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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549


         
  Form 10-Q    
(X)
  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934    
 
       
  For the quarterly period ended June 30, 2004    
 
       
  OR    
 
       
(   )
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934    
 
       
  For the transition period from                    to                       

Commission File No. 1-10308


Cendant Corporation
(Exact name of registrant as specified in its charter)

     
Delaware   06-0918165
(State or other jurisdiction
of incorporation or organization)
  (I.R.S. Employer
Identification Number)
     
9 West 57th Street
  10019
New York, NY   (Zip Code)
(Address of principal executive offices)    

(212) 413-1800
(Registrant’s telephone number, including area code)


Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements, for the past 90 days:     Yes   [X]         No   [   ]

Indicate by check mark whether the registrant is an accelerated filer (as defined in the Rule 12b-2 of the Exchange Act):    Yes   [X]          No   [   ]

The number of shares outstanding of the registrant’s common stock was 1,017,694,422 shares as of June 30, 2004.

 



 


Table of Contents

Cendant Corporation and Subsidiaries

Table of Contents

             
        Page  
  Financial Information        
 
           
  Financial Statements        
 
           
 
  Report of Independent Registered Public Accounting Firm     3  
 
           
 
  Consolidated Condensed Statements of Income for the Three and Six Months Ended June 30, 2004 and 2003     4  
 
           
 
  Consolidated Condensed Balance Sheets as of June  30, 2004 and December 31, 2003     5  
 
           
 
  Consolidated Condensed Statements of Cash Flows for the Six Months Ended June 30, 2004 and 2003     6  
 
           
 
  Notes to Consolidated Condensed Financial Statements     7  
 
           
  Management's Discussion and Analysis of Financial Condition and Results of Operations     24  
 
           
  Quantitative and Qualitative Disclosures about Market Risks     39  
 
           
  Controls and Procedures     39  
 
           
  Other Information        
 
           
  Legal Proceedings     41  
 
           
  Changes in Securities and Use of Proceeds     41  
 
           
  Exhibits and Reports on Form 8-K     41  
 
           
 
  Signatures     42  
 3 YEAR ASSET-LINKED REVOLVING CREDIT AGREEMENT
 INDENTURE AND SERVICING AGREEMENT
 AMENDED AND RESTATED EMPLOYMENT AGREEMENT
 2004 PERFORMANCE METRIC LONG-TERM INCENTIVE PLAN
 2003 LONG-TERM INCENTIVE PLAN
 SECOND AMENDED AND RESTATED BASE INDENTURE
 SECOND AMENDED AND RESTATED LOAN AGREEMENT
 SECOND AMENDED AND RESTATED LEASE AGREEMENT
 SERIES 2004-2 SUPPLEMENT TO THE BASE INDENTURE
 COMPUTATION OF RATIO OF EARNINGS TO FIXED CHARGES
 LETTER RE: UNAUDITED INTERIM FINANCIAL INFORMATION
 CERTIFICATION
 CERTIFICATION
 CERTIFICATION

 


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FORWARD-LOOKING STATEMENTS

Forward-looking statements in our public filings or other public statements are subject to known and unknown risks, uncertainties and other factors which may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. These forward-looking statements were based on various factors and were derived utilizing numerous important assumptions and other important factors that could cause actual results to differ materially from those in the forward-looking statements. Forward-looking statements include the information concerning our future financial performance, business strategy, projected plans and objectives. Statements preceded by, followed by or that otherwise include the words “believes”, “expects”, “anticipates”, “intends”, “projects”, “estimates”, “plans”, “may increase”, “may fluctuate” and similar expressions or future or conditional verbs such as “will”, “should”, “would”, “may” and “could” are generally forward-looking in nature and not historical facts. You should understand that the following important factors and assumptions could affect our future results and could cause actual results to differ materially from those expressed in such forward-looking statements:

  l  
terrorist attacks, such as the September 11, 2001 terrorist attacks on New York City and Washington, D.C., other attacks, acts of war or measures taken by governments in response thereto may negatively affect the travel industry and our financial results and could also result in a disruption in our business;
 
  l  
the effect of economic or political conditions or any outbreak or escalation of hostilities on the economy on a national, regional or international basis and the impact thereof on our businesses;
 
  l  
the effects of a decline in travel, due to political instability, adverse economic conditions or otherwise, on our travel related businesses;
 
  l  
the effects of a decline in the volume or value of U.S. existing home sales, due to adverse economic changes or otherwise, on our real estate related businesses;
 
  l  
the effects of changes in current interest rates, particularly on our real estate franchise, real estate brokerage and mortgage businesses;
 
  l  
the outcome of the Company’s evaluation of strategic alternatives for its mortgage business;
 
  l  
the final resolution or outcome of our unresolved pending litigation relating to the accounting irregularities announced on April 15, 1998;
 
  l  
our ability to develop and implement operational, technological and financial systems to manage growing operations and to achieve enhanced earnings or effect cost savings;
 
  l  
competition in our existing and potential future lines of business and the financial resources of, and products available to, competitors;
 
  l  
failure to reduce quickly our substantial technology costs and other overhead costs in response to a reduction in revenue, particularly in our computer reservations, global distribution systems, vehicle rental and real estate brokerage businesses;
 
  l  
our failure to provide fully integrated disaster recovery technology solutions in the event of a disaster;
 
  l  
our ability to integrate and operate successfully acquired and merged businesses and risks associated with such businesses, the compatibility of the operating systems of the combining companies, and the degree to which our existing administrative and back-office functions and costs and those of the acquired companies are complementary or redundant;
 
  l  
our ability to obtain financing on acceptable terms to finance our growth strategy and to operate within the limitations imposed by our financing arrangements and to maintain our credit ratings;
 
  l  
in relation to our management and mortgage programs, (i) the deterioration in the performance of the underlying assets of such programs and (ii) our inability to access the secondary market for mortgage loans or certain of our securitization facilities and to act as servicer thereto, which could occur in the event that our credit ratings are downgraded below investment grade and, in certain circumstances, where we fail to meet certain financial ratios;
 
  l  
competitive and pricing pressures in the travel industry, including the vehicle rental and global distribution services industries;
 
  l  
changes in the vehicle manufacturer repurchase arrangements in our Avis and Budget vehicle rental business or changes in the credit quality of such vehicle manufacturers;

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  l  
filing of bankruptcy by, or the loss of business of, any of our significant customers, including our airline customers, and the ultimate disposition of UAL Corporation’s bankruptcy reorganization; and
 
  l  
changes in laws and regulations, including changes in accounting standards, global distribution services rules, telemarketing and timeshare sales regulations, mortgage and real estate related regulations, state, federal and international tax laws and privacy policy regulation.

Other factors and assumptions not identified above were also involved in the derivation of these forward-looking statements, and the failure of such other assumptions to be realized as well as other factors may also cause actual results to differ materially from those projected. Most of these factors are difficult to predict accurately and are generally beyond our control.

You should consider the areas of risk described above in connection with any forward-looking statements that may be made by us and our businesses generally. Except for our ongoing obligations to disclose material information under the federal securities laws, we undertake no obligation to release publicly any revisions to any forward-looking statements, to report events or to report the occurrence of unanticipated events unless required by law. For any forward-looking statements contained in any document, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995.

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PART I – FINANCIAL INFORMATION

Item 1.    Financial Statements

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders
of Cendant Corporation
New York, New York

We have reviewed the accompanying consolidated condensed balance sheet of Cendant Corporation and subsidiaries (the “Company”) as of June 30, 2004, and the related consolidated condensed statements of income for the three-month and six-month periods ended June 30, 2004 and 2003 the related consolidated condensed statements of cash flows for the six-month periods ended June 30, 2004 and 2003. These interim financial statements are the responsibility of the Company’s management.

We conducted our reviews in accordance with the standards of the Public Company Accounting Oversight Board (United States). A review of interim financial information consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the Public Company Accounting Oversight Board (United States), the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.

Based on our reviews, we are not aware of any material modifications that should be made to such consolidated condensed interim financial statements for them to be in conformity with accounting principles generally accepted in the United States of America.

We have previously audited, in accordance with standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheet of the Company as of December 31, 2003, and the related consolidated statements of income, stockholders’ equity, and cash flows for the year then ended prior to presenting Jackson Hewitt as a discontinued operation (not presented herein); and in our report dated February 25, 2004 (April 29, 2004 as to Notes 1 and 27), we expressed an unqualified opinion (which included an explanatory paragraph with respect to the adoption of the fair value method of accounting for stock-based compensation and the adoption of the consolidation provisions for variable interest entities in 2003, the non-amortization provisions for goodwill and other indefinite-lived intangible assets in 2002, and the modification of the accounting treatment relating to securitization transactions and the accounting for derivative instruments and hedging activities in 2001, as discussed in Note 2 to the consolidated financial statements) on those consolidated financial statements. We also audited the adjustments described in Note 4 that were applied to recast the December 31, 2003 balance sheet of the Company. In our opinion, such adjustments are appropriate and have been properly applied and the information set forth in the accompanying consolidated condensed balance sheet as of December 31, 2003 is fairly stated, in all material respects, in relation to the recast consolidated balance sheet from which it has been derived.

/s/ Deloitte & Touche LLP
New York, New York
July 30, 2004

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Cendant Corporation and Subsidiaries
CONSOLIDATED CONDENSED STATEMENTS OF INCOME
(In millions, except per share data)

                                 
    Three Months Ended     Six Months Ended  
    June 30,     June 30,  
    2004     2003     2004     2003  
Revenues
                               
Service fees and membership, net
  $ 3,705     $ 3,145     $ 6,634     $ 5,802  
Vehicle-related
    1,485       1,442       2,820       2,743  
Other
    19       4       64       41  
 
                       
Net revenues
    5,209       4,591       9,518       8,586  
 
                       
Expenses
                               
Operating
    2,733       2,422       4,941       4,442  
Vehicle depreciation, lease charges and interest, net
    602       618       1,215       1,214  
Marketing and reservation
    518       410       997       803  
General and administrative
    378       331       774       670  
Non-program related depreciation and amortization
    130       126       258       252  
Non-program related interest, net:
                               
Interest expense, net
    72       81       153       160  
Early extinguishment of debt
    18       6       18       54  
Acquisition and integration related costs:
                               
Amortization of pendings and listings
    4       4       8       7  
Other
    3       8       6       15  
 
                       
Total expenses
    4,458       4,006       8,370       7,617  
 
                       
Income before income taxes and minority interest
    751       585       1,148       969  
Provision for income taxes
    257       194       273       316  
Minority interest, net of tax
    1       7       5       12  
 
                       
Income from continuing operations
    493       384       870       641  
Income (loss) from discontinued operations, net of tax
          (2 )     64       50  
Gain on disposal of discontinued operations, net of tax
    198             198        
 
                       
Net income
  $ 691     $ 382     $ 1,132     $ 691  
 
                       
Earnings per share
                               
Basic
                               
Income from continuing operations
  $ 0.48     $ 0.38     $ 0.86     $ 0.63  
Net income
    0.68       0.38       1.11       0.68  
Diluted
                               
Income from continuing operations
  $ 0.47     $ 0.37     $ 0.82     $ 0.62  
Net income
    0.66       0.37       1.07       0.67  

See Notes to Consolidated Condensed Financial Statements.

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Cendant Corporation and Subsidiaries
CONSOLIDATED CONDENSED BALANCE SHEETS
(In millions, except share data)

                 
    June 30,     December 31,  
    2004     2003  
Assets
               
Current assets:
               
Cash and cash equivalents
  $ 566     $ 839  
Restricted cash
    363       448  
Receivables, net
    1,608       1,665  
Deferred income taxes
    501       454  
Assets of discontinued operations
          556  
Other current assets
    884       1,060  
 
           
Total current assets
    3,922       5,022  
Property and equipment, net
    1,760       1,763  
Deferred income taxes
    1,960       1,040  
Goodwill
    10,989       10,716  
Other intangibles, net
    2,470       2,311  
Other non-current assets
    844       965  
 
           
Total assets exclusive of assets under programs
    21,945       21,817  
 
           
Assets under management and mortgage programs:
               
Program cash
    367       542  
Mortgage loans held for sale
    3,173       2,508  
Relocation receivables
    707       534  
Vehicle-related, net
    11,955       10,143  
Timeshare-related, net
    2,125       1,803  
Mortgage servicing rights, net
    1,855       1,641  
Other
    276       468  
 
           
 
    20,458       17,639  
 
           
Total assets
  $ 42,403     $ 39,456  
 
           
Liabilities and stockholders’ equity
               
Current liabilities:
               
Accounts payable and other current liabilities
  $ 4,758     $ 4,668  
Current portion of long-term debt
    1,082       1,629  
Liabilities of discontinued operations
          61  
Deferred income
    821       854  
 
           
Total current liabilities
    6,661       7,212  
Long-term debt
    3,535       4,373  
Deferred income
    315       311  
Other non-current liabilities
    923       883  
 
           
Total liabilities exclusive of liabilities under programs
    11,434       12,779  
 
           
Liabilities under management and mortgage programs:
               
Debt
    10,507       9,141  
Debt due to Cendant Rental Car Funding (AESOP) LLC—related party
    6,646       5,644  
Deferred income taxes
    2,628       1,429  
Other
    74       277  
 
           
 
    19,855       16,491  
 
           
Commitments and contingencies (Note 11) 
               
Stockholders’ equity:
               
Preferred stock, $.01 par value—authorized 10 million shares; none issued and outstanding
           
CD common stock, $.01 par value—authorized 2 billion shares; issued 1,292,047,047 and 1,260,397,204 shares
    13       13  
Additional paid-in capital
    10,853       10,284  
Retained earnings
    5,418       4,430  
Accumulated other comprehensive income
    191       209  
CD treasury stock, at cost—274,352,625 and 251,553,531 shares
    (5,361 )     (4,750 )
 
           
Total stockholders’ equity
    11,114       10,186  
 
           
Total liabilities and stockholders’ equity
  $ 42,403     $ 39,456  
 
           

See Notes to Consolidated Condensed Financial Statements.

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Cendant Corporation and Subsidiaries
CONSOLIDATED CONDENSED STATEMENTS OF CASH FLOWS
(In millions)

                 
    Six Months Ended  
    June 30,  
    2004     2003  
Operating Activities
               
Net income
  $ 1,132     $ 691  
Adjustments to arrive at income from continuing operations
    (262 )     (50 )
 
           
Income from continuing operations
    870       641  
Adjustments to reconcile income from continuing operations to net cash provided by operating activities exclusive of management and mortgage programs:
               
Non-program related depreciation and amortization
    258       252  
Amortization of pendings and listings
    8       7  
Net change in assets and liabilities, excluding the impact of acquisitions and dispositions:
               
Receivables
    (68 )     (49 )
Income taxes and deferred income taxes
    175       280  
Accounts payable and other current liabilities
    65       (78 )
Deferred income
    (47 )     (75 )
Proceeds from (payments for) termination of fair value hedges
    (7 )     200  
Other
    65       89  
 
           
Net cash provided by operating activities exclusive of management and mortgage programs
    1,319       1,267  
 
           
Management and mortgage programs:
               
Vehicle depreciation
    1,022       989  
Amortization and impairment of mortgage servicing rights
    65       453  
Net loss (gain) on mortgage servicing rights and related derivatives
    170       (132 )
Origination of timeshare-related assets
    (496 )     (628 )
Principal collection of investment in timeshare-related assets
    326       602  
Origination of mortgage loans
    (19,920 )     (31,512 )
Proceeds on sale of and payments from mortgage loans held for sale
    19,242       31,209  
Other
    3       39  
 
           
 
    412       1,020  
 
           
Net cash provided by operating activities
    1,731       2,287  
 
           
Investing Activities
               
Property and equipment additions
    (200 )     (196 )
Net assets acquired, net of cash acquired, and acquisition-related payments
    (378 )     (135 )
Proceeds received on asset sales
    24       86  
Proceeds from dispositions of businesses, net of transaction-related payments
    826        
Other, net
    40       70  
 
           
Net cash provided by (used in) investing activities exclusive of management and mortgage programs
    312       (175 )
 
           
Management and mortgage programs:
               
Decrease in program cash
    174       42  
Investment in vehicles
    (8,898 )     (7,815 )
Payments received on investment in vehicles
    5,564       6,196  
Equity advances on homes under management
    (2,148 )     (2,566 )
Repayment of advances on homes under management
    2,133       2,474  
Additions to mortgage servicing rights
    (281 )     (465 )
Cash received (paid) on derivatives related to mortgage servicing rights, net
    (109 )     526  
Other, net
    45       20  
 
           
 
    (3,520 )     (1,588 )
 
           
Net cash used in investing activities
    (3,208 )     (1,763 )
 
           
Financing Activities
               
Proceeds from borrowings
    19       2,651  
Principal payments on borrowings
    (1,118 )     (2,834 )
Issuances of common stock
    396       126  
Repurchases of common stock
    (962 )     (461 )
Payment of dividends
    (144 )      
Other, net
    (22 )     (86 )
 
           
Net cash used in financing activities exclusive of management and mortgage programs
    (1,831 )     (604 )
 
           
Management and mortgage programs:
               
Proceeds from borrowings
    8,444       13,625  
Principal payments on borrowings
    (6,382 )     (12,825 )
Net change in short-term borrowings
    914       (238 )
Other, net
    (17 )     (9 )
 
           
 
    2,959       553  
 
           
Net cash provided by (used in) financing activities
    1,128       (51 )
 
           
Effect of changes in exchange rates on cash and cash equivalents
    38       (20 )
Cash provided by discontinued operations
    38       49  
 
           
Net increase (decrease) in cash and cash equivalents
    (273 )     502  
Cash and cash equivalents, beginning of period
    839       125  
 
           
Cash and cash equivalents, end of period
  $ 566     $ 627  
 
           

See Notes to Consolidated Condensed Financial Statements.

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Cendant Corporation and Subsidiaries
NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS
(Unless otherwise noted, all amounts are in millions, except per share amounts)

1.  
Summary of Significant Accounting Policies

Basis of Presentation
Cendant Corporation is a global provider of a wide range of complementary consumer and business services, focusing primarily on travel and real estate services and operating in the following business segments:

  l  
Real Estate Franchise and Operations—franchises the real estate brokerage businesses of four residential and one commercial brands, provides real estate brokerage services and facilitates employee relocations.
 
  l  
Mortgage Services—provides home buyers with mortgage lending services and title, appraisal and closing services.
 
  l  
Hospitality Services—sells and develops vacation ownership interests, provides consumer financing to individuals purchasing these interests, facilitates the exchange of vacation ownership interests, operates nine lodging franchise systems and markets vacation rental properties in Europe.
 
  l  
Travel Distribution Services—provides primarily global distribution services for the travel industry and travel agency services.
 
  l  
Vehicle Services—operates and franchises the Company’s vehicle rental businesses and provides commercial fleet management and fuel card services.
 
  l  
Marketing Services (formerly, Financial Services)—provides insurance, membership, loyalty and enhancement products and services to financial institutions and other partners and their customers.

The accompanying unaudited Consolidated Condensed Financial Statements include the accounts and transactions of Cendant Corporation and its subsidiaries (“Cendant”), as well as entities in which Cendant directly or indirectly has a controlling financial interest (collectively, the “Company”). In presenting the Consolidated Condensed Financial Statements, management makes estimates and assumptions that affect the amounts reported and related disclosures. Estimates, by their nature, are based on judgment and available information. Accordingly, actual results could differ from those estimates. In management’s opinion, the Consolidated Condensed Financial Statements contain all normal recurring adjustments necessary for a fair presentation of interim results reported. The results of operations reported for interim periods are not necessarily indicative of the results of operations for the entire year or any subsequent interim period. Certain reclassifications have been made to prior period amounts to conform to the current period presentation. These financial statements should be read in conjunction with the Company’s 2003 Annual Report on Form 10-K filed on March 1, 2004 and Current Report on Form 8-K filed on August 2, 2004.

The Company’s Consolidated Condensed Financial Statements present separately the financial data of the Company’s management and mortgage programs. These programs are distinct from the Company’s other activities since the assets are generally funded through the issuance of debt that is collateralized by such assets. Specifically, in the Company’s vehicle rental, fleet management, relocation, mortgage services, vacation ownership and vacation rental businesses, assets under management and mortgage programs are funded largely through borrowings under asset-backed funding arrangements and unsecured borrowings at the Company’s PHH subsidiary. Such borrowings are classified as debt under management and mortgage programs. The income generated by these assets is used, in part, to repay the principal and interest associated with the debt. Cash inflows and outflows relating to the generation or acquisition of such assets and the principal debt repayment or financing of such assets are classified as activities of the Company’s management and mortgage programs. The Company believes it is appropriate to segregate the financial data of its management and mortgage programs because, ultimately, the source of repayment of such debt is the realization of such assets.

On June 25, 2004, the Company completed an initial public offering (“IPO”) for the sale of 100% of its ownership interest in Jackson Hewitt Tax Service Inc. (“Jackson Hewitt”). Pursuant to Statement of Financial Accounting Standards (“SFAS”) No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets,” the account balances and activities of Jackson Hewitt have been segregated and reported as a discontinued operation for all periods presented. See Note 4 — Discontinued Operations for a more detailed discussion.

Changes in Accounting Policies
On March 9, 2004, the United States Securities and Exchange Commission (“SEC”) issued Staff Accounting Bulletin No. 105—Application of Accounting Principles to Loan Commitments (“SAB 105”). SAB 105 summarizes the views of the SEC staff regarding the application of generally accepted accounting principles to loan commitments accounted for as derivative instruments. The SEC staff believes that in recognizing a loan commitment, entities should not consider

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expected future cash flows related to the associated servicing of the loan until the servicing asset has been contractually separated from the underlying loan by sale or securitization of the loan with the servicing retained. The provisions of SAB 105 are applicable to all loan commitments accounted for as derivatives and entered into subsequent to March 31, 2004. The adoption of SAB 105 did not have a material impact on the Company’s consolidated results of operations, financial position or cash flows, as the Company’s preexisting accounting treatment for such loan commitments was consistent with the provisions of SAB 105.

2.  
Earnings Per Share

The following table sets forth the computation of basic and diluted earnings per share (“EPS”).

                                 
    Three Months Ended     Six Months Ended  
    June 30,     June 30,  
    2004     2003     2004     2003  
Income from continuing operations
  $ 493     $ 384     $ 870     $ 641  
Income (loss) from discontinued operations
          (2 )     64       50  
Gain on disposal of discontinued operations
    198             198        
 
                       
Net income
  $ 691     $ 382     $ 1,132     $ 691  
 
                       
Basic weighted average shares outstanding
    1,020       1,017       1,018       1,022  
Stock options, warrants and non-vested shares
    33       22       33       17  
Convertible debt  (*)
                5        
 
                       
Diluted weighted average shares outstanding
    1,053       1,039       1,056       1,039  
 
                       
Earnings per share:
                               
Basic
                               
Income from continuing operations
  $ 0.48     $ 0.38     $ 0.86     $ 0.63  
Income from discontinued operations
                0.06       0.05  
Gain on disposal of discontinued operations
    0.20             0.19        
 
                       
Net income
  $ 0.68     $ 0.38     $ 1.11     $ 0.68  
 
                       
Diluted
                               
Income from continuing operations
  $ 0.47     $ 0.37     $ 0.82     $ 0.62  
Income from discontinued operations
                0.06       0.05  
Gain on disposal of discontinued operations
    0.19             0.19        
 
                       
Net income
  $ 0.66     $ 0.37     $ 1.07     $ 0.67  
 
                       

(*)  
In the six months ended June 30, 2004, amount represents the dilutive impact of the Company’s zero coupon senior convertible contingent notes for the period during which the contingency provisions were satisfied (January 1 through February 13, 2004). The impact of the conversion on February 13, 2004 into shares of Cendant common stock is reflected within basic weighted average shares outstanding from the conversion date forward (22 million and 17 million shares in the three and six months ended June 30, 2004, respectively). The Company has additional contingently convertible debt, which has been excluded from the computation of weighted average shares outstanding as the related contingency provisions were not met during the respective periods. For the three and six months ended June 30, 2004 and 2003, the Company’s 3 7/8% convertible senior debentures, which may convert into as much as 33.4 million shares of Cendant common stock, are not reflected in basic or diluted weighted average shares outstanding. Additionally, basic and diluted weighted average shares outstanding for the three and six months ended June 30, 2003 did not reflect the potential issuance of 22 million shares relating to the then-outstanding balance of the Company’s zero coupon senior convertible contingent notes (which were converted in February 2004). See Note 9—Long-term Debt and Borrowing Arrangements for more information regarding these contingently convertible debt securities.

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The following table summarizes the Company’s outstanding common stock equivalents that were antidilutive and therefore excluded from the computation of diluted EPS.

                                 
    Three Months Ended     Six Months Ended  
    June 30,     June 30,  
    2004     2003     2004     2003  
Options  (a)
    22       123       23       131  
Warrants  (b)
          2             2  
Upper DECS  (c)
    36       40       37       40  

(a)  
The overall decrease in antidilutive options for the three and six months ended June 30, 2004 principally reflects a reduction in the total number of options outstanding from 219 million at June 30, 2003 to 160 million at June 30, 2004. The weighted average exercise price for antidilutive options for the three months ended June 30, 2004 and 2003 was $30.07 and $21.44, respectively. The weighted average exercise price for antidilutive options for the six months ended June 30, 2004 and 2003 was $29.95 and $21.02, respectively.
 
(b)  
The weighted average exercise price for antidilutive warrants for the three and six months ended June 30, 2003 was $21.31.
 
(c)  
The appreciation price for antidilutive Upper DECS for the three and six months ended June 30, 2004 and 2003 was $28.42.

3.  
Acquisitions

2004 Acquisitions
Trilegiant Loyalty Solutions. On January 30, 2004, the Company acquired Trilegiant Loyalty Solutions, Inc. (“TLS”), a wholly-owned subsidiary of TRL Group (formerly Trilegiant Corporation), for approximately $20 million in cash. TLS offers wholesale loyalty enhancement services primarily to credit card issuers. The Company has been consolidating the results of TLS (as a component of TRL Group) since July 1, 2003 pursuant to the application of Financial Accounting Standards Board (“FASB”) Interpretation No. 46, “Consolidation of Variable Interest Entities” (“FIN 46”). This acquisition resulted in goodwill of $7 million, none of which is expected to be deductible for tax purposes. Such goodwill was assigned to the Company’s Marketing Services segment, with the balance assigned to identifiable intangible assets having finite lives.

Sotheby’s International Realty. On February 17, 2004, the Company acquired the domestic residential real estate brokerage operations of Sotheby’s International Realty and obtained the rights to create a Sotheby’s International Realty franchise system pursuant to an agreement to license the Sotheby’s International Realty brand in exchange for a license fee to Sotheby’s Holdings, Inc., the former parent of Sotheby’s International Realty. Such license agreement has a 50-year initial term and a 50-year renewal option. The total cash purchase price for these transactions was approximately $100 million. These transactions resulted in goodwill (based on the preliminary allocation of the purchase price) of $71 million, all of which is expected to be deductible for tax purposes. Such goodwill was assigned to the Company’s Real Estate Franchise and Operations segment.

First Fleet Corporation. On February 27, 2004, the Company acquired First Fleet Corporation (“First Fleet”), a national provider of fleet management services to companies that maintain private truck fleets, for approximately $30 million cash. This acquisition resulted in goodwill (based on the preliminary allocation of the purchase price) of $18 million, none of which is expected to be deductible for tax purposes. Such goodwill was assigned to the Company’s Vehicle Services segment.

Landal Green Parks. On May 5, 2004, the Company acquired Landal Green Parks (“Landal”), a Dutch vacation rental company that specializes in the rental of privately owned vacation homes located in European holiday parks, for approximately $78 million in cash, net of cash acquired of $22 million. As part of this acquisition, the Company also assumed approximately $78 million of debt. This acquisition resulted in goodwill (based on the preliminary allocation of the purchase price) of $28 million, none of which is expected to be deductible for tax purposes. Such goodwill was assigned to the Company’s Hospitality Services segment.

Other. During 2004, the Company also acquired nine other real estate brokerage operations through its wholly-owned subsidiary, NRT Incorporated (“NRT”), for approximately $57 million in cash, which resulted in goodwill (based on the preliminary allocation of the purchase price) of $51 million that was assigned to the Company’s Real Estate Franchise and Operations segment. The acquisition of real estate brokerages by NRT is a core part of its growth strategy. In addition, the Company acquired 13 other individually non-significant businesses during 2004 for aggregate consideration of approximately $72 million in cash, which resulted in goodwill (based on the preliminary allocation of the purchase price) of $60 million that was assigned to the Company’s Travel Distribution Services ($44 million), Vehicle Services ($12 million) and Mortgage Services ($4 million) segments. These acquisitions were not significant to the Company’s results of operations, financial position or cash flows.

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Utilization of Purchase Acquisition Liabilities for Exiting Activities
In connection with the Company’s November 2002 acquisition of substantially all of the domestic assets of the vehicle rental business of Budget Group, Inc. (“Budget”), as well as selected international operations, the Company established the following purchase accounting liabilities for costs associated with exiting activities that are currently in progress. These exiting activities were formally committed to by the Company’s management in connection with strategic initiatives primarily aimed at creating synergies between the cost structures of the Company and the acquired entity. The recognition of such costs and the corresponding utilization are summarized by category as follows:

                                 
    Personnel     Contract     Facility        
    Related     Termination     Related     Total  
Cost and balance at December 31, 2002
  $ 35     $ 6     $ 7     $ 48  
Cash payments
    (28 )           (4 )     (32 )
Additions
    6             14       20  
 
                       
Balance at December 31, 2003
    13       6       17       36  
Cash payments
    (7 )     (6 )     (4 )     (17 )
 
                       
Balance at June 30, 2004
  $ 6     $     $ 13     $ 19  
 
                       

The principal cost reduction opportunity resulting from these exit activities is the relocation of the corporate headquarters of Budget. In connection with this initiative, the Company has relocated selected Budget employees, involuntarily terminated other Budget employees and abandoned certain facilities primarily related to reservation processing and administrative functions. As a result, the Company incurred severance and other personnel costs related to the involuntary termination or relocation of employees, as well as facility-related costs primarily representing future lease payments for abandoned facilities. The adjustments recorded during 2003 represent the finalization of estimates made at the time of acquisition. The Company formally communicated the termination of employment to approximately 1,800 employees, representing a wide range of employee groups, and as of June 30, 2004, the Company had terminated substantially all of these employees. The Company anticipates that the majority of the remaining personnel-related costs will be paid during 2004 and that the majority of the remaining facility-related costs will be paid through 2007.

Acquisition and Integration Related Costs
During the three and six months ended June 30, 2004, the Company incurred $7 million and $14 million, respectively, of acquisition and integration related costs, of which $4 million and $8 million, respectively, represented the non-cash amortization of the contractual pendings and listings intangible asset. The remaining costs ($3 million and $6 million during the three and six months ended June 30, 2004, respectively) primarily related to the integration of Budget’s information technology systems with the Company’s platform and the integration of real estate brokerages acquired by NRT.

During the three and six months ended June 30, 2003, the Company incurred $12 million and $22 million, respectively, of acquisition and integration related costs, of which $4 million and $7 million, respectively, represented the non-cash amortization of the contractual pendings and listings intangible asset. The remaining costs ($8 million and $15 million during the three and six months ended June 30, 2003, respectively) primarily related to the integration of Budget’s information technology systems with the Company’s platform and the integration of real estate brokerages acquired by NRT.

4.  
Discontinued Operations

As previously discussed in Note 1, on June 25, 2004, the Company completed the IPO of its tax preparation business, Jackson Hewitt, a then wholly-owned subsidiary of the Company within its former Financial Services segment (which was renamed as the Marketing Services segment upon the completion of the IPO). In connection with the IPO, the Company received $777 million in cash and recorded an after-tax gain of $198 million.

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Summarized statement of income data for Jackson Hewitt consisted of:

                                 
    Three Months Ended     Six Months Ended  
    June 30,     June 30,  
    2004     2003     2004     2003  
Net revenues
  $ 25     $ 26     $ 194     $ 159  
 
                       
Income (loss) from discontinued operations:
                               
Income (loss) before income taxes
  $     $ (3 )   $ 106     $ 83  
Provision (benefit) for income taxes
          (1 )     42       33  
 
                       
Income (loss) from discontinued operations, net of tax
  $     $ (2 )   $ 64     $ 50  
 
                       
Gain on disposal of discontinued operations:
                               
Gain on disposal of discontinued operations
  $ 251             $ 251          
Provision for income taxes
    53               53          
 
                           
Gain on disposal of discontinued operations, net of tax
  $ 198             $ 198          
 
                           

Summarized balance sheet data for Jackson Hewitt consisted of:

         
    December 31,  
    2003  
Assets of discontinued operations:
       
Current assets
  $ 12  
Property and equipment
    40  
Goodwill
    403  
Other assets
    101  
 
     
Total assets of discontinued operations
  $ 556  
 
     
Liabilities of discontinued operations:
       
Current liabilities
  $ 21  
Other liabilities
    40  
 
     
Total liabilities of discontinued operations
  $ 61  
 
     

As Jackson Hewitt was sold on June 25, 2004, there is no balance sheet data to present as of June 30, 2004.

5.  
Intangible Assets

Intangible assets consisted of:

                                                 
    As of June 30, 2004     As of December 31, 2003  
    Gross             Net     Gross             Net  
    Carrying     Accumulated     Carrying     Carrying     Accumulated     Carrying  
    Amount     Amortization     Amount     Amount     Amortization     Amount  
Amortized Intangible Assets
Franchise agreements
  $ 1,140     $ 348     $ 792     $ 1,141     $ 330     $ 811  
Customer lists
    551       151       400       543       149       394  
Pendings and listings
    17       12       5       22       17       5  
Other
    213       47       166       139       41       98  
 
                                   
 
  $ 1,921     $ 558     $ 1,363     $ 1,845     $ 537     $ 1,308  
 
                                   
Unamortized Intangible Assets
Goodwill
  $ 10,989                     $ 10,716                  
 
                                           
Trademarks  (*)
  $ 1,107                     $ 1,003                  
 
                                           

(*)  
The change in the balance at June 30, 2004 principally reflects the Company’s purchase of Marriott International Inc.’s interest in Two Flags Joint Venture LLC in April 2004, which provided the Company with the exclusive rights to the domestic Ramada and Days Inn trademarks.

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The changes in the carrying amount of goodwill were as follows:

                                         
            Goodwill     Adjustments     Foreign        
    Balance at     Acquired     to Goodwill     Exchange     Balance at  
    January 1,     during     Acquired     and     June 30,  
    2004     2004     during 2003     Other     2004  
Real Estate Franchise and Operations
  $ 2,696     $ 122 (a)   $ 7 (b)   $ 2     $ 2,827  
Mortgage Services
    80       4 (b)                 84  
Hospitality Services
    2,514       28 (c)           24       2,566  
Travel Distribution Services
    2,555       44 (d)     8 (g)     (2 )     2,605  
Vehicle Services
    2,653       30 (e)           (1 )     2,682  
Marketing Services
    218       7 (f)                 225  
 
                             
Total Company
  $ 10,716     $ 235     $ 15     $ 23     $ 10,989  
 
                             

(a)  
Relates to the acquisitions of Sotheby’s International Realty and real estate brokerages by NRT (January 2004 and forward).
 
(b)  
Relates to the acquisitions of real estate brokerages by NRT (April 2003 and forward).
 
(c)  
Relates to the acquisition of Landal.
 
(d)  
Primarily relates to the acquisition of Flairview Travel (April 2004).
 
(e)  
Primarily relates to the acquisitions of First Fleet and Budget licensees (February 2004 and forward).
 
(f)  
Relates to the acquisition of TLS.
 
(g)  
Relates to the acquisition of Travel 2/Travel 4 (November 2003).

Amortization expense relating to all intangible assets, excluding mortgage servicing rights (See Note 6—Mortgage Activities), was as follows:

                                 
    Three Months Ended     Six Months Ended  
    June 30,     June 30,  
    2004     2003     2004     2003  
Franchise agreements
  $ 9     $ 9     $ 18     $ 18  
Customer lists
    9       9       18       18  
Pendings and listings
    4       4       8       7  
Other
    5       2       8       5  
 
                       
Total
  $ 27     $ 24     $ 52     $ 48  
 
                       

Based on the Company’s amortizable intangible assets (excluding mortgage servicing rights) as of June 30, 2004, the Company expects related amortization expense for the remainder of 2004 and the five succeeding fiscal years to approximate $50 million, $80 million, $80 million, $70 million, $60 million and $60 million, respectively.

6.  
Mortgage Activities

The activity in the Company’s residential mortgage loan servicing portfolio consisted of:

                 
    Six Months Ended  
    June 30,  
    2004     2003  
Balance, January 1,
  $ 136,427     $ 114,079  
Additions
    20,013       31,935  
Payoffs/curtailments
    (17,362 )     (27,802 )
Purchases, net
    2,847       9,203  
 
           
Balance, June 30,(*)
  $ 141,925     $ 127,415  
 
           

(*)  
Does not include approximately $2.4 billion and $1.9 billion of home equity loans serviced by the Company as of June 30, 2004 and 2003, respectively. The weighted average note rate on all the underlying mortgages within the Company’s servicing portfolio was 5.2% and 5.7% as of June 30, 2004 and 2003, respectively.

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Approximately $6.1 billion (approximately 4%) of loans within the Company’s servicing portfolio as of June 30, 2004 were sold with recourse. The majority of the loans sold with recourse (approximately $5.6 billion of the $6.1 billion) represent sales under a program where the Company retains the credit risk for a limited period of time and only for a specific default event. The retained credit risk represents the unpaid principal balance of the mortgage loans. For these loans, the Company records an allowance (equal to the fair value of the recourse obligation) for estimated losses. At June 30, 2004, the allowance approximated $10 million. There was no significant activity that caused the Company to utilize this provision during the three or six months ended June 30, 2004 and 2003.

The activity in the Company’s capitalized mortgage servicing rights (“MSR”) asset consisted of:

                 
    Six Months Ended  
    June 30,  
    2004     2003  
Balance, January 1,
  $ 2,015     $ 1,883  
Additions, net
    281       465  
Changes in fair value
          (127 )
Amortization
    (157 )     (296 )
Sales
    (3 )     (8 )
Permanent impairment
    (10 )     (160 )
 
           
Balance, June 30,
    2,126       1,757  
 
           
Valuation Allowance
               
Balance, January 1,
    (374 )     (503 )
Recovery of (provision for) impairment
    92       (157 )
Reductions
    1       3  
Permanent impairment
    10       160  
 
           
Balance, June 30,
    (271 )     (497 )
 
           
Mortgage Servicing Rights, net
  $ 1,855     $ 1,260  
 
           

The MSR asset is subject to substantial interest rate risk as the mortgage notes underlying the asset permit the borrowers to prepay the loans. Therefore, the value of the MSR asset tends to diminish in periods of declining interest rates (as prepayments increase) and increase in periods of rising interest rates (as prepayments decrease). The Company primarily uses a combination of derivative instruments to offset expected changes in fair value of its MSR asset that could affect reported earnings. Beginning in 2004, the Company changed its hedge accounting policy by designating the full change in fair value of the MSR asset as its hedged risk. As a result of this change, the Company discontinued hedge accounting until such time that the documentation required to support the assessment of hedge effectiveness on a full fair value basis could be completed. This documentation was not completed during the six months ended June 30, 2004; therefore, all of the derivatives associated with the MSR asset were designated as freestanding during such period. The net activity in the Company’s derivatives related to mortgage servicing rights consisted of:

                 
    Six Months Ended  
    June 30,  
    2004     2003  
Net balance, January 1, (*)
  $ 85     $ 385  
Additions, net
    238       255  
Changes in fair value
    (170 )     259  
Sales/proceeds received
    (129 )     (781 )
 
           
Net balance, June 30, (*)
  $ 24     $ 118  
 
           

(*)  
At January 1, 2004, the net balance represents the gross asset of $316 million net of the gross liability of $231 million. At June 30, 2004, the net balance represents the gross asset of $54 million net of the gross liability of $30 million. The gross asset and liability amounts are recorded within other assets under management and mortgage programs and other liabilities under management and mortgage programs, respectively, on the Company’s Consolidated Condensed Balance Sheets.

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The net impact to the Company’s Consolidated Condensed Statements of Income resulting from changes in the fair value of the Company’s MSR asset and the related derivatives was as follows:

                                 
    Three Months Ended     Six Months Ended  
    June 30,     June 30,  
    2004     2003     2004     2003  
Adjustment of MSR asset under hedge accounting
  $     $ (139 )   $     $ (127 )
Net gain (loss) on derivatives related to MSR asset
    (341 )     208       (170 )     259  
 
                       
Net gain (loss)
    (341 )     69       (170 )     132  
Recovery of (provision for) MSR asset valuation allowance
    284       (96 )     92       (157 )
 
                       
Net impact
  $ (57 )   $ (27 )   $ (78 )   $ (25 )
 
                       

Based upon the composition of the portfolio as of June 30, 2004 (and other assumptions regarding interest rates and prepayment speeds), the Company expects MSR amortization expense for the remainder of 2004 and the five succeeding fiscal years to approximate $140 million, $270 million, $240 million, $210 million, $180 million and $160 million, respectively. As of June 30, 2004, the MSR portfolio had a weighted average life of approximately 5.9 years.

7.  
Vehicle Rental and Leasing Activities

The components of the Company’s vehicle-related assets under management and mortgage programs are as follows:

                                 
    As of     As of  
    June 30, 2004     December 31, 2003  
    Rental     Leasing     Rental     Leasing  
Rental vehicles
  $ 7,854     $     $ 6,177     $  
Vehicles under open-end operating leases
          5,978             5,429  
Vehicles under closed-end operating leases
          178             156  
 
                       
Vehicles held for rental/leasing
    7,854       6,156       6,177       5,585  
Vehicles held for sale
    35       14       58       13  
 
                       
 
    7,889       6,170       6,235       5,598  
Less: Accumulated depreciation
    (649 )     (2,537 )     (525 )     (2,323 )
 
                       
Total investment in vehicles, net
    7,240       3,633       5,710       3,275  
Plus: Investment in Cendant Rental Car Funding (AESOP) LLC
    351             361        
Plus: Receivables under direct financing leases
          132             129  
Plus: Fuel card related receivables
          399             282  
Plus: Receivables from manufacturers
    200             386        
 
                       
Total vehicle-related, net
  $ 7,791     $ 4,164     $ 6,457     $ 3,686  
 
                       

The components of vehicle depreciation, lease charges and interest, net are summarized below:

                                                                 
    Three Months Ended June 30,     Six Months Ended June 30,  
    2004     2003     2004     2003  
    Rental     Leasing     Rental     Leasing     Rental     Leasing     Rental     Leasing  
Depreciation expense
  $ 222     $ 292     $ 229     $ 274     $ 450     $ 572     $ 445     $ 544  
Interest expense, net
    66       27       67       21       129       50       124       44  
Lease charges
    13             12             27             33        
(Gain) loss on sales of vehicles, net
    (17 )     (1 )     14       1       (12 )     (1 )     23       1  
 
                                               
Total
  $ 284     $ 318     $ 322     $ 296     $ 594     $ 621     $ 625     $ 589  
 
                                               

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8.  
Accounts Payable and Other Current Liabilities

Accounts payable and other current liabilities consisted of:

                 
    As of     As of  
    June 30,     December 31,  
    2004     2003  
Accounts payable
  $ 1,458     $ 1,142  
Accrued payroll and related
    586       672  
Acquisition and integration-related
    284       332  
Income taxes payable
    566       588  
Other
    1,864       1,934  
 
           
 
  $ 4,758     $ 4,668  
 
           

9.  
Long-term Debt and Borrowing Arrangements

Long-term debt consisted of:

                     
        As of     As of  
        June 30,     December 31,  
    Maturity Date   2004     2003  
Term notes:
                   
11% senior subordinated notes  (a)
  n/a   $     $ 333  
6  7/8% notes
  August 2006     849       849  
4.89% notes  (b)
  August 2006     100        
6  1/4% notes
  January 2008     797       797  
6  1/4% notes
  March 2010     348       348  
7  3/8% notes
  January 2013     1,190       1,190  
7  1/8% notes
  March 2015     250       250  
Contingently convertible debt securities:
                   
Zero coupon senior convertible contingent notes  (c)
  n/a           430  
Zero coupon convertible debentures
  n/a           7  
3  7/8% convertible senior debentures
  November 2004(*)     804       804  
Other:
                   
Net hedging gains (losses)  (d)
        (41 )     31  
Other  (e)
        320       100  
 
               
Total long-term debt, excluding Upper DECS
        4,617       5,139  
Less: Current portion  (f)
        1,082       1,629  
 
               
Long-term debt, excluding Upper DECS
        3,535       3,510  
Upper DECS  (b)
              863  
 
               
Long-term debt, including Upper DECS
      $ 3,535     $ 4,373  
 
               

(*)  
Indicates earliest mandatory redemption date.
 
(a)  
The Company redeemed these notes on May 3, 2004 for $345 million in cash, including accrued interest.
 
(b)  
On May 10, 2004, the Company’s outstanding 6.75% senior notes that formed a part of the Upper DECS were successfully remarketed. Accordingly, the interest rate was reset to 4.89%. The Company did not receive any proceeds from the remarketing. Rather, the proceeds generated from the remarketing were utilized to purchase a portfolio of U.S. Treasury securities, which is pledged to the Company as collateral for the forward purchase contracts that also form a part of the Upper DECS and that require holders of the Upper DECS to purchase shares of Cendant common stock on August 17, 2004. In connection with such remarketing, the Company purchased and retired $763 million of the senior notes for $778 million in cash and recorded a loss of $18 million on the early extinguishment. Under the forward purchase contracts, on August 17, 2004, Cendant will receive $863 million in cash, issue between 30.3 million and 40.1 million shares of Cendant common stock (dependant upon Cendant’s common stock price) and record an $863 million increase in stockholders’ equity.
 
(c)  
During first quarter 2004, the Company announced its intention to redeem these notes. As a result, holders had the right to convert their notes into shares of Cendant common stock. Virtually all holders elected to convert their notes. Accordingly, the Company issued approximately 22 million shares in exchange for approximately $430 million in notes (carrying value) during February 2004 (see Note 12—Stockholders’ Equity).

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(d)  
As of June 30, 2004, the balance represented $213 million of mark-to-market adjustments on current interest rate hedges. Such losses were partially offset by $172 million of realized gains resulting from the termination of interest rate hedges, which will be amortized by the Company as a reduction to future interest expense. As of December 31, 2003, the balance represented $201 million of realized gains resulting from the termination of interest rate hedges, which were partially offset by $170 million of mark-to-market adjustments on other interest rate hedges.
 
(e)  
As of June 30, 2004, this balance included a $205 million note issued in April 2004 as consideration for the purchase of Marriott International, Inc.’s interest in Two Flags Joint Venture LLC. The Company intends to repay this note no later than third quarter 2004.
 
(f)  
The balance as of June 30, 2004 included the $804 million 3  7/8% convertible senior debentures and the $205 million note payable to Marriott International, Inc. The balance as of December 31, 2003 included the $333 million 11% senior subordinated notes, the $430 million zero coupon senior convertible contingent notes, the $7 million zero coupon convertible debentures and the $804 million 3  7/8% convertible senior debentures.

Aggregate maturities of debt based upon maturity or earliest mandatory redemption dates are as follows:

         
    As of  
    June 30,  
    2004  
Within 1 year  (a)
  $ 1,082  
Between 1 and 2 years
    18  
Between 2 and 3 years
    1,002  
Between 3 and 4 years
    791  
Between 4 and 5 years
    2  
Thereafter
    1,722  
 
     
 
  $ 4,617  
 
     

(a)  
Includes $804 million related to the 3 7/8% convertible senior debentures, which may be converted into shares of Cendant common stock rather than be redeemed in cash if the price of such stock exceeds the stipulated thresholds or upon the Company’s exercise of its call provisions.

3 7/8% Convertible Senior Debentures Call Spread Options
Although no assurances can be given, the Company plans to redeem its 3 7/8% convertible senior debentures in November 2004. In connection with such redemption, holders may elect to convert their debentures into 41.58 shares of Cendant common stock (33.4 million shares in the aggregate). The Company estimates that, as of November 27, 2004 (the date on which the debentures become redeemable at the Company’s option), holders would convert their debentures into shares of Cendant common stock if such stock were trading at or above a price of $24.50 per share. In order to offset a portion of the dilution that would occur if the holders of the debentures elect to convert their debentures in connection with the Company’s anticipated redemption thereof in November 2004, the Company purchased call spread options on April 30, 2004 covering 16.3 million of the 33.4 million shares issuable upon conversion. The call spread options have a lower strike price of $24.50 and a higher strike price of $28.50. The call spread options will settle in November and December 2004 either by modified physical settlement, net cash settlement or net share settlement, at the Company’s election. Modified physical settlement would result in the Company receiving a maximum of approximately 16.3 million shares, to the extent the Cendant common stock price is above $24.50, plus to the extent that the share price is in excess of $28.50, the Company would pay an amount equal to the difference between the market price and $28.50. Net cash settlement of the call spread options would result in the Company receiving an amount ranging from zero (if the price of Cendant common stock is at or below $24.50) to a maximum of $65.3 million (if the price of Cendant common stock is at or above $28.50). Net share settlement would result in the Company receiving up to approximately 2.3 million shares of Cendant common stock. The call spread options, costing $23 million, are accounted for as a capital transaction and included as a component of stockholders’ equity.

At June 30, 2004, the credit facilities available to the Company at the corporate level included:

                                 
    Total     Borrowings     Letters of     Available  
    Capacity     Outstanding     Credit Issued     Capacity  
Maturing in December 2005  (a)
  $ 2,900     $     $ 1,459     $ 1,441  

(a)  
The Company has the ability to issue an additional $291 million of letters of credit under this facility.

As of June 30, 2004, the Company also had $400 million of availability for public debt or equity issuances under a shelf registration statement.

At June 30, 2004, the Company was in compliance with all financial covenants of its material debt instruments and credit facilities.

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10.  
Debt Under Management and Mortgage Programs and Borrowing Arrangements

Debt under management and mortgage programs (including related party debt due to Cendant Rental Car Funding (AESOP) LLC) consisted of:

                 
    As of     As of  
    June 30,     December 31,  
    2004     2003  
Asset-Backed Debt:
               
Vehicle rental program
               
Cendant Rental Car Funding (AESOP) LLC  (a)
  $ 6,646     $ 5,644  
Other
    810       651  
Vehicle management program  (b)
    3,454       3,118  
Mortgage program  (c)
    1,913       1,651  
Timeshare program  (d)
    1,365       1,109  
Relocation program
    400       400  
Vacation rental program  (e)
    75        
 
           
 
    14,663       12,573  
 
           
Unsecured Debt:
               
Term notes
    1,838       1,916  
Commercial paper
    407       164  
Other
    245       132  
 
           
 
    2,490       2,212  
 
           
Total debt under management and mortgage programs
  $ 17,153     $ 14,785  
 
           

(a)  
The change in the balance at June 30, 2004 principally reflects the issuance of term notes at various interest rates to support the acquisition of vehicles used in the Company’s vehicle rental business.
 
(b)  
The change in the balance at June 30, 2004 principally reflects debt assumed in connection with the Company’s acquisition of First Fleet.
 
(c)  
The change in the balance at June 30, 2004 primarily reflects net commercial paper borrowings of $607 million, partially offset by the January 2004 repayment of $350 million of medium-term notes.
 
(d)  
The change in the balance at June 30, 2004 primarily reflects borrowings under an asset-linked facility to support the creation of consumer notes receivable and the acquisition of timeshare properties related to the Company’s timeshare development business, which replaced a $275 million term loan with $219 million outstanding as of December 31, 2003. Borrowings under the Company’s asset-linked facility represent bank debt with a three-year term bearing interest at a rate of LIBOR plus 62.5 basis points, based on the Company’s current credit ratings.
 
(e)  
This amount represents debt under management and management programs assumed in connection with the acquisition of Landal. See Note 3— Acquisitions for further information regarding the acquisition of Landal.

The following table provides the contractual maturities for debt under management and mortgage programs (including related party debt due to Cendant Rental Car Funding (AESOP) LLC) at June 30, 2004 (except for notes issued under the Company’s vehicle management and certain of the Company’s timeshare programs, where the underlying indentures require payments based on cash inflows relating to the corresponding assets under management and mortgage programs and for which estimates of repayments have been used):

                         
    Asset-Backed     Unsecured     Total  
Within 1 year
  $ 4,106     $ 805     $ 4,911  
Between 1 and 2 years
    3,164       35       3,199  
Between 2 and 3 years
    3,582       168       3,750  
Between 3 and 4 years
    1,540       448       1,988  
Between 4 and 5 years
    1,716       183       1,899  
Thereafter
    555       851       1,406  
 
                 
 
  $ 14,663     $ 2,490     $ 17,153  
 
                 

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As of June 30, 2004, available funding under the Company’s asset-backed debt programs and committed credit facilities (including related party debt due to Cendant Rental Car Funding (AESOP) LLC) related to the Company’s management and mortgage programs consisted of:

                         
    Total     Outstanding     Available  
    Capacity     Borrowings     Capacity  
Asset-Backed Funding Arrangements  (a)
                       
Vehicle rental program
                       
Cendant Rental Car Funding (AESOP) LLC  (b)
  $ 7,361     $ 6,646     $ 715  
Other  (c)
    1,129       810       319  
Vehicle management program  (d)
    3,743       3,454       289  
Mortgage program  (e)
    3,116       1,913       1,203  
Timeshare program  (f)
    2,160       1,365       795  
Relocation program  (g)
    600       400       200  
Vacation rental program
    75       75        
 
                 
 
    18,184       14,663       3,521  
 
                 
Committed Credit Facilities  (h)
                       
Maturing in June 2007
    1,250             1,250  
 
                 
 
  $ 19,434     $ 14,663     $ 4,771  
 
                 

(a)  
Capacity is subject to maintaining sufficient assets to collateralize debt.
 
(b)  
The outstanding debt is collateralized by approximately $6.7 billion of underlying vehicles and related assets.
 
(c)  
The outstanding debt is collateralized by approximately $1.0 billion of underlying vehicles and related assets.
 
(d)  
The outstanding debt is collateralized by approximately $4.0 billion of leased vehicles and related assets.
 
(e)  
The outstanding debt is collateralized by approximately $2.0 billion of underlying mortgage loans.
 
(f)  
The outstanding debt is collateralized by approximately $2.2 billion of timeshare-related assets. Borrowings under the Company’s asset-linked facility ($425 million) are also recourse to Cendant.
 
(g)  
The outstanding debt is collateralized by $475 million of underlying relocation receivables and related assets.
 
(h)  
These committed credit facilities were entered into by and are for the exclusive use of PHH Corporation (“PHH”), a subsidiary of the Company.

As of June 30, 2004, the Company also had $874 million of availability for public debt issuances under a shelf registration statement at its PHH subsidiary.

At June 30, 2004, the Company was in compliance with all financial covenants of its material debt instruments and credit facilities related to management and mortgage programs.

11.  
Commitments and Contingencies

The June 1999 disposition of the Company’s fleet businesses was structured as a tax-free reorganization and, accordingly, no tax provision was recorded on a majority of the gain. However, pursuant to an interpretive ruling, the Internal Revenue Service (“IRS”) has subsequently taken the position that similarly structured transactions do not qualify as tax-free reorganizations under the Internal Revenue Code Section 368(a)(1)(A). If upon final determination, the transaction is not considered a tax-free reorganization, the Company may have to record a tax charge of up to $270 million, depending upon certain factors. Any cash payments that would be made in connection with this charge are not expected to be significant, as the Company would use its net operating losses as an offset to the charge. Notwithstanding the IRS interpretive ruling, the Company believes that, based upon analysis of current tax law, its position would prevail, if challenged.

The Company is involved in litigation asserting claims associated with accounting irregularities discovered in 1998 at former CUC business units outside of the principal common stockholder class action litigation. While the Company has an accrued liability of approximately $90 million recorded on its Consolidated Condensed Balance Sheet as of June 30, 2004 for these claims based upon its best estimates, it does not believe that it is feasible to predict or determine the final outcome or resolution of these unresolved proceedings. An adverse outcome from such unresolved proceedings could be material with respect to earnings in any given reporting period. However, the Company does not believe that the impact of such unresolved proceedings should result in a material liability to the Company in relation to its consolidated financial position or liquidity.

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The Company is involved in other pending litigation, which, in the opinion of management, should not have a material adverse effect on the Company’s consolidated results of operations, financial position or cash flows.

12.  
Stockholders’ Equity

Dividend Payments
During the six months ended June 30, 2004, the Company paid quarterly cash dividends on March 16, 2004 and June 15, 2004 of $0.07 per share each ($144 million in the aggregate) to Cendant common stockholders of record on February 23, 2004 and May 24, 2004, respectively.

Share Repurchases
During the six months ended June 30, 2004, the Company used $566 million of available cash and $396 million of proceeds primarily received in connection with option exercises to repurchase $962 million (approximately 42.1 million shares) of Cendant common stock under its common stock repurchase program. During the six months ended June 30, 2003, the Company used $335 million of available cash and $126 million of proceeds primarily received in connection with option exercises to repurchase $461 million (approximately 32.3 million shares) of Cendant common stock under its common stock repurchase program.

Share Issuances
As previously discussed in Note 9—Long-term Debt and Borrowing Arrangements, during the six months ended June 30, 2004, the Company announced its intention to redeem its $430 million outstanding zero coupon senior convertible contingent notes for cash. As a result, holders had the right to convert their notes into shares of Cendant common stock. Virtually all holders elected to convert their notes. Accordingly, the Company issued approximately 22 million shares in exchange for approximately $430 million in notes (carrying value) during February 2004. The Company used the cash that otherwise would have been used to redeem these notes to repurchase shares in the open market.

Comprehensive Income
The components of comprehensive income are summarized as follows:

                                 
    Three Months Ended     Six Months Ended  
    June 30,     June 30,  
    2004     2003     2004     2003  
Net income
  $ 691     $ 382     $ 1,132     $ 691  
Other comprehensive income (loss):
                               
Currency translation adjustments
    (14 )     50       (20 )     68  
Unrealized gains (losses), net of tax:
                               
Cash flow hedges
    47       8       33       10  
Available-for-sale securities
    (2 )     (2 )     (6 )     (4 )
Reclassification of realized holding gains, net of tax
    (5 )           (25 )      
 
                       
Total comprehensive income
  $ 717     $ 438     $ 1,114     $ 765  
 
                       

The after-tax components of accumulated other comprehensive income are as follows:

                                         
                    Unrealized              
            Unrealized     Gains (Losses)     Minimum     Accumulated  
    Currency     Gains (Losses)     on Available-     Pension     Other  
    Translation     on Cash Flow     for-Sale     Liability     Comprehensive  
    Adjustments     Hedges     Securities     Adjustment     Income (Loss)  
Balance, January 1, 2004
  $ 224     $ (3 )   $ 46     $ (58 )   $ 209  
Current period change
    (20 )     33       (31 )           (18 )
 
                             
Balance, June 30, 2004
  $ 204     $ 30     $ 15     $ (58 )   $ 191  
 
                             

All components of accumulated other comprehensive income are net of tax except for currency translation adjustments, which exclude income taxes related to indefinite investments in foreign subsidiaries.

13.  
Stock-Based Compensation

On January 1, 2003, the Company began applying the fair value method of accounting provisions of SFAS No. 123, “Accounting for Stock-Based Compensation.” Accordingly, the three and six months ended June 30, 2004 results reflect

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pretax stock-based compensation expense of approximately $9 million and $15 million, respectively, principally in connection with restricted stock units granted to employees. As of June 30, 2004, approximately 17 million restricted stock units, with a weighted average grant price of $20.78, were outstanding. The related deferred compensation balance, which is recorded as a reduction to additional paid-in-capital on the Consolidated Condensed Balance Sheets, approximated $339 million and $73 million at June 30, 2004 and December 31, 2003, respectively. This deferred compensation balance will be amortized to expense over the remaining vesting period of the restricted stock units.

The following table illustrates the effect on net income and earnings per share as if the fair value based method had been applied by the Company to all employee stock awards granted (including those granted prior to January 1, 2003 for which the Company has not recorded compensation expense):

                                 
    Three Months Ended     Six Months Ended  
    June 30,     June 30,  
    2004     2003     2004     2003  
Reported net income
  $ 691     $ 382     $ 1,132     $ 691  
Add back: Stock-based employee compensation expense included in reported net income, net of tax
    6       3       9       3  
Less: Total stock-based employee compensation expense determined under the fair value based method for all awards, net of tax   (a)
    (6 )     (13 )     (10 )     (23 )
 
                       
Pro forma net income
  $ 691     $ 372     $ 1,131     $ 671  
 
                       
Net income per share:
                               
Reported
                               
Basic
  $ 0.68     $ 0.38     $ 1.11     $ 0.68  
Diluted
    0.66       0.37       1.07       0.67  
Pro Forma
                               
Basic
  $ 0.68     $ 0.37     $ 1.11     $ 0.66  
Diluted
    0.66       0.36       1.07       0.65  

(a)  
Pro forma compensation expense reflected for grants awarded prior to January 1, 2003 is not indicative of future compensation expense that would be recorded by the Company, as future expense will vary based upon factors such as the type of award granted by the Company and the then-current fair market value of such award.

14.  
TRL Group, Inc. (formerly Trilegiant Corporation)

On January 30, 2004, Trilegiant Corporation changed its legal name to TRL Group, Inc. (“TRL Group”).

Prior to January 30, 2004, TRL Group operated membership-based clubs and programs and other incentive-based loyalty programs through an outsourcing arrangement with Cendant whereby Cendant licensed TRL Group the right to market products to new members utilizing certain assets of Cendant’s individual membership business. Accordingly, Cendant collected membership fees from, and was obligated to provide services to, members of its individual membership business that existed as of July 2, 2001, including their renewals, and TRL Group provided fulfillment services for these members in exchange for a servicing fee paid by Cendant. Furthermore, TRL Group collected the membership fees from, and was obligated to provide membership benefits to, any members who joined the membership-based clubs and programs and all other incentive programs subsequent to July 2, 2001 and recognized the related revenue and expenses. Accordingly, similar to Cendant’s franchise businesses, Cendant received a royalty from TRL Group on all revenue generated by TRL Group’s new members. The assets licensed to TRL Group included various tradenames, trademarks, logos, service marks and other intellectual property relating to its membership business.

During 2003, Cendant performed a strategic review of the TRL Group membership business, Cendant’s existing membership business and Cendant’s loyalty/insurance marketing business, which provides enhancement packages for financial institutions and marketing for accidental death and dismemberment insurance and certain other insurance products. Upon completion of such review, Cendant concluded that it could achieve certain revenue and expense synergies by combining its loyalty/insurance marketing business with the new-member marketing performed by TRL Group. Additionally, as a result of the adoption of FIN 46, the Company has been consolidating the results of TRL Group since July 1, 2003 even though it did not have managerial control of the entity. Therefore, in an effort to achieve the revenue and expense synergies identified in Cendant’s strategic review and to obtain managerial control over an entity whose results were being consolidated, Cendant and TRL Group agreed to amend their contractual relationship by

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terminating the contractual rights, intellectual property license and third party administrator arrangements that Cendant had previously entered into with TRL Group in 2001.

In connection with this new relationship, Cendant (i) terminated leases of Cendant assets by TRL Group, (ii) terminated the original third party administration agreement, (iii) entered into a new third party administration agreement whereby Cendant will perform fulfillment services for TRL Group, (iv) leased certain TRL Group fixed assets from TRL Group, (v) offered employment to substantially all of TRL Group’s employees and (vi) entered into other incidental agreements. These contracts were negotiated on an arm’s-length basis and have terms that Cendant’s management believes are reasonable from an economic standpoint and consistent with what management would expect from similar arrangements with other non-affiliated parties. None of these agreements had an impact on the Company’s Consolidated Condensed Financial Statements as the Company continues to consolidate TRL Group subsequent to this transaction. In connection with the TRL Group transaction, the parties agreed to liquidate and dissolve TRL Group in an orderly fashion when and if the number of TRL Group members decreases below 1.3 million, provided that such dissolution may not occur prior to January 2007.

Cendant paid $13 million in cash on January 30, 2004 for the contract termination, regained exclusive access to the various tradenames, trademarks, logos, service marks and other intellectual property that it had previously licensed to TRL Group for its use in marketing to new members and now has managerial control of TRL Group through its majority representation on the TRL Group board of directors. TRL Group will continue to service and collect membership fees from its members to whom it marketed through January 29, 2004, including their renewals. Cendant will provide fulfillment services (including collecting cash, paying commissions, processing refunds, providing membership services and benefits and maintaining specified service level standards) for TRL Group’s members in exchange for a servicing fee. TRL Group will no longer have the ability to market to new members; rather, Cendant will begin to market to new members under the Trilegiant tradename. Immediately following consummation of this transaction, Cendant owned approximately 43% of TRL Group on a fully diluted basis and as of June 30, 2004, Cendant’s equity ownership interest in TRL Group approximated 44% on a fully diluted basis.

Although the Company did not begin to consolidate the account balances and transactions of TRL Group until July 1, 2003 (pursuant to the adoption of FIN 46), the Company’s Consolidated Condensed Statements of Income for the three and six months ended June 30, 2003 do reflect the activity between Cendant and TRL Group pursuant to the terms of the outsourcing arrangement. Accordingly, the Company recorded revenues of $16 million and $33 million (representing royalties, licensing and leasing fees and travel agency fees) and expenses of $37 million and $76 million (relating to fulfillment services and the amortization of the marketing advance made in 2001) during the three and six months ended June 30, 2003, respectively.

During the three and six months ended June 30, 2004 (periods during which TRL Group is consolidated), TRL Group contributed revenues of $119 million and $242 million, respectively, and expenses of $69 million and $171 million, respectively (on a stand-alone basis before eliminations of intercompany entries in consolidation). Cendant’s maximum exposure to loss as of June 30, 2004 as a result of its involvement with TRL Group was substantially limited to the advances and loans made to TRL Group, as well as any receivables due from TRL Group (collectively aggregating $141 million as of June 30, 2004), as such amounts may not be recoverable if TRL Group were to cease operations. The creditors of TRL Group have no recourse to Cendant’s credit and the assets of TRL Group are not available to pay Cendant’s obligations. Cendant is not obligated or contingently liable for any debt incurred by TRL Group.

On January 30, 2004, TRL Group had net deferred tax assets of approximately $121 million, which were mainly comprised of net operating loss carryforwards expiring in years 2021, 2022 and 2023. These deferred tax assets were fully reserved for by TRL Group through a valuation allowance, as TRL Group had not been able to demonstrate future profitability due to the large marketing expenditures it incurred (new member marketing has historically been TRL Group’s single largest expenditure). However, given the fact that TRL Group will no longer incur marketing expenses (as they no longer have the ability to market to new members as a result of this transaction), TRL Group now believes that it is more likely than not that it will generate sufficient taxable income (as it will continue to recognize revenue from TRL Group’s existing membership base in the form of renewals and the lapsing of the refund privilege period) to utilize its net operating loss carryforwards within the statutory periods. Accordingly, TRL Group reversed the entire valuation allowance of $121 million in January 2004, which resulted in a reduction to the Company’s consolidated tax provision during the six months ended June 30, 2004 of $121 million, with a corresponding increase in consolidated net income. The $13 million cash payment the Company made to TRL Group was also recorded by the Company as a component of its provision for income taxes line item on the Consolidated Condensed Statement of Income for the six months ended June 30, 2004 and partially offsets the $121 million reversal of TRL Group’s valuation allowance.

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15.  
Segment Information

Management evaluates the operating results of each of its reportable segments based upon revenue and “EBITDA,” which is defined as income from continuing operations before non-program related depreciation and amortization, non-program related interest, amortization of pendings and listings, income taxes and minority interest. The Company’s former Financial Services segment was renamed as the Marketing Services segment upon completion of the Jackson Hewitt IPO. The Company’s presentation of EBITDA may not be comparable to similarly-titled measures used by other companies.

Presented below are the revenue and EBITDA for each of the Company’s reportable segments and the reconciliation of EBITDA to income before income taxes and minority interest.

                                     
        Three Months Ended June 30,  
        2004     2003  
        Revenues     EBITDA     Revenues     EBITDA  
Real Estate Franchise and Operations   $ 1,812     $ 354     $ 1,388     $ 262  
Mortgage Services     344       94       394       92  
Hospitality Services     701       179       635       150  
Travel Distribution Services     448       118       426       104  
Vehicle Services     1,550       177       1,499       132  
Marketing Services     352       77       249       76  
 
                           
Total Reportable Segments
    5,207       999       4,591       816  
Corporate and Other  (*)     2       (24 )           (14 )
 
                           
Total Company
  $ 5,209     $ 975     $ 4,591     $ 802  
 
                           
Reconciliation:                                
EBITDA           $ 975             $ 802  
Less:
  Non-program related depreciation and amortization             130               126  
 
  Non-program related interest expense, net             72               81  
 
  Early extinguishment of debt             18               6  
 
  Amortization of pendings and listings             4               4  
 
                               
Income before income taxes and minority interest           $ 751             $ 585  
 
                               

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        Six Months Ended June 30,  
        2004     2003  
        Revenues     EBITDA     Revenues     EBITDA  
Real Estate Franchise and Operations   $ 2,968     $ 484     $ 2,373     $ 375  
Mortgage Services     582       101       763       204  
Hospitality Services     1,382       347       1,215       294  
Travel Distribution Services     900       241       842       232  
Vehicle Services     2,944       276       2,857       182  
Marketing Services     708       146       506       152  
 
                           
Total Reportable Segments
    9,484       1,595       8,556       1,439  
Corporate and Other  (*)     34       (10 )     30       3  
 
                           
Total Company
  $ 9,518     $ 1,585     $ 8,586     $ 1,442  
 
                           
Reconciliation:                                
EBITDA           $ 1,585             $ 1,442  
Less:
  Non-program related depreciation and amortization             258               252  
 
  Non-program related interest expense, net             153               160  
 
  Early extinguishment of debt             18               54  
 
  Amortization of pendings and listings             8               7  
 
                               
Income before income taxes and minority interest           $ 1,148             $ 969  
 
                               

(*)  
Includes the results of operations of certain non-strategic businesses, unallocated corporate overhead and the elimination of transactions between segments. Additionally, the three and six months ended June 30, 2004 include an $8 million and $40 million gain on the sale of Homestore, Inc. common stock, respectively, and the six months ended June 30, 2003 includes a $30 million gain on the sale of Entertainment Publications, Inc. common stock. As of June 30, 2004, the Company owned approximately 7.3 million shares of Homestore, Inc. common stock, which approximated a 5.9% ownership interest.

16.  
Subsequent Events

Potential Sale of Mortgage Business
On July 20, 2004, the Company announced that it is in discussions with a potential purchaser regarding the sale of its mortgage business as well as the creation of an ongoing relationship between the parties providing for the Company’s continued participation in the mortgage business through its residential real estate, relocation and settlement services businesses. It is currently anticipated that the potential transaction, if completed, would result in net proceeds to the Company at the time of sale of between $750 million and $1 billion, after repayment or assumption by the buyer of approximately $5 billion to $6 billion of associated indebtedness. In that event, the Company’s taxable gain could approximate the amount of the net proceeds, resulting in a reduction of its net operating loss carryforward of a similar magnitude. The terms of the potential transaction are subject to approval by the Company’s Board of Directors, completion of due diligence, determination of an appropriate structure regarding the Company’s ongoing participation in the mortgage business and negotiation of definitive agreements. There can be no assurance that the parties will enter into a definitive agreement for any transaction or that any transaction will be completed.

Declaration of Dividend
On July 20, 2004, the Company’s Board of Directors declared a quarterly cash dividend of $0.09 per common share, payable September 14, 2004 to stockholders of record August 16, 2004.

****

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Item 2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion should be read in conjunction with our Consolidated Condensed Financial Statements and accompanying Notes thereto included elsewhere herein and with our 2003 Annual Report on Form 10-K filed with the Commission on March 1, 2004 and Form 8-K filed on August 2, 2004. Unless otherwise noted, all dollar amounts are in millions.

We are one of the foremost providers of travel and real estate services in the world. Our businesses provide consumer and business services primarily in the travel and real estate services industries, which are intended to complement one another and create cross-marketing opportunities both within and among our six business segments:

  l  
Real Estate Franchise and Operations—franchises the real estate brokerage businesses of our four residential and one commercial brands, provides real estate brokerage services under our real estate brands and facilitates employee relocations;
 
  l  
Mortgage Services—provides home buyers with mortgage lending services and title, appraisal and closing services;
 
  l  
Hospitality Services—sells and develops vacation ownership interests, provides consumer financing to individuals purchasing these interests, facilitates the exchange of vacation ownership interests, franchises our nine lodging brands and markets vacation rental properties in Europe;
 
  l  
Travel Distribution Services—provides primarily global distribution services for the travel industry and travel agency services;
 
  l  
Vehicle Services—operates and franchises our vehicle rental brands and provides commercial fleet management and fuel card services;
 
  l  
Marketing Services (formerly, Financial Services)—provides insurance, membership, loyalty and enhancement products and services to financial institutions and other partners and their customers.

Our management team is committed to building long-term value through operational excellence and we are steadfast in our commitment to deploy our cash to increase stockholder value. To this end, during the six months ended June 30, 2004, we further reduced our outstanding corporate indebtedness by approximately $1.4 billion and repurchased an additional $962 million of our common stock. Our plan is to continue our debt reduction program throughout the remainder of 2004 and by year-end we expect to have eliminated all of our convertible securities. Furthermore, we intend to continue to buy back our common stock consistent with our capitalization targets. Additionally, in each of the first and second quarters of 2004, we paid quarterly dividends of 7 cents per share and in July 2004, our Board of Directors approved an increase of the third quarter dividend to 9 cents per share. We expect to pay a cash dividend of at least 9 cents per share for fourth quarter 2004 and while no assurances can be given, we expect to periodically increase our dividend at a rate at least equal to our earnings growth.

Year-to-date we have invested approximately $320 million in tuck-in acquisitions, substantially all of which were related to travel or real estate. We will continue to seek similar opportunities to augment our travel and real estate portfolio and further shift the mix of our businesses toward the areas in which we believe our greatest strategic advantages lie.

This quarter we also began to execute against our plan to simplify our business model by exiting non-core businesses or businesses that produce volatility to our earnings inconsistent with our business model and the remainder of our portfolio. First, we successfully completed the initial public offering of Jackson Hewitt Tax Service Inc., raising a total of $777 million in cash, and second, we announced that we are in discussions with a potential purchaser regarding the sale of our mortgage business. These discussions include the creation of an ongoing relationship in which we would continue to participate in the mortgage business through our residential real estate, relocation and settlement services businesses. In this way, we would continue to benefit from our leading position in the residential real estate industry and the tremendous opportunity that presents to cross-sell mortgages to our customers. We currently anticipate that the potential transaction, if completed, would result in net proceeds of between $750 million and $1 billion, after repayment or assumption by the buyer of approximately $5 billion to $6 billion of associated debt. In that event, our taxable gain could approximate the amount of the net proceeds, resulting in a reduction of our net operating loss carryforward of a similar magnitude. The terms of the potential transaction are subject to approval by our Board of Directors, the completion of due diligence, determination of an appropriate structure regarding our ongoing participation in the mortgage business and negotiation of definitive agreements. There can be no assurance that the parties will enter into a definitive agreement for any transaction or that any transaction will be completed.

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RESULTS OF OPERATIONS

Three Months Ended June 30, 2004 vs. Three Months Ended June 30, 2003

Our consolidated results comprised the following:

                         
    Three Months Ended June 30,  
    2004     2003     Change  
Net revenues
  $ 5,209     $ 4,591     $ 618  
Total expenses
    4,458       4,006       452  
 
                 
Income before income taxes and minority interest
    751       585       166  
Provision for income taxes
    257       194       63  
Minority interest, net of tax
    1       7       (6 )
 
                 
Income from continuing operations
  $ 493     $ 384     $ 109  
 
                 

Net revenues for second quarter 2004 increased $618 million (13%) primarily due to growth in our real estate brokerage business, which also contributed to the increase in total expenses in order to support higher homesale transaction volumes. In addition, the consolidation of TRL Group, Inc. (formerly Trilegiant Corporation) on July 1, 2003 and the acquisitions of strategic businesses in first and second quarters 2004 (which are discussed in greater detail below) contributed to the increases in revenues and expenses, as their results are included in second quarter 2004 but not in second quarter 2003. These increases were partially offset by a decline in both revenues generated and expenses incurred by our mortgage business, as expected, due to reduced mortgage refinancing activity industry-wide. Our overall effective tax rate was 34% and 33% for the second quarter 2004 and 2003, respectively. The effective tax rate for second quarter 2004 was higher primarily due to an increase in taxes on our foreign operations. As a result of the above-mentioned items, income from continuing operations increased $109 million (28%).

Discussed below are the results of operations for each of our reportable segments. Management evaluates the operating results of each of our reportable segments based upon revenue and “EBITDA,” which is defined as income from continuing operations before non-program related depreciation and amortization, non-program related interest, amortization of pendings and listings, income taxes and minority interest. As a result of the initial public offering of Jackson Hewitt, the financial information presented below has been revised to reflect the renaming of the former Financial Services segment as the Marketing Services segment. Our presentation of EBITDA may not be comparable to similarly-titled measures used by other companies.

                                                     
        Revenues     EBITDA  
                        %                     %  
        2004     2003     Change     2004     2003     Change  
Real Estate Franchise and Operations   $ 1,812     $ 1,388       31 %   $ 354     $ 262       35 %
Mortgage Services     344       394       (13 )     94       92       2  
Hospitality Services     701       635       10       179       150       19  
Travel Distribution Services     448       426       5       118       104       13  
Vehicle Services     1,550       1,499       3       177       132       34  
Marketing Services     352       249       41       77       76       1  
 
                                           
Total Reportable Segments
    5,207       4,591       13       999       816       22  
Corporate and Other  (a)     2             *       (24 )     (14 )     *  
 
                                           
Total Company
  $ 5,209     $ 4,591       13     $ 975     $ 802          
 
                                           
 
                                                   
Reconciliation to income before income taxes and minority interest:                                
EBITDA
                          $ 975     $ 802          
Less:   Non-program related depreciation and amortization             130       126          
    Non-program related interest expense, net             72       81          
    Early extinguishment of debt             18       6          
    Amortization of pendings and listings             4       4          
 
                                               
Income before income taxes and minority interest
          $ 751     $ 585          
 
                                               

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*  
Not meaningful.
 
(a)  
Includes the results of operations of certain non-strategic businesses, unallocated corporate overhead and the elimination of transactions between segments. Additionally, the 2004 amount includes an $8 million gain on the sale of Homestore, Inc. common stock.

Real Estate Franchise and Operations
Revenues and EBITDA increased $424 million (31%) and $92 million (35%), respectively, in second quarter 2004 compared with second quarter 2003, primarily reflecting revenue growth at our real estate brokerage operations and increased royalties and marketing fund revenues from our real estate franchise brands.

NRT, our real estate brokerage subsidiary, made acquisitions of various real estate brokerage businesses during 2003 and 2004, the operating results of which have been included from their acquisition dates forward. NRT’s significant acquisitions, including Sotheby’s International Realty, contributed $64 million and $7 million of incremental revenues and EBITDA, respectively, to second quarter 2004 operating results. Excluding the impact of these significant acquisitions, NRT generated incremental revenues of $337 million in second quarter 2004, a 29% increase over second quarter 2003. This increase was substantially comprised of higher commission income earned on homesale transactions, which was driven by both a 20% increase in the average price of homes sold and a 10% increase in the number of homesale transactions. We expect the upward trend in homesale prices to moderate in the second half of 2004. Commission expenses paid to real estate agents increased $234 million as a result of the incremental revenues earned on homesale transactions as well as a higher average commission rate paid to real estate agents in second quarter 2004 due to variances in the geographic mix of revenues and the progressive nature of agent commission schedules.

Our real estate franchise business generated $139 million of royalties and marketing fund revenues in second quarter 2004 as compared with $116 million in second quarter 2003, an increase of $23 million (20%). Such growth was primarily driven by a 15% increase in the average price of homes sold and a 15% increase in the number of homesale transactions. Royalty increases in the real estate franchise business are recognized with little or no corresponding increase in expenses due to the significant operating leverage within our franchise operations. Net revenues were negatively impacted by an increase in volume incentives paid to our largest independent brokers. Additionally, NRT, our wholly-owned real estate brokerage firm continues to pay royalties to our real estate franchise business. However, these intercompany royalties for the three months ended June 30, 2004 and 2003, which approximated $100 million and $76 million, respectively, are eliminated in consolidation and therefore have no impact on this segment’s revenues or EBITDA.

Marketing, operating and administrative expenses (apart from the NRT acquisitions and real estate agent commission expenses, both of which are discussed separately above) increased $41 million principally reflecting an increase in variable expenses associated with homesale revenue, which grew quarter-over-quarter, as discussed above.

Mortgage Services
As expected, revenues declined $50 million (13%) in second quarter 2004 due to a slow-down in refinancing activity compared with second quarter 2003. EBITDA increased $2 million (2%) in second quarter 2004 compared with second quarter 2003.

Revenues from mortgage loan production declined $121 million (34%) in second quarter 2004 compared with second quarter 2003 substantially due to a significant quarter-over-quarter reduction in refinancing levels, as well as lower margins on loan sales. This decline was partially offset by a $72 million increase in revenues from mortgage servicing activities. Refinancing activity is sensitive to interest rate changes relative to borrowers’ current interest rates. Refinancing volumes typically increase when interest rates are falling (such as in the last half of 2002 and the first half of 2003) and decrease when interest rates rise (such as in last half of 2003 and during the second quarter 2004). This factor, along with increased competitive pricing pressures, caused revenue from mortgage loan production to decrease.

The decline in revenues from mortgage loan production was primarily the result of a 36% reduction in the volume of loans that we sold and a 9% reduction in the volume of loans closed within our fee-based mortgage origination operations. We sold $10.4 billion of mortgage loans in second quarter 2004 compared with $16.3 billion in second quarter 2003, which resulted in a reduction of $104 million (41%) in production revenues. In addition, revenues from our fee-based mortgage origination activity declined $17 million (16%) as compared with second quarter 2003. Production revenue on fee-based loans is generated at the time of closing, whereas originated mortgage loans held for sale generate revenue at the time we sell the loans (generally within 60 days after closing). Accordingly, our production revenue in any given period is driven by a mix of mortgage loans closed and mortgage loans sold. Total mortgage loans closed declined $5.7 billion (24%) to $17.6 billion in second quarter 2004 compared with 2003, comprised of a $5.1 billion (30%) reduction in closed loans to be securitized (sold by us) and an $549 million (9%) reduction in closed loans that were fee-based. Although we experienced a decline in total mortgage refinancing activity, purchase mortgage closings increased $1.4 billion (15%) to $10.7 billion in second quarter 2004.

Net revenues from servicing mortgage loans increased $72 million, which reflects an increase of $14 million (13%) in gross recurring servicing fees (fees received for servicing existing loans in the portfolio), an increase of $12 million in other servicing revenue and a decrease of $46 million in amortization expense and provision for impairment related to our mortgage

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servicing rights asset (“MSR”), net of derivative activity. The increase of $14 million in gross recurring servicing fees was driven by a 14% period-over-period increase in the average servicing portfolio, which rose to $136.2 billion in second quarter 2004. The decrease in amortization expense and provision for impairment, net of derivative activity, is primarily attributable to the lower prepayment rates experienced in second quarter 2004 compared with second quarter 2003.

Revenues within our settlement services business declined $1 million in second quarter 2004 compared with second quarter 2003. Title, appraisal and other closing fees all decreased due to lower volumes, consistent with the decline in mortgage refinancing volume in second quarter 2004, which contributed an $8 million decrease in revenues quarter-over-quarter. Offsetting the impact of the decline in mortgage refinancing volume is a $7 million gain recorded on the sale of certain non-core assets by our settlement services business.

Operating expenses within this segment declined $52 million in second quarter 2004 due to the decline in mortgage loan production discussed above.

Hospitality Services
Revenues and EBITDA increased $66 million (10%) and $29 million (19%), respectively, in second quarter 2004 compared with second quarter 2003.

Sales of vacation ownership interests (“VOIs”) in our timeshare resorts increased $8 million in second quarter 2004, a 3% increase over second quarter 2003. This increase was primarily driven by a 6% increase in VOI close rates (sales divided by tours) and a higher volume of upgrade sales in second quarter 2004, which were partially offset by lower tour flow primarily driven by the impact of the Do Not Call legislation. Revenue also benefited from a $10 million increase in interest income generated from financing extended to VOI buyers due mainly to the consolidation of our largest timeshare receivable securitization structures during third quarter 2003.

Timeshare exchange and subscription fee revenues within our timeshare exchange business increased $5 million (5%) during second quarter 2004. Such growth was primarily driven by a 4% increase in the average number of worldwide subscribers and a 4% increase in the average subscription price per member. Timeshare points and rental transaction revenue grew $7 million (34%) driven principally by a 14% increase in transaction volume and a higher average price on rental transactions.

Royalties and marketing and reservation fund revenues within our lodging franchise operations increased $3 million (3%) in second quarter 2004 due to a 5% increase in revenue per available room despite a reduction in room count due to quality control initiatives implemented in 2003 whereby we terminated from our franchise system certain properties that were not meeting required standards. Additionally, in fourth quarter 2003, we launched TripRewards, a new loyalty program that enables customers to earn points when purchasing services from Cendant’s lodging brands. During second quarter 2004, the TripRewards program contributed $5 million to revenue but had no impact on EBITDA as we deployed this revenue to operate and market the program.

Revenues at our international vacation rental companies increased $28 million (88%) principally due to the acquisition of Landal Green Parks, a Dutch vacation rental company specializing in the rental of privately-owned vacation homes located in European holiday parks (see Note 3 to our Consolidated Condensed Financial Statements). During second quarter 2004, Landal contributed $25 million and $6 million to revenues and EBITDA, respectively.

Operating and administrative expenses within this segment increased $26 million in second quarter 2004, principally reflecting higher variable costs incurred to support the increase in timeshare sales and exchange volumes and growth in our lodging franchise operations, which are discussed above. In addition, EBITDA further reflects a net increase of $17 million primarily related to (i) the settlement of a lodging franchisee receivable that had been previously reserved for during 2003, (ii) the absence of a provision recorded during second quarter 2003 to provide for such reserve and (iii) the impact of discontinuing gain-on-sale accounting, as of third quarter 2003, for the securitization of timeshare receivables.

Travel Distribution Services
Revenues and EBITDA increased $22 million (5%) and $14 million (13%), respectively, in second quarter 2004 compared with second quarter 2003. Our Travel Distribution Services segment derives revenue primarily from fees paid by travel suppliers and travel agencies for electronic global distribution and computer reservation services (“GDS”) provided by our Galileo subsidiary and from fees and commissions for retail travel services.

Galileo worldwide air booking fees grew $14 million (5%) reflecting an increase of $23 million (12%) in international air booking fees, partially offset by a decrease of $9 million (10%) in domestic air booking fees. The increase in international air booking fees was driven by a 6% increase in booking volumes, which rose to 43.5 million in second quarter 2004, and a 5%

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increase in the effective yield on such bookings, which partially resulted from a shift to a greater number of premium booking transactions relative to total booking transactions. The decrease in domestic booking fees was driven by a 12% decline in the effective yield despite a 2% increase in booking volumes, which rose to 21.5 million in second quarter 2004. The effective yield on domestic air bookings reflected the impact of our pricing program with major U.S. carriers, which is aligned with our strategic program to gain access to all of the participating airlines’ publicly available fares for their respective participation term. International air bookings represented approximately two-thirds of our total air bookings during second quarter 2004 and 2003. In addition, Galileo subscriber fees decreased $5 million (13%), with minimal EBITDA impact, primarily due to fewer travel agencies leasing computer equipment from us during second quarter 2004 compared with second quarter 2003. This is a trend that is expected to continue for the remainder of 2004 as smaller travel agencies have begun to purchase lower cost commodity equipment of their own rather than leasing it from us.

Our quarter-over-quarter comparisons are also affected by the acquisition of four travel services companies in late 2003 and early 2004, which contributed incremental revenues and EBITDA of $15 million and $3 million, respectively.

Excluding the impact of the aforementioned acquisitions, operating and administrative expense remained relatively unchanged as additional commission expenses from the increase in booking volumes were offset by ongoing cost containment efforts, including reductions in personnel-related expenses.

Vehicle Services
Revenue and EBITDA increased $51 million (3%) and $45 million (34%), respectively, in second quarter 2004 compared with second quarter 2003.

Revenue generated by Cendant Car Rental Group (comprised of Avis car rental and Budget car and truck rental operations) during second quarter 2004 was relatively unchanged when compared with second quarter 2003. Avis car rental revenues increased $22 million (3%) in second quarter 2004 compared with second quarter 2003 primarily due to a 5% increase in the total number of days an Avis car was rented, partially offset by a 2% decrease in pricing. However, this growth was offset by a decline in Budget car and truck rental revenues. Budget car rental revenues declined $19 million (6%) in second quarter 2004 compared with the same period in 2003 also principally due to a 5% decline in pricing. The revenue changes for Avis and Budget are inclusive of favorable foreign currency exchange rates aggregating $6 million, which was principally offset in EBITDA by the unfavorable impact of foreign currency exchange rates on expenses.

Total Cendant Car Rental Group expenses decreased by $38 million quarter-over-quarter resulting from reduced fleet costs due to more favorable pricing from vehicle manufacturers and operating efficiencies realized in connection with the successful integration of Budget, partially offset by incremental expenses incurred in connection with the increase in Avis car rental volume. Although no assurances can be given, we expect the Budget integration to continue to result in year-over-year cost savings and positively impact EBITDA comparisons for the remaining quarterly periods in 2004.

Wright Express, our fuel card subsidiary, recognized incremental revenues of $9 million in second quarter 2004 compared with second quarter 2003. This growth was driven by a combination of new customers, increased usage of the fleet fuel card product and increased fuel prices.

In February 2004, we completed the acquisition of First Fleet Corporation, a national provider of fleet management services to companies that maintain private truck fleets. First Fleet contributed $37 million and $1 million of revenues and EBITDA, respectively, during second quarter 2004.

Marketing Services
Revenues increased $103 million (41%) while EBITDA remained relatively flat in second quarter 2004 compared with second quarter 2003 primarily due to the consolidation of TRL Group, the results of which are included in second quarter 2004 but not in second quarter 2003. Effective July 1, 2003, we consolidated TRL Group pursuant to the provisions of FASB Interpretation No. 46, “Consolidation of Variable Interest Entities” (“FIN 46”). TRL Group (after eliminations of intercompany revenues and expenses) contributed revenues of $108 million and EBITDA of $52 million during second quarter 2004. Apart from the consolidation of TRL Group, revenues and EBITDA for the Marketing Services segment decreased $5 million and $51 million, respectively, in second quarter 2004 compared with second quarter 2003.

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As expected, the membership base retained by us in connection with the original outsourcing of our individual membership business to TRL Group in July 2001 continued to diminish due to attrition; however, the unfavorable impact of reduced revenues on EBITDA was mitigated by a net reduction in expenses from servicing fewer members. Our smaller membership base resulted in a net revenue reduction of $30 million, which was partially offset in EBITDA by a net reduction of $23 million in membership-related expenses.

On January 30, 2004, we amended our contractual relationship with TRL Group and began marketing to new members using the Trilegiant tradename (see Note 14 to our Consolidated Condensed Financial Statements for a more detailed discussion regarding this transaction). Therefore, our membership base will grow again as we realize the benefits from our marketing efforts to solicit new members, while TRL Group’s membership base will continue to shrink as they no longer have the ability to solicit new members. However, the revenue generated from our increasing membership base generally will not be recognized until the expiration of the refund period. As a result, during second quarter 2004, we recognized $7 million of revenues and $48 million of EBITDA losses resulting primarily from marketing expenses incurred to solicit new members for which we expect to realize revenues in future periods.

Additionally, on January 30, 2004, we acquired Trilegiant Loyalty Solutions, Inc. (“TLS”), a wholly-owned subsidiary of TRL Group (see Note 3 to our Consolidated Financial Statements for more detailed information on this acquisition). TLS contributed revenues and EBITDA of $12 million and $5 million, respectively, during second quarter 2004.

Six Months Ended June 30, 2004 vs. Six Months Ended June 30, 2003

Our consolidated results comprised the following:

                         
    Six Months Ended June 30,  
    2004     2003     Change  
Net revenues
  $ 9,518     $ 8,586     $ 932  
Total expenses
    8,370       7,617       753  
 
                 
Income before income taxes and minority interest
    1,148       969       179  
Provision for income taxes
    273       316       (43 )
Minority interest, net of tax
    5       12       (7 )
 
                 
Income from continuing operations
  $ 870     $ 641     $ 229  
 
                 

Net revenues for the six months ended June 30, 2004 increased $932 million (11%) primarily due to growth in our real estate brokerage and timeshare sales and marketing businesses, which also contributed to the increase in total expenses in order to support higher homesale transactions and vacation ownership sales activities. In addition, the consolidation of TRL Group on July 1, 2003 and the acquisitions of strategic businesses in first and second quarters 2004 (which are discussed in greater detail below) also contributed to the increase in revenues and expenses, as their results are included in the six months ended June 30, 2004 but not in the corresponding period in 2003. These increases were partially offset by a decline in both revenues generated and expenses incurred by our mortgage business, as expected, due to reduced mortgage refinancing activity industry-wide. Additionally, total expenses benefited by $43 million less interest expense in 2004, which principally reflected a period-over-period reduction in losses incurred in connection with our early extinguishments of debt. Our overall effective tax rate was 24% and 33% for the six months ended June 30, 2004 and 2003, respectively. The effective tax rate for 2004 was lower primarily due to the reversal of a valuation allowance for deferred taxes by TRL Group (see Note 14 to our Consolidated Condensed Financial Statements). As a result of the above-mentioned items, income from continuing operations increased $229 million (36%).

Discussed below are the results of operations for each of our reportable segments. Management evaluates the operating results of each of our reportable segments based upon revenue and “EBITDA,” which is defined as income from continuing operations before non-program related depreciation and amortization, non-program related interest, amortization of pendings and listings, income taxes and minority interest. As a result of the initial public offering of Jackson Hewitt, the financial information presented below has been revised to reflect the renaming of the former Financial Services segment as the

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Marketing Services segment. Our presentation of EBITDA may not be comparable to similarly-titled measures used by other companies.

                                                     
        Revenues     EBITDA  
                        %                     %  
        2004     2003     Change     2004     2003     Change  
Real Estate Franchise and Operations   $ 2,968     $ 2,373       25 %   $ 484     $ 375       29 %
Mortgage Services     582       763       (24 )     101       204       (50 )
Hospitality Services     1,382       1,215       14       347       294       18  
Travel Distribution Services     900       842       7       241       232       4  
Vehicle Services     2,944       2,857       3       276       182       52  
Marketing Services     708       506       40       146       152       (4 )
 
                                           
Total Reportable Segments
    9,484       8,556       11       1,595       1,439       11  
Corporate and Other  (a)     34       30       *       (10 )     3       *  
 
                                           
Total Company
  $ 9,518     $ 8,586       11     $ 1,585     $ 1,442          
 
                                           
 
                                                   
Reconciliation to income before income taxes and minority interest:                                
EBITDA
                          $ 1,585     $ 1,442          
Less:   Non-program related depreciation and amortization             258       252          
    Non-program related interest expense, net             153       160          
    Early extinguishment of debt             18       54          
    Amortization of pendings and listings             8       7          
 
                                               
Income before income taxes and minority interest           $ 1,148     $ 969          
 
                                               

*  
Not meaningful.
 
(a)  
Includes the results of operations of certain non-strategic businesses, unallocated corporate overhead and the elimination of transactions between segments. Additionally, the 2004 amount includes a $40 million gain on the sale of Homestore, Inc. common stock and the 2003 amount includes a $30 million gain on the sale of Entertainment Publications, Inc. common stock.

Real Estate Franchise and Operations
Revenues and EBITDA increased $595 million (25%) and $109 million (29%), respectively, in the six months ended June 30, 2004 compared with the six months ended June 30, 2003, primarily reflecting revenue growth at our real estate brokerage operations and increased royalties and marketing fund revenues from our real estate franchise brands.

NRT, our real estate brokerage subsidiary, made acquisitions of various real estate brokerage businesses during 2003 and 2004, the operating results of which have been included from their acquisition dates forward. NRT’s significant acquisitions, including Sotheby’s International Realty, contributed $83 million and $5 million of incremental revenues and EBITDA, respectively, to 2004 operating results. Excluding the impact of these significant acquisitions, NRT generated incremental revenues of $480 million in 2004, a 25% increase over 2003. This increase was substantially comprised of higher commission income earned on homesale transactions, which was driven by both a 19% increase in the average price of homes sold and a 7% increase in the number of homesale transactions. We expect the upward trend in homesale prices to moderate in the second half of 2004. Commission expenses paid to real estate agents increased $331 million as a result of the incremental revenues earned on homesale transactions as well as a higher average commission rate paid to real estate agents in 2004 due to variances in the geographic mix of revenues and the progressive nature of agent commission schedules.

Our real estate franchise business generated $232 million of royalties and marketing fund revenues during 2004 as compared with $199 million in 2003, an increase of $33 million (17%). Such growth was primarily driven by a 13% increase in the average price of homes sold and a 12% increase in the number of homesale transactions. Royalty increases in the real estate franchise business are recognized with little or no corresponding increase in expenses due to the significant operating leverage within our franchise operations. Net revenues were negatively impacted by an increase in volume incentives paid to our largest independent brokers. Additionally, NRT, our wholly-owned real estate brokerage firm continues to pay royalties to our real estate franchise business. However, these intercompany royalties for the six months ended June 30, 2004 and 2003, which approximated $163 million and $130 million, respectively, are eliminated in consolidation and therefore have no impact on this segment’s revenues or EBITDA.

Marketing, operating and administrative expenses (apart from the NRT acquisitions and real estate agent commission expenses, both of which are discussed separately above) increased $77 million principally reflecting an increase in variable expenses associated with higher homesale revenue, as discussed above.

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Mortgage Services
As expected, revenues and EBITDA declined significantly in the six months ended June 30, 2004 due to a slow-down in refinancing activity compared with the same period in 2003. Revenues and EBITDA decreased $181 million (24%) and $103 million (50%), respectively, in the six months ended June 30, 2004 compared with the same period in 2003.

Revenues from mortgage loan production declined $291 million (45%) in the six months ended June 30, 2004 compared with the same period in 2003 substantially due to a significant year-over-year reduction in refinancing levels, as well as lower margins on loan sales. This decline was partially offset by a $126 million increase in revenues from mortgage servicing activities. Refinancing activity is sensitive to interest rate changes relative to borrowers’ current interest rates. Refinancing volumes typically increase when interest rates are falling (such as in the last half of 2002 and the first half of 2003) and slow when interest rates rise (such as in the last half of 2003 and during the second quarter 2004). This factor, along with increased competitive pricing pressures, caused revenue from mortgage loan production to decrease.

The decline in revenues from mortgage loan production was the result of a 41% reduction in the volume of loans that we sold and an 18% reduction in the volume of loans closed within our fee-based mortgage origination operations. We sold $17.0 billion of mortgage loans in the six months ended June 30, 2004 compared with $29.0 billion in the same period in 2003, which resulted in a reduction of $257 million (55%) in production revenues. In addition, revenues from our fee-based mortgage origination activity declined $34 million (19%) as compared with second quarter 2003. Production revenue on fee-based loans is generated at the time of closing, whereas originated mortgage loans held for sale generate revenue at the time we sell the loans (generally within 60 days after closing). Accordingly, our production revenue in any given period is driven by a mix of mortgage loans closed and mortgage loans sold. Total mortgage loans closed declined $12.3 billion (30%) to $28.9 billion in the six months ended June 30, 2004, comprised of a $10.2 billion (35%) reduction in closed loans to be securitized (sold by us) and a $2.1 billion (18%) reduction in closed loans that were fee-based. Although we experienced a decline in total mortgage refinancing activity, purchase mortgage closings increased $2.1 billion (13%) to $17.5 billion in the six months ended June 30, 2004.

Net revenues from servicing mortgage loans increased $126 million, which reflects an increase of $26 million (12%) in gross recurring servicing fees (fees received for servicing existing loans in the portfolio), an increase of $14 million in other servicing revenue and a decrease of $86 million in amortization expense and provision for impairment related to our mortgage servicing rights asset, net of derivative activity. The increase of $26 million in gross recurring servicing fees was driven by a 14% period-over-period increase in the average servicing portfolio, which rose to $134.7 billion in the six months ended June 30, 2004. The decrease in amortization expense and provision for impairment, net of derivative activity, is primarily attributable to the lower prepayment rates experienced in the six months ended June 30, 2004 compared with the same period in 2003.

Revenues within our settlement services business declined $16 million in the six months ended June 30, 2004 compared with the six months ended June 30, 2003. Title, appraisal and other closing fees all decreased due to lower volumes, consistent with the decline in mortgage refinancing volume in the six months ended June 30, 2004, which contributed a $23 million decrease in revenues period over period. Partially offsetting the impact of the decline in mortgage refinancing volume is a $7 million gain recorded on the sale of certain assets by our settlement services business.

Operating expenses within this segment declined $76 million in the six months ended June 30, 2004 due to the decline in mortgage loan production discussed above.

Hospitality Services
Revenues and EBITDA increased $167 million (14%) and $53 million (18%), respectively, in the six months 2004 compared with six months 2003.

Sales of vacation ownership interests (“VOIs”) in our timeshare resorts increased $63 million in the six months ended June 30, 2004, a 12% increase over comparable period in 2003. This increase was primarily driven by a 9% increase in VOI close rates (sales divided by tours) and a higher volume of upgrade sales in the six months ended June 30, 2004, which was partially offset by lower tour flow primarily driven by the impact of the Do Not Call legislation. Revenue also benefited by an $8 million increase in interest income generated from financing extended to VOI buyers due to the consolidation of our largest timeshare receivable securitization structures during third quarter 2003.

Timeshare exchange and subscription fee revenues within our timeshare exchange business increased $15 million (8%) during the six months ended June 30, 2004. Such growth was primarily driven by a 3% increase in the average number of worldwide subscribers and a 5% increase in the average subscription price per member. Timeshare points and rental transaction revenue grew $18 million (45%) driven principally by a 25% increase in transaction volume and a higher average price on rental transactions.

Royalties and marketing and reservation fund revenues within our lodging franchise operations increased $4 million (3%) in the six months ended June 30, 2004 due to a 3% increase in revenue per available room. Additionally, the TripRewards

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program (previously discussed) contributed $8 million to revenue during the six months ended June 30, 2004 but had a minimal impact on EBITDA as we deployed this revenue to operate and market the program.

Revenues at our international vacation rental companies increased $38 million (42%) largely due to the acquisition of Landal Green Parks, which contributed $25 million and $6 million to revenues and EBITDA, respectively, during the six months ended June 30, 2004.

Revenues within this segment also increased $12 million in the six months ended June 30, 2004 due to the favorable impact of foreign currency exchange rates on revenues, which were substantially offset in EBITDA by the unfavorable impact of exchange rates on expenses.

Operating and administrative expenses within this segment increased $100 million in the six months ended June 30, 2004, principally reflecting higher variable costs incurred to support the increase in timeshare sales and exchange volumes and growth in our lodging franchise operations, which are discussed above. In addition, EBITDA further reflects a net increase of $7 million primarily related to (i) the settlement of a lodging franchisee receivable that had been previously reserved for during 2003, (ii) the absence of a provision recorded during 2003 to provide for such reserve and (iii) the impact of discontinuing gain-on-sale accounting, as of third quarter 2003, for the securitization of timeshare receivables.

Travel Distribution Services
Revenues and EBITDA increased $58 million (7%) and $9 million (4%), respectively, in the six months ended June 30, 2004 compared with the same period in 2003.

Galileo worldwide air booking fees grew $38 million (6%) reflecting an increase of $51 million (13%) in international air booking fees, partially offset by a decrease of $13 million (7%) in domestic air booking fees. The increase in international air booking fees was driven by a 6% increase in booking volumes, which rose to 89.4 million in the six months ended June 30, 2004, and a 6% increase in the effective yield on such bookings, which partially resulted from a shift to a greater number of premium booking transactions relative to total booking transactions. The decrease in domestic booking fees was driven by a 9% decline in the effective yield despite a 2% increase in booking volumes, which rose to 44.4 million in the six months ended June 30, 2004. The effective yield on domestic air bookings reflected the impact of our pricing program with major U.S. carriers, which is aligned with our strategic program to gain access to all of the participating airlines’ publicly available fares for their respective participation term. International air bookings represented approximately two-thirds of our total air bookings during the six months ended June 30, 2004 and 2003. In addition, Galileo subscriber fees decreased $11 million (15%), with minimal EBITDA impact, primarily due to fewer travel agencies leasing computer equipment from us in the six months ended June 30, 2004 compared with the same period in 2003. This is a trend that is expected to continue for the remainder of 2004 as smaller travel agencies have begun to purchase lower cost commodity equipment of their own rather than leasing it from us.

In 2003, we completed the acquisitions of Trip Network, which operates the online travel services business of CheapTickets.com. The acquisition of the online operations of CheapTickets.com, which were fully acquired on April 1, 2003, contributed incremental revenues of $15 million and an EBITDA loss of $5 million in the first six months of 2004. The results of our CheapTickets online travel business reflect our investment in marketing that business, which we believe represents a significant opportunity for future growth. Our period-over-period comparisons are also affected by the acquisition of four other travel services companies in late 2003 and early 2004, which contributed incremental revenues and EBITDA of $26 million and $4 million, respectively.

Excluding the impact of the aforementioned acquisitions, EBITDA during the six months ended June 30, 2004 reflected $29 million of incremental expenses due principally to additional commission expenses from the increase in booking volumes partially offset by ongoing cost containment efforts, including reductions in personnel-related expenses.

Vehicle Services
Revenue and EBITDA increased $87 million (3%) and $94 million (52%), respectively, in the six months ended June 30, 2004 compared with the same period in 2003.

Revenue generated by Cendant Car Rental Group increased $20 million (1%). Avis car rental revenues increased $64 million (5%) in the six months ended June 30, 2004 compared with the same period in 2003 primarily due to a 1% increase in pricing and a 4% increase in the total number of days an Avis car was rented. However, this growth was partially offset by a decline in Budget car and truck rental revenues. Budget car rental revenues declined $25 million (4%) in the six months ended June 30, 2004 compared with corresponding period in 2003 principally due to a 2% decline in pricing and a 1% decline in the total number of days a Budget car was rented. The reduction in rental days at Budget resulted from our efforts to enhance profitability by reducing rentals to drivers under 25 years of age and verifying a greater number of drivers’ licenses. Budget truck rental revenues declined $19 million in the six months ended June 30, 2004 compared with the same period in 2003 due to a 16% reduction in the Budget truck fleet, which reflects our efforts to focus on higher utilization of newer and more efficient trucks. The revenue changes for Avis and Budget are inclusive of favorable foreign currency exchange rates

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aggregating $25 million, which was principally offset in EBITDA by the unfavorable impact of foreign currency exchange rates on expenses.

Total Cendant Car Rental Group expenses decreased by $65 million period-over-period resulting from reduced fleet costs due to more favorable pricing from vehicle manufacturers and operating efficiencies realized in connection with the successful integration of Budget, partially offset by incremental expenses incurred in connection with the increase in Avis car rental volume. Although no assurances can be given, we expect the Budget integration to continue to result in year-over-year cost savings and positively impact EBITDA comparisons for the remaining quarterly periods in 2004.

Wright Express, our fuel card subsidiary, recognized incremental revenues of $15 million in the six months ended June 30, 2004 compared with the same period in 2003. This growth was driven by a combination of new customers, increased usage of the fleet fuel card product and increased fuel prices.

In February 2004, we completed the acquisition of First Fleet Corporation, a national provider of fleet management services to companies that maintain private truck fleets. The operating results of First Fleet were included from the acquisition date forward and contributed incremental revenues of $44 million, with no EBITDA contribution, during the six months ended June 30, 2004.

Marketing Services
Revenues increased $202 million (40%) while EBITDA decreased $6 million (4%) in the six months ended June 30, 2004 compared with the corresponding period in 2003. As previously discussed, effective July 1, 2003, we consolidated TRL Group pursuant to the provisions of FIN 46. TRL Group (after eliminations of intercompany revenues and expenses) contributed revenues of $221 million and EBITDA of $76 million during the six months ended June 30, 2004. Apart from the consolidation of TRL Group, revenues and EBITDA for the Marketing Services segment decreased $19 million and $82 million, respectively, in the six months ended June 30, 2004 compared with the corresponding period in 2003.

As expected, the membership base retained by us in connection with the original outsourcing of our individual membership business to TRL Group in July 2001 continued to diminish due to attrition; however, the unfavorable impact of reduced revenues on EBITDA was mitigated by a net reduction in expenses from servicing fewer members. Our smaller membership base resulted in a net revenue reduction of $58 million, which was partially offset in EBITDA by a net reduction of $43 million in membership-related expenses.

As previously discussed, on January 30, 2004, we amended our contractual relationship with TRL Group, Inc. (formerly Trilegiant Corporation) and began marketing to new members using the Trilegiant tradename (see Note 14 to our Consolidated Condensed Financial Statements for a more detailed discussion regarding this transaction). Therefore, our membership base will grow again as we realize the benefits from our marketing efforts to solicit new members, while TRL Group’s membership base will continue to shrink as they no longer have the ability to solicit new members. However, the revenue generated from our increasing membership base generally will not be recognized until the expiration of the refund period. As a result, during the six months ended June 30, 2004, we recognized $10 million of revenues and $78 million of EBITDA losses resulting primarily from marketing expenses incurred to solicit new members for which we expect to realize revenues in future periods.

Additionally, TLS, which we acquired on January 30, 2004, contributed revenues and EBITDA of $19 million and $6 million, respectively, during the six months ended June 30, 2004.

Revenues at our international membership business increased $19 million in the six months ended June 30, 2004 principally due to the favorable impact of foreign currency exchange rates on revenues, which favorably impacted EBITDA by $2 million after including the unfavorable impact of foreign currency exchange rates on expenses.

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FINANCIAL CONDITION, LIQUIDITY AND CAPITAL RESOURCES

We present separately the financial data of our management and mortgage programs. These programs are distinct from our other activities as the assets are generally funded through the issuance of debt that is collateralized by such assets. Specifically, in our vehicle rental, fleet management, relocation, mortgage services, vacation ownership and vacation rental businesses, assets under management and mortgage programs are funded largely through borrowings under asset-backed funding arrangements and unsecured borrowings at our PHH subsidiary. Such borrowings are classified as debt under management and mortgage programs. The income generated by these assets is used, in part, to repay the principal and interest associated with the debt. Cash inflows and outflows relating to the generation or acquisition of such assets and the principal debt repayment or financing of such assets are classified as activities of our management and mortgage programs. We believe it is appropriate to segregate the financial data of our management and mortgage programs because, ultimately, the source of repayment of such debt is the realization of such assets.

FINANCIAL CONDITION

                         
    June 30,     December 31,        
    2004     2003     Change  
Total assets exclusive of assets under management and mortgage programs
  $ 21,945     $ 21,817     $ 128  
Total liabilities exclusive of liabilities under management and mortgage programs
    11,434       12,779       (1,345 )
Assets under management and mortgage programs
    20,458       17,639       2,819  
Liabilities under management and mortgage programs
    19,855       16,491       3,364  
Stockholders’ equity
    11,114       10,186       928  

Total assets exclusive of assets under management and mortgage programs increased primarily due to (i) a $920 million increase in long-term deferred tax assets primarily resulting from net operating loss carryforwards generated in connection with accelerated tax depreciation taken on our vehicle-related assets, (ii) $273 million of additions to goodwill primarily resulting from the acquisitions of several strategic businesses (see Note 3 to our Consolidated Condensed Financial Statements) and (iii) a $104 million increase in trademarks primarily due to our purchase of Marriott International Inc.’s interest in Two Flags Joint Venture LLC, which provided us with the exclusive rights to the domestic Ramada and Days Inn trademarks. Such increases were partially offset by (i) a $556 million decrease in assets of discontinued operations due to the sale of Jackson Hewitt, (ii) a decrease of $273 million in cash and cash equivalents (see “Liquidity and Capital Resources—Cash Flows” for a detailed discussion) and (iii) a $263 million reduction in certain timeshare-related assets as a result of a reclassification to assets under management and mortgage programs, as such assets were financed under a new program in second quarter 2004.

Total liabilities exclusive of liabilities under management and mortgage programs decreased primarily due to (i) the repurchase of $763 million of the senior notes component of our Upper DECS securities in May 2004, (ii) the conversion of our $430 million zero coupon senior convertible contingent notes into shares of Cendant common stock during first quarter 2004 and (iii) the redemption of our 11% senior subordinated notes in May 2004. See “Liquidity and Capital Resources—Financial Obligations—Corporate Indebtedness” for a detailed discussion.

Assets under management and mortgage programs increased primarily due to (i) approximately $1.5 billion of net additions to our vehicle rental fleet in preparation for projected increases in demand, particularly seasonal needs, (ii) a $665 million increase in mortgage loans held for sale primarily associated with the differences in the timing of loan sales, partially offset by decreased mortgage loan origination volume in 2004, (iii) net additions of $358 million to our vehicle leasing fleet principally associated with our acquisition of First Fleet Corporation in February 2004, and (iv) an increase in timeshare-related assets due to the reclassification discussed above.

Liabilities under management and mortgage programs increased primarily due to (i) an increase in our deferred tax liability relating to management and mortgage programs of approximately $1.2 billion, which resulted primarily from the accelerated depreciation discussed above (ii) $1.2 billion of additional borrowings to support the growth in our vehicle rental fleet described above, (iii) $540 million of incremental borrowings at our PHH subsidiary primarily used to support the mortgage loan production activity, (iv) $256 million of borrowings to support the creation of consumer notes receivable and the acquisition of timeshare properties related to our timeshare development business and (v) $251 million of lease obligations assumed in connection with our acquisition of First Fleet Corporation (for which there is a corresponding asset recorded within assets under management and mortgage programs and on which our exposure is limited). See “Liquidity and Capital Resources—Financial Obligations—Debt Under Management and Mortgage Programs” for a detailed account of the change in our debt related to management and mortgage programs.

Stockholders’ equity increased primarily due to (i) $1,132 million of net income generated during the six months ended June 30, 2004, (ii) $478 million related to the exercise of employee stock options (including $82 million of tax benefit) and

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(iii) the conversion of our zero coupon senior convertible contingent notes into approximately 22 million shares of Cendant common stock, which increased additional paid-in capital by $456 million (including $26 million of deferred tax liabilities that were reversed upon conversion). Such increases were partially offset by (i) our repurchase of $962 million (approximately 42 million shares) of Cendant common stock and (ii) $144 million in dividend payments.

LIQUIDITY AND CAPITAL RESOURCES
Our principal sources of liquidity are cash on hand and our ability to generate cash through operations and financing activities, as well as available funding arrangements and committed credit facilities, each of which is discussed below.

Cash Flows
At June 30, 2004, we had $566 million of cash on hand, a decrease of $273 million from $839 million at December 31, 2003. The following table summarizes such decrease:

                         
    Six Months Ended June 30,  
    2004     2003     Change  
Cash provided by (used in):
                       
Operating activities
  $ 1,731     $ 2,287     $ (556 )
Investing activities
    (3,208 )     (1,763 )     (1,445 )
Financing activities
    1,128       (51 )     1,179  
Effects of exchange rate changes
    38       (20 )     58  
Cash provided by discontinued operations
    38       49       (11 )
 
                 
Net change in cash and cash equivalents
  $ (273 )   $ 502     $ (775 )
 
                 

During the six months ended June 30, 2004, we generated $556 million less cash from operating activities as compared with the same period in 2003. This change principally reflects the activities of our management and mortgage programs, which produced less cash inflows in the six months ended June 30, 2004 and the absence in 2004 of $200 million of proceeds received in 2003 from the termination of fair value hedges. However, these decreases were partially offset by stronger operating results. Cash flows related to our management and mortgage programs may fluctuate significantly from period to period due to the timing of the underlying management and mortgage program transactions (i.e., timing of mortgage loan origination versus sale).

During the six months ended June 30, 2004, we used approximately $1.4 billion more cash in investing activities as compared with the same period in 2003. This change principally reflects the activities of our management and mortgage programs, which produced a greater cash outflow in the six months ended June 30, 2004 compared with the corresponding period in 2003. Period-over-period, our vehicle services businesses utilized approximately $1.7 billion more cash primarily to grow the car rental fleet in preparation for projected increases in demand. In addition, our mortgage services business utilized $451 million more cash associated with its MSR asset and related risk management activities. We also utilized $243 million more cash in 2004 to fund acquisitions, substantially all of which were related to travel or real estate. These incremental cash outflows were partially offset by $777 million of proceeds received on the sale of Jackson Hewitt and another $49 million of proceeds received on the sale of two other non-core businesses during 2004. Capital expenditures, which were relatively consistent period-over-period, are anticipated to be in the range of $525 million to $575 million.

During the six months ended June 30, 2004, we generated approximately $1.2 billion more cash from financing activities as compared with the six months ended June 30, 2003. Such change principally reflects additional borrowings under management and mortgage programs of approximately $2.4 billion principally to support the origination of mortgage loans and the acquisition of vehicles used in our vehicle rental operations, as described above. Such incremental cash inflows were partially offset by (i) an increase of $916 million in cash used to reduce corporate indebtedness (including the payment of $778 million to repurchase $763 million of our 6.75% notes that formed a portion of the Upper DECS), (ii) the $144 million of dividend payments to our common stockholders and (iii) an increase of $231 million in share repurchases (net of proceeds received on the issuance of common stock). See “Liquidity and Capital Resources— Financial Obligations” for a detailed discussion of financing activities during first quarter 2004.

Throughout 2004, we intend to continue to reduce corporate indebtedness and repurchase outstanding shares of our common stock. We currently intend to use cash to redeem our 3 7/8% convertible senior debentures on or subsequent to their call date (November 2004); however, holders of these instruments may convert them into shares of our common stock if the price of such stock exceeds the stipulated thresholds (which were not met as of July 31, 2004) or upon the exercise of our call provision. In connection with our anticipated redemption of the 3 7/8% convertible senior debentures, we purchased call spread

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options covering 16.3 million of the 33.4 million shares issuable upon a holder’s election to convert these debentur es into shares of CD common stock (see Note 9 to our Consolidated Condensed Financial Statements for more detail).

We also expect to use an additional $185 million of cash to pay dividends in 2004 and an additional $205 million no later than third quarter 2004 to repay the outstanding note issued in April 2004 as consideration for the purchase of Marriott’s interest in Two Flags Joint Venture.

Financial Obligations
At June 30, 2004, we had approximately $21.8 billion of indebtedness (including corporate indebtedness of approximately $4.6 billion and debt under management and mortgage programs of approximately $17.2 billion).

Corporate indebtedness consisted of:

                                 
    Earliest                      
    Mandatory       As of     As of        
    Redemption   Final   June 30,     December 31,        
    Date   Maturity Date   2004     2003     Change  
Term notes
                               
11% senior subordinated notes  (a)
  May 2009   n/a   $     $ 333     $ (333 )
6  7/8% notes
  August 2006   August 2006     849       849        
4.89% notes  (b)
  August 2006   August 2006     100             100  
6  1/4% notes
  January 2008   January 2008     797       797        
6  1/4% notes
  March 2010   March 2010     348       348        
7  3/8% notes
  January 2013   January 2013     1,190       1,190        
7  1/8% notes
  March 2015   March 2015     250       250        
Contingently convertible debt securities
                               
Zero coupon senior convertible contingent notes
  February 2004   n/a           430       (430 )
Zero coupon convertible debentures
  May 2004   n/a           7       (7 )
3  7/8% convertible senior debentures
  November 2004   November 2011     804       804        
Other
                               
Net hedging gains (losses)  (c)
            (41 )     31       (72 )
Other  (d)
            320       100       220  
 
                         
 
            4,617       5,139       (522 )
Upper DECS  (b)
                  863       (863 )
 
                         
 
          $ 4,617     $ 6,002     $ (1,385 )
 
                         

(a)  
On May 3, 2004, we redeemed these notes for $345 million in cash, including accrued interest.
 
(b)  
On May 10, 2004, our outstanding senior notes that formed a part of the Upper DECS were successfully remarketed. In conjunction with the remarketing, we purchased and retired $763 million of our senior notes. See Note 9 to our Consolidated Condensed Financial Statements.
 
(c)  
As of June 30, 2004, the balance represented $213 million of mark-to-market adjustments on current interest rate hedges. Such losses were partially offset by $172 million of realized gains resulting from the termination of interest rate hedges, which will be amortized as a reduction to future interest expense. As of December 31, 2003, the balance represented $201 million of realized gains resulting from the termination of interest rate hedges, which were partially offset by $170 million of mark-to-market adjustments on other interest rate hedges.
 
(d)  
As of June 30, 2004, this balance included a $205 million note issued in April 2004 as consideration for the purchase of Marriott’s interest in Two Flags Joint Venture. We intend to repay this note no later than third quarter 2004.

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Debt Under Management and Mortgage Programs
The following table summarizes the components of our debt under management and mortgage programs (including related party debt due to Cendant Rental Car Funding (AESOP) LLC (formerly, AESOP Funding II, LLC):

                         
    As of     As of        
    June 30,     December 31,        
    2004     2003     Change  
Asset-Backed Debt:
                       
Vehicle rental program
                       
Cendant Rental Car Funding (AESOP) LLC  (a)
  $ 6,646     $ 5,644     $ 1,002  
Other
    810       651       159  
Vehicle management program  (b)
    3,454       3,118       336  
Mortgage program  (c)
    1,913       1,651       262  
Timeshare program  (d)
    1,365       1,109       256  
Relocation program
    400       400        
Vacation rental program  (e)
    75             75  
 
                 
 
    14,663       12,573       2,090  
 
                 
Unsecured Debt:
                       
Term notes
    1,838       1,916       (78 )
Commercial paper
    407       164       243  
Other
    245       132       113  
 
                 
 
    2,490       2,212       278  
 
                 
Total debt under management and mortgage programs
  $ 17,153     $ 14,785     $ 2,368  
 
                 

(a)  
The change in the balance at June 30, 2004 principally reflects the issuance of term notes at various interest rates to support the acquisition of vehicles used in our vehicle rental business.
 
(b)  
The change in the balance at June 30, 2004 principally reflects debt assumed in connection with our acquisition of First Fleet.
 
(c)  
The change in the balance at June 30, 2004 primarily reflects net commercial paper borrowings of $607 million, partially offset by the January 2004 repayment of $350 million of medium-term notes.
 
(d)  
The change in the balance at June 30, 2004 primarily reflects borrowings under an asset-linked facility to support the creation of consumer notes receivable and the acquisition of timeshare properties related to our timeshare development business, which replaced a $275 million term loan with $219 million outstanding as of December 31, 2003. Borrowings under our asset-linked facility represent bank debt with a three-year term bearing interest at a rate of LIBOR plus 62.5 basis points, based on our current credit ratings.
 
(e)  
This amount represents debt under management and management programs assumed in connection with the acquisition of Landal Green Parks. See Note 3 to our Consolidated Condensed Financial Statements.

The following table provides the contractual maturities for debt under management and mortgage programs (including related party debt due to Cendant Rental Car Funding (AESOP) LLC) at June 30, 2004 (except for notes issued under our vehicle management and certain of our timeshare programs, where the underlying indentures require payments based on cash inflows relating to the corresponding assets under management and mortgage programs and for which estimates of repayments have been used):

                         
    Asset-Backed     Unsecured     Total  
Within 1 year
  $ 4,106     $ 805     $ 4,911  
Between 1 and 2 years
    3,164       35       3,199  
Between 2 and 3 years
    3,582       168       3,750  
Between 3 and 4 years
    1,540       448       1,988  
Between 4 and 5 years
    1,716       183       1,899  
Thereafter
    555       851       1,406  
 
                 
 
  $ 14,663     $ 2,490     $ 17,153  
 
                 

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Available Funding Arrangements and Committed Credit Facilities

At June 30, 2004, we had approximately $6.2 billion of available funding arrangements and credit facilities (comprised of approximately $1.4 billion of availability at the corporate level and approximately $4.8 billion available for use in our management and mortgage programs). As of June 30, 2004, the committed credit facilities at the corporate level included:
                                 
                    Letters of        
                    Credit        
    Total     Outstanding     Issued and     Available  
    Capacity     Borrowings     Outstanding     Capacity  
Maturing in December 2005
  $ 2,900     $     $ 1,459     $ 1,441  

As of June 30, 2004, available funding under our asset-backed debt programs and committed credit facilities (including related party debt due to Cendant Rental Car Funding (AESOP) LLC) related to our management and mortgage programs consisted of:

                         
    Total     Outstanding     Available  
    Capacity     Borrowings     Capacity  
Asset-Backed Funding Arrangements  (a)
                       
Vehicle rental program
                       
Cendant Rental Car Funding (AESOP) LLC  (b)
  $ 7,361     $ 6,646     $ 715  
Other  (c)
    1,129       810       319  
Vehicle management program  (d)
    3,743       3,454       289  
Mortgage program  (e)
    3,116       1,913       1,203  
Timeshare program  (f)
    2,160       1,365       795  
Relocation program  (g)
    600       400       200  
Vacation rental program
    75       75        
 
                 
 
    18,184       14,663       3,521  
 
                 
Committed Credit Facilities  (h)
                       
Maturing in June 2007
    1,250             1,250  
 
                 
 
  $ 19,434     $ 14,663     $ 4,771  
 
                 

(a)  
Capacity is subject to maintaining sufficient assets to collateralize debt.
 
(b)  
The outstanding debt is collateralized by approximately $6.7 billion of underlying vehicles and related assets.
 
(c)  
The outstanding debt is collateralized by approximately $1.0 billion of underlying vehicles and related assets.
 
(d)  
The outstanding debt is collateralized by approximately $4.0 billion of leased vehicles and related assets.
 
(e)  
The outstanding debt is collateralized by approximately $2.0 billion of underlying mortgage loans.
 
(f)  
The outstanding debt is collateralized by approximately $2.2 billion of timeshare-related assets. Borrowings under the Company’s asset-linked facility ($425 million) are also recourse to Cendant.
 
(g)  
The outstanding debt is collateralized by $475 million of underlying relocation receivables and related assets.
 
(h)  
These committed credit facilities were entered into by and are for the exclusive use of our PHH Corporation subsidiary.

We also had $400 million of availability for public debt or equity issuances under a shelf registration statement and our PHH subsidiary had an additional $874 million of availability for public debt issuances under a shelf registration statement.

Liquidity Risk
Our liquidity position may be negatively affected by unfavorable conditions in any one of the industries in which we operate. Additionally, our liquidity as it relates to management and mortgage programs could be adversely affected by (i) the deterioration in the performance of the underlying assets of such programs, (ii) any impairment of our ability to access the principal financing program for our vehicle rental subsidiaries if General Motors Corporation or Ford Motor Company should not be able to honor its obligations to repurchase a substantial number of our vehicles and (iii) our inability to access the secondary market for mortgage loans or certain of our securitization facilities and our inability to act as servicer thereto, which could occur in the event that our or PHH’s credit ratings are downgraded below investment grade and, in certain circumstances, where we or PHH fail to meet certain financial ratios. Further, access to our credit facilities may be limited if we were to fail to meet certain financial ratios. We do not believe that our or PHH’s credit ratings are likely to fall below investment grade. Additionally, we monitor the maintenance of required financial ratios and, as of June 30, 2004, we were in compliance with all financial covenants under our material credit and securitization facilities.

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Currently our credit ratings are as follows:

                         
    Moody's              
    Investor     Standard     Fitch  
    Service     & Poor's     Ratings  
Cendant
                       
Senior unsecured debt
  Baa1     BBB     BBB+  
PHH
                       
Senior debt
  Baa1     BBB+     BBB+  
Short-term debt
     P-2       A-2       F-2  

Standard & Poor’s has assigned a “positive outlook” on our credit ratings, while Moody’s Investor Service and Fitch Ratings have assigned a “stable outlook.” The credit ratings for PHH’s senior debt have been assigned a “stable outlook” by Moody’s Investor Service and Fitch Ratings, while Standard and Poor’s has assigned “developing implications.” A security rating is not a recommendation to buy, sell or hold securities and is subject to revision or withdrawal by the assigning rating organization. Each rating should be evaluated independently of any other rating.

Contractual Obligations
Our future contractual obligations have not changed significantly from the amounts reported within our 2003 Annual Report on Form 10-K with the exception of our commitment to purchase vehicles, which decreased from the amount previously disclosed by approximately $3.2 billion to approximately $1.7 billion at June 30, 2004 as a result of purchases during the six months ended June 30, 2004. Any changes to our obligations related to corporate indebtedness and debt under management and mortgage programs are presented above within the section entitled “Liquidity and Capital Resources—Financial Obligations” and also within Notes 9 and 10 to our Consolidated Condensed Financial Statements.

Accounting Policies
The majority of our businesses operate in environments where we are paid a fee for a service performed. Therefore, the results of the majority of our recurring operations are recorded in our financial statements using accounting policies that are not particularly subjective, nor complex. However, in presenting our financial statements in conformity with generally accepted accounting principles, we are required to make estimates and assumptions that affect the amounts reported therein. Several of the estimates and assumptions that we are required to make pertain to matters that are inherently uncertain as they relate to future events. Presented within the section entitled “Critical Accounting Policies” of our 2003 Annual Report on Form 10-K are the accounting policies that we believe require subjective and/or complex judgments that could potentially affect reported results (mortgage servicing rights, financial instruments and goodwill). There have not been any significant changes to those accounting policies or to our assessment of which accounting policies we would consider to be critical accounting policies.

Changes in Accounting Policies
On March 9, 2004, the United States Securities and Exchange Commission (“SEC”) issued Staff Accounting Bulletin No. 105—Application of Accounting Principles to Loan Commitments (“SAB 105”). SAB 105 summarizes the views of the SEC staff regarding the application of generally accepted accounting principles to loan commitments accounted for as derivative instruments. The SEC staff believes that in recognizing a loan commitment, entities should not consider expected future cash flows related to the associated servicing of the loan until the servicing asset has been contractually separated from the underlying loan by sale or securitization of the loan with the servicing retained. The provisions of SAB 105 are applicable to all loan commitments accounted for as derivatives and entered into subsequent to March 31, 2004. The adoption of SAB 105 did not have a material impact on our consolidated results of operations, financial position or cash flows, as our preexisting accounting treatment for such loan commitments was consistent with the provisions of SAB 105.

Item 3.    Quantitative And Qualitative Disclosures About Market Risks

As previously discussed in our 2003 Annual Report on Form 10-K, we assess our market risk based on changes in interest and foreign currency exchange rates utilizing a sensitivity analysis that measures the potential impact in earnings, fair values, and cash flows based on a hypothetical 10% change (increase and decrease) in interest and foreign currency rates. We used June 30, 2004 market rates to perform a sensitivity analysis separately for each of our market risk exposures. The estimates assume instantaneous, parallel shifts in interest rate yield curves and exchange rates. We have determined, through such analyses, that the impact of a 10% change in interest and foreign currency exchange rates and prices on our earnings, fair values and cash flows would not be material.

Item 4.    Controls and Procedures

(a)  
Disclosure Controls and Procedures. Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the

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end of the period covered by this quarterly report. Based on such evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, our disclosure controls and procedures are effective.
     
(b)  
Internal Controls Over Financial Reporting. There have not been any changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the fiscal quarter to which this report relates that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II—OTHER INFORMATION

Item 1.    Legal Proceedings

Leonard Loventhal Account v. Silverman, et al., C.A. No. 306-N, Court of Chancery for the State of Delaware in and for New Castle County. On or about March 10, 2004, this derivative action was commenced against Henry Silverman, our Chairman and Chief Executive Officer, and the other members of our board of directors asserting claims on our behalf. The complaint in this action alleges that our board members breached their fiduciary duties by approving an employment contract for Mr. Silverman and by allowing us to pay premiums on life insurance policies then in force for Mr. Silverman. The suit seeks equitable relief and compensatory damages in an unspecified amount. Since this action was commenced on our behalf, we are named as a nominal defendant and can only be the beneficiary of any relief awarded in any final disposition. On April 19, 2004, we reached an agreement in principle to settle this action and on May 21, 2004, we entered into a Stipulation of Settlement that is contingent upon Court approval. The Stipulation of Settlement anticipates changes to Mr. Silverman’s existing contract, including changing the expiration date from December 31, 2012 to December 31, 2007; limiting any severance payment to no more than 2.99 times the prior year’s compensation; making a significant portion of Mr. Silverman’s bonus subject to the attainment of certain performance-based earnings per share goals; and reducing the cash compensation portion of a post-employment consulting contract from life to a period of five years. We have given notice to our shareholders of a hearing on August 19, 2004, in the Court of Chancery, at which the parties will request that the Court approve the settlement.

Item 2.    Changes in Securities and Use of Proceeds

(e)  
Below is a summary of our Cendant common stock repurchases for the quarter ended June 30, 2004

                                             
 
                                      Approximate Dollar    
                            Number of Shares       Value of Shares that    
        Total Number                 Purchased as Part of       May Yet Be    
        of Shares       Average Price       Publicly Announced       Purchased Under    
  Period     Purchased       Paid per Share       Plan  (b)       Plan    
 
April 1  – 30, 2004
      5,707,614       $ 24.83         5,707,614         $636,185,037    
 
May 1  – 31, 2004
      3,970,000       $ 22.74         3,970,000         $563,940,397    
 
June 1  – 30, 2004  (a)
      5,396,300       $ 24.08         5,396,300         $491,667,342    
 
Total
      15,073,914       $ 24.01         15,073,914              
 
 
(a)  
Includes 1.2 million shares purchased for which the trade date occurred during June 2004 while settlement occurred in July 2004.
 
(b)  
Our share repurchase program, which does not have an expiration date, was first publicly announced on October 13, 1998 in the amount of $1 billion and has been increased from time to time and each such increase has been publicly announced. The most recent increase of $750 million was approved and publicly announced on February 11, 2004. No shares were purchased outside our share repurchase program during the periods set forth in the table above.

Item 6.    Exhibits and Reports on Form 8-K

(a)  
Exhibits
 
See Exhibit Index

(b)  
Reports on Form 8-K

On April 20, 2004, we filed a current report on Form 8-K to report under Item 12 our first quarter 2004 financial results.

On April 22, 2004, we filed a current report on Form 8-K to report under Item 5 the results of the proposals presented at our annual meeting held on April 20, 2004.

On May 3, 2004, we filed a current report on Form 8-K to report under Item 5 a revised presentation in our Annual Report on Form 10-K for the year ended December 31, 2003 of our Real Estate Services segment financial information for fiscal years 2003, 2002 and 2001 to reflect a change in our reportable segment structure effective as of the first quarter of 2004.

On June 22, 2004, we filed a current report on Form 8-K to report under Item 5 to report the initial public offering of 100% of the outstanding common stock of our wholly-owned subsidiary, Jackson Hewitt Tax Service Inc.

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SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

         
  CENDANT CORPORATION    
       
Date: August 2, 2004
  /s/  Ronald L. Nelson    
       
  Ronald L. Nelson    
  Chief Financial Officer    
       
       
Date: August 2, 2004
  /s/  Virginia M. Wilson    
       
  Virginia M. Wilson    
  Executive Vice President and Chief Accounting Officer    

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Exhibit Index

     
Exhibit No.   Description
  3.1  
  Amended and Restated Certificate of Incorporation of the Company (incorporated by reference to Exhibit 3.1 to the Company’s Form 10-Q for the quarterly period ended March 31, 2004).
 
   
  3.2  
  Amended and Restated By-Laws of the Company (incorporated by reference to Exhibit 3.2 to the Company’s Form 10-Q for the quarterly period ended March 31, 2004).
 
   
10.1  
  Three Year Asset-Linked Revolving Credit Agreement, dated as of June 17, 2004, among Cendant Corporation, as Borrower, the Lenders referred to therein, Bank of America, N.A., as Administrative Agent and Citicorp USA, Inc., as Syndication Agent, Banc of America Securities LLC and Citigroup Global Markets Inc., as Co-Lead Arrangers and Co-Bookrunners.
 
   
10.2  
  Indenture and Servicing Agreement, dated as of May 27, 2004, by and among Cendant Timeshare 2004-1 Receivables Funding, LLC, as Issuer, and Fairfield Acceptance Corporation—Nevada, as Servicer, and Wachovia Bank, National Association, as Trustee, and Wachovia Bank, National Association, as Collateral Agent.
 
   
10.3  
  Three Year Competitive Advance and Revolving Credit Agreement, dated as of June 28, 2004, among PHH Corporation, as Borrower, the Lenders referred to therein, Citicorp USA, Inc., as Syndication Agent, Bank of America, N.A., The Bank of Nova Scotia and Calyon New York Branch, as Documentation Agents and JPMorgan Chase Bank., as Administrative Agent, J.P. Morgan Securities Inc. and Citigroup Global Markets Inc., as Joint Lead Arrangers and Joint Bookrunners (incorporated by reference to PHH Corporation’s Current Report on Form 8-K filed June 30, 2004).
 
   
10.4  
  Amended and Restated Employment Agreement of Richard Smith, dated June 30, 2004.
 
   
10.5  
  Cendant Corporation 2004 Performance Metric Long-term Incentive Plan.
 
   
10.6  
  Cendant Corporation 2003 Long-term Incentive Plan.
 
   
10.7  
  Second Amended and Restated Base Indenture, dated as of June 3, 2004, between Cendant Rental Car Funding (AESOP) LLC (formerly known as AESOP Funding II L.L.C.), as Issuer and The Bank of New York, as Trustee.
 
   
10.8  
  Second Amended and Restated Loan Agreement, dated as of June 3, 2004, among AESOP Leasing L.P., as Borrower, Quartx Fleet Management, Inc., as a Permitted Nominee, PV Holding Corp., as a Permitted Nominee and Cendant Rental Car Funding (AESOP) LLC (formerly known as AESOP Funding II L.L.C.), as Lender.
 
   
10.9
  Second Amended and Restated Master Motor Vehicle Operating Lease Agreement, dated as of June 3, 2004, between AESOP Leasing L.P., as Lessor and Cendant Rental Car Group, Inc., as Lessee and as Administrator.
 
   
10.10
  Series 2004-2 Supplement to the Base Indenture, dated as of February 18, 2004, among Cendant Rental Car Funding (AESOP) LLC (formerly known as AESOP Funding II L.L.C.), as Issuer and The Bank of New York, as Trustee and as Series 2004-2 Agent.
 
   
12     
  Statement Re: Computation of Ratio of Earnings to Fixed Charges.
 
   
15     
  Letter Re: Unaudited Interim Financial Information.
 
   
31.1  
  Certification of Chief Executive Officer Pursuant to Rules 13a-14(a) and 15d-14(a) Promulgated Under the Securities Exchange Act of 1934, as amended.
 
   
31.2  
  Certification of Chief Financial Officer Pursuant to Rules 13a-14(a) and 15d-14(a) Promulgated Under the Securities Exchange Act of 1934, as amended.
 
   
32     
  Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

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