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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

|X| Annual Report Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
For the fiscal year ended December 31, 2003.

or

| | Transition Report Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
For the transition period from ________________ to __________________

Commission file Number 000-10535

CITIZENS BANKING CORPORATION
(Exact name of Registrant as specified in its charter)



MICHIGAN 38-2378932
(State or Other Jurisdiction of (I.R.S. Employer
Incorporation or Organization) Identification No.)

328 S. Saginaw Street, Flint, Michigan 48502
(Address of Principal Executive Offices) (ZIP Code)


Registrant's telephone number, including area code: (810) 766-7500

SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT: NONE

SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT: COMMON STOCK,
NO PAR VALUE
PREFERRED STOCK
PURCHASE RIGHTS

Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the Registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. Yes |X| No | |

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of Registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. |X|

Indicate by check mark whether the Registrant is an accelerated filer (as
defined in Rule 12b-2 of the Act). Yes |X| No | |

The aggregate market value of the voting common stock held by non-affiliates of
the Registrant as of June 30, 2003 was $1,145,854,413.

The number of shares outstanding of the Registrant's no par value Common Stock
as of February 27, 2004 was 43,367,509.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of Citizens Banking Corporation's 2003 Annual Report to Shareholders
are incorporated by reference into Part I and II of this Annual Report on Form
10-K. Portions of Citizens Banking Corporation's Proxy Statement for its annual
meeting of shareholders to be held April 22, 2004 are incorporated by reference
into Part III of this Annual Report on Form 10-K.


1


CITIZENS BANKING CORPORATION

2003 ANNUAL REPORT ON FORM 10-K

TABLE OF CONTENTS



Page
----

PART I
Item 1. Business ......................................................................................... 3
Item 2. Properties ....................................................................................... 11
Item 3. Legal Proceedings ................................................................................ 11
Item 4. Submission of Matters to a Vote of Security Holders .............................................. 11

PART II
Item 5. Market for the Registrant's Common Equity, Related Shareholder Matters and Issuer Purchases
of Equity Securities............................................................................ 12
Item 6. Selected Financial Data .......................................................................... 13
Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations ............ 13
Item 7A. Quantitative and Qualitative Disclosures about Market Risk ....................................... 13
Item 8. Financial Statements and Supplementary Data ...................................................... 13
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.............. 13
Item 9A. Controls and Procedures........................................................................... 13

PART III
Item 10. Directors and Executive Officers of the Registrant ............................................... 14
Item 11. Executive Compensation ........................................................................... 14
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder
Matters......................................................................................... 14
Item 13. Certain Relationships and Related Transactions ................................................... 14
Item 14 Principal Accountant Fees and Services............................................................ 14

PART IV
Item 15. Exhibits, Financial Statement Schedules, and Reports on Form 8-K ................................. 15

SIGNATURES .................................................................................................. 16

EXHIBIT INDEX.................................................................................................. 18



2


PART I

ITEM 1. BUSINESS

Unless the context indicates otherwise, all references in this Form 10-K to
"Citizens," the "Company," "our," "us" and "we" refer to Citizens Banking
Corporation and its subsidiaries. Our common stock is traded on the National
Market tier of the Nasdaq Stock Market under the symbol "CBCF." Our principal
executive offices are located at 328 South Saginaw Street, Flint, Michigan
48502, and our telephone number is (810) 766-7500. We maintain an internet
website at www.citizensonline.com where our Annual Report on Form 10-K,
Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and all amendments
to those reports are available without charge, as soon as reasonably practicable
after we file each such report with, or furnish it to, the U.S. Securities and
Exchange Commission. The information in our website does not constitute a part
of this Form 10-K.

GENERAL

Citizens Banking Corporation, incorporated in the State of Michigan in 1980, is
a diversified banking and financial services company that is registered as a
bank holding company under the Bank Holding Company Act of 1956, as amended. We
provide a full range of banking and financial services to individuals and
businesses through our Citizens Bank and F&M Bank subsidiaries. We also provide
wealth management services through Citizens Bank Wealth Management, N.A., and
through affiliate trust departments of F&M Bank - Wisconsin and F&M Bank - Iowa.
We operate in the following three major business segments:

- - Commercial Banking - Commercial Banking provides a full range of credit
and related financial services to a wide range of middle-market corporate,
small business, government and leasing clients. Products and services
offered include commercial loans, commercial mortgages, small business
loans, letters of credit, deposit accounts, treasury management and
international trade services. We extend credit to clients within the
commercial, commercial mortgage, real estate construction and lease
financing categories.

- - Consumer Banking - Consumer Banking includes consumer lending and deposit
gathering, electronic banking and residential mortgage loan origination
and servicing. This line of business offers a variety of retail financial
products and services including deposit accounts, direct and indirect
installment loans, debit and credit cards, home equity lines of credit,
residential mortgage loans, fixed and variable annuities and ATM network
services. Consumer loans are primarily composed of automobile, personal,
marine, recreational vehicle, home equity and credit card loans.

- - Wealth Management - Wealth Management provides services to both our
business and consumer clients. Wealth Management focuses on high net-worth
customers and offers a broad array of asset management, estate settlement
and administration, deposit and credit products. Trust and investment
services include personal trust and planning services, investment
management services, estate settlement and administration services and
investment advisory services for the Golden Oak family of mutual funds,
which we distribute through our banking offices. Retirement plan services
focus on investment management and fiduciary activities with special
emphasis on 401(k) plans. The brokerage and insurance businesses deliver
retail mutual funds, other securities, variable and fixed annuities,
personal disability and life insurance products and discounted brokerage
services.

In the fourth quarter of 2003, we announced a major expansion in Oakland County,
located in Southeast Michigan, one of the wealthiest counties in the nation. We
intend to invest up to $35 to $40 million and to open as many as 10 to 14 new
branches, including two hub offices over the next 24 months. This initiative
will significantly add to the Bank's current Oakland County presence of six
branches and four financial centers and increase staff by up to 180 employees.
The first hub office, located in Troy, opened in January 2004.

As of December 31, 2003, we had 2,342 full-time equivalent employees and
conducted our operations through 176 banking offices, 194 ATM locations and 29
brokerage centers located in Michigan, Wisconsin, Iowa and Illinois. In
Michigan, the primary market includes much of the lower peninsula of the state.
In Wisconsin, the primary market area is the Fox Valley region, extending from
Green Bay to Appleton to Oshkosh, as well as northeastern and southwestern
Wisconsin. Other market areas are central Iowa and the western suburban market
of Chicago, Illinois. Many of our offices are located in small cities and rural
areas that have diverse economies and a mix of manufacturing, service, retailing
and agricultural businesses. In many of these localities, we are the largest
bank, which we believe to be a competitive advantage.


3


At December 31, 2003 we directly or indirectly owned the following subsidiaries:



- --------------------------------------------------------------------------------------------------
Total Date
Principal Number of Assets Acquired/
Subsidiary Office Offices (in millions) Established
- ------------------------------------- ---------------- --------- ------------- -----------

Citizens Bank (a) Flint, MI 113 $5,476.0 01/01/82
Citizens Bank - Illinois, N.A. Berwyn, IL 3 187.2 05/01/87
F&M Bancorporation, Inc. Kaukauna, WI 11/01/99
F&M Bank - Wisconsin (a) Kaukauna, WI 50 1,638.3 01/03/00
F&M Bank - Iowa (a) Marshalltown, IA 10 460.2 11/01/99
Citizens Bank Wealth Management, N.A. Flint, MI (b) (b) 03/01/02
- --------------------------------------------------------------------------------------------------


(a) Consolidated totals of the Bank include its non-bank subsidiaries.

(b) Citizens Bank Wealth Management conducts business at most Citizens Bank
locations and had total assets under administration of $2.866 billion at
December 31, 2003.

Citizens Bank, our principal bank subsidiary, directly owned the following
non-bank subsidiaries:
- CB Financial Services, Inc. (100% owned) - a seller of life
insurance and annuity products to clients subject to certain
restrictions,

- Citizens Bank Mortgage Company, LLC (99% owned) - a provider of
mortgage financing and servicing to individuals and businesses,

- Citizens Title Services, Inc. (100% owned) - an issuer of title
insurance to buyers and sellers of residential and commercial
mortgage properties including those occurring due to loan
refinancing,

- Citizens Commercial Leasing Corporation (100% owned) - a participant
in high quality indirect lease participations,

- Citizens Service Company, Inc (100% owned) - a holding company
owning 1% of Citizens Bank Consumer Finance, LLC and 1% of Citizens
Bank Mortgage Company, LLC.,

- Citizens Bank Consumer Finance, LLC (99% owned) - a partnership
established to provide indirect consumer lending services to clients
in Citizens' markets, and

- CB Capital Management, Inc. (100% owned) - a registered
broker-dealer for our Golden Oak mutual funds.

F&M Bank - Wisconsin directly owned Pulaski Capital Corporation, a wholly owned
nonbank subsidiary organized and existing under the laws of the State of Nevada
that holds and manages the majority of F&M Bank - Wisconsin's investment
portfolio. F&M Bank - Iowa directly owned Security Bancservices, Inc, a wholly
owned non-bank subsidiary that sells property and casualty insurance to clients
in the Wisconsin and Iowa markets.

Our loan sales and securitization activities are conducted within our subsidiary
banks. Our bank in Michigan has been the bank that has coordinated and executed
such transactions on behalf of our other subsidiaries. We sell substantially all
of the fixed-rate single-family mortgage loans we originate, including
adjustable-rate loans that convert to fixed-rate loans. These sales are
accomplished through cash sales to Federal Home Loan Mortgage Corporation
("FHLMC"), Federal National Mortgage Association ("FNMA") and other third-party
investors, as well as through securitizations with FHLMC and FNMA. In general,
mortgage-backed securities ("MBSs") received from FHMLC or FNMA in exchange for
fixed-rate mortgage loans are sold immediately in the securities market. From
time to time, we also exchange fixed and variable rate mortgage loans held in
portfolio for FHLMC or FNMA MBSs backed by the same loans. The resulting MBSs
are sold to third party investors or classified as held for sale in our
investment security portfolio.

If MBSs are retained in the investment portfolio, any gain or loss at time of
sale is recorded as a security gain or loss. All other gains or losses
associated with sales of single-family mortgage loans are recorded as a
component of mortgage banking revenue. Typically, we do not service the loans
after they are sold or exchanged, but sell the mortgage servicing rights, in a
separate transaction, before or at the time of the securitization. Sales or
securitizations of mortgage loans through FHLMC and FNMA are done under terms
that do not provide for any material recourse to us by the investor. We do not
retain any interest in these securitized mortgage loans.



4

PRINCIPAL SOURCES OF REVENUE

The primary source of our revenue is interest income. The table below shows the
amount of our total consolidated revenues resulting from interest and fees on
loans, interest and dividends on investment securities and other interest and
noninterest income for each of the last three years:



Year Ended December 31,
------------------------------
(in thousands) 2003 2002 2001
- ----------------------------------------------- -------- -------- --------

Interest and fees on loans $323,739 $385,812 $492,437
Interest and dividends on investment securities 82,133 76,748 79,348
Other interest and noninterest income 94,924 102,600 119,255
-------- -------- --------

Total revenues $500,796 $565,160 $691,040
======== ======== ========


LINES OF BUSINESS

Our performance is monitored by an internal profitability measurement system
that provides line of business results and key performance measures. We operate
along three major business lines: Commercial Banking, Consumer Banking and
Wealth Management. Additional information regarding our business lines is
incorporated herein by reference from Exhibit 13 on pages 47 and 48, and on
pages 96 through 97 of such document under the captions, "Line of Business
Results" and "Note 20. Lines of Business", respectively.

COMPETITION

The financial services industry is highly competitive. Our banking subsidiaries
compete with other commercial banks, many of which are subsidiaries of other
bank holding companies, for loans, deposits, trust accounts and other business
on the basis of interest rates, fees, convenience and quality of service. Major
competitors include banking subsidiaries of Bank One Corporation, Comerica
Incorporated, National City Corporation, Fifth Third Bancorp, Marshall and
Ilsley Corporation and Associated Banc-Corp, among others. They also actively
compete with a variety of other financial service organizations including
community banks, savings associations, finance companies, mortgage banking
companies, brokerage firms, credit unions and other organizations. The
non-banking subsidiaries compete with other companies in related industries
including other leasing companies, title insurance companies, mortgage banking
companies, insurance companies, consumer finance companies and other
organizations.

Mergers between financial institutions and the expansion of financial
institutions both within and outside of our primary Midwest banking markets have
provided significant competitive pressure in those markets. In addition, the
passage of Federal interstate banking legislation has expanded the banking
market and heightened competitive forces. The effect of this legislation is
further discussed under the caption "Supervision and Regulation".

Many of our offices are located in small cities and rural areas that have
diverse economies and a mix of manufacturing, service, retailing and
agricultural businesses. In many of these localities, we are the largest bank,
which we believe to be a competitive advantage. In other markets our competitors
may enjoy a competitive advantage, including greater financial resources, more
aggressive marketing campaigns, better brand recognition and more branch
locations. Our competitors may also offer higher interest rates than we do,
which could decrease the deposits that we attract or require us to increase our
rates or attract new deposits.

Other factors such as employee relations and environmental laws also impact our
competitiveness. We maintain a favorable relationship with our employees and
none of our employees are represented by a collective bargaining group. The
impact of environmental laws is further discussed in "Item 3. Legal Proceedings"
of this document.


5


SUPERVISION AND REGULATION

GENERAL

We are a bank holding company registered with the Federal Reserve Board and are
subject to regulation under the Bank Holding Company Act of 1956, as amended
(the "Bank Holding Company Act"). The Bank Holding Company Act requires the
Federal Reserve Board's prior approval of an acquisition of assets or of
ownership or control of voting shares of any bank or bank holding company if the
acquisition would give us more than 5% of the voting shares of that bank or bank
holding company. It also imposes restrictions, summarized below, on the assets
or voting shares of non-banking companies that we may acquire.

Our subsidiary banks are subject to the provisions of the banking laws of their
respective states or the National Bank Act. They are under the supervision of,
and are subject to periodic examination by, their respective state banking
departments (in the case of state-chartered banks) or the Office of the
Comptroller of the Currency ("OCC") (in the case of national banks), and are
subject to the rules and regulations of the OCC, the Federal Reserve Board and
the Federal Deposit Insurance Corporation ("FDIC"). Citizens Bank (our principal
bank subsidiary), F&M Bank-Wisconsin and F&M Bank-Iowa are state-chartered banks
and are therefore subject to supervision, regulation and examination by the
Michigan Office of Financial and Insurance Services, the Wisconsin Department of
Financial Institutions and the Iowa Division of Banking, respectively, as well
as by the Federal Reserve Board. Citizens Bank-Illinois, N.A., a national bank,
and Citizens Bank Wealth Management, N.A., a national non-depository trust bank,
are subject to supervision, regulation and examination by the OCC. All of our
depository banks are subject to supervision and examination by the FDIC, because
the FDIC insures their deposits to the extent provided by law. In addition, all
of our banks are members of the Federal Reserve System. Our non-bank
subsidiaries are supervised and examined by the Federal Reserve Board and
various other federal and state agencies.

Consistent with the requirements of the Bank Holding Company Act, our only lines
of business consist of providing our customers with banking, trust and other
financial services and products. These services include commercial banking
through our four subsidiary banks, trust services through Citizens Bank Wealth
Management, N.A., mortgage origination and servicing through Citizens Bank
Mortgage Company, LLC, equipment leasing through Citizens Commercial Leasing
Corporation, brokerage and investment advisory services through CB Capital
Management, Inc., property and casualty insurance brokerage services through
Security Bancservices, Inc., life insurance and annuity products through CB
Financial Services, Inc., title insurance through Citizens Title Services, Inc.
and portfolio management services for the majority of F&M Bank - Wisconsin's
investment portfolio through Pulaski Capital Corporation. Commercial banking
activities account for substantially all of our gross revenues.

Regulations governing Citizens and our subsidiary depository institutions
restrict extensions of credit by such institutions to Citizens and, with some
exceptions, our other affiliates. For these purposes, extensions of credit
include loans and advances to and guarantees and letters of credit on behalf of
Citizens and such affiliates. These regulations also restrict investments by our
depository institution subsidiaries in the stock or other securities of Citizens
and the covered affiliates, as well as the acceptance of such stock or other
securities as collateral for loans to any borrower, whether or not related to
Citizens.

Our insured depository institution subsidiaries are subject to comprehensive
federal and state regulations dealing with a wide variety of subjects, including
capital and reserve requirements, loan limitations, restrictions as to interest
rates on loans and deposits, restrictions as to dividend payments, requirements
governing the establishment of branches and numerous other aspects of their
operations. These regulations generally have been adopted to protect depositors
and creditors rather than shareholders or holders of subordinated debt.
Information concerning capital adequacy guidelines for Citizens and its banking
subsidiaries including our regulatory capital position at December 31, 2003 and
maintenance of minimum average reserve balances by the banking subsidiaries with
the Federal Reserve Bank are incorporated herein by reference from Exhibit 13 on
pages 59 and 62 of such document under the captions, "Capital Resources" and
"Liquidity and Debt Capacity," respectively, and pages 98 through 99 of such
document under the caption "Note 21 Regulatory Matters."

Our insured depository institution subsidiaries are also subject to
cross-guaranty liability under federal law. This means that if one FDIC-insured
depository institution subsidiary of a multi-institution bank holding company
fails or requires FDIC assistance, the FDIC may assess "commonly controlled"
depository institutions for the estimated losses suffered by the FDIC. Such
liability could have a material adverse effect on the financial condition of any
assessed subsidiary institution and on Citizens as the common parent. While the
FDIC's cross-guaranty claim is generally junior to the claims of depositors,
holders of secured liabilities, general creditors and subordinated creditors, it
is generally superior to the claims of shareholders and affiliates.



6

Under Federal Reserve Board policy, a bank holding company is expected to serve
as a source of financial strength to each of its subsidiary banks and to stand
prepared to commit resources to support each of them. There are no specific
quantitative rules on the holding company's potential liability. If one of our
subsidiary banks were to encounter financial difficulty, the Federal Reserve
Board could invoke the doctrine and require a capital contribution from us. In
addition, and as a separate legal matter, a holding company is required to
guarantee the capital plan of an undercapitalized subsidiary bank. See "FDICIA"
below.

PAYMENT OF DIVIDENDS

There are various statutory restrictions on the ability of our banking
subsidiaries to pay dividends or make other payments to Citizens' parent
company. Each of our state-charterd banking subsidiaries is subject to dividend
limits under the laws of the state in which it is chartered. In addition, all of
our subsidiary banks are member banks of the Federal Reserve System, subject to
the dividend limits of the Federal Reserve Board. The Federal Reserve Board
allows a member bank to make dividends or other capital distributions in an
amount not exceeding the current calendar year's net income, plus retained net
income of the preceding two years. Distributions in excess of this limit require
prior approval of the Federal Reserve Board. Federal Reserve Board policy
provides that, as a matter of prudent banking, a bank holding company generally
should not maintain a rate of cash dividends unless its net income available to
common shareholders has been sufficient to fully fund the dividends, and the
prospective rate of earnings retention appears to be consistent with the holding
company's capital needs, asset quality and overall financial condition.

Dividends from a national banking association may be declared only from the
bank's undivided profits, and until the bank's surplus fund equals its common
capital, no dividends may be declared unless at least 10% of the bank's net
income for a given time period has been carried to the surplus fund, depending
on the frequency of dividend payments in a given year. The OCC's approval is
required if the total of all dividends declared in any calendar year exceeds the
sum of the association's net income of that year combined with its retained net
income of the preceding two years. In each of the years ended December 31, 2003,
2002 and 2001, our subsidiaries paid cash dividends to us of $24.0 million,
$90.5 million and $107.4 million, respectively. As of January 1, 2004, Citizens'
banking subsidiaries are able to distribute dividends of $36.2 million without
further regulatory approval.

FDICIA

The Federal Deposit Insurance Corporation Improvement Act of 1991 ("FDICIA")
requires federal regulators to take prompt corrective action against any
undercapitalized institution. FDICIA establishes five capital categories:
well-capitalized, adequately capitalized, undercapitalized, significantly
undercapitalized and critically undercapitalized. "Well capitalized"
institutions significantly exceed the required minimum level for each capital
measure (currently, risk-based and leverage). "Adequately capitalized"
institutions include depository institutions that meet the required minimum
level for each capital measure. "Undercapitalized" institutions consist of those
that fail to meet the required minimum level for one or more relevant capital
measures. "Significantly undercapitalized" characterizes depository institutions
with capital levels significantly below the minimum requirements. "Critically
undercapitalized" refers to depository institutions with minimal capital and at
serious risk for government seizure.

Under certain circumstances, a well-capitalized, adequately capitalized or
undercapitalized institution may be treated as if the institution were in the
next lower capital category. A depository institution is generally prohibited
from making capital distributions, including paying dividends, or paying
management fees to a holding company if the institution would thereafter be
undercapitalized. Institutions that are adequately but not well capitalized
cannot accept, renew or rollover brokered deposits except with a waiver from the
FDIC and are subject to restrictions on the interest rates that can be paid on
such deposits. Undercapitalized institutions may not accept, renew or rollover
brokered deposits.

The banking regulatory agencies are permitted or, in certain cases, required to
take certain actions with respect to institutions falling within one of the
three undercapitalized categories. Depending on the level of an institution's
capital, the agency's corrective powers include, among other things:

- - prohibiting the payment of principal and interest on subordinated debt;

- - prohibiting the holding company from making distributions without prior
regulatory approval;

- - placing limits on asset growth and restrictions on activities;

- - placing additional restrictions on transactions with affiliates;

- - restricting the interest rate the institution may pay on deposits;

- - prohibiting the institution from accepting deposits from correspondent
banks; and

- - in the most severe cases, appointing a conservator or receiver for the
institution.



7

A banking institution that is undercapitalized is required to submit a capital
restoration plan, and such a plan will not be accepted unless, among other
things, the banking institution's holding company guarantees the plan up to a
certain specified amount. Any such guarantee from a depository institution's
holding company is entitled to a priority of payment in bankruptcy.

FDICIA also contains a variety of other provisions that may affect our
operations, including reporting requirements, regulatory standards for real
estate lending, "truth in savings" provisions, and the requirement that a
depository institution give 90 days prior notice to customers and regulatory
authorities before closing any branch.

At December 31, 2003 and 2002, the most recent notification from the Federal
Reserve Board categorized Citizens and all of its depository institution
subsidiaries as "well capitalized" under the regulatory framework for prompt
corrective action.

FDIC INSURANCE ASSESSMENTS

The FDIC's deposit insurance assessments currently are calculated under a
risk-based system. The risk-based system places a bank in one of nine risk
categories, principally on the basis of its capital level and an evaluation of
the bank's risk to the relevant deposit insurance fund, and bases premiums on
the probability of loss to the FDIC with respect to each individual bank. Under
the Federal Deposit Insurance Act, depository institutions such as our
subsidiary banks may not pay interest on indebtedness, if such interest is
required to be paid out of net profits, or distribute any of its capital assets
while it remains in default on any assessment due to the FDIC.

The adjusted assessment rates for FDIC-insured institutions currently range from
0.00% to 0.27% depending on the assessment category into which a bank is placed.
We did not pay any regular insurance assessments to the FDIC in 2002. However,
beginning July 1, 2003, our Wisconsin bank subsidiary was required to pay an
annualized assessment rate of .03% to the FDIC for deposit insurance. We do not
expect that any other of our bank subsidiaries will pay significant insurance
assessments in 2004. However, the FDIC retains the ability to increase regular
insurance assessments and to levy special additional assessments.

INTERSTATE BANKING

Under the Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994,
as amended ("Riegle-Neal Act"), a bank holding company may acquire banks in
states other than its home state, subject to any state requirement that the bank
has been organized and operating for a minimum period of time (not to exceed
five years) and the requirement that the bank holding company not control, prior
to or following the proposed acquisition, more than 10% of the total amount of
deposits of insured depository institutions nationwide or, unless the
acquisition is the bank holding company's initial entry into the state, more
than 30% of such deposits in the state, or such lesser or greater amount set by
the state. The Riegle-Neal Act also authorizes banks to merge across state
lines, thereby creating interstate branches. Banks are also permitted to acquire
and to establish de novo branches in other states where authorized under the
laws of those states.

TRANSACTIONS WITH AFFILIATES

Transactions between our subsidiary banks and their affiliates are governed by
Sections 23A and 23B of the Federal Reserve Act. The affiliates of our banks
include Citizens and any entity controlled by Citizens. Generally, Sections 23A
and 23B (i) limit the extent to which our subsidiary banks may engage in
"covered transactions" with any one affiliate to an amount equal to 10% of our
capital stock and surplus, and maintain an aggregate limit on all such
transactions with affiliates to an amount equal to 20% of the bank's capital
stock and surplus, (ii) require that a bank's extensions of credit to such
affiliates be fully collateralized (with 100% to 130% collateral coverage,
depending on the type of collateral), (iii) prohibit the bank from purchasing or
accepting as collateral from an affiliate any "low quality assets" (including
non-performing loans) and (iv) require that all "covered transactions" be on
terms substantially the same, or at least as favorable, to the bank or its
subsidiary as those provided to a non-affiliate. The term "covered transaction"
includes the making of loans, purchase of assets, issuance of a guarantee and
other type of similar transactions.


8


LOANS TO INSIDERS

The Federal Reserve Act and related regulations impose specific restrictions on
loans to directors, executive officers and principal stockholders of banks.
Under Section 22(h) of the Federal Reserve Act and its implementing regulations,
loans to a director, an executive officer and to a principal stockholder of a
bank, and some affiliated entities of any of the foregoing, may not exceed,
together with all other outstanding loans to such person and affiliated
entities, the bank's loan-to-one-borrower limit. Loans in the aggregate to
insiders and their related interests as a class may not exceed the bank's
unimpaired capital and unimpaired surplus. Section 22(h) and its implementing
regulations also prohibit loans, above amounts prescribed by the appropriate
federal banking agency, to directors, executive officers and principal
stockholders of a bank or bank holding company, and their respective affiliates,
unless such loan is approved in advance by a majority of the board of directors
of the bank with any "interested" director not participating in the voting.
Section 22(h) generally requires that loans to directors, executive officers and
principal stockholders be made on terms and underwriting standards substantially
the same as offered in comparable transactions to other persons.

COMMUNITY REINVESTMENT ACT

Under the Community Reinvestment Act and related regulations, depository
institutions have an affirmative obligation to assist in meeting the credit
needs of their market areas, including low and moderate income areas, consistent
with safe and sound banking practice. The Community Reinvestment Act requires
the adoption by each institution of a Community Reinvestment Act statement for
each of its market areas describing the depository institution's efforts to
assist in its community's credit needs. Depository institutions are periodically
examined for compliance with the Community Reinvestment Act and are periodically
assigned ratings in this regard. Banking regulators consider a depository
institution's Community Reinvestment Act rating when reviewing applications to
establish new branches, undertake new lines of business, and/or acquire part or
all of another depository institution. An unsatisfactory rating can
significantly delay or even prohibit regulatory approval of a proposed
transaction by a bank holding company or its depository institution subsidiary.

FAIR LENDING AND CONSUMER LAWS

In addition to the Community Reinvestment Act, other federal and state laws
regulate various lending and consumer aspects of the banking business.
Governmental agencies, including the Department of Housing and Urban
Development, the Federal Trade Commission and the Department of Justice, have
become concerned that in some cases prospective borrowers experience unlawful
discrimination in their efforts to obtain loans from depository and other
lending institutions. These agencies have brought litigation against some
depository institutions alleging discrimination against borrowers. Many of these
suits have been settled, in some cases for material sums, short of a full trial.

Recently, these governmental agencies have clarified what they consider to be
lending discrimination and have specified various factors that they will use to
determine the existence of lending discrimination under the Equal Credit
Opportunity Act and the Fair Housing Act. These factors include evidence that a
lender discriminated on a prohibited basis, evidence that a lender treated
applicants differently based on prohibited factors in the absence of evidence
that the treatment was the result of prejudice or a conscious intention to
discriminate, and evidence that a lender applied an otherwise neutral
non-discriminatory policy uniformly to all applicants, but the practice had a
discriminatory effect, unless the practice could be justified as a business
necessity.

Banks and other depository institutions also are subject to numerous
consumer-oriented laws and regulations. These laws, which include the Truth in
Lending Act, the Truth in Savings Act, the Real Estate Settlement Procedures
Act, the Electronic Funds Transfer Act, the Equal Credit Opportunity Act, and
the Fair Housing Act, require compliance by depository institutions with various
disclosure requirements and requirements regulating the availability of funds
after deposit or the making of certain loans to customers.

GRAMM-LEACH-BLILEY ACT OF 1999

The Gramm-Leach-Bliley Act of 1999 (the "GLBA") was signed into law on November
12, 1999. The GLBA covers a broad range of issues, including a repeal of most of
the restrictions on affiliations among depository institutions, securities firms
and insurance companies. The following description summarizes some of its
significant provisions.

The GLBA repeals sections 20 and 32 of the Glass-Steagall Act, thus permitting
unrestricted affiliations between banks and securities firms. It also permits
bank holding companies to elect to become financial holding companies. A
financial holding company may engage in or acquire companies that engage in a
broad range of financial services, including securities activities such as
underwriting, dealing, investment, merchant banking, insurance underwriting,
sales and brokerage activities. In order to become a financial holding company,
the bank holding company and all of its affiliated depository institutions must
be well-capitalized, well-managed and have at least a satisfactory Community
Reinvestment Act rating. We have determined not to become certified as a
financial holding company at this time. We may reconsider this determination


9


in the future.

The GLBA provides that the states continue to have the authority to regulate
insurance activities, but prohibits the states in most instances from preventing
or significantly interfering with the ability of a bank, directly or through an
affiliate, to engage in insurance sales, solicitations or cross-marketing
activities. Although the states generally must regulate bank insurance
activities in a nondiscriminatory manner, the states may continue to adopt and
enforce rules that specifically regulate bank insurance activities in specific
areas identified under the law. Under the new law, the federal bank regulatory
agencies adopted insurance consumer protection regulations that apply to sales
practices, solicitations, advertising and disclosures.

The GLBA repeals the broad exemption of banks from the definitions of "broker"
and "dealer" for purposes of the Securities Exchange Act of 1934, as amended. It
also identifies a set of specific activities, including traditional bank trust
and fiduciary activities, in which a bank may engage without being deemed a
"broker," and a set of activities in which a bank may engage without being
deemed a "dealer." Additionally, the new law makes conforming changes in the
definitions of "broker" and "dealer" for purposes of the Investment Company Act
of 1940, as amended, and the Investment Advisers Act of 1940, as amended.

The GLBA also contains extensive customer privacy protection provisions. Under
these provisions, a financial institution must provide to its customers, both at
the inception of the customer relationship and on an annual basis, the
institution's policies and procedures regarding the handling of customers'
nonpublic personal financial information. The new law provides that, except for
specific limited exceptions, an institution may not provide such personal
information to unaffiliated third parties unless the institution discloses to
the customer that such information may be so provided and the customer is given
the opportunity to "opt out" of such disclosure. An institution may not disclose
to a non-affiliated third party, other than to a consumer reporting agency,
customer account numbers or other similar account identifiers for marketing
purposes. The GLBA also provides that the states may adopt customer privacy
protections that are more strict than those contained in the GLBA.

INTERNATIONAL MONEY LAUNDERING ABATEMENT AND FINANCIAL ANTI-TERRORISM ACT OF
2001

The International Money Laundering Abatement and Financial Anti-Terrorism Act of
2001 (the "IMLAFA") was signed into law in October 2001 as part of the USA
Patriot Act of 2001. The IMLAFA substantially broadens existing anti-money
laundering legislation, imposes new compliance and due diligence obligations,
creates new crimes and penalties, and compels the production of documents
located both inside and outside the United States. The U.S. Treasury Department
has issued a number of regulations implementing the IMLAFA that apply certain of
its requirements to financial institutions such as our banking subsidiaries. The
regulations impose new obligations on financial institutions to maintain
appropriate policies, procedures and controls to detect, prevent and report
money laundering and terrorist financing. The Treasury Department is expected to
issue a number of additional regulations which will further clarify the IMLAFA's
requirements.

Pursuant to the IMLAFA and the regulations promulgated under it, we have
established anti-money laundering compliance and due diligence programs which
include, among other things, the designation of a compliance officer, employee
training programs, and an independent audit function to review and test the
program.

FUTURE LEGISLATION

Because federal and state regulation of financial institutions changes regularly
and is the subject of constant legislative debate, we cannot forecast how
federal and state regulation of financial institutions may change in the future
and impact our operations. Although Congress in recent years has sought to
reduce the regulatory burden on financial institutions with respect to the
approval of specific transactions, we fully expect that the financial services
industry will remain heavily regulated in the near future and that additional
laws or regulations may be adopted further regulating specific banking
practices.

ECONOMIC FACTORS AND MONETARY POLICY

Our earnings and business are affected by the general economic and political
conditions in the United States and abroad and by the monetary and fiscal
policies of various federal regulatory authorities, including the Federal
Reserve System. Through open market securities transactions, variations in the
Federal Funds rate and the establishment of reserve requirements, the Board of
Governors of the Federal Reserve System exerts considerable influence on
interest rates and the supply of money and credit. The effect of fluctuating
economic conditions and federal regulatory policies on our future profitability
cannot be predicted with any certainty. The effect of the economy and changes in
interest rates on our net interest margin and net interest income in 2003 and
2002 and their potential effect on future periods is discussed in Exhibit 13 on
pages 41 through 43 under the caption "Net Interest Income" and is incorporated
herein by reference. Our sensitivity to changes in interest


10


rates and the potential affect of changes in interest rates on net interest
income is presented in Exhibit 13 on pages 63 through 64 under the captions
"Interest Rate Risk" and "Interest Rate Sensitivity" and is incorporated herein
by reference.

ENVIRONMENTAL MATTERS

Our primary exposure to environmental risk is through our trust services and our
lending activities. In each instance, we have policies and procedures in place
to mitigate our environmental risk exposures. With respect to lending
activities, we require environmental site assessments at the time of loan
origination to confirm collateral quality on commercial real estate parcels
posing higher than normal potential for environmental impact, as determined by
reference to present and past uses of the subject property and adjacent sites.
Environmental assessments are also mandated prior to any foreclosure activity
involving non-residential real estate collateral. In the case of trust services,
we utilize various types of environmental transaction screening to identify
actual and potential risks arising from any proposed holding of non-residential
real estate for trust accounts. Consequently we do not anticipate any material
effect on capital expenditures, earnings or the competitive position of Citizens
or any of our subsidiaries with regard to compliance with federal, state or
local environmental protection laws or regulations. Additional information is
provided in "Item 3. Legal Proceedings."

ITEM 2. PROPERTIES

Our executive offices are located at 328 South Saginaw Street, Flint, Michigan
in the main office building of Citizens Bank, our largest bank subsidiary. Our
bank subsidiaries operate through 176 branch and financial banking offices. Of
these, 41 are leased and the remainder are owned and not subject to any material
liens. Rent expense on the leased properties totaled $2,122,728 in 2003. The
banking offices are located in various communities throughout the states of
Michigan and Wisconsin, in parts of Iowa and in the western suburbs of Chicago,
Illinois. At certain Citizens Bank locations a portion of the office buildings
are leased to tenants. Additional information related to the property and
equipment owned or leased by Citizens and its subsidiaries is incorporated
herein by reference from Exhibit 13 on page 81 under the caption "Note 9.
Premises and Equipment" of such document.

ITEM 3. LEGAL PROCEEDINGS

Citizens and its subsidiaries are parties to a number of lawsuits incidental to
its business. Although litigation is subject to many uncertainties and the
ultimate exposure with respect to many of these matters cannot be ascertained,
we do not believe the ultimate outcome of these matters will have a material
adverse effect on our financial condition or liquidity.

From time to time, certain of our subsidiaries are notified by applicable
environmental regulatory agencies, pursuant to State or Federal environmental
statutes or regulations, that they may be potentially responsible parties
("PRPs") for environmental contamination on or emanating from properties
currently or formerly owned. Typically, exact costs of remediating the
contamination cannot be fully determined at the time of initial notification.
While, as PRPs, these subsidiaries are potentially liable for the costs of
remediation, in most cases, a number of other PRPs have been identified as being
jointly and severally liable for remediation costs. Additionally, in certain
cases, statutory defenses to liability for remediation costs may be asserted
based on the subsidiaries' status as lending institutions that acquired
ownership of the contaminated property through foreclosure. We are not presently
aware of any environmental liabilities that pose a reasonable possibility of
future material impact on Citizens or its earnings. It is our policy to
establish and accrue appropriate reserves for all such identified exposures
during the accounting period in which a loss is deemed to be probable and the
amount is determinable.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

No matters were submitted during the fourth quarter of 2003 to a vote of
security holders through the solicitation of proxies or otherwise.


11


PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND
ISSUER PURCHASES OF EQUITY SECURITIES

Our common stock is traded on the National Market tier of the Nasdaq Stock
Market under the symbol "CBCF." Information regarding our stock prices during
the last two years is incorporated herein by reference from Exhibit 13 on page
65 under the caption "Table 14. Selected Quarterly Information" of such
document.

As of December 31, 2003, the approximate number of shareholders of the
Registrant's common stock was 15,158. This number includes an estimate for
individual participants in the security positions of certain shareholders of
record. Actual shareholders of record at December 31, 2003 totaled 6,596.

Information regarding cash dividends we have declared during the last two fiscal
years is incorporated herein by reference from Exhibit 13 on page 65 under the
caption "Table 14. Selected Quarterly Information" of such document.
Restrictions on the Registrant's ability to pay dividends are incorporated
herein by reference from Exhibit 13 on pages 98 and 99 under the caption "Note
21. Regulatory Matters" of such document.

EQUITY COMPENSATION PLAN INFORMATION

We have two stock option plans pursuant to which we grant performance-based
stock options to employees, officers and directors. Our Stock Compensation Plan
(the "2002 Plan") was approved by our shareholders in 2002. Our All-Employee
Stock Option Plan (the "All-Employee Plan") was not submitted to our
shareholders for approval. The 2002 Plan replaced our Third Amended Stock Option
Plan which has expired and our Stock Option Plan for Directors which was
terminated. Both of these plans were approved by our shareholders and there
continue to be options outstanding that were granted under these plans. The
following table sets forth, with respect to all of our option plans, (i) the
number of shares of common stock to be issued upon the exercise of outstanding
options, (ii) the weighted average exercise price of outstanding options, and
(iii) the number of shares remaining available for future issuance, as of
December 31, 2003.



Number of shares
remaining available for
future issuance under
Number of shares to be Weighted-average equity compensation plans
issued upon exercise of exercise price of (excluding shares
Plan Category outstanding options (1) outstanding options reflected in column (a))
- ----------------------------- ----------------------- ------------------- -------------------------
(a) (b) (c)

Equity compensation plans
approved by shareholders 3,980,283 $26.51 4,883,438

Equity compensation plans not
approved by shareholders 164,050 (2) $16.66 0
--------- ------ ---------

Total 4,144,333 $26.12 4,883,438


(1) Does not include options for 28,895 shares of our common stock that are
outstanding as the result of our assuming obligations under stock option
plans of F&M Bancorporation, Inc. ("F&M") in connection with our merger
with F&M in 1999. While we assumed the obligations existing under these
plans as of the time of the merger, we have not used them to make any
further grants. The weighted-average exercise price of these outstanding
options is $23.68.

(2) Issued under the All-Employee Plan. Under this plan, on May 18, 2000, we
granted stock options to all employees who did not receive grants under
the then existing but since expired Third Amended Stock Option Plan. Each
full-time employee received options for 200 shares of our common stock and
each part-time employee received options for 100 shares. The $16.66
exercise price of the grant was the market price of our common stock on
the grant date. The options became exercisable three years after the date
of grant. The options expire ten years from the date of grant. Options for
a total of 550,700 shares were granted of which options for 164,050 shares
were outstanding as of December 31, 2003. The plan provides that no
further grants may be made under the plan.


12


ITEM 6. SELECTED FINANCIAL DATA

The information required by this item is incorporated herein by reference from
Exhibit 13 on page 34 under the caption "Table 1. Five Year Summary of Selected
Financial Data" of such document.

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

Management's Discussion and Analysis of Financial Condition and Results of
Operations required by this item is incorporated herein by reference from
Exhibit 13 on pages 34 through 65 of such document.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The information required by this item is incorporated by reference from Exhibit
13 on pages 63 through 64 under the caption "Interest Rate Risk" of such
document.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The Financial Statements are incorporated herein by reference from Exhibit 13 on
pages 66 through 103 of such document.

Supplementary data of Citizens' quarterly results of operations required by this
item are incorporated herein by reference from Exhibit 13 on page 65 of such
document under the caption "Table 14. Selected Quarterly Information."

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE

None.

ITEM 9A. CONTROLS AND PROCEDURES

The management of Citizens Banking Corporation is responsible for establishing
and maintaining effective disclosure controls and procedures, as defined under
rule 13a-15 of the Securities Exchange Act of 1934. As of the end of the period
covered by this report, we performed an evaluation under the supervision and
with the participation of management, including our Chief Executive Officer and
Chief Financial Officer, of the effectiveness of the design and operation of our
disclosure controls and procedures pursuant to rule 13a-15 of the Securities
Exchange Act of 1934. Based upon that evaluation, our Chief Executive Officer
and Chief Financial Officer concluded that our disclosure controls and
procedures were effective to cause the material information required to be
disclosed by the Company in the reports it files or submits under the Securities
Exchange Act of 1934 to be recorded, processed, summarized, and reported to the
extent applicable within the time period required by the Securities and Exchange
Commission's rules and forms.

There have been no significant changes in our internal controls or in other
factors that could significantly affect internal controls subsequent to the
conclusion of their evaluation.


13


PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

The information required by this item appears under the captions "Election of
Directors" (excluding the information under the headings "Report of the Audit
Committee" and "Compensation of Directors"),"Section 16(a) Beneficial Ownership
Reporting Compliance" and "Shareholder Proposals and Nominees - Shareholder
Communications with the Board of Directors" in Citizens' proxy statement for its
annual meeting of shareholders to be held April 22, 2004 (the "Proxy
Statement").

ITEM 11. EXECUTIVE COMPENSATION

The information required by this item appears under the caption "Compensation of
Directors," and under the caption "Executive Compensation" (excluding the
information under the heading "Shareholder Return") of the Proxy Statement, and
is incorporated herein by reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND
RELATED STOCKHOLDER MATTERS

The information required by this item appears under the captions "Security
Ownership of Certain Beneficial Owners" and "Security Ownership of Management"
of the Proxy Statement, and is incorporated herein by reference. In addition,
the information under the caption "Equity Compensation Plan Information" under
Item 5 of this Report is incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

The information required by this item appears under the caption "Executive
Compensation - Compensation Committee Interlocks and Certain Transactions and
Relationships" of the Proxy Statement, and is incorporated herein by reference.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required by this item appears under the caption "Independent
Certified Public Accountants" of the Proxy Statement, and is incorporated herein
by reference


14


PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

(a) 1. Financial Statements:
The following Consolidated Financial Statements of Citizens and Report
of Ernst & Young LLP, Independent Auditors are incorporated by
reference under Item 8 "Financial Statements and Supplementary Data"
of this document:
Consolidated Balance Sheets
Consolidated Statements of Income
Consolidated Statements of Changes in Shareholders' Equity
Consolidated Statements of Cash Flows
Notes to Consolidated Financial Statements
Report of Ernst & Young LLP, Independent Auditors

2. Financial Statement Schedules:
All schedules are omitted - see Item 15(d) below.

3. Exhibits:
The exhibits listed on the "Exhibit Index" on pages 18 and 19 of this
report are filed herewith and are incorporated herein by reference.

(b) Reports on Form 8-K
A report on Form 8-K, dated November 26, 2003 and filed on December 2,
2003 announcing Citizens' results of operations for the three and nine
month periods ending September 30, 2003 under items 7 and 12.

A report on Form 8-K, dated November 26, 2003 and filed on December 2,
2003 regarding the conference call conducted on October 17, 2003 to
review Citizens' financial results for the third quarter of 2003 and
certain other information, under items 7 and 12.

A report on Form 8-K, dated November 24, 2003 and filed on November
25, 2003 announcing Citizens' major expansion in Oakland County,
Michigan under items 5 and 7.

No financial statements were filed with any of these reports.

(c) Exhibits:
The "Exhibit Index" is filed herewith on pages 18 and 19 of this
report and is incorporated herein by reference.

(d) Financial Statement Schedules:
All financial statement schedules normally required by Article 9 of
Regulation S-X are omitted since they are either not applicable or the
required information is shown in the Consolidated Financial Statements
or Notes thereto.


15


SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange
Act of 1934, the Registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.

CITIZENS BANKING CORPORATION
(Registrant)

by /s/ William R. Hartman Date: March 10, 2004
- -----------------------------------------------
William R. Hartman
Chairman, President and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has been signed below by the following persons on behalf of the registrant and
in the capacities and on the dates indicated.



Signature Capacity Date
- ------------------------------------- ---------------------------------------- --------------------


/s/ Charles D. Christy Executive Vice President and March 10, 2004
- ------------------------------------- Chief Financial Officer
Charles D. Christy (Principal Financial Officer)

/s/ Daniel E. Bekemeier Senior Vice President and Chief March 10, 2004
- ------------------------------------- Accounting Officer
Daniel E. Bekemeier (Principal Accounting Officer)

/s/ William R. Hartman Chairman of the Board, President, March 10, 2004
- ------------------------------------- Chief Executive Officer, and Director
William R. Hartman

/s/ Edward P. Abbott Director March 10, 2004
- -------------------------------------
Edward P. Abbott

/s/ Jonathan E. Burroughs II Director March 10, 2004
- -------------------------------------
Jonathan E. Burroughs II

/s/ Joseph P. Day Director March 10, 2004
- -------------------------------------
Joseph P. Day

/s/ Richard J. Dolinski Director March 10, 2004
- -------------------------------------
Richard J. Dolinski

/s/ Lawrence O. Erickson Director March 10, 2004
- -------------------------------------
Lawrence O. Erickson

/s/ Benjamin W. Laird Director March 10, 2004
- -------------------------------------
Benjamin W. Laird



16


SIGNATURES (CONTINUED)



Signature Capacity Date
- ------------------------------------- ---------------------------------------- --------------------


/s/ Stephen J. Lazaroff Director March 10, 2004
- -------------------------------------
Stephen J. Lazaroff

/s/ William C. Shedd Director March 10, 2004
- -------------------------------------
William C. Shedd

/s/ Kendall B. Williams Director March 10, 2004
- -------------------------------------
Kendall B. Williams

/s/ James L. Wolohan Director March 10, 2004
- -------------------------------------
James L. Wolohan



17


EXHIBIT INDEX

The following documents are filed as part of this report. Those exhibits
previously filed and incorporated herein by reference are identified below.
Exhibits not required for this report have been omitted. Citizens' Commission
file number is 000-10535.



Exhibit
No. Exhibit
- ---------- -------------------------------------------------------------------------------------------------------------------

3.1 Restated Articles of Incorporation, as amended. (incorporated by reference from Exhibit 3(a) of Citizens' 2002
Second Quarter Report on Form 10-Q).

3.2 Amended and Restated Bylaws dated March 28, 2003 (incorporated by reference from Exhibit 3.2 of Citizens'
December 31, 2002 Annual Report on Form 10-K).

4.1 Rights Agreement, dated May 23, 2000, between Citizens and Citizens Bank, as Rights Agent (incorporated by
reference from Exhibit 4.1 of Citizens' Current Report on Form 8-K filed June 8, 2000).

4.2 Indenture, dated as of January 27, 2003 among Citizens Banking Corporation and JP Morgan Chase Bank, as
Trustee (filed as Exhibit 4.1 to Citizens Banking Corporation's registration statement on Form S-4,
registration no. 333-104472, and incorporated herein by reference).

4.3 Registration Rights Agreement, dated as of January 27, 2003 among Citizens Banking Corporation and Morgan
Stanley, Keefe, Bruyette & Woods, Inc., Robert W. Baird & Co., Credit Suisse First Boston, Fahnestock
& Co. Inc., Howe Barnes Investments, Inc. and McDonald Investments, as Initial Purchasers (filed as
Exhibit 4.2 to Citizens Banking Corporation's registration statement on Form S-4, registration no. 333-
104472, and incorporated herein by reference).

4.4 Floating Rate Junior Subordinated Deferrable Interest Debentures dated as of June 26, 2003 (incorporated by
reference from Exhibit 4.1 of Citizens' 2003 Second Quarter Report on Form 10-Q).

10.1* Citizens Banking Corporation Second Amended Stock Option Plan (incorporated by reference from Exhibit 4
of Citizens' registration statement on Form S-8 filed May 5, 1992, Registration No. 33-47686).

10.2* Citizens Banking Corporation Third Amended Stock Option Plan (incorporated by reference from Exhibit 10(r)
of Citizens' 1997 Second Quarter Report on Form 10-Q).

10.3* First Amendment to Citizens Banking Corporation Third Amended Stock Option Plan (incorporated by
reference from Exhibit 10.2 of Citizens' 2000 Second Quarter Report on Form 10-Q).

10.4* Citizens Banking Corporation All-Employee Stock Option Plan (incorporated by reference from Exhibit 99
of Citizens' registration statement on Form S-8 filed June 26, 2000, Registration No. 333-40100).

10.5* Citizens Banking Corporation Stock Option Plan for Directors (incorporated by reference from Exhibit 99
of Citizens' registration statement on Form S-8 filed July 21, 1995, Registration No. 33-61197).

10.6* First Amendment to Citizens Banking Corporation Stock Option Plan for Directors (incorporated by reference
from Exhibit 10.3 of Citizens' 2000 Second Quarter Report on Form 10-Q).

10.7* Citizens Banking Corporation Stock Compensation Plan (incorporated by reference from exhibit 10.13 of
Citizens' 2001 Annual Report on Form 10-K).

10.8* Post Effective Amendment No. 1 to Form S-4 on Form S-8 pertaining to "F&M Bancorporation, Inc. 1993
Incentive Stock Option Plan" and "F&M Bancorporation, Inc. 1993 Stock Option Plan for Non-employee
Directors" (incorporated by reference to Form S-8 filed December 22, 1999, file number 333-86569).



18


EXHIBIT INDEX (CONTINUED)



Exhibit
No. Exhibit
- ---------- -------------------------------------------------------------------------------------------------------------------


10.9* Citizens Banking Corporation Amended and Restated Section 401(k) Plan (incorporated by reference from
Exhibit 99.1 of Citizens' registration statement on Form S-8 filed August 2, 1996 - Registration No. 333-
09455).

10.10* Citizens Banking Corporation Management Incentive Compensation Plan (incorporated by reference from
Exhibit 10.8 of Citizens' 2001 Annual Report on Form 10-K).

10.11* Citizens Banking Corporation Amended and Restated Director's Deferred Compensation Plan (incorporated by
reference from Exhibit 10.11 of Citizens' 2002 Annual Report on Form 10-K).

10.12* Amended and Restated Change in Control Agreement, dated as of November 28, 2000, by and between the
Company and Wayne G. Schaeffer (incorporated by reference from Exhibit 10.17 of Citizens' 2000
Annual Report on Form 10-K).

10.13 Amended and Restated Declaration of Trust dated as of June 26, 2003 by and among U.S. Bank National
Association, as institutional Trustee, Citizens Banking Corporation, as Sponsor, and William R. Hartman,
Charles D. Christy and Thomas W. Gallagher as Administrators (incorporated by reference from Exhibit
10.1 of Citizens' 2003 Second Quarter Report on Form 10-Q).

10.14 Placement Agreement, dated June 16, 2003, between the Company, Citizens Michigan Statutory Trust I, FTN
Financial Capital Markets and Keefe Bruyette & Woods, Inc. (incorporated by reference from Exhibit
10.2 of Citizens' 2003 Second Quarter Report on Form 10-Q).

10.15 Guarantee Agreement dated as of June 26, 2003 by and between Citizens Banking Corporation and U.S. Bank
National Association (incorporated by reference from Exhibit 10.3 of Citizens' 2003 Second Quarter
Report on Form 10-Q).

10.16* Amended and Restated Employment Agreement by and between the Company and William R. Hartman dated
as of May 29, 2003 (incorporated by reference from Exhibit 10.4 of Citizens' 2003 Second Quarter Report
on Form 10-Q).

10.17* Form of Change in Control Agreement by and between the Company and certain executive officers.

10.18* Change in Control Agreement, dated as of April 7, 2003, by and between the Company and Randall J. Peterson.

13 Citizens Banking Corporation 2003 Annual Report - financial information pages 33 through 103 only (except
as to portions expressly incorporated herein, said Annual Report information is included only for the
information of the Commission).

21 Subsidiaries of the Registrant

23 Consent of Independent Auditors

31.1 Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.

31.2 Certification of Chief Financial Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.

32.1 Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350 and Rule 13a-14(b) under the
Securities Exchange Act of 1934.

32.2 Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350 and Rule 13a-14(b) under the
Securities Exchange Act of 1934.


* Current management contracts or compensatory plans or arrangements.


19