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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

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FORM 10-K

[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2000

OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the transition period from --------------- to ---------------

Commission File Number 000-25781

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NET PERCEPTIONS, INC.
(EXACT NAME OF REGISTRANT AS SPECIFIC IN ITS CHARTER)

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DELAWARE 41-1844584
(STATE OR OTHER JURISDICTION (I.R.S. EMPLOYER IDENTIFICATION NO)
OF INCORPORATION OR ORGANIZATION)

7700 FRANCE AVENUE SOUTH, EDINA, MINNESOTA 55435
(ADDRESS OF PRINCIPAL EXECUTIVE OFFICES) (ZIP CODE)


(952) 842-5000
(REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE)

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SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:



TITLE OF EACH CLASS NAME OF EACH EXCHANGE ON WHICH REGISTERED
------------------- -----------------------------------------

None Not applicable


SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:

COMMON STOCK, PAR VALUE $.0001 PER SHARE
(TITLE OF CLASS)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. Yes [X] No [ ]

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K (sec. 229.405 of this chapter) is not contained herein, and
will not be contained, to the best of registrant's knowledge, in definitive
proxy or information statements incorporated by reference in Part III of this
Form 10-K or any amendment to this Form 10-K. [ ]

At March 23, 2001, the aggregate market value of voting and non-voting stock
held by non-affiliates of the Registrant totaled approximately $29,366,572 based
on the last sale price as reported on the Nasdaq National Market. As of March
23, 2001, there were outstanding 26,941,809 shares of the Registrant's common
stock, par value $.0001 per share.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the definitive Proxy Statement for the Annual Meeting of
Stockholders to be held on May 16, 2001 are incorporated by reference into Part
III (Items 10, 11, 12 and 13) of this Form 10-K.

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NET PERCEPTIONS, INC.
ANNUAL REPORT ON FORM 10-K
FOR THE YEAR ENDED DECEMBER 31, 2000

TABLE OF CONTENTS



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PART I

Item 1. Business.................................................... 4
Item 2. Properties.................................................. 12
Item 3. Legal Proceedings........................................... 12
Item 4. Submission of Matters to a Vote of the Security Holders..... 12

PART II

Item 5. Market for Registrant's Common Equity and Related
Stockholder Matters....................................... 13
Item 6. Selected Consolidated Financial Data........................ 14
Item 7. Management's Discussion and Analysis of Financial Condition
and Results of Operations................................. 15
Item 7A. Quantitative and Qualitative Disclosure about Market Risk... 23
Item 8. Financial Statements and Supplementary Data................. 23
Item 9. Changes in and Disagreements with Accountants on Accounting
and Financial Disclosure.................................. 23

PART III

Item 10. Directors and Executive Officers of the Registrant.......... 23
Item 11. Executive Compensation...................................... 23
Item 12. Security Ownership of Certain Beneficial Owners and
Management................................................ 23
Item 13. Certain Relationships and Related Transactions.............. 23

PART IV

Item 14. Exhibits, Financial Statement Schedules and Reports on Form
8-K....................................................... 24

Signatures..................................................

Index to Financial Statements............................... F-1


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SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K (including exhibits and information
incorporated by reference herein) contains both historical and forward-looking
statements that involve risks, uncertainties and assumptions. The statements
contained in this report that are not purely historical are forward-looking
statements within the meaning of Section 21E of the Securities Exchange Act of
1934, as amended, including statements regarding our expectations, beliefs,
intentions or strategies for the future. All forward-looking statements included
in this Annual Report on Form 10-K (including exhibits and information
incorporated by reference herein) are based on information available to us on
the date hereof, and we assume no obligation to update any such forward-looking
statements. Our actual results could differ materially from those described in
our forward-looking statements. Factors that could cause or contribute to such
differences include, but are not limited to, those discussed below under the
heading "Risk Associated With Our Business" and those described in our previous
filings with the Securities and Exchange Commission. Readers are cautioned not
to place undue reliance on these forward-looking statements, which speak only as
of the date that they were made. We undertake no obligation to publicly release
any revisions to these forward-looking statements to reflect events or
circumstances after the date of this Annual Report on Form 10-K or to reflect
the occurrence of unanticipated events.

RISKS ASSOCIATED WITH OUR BUSINESS

Our quarterly operating results are volatile. Our products have a lengthy
sales cycle making predictions as to the quarter in which a sale will occur
difficult. Therefore, our quarterly operating results generally cannot be
reliably predicted until at or just prior to a quarter's end.

We have a history of losses and expect to incur losses in the future.
General economic conditions, or conditions in the business sectors in which our
customers operate, may be less favorable than expected, resulting in, among
other things, lower than expected revenues.

We face intense competition and, if we are unable to compete successfully,
we may be unable to increase our product sales and market share. If we do not
respond to rapid technological changes, our products could become obsolete and
we could lose our competitive advantage in the market.

Our products have a lengthy implementation cycle. In addition, only a
limited number of our customers have a deployed and operating application that
utilizes our products. As a result, we cannot be certain that our products will
perform and be received as we expect. If we fail to generate repeat or expanded
business from our current and future customers, we may be unable to build a
critical mass of customers necessary to achieve increased sales and market
share. If we fail to substantially expand our direct sales operations, we may be
unable to increase market awareness and sales of our products and services. If
we cannot expand our indirect sales channel, we may be unable to increase our
customer base and achieve profitability.

International sales are an important part of our business, and thus our
business is susceptible to numerous risks associated with international
operations.

If our intellectual property is not protected adequately, we may lose our
competitive advantage in the market. Third-party infringement claims against us
or our technology suppliers could result in delays in product development, the
loss of customers, or costly and time-consuming litigation. If we are unable to
continue to utilize technology licensed from third parties, we may be unable to
conduct our business.

Our business could be seriously and adversely affected by privacy and
security concerns. Increasing government regulation could limit the market for
our products and services, which could seriously impair our business growth or
expose us to material unanticipated liabilities.

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PART I

ITEM 1. BUSINESS

INTRODUCTION

Net Perceptions was incorporated in Delaware in 1996. Our principal
executive offices are located at 7700 France Avenue South, Edina, Minnesota
55435. Our website address is www.netperceptions.com. The information on our
website is not incorporated by reference into this Annual Report on Form 10-K
and should not be considered as a part thereof. References in this Annual Report
on Form 10-K to "Net Perceptions," "Company," "we," "our" and "us" refer to Net
Perceptions, Inc. and, if so indicated or the context so requires, includes our
wholly owned subsidiary Knowledge Discovery One, Inc. (which we refer to herein
as "KD1").

We develop and market software that integrates and analyzes information
about customers, products and promotional activity, enabling our customers to
improve their marketing, merchandising and advertising effectiveness. Our
solutions harness the power of advanced data mining, reporting and campaign
management capabilities to recommend specific actions intended to increase the
profitability of marketers and merchants.

We design highly focused, industry-specific solutions. By combining our
technology and industry expertise to create solutions that prescribe the
specific actions that best enable our customers to achieve their business goals,
we believe we can offer greater value than other reporting and analytical
solutions. Our solutions are designed to help customers increase average order
size, drive traffic to stores, improve margin contribution, decrease inventory
carrying costs, reduce markdown expenses, optimize advertising expenditures,
increase employee productivity and reduce customer acquisition and retention
costs. We believe our solutions are unique in their ability to drive profitable
actions at mass market, business entity and individual customer levels.

Using sophisticated and proprietary analytical techniques, our solutions
provide extensive analysis and reporting on customer purchase and browsing
activity across channels, item placement and pricing in advertisements, and a
variety of item-to-item and item-to-customer purchase combinations. Our
solutions extract data from existing customer business applications, as well as
a variety of e-commerce, call center, campaign management, merchandise
management, enterprise resource planning and point of sale systems. We can
provide scalable, industry-specific data warehousing capabilities on a variety
of platforms, or we can integrate into existing customer warehouse environments.
Our customers currently include Best Buy, Bertelsmann, Brylane, Eckerd, Hudson's
Bay Company, JCPenney, J.P. Morgan, Kmart, Lowes, Proctor & Gamble and Tesco.

In February 2000, we completed our acquisition of KD1. KD1 is a supplier of
advanced data analysis solutions for multi-channel retailers. We believe that
our acquisition of KD1 has enabled us to provide enhanced services and solutions
to our customers across all touch points, including call centers, points of sale
and websites. In this transaction we acquired all of the outstanding shares of
KD1 in exchange for 1,969,630 shares of our common stock. In addition, options
of KD1 were converted into options to purchase approximately 265,514 shares of
our common stock.

On March 29, 2000, we completed an underwritten public offering of
2,000,000 shares of our common stock, resulting in net proceeds to us of
approximately $84.6 million. We have used the net proceeds of the offering for
general corporate purposes, including working capital. As part of this public
offering, certain of our stockholders sold 625,471 shares of common stock. We
did not receive any of the proceeds from the sale of shares by the selling
stockholders.

RECENT DEVELOPMENTS

In March 2001, we announced a restructuring plan, including a workforce
reduction of approximately 46%, or 124 positions. As a result of these
reductions, we now have 145 employees. We estimate that we will recognize
charges of between $9 and $11 million during the first quarter of 2001 for costs
associated with this workforce reduction, consolidation of company facilities
and other matters in connection with restructuring.

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NET PERCEPTIONS PRODUCTS AND SERVICES

Net Perceptions offers solutions in two areas: analytical solutions
designed to improve merchandising and marketing for multi-channel retailers, and
solutions that personalize the dissemination and sharing of information within a
company.

Our solutions for the retail industry analyze large amounts of information
on customer behavior, product sales and promotional activity to provide
marketers and merchants with specific recommendations to increase sales, improve
margins, drive store traffic, optimize advertising expenditures and improve the
effectiveness of their marketing activities.

Our solutions:

- Recommend profitable action. By focusing on specific business issues,
such as optimizing newspaper circular advertising, we are able to refine
our data analysis and make recommendations to help merchants meet their
revenue and margin goals. This provides the marketer or merchant with a
"head start" in making complex business decisions.

- Leverage information about customers, products and promotions. Much of
the revenue that retailers generate through their physical stores cannot
be attributed to specific customers. Our solutions leverage information
about both anonymous and customer-specific transactions.

- Encompass mass-marketing, targeted marketing and one-to-one marketing
capabilities. By leveraging both product sales and customer behavior
information, our solutions address a wide range of marketing options
available to retailers. We enable retailers to optimize mass advertising
vehicles such as newspaper circulars, discover valuable customer segments
for use in targeted marketing initiatives, and choose the best product to
offer to an individual customer in interactive selling situations.

- Span multiple customer touch points. We design our solutions to allow
multi-channel retailers to collect and centralize customer data on
software systems that support all points of customer contact. This allows
retailers to provide a personalized experience across all points of
customer interaction.

- Deliver individualized recommendations in real time. Our solutions allow
retailers to sell to customers on a one-to-one basis in interactive,
real-time media such as in-bound catalog call centers and electronic
commerce Web sites.

- Present the results of our analyses in a familiar business context. By
"translating" the output of our analytical software into retail-specific
business terms, we make it easy for our customers to act on the
recommendations we deliver.

- Satisfy the volume requirements of the largest retailers. Our solutions
are capable of extracting value from vast amounts of information on
customer interactions, promotional activity and product sales from the
point of sale, campaign management and e-commerce systems of the very
largest retailers.

- Provide a measurable economic return. Our solutions include extensive
reporting and business analysis capabilities that allow marketers and
merchants to track the value they receive from our recommendations and
data analysis.

PRODUCTS

Our retail product set consists of three core technologies (these core
technologies, as further described below, are often referred to as "engines")
and four business applications that utilize one or more of the engines. Our
customers generally license one or more of our applications, however, we
occasionally directly license the underlying engines as well. Since our
inception, most of our product

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revenue has been attributable to our Net Perceptions for E-Commerce and the Net
Perceptions Recommendation Engine offerings.

Application Offerings

Our application offerings solve specific business problems by adding
retail-specific data models, metadata and business logic to the underlying power
of our engines. Our application offerings include:

Advertising Advisor. Advertising Advisor analyzes detailed information
about all transactions across a retailer's operation to assess the overall
impact of newspaper circular advertising on total product sales, market basket
size, margin mix and store traffic. Using information about a retailer's
revenue, traffic and profit goals for an advertising period, it recommends a
preferred item mix to include in a promotion. Advertising Advisor's advanced
technology enables merchants to spend less time on analytical activities while,
we believe, substantially increasing the yield on their circular advertising
investment. Our customers who license Advertising Advisor include JCPenney,
Kmart, Eckerd and Best Buy. The Advertising Advisor is based, in part, on the
GreenLight Ad product previously developed by KD1.

Retail Analyst. Retail Analyst provides marketers and merchandisers with
important information about product and customer performance. It provides
merchants with information on item rate of sales, sales of items in combination,
item sales by customer set, item profitability and information on the role items
play in driving different types of purchase behavior. It provides marketers with
information on customer lifetime value, recency/frequency/monetary (RFM)
analysis of customer purchasing and visit behavior, information that illustrates
which portion of its customer base drove a retailer's revenue or profit for an
event or period of time, clustering on purchase activity and items purchased,
and profiling using demographic or other customer attributes. Retail Analyst
also provides the flexibility to apply our data mining and analysis capabilities
to customer-specific business issues. Our customers who license Retail Analyst
or its predecessor products include Lowes, Hudson's Bay Company and Walgreens.
The Retail Analyst is based, in part, on the GreenLight Go! and Retail Discovery
Suite products previously developed by KD1.

Personalization Manager. Personalization Manager is a campaign manager
designed to allow marketers to create highly personalized experiences in
in-bound, interactive selling situations, such as Web sites, store kiosks and
mobile commerce environments. Personalization Manager interfaces with Retail
Analyst to make it easy for marketers to translate the product and customer
insight it provides into concrete and profitable action. Personalization Manager
combines business rules and collaborative filtering technology in a manner
intended to deliver personalized shopping experiences that both fit the needs of
the consumer and meet the business goals of the retailer. It provides marketers
with the ability to create unique marketing strategies for different groups of
customers, interact with those customers on an individualized basis, and closely
track the impact that different strategies are having on sales and profit by
customer segment, product group and promotional effort. Personalization Manager
also makes it possible for marketers to rapidly modify their marketing strategy
and deploy new marketing campaigns without assistance from internal information
technology or management information systems resources. Our customers who have
licensed Personalization Manager or its predecessor products include
Bertlesmann, Tesco, JCPenney and Brylane. Personalization Manager is the
successor product to our award winning Net Perceptions for E-Commerce product
line.

Net Perceptions for Call Centers. Our call center solution creates
precisely targeted cross-sell recommendations in inbound, interactive call
center environments. Companies who operate order taking call centers can use our
solutions to increase the likelihood that "add-on" products they attempt to sell
to their customers during the course of an order processing or customer service
call are products the customer will value. In 2001, we intend to combine our
Call Center offering into our Personalization Manager.

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Knowledge Management Solutions. Our knowledge management offering is Net
Perceptions for Knowledge Management, which applies our real time
personalization capabilities to corporate intra and extranets. This product
integrates with our customers' existing information management systems -- such
as search engines, document management systems, Lotus Notes and the Web -- to
track everyday user interactions with information on these systems. Using this
interaction information and user feedback, it can automatically locate documents
containing relevant information for each user. It also enables employees to
locate other people with knowledge and interest in areas of specific interest.
Net Perceptions for Knowledge Management is designed to improve employee
productivity by reducing the time spent searching for information, recreating
research already performed by others within the firm, as well as creating better
cross-functional sharing of information by enabling employees to connect easily
and efficiently with others in different parts of the organization who possess
relevant expertise. Our customers who license Net Perceptions for Knowledge
Management include Procter & Gamble and J.P. Morgan.

Engine Offerings

Knowledge Discovery Engine. The Knowledge Discovery Engine provides highly
scalable data assembly, aggregation and analysis capabilities. It collects large
amounts of information from point of sale, Web server, e-commerce server,
enterprise resource planning and customer legacy systems and transforms the data
into a format suitable for analysis. It also provides a suite of analytical
modules that utilize a variety of advanced data mining and mathematical
treatments to bin, rank, sort, aggregate, categorize and cluster data to
discover meaningful relationships between products, people and promotions. It
runs on a variety of hardware and database systems, including NCR's Teradata
platform, the most common large-scale data warehousing environment in the retail
industry, and Oracle. The Knowledge Discovery Engine is based, in part, on the
Knowledge Refinery product previously developed by KD1.

Business Intelligence Engine. The Business Intelligence Engine provides
the ability to store the output from the Knowledge Discovery Engine and perform
such standard business manipulations as subtotaling, averaging, and
cross-tabulating. It offers a full set of highly flexible on-line analytical
processing (OLAP) capabilities, including the ability to do such
multi-dimensional reporting tasks as assessing item sales by store by time
period. It also provides both casual (browser-based) and power users
(thin-client based) with access to information, as well as a framework for
creating and distributing both pre-defined and customized reports. The Business
Intelligence Engine is based, in part, on the GreenLight Retail Discovery Suite
product previously developed by KD1.

Recommendation Engine. The Recommendation Engine predicts what a specific
customer will value in real-time, interactive situations. It uses information
about what customers like (both behavioral data such as past purchases or the
pages a customer visited during a Web session and preference data stated
directly by customers) and applies our proprietary collaborative filtering
technology to recommend new products, services or information that the customer
is likely to prefer. The Recommendation Engine runs on a variety of Unix systems
as well as NT, and provides support for databases from Microsoft, Oracle and
IBM. The Recommendation Engine was previously called the Net Perceptions
Recommendation Engine.

SERVICES

Our professional services organization provides consulting services,
education and training and customer support. We believe that providing a high
level of customer service and technical support is critical to customer
satisfaction and our own success. As of March 23, 2001, our professional
services staff consisted of 29 employees. Our professional services group helps
businesses define, design and implement their marketing and merchandising
analysis solutions. Our customers benefit from our consultants' expertise in
applied retail data analysis, data warehousing, software implementation and
integration. Our consultants also have expertise in the systems with which our
solutions are integrated.

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We generally charge customers for our services on a time and materials basis.
Services are offered worldwide through our offices in Canada, Germany, the
United Kingdom and the United States. Our professional services include project
planning and management, system implementation, integration to other systems and
data sources, user and partner training and ongoing customer support. We believe
our services group can assist businesses in developing innovative ways to
implement our solutions, leading to increased product adoption. We intend to
extend our services capabilities through partnerships with select systems
integrators.

STRATEGIC ALLIANCES

We are pursuing three types of strategic alliances: implementation,
technology and international. These alliances are intended to increase our
geographic sales coverage worldwide and address new markets. As of December 31,
2000, most of these alliances were in an early development phase.

Implementation. Our implementation efforts have focused on developing
relationships with large systems integrators, including Deloitte Consulting and
KPMG. These alliances allow us to provide our customers with access to
additional resources to design, install and customize our solutions.

Technology. We have entered into technology agreements with i2, Hewlett
Packard, IBM, Sun, CommercialWare and Oracle. These agreements are generally
reseller agreements, integration agreements or teaming agreements and often
provide for substantial training investments, co-marketing and sales assistance.
We have also entered into interface development agreements with various platform
software vendors both in markets we currently serve and in markets where we do
not have a current application. These vendors include ATG, Broadvision and IBM
Websphere Commerce Suite. Under these interface agreements, the parties agree to
develop and support the integration of their respective software offerings. We
have also entered into agreements with IBM to port certain of our products to
AIX and DB2, and with Hewlett Packard to port to HP-UX. We have entered into
agreements with Xchange and Vignette Corporation which permit these companies to
integrate and distribute our Recommendation Engine on an original equipment
manufacturer, or OEM, basis. Resellers of our products include i2, IBM, Hewlett
Packard and CommercialWare, as well as Applications Software Providers such as
Organic and Interelate.

International. In July 1999, we entered into a joint venture with Trans
Cosmos, NTT Software and Toyo Information Systems to form Net Perceptions Japan
("NPJ"). NPJ serves as our exclusive distribution channel for our Japanese
language product offerings in the Japanese marketplace. In Europe, we have
entered into strategic relationship agreements with Integra, Intrasoft and AGS.
These agreements include the development of joint marketing plans, technology
integration efforts and various promotional activities. We have granted AGS
certain exclusive rights to distribute our products in a number of eastern
European countries, provided AGS attains certain predetermined distribution
goals.

Other Technology Alliances. We have entered into agreements with Torrent,
Microstrategy and Iona to provide us with data analytics and reporting
technology that we incorporate into several of our products and then distribute
on an OEM basis.

Our marketing and distribution agreements are non-exclusive in most cases.
Some of the parties to these agreements provide similar products and services to
other companies.

SALES AND MARKETING

We market our software and services through our direct sales organization
and through indirect distribution channels, including resellers, systems
integrators and original equipment manufacturers. We have sales offices in
Minneapolis, Minnesota; San Francisco, California; New York, New York; Austin,
Texas and Berkshire, United Kingdom.

As of March 23, 2001, our direct sales force was comprised of 40 employees,
including sales representatives, managers, pre-sales engineers and support
personnel. We have started to localize some of

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our products for sale into the Japanese market and we may need to localize our
products in other markets. However, we have limited experience in developing
localized versions of our products and marketing and distributing our products
internationally. We may not be successful in international markets.

Our sales organization is complemented by distribution through parties with
which we have distribution agreements, including resellers, systems integrators
and original equipment manufacturers. These companies license our products at a
discount for re-licensing and may provide training, support and customer service
to end-users. In 2000, sales through these parties accounted for 35% of our
product revenues. We anticipate that the percentage of our total revenues
derived from indirect sales will decrease in the future. We expect that a
significant increase in our indirect sales as a percentage of revenues would
adversely affect our average selling prices and gross margins due to the lower
unit prices we receive when selling through indirect channels. In addition, we
expect that indirect sales will generate less services revenues than direct
sales because the distributing parties generally provide their own support
services to their customers.

As of March 23, 2001, our marketing organization consisted of 7 employees
primarily engaged in marketing research, producing marketing materials, product
planning and management, managing press coverage and other public relations,
identifying potential customers, attending and exhibiting at trade shows,
seminars and conferences, creating presentations and sales tools, establishing
and maintaining close relationships with industry analysts and maintaining our
website. In addition, we rely on various outside consultants to supplement our
marketing organization for various public relations and market research
requirements.

RESEARCH AND DEVELOPMENT

Our research and development organization is responsible for product
strategy, product architecture, core technology, quality assurance and product
documentation. In addition, this organization supports some pre-sale and
customer support activities. Our research and development organization is
divided into teams consisting of product managers, development engineers,
quality assurance engineers and technical writers. The organization operates
primarily out of our Edina, Minnesota and Austin, Texas locations.

As of March 23, 2001, our research and development staff consisted of 41
employees. Our total expenses for research and development were $19.4 million in
2000, $8.6 million in 1999 and $2.4 million in 1998. We believe 2001 research
and development spending will be less than our spending in 2000. To date, our
development efforts have not resulted in any capitalized software development
costs. We believe our future performance will depend in large part on our
ability to maintain and enhance our current product line, integrate acquired
products and technology, develop new products that achieve market acceptance,
maintain technological competitiveness, and meet an expanding range of customer
requirements.

COMPETITION

The market for our products is intensely competitive, evolving and subject
to rapid technological change. We expect the intensity of competition to
increase in the future. Competitors vary in size and in the scope and breadth of
the products and services they offer. Principal competitive factors include:
quality, breadth and depth of application offerings, product scalability, core
technology and architecture, ease of deployment and maintenance, customer
service and support and price. Although we believe our products currently
compete favorably with respect to such factors, our market is relatively new and
is rapidly evolving. We may not be able to maintain our competitive position
against current and potential competitors, especially those with significantly
greater financial, marketing, sales, service, support, technical and other
resources.

We have three primary sources of competition for our retail offerings:
customer relationship management (CRM) vendors such as Epiphany, Broadbase and
Xchange; retail enterprise resource

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planning companies such as Retek, JDA and Blue Martini; and in-house development
efforts by potential customers using traditional statistical analysis and
decision support tools. In addition, we face competition from vendors of other
enterprise applications as they expand the functionality of their product
offerings. These vendors include ATG, Broadvision, i2, IBM, Microsoft,
Microstrategy, NCR, Oracle, SAP, Siebel and other vendors of software designed
for decision support or analysis of customer, product and promotional
information.

In marketing our Knowledge Management product, we encounter competition
primarily from Orbital Software, Tacit Knowledge Systems, Autonomy, Plumtree and
large software platform vendors who have added knowledge management-like
functionality to their product offerings.

Many of our competitors have longer operating histories, significantly
greater financial, technical, marketing and other resources, significantly
greater name recognition and a larger installed base of customers than we have.
In addition, many of our competitors have well-established relationships with
current and potential customers of ours, have extensive knowledge of our
industry and are capable of offering a single-vendor solution. As a result, our
competitors may be able to respond more quickly to new or emerging technologies
and changes in customer requirements, or to devote greater resources to the
development, promotion and sale of their products, than we can. In addition,
current and potential competitors have established or may establish cooperative
relationships among themselves or with third parties to increase the ability of
their products to address customer needs. Accordingly, it is possible that new
competitors or alliances among competitors may emerge and rapidly acquire
significant market share. We also expect that competition will increase as a
result of software industry consolidations. Increased competition is likely to
result in price reductions, reduced gross margins and loss of market share. We
may not be able to compete successfully against current and future competitors.

INTELLECTUAL PROPERTY AND OTHER PROPRIETARY RIGHTS

Our ability to succeed depends in large part on protecting our intellectual
property. We rely on a combination of trademark, copyright, patent and trade
secret laws to protect our rights in our technology. We license our software and
require our customers to enter into license agreements, which impose
restrictions on our customers' ability to utilize the software. In addition, we
seek to avoid disclosure of our trade secrets, including but not limited to
requiring those persons with access to our proprietary information to execute
confidentiality agreements with us and restricting access to the source code for
our software.

As of March 23, 2001, we had 19 pending United States patent applications.
We also have license rights to two issued United States patents and one allowed
United States patent application from the University of Minnesota. As of March
23, 2001 we had 5 pending foreign patent applications, but we have no issued
foreign patents. It is possible that no patents will be issued from the
currently pending patent applications. It is also possible that our current
patents or potential future patents may be found invalid or unenforceable, or
otherwise be successfully challenged. It is also possible that any patent issued
to us may not provide us with any competitive advantages. Moreover, we may not
develop future proprietary products or technologies that are patentable, and the
patents of others may seriously limit our ability to conduct our business. In
this regard, we have not performed any comprehensive analysis of the patents of
others that may limit our ability to conduct our business.

Our efforts to protect our proprietary rights may not succeed. Copyright
and trade secret laws afford only limited protection for our proprietary rights
in our software, our product documentation and other written materials.
Unauthorized parties may be able to copy aspects of our products or to obtain
and use information that we regard as proprietary. Policing unauthorized use of
our products is difficult, and while we are unable to determine the extent to
which piracy of our software products exists, software piracy can be expected to
be a persistent problem. In addition, the laws of some foreign countries do not
protect our proprietary rights as extensively as the laws of the United States.
Our means of protecting our proprietary rights may not be adequate and our
competitors may independently develop similar technology, duplicate our
products, design around patents issued to us or otherwise circumvent our
intellectual property rights.

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We may not be able to detect infringement and, as a result, our competitive
position in the market may suffer.

There has been a substantial amount of litigation in the software industry
regarding intellectual property rights. We have, from time to time, received
claims that we are infringing third parties' intellectual property rights. It is
possible that in the future third parties may claim that our current or
potential future products infringe their intellectual property rights. We expect
that software companies such as Net Perceptions will increasingly be subject to
infringement claims as the number of products and competitors in our industry
segment grows and the functionality of products in different industry segments
overlaps. Any such claims, with or without merit, could be time-consuming,
result in costly litigation, cause product shipment delays, or require us to
enter into royalty or licensing agreements in order to secure continued access
to required technology. Royalty or licensing agreements, if required, may not be
available on terms acceptable to us, or at all. Claims of intellectual property
infringement also may require us to pay significant damages or subject us to an
injunction against the sale or use of our products. Any successful claim of
intellectual property infringement against us could have an immediate and
significant impact on our ability to carry on our business and market our
products.

CERTAIN LEGAL AND REGULATORY MATTERS

Our products and services are often used in conjunction with user
preference and profile information collected by our customers. Privacy concerns
may cause users to resist providing the personal data necessary to support this
profiling capacity. Our customers generally have implemented security measures
to protect their customers' data from unauthorized disclosure or interception by
third parties. However, the security measures may not be effective against all
potential security threats. If a breach of customer data security were to be
publicized, our products may be perceived as less desirable, and our future
sales may be negatively impacted. More importantly, even the perception of
privacy and security concerns, whether or not valid, may indirectly inhibit our
customers' collection of user preference and customer profile data. In addition,
legislative or regulatory requirements may heighten such concerns if users must
be notified that the data captured after these interactions may be used by
marketing entities for direct product promotion and advertising. During the last
year, over 200 pieces of legislation have been proposed at the federal and state
level that address some aspect of the Internet, including a number of bills that
specifically address Internet privacy matters. Such proposed legislation
indicates that some federal and state legislators believe that certain aspects
of the Internet and e-commerce, including data privacy, are appropriate matters
for regulation and review. Various other countries and political entities, such
as the European Economic Community, have adopted legislation or regulatory
requirements addressing issues, such as data privacy, that may directly impact
some of our customers. If user privacy concerns are not adequately addressed or
if restrictive legislation is adopted in the United States, our business could
be seriously harmed and we could experience increased operating losses.

Our products can use data captured with "cookies" to track demographic
information and user preferences. A "cookie" is a bit of information keyed to a
specific server, file pathway or director location that is stored on a computer
user's hard drive, possibly without the user's knowledge. Some countries have
imposed laws limiting the use of cookies, and a number of Internet commentators,
advocates and governmental bodies in the United States and other countries have
urged passage of laws limiting or abolishing the use of cookies. If laws of this
type are passed, our business could be adversely affected and we could
experience increased operating losses. In addition, Internet users can, if they
choose, configure their Web browsers to limit the collection of user data.
Should many Internet users choose to limit the collection of user data in this
matter, or if major countries or regions adopt legislation or other restrictions
on the use of customer data, our software would be less useful to our customers
and market acceptance of our products could be adversely impacted.

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EMPLOYEES

As a result of the workforce reduction described above under "Item
1-Business -- Recent Developments," as of March 23, 2001 we had a total of 145
employees, including 47 in sales and marketing, 41 in research and development,
29 in customer support and 28 in administration. 137 of these employees were
located in North America and 8 employees were located in Europe. None of our
employees is represented by a collective bargaining agreement, nor have we
experienced any work stoppage. We consider our relations with our employees to
be good.

ITEM 2. PROPERTIES

Information about our principal executive offices and our other facilities
is included in the following table. We lease all of our existing facilities. In
August 2000, we moved to a larger facility in the Minneapolis, Minnesota area to
consolidate employees previously located in two separate buildings. The lease on
one of these previous buildings was terminated and we are attempting to sublease
the other building. As a result of the restructuring described above under "Item
1 -- Business -- Recent Developments," we are also attempting to sublease a
significant portion of our existing facilities.



LOCATION SQUARE FOOTAGE LEASE EXPIRATION DATE
- -------- -------------- ---------------------

Minneapolis, Minnesota
Principal office.................................... 118,072 July 2010
Previous principal office........................... 27,140 December 2003
Austin, Texas......................................... 13,965 January 2004
Roseland, New Jersey.................................. 8,687 November 2005
New York, New York.................................... 6,500 September 2006
San Francisco, California............................. 5,350 August 2004
Berkshire, United Kingdom............................. 3,500 March 2010
Richardson, Texas (Suite 330)......................... 1,960 November 2001
Richardson, Texas (Suite 340)......................... 1,632 February 2002


ITEM 3. LEGAL PROCEEDINGS

We are not currently a party to any material legal proceedings.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

None.

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PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

(a) Our common stock has been quoted on the Nasdaq National Market under
the symbol "NETP" since April 23, 1999. The following table sets forth, for the
periods indicated, the high and low sale prices per share of our common stock as
reported on the Nasdaq National Market.



PRICE RANGE OF
COMMON STOCK
----------------
HIGH LOW
------ ------

1999
Second Quarter (from April 23, 1999)........................ $35.00 $15.00
Third Quarter............................................... $23.50 $ 9.75
Fourth Quarter.............................................. $43.13 $14.75
2000
First Quarter............................................... $66.50 $31.50
Second Quarter.............................................. $36.50 $10.00
Third Quarter............................................... $19.50 $ 4.66
Fourth Quarter.............................................. $ 5.69 $ 1.44
2001
First Quarter (through March 23, 2001)...................... $ 3.75 $ 1.03


On March 23, 2001, the last reported sale price of our common stock on the
Nasdaq National Market was $1.09 per share. As of March 23, 2001, there were 263
stockholders of record registered with our transfer agent, Wells Fargo Bank
Minnesota, N.A.

We have not declared or paid any cash dividends on our capital stock since
our inception and do not intend to pay any cash dividends in the foreseeable
future. We currently intend to retain future earnings, if any, to fund the
development and growth of our business. Our Board of Directors will determine
future dividends, if any, based upon our financial condition, results of
operations, capital requirements, general business condition and other factors
that the Board deems relevant. Therefore, you will not receive any funds without
selling your shares.

(b) On April 28, 1999, Net Perceptions completed the initial public
offering of its common stock. The shares of common stock sold in the offering
were registered under the Securities Act of 1933, on a Registration Statement on
Form S-1 (No. 333-71919). The Securities and Exchange Commission declared the
Registration Statement effective on April 22, 1999. To date, proceeds from the
initial public offering have been used for working capital and general corporate
purposes.

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ITEM 6. SELECTED CONSOLIDATED FINANCIAL DATA

In the tables below we provide you with selected historical financial data
of Net Perceptions, which should be read in conjunction with the financial
statements and the notes to the financial statements and "Management's
Discussion and Analysis of Financial Condition and Results of Operations," which
are included elsewhere in this report. The statement of operations data for each
of the three years in the period ended December 31, 2000, and the balance sheet
data at December 31, 2000 and 1999, are derived from, and are qualified by
reference to, the audited financial statements included elsewhere in this
report. The statement of operations data for the period from July 3, 1996
(inception) to December 31, 1996, for the year ended December 31, 1997 and the
balance sheet data at December 31, 1998, 1997 and 1996 are derived from audited
financial statements not included in this report.



PERIOD FROM
JULY 3, 1996
YEAR ENDED DECEMBER 31, (INCEPTION) TO
------------------------------------------ DECEMBER 31,
2000 1999 1998 1997 1996
-------- -------- ------- ------- --------------
(IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

STATEMENT OF OPERATIONS DATA
Revenues:
Product...................... $ 25,087 $ 11,408 $ 3,955 $ 284 $ --
Service and maintenance...... 11,501 3,721 522 33 4
-------- -------- ------- ------- -------
Total revenues............ 36,588 15,129 4,477 317 4
-------- -------- ------- ------- -------
Cost of revenues:
Product...................... 1,807 286 52 14 --
Service and maintenance...... 10,691 2,735 373 30 2
-------- -------- ------- ------- -------
Total cost of revenues.... 12,498 3,021 425 44 2
-------- -------- ------- ------- -------
Gross margin................... 24,090 12,108 4,052 273 2
-------- -------- ------- ------- -------
Operating expenses:
Sales and marketing.......... 25,589 12,883 5,238 3,063 454
Research and development..... 19,354 8,625 2,372 1,372 378
General and administrative... 11,146 4,005 1,474 585 210
Lease abandonment expense.... 1,250 -- -- -- --
Amortization of
intangibles............... 25,394 -- -- -- --
-------- -------- ------- ------- -------
Total operating
expenses................ 82,733 25,513 9,084 5,020 1,042
-------- -------- ------- ------- -------
Loss from operations........... (58,643) (13,405) (5,032) (4,747) (1,040)
Other income, net.............. 5,096 1,366 64 25 13
-------- -------- ------- ------- -------
Net loss....................... $(53,547) $(12,039) $(4,968) $(4,722) $(1,027)
======== ======== ======= ======= =======
Basic and diluted net loss per
share........................ $ (2.12) $ (0.78) $ (1.40) $ (3.01) $ (3.40)
======== ======== ======= ======= =======
Shares used in computing basic
and diluted net loss per
share........................ 25,209 15,402 3,546 1,569 302
======== ======== ======= ======= =======
BALANCE SHEET DATA
Cash, cash equivalents and
short-term investments....... $ 68,880 $ 36,854 $ 972 $ 4,846 $ 3,821
Working capital................ 66,364 37,372 468 4,442 3,554
Total assets................... 211,834 58,748 5,637 5,575 4,099
Long-term liabilities, net of
current position............. 1,951 707 538 345 87
Total stockholders' equity..... 198,518 48,388 421 3,879 2,950


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ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

OVERVIEW

The following discussion and analysis should be read in conjunction with
"Selected Consolidated Financial Data" and the consolidated financial statements
and notes thereto appearing elsewhere in this report.

We develop and market software that integrates and analyzes information
about customers, products and promotional activity, enabling our customers to
improve their marketing, merchandising and advertising effectiveness. Our
solutions harness the power of advanced data mining, reporting and campaign
management capabilities to recommend specific actions intended to increase the
profitability of marketers and merchants.

Through December 31, 2000, we focused on providing solutions to electronic
commerce and brick-and-mortar retailers, and most of our product revenues
through December 31, 2000 were attributable to our Net Perceptions for
E-commerce product (the predecessor to the Personalization Manager product) and
our Net Perceptions Recommendation Engine product, which is designed for other
software and solution providers on an original equipment manufacturer (OEM)
basis. In 1999, we expanded our product suite by introducing new applications
for Internet sales channels and other markets, including Net Perceptions for
Call Centers and Net Perceptions for Knowledge Management. In 1999 we also
introduced the Net Perceptions Recommendation Engine. In the second quarter of
2000, we recognized initial product revenues from our Knowledge Refinery and
Retail Discovery Suite products (the successor products are now called the
Knowledge Discovery Engine and Business Intelligence Engine, respectively) which
were acquired through our acquisition of KD1 discussed below.

Net Perceptions, Inc. was incorporated in Delaware in July 1996 and our
initial product was shipped in January 1997. Since our inception through
December 31, 2000, we expanded our organization by hiring personnel in key
areas, particularly marketing, sales and research and development. We grew from
34 employees at December 31, 1997, to 70 employees at December 31, 1998 and to
213 employees at December 31, 1999. In October 2000, the company reduced its
workforce by 65 employees, or about 17%, to align the company's cost structure
and skill sets more closely with its strategic direction and financial outlook.
As of December 31, 2000 we had 315 employees. In March 2001, we announced a plan
of restructuring, including a workforce reduction of approximately 46%, or 124
positions. As a result of these reductions, we now have 145 employees. We
estimate that we will recognize charges of between $9 and $11 million during the
first quarter of 2001 for costs associated with this workforce reduction,
consolidation of company facilities and other matters in connection with
restructuring.

Our products and services are sold worldwide through a direct sales force,
original equipment manufacturers and resellers. Sales derived through indirect
channels accounted for approximately 35% of our total 2000 revenues compared to
12% of our total 1999 revenues. Sales through indirect channels have lower
average selling prices and gross margins than direct sales. During the third
quarter of 2000, we renegotiated a license agreement with our primary original
equipment manufacturer, effective November 1, 2000, which calls for a
significant reduction of product license royalties in exchange for a
significantly reduced license scope. Consequently, revenues through indirect
channels are expected to decline in 2001.

We license our products under various pricing plans, such as per stored
profile, per user, per CPU, per site and per enterprise. We grant licenses on
both a term and perpetual basis. License fees for our products range from
$50,000 to in excess of $1,000,000. The price of our annual maintenance
contracts is typically based on a percentage of the related product license
price and is generally paid in advance. Professional service fees for
implementation support and training are generally priced on a per hour or per
class basis. In addition, we offer some of our products on a hosted basis.
Charges for hosted services vary across service offerings, but generally include
an initial setup fee and a recurring monthly charge based on usage.

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16

Our revenues are recognized in accordance with the Statement of Position
97-2, "Software Revenue Recognition," as amended by Statement of Position 98-4,
"Deferral of the Effective Date of a Provision of Statement of Position 97-2"
and Statement of Position 98-9, "Modification of SOP 97-2, Software Revenue
Recognition, with Respect to Certain Transactions" and in accordance with the
Securities and Exchange Commission Staff Accounting Bulletin ("SAB") No. 101,
"Revenue Recognition in Financial Statements." We derive revenues from software
licenses, software maintenance and professional services. Maintenance includes
telephone and Web-based technical support, bug fixes and rights to unspecified
upgrades on a when-and-if available basis. Professional services include
implementation, training and consulting, data warehousing and application
provider services.

For software arrangements that include multiple software products,
maintenance or services, we allocate the total arrangement fee using the
residual method. Under the residual method, the fair value of the undelivered
maintenance and services elements, as determined by vendor-specific objective
evidence, is deferred and the remaining (residual) arrangement fee is recognized
as software product revenue. For software arrangements in which we do not have
vendor-specific objective evidence, revenue is deferred until the earlier of
when vendor-specific objective evidence is determined for the undelivered
elements or when all elements have been delivered.

Revenues from license fees are recognized when persuasive evidence of an
agreement exists, delivery of the product has occurred, no significant company
implementation obligations remain, the fee is fixed or determinable and
collection is probable. If the fee due from the customer is not fixed or
determinable, revenues are recognized as payments become due from the customer.
If we do not consider collection to be probable, then revenue is recognized when
the fee is collected.

We recognize revenues allocable to maintenance on a straight-line basis
over the periods in which it is provided. We evaluate arrangements that include
professional and/or data processing services to determine whether those services
are essential to the functionality of other elements of the arrangement. If
professional services are considered essential, revenues from the arrangement
are recognized using contract accounting, generally on a percentage of
completion basis. When we do not consider the professional services to be
essential, we recognize the revenues allocable to the services as they are
performed.

License revenues related to license terms of less than twenty-four months
are recognized ratably over the license term. When we offer our products and
services on a hosted basis, up front set-up fees are deferred and recognized
ratably over the estimated service period.

We have sustained losses on a quarterly and annual basis since inception.
As of December 31, 2000, we had an accumulated deficit of $76.3 million. Our net
loss was $53.5 million for the year ended December 31, 2000 (including
amortization of intangibles and non-cash stock compensation expense of $27.6
million) compared to losses of $12.0 million and $5.0 million for the years
ended December 31, 1999 and 1998, respectively (including non-cash stock
compensation expense of $1.5 million in 1999 and $366,000 in 1998). These losses
resulted from significant costs incurred in the development and sale of our
products and services. We anticipate that our operating expenses and planned
capital expenditures will continue to constitute a material use of our cash
resources. We also expect to incur additional losses and continued negative cash
flow from operations for the foreseeable future, and these losses may increase
significantly from current levels. We do not expect to achieve profitability
(including amortization of intangibles and stock compensation expense) in 2001.

Our relatively limited operating history makes the prediction of future
operating results very difficult. We believe that period-to-period comparisons
of our operating results should not be relied upon as predictive of future
performance. Our prospects must be considered in light of the risks, expenses
and difficulties encountered by companies in relatively new and rapidly evolving
markets. We may not be successful in addressing these risks and difficulties.
Prior to the third quarter of 2000, we experienced significant sequential
percentage quarterly growth in revenues. We do not believe that prior revenue
growth rates are indicative of future growth rates.

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THE KD1 ACQUISITION

In February 2000, we acquired KD1, a developer and marketer of advanced
data analysis solutions for multi-channel retailers. In this transaction, we
acquired all of the outstanding shares of KD1 in exchange for 1,969,630 shares
of our common stock, and KD1 became our wholly owned subsidiary. In addition,
stock options of KD1 were converted into options to purchase approximately
265,514 shares of our common stock.

The KD1 acquisition was accounted for under the purchase method of
accounting. Under the purchase method, the purchase price of KD1 was allocated
to the assets and liabilities that we acquired from KD1. As a result, non-cash
charges have been recorded against our 2000 operating results and will be
recorded against our future operating results, which have and will continue to
adversely affect our reported financial results. We recorded approximately
$118.8 million in goodwill and other intangible assets in connection with the
KD1 acquisition which are being amortized over three to four years. We recorded
$26.6 million of related amortization expense on these intangibles in 2000 and
anticipate recording total amortization expense of $30.4 million in 2001, $30.4
million in 2002, $28.0 million in 2003 and $3.4 million in the first quarter of
2004, under existing generally accepted accounting principles in the United
States of America. The unamortized intangible asset balances are subject to
periodic impairment realizability analysis, which could accelerate these
amortization amounts.

RESULTS OF OPERATIONS FOR THE YEARS ENDED DECEMBER 31, 2000, 1999 AND 1998

The following table sets forth certain items in the Company's statements of
operations as a percentage of total revenues for the periods indicated:



YEAR ENDED DECEMBER 31,
------------------------
2000 1999 1998
---- ---- ----

Revenues:
Product................................................ 69% 75% 88%
Service and maintenance................................ 31 25 12
---- --- ----
Total revenues...................................... 100 100 100
Cost of revenues:
Product................................................ 5 2 1
Service and maintenance................................ 29 18 8
---- --- ----
Total cost of revenues.............................. 34 20 9
Gross margin............................................. 66 80 91
Operating expenses:
Sales and marketing.................................... 70 85 117
Research and development............................... 53 57 53
General and administrative............................. 31 27 33
Lease abandonment expense.............................. 3 -- --
Amortization of intangibles............................ 69 -- --
---- --- ----
Total operating expenses............................ 226 169 203
---- --- ----
Loss from operations..................................... (160) (89) (112)
Other income, net........................................ 14 9 1
---- --- ----
Net loss................................................. (146)% (80)% (111)%
==== === ====


REVENUES

Total revenues. Revenues increased 142% for the year ended December 31,
2000, to $36.6 million, from $15.1 million in 1999. Revenues increased 238% in
1999 from $4.5 million in 1998. The increase in total revenues for all periods
is primarily the result of increased sales of our Net Perceptions for

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E-commerce (the predecessor to the Personalization Manager product) and Net
Perceptions Recommendation Engine products. In 2000, the revenue increase was
also attributable, to a lesser extent, to increased sales of our Net Perceptions
for Knowledge Management, Net Perceptions for Call Centers, and Net Perceptions
for Marketing Campaigns products (which were introduced in 1999), as well as to
sales of Retail Discovery Suite and Knowledge Refinery products acquired in the
KD1 acquisition.

Revenues from sales in the United States were $28.4 million in 2000
compared to $12.7 million in 1999 and $3.9 million in 1998, representing 78%,
84% and 87% of total revenues, respectively. Revenues from international sales
in 2000 were $8.2 million, or 22% of total revenues, compared to $2.4 million,
or 16% of total revenues, in 1999 and $600,000, or 13% of total revenues, in
1998. The majority of international sales were made in Europe and Asia by our
direct sales organizations based in the United States and the United Kingdom.
International sales are generally denominated in United States dollars. Revenues
from one customer represented 11% of our total revenues in both 2000 and 1999.
In 1998, no single customer accounted for 10% or more of total revenues.

Product revenues. Product revenues increased 120% to $25.1 million in 2000
from $11.4 million in 1999. Product revenues in 1999 increased 188% from $4.0
million in 1998. The growth of product revenues in absolute dollars is
attributable to an increase in the average size of license transactions
recognized and increased sales and marketing efforts, specifically the expansion
of both our direct and indirect sales and distribution channels. Based upon
economic uncertainty in early 2001, we anticipate that customers may defer
purchasing decisions and, thus, product revenues may decline as a percentage of
our total revenues. In addition, we expect that prior percentage growth rates of
our product revenues will not be sustainable in the future.

While product revenues increased on a year-over-year basis, third and
fourth quarter 2000 product revenues declined on a sequential quarterly basis,
decreasing 53% from $9.5 million in the second quarter of 2000 to $4.4 million
in the third quarter of 2000, and decreasing 18% to $3.6 million in the fourth
quarter of 2000. These decreases were attributable to a combination of factors,
including the rapid deterioration of the pure dot-com e-tailer, a lengthening of
the sales cycle for multi-channel retailers, increased competition and
unanticipated delays in the requisite training of field sales personnel and in
product implementation, integration and promotion. This decline in product
revenues contributed to management's decision in October 2000 to reduce the
company's workforce by 65 employees. As a result of continued declines in
product revenues during the first quarter of 2001, we announced, in March 2001,
a plan of restructuring. The plan includes a reduction in workforce of
approximately 46%, or 124 positions. We believe that the continued decline in
revenues during the first quarter of 2001 is the result of the deferral of
purchase decisions by our current and potential customers due to economic
uncertainty.

Service and maintenance revenues. Service and maintenance revenues consist
primarily of professional and maintenance services and hosted product related
services. Our professional service revenues include business consulting,
implementation support, data warehousing and processing and educational services
and are generally offered on a time and materials basis. Maintenance revenues
are generally derived from annual service agreements and are recognized ratably
over the term of the agreement. Total service and maintenance revenues increased
209% in 2000 to $11.5 million, or 31% of total revenues, from $3.7 million, or
25% of total revenues, in 1999. Service and maintenance revenues increased 613%
in 1999 from $522,000, or 12% of total revenues, in 1998. All increases reflect
higher levels of consulting service and maintenance support revenues connected
with a growing installed base. We expect that prior percentage growth rates of
our service and maintenance revenues will not be sustainable in the future.

COST OF REVENUES

Cost of product revenues. Cost of product revenues consists primarily of
the cost of royalties paid to third-party vendors, amortization of acquired
technology costs, product media and duplication, manuals, packaging materials
and shipping expenses. Cost of product revenues increased 532% to $1.8 million
in 2000 from $286,000 in 1999, and increased 450% in 1999 from $52,000 in 1998.
Cost of product revenues represented 7%, 3% and 1% of related product revenues
in 2000, 1999 and 1998,

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respectively. The increase in cost of product revenues in absolute dollars and
as a percentage of total product revenues from 1999 to 2000 is primarily
attributable to amortization of acquired technology and royalties in connection
with the acquisition of KD1. The increase in cost of product revenues from 1998
to 1999 is primarily attributable to increased royalties payable to vendors and
higher volumes of product shipped. Since all internal development costs incurred
in the research and development of new software products and enhancements to
existing software products were expensed as incurred, cost of product revenues
includes no amortization of capitalized software development costs. We believe
that the cost of product revenues will be relatively flat as a percentage of
product revenues in 2001.

Cost of service and maintenance revenues. Cost of service and maintenance
revenues consists primarily of personnel-related and infrastructure costs
incurred in providing telephone and Web-based support of our software products,
as well as professional, consulting, educational and hosted product related
services to customers. Cost of service and maintenance revenues increased 291%
to $10.7 million in 2000 from $2.7 million in 1999, and increased 633% in 1999
from $373,000 in 1998. Cost of service and maintenance revenues in 2000, 1999
and 1998 represented 93%, 74% and 71% of the related services and maintenance
revenues, respectively. The increase in cost of services and maintenance
revenues in absolute dollars and as a percentage of revenues is due primarily to
staff increases and the related recruiting and training costs associated with
increased personnel in our service organization, lower than planned utilization
of our consultants, and increased costs for third-party contractors used to
staff consulting engagements. Cost of service and maintenance revenues may vary
significantly from quarter to quarter depending upon the mix of services that we
provide and the utilization rate of our service personnel.

OPERATING EXPENSES

Sales and marketing. Sales and marketing expenses consist primarily of
salaries, other employee-related costs, commissions and other incentive
compensation, travel and entertainment and expenditures for marketing programs
such as collateral materials, trade shows, public relations and creative
services. Sales and marketing expenses totaled $25.6 million in 2000 compared to
$12.9 million in 1999, an increase of 99%. Sales and marketing expenses
increased 146% in 1999 from $5.2 million in 1998. As a percent of total
revenues, sales and marketing expenses were 70%, 85% and 117% in 2000, 1999 and
1998, respectively. The overall increase in sales and marketing expenses in
absolute dollar amounts reflects the cost of hiring additional sales and
marketing personnel, developing and expanding our sales and distribution
channels, launching new products and expanding promotional activities.

Research and development. Research and development expenses consist
primarily of salaries, other employee-related costs and consulting fees relating
to the development of our products. Research and development expenses were $19.4
million in 2000, an increase of 124% from the $8.6 million in research and
development expenses in 1999. Research and development expenses increased 264%
in 1999 from $2.4 million in 1998. As a percent of total revenues, research and
development expenses were 53%, 57% and 53% in 2000, 1999 and 1998, respectively.
The increase in research and development expenses in absolute dollars in both
2000 and 1999 was primarily due to the cost of hiring additional research and
development personnel for the enhancement of existing products and the
development of new products.

General and administrative. General and administrative expenses consist
primarily of salaries, other employee-related costs and professional service
fees. General and administrative expenses were $11.1 million in 2000, an
increase of 178% from $4.0 million in 1999. General and administrative expenses
increased 172% in 1999 from $1.5 million in 1998. As a percent of total
revenues, general and administrative expenses were 31%, 27% and 33% in 2000,
1999 and 1998, respectively. The overall increase in general and administrative
expenses in absolute dollar amounts reflects the cost of hiring additional
general and administrative personnel, increased professional fees, additional
provision for doubtful accounts and additional infrastructure to support our
expanding operations.

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20

Lease abandonment expense. We recorded lease abandonment expense totaling
approximately $1.3 million in 2000, representing 3% of total revenues. This
charge reflects estimated lease abandonment expenses related to the company's
August 2000 move to new corporate headquarters.

Amortization of intangibles. Amortization of intangibles related to
goodwill and other intangibles acquired in the acquisition of KD1 was $26.6
million in 2000 (including amortization of $1.2 million included in cost of
product revenues), or 73% of total revenues. Amortization charges in connection
with the KD1 acquisition will continue into early 2004.

Stock compensation expense. Compensation charges related to granted stock
options totaled $1.1 million in 2000, $1.5 million in 1999 and $366,000 in 1998.
Stock compensation expense for 2000 includes $427,000 related to accelerated
vesting. Stock compensation expense was recorded in the functional expense
categories within operating expenses (see footnote 8 to the Notes to the
Consolidated Financial Statements).

Other income, net. Other income, net, consists of interest income,
interest expense, the company's share in losses of a joint venture and foreign
currency transaction gains or losses. Net other income was $5.1 million in 2000,
up 273% from net other income of $1.4 million in 1999. Net other income was
$64,000 in 1998. The increase in net other income in both 2000 and 1999 is due
primarily to interest income on the proceeds from two public stock offerings.
Our initial public offering ("IPO") was completed in April and May 1999 and our
follow-on public offering was completed in March 2000. See additional discussion
under "Liquidity and Capital Resources" below.

PROVISION FOR INCOME TAXES

We have incurred significant operating losses for all periods from
inception through December 31, 2000. As of December 31, 2000, we had net
operating loss carry-forwards of approximately $45 million available to reduce
future taxable income expiring at various dates beginning in 2011. In addition,
as of December 31, 2000, we had $195,000 of tax credit carry-forwards expiring
at various dates beginning in 2011. Under the provisions of the Internal Revenue
Code of 1986, as amended, if certain substantial changes in our ownership were
to occur, we could be limited in the future in the amount of net operating loss
and tax credit carry-forwards that could be utilized annually to offset future
taxable income.

We have recorded a valuation allowance for the full amount of our net
deferred tax assets, as the realization of the future tax benefit is presently
not likely.

SELECTED CONSOLIDATED QUARTERLY OPERATING RESULTS

Quarterly unaudited financial data for 2000 and 1999 is summarized in the
following table, as well as the percentage of our total revenues represented by
each item. This unaudited financial data has been prepared on the same basis as
the audited financial statements included in this report and include all
adjustments, consisting only of normal recurring accruals that are considered
necessary for a fair presentation of such information when read in conjunction
with our annual audited financial statements and notes thereto appearing
elsewhere in this report. You should not draw any conclusions from the operating
results for any quarter.

20
21



DEC. 31 SEPT. 30 JUNE 30 MAR. 31 DEC. 31 SEPT. 30 JUNE 30 MAR. 31
2000 2000 2000 2000 1999 1999 1999 1999
-------- -------- -------- ------- ------- -------- ------- -------
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE AMOUNTS)
(UNAUDITED)

RESULTS OF OPERATIONS:
Revenues:
Product................... $ 3,631 $ 4,424 $ 9,508 $ 7,524 $ 4,708 $ 3,035 $ 2,104 $ 1,561
Service and maintenance... 3,338 3,301 2,894 1,968 1,598 1,079 710 334
-------- -------- -------- ------- ------- ------- ------- -------
Total revenues.......... 6,969 7,725 12,402 9,492 6,306 4,114 2,814 1,895
-------- -------- -------- ------- ------- ------- ------- -------
Cost of revenues:
Product................... 454 526 553 274 159 32 59 36
Service and maintenance... 3,139 3,019 2,724 1,809 1,149 782 491 313
-------- -------- -------- ------- ------- ------- ------- -------
Total cost of
revenues.............. 3,593 3,545 3,277 2,083 1,308 814 550 349
-------- -------- -------- ------- ------- ------- ------- -------
Gross margin................ 3,376 4,180 9,125 7,409 4,998 3,300 2,264 1,546
-------- -------- -------- ------- ------- ------- ------- -------
Operating expenses:
Sales and marketing....... 6,852 6,372 6,354 6,011 4,686 3,471 2,768 1,958
Research and
development............. 5,125 5,582 4,928 3,719 2,455 2,378 2,145 1,647
General and
administrative.......... 3,446 2,647 2,772 2,281 1,201 1,204 855 745
Lease abandonment
expense................. 450 -- 800 -- -- -- -- --
Amortization of
intangibles............. 7,255 7,255 7,256 3,628 -- -- -- --
-------- -------- -------- ------- ------- ------- ------- -------
Total operating
expenses.............. 23,128 21,856 22,110 15,639 8,342 7,053 5,768 4,350
-------- -------- -------- ------- ------- ------- ------- -------
Loss from operations........ (19,752) (17,676) (12,985) (8,230) (3,344) (3,753) (3,504) (2,804)
Other income, net........... 1,285 1,907 1,255 649 322 735 381 (72)
-------- -------- -------- ------- ------- ------- ------- -------
Net loss.................... $(18,467) $(15,769) $(11,730) $(7,581) $(3,022) $(3,018) $(3,123) $(2,876)
======== ======== ======== ======= ======= ======= ======= =======
Basic and diluted net loss
per share................. $ (0.69) $ (0.60) $ (0.46) $ (0.34) $ (0.14) $ (0.15) $ (0.17) $ (0.64)
======== ======== ======== ======= ======= ======= ======= =======




DEC. 31 SEPT. 30 JUNE 30 MAR. 31 DEC. 31 SEPT. 30 JUNE 30 MAR. 31
2000 2000 2000 2000 1999 1999 1999 1999
-------- -------- -------- ------- ------- -------- ------- -------
(AMOUNTS IN THOUSANDS)
(UNAUDITED)

PERCENTAGE OF TOTAL
REVENUES:
Revenues:
Product................... 52% 57% 77% 79% 75% 74% 75% 82%
Service and maintenance... 48 43 23 21 25 26 25 18
-------- -------- -------- ------- ------- ------- ------- -------
Total revenues.......... 100 100 100 100 100 100 100 100
-------- -------- -------- ------- ------- ------- ------- -------
Cost of revenues:
Product................... 7 7 4 3 3 1 2 2
Service and maintenance... 45 39 22 19 18 19 18 16
-------- -------- -------- ------- ------- ------- ------- -------
Total cost of
revenues.............. 52 46 26 22 21 20 20 18
-------- -------- -------- ------- ------- ------- ------- -------
Gross margin................ 48 54 74 78 79 80 80 82
-------- -------- -------- ------- ------- ------- ------- -------
Operating expenses:
Sales and marketing....... 98 83 51 64 74 84 98 104%
Research and
development............. 74 72 40 39 39 58 77 87
General and
administrative.......... 49 34 22 24 19 29 30 39%
Lease abandonment
expense................. 6 -- 7 -- -- -- -- --
Amortization of
intangibles............. 104 94 59 38 -- -- -- --
-------- -------- -------- ------- ------- ------- ------- -------
Total operating
expenses.............. 331 283 179 165 132 171 205 230
-------- -------- -------- ------- ------- ------- ------- -------
Loss from operations........ (283) (229) (105) (87) (53) (91) (125) (148)
Other income, net........... 18 25 10 7 5 18 14 (4)
-------- -------- -------- ------- ------- ------- ------- -------
Net loss.................... (265)% (204)% (95)% (80)% (48)% (73)% (111)% (152)%
======== ======== ======== ======= ======= ======= ======= =======


21
22

LIQUIDITY AND CAPITAL RESOURCES

Since inception, Net Perceptions has financed its operations primarily
through the sale of equity securities. At December 31, 2000, we had $96.2
million of cash, cash equivalents and short-term investments, compared to $43.2
million at December 31, 1999. In March 2000 we completed our follow-on public
stock offering, selling 2,000,000 shares of common stock at a price of $45.25
per share, raising a total of $84.6 million in net proceeds after payment of
underwriting discounts, commissions and offering expenses.

Cash used in operations was $21.7 million for the year ended December 31,
2000, compared to $10.2 million for 1999 and $4.4 million for 1998. Cash used in
operations in all years resulted primarily from net losses, as adjusted for
non-cash expenses. Other significant changes to working capital in 2000 included
a net $2.2 million pay down of accounts payable and $1.3 million growth in other
assets, offset in part by the net collection of accounts and royalties
receivable and growth in accrued liabilities.

We used $64.2 million in net cash for investing activities for the year
ended December 31, 2000, compared to $30.8 million in 1999 and $3.0 million net
cash provided by investing activities in 1998. Our investing activities
consisted primarily of purchases and sales of short-term investments and
purchases of property and equipment. To date, we have not invested in financial
instruments that involve a high level of complexity or risk. We will continue to
invest cash in excess of current requirements in investment grade,
interest-bearing securities.

Net cash provided by financing activities was $84.8 million for the year
ended December 31, 2000, reflecting the receipt of net proceeds from the
company's follow-on public stock offering. Cash provided by financing activities
was $57.5 million in 1999, reflecting the $53.2 million of net proceeds from the
company's IPO and borrowings under a short-term convertible note payable. Cash
provided by financing activities was $1.0 million in 1998, due primarily to the
sale of preferred stock.

Capital expenditures were $9.4 million, $4.6 million and $442,000 for the
years ended December 31, 2000, 1999 and 1998, respectively. Our capital
expenditures include leasehold improvements and purchases of property and
equipment, primarily computer equipment, software and furniture for our growing
employee base and expanding operations infrastructure. In April 2000, we signed
a ten-year lease for a new corporate facility in Edina, Minnesota, with annual
total rent payments beginning at $1.4 million per year, excluding operating
expenses. As a result, we will incur increased rent expense in the future. The
move to the new headquarters facility was completed in August 2000 and required
a net investment of approximately $3.0 million in leasehold improvements,
furniture and equipment. At December 31, 2000, we had no material long-term
commitments for capital expenditures.

Since 1999, we have purchased property and equipment with cash balances.
From inception through 1998, we generally funded the purchase of property and
equipment with capital leases. At December 31, 2000, we had $2.5 million in
short and long-term liabilities, of which approximately $1.7 million was
deferred rent credits. Approximately $800,000 represents loans and notes
payable, consisting primarily of capital lease obligations. These obligations
include installment loans with third-party financing sources that are secured by
the equipment financed by the third parties. The loans bear interest at rates
between 14.4% and 16.8% and mature between November 2000 and August 2002.

We believe that existing cash and investments will be sufficient to meet
our working capital and capital expenditure needs for at least the next 12
months. However, we may need to raise additional funds in order to support more
rapid expansion of our sales force, develop new or enhanced products or
services, respond to competitive pressures, acquire complementary businesses or
technologies or respond to unanticipated requirements. If we seek to raise
additional funds, we may not be able to obtain funds on terms which are
favorable or otherwise acceptable to us. If we raise additional funds through
the issuance of equity securities, the percentage ownership of our then existing
stockholders would be reduced.

22
23

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

Through December 31, 2000, substantially all of our recognized revenues
were denominated in United States dollars and primarily from customers in the
United States, and our exposure to foreign currency exchange rate changes has
been immaterial. We expect, however, that future product license and service
revenues may also be derived from international markets and may be denominated
in the currency of the applicable market. As a result, our operating results may
become subject to significant fluctuations based upon changes in the exchange
rates of certain currencies in relation to the United States dollar.
Furthermore, to the extent that we engage in international sales denominated in
United States dollars, an increase in the value of the United States dollar
relative to foreign currencies could make our products less competitive in
international markets. Although we will continue to monitor our exposure to
currency fluctuations, and, when appropriate, may use financial hedging
techniques in the future to minimize the effect of these fluctuations, exchange
rate fluctuations may adversely affect our financial results in the future.

Our exposure to market risk is otherwise limited to interest income
sensitivity, which is affected by changes in the general level of United States
interest rates, particularly because the majority of our investments are in
short-term debt securities issued by corporations. We place our investments with
high-quality issuers and limit the amount of credit exposure to any one issuer.
We believe that a 10% decline in the average yield of our investments would
adversely impact our net interest income. We do not believe, however, that a 10%
decline would have a material adverse effect on our overall results of
operations or cash flows. We do not have any derivative financial instruments.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The financial statements of the Company required by this item are included
herein as exhibits and listed under Item 14.(a)1.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE

Not applicable.

PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

The Company will furnish to the Securities and Exchange Commission a
definitive Proxy Statement (the "Proxy Statement") not later than 120 days after
the close of the fiscal year ended December 31, 2000. The information required
by this item is incorporated herein by reference to the Proxy Statement.

ITEM 11. EXECUTIVE COMPENSATION

The information required by this item is incorporated herein by reference
to the Proxy Statement.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

The information required by this item is incorporated herein by reference
to the Proxy Statement.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

The information required by this item is incorporated herein by reference
to the Proxy Statement.

23
24

PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

(A) 1. Financial Statements

The financials statements filed as part of this report are listed on the
Index to Financial Statements on page F-1.

2. Financial Statement Schedules

All schedules for which provision is made in the applicable accounting
regulations of the Securities and Exchange Commission are not required. The
information required to be set forth therein is not applicable or is shown in
the financial statements or notes thereto included in this report.

3. Exhibits



EXHIBIT
NUMBER DESCRIPTION
- --------- -----------

2.1** Agreement and Plan of Merger, dated as of January 15, 2000,
as amended February 3, 2000, by and among Net Perceptions,
Inc., Kentucky Acquisition Corporation and Knowledge
Discovery One, Inc.
3.1**** Amended and Restated Certificate of Incorporation.
3.2* Amended and Restated Bylaws.
4.1* Amended and Restated Investor Rights Agreement, dated
December 18, 1997, among Net Perceptions, Inc. and the
investors and founders named therein, as amended.
4.2** Registration Rights Agreement, dated February 14, 2000, by
and among Net Perceptions, Inc. and the stockholders named
therein.




.3* 4 Specimen common stock certificate.

10.1* Form of Indemnification Agreement entered into between Net
Perceptions, Inc. and its directors and officers.
10.2* 1996 Stock Plan.
10.3* 1999 Equity Incentive Plan.
10.4* 1999 Non-Employee Director Option Plan.
10.5* Employee Stock Purchase Plan.
10.6*+ License Agreement between Net Perceptions, Inc. and Regents
Of the University of Minnesota, dated July 31, 1996.
10.7*+ Amendment to License Agreement between Net Perceptions, Inc.
and Regents of the University of Minnesota, dated October
13, 1997.
10.8** Knowledge Discovery One, Inc. 1996 Stock Option/Stock
Issuance Plan.
10.9*** Office Lease Agreement between DRF Holding LLC and Net
Perceptions, Inc. dated April 5, 2000.
10.10* 2000 Stock Plan
10.11* Change in Control Severance Plan and Summary Plan
Description.
21.++ List of Subsidiaries.
23.1++ Consent of PricewaterhouseCoopers LLP, independent
accountants.


- -------------------------

24
25

* Incorporated by reference to Net Perceptions' Registration Statement on
Form S-1 (Registration No. 333-71919).

** Incorporated by reference to Net Perceptions' Registration Statement on
Form S-1 (Registration No. 333-31230).

*** Incorporated by reference to Net Perceptions' Quarterly Report on Form 10-Q
for the Quarter Ended March 31, 2000 (File No. 000-25781)

**** Incorporated by reference to Net Perceptions' Quarterly Report on Form 10-Q
for the Quarter Ended June 30, 2000 (File No. 000-25781)

++ Filed herewith.

+ Confidential treatment has been granted for certain portions of this
Exhibit pursuant to Rule 406 under the Securities Act. Confidential
portions have been omitted and filed separately with the Securities and
Exchange Commission.

(B) Reports on Form 8-K

During the fourth quarter of 2000 the Company filed a Current Report on
Form 8-K on the following dates: October 20, 25, 26 and December 28, 2000, all
of which incorporated by reference Company press releases. The Current Report on
Form 8-K filed October 20, 2000 reported certain steps taken by the company to
reduce costs, including a work force reduction. The Current Report on Form 8-K
filed on October 25 reported the Company's financial results for the third
quarter of 2000. The Current Reports on Form 8-K filed on October 26, 2000 and
December 28, 2000 reported the Company's financial expectations for the fourth
quarter of 2000.

25
26

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

NET PERCEPTIONS, INC.

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS



PAGE
----

Report of Independent Accountants........................... F-2
Consolidated Balance Sheets................................. F-3
Consolidated Statements of Operations....................... F-4
Consolidated Statement of Stockholder's Equity and
Comprehensive Income (Loss)............................... F-5
Consolidated Statements of Cash Flows....................... F-6
Notes to the Consolidated Financial Statements.............. F-7


F-1
27

REPORT OF INDEPENDENT ACCOUNTANTS

To the Board of Directors
and Stockholders of
Net Perceptions, Inc.:

In our opinion, the accompanying consolidated balance sheets and the
related consolidated statements of operations, of stockholders' equity and
comprehensive income and of cash flows present fairly, in all material respects,
the financial position of Net Perceptions, Inc. and its subsidiaries at December
31, 2000 and 1999, and the results of their operations and their cash flows for
each of the three years in the period ended December 31, 2000 in conformity with
accounting principles generally accepted in the United States of America. These
financial statements are the responsibility of the Company's management; our
responsibility is to express an opinion on these financial statements based on
our audits. We conducted our audits of these statements in accordance with
auditing standards generally accepted in the United States of America, which
require that we plan and perform the audit to obtain reasonable assurance about
whether the financial statements are free of material misstatement. An audit
includes examining, on a test basis, evidence supporting the amounts and
disclosures in the financial statements, assessing the accounting principles
used and significant estimates made by management, and evaluating the overall
financial statement presentation. We believe that our audits provide a
reasonable basis for our opinion.

PricewaterhouseCoopers LLP
Minneapolis, Minnesota
January 26, 2001, except as to Note 14 which is
as of March 22, 2001

F-2
28

NET PERCEPTIONS, INC.

CONSOLIDATED BALANCE SHEETS
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

ASSETS



DECEMBER 31,
-------------------
2000 1999
-------- --------

Current assets:
Cash and cash equivalents................................. $ 16,396 $ 17,457
Short-term investments.................................... 52,484 19,397
Accounts receivable, net.................................. 6,449 7,663
Royalties receivable, net................................. 671 1,135
Prepaid expenses and other current assets................. 1,729 1,373
-------- --------
Total current assets.............................. 77,729 47,025
Marketable securities....................................... 27,356 6,317
Investment in joint venture................................. -- 197
Property and equipment, net................................. 12,760 4,749
Goodwill and other intangible assets, net................... 92,194 --
Other assets................................................ 1,795 460
-------- --------
Total assets...................................... $211,834 $ 58,748
======== ========
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
Accounts payable.......................................... $ 1,426 $ 2,550
Accrued expenses.......................................... 5,614 3,296
Deferred revenue.......................................... 3,743 3,336
Current portion of long-term liabilities.................. 582 471
-------- --------
Total current liabilities......................... 11,365 9,653
Long-term liabilities, net of current portion............... 1,951 707
-------- --------
Total liabilities................................. 13,316 10,360
-------- --------
Commitments and contingencies (Notes 7 and 9)
Stockholders' equity:
Preferred stock -- $.0001 par value; 5,000,000 shares
authorized; no shares issued or outstanding............ -- --
Common stock -- $.0001 par value; 100,000,000 shares
authorized; 26,870,416 and 22,025,716 shares issued and
outstanding at December 31, 2000 and 1999,
respectively........................................... 2 2
Additional paid-in capital................................ 274,458 71,231
Accumulated other comprehensive income (loss)............. 361 (89)
Accumulated deficit....................................... (76,303) (22,756)
-------- --------
Total stockholders' equity........................ 198,518 48,388
-------- --------
Total liabilities and stockholders' equity........ $211,834 $ 58,748
======== ========


See accompanying notes to the consolidated financial statements.

F-3
29

NET PERCEPTIONS, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)



YEAR ENDED DECEMBER 31,
----------------------------------------
2000 1999 1998
----------- ----------- ----------

Revenues:
Product....................................... $ 25,087 $ 11,408 $ 3,955
Service and maintenance....................... 11,501 3,721 522
----------- ----------- ----------
Total revenues........................ 36,588 15,129 4,477
----------- ----------- ----------
Cost of revenues:
Product....................................... 1,807 286 52
Service and maintenance....................... 10,691 2,735 373
----------- ----------- ----------
Total cost of revenues................ 12,498 3,021 425
----------- ----------- ----------
Gross margin.................................... 24,090 12,108 4,052
----------- ----------- ----------
Operating expenses:
Sales and marketing........................... 25,589 12,883 5,238
Research and development...................... 19,354 8,625 2,372
General and administrative.................... 11,146 4,005 1,474
Lease abandonment expense..................... 1,250 -- --
Amortization of intangibles................... 25,394 -- --
----------- ----------- ----------
Total operating expenses.............. 82,733 25,513 9,084
----------- ----------- ----------
Loss from operations............................ (58,643) (13,405) (5,032)
----------- ----------- ----------
Other income (expense):
Interest income............................... 5,851 1,841 197
Interest expense.............................. (160) (212) (89)
Other expense................................. (595) (263) (44)
----------- ----------- ----------
Total other income, net............... 5,096 1,366 64
----------- ----------- ----------
Net loss........................................ $ (53,547) $ (12,039) $ (4,968)
=========== =========== ==========
Basic and diluted net loss per share............ $ (2.12) $ (0.78) $ (1.40)
=========== =========== ==========
Shares used in computing basic and diluted net
loss per share................................ 25,209,152 15,402,419 3,545,516
=========== =========== ==========


See accompanying notes to the consolidated financial statements.

F-4
30

NET PERCEPTIONS, INC.

CONSOLIDATED STATEMENT OF STOCKHOLDERS' EQUITY AND COMPREHENSIVE INCOME (LOSS)
(IN THOUSANDS, EXCEPT SHARE AMOUNTS)


SERIES B SERIES C
CONVERTIBLE CONVERTIBLE
PREFERRED STOCK PREFERRED STOCK PREFERRED STOCK COMMON STOCK ADDITIONAL
------------------- ------------------- --------------- ------------------- PAID-IN
SHARES AMOUNT SHARES AMOUNT SHARES AMOUNT SHARES AMOUNT CAPITAL
---------- ------ ---------- ------ ------ ------ ---------- ------ ----------

Balance, December 31, 1997..... 3,864,736 $-- 3,919,224 $-- -- $-- 6,277,392 $ 1 $ 9,627
Exercise of stock options...... -- -- -- -- -- -- 355,916 -- 54
Compensation relating to stock
options....................... -- -- -- -- -- -- -- -- 366
Sale of Series C Preferred
Stock, net of $9 issuance
costs......................... -- -- 716,610 -- -- -- -- -- 1,090
Net loss....................... -- -- -- -- -- -- -- -- --
---------- --- ---------- --- -- --- ---------- ---- --------
Balance, December 31, 1998..... 3,864,736 -- 4,635,834 -- -- -- 6,633,308 1 11,137
Conversion of preferred stock
to common stock............... (3,864,736) -- (4,635,834) -- -- -- 10,668,700 1 650
Proceeds from initial public
offering, net of $5,543
offering costs................ -- -- -- -- -- -- 4,197,500 -- 53,213
Conversion of note payable to
common stock.................. -- -- -- -- -- -- 290,911 -- 4,073
Exercise of common stock
warrant....................... -- -- -- -- -- -- 10,565 -- 16
Issuance of common stock under
employee stock purchase
plan.......................... -- -- -- -- -- -- 42,384 -- 505
Exercise of stock options...... -- -- -- -- -- -- 287,984 -- 169
Repurchase of unvested common
stock......................... -- -- -- -- -- -- (105,636) -- (27)
Compensation relating to stock
options....................... -- -- -- -- -- -- -- -- 1,495
Unrealized loss on
available-for-sale
investments................... -- -- -- -- -- -- -- -- --
Net loss....................... -- -- -- -- -- -- -- -- --
---------- --- ---------- --- -- --- ---------- ---- --------
Balance, December 31, 1999..... -- -- -- -- -- -- 22,025,716 2 71,231
Issuance of common stock for
acquisition of Knowledge
Discovery One, Inc., net of
$2,175 acquisition costs...... -- -- -- -- -- -- 1,969,630 -- 115,640
Proceeds from follow-on public
offering, net of $5,853
offering costs................ -- -- -- -- -- -- 2,000,000 -- 84,647
Issuance of common stock under
employee stock purchase
plan.......................... -- -- -- -- -- -- 215,863 -- 1,174
Exercise of stock options...... -- -- -- -- -- -- 764,633 -- 779
Repurchase of unvested common
stock......................... -- -- -- -- -- -- (105,426) -- (65)
Compensation relating to stock
options....................... -- -- -- -- -- -- -- -- 1,052
Change in unrealized gain
(loss) on available-for-sale
investments................... -- -- -- -- -- -- -- -- --
Net loss....................... -- -- -- -- -- -- -- -- --
---------- --- ---------- --- -- --- ---------- ---- --------
Balance, December 31, 2000..... -- $-- -- $-- -- $-- 26,870,416 $ 2 $274,458
========== === ========== === == === ========== ==== ========



ACCUMULATED
OTHER TOTAL COMPREHENSIVE
COMPREHENSIVE ACCUMULATED STOCKHOLDERS' INCOME
INCOME(LOSS) DEFICIT EQUITY (LOSS)
------------- ----------- ------------- -------------

Balance, December 31, 1997..... $ -- $ (5,749) $ 3,879
Exercise of stock options...... -- -- 54
Compensation relating to stock
options....................... -- -- 366
Sale of Series C Preferred
Stock, net of $9 issuance
costs......................... -- -- 1,090
Net loss....................... -- (4,968) (4,968) $ (4,968)
---- -------- -------- --------
Balance, December 31, 1998..... -- (10,717) 421 $ (4,968)
========
Conversion of preferred stock
to common stock............... -- -- 651
Proceeds from initial public
offering, net of $5,543
offering costs................ -- -- 53,213
Conversion of note payable to
common stock.................. -- -- 4,073
Exercise of common stock
warrant....................... -- -- 16
Issuance of common stock under
employee stock purchase
plan.......................... -- -- 505
Exercise of stock options...... -- -- 169
Repurchase of unvested common
stock......................... -- -- (27)
Compensation relating to stock
options....................... -- -- 1,495
Unrealized loss on
available-for-sale
investments................... (89) -- (89) $ (89)
Net loss....................... -- (12,039) (12,039) (12,039)
---- -------- -------- --------
Balance, December 31, 1999..... (89) (22,756) 48,388 $(12,128)
========
Issuance of common stock for
acquisition of Knowledge
Discovery One, Inc., net of
$2,175 acquisition costs...... -- -- 115,640
Proceeds from follow-on public
offering, net of $5,853
offering costs................ -- -- 84,647
Issuance of common stock under
employee stock purchase
plan.......................... -- -- 1,174
Exercise of stock options...... -- -- 779
Repurchase of unvested common
stock......................... -- -- (65)
Compensation relating to stock
options....................... -- -- 1,052
Change in unrealized gain
(loss) on available-for-sale
investments................... 450 -- 450 $ 450
Net loss....................... -- (53,547) (53,547) (53,547)
---- -------- -------- --------
Balance, December 31, 2000..... $361 $(76,303) $198,518 $(53,097)
==== ======== ======== ========


See accompanying notes to the consolidated financial statements.

F-5
31

NET PERCEPTIONS, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN THOUSANDS)



YEAR ENDED DECEMBER 31,
------------------------------
2000 1999 1998
--------- -------- -------

Cash flows from operating activities:
Net loss.................................................. $ (53,547) $(12,039) $(4,968)
Reconciliation of net loss to net cash used by operating
activities:
Depreciation and amortization........................... 29,975 826 284
Provision for doubtful accounts......................... 2,073 534 294
Lease abandonment expense............................... 1,250 -- --
Compensation expense related to stock options........... 1,052 1,495 366
Loss on disposal of assets.............................. 23 -- --
Equity in losses of joint venture....................... 197 197 --
Changes in assets and liabilities excluding effect of
business combination:
Accounts receivable.................................. 278 (5,028) (3,299)
Royalties receivable................................. 464 (922) (213)
Prepaid expenses and other current assets............ (177) (781) (9)
Other assets......................................... (1,314) (338) (79)
Accounts payable..................................... (2,167) 2,294 (24)
Accrued expenses..................................... 663 1,959 1,188
Deferred revenue..................................... (110) 1,229 2,026
Other long-term liabilities.......................... (340) 325 --
--------- -------- -------
Net cash used by operating activities.............. (21,680) (10,249) (4,434)
--------- -------- -------
Cash flows from investing activities:
Purchases of short-term investments and marketable
securities.............................................. (136,853) (26,803) --
Sales and maturities of short-term investments and
marketable securities................................... 83,177 1,000 3,439
Investment in joint venture............................... -- (394) --
Purchases of property and equipment....................... (9,390) (4,556) (442)
Net cash paid in acquisition, net of cash acquired........ (1,156) -- --
--------- -------- -------
Net cash (used) provided by investing activities... (64,222) (30,753) 2,997
--------- -------- -------
Cash flows from financing activities:
Proceeds from public stock offerings, net of offering
costs of $5,853 and $5,543 in 2000 and 1999,
respectively............................................ 84,647 53,213 --
Proceeds from borrowings under notes payable.............. -- 4,000 --
Proceeds from sale of preferred stock..................... -- -- 1,090
Proceeds from issuance of stock under employee stock
purchase plan........................................... 1,174 505 --
Proceeds from exercise of stock options and warrants, net
of stock repurchases.................................... 714 159 54
Repayment of acquired entity bank loan.................... (1,000) -- --
Principal payments under capital lease obligations and
notes payable........................................... (694) (390) (142)
--------- -------- -------
Net cash provided by financing activities.......... 84,841 57,487 1,002
--------- -------- -------
Net (decrease) increase in cash and cash equivalents........ (1,061) 16,485 (435)
Cash and cash equivalents at beginning of year.............. 17,457 972 1,407
--------- -------- -------
Cash and cash equivalents at end of year.................... $ 16,396 $ 17,457 $ 972
========= ======== =======
Supplemental schedule of non-cash investing and financing
activities:
Issuance of common stock for acquisition of Knowledge
Discovery One, Inc. .................................... $ 117,815 $ -- $ --
Conversions of preferred stock to common stock............ -- 651 --
Conversion of note payable to common stock................ -- 4,073 --
Capital lease obligations incurred........................ -- -- 472
Insurance policy financed with note payable............... -- 450 --
Supplemental schedule of cash activity:
Interest paid............................................. 160 123 91


See accompanying notes to the consolidated financial statements.

F-6
32

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

1. ORGANIZATION

Net Perceptions, Inc. (the "Company" or "Net Perceptions") was incorporated
in Delaware on July 3, 1996. Net Perceptions develops and markets software that
integrates and analyzes information about customers, products and promotional
activity, enabling customers to improve their marketing, merchandising and
advertising effectiveness. The Company's solutions harness the power of advanced
data mining, reporting and campaign management capabilities to recommend
specific actions intended to increase the profitability of marketers and
merchants. The Company's solutions extract data from existing customer business
applications, as well as a variety of e-commerce, call center, campaign
management, ERP and point-of-sale systems.

Sales to customers located outside of the United States totaled 22%, 16%
and 13% of total revenues in 2000, 1999 and 1998, respectively. International
sales to customers in any one individual foreign country did not exceed 10% of
total revenues in 2000, 1999 or 1998.

Net Perceptions is subject to risks and uncertainties common to
technology-based companies, including rapid technological change, growth of the
Internet and electronic commerce, dependence on principal products and
third-party technology, new product development and acceptance, actions of
competitors, dependence on key personnel, international expansion, lengthy sales
cycle, availability of sufficient capital and a limited operating history.

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of presentation

The consolidated financial statements include accounts of the Company and
its wholly owned subsidiaries operating in six foreign countries. All
significant inter-company accounts and transactions have been eliminated.
Revenues and identifiable assets attributable to the Company's foreign
subsidiaries were less than 10% of their respective totals. The equity method of
accounting is used to account for the Company's equity investment in a Japanese
joint venture (see Note 9).

Use of estimates

The preparation of financial statements in conformity with generally
accepted accounting principles in the United States of America requires
management to make estimates and assumptions that affect the reported amounts
therein. Due to the inherent uncertainty involved in making estimates, actual
results in future periods may differ from those estimates.

Revenue recognition

Net Perceptions recognizes revenues in accordance with the American
Institute of Certified Public Accountants ("AICPA") Statement of Position
("SOP") 97-2, "Software Revenue Recognition," as amended by SOP 98-4, "Deferral
of the Effective Date of a Provision of SOP 97-2" and SOP 98-9, "Modification of
SOP 97-2, Software Revenue Recognition with Respect to Certain Transactions" and
in accordance with the Securities and Exchange Commission Staff Accounting
Bulletin ("SAB") No. 101, "Revenue Recognition in Financial Statements." The
Company derives revenues from software licenses, software maintenance and
professional services. Maintenance includes telephone and Web-based technical
support, bug fixes and rights to unspecified upgrades on a when-and-if available
basis. Professional services include implementation, training, consulting, data
warehousing and application provider services.

F-7
33

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

In software arrangements that include multiple elements (e.g., software
products, and/or maintenance or services), the Company allocates the total
arrangement fee using the residual method. Under the residual method, the fair
value of the undelivered maintenance and service elements, as determined by
vendor-specific objective evidence, is deferred and the remaining (residual)
arrangement fee is recognized as software product revenue. In software
arrangements in which the Company does not have vendor-specific objective
evidence, revenue is deferred until the earlier of when vendor-specific
objective evidence is determined for the undelivered elements or when all
elements have been delivered.

Revenues from license fees are recognized when persuasive evidence of an
agreement exists, delivery of the product has occurred, no significant Company
implementation obligations remain, the fee is fixed or determinable and
collection is probable. If the fee due from the customer is not fixed or
determinable, revenues are recognized as payments become due from the customer.
If the Company does not consider collection to be probable, then revenues are
recognized when the fee is collected.

Revenues allocable to maintenance are recognized on a straight-line basis
over the periods in which it is provided. The Company evaluates arrangements
that include professional services to determine whether those services are
essential to the functionality of other elements of the arrangement. If
professional services are considered essential, revenues from the arrangement
are recognized using contract accounting, generally on a
percentage-of-completion basis. When the Company does not consider the
professional services to be essential, revenues allocable to the services are
recognized as they are performed.

License revenues related to license terms less than twenty-four months are
recognized ratably over the term of the license period. When we offer our
products on a hosted basis, up front set-up fees are deferred and recognized
ratably over the estimated service period.

The allowance for doubtful accounts was $1,594, $672 and $300 at December
31, 2000, 1999 and 1998, respectively.

Concentrations of credit risk and significant customers

Financial instruments that potentially subject Net Perceptions to credit
risk consist primarily of accounts receivable. Net Perceptions grants credit to
customers in the ordinary course of business. To minimize credit risk, ongoing
credit evaluations are performed. One customer accounted for 11% of total 2000
revenues and three customers accounted for 41%, 16% and 11% of total accounts
receivable at December 31, 2000. One customer accounted for 11% of total 1999
revenues and another customer accounted for 22% of total accounts receivable at
December 31, 1999. There were no customers in 1998 that exceeded 10% of total
revenues or 10% of total receivables at December 31, 1998. Royalties receivable
are from the same customer at both December 31, 2000 and 1999.

Cash equivalents, short-term investments and marketable securities

Cash equivalents, short-term investments and marketable securities consist
principally of commercial paper, government agency notes and money market funds.
Cash equivalents are all highly liquid temporary cash investments purchased with
original maturities of 90 days or less. The Company determines the appropriate
classification of short-term investments and marketable securities at the time
of purchase and reevaluates such designation as of each balance sheet date. As
of December 31, 2000, all of the Company's short-term investments and marketable
securities were classified as available-for-sale. Available-for-sale securities
are stated at fair market value with unrealized holding gains or losses recorded
as a separate component of stockholders' equity.

F-8
34

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

Fair value of financial instruments

The carrying amounts of the Company's financial instruments, which include
cash equivalents, short-term investments, marketable securities, accounts
receivable, accounts payable, accrued expenses and capital lease obligations,
approximate their fair values at December 31, 2000 and 1999.

Property and equipment

Property and equipment are stated at cost. Depreciation and amortization
are computed using the straight-line method over the estimated useful lives of
the individual assets or the underlying lease term (in the case of leasehold
improvements and capital lease equipment). Estimated useful lives generally
range from three to ten years.

Impairment of long-lived assets

The Company periodically reviews the carrying amounts of property and
equipment, identifiable intangible assets and goodwill, both purchased in the
normal course of business and acquired through business combinations, to
determine whether current events or circumstances, as defined in Statement of
Financial Accounting Standards ("SFAS") No. 121, "Accounting for the Impairment
of Long-Lived Assets and for Long-Lived Assets to be Disposed Of," warrant
adjustments to such carrying amounts. In reviewing the carrying values of
property and equipment, identifiable intangible assets and goodwill, the Company
considers, among other things, the future cash flows expected to result from the
use of the asset and its eventual disposition less the future cash outflows
expected to be necessary to obtain those inflows. Goodwill recorded from the KD1
acquisition in February 2000, is evaluated at the enterprise level. At this
time, future cash inflows exceed future cash outflows; thus, no impairment loss
has been recognized.

Other assets

Other assets consist primarily of capital and operating lease deposits and
long-term interest receivable.

Research and development

Research and development expenditures, which include software development
costs, are expensed as incurred. SFAS No. 86, "Accounting for the Costs of
Computer Software to Be Sold, Leased or Otherwise Marketed," requires the
capitalization of certain software development costs once technological
feasibility is established, which Net Perceptions defines as the completion of a
working model. To date, the period between achieving technological feasibility
and the general availability of such software has been short and software
development costs qualifying for capitalization have been insignificant.
Accordingly, the Company has not capitalized any software development costs.

Income taxes

Net Perceptions calculates income taxes in accordance with the provisions
of SFAS No. 109, "Accounting for Income Taxes," which requires the use of the
liability method of accounting for income taxes. Income taxes are deferred for
all temporary differences between the financial statement and income tax basis
of assets and liabilities. Deferred taxes are recorded using the enacted tax
rates scheduled by tax law to be in effect when the temporary differences are
expected to settle or be realized. Deferred tax assets are reduced by a
valuation allowance to the extent that utilization is considered uncertain.

F-9
35

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

Advertising expense

Net Perceptions recognizes advertising expense as incurred. Advertising
expense has been insignificant since inception.

Net loss per share

Net loss per share is computed under SFAS No. 128, "Earnings Per Share."
Basic net loss per share is computed using the weighted-average number of shares
of common stock outstanding, excluding shares of common stock subject to
repurchase. Such shares of common stock subject to repurchase aggregated 86,658,
818,681 and 2,270,370 shares at December 31, 2000, 1999 and 1998, respectively
(see Note 8). Diluted net loss per share does not differ from basic net loss per
share since potential shares of common stock from conversion of preferred stock,
stock options and warrants and outstanding shares of common stock subject to
repurchase are anti-dilutive for all periods presented.

Foreign currency translation

All assets and liabilities of the Company's foreign subsidiaries and
affiliates are translated from local currencies to United States dollars at
period end rates of exchange, while revenues and expenses are translated at the
average exchange rates during the period. The functional currency for each of
the Company's foreign subsidiary and affiliate is the respective local currency.
Gains or losses resulting from foreign currency transactions (transactions
denominated in a currency other than the entity's local currency) are included
in the consolidated statement of operations and are not significant.

Comprehensive income

Comprehensive income, as defined by SFAS No. 130, "Reporting Comprehensive
Income," includes net income (loss) and items defined as other comprehensive
income. SFAS No. 130 requires that items defined as other comprehensive income
(loss), such as foreign currency translation adjustments and unrealized gains
and losses on certain investments in debt securities, be separately classified
in the financial statements. Such disclosures are included in the consolidated
statements of stockholders' equity and comprehensive loss.

Stock-based compensation

The Company accounts for stock-based employee compensation arrangements in
accordance with the provisions of Accounting Principles Board ("APB") Opinion
No. 25, "Accounting for Stock Issued to Employees" and FASB Interpretation of
No. 44, "Accounting for Certain Transactions Involving Stock Compensation -- an
Interpretation of APB Opinion No. 25," and complies with the disclosure
provisions of SFAS No. 123, "Accounting for Stock-Based Compensation."

Recently issued accounting pronouncements

In June 1998, the Financial Accounting Standards Board ("FASB") issued SFAS
No. 133, "Accounting for Derivative Instruments and Hedging Activities." The new
statement establishes accounting and reporting standards for derivative
financial instruments and hedging activities related to those instruments, as
well as other hedging activities. SFAS No. 133, as amended by SFAS Nos. 137 and
138, is effective for the Company beginning January 1, 2001. Because Net
Perceptions does not hold any derivatives, the Company does not expect SFAS No.
133 to materially affect its financial position or results of operations.

F-10
36

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

3. FINANCIAL STATEMENT COMPONENTS

Property and equipment consist of the following:



DECEMBER 31,
-----------------
2000 1999
------- -------

Computer hardware........................................... $ 8,173 $ 2,561
Leasehold improvements...................................... 3,669 1,223
Purchased computer software................................. 2,097 908
Furniture, fixtures and equipment........................... 3,183 1,255
------- -------
17,122 5,947
Less: Accumulated depreciation and amortization............. (4,362) (1,198)
------- -------
$12,760 $ 4,749
======= =======


Property and equipment include assets under capital leases of $1,913 and
$1,001 at December 31, 2000 and 1999.

Accrued expenses consist of the following:



DECEMBER 31,
---------------
2000 1999
------ ------

Accrued wages and benefits.................................. $2,653 $1,650
Accrued lease abandonment costs............................. 877 --
Other accrued expenses...................................... 2,084 1,646
------ ------
$5,614 $3,296
====== ======


4. ACQUISITION OF KNOWLEDGE DISCOVERY ONE

In February 2000, the Company acquired Knowledge Discovery One, Inc.
("KD1"), a leading developer and marketer of advanced data analysis solutions
for multi-channel retailers. In this transaction, Net Perceptions acquired all
of the outstanding securities of KD1 in exchange for 1,969,630 shares of common
stock and KD1 became a wholly owned subsidiary. The value of the Company's
common stock issued for the KD1 acquisition was determined by the average of the
Company's stock price over a period ending shortly before the announcement of
the acquisition. The Company also assumed all outstanding options to purchase
KD1 common stock. The Company reserved 265,514 shares of its common stock for
issuance upon the exercise of these options.

The KD1 acquisition was accounted for under the purchase method of
accounting. Accordingly, the total purchase price of $117,815 was allocated to
the acquired assets and liabilities at their fair market values as of the
transaction closing date, and the Company's consolidated statements of
operations do not include any revenues or expenses related to the acquisition
prior to the closing date. Such acquired assets included intangible assets
related to acquired technology, customer list, workforce and goodwill of $4,000,
$3,000, $1,000 and $110,755, respectively, and net assumed liabilities of
approximately $940. The intangible assets are being amortized on a straight-line
basis over their estimated useful lives of three to four years.

F-11
37

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

The following table presents the consolidated results of operations on an
unaudited pro forma basis as if the acquisition of KD1 had taken place at the
beginning of the periods presented:



YEAR ENDED
DECEMBER 31,
-------------------------
2000 1999
----------- -----------
(UNAUDITED) (UNAUDITED)

Total revenues............................................. $ 37,052 $ 18,644
Net loss................................................... $(58,906) $(50,561)
Net loss per share......................................... $ (2.31) $ (2.91)


The unaudited pro forma results of operations are for comparative purposes
only and do not necessarily reflect the results that would have occurred had the
acquisition occurred at the beginning of the periods presented or the results
which may occur in the future.

5. INCOME TAXES

For income tax purposes, Net Perceptions has available net operating loss
carry-forwards of approximately $45,000 and research and development credit
carry-forwards of $195 at December 31, 2000. The net operating loss and research
and development credit carry-forwards expire in 2011 through 2020 if not
previously utilized. The utilization of these carry-forwards may be subject to
limitations based on future changes in ownership of Net Perceptions pursuant to
Internal Revenue Code Section 382. Future tax benefits have not been recognized
in the financial statements as their utilization is considered uncertain based
on the weight of available information. Historically, the effective tax benefit
rate differs from the statutory federal tax benefit rate of 35% primarily due to
state income taxes. For the year ended December 31, 2000, the effective tax
benefit rate differs from the statutory federal tax benefit rate of 35%
primarily due to nondeductible goodwill amortization and state income taxes.

Deferred income taxes reflect the tax effects of temporary differences
between the carrying amounts of assets and liabilities for financial reporting
purposes and the amounts used for income tax purposes. Significant components of
Net Perceptions' deferred tax assets (liabilities) are as follows:



DECEMBER 31,
------------------
2000 1999
-------- -------

Deferred tax assets:
Net operating loss carry-forwards......................... $ 16,200 $ 6,156
Research and development credit carry-forwards............ 195 140
Accrued vacation and other current liabilities............ 1,805 664
Accounts receivable allowance............................. 622 262
-------- -------
Total deferred tax assets.............................. 18,822 7,222
Valuation allowance......................................... (18,822) (7,222)
-------- -------
Total net deferred income taxes........................ $ -- $ --
======== =======


6. TECHNOLOGY LICENSE

In July 1996, Net Perceptions entered into a license agreement with the
University of Minnesota. Under the terms of the agreement, Net Perceptions
received a worldwide license to use and sell certain information and
intellectual property rights relating to an information filtering technique
developed by the University of Minnesota. Net Perceptions has further developed
this technology. The license
F-12
38

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

agreement ends upon the expiration of the legal life of the patents underlying
the technology or invalidation of the licensed technology by other third-party
patents. The license may also be terminated by Net Perceptions with a sixty-day
notice and by the University of Minnesota if Net Perceptions has a material
breach or default of the terms of the agreement.

In October 1997, Net Perceptions entered into an amendment to the July 1996
license agreement whereby Net Perceptions obtained all rights and licenses
relating to improvements resulting from continued research by the University of
Minnesota relating to the information filtering technology. Net Perceptions paid
the University of Minnesota $20 of research and development fees in October
1999, 1998 and 1997 for academic years 1998 through 2000. In 2000, 1999 and
1998, research and development expenses of $15, $20 and $20, respectively, were
recognized under this agreement.

Under the amendment, Net Perceptions may be required to issue up to 36,000
stock options for each of the three academic research years based on
improvements to the information technology that are patentable. Any stock
options granted would have an exercise price based on the fair market value of
Net Perceptions' common stock on the date of grant and would be accounted for in
the financial statements based on the fair value of the options.

7. LONG-TERM LIABILITIES

Long-term liabilities consist of the following:



DECEMBER 31,
----------------
2000 1999
------ ------

Capital leases.............................................. $ 682 $ 534
Note payable................................................ 94 319
Deferred rent............................................... 1,757 325
------ ------
2,533 1,178
Less: Current portion....................................... (582) (471)
------ ------
$1,951 $ 707
====== ======


F-13
39

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

Capital leases

Net Perceptions has maintained lease lines of credit with leasing companies
for the acquisition of property and equipment under capital lease arrangements.
The lease lines of credit expired on December 31, 1999. Existing borrowings bear
interest at 14.4% to 16.8% and are due in varying monthly installments through
August 2002. As of December 31, 2000 and 1999, $1,913 and $1,001, respectively,
had been drawn on the lease line of credit, exclusive of any repayments. Future
minimum payments are as follows:



YEAR ENDING DECEMBER 31,
2001.................................................. $ 555
2002.................................................. 223
-----
Total minimum lease payments.......................... 778
Less: interest........................................ (96)
-----
Present value of net minimum lease payments........... 682
Less: Current portion................................. (488)
-----
Net long-term capital lease liability................. $ 194
=====


Note payable

In June 1999, the Company financed a multi-year directors' and officers'
insurance policy with a $450 note payable. The note bears interest at 6.0% and
is due in 24 monthly installments of $20, including interest.

8. STOCKHOLDERS' EQUITY

Net Perceptions is authorized to issue two classes of stock designated as
common and preferred. As of December 31, 2000, the total number of shares that
Net Perceptions was authorized to issue was 105,000,000 shares, of which
100,000,000 were common stock and 5,000,000 were preferred stock. The company
has completed two public stock offerings. In March 2000, the Company completed a
follow-on public stock offering, selling 2,000,000 shares of common stock at a
price of $45.25 per share, raising a total of $84,647 in net proceeds after
payment of underwriting discounts, commissions and offering expenses. In April
and May 1999, the Company completed an initial public offering ("IPO"), selling
4,197,500 shares of common stock at a price of $14 per share, including 547,500
shares sold pursuant to the exercise of an over-allotment option, raising a
total of $53,213 in net proceeds after payment of underwriting discounts,
commissions and offering expenses.

Preferred stock

There was no preferred stock outstanding at December 31, 2000 or December
31, 1999. All shares of the Company's preferred stock outstanding at December
31, 1998 (10,668,700 shares) were converted to common stock in connection with
Net Perceptions' April 1999 IPO. Shares of the Company's preferred stock were
convertible, at the option of the holder, into common stock on a share for share
basis, included voting rights and provided for certain preferential dividend,
liquidation, redemption and other rights.

F-14
40

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

Stock warrant

In October 1997, Net Perceptions issued a warrant to purchase Series C
Preferred Stock to a bank pursuant to a business loan agreement that expired in
1998. The warrant was for shares of Series C Preferred Stock at $1.535 per
share, but converted to a warrant for shares of common stock upon the closing of
the IPO in April and May 1999. The warrant had a nominal value on the date of
issuance and was exercised in August 1999.

Common stock

Total shares of common stock outstanding at December 31, 2000 were
26,870,416, of which 86,658 are subject to a repurchase option, which is at Net
Perceptions' discretion, at the original sale price in the event the employee
holding the shares leaves Net Perceptions. In general, Net Perceptions'
repurchase option expires to the extent of 25% of the applicable shares after
the first year of service and then in equal amounts over the next 36 months. The
remaining repurchase option on shares of common stock, including common stock
underlying unexercised stock options may lapse in the event of a change in
control.

Loan converted to common stock

In February 1999, a foreign corporate investor loaned $4,000 to Net
Perceptions at an interest rate of 8%. The note and accrued interest were
converted into 290,911 shares of unregistered common stock in April 1999 in
connection with Net Perceptions' IPO at a conversion price equal to the IPO
offering price of $14 per share.

Stock option plans

In April 2000, Net Perceptions' Board of Directors adopted the 2000 Stock
Plan (the "2000 Plan"), which provides for the issuance of nonqualified stock
options to employees who are not officers. The options allow the holder to
purchase shares of Net Perceptions' common stock at fair market value on the
date of the grant. During fiscal year 2000, 442,784 options were granted under
the 2000 Plan. The total number of options available for future grant under the
2000 Plan is 150,284. Stock options granted under the 2000 Plan typically vest
over four years and generally expire ten years from the date of grant.

In February 1999, Net Perceptions' Board of Directors adopted the 1999
Equity Incentive Plan (the "1999 Plan"), which provides for the issuance of both
incentive and nonqualified stock options. The options allow the holder to
purchase shares of Net Perceptions' common stock at fair market value on the
date of the grant, subject to certain repurchase rights held by Net Perceptions.
In general, common stock underlying options are subject to repurchase by Net
Perceptions at the original exercise price. The repurchase feature generally
expires for 25% of the shares after the first year of service and then expires
ratably over the next 36 months. For options granted to holders of more than 10%
of the outstanding common stock, the option price at the date of the grant must
be at least equal to 110% of the fair market value of the stock. During fiscal
year 2000, 2,286,903 options were granted under the 1999 Plan. The total number
of options available for future grant under the 1999 Plan is 670,732. On January
1, 2001 and 2002, the number of options available for future grant under the
1999 Plan will, in accordance with the terms of the 1999 Plan be increased
automatically by 5% of the total number of shares of common stock then
outstanding or, if less, by 1,500,000 shares. Stock options granted under the
1999 Plan typically vest over four years and generally expire ten years from the
date of grant.

In February 1999, Net Perceptions' Board of Directors adopted the 1999
Non-Employee Director Option Plan (the "1999 Non-Employee Plan") under which
both incentive and nonqualified stock

F-15
41

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

options are granted to non-employee directors of the Company. Under the 1999
Non-Employee Plan, 30,000 and 20,000 options were granted in fiscal year 2000
and 1999, respectively. As of December 31, 2000, 450,000 options were available
for future grant under the 1999 Non-Employee Plan. Stock options granted under
the 1999 Non-Employee Plan typically become exercisable over a two-year period
after issuance and expire ten years from the date of grant.

Compensation related to accelerated vesting of stock options was $427 in
2000. Compensation related to stock options granted in 1999 and 1998 below fair
market value was $2,826. Such compensation is considered deferred compensation
and amortized over the four-year repurchase period of the common stock
underlying the related options. Stock compensation expense related to stock
options granted below fair market value was $625, $1,495 and $366 in fiscal
years 2000, 1999 and 1998, respectively. With respect to options granted through
December 31, 2000, stock compensation expense of approximately $285, $92 and $1
will be recognized in fiscal years 2001, 2002 and 2003, respectively.

Stock compensation expense recorded in the functional expense categories
within operating expenses in 2000, 1999 and 1998, was allocated as follows:



2000 1999 1998
------ ------ ----

Sales and marketing......................................... $ 516 $ 784 $258
Research and development.................................... 459 431 58
General and administrative.................................. 77 280 50
------ ------ ----
$1,052 $1,495 $366
====== ====== ====


A summary of activity of the Company's stock option plans is presented
below:



YEARS ENDING DECEMBER 31,
-------------------------------------------------------------------
2000 1999 1998
--------------------- -------------------- --------------------
WEIGHTED WEIGHTED WEIGHTED
AVERAGE AVERAGE AVERAGE
EXERCISE EXERCISE EXERCISE
SHARES PRICE SHARES PRICE SHARES PRICE
---------- -------- --------- -------- --------- --------

Outstanding at beginning of
year..................... 2,548,766 $ 8.04 1,400,564 $ 0.52 630,000 $0.12
Granted.................... 2,759,687 19.97 1,524,986 13.67 1,204,564 0.61
KD1 options assumed........ 265,514 2.31 -- -- -- --
Exercised.................. (764,633) 1.02 (271,984) 0.62 (371,916) 0.16
Canceled................... (1,357,172) 19.49 (104,800) 8.84 (62,084) 0.16
---------- ------ --------- ------ --------- -----
Outstanding at end of
year..................... 3,452,162 $14.16 2,548,766 $ 8.04 1,400,564 $0.52
========== ====== ========= ====== ========= =====


F-16
42

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

The following table summarizes information about fixed-price stock options
outstanding at December 31, 2000:



OPTIONS OUTSTANDING OPTIONS EXERCISABLE
----------------------------------------------- ----------------------------
WEIGHTED-AVERAGE
RANGE OF REMAINING WEIGHTED-AVERAGE WEIGHTED-AVERAGE
EXERCISE PRICES SHARES CONTRACTUAL LIFE EXERCISE PRICE SHARES EXERCISE PRICE
- --------------- --------- ---------------- ---------------- --------- ----------------

$0.13 - $0.98 381,152 7.19 $ 0.51 381,152 $ 0.51
$1.08 - $2.88 387,616 9.61 $ 2.65 69,616 $ 1.64
$3.00 - $3.56 638,294 9.79 $ 3.55 25,478 $ 3.19
$4.00 - $11.00 346,926 8.49 $ 5.78 264,071 $ 6.02
$12.06 - $14.00 400,277 8.80 $13.25 255,554 $13.92
$15.50 - $15.94 385,229 9.23 $15.63 104,243 $15.75
$16.19 - $21.50 355,026 9.11 $19.68 59,453 $17.71
$22.25 - $46.88 401,061 9.13 $42.26 49,132 $38.29
$49.00 - $57.33 156,581 9.05 $49.95 41,454 $50.36
--------- ---- ------ --------- ------
3,452,162 8.99 $14.16 1,250,153 $ 9.61
========= ==== ====== ========= ======


At December 31, 2000, 765,279 outstanding options are subject to certain
repurchase rights by the Company.

For the purposes of the SFAS No. 123 pro forma disclosures below, the
estimated fair value of the options is amortized to expense over the four year
repurchase period of the common stock underlying the related options. Had
compensation cost for Net Perceptions' stock plan been determined based on the
minimum value at the grant date for awards during 2000, 1999 and 1998 consistent
with the provisions of SFAS No. 123, Net Perceptions' net loss and basic and
diluted net loss per share for fiscal years 2000, 1999 and 1998 would have been
the pro forma amounts indicated below:



2000 1999 1998
-------- -------- -------

Net loss:
As reported........................................... $(53,547) $(12,039) $(4,968)
Pro forma............................................. (61,148) (12,202) (4,979)
Basic and diluted net loss per share:
As reported........................................... $ (2.12) $ (0.78) $ (1.40)
Pro forma............................................. (2.43) (0.79) (1.40)


The minimum value of each option grant is estimated on the date of grant
using the Black-Scholes option-pricing model with the following weighted-average
assumptions used for grants in 2000, 1999 and 1998, respectively; dividend yield
of 0% for all years; risk-free interest rates of 6.1%, 5.8% and 5.4%; expected
lives of 5 years, and volatility factors of 90% in 2000 and 66% in 1999 for
grants after the April 1999 IPO. Volatility factors were not used for periods
prior to the IPO as this factor is not applicable to non-public companies for
these fair value calculations. The weighted-average fair value of options
granted during 2000, 1999 and 1998 using the Black-Scholes option-pricing model
was $14.60, $8.24 and $1.56 per share, respectively.

Employee Stock Purchase Plan

In February 1999, Net Perceptions' board of directors adopted the Employee
Stock Purchase Plan (the "Purchase Plan"). The initial number of shares of
common stock reserved for issuance under the Purchase Plan was 1,000,000. Each
year, beginning January 1, 2000 and ending January 1, 2002, the

F-17
43

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

number of shares of common stock reserved for issuance under the Purchase Plan
will, in accordance with the terms of the Purchase Plan, be increased
automatically by the lesser of 2% of the total number of outstanding common
shares then outstanding or 300,000 shares. Accordingly, the number of shares of
common stock reserved for issuance under the Purchase Plan increased by 300,000
shares in 2000 and was 1,300,000 at December 31, 2000. During 2000 and 1999,
215,863 and 42,384 shares, respectively, were issued under the Purchase Plan.

Stock split

On March 22, 1999, Net Perceptions' board of directors authorized a 2-for-1
stock split of the then issued and outstanding capital stock. All references to
common stock amounts and preferred stock amounts, shares and per share data
included in the financial statements and related notes have been adjusted to
give retroactive effect to the stock split.

9. JOINT VENTURE

In July 1999, Net Perceptions entered into a joint venture agreement under
which the Company and three other companies formed NPJ for the purpose of
distributing Net Perceptions' and other non-competing software products in
Japan. Under the agreement, Net Perceptions contributed capital of $394 for a
45% interest in the joint venture. Net Perceptions accounts for this joint
venture investment using the equity method of accounting, records its share of
income or loss in the income statement and correspondingly adjusts the carrying
value of the investment. In 2000 and 1999, the Company recorded its 45% share of
losses in NPJ, which were $197 in each year, effectively writing off the
original capital investment in 2000. Management has no obligation or intent to
further fund NPJ.

10. OPERATING LEASES

Net Perceptions has entered into operating lease commitments for its office
space. Minimum future lease payments due under the agreements are as follows:



YEAR ENDING DECEMBER 31,
------------------------

2001................................................. $ 4,284
2002................................................. 4,241
2003................................................. 4,307
2004................................................. 3,533
2005................................................. 3,483
2006 and after....................................... 15,317
-------
$35,165
=======


Rent expense totaled $2,333, $847 and $214 for the years ended December 31,
2000, 1999 and 1998, respectively.

11. 401(k) PLAN

Net Perceptions has a 401(k) employee retirement plan under which eligible
employees may contribute up to 20% of their annual compensation, subject to
certain limitations. Employees vest immediately in their contributions and
earnings thereon. The plan allows for, but does not require, Net Perceptions
matching contributions. Net Perceptions has not made any such matching
contributions.

F-18
44

NET PERCEPTIONS, INC.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE AMOUNTS)

12. SEGMENT DATA

Net Perceptions operates in one segment, selling software products and
related services. The Company's chief operating decision maker evaluates revenue
and profitability performance on an enterprise-wide basis to make operating and
strategic decisions. Approximately 70% of product and service revenues in fiscal
year 2000 were attributable to the Net Perceptions for E-commerce and Net
Perceptions Recommendation Engine software products. Service revenues in 2000
were derived principally from implementation and support of the Company's
software products.

In addition, the Company does not allocate operating expenses to any
segments, nor does it allocate specific assets to any segments. Therefore,
segment information is identical to the consolidated balance sheet and
consolidated statement of operations.

13. RELATED PARTY TRANSACTION

In December 2000, Net Perceptions entered into a full recourse secured
promissory note and security agreement with an officer. Under the terms of the
agreement, up to $300,000 will be loaned to the officer prior to April 15, 2001
solely to pay federal income tax owed by the officer in connection with the
officer's exercise in March 2000 of an option to purchase shares of the
Company's stock. Amounts outstanding under the note shall bear interest at 8%
per annum and are secured by 33,000 shares of the Company's stock held by the
officer and pledged to the Company.

Principal and interest owed by the officer shall be forgiven if the
officer's employment is terminated other than voluntarily or for cause, or if
there is a change in control of the Company as defined in the agreement.
Additionally, one-third of the original principal and accrued interest will be
forgiven for each year that the officer remains continuously employed by the
Company subsequent to April 2001. Otherwise, principal and accrued interest are
payable by the officer in April 2003.

14. SUBSEQUENT EVENT

In March 2001, the Company announced a plan for restructuring. As a result,
the Company estimates it will recognize restructuring charges of between $9 and
$11 million during the first quarter of 2001 for costs associated with a 46%
workforce reduction, consolidation of Company facilities and other matters in
connection with the restructuring.

F-19
45

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, as amended, the registrant has caused this report to be
signed on its behalf by the undersigned, thereunto duly authorized.

NET PERCEPTIONS, INC.

By: /s/ STEVEN J. SNYDER
------------------------------------
Steven J. Snyder
President and Chief Executive
Officer

Date: April 2, 2001

Pursuant to the requirements of the Securities Exchange Act of 1934, as
amended, this report has been signed below by the following persons on behalf of
the registrant in the capacities indicated on April 2, 2001.



SIGNATURE TITLE
--------- -----

/s/ STEVEN J. SNYDER President, Chief Executive Officer, and
- ----------------------------------------------------- Director (Principal Executive Officer)
Steven J. Snyder

/s/ THOMAS M. DONNELLY Senior Vice President of Finance and
- ----------------------------------------------------- Administration, Chief Financial Officer
Thomas M. Donnelly and Secretary (Principal Financial and
Accounting Officer)

/s/ JOHN T. RIEDL Chief Scientist and Director
- -----------------------------------------------------
John T. Riedl

/s/ DOUGLAS J. BURGUM Director
- -----------------------------------------------------
Douglas J. Burgum

/s/ WILLIAM LANSING Director
- -----------------------------------------------------
William Lansing

/s/ ANN L. WINBLAD Director
- -----------------------------------------------------
Ann L. Winblad