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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-K

þ  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Fiscal Year Ended June 30, 2004

OR

o  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Transition Period From ____________to__________

Commission File Number 0-9993

MICROS SYSTEMS, INC.


(Exact name of registrant as specified in its charter)

     
Maryland   52-1101488

 
 
 
State or other jurisdiction of
Incorporation or organization
  (I.R.S. Employer
Identification No.)
     
7031 Columbia Gateway Drive    
Columbia, Maryland   21046-2289

 
 
 
(Address of principal executive offices)   (Zip Code)

Registrant’s telephone number, including area code: 443-285-6000

Securities registered pursuant to Section 12(b) of the Act: None

Securities registered pursuant to Section 12(g) of the Act:

Common Stock, Par Value $.025 per share


(Title of Class)

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such report(s)), and (2) has been subject to such filing requirements for the past 90 days.

YES þ NO o

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. o

Indicate by check mark whether the Registrant is an Accelerated Filer (as defined in Rule 12b-2 of the Securities Exchange Act of 1934).

YES þ NO o

     At the close of business on August 31, 2004, there were issued and outstanding 18,378,962 shares of Registrant’s Common Stock at $.025 par value. At such time the aggregate market value of the Registrant’s Common Stock held by nonaffiliates of the Registrant was $855,356,891.

 


TABLE OF CONTENTS

PART I
ITEM 1. BUSINESS
ITEM 2. PROPERTIES
ITEM 3. LEGAL PROCEEDINGS
ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
PART II
ITEM 5. MARKET FOR THE REGISTRANT’S COMMON STOCK AND RELATED STOCKHOLDER MATTERS
ITEM 6. SELECTED CONSOLIDATED FINANCIAL DATA
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
ITEM 9A. CONTROLS AND PROCEDURES
PART III
ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT
ITEM 11. EXECUTIVE COMPENSATION AND TRANSACTIONS
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS
ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES
PART IV
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K
EXHIBIT INDEX
EX-14
EX-21
EX-23
EX-31
EX-32


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DOCUMENTS INCORPORATED BY REFERENCE

     Portions of the Proxy Statement for the 2004 Annual Meeting of Shareholders, currently scheduled to be held on November 19, 2004, and to be filed with the Commission pursuant to Regulation 14A of the Securities Exchange Act of 1934, are incorporated by reference in Part III of this Form 10-K.

PART I

ITEM 1. BUSINESS

INTRODUCTION

     MICROS Systems, Inc. was incorporated in the State of Maryland in 1977 as Picos Manufacturing, Inc. and, in 1978, changed its name to MICROS Systems, Inc. (References to “MICROS” or the “Company” herein include the operations of MICROS Systems, Inc. and its subsidiaries on a consolidated basis). MICROS is a leading worldwide designer, manufacturer, marketer, and servicer of enterprise information solutions for the global hospitality and specialty retail industries. The information solutions consist of application-specific software and hardware systems, supplemented by a wide range of services. The hospitality industry includes numerous defined market segments such as lodging (including individual hotel sites, hotel central reservation systems and customer information systems), table service restaurants, quick service restaurants, entertainment venues such as stadiums and arenas, business foodservice operations, casinos, transportation foodservice, government operations, and cruise ships. The specialty retail industry consists of retail operations selling to consumers both general and specific products, such as clothing, shoes, supermarkets, hardware, jewelry, and other specialty items.

     MICROS’s enterprise solutions comprise three major areas: (1) hotel information systems; (2) restaurant information systems; and (3) specialty retail information systems. In addition to its software enterprise solutions and hardware products, MICROS offers an extensive array of support services and products for its hotel, restaurant, and retail information systems. The hotel information systems consist of software encompassing property management systems (“PMS”), sales and catering systems (“S&C”), central reservation systems (“CRS”), and customer information systems (“CIS”). The restaurant information systems consist of hardware and software for point-of-sale (“POS”) and operational applications, a suite of back office applications, including inventory, labor, and financial management, and certain centrally hosted enterprise applications. The specialty retail systems consist of software encompassing POS, loss prevention, business analytics, and enterprise applications.

     The Company’s PMS applications are installed worldwide in leading hotel chains such as Marriott International, InterContinental Hotels Group, Best Western, Fairmont Hotels, Radisson, Hilton International, Hyatt International, Wyndham, Starwood, Four Seasons, Accor, Concorde, Thistle, Federal, Kempinski, Mandarin Oriental, Mövenpick, Peninsula, Ramada Europe, Shangri-La International, Dusit Hotels, Swissôtel and Steigenberger. Worldwide, there are currently approximately 13,300 MICROS PMS installations.

     The MICROS CRS is installed in numerous hotel chains such as Four Seasons, Best Western, Shangri-La, Wyndham, Concorde, Equatorial (Malaysia), West Coast Hotels, MacDonalds (United Kingdom), Oberoi (India), Pan Pacific (Singapore), Rydges (Australia), Sokos (Finland), Starhotels (Italy), Sun International (South Africa), Thistle (UK), Tourast (Australia), and Vagabond Inns.

     The MICROS CIS is installed in numerous hotel chains such as Four Seasons, Wyndham, Concorde, Equatorial, First, Scandic (Sweden), Peninsula, Hilton International, Rydges, Shangri-La, Sokos, Sorat (Germany), Starhotels, Sun International, Tourast, Taj (India), Oberoi, and Pan Pacific.

     MICROS’s restaurant POS systems are installed worldwide. Major table service restaurant chain customers include T.G.I. Friday’s, Cracker Barrel, Metromedia Restaurant Group, Brinker International, International House of Pancakes, Bertucci’s, Perkins, Friendly’s, La Madeleine, El Torito, Eat ‘N Park, HMS Host, Mitchells and Butlers (U.K.), Hooters, Marie Callender’s, Ruby Tuesday’s, Hard Rock Café, Rainforest Cafe, VIPS (Spain), Corporacion Mexicana de Restaurantes (Mexico), and Whitbread PLC (United Kingdom). Major quick service chain restaurant (“QSR”) customers include numerous franchisees of Burger King, Subway, Arby’s, El Pollo Loco, El Pollo Campero (Guatemala), various franchisees of Yum! Brands (Pizza Hut, KFC International, and Taco Bell), Atlanta Bread,

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Baja Fresh, Grandy’s, Red Rooster (Australia), Panera Bread, Popeye’s, Krispy Kreme, Ben & Jerry’s, Starbucks (mainly international sites), and Wendy’s. Most of MICROS’s QSR installations are with franchisees.

     MICROS’s restaurant POS systems are also installed in hotel restaurants in chains such as Marriott International, Hilton International, Starwood, Hyatt, InterContinental Hotels, Hilton, Omni, Wyndham, Radisson, Kempinski, Swissôtel, Mandarin Oriental, Fairmont, and Four Seasons. Additional significant markets for the Company’s POS systems include complex foodservice environments such as casinos, cruise ships, sports arenas, airport concourses, theme parks, recreational centers, institutional food service organizations and specialty retail shops. Users include Aramark, Anton’s, Compass, Delaware North, HMS Host, and various government entities. The Company has installed large POS systems in the Foxwoods Hotel and Casino (Ledyard, CT), Grand Casino (Australia), Atlantis (Bahamas), Mandalay Resorts Group, Sun City (South Africa), Harrah’s Casinos, Luxor Hotel and Casino, MGM Grand Hotel Casino and Theme Park, Mirage Casino, Bellagio and The Venetian (the latter five casinos are located in Las Vegas, Nevada). MICROS supplies and services POS systems for users in the complex foodservice environments identified above both directly and through distribution channels, including through specialty reseller relationships with Blackboard, CBORD Group, and Diebold.

     MICROS also markets both hotel and restaurant POS systems that it acquired as part of the acquisition of certain assets of Hospitality Solutions International, Inc. (“HSI”) in October 2000. The HSI hotel and restaurant systems products are both Windows® based software products that run on personal computers (“PCs”). Additionally, MICROS is marketing and further developing a POS product that it acquired via the stock purchase of Indatec GmbH and Co. KG (“Indatec”) in January 2001. The Indatec product is a proprietary based POS system with embedded software. Currently, the Indatec product is sold exclusively in Europe and is targeted to small restaurants.

     MICROS’s specialty retail solutions are provided through its wholly owned subsidiary, Datavantage Corporation, a privately held software application developer and system integrator specializing in the specialty and apparel retail market, which was acquired on May 1, 2003. Datavantage has over 190 retail company customers. Its customers include Abercrombie & Fitch, Armani, Barney’s New York, Hugo Boss (Germany), Jos. A Banks Clothiers, Books-A-Million, Limited Too, Michael’s Arts and Crafts, Polo Ralph Lauren, Roots Canada Ltd. (Canada), Steve Madden Retail and Shaw’s Markets.

     “MICROS”, “Fidelio”, “DatavatageCorp”, “Go 2 Team”, “In Store Plus”, “Ovation”, “Opera”, “Store 21”, “Tradewind” and “Patient Select”, are trademarks or service marks of MICROS or its subsidiaries. This Annual Report on Form 10-K (this “Annual Report”) also contains trademarks, trade names and services marks of other companies that are the property of their respective owners.

PRODUCTS AND SERVICES

Hotel Information Systems

     For the hotel marketplace, MICROS develops, markets and distributes a complete line of hotel software products and services. The hotel information systems include property management systems, sales and catering systems, central reservation systems, customer information systems, revenue management systems (“RMS”), an Internet/Global Distribution System based hotel reservation service called myfidelio.net, and installation and support services associated with the various product sets. The PMS software provides for check-in and check out, reservations, guest accounting, travel agent accounting, engineering management, and interfaces to central reservation and global distribution systems. The S&C software enables hotel sales staff to evaluate, reserve and invoice meetings, banquets and related events for a property. The CRS software allows hotels to coordinate, process, track, and analyze hotel room reservations at a central facility for electronic distribution to the appropriate lodging site. The CIS software allows hotels to efficiently capture and track relevant information of guests. The RMS software allows hotels to manage room rates, occupancy, and the mix of business between corporate and transient customers. The software systems run on PCs. MICROS also offers an Internet based hotel reservation service via its myfidelio.net service. This service enables corporations, tourist representation services, and consumers to create room reservations directly with designated hotels. This service also allows those hotel properties without internal reservation capabilities to outsource to MICROS the maintenance of their connectivity to the global distribution systems, such as Sabre, Galileo, Amadeus and WorldSpan, and the internet-based alternative distribution system.

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     MICROS’s hotel systems run on industry standard Intel®-based PCs. MICROS markets a range of property management systems geared to hotels of varying sizes and operational needs. For larger hotels, MICROS markets a comprehensive suite of hotel software products under the Opera brand name. Opera includes modules for property management, central reservations, customer information systems, sales and catering, revenue management, data mining, financials, golf reservations, spa management, and quality management. The first modules of Opera were released in June 2001. Several additional modules have since been released to the market, with Opera Reservation System being the most recent application, having been released in March 2003. Development of Opera continues with significant enhancements to all of its modules.

     Opera is designed to run on PCs and large PC based servers. All the products are designed to share a common Oracle® database. Opera operates under these three operating systems: Microsoft Windows® (NT, 2000 and XP), IBM AIX®, and Sun Solaris®.

     The Opera software suite is deemed an important product line for MICROS’s continued growth in the hotel information systems market. Over 30 hotel chains have adopted Opera and are in the midst of multi-year rollouts. As of June 30, 2004, over 1,500 hotel sites have installed Opera PMS. MICROS also has released a version of Opera property management system called Opera Xpress. This product allows smaller properties to deploy the Opera PMS at a lower price with a limited number of product features.

     MICROS also continues to market suites of hotel software products under the Fidelio Version 7.0 brand names. Fidelio Version 7.0 utilizes the Microsoft Windows® graphical user interface and runs on an Oracle® database. There are over 3,900 hotels using Version 7.0.

     For smaller hotels and bed and breakfast establishments, MICROS markets a product called Fidelio Xpress. This product operates on the Windows® 2000 operating system and runs on a Sybase SQL database. It uses an innovative touch screen display user interface. The product incorporates a limited sales and catering capability and has Internet reservations capability. It is installed in over 850 sites in over 20 countries. MICROS also markets a suite of hotel products via its Hospitality Solutions International division in Phoenix, Arizona with over 450 sites installed.

     MICROS has also introduced a PMS product designed specifically for the European resort markets called Fidelio Version 8. This product contains certain Internet based features and utilizes the Windows® operating system with an Oracle® database. The product is designed to meet the needs of independent hotel operators and smaller chains based in Europe. Fidelio Version 8 was released in January 2004 and is installed in over 200 hotels sites as of June 30, 2004.

     MICROS markets a specialized version of its PMS product to the cruise industry via its Fidelio Cruise subsidiary. The Fidelio Cruise PMS enables cruise ships to manage their reservations and on-board operational needs including check-in and check-out, point-of-sale, passenger and crew administration, invoicing, maintenance tracking and passport document management. Fidelio Cruise has installed over 145 cruise ships. Customers include Carnival Cruise Lines, Cunard Line, Radisson Seven Seas, Princess Cruises, P. & O. Cruises, Holland America Line, Royal Caribbean International, Norwegian Cruise Lines and the U.S. Navy.

     Additionally, MICROS has entered into an alliance with Systems Union Group Plc, headquartered in London. This alliance involves the joint product development and marketing of application software based on Systems Union’s back office accounting applications. This alliance enables MICROS to offer a hotel customer a complete suite of integrated software solutions that addresses operational needs and provides back office accounting and reporting. As part of this alliance, MICROS serves as a preferred reseller of Systems Union’s software and business solutions to the hospitality industry.

Restaurant Information Systems

     MICROS’s restaurant systems include a full-featured point of sale application, offering transaction control, restaurant operations, accounting data, interfaces to other systems, communications, and hardware and support services. Most of the products are designed to operate on Intel® based personal computers with the order entry

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terminals being either industry standard PCs or proprietary terminals, including two types of proprietary intelligent terminals developed and designed by MICROS.

     The Company’s restaurant POS systems are the 9700 Hospitality Management System (“HMS”), the 3700 POS system, HSI POS, Indatec, and the e7 Series. These systems provide transaction control for table service, quick service and large entertainment venues.

     MICROS offers POS hardware terminals for entry of restaurant orders. The terminals can either be Intel® chip-based personal computers with additional functionality added for operating within foodservice environments or proprietary intelligent terminals. MICROS’s main PC based terminal workstations are the Eclipse and Workstation 4. The Eclipse was released in June 2001 and continues to be enhanced with faster chips and memory. It is a specialized point-of-sale computer designed to withstand the rigors of a restaurant environment. Sanmina-SCI Corporation (“SSCI”) manufactures the MICROS Eclipse PCWS. It is a color touchscreen based system that offers both passive and active matrix display options. MICROS resells various hardware products such as personal computers, printers, network cards, and other related computer equipment. MICROS signed an agreement with Hewlett Packard Corporation in fiscal year 2000 in which Hewlett Packard was designated as a non-exclusive preferred provider of personal computers, printers, and networking equipment on a global basis. Sales under this relationship began in fiscal year 2001.

     MICROS released a new POS terminal in fiscal year 2003, called Workstation 4. This product is a thin-client point-of-sale terminal, utilizing Microsoft’s Windows® CE operating system, with standalone resiliency. This capability means that even if the system server shuts down, the POS terminal can continue to function and store data until the server is operational. MICROS’s Workstation 4 is manufactured by GES Singapore Pte Ltd. in Singapore. MICROS also markets a PC-based POS terminal called the Elite in its Asia/Pacific region. Partner Tech, Inc., manufactures this product for MICROS in Taiwan. GES is also manufacturing for MICROS a new product named the Keyboard Workstation. This new product allows for orders to be entered into the MICROS 9700 HMS via a low cost but durable workstation with a keyboard interface versus a more costly touchscreen.

     The 9700 HMS, released in fiscal year 2001, and since upgraded to add new features and functionality in subsequent releases, is designed for table service and quick service restaurants in hotels, resorts, casinos, airports, stadiums/arenas, theme parks and larger independent and chain restaurants. The 9700 HMS product has an open systems architecture running on Microsoft’s Windows® 2000 operating system. The 9700 succeeded an earlier product called the MICROS 8700 HMS. The product can be deployed on site in a client-server configuration or on a multi-property configuration where a remote server can run multiple distant restaurants. A new version will be released in fiscal year 2005 that will allow the 9700 HMS to be deployed with an Oracle database in addition to the current proprietary database.

     The 3700 POS, released in fiscal year 1997, is designed for table service restaurants. It has an open systems architecture utilizing Microsoft’s Windows® 2000 operating system, and either Microsoft’s SQL or Sybase’s relational databases, and runs on industry standard Intel®-based PCs. It utilizes a touchscreen, with the Microsoft Windows® based graphical user interface.

     MICROS introduced the Restaurant Enterprise Series (“RES”) software suite, now called “RES 3000”, in fiscal year 1999. RES is a software suite of products that includes point-of-sale transaction control, restaurant operations (labor scheduling, time and attendance and financial management), data analysis, and communications. The POS software comprises the front-end application for the 3700 system. The restaurant operations modules constitute the Enterprise Office suite. The software modules include inventory, product forecasting, labor management, financial management, gift cards and enterprise data management. These modules are designed to operate at a restaurant site. For management of multiple restaurants, the RES includes a suite of software products called Enterprise Management. This suite allows for data to be transmitted to a remote site (including a corporation’s headquarters) for data collection and analysis. Additionally, changes such as pricing and menus can be made at a remote site and downloaded to specified restaurant locations. The Restaurant Enterprise Series is an important component of MICROS’s strategy to fully integrate point-of-sale transaction processing with other restaurant operational and management functions.

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     MICROS has developed and released in July 2004 a new POS system called the e7 Series. This product is designed for small restaurants and runs on the MICROS User Workstation 4 POS platform with a Microsoft Windows® CE Operating system. It is designed as the successor product for the MICROS 2700 HMS. The MICROS 2700 HMS was released in fiscal year 1989 and was marketed through fiscal year 2004. This product was highly successful with approximately 95,000 terminals installed in the product’s fifteen-year life.

     In addition, MICROS developed and introduced an Internet based portal product called “mymicros.net” in fiscal year 2002. Mymicros.net posts store transaction POS detail to a centralized data warehouse in near real time. This product allows the customer to view reports and charts for a single store, a group, or the entire enterprise from any location that has an Internet connection. The mymicros.net software product can either be purchased via a license to use or by an annual or multi-year subscription contract. In fiscal year 2003, MICROS created a data center in its Columbia, Maryland headquarters to host the mymicros.net software for customers.

     MICROS markets the HSI POS product primarily to table service customers in North America via a direct sales force. The product contains a wide array of point of sales features. A portal called “myhsi.net” was introduced in fiscal year 2003. The product’s functionality is similar to the mymicros.net portal and is designed for the HSI POS product. HSI is currently developing a new POS product called iPOS, which is a modified and enhanced version of the Internet-based point of sale product previously developed by MICROS and an outside development entity. The product will be released in fiscal year 2005. It can be deployed either on site in a client-server configuration or via a web-based configuration.

     The Indatec POS product is marketed in Europe to smaller table service restaurants and small hotels with restaurants that do not require the higher-level functionality of MICROS POS products. These smaller restaurants require a lower cost product in terms of purchase and installation expense, a market niche that the Indatec product is designed to serve.

     The Company’s design architecture allows existing users of many MICROS POS products to access new technologies and applications in conjunction with their existing MICROS POS system. In addition, many MICROS products interface with various back office accounting and property management systems, including the Company’s hotel PMS products.

Retail Information Systems.

     Through its Datavantage subsidiary, MICROS markets store software automation systems and business intelligence applications. The store systems are called Store21 Store Management System (“Store 21”) and Tradewind Store Management System (“Tradewind”). Store21 is designed for smaller retail operations, while Tradewind is targeted at larger heavy transaction oriented retail stores. The Proact Home Office Business Intelligence Suite (“Proact”) includes loss prevention, customer relationship management, gift cards and audit control. The products operate on Microsoft’s Windows® NT and 2000 operating systems and utilize Sybase® as the database.

     Datavantage is developing a next generation POS system for release in fiscal year 2005. This product runs on the Sun Microsystems Java operating system and incorporates the latest available programming features.

     All of Datavantage’s software systems run on industry standard PCs and specially designed PC-based POS terminals manufactured by IBM and NCR. MICROS is working with Datavantage to develop a version of the Eclipse PCWS to offer to customers as an alternative POS terminal option.

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Summary of Product Solutions (Software and Hardware):

         
Restaurant Products
  Software Solutions   Hardware Solutions
  9700 HMS   Eclipse PC Workstation Terminal
  3700 POS   User Workstation 4 Terminal
  Restaurant Enterprise Series 3000   Elite PC Workstation Terminal
  HSI Profit Series POS   Keyboard Workstation Terminal
  Indatec POS    
  mymicros.net    
  myhsi.net    
  iPOS    
  e7 POS (launched in July 2004)    
  iCare Gift Cards    
 
       
Hotel Products
  Software Solutions    
    Fidelio Property Management Systems (multiple versions)
  Fidelio Xpress PMS    
  Opera Property Management System    
  Opera Xpress Property Management System    
  Central Reservation Systems    
  Customer Information Systems    
  Web Booking Suite Software    
  Sales and Catering    
  MICROS-Fidelio Financials    
  Quality Management Systems    
  Spa/GolfBookings    
  HSI Suite of Hotel Solutions    
  myfidelio.net    
  Fidelio Cruise Software    
  Yield Management Software    
  Materials Management    
  Data Mining and Reporting Software    
 
       
Retail Products
  Software Solutions    
  Store21 Store Management System    
  Tradewind Store Management System    
    Proact Home Office Business Intelligence Suite
  Gift Cards Software    

Services

     MICROS provides a wide range of service products and support services to its customers. Products include spare parts, media supplies (ribbons, paper, printer cartridges, etc.), network products, printers, active power-line conditioners and uninterruptible power supplies. MICROS offers these supplies through its direct sales offices and through an operation called POS Depot (North America only). Services include installation, operator and manager training, on-site hardware maintenance, customized software development, application software support, credit card software support, help desk, systems configuration, network support and consulting. MICROS offers software hosting capabilities, which allows customers to utilize the software without investing in hardware and a network.

     MICROS provides field hardware and software maintenance via a combination of its direct and indirect (authorized U.S. dealers and international distributors) channels. The field hardware maintenance is provided mainly to customers using MICROS POS hardware and software systems. Depot field maintenance is also provided. MICROS may contract with various PC manufacturers to provide either first or second line support for PC servers for both hotel and restaurant customers. Maintenance contracts are an important and growing part of MICROS’s revenue.

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     MICROS operates a help desk seven days a week, 24 hours per day (7/24) in its Columbia, Maryland headquarters. This central support operation receives support calls from customers and addresses them telephonically, on-line or, where appropriate, dispatches a service call to the appropriate local service provider. Internationally, in-country support is provided by the local sales entity, whether it be a MICROS subsidiary or distributor. MICROS maintains regional support call centers in Neuss, Germany, Galway, Ireland, Buenos Aires, Argentina and Sydney, Australia. MICROS’s corporate customer service provides back-up support for its regional centers. Customer support for myfidelio.net is centered in Hamburg, Germany, the site of the subsidiary’s product development operations. MICROS’s HSI division maintains a 7/24 call center in Scottsdale, Arizona to support its hotel and restaurant products. Datavantage supports its retail customers from its 7/24 help desk in its headquarters facility located in Cleveland, Ohio.

     In fiscal year 2002, MICROS opened a customer support call center in Galway, Ireland. This center became operational in fiscal year 2003 and serves as the software support call center for many MICROS POS and hotel software installations in most European nations. MICROS also plans to provide support from Galway for its European Datavantage sites. MICROS is also in the process of installing a data center in Galway to act as a hosting center for European customers deploying MICROS web based applications, as well as acting as a backup site for MICROS’s data center in its Columbia, Maryland headquarters.

     MICROS believes that its services are an important competitive factor and differentiator in customer purchasing decisions. Service revenue, which comprises programming, installation, training, in-field support and help-desk maintenance, constituted approximately 52.0% ($253.3 million) of MICROS’s total revenues in fiscal year 2004, 49.6% ($201.2 million) in fiscal year 2003 and 48.6% ($181.2 million) in fiscal year 2002.

     An important component of MICROS’s service offerings are maintenance service contracts that include field and depot hardware maintenance and software support. Most service maintenance contracts are annual contracts that automatically renew for a one-year renewal term unless either party tenders timely notice of non-renewal. Revenue for service maintenance contracts were $140.3 million for fiscal year 2004, $113.3 million for fiscal year 2003 and $99.5 million for fiscal year 2002. Service maintenance contract revenue was included in the service revenue for the Company.

SALES, MARKETING AND DISTRIBUTION

     The Company considers its direct and indirect global distribution network to be a major strength and competitive advantage. This network has been built over the past 27 years. The Company (including its various subsidiaries), its U.S. based dealers, and international distributors work closely together in seeking to identify new customers, products, services and markets, as well as to serve the Company’s existing customer base with enhanced products and services.

     The Company’s hotel and restaurant products and services are sold primarily through three channels: (i) the Direct Sales Channel, comprised of the Company’s sales distribution network consisting of approximately 50 wholly or majority owned subsidiaries and sales offices; (ii) the MICROS Major Accounts program directed to designated regional, national, and international customers; and (iii) the Indirect Sales Channel, an independent sales distribution network consisting of approximately 64 domestic dealers and 47 international distributors.

     MICROS’s Datavantage subsidiary markets its product largely through a direct sales force to a North American customer base. In fiscal year 2004, Datavantage launched its international expansion plans by hiring selected sales and support personnel in several countries.

     Foreign sales, including export sales from the United States, accounted for approximately 45.2% ($220.4 million) of the Company’s total revenue in fiscal year 2004, 47.3% ($192.0 million) in fiscal year 2003, and 47.2% ($175.9 million) in fiscal 2002.

RESEARCH AND DEVELOPMENT

     The products sold by the Company are subject to rapid and continual technological change. Accordingly, the Company must continually develop innovative systems incorporating the newest technologies. Products available

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from the Company, as well as those from its competitors, have offered an increasingly wider range of features and capabilities.

     The Company conducts its core restaurant POS product software and hardware development at its Columbia, Maryland corporate headquarters. To facilitate rapid responses for various regional application needs, MICROS also conducts POS software development in regional offices located in Scottsdale, Arizona, Sydney, Australia, Hamburg, Neuss and Bernau am Chiemsee, Germany, and Singapore. In addition, the Company continually examines and evaluates software and hardware products and designs created by third parties, and the Company has acquired and may in the future acquire ownership or licensing rights to such products and designs.

     MICROS outsources the manufacturing of its POS terminals mainly to Sanmina-SCI and GES Electronics. Both companies provide hardware design services and manufacturing services to MICROS. These outsourcing relationships allow the Company to utilize each company’s respective design capabilities and efficient manufacturing facilities to produce a series of MICROS branded POS terminals. MICROS uses its internal design capabilities to help each contract manufacturer in designing industry specific POS terminals and peripherals. See also Manufacturing in Part I of this Form 10-K.

     The Company’s hotel PMS, S&C, CRS, and CIS development is primarily conducted in Naples, Florida. Additional development is conducted in Hamburg, Germany on the Fidelio Version 8.0 suite of hotel products and in Columbia, Maryland, for the Yield Management Software products. MICROS maintains close relationships with major software operating and database companies such as Oracle, Novell, Sybase, and Microsoft. These relationships are important to MICROS so it can readily incorporate software changes from these companies into its products. MICROS’s international offices may also conduct specific product enhancement activities to meet specific interface needs, local requirements, and customer requests.

     Product development for MICROS’s myfidelio.net product is conducted in Hamburg, Germany.

     Product development for MICROS’s retail products is conducted in Cleveland, Ohio and Boston, Massachusetts.

     Research and development (“R&D”) expenses consist primarily of labor costs less capitalized software development costs. A summary of R&D activities for the past three fiscal years is as follows (in thousands):

                         
    2004
  2003
  2002
Total R&D
  $ 32,387     $ 23,329     $ 22,355  
R&D capitalization
    (5,178 )     (4,581 )     (3,035 )
 
   
 
     
 
     
 
 
Total R&D expenses
  $ 27,209     $ 18,748     $ 19,320  
 
   
 
     
 
     
 
 

     The fiscal year 2004 increase in total R&D expenses arose primarily in connection with the R&D activities conducted at Datavantage.

COMPETITION

     The Company believes that its competitive strengths include its established global distribution and service network, its ability to offer a broad array of hardware, software and service products to the hospitality and retail industry and its corporate focus on providing specialized information systems solutions.

     The markets in which the Company operates are highly competitive. MICROS competes on various bases, including product functionality, service capabilities, price and geography. There are at least 40 competitors worldwide that offer some form of sophisticated restaurant POS system, over 100 hotel systems competitors and over 50 retail systems competitors. Competitors in the restaurant POS marketplace include full service providers such as Infogenesis, NCR, Par Technology, Panasonic, POSitouch, Progressive, Radiant Systems, Sharp, Squirrel, Vectron AG, and hardware providers such as Dell, IBM, NCR, and Wincor-Nixdorf. There are also numerous companies that license their POS-oriented software with PC-based systems in regional markets around the world.

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     Many of the over 100 competitors in the hotel systems market are companies with software designed to run on industry standard PCs. These companies may have several hotel related software products, or simply one product for a particular niche. These competitors include Agilysys, MAI Systems, Multi-Systems, Newmarket, Optims, Pegasus, Ramesys, Springer-Miller, Visual One, and property management systems developed and marketed by major hotel chains for their corporate-owned operations and franchisees. Internationally, MICROS generally faces smaller, regionally oriented competitors.

     The specialty retail market in which MICROS’s subsidiary Datavantage operates within is highly competitive. Competitors include CRS Retail Systems, JDA Software, NSB, Retek, Trax Software and, Triversity among many others. Internationally, Datavantage generally competes with smaller, regionally oriented competitors.

     The CRS market is highly fragmented, with most central reservation systems being customized systems for each hotel chain or allied reservation group. The competitors in this market consist of in-house development efforts by chains, property management competitors such as Pegasus and Springer-Miller, and specialized central reservation providers such as Optims, Pegasus, VIP International Corp., and WizCom International/Trust International (subsidiaries of Cendant Corporation). The market for central reservation systems is highly competitive.

     MICROS believes that the CIS market has various competitors. Those that offer such a product are generally smaller companies targeting specialized segments of the market. However, most of the systems in place today are customized solutions developed by specific chains for their own use. These customized systems are thus not marketed to other hotel chains.

MANUFACTURING

     The Company’s manufacturing program seeks to maintain flexibility and reduce costs by emphasizing the strategic outsourcing of key products and subassemblies. MICROS maintains relationships with several companies for the manufacturing of POS terminals. Pursuant to a contract with MICROS, SSCI manufactures MICROS’s Eclipse terminals, and certain communication boards. The Company entered into this non-exclusive agreement to lower its manufacturing costs, expand the availability of terminals, and improve product quality. MICROS’s latest POS terminal, the Workstation 4, was developed in conjunction with, and is manufactured by GES Singapore Pte Ltd, located in Singapore. MICROS’s Elite PC based POS terminal is manufactured by Partner Tech, Inc. in Taiwan. This product is offered for sale in Asia by MICROS’s Asia/Pacific regional offices.

     MICROS’s Indatec operation manufactures its POS systems in a facility in Bernau am Chiemsee, Germany, and contracts with a third party manufacturer in Germany for additional production capacity.

     MICROS retains a limited manufacturing and repair capability of certain products in its distribution facility in Hanover, Maryland.

     MICROS maintains a good relationship with SSCI under the manufacturing agreement. In October 2003, MICROS concluded an amicable legal settlement with SSCI in connection with alleged breaches by an SSCI subsidiary under a 1999 development agreement. As part of the settlement, SSCI made a cash payment to MICROS.

     Additionally, MICROS’ maintains a good relationship with GES Singapore Pte Ltd. While not replacing the relationship with SSCI, this arrangement does provide MICROS with certain additional manufacturing capabilities.

     Material sourcing is based on availability, service, cost, delivery and quality of the purchased items from domestic and international suppliers. Some items are custom manufactured to the Company’s design specifications. MICROS believes that the loss of its current sources for components would not have a material adverse effect on the Company’s business since other sources of supply are generally available. Except as provided above, the Company believes it maintains good relationships with its suppliers.

EMPLOYEES

     As of July 31, 2004, the Company had approximately 2,892 full-time employees. Approximately 1,639, or 57%, of these employees are based in North America (United States and Canada), with approximately 725, or 44%, of the

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US-based employees located in the Company’s Columbia, Maryland headquarter building and Hanover, Maryland distribution center. The balance of this group is employed principally at the Company’s regional district offices, divisional office located in Scottsdale, Arizona, its Datavantage subsidiary in Cleveland and Boston, and its hotel product development group in Naples, Florida. Approximately 821, or 28%, of the Company’s employees are employed in the Europe/Africa/Middle East region, 339 employees, or 12%, are employed in the Asia/Pacific region, and 93 employees, or 3%, are employed in the Latin America region. On an aggregate basis, the Company had approximately 1,773 employees in sales/marketing, 533 employees in customer support services, 157 employees in administration and finance, 322 employees in product development, and 107 employees in operations. The Company is not a party to any collective bargaining agreements. None of the Company’s employees are represented by a labor union, except in France, Germany, Mexico and Spain, as mandated by law. MICROS uses certain suppliers whose employees may be represented by labor unions. MICROS believes it maintains good relations with its employees.

FOREIGN SALES AND FOREIGN MARKET RISK

     The Company recorded foreign sales, including exports from the United States, of approximately $220.4 million during fiscal year 2004 to customers located primarily in Europe, Africa, the Middle East, Australia, Asia, Latin America and Canada. Comparable sales in fiscal years 2003 and 2002 were $192.0 million and $175.9 million , respectively. See Note 15 of Notes to Consolidated Financial Statements for additional geographic data.

     MICROS’s significant international business and presence expose the Company to certain market risks, such as currency, interest rate and political risks. With respect to currency risk, the Company transacts business in 23 different currencies through its foreign subsidiaries. The fluctuation of currencies impacts sales and profitability. Frequently, sales and the costs associated with such sales are not denominated in the same currency. Given the fact that the Company transacts business in many different currencies, adverse declines in certain currencies can be offset by favorable advances in other currencies.

     Additionally, the Company is subject to interest rate fluctuations in foreign countries to the extent that the Company elects to borrow in the local foreign currency. In the past, this has not been an issue of concern as the Company has the capacity to elect to borrow in other currencies with more favorable interest rates. While the Company has not to date invested in financial instruments designed to protect against interest rate fluctuations, the Company will continue to evaluate the need to do so in the future.

     Further, the Company is subject to political risk, due in part to the Middle East instability and worldwide threat of terrorism, especially in developing countries with uncertain or unstable political structures or regimes. Contributing to this risk factor is the adverse impact that political instability has on the travel and tourism industries. The Company is also subject to the effects of, and changes in, laws and regulations, other activities of governments, agencies and similar organizations.

     Finally, the Company’s committed line of credit bears interest at a floating rate of interest. The Company does not invest in financial instruments designed to protect against interest rate fluctuations, although it will continue to evaluate the need to do so in the future.

PATENTS

     The Company holds no patents and believes that its competitive position is not materially dependent upon patent protection. The technology used in the design and manufacture of most of the Company’s hardware products is largely licensed or purchased from third parties. With respect to the Company’s software products, it relies on nondisclosure agreements, and an array of U.S. and foreign copyright and trademark laws for protection. In the U.S. and in most other countries, it is believed that both statutory and common law provides the Company with a certain level of protection. Notwithstanding the above, there is a risk that third party entities, including competitors, could attempt to misappropriate the Company’s intellectual property. Given this potential risk, the Company has implemented certain procedures to monitor misappropriation of its intellectual property. Once a misappropriation has been detected, the Company will pursue appropriate legal action.

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FLUCTUATIONS AND CUSTOMERS

     The Company’s quarterly operating results have varied in the past and may vary in the future depending upon such factors as the timing of new product introductions, changes in the pricing and promotion policies of the Company and its competitors, market acceptance of new products and enhanced versions of existing products and the capital expenditure budgets of its customers. Political uncertainty and world turmoil, created by unpredictable factors such as terrorist attacks and the volatile and unpredictable political climate in the Middle East, will continue to adversely impact travel and tourism and therefore the Company’s quarterly operating results. Moreover, the Company has experienced increased seasonality of its business, given the significant volume of international sales. In particular, with the European summer holidays, the Company generally experiences lower sales volume in the first fiscal quarter relative to other quarters. The Company also experiences a stronger than average sales volume in the second fiscal quarter due to the holiday season for the retail products and services. Additionally, with the relative slowdown in corporate buying at the beginning of the calendar year, which is MICROS’s third fiscal quarter, seasonal weakness for the third quarter ending March 31 has been experienced. Nonetheless, the Company believes that quarter-to-quarter historic comparisons of its results are not necessarily meaningful or indicative of future performance.

     No single customer accounts for 10% or more of the Company’s consolidated revenues, nor is any material portion of the Company’s business subject to renegotiation of profits at the election of the U.S. Federal Government. In fiscal years 2004, and 2003, the Company was party, directly and indirectly, to certain contracts with the U.S. Federal Government, which such contracts contained standard termination for convenience clauses. The Company does not anticipate any material adverse financial impact if the U.S. Government elected to exercise its rights under termination for convenience clause.

ENVIRONMENTAL MATTERS

     The Company believes that it is in compliance in all material respects with all applicable environmental laws and does not anticipate that such compliance will have a material effect on its future capital expenditures, earnings or competitive position with respect to any of its operations.

BACKLOG

     The Company generally has a backlog of approximately two months’ revenue, substantially all of which is cancelable at any time before shipment. As of June 30, 2004, 2003, and 2002, the backlog totaled approximately $78.1 million, $65.5 million and $67.2 million, respectively.

OFF-BALANCE SHEET ARRANGEMENTS

     The Company does not have any material off-balance sheet arrangements (as defined in the applicable regulations) that have or are reasonably likely to have a current or future effect on the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures, or capital resources.

BUSINESS AND INVESTMENT RISKS; INFORMATION RELATING TO FORWARD-LOOKING STATEMENTS

     In light of current market conditions, there remains uncertainty as to whether the Company can enjoy revenue or profitability growth in the next year. Accordingly, there can be no assurance that any particular level of growth is reasonable or can be achieved. In addition, due to the competitive nature of the market, the Company continues to experience gross margin pressure on its products and service offerings, and the Company does not expect any material product and service margin improvement. There can be no assurance that the Company will be able to increase sufficiently sales of its higher margin products, including software, to prevent future declines in the Company’s overall gross margin.

     Moreover, MICROS’s financial results in any single quarter are dependent upon the timing and size of customer orders and the shipment of products for large orders. Large software orders from customers may account for more

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than an insignificant portion of earnings in any quarter. The customers with whom MICROS does the largest amount of business are expected to vary from year to year as a result of the timing for the roll-out of each customer’s system. Furthermore, if a customer delays or accelerates its delivery requirements or a product’s completion is delayed or accelerated, revenues expected in a given quarter may be deferred or accelerated into subsequent or earlier quarters.

     The market price of MICROS Common Stock is volatile, and may be subject to significant fluctuations in response to variations in MICROS’s quarterly operating results and other factors such as announcements of technological developments or new products by MICROS, customer roll-outs, technological advances by existing and new competitors, and general market conditions in the hospitality and retail industries. In addition, conditions in the stock market in general and shares of technology companies in particular have experienced significant price and volume fluctuations which have at times been unrelated to the operating performance of companies.

     Certain statements contained herein not based on historic facts are forward-looking statements, within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that involve risks and uncertainties. Examples of such forward-looking statements include the statements in Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” under the heading “Liquidity and Capital Resources” that the Company’s sources of cash are sufficient to provide the working capital needs of the Company for the next 12 months and that fiscal 2005 property, plant and equipment expenditures will be approximately $2.0 million higher than in fiscal 2004.

     Past performance is not necessarily a strong or reliable indicator of future performance. Actual results could differ materially from past results, estimates, projections, or forward-looking statements made by, or on behalf of, MICROS. Primary risks are disclosed in the Company’s press releases and periodic SEC filings. Some of the additional risks and uncertainties include the following:

— Weakness in the hospitality and tourism industries as a result of the ever-present threat of terrorist attacks and the uncertain political situation in the Middle East and parts of Asia;

— Unexpected health and environmental disasters, such as the SARS (Severe Acute Respiratory Syndrome) crisis in Asia and Eastern Canada. This type of crisis has a material and adverse impact on the Company’s business, as not only is there a material reduction in tourism for the pendency of the crises, but there is a mid-term adverse impact on the buying patterns of the customers located in the affected areas.

— Potentially unfavorable adverse economic conditions arising from the US involvement in Iraq and President Bush’s “war on terrorism” (this is especially true in the hospitality and tourism industry, where geo-political instability has a material adverse impact);

— Given the adverse impact on the travel and hospitality industry as a result of the Iraqi situation, MICROS has experienced delays in certain purchases. There can be no guarantee that this slow down will be only short-term;

— MICROS’s actions in connection with the continued and increasing price and product competition in many product areas, including but not limited to Eclipse PC Workstations, and the pressure on profit margins for those items. Additionally, MICROS’s introduction of the new Workstation 4 in the fourth quarter of fiscal year 2003 could adversely impact sales insofar as it will supplant in part sales of the higher-priced Eclipse workstation;

— Potential declines in service margins, triggered in part by unauthorized and unlicensed service agents who offer limited support services to price-conscious customers at reduced rates. This influence also adversely impacts MICROS support, insofar as those customers request MICROS intervention to correct problems created by unauthorized third-party agents.

— Difficulties or delays in the development, production, testing and marketing of products, including a failure to deliver new products and technologies when scheduled, announced or generally anticipated; the failure of customers to accept these products or technologies when planned; any defects in products; MICROS’s inability to differentiate its products; and a failure of manufacturing efforts, whether internal or through MICROS’s third party manufacturing entities;

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— The inherent difficulties in accurately forecasting buying patterns (especially since more than an insignificant portion of the business is “street” business that cannot be easily predicted), and appropriately staffing and preparing for fluctuations in buying demand;

— Implementation and operation of a cost-effective service structure capable of servicing increasingly complex software systems in increasingly more remote locations; additional costs and expenses associated with servicing and supporting open systems, which generally incorporate third party software products (the support and service of which may be more difficult and costly);

— Unanticipated manufacturing, supply, service or labor difficulties experienced by certain large MICROS vendors, including Sanmina-SCI Systems, Inc. and GES Singapore Pte Ltd, resulting in a disruption or discontinuation of the services or products provided to MICROS, or difficulties in the manufacturing relationship (certain of the facilities where MICROS products are manufactured have union workers who may participate in work slow-downs or stoppages);

— The technological risks of large customer rollouts, especially where the contracts involve newer technology such as Opera, or third party software; and installation of which the customer contracts with MICROS to provide;

— The ability to respond quickly and cost-effectively to the introduction of new technologies, including Internet-based technologies;

— Because almost half of MICROS’s sales are outside the U.S., MICROS’s results could be significantly affected by weak economic conditions in countries in which it does business, and emerging markets in which there tend to be significant growth, and by changes in foreign currency exchange rates affecting those countries;

— Adverse fluctuations in the Euro and Pound, both of which constitute currencies in which material amounts of business are transacted;

— Ongoing economic and political turmoil and instability in countries where MICROS maintains a direct sales and service presence, such as Argentina and Brazil;

— The ability of MICROS to recruit and retain engineers and other highly skilled personnel;

— Although MICROS attempts to protect its proprietary technology through a combination of trade secrets, copyright, trademark law, nondisclosure agreements and technical measures, such protection may not preclude competitors from developing products with features similar to MICROS’s products;

— The costs and other effects of legal and administrative cases and proceedings, settlements and investigations, claims, and changes in those items, and developments or assertions by or against MICROS relating to intellectual property rights and intellectual property licenses;

— The effects of, and changes in, laws and regulations, other activities of governments, agencies and similar organizations, insofar as legislative change can affect local operations and the features that may have to be incorporated into the Company’s software sets;

— Unanticipated impact of issues relating to the adoption and implementation of a common currency, the Euro, by the European Economic and Monetary Union (“EMU”); unanticipated litigation expenses relating to the adoption and implementation of the Euro, including suits where MICROS is named as a result of MICROS products interfacing to third party non-compliant products;

— Unanticipated taxation issues, including the imposition of tariffs by the WTO and other governing bodies in an effort to deter or penalize US imports.

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AVAILABLE INFORMATION.

The Company files with the U.S. Securities and Exchange Commission (“SEC”) annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, amendments thereto, and other documents as required by applicable law and regulations. The public may read and copy any materials that the Company files with the SEC at the SEC’s Public Reference Room at 450 Fifth Street, NW, Washington, DC 20549. The public may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330 (1-800-732-0330). The SEC maintains an Internet site (http://www.sec.gov) that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC. The Company maintains an Internet site (http://www.micros.com). The Company makes available free of charge on or through its Internet website its annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934 as soon as reasonably practicable after electronically filing such material with or furnishing it to the SEC. The information on the Company’s website is not incorporated into and is not a part of this Annual Report.

ITEM 2. PROPERTIES

     The Company’s worldwide corporate headquarters are located in Columbia, Maryland. Pursuant to the terms of a 10-year lease agreement (the “Lease Agreement”) expiring on March 1, 2010, MICROS leases the entire five-story structure, consisting of 247,624 square feet, from Columbia Gateway Office Corporation. The Company’s executive offices are located at the Columbia facility. The Company also conducts sales, marketing, customer support, and product development activities at this location. On November 1, 2003, MICROS subleased one of the 5 floors, consisting of approximately 49,524 square feet, to Motorola, Inc. pursuant to a 77-month sublease (which Motorola may terminate after 60 months).

     MICROS also leases a facility in Hanover, Maryland, of approximately 75,600 square feet. MICROS conducts light assembly, manufacturing, repair and configuration in this facility. MICROS leases the Hanover facility pursuant to a lease expiring July 31, 2009 with a termination right first available in July 2006.

     The Company’s Datavantage subsidiary recently relocated to new leased space in the Cleveland, Ohio, area, where it leases approximately 69,199 square feet of office and warehouse space in which it conducts the majority of its sales, marketing, customer support, and product development activities. The Datavantage subsidiary also leases approximately 11,457 square feet of office space in the Boston, Massachusetts, area primarily for customer support and research and development activities. The current Cleveland lease expires February 28, 2014, (with a termination right in 2010) and the current Boston lease expires September 30, 2006.

     The Company’s European headquarters facility, in which the Company conducts certain sales, marketing, development and customer support activities for Europe, is located in Neuss, Germany. Currently, the Company leases approximately 42,000 square feet in a Neuss office building pursuant to a lease agreement expiring in May 31, 2007.

     Further, the Company leases approximately 18,180 square feet of office space in Naples, Florida, where the Company develops software, including the Opera suite of products, for the hotel industry. The lease expires December 31, 2006.

     To satisfy other sales, service and support, and product development needs, the Company leases space in 26 cities domestically, including Boston, Chicago, Los Angeles and other major metropolitan areas, and in over 43 cities internationally, including London, Paris, Stockholm, Sydney, Singapore, Tokyo, and Hong Kong.

     In general, the Company believes that additional space will be available as needed.

ITEM 3. LEGAL PROCEEDINGS

     MICROS is and has been involved in legal proceedings arising in the normal course of business. The Company is of the opinion, based upon presently available information and the advice of litigation counsel concerning

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pertinent legal matters, that any resulting liability should not have a material adverse effect on the Company’s results of operations or financial position.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     During the fourth quarter of fiscal year 2004, no matters were submitted to a vote of security holders.

PART II

ITEM 5. MARKET FOR THE REGISTRANT’S COMMON STOCK AND RELATED STOCKHOLDER MATTERS

Price Range of Common Stock

     As of August 31, 2004, there were approximately 8,260 record holders of the Company’s Common Stock, $.025 par value.

     The Company’s Common Stock (symbol “MCRS”) is traded on the National Association of Securities Dealers Automated Quotation (“NASDAQ”) system. The following table shows the range of trading prices (closing prices) for the periods indicated, as reported by NASDAQ.

     On August 31, 2004, the closing price for the stock was $46.54.

                     
        Price Range
        (in dollars)
        High
  Low
Year Ended June 30, 2004
                   
7/01/03 – 9/30/03
  (First Quarter)   $ 38.00     $ 32.45  
10/01/03 – 12/31/03
  (Second Quarter)   $ 44.80     $ 33.97  
1/01/04- 3/31/04
  (Third Quarter)   $ 48.50     $ 42.18  
4/01/04 – 6/30/04
  (Fourth Quarter)   $ 47.97     $ 41.45  
Year Ended June 30, 2003
                   
7/01/02 – 9/30/02
  (First Quarter)   $ 27.94     $ 21.71  
10/01/02 – 12/31/02
  (Second Quarter)   $ 24.81     $ 18.53  
1/01/03- 3/31/03
  (Third Quarter)   $ 23.90     $ 20.26  
4/01/03 – 6/30/03
  (Fourth Quarter)   $ 35.34     $ 24.04  
Year Ended June 30, 2002
                   
7/01/01 – 9/30/01
  (First Quarter)   $ 28.40     $ 16.80  
10/01/01 – 12/31/01
  (Second Quarter)   $ 26.12     $ 17.01  
1/01/02- 3/31/02
  (Third Quarter)   $ 30.78     $ 20.25  
4/01/02 – 6/30/02
  (Fourth Quarter)   $ 29.07     $ 25.53  

     The Company has never paid a cash dividend and has no current intention to pay any cash dividends. Its current policy is to retain earnings and use funds for the operation and expansion of its business and the repurchase of the Company’s stock. The Company is a party to two credit agreements expiring July 31, 2005, which restrict the payment of dividends other than stock dividends (see Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Liquidity and Capital Resources” and Note 5 of Notes to Consolidated Financial Statements).

     In fiscal year 2002, the Board of Directors authorized the purchase of up to one million shares of the Company’s common stock. As of August 31, 2004, the Company has purchased a total of 913,424 shares of its common stock.

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A summary of the cumulative number of whole shares purchased is as follows (total purchase value $ in thousands):

                         
                    Total
    Number of   Average   Purchase
    Shares
  Purchase Price
  Value
Shares purchased in FY02
    95,600     $ 27.31     $ 2,610  
Shares purchased in FY03
    282,241     $ 23.67       6,681  
Shares purchased in FY04 Q1
    109,699     $ 35.18       3,860  
Shares purchased in FY04 Q2
    76,811     $ 38.77       2,978  
Shares purchased in FY04 Q3
    75,530     $ 43.39       3,277  
Shares purchased in FY04 Q4
    159,850     $ 43.77       6,997  
Shares purchased in July & August 2004
    113,693     $ 45.66       5,191  
 
   
 
             
 
 
Total shares purchased as of August 31, 2004
    913,424     $ 34.59     $ 31,594  
 
   
 
             
 
 

Issuer Purchases of Equity Securities (1)

                                 
                    Total Number of   Maximum Number
                    Shares Purchased   of Shares that May
    Total Number   Average   as Part of Publicly   Yet be Purchased
    of Shares   Purchase   Announced Plans   Under the Plans or
    Purchased
  Price
  or Programs
  Programs
April 1 – 30, 2004
    51,897     $ 45.30       51,897       308,222  
May 1 – 31, 2004
    79,888     $ 42.96       79,888       228,334  
June 1 – 30, 2004
    28,065     $ 43.26       28,065       200,269  
July 1 – 31, 2004
    55,316     $ 45.14       55,316       144,953  
August 1 – 31, 2004
    58,377     $ 46.15       58,377       86,576  
 
   
 
             
 
         
Total
    273,543     $ 44.56       273,543       86,576  
 
   
 
     
 
     
 
     
 
 

(1)   In fiscal year 2002, the Board of Directors of the Company authorized the purchase of up to one million shares of the Company’s common stock. As of August 31, 2004, the Company has purchased 913,424 shares in the open market.

EQUITY COMPENSATION PLAN INFORMATION
As of June 30, 2004

                         
    Number of           Number of
    securities to   Weighted-   securities remaining
    be issued upon   average   available for future
    exercise of   exercise price   issuance under equity
    outstanding   of outstanding   compensation plans
    options, warrants   options, warrants,   (excluding securities
Plan category
  and rights
  and rights
  reflected in column (a))
    (a)   (b)   (c)
Equity compensation plans approved by security holders
    3,701,194     $ 29.54       382,906  
Equity compensation plans not approved by security holders
                 
 
   
 
     
 
     
 
 
Total
    3,701,194     $ 29.54       382,906  
 
   
 
     
 
     
 
 

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Recent Sales of Unregistered Securities

     On May 1, 2003, the Company entered into a stock purchase agreement by and among the stockholders of Datavantage Corporation and a parent holding company of Datavantage, pursuant to which MICROS acquired all of the issued and outstanding shares of Datavantage and its parent holding company on the terms and conditions stated in the Stock Purchase Agreement. The consideration paid by MICROS in the acquisition was approximately $52.3 million, subject to adjustments, modifications, and other conditions as stated in the Stock Purchase Agreement. The consideration consisted of $28.6 million cash paid at closing, $5.2 million cash to be paid 18 months after closing, approximately $0.3 million in transaction costs, and 719,360 shares of MICROS common stock. The shareholders of Datavantage Corporation and its parent holding company were not granted any registration rights in connection with the transaction, and they received unregistered Common Stock in the transaction. The offering of MICROS Common Stock to the shareholders of Datavantage Corporation and its parent holding company was exempt from the registration requirements of the U.S. Securities Act of 1933, as amended, (the “Securities Act”) pursuant to Section 4(2) of the Securities Act.

ITEM 6. SELECTED CONSOLIDATED FINANCIAL DATA (in thousands, except per share data)

                                         
    Fiscal Years Ended June 30,
    2004
  2003
  2002
  2001
  2000
Statement of Operations Data
                                       
Revenue
  $ 487,443     $ 405,857     $ 372,493     $ 332,166     $ 369,049  
Income from operations
  $ 56,834     $ 38,322     $ 18,764     $ 3,999     $ 29,470  
Net income (loss)
  $ 33,279     $ 21,782     $ 12,239     ($ 704 )   $ 16,204  
Basic net income (loss) per common share
  $ 1.82     $ 1.24     $ 0.70     ($ 0.04 )   $ 0.96  
Diluted net income (loss) per common share
  $ 1.73     $ 1.22     $ 0.69     ($ 0.04 )   $ 0.91  
Balance Sheet Data
                                       
Working capital (1)
  $ 118,485     $ 73,779     $ 83,485     $ 60,644     $ 93,535  
Total assets
  $ 418,892     $ 370,015     $ 312,830     $ 274,456     $ 278,977  
Long-term debt and capital leases (2)
  $ 305     $ 667     $ 426     $ 3,679     $ 4,519  
Shareholders’ equity
  $ 262,973     $ 221,228     $ 178,362     $ 158,848     $ 163,621  
Book value per share (3)
  $ 14.34     $ 12.28     $ 10.18     $ 9.09     $ 9.44  
Additional Data
                                       
Weighted average number of common shares
                                       
Outstanding - basic
    18,245       17,502       17,510       17,377       16,796  
- diluted
    19,226       17,838       17,850       17,377       17,892  

(1)   Current assets less current liabilities.

(2)   Including current portion.

(3)   Calculated as shareholder’s equity divided by common stock outstanding at June 30.

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Critical Accounting Policies

     The Company’s discussion and analysis of its financial condition and results of operations are based on the consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires the Company to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses. On an ongoing basis, the Company evaluates its estimates, including those that impact revenue recognition and those related to capitalized software, intangible assets, allowance for doubtful accounts, allowance for obsolescence, income taxes, contingencies and litigation. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.

     Management believes the following critical accounting policies affect its more significant judgments and estimates used in the preparation of the consolidated financial statements.

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Revenue recognition

The Company recognizes revenue when persuasive evidence of an arrangement exists, delivery has occurred or the services have been provided to the customer, the fee is fixed or determinable, and collectibility is reasonably assured. In instances where the customer specifies final acceptance, revenue is deferred until all acceptance criteria are met. The Company reduces revenue for estimated customer returns and allowances.

Hardware

Revenue from hardware sales is recognized at the time of shipment.

Software

If a third party can install the software, revenue is recognized when shipped, with an appropriate deferral for any undelivered software contract elements. However, if the Company is the sole party that has the proprietary knowledge to install the software, revenue is recognized upon installation and when ready to go live, with an appropriate deferral for any undelivered software contract elements. This deferral is earned when significant obligations no longer exist.

Service

Service contract and hosting revenue is initially recorded as deferred service revenue and is recognized on a pro rata basis over the contract term. Revenue for the installation of the product, programming and the training of customers’ staff is recognized as the work is performed. Revenue from customer-specific development work is recognized under the completed contract method.

Multiple-element arrangements

The Company enters into transactions that include multiple-element arrangements, which may include any combination of hardware, software and/or services. When some elements are delivered before others in an arrangement and all of the following criteria are met, revenue for the delivered elements is recognized upon delivery of such item. Otherwise, revenue is deferred until the delivery of the last element.

    Vendor-specific objective evidence (VSOE) of fair value of undelivered elements is established;
 
    The functionality of delivered elements is not dependent on the undelivered elements;
 
    Delivery of the element(s) represents the culmination of the earning process.

Allowance for doubtful accounts

The Company maintains allowances for doubtful accounts for estimated losses that may result from the inability of our customers to make required payments. These allowances are based on customer payment practices and history, inquiries, credit reports from third parties and other financial information. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required.

Capitalized software development costs

Software development costs, for software products to be licensed to others, incurred before establishing technological feasibility are charged to operations and included in research and development costs. Software development costs incurred after establishing technological feasibility and purchased software costs are capitalized on a product-by-product basis until the product is available for general release to customers, at which time amortization begins. Annual amortization, charged to cost of sales, is the greater of the amount computed using the ratio that current gross revenues for a product bear to the total of current and anticipated future gross revenues for that product, or the straight-line method over the remaining estimated economic life of the product.

Long-lived assets

Long-lived assets

The Company periodically evaluates the recoverability of long-lived assets, including intangibles, whenever events and changes in circumstances indicate that the carrying amount of an asset may not be fully recoverable.

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    When indicators of impairment are present, the carrying values of the assets are evaluated in relation to the operating performance and future cash flows of the underlying business. Impairment is measured by the amount by which fair values are less than book value. Fair values are based on quoted market prices and assumptions concerning the amount and timing of estimated future cash flows and assumed discount rates, reflecting varying degrees of perceived risk. If the Company determines that any of the impairment indicators exist, and these assets are determined to be impaired, an adjustment to write down the long-lived assets would be charged to income in the period such determination is made. The Company recognized impairment losses for investments of $0.8 million in fiscal year 2004 and $0.5 million in fiscal year 2003.
 
    Intangible assets other than goodwill
 
    Identified intangible assets were valued based on management’s assumptions and other considerations for estimating fair values. These intangible assets are being amortized over their respective useful lives according to the estimated present value of the net earning potential of each asset category. The amortization expense related to intangible assets was $0.6 million, $0.1 million and $0.2 million in fiscal years 2004, 2003 and 2002, respectively. The Company did not recognize any impairment losses during the last three fiscal years ended June 30, 2004.
 
    Goodwill
 
    The Company assesses whether goodwill and trademarks are impaired on an annual basis during the first quarter of its fiscal year. Upon determining the existence of goodwill and/or trademark impairment, the Company measures that impairment based on the amount by which the book value of goodwill and/or trademarks exceeds its fair value. The implied fair value of goodwill is determined by deducting the fair value of a reporting unit’s identifiable assets and liabilities from the fair value of the reporting unit as a whole, as if that reporting unit had just been acquired and the purchase price were being initially allocated. Additional impairment assessments may be performed on an interim basis if the Company encounters events of changes in circumstances that would indicate that, more likely than not, the book value of goodwill and/or trademarks has been impaired.
 
    The process of evaluating the potential impairment of goodwill and/or trademark is highly subjective and requires significant judgment at many points during the analysis. In estimating the fair value of the reporting units with recognized goodwill for the purposes of our annual or periodic analyses, the Company makes estimates and judgments about the future cash flows of these businesses. The cash flow forecasts are based on assumptions that are consistent with the plans and estimates used to manage the underlying reporting units. MICROS also considers its market capitalization (adjusted for unallocated monetary assets such as cash, marketable debt securities and debt) on the date the analysis is performed.
 
    The Company completed the first step of its annual impairment analysis in the first quarter of fiscal year 2004. As the estimated fair value of the U.S. and international reporting units exceed the carrying values, the Company concluded there was no impairment of goodwill or trademarks. As of June 30, 2004, the net book value of goodwill and trademarks for the U.S. and international reporting units was $60.0 million and $10.7 million, respectively.

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    Statement of Financial Accounting Standards (“SFAS”) No. 142, “Goodwill and Other Intangible Assets” requires the cessation of amortization for goodwill and indefinite-lived intangible assets. The following table represents the impact of SFAS No. 142 on net income, basic and diluted net income per share had SFAS No. 142 been in effect in fiscal year 2002 (in thousands, except per share data):

                         
    2004
  2003
  2002
Net income
                       
Reported net income
  $ 33,279     $ 21,782     $ 12,239  
Goodwill amortization, net of tax
                5,370  
 
   
 
     
 
     
 
 
Adjusted net income
  $ 33,279     $ 21,782     $ 17,609  
 
   
 
     
 
     
 
 
Basic net income per common share
                       
Reported net income per common share
  $ 1.82     $ 1.24     $ 0.70  
Goodwill amortization, net of tax
                0.31  
 
   
 
     
 
     
 
 
Adjusted basic net income per common share
  $ 1.82     $ 1.24     $ 1.01  
 
   
 
     
 
     
 
 
Diluted net income per common share
                       
Reported net income per common share
  $ 1.73     $ 1.22     $ 0.69  
Goodwill amortization, net of tax
                0.30  
 
   
 
     
 
     
 
 
Adjusted diluted net income per common share
  $ 1.73     $ 1.22     $ 0.99  
 
   
 
     
 
     
 
 
Basic
    18,245       17,502       17,510  
Diluted
    19,226       17,838       17,850  

    Income taxes
 
    Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the expected future tax consequences attributable to the differences between the financial statement carrying amounts and the tax basis of assets and liabilities. Deferred tax assets and liabilities are measured using the enacted tax rates in effect for the year in which those temporary differences are expected to be recovered or settled. The effect on the deferred tax assets and liabilities of a change in tax rate is recognized in income in the period that includes the enactment date. Valuation allowances are established when necessary to reduce deferred tax assets to the amounts more likely than not to be realized. If the Company determines that it will not be able to realize all or part of its net deferred tax asset in the future, an adjustment to the deferred tax asset would be charged to income in the period such determination is made.
 
    Foreign currency translation
 
    The financial statements of the Company’s non-U.S. operations are translated into U.S. dollars for financial reporting purposes. The assets and liabilities of non-U.S. operations whose functional currencies are not in U.S. dollars are translated at the fiscal year-end exchange rates, while revenues and expenses are translated at month-end exchange rates during the fiscal year. The cumulative translation effects are reflected in shareholders’ equity. Gains and losses on monetary transactions denominated in other than the functional currency of an operation are reflected in other income (expense).

Results of Operations

Comparison of Fiscal Year 2004 to Fiscal Year 2003:

     The Company recorded a diluted net income of $1.73 per common share in fiscal year 2004, compared with a diluted net income of $1.22 per common share in fiscal year 2003. This increase was primarily due to increased sales volume as well as the effect of the acquisition of Datavantage in May 2003. The acquisition contributed approximately $0.21 per common share to diluted net income in fiscal year 2004.

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     Revenue increased by $81.6 million, or 20.1%, to $487.4 million for fiscal year 2004 compared to the same period last year. Of the increase, the U.S. reporting unit accounted for $53.3 million while the international reporting unit accounted for $28.3 million over the same period a year ago. The increase in the U.S. was mainly due to increased sales volume from various roll out programs and sales from Datavantage. The increase in the European international reporting unit was primarily due to exchange rate fluctuations, primarily between the Euro and the U.S. dollar.

     An analysis of the sales mix by reporting segments is as follows (note: amounts are net of intersegment eliminations, based on location of the selling entity and includes export sales):

                                 
    U.S.   International
    Fiscal Years   Fiscal Years
(in thousands)
  Ended June 30,
  Ended June 30,
    2004
  2003
  2004
  2003
Hardware
  $ 93,729     $ 82,906     $ 57,911     $ 54,108  
Software
    46,043       34,773       36,443       32,840  
Service
    127,293       96,129       126,024       105,101  
 
   
 
     
 
     
 
     
 
 
Total
  $ 267,065     $ 213,808     $ 220,378     $ 192,049  
 
   
 
     
 
     
 
     
 
 

     An analysis of the sales mix as a percentage of total revenue is as follows:

                                 
    Fiscal Year Ended   Fiscal Year Ended
(in thousands)
  June 30, 2004
  June 30, 2003
    $
  %
  $
  %
Hardware
  $ 151,640       31.1 %   $ 137,013       33.8 %
Software
    82,486       16.9 %     67,614       16.7 %
Service
    253,317       52.0 %     201,230       49.5 %
 
   
 
     
 
     
 
     
 
 
Total
  $ 487,443       100.0 %   $ 405,857       100.0 %
 
   
 
     
 
     
 
     
 
 

     Hardware revenue increased primarily due to sales of the Workstation 4, which was released in the fourth quarter of fiscal year 2003. The increase in Workstation 4 was offset by a decrease in the sale of PC Workstations. The decrease in PC Workstations is due to the replacement with the newer and less expensive Workstation 4 as well as the near completion of a previous roll out program that utilized PC Workstations. The increase was also attributed to third party computer equipment sold by Datavantage. Software revenue increased primarily as a result of various roll out programs currently in progress and the sale of Datavantage’s suite of software products. Service revenue increased mainly due to increased support revenues and increased installation revenue from the continued expansion of the MICROS customer base as well as the recurring support revenue of existing customers and the addition of professional services and support provided by Datavantage.

     Datavantage’s hardware, software and service revenues for the fiscal year 2004 were $9.5 million, $9.9 million and $25.6 million, respectively.

     Overall cost of sales, as a percentage of revenue, decreased to 48.9% for fiscal year 2004 from 51.1% in the prior year. Cost of sales for hardware, as a percentage of related revenue, decreased to 69.6% in fiscal year 2004 compared to 71.6% in fiscal year 2003. The year over year decrease was primarily due to the increase in overall sales volume, especially of the Workstation 4, which generates improved margins. Software costs, as a percentage of related revenue, decreased to 19.9% in fiscal year 2004 compared to 22.8% in the prior year. The year over year decrease was mainly attributed to the increase in software sales volume compared to the fixed costs of software amortization. Service costs, as a percentage of service revenue, decreased to 46.0% in fiscal year 2004 compared to 46.6% in fiscal year 2003. The decrease was primarily due to the continued expansion and increase of recurring support revenue compared to the relatively fixed costs of providing customer support as well as Datavantage’s high margins in their service products.

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     Selling, general and administrative expenses increased $22.6 million, or 17.1%, in fiscal year 2004 compared to fiscal year 2003. This increase is primarily due to the acquisition of Datavantage. Datavantage contributed an additional $13.0 million in selling, general and administrative expenses in fiscal year 2004 compared to fiscal year 2003 due to the fact that we purchased Datavantage as of May 1, 2003 and therefore there was only two months of expenses in fiscal year 2003. The year over year increase was also due to the increase in salaries and related expenses and related foreign exchange increases. In addition, the increase was also attributed to $1.3 million of external costs related to the requirements of Sarbanes-Oxley Section 404. As a percentage of revenue, selling, general and administrative expenses decreased to 31.9% in fiscal year 2004 compared to 32.7% in fiscal year 2003.

     Research and development (“R&D”) expenses consist primarily of labor costs less capitalized software development costs. In fiscal year 2004, R&D expenses increased $8.5 million, or 45.1%, compared to fiscal year 2003. As a percentage of revenue, R&D expenses increased to 5.6% in fiscal year 2004 compared to 4.6% in fiscal year 2003. Capitalized software development costs increased $0.6 million to $5.2 million in fiscal year 2004. The increase was primarily due to Datavantage’s development of Xstore, which is a Java based POS product. A comparative summary of R&D activities is as follows ($ in thousands):

                 
    2004
  2003
Total R&D
  $ 32,387     $ 23,329  
Capitalized software development costs
    (5,178 )     (4,581 )
 
   
 
     
 
 
Total R&D expenses
  $ 27,209     $ 18,748  
 
   
 
     
 
 
Total revenue
  $ 487,443     $ 405,857  
R&D expense as % of revenue
    5.6 %     4.6 %
Total R&D as % of revenue
    6.6 %     5.7 %

     Depreciation and amortization expense increased by $0.9 million or 10.6% in fiscal year 2004 compared to fiscal year 2003. The increase is primarily due to additional depreciation and amortization expense associated with assets of Datavantage.

     Income from operations for fiscal 2004 was $56.8 million, or 11.7% of revenue, compared to $38.3 million, or 9.4% in fiscal year 2003. The increase was mainly due to the overall increased sales volume due to improved market conditions and various roll out programs currently in progress. In addition, the increase was partly attributed to the Datavantage acquisition in May 2003, since Datavantage generated income for the Company for only a portion of fiscal year 2003. Datavantage’s contribution to income from operations in fiscal year 2004 was $6.9 million compared to $1.6 million in fiscal year 2003.

     Non-operating income for fiscal year 2004 increased by $1.8 million primarily due to a legal settlement in the net amount of approximately $1.3 million in the second quarter of fiscal 2004. This was partly offset by a write off of a $0.8 million investment in the fourth quarter of fiscal year 2004 versus an investment of $0.5 million written off in fiscal year 2003.

     The effective tax rate for fiscal year 2004 was 41.0% compared to 40.5% for fiscal year 2003. The increase was due to the relative mix of earnings in higher taxing jurisdictions and a potential tax settlement in foreign jurisdictions.

     On August 30, 2002, a World Trade Organization (‘WTO’) arbitration panel issued a final decision upholding a challenge allowing the European Union (‘EU’) to impose $4.04 billion per year in retaliatory tariffs on certain products if the U.S. tax code is not brought into compliance with an August 2001 WTO decision. This original decision found that the extraterritorial tax provisions (‘ETI’) of the FSC Repeal and Extraterritorial Income Exclusion of 2000 constitute an export subsidy prohibited by the WTO Agreement on Subsidies and Countervailing Measures. The EU began to impose such sanctions effective March 1, 2004. To date, the sanctions have not had any impact on the Company’s consolidated financial statements. However, negotiations among the EU, the European Commission, and United States have been on-going and it is currently uncertain when and if any resolution via U.S. legislative actions will subsequently mitigate the sanctions ruled upon by the WTO panel. As a result, it is currently not possible to predict what impact, if any, this issue will have on the Company’s future earnings pending final resolution of this matter.

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Comparison of Fiscal Year 2003 to Fiscal Year 2002:

     The Company recorded a diluted net income of $1.22 per common share in fiscal year 2003, compared with a diluted net income of $0.69 per common share in fiscal year 2002. This increase was primarily due to increased sales volume, the adoption of SFAS No. 142, “Goodwill and Other Intangible Assets” (“SFAS No. 142”) (See below and Note 1 of the Notes to Consolidated Financial Statements under the heading “Goodwill”), as well as the effect of the acquisition of Datavantage. The acquisition contributed approximately $0.06 per common share to diluted net income in fiscal year 2003.

     Revenue increased by $33.4 million, or 9.0%, to $405.9 million for fiscal year 2003 compared to the same period last year. A comparison of the sales mix for fiscal years 2003 and 2002 is as follows ($ in thousands):

                                         
    Fiscal Years Ended June 30,
   
    2003
  2002
  Change
    $
  %
  $
  %
  $
Hardware
  $ 137,013       33.8 %   $ 134,124       36.0 %   $ 2,889  
Software
    67,614       16.7 %     57,174       15.3 %     10,440  
Service
    201,230       49.5 %     181,195       48.7 %     20,035  
 
   
 
     
 
     
 
     
 
     
 
 
Total
  $ 405,857       100.0 %   $ 372,493       100.0 %   $ 33,364  
 
   
 
     
 
     
 
     
 
     
 
 

     In absolute dollars, combined hardware and software revenues for fiscal year 2003 increased $13.3 million, or 7.0%, and service revenues increased $20.0 million, or 11.1%, over the same period a year earlier. Combined hardware and software sales increased primarily due to the increase in sales volume for computer equipment and Opera software. The increase was also attributed to the release of Workstation 4 and mymicros.net software and the increase in volume for the Elite PC workstation. Service revenues increased primarily due to support revenues earned on a larger customer base. Datavantage accounted for approximately $5.1 million of hardware and software revenues and $4.2 million of service revenue in fiscal year 2003.

     Cost of sales, as a percentage of revenue, decreased to 50.4% from 51.8% in the prior year. Cost of sales for hardware and software products, as a percentage of related revenue, was 55.3% and 55.5% in fiscal years 2003 and 2002, respectively.

     Service costs, as a percentage of service revenue, decreased to 45.0% in fiscal year 2003 compared to 47.5% in fiscal year 2002. The decrease was primarily due to the continued expansion of the Company’s customer base and the ability of the Company to increase productivity by increasing service revenues at a rate in excess of service costs.

     Selling, general and administrative expenses increased $9.6 million, or 7.8%, in fiscal year 2003 compared to fiscal year 2002. This increase was partially due to the acquisition of Datavantage. As a percentage of revenue, selling, general and administrative expenses decreased slightly to 32.7% in fiscal year 2003 compared to 33.0% in fiscal year 2002.

     R&D expenses consist primarily of labor costs less capitalized software development costs. In fiscal year 2003, R&D expenses decreased $0.6 million, or 3.0%, compared to fiscal year 2002. As a percentage of revenue, R&D expenses decreased to 4.6% in fiscal year 2003 compared to 5.2% in fiscal year 2002. Capitalized software development costs increased $1.5 million to $4.6 million in fiscal year 2003 due to Workstation 4 and the continued capitalization of Version 8. As a percentage of revenue, total research and development expenditures (including capitalized software development costs) amounted to 5.7% in fiscal year 2003 compared to 6.0% in fiscal year 2002.

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     A comparative summary of R&D activities is as follows ($ in thousands):

                         
    2003
  2002
  $ Change
Total R&D
  $ 23,329     $ 22,355     $ 974  
R&D capitalization
    (4,581 )     (3,035 )     (1,546 )
 
   
 
     
 
     
 
 
Total R&D expenses
  $ 18,748     $ 19,320     $ (572 )
 
   
 
     
 
     
 
 
Total revenue
  $ 405,857     $ 372,493          
 
   
 
     
 
         
R&D expense as % of revenue
    4.6 %     5.2 %        
 
   
 
     
 
         
Total R&D as % of revenue
    5.7 %     6.0 %        
 
   
 
     
 
         

     Depreciation and amortization expense decreased by $7.2 million or 44.6% in fiscal year 2003. The decrease was primarily due to the adoption of SFAS 142. Upon adoption, the Company ceased to amortize goodwill. The following table represents the impact of SFAS No. 142 on net income, basic and diluted net income per share had SFAS No. 142 been in effect in fiscal year 2002 (in thousands):

                 
    2003
  2002
Net income
               
Reported net income
  $ 21,782     $ 12,239  
Goodwill amortization, net of tax
          5,370  
 
   
 
     
 
 
Adjusted net income
  $ 21,782     $ 17,609  
 
   
 
     
 
 
Basic net income per common share
               
Reported net income per common share
  $ 1.24     $ 0.70  
Goodwill amortization, net of tax
          0.31  
 
   
 
     
 
 
Adjusted basic net income per common share
  $ 1.24     $ 1.01  
 
   
 
     
 
 
Diluted net income per common share
               
Reported net income per common share
  $ 1.22     $ 0.69  
Goodwill amortization, net of tax
          0.30  
 
   
 
     
 
 
Adjusted diluted net income per common share
  $ 1.22     $ 0.99  
 
   
 
     
 
 
Weighted average shares outstanding
               
Basic
    17,502       17,510  
Diluted
    17,838       17,850  

     Income from operations for fiscal 2003 was $38.3 million, or 9.4% of revenue, compared to $18.8 million, or 5.0% in fiscal year 2002. The increase was mainly due to the overall increase in software and service sales, the increase in gross margins generated from service sales and the decrease of goodwill amortization from the adoption of SFAS 142.

     Non-operating income for fiscal year 2003 decreased by $1.7 million primarily due to foreign currency translation loss of $0.7 million in fiscal year 2003 compared to a gain of $0.4 million in fiscal year 2002. In addition, an investment of $0.5 million was written off in the fourth quarter of fiscal year 2003.

     The effective tax rate for fiscal year 2003 was 40.5%, compared to 34.0% for fiscal year 2002. The increase was due to the relative mix of earnings in higher-taxing jurisdictions.

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Purchases of Company Stock

     In fiscal year 2002, the Board of Directors authorized the purchase of up to one million shares of the Company’s common stock in the open market. A summary of the cumulative number of whole shares purchased through June 2004 is as follows ($ in thousands):

                         
            Total
    Number of   Average Purchase   Purchase
    Shares
  Price
  Value
Shares purchased in fiscal year 2002
    95,600     $ 27.31     $ 2,610  
Shares purchased in fiscal year 2003
    282,241     $ 23.67       6,681  
Shares purchased in fiscal year 2004
    421,890     $ 40.56       17,112  
 
   
 
             
 
 
Total shares purchased as of June 30, 2004
    799,731     $ 33.01     $ 26,403  
 
   
 
             
 
 

Liquidity and Capital Resources

     On July 17, 2003, the Company (and its subsidiaries) entered into two new credit agreements (the “Credit Agreements”) which in the aggregate offer a $65.0 million multi-currency committed line of credit, expiring on July 31, 2005. The lenders (the “Lenders”) under the Credit Agreements are Bank of America, N.A., Wachovia Bank, N.A., and US Bank. Simultaneously upon entering into the Credit Agreements, the Company entered into: (i) a security agreement, pursuant to which the Lenders were granted a security interest in all inventory and receivables located in the United States; and (ii) a pledge agreement and irrevocable stock powers, pursuant to which the Company pledges the stock of certain of its subsidiaries to the Lenders as collateral.

     The interest rate under the Credit Agreements is calculated as follows: (i) if the advance is made in U.S. dollars, the greater of the federal funds rate, plus 50 basis points, or the Bank of America prime rate, plus an additional 25 to 150 basis points, depending upon the Company’s consolidated earnings before interest, taxes, depreciation and amortization (“EBITDA”) for the immediately preceding four calendar quarters; and (ii) if the advance is made in a foreign currency, the LIBOR rate for the applicable denominated currency, plus an additional 150 to 250 basis points, depending upon the Company’s consolidated EBITDA for the immediately preceding four calendar quarters. The Credit Agreements also require that the Company pay insignificant commitment fees on the unused portion of the line of credit to the Lenders.

     The Credit Agreements contain certain financial covenants and restrictions on the Company’s ability to assume additional debt and pay cash dividends. The Lenders under the Credit Agreements have not alleged any breaches thereunder by MICROS.

     The Company also has a credit relationship with a European bank in the amount of EUR 1.0 million (approximately $1.2 million at the June 30, 2004 exchange rate). Under the terms of this facility, the Company may borrow in the form of either a line of credit or term debt. As the Company has significant international operations, its Euro-denominated borrowings do not represent a significant foreign exchange risk. On an overall basis, the Company monitors its cash and debt positions in each currency in an effort to reduce its foreign exchange risk.

     As of June 30, 2004, the total outstanding balance on the lines of credit was $2.5 million consisting of: ZAR (South African Rand) 4.0 million (approximately $0.7 million at the June 30, 2004 exchange rate), SEK (Swedish Krona) 7.5 million (approximately $1.0 million at the June 30, 2004 exchange rate), and JPY (Japanese Yen) 90.0 million (approximately $0.8 million at the June 30, 2004 exchange rate). As of June 30, 2004, the Company had approximately $63.7 million available to borrow under the available credit facilities. The line of credit balance decreased from $10.2 million at June 30, 2003 to $2.5 million at June 30, 2004 mainly as a result of repayment of indebtedness from the Company’s positive cash flow.

     Net cash provided by operating activities for fiscal year 2004 was $71.9 million versus $40.4 million for fiscal year 2003. The Company used $14.4 million for investing activities, including $13.9 million for the purchase of property, plant, and equipment and internally developed software and $0.5 million for the purchase of long-term investments. The Company used $12.0 million for financing activities, consisting primarily of net payments on the line of credit of $8.0 million and $17.1 million in the repurchase of the Company’s stock offset by the proceeds from

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the issuance of stock under the employee option plan of $13.7 million. All cash is being retained for the operation and expansion of the business and the repurchase of the Company’s stock.

     The Company anticipates that its cash flow from operations along with available lines of credit, in conjunction with other lines of credit for which the Company may be eligible or lines of credit to be renewed or converted into term debt, are sufficient to provide the working capital needs of the Company for the foreseeable future.. The Company anticipates that its property, plant and equipment expenditures for fiscal year 2005 will be approximately $2.0 million higher than in fiscal year 2004.

     Financial indicators of the Company’s liquidity and capital resources as of June 30, 2004 and 2003 were (in thousands, except ratios):

                 
    2004
  2003
Cash and cash equivalents
  $ 91,451     $ 45,682  
 
   
 
     
 
 
Available credit facilities
  $ 66,220     $ 53,751  
Outstanding credit facilities
    (2,481 )     (10,185 )
 
   
 
     
 
 
Unused credit facilities
  $ 63,739     $ 43,566  
 
   
 
     
 
 
Working capital (1)
  $ 118,485     $ 73,779  
 
   
 
     
 
 
Long-term debt and capital lease obligations:
               
Current
  $ 139     $ 469  
Non-current
    166       198  
 
   
 
     
 
 
Total
  $ 305     $ 667  
 
   
 
     
 
 
Shareholders’ equity
  $ 262,973     $ 221,228  
 
   
 
     
 
 
Current ratio (2)
    1.87       1.58  
 
   
 
     
 
 

(1)   Current assets less current liabilities.

(2)   Current assets divided by current liabilities.

Inflation

     The Company has not experienced any significant impact as a result of inflation.

Off-balance sheet arrangements

     The Company does not have any material off-balance sheet arrangements (as defined in the applicable regulations) that have or are reasonably likely to have a current or future effect on the Company’s financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures, or capital resources.

Disclosure of contractual obligations

Contractual Obligations

                                         
    Payments due by period
                                    More than 5
    Total
  Less than 1 year
  1-3 years
  4-5 years
  years
Operating lease obligations
  $ 62,165     $ 14,866     $ 30,389     $ 13,327     $ 3,583  
Purchase obligations
    460             460              
 
   
 
     
 
     
 
     
 
     
 
 
Total
  $ 62,625     $ 14,866     $ 30,849     $ 13,327     $ 3,583  
 
   
 
     
 
     
 
     
 
     
 
 

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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

     See Part I, Item I, Foreign Sales and Foreign Market Risks, and Part II, Item 7. Additionally, MICROS’s committed lines of credit bear interest at a floating rate. MICROS does not invest in financial instruments designed to protect against interest rate fluctuations, although it will continue to evaluate the need to do so in the future.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

     See Part IV, Item 15(a) 1.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None

ITEM 9A. CONTROLS AND PROCEDURES

     As of June 30, 2004, the Company has conducted an evaluation of the effectiveness of the design and operation of the Company’s disclosure controls and procedures” (as defined in Rules 13a-15 and 15d-15 under the U.S. Securities Exchange Act of 1934, as amended (the “Exchange Act”)). This evaluation was carried out under the supervision of the Company’s management, including A.L. Giannopoulos, MICROS’ Chairman, Chief Executive Officer and President, and Gary C. Kaufman, MICROS’ Executive Vice President and Chief Financial Officer. The Company’s disclosure controls and procedures are designed with the objective of ensuring that information required to be disclosed in the reports MICROS files or submits under the Exchange Act, such as this Annual Report, is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. The Company’s disclosure controls and procedures are also designed with the objective of ensuring that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.

     The Company does not expect that its disclosure controls and procedures will prevent all errors and all fraud. Despite its level of sophistication, detail and thoroughness, a disclosure control system can provide only reasonable, not absolute, assurance that the objectives of the control system are satisfied. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within the Company have been or will be detected.

     The evaluation of MICROS’ disclosure controls and procedures included a review of the controls’ objectives and design, and the controls’ implementation and operational procedures. In the course of this evaluation, MICROS sought to identify and analyze the manner in which it collects information and requires its employees from its domestic and international locations to produce such information. Once the information is collected, the Company evaluated how the information is analyzed for purposes of determining if, how, when and where to disclose such information. Finally, MICROS analyzed the forms and guidelines it has developed internally that are disseminated to all operations, and are required to be resubmitted to the finance operation. These forms and documents are designed to elicit pertinent financial and non-financial information from the operations on a worldwide basis.

     MICROS has evaluated and will continue to periodically evaluate its disclosure controls and procedures. Based on its most recent evaluations, MICROS has concluded that, as of the end of the period covered by this Annual Report, its disclosure controls and procedures currently in place are effective at such reasonable assurance level that material information relating to MICROS would be made known to the Chairman, President and Chief Executive Officer, and the Executive Vice President and Chief Financial Officer on a timely basis.

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PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

     
Name
  Position
T. Paul Armstrong
  Executive Vice President, New Technologies
 
   
Louis M. Brown, Jr.
  Director and Vice Chairman of the Board
 
   
B. Gary Dando
  Director
 
   
A. L. Giannopoulos
  Chairman, President and Chief Executive Officer
 
   
J. Alan Hayman
  Executive Vice President, Restaurant Sales and Strategies
 
   
Daniel G. Interlandi
  Executive Vice President, North American Sales
 
   
Bernard Jammet
  Executive Vice President, Latin American Sales
 
   
Gary C. Kaufman
  Executive Vice President, Finance and Administration and Chief Financial Officer
 
   
Thomas L. Patz
  Executive Vice President, Strategic Initiatives, and General Counsel
 
   
John G. Puente
  Director
 
   
Cynthia A. Russo
  Vice President and Corporate Controller
 
   
Dwight S. Taylor
  Director
 
   
William S. Watson
  Director

Directors of the Registrant are elected for a term of one year.

     Directors and Executive Officers of the Registrant during fiscal year 2004:

     T. Paul Armstrong, 46, joined the Company in July 1981 as a software engineer. In December 1983, he was promoted to the position of Director, Systems Engineering. In November 1989 he was promoted to Vice President, Research and Development. In October 1993, Mr. Armstrong was named Vice President and Product Manager, Full Service Products. In July 1995, Mr. Armstrong was promoted to Senior Vice President, Research and Development, in April 1996, he was made Senior Vice President and General Manager for the Table Service Restaurant Group, and in April 1997 was named Senior Vice President and General Manager for the Strategic Account Group. In June 2000, Mr. Armstrong was promoted to his current position of Executive Vice President, e-Business Solutions. Mr. Armstrong holds a masters degree from Cambridge University, England.

     Louis M. Brown, Jr., 61, has been a Director of the Company since 1977. Mr. Brown held the position of President and Chief Executive Officer from January 1986 until his appointment as Chairman of the Board in January 1987. In April 2001, Mr. Brown tendered his resignation as Chairman, and was appointed Vice Chairman. He also serves as Chairman and Chief Executive Officer of Precision Auto Care, Inc., a franchise company for the auto care industry. Additionally, Mr. Brown serves as President and a director of IDEAS, Inc., a supplier of high technology, custom-engineered products and services. Formerly, Mr. Brown served as Chairman of Autometric, Inc. and of Planning Systems, Inc. He is a graduate of the Johns Hopkins University (B.E.S.-E.E.).

     B. Gary Dando, 62, has been a Director of the Company since November 2003. Retiring in June 2001, Mr. Dando worked for Ernst & Young LLP for 37 years, the last 25 of which he served as a partner. While at Ernst & Young LLP, Mr. Dando serviced a broad array of clients, including those in high technology, biosciences, government contracting, manufacturing and banking. Mr. Dando also held positions of national and regional

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operational responsibility within Ernst & Young LLP in areas of practice management and operations, and co-authored various internal training publications, including those relating to audit procedures and government contracting. Mr. Dando serves on the board of directors of PEC Solutions, Inc., a publicly held professional services firm serving Federal, State and local government agencies, where he also is the Chairman of the Audit Committee. Additionally, Mr. Dando is currently a member of the Board of Trustees, University System of Maryland Foundation, Inc., where he is also a member of the Finance Committee and Chairman of the Spending Policy Committee, and the University of Maryland College Park Foundation, where he is a member of the Budget and Audit Committee. Mr. Dando is a 1964 graduate of the University of Maryland, with a Bachelor of Science degree in Accounting.

     A. L. Giannopoulos, 64, has been a Director since March 1992 and was elected President and Chief Executive Officer in May 1993. In April 2001, Mr. Giannopoulos was appointed Chairman of the Company’s Board of Directors. Effective as of June 1, 1995, Mr. Giannopoulos resigned as General Manager of the Westinghouse Information and Security Systems Divisions, having been with Westinghouse for 30 years, and was hired by the Company pursuant to an Employment Agreement to terminate December 31, 1999, subsequently amended to terminate on June 30, 2009. In prior assignments at Westinghouse, Mr. Giannopoulos was General Manager of the Automation Division and National Industrial Systems Sales Force, Industries Group. Mr. Giannopoulos is a graduate of Lamar University with a Bachelor of Science degree in Electrical Engineering.

     J. Alan Hayman, 51, began his career with MICROS in January 2000. He has held key positions at the Company including Regional Vice President for Restaurant Sales and Strategies, and was promoted to Senior Vice President in October 2000. Mr. Hayman currently serves as Executive Vice President, a position to which he was appointed in September 2001. Before joining MICROS, Mr. Hayman served as Vice President of Sales for Hayman Systems, a leading MICROS dealer that was acquired by MICROS in December 1999. Mr. Hayman graduated in 1974 from Boston University, School of Management, with a BS in Business Administration.

     Daniel G. Interlandi, 51, began his career with MICROS in 1980, and has held key sales and management positions with the Company involving districts operations, distributors, major accounts, customer service, research and development, and marketing. He was promoted to Vice President, Full Service Products in May 1993 and to Senior Vice President, Sales and Marketing in September 1993. In April 1996, he was appointed Senior Vice President and General Manager, Leisure and Entertainment Group, and in April 1997, he assumed additional responsibility for the Table Service Restaurant Group. In fiscal year 2000, Mr. Interlandi had oversight responsibility for EAME operations, and in January 2001, Mr. Interlandi was appointed to his current position, Executive Vice President, North American Sales. Mr. Interlandi is a 1975 graduate of Knox College.

     Bernard Jammet, 46, joined the Company in July 1984 as European Sales Manager. In 1988, he was named Managing Director for Europe/Africa/Middle East Operations and was promoted to Vice President in November 1990. In November 1994, he was promoted to the position of Senior Vice President, International Operations. In October 1998, he was appointed Executive Vice President, Product Development, and in January 2001, Mr. Jammet was appointed to his current position of Executive Vice President, Latin American Group. Before joining MICROS, Mr. Jammet was employed with the former MICROS distributor for France. Mr. Jammet is a graduate of the Hotel School of Lausanne, Switzerland, with a Masters degree in Hotel Administration.

     Gary C. Kaufman, 54, served as a Director of the Company from January 1991 until May 1994 when he was appointed to Vice President, Finance and Administration and Chief Financial Officer. Subsequent to June 30, 1996, he was promoted to Senior Vice President, Finance and Administration and Chief Financial Officer, and in September 1999, was promoted to Executive Vice President, Finance and Administration and Chief Financial Officer. Previously, Mr. Kaufman was Division Controller for Westinghouse Security and Network Services Divisions, having been with Westinghouse for 20 years in various financial positions. Mr. Kaufman is a graduate of the University of Dayton with a Bachelor of Science degree in Accounting and is also a Certified Public Accountant.

     Thomas L. Patz, 44, joined the Company in August 1995 as General Counsel. In November 1996, he was promoted to the position of Vice President and General Counsel. In September 1999, Mr. Patz was promoted to the position of Senior Vice President and General Counsel, and in January 2000, Mr. Patz was promoted to his present position of Executive Vice President, Strategic Initiatives, and General Counsel. Previously, Mr. Patz was Assistant General Counsel of Westinghouse Electric Corporation. Mr. Patz is a 1982 graduate of Brown University, and a

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1985 graduate of the University of Virginia School of Law with a degree of Juris Doctor. Mr. Patz is a member of the Maryland State Bar.

     John G. Puente, 74, has been a Director of the Company since May 1996. Mr. Puente served as Chairman of Telogy Networks, Inc., a developer of communications software products until August 1999, at which time Texas Instruments acquired it. Mr. Puente is on the Board of Directors of Primus Telecommunications, a long distance telecommunications service provider. Previously, he was Chairman and Chief Executive Officer of Orion Network Systems, a company that provides satellite services and facilities. Before joining Orion, Mr. Puente was Vice Chairman of M/A-Com, a supplier of microwave components and systems to the telecommunications industry. He was a founder and Chairman of Digital Communications Corporation (now Hughes Network Systems) and SouthernNet, a fiber optic long distance company that merged to form Telecom USA and was later acquired by MCI. Mr. Puente is a graduate of Polytechnic Institute of New York and now serves on the Board of Trustees of that institution, and he holds a Masters degree from Stevens Institute of Technology. He is also Chairman of the Board of Trustees of Capitol College.

     Cynthia A. Russo, 34, joined the Company in January 1996 as a Senior Accountant. In October 1996, she was promoted to Manager of Accounting, in March 1999, she was promoted to Director of Financial Reporting and Services, in February 2000 she was promoted to Director of Corporate Reporting and Accounting, and in May 2001 she was promoted to her current position, Vice President and Corporate Controller. Ms. Russo holds a Bachelor of Science degree in Accounting from James Madison University. She is a Certified Public Accountant and a Certified Internal Auditor.

     Dwight S. Taylor, 59, has been a Director of the Company since 1997. He is President of Corporate Development Services, LLC (“CDS”), a commercial real estate development firm with offices in Columbia, Maryland, and a subsidiary of Corporate Offices Properties Trust (NYSE: OFC). From 1984 until 1998, Mr. Taylor, was employed by Constellation Real Estate, Inc. in various capacities. Mr. Taylor is also past President of the Maryland Chapter of the National Association of Industrial and Office Properties (“NAIOP”), and a member of the NAIOP National Board. Mr. Taylor currently serves on the Trustee Boards of the Baltimore Polytechnic Institute Foundation, Capitol College, and Lincoln University. He also serves on the Board of the T. Rowe Price Group, Inc. Mr. Taylor is a 1968 graduate of Lincoln University with a Bachelor of Arts degree in Economics.

     William S. Watson, 60, has been a Director of the Company since 2000. He currently serves as Chairman of ISM, a Boston based advertising agency, which specializes in the travel and leisure industries and is the Managing Partner of ISM’s consulting arm, The Prism Partnership, LLC. Mr. Watson also serves as Chairman and Executive Vice President of TLX, Inc., a provider of logistics solutions to the airline industry, based in Scottsdale, Arizona, and is a member of the board of directors of Passkey Systems, Inc., a privately held company that provides meetings and convention reservation and bookings services. During his career, Mr. Watson also served as Vice President of Strategic Marketing for ITT-Sheraton Hotels, and Executive Vice President, Chief Operating Officer of Best Western International. Mr. Watson is a 1964 graduate of Croydon Polytechnic, with a degree in Mechanical Engineering.

     The Company knows of no family relationships between any director, executive officer, or person nominated or chosen to become a director or executive officer.

     Information relating to filings made pursuant to Section 16 of the Securities Exchange Act of 1934 will be set forth in the Company’s Proxy Statement, and is incorporated herein by reference.

     The Company’s Proxy Statement will set forth the information called for by this item pertaining to the Company’s Audit Committee under the caption “Audit Committee,” and such information is incorporated herein by reference.

     The Company has adopted a Code of Ethics and Business Practices, which applies to all directors, officers, and U.S. based employees of the Company (there are certain variations with respect to certain international locations so as to comply with local law). It is posted on the Company’s website at www.micros.com, and is available in print free of charge to anyone who requests a copy. Requests must be in writing and mailed to the Company’s Corporate Secretary.

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ITEM 11. EXECUTIVE COMPENSATION AND TRANSACTIONS

     The information required by Item 11 will be set forth in the Company’s Proxy Statement under the caption “Executive Compensation”, and such information is incorporated herein by reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

     The information required by Item 12 will be set forth in the Company’s Proxy Statement under the caption “Security Ownership of Certain Beneficial Owners and Management”, and such information is incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

     Effective June 30, 1995, and amended February 1, 1999, April 26, 2001, and September 4, 2003, the Company and Louis M. Brown, Jr., Vice-Chairman of the Board, entered into a Consulting Agreement terminating June 30, 2007, pursuant to which Mr. Brown is to provide on the average 20 hours per week of consulting services to the Company in exchange for a base consulting fee plus a target bonus. During fiscal years 2004, 2003 and 2002, the Company compensated Mr. Brown $427,000, $409,500 and $308,000 respectively, for consulting services provided to the Company. For fiscal years 2004, 2003 and 2002, part of the compensation that Mr. Brown received was in the form of an annual bonus in the amounts of $177,000, $159,500 and $78,000, respectively. The bonus payments were accrued during the fiscal year that they were earned and paid in the following fiscal year.

     During fiscal year 2002, the Company paid J. Alan Hayman $1,596,279 for an earn-out payment obligation as part of the 1999 acquisition by MICROS of Stanley Hayman and Company, Inc. and Micros of South Florida, Inc., each entity in which he was a 46.5% shareholder. There are no additional earn-out payments required. During fiscal years 2003 and 2002, the Company paid a real estate partnership $145,535 and $426,511 respectively, for the rental of the Laurel, Maryland facilities. J. Alan Hayman, Executive Vice President, Restaurant Sales and Strategies, holds a 50% interest in the partnership. The rental rates were fair market value rates, as determined by two independent valuations. The Laurel lease expired on December 31, 2002, and was not renewed.

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES.

     The information required by Item 14 will be set forth in the Company’s Proxy Statement under the section heading “Independent Registered Public Accounting Firm”, and such information is incorporated herein by reference.

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PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

             
        Page
        No.
(a)
  The following documents are filed as a part of this report:        
1.
  Financial Statements:        
 
  Report of Independent Registered Public Accounting Firm     37  
 
  Consolidated balance sheets as of June 30, 2004 and 2003     38  
 
  Consolidated statements of operations for the years ended June 30, 2004, 2003 and 2002     39  
 
  Consolidated statements of shareholders' equity for the years ended June 30, 2004, 2003 and 2002     40  
 
  Consolidated statements of cash flows for the years ended June 30, 2004, 2003 and 2002     41-42  
 
  Notes to consolidated financial statements     43-60  
2.
  Financial Statement Schedules:        
 
  Schedule II – Valuation and qualifying accounts and reserves     61  
 
  All other schedules are omitted because they are not applicable, not required, or the required information is included in the financial statements or notes thereto.        

3.   Exhibits:

3(i).   Articles of Incorporation of the Company are incorporated herein by reference to Exhibit 3 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1990.
 
3(i)(a).   Articles of Amendment to Articles of Incorporation are incorporated herein by reference to Exhibit 3(i) to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1997.
 
3(i)(b).   Articles of Amendment to Articles of Incorporation are incorporated herein by reference to Exhibit 3(i) to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1998.
 
3(ii).   By-laws of the Company as in effect on the date hereof is incorporated herein by reference to Exhibit 3 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1990.
 
3(iii).   By-laws of the Company, as amended, is incorporated herein by reference to Exhibit 3(ii) to the Form 8-K filed on August 30, 2004.
 
10a1.   Amendment and Restatement of MICROS Systems, Inc. Stock Option Plan is incorporated herein by reference to Exhibit 4.1 to the Registration Statement on Form S-8 of the Company filed on February 16, 1990.
 
10a2.   First Amendment to the Amendment and Restatement of MICROS Systems, Inc. Stock Option Plan constituting Exhibit 10a1 hereto is incorporated herein by reference to Exhibit 4.2 to the Registration Statement on Form S-8 of the Company filed on February 16, 1990.
 
10b1.   MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1993 Annual Meeting of Shareholders.
 
10b2.   MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1995 Annual Meeting of Shareholders.
 
10b3.   MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference

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    to Exhibit A to the Proxy Statement of the Company for the 1996 Annual Meeting of Shareholders.
 
10b4.   MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1997 Annual Meeting of Shareholders.
 
10b5.   MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1998 Annual Meeting of Shareholders.
 
10b6.   MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1999 Annual Meeting of Shareholders.
 
10b7.   MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 2001 Annual Meeting of Shareholders.
 
10c.   Underwriting Agreement dated July 6, 1995 by and among MICROS Systems, Inc., Westinghouse Electric Corporation, Westinghouse Holdings Corporation, J.P. Morgan Securities, Inc., Morgan Stanley & Co. Incorporated and Smith Barney, Inc. is incorporated herein by reference to Exhibit 10d to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1995.
 
10d.   Employment Agreement dated June 1, 1995 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10e to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1995.
 
10e.   First Amendment to Employment Agreement dated February 6, 1997 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1996.
 
10f.   Second Amendment to Employment Agreement dated February 1, 1998 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1997.
 
10g.   Third Amendment to Employment Agreement dated September 8, 1999 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10g to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1999.
 
10h.   Fourth Amendment to Employment Agreement dated November 19, 2001 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 2001.
 
10i.   Fifth Amendment to Employment Agreement dated November 15, 2002 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 2002.
 
10j.   Sixth Amendment to Employment Agreement dated January 28, 2004 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 2003.
 
10.k.   Consulting Agreement dated June 30, 1995 between MICROS Systems, Inc. and Louis M. Brown, Jr. is incorporated herein by reference to Exhibit 10 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1995.
 
10l.   First Amendment to Consulting Agreement dated February 1, 1999 between MICROS Systems, Inc. and Louis M. Brown, Jr. is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1998.

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10m.   Second Amendment to Consulting Agreement dated April 26, 2001 between MICROS Systems, Inc. and Louis M. Brown, Jr. is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended March 31, 2001.
 
10n.   Third Amendment to Consulting Agreement dated September 4, 2003 between MICROS Systems, Inc. and Louis M. Brown, Jr. is incorporated herein by reference to Exhibit 10 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 2003.
 
10o.   Employment Agreement dated May 28, 1997 between MICROS Systems, Inc. and Gary C. Kaufman is incorporated herein by reference to Exhibit 10 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1997.
 
10p.   First Amendment to Employment Agreement dated October 1, 1998 between MICROS Systems, Inc. and Gary C. Kaufman is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1998.
 
10q.   Employment Agreement dated May 28, 1997 between MICROS Systems, Inc. and Thomas L. Patz is incorporated herein by reference to Exhibit 10 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1997 (see 10o above, as text is identical)
 
10r.   First Amendment to Employment Agreement dated October 1, 1998 between MICROS Systems, Inc. and Thomas L. Patz is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1998 (see 10p above, as text is identical).
 
10s.   Credit Agreement, dated as of July 17, 2003, among MICROS Systems, Inc., DV Technology Holdings Corporation, Datavantage Corporation, MICROS-Fidelio Nevada, LLC, MSI Delaware, LLC, MICROS-Fidelio Southwest, Inc., and MICROS-Fidelio Worldwide, Inc. (Borrowers), and Bank Of America, N.A., Wachovia Bank, National Association and US Bank (Lenders) is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended September 30, 2003.
 
10t.   Credit Agreement, dated As Of July 17, 2003, Among MICROS-Fidelio (Ireland) Ltd., MICROS-Fidelio Systems (UK) Ltd., MICROS-Fidelio España S.L., Merchants Information Solutions, Ltd., MICROS-Fidelio Brazil, Ltda., MICROS-Fidelio France S.A.S., Hospitality Technologies, S.A., MICROS-Fidelio Mexico S.A. De C.V., MICROS Systems Holding GmbH, MICROS-Fidelio Software Deutschland GmbH, Indatec GmbH & Co. Kg., MICROS-Fidelio Software GmbH & Co. Kg., MICROS-Fidelio Software Portugal Unipessoal Lda, MICROS-Fidelio (Thailand) Co., Ltd., MICROS-Fidelio Singapore Pte Ltd., MICROS-Fidelio Software (Philippines), Inc., MICROS-Fidelio Japan Ltd., MICROS-Fidelio Australia Pty. Ltd., MICROS-Fidelio Hong Kong, Ltd., Fidelio Nordic Norway A/S, Fidelio Nordic Oy, Fidelio Nordic Sverige, A.B., And Hotelbk, A.B., and Bank Of America, N.A., Wachovia Bank, National Association And Us Bank (Lenders) is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended September 30, 2003.
 
10u.   Security Agreement, dated As Of July 17, 2003, By and Among MICROS Systems, Inc., DV Technology Holdings Corporation, Datavantage Corporation, MICROS-Fidelio Nevada, LLC, MSI Delaware, LLC, MICROS-Fidelio Southwest, Inc., MICROS-Fidelio Worldwide, Inc. (Borrowers) And Bank Of America, N.A., Wachovia Bank, National Association And Us Bank (Lenders) is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended September 30, 2003.
 
14.   Code of Ethics and Business Practices
 
21.   Subsidiaries of the Company.
 
23.   Consent of Independent Registered Public Accounting Firm
 
31.   Certifications
 
32.   Section 1350 Certifications

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(b)   Reports on form 8-K during the fourth quarter of the fiscal year ending June 30, 2004:
 
    Report on Form 8-K (Item 12) was furnished on April 30, 2004, regarding the release of financial results for the third fiscal quarter for fiscal year 2004 ended March 31, 2004.

The annual report will be mailed to shareholders before the annual meeting scheduled for November 19, 2004.

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Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of MICROS Systems, Inc.:

In our opinion, the consolidated financial statements listed in the index appearing under item 15(a)(1) present fairly, in all material respects, the financial position of MICROS Systems, Inc. and its subsidiaries at June 30, 2004 and 2003, and the results of their operations and their cash flows for each of the three years in the period ended June 30, 2004 in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedules listed in the index appearing under item 15(a)(2) present fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These financial statements and financial statement schedules are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements and financial statement schedules based on our audits. We conducted our audits of these statements in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

/s/ PricewaterhouseCoopers LLP
Baltimore, MD
September 13, 2004

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
as of June 30, 2004 and 2003
(in thousands, except per share data)

                 
    2004
  2003
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 91,451     $ 45,682  
Accounts receivable, net of allowance for doubtful accounts of $11,903 in 2004 and $10,648 in 2003
    101,367       98,700  
Inventories, net
    36,095       31,864  
Deferred income taxes
    9,396       7,885  
Prepaid expenses and other current assets
    16,242       17,860  
 
   
 
     
 
 
Total current assets
    254,551       201,991  
Property, plant and equipment, net
    19,550       20,179  
Deferred income taxes, non-current
    24,288       32,003  
Goodwill, net of accumulated amortization of $28,687 in 2004 and $27,824 in 2003
    70,715       68,173  
Intangible assets, net of accumulated amortization of $2,291 in 2004 and $1,692 in 2003
    5,476       6,097  
Purchased and internally developed software costs, net of accumulated amortization of $30,484 in 2004 and $23,487 in 2003
    41,112       38,089  
Other investments
    415       10  
Other assets
    2,785       3,473  
 
   
 
     
 
 
Total assets
  $ 418,892     $ 370,015  
 
   
 
     
 
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
Current liabilities:
               
Bank lines of credit
  $ 2,481     $ 10,185  
Current portion of long-term debt
          363  
Current portion of capital lease obligations
    139       106  
Accounts payable
    29,681       24,177  
Accrued expenses and other current liabilities
    58,693       44,240  
Income taxes payable
    1,541       10,102  
Deferred income taxes
    512       501  
Deferred service revenue
    43,019       38,538  
 
   
 
     
 
 
Total current liabilities
    136,066       128,212  
Capital lease obligations, net of current portion
    166       198  
Deferred income taxes, non-current
    15,544       11,495  
Other non-current liabilities
    1,401       6,510  
Commitments and contingencies
               
Minority interests
    2,742       2,372  
Shareholders’ equity:
               
Common stock, $0.025 par value; 50,000 shares authorized; shares issued and outstanding 18,335 in 2004 and 18,018 in 2003
    457       450  
Capital in excess of par
    71,525       69,644  
Retained earnings
    185,660       152,381  
Accumulated other comprehensive income (loss)
    5,331       (1,247 )
 
   
 
     
 
 
Total shareholders’ equity
    262,973       221,228  
 
   
 
     
 
 
Total liabilities and shareholders’ equity
  $ 418,892     $ 370,015  
 
   
 
     
 
 

The accompanying notes are an integral part of the consolidated financial statements.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
for the years ended June 30, 2004, 2003 and 2002
(in thousands, except per share data)

                         
    2004
  2003
  2002
Revenue:
                       
Hardware
  $ 151,640     $ 137,013     $ 134,123  
Software
    82,486       67,614       57,175  
Service
    253,317       201,230       181,195  
 
   
 
     
 
     
 
 
Total revenue
    487,443       405,857       372,493  
 
   
 
     
 
     
 
 
Cost of sales:
                       
Hardware
    105,507       98,037       96,006  
Software
    16,372       15,401       10,244  
Service
    116,455       93,860       89,106  
 
   
 
     
 
     
 
 
Total cost of sales
    238,334       207,298       195,356  
 
   
 
     
 
     
 
 
Gross margin
    249,109       198,559       177,137  
 
   
 
     
 
     
 
 
Selling, general and administrative expenses
    155,235       132,601       123,011  
Research and development expenses
    27,209       18,748       19,320  
Depreciation and amortization
    9,831       8,888       16,042  
 
   
 
     
 
     
 
 
Total operating expenses
    192,275       160,237       158,373  
 
   
 
     
 
     
 
 
Income from operations
    56,834       38,322       18,764  
Non-operating income (expense):
                       
Interest income
    1,300       1,415       1,067  
Interest expense
    (1,004 )     (859 )     (722 )
Other income (expense), net
    408       (1,683 )     236  
 
   
 
     
 
     
 
 
Total non-operating income (expense)
    704       (1,127 )     581  
 
   
 
     
 
     
 
 
Income before taxes, minority interests and equity in net earnings of affiliates
    57,538       37,195       19,345  
Income tax provision
    23,592       15,078       6,577  
 
   
 
     
 
     
 
 
Income before minority interests and equity in net earnings of affiliates
    33,946       22,117       12,768  
Minority interests and equity in net earnings of affiliates
    (667 )     (335 )     (529 )
 
   
 
     
 
     
 
 
Net income
  $ 33,279     $ 21,782     $ 12,239  
 
   
 
     
 
     
 
 
Net income per common share:
                       
Basic
  $ 1.82     $ 1.24     $ 0.70  
 
   
 
     
 
     
 
 
Diluted
  $ 1.73     $ 1.22     $ 0.69  
 
   
 
     
 
     
 
 
Weighted-average number of shares outstanding:
                       
Basic
    18,245       17,502       17,510  
 
   
 
     
 
     
 
 
Diluted
    19,226       17,838       17,850  
 
   
 
     
 
     
 
 

The accompanying notes are an integral part of the consolidated financial statements.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY
for the years ended June 30, 2004, 2003 and 2002
(in thousands)

                                                 
                                    Accumulated    
    Common Stock   Capital           Other    
   
  in Excess   Retained   Comprehensive    
    Shares
  Amount
  of Par
  Earnings
  (Loss) Income
  Total
Balance, June 30, 2001
    17,475     $ 437     $ 56,515     $ 118,360     $ (16,464 )   $ 158,848  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Comprehensive income
                                               
Net income
                      12,239             12,239  
Foreign currency translation adjustments
                            6,922       6,922  
 
                                           
 
 
Total comprehensive income
                                            19,161  
Stock issued upon exercise of options
    142       3       2,580                   2,583  
Repurchases of stock
    (96 )     (2 )     (2,608 )                 (2,610 )
Income tax benefit from stock options exercised
                380                   380  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Balance, June 30, 2002
    17,521     $ 438     $ 56,867     $ 130,599     $ (9,542 )   $ 178,362  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Comprehensive income
                                               
Net income
                      21,782             21,782  
Foreign currency translation adjustments
                            8,295       8,295  
 
                                           
 
 
Total comprehensive income
                                            30,077  
Stock issued in connection with acquisition
    719       18       18,182                   18,200  
Stock issued upon exercise of options
    60       1       1,088                   1,089  
Repurchases of stock
    (282 )     (7 )     (6,674 )                 (6,681 )
Income tax benefit from stock options exercised
                181                   181  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Balance, June 30, 2003
    18,018     $ 450     $ 69,644     $ 152,381     $ (1,247 )   $ 221,228  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Comprehensive income
                                               
Net income
                      33,279             33,279  
Foreign currency translation adjustments
                            6,578       6,578  
 
                                           
 
 
Total comprehensive income
                                            39,857  
Stock issued upon exercise of options
    739       18       13,677                   13,695  
Repurchases of stock
    (422 )     (11 )     (17,101 )                 (17,112 )
Income tax benefit from stock options exercised
                5,305                   5,305  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Balance, June 30, 2004
    18,335     $ 457     $ 71,525     $ 185,660     $ 5,331     $ 262,973  
 
   
 
     
 
     
 
     
 
     
 
     
 
 

The accompanying notes are an integral part of the consolidated financial statements.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
for the years ended June 30, 2004, 2003 and 2002
(in thousands)

                         
    2004
  2003
  2002
Cash flows from operating activities:
                       
Net income (loss)
  $ 33,279     $ 21,782     $ 12,239  
 
   
 
     
 
     
 
 
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
                       
Depreciation and amortization
    9,831       8,888       16,042  
Amortization of capitalized software
    6,705       5,419       4,567  
Provision for losses on accounts receivable
    3,370       4,831       5,073  
Provision for inventory obsolescence
    2,002       2,005       1,638  
Undistributed earnings from equity investment and minority interests
    667       335       529  
Provision for deferred income taxes
    4,430       2,545       661  
Loss on other than temporary decline in investments
    800       500        
Income tax benefit from stock options exercised
    5,305       181       380  
Legal settlement, net
    1,260              
Changes in assets and liabilities (net of impact of acquisitions):
                       
(Increase) decrease in accounts receivable
    (4,836 )     (4,866 )     (3,053 )
(Increase) decrease in inventories
    (5,268 )     (120 )     (3,143 )
(Increase) decrease in prepaid expenses and other assets
    1,421       (4,402 )     (2,653 )
(Decrease) increase in accounts payable
    5,483       (2,490 )     3,847  
Increase (decrease) in accrued expenses and other current liabilities
    9,106       4,734       (688 )
(Decrease) in income taxes payable
    (5,795 )     (385 )     (27 )
Increase in deferred service revenue
    4,155       1,447       6,897  
 
   
 
     
 
     
 
 
Net cash provided by operating activities
    71,915       40,404       42,309  
 
   
 
     
 
     
 
 
Cash flows from investing activities:
                       
Purchases of property, plant and equipment
    (8,760 )     (5,581 )     (5,216 )
Proceeds from dispositions of property, plant and equipment
    83       132       54  
Proceeds from sale of building
          298        
Internally developed software costs
    (5,178 )     (4,581 )     (3,034 )
Proceeds from sale of subsidiary
          286        
Proceeds from settlements related to previous acquisition
                200  
Purchase of equity interest in investee
                (51 )
Purchases of other investments
    (500 )            
Net cash paid for acquisitions, minority interests and contingent earn-out payments
          (28,600 )     (4,038 )
 
   
 
     
 
     
 
 
Net cash (used in) investing activities
    (14,355 )     (38,046 )     (12,085 )
 
   
 
     
 
     
 
 
Cash flows from financing activities:
                       
Principal payments on line of credit
    (11,837 )     (31,892 )     (17,382 )
Proceeds from line of credit
    3,847       15,125       31,562  
Principal payments on long-term debt
                (3,418 )
Principal payments on capital lease obligations
    (92 )     (194 )     (149 )
Payment of shareholder loan
    (363 )     (424 )      
Dividends to minority owners
    (166 )     (113 )     (371 )
Proceeds from issuance of stock
    13,695       1,090       2,583  
Repurchases of stock
    (17,112 )     (6,681 )     (2,610 )
 
   
 
     
 
     
 
 
Net cash (used in) provided by financing activities
    (12,028 )     (23,089 )     10,215  
 
   
 
     
 
     
 
 
Effect of exchange rate changes on cash
    237       (225 )     (257 )
 
   
 
     
 
     
 
 
Net (decrease) increase in cash and cash equivalents
    45,769       (20,956 )     40,182  
Cash and cash equivalents at beginning of year
    45,682       66,638       26,456  
 
   
 
     
 
     
 
 
Cash and cash equivalents at end of year
  $ 91,451     $ 45,682     $ 66,638  
 
   
 
     
 
     
 
 
Supplemental disclosures of cash flow information:
                       
Cash paid during the year for:
                       
Interest
  $ 1,395     $ 465     $ 1,748  
 
   
 
     
 
     
 
 
Income taxes
  $ 23,243     $ 15,365     $ 10,697  
 
   
 
     
 
     
 
 

The accompanying notes are an integral part of the consolidated financial statements.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS (continued)
for the years ended June 30, 2004, 2003 and 2002
(in thousands)

    Supplemental schedule of non-cash financing and investing activities:
 
    In May 2003, the Company purchased the outstanding stock of Datavantage Corporation for total consideration of approximately $52,284. The consideration consisted of $28,600 cash paid at closing, $5,200 cash to be paid 18 months after closing, approximately $284 in transaction costs, and 719,360 whole shares of unregistered MICROS common stock valued at approximately $18,200.

The accompanying notes are an integral part of the consolidated financial statements.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

1.   Description of business and summary of significant accounting policies:
 
    Description of business
 
    MICROS Systems, Inc. is a leading worldwide designer, manufacturer, marketer, and servicer of enterprise information solutions for the global hospitality and specialty retail industries. The information solutions consist of application specific software and hardware systems, supplemented by a wide range of services. The hospitality industry includes numerous defined market segments such as lodging (including individual hotel sites, hotel central reservation systems and customer information systems), table service restaurants, quick service restaurants, entertainment venues such as stadiums and arenas, business foodservice operations, casinos, transportation foodservice, government operations, and cruise ships. The specialty retail industry consists of retail operations selling to consumers both general and specific products, such as clothing, shoes, supermarkets, hardware, jewelry, and other specialty items. (References to “MICROS” or the “Company” herein include the operations of MICROS Systems, Inc. and its subsidiaries on a consolidated basis.)
 
    Basis of preparation and use of estimates
 
    The consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States of America. Inherent in this process are estimates and assumptions made by management that affect the amounts reported in the Company’s financial statements and accompanying notes. Although these estimates are based on management’s knowledge of current events and actions it may undertake in the future, actual results may ultimately differ from estimates.
 
    Principles of consolidation
 
    The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries. The earnings in consolidated MICROS subsidiaries are recorded net of minority interests. Investments in 15%- through 50%-owned affiliated companies in which the Company exercises significant influence over operating and financial affairs are accounted for under the equity method. Otherwise, investments are included at cost. All significant intercompany accounts and transactions have been eliminated.
 
    Foreign currency translation
 
    The financial statements of MICROS’s non-U.S. operations are translated into U.S. dollars for financial reporting purposes. The assets and liabilities of non-U.S. operations whose functional currencies are not in U.S. dollars are translated at the fiscal year-end exchange rates, while revenues and expenses are translated at month-end exchange rates during the fiscal year. The cumulative translation effects are reflected in shareholders’ equity. Gains and losses on monetary transactions denominated in other than the functional currency of an operation are reflected in other income (expense).
 
    Revenue recognition
 
    The Company recognizes revenue when persuasive evidence of an arrangement exists, delivery has occurred or the services have been provided to the customer, the fee is fixed or determinable, and collectibility is reasonably assured. In instances where the customer specifies final acceptance, revenue is deferred until all acceptance criteria are met. The Company reduces revenue for estimated customer returns and allowances.
 
    Hardware

Revenue from hardware sales is recognized at the time of shipment.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    Software
 
    If a third party can install the software, revenue is recognized when shipped, with an appropriate deferral for any undelivered software contract elements. However, if the Company is the sole party that has the proprietary knowledge to install the software, revenue is recognized upon installation and when ready to go live, with an appropriate deferral for any undelivered software contract elements. This deferral is earned when significant obligations no longer exist.
 
    Service
 
    Service contract and hosting revenue is initially recorded as deferred service revenue and is recognized on a pro rata basis over the contract term. Revenue for the installation of the product, programming and the training of customers’ staff is recognized as the work is performed. Revenue from customer-specific development work is recognized under the completed contract method.
 
    Multiple-element arrangements
 
    The Company enters into transactions that include multiple-element arrangements, which may include any combination of hardware, software and/or services. When some elements are delivered before others in an arrangement and all of the following criteria are met, revenue for the delivered elements is recognized upon delivery of such item. Otherwise, revenue is deferred until the delivery of the last element.

  Vendor-specific objective evidence (VSOE) of fair value of undelivered elements is established;

  The functionality of delivered elements is not dependent on the undelivered elements;

  Delivery of the element(s) represents the culmination of the earning process.

    Cash equivalents
 
    The Company considers all highly liquid investments with original maturities of three months or less to be cash equivalents.
 
    Inventories
 
    Inventories are stated at the lower of cost or market. Cost is determined principally by the first-in, first-out pricing method.
 
    Property, plant and equipment
 
    Property, plant and equipment are stated at cost and depreciated using the straight-line method over their estimated useful lives, ranging from three to ten years. Leasehold improvements are amortized over the life of the lease or estimated useful lives, whichever is shorter. Maintenance and repairs are charged to expense as incurred, and the costs of additions and improvements are capitalized. Any gain or loss from the retirement or sale of an asset is credited or charged to operations.
 
    Depreciation expense for fiscal years 2004, 2003 and 2002 was $9,211, $8,784 and $7,906, respectively.
 
    Software for internal use
 
    Internally used computer software is capitalized according to Statement of Position 98-1, “Accounting for the Costs of Computer Software Developed or Obtained for Internal Use.” Capitalized costs are amortized on a straight-line basis over the estimated life of the software ranging from three to five years.
 
    Warranties
 
    The Company’s products are under warranty for defects in material and workmanship for a period ranging from 12 to 48 months. The Company establishes an accrual for estimated warranty costs at the time of sale. Historically, the Company’s warranty expense has not been material.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    Capitalized software development costs
 
    Software development costs, for software products to be licensed to others, incurred before establishing technological feasibility are charged to operations and included in research and development costs. Software development costs incurred after establishing technological feasibility and purchased software costs are capitalized on a product-by-product basis until the product is available for general release to customers at which time amortization begins. Annual amortization, charged to cost of sales, is the greater of: (i) the amount computed using the ratio that current gross revenues for a product bear to the total current and anticipated future gross revenues for that product or (ii) the straight-line method over the remaining estimated economic life of the product. Amortization expense for fiscal years 2004, 2003 and 2002 was $6,705, $5,419 and $4,567, respectively.
 
    Research and development costs
 
    Expenditures for research and development not capitalized as described above are charged to operations as incurred.
 
    Long-lived assets
 
    Long-lived assets
 
    The Company periodically evaluates the recoverability of long-lived assets, including intangibles, whenever events and changes in circumstances indicate that the carrying amount of an asset may not be fully recoverable. When indicators of impairment are present, the carrying values of the assets are evaluated in relation to the operating performance and future cash flows of the underlying business. Impairment is measured by the amount by which fair values are less than book value. Fair values are based on quoted market prices and assumptions concerning the amount and timing of estimated future cash flows and assumed discount rates, reflecting varying degrees of perceived risk. If the Company determines that any of the impairment indicators exist, and these assets are determined to be impaired, an adjustment to write down the long-lived assets would be charged to income in the period such determination is made. The Company recognized impairment losses for investments of $800 in fiscal year 2004 and $500 in fiscal year 2003.
 
    Intangible assets other than goodwill
 
    Identified intangible assets were valued based on management’s assumptions and other considerations for estimating fair values. These intangible assets are being amortized over their respective useful lives according to the estimated present value of the net earning potential of each asset category. The amortization expense related to intangible assets was $620, $103 and $184 in fiscal years 2004, 2003 and 2002, respectively. The Company did not recognize any impairment losses during the last three fiscal years ended June 30, 2004.
 
    Goodwill
 
    The Company assesses whether goodwill and trademarks are impaired on an annual basis during the first quarter of its fiscal year. Upon determining the existence of goodwill and/or trademark impairment, the Company measures that impairment based on the amount by which the book value of goodwill and/or trademarks exceeds its fair value. The implied fair value of goodwill is determined by deducting the fair value of a reporting unit’s identifiable assets and liabilities from the fair value of the reporting unit as a whole, as if that reporting unit had just been acquired and the purchase price were being initially allocated. Additional impairment assessments may be performed on an interim basis if the Company encounters events of changes in circumstances that would indicate that, more likely than not, the book value of goodwill and/or trademarks has been impaired.
 
    The process of evaluating the potential impairment of goodwill and/or trademarks is highly subjective and requires significant judgment at many points during the analysis. In estimating the fair value of the reporting units with recognized goodwill for the purposes of our annual or periodic analyses, the Company

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    makes estimates and judgments about the future cash flows of these businesses. The cash flow forecasts are based on assumptions that are consistent with the plans and estimates used to manage the underlying reporting units. MICROS also considers its market capitalization (adjusted for unallocated monetary assets such as cash, marketable debt securities and debt) on the date the analysis is performed.

    The Company completed the first step of its annual impairment analysis in the first quarter of fiscal year 2004. As the estimated fair value of the U.S. and international reporting units exceed the carrying values, the Company concluded there was no impairment of goodwill or trademarks. As of June 30, 2004, the net book value of goodwill and trademarks for the U.S. and international reporting units was $59,959 and $10,756, respectively.

    Statement of Financial Accounting Standards (“SFAS”) No. 142, “Goodwill and Other Intangible Assets” requires the cessation of amortization for goodwill and indefinite-lived intangible assets. The following table represents the impact of SFAS No. 142 on net income, basic and diluted net income per share had SFAS No. 142 been in effect in fiscal year 2002:

                         
    2004
  2003
  2002
Net income
                       
Reported net income
  $ 33,279     $ 21,782     $ 12,239  
Goodwill amortization, net of tax
                5,370  
 
   
 
     
 
     
 
 
Adjusted net income
  $ 33,279     $ 21,782     $ 17,609  
 
   
 
     
 
     
 
 
Basic net income per common share
                       
Reported net income per common share
  $ 1.82     $ 1.24     $ 0.70  
Goodwill amortization, net of tax
                0.31  
 
   
 
     
 
     
 
 
Adjusted basic net income per common share
  $ 1.82     $ 1.24     $ 1.01  
 
   
 
     
 
     
 
 
Diluted net income per common share
                       
Reported net income per common share
  $ 1.73     $ 1.22     $ 0.69  
Goodwill amortization, net of tax
                0.30  
 
   
 
     
 
     
 
 
Adjusted diluted net income per common share
  $ 1.73     $ 1.22     $ 0.99  
 
   
 
     
 
     
 
 
Basic
    18,245       17,502       17,510  
Diluted
    19,226       17,838       17,850  

    Financing costs related to long-term debt
 
    Costs associated with obtaining long-term debt are deferred and amortized over the term of the related debt. The Company incurred financing costs in fiscal year 2004 related to the new line of credit agreement, which will be deferred and amortized over two years. The total financing costs expensed in fiscal year 2004 was $236.
 
    Advertising costs

    Advertising costs are charged to expense as incurred. Advertising expenses for fiscal years 2004, 2003 and 2002 were $3,826, $3,217 and $2,832, respectively.
 
    Allowance for doubtful accounts

    MICROS maintains allowances for doubtful accounts for estimated losses that may result from the inability of our customers to make required payments. These allowances are based on customer payment practices

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    and history, inquiries, credit reports from third parties and other financial information. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. Bad debt expense for fiscal years 2004, 2003 and 2002 was $3,196, $4,757 and $4,986, respectively.
 
    Income taxes

    Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the expected future tax consequences attributable to the differences between the financial statement carrying amounts and the tax basis of assets and liabilities. Deferred tax assets and liabilities are measured using the enacted tax rates in effect for the year in which those temporary differences are expected to be recovered or settled. The effect on the deferred tax assets and liabilities of a change in tax rate is recognized in income in the period that includes the enactment date. Valuation allowances are established when necessary to reduce deferred tax assets to the amounts more likely than not to be realized. If the Company determines that it will not be able to realize all or part of its net deferred tax asset in the future, an adjustment to the deferred tax asset would be charged to income in the period such determination is made.
 
    Net income per share

    Basic net income per common share is computed by dividing net income by the weighted-average number of shares outstanding. Diluted net income per share includes the dilutive effect of stock options.

    A reconciliation of the weighted-average number of common shares outstanding assuming dilution is as follows:

                         
    2004
  2003
  2002
Average common shares outstanding
    18,245       17,502       17,510  
Dilutive effect of outstanding stock options
    981       336       340  
 
   
 
     
 
     
 
 
Average common shares outstanding assuming dilution
    19,226       17,838       17,850  
 
   
 
     
 
     
 
 
Basic net income per share
  $ 1.82     $ 1.24     $ 0.70  
 
   
 
     
 
     
 
 
Diluted net income per share
  $ 1.73     $ 1.22     $ .069  
 
   
 
     
 
     
 
 

    As of June 30, 2004, 832,708 whole stock options were excluded in the above reconciliation, as these options were anti-dilutive. In fiscal years 2003 and 2002, 1,639,350 and 1,552,896 whole stock options were excluded, respectively.
 
    Stock-based compensation

    The Company has incentive and non-qualified stock options outstanding that were granted to directors, officers, and other employees pursuant to authorization by the Board of Directors. The exercise price of all options equals the market value on the date of the grant. Substantially all of the options granted are exercisable pursuant to a three-year vesting schedule whereby one-third of the options vest upon the first anniversary of the grant, the second third of the options vest upon the second anniversary of the grant, and the final third of the options vest upon the third anniversary of the grant. Currently, all outstanding options expire ten years from the date of grant.

    The Company applies the intrinsic value based method of accounting prescribed by Accounting Principles Board Opinion (“APB”) No. 25, “Accounting for Stock Issued to Employees,” in accounting for the stock option awards. The Company has not recognized any related compensation expense in the consolidated statements of operations because the fair value of the stock underlying the options granted did not exceed the exercise price of the options on the date of grant. If compensation expense had been determined based on the weighted-average estimate of the fair value of each option granted consistent with the provisions of

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    SFAS No. 123, “Accounting for Stock-Based Compensation”, as amended by SFAS No. 148, the Company’s net income would be reduced to pro forma amounts as follows:

                         
    2004
  2003
  2002
Net income — as reported
  $ 33,279     $ 21,782     $ 12,239  
Add: stock-based compensation expense included in reported net income, net of tax
                 
Deduct: total stock-based employee compensation expense determined under the fair value method, net of tax
    (5,364 )     (5,838 )     (8,579 )
 
   
 
     
 
     
 
 
Net income — pro forma
  $ 27,915     $ 15,944     $ 3,660  
 
   
 
     
 
     
 
 
Basic net income per share
                       
As reported
  $ 1.82     $ 1.24     $ 0.70  
Pro forma
  $ 1.53     $ 0.91     $ 0.21  
Diluted net income per share
                       
As reported
  $ 1.73     $ 1.22     $ 0.69  
Pro forma
  $ 1.46     $ 0.89     $ 0.21  

    The Black-Scholes option-pricing model was developed for use in estimating the fair value of traded options that have no vesting restrictions and are fully transferable. In addition, option-pricing models require the input of highly subjective assumptions including the expected stock price volatility. The Company uses projected volatility rates, which are based upon historical volatility rates, trended into future years. Because the Company’s employee stock options have characteristics significantly different from those of traded options, and because changes in the subjective input assumptions can materially affect the fair value estimate, in management’s opinion, existing models, including the Black-Scholes option-pricing model, do not necessarily provide a reliable single measure of the fair value of employee stock options.
 
    Fair value of financial instruments

    The carrying amounts of the Company’s financial instruments reflected in the consolidated balance sheets approximate fair values.
 
    Reclassifications

    Certain previously reported amounts have been reclassified to conform to the current year presentation.
 
    Recent accounting standards

    In March 2004, the Financial Accounting Standards Board (“FASB”) issued an exposure draft of its proposed standard on accounting for stock compensation amending FASB Statement No. 123, “Accounting for Stock-Based Compensation.” The exposure draft would require all grants of employee stock options to be expensed based on their fair values. The FASB expects to issue a final standard late in 2004 that would be effective for public companies for fiscal years beginning after December 14, 2004. There is continued uncertainty and disagreement among the governing bodies as to how this matter will be addressed. The Company is currently evaluating the impact of the proposed standard.

    In December 2003, the Securities and Exchange Commission (“SEC”) issued Staff Accounting Bulletin (“SAB”) No. 104, “Revenue Recognition,” which supersedes SAB 101, “Revenue Recognition in Financial Statements.” SAB 104’s primary purpose is to rescind accounting guidance contained in SAB 101 related to multiple element revenue arrangements, superseded as a result of the issuance of Emerging Issues Task Force (“EITF”) Issue No. 00-21, “Accounting for Revenue Arrangements with Multiple Deliverables.” Additionally, SAB 104 rescinds the Security and Exchange Commission’s “Revenue Recognition in Financial Statements Frequently Asked Questions and Answer” issued with SAB 101 that had been codified

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    in SEC Topic 13, “Revenue Recognition.” The adoption of SAB No. 104 and EITF No. 00-21 had no impact on the Company’s consolidated financial statements.

    In December 2003, the FASB revised and superseded Interpretation (“FIN”) No. 46, “Consolidation of Variable Interest Entities,” with FASB Interpretation No. 46-R. FIN No. 46 addresses consolidation by business enterprises of variable interest entities that either: (1) do not have sufficient equity investment at risk to permit the entity to finance its activities without additional subordinated financial support, or (2) the equity investors lack an essential characteristic of a controlling financial interest. FASB No. 46-R revised interpretation address certain implementation issues. The adoption of FIN No. 46-R had no impact on the Company’s consolidated financial statements.

2.   Acquisitions:
 
    Datavantage

    On May 1, 2003, the Company acquired Datavantage Corporation, a privately held software application developer and system integrator specializing in the specialty and apparel retail market, for a total purchase price of approximately $52,284. The consideration consisted of $33,800 in cash ($28,600 paid at closing and $5,200 to be paid 18 months after closing subject to certain holdback rights), approximately $284 in estimated transaction costs and 719,360 shares of MICROS common stock, valued at approximately $18,200.

    The total purchase price was allocated as follows:

         
Current assets
  $ 11,794  
Fixed assets
    1,520  
Deferred income taxes
    4,199  
Goodwill and intangible assets
    45,351  
Purchased and internally developed software costs
    6,140  
Other assets
    37  
Liabilities assumed
    (16,757 )
 
   
 
 
 
  $ 52,284  
 
   
 
 

    Recognition of the excess purchase price of $52,284 over the fair value of the net assets acquired, have been recorded as goodwill as follows:

         
Book value of net assets
  $ 8,512  
Fair value changes:
       
Intangibles
    7,923  
Deferred income taxes
    (3,102 )
 
   
 
 
Adjusted net assets
    13,333  
Purchase price
    (52,284 )
 
   
 
 
Goodwill
  $ 38,951  
 
   
 
 

    Datavantage’s customer relationships were valued at $6,200 and are being amortized over 10 years.

    The following fiscal year 2004 audited and fiscal year 2003 unaudited pro forma summary presents the consolidated results of operations as if the acquisition had occurred as of July 1, 2002. The summary includes adjustments for depreciation and amortization of assets and interest expense on any debt incurred to fund the acquisition, which would have been incurred had such acquisition occurred as of July 1, 2002.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    The unaudited pro forma results have been prepared for comparative purposes only and do not purport to be indicative of what would have occurred had the acquisition and other transactions been made as of that date or results which may occur in the future.

                 
    2004
  2003
Revenue
  $ 487,443     $ 445,836  
Net income
  $ 33,279     $ 23,089  
Net income per common share
               
Basic
  $ 1.82     $ 1.32  
Diluted
  $ 1.73     $ 1.29  
Weighted-average shares outstanding
               
Basic
    18,245       17,502  
Diluted
    19,226       17,838  

3.   Inventories:

    The components of inventories are as follows:

                 
    2004
  2003
Raw materials
  $ 5,592     $ 7,070  
Work-in-process
    91       146  
Finished goods
    30,412       24,648  
 
   
 
     
 
 
 
  $ 36,095     $ 31,864  
 
   
 
     
 
 

The company maintains a reserve for obsolescence for inventory in the amount of $6,380 in fiscal year 2004 and $5,900 in fiscal year 2003.

4.   Property, plant and equipment:

    The components of property, plant and equipment are as follows:

                         
    2004
  2003
  Useful Life
Leasehold improvements
  $ 5,237     $ 4,246     Lease term
Machinery and equipment
    7,155       6,728     5-10 years
Furniture and fixtures
    13,180       11,960     7-10 years
Computer hardware and software
    52,223       48,176     3-5 years
 
   
 
     
 
         
Total property, plant and equipment
    77,795       71,110          
Accumulated depreciation and amortization
    (58,245 )     (50,931 )        
 
   
 
     
 
         
Net property, plant and equipment
  $ 19,550     $ 20,179          
 
   
 
     
 
         

5.   Line of credit:

    On July 17, 2003, the Company (and its subsidiaries) entered into two new credit agreements (the “Credit Agreements”) which in the aggregate offer $65,000 multi-currency committed line of credit, expiring on July 31, 2005. The lenders (the “Lenders”) under the Credit Agreements are Bank of America, N.A., Wachovia Bank, N.A., and US Bank. Simultaneously upon entering into the Credit Agreements, the Company entered into: (i) a security agreement, pursuant to which the Lenders were granted a security interest in all inventory and receivables located in the United States; and (ii) a pledge agreement and irrevocable stock powers, pursuant to which the Company pledges the stock of certain of its subsidiaries to the Lenders as collateral.

    The interest due under the Credit Agreements is calculated as follows: (i) if the advance is made in U.S. dollars, the greater of the federal funds rate, plus 50 basis points, or the Bank of America prime rate, plus an additional 25 to 150 basis points, depending upon the Company’s consolidated earnings before interest, taxes, depreciation and amortization (“EBITDA”) for the immediately preceding four calendar quarters; and (ii) if the advance is made in a foreign currency, the LIBOR rate for the applicable denominated currency,

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    plus an additional 150 to 250 basis points, depending upon the Company’s consolidated EBITDA for the immediately preceding four calendar quarters. The Credit Agreements also require that the Company pay insignificant commitment fees on the unused portion of the line of credit to the Lenders.

    The Credit Agreements contain certain financial covenants and restrictions on the Company’s ability to assume additional debt and pay cash dividends. The Lenders under the Credit Agreements have not alleged any breaches thereunder by MICROS.

    The Company also has a credit relationship with a European bank in the amount of EUR 1,000 (approximately $1,220 at the June 30, 2004 exchange rate). Under the terms of this facility, the Company may borrow in the form of either a line of credit or term debt. As the Company has significant international operations, its Euro-denominated borrowings do not represent a significant foreign exchange risk. On an overall basis, the Company monitors its cash and debt positions in each currency in an effort to reduce its foreign exchange risk.

    As of June 30, 2004, the total outstanding balance on the lines of credit was $2,481 consisting of: ZAR (South African Rand) 4,000 (approximately $650 at the June 30, 2004 exchange rate), SEK (Swedish Krona) 7,500 (approximately $1,000 at the June 30, 2004 exchange rate), and JPY (Japanese Yen) 90,000 (approximately $831 at the June 30, 2004 exchange rate). As of June 30, 2004, the Company had approximately $63,739 available to borrow.

6.   Long-term debt:

    As of June 30, 2004 and 2003, the Company had no long-term debt.

7.   Accrued expenses and other current liabilities:

    The components of accrued expenses and other current liabilities are as follows:

                 
    2004
  2003
Compensation and related taxes
  $ 22,103     $ 18,030  
Commissions
    2,411       2,434  
Volume rebates
    2,231       2,145  
Deposits received from customers
    10,966       8,035  
VAT and sales taxes
    3,467       2,373  
Payments due for acquisitions
    5,200        
Accrued payables and other
    12,315       11,223  
 
   
 
     
 
 
 
  $ 58,693     $ 44,240  
 
   
 
     
 
 

8.   Commitments and contingencies:
 
    Leases

    The Company and its subsidiaries lease office space under operating leases expiring at various dates through 2015 and equipment leases under both operating and capital leases. The capital leases are primarily related to international automobile leases used for sales and installation. Rent expense under these leases for fiscal years 2004, 2003 and 2002 was $14,729, $14,181 and $13,042 respectively.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    Future minimum lease payments at June 30, 2004 for those leases having an initial or remaining non-cancelable lease term in excess of one year are as follows:

                 
    Operating   Capital
Years ending June 30,
  Leases
  Leases
2005
  $ 14,866     $ 139  
2006
    12,095       99  
2007
    10,144       53  
2008
    8,150       11  
2009
    7,700       3  
2010 and thereafter
    9,210        
 
   
 
     
 
 
 
  $ 62,165       305  
 
   
 
         
Less: current portion
            (139 )
 
           
 
 
Long-term obligations under capital lease
          $ 166  
 
           
 
 

    The Company’s worldwide corporate headquarters are located in Columbia, Maryland. Pursuant to the terms of a 10-year lease agreement (the “Lease Agreement”) expiring on March 1, 2010, MICROS leases the entire five-story structure consisting of approximately 247,624 square feet. On November 1, 2003, MICROS subleased one of the five floors, consisting of approximately 49,524 square feet, to Motorola, Inc. pursuant to a 77-month sublease (which Motorola may terminate after 60 months).The Company also leases a facility of approximately 75,600 square feet in Hanover, Maryland for warehousing and staging. The Company conducts light assembly, manufacturing, repair and configuration at this location. The lease expires in July 2009 with a termination right first available in July 2006.

    The Company’s Datavantage subsidiary recently relocated to new leased space in the Cleveland, Ohio area, where it leases approximately 69,199 square feet of office and warehouse space, from which it conducts the majority of its sales, marketing, customer support, and product development activities. The Datavantage subsidiary also leases approximately 11,457 square feet of office space in the Boston, Massachusetts area, primarily for customer support and research and development activities. The current Cleveland lease expires February 28, 2014, and the current Boston lease expires September 30, 2006.

    The Company has purchase commitments of $460 for non-recurring engineering fees for development work. The commitments are due in eighteen to twenty-four months to the vendor if the Company does not meet the agreed upon sales targets. The costs are being amortized in the per unit price charged to the Company.
 
    Legal proceedings

    MICROS is and has been involved in legal proceedings arising in the normal course of business. The Company is of the opinion, based upon presently available information and the advice of counsel concerning pertinent legal matters, that any resulting liability should not have a material adverse effect on the Company’s results of operations or financial position.

9.   Shareholders’ equity:

    In fiscal year 2002, the Board of Directors authorized the purchase of up to one million shares of the Company’s common stock. Since the inception of the re-purchase program, we have incurred approximately $35 in fees related to the program.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    A summary of the cumulative number of shares purchased and retired through June 30, 2004, is as follows:

                         
                    Total
    Number of   Average   Purchase
    Shares
  Purchase Price
  Value
Total shares purchased as of June 30, 2003
    378     $ 24.59     $ 9,291  
Shares purchased from July 1 – Jun 30, 2004
    422     $ 40.56       17,112  
 
   
 
             
 
 
Total shares purchased as of June 30, 2004
    800     $ 33.01     $ 26,403  
 
   
 
             
 
 

10.   Stock options:

    The Company has incentive and non-qualified stock options outstanding that were granted to directors, officers, and other employees pursuant to authorization by the Board of Directors. The exercise price of all options equals the market value on the date of the grant         . Substantially all of the options granted are exercisable pursuant to a three-year vesting schedule whereby one-third of the options vest upon the first anniversary of the grant, the second third of the options vest upon the second anniversary of the grant, and the final third of the options vest upon the third anniversary of the grant. Currently, all options expire ten years from the date of grant. As of June 30, 2004, the Company has approximately 382,906 authorized options available to grant.

    The Company applies the intrinsic value based method of accounting prescribed by APB No. 25, “Accounting for Stock Issued to Employees,” in accounting for the stock option awards. Accordingly, the Company has not recognized any related compensation expense in the consolidated statements of operations.

    The following table summarizes the status of, and changes in, the Company’s stock option plans :

                                                 
Years Ended June 30,
  2004
  2003
  2002
            Weighted           Weighted           Weighted
    Number   Average   Number   Average   Number   Average
    of   Exercise   of   Exercise   of   Exercise
    Shares
  Price
  Shares
  Price
  Shares
  Price
Outstanding at beginning of year
    3,963               3,755               3,550          
 
   
 
             
 
             
 
         
Options granted
    504     $ 42.15       416     $ 21.70       525     $ 23.96  
Options cancelled
    (27 )   $ 33.70       (148 )   $ 26.77       (179 )   $ 23.63  
Options exercised
    (739 )   $ 18.80       (60 )   $ 18.25       (141 )   $ 18.26  
 
   
 
             
 
             
 
         
Outstanding at end of year
    3,701     $ 29.54       3,963     $ 25.97       3,755     $ 26.35  
 
   
 
             
 
             
 
         
Options exercisable at end of year
    2,807     $ 28.24       2,975     $ 27.34       2,453     $ 26.68  
 
   
 
             
 
             
 
         

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    Additional information regarding stock options outstanding at June 30, 2004 is as follows:

                                         
    Options Outstanding
  Options Exercisable
                    Weighted            
            Weighted   Average           Weighted
            Average   Remaining           Average
            Exercise   Contractual           Exercise
Range of Exercise Prices
  Shares
  Price
  Life (in years)
  Shares
  Price
$14.78 - $20.05
    513     $ 16.90       4.8       494     $ 16.80  
$20.06 - $22.02
    635     $ 21.26       7.6       422     $ 21.14  
$22.30 - $23.09
    540     $ 23.06       4.3       498     $ 23.08  
$23.11 - $26.81
    847     $ 25.99       5.6       733     $ 26.12  
$28.00 - $42.08
    575     $ 41.40       8.6       114     $ 39.78  
$44.67 - $45.50
    45     $ 45.17       9.7              
$48.88 - $48.88
    517     $ 48.88       5.4       517     $ 48.88  
$52.69 - $56.34
    29     $ 55.56       5.6       29     $ 55.56  
 
   
 
                     
 
         
$14.78 - $56.34
    3,701     $ 29.54       6.1       2,807     $ 28.24  
 
   
 
                     
 
         

    SFAS No. 123, “Accounting for Stock-Based Compensation,” requires the Company to make certain disclosures as if the fair value based method of accounting had been applied to the Company’s stock option grants made subsequent to fiscal year 1995. The estimated weighted-average fair value of each option granted in fiscal years 2004, 2003 and 2002 was $21.42, $11.00 and $12.74, respectively. The Company estimated the grant-date fair value of each option awarded in fiscal years 2004, 2003 and 2002 using the Black-Scholes option-pricing model with the following weighted-average assumptions:

                         
    2004
  2003
  2002
Risk-free interest rate
    3.7 %     3.0 %     4.4 %
Expected life
  5.9 years   6.0 years   5.8 years
Expected volatility
    49 %     50 %     52 %
Expected dividend yield
    0 %     0 %     0 %

11.   Income taxes:

    Pretax accounting income for the years ended June 30 was taxed under the following jurisdictions:

                         
    2004
  2003
  2002
United States
  $ 28,249     $ 6,370     $ (8,985 )
International
    29,289       30,825       28,330  
 
   
 
     
 
     
 
 
 
  $ 57,538     $ 37,195     $ 19,345  
 
   
 
     
 
     
 
 

    The components of income tax expense are:

                         
    2004
  2003
  2002
Current:
                       
Federal
  $ 6,084     $ 1,113     $ (5,836 )
State
    1,304       248        
Foreign
    11,774       11,172       11,752  
 
   
 
     
 
     
 
 
Total current
    19,162       12,533       5,916  
 
   
 
     
 
     
 
 
Deferred:
                       
Federal
    3,789       1,817       2,123  
State
    622       82       (424 )
Foreign
    19       646       (1,038 )
 
   
 
     
 
     
 
 
Total deferred
    4,430       2,545       661  
 
   
 
     
 
     
 
 
Total tax expense
  $ 23,592     $ 15,078     $ 6,577  
 
   
 
     
 
     
 
 

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    The total tax provision is different from the amount that would have been recorded by applying the U.S. statutory federal income tax rate to income before taxes. The reconciliation of these differences is as follows:

                         
    2004
  2003
  2002
At statutory rate
    35.0 %     35.0 %     35.0 %
Increase (decrease) resulting from:
                       
State taxes, net of federal tax benefit
    2.6       0.6       (2.2 )
Tax credits
    (0.8 )     (0.7 )     (52.0 )
Extraterritorial income exclusion benefit
    (1.3 )     (4.6 )     (1.0 )
Effect of tax rates in foreign jurisdictions
    5.0       9.5       4.7  
Subpart F inclusion
                47.1  
Permanent differences
    0.7       0.5       2.0  
Other
    (0.2 )     0.2       0.4  
 
   
 
     
 
     
 
 
Effective tax rate
    41.0 %     40.5 %     34.0 %
 
   
 
     
 
     
 
 

    Except for certain earnings that the Company intends to reinvest indefinitely, a provision has been made for the estimated U.S. federal income tax liabilities applicable to undistributed earnings of affiliates and associated companies. It is currently not practicable to determine the U.S. federal income tax liability, if any, which would be payable if such earnings, were not reinvested indefinitely.
 
    The following summarizes the significant components of the Company’s deferred tax assets and liabilities:

                 
    2004
  2003
Bad debt reserves
  $ 2,574     $ 2,343  
Accruals not currently deductible for tax
    5,182       4,104  
Inventory
    1,640       1,438  
Net operating loss carryforwards
    3,875       5,843  
Tax credit carryforwards
    1,650       5,854  
Purchased in-development software technology write-off
    10,045       11,639  
Tax impact of technology transfer
    8,529       10,262  
Other
    935       688  
 
   
 
     
 
 
Total deferred tax assets
    34,430       42,171  
 
   
 
     
 
 
Depreciation
    (3,637 )     (1,953 )
Capitalized software development costs
    (11,972 )     (8,883 )
Other
    (447 )     (1,160 )
 
   
 
     
 
 
Total deferred tax liabilities
    (16,056 )     (11,996 )
 
   
 
     
 
 
Valuation allowance
    (746 )     (2,283 )
 
   
 
     
 
 
Net deferred tax asset
  $ 17,628     $ 27,892  
 
   
 
     
 
 

    Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes.
 
    At June 30, 2004 and 2003, the Company had potential tax benefits of $3,875 and $5,843, respectively, related to both U.S. and foreign net operating loss carryforwards for income tax purposes. The U.S. net operating loss component of the above totals, respective of fiscal years, amounted to $289 and $2,072 with the remainder of $3,586 and $3,771 representing foreign net operating losses. In addition, at June 30, 2004 and 2003, the Company had potential tax benefits of $1,650 and $5,854, respectively, related to U.S. federal tax credits for income tax purposes.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    The fiscal year 2004 tax net operating losses and tax credit carryforwards (if not utilized against taxable income) expire as follows:

                         
    Net Operating           Net of
    Loss   Valuation   Valuation
    Carryforwards
  Allowance
  Allowance
Expire beginning:
                       
June 2006
  $ 29     $ (13 )   $ 16  
June 2008
    247       (246 )     1  
June 2009
    233             233  
After June 2009
    289       (253 )     36  
Unlimited life
    3,077       (234 )     2,843  
 
   
 
     
 
     
 
 
Total
  $ 3,875     $ (746 )   $ 3,129  
 
   
 
     
 
     
 
 
                         
    Tax Credits   Valuation   Net of
Valuation
    Carryforwards
  Allowance
  Allowance
Expire beginning:
                       
June 2006
  $ 1,062     $     $ 1,062  
After June 2009
    588             588  
 
   
 
     
 
     
 
 
Total
  $ 1,650     $     $ 1,650  
 
   
 
     
 
     
 
 

    A valuation allowance of $746 and $2,283 has been provided at June 30, 2004 and 2003, respectively, to offset the related deferred tax assets due to uncertainty of realizing the benefit of the loss carryforwards and tax credits.
 
    During fiscal year 2003 and 2002, the Company entered into intercompany intellectual property sales. The tax impact will be amortized over the intellectual properties’ respective economic useful lives for financial statement purposes.
 
12.   Other income (expense), net:
 
    Other income (expense) is comprised of the following:

                         
    2004
  2003
  2002
Foreign exchange (loss) gain, net
  $ (357 )   $ (702 )   $ 404  
Investment write-down
    (800 )     (500 )      
Legal settlement, net
    1,260              
Other, net
    305       (481 )     (168 )
 
   
 
     
 
     
 
 
Total other (expense) income, net
  $ 408     $ (1,683 )   $ 236  
 
   
 
     
 
     
 
 

13.   Related party transactions:
 
    Effective June 30, 1995, and amended February 1, 1999, April 26, 2001, and September 4, 2003, the Company and Louis M. Brown, Jr., Vice-Chairman of the Board, entered into a Consulting Agreement terminating June 30, 2007, pursuant to which Mr. Brown is to provide on the average 20 hours per week of consulting services to the Company in exchange for a base consulting fee plus a target bonus. During fiscal years 2004, 2003 and 2002, the Company compensated Mr. Brown $427, $410 and $308, respectively, for consulting services provided to the Company. For fiscal years 2004, 2003 and 2002, part of the compensation that Mr. Brown received was in the form of an annual bonus in the amounts of $177, $160, and $78, respectively. The bonus payments were accrued during the fiscal year that they were earned and paid in the following fiscal year.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    During fiscal year 2002, the Company paid J. Alan Hayman $1,596 for an earn-out payment obligation as part of the 1999 acquisition by MICROS of Stanley Hayman and Company, Inc. and Micros of South Florida, Inc., each entity in which he was a 46.5% shareholder. There are no additional earn-out payments required. During fiscal years 2003 and 2002, the Company paid a real estate partnership $146 and $427, respectively, for the rental of the Laurel, Maryland facilities. J. Alan Hayman, Executive Vice President, Restaurant Sales and Strategies, holds a 50% interest in the partnership. The rental rates were fair market value rates, as determined by two independent valuations. The Laurel lease expired on December 31, 2002, and was not renewed.
 
14.   Employee benefit plans:
 
    The Company sponsors two employee savings plans, which conform to the provisions of Section 401(k) of the Internal Revenue Code. The Plans covers substantially all full-time employees and also part-time employees in the United States and allow employees to voluntarily defer up to the government maximum per year of their income through contributions to the Plans. The Plan for corporate employees matches 50% of the first 5% of each participating employee’s voluntary contributions. The Plan for Datavantage matches 25% of the first 6% of each participating employee’s voluntary contributions. Furthermore, the Company may elect to make additional contributions, at its discretion.
 
    Company contributions made during the years ended June 30, 2004, 2003 and 2002 totaled $1,315, $924 and $1,278, respectively. The Company does not have any material obligations to past or present employees related to post employment benefits.
 
15.   Segment reporting data:
 
    The Company develops, manufactures, sells and services point-of-sale computer systems, property management systems, central reservation and central information systems products for the hospitality industry and information technology solutions for the specialty and general merchandise retail industry. MICROS is organized and operates in two segments: U.S. and International. The International segment is primarily in Europe, the Pacific Rim and Latin America. For purposes of applying SFAS No. 131, “Disclosures about Segments of an Enterprise and Related Information,” management views the U.S. and International segments separately in operating the business, although the products and services are similar for each segment.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    A summary of the Company’s operating segments is as follows:

                         
    Years Ended June 30,
    2004
  2003
  2002
Revenues (1):
                       
United States
  $ 293,922     $ 233,141     $ 212,497  
International
    262,996       229,765       209,670  
Intersegment eliminations
    (69,475 )     (57,049 )     (49,674 )
 
   
 
     
 
     
 
 
Total revenues
  $ 487,443     $ 405,857     $ 372,493  
 
   
 
     
 
     
 
 
Income before taxes, minority interests and equity in net earnings of affiliates (1):
                       
United States
  $ 35,680     $ 16,869     $ (2,754 )
International
    76,777       61,993       54,323  
Intersegment eliminations
    (54,919 )     (41,667 )     (32,224 )
 
   
 
     
 
     
 
 
Total income before taxes, minority interests and equity in net earnings of affiliates
  $ 57,538     $ 37,195     $ 19,345  
 
   
 
     
 
     
 
 
Identifiable assets (2):
                       
United States
  $ 232,577     $ 186,748     $ 133,653  
International
    186,315       183,267       179,177  
 
   
 
     
 
     
 
 
Total identifiable assets
  $ 418,892     $ 370,015     $ 312,830  
 
   
 
     
 
     
 
 
Capital expenditures (2):
                       
United States
  $ 5,032     $ 2,118     $ 3,160  
International
    3,728       3,463       2,056  
 
   
 
     
 
     
 
 
Total capital expenditures
  $ 8,760     $ 5,581     $ 5,216  
 
   
 
     
 
     
 
 
Depreciation and amortization (2):
                       
United States
  $ 5,846     $ 5,381     $ 9,982  
International
    3,985       3,507       6,060  
 
   
 
     
 
     
 
 
Total depreciation and amortization
  $ 9,831     $ 8,888     $ 16,042  
 
   
 
     
 
     
 
 

(1)   Amounts based on the location of the customer.
 
(2)   Amounts based on the location of the selling entity.

    MICROS products are distributed in the U.S. and internationally, primarily in Europe, the Pacific Rim, and Latin America through subsidiaries, independent dealers/distributors and Company-owned sales and service offices. The Company’s principal customers are lodging, food service-related businesses, specialty retail, and entertainment venues. No single customer accounts for 10% or more of the Company’s consolidated revenues.
 
    Geographic revenue information for the three years ended June 30, 2004 is based on the location of the selling entity. Long-lived assets shown by geographic location represent property, plant, and equipment and are based on the physical location of the assets at the end of each fiscal year. Intangible assets are not included below.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

    Revenues from unaffiliated customers by geographic location are as follows:

                         
    2004
  2003
  2002
United States
  $ 267,065     $ 213,808     $ 196,596  
International
    220,378       192,049       175,897  
 
   
 
     
 
     
 
 
Net revenue
  $ 487,443     $ 405,857     $ 372,493  
 
   
 
     
 
     
 
 

    Long-lived assets by geographic location are as follows:

                         
    2004
  2003
  2002
United States
  $ 12,922     $ 13,370     $ 14,786  
International
    6,628       6,809       6,681  
 
   
 
     
 
     
 
 
Total long-lived assets
  $ 19,550     $ 20,179     $ 21,467  
 
   
 
     
 
     
 
 

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(in thousands, except per share data)

16.   Quarterly financial information (unaudited):
 
    Quarterly financial information for fiscal years 2004 and 2003 is presented in the following tables:

                                 
    First   Second   Third   Fourth
2004
  Quarter
  Quarter
  Quarter
  Quarter
Revenue
  $ 106,417     $ 117,254     $ 120,967     $ 142,805  
 
   
 
     
 
     
 
     
 
 
Gross margin
  $ 52,135     $ 61,072     $ 62,126     $ 73,776  
 
   
 
     
 
     
 
     
 
 
Income from operations
  $ 8,082     $ 13,353     $ 12,798     $ 22,601  
 
   
 
     
 
     
 
     
 
 
Net income
  $ 4,747     $ 8,571     $ 7,516     $ 12,445  
 
   
 
     
 
     
 
     
 
 
Basic net income per common share
  $ 0.26     $ 0.47     $ 0.41     $ 0.68  
 
   
 
     
 
     
 
     
 
 
Diluted net income per common share
  $ 0.25     $ 0.45     $ 0.39     $ 0.64  
 
   
 
     
 
     
 
     
 
 
Stock Prices (in dollars)
                               
High
  $ 38.00     $ 44.80     $ 48.50     $ 47.97  
Low
  $ 32.45     $ 33.97     $ 42.18     $ 41.45  
                                 
    First   Second   Third   Fourth
2003
  Quarter
  Quarter
  Quarter
  *Quarter
Revenue
  $ 87,755     $ 97,045     $ 98,889     $ 122,168  
 
   
 
     
 
     
 
     
 
 
Gross margin
  $ 41,413     $ 47,575     $ 47,379     $ 62,193  
 
   
 
     
 
     
 
     
 
 
Income from operations
  $ 5,036     $ 8,516     $ 9,513     $ 15,258  
 
   
 
     
 
     
 
     
 
 
Net income
  $ 2,695     $ 4,931     $ 5,369     $ 8,786  
 
   
 
     
 
     
 
     
 
 
Basic net income per common share
  $ 0.15     $ 0.28     $ 0.31     $ 0.49  
 
   
 
     
 
     
 
     
 
 
Diluted net income per common share
  $ 0.15     $ 0.28     $ 0.31     $ 0.48  
 
   
 
     
 
     
 
     
 
 
Stock Prices (in dollars)
                               
High
  $ 27.94     $ 24.81     $ 23.90     $ 35.34  
Low
  $ 21.71     $ 18.53     $ 20.26     $ 24.04  

*   Fourth quarter of fiscal year 2003 includes the acquisition of Datavantage.

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MICROS SYSTEMS, INC. AND SUBSIDIARIES
SCHEDULE II – VALUATION AND QUALIFYING ACCOUNTS AND RESERVES
for the years ended June 30, 2004, 2003 and 2002 (in thousands)

                                         
    Balance at   Charged                   Balance
    beginning   To                   at end
Description
  of period
  expense
  Deductions
  Other (1)
  of period
Year ended June 30, 2004:
                                       
Allowance for doubtful accounts
  $ 10,648     $ 3,370     $ 1,062     $ (1,053 )   $ 11,903  
Reserve for inventory obsolescence
    5,900       2,002       272 (2)     (1,250 )     6,380  
 
   
 
     
 
     
 
     
 
     
 
 
 
  $ 16,548     $ 5,372     $ 1,334     $ (2,303 )   $ 18,283  
 
   
 
     
 
     
 
     
 
     
 
 
Year ended June 30, 2003:
                                       
Allowance for doubtful accounts
  $ 8,981     $ 4,831     $ 1,935     $ (1,229 )   $ 10,648  
Reserve for inventory obsolescence
    4,957       2,005       928 (2)     (134 )     5,900  
 
   
 
     
 
     
 
     
 
     
 
 
 
  $ 13,938     $ 6,836     $ 2,863     $ (1,363 )   $ 16,548  
 
   
 
     
 
     
 
     
 
     
 
 
Year ended June 30, 2002:
                                       
Allowance for doubtful accounts
  $ 7,508     $ 5,073     $ 2,569     $ (1,031 )   $ 8,981  
Reserve for inventory obsolescence
    4,236       1,638       1,529 (2)     612       4,957  
 
   
 
     
 
     
 
     
 
     
 
 
 
  $ 11,744     $ 6,711     $ 4,098     $ (419 )   $ 13,938  
 
   
 
     
 
     
 
     
 
     
 
 

(1)   Primarily related to foreign currency translation.

(2)   Material scrapped or otherwise disposed.

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     Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

         
      MICROS SYSTEMS, INC.
 
       
Date: 9-13-04
  By:   /s/ Gary C. Kaufman
     
 
      Gary C. Kaufman
      Executive Vice President, Finance and
      Administration/Chief Financial Officer
 
       
Date: 9-13-04
  By:   /s/ Cynthia A. Russo
     
 
      Cynthia A. Russo
      Vice President and Corporate Controller

     Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant, and in the capacities and on the dates indicated.

         
Name
  Title
   
/s/ A. L. Giannopoulos
  Chairman, President and   9-13-04

A. L. Giannopoulos
  Chief Executive Officer    
 
       
/s/ Gary C. Kaufman
  Executive Vice President   9-13-04

  Finance and Administration    
Gary C. Kaufman
  Chief Financial Officer    
 
       
/s/ Louis M. Brown, Jr.
Louis M. Brown, Jr.
  Director and Vice Chairman of the Board   9-13-04
 
       
/s/ B. Gary Dando
Gary Dando
  Director   9-13-04
 
       
/s/ John G. Puente
John G. Puente
  Director   9-13-04
 
       
/s/ Dwight S. Taylor
Dwight S. Taylor
  Director   9-13-04
 
       
/s/ William S. Watson
William S. Watson
  Director   9-13-04

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CERTIFICATIONS

     I, A.L. Giannopoulos, certify that:

     1. I have reviewed this Annual Report on Form 10-K of MICROS Systems, Inc. (the “Registrant”);

     2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

     3. Based on my knowledge, the financial statements, and other financial information included in this Annual Report, fairly present in all material respects the financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report.

     4. The Registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15 and 15d-15(e)) [clause omitted pursuant to SEC Release Nos. 33-8392 and 34-49313] for the Registrant and we have:

          a) designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

          b) [paragraph omitted pursuant to SEC Release Nos. 33-8392 and 34-49313];

          c) evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

          d) disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during the Registrant’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Registrant’s internal control over financial reporting; and

     5. The Registrant’s other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the Registrant’s auditors and the audit committee of Registrant’s board of directors (or persons performing the equivalent function):

          a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial information; and

          b) any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant’s internal control over financial reporting.

     
By:
  /s/ A.L. Giannopoulos
A.L. Giannopoulos
Chairman, President and
Chief Executive Officer

Date: September 13, 2004

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     I, Gary C. Kaufman, certify that:

     1. I have reviewed this Annual Report on Form 10-K of MICROS Systems, Inc. (the “Registrant”);

     2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

     3. Based on my knowledge, the financial statements, and other financial information included in this Annual Report, fairly present in all material respects the financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report.

     4. The Registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15 and 15d-15(e)) [clause omitted pursuant to SEC Release Nos. 33-8392 and 34-49313] for the Registrant and we have:

          a) designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

          b) [paragraph omitted pursuant to SEC Release Nos. 33-8392 and 34-49313];

          c) evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

          d) disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during the Registrant’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Registrant’s internal control over financial reporting; and

     5. The Registrant’s other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the Registrant’s auditors and the audit committee of Registrant’s board of directors (or persons performing the equivalent function):

          a) all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial information; and

          b) any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant’s internal control over financial reporting.

     
By:
  /s/ Gary C. Kaufman
Gary C. Kaufman
Executive Vice President,
Finance and Administration,
and Chief Financial Officer

Date: September 13, 2004

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Certification of Principal Executive Officer
Pursuant to 18 U.S.C. 1350
(Section 906 of the Sarbanes-Oxley Act of 2002)

     I, A.L. Giannopoulos, Chairman, President and Chief Executive Officer of MICROS Systems, Inc. (“Registrant”), certify that to the best of my knowledge, based upon a review of the annual report on Form 10-K for the fiscal year ended June 30, 2004 of the Registrant (the “Report”):

     (1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

     (2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Registrant.

     
  /s/ A.L. Giannopoulos
 
Name:
  A.L. Giannopoulos
Date:
  September 13, 2004

Certification of Principal Financial Officer
Pursuant to 18 U.S.C. 1350
(Section 906 of the Sarbanes-Oxley Act of 2002)

     I, Gary C. Kaufman, Executive Vice President of Finance and Administration and the Chief Financial Officer of MICROS Systems, Inc. (“Registrant”), certify that to the best of my knowledge, based upon a review of the annual report on Form 10-K for the fiscal year ended June 30, 2004 of the Registrant (the “Report”):

     (1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

     (2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Registrant.

     
  /s/ Gary C. Kaufman
Name:
  Gary C. Kaufman
Date:
  September 13, 2004

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EXHIBIT INDEX

     
3(i).
  Articles of Incorporation of the Company are incorporated herein by reference to Exhibit 3 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1990.
 
   
3(i)(a).
  Articles of Amendment to Articles of Incorporation are incorporated herein by reference to Exhibit 3(i) to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1997.
 
   
3(i)(b).
  Articles of Amendment to Articles of Incorporation are incorporated herein by reference to Exhibit 3(i) to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1998.
 
   
3(ii).
  By-laws of the Company as in effect on the date hereof is incorporated herein by reference to Exhibit 3 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1990.
 
   
3(iii).
  By-laws of the Company, as amended, is incorporated herein by reference to Exhibit 3(ii) to the Form 8-K filed on August 30, 2004.
 
   
10a1.
  Amendment and Restatement of MICROS Systems, Inc. Stock Option Plan is incorporated herein by reference to Exhibit 4.1 to the Registration Statement on Form S-8 of the Company filed on February 16, 1990.
 
   
10a2.
  First Amendment to the Amendment and Restatement of MICROS Systems, Inc. Stock Option Plan constituting Exhibit 10a1 hereto is incorporated herein by reference to Exhibit 4.2 to the Registration Statement on Form S-8 of the Company filed on February 16, 1990.
 
   
10b1.
  MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1993 Annual Meeting of Shareholders.
 
   
10b2.
  MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1995 Annual Meeting of Shareholders.
 
   
10b3.
  MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1996 Annual Meeting of Shareholders.
 
   
10b4.
  MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1997 Annual Meeting of Shareholders.
 
   
10b5.
  MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1998 Annual Meeting of Shareholders.
 
   
10b6.
  MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 1999 Annual Meeting of Shareholders.
 
   
10b7.
  MICROS Systems, Inc. 1991 Stock Option Plan as amended, is incorporated herein by reference to Exhibit A to the Proxy Statement of the Company for the 2001 Annual Meeting of Shareholders.
 
   
10c.
  Underwriting Agreement dated July 6, 1995 by and among MICROS Systems, Inc.,

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  Westinghouse Electric Corporation, Westinghouse Holdings Corporation, J.P. Morgan Securities, Inc., Morgan Stanley & Co. Incorporated and Smith Barney, Inc. is incorporated herein by reference to Exhibit 10d to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1995.
 
   
10d.
  Employment Agreement dated June 1, 1995 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10e to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1995.
 
   
10e.
  First Amendment to Employment Agreement dated February 6, 1997 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1996.
 
   
10f.
  Second Amendment to Employment Agreement dated February 1, 1998 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1997.
 
   
10g.
  Third Amendment to Employment Agreement dated September 8, 1999 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10g to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1999.
 
   
10h.
  Fourth Amendment to Employment Agreement dated November 19, 2001 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 2001.
 
   
10i.
  Fifth Amendment to Employment Agreement dated November 15, 2002 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 2002.
 
   
10j.
  Sixth Amendment to Employment Agreement dated January 28, 2004 between MICROS Systems, Inc. and A. L. Giannopoulos is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 2003.
 
   
10k.
  Consulting Agreement dated June 30, 1995 between MICROS Systems, Inc. and Louis M. Brown, Jr. is incorporated herein by reference to Exhibit 10 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1995.
 
   
10l.
  First Amendment to Consulting Agreement dated February 1, 1999 between MICROS Systems, Inc. and Louis M. Brown, Jr. is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1998.
 
   
10m.
  Second Amendment to Consulting Agreement dated April 26, 2001 between MICROS Systems, Inc. and Louis M. Brown, Jr. is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended March 31, 2001.
 
   
10n.
  Third Amendment to Consulting Agreement dated September 4, 2003 between MICROS Systems, Inc. and Louis M. Brown, Jr. is incorporated herein by reference to Exhibit 10 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 2003.
 
   
10o.
  Employment Agreement dated May 28, 1997 between MICROS Systems, Inc. and Gary C. Kaufman is incorporated herein by reference to Exhibit 10 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1997.
 
   
10p.
  First Amendment to Employment Agreement dated October 1, 1998 between MICROS Systems, Inc. and Gary C. Kaufman is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1998.
 
   
10q.
  Employment Agreement dated May 28, 1997 between MICROS Systems, Inc. and Thomas L. Patz is incorporated herein by reference to Exhibit 10 to the Annual Report on Form 10-K of the Company for the Fiscal Year ended June 30, 1997 (see 10o above, as text is identical)

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10r.
  First Amendment to Employment Agreement dated October 1, 1998 between MICROS Systems, Inc. and Thomas L. Patz is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended December 31, 1998 (see 10p above, as text is identical).
 
   
10s.
  Credit Agreement, dated as of July 17, 2003, among MICROS Systems, Inc., DV Technology Holdings Corporation, Datavantage Corporation, MICROS-Fidelio Nevada, LLC, MSI Delaware, LLC, MICROS-Fidelio Southwest, Inc., and MICROS-Fidelio Worldwide, Inc. (Borrowers), and Bank Of America, N.A., Wachovia Bank, National Association and US Bank (Lenders) is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended September 30, 2003.
 
   
10t.
  Credit Agreement, dated As Of July 17, 2003, Among MICROS-Fidelio (Ireland) Ltd., MICROS-Fidelio Systems (UK) Ltd., MICROS-Fidelio España S.L., Merchants Information Solutions, Ltd., MICROS-Fidelio Brazil, Ltda., MICROS-Fidelio France S.A.S., Hospitality Technologies, S.A., MICROS-Fidelio Mexico S.A. De C.V., MICROS Systems Holding GmbH, MICROS-Fidelio Software Deutschland GmbH, Indatec GmbH & Co. Kg., MICROS-Fidelio Software GmbH & Co. Kg., MICROS-Fidelio Software Portugal Unipessoal Lda, MICROS-Fidelio (Thailand) Co., Ltd., MICROS-Fidelio Singapore Pte Ltd., MICROS-Fidelio Software (Philippines), Inc., MICROS-Fidelio Japan Ltd., MICROS-Fidelio Australia Pty. Ltd., MICROS-Fidelio Hong Kong, Ltd., Fidelio Nordic Norway A/S, Fidelio Nordic Oy, Fidelio Nordic Sverige, A.B., And Hotelbk, A.B., and Bank Of America, N.A., Wachovia Bank, National Association And Us Bank (Lenders) is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended September 30, 2003.
 
   
10u.
  Security Agreement, dated As Of July 17, 2003, By and Among MICROS Systems, Inc., DV Technology Holdings Corporation, Datavantage Corporation, MICROS-Fidelio Nevada, LLC, MSI Delaware, LLC, MICROS-Fidelio Southwest, Inc., MICROS-Fidelio Worldwide, Inc. (Borrowers) And Bank Of America, N.A., Wachovia Bank, National Association And Us Bank (Lenders) is incorporated herein by reference to Exhibit 10 to the Quarterly Report on Form 10-Q of the Company for the period ended September 30, 2003.
 
   
14.
  Code of Ethics and Business Practices
 
   
21.
  Subsidiaries of the Company
 
   
23.
  Consent of Independent Registered Public Accounting Firm
 
   
31.
  Certifications
 
   
32.
  Section 1350 Certifications

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