amounts supporting irrevocable letters of credit issued by the Company’s bank and is primarily used for security deposits associated with some of the Company’s long term operating leases. Funds are held in certificates of deposit at the Company’s bank, and have been established in favor of a third party beneficiary. The funds would be released to the beneficiary in the event that the Company fails to comply with certain specified contractual obligations. Provided the Company meets these contractual obligations, the letter of credit will be discharged and the Company would no longer be restricted from the use of the cash.

(d)   Property and Equipment

         Property and equipment are stated at cost, net of accumulated depreciation and amortization. Depreciation of equipment is computed using the straight-line method over the estimated useful lives of the assets, which range from three to seven years. Leasehold improvements are amortized over the shorter of related lease terms or their estimated useful lives. Upon retirement or sale, the cost of the assets disposed and the related accumulated depreciation is removed from the accounts and any resulting gain or loss is included in operations in the period realized.

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(e)   Goodwill

         The Company first recorded goodwill and its related amortization in 2000 in connection with its acquisition of Contigo Software, Inc. in June 2000. Goodwill was amortized on a straight-line basis over the estimated useful life of three years. In July 2001, the Financial Accounting Standards Board (FASB) issued Statement of Financial Accounting Standards No. 142 (SFAS 142), “Goodwill and Other Intangible Assets.” SFAS 142 requires that goodwill no longer be amortized, but instead will be reviewed for impairment on an on-going basis. Accordingly, the amortization of goodwill ceased upon adoption of the Statement, which was January 1, 2002. The Company consists of one reporting unit. The Company’s initial assessment of goodwill indicates that the fair value of the reporting unit exceeds the goodwill carrying value; and therefore, at this time, goodwill is not deemed to be impaired. There can be no assurances that the Company’s goodwill will not be impaired in the future. The reconciliation of reported net loss and reported net loss per share and adjusted net loss and adjusted net loss per share, which represents the effect of adopting SFAS 142, is as follows (in thousands, except per share amounts):

                                 
    Three months ended   Six months ended
   
 
    June 30,   June 30,
   
 
    2001   2002   2001   2002
   
 
 
 
Net loss
  $ (12,932 )   $ (1,921 )   $ (30,913 )   $ (3,770 )
Add back: goodwill amortization
    6,626             13,252        
 
   
     
     
     
 
Adjusted net loss
  $ (6,306 )   $ (1,921 )   $ (17,661 )   $ (3,770 )
 
   
     
     
     
 
Net loss per share – basic and diluted
  $ (0.27 )   $ (0.04 )   $ (0.66 )   $ (0.08 )
Add back: goodwill amortization
    0.14             0.28        
 
   
     
     
     
 
Adjusted net loss per share – basic and diluted
  $ (0.13 )   $ (0.04 )   $ (0.38 )   $ (0.08 )
 
   
     
     
     
 

(f)   Revenue Recognition

         Revenue for our Web and Phone Conferencing service is generally based upon the actual time that each participant is on the phone or logged onto the Web. Similarly, a customer is charged a per-minute, per-user fee for each participant listening and viewing a live or recorded simulcast. In addition, we charge customers a one-time fee to upload visuals for a phone conference or a recorded simulcast. We recognize revenue from our Web and Phone Conferencing services as soon as a call or simulcast of a call is completed. We recognize revenue associated with any initial set-up fees ratably over the term of the contract.

         Revenue for our Web Conferencing Pro, formerly called Collaboration, service is derived from a concurrent user and usage fee in addition to event fees or, in more limited cases, a software license fee. Revenue from concurrent user fees is recognized monthly regardless of usage, while usage fees are based upon either monthly connections or minutes used. Event fees are generally hourly charges that are recognized as the events take place. We recognize revenue associated with any initial set-up fees ratably over the term of the contract. Revenue from software license agreements is recognized upon shipment of the software when all the following criteria have been met: persuasive evidence of an arrangement exists; delivery has occurred; the fee is fixed or determinable; collectibility is probable; and vendor specific objective evidence is available for the fair value of all undelivered elements.

         Prices and specific service terms for Webcasting (former service) were usually negotiated in advance of service delivery. We recognized revenue from live event streaming when the content was broadcast over the Internet. We recognized revenue from encoding recorded content when the content became available for viewing over the Internet. We recognized revenue from pre-recorded content hosting ratably over the hosting period.

         Prices and specific service terms for Talking Email (former service) were negotiated in advance of service delivery. We recognized revenue, including any setup fees, ratably over the life of the contract.

(g)   Net Loss Per Share

         Net loss per share is presented in accordance with Statement of Financial Accounting Standards No. 128, Earnings Per Share (SFAS 128). Under SFAS 128, basic earnings (loss) per share (EPS) excludes dilution for potential common stock and is

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computed by dividing net income or loss attributable to common stockholders by the weighted average number of common shares outstanding for the period. Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock. Potential common shares are comprised of shares of common stock issuable upon the exercise of stock options and warrants and are computed using the treasury stock method. Basic and diluted EPS are the same for the three and six months ended June 30, 2001 and 2002 as all potential common stock instruments are antidilutive.

         The following table sets forth the calculation of net loss per share for the three and six months ended June 30, 2001 and 2002 (in thousands, except per share amounts):

                                   
      Three months ended   Six months ended
     
 
      June 30,   June 30,
     
 
      2001   2002   2001   2002
     
 
 
 
Net loss
  $ (12,932 )   $ (1,921 )   $ (30,913 )   $ (3,770 )
 
   
     
     
     
 
Common shares outstanding:
                               
 
Historical common shares outstanding at beginning of period
    47,075       48,694       46,835       48,130  
 
Weighted average common shares issued during period
    12       1,610       190       1,239  
 
   
     
     
     
 
 
Weighted average common shares at end of period — basic and diluted
    47,087       50,304       47,025       49,369  
 
   
     
     
     
 
Net loss per share — basic and diluted
  $ (0.27 )   $ (0.04 )   $ (0.66 )   $ (0.08 )
 
   
     
     
     
 

         The following potential common shares have been excluded from the computation of diluted net loss per share as of June 30, 2001 and 2002 because their effect would have been antidilutive:

                 
    As of June 30,
   
    2001   2002
   
 
Shares issuable under stock options
    8,104,438       8,838,342  
Shares issuable pursuant to warrants
    652,790       652,790  

         The weighted-average exercise price of stock options outstanding as of June 30, 2001 and 2002 was $3.46 and $3.48, respectively. The weighted-average exercise price of warrants outstanding as of June 30, 2001 and 2002 was $ 7.35.

(2)   JOINT VENTURES AND ACQUISITIONS

         In June 2000, the Company entered into an agreement with @viso Limited, a European-based venture capital firm, to form Evoke Communications, B.V., a Netherlands corporation (Evoke Communications Europe). Pursuant to this agreement, the Company loaned Evoke Communications Europe approximately $4.6 million which was to be repaid under the terms of a promissory note. In the third quarter of 2001 the board of directors of Evoke Communications Europe unanimously approved a plan of liquidation and dissolution and, as a result, Evoke Communications Europe is being liquidated and its operations have ceased. The Company recorded an impairment charge of $1.8 million in 2001, which represented the excess of the note receivable over the cash and equipment we expected to receive from the liquidation. In the fourth quarter of 2001, the Company received equipment valued at $1.8 million. The equipment was transferred to the Company at net book value. The Company received cash of $0.2 and $0.6 million in the first and second quarters of 2002, respectively. The remaining receivable of approximately $0.2 million is reflected in the balance sheet in current assets as due from affiliate.

         On April 17, 2002, the Company entered into a definitive agreement to acquire substantially all of the assets of InterAct Conferencing, LLC (InterAct), a nationwide reseller of audio and web conferencing services. On April 30, 2002, the Company completed the acquisition. As a result of the acquisition, the Company expanded its sales force. In addition, the acquisition positively impacted revenue and reduced net loss for the quarter. In connection with the acquisition, the Company also assumed certain liabilities of InterAct as of April 30, 2002, consisting primarily of accounts payable and a $125,000 line of credit. The Company also assumed a facility lease obligation of approximately $0.7 million associated with a building that is partially owned by the President and Chief Executive Officer of InterAct who became an officer of the Company upon the completion of the acquisition. Effective May 1, 2002, the results of InterAct’s operations are included in the Company’s consolidated financial statements.

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         The aggregate purchase consideration paid to InterAct was $7.9 million, which is comprised of $3.8 million in cash, 1,200,982 shares of the Company’s common stock valued at $4.0 million and $0.1 million of acquisition related expenses. $750,000 of the cash consideration is being held in escrow by the Company for six months from the acquisition date and is reflected in accounts payable at June 30, 2002. In addition, 997,599 shares of the Company’s common stock were deemed to be compensation for future services. Accordingly, the Company recorded $3.4 million in deferred stock-based compensation, which will be expensed over three years. The value of the common stock issued was determined based on the average market price of the Company’s common stock over the three-day period before and after the terms of the acquisition were agreed upon and announced. The acquisition has been accounted for using the purchase method. Accordingly, the results of operations of InterAct subsequent to April 30, 2002 have been included in the Company’s statements of operations for the three and six months ended June 30, 2002. The purchase consideration allocation is as follows:

         
    (In Millions)
Tangible net assets
  $ 1.0  
Goodwill
    6.9  
 
   
 
Total purchase consideration allocation
  $ 7.9  
 
   
 

         The summary table below, prepared on an unaudited pro forma basis, combines the Company’s consolidated results of operations with InterAct’s results of operations as if the acquisition took place on January 1, 2001 (in thousands, except per share data).

                 
    Six Months Ended June 30,
   
    2001   2002
   
 
Revenue
  $ 19,304     $ 30,774  
Net loss
    (30,711 )     (3,600 )
Basic and diluted net loss per share
    (0.65 )     (0.07 )

         The pro forma results for the six months ended June 30, 2001 and June 30, 2002 combine the Company’s results for the six months ended June 30, 2001 and June 30, 2002, respectively, with the results of InterAct for the period from January 1, 2001 through June 30, 2001 and January 1, 2002 through April 30, 2002. The pro forma results are not necessarily indicative of the results of operations that would have occurred if the acquisition had been consummated on January 1, 2001. In addition, they are not intended to be a projection of future results and do not reflect any synergies that might be achieved from the combined operations.

(3)   RESTRUCTURING

         The Company’s restructuring activities included workforce reductions, the sale or disposition of assets, contract cancellations and the closure of several remote sales offices. The Company recorded charges totaling $9.5 million in 2000 and $1.7 million in 2001. In the first and second quarters of 2002, the Company recorded charges of $0.2 and $0.4 million, respectively, associated with offices that remain vacant while the Company continues its efforts to sublease these facilities.

         Restructuring reserves and activity for the first six months of 2002 are detailed below (in thousands):

                                 
            Restructuring                
    Reserve Balance   Reserve           Reserve Balance
    December 31, 2001   Adjustments   Payments   June 30, 2002
   
 
 
 
Closure of remote sales facilities
  $ 1,576     $ 584     $ 537     $ 1,623  
 
   
     
     
     
 

         At June 30, 2002, the Company’s restructuring reserves totaled $1.6 million, of which $0.9 is current and solely relates to lease costs, which will be relieved as payments are made. The Company adjusts its restructuring reserves based on what we believe will be the most probable outcome. As a result, facility reserves may increase or decrease based on the ability to sublease vacant spaces, which are under non-cancelable operating leases expiring at various dates through 2005. Through June 30, 2002, the Company has been successful in subleasing five facilities and terminating four facility lease commitments.

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         Future minimum sublease receivables for the five subleased facilities, as of June 30, 2002, approximate $1.9 million that will be received through August 2005. As of June 30, 2002, the facility reserve was comprised of commitments associated with five offices. The minimum lease payments for the five offices total approximately $76,000 per month and total future minimum lease payments approximate $2.0 million at June 30, 2002. The actual cost savings the Company anticipated as a result of this restructuring effort have been realized with the exception of the restructuring costs associated with the closure of remote sales facilities. Due to the current real estate market, it has taken the Company longer than expected to sublease or otherwise terminate its lease obligations in certain cities. The Company continually monitors and adjusts, as warranted, its restructuring reserve associated with remote sales facilities based on current facts and circumstances. A failure to reduce or eliminate the commitment on the five remaining offices in a timely fashion will cause the Company to make unfavorable adjustments to the restructuring reserve in subsequent quarters. Additionally, the Company will continue to expend cash on its monthly commitment on these facilities.

(4)   COMMITMENTS AND CONTINGENCIES
 
(a)   Operating Leases

         The Company leases office facilities under various operating leases that expire through 2009. Two of the office facilities are leased from entities that are controlled by executive officers or directors of the Company. Most of the remaining facilities are satellite sales offices. As indicated in Note 3, the Company is in the process of attempting to sublease or otherwise minimize its net commitment with respect to five offices. Through June 30, 2002, we have been successful in terminating four facility leases and subleasing five facilities. Total future minimum lease payments, not including any reductions for subleases and other potential reductions, under all operating leases, approximate $12.3 million at June 30, 2002. Future minimum sublease receivables for the five subleased facilities, as of June 30, 2002, approximate $1.9 million to be received by the Company through August 2005.

(b)   Purchase Commitments

         The Company has commitments for bandwidth usage and telephony services with various service providers. The total commitment as of June 30, 2002 is approximately $35.9 million to be expended through 2005. Some of these agreements may be amended to either increase or decrease the minimum commitments during the life of the contract.

(c)   Employment Contracts

         The Company has an employment agreement with one of its executive officers. The agreement continues until terminated by the executive or the Company, and provides for a termination payment under certain circumstances. As of June 30, 2002, the Company’s liability would be approximately $337,500 if the officer was terminated under certain conditions set forth in the agreement.

(d)   Litigation

         From time to time, the Company has been subject to legal proceedings and claims in the ordinary course of business. Currently, we are not aware of any legal proceedings or claims that we believe will have, individually or in the aggregate, a material adverse effect on the Company’s financial position, results of operations or liquidity.

(5)   CUSTOMER CONCENTRATION

         In the three and six months ended June 30, 2002, the Company recorded sales to Qwest Communications International, Inc. (Qwest), of 12.9% and 14.6%, respectively, of total revenue. The receivable due from Qwest at June 30, 2002, all of which was current, was $1.3 million or 12.9% of the Company’s total accounts receivable balance.

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(6)   OFFICER LOANS

         The Company has an unsecured note receivable dated September 7, 2000 due from its Chief Technology Officer in the face amount of $50,000. The note is due September 7, 2005 and bears interest at 6.22%. The balance of the obligation, including accrued interest, at June 30, 2002 was $55,436. This amount is included in the balance sheet in other assets.

         The Company has an unsecured note receivable dated January 24, 2001 due from its President and Chief Executive Officer in the face amount of $100,000. The note is due January 24, 2003 and bears interest at 8.00%. The balance of the obligation, including accrued interest, at June 30, 2002 was $111,419. This amount is included in the balance sheet in prepaid expenses and other current assets.

(7)   RECENT ACCOUNTING PRONOUNCEMENTS

         In August 2001, the Financial Accounting Standards Board (FASB) issued Statement of Financial Accounting Standard No. 143 (SFAS 143), “Accounting for Obligations Associated with the Retirement of Long-Lived Assets.” SFAS 143 establishes accounting standards for the recognition and measurement of an asset retirement obligation and its associated asset retirement cost. It also provides accounting guidance for legal obligations associated with the retirement of tangible long-lived assets. SFAS 143 is effective in fiscal years beginning after June 15, 2002, with early adoption permitted. We expect that the provisions of SFAS 143 will not have a material impact on our consolidated results of operations and financial position upon adoption. We plan to adopt SFAS 143 effective January 1, 2003.

         In April 2002, the Financial Accounting Standards Board (FASB) issued Statement of Financial Accounting Standard No. 145 (SFAS 145), “Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections.” SFAS 145 updates, clarifies and simplifies existing accounting pronouncements. SFAS 145 rescinds Statement 4, which required all gains and losses from extinguishments of debt to be aggregated and, if material, classified as an extraordinary item, net of related income tax effect. As a result, the criteria in Opinion 30 will now be used to classify those gains and losses. Statement 64 amended Statement 4, and is no longer necessary because Statement 4 has been rescinded. Statement 44 was issued to establish accounting requirements for the effects of transition to the provisions of the Motor Carrier Act of 1980. Because the transition has been completed, Statement 44 is no longer necessary. SFAS 145 amends Statement 13 to require that certain lease modifications that have economic effects similar to sale-leaseback transactions are accounted for in the same manner as sale-leaseback transactions. This amendment is consistent with the FASB’s goal of requiring similar accounting treatment for transactions that have similar economic effects. SFAS 145 also makes technical corrections to existing pronouncements.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

         This Report on Form 10-Q contains forward-looking statements, including without limitation, statements containing the words “believes,” “anticipates,” “expects,” and words of similar import and statements regarding our strategy, financial performance, and our operations that involve risks and uncertainties. Our actual results may differ significantly from the results discussed in the forward-looking statements. Factors that might cause such a difference include, but are not limited to, those discussed in the subsection entitled “Additional Risk Factors that May Affect Our Operating Results and The Market Price of Our Common Stock.” Readers are urged to carefully review and consider the various disclosures made in this report and in our other reports filed with the SEC that attempt to advise interested parties of certain risks and factors that may affect our business. This analysis should be read in conjunction with our consolidated financial statements and related notes and Management’s Discussion and Analysis of Financial Condition and Results of Operations included in our Form 10-K (Commission File No. 000-31045), filed on March 27, 2002. You should also read this analysis in conjunction with our condensed consolidated financial statements and related notes that begin on page 3.

Overview

         We provide integrated Web conferencing services that offer simple, reliable and cost-effective tools for everyday business meetings and events. These services offer a continuum of real-time, interactive communications tools for businesses, including automated phone conferencing, Web conferencing for Web presentations with online controls and advanced collaboration tools, which allow users, among other things, to share applications, tour the Web and whiteboard ideas online. Our business model is largely usage-based, which generally means that our customers only pay for the services they use. We sell these services to large and medium-sized corporations in various markets, as well as to resellers of conferencing and communications services through our direct and indirect sales channels.

         We have incurred losses since commencing operations and, as of June 30, 2002, we had an accumulated deficit of $172.3 million. Our net loss was $12.9 million and $1.9 million for the three months ended June 30, 2001 and 2002, respectively, and $30.9 million and $3.8 million for the six months ended June 30, 2001 and 2002, respectively. We have not achieved profitability on a quarterly or annual basis. We intend to continue to develop our proprietary systems and services, expand our infrastructure, and increase our sales efforts. We expect to continue to incur losses at least through 2002, particularly due to significant non-cash charges for amortization of deferred stock-based compensation and depreciation expense. Despite the progress we have made in managing and controlling expenses, we will need to generate higher revenue to support expected expenses and to achieve and sustain profitability.

         On April 17, 2002, we entered into a definitive agreement to acquire substantially all of the assets of InterAct Conferencing, LLC (InterAct), a nationwide reseller of audio and web conferencing services. On April 30, 2002, we completed the acquisition. As a result of the acquisition we have expanded our sales force. The acquisition also has positively impacted revenue and reduced our net loss for the quarter. In connection with the acquisition, we also assumed certain liabilities of InterAct as of April 30, 2002, consisting primarily of accounts payable and a $125,000 line of credit. We also assumed a facility lease obligation of approximately $0.7 million associated with a building that is partially owned by the President and Chief Executive Officer of InterAct who became an officer of the Company upon the completion of the acquisition. Effective May 1, 2002, the results of InterAct’s operations are included in our consolidated financial statements. The aggregate purchase consideration paid to InterAct was approximately $7.9 million, including $3.8 million in cash, 1,200,982 shares of our common stock valued at $4.0 million and $0.1 million in acquisition related expenses. In addition, 997,599 shares of the Company’s common stock were deemed to represent contingent purchase consideration and accordingly, the Company recorded $3.4 million in deferred stock-based compensation, which will be expensed over three years. The value of the common stock issued was determined based on the average market price of our common stock over the three-day period before and after the terms of the acquisition were agreed upon and announced. The purchase price of $7.9 million was allocated as follows: $1.0 million was allocated to the net assets acquired and $6.9 million was allocated to goodwill.

         Prior to our restructuring in January 2001, we derived revenue from services other than our Web conferencing services. Revenue attributable to our Web conferencing services represented 99% and 95% of our total revenue for the three and six months ended June 30, 2001, respectively. As part of the restructuring announced in January 2001, we indicated our intent to

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primarily focus on our core Web conferencing service offerings. Accordingly, the second quarter of 2001 was the final quarter in which revenue was generated from Webcasting and Talking Email as we satisfied legacy commitments made to customers. Revenue attributable to our Web conferencing services represented 100% of our total revenue for the three and six months ended June 30, 2002. The following describes how we recognize revenue for the services we have offered in 2001 and 2002.

  Web and Phone Conferencing Revenue. Revenue for our Web and Phone Conferencing service is generally based upon the actual time that each participant is on the phone or logged onto the Web. Similarly, a customer is charged a per-minute, per-user fee for each participant listening and viewing a live or recorded simulcast. In addition, we charge customers a one-time fee to upload visuals for a phone conference or a recorded simulcast. We recognize revenue from our Web and Phone Conferencing services as soon as a call or simulcast of a call is completed. We recognize revenue associated with any initial set-up fees ratably over the term of the contract.
 
  Web Conferencing Pro Revenue. Revenue for our Web Conferencing Pro service, formerly called Collaboration, is derived from a concurrent user and usage fee in addition to event fees or, in more limited cases, a software license fee. Revenue from concurrent user fees is recognized monthly regardless of usage, while usage fees are based upon either monthly connections or minutes used. Event fees are generally hourly charges that are recognized as the events take place. We recognize revenue associated with any initial set-up fees ratably over the term of the contract. Revenue from software license agreements is recognized upon shipment of the software when all the following criteria have been met: persuasive evidence of an arrangement exists; delivery has occurred; the fee is fixed or determinable; collectibility is probable; and vendor specific objective evidence is available for the fair value of all undelivered elements.
 
  Webcasting Revenue (former service). Prices and specific service terms were usually negotiated in advance of service delivery. We recognized revenue from live event streaming when the content was broadcast over the Internet. We recognized revenue from encoding recorded content when the content became available for viewing over the Internet. We recognized revenue from pre-recorded content hosting ratably over the hosting period.
 
  Talking Email Revenue (former service). Prices and specific service terms were negotiated in advance of service delivery. We recognized revenue, including any setup fees, ratably over the life of the contract.

         Our cost of revenue consists primarily of telecommunication expenses, depreciation of network and data center equipment, Internet access fees and fees paid to network providers for bandwidth, equipment maintenance contract expenses, compensation and benefits for operations personnel and allocated overhead. Our telecommunication expenses are variable and directly correlate to the use of our services. Our depreciation, Internet access and bandwidth expenses, equipment maintenance expenses and compensation expenses generally increase as we increase our capacity and build our infrastructure. We will continue to make investments in our infrastructure, however, we do not expect a need for large-scale capital expenditures in 2002. As a result, we expect expenses for depreciation, Internet access and bandwidth expenses to slightly increase in absolute dollars. We expect that our current capacity and infrastructure, coupled with the capital expenditures we have made and we expect to make in 2002, will accommodate our revenue projections through 2002. We have a limited number of sources for our telephony services. One of our suppliers is WorldCom, which filed for Chapter 11 bankruptcy protection in July 2002. If WorldCom were to terminate or interrupt services, we would experience difficulties in obtaining alternative sources on commercially reasonable terms, if at all, and would experience an increase in our variable telephony cost.

         We incur sales and marketing expenses that consist primarily of the salaries, commissions and benefits for our sales and marketing personnel, remote sales offices expenses, market research, sales lead generation and telemarketing expenses and allocated overhead. In the fourth quarter of 2000 and continuing into the first quarter of 2001 we streamlined our sales force, renegotiated certain sales and marketing commitments and consolidated certain remote sales offices and we believe that we have experienced substantially all the benefits of these cost savings initiatives. We expect sales and marketing expenses to increase, particularly as a result of the increase in sales and marketing headcount associated with the InterAct acquisition, however, we expect the percentage increase will be at a lower rate than our projected percentage revenue growth.

         We incur research and development expenses that consist primarily of salaries and benefits for research and development personnel, equipment maintenance contract expenses and allocated overhead. We expense research and development costs as they are incurred, except for certain capitalized costs associated with internally developed software. We capitalized $119,000 and $117,000 of internally developed software in the first and second quarters of 2002, respectively. We

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expect to continue to make investments in research and development and anticipate that these expenditures will increase in terms of absolute dollars over the remainder of the year, however, we expect them to decrease as a percentage of revenue over time.

         We incur general and administrative expenses that consist primarily of expenses related to finance, human resources, administrative and general management activities, including legal, accounting and other professional fees in addition to other general corporate expenses. We expect general and administrative expenses to remain relatively flat in terms of absolute dollars, however, we expect them to decrease as a percentage of revenue over time.

         Since our inception, we have used stock-based compensation for employees, consultants and members of our board of directors to attract and retain strong business and technical personnel. During the three and six months ended June 30, 2002 we recorded $3.5 million and $3.6 million of deferred stock-based compensation, respectively, and we expensed $0.8 million and $1.4 million related to stock-based compensation, respectively. $3.4 million of the deferred stock-based compensation we recorded in the second quarter of 2002 relates to 997,599 shares of common stock issued simultaneously with the closing of the InterAct acquisition, which is being held in escrow and is scheduled to be released in equal one-third increments and will be expensed over three years, beginning in May 2002. The stock held in escrow is contingent upon certain employment obligations of Carolyn Bradfield, the President and Chief Executive Officer of InterAct. The value of these escrowed shares was determined based on the average market price of our common stock over the three-day period before and after the terms of the acquisition were agreed upon and announced. Additionally, we also reversed $0.3 million and $0.4 million of deferred stock-based compensation related to the cancellation of unvested stock options for the three and six months ended June 30, 2002. Stock-based compensation amounts are based on the excess of the fair value of our common stock on the date of grant or sale over the option exercise price or stock purchase price. Compensation expense related to stock options is amortized over the vesting period of the options, which range from one to four years. We expect to incur stock-based compensation expense of approximately $1.5 million over the remainder of 2002, $2.5 million in 2003, $1.2 million in 2004 and $0.4 million in 2005 for common stock issued or stock options awarded to our employees or members of our board of directors through June 30, 2002, under our stock compensation plans and the common stock held in escrow as a result of the InterAct acquisition.

Other Data

         We evaluate operating performance based on several factors, including our primary internal financial measure of loss before amortization and other charges (“LBAC”). Consistent with our increased focus on controlling capital spending, we measure operating performance after charges for depreciation. This analysis eliminates the effects of considerable amounts of amortization of goodwill recognized in prior years in connection with our acquisition of Contigo Software, Inc., stock-based compensation and the other charges set forth below.

         The calculation of loss before amortization and other charges is as follows (in thousands):

                                 
    Three Months Ended June 30,   Six Months Ended June 30,
   
 
    2001   2002   2001   2002
   
 
 
 
Net loss
  $ (12,932 )   $ (1,921 )   $ (30,913 )   $ (3,770 )
Add: Amortization of goodwill
    6,626             13,252        
Add: Stock-based compensation expense
    1,037       787       1,433       1,436  
Add: Loss on sale of common stock
                1,195        
Add: Asset impairment charges
    2,794             2,794        
(Less) Add: Restructuring charges (reversals) and contract termination expenses
    (1,326 )     412       1,255       584  
 
   
     
     
     
 
Loss before amortization and charges
  $ (3,801 )   $ (722 )   $ (10,984 )   $ (1,750 )
 
   
     
     
     
 

         Beginning January 1, 2002, we have a significant reduction or improvement in our net loss because of the issuance of a new accounting standard that eliminates goodwill amortization. As indicated in the LBAC calculation above, we expensed $6.6 million in goodwill amortization in each of the quarters of 2001. As a result of this new accounting standard, which became

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effective January 1, 2002, we are no longer expensing goodwill amortization and, correspondingly, our net loss has decreased relative to prior periods in which we did expense significant amounts of goodwill amortization. The trends depicted by the LBAC calculation indicate that we have been successful in significantly reducing both our net loss as well as LBAC, primarily as a result of our efforts to control operating costs while simultaneously increasing revenue. For the three months and six months ended June 30, 2001 as compared with the three and six months ended June 30, 2002, our net loss decreased by $11.0 million and by $27.1 million, respectively. For the three months and six months ended June 30, 2001 as compared with the three and six months ended June 30, 2002, our LBAC decreased by $3.1 million and by $9.2 million, respectively.

         The funds depicted by LBAC are not available for our discretionary use due to debt service, debt maturities and other commitments that we have made. Cash flow calculated in accordance with generally accepted accounting principles is as follows: net cash used by operations was $2.9 million and $10.9 million for the three and six months ended June 30, 2001, respectively, and net cash provided by operations was $0.8 million and $1.2 million for the three and six months ended June 30, 2002, respectively; net cash used by investing activities was $0.9 million and $1.4 million for the three and six months ended June 30, 2001, respectively, and $5.1 million and $7.2 million for the three and six months ended June 30, 2002, respectively; net cash used by financing activities was $0.4 million and $0.7 million for the three and six months ended June 30, 2001, respectively, and $0.2 million and $0.3 million for the three and six months ended June 30, 2002, respectively. LBAC should be considered in addition to, not as a substitute for, net loss and other measures of financial performance reported in accordance with generally accepted accounting principles. LBAC is a measure of operating performance and liquidity that is commonly reported and widely used by analysts, investors and other interested parties because it eliminates significant non-cash charges and other charges to earnings. However, LBAC as used by us may not be comparable to similarly titled measures reported by other companies.

Results of Operations

Three and Six Months Ended June 30, 2002 Compared to Three and Six Months Ended June 30, 2001

         Revenue. Total revenue increased by $6.3 million from $9.1 million for the quarter ended June 30, 2001 to $15.4 million for the quarter ended June 30, 2002. Total revenue increased by $11.2 million from $18.1 million for the six months ended June 30, 2001 to $29.3 million for the six months ended June 30, 2002. The increase was primarily due to increased customer account penetration and the addition of new customers, including the customers we acquired as a result of the acquisition of InterAct in the second quarter of 2002. Additionally, we amended a contract with one of our customers to reflect increased utilization of our services by this customer. The effect of this amendment will terminate an existing agreement early on September 30, 2002. As such, we recorded $0.8 million in revenue from this customer in the second quarter of 2002 and expect to record a similar amount in the third quarter of 2002. Any future revenue derived from this customer is expected to be based on usage of our services. Since the restructuring announced in January 2001, we have focused on our core Web conferencing service offerings. Accordingly, the second quarter of 2001 was the final quarter in which revenue was generated from Webcasting and Talking Email as we satisfied legacy commitments made to customers.

         Cost of Revenue. Cost of revenue increased $1.7 million from $5.6 million for the three months ended June 30, 2001 to $7.3 million for the three months ended June 30, 2002. Cost of revenue increased $2.4 million from $11.8 million for the six months ended June 30, 2001 to $14.2 million for the six months ended June 30, 2002. Depreciation expense decreased $0.4 million for the quarter ended June 30, 2002 over the quarter ended June 30, 2001 primarily due to the write-down of particular assets to their fair value in the second quarter of 2001. We are not recording any depreciation expense on assets no longer in use and held for disposal. Telecommunication costs increased $2.1 million for the quarter ended June 30, 2002 over the quarter ended June 30, 2001. This increase resulted from additional telephony charges consistent with increased use of our Web and Phone Conferencing service. Depreciation expense decreased $1.1 million for the six months ended June 30, 2002 over the six months ended June 30, 2001 primarily due to the write-down of particular assets to their fair value in the second quarter of 2001. Telecommunication costs increased $4.1 million for the six months ended June 30, 2002 over the six months ended June 30, 2001, consistent with increased use of our Web and Phone Conferencing service. Maintenance and repairs expense decreased $0.6 million for the six months ended June 30, 2002 over the six months ended June 30, 2001. This decrease resulted primarily from the reduction of maintenance costs associated with the equipment we took out of service in the second quarter of 2001.

         Sales and Marketing. Sales and marketing expense increased $0.3 million from $4.5 million for the three months ended June 30, 2001 to $4.8 million for the three months ended June 30, 2002. Sales and marketing expense decreased $2.2 million from $11.2 million for the six months ended June 30, 2001 to $9.0 million for the six months ended June 30, 2002.

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Expenses related to advertising and promotion decreased $0.2 million for the three months ended June 30, 2002 over the same period in 2001. In the second quarter of 2001 we incurred $0.3 million in expenses related to our name change. Personnel and payroll related expenses increased $0.6 million from the three months ended June 30, 2001 as compared to the three months ended June 30, 2002 due to increased headcount associated with the Company’s acquisition of InterAct in April 2002. Allocated depreciation expense increased $0.4 million from the three months ended June 30, 2001 to the three months ended June 30, 2002 also on account of increased sales and marketing headcount. Expenses related to advertising and promotion decreased $1.7 million for the six months ended June 30, 2002 from the six months ended June 30, 2001. For the six months ended June 30, 2001 we incurred $0.6 million in expenses related to our name change. Expenses related to outside services decreased $0.6 million for the six months ended June 30, 2002 from the six months ended June 30, 2001. Offsetting these decreases, allocated depreciation expense increased $0.7 million for the six months ended June 30, 2002 from the six months ended June 30, 2001 on account of increased headcount.

         Research and Development. Research and development expense increased $0.9 million from $1.2 million for the three months ended June 30, 2001 to $2.1 million for the three months ended June 30, 2002. Research and development expense increased $1.4 million from $2.7 million for the six months ended June 30, 2001 to $4.1 million for the six months ended June 30, 2002. Personnel and payroll related expenses increased $0.5 million for the three months ended June 30, 2002 from the three months ended June 30, 2001 as a result of an increase in headcount and salaries. The remainder of the increase for the three months ended June 30, 2002 over the three months ended June 30, 2001 is explained by a $0.3 million increase in allocated depreciation and a $0.1 million increase in maintenance and repairs. Personnel and payroll related expenses increased $0.6 million for the six months ended June 30, 2002 over the six months ended June 30, 2001. The remainder of the increase for the six months ended June 30, 2002 over the six months ended June 30, 2001 is related to allocated depreciation and maintenance and repair expenses.

         General and Administrative. General and administrative expense increased $0.1 million from $1.8 million for the three months ended June 30, 2001 to $1.9 million for the three months ended June 30, 2002. General and administrative expense decreased $0.3 million from $4.0 million for the six months ended June 30, 2001 to $3.7 million for the six months ended June 30, 2002. Bonuses and depreciation expense increased slightly and were offset by a reduction in outside services for the three months ended June 30, 2002 over the three months ended June 30, 2001. Expenses related to outside services decreased $0.3 million for the six months ended June 30, 2002 over the six months ended June 30, 2001. In the first quarter of 2001, we incurred $0.2 million in royalty expenses pertaining to a contract that was terminated during the quarter. Offsetting this decrease, allocated depreciation increased $0.2 million for the six months ended June 30, 2002 over the same period in 2001.

         Amortization of Goodwill. Amortization of goodwill was $6.6 million and $13.3 million for the three and six months ended June 30, 2001, respectively, as result of our acquisition of Contigo in June 2000. In 2002, Statement of Financial Accounting Standards No. 142 (SFAS 142), “Goodwill and Other Intangible Assets” became effective and as a result, we will not amortize approximately $38.7 million in net goodwill over the next two years. In addition, we recorded $6.9 million in goodwill as a result of the InterAct acquisition. At June 30, 2002, we had approximately $45.6 million in goodwill which we will test for impairment on an annual basis.

         Stock-Based Compensation Expense. Stock-based compensation expense decreased $0.2 million from $1.0 million for the three months ended June 30, 2001 to $0.8 million for the three months ended June 30, 2002. Stock-based compensation expense remained consistent for the six months ended June 30, 2001 and June 30, 2002. Prior to our initial public offering, options and stock purchase rights were granted at less than the estimated initial public offering price resulting in deferred compensation charges, which are being recognized over vesting periods ranging from one to four years. $3.4 million of the deferred stock-based compensation we recorded in the second quarter of 2002 relates to 997,599 shares of common stock issued simultaneously with the closing of the InterAct acquisition, which are being held in escrow and are scheduled to be released in equal one-third increments and will be expensed over three years, beginning in May 2002.

         Restructuring Charges. In the fourth quarter of 2000, we began an assessment of our cost structure and in December 2000, our board of directors approved a plan of restructuring, which was announced in January 2001. In connection with this restructuring, we streamlined our operations to focus on our core Web conferencing service offerings. Additionally, in connection with streamlining operations, we refocused our marketing strategy, reduced our workforce and closed several leased office facilities. We recorded charges totaling $9.5 million in 2000 and $1.7 million in 2001. In the first and second quarters of 2002, we recorded a charge of $0.2 million and $0.4 million, respectively, associated with offices that remain

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vacant while we continue our efforts to sublease these facilities. At June 30, 2002, the restructuring reserves totaled $1.6 million, of which $0.9 is current and solely relates to lease costs, which will be relieved as payments are made. We adjust our restructuring reserves based on what we believe will be the most probable outcome. As a result, facility reserves may increase or decrease based on the ability to sublease vacant spaces, which are under non-cancelable operating leases expiring at various dates through 2005. Through June 30, 2002, we have been successful in subleasing five facilities and terminating four facility lease commitments. As of June 30, 2002, the facility reserve was comprised of commitments associated with five offices. The actual cost savings we anticipated as a result of this restructuring effort have been realized with the exception of the restructuring costs associated with the closure of remote sales facilities. Due to the current real estate market, it has taken us longer than expected to sublease or otherwise terminate our lease obligations in certain cities. However, we continually monitor and adjust, as warranted, our restructuring reserve associated with remote sales facilities based on current facts and circumstances. A failure to reduce or eliminate the commitment on the five remaining offices in a timely fashion will cause us to make unfavorable adjustments to the restructuring reserve in subsequent quarters.

         Other Income (Expense). Interest income decreased $0.3 million from $0.4 million for the three months ended June 30, 2001 to $0.1 million for the three months ended June 30, 2002. Interest income decreased $0.6 million from $0.9 million for the six months ended June 30, 2001 to $0.3 million for the six months ended June 30, 2002. The decrease was related to higher cash balances and higher interest rates in 2001 compared to 2002. Interest expense remained flat at $0.1 million and $0.2 for the three and six months ended June 30, 2001 and 2002. In the first quarter of 2001, we recorded a $1.2 million realized loss on the sale of an investment.

Liquidity and Capital Resources

         As of June 30, 2002, cash and cash equivalents were $28.0 million, a decrease of $6.3 million compared with cash and cash equivalents held as of December 31, 2001.

         Net cash used in operations was $10.9 million and net cash provided by operations was $1.2 million for the six months ended June 30, 2001 and 2002, respectively. Cash used in operations decreased significantly from the first six months of 2001 as compared to the first six months of 2002 as we generated positive cash flows from operations in the first six months of 2002. The improvement is due to a significant decrease in our operating loss, an increase in accounts payable, a decrease in prepaid expenses and other assets partially offset by lower non-cash expenses, an increase in accounts receivable and a decrease in deferred revenue.

         Net cash used by investing activities was $1.4 and $7.2 million for the six months ended June 30, 2001 and 2002, respectively. Net cash used by investing activities in 2001 and 2002 primarily related to capital expenditures for equipment purchases. Capital expenditures increased significantly in the first six months of 2002 from 2001 as we purchased additional equipment to increase our capacity in conjunction with increases in revenue. Overall, we expect capital expenditures to increase in 2002 over 2001 due to planned capital expenditures for equipment upgrades and additional capacity. Additionally, we paid, net of cash received, $2.8 million to InterAct in connection with the acquisition of substantially all of their assets on April 30, 2002.

         Net cash used by financing activities was $0.7 million for the six months ended June 30, 2001 and $0.3 million for the six months ended June 30, 2002. Cash used by financing activities in 2001 was primarily due to debt service payments. Cash used by financing activities in 2002 was primarily due to debt service payments offset by cash proceeds from the exercise of common stock options.

         As of June 30, 2002, we had approximately $3.9 million in total debt obligations outstanding, of which approximately $1.7 million was current.

         In October 2001, we entered into a loan and security agreement with a bank that consisted of a $7.25 million revolving line of credit and a $5.0 million term loan. Advances under the revolving line of credit are limited to $7.25 million or 80% of eligible accounts receivable as defined in the agreement. The revolving line of credit is available through February 28, 2003. Advances under the revolving line of credit may be repaid and re-borrowed at any time prior to the maturity date. At June 30, 2002, we did not have an outstanding balance under the revolving line of credit and the additional liquidity available to us, based on eligible accounts receivable, was $6.8 million. The loan and security agreement is subject to compliance with covenants, including minimum liquidity coverage, minimum quick ratio and maximum quarterly operating

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losses adjusted for interest, taxes, depreciation, amortization and other non-cash charges. Should we fail to comply with the loan and security agreement covenants and we are unable to cure the covenant violation or obtain a waiver of the covenant violation, we may be unable to borrow under the revolving line of credit and also may be forced to repay the outstanding balance on the term loan. The loan and security agreement also prohibits us from paying any dividends without the bank’s prior written consent. However, we have never paid any cash dividends on our common stock and intend to retain all earnings, if any, for use in our business and do not anticipate paying any cash dividends on our common stock in the foreseeable future. We continually monitor our compliance with all loan covenants and at June 30, 2002 we were in compliance with all loan covenants.

         We also receive funds from time to time from the exercise of options or similar rights to purchase shares of our common stock. We have no other material external sources of liquidity.

         Although our cash balance decreased $6.3 million in the first six months of 2002, we generated positive cash flows from operations for the third consecutive quarter. Looking ahead we expect both our debt service payments and cash basis capital expenditures to increase in 2002 over 2001. Additionally, we paid $2.8 million to InterAct in connection with the acquisition of substantially all of their assets. We expect to expend $0.8 million in the fourth quarter of 2002 when the escrowed funds in connection with the InterAct transaction are released. We also expect proceeds from the exercise of common stock options; however, it is not possible to estimate what impact this will have during 2002.

         We obtain a significant portion of our liquidity from operating cash flows. Our customer base consists of a large number of geographically dispersed customers diversified across several industries. In the first and second quarters of 2002, we recorded sales to Qwest Communications International, Inc. of 16.6% and 12.9%, respectively, of total revenue. The receivable due from Qwest at June 30, 2002, all of which was current, was $1.3 million or 12.9% of our total accounts receivable balance. We are currently working with Qwest to utilize its own telephone network to deliver our services. When this transition takes place we expect reduced revenue from Qwest with higher gross margins. Our operating cash flows could be adversely affected in the event Qwest experiences financial difficulties that affect its ability to pay us in a timely fashion.

         In the third quarter of 2001, the board of directors of Evoke Communications Europe unanimously approved a plan of liquidation and dissolution and, as a result, Evoke Communications Europe is being liquidated and its operations have ceased. We recorded an impairment charge of $1.8 million in 2001, which represented the excess of the note receivable from Evoke Communications Europe over the cash and equipment we expect to receive. In the fourth quarter of 2001, we received equipment valued at $1.8 million. In the six months ended June 30, 2002 we received approximately $0.8 million in cash. We anticipate receiving, prior to December 31, 2002, the remaining balance of approximately $0.2 million.

         As of June 30, 2002, our purchase commitments for bandwidth usage and telephony services were approximately $35.9 million and will be expended over the next four years. Some of these agreements may be amended to either increase or decrease the minimum commitments during the lives of the contract.

         We lease office facilities under various operating leases that expire through 2009. A large number of these facilities are satellite sales offices that typically average 3,000 square feet. Total future minimum lease payments, under all operating leases, as of June 30, 2002 are approximately $12.3 million. We are in the process of attempting to sublease or otherwise minimize our lease commitments with respect to five offices, and to the extent we are successful in subleasing or otherwise relieving ourselves of the lease obligations, these facility lease commitments, net of any subleases, will decrease. Through June 30, 2002, we have been successful in terminating four facility leases, thereby relieving ourselves of any future obligation, and we have been successful in subleasing five facilities. Future minimum sublease receivables for the five subleased facilities, as of June 30, 2002, approximate $1.9 million that we expect to receive through August 2005.

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         Our contractual obligations and commitments to make future payments as of June 30, 2002 are as follows (in thousands):

                                         
    Payments Due by Period
   
    Total   Less than 1   2-3 years   4-5 years   Over 5 years
   
  year  
 
 
           
                       
Long-term debt
  $ 3,893     $ 1,671     $ 2,222     $     $  
Operating leases
    12,289       2,822       4,940       2,627       1,900  
Unconditional purchase obligations
    35,896       15,819       19,525       493       59  
 
   
     
     
     
     
 
Total contractual obligations and commitments
  $ 52,078     $ 20,312     $ 26,687     $ 3,120     $ 1,959  
 
   
     
     
     
     
 

         We expect that existing cash resources and the credit facility we obtained in October 2001 will be sufficient to fund our anticipated working capital and capital expenditure needs for at least the next twelve months. We expect our cash flows will continue to improve and will eventually enable us to consistently maintain positive cash flows from operations, and that existing cash reserves will therefore be sufficient to meet our capital requirements during this period. We base our expenses and expenditures in part on our expectations of future revenue levels. If our revenue for a particular period is lower than expected, we may take steps to reduce our operating expenses accordingly. If cash generated from operations is insufficient to satisfy our liquidity requirements, we may seek to sell additional public or private equity securities or obtain additional debt financing. Additional financing may not be available at all or, if available, may not be obtainable on terms favorable to us. If we are unable to obtain additional financing, we may be required to reduce the scope of our planned technology and product development and sales and marketing efforts, which could harm our business, financial condition and operating results. Additional financing may also be dilutive to our existing stockholders.

Critical Accounting Policies and Estimates

         Our critical accounting policies and estimates are included in our Form 10-K, filed on March 27, 2002.

Additional Risk Factors That May Affect Our Operating Results and The Market Price Of Our Common Stock

         You should carefully consider the risks described below. The risks and uncertainties described below are not the only ones we face. If any of the following risks actually occur, our business, financial condition or results of operations could be materially and adversely affected. In that case, the trading price of our common stock could decline, and you may lose all or part of your investment.

You should not rely on forward-looking statements because they are inherently uncertain.

         This document contains certain forward-looking statements that involve risks and uncertainties. We use words such as “anticipate,” “believe,” “expect,” “future,” “intend,” “plan” and similar expressions to identify forward-looking statements. These statements are only predictions. Although we believe that the expectations reflected in these forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements. You should not place undue reliance on these forward-looking statements, which apply only as of the date of this document. Our actual results could differ materially from those anticipated in these forward-looking statements for many reasons, including the risks faced by us and described on the following pages and elsewhere in this document. We assume no obligation to update the forward-looking statements included in this document.

         We believe it is important to communicate our expectations to our investors. However, there may be events in the future that we are not able to predict accurately or over which we have no control. The risk factors listed below, as well as any cautionary language in this document, provide examples of risks, uncertainties and events that may cause our actual results to differ materially from the expectations we describe in our forward-looking statements. Before you invest in our common stock, you should be aware that the occurrence of the events described in these risk factors and elsewhere in this document could have a material adverse effect on our business, operating results, financial condition and stock price.

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We have a history of losses, we expect significant continuing losses and we may never attain profitability.

         If we do not achieve or sustain profitability in the future, we may be unable to continue our operations. Our operating costs have exceeded our revenue in each quarter since our inception in April 1997. We have incurred cumulative net losses of approximately $172.3 million from our inception through June 30, 2002 and we anticipate net losses through at least 2002. Our revenue may not continue to grow and we may not achieve or maintain profitability in the future. In addition, we expect to incur significant sales and marketing, research and development, and general and administrative expenses in the future. Accordingly, we must significantly increase our revenue to achieve and maintain profitability and to continue our operations.

We have a limited operating history, which makes it difficult to evaluate our business.

         We have a limited operating history and you should not rely on our recent results as an indication of our future performance. We were incorporated in April 1997 and first recorded revenue in January 1998. We only began commercially offering our Web and Phone Conferencing service in April 1999 and our Web Conferencing Pro service in June 2000. In January 2001, we restructured our company to focus solely on these services. In connection with this restructuring, we made significant changes to our services and growth strategies, our sales and marketing plans, and other operational matters, including a significant reduction in our employee base. As a result, we have a limited relevant operating history and it may be difficult to evaluate an investment in our company, and we cannot be certain that our business model and future operating performance will yield the results that we intend. In addition, the rapidly changing nature of the Web conferencing market makes it difficult or impossible for us to predict future results, and you should not expect our future revenue growth to equal or exceed our recent growth rates. Our business strategy may be unsuccessful and we may be unable to address the risks we face in a cost-effective manner, if at all.

We may fail to meet market expectations because of fluctuations in our quarterly operating results, which would cause our stock price to decline.

         As a result of our limited operating history, increased competition, the rapidly changing market for our services and the other risks described in this section, our quarterly operating results have varied significantly from period to period in the past and are likely to continue to vary significantly in future periods. For example, our quarterly net loss ranged between $1.8 million and $12.3 million in the four quarters ended June 30, 2002. Our quarterly revenues ranged between $10.1 million and $15.4 million in the four quarters ended June 30, 2002. Many of the factors that may cause fluctuations in our quarterly operating results are beyond our control, such as increased competition and market demand for our services. As a result of these factors and other risks described in this section, our quarterly operating results are difficult to predict and may not meet the expectations of securities analysts or investors. If this occurs, the price of our common stock would decline.

         Additionally, we expect our results will fluctuate based on seasonal sales patterns. Our operating results have shown decreases in our usage-based services around the summer, Thanksgiving, December and New Year holidays. We expect that our revenue during the summer vacation period and during these holiday seasons will not grow at the same rates as compared to other periods of the year because of decreased use of our services by business customers.

We depend on single source suppliers for key components of our infrastructure and a limited number of sources for telephony services, the loss of which could cause significant delays and increased costs in providing services to our existing and prospective customers.

         We purchase key components of our telephony hardware infrastructure from a single supplier. Any extended reduction, interruption or discontinuation in the supply of these components would cause significant delays and increased costs in providing services to our existing and prospective customers. These components form the basis of our audio conferencing infrastructure, upon which the majority of our services rely. In order to continue to expand our infrastructure capacity, we must purchase additional components from this supplier. Because we do not have any guaranteed supply arrangements with this supplier, it may unilaterally increase its prices for these components, and as a result, we could face higher than expected operating costs and impaired operating results. In addition, this supplier could cease supplying us with these components. We also have a limited number of sources for our telephony services. One of these suppliers is WorldCom, which filed for Chapter 11 bankruptcy protection in July 2002. If this supplier were to terminate or interrupt services, we would experience difficulties in obtaining alternative sources on commercially reasonable terms, if at all, or in integrating alternative sources into our technology platform. We also rely on a single supplier for the majority of our storage hardware, which store critical operations data and maintain the

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reliability of our services. If we are required to find alternative sources for such equipment, we may experience difficulty in integrating them into our infrastructure.

A high percentage of our revenue is attributable to repeat customers, including Qwest Communications International, Inc., none of whom are obligated to continue to use our services. The failure of continued use of our services by existing customers could harm our operating results and cause our stock price to decline.

         A high percentage of our revenue is attributable to repeat customer usage of our services. Our customers are not obligated to continue to use our services as we provide our services largely on a usage-based model. As a result, our inability to retain existing customers and sustain or increase their usage of our services could result in lower than expected revenue, and therefore, harm our ability to become profitable and cause our stock price to decline. In addition, because many of our customers have no continuing obligations with us, we may face increased downward pricing pressure that could cause a decrease in our gross margins. Our customers depend on the reliability of our services and we may lose a customer if we fail to provide reliable services for even a single communication event.

         Additionally, we target our services to large companies, including large telecommunications companies, and as a result, we may experience an increase in customer concentration. In particular, during the second quarter of 2002, we recorded sales to Qwest Communications International, Inc., which represented 12.9% of total revenue, which subjects us to a number of risks, including a credit risk that we may not be paid a material portion of outstanding current or future accounts receivables from this customer. If any of these large customers stop using our services or are unable to pay their debts as they become due, our operating results will be harmed.

The growth of our business substantially depends on our ability to successfully develop and introduce new services and features in a timely manner.

         Our growth depends on our ability to develop leading-edge Web conferencing services and features. For example, in the second quarter of 2002, we commercially released our Web Conferencing Pro 5.3 service, an upgrade to the prior 5.1 version of our Web Conferencing Pro service. We may not successfully identify, develop and market Web Conferencing Pro and other new services and features in a timely and cost-effective manner. If the services and features we develop fail to achieve widespread market acceptance or fail to generate significant revenue to offset development costs, our net losses will increase and we may not be able to achieve or sustain profitability. In addition, our ability to introduce new services and features may depend on us acquiring technologies or forming relationships with third parties and we may be unable to identify suitable candidates or come to terms acceptable to us for any such acquisition or relationship. We also may not be able to successfully alter the design of our systems to quickly integrate new technologies.

         In addition, we have experienced development delays and cost overruns in our development efforts in the past and we may encounter these problems in the future. Delays and cost overruns could affect our ability to respond to technological changes, evolving industry standards, competitive developments or customer requirements.

Competition in the Web conferencing services market is intense and we may be unable to compete successfully.

         The market for Web conferencing services is relatively new, rapidly evolving and intensely competitive. Competition in our market will continue to intensify and may force us to reduce our prices, or cause us to experience reduced sales and margins, loss of market share and reduced acceptance of our services.

         Many of our current and potential competitors have larger and more established customer bases, longer operating histories, greater name recognition, broader service offerings, more employees and significantly greater financial, technical, marketing, public relations and distribution resources than we do. As a result, these competitors may be able to spread costs across diversified lines of business, and therefore, adopt aggressive strategies, such as reduced pricing structures and large-scale marketing campaigns, that reduce our ability to compete effectively. Telecommunication providers, for example, enjoy lower per-minute long distance costs as a result of their ownership of the underlying telecommunication network. We expect that many more companies will enter this market and invest significant resources to develop Web conferencing services. These current and future competitors may also offer or develop products or services that perform better than ours.

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         In addition, acquisitions or strategic partnerships involving our current and potential competitors could harm us in a number of ways. For example:

    competitors could acquire or partner with companies with which we have distribution relationships and discontinue our partnership, resulting in the loss of distribution opportunities for our services;
 
    a competitor could be acquired by or enter into a strategic relationship with a party that has greater resources and experience than we do, thereby increasing the ability of the competitor to compete with our services; or
 
    a competitor could acquire or partner with one of our key suppliers.

If we fail to offer competitive pricing, we may not be able to attract and retain customers.

         Because the Web conferencing market is relatively new and still evolving, the prices for these services are subject to rapid and frequent changes. In many cases, businesses provide their services at significantly reduced rates, for free or on a trial basis in order to win customers. Due to competitive factors and the rapidly changing marketplace, we may be required to significantly reduce our pricing structure, which would negatively affect our revenue, margins and our ability to achieve or sustain profitability.

Our business will suffer if our systems fail or become unavailable.

         A reduction in the performance, reliability or availability of our systems will harm our ability to provide our services to our users, as well as harm our reputation. Some of our customers have experienced interruptions in our services in the past due to service or network outages, periodic system upgrades and internal system failures. Similar interruptions may occur from time to time in the future. Because our revenue depends largely on the number of users and the amount of minutes consumed by users, our business will suffer if we experience frequent or extended system interruptions.

         We maintain our primary data facility and hosting servers at our headquarters in Louisville, Colorado, and a secondary data facility in Denver, Colorado. Our operations depend on our ability to protect these facilities and our systems against damage or interruption from fire, power loss, water, telecommunications failure, vandalism, sabotage and similar unexpected events. In addition, a sudden and significant increase in traffic on our systems or infrastructure could strain the capacity of the software, hardware and systems that we use. This could lead to slower response times or system failures. The occurrence of any of the foregoing risks could cause service interruptions and, as a result, materially harm our reputation, negatively affect our revenue, and our ability to achieve or sustain profitability.

If our security system is breached, our business and reputation could suffer.

         We must securely receive and transmit confidential information over public networks and maintain that information on internal systems. Our failure to prevent security breaches could damage our reputation, and expose us to risk of loss or liability. If we fail to provide adequate security measures to protect the confidential information of our customers, our customers may refrain from using our services or potential customers may not choose to use our services, and as a result, our operating results would be harmed. Our servers are vulnerable to computer viruses, physical or electronic break-ins and similar disruptions, which could lead to interruptions, delays or loss of data. We may be required to expend significant capital and other resources to protect against security breaches or to alleviate problems caused by any breach. In addition, our internal systems are accessible to a number of our employees. Although each of these employees is subject to a confidentiality agreement, we may be unable to prevent the misappropriation of this information.

If we do not increase the capacity of our infrastructure in excess of customer demand, customers may experience service problems and choose not to use our services.

         The amount of conferencing events we host has increased significantly. We must continually increase our capacity in excess of customer demand. To rapidly expand our operations and to add customers requires a significant increase in the capacity of our infrastructure. To increase capacity, we may be required to order equipment with substantial development and manufacturing lead times. If we fail to increase our capacity in a timely and efficient manner, customers may experience service problems, such as busy signals, improperly routed conferences, and interruptions in service. Service problems such as these would

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harm our reputation, cause us to lose customers and decrease our revenue, and therefore our ability to achieve or sustain profitability. Conversely, if we overestimate our capacity needs, we will pay for more capacity than we actually use, resulting in increased costs without a corresponding increase in revenue, which would harm our operating results.

Our failure to manage growth could cause substantial increases in our operating costs and harm our ability to achieve profitability and, therefore, decrease the value of our stock.

         Despite our recent restructuring in January 2001, which resulted in, among other things, a significant reduction in the size of our workforce, we have rapidly expanded since inception, and will continue to expand our operations and infrastructure. This expansion has placed, and will continue to place, a significant strain on our managerial, operational and financial resources, particularly as a result of our recent downsizing, and we may not effectively manage this growth. Rapidly expanding our business would require us to invest significant amounts of capital in our operations and resources, which would substantially increase our operating costs. As a result, our failure to manage our growth effectively could cause substantial increases in our operating costs without corresponding increases in our revenue, thereby harming our ability to achieve or sustain profitability. Also, our management may have to divert a disproportionate amount of its attention away from our day-to-day activities and devote a substantial amount of time managing growth. In order to rapidly expand our business we may need to raise additional funds. Any future financing we require may not be available on a timely basis, in sufficient amounts or on terms acceptable to us. If we cannot obtain adequate funds, we may not be able to compete effectively.

Our joint venture with @viso limited was not successful and any additional international expansion may not be successful, which could harm our ability to attract multi-national customers and cause our operating losses to increase.

         We have attempted to expand into international markets and spent significant financial and managerial resources to do so. In particular, we formed a joint venture European subsidiary with @viso Limited, a European-based venture capital firm, to expand our operations to continental Europe and the United Kingdom. Currently, this joint venture subsidiary is in the process of being liquidated and will be dissolved. This decision may harm our strategy to expand internationally and attract multi-national customers. Further, we may not realize any value from the costs associated with starting up this venture. In addition, we may be required to expend significant costs, resources and time to execute this dissolution and liquidation. As a result, our operating results may be harmed and we may not achieve or sustain profitability, thereby causing our stock price to decline.

         If we continue to expand internationally, either alone or with a partner, we would be required to spend additional financial and managerial resources that may be significant. We have limited experience in international operations and may not be able to compete effectively in international markets. We face certain risks inherent in conducting business internationally, such as:

    difficulties in establishing and maintaining distribution channels and partners for our services;
 
    varying technology standards from country to country;
 
    uncertain protection of intellectual property rights;
 
    inconsistent regulations and unexpected changes in regulatory requirements;
 
    difficulties and costs of staffing and managing international operations;
 
    linguistic and cultural differences;
 
    fluctuations in currency exchange rates;
 
    difficulties in collecting accounts receivable and longer collection periods;
 
    imposition of currency exchange controls; and
 
    potentially adverse tax consequences.

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         In addition, our expansion into international markets may require us to develop specific technology that will allow our current systems to work with international telephony systems. We may not develop this technology in a timely manner, in a way to prevent service disruptions or at all.

We may not achieve any benefits from the acquisition of substantially all of the assets of InterAct Conferencing, LLC.

         We may not be able to successfully integrate InterAct’s operations, customers and personnel into our business. The acquisition may further strain our existing financial and managerial controls, and divert management’s attention away from our other business concerns. There may also be unanticipated costs or liabilities associated with the acquisition that may harm our operating results and key InterAct personnel may decide not to work for us. In addition, as a result of the acquisition, we will have operations in multiple facilities in geographically diverse areas. In particular, we have extended our sales force substantially with the acquisition and have transitioned the management of the sales force to the former Chief Executive Officer of InterAct, located in our Georgia facility. We are not experienced in managing facilities, people and operations in geographically diverse areas. We may not sustain the financial results that InterAct has achieved in the past because of integration problems, changes that we are making to InterAct’s operations and the potential loss of customers who may decide not to continue their relationship with us after the acquisition. We could adversely affect the impact of the sales force if we are unsuccessful in the transition of its management.

We may acquire other businesses, form joint ventures and make investments in other companies that could negatively affect our operations and financial results and dilute existing stockholders.

         The pursuit of additional business relationships through acquisitions, joint ventures, or other investment prospects may not be successful, and we may not realize the benefits of any acquisition, joint venture, or other investment.

         We have limited experience in acquisition activities and may have to devote substantial time and resources in order to complete acquisitions. There may also be risks of entering markets in which we have no or limited prior experience. Further, these potential acquisitions, joint ventures and investments entail risks, uncertainties and potential disruptions to our business. For example, we may not be able to successfully integrate a company’s operations, technologies, products and services, information systems and personnel into our business. An acquisition may further strain our existing financial and managerial controls, and divert management’s attention away from our other business concerns. There may also be unanticipated costs associated with an acquisition that may harm our operating results and key personnel may decide not to work for us. These risks could harm our operating results and cause our stock price to decline.

         In addition, if we were to make any acquisitions, we could:

    issue equity securities that would dilute our stockholders;
 
    expend cash;
 
    incur debt;
 
    assume unknown or contingent liabilities; or
 
    experience negative effects on our reported results of operations.

Our Web and Phone Conferencing service may become subject to traditional telecommunications carrier regulation by federal and state authorities, which would increase the cost of providing our services and may subject us to penalties.

         We believe our Web and Phone Conferencing service is not subject to regulation by the Federal Communications Commission or any state public service commission because the services integrate traditional voice teleconferencing and added value Internet services. The FCC and state public service commissions, however, may require us to submit to traditional telecommunications carrier regulations for our Web and Phone Conferencing service under the Communications Act of 1934, as amended, and various state laws or regulations as a provider of telecommunications services. If the FCC or any state public service commission seeks to enforce any of these laws or regulations against us, we could be prohibited from providing the voice aspect of our Web and Phone Conferencing service until we have obtained various federal and state licenses and filed tariffs. We

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believe we would be able to obtain those licenses, although in some states, doing so could significantly delay our ability to provide services. We also would be required to comply with other aspects of federal and state laws and regulations. Subjecting our Web and Phone Conferencing service to these laws and regulations would increase our operating costs, could require restructuring of those services to charge separately for the voice and Internet components, and would involve on-going reporting and other compliance obligations. We also might be subject to fines or forfeitures and civil or criminal penalties for non-compliance.

Our competitors may be able to create systems with similar functionality to ours and third-parties may obtain unauthorized use of our intellectual property.

         The success of our business is substantially dependent on the proprietary systems that we have developed. To protect our intellectual property rights, we currently rely on a combination of trademarks, service marks, trade secrets, copyrights, and confidentiality agreements with our employees and third parties, and protective contractual provisions. We also own two patents relating to the Web touring feature of our Web Conferencing Pro service. These measures may not be adequate to safeguard the technology underlying our Web conferencing services and other intellectual property. Unauthorized third-parties may copy or infringe upon aspects of our technology, services or other intellectual property. Other than the patents that we own, our proprietary systems are not currently protected by any patents and we may not be successful in our efforts to secure patents for our proprietary systems. Regardless of our efforts to protect our intellectual property, our competitors and others may be able to develop similar systems and services without infringing on any of our intellectual property rights. In addition, employees, consultants and others who participate in the development of our proprietary systems and services may breach their agreements with us regarding our intellectual property and we may not have any adequate remedies. Furthermore, the validity, enforceability and scope of protection for intellectual property such as ours in Internet-related industries are uncertain and still evolving. We also may not be able to effectively protect our intellectual property rights in certain countries. In addition, our trade secrets may become known through other means not currently foreseen by us. If we resort to legal proceedings to enforce our intellectual property rights, the proceedings could be burdensome and expensive and the outcome could be uncertain.

We may be subject to claims alleging intellectual property infringement.

         We may be subject to claims alleging that we have infringed upon third party intellectual property rights. Claims of this nature could require us to spend significant amounts of time and money to defend ourselves, regardless of their merit. If any of these claims were to prevail, we could be forced to pay damages, comply with injunctions, divert management attention and resources, or halt or delay distribution of our services while we reengineer them or seek licenses to necessary intellectual property, which might not be available on commercially reasonable terms or at all. As the number of competitors in our market grows, there is an increased risk that the proprietary systems and software upon which our services rely may be increasingly subject to third-party infringement claims.

If any of the third party services that we use become unavailable to us, our services would be subject to significant delays and increased costs.

         We rely on third party services, such as Internet access, transport and long distance providers. These companies may not continue to provide services to us without disruptions, at the current cost, or at all. The costs associated with a transition to a new service provider would be substantial. We may be required to reengineer our systems and infrastructure to accommodate a new service provider, which would be both expensive and time-consuming. In addition, in the past, we have experienced disruptions and delays in our services due to service disruptions from these providers. Any interruption in the delivery of our services would likely cause a loss of revenue and a loss of customers.

We rely on the adoption of multimedia technology by corporations and our ability to transmit our services through corporate security measures.

         In order to adequately access the streaming aspects of our services, our users generally must have multimedia personal computers with certain microprocessor requirements, at least 28.8 kbps Internet access, a standard media player and a sound card. For our Web Conferencing Pro services, minimum requirements include a Java-enabled browser and a 56 kbps Internet connection. If there are significant changes to Internet browsers that make them incompatible with our Java-based Web Conferencing Pro service, we may be forced to modify the software underlying this service, which may affect our ability to deliver quality service in a timely manner, and our business would be harmed. Installing and configuring the necessary

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multimedia components may require technical expertise that some users do not possess. Furthermore, because of bandwidth constraints on corporate intranets and concerns about security, some information systems managers may block reception of multimedia within their corporate environments. In order for users to receive multimedia over corporate intranets, security measures and corporate firewalls, information systems managers may need to reconfigure these intranets, security measures and firewalls. Widespread adoption of multimedia technology depends on overcoming these obstacles, improving voice and video quality and educating customers and users in the use of media technology.

Our Web Conferencing services will not generate significant revenue if businesses do not switch from traditional teleconferencing and communication services to Web conferencing.

         If businesses do not switch from traditional teleconferencing and communication services, our services will not generate significant revenue. Businesses that have already invested substantial resources in traditional or other methods of communication may be reluctant to adopt new Web conferencing services. If sufficient demand for our services does not develop, we will have difficulty selling our services and generating significant increases in revenue. As a result, we would not achieve or sustain profitability and the price of our common stock would decline. Growth in revenue from our services will depend in part on an increase in the number of customers using the Web-based features in addition to our traditional conferencing features. In 2001 and thus far in 2002, only a small percentage of our customers of this service used the Web in this way.

We Disclose Pro Forma Financial Information.

         We prepare and release quarterly unaudited financial statements prepared in accordance with generally accepted accounting principles (“GAAP”). We also disclose and discuss certain pro forma financial information in the related earnings release and investor conference call. This pro forma financial information excludes certain non-cash expenses and other charges, consisting primarily of the amortization of intangible assets, stock-based compensation and restructuring costs. We believe the disclosure of the pro forma financial information helps investors more meaningfully evaluate the results of our operations. However, we urge investors to carefully review the GAAP financial information included as part of our Quarterly Reports on Form 10-Q, and Annual Reports on Form 10-K, and our quarterly earnings releases and compare that GAAP financial information with the pro forma financial results disclosed in our quarterly earnings releases and investor calls.

We are subject to risks associated with governmental regulation and legal uncertainties.

         It is likely that a number of laws and regulations may be adopted in the United States and other countries with respect to the Internet that might affect us. These laws may relate to areas such as:

    changes in telecommunications regulations;
 
    copyright and other intellectual property rights;
 
    encryption;
 
    personal privacy concerns, including the use of “cookies” and individual user information;
 
    e-commerce liability; and
 
    email, network and information security.

         Changes in telecommunications regulations could substantially increase the costs of communicating on the Internet. This, in turn, could slow the growth in Internet use and thereby decrease the demand for our services. Several telecommunications carriers are advocating that the Federal Communications Commission regulate the Internet in the same manner as other telecommunications services by imposing access fees on Internet service providers. Recent events suggest that the FCC may begin regulating the Internet in such a way. In addition, we operate our services throughout the United States and state regulatory authorities may seek to regulate aspects of our services as telecommunication activities.

         Other countries and political organizations are likely to impose or favor more and different regulations than those that have been proposed in the United States, thus furthering the complexity of regulation. The adoption of such laws or regulations,

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and uncertainties associated with their validity and enforcement, may affect the available distribution channels for and costs associated with our services, and may affect the growth of the Internet. Such laws or regulations may therefore harm our business.

We may be subject to assessment of sales and other taxes for the sale of our services, license of technology or provision of services, for which we have not accounted.

         We may have to pay past sales or other taxes that we have not collected from our customers. We do not currently collect sales or other taxes on the sale of our services. Our business would be harmed if one or more states or any foreign country were to require us to collect sales or other taxes from current or past sales of services, particularly because we would be unable to go back to customers to collect sales taxes for past sales and may have to pay such taxes out of our own funds.

Internet-related stock prices are especially volatile and this volatility may depress our stock price.

         The stock market in general and the stock prices of Internet-related companies in particular have experienced extreme price and volume fluctuations. This volatility is often unrelated or disproportionate to the operating performance of these companies. Because we are an Internet-related company, we expect our stock price to be similarly volatile. These broad market and industry factors may reduce our stock price, regardless of our operating performance.

Item 3. Quantitative and Qualitative Disclosures about Market Risk

         At June 30, 2002, we had long-term debt, including current portion, in the aggregate amount of $3.9 million at an interest rate of 8% with payments due through October 2004. A change in interest rates would not affect our obligations related to long-term debt existing as of June 30, 2002, as the interest payments related to that debt are fixed over the term of the debt. At June 30, 2002, we had a $7.25 million revolving line of credit with a loan value of $6.8 million based on 80% of the underlying eligible accounts receivable at quarter-end. Advances under the revolving line of credit will reflect interest at the bank’s prime rate and therefore any advances under this revolving line of credit would subject us to interest rate fluctuations. Increases in interest rates could increase the interest expense associated with future borrowings including any advances on our revolving line of credit. We are exposed to foreign currency risks through an advance to our European joint venture which is payable in Euros. We do not employ any risk mitigation techniques with respect to this advance. Our European joint venture is in the process of dissolution and liquidation and our foreign currency risk with respect to the loan will be eliminated when these processes are completed. Although we do not have any investments at June 30, 2002, we may purchase investments that may decline in value as a result of changes in equity markets and interest rates.

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PART II. OTHER INFORMATION

Item 1. Legal Proceedings

         From time to time, we have been subject to legal proceedings and claims in the ordinary course of business. Although we are not currently involved in any material legal proceedings, we may in the future be subject to legal disputes. Any claims, even if not meritorious, could result in the expenditure of significant financial and managerial resources. We are not aware of any legal proceedings or claims that we believe will have, individually or in the aggregate, a material adverse effect on our business.

Item 2. Changes in Securities and Use of Proceeds

         On April 30, 2002, we issued an aggregate of 2,198,581 shares of our common stock to InterAct Conferencing, LLC (InterAct) in connection with our acquisition of substantially all of the assets of InterAct. We relied upon Rule 506 under the Securities Act of 1933, as amended (the “Securities Act”), and Section 4(2) of the Securities Act, as an exemption from the registration requirements of the Securities Act for this issuance. In connection with the issuance, InterAct and its members had access to information about our business and common stock.

         After deducting expenses of our initial public offering in July 2000, we received net offering proceeds of approximately $50.3 million. We have used the net proceeds as follows: $38.2 million for operating expenses. The remainder of the net proceeds is invested in short-term financial instruments.

         No payments constituted direct or indirect payments to any of our directors, officers or general partners or their associates, to persons owning 10% or more of any class of our equity securities or to any of our affiliates.

Item 3. Defaults Upon Senior Securities

         None.

Item 4. Submission of Matters to a Vote of Security Holders

         An Annual Meeting of Stockholders of the Company was held on June 6, 2002. The stockholders elected three Class II directors to serve for three-year terms. The stockholders present in person or by proxy cast the following number of votes in connection with the election of directors, resulting in the election of all nominees:

                 
    Votes For   Votes Withheld
   
 
Bradley A. Feld
    43,945,554       171,129  
Steven C. Halstedt
    43,933,170       183,513  
Patrick J. Lombardi
    43,942,653       174,030  

         The stockholders ratified the appointment of KPMG LLP as the Company’s independent auditors for the fiscal year ended 2002 by the following vote:

                         
For   Against   Abstain   Broker Non-Votes

 
 
 
43,483,392
    596,256       37,035       0  

Item 5. Other Information

         None.

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Item 6. Exhibits and Reports on Form 8-K

         (A.) Exhibits

     
Exhibit No.   Description

 
10.16.1   Amendment to Personal Services Agreement, dated June 26, 2002, between the Company and Paul Berberian.
     
99.1   Chief Executive Officer and Chief Financial Officer Certificate pursuant to Section 906 of the Public Company Accounting Reform and Investor Protection Act of 2002.

         (B.) Reports on Form 8-K

           None.

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SIGNATURES

         Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

         
    RAINDANCE COMMUNICATIONS, INC.
         
Date: August 14, 2002   By:   /s/ Nicholas J. Cuccaro
       
        Chief Financial Officer
(Principal Financial Officer)

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INDEX TO EXHIBITS

     
Exhibit No.   Description

 
10.16.1   Amendment to Personal Services Agreement, dated June 26, 2002, between the Company and Paul Berberian.
     
99.1   Chief Executive Officer and Chief Financial Officer Certificate pursuant to Section 906 of the Public Company Accounting Reform and Investor Protection Act of 2002.