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SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

____________________


FORM 10-Q

[X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2002

OR

[_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the transition period from ___________________ to ___________________


COMMISSION FILE NUMBER 0-17920

METASOLV, INC.
(Exact name of registrant as specified in its charter)

Delaware 75-2912166
(State or other jurisdiction (I.R.S. Employer
of incorporation or organization) Identification Number)


5560 Tennyson Parkway
Plano, Texas 75024
(Address of principal executive offices)

Registrant's telephone number, including area code: (972) 403-8300

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.

Yes [x] No [_]

As of June 30, 2002, there were 37,695,066 shares of the registrant's common
stock outstanding.



DRAFT

METASOLV, INC.

INDEX



Page
----

PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

Condensed Consolidated Balance Sheets - June 30, 2002 and December 31, 2001 ............. 3

Condensed Consolidated Statements of Operations - For the Three Months
and the Six Months Ended June 30, 2002 and 2001 ...................................... 4

Condensed Consolidated Statements of Cash Flows - For the Six Months Ended
June 30, 2002 and 2001 ................................................................ 5

Notes to Condensed Consolidated Financial Statements .................................... 6

Item 2. Management's Discussion and Analysis of Financial Condition
and Results of Operations ............................................................. 10

Item 3. Quantitative and Qualitative Disclosures About Market Risk .............................. 27

PART II. OTHER INFORMATION

Item 1. Legal Proceedings ....................................................................... 28

Item 2. Changes in Securities and Use of Proceeds ............................................... 28

Item 3. Defaults Upon Senior Securities ......................................................... 28

Item 4. Submission of Matters to a Vote of Security Holder ...................................... 28

Item 5. Other Information ....................................................................... 28

Item 6. Exhibits and Reports on Form 8-K ........................................................ 28

SIGNATURES .............................................................................................. 29




PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

METASOLV, INC.
Condensed Consolidated Balance Sheets
(In thousands, except share data)



June 30, December 31,
ASSETS 2002 2001
------ ---------- ------------
(Unaudited)

Current assets:
Cash and cash equivalents ...................................................... $ 66,561 $ 80,658
Marketable securities .......................................................... 12,574 56,919
Trade accounts receivable, less allowance for doubtful accounts
of $3,251 in 2002 and $3,171 in 2001 ........................................ 20,119 12,913
Unbilled receivables ........................................................... 2,131 617
Prepaid expenses ............................................................... 4,532 2,095
Other current assets ........................................................... 8,855 6,022
---------- ---------
Total current assets ....................................................... 114,772 159,224
Property and equipment, net ......................................................... 18,486 16,586
Goodwill ............................................................................ 28,081 6,375
Intangible assets ................................................................... 16,953 4,615
Deferred tax assets and other assets ................................................ 3,641 1,217
---------- ---------
Total assets ............................................................... $ 181,933 $ 188,017
========== =========


LIABILITIES AND STOCKHOLDERS' EQUITY
------------------------------------

Current liabilities:
Accounts payable ............................................................... $ 6,539 $ 3,663
Accrued expenses ............................................................... 17,272 13,679
Deferred revenue ............................................................... 9,142 9,114
---------- ---------
Total current liabilities .................................................... 32,953 26,456
Deferred income taxes ............................................................... -- 388
Stockholders' equity:
Preferred stock, $.01 par value, 10,000,000 shares authorized,
no shares issued or outstanding ............................................. -- --
Common stock, $.005 par value, 100,000,000 shares authorized,
shares issued and outstanding: 37,695,066 in 2002, and
37,422,649 in 2001 .......................................................... 189 187
Additional paid-in capital ..................................................... 140,599 139,750
Deferred compensation .......................................................... (103) (154)
Accumulated other comprehensive income ......................................... 17 125
Retained earnings .............................................................. 8,278 21,265
---------- ---------
Total stockholders' equity ............................................. 148,980 161,173
---------- ---------
Total liabilities and stockholders' equity ............................. $ 181,933 $ 188,017
========== =========


See Notes to Condensed Consolidated Financial Statements

-3-



METASOLV, INC.
Condensed Consolidated Statements of Operations
(In thousands, except per share data)



Three Months Ended Six Months Ended
June 30, June 30,
------------------------ -----------------------
2002 2001 2002 2001
--------- --------- --------- ---------
(Unaudited) (Unaudited)

Revenues:
License ............................................... $ 8,050 $ 23,814 $ 15,076 $ 48,744
Service/(1)/ .......................................... 16,686 14,608 31,522 29,259
--------- --------- --------- ---------
Total revenues .................................... 24,736 38,422 46,598 78,003
--------- --------- --------- ---------
Cost of revenues:
License ............................................... 163 2,763 319 5,761
Amortization of intangible assets ..................... 2,744 -- 5,015 --
Service/(1)/ .......................................... 8,216 7,465 15,307 15,564
--------- --------- --------- ---------
Total cost of revenues ............................ 11,123 10,228 20,641 21,325
--------- --------- --------- ---------
Gross profit ...................................... 13,613 28,194 25,957 56,678
--------- --------- --------- ---------

Operating expenses:
Research and development .............................. 8,806 8,115 18,457 16,432
Sales and marketing ................................... 8,163 8,340 15,302 16,331
General and administrative ............................ 3,520 6,047 7,329 11,916
Restructuring costs ................................... -- -- 2,787 --
Purchased in-process research and development ......... -- -- 4,060 --
--------- --------- --------- ---------
Total operating expenses .......................... 20,489 22,502 47,935 44,679
--------- --------- --------- ---------
Income (loss) from operations .............................. (6,876) 5,692 (21,978) 11,999
Interest and other income, net ............................. 479 1,550 994 3,427
--------- --------- --------- ---------
Income (loss) before taxes ................................. (6,397) 7,242 (20,984) 15,426
Income tax expense (benefit) ............................... (2,429) 2,715 (7,997) 5,784
--------- --------- --------- ---------
Net income (loss) .......................................... $ (3,968) $ 4,527 $ (12,987) $ 9,642
========= ========= ========= =========

Earnings (loss) per share of common stock:

Basic ................................................. $ (0.11) $ 0.12 $ (0.35) $ 0.27
Diluted ............................................... $ (0.11) $ 0.12 $ (0.35) $ 0.25
Weighted average shares outstanding:

Basic ................................................. 37,615 36,478 37,549 36,119
Diluted ............................................... 37,615 38,587 37,549 39,138


/(1)/ In January 2002, the Company adopted a FASB staff position regarding the
income statement classification of reimbursements received for
"out-of-pocket" expenses incurred. Service revenues and service cost of
revenues related to this change were approximately $505,000 in the second
quarter of 2002 and approximately $1,165,000 for the first six months of
2002. The second quarter and first six months of 2001 have been
reclassified to present amounts previously shown net on a comparable basis
by increasing service revenues and service cost of revenues by
approximately $726,000 and $1,501,000, respectively.

See Notes to Condensed Consolidated Financial Statements

-4-



METASOLV, INC.
Condensed Consolidated Statements of Cash Flows
(In thousands)



Six Months Ended
June 30,
----------------------------
2002 2001
----------- -----------
(Unaudited)

Cash Flows from Operating Activities:
Net income (loss) ................................................................ $ (12,987) $ 9,642
Adjustments to reconcile net income to net cash
provided by (used in) operating activities:
Depreciation and amortization ................................................ 7,764 1,875
Stock compensation ........................................................... 51 159
Loss on asset disposal ....................................................... 1,122 --
Deferred tax benefit ......................................................... (6,115) (425)
Tax benefit for disqualifying dispositions ................................... -- 119
Purchased in-process research and development ................................ 4,060 --
Changes in operating assets and liabilities (net of effect of acquisition):
Trade accounts receivable, net ........................................... (7,206) 659
Unbilled receivables ..................................................... (1,514) 724
Other assets ............................................................. (1,967) 3,568
Accounts payable and accrued expenses .................................... (724) 6,099
Deferred revenue ......................................................... (4,066) (9,585)
---------- ----------
Net cash provided by (used in) operating activities ........................ (21,582) 12,835
---------- ----------

Cash Flows From Investing Activities:
Purchases of property and equipment .............................................. (2,009) (4,772)
Purchase of marketable securities ................................................ (12,499) (30,256)
Proceeds from sale of marketable securities ...................................... 57,040 54,635
Other investing activities ....................................................... (301) (839)
Acquisition of OSS Software Assets from Nortel Networks ......................... (35,594) --
---------- ----------
Net cash provided by investing activities .................................. 6,637 18,768
---------- ----------

Cash Flows from Financing Activities:
Proceeds from issuance of common stock transactions .............................. 851 3,157
Purchase of treasury stock ....................................................... -- (1,591)
---------- ----------
Net cash provided by financing activities .................................. 851 1,566
---------- ----------
Effect of exchange rate changes on cash ............................................. (3) --
---------- ----------

Increase (decrease) in cash and cash equivalents .................................... (14,097) 33,169
Cash and cash equivalents, beginning of period ...................................... 80,658 93,695
---------- ----------
Cash and cash equivalents, end of period ............................................ $ 66,561 $ 126,864
========== ==========


See Notes to Condensed Consolidated Financial Statements

-5-



METASOLV, INC.
Notes to Condensed Consolidated Financial Statements
(Unaudited)

Note 1. Basis of Presentation

These unaudited condensed consolidated financial statements reflect all
adjustments (consisting only of those of a normal recurring nature), which are,
in the opinion of management, necessary to fairly present the financial
position, results of operations and cash flows for the interim periods. Certain
information and footnote disclosures normally included in financial statements
prepared in accordance with generally accepted accounting principles have been
condensed or omitted, although the Company believes that the disclosures are
adequate to make the information presented not misleading. These condensed
consolidated financial statements should be read in conjunction with the
consolidated financial statements and the notes thereto for the year ended
December 31, 2001, contained in the Company's Annual Report to Stockholders and
Form 10-K filed with the Securities and Exchange Commission. Operating results
for the six month period ended June 30, 2002, are not necessarily indicative of
the results that may be expected for the full year ending December 31, 2002.

Note 2. Revenue Recognition

Effective January 1, 2000, the Company adopted Statement of Position (SOP)
98-9, Modification of SOP 97-2, Software Revenue Recognition, With Respect to
Certain Transactions. SOP 98-9 amends SOP 97-2 to require recognition of revenue
using the "residual method" when there is vendor-specific objective evidence of
the fair values of all undelivered elements in a multiple-element arrangement
that is not accounted for using long-term contract accounting. Under the
residual method, the arrangement fee is recognized as follows: (1) the total
fair value of the undelivered elements, as indicated by vendor-specific
objective evidence, is deferred and subsequently recognized in accordance with
the relevant sections of SOP 97-2 and (2) the difference between the total
arrangement fee and the amount deferred for the undelivered elements is
recognized as revenue related to the delivered elements. Adoption of SOP 98-9
did not have a material effect on the Company's financial position or results of
operations.

Note 3. Earnings Per Share

Following is a reconciliation of the weighted average shares used to
compute basic and diluted earnings per share (in thousands):



Three Months Ended Six Months Ended
June 30, June 30,
--------------------- ----------------------
2002 2001 2002 2001
--------- --------- --------- ---------

Weighted average common shares outstanding ........ 37,615 36,478 37,549 36,119
Effect of dilutive securities:
Options ......................................... -- 2,109 -- 3,019
--------- --------- --------- ---------
Weighted average common and common
equivalent shares outstanding ................... 37,615 38,587 37,549 39,138
========= ========= ========= =========


Securities that were not included in the computation of diluted earnings
per share because their effect was antidilutive consist of options to purchase
the following shares of common stock (in thousands):



Three Months Ended Six Months Ended
June 30, June 30,
--------------------- ----------------------
2002 2001 2002 2001
--------- --------- ----------- ---------

Antidilutive stock options ........................ 8,942 2,280 8,942 1,214


-6-



Note 4. Acquisition

On February 1, 2002, the Company completed the acquisition of certain OSS
assets from Nortel Networks. With this acquisition, the Company extended its
product portfolio by adding a leading carrier-class service activation product
and several point solutions that allow communications service providers to
efficiently manage and deliver differentiated services for Internet Protocol
(IP), data, and wireless communications. As a result of the acquisition, the
Company now offers a comprehensive suite of OSS solutions available for
wireless, IP, data, and traditional networks and services. The purchase price
was $35 million in cash, plus the assumption of certain liabilities of the
business.

The asset purchase agreement provides for the reduction of the cash
purchase price by $3 million, which was used to cover the cost related to the
issuance of stock options and retention bonuses to key employees. This cash
payment has been treated as a reduction of the purchase price. In addition,
direct transaction costs were approximately $4.6 million.

We accounted for the acquisition as a business combination using the
purchase method of accounting, as required by Statements of Financial Accounting
Standards No.141, "Business Combinations," and No. 142 "Goodwill and Other
Intangible Assets." The financial results of the February 2002 acquisition have
been included with those of the Company effective February 2, 2002.

The total purchase price was allocated to tangible assets and liabilities
based on their respective estimated fair values as of the closing date of the
transaction. The tangible assets were inventoried and evaluated by an
independent third party, and do not differ materially from the net book value in
the historical financial statements of Nortel Networks. Based on an evaluation
by an independent third party, we allocated the excess of the purchase price
over the fair value of the net tangible assets acquired to identifiable
intangible assets, including customer arrangements, the core technology related
to the products, and in-process research and development costs, with the
remainder being allocated to goodwill which will be deductible for tax purposes
over the next fifteen years. In addition, deferred taxes have been recognized
for the difference between the book and tax basis of certain intangible assets.

A summary of the allocation of the purchase price follows (in thousands):

Cash paid to Nortel Networks upon closing ............. $ 35,000
Less retention fund ................................... (3,000)
Less cash for vacation liabilities assumed ............ (1,037)
Estimated transaction costs ........................... 4,631
---------
Total purchase price .............................. $ 35,594
=========

Allocation of the purchase price:
Tangible assets acquired .............................. $ 3,761
Liabilities assumed ................................... (11,082)
---------
Net tangible assets acquired ........................ (7,321)
---------

In-process research and development ................... 4,060
Developed technology, including patents ............... 12,236
Customer contracts .................................... 4,913
---------
Net identifiable intangible assets acquired ......... 21,209
---------
Goodwill .............................................. 21,706
---------
Total purchase price .............................. $ 35,594
=========

The $4.1 million allocated to in-process research and development costs was
charged to expense upon closing on February 1, 2002. Under FAS 142, goodwill
recorded as a result of the acquisition will not be amortized. The developed
technology will be amortized over its useful lives of two years and the customer
contracts will be amortized over their useful life of three years.

-7-



The following summary, which was prepared on a pro forma basis, reflects
the results of operations for six-month periods ended June 30, 2002 and 2001, as
if the acquisition had occurred at the beginning of the respective periods. The
table includes the impact of certain adjustments, including the adjustment of
interest income, intangible asset amortization, and the Company's income tax
benefit, but does not include a charge for in-process research and development
(in thousands except per share data).



Six Months Ended
June 30,
---------------------
2002 2001
--------- ---------

Revenues .............................................. $ 48,545 $ 154,675

Net Loss .............................................. (14,741) (25,331)

Basic and Diluted loss per share ...................... $ (0.39) $ (0.70)

Basic and diluted shares outstanding .................. 37,549 36,119



Note 5. Segment Information

The Company operates in a single operating segment: communications software
and related services. Revenue information regarding operations for different
products and services is as follows (in thousands):



Three Months Ended Six Months Ended
June 30, June 30,
--------------------- --------------------
2002 2001 2002 2001
--------- --------- -------- --------

Software license fees ............................. $ 8,050 $ 23,814 $ 15,076 $ 48,744
Professional services ............................. 5,979 5,260 11,139 10,885
Post-contract customer support .................... 10,707 9,348 20,383 18,374
--------- --------- -------- --------
Total revenues .................................. $ 24,736 $ 38,422 $ 46,598 $ 78,003
========= ========= ======== ========



Note 6. Restructuring

In the third quarter of 2001 the Company recorded a pre-tax restructuring
charge of $3.1 million. The charge consisted of $2.0 million for a reduction in
force, which was completed by the end of 2001, and approximately $1.0 million
for lease commitments for certain field offices being closed and approximately
$0.1 million related fixed asset write-downs. At the end of 2001 there was $1.0
million remaining in accrued liabilities for the lease commitments.

During the quarter ended March 31, 2002, the Company recorded a pre-tax
restructuring charge of $2.8 million. This charge consisted of $1.4 million for
a reduction in force of approximately 100 positions, and approximately $1.2
million for write-down of assets and $0.2 million for the closing of remote
offices. This restructuring program was implemented to align costs with expected
market conditions. The staff reduction expenditures are expected to be completed
by September 30, 2002. At June 30, 2002 there was $1.2 million included in
accrued liabilities for restructuring related activity, which includes $0.3
million of severance related payments to be made, and $0.9 million of lease
commitments remaining. The following table summarizes the status of the
restructuring actions (in thousands).



Employee Severance Exit Costs Total
------------------ ---------- -----

Balance at December 31, 2001 ........... $ -- $ 1,006 $ 1,006
Restructuring charges ............. 1,428 1,359 2,787
Amounts utilized in 2002 ......... (1,163) (1,415) (2,578)
-------- ------- -------
Balance at June 30, 2002 ............... $ 265 $ 950 $1,215
======== ======= =======


-8-



Note 7. Comprehensive Income

The Company reports comprehensive income in its consolidated statement of
stockholder's equity. Comprehensive income represents changes in stockholders
equity from non-owner sources. The only comprehensive income items for the
Company are unrealized gains on available-for-sale securities and foreign
currency translations. The comprehensive income items for the reported periods
are (in thousands):



June 30, December 31,
2002 2001
---------- ------------
(Unaudited)

Currency translation gains (losses) .......... $ (1) $ 2
Unrealized gains on securities ............... 18 123
---------- ----------
Total .................................... $ 17 $ 125
========== ==========


-9-



ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

Overview

We are a leading global provider of operations support systems (OSS)
software solutions that help communications providers manage their networks and
services. Our products automate key communications management processes, from
network planning and engineering to operations and customer care. Our products
enable communications providers to increase revenue and reduce costs through
more efficient management of network resources, quick deployment of
communication services, and delivery of superior customer service. We derive
substantially all of our revenue from the sale of software licenses, related
professional services, and support of our software to communications services
providers.

Critical Accounting Policies

The preparation of financial statements and related disclosures in
conformity with accounting principles generally accepted in the United States
requires management to make judgments, assumptions and estimates that affect the
amounts reported in the financial statements and accompanying notes. Estimates
are used for, but not limited to, the accounting for the allowance for doubtful
accounts, contingencies, restructuring costs and other special charges. Actual
results may differ from these estimates. The reported financial results are
impacted significantly by judgments, assumptions and estimates used in the
preparation of the financial statements.

Terms and conditions for our licensing and professional services agreements
are typically covered by signed orders that reference our master agreement with
the customer. Our sales for a given period typically involve large financial
commitments from a relatively small number of customers. Accordingly, delays in
the completion of sales during a quarter may negatively impact revenues in that
quarter. Consistent with industry practice, we sometimes agree to bill our
license fees in more than one installment over extended periods. When
installments extend beyond six months, amounts not due immediately are deferred
and recorded as revenue when payments are due, assuming all revenue recognition
criteria have been met.

We generally recognize license revenues when our customer has signed a
license agreement, we have delivered the software product, product acceptance is
not subject to express conditions, the fees are fixed or determinable and we
consider collection to be probable. We allocate the agreed fees for multiple
products and services licensed or sold in a single transaction among the
products and services using the "residual method" as required by SOP 98-9,
deferring the fair value of the undelivered elements and recognizing the
residual amount of the fees as revenue upon delivery of the software license. On
occasion we may enter into a license agreement with a customer requiring
development of additional software functions or services necessary for the
software's performance of specified functions. For those agreements, we
recognize revenue for the entire arrangement on a percentage-of-completion basis
as the development services are provided. We generally recognize service
revenues as the services are performed. We recognize revenues from maintenance
agreements ratably over the maintenance period, usually one year.

Our software products are priced to meet the needs of our target market
segments, which include large facility-based incumbent service providers and
wireless and IP service providers. We charge a base price for core products,
coupled with additional license fees for add-on modules. In addition, we
typically scale our license pricing based on the extent of our customers' usage
as measured by the number of users of our product, the number of our customers'
subscribers, or the size of the network our product helps manage. We sell
additional license capacity for our products when our customers' usage of our
product exceeds earlier license limits. Annual maintenance and support contracts
are priced as a percentage of the license fee for the product being maintained.
For a new customer, our initial sale of licenses and associated services,
including maintenance and support, generally ranges from several hundred
thousand to several million dollars.

Service revenues consist principally of software implementation, consulting
and customer training, as well as software maintenance agreements that include
both customer support and the right to product updates. We use our own employees
and subcontract with system integrator partners to provide consulting services
to our customers. We primarily offer and expect to continue to offer the
majority of our services on an hourly basis. We also offer several fixed-price
consulting packages, primarily for repeatable solutions.

We recognize revenue only in cases where a customer's ability to pay is
probable. In situations where collection is doubtful or when we have indications
that a customer is facing financial difficulty, we recognize revenue as cash
payments

-10-



are received. In addition, for customers not on the cash basis of accounting,
we maintain an allowance for doubtful accounts based upon the expected
collectibility of accounts receivable. We regularly review the adequacy of our
allowance for doubtful accounts through identification of specific receivables
where it is expected that payment will not be received in addition to
establishing a general reserve policy that is applied to all amounts that are
not specifically identified. In determining specific receivables where
collection may not be received, we review past due receivables and give
consideration to prior collection history, changes in the customer's overall
business condition and the potential risk associated with the customer's
industry among other factors. The allowance for doubtful accounts is based on
our assessment of the collectibility of specific customer accounts and the aging
of the accounts receivable. If there is a deterioration of a major customer's
credit worthiness or actual defaults are higher than our historical experience,
our estimates of the recoverability of amounts due us could be adversely
affected. The allowance for doubtful accounts reflects our best estimate as of
the reporting dates. Changes may occur in the future, which may make us reassess
the collectibility of amounts and at which time we may need to provide
additional allowances in excess of that currently provided or reduce the
allowance currently provided.

Goodwill will be tested for impairment at least annually by comparing the
fair value of the reporting unit to the carrying value of the reporting unit.
For purposes of analyzing goodwill for impairment using the guidance of SFAS
142, we have determined that the Company is one reporting unit. All other
intangible assets are evaluated for impairment by comparing carrying amount of
an intangible asset to the fair value of the intangible asset. The impairment to
be recognized is measured by the extent that the carrying value of the
intangible asset exceeds the fair value. Assets to be disposed of are reported
at the lower of the carrying amount or the fair value less costs to sell. The
Company uses future cash flows as the basis for determining fair value.

Acquisitions

On February 1, 2002, we acquired certain OSS assets from Nortel Networks.
With this acquisition, we extended our product portfolio by adding a leading
carrier-class service activation product and several point solutions that allow
communications service providers to efficiently manage and deliver
differentiated services for Internet Protocol (IP), data, and wireless
communications. As a result of the acquisition, we now offer a more
comprehensive suite of OSS solutions for wireless, IP, data, and traditional
networks and services. The acquisition also strengthens the worldwide scope of
our product sales and services through an established presence in Europe. We
acquired these assets for $35 million in cash and the assumption of certain
liabilities. Our financial results include revenues and costs of the acquired
business effective February 2, 2002.

-11-



Results of Operations

The following table sets forth, for the periods indicated, the percentage
of total revenues represented by certain line items in our statements of
operations.



Three Months Six Months
Ended June 30, Ended June 30,
--------------------- ------------------------------------------
Percentage Dollar
2002 2001 2002 2001 Change
--------------------- ------------------------------------------
(Unaudited) (Unaudited)

Revenues:
License ........................... 33% 62% 32% 62% (69)%
Service ........................... 67% 38% 68% 38% 8%
--- --- --- --- ---
Total revenues .................. 100% 100% 100% 100% (40)%

Cost of revenues:
License ................................ 1% 7% 1% 7% (94)%
Amortization of intangible
assets ......................... 11% -- 11% -- nm
Service ........................... 33% 19% 33% 20% (2)%
--- --- --- --- ---
Total cost of revenues .......... 45% 27% 44% 27% (3)%
--- --- --- --- ---

Gross profit ........................... 55% 73% 56% 73% (54)%

Operating expenses:
Research and development .......... 36% 21% 40% 21% 12%
Sales and marketing ............... 33% 22% 33% 21% (6)%
General and administrative ........ 14% 16% 16% 15% (38)%
Restructuring costs ............... -- -- 6% -- nm
In-process R&D write-off .......... -- -- 9% -- nm
--- --- --- --- ---
Total operating expenses ........ 83% 59% 103% 57% 7%
--- --- --- --- ---

Income (loss) from operations .......... (28)% 15% (47)% 15% (283)%

Interest and other income, net ......... 2% 4% 2% 4% (71)%
--- --- --- --- ---

Income (loss) before taxes ............. (26)% 19% (45)% 20% nm
Income tax expense (benefit) ........... (10)% 7% (17)% 7% nm
--- --- --- --- ---
Net income (loss) ...................... (16)% 12% (28)% 12% nm
=== === === === ===


nm= not meaningful

Revenues

Total revenues decreased 36% to $24.7 million in the quarter ended June 30,
2002, from $38.4 million in the quarter ended June 30, 2001. For the first six
months of 2002, total revenues decreased 40% to $46.6 million from $78.0 million
in the first six months of 2001. The decreases in both the three and six month
periods resulted from a decline in license sales, partially offset by increases
in services revenue. Approximately 60% of our revenues in the quarter ended June
30, 2002, were derived from MetaSolv-developed products, and approximately 40%
were derived from products acquired from Nortel Networks.

License fees. License fee revenues declined 66% to $8.1 million in the
quarter ended June 30, 2002, from $23.8 million in the quarter ended June 30,
2001. For the first six months of 2002, license revenues decreased 69% to $15.1
million from $48.7 million in the first six months of 2001. The sharp decline in
license revenue in both the quarter and year-to-date periods primarily resulted
from fewer large sales to new customers and fewer follow-on sales of capacity
licenses and add-on functionality to existing customers.

-12-



We believe that the decline in license revenues is the result of the
protracted downturn in the telecommunications industry, which has resulted in
significant decreases in capital expenditures by service providers. We expect
these weak market conditions to continue in the near-term.

Ultimately, we believe that as market conditions return to normal for
telecommunications providers, capital spending will begin to increase. At that
time, due to our extensive product portfolio resulting from our recent
acquisition, we believe we will have the opportunity to extend deployments at
existing customers with new products and product extensions of existing
implementations, resulting in an increase in license revenues.

Services. Revenues from services increased 14% to $16.7 million in the
quarter ended June 30, 2002, from $14.6 million in the quarter ended June 30,
2001. For the first six months of 2002, service revenues increased 8% to $31.5
million from $29.3 million in the first six months of 2001. The increases in the
quarter and year-to-date periods were due to higher consulting and maintenance
service revenues attributable to our recently acquired products.

Consulting and education service revenues increased 14% to $6.0 million in
the quarter ended June 30, 2002, from $5.3 million in the quarter ended June 30,
2001. The increase in consulting and education revenues resulted from larger,
but fewer, consulting projects. The larger project size reflects the scope of
engagements primarily at tier one and two customers, while the lower number of
overall projects reflects fewer new customer implementations. For the first six
months of 2002, consulting and training revenues were $11.1 million, compared to
$10.9 million in the first six months of 2001.

Our future consulting and training revenue will continue to be largely
dependent on sales of new license products requiring implementations and our
customers' spending for enhancements and integrations that make their businesses
more efficient.

Post-contract customer support, or maintenance revenues, increased 15% to
$10.7 million in the quarter ended June 30, 2002, from $9.3 million in the
quarter ended June 30, 2001. The increase in maintenance revenue was primarily
due to the inclusion of customer support for our newly acquired products,
partially offset by a 21% decline in MetaSolv Solution maintenance revenue
compared to the year-ago period. The decline in same-product maintenance revenue
resulted primarily from financial difficulties at some of our customers. The
newly acquired products represented approximately one-third of our total
maintenance revenue in the most recent fiscal quarter. For the first six months
of 2002, maintenance revenues increased 11% to $20.4 million, from $18.4 million
in the first six months of 2001, also primarily due to inclusion of customers
for our newly acquired products.

We expect continued consolidations and financial weakness in some
customers, and this may adversely impact their ability to pay for maintenance
support.

Concentration of Revenues. During the quarter ended June 30, 2002, our top
ten customers represented 45% of our total revenue, with one customer accounting
for 11% of revenue. In any given quarter, we generally derive a significant
portion of our revenue from a small number of relatively large sales. We believe
that the loss of any one of these customers would not seriously harm our overall
business or financial condition, but our inability to consummate one or more
substantial sales in any future period could seriously harm our operating
results for that period.

Our number of active customers increased from 90 at December 31, 2001, to
more than 150 on June 30, 2002, primarily as a result of our February 2002
acquisition.

International Revenues During the second quarter of 2002, we recognized
$11.5 million in revenues from sources outside the United States compared to
$16.0 million in the second quarter of 2001. These international revenues were
47% of total revenues in the second quarter of 2002 compared to 42% in the
second quarter of 2001.

In the six month period ended June 30, 2002, international revenues were
$17.4 million, or 37% of total revenues compared to $17.5 million or 22% in the
first six months of 2001.

We expect our international revenues to increase as a percentage of our
total revenue due to our local sales and support infrastructure in both Europe
and Latin America, and to our February 2002 acquisition that brought an
established European base of customers.

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Cost of Revenues

License Costs. License costs consist primarily of royalties for third party
software that is used to develop or is embedded in our products. License costs
were $0.2 million in the quarter ended June 30, 2002 and $2.8 million in the
quarter ended June 30, 2001, representing 2% and 12% of license revenue in each
period, respectively. For the six month period ended June 30, 2002, license
costs were $0.3 million, compared to $5.8 million for the six month period ended
June 30, 2001, representing 2% and 12% of license revenues during each period,
respectively. The decrease in license costs, in dollars and as a percentage of
license revenue, is primarily due to the elimination of royalty expense for use
of third party e-commerce software. In July 2001 we replaced a royalty-based
agreement with a one-time payment for a perpetual license. Lower license revenue
in the most recent fiscal quarter also resulted in lower license costs. We
expect future license costs to increase as a percentage of license revenue as we
sell our newly acquired OSS products, some of which bear higher third-party
royalty obligations. We plan to continue the use of third party software where
it provides an advantage for our customers.

Amortization of Intangible Assets. For the quarter ended June 30, 2002,
cost of revenues includes a $2.7 million charge for amortization of intangible
assets acquired from Nortel Networks and Lat45 Information Systems Inc.
Technology rights and customer contracts purchased from Nortel resulted in a
$2.3 million expense in the most recent fiscal quarter, while technology rights
and customer contracts purchased from Lat45 resulted in amortization of $0.4
million. The value assigned to intangible assets is amortized over the estimated
useful life of the assets using the greater of straight-line or the ratio that
current gross revenues related to those assets bears to the total current and
anticipated future gross revenues related to those assets. The estimated useful
lives of these assets range from nine months to thirty-six months.

For the six month period ended June 30, 2002, cost of revenues includes a
$5.0 million charge for amortization of intangible assets which consists of $4.2
million amortization of technology rights and contracts purchased form Nortel
and $0.8 million amortization of technology rights on contracts purchased from
Lat45.

Service Costs. Service costs consist of expenses to provide consulting,
training and maintenance services. These costs include compensation and related
expenses for employees and fees for third party consultants who provide services
for our customers under subcontract arrangements.

Service costs were $8.2 million in the quarter ended June 30, 2002, up from
$7.5 million in the quarter ended June 30, 2001, representing 49% and 51% of
service revenues in each year, respectively. The increase in service costs in
the most recent fiscal quarter primarily resulted from additional customer
support staffing for our newly acquired products. The decrease in service costs
as a percentage of service revenues was primarily due to the relatively higher
proportion of higher-margin maintenance revenues in the 2002 period, relative to
consulting and training revenues.

For the six month period ended June 30, 2002, service costs were $15.3
million, compared to $15.6 million in the year-ago period, representing 49% and
53% of service revenues, respectively. Service costs declined in the most recent
six month period due to a 48% reduction in our use of third-party consultants.
Service margins improved in the most recent six month period due to a higher
proportion of maintenance revenue, and also due to improved consulting
utilization. We expect that future service margins as a percentage of service
revenues will improve in periods when service revenues contain a higher
proportion of maintenance revenue, and decline in periods with a higher
proportion of consulting revenues.

Operating Expenses

Research and Development Expenses. Research and development expenses
consist primarily of costs related to our staff of software developers,
contracted development costs and the associated infrastructure costs required to
support product development. Product research and development expenses increased
9% to $8.8 million for the quarter ended June 30, 2002, from $8.1 million for
the quarter ended June 30, 2001, representing 36% and 21% of revenue in each
period, respectively.

For the six month period ended June 30, 2002, research and development
expenses increased 12% to $18.5 million, from $16.4 million in the quarter ended
June 30, 2001, equating to 40% and 21% of total revenues in each period,
respectively. The increases in expenses for both the second quarter and the six
month period were primarily due to additional resources to develop our new
products and was partially offset by lower contracted development expenses.
Research and development expenses increased as a percentage of revenues in both
the second quarter and the six month period due to the increased personnel costs
acquired in the February acquisition, coupled with the decline in revenues for
the respective periods.

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During the most recent fiscal quarter, our research and development
investments were focused on new products and enhancements to address
next-generation communications networks, including next generation wireless
mobility technologies and user-group defined product enhancements. Specific
enhancements include improved integration between our existing products and also
with major CRM, billing, and service assurance systems, so that communications
providers can more quickly realize business efficiencies using MetaSolv
products. We are also developing products and enhancements to address the needs
of our tier one customers, and to extend the breadth of functionality for IP
management.

We expect to continue a relatively large future investment in product
development as we further enhance our integrated, modular suite of products to
address emerging communications technologies. The modular structure of our
products allows communications service providers to implement product
functionality in phases, depending on their needs, to realize near-term value
and maximize opportunities for longer-term benefits from an integrated OSS
system.

Our product development methodology generally establishes technological
feasibility near the end of the development process, when we have a working
model. Costs incurred after the development of a working model and prior to
product release are insignificant. Accordingly, we have not capitalized any
software development costs.

Sales and Marketing Expenses. Sales and marketing expenses consist
primarily of salary, commission, travel, trade show and other related expenses
required to sell our software. Sales and marketing expenses decreased 2% to $8.2
million for the quarter ended June 30, 2002, from $8.3 million for the quarter
ended June 30, 2001, representing 33% and 22% of revenue in each period,
respectively. The lower sales and marketing expense in the most recent fiscal
quarter was primarily due to lower commission expense associated with lower
revenue, partially offset by a 41% increase in sales and marketing staff to
support our new products and strengthen our worldwide sales force.

For the six month period ended June 30, 2002, sales and marketing expenses
decreased 6% to $15.3 million from $16.3 million in the quarter ended June 30,
2001, representing 33% and 21% of revenue in each period, respectively. The
decrease in sales and marketing expenses was primarily due to a 62% reduction in
commission expense related to lower revenues, partially offset by staffing
increases that correspond to marketing support for our new products and our
strengthened sales force in Europe and South America.

General and Administrative Expenses. General and administrative expenses
consist of costs related to information systems infrastructure, facilities,
finance and accounting, legal, human resources and corporate management not
directly allocated to other departments. General and administrative expenses
decreased 42% to $3.5 million in the quarter ended June 30, 2002, from $6.0
million for the quarter ended June 30, 2001, representing 14% and 16% of revenue
in each period, respectively. For the six month period ended June 30, 2002,
general and administrative expenses decreased 38% to $7.3 million, compared to
$11.9 million in the year ago period, equating to 16% and 15% of revenues in
each period, respectively. The decreases in general and administrative expenses
in both the quarter and year-to-date periods were primarily due to a reduction
in bad debt expense. Staffing in general and administrative functions remained
relatively unchanged between the periods, despite the acquisition of new
products and expansion into new geographic locations.

Restructuring Costs. In February 2002, we restructured our operations to
align costs with expected market conditions and recorded a pre-tax restructuring
charge of $2.8 million in the quarter ended March 31, 2002. This charge
consisted of $1.4 million for severance costs related to a reduction in force of
approximately 100 people, and $1.4 million for write-down of assets and closing
of remote offices. We expect these actions to yield approximately $10 million in
annual cost savings. There was no restructuring charge in the quarter ended June
30, 2002 or in the year-ago periods. We regularly evaluate opportunities to
align costs with expectations for future revenues and market conditions, and may
take future restructuring actions to better position our company for profitable
growth.

In-Process Research and Development. In connection with our acquisition of
certain OSS assets from Nortel Networks, we recorded a pre-tax charge of $4.1
million for acquired in-process research and development (IPR&D) during the
quarter ended March 31, 2002. There were no IPR&D costs in the most recent
fiscal quarter or comparable year-ago periods. At the date of the acquisition,
the IPR&D projects had not yet reached technological feasibility and had no
alternative future uses. The projects generally included enhancements and
upgrades to existing technology, enhanced communication among systems,
introduction of new functionality and the development of new technology
primarily for integration purposes. The value of the IPR&D was calculated using
a discounted cash flow analysis of the anticipated income stream of the related
product sales. The projected net cash flows were computed using a discount rate
of 18% for the IPR&D project. It is anticipated that the remaining costs to
complete the projects will be approximately $1.7 million and project release
dates will range from mid 2002 through the end of 2003. If these projects are
not successfully

-15-



developed, future revenues and profitability may be adversely affected, and the
value of intangible assets acquired may become impaired.

Interest and Other Income, Net

Interest and other income, net, was $0.5 million in the quarter ended June
30, 2002, compared to $1.6 million in the quarter ended June 30, 2001. For the
six month period ended June 30, 2002, interest and other income, net, was $1.0
million, compared to $3.4 million in the year-ago period. The decrease in
interest and other income in the second quarter was due to a 48% decline in cash
and marketable securities balances upon which we receive interest income, and
lower interest rates earned on invested balances.

Income Tax Expense (Benefit)

We recorded an income tax benefit of $2.4 million in the second quarter,
and $8.0 million for the first six months of 2002 due to the fact that we
incurred losses before tax of $6.4 million and $21.0 million, respectively. For
the second quarter and first six months of 2001, we recorded tax expense of $2.7
million and $5.8 million, respectively, as we generated taxable income during
each of those periods.

The effective tax benefit rate for the second quarter of 2002 was 38.0% of
the loss incurred, compared to the 37.5% tax rate reported for the second
quarter of 2001. The effective tax rate differs from the Federal statutory rate
due to state taxes, items that are not deductible for tax purposes, and
realization of research and development tax credits.

Net Income (Loss)

Our net loss for the quarter ended June 30, 2002 was $4.0 million, or $0.11
per share of common stock. This compares to net income of $4.5 million for the
quarter ended June 30, 2001, or $0.12 per diluted share. For the six month
period ended June 30, 2002, our net loss was $13.0 million compared to net
income of $9.6 million for the six month period ended June 30, 2001.

Liquidity and Capital Resources

At June 30, 2002, our primary sources of liquidity were $79.1 million in
cash and marketable securities, representing 43% of total assets. Total cash and
marketable securities decreased $58.4 million from $137.6 million at the end of
2001. This decrease was primarily attributable to the February 2002 acquisition
($35.8 million), cash used in operations ($21.4 million), and capital
expenditures ($2.0 million).

Cash used by operating activities during the six month period ended June
30, 2002, was $21.6 million, compared to $12.8 million generated from operations
during the equivalent period in 2001. The $21.6 million is primarily comprised
of our $13.0 million net loss adjusted for non-cash items such as: an increase
of $15.5 million in non-cash working capital and a $6.1 million decrease in
deferred taxes, which were partially offset by $7.8 million in depreciation
expense, and $4.1 million purchased in-process research and development expense.

Accounts receivable (net) increased from $12.9 million at the end of 2001
to $20.1 million at June 30, 2002. The $7.2 million increase resulted primarily
from the 29% increase in revenues in second quarter 2002 from fourth quarter
2001 and non-linearity of billings during the second quarter. We did not acquire
any receivables in our recent acquisition.

Accrued liabilities and accounts payable at June 30, 2002 totaled $23.8
million, compared to $17.3 million at December 30, 2001. The $6.5 million
increase in accrued liabilities during the first half of 2002 relates primarily
to our increased scale of operations.

Net cash from investing activities was $6.6 million in the six month period
ended June 30, 2002, comprised of the net sale of $44.5 million in marketable
securities, partially offset by $35.6 million in acquisition-related cash
outflows and $2.0 million in capital expenditures primarily for computing
hardware and software and leasehold improvements for our new employees and
offices. We have no unusual capital commitments at June 30, 2002, and our
principal commitments consist of obligations under operating leases.

Net cash provided from financing activities consisted of $0.9 million in
proceeds from issuance of common stock upon the exercise of employee stock
options.

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We believe that our cash flows generated by operations, together with
current cash and marketable securities balances, will be sufficient to meet our
anticipated cash needs for working capital and capital expenditures for at least
the next twelve months. From time to time, we evaluate potential acquisitions of
complementary businesses, products and technologies. Should cash balances be
insufficient to complete one of these acquisitions, we may seek to sell
additional equity or debt securities. The decision to sell additional equity or
debt securities could be made at any time and could result in additional
dilution to our stockholders.

New Accounting Standards

In July 2001, the Financial Accounting Standards Board (FASB) issued SFAS
No. 141, Business Combinations, and SFAS No. 142, Goodwill and Other Intangible
Assets. SFAS No. 141 requires that the purchase method of accounting be used and
establishes new standards on the recognition of certain identifiable intangible
assets separate from goodwill for all business combinations initiated after June
30, 2001. SFAS No. 142 requires that goodwill and intangible assets with
indefinite useful lives no longer be amortized but instead be tested for
impairment at least annually. SFAS No. 142 also requires that intangible assets
with definite useful lives be amortized over their respective estimated useful
lives to their estimated residual values.

We adopted the provisions of SFAS No. 141 effective July 1, 2001 and
adopted SFAS No. 142 effective January 1, 2002. In accordance with the
transitional provisions of SFAS No. 142, goodwill that was acquired in purchase
business combinations completed after June 30, 2001 is not amortized, but is
evaluated for impairment in accordance with the accounting literature in effect
prior to the issuance of SFAS No. 142.

Under SFAS No. 142, we are required to perform transitional impairment
tests for our goodwill as of the date of adoption. Step one of the transitional
goodwill impairment test, which compares the fair values of our reporting units
to their respective carrying values was completed by June 30, 2002 and no
impairment was indicated as of January 1, 2002 . Since we had not completed any
acquisitions prior to June 30, 2001, we had no goodwill that was being amortized
prior to January 1, 2002. We completed our acquisition of Lat45 Information
Systems Inc. in July of 2001 and recorded $6.4 million of goodwill. We completed
our acquisition of certain OSS Assets from Nortel Networks in February of 2002
and recorded $21.7 million of goodwill. Goodwill will be evaluated for
impairments in future periods and may result in future charges to operations.

In August 2001, the FASB issued SFAS No. 144, Accounting for the Impairment
or Disposal of Long-Lived Assets. SFAS No. 144 establishes one accounting model
to be used for long-lived assets to be disposed of by sale and broadens the
presentation requirements of discontinued operations to include more disposal
transactions. SFAS No. 144 supersedes SFAS No. 121, Accounting for the
Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of, and
the accounting and reporting provisions of Accounting Principles Board Opinion
No. 30, Reporting the Results of Operations -- Reporting the Effects of Disposal
of a Segment of a Business, and Extraordinary, Unusual and Infrequently
Occurring Events and Transactions, relative to discontinued operations. SFAS No.
144 is effective for fiscal years beginning after December 31, 2001. The impact
of its adoption did not have a material impact on our results of operations or
financial position.

In November 2001, the FASB issued a staff announcement regarding the income
statement characterization of reimbursements received for "out-of-pocket"
expenses incurred. This announcement indicated that the FASB believes that
reimbursements received for out-of-pocket expenses should be characterized as
revenue in the income statement, where the service provider is the primary
obligor with respect to purchasing goods and services from third parties, has
supplier discretion and assumes credit risk for the transaction. The
announcement is effective for financial reporting periods beginning after
December 15, 2001. Upon application of the statement, comparative financial
statements for prior periods have been reclassified. In January 2002, the
Company adopted the FASB staff position regarding the income statement
classification of reimbursements received for "out-of-pocket" expenses incurred.
Service revenues and service cost of revenues related to this change were
approximately $505,000 in the second quarter of 2002 and approximately
$1,165,000 for the first six months of 2002. The second quarter and first six
months of 2002 have been reclassified to present amounts previously shown net on
a comparable basis by increasing services revenues and services cost of revenues
by approximately $726,000 and $1,501,000, respectively.

In June 2002, the FASB issued SFAS No. 146, "Accounting for Costs
Associated with Exit or Disposal Activities." This pronouncement addresses the
financial accounting and reporting for costs associated with exit or disposal
activities and nullifies EITF Issue No. 94-3, "Liability Recognition for Certain
Employee Termination Benefits and Other Costs to Exit an Activity (including

-17-



Certain Costs Incurred in a Restructuring)." Under SFAS No. 146, liabilities for
costs associated with an exit or disposal activity are to be recognized when
the liability is incurred. Under EITF Issue No. 94-3, liabilities related to
exit or disposal activities were recognized when an entity committed to an exit
plan. In addition, SFAS No. 146 establishes that the objective for the initial
measurement of the liability is fair value. SFAS No. 146 is effective for exit
or disposal activities initiated after December 31, 2002. We are currently
evaluating the impact this pronouncement will have on our future consolidated
financial results but do not believe they will be material.

Certain Factors That May Affect Future Results

We operate in a dynamic and rapidly changing environment that involves
numerous risks and uncertainties. The following section describes some, but not
all, of these risks and uncertainties that we believe may adversely affect our
business, financial conditions or results of operations. There are additional
risks and uncertainties that we do not presently know, or that we currently view
as immaterial, that may also impair our business operations. This report is
qualified in its entirety by these risks. You should carefully consider the
risks described below before making an investment decision. If any of the
following risks actually occur, they could materially harm our business,
financial condition, or results of operations. In that case, the trading price
of our common stock could decline.

OUR QUARTERLY OPERATING RESULTS CAN VARY SIGNIFICANTLY AND MAY CAUSE OUR STOCK
PRICE TO FLUCTUATE.

Our quarterly operating results can vary significantly and are difficult to
predict. As a result, we believe that period-to-period comparisons of our
results of operations are not a good indication of our future performance. It is
likely that in some future quarter or quarters our operating results will be
below the expectations of public market analysts or investors. In such an event,
the market price of our common stock may decline significantly. A number of
factors are likely to cause our quarterly results to vary, including:

. The overall level of demand for communications services by consumers
and businesses and its effect on demand for our products and services
by our customers;

. Our customers' willingness to buy, rather than build, order
processing, management and fulfillment software, network and service
planning, activation, network mediation, and service assurance
software;

. The timing of individual software orders, particularly those of our
major customers involving large license fees that would materially
affect our revenue in a given quarter;

. The introduction of new communications services and our ability to
react quickly compared to our competitors;

. Our ability to manage costs, including costs related to professional
services and support services;

. The utilization rate of our professional services employees and the
extent to which we use third party subcontractors to provide
consulting services;

. Costs related to possible acquisitions of other businesses;

. Our ability to collect outstanding accounts receivable from very
large product licenses;

. Innovation and introduction of new technologies, products and
services in the communications and information technology industries;

. Costs related to the expansion of our operations;

. We may be required to defer recognition of revenue for a significant
period of time after entering into a contract due to undelivered
products, extended payment terms, or product acceptance; and

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. Changes in services and license revenue as a percentage of total
revenue, as license revenue typically has a higher gross margin than
services revenue.

We forecast the volume and timing of orders for our operational planning,
but these forecasts are based on many factors and subjective judgments, and we
cannot assure their accuracy. We have hired and trained a large number of
personnel in core areas, including product development and professional
services, based on our forecast of future revenues. As a result, significant
portions of our operating expenses are fixed in the short term. Therefore,
failure to generate revenue according to our expectations in a particular
quarter could have an immediate negative effect on results for that quarter.

Our quarterly revenue is dependent, in part, upon orders booked and
delivered during that quarter. We expect that our sales will continue to involve
large financial commitments from a relatively small number of customers. As a
result, the cancellation, deferral, or failure to complete the sale of even a
small number of licenses for our products and related services may cause our
revenues to fall below expectations. Accordingly, delays in the completion of
sales near the end of a quarter could cause quarterly revenue to fall
substantially short of anticipated levels. Significant sales may also occur
earlier than expected, which could cause operating results for later quarters to
compare unfavorably with operating results from earlier quarters.

Some contracts for software licenses may not qualify for revenue
recognition upon product delivery. Revenue may be deferred when there are
significant elements required under the contract that have not been completed,
there are express conditions relating to product acceptance, there are deferred
payment terms, or when collection is not considered probable. A higher
concentration of large telecom service providers and larger, more complex
agreements may increase the frequency and amount of these deferrals. With these
uncertainties we may not be able to predict accurately when revenue from these
contracts will be recognized.

THE COMMUNICATIONS MARKET IS CHANGING RAPIDLY, AND FAILURE TO ANTICIPATE AND
REACT TO THE RAPID CHANGE COULD RESULT IN LOSS OF CUSTOMERS OR WASTEFUL
SPENDING.

Over the last decade, the market for communications products and services
has been characterized by rapid technological developments, evolving industry
standards, dramatic changes in the regulatory environment, emerging companies
and frequent new product and service introductions. Our future success depends
largely on our ability to enhance our existing products and services and to
introduce new products and services that are capable of adapting to changing
technologies, industry standards, regulatory changes and customer preferences.
If we are unable to successfully respond to these changes or do not respond in a
timely or cost-effective way, our sales could decline and our costs for
developing competitive products could increase.

New technologies, services or standards could require significant changes
in our business model, development of new products or provision of additional
services. New products and services may be expensive to develop and may result
in our encountering new competitors in the marketplace. Furthermore, if the
overall market for order processing, management and fulfillment software grows
more slowly than we anticipate, or if our products and services fail in any
respect to achieve market acceptance, our revenues would be lower than we
anticipate and operating results and financial condition could be materially
adversely affected.

THE COMMUNICATIONS INDUSTRY IS EXPERIENCING CONSOLIDATION, WHICH MAY REDUCE THE
NUMBER OF POTENTIAL CUSTOMERS FOR OUR SOFTWARE.

The communications industry and in particular our customers have
experienced significant consolidation. In the future, there may be fewer
potential customers requiring operations support systems and related services,
increasing the level of competition in the industry. In addition, larger,
consolidated communications companies have strengthened their purchasing power,
which could create pressure on the prices we charge and the margins we realize.
These companies are also striving to streamline their operations by combining
different communications systems and the related operations support systems into
one system, reducing the number of vendors needed. Although we have sought to
address this situation by continuing to market our products and services to new
customers and by working with existing customers to provide products and
services that they need to remain competitive, we cannot be certain that we will
not lose additional customers as a result of industry consolidation.

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CONSOLIDATIONS IN THE TELECOMMUNICATIONS INDUSTRY OR SLOWDOWN IN
TELECOMMUNICATIONS SPENDING COULD HARM OUR BUSINESS, FINANCIAL CONDITION AND
RESULTS OF OPERATIONS.

We have derived substantially all of our revenues from sales of products
and related services to the telecommunications industry. The global
telecommunications industry is currently experiencing a very challenging period
during which business activity has contracted. Since early 2001, we and a number
of other companies have been impacted by reduced spending by telecommunications
carriers and equipment manufacturers. Slowdowns in spending often cause delays
in sales and installations and could cause cancellations of current or planned
projects, any of which could harm our financial results in a particular period.

OUR CUSTOMERS' FINANCIAL WEAKNESS, THEIR INABILITY TO OBTAIN FINANCING, AND THE
RECENT DOWNTURN IN THE COMMUNICATIONS INDUSTRY MAY LEAD TO LOWER SALES AND
DECREASED PROFITABILITY.

Many of our customers are small to medium sized competitive communications
service providers with limited operating histories. Many of these customers are
not profitable and highly dependent on private sources of venture capital to
fund their operations. Many competitive communications service providers are
currently unable to obtain sufficient funds to continue expansion of their
businesses. At the same time, many communications companies are encountering
significant difficulties in achieving their business plans and financial
projections. In recent months several of our customers ceased their business
operations and a significant number of our customers initiated bankruptcy
proceedings. It is possible that this downturn in the communications industry
could continue for an indefinite period of time. The downturn in the
communications industry and the inability of many communications companies to
raise capital have resulted in a decrease in the number of potential customers
that are capable of purchasing our software, a delay by some of our existing
customers in purchasing additional products, decreases in out customer's
operating budgets relating to our software maintenance services, delays in
payments by existing customers, or failure to pay for our products. If our
customers are unable to obtain adequate financing, sales of our software could
suffer. If we fail to increase revenue related to our software, our operating
results and financial condition would be adversely affected. In addition,
adverse market conditions and limitations on the ability of our current
customers to obtain adequate financing could adversely affect our ability to
collect outstanding accounts receivable resulting in increased bad debt losses
and a decrease in our overall profitability. Decreases in our customers
operating budgets relating to software maintenance services could adversely
affect our maintenance revenues and profitability. Any of our current customers
who cease to be viable business operations would no longer be a source of
maintenance revenue or revenue from sales of additional software or services
products, and this could adversely affect our financial results.

WE RELY ON A LIMITED NUMBER OF CUSTOMERS FOR A SIGNIFICANT PORTION OF OUR
REVENUE.

A significant portion of revenue each quarter is derived from a relatively
small number of large sales. As consolidation in the telecommunications industry
continues, our reliance on a limited number of customers for a significant
portion of our revenue may increase. The amount of revenue we derive from a
specific customer is likely to vary from period to period, and a major customer
in one period may not produce significant additional revenue in a subsequent
period. For the six month period ended June 30, 2002, our top ten customers
accounted for 38% of our total revenues, with no single customer more than 6% of
total revenue. During the year 2001, our top ten customers accounted for 36% of
our total revenues, with no single customer accounting for more than 6% of total
revenue. However, to the extent that any major customer terminates its
relationship with us, our revenue could be adversely affected. While we believe
that the loss of any single customer would not seriously harm our overall
business or financial condition, our inability to consummate one or more
substantial sales in any future period could seriously harm our operating
results for that period.

COMPETITION FROM LARGER, BETTER CAPITALIZED OR EMERGING COMPETITORS FOR THE
COMMUNICATIONS PRODUCTS AND SERVICES THAT WE OFFER COULD RESULT IN PRICE
REDUCTIONS, REDUCED GROSS MARGINS AND LOSS OF MARKET SHARE.

Competition in the communications products market is intense. Although we
compete against other companies selling communications software and services,
the in-house development efforts of our customers may also result in our making
fewer sales. We expect competition to persist in the future. We cannot be
certain that we can compete successfully with existing or new competitors, and
increased competition could result in price reductions, reduced gross margins
and loss of market share.

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Competitors vary in size and scope of products and services offered. We
encounter direct competition from several vendors, including Astracon, Cramer
Systems, Eftia OSS Solutions, GE Smallworld, Granite Systems, Syndesis,
Telcordia Technology, and Wisor Telecom. Additionally, we compete with OSS
solutions sold by large equipment vendors such as ADC Telecommunications. We
also compete with systems integrators and with the information technology
departments of large communications service providers. Finally, we are aware of
communications service providers, software developers, and smaller
entrepreneurial companies that are focusing significant resources on developing
and marketing products and services that will compete with us. We anticipate
continued long-term growth in the communications industry and the entrance of
new competitors in the order processing, management and fulfillment software
markets. We believe that the market for our products and services will remain
intensely competitive.

Some of our current competitors have longer operating histories, a larger
customer base, greater brand recognition and greater financial, technical,
marketing and other resources than we do. This may place us at a disadvantage in
responding to our competitors' pricing strategies, technological advances,
advertising campaigns, strategic alliances and other initiatives. In addition,
many of our competitors have well-established relationships with our current and
potential customers and have extensive knowledge of our industry. As a result,
our competitors may be able to respond more quickly to new or emerging
technologies and changes in customer requirements. They may also be able to
devote more resources to the development, promotion and sale of their products
and services than we can. To the extent that our competitors offer customized
products that are competitive with our more standardized product offerings, our
competitors may have a substantial competitive advantage, which may cause us to
lower our prices and realize lower margins.

Current and potential competitors also have established or may establish
cooperative relationships among themselves or with others to increase their
ability to address customer needs. Accordingly, it is possible that new
competitors or alliances among competitors may emerge and rapidly acquire
significant market share. In addition, some of our competitors may develop
products and services that are superior to, or have greater market acceptance
than, the products and related services that we offer.

IF THE INTERNET OR BROADBAND COMMUNICATION SERVICES GROWTH SLOWS, DEMAND FOR OUR
PRODUCTS MAY FALL.

Our success depends heavily on the continued acceptance of the Internet as
a medium of commerce and communication and the growth of broadband communication
services. The growth of the Internet has driven changes in the public
communications network and has given rise to the growth of the next-generation
service providers who are our customers. If use of the Internet or broadband
communication services does not continue to grow or grows more slowly than
expected, the market for software that manages communications over the Internet
may not develop and our sales would be adversely affected. Consumers and
businesses may reject the Internet as a viable commercial medium for a
number of reasons, including potentially inadequate network infrastructure,
slow development of technologies, insufficient commercial support, and security
or privacy concerns. The Internet infrastructure may not be able to support the
demands placed on it by increased usage and bandwidth requirements. In addition,
delays in the development or adoption of new standards and protocols, increased
levels of Internet activity, or increased government regulation, could cause the
Internet to lose its viability as a commercial medium. Even if the required
infrastructure, standards, protocols or complementary products, services or
facilities are developed, we may incur substantial expense adapting our
solutions to changing or emerging technologies.

CHANGES IN COMMUNICATIONS REGULATION COULD ADVERSELY AFFECT OUR CUSTOMERS AND
MAY LEAD TO LOWER SALES.

Our customers are subject to extensive regulation as communications service
providers. Changes in legislation or regulation that adversely affect our
existing and potential customers could lead them to spend less on order
processing, management and fulfillment software, which would reduce our revenues
and could seriously affect our business and financial condition.

IF WE FAIL TO ACCURATELY ESTIMATE THE RESOURCES NECESSARY TO COMPLETE ANY
FIXED-PRICE CONTRACT, IF WE FAIL TO MEET OUR PERFORMANCE OBLIGATIONS, OR IF WE
FAIL TO ANTICIPATE COSTS ASSOCIATED WITH PARTICULAR SALES OR SUPPORT CONTRACTS,
WE MAY BE REQUIRED TO ABSORB COST OVERRUNS AND WE MAY SUFFER LOSSES ON PROJECTS.

In addition to time and materials contracts, we have periodically entered
into fixed-price contracts for software implementation, and we may do so in the
future. These fixed-price contracts involve risks because they require us to
absorb

-21-



possible cost overruns. Our failure to accurately estimate the resources
required for a project or our failure to complete our contractual obligations in
a manner consistent with the project plan would likely cause us to have lower
margins or to suffer a loss on such a project, which would negatively impact our
operating results. Also, in some instances our sales and support contracts may
require us to provide software functionality that we have procured from third
party vendors. The cost of this third party functionality may impact our
margins, and we could fail to accurately anticipate or manage these costs. On
occasion we have been asked or required to commit unanticipated additional
resources or funds to complete projects or fulfill sales and support contracts.
Our acquisitions of Lat45 Information Systems Inc. in July 2001, and certain OSS
assets from Nortel Networks in February 2002, and associated customer
obligations, may intensify these risks.

IN ORDER TO GENERATE INCREASED REVENUE, WE NEED TO EXPAND OUR SALES AND
DISTRIBUTION CAPABILITIES.

We must expand our direct and indirect sales operations to increase market
awareness of our products and to generate increased revenue. We cannot be
certain that we will be successful in these efforts. Our products and services
require a sophisticated sales effort targeted at the senior management of our
prospective customers. New hires will require training and take time to achieve
full productivity. We cannot be certain that our recent hires will become as
productive as necessary or that we will be able to hire enough qualified
individuals in the future. As the telecommunications service provider market
consolidates, there may be an increased tendency on the part of the remaining
service providers to purchase through large systems integrators and third-party
resellers. We are working to expand our relationships with systems integrators
and other partners to expand our indirect sales channels. Failure to expand
these sales channels could adversely affect our revenues and operating results.
In addition, we will need to manage potential conflicts between our direct sales
force and third party reselling efforts.

WE DEPEND ON CERTAIN KEY PERSONNEL, AND THE LOSS OF ANY KEY PERSONNEL COULD
AFFECT OUR ABILITY TO COMPETE.

We believe that our success will depend on the continued employment of our
senior management team and key technical personnel. This dependence is
particularly important to our business because personal relationships are a
critical element of obtaining and maintaining business contacts with our
customers. Our senior management team and key technical personnel would be very
difficult to replace and the loss of any of these key employees could seriously
harm our business.

OUR ABILITY TO ATTRACT, TRAIN AND RETAIN QUALIFIED EMPLOYEES IS CRUCIAL TO
RESULTS OF OPERATIONS AND FUTURE GROWTH; MANAGEMENT TURNOVER COULD AFFECT OUR
ABILITY TO ACHIEVE OPERATING RESULTS.

As a company focused on the development, sale and delivery of software
products and related services, our personnel are our most valued assets. Our
future success depends in large part on our ability to hire, train and retain
software developers, systems architects, project managers, communications
business process experts, systems analysts, trainers, writers, consultants and
sales and marketing professionals of various experience levels. Competition for
skilled personnel is intense. Any inability to hire, train and retain a
sufficient number of qualified employees could hinder the growth of our
business.

During the year 2001, we underwent significant changes and may experience
additional management changes in the future. New managers typically bring new
strengths to our business, but their short tenure with us could affect our
ability to execute business plans and achieve our planned operating results.

OUR FUTURE SUCCESS DEPENDS ON OUR CONTINUED USE OF STRATEGIC RELATIONSHIPS TO
IMPLEMENT AND SELL OUR PRODUCTS.

We have entered into relationships with third party systems integrators and
hardware platform and software applications developers. We rely on these third
parties to assist our customers and to lend expertise in large scale,
multi-system implementation and integration projects, including overall program
management and development of custom interfaces for our product. Should these
third parties go out of business or choose not to provide these services, we may
be forced to develop those capabilities internally, incurring significant
expense and adversely affecting our operating margins. In addition, we have
derived and anticipate that we will continue to derive a significant portion of
our revenues from customers that have established relationships with our
marketing and platform alliances. We could lose sales opportunities if we fail
to work effectively with these parties or fail to grow our base of marketing and
platform alliances.

-22-



THE EXPANSION OF OUR PRODUCTS WITH NEW FUNCTIONALITY AND TO NEW CUSTOMER MARKETS
MAY BE DIFFICULT AND COSTLY.

We plan to invest significant resources and management attention to
expanding our products by adding new functionality and to expanding our customer
base by targeting customers in markets that we have not previously served. We
cannot be sure that expanding the footprint of our products or selling our
products into new markets will generate acceptable financial results due to
uncertainties inherent in entering new markets and in our ability to execute our
plans. Costs associated with our product and market expansions may be more
costly than we anticipate, and demand for our new products and in new customer
markets may be lower than we expect.

FOR SOME OF OUR PRODUCTS WE RELY ON SOFTWARE AND OTHER INTELLECTUAL PROPERTY
THAT WE HAVE LICENSED FROM THIRD PARTY DEVELOPERS TO PERFORM KEY FUNCTIONS.

Some of our products contain software and other intellectual property that
we license from third parties, including software that is integrated with
internally developed software and used in our products to perform key functions.
We could lose the right to use this software and intellectual property or it
could be made available to us only on commercially unreasonable terms. We could
fail to accurately recognize or anticipate the impact of the costs of procuring
this third party intellectual property. Although we believe that alternative
software and intellectual property is available from other third party
suppliers, the loss of or inability to maintain any of these licenses or the
inability of the third parties to enhance in a timely and cost-effective manner
their products in response to changing customer needs, industry standards or
technological developments could result in delays or reductions in product
shipments by us until equivalent software could be developed internally or
identified, licensed and integrated, which would harm our business.

OUR INTERNATIONAL OPERATIONS MAY BE DIFFICULT AND COSTLY.

We intend to continue to devote significant management and financial
resources to our international expansion. In particular, we will have to
continue to attract experienced management, technical, sales, marketing and
support personnel for our international offices. Competition for skilled people
in these areas is intense and we may be unable to attract qualified staff.
International expansion may be more difficult or take longer than we anticipate,
especially due to cultural differences, language barriers, and currency exchange
risks. Additionally, communications infrastructure in foreign countries may be
different from the communications infrastructure in the United States. Our
ability to successfully penetrate these markets is uncertain. If our
international operations are unsuccessful, our expenses could increase at a
greater rate than our revenues, and our operating results could be adversely
affected.

Moreover, international operations are subject to a variety of additional
risks that could adversely affect our operating results and financial condition.
These risks include the following:

. Longer payment cycles;

. Problems in collecting accounts receivable;

. The impact of recessions in economies outside the United States;

. Unexpected changes in regulatory requirements;

. Variable and changing communications industry regulations;

. Trade barriers and barriers to foreign investment, in some cases
specifically applicable to the communications industry;

. Barriers to the repatriation of capital or profits;

. Political instability or changes in government policy;

. Restrictions on the import and export of certain technologies;

. Lower protection for intellectual property rights;

-23-



. Seasonal reductions in business activity during the summer months,
particularly in Europe;

. Potentially adverse tax consequences;

. Increases in tariffs, duties, price controls or other restrictions on
foreign currencies;

. Requirements of a locally domiciled business entity;

. Regional variations in adoption and growth of new technologies served
by our products; and

. Potential impact on the above factors of the failure, success, or
variability between countries of acceptance of the Euro monetary
unit, and other European Union initiatives.

WE HAVE ACQUIRED OTHER BUSINESSES AND WE MAY MAKE ADDITIONAL ACQUISITIONS OR
ENGAGE IN JOINT BUSINESS VENTURES THAT COULD BE DIFFICULT TO INTEGRATE, DISRUPT
OUR BUSINESS, DILUTE STOCKHOLDER VALUE AND ADVERSELY AFFECT OUR OPERATING
RESULTS.

We have acquired other businesses and may make additional acquisitions, or
engage in joint business ventures in the future that may be difficult to
integrate, disrupt our business, dilute stockholder value, complicate our
management tasks and affect our operating results. In July 2001 we completed the
acquisition of Lat45 Information Systems Inc., a developer of geospatial
software for planning, design and management of communications networks, and in
February 2002 we completed the acquisition of certain OSS assets from Nortel
Networks that added service activation and other products to our product
portfolio. Acquisitions and investments in businesses involve significant risks,
and our failure to successfully manage acquisitions or joint business ventures
could seriously harm our business. Our past acquisitions and potential future
acquisitions or joint business ventures create numerous risks and uncertainties
including:

. Risk that the industry may develop in a different direction than
anticipated and that the technologies we acquire will not prove to be
those needed to be successful in the industry;

. Potential difficulties in completing in-process research and
development projects;

. Difficulty integrating new businesses and operations in an efficient
and effective manner;

. Risk that we have inaccurately evaluated or forecasted the benefits,
opportunities, liabilities, or costs of the acquired businesses;

. Risk of our customers or customers of the acquired businesses
deferring purchase decisions as they evaluate the impact of the
acquisition on our future product strategy;

. Risk that we may not properly determine or account for risks and
benefits under acquired customer contracts;

. Potential loss of key employees of the acquired businesses;

. Risk that we will be unable to integrate the products and corporate
cultures of the acquired business;

. Risk of diverting the attention of senior management from the
operation of our business;

Risk of entering new markets in which we have limited experience;

. Risk of increased costs related to expansion and compensation of
indirect sales channels;

. Risk of increased costs related to royalties for third party products
that may be included with our own software products and services; and

. Future revenues and profits from acquisitions and investments may
fail to achieve expectations.

-24-



Our inability to successfully integrate acquisitions or to otherwise manage
business growth effectively could have a material adverse effect on our results
of operations and financial condition. Also, our existing stockholders may be
diluted if we finance the acquisitions by issuing equity securities.

THE VALUE OF OUR ASSETS MAY BECOME IMPAIRED.

Should our marketing and sales plan not materialize in the near term, the
realization of our intangible assets could be severely and negatively impacted.
The accompanying consolidated financial statements contained in this report have
been prepared based on management's estimates of realizability, and these
estimates may change in the future due to unforeseen canges in our results or
market conditions.

FUTURE SALES OF OUR COMMON STOCK WOULD BE DILUTIVE TO OUR STOCKHOLDERS AND COULD
ADVERSELY AFFECT THE MARKET PRICE OF OUR COMMON STOCK.

We cannot predict the effect, if any, that future sales of our common stock
by us, or the availability of shares of our common stock for future sale, will
have on the market price of our common stock prevailing from time to time. Sales
of substantial amounts of our common stock (including shares issued upon the
exercise of stock options), or the perception that such sales could occur, may
materially and adversely affect prevailing market prices for common stock.

OUR FAILURE TO MEET CUSTOMER EXPECTATIONS OR DELIVER ERROR-FREE SOFTWARE COULD
RESULT IN LOSSES AND NEGATIVE PUBLICITY.

The complexity of our products and the potential for undetected software
errors increase the risk of claims and claim-related costs. Due to the
mission-critical nature of order processing, management and fulfillment
software, undetected software errors are of particular concern. The
implementation of our products, which we accomplish through our professional
services division and with our partners, typically involves working with
sophisticated software, computing and communications systems. If our software
contains undetected errors or we fail to meet our customers' expectations or
project milestones in a timely manner, we could experience:

. Delayed or lost revenues and market share due to adverse customer
reaction;

. Loss of existing customers;

. Negative publicity regarding us and our products, which could
adversely affect our ability to attract new customers;

. Expenses associated with providing additional products and customer
support, engineering and other resources to a customer at a reduced
charge or at no charge;

. Claims for substantial damages against us, regardless of our
responsibility for any failure;

. Increased insurance costs; and

. Diversion of development and management time and resources.

Our licenses with customers generally contain provisions designed to limit
our exposure to potential claims, such as disclaimers of warranties and
limitations on liability for special, consequential and incidental damages. In
addition, our license agreements usually cap the amounts recoverable for damages
to the amounts paid by the licensee to us for the product or services giving
rise to the damages. However, we cannot be sure that these contractual
provisions will protect us from additional liability. Furthermore, our general
liability insurance coverage may not continue to be available on reasonable
terms or in sufficient amounts to cover one or more large claims, or the insurer
may disclaim coverage as to any future claim. The successful assertion of any
large claim against us could adversely affect our operating results and
financial condition.

-25-



OUR LIMITED ABILITY TO PROTECT OUR PROPRIETARY TECHNOLOGY MAY ADVERSELY AFFECT
OUR ABILITY TO COMPETE, AND WE MAY BE FOUND TO INFRINGE ON THE PROPRIETARY
RIGHTS OF OTHERS.

Our success depends in part on our proprietary software technology. We rely
on a combination of patent, trademark, trade secret and copyright law and
contractual restrictions to protect our technology. We cannot guarantee that the
steps we have taken to assess and protect our proprietary rights will be
adequate to deter misappropriation of our intellectual property, and we may not
be able to detect unauthorized use and take appropriate steps to enforce our
intellectual property rights. If third parties infringe or misappropriate our
copyrights, trademarks, trade secrets or other proprietary information, our
business could be seriously harmed. In addition, although we believe that our
proprietary rights do not infringe on the intellectual property rights of
others, other parties may assert infringement claims against us or claim that we
have violated their intellectual property rights. These risks may be increased
by the addition of intellectual property assets through business or product
acquisitions. Claims against us, either successful or unsuccessful, could result
in significant legal and other costs and may be a distraction to management. We
currently focus on intellectual property protection within the United States.
Protection of intellectual property outside of the United States will sometimes
require additional filings with local patent, trademark, or copyright offices,
as well as the implementation of contractual or license terms different from
those used in the United States. Protection of intellectual property in many
foreign countries is weaker and less reliable than in the United States. As our
business expands into foreign countries, costs and risks associated with
protecting our intellectual property abroad will increase. We also may choose to
forgo the costs and related benefits of certain intellectual property benefits
in some of these jurisdictions.

OUR STOCK PRICE HAS BEEN AND MAY REMAIN VOLATILE, WHICH EXPOSES US TO THE RISK
OF SECURITIES LITIGATION.

The trading price of our common stock has in the past and may in the future
be subject to wide fluctuations in response to factors such as the following:

. Revenue or results of operations in any quarter failing to meet the
expectations, published or otherwise, of the investment community;

. Announcements of technological innovations by us or our competitors;

. Acquisitions of new products or significant customers or other
significant transactions by us or our competitors;

. Developments with respect to our patents, copyrights or other
proprietary rights of our competitors;

. Changes in recommendations or financial estimates by securities
analysts;

. Rumors or dissemination of false and/or unofficial information;

. Changes in management;

. Stock transactions by our management or businesses with whom we have
a relationship;

. Conditions and trends in the software and communications industries;

. Adoption of new accounting standards affecting the software industry;
and

. General market conditions, including geopolitical events.

Fluctuations in the price of our common stock may expose us to the risk of
securities lawsuits. Defending against such lawsuits could result in substantial
costs and divert management's attention and resources. In addition, any
settlement or adverse determination of these lawsuits could subject us to
significant liabilities.

-26-



PROVISIONS OF OUR CHARTER DOCUMENTS, DELAWARE LAW, AND OUR STOCKHOLDER RIGHTS
PLAN COULD DISCOURAGE A TAKEOVER YOU MAY CONSIDER FAVORABLE OR THE REMOVAL OF
OUR CURRENT MANAGEMENT.

Some provisions of our certificate of incorporation and bylaws may
discourage, delay or prevent a merger or acquisition that you may consider
favorable or the removal of our current management. These provisions:

. Authorize the issuance of "blank check" preferred stock;

. Provide for a classified board of directors with staggered,
three-year terms;

. Prohibit cumulative voting in the election of directors;

. Prohibit our stockholders from acting by written consent without the
approval of our board of directors;

. Limit the persons who may call special meetings of stockholders; and

. Establish advance notice requirements for nominations for election to
the board of directors or for proposing matters to be approved by
stockholders at stockholder meetings.

Delaware law may also discourage, delay or prevent someone from acquiring
or merging with us. In addition, purchase rights distributed under our
stockholder rights plan will cause substantial dilution to any person or group
attempting to acquire us without conditioning the offer on our redemption of the
rights. As a result, our stock price may decrease and you might not receive a
change of control premium over the then-current market price of the common
stock.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Our exposure to market risks principally relates to changes in interest
rates that may affect our fixed income investments. Our excess cash is invested
in debt securities issued by U.S. government agencies and corporate debt
securities. We place our investments with high quality issuers and limit our
credit exposure by restricting the amount of securities that may be placed with
any single issuer. Our general policy is to limit the risk of principal loss and
assure the safety of invested funds by limiting market and credit risk. All
highly liquid investments with original maturities of three months or less are
considered to be cash equivalents. At June 30, 2002, the weighted average
pre-tax interest rate on the investment portfolio is approximately 2.1%. Market
risk related to these investments can be estimated by measuring the impact of a
near-term adverse movement of 10% in short-term market interest rates. If these
rates average 10% more in 2002 than in 2001, there would be no material adverse
impact on our results of operations or financial position. During the quarter
ended June 30, 2002, had short-term market interest rates averaged 10% more than
in 2001, there would have been no material adverse impact on our results of
operations or financial position.

Our exposure to adverse movements in foreign exchange rates is
insignificant. Therefore, we do not hedge our foreign currency exposure, nor do
we use derivative financial instruments for speculative trading purposes. Market
risk related to foreign currency exchange rates can be estimated by measuring
the impact of a near-term adverse movement of 10% in foreign currency exchange
rates against the U.S. dollar. During the quarter ended June 30, 2002, had these
rates averaged 10% more than in 2001, there would have been no material impact
on our results of operations or financial position.

-27-



PART II - OTHER INFORMATION

Item 1. Legal Proceedings

No change from that reported in the Company's Annual Report on Form 10-K
for the year ended December 31, 2001

Item 2. Changes in Securities and Use of Proceeds

None

Item 3. Defaults Upon Senior Securities

None

Item 4. Submission of Matters to a Vote of Security Holders

The Company's annual meeting of stockholders was held on May 21, 2002.

The following nominees were elected as directors, each to hold office
until his or her successor is elected and qualified, by the vote set forth
below:

Nominee For Withheld
------- ---------- ----------
John E. Berndt 31,785,853 3,523,967
James P. Janicki 31,609,549 3,700,271
John W. White 31,786,303 3,523,517

No other matters were voted upon at the annual meeting.

Item 5. Other Information

None

Item 6. Exhibits and Reports on Form 8-K

(a) Exhibits

10.1 Sublease dated June 4, 2002 between Zarlink Semiconductor Inc.
and MetaSolv Software Canada, Inc.
10.2 Consent to sublease agreement dated June 4, 2002 among Mitel
Research Park Corporation, Zarlink Semiconductor Inc. and
MetaSolv Software Canada Inc.
10.3 Indemnity Agreement dated June 4, 2002 by MetaSolv, Inc.

(b) Reports on Form 8-K.

(i) Current report on Form 8-K of MetaSolv, Inc. dated July 3, 2002,
reporting the filing of a press release.

-28-



SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this Report to be signed on its behalf by the
undersigned thereunto duly authorized.

Dated: August 9, 2002



METASOLV, INC.


/s/ Glenn A. Etherington
--------------------------------------------
Glenn A. Etherington
Chief Financial Officer
Duly Authorized Officer on behalf of the Registrant

-29-