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SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

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FORM 10-K

[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

For the fiscal year period ended December 29, 2003

OR

[_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the Transition period from __________________ to __________________

Commission File Number 000-50052

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COSI, INC.
(Exact name of registrant as specified in its charter)

Delaware 06-1393745
(State or other jurisdiction of (I.R.S. Employer
incorporation or organization) Identification Number)

242 West 36th St. 10018
New York, NY (Zip Code)
(Address of principal executive
offices)

(212) 653-1600
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
None.

Securities registered pursuant to Section 12(g) of the Act:
Common Stock $.01 par value
(Title of class)

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Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 and 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports) and (2) has been subject to such
filing requirements for the past 90 days: Yes [X] No [_]

Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [_]

Indicate by check mark whether the registrant is an accelerated filer (as
defined in Exchange Act Rule 12b-2). Yes [_] No [X]

The aggregate market value of the registrant's Common Stock held by
non-affiliates as of June 30, 2003 was approximately $15,823,900.

As of March 25, 2004, the registrant had 26,964,954 shares of common stock
outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant's definitive proxy statement for its 2004
Annual Meeting of Stockholders are incorporated by reference in Part III of this
Form 10-K. The definitive proxy statement will be filed by the registrant with
the Securities and Exchange Commission no later than 120 days from the end of
the registrant's fiscal year ended December 29, 2003.



TABLE OF CONTENTS

Page
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PART I

ITEM 1 BUSINESS ..................................................... 1
ITEM 2 PROPERTIES ................................................... 14
ITEM 3 LEGAL PROCEEDINGS ............................................ 17
ITEM 4 SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS .......... 17

PART II

ITEM 5 MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED
STOCKHOLDER MATTERS .......................................... 19
ITEM 6 SELECTED CONSOLIDATED FINANCIAL DATA ......................... 22
ITEM 7 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS .......................... 24
ITEM 7A QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET
RISK ......................................................... 36
ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA .................. 37
ITEM 9 CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON
ACCOUNTING AND FINANCIAL DISCLOSURE .......................... 37
ITEM 9A CONTROLS AND PROCEDURES ...................................... 37

PART III

ITEM 10 DIRECTORS AND EXECUTIVE OFFICERS OF THE COMPANY .............. 38
ITEM 11 EXECUTIVE COMPENSATION ....................................... 38
ITEM 12 SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND
MANAGEMENT AND RELATED STOCKHOLDER MATTERS ................... 38
ITEM 13 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS ............... 38
ITEM 14 PRINCIPAL ACCOUNTANT FEES AND SERVICES ....................... 38

PART IV

ITEM 15 EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS
ON FORM 8-K .................................................. 39
SIGNATURES ................................................................ 42


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PART I

ITEM 1 BUSINESS

GENERAL

We own and operate 88 fast casual restaurants in eleven states and the
District of Columbia. Cosi restaurants are all-day cafes that feature signature
bread and coffee products in an environment we adjust appropriately throughout
the day. The majority of our restaurants offer breakfast, lunch, afternoon
coffee, dinner and dessert menus.

We operate our restaurants in two formats: Cosi and Cosi Downtown. The
majority of our restaurants offer breakfast, lunch and afternoon coffee in a
counter service format. Cosi Downtown restaurants, which are located in
non-residential central business districts, close for the day in the early
evening, while Cosi restaurants offer dinner and dessert in a casual dining
atmosphere. The atmosphere of Cosi is appropriately managed for each daypart by
changing the music and lighting throughout the day. All of our restaurants are
designed to be welcoming and comfortable, featuring oversized sofas, chairs and
tables, and faux painted walls. The atmosphere of Cosi is appropriately managed
for each daypart by changing the music, both style and volume, and lighting
throughout the day. The design scheme of our counters and bars, menu boards as
well as condiment counters and server stations incorporate warm colors and
geometric patterns, intended to create a visual vocabulary that can be easily
identified by our customers.

Our restaurants are located in a wide range of markets and trade areas,
including business districts and residential communities in both urban and
suburban locations. We believe that we have created significant brand equity in
our markets and that we have demonstrated the appeal of our concept to a wide
variety of customers. In 2003, we announced our intention to incorporate a
franchising and area developer model into our business strategy. We expect that
restaurants we own will always be an important part of our new restaurant
growth, and we believe that incorporating a franchising and area developer model
into our strategy will position us to maximize the market potential for the Cosi
brand and concept consistent with our available capital and thus maximize
stockholder value.

HISTORY

Cosi was created through the October 1999 merger of two restaurant
concepts, Cosi Sandwich Bar, Inc. and Xando, Incorporated. Each company served a
similar customer, but focused on different parts of the day.

Cosi Sandwich Bar. The Cosi Sandwich Bar concept was created in Paris in
the early 1990s and brought to the United States by us in 1996. Cosi Sandwich
Bar's signature "crackly crust" flatbread, derived from a generations-old
Italian recipe, was prepared daily at each restaurant where fresh loaves were
baked throughout the day. Cosi Sandwich Bar focused on selling sandwiches in
high-density central business districts in New York, Washington DC, Boston and
Philadelphia.

Xando Coffee and Bar. Xando Coffee and Bar, founded in 1994, was developed
as an innovative concept that went beyond the traditional specialty coffee bar.
Xando Coffee and Bar locations were open for five dayparts. The 5 p.m.
"unveiling" of a full liquor bar featured coffee cocktails and was intended to
create a dynamic evening environment. The atmosphere of Xando Coffee and Bar was
adjusted appropriately for each daypart by changing the music and lighting
throughout the day. The evening environment was completed by the addition of
table service.

CONCEPT AND BUSINESS STRATEGY

Our objective is to build a nationwide system of distinctive restaurants
that generate attractive unit economics by appealing to a broad range of
customers. In 2003, we announced our intention to incorporate a franchising and
area developer model into our business strategy. We expect that company-owned
restaurants will always be an important part of our new restaurant growth, and
we believe that incorporating a franchising and area developer model into our


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strategy will position us to maximize the market potential for the Cosi brand
and concept consistent with our available capital and thus maximize stockholder
value.

Our strategy is to offer a differentiated menu featuring our signature
bread and coffee products in a comfortable, warm and inclusive atmosphere. We
believe that our menu offering of proprietary products distinguishes us from our
competition. Our menu items do not require extensive preparation on site. Our
restaurants are located in a wide range of markets and trade areas, which
include business districts and residential communities in both urban and
suburban locations. Additionally, a wide range of our products is available
outside of the four walls of our restaurants through our catering services.

REVITALIZATION PLAN

We believe that, when properly delivered, our menu, food quality and
restaurant environment provide customers with a unique and positive dining
experience. However, in fiscal 2003 we experienced lower sales and operating
profits than we had projected, mostly related to underperformance at new
restaurants opened in the second half of 2002 and in the first quarter of 2003.
In fiscal 2002, we incurred a net loss of $20.9 million and in fiscal 2003 we
incurred a net loss of $26.6 million. In order to improve our financial
performance, we have determined to focus on our operating system and controls
and management's execution of our strategy.

We have, therefore, developed a four-part revitalization plan, which is
designed to stabilize our business, improve cash flow, position our brand for
future growth and secure the resources we expect to be necessary for the
implementation of our long-term strategy. Our plan rests upon four pillars:

(1) building a new leadership team with extensive restaurant and
turnaround experience;

(2) developing a multi-unit operating discipline to improve our
operational execution and establish strong cost controls;

(3) refining the Cosi concept and operating systems to serve as a
franchising and growth platform for the future; and

(4) securing financing.

We believe we have made substantial progress in the implementation of our
revitalization plan. We have:

o secured a new management team comprised of executive officers with
more than a 100 years worth of industry knowledge and restaurant
operating and turnaround experience and each with more than 20 years
in their respective field;

o conducted a thorough study of our customers and our most attractive
potential markets; redefined and clarified our brand positioning;
developed a store design prototype that improves the guest
experience; and established the franchising program and
infrastructure;

o improved our deteriorating margins in cost of goods sold by
adjusting (A) our menu selections, to reduce inventory stock keeping
units and eliminate slow moving menu items, (B) pricing, including
increasing our salad prices in the second quarter of 2003; (C) our
COGS variance measurement from a percentage of revenue standard to a
fixed dollar amount that does not change regardless of fluctuations,
especially increases, in revenue; and (D) rationalized our inventory
purchasing;

o improved the profitability of each of our five day-parts by
eliminating breakfast offerings at 22 locations which were not
generating positive cash flow during that daypart and closing eight
under-performing restaurants in 2003 and another one in January
2004, and we have identified 4


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restaurants on our watch list. Operation improvement plans at these
locations have been implemented, and we will continue to review
these locations quarterly;

o implemented new operational standards to reduce labor costs in
restaurants where labor expenses were and continue to be above our
average for restaurants of the same volume. Our labor scheduling is
now approved by a district manager and unit-level performance is
reviewed weekly by a regional district manager, which increases
monitoring and control over labor while shortening the time it takes
us to react and respond to locations that deviate from our
operational standards. In the related area of manager and support
expense, we now have fixed dollar budgets by line item which
improves expenditure planning, tracking and accountability; and

o successfully completed a rights offering and raised approximately
$8.5 million in new cash. These funds provide the Company a vital
bridge as management's initiatives to improve profitability take
effect.

COSI PRODUCTS

We offer proprietary bread and coffee products for all five dayparts --
breakfast, lunch, afternoon coffee, dinner and dessert. Our food menu includes
Cosi bagels, sandwiches, salads, soups, and appetizers, Warm n' Cosi Melts(TM),
pizzas, s'mores and other desserts. Our beverage menu features a full line of
coffee beverages, teas, Arctic smoothies, mochas and lattes, and our signature
coffee cocktails.

We periodically introduce new menu segments and products in order to keep
our product offerings relevant to consumers in each daypart. New recipes are
developed by our executive chef in conjunction with our partner suppliers. These
recipes are thoroughly evaluated, both internally and through consumer focus
groups.

PEOPLE

At December 29, 2003, we had 2,881 employees, 50 of whom served in
administrative or executive capacities, 235 of which served as restaurant
management personnel and 2,596 of which were hourly restaurant personnel.

None of our employees are covered by collective bargaining agreements and
we have never experienced an organized work stoppage or strike. We believe that
our working conditions and compensation packages are competitive and consider
relations with our employees to be good.

OPERATIONS

Management Structure. The restaurant operations team is built around
regional centers, led by a Regional Vice President, who reports to the Vice
President of Company Operations and People, who then reports to the Chief
Executive Officer. Each Regional Vice President is responsible for all
operations, training, recruiting and human resources within his or her region.
The Regional Vice Presidents are also responsible for the financial plan for
their region and for the people development plan to support the growth in their
region.

Sales Forecasting. Each of the Regional Vice Presidents and their District
Managers have real time access to sales forecast and actual sales information in
their restaurants through our web based reporting system. This allows restaurant
management teams to plan their staffing requirements on a weekly, daily and even
hourly basis to effectively serve our customers.

Product Quality. Our food and beverage quality is managed at three
critical stages: sourcing, line readiness and product preparation. Products are
delivered several times each week so that all restaurants maintain fresh,
quality products. Because our restaurants serve a different variety of products
during different dayparts, a specific line readiness checklist is completed to
ensure that the products have been rotated, prepared and staged correctly.
Finally, our partner-training program includes certification in both product
knowledge and product preparation standards.


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Food and Labor Cost Controls. Our information system allows us to track
actual versus theoretical cost of goods sold. Detailed reports are available at
the restaurant level showing variances on an item-by-item basis. The system is
fully integrated into our accounts payable and general ledger systems so that
restaurant managers have control and can be held accountable for their results.
Additionally, we have shifted our standard in tracking actual versus theoretical
cost of goods sold to a fixed dollar standard from a valuable percentage of
revenue. This fixes the dollar budget, resulting in improved accountability and
performance measurements by our operating team.

We have developed a labor management system that helps our managers
control labor and ensures that staffing levels are appropriate to meet our
service standards. This labor management system provides our multi-unit managers
with performance reports on a real time basis that help them make staffing
adjustments during the course of the week. All labor scheduling is approved by a
district manager and unit level performance is reviewed weekly. In manager and
support controllables, we have shifted our standards to fixed dollar budgets
from a variable percentage of revenue. This fixes dollar budgets by line item,
resulting in improved expenditure planning, tracking, and accountability, and
weekly performance measurements by our operating team.

We believe that the combination of these structured restaurant operating
systems and technologies allow our operators to focus their time more
effectively on the day-to-day drivers of our business.

SYSTEMS INFRASTRUCTURE

We use an Application Service Provider (ASP) model, which allows us to
have the latest in technology and up to the minute information without
continually having to re-invest in hardware and personnel. Our strategy includes
utilizing web technology and systems to put information into the hands of the
people who need to make decisions in a timely manner.

Our point of sale, back-office modules, and our Oracle financials systems
are highly integrated. This integration allows us to all be working with the
same, accurate data with minimal staffing. All information relating to
restaurant operations is uploaded onto a secure web site five times a day for
review and pre-selected reports are distributed to our operations team via
wireless and e-mail solutions.

We have a redundancy and back-up plan in place for all data as well as a
disaster recovery plan. The plan encompasses daily back up, weekly off-site
storage and redundant facilities.

PURCHASING

We have relationships with some of the country's leading food and paper
providers to provide our restaurants with high quality proprietary food items at
competitive prices. We source and negotiate prices directly with these suppliers
and distribute these products to our restaurants through one distributor. We do
not utilize a commissary system. Our inventory control system allows each
restaurant to place orders electronically with our master distributor and then
transmit the invoice electronically to our accounts payable system. Our scalable
system eliminates duplicate work and we believe gives our management tight
control of costs while ensuring quality and consistency across all restaurants.

We purchase coffee through a single supplier. In the event of a business
interruption, our supplier is required to utilize the services of a third party
roaster to fulfill its obligations. If the services of a third party roaster are
used, our supplier will guarantee that the pricing formula and product
fulfillment standards stated in our contract will remain in effect throughout
such business interruption period. We may terminate our agreement with this
supplier upon 180 days notice.

During fiscal year 2002, we entered into a beverage marketing agreement
with the Coca-Cola Company. Under the agreement, we are obligated to purchase
approximately 2.0 million gallons of fountain syrups at the then-current
annually published national chain account prices.


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During 2002, we received approximately $600,000 in allowances from food
and beverage suppliers, which is being recognized ratably based on actual
product purchased. We may receive additional amounts if certain purchase levels
are achieved. No additional amounts were received in 2003.

Currently, the company does not have any long-term contracts with its
suppliers other than the beverage marketing agreement noted above. However, the
Company does have a contract with Maines Paper and Food Service, Inc. as the
master distributor that expires in January 2005.

Our primary suppliers and master distributor, Maines Food and Paper
Service, Inc., have parallel facilities and systems to minimize the risk of any
disruption of our supply chain.

COMPETITION

The restaurant industry is intensely competitive and we compete with many
well-established food service companies, including other sandwich retailers,
specialty coffee retailers, bagel shops, fast food restaurants, delicatessens,
cafes, bars, take-out food service companies, supermarkets and convenience
stores. The principal factors on which we compete are taste, quality and price
of product offered, customer service, atmosphere, location and overall guest
experience. Our competitors change with each of the five dayparts, ranging from
coffee bars and bakery cafes in the morning daypart, to fast food restaurants
and cafes during the lunch and afternoon dayparts, to casual dining chains
during the dinner and dessert dayparts. Many of our competitors or potential
competitors have substantially greater financial and other resources than we do
which may allow them to react more quickly to changes in pricing, marketing and
the quick service restaurant industry. We also compete with other employers in
our markets for hourly workers and may be subject to higher labor costs. We
believe that our concept, attractive price-value relationship and quality of
products and service allow us to compete favorably with our competitors.

INTELLECTUAL PROPERTY

We have the following U.S. Trademark registrations: "COSI," "Totally
Toasted Almond Mocha," "Mocha Kiss," "Squagels," "Xando," our sun and moon logo,
"Wake Up Call to Last Call," "Symphony Blend," "King of Hearts Blend,"
"Xandwich," "Generation XO," "Screamers," "Cosi Corners," and "Warm 'n Cosi
Melts." We have a U.S. Trademark application pending for "Cosi Downtown."
"Arctic" is an unregistered trademark.

We have registered the trademark "COSI" in seven foreign jurisdictions
with respect to goods and services. We also have applications pending for
registration for the trademark "COSI" in four other foreign jurisdictions.

GOVERNMENT REGULATION

Our restaurants are subject to regulation by federal agencies and to
licensing and regulation by state and local health, sanitation, building,
zoning, safety, fire and other departments relating to the development and
operation of restaurants. These regulations include matters relating to
environmental, building, construction and zoning requirements, franchising and
the preparation and sale of food and alcoholic beverages. Our facilities are
licensed and subject to regulation under state and local fire, health and safety
codes.

Many of our restaurants are required to obtain a license to sell alcoholic
beverages on the premises from a state authority and, in certain locations,
county and/or municipal authorities. Typically, licenses must be renewed
annually and may be revoked or suspended for cause at any time. Alcoholic
beverage control regulations relate to numerous aspects of the daily operations
of each of our restaurants, including minimum age of patrons and employees,
hours of operation, advertising, wholesale purchasing, inventory control and
handling, and storage and dispensing of alcoholic beverages. We have not
encountered any material problems relating to alcoholic beverage licenses to
date. The failure to receive or retain a liquor license in a particular location
could adversely affect that restaurant and our ability to obtain such a license
elsewhere.


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We are subject to "dram shop" statutes in the states in which our
restaurants are located. These statutes generally provide a person injured by an
intoxicated person the right to recover damages from an establishment that
wrongfully served alcoholic beverages to the intoxicated individual. We carry
liquor liability coverage as part of our existing comprehensive general
liability insurance, which we believe is consistent with coverage carried by
other entities in the restaurant industry. Although we are covered by insurance,
a judgment against us under a dram-shop statute in excess of our liability
coverage could have a material adverse effect on us.

Our operations are also subject to federal and state laws governing such
matters as wages, working conditions, citizenship requirements and overtime.
Some states have set minimum wage requirements higher than the federal level.
Significant numbers of hourly personnel at our restaurants are paid at rates
related to the federal minimum wage and, accordingly, increases in the minimum
wage will increase labor costs. We are also subject to the Americans with
Disabilities Act of 1990, which, among other things, prohibits discrimination on
the basis of disability in public accommodations and employment. We are required
to comply with the Americans with Disabilities Act and regulations relating to
accommodating the needs of the disabled in connection with the construction of
new facilities and with significant renovations of existing facilities.

EXECUTIVE OFFICERS

The executive officers of the Company are set forth below. Each holds the
office(s) indicated until his successor is chosen and qualified at a regular
meeting of the Board of Directors.

Name Age Position
- ----------------------- --- ------------------------------------------------

William D. Forrest .... 43 Executive Chairman
Kevin Armstrong ....... 45 Chief Executive Officer and President
Mark Stickney ......... 42 Chief Financial Officer, Treasurer and Secretary
Gilbert Melott ........ 40 Vice President of Company Operations & People
Paul Seidman .......... 47 Vice President of Food and Beverage
Jay Wainwright ........ 33 Vice President of Concept Development
David Winkel .......... 53 Vice President of Marketing

William D. Forrest, Executive Chairman. Mr. Forrest joined the Company's
Board of Directors and was elected Chairman of the Board on March 31, 2003. On
June 26, 2003 he was appointed Executive Chairman, an officer's position with
day-to-day general management responsibility for the affairs of the Company. On
February 10, 2004, Mr. Forrest became a full-time member of the Company's
executive team to continue focusing on leveraging Cosi's growth and business
development potential. From March 2001 to February 2004, Mr. Forrest headed the
Restructuring Group at Gleacher & Co. Mr. Forrest has served as a corporate
restructuring professional since 1988 and, in 1997, he attained the designation
Certified Turnaround Professional ("CTP"). The CTP designation establishes
stringent criteria for practical experience, knowledge and ethical integrity for
the Corporate Renewal Industry. Prior to joining Gleacher & Co., Mr. Forrest was
a Managing Director of Catterton-Forrest LLC (a division of Catterton Partners),
where he was responsible for the acquisition and management of portfolio
companies, focused exclusively on the troubled business space. From 1997 to
1999, Mr. Forrest was crisis manager/interim Chief Executive Officer for Fine
Host Corporation, a $330 million publicly traded food service company, where he
completed the successful turnaround by negotiating a comprehensive balance sheet
restructuring utilizing a pre-negotiated Chapter 11 bankruptcy proceeding and by
implementing a strategic integration plan of acquired companies for this
23-subsidiary operating company. Mr. Forrest received a Bachelor of Arts degree
from Cornell University. His work has been published in the American Bankruptcy
Journal and he has been a featured speaker for organizations including the
Turnaround Management Association.

Kevin Armstrong, President, Chief Executive Officer and Director. Mr.
Armstrong was appointed President and Chief Executive Officer of the Company and
elected to the Board of Directors on July 7, 2003. Mr. Armstrong has over 20
years of experience in the restaurant industry. From November 2000 to July 2002,
Mr. Armstrong was President and Chief Operating Officer of Long John Silvers
Restaurants, Inc., where he developed successful brand strategies that reversed
two years of sales decline and resulted in three years of same store sales
growth and profitability. Mr. Armstrong was pivotal in bringing the company out
of bankruptcy, ultimately leading to its sale to YUM Brands. From August 1999 to
November 2000, he was Senior Vice President


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and Chief Marketing Officer of Long John Silvers Restaurants, Inc. Prior to his
tenure at Long John Silver's, from September 1996 to August 1999 Mr. Armstrong
served as Chief Marketing Officer for Subway Franchisee Advertising Trust, an
independent arm of the $3.2 billion Subway brand. There he reengineered
marketing processes and reversed an 18 month negative sales and profit
performance period, increasing store profitability. Mr. Armstrong also served as
a consultant to PepsiCo's restaurant services division from May 1991 to
September 1996, developing brand-positioning strategies for over forty diverse
companies. From June 1989 to February 1991, Mr. Armstrong was responsible for
both domestic and international marketing strategies at Burger King.

Mark Stickney, Chief Financial Officer, Treasurer and Secretary. Mr.
Stickney was appointed Chief Financial Officer on August 18, 2003. Mr. Stickney
has over 20 years of financial management experience, 12 of which are in the
area of corporate restructuring and business revitalization. Mr. Stickney has
also served as the Chief Financial Officer of Enterix, a health service company,
and as acting Chief Financial Officer and financial advisor in numerous business
reorganization environments, including multi-unit retail and food services. Mr.
Stickney began his career in public accounting and spent five years with KPMG
Peat Marwick, where he earned his designation as a Certified Public Accountant.
Mr. Stickney received a Bachelor of Science degree from the University of Maine,
an MBA from the University of Southern Maine, and is currently a candidate for a
Ph.D. in Organizational Behavior from the University of Maine.

Gilbert Melott, Vice President of Company Operations & People. Mr. Melott
has served as the Company's Vice President of People since December 2001. From
December 1995 to November 2001, Mr. Melott was Executive Director of Training
and Vice President of People, Process and Education at Bennigan's. Prior to
joining Bennigan's, Mr. Melott was a Division Director of Human Resources at
Sheraton Holding Corporation in Boston, Massachusetts, and spent four years as
Divisional Training and Development Manager at TGI Friday's. Mr. Melott is a
nationally recognized expert in generational workplace studies and recipient of
Industry of Choice awards for achievement in training and education. Mr. Melott
received a Bachelor of Science degree in Marketing and Organizational
Communication from Fordham University in 1985.

Paul Seidman, Vice President of Food & Beverage. Mr. Seidman was appointed
Vice President of Food & Beverage on September 16, 2003. Mr. Seidman has over
twenty years of experience in the food service industry. From April 2001 to
August 2003, he served as the Senior Vice President of Marketing and Product
Development for Bertucci's Corporation, where he was responsible for the menu
engineering efforts that broadened menu appeal and aided in reducing Bertucci's
food cost, and garnered awards for best children's menu and best wine list.
Prior to joining Bertucci's, Mr. Seidman served as the Senior Vice President of
Food & Beverage and Procurement at Brinker International's largest franchisee,
The New England Restaurant Company, from 1996 to April 2001. During 1982 to
1996, Mr. Seidman held similar positions at the Bayport Restaurant Group, La
Madeleine and the Club Corporation of America. Mr. Seidman is a graduate of the
Culinary Institute of America and received a Bachelor of Science degree in Hotel
and Restaurant Management from Florida International University. He is also a
member of the Research Chefs Association.

Jay Wainwright, Vice President of Concept Development. Mr. Wainwright, a
founder of Cosi Sandwich Bar, Inc., served as Chairman and Chief Executive
Officer of that entity from its inception in 1996 until its merger with Xando,
Incorporated, in 1999. Mr. Wainwright served as interim President and Chief
Executive Officer of the Company from January 31, 2003 to July 7, 2003 and as a
director until August 18, 2003. He currently serves as Vice President of Concept
Development. Mr. Wainwright received a Bachelor of Arts degree from Hamilton
College.

David Winkel, Vice President of Marketing. Mr. Winkel has 20 years of
experience in the food service and consumer goods industry including his most
recent role as the Vice President of Foodservice Solutions at Synovate Research.
Synovate acquired Marketing Strategy & Planning Inc, in January 2003, where Mr.
Winkel was the Executive Vice President of Business Development focusing on
strategic marketing and consumer research consulting for clients. Mr. Winkel's
accomplishments include the development of the nutrition strategy at Subway and
the customer satisfaction strategies at Ruby Tuesday's. Mr. Winkel was also
instrumental in the approach for the value turnaround at Long John Silver's.
Previously, Mr. Winkel has served as Senior Vice President of Strategy Planning
at Hardee's Food Systems, Inc, where he spent 7 years, as well as in marketing
roles at Imperial Tobacco


7


Ltd, where he began his career. Mr. Winkel received his Bachelor of Arts and
Master of Arts degrees in Sociology from Concordia University in Montreal,
Quebec.

FORWARD-LOOKING STATEMENTS

Matters discussed in this report that relate to events or developments
which are expected to occur in the future, including any discussion, expressed
or implied, of anticipated growth, operating results or earnings constitute
forward-looking statements. Forward-looking statements are based on management's
beliefs, assumptions and expectations of our future economic performance, taking
into account the information currently available to management. These statements
are not statements of historical fact. Forward-looking statements involve risks
and uncertainties that may cause our actual results, performance or financial
condition to differ materially from the expectations of future results,
performance or financial condition we express or imply in any forward-looking
statements. Factors that could contribute to these differences include, but are
not limited to:

o the cost of our principal food products;

o labor shortages or increased labor costs;

o changes in consumer preferences and demographic trends;

o increasing competition in the fast casual dining segment of the
restaurant industry;

o expansion into new markets;

o our ability to effectively manage our business with a reduced
general and administrative staff;

o our ability to incorporate a franchising and area development model
into our strategy;

o the availability and cost of additional financing;

o fluctuations in our quarterly results due to seasonality;

o increased government regulation;

o supply and delivery shortages or interruptions;

o market saturation due to new restaurant openings;

o inadequate protection of our intellectual property;

o adverse weather conditions which impact customer traffic at our
restaurants; and

o adverse economic conditions.

The words "believe," "may," "will," "should," "anticipate," "estimate,"
"expect," "intend," "objective," "seek," "plan," "strive" or similar words, or
the negatives of these words, identify forward-looking statements. We qualify
any forward-looking statements entirely by these cautionary factors.

RISK FACTORS

Our results from operations may be affected by the risk factors set forth
below. All investors should consider the following risk factors before deciding
to purchase securities of the Company. The Company refers to itself as "we" or
"our" in the following risk factors.


8


Risks Particular to Cosi

If we are unable to execute our business strategy, we could be materially
adversely affected.

During fiscal 2003, we experienced lower sales and operating profits than
we had projected, mostly related to underperformance at new restaurants opened
in the second half of 2002 and in the first quarter of 2003, and severe winter
weather in the Northeast. In addition, our cash position has been adversely
impacted by the payment of costs associated with restaurants in our development
pipeline that we have determined not to open. Our ability to successfully
execute our business strategy will depend on a number of factors, some of which
are beyond our control, including:

o our ability to generate positive cash flow from operations;

o identification and availability of suitable restaurant sites;

o competition for restaurant sites and customers;

o negotiation of favorable leases;

o identification of under-performing restaurants and our ability to
efficiently close under-performing restaurants, including securing
favorable lease termination terms;

o management of construction and development costs of new restaurants;

o securing required governmental approvals and permits;

o the rate of our internal growth, and our ability to generate
increased revenue from existing restaurants;

o recruitment and retention of qualified operating personnel;

o successful operating execution in new markets;

o our ability to incorporate a franchising and area developer model
into our strategy;

o competition in new and existing markets;

o our ability to effectively manage our business with a reduced
general and administrative staff;

o the cost of our principal food products and supply and delivery
shortages or interruptions; and

o general economic conditions.

In addition, we contemplate entering new markets in which we have no
operating experience. These new markets may have different demographic
characteristics, competitive conditions, consumer tastes and discretionary
spending patterns than our existing markets, which may cause our new restaurants
to be less successful in these new markets than in our existing markets.

We have a limited operating history and we may be unable to achieve
profitability.

The first Xando Coffee and Bar was opened in October 1994 and the first
Cosi Sandwich Bar was opened in February 1996. As of March 1, 2004, we are
operating 88 restaurants, all of which have been open for more than one year.
Accordingly, you have limited information with which to evaluate our business
and prospects. As a result, forecasts of our future revenues, expenses and
operating results may not be as accurate as they would be if we had a longer
history of operations and of combined operations. Since we were formed, we have
incurred net losses


9


of approximately $151 million through the end of fiscal 2003 primarily due to
the costs of hiring and employing senior management, funding operating losses,
new restaurant opening expenses, impairment charges, the cost of our merger in
1999, and restructuring our senior management team. We intend to continue to
expend significant financial and management resources on the development of
additional restaurants, both company-owned and franchised restaurants. We cannot
predict whether we will be able to achieve or sustain revenue growth,
profitability or positive cash flow in the future. See "Management's Discussion
and Analysis of Financial Conditions and Results of Operations" and the
financial statements included in this annual report on Form 10-K for information
on the history of our losses.

If internally generated cash flow from our restaurants does not meet our
expectations, our business, results of operations and financial condition could
be materially adversely affected.

We plan to use the proceeds from the rights offering that was consummated
in December 2003, the senior secured notes that were converted into common stock
in connection with the rights offering and internally generated cash flow
produced by our existing restaurants to fund the operations, maintenance and
growth of our restaurants. Our cash resources, and therefore our liquidity, are
highly dependent upon the level of internally generated cash from operations and
upon future financing transactions. Although we believe that we have sufficient
liquidity to fund our cash requirements for the next twelve months, if cash
flows from our existing restaurants or cash flow from new restaurants that we
open do not meet our expectations or are otherwise insufficient to satisfy our
cash needs or expansion plans, we may have to seek additional financing from
external sources to continue funding our operations and close underperforming
restaurants or reduce or cease our plans to open or franchise new restaurants.
We cannot predict whether such financing will be available on terms acceptable
to us, or at all.

We may need additional capital in the future and it may not be available on
acceptable terms.

Our business may require significant additional capital in the future to,
among other things, fund our operations, increase the number of company-owned or
franchised restaurants, expand the range of services we offer and finance future
acquisitions and investments. There is no assurance that financing will be
available on terms favorable to us, or at all. Our ability to obtain additional
financing will be subject to a number of factors, including market conditions,
our operating performance and investor sentiment. These factors may make the
timing, amount, terms and conditions of additional financings unattractive to
us. If we are unable to raise additional capital, our business, results of
operations and financial condition could be materially adversely affected.

We may not be able to successfully incorporate a franchising and area developer
model into our strategy.

We plan to incorporate a franchising and area developer model into our
business strategy in certain selected markets. We have not used a franchising or
area developer model in the past and may not be successful in attracting
franchisees and developers to the Cosi concept or identifying franchisees and
developers that have the business abilities or access to financial resources
necessary to open our restaurants or to successfully develop or operate our
restaurants in a manner consistent with our standards. Incorporating a
franchising and area developer model into our strategy will also require us to
devote significant management and financial resources to support the franchise
of our restaurants. If we are not successful in incorporating a franchising or
area developer model into our strategy, we may experience delays in our growth,
or may not be able to expand and grow our business.

Any inability to manage our growth effectively could materially adversely affect
our operating results.

Failure to manage our growth effectively could harm our business. We have
grown significantly since our inception and intend to grow substantially in the
future both through a franchising strategy and opening new company-owned
restaurants. We have increased the number of our restaurants from 36 restaurants
as of December 31, 1999 to 88 restaurants as of March 1, 2004. Our existing
restaurant management systems, financial and management controls and information
systems may not be adequate to support our planned expansion. Our ability to
manage our growth effectively will require us to continue to enhance these
systems, procedures and controls and to locate, hire, train and retain operating
personnel. We cannot assure you that we will be able to respond on a timely
basis to all of the changing demands that our planned expansion will impose on
management and on our existing infrastructure. If we are unable to manage our
growth effectively, our business, results of operations and financial condition
could be materially adversely impacted.


10


Our restaurants are currently concentrated in the Northeastern and Mid-Atlantic
regions of the United States, particularly in the New York City area.
Accordingly, we are highly vulnerable to negative occurrences in these regions.

We currently operate 64 restaurants in Northeastern and Mid-Atlantic
states, of which 19 are located in the New York City area, the majority of which
are located in New York Central Business Districts. As a result, we are
particularly susceptible to adverse trends and economic conditions in these
areas. In addition, given our geographic concentration, negative publicity
regarding any of our restaurants could have a material adverse effect on our
business and operations, as could other regional occurrences impacting the local
economies in these markets.

You should not rely on past increases in our average unit volumes as an
indication of our future results of operations because they may fluctuate
significantly.

A number of factors have historically affected, and will continue to
affect, our average unit sales, including, among other factors:

o introduction of new menu items;

o unusually strong initial sales performance by some new restaurants;

o competition;

o general regional and national economic conditions;

o weather conditions;

o consumer trends; and

o our ability to execute our business strategy effectively.

It is not reasonable to expect our average unit volumes to increase at
rates achieved over the past several years. Furthermore, the under-performance
of units we opened in the latter part of 2002 and in 2003 will reduce our
average unit volumes. Changes in our average sales results could cause the price
of our common stock to fluctuate substantially.

Our restaurant expansion strategy focuses primarily on further penetrating
existing markets. This strategy can cause sales in some of our existing
restaurants to decline, which could result in restaurant closures.

In accordance with our expansion strategy, we intend to open new
restaurants primarily in our existing markets. Since we typically draw customers
from a relatively small radius around each of our restaurants, the sales
performance and customer counts for restaurants near the area in which a new
restaurant opens may decline due to cannibalization, which could result in
restaurant closures.

Inclement weather may adversely affect our sales and results of operations.

Our business is subject to seasonal and weather influences on consumer
spending and dining out patterns. Inclement weather may result in reduced
frequency of dining at our restaurants. Customer counts (and consequently
revenues) are generally highest in spring and summer months and lowest during
the winter months because of the high proportion of our restaurants located in
the Northeast where inclement weather affects customer visits.

Our quarterly results may fluctuate and could fall below expectations of
securities analysts and investors due to seasonality and other factors,
resulting in a decline in our stock price.

Our business is subject to significant seasonal fluctuations. Revenues in
our restaurants have historically been higher in the summer months of each year
and lower during the winter months. As a result, our quarterly and yearly


11


results have varied in the past, and we believe that our quarterly operating
results will vary in the future. Other factors such as inclement weather and
unanticipated increases in labor, commodity, energy, insurance or other
operating costs may cause our quarterly results to fluctuate. For this reason,
you should not rely upon our quarterly operating results as indications of
future performance.

Our operations depend on governmental licenses and we may face liability under
"dram shop" statutes.

We are subject to extensive federal, state and local government
regulations, including regulations relating to alcoholic beverage control, the
preparation and sale of food, public health and safety, sanitation, building,
zoning and fire codes. Our business depends on obtaining and maintaining
required food service and/or liquor licenses for each of our restaurants. If we
fail to hold all necessary licenses, we may be forced to delay or cancel new
restaurant openings and close or reduce operations at existing locations. In
addition, our sale of alcoholic beverages subjects us to "dram shop" statutes in
some states. These statutes allow an injured person to recover damages from an
establishment that served alcoholic beverages to an intoxicated person. Although
we take significant precautions to ensure that all employees are trained in the
responsible service of alcohol and maintain insurance policies in accordance
with all state regulations regarding the sale of alcoholic beverages, the misuse
of alcoholic beverages by customers may create considerable risks for us. If we
are the subject of a judgment substantially in excess of our insurance coverage,
or if we fail to maintain our insurance coverage, our business, financial
condition, operating results or cash flows could be materially and adversely
affected. See "Business--Government Regulation" for a discussion of the
regulations with which we must comply.

Our failure or inability to enforce our trademarks or other proprietary rights
could adversely affect our competitive position or the value of our brand.

We own certain common law trademark rights and a number of federal and
international trademark and service mark registrations, and proprietary rights
to certain of our core menu offerings. We believe that our trademarks and other
proprietary rights are important to our success and our competitive position.
We, therefore, devote appropriate resources to the protection of our trademarks
and proprietary rights. The protective actions that we take, however, may not be
enough to prevent unauthorized usage or imitation by others, which might cause
us to incur significant litigation costs and could harm our image or our brand
or competitive position.

We also cannot assure you that third parties will not claim that our
trademarks or offerings infringe the proprietary rights of third parties. Any
such claim, whether or not it has merit, could be time-consuming, result in
costly litigation, cause product delays or require us to enter into royalty or
licensing agreements. As a result, any such claim could have a material adverse
effect on our business, results of operations and financial condition.

We hold significant amounts of relatively illiquid assets and may have to
dispose of them on unfavorable terms.

A certain portion of our assets, such as leasehold improvements and
equipment, is relatively illiquid. These assets cannot be converted into cash
quickly and easily. We may be compelled to dispose of these illiquid assets on
unfavorable terms, which could have an adverse effect on our business.

We face litigation that could have a material adverse effect on our business,
financial condition and results of operations.

On February 5, 2003, a purported shareholder class action complaint was
filed in the United States District Court for the Southern District of New York
(the "Court"), alleging that Cosi and various of our officers and directors and
the underwriter of our IPO violated Sections 11, 12(a)(2) and 15 of the
Securities Act of 1933, as amended, by misstating, and by failing to disclose,
certain financial and other business information (Sheel Mohnot v. Cosi, Inc., et
al., No. 03 CV 812). At least eight additional class action complaints with
substantially similar allegations were later filed. These actions have been
consolidated in In re Cosi, Inc. Securities Litigation (collectively, the
"Securities Act Litigation"). On July 7, 2003, lead plaintiffs filed a
Consolidated Amended Complaint, alleging on behalf of a purported class of
purchasers of our stock allegedly traceable to our November 22, 2002 IPO, that
at the time of the IPO, our offering materials failed to disclose that the funds
raised through the IPO would be insufficient to implement our expansion plan;
that it was improbable that we would be able to open 53 to 59 new restaurants in
2003; that at the time of the IPO, we had negative working capital and therefore
did not have available working


12


capital to repay certain debts; and that the principal purpose for going forward
with the IPO was to repay certain existing shareholders and members of the Board
of Directors for certain debts and to operate our existing restaurants.

The plaintiffs in the Securities Act Litigation generally seek to recover
recessionary damages, expert fees, attorneys' fees, costs of Court and pre- and
post-judgment interest. The underwriter is seeking indemnification from us for
any damages assessed against it in the Securities Act Litigation. The Securities
Act Litigation is at a preliminary stage, and we believe that we have
meritorious defenses to these claims, and intend to vigorously defend against
them.

On September 22, 2003, defendants filed motions to dismiss the Second
Consolidated Amended Complaint in the Securities Act Litigation. Plaintiffs
filed their opposition to defendants' motion to dismiss on October 23, 2003.
Defendants filed reply briefs on November 12, 2003.

We cannot predict what the outcome of these lawsuits will be. It is
possible that we may be required to pay substantial damages or settlement costs
in excess of our insurance coverage, which could have a material adverse effect
on our financial condition or results of operations. We could also incur
substantial legal costs, and management's attention and resources could be
diverted from our business.

We have a new management team that does not have proven success with the
Company.

A significant portion of our senior management team, including our
Executive Chairman, Chief Executive Officer and Chief Financial Officer, has
been in place for only a relatively short period of time. The new executives do
not have previous experience with us and we cannot assure you that they will
fully integrate themselves into our business or that they will effectively
manage our business affairs. Our failure to assimilate the new executives, or
the failure of the new executives to perform effectively, or the loss of any of
the new executives, could have a material adverse effect on our business,
financial condition and results of operations.

Risks Relating to the Food Service Industry

Our business is affected by changes in consumer preferences.

Our success depends, in part, upon the popularity of our food products and
our ability to develop new menu items that appeal to consumers. Shifts in
consumer preferences away from our restaurants or cuisine, our inability to
develop new menu items that appeal to consumers or changes in our menu that
eliminate items popular with some consumers could harm our business.

General economic conditions and the effects of the war on terrorism may cause a
decline in discretionary spending, which would negatively affect our business.

Our success depends to a significant extent on discretionary consumer
spending, which is influenced by general economic conditions and the
availability of discretionary income. Accordingly, we may experience declines in
sales during economic downturns or during periods of uncertainty like that which
followed the September 11, 2001 terrorist attacks on the United States and the
possibility of further terrorist attacks. In addition, economic uncertainty due
to military action overseas, such as the war in Iraq and post-war military,
diplomatic or financial responses, may lead to further declines in sales. Any
material decline in the amount of discretionary spending could have a material
adverse effect on our sales, results of operations, business and financial
condition.

Our success depends on our ability to compete with many food service businesses.

The restaurant industry is intensely competitive and we compete with many
well-established food service companies on the basis of taste, quality and price
of product offered, customer service, atmosphere, location and overall guest
experience. We compete with other sandwich retailers, specialty coffee
retailers, bagel shops, fast-food restaurants, delicatessens, cafes, bars,
take-out food service companies, supermarkets and convenience stores. Our
competitors change with each of the five dayparts (breakfast, lunch, afternoon
coffee, dinner and dessert),


13


ranging from coffee bars and bakery cafes to casual dining chains. Aggressive
pricing by our competitors or the entrance of new competitors into our markets
could reduce our sales and profit margins.

Many of our competitors or potential competitors have substantially
greater financial and other resources than we do, which may allow them to react
to changes in pricing, marketing and the quick service restaurant industry
better than we can. As competitors expand their operations, we expect
competition to intensify. We also compete with other employers in our markets
for hourly workers and may be subject to higher labor costs.

Fluctuations in coffee prices could adversely affect our operating results.

The price of coffee, one of our main products, can be highly volatile.
Although most coffee trades on the commodity markets, coffee of the quality we
seek tends to trade on a negotiated basis at a substantial premium above
commodity coffee pricing, depending on supply and demand at the time of the
purchase. Supplies and prices of green coffee can be affected by a variety of
factors, such as weather, politics and economics in the producing countries. Two
organizations, the Association of Coffee Producing Countries and the
International Coffee Organization, have sought with mixed success to coordinate
production and pricing of coffee among certain countries and to maintain pricing
quotas among coffee producers. An increase in pricing of specialty coffees could
have a significant adverse effect on our profitability. To mitigate the risks of
increasing coffee prices and to allow greater predictability in coffee pricing,
we typically enter into fixed price purchase commitments for a portion of our
green coffee requirements. We cannot assure you that these activities will be
successful or that they will not result in our paying substantially more for our
coffee supply than we would have been required to pay absent such activities.

Changes in food and supply costs could adversely affect our results of
operations.

Our profitability depends in part on our ability to anticipate and react
to changes in food and supply costs. We rely on a single primary distributor of
our food and paper goods. Although we believe that alternative distribution
sources are available, any increase in distribution prices or failure by our
distributor to perform could adversely affect our operating results. In
addition, we are susceptible to increases in food costs as a result of factors
beyond our control, such as weather conditions and government regulations.
Failure to anticipate and adjust our purchasing practices to these changes could
negatively impact our business.

The food service industry is affected by litigation and publicity concerning
food quality, health and other issues, which can cause customers to avoid our
products and result in liabilities.

Food service businesses can be adversely affected by litigation and
complaints from customers or government authorities resulting from food quality,
illness, injury or other health concerns or operating issues stemming from one
restaurant or a limited number of restaurants. Adverse publicity about these
allegations may negatively affect us, regardless of whether the allegations are
true, by discouraging customers from buying our products. We could also incur
significant liabilities if a lawsuit or claim results in a decision against us
or litigation costs, regardless of the result.

Our business could be adversely affected by increased labor costs or labor
shortages.

Labor is a primary component in the cost of operating our business. We
devote significant resources to recruiting and training our managers and
employees. Increased labor costs, due to competition, increased minimum wage or
employee benefits costs or otherwise, would adversely impact our operating
expenses. In addition, our success depends on our ability to attract, motivate
and retain qualified employees, including restaurant managers and staff, to keep
pace with our needs. If we are unable to do so, our results of operations may be
adversely affected.

ITEM 2 PROPERTIES

All of our restaurants are located on leased properties. Each lease
typically has a 10-year base rent period, with various renewal options. Each
lease requires a base rent, and some locations provide for contingent rental
payments. At most locations, we reimburse the landlords for a proportionate
share of either the landlord's taxes or yearly increases in the landlord's
taxes. The following table depicts existing restaurants, by region as of March
1, 2004:


14




Street Address City Date Opened Format
- --------------------------------- -------------------- -------------- -------------

NORTHEAST
103 Pratt Street ................ Hartford, CT October 1994 Cosi(a)
165 East 52nd Street ............ New York, NY February 1996 Cosi Downtown
338 Elm Street .................. New Haven, CT March 1996 Cosi
38 East 45th Street ............. New York, NY February 1997 Cosi Downtown
2160 Broadway ................... New York, NY May 1997 Cosi
11 West 42nd Street ............. New York, NY June 1997 Cosi Downtown
60 East 56th Street ............. New York, NY September 1997 Cosi Downtown
3 World Financial Center ........ New York, NY January 1998 Cosi Downtown
504 Avenue of the Americas ...... New York, NY March 1998 Cosi
55 Broad Street ................. New York, NY March 1998 Cosi Downtown
54 Pine Street .................. New York, NY May 1998 Cosi Downtown
1633 Broadway ................... New York, NY July 1998 Cosi Downtown
61 West 48th Street ............. New York, NY August 1998 Cosi Downtown
133 Federal Street .............. Boston, MA October 1998 Cosi Downtown
257 Park Avenue South ........... New York, NY February 1999 Cosi
685 Third Avenue ................ New York, NY June 1999 Cosi Downtown
53 State Street ................. Boston, MA May 1999 Cosi Downtown
14 Milk Street .................. Boston, MA July 1999 Cosi Downtown
970 Farmington Avenue ........... W. Hartford, CT August 1999 Cosi
461 Park Avenue South ........... New York, NY January 2000 Cosi
50 Purchase Street .............. Rye, NY March 2000 Cosi
320 Park Avenue ................. New York, NY July 2000 Cosi Downtown
841 Broadway .................... New York, NY September 2000 Cosi
15 S. Moger Avenue .............. Mt. Kisco, NY December 2000 Cosi
545 Washington Boulevard ........ Jersey City, NJ May 2001 Cosi Downtown
369 Lexington Avenue ............ New York, NY August 2001 Cosi Downtown
77 Quaker Ridge Road ............ New Rochelle, NY November 2001 Cosi
1298 Boston Post Road ........... Larchmont, NY December 2001 Cosi
471 Mount Pleasant Road ......... Livingston, NJ September 2002 Cosi
29 Washington St ................ Morristown, NJ December 2002 Cosi
498 7th Ave ..................... New York, NY December 2002 Cosi
385 West Main Street ............ Avon, CT December 2002 Cosi
51 East Pallisade ............... Englewood, NJ February 2003 Cosi
700 6th Avenue .................. New York, NY February 2003 Cosi

MID-ATLANTIC
234 South 15th Street ........... Philadelphia, PA September 1996 Cosi
325 Chestnut Street ............. Philadelphia, PA April 1997 Cosi
1350 Connecticut Avenue ......... Washington, DC September 1997 Cosi
1128 Walnut Street .............. Philadelphia, PA December 1997 Cosi
140 South 36th Street ........... Philadelphia, PA August 1998 Cosi
1647 20th Street NW ............. Washington, DC August 1998 Cosi



15




761 Lancaster Avenue ............ Bryn Mawr, PA September 1998 Cosi
3003 N. Charles Street .......... Baltimore, MD December 1998 Cosi (a)
301 Pennsylvania Avenue SE ...... Washington, DC March 1999 Cosi
2050 Wilson Boulevard ........... Arlington, VA April 1999 Cosi
215 Lombard Street .............. Philadelphia, PA May 1999 Cosi
1700 Pennsylvania Avenue ........ Washington, DC August 1999 Cosi Downtown
1700 Market Street .............. Philadelphia, PA September 1999 Cosi Downtown
700 King Street ................. Alexandria, VA May 2000 Cosi
700 11th Street ................. Washington, DC May 2000 Cosi
4250 Fairfax Drive .............. Arlington, VA June 2000 Cosi
1919 M Street ................... Washington, DC September 2000 Cosi
1001 Pennsylvania Avenue NW ..... Washington, DC October 2000 Cosi Downtown
201 South 18th Street ........... Philadelphia, PA October 2000 Cosi
7251 Woodmont Avenue ............ Bethesda, MD December 2000 Cosi
11909 Democracy Drive ........... Reston, VA May 2001 Cosi
King of Prussia Mall ............ King of Prussia, PA November 2001 Cosi
1501 K Street NW ................ Washington, DC December 2001 Cosi Downtown
1875 K Street ................... Washington, DC July 2002 Cosi Downtown
601 Pennsylvania Ave. NW ........ Washington, DC September 2002 Cosi
1275 K Street ................... Washington, DC September 2002 Cosi
295 Main St ..................... Exton, PA November 2002 Cosi
5252 Wisconsin Ave, NW .......... Washington, DC December 2002 Cosi
177 Kentlands Blvd .............. Gaithersburg, MD January 2003 Cosi
1333 H Street, NW ............... Washington DC January 2003 Cosi Downtown

MID-WEST
116 S. Michigan Avenue .......... Chicago, IL September 2000 Cosi
55 E. Grand Street .............. Chicago, IL October 2000 Cosi
230 W. Washington Street ........ Chicago, IL November 2000 Cosi Downtown
203 North LaSalle Street ........ Chicago, IL May 2001 Cosi Downtown
301 South State Street .......... Ann Arbor, MI May 2001 Cosi
1101 Lake Street ................ Oak Park, IL June 2001 Cosi
101 North Old Woodward Avenue ... Birmingham, MI August 2001 Cosi
4074 The Strand West ............ Columbus, OH October 2001 Cosi
25 E. Hinsdale .................. Hinsdale, IL December 2001 Cosi
8775 N. Port Washington Road .... Fox Point, WI December 2001 Cosi
230 West Monroe Street .......... Chicago, IL May 2002 Cosi Downtown
301 East Grand River Avenue ..... East Lansing, MI May 2002 Cosi
30995 Orchard Lake Road ......... Farmington Hills, MI July 2002 Cosi
84 W. Adams Road ................ Rochester Hills, MI September 2002 Cosi
6390 Sawmill Road ............... Columbus, OH September 2002 Cosi
2212 East Main Street ........... Bexley, OH September 2002 Cosi
28674 Telegraph Rd .............. Southfield, MI November 2002 Cosi
1478 Bethel Rd .................. Columbus, OH November 2002 Cosi
233 North Michigan Ave .......... Chicago, IL December 2002 Cosi Downtown
37652 Twelve Mile Road .......... Farmington Hills, MI December 2002 Cosi
15131 LaGrange Rd ............... Orland Park, IL December 2002 Cosi
7166 N. High Street ............. Worthington, OH December 2002 Cosi
28 East Jackson Blvd ............ Chicago, IL January 2003 Cosi Downtown
1310 Polaris Parkway ............ Polaris, OH February 2003 Cosi



16


- ----------

(a) Currently operating as a Xando Coffee and Bar location.

ITEM 3 LEGAL PROCEEDINGS

From time to time, we are a defendant in litigation arising in the
ordinary course of our business, including claims resulting from "slip and fall"
accidents, claims under federal and state laws governing access to public
accommodations, employment related claims and claims from guests alleging
illness, injury or other food quality, health or operational concerns. To date,
none of such litigation, some of which is covered by insurance, has had a
material adverse effect on our consolidated financial position, results of
operations or cash flows.

On February 5, 2003, a purported shareholder class action complaint was
filed in the United States District Court for the Southern District of New York
(the "Court"), alleging that Cosi and various of our officers and directors and
the underwriter of our IPO violated Sections 11, 12(a)(2) and 15 of the
Securities Act of 1933, as amended, by misstating, and by failing to disclose,
certain financial and other business information (Sheel Mohnot v. Cosi, Inc., et
al., No. 03 CV 812). At least eight additional class action complaints with
substantially similar allegations were later filed. These actions have been
consolidated in In re Cosi, Inc. Securities Litigation (collectively, the
"Securities Act Litigation"). On July 7, 2003, lead plaintiffs filed a
Consolidated Amended Complaint, alleging on behalf of a purported class of
purchasers of our stock allegedly traceable to our November 22, 2002 IPO, that
at the time of the IPO, our offering materials failed to disclose that the funds
raised through the IPO would be insufficient to implement our expansion plan;
that it was improbable that we would be able to open 53 to 59 new restaurants in
2003; that at the time of the IPO, we had negative working capital and therefore
did not have available working capital to repay certain debts; and that the
principal purpose for going forward with the IPO was to repay certain existing
shareholders and members of the Board of Directors for certain debts and to
operate our existing restaurants.

The plaintiffs in the Securities Act Litigation generally seek to recover
recessionary damages, expert fees, attorneys' fees, costs of Court and pre- and
post-judgment interest. The underwriter is seeking indemnification from us for
any damages assessed against it in the Securities Act Litigation. On August 22,
2003, lead plaintiffs filed a Second Consolidated Amended Complaint, which was
substantially similar to the Consolidated Amended Complaint. The Securities Act
Litigation is at a preliminary stage, and we believe that we have meritorious
defenses to these claims, and intend to vigorously defend against them.

On September 22, 2003, defendants filed motions to dismiss the Second
Consolidated Amended Complaint in the Securities Act Litigation. Plaintiffs
filed their opposition to defendants' motions to dismiss on October 23, 2003.
Defendants filed reply briefs on November 12, 2003.

We cannot predict what the outcome of these lawsuits will be. It is
possible that we may be required to pay substantial damages or settlement costs
in excess of our insurance coverage, which could have a material adverse effect
on our financial condition or results of operations. We could also incur
substantial legal costs, and management's attention and resources could be
diverted from our business.

ITEM 4 SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

The Company solicited proxies in connection with its 2003 Annual Meeting
of Stockholders, held on November 24, 2003. The outcome of such votes were as
follows:


17


Votes Against Broker
Proposal Votes For or Withheld Abstentions Non-Votes
- ------------------------- ---------- ------------- ----------- ---------

Election of Terry
Diamond as Director 13,792,892 266,876 -- --

Election of Greg
Woolley as Director 13,782,892 276,876 -- --

Ratification of Ernst &
Young as auditors for
2003 13,977,359 77,902 4,507 --

Equity conversion
feature of certain
promissory notes issued
by the Company in
August 2003 and October
2003 with an aggregate
principal amount of
$1.5 million and
approximately $3
million, respectively 8,239,567 208,687 36,487 5,575,027

Investment Agreement
between the Company and
certain of its
stockholders, including
certain stockholders
who are associated with
members of the
Company's Board of
Directors and one of
its former directors 8,322,656 122,726 39,659 5,574,727

Amendment to the
Company's Amended and
Restated Certificate of
Incorporation to
decrease the number of
authorized shares of
common and preferred
stock 8,344,075 120,114 20,522 5,575,027

Amendment to the
Company's Amended and
Restated Certificate of
Incorporation to
effectuate a
one-for-five reverse
stock split 13,379,637 674,904 5,277 --

Authorization to the
Board of Directors to
effect a repricing of
certain issued and
outstanding options 7,470,418 1,002,448 11,875 5,575,027

Amendment to the
Company's Amended and
Restated Stock
Incentive Plan to
extend the duration of
the plan 7,813,390 654,899 16,452 5,575,027

As the above vote counts indicate, all proposals were approved except for
the amendment to the Company's Amended and Restated Certificate of Incorporation
to decrease the number of authorized shares of common and preferred stock.


18


PART II

ITEM 5 MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

(I) MARKET INFORMATION.

On November 22, 2002 the Company's common stock began trading on The
Nasdaq National Market under the symbol "COSI." Prior to that time, there was no
public trading market for the Company's common stock. The following table sets
forth the high and low sale prices as reported by Nasdaq for the fiscal periods
indicated.

2002 High Low
- --------------------------------------------------------------- ------ -----
Fourth Quarter (beginning November 22) ........................ $10.93 $5.47

2003 High Low
- --------------------------------------------------------------- ------ -----
First Quarter ................................................. $6.08 $1.66
Second Quarter ................................................ $2.22 $0.95
Third Quarter ................................................. $3.79 $1.30
Fourth Quarter ................................................ $3.31 $1.70

On March 23, 2004, the last sale price for the Common Stock, as reported on the
Nasdaq National Market System, was $5.00.

(II) HOLDERS.

On March 2, 2004, the Company had 205 holders of record of its Common
Stock.

(III) DIVIDENDS.

The Company has never paid cash dividends on its capital stock and does
not intend to pay cash dividends in the foreseeable future.

(IV) SECURITIES AUTHORIZED FOR ISSUANCE UNDER EQUITY COMPENSATION PLANS.



Equity Compensation Plan Information

Number of Securities
Remaining available for
Number of Securities to Weighted-Average Future Issuance under
be Issued upon Exercise Exercise Price of Equity Compensation Plans
of Outstanding Options, Outstanding Options, (Excluding Securities
Plan Category Warrants and Rights Warrants and Rights Reflected in Column (a))
- ------------------------------- ----------------------- -------------------- -------------------------

(a) (b) (c)

Equity Compensation Plans
Approved by Security Holders 4,419,549 $7.18 5,428,917

Equity Compensation Plans Not
Approved by Security Holders -- -- --



19


(V) RECENT SALES OF UNREGISTERED SECURITIES

(A) ISSUANCES OF SHARES OF COMMON STOCK.

On December 23, 2003, the Company issued an aggregate of 1,404,399 shares
of common stock, at a purchase price of $1.50 per share, to four investors
pursuant to an investment agreement entered into in connection with the
Company's rights offering in reliance upon the exemption from registration
provided pursuant to Section 4(2) of the Securities Act.

On December 29, 2003, the Company issued an aggregate of 3,013,336 shares
of common stock, at a purchase price of $1.50 per share, to three investors
pursuant to the conversion of convertible promissory notes pursuant to an
investment agreement entered into in connection with the Company's rights
offering in reliance upon the exemption from registration provided pursuant to
Section 4(2) of the Securities Act.

(B) ISSUANCES AND EXERCISES OF WARRANTS.

On November 21, 2003, the Company sold 23,234 shares of its Common Stock
to five existing shareholders for an aggregate consideration of $232.34 pursuant
to the exercise of outstanding warrants.

On December 8, 2003, the Company sold 308 shares of its Common Stock to an
existing shareholder for an aggregate consideration of $3.08 pursuant to the
exercise of outstanding warrants.

On December 11, 2003, the Company sold 314 shares of its Common Stock to
an existing shareholder for an aggregate consideration of $3.14 pursuant to the
exercise of outstanding warrants.

(VI) USE OF PROCEEDS

We registered and sold 5,555,556 shares of our common stock, par value
$0.01, to the public at an aggregate offering price of $38,888,892 or $7.00 per
share pursuant to registration statement No. 333-86390, which was declared
effective on November 21, 2002. The offering has terminated. The lead
underwriter of the offering was William Blair & Company, LLC. Through December
29, 2003, we incurred the following expenses in connection with our initial
public offering:

In $ Millions
Gross Proceeds $38.9
Underwriter's Commissions (2.7)
Other costs of issuance paid by the Company (3.4)
-------------
Net Proceeds to the Company $32.8
=============

The net offering proceeds to us through December 29, 2003 after deducting
the total expenses above were approximately $32.8 million.


20




Intended Use Of Actual Use of
Proceeds as stated in Proceeds through
In $ Millions prospectus December 29, 2003
- ---------------------------------------------------------------------------------------------

Develop new restaurants and maintain and
remodel existing restaurants $19.6 $12.6
Prepay outstanding 13% senior subordinated
notes due 2006 6.6 6.6
Retire all outstanding 12% senior secured notes 7.5 7.5
Fund operating losses -- 6.1



21


ITEM 6 SELECTED CONSOLIDATED FINANCIAL DATA

The following selected consolidated financial data should be read in conjunction
with the consolidated financial statements and notes thereto included in Item 8
of Part II, "Financial Statements and Supplementary Data," and the information
contained herein in Item 7 of Part II, "Management's Discussion and Analysis of
Financial Condition and Results of Operations." Historical results are not
necessarily indicative of future results.



FISCAL YEAR
---------------------------------------------------------------------------
2003 2002 2001 2000 1999
(in thousands, except per share data)

Statement of Operations
Data:
Net sales..................... $ 107,257.4 $ 84,424.2 $ 70,184.1 $ 51,222.8 $ 37,262.2
Costs and expenses:
Cost of goods sold.......... 29,713.9 22,697.5 18,791.7 13,844.0 10,838.5
Restaurant operating
expenses.................. 67,673.3 50,852.7 45,114.5 32,172.9 22,236.2
------------ ------------ ------------ ------------ ------------
Total costs of sales........ 97,387.2 73,550.2 63,906.2 46,016.9 33,074.7
------------ ------------ ------------ ------------ ------------
General and administrative
expenses.................. 23,168.0 17,811.7 18,361.5 14,774.2 14,024.3
Depreciation and
amortization.............. 7,656.7 5,851.2 6,690.0 6,158.1 3,155.2
Restaurant pre-opening
expenses.................. 389.8 1,845.1 1,438.8 1,409.5 661.4
Provision for losses on asset
impairments and disposals. 8,531.8 1,056.5 8,486.3 5,847.5 4,208.7
Lease termination costs..... (3,391.2) (1,165.0) 6,410.7 477.3 3,437.1
Merger costs and related
expenses.................. -- -- -- -- 8,958.7
Stock compensation.......... -- -- -- -- 4,512.6
------------ ------------ ------------ ------------ ------------
Operating income (loss)....... (26,484.9) (14,525.5) (35,109.4) (23,460.7) (34,770.5)
Other income (expense):
Interest income............. 40.5 98.3 340.5 441.4 478.6
Interest expense............ (226.3) (1,192.6) (527.5) (210.7) (206.1)
Amortization of Deferred
Financing Costs............. (90.5) (549.0) (126.9) -- --
Loss on Extinguishment of
debt........................ -- (5,083.2) -- -- --
Other income (expense)...... 112.0 380.9 -- -- --
------------ ------------ ------------ ------------ ------------
Total other income (expense),
net....................... (164.3) (6,345.6) (313.9) 230.7 272.5
------------ ------------ ------------ ------------ ------------
Net income (loss)............. (26,649.2) (20,871.1) (35,423.3) (23,230.0) (34,498.0)
Preferred stock dividends..... -- (8,193.6) (6,678.1) (4,219.7) (2,561.3)
------------ ------------ ------------ ------------ ------------
Net income (loss) attributable
to common stockholders...... $ (26,649.2) $ (29,064.7) $ (42,101.4) $ (27,449.7) $ (37,059.3)
============ ============ ============ ============ ============
Net income (loss) per common
share:
Basic and diluted........... $ (1.54) $ (5.04) $ (9.34) $ (6.09) $ (8.79)
------------ ------------ ------------ ------------ ------------
Shares used in computing net
income (loss) per common share
(in thousands) Basic and
diluted..................... 17,304 5,763 4,507 4,504 4,215
------------ ------------ ------------ ------------ ------------



22





Selected Balance Sheet
Data
Cash and cash equivalents..... $ 7,957.0 $ 13,032.3 $ 4,469.6 $ 5,062.9 $ 6,985.7
Total assets.................. 46,502.4 66,243.1 35,388.4 32,065.8 25,856.6
Total debt and capital lease
obligations................. 391.2 1,648.5 11,180.0 4,435.8 1,645.6
Mandatorily redeemable preferred
stock....................... -- -- 92,289.3 61,695.3 35,020.5
Total common stockholder's
equity (deficit)............ 25,009.2 39,327.0 (88,979.9) (48,275.3) (20,825.7)
Selected Statement of Cash
Flow Data:
Cash flow from operating
activities.................. (11,749.9) (5,812.7) (12,382.2) (8,539.1) (8,539.7)
Cash flow from investing
activities.................. (3,392.5) (27,464.2) (20,267.9) (18,347.7) (14,742.3)
Cash flow from financing
activities.................. $ 10,067.2 $ 41,839.7 $ 32,056.8 $ 24,964.0 $ 23,773.2
Selected Operating Data:
Restaurants open at end of
period...................... 89 91 67 52 36



23


ITEM 7 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

The following discussion of our financial condition and results of
operations should be read in conjunction with our financial statements and their
notes appearing elsewhere in this prospectus.

OVERVIEW

Our objective is to build a nationwide system of distinctive restaurants
that generate attractive unit economics by appealing to a broad range of
customers. During fiscal 2003, we experienced lower sales and operating profits
than we had projected, mostly related to underperformance at new restaurants
opened in the second half of 2002 and in the first quarter of 2003 and severe
winter weather in the Northeast. In addition, our cash position prior to
December 29, 2003 was adversely impacted by the payment of costs associated with
restaurants in our development pipeline that we decided not to open in addition
to stores that we decided to close. As a result, the Company incurred a loss of
$26.6 million and used cash in operating activities of $11.8 million for the
fiscal year ended December 29, 2003. Our cash balances as of December 29, 2003
were positively impacted by the consummation of the rights offering described
below. As of December 29, 2003, cash and cash equivalents were $8.0 million and
working capital was a deficit of $3.8 million.

As of March 1, 2004, we own and operate 88 fast casual restaurants in
eleven states and the District of Columbia. Cosi restaurants are all-day cafes
that feature signature bread and coffee products in an environment we adjust
appropriately throughout the day. The majority of our restaurants offer
breakfast, lunch, afternoon coffee, dinner and dessert menus.

In 2003, we announced our intention to incorporate a franchising and area
developer model into our business strategy. We conducted a thorough study of our
customers and our most attractive potential markets and at the same time,
redefined and clarified our brand positioning. Subsequently, we developed a
store design prototype that improves the guest experience. This prototype was
unveiled in Avon, CT in March 2004. In addition, we developed the franchising
program and infrastructure.

We operate our restaurants in two formats: Cosi and Cosi Downtown. The
majority of our restaurants offer our signature bread and coffee products for
breakfast, lunch and afternoon coffee in a counter service format. After 5 p.m.,
our Cosi restaurants add table service and offer dinner and dessert in a casual
dining format. Cosi Downtown restaurants, which are located in non-residential
central business districts, close for the day in the early evening. The
atmosphere of Cosi is appropriately managed for each daypart by changing the
music and lighting throughout the day. Our restaurants are located in a wide
range of markets and trade areas, including business districts and residential
communities in both urban and suburban locations. By operating in multiple
dayparts, we believe we are able to maximize revenues and leverage both
development and operating costs.

We opened 17 new restaurants in fiscal 2001, 25 new restaurants in fiscal
2002 and 6 new restaurants in the first quarter of fiscal 2003. No new
restaurants were opened in the last three quarters of fiscal 2003. In fiscal
2001, we closed one restaurant in addition to our World Trade Center restaurant,
our World Trade Center kiosk and our World Financial Center restaurant, which
were closed due to the events of September 11th in fiscal 2001. We closed one
restaurant in the first quarter of fiscal 2002, which was not suited for
remodeling to our current prototype, and we closed 8 under-performing
restaurants in fiscal 2003, three in the first quarter of fiscal 2003, three in
the third quarter of 2003 and 2 in the fourth quarter of 2003. Subsequent to
December 29, 2003 we closed one underperforming restaurant and have identified 4
additional units, which we believe can improve performance. If such improvements
do not occur, we may close some or all of these restaurants, which would result
in additional impairment charges and lease termination charges. Our World
Financial Center restaurant re-opened on September 9, 2002 and as of March 1,
2004, we operate 88 restaurants.


24


2001 2002 2003
------------ ------------ ---------
Restaurants open at beginning of period.... 53(a) 67 91
Restaurants opened......................... 17 25(b) 6
Restaurants closed......................... 3(a)(b) 1 8
Restaurants open at end of period.......... 67 91 89

- ----------

(a) Includes Kiosk location formerly operated in World Trade Center Plaza.

(b) Excludes World Financial Center location, which closed September 11, 2001,
and re-opened September 9, 2002.

Our financial performance in fiscal 2001 and fiscal 2002 was adversely
affected by the results of the 16 restaurants that we operated in New York
Central Business District locations. These restaurants have high, market
specific, fixed expenses and were disproportionately impacted by the economic
recession in 2001 and 2002 and the events of September 11, 2001.

CRITICAL ACCOUNTING POLICIES

Our consolidated financial statements and the notes to our consolidated
financial statements contain information that is pertinent to management's
discussion and analysis of financial conditions and results of operations. The
preparation of financial statements in conformity with accounting principles
generally accepted in the United States requires management to make estimates
and assumptions that affect the reported amounts of assets and liabilities and
disclosures of contingent assets and liabilities. We believe the following
critical accounting policies involve additional management judgment due to the
sensitivity of the methods, assumptions and estimates necessary in determining
the related asset and liability amounts.

Statement of Financial Accounting Standards ("SFAS") 144, "Accounting for
the Impairment or Disposal of Long-Lived Assets," supercedes SFAS 121,
"Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to
be Disposed of," and APB Opinion No. 30, "Reporting Results of Operations
Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary,
Unusual and Infrequently Occurring Events and Transactions." SFAS 144 retains
the fundamental provisions of SFAS 121 for recognition and measurement of
impairment, but amends the accounting and reporting standards for segments of a
business to be disposed of. We adopted the provisions of this statement
beginning in fiscal 2002. SFAS 144 requires management judgments regarding the
future operating and disposition plans for marginally performing assets, and
estimates of expected realizable values for assets to be sold. Actual results
may differ from those estimates. The application of SFAS 144, and previously
SFAS 121, has affected the amount and timing of charges to operating results
that have been significant in recent years. We evaluate possible impairment at
the individual restaurant level and record an impairment loss whenever we
determine impairment factors are present. We have developed and implemented an
operational improvement plan, and we undertake impairment reviews periodically.
We consider a history of restaurant operating losses to be the primary indicator
of potential impairment for individual restaurant locations. We have identified
certain units that have been impaired and recorded charges of approximately $6.6
million (related to 14 restaurants), and $1.1 million (related to two
restaurants), $7.2 million (related to 14 restaurants, including one damaged in
the events of September 11, 2001), in the statements of operations for 2003,
2002, and 2001, respectively. During 2003, the Company recorded a charge of
approximately $6.6 million for 15 restaurants that the undiscounted cash flows
did not recover the net book value of the fixed assets. The Company has
estimated minimal salvage value for the equipment (tables, chairs, etc.), which
can be sold or used in new stores. In addition, a charge of $1.3 million was
taken for the write-off of fixed assets for restaurants in the pipeline the
Company determined not to open, as well as $0.6 million related to the closure
of three stores. A lack of improvement at the 4 restaurants we are monitoring,
or deteriorating results at other restaurants, could result in additional
impairment changes. Historically, we have not recorded material additional
impairment charges subsequent to the initial determination of impairment.


25


For all exit activities prior to December 31, 2002, we estimated our
likely liability under contractual leases for restaurants that have been, or
will be, closed. Such estimates have affected the amount and timing of charges
to operating results that have been significant in recent years and are impacted
by management's judgments about the time it may take to find a suitable
subtenant or assignee, or the terms under which a termination of the lease
agreement may be negotiated with the landlord.

In June 2002, the FASB issued SFAS 146, "Accounting for Costs Associated
with Exit or Disposal Activities," which addresses accounting for restructuring,
discontinued operation, plant closing or other exit or disposal activity. SFAS
146 requires companies to recognize costs associated with exit or disposal
activities when they are incurred, rather than at the date of a commitment to an
exit or disposal plan. SFAS 146 has been applied prospectively to exit or
disposal activities initiated after December 31, 2002. For fiscal 2003, we have
recognized $4.5 million of lease termination income related to the reversal of
certain lease termination accruals where we were able to exit the lease on a
more favorable basis than previously anticipated, which was partially offset by
charges of $1.1 million for stores closed in 2003 resulting in a net reversal of
$3.4 million.

In December 2002, the FASB issued SFAS 148, "Accounting for Stock-Based
Compensation -- Transition and Disclosure." SFAS 148 amends SFAS 123,
"Accounting for Stock-Based Compensation," to provide alternative methods of
transition for a voluntary change to the fair value based method of accounting
for stock-based employee compensation. In addition, SFAS 148 amends the
disclosure requirements of SFAS 123 to require more prominent disclosures in
both annual and interim financial statements about the method of accounting for
stock-based employee compensation and the effect of the method used on reported
results. The additional disclosure requirements of SFAS 148 are effective for
fiscal years ending after December 15, 2002, and have been incorporated into the
accompanying financial statements and footnotes. We have elected to continue to
follow the intrinsic value method of accounting as prescribed by APB 25 to
account for employee stock options. Pursuant to a stock option repricing
approved by shareholders, on December 29, 2003, 1,364,326 options with exercise
prices ranging from $2.37 to $12.25 were repriced at $2.26 per share. In
accordance with APB 25, these option are subject to variable accounting, which
may result in material charges in the future.

We have recorded a full valuation allowance to reduce our deferred tax
assets related to net operating loss carry forwards. A positive adjustment to
income will be required in future years if we determine that we could realize
these deferred tax assets.

NET SALES

Our sales are composed almost entirely of food and beverage sales.

COMPARABLE RESTAURANT SALES

In calculating comparable restaurant sales, we include a restaurant in the
comparable restaurant base after it has been in operation for 15 full months. At
fiscal year end 2003, 2002, and 2001, there were 70, 57 and 40 restaurants in
the comparable restaurant base, respectively.

COSTS AND EXPENSES

Cost of goods sold. Cost of goods sold is composed of food and beverage
costs. Food and beverage costs are variable and increase with sales volume.

Restaurant operating expenses. Restaurant operating expenses include
direct hourly and management wages, bonuses, taxes and benefits for restaurant
employees, and other direct restaurant level operating expenses including the
cost of supplies, restaurant repairs and maintenance, utilities, rents and
related occupancy costs.

General and administrative expenses. General and administrative expenses
include all corporate and administrative functions that support our restaurants
and provide an infrastructure to facilitate our future growth. Components of
these expenses include executive management; supervisory and staff salaries,


26


bonuses and related taxes and employee benefits; travel; information systems;
training; support center rent and related occupancy costs and professional and
consulting fees. The salaries, bonus and employee benefits costs included as
general and administrative expenses are generally more fixed in nature and do
not vary directly with the number of restaurants we operate.

Depreciation and amortization. Depreciation and amortization principally
includes depreciation on restaurant assets.

Restaurant pre-opening expenses. Restaurant pre-opening expenses, which
are expensed as incurred, include the costs of recruiting, hiring and training
the initial restaurant work force, travel, the cost of food and labor used
during the period before opening, the cost of initial quantities of supplies and
other direct costs related to the opening of, or remodeling of, a restaurant.

Our fiscal year ends on the Monday falling nearest to December 31st.
Fiscal years 2001, 2002, and 2003 each included 52 weeks.

RESULTS OF OPERATIONS

Our operating results for fiscal years 2001, 2002 and 2003, expressed as a
percentage of sales, were as follows:

------------------------------
2001 2002 2003
------- ------- -------
Net Sales....................... 100.0% 100.0% 100.0%
Costs and Expenses
Cost of goods sold.............. 26.8% 26.9% 27.7%
Restaurant operating expenses... 64.3% 60.2% 63.1%
------- ------- -------
Total costs of sales............ 91.1% 87.1% 90.8%
General and administrative
expenses...................... 26.2% 21.1% 21.6%
Depreciation and amortization... 9.5% 6.9% 7.1%
Restaurant pre-opening expenses. 2.1% 2.2% 0.4%
Provision for losses on asset
impairments and disposals..... 12.1% 1.3% 8.0%
Lease termination costs......... 9.1% (1.4)% (3.2)%
------- ------- -------
Operating income (loss)......... (50.0)% (17.2)% (24.7)%
Other income (expense)
Interest income................. 0.5% 0.1% --
Interest expense................ (0.9)% (1.4)% (0.2)%
Amortization of deferred financing
costs......................... (0.1)% (0.7)% --
Loss on early extinguishment of
debt.......................... -- (6.0)% --
Other income (expense).......... -- 0.5% 0.1%
------- ------- -------
Total other income (expense),
net.......................... (0.4)% (7.5)% (0.1)%
------- ------- -------
Net income (loss)............... (50.5)% (24.7)% (24.8)%


27


The following table contains selected unaudited statement of operations
information for each quarter of fiscal 2002 and 2003. The Company believes that
the following information reflects all normal recurring adjustments necessary
for a fair presentation of the information for the periods presented. The
operating results for any quarter are not necessarily indicative of results for
any future period. Unaudited quarterly results were as follows:



2002 2003
(in thousands, except per share data)
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
---------- ---------- ---------- ---------- ---------- ---------- ---------- ----------

Net sales ............... $ 18,052.1 $ 20,919.9 $ 22,085.5 $ 23,366.7 $ 25,654.4 $ 28,936.4 $ 27,539.3 $ 25,127.3
Cost of goods sold ...... 4,853.4 5,645.6 5,861.5 6,337.0 7,316.5 8,172.5 7,515.4 6,709.5
Restaurant operating
expenses ............... 11,127.0 12,366.5 13,160.6 14,198.6 16,801.2 17,818.9 17,442.3 15,610.9
Total costs of sales .... 15,980.4 18,012.1 19,022.1 20,535.6 24,117.7 25,991.4 24,957.7 22,320.4
General and
administrative
expenses ............... 4,620.3 4,227.6 4,051.7 4,912.1 7,925.2 4,435.4 3,502.1 7,305.3
Depreciation and
amortization ........... 1,210.3 1,335.5 1,602.2 1,703.2 1,958.6 1,994.4 1,862.8 1,840.9
Restaurant pre-opening
expenses ............... 111.4 286.1 542.3 905.3 349.1 -- 32.2 8.5
Provision for losses on
asset impairments and
disposals .............. -- 7.3 -- 1,049.2 2,568.0 2,790.8 339.9 2,833.1
Lease termination
costs .................. -- -- -- (1,165.0) 257.1 -- (602.8) (3,045.6)
Operating
income(loss) ........... (3,870.3) (2,948.7) (3,132.8) (4,573.7) (11,521.3) (6,275.6) (2,552.6) (6,135.4)
Interest income ......... 29.9 32.4 20.0 16.0 25.2 10.4 4.2 0.7
Interest expense ........ (301.4) (245.6) (232.5) (413.1) (47.0) (50.9) (58.4) (70.0)
Amortization of deferred
financing cost & debt
discount ............... (86.4) (62.4) (230.5) (169.7) (25.0) (29.8) (28.7) (7.0)
Loss on Early
Extinguishment of
Debt ................... -- -- -- (5,083.2) -- -- -- --
Other income(expense) ... -- -- 380.4 .5 -- -- 99.0 13.0
Net income (loss) ....... (4,228.2) (3,224.3) (3,195.4) (10,223.2) (11,568.1) (6,345.9) (2,536.5) (6,198.7)
Preferred stock
dividends .............. (1,960.5) (2,383.4) (2,432.8) (1,416.9) -- -- -- --
Net income
(loss)attributable to
common stockholders .... (6,188.7) (5,607.7) (5,628.2) (11,640.1) (11,568.1) (6,345.9) (2,536.5) (6,198.7)
Net income (loss) per
common share ........... $ (1.37) $ (1.23) $ (1.24) $ (1.23) $ (0.70) $ (0.38) $ (0.14) $ (0.34)
Shares used in computing
net loss per common
share (in thousands) ... 4,527 4,544 4,545 9,434 16,574 16,824 17,710 18,110



FISCAL YEAR 2003 VS FISCAL YEAR 2002

NET SALES

Sales increased $22.8 million, or 27.0%, to $107.3 million in 2003, from
$84.4 million in fiscal 2002. This increase was primarily due to the full period
contribution of sales from the 20 restaurants opened during fiscal 2002, from
sales of 6 restaurants opened during the first quarter of fiscal 2003 and from
an increase in comparable restaurant sales.

In fiscal 2003, comparable restaurant sales increased 4.7%. In our
comparable restaurants, in fiscal 2003, our transaction count increased 3.5% and
our average check increased 1.2% compared to last year.

During the third quarter of 2003, we identified 22 restaurants that had
insufficient profit contribution from the breakfast daypart. As a result, we
closed those restaurants during the breakfast daypart. While these breakfast
closures will have a negative impact on our sales growth going forward, we
believe that the closures will improve our future profitability. However, there
can be no assurances that this action will have a positive impact on our
profitability.


28


COSTS AND EXPENSES

Cost of goods sold. In fiscal 2003, cost of goods sold increased $7.0
million, or 30.8% to $29.7 million, from $22.7 million in 2002. As a percentage
of sales, cost of goods sold increased to 27.7% of sales in fiscal 2003, from
26.9% in fiscal 2002. The increase in cost of goods sold as a percentage of
sales this year was primarily due to a shift in our sales mix in 2003 when
compared to 2002 as a percentage of sales and an increase in produce costs in
the second quarter of fiscal 2003. Our food sales have a higher cost of sales
when compared to our beverage sales. During fiscal 2003, food sales increased to
75.9% of total sales, from 70.7% during fiscal 2002, with an offsetting
reduction in our beverage sales, which were 24.1% of total sales during fiscal
2003, compared to 29.3% during fiscal 2002. Additionally, for most of the first
quarter of fiscal 2002 our menu prices were higher than they were in 2003,
contributing to lower cost of goods sold, as a percentage of sales in 2002, when
compared to 2003.

Also, within the food category, we have seen an increase in the percentage
of sales of salads during 2003. In fiscal 2003, sandwiches declined to 31.4% of
total sales, from 34.8% in fiscal 2002 and salads increased to 23.0% of sales
from 12.3% in fiscal 2002. Produce costs were higher in the second quarter this
year when compared to last year due to the adverse weather conditions in the
spring and increased demand for produce. These higher produce costs, combined
with the disproportionate increase in our salad sales also contributed to the
increase in cost of goods sold. Late in the second quarter we adjusted our menu
prices for salads upward in order to more appropriately price our salad products
versus our competitors' prices. In the second and third quarter of 2003,
management shifted the Company's standard in tracking actual versus theoretical
cost of goods sold to a fixed dollar standard from a variable percentage of
revenue. This fixes the dollar budget, resulting in improved accountability and
performance measurements by our operating team. With this new standard, the
company's cost of goods sold as a percentage of sales decreased to 26.7% in the
4th quarter from 28.0% in the first three quarters of fiscal 2003, an
improvement of 1.3% as a percentage of sales.

Restaurant operating expenses. Restaurant operating expenses increased by
$16.8 million, or 33.0%, to $67.7 million in fiscal 2003, from $50.9 million in
fiscal 2002. This increase is primarily due to the increase in the number of
restaurants in operation this year versus last year. As a percentage of sales,
restaurant operating expenses increased to 63.1% of sales in fiscal 2003, from
60.2% in fiscal 2002. This increase, as a percentage of sales, was primarily due
to increases in labor costs as a percentage of sales due to sales performance of
new stores opened subsequent to the second quarter of 2002 that was less than
management anticipated.

General and administrative costs. General and administrative costs
increased by $5.4 million, or 30.1%, to $23.2 million in fiscal 2003, from $17.8
million in fiscal 2002. This increase is primarily due to a $3.6 million
employee severance charge recorded in the current year as well as amortization
of deferred compensation of $0.9 million. As a percentage of sales, general and
administrative costs increased to 21.6% of sales in fiscal 2003 from 21.1% in
fiscal 2002.

Depreciation and amortization. In fiscal year 2003, depreciation and
amortization increased $1.8 million, or 30.9%, to $7.7 million, from $5.9
million in fiscal 2002. This increase was primarily due to additional
depreciation expense for restaurants opened subsequent to the third quarter of
fiscal 2002. As a percentage of restaurant sales, depreciation and amortization
increased to 7.1% of sales in fiscal 2003, compared to 6.9% of sales in fiscal
2002. This increase, as a percentage of sales, is primarily due to the lower per
unit sales performance in restaurants opened since the second quarter of fiscal
2002.

Restaurant pre-opening expenses. Restaurant pre-opening expenses decreased
$1.4 million to $0.4 million in fiscal 2003, from $1.8 million in fiscal 2002.
As a percentage of restaurant sales, restaurant pre-opening expenses decreased
1.9% to 0.3% of sales in fiscal 2003, from 2.2% of sales in fiscal 2002. This
decrease is due to the decrease in the number of new restaurants opened or
remodeled in fiscal 2003. Six new restaurants were opened and one remodeled in
fiscal 2003 compared to 25 new restaurants and nine remodeled restaurants opened
in fiscal 2002.


29


Loss on impairment of property and equipment and restaurant disposals. We
have recognized $8.5 million of asset impairment and store disposal costs in
fiscal 2003. Of this, approximately $0.6 million represents charges related to
the closure of three under performing restaurants during the first quarter,
approximately $1.3 million were charges taken on twenty-five locations which
were in our development pipeline but have been cancelled, and approximately $6.6
million represents impairment charges taken on fourteen underperforming
restaurants, three of which have been identified for closure. In 2002, we
recognized $1.1 million of asset impairment costs (related to two
underperforming restaurants).

Lease termination costs. In fiscal 2003, we have recognized $4.5 million
of lease termination income related to the reversal of certain lease termination
accruals where we were able to exit the lease on a more favorable basis than
previously anticipated, which was partially offset by charges of $1.1 million
for stores closed in 2003 resulting in a net reversal of $3.4 million. In 2002,
we recorded a credit of $1.2 million, as we revised our estimates of the
expected cost to terminate leases on locations that are closed, or are expected
to close.

We announced previously that our Board of Directors had concluded that the
Company's financial performance would be strengthened by closing in an orderly
fashion as many as thirteen of the Company's restaurants, three of which were
closed in the first quarter of fiscal 2003, three of which were closed in the
third quarter of fiscal 2003 and two of which were closed in the fourth quarter
of fiscal 2003. Another store has shown dramatic improvement in sales and has
been taken off the disposition list, leaving four stores on the list. Future
closings are dependent on our ability to improve operations in those stores and
if unsuccessful to negotiate acceptable terms with our landlords to terminate
the leases for those units, and on our ability to locate acceptable sub-tenants
or assignees for the leases at those locations. Moreover, future closings may
result in additional lease termination costs. There can be no assurances that we
will be successful in negotiating terms that will enable us to close additional
underperforming units.

Interest income and expense. During fiscal 2003 and fiscal 2002, interest
income was less than $0.01 million. Fiscal 2003 interest expense has decreased
$1.0 million to $0.2 million in fiscal 2003 from $1.2 million in fiscal 2002.
The decrease in interest expense is primarily due to the repayment of borrowings
under our 13% senior subordinated notes due 2006, which were outstanding during
the first nine months of fiscal 2002. Those notes were repaid in December 2002
with proceeds from our initial public offering.

Amortization of deferred financing costs. During fiscal 2002, we recorded
$0.4 million in amortization of deferred financing costs, and accretion of debt
discount on our senior secured credit facility, our senior subordinated credit
facility and on our equipment loan credit facility. This compares to $0.1
million recorded fiscal 2003, primarily related to our equipment loan credit
facility. The decrease is due to the repayment of our senior subordinated notes
in connection with our initial public offering in November 2002.

Other income. In fiscal 2003 we recorded $0.1 million of other income
primarily relating to final content loss insurance proceeds received for the
World Financial Center. In fiscal 2002, we recorded $0.4 million of other
income, principally the receipt of business interruption proceeds related to our
World Financial Center restaurant, which was closed from September 11, 2001
until early September 2002.

FISCAL YEAR 2002 VS. FISCAL YEAR 2001

NET SALES

Sales increased $14.2 million, or 20.3%, to $84.4 million in 2002, from
$70.2 million in fiscal 2001. This increase was primarily due to the full period
contribution of sales from restaurants opened in fiscal 2001, from sales of
restaurants opened in 2002 and from an increase in comparable restaurant sales
of 4%. This was partially offset by the loss of our World Trade Center
restaurant and the closure of our World Financial Center restaurant due to the
events of September 11, 2001. Our World Financial Center restaurant reopened in
September 2002. Additionally, one restaurant was not suited for remodeling to
our current prototype and was closed during the period. Comparable restaurant
sales were adversely affected by the effect of the economic downturn on our New
York City Central Business District restaurants, the effect of


30


September 11, 2001, on all of our restaurants and the reduction of our menu
pricing during the first quarter of fiscal 2002. Excluding the New York City
Central Business District restaurants, comparable restaurant sales increased 9%
for the year. This increase was driven by the sales performance of the six
remodeled restaurants that were open for the full period and the eight
restaurants that were remodeled during the period, all of which were remodeled
to incorporate our full product line.

COSTS AND EXPENSES

Cost of goods sold. Cost of goods sold increased $3.9 million, or 20.8%,
to $22.7 million in fiscal 2002, from $18.8 million in fiscal 2001. As a
percentage of sales, cost of goods sold increased to 26.9% of sales in fiscal
2002, from 26.8% in fiscal 2001. The increase in cost of goods sold as a
percentage of sales was primarily due to the reduction in our menu pricing
during the first quarter of fiscal 2002 and to a shift in our sales mix due to
the expansion of our food offering in 2002. During the year, food sales
increased to 70.7% of total sales, from 66.2% in fiscal 2001, with an offsetting
reduction in our beverage sales, which were 29.3% of total sales, compared to
33.8% in fiscal 2001. Our food sales have a higher cost of sales when compared
to our beverage sales. These increases were partially offset by improvements in
our food costs, as a percentage of food sales, as we were able to reduce our
ingredient costs through better purchasing and through menu changes.

Restaurant operating expenses. Restaurant operating expenses increased by
$5.7 million, or 12.7%, to $50.8 million in fiscal 2002, from $45.1 million in
fiscal 2001. This increase is primarily due to the increase in the number of
restaurants in operation this year. As a percentage of sales, restaurant
operating expenses decreased to 60.2% of sales in fiscal 2002, from 64.3% in
fiscal 2001. This reduction was primarily due to reductions in our labor costs.

General and administrative costs. General and administrative costs
decreased by $0.6 million, or 3.0%, to $17.8 million in fiscal 2002, from $18.4
million in fiscal 2001. As a percentage of sales, general and administrative
costs decreased to 21.1% of sales in fiscal 2002, from 26.2% of sales in fiscal
2001. The decrease as a percentage of sales was primarily due to sales leverage
against these costs. General and administrative costs in 2001 included
approximately $0.8 million of one-time expenses, including severance payments
related to the continued enhancement of our management team. Excluding these
one-time costs from 2001, our general and administrative costs were essentially
held flat in 2002.

Depreciation and amortization. Depreciation and amortization decreased
$0.8 million, or 12.5%, to $5.9 million in fiscal 2002, from $6.7 million in
fiscal 2001. This decrease was primarily due to additional depreciation expense
in the first half of fiscal 2001 on assets to be disposed of in connection with
restaurant remodels, as well as reduced depreciation in fiscal 2002 on assets
for which impairment write-downs were taken in fiscal 2001. As a percentage of
restaurant sales, depreciation and amortization decreased to 6.9% of sales in
fiscal 2002, compared to 9.5% of sales in fiscal 2001. During 2002, our
restaurant opening program was weighted toward the latter part of the year, with
12 of the 25 new restaurants opening in the last quarter. Therefore, only a
limited amount of depreciation expense was recorded for these new restaurants in
2002.

Restaurant pre-opening expenses. Restaurant pre-opening expenses increased
to $1.8 million in fiscal 2002, from $1.4 million in fiscal 2001. As a
percentage of restaurant sales, restaurant pre-opening expenses increased to
2.2% of sales in fiscal 2002, from 2.1% of sales in fiscal 2001. This increase
as a percentage of sales is due to the limited amount of sales recorded by our
restaurants opened in 2002. As noted above, 12 of the 25 new restaurants were
opened in the last quarter. Including restaurants that were remodeled in each
year, restaurant pre-opening costs were reduced from approximately $63,000 per
restaurant in 2001 to $54,000 in 2002.

Loss on impairment of property and equipment and restaurant closures.
During fiscal 2002, we recognized $1.1 million of asset impairment costs
(related to two under performing restaurants) compared to $7.2 million (related
to 14 restaurants) in 2001. In 2001, we also recorded restaurant closure costs
of $1.3 million related to the loss of our World Trade Center restaurant.


31


Lease termination costs. During 2002, we recorded a credit of $1.2
million, as we revised our estimates of the expected cost to terminate leases on
locations that are closed, or are expected to close. Of this amount, $0.4
million was related to a reserve we had established in fiscal 2001 for our
restaurant in the World Financial Center, which had been closed due to the
terrorist attacks on September 11, 2001. That restaurant was reopened in
September of 2002, and has been performing satisfactorily since then. The
remaining $0.8 million of adjustments to our lease termination reserves
represent revisions to our estimated liabilities related to ten other locations
that are closed, or are expected to close. During fiscal 2001, we recorded $6.4
million of these costs.

Interest income and expense. During fiscal 2002, interest income was $0.1
million, down from $0.3 million from the same period a year ago. This was due to
a decrease in the average investable cash balance during the period and lower
interest rates available on short-term investments. Interest expense increased
$0.6 million to $1.2 million from $0.6 million in fiscal 2001. The increase in
interest expense is due to borrowings under our 12% senior secured notes due
2004 and our 13% senior subordinated notes due 2006, neither of which were
outstanding during the first nine months of fiscal 2001. Those notes were repaid
in December 2002 with proceeds from our initial public offering.

Amortization of deferred financing costs and debt discount. During fiscal
2002, we recorded $0.5 million in amortization of deferred financing costs, and
accretion of debt discount on our senior secured credit facility, our senior
subordinated credit facility and on our equipment loan credit facility. This
compares to $0.1 million recorded in 2001, primarily related to our equipment
loan credit facility. The increase is due to amortization of debt discount
related to our senior subordinated credit facility, which was in place for 11
months of the year and due to amortization of deferred financing costs and debt
discount related to our senior secured credit facility, which was in place for a
portion of the third and fourth quarters in fiscal 2002.

Loss on early extinguishment of debt. In the fourth quarter of fiscal
2002, we repaid our senior subordinated and senior secured credit facilities. At
the time of repayment, we wrote off $5.1 million in unamortized deferred
financing costs and debt discount related to these credit facilities.

Other income. During fiscal 2002, we recorded $0.4 million of other
income, principally the receipt of business interruption insurance proceeds
related to our World Financial Center restaurant, which was closed from
September 11, 2001 until early September 2002.

POTENTIAL FLUCTUATIONS IN QUARTERLY RESULTS AND SEASONALITY

Our quarterly operating results may fluctuate significantly as a result of
a variety of factors, including the timing of new restaurant openings and
related expenses, profitability of new restaurants, increases or decreases in
comparable restaurant sales, general economic conditions, consumer confidence in
the economy, consumer preferences, competitive factors, unanticipated increases
in food, labor, commodity, energy, insurance and other operating costs, weather
conditions and seasonal fluctuations.

LIQUIDITY AND CAPITAL RESOURCES

Cash and cash equivalents were $8.0 million on December 29, 2003, compared
with $13.0 million on December 30, 2002 and $4.5 million at December 31, 2001.
Our working capital was a deficit of $3.8 million on December 29, 2003, compared
with working capital of $0.8 million as of December 30, 2002 and a deficit of
$5.3 million at December 31, 2001. Our principal requirements for cash are
funding operations, maintaining or remodeling existing restaurants and funding
the incorporation of a franchising and area developer model into our business
strategy. During fiscal 2003, we financed our requirements for capital with the
proceeds from the initial public offering of our common stock, which was
completed in November of 2002, and from the proceeds of the $3 Million Note and
the $1.5 Million Note described below. The Company's cash balance at the end of
the year includes the proceeds from a rights offering that


32


closed on December 29, 2003 and generated approximately $6.8 million in net cash
proceeds.

Net cash used in operating activities for the fiscal year 2003 was $11.8
million, compared to $5.8 million for fiscal year 2002. Funds used in operating
activities in fiscal 2003 increased primarily as a result of an increase in our
net loss compared to fiscal 2002, and from the payment of accounts payable that
were outstanding at the end of fiscal 2002. Net cash used in operating
activities for the 52 weeks ended December 30, 2002, was $5.8 million, compared
to $12.4 million for the 52 weeks ended December 31, 2001. Funds used in
operating activities in 2002 decreased primarily as a result of a reduction in
our net loss compared to 2001, and an increase in our accounts payable at
year-end. Accounts payable were higher at year-end 2002 due to the high level of
purchases associated with our new restaurants opened in the fourth quarter of
2002, and those opened in the first quarter of 2003 compared to year end 2001.

Total capital expenditures for the year ended December 29, 2003 were $3.7
million, compared to expenditures of $27.2 million for the year ended December
30, 2002. These expenditures were primarily related to the opening of six new
restaurants during the first half of fiscal 2003, and the opening of 25 new
restaurants and remodeling of nine restaurants, including the reopening of our
World Financial Center restaurant, during fiscal 2002.

Net cash provided by financing activities was $10.1 million for fiscal
year 2003. During fiscal 2003, we borrowed approximately $4.5 million under the
$3 Million Note and the $1.5 Million Note and made scheduled repayments of $1.1
million and $0.1 million related to our outstanding long-term debt and capital
lease obligations, respectively. The $3 Million Note and $1.5 Million Note were
converted to common stock in connection with our rights offering. Net cash
provided by financing activities was $41.8 million for the 52 weeks ended
December 30, 2002 and $32.1 million for the 52 weeks ended December 31, 2001.

On December 29, 2003, we consummated a rights offering. We raised an
aggregate of approximately $7.5 million ($6.8 million net cash proceeds) in new
cash from the sale of common stock in connection with the rights offering and
pursuant to an investment agreement among us and certain investors that was
approved by our stockholders at our 2003 Annual Meeting. We issued approximately
3.6 million shares of common stock pursuant to the rights offering. In addition,
we issued approximately 1.4 million shares of common stock pursuant to the
investment agreement and approximately 3 million shares of common stock pursuant
to the conversion of $4.5 million of senior secured notes held by certain of the
parties to the investment agreement in connection with the rights offering. In
January 2004, pursuant to the investment agreement, a shareholder purchased an
additional 693,963 shares for approximately $1.0 million.

During fiscal 2002, we issued approximately 1.1 million shares of Series C
preferred stock and received approximately $19.3 million, net of offering costs.
Of this, approximately $3.6 million represented the exchange of approximately
$3.5 million face amount of our 13% Senior Subordinated Notes and accrued
interest. We also issued approximately 5.6 million shares of our common stock in
our initial public offering and received approximately $32.8 million, net of
offering costs. Prior to our initial public offering, we issued approximately
$0.5 million of additional Senior Subordinated Notes and accrued $0.8 million of
interest on these notes, and issued approximately $9.5 million face amount of
our 12% Senior Secured notes and accrued $0.2 million of interest on these
notes. During the fiscal 2002 period, we made scheduled repayments of $0.9 and
$0.4 million related to our other outstanding long-term debt and capital lease
obligations, respectively. Approximately $6.6 million of the proceeds from our
initial public offering were used to repay our outstanding 13% Senior
Subordinated notes, including accrued interest and pre-payment premium, and
approximately $7.5 million of proceeds and approximately $2.1 million of
available cash were used to repay our outstanding 12% Senior Secured notes,
including accrued interest. In fiscal 2001, we sold approximately 1.4 million
shares of Series C Preferred Stock and received approximately $24.1 million, net
of offering costs. In November 2001, we entered into Senior Subordinated Note
and Warrant purchase agreements with a group of investors, pursuant to which we
received approximately $9.3 million in proceeds. During 2001, we entered into
other financing agreements totaling approximately $0.4 million and repaid
approximately $1.4 million on existing loans and capital leases.

During fiscal 2003, we experienced lower sales and operating profits than
we had projected, mostly related to underperformance at new restaurants opened
in the second half of 2002 and in the first quarter of


33


2003 and severe winter weather in the Northeast. In addition, our cash position
was adversely impacted by the payment of costs associated with restaurants in
our development pipeline that we determined not to open. Primarily because of
these developments, we determined that it was prudent to seek additional
financing. Consequently, we obtained a $3 million line of credit from a bank to
be used for general corporate purposes and borrowed the full amount on April 1,
2003. In addition, we announced our intention to pursue a rights offering, as
discussed above. In connection therewith, we announced that a group of our
shareholders (the "Funding Parties," defined below) indicated that they would
commit to provide funding in the amount of up to $8.5 million of the rights
offering. This commitment was subject to, among other things, our stockholders
approving the conversion feature of the $3 Million Note and a $1.5 Million Note
(described below). On November 24, 2003, our stockholders approved the
conversion feature of the $3 Million Note and $1.5 Million Note. We paid the
bank fees and expenses of approximately $22,000 upon funding of the $3 million
loan. The $3 million loan was guaranteed, jointly and severally, by Eric J.
Gleacher, one of our stockholders and one of our former directors; Charles G.
Phillips, one of our stockholders, and Ziff Investors Partnership, L.P. II, an
entity related to ZAM Holdings, L.P., our largest stockholder. On October 30,
2003, the bank assigned the $3 million loan to these persons or their designees,
and the maturity date was extended to December 31, 2004. Upon assignment of the
loan, we issued amended and restated promissory notes in the amount of
$1,943,068.74, $759,397.00 and $304,634.26 (collectively, the "$3 Million
Note"). Each holder had the right to convert, in whole or in part, their pro
rata share of the note plus accrued and unpaid interest into shares of our
common stock at a conversion price equal to the lesser of $1.50 or 85% of the
weighted average price per share of our common stock for the fifteen trading day
period ending three trading days before the conversion date. As discussed above,
upon consummation of the rights offering, the $3 Million Note was converted by
the holders at $1.50 a share.

In order to ensure that we would have sufficient cash resources pending
consummation of the rights offering, on August 5, 2003, Mr. Gleacher and ZAM
Holdings, L.P. provided $1,348,042.50 of the Funding Parties' commitment in the
form of two senior secured promissory notes, and on August 6, 2003, Mr. Phillips
provided $151,957.50 of the Funding Parties' commitment in the form of a senior
secured promissory note. All three notes equalled an aggregate of $1.5 million
(collectively, the "$1.5 Million Note"). The $1.5 Million Note was convertible
into shares of our common stock, at the option of the holders thereof, at a
conversion price equal to the lesser of $1.50 or 85% of the weighted average
price per share of our common stock for the fifteen trading day period ending
three trading days before the conversion date. As discussed above, upon
consummation of the rights offering, the $1.5 Million Note was converted by the
holders at a $1.50 a share.

For the fiscal year ended December 29, 2003 the Company had losses of
approximately $26.6 million, and at December 29, 2003 had cash of approximately
$8.0 million and negative working capital of approximately $3.8 million. During
2003, the company made significant changes to its senior management team in
order to execute a new business plan. The company's strategy is to improve store
cash flows by streamlining operating costs, without an increase in general an
administrative expenses. In addition, over the past year the Company has
systematically reviewed results by restaurants and closed underperforming
restaurants to conserve resources in order to remain competitive. Moreover, the
company intends to begin a franchising program.

We plan to fund the operations, maintenance and growth of our restaurants
primarily through cash provided by the rights offering completed in December
2003 and internally generated cash flows produced by our existing restaurants.
Our cash resources, and therefore our liquidity, are highly dependent upon the
level of internally generated cash from operations and upon future financing
transactions. If cash flows from our existing restaurants or cash flow from new
restaurants that we may open do not meet our expectations or are otherwise
insufficient to satisfy our cash needs or expansion plans, we may have to seek
additional financing from external sources to continue funding our operations,
close underperforming restaurants or reduce or cease our plans to open or
franchise new restaurants. We cannot predict whether such financing will be
available on terms acceptable to us, or at all. We anticipate that our current
cash balances and expected internally generated cash flows will be sufficient to
fund our cash requirements for the next twelve months.


34


OFF-BALANCE SHEET ARRANGEMENTS

The Company does not have any off-balance sheet arrangements that have or
are reasonably likely to have a current or future effect on the Company's
financial condition, changes in financial condition, revenues or expenses,
results of operations, liquidity, capital expenditures or capital resources that
is material to investors.

CONTRACTUAL OBLIGATIONS

As of December 29, 2003



Total Due within Due in from Due in from Due after
Contractual Obligations (in thousands) 1 Year 1 to 3 Years 3 to 5 Years 5 Years
- ----------------------------------------------------------- -------------- ----------- ------------ ------------ -----------

Notes Payable .............................................. $388,257 $160,673 $115,630 $47,527 $64,427
Employment Severance Agreements ............................ $1,880,352 $1,485,377 $394,975 - -
Capital Lease Obligations .................................. $2,917 $2,917 - - -
Operating Lease Obligations (a) (b) ....................... $96,943,159 $12,382,339 $25,135,058 $24,233,798 $35,191,964


(a) Amounts shown are net of $2.3 million of sublease rental income due
under non-cancelable subleases that have either been closed or
planned to be closed.

(b) Includes approximately $4.3 million of obligation on leases for
restaurants that have either been closed or are planned to be
closed.

PURCHASE COMMITMENT

During fiscal year 2002, we entered into a long-term beverage marketing
agreement with the Coca-Cola Company. Under the agreement, we are obligated to
purchase approximately 2.0 million gallons of fountain syrups at the
then-current annually published national chain account prices.

RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS

In April 2002, the FASB approved SFAS 145, "Rescission of FASB Statements
No. 4, 44 and 54, Amendment of SFAS 13, and Technical Corrections." SFAS 145
rescinds previous accounting guidance, which required all gains and losses from
extinguishment of debt be classified as an extraordinary item. Under SFAS 145,
classification of debt extinguishment depends on the facts and circumstances of
the transaction. SFAS 145 is effective for fiscal years beginning after May 15,
2002. SFAS 145 did not have a material impact on our financial position or
results of our operations.

In June 2002, the FASB issued SFAS 146, "Accounting for Costs Associated
with Exit or Disposal Activities," which addresses accounting for restructuring,
discontinued operation, plant closing, or other exit or disposal activity. SFAS
146 requires companies to recognize costs associated with exit or disposal
activities when they are incurred rather than at the date of a commitment to an
exit or disposal plan. SFAS 146 is to be applied prospectively to exit or
disposal activities initiated after December 31, 2002. The adoption of SFAS 146
did not have a significant impact on our financial position or results of our
operations.

In November 2002, the FASB's Emerging Issues Task Force (EITF) discussed
Issue 02-16 (EITF 02-16), "Accounting by a Customer (including a Reseller) for
Cash Consideration Received from a Vendor". Issue 02-16 provides guidance on how
a customer should account for cash consideration received from a vendor. This
Issue is effective for new arrangements entered into after December 15, 2002.
The Company adopted the provisions of Issue 02-16 at the beginning of fiscal
year 2003 for all prospective agreements with effective dates after January 1,
2003 and the adoption did not have a material impact on the results of
operations or financial position as these type of agreements were previously
accounted for in a similar manner.

In December 2002, the FASB issued SFAS 148, "Accounting for Stock-Based
Compensation --


35


Transition and Disclosure." SFAS 148 amends SFAS 123, "Accounting for
Stock-Based Compensation," to provide alternative methods of transition for a
voluntary change to the fair value based method of accounting for stock-based
employee compensation. In addition, SFAS 148 amends the disclosure requirements
of SFAS 123 to require more prominent disclosures in both annual and interim
financial statements about the method of accounting for stock-based employee
compensation and the effect of the method used on reported results. The
additional disclosure requirements of SFAS 148 are effective for fiscal years
ending after December 15, 2002 and have been incorporated into the accompanying
financial statements and footnotes. We have elected to continue to follow the
intrinsic value method of accounting as prescribed by APB 25 to account for
employee stock options. Pursuant to a stock option repricing approved by
shareholders, on December 29, 2003, 1,364,326 options with exercise prices
ranging from $2.37 to $12.25 were repriced at $2.26 per share. In accordance
with APB 25, these option are subject to variable accounting, which may result
in materials charges.

In January 2003, the FASB issued Interpretation No. 46, "Consolidation of
Variable Interest Entities" ("FIN 46"), which clarifies the application of
Accounting Research Bulletin No. 51, "Consolidated Financial Statements." FIN 46
defines variable interest entities and how an enterprise should assess its
interests in a variable interest entity to decide whether to consolidate that
entity. The interpretation requires certain minimum disclosures with respect to
variable interest entities in which an enterprise holds significant variable
interest but which it does not consolidate. FIN 46 applies immediately to
variable interest entities created after January 31, 2003, and to variable
interest entities in which an enterprise obtains an interest after that date. It
applies in the first fiscal year or interim period beginning after June 15, 2003
to variable interest entities in which an enterprise holds a variable interest
that it acquired before February 1, 2003. FIN 46 applies to public enterprises
as of the beginning of the applicable interim or annual period, and it applies
to nonpublic enterprises as of the end of the applicable annual period. FIN 46
may be applied prospectively with a cumulative-effect adjustment as of the date
on which it is first applied or by restating previously issued financial
statements for one or more years with a cumulative-effect adjustment as of the
beginning of the first year restated. In October 2003, FASB deferred the
effective date for applying the provisions of FIN 46 provided that conditions
are met. FIN 46 will now be effective March 31, 2004 for entities that are not
special purpose entities. The Company does not expect FIN 46 to have a material
impact on its financial statements.

In December 2003, the Securities and Exchange Commission issued Staff
Accounting Bulletin ("SAB") No. 104, Revenue Recognition. SAB No. 104 rescinds
portions of SAB No. 101, Revenue Recognition in Financial Statements. SAB No.
104 did not have a material impact on the Company's consolidated financial
position or results of operations.

ITEM 7A QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Our market risk exposures are related to our cash, cash equivalents,
investments and interest that we pay on our debt. We have no derivative
financial instruments or derivative commodity instruments in our cash, cash
equivalents and investments. We invest our excess cash in investment grade,
highly liquid, short-term investments. These investments are not held for
trading or other speculative purposes. Changes in interest rates affect the
investment income we earn on our investments and, therefore, impact our cash
flows and results of operations. In fiscal 2003 and 2002, interest income was
less than $0.1 million.

All of our transactions are conducted, and our accounts are denominated,
in U.S. dollars. Accordingly, we are not exposed to foreign currency risk.

INFLATION

The primary inflationary factors affecting our business are food and labor
costs. A large number of our restaurant personnel are paid at rates based on the
applicable minimum wage, and increases in the minimum wage will directly affect
our labor costs. Many of our leases require us to pay taxes, maintenance,
repairs, insurance and utilities, all of which are generally subject to
inflationary increases. We


36


believe that inflation has not had a material impact on our results of
operations in recent years.

ITEM 8 FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The information required by this item is listed in Item 15(a) of PART IV of this
Form 10-K.

ITEM 9 CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL
DISCLOSURE

None.

ITEM 9A CONTROLS AND PROCEDURES

Disclosure Controls and Procedures. The Company's management, with the
participation of the Company's chief executive officer and chief financial
officer, has evaluated the effectiveness of the Company's disclosure controls
and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under
the Securities Exchange Act of 1934, as amended (the "Exchange Act")) as of the
end of the period covered by this report. Based on such evaluation, the
Company's chief executive officer and chief financial officer have concluded
that, as of the end of such period, the Company's disclosure controls and
procedures are effective in recording, processing, summarizing and reporting, on
a timely basis, information required to be disclosed by the Company in the
reports that it files or submits under the Exchange Act.

Internal Control Over Financial Reporting. There have not been any changes in
the Company's internal control over financial reporting (as such term is defined
in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the fourth
fiscal quarter to which this report relates that have materially affected, or
are reasonably likely to materially affect, the Company's internal control over
financial reporting.


37


PART III

ITEM 10 DIRECTORS AND EXECUTIVE OFFICERS OF THE COMPANY

The information required to be furnished pursuant to this item with respect to
Directors of the Company will be set forth under the caption "Election of
Directors" in the registrant's proxy statement (the "Proxy Statement") to be
furnished to stockholders in connection with the solicitation of proxies by the
Company's Board of Directors for use at the 2004 Annual Meeting of Stockholders
to be held on May 17, 2004, and is incorporated herein by reference, and the
information with respect to Executive Officers is set forth, pursuant to General
Instruction G of Form 10-K, under Part I of this Report.

The information required to be furnished pursuant to this item with respect to
compliance with Section 16(a) of the Exchange Act will be set forth under the
caption "Section 16(a) Beneficial Ownership Reporting Compliance" in the Proxy
Statement, and is incorporated herein by reference.

ITEM 11 EXECUTIVE COMPENSATION

The information required to be furnished pursuant to this item will be set forth
under the caption "Executive Compensation" in the Proxy Statement, and is
incorporated herein by reference.

ITEM 12 SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND
RELATED STOCKHOLDER MATTERS

The information required to be furnished pursuant to this item will be set forth
under the captions "Voting Securities," "Security Ownership of Management" and
"Equity Compensation Plan Information" in the Proxy Statement, and is
incorporated herein by reference.

ITEM 13 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

The information required to be furnished pursuant to this item will be set forth
under the caption "Certain Relationships and Related Party Transactions" in the
Proxy Statement, and is incorporated herein by reference.

ITEM 14 PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required to be furnished pursuant to this item will be set forth
under the caption "Principal Accountant Fees and Services" in the Proxy
Statement, and is incorporated herein by reference.


38


PART IV

ITEM 15 EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

(a) LIST OF FINANCIAL STATEMENTS, FINANCIAL STATEMENT SCHEDULES AND EXHIBITS:

FINANCIAL STATEMENTS:

The financial statements required to be filed hereunder are listed on page
F-1 hereof.

FINANCIAL SCHEDULES:

The financial statement schedule required to be filed hereunder is listed
on page S-2 hereof.

EXHIBIT
NUMBER DESCRIPTION OF EXHIBIT
- ------- ----------------------------------------------------------------------

2.1 Merger Agreement by and among Xando, Incorporated, Xando Merger
Corp. and Cosi Sandwich Bar, Inc. dated as of October 4, 1999 (Filed
as Exhibit 2.1 to the Company's Registration Statement on Form S-1,
file #333-86390).

3.1 Amended and Restated Certificate of Incorporation of Cosi, Inc.
(Filed as Exhibit 3.1 to the Company's Annual Report on Form 10-K
for the period ended December 30, 2002).

3.2 Amended and Restated By-Laws of Cosi, Inc. (Filed as Exhibit 3.2 to
the Company's Annual Report on Form 10-K for the period ended
December 30, 2002).

4.1 Form of Certificate of Common Stock (Filed as Exhibit 4.1 to the
Company's Registration Statement on Form S-1, file #333-86390).

4.2 Rights Agreement between Cosi, Inc. and American Stock Transfer and
Trust Company as Rights Agent dated November 21, 2002 (Filed as
Exhibit 4.2 to the Company's Annual Report on Form 10-K for the
period ended December 30, 2002).

4.3 Amended and Restated Registration Agreement, dated as of March 30,
1999 (Filed as Exhibit 4.3 to the Company's Registration Statement
on Form S-1, file #333-86390).

4.4 Supplemental Registration Rights Agreement, dated as of August 5,
2003 by and among the Company and the parties thereto (Filed as
Exhibit 4.4.2 to the Company's Registration Statement on Form S-1,
file #333-107689).

4.5 Amendment No. 1 to Rights Agreement dated as of November 21, 2002,
between Cosi, Inc. and American Stock Transfer and Trust Company, as
rights agent (Filed as Exhibit 4.3 to the Company's Quarterly Report
on Form 10-Q for the fiscal quarter ended March 31, 2003).

4.6 Investment Agreement, dated as of August 5, 2003, among the Company,
Eric J. Gleacher, Charles G. Phillips, LJCB Nominees Pty Ltd, and
ZAM Holdings, L.P. (Filed as Exhibit 4.9 to the Company's
Registration Statement on Form S-1/A, file #333-107689).

4.7 Letter Agreement, dated as of August 5, 2003, among the Company,
Eric J. Gleacher, Charles G. Phillips, LJCB Nominees Pty Ltd, and
ZAM Holdings, L.P. (Filed as Exhibit 4.10 to the Company's
Registration Statement on Form S-1/A, file #333-107689).

10.1 Amended and Restated Cosi Stock Incentive Plan (Filed as Exhibit E
to the Company's Proxy Statement on Schedule 14A filed on November
3, 2003, file #000-50052).


39


EXHIBIT
NUMBER DESCRIPTION OF EXHIBIT
- ------- ----------------------------------------------------------------------

10.2 Cosi Employee Stock Purchase Plan. (Filed as Exhibit 10.2 to the
Company's Registration Statement on Form S-1, file #333-86390)

10.3 Cosi Non-Employee Director Stock Incentive Plan. (Filed as Exhibit
10.3 to the Company's Registration Statement on Form S-1, file
#333-86390)

10.4 Cosi Sandwich Bar, Inc. Incentive Stock Option Plan. (Filed as
Exhibit 10.4 to the Company's Registration Statement on Form S-1,
file #333-86390)

10.5.1 Employment Agreement between Cosi, Inc. and Kevin Armstrong, dated
as of July 3, 2003. (Filed as Exhibit 10.1 to the Company's
Quarterly Report on Form 10-Q for the fiscal quarter ended September
29, 2003).

10.5.2 Employment Agreement between Cosi, Inc. and Mark Stickney, dated as
of August 18, 2003. (Filed as Exhibit 10.2 to the Company's
Quarterly Report on Form 10-Q for the fiscal quarter ended September
29, 2003).

10.5.3 Employment Agreement between Cosi, Inc. and Jonathan M. Wainwright,
Jr., dated as of August 20, 2003. (Filed as Exhibit 10.3 to the
Company's Quarterly Report on Form 10-Q for the fiscal quarter ended
September 29, 2003).

10.5.4 Employment Agreement between Cosi, Inc. and William D. Forrest,
dated June 26, 2003 (Filed as Exhibit 10.4.3 to the Company's
Registration Statement on Form S-1, file #333-107689).

10.5.5 Settlement Agreement between Cosi, Inc. and Andy Stenzler, effective
January 31, 2003 (Filed as Exhibit 10.1 to the Company's Quarterly
Report on Form 10-Q for the fiscal quarter ended March 31, 2003).

10.5.6 Separation and Release Agreement between Cosi, Inc. and Nicholas
Marsh, effective April 30, 2003. (Filed as Exhibit 10.4 to the
Company's Quarterly Report on Form 10-Q for the fiscal quarter ended
September 29, 2003).

10.5.7 Separation Agreement between Cosi, Inc. and Kenneth S. Betuker,
dated as of September 17, 2003. (Filed as Exhibit 10.5 to the
Company's Quarterly Report on Form 10-Q for the fiscal quarter ended
September 29, 2003).

10.6.1 Amended and Restated Distributor Service Agreement between Cosi and
Maines Paper & Food Service, Inc., dated as of June 18, 2002. (1).
(Filed as Exhibit 10.6 to the Company's Registration Statement on
Form S-1, file #333-86390)

10.6.2 Second Amendment to Amended and Restated Distributor Service
Agreement between Cosi, Inc. and Maines Paper & Food Service, Inc.
(Filed as Exhibit 10.1 to the Company's Quarterly Report on Form
10-Q for the quarter ended June 30, 2003).

10.7 Form of Senior Secured Note and Warrant Purchase Agreement. (Filed
as Exhibit 10.7 to the Company's Registration on Form S-1, file
#333-86390)

21.1 Subsidiaries of Cosi, Inc. (Filed as Exhibit 21.1 to the Company's
Registration Statement on Form S-1, file #333-86390)

23.1 Consent of Independent Auditors

31.1 Certification of the Chief Executive Officer pursuant to Section 302
of the Sarbanes-Oxley Act of 2002.

31.2 Certification of the Chief Executive Officer pursuant to Section 302
of the Sarbanes-Oxley Act of 2002.

32.1 Certification of the Chief Executive Officer pursuant to Section 906
of the Sarbanes-Oxley Act of 2002.


40


EXHIBIT
NUMBER DESCRIPTION OF EXHIBIT
- ------- ----------------------------------------------------------------------

32.2 Certification of the Chief Financial Officer pursuant to Section 906
of the Sarbanes-Oxley Act of 2002.

- ----------

(1) Portions of Exhibit 10.6 have been omitted and filed separately with the
Securities and Exchange Commission pursuant to a request for confidential
treatment.

(b) REPORTS ON FORM 8-K.

The Company filed a Current Report on Form 8-K on November 24, 2003, which
attached and incorporated by reference the text of the script for the
presentation made by William Forrest, Executive Chairman, and Kevin Armstrong,
Chief Executive Officer, during the Company's 2003 Annual Meeting of
Stockholders, held on November 24, 2003.


41


SIGNATURES

Pursuant to the requirements of the Section 13 or 15(d) of the Securities
Exchange Act of 1934, as amended, the registrant has duly caused this report to
be signed on its behalf by the undersigned, thereunto duly authorized.


COSI, INC.


By: /s/ Kevin Armstrong
-------------------------------------
Kevin Armstrong
Chief Executive Officer and President

Pursuant to the requirements of the Securities Exchange Act of 1934, as
amended, this report has been signed by the following persons on behalf of the
registrant and in the capacities and on the dates indicated.

Signature Title Date

/s/ William D. Forrest
- ---------------------- 3-24-04
William D. Forrest Chairman of the Board --------------


/s/ Kevin Armstrong Chief Executive Officer, President
- ---------------------- and Director 3-25-04
Kevin Armstrong (Principal Executive Officer) --------------

/s/ Eli Cohen
- ---------------------- 3-29-04
Eli Cohen Director --------------

/s/ Creed L. Ford III
- ---------------------- 3-25-04
Creed L. Ford III Director --------------

/s/ Terry Diamond
- ---------------------- 3-25-04
Terry Diamond Director --------------

/s/ Jeffrey M. Stork
- ---------------------- 3-24-04
Jeffrey M. Stork Director --------------

/s/ Greg Woolley
- ---------------------- 3-26-04
Greg Woolley Director --------------

/s/ Mark Stickney Chief Financial Officer
- ---------------------- (Principal Financial and Accounting 3-24-04
Mark Stickney Officer) --------------


42


COSI, INC.

CONSOLIDATED FINANCIAL STATEMENTS

INDEX

PAGE
----

Report of Independent Auditors ........................................... F-2

Consolidated Financial Statements:

Consolidated Balance Sheets at December 29, 2003 and December 30,
2002 ......................................................... F-3

Consolidated Statements of Operations for the years ended December
29, 2003, December 30, 2002 and December 31, 2001 ............ F-4

Consolidated Statements of Redeemable Securities and Stockholders'
Equity for the years ended December 29, 2003, December 30,
2002 and December 31, 2001 ................................... F-5

Consolidated Statements of Cash Flows for the years ended December
29, 2003, December 30, 2002 and December 31, 2001 ............ F-8

Notes to Consolidated Financial Statements ............................... F-9


F-1


REPORT OF INDEPENDENT AUDITORS

To the Board of Directors
Cosi, Inc.

We have audited the accompanying consolidated balance sheets of Cosi, Inc.
as of December 29, 2003 and December 30, 2002 and the related consolidated
statements of operations, redeemable securities and stockholders' equity and
cash flows for each of the three years in the period ended December 29, 2003.
These financial statements are the responsibility of the Corporation's
management. Our responsibility is to express an opinion on these financial
statements based on our audits.

We conducted our audits in accordance with auditing standards generally
accepted in the United States. Those standards require that we plan and perform
the audit to obtain reasonable assurance about whether the financial statements
are free of material misstatement. An audit includes examining, on a test basis,
evidence supporting the amounts and disclosures in the financial statements. An
audit also includes assessing the accounting principles used and significant
estimates made by management, as well as evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis
for our opinion.

In our opinion, the financial statements referred to above present fairly,
in all material respects, the consolidated financial position of Cosi, Inc. at
December 29, 2003 and December 30, 2002, and the consolidated results of their
operations and their cash flows for each of the three years in the period ended
December 29, 2003, in conformity with accounting principles generally accepted
in the United States.

As discussed in Note 2, the Company adopted SFAS No. 142, "Goodwill and
Other Intangible Assets" effective January 1, 2002.


/s/ ERNST & YOUNG LLP

New York, New York
March 18, 2004


F-2


COSI, INC.

CONSOLIDATED BALANCE SHEETS



December 29, December 30,
2003 2002
------------ ------------
ASSETS

CURRENT ASSETS:
Cash and cash equivalents................................................... $ 7,957,042 $ 13,032,307
Accounts receivable, net of allowances of $393.1 and
$232.1, respectively..................................................... 608,445 1,511,526
Inventory................................................................... 982,855 1,465,730
Prepaid expenses and other current assets................................... 1,436,048 1,676,279
------------ ------------
Total current assets..................................................... 10,984,390 17,685,842
PROPERTY, EQUIPMENT AND LEASEHOLD IMPROVEMENTS, net........................... 33,574,045 45,755,319
INTANGIBLES, SECURITY DEPOSITS AND OTHER ASSETS, net.......................... 1,943,945 2,801,919
------------ ------------
Total assets............................................................. 46,502,380 66,243,080
============ ============

LIABILITIES AND STOCKHOLDERS' EQUITY

CURRENT LIABILITIES:
Accounts payable............................................................ $ 6,933,606 $ 8,925,245
Accrued liabilities......................................................... 7,158,362 5,922,408
Current portion of other liabilities........................................ 484,491 671,601
Current portion of capital lease obligations................................ 2,917 116,940
Current portion of long-term debt........................................... 160,673 1,280,432
------------ ------------
Total current liabilities................................................ 14,740,049 16,916,626
OTHER LIABILITIES, net of current portion..................................... 6,525,505 9,748,334
CAPITAL LEASE OBLIGATIONS, net of current portion............................. -- 2,485
LONG-TERM DEBT, net of current portion........................................ 227,584 248,650
------------ ------------
Total liabilities........................................................ 21,493,138 26,916,095
------------ ------------
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS' EQUITY:
Common stock-- $.01 par value: 100,000,000 shares
authorized, and 26,259,109 and 16,573,514 shares issued and outstanding,
respectively................................................................ 262,592 165,735
Additional paid-in capital.................................................... 203,075,409 189,255,034
Deferred stock compensation................................................... (1,835,780) --
Notes receivable from stockholders............................................ (2,724,801) (2,974,804)
Accumulated deficit........................................................... (173,768,178) (147,118,980)
------------ ------------
Total stockholders' equity............................................... 25,009,242 39,326,985
------------ ------------
Total liabilities, and stockholders' equity.............................. $ 46,502,380 $ 66,243,080
============ ============


The accompanying notes are an integral part of these consolidated statements.


F-3


COSI, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS



For the Years Ended
---------------------------------------------
December 29, December 30, December 31,
2003 2002 2001
------------- ------------ ------------

NET SALES ............................................. $ 107,257,385 $ 84,424,247 $ 70,184,136
COST OF SALES:
Cost of goods sold .................................. 29,713,910 22,697,549 18,791,711
Restaurant operating expenses ....................... 67,673,282 50,852,670 45,114,495
TOTAL COST OF SALES ................................. 97,387,192 73,550,219 63,906,206
GENERAL AND ADMINISTRATIVE EXPENSES ................... 23,168,041 17,811,712 18,361,511
DEPRECIATION AND AMORTIZATION ......................... 7,656,651 5,851,207 6,689,985
RESTAURANT PRE-OPENING EXPENSES ....................... 389,805 1,845,120 1,438,783
PROVISION FOR LOSSES ON ASSET IMPAIRMENTS AND DISPOSALS 8,531,841 1,056,471 8,486,309
LEASE TERMINATION COSTS ............................... (3,391,252) (1,164,984) 6,410,759
------------- ------------ ------------
Operating loss ...................................... (26,484,893) (14,525,498) (35,109,417)
INTEREST INCOME ....................................... 40,501 98,334 340,453
INTEREST EXPENSE ...................................... (226,301) (1,192,598) (527,511)
AMORTIZATION OF DEFERRED FINANCING COSTS .............. (90,490) (548,972) (126,868)
LOSS ON EARLY EXTINGUISHMENT OF DEBT .................. -- (5,083,188) --
OTHER INCOME .......................................... 111,985 380,871 --
------------- ------------ ------------
Net loss ............................................ (26,649,198) (20,871,051) (35,423,343)
PREFERRED STOCK DIVIDENDS ............................. -- (8,193,640) (6,678,085)
------------- ------------ ------------
NET LOSS ATTRIBUTABLE TO COMMON STOCK ................. $ (26,649,198) $(29,064,691) $(42,101,428)
============= ============ ============
PER SHARE DATA:
Net Loss Per Share:
Basic and diluted ..................................... $ (1.54) $ (5.04) $ (9.34)
Weighted Average Common Shares Outstanding ............ 17,304,480 5,762,818 4,507,237


The accompanying notes are an integral part of these consolidated statements.


F-4


COSI, INC.

CONSOLIDATED STATEMENTS OF REDEEMABLE SECURITIES AND STOCKHOLDERS' EQUITY
For the Years Ended DECEMBER 31, 2001, December 30, 2002 AND DECEMBER 29, 2003



Series A Convertible Series C Convertible
Preferred Stock Preferred Stock
--------------------------- ---------------------------
Total
Number of Number of Redeemable
Shares Amount Shares Amount Securities
----------- ------------ ----------- ------------ -------------

BALANCE, January 1, 2001 ........... 1,146,206 16,663,989 2,695,917 45,031,309 61,695,298
Issuance of Series C convertible
preferred stock, net of issuance
costs ........................... -- -- 1,465,672 23,915,878 23,915,878
Issuance of warrants .............. -- -- -- -- --
Issuance of warrants in connection
with preferred stock financing .. -- -- -- -- --
Accrued preferred stock dividend .. -- 1,429,280 -- 4,980,812 6,410,092
Accretion of preferred stock to
liquidation value ............... -- 224,936 -- 43,057 267,993
Issuance of common stock .......... -- -- -- -- --
Net loss .......................... -- -- -- -- --
BALANCE, December 31, 2001 ......... 1,146,206 18,318,205 4,161,589 73,971,056 92,289,261
----------- ------------ ----------- ------------ -------------
Issuance of Series C convertible
preferred stock, net of issuance
costs ........................... -- -- 942,629 15,626,611 15,626,611
Issuance of warrants .............. -- -- -- -- --
Issuance of warrants in connection
with preferred stock financing ..
Accrued preferred stock dividend .. -- 1,376,383 -- 6,473,731 7,850,114
Accretion of preferred stock to
liquidation value ............... -- 200,836 -- 142,690 343,526
Exchange of senior subordinated
debt
and warrants for Series C
Convertible Preferred Stock (Note
16) ............................. -- -- 217,327 3,613,075 3,613,075
Issuance of common stock .......... -- -- -- -- --
Conversion to common stock ......... (1,146,206) (19,895,424) (5,321,545) (99,827,163) (119,722,587)
Net loss .......................... -- -- -- -- --
----------- ------------ ----------- ------------ -------------
BALANCE, December 30, 2002 ......... -- $ -- -- $ -- $ --
Exercise of warrants .............. -- -- -- -- --
Issuance of restricted stock ...... -- -- -- -- --
Amortization of deferred stock
compensation ....................... -- -- -- -- --
Return of shares for note ......... -- -- -- -- --
Sale of Treasury stock in rights
offering ........................... -- -- -- -- --
Issuance of common stock - Rights
Offering ........................... -- -- -- -- --
Conversion to common stock ......... -- -- -- -- --
Stock compensation ................ -- -- -- -- --
Costs associated with rights
offering ........................... -- -- -- -- --
Net loss .......................... -- -- -- -- --
BALANCE, December 29, 2003
..................................... -- $ -- -- $ -- $ --
========== =========== ========== =========== ============


The accompanying notes are an integral part of these consolidated statements


F-5


COMMON STOCK AND TREASURY STOCK



Number Amount Number Notes
of Shares of Additional of Shares Amount Receivable
Common Common Paid-In Deferred Treasury Treasury from
Stock Stock Capital Comp. Stock Stock Stockholders
---------- -------- ------------ ------------ --------- -------- ------------

BALANCE, January 1, 2001 ........... 4,503,869 45,039 30,607,331 - - - (2,974,804)
Issuance of Series C convertible
preferred stock, net of
issuance costs ................ - - - - - - -
Issuance of warrants ............. - - 1,098,469 - - - -
Issuance of warrants in
connection with preferred
stock financing ............... - - 231,631 - - - -
Accrued preferred stock dividend . - - - - - - -
Accretion of preferred stock to
Liquidation value ............. - - - - - - -
Issuance of common stock ......... 7,625 76 66,601 - - - -
Net loss ......................... - - - - - - -
BALANCE, December 31, 2001 ......... 4,511,494 45,115 32,004,032 - - - (2,974,804)
Issuance of Series C convertible
preferred stock, net of
issuance costs ................ - - - - - - -
Issuance of warrants ............. - - 4,901,874 - - - -
Issuance of warrants in
connection with preferred
stock financing ............... - - 43,900 - - - -
Accrued preferred stock dividend . - - - - - - -
Accretion of preferred stock to
liquidation value ............. - - - - - - -
Exchange of senior subordinated
debt and warrants for Series C
Convertible Preferred Stock
(Note 16)...................... - - (429,865) - - - -
Issuance of common stock ......... 5,594,409 55,944 33,077,182 - - - -
Conversion of common Stock .... 6,467,611 64,676 119,657,911 - - - -
Net loss ......................... - - - - - - -
BALANCE, December 30, 2002 ....... 16,573,514 165,735 189,255,034 - - - (2,974,804)
Issuance of restricted stock ..... 1,678,471 16,785 2,712,654 (2,729,439) - - -
Amortization of deferred stock
compensation .................. - - - 893,659 - - -
Return of shares for note ........ - - - - (21,978) (250,003) 250,003
Exercise of Warrant .............. 3,036 30 (249,783) - 21,978 250,003 -
Issuance of common stock--Rights
Offering ...................... 4,990,752 49,909 6,774,387 - - - -
Conversion to common stock ....... 3,013,336 30,133 4,489,871 - - - -
Stock Compensation ............... - - 93,246 - - - -
Net loss ......................... - - - - - - -
BALANCE, December 29, 2003 ......... 26,259,109 $262,592 $203,075,409 $(1,835,780) - - $(2,724,801)
- ------------------------------------ ---------- -------- ------------ ------------ ------- -------- ------------





Accumulated
Deficit Total
-------------- -----------

BALANCE, January 1, 2001 ........... (75,952,861) (48,275,295)
Issuance of Series C convertible
preferred stock, net of
issuance costs ................ - -
Issuance of warrants ............. - 1,098,469
Issuance of warrants in
connection with preferred
stock financing ............... - 231,631
Accrued preferred stock dividend . (6,410,092) (6,410,092)
Accretion of preferred stock to
Liquidation value ............. (267,993) (267,993)
Issuance of common stock ......... - 66,677
Net loss ......................... (35,423,343) (35,423,343)
BALANCE, December 31, 2001 ......... (118,054,289) (88,979,946)
Issuance of Series C convertible
preferred stock, net of
issuance costs ................ - -
Issuance of warrants ............. - 4,901,874
Issuance of warrants in
connection with preferred
stock financing ............... - 43,900
Accrued preferred stock dividend . (7,850,114) (7,850,114)
Accretion of preferred stock to
liquidation value ............. (343,526) (343,526)
Exchange of senior subordinated
debt and warrants for Series C
Convertible Preferred Stock
(Note 16)...................... - (429,865)
Issuance of common stock ......... - 33,133,126
Conversion of common Stock .... - 110,722,587
Net loss ......................... (20,871,051) (20,871,051)
BALANCE, December 30, 2002 ....... (147,118,980) 39,326,985
Issuance of restricted stock ..... - -
Amortization of deferred stock
compensation .................. - 893,659
Return of shares for note ........ - -
Exercise of Warrant .............. - 250
Issuance of common stock--Rights
Offering ...................... - 6,824,296
Conversion to common stock ....... - 4,520,004
Stock Compensation ............... - 93,246
Net loss ......................... (26,649,198) (26,649,198)
BALANCE, December 29, 2003 ......... $(173,768,178) $25,009,242
- ------------------------------------ -------------- -----------



F-6


The accompanying notes are an integral part of these consolidated statements.


F-7


COSI, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS



For Years Ended
---------------------------------------------
December 29, December 30, December 31,
2003 2002 2001
------------- ------------- -------------

CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss ...................................................... $(26,649,198) $(20,871,051) $(35,423,343)
Adjustments to reconcile net loss to net cash used in .........
operating activities: ......................................
Depreciation and amortization .............................. 7,656,651 5,851,207 6,689,985
Amortization of deferred financing costs ................... 90,490 548,972 126,868
Loss on early extinguishment of debt ....................... -- 5,083,188 --
Non-cash portion of asset impairments and disposals ........ 8,232,284 1,056,471 9,933,142
Provision for bad debts .................................... 202,710 27,000 3,600
Impairment of intangible assets ............................ 607,900 -- --
Amortization of deferred compensation ...................... 893,658 -- --
Non-cash stock compensation ................................ 93,246 -- --
Non-cash portion of interest expense ....................... 20,004 -- --
Changes in operating assets and liabilities:
Accounts receivable ...................................... 700,371 (339,740) 762,161
Inventory ................................................ 482,875 (61,924) (492,934)
Other assets ............................................. (155,538) (367,352) (619,006)
Accounts payable ......................................... (1,991,639) 4,188,124 918,150
Accrued liabilities ...................................... 1,630,929 970,599 (255,229)
Accrued contractual lease increases ...................... 595,716 785,794 825,772
Prepaid expenses and other current assets ................ 240,232 (1,107,926) (53,084)
Lease termination accrual ................................ (4,400,629) (1,576,103) 5,201,674
------------- ------------- -------------
Net cash used in operating activities .................. (11,749,938) (5,812,741) (12,382,244)
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of property, equipment and leasehold ................
improvements ............................................... (3,707,661) (27,155,800) (20,350,590)
Return of security deposits (Payments made for security
deposits) ................................................... 315,122 (308,404) 82,725
------------- ------------- -------------
Net cash used in investing activities ................. (3,392,539) (27,464,204) (20,267,865)
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from issuance of common stock ........................ 6,824,296 33,133,126 66,677
Net proceeds from issuance of preferred stock ................. -- 15,670,511 24,147,509
Retirement of Sr. Subordinated & Sr. Secured Notes ............ -- (16,320,692) --
Exercise of warrants .......................................... 250 -- --
Principal payments on capital lease obligations ............... (116,509) (457,673) (572,060)
Proceeds from long-term debt plus related Warrants and accrued
interest..................................................... 4,500,000 10,980,647 9,269,198
Principal payments on long-term debt .......................... (1,140,825) (1,166,238) (854,516)
------------- ------------- -------------
Net cash provided by financing activities ............. 10,067,212 41,839,681 32,056,808
------------- ------------- -------------
Net increase (decrease) in cash ................................. (5,075,265) 8,562,736 (593,301)
CASH AND CASH EQUIVALENTS, beginning of year .................... 13,032,307 4,469,571 5,062,872
------------- ------------- -------------
CASH AND CASH EQUIVALENTS, end of period ........................ $ 7,957,042 $ 13,032,307 $ 4,469,571
============= ============= =============
SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION: ...............
Cash paid during the period for: ..............................
Interest ................................................... $ 315,833 $ 1,323,459 $ 466,764
Corporate franchise and income taxes ....................... 220,800 118,690 277,198
Non-cash financing transactions: ...........................
Conversion of Senior Subordinated Debt to Series C Preferred -- 3,183,210 --
Conversion of Warrants to Series C Preferred ............... -- 429,865 --
Conversion of Senior Notes ................................. $ 4,520,004 -- --


The accompanying notes are an integral part of these consolidated statements.


F-8


COSI, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

DECEMBER 29, 2003

1. DESCRIPTION AND ORGANIZATION OF BUSINESS

Cosi, Inc. and subsidiaries (the "Company" or "Cosi") engages in the
business of operating restaurants, which sell high-quality sandwiches, salads
and coffees along with a variety of coffee beverages, teas, baked goods and
alcoholic beverages. As of December 29, 2003, the Company had 89 restaurants in
operation in Connecticut, New York, the District of Columbia, Pennsylvania,
Maryland, Massachusetts, Virginia, Illinois, New Jersey, Michigan, Ohio and
Wisconsin.

For the fiscal year ended December 29, 2003 the Company had losses of
approximately $26.6 million, and at December 29, 2003 had cash of approximately
$8.0 million and negative working capital of approximately $3.8 million. During
2003, the Company made significant changes to its senior management team in
order to execute a new business plan. The Company's strategy is to improve store
cash flows by streamlining operating costs, without an increase in general an
administrative expenses. The Company also intends to begin a franchising
program. In addition, over the past year the Company has systematically reviewed
results by restaurants and have closed underperforming restaurants to conserve
resources in order to remain competitive.

The Company plans to fund the operations, maintenance and growth of its
restaurants primarily through cash provided by the rights offering the Company
completed in December 2003 and internally generated cash flows produced by its
existing restaurants. The Company's cash resources, and therefore its liquidity,
are highly dependent upon the level of internally generated cash from operations
and upon future financing transactions. If cash flows from the Company's
existing restaurants or cash flow from new restaurants that it may open do not
meet our expectations or are otherwise insufficient to satisfy the Company's
cash needs or expansion plans, the Company may have to seek additional financing
from external sources to continue funding its operations, close underperforming
restaurants or reduce or cease its plans to open or franchise new restaurants.
The Company cannot predict whether such financing will be available on terms
acceptable to it, or at all. The Company anticipates that its current cash
balances and expected internally generated cash flows will be sufficient to fund
the Company's cash requirements for the next twelve months.

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

FISCAL YEAR END

The Company's fiscal year end ends on the Monday closest to December 31.
Fiscal years 2003, 2002, and 2001 ended on December 29, 2003, December 30, 2002,
and January 1, 2001, respectively. Fiscal 2003, 2002 and 2001 each contained 52
weeks.

PRINCIPLES OF CONSOLIDATION

The consolidated financial statements include the accounts of the Company
and its subsidiaries. All intercompany accounts and transactions have been
eliminated in consolidation.

CASH AND CASH EQUIVALENTS

The Company considers all short-term liquid investments with a maturity of
three months or less when purchased to be cash equivalents. At December 30,
2002, $9.4 million was invested primarily in commercial paper and money market
accounts and is classified as cash and cash equivalents in the accompanying
consolidated balance sheets. At December 31, 2003, all of the Company's cash
balances were in operating accounts.

CONCENTRATIONS OF CREDIT RISKS

Financial instruments that potentially subject the Company to
concentrations of credit risk consist principally of cash deposits and accounts
receivable. The Company places its cash deposits in FDIC insured financial
institutions, commercial paper and money market funds. Cash deposits may exceed
FDIC insured levels from time to time.


F-9


The Company's accounts receivables consist principally of receivables from
trade or "house" accounts representing corporate customers, as well as amounts
due from certain landlords for tenant improvement reimbursements. The Company
has established credit procedures and analyses to control the granting of credit
to customers.

ACCOUNTS RECEIVABLE

Accounts receivable is stated at net realizable value. When collection is
in doubt, the account is reserved for.

INVENTORY

Inventory is stated at the lower of cost "First In, First Out" method or
market, and consists principally of whole bean coffee, liquor, sandwich
ingredients and packaging and related food supplies.

Property, Equipment and Leasehold Improvements

Property, equipment and leasehold improvements are stated at cost and
include improvements and costs incurred in the development and construction of
new restaurants and remodels, equipment and leasehold improvements. Depreciation
is computed using the straight-line method over estimated useful lives, which
range from two to fifteen years. Leasehold improvements are amortized using the
straight-line method over the shorter of their estimated useful lives or the
term of the related leases. Repair and maintenance costs that are deemed to
extend the useful life of the asset and which are greater than $1,000 are
capitalized.

Restaurant Impairment Charges

In August 2001, the FASB issued SFAS No. 144, "Accounting for the
Impairment or Disposal of Long-Lived Assets." SFAS 144 supercedes SFAS No. 121,
"Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to
be disposed of", and APB Opinion No. 30, "Reporting Results of Operations
Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary,
Unusual and Infrequently Occurring Events and Transactions." SFAS 144 retains
the fundamental provisions of SFAS 121 for recognition and measurement of
impairment, but amends the accounting and reporting standards for segments of a
business to be disposed of. The Company adopted the provisions of this statement
beginning in fiscal 2002. The adoption of SFAS 144 did not have a material
impact on the Company's financial position or results of operations. In
accordance with SFAS 144 and previously under SFAS 121, impairment losses are
recorded on long-lived assets on a restaurant by restaurant basis whenever
impairment factors are determined to be present. The Company considers a history
of restaurant operating losses to be the primary indicator of potential
impairment for individual restaurant locations. The Company has identified
certain units that have been impaired, and recorded charges of approximately
$7.2 million (related to fourteen restaurants, including $0.3 million for one
restaurant damaged in the events of September 11, 2001 -- See Note 15), $1.1
million (related to two restaurants) and $8.5 million (related to 15
restaurants), in the statements of operations for fiscal years 2001, 2002 and
2003, respectively. The Company determines whether a restaurant location is
impaired based on expected undiscounted cash flows, generally for the remainder
of the lease term, and then determines the impairment charge based on discounted
cash flows for the same period.

Intangibles, Security Deposits and Other Assets

Intangibles and other assets consist of expenditures associated with
obtaining liquor licenses, trademarks and logos. Liquor licenses are stated at
cost which, in the aggregate, is not in excess of market. Security deposits
primarily consist of deposits placed on leased locations. Amortization expense
related to intangibles and other assets amounted to approximately $9,400 for
fiscal year 2001. Due to the adoption of SFAS No. 142, "Goodwill and Other
Intangible Assets" (see note 5) no amortization expense was recorded in fiscal
2002.

The Company reviews intangible assets for impairment whenever events or
changes in circumstances indicate that the carrying amounts of those assets may
not be recoverable in accordance with SFAS 142. For the year ended December 29,
2003, management determined that certain trademarks and liquor licenses had been
impaired, resulting in a charge of $0.6 million, which is included in general
and administrative expense in the accompanying statement of operations.


F-10


Other Liabilities

Other liabilities consist of deferred rent and accrued lease termination
costs (see Note 14).

Income Taxes

The Company accounts for income taxes in accordance with the provisions of
SFAS No. 109, "Accounting for Income Taxes". Deferred tax assets and liabilities
are recognized for the future tax consequences attributable to differences
between the financial statement carrying amounts of existing assets and
liabilities and their respective tax bases and operating loss and tax credit
carry-forwards. Deferred tax assets and liabilities are measured using enacted
tax rates expected to apply to taxable income in the year in which those
temporary differences are expected to be recovered or settled.

Revenue Recognition

The Company records revenue at the time of the purchase of its products by
its customers.

Fair Value of Financial Instruments

The Company accounts for financial instruments in accordance with SFAS No.
107, "Disclosures about Fair Value of Financial Instruments". The carrying value
of all financial instruments reflected in the accompanying balance sheet
approximates fair value at December 29, 2003, December 30, 2002 and December 31,
2001.

Stock-Based Compensation

The Company complies with the disclosure-only provisions of SFAS No. 123,
"Accounting for Stock-Based Compensation". This statement establishes financial
accounting and reporting standards for stock-based employee compensation plans.
The provisions of SFAS 123 encourage entities to adopt a fair value based method
of accounting for stock compensation plans; however, these provisions also
permit the Company to continue to measure compensation costs under pre-existing
accounting pronouncements. Pursuant to SFAS 123, the Company has elected to
continue the accounting set forth in Accounting Principles Board ("APB") Opinion
No. 25, "Accounting for Stock Issued to Employees" and to provide the necessary
pro forma disclosures (Note 12).

The following table illustrates the effect on net loss attributable to
common stock and net loss per common share as if the Company had applied the
fair value recognition provisions of SFAS 123 to stock-based employee
compensation.



2003 2002 2001
------------- ------------- -------------

Net loss attributable to common stock - as reported $(26,649,198) $(29,064,691) $(42,101,428)
Stock based compensation included in the 93,246 -- --
determination of net loss, as reported............
Stock based compensation determined under SFAS 123 .. (1,229,491) (1,952,266) (1,377,415)
Net loss attributable to common stock -Pro forma .... (27,785,443) (31,016,957) (43,478,843)
Net loss per common share-- Basic and Diluted:
As reported ...................................... $ (1.54) $ (5.04) $ (9.34)
============= ============= =============
Pro forma ........................................ $ (1.61) $ (5.38) $ (9.64)
============= ============= =============


Pursuant to a stock option repricing approved by shareholders, on December 29,
2003, 1,364,326 options with exercise prices ranging from $2.37 to $12.25 were
repriced at $2.26 per share. In accordance with APB 25, these option are subject
to variable accounting which may result in material charges.

The fair value of each option grant was estimated on the date of grant using the
Black-Scholes option-pricing model with the following assumptions:


F-11


Fiscal Year Ended 2003 2002 2001
------- ------- -------
Expected volatility ........... 40% 40% (a) --
Average expected option life .. 5 years 5 years 5 years
Average risk-free interest rate 4.01% 4.11% 4.57%
Dividend yield ................ 0% 0% 0%

(a) For options issued subsequent to the Company's initial public offering.

Net Loss Per Share

The Company follows the provisions of SFAS No. 128, "Earnings Per Share".
In accordance with this statement, basic net loss per share is computed by
dividing the net loss attributable to common shareholders (after deducting
preferred stock dividends) by the weighted-average number of common shares
outstanding. Diluted net loss per share is computed by dividing the net loss
attributable to common shareholders by the weighted-average number of common
shares and dilutive common share equivalents, if any, outstanding. For all
periods presented, the impact of all common share equivalents has not been
included, as their inclusion would be anti-dilutive.

Segment Disclosures

The Company has adopted the provisions of SFAS No. 131, "Disclosures About
Segments of an Enterprise and Related Information". Pursuant to this
pronouncement, operating segments are defined as components of an enterprise
about which separate financial information is available and is evaluated
regularly by the chief operating decision maker in deciding how to allocate
resources in assessing performance. Management of the Company considers its
operations to be in the food service industry and, as a result, the Company has
one single reporting operating unit with all sales historically generated in the
United States.

Pre-Opening Costs

All costs incurred prior to the opening of a location, which consist
primarily of salaries and other direct expenses incurred with the initial setup
of restaurants and certain costs related to remodels, employee training and
general restaurant management, are expensed as incurred.

Advertising Costs

Advertising costs are expensed as incurred and approximated $173,000,
$110,000 and $141,000 for fiscal years 2003, 2002 and 2001, respectively.

Comprehensive Income

The Company's operations did not give rise to items includable in
comprehensive income that were not already in its net loss for fiscal years
2003, 2002 and 2001. Accordingly, the Company's comprehensive loss is the same
as its net loss for all periods presented.

Recently Issued Accounting Pronouncements

In April 2002, the FASB approved SFAS 145, "Rescission of FASB Statements
No. 4, 44 and 54, Amendment of SFAS 13, and Technical Corrections." SFAS 145
rescinds previous accounting guidance, which required all gains and losses from
extinguishment of debt be classified as an extraordinary item. Under SFAS 145
classification of debt extinguishment depends on the facts and circumstances of
the transaction. SFAS 145 is effective for fiscal years beginning after May 15,
2002. The adoption of SFAS 145 did not have a material impact on our financial
statements.

In June 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated
with Exit or Disposal Activities," which addresses accounting for restructuring,
discontinued operation, plant closing, or other exit or disposal activity. SFAS
146 requires companies to recognize costs associated with exit or disposal
activities when


F-12


they are incurred rather than at the date of a commitment to an exit or disposal
plan. SFAS 146 is to be applied prospectively to exit or disposal activities
initiated after December 31, 2002. The adoption of SFAS 146 did not have a
significant impact on the Company's financial position and results of
operations.

In November 2002, the FASB's Emerging Issues Task Force (EITF) discussed
Issue 02-16 (EITF 02-16), "Accounting by a Customer (including a Reseller) for
Cash Consideration Received from a Vendor". Issue 02-16 provides guidance on how
a customer should account for cash consideration received from a vendor. This
Issue is effective for new arrangements entered into after December 15, 2002.
The Company adopted the provisions of Issue 02-16 at the beginning of fiscal
year 2003 for all prospective agreements with effective dates after January 1,
2003 and the adoption did not have a material impact on the results of
operations or financial position as these type of agreements were previously
accounted for in a similar manner.

In December 2002, the FASB issued SFAS No. 148, "Accounting for
Stock-Based Compensation - Transition and Disclosure." SFAS 148 amends SFAS 123
"Accounting for Stock-Based Compensation" to provide alternative methods of
transition for a voluntary change to the fair value based method of accounting
for stock-based employee compensation. In addition, SFAS 148 amends the
disclosure requirements of SFAS 123 to require more prominent disclosures in
both annual and interim financial statements about the method of accounting for
stock-based employee compensation and the effect of the method used on reported
results. The additional disclosure requirements of SFAS 148 have been
incorporated into the accompanying financial statements and footnotes. The
Company has elected to continue to follow the intrinsic value method of
accounting as prescribed by APB 25 to account for employee stock options.

In January 2003, the FASB issued Interpretation No. 46, "Consolidation of
Variable Interest Entities" ("FIN 46"), which clarifies the application of
Accounting Research Bulletin No. 51, "Consolidated Financial Statements." FIN 46
defines variable interest entities and how an enterprise should assess its
interests in a variable interest entity to decide whether to consolidate that
entity. The interpretation requires certain minimum disclosures with respect to
variable interest entities in which an enterprise holds significant variable
interest but which it does not consolidate. FIN 46 applies immediately to
variable interest entities created after January 31, 2003, and to variable
interest entities in which an enterprise obtains an interest after that date. It
applies in the first fiscal year or interim period beginning after June 15, 2003
to variable interest entities in which an enterprise holds a variable interest
that it acquired before February 1, 2003. FIN 46 applies to public enterprises
as of the beginning of the applicable interim or annual period, and it applies
to nonpublic enterprises as of the end of the applicable annual period. FIN 46
may be applied prospectively with a cumulative-effect adjustment as of the date
on which it is first applied or by restating previously issued financial
statements for one or more years with a cumulative-effect adjustment as of the
beginning of the first year restated. In October 2003, FASB deferred the
effective date for applying the provisions of FIN 46 provided that conditions
are met. FIN 46 will now be effective March 31, 2004 for the entities that are
not special purpose entities. The Company does not expect FIN 46 to have a
material impact on our financial statements.

In December 2003, the Securities and Exchange Commission issued Staff
Accounting Bulletin ("SAB") No. 104, Revenue Recognition. SAB No. 104 rescinds
portions of SAB No. 101, Revenue Recognition in Financial Statements. SAB No.
104 did not have a material impact on the Company's consolidated financial
position or results of operations.

Use of Estimates

The preparation of financial statements in conformity with accounting
principles generally accepted in the United States requires management to make
estimates and assumptions that affect the amounts reported in the financial
statements and accompanying notes. Actual results may differ from those
estimates.


F-13


3. Accounts Receivable, net

Accounts receivable, net, consists of the following:

December 29, December 30,
2003 2002
------------ ------------
Accounts receivable, trade .......... $605,103 $616,411
Reimbursements due from landlords ... 189,715 823,100
Other ............................... 206,683 304,144
------------ ------------
1,001,501 1,743,655
------------ ------------
Less: allowance for doubtful accounts (393,056) (232,129)
Accounts receivable ................. $608,445 $1,511,526
============ ============

At December 30, 2002 one landlord reimbursement represented 27% of total
reimbursements due from landlords.

4. Property, Equipment and Leasehold Improvements

Property, equipment and leasehold improvements consist of the following:

December 29, December 30,
2003 2002
------------ ------------
Leasehold improvements ........... $32,978,765 $36,297,351
Furniture and fixtures ........... 9,139,599 9,499,929
Restaurant equipment ............. 13,172,940 13,000,904
Computer and telephone equipment . 7,862,454 7,962,204
Construction in progress ......... 126,092 1,063,823
63,279,850 67,824,211
------------ ------------
Less: accumulated depreciation and (29,705,805) (22,068,892)
amortization...................
$33,574,045 $45,755,319
============ ============

Depreciation and amortization expense for fiscal years 2003, 2002 and 2001
was $7,656,651, $5,851,207 and $6,680,585, respectively.

5. Intangible Assets

Effective January 1, 2002, the Company adopted SFAS No. 141, "Business
Combinations", and SFAS No. 142, "Goodwill and Other Intangible Assets". These
statements established financial accounting and reporting standards for acquired
goodwill and other intangible assets. Specifically, the standards address how
intangible assets should be accounted for both at the time of acquisition and
after they have been recognized in the financial statements. The provisions of
SFAS 141 apply to all business combinations initiated after June 30, 2001. In
accordance with SFAS 142, intangible assets, included purchased goodwill, must
be evaluated for impairment. Those intangible assets that will continue to be
classified as goodwill or as other intangibles with indefinite lives are no
longer amortized. Finite lived intangibles will continue to be amortized over
their estimated useful lives. The Company's intangibles consist of expenditures
associated with obtaining liquor licenses, trademarks and logos. These
identifiable intangibles have indefinite lives and, accordingly, are no longer
being amortized effective January 1, 2002 upon adoption of this Statement.

In accordance with SFAS 142, the effect of this change is reflected
prospectively. The following table reflects consolidated results of operations
adjusted as though the adoption of SFAS 141 and 142 occurred as of January 2,
2001:


F-14


Year Ended
---------------------------------------------
December 29, December 30, December 31,
2003 2002 2001
------------- ------------- -------------
Net loss:
As reported ................ $(26,649,198) $(20,871,051) $(35,423,343)
Indefinite-lived intangibles - - 9,400
amortization.............
------------- ------------- -------------
As adjusted ................ $(26,649,198) $(20,871,051) $(35,413,943)
============= ============= =============

Intangible assets consist of the following, and are included in
Intangibles, Security Deposits and Other Assets, net:

December 29, December 30,
2003 2002
------------ ------------
Liquor Licenses............. $749,918 $ 903,806
Trademarks ................. 195,865 459,339
------------ ------------
$945,783 $1,363,145
============ ============

As discussed in Note 1, the company recorded an impairment charge of $0.6
million during the year ended December 29, 2003.

6. Accrued Liabilities

Accrued liabilities consist of the following:

December 29, December 30,
2003 2002
------------ ------------
Payroll and related benefits and taxes ...... $1,756,185 $1,521,208
Professional and legal costs ................ 407,273 436,993
Taxes payable ............................... 816,184 825,331
Severance ................................... 1,485,377 -
Other ....................................... 2,693,343 $3,138,876
------------ ------------
Total ....................................... $7,158,362 $5,922,408
============ ============

7. Long-Term Debt

Notes Payable

The Company maintains a credit facility in the original amount of $3
million under a Master Loan and Security Agreement dated October 28, 1999 (the
"Equipment Loan Credit Facility"). The proceeds are required to be used for the
purchases of equipment. Borrowings are secured by the equipment purchased. Each
borrowing under the Equipment Loan Credit Facility is payable over 36 months and
the interest rate is determined at the time of the borrowing. Warrants to
purchase shares of common stock were issued in connection with the Credit
Facility. The warrants entitle the holder to acquire 8,068 shares of the
Company's common stock for $14.875 per share. As of December 30, 2002, there
were two notes payable outstanding under the Equipment Loan Credit Facility. One
of the notes with the remaining principal amount of $113,738 was satisfied in
full on September 1, 2003 according to the terms of the note. As of December 29,
2003, $90,744 was still outstanding under the facility.

The Company has an outstanding note payable of approximately $105,000. The
note is due March 2007 and requires monthly payments of $3,097, which commenced
in May 1998, and accrues interest at a rate of 10% per year.

In 2001 the Company entered into a settlement agreement involving a
trademark dispute. Under that agreement, the Company is obligated to make annual
payments of $25,000 per year through 2011. The present value of those


F-15


future payments is included in Notes Payable on the accompanying balance sheets.

In April 2003, the Company borrowed the full amount of a $3 million line
of credit (the "$3 Million Note") from a bank to be used for general corporate
purposes. The $3 Million Note carried interest at 75 basis points over Bank of
America's prime lending rate and was secured by all of the Company's tangible
and intangible property, other than equipment pledged to secure its equipment
loan credit facility. The Company paid the bank fees and expenses of
approximately $22,000 upon funding of the loan in April 2003. The $3 Million
Note was guaranteed, jointly and severally, by Eric J. Gleacher, one of the
Company's stockholders and formerly a director; Charles G. Phillips, one of its
stockholders, and an entity related to ZAM Holdings L.P., the Company's largest
stockholder (together, "the Guarantors"). On October 30, 2003, the bank assigned
the note to the Guarantors or their designees and the maturity date was extended
to December 31, 2004. In connection with the Company's rights offering, the $3
Million Note was converted into shares of common stock at the option of the
holders, at a conversion price equal to $1.50.

On August 5 and 6, 2003, the Company issued senior secured promissory
notes with an aggregate principal amount of $1.5 million to Eric J. Gleacher,
Charles G. Phillips and ZAM Holdings, L.P. (collectively the "$1.5 Million
Note"). In connection with the Company's rights offering, each of the holders
converted their pro-rata share of the outstanding principal amount of the $1.5
Million Note plus accrued and unpaid interest into shares of common stock at a
conversion price equal $1.50 per share.

Senior Subordinated Debt

In November 2001, the Company issued approximately $9 million of senior
subordinated notes along with detachable warrants. The notes bore interest at
13% per annum, compounded quarterly and payable in arrears, and were subject to
a mandatory prepayment at the election of the Company or the holders at any time
after the earliest of (i) a material change in ownership, as defined, (ii) a
merger or sale of substantially all of the Company's assets, (iii) a substantial
change in corporate structure, as defined, or (iv) a default by the Company, as
defined. The notes were repaid in December 2002 in connection with the Company's
initial public offering of its common stock. (see note 11) The warrants are
exercisable at $.01 per common share and are exercisable for a period of 5 years
from the date of issuance. The fair value ascribed to the warrants was
$1,079,808. The value assigned to the warrants was being recognized as interest
expense over the term of the notes. Upon the repayment of the notes in December
2002 the Company recorded a charge of approximately $0.5 million to write off
the unamortized portion of the fair value ascribed to the warrants. This amount
is classified as loss on early extinguishment of debt in the accompanying
Consolidated Statement of Operations.

Senior Secured Debt

In August and November 2002, the Company entered into Senior Secured Note
and Warrant Purchase Agreements with certain of its existing shareholders and
members of its board of directors. These agreements provided the Company with a
credit facility of up to $25.0 million available for general corporate purposes.
The facility allowed the Company to draw down funds from time to time until
August 12, 2003. Each draw down was evidenced by a senior secured note bearing
interest at 12% per annum. During 2002 the Company issued $9.5 million of 12%
senior secured notes pursuant to this credit facility. These notes ranked senior
to all of the Company's other funded indebtedness and were secured by all of the
Company's tangible and intangible property, other than equipment pledged to
secure the Company's equipment loan credit facility and its capitalized lease
obligations. (see Note 8). Interest on the notes accrues and was payable
together with principal upon maturity. All notes issued pursuant to these
agreements matured, and the credit facility terminated, upon the consummation of
the Company's Initial Public Offering. (see Note 11).

In connection with the Senior Secured Note and Warrant Purchase
Agreements, the Company issued warrants to purchase an aggregate of 2,070,004
shares of its common stock, at an exercise price of $6.00 per share, pro rata to
the parties to the agreement. Each warrant issued pursuant to the Senior Secured
Note and Warrant Purchase Agreements has a five year term and may not be
exercised until after one year from the date of issuance. The fair value
ascribed to the warrants was $4,840,465. The value assigned to the warrants was
being recognized as interest expense over the term of the notes. Upon the
repayment of the notes in December 2002 the Company recorded a charge of
approximately $4.5 million to write off the unamortized portion of the fair
value ascribed to the warrants. This amount is classified as loss on early
extinguishments of debt in the accompanying Consolidated Statement of
Operations.


F-16


Maturities of long-term debt during the next five fiscal years and
thereafter are as follows (As of December 29, 2003):

2004 ............................. $ 160,673
2005 ............................. 62,769
2006 ............................. 52,861
2007 ............................. 29,151
Thereafter ....................... 82,803
---------
$ 388,257
Less: Current maturities .......... (160,673)
---------
Long-term debt, net .............. $ 227,584

8. Capital Lease Obligations

At December 29, 2003, the Company is obligated under capital leases for
certain restaurant equipment with an original cost of $2,019,144. The leases
expire at various dates through 2004 with a remaining principal balance of
$2,917.

9. Income Taxes

Significant components of the Company's deferred tax assets are as
follows:

December 29, December 30,
2003 2002
------------ ------------
Deferred tax assets:
Net operating loss carryforward ...... $ 39,731,194 $ 30,851,620
Deferred compensation ................ 2,018,848 1,669,651
Depreciation expense and Impairment of
Long-Lived Assets .................. 11,117,205 8,837,192
Lease termination accrual ............ 823,228 2,451,461
Allowance for doubtful accounts ...... 145,431 85,888
Contractual lease increases .......... 1,624,329 1,403,914
Accrued expenses ..................... 147,142 492,299
Other assets ......................... 6,973
------------ ------------
Total deferred tax assets ........ 55,607,377 45,798,998
Valuation allowance ..................... (55,607,377) (45,798,998)
------------ ------------
Net deferred taxes ............... $ -- $ --
============ ============

As of December 29, 2003, the Company has Federal net operating tax loss
carryforwards of approximately $107.9 million, which if not used, will expire
through 2022. Utilization of the net operating losses may be subject to an
annual limitation due to the change in ownership provisions of the Internal
Revenue Code and similar state provisions. These annual limitations may result
in the expiration of these net operating losses before their utilization. The
Company has recorded a valuation allowance to offset the benefit associated with
the deferred tax assets noted above due to the uncertainty of realizing the
related benefits.

10. Capitalization

Change in Authorized Number of Shares

On November 22, 2002, the Company amended its Certificate of Incorporation
to increase its authorized capital stock from 45,673,947 shares to 140,000,000,
of which 100,000,000 shares are Common Stock and 40,000,000 shares are Preferred
Stock.


F-17


On November 24, 2003, the Company's shareholders approved an amendment to
the Company's Amended and Restated Certificate of Incorporation to effectuate a
one-for five reverse stock split of the issued shares of the Company's common
stock. The Board of Directors reserved the right, even after shareholder
approval, to forego or postpone the filing of an amendment to the Amended and
Restated Certificate of Incorporation to effect a reverse stock split if it
determined that the action was not in the best interest of the Company and its
stockholders. As of March 25, 2004, the Board of Directors has not effected the
reverse split. If the reverse stock split is not effected prior to the Company's
annual meeting to be held on May 17, 2003, the authority to file the amendment
will expire.

Redeemable Securities

Series A Convertible Preferred Stock

In connection with the Series A Convertible Preferred Stock Purchase
Agreement (the "Series A Purchase Agreement") dated April 28, 1998, the Company
issued 1,142,124 shares of Series A Convertible Preferred Stock (the "Series A")
for approximately $14 million. The proceeds were reduced by $351,800 for closing
costs. The Series A Purchase Agreement provides for the issuance of one warrant
to purchase one share of the Company's Common Stock at an exercise price of $.01
(the "Warrants") for each 13 shares of Series A issued. The Warrants are
exercisable for a period of ten years from the date of issuance and will expire
on the earlier of (i) if required by the Company, the completion of a qualified
public offering, as defined or (ii) the redemption of all of the Series A. The
Company allocated $997,818 of the proceeds to the warrants to recognize their
fair value. In November 1999, the Company issued an additional 4,082 shares of
Series A for $50,000, based on the same terms and conditions. No additional
warrants were issued.

Series B Convertible Preferred Stock

Contemporaneously with the Series A Purchase Agreement, the Company issued
261,521 shares of Series B Convertible Preferred Stock (the "Series B Executive
Stock") to certain officers of the Company in exchange for promissory notes
aggregating $2,974,804 pursuant to the terms of an Executive Stock Agreement the
"Executive Agreement". The promissory notes accrue interest at an annual rate of
5.75% and mature in 2005. These notes are included in stockholders' equity as
notes receivable from stockholders. The Executive Agreement provided that shares
of Series B vest at the rate of 25% per year or immediately upon a qualified
public offering. During 1999, the officers converted the Series B Executive
Stock into an equal number of shares of common stock subject to the same vesting
provisions.

Series C Convertible Preferred Stock

On March 1, 1999, the Company entered into a bridge financing arrangement
(the "Agreement") pursuant to which it issued Subordinated Promissory Notes (the
"Promissory Notes") aggregating $1.5 million maturing on July 28, 1999. The
Promissory Notes bear interest at an escalating rate (ranging from 12% to 18%)
based on the number of days from the issuance of the Promissory Notes. Warrants
(the "Bridge Warrants") to purchase shares of Series A Convertible Preferred
Stock were issued in connection with the Promissory Notes. The Bridge Warrants
entitle the holder to acquire a certain amount of the Company's Series A
Convertible Preferred Stock for a price to be determined at the time of the
Company's next financing. The amount of preferred stock to be issued would be
based upon a price per share based on certain provisions in the Agreement. At
the time of the Company's March 30, 1999 financing, the terms of the Bridge
Warrants were specified to be for the purchase of 25,208 shares of Series A
Convertible Preferred Stock at $14.875 per share. The fair value of the Bridge
Warrants was determined using the Black-Scholes option-pricing model and totaled
$88,230. On March 30, 1999, the Promissory Notes were exchanged for 100,840
shares of Series C Convertible Preferred Stock. The value assigned to the Bridge
Warrants was recognized as interest expense and the carrying amount of the
Promissory Notes were converted to Series C Convertible Preferred Stock upon
conversion of the Promissory Notes.

On March 30, 1999, in connection with the 1999 Series C Preferred Stock
Purchase Agreement (the "1999 Series C Purchase Agreement"), the Company issued
1,343,668 shares of Series C convertible preferred stock ("1999 Series C"), par
value $0.01 per share and received proceeds of approximately $20 million
(including the exchange for the Company's Promissory Notes aggregating $1.5
million; described above). The proceeds were reduced by $128,411 for closing
costs. During 1999, 74,687 shares of Series C were converted to an equal number
of shares of Common Stock.


F-18


During fiscal 2000, the Company issued an aggregate of 1,426,936 shares of
Series C, par value $.01 at $15.75 per share, ("2000 Series C"). The Company
received aggregate proceeds of approximately $22.4 million in April 2000, June
2000, and September 2000. The terms of the issuance of 2000 Series C are the
same as the March 1999 issuance of 1999 Series C, with the exception that the
liquidation preference of the 2000 Series C is $15.75 per share.

During fiscal 2001, the Company issued 1,465,672 shares of Series C
convertible preferred stock, par value $.01. ("2001 Series C"). The Company
received proceeds of approximately $23.9 million, net of issuance costs. The
terms of the issuance of 2001 Series C are the same as the previous issuances of
Series C convertible preferred stock, with the exception that the liquidation
preference is $16.625 per share.

During fiscal 2002, the Company issued 1,159,956 shares of Series C
convertible preferred stock, par value $.01. ("2002 Series C"). The Company
received proceeds of approximately $19.2 million, net of issuance costs. The
terms of the issuance of 2002 Series C are the same as the previous issuances of
Series C convertible preferred stock, with the exception that the liquidation
preference is $16.625 per share.

In connection with the Company's initial public offering of its common
stock in November 2002, (see note 11) all outstanding shares of Series A and
Series C Convertible Preferred Stock were converted to common stock, on a one
for one basis. Upon the conversion any unamortized issuance costs were charged
to Additional Paid in Capital.

Common Stock Purchase Rights

On November 18, 2002, the Board of Directors resolved to adopt a
Shareholders' Rights Plan ("Rights Plan"). At that time the Board declared a
dividend distribution of one right ("Right") for each share of common stock,
$.01 par value per share of the Corporation on November 25, 2002, to
shareholders of record on November 25, 2002. Each Right entitles the registered
holder to purchase from the Company one one-hundredth of a share of preferred
stock of the Company designated as Series D Preferred Stock at a price of $100
per one one-hundredth of a share. The Board of Directors also resolved to amend
its certificate of incorporation, to designate 1,000,000 shares of Series D
Preferred Stock for such issuance.

Each holder of a share of the Company's common stock has the right to
purchase from the Company one one-hundredth (1/100) of a share of the Company's
Series D preferred stock, $.01 par value per share, at a price of $100 per one
one-hundredth of a Series D preferred share. The exercise price and the number
of Series D preferred shares issuable upon exercise are subject to adjustments
from time to time to prevent dilution. The share purchase rights are not
exercisable until the earlier to occur of (1) 10 days following a public
announcement that a person or group of affiliated or associated persons,
referred to as an acquiring person, have acquired beneficial ownership of 15% or
more of the Company's outstanding voting common stock or (2) 10 business days
following the commencement of, or announcement of an intention to make, a tender
offer or exchange offer which would result in an acquiring person beneficially
owning 15% or more of the Company's outstanding voting shares of common stock.

If the Company is acquired in a merger or other business combination, or
if more than 50% of the Company's consolidated assets or earning power is sold
after a person or group has become an acquiring person, proper provision will be
made so that each holder of a share purchase right -- other than share purchase
rights beneficially owned by the acquiring person, which will thereafter be void
- -- will have the right to receive, upon exercise of the share purchase right at
the then current exercise price, the number of shares of common stock of the
acquiring company which at the time of the transaction have a market value of
two times the exercise price. If any person or group becomes an acquiring
person, proper provision shall be made so that each holder of a share purchase
right -- other than share purchase rights beneficially owned by the acquiring
person, which will thereafter be void -- will have the right to receive upon
exercise of the share purchase right at the then current exercise price, the
number of shares of Series D preferred stock with a market value at the time of
the transaction equal to two times the exercise price.

Series D preferred shares issuable upon exercise of the share purchase
rights will not be redeemable. Each Series D preferred share will be entitled to
a minimum preferential dividend payment of $.10 per share and will be entitled


F-19


to an aggregate dividend of 100 times the cash dividend declared per share of
common stock. In the event the Company is liquidated, the holders of the Series
D preferred shares will be entitled to receive a payment in an amount equal to
the greater of $100 per one one-hundredth share or 100 times the payment made
per share of common stock. Each Series D preferred share will have 100 votes,
voting together with the shares of common stock. Finally, in the event of any
merger, consolidation or other transaction in which shares of common stock are
exchanged, each Series D preferred share will be entitled to receive 100 times
the amount received per share of common stock. These rights are protected by
customary antidilution provisions.

Before the date the share purchase rights are exercisable, the share
purchase Rights may not be detached or transferred separately from the common
stock. The share purchase Rights will expire in 2012, or, if the share purchase
Rights become exercisable before 2012, at the close of business on the 90th day
following such date the share purchase Right become exercisable, provided that
the Company's Board of Directors does not extend or otherwise modify the Right.
At any time on or prior to 10 business days following the time an acquiring
person acquires beneficial ownership of 15% or more of the Company's outstanding
voting common stock, the Company's board of directors may redeem the share
purchase Rights in whole, but not in part, at a price of $.01 per share purchase
Right. Immediately upon any share purchase Rights redemption, the exercise
Rights terminate, and the holders will only be entitled to receive the
redemption price.

Stock Purchase Warrants

Warrants to purchase 2,184,561 shares of the Company's common stock were
outstanding as of December 29, 2003; 78,752 of which have an exercise price of
$.01 per share and expire from November 2006 to April 2008; 2,070,004 of which
have an exercise price of $6.00 per share, became exercisable after August 16,
2003 and expire from August 2007 to November 2007; 33,279 of which have an
exercise price of $8.50 per share and expire in November 2007; and 2,526 of
which have an exercise price of $9.50 per share and expire in December 2006.
78,752 of these warrants provide for anti-dilution adjustments in the event of
stock splits, stock dividends, sales by the Company of its stock at, or issuance
of options or warrants containing an exercise price of, less than fair market
value or merger, consolidation, recapitalization or similar transactions. All of
the holders of these warrants are entitled to participate in any dividends
declared upon shares of the Company's common stock (other than dividends payable
solely in shares of common stock) as if these holders had fully exercised such
warrants.

Restricted Stock

On June 26, 2003, the Company entered into an employment agreement with
William D. Forrest. Pursuant to the agreement, Mr. Forrest will serve as
Executive Chairman for three years ending on March 31, 2006. In consideration
for Mr. Forrest's service as the Company's Executive Chairman, on June 26, 2003,
the Company issued to Mr. Forrest 1,156,407 shares of its authorized but
unissued common stock, representing 5% of its outstanding common stock on a
fully diluted basis (assuming all outstanding options and warrants are
exercised). Pursuant to the December 29, 2003 completion of the rights offering,
the Company issued an additional 522,064 shares to Mr. Forrest such that Mr.
Forrest's ownership of Cosi, on a fully diluted basis, remained at 5%. Mr.
Forrest's rights in the shares vest as follows: (i) 25% of the shares vested
upon issuance; (ii) 25% of the shares will vest on April 1, 2004, provided the
agreement is still in effect; and (iii) on the last day of each month,
commencing with April 2004, and ending on March 2006, 2.08% of the shares will
vest, and an additional .08% of the shares will vest on March 31, 2006, provided
that at the end of each month the agreement is still in effect. All shares not
vested will fully vest upon the termination of this agreement by Cosi without
cause (as defined in the agreement), or upon a change of control (as defined in
the agreement). If Mr. Forrest is terminated by the Company for cause (as
defined in the agreement), all unvested shares will be forfeited. Mr. Forrest
agreed that, during the term of the agreement and for a period of 12 months
thereafter, he will not compete with the Company or solicit its employees. The
value of Mr. Forrest's shares, based on the closing price of the Company's
common stock on the date of the grant, was $2,729,439, which was recorded as
deferred stock compensation within stockholder's equity. Amortization of
deferred stock compensation expense of $893,668 for fiscal year ended December
29, 2003 is included in general and administrative expenses in the accompanying
consolidated statements of operations. The remaining balance is being amortized
as stock compensation expense evenly over the remaining life of Mr. Forrest's
employment.


F-20


11. Initial Public Offering

On November 22, 2002, the Company completed an initial public offering of
its common stock, issuing 5,555,556 shares at $7.00 per share. Concurrently, all
outstanding shares of Series A and Series C preferred stock were converted to
common stock, and all of the Company's outstanding obligations under its Senior
Subordinated and Senior Secured Debt agreements were repaid, and the Company's
Senior Secured Credit Facility was terminated (See Note 7). In connection with
the repayment of the Senior Subordinated and Senior Secured debt, and the
termination of the Senior Secured credit facility, all unaccreted debt discount,
and unamortized deferred financing charges were written off, and a loss on early
extinguishment of debt of approximately $5.1 million was recorded. The total net
proceeds of the offering, net of offering expenses of approximately $6.1 million
including underwriter's discount were approximately $32.8 million.

12. Rights Offering

On December 29, 2003, the Company consummated a rights offering. Cosi
raised an aggregate of approximately $7.5 million in new cash from the sale of
common stock in connection with the rights offering and pursuant to an
investment agreement among us and certain investors that was approved by our
stockholders at our 2003 Annual Meeting. The Company issued approximately 3.6
million shares of common stock pursuant to the rights offering. In addition, the
Company issued approximately 1.4 million shares of common stock pursuant to the
investment agreement and approximately 3.0 million shares of common stock
pursuant to the conversion of $4.5 million of senior secured notes held by
certain of the parties to the investment agreement in connection with the rights
offering. In January 2004, pursuant to the investment agreement, a shareholder
purchased an additional 693,963 shares for approximately $1.0 million.

13. Stock Option Plans

The Company has several stock option plans that provide for the granting
of incentive and nonqualified stock options to participants, employees and
non-employee directors, to acquire Common Stock.

There are approximately 10 million shares of Common Stock reserved for
issuance under the Plans. Grants have been made at fair market value (as
determined by the Board of Directors prior to the Company's initial public
offering) and generally vest over a period of five years and expire ten years
from the date of the grant. The Board of Directors approves vesting terms on an
individual basis. The Company accounts for stock option grants in accordance
with APB Opinion No. 25, "Accounting for Stock Issued to Employees."

Activity with respect to the Company's stock option plans for the years
ended December 31, 2001, December 30, 2002, and December 29, 2003 was as
follows:

Weighted
Average
Number of Range of Exercise Exercise
Options Price Price
---------- ----------------- --------
Balance as of January 1, 2001 .... 2,104,165 $1.56 - $18.81 $9.62
Granted ....................... 1,377,234 $12.25 $12.25
Exercised ..................... (5,349) $5.30 - $12.25 $7.31
Canceled/Expired .............. (210,445) $8.93 - $12.25 $11.93
----------
Balance as of December 31, 2001 .. 3,265,605 $1.56 - $18.81 $10.59
Granted ....................... 501,518 $6.00 - $12.25 $10.40
Exercised ..................... (32,142) $10.94 $10.94
Canceled/Expired .............. (328,649) $6.11 - $12.25 $12.09
----------
Balance as of December 30, 2002 .. 3,406,332 $1.56 - $18.81 $10.41
Granted ....................... 2,845,689 $1.36 - $7.00 $2.13
Exercised ..................... - - -
Canceled/Expired .............. (1,841,182) $1.36 - $12.25 $8.72
----------
Balance as of December 29, 2003 .. 4,410,839 $1.36 - $12.25 $5.68
==========


F-21


There were approximately 1.9 million, 1.8 million and 1.5 million options
exercisable under the Plans as of December 29, 2003, December 30, 2002 and
December 31, 2001, respectively.

Summarized information about the Company's stock options outstanding and
exercisable at December 29, 2003 is as follows:



Outstanding Exercisable
- ------------------------ ---------------------------------------- -------------------------
Exercise Price Remaining Average Average
Range Options Average Life Price Options Price
- ------------------------ --------- ------------ ------- --------- -------

$1.36 - 2.02............ 1,198,359 8.6 years $1.76 396,234 $1.68
$2.09 - 2.57............ 1,380,989 7.6 years $2.25 - -
$5.30 - 7.00............ 262,253 4.3 years $5.53 235,059 $5.46
$8.93 - 12.25........... 1,569,238 6.2 years $11.72 1,222,657 $11.57


14. Defined Contribution Plan

The Company has a 401(k) Plan (the "Plan") for all qualified employees.
The Plan provides for a matching employer contribution of twenty-five percent of
up to four percent of the employees' deferred savings. The employer
contributions vest over five years. The deferred amount cannot exceed fifteen
percent of an individual participant's compensation in any calendar year. The
Company's contribution to the Plan was $18,943, $35,380 and $26,115 for fiscal
years 2003, 2002 and 2001, respectively.

15. Commitments and Contingencies

Commitments

As of December 29, 2003 the Company is committed under lease agreements
expiring through 2014 for occupancy of its retail restaurants and for office
space at the following minimum annual rentals:

2004............... $12,382,339
2005............... 12,634,296
2006............... 12,500,762
2007............... 12,361,879
2008............... 11,871,919
Thereafter......... 35,191,964

Amounts shown are net of approximately $2.3 million of sublease rental
income under non-cancellable subleases. Rental expense for the fiscal years
ended 2003, 2002 and 2001 totaled $ 13,396,867 $10,434,766 and $9,096,207,
respectively. Certain lease agreements have renewal options ranging from 3 years
to 15 years. In addition, certain leases obligate the Company to pay additional
rent if restaurant sales reach certain minimum levels (percentage rent). Amounts
incurred under these additional rent provisions were $281,290, $217,075 and
$168,451 for fiscal years 2003, 2002 and 2001, respectively.

Certain of the Company's lease agreements provide for scheduled rent
increases during the lease term, or for rental payments commencing at a date
other than the date of initial occupancy. In accordance with SFAS No. 13,
"Accounting for Leases," rent expense is recognized on a straight-line basis
over the term of the respective leases. The Company's obligation with respect to
these scheduled rent increases has been presented as a long-term liability in
other liabilities in the accompanying consolidated balance sheets.

As of December 29, 2003, the Company had outstanding approximately
$229,000 in standby letters of credit, which were given as security deposits for
certain of the lease obligations. The letters of credit are fully secured by
cash deposits or marketable securities held in accounts at the issuing banks.
Such deposits are not available for withdrawal, amounted to approximately
$229,000 at December 29, 2003 and are included as a component of


F-22


Intangible, Security Deposits and Other Assets in the accompanying consolidated
balance sheet.

In fiscal 2001, the Company recorded a provision of approximately
$6,411,000 respectively, and in 2002 the Company recorded a credit of
approximately $1,165,000, relating to lease commitments for restaurants the
Company has closed or is committed to close. During fiscal 2002, the Company
made cash payments totaling approximately $411,000 for those restaurants'
leases. During fiscal 2003, the Company recognized $4.5 million of lease
termination income related to the reversal of certain lease termination accruals
where the Company was able to exit the lease on a more favorable basis than
previously anticipated, which was partially offset by charges of $1.1 million
for stores closed in 2003 resulting in a net reversal of $3.4 million. In
addition, the Company made cash payments of $1.0 million during 2003 related to
the lease termination accrual.

As of December 29, 2003, future minimum lease payments related to
restaurants that have been closed or are committed to be closed is approximately
$4.3 million, with remaining lease terms ranging from 6 to 12 years. For each of
these retail locations, a lease termination reserve has been established based
upon management's estimate of the cost to exit the lease.

Other liabilities in the accompanying consolidated balance sheet as of
December 29, 2003 include $2,224,940 in accrued lease termination costs
(including a current portion of $484,491), $4,390,081 in accrued contractual
lease increases and the long-term portion of the severance accrual of $394,975.
Other liabilities as of December 30, 2002 include $6,625,570 in accrued lease
termination costs (including a current portion of $671,601) and $3,794,354 in
accrued contractual lease increases.

Purchase Commitment

During fiscal year 1999, the Company entered into an exclusive coffee
supply agreement with an unrelated third party ("Supplier"). The agreement calls
for minimum purchases, in terms of both quantity and price, to be made by the
Company of coffee beans and related products. The agreement is in effect through
December 2003 but may be terminated by the Company or the Supplier provided 180
days notice is given in advance of such termination. The Company was obligated
to purchase approximately $1.1 million of roasted coffee by fiscal year end 2003
under the terms of that agreement. In 2004, the Company renewed the purchase
agreement with the Supplier and is obligated to purchase approximately 75,000
pounds per quarter of coffee beans and related products for the next six
quarters but the agreement may be terminated by the Company or the Supplier
provided 180 days notice is given in advance of such termination.

During fiscal year 2002, the Company entered into a long-term beverage
marketing agreement with the Coca-Cola Company. Under the agreement, the Company
is obligated to purchase approximately 2.0 million gallons of fountain syrups at
the then-current annually published national chain account prices.

Currently, the company does not have any long-term contracts with its
suppliers. However, the Company does have a contract with Maines Paper and Food
Service as the broadline distributor that expires in January 2005.

Self-Insurance

The Company has a self-insured group health insurance plan. The Company is
responsible for all covered claims to a maximum liability of $100,000 per
participant during a plan year. Benefits paid in excess of $100,000 are
reimbursed to the plan under the Company's stop loss policy. In addition, the
Company also has an aggregate stop loss policy whereby the Company's liability
for total claims submitted cannot exceed a pre-determined dollar factor based
upon, among other things, past years' claims experience, actual claims paid, the
number of plan participants and monthly accumulated aggregate deductibles. Group
health insurance expense for the fiscal years 2003, 2002 and 2001 was
approximately $1,316,000, $1,108,000 and $968,000, respectively.

Litigation

The Company has been named as a defendant in several purported class
action complaints (see Note 19).


F-23


Employment Agreements

During fiscal 2002, the Company entered into employment agreements with
certain officers and employees. The term of each agreement was for three years
with each agreement expiring in 2005. The Company's aggregate remaining
obligations under these employment agreements in connection with the employee
severance charge (see Note 18), was approximately $1.2 million as of December
30, 2002.

16. Related Party Transactions

The Company incurs fees with a legal firm, a partner of which is an owner
of less than 0.5% of the Company's equity securities, and is also the father of
the Company's former interim President and Chief Executive Officer. This firm
provides legal services on behalf of the Company, which amounted to
approximately $1,161,834, $575,000 and $71,000 for the fiscal years 2003, 2002
and 2001. Furthermore, prior to February 2003, the Company engaged London Misher
Public Relations, Inc., a public relations firm that is partially owned by the
wife of the Company's former Chief Executive Officer. This firm provided the
Company with public relations services, for which the firm was paid
approximately $235,000, $146,000 and $67,000 for fiscal years 2002, 2001 and
2000, respectively. The relationship with this firm has been terminated.
Management of the Company believes that these related party transactions were
effected on a basis that approximates fair market value. Subsequent to December
30, 2002 the relationship with the public relations firm has been terminated.

17. Effect of the Events of September 11, 2001

As a result of the events of September 11, 2001, a Company owned
restaurant location and a kiosk that had operated in the World Trade Center in
New York City were destroyed. Additionally, due to its proximity to the World
Trade Center, another restaurant in the World Financial Center was closed after
the attacks and was reopened in September 2002. The Company and its insurer, and
its insurance broker are in disagreement over the amount of insurance coverage
for these locations. Consequently, approximately $1.3 million has been included
in the 2001 provisions for asset impairments and disposals. The loss is net of
approximately $1.0 million received by the Company from property and casualty
insurance. During fiscal 2002 the Company received $320,000 for business
interruption insurance claims that has been recorded as other income in the
accompanying statement of operations. Any future amounts received will be
recognized in income when received, or earlier, if the Company is notified of
the amount of claims approved by its insurers.

18. Employee Severance Charge

During fiscal 2003, the Company reduced its executive, general and
administrative staffing and recorded a charge of approximately $3.6 million
included within general and administrative expense in the accompanying statement
of operations. These reductions were primarily due to a change in the Company's
growth plans and in the Company's executive management. During 2003, payments of
approximately $1.7 million were made leaving an accrual of approximately $1.9
million at December 29, 2003.

19. Legal Proceedings

From time to time, Cosi is a defendant in litigation arising in the
ordinary course of our business, including claims resulting from "slip and fall"
accidents, claims under federal and state laws governing access to public
accommodations, employment related claims and claims from guests alleging
illness, injury or other food quality, health or operational concerns. To date,
none of such litigation, some of which is covered by insurance, has had a
material adverse effect on Cosi's consolidated financial position, results of
operations or cash flows.

On February 5, 2003, a purported shareholder class action complaint was
filed in the United States District Court for the Southern District of New York
(the "Court"), alleging that Cosi and various of our officers and directors and
the underwriter of our IPO violated Sections 11, 12(a)(2) and 15 of the
Securities Act of 1933, as amended, by


F-24


misstating, and by failing to disclose, certain financial and other business
information (Sheel Mohnot v. Cosi, Inc., et al., No. 03 CV 812). At least eight
additional class action complaints with substantially similar allegations were
later filed. These actions have been consolidated in In re Cosi, Inc. Securities
Litigation (collectively, the "Securities Act Litigation"). On July 7, 2003,
lead plaintiffs filed a Consolidated Amended Complaint, alleging on behalf of a
purported class of purchasers of Cosi's stock allegedly traceable to the
Company's November 22, 2002 IPO, that at the time of the IPO, the Company's
offering materials failed to disclose that the funds raised through the IPO
would be insufficient to implement Cosi's expansion plan; that it was improbable
that the Company would be able to open 53 to 59 new restaurants in 2003; that at
the time of the IPO, Cosi had negative working capital and therefore did not
have available working capital to repay certain debts; and that the principal
purpose for going forward with the IPO was to repay certain existing
shareholders and members of the Board of Directors for certain debts and to
operate the Company's existing restaurants.

The plaintiffs in the Securities Act Litigation generally seek to recover
recessionary damages, expert fees, attorneys' fees, costs of Court and pre- and
post-judgment interest. The underwriter is seeking indemnification from the
Company for any damages assessed against it in the Securities Act Litigation. On
August 22, 2003, lead plaintiffs filed a Second Consolidated Amended Complaint,
which was substantially similar to the Consolidated Amended Complaint. The
Securities Act Litigation is at a preliminary stage, and the Company believes
that it has meritorious defenses to these claims, and intend to vigorously
defend against them.

On September 22, 2003, defendants filed motions to dismiss the Second
Consolidated Amended Complaint in the Securities Act Litigation. Plaintiffs
filed their opposition to defendants' motions to dismiss on October 23, 2003.
Defendants filed reply briefs on November 12, 2003.

Cosi cannot predict what the outcome of these lawsuits will be. It is
possible that the Company may be required to pay substantial damages or
settlement costs in excess of the Company's insurance coverage, which could have
a material adverse effect on Cosi's financial condition or results of
operations. Cosi could also incur substantial legal costs, and management's
attention and resources could be diverted from the business.


F-25


REPORT OF INDEPENDENT AUDITORS ON SCHEDULE

To the Board of Directors
Cosi, Inc.

We have audited the consolidated financial statements of Cosi, Inc. as of
December 29, 2003 and December 30, 2002, and for each of the three years in the
period ended December 29, 2003, and have issued our report thereon dated March
18, 2004. (included elsewhere in this Annual Report on Form 10K) Our audits also
included the financial statement Schedule II -- Valuation and Qualifying
Accounts included in this Annual Report on Form 10K. This schedule is the
responsibility of the Company's management. Our responsibility is to express an
opinion based on our audits.

In our opinion, the financial statement schedule referred to above, when
considered in relation to the basic financial statements taken as a whole,
presents fairly in all material respects the information set forth therein.

/s/ ERNST & YOUNG LLP

New York, New York
March 18, 2004


S-1


SCHEDULE II

COSI, INC. AND SUBSIDIARIES

VALUATION AND QUALIFYING ACCOUNTS
For the Three Years Ending December 29, 2003



Balance at Charged to Charged to
Beginning Costs and Other Accounts Deductions Balance at
Description of Period Expenses (Describe) (Describe) End of Period
- --------------------------- ---------- ---------- -------------- ---------- -------------
(in $000s)

DECEMBER 31, 2001 .........
Allowance for doubtful ..
accounts receivable .. 367.0 3.6 -- (150.8)(a) 219.8
Lease termination reserve 3,000.0 6,410.8 -- (1,209.1)(b) 8,201.7
DECEMBER 30, 2002 .........
Allowance for doubtful ..
accounts ..................
receivable ........... 219.8 27.0 --- (14.7)(a) 232.1
Lease termination reserve 8,201.7 (1,165.0) --- (411.1)(b) 6,625.6
DECEMBER 29, 2003 .........
Allowance for doubtful ..
accounts ..................
receivable ........... 232.1 202.4 -- (41.4)(a) 393.1
Lease termination reserve 6,625.6 (3,391.3) -- (1,009.4)(b) 2,224.9


NOTES:

(a) Write-off of uncollectable accounts.

(b) Payments to landlords and others for leases on closed stores.


S-2