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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

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FORM 10-K

(MARK ONE)
[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

FOR THE FISCAL YEAR ENDED DECEMBER 31, 2003

OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

FOR THE TRANSITION PERIOD FROM TO

COMMISSION FILE NUMBER 0-32941

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MPOWER HOLDING CORPORATION
(Exact name of registrant as specified in its charter)

DELAWARE 52-2232143
(State or other jurisdiction of (I.R.S. Employer
incorporation or organization) Identification No.)

175 SULLY'S TRAIL, SUITE 300, PITTSFORD, NY 14534
(Address of principal executive offices) (Zip Code)

(585) 218-6550
(Registrant's telephone number, including area code)

SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:

NAME OF EACH EXCHANGE
TITLE OF EACH CLASS ON WHICH REGISTERED
------------------- ---------------------
NONE NONE

SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:

COMMON STOCK, $0.001 PAR VALUE PER COMMON SHARE
(Title of class)

Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes [X] No [ ]

Indicate by check mark if disclosure of delinquent filers pursuant to
Item 405 of Regulation S-K is not contained herein, and will not be contained,
to the best of registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [ ]


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Indicate by check mark whether the registrant is an accelerated filer
(as defined in Rule 12b-2 of the Act). Yes [ ] No [X]

As of June 30, 2003, the aggregate market value of common stock held by
non-affiliates of the registrant, based on the last sale price of such stock in
the NASD Over the Counter Bulletin Board on June 30, 2003, was approximately
$68.6 million.

Indicate by check mark whether the registrant has filed all documents
and reports required to be filed by Section 12, 13 or 15(d) of the Securities
Exchange Act of 1934 subsequent to the distribution of securities under a plan
confirmed by a court. Yes [X] No [ ]

As of March 15, 2004, the registrant had 78,332,022 shares of common
stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE
Not Applicable

Exhibit Index is located on page 56.

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PART I

ITEM 1. BUSINESS

THE COMPANY

We were one of the first competitive local exchange carriers founded
after the inception of the Telecommunications Act of 1996, which opened up the
local telephone market to competition. Today, we offer local and long distance
voice services as well as high-speed Internet access by way of a variety of
broadband product and service offerings. Our services are offered primarily to
small and medium-sized business customers and residential customers (primarily
in the Las Vegas market) through our wholly-owned subsidiary, Mpower
Communications Corp. ("Communications") in Los Angeles, California, San Diego,
California, Northern California (the San Francisco Bay area and Sacramento), Las
Vegas, Nevada and Chicago, Illinois. As of March 2004, we have approximately
51,000 business customers and approximately 21,000 residential customers. We
also bill a number of major local and long distance carriers for the costs of
originating and terminating traffic on our network for our local service
customers. We do not have any unbundled network element platform ("UNE-P")
revenues. During 2003, we acquired approximately 87% of our new sales through
our direct sales force and supporting staff, with the remainder acquired through
agent relationships and outbound telemarketing.

As used in this report, the terms "we," "us," "our," "our company" and
"Mpower" means Mpower Holding Corporation and its subsidiaries.

FINANCIAL HISTORY

In May 1998, we completed our initial public offering of common stock,
raising net proceeds of $63.0 million. From May 1999 to March 2000, we raised
over $900 million of additional funds through debt and equity issuances to
pursue an aggressive business plan to rapidly expand our business using Class 5
circuit switching technology (the same as used by Verizon, SBC, and other major
telecommunication companies) in each of our markets and began deploying digital
loop carriers in each collocation site. This business plan required significant
up-front capital expenditures in each market as well as lower recurring margins
in its early phase. In mid-2000, the capital markets became virtually
inaccessible to early stage communications ventures. Consequently, in September
2000, we commenced what became a 36-month process to restructure our business,
both operationally and financially.

- - From September 2000 through May 2001, we significantly scaled back our
operations, canceling more than 500 existing collocations, and
canceling plans to enter the Northeast and Northwest Regions
(representing more than 350 collocations).

- - From February 2002 through July 2002, we undertook a comprehensive
recapitalization through a Chapter 11 bankruptcy plan that eliminated
$593.9 million in carrying value of long-term debt and preferred stock
(as well as $65.3 million of associated annual interest and dividend
costs) in exchange for cash and 98.5% of our common stock.

- - From November 2002 to January 2003, we eliminated the remaining $51.3
million of carrying value of our long-term debt for cash payments,
which released all of our network equipment from any remaining security
interests, giving us the ability to pursue alternative financing and
strategic transactions.

- - In January 2003, we announced we had reached an agreement with RFC
Capital Corporation, a wholly-owned subsidiary of Textron Financial
Corporation, for a three-year funding facility of up to $7.5 million,
secured only by certain of our receivables.

- - In January 2003, we announced a series of strategic transactions to
further strengthen us financially and focus our operations on our
California, Nevada and Illinois markets. The sale of our customers and
assets in Florida, Georgia, Ohio, Michigan and Texas to other service
providers (the "Asset Sales") has now brought more geographic
concentration to our business. The Asset Sales for customers and assets
in Ohio, Michigan and Texas were completed in March 2003. The Asset
Sales for our customers and business in Georgia and Florida were
completed in April 2003. The Asset Sales are expected to generate net
proceeds to us of approximately $19.0 million, of which $18.1 million
of net proceeds have been received in 2003.

- - In September 2003, we raised net proceeds of approximately $16.0
million through a private placement of shares of our common stock and
warrants to purchase additional shares of common stock.

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EMERGENCE FROM CHAPTER 11 PROCEEDINGS

On July 30, 2002, we and our subsidiary, Communications, formally
emerged from Chapter 11 as our recapitalization plan (the "Plan") became
effective. See Note 2 in the Notes to the consolidated financial statements for
a summary of the material features of the Plan.

As of July 30, 2002, we implemented fresh-start accounting under the
provisions of Statement of Position ("SOP") 90-7 "Financial Reporting by
Entities in Reorganization under the Bankruptcy Code." Under SOP 90-7, our
reorganized fair value was allocated to our assets and liabilities, our
accumulated deficit was eliminated, and our new equity was issued according to
the Plan as if we were a new reporting entity. In conformity with fresh-start
accounting principles, Predecessor Mpower Holding recorded a $244.7 million
reorganization charge to adjust the historical carrying value of our assets and
liabilities to fair market value reflecting the allocation of our $87.3 million
estimated reorganized equity value as of July 30, 2002. We also recorded a
$315.3 million gain on the cancellation of debt on July 30, 2002 pursuant to the
Plan. As a result, our net operating loss carryforwards, which were subject to
annual use limitations before the reorganization, have been significantly
reduced.

As a result of our reorganization, the financial statements published
by us for the periods following the effectiveness of the Plan will not be
comparable to those published before the effectiveness of the Plan.

RESHAPING MPOWER

Our scaling back of operations from September 2000 through May 2001,
canceling more than 500 existing collocations and canceling plans to enter the
Northeast and Northwest regions followed by emergence from Chapter 11 and the
recapitalization of our balance sheet were significant steps in a sequential
process to reshape our company. Through the pre-negotiated Chapter 11
proceeding, we eliminated $593.9 million in carrying value of long-term debt
settled and preferred stock in exchange for $19.0 million in cash and 98.5% of
the common stock of our reorganized company. This process reduced our debt and
preferred stock by approximately 92%. In November 2002, we repurchased $49.2
million in carrying value of our 2004 Notes for $14.2 million in cash. In
January 2003, we repurchased the remaining $2.1 million in carrying value of our
2004 Notes for $2.2 million in cash. This transaction removed all liens on our
network equipment.

With our long-term debt eliminated, the second step in the process of
reshaping our company was to significantly bring down our cash burn rate. We
first began to see cash conservation as a priority in September 2000 when we
pulled back on our network expansion plans. Since that time, we have continued
to scale back our market footprint and have made significant operational
improvements which resulted in efficiencies including reduced headcount and
lower selling, general and administrative expenses ("SG&A") and capital
expenditures. In January 2003, we announced the sale of our customers and assets
in Florida, Georgia, Ohio, Michigan and Texas. The Asset Sales of Ohio, Michigan
and Texas were completed in March 2003. The remaining Asset Sales were completed
in April 2003. The Asset Sales accomplished three things: significantly reduced
our cash burn, brought us additional cash through the sale of the markets, and
resulted in geographic concentration for the rest of our business.

The final step in reshaping our company is to accelerate our growth in
the markets within which we currently operate. We intend to accomplish this
through organic growth, the increased investment in our sales force which we
expect to result in the acceleration in the growth of our customer base, as well
as growth through strategic transactions. In terms of strategic transactions, we
will continue to explore opportunities to increase our customer base through
merger and/or acquisition transactions that we would expect to be accretive to
shareholder value.

COMPANY OVERVIEW

Mpower Communications Corp. is a facilities-based communications
provider offering an integrated bundle of broadband data and voice communication
services to business customers. We provide a full range of telephone, high-speed
data, Internet access, and Web hosting solutions in Las Vegas, Nevada, Chicago,
Illinois and throughout California.

As a facilities-based provider, we own and control a substantial amount
of our network infrastructure and bring the power of that directly to our
customers. Our regional footprint provides us concentrated service coverage and
experience in the markets we serve.

We acquire new customers primarily through our dedicated account managers who
personally work with customers to find the best solution for their unique
communications needs. We also maintain relationships with agents and have a
telemarketing sales organization. We intend to aggressively grow our sales agent
channel. We plan to continue to evolve our product and service offerings in
order to maximize the value perceived by our customers while delivering such
products and services as cost-effectively as possible.

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We maintain a Web site with the address www.mpowercom.com. We have not
incorporated by reference into this report on Form 10-K the information on our
Web site and you should not consider it to be a part of this document. Our Web
site address is included in this document for reference only. We make available
free of charge (other than an investor's own Internet access charges) through
our website our Annual Report on Form 10-K, quarterly reports on Form 10-Q and
current reports on Form 8-K, and amendments to these reports, through a link to
the EDGAR database, as soon as reasonably practicable after we electronically
file such material with, or furnish such material to, the Securities and
Exchange Commission.

MARKET OPPORTUNITY

We believe we have a significant market opportunity as a result of the
following factors:

IMPACT OF THE TELECOMMUNICATIONS ACT OF 1996

The Telecommunications Act of 1996 allows CLECs to use the existing
infrastructure established by incumbent carriers, as opposed to building a
competing infrastructure at significant cost. The Telecommunications Act
requires all incumbent carriers to allow CLECs to collocate their equipment in
the incumbent carrier's central offices. This enables us to access customers
through existing telephone line connections. The Telecommunications Act created
an incentive for incumbent carriers that were formerly part of the Bell system
to cooperate with CLECs by precluding each of these incumbent carriers from
providing long distance service in its region until regulators determine there
is a significant level of competition in the incumbent carriers' local market.
See "Government Regulations."

NEEDS OF SMALL AND MEDIUM-SIZED BUSINESSES FOR INTEGRATED COMMUNICATIONS
SOLUTIONS

Small and medium-sized businesses are our primary customer target.
Small and medium-sized businesses are subject to the cost and complexity of
using multiple service providers: local dial-tone providers, long distance
carriers, Internet service providers and equipment integrators. We believe these
businesses can benefit significantly from an integrated cost-effective
communications solution delivered by a single provider.

GROWING MARKET DEMAND FOR HIGH-SPEED DATA SERVICES

The rise of the Internet as a commercial medium as well as a necessary
business tool has driven the demand for high-speed data services. Businesses are
increasingly establishing Web sites and corporate intranets and extranets to
expand their customer reach and improve their communications efficiency. To
remain competitive, small and medium-sized businesses increasingly need
high-speed data and Internet connections to access critical business information
and communicate more effectively with employees, customers, vendors and business
partners.

SHRINKING COMPETITIVE LANDSCAPE

The shake out in the telecommunications industry in recent years has
significantly reduced the number of competitors in the marketplace. Many
companies in the competitive communications industry have succumbed to heavy
debt loads and burdensome interest payments without the revenue streams to
compensate, and therefore have not been able to sustain their business model. As
a result, fewer competitors are vying for the same customers.

THE MPOWER SOLUTION

In today's competitive business landscape, businesses must utilize
every advantage to gain additional market share. We believe companies that most
efficiently meet customer needs will have the upper hand in gaining new
business. Advances in telecommunications and technology are vital resources in
this environment. We believe stakeholders will tend to choose communications
providers that have a proven track record of successfully providing solutions
that help overcome business challenges, maintain a solid balance sheet, are
"easy to do business with" and offer a competitive advantage.

We believe we are such a service provider. The product and service
offerings we deliver are designed to assist businesses in enhancing the
efficiency and effectiveness of an organization, while decreasing expenses in
both hard and soft dollars. We seek to understand business challenges and build
the appropriate solutions. We believe we have both the agility and capability to
tailor our services in the most meaningful configuration for our customers.

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FACILITIES-BASED NETWORK

We were one of the first competitive communications carriers to
implement a facilities-based network strategy. As a result, we own the network
switches that control how voice and data communications originate and terminate,
and we lease the telephone lines or transport systems over which the voice and
data traffic are transmitted. We install much of our network equipment at
collocation sites of the incumbent carriers from whom we lease standard
telephone lines. As we have already invested in and built our network, we
believe our strategy has allowed us to establish and sustain service in our
markets at a comparatively low cost while maintaining control of the access to
our customers.

Our network consists of 294 incumbent carrier central office
collocation sites, of which 280 are SDSL capable and 214 are T1 capable. This
means that of our 294 total collocation sites, we can provide our customers SDSL
services in 280 or 95% of the 294 collocation service areas and we can provide
T1 services in 214 or 73% of the 294 collocation service areas. In April 2004,
we will begin selling T1 services to customers using facilities that do not
directly connect to our collocation sites. We refer to this as "off network."
Having off network facilities increases our number of potential customers. We
have established working relationships with Verizon, Sprint, and Southwestern
Bell Corporation (including its operating subsidiaries PacBell and Ameritech,
collectively referred to as "SBC"). As of March 2004, we have over 258,000
billable lines in service.

INTELLIGENT NETWORK DESIGN

Traditional service providers deliver narrowband voice and data
services over a circuit-switched network. When these services are bundled they
are delivered over "separate" voice and data networks. We fully assimilate the
mature, proven components of traditional Time Division Multiplexing ("TDM")
technology with cost efficiencies of packet-switched data networks. Our Internet
Protocol ("IP")-enabled system integrates voice and data services into a single
platform, resulting in our ability to provide voice and data services to our
customers at a lower operating cost.

BUSINESS STRATEGIES

Targeting Small and Medium-Sized Businesses. We believe the small and
medium-sized business customer base generates an estimated 55% of all local
telephone service revenues. We target suburban areas of the metropolitan areas
we serve because these areas have high concentrations of small and medium-sized
businesses. By providing a package of voice and data services and focusing on
small and medium-sized business sales, we believe we will gain a competitive
advantage over the incumbent carrier, our primary competitor for these
customers.

Direct Sales Force. In order to better align the needs of our customers
with the skills of our direct sales force, we have established two distinct
sales forces to create a strategy that allows us to benefit from the unique
talents in our sales organization.

Major Markets: This sales channel focuses on multi-location, higher
revenue prospects. It sells all of our product and service offerings with a
focus on primary rate interfaces ("PRIs"), trunks, data T1 services and long
distance.

Mid Markets: This sales channel focuses on simpler sales environments
with a shorter sales cycle. It sells all of our product and service offerings
with a focus on plain old telephone service ("POTS"), DSL, and our integrated T1
services.

When fully staffed, we expect to have approximately 40 quota carrying
account managers serving our major markets customers and prospects. We expect to
have approximately 80 quota carrying account managers serving our mid markets
customers and prospects. The number of sales people allocated to these channels
could change based on business results of each channel.

Product and Service Offerings. We focus on offering bundled
communications packages to our small and medium-sized business customers. These
services include integrated T1 services, trunks and PRIs, as well as traditional
voice and data services (see Product & Service Offerings below).

Increase Market Share and Profitable Revenue. We plan to continue to
aggressively sell into our existing network footprint and target customers
within that footprint with the product and service offerings that we believe
will generate the highest margin revenue. We expect that the vast majority of
these services will be delivered to our customers under term contracts. We
believe that this strategy will further increase the quality of our revenue
streams. We expect that the majority of network expansion will be centered
around augmentation of our existing network to further enhance our product and
service offerings and service delivery capabilities.

Control Customer Relationship. By connecting the standard telephone
line originating at our customer's site to our central office collocation, we
effectively place the customer on our network. This connection serves as the
platform for delivering our current and

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future communications services to our customers. Any future changes our
customers want to make to their services, including purchasing more services
from us, are under our direct control. The one exception is for repairs, which
are infrequent but may require the participation of the incumbent carrier's
network maintenance staff.

Capital Efficient Network. We were one of the first competitive local
exchange carriers to implement a facilities-based network strategy of purchasing
and installing switches, collocating in the central offices of the incumbent
carrier and leasing local telephone lines, referred to as a "smart build"
strategy. This network footprint is complete and operational. We have installed
SDSL technology across our existing network, and have T1 technology in the
majority of our network collocations.

Optimize Current Network Infrastructure. The footprint of our
facilities-based network is completely built out and operational. All of our
traffic and revenue is on-switch, allowing us better control over our costs. Our
strategy going forward is to maximize the investment in this infrastructure and
increase market share in the areas we serve. Our ability to provide certain of
our T1 service offerings off network is a part of our overall strategy to
increase our market share while containing costs.

Dynamic Allocation of Bandwidth: As part of our product and service
offerings for businesses, our voice and data integrated solutions product, as
described below, is uniquely designed to give customers the ability to use
dynamically allocated bandwidth coupled with combining our customer's data and
voice needs on one medium. This simply means that data bandwidth fluctuates
(increases or decreases) based on phone usage. Customers serviced by many of our
competitors will typically be required to designate certain amounts of bandwidth
for data traffic and certain amounts for voice traffic. Our integrated T1
service provides the ability for our customers to use the entire circuit for
data transfers while still being able to place and receive phone calls all on
one circuit.

National Network Operations Center and Traffic Monitoring: Our national
operations center ("NOC") provides a high standard of network availability at
99.998% at December 31, 2003, coupled with reliability. Our NOC utilizes Fault,
Configuration, Accounting, Performance and Security ("FCAPS") management to
manage our network footprint.

Operations Support System. We have a comprehensive operations support
system to manage our business. Our system provides integrated features
addressing customer care, billing and collections, general ledger, payroll,
fixed asset tracking, and personnel management. Our systems have the ability to
adapt to multiple incumbent carrier provisioning systems, which can improve our
operating efficiencies and effectiveness. For our customers, we recently
launched NetBill - a simple and secure way to view and pay bills online and
manage their telecommunications accounts.

Timely and Accurate Provisioning for Customers. We believe one of the
keys to our success is effectively managing the provisioning process for new
customers. We have a standardized service delivery process and consolidated
service delivery centers, which significantly reduce our provisioning intervals
and improve our provisioning quality metrics. In addition, through electronic
order interfaces with all of the incumbent carriers, we have been able to
substantially reduce the time, number of steps and duplication of work typically
involved in the provisioning process. For customers, our implementation team
ensures that services are typically installed in a smooth and timely fashion.
This team manages the migration of existing services from data and information
gathering through installation and service activation.

Quality Customer Care. We have a professionally trained workforce that
seeks to generate customer satisfaction. We operate one main call center that
handles general billing, customer care and related issues for all of our
customers. Through low employee attrition, we believe our call center has been
able to develop a professional "teamwork" approach to assisting with any
customer issues.

We believe our call center performs at a high level of proficiency,
while continually meeting service level targets for our customers. Our call
center is focused on first call resolution, which involves both an enhanced
automated call distribution system that directs callers into the customer
service center based on the type of question they have, and specially trained
agents with the tools to resolve customer issues. Our service representatives
use our operations support system to gain immediate access to our customers'
data, enabling quick responses to customer requests and needs at any time. This
system also allows us to present our customers with one fully integrated monthly
billing statement for all communication services. We believe that providing
quality customer service is essential to offering a superior product and service
offering to our customers and creating customer loyalty.

Our quality customer "experience" is evidenced by our over 90% customer
satisfaction rating received from new customers we polled 45 days after they
join Mpower. This rating is a 13 month average through March 1, 2004.

One measure of customer satisfaction is "churn." Churn is defined as
the percentage of lines that are disconnected in any given period of time. Our
average monthly churn for business lines during the fourth quarter of 2003 was
approximately 1.8% and has been steadily decreasing over the prior several
quarters.

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SALES APPROACH

We provide personal relationships for businesses that are designed to
save our customers time, energy and money. The Mpower team consists of the
following functions, whose responsibilities are as indicted below:

- - DEDICATED ACCOUNT MANAGERS: Understand our customers' businesses and
determine the best communications solution to meet their needs. Our
organization structure has two distinct sales channels to separately
pursue "major markets" and "mid markets" customers.

- - SALES ENGINEERS: Provide technical expertise, solution design and
interface with IT partners and vendors.

- - FIELD MARKETING: Provide focused materials and qualified leads for key
vertical markets such as real estate, automotive, financial and retail
food.

- - PROVISIONING REPRESENTATIVES: Communicate with customers to ensure high
quality conversions.

- - FIELD TECHNICIANS: Provide smooth installations and timely field
repair.

- - CUSTOMER CARE ASSOCIATES: Committed to exceeding customer expectations.

- - CUSTOMER ACCOUNT MANAGERS: Located in each market to provide
local-level support.

We take a "feet-on-the-street" approach to both sales and marketing. As
of March 2004, we employed approximately 104 quota-carrying sales personnel and
an additional approximately 71 sales support personnel. During 2003,
approximately 87% of our new sales were acquired through our direct sales force
and supporting staff. Our account managers personally meet with customers to
determine the best communications solution for them. As a result of this design,
much of our business comes through referrals and networking. We have a highly
focused relationship-building approach which seeks to generate well-managed,
profitable growth through increased market share with minimal customer turnover.
Our two sales organization channels (Major Markets and Mid Markets) are divided
into teams within markets. Our direct sales efforts are complemented by our
telemarketing and agent channels.

Our sales representatives are supported by sales coordinators, customer
account managers and service delivery personnel. These support personnel
function as the liaison between the small business customer and our operational
personnel to effect a coordinated transfer of service from the incumbent
carrier's network to our network. Field technicians are responsible for the
installation of customer premise equipment, if required.

PRODUCT & SERVICE OFFERINGS

As an integrated service provider, we offer a variety of voice and data
services that come as a bundled solution, or can be conveniently packaged or
purchased as stand-alone products.

DATA AND INTERNET SERVICES

Our IP network is designed to provide data solutions that meet the
needs of today's growing businesses. We believe that our IP network is secure,
reliable and advanced. We deliver data in three ways:

- - Over an economic variable speed loop with Modem (SDSL),

- - Over a dedicated circuit (typically a T1, which we call
"MpowerConnect"), and

- - Integrated with Voice (typically over a T1, which we call
"MpowerOffice").

VOICE AND DATA INTEGRATED SOLUTIONS

Our IP network infrastructure enables integration of business voice and
data communications and e-commerce applications, while streamlining business
processes by way of the Internet. We package voice and data applications to
provide value-added solutions from one provider, one point of contact and one
invoice.

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The MpowerOffice service offering includes:

- - High speed Internet access: 768k, 1.1 Megabit ("Mb") or 1.5Mb

- - Voice lines: 4 - 24 lines

- - Choice of call control services: unlimited features or Centrex

- - Remote Internet access: 3 dialup accounts

- - IP applications: 20 email accounts, 70Mb web space and domain name
service ("DNS") (up to 4 domains)

The MpowerEnterprise service offering includes:

- - High speed Internet access: 1.544 Megabits per second ("Mbps")

- - Integrated services digital network ("ISDN") PRI: 23 channels

- - Choice of call control services: 40 direct inward dialing ("DIDs"),
CallerID, Automatic Channel Selection and Hunting

- - Long Distance: 1,000 free domestic minutes.

SDSL HIGH SPEED INTERNET

SDSL High-Speed Internet uploads and downloads files at equally fast
rates, providing Internet access at speeds equal to that of a T1--but at a
fraction of the cost. Our SDSL offers equal upstream and downstream speeds of up
to 1.5 Mbps. Unlike Asymmetrical Digital Subscriber Line ("ADSL"), which only
allows quick downloads, SDSL has the power to both receive and send large files
at high speeds. SDSL can move data 50 times faster than a dial-up modem and 10
times faster than ISDN. Our SDSL service offering includes:

- - Multiple convenient tiers of speed up to 1.544 Mbps

- - SDSL modem

- - Web hosting

- - Email addresses

- - Domain name hosting

- - Always-on, secure high-speed Internet connection

- - 24/7 repair support

- - Full domain name registration and email support.

MPOWERCONNECT

MpowerConnect is fast, reliable Internet access with up to a full
T1-worth of bandwidth. Use of a T1 bypasses distance limitations associated with
some technologies and offers many benefits in terms of service quality while
providing 1.544 Mbps of bandwidth. Our product and service offering includes
both integrated voice and data T1 packages, as well as a data-only T1 service.
Delivered through a combination of telephone and data network facilities,
MpowerConnect is designed to be predictable, stable, fully symmetric, and
feature speeds of up to 1.544 Mbps. Additional features, such as blocks of IP
addresses, custom email accounts, and Web Hosting, are also available.

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Standard packages are available at either 768 Kilobits ("Kbps") or
1.544 Mbps Internet access speeds, with a variety of feature package upgrades
and a la carte feature options including:

- - DNS of public IP services such as Web Hosting and email

- - Custom email addresses

- - 40, 70, or 100 Mb Web Hosting

- - Dial-up Internet account

- - Block of up to 4, 8, or 16 IP addresses.

Web hosting: Our customers can register a new domain name or transfer a
current domain name to our servers. Our servers will be the origination point
for our customer's company's online presence including their email services.
Additional options are available to build online storefronts with secure online
credit card transactions.

Email: We offer email services with many features and hosted in our
data centers. We offer Username@mpowermail.net email addresses and domained
email accounts are also available.

VOICE SERVICES

Our intelligent network has been designed to provide the platform to
provide the highest level of quality and reliability to deliver local and long
distance telephone services. We offer many combinations of voice services. A
full suite of features and calling plans are also available. Voice services
options include:

- - Mpower PRI: A solution for businesses with high call volumes, includes
local service, 40 direct-dial numbers, caller ID, flat rate local and
local-toll usage, low long distance rates, among other features.

- - Mpower Trunks: Cost-effective, digital voice communications with
applications for call centers, general office use, smaller offices and
sales offices.

- - Mpower Business Voice Services: A complete menu of custom calling
features, local number portability, 911, directory, long distance
information services, among other features.

- - Centrex: Standard features include unique phone numbers for each
employee, 3-way calling, last number redial with additional features
available.

- - Long Distance: Long distance service across the country and
internationally at competitive rates.

- - Calling Card: Customers can make calls from anywhere and take advantage
of our low rates.

- - Mpower Business Toll-Free Service: Toll-free phone numbers with no
setup fees, monthly fees or minimums. Service options available for
U.S., Canada and the Caribbean.

- - Voicemail: Retrieve messages from any touch-tone phone, post greeting
announcements and store messages for up to 30 days. Optional features
allow for expansion of voice mail capacity.

- - Local Operator Services support analog business lines, digital trunks
and ISDN PRI.

- - Long Distance Operator Services are provided for domestic (1+ and Toll
Free), international and calling card.

- - Features - Call control services: An extensive list of customer calling
and Centrex features in addition to voicemail and audio and web
conferencing.

MARKETS

As of March 2004, we operate in five markets in three states and have
294 incumbent carrier central office collocation sites and 74 offnet
collocations. The

10


major markets in our footprint are: Los Angeles, California, San Diego,
California, Northern California (the San Francisco Bay area and Sacramento), Las
Vegas, Nevada and Chicago, Illinois. The table below shows the distribution of
our central office collocation sites within these markets.



NUMBER OF COLLOCATIONS
----------------------
MARKET ON-NET OFF-NET
- ------------------------ ------ -------

Los Angeles ............ 142 32
San Diego .............. 28 5
Northern California..... 40 10
Las Vegas .............. 18 ---
Chicago ................ 66 27
--- ---
Totals ................. 294 74
=== ===


We believe there is significant scaling potential within our existing
market footprint, given our past success in market penetration in our base of
original markets. In addition, our robust network backbone is scalable and can
provide reliability and service quality across our collocation footprint, while
affording us the benefit of spreading the fixed costs across our markets. Use of
off network facilities will also allow us to sell certain T1 services to
customers that are not within the geographic reach of our collocation sites.

NETWORK ARCHITECTURE AND TECHNOLOGY

NETWORK ARCHITECTURE

Our IP network uses an integrated IP-based architecture to deliver
converged voice and data over a single platform with seamless integration and
delivery.

Our integrated voice and data offerings are delivered over a single,
IP-based network with a single invoice as opposed to an alternative which
cobbles together products and services over multiple networks and manages
multiple business support systems.

Network Technology:

- Facilities-based network,

- Can support multiple "last mile loop" access method,

- Single, integrated voice and data network, and

- Network design benefits from favorable economics of Voice over
IP ("VoIP"), Internet and packet-based technologies.

We believe our network technology offers the following benefits to our
customers:

- Seamless installation, integration and lower costs

- Dynamic, efficient use of bandwidth - all applications using
the same facility

- Single bandwidth facility easier to manage as compared to
voice channels and bandwidth

- Today's data business applications utilize IP protocol

- One point of contact with one bill.

Traditional networks provide narrowband voice and data services over a
circuit-switched network. When these services are bundled, they are delivered
over "separate" voice and data networks. Our IP network infrastructure enables
integration of business communication and commerce applications, while
streamlining business processes by way of the Internet.

Our facilities-based, local telephone and data network consists of
seven switches and 368 network access points providing extensive service
coverage in Las Vegas, Nevada, Chicago, Illinois and throughout California. Our
network features:

- - Industry leading vendors at every layer of network architecture

- - Comprehensive collocation coverage in every market

- - Network architecture which fully supports integrated communications
services from POTS to Integrated Voice and Data over IP, and designed
to support future technologies

- - Our network reliability exceeded 99.998% at December 31, 2003.

We were one of the first competitive communications carriers to
implement a facilities-based network strategy. As a result, we own the network
switches that control how voice and data transmissions originate and terminate,
and we lease from the incumbent local carrier only the telephone lines over
which the voice and data traffic are transmitted. In addition, Federal
Communications Commission ("FCC") regulations currently require incumbent
carriers to lease telephone lines to us at just and reasonable rates. Because we
have already invested and built our network, we are able to serve our markets at
a comparatively low cost while

11


maintaining control of the access to our customers. By comparison, many CLECs do
not control their own facilities and, therefore, are much more dependent upon
the local Bell companies and the federal and state regulatory environment in
order to ensure the viability of their business plans.

We have implemented a strategy enabling us to own the hardware that
routes voice calls and data traffic, which we refer to as "switches," while
leasing the telephone lines and cable over which the voice calls and data
traffic are actually transmitted, which we refer to as "transport." We use three
basic types of transport to transmit voice calls and data traffic. First, we
lease the standard telephone line from the incumbent carrier. This allows us to
move voice calls and data traffic from a customer's location to the nearest
central office owned by the incumbent carrier. Inside these central offices, we
have equipment that allows us to deliver the services we sell to our customers.
Second, we lease network capacity from other communications companies, which
connects the equipment we installed in the central office of the incumbent
carrier to our switches. Third, we lease additional network capacity from other
communications companies, which connect our switches to each other and allow us
to complete our customers' long distance calls to national and international
destinations in addition to providing our customers connectivity to the
Internet. We believe this network strategy provides us an efficient capital
deployment plan, which should allow us to achieve an attractive return on our
invested capital.

We believe that leasing the standard telephone line from the incumbent
carrier's central office to the end-user provides a cost-efficient solution for
gaining control of access to our customers. Leasing costs are not incurred until
we have acquired a customer and revenue can be generated. It is our experience
that the network required to connect our collocation equipment located at an
incumbent carrier's central office to our switching hardware and the network
required to connect our customers' voice calls and data traffic to the Internet
and other telephones is available at reasonable prices in all of our current
markets. Because the network connection required to transport voice calls and
data traffic has become a readily available service from numerous other
communications companies, we focused our efforts on owning and installing the
hardware that determines where to route voice calls and data traffic and on
selling and delivering our services to our customers.

We have seven operational voice switches. All of our current voice
switches are DMS-500 switches manufactured by Nortel Networks. These switches
offer a flexible and cost efficient way for us to provide local and long
distance services to our customers.

Once we install equipment in the collocation sites we lease from the
incumbent carrier, we initiate service to a customer by arranging for the
incumbent carrier to physically disconnect a standard telephone line from their
equipment and reconnect the same standard telephone line to our equipment. When
the standard telephone line has been connected to our equipment, we have direct
access to the customer and can deliver our voice and data services. Any future
changes the customer wishes to make, such as purchasing more services from us,
are under our direct control.

We have installed our equipment in 294 collocation sites as of March
2004, and serve another 74 adjacent collocations by way of off network
facilities for a total of 368 collocations in our five markets. We will begin to
sell into these off network areas commencing in April 2004. Our seven host
switching sites are connected to each other, which allows us to transmit data
traffic using asynchronous transfer mode ("ATM") technology. Asynchronous
transfer mode technology allows both voice calls and data traffic to be
transported in digital form over a single cable connection at high speeds and
reasonable costs. By deploying SDSL and T1 technology into our network, we are
now able to transport both voice calls and data traffic in digital form on a
single telephone line from a customer's location to one of our switches.

SDSL TECHNOLOGY

Using SDSL technology, we can increase the amount of information we
carry on a standard telephone line, which we refer to as bandwidth, to up to 1.5
Mbps. This bandwidth is the equivalent of 24 regular voice telephone lines. Our
SDSL equipment is programmed to allocate the available bandwidth. For example,
voice calls are carried at 64 Kbps; if a customer has eight phone lines and all
are in use at the same time, then 512 Kbps (eight phone lines multiplied by 64
Kbps each) of the total 1.5 Mbps are allocated for the voice calls. The
remaining bandwidth, up to 1024 Kbps, is available to carry the data traffic.

We believe the SDSL technology significantly reduces our customers'
potential for service outages when the incumbent carrier moves the standard
telephone line from their equipment to ours. Additionally, we believe this
technology reduces our costs since we lease a reduced number of standard
telephone lines per customer from the incumbent carrier. For example, if a
customer today has eight voice lines, we must order from and provision through
the incumbent carrier eight individual standard telephone lines. If the same
customer were to buy our service offering and we deliver the service using SDSL
technology, we only order and provision one standard telephone line from the
incumbent carrier and are still able to provide eight voice lines to the
customer.

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T1 TECHNOLOGY

With 4-wire T1 technology we reduce the impact of distance limitations
and service quality sometimes associated with SDSL. A T1 will consistently offer
1.544 million Mbps data speed. With this technology, we now have an alternative
to SDSL when network restrictions will not permit SDSL usage. Our T1 product and
service offerings provide customers a choice between integrated service,
data-only service and trunks. All use the same underlying transport and
equipment technology.

"Integrated" service refers to the combination of both traditional
voice services such as local and long distance service, and high speed Internet
connectivity. It refers to a service that offers both voice and data across a
single cable. Hardware specifically designed to manage these various types of
traffic is needed at both the customer premise and within our network. This
service allocates unused bandwidth from telephone lines not in use to the usable
data bandwidth. For example: A customer purchases a package of 8 voice lines and
1 Mbps of data bandwidth. When the customer is not using any of the voice lines,
the customer will receive the full 1.544 Mbps for data. However, if the customer
is using all of the voice lines, only 1 Mbps will be available for data.

The "data-only" T1 service provides a more robust and higher bandwidth
data offering that routes Internet traffic directly to the Internet backbone.
Customers receiving this service will not receive any voice lines, but likewise
there will be no voice lines to limit bandwidth. Even though no voice lines come
with the package, the same customer premise device is used in order to maintain
a consistency of equipment in our network.

The "trunk" service provides up to 24 channels over a single T1 for
carrying voice or data traffic to and from the customers Private Branch Exchange
("PBX") or Key System. With our trunk service, the customer provides the
equipment at their premise. Our T1 trunk services offer various features with
five different pathing options including DID (Direct Inward Dialing).

CUSTOMER PREMISE EQUIPMENT ("CPE")

We use two basic types of equipment at the customer premise. One is
called a "modem" and the other an Integrated Access Device ("IAD"). A modem is
used for an SDSL data-only connection. Here, no voice ports are needed and
therefore the modem is adequate to support the SDSL connection. The modem
communicates with our collocation by way of a DSL link and the customer's
network by way of an Ethernet link. The IAD is used for SDSL integrated access,
T1 integrated access and T1 Data Only. Within our network on the Wide Area
Network ("WAN"), the IAD has a built-in modem which communicates with the SDSL
and/or T1 link. From the customers' perspective, the IAD appears as regular
phone service for the voice channels, and an Ethernet port for data traffic. An
IAD is also used for the Data-Only T1 service to reduce the number of devices
used at the customer premise.

INTERCONNECTION AGREEMENTS AND COMPETITIVE CARRIER CERTIFICATIONS

In the ordinary course of business, we have negotiated interconnection
agreements with SBC Corp. (with its California and Illinois subsidiaries),
Sprint Nevada and Verizon California. We will be negotiating new agreements as
these current agreements expire during 2004. These agreements specify the terms
and conditions under which we lease unbundled network elements ("UNEs")
including type of UNE, price, delivery schedule, and maintenance and service
levels. The term of these agreements is generally two years. The agreements
provide for continued enforceability while the parties negotiate and, if
necessary, arbitrate the terms and conditions of a new agreement.

We possess certificates of public convenience and necessity in each of
our markets. This certifies that we are approved to provide telephone service as
both a local telephone company and long distance carrier in all of our existing
markets.

GOVERNMENT REGULATIONS

OVERVIEW

Our services are regulated at the federal, state and local levels. The
FCC exercises jurisdiction over all facilities of, and services offered by,
communications common carriers like us, when those facilities are used in
connection with interstate or international communications. State regulatory
commissions have some jurisdiction over most of the same facilities and services
when they are used in connection with communications within the state. In recent
years, there has been a dramatic change in the regulation of telephone services
at both federal and state levels as both legislative and regulatory bodies seek
to enhance competition in both the local exchange and interexchange service
markets. These efforts are ongoing and many of the legislative measures and
regulations adopted are subject to judicial review. We cannot predict the impact
on us of the results of these ongoing legislative and regulatory efforts or the
outcome of any judicial review.

13


FEDERAL REGULATION

The FCC regulates interstate and international communications services,
including access to local telephone facilities to place and receive interstate
and international calls. We provide these services as a common carrier. The FCC
imposes more regulation on common carriers that have some degree of market
power, such as incumbent local exchange carriers. The FCC imposes less
regulation on common carriers without market power, including competitive
carriers like us. The FCC grants automatic authority to carriers to provide
interstate long distance service, but requires common carriers to receive an
authorization to construct and operate communications facilities, and to provide
or resell communications services, between the United States and international
points.

The FCC has required competitive carriers like us to cancel their
tariffs for domestic interstate and international long distance services, which
were schedules listing the rates, terms and conditions of all these services
offered. Even without tariff filing, however, carriers offering interstate and
international services must charge just and reasonable rates and must not
discriminate among customers for like services. The FCC may adjudicate
complaints against carriers alleging violations of these requirements.

Our charges for interstate access services, which includes the use of
our local facilities by other carriers to originate and terminate interstate
calls, remain governed by tariffs. In April 2001, the FCC adopted new rules that
limit our rates for these services. Under these rules, which took effect on June
20, 2001, competitive carriers were required to reduce their switched access
charges to rates no higher than 2.5 cents per minute. After one year (effective
June 2002), the rate ceiling was reduced to 1.8 cents and after two years
(effective June 2003) to 1.2 cents per minute. After three years (effective June
2004), all competitive carriers will be required to charge rates no higher than
the incumbent telephone company, currently in the range of 0.7 to 1.0 cents per
minute.

The FCC imposes numerous other regulations on carriers subject to its
jurisdiction, some of the most important of which are discussed below. The FCC
also hears complaints against carriers filed by customers or other carriers and
levies various charges and fees.

Except for certain restrictions placed on the Bell operating companies,
the Telecommunications Act permits virtually any entity, including cable
television companies and electric and gas utilities, to enter any communications
market. The Telecommunications Act takes precedence over inconsistent state
regulation. However, entities that enter communications markets must follow
state regulations relating to safety, quality, consumer protection and other
matters. Implementation of the Telecommunications Act continues to be affected
by numerous federal and state policy rulemaking proceedings and review by
courts. We are uncertain as to how our business may be affected by these
proceedings.

The Telecommunications Act is intended to promote competition. The
Telecommunications Act opens the local services market to competition by
requiring incumbent carriers to permit interconnection to their networks and by
establishing incumbent carrier and competitive carrier obligations with respect
to:

Reciprocal Compensation. All incumbent carriers and
competitive carriers are currently required to complete local calls
originated by each other under reciprocal arrangements at prices based
on tariffs or negotiated prices.

Resale. All incumbent carriers and competitive carriers are
required to permit resale of their communications services without
unreasonable restrictions or conditions. In addition, incumbent
carriers are required to offer wholesale versions of all retail
services to other common carriers for resale at discounted rates, based
on the costs avoided by the incumbent carrier by offering these
services on a wholesale basis.

Interconnection. All incumbent carriers and competitive
carriers are required to permit their competitors to interconnect with
their facilities. All incumbent carriers are required to permit
interconnection at any feasible point within their networks, on
nondiscriminatory terms, at prices based on cost, which may include a
reasonable profit. At the option of the carrier requesting
interconnection, collocation of the requesting carrier's equipment in
the incumbent carriers' premises must be offered.

Unbundled Access. All incumbent carriers are required to
provide access to specified individual components of their networks,
which are sometimes referred to as UNEs, on nondiscriminatory terms and
at prices based on cost, which may include a reasonable profit.

Number Portability. All incumbent carriers and competitive
carriers are required to permit users of communications services to
retain their existing telephone numbers without impairing quality,
reliability or convenience when switching from one common carrier to
another.

Dialing Parity. All incumbent carriers and competitive
carriers are required to provide "1+" equal access dialing to competing

14


providers of long distance service, and to provide nondiscriminatory
access to telephone numbers, operator services, directory assistance
and directory listing, with no unreasonable dialing delays.

Access to Rights-of-Way. All incumbent carriers and
competitive carriers are required to permit competing carriers access
to their poles, ducts, conduits and rights-of-way at regulated prices.

Incumbent carriers are required to negotiate in good faith with
carriers requesting any or all of the above arrangements. If the negotiating
carriers cannot reach agreement within a predetermined amount of time, either
carrier may request arbitration of the disputed issues by the state regulatory
commission.

Our business relies to a considerable degree on the use of incumbent
carrier network elements, which we access through collocation arrangements in
incumbent carrier offices. The terms and conditions, including prices, of these
network elements and collocation elements are largely dictated by regulatory
decisions, and changes in the availability or pricing of these facilities can
have significant effects on our business plan and operating results.

The requirement that incumbent carriers unbundle their network elements
has been implemented through rules adopted by the FCC. In January 1999, the
United States Supreme Court confirmed the FCC's broad authority to issue these
rules, but vacated a particular rule that defined the network elements the
incumbent carriers must offer. In a November 1999 order, the FCC reaffirmed that
incumbent carriers must provide unbundled access to a minimum of six network
elements including local loop and transport facilities (the elements in primary
use by us). In December 2001, the FCC initiated a review of the network element
unbundling rules, and requested comments on whether to expand, reduce or change
the list of required elements.

In August 2003, the FCC released its Triennial Review Order in
connection with the FCC's review of UNEs. The incumbent carriers are required to
sell to competitive carriers such as us at forward-looking or Total Element Long
Run Incremental Cost ("TELRIC") rates, which reflect efficient costs plus a
reasonable profit. Competitive carriers such as us may depend upon the ability
to obtain access to these UNEs in order to provision services to their
customers. The FCC ordered that it would de-regulate access to the incumbent
carriers' fiber/broadband network but would continue to require that incumbents
provide access to their copper network and to digital signal level 1 ("DS-1")
and digital signal level 3 ("DS-3") loops and transport. We primarily buy access
to the incumbents' copper network and to DS-1s/T-1s. Although the FCC found that
competitive carriers are impaired without access to UNE loops and transport, the
FCC provided state commissions with an analytical framework to determine
impairment on a local basis.

On March 2, 2004, the U.S. Court of Appeals for the District of
Columbia Circuit issued its opinion in United States Telecom Associations v.
FCC, No. 00-1012 ("USTA Decision") affirming the de-regulation of access to the
incumbent carriers' broadband networks and vacating the FCC rules delegating
authority to the states. The USTA Decision is stayed until May 1, 2004. The FCC
has sought a stay and review by the U.S. Supreme Court. If the USTA Decision
does go into effect, our ability to obtain access to certain UNEs may become
more costly. Regardless of the outcome, we expect to be able to continue to
purchase some network elements from competitive carriers at market rates (e.g.,
such as transport which is used to connect parts of our network). At present, it
is not possible to predict how future rates will compare to the current TELRIC
rates but it is possible that further changes to the rules could adversely
affect our cost of doing business by increasing the cost of purchasing or
leasing network facilities.

The FCC's Triennial Review Order and the District of Columbia Circuit
Court's appellate review of the Triennial Review Order have little negative
impact upon us. The appellate decision affected the availability of certain UNEs
(e.g. switching) upon which we do not rely. Since our traffic runs on switches
and wire center equipment we own, we do not rely on ILEC switching to provide
service to our customers. Nevertheless, the de-regulation of access to the
incumbent carriers' broadband networks and vacation of the FCC rules delegating
authority to the states may have a significant impact on telecommunications
competition in the future. It is not possible to predict the extent of its
impact on us.

Also, in February 2002, the FCC requested comments on a number of
issues relating to regulation of broadband Internet access services offered over
telephone company facilities, including whether the incumbent carriers should
continue to be required to offer the elements of these services on an unbundled
basis. Any change in the existing rules that would reduce the obligation of
incumbent carriers to offer network elements to us on an unbundled basis could
adversely affect our business plan.

In May 2002, the prices that incumbent carriers may charge for access
to these network elements was determined by the Supreme Court, which affirmed
that incumbent carriers are required to price these network elements based on
the efficient replacement cost of existing technology, as the FCC methodology
now requires, rather than on their historical costs. The Court also determined
that the FCC may require incumbent carriers to combine certain previously
uncombined elements at the request of a competitive carrier.

In November 2001, the FCC initiated two rulemaking proceedings to
establish a core set of national performance measurements

15


and standards for evaluating an incumbent carrier's performance in provisioning
wholesale facilities and services to competitors. It sought comment on a set of
specific performance measurements and on related issues of implementation,
reporting requirements, and enforcement mechanisms. We cannot predict the
ultimate outcome of these proceedings and it is not clear when, or if, the FCC
will complete this proceeding.

In December 2001, the FCC initiated a review of the current regulatory
requirements for incumbent carriers' broadband telecommunications services.
Incumbent carriers are generally treated as dominant carriers, and hence are
subject to certain regulatory requirements, such as tariff filings and pricing
requirements. In this proceeding, the FCC seeks to determine what regulatory
safeguards and carrier obligations, if any, should apply when a carrier that is
dominant in the provision of traditional local exchange and exchange access
services provides broadband service. A decision by the FCC to exempt the
incumbent carriers' broadband services from traditional regulation could have a
significant adverse competitive impact. However, it is not clear when, or if,
the FCC will complete this proceeding.

The Telecommunications Act also contains special provisions that
replace prior antitrust restrictions that prohibited the regional Bell operating
companies from providing long distance services and engaging in communications
equipment manufacturing. Before the passage of the Telecommunications Act, the
regional Bell operating companies were restricted to providing services within a
distinct geographical area known as a local access and transport area ("LATA").
The Telecommunications Act permits the regional Bell operating companies to
provide interLATA long distance service immediately in areas outside of their
market regions and within their market regions once they have satisfied several
procedural and substantive requirements, including:

- a showing that the regional Bell operating company is subject
to meaningful local competition in the area in which it seeks
to offer long distance service; and

- a determination by the FCC that the regional Bell operating
company's entry into long distance markets is in the public
interest.

Verizon and SBC have obtained authority to provide interLATA long
distance services in substantially all of their operating areas and are
authorized to compete throughout their operating areas with packages of bundled
services, or "one stop shopping." With the completion of this process,
incentives for incumbent carriers to improve service to competitive carriers
like us in order to obtain interLATA long distance authority will be virtually
eliminated while at the same time, the regional Bell operating companies will be
in a position to become more efficient and attractive competitors.

After the passage of the Telecommunications Act of 1996, the FCC
adopted its current pricing rules based on TELRIC of a UNE. In September 2003,
the FCC initiated a review of these rules applicable to the pricing of UNEs. The
FCC review will determine whether the rules foster competition and investment.
We cannot predict the outcome of this review.

In several orders adopted in recent years, the FCC has made major
changes in the structure of the access charges incumbent carriers impose for the
use of their facilities to originate or complete interstate and international
calls. Under the FCC's plan, per-minute access charges have been significantly
reduced, and replaced in part with higher monthly fees to end-users and in part
with a new interstate universal service support system. Under this plan, the
largest incumbent carriers are required to reduce their average access charge to
$0.0055 per minute over a period of time, and some of these carriers have
already reduced their charges to the target level.

In August 1999, the FCC adopted an order providing additional pricing
flexibility to incumbent carriers subject to price cap regulation in their
provision of interstate access services, particularly special access and
dedicated transport. The FCC eliminated rate scrutiny for "new services" and
permitted incumbent carriers to establish additional geographic zones within a
market that would have separate rates. Additional and more substantial pricing
flexibility will be given to incumbent carriers as specified levels of
competition in a market are reached through the collocation of competitive
carriers and their use of competitive transport. This flexibility includes,
among other items, customer specific pricing, volume and term discounts for some
services and streamlined tariffing.

In May 1997, the FCC released an order establishing a significantly
expanded federal universal service subsidy program. This order established new
subsidies for telecommunications and information services provided to qualifying
schools, libraries and rural health providers. The FCC also expanded federal
subsidies for local dial-tone services provided to low-income consumers.
Providers of interstate telecommunications service, including us, must
contribute to these subsidies. Subsequently, the FCC created additional
subsidies that primarily benefit incumbent telephone companies. On a quarterly
basis, the FCC announces the contribution factor proposed for the next quarter.
For the first quarter of the year 2004, the contribution factor is $0.087 of a
provider's interstate and international revenue for the third quarter of 2003.
We intend to recover our share of these costs through charges assessed directly
to our customers and participation in federally subsidized programs. The FCC is
considering proposals to change the way contributions are assessed, but we
cannot predict when or whether the FCC will act on these proposals.

16


STATE REGULATION

To provide services within a state, we generally must obtain a
certificate of public convenience and necessity from the state regulatory agency
and comply with state requirements for telecommunications utilities, including
state tariffing requirements. We have satisfied state requirements to provide
local and intrastate long distance services in the states in which we currently
operate.

State regulatory agencies have jurisdiction over our intrastate
services, including our rates. State agencies require us to file periodic
reports, pay various fees and assessments and comply with rules governing
quality of service, consumer protection and similar issues. These agencies may
also have to approve the transfer of assets or customers located in the state, a
change of control of our company or our issuance of securities or assumption of
debt. The specific requirements vary from state to state. State regulatory
agencies also must approve our interconnection agreements with incumbent
carriers. Price cap or rate of return regulation for competitive carriers does
not apply in any of our current markets. However, we cannot assure you that the
imposition of new regulatory burdens in a particular state will not affect the
profitability of our services in that state.

The FCC Triennial Review Order provides for state regulatory agencies
to determine whether competitive carriers would be impaired if certain unbundled
network elements - switching, transport, local loops - should be removed from
the list of UNEs that incumbent carriers must provide. Since we utilize our own
switches, if one or more state commissions find that CLEC's are not impaired
without the switching UNE, such a finding would not adversely impact us. The
Triennial Review Order concluded that competitive carriers would be impaired
without loops and transport UNEs. Regulatory dockets have been initiated in all
states in the last quarter of 2003 to determine the impairment/nonimpairment
issue on a local basis. A finding of non-impairment by state regulatory agencies
with respect to loops and transport UNEs could have a significant adverse
negative impact on our business. However, the District of Columbia Court of
Appeals decision vacated the FCC rules delegating authority to the states to
determine the impairment/nonimpairment issue. The decision is stayed until May
1, 2004. The FCC is seeking a further stay and review by the U.S. Supreme Court.
The final outcome of the appellate process is unknown at this time but it is
possible that further changes to the rules could adversely affect our cost of
doing business by increasing the cost of purchasing or leasing network
facilities from the incumbent carriers.

LOCAL REGULATION

Our networks must comply with numerous local regulations such as
building codes, municipal franchise requirements and licensing. These
regulations vary on a city by city and county by county basis. In some of the
areas where we provide service, we may have to comply with municipal franchise
requirements and may be required to pay license or franchise fees based on a
percentage of gross revenue or other factors. Municipalities that do not
currently impose fees may seek to impose fees in the future. We cannot assure
you that fees will remain at their current levels following the expiration of
existing franchises.

COMPETITION

The communications industry is highly competitive. We believe the
principal competitive factors affecting our business will be:

- pricing levels and policies

- transmission speed

- customer service

- breadth of service availability

- network security

- ease of access and use

- bundled service offerings

- brand recognition

- operating experience

17


- capital availability

- exclusive contracts

- accurate billing

- variety of services.

To maintain our competitive posture, we believe we must be in a
position to reduce our prices to meet any reductions in rates by our
competitors. Any reductions could adversely affect us. Many of our current and
potential competitors have financial, personnel and other resources, including
brand name recognition, substantially greater than ours, as well as other
competitive advantages over us. In addition, competitive alternatives may result
in substantial customer turnover in the future. Many providers of communications
and networking services experience high rates of customer turnover.

A continuing trend toward consolidation of communications companies and
the formation of strategic alliances within the communications industry, as well
as the development of new technologies, could give rise to significant new
competitors which could put us at a competitive disadvantage.

LOCAL DIAL-TONE SERVICES

Incumbent Carriers

In each of the markets we target, we will compete principally with the
incumbent carrier serving that area. We have not achieved and do not expect to
achieve a significant market share for any of our services. The incumbent
carriers have long-standing relationships with their customers, have financial,
technical and marketing resources substantially greater than ours and have the
potential to subsidize competitive services with revenues from a variety of
businesses.

Incumbent carriers also have long-standing relationships with
regulatory authorities at the federal and state levels. While regulatory
initiatives which allow competitive carriers to interconnect with incumbent
carrier facilities provide increased business opportunities for us,
interconnection opportunities have been and likely will continue to be
accompanied by increased pricing flexibility for, and relaxation of regulatory
oversight of, the incumbent carriers. If the incumbent carriers are allowed by
regulators to offer discounts to large customers through contract tariffs,
engage in aggressive volume and term discount pricing practices for their
customers, and/or seek to charge competitors excessive fees for interconnection
to their networks, our operating margins could be materially adversely affected.
Future regulatory decisions that give the incumbent carriers increased pricing
flexibility or other regulatory relief could have a material adverse effect on
us.

Competitive Carriers/Long Distance Carriers/Other Market Entrants

We face, and expect to continue to face, competition from long distance
carriers, including AT&T, MCI, and Sprint, seeking to enter, reenter or expand
entry into the local exchange market. We also compete with other competitive
carriers, resellers of local dial-tone services, cable television companies,
electric utilities, microwave carriers and wireless telephone system operators.

The Telecommunications Act includes provisions that impose regulatory
requirements on all incumbent carriers and competitive carriers but grants the
FCC expanded authority to reduce the level of regulation applicable to these
common carriers. The manner in which these provisions of the Telecommunications
Act are implemented and enforced could have a material adverse effect on our
ability to successfully compete against incumbent carriers and other
communications service providers.

The Telecommunications Act radically altered the market opportunity for
competitive carriers. Many existing competitive carriers that entered the market
before 1996 had to build a fiber infrastructure before offering services. With
the Telecommunications Act requiring unbundling of the incumbent carrier
networks, competitive carriers are now able to enter the market more rapidly by
installing switches and leasing standard telephone lines and cable or by means
of a type of resale known as an UNE-P.

A number of competitive carriers have entered or announced their
intention to enter one or more of our markets. We believe that not all
competitive carriers, however, are pursuing the same target customers we pursue.
We intend to keep our prices at competitive levels while seeking to provide, in
our opinion, a higher level of service and responsiveness to our customers.
Innovative packaging and pricing of basic telephone services are expected to
provide competitive differentiation for us in each of our markets.

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LONG DISTANCE SERVICES

The long distance services industry is very competitive and many long
distance providers experience a high average turnover rate as customers
frequently change long distance providers in response to offerings of lower
rates or promotional incentives by competitors. Prices in the long distance
market have declined significantly in recent years. We expect to face increasing
competition from companies offering long distance data and voice services over
the Internet. Companies offering these services over the Internet could enjoy a
significant cost advantage because they do not currently pay common carrier
access charges or universal service fees.

DATA AND INTERNET SERVICES

We expect the level of competition with respect to data and Internet
services to intensify in the future. We expect significant competition from:

- Incumbent Carriers. Incumbent carriers sell commercial DSL
services. Some incumbent carriers have announced they intend
to aggressively market these services to their residential
customers at attractive prices. In addition, most incumbent
carriers are combining their DSL service with their own
Internet service provider businesses. The incumbent carriers
have an established brand name in their service areas, possess
sufficient capital to deploy DSL services rapidly and are in a
position to offer service from central offices where we may be
unable to secure collocation space.

- Traditional Long Distance Carriers. Many of the leading
traditional long distance carriers, including AT&T, MCI and
Sprint, have expanded their capabilities to support
high-speed, end-to-end networking services. These carriers
have extensive fiber networks in many metropolitan areas that
primarily provide high-speed data and voice services to large
companies. They could deploy DSL services in combination with
their current fiber networks. They also have interconnection
agreements with many incumbent carriers and have secured
collocation space from which they could begin to offer
competitive DSL services.

- Newer Long Distance Carriers. Numerous long distance carriers
are managing high-speed networks nationwide, with direct sales
forces, and are partnering with Internet service providers to
offer services directly to business customers. They could
extend their existing networks either alone or in partnership
with others.

- Cable Modem Service Providers. Cable television operators such
as Cox Communications are offering, or are preparing to offer,
high-speed Internet access over cable networks to consumers
and businesses. These networks provide high-speed data
services similar to our services, and in some cases at higher
speeds. These companies use a variety of new and emerging
technologies, including point-to-point and point-to-multipoint
wireless services, satellite-based networking and high-speed
wireless digital communications.

- Internet Service Providers. Internet service providers offer
Internet portal services which compete with our service. We
offer basic web hosting and e-mail services and anticipate
offering an enhanced set of Internet product and service
offerings in the future. The competitive Internet service
providers generally provide more features and functions than
our current Internet portal.

PERSONNEL

As of March 2004, we had approximately 730 employees, a 54% decrease
from the approximate 1,560 employees at December 31, 2002. None of our employees
are represented by a collective bargaining agreement.

RISK FACTORS

Before you invest in shares of our securities, you should be aware of
various risks, including the risks described below. Our business, financial
condition or results of operations could be materially adversely affected by any
of these risks. The risks and uncertainties described below or elsewhere in this
report are not the only ones facing us. Additional risks and uncertainties not
presently known to us or that we currently deem immaterial may also adversely
affect our business and operations. If any of the matters included in the
following risks were to occur, our business, financial condition, results of
operations, cash flows or prospects could be materially adversely affected. In
such case, you could lose all or part of your investment.

OUR LOSSES AND NEGATIVE CASH FLOWS WILL CONTINUE IF WE ARE UNABLE TO REVERSE OUR
HISTORY OF LOSSES.

We have incurred substantial net losses and negative cash flow in each
year of our existence. We will need to improve our

19


operating results to achieve and sustain profitability and to generate
sufficient positive cash flow from operations to meet our planned capital
expenditures, working capital and any future debt service requirements. We have
contractual commitments for approximately $25.1 million of payments during 2004
and plan to make approximately $11.0 million of capital expenditures during the
year. If the revenues generated from our operations are not sufficient to cover
these commitments and other operating expenses, we will need to rely on our cash
balances, credit facility or other financing. Under any of these circumstances,
our financial condition will be weakened.

MARKET CONDITIONS AND OUR PAST PERFORMANCE RESULTED IN OUR BANKRUPTCY
REORGANIZATION IN 2002.

We filed for bankruptcy protection in April 2002 and completed our
bankruptcy reorganization in July 2002. Although we eliminated substantially all
of our substantial debt burden in the reorganization, are now long-term debt
free and have improved our operating performance, we still face many of the same
hurdles that existed prior to the bankruptcy and that resulted in the failure of
a number of companies in our industry. In particular, we still have to compete
with well-entrenched, monopolistic telephone companies such as Verizon and SBC,
and we must still look to these aggressive competitors to supply us with access
to their facilities in order for us to serve our own customers.

THE REORGANIZATION OF OUR SALES FORCE MAY ADVERSELY AFFECT OUR OPERATING
RESULTS.

The reorganization of our sales force has created a sales channel that
focuses on large customers. These customers have more complex decision processes
and more cautious approaches towards decision-making, resulting in a longer
sales cycle for us. As a result of this reorganization of our sales force, there
may be periods of time when the sales force is not at its optimal headcount,
which may result in fewer sales and adversely affect our operating results. In
addition, until a greater number of our sales personnel have been fully trained,
there may be a delay in our achieving the desired effectiveness from our sales
force, again adversely affecting our operating results.

IF WE ARE NOT ABLE TO OBTAIN ADDITIONAL FUNDS WHEN NEEDED, OUR ABILITY TO GROW
OUR BUSINESS AND OUR COMPETITIVE POSITION IN OUR MARKETS WILL BE JEOPARDIZED.

If we cannot generate or otherwise obtain sufficient funds, if needed,
we may not be able to grow our business or devote the funds to marketing, new
technologies and working capital necessary to compete effectively in the
communications industry. We expect to fund any capital requirements through
existing resources, internally generated funds and debt or equity financing, if
needed. We may not be able to raise sufficient debt or equity financing, if and
when needed, on acceptable terms or at all. This could result in stagnant or
declining revenues and hence, additional losses.

FLUCTUATING OPERATING RESULTS MAY NEGATIVELY AFFECT OUR STOCK PRICE.

Our annual and quarterly operating results may fluctuate as a result of
numerous factors, many of which are outside of our control. These factors
include:

- delays in the generation of revenue because certain network
elements have lead times that are controlled by incumbent
carriers and other third parties

- the ability to develop and commercialize new services by us or
our competitors

- the ability to deploy on a timely basis our services to
adequately satisfy customer demand

- our ability to successfully operate and maintain our networks

- the rate at which customers subscribe to our services

- decreases in the prices for our services due to competition,
volume-based pricing and other factors

- the development and operation of our billing and collection
systems and other operational systems and processes

- the rendering of accurate and verifiable bills from the
incumbent local exchange carriers ("ILECs") from whom we lease
transport and resolution of billing disputes

- the incorporation of enhancements, upgrades and new software
and hardware products into our network and operational

20


processes that may cause unanticipated disruptions

- the interpretation and enforcement of regulatory developments
and court rulings concerning the 1996 Telecommunications Act,
interconnection agreements and the antitrust laws.

If our operating results fluctuate so as to cause us to miss earnings
expectations, our stock price may be adversely affected.

THE LOSS OF SENIOR MEMBERS OF OUR MANAGEMENT TEAM MAY ADVERSELY AFFECT OUR
OPERATING RESULTS.

Our business is managed by a small number of senior management
personnel, the loss of some of whom could impair our ability to carry out our
business plan. We believe our future success will depend in large part on our
ability to attract and retain highly skilled and qualified personnel. If one or
more senior members of our management team leaves us, it may be difficult to
find suitable replacements. The loss of senior management personnel may
adversely affect our operating results as we incur costs to replace the departed
personnel and potentially lose opportunities in the transition of important job
functions. We do not maintain key man insurance on any of our officers.

IF OUR EQUIPMENT DOES NOT PERFORM AS WE EXPECT, IT COULD DELAY OUR INTRODUCTION
OF NEW SERVICES RESULTING IN THE LOSS OF EXISTING OR PROSPECTIVE CUSTOMERS.

In implementing our strategy, we may use new or existing technologies
to offer additional services. We also plan to use equipment manufactured by
multiple vendors to offer our current services and future services in each of
our markets. If we cannot successfully install and integrate the technology and
equipment necessary to deliver our current services and any future services
within the time frame and with the cost effectiveness we currently contemplate,
we could be forced to delay or abandon the introduction of new services. This
could adversely affect our ability to attract and retain customers, resulting in
a reduction of expected revenues.

THE FAILURE OF OUR OPERATIONS SUPPORT SYSTEM TO PERFORM AS WE EXPECT COULD
IMPAIR OUR ABILITY TO RETAIN CUSTOMERS AND OBTAIN NEW CUSTOMERS OR COULD RESULT
IN INCREASED CAPITAL EXPENDITURES.

Our operations support system is expected to be an important factor in
our success. If our operations support system fails or is unable to perform, we
could suffer customer dissatisfaction, loss of business or the inability to add
customers on a timely basis, any of which would adversely affect our business,
financial condition and results of operations. Furthermore, problems may arise
with higher processing volumes or with additional automation features, which
could potentially result in system breakdowns and delays and additional,
unanticipated expense to remedy the defect or to replace the defective system
with an alternative system.

OUR FAILURE TO MANAGE GROWTH COULD RESULT IN INCREASED COSTS.

We may be unable to manage our growth effectively. This could result in
increased costs and delay our introduction of additional services resulting in a
reduction of expected revenues. The development of our business will depend on,
among other things, our ability to achieve the following goals in a timely
manner, at reasonable costs and on satisfactory terms and conditions:

- purchase, install and operate equipment

- negotiate suitable interconnection agreements with, and
arrangements for installing our equipment at the central
offices of, ILECs on satisfactory terms and conditions

- hire and retain qualified personnel

- lease suitable access to transport networks

- obtain required government authorizations.

Any significant growth will place a strain on our operational, human
and financial resources and will also increase our operating complexity as well
as the level of responsibility for both existing and new management personnel.
Our ability to manage our growth effectively will depend on the continued
development of plans, systems and controls for our operational, financial and
management needs and on our ability to expand, train and manage our employee
base.

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OUR SERVICES MAY NOT ACHIEVE SUFFICIENT MARKET ACCEPTANCE TO ALLOW US TO BECOME
PROFITABLE.

To be successful, we must develop and market services that are widely
accepted by businesses at profitable prices. Our success will depend upon the
willingness of our target customers to accept us as an alternative provider of
local, long distance, high-speed data and Internet services. Although we are in
the process of rolling out additional products and services, we might not be
able to provide the range of communication services our target business
customers need or desire. A failure to develop acceptable product and service
offerings will adversely affect our revenues and ability to achieve
profitability.

OUR FAILURE TO ACHIEVE OR SUSTAIN MARKET ACCEPTANCE AT DESIRED PRICING LEVELS
COULD IMPAIR OUR ABILITY TO ACHIEVE PROFITABILITY OR POSITIVE CASH FLOW.

Prices for data communication services have fallen historically, a
trend which may continue. Accordingly, we cannot predict to what extent we may
need to reduce our prices to remain competitive or whether we will be able to
sustain future pricing levels as our competitors introduce competing services or
similar services at lower prices. Our ability to meet price competition may
depend on our ability to operate at costs equal to or lower than our competitors
or potential competitors. There is a risk that competitors, perceiving us to
lack capital resources, may undercut our rates, increase their services or take
other actions that could be detrimental to us. Lower prices will negatively
affect our ability to achieve and sustain profitability.

IF WE ARE UNABLE TO NEGOTIATE AND ENFORCE FAVORABLE INTERCONNECTION AGREEMENTS,
WE MAY INCUR HIGHER COSTS THAT WOULD IMPAIR OUR ABILITY TO OPERATE PROFITABLY IN
OUR EXISTING MARKETS.

We must renew interconnection agreements currently in place with SBC
Corp. (with its California and Illinois subsidiaries), Sprint Nevada and Verizon
California as these current agreements expire during 2004. Upon renewal of our
interconnection agreements with other companies, including ILECs, in the markets
in which we operate, the rates charged to us under the interconnection
agreements might be increased. The increased prices might impair our ability to
price our services in a way to attract a sufficient number of customers and to
achieve profitability. We may be able to contest price increases on regulatory
grounds, but we may not be successful with any challenges and we could incur
significant costs seeking the regulatory review.

DELAYS BY THE ILECS IN CONNECTING OUR CUSTOMERS TO OUR NETWORK COULD RESULT IN
CUSTOMER DISSATISFACTION AND LOSS OF BUSINESS.

We rely on the timeliness of ILECs and other competitive carriers in
processing our orders for customers switching to our service and in maintaining
the customers' standard telephone lines to assure uninterrupted service.
Therefore, the ILECs might not be able to provide and maintain leased standard
telephone lines in a prompt and efficient manner as the number of standard
telephone lines requested by competitive carriers increases. This may result in
customer dissatisfaction and the loss of new business

OUR RELIANCE ON A LIMITED NUMBER OF EQUIPMENT SUPPLIERS COULD RESULT IN
ADDITIONAL EXPENSES AND LOSS OF REVENUES.

We currently rely and expect to continue to rely on a limited number of
third party suppliers to manufacture the equipment we require. If our suppliers
enter into competition with us, or if our competitors enter into exclusive or
restrictive arrangements with our suppliers it may materially and adversely
affect the availability and pricing of the equipment we purchase. Our reliance
on third-party vendors involves a number of additional risks, including the
absence of guaranteed supply and reduced control over delivery schedules,
quality assurance, production yields and costs.

Our vendors may not be able to meet our needs in a satisfactory and
timely manner in the future and we may not be able to obtain alternative vendors
when and if needed. It could take a significant period of time to establish
relationships with alternative suppliers for critical technologies and to
introduce substitute technologies into our network. In addition, if we change
vendors, we may need to replace all or a portion of the equipment deployed
within our network at significant expense in terms of equipment costs and loss
of revenues in the interim.

IF WE ARE NOT ABLE TO COMPETE SUCCESSFULLY IN THE HIGHLY COMPETITIVE
TELECOMMUNICATIONS INDUSTRY WITH COMPETITORS THAT HAVE GREATER RESOURCES THAN WE
DO, OUR REVENUES AND OPERATING RESULTS WILL BE NEGATIVELY AFFECTED.

Our success depends upon our ability to compete with other
telecommunications providers in each of our markets, many of which have
substantially greater financial, marketing and other resources than we have. In
addition, competitive alternatives may result in substantial customer turnover
in the future. A growing trend towards consolidation of communications companies
and the formation of strategic alliances within the communications industry, as
well as the development of new technologies, could give rise to significant new
competitors. If we cannot compete successfully, our revenues and operating
results will suffer.

22


IF WE ARE NOT ABLE TO OBTAIN OR IMPLEMENT NEW TECHNOLOGIES, WE MAY LOSE BUSINESS
AND LIMIT OUR ABILITY TO ATTRACT NEW CUSTOMERS.

We may be unable to obtain access to new technology on acceptable terms
or at all. We may be unable to adapt to new technologies and offer services in a
competitive manner. If these events occur, we may lose customers to competitors
offering more advanced services and our ability to attract new customers would
be hindered. This will adversely affect our revenues and operating results.
Rapid and significant changes in technology are expected in the communications
industry. We cannot predict the effect of technological changes on our business.
Our future success will depend, in part, on our ability to anticipate and adapt
to technological changes, evolving industry standards and changing needs of our
current and prospective customers.

A SYSTEM FAILURE OR BREACH OF NETWORK SECURITY COULD CAUSE DELAYS OR
INTERRUPTIONS OF SERVICE TO OUR CUSTOMERS AND RESULT IN CUSTOMER DISSATISFACTION
AND LOSS OF BUSINESS.

Interruptions in service, capacity limitations or security breaches
could have a negative effect on customer acceptance and, therefore, on our
ability to retain existing customers and attract new customers. The loss of
existing or prospective customers would have a negative effect on our business,
financial condition and results of operations. Our networks may be affected by
physical damage, power loss, capacity limitations, software defects, breaches of
security by computer viruses, break-ins or otherwise and other factors which may
cause interruptions in service or reduced capacity for our customers.

IF WE ARE UNABLE TO EFFECTIVELY DELIVER OUR SERVICES TO A SUBSTANTIAL NUMBER OF
CUSTOMERS, WE MAY NOT ACHIEVE OUR REVENUE GOALS.

Our network may not be able to connect and manage a substantial number
of customers at high transmission speeds. If we cannot achieve and maintain
digital transmission speeds that are otherwise available in a particular market,
we may lose customers to competitors with higher transmission speeds and we may
not be able to attract new customers. The loss of existing or prospective
customers would have a negative effect on our business, financial condition and
results of operations. While digital transmission speeds of up to 1.5 Mbps are
possible on portions of our network, that speed may not be available over a
majority of our network. Actual transmission speeds on our network will depend
on a variety of factors many of which are beyond our control, including the
distance an end user is located from a central office, the quality of the
telephone lines, the presence of interfering transmissions on nearby lines and
other factors.

WE MAY LOSE CUSTOMERS OR POTENTIAL CUSTOMERS BECAUSE THE TELEPHONE LINES WE
REQUIRE MAY BE UNAVAILABLE OR IN POOR CONDITION.

Our ability to provide some of our services to potential customers
depends on the quality, physical condition, availability and maintenance of
telephone lines within the control of the ILECs. If the telephone lines are not
adequate, we may not be able to provide certain services to many of our target
customers. In addition, the ILECs may not maintain the telephone lines in a
condition that will allow us to implement certain services effectively or may
claim they are not of sufficient quality to allow us to fully implement or
operate certain services. Under these circumstances, we will likely suffer
customer dissatisfaction and the loss of existing and prospective customers.

INTERFERENCE OR CLAIMS OF INTERFERENCE COULD RESULT IN CUSTOMER DISSATISFACTION
AND LOSS OF CUSTOMERS.

Interference, or claims of interference by the ILECs, if widespread,
could adversely affect our speed of deployment, reputation, brand image, service
quality and customer satisfaction and retention. Technologies deployed on copper
telephone lines, such as DSL, have the potential to interfere with other
technologies on the copper telephone lines. Interference could degrade the
performance of our services or make us unable to provide service on selected
lines and the customers served by those lines. Although we believe our DSL
technologies, like other technologies, do not interfere with existing voice
services, ILECs may claim the potential for interference permits them to
restrict or delay our deployment of DSL services. The procedures to resolve
interference issues between competitive carriers and ILECs are still being
developed. We may be unable to successfully resolve interference issues with
ILECs on a timely basis. These problems will likely result in customer
dissatisfaction and the loss of existing and prospective customers.

OUR FUTURE REVENUES AND SUCCESS WILL DEPEND ON GROWTH IN THE DEMAND FOR INTERNET
ACCESS AND HIGH-SPEED DATA SERVICES.

If the markets for the services we offer, including Internet access and
high-speed data services, fail to develop, grow more slowly than anticipated or
become saturated with competitors, we may not be able to achieve our projected
revenues. Demand for Internet services is still uncertain and depends on a
number of factors, including the growth in consumer and business use of new
interactive technologies, the development of technologies that facilitate
interactive communication between organizations and targeted audiences,

23


security concerns and increases in data transport capacity.

In addition, the market for high-speed data transmission is relatively
new and evolving. Various providers of high-speed digital services are testing
products from various suppliers for various applications, and no industry
standard has been broadly adopted. Critical issues concerning commercial use of
DSL for Internet and high-speed data access, including security, reliability,
ease of use and cost and quality of service, remain unresolved and may impact
the growth of these services.

THE DESIRABILITY AND MARKETABILITY OF OUR INTERNET SERVICE AND OUR REVENUES MAY
BE ADVERSELY AFFECTED IF WE ARE NOT ABLE TO MAINTAIN RECIPROCAL RELATIONSHIPS
WITH OTHER INTERNET SERVICE PROVIDERS.

The Internet is comprised of many Internet service providers and
underlying transport providers who operate their own networks and interconnect
with other Internet service providers at various points. As we continue the
operation of Internet services, connections to the Internet will be provided
through wholesale carriers. We anticipate as our volume increases, we will enter
into reciprocal agreements with other Internet service providers. Other national
Internet service providers may not maintain reciprocal relationships with us. If
we are unable to maintain these relationships, our Internet services may not be
attractive to our target customers, which would impair our ability to retain and
attract customers and negatively affect revenues. In addition, the requirements
associated with maintaining relationships with the major national Internet
service providers may change. We may not be able to expand or adapt our network
infrastructure to meet any new requirements on a timely basis, at a reasonable
cost, or at all.

WE MAY INCUR LIABILITIES AS A RESULT OF OUR INTERNET SERVICE OFFERINGS.

United States law relating to the liability of on-line service
providers and Internet service providers for information carried on,
disseminated through, or hosted on their systems is currently unsettled. If
liability is imposed on Internet service providers, we would likely implement
measures to seek to minimize our liability exposure. These measures could
require us to expend substantial resources or discontinue some of our product or
service offerings. In addition, increased attention to liability issues, as a
result of litigation, legislation or legislative proposals could adversely
affect the growth and use of Internet services. Under these circumstances, our
revenues and operating expenses may be negatively affected.

CHANGES IN LAWS OR REGULATIONS COULD RESTRICT THE WAY WE OPERATE OUR BUSINESS
AND NEGATIVELY AFFECT OUR COSTS AND COMPETITIVE POSITION.

A significant number of the services we offer are regulated at the
federal, state and/or local levels. If these laws and regulations change or if
the administrative implementation of laws develops in an adverse manner, there
could be an adverse impact on our costs and competitive position. In addition,
we may expend significant financial and managerial resources to participate in
administrative proceedings at either the federal or state level, without
achieving a favorable result. We believe incumbent carriers and others may work
aggressively to modify or restrict the operation of many provisions of the
Telecommunications Act. We expect ILECs and others to continue to pursue
litigation in courts, institute administrative proceedings with the FCC and
other state regulatory agencies and lobby the United States Congress, all in an
effort to affect laws and regulations in a manner favorable to them and against
the interest of competitive carriers. Adverse regulatory developments could
negatively affect our operating expenses and our ability to offer services
sought by our existing and prospective customers.

THE PRICES WE CHARGE FOR OUR SERVICES AND PAY FOR THE USE OF SERVICES OF ILECS
AND OTHER COMPETITIVE CARRIERS MAY BE NEGATIVELY AFFECTED IN REGULATORY
PROCEEDINGS, WHICH COULD RESULT IN DECREASED REVENUES, INCREASED COSTS AND LOSS
OF BUSINESS.

If we were required to decrease the prices we charge for our services
or to pay higher prices for services we purchase from ILECs and other
competitive carriers, it would have an adverse effect on our ability to achieve
profitability and offer competitively priced services. We must file tariffs with
state and federal regulators which indicate the prices we charge for our
services. In addition, we purchase some tariffed services from ILECs and/or
competitive carriers. The rates we pay for other services we purchase from ILECs
and other competitive carriers are set by negotiations between the parties. All
of the tariffed prices may be challenged in regulatory proceedings by customers,
including ILECs, competitive carriers and long distance carriers who purchase
these services. Negotiated rates are also subject to regulatory review. During
the pendency of the negotiations, or if the parties cannot agree, the local
carrier must charge the long distance carrier the appropriate benchmark rate
established by regulation. This could have an adverse impact on our expected
revenues and operating results. The prices charged by incumbent carriers for
unbundled network elements, collocations and other services upon which we rely
are subject to periodic review by state regulatory agencies. Change in these
prices may adversely affect our business. For more details about our regulatory
situation, please see "Government Regulations."

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RISK FACTORS RELATED TO OUR COMMON STOCK

THE LACK OF A TRADING MARKET FOR OUR COMMON STOCK COULD ADVERSELY AFFECT OUR
STOCK PRICE.

Our common stock is quoted on the National Association of Securities
Dealers ("NASD") Over-the-Counter Bulletin Board under the symbol "MPOW." As a
result, our stockholders may find it more difficult to buy or sell shares of, or
obtain accurate quotations as to the market value of, our common stock than if
our common stock were listed on a national exchange or quoted on NASDAQ. In
addition, our common stock may be substantially less attractive as collateral
for margin borrowings and loan purposes, for investment by financial
institutions under their internal policies or state legal investment laws, or as
consideration in future capital raising transactions. These factors may
adversely affect the demand for and price of our stock.

OUR STOCK PRICE HAS BEEN VOLATILE HISTORICALLY AND MAY CONTINUE TO BE VOLATILE.
THE PRICE OF OUR STOCK MAY FLUCTUATE SIGNIFICANTLY, WHICH MAY MAKE IT DIFFICULT
FOR HOLDERS TO SELL OUR SHARES OF STOCK WHEN DESIRED OR AT ATTRACTIVE PRICES.

The market price for our stock has been and may continue to be
volatile. We expect our stock price to be subject to fluctuations as a result of
a variety of factors, including factors beyond our control. These factors
include:

- actual or anticipated variations in our operating results or
our competitors' operating results

- announcements of new product and service offerings by us or
our competitors

- changes in the economic performance or market valuations of
communications carriers

- changes in recommendations or earnings estimates by securities
analysts

- announcements of new contracts or customers by us or our
competitors, and timing and announcement of acquisitions by us
or our competitors

- conditions and trends in the telecommunications industry

- adverse rulings in one or more of the regulatory proceedings
affecting us

- conditions in the local markets or regions in which we
operate.

Because of this volatility, we may fail to meet the expectations of our
stockholders or of securities analysts at some time in the future, and the
trading prices of our stock could decline as a result. In addition, the stock
market has experienced significant price and volume fluctuations that have
particularly affected the trading prices of equity securities of many
telecommunication companies, including ours. Our stock price has varied between
$0.16 and $1.81 within the last 12 months, based on end of day stock quotes.
These fluctuations have often been unrelated or disproportionate to the
operating performance of these companies. In addition, any negative change in
the public's perception of competitive local exchange carriers could depress our
stock price regardless of our operating results.

THE VALUE OF OUR COMMON STOCK MAY BE NEGATIVELY AFFECTED BY ADDITIONAL ISSUANCES
OF COMMON STOCK BY US AND GENERAL MARKET FACTORS.

Issues or sales of common stock by us will likely be dilutive to our
existing common stockholders. Future issuances or sales of common stock by us,
or the availability of such common stock for future issue or sale, could have a
negative impact on the price of our common stock prevailing from time to time.
Sales of substantial amounts of our common stock in the public or private
market, a perception in the market that such sales could occur, or the issuance
of securities exercisable or convertible into our common stock could also
adversely affect the prevailing price of our common stock.

THE ATTRACTIVENESS OF OUR STOCK TO POTENTIAL PURCHASERS AND OUR STOCK PRICE MAY
BE NEGATIVELY AFFECTED SINCE PROVISIONS OF OUR CERTIFICATE OF INCORPORATION,
BY-LAWS AND DELAWARE GENERAL CORPORATE LAW MAY HAVE ANTI-TAKEOVER EFFECTS.

Our certificate of incorporation and by-laws contain provisions which
may deter, discourage or make more difficult a takeover or change of control of
our company by another corporation. These anti-takeover provisions include:

- the authority of our board of directors to issue shares of
preferred stock without stockholder approval on such terms and
with such rights as our board of directors may determine, and

25


- the requirement of a classified board of directors serving
staggered three-year terms.

We have also adopted a rights plan, which may make it more difficult to
effect a change in control of our company and replace incumbent management.

Potential purchasers seeking to obtain control of a company may not be
interested in purchasing our stock as a result of these matters. This may reduce
demand for our stock and thereby negatively affect our stock price.

THE ATTRACTIVENESS OF OUR STOCK TO POTENTIAL PURCHASERS AND OUR STOCK PRICE MAY
BE NEGATIVELY AFFECTED SINCE WE DO NOT PAY DIVIDENDS ON OUR COMMON STOCK.

We have never paid a cash dividend on our common stock and do not plan
to pay dividends on our common stock for the foreseeable future. Potential
purchasers of our stock seeking a regular return on their investment may not be
interested in purchasing our stock as a result. This may reduce demand for our
stock and thereby negatively affect our stock price.

ITEM 2. PROPERTY

We have leased office space in Pittsford, New York, a suburb of
Rochester, where we maintain our corporate headquarters. The lease expires in
March 2010, but provides we can terminate at any time after March 2005 without
cost or penalty.

We also lease space in Las Vegas, Nevada for our national customer
service operations, national network operating center and local sales personnel.
This lease expires in October 2004 and is expected to be renegotiated prior to
expiration.

ITEM 3. LEGAL PROCEEDINGS

We are party to numerous state and federal administrative proceedings.
In these proceedings, we are seeking to define and/or enforce incumbent carrier
performance requirements related to:

- the cost and provisioning of those network elements we lease;

- the establishment of customer care and provisioning;

- the allocation of subsidies; and

- collocation costs and procedures.

The outcome of these proceedings will establish the rates and
procedures by which we obtain and provide leased network elements and could have
a material effect on our operating costs.

We have intervened on behalf of the FCC in an appeal filed by AT&T
seeking to overturn the FCC's declaratory ruling in CCB/CPD No. 01-02, in which
the FCC concluded that a long distance carrier may not refuse a call from/to an
access line served by a competitive local carrier with presumptively reasonable
access rates. We have appealed the FCC's order in CC Docket No. 96-262, in which
the FCC, among other things, established benchmark rates for competitive local
carrier switched access charges. We cannot predict the outcome of these appeals.

In September 2000, a class action lawsuit was commenced against us,
alleging violations of the Securities Exchange Act of 1934 and rule 10b-5
thereunder (the "Exchange Act") and Section 11 of the Securities Act of 1933. In
February 2002, the United States District Court for the Western District of New
York entered its Decision and Order dismissing the class action lawsuit. That
Decision and Order had been appealed to the United States Court of Appeals for
the Second Circuit. An Order was entered on October 1, 2003, dismissing the suit
with prejudice. There are no further claims that can be asserted against us with
respect to the class action suit.

From time to time, we engage in other litigation and governmental
proceedings in the ordinary course of our business. We do not believe any other
pending litigation or governmental proceeding will have a material adverse
effect on our results of operations or financial condition.

26


ITEM 4. SUBMISSION OF MATTERS TO VOTE OF SECURITY HOLDERS

Our annual meeting of stockholders was held on Wednesday, November 12,
2003. At the meeting, Anthony J. Cassara and Rolla P. Huff were elected to serve
on our board of directors for a term to expire in 2005 or 2006, depending on a
classification of the board to be accomplished after the meeting. The votes for
these nominees for directors were as follows: Cassara - 64,104,027 votes for and
242,364 votes against or withheld; Huff - 63,494,265 votes for and 852,126 votes
against or withheld. There were no abstentions or broker non-votes as this was a
routine election. Michael E. Cahr, Michael M. Earley, Robert M. Pomeroy and
Richard L. Shorten, Jr. continued as our directors after the meeting. No other
matters were voted upon at the meeting. On February 19, 2004, the board of
directors reclassified the board. Effective February 19, 2004, the Class I
directors are Michael M. Earley and Robert M. Pomeroy, who will serve until our
next annual meeting. The Class II directors are Michael E. Cahr and Richard L.
Shorten, Jr., who will serve until the second annual meeting after November 12,
2003. The Class III directors are Rolla P. Huff and Anthony J. Cassara, who will
serve until the third annual meeting after November 12, 2003.

27


PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

MARKET INFORMATION

Our common stock, $0.001 par value, traded on the NASDAQ National
Market (the "NASDAQ") under the symbol "MPWR" until March 22, 2002, when we
voluntarily moved from the NASDAQ to the National Association of Securities
Dealers ("NASD") Over the Counter ("OTC") Bulletin Board, a regulated service
that displays real-time quotes, last-sale prices and volume information in
over-the-counter equity securities. On July 31, 2002, in connection with our
emergence from Chapter 11 proceedings, our new common stock, $0.001 par value,
began trading under the symbol "MPOW.OB" on the OTC Bulletin Board. As of March
15, 2004, the closing price of our common stock was $1.39. The following sets
forth the reported high and low sale prices for the common stock for each
quarterly period in fiscal 2002 and 2003.



HIGH LOW
----- -----

Quarter Ending March 31, 2002 ......................... $0.69 $0.04
Quarter Ending June 30, 2002 .......................... $0.06 $0.02
Quarter Ending September 30, 2002 ..................... $0.60 $0.01
Period from July 1, 2002 - July 30, 2002 .......... $0.02 $0.01
Period from July 31, 2002 - September 30, 2002 .... $0.60 $0.09
Quarter Ending December 31, 2002 ...................... $0.42 $0.07
Quarter Ending March 31, 2003 ......................... $0.30 $0.16
Quarter Ending June 30, 2003 .......................... $1.21 $0.16
Quarter Ending September 30, 2003 ..................... $1.62 $0.99
Quarter Ending December 31, 2003 ...................... $1.81 $1.29


As of March 15, 2004, there were approximately 275 holders of record of
our common stock.

The stock prices indicated above for periods before and after July 31,
2002, are not comparable in that the common stock outstanding before our
emergence from bankruptcy on July 30, 2002 was exchanged for 974,025 shares of
new common stock, on the basis of approximately one share for each 61 shares
previously outstanding, and 64,025,000 shares of new common stock were issued to
the holders of our senior debt and preferred stock. The stock prices indicated
for periods before July 31, 2002, have not been adjusted for this exchange.

DIVIDENDS

No cash dividends have ever been declared by us on our common stock. We
intend to retain earnings to finance the development and growth of our business.
We do not anticipate that any dividends will be declared on our common stock for
the foreseeable future. Future payments of cash dividends, if any, will depend
on our financial condition, results of operations, business conditions, capital
requirements, restrictions contained in agreements, future prospects and other
factors deemed relevant by our board of directors. Our ability to declare and
pay dividends on our common stock may in the future be restricted by convenants
in debt indentures we may enter into.

SECURITIES AUTHORIZED FOR ISSUANCE UNDER EQUITY COMPENSATION PLANS

The following table provides information regarding options, warrants or
other rights to acquire equity securities under our equity compensation plans as
of December 31, 2003:



NUMBER OF SECURITIES
NUMBER OF SECURITIES TO BE WEIGHTED-AVERAGE REMAINING AVAILABLE FOR
ISSUED UPON EXERCISE OF EXERCISE PRICE OF FUTURE ISSUANCE
OUTSTANDING OPTIONS, OUTSTANDING OPTIONS, UNDER EQUITY
WARRANTS AND RIGHTS WARRANTS AND RIGHTS COMPENSATION PLANS
-------------------------- -------------------- -----------------------

Equity compensation plans approved
by security holders......... -- -- --
Equity compensation plans not
approved by security holders..... 17,541,464 $0.80 2,409,186
---------- ----- ---------
Total.......................... 17,541,464 $0.80 2,409,186


28


ITEM 6. SELECTED FINANCIAL DATA

The information required by this Item is as follows:



REORGANIZED REORGANIZED PREDECESSOR PREDECESSOR PREDECESSOR PREDECESSOR
MPOWER MPOWER MPOWER MPOWER MPOWER MPOWER
HOLDING HOLDING HOLDING HOLDING HOLDING HOLDING
2003 2002 (3) 2002 (3) 2001 2000 1999
----------- ----------- ----------- ----------- ----------- -----------
(IN THOUSANDS EXCEPT PER COMMON SHARE DATA)

Operating revenues .................. $ 148,172 $ 62,815 $ 83,289 $ 136,116 $ 111,292 $ 43,732
(Loss) income before discontinued
operations ........................ (18,765) 17,754 (43,204) (400,343) (211,738) (59,626)
(Loss) income before discontinued
operations per common share (1).... (0.27) 0.27 (0.79) (7.13) (4.56) (2.30)
Total assets (2) .................... 109,029 127,423 -- 613,647 1,172,460 402,429
Long-term debt and capital lease
obligations including current
maturities (2) .................... 256 5,009 -- 430,686 485,081 161,935
Predecessor Mpower Holding
Series B Convertible Redeemable
Preferred Stock (2) ............... -- -- -- -- -- 55,363
Predecessor Mpower Holding
Series C Convertible Redeemable
Preferred Stock (2) ............... -- -- -- 46,610 42,760 29,610
Predecessor Mpower Holding
Series D Convertible Redeemable
Preferred Stock (2) ............... -- -- -- 156,220 202,126 --


- ----------

(1) See Note 1 to accompanying consolidated financial statements.

(2) Not provided for "Predecessor Mpower Holding 2002" column since year end
information is indicated in "Reorganized Mpower Holding 2002" column.

(3) "Predecessor Mpower Holding 2002" represents the period from January 1, 2002
to July 30, 2002, whereas "Reorganized Mpower Holding 2002" represents the
period from July 31, 2002 to December 31, 2002.

The numbers reflected above may not be comparable because of our rapid
growth until 2000, reduction of markets thereafter and the elimination of a
substantial portion of our debt and all of our preferred stock, as well as the
application of fresh-start accounting, in connection with our reorganization in
2002.

29


ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

OVERVIEW

The following Management's Discussion and Analysis ("MD&A") is written
to help the reader understand our company. The MD&A is provided as a supplement
to -- and should be read in conjunction with -- our financial statements and the
accompanying financial notes ("Notes"). This overview provides our perspective
on the individual sections of MD&A. MD&A includes the following sections:

Company Overview - a general description of our business, the services
we offer, the markets we serve, our emergence from Chapter 11
proceedings, our adoption of fresh-start accounting and our
recapitalization.

Critical Accounting Policies - a discussion of accounting policies that
require critical judgments and estimates.

Discontinued Operations - an analysis of our discontinued operations
over the past three years.

Results from Continuing Operations - an analysis of our results of
operations for the three years presented in our financial statements
including a review of the material items and known trends and
uncertainties.

Liquidity and Capital Resources - an analysis of historical information
regarding our sources of cash and capital expenditures, assessment of
the amounts and certainty of cash flows, the existence and timing of
commitments and contingencies, changes in capital resources and a
discussion of balance sheet and cash flow items affecting liquidity.

Effects of New Accounting Standards - a discussion of new accounting
standards and any implications related to our financial statements.

COMPANY OVERVIEW

We were one of the first competitive local exchange carriers founded
after the inception of the Telecommunications Act of 1996, which opened up the
local telephone market to competition. Today, we offer local and long distance
voice services as well as high-speed Internet access by way of a variety of
broadband product and service offerings. Our services are offered primarily to
small and medium-sized business customers and residential customers (primarily
in the Las Vegas market) through our wholly-owned subsidiary, Mpower
Communications Corp. ("Communications") in Los Angeles, California, San Diego,
California, Northern California (the San Francisco Bay area and Sacramento), Las
Vegas, Nevada and Chicago, Illinois. As of March 2004, we have approximately
51,000 business customers and approximately 21,000 residential customers. We
also bill a number of major local and long distance carriers for the costs of
originating and terminating traffic on our network for our local services
customers. We do not have any unbundled network element platform ("UNE-P")
revenues. During 2003, we acquired approximately 87% of our new sales through
our direct sales force and supporting staff, with the remainder acquired through
agent relationships and outbound telemarketing.

As a facilities-based provider, we own and control a substantial amount
of our network infrastructure. Our network reaches across 294 central office
collocation sites. In April 2004, we will begin selling T1 services to customers
using facilities that do not directly connect to these collocation sites. We
refer to this as "off network." Having off network facilities increases our
number of potential customers. We have over 258,000 billable lines in service.
The services we provide for these billable lines generate our revenues. As of
March 2004, we have approximately 730 employees. We have established working
relationships with Verizon, Sprint, and Southwestern Bell Corporation (including
its operating subsidiaries PacBell and Ameritech collectively referred to as
"SBC").

We were one of the first competitive communications carriers to
implement a facilities-based network strategy. As a result, we own the network
switches that control how voice and data communications originate and terminate,
and we lease the telephone lines or transport systems, over which the voice and
data traffic are transmitted. We install our network equipment at collocation
sites of the incumbent carriers from whom we lease standard telephone lines. As
we have already invested in and built out our own network, we believe that our
strategy has allowed us to establish and sustain service in our markets at a
comparatively low cost, while maintaining control of the access to our
customers. Our ability to provide certain of our T1 service offerings off
network as described above is a part of our overall strategy to increase our
market share while containing costs.

Our business is to deliver integrated voice and broadband data
solutions. Specifically, we provide small and medium-sized business customers
with a full suite of communications services and features, integrated on one
bill, with the convenience of a single

30


source provider. As of March 2004, we have approximately 51,000 business
customers, providing local voice telephone service and broadband Internet by way
of SDSL and T1. By using our existing equipment and interconnection agreements
with incumbent carriers and network capabilities, we are able to offer fully
integrated and channelized voice and data product and service offerings over a
T1 connection. In order to serve the largest portion of our target audience, our
combined voice and data network allows us to deliver services in several
combinations over the most favorable technology: basic phone service on the
traditional phone network, SDSL service, integrated T1 voice and data service,
or data-only T1 connectivity.

We operate our business as one segment. We manage our business as a
consolidated entity managed at a national level. Our products and services have
similar network operations, back-office support and technology requirements and
are sold through similar sales channels to a similar targeted customer base.
Therefore, we manage these services as a single segment that are sold in
geographic areas, or markets, within the United States, or that are sold to
customers with a presence across geographical markets.

MARKETS

As of March 2004, we operate in five markets in three states and have
294 incumbent carrier central office collocation sites and 74 offnet collocation
sites. The major markets in our footprint are: Los Angeles, California, San
Diego, California, Northern California (the San Francisco Bay area and
Sacramento), Las Vegas, Nevada and Chicago, Illinois. The table below shows the
distribution of our central office collocation sites within these markets.



NUMBER OF COLLOCATIONS
----------------------
MARKET ON-NET OFF-NET
- ---------------------------------- ------ -------

Los Angeles....................... 142 32
San Diego......................... 28 5
Northern California............... 40 10
Las Vegas......................... 18 -
Chicago........................... 66 27
--- ---
Totals............................ 294 74
=== ===


We believe there is significant growth potential within our existing
market footprint. In addition, our network backbone is scalable and can provide
reliability and service quality across our collocation footprint, while
affording us the benefit of spreading the fixed costs across our base of
markets. Use of off network facilities will also allow us to sell certain T1
services to customers that are not within the geographic reach of our
collocation sites.

EMERGENCE FROM CHAPTER 11 PROCEEDINGS

On April 8, 2002, we filed a voluntary, pre-negotiated reorganization
plan for us along with our subsidiaries, Mpower Communications Corp.
("Communications") and Mpower Lease Corporation, a wholly-owned subsidiary of
Communications, under Chapter 11 of the Federal bankruptcy code in the U.S.
Bankruptcy Court for the District of Delaware. None of our other direct or
indirect subsidiaries were parties to any bankruptcy, reorganization or
liquidation proceedings. We operated as a debtor in possession from April 8,
2002 until our emergence from bankruptcy on July 30, 2002.

On July 30, 2002, we and our subsidiary Mpower Communications Corp.
formally emerged from Chapter 11 as our recapitalization plan (the "Plan")
became effective. Also on July 30, 2002, the Bankruptcy Court dismissed the
Chapter 11 case of Mpower Lease Corporation.

ADOPTION OF FRESH-START ACCOUNTING

As a consequence of the reorganization occurring as of July 30, 2002,
the 2002 financial results have been separately presented under the label
"Predecessor Mpower Holding" for the period January 1 to July 30, 2002 and
"Reorganized Mpower Holding" for the period July 31 to December 31, 2002. For
discussion purposes, the operating results for the periods January 1, 2002 to
July 30, 2002 and July 31, 2002 to December 31, 2002 have been added together to
compare 2002 results to the fiscal years ended December 31, 2001 and 2003.

As of July 30, 2002, we implemented fresh-start accounting under the
provisions of Statement of Position ("SOP") 90-7, "Financial Reporting by
Entities in Reorganization Under the Bankruptcy Code." Under SOP 90-7, our
reorganization fair value was allocated to our assets and liabilities, our
accumulated deficit was eliminated, and our new equity was issued according to
the Plan as if we were a new reporting entity. In conformity with fresh-start
accounting principles, Predecessor Mpower Holding recorded a $244.7 million
reorganization charge to adjust the historical carrying value of our assets and
liabilities to fair market value reflecting the allocation of our $87.3 million
estimated reorganized equity value as of July 30, 2002. We also recorded a
$315.3 million gain on the cancellation of debt on July 30, 2002 pursuant to the
Plan.

31


As a result of reorganization, the financial statements published for
the periods following the effectiveness of the Plan will not be comparable to
those published before the effectiveness of the Plan.

As a result of the implementation of the Plan in 2002, we have
determined that we have experienced an ownership change under Section 382 of the
Internal Revenue Code. An ownership change generally occurs when certain persons
or groups increase their aggregate ownership percentage in a corporation's stock
by more than 50 percentage points during a measurement period. As a result of
this ownership change, Section 382 will apply to limit our ability to utilize
any remaining net operating losses ("NOLs") generated before the ownership
change as well as certain subsequently recognized "built-in losses" and
deductions existing as of the date of the ownership change to $4.4 million per
year. Our ability to utilize new NOLs arising after the ownership change will
not be affected by the Section 382 ownership change that resulted from
implementation of the Plan.

RECAPITALIZATION

Our emergence from Chapter 11 and the recapitalization of our balance
sheet was a significant first step in a multi-step and sequential process to
reshape our company. Through the pre-negotiated Chapter 11 proceeding, we
eliminated $593.9 million in carrying value of long-term debt settled and
preferred stock in exchange for $19.0 million in cash. This process reduced our
debt and preferred stock by approximately 92%. On November 26, 2002, we
announced that we repurchased $49.2 million of our $51.3 million in carrying
value of our 13% Senior Secured Notes due 2004 for $14.2 million in cash. On
January 3, 2003, pursuant to the terms of our 13% Senior Secured Notes due 2004,
we redeemed the remaining $2.1 million principal amount of Notes at a redemption
price of 103.25% of their principal amount. With the repurchase of the remaining
noteholder debt, we have no debt remaining on our balance sheet other than $0.3
million in capital leases. These transactions have also allowed for the removal
of all liens on our network equipment. These transactions and processes have
made us long-term debt free.

With our long-term debt eliminated, the second step in the process of
reshaping the business was to significantly bring down our cash burn rate. We
first began to see cash conservation as a priority in September 2000, when we
decided to pull back on our network expansion plans into the Northeast and
Northwest regions, and instead focus on operational efficiencies in our existing
markets.

During 2001 and 2002, we continued to scale back our market footprint
and have made significant operational improvements through a concerted focus on
market efficiencies. These improvements have resulted in operational and
financial improvements including; reduced headcount, lower operating expenses,
and a substantial reduction in capital expenditures.

In January 2003, we furthered our commitment to reshaping our business
with the announcement of the sale of 15 of our markets to three other regional
companies. The completion of these transactions in March and April 2003,
significantly reduced our cash burn, brought approximately $19.0 million of
additional cash to the business, and resulted in geographic concentration and
efficiencies for the rest of the business. These transactions are more fully
described in "Discontinued Operations."

We believe the final step in reshaping our company will be to scale the
business for future growth, which was our focus in the last half of 2003 and
will continue to be our focus in 2004. To do this, we intend to concentrate on
being a significant presence and fierce competitor in the telecommunications
marketplace serving small and medium sized business customers. Our remaining
markets will be in California, Nevada and Illinois. We intend to continue to
explore opportunities to add revenue streams to our existing network through
transactions that are accretive to shareholder value. In addition, we intend to
continue to invest in our markets by adding capacity and technology on our
network to meet the demand for our services.

We have experienced operating losses since our inception as a result of
efforts to build our customer base, develop and construct our communications
network infrastructure, build our back-office capabilities, and expand our
market base. We intend to continue to focus on increasing our customer base
through growth in the numbers of direct quota carrying sales representatives
selling our services and selling through our agent channel. We will seek to
bring increased capabilities to our existing customer base, along with seeking
to increase our operating margins by improving the cost effectiveness of our
network, offering higher margin products and services to our customers as well
as streamlining our general and administrative functions. A focus on higher
margin products and services could have a negative impact on our revenue growth,
but we believe it will better contribute to our ability to produce more
profitable revenues.

With a challenging and rapidly changing competitive and regulatory
environment, we may be forced to change our strategy. The following trends and
uncertainties may affect both us and our industry, but we have concluded that it
is not reasonably likely that these trends and uncertainties will have a
material effect on our liquidity, capital resources or results of operations.

- - The Federal Communications Commission ("FCC") has granted each of the
Regional Bell Operating Companies the authority to provide long
distance service in the markets we serve, increasing our competition in
the market.

32


- - Competing technologies continue to emerge and grow that challenge our
business such as wireless communications and voice over internet
protocol.

- - Consolidation in the industry may strengthen the surviving companies
that compete with us.

- - In the regulatory environment, the District of Columbia Circuit on
March 2, 2004, ruled on the FCC's "Triennial Review Order" on local
telephone competition. The ruling overturned portions of the FCC's
latest telephone competition policy rules. While we do not anticipate
any significant impact to our business from this ruling, it is
indicative that the environment in which we compete continues to
evolve. We anticipate we will continue to grow in the midst of this
environment, but may need to change our strategy in response to future
changes to the competitive environment.

CRITICAL ACCOUNTING POLICIES

The discussion and analysis of our financial condition and results of
operations is based upon our consolidated financial statements, which have been
prepared in accordance with accounting principles generally accepted in the
United States of America. The preparation of these financial statements requires
us to make estimates and judgments that affect the reported amounts of assets,
liabilities, revenues and expenses, and related disclosure of contingent assets
and liabilities. On an on-going basis, we evaluate our estimates, including
those related to revenue recognition, allowance for doubtful accounts, disputes
with carriers, deferred income taxes and impairment of long-lived assets. We
base our estimates on historical experience and on various other assumptions
that are believed to be reasonable under the circumstances, the results of which
form the basis for making judgments about the carrying values of assets and
liabilities that are not readily apparent from other sources. Actual results may
differ from these estimates under different assumptions or conditions. We
believe the following critical accounting policies affect our more significant
judgments and estimates used in the preparation of our consolidated financial
statements.

Revenue Recognition: We recognize operating revenues as services are
rendered to customers in accordance with the Securities and Exchange
Commission's ("SEC") Staff Accounting Bulletin ("SAB") No. 104, "Revenue
Recognition." We recognize revenue from monthly recurring charges, enhanced
features and usage in the period in which service is provided. Advance billings
for services not yet provided are deferred and recognized as revenue in the
period in which service is provided. Nonrefundable activation fees are also
deferred and recognized as revenue over the expected term of the customer
relationship in accordance with SEC SAB No. 101, "Revenue Recognition in
Financial Statements." We recognize revenue from switched access in the period
in which service is provided, when the price is fixed, the earnings process is
complete and the collectability is reasonably assured. As part of the revenue
recognition process for switched access, we evaluate whether receivables are
reasonably assured of collection based on certain factors, including past credit
history, financial condition of the customer, industry norms, past payment
history of the customer and the likelihood of billings being disputed by
customers. In situations where a dispute is likely, we generally defer
recognition until cash is collected. If the amount we collect, in the future,
from our switched access charges varies significantly from our estimates, our
revenue may be negatively affected. These judgments in measuring revenue may
affect our results and cause our revenue to be difficult to predict. Any
shortfall in revenue or delay in recognizing revenue could cause our operating
results to vary significantly and could result in or increase future operating
losses.

Allowance For Doubtful Accounts: We maintain allowances for doubtful
accounts for estimated losses resulting from our inability to collect all
amounts owed by our customers for our services. In order to estimate the
appropriate level of this allowance, we analyze historical bad debts, current
economic and competitive trends, changes in the credit worthiness of our
customers, changes in our customer payment patterns and other relevant factors.
If the financial condition of our customers were to deteriorate and impact their
ability to make payments, or certain carriers dispute amounts we have billed,
additional allowances may be required. In establishing the allowance for
doubtful accounts, we have taken into consideration the aggregate risk of our
receivables. If actual results differ from our estimates, we may need to adjust
our allowance for doubtful accounts in the future.

Billing From Network Carriers: Various long distance carriers and
incumbent carriers lease loop, transport and network facilities to us. The
pricing of such facilities are governed by either a tariff or an interconnection
agreement. These carriers bill us for our use of such facilities. From time to
time, the carriers present inaccurate bills to us, which we dispute. As a result
of such billing inaccuracies, we record an estimate of our liability based on
our measurement of services received. As of December 31, 2003, we had $7.2
million of disputes with carriers. We have reserved $5.4 million against those
disputed balances. Based on the nature and history of disputes with the
carriers, we believe this amount to be adequate. Any significant victories or
losses when these disputes are resolved may require us to adjust our reserves in
the future.

Deferred Income Taxes: We record deferred income tax assets and
liabilities on our balance sheet related to events that impact our financial
statements and income tax returns in different periods. To compute these
deferred income tax balances, we first analyze the differences between the book
basis and tax basis of our assets and liabilities (referred to as "temporary
differences"). These temporary differences are then multiplied by current tax
rates to arrive at the balances for the deferred income tax assets and
liabilities. If deferred income tax assets exceed deferred income tax
liabilities, we must estimate whether those net deferred income tax asset

33


amounts will be realized in the future. A valuation allowance is then provided
for the net deferred income tax asset amounts that are not likely to be
realized. At this time, our judgment is that it is more likely than not that no
benefit from these deferred income tax assets will be recognized and therefore a
full valuation allowance has been provided for against these net deferred income
tax assets as of December 31, 2003.

Impairment of Long-Lived Assets: We periodically evaluate the carrying
value of our long-lived assets, including property, equipment and intangible
assets, whenever events or changes in circumstances indicate that the carrying
value may not be recoverable. If the estimated future cash inflows attributable
to the asset, less estimated future cash outflows, is less than the carrying
amount, an impairment loss is recognized by writing down the asset's carrying
value to its fair value based on the present value of the estimated discounted
cash flows of the asset or other relevant measures. We believe no impairment in
the value of the long-lived assets existed at December 31, 2003 or 2002.
Considerable management judgment is necessary to complete this analysis.
Although we believe these estimates to be reasonable, actual results could vary
significantly from these estimates and our estimates could change based on
market conditions. Variances in results or estimates could result in changes to
the carrying value of our assets including, but not limited to, recording an
impairment loss for some of these assets in future periods.

Other: We do not have any off-balance sheet arrangements.

DISCONTINUED OPERATIONS

In January 2003, we announced a series of strategic and financial
transactions to further strengthen us financially and focus our operations on
our California, Nevada and Illinois markets. We have brought geographic
concentration to our business by selling our customers and assets in Florida,
Georgia, Ohio, Michigan and Texas to other service providers (the "Asset
Sales").

In March 2003, we completed the sale of our assets in our Ohio and
Michigan markets to LDMI Telecommunications, Inc. ("LDMI"), pursuant to Asset
Purchase Agreements dated as of February 6, 2003 and January 8, 2003. The
purchase price for the assets in Ohio was $1.4 million plus an additional $1.9
million, equal to the sum of (i) two times the total adjusted net revenues
generated by the customers of the Ohio business for the thirty day period ended
March 10, 2003, plus (ii) total adjusted net revenues generated by the customers
of the Ohio business for the thirty day period ended May 9, 2003. The purchase
price for the Michigan Assets was $1.9 million plus an additional $1.9 million,
equal to the sum of (i) two times the total adjusted net revenues generated by
the customers of the Michigan business for the thirty day period ended February
28, 2003, plus (ii) total adjusted net revenues generated by the customers of
the Michigan business for the thirty day period ended April 30, 2003. As of
December 31, 2003, $7.1 million of the purchase price has been received. In
addition, LDMI agreed to assume certain liabilities from us with respect to the
Ohio and Michigan assets.

In March 2003, we completed a transaction with Xspedius Equipment
Leasing, LLC ("XE"), a subsidiary of Xspedius Communications, LLC ("Xspedius")
pursuant to an Asset Contribution Agreement effective as of December 31, 2002.
Under the terms of the Asset Contribution Agreement, we contributed the assets
in our Texas market to XE in exchange for a 14% interest in XE. In April 2003,
we sold 92.85% of our interest in XE (13% of XE) to a current member of XE for
$0.5 million. In addition, XE agreed to assume certain liabilities from us with
respect to the Texas assets.

In April 2003, we completed the sale of our assets in our Florida and
Georgia markets to Florida Digital Networks, Inc. ("FDN"), pursuant to an Asset
Purchase Agreement dated as of January 8, 2003. The purchase price for the
assets in Florida and Georgia was $12.4 million. As of December 31, 2003, $10.8
million of the purchase price has been received and the remaining $1.6 million
is being held in escrow. We anticipate meeting all escrow release conditions and
expect to receive the $1.3 million, which is net of expenses chargeable to us,
in the second quarter of 2004. In addition, FDN agreed to assume certain of our
liabilities with respect to the Florida and Georgia assets.

Each of the transactions described above involved transition services
and/or management agreements that were sufficient to transfer the operations of
these businesses. We were reimbursed for the cost of specific services provided
on behalf of the buyer. For the year ended December 31, 2003, we recognized $3.7
million of reimbursements for transition services and management agreement fees.
The amounts recognized from the transition services and management agreements
have been included as an offset to the operating expenses component of loss from
discontinued operations in our consolidated statements of operations.

As of December 31, 2003, we have recorded $5.0 million of receivables
from the Asset Sales, transition services and management agreements and pending
reimbursements for expenses paid on behalf of the buyers. These receivables have
been included in other receivables in our consolidated balance sheets. No
allowance for doubtful accounts for these receivables has been established as we
expect to collect all of these receivables. We ceased providing transition
services as of December 31, 2003.

34


During the fourth quarter of 2002, our board of directors approved our
commitment to divest these markets and engage in transactions to sell these
markets to other providers. As a result of this decision, the operating revenue
and expense of these markets were classified as discontinued operations under
Statement of Financial Accounting Standards ("SFAS") No. 144, "Accounting for
the Impairment or Disposal of Long-Lived Assets," for all periods presented. As
of December 31, 2002, the assets and liabilities being disposed of were written
down to their fair value, net of expected selling expenses. The write down and
results of operations of the discontinued Florida, Georgia, Michigan, Ohio and
Texas markets resulted in a charge to discontinued operations for all periods
presented. Net sales and operating losses relating to these discontinued markets
are as follows for the periods ended in 2003, 2002 and 2001 (in thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
--------------------- ----------------------
2003 2002 2002 2001
-------- --------- --------- ---------

Operating revenues ................... $ 6,150 $ 36,284 $ 45,282 $ 58,028
Operating expenses (excluding
depreciation and amortization shown
separately below) ................. 7,995 45,723 67,323 105,806
Depreciation and amortization ........ -- 3,236 12,724 19,619
Loss on disposal ..................... 523 21,518 -- --
-------- --------- --------- ---------
Loss from discontinued operations .... $ (2,368) $ (34,193) $ (34,765) $ (67,397)
======== ========= ========= =========


During 2003, we incurred exit costs associated with the Asset Sales.
These costs included facility and lease contract termination costs of $1.8
million and one-time severance termination benefits of $0.6 million for the year
ended December 31, 2003. These costs are reflected in the operating expenses
component of loss from discontinued operations in our consolidated statements of
operations.

For the year ended December 31, 2003, we recorded an additional $1.2
million loss on disposal to account for the resolution of purchase price
adjustments and additional costs to sell the assets. These costs were offset by
a $0.7 million gain resulting from the reversal of pre-bankruptcy sales tax
contingency due to a favorable resolution regarding this matter. These costs are
reflected in the loss on disposal component of loss from discontinued operations
in our consolidated statements of operations.

RESULTS OF CONTINUING OPERATIONS

Our revenues are generated from the sale of communications services
consisting primarily of local phone services, data services, long-distance
services, switched access billings and non-recurring charges, such as
installation charges. Local, long distance and data services are generally
provided and billed as a bundled offering under which customers pay a fixed
amount for a package of combined local, long distance and data services. As a
result, the portion of our revenues attributable to each kind of service is not
identifiable and, therefore, we do not record or report these amounts
separately. Our revenues consist of:

- the monthly recurring charge for basic local voice and data
services;

- usage-based charges for local and toll calls in certain
markets;

- charges for services such as call waiting and call forwarding;

- certain non-recurring charges, such as set-up charges for
additional lines for existing customers; and

- revenues from switched access charges to long distance
carriers.

Our switched access revenues historically have been subject to
uncertainties such as various federal and state regulations and disputes with
our long distance carriers. The FCC in April 2001 adopted new rules that limit
the rates we can charge carriers for use of our facilities. Under these rules,
which took effect on June 20, 2001, competitive carriers are required to reduce
their tariffed interstate access charges to agreed upon contract rates or rates
no higher than 2.5 cents per minute. After one year, the rate ceiling was
reduced to 1.8 cents and after two years to 1.2 cents per minute. By June 2004,
all competitive carriers will be required to charge rates no higher than the
incumbent telephone company. As a result of our agreements, reductions in rates
dictated by the FCC and growth in our core customer trade revenue, we anticipate
a continued decrease of switched access revenues as a percent of total revenue.
Switched access revenue as a percent of total revenue was 13% for the year ended
December 31, 2003, and 20% and 32% for the years ending December 31, 2002 and
2001 respectively. As a result, revenue from core trade customers (our business
and residential customers) increased to 87% of total year 2003 revenues as
compared to 80% and 68% of total revenues for the two previous years.

Our principal operating expenses consist of cost of operating revenues,
selling expenses, general and administrative expenses, and

35


depreciation and amortization expense. Cost of operating revenues consists
primarily of access charges, line installation expenses, transport expenses,
long distance expenses and lease expenses for our switch sites and our
collocation sites. Cost of operating revenues and selling, general and
administrative expenses do not include an allocation of our depreciation or
amortization expenses.

Selling expenses consist primarily of salaries, commissions and related
personnel costs, marketing costs and facilities costs. General and
administrative expenses consist primarily of salaries and related personnel
costs, the cost of maintaining the hardware and software in our network and back
office systems, provision for bad debts, professional fees, insurance, property
taxes, customer care and billing expense and facilities expenses.

Depreciation and amortization expense includes depreciation of
switching and collocation equipment, business application software as well as
general property and equipment and the amortization of intangibles.

Other income resulted from the reversal of a sales tax contingency due
to a favorable resolution of this matter.

Gross interest expense is primarily attributable to the 13% Senior
Notes due 2010 we issued in March 2000 and the 13% Senior Notes due 2004 issued
in September 1997. All of these Notes have been repaid as of December 31, 2003.

Interest income results from the investment of cash and cash
equivalents, United States Treasury and other agency securities.

To date, we have experienced operating losses and we generated negative
cash flow from operations. With the completion of the sales of our customers and
assets in Florida, Georgia, Ohio, Michigan and Texas, combined with our
cost-saving initiatives, and our accounts receivable based financing
arrangement, we expect to generate enough liquidity to fully fund our business
on a continuing basis.

Year Ended December 31, 2003 vs. 2002

OPERATING REVENUES. The following tables summarize revenue from
continuing operations (in millions):



REVENUE FROM
CONTINUING OPERATIONS: 2003 2002 2001
- -------------------------------- --------------- --------------- ---------------

Switched access revenue ........ $ 18.6 13% $ 29.7 20% $ 43.4 32%
Core customer trade revenue .... 129.6 87% 116.4 80% 92.7 68%
------ ------ ------ ------ ------ ------
Total .......................... $148.2 100% $146.1 100% $136.1 100%
====== ====== ====== ====== ====== ======




REVENUE FROM
CONTINUING OPERATIONS: 2003 2002 2001
- -------------------------------- --------------- --------------- ---------------

CA, NV, IL markets.............. $148.2 100% $145.9 100% $125.4 92%
Other markets (1)............... -- --% 0.2 --% 10.7 8%
------ ------ ------ ------ ------ ------
Total........................... $148.2 100% $146.1 100% $136.1 100%
====== ====== ====== ====== ====== ======


(1) Other markets consist of markets we have exited but do not qualify for
classification as discontinued operations under SFAS No. 144.

Total operating revenues increased to $148.2 million for the year ended
December 31, 2003 as compared to $146.1 million for the year ended December 31,
2002. The 1% increase in revenue was primarily the result of an increase in the
number of our business customers receiving service on one of our data products
offset by a reduction in switched access revenue as well as a decline in
residential average lines in service and the resulting lower revenue generated
from our residential customers.

Our switched access revenues decreased $11.1 million or 37% for the
year ended December 31, 2003 compared to the year ended December 31, 2002. This
decrease in switched access revenues was primarily a result of the reduction in
rates we negotiated with our major carriers and a decrease in rates mandated by
the FCC. We expect switched access revenue to continue to decline as a
percentage of total revenue as the FCC mandated rates reach their final
step-down in June 2004. We also anticipate our core customer trade revenue
growing to be a larger percentage of our total revenue.

Core customer trade revenue increased by $13.2 million for the year
ended December 31, 2003 compared to the year ended December 31, 2002. Our
business line revenue increased $16.4 million for the year ended December 31,
2003 versus the year ended December 31, 2002 due to an increase in the average
revenue generated per line by increasing the number of business customers using
our data services. This increase in business line revenue was offset by a
decline in residential line revenue of $3.3 million for

36


the year ended December 31, 2003 versus the year ended December 31, 2002 due to
a decrease in the average number of lines in service.

We expect our total revenue to increase in 2004 by 3-5% from the year
ended December 31, 2003. We anticipate that growth in total revenue will come
from growth in our core customer trade revenue as a result of an increase in
account managers selling our services. We anticipate increasing our account
manager headcount from 93 at December 31, 2003 to approximately 120 in 2004.

Churn is defined as the percentage of lines that are disconnected in
any given period of time. Customer churn for the year ended December 31, 2003
trended down compared to the year ended December 31, 2002. These favorable
trends in churn contributed toward more favorable operating results and better
liquidity in 2003. We anticipate churn levels to continue at their current level
in 2004. We seek to minimize churn by delivering high quality service, a high
level of customer care, and a portfolio of product and service offerings that is
competitive with other carriers. Changes in our level of churn and the
achievement of our plans to grow revenue from our new account managers will have
a direct effect on our future operating results and liquidity.

COST OF OPERATING REVENUES. Cost of operating revenues for the year
ended December 31, 2003 was $75.4 million as compared to $84.7 million for the
year ended December 31, 2002. The 11% or $9.3 million decrease in the cost of
operating revenues is primarily due to:

- - A reduction in the recurring customer related expense of $5.0 million
for the year ended December 31, 2003 compared to the year ended
December 31, 2002. This decrease has been achieved through lower unit
prices charged by the ILEC for our local loops, lower per-minute
long-distance rates we have negotiated with our carriers, and the
grooming of our network of unneeded capacity;

- - A reduction in the non-recurring (external charges incurred by us to
install and disconnect customers) customer related expense of $1.9
million for the year ended December 31, 2003 compared to the year ended
December 31, 2002. These cost savings have been achieved through
utilizing more effective means of ordering services for our customers
and installing a larger number of lines per order;

- - A reduction in our network cost of $2.4 million for the year ended
December 31, 2003 compared to the year ended December 31, 2002. Cost
savings in this area have been achieved through grooming the network of
unneeded capacity, routing traffic by a more cost effective means, and
the effect of a capital project focused on replacing higher cost
circuits with lower cost circuits.

While we have been successful in reducing our cost of operating
revenues from 58% of revenue for the year ended December 31, 2002 to 51% for the
year ended December 31, 2003, we do not anticipate that same rate of reduction
will continue in the future. We currently anticipate our cost of operating
revenues as a percent of revenue to be in the range of 46-48% for 2004.

SELLING, GENERAL AND ADMINISTRATIVE. For the year ended December 31,
2003, selling, general and administrative expenses totaled $77.4 million, a 29%
or $31.0 million decrease compared to the $108.4 million for the year ended
December 31, 2002. The decrease is primarily due to

- - A reduction in salary, wages and benefit related expense of $18.7
million. This reduction in salary, wages and benefit expense is a
result of reduction in headcount, operating improvement initiatives and
comprehensive reshaping of the sales organization.

- - A $4.8 million reduction in consulting fees. For the year ending
December 31, 2002 we incurred significant fees related to our
recapitalization.

- - A $2.7 million reduction in bad debt expense as a result of higher
credit standards for new customers, more effective collection efforts
and resolution of disputes with our switched access carriers.

- - A $1.7 million reduction in property tax expense, as a result of lower
valuations of our property in the revaluation of our property, plant
and equipment in our fresh-start accounting.

While we have reduced headcount and associated expense over the past
twenty-four months and it has contributed materially to improving our operating
results, we do not anticipate reducing our headcount further in 2004. We do
anticipate we will be increasing our direct account manager headcount from 93 at
December 31, 2003 to approximately 120 in 2004 which will result in a higher
selling, general and administrative expense in 2004 than 2003. In addition, we
do not anticipate realizing the same reductions in consulting fees, bad debt
expense and property tax expense in 2004 as we did in 2003.

REORGANIZATION EXPENSE. In accordance with SOP 90-7, expenses resulting
from the reorganization of the business in a bankruptcy proceeding are to be
reported separately as reorganization items. Reorganization items of $266.4
million were recognized during 2002. The expenses consisted primarily of a $19.0
million consent fee payment to our bondholders, $244.7 million related to
fresh-start fair market value adjustments and $2.7 million of legal and
financial advisor fees.

STOCK-BASED COMPENSATION EXPENSE. For the year ended December 31, 2003,
we recorded $0.2 million in stock-based compensation

37


expense compared to $0.7 million for 2002. Outstanding options at December 31,
2003 were granted subsequent to our emergence from bankruptcy and have been
accounted for as fixed awards. The expense for the year ended December 31, 2003
relates to options granted with an exercise price below the market price of our
stock. The expense for the year ended December 31, 2002 relates to in-the-money
stock options granted in 1999, 2000, and 2001, the establishment of a $0.1
million reserve against an employee note receivable from a stockholder and $0.2
million of expense relating to the new stock option plan and the application of
fixed plan accounting.

NETWORK OPTIMIZATION COST. In May 1998, we completed our initial public
offering of common stock, raising net proceeds of $63.0 million. From May 1999
to March 2000, we raised over $900 million of additional funds through debt and
equity issuances to pursue an aggressive business plan to rapidly expand our
business using Class 5 circuit switching technology in each of our markets (the
same as used by Verizon, SBC, and other major telecommunication companies) and
began deploying digital loop carriers in each collocation site. By the end of
2000, we provided bundled high speed voice and data services through 761
incumbent carrier central office collocation sites, serving 40 metropolitan
areas in 15 states.

Due to certain factors, including, but not limited to a significant
long-term debt load, a downturn in economic conditions generally and the
challenging economic environment for competitive telecommunications companies in
particular, we determined that our cash flow from operations would be
insufficient to both service our long-term indebtedness and operate our business
in the long term. From September 2000 through February 2002, we significantly
scaled back our operations, canceling more than 500 existing collocations, and
canceling plans to enter the Northeast and Northwest Regions (representing more
than 350 collocations).

During third quarter 2000, we announced a plan to eliminate 339
collocations and delay our expansion into 12 Northeast and Northwest markets. We
recorded a non-recurring network optimization charge of $12.0 million that
represents estimated amounts paid or to be paid to incumbent local exchange
carriers for collocation sites for which we have decided to discontinue
entrance.

During February 2001, we announced the cancellation of our plans to
enter 12 Northeast and Northwest markets and the related elimination of 351
collocations. We recorded a network optimization charge of $24.0 million in the
first quarter of 2001 associated with the investment we made in switch sites and
collocations for these markets.

During May 2001, we announced plans to close down operations in twelve
of the markets we had recently opened, representing more than 180 collocations.
We exited those markets over the period from June to September 2001 and
recognized a network optimization charge of $209.1 million in the second quarter
of 2001. Included in the charge is $126.8 million for the goodwill and customer
base associated with the Primary Network business, which was eliminated as a
result of the market closings, $65.1 million for property including collocations
and switch sites, and $17.2 million for other costs associated with exiting
these markets. This charge is reflected as a network optimization cost in our
consolidated financial statements.

In February 2002, we closed our operations in Charlotte, North Carolina
and eliminated certain other non-performing sales offices. We also cancelled the
implementation of a new billing system in February 2002. As a result, we
recognized a network optimization charge of $19.0 million in the first quarter
of 2002. Included in the charge was $12.5 million for the write down of our
investment in software and assets for a new billing system, $3.7 million for
property and equipment including collocations and switch sites and $2.8 million
for other costs associated with exiting these markets.

For the year ended December 31, 2003, we recognized a $1.0 million
reduction to our previously recognized network optimization costs primarily
resulting from a final settlement with one of our network carriers.

With respect to the network optimization charges, the total actual
charges have been based on ultimate settlements with the incumbent local
exchange carriers, recovery of costs from subleases, our ability to sell or
re-deploy network equipment for growth in our existing network and other
factors. With our emergence from the Chapter 11 proceedings, we were able to
conclude settlements with several network carriers and numerous office
landlords. As a result of these settlements, our future liabilities were
dramatically reduced and we were subsequently able to reduce our network
optimization accrual in 2002 by $6.4 million. The closing down of these markets
as part of the network optimization charges have contributed materially to our
improved operating performance and is expected to materially benefit our future
operating results. There are minimal remaining liabilities attributable to our
network optimization charges that will have a future impact on our liquidity. We
do not anticipate closing or selling any markets in 2004.

GAIN ON SALE OF ASSETS. For the year ended December 31, 2003, we
recorded a $0.5 million gain on sale of assets as compared to $0.2 million for
the year ended December 31, 2002. These gains primarily resulted from the sale
of equipment.

DEPRECIATION AND AMORTIZATION. For the year ended December 31, 2003,
depreciation and amortization was $16.4 million as compared to $36.6 million for
the year ended December 31, 2002. This 55% decrease is primarily due to the
reduced depreciable

38


value of our fixed assets resulting from the implementation of fresh-start
accounting.

GAIN ON SALE OF INVESTMENTS. For the year ended December 31, 2002 we
had a gain on sale of investments of $3.8 million which primarily resulted from
the sales of our investments available-for-sale.

LOSS/GAIN ON DISCHARGE OF DEBT. For the year ended December 31, 2003,
we recorded a loss on the discharge of debt of $0.1 million, attributable to our
repurchase of the remaining $2.1 million in carrying value of our 2004 Notes for
$2.2 million in cash, as compared to a gain on the discharge of debt of $350.3
million for the year ended 2002, attributable to the cancellation of our 2010
Notes and our repurchase of $49.2 million in carrying value of our 2004 Notes.

OTHER INCOME. During 2003, we reported other income of $1.4 million
resulting from the reversal of a sales tax contingency due to a favorable
resolution of this matter.

INTEREST INCOME. Interest income was $0.2 million during the year ended
December 31, 2003, compared to $4.2 million for the year ended December 31,
2002. The decrease is a result of a decline in our average cash and investments
since the third quarter of 2002. Cash and investments have been used to purchase
capital equipment, retire our remaining 2004 Senior Secured Notes and fund
operating losses. We have recently raised additional cash from the issuance of
common stock on September 25, 2003, which has increased our cash balance. Due to
the current reduced levels of interest rates, we do not expect a significant
increase to our interest income as a result of our higher cash balances.

INTEREST EXPENSE. Gross interest expense for 2003 totaled $0.5 million,
as compared to $22.0 million for 2002. Interest capitalized for the year ended
December 31, 2002 was $1.4 million. As required by SOP 90-7, interest expense
ceased to accrue on our 2010 Senior Notes upon filing our petition for relief
under Chapter 11 of the Bankruptcy Code on April 8, 2002. Contractual interest
was $33.5 million for the period from January 1, 2002 until July 30, 2002. The
decrease in interest expense is primarily due to the retirement or discharge of
substantially all of our debt. All of our 2010 Notes were eliminated in our
reorganization and all of our 2004 Senior Secured Notes were repurchased by
January 2003, as a result of which we no longer accrue interest expense for
these Notes.

LOSS BEFORE DISCONTINUED OPERATIONS. We incurred net losses before
discontinued operations of $18.8 million for the year ended December 31, 2003,
and $25.5 million for the year ended December 31, 2002.

NET LOSS. Net loss was $21.1 million and $94.4 million for the years
ended December 31, 2003 and 2002, respectively.

ACCRUED PREFERRED STOCK DIVIDEND. For the year ended December 31, 2002,
we accrued dividends of $4.0 million, payable to holders of our convertible
preferred stock. As required by SOP 90-7, accrual of preferred stock dividends
ceased upon filing of our petition for relief under Chapter 11 of the Bankruptcy
Code on April 8, 2002. Contractual dividends were $8.8 million for the period
from January 1, 2002 to July 30, 2002. All our preferred stock was eliminated in
our reorganization effective July 30, 2002.

Year Ended December 31, 2002 vs. 2001

Results from discontinued operations have been excluded from this
comparison.

OPERATING REVENUES. Total operating revenues increased to $146.1
million for the year ended December 31, 2002 as compared to $136.1 million for
the year ended December 31, 2001. The 7% increase in revenue was primarily the
result of an increase in the average lines in service and an increase in the
number of our business customers on one of our data service delivery platforms.
Our switched access revenues decreased $13.7 million or 31% from the year ended
December 31, 2001. This decrease in switched access revenues was primarily a
result of the reduction in rates we negotiated with our major carriers and a
decrease in rates mandated by the FCC.

COST OF OPERATING REVENUES. Cost of operating revenues for the year
ended December 31, 2002 was $84.7 million as compared to $103.6 million for the
year ended December 31, 2001. The 18% decrease in the cost of operating revenues
is due to a decrease in the number of markets in which we operate and management
efforts to "groom" the network by negotiating better rates with providers and
reducing inefficiencies and redundancies in network traffic management which
accounted for the remainder of the decrease.

SELLING, GENERAL AND ADMINISTRATIVE. For the year ended December 31,
2002, selling, general and administrative expenses totaled $108.4 million, a 23%
decrease over the $140.0 million for the year ended December 31, 2001. We
experienced substantial reduction in selling, general and administrative
expenses due to a reduced workforce. This decreased workforce is a result of
operating in fewer markets, the streamlining of our operations and other cost
reduction efforts undertaken as part of our operating improvement initiatives
and comprehensive reorganization.

39


REORGANIZATION EXPENSE. In accordance with SOP 90-7, expenses resulting
from the reorganization of the business in a bankruptcy proceeding are to be
reported separately as reorganization items. Reorganization items of $266.4
million were recognized during the year ended December 31, 2002. The expenses
consisted primarily of the $19.0 million consent fee payment to our bondholders,
$244.7 million related to fresh-start fair market value adjustments and $2.7
million of legal and financial advisor fees.

STOCK-BASED COMPENSATION. For the year ended December 31, 2002, we
recorded $0.7 million in stock-based compensation compared to $3.1 million
recorded in 2001. Outstanding options at December 31, 2002 were granted
subsequent to our emergence from bankruptcy, and have been accounted for as
fixed awards. The expense in the period from July 31, 2002 to December 31, 2002
relates to options granted in 2002 with an expense price below the market price
of the stock.

NETWORK OPTIMIZATION COST. In February 2002, we closed our operations
in Charlotte, North Carolina and eliminated certain other non-performing sales
offices. We also cancelled the implementation of a new billing system in
February 2002. As a result, we recognized a network optimization charge of $19.0
million in the first quarter of 2002. Included in the charge was $12.5 million
for the write down of our investment in software and assets for a new billing
system, $3.7 million for property and equipment including collocations and
switch sites and $2.8 million for other costs associated with exiting these
markets.

During February 2001, we announced the cancellation of our plans to
enter 12 Northeast and Northwest markets and the related elimination of 351
collocations. We recorded a network optimization charge of $24.0 million in the
first quarter of 2001 associated with the investment we made in switch sites and
collocations for these markets.

During May 2001, we announced plans to close operations in twelve of
the markets we had recently opened, representing more than 180 collocations. We
exited those markets over the period from June to September 2001 and recognized
a network optimization charge of $209.1 million in the second quarter of 2001.
Included in the charge is $126.8 million for the goodwill and customer base
associated with the Primary Network business, which was eliminated as a result
of the market closings, $65.1 million for property including collocations and
switch sites, and $17.2 million for other costs associated with exiting these
markets.

GAIN/LOSS ON SALE OF ASSETS. For the year ended December 31, 2002, we
recorded a $0.2 million gain on sale of assets as compared to a $1.8 million
loss for the year ended December 31, 2001. These gains and losses primarily
resulted from the sale of equipment.

DEPRECIATION AND AMORTIZATION. For the year ended December 31, 2002,
depreciation and amortization was $36.6 million as compared to $56.5 million for
the year ended December 31, 2001. This decrease is attributable primarily to the
write-down of property and equipment due to fresh-start accounting.

GAIN ON SALE OF INVESTMENTS. For the year ended December 31, 2002 we
had a gain on sale of investments of $3.8 million, compared to $7.4 million for
the year ended December 31, 2001. These gains primarily resulted from the sales
of our investments available-for-sale.

GAIN ON DISCHARGE OF DEBT. For the year ended December 31, 2002, we
recorded a gain on the discharge of debt of $350.3 million, attributable to the
cancellation of our 2010 Notes and our repurchase of $49.2 million in carrying
value of our 2004 Notes, as compared to $32.3 million for the year ended 2001,
that was attributable to a series of exchanges on our long-term debt.

INTEREST EXPENSE. Gross interest expense for 2002 totaled $22.0
million, as compared to $63.8 million for 2001. Interest capitalized for the
year ended December 31, 2002 decreased to $1.4 million as compared to $4.9
million for the year ended December 31, 2001. The decrease in interest
capitalized is due to the decrease in switching equipment under construction as
we have pulled back on our network expansion. Gross interest expense is
primarily attributable to the 13% Senior Notes due 2010 we issued in March 2000
and the 13% Senior Notes due 2004 issued in 1997. Interest expense on our 13%
Senior Notes due 2010 ceased to accrue after our filing of Chapter 11 on April
8, 2002. With the retirement of all of our 2004 and 2010 Notes, our interest
expense will be significantly reduced in future periods.

INTEREST INCOME. Interest income was $4.2 million during the year ended
December 31, 2002, compared to $20.8 million for the year ended December 31,
2001. The 80% decrease is a result of decreases in cash and investments during
2002. Cash and investments were used to pay interest on the senior secured
notes, fund operating losses, capital expenditures, pay the $19.0 million
consent fee and other costs of recapitalization.

LOSS BEFORE DISCONTINUED OPERATIONS. We incurred net losses before
discontinued operations of $25.5 million and $400.3 million for the years ended
December 31, 2002 and 2001, respectively.

40


NET LOSS. Net loss was $94.4 million and $467.7 million for the years
ended December 31, 2002 and 2001, respectively.

ACCRUED PREFERRED STOCK DIVIDEND. As of the effective date of our
emergence from Chapter 11, the authorized, issued and outstanding Series C and
Series D Preferred Stock were cancelled. Dividends on these series of preferred
stock ceased to accrue after we filed our bankruptcy petition on April 8, 2002.

LIQUIDITY AND CAPITAL RESOURCES

We have historically incurred negative cash flows from operating
activities; however, we believe that we now have sufficient resources and
liquidity to fund our planned operations. We have completed, and continue to
pursue, several initiatives intended to increase liquidity and better position
us to compete under current conditions and anticipated changes in the
telecommunications sector. These include:

- Implementing our balance sheet recapitalization;

- Selling customers and assets in our Florida, Georgia, Ohio,
Michigan and Texas markets;

- Filing a $250 million universal shelf registration with the
Securities and Exchange Commission in February 2004;

- Continuing to have available $7.5 million, three-year funding
facility secured by certain customer accounts receivables;

- Seeking additional equity or other debt financing on terms
acceptable to us;

- Pursuing discussions with companies who may be interested in
acquiring our assets or business, in whole or in part, and
discussions with companies who may be interested in selling
their assets or business, in whole or in part, to us;

- Continuing to update our prospective business plans and
forecasts to assist in monitoring current and future
liquidity;

- Reducing general and administrative expenses through various
cost cutting measures;

- Introducing new products and services with greater profit
margins;

- Analyzing the pricing of our current products and services to
ensure they are competitive and meet our objectives; and

- Re-deploying our assets held for future use to reduce the
requirement for capital expenditures.

As of December 31, 2003, we had $29.3 million in unrestricted cash and
cash equivalents. We believe that our cash balances, when combined with the
above initiatives that are the basis for our on-going business model, will
generate enough liquidity to fully fund our business on a continuing basis.

Developing and maintaining our network and business has required and
will continue to require us to incur capital expenditures primarily consisting
of the costs of purchasing network and customer premises equipment and
maintaining our operations support system. Cash outlays for capital expenditures
during 2003 were $7.2 million.

Our capital expenditures will focus on the augmentation of our
operating support system and our network to add new product and service
offerings and customers and to improve the cost efficiency of our network, as we
have completed the footprint build-out of our network in the markets in which we
operate.

Our planned capital expenditures during 2004 are expected to total
approximately $11.0 million. For 2005, planned capital expenditures are expected
to be approximately $12.0 million. We expect that funding for these expenditures
will be from cash on hand as well as cash generated from operations. Included in
our total planned capital expenditures are the following:

Network Capacity and Capability: Based on our planned customer growth
we anticipate spending $6.5 million in 2004 and over $7.0 million in 2005 to add
to the capacity of our voice and data network as well as adding additional
capability and features for new product and service offerings.

41


Information Technology: We anticipate spending over $2.0 million in
each of 2004 and 2005 in information technology that we expect to improve our
back-office productivity and improve the quality of our customer interactions.

Customer Acquisition: We anticipate spending over $3.0 million over the
next two years in acquiring customer premise equipment that will support the
addition of new customers to our network.

We continually evaluate our capital requirements plan in light of
developments in the telecommunications industry and market acceptance of our
service offerings. The actual amount and timing of future capital requirements
may differ materially from our estimates as a result of, among other things:

- the cost of the development and support of our networks in
each of our markets

- the extent of price and service competition for
telecommunication services in our markets

- the demand for our services

- regulatory and technological developments

- our ability to develop, acquire and integrate necessary
operating support systems

- our ability to re-deploy assets held for future use

As such, actual costs and revenues may vary from expected amounts,
possibly to a material degree, and such variations are likely to affect our
future capital requirements.

Private Placement

In September 2003, we entered into a Securities Purchase Agreement
under which we raised approximately $16.0 million, net of estimated selling
costs, through the private placement of 12,940,741 shares of common stock at
$1.35 per common share. We also issued warrants to purchase 2,588,148 shares of
common stock to the investors who participated in the private placement at a
price of $1.62 per common share in connection with the transaction. In addition,
pursuant to an exclusive finders agreement between us and the Shemano Group,
Inc. ("Shemano"), we issued warrants to Shemano and its affiliates to purchase
349,400 shares of common stock at a price of $1.62 per common share as partial
consideration for services rendered in connection with the private placement.
These warrants are exercisable at any time and expire five years from the
issuance date. Additional warrants to purchase up to 83,856 shares of common
stock will be issued to Shemano and its affiliates in the event the warrants
held by the investors are exercised.

Shelf Registration

In February 2004, we filed a universal shelf registration statement on
Form S-3 with the Securities and Exchange Commission seeking to register $250
million of new securities, which could include shares of our common stock,
preferred stock, warrants to purchase common stock, or debt securities. The
filing of this shelf registration statement could facilitate our ability to
raise capital, should we decide to do so, in the future. The amounts, prices and
other terms of any new securities would be determined at the time of any
particular transaction.

Cash Flow Discussion

In summary our cash flows for the year ended December 31, 2003 were as
follows (in thousands):



YEAR ENDED
DECEMBER 31,
2003
------------

Net Cash Used in Operating Activities............ $ (9,444)
Net Cash Provided by Investing Activities........ $ 15,770
Net Cash Provided by Financing Activities........ $ 12,208


The above summary of cash flows includes cash and cash equivalents.

42


The rate at which we have been using cash for operations over the past
twelve months has been significantly reduced. This reduction in the use of cash
is primarily a result of operational efficiencies, the associated expense
reductions, elimination of expenses associated with the markets we exited and
management of accounts payable and accounts receivable.

Cash and Cash Equivalents: At December 31, 2003, cash and cash
equivalents were $29.3 million. There are no investments available-for-sale at
December 31, 2003.

Long-term Restricted Cash: Long-term restricted cash amounted to $9.5
million as of December 31, 2003. This restricted cash primarily represents a
commitment we made in September 2001, to pay up to $4.5 million for employee
retention and incentive compensation bonuses, subject to the terms of the
agreements with certain employees. In addition, we committed to pay up to $7.5
million in severance payments to certain employees in the event they are
terminated involuntarily, without cause or if they terminate voluntarily with
good cause. In November 2001, we established an irrevocable grantor trust, which
was funded at a level sufficient to cover the maximum commitment for retention,
incentive compensation and severance payments. For the year ended December 31,
2003 we paid out $2.1 million relating to these commitments. In October 2002, we
established and funded an irrevocable grantor trust with $2.0 million, an amount
sufficient to pay all severance benefit obligations pursuant to employment
agreements for several of our executives and any other severance or retention
agreements in effect that were not funded by the trust adopted by us in
November, 2001. These two trusts were established prior to our bankruptcy filing
to reassure key employees that our retention, incentive compensation and
severance benefit obligations to employees would be able to be paid. Our ability
to successfully carry out our business plan depended on the retention of our key
employees, and we were concerned about the possible loss of some key employees
without the establishment of the trusts. In November 2002, we established a $2.0
million trust for the future purchase, if needed, of run-off directors and
officers insurance. This trust was established to reassure our board of
directors and key employees that no matter what our financial condition in the
future, they would be protected with run-off insurance in the event of a merger,
acquisition or other event requiring such insurance coverage.

The trusts established to cover commitments for retention, incentive
compensation and severance payments will terminate when all employees have been
paid all amounts due them pursuant to the terms and conditions of those trust
agreements. The trust to purchase run-off insurance will terminate when the
proceeds from the trust have been used to purchase run-off insurance in the
event of a merger, acquisition or other event requiring such insurance.

CASH FLOWS FROM OPERATING ACTIVITIES AND INVESTING ACTIVITIES

Our statements of cash flows are summarized as follows (in thousands):



YEAR ENDED DECEMBER 31,
2003 2002 2001
--------- --------- ---------

Net cash used in operating activities ........................ $ (9,444) $(124,238) $(219,281)
Cash flows provided by investing activities:
Purchases of property and equipment, net of payables ..... $ (7,229) $ (17,406) $ (86,735)
Proceeds from sale of assets from discontinued operations
net of costs associated with sale of assets ............. $ 18,125 $ -- $ --
Sale of investments available-for-sale ................... -- 157,705 336,911
Other investing activities ............................... 4,874 5,760 (9,656)
--------- --------- ---------
Net cash provided by investing activities .................... $ 15,770 $ 146,059 $ 240,520
--------- --------- ---------


Operating Activities: Cash flows used by operating activities decreased
by 93% percent for 2003 compared to 2002. The key component of this improvement
was a 21% reduction in operating expenses from continuing operations and a 92%
reduction in operating expenses from discontinued operations. Cash flows used by
operating activities decreased 43% percent for 2002 compared to 2001, primarily
as a result of a reduction in operating expenses in both continuing and
discontinued operations. Investments available-for-sale was the major source of
cash flow to fund our operations in 2002.

Investing Activities: For the year ended December 31, 2003, we were
provided with $15.8 million in cash from investing activities. The cash provided
in 2003 primarily represents the net effect of cash received from the sale of
assets, the sale of restricted investments upon final settlement of disputed
network charges and upon funding of incentive compensation bonuses and severance
payments, partially offset by the purchase of property and equipment. We reduced
our capital expenditures by 58% in 2003 from 2002. We currently estimate our
capital expenditures to be approximately $11.0 million in 2004 and approximately
$12.0 million in 2005.

43


CASH FLOWS FROM FINANCING ACTIVITIES



YEAR ENDED DECEMBER 31,
2003 2002 2001
-------- -------- --------

Cash flows provided by (used in) financing activities:
Repurchase of Senior Notes ......................................... $ (2,154) $(13,707) $(14,134)
Payments on other long-term debt and capital lease obligations ..... (1,569) (6,629) (8,554)
Proceeds from issuance of common stock, net of costs
associated with issuance of common stock ....................... 16,062 -- --
Other financing activities ......................................... (131) 138 72
-------- -------- --------
Net cash provided by (used in) financing activities .................... $ 12,208 $(20,198) $(22,616)
-------- -------- --------


Financing Activities: For the year ended December 31, 2003, we were
provided with $12.2 million of cash from financing activities. The cash provided
in 2003 primarily represents the net effect of cash received from the issuance
of common stock in September 2003, partially offset by the repurchase of our
remaining senior notes and payments on capital lease obligations.

In September 2003, we entered into a securities purchase agreement
under which we raised approximately $16.0 million, net of estimated selling
costs, through the private placement of 12,940,741 shares of common stock at
$1.35 per common share. See "Private Placement" above for more information on
this transaction. In 2002 and 2001 we used cash for the repurchase of our Senior
Notes as well as for payments on our long-term capital leases and long-term debt
obligations.

Table of Future Commitments

As of December 31, 2003, we are obligated to make cash payments in
connection with our capital leases, operating leases and circuit lease
obligations. The effect of these obligations and commitments on our liquidity
and cash flows in future periods are listed below. All of these arrangements
require cash payments over varying periods of time. Certain of these
arrangements are cancelable on short notice and others require termination or
severance payments as part of any early termination. Included in the table below
are obligations for continuing operations (in thousands):



CONTINUING OPERATIONS: 2004 2005 2006 2007 2008 THEREAFTER
- -------------------------------- ------- ------- ------- ------- ------- -------

Capital lease obligations ...... $ 256 $ -- $ -- $ -- $ -- $ --
Purchase commitments ........... 894 -- -- -- -- --
Operating lease obligations .... 5,105 3,205 2,784 2,655 1,909 3,182
Circuit lease obligations ...... 18,828 105 -- -- -- --
------- ------- ------- ------- ------- -------
Total .......................... $25,083 $ 3,310 $ 2,784 $ 2,655 $ 1,909 $ 3,182
======= ======= ======= ======= ======= =======


Approximately $0.2 million of the operating lease payments and circuit
lease payments are remaining as part of our accrued network optimization costs
originally recorded in June 2001 and February 2002.

We have sufficient liquidity and capital resources to fund these
obligations in 2004 and we believe our future cash flow from operations will be
sufficient to continue to pay these obligations in the future.

As provided in the asset sale agreements for the discontinued markets,
we remain contingently liable for several of the obligations in these markets.
We are guarantor of future lease obligations with expirations through 2015. In
the event that the assignee fails to pay any sums due under the lease, we are
fully liable for all obligations under the terms of the leases. Included in the
table below are obligations for discontinued operations (in thousands):



2004 2005 2006 2007 2008 THEREAFTER
----- ----- ----- ----- ----- ----------

Contingent liabilities .............. 2,134 2,059 1,455 1,117 1,073 3,992


44


EFFECTS OF NEW ACCOUNTING STANDARDS

Guarantor's Accounting and Disclosure Requirements for Guarantees,
Including Indirect Guarantees of Indebtedness of Others

In November 2002, the Financial Accounting Standards Board ("FASB")
issued FASB Interpretation ("FIN") No. 45, "Guarantor's Accounting and
Disclosure Requirements for Guarantees, Including Indirect Guarantees of
Indebtedness of Others." This is an interpretation of FASB No. 5, 57, and 107
and Rescission of FIN No. 34, and elaborates on the disclosures to be made by a
guarantor in its interim and annual financial statements about its obligations
under certain guarantees that it has issued. It also clarifies that a guarantor
is required to recognize, at the inception of a guarantee, a liability for the
fair value of the obligation undertaken in issuing the guarantee. The initial
recognition and initial measurement of this interpretation were applicable on a
prospective basis to guarantees issued or modified after December 31, 2002,
irrespective of the guarantor's fiscal year-end. The disclosure requirements of
this interpretation were effective for financial statements of interim or annual
periods ending after December 15, 2002. The adoption of FIN No. 45 did not have
a material effect on our consolidated financial statements.

Accounting for Revenue Arrangements with Multiple Deliverables

In November 2002, the FASB's Emerging Issues Task Force ("EITF")
reached a final consensus on Issue No. 00-21, "Accounting for Revenue
Arrangements with Multiple Deliverables," which was effective for revenue
arrangements entered into in fiscal periods beginning after June 15, 2003. Under
EITF 00-21, revenue arrangements with multiple deliverables are required to be
divided into separate units of accounting under certain circumstances. The
adoption of EITF 00-21 did not have a material effect on our consolidated
financial statements.

Consolidation of Variable Interest Entities

In January 2003, the FASB issued FIN No. 46, "Consolidation of Variable
Interest Entities." This is an interpretation of Accounting Research Bulletin
No. 51, and addresses consolidation by business enterprises of variable interest
entities. The provisions of this interpretation are effective immediately to
variable interest entities created after January 31, 2003, and to variable
interest entities in which an enterprise obtains an interest after that date. It
applied in the first fiscal year or interim period beginning after June 15,
2003, to variable interest entities in which an enterprise holds a variable
interest that it acquired before February 1, 2003. The adoption of FIN No. 46 as
amended did not have a material effect on our consolidated financial statements
because we do not have any variable interest entities as of December 31, 2003.

Amendment of FASB Statement No. 133 on Derivative Instruments and Hedging
Activities

In April 2003, the FASB issued SFAS No. 149, "Amendment of FASB
Statement No. 133 on Derivative Instruments and Hedging Activities." This
standard amends SFAS No. 133 by clarifying under which circumstances a contract
meets the characteristic of a derivative, clarifies when a derivative contains a
financing component and also amends certain other existing pronouncements. The
provisions of this Statement were effective for contracts entered into or
modified after June 30, 2003. The adoption of SFAS No. 149 did not have a
material effect on our consolidated financial statements as we do not have any
freestanding or embedded derivatives as of December 31, 2003.

Accounting for Certain Financial Instruments with Characteristics of Both
Liabilities and Equity

In May 2003, the FASB issued SFAS No. 150, "Accounting for Certain
Financial Instruments with Characteristics of both Liabilities and Equity." This
statement establishes standards for how an issuer classifies and measures
certain financial instruments with characteristics of both liabilities and
equity. The provisions of this Statement were effective for financial
instruments entered into or modified after May 31, 2003, and otherwise was
effective at the beginning of the first interim period beginning after June 15,
2003.The adoption of SFAS No. 150 did not have a material effect on our
consolidated financial statements because we do not have any such financial
instruments as of December 31, 2003.

Revenue Recognition

In December 2003, the SEC issued SAB No. 104, "Revenue Recognition,"
which updates the guidance in SAB No. 101, integrates the related set of
Frequently Asked Questions, and recognizes the role of EITF 00-21. The adoption
of SAB No. 104 did not have a material effect on our consolidated financial
statements.

45


Forward Looking Statements

Under the safe harbor provisions of the Private Securities Litigation
Reform Act of 1995, we caution investors that certain statements contained in
this report regarding our and/or management's intentions, hopes, beliefs,
expectations or predictions of the future are forward-looking statements. We
wish to caution the reader these forward-looking statements are not historical
facts and are only estimates or predictions. Actual results may differ
materially from those projected as a result of risks and uncertainties
including, but not limited to, the expected financial and operational
improvements from the transactions described herein, anticipated cost
reductions, market makers independent decisions to create a market in our common
stock, future sales growth, market acceptance of our product and service
offerings, our ability to secure adequate financing or equity capital to fund
our operations, network expansion, our ability to manage growth and maintain a
high level of customer service, the performance of our network and equipment,
our ability to enter into strategic alliances or transactions, the cooperation
of incumbent local exchange carriers in provisioning lines and interconnecting
our equipment, regulatory approval processes, changes in technology, price
competition and other market conditions and risks detailed from time to time in
our filings with the Securities and Exchange Commission. We undertake no
obligation to update publicly any forward-looking statements, whether as a
result of future events, new information, or otherwise.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We do not use interest rate derivative instruments to manage our
exposure to interest rate changes. The interest rate under our line of credit
floats with the prime rate and therefore we do have exposure to interest rate
changes as a result of our line of credit agreement. As of December 31, 2003, we
did not have any outstanding borrowings under the line of credit.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The response to this item is submitted as a separate section of this
report.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE

The information required by this Item was previously disclosed in Form
8-K dated July 17, 2002, and later amended by Form 8-K/A dated July 30, 2002.

ITEM 9A. CONTROLS AND PROCEDURES

(a) Evaluation of disclosure controls and procedures. As of the end of the
period covered by this report, under the supervision and with the
participation of our management, including our chief executive officer
("CEO") and chief financial officer ("CFO"), an evaluation of the
effectiveness of our disclosure controls and procedures was performed.
Based on this evaluation, the CEO and CFO have concluded that our
disclosure controls and procedures are effective to ensure that
material information is recorded, processed, summarized and reported by
our management on a timely basis in order to comply with our disclosure
obligations under the Securities Exchange Act of 1934 and the
Securities and Exchange Commission rules thereunder.

(b) Changes in internal control. There were no changes in our internal
control over financial reporting that occurred during our year ended
December 31, 2003, that have materially affected, or are reasonably
likely to materially affect, our internal control over financial
reporting.

46


PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

Our executive officers and directors, and their respective ages as of
March 15, 2004, are as follows:



NAME AGE POSITION
- ---------------------------- --- --------------------------------------------------

Rolla P. Huff............... 47 Chief Executive Officer and Chairman of the Board
Michael E. Cahr............. 63 Director
Anthony J. Cassara.......... 49 Director
Michael M. Earley........... 48 Director
Robert M. Pomeroy........... 41 Director
Richard L. Shorten, Jr...... 36 Director
Joseph M. Wetzel............ 48 President and Chief Operating Officer
S. Gregory Clevenger........ 40 Executive Vice President and Chief Financial Officer
Russell I. Zuckerman........ 56 Senior Vice President, General Counsel and
Corporate Secretary
James E. Ferguson........... 49 President, Sales and Marketing
Anthony M. Marion, Jr. ..... 52 Vice President, Information Technology
Roger A. Pachuta............ 61 Senior Vice President, Network Services
Steven A. Reimer............ 48 Senior Vice President, Customer Operations
Michele D. Sadwick.......... 37 Vice President, Customer Base Management
Russell A. Shipley.......... 41 New Technology Officer
Michael J. Tschiderer....... 44 Vice President of Finance, Controller and Treasurer


Rolla P. Huff currently serves as our chief executive officer and has
been chairman of our board of directors since July 2001. Mr. Huff was elected to
our board of directors pursuant to the terms of his employment agreement. In
addition, the terms of our reorganization plan implemented upon the completion
of our bankruptcy proceeding provides for our chief executive officer to serve
on our board of directors. Mr. Huff's current term as a director will expire in
2006. Mr. Huff was elected as our chief executive officer and president and as a
member of our board of directors in November 1999. From March 1999 to September
1999, Mr. Huff served as president and chief operating officer of Frontier
Corporation and served as executive vice president and chief financial officer
of that corporation from May 1998 to March 1999. From July 1997 to May 1998, Mr.
Huff was president of AT&T Wireless for the Central U.S. region and Mr. Huff
served as senior vice president and chief financial officer of that company from
1995 to 1997. From 1994 to 1995, Mr. Huff was financial vice president of
mergers and acquisitions for AT&T.

Michael E. Cahr has served on our board of directors since July 30,
2002. Mr. Cahr's current term as a director will expire in 2005. Since April
1999, Mr. Cahr has been president and chief executive officer of Saxony
Consultants. He also served as president of that company from 1980 to 1987.
During the interim, from 1994 to March 1999, Mr. Cahr served as chairman,
president and chief executive officer of Allscripts, a medication management
solutions company. From 1987 to 1994, Mr. Cahr was venture group manager for
Allstate Venture Capital. Mr. Cahr was president, chief executive officer and
owner of Abbey Fishing Company from 1973 to 1980. From 1963 to 1973 Mr. Cahr
held various positions at Sun Chemical Corporation. Mr. Cahr also serves as a
director of Lifecell Corporation, Truswal Systems and PacificHealth
Laboratories, Inc.

Anthony J. Cassara has served on our board of directors since May 2003.
Mr. Cassara's current term as a director will expire in 2006. Since January
2001, Mr. Cassara has been president of Cassara Management Group, Inc., a
privately-held business consulting practice focusing on the telecommunications
industry. Prior to founding this firm, Mr. Cassara was president of the carrier
services division of Frontier Corporation from April 1996 to September 1999, and
after Frontier was acquired by Global Crossing continued in that position until
December 2000. During his sixteen years with Frontier and Global Crossing from
1984 until December 2000, Mr. Cassara held many executive positions in various
domestic and international business units. Mr. Cassara also served as chief
executive officer of Pangea, a telecommunications company, from February 2001
until June 2001. Mr. Cassara serves as a director of Flag Telecom, Eschelon
Telecom, Inc., InSciTek Microsystems, Inc. and ACN, Inc.

Michael M. Earley has served on our board of directors since July 30,
2002. Mr. Earley's current term as a director will expire in 2004. Mr. Earley
has been an advisor to a number of businesses, acting in a variety of management
roles since 1997. He has served as president and chief executive officer of
Metropolitan Health Networks, Inc., a provider of healthcare and pharmacy
services since March 2003. From January 2001 until March 2003, Mr. Earley was
self-employed as a business advisor. During 2000 and 2001, Mr. Earley was a
consultant to and acting chief executive officer of Collins Associates, an
institutional money management firm. From 1998 to 1999, Mr. Earley served as
principal and owner of Triton Group Management Inc, a business advisory concern.
From 1994 to 1997, Mr. Earley served as president of Triton Group Ltd., a public
diversified holding company. From 1991 to 1993, Mr. Earley was senior vice
president, chief financial officer and director of Intermark, Inc. and Triton
Group Ltd., during which time the two companies were restructured and
consolidated through a pre-arranged Chapter 11 proceeding. From 1986 to 1990,
Mr. Earley held the

47


positions of chief financial officer of Triton Group Ltd. and vice president,
corporate development for Triton Group Ltd. and Intermark, Inc. Mr. Earley was
controller for International Robomation/Intelligence from 1983 to 1985 and an
audit and tax member of the Ernst & Whinney accounting firm from 1978 to 1983.

Robert M. Pomeroy has served on our board of directors since July 30,
2002. Mr. Pomeroy's current term as a director will expire in 2004. Since
January 2004, Mr. Pomeroy has been the chief executive officer of Gotham Donutz
LLC, an owner/operator of quick service restaurants. From August 2001 until
January 2004, Mr. Pomeroy was a self employed financial consultant. From
September 2000 to August 2001, Mr. Pomeroy was the chief financial officer of
Graphnet, Inc., a multinational data communications carrier. From June 1999 to
August 2000, Mr. Pomeroy was a vice president and equity research analyst for
Goldman Sachs & Co. where he covered the telecommunications industry. Prior to
Goldman Sachs, Mr. Pomeroy was a vice president and equity research analyst with
Credit Suisse First Boston from May 1998 to June 1999. Additionally, Mr. Pomeroy
is a certified public accountant with substantial auditing experience with
multinational public accounting firms.

Richard L. Shorten, Jr. has served on our board of directors since July
30, 2002. Mr. Shorten's current term as a director will expire in 2005. Since
August 2000, Mr. Shorten has been the managing member of Silvermine Capital
Resources, LLC, a specialty merchant bank focused in the telecommunications and
technology sectors and, since August 2001, he has been a partner with Pacific
Alliance Limited, LLC. Mr. Shorten has been a director and on the audit
committee of First Avenue Networks, Inc., since November 2001 and is currently
chairman of the board of directors of that company. As of September 2003, Mr.
Shorten is also a director and member of the compensation and governance
committees of AboveNet, Inc. (formerly MetroMedia Fibernet). From May 2000 to
August 2001, Mr. Shorten was executive vice president and director of Graphnet,
Inc. From December 1999 to April 2000, Mr. Shorten served as senior vice
president of Data Services for Viatel Inc., following the company's acquisition
of Destia Communications, Inc. where he held the position of senior vice
president from December 1997 to December 1999. Mr. Shorten was a corporate
associate with the Cravath, Swaine and Moore law firm from 1992 to 1997.

Joseph M. Wetzel currently serves as our president and chief operating
officer. Mr. Wetzel joined our company as president of operations in August
2000, and served in that role from August 2000 through July 2001, at which time
he assumed his current position. He also served on our board of directors from
March 2002 until April 2003. From 1997 to 2000, Mr. Wetzel was vice president of
technology with MediaOne Group and from 1993 to 1997 was vice president of
technology with MediaOne's multimedia group. From 1977 to 1993, Mr. Wetzel
served in a number of technology and operational leadership positions within US
West Companies.

S. Gregory Clevenger has served as our executive vice president and
chief financial officer since April 2002. Mr. Clevenger joined our company as
senior vice president - corporate development in January 2000 and served from
May 2001 to April 2002 as our executive vice president - chief strategic and
planning officer. He also served on our board of directors from March 2002 until
April 2003. From 1997 to December 1999, Mr. Clevenger was vice president of
investment banking at Goldman, Sachs & Co. in the communications, media and
entertainment group in Singapore and New York. From 1992 to 1997, Mr. Clevenger
was an associate and vice president in the investment banking division of Morgan
Stanley & Co. Incorporated in New York, Hong Kong and Singapore in a variety of
groups including the global telecommunications group and the global project
finance and leasing group.

Russell I. Zuckerman joined our company in January 2000 as director of
national legal affairs and has served as our secretary since April 2000. Since
December 2000, he has served as senior vice president, general counsel and
secretary. Prior to December 2000, Mr. Zuckerman had been in private practice of
law since 1973 with Underberg & Kessler, LLP, and served as managing partner and
chairman of the firm's litigation department.

James E. Ferguson joined our company as president of sales and
marketing in July 2003. Prior to joining our company, Mr. Ferguson held senior
sales leadership positions with Frontier Corporation from September 1996 until
September 1999, and then with Global Crossing after its acquisition of Frontier
in September 1999 until July 2003 except during the period from August 2001
until June 2002, during which he served as executive vice president - sales for
Myrient, a managed hosting company. During his seven years with Frontier and
Global Crossing, Mr. Ferguson served as Frontier's president of the western
division and Global Crossing's vice president of the west region, vice president
of multi-national accounts and vice president of nextgen markets. Prior to
Frontier/Global Crossing, Mr. Ferguson held sales management positions at Cable
and Wireless, Sprint, Racal Skynetworks and GTE.

Anthony M. Marion, Jr. joined our company in June 2000 as vice
president of operations support systems planning and development. Since February
2002, he has served as vice president, information technology. Prior to joining
our company, Mr. Marion was the executive vice president and chief information
officer for Concentrix Corporation, an integrated customer management services
business, from September 1999 to June 2000. From March 1998 to September 1999,
Mr. Marion was the director of information technology for CTGT Global where he
was responsible for Maxcom Telecommunications, a startup competitive local
exchange carrier ("CLEC") in Mexico City, Mexico. Mr. Marion served as the
director of applications maintenance management for Computer Task Group, an
information technology services business, from September 1996 to March 1998.
From

48


1991 through 1996, Mr. Marion held various technical management and
director-level positions with ACC Corp, a telecommunications business,
ultimately serving as the corporate vice president of information technology.
Since 1973, Mr. Marion has held various progressive information technology and
management positions in education, financial services, health care,
telecommunications and consulting services.

Roger J. Pachuta joined our company as senior vice president of network
services in February 2000. Prior to joining our company, Mr. Pachuta was vice
president of network field operations and had various other network operations
positions for AT&T Wireless from 1993 to 2000. From 1987 to 1992, Mr. Pachuta
served as vice president of customer and network services for Ameritech Mobile
Communications, first starting with that company in 1983. Beginning in 1970, Mr.
Pachuta's professional network experience included engineering and network
operations positions at AT&T and Ohio Bell Telephone Company.

Steven A. Reimer is our senior vice president of customer operations,
joining our company in January 2001. Mr. Reimer was formerly with AT&T Broadband
from June 1999 to December 2000 where he last served as vice president of
operations. Mr. Reimer joined AT&T Broadband through its acquisition of
MediaOne, where he had been vice president of operations from 1994 to June 1999.
From 1981 to 1994, Mr. Reimer held management positions at Continental
Cablevision, ultimately serving as vice president/district manager. From 1979 to
1981, he was manager of operations for United Cable Television.

Michele D. Sadwick is our vice president of customer base management,
serving in that role since October 2002. Ms. Sadwick joined our company in
November 1999 as vice president of corporate communications. Ms. Sadwick
previously served as director of internal and external communications for Global
Crossing, joining that firm through its acquisition of Frontier Corporation
where she held communications management positions since 1994.

Russell A. Shipley joined our company in June 2003 as new technology
officer. Prior to joining our company, Mr. Shipley served as vice president of
operations for Global Name Registry from September 2002 to June 2003. Mr.
Shipley provided individual consulting services for startups and telecom
investment firms from March 2002 to September 2002. Mr. Shipley served as senior
vice president of global network transport operations for Global Crossing from
January 2002 to March 2002, vice president of data engineering and operations
from June 2000 to December 2001 and as vice president of network services from
September 1999 until June 2000. Mr. Shipley joined Global Crossing in September
1999 when it acquired Frontier Corporation, where he had been vice president of
network services since June 1999, and was vice president of network planning and
development from September 1995 to May 1999. Mr. Shipley held numerous
management positions between 1985 and 1994 for Rochester Telephone, the
predecessor of Frontier.

Michael J. Tschiderer joined our company in May 2000 and has served as
our vice president of finance and controller since March 2001. He has served as
treasurer since April 2003. Mr. Tschiderer served as our vice president, finance
and administration from May 2000 to March 2001. Before joining us, Mr.
Tschiderer had been a partner in the accounting firm of Bonadio & Co. in
Rochester, New York from 1995 to April 2000. He is a certified public accountant
in the state of New York.

Messrs. Huff, Wetzel, Clevenger, Zuckerman, Marion, Pachuta, Reimer and
Tschiderer and Ms. Sadwick all served as officers at the time we initiated our
voluntary pre-negotiated petition in bankruptcy in February 2002.

Robert M. Pomeroy, Michael E. Cahr, Richard L. Shorten, Jr. and Michael
M. Earley were selected as directors effective July 30, 2002 as designees of the
holders of our senior notes due 2010 in accordance with the terms of our
reorganization plan implemented upon the completion of our bankruptcy
proceeding. This plan provides that these individuals will serve for a term of
two years during which they cannot be removed without cause. Thereafter, our
board of directors will be elected in accordance with our certificate of
incorporation, by-laws and applicable law.

Our board of directors has also determined that Robert M. Pomeroy has
been designated as our "audit committee financial expert" and is independent
within the meaning of the rules of the Securities and Exchange Commission.

CODE OF ETHICS

We have adopted a Corporate Code of Conduct and Ethics (the "Code of
Ethics") that applies to our principal executive officer, principal financial
officer, principal accounting officer or controller, or persons performing
similar functions, as well as to other directors, officers and employees of our
company. The Code of Ethics is posted on our website (www.mpowercom.com) and is
available in print free of charge to any shareholder who requests a copy.
Interested parties may address a written request for a printed copy of the Code
of Ethics to: General Counsel, Mpower Holding Corporation, 175 Sully's Trail,
Suite 300, Pittsford, New York 14534. We intend to satisfy the disclosure
requirement regarding any amendment to, or a waiver of, a provision of the Code
of Ethics

49



for our principal executive officer, principal financial officer, principal
accounting officer or controller, or persons performing similar functions by
posting such information on our website.

SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE

Section 16(a) of the Exchange Act requires our directors and executive
officers and persons who own more than 10% of our equity securities to file
initial reports of ownership and reports of changes in ownership with the
Securities and Exchange Commission. Such persons are required by the Exchange
Act to furnish us with copies of all Section 16(a) forms they file.

Based solely on our review of the copies of such forms received by us
with respect to transactions during 2003, or written representations from
certain reporting persons, we believe that all filing requirements applicable to
our directors, executive officers and persons who own more than 10% of our
equity securities have been complied with except that Russell Shipley filed on
September 17, 2003, a Form 4 to report options granted to him as of July 28,
2003.

ITEM 11. EXECUTIVE COMPENSATION

SUMMARY OF CASH AND CERTAIN OTHER COMPENSATION

The following table shows, for the fiscal years ended December 31,
2003, 2002 and 2001, the cash compensation paid by us, as well as certain other
compensation paid or accrued for such year, for our chief executive officer and
the four most highly compensated executive officers other than the chief
executive officer employed by us as of December 31, 2003. This table also
indicates the principal capacities in which they served during 2003.

SUMMARY COMPENSATION TABLE



ANNUAL COMPENSATION LONG TERM
------------------------------------------- COMPENSATION ALL OTHER
OTHER ANNUAL AWARDS COMPENSATION
NAME AND PRINCIPAL POSITION YEAR SALARY ($) BONUS ($) COMPENSATION ($) OPTIONS (#) ($)
- ------------------------------- ---- ---------- ---------- ---------------- ------------ ------------

Rolla P. Huff, 2003 440,654 455,554(1) -- 824,100 --
Chairman and chief executive 2002 509,692 624,097(2) -- (3) 2,206,250 --
officer 2001 500,000 136,000 50,771 (4) 956,250(6) --
Joseph M. Wetzel, 2003 300,000 191,231(1) 71,561 (5) 202,500 --
President and chief operating 2002 263,462 344,537(2) -- (3) 1,456,250 --
officer 2001 250,000 125,000 59,549 (5) 206,250(6) --
S. Gregory Clevenger, 2003 264,423 191,231(1) -- 335,625 --
Executive vice president and 2002 236,748 157,037(2) -- 1,428,125 168,750(7)
chief financial officer 2001 200,000 60,077 -- 178,125(6) --
Roger Pachuta, 2003 200,000 101,990(1) -- 108,000 --
Senior vice president - 2002 200,000 70,602(2) -- 112,500 60,000(7)
network services 2001 200,000 36,791 -- 112,500(6) --
Steven Reimer, 2003 200,000 127,487(1) -- 135,000 66,670(8)
Senior vice president - 2002 200,000 95,000(2) -- 225,000 104,869(7)
customer operations 2001 190,769 -- -- 75,000(6) 40,000(9)


- ----------

(1) Includes the cash component of the 2003 annual bonus paid in 2004.

(2) Represents 2001 and 2002 annual bonuses, both paid in 2002.

(3) The amount of perquisites received by Mr. Huff and Mr. Wetzel for 2002
has not been disclosed since they do not exceed the lesser of $50,000
or 10% of salary and bonus for that year.

(4) Mr. Huff's other annual compensation for 2001 includes various
perquisites received by him, which were comprised of approximately
$39,000 for the use of a company automobile and approximately $12,000
of various other perquisites.

(5) Mr. Wetzel's other annual compensation for 2003 includes perquisites
received by him, which were comprised of approximately $51,000 related
to the use of a townhouse in Las Vegas and approximately $21,000 of
various other perquisites. Mr. Wetzel's other annual compensation for
2001 includes perquisites that were comprised of approximately $42,000
related to relocation expenses and approximately $18,000 related to a
car allowance.

(6) The options granted in 2001 replaced all previously granted options and
were the only remaining options outstanding as of December 31, 2001.
All stock options issued in 2001 have now been replaced with the
options granted in 2002.

50


(7) Represents retention payments paid in 2002.

(8) Represents retention payments paid in 2003.

(9) Represents signing bonus paid in 2001.

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

Our compensation committee consists of Michael E. Cahr and Anthony J.
Cassara. Neither of the members of the compensation committee ever served as
officers or employees of our company.

EMPLOYMENT AGREEMENTS

Rolla P. Huff. Our employment agreement with Mr. Huff provides for a
base salary of $402,000 per year and an annual bonus of up to the greater of (i)
$536,000; or (ii) his base salary based on our achievement of certain annual
targets to be established by our board of directors in conjunction with our
annual operating budget or in the discretion of our board of directors. Mr. Huff
is required to devote his full time and efforts to the business of our company
during the term of his employment agreement, which expires on September 18,
2004. Mr. Huff's employment may be terminated by either us or Mr. Huff at any
time. Mr. Huff has agreed not to participate in a competitive business during
the term of his employment and for a period of twelve months following
termination. In the event Mr. Huff's employment ceases, Mr. Huff will be
entitled to severance pay equal to the greater of (a) $1.5 million or (b) two
times his base salary preceding his cessation of employment (or $536,000 if
higher), and the highest bonus paid to him during any 12 month period between
November 1, 1999 and the termination date, with payment to be made in a
lump-sum.

Joseph M. Wetzel. Our employment agreement with Mr. Wetzel provides for
a base salary of $300,000 per year and an annual bonus of up to 75% of his base
salary based upon achieving established corporate, functional and individual
goals. Mr. Wetzel is required to devote his full time and efforts to the
business of our company during the term of his employment agreement, which
expires on September 18, 2004. Mr. Wetzel's employment may be terminated by
either us or Mr. Wetzel at any time. Mr. Wetzel has agreed not to participate in
a competitive business during the term of his employment and for a period of
twelve months following termination. If Mr. Wetzel's employment is terminated by
us without cause or due to a change of control or there is a material change in
Mr. Wetzel's responsibilities or salary or a relocation of more than 35 miles
from his present place of business, Mr. Wetzel will receive severance pay equal
to two times the higher of his fixed salary immediately preceding the
termination date or $300,000 and two times the highest bonus paid to him during
any 12 month period between September 20, 2002 and the termination date, with
payment to be made in a lump-sum.

S. Gregory Clevenger. Our employment agreement with Mr. Clevenger
provides for a base salary of $250,000 per year and an annual bonus of up to 75%
of the greater of (i) $300,000; or (ii) his base salary based upon achieving
established corporate, functional and individual goals. Mr. Clevenger is
required to devote his full time and efforts to the business of our company
during the term of his employment agreement, which expires on September 18,
2004. Mr. Clevenger's employment may be terminated by either us or Mr. Clevenger
at any time. Mr. Clevenger has agreed not to participate in a competitive
business during the term of his employment and for a period of twelve months
following termination. If Mr. Clevenger's employment is terminated by us without
cause or due to a change of control or there is a material change in Mr.
Clevenger's responsibilities or salary or a relocation of more than 35 miles
from his present place of business, Mr. Clevenger will receive severance pay
equal to two times the higher of his fixed salary immediately preceding the
termination date or $300,000 and two times the highest bonus paid to him during
any 12 month period between April 25, 2002 and the termination date, with
payment to be made in a lump-sum.

Roger J. Pachuta. Our employment agreement with Mr. Pachuta provides
for a severance benefit of $150,000, if terminated by us without cause or
voluntarily by the officer for good reason. Mr. Pachuta has agreed not to
participate in a competitive business during the severance period.

Steven A. Reimer. Our employment agreement with Mr. Reimer provides for
a severance benefit of $150,000, if terminated by us without cause or
voluntarily by the officer for good reason. Mr. Reimer has agreed not to
participate in a competitive business during the severance period.

OPTION GRANTS IN LAST FISCAL YEAR

The table below sets forth information regarding all stock options
granted in the 2003 fiscal year under our Stock Option Plans to those executive
officers named in the Compensation Table above.

51





NUMBER OF % OF TOTAL POTENTIAL REALIZED
SECURITIES OPTIONS MARKET ASSUMED ANNUAL RATES
UNDERLYING GRANTED TO PRICE OR OF STOCK PRICE
OPTIONS EMPLOYEES FAIR VALUE APPRECIATION (1)
GRANTED IN FISCAL EXERCISE ON DATE OF EXPIRATION -------------------
IN 2003 YEAR PRICE GRANT DATE 5% 10%
---------- ---------- -------- ---------- ---------- -------- --------

Rolla P. Huff........... 402,000 8.7% $ 0.19 $ 0.19 04/07/13 $ 48,035 $121,730
Rolla P. Huff........... 180,900 4.1% $ 1.28 $ 1.28 07/28/13 $145,622 $369,034
Rolla P. Huff........... 241,200 5.2% $ 1.80 $ 1.80 10/10/13 $273,041 $691,939
Joseph M. Wetzel........ 101,250 2.2% $ 1.28 $ 1.28 07/28/13 $ 81,505 $206,549
Joseph M. Wetzel........ 101,250 2.2% $ 1.80 $ 1.80 10/10/13 $114,616 $290,460
S. Gregory Clevenger.... 150,000 3.3% $ 0.19 $ 0.19 04/07/13 $ 17,923 $ 45,422
S. Gregory Clevenger.... 84,375 1.8% $ 1.28 $ 1.28 07/28/13 $ 67,921 $172,124
S. Gregory Clevenger.... 101,250 2.2% $ 1.80 $ 1.80 10/10/13 $114,616 $290,460
Steven A. Reimer........ 67,500 1.5% $ 1.28 $ 1.28 07/28/13 $ 54,336 $137,699
Steven A. Reimer........ 67,500 1.5% $ 1.80 $ 1.80 10/10/13 $ 76,410 $193,640
Roger J. Pachuta........ 54,000 1.2% $ 1.28 $ 1.28 07/28/13 $ 43,469 $110,159
Roger J. Pachuta........ 54,000 1.2% $ 1.80 $ 1.80 10/10/13 $ 61,129 $154,912


- ----------

(1) The dollar amounts under these columns are the result of calculations
at the 5% and 10% rates set by the Securities and Exchange Commission
and therefore are not intended to forecast possible future
appreciation, if any, of the price of our common stock.

AGGREGATED OPTION EXERCISES IN LAST FISCAL YEAR AND FISCAL YEAR END OPTION
VALUES

The following table shows aggregate exercises of options during 2003
and the values of options held as of December 31, 2003 by those executive
officers named in the Compensation Table above.



VALUE OF UNEXERCISED
NUMBER OF IN-THE-MONEY
NUMBER OF UNEXERCISED OPTIONS OPTIONS
SHARES DECEMBER 31, 2003 DECEMBER 31, 2003 (1)
ACQUIRED ON VALUE EXERCISABLE(E)/ EXERCISABLE(E)/
EXERCISE REALIZED UNEXERCISABLE(U) UNEXERCISABLE(U)
----------- -------- ------------------- --------------------

Rolla P. Huff........... -- -- 2,294,933 (E) $2,667,253 (E)
Rolla P. Huff........... -- -- 735,417 (U) $1,024,187 (U)
S. Gregory Clevenger.... -- -- 1,254,376 (E) $1,525,511 (E)
S. Gregory Clevenger.... -- -- 509,374 (U) $ 713,178 (U)
Joseph M. Wetzel........ -- -- 1,140,001 (E) $1,346,430 (E)
Joseph M. Wetzel........ -- -- 518,749 (U) $ 726,020 (U)
Steven A. Reimer........ -- -- 268,334 (E) $ 207,675 (E)
Steven A. Reimer........ -- -- 91,666 (U) $ 129,749 (U)
Roger J. Pachuta........ -- -- 183,000 (E) $ 119,490 (E)
Roger J. Pachuta........ -- -- 37,500 (U) $ 51,375 (U)


- ----------

(1) Amounts shown are based upon the closing sale price for our common
stock on December 31, 2003, which was $1.59 per common share.

DIRECTOR COMPENSATION

Our outside directors will each receive quarterly payments, in advance,
of $12,000, paid on January 1, April 1, July 1, and October 1, 2004, as
compensation for their services as board members for 2004. During 2003, outside
director Mr. Cassara received 150,000 non-qualified stock options, with
one-third vesting on the grant date of April 28, 2003, one-third on April 28,
2004 and the remaining one-third on April 28, 2005. The options would become
fully vested upon termination of the board member without cause or his
resignation for good reason. The options were granted with an exercise price of
$0.31 per common share, which was the market price of our stock on the date of
grant.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND
RELATED STOCKHOLDER MATTERS

The following table shows information known to us with respect to
beneficial ownership of common stock as of March 15, 2004, by (A) each director,
(B) each of the executive officers named in the Summary Compensation Table
beginning on page 50, (C) all executive officers and directors as a group and
(D) each person known by us to be a beneficial owner of more than 5% of our
outstanding common stock.

52




NUMBER OF SHARES PERCENTAGE OF
NAME OF BENEFICIAL OWNER BENEFICIALLY OWNED (1) OWNERSHIP (2)
- ---------------------------------------------------------------- ---------------------- -------------

West Highland Capital, Inc. (3)................................. 8,919,505 11.39%
Aspen Advisors, LLC (4)......................................... 5,762,200 7.34%
Rolla P. Huff, chief executive officer and chairman of
the board (5)................................................. 2,661,257 3.29%
S. Gregory Clevenger, executive vice president and chief
financial officer (6) ........................................ 1,396,870 1.75%
Joseph M. Wetzel, president and chief operating
officer (7).................................................. 1,266,249 1.59%
Steven A. Reimer, senior vice president (8)..................... 365,833 *
Michael E. Cahr, director (9)................................... 275,000 *
Roger J. Pachuta, senior vice president (10).................... 237,062 *
Robert M. Pomeroy, director (11) ............................... 230,000 *
Michael M. Earley, director (12)................................ 205,000 *
Richard L. Shorten, Jr., director (13).......................... 205,000 *
Anthony J. Cassara, director (14)............................... 133,333 *
All executive officers and directors as a group (16 persons)
(5)(6)(7)(8)(9)(10)(11)(12)(13)(14)(15)......................... 8,428,563 9.75%


- ----------

* Less than 1% of total.

(1) In accordance with the Securities and Exchange Commission's rules, each
beneficial owner's holdings have been calculated assuming the full
exercise of options held by the holder which are currently exercisable
or which will become exercisable within 60 days after the date
indicated and no exercise of options held by any other person.

(2) Applicable percentage of ownership for each holder is based on
78,332,022 shares of common stock outstanding on March 15, 2004, plus
any common stock equivalents and presently exercisable stock options
held by each such holder, and options held by each such holder which
will become exercisable within 60 days after March 15, 2004.

(3) Information is based on a Schedule 13G filed with the Securities and
Exchange Commission on January 26, 2004. West Highland Capital, Inc.
("WHC") is a registered investment adviser whose clients have the right
to receive or the power to direct the receipt of dividends from, or the
proceeds from the sale of, the shares owned by them. Lang H. Gerhard is
the sole shareholder of WHC and the manager of Estero Partners, LLC,
which is a general partner with WHC of West Highland Partners, LP, an
investment limited partnership ("WHPLP"). Each of the foregoing is
identified on the Schedule 13G as having shared dispositive power of
the shares owned by WHC. WHC, Estero and Gerhard are identified in the
Schedule 13G as a group, and WHPLP disclaims membership in the group.
The Schedule 13G indicates that Estero Partners and WHPLP each share
the power to vote and dispose of 8,004,982 shares. The Schedule 13G
indicates that WHC and Gerhard each share the power to vote and dispose
of an additional 914,523 shares for a total of 8,919,505 shares. The
address of West Highland Capital, Inc. is 300 Drake's Landing Road,
Suite 290, Greenbrae, CA 94904.

(4) Information is based on a Schedule 13G filed with the Securities and
Exchange Commission on February 11, 2004, by Aspen Partners, Aspen
Capital LLC (general partner of Aspen Partners), Aspen Advisors LLC
(investment advisor to Aspen Partners) and Nikos Hecht (managing member
of Aspen Capital LLC and Aspen Advisors LLC). Aspen Partners LLC
directly owns 4,225,141 shares (including 139,000 shares issuable upon
exercise of presently exercisable warrants), and Aspen Advisors LLC and
Nikos Hecht share the power to vote and dispose of 5,762,200 shares.
Aspen Partners, Aspen Capital, Aspen Advisors and Hecht each share the
power to vote and dispose of 4,225,141 shares. Aspen Advisors and Hecht
share the power to vote and dispose of an additional 1,537,059 shares
(including 61,000 shares issuable upon exercise of presently
exercisable warrants). The address of Aspen Partners and its affiliates
is 152 West 57th Street, New York, New York 10019.

(5) Mr. Huff's ownership includes options to purchase 2,536,134 shares
which are presently exercisable. Also includes 25 shares owned by Mr.
Huff's wife, of which shares Mr. Huff disclaims beneficial ownership.

(6) Mr. Clevenger's ownership includes options to purchase 1,355,624 shares
which are presently exercisable.

(7) Mr. Wetzel's ownership includes options to purchase 1,241,249 shares
which are presently exercisable.

(8) Mr. Reimer's ownership includes options to purchase 335,833 shares
which are presently exercisable.

(9) Mr. Cahr's ownership includes options to purchase 205,000 shares which
are presently exercisable.

53


(10) Mr. Pachuta's ownership includes options to purchase 237,000 shares
which are presently exercisable.

(11) Mr. Pomeroy's ownership includes options to purchase 205,000 shares
which are presently exercisable.

(12) Mr. Earley's ownership includes options to purchase 205,000 shares
which are presently exercisable.

(13) Mr. Shorten's ownership includes options to purchase 205,000 shares
which are presently exercisable.

(14) Mr. Cassara's ownership includes options to purchase 133,333 shares
which are presently exercisable or which will become exercisable within
60 days after the date of this report.

(15) Includes presently exercisable options to purchase 1,424,920 shares
which are held by executive officers not named above.

SECURITIES AUTHORIZED FOR ISSUANCE UNDER EQUITY COMPENSATION PLANS

The following table provides information regarding options, warrants or
other rights to acquire equity securities under our equity compensation plans as
of December 31, 2003:



NUMBER OF SECURITIES
NUMBER OF SECURITIES TO BE WEIGHTED-AVERAGE REMAINING AVAILABLE FOR
ISSUED UPON EXERCISE OF EXERCISE PRICE OF FUTURE ISSUANCE
OUTSTANDING OPTIONS, OUTSTANDING OPTIONS, UNDER EQUITY
WARRANTS AND RIGHTS WARRANTS AND RIGHTS COMPENSATION PLANS
-------------------------- -------------------- -----------------------

Equity compensation plans approved by security
holders................................................ -- -- --
Equity compensation plans not approved by security
holders................................................ 17,541,464 $0.80 2,409,186
---------- ----- ---------
Total.................................................. 17,541,464 $0.80 2,409,186


ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

On February 20, 2003, we entered into an agreement with Pacific
Alliance Limited, LLC ("PAL") of which one of our directors, Richard L. Shorten,
Jr., is a managing director. Under this agreement, PAL provided assistance to us
in connection with our efforts to finance our working capital requirements.
During 2003, PAL received a cash retainer of $0.1 million and an additional fee
of $0.2 million upon the closing of a private placement of our common stock in
September 2003. Our arrangement with PAL has now been terminated. We believe the
terms and conditions of the agreement were at least as favorable to us as those
which we could have received from an unaffiliated third party, and that PAL was
well suited to perform the services requested.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

Audit Fees

The aggregate fees billed by Deloitte & Touche LLP for the audit of our
annual financial statements, the reviews of our financial statements included in
our quarterly reports on Form 10-Q and services that are normally provided by
the accounting firm in connection with statutory and regulatory filings were
approximately $0.2 million for the year ended December 31, 2003, and $0.5
million for the year ended December 31, 2002. Approximately $0.3 million of the
fees in 2002 were attributable to the Deloitte & Touche LLP re-audit of our
financial statements for the years ended December 31, 2001 and December 31,
2000. The re-audits were required as a result of our required adoption of
"Accounting for Discontinued Operations."

Audit-Related Fees

The aggregate fees billed by Deloitte & Touche LLP for assurance and
related services that were reasonably related to the performance of the audit
and reviews referred to above were minimal for the years ended December 31, 2003
and 2002.

Tax Fees

The aggregate fees billed for tax compliance, tax advice and tax
planning rendered by Deloitte & Touche LLP to us were approximately $0.1 million
for each of the fiscal years ended December 31, 2003 and 2002. The 2003 and 2002
fees related to the preparation of our income tax returns and, to a lesser
extent, tax consulting.

54


All Other Fees

The aggregate fees billed for all other non-audit services rendered by
Deloitte & Touche LLP to us were minimal for the year ended December 31, 2003,
and approximately $0.1 million for the year ended December 31, 2002. The fees in
2002 related to property tax valuations and other property tax consulting. These
property tax valuations were performed prior to Deloitte & Touche LLP being
selected as our auditors.

All non-audit services require an engagement letter to be signed prior
to commencing any services. The engagement letter must detail the fee estimates
and the scope of services to be provided. The current policy of our audit
committee is that the audit committee must approve of the non-audit services in
advance of the engagement and the audit committee's responsibilities in this
regard may not be delegated to management. No non-audit services were rendered
that were not in compliance with this policy.

55


PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

(a)

1. The response to this portion of Item 15 is submitted as a separate
section of this report.

2. The response to this portion of Item 15 is submitted as a separate
section of this report.

3. Filing of Exhibits:

Exhibit 10.5 -- Amended Employment Agreement dated September
20, 2002, between Mpower Communications
Corp. and Russell I. Zuckerman.

Exhibit 10.29 -- Employment Agreement dated April 25, 2002,
between Mpower Communications Corp. and S.
Gregory Clevenger.

Exhibit 10.30 -- Third Amendment to Employment Agreement
dated March 19, 2003, between Mpower
Communications Corp. and Rolla P. Huff.

Exhibit 10.31 -- Second Amendment to Employment Agreement
dated March 19, 2003, between Mpower
Communications Corp. and S. Gregory
Clevenger.

Exhibit 10.32 -- Second Amendment to Employment Agreement
dated March 19, 2003, between Mpower
Communications Corp. and Joseph M. Wetzel.

Exhibit 10.33 -- Third Amendment to Employment Agreement
dated June 2003 between Mpower
Communications Corp. and S. Gregory
Clevenger.

Exhibit 10.34 -- Third Amendment to Employment Agreement
dated June 2003 between Mpower
Communications Corp. and Joseph M. Wetzel.

Exhibit 10.35 -- Fourth Amendment to Employment Agreement
dated December 31, 2003, between Mpower
Communications Corp. and Joseph M. Wetzel.

Exhibit 10.36 -- Retention and Severance Agreement dated
October 11, 2001, between Mpower
Communications Corp. and Anthony M. Marion,
Jr.

Exhibit 10.37 -- First Amendment to Employment Agreement
dated March 19, 2003, between Mpower
Communications Corp. and Russell I.
Zuckerman.

Exhibit 10.38 -- Engagement letter dated February 20, 2003,
between Mpower Holding Corporation and
Pacific Alliance Limited LLC.

Exhibit 10.39 -- Second Amendment to Employment Agreement
dated June 2003 between Mpower
Communications Corp. and Russell I.
Zuckerman.

Exhibit 10.40 -- Employee Benefit Trust Agreement dated
October 23, 2001, between HSBC Bank USA and
Mpower Communications Corp.

Exhibit 23.1 -- Consent of Deloitte & Touche LLP

Exhibit 31.1 -- Rule 13a-14(a)/15d-14(a) Certification of
Chief Executive Officer

Exhibit 31.2 -- Rule 13a-14(a)/15d-14(a) Certification of
Chief Financial Officer

Exhibit 32 -- Section 1350 Certifications

(b) The registrant filed the following reports on Form 8-K during the
quarter ended December 31, 2003:

(1) On November 6, 2003, the Company filed Form 8-K to report on the
Company's results of operations for the fiscal quarter ended
September 30, 2003.

(c) The following exhibits are filed herewith or incorporated by
reference as indicated. Exhibit numbers refer to Item 60l of
Regulation S-K.

2.1 Findings of Fact, Conclusions of Law, and Order Under
Section 1129 of the Bankruptcy Code and Rule 3020 of
the Bankruptcy Rules Confirming Debtors' First
Amended Joint Plan of Reorganization, dated July 17,
2002. (1)

2.2 Debtors' First Amended Joint Plan of Reorganization
dated May 20, 2002. (1)

2.3 Debtors' First Amended Disclosure Statement dated May
20, 2002. (1)

2.4 Amended and Restated Agreement and Plan of Merger
among Mpower Communications Corp., Mpower Holding
Corporation and Mpower Merger Company, Inc., dated as
of April 12, 2001. (2)

2.5 Asset Purchase Agreement, dated as of January 8,
2003, between Mpower and LDMI Telecommunications,
Inc. (3)

2.6 Amendment No. 1 to Asset Purchase Agreement, dated as
of February 6, 2003, between Mpower and LDMI
Telecommunications, Inc. (3)

2.7 Asset Contribution Agreement, effective as of
December 31, 2002, between Mpower and Xspedius
Equipment Leasing, LLC. (3)

2.8 Asset Purchase Agreement, dated as of January 8,
2003, between

56


Mpower, Florida Digital Network, Inc. and Southern
Digital Network, Inc. (3)

2.9 Acknowledgment and Amendment No. 1 to Asset Purchase
Agreement, dated as of April 7, 2003, between Mpower,
Florida Digital Network, Inc. and Southern Digital
Network, Inc. (3)

2.10 Asset Purchase Agreement, dated as of February 6,
2003, between Mpower and LDMI Telecommunications,
Inc. (3)

3.1 Second Amended and Restated Certificate of
Incorporation filed with the Secretary of State of
the State of Delaware on July 30, 2002. (4)

3.2 Second Amended and Restated By-laws. (4)

3.3 Rights Agreement between Mpower Holding Corporation
and Continental Stock Transfer & Trust Company as
Rights Agent. (5)

3.4 Certificate of Designation for the Series A Preferred
Stock. (5)

4.1 See the Second Amended and Restated Certificate of
Incorporation filed as Exhibit 3.1 and the Second
Amended and Restated By-laws filed as Exhibit 3.2.

4.2 Form of Registration Rights Agreement, to be entered
into by Mpower Holding Corporation pursuant to the
Final Plan. (4)

4.3 Voting Agreements and Term Sheet for Exchange of (I)
Cash and Newco Common Stock for 13% Senior Notes due
2010 Issued by Mpower Holding Corporation and (II)
Newco Common Stock for Series C and Series D
Preferred Stock Issued by the Company. (6)

10.1 Amendment To Employment/Stock Repurchase Agreement
dated August 1, 2001, between Mpower Holding
Corporation and Rolla P. Huff. (8) (9)

10.2 Amendment To Employment/Stock Repurchase Agreement
dated September 20, 2002 between Mpower
Communications Corp. and Rolla P. Huff. (9) (10)

10.3 Amendment to Employment Agreement dated September 18,
2002 between Mpower Communications Corp. and Joseph
M. Wetzel. (9) (10)

10.4 Amendment to Employment Agreement dated September 20,
2002 between Mpower Communications Corp. and S.
Gregory Clevenger. (9) (10)

10.5 Amended Employment Agreement dated September 20, 2002
between Mpower Communications Corp. and Russell I.
Zuckerman. (9)

10.6 Retention and Severance Agreement dated October 23,
2001 between Mpower Communications Corp. and Michael
Tschiderer. (9) (11)

10.7 Retention and Severance Agreement dated October 24,
2001 between Mpower Communications Corp. and Michele
Sadwick. (9) (11)

10.8 Severance Agreement dated October 18, 2001 between
Mpower Communications Corp. and Roger Pachuta. (9)
(11)

10.9 Retention and Severance Agreement dated October 28,
2001 between Mpower Communications Corp. and Steve
Reimer. (9) (11)

10.10 Standard Office Lease Agreement dated July 1, 1997,
between Mpower Communications Corp. and Cheyenne
Investments L.L.C. (12)

10.11 First Amendment to Lease dated May 1, 1998 between
Cheyenne Investments, LLC and Mpower Communications
Corp. (13A)

10.12 Second Amendment to Lease dated December 29, 1998
between Cheyenne Investments, LLC and Mpower
Communications Corp. (13B)

10.13 Standard Office Lease Agreement dated March 5, 1999,
between Cheyenne Investments, LLC and Mpower
Communications Corp. (14)

10.14 Employment Letter dated August 8, 2000 between Mpower
Communications Corp. and Joseph M. Wetzel. (9) (15)

10.15 RFC Capital Corporation Receivables Sale Agreement
dated as of January 23, 2003. (11)

10.16 Mpower Communications Corp. Employee Benefit Trust
Agreement II. (9) (11)

10.17 Amended Retention and Severance Agreement dated
February 20, 2003 between Mpower Communications Corp.
and Michael Tschiderer. (11)

10.18 Mpower Holding Corporation's Directors and Officers
Insurance Premium Plan effective November 25, 2002.
(11)

10.19 Mpower Holding Corporation 2002 Stock Option Plan I.
(7) (9)

10.20 Mpower Holding Corporation 2002 Stock Option Plan II.
(7) (9)

10.21 Transition Services Agreement, entered into as of
January 8, 2003, between Mpower and Xspedius
Equipment Leasing, LLC. (3)

10.22 Employment Agreement dated June 2, 2003 between
Mpower Communications Corp. and Russell A. Shipley.
(16)

10.23 Employment Agreement dated June 18, 2003 between
Mpower Communications Corp. and Jim Ferguson. (16)

10.24 Form of Stock Purchase Agreement. (17)

10.25 Form of Registration Rights Agreement. (17)

10.26 Form of Warrant. (17)

10.27 Release Agreement dated September 24, 2003 between
Mpower Holding Corporation and Pacific Alliance
Limited, LLC. (18)

10.28 Employment/Stock Repurchase Agreement dated October
13, 1999, between Mpower Communications Corp. and
Rolla P. Huff. (9) (14)

57


10.29 Employment Agreement dated April 25, 2002, between
Mpower Communications Corp. and S. Gregory Clevenger.
(9)

10.30 Third Amendment to Employment Agreement dated March
19, 2003, between Mpower Communications Corp. and
Rolla P. Huff. (9)

10.31 Second Amendment to Employment Agreement dated March
19, 2003, between Mpower Communications Corp. and S.
Gregory Clevenger. (9)

10.32 Second Amendment to Employment Agreement dated March
19, 2003, between Mpower Communications Corp. and
Joseph M. Wetzel. (9)

10.33 Third Amendment to Employment Agreement dated June
2003 between Mpower Communications Corp. and S.
Gregory Clevenger. (9)

10.34 Third Amendment to Employment Agreement dated June
2003 between Mpower Communications Corp. and Joseph
M. Wetzel. (9)

10.35 Fourth Amendment to Employment Agreement dated
December 31, 2003, between Mpower Communications
Corp. and Joseph M. Wetzel. (9)

10.36 Retention and Severance Agreement dated October 11,
2001, between Mpower Communications Corp. and Anthony
M. Marion, Jr. (9)

10.37 First Amendment to Employment Agreement dated March
19, 2003, between Mpower Communications Corp. and
Russell I. Zuckerman.(9)

10.38 Engagement letter dated February 20, 2003 between
Mpower Holding Corporation and Pacific Alliance
Limited LLC.

10.39 Second Amendment to Employment Agreement dated June
2003 between Mpower Communications Corp. and Russell
I. Zuckerman. (9)

10.40 Employee Benefit Trust Agreement dated October 23,
2001, between HSBC Bank USA and Mpower Communications
Corp. (9)

21 Subsidiaries of the Registrant (6)

23.1 Consent of Deloitte & Touche LLP

31.1 Rule 13a-14(a)/15d-14(a) Certification of Chief
Executive Officer.

31.2 Rule 13a-14(a)/15d-14(a) Certification of Chief
Financial Officer.

32 Section 1350 Certifications.

- ----------

(1) Incorporated by reference to Mpower Holding Corporation's Current
Report on Form 8-K filed with the Commission on July 30, 2002.

(2) Incorporated by reference to Mpower Holding Corporation's Registration
Statement on Form S-4 filed with the Commission on March 8, 2001.

(3) Incorporated by reference to Mpower Holding Corporation's Current
Report on Form 8-K filed with the Commission on April 22, 2003.

(4) Incorporated by reference to Mpower Holding Corporation's Registration
Statement of Form 8-A filed with the Commission on July 30, 2002.

(5) Incorporated by reference to Mpower Holding Corporation's Current
Report on Form 8-K filed with the Commission on July 16, 2003.

(6) Incorporated by reference to Mpower Holding Corporation's Annual Report
on Form 10-K for the year ended December 31, 2001.

(7) Incorporated by reference to Mpower Holding Corporation's Registration
Statement on Form S-8 filed with the Commission on June 19, 2003.

(8) Incorporated by reference to Mpower Holding Corporation's Quarterly
Report on Form 10-Q for the quarter ended September 30, 2001.

(9) Management contract or compensation plan or agreement required to be
filed as an Exhibit to this Report on Form 10-K pursuant to Item 15(c)
of Form 10-K.

(10) Incorporated by reference to Mpower Holding Corporation's Quarterly
Report on Form 10-Q for the quarter ended September 30, 2002.

(11) Incorporated by reference to Mpower Holding Corporation's Annual Report
on Form 10-K for the year ended December 31, 2002.

58


(12) Incorporated by reference to Mpower Communications Corp's Registration
Statement on Form S-4 filed with the Commission on January 16, 1998.

(13A) Incorporated by reference to Exhibit 10.24 included in Mpower
Communications Corp.'s Annual Report on Form 10-K (Commission File No.
0-24059) for the year ended December 31, 1998.

(13B) Incorporated by reference to Exhibit 10.25 included in Mpower
Communications Corp.'s Annual Report on Form 10-K (Commission File No.
0-24059) for the year ended December 31, 1998.

(14) Incorporated by reference to Mpower Communications Corp.'s Annual
Report on Form 10-K for the year ended December 31, 1999.

(15) Incorporated by reference to Mpower Holding Corporation's Annual Report
on Form 10-K for the year ended December 31, 2000.

(16) Incorporated by reference to Mpower Holding Corporation's Quarterly
Report on Form 10-Q for the quarter ended June 30, 2003.

(17) Incorporated by reference to Mpower Holding Corporation's Current
Report on Form 8-K filed with the Commission on July 30, 2003.

(18) Incorporated by reference to Mpower Holding Corporation's Quarterly
Report on Form 10-Q for the quarter ended September 30, 2003.

(d) Schedule II - Valuation and Qualifying Accounts and Reserves is
included below. All other schedules have been omitted as they are not required
under the related instructions, are inapplicable, or because the information
required is included in the consolidated financial statements or related notes
thereto.

59


MPOWER HOLDING CORPORATION

SCHEDULE II -- VALUATION AND QUALIFYING ACCOUNTS AND RESERVES FOR THE YEAR ENDED
DECEMBER 31, 2003



ADDITIONS
----------------------
BALANCE AT CHARGED TO CHARGED TO BALANCE AT
BEGINNING COSTS AND OTHER END
DESCRIPTION OF YEAR EXPENSES ACCOUNTS DEDUCTIONS OF YEAR
- -------------------------------------- ---------- ---------- ---------- ---------- ----------

Allowance for doubtful accounts....... $ 3,151 $ 4,743 $ -- $ 5,602 $ 2,292
Accrued network optimization costs.... $ 1,480 $ (591) $ -- $ 646 $ 243


MPOWER HOLDING CORPORATION

SCHEDULE II -- VALUATION AND QUALIFYING ACCOUNTS AND RESERVES FOR THE YEAR ENDED
DECEMBER 31, 2002



ADDITIONS
----------------------
BALANCE AT CHARGED TO CHARGED TO BALANCE AT
BEGINNING COSTS AND OTHER END
DESCRIPTION OF YEAR EXPENSES ACCOUNTS DEDUCTIONS OF YEAR
- -------------------------------------- ---------- ---------- ---------- ---------- ----------

Allowance for doubtful accounts....... $ 4,330 $ 9,880 $ -- $ 11,059 $ 3,151
Accrued network optimization costs.... $ 13,593 $ 12,610 $ -- $ 24,723 $ 1,480


MPOWER HOLDING CORPORATION

SCHEDULE II -- VALUATION AND QUALIFYING ACCOUNTS AND RESERVES FOR THE YEAR ENDED
DECEMBER 31, 2001



ADDITIONS
----------------------
BALANCE AT CHARGED TO CHARGED TO BALANCE AT
BEGINNING COSTS AND OTHER END
DESCRIPTION OF YEAR EXPENSES ACCOUNTS DEDUCTIONS OF YEAR
- -------------------------------------- ---------- ---------- ---------- ---------- ----------

Allowance for doubtful accounts....... $ 5,271 $ 7,057 $ -- $ 7,998 $ 4,330
Accrued network optimization costs.... $ 5,030 $ 233,083 $ -- $ 224,520 $ 13,593


60


SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this Report to be signed on
its behalf by the undersigned, thereunto duly authorized.

MPOWER HOLDING CORPORATION

By: /s/ ROLLA P. HUFF
-----------------------------------------
Rolla P. Huff
Chief Executive Officer

Date: March 29, 2004

Pursuant to the requirements of the Securities Exchange Act of 1934, this
Report has been signed below by the following persons on behalf of the
Registrant and in the capacities and on the dates indicated:

/s/ ROLLA P. HUFF Chief Executive Officer and March 29, 2004
- --------------------------- Chairman of the Board
Rolla P. Huff

/s/ S. GREGORY CLEVENGER Executive Vice President - Chief March 29, 2004
- --------------------------- Financial Officer
S. Gregory Clevenger

/s/ MICHAEL J. TSCHIDERER Vice President of Finance, March 29, 2004
- --------------------------- Controller and Treasurer
Michael J. Tschiderer

/s/ MICHAEL E. CAHR Director March 29, 2004
- ---------------------------
Michael E. Cahr

/s/ ANTHONY J. CASSARA Director March 29, 2004
- ---------------------------
Anthony J. Cassara

/s/ MICHAEL M. EARLEY Director March 29, 2004
- ---------------------------
Michael M. Earley

/s/ ROBERT M. POMEROY Director March 29, 2004
- ---------------------------
Robert M. Pomeroy

/s/ RICHARD L. SHORTEN, JR. Director March 29, 2004
- ---------------------------
Richard L. Shorten, Jr.

61


MPOWER HOLDING CORPORATION

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS



PAGE
----

Independent Auditors' Report............................................ 63
Consolidated Balance Sheets
Reorganized Mpower Holding - as of December 31, 2003 and 2002........ 64
Consolidated Statements of Operations
Reorganized Mpower Holding - for the year ended December 31, 2003.... 65
Reorganized Mpower Holding - for the period July 31, 2002
to December 31, 2002................................................. 65
Predecessor Mpower Holding - for the period January 1, 2002
to July 30, 2002..................................................... 65
Predecessor Mpower Holding - for the year ended December 31, 2001.... 65
Consolidated Statements of Stockholders' Equity (Deficit)
Reorganized Mpower Holding - for the year ended December 31, 2003.... 66
Reorganized Mpower Holding - for the period July 31, 2002
to December 31, 2002................................................. 66
Predecessor Mpower Holding - for the period January 1, 2002
to July 30, 2002..................................................... 66
Predecessor Mpower Holding - for the year ended December 31, 2001.... 66
Consolidated Statements of Cash Flows
Reorganized Mpower Holding - for the year ended December 31, 2003.... 67
Reorganized Mpower Holding - for the period July 31, 2002
to December 31, 2002 ................................................ 67
Predecessor Mpower Holding - for the period January 1, 2002
to July 30, 2002..................................................... 67
Predecessor Mpower Holding - for the year ended December 31, 2001.... 67
Notes to Consolidated Financial Statements.............................. 69


62



INDEPENDENT AUDITORS' REPORT

To the Board of Directors and Stockholders of
Mpower Holding Corporation
Rochester, New York

We have audited the accompanying consolidated balance sheets of Mpower
Holding Corporation (the "Company") as of December 31, 2003 and 2002
(Reorganized Company balance sheet), and the related consolidated statements of
operations, and stockholders' equity (deficit), and cash flows for the year
ended December 31, 2003 and for the period from July 31, 2002 to December 31,
2002 (Reorganized Company operations), for the period from January 1, 2002 to
July 30, 2002, and the year ended December 31, 2001 (Predecessor Company
operations). Our audits also included the financial statement schedules listed
in the Index at Item 15. These financial statements and financial statement
schedules are the responsibility of the Company's management. Our responsibility
is to express an opinion on these financial statements and financial statement
schedules based on our audits.

We conducted our audits in accordance with auditing standards generally
accepted in the United States of America. Those standards require that we plan
and perform the audit to obtain reasonable assurance about whether the financial
statements are free of material misstatement. An audit includes examining, on a
test basis, evidence supporting the amounts and disclosures in the financial
statements. An audit also includes assessing the accounting principles used and
significant estimates made by management, as well as evaluating the overall
financial statement presentation. We believe that our audits provide a
reasonable basis for our opinion.

As discussed in Note 2 to the consolidated financial statements, on July
17, 2002, the Bankruptcy Court entered an order confirming the Company's plan of
reorganization which became effective after the close of business on July 30,
2002. Accordingly, the accompanying consolidated financial statements as of
December 31, 2002, the period from January 1, 2002 to July 30, 2002, and the
period from July 31, 2002 to December 31, 2002, have been prepared in conformity
with AICPA Statement of Position 90-7, "Financial Reporting by Entities in
Reorganization Under the Bankruptcy Code," for the Reorganized Company as a new
entity that are not comparable with prior periods as described in Note 2.

In our opinion, the Reorganized Company consolidated financial statements
present fairly, in all material respects, the financial position of the Company
as of December 31, 2003 and 2002, and the results of operations and cash flows
for the year ended December 31, 2003, and for the period from July 31, 2002 to
December 31, 2002, in conformity with accounting principles generally accepted
in the United States of America. Further, in our opinion, the Predecessor
Company consolidated financial statements present fairly in all material
respects, the results of its operations and its cash flows for the period from
January 1, 2002 to July 30, 2002, and for the year ended December 31, 2001, in
conformity with accounting principles generally accepted in the United States of
America. Also, in our opinion, the financial statement schedules referred to
above, when considered in relation to the basic consolidated financial
statements taken as a whole, presents fairly in all material respects the
information set forth therein.

DELOITTE & TOUCHE LLP

Rochester, New York
March 24, 2004

63



MPOWER HOLDING CORPORATION
CONSOLIDATED BALANCE SHEETS
(IN THOUSANDS, EXCEPT COMMON SHARE AND PER COMMON SHARE AMOUNTS)



REORGANIZED REORGANIZED
MPOWER MPOWER
HOLDING HOLDING
DECEMBER 31,
-------------------------
2003 2002
---------- ----------

ASSETS

Current assets:
Cash and cash equivalents ................................................................ $ 29,307 $ 10,773
Restricted cash and cash equivalents ..................................................... 92 84
Accounts receivable, less allowance for doubtful accounts of $2,292 and $3,151
at December 31, 2003 and 2002, respectively ............................................. 14,076 15,636
Other receivables ........................................................................ 5,039 --
Assets held for sale ..................................................................... -- 20,471
Prepaid expenses and other current assets ................................................ 4,487 5,814
--------- ---------
Total current assets ................................................................ 53,001 52,778
Property and equipment, net ............................................................... 33,762 38,497
Long-term restricted cash and cash equivalents ............................................ 9,537 13,547
Intangibles, net of accumulated amortization of $6,491 and $1,909 at
December 31, 2003 and 2002, respectively ............................................... 8,948 13,530
Other assets .............................................................................. 3,781 10,784
--------- ---------
Total assets ........................................................................ $ 109,029 $ 129,136
========= =========

LIABILITIES AND
STOCKHOLDERS' EQUITY

Current liabilities:
Current maturities of long-term debt and capital lease obligations ....................... $ 256 $ 4,638
Accounts payable ......................................................................... 15,754 23,462
Accrued sales taxes payable .............................................................. 3,647 5,753
Accrued property taxes payable ........................................................... 2,818 3,030
Accrued bonus ............................................................................ 2,388 534
Deferred revenue ......................................................................... 4,696 3,183
Accrued other expenses ................................................................... 11,018 15,531
--------- ---------
Total current liabilities ........................................................... 40,577 56,131
Capital lease obligations ................................................................. -- 371
Long-term deferred revenue ................................................................ 2,211 1,497
--------- ---------
Total liabilities ................................................................... 42,788 57,999
--------- ---------
Commitments and contingencies
Stockholders' equity:
Preferred stock, 49,900,000 and 50,000,000 shares authorized but unissued at
December 31, 2003 and 2002, respectively ............................................. -- --
Series A preferred stock, 100,000 shares authorized but unissued at December 31, 2003 .... -- --
Common stock, $0.001 par value, 1,000,000,000 shares authorized, 78,232,742 and
64,999,025 shares issued and outstanding at December 31, 2003 and 2002,
respectively ........................................................................... 78 65
Additional paid-in capital ................................................................ 103,735 87,511
Accumulated deficit ....................................................................... (37,572) (16,439)
--------- ---------
Total stockholders' equity .......................................................... 66,241 71,137
--------- ---------
Total liabilities and stockholders' equity .......................................... $ 109,029 $ 129,136
========= =========


See accompanying notes to consolidated financial statements.

64



MPOWER HOLDING CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(IN THOUSANDS, EXCEPT COMMON SHARE AND PER COMMON SHARE AMOUNTS)



REORGANIZED REORGANIZED PREDECESSOR PREDECESSOR
MPOWER MPOWER MPOWER MPOWER
HOLDING HOLDING HOLDING HOLDING
YEAR ENDED JULY 31, 2002 TO JANUARY 1, 2002 YEAR ENDED
DECEMBER 31, DECEMBER 31, TO JULY 30, DECEMBER 31,
2003 2002 2002 2001
------------- ---------------- --------------- ------------

Operating revenues:
Telecommunication services ............................. $ 148,172 $ 62,815 $ 83,289 $ 136,116
Operating expenses:
Cost of operating revenues (exclusive of depreciation
and amortization shown separately below)............... 75,445 33,414 51,320 103,629
Selling, general and administrative (exclusive of
depreciation and amortization shown
separately below) .................................... 77,434 42,779 65,627 140,024
Reorganization expense ................................. -- -- 266,383 --
Stock-based compensation expense ....................... 175 276 442 3,081
Network optimization cost .............................. (954) (6,390) 19,000 233,083
(Gain) loss on sale of assets, net ..................... (534) (90) (91) 1,794
Depreciation and amortization .......................... 16,369 7,987 28,620 56,499
------------ ------------ ------------ ------------
167,935 77,976 431,301 538,110
------------ ------------ ------------ ------------
Loss from continuing operations ..................... (19,763) (15,161) (348,012) (401,994)
Other income (expense):
(Loss) gain on sale of investments, net ................ -- (539) 4,326 7,390
(Loss) gain on discharge of debt ....................... (102) 35,030 315,310 32,322
Other income ........................................... 1,427 -- -- --
Interest income ........................................ 199 963 3,237 20,812
Interest expense, net of amount capitalized
(contractual interest was $33,470 from
January 1, 2002 to July 30, 2002) .................. (526) (2,539) (18,065) (58,873)
------------ ------------ ------------ ------------
(Loss) income before discontinued operations ........ (18,765) 17,754 (43,204) (400,343)
Discontinued operations:

Loss from discontinued operations ...................... (2,368) (34,193) (34,765) (67,397)
------------ ------------ ------------ ------------
Net loss ............................................ (21,133) (16,439) (77,969) (467,740)
Accrued preferred stock dividend
(contractual dividend was $8,782 from
January 1, 2002 to July 30, 2002) .................. -- -- (3,974) (21,782)
------------ ------------ ------------ ------------
Net loss applicable to common stockholders ............... $ (21,133) $ (16,439) $ (81,943) $ (489,522)
============ ============ ============ ============
Basic and diluted (loss) income per common share
applicable to common stockholders:
(Loss) income before discontinued operations ....... $ (0.27) $ 0.27 $ (0.79) $ (7.13)
============ ============ ============ ============
Loss applicable to discontinued operations ......... $ (0.04) $ (0.52) $ (0.59) $ (1.13)
============ ============ ============ ============
Net loss ........................................... $ (0.31) $ (0.25) $ (1.38) $ (8.26)
============ ============ ============ ============
Basic weighted average common shares outstanding ......... 68,515,811 64,999,025 59,461,374 59,245,239
============ ============ ============ ============
Diluted weighted average common shares outstanding ....... 68,515,811 65,247,708 59,461,374 59,245,239
============ ============ ============ ============


See accompanying notes to consolidated financial statements.

65



MPOWER HOLDING CORPORATION
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT)
(IN THOUSANDS, EXCEPT COMMON SHARE AMOUNTS)



REDEEMABLE
PREFERRED STOCK COMMON STOCK ADDITIONAL
---------------------- ------------------- PAID-IN ACCUMULATED
SHARES AMOUNT SHARES AMOUNT CAPITAL DEFICIT
---------- ---------- ----------- ------ ---------- -----------

BALANCE AT DECEMBER 31, 2000, PREDECESSOR
MPOWER HOLDING 5,390,000 $ 244,886 56,875,870 $ 57 $ 672,031 $ (358,875)
Warrants and options exercised for common stock -- -- 211,072 -- 72 --
Cancellation of stockholder's note for common stock -- -- (225,000) -- (4,904) --
Stock-based compensation -- -- -- -- 3,081 --
Accrued preferred stock dividend -- 15,157 -- -- (15,157) --
Preferred dividends paid in common stock -- (2,995) 427,070 -- 2,995 --
7.25% Series D convertible preferred stock
converted to common stock (1,126,612) (54,218) 2,199,831 2 54,216 --
Comprehensive loss:
Net loss -- -- -- -- -- (467,740)
Unrealized loss on investments available-for-sale -- -- -- -- -- --
---------- ---------- ----------- ------ ---------- -----------
COMPREHENSIVE LOSS

BALANCE AT DECEMBER 31, 2001, PREDECESSOR
MPOWER HOLDING 4,263,388 202,830 59,488,843 59 712,334 (826,615)
Cancellation of stockholders' notes for common stock -- -- (81,000) -- (435) --
Principal stockholder's short swing profit -- -- -- -- 588 --
Stock-based compensation -- -- -- -- 342 --
Accrued preferred stock dividend -- 3,974 -- -- (3,974) --
7.25% Series D convertible preferred stock
converted to common stock (50,000) (2,425) 57,390 -- 2,425 --
New common stock issued for exchange
of 2010 Notes -- -- 55,250,000 55 74,150 --
Cancellation of preferred and common stock (4,213,388) (204,379) (59,465,233) (59) 191,267 --
New common stock issued for exchange of stock -- -- 9,749,025 10 13,085 --
Fresh-start accounting -- -- -- -- (902,547) 904,584
Comprehensive loss:
Net loss -- -- -- -- -- (77,969)
Unrealized loss on investments available-for-sale -- -- -- -- -- --
---------- ---------- ----------- ------ ---------- -----------
COMPREHENSIVE LOSS

BALANCE AT JULY 30, 2002, PREDECESSOR MPOWER
HOLDING -- -- 64,999,025 65 87,235 --
Stock-based compensation -- -- -- -- 276 --
Comprehensive loss:
Net loss -- -- -- -- -- (16,439)
---------- ---------- ----------- ------ ---------- -----------
COMPREHENSIVE LOSS

BALANCE AT DECEMBER 31, 2002, REORGANIZED
MPOWER HOLDING -- -- 64,999,025 65 87,511 (16,439)
---------- ---------- ----------- ------ ---------- -----------
Options exercised for common stock -- -- 292,976 -- 64 --
Stock-based compensation -- -- -- -- 175 --
Private placement of common stock -- -- 12,940,741 13 15,985 --
Comprehensive loss:
Net loss -- -- -- -- -- (21,133)
---------- ---------- ----------- ------ ---------- -----------
COMPREHENSIVE LOSS

BALANCE AT DECEMBER 31, 2003, REORGANIZED
MPOWER HOLDING -- $ -- 78,232,742 $ 78 $ 103,735 $ (37,572)
========== ========== =========== ====== ========== ===========




ACCUMULATED
NOTES OTHER TOTAL
TREASURY STOCK RECEIVABLE COMPREHENSIVE STOCKHOLDERS'
--------------- FROM INCOME EQUITY
SHARES AMOUNT STOCKHOLDERS (LOSS) (DEFICIT)
------- ------ ------------ ------------- -------------

BALANCE AT DECEMBER 31, 2000, PREDECESSOR
MPOWER HOLDING 13,710 $ (76) $ (5,294) $ 9,024 $ 316,867
Warrants and options exercised for common stock -- -- -- -- 72
Cancellation of stockholder's note for common stock -- -- 4,321 -- (583)
Stock-based compensation -- -- -- -- 3,081
Accrued preferred stock dividend -- -- -- -- (15,157)
Preferred dividends paid in common stock -- -- -- -- 2,995
7.25% Series D convertible preferred stock
converted to common stock -- -- -- -- 54,218
Comprehensive loss:
Net loss -- -- -- -- (467,740)
Unrealized loss on investments available-for-sale -- -- -- (1,231) (1,231)
------- ------ ------------ ------------- -------------
COMPREHENSIVE LOSS (468,971)
-------------
BALANCE AT DECEMBER 31, 2001, PREDECESSOR
MPOWER HOLDING 13,710 (76) (973) 7,793 (107,478)
Cancellation of stockholders' notes for common stock -- -- 435 -- --
Principal stockholder's short swing profit -- -- -- -- 588
Stock-based compensation -- -- 100 -- 442
Accrued preferred stock dividend -- -- -- -- (3,974)
7.25% Series D convertible preferred stock
converted to common stock -- -- -- -- 2,425
New common stock issued for exchange
of 2010 Notes -- -- -- -- 74,205
Cancellation of preferred and common stock (13,710) 76 -- -- 191,284
New common stock issued for exchange of stock -- -- -- -- 13,095
Fresh-start accounting -- -- 438 (2,039) 436
Comprehensive loss:
Net loss -- -- -- -- (77,969)
Unrealized loss on investments available-for-sale -- -- -- (5,754) (5,754)
------- ------ ------------ ------------- -------------
COMPREHENSIVE LOSS (83,723)
-------------
BALANCE AT JULY 30, 2002, PREDECESSOR MPOWER
HOLDING -- -- -- -- 87,300
Stock-based compensation -- -- -- -- 276
Comprehensive loss:
Net loss -- -- -- -- (16,439)
------- ------ ------------ ------------- -------------
COMPREHENSIVE LOSS (16,439)
-------------
BALANCE AT DECEMBER 31, 2002, REORGANIZED
MPOWER HOLDING -- -- -- -- 71,137
------- ------ ------------ ------------- -------------
Options exercised for common stock -- -- -- -- 64
Stock-based compensation -- -- -- -- 175
Private placement of common stock -- -- -- -- 15,998
Comprehensive loss:
Net loss -- -- -- -- (21,133)
------- ------ ------------ ------------- -------------
COMPREHENSIVE LOSS (21,133)
-------------
BALANCE AT DECEMBER 31, 2003, REORGANIZED
MPOWER HOLDING -- $ -- $ -- $ -- $ 66,241
======= ====== ============ ============= =============


See accompanying notes to consolidated financial statements.

66



MPOWER HOLDING CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN THOUSANDS)



REORGANIZED REORGANIZED PREDECESSOR PREDECESSOR
MPOWER MPOWER MPOWER MPOWER
HOLDING HOLDING HOLDING HOLDING
YEAR ENDED JULY 31, 2002 TO JANUARY 1, 2002 YEAR ENDED
DECEMBER 31, DECEMBER 31, TO JULY 30, DECEMBER 31,
2003 2002 2002 2001
------------ ---------------- --------------- ------------

Cash flows from operating activities:
Net loss ..................................................... $ (21,133) $ (16,439) $ (77,969) $(467,740)
Adjustments to reconcile net loss to net cash used in
operating activities:
Depreciation and amortization ............................. 16,369 11,223 41,344 76,118
Bad debt expense .......................................... 4,743 4,426 5,454 7,057
Loss on disposal of assets from discontinued operations ... 523 21,518 -- --
Loss (gain) on early retirement of debt ................... 102 (35,030) -- (32,322)
Gain on discharge of debt ................................. -- -- (315,310) --
Non-cash reorganization expense ........................... -- -- 244,669 --
Network optimization cost ................................. (954) (6,390) 19,000 233,083
(Gain) loss on sale of assets, net ........................ (534) (90) (91) 1,794
Loss (gain) on sale of investments, net ................... -- 539 (4,326) (7,390)
Amortization of debt discount ............................. -- 61 718 1,479
Amortization of deferred debt financing costs ............. 131 84 608 1,329
Stock-based compensation expense .......................... 175 276 442 3,081
Changes in assets and liabilities:
Increase in accounts receivables ........................ (3,695) (2,567) (2,334) (3,420)
Increase in other receivable ............................ (3,491) -- -- --
Decrease (increase) in prepaid expenses and other
current assets ........................................ 1,327 2,176 (3,271) (2,761)
Decrease (increase) in other assets ..................... 6,987 980 (5,724) 655
(Decrease) increase in accounts payable ................. (5,346) (12,792) 10,495 (12,976)
(Decrease) increase in sales taxes payable .............. (1,427) (475) (848) (2,014)
Decrease in accrued network optimization costs .......... (646) (3,552) (3,707) (14,901)
(Decrease) increase in accrued other expenses ........... (2,575) (7,152) 9,816 (353)
--------- ------------ ------------- ---------
Net cash used in operating activities ................... (9,444) (43,204) (81,034) (219,281)
--------- ------------ ------------- ---------
Cash flows from investing activities:
Purchase of property and equipment, net of payables .......... (7,229) (5,923) (11,483) (86,735)
Proceeds from sale of customer base .......................... -- -- -- 1,601
Proceeds from sale of assets from discontinued operations..... 19,364 -- -- --
Costs associated with sale of assets from
discontinued operations....................................... (1,239) -- -- --
Proceeds from sale of airplane ............................... -- 6,119 -- --
Proceeds from sale of assets from continuing operations....... 872 383 185 333
Sale of investments available-for-sale, net .................. -- 52,155 105,550 336,911
Sale of restricted investments, net .......................... 4,002 1,361 3,614 460
Purchase of restricted investments, net ...................... -- (4,000) (1,902) (12,050)
--------- ------------ ------------- ---------
Net cash provided by investing activities ............. 15,770 50,095 95,964 240,520
--------- ------------ ------------- ---------
Cash flows from financing activities:
Proceeds from principal stockholder's short swing profit ..... -- -- 588 --
Repurchase of Senior Notes ................................... (2,154) (13,707) -- (14,134)
Fees paid for repurchase of Senior Notes ..................... -- (450) -- --
Payments on other long-term debt and capital lease
obligations ................................................. (1,569) (2,513) (4,116) (8,554)
Costs associated with line of credit ......................... (131) -- -- --
Costs associated with issuance of common stock ............... (1,472) -- -- --
Proceeds from issuance of common stock ....................... 17,534 -- -- 72
--------- ------------ ------------- ---------
Net cash provided by (used in) financing activities ... 12,208 (16,670) (3,528) (22,616)
--------- ------------ ------------- ---------
Net increase (decrease) in cash and cash equivalents... 18,534 (9,779) 11,402 (1,377)
Cash and cash equivalents at beginning of period .............. 10,773 20,552 9,150 10,527
--------- ------------ ------------- ---------
Cash and cash equivalents at the end of period ................ $ 29,307 $ 10,773 $ 20,552 $ 9,150
========= ============ ============= =========


See accompanying notes to consolidated financial statements.

67





Supplemental schedule of non-cash investing and financing activities:

Net proceeds receivable from sale of assets
from discontinued operations....................................... $ 826 $ -- $ -- $ --
============== ============== ============== =======
New common stock issued for exchange of Senior Notes .............. $ -- $ -- $ 74,205 $ --
============== ============== ============== =======
Cancellation of preferred and common stock ........................ $ -- $ -- $ (13,095) $ --
============== ============== ============== =======
New common stock issued for exchange of preferred
and common stock .................................................. $ -- $ -- $ 13,095 $ --
============== ============== ============== =======
Fresh-start accounting ............................................ $ -- $ -- $ 436 $ --
============== ============== ============== =======
Preferred stock converted to common stock ......................... $ -- $ -- $ 2,425 $54,218
============== ============== ============== =======
Preferred stock dividends accrued ................................. $ -- $ -- $ 3,974 $15,157
============== ============== ============== =======
Warrants and options exercised for common stock ................... $ -- $ -- $ -- $ 72
============== ============== ============== =======
Preferred dividends paid in common stock .......................... $ -- $ -- $ -- $ 2,995
============== ============== ============== =======
Cancellation of stockholders note for common stock ................ $ -- $ -- $ -- $ 583
============== ============== ============== =======
Other disclosures:
Cash paid for interest, net of amounts capitalized ................ $ 525 $ 3,054 $ 2,150 $55,750
============== ============== ============== =======


See accompanying notes to consolidated financial statements.

68



MPOWER HOLDING CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
YEARS ENDED DECEMBER 31, 2003, 2002 AND 2001

(1) DESCRIPTION OF BUSINESS, FINANCIAL HISTORY AND SIGNIFICANT ACCOUNTING
POLICIES

DESCRIPTION OF BUSINESS

The accompanying consolidated financial statements of Mpower Holding
Corporation (the "Company"), a Delaware corporation, include the accounts of the
Company and its wholly-owned subsidiary, Mpower Communications Corp.
("Communications") and other subsidiaries of Communications. All inter-company
balances and transactions have been eliminated.

As a result of the Chapter 11 reorganization occurring as of July 30, 2002,
and discussed in Note 2, the financial results for the Company have been
separately presented under the label "Predecessor Mpower Holding" for periods
prior to July 30, 2002 and "Reorganized Mpower Holding" for the periods after
July 31, 2002. In addition, the Company's consolidated financial statements for
the year ended December 31, 2001 have been reclassified to reflect discontinued
operations as discussed in Note 3.

As a result of the reorganization, the financial statements published for
periods following the effectiveness of the First Amended Joint Plan of
Reorganization (the "Plan") on July 30, 2002, will not be comparable to those
published before the effectiveness of the Plan.

The Company was one of the first competitive local exchange carriers
founded after the inception of the Telecommunications Act of 1996, which opened
up the local telephone market to competition. Today, it offers local and long
distance voice services as well as high-speed Internet access by way of a
variety of broadband product and service offerings. The Company's services are
offered primarily to small and medium-sized business customers and residential
customers (primarily in the Las Vegas market) through its wholly-owned
subsidiary, Communications in Los Angeles, California, San Diego, California,
Northern California (the San Francisco Bay area and Sacramento), Las Vegas,
Nevada and Chicago, Illinois. As of December 31, 2003, the Company had
approximately 51,000 business customers and approximately 21,000 residential
customers. The Company also bills a number of major local and long distance
carriers for the costs of originating and terminating traffic on the Company's
network for the Company's local service customers. The Company does not have any
unbundled network element platform ("UNE-P") revenues. During 2003, the Company
acquired approximately 87% of its new sales through its direct sales force and
supporting staff, with the remainder acquired through agent relationships and
outbound telemarketing.

The Company operates its business as one segment. The Company manages its
business as a consolidated entity managed at a national level. The Company's
products and services have similar network operations, back-office support and
technology requirements and are sold through similar sales channels to a similar
targeted customer base. Therefore, the Company manages these services as a
single segment that are sold in geographic areas, or markets, within the United
States, or that are sold to customers with a presence across geographical
markets.

FINANCIAL HISTORY

In May 1998, the Company completed its initial public offering of common
stock, raising net proceeds of $63.0 million. From May 1999 to March 2000, the
Company raised over $900 million of additional funds through debt and equity
issuances to pursue an aggressive business plan to rapidly expand its business
using Class 5 circuit switching technology (the same as used by Verizon, SBC,
and other major telecommunication companies) in each of its markets and began
deploying digital loop carriers in each collocation site. This business plan
required significant up-front capital expenditures in each market as well as
lower recurring margins in its early phase. In mid-2000, the capital markets
became virtually inaccessible to early stage communications ventures.
Consequently, in September 2000, the Company commenced what became a 36-month
process to restructure its business, both operationally and financially.

From September 2000 through May 2001, the Company significantly scaled back
its operations, canceling more than 500 existing collocations, and canceling
plans to enter the Northeast and Northwest Regions (representing more than 350
collocations).

From February 2002 through July 2002, the Company undertook a comprehensive
recapitalization through a Chapter 11 bankruptcy plan that eliminated $593.9
million in carrying value of long-term debt and preferred stock (as well as
$65.3 million of

69



associated annual interest and dividend costs) in exchange for cash and the
substantial majority of its common stock. See Note 2 for further discussion of
the Chapter 11 proceedings.

From November 2002 to January 2003, the Company eliminated the remaining
$51.3 million of carrying value of its long-term debt for cash payments, which
released all of its network equipment from any remaining security interests,
giving the Company the ability to pursue alternative financing and strategic
transactions.

In January 2003, the Company announced it had reached an agreement with RFC
Capital Corporation, a wholly-owned subsidiary of Textron Financial Corporation,
for a three-year funding facility of up to $7.5 million, secured only by certain
of its receivables.

In January 2003, the Company announced a series of strategic transactions
to further strengthen itself financially and focus its operations on the
California, Nevada and Illinois markets. The Company's sale of customers and
assets in Florida, Georgia, Ohio, Michigan and Texas to other service providers
(the "Asset Sales") has now brought more geographic concentration to its
business. The Asset Sales in Ohio, Michigan and Texas were completed in March
2003. The Asset Sales in Georgia and Florida were completed in April 2003. The
Asset Sales are expected to generate net proceeds to the Company of
approximately $19.0 million, of which $18.1 million of net proceeds have been
received in 2003.

In September 2003, the Company raised net proceeds of approximately $16.0
million through a private placement of shares of its common stock and warrants
to purchase additional shares of common stock.

REVENUE RECOGNITION

The Company recognizes operating revenues as services are rendered to
customers in accordance with the Securities and Exchange Commission's ("SEC")
Staff Accounting Bulletin ("SAB") No 104, "Revenue Recognition." The Company
recognizes revenue from monthly recurring charges, enhanced features and usage
in the period in which service is provided. Advance billings for services not
yet provided are deferred and recognized as revenue in the period in which
service is provided. Nonrefundable activation fees are also deferred and
recognized as revenue over the expected term of the customer relationship in
accordance with SEC SAB No. 101, "Revenue Recognition in Financial Statements."
The Company recognizes revenue from switched access in the period in which
service is provided, when the price is fixed, the earnings process is complete
and the collectability is reasonably assured. As part of the revenue recognition
process for switched access, the Company evaluates whether receivables are
reasonably assured of collection based on certain factors, including past credit
history, financial condition of the customer, industry norms, past payment
history of the customer and the likelihood of billings being disputed by
customers. In situations where a dispute is likely, recognition is deferred
until cash is collected.

The Company recognized in operating revenues, switched access revenues for
the periods ended in 2003, 2002 and 2001 as follows (in thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
----------------------- -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

Switched access revenues.... $ 18,610 $ 11,193 $ 18,575 $ 43,443


The Company maintains allowances for doubtful accounts for estimated losses
resulting from its inability to collect all amounts owed by its customers for
its services. In order to estimate the appropriate level of this allowance, the
Company analyzes historical bad debts, current economic and competitive trends,
changes in the credit worthiness of its customers, changes in its customer
payment patterns and other relevant factors. In establishing the allowance for
doubtful accounts, the Company has taken into consideration the aggregate risk
of its receivables.

COST OF OPERATING REVENUES

Cost of operating revenues include the cost of leasing copper loops from
the incumbent local exchange carriers ("ILECs"), the cost to change over new
customers onto the Company's network, the cost of transporting voice and data
traffic over the Company's network, long distance charges from service providers
related to the traffic generated by the Company's customers, the cost of leasing
collocation space from the ILECs and the related utilities to operate the
Company's equipment at those sites, the leased space related to the Company's
switch sites and the related utilities needed to operate the Company's switches
and other related services. Costs of

70



operating revenues does not include an allocation of depreciation and
amortization expense.

The Company leases its loop, transport and network facilities from various
long distance carriers and ILEC's. The pricing of such facilities are governed
by either a tariff or an interconnection agreement. These carriers bill the
Company for the use of such facilities. From time to time, the carriers present
inaccurate bills, which the Company disputes. As a result of such billing
inaccuracies, the Company records an estimate of its liability based on its
measurement of services received. As of December 31, 2003, the Company had $7.2
million of disputes with carriers. The Company has reserved $5.4 million against
those disputed balances.

OTHER INCOME

During 2003, the Company reported other income of $1.4 million resulting
from the reversal of a sales tax contingency due to a favorable resolution of
this matter.

COMPREHENSIVE LOSS

The Company reports comprehensive loss in accordance with Statement of
Financial Accounting Standards ("SFAS") No. 130, "Reporting Comprehensive
Income." SFAS No. 130 establishes rules for the reporting of comprehensive loss
and its components. For the year ended December 31, 2003 and the period July 31,
2002 to December 31, 2002, comprehensive loss consisted of net losses. For the
period January 1, 2002 to July 30, 2002 and for the year ended December 31,
2001, comprehensive loss consisted of unrealized losses on investments in
available-for-sale securities, as well as net losses. Comprehensive loss is
presented in the consolidated statements of stockholders' equity (deficit).

CONCENTRATION OF CREDIT RISK

The Company conducts business with a large base of customers.
Concentrations of credit risk with respect to accounts receivable are limited
due to the large number of customers comprising the Company's customer base. The
Company performs ongoing credit evaluations of its customers' financial
condition. Additionally, a significant portion of the Company's accounts
receivable related to switched access is concentrated in a limited number of
carriers. The Company has reached access rate agreements with its three largest
carriers. Allowances are maintained for potential credit issues and such losses
to date have been within management's expectations.

CASH AND CASH EQUIVALENTS

The Company considers short-term investments with an original maturity of
three months or less at the date of purchase to be cash equivalents. The fair
value of the Company's cash and cash equivalents approximates carrying amounts
due to the relatively short maturities and variable interest rates of the
instruments, which approximate current market rates.

RESTRICTED CASH AND CASH EQUIVALENTS

In September 2001, the Company committed to pay up to $4.5 million during
the period through December 31, 2002 for employee retention and incentive
compensation bonuses, subject to the terms of the agreements with certain
employees. In addition, the Company committed to pay up to $7.5 million in
severance payments to certain employees in the event they are terminated
involuntarily, without cause or voluntarily, with good cause. In November 2001,
the Company established a trust, which was funded at a level sufficient to cover
the maximum commitment for retention, incentive compensation and severance
payments. For the years ended December 31, 2003 and 2002, the Company paid out
$2.1 million and $4.3 million, respectively relating to these commitments.

In October 2002, the Company established and funded an irrevocable grantor
trust with $2.0 million, an amount sufficient to pay all severance benefit
obligations pursuant to employment agreements for several of the Company's
executives and any other severance or retention agreements in effect that were
not funded by the trust adopted by the Company in November 2001. In November
2002, the Company established a $2.0 million trust for the future purchase, if
needed, of run-off insurance for the directors and officers.

The three trusts referred to above were all established prior to filing
bankruptcy by the Company to reassure key employees and members of the board of
directors that the Company's obligations to pay retention, incentive
compensation and severance benefit obligations could be met, no matter what the
future financial condition of the Company. This was essential to the success of
the Company's business plan, in that without the retention of key employees and
members of the board of directors, the ability to successfully carry out the
Company's business plan would be greatly hampered. Key employees and members of
the board of directors needed the assurance that the severance and other
compensation benefits they were relying on were funded and could be paid

71



whatever the financial condition of the Company, and that they would be
protected with run-off insurance in the event of a merger, acquisition or other
event requiring such insurance coverage.

The trusts established to cover commitments for retention, incentive
compensation and severance payments will terminate when all employees have been
paid all amounts due them pursuant to the terms and conditions of those trust
agreements. The trust to purchase run-off insurance will terminate when the
proceeds from the trust have been used to purchase run-off insurance in the
event of a merger, acquisition or other event requiring such insurance.

Restricted investments at December 31, 2002, also includes $1.9 million of
escrow funds related to disputed charges between SBC Telecommunications and the
Company. In February 2003, a final settlement of the disputed charges was
reached and $1.2 million was released and returned to the Company, while $0.7
million was released and paid to SBC Telecommunications.

INVESTMENTS

During 2002 and 2001, the Company accounted for its investments in U.S.
government, agency and mortgage backed securities as available-for-sale in
accordance with the provisions of SFAS No. 115, "Accounting for Certain
Investments in Debt and Equity Securities." Available-for-sale investments were
recorded at fair value with net unrealized holding gains and losses reported in
stockholders' equity (deficit) as a component of accumulated other comprehensive
loss. Interest and amortization of premiums and discounts for available-for-sale
securities were included in interest income. Gains and losses on
available-for-sale investments sold were determined based on the specific
identification method and were included in other income. As of December 31, 2003
and 2002, the Company did not have any investments available-for-sale.

Proceeds from the sale of investments available-for-sale for the periods
ended in 2002 and 2001 were as follows (in thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
----------- -----------------------
2002 2002 2001
----------- ---------- ----------

Proceeds from the sale of
investments available-for-sale........ $ 52,155 $ 105,550 $ 336,911


The realized gains and losses from sales of investments for the periods
ended in 2002 and 2001 were as follows (in thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
----------- -----------------------
2002 2002 2001
----------- ---------- ----------

Gross realized gains.................. $ 39 $ 4,326 $ 7,390
Gross realized losses................. (578) -- --
----------- ---------- ----------
Net realized (loss) gain.............. $ (539) $ 4,326 $ 7,390
=========== ========== ==========


PREPAID EXPENSES AND OTHER CURRENT ASSETS

Prepaid expenses and other current assets consist of prepaid rent, prepaid
insurance, prepaid maintenance agreements, deferred installation costs and the
current portion of deposits held by vendors. Prepaid expenses are expensed on a
straight-line basis over the corresponding life of the underlying agreements.
Deferred installation costs are expensed on a straight-line basis over the
estimated customer service period.

PROPERTY AND EQUIPMENT

Property and equipment are carried at cost, less accumulated depreciation
and amortization. Direct and indirect costs of construction are capitalized, and
include interest costs related to construction for the periods ended in 2002 and
2001. There were no capitalized interest costs for the year ended December 31,
2003. Capitalized interest costs for the periods ended during 2002 and 2001 were
as follows (in thousands):

72





REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
----------- -----------------------
2002 2002 2001
----------- ---------- ----------

Interest costs .................... $ 129 $ 1,290 $ 4,896


Depreciation is computed using the straight-line method over estimated
useful lives beginning in the month an asset is placed into service. Estimated
useful lives of property and equipment are as follows:



Buildings............................................. 39 years
Telecommunications and switching equipment............ 3-10 years
Computer hardware and software........................ 3-5 years
Office equipment and other............................ 3-10 years
Leasehold improvements................................ the lesser of the estimated useful lives or term of lease


The Company capitalizes costs associated with the design, deployment and
expansion of the Company's network including internally and externally developed
software. Capitalized external software costs include the actual costs to
purchase software from vendors. Capitalized internal software costs generally
include personnel and related costs incurred in the enhancement and
implementation of purchased software packages. Repair and maintenance costs are
expensed as incurred.

Capitalized internal labor costs for the periods ended in 2003, 2002 and
2001 were as follows (in thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
----------------------- -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

Capitalized internal labor costs........ $ 1,330 $ 2,293 $ 3,956 $ 8,657


DEFERRED FINANCING COSTS

Deferred financing costs are amortized to interest expense over the life of
the related financing using the effective interest method.

GOODWILL AND OTHER INTANGIBLES

On January 1, 2002, the Company adopted the provisions of SFAS No. 142,
"Goodwill and Other Intangible Assets." SFAS No. 142 provides that goodwill and
other separately recognized intangible assets with indefinite lives will no
longer be amortized, but will be subject to at least an annual assessment for
impairment through the application of a fair-value-based test. Intangible assets
that do have finite lives will continue to be amortized over their estimated
useful lives. The Company had no goodwill recorded on the consolidated balance
sheets as of December 31, 2003 and 2002.

INCOME TAXES

The Company has applied the provisions of SFAS No. 109, "Accounting for
Income Taxes," which requires the recognition of deferred income tax assets and
liabilities for the consequences of temporary differences between amounts
reported for financial reporting and income tax purposes. SFAS No. 109 requires
recognition of a future tax benefit of net operating loss carryforwards and
certain other temporary differences to the extent that realization of such
benefit is more likely than not; otherwise, a valuation allowance is applied.

FAIR VALUE OF FINANCIAL INSTRUMENTS

SFAS No. 107, "Disclosure About Fair Value of Financial Instruments,"
requires entities to disclose the fair value of financial instruments, both
assets and liabilities recognized and not recognized on the balance sheet, for
which it is practicable to estimate fair value. SFAS No. 107 defines fair value
of a financial instrument as the amount at which the instrument could be
exchanged in a current transaction between willing parties. At December 31, 2003
and 2002, the carrying value of certain financial instruments (accounts
receivable, accounts payable, and current portion of capital lease obligations)
approximates fair value due to the short term nature of the instruments or
interest rates, which are comparable with current rates.

73



As of December 31, 2003, the Company has no long-term debt. At December 31,
2002, based upon quoted market prices, the fair value of the Company's Senior
Notes outstanding was approximately $2.1 million. The remainder of the Company's
long-term debt at December 31, 2002 consisted primarily of fixed and variable
rate capital lease obligations.

IMPAIRMENT OF LONG-LIVED ASSETS

Property, plant and equipment, finite lived intangible assets, and other
long-lived assets are reviewed periodically for possible impairment in
accordance with SFAS No. 144 "Accounting for the Impairment or Disposal of
Long-Lived Assets." The Company's impairment review is based on an undiscounted
cash flow analysis at the lowest level for which identifiable cash flows exist.
The analysis requires management judgment with respect to changes in technology,
the continued success of product and service offerings, and future volume,
revenue and expense growth rates. The Company conducts annual reviews for idle
and underutilized equipment, and reviews business plans for possible impairment
implications. Impairment occurs when the carrying value of the asset exceeds the
future undiscounted cash flows. When an impairment is indicated, the estimated
future cash flows are then discounted to determine the estimated fair value of
the asset and an impairment charge is recorded for the difference between the
carrying value and the net present value of estimated future cash flows.

Carrying values of indefinite lived intangible assets are reviewed at least
annually, for possible impairment in accordance with SFAS No. 142, "Goodwill and
Other Intangible Assets." The Company's impairment review is based on a
discounted cash flow approach that requires significant judgment with respect to
future volume, revenue and expense growth rates, and the selection of an
appropriate discount rate. Management uses estimates based on expected trends in
making these assumptions. An impairment charge is recorded for the difference
between the carrying value and the net present value of estimated cash flows,
which represents the estimated fair value of the asset. The Company uses its
judgment in assessing whether assets may have become impaired between annual
valuations. Indicators such as unexpected adverse, economic factors,
unanticipated technological change or competitive activities, acts by
governments and courts, may signal that an asset has become impaired.

No impairment charges were recorded on long-lived assets in 2003 or 2002.

CONCENTRATION OF SUPPLIERS

The Company currently leases its transport capacity from a limited number
of suppliers and is dependent upon the availability of collocation space and
transmission facilities owned by the suppliers. The Company is vulnerable to the
risk of renewing favorable supplier contracts, timeliness of the supplier in
processing the Company's orders for customers and is at risk related to
regulatory agreements that govern the rates to be charged to the Company.

USE OF ESTIMATES

The preparation of the financial statements in conformity with accounting
principles generally accepted in the United States of America requires
management to make estimates and assumptions that affect the reported amounts of
assets and liabilities and disclosure of contingent assets and liabilities at
the date of the financial statements and the reported amounts of revenues and
expenses during the reporting period. Actual results could differ from these
estimates.

RECLASSIFICATIONS

Certain reclassifications, which have no effect on net income or loss, have
been made in the prior period financial statements to conform to the current
presentation.

STOCK OPTION PLAN

The Company measures the compensation cost of its stock option plan under
the provisions of Accounting Principles Board ("APB") Opinion No. 25,
"Accounting for Stock Issued to Employees," as permitted under SFAS No. 123,
"Accounting for Stock-Based Compensation," as amended by SFAS 148, "Accounting
for Stock-Based Compensation - Transition and Disclosure." Under the provisions
of APB No. 25, compensation cost is measured based on the intrinsic value of the
equity instrument awarded. Under the provisions of SFAS No. 123, compensation
cost is measured based on the fair value of the equity instrument awarded.

Had compensation cost for the employee stock options been determined
consistent with SFAS No. 123, the Company's results from operations would
approximate the following pro forma amounts for the periods ended in 2003, 2002
and 2001 (in thousands, except per common share amounts):

74





REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
----------------------- -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

Net loss applicable to common stockholders, as
reported................................................. $ (21,133) $ (16,439) $ (81,943) $ (489,522)
Add: Stock-based compensation expense included
in reported net loss, net of related tax effects......... 175 276 442 3,081
Deduct: Total stock-based employee compensation
expense to be determined under a fair value based
method for all awards, net of related tax effects........ (1,460) (1,260) (4,101) (94,835)
---------- ---------- ---------- ----------
Pro forma net loss applicable to common stockholders...... $ (22,418) $ (17,423) $ (85,602) $ (581,276)
========== ========== ========== ==========
Basic and diluted net loss per common share
applicable to common stockholders, as reported........... $ (0.31) $ (0.25) $ (1.38) $ (8.26)
========== ========== ========== ==========
Basic and diluted net loss per common share
applicable to common stockholders, pro forma ............ $ (0.33) $ (0.27) $ (1.44) $ (9.81)
========== ========== ========== ==========


For options granted during the year ended December 31, 2003, the weighted
average fair value of options on the date of grant, estimated using the
Black-Scholes option pricing model, was $0.51, using the following assumptions:
dividend yield of 0%; expected option life of 6.0 years; risk free interest rate
of 3.06% and an expected volatility of 200%.

For options granted during the period July 31, 2002 to December 31, 2002
("Reorganized Mpower Holding"), the weighted average fair value of options on
the date of grant, estimated using the Black-Scholes option pricing model, was
$0.28, using the following assumptions: dividend yield of 0%; expected option
life of 6.0 years; risk free interest rate of 3.33% and an expected volatility
of 168%.

For options granted during the period January 1, 2002 to July 30, 2002
("Predecessor Mpower Holding"), the weighted average fair value of options on
the date of grant, estimated using the Black-Scholes option pricing model, was
$0.26, using the following assumptions: dividend yield of 0%; expected option
life of 6.0 years; risk free interest rate of 4.55% and an expected volatility
of 223%.

For options granted during the year ended December 31, 2001, the weighted
average fair value of options on the date of grant, estimated using the
Black-Scholes option pricing model, was $3.89, using the following assumptions:
dividend yield of 0%; expected option life of 6.0 years; risk free interest rate
of 4.87% and an expected volatility of 155%.

RECENT ACCOUNTING PRONOUNCEMENTS

In November 2002, the Financial Accounting Standards Board ("FASB") issued
FASB Interpretation ("FIN") No. 45, "Guarantor's Accounting and Disclosure
Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of
Others." This is an interpretation of FASB No. 5, 57, and 107 and Rescission of
FIN No. 34, and elaborates on the disclosures to be made by a guarantor in its
interim and annual financial statements about its obligations under certain
guarantees that it has issued. It also clarifies that a guarantor is required to
recognize, at the inception of a guarantee, a liability for the fair value of
the obligation undertaken in issuing the guarantee. The initial recognition and
initial measurement of this interpretation were applicable on a prospective
basis to guarantees issued or modified after December 31, 2002, irrespective of
the guarantor's fiscal year-end. The disclosure requirements of this
interpretation were effective for financial statements of interim or annual
periods ending after December 15, 2002. The adoption of FIN No. 45 did not have
a material effect on the Company's consolidated financial statements.

In November 2002, the FASB's Emerging Issues Task Force ("EITF") reached a
final consensus on Issue No. 00-21, "Accounting for Revenue Arrangements with
Multiple Deliverables," which was effective for revenue arrangements entered
into in fiscal periods beginning after June 15, 2003. Under EITF 00-21, revenue
arrangements with multiple deliverables are required to be divided into separate
units of accounting under certain circumstances. The adoption of EITF 00-21 did
not have a material effect on the Company's consolidated financial statements.

In January 2003, the FASB issued FIN No. 46, "Consolidation of Variable
Interest Entities." This is an interpretation of Accounting Research Bulletin
No. 51, and addresses consolidation by business enterprises of variable interest
entities. The provisions of this interpretation are effective immediately to
variable interest entities created after January 31, 2003, and to variable
interest entities in which an enterprise obtains an interest after that date. It
applied in the first fiscal year or interim period beginning after June 15,
2003, to variable interest entities in which an enterprise holds a variable
interest that it acquired before February 1, 2003. The

75



adoption of FIN No. 46 as amended did not have a material effect on the
Company's consolidated financial statements because the Company does not have
any variable interest entities as of December 31, 2003.

In April 2003, the FASB issued SFAS No. 149, "Amendment of FASB Statement
No. 133 on Derivative Instruments and Hedging Activities." This standard amends
SFAS No. 133 by clarifying under which circumstances a contract meets the
characteristic of a derivative, clarifies when a derivative contains a financing
component and also amends certain other existing pronouncements. The provisions
of this Statement were effective for contracts entered into or modified after
June 30, 2003. The adoption of SFAS No. 149 did not have a material effect on
the Company's consolidated financial statements as the Company does not have any
freestanding or embedded derivatives as of December 31, 2003.

In May 2003, the FASB issued SFAS No. 150, "Accounting for Certain
Financial Instruments with Characteristics of both Liabilities and Equity." This
statement establishes standards for how an issuer classifies and measures
certain financial instruments with characteristics of both liabilities and
equity. The provisions of this Statement were effective for financial
instruments entered into or modified after May 31, 2003 and otherwise was
effective at the beginning of the first interim period beginning after June 15,
2003. The adoption of SFAS No. 150 did not have a material effect on the
Company's consolidated financial statements because the Company does not have
any such financial instruments as of December 31, 2003.

In December 2003, the Securities and Exchange Commission ("SEC") issued
Staff Accounting Bulletin ("SAB") No. 104, "Revenue Recognition," which updates
the guidance in SAB No. 101, integrates the related set of Frequently Asked
Questions, and recognizes the role of EITF 00-21. The adoption of SAB No. 104
did not have a material effect on the Company's consolidated financial
statements.

(2) EMERGENCE FROM CHAPTER 11 PROCEEDINGS

On April 8, 2002, the Company, Communications and Mpower Lease Corporation
("Mpower LeaseCorp"), a wholly-owned subsidiary of Communications (collectively,
the "Debtors"), each filed a voluntary petition for relief under Chapter 11 of
the United States Bankruptcy Code in the United States Bankruptcy Court for the
District of Delaware. On July 17, 2002, the Bankruptcy Court confirmed the Plan,
as modified by the Findings of Fact, Conclusions of Law, and Order Under Section
1129 of the Bankruptcy Code and Rule 3020 of the Bankruptcy Rules Confirming
Debtors' First Amended Joint Plan of Reorganization entered by the Bankruptcy
Court on the same date (the "Confirmation Order," the Plan as modified by the
Confirmation Order is referred to herein as the "Final Plan"). Also, on July 17,
2002, the Bankruptcy Court dismissed the Chapter 11 case of Mpower LeaseCorp,
effective as of July 30, 2002. The general unsecured creditors of the Company,
except for the holders of the Company's 13% Senior Notes due 2010 (the "2010
Notes") and lessors of certain Company real estate leases, were unaffected by
the Chapter 11 proceedings and the Plan.

During the period from April 8, 2002 to July 30, 2002, the Debtors operated
as "debtors-in-possession." The consolidated financial statements during the
period from April 8, 2002 to July 30, 2002, the effective date of the Plan, were
prepared in accordance with the provisions of Statement of Position ("SOP")
90-7, "Financial Reporting by Entities in Reorganization Under the Bankruptcy
Code." The Debtors adopted the provisions of SOP 90-7 upon commencement of the
Bankruptcy Court proceedings. The consolidated statement of operations for the
period January 1, 2002 to July 30, 2002 discloses expenses related to the
Chapter 11 proceedings as reorganization expenses. Interest expense on the 2010
Notes and the preferred stock dividends on the Series C Preferred Stock and
Series D Preferred Stock ceased to accrue after filing by the Debtors on April
8, 2002. Interest and dividends ceased by operation of law.

Upon emergence from bankruptcy, on July 30, 2002, the Company implemented
fresh-start accounting under the provisions of SOP 90-7. The Company determined
the estimated reorganization equity value or fair value of the Reorganized
Company to be $87.3 million. The Company's reorganization equity value was
determined utilizing several valuation methods including revenue multiples, net
property, plant and equipment multiples of comparable companies, and a
discounted cash flow analysis based on the Company's business plan.
Reorganization equity value was calculated as the total enterprise value less
the Company's remaining debt and capital lease obligations. The specifics of
these total enterprise value factors are as follows:

Relevant industry information

- Comparable data for other companies in the Company's operating sector
was used for valuation purposes. The enterprise value of these
entities (using stock prices at May 15, 2002) was viewed as a multiple
of 2001 revenue, 2002 revenue and net property, plant and equipment at
March 31, 2002.

76



- Selected precedent transaction analysis for other companies in the
Company's operating sector were analyzed and also used in the
valuation. Revenue streams, existing enterprise values and the impact
of new capital raised in each of these transactions was considered.

Discounted cash flow of projected operations

For this factor, the Company's projected operating results for the period
of 2002 through 2006 were used as well as extrapolating through 2008. Discount
rates ranging from 40% to 44% were then applied. Projected results for 2002
through 2006 (discounts using the above rates) were extrapolated using multiples
ranging from 5 to 7 times. A tax rate of 38% was assumed.

The Company believes that there have not been any material differences in
current conditions (as compared to anticipated conditions used in the valuation
assumptions) that would materially impact the determined equity value and would
subsequently require disclosure.

Reorganization expense: Reorganization expense is comprised of charges that
were realized or incurred by the Company as a result of reorganization under
Chapter 11 of the Bankruptcy Code. Reorganization expense for the period January
1, 2002 to July 30, 2002 consisted of the following (in thousands):



Consent fee $ 19,025
Fresh-start fair market value adjustments 244,669
Professional fees 2,689
----------
$ 266,383
==========


During the periods July 31, 2002 to December 31, 2002 and January 1, 2002
to July 30, 2002, selling, general and administrative expenses included $3.7
million and $2.5 million, respectively of professional fees associated with our
recapitalization plan which have been excluded from reorganization expense in
accordance with SOP 90-7.

(3) DISCONTINUED OPERATIONS

In January 2003, the Company announced a series of strategic transactions
to further strengthen the Company financially and focus its operations on its
California, Nevada and Illinois markets. The Company has brought geographic
concentration to its business by selling its customers and assets in Florida,
Georgia, Ohio, Michigan and Texas to other service providers (the "Asset
Sales").

In March 2003, the Company completed the sale of the assets in its Ohio and
Michigan markets to LDMI Telecommunications, Inc. ("LDMI"), pursuant to Asset
Purchase Agreements dated as of February 6, 2003 and January 8, 2003. The
purchase price for the assets in Ohio was $1.4 million plus an additional $1.9
million, equal to the sum of (i) two times the total adjusted net revenues
generated by the customers of the Ohio business for the thirty day period ended
March 10, 2003, plus (ii) total adjusted net revenues generated by the customers
of the Ohio business for the thirty day period ended May 9, 2003. The purchase
price for the Michigan assets was $1.9 million plus an additional $1.9 million,
equal to the sum of (i) two times the total adjusted net revenues generated by
the customers of the Michigan business for the thirty day period ended February
28, 2003, plus (ii) total adjusted net revenues generated by the customers of
the Michigan business for the thirty day period ended April 30, 2003. As of
December 31, 2003, $7.1 million of the purchase price has been received. In
addition, LDMI agreed to assume certain liabilities of the Company with respect
to the Ohio and Michigan assets.

In March 2003, the Company completed a transaction with Xspedius Equipment
Leasing, LLC ("XE"), a subsidiary of Xspedius Communications, LLC ("Xspedius"),
pursuant to an Asset Contribution Agreement effective as of December 31, 2002.
Under the terms of the Asset Contribution Agreement, the Company contributed the
assets in its Texas market to XE in exchange for a 14% interest in XE. In April
2003, the Company sold 92.85% of its interest in XE (13% of XE) to a current
member of XE for $0.5 million. In addition, XE agreed to assume certain
liabilities of the Company with respect to the Texas assets.

In April 2003, the Company completed the sale of the assets in its Florida
and Georgia markets to Florida Digital Networks, Inc. ("FDN"), pursuant to an
Asset Purchase Agreement dated as of January 8, 2003. The purchase price for the
assets in Florida and Georgia was $12.4 million. As of December 31, 2003, $10.8
million of the purchase price has been received and the remaining $1.6 million
is being held in escrow. The Company anticipates meeting all escrow release
conditions and expects to receive the $1.3 million, which is net of expenses
chargeable to the Company, in the second quarter of 2004. In addition, FDN
agreed to assume certain liabilities of the Company with respect to the Florida
and Georgia assets.

77



Each of the transactions described above involved transition services
and/or management agreements that were sufficient to transfer the operations of
these businesses. The Company was reimbursed for the cost of specific services
provided on behalf of the buyer. For the year ended December 31, 2003, the
Company recognized $3.7 million of reimbursements for transition services and
management agreement fees. The amounts recognized from the transition services
and management agreements have been included as an offset to the operating
expenses component of loss from discontinued operations in the consolidated
statements of operations.

As of December 31, 2003, the Company has recorded $5.0 million of
receivables from the Asset Sales, transition services and management agreements
and pending reimbursements for expenses paid on behalf of the buyers. These
receivables have been included in other receivables in the consolidated balance
sheets. No allowance for doubtful accounts for these receivables has been
established as the Company expects to collect all Asset Sales receivables. The
Company ceased providing transition services as of December 31, 2003.

During the fourth quarter of 2002, the Company's board of directors
approved the Company's commitment to divest these markets and engage in
transactions to sell these markets to other providers. As a result of this
decision, the operating revenue and expense of these markets were classified as
discontinued operations under SFAS No. 144, "Accounting for the Impairment or
Disposal of Long-Lived Assets," for all periods presented. The assets being
disposed of were written down to their fair value, net of expected selling
expenses, and were classified as held for sale in the consolidated balance sheet
as of December 31, 2002 and consisted of the following (in thousands):



2002
----------

Accounts receivable, net................. $ 5,122
Property and equipment, net.............. 15,349
----------
Assets held for sale..................... $ 20,471
==========


The write down and results of operations of the discontinued Florida,
Georgia, Ohio, Michigan and Texas markets resulted in a charge to discontinued
operations for all periods presented. Net sales and operating losses relating to
these discontinued markets are as follows for the periods ended in 2003, 2002
and 2001 (in thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
------------------------ -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

Operating revenues.................... $ 6,150 $ 36,284 $ 45,282 $ 58,028
Operating expenses (excluding
depreciation and amortization shown
separately below).................... 7,995 45,723 67,323 105,806
Depreciation and amortization......... -- 3,236 12,724 19,619
Loss on disposal...................... 523 21,518 -- --
---------- ---------- ---------- ----------

Loss from discontinued operations..... $ (2,368) $ (34,193) $ (34,765) $ (67,397)
========== ========== ========== ==========


During 2003, the Company incurred exit costs associated with the Asset
Sales. These costs included facility and lease contract termination costs of
$1.8 million and one-time severance termination benefits of $0.6 million for the
year ended December 31, 2003. These costs are reflected in the operating
expenses component of loss from discontinued operations in the consolidated
statements of operations.

For the year ended December 31, 2003, the Company recorded an additional
$1.2 million loss on disposal to account for the resolution of purchase price
adjustments and additional costs to sell the assets. These costs were offset by
a $0.7 million gain resulting from the reversal of pre-bankruptcy sales tax
contingency due to a favorable resolution regarding this matter. These costs are
reflected in the loss on disposal component of loss from discontinued operations
in the consolidated statements of operations.

78



(4) PROPERTY AND EQUIPMENT

Property and equipment consist of the following (in thousands):



DECEMBER 31,
----------------------
2003 2002
---------- ----------

Buildings and property..................... $ 1,716 $ 1,727
Telecommunication and switching equipment.. 28,073 20,894
Leasehold improvements..................... 6,689 7,192
Computer hardware and software............. 7,119 6,817
Office equipment and other................. 2,486 3,320
Assets held for future use................. 3,434 3,616
---------- ----------
49,517 43,566
Less accumulated depreciation and
amortization............................... (16,425) (5,993)
----------- -----------
33,092 37,573
Construction in progress................... 670 924
---------- ----------
Net property and equipment................. $ 33,762 $ 38,497
========== ==========


Depreciation expense for the periods ended in 2003, 2002 and 2001 were as
follows (in thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
------------------------ -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

Depreciation expense.................. $ 11,787 $ 6,078 $ 28,620 $ 48,927


Assets held for future use are directly related to the recovery of switch
and collocation equipment from markets cancelled or exited during 2001 and 2002
which are expected to be re-deployed throughout the Company's remaining
operating markets.

(5) DIVESTITURE

Beginning in February 2001, the Company entered into a series of agreements
to sell its dial-up internet service provider ("ISP") customer base. The Company
acquired this customer base through its acquisition of Primary Network in June
2000. The Company received proceeds from these sales of approximately $1.6
million in 2001.

(6) LINE OF CREDIT

During January 2003, the Company reached an agreement with a lending
institution to provide the Company with a three-year revolving line of credit
facility of up to $7.5 million, secured by certain customer accounts receivable.
The agreement expires on January 24, 2006. This credit facility bears an
interest rate equal to the prime lending rate plus two percent (2%) per annum.
An annual purchase commitment fee of $0.1 million was paid during January 2003
to the lending institution per the agreement. The commitment fee was recorded as
a deferred financing cost and amortized to interest expense over the commitment
period.

The maximum amount borrowed under the credit facility during the year ended
December 31, 2003 was $7.5 million, and the effective average interest rate,
including the commitment fee, during the period was 10.8%. At December 31, 2003,
the Company had $7.5 million in availability under this agreement. Interest
expense relating to the borrowings was $0.5 million for the year ended December
31, 2003.

(7) DEBT

Long-term borrowings at December 31, 2003 and 2002 consist of the following
(in thousands):



DECEMBER 31,
----------------
2003 2002
------ ------

13% Senior Notes, due October 1, 2004, net of
unamortized discount of $13 in 2002................. -- 2,068
Capital lease obligations............................ 256 2,941
------ ------
256 5,009
Less current portion................................. (256) (4,638)
------ ------
$ -- $ 371
====== ======


79



In January 2003, the Company repurchased the remaining $2.1 million in
carrying value of its 2004 Notes for $2.2 million in cash, and recognized a loss
of $0.1 million on this transaction.

In November 2002, the Company repurchased $49.2 million in carrying value
of its 2004 Notes for $14.2 million in cash. The Company recognized a gain of
$35.0 million on this transaction.

Pursuant to the Company's Plan of Reorganization, as discussed in Note 2,
on July 30, 2002, the Company's 2010 Notes were cancelled and the indenture
governing the 2010 Notes (the "2010 Note Indenture") was terminated resulting in
a gain of $315.3 million on this transaction. Pursuant to the Final Plan,
holders of the 2010 Notes prior to the emergence (the "2010 Noteholders")
received 55,250,000 shares of the Reorganized Company's common stock (the "New
Common Stock").

In June 2001, the Company repurchased $46.4 million in carrying value of
its 2010 Notes for $15.5 million in cash, which was inclusive of $1.4 million of
interest payments, in a series of transactions in the open market. The Company
recognized a gain of $32.3 million on these transactions.

(8) REDEEMABLE PREFERRED STOCK AND STOCKHOLDERS' EQUITY (DEFICIT)

COMMON STOCK

During September 2003, the Company raised approximately $16.0 million, net
of estimated selling costs, through the private placement of 12,940,741 shares
of common stock at $1.35 per common share. As of December 31, 2003, $1.5 million
of the selling costs have been incurred in connection with the private
placement. The Company also issued warrants to the investors who participated in
the private placement to purchase 2,588,148 shares of common stock at a price of
$1.62 per common share in connection with the transaction. In addition, pursuant
to an exclusive finders agreement between the Company and the Shemano Group,
Inc. ("Shemano"), the Company issued warrants to Shemano and its affiliates to
purchase 349,400 shares of common stock at a price of $1.62 per common share as
partial consideration for services rendered in connection with the private
placement. These warrants are exercisable at any time and expire five years from
the issuance date. Additional warrants to purchase up to 83,856 shares of common
stock will be issued to Shemano and its affiliates in the event the warrants
held by the investors are exercised. In addition, as further discussed in Note
16, Pacific Alliance Limited, LLC ("PAL") also received an advisory fee of $0.2
million in connection with the transaction. The warrants were recorded in
stockholders' equity at fair market value using the Black Scholes method in
determining the fair market value.

Pursuant to the Company's Plan of Reorganization, as discussed in Note 2,
on July 30, 2002, the authorized, issued and outstanding common stock, par value
of $0.001 per common share, (the "Old Common Stock") was cancelled. As of the
Effective Date, the Reorganized Company's certificate of incorporation, as
amended and restated pursuant to the Final Plan, authorized 1,000,000,000 shares
of common stock, $0.001 par value. Pursuant to the Final Plan, holders of the
Old Common Stock prior to the emergence (the "Old Common Stockholders") received
974,025 shares of New Common Stock.

During 2002, a principal stockholder purchased and sold shares of the
Company's common stock, resulting in a short-swing profit under Section 16(b) of
the Securities Exchange Act of 1934. The settlement agreement between the
Company and the principal stockholder required that the Company be reimbursed
for the short-swing profit in the amount of $0.6 million. In March 2002, the
Company received $0.1 million of the settlement, and received the remaining $0.5
million in April 2002.

PREFERRED STOCK

On July 10, 2003, the Company adopted a Stockholder Rights Plan (the
"Rights Plan"). The Rights Plan is designed to guard against partial tender
offers and other abusive tactics that might be used in an attempt to gain
control of the Company without paying all stockholders a fair price for their
shares.

Pursuant to the Rights Plan, preferred stock purchase rights were
distributed as a dividend at the rate of one Right for each share of common
stock held at the close of business on July 11, 2003. Each right entitles
stockholders to buy one one-thousandth of a share of Series A Preferred Stock of
the Company at an exercise price of $6.00. The Rights will be exercisable only
if a person or group acquires beneficial ownership of 15% or more of the
Company's outstanding common stock or commences a tender or exchange offer
which, upon consummation, would result in such person or group being the
beneficial owner of 15% or more of the Company's outstanding common stock. A
description of the terms of the Rights are set forth in a Rights Agreement
between the Company and Continental Stock Transfer & Trust Company as Rights
Agent (the "Rights Agreement").

80



If any person becomes the beneficial owner of 15% or more of the Company's
common stock, or if a holder of 15% or more of the Company's common stock
engages in certain self-dealing transactions or a merger transaction in which
the Company is the surviving corporation and its common stock remains
outstanding, then each Right not owned by such person (or certain related
parties) will entitle its holder to purchase, at the Right's then current
exercise price, units of the Company's Series A Preferred Stock (or in certain
circumstances, Company common stock, cash, property or other securities of the
Company) having a market value equal to twice the then current exercise price of
the Right. In addition, if the Company is involved in a merger or other business
combination transactions with another person after which its common stock does
not remain outstanding, or sells 50% or more of its assets or earning power to
another person, each Right will entitle its holder to purchase, at the Right's
then current exercise price, shares of common stock of the ultimate parent of
such other person having a market value equal to twice the then current exercise
price of the Right.

The Company will generally be entitled to redeem the Rights at $0.0001 per
Right at any time until the 10th business day following public announcement that
a person or group has acquired 15% or more of the Company's common stock.

Pursuant to the Company's Plan of Reorganization, on July 30, 2002, the
authorized Series E Preferred Stock was cancelled. As of the Effective Date, the
Reorganized Company's certificate of incorporation, as amended and restated
pursuant to the Final Plan, authorized 50,000,000 shares of preferred stock,
$0.001 par value.

REDEEMABLE PREFERRED STOCK

Pursuant to the Company's Plan of Reorganization, as discussed in Note 2,
on July 30, 2002, the authorized, issued and outstanding Series C Preferred
Stock and Series D Preferred Stock were cancelled. Pursuant to the Final Plan,
holders of the Series C Preferred Stock and Series D Preferred Stock prior to
the emergence (collectively, the "Preferred Stockholders") received 1,862,214
and 6,912,786 shares of New Common Stock, respectively.

The Company recognized an additional $6.6 million charge to stockholders'
equity associated with the inducement feature included in the conversion of
preferred shares into common stock, calculated as the excess of the fair value
of the common stock issued in the exchange over the fair value of the common
stock issuable under the conversion terms for the Series D Preferred Stock. This
amount was recognized as an increase in additional paid-in capital, with an
offsetting decrease in additional paid-in capital, and was included as a part of
preferred stock dividends in the 2001 consolidated statement of operations.

(9) STOCK OPTION PLANS

Pursuant to the Company's Plan of Reorganization, as discussed in Note 2,
the Company adopted the Mpower Holding Corporation Stock Option Plan I (the
"Stock Option Plan I") to provide for grants of options to purchase shares of
common stock to employees and non-employee directors of the Company who are
eligible to participate in the Stock Option Plan I. The Amended and Restated
Mpower Holding Corporation Stock Option Plan (the "Old Option Plan") was
cancelled as of the effective date of the Company's reorganization. Options
granted under the Stock Option Plan I are non-qualified, have a term of ten
years from the date of grant and are generally granted at a price equal to the
fair market value of the Company's common stock at the date of the grant.
Employees of Reorganized Mpower received an initial grant of options under the
Stock Option Plan I (the "New Options") to replace their cancelled options, on a
one-for-one basis. The New Options were subject to the same terms and conditions
as the corresponding cancelled outstanding Employee Options, including such
provisions as exercise price, termination of employment and vesting. The
outstanding New Options vest over a three year period, with one third of the
options vesting September 29, 2002, 2003 and 2004. All of the New Options were
considered to be a new grant of options from a new reporting entity, and have
been accounted for as fixed awards. Options are also granted under Stock Option
Plan I for the Company's incentive bonus plan and retention purposes. Options
granted for incentive bonuses vest immediately upon grant, whereas options
granted for retention purposes vest evenly over three years. As of December 31,
2003, the Company has reserved 9,722,222 shares of common stock for issuance
pursuant to options granted or to be granted under the Stock Option Plan I.

In December 2002, the Company adopted the Mpower Holding Corporation Stock
Option Plan II ("Stock Option Plan II") to provide for grants to employees of
options to purchase shares of common stock. Options granted under the Stock
Option Plan II are non-qualified, have a term of ten years and are granted at a
price equal to the fair market value of the Company's common stock at the date
of grant. Options were granted for special retention arrangements under Stock
Option Plan II and vest one-third immediately upon grant, one-third after one
year and the remaining one-third vesting after two years. Options were also
granted under Stock Option Plan II during 2003 for a salary reduction program in
which options were granted in exchange for a reduction in salary. These

81



options vested over a six-month period. Generally, all other options were
granted for general retention purposes and vest evenly over three years. All of
the options granted under the Stock Option Plan II would fully vest upon the
employee's termination without cause or a resignation with good cause and upon a
change of control unrelated to any equity investment in the Company. All of the
options issued under this plan have been accounted for as fixed awards. As of
December 31, 2003, the Company has reserved 7,500,000 shares of common stock for
issuance pursuant to options granted or to be granted under the Stock Option
Plan II.

Stock option transactions during 2003, 2002 and 2001 are as follows:



WEIGHTED
AVERAGE
NUMBER EXERCISE
OF SHARES PRICE
----------- --------

Outstanding at January 1, 2001. 10,319,463 $ 11.03
Granted........................ 5,807,390 $ 0.69
Exercised...................... (114,050) $ 0.67
Cancelled...................... (9,777,152) $ 10.98
-----------
Outstanding at December 31, 2001 6,235,651 $ 1.84
Granted........................ 257,696 $ --
Exercised...................... -- $ --
Cancelled...................... (6,493,347) $ --
-----------
Outstanding at July 30, 2002... -- $ --
Granted........................ 11,509,644 $ 0.52
Exercised...................... -- $ --
Cancelled...................... (405,812) $ 1.42
-----------
Outstanding at December 31, 2002 11,103,832 $ 0.49
Granted........................ 4,608,981 $ 1.05
Exercised...................... (292,976) $ 0.22
Cancelled...................... (815,921) $ 1.03
-----------
Outstanding at December 31, 2003 14,603,916 $ 0.64
===========

Exercisable at December 31, 2001 650,863 $ 5.64
===========
Exercisable at December 31, 2002 3,997,935 $ 0.71
===========
Exercisable at December 31, 2003 10,324,577 $ 0.71
===========


The following table summarizes information about stock options outstanding
and exercisable at December 31, 2003:



WEIGHTED
SHARES AVERAGE WEIGHTED NUMBER WEIGHTED
OUTSTANDING REMAINING AVERAGE EXERCISABLE AVERAGE
AT DEC. 31, CONTRACTUAL EXERCISE AT DEC. 31, EXERCISE
RANGE OF EXERCISE PRICE 2003 LIFE PRICE 2003 PRICE
- ----------------------- ----------- ----------- -------- ----------- --------

$0.03 to $6.90......... 14,442,087 8.8 years $ 0.54 10,186,977 $ 0.58
$6.91 to $13.80........ 144,669 6.7 years $ 8.74 121,978 $ 8.74
$13.81 to $20.70....... 13,710 6.2 years $ 16.49 12,510 $ 16.52
$20.71 to $27.60....... 1,200 6.9 years $ 22.67 1,050 $ 22.67
$27.61 to $41.40....... 1,500 6.2 years $ 38.04 1,312 $ 38.04
$41.41 to $47.67....... 750 4.0 years $ 46.83 750 $ 46.83
----------- ----------- -------- ----------- --------
$0.03 to $47.67........ 14,603,916 8.8 years $ 0.64 10,324,577 $ 0.71
=========== ===========


The Company applies Accounting Principles Board ("APB") Opinion No. 25,
"Accounting for Stock Issued to Employees," in accounting for its option plans
and has elected to adopt the "disclosure-only" provision of SFAS No. 123,
"Accounting for Stock Based Compensation," as amended by SFAS No. 148
"Accounting for Stock Based Compensation - Transition and Disclosure."
Accordingly, no compensation expense has been recognized for its stock-based
compensation plans other than for stock options issued with an exercise price
below fair market value. For the year ended December 31, 2003, the Company
recognized stock-based compensation expense of $0.2 million related to in the
money options granted under the Stock Option Plan I. During the period from July
31, 2002 to December 31, 2002, the Company recognized stock-based compensation
expense of $0.2 million related to in the money options granted under the Stock
Option Plan I and $0.1 million related to the establishment of a reserve against
an employee note receivable from a stockholder. During the period from January
1, 2002 through July 30, 2002 and for the year ended December 31, 2001, the
Company recognized stock-based compensation expense of $0.4 million and $3.1
million, respectively, related to in the money options granted in 1999, 2000 and
2001.

82



(10) LOSS PER COMMON SHARE

SFAS No. 128, "Earnings Per Share," requires the Company to calculate its
income (loss) per common share based on basic and diluted income (loss) per
common share, as defined. Basic and diluted loss per common share for the year
ended December 31, 2003, basic income (loss) per common share for the period
from July 31, 2002 to December 31, 2002 and basic and diluted loss per common
share amounts for the period from January 1, 2002 to July 30, 2002, and the year
ended December 31, 2001 were computed by dividing the income (loss) applicable
to common stockholders by the weighted average number of shares of common stock
outstanding during the period. Diluted income (loss) per common share for the
period from July 31, 2002 to December 31, 2002 was computed by dividing the
income (loss) applicable to common stockholders by the weighted average number
of shares of common stock and potential common stock outstanding during the
period. The inclusion of potential common stock in this calculation did not
result in a change to the basic income (loss) per common share amounts.

The Company had options and warrants to purchase common shares, and
redeemable preferred stock which was convertible into common shares, outstanding
at December 31, 2003, 2002 and 2001, that were not included in the calculation
of diluted loss per common share because the effect would be antidilutive, as
follows:



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
------------------------ -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

Options and warrants................... 17,541,464 10,855,149 6,750,789 6,493,093
Redeemable preferred stock ............ -- -- 5,275,931 5,333,767


(11) INCOME TAXES

The Company has made no provision for income taxes in any period presented
in the accompanying consolidated statements of operations.

A reconciliation of income taxes computed at the federal statutory rate to
income tax expense recorded in the Company's consolidated statements of
operations is as follows (in thousands):



YEAR ENDED DECEMBER 31,
2003 2002 2001
-------- -------- ---------

Federal benefit at statutory rate....... $ (7,397) $(33,043) $(163,710)
Change in valuation allowance,
net of state tax and rate changes..... 5,759 31,952 116,774
Goodwill................................ -- -- 47,043
Stock options exercised................. -- -- (27)
Other................................... 1,638 1,091 (80)
-------- -------- ---------
Income tax expense...................... $ -- $ -- $ --
======== ======== =========


Deferred income taxes reflect the net tax effect of temporary differences
between the carrying amounts of assets and liabilities for financial reporting
purposes and amounts used for income tax purposes. Significant components of the
Company's deferred income tax assets and liabilities for federal and state
income taxes are as follows (in thousands):



YEAR ENDED DECEMBER 31,
2003 2002
-------- --------

Deferred Income Tax Asset
Net operating loss carry-forward....... $ 40,212 $ 32,857
Depreciation and amortization ......... -- 13,701
Other.................................. 9,036 10,541
-------- --------
49,248 57,099
Less: valuation allowance.............. (44,640) (55,472)
-------- --------
Net deferred income tax asset ......... 4,608 1,627
-------- --------
Deferred income tax liability
Depreciation and amortization ......... (3,482) --
Other.................................. (1,126) (1,627)
-------- --------
Net deferred income tax liability... .. (4,608) (1,627)
-------- --------
Net deferred income tax................. $ -- $ --
======== ========


The net change in valuation allowance for the year ended December 31, 2003
was a decrease of $10.8 million. The net change in valuation allowance for the
year ended December 31, 2002 was a decrease of $206.4 million. Realization of
the Company's deferred

83



tax assets is dependent upon the future earnings of the Company, the timing and
amount of which are uncertain. Accordingly, the Company's net deferred tax
assets have been fully offset by a valuation allowance.

As of December 31, 2003, the Company had net operating loss ("NOL")
carryforwards for federal income tax purposes of approximately $106.7 million,
which will expire at various times through 2023, if not utilized. Because the
Company was a debtor in bankruptcy at the time that it realized cancellation of
indebtedness ("COD") income, it was not required to include $315.3 million of
COD income in its 2002 federal taxable income. Instead, the Company was required
to reduce its federal NOL carryforwards by the amount of the excluded COD
income.

As a result of the implementation of the Plan in 2002, the Company has
determined that it experienced an ownership change under Section 382 of the
Internal Revenue Code. An ownership change generally occurs when certain persons
or groups increase their aggregate ownership percentage in a corporation's stock
by more than 50 percentage points during a measurement period. As a result of
this ownership change, Section 382 will apply to limit the Company's ability to
utilize any remaining NOLs generated before the ownership change as well as
certain subsequently recognized "built-in losses" and deductions existing as of
the date of the ownership change to $4.4 million per year. The Company's ability
to utilize new NOLs arising after the ownership change will not be affected by
the Section 382 ownership change that resulted from implementation of the Plan.

For 2002, the presentation of the components of gross deferred income tax
assets have been adjusted from prior year to reflect the impact of elections
made on the Company's 2002 income tax return filed in 2003. As described above
the Company elected on its 2002 income tax return to treat the implementation of
the Plan as an ownership change. Because of this election, gross deferred income
tax assets related to net operating losses in the amount of approximately $244
million are no longer available to the Company. A full valuation allowance had
been recorded against these deferred income tax assets. As a result of this
change in presentation, the 2002 deferred income tax asset components present
the actual future deductible and taxable amounts resulting from the income tax
elections made related to the Plan. Certain other reclassification adjustments
were made to the 2002 deferred income tax presentation to better reflect the
deferred income tax position of Reorganized Mpower Holding. There was no effect
on the Company's consolidated balance sheet or statement of operations related
to these changes in presentation.

(12) NETWORK OPTIMIZATION COST

The Company has recognized several charges related to the cancellation of
certain markets.

In February 2001, the Company announced the cancellation of its plans to
enter twelve markets in the Northeast and Northwest, representing more than 350
collocations. The Company recognized a network optimization charge of $24.0
million in the first quarter of 2001 associated with the closing of certain
markets and related commitments made for switch sites and collocations. At the
time of its initial network optimization charge, the Company had switch site
lease commitments of $13.6 million related to these markets, expiring from 2005
through 2010, of which $2.0 million was included in the estimated charge
representing lease commitments through December 31, 2001. During the fourth
quarter of 2001, as a result of unfavorable lease negotiations, the Company
revised its original estimate and recorded an additional network optimization
charge of $2.1 million to cover lease commitments through July 2002.

In May 2001, the Company announced plans to close down operations in twelve
of its recently opened markets, representing more than 180 collocations and
recognized a network optimization charge of $209.1 million in the second quarter
of 2001. The Company exited these markets in the third quarter of 2001. Included
in the charge was $126.8 million for the goodwill and customer base associated
with the Primary Network business, which was eliminated as a result of the
market closings, $65.1 million for property and equipment including collocations
and switch sites, $1.2 million for the termination of employment of an estimated
281 sales and operational support personnel of which 236 had been terminated as
of December 31, 2003, and $16.0 million for other costs associated with exiting
these markets. During the fourth quarter of 2001, as a result of favorable
negotiations with various carriers, the Company reduced its original network
optimization charge by $2.1 million.

In February 2002, the Company closed its operations in Charlotte, North
Carolina and eliminated certain other non-performing sales offices. The Company
also cancelled the implementation of a new billing system in February 2002. The
Company recognized a network optimization charge of $19.0 million in the first
quarter of 2002. Included in the charge was $12.5 million for the write down of
its investment in software and assets for a new billing system, $3.7 million for
property and equipment including collocations and switch sites, $0.2 million for
the termination of employment of an estimated 89 sales and information
technology personnel of which 86 had been terminated as of December 31, 2003,
and $2.6 million for other costs associated with exiting these markets.

84



Accrued network optimization cost details for 2001 activity were as follows
(in thousands):



LIABILITY AT NETWORK LIABILITY AT
DECEMBER 31, OPTIMIZATION CASH PAID/ DECEMBER 31,
2000 COST ASSET DISPOSALS 2001
------------ ------------ --------------- ------------

Disposal of assets.................... $ 4,742 $ 85,415 $ 86,544 $ 3,613
Employee termination costs............ -- 1,224 1,037 187
Other exit costs...................... 288 146,444 136,939 9,793
------------ ------------ --------------- ------------
$ 5,030 $ 233,083 $ 224,520 $ 13,593
============ ============ =============== ============


Accrued network optimization cost details for 2002 activity were as follows
(in thousands):



LIABILITY AT NETWORK LIABILITY AT
DECEMBER 31, OPTIMIZATION CASH PAID/ DECEMBER 31,
2001 COST ASSET DISPOSALS 2002
------------ ------------ --------------- ------------

Disposal of assets.................... $ 3,613 $ 11,801 $ 15,414 $ --
Employee termination costs............ 187 109 296 --
Other exit costs...................... 9,793 700 9,013 1,480
------------ ------------ --------------- ------------
$ 13,593 $ 12,610 $ 24,723 $ 1,480
============ ============ =============== ============


Accrued network optimization cost details for 2003 activity were as follows
(in thousands):



LIABILITY AT NETWORK LIABILITY AT
DECEMBER 31, OPTIMIZATION CASH PAID/ DECEMBER 31,
2002 COST ASSET DISPOSALS 2003
------------ ------------ --------------- ------------

Other exit costs...................... $ 1,480 $ (591) $ 646 $ 243
------------ ------------ --------------- ------------
$ 1,480 $ (591) $ 646 $ 243
============ ============ =============== ============


With respect to the network optimization charges, the total actual charges
have been based on ultimate settlements with the incumbent local exchange
carriers, recovery of costs from subleases, the Company's ability to sell or
re-deploy network equipment for growth in its existing network and other
factors. With the emergence from the Chapter 11 proceedings, the Company was
able to conclude settlements with several network carriers and numerous office
landlords. As a result of these settlements, the Company's future liabilities
were dramatically reduced and it was subsequently able to reduce its network
optimization accrual in 2002 by $6.4 million. In addition, during 2003, the
Company recognized a $1.0 million reduction to its network optimization costs
primarily resulting from a final settlement with one of its network carriers,
$0.6 million of which had been included as a component of accrued network
optimization cost.

At December 31, 2003, there is a remaining balance of $0.2 million of
Accrued Network Optimization Cost primarily representing remaining lease
commitments.

(13) 401(k) PLAN

The Company maintains a defined contribution 401(k) plan (the "401(k)
Plan") pursuant to Section 401(k) of the Internal Revenue Code ("IRC"). The
401(k) Plan covers substantially all employees that meet certain service
requirements. Under the 401(k) Plan, eligible employees may voluntarily
contribute a percentage of their compensation, subject to limits under the IRC.
The 401(k) Plan provides for discretionary matching contributions by the Company
which were as follows for the periods ended in 2003, 2002 and 2001 (in
thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
------------------------ -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

401(k) contributions.................. $ 184 $ 209 $ 169 $ 757


(14) COMMITMENTS AND CONTINGENCIES

LEASE OBLIGATIONS AND PURCHASE COMMITMENTS

The Company has entered into various operating lease agreements with
expirations through 2011, for its switching facilities and

85



offices (the "Operating Lease Obligations"). Rent expense from continuing
operations for the periods ended in 2003, 2002 and 2001 was as follows (in
thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
------------------------ -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

Rent expense.......................... $ 6,446 $ 2,488 $ 4,281 $ 7,915


As provided in the asset sale agreements for the discontinued markets, the
purchasers of these assets assumed the liabilities associated with the markets
acquired. However, the Company remains contingently liable for several of the
obligations in these markets (the "Contingent Liabilities"). The Company is
guarantor of future lease obligations with expirations through 2015. The
guarantees arose from the assignment of leases resulting from the Asset Sales as
described in Note 3. The Company is fully liable for all obligations under the
terms of the leases in the event that the Assignee fails to pay any sums due
under the lease. The maximum potential amount of future payments the Company
could be required to make under the guarantee is $11.8 million.

The Company also has various agreements with certain carriers for
transport, long distance and other network services (the "Circuit Lease
Obligations"). At December 31, 2003, the Company's minimum commitment under
these agreements is $18.9 million, which expires through April 2005. Circuit
lease expenses for the periods ended in 2003, 2002 and 2001 are included in cost
of operating revenues in the consolidated statement of operations.

In the ordinary course of business, the Company enters into purchase
agreements with its equipment vendors. As of December 31, 2003, the Company had
total unfulfilled commitments with equipment vendors of approximately $0.9
million.

As of December 31, 2003, the Company is obligated to make cash payments in
connection with lease obligations and purchase commitments. All of these
obligations require cash payments to be made by the Company over varying periods
of time. Certain of these arrangements are cancelable on short notice and others
require termination payments as part of any early termination. Included in the
table below are future commitments in effect as of December 31, 2003 (in
thousands):



2004 2005 2006 2007 2008 THEREAFTER
-------- -------- -------- -------- -------- ----------

Operating Lease
Obligations.................. $ 5,105 $ 3,205 $ 2,784 $ 2,655 $ 1,909 $ 3,182
Contingent
Liabilities.................. 2,134 2,059 1,455 1,117 1,073 3,992
Circuit Lease
Obligations.................. 18,828 105 -- -- -- --
Purchase Commitments........... 894 -- -- -- -- --
-------- -------- -------- -------- -------- ----------
Total.......................... $ 26,961 $ 5,369 $ 4,239 $ 3,772 $ 2,982 $ 7,174
======== ======== ======== ======== ======== ==========


LITIGATION

From time to time, the Company is involved in legal proceedings arising in
the ordinary course of business. The Company believes there is no litigation
pending against it that could have, individually or in the aggregate, a material
adverse effect on its financial position, results of operations or cash flows.

In September 2000, a class action lawsuit was commenced against the
Company, alleging violations of the Securities Exchange Act of 1934 and rule
10b-5 thereunder (the "Exchange Act") and Section 11 of the Securities Act of
1933. In February 2002, the United States District Court for the Western
District of New York entered its Decision and Order dismissing the class action
lawsuit. That Decision and Order had been appealed to the United States Court of
Appeals for the Second Circuit. An Order was entered on October 1, 2003,
dismissing the suit with prejudice. There are no further claims that can be
asserted against the Company with respect to the class action suit.

INTERCONNECTION AGREEMENTS

The Company has negotiated in the ordinary course of business
interconnection agreements with SBC Corp (with its California and Illinois
subsidiaries), Sprint Nevada and Verizon California in each of the markets in
which it operates which expire on various dates through September 2004. These
agreements specify the terms and conditions under which the Company purchases
unbundled network elements ("UNEs") including type of UNE, price, delivery
schedule, and maintenance and service levels. The Company has

86



no minimum purchase obligations and pays for only those UNEs it orders and
receives. While the Company has no performance requirements imposed upon it, the
incumbent carriers must perform at specified levels (generally at a parity level
with the same services provided to the incumbent's retail customers). To the
extent the services of the local exchange carriers are used, the Company and its
customers are subject to the quality of service, equipment failures and service
interruptions of the local exchange carriers.

The Company is dependent on the cooperation of the incumbent local exchange
carriers to provide service for the origination and termination of its local and
long distance traffic. Historically, charges for these services have made up a
significant percentage of the overall cost of providing these services. The
Company incurs cost through the use of services agreed to in the interconnection
agreements. The costs are recognized in the period in which the service is
delivered and are included as items within cost of operating revenues.

(15) RISKS AND UNCERTAINTIES

Various long distance carriers and Incumbent Carriers lease loop, transport
and network facilities to the Company. The pricing of such facilities are
governed by either a tariff or an interconnection agreement. These carriers bill
the Company for its use of such facilities. From time to time, the carriers
present inaccurate bills to the Company, which it disputes. As a result of such
billing inaccuracies, the Company records an estimate of its liability based on
its measurement of services received. Actual results may differ from these
estimates.

(16) RELATED PARTY TRANSACTIONS

On February 20, 2003, the Company entered into an agreement with Pacific
Alliance Limited, LLC ("PAL") of which one of its directors, Richard L. Shorten,
Jr., is a managing director. Under this agreement, PAL provided assistance to
the Company in connection with the Company's efforts to finance its working
capital requirements. During 2003, PAL received a cash retainer of $0.1 million
and an additional fee of $0.2 million upon the closing of a financing
transaction in September 2003. The Company's arrangement with PAL has now been
terminated. The Company believes the terms and conditions of the agreement were
at least as favorable to it as those which it could have received from an
unaffiliated third party, and that PAL was well suited to perform the services
requested.

(17) INTANGIBLE ASSETS

The Company accounts for its intangible assets in accordance with the
provisions of SFAS No. 142, "Goodwill and Other Intangible Assets." SFAS No. 142
provides that goodwill and other separately recognized intangible assets with
indefinite lives will no longer be amortized, but will be subject to at least an
annual assessment for impairment through the application of a fair-value-based
test. Intangible assets that do have finite lives will continue to be amortized
over their estimated useful lives.

As discussed in Note 2, in connection with the Company's adoption of
fresh-start accounting, the Company's customer relationships and trademark were
determined to have a value of $20.8 million and $1.7 million, respectively. The
customer relationships are amortized using the straight-line method over 3
years. The trademark was determined to have an indefinite life and is not being
amortized.

In 2002, as a result of the Asset Sales discussed in Note 3, the Company
charged $6.1 million of carrying value of customer relationships to the loss on
disposal from discontinued operations.

In 2001, the Company recorded an impairment charge equal to the remaining
balance of goodwill and other intangibles attributable to the acquisition of
Primary Network. The impairment charge was recorded in network optimization cost
which is included in the consolidated statements of operations.

Intangible assets consist of the following (in thousands):



DECEMBER 31, DECEMBER 31,
2003 2002
------------ ------------

Customer relationships..................... $ 13,745 $ 13,745
Less: accumulated amortization............. (6,491) (1,909)
------------ ------------
7,254 11,836
Tradename.................................. 1,694 1,694
------------ ------------
Intangibles, net........................... $ 8,948 $ 13,530
============ ============


87



Amortization expense for the periods ended in 2003, 2002 and 2001 is as
follows (in thousands):



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
------------------------ -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

Amortization expense............... $ 4,582 $ 1,909 $ -- $ 7,572


Estimated amortization expense for each of the next two years ending
December 31, consists of the following (in thousands):



2004..................................... $ 4,582
2005..................................... 2,672
------------
$ 7,254
============


Had the Company adopted the provisions of SFAS No. 142 for all periods
presented the effect would have been as follows:



REORGANIZED PREDECESSOR
MPOWER MPOWER
HOLDING HOLDING
------------------------ -----------------------
2003 2002 2002 2001
---------- ---------- ---------- ----------

Net loss to common stockholders, as reported.......... $ (21,133) $ (16,439) $ (81,943) $ (489,522)
Goodwill amortization................................. -- -- -- 6,440
---------- ---------- ---------- ----------
Adjusted net loss applicable to common stockholders... $ (21,133) $ (16,439) $ (81,943) $ (483,082)
========== ========== ========== ==========
Basic and diluted net loss per common
share applicable to common stockholders, as reported.. $ (0.31) $ (0.25) $ (1.38) $ (8.26)
Goodwill amortization per common share................ -- -- -- 0.11
---------- ---------- ---------- ----------
Adjusted basic and diluted net loss per common
share applicable to common stockholders............ $ (0.31) $ (0.25) $ (1.38) $ (8.15)
========== ========== ========== ==========


(18) SUBSEQUENT EVENTS

In February 2004, the Company filed a universal shelf registration
statement with the Securities and Exchange Commission seeking to register $250
million of new securities, which could include shares of the Company's common
stock, preferred stock, warrants to purchase common stock, or debt securities.
The filing of this shelf registration statement could facilitate the Company's
ability to raise capital, should the Company decide to do so, in the future. The
amounts, prices and other terms of any new securities would be determined at the
time of any particular transaction.

During 2004, the Company reserved an additional 6,442,000 shares of the
Company's common stock for issuance pursuant to the Company's 2002 Stock Option
Plan II.

(19) SUPPLEMENTAL QUARTERLY FINANCIAL DATA (UNAUDITED):



REORGANIZED
MPOWER HOLDING
-----------------------------------------------------
FIRST SECOND THIRD FOURTH
QUARTER QUARTER QUARTER QUARTER
---------- ---------- ---------- ----------

Year Ended December 31, 2003:
Operating Revenues.......................... $ 36,738 $ 37,758 $ 36,797 $ 36,879
Loss before Discontinued Operations......... (11,169) (4,756) (2,111)(1) (729)(6)
Loss Applicable to Common Stockholders...... (15,150) (4,743) (1,189) (51)
Basic and Diluted Loss per Common Share
Applicable to Common Stockholders:
Loss before Discontinued Operations....... (0.17) (0.07) (0.03) (0.01)
Net loss.................................. (0.23) (0.07) (0.02) (0.00)


88





PREDECESSOR REORGANIZED
MPOWER HOLDING MPOWER HOLDING
-------------------------------------- ---------------------
FIRST SECOND THIRD THIRD FOURTH
QUARTER QUARTER QUARTER QUARTER QUARTER
---------- ---------- -------- --------- ---------

Year Ended December 31, 2002:
Operating Revenue.................................. $ 34,458 $ 36,826 $ 12,005 $ 24,862 $ 37,953
Loss before Discontinued Operations................ (56,760)(2) (48,734)(3) 62,290(4) (11,745) 29,499(5)
Income (Loss) Applicable to Common Stockholders.... (77,358) (62,258) 57,673 (16,821) 382
Basic and Diluted Income (Loss) per Common
Share Applicable to Common Stockholders:
Income (Loss) before Discontinued Operations..... (1.01) (0.83) 1.04 (0.18) 0.45
Net Income (Loss)................................ (1.30) (1.05) 0.97 (0.26) 0.01


(1) Includes a network optimization charge of $(1.0) million (See Note 12)

(2) Includes a network optimization charge of $19.0 million (See Note 12)

(3) Includes reorganization expenses of $20.7 million (See Note 2)

(4) Includes reorganization expenses of $245.7 million and a $315.3 million
gain on discharge of debt (See Note 2)

(5) Includes a network optimization charge of $(6.4) million (See Note 12) and
a $35.0 million gain on discharge of debt (See Note 7)

(6) Includes a $1.4 million gain from the reversal of sales tax (See Note 1)

89