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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549


FORM 10-Q


     
(Mark One)
   
x
  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
 
For the Quarterly Period Ended September 30, 2002
 
OR
o
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
For the transition period from                to 

Commission File Number 000-21949


PACIFICARE HEALTH SYSTEMS, INC.

(Exact Name of Registrant as Specified in its Charter)
     
Delaware
(State or Other Jurisdiction of
Incorporation or Organization)
  95-4591529
(IRS Employer
Identification Number)


5995 Plaza Drive, Cypress, California 90630-5028

(Address of Principal Executive Offices, Including Zip Code)

(Registrant’s Telephone Number, Including Area Code) (714) 952-1121

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes x     No o

There were approximately 35,795,000 shares of common stock outstanding on October 31, 2002.




TABLE OF CONTENTS

PART I. FINANCIAL INFORMATION
Item 1: Financial Statements
CONDENSED CONSOLIDATED BALANCE SHEETS
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Item 2: Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 3: Quantitative and Qualitative Disclosures About Market Risk
Item 4: Controls and Procedures
PART II: OTHER INFORMATION
Item 1: Legal Proceedings
Item 5: Other Information
Item 6: Exhibits and Reports on Form 8-K
SIGNATURES
EXHIBIT INDEX
EXHIBIT 10.1
EXHIBIT 10.2
EXHIBIT 10.3
EXHIBIT 15
EXHIBIT 20
EXHIBIT 99.1
EXHIBIT 99.2


Table of Contents

PACIFICARE HEALTH SYSTEMS, INC.

FORM 10-Q

INDEX
             
Page

PART I. FINANCIAL INFORMATION
Item 1.
  Financial Statements        
    Condensed Consolidated Balance Sheets as of September 30, 2002 and December 31, 2001     1  
    Condensed Consolidated Statements of Operations for the three months ended September 30, 2002 and 2001     2  
    Condensed Consolidated Statements of Operations for the nine months ended September 30, 2002 and 2001     3  
    Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2002 and 2001     4  
    Notes to Condensed Consolidated Financial Statements     6  
Item 2.
  Management’s Discussion and Analysis of Financial Condition and Results of Operations     26  
Item 3.
  Quantitative and Qualitative Disclosures About Market Risk     47  
Item 4.
  Controls and Procedures     47  
PART II. OTHER INFORMATION
Item 1.
  Legal Proceedings     49  
Item 5.
  Other Information     49  
Item 6.
  Exhibits and Reports on Form 8-K     50  
Signatures     51  
Exhibits     54  

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Table of Contents

PART I. FINANCIAL INFORMATION

 
Item 1: Financial Statements

PACIFICARE HEALTH SYSTEMS, INC.

 
CONDENSED CONSOLIDATED BALANCE SHEETS
(amounts in thousands, except per-share data)
                     
September 30, December 31,
2002 2001


(unaudited)
ASSETS
Current assets:
               
 
Cash and equivalents
  $ 503,572     $ 977,759  
 
Marketable securities
    1,162,465       1,062,353  
 
Receivables, net
    316,854       375,661  
 
Prepaid expenses and other current assets
    56,801       40,254  
 
Restricted cash collateral for FHP senior notes
    43,346        
 
Deposits against letters of credit
    23,977        
 
Deferred income taxes
    85,763       132,159  
     
     
 
   
Total current assets
    2,192,778       2,588,186  
     
     
 
Property, plant and equipment at cost, net
    174,581       166,724  
Marketable securities-restricted
    147,949       112,167  
Goodwill, net
    985,917       1,915,370  
Intangible assets, net
    248,895       266,616  
Other assets
    52,443       46,983  
     
     
 
    $ 3,802,563     $ 5,096,046  
     
     
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
               
 
Medical claims and benefits payable
  $ 1,061,300     $ 1,095,900  
 
Accounts payable and accrued liabilities
    499,877       466,808  
 
Unearned premium revenue
    64,039       550,910  
 
Long-term debt due within one year
    99,395       124  
     
     
 
   
Total current liabilities
    1,724,611       2,113,742  
     
     
 
Long-term debt due after one year
    669,395       794,309  
Deferred income taxes
    102,848       137,127  
Other liabilities
    16,928       17,083  
Stockholders’ equity:
               
 
Common stock, $0.01 par value; 200,000 shares authorized; issued 47,517 shares in 2002 and 47,313 shares in 2001.
    475       473  
 
Unearned compensation
    (1,100 )     (1,153 )
 
Additional paid-in capital
    1,558,956       1,582,566  
 
Accumulated other comprehensive income
    24,964       1,951  
 
Retained earnings
    313,384       1,108,198  
 
Treasury stock, at cost; 11,798 shares in 2002 and 12,776 shares in 2001
    (607,898 )     (658,250 )
     
     
 
   
Total stockholders’ equity
    1,288,781       2,033,785  
     
     
 
    $ 3,802,563     $ 5,096,046  
     
     
 

See accompanying notes.

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Table of Contents

PACIFICARE HEALTH SYSTEMS, INC.

 
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)
(amounts in thousands, except per-share data)
                     
Three Months Ended
September 30,

2002 2001


Revenue:
               
 
Commercial premiums
  $ 1,257,998     $ 1,198,204  
 
Senior premiums
    1,451,896       1,695,452  
 
Other income
    49,029       44,723  
 
Net investment income
    20,822       26,085  
     
     
 
   
Total operating revenue
    2,779,745       2,964,464  
     
     
 
Expenses:
               
Health care services:
               
 
Commercial services
    1,094,027       1,072,785  
 
Senior services
    1,231,018       1,508,145  
     
     
 
   
Total health care services
    2,325,045       2,580,930  
     
     
 
Selling, general and administrative expenses
    358,203       309,931  
Amortization of intangible assets
    6,502       5,857  
Amortization of goodwill
          14,782  
Impairment, disposition, restructuring and other charges
          2,937  
     
     
 
Operating income
    89,995       50,027  
Interest expense
    (20,205 )     (16,833 )
     
     
 
Income before income taxes
    69,790       33,194  
Provision for income taxes
    26,031       17,062  
     
     
 
Net income before extraordinary gain
    43,759       16,132  
Extraordinary gain on early retirement of debt
          875  
     
     
 
Net income
  $ 43,759     $ 17,007  
     
     
 
Basic earnings per share:
               
 
Income before extraordinary gain
  $ 1.23     $ 0.48  
 
Extraordinary gain, net
          0.02  
     
     
 
 
Basic earnings per share
  $ 1.23     $ 0.50  
     
     
 
Diluted earnings per share:
               
 
Income before extraordinary gain
  $ 1.20     $ 0.48  
 
Extraordinary gain, net
          0.02  
     
     
 
 
Diluted earnings per share
  $ 1.20     $ 0.50  
     
     
 

See accompanying notes.

2


Table of Contents

PACIFICARE HEALTH SYSTEMS, INC.

 
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)
(amounts in thousands, except per-share data)
                     
Nine Months Ended
September 30,

2002 2001


Revenue:
               
 
Commercial premiums
  $ 3,752,012     $ 3,626,642  
 
Senior premiums
    4,475,791       5,131,591  
 
Other income
    142,247       121,843  
 
Net investment income
    42,506       88,813  
     
     
 
   
Total operating revenue
    8,412,556       8,968,889  
     
     
 
Expenses:
               
Health care services:
               
 
Commercial services
    3,276,330       3,242,534  
 
Senior services
    3,917,066       4,618,987  
     
     
 
   
Total health care services
    7,193,396       7,861,521  
     
     
 
Selling, general and administrative expenses
    977,627       896,938  
Amortization of intangible assets
    17,721       17,917  
Amortization of goodwill
          44,332  
Impairment, disposition, restructuring and other charges
    18,336       1,714  
Office of Personnel Management credits
    (12,851 )      
     
     
 
Operating income
    218,327       146,467  
Interest expense
    (55,351 )     (54,802 )
     
     
 
Income before income taxes
    162,976       91,665  
Provision for income taxes
    60,790       47,116  
     
     
 
Income before cumulative effect of a change in accounting principle and extraordinary gain
    102,186       44,549  
Cumulative effect of a change in accounting principle
    (897,000 )      
Extraordinary gain on early retirement of debt
          875  
     
     
 
Net (loss) income
  $ (794,814 )   $ 45,424  
     
     
 
Basic (loss) earnings per share:
               
 
Income before cumulative effect of a change in accounting principle and extraordinary gain
  $ 2.91     $ 1.33  
 
Cumulative effect of a change in accounting principle
    (25.57 )      
 
Extraordinary gain, net
          0.02  
     
     
 
 
Basic (loss) earnings per share
  $ (22.66 )   $ 1.35  
     
     
 
Diluted (loss) earnings per share:
               
 
Income before cumulative effect of a change in accounting principle and extraordinary gain
  $ 2.91     $ 1.32  
 
Cumulative effect of a change in accounting principle
    (25.57 )      
 
Extraordinary gain, net
          0.02  
     
     
 
 
Diluted (loss) earnings per share
  $ (22.66 )   $ 1.34  
     
     
 

See accompanying notes.

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PACIFICARE HEALTH SYSTEMS, INC.

 
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
(amounts in thousands)
                         
Nine Months Ended
September 30,

2002 2001


Operating activities:
               
 
Net (loss) income
  $ (794,814 )   $ 45,424  
 
Adjustments to reconcile net (loss) income to net cash flows (used in) provided by operating activities:
               
   
Cumulative effect of a change in accounting principle
    897,000        
   
Depreciation and amortization
    38,083       46,808  
   
Deferred income taxes
    30,572       4,375  
   
Impairment, disposition, restructuring and other charges
    18,336       1,714  
   
Amortization of intangible assets
    17,721       17,917  
   
Provision for doubtful accounts
    15,863       21,982  
   
Office of Personnel Management credits
    (12,851 )      
   
Marketable and other securities impairment for other than temporary declines in value
    12,543        
   
Employee benefit plan contributions in treasury stock
    9,586        
   
Amortization of capitalized loan fees
    6,623       4,821  
   
Amortization of notes receivable from sale of fixed assets
    (2,291 )      
   
(Gain) loss on disposal of property, plant and equipment
    (1,737 )     2,899  
   
Unearned compensation amortization
    466       3,078  
   
Tax benefit realized for stock option exercises
    289       21  
   
Amortization of discount on 10 3/4% senior notes
    109        
   
Adjustment to cash received in purchase transaction
    17        
   
Amortization of goodwill
          44,332  
   
Gain on early retirement of debt
          (1,800 )
   
Changes in assets and liabilities:
               
     
Receivables, net
    45,235       (2,390 )
     
Prepaid expenses and other assets
    (14,536 )     (416 )
     
Medical claims and benefits payable
    (34,600 )     (132,300 )
     
Accounts payable and accrued liabilities:
               
       
Payments for Office of Personnel Management settlement, net of amounts received
    (54,123 )     (4,592 )
       
Other changes in accounts payable and accrued liabilities
    101,733       38,897  
     
Unearned premium revenue
    (486,871 )     (26,132 )
     
     
 
       
Net cash flows (used in) provided by operating activities
    (207,647 )     64,638  
     
     
 
Investing activities:
               
 
Purchase of marketable securities, net
    (79,128 )     (24,261 )
 
Purchase of marketable securities-restricted
    (75,661 )     (253,412 )
 
Purchase of property, plant and equipment
    (42,978 )     (51,003 )
 
Proceeds from the sale of property, plant and equipment
    12,412       139  
 
Net cash paid for acquisitions
          (500 )
     
     
 
       
Net cash flows used in investing activities
    (185,355 )     (329,037 )
     
     
 

Table continued on next page.

See accompanying notes.

4


Table of Contents

PACIFICARE HEALTH SYSTEMS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS — (Continued)

(unaudited)
(amounts in thousands)
                         
Nine Months Ended
September 30,

2002 2001


Financing activities:
               
 
Proceeds from the sale of 10 3/4% senior notes, net of discount
    497,254        
 
Principal payments on senior credit facility
    (491,784 )     (30,213 )
 
Principal payments on FHP senior notes
    (41,750 )      
 
Credit facility amendment fees and expenses
    (32,539 )     (12,314 )
 
Deposits against letters of credit
    (23,977 )      
 
Proceeds from draw down under equity commitment arrangement
    8,928        
 
Proceeds from issuance of common stock
    2,705       41  
 
Employee benefit plan stock registration fees
    (22 )      
 
Purchase of minority interest in consolidated subsidiary
          (8,821 )
     
     
 
       
Net cash flows used in financing activities
    (81,185 )     (51,307 )
     
     
 
Net decrease in cash and equivalents
    (474,187 )     (315,706 )
Beginning cash and equivalents
    977,759       1,251,635  
     
     
 
Ending cash and equivalents
  $ 503,572     $ 935,929  
     
     
 
Supplemental cash flow information:
               
 
Cash paid during the year for:
               
   
Income taxes, net of refunds
  $ (15,158 )   $ (16,632 )
   
Interest
  $ 36,520     $ 63,168  
Supplemental schedule of noncash investing and financing activities:
               
Details of cumulative effect of a change in accounting principle:
               
 
Goodwill impairment
  $ 929,436     $  
 
Less decrease in deferred tax liability
    (32,436 )      
     
     
 
     
Goodwill impairment, net of tax
  $ 897,000     $  
     
     
 
Details of accumulated other comprehensive income:
               
 
Change in market value of marketable securities
  $ 36,994     $ 24,560  
 
Less increase in deferred tax liability
    (13,981 )     (9,316 )
     
     
 
 
Change in stockholders’ equity
  $ 23,013     $ 15,244  
     
     
 
Details of assets acquired:
               
 
Net book value of assets acquired
  $ (13,637 )   $  
 
Note payable
    13,637        
     
     
 
 
Cash paid for assets acquired
  $     $  
     
     
 
Treasury stock reissued in exchange for retirement of long-term debt:
               
 
Treasury stock
  $ 5,218     $ 38,821  
 
Additional paid in capital
    (2,398 )     (28,621 )
 
Long-term debt
    (3,000 )     (12,000 )
     
     
 
Gain on early retirement of debt
  $ (180 )   $ (1,800 )
     
     
 
Discount on 10 3/4% senior notes
  $ (3,055 )   $  
     
     
 
Stock-based compensation
  $ 1,845     $ (357 )
     
     
 
Details of businesses acquired in purchase transactions:
               
 
Fair value of assets acquired
  $     $ 1,165  
 
Less liabilities assumed or created
          (665 )
     
     
 
     
Net cash paid for acquisitions
  $     $ 500  
     
     
 

Table continued from previous page.

See accompanying notes.

5


Table of Contents

PACIFICARE HEALTH SYSTEMS, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
September 30, 2002
(unaudited)
 
1.  Basis of Presentation

PacifiCare Health Systems, Inc. is one of the nation’s largest health care services companies, offering managed care and other health insurance products to employer groups and Medicare beneficiaries in eight Western states and Guam. Following the rules and regulations of the Securities and Exchange Commission, or SEC, we have omitted footnote disclosures that would substantially duplicate the disclosures contained in the annual audited financial statements. The accompanying unaudited condensed consolidated financial statements should be read together with the consolidated financial statements and the notes included in our December 31, 2001 Annual Report on Form 10-K, filed with the SEC in March 2002.

The accompanying unaudited condensed consolidated financial statements reflect all adjustments, consisting solely of normal recurring adjustments, needed to present fairly the financial results for these interim periods in accordance with generally accepted accounting principles, or GAAP. The consolidated results of operations presented for the interim periods are not necessarily indicative of the results for a full year.

Cash and equivalents. We receive premium payments from the Centers for Medicare and Medicaid Services, or CMS, on behalf of our Secure Horizons members on or about the first day of each month for that month. If the first day of the month falls on a weekend or holiday, CMS at times makes the payment in advance, on the last business day of the previous month. On December 31, 2001, we received the premium payment for January in advance from CMS which was recorded as unearned premium revenue. This resulted in a $502 million increase to cash and equivalents as of December 31, 2001. We did not, however, receive an advance CMS payment in September 2002, for October 2002. Consequently, there has been a decrease in both cash and equivalents as well as the corresponding liability for unearned premium revenue.

Reclassifications. We reclassified certain prior year amounts in the accompanying condensed consolidated financial statements to conform to the 2002 presentation.

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)
 
2.  Long-Term Debt and Other Commitments

The following table shows the amounts outstanding under our 10 3/4% senior notes, senior credit facility, FHP senior notes and other long-term debt as of September 30, 2002:

                                                                     
Proceeds Term
Payments (Payments) Loan
Proceeds Under Proceeds on Funding Facility
Balance Applied Amendment Applied from Repurchase of 10 3/4% Payments Balance
as of from to Senior Equity or Retirement Senior and as of
December 31, Sales of Credit Commitment of FHP Notes Other September 30,
2001 Property Facility Arrangement Senior Notes Offering Changes 2002








(amounts in millions)
Long-term debt outstanding:
                                                               
10 3/4% senior notes, net of discount
  $     $     $     $     $     $ 497     $     $ 497  
 
Senior credit facility:
                                                               
   
Term loan facility
    650       (35 )     (32 )     (4 )           (315 )     (50 )     214  
   
Revolving credit facility
    55                   (1 )           (54 )            
FHP senior notes
    88                         (45 )                 43  
Database financing agreement
                                        14       14  
Other
    1                                           1  
     
     
     
     
     
     
     
     
 
    $ 794     $ (35 )   $ (32 )   $ (5 )   $ (45 )   $ 128     $ (36 )   $ 769  
     
     
     
     
     
     
     
     
 
Borrowing capacity available under the Revolving credit facility:
                                                               
 
Total available
  $ 150     $ (2 )   $ (8 )   $     $     $ (76 )   $ (13 )   $ 51  
 
Less amount outstanding(1)
    (55 )                 1             54              
 
Less letters of credit, net of deposits(1)
    (33 )     2                         22       2       (7 )
     
     
     
     
     
     
     
     
 
 
Remaining amount available to borrow under revolving credit facility
  $ 62     $     $ (8 )   $ 1     $     $     $ (11 )   $ 44  
     
     
     
     
     
     
     
     
 


(1)  Amounts in parentheses indicate reductions in our borrowing availability under our revolving credit facility; amounts without parentheses indicate increases in our borrowing availability under our revolving credit facility.

10 3/4% Senior Notes. In May 2002, we sold $500 million in aggregate principal amount of 10 3/4% senior notes due in 2009 through a private placement. The 10 3/4% senior notes were issued at 99.389%, for a discount of $3 million that will be amortized over the term of the notes. We used a portion of the net proceeds from the 10 3/4% senior notes to repay $369 million in indebtedness under our senior credit facility, including $315 million under our term loan facility and $54 million under our revolving credit facility. Additionally, we used $85 million of the net proceeds to fund a restricted cash collateral account that has been and will be used, subject to our being in compliance with the senior credit facility, to repurchase or repay the FHP senior notes prior to or on their stated maturity date. As of September 30, 2002, we had used $42 million of the restricted cash collateral account to purchase and permanently retire FHP senior notes. We also used $22 million of the net proceeds as a deposit against outstanding letters of credit under our senior credit facility. In connection with the offering of the 10 3/4% senior notes, we incurred approximately $20 million in fees that will be amortized over the term of the notes.

We may redeem the 10 3/4% senior notes at any time on or after June 1, 2006 at an initial redemption price equal to 105.375% of their principal amount plus accrued and unpaid interest. The redemption price will

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

thereafter decline annually. We also have the option before June 1, 2005 to redeem up to $175 million in aggregate principal amount of the 10 3/4% senior notes at a redemption price of 110.750% of their principal amount plus accrued and unpaid interest using the proceeds from sales of certain kinds of our capital stock. Additionally, at any time on or prior to June 1, 2006, we may redeem the 10 3/4% senior notes upon a change of control, as defined in the indenture for the notes, at 100% of their principal amount plus accrued and unpaid interest and a “make-whole” premium.

Certain of our domestic, unregulated subsidiaries fully and unconditionally guarantee the 10 3/4% senior notes. Certain of our other domestic, unregulated subsidiaries are currently restricted from guaranteeing the 10 3/4% senior notes by the terms of the FHP senior notes, but will fully and unconditionally guarantee the 10 3/4% senior notes once we permanently repay the FHP senior notes. See Note 10, “Financial Guarantees.”

Senior Credit Facility. In April 2002, we executed an amendment with our lenders to extend the maturity date of our senior credit facility to January 3, 2005. Since December 31, 2001, we have repaid indebtedness under the senior credit facility as follows:

  •  In January 2002, we repaid $25 million under the term loan facility with proceeds from a sale of property to International Business Machines Corporation, or IBM, in connection with our information technology, or IT, outsourcing arrangement;
 
  •  In April 2002, we repaid $32 million under the term loan facility in connection with amending our senior credit facility;
 
  •  In May 2002, we repaid $4 million under the term loan facility and $1 million under the revolving credit facility with proceeds from a draw down on our equity commitment arrangement;
 
  •  In May 2002, we repaid $315 million under the term loan facility and $54 million under the revolving credit facility with proceeds from the offering of the 10 3/4% senior notes;
 
  •  In June 2002, we repaid $10 million under the term loan facility with proceeds from a sale of property;
 
  •  In June 2002, we repaid $20 million under the term loan facility that was scheduled to be repaid on or before July 2, 2002 under the terms of the senior credit facility;
 
  •  In August 2002, we repaid $20 million under the term loan facility that was scheduled to be repaid on or before October 2, 2002 under the terms of the senior credit facility; and
 
  •  In September 2002, we repaid $10 million under the term loan facility that was scheduled to be repaid on or before January 2, 2003 under the terms of the senior credit facility.

The senior credit facility amortizes at a rate of $25 million per quarter. Each quarterly amortization payment includes a $20 million cash payment on the term loan facility and a $5 million reduction in borrowing capacity under the revolving credit facility. As of September 30, 2002, the total size of the committed revolving credit facility was $51 million, of which $44 was available for borrowing.

The interest rates per annum applicable to amounts outstanding under the term loan facility and revolving credit facility were increased in connection with the amendment of our senior credit facility and are, at our option, either the administrative agent’s publicly announced “prime rate” (or, if greater, the Federal Funds Rate plus 0.5%) plus a margin of 4% per annum, or the rate of Eurodollar borrowings for the applicable interest period plus a margin of 5% per annum. Based on our outstanding balance under the credit facility as of September 30, 2002, our average overall interest rate, excluding the facility fee, was 6.8% per annum. In connection with the restructuring of our long-term debt, we wrote off unamortized senior credit facility

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

fees, and paid advisory fees totaling $18 million ($12 million or $0.32 diluted loss per share, net of tax) in the second quarter of 2002.

The terms of the senior credit facility contain various covenants usual for financings of this type, including a minimum net worth requirement, a minimum fixed-charge coverage requirement and a maximum debt to earnings before interest, taxes, depreciation and amortization, or EBITDA, requirement. At September 30, 2002, we were in compliance with all of these covenants. Our domestic, unregulated subsidiaries provide guarantees and have granted security interests to the lenders in substantially all of their personal property to secure our obligations under the senior credit facility. We have also pledged the equity of certain of our subsidiaries to the lenders under the senior credit facility.

FHP Senior Notes. We have $43 million in senior notes outstanding that we assumed when we acquired FHP International Corporation, or FHP, in 1997. These notes mature on September 15, 2003, and bear interest at 7% payable semiannually. As described above, $85 million of the net proceeds from the 10 3/4% senior notes offering was used to fund a restricted cash collateral account that has been and will be used, subject to our being in compliance with the senior credit facility, to repurchase or repay the FHP senior notes prior to or on their stated maturity date. As of September 30, 2002, we had used $42 million of the restricted cash collateral account to purchase and permanently retire FHP senior notes. Additionally, in May 2002, we retired $3 million of the FHP senior notes by exchanging approximately 0.1 million shares of our common stock for those FHP senior notes. We reissued treasury stock to provide the common stock used in the exchange. The FHP senior notes share in the collateral securing our obligations under our senior credit facility.

Database Financing Agreement. In August 2002, we entered into a payment plan agreement to purchase database licenses, financial accounting system software and related maintenance in connection with the implementation of our IT initiatives. We financed $14 million, payable in quarterly installments through July 2005. The interest imputed on the payment plan agreement ranges from 4% to 5.3%.

Information Technology Outsourcing Contracts. In December 2001, we entered into a 10-year contract to outsource our IT operations to IBM. Under the contract, IBM is the coordinator of our IT outsourcing arrangement, and will provide IT services and day-to-day management of our IT infrastructure, including data center operations, support services and information distribution. In January 2002, we entered into a 10-year contract to outsource our IT software applications maintenance and enhancement services to Keane, Inc., or Keane. Our total cash obligations for base fees under these contracts over the 10-year terms will be $1.3 billion. The contracts also provide for variable fees, based on services provided above certain contractual baselines. Additionally, in the event of contract termination, we would be responsible to pay termination fees to IBM and Keane. These termination fees decline as each successive year of the contract term is completed. In connection with these outsourcing agreements, we transitioned approximately 550 employee positions to IBM and Keane in March 2002.

In connection with the IBM outsourcing contract, we sold IBM computer equipment with a net book value of $42 million in December 2001. The consideration we received from IBM for the sale included $25 million in cash, and a note receivable for the $17 million balance. We will collect the note receivable, which bears interest at approximately 7% per annum, in the form of credits against our future base fee payments from 2002 through 2005. We used the $25 million we received from IBM to repay indebtedness under the term loan facility of our senior credit facility in January 2002.

3. Stockholders’ Equity

Acqua Wellington Arrangement. In December 2001, we entered into an equity commitment arrangement with Acqua Wellington North American Equities Fund Ltd., or Acqua Wellington, an institutional

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

investor, for the purchase by Acqua Wellington of up to 6.9 million shares or $150 million of our common stock. We have the ability to call the equity commitment for an 18-month period beginning December 26, 2001, the effective date of our registration statement relating to the equity commitment, at a price per share equal to the daily volume weighted average price of our common stock on each of the 18 consecutive trading days in a draw down period that the weighted average price is above the threshold price we determine for the applicable draw down, less a discount ranging from 3.2% to 4.7% that is based on the threshold price. We have the sole discretion to present up to 15 draw down notices to Acqua Wellington. Each draw down notice sets the threshold price and the dollar value of shares Acqua Wellington may be obligated to purchase during a draw down period. The threshold price we choose cannot be less than $11.00 per share. The threshold price we select determines the maximum dollar value of shares and the discount to the market price based upon a predetermined schedule. In April 2002, we made a draw down under our equity commitment arrangement with Acqua Wellington. As a result of this draw down, we sold 420,720 shares to Acqua Wellington for an average price of $21.39 per share. The total proceeds from the draw down were approximately $9 million. This equity commitment arrangement will expire in June 2003.

Treasury Stock. As of September 30, 2002, we held approximately 11.8 million shares of treasury stock totaling $608 million. During the nine months ended September 30, 2002, we reissued approximately 1.0 million shares of treasury stock in connection with our employee benefit plans, the early retirement of FHP senior notes, and a draw down of the Acqua Wellington equity commitment arrangement. We will continue to reissue treasury stock in connection with our employee benefit plans and future draw downs, if any, under the Acqua Wellington equity commitment arrangement, or for other corporate purposes.

Minority Interest. In the first quarter of 2001, we purchased all outstanding stock of SeniorCo, Inc. from minority stockholders for $9 million. Of this amount, $6 million was paid to Compaq Computer Corporation, as a return on their original investment of $8 million. No operating results were allocated to minority stockholders in 2001.

4. Net Investment Income

We continually monitor our investment portfolio to determine whether any declines in the value of our investments are other than temporary. Since 2000, we have invested amounts totaling $11.2 million in MedUnite, Inc., or MedUnite, an independent, development stage company conceived and financed by several of the nation’s largest health care payors. MedUnite was organized to provide claims submission and payment, referral, eligibility and other Internet provider connectivity services. As expected, MedUnite experienced losses and negative cash flows since its inception. As recently as December 2001, we had not adjusted the carrying value of this investment based upon valuations prepared by qualified independent third parties. Those valuations were based upon financial and operational information contained in MedUnite’s business plan. We account for our investment in MedUnite under the cost method.

Since that time, MedUnite has not met its business plan for 2002, and will require additional capital to meet its objectives. Current market conditions make it difficult to predict whether new capital can be raised upon terms acceptable to its shareholders. As a result, we determined that the MedUnite investment had a decline in value that was other than temporary. Therefore, we wrote down our entire, then-existing $11 million investment in MedUnite in the second quarter of 2002. Additionally, we wrote down certain telecommunications investments to market value resulting in a charge of approximately $2 million in the second quarter of 2002. In total, we recorded a charge of $13 million ($8 million, or $0.22 diluted loss per share, net of tax) for other than temporary impairments to the value of these investments which is included in net investment income in the second quarter of 2002. In addition to the impairment of these

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

investments, we experienced lower pretax rates of return on our portfolio as a result of lower investable balances and interest rates that have been declining since 2001.

We invested $0.2 million in MedUnite in the third quarter of 2002, which we expensed, and we may make additional investments in MedUnite in the future. If we make additional investments in the near term, such investments, depending on the facts and circumstances at that time, would likely be expensed when made.

5. Goodwill and Intangible Assets

Goodwill. When we acquire a business, we allocate the excess of the purchase price over the fair value of the net assets acquired to goodwill and identified intangible assets. Prior to 2002, we amortized goodwill and intangible assets evenly over periods ranging from three to 40 years.

In July 2001, the Financial Accounting Standards Board issued Statements of Financial Accounting Standards (SFAS) No. 141, Business Combinations, and No. 142, Goodwill and Other Intangible Assets, effective for fiscal years beginning after December 15, 2001. Under the new rules, goodwill is no longer amortized, but is subject to impairment tests on an annual basis or more frequently if impairment indicators exist. The tests for measuring goodwill impairment under SFAS No. 142 are more stringent than the previous tests required by SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of. Under SFAS No. 121, we applied an undiscounted cash flow model to assess the fair value of our reporting units, which did not result in the recognition of goodwill impairment in 2001.

Under the guidance of SFAS No. 142, we used a discounted cash flow methodology to assess the fair values of our reporting units as of January 1, 2002. For reporting units with book equity values that exceeded the fair values, we performed a hypothetical purchase price allocation. Impairment was measured by comparing the goodwill derived from the hypothetical purchase price allocation to the carrying value of the goodwill balance. As a result, we recognized $897 million (net of $32 million of deferred tax liability reversals) of goodwill impairment as the cumulative effect of a change in accounting principle during the three months ended March 31, 2002. No goodwill impairment indicators existed for the three months ended September 30, 2002, and as a result impairment testing was not required. The following table reflects consolidated results adjusted as though the adoption of the SFAS No. 142 non-amortization of goodwill provisions occurred as of the beginning of the three and nine months ended September 30, 2001:

                                                 
Three Months Ended September 30, 2001 Nine Months Ended September 30, 2001


As Reported Adjustments As Adjusted As Reported Adjustments As Adjusted






(amounts in thousands, except per-share data)
Net income
  $ 17,007     $ 14,358     $ 31,365     $ 45,424     $ 43,054     $ 88,478  
Basic earnings per share
  $ 0.50     $ 0.43     $ 0.93     $ 1.35     $ 1.28     $ 2.64  
Diluted earnings per share
  $ 0.50     $ 0.43     $ 0.93     $ 1.34     $ 1.27     $ 2.61  

Other intangible assets will continue to be amortized over their useful lives. Under the current accounting rules and based on our current intangible assets, our future intangible asset amortization will be

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

$22 million in 2003, $21 million in 2004, $17 million in 2005, $15 million in 2006 and $15 million in 2007. Balances of identified intangible assets, by major class, were as follows for the periods indicated:

                             
Accumulated
Cost Amortization Net Balance



(amounts in thousands)
Intangible assets:
                       
 
Employer groups
  $ 243,820     $ 100,601     $ 143,219  
 
Provider networks
    121,051       17,238       103,813  
 
Other
    10,729       8,866       1,863  
     
     
     
 
   
Balance at September 30, 2002
  $ 375,600     $ 126,705     $ 248,895  
     
     
     
 
Intangible assets:
                       
 
Employer groups
  $ 243,820     $ 86,738     $ 157,082  
 
Provider networks
    121,051       14,395       106,656  
 
Other
    10,729       7,851       2,878  
     
     
     
 
   
Balance at December 31, 2001
  $ 375,600     $ 108,984     $ 266,616  
     
     
     
 
 
6.  Impairment, Disposition, Restructuring, Office of Personnel Management (“OPM”) and Other (Credits) Charges

We recognized net pretax (credits) charges for the nine months ended September 30, 2002 and 2001 as follows:

                             
Diluted
Quarter Pretax (Credits) Net-of-Tax Earnings
Recognized Charges Amount Per Share




(amounts in millions, except per share data)
2002
                           
OPM credits
  Total first   $ (12.9 )   $ (8.1 )   $ (0.23 )
         
     
     
 
Write off of unamortized senior credit facility fees and paid advisory fees
  Total second   $ 18.3     $ 11.4     $ 0.32  
         
     
     
 
2001
                           
Gain from contract termination agreement
  First   $ (1.2 )   $ (0.6 )   $ (0.02 )
Restructuring change in estimate
  First     0.3       0.1        
         
     
     
 
    Total first   $ (0.9 )   $ (0.5 )   $ (0.02 )
         
     
     
 
Restructuring change in estimate
  Total second   $ (0.3 )   $ (0.1 )   $  
         
     
     
 
Debt offering costs
  Third   $ 3.1     $ 1.5     $ 0.04  
Restructuring change in estimate
  Third     (0.2 )     (0.1 )      
         
     
     
 
    Total third   $ 2.9     $ 1.4     $ 0.04  
         
     
     
 

Write Off of Unamortized Senior Credit Facility Fees. During the second quarter of 2002, we recognized other charges of $18 million for the write off of unamortized senior credit facility fees in connection with our repayment of a significant portion of our senior credit facility, and for advisory fees paid in connection with the restructuring of our long-term debt. See Note 2, “Long-Term Debt and Other Commitments.”

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

OPM. During the first quarter of 2002, we recognized OPM credits of $13 million, representing a reduction to the net liability we had established in prior periods as a result of settlements with the OPM, the U.S. Department of Justice, or DOJ, and a private individual to settle disputes and a private lawsuit under the False Claims Act regarding alleged premium overcharges to the government for the period 1990 through 1997, primarily related to contracts held by FHP health plans prior to our acquisition of FHP in 1997. See Note 7, “Contingencies — OPM and Related Litigation.”

Debt offering costs. During the third quarter of 2001, we recognized charges of $3 million for expenses related to our efforts to obtain senior note financing, which we discontinued during the third quarter of 2001.

Restructuring Change in Estimates. We recognized changes in our January 2000 and December 2000 restructuring estimates related to severance and related employee benefits. During the third quarter of 2001, we recognized a credit of $0.2 million for the January estimate. During the second quarter of 2001, we recognized a credit of $0.1 million for the January estimate and a credit of $0.2 million for the December estimate. During the first quarter of 2001, we recognized a credit of $0.1 million for the January estimate, offset by a charge of $0.4 million for the December estimate.

Gain from Contract Termination Agreement. During the first quarter of 2001, we recognized other credits of $1 million for a gain from a contract termination agreement.

Restructuring Charge.

December 2001. In December 2001, we announced a reorganization to enhance our focus on commercial business growth and to improve our operational efficiency. In connection with this reorganization, we terminated approximately 1,450 employees and we recognized a restructuring charge of $60 million in the fourth quarter of 2001. Of the $60 million charge, approximately $34 million represented a liability for cash payments, of which $0.6 million was paid during the fourth quarter of 2001 and the remainder will be paid throughout 2002 and 2003, as severance payments are completed. Approximately $20 million of this restructuring charge was for severance and related employee benefits for employees whose positions will be eliminated by December 2003. More than half of the employee reductions were related to consolidation and standardization of company operations. As of September 30, 2002, approximately 1,060 employees had left and approximately 180 employees whose positions were eliminated had accepted other positions within the company. The remaining employees are expected to be terminated by December 2003. During the quarter ended September 30, 2002, we paid approximately $3 million to terminated employees.

The restructuring charge also included approximately $27 million related to our outsourcing of IT production. The charge primarily included abandoned software development projects and lease terminations. The remaining restructuring charge, or $13 million, related to lease terminations for excess office space related to the consolidation of our operations.

During 2002, we expect net annual selling, general and administrative savings of approximately $55 million as a result of our consolidation and standardization of operations from our December 2001 restructuring. We have and may continue to reinvest these savings in planned selling, general and administrative expenses, including an advertising campaign, new technology initiatives, increased marketing expense related to marketing Prescription Solutions, our pharmacy benefit management, or PBM, company to unaffiliated members and plan sponsors, and expenses related to expanding our electronic prescription capabilities.

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

The following table presents the activity through September 30, 2002, on the restructuring charge we took in 2001:

                                                             
Initial Balance at Balance at
Pretax Non-cash 2001 December 31, 2002 Changes in September 30,
Charge Write-off Payments 2001 Payments Estimate 2002







(amounts in millions)
December 2001 restructuring:
                                                       
 
Lease cancellations and commitments
  $ 39.7     $ (25.8 )   $     $ 13.9     $ (6.7 )   $     $ 7.2  
 
Severance and separation benefits
    20.2             (0.6 )     19.6       (11.0 )           8.6  
     
     
     
     
     
     
     
 
   
Total December 2001 restructuring
  $ 59.9     $ (25.8 )   $ (0.6 )   $ 33.5     $ (17.7 )   $     $ 15.8  
     
     
     
     
     
     
     
 

7. Contingencies

Provider Instability and Insolvency.

Our insolvency expenses include write-offs of certain uncollectable receivables from providers, and the estimated cost of unpaid health care claims normally covered by our capitation payments. Depending on state law, we may be held liable for unpaid health care claims that were previously the responsibility of the capitated provider and for which we have already paid capitation. Insolvency reserves also include estimates for potentially insolvent providers that we have specifically identified, where conditions indicate claims are not being paid or claim payments have slowed considerably. We continue to monitor the financial condition of our providers where there is perceived risk of insolvency and will adjust our insolvency reserves as necessary. Information provided by groups may be unaudited, self-reported information or may not ultimately be obtained. The balance of our insolvency reserves included in medical claims and benefits payable was $41 million at both September 30, 2002 and December 31, 2001.

To reduce insolvency risk, we have developed contingency plans that include shifting members to other providers and reviewing operational and financial plans to monitor and maximize financial and network stability. As capitation contracts are renewed for providers we have also taken steps, where feasible, to have security reserves established for insolvency issues. Security reserves are most frequently in the forms of letters of credit or segregated funds that are held in the provider’s name in a third party financial institution. The reserves may be used to pay claims that are the financial responsibility of the provider.

OPM and Related Litigation.

General. We have commercial contracts with OPM to provide managed health care services to federal employees, annuitants and their dependents under the Federal Employee Health Benefits Program, or FEHBP. These contracts are subject to extensive regulation, including complex rules regarding the premium rates we may charge. OPM, through its Office of Inspector General, or OIG, has the right to audit the premiums charged during any period and seek premium refunds or institute other sanctions for up to six years following that period. The final resolution and settlement of these routine audits have historically taken more than three years and as many as seven years. We have established a formal compliance program to specifically address potential issues that may arise from the FEHBP rating process, to work with OPM to understand its interpretation of the rules and guidelines prior to completion of the rating process, to standardize the FEHBP rating process among all of our health maintenance organizations, or HMOs, and to help reduce the likelihood that government audits will result in any significant findings.

OPM Litigation. On April 12, 2002, we resolved issues raised in various audits of our health plans by the OIG, as well as the False Claims investigations of the DOJ and the private lawsuit under the False Claims

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

Act. The settlement primarily related to contracts we acquired through our merger with FHP in 1997. As previously disclosed, the OIG and others alleged that the former FHP Arizona, California, Colorado, Guam and Ohio HMO subsidiaries, as well as the former FHP Illinois, New Mexico and Utah HMO subsidiaries that we sold in 1997 and 1998, substantially overcharged the government for premiums from 1990 through 1997. The allegations were referred to the DOJ for review of potential claims under the False Claims Act. In addition, a private individual filed a complaint under the False Claims Act in 1998 that remained under seal until the settlement. The OIG also conducted audits of our Oregon HMO for contract years 1991 through 1996 and our California HMO for contract years 1993 through 1996 and referred these audits to the DOJ for potential claims under the False Claims Act. The settlement resolved issues raised in OIG’s various audits of these 10 health plans, as well as the False Claims investigations of the DOJ and the private lawsuit under the False Claims Act.

The settlement requires us to pay $88 million. We paid $68 million in April 2002, $10 million in October 2002 and will pay the final $10 million in April 2003. As part of the settlement, we received from OPM in the second quarter of 2002 approximately $15 million in premiums that were either withheld pending resolution of these audits or were not paid by OPM for 2001 and earlier periods. The settlement resulted in OPM credits of $13 million ($8 million or $0.23 diluted earnings per share, net of tax) that we recorded in the first quarter of 2002, representing a reduction to the net liability we had established in prior periods. The $88 million settlement includes approximately $67 million paid out of fully funded reserves by our operating subsidiaries, and $21 million paid by the parent company on behalf of health plans we no longer own. We did not admit to any wrongdoing as part of the settlement. The settlement preserves our right to seek recovery from OPM of premium underpayments, if any, for understatements of membership census during the contracts years covered by the settlement.

Class Action Legal Proceedings.

On November 2, 1999, Jose Cruz filed a purported class action complaint against us, our California subsidiary, and FHP in the San Francisco Superior Court. On November 9, 1999, Cruz filed a first amended purported class action complaint that omitted FHP as a defendant. The amended complaint relates to the period from November 2, 1995 to the present and purports to be filed on behalf of all enrollees in our health care plans operating in California other than Medicare and Medicaid enrollees. The amended complaint alleges that we have engaged in unfair business acts in violation of California law, engaged in false, deceptive and misleading advertising in violation of California law and violated the California Consumer Legal Remedies Act. It also alleges that we have received unjust payments as a result of our conduct. The amended complaint seeks injunctive and declaratory relief, an order requiring the defendants to inform and warn all California consumers regarding our financial compensation programs, unspecified monetary damages for restitution of premiums and disgorgement of improper profits, attorneys’ fees and interest. We moved to compel arbitration and the Superior Court denied our motion. We filed an appeal from this denial, and the Court of Appeal affirmed the Superior Court’s decision. Thereafter, we filed a petition asking the California Supreme Court to review the Court of Appeal’s decision, and the California Supreme Court granted the petition. No date for oral argument before the California Supreme Court has been set. We deny all material allegations in the amended complaint and intend to defend the action vigorously.

In mid-2000, various federal actions against managed care companies, including us, were joined in a multi-district litigation that was coordinated for pretrial proceedings only in the United States District Court for the Southern District of Florida. This litigation is known as “In re Managed Care Litigation.” Thereafter, Dr. Dennis Breen, Dr. Leonard Klay, Dr. Jeffrey Book and several other health care providers, along with several medical associations, including the California Medical Association, joined the “In re

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

Managed Care” proceeding. These health care providers sued many managed care companies, including us, alleging that the companies’ claims processing systems automatically and impermissibly alter codes included on providers’ reimbursement/ claims forms to reduce the amount of reimbursement, and that the companies impose unfair contracting terms on providers, impermissibly delay making capitated payments under their capitated contracts, and negotiate capitation payments that are inadequate to cover the costs of health care services provided.

The District Court granted our motion to compel arbitration of all of Dr. Breen’s and Dr. Book’s claims against us, except for their claims for violations of the Racketeer Influenced and Corrupt Organizations Act, or RICO, and for their conspiracy and aiding and abetting claims that stem from contractual relationships with other managed care companies. The District Court denied our motion to compel arbitration by several other doctors because the District Court concluded that they were only pursuing conspiracy and aiding and abetting claims against us. We appealed from the District Court’s arbitration rulings to the extent they denied sending claims to arbitration. The Court of Appeals affirmed the District Court’s arbitration rulings in their entirety. We filed a petition asking the United States Supreme Court to review the Court of Appeals’ decision, and on October 15, 2002 the United States Supreme Court granted our petition. Oral argument before the United States Supreme Court is currently set for February 2003. On October 23, 2002, we filed a motion with the District Court to stay discovery in the District Court until the United States Supreme Court has decided the case before it.

In March 2001, the plaintiffs in the Breen lawsuit filed an amended complaint, and we filed a motion to dismiss the amended complaint. On September 26, 2002, the District Court granted plaintiffs’ motion to amend their complaint further and denied our pending motion to dismiss as moot. On September 26, 2002, the District Court also certified three classes of physicians on the claims asserted against us in the plaintiffs’ complaint. Of the three classes of physicians that were certified, two were nationwide classes and one class was limited to California physicians. On October 18, 2002, we filed a new motion to dismiss directed at the plaintiffs’ second amended complaint. Discovery in this litigation has recently commenced. We deny all material allegations and intend to defend the action vigorously.

On November 21, 2000, Michael Russ filed a purported class action complaint against us and several of our present and former directors and executive officers in the Central District of California. On April 18, 2002, the court dismissed the Russ case against us with prejudice. The plaintiffs filed an appeal from the dismissal order and subsequently voluntarily dismissed their appeal, which ended the case.

PacifiCare of Texas v. The Texas Department of Insurance and the State of Texas. In November 2001, we filed a lawsuit against the Texas Department of Insurance, or TDI, and the State of Texas challenging the TDI’s interpretation and enforcement of state statutes and regulations that would make Texas a “double-pay” state. The lawsuit relates to the financial insolvency of three physician groups that had capitation contracts with PacifiCare of Texas. Under these contracts, the responsibility for claims payments to health care providers was delegated to the contracted physician groups. We made capitation payments to each of these physician groups, but each of these physician groups failed to pay all of the health care providers who provided health care services covered by the capitation payments. On February 11, 2002, subsequent to the filing of our lawsuit, the Attorney General of Texas or AG, on behalf of the State of Texas and the TDI, filed a civil complaint against our Texas subsidiary in the District Court of Travis County, Texas alleging violations of the Texas Health Maintenance Organization Act, Texas Insurance Code and regulations under the Code and the Texas Deceptive Trade Practices Consumer Protection Act. The AG’s complaint primarily alleges that despite its capitation payments to the physician groups, PacifiCare of Texas is still financially responsible for the failure of the delegated providers to pay health care providers. The AG is seeking an injunction requiring us to comply with state laws plus unspecified damages, civil penalties and restitution. The AG also claimed that its subsequent lawsuit, not ours, should

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

govern the dispute. In March 2002, we submitted a motion to be recognized as the plaintiff in the lawsuit rather than the AG. In June 2002, the District Court granted this motion. In June 2002, the District Court ordered TDI, the AG and PacifiCare of Texas to participate in mediation, but recently excused them from that requirement. On September 11, 2002, the Texas Medical Association, various providers and the bankruptcy trustee for an affiliate of one of the physician groups intervened in the lawsuit. PacifiCare did not oppose the intervention of these parties in the lawsuit. Based on current information and review, we do not believe that our Texas plan is liable under applicable Texas law to pay unpaid health claims that were the responsibility of the capitated provider and for which we have already paid capitation. We intend to prosecute this action vigorously.

Other Litigation. We are involved in legal actions in the normal course of business, including claims from our members and providers arising out of decisions to deny or restrict reimbursement for services and claims that seek monetary damages, including claims for punitive damages that are not covered by insurance. As we have increased our medical management, more claims relating to the denial or restriction of services may arise. In addition, we may be subject to more claims of this nature from our Medicare+Choice members that will be litigated in state court, rather than under the Medicare Act’s administrative review process, based on a California Supreme Court decision that the United States Supreme Court declined to review. Our establishment of drug formularies, support of clinical trials and PBM services may increase our exposure to product liability claims associated with pharmaceuticals and medical devices. Based on current information and review, including consultation with our lawyers, we believe any ultimate liability that may arise from these actions, including all class action legal proceedings and State of Texas litigation, would not materially affect our consolidated financial position, results of operations or cash flows. However, our evaluation of the likely impact of these actions could change in the future and an unfavorable outcome, depending upon the amount and timing, could have a material effect on our results of operations or cash flows of a future period. For example, the loss of even one claim resulting in a significant punitive damage award could have a material adverse effect on our business. Moreover, our exposure to potential liability under punitive damage theories may decrease significantly our ability to settle these claims on reasonable terms.

8. Earnings Per Share

We calculated the denominators for the computation of basic and diluted earnings per share as follows:

                                   
Three Months Nine Months
Ended Ended
September 30, September 30,


2002 2001 2002 2001




(amounts in thousands)
Shares outstanding at the beginning of the period (excluding 89,951 shares of restricted common stock for the three and nine months ended September 30, 2002)
    35,390       33,578       34,448       33,454  
Weighted average number of shares issued:
                               
 
Treasury stock reissued
    60       24       535       30  
 
Stock options exercised
    71       88       85       87  
     
     
     
     
 
Denominator for basic earnings per share
    35,521       33,690       35,068       33,571  
Employee stock options and other dilutive potential common shares(1)(2)
    877       83             271  
     
     
     
     
 
Denominator for diluted earnings per share(2)
    36,398       33,773       35,068       33,842  
     
     
     
     
 

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)


(1)  Certain options to purchase common stock were not included in the calculation of diluted earnings per share because their exercise prices were greater than the average market price of our common stock for the periods presented. For the three months ended September 30, 2002 and 2001, these weighted options outstanding totaled 3.3 million and 6.1 million, respectively (with exercise prices ranging from $24.69 to $114.00 per share). For the nine months ended September 30, 2002 and 2001, these weighted options outstanding totaled 3.9 million and 6.5 million, respectively (with exercise prices ranging from $23.07 to $114.00 per share).
 
(2)  Employee stock options and other dilutive potential common shares for the nine months ended September 30, 2002 were not included in the calculation of diluted earnings per share because they were antidilutive.

9. Comprehensive Income

Comprehensive income represents our net income plus changes in equity, other than those changes resulting from investments by, and distributions, to our stockholders. Such changes include unrealized gains or losses on our available-for-sale securities. Our comprehensive income totaled $60 million for the three months ended September 30, 2002 and $125 million, excluding the cumulative effect of a change in accounting principle of $897 million, net of tax, for the nine months ended September 30, 2002. Our comprehensive income totaled $30 million for the three months ended September 30, 2001 and $61 million for the nine months ended September 30, 2001.

10. Financial Guarantees

Certain of our domestic, unregulated subsidiaries, which we refer to as the Initial Guarantor Subsidiaries, fully and unconditionally guarantee the 10 3/4% senior notes. Certain of our other domestic, unregulated subsidiaries, which we refer to as the PacifiCare Health Plan Administrators, Inc., or PHPA, Guarantor Subsidiaries, are currently restricted from guaranteeing the 10 3/4% senior notes by the terms of the FHP senior notes, but will fully and unconditionally guarantee the 10 3/4% senior notes once we permanently repay the FHP senior notes.

The following unaudited consolidating condensed financial statements quantify the financial position as of December 31, 2001 and September 30, 2002, the operations for the three months and nine months ended September 30, 2001 and 2002, and the cash flows for the nine months ended September 30, 2001 and 2002 of the Initial Guarantor Subsidiaries listed below and the PHPA Guarantor Subsidiaries listed below. The following unaudited consolidating condensed balance sheets, consolidating condensed statements of operations and consolidating condensed statements of cash flows present financial information for:

Parent — PacifiCare Health Systems, Inc. on a stand-alone basis (carrying investments in subsidiaries under the equity method); PacifiCare became the parent on February 14, 1997, effective with the acquisition of FHP.

Initial Guarantor Subsidiaries — PHPA, PacifiCare eHoldings, Inc., SeniorCo, Inc. and MEDeMORPHUS Healthcare Solutions, Inc. (formerly known as Rx-Connect, Inc.) on a stand-alone basis (carrying investments in subsidiaries under the equity method).

PHPA Guarantor Subsidiaries — RxSolutions, Inc., doing business as Prescription Solutions, PacifiCare Behavioral Health, Inc., and SecureHorizons USA, Inc. on a stand-alone basis.

Non-Guarantor Subsidiaries — Represents all other directly or indirectly wholly owned subsidiaries of the Parent on a consolidated basis.

Consolidating Adjustments — Entries that eliminate the investment in subsidiaries and intercompany balances and transactions.

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

The Company — The financial information for PacifiCare Health Systems, Inc. on a condensed consolidated basis.

Provision For Income Taxes — PacifiCare and its subsidiaries record the provision for income taxes in accordance with an intercompany tax-sharing agreement. Income tax benefits available to subsidiaries that arise from net operating losses can only be used to offset the subsidiaries’ taxable income from prior years and taxable income in future periods in accordance with the Federal tax law.

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

CONSOLIDATING CONDENSED BALANCE SHEETS

September 30, 2002
                                                     
Initial PHPA
Guarantor Guarantor Non-Guarantor Consolidating
Parent Subsidiaries Subsidiaries Subsidiaries Adjustments Company






(amounts in thousands)
ASSETS
Current assets:
                                               
 
Cash and equivalents
  $     $ 148,701     $ (50,358 )   $ 405,229     $     $ 503,572  
 
Marketable securities
                      1,162,465             1,162,465  
 
Receivables, net
    43       (73,775 )     238,214       162,664       (10,292 )     316,854  
 
Intercompany
    (553,210 )     422,053       16,538       114,619              
 
Prepaid expenses and other current assets
    525       25,739       9,219       25,714       (4,396 )     56,801  
 
Restricted cash collateral for FHP senior notes
    43,346                               43,346  
 
Deposits against letters of credit
    23,977                               23,977  
 
Deferred income taxes
          37,229       3,365       62,456       (17,287 )     85,763  
     
     
     
     
     
     
 
   
Total current assets
    (485,319 )     559,947       216,978       1,933,147       (31,975 )     2,192,778  
     
     
     
     
     
     
 
Property, plant and equipment at cost, net
          110,401       18,094       46,086             174,581  
Marketable securities-restricted
                      147,949             147,949  
Deferred income taxes
          49,289       4,180       33,377       (86,846 )      
Investment in subsidiaries
    2,458,547       2,420,055       13,264       898,502       (5,790,368 )      
Goodwill and intangible assets, net
          15,049       16,479       1,203,284             1,234,812  
Other assets
    20,481       31,008       1       953             52,443  
     
     
     
     
     
     
 
    $ 1,993,709     $ 3,185,749     $ 268,996     $ 4,263,298     $ (5,909,189 )   $ 3,802,563  
     
     
     
     
     
     
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
                                               
 
Medical claims and benefits payable
  $     $ 19,119     $ 34,203     $ 1,012,372     $ (4,394 )   $ 1,061,300  
 
Accounts payable and accrued liabilities
    19,440       274,084       51,403       159,022       (4,072 )     499,877  
 
Deferred income taxes
          11,192       683       5,412       (17,287 )      
 
Unearned premium revenue
          139       68       70,054       (6,222 )     64,039  
 
Long-term debt due within one year
    50,484       48,778             133             99,395  
     
     
     
     
     
     
 
   
Total current liabilities
    69,924       353,312       86,357       1,246,993       (31,975 )     1,724,611  
     
     
     
     
     
     
 
Long-term debt due after one year
    659,968       8,109             1,318             669,395  
Deferred income taxes
          82,829       5,668       101,197       (86,846 )     102,848  
Other liabilities
          16,761             167             16,928  
Intercompany notes payable (receivable)
          (202,963 )           202,963              
Stockholders’ equity:
                                               
 
Capital stock
    475                               475  
 
Unearned compensation
    (1,100 )                             (1,100 )
 
Additional paid-in capital
    1,558,956                               1,558,956  
 
Accumulated other comprehensive loss
                      24,964             24,964  
 
Retained earnings
    313,384                               313,384  
 
Treasury stock
    (607,898 )                             (607,898 )
 
Equity in income of subsidiaries
          2,927,701       176,971       2,685,696       (5,790,368 )      
     
     
     
     
     
     
 
   
Total stockholders’ equity
    1,263,817       2,927,701       176,971       2,710,660       (5,790,368 )     1,288,781  
     
     
     
     
     
     
 
    $ 1,993,709     $ 3,185,749     $ 268,996     $ 4,263,298     $ (5,909,189 )   $ 3,802,563  
     
     
     
     
     
     
 

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

CONSOLIDATING CONDENSED STATEMENTS OF OPERATIONS

For the Three Months Ended September 30, 2002
                                                   
Initial PHPA
Guarantor Guarantor Non-Guarantor Consolidating
Parent Subsidiaries Subsidiaries Subsidiaries Adjustments Company






(amounts in thousands)
Operating revenue
  $ 273     $ 7,270     $ 112,378     $ 2,746,400     $ (86,576 )   $ 2,779,745  
Income from subsidiaries
    61,896       123,176             1,314       (186,386 )      
     
     
     
     
     
     
 
 
Total operating revenue
    62,169       130,446       112,378       2,747,714       (272,962 )     2,779,745  
Health care services
          19,016       73,220       2,314,048       (81,239 )     2,325,045  
Selling, general and administrative expenses
    (147 )     90,068       24,965       247,768       (4,451 )     358,203  
Amortization of intangible assets
          313             6,189             6,502  
     
     
     
     
     
     
 
Operating income
    62,316       21,049       14,193       179,709       (187,272 )     89,995  
Interest expense
    (18,557 )     (1,982 )           (552 )     886       (20,205 )
     
     
     
     
     
     
 
Income before income taxes
    43,759       19,067       14,193       179,157       (186,386 )     69,790  
Provision for income taxes
          (42,829 )     5,683       63,177             26,031  
     
     
     
     
     
     
 
Net income
  $ 43,759     $ 61,896     $ 8,510     $ 115,980     $ (186,386 )   $ 43,759  
     
     
     
     
     
     
 

For the Nine Months Ended September 30, 2002

                                                   
Initial PHPA
Guarantor Guarantor Non-Guarantor Consolidating
Parent Subsidiaries Subsidiaries Subsidiaries Adjustments Company






(amounts in thousands)
Operating revenue
  $ (10,576 )   $ 21,448     $ 327,260     $ 8,326,537     $ (252,113 )   $ 8,412,556  
Income from subsidiaries
    179,712       246,788             3,057       (429,557 )      
     
     
     
     
     
     
 
 
Total operating revenue
    169,136       268,236       327,260       8,329,594       (681,670 )     8,412,556  
Health care services
          19,078       213,598       7,197,089       (236,369 )     7,193,396  
Selling, general and administrative expenses
    (329 )     168,364       70,401       752,456       (13,265 )     977,627  
Amortization of intangible assets
          937             16,784             17,721  
Impairment, disposition, restructuring and other charges
    18,336                               18,336  
Office of Personnel Management charges (credits)
          (18,092 )           5,241             (12,851 )
     
     
     
     
     
     
 
Operating income
    151,129       97,949       43,261       358,024       (432,036 )     218,327  
Interest expense
    (48,943 )     (6,600 )           (2,287 )     2,479       (55,351 )
     
     
     
     
     
     
 
Income before income taxes
    102,186       91,349       43,261       355,737       (429,557 )     162,976  
Provision for income taxes
          (88,363 )     16,907       132,246             60,790  
     
     
     
     
     
     
 
Income before cumulative effect of a change in accounting principle
    102,186       179,712       26,354       223,491       (429,557 )     102,186  
Cumulative effect of a change in accounting principle
                      (897,000 )           (897,000 )
     
     
     
     
     
     
 
Net income (loss)
  $ 102,186     $ 179,712     $ 26,354     $ (673,509 )   $ (429,557 )   $ (794,814 )
     
     
     
     
     
     
 

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

CONSOLIDATING CONDENSED STATEMENTS OF CASH FLOWS

For the Nine Months Ended September 30, 2002
                                                       
Initial PHPA
Guarantor Guarantor Non-Guarantor Consolidating
Parent Subsidiaries Subsidiaries Subsidiaries Adjustments Company






(amounts in thousands)
Operating activities:
                                               
 
Net income (loss)
  $ 102,186     $ 179,712     $ 26,354     $ (673,509 )   $ (429,557 )   $ (794,814 )
 
Adjustments to reconcile net income to net cash flows provided by (used in) operating activities:
                                               
   
Equity in income of subsidiaries
    (179,712 )     (246,788 )           (3,057 )     429,557        
   
Cumulative effect of a change in accounting principle
                      897,000             897,000  
   
Depreciation and amortization
          25,339       4,554       8,190             38,083  
   
Deferred income taxes
          23,368       170       7,034             30,572  
   
Impairment, disposition, restructuring and other charges
    18,336                               18,336  
   
Amortization of intangible assets
          937             16,784             17,721  
   
Provision for doubtful accounts
                302       15,561             15,863  
   
Office of Personnel Management charges (credits)
          (18,092 )           5,241             (12,851 )
   
Marketable and other securities impairment for other than temporary declines in value
    11,001                   1,542             12,543  
   
Employee benefit plan contributions in treasury stock
    9,586                               9,586  
   
Amortization of capitalized loan fees
    6,623                               6,623  
   
Amortization of notes receivable from sale of fixed assets
          (2,291 )                       (2,291 )
   
(Gain) loss on disposal of property, plant and equipment
          1,555             (3,292 )           (1,737 )
   
Unearned compensation amortization
    466                               466  
   
Tax benefit realized for stock option exercises
    289                               289  
   
Amortization of discount on 10 3/4% senior notes
    109                               109  
   
Adjustment to cash received in purchase transaction
          17                         17  
   
Changes in assets and liabilities
    112,974       (60,918 )     (4,449 )     (490,769 )           (443,162 )
     
     
     
     
     
     
 
     
Net cash flows provided by (used in) operating activities
    81,858       (97,161 )     26,931       (219,275 )           (207,647 )
     
     
     
     
     
     
 
Investing activities:
                                               
 
Purchase of marketable securities, net
                      (79,128 )           (79,128 )
 
Purchase of marketable securities-restricted
    (43,346 )                 (32,315 )           (75,661 )
 
Purchase of property, plant and equipment
          (33,710 )     (2,538 )     (6,730 )           (42,978 )
 
Proceeds from the sale of property, plant and equipment
          24             12,388             12,412  
     
     
     
     
     
     
 
     
Net cash flows provided by (used in) investing activities
    (43,346 )     (33,686 )     (2,538 )     (105,785 )           (185,355 )
     
     
     
     
     
     
 
Financing activities:
                                               
 
Proceeds from the sale of 10 3/4% senior notes, net of discount
    497,254                               497,254  
 
Principal payments on senior credit facility
    (491,651 )                 (133 )           (491,784 )
 
Principal payments on FHP senior notes
          (41,750 )                       (41,750 )
 
Loan fees
    (32,539 )                             (32,539 )
 
Deposits against letters of credit
    (23,977 )                             (23,977 )
 
Proceeds from draw down under equity commitment arrangement
    8,928                               8,928  
 
Proceeds from issuance of common and treasury stock
    2,705                               2,705  
 
Employee benefit plan stock registration fees
    (22 )                             (22 )
 
Intercompany activity:
                                               
 
Dividends received (paid)
    790       130,399             (131,189 )            
 
Royalty dividends and loans received (paid)
          86,685             (86,685 )            
 
Subordinated loans received (paid)
          (26,121 )           26,121              
 
Capital contributions received (paid)
          20,000             (20,000 )            
     
     
     
     
     
     
 
     
Net cash flows provided by (used in) financing activities
    (38,512 )     169,213             (211,886 )           (81,185 )
     
     
     
     
     
     
 
Net increase (decrease) in cash and equivalents
          38,366       24,393       (536,946 )           (474,187 )
Beginning cash and equivalents
          110,335       (74,751 )     942,175             977,759  
     
     
     
     
     
     
 
Ending cash and equivalents
  $     $ 148,701     $ (50,358 )   $ 405,229     $     $ 503,572  
     
     
     
     
     
     
 

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Table of Contents

PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

CONSOLIDATING CONDENSED BALANCE SHEETS

December 31, 2001
                                                     
Initial PHPA
Guarantor Guarantor Non-Guarantor Consolidating
Parent Subsidiaries Subsidiaries Subsidiaries Adjustments Company






(amounts in thousands)
ASSETS
Current assets:
                                               
 
Cash and equivalents
  $     $ 110,335     $ (74,751 )   $ 942,175     $     $ 977,759  
 
Marketable securities
    10,001                   1,052,352             1,062,353  
 
Receivables, net
          (51,433 )     134,197       295,516       (2,619 )     375,661  
 
Intercompany
    (454,127 )     325,418       88,307       40,402              
 
Prepaid expenses and other current assets
    156       12,632       12,307       15,159             40,254  
 
Deferred income taxes
          62,596       3,534       83,316       (17,287 )     132,159  
     
     
     
     
     
     
 
   
Total current assets
    (443,970 )     459,548       163,594       2,428,920       (19,906 )     2,588,186  
     
     
     
     
     
     
 
Property, plant and equipment at cost, net
          89,972       20,110       56,642             166,724  
Marketable securities- restricted
                      112,167             112,167  
Deferred income taxes
          49,288       4,180       12,999       (66,467 )      
Investment in subsidiaries
    3,173,723       2,387,155       13,264       1,502       (5,575,644 )      
Goodwill and intangible assets, net
          1,017,005       16,479       1,148,502             2,181,986  
Other assets
    11,129       34,897       4       953             46,983  
     
     
     
     
     
     
 
    $ 2,740,882     $ 4,037,865     $ 217,631     $ 3,761,685     $ (5,662,017 )   $ 5,096,046  
     
     
     
     
     
     
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
                                               
 
Medical claims and benefits payable
  $     $ 100     $ 32,637     $ 1,065,601     $ (2,438 )   $ 1,095,900  
 
Accounts payable and accrued liabilities
    4,048       264,066       33,483       165,392       (181 )     466,808  
 
Deferred income taxes
          10,630       683       5,974       (17,287 )      
 
Unearned premium revenue
          1,079       270       549,561             550,910  
 
Long-term debt due within one year
                      124             124  
     
     
     
     
     
     
 
   
Total current liabilities
    4,048       275,875       67,073       1,786,652       (19,906 )     2,113,742  
     
     
     
     
     
     
 
Long-term debt due after one year
    705,000       88,000             1,309             794,309  
Deferred income taxes
          87,098       5,668       110,828       (66,467 )     137,127  
Other liabilities
          16,915             168             17,083  
Intercompany notes payable (receivable)
          (176,842 )           176,842              
Stockholders’ equity:
                                               
 
Capital stock
    473                               473  
 
Unearned compensation
    (1,153 )                             (1,153 )
 
Additional paid-in capital
    1,582,566                               1,582,566  
 
Accumulated other comprehensive loss
                      1,951             1,951  
 
Retained earnings
    1,108,198                               1,108,198  
 
Treasury stock
    (658,250 )                             (658,250 )
 
Equity in income of subsidiaries
          3,746,819       144,890       1,683,935       (5,575,644 )      
     
     
     
     
     
     
 
   
Total stockholders’ equity
    2,031,834       3,746,819       144,890       1,685,886       (5,575,644 )     2,033,785  
     
     
     
     
     
     
 
    $ 2,740,882     $ 4,037,865     $ 217,631     $ 3,761,685     $ (5,662,017 )   $ 5,096,046  
     
     
     
     
     
     
 

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

CONSOLIDATING CONDENSED STATEMENTS OF OPERATIONS

For the Three Months Ended September 30, 2001
                                                   
Initial PHPA
Guarantor Guarantor Non-Guarantor Consolidating
Parent Subsidiaries Subsidiaries Subsidiaries Adjustments Company






(amounts in thousands)
Operating revenue
  $ 176     $ 9,007     $ 112,227     $ 2,936,029     $ (92,975 )   $ 2,964,464  
Income from subsidiaries
    33,005       45,331       950             (79,286 )      
     
     
     
     
     
     
 
 
Total operating revenue
    33,181       54,338       113,177       2,936,029       (172,261 )     2,964,464  
Health care services
          22       66,397       2,601,271       (86,760 )     2,580,930  
Selling, general and administrative expenses
    30       35,411       21,230       257,722       (4,462 )     309,931  
Amortization of goodwill and intangible assets
          7,415       124       13,100             20,639  
Impairment, disposition, restructuring and other charges (credits)
    3,159       (1,999 )           (23 )           1,137  
     
     
     
     
     
     
 
Operating income
    29,992       13,489       25,426       63,959       (81,039 )     51,827  
Interest expense
    (14,785 )     (2,998 )           (803 )     1,753       (16,833 )
     
     
     
     
     
     
 
Income before income taxes
    15,207       10,491       25,426       63,156       (79,286 )     34,994  
Provision for income taxes
          (24,314 )     8,363       33,938             17,987  
     
     
     
     
     
     
 
Net income
  $ 15,207     $ 34,805     $ 17,063     $ 29,218     $ (79,286 )   $ 17,007  
     
     
     
     
     
     
 

For the Nine Months Ended September 30, 2001

                                                   
Initial PHPA
Guarantor Guarantor Non-Guarantor Consolidating
Parent Subsidiaries Subsidiaries Subsidiaries Adjustments Company






(amounts in thousands)
Operating revenue
  $ 176     $ 26,434     $ 323,484     $ 8,890,853     $ (272,058 )   $ 8,968,889  
Income from subsidiaries
    94,572       141,506       8,085             (244,163 )      
     
     
     
     
     
     
 
 
Total operating revenue
    94,748       167,940       331,569       8,890,853       (516,221 )     8,968,889  
Health care services
          271       212,014       7,903,315       (254,079 )     7,861,521  
Selling, general and administrative expenses
    151       94,300       66,993       748,929       (13,435 )     896,938  
Amortization of goodwill and intangible assets
          22,177       374       39,698             62,249  
Impairment, disposition, restructuring and other charges (credits)
    3,159       (8 )     (1,197 )     (240 )           1,714  
     
     
     
     
     
     
 
Operating income
    91,438       54,800       53,385       199,151       (248,707 )     150,067  
Interest expense
    (47,814 )     (9,243 )           (2,289 )     4,544       (54,802 )
     
     
     
     
     
     
 
Income before income taxes
    43,624       45,557       53,385       196,862       (244,163 )     95,265  
Provision for income taxes
          (52,615 )     17,125       83,531             48,041  
     
     
     
     
     
     
 
Income before extraordinary gain
    43,624       98,172       36,260       113,331       (244,163 )     47,224  
Extraordinary gain
          (1,800 )                       (1,800 )
     
     
     
     
     
     
 
Net income
  $ 43,624     $ 96,372     $ 36,260     $ 113,331     $ (244,163 )   $ 45,424  
     
     
     
     
     
     
 

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PACIFICARE HEALTH SYSTEMS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
September 30, 2002
(unaudited)

CONSOLIDATING CONDENSED STATEMENTS OF CASH FLOWS

For the Nine Months Ended September 30, 2001
                                                       
Initial PHPA
Guarantor Guarantor Non-Guarantor Consolidating
Parent Subsidiaries Subsidiaries Subsidiaries Adjustments Company






(amounts in thousands)
Operating activities:
                                               
 
Net income
  $ 43,624     $ 96,372     $ 36,260     $ 113,331     $ (244,163 )   $ 45,424  
 
Adjustments to reconcile net income to net cash flows provided by (used in) operating activities:
                                               
   
Equity in income of subsidiaries
    (94,572 )     (141,506 )     (8,085 )           244,163        
   
Amortization of goodwill and intangible assets
          22,177       374       39,698             62,249  
   
Depreciation and amortization
          34,611       4,066       8,131             46,808  
   
Provision for doubtful accounts
          4       2       21,976             21,982  
   
Amortization of capitalized loan fees
    4,821                               4,821  
   
Deferred income taxes
          1,526       (24 )     2,873             4,375  
   
Unearned compensation amortization
    3,078                               3,078  
   
Loss on disposal of property, plant and equipment and other
          2,761       91       47             2,899  
   
Extraordinary gain
          (1,800 )                       (1,800 )
   
Impairment, disposition, restructuring and other charges (credits)
    3,159       (8 )     (1,197 )     (240 )           1,714  
   
Tax benefit realized for stock option exercises
    21                               21  
   
Changes in assets and liabilities, net of effects from acquisitions and dispositions
    100,964       (64,796 )     (32,496 )     (130,605 )           (126,933 )
     
     
     
     
     
     
 
     
Net cash flows provided by (used in) operating activities
    61,095       (50,659 )     (1,009 )     55,211             64,638  
     
     
     
     
     
     
 
Investing activities:
                                               
 
Sale (purchase) of marketable securities, net
    (10,001 )     32,004             (275,415 )           (253,412 )
 
Purchase of property, plant and equipment
          (37,511 )     (2,272 )     (11,220 )           (51,003 )
 
Purchase of marketable securities-restricted
          (6,990 )           (17,271 )           (24,261 )
 
Net cash paid for acquisitions
          (500 )                       (500 )
 
Proceeds from the sale of property, plant and equipment
          139                         139  
     
     
     
     
     
     
 
     
Net cash flows used in investing activities
    (10,001 )     (12,858 )     (2,272 )     (303,906 )           (329,037 )
     
     
     
     
     
     
 
Financing activities:
                                               
 
Principal payments on long-term debt
    (30,000 )                 (213 )           (30,213 )
 
Amendment fee
    (12,314 )                             (12,314 )
 
Cash paid to minority stockholders
    (8,821 )                             (8,821 )
 
Proceeds from issuance of common and treasury stock
    41                               41  
Intercompany activity:
                                               
 
Dividends received (paid)
          38,800             (38,800 )            
 
Royalty dividends and loans received (paid)
          129,069             (129,069 )            
 
Subordinated loans received (paid)
          (19,550 )           19,550              
     
     
     
     
     
     
 
     
Net cash flows provided by (used in) financing activities
    (51,094 )     148,319             (148,532 )           (51,307 )
     
     
     
     
     
     
 
Net increase (decrease) in cash and equivalents
          84,802       (3,281 )     (397,227 )           (315,706 )
Amortization of capitalized loan fees
    4,821                               4,821  
Beginning cash and equivalents
          54,826       (67,580 )     1,264,389             1,251,635  
     
     
     
     
     
     
 
Ending cash and equivalents
  $     $ 139,628     $ (70,861 )   $ 867,162     $     $ 935,929  
     
     
     
     
     
     
 

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Table of Contents

 
Item 2:  Management’s Discussion and Analysis of Financial Condition and Results of Operations

Results of Operations

Overview. We sell managed care and other health insurance products to employer groups and Medicare beneficiaries in eight Western states and Guam. We also offer a variety of specialty products and services that employers can purchase to supplement our basic commercial plans, or as stand-alone products. These specialty products include pharmacy benefit management, or PBM, behavioral health services, life and health insurance and dental and vision services.

In September 2002, we announced our intention to reduce benefits and increase premiums in our Medicare+Choice health plans in 2003. These actions will affect the majority of our 0.8 million members currently enrolled in Medicare+Choice health plans and may continue to result in disenrollment of some of our Medicare membership in counties where we continue to offer plans. In addition, we plan to withdraw our Medicare+Choice products in five counties in California and Texas where current and projected health care costs are high relative to the current and expected premiums. This withdrawal will affect approximately 37,000 members, representing about 5% of our senior health maintenance organization, or HMO, membership as of September 30, 2002. The effective date for this withdrawal is January 1, 2003.

Revenue

Commercial and Senior Premiums. We receive per-member per-month payments on behalf of each member enrolled in our commercial HMOs and our behavioral health services, life and health insurance and dental and vision services plans. Generally, our Medicare+Choice contracts entitle us to per-member per-month payments from the Centers for Medicare and Medicaid Services, or CMS, on behalf of each enrolled Medicare beneficiary. We report prepaid health care premiums received from our commercial plans’ enrolled groups, CMS, and our senior plans’ members as revenue in the month that members are entitled to receive health care. We record premiums received in advance as unearned premium revenue.

Premiums for our commercial products and Medicare+Choice products are generally fixed in advance of the periods covered. Of our commercial business, more than 50% of our membership renews on January 1 of each year, with premiums that are generally fixed for periods up to one year. In addition, each of our subsidiaries that offers Medicare+Choice products must submit adjusted community rate proposals, generally by county or service area, to CMS by September 9 for each such product that will be offered in a subsequent year. As a result, increases in the costs of health care service in excess of the estimated future health care costs reflected in the premiums or the adjusted community rate proposals generally cannot be recovered in the applicable contract year through higher premiums or benefit designs.

Generally, since the Balanced Budget Act of 1997 went into effect, annual premium increases for Medicare+Choice members have not kept pace with increases in the costs of health care. In 2002, CMS announced that federal payments to Medicare+Choice managed care organizations are projected to increase only 2%, the guaranteed minimum required by law, in calendar year 2003. These shortfalls in Medicare+Choice premiums compared to our health care services expenses in some of our operating areas contributed to our decision to cease offering, close enrollment, or obtain capacity limits in our Medicare+Choice plans in various counties in 2003, 2002 and 2001. These premium trends also contributed to changes in our benefits, copayments and deductibles. The following table provides information on the number of counties where we did offer, currently offer or will offer our Medicare+Choice plans for new member enrollment as of the dates indicated. Additionally, it provides information on the number of counties for which we contracted with CMS to offer our Medicare+Choice plans, as of the beginning of each calendar year indicated. The change in the number of counties from

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Table of Contents

2002 to 2003 for which we contracted with CMS to offer our Medicare+Choice health plans was due to service area exits in California as well as the Houston, Texas market exit.
                         
January 1, January 1, January 1,
2003 2002 2001



Counties Secure Horizons is contracted with CMS to offer Medicare+Choice plans
    63       68       104  
Counties that Secure Horizons has voluntarily closed enrollment or set capacity limits
          4       28  
     
     
     
 
Counties that Secure Horizons offers Medicare+Choice plans for new member enrollment
    63       64       76  
     
     
     
 

Other Income. Other income consists of revenue we receive from administrative services we offer through our specialty products companies, primarily from our pharmacy benefit management company. Our pharmacy benefit management company generates mail-service revenue where we, rather than network retail pharmacies, collect the member copayments. Additionally, we record revenues for prescription ingredient costs on prescriptions dispensed by our mail-service pharmacy. For prescription drugs dispensed through retail pharmacies, we record administrative services fees when a prescription claim is reviewed and approved, and the prescription is shipped or filled. We do not record revenues for the prescription ingredient costs or the network pharmacies’ dispensing fees; nor do we record revenues for copayments our members make to the retail pharmacies.

Net Investment Income. Net investment income consists of interest income, gross realized gains and gross realized losses experienced based on the level of cash invested over each period. As we have increased the number of our contracts that are risk-based rather than capitated contracts, our net investment income has become, and will continue to be an important component to results of operations. Under risk-based contracts, cash disbursements to health care providers for services provided to members are made after the related claim has been submitted and adjudicated. Under capitated contracts, health care providers are prepaid on a fixed-fee per-member per-month basis for the agreed upon schedule of services, without regard to the volume of services provided to a given member.

Expenses

Commercial and Senior Health Care Services. Health care services expenses for our commercial plans and our senior plans primarily comprise payments to physicians, hospitals and other health care providers under capitated or risk-based contracts for services provided to our members. Health care services expenses also include expenses for health care provided and administrative services performed under our specialty products and services companies.

The cost of health care provided is accrued in the month services are provided to members, based in part on estimates for hospital services and other health care costs that have been incurred but not yet reported. We develop these estimates using actuarial methods based on historical data for payment patterns, cost trends, product mix, seasonality, utilization of health care services and other relevant factors. These estimates are adjusted in future periods as we receive actual claims data, and can either increase or reduce our accrued health care costs. The cost of prescription drugs covered under our commercial and senior plans is expensed when the prescription drugs are dispensed. Our commercial and senior plans also provide incentives, through a variety of programs, for health care providers that participate in those plans to control health care costs while providing quality health care. Expenses related to these programs, which are based in part on estimates, are recorded in the period in which the related services are provided.

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Table of Contents

The percentages of HMO membership by contract type at September 30, 2002, December 31, 2001 and September 30, 2001 were as follows:

                                                 
Hospital Physician


September 30, December 31, September 30, September 30, December 31, September 30,
2002 2001 2001 2002 2001 2001






Commercial
                                               
Capitated
    46 %     48 %     49 %     78 %     79 %     80 %
Risk-based/fee-for-service
    54 %     52 %     51 %     22 %     21 %     20 %
Senior
                                               
Capitated
    57 %     57 %     60 %     77 %     77 %     80 %
Risk-based/fee-for-service
    43 %     43 %     40 %     23 %     23 %     20 %
Total
                                               
Capitated
    48 %     51 %     52 %     78 %     79 %     80 %
Risk-based/fee-for-service
    52 %     49 %     48 %     22 %     21 %     20 %

In 2002, the shift towards risk-based contracts has stabilized. We expect commercial hospital risk-based contracts to cover approximately 54% of our membership and commercial physician risk-based contracts to cover approximately 23% of our membership by December 31, 2002. We expect senior hospital risk-based contracts to cover approximately 43% of our membership and senior physician risk-based contracts to cover approximately 23% of our membership by December 31, 2002.

Three and Nine Months Ended September 30, 2002 Compared to Three and Nine Months Ended September 30, 2001

Membership. Total HMO and other membership decreased 12% to approximately 3.2 million members at September 30, 2002 from approximately 3.6 million members at September 30, 2001.

                                                     
At September 30, 2002 At September 30, 2001


Commercial Senior Total Commercial Senior Total






HMO Membership Data:
                                               
 
Arizona
    148,400       89,000       237,400       151,800       110,100       261,900  
 
California
    1,567,000       395,200       1,962,200       1,614,000       509,800       2,123,800  
 
Colorado
    181,600       58,400       240,000       205,700       60,800       266,500  
 
Guam
    31,500             31,500       42,200             42,200  
 
Nevada
    24,500       28,100       52,600       36,200       31,800       68,000  
 
Oklahoma
    103,700       20,500       124,200       93,300       32,100       125,400  
 
Oregon
    71,500       25,600       97,100       94,400       27,900       122,300  
 
Texas
    103,800       106,100       209,900       214,300       157,600       371,900  
 
Washington
    64,400       56,300       120,700       79,000       61,200       140,200  
     
     
     
     
     
     
 
   
Total HMO membership
    2,296,400       779,200       3,075,600       2,530,900       991,300       3,522,200  
     
     
     
     
     
     
 
Other Membership Data:
                                               
 
PPO and indemnity
    63,800             63,800       41,800             41,800  
 
Employer self-funded
    34,500             34,500       36,900             36,900  
 
Medicare supplement
          15,400       15,400             11,100       11,100  
     
     
     
     
     
     
 
   
Total other membership
    98,300       15,400       113,700       78,700       11,100       89,800  
     
     
     
     
     
     
 
   
Total HMO & other membership
    2,394,700       794,600       3,189,300       2,609,600       1,002,400       3,612,000  
     
     
     
     
     
     
 

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At September 30, 2002 At September 30, 2001


PacifiCare PacifiCare
HMO Unaffiliated Total HMO Unaffiliated Total






Specialty Membership Data:
                                               
Pharmacy benefit management (1)
    3,075,600       1,355,100       4,430,700       3,522,200       1,042,900       4,565,100  
Behavioral health(2)
    2,225,600       1,485,700       3,711,300       2,420,700       1,362,500       3,783,200  
Dental(2)
    413,500       218,200       631,700       647,200       208,900       856,100  


(1)  Pharmacy benefit management PacifiCare HMO membership represents members that are in our commercial or senior HMO. All of these members either have a prescription drug benefit or are able to purchase their prescriptions utilizing our retail network contracts or our mail service.
 
(2)  Dental and behavioral health PacifiCare HMO membership represents members that are in our commercial HMO that are also enrolled in our dental or behavioral health plan.

Commercial HMO membership decreased approximately 9% at September 30, 2002 compared to the same period in the prior year primarily due to a decrease of 110,500 members in Texas, 47,000 members in California, 24,100 members in Colorado and 22,900 members in Oregon primarily due to competitive pricing factors, elimination of unprofitable commercial business and the termination of contracts with network providers.

Senior HMO membership decreased approximately 21% at September 30, 2002 compared to the same period in the prior year primarily due to a decrease of 166,100 members in California and Texas primarily as a result of county exits and member disenrollments attributable to reduced benefits and increased premiums effective January 1, 2002.

PPO and indemnity membership increased approximately 53% at September 30, 2002 compared to the prior year primarily due to enhanced marketing and new product initiatives.

Pharmacy benefit management unaffiliated membership at September 30, 2002 increased approximately 30% compared to the prior year due to new membership of approximately 441,000 members attributable to increased marketing efforts, partially offset by membership losses of approximately 129,000 members primarily attributable to the disenrollment of one customer. Pharmacy benefit management HMO membership at September 30, 2002 decreased approximately 13% compared to the prior year due to changes in the senior benefits.

PacifiCare behavioral health HMO membership at September 30, 2002 decreased approximately 8% compared to the prior year in connection with the declines in affiliated commercial HMO membership described above, primarily in Colorado and Texas. Behavioral health unaffiliated membership at September 30, 2002 increased approximately 9% compared to the prior year due to the addition of two large employer groups.

PacifiCare dental HMO membership at September 30, 2002 decreased approximately 36% compared to the prior year primarily due to senior membership losses in California, attributable to dental benefit changes effective January 1, 2002. Dental unaffiliated membership at September 30, 2002 increased approximately 4% compared to the prior year due to slightly higher indemnity dental product sales.

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Commercial Premiums. Commercial premiums increased 5% or $60 million for the three months and increased 3% or $125 million for the nine months ended September 30, 2002 compared to the same periods in the prior year as follows:

                 
Three Months Ended Nine Months Ended
September 30, 2002 September 30, 2002


(amounts in millions)
Premium rate increases that averaged approximately 15% for the three months and nine months ended September 30, 2002.
  $ 158     $ 470  
Net membership decreases, primarily in California, Colorado and Texas
    (98 )     (345 )
     
     
 
Increase over prior year
  $ 60     $ 125  
     
     
 

Senior Premiums. Senior premiums decreased 14% or $244 million for the three months and decreased 13% or $656 million for the nine months ended September 30, 2002 compared to the same periods in the prior year as follows:

                 
Three Months Ended Nine Months Ended
September 30, 2002 September 30, 2002


(amounts in millions)
Membership decreases, primarily in California and Texas
  $ (336 )   $ (963 )
Premium rate increases that averaged approximately 8% for the three months and nine months ended September 30, 2002
    92       307  
     
     
 
Decrease over prior year
  $ (244 )   $ (656 )
     
     
 

Other Income. Other income increased 10% or $4 million for the three months and 17% or $20 million for the nine months ended September 30, 2002 compared to the same periods in the prior year. The increase was primarily due to increased mail-service revenues of our pharmacy benefit management subsidiary.

Net Investment Income. Net investment income decreased 20% or $5 million to $21 million for the three months ended September 30, 2002, from $26 million for the three months ended September 30, 2001. Net investment income decreased 52% or $46 million to $43 million for the nine months ended September 30, 2002, from $89 million for the nine months ended September 30, 2001.

We continually monitor our investment portfolio to determine whether any declines in the value of our investments are other than temporary. Since 2000, we have invested amounts totaling $11.2 million in MedUnite, Inc., or MedUnite, an independent, development stage company conceived and financed by several of the nation’s largest health care payors. MedUnite was organized to provide claims submission and payment, referral, eligibility and other Internet provider connectivity services. As expected, MedUnite has experienced losses and negative cash flows since its inception. As recently as December 2001, we had not adjusted the carrying value of this investment based upon valuations prepared by qualified independent third parties. Those valuations were based upon financial and operational information contained in MedUnite’s business plan. We account for our investment in MedUnite under the cost method.

Since that time, MedUnite has not met its business plan for 2002, and will require additional capital to meet its objectives. Current market conditions make it difficult to predict whether new capital can be raised upon terms acceptable to its shareholders. As a result, we determined that the MedUnite investment had a decline in value that was other than temporary. Therefore, we wrote down our entire, then-existing $11 million investment in MedUnite in the second quarter of 2002. Additionally, we wrote down certain telecommunications investments to market value resulting in a charge of approximately $2 million during the second quarter of 2002. In total, we recorded a charge of $13 million ($8 million, or $0.22 diluted loss per share, net of tax) for other than temporary impairments to the value of these investments which is

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included in net investment income in the second quarter of 2002. In addition to the impairment of these investments, we experienced lower pretax rates of return on our portfolio as a result of lower investable balances and interest rates that have been declining since 2001.

We invested $0.2 million in MedUnite in the third quarter of 2002, which we expensed, and we may make additional investments in MedUnite in the future. If we make additional investments in the near term, such investments, depending on the facts and circumstances at that time, would likely be expensed when made.

Consolidated Medical Loss Ratio. The consolidated medical loss ratio (health care services as a percentage of premium revenue) decreased for the three and nine months ended September 30, 2002 compared to the same periods in the prior year.

                                   
Three Months Ended Nine Months Ended
September 30, September 30,


2002 2001 2002 2001




Medical loss ratio:
                               
 
Consolidated
    85.8%       89.2%       87.4%       89.8%  
 
Commercial
    87.0%       89.5%       87.3%       89.4%  
 
Senior
    84.8%       89.0%       87.5%       90.0%  

Commercial Medical Loss Ratio. The commercial medical loss ratio includes results from our specialty HMO and indemnity insurance operations. Our commercial medical loss ratio decreased to 87.0% for the three months and 87.3% for the nine months ended September 30, 2002 compared to 89.5% and 89.4% for the same periods in the prior year. This decrease was driven by significant premium rate increases, partially offset by the membership losses described above, that outpaced an increase in commercial health care costs on an absolute dollar and per-member per-month basis.

Commercial health care costs increased $21 million for the three months and $34 million for the nine months ended September 30, 2002 compared to the same periods in the prior year. On a per-member per-month basis, these costs increased 11% to $153.53 for the three months and 12% to $151.03 per member per month for the nine months ended September 30, 2002 compared to $138.01 and $134.89 for the same periods in 2001. The increase was due primarily to increases in risk-based physician costs, risk-based inpatient hospital costs and pharmacy costs.

Senior Medical Loss Ratio. The senior medical loss ratio for 2002 includes results from our indemnity insurance operations for the Medicare supplement and Senior supplement products. We have not restated the prior-year period to include senior indemnity insurance operations because these results, which were previously included in our commercial medical loss ratio, were not material to senior premiums or senior health care costs in total. Our senior medical loss ratio decreased to 84.8% for the three months and 87.5% for the nine months ended September 30, 2002 compared to 89.0% and 90.0% for the same periods in 2001. This decrease was driven by premium rate increases on both CMS and member premiums, and benefit reductions effective January 1, 2002, net of membership losses described above, that outpaced an increase in senior health care costs on a per-member per-month basis. Additionally, the nine months ended September 30, 2002 included nine full months of premium rate increases attributable to the Benefits Improvements Act of 2000, or BIPA. Because BIPA became effective March 1, 2001, the same period in 2001 included only seven months of BIPA increases.

On an absolute dollar basis, senior health care costs decreased $277 million for the three months and $702 million for the nine months ended September 30, 2002 compared to the same periods in the prior year due to the significant decline in senior membership. However, on a per-member per-month basis, these costs increased 3% to $513.10 per member per month for the three months and 5% to $524.78 per member per month for the nine months ended September 30, 2002 as compared to $499.46 and $498.88 for the same periods in 2001, respectively. The per-member per-month increase was due primarily to increases in risk-based physician costs and risk-based inpatient hospital costs partially offset by benefit reductions effective January 1, 2002, and the positive impact of our disease management programs.

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Selling, General and Administrative Expenses. Selling, general and administrative expenses increased $48 million to $358 million for the three months ended September 30, 2002, from $310 million for the three months ended September 30, 2001. Selling, general and administrative expenses increased $81 million to $978 million for the nine months ended September 30, 2002, from $897 million for the nine months ended September 30, 2001. For both periods, selling, general and administrative expenses increased primarily due to increased spending for information technology, or IT, initiatives, incentive compensation costs, legal fees and related litigation expenses. These costs were partially offset by reduced labor costs as a result of our 2001 corporate restructuring.

Selling, general and administrative expenses as a percentage of operating revenue (excluding net investment income) increased compared to the same periods in the prior year primarily due to declines in operating revenue (excluding net investment income) totaling $179 million for the three months ended September 30, 2002 and $510 million for the nine months ended September 30, 2002.

                                 
Three Months Ended Nine Months Ended
September 30, September 30,


2002 2001 2002 2001




Selling, general and administrative expenses as a percentage of operating revenue (excluding net investment income)
    13.0%       10.5%       11.7%       10.1%  

Impairment, Disposition, Restructuring, OPM and Other Charges. For the nine months ended September 30, 2002, we recognized a net pretax charge of approximately $5 million ($3 million or $0.09 diluted loss per share, net of tax). During the second quarter of 2002, we recognized a pretax charge of approximately $18 million for the write off of unamortized senior credit facility fees and for advisory fees paid in connection with the restructuring of our long-term debt. During the first quarter of 2002, we recognized OPM credits of $13 million. See Notes 2 and 6 of the Notes to Condensed Consolidated Financial Statements.

Interest Expense. Interest expense increased 20% or $3 million to $20 million for the three months ended September 30, 2002, from $17 million for the three months ended September 30, 2001 due to our sale of $500 million in aggregate principal amount of 10 3/4% senior notes in May 2002, which carried a higher annual interest rate than the debt we repaid using the proceeds of that offering. See Note 2 of the Notes to Condensed Consolidated Financial Statements. Interest expense was $55 million for the nine months ended September 30, 2002 and September 30, 2001. The higher interest rate on the senior notes that we issued in May 2002 relative to the debt repaid with their proceeds was partially offset by significant repurchases of our outstanding FHP senior notes that occurred during the second and third quarter in 2002.

Provision for Income Taxes. The effective income tax rate was 37.3% for the three months and nine months ended September 30, 2002, compared with 51.4% for the three months and nine months ended September 30, 2001. The decrease was primarily attributable to our adoption of Statement of Financial Accounting Standards (SFAS) No. 142, Goodwill and Other Intangible Assets, effective January 1, 2002. Under SFAS No. 142, beginning with the first quarter of 2002, goodwill is no longer being amortized. Because a significant portion of our goodwill amortization was nondeductible, this accounting change caused a significant reduction to our effective tax rate.

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Reconciliation of Reported Results to Pro Forma Results. In our third quarter 2002 earnings announcement, we disclosed pro forma results as described in the following table. See Notes 5 and 6 of the Notes to Condensed Consolidated Financial Statements.

                                 
Three Months Ended Nine Months Ended
September 30, September 30,


2002 2001 2002 2001




(amounts in millions)
Net income (loss):
                               
As reported
  $ 44     $ 17     $ (795 )   $ 45  
Cumulative effect of a change in accounting principle, net of tax
                897        
Office of Personnel Management credits, net of tax
                (8 )      
Impairment, disposition, restructuring and other (credits) charges, net of tax
          2       11       1  
Gain on early retirement of debt, net of tax
          (1 )           (1 )
     
     
     
     
 
Pro forma net income
  $ 44     $ 18     $ 105     $ 45  
     
     
     
     
 
Goodwill amortization adjustment(1)
          15             44  
     
     
     
     
 
Pro forma net income, as adjusted(1)
  $ 44     $ 33     $ 105     $ 89  
     
     
     
     
 
Diluted (loss) earnings per share:
                               
As reported
  $ 1.20     $ 0.50     $ (22.66 )   $ 1.34  
Cumulative effect of a change in accounting principle, net of tax
                25.58        
Office of Personnel Management credits, net of tax
                (0.23 )      
Impairment, disposition, restructuring and other charges, net of tax
          0.04       0.32       0.02  
Gain on early retirement of debt, net of tax
          (0.02 )           (0.02 )
     
     
     
     
 
Pro forma net income
  $ 1.20     $ 0.52     $ 3.01     $ 1.34  
     
     
     
     
 
Goodwill amortization adjustment(1)
          0.43             1.27  
     
     
     
     
 
Pro forma net income, as adjusted(1)
  $ 1.20     $ 0.95     $ 3.01     $ 2.61  
     
     
     
     
 
Operating income:
                               
As reported
  $ 90     $ 50     $ 218     $ 146  
Office of Personnel Management credits
                (13 )      
Impairment, disposition, restructuring and other charges
          3       18       2  
     
     
     
     
 
Pro forma operating income
  $ 90     $ 53     $ 223     $ 148  
     
     
     
     
 
Goodwill amortization adjustment(1)
          15             44  
     
     
     
     
 
Pro forma operating income, as adjusted(1)
  $ 90     $ 68     $ 223     $ 192  
     
     
     
     
 
Operating income as a percentage of operating revenue: (2)
                               
As reported
    2.5 %     0.8 %     2.1 %     0.6 %
Pro forma operating income as a percentage of operating revenue(2)
    2.5 %     0.9 %     2.2 %     0.7 %
Pro forma operating income as a percentage of operating revenue, as adjusted(1)(2)
    2.5 %     1.4 %     2.2 %     1.2 %


(1)  As adjusted for the elimination of goodwill amortization under Statement of Financial Accounting Standards (SFAS) No. 142, Goodwill and Other Intangible Assets, as if adopted on January 1, 2001.
 
(2)  Excluding net investment income.

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Liquidity and Capital Resources

Operating Cash Flows. Our consolidated cash, equivalents and marketable securities decreased $374 million or 18% to $1.7 billion at September 30, 2002, from $2.0 billion at December 31, 2001. We receive premium payments from CMS, on behalf of our Secure Horizons members, on the first day of each month for that month. If the first day of the month falls on a weekend or holiday, CMS at times makes the payment in advance, on the last business day of the previous month. On December 31, 2001, we received a premium payment in advance from CMS, because CMS’s normal payment date for January 2002 would have been January 1, 2002, a holiday. This resulted in a $502 million increase to cash, equivalents and marketable securities as of December 31, 2001. We did not, however, receive an advance CMS payment in September 2002, for October 2002, because October 1, 2002 did not fall on a weekend or a holiday. Therefore, cash, equivalents and marketable securities decreased significantly as of September 30, 2002 compared to December 31, 2001. For the year ended December 31, 2002, we expect to receive an advance CMS payment on December 31, 2002, for January 2003.

Cash flows provided by operations, excluding the impact of unearned premium revenue, were $279 million during the nine months ended September 30, 2002 compared to cash flows used in operations, excluding the impact of unearned premium revenue, of $91 million during the nine months ended September 30, 2001. The increase was primarily related to changes in assets and liabilities as discussed below in “Other Balance Sheet Explanations.”

Investing Activities. For the nine months ended September 30, 2002, investing activities used $185 million of cash, compared to $329 million used during the nine months ended September 30, 2001. We purchased $155 million of marketable securities in the first nine months of 2002 to obtain longer-duration securities with higher yields during a period of falling interest rates, compared to $278 million of marketable securities purchased during the same period in the prior year.

Financing Activities. For the nine months ended September 30, 2002, financing activities used $81 million of cash, compared to $51 million used during the nine months ended September 30, 2001. During the nine months ended September 30, 2002, the significant changes were as follows:

  •  We received proceeds totaling $497 million from the 10 3/4% senior notes offering, and received no proceeds from debt offerings during the same period in 2001;
 
  •  We repaid $492 million under our senior credit facility, including $437 million under the term loan facility and $55 million under the revolving credit facility. During the same period in 2001, we repaid $30 million under our senior credit facility;
 
  •  We repurchased and permanently retired $42 million of FHP senior notes with funds from a restricted cash collateral account. During the same period in 2001, we did not repurchase FHP senior notes;
 
  •  We paid $33 million in loan fees, including $20 million in connection with the 10 3/4% senior notes offering (to be amortized over the term of the notes), and $13 million in connection with the amendment to the senior credit facility. During the same period in 2001, we did not pay loan fees;
 
  •  We used $24 million of the net proceeds from the 10 3/4% senior notes offering and other property sales as a deposit against outstanding letters of credit under our senior credit facility;
 
  •  We received $9 million in proceeds from a draw down on our equity commitment arrangement, with no comparable activity during the same period in 2001; and
 
  •  During the nine months ended September 30, 2001, we paid $9 million to three minority stockholders for all outstanding stock of our consolidated minority subsidiary, with no comparable activity during the same period in 2002.

In May 2002, we sold $500 million in aggregate principal amount of 10 3/4% senior notes due in 2009 in a private placement. The 10 3/4% senior notes were issued at 99.389%, for a discount of $3 million that will be amortized over the term of the notes. We used a portion of the net proceeds from the 10 3/4% senior notes

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to repay $369 million in indebtedness under our senior credit facility, including $315 million under our term loan facility and $54 million under our revolving credit facility. Additionally, we used $85 million of the net proceeds to fund a restricted cash collateral account that has been and will be used, subject to our being in compliance with the senior credit facility, to repurchase or repay the FHP senior notes prior to, or on their stated maturity date. As of September 30, 2002, we had used $42 million of the restricted cash collateral account to purchase and permanently retire FHP senior notes. In connection with the offering of the 10 3/4% senior notes, we incurred approximately $20 million in fees that will be amortized over the term of the notes.

Certain of our domestic, unregulated subsidiaries fully and unconditionally guarantee the 10 3/4% senior notes. Certain of our other domestic, unregulated subsidiaries are currently restricted from guaranteeing the 10 3/4% senior notes by the terms of the FHP senior notes, but will fully and unconditionally guarantee the 10 3/4% senior notes once we permanently repay the FHP senior notes. See Note 10 of the Notes to Condensed Consolidated Financial Statements.

In April 2002, we executed an amendment with our lenders to extend the maturity date of our senior credit facility to January 3, 2005. The extension of the maturity date to January 3, 2005 was conditioned on the reduction of the senior credit facility by $250 million on or prior to January 2, 2003. We satisfied this condition using a portion of the proceeds of the offering of the 10 3/4% senior notes. Since December 31, 2001, we have repaid indebtedness under the senior credit facility as follows:

  •  In January 2002, we repaid $25 million under the term loan facility with proceeds from a sale of property to IBM;
 
  •  In April 2002, we repaid $32 million under the term loan facility in connection with amending our senior credit facility;
 
  •  In May 2002, we repaid $4 million under the term loan facility and $1 million under the revolving credit facility with proceeds from a draw down on our equity commitment arrangement;
 
  •  In May 2002, we repaid $315 million under the term loan facility and $54 million under the revolving credit facility with proceeds from the offering of the 10 3/4% senior notes;
 
  •  In June 2002, we repaid $10 million under the term loan facility with proceeds from a sale of property;
 
  •  In June 2002, we repaid $20 million under the term loan facility that was scheduled to be repaid on or before July 2, 2002 under the terms of the senior credit facility;
 
  •  In August 2002, we repaid $20 million under the term loan facility that was scheduled to be repaid on or before October 2, 2002 under the terms of the senior credit facility; and
 
  •  In September 2002, we repaid $10 million under the term loan facility that was scheduled to be repaid on or before January 2, 2003 under the terms of the senior credit facility.

The senior credit facility amortizes at a rate of $25 million per quarter. Each quarterly amortization payment includes a $20 million cash payment on the term loan facility and a $5 million reduction in borrowing capacity under the revolving credit facility. As of September 30, 2002, the total size of the committed revolving credit facility was $51 million, of which $44 million was available for borrowing.

The interest rates per annum applicable to amounts outstanding under the term loan facility and revolving credit facility were increased in connection with the amendment of our senior credit facility and are, at our option, either the administrative agent’s publicly announced “prime rate” (or, if greater, the Federal Funds Rate plus 0.5%) plus a margin of 4% per annum, or the rate of Eurodollar borrowings for the applicable interest period plus a margin of 5% per annum. Based on our outstanding balance under the credit facility as of September 30, 2002, our average overall interest rate, excluding the facility fee, was 6.8% per annum.

The terms of the senior credit facility contain various covenants usual for financings of this type, including a minimum net worth requirement, a minimum fixed-charge coverage requirement and a maximum debt

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to earnings before interest, taxes, depreciation and amortization, or EBITDA, requirement. At September 30, 2002, we were in compliance with all of these covenants. Our domestic, unregulated subsidiaries provide guarantees and have granted security interests to the lenders in substantially all of their personal property to secure our obligations under the senior credit facility. We have also pledged the equity of certain of our subsidiaries to the lenders under the senior credit facility.

We have $43 million in senior notes outstanding that we assumed when we acquired FHP International Corporation, or FHP, in 1997. These notes mature on September 15, 2003, and bear interest at 7% payable semiannually. As described above, $85 million of the net proceeds from the 10 3/4% senior notes offering was used to fund a restricted cash collateral account that has been and will be used, subject to our being in compliance with the senior credit facility, to repurchase or repay the FHP senior notes prior to or on their stated maturity date. As of September 30, 2002, we had used $42 million of the restricted cash collateral account to purchase and permanently retire FHP senior notes. Additionally, in May 2002, we retired $3 million of the FHP senior notes by exchanging approximately 0.1 million shares of our common stock for those FHP senior notes. We reissued treasury stock to provide the common stock used in the exchange. The FHP notes share in the collateral securing our obligations under our senior credit facility.

Our ability to repay debt depends in part on dividends and cash transfers from our subsidiaries. Nearly all of the subsidiaries are subject to HMO regulations or insurance regulations and may be subject to substantial supervision by one or more HMO or insurance regulators. Subsidiaries subject to regulation must meet or exceed various capital standards imposed by HMO or insurance regulations, which may from time to time impact the amount of funds the subsidiaries can pay to us. Our subsidiaries are not obligated to make funds available to us. Additionally, from time to time, we advance funds in the form of a loan or capital contribution to our subsidiaries to assist them in satisfying state financial requirements. We may provide additional funding to a subsidiary if a state regulator imposes additional financial requirements due to concerns about the financial position of the subsidiary or if there is an adverse effect resulting from changes to the risk-based capital requirements. This may in turn affect the subsidiary’s ability to pay dividends or make other cash transfers.

We may seek to refinance our senior credit facility, which will mature in January 2005, using equity or debt financing alternatives. In addition, subject to our being in compliance with the senior credit facility, we will continue to repurchase and permanently retire the FHP senior notes that mature in September 2003 with the restricted cash collateral account established for that purpose. Our debt is rated below investment grade by the major credit rating agencies. As of November 2002, Moody’s rating of our senior credit facility was B2 with a positive outlook, Standard & Poors’ rating was BB- with a negative outlook and Fitch IBCA’s rating was BB with a stable outlook. As of November 2002, Moody’s rating of our 10 3/4% senior notes was B3 with a positive outlook, Standard & Poors’ rating was B+ with a negative outlook and Fitch IBCA’s rating was BB-with a stable outlook. Consequently, if we seek to raise funds in capital markets transactions, our ability to do so will be limited to issuing additional non-investment grade debt or issuing equity and/or equity-linked instruments. We may not be able to issue any such securities at all or on terms favorable to us. Any issuance of equity or equity-linked securities may result in substantial dilution to our stockholders.

In December 2001, we entered into an equity commitment arrangement with Acqua Wellington North American Equities Fund Ltd., or Acqua Wellington, an institutional investor, for the purchase by Acqua Wellington of up to 6.9 million shares or $150 million in our common stock. In April 2002, we made a draw down under our equity commitment arrangement with Acqua Wellington. As a result of this draw down, we sold 420,720 shares to Acqua Wellington for an average price of $21.39 per share. The total proceeds from the draw down were approximately $9 million. This equity commitment arrangement will expire in June 2003.

We expect to fund our working capital requirements and capital expenditures during the next twelve months from our cash flow from operations. We have taken a number of steps to increase our cash flow from operations, including increasing premiums, increased marketing for specialty product lines and introducing new products as well as exiting from unprofitable markets and cost savings initiatives, including

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our restructuring announced in December 2001 and our outsourcing of our IT infrastructure and software maintenance. If our cash flow is less than we expect due to one or more of the risk factors described in “Forward-Looking Statements,” or our cash flow requirements increase for reasons we do not currently foresee, then we may need to draw down remaining available funds on our revolving credit facility which matures in January 2005. Our borrowing capacity under the revolving credit facility will be reduced on a quarterly basis by $5 million. As of September 30, 2002, the total size of the committed revolving credit facility was $51 million, of which $44 million was available for borrowing. A failure to comply with any covenant in the senior credit facility could make these funds unavailable. We also may be required to take additional actions to reduce our cash flow requirements, including the deferral of planned investments aimed at reducing our selling, general and administrative expenses. The deferral or cancellation of any investments could have a material adverse impact on our ability to meet our short-term business objectives.

Other Balance Sheet Change Explanations

Receivables, Net. Receivables, net as of September 30, 2002, decreased $59 million from December 31, 2001 as follows:

  •  $36 million decrease in provider receivables, from additional reserves, collections and settlements recorded for various providers, primarily in California and Texas;
 
  •  $13 million decrease in trade receivables, primarily due to the collection of 2001 prescription drug rebates in the first quarter of 2002, and the impact of lower 2002 rebates earned due to prescription drug benefit changes; and
 
  •  $10 million decrease in other receivables.

Goodwill and Intangible Assets, Net. Goodwill and intangible assets as of September 30, 2002 decreased 43% from December 31, 2001 due to a $929 million goodwill impairment charge (before the deferred tax impact) and $18 million of intangible amortization expense. As more fully described in Note 4 of the Notes to Condensed Consolidated Financial Statements, we recorded impairment charges as the cumulative effect of a change in accounting principle in connection with our adoption of SFAS No. 142, Goodwill and Other Intangible Assets, as of January 1, 2002.

Medical Claims and Benefits Payable. The majority of our medical claims and benefits payable represent liabilities related to our risk-based contracts. Under risk-based contracts, claims are payable once incurred and cash disbursements are made to health care providers for services provided to members after the related claim has been submitted and adjudicated. Under capitated contracts, health care providers are prepaid on a fixed-fee per-member per-month basis, regardless of the services provided to members. The liabilities that arise for capitated contracts relate to timing issues primarily due to membership changes that may occur. As of September 30, 2002, approximately 77% of medical claims and benefits payable was attributable to risk-based contracts.

Medical claims and benefits payable as of September 30, 2002 decreased $35 million from December 31, 2001, primarily because senior shared-risk membership has decreased 18% since December 31, 2001. This senior membership decrease more than offset increased senior health care costs trends. IBNR decreases were partially offset by provider incentive accrual increases.

Accounts Payable and Accrued Liabilities. Accounts payable and accrued liabilities increased $33 million from December 31, 2001, primarily due to increased selling, general and administrative expenses recorded in the third quarter of 2002, as described in “Results of Operations — Selling, General and Administrative Expenses.

Stockholders’ Equity. The decreases in treasury stock and additional paid-in capital from December 31, 2001 were primarily due to the reissuance of approximately 977,000 shares of treasury stock, of which approximately 421,000 shares were reissued under the equity commitment arrangement, approximately 101,000 shares were reissued in connection with the retirement of FHP senior notes and approximately

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455,000 shares were reissued in connection with our employee benefit plans during the nine months ended September 30, 2002.

Critical Accounting Policies and Estimates

When we prepare our consolidated financial statements, we use estimates and assumptions that may affect reported amounts and disclosures. The accounting estimates that we believe involve the most complex judgments, and are the most critical to the accurate reporting of our financial condition and results of operations include the following:

Incurred But Not Reported or Paid Claims Reserves. We estimate the amount of our reserves for incurred but not reported (IBNR) claims submitted under our risk-based provider contracts, primarily using standard actuarial methodologies based on historical data. These standard actuarial methodologies include, among other factors, the average interval between the date services are rendered and the date claims are received and/or paid, denied claims activity, disputed claims activity, expected health care cost inflation, utilization, seasonality patterns and changes in membership. The estimates for submitted claims and IBNR claims liabilities are made on an accrual basis and adjusted, based on actual claims data, in future periods as required. For new products, such as our PPO products, estimates are initially based on health care cost data provided by third parties. This data includes assumptions for member age, gender and geography. The models that we use to prepare estimates for each product are adjusted as we accumulate actual claims data. Such estimates could materially understate or overstate our actual liability for medical claims and benefits payable. These estimates are reviewed by our external auditors and state regulatory authorities on a periodic basis. The estimates for submitted claims and IBNR claims liabilities are made on an accrual basis and adjusted in future periods as required. Adjustments to prior period estimates, if any, are included in the current period.

Provider Insolvency Reserves. We maintain insolvency reserves for our capitated contracts with providers that include estimates for potentially insolvent providers, where conditions indicate claims are not being paid or have slowed considerably. These insolvency reserves include write-offs of certain uncollectable receivables from providers and the estimated cost of unpaid health care claims that were previously the responsibility of the capitated provider. Depending on states’ laws, we may be held liable for unpaid health care claims that were previously the responsibility of the capitated provider and for which we have already paid capitation. These estimates could materially understate or overstate our actual liability for medical claims and benefits payable.

Ordinary Course Legal Proceedings. From time to time, we are involved in legal proceedings that involve claims for coverage and tort liability encountered in the ordinary course of business. The loss of even one of these claims, if it results in a significant punitive damage award, could have a material adverse effect on our business. In addition, our exposure to potential liability under punitive damage theories may significantly decrease our ability to settle these claims on reasonable terms.

For further discussion of risk factors associated with these accounting estimates, read “Forward Looking Statements — Risk Factors.”

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FORWARD-LOOKING STATEMENTS

Some of the statements contained in this report are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or Exchange Act, and are subject to the safe harbor created by the Securities Litigation Reform Act of 1995. These forward-looking statements relate to future events or our future financial and/or operating performance and can generally be identified as such because the context of the statement will include words such as “may,” “will,” “intends,” “plans,” “believes,” “anticipates,” “expects,” “estimates,” “predicts,” “potential,” “continue,” or “opportunity,” the negative of these words or words of similar import. Similarly, statements that describe our reserves and our future plans, strategies, intentions, expectations, objectives, goals or prospects are also forward-looking statements. These forward-looking statements are based largely on our expectations and projections about future events and future trends affecting our business, and so are subject to risks and uncertainties, including the risks and uncertainties set forth under “Risk Factors,” that could cause actual results to differ materially from those anticipated as of the date of this report. In addition, past financial and/or operating performance is not necessarily a reliable indicator of future performance and you should not use our historical performance to anticipate results or future period trends. In evaluating these statements, you should specifically consider the risks described below and in other parts of this report. Except as required by law, we undertake no obligation to publicly revise these forward-looking statements to reflect events or circumstances that arise after the date of this report.

RISK FACTORS

We cannot predict whether we will be able to replace some or all of our lost revenue from our Medicare+Choice products with new sources of revenue. Without a replacement for any lost revenue from our Medicare+Choice products, our results of operations could be adversely affected.

We have reduced our participation in the Medicare+Choice program, which has accounted for more than 50% of our total revenue in each year since 1998, because of shortfalls in Medicare+Choice premiums compared to our rising health care services expenses and increased Medicare administration costs. We plan to withdraw our Medicare+Choice products in five counties in 2003 affecting 37,000 members or approximately 5% of our senior HMO membership. These shortfalls contributed to our decision to cease offering or close enrollment in our Medicare+Choice products in various counties in 2000 through 2003. These shortfalls also contributed to changes in our benefits, copayments and deductibles.

We also expect to experience voluntary attrition, which may be significant, in our Medicare+Choice membership as we continue to scale back benefits and increase monthly premiums under our Medicare+Choice products to achieve more profitable levels. Our market exits and voluntary attrition that we attribute to reduced benefits and increased premiums resulted in a reduction of approximately 200,000 members in the nine months ended September 30, 2002. We cannot predict the magnitude of voluntary attrition for future periods. To the extent that we continue to reduce our participation in the Medicare+Choice program, our revenue will decline unless lost revenue from our Medicare+Choice products is replaced with revenue from other sources, such as our Medicare supplement product offerings or other lines of business. We cannot predict whether we will be able to replace some or all of our lost revenue from our Medicare+Choice products with new sources of revenue. Without a replacement for any lost revenue from our Medicare+Choice products, our results of operations could be adversely affected, for example by increasing our administrative costs as a percentage of our revenue.

Our premiums for our commercial products and Medicare+Choice products are generally fixed in advance of the periods covered and our profitability may suffer to the extent that those premiums do not adequately allow for increases in the costs of health care services over those periods.

Of our commercial business, more than 50% of our membership renews on January 1 of each year, with premiums that are generally fixed for periods up to one year. In addition, each of our subsidiaries that

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offers Medicare+Choice products must submit adjusted community rate proposals, generally by county or service area, to CMS by September 9 for each Medicare+Choice product that will be offered in a subsequent year. As a result, increases in the costs of health care services in excess of the estimated future health care costs reflected in the premiums or the adjusted community rate proposals generally cannot be recovered in the applicable contract year through higher premiums or benefit designs. Many factors, including health care costs that rise faster than premium increases, increases in utilization and regulatory changes, could cause actual health care costs to exceed what was estimated and reflected in premiums. To the extent that such excesses occur, our results of operations will be adversely affected.

Our future profitability will depend in part on accurately pricing our products, predicting health care costs, the provider reimbursement methodology and on our ability to control future health care costs.

We use our underwriting systems to establish and assess premium rates based on accumulated actuarial data, with adjustments for factors such as claims experience and hospital and physician contract changes. Our future profitability will depend in part on our ability to predict health care costs, and control future health care costs through underwriting criteria, medical and disease management programs, product design and negotiation of favorable provider and hospital contracts. These factors are of greater significance, to the extent that we have entered into and may continue to increasingly enter into fee-for-service contracts with hospitals and physicians. In addition, changes in demographic characteristics, the regulatory environment, health care practices, inflation, new technologies, continued consolidation of physician, hospital and other provider groups, contractual disputes with providers and numerous other factors may adversely affect our ability to predict and control health care costs as well as our financial condition, results of operations or cash flows.

Our financial and operating performance could be adversely affected by a reduction in revenue caused by membership losses, a failure to achieve expected membership levels in new products or products targeted for growth, or lower-than-expected premiums.

Our revenues have declined during 2002 compared to 2001 revenues due to commercial and senior membership losses, primarily as a result of our exits of unprofitable markets and products, termination of contracts with network providers and increased premiums and benefit reductions. A loss of profitable membership, an inability to increase commercial membership in targeted markets, including unaffiliated membership in our pharmacy benefit management, or PBM, and other specialty businesses, including our preferred provider organization, or PPO, and Medicare supplement products, an inability to gain market acceptance and expected membership in new product lines, including our PPO and Medicare supplement products, or an inability to achieve expected premium increases could result in lower revenues than expected and negatively affect our financial position, results of operations or cash flows. Factors that could contribute to the loss of membership, failure to gain new members in targeted markets or new product lines, or lower premium revenue include:

  •  the effect of premium increases, benefit changes and member-paid supplemental premiums and copayments on the retention of existing members and the enrollment of new members;
 
  •  the inability of our marketing and sales plans to attract new customers or retain existing customers for existing products and new products;
 
  •  the member’s assessment of our benefits, quality of service, our ease of use and our network stability for members in comparison to competing health plans;
 
  •  our exit from selected service areas, including Medicare+Choice or commercial markets;
 
  •  our limits on enrollment of new Medicare+Choice and commercial members in selected markets, through a combination of capacity waivers and voluntary closure notices;
 
  •  reductions in work force by existing customers and/or reductions in benefits purchased by existing customers;

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  •  negative publicity and news coverage about us or litigation or threats of litigation against us;
 
  •  the loss of key sales and marketing employees; and
 
  •  the inability of our providers to accept additional members.

We could become subject to material unpaid health care claims and health care costs that we would not otherwise incur because of insolvencies of providers with whom we have capitated contracts.

Providers with whom we have capitated contracts could become insolvent and could expose us to unanticipated expenses. We maintain insolvency reserves that include estimates for potentially insolvent providers, where conditions indicate claims are not being paid or have slowed considerably. Depending on states’ laws, we may be held liable for unpaid health care claims that were previously the responsibility of the capitated provider and for which we have already paid capitation. We may also incur additional health care costs in the event of provider instability where we are unable to agree upon a contract that is mutually beneficial. These costs may be incurred when we need to contract with other providers at less than cost-effective rates to continue providing health care services to our members. In addition to our insolvency exposure, our providers have deposited security reserves with us, and in third party institutions. Because our access to provider reserves has, and may continue to be subject to challenge by the provider group or other third parties at interest, we could incur additional charges for unpaid health care claims if we are ultimately denied access to these funds. In 2001, the Texas legislature adopted changes to legislation that may affect contracts that our Texas subsidiary enters into or renews with its delegated network providers after January 1, 2002. State regulators may take the position that this legislation provides that health maintenance organizations, or HMOs, are liable for paying individual provider claims that are otherwise the financial responsibility of the capitated physician group if the HMO does not comply with the oversight requirements of the legislation. See Note 7 of the Notes to the Condensed Consolidated Financial Statements. As of September 30, 2002, our Texas subsidiary had contracts with six capitated network providers that pay their own claims, covering approximately 61,000 or 29% of our Texas membership. We cannot predict whether the financial condition of our Texas providers will continue to deteriorate. To the extent that we do not accurately estimate the timing, amount or outcome of claims asserted against us based on providers with whom we have capitated contracts and who become insolvent, our results of operations or cash flows for a future period could be materially and adversely affected.

A disruption in our health care provider network could have an adverse effect on our ability to market our products and our profitability.

In any particular market, health care providers could refuse to contract, demand higher payments, or take other actions that could result in higher health care costs or difficulty meeting regulatory or accreditation requirements. In some markets, some health care providers, particularly hospitals, physician/hospital organizations or multi-specialty physician groups, may have significant market positions. If health care providers refuse to contract with us, use their market position to negotiate favorable contracts, or place us at a competitive disadvantage, then our ability to market products or to be profitable in those markets could be adversely affected. Our provider networks could also be disrupted by the financial insolvency of large provider groups such as those that occurred in Texas in 2001. A reduction in our membership resulting from disruptions in our health care provider networks would reduce our revenue and increase the proportion of our premium revenue needed to cover our health care costs.

Our results of operations could be adversely affected by understatements in our actual liabilities caused by understatements in our actuarial estimates of incurred but not reported or not paid claims.

We estimate the amount of our reserves for incurred but not reported (IBNR) claims primarily using standard actuarial methodologies based upon historical data. These standard actuarial methodologies include, among other factors, the average interval between the date services are rendered and the date claims are received and/or paid, denied claims activity, disputed claims activity, expected health care cost inflation, utilization, seasonality patterns and changes in membership. The estimates for submitted claims

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and IBNR claims liabilities are made on an accrual basis and adjusted in future periods as required. These estimates could understate or overstate our actual liability for claims and benefits payable. Any increases to these prior estimates could adversely affect our results of operations in future periods.

If our claims processing system is unable to handle an increasing claims volume and unable to meet regulatory claims payment requirements, we may become subject to regulatory actions. If our claims processing system is unable to process claims accurately, our ability to accurately estimate claims liabilities and establish related reserves could be adversely affected.

We have regulatory risk for the timely processing and payment of claims. If we, or any entities with whom we subcontract to pay claims, are unable to handle continued increased claims volume, or if we are unable to pay claims timely, we may be subject to regulatory censure and penalties, which could have a material adverse effect on our operations and results of operations. In addition, if our claims processing system is unable to process claims accurately, the data we use for our IBNR estimates could be incomplete and our ability to estimate claims liabilities and establish adequate reserves could be adversely affected.

Our profitability may be adversely affected if we are unable to adequately control our prescription drug costs.

Overall, prescription drug costs have been rising for the past few years. The increases are due to the introduction of new drugs costing significantly more than existing drugs, direct consumer advertising by the pharmaceutical industry creating consumer demand for particular brand drugs, patients seeking medications to address lifestyle changes, higher prescribed doses of medications and enhanced pharmacy benefits for members such as reduced copayments and higher benefit maximums. For example, as a way of controlling this health care cost component, we have implemented a significant decrease in prescription drug benefits for our Medicare+Choice members in almost all of our geographic areas in 2002 and expect to continue to decrease these benefits in 2003. Despite these efforts, however, we may be unable to adequately control this health care cost component, which could adversely impact our profitability.

Increases in our selling, general and administrative expenses could harm our profitability.

Our selling, general and administrative expenses have been rising due to our continued investment in strategic initiatives and could increase more than we anticipate as a result of a number of factors, which could adversely impact our profitability. These factors include:

  •  our need for additional investments in PBM expansion, expansion of our electronic prescription capabilities, branding and advertising campaigns, medical management, underwriting and actuarial resources and technology;
 
  •  our need for increased claims administration, personnel and systems;
 
  •  the necessity to comply with regulatory requirements, including the Health Insurance Portability and Accountability Act of 1996, or HIPAA;
 
  •  the success or lack of success of our marketing and sales plans to attract new customers, and create customer acceptance for new products;
 
  •  our ability to estimate costs for our self-insured retention for medical malpractice claims;
 
  •  our inability to achieve efficiency goals and resulting cost savings from announced restructuring or other initiatives; and
 
  •  our ability to estimate legal expenses and settlements associated with litigation that has been or could be brought against us.

In addition, our selling, general and administrative expenses as a percentage of our revenue could increase due to changes in our product mix between senior and commercial products and expected declines in our revenue, and could be adversely affected if we exit Medicare+Choice or commercial markets without

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replacing our revenue from those markets with revenue from other sources, such as our new Medicare supplement product offerings. If we do not generate expected cash flow from operations, we could be forced to postpone or cancel some of these planned investments, which would adversely affect our ability to meet our short term strategic plan.

We may not accurately estimate the amounts we will need to spend to comply with HIPAA, which may adversely affect our expenses and/or the ability to execute portions of our business strategy.

HIPAA includes administrative simplification provisions directed at standardizing transactions and codes and seeking protections for confidentiality and security of patient data. We expect to modify all of our information systems and business processes to comply with HIPAA regulations regarding standardizing transactions and codes. We also expect to incur expense developing systems and refining processes and contracts to comply with HIPAA security and privacy requirements. We currently estimate that our HIPAA compliance costs will approximate $20 million in 2002 as well as another $2 million in capital expenditures. We continue to evaluate the future work and costs that will be required to meet HIPAA requirements and mandated compliance timeframes. To the extent that our estimated HIPAA compliance costs are less than our actual HIPAA compliance costs, amounts we had budgeted for other purposes will need to be used for HIPAA compliance which may adversely affect our ability to execute portions of our business strategy or may increase our selling, general and administrative expenses.

We are subject to several lawsuits brought by health care providers and members alleging that we engage in a number of improper practices, as well as a lawsuit brought by the State of Texas. Depending upon their outcome, these lawsuits could result in material liabilities to us or cause us to incur material costs, to change our operating procedures or comply with increased regulatory requirements.

Health care providers and members are currently attacking practices of the HMO industry through a number of lawsuits, including the In re Managed care litigation brought against us and other HMOs. The class action lawsuits brought by health care providers allege that HMOs’ claims processing systems automatically and impermissibly alter codes included on providers’ reimbursement/ claims forms to reduce the amount of reimbursement, and that HMOs impose unfair contracting terms on health care providers, impermissibly delay making capitated payments under their capitated contracts, and negotiate capitation payments that are inadequate to cover the costs of health care services provided. The Cruz lawsuit alleged that we engaged in a number of purportedly undisclosed practices designed to limit the amount and cost of health care services provided to members, such as:

  •  providing health care providers with financial incentives to restrict hospitalizations, referrals to specialist physicians, and prescriptions for high cost drugs;
 
  •  entering into capitated contracts with health care providers, since capitated providers have financial incentives to limit health care services; and
 
  •  manipulating determinations of whether health care services are medically necessary by excluding expensive procedures and treatments from being considered medically necessary.

In addition, the State of Texas alleges that we violated Texas laws relating to prompt payment and in connection with our administration of our capitated contracts with three insolvent physician groups.

These lawsuits, including those filed to date against us, may take years to resolve and cause us to incur substantial litigation expenses. Depending upon the outcomes of these cases, these lawsuits may cause or force changes in practices of the HMO industry. These cases also may cause additional regulation of the industry through new federal or state laws. These actions and actions brought by state attorney generals ultimately could adversely affect the HMO industry and, whether due to damage awards, required changes to our operating procedures, increased regulatory requirements or otherwise, have a material adverse effect on our financial position, results of operations or cash flows and prospects.

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We are subject to other litigation in the ordinary course of business that may result in material liabilities to us, including liabilities for which we may not be insured.

From time to time, we are involved in legal proceedings that involve claims for coverage encountered in the ordinary course of business. We, like other HMOs and health insurers generally, exclude payment for some health care services from coverage under our HMO and other plans. We are, in the ordinary course of business, subject to the claims of our members arising out of decisions to deny or restrict reimbursement for services, including medical malpractice claims related to our taking a more active role in managing the cost of medical care. In addition, we may be subject to more claims of this nature from our Medicare+Choice members that will be litigated in state court, rather than under the Medicare Act’s administrative review process, based on a California Supreme Court decision that the United States Supreme Court declined to review. The loss of even one of these claims, if it results in a significant punitive damage award, could have a material adverse effect on our business. In addition, our exposure to potential liability under punitive damage theories may significantly decrease our ability to settle these claims on reasonable terms. We maintain general liability, property, managed care errors and omissions and medical malpractice insurance coverage. We are at risk for our self-insured retention on these claims, and are substantially self-insured for medical malpractice claims. Coverages typically include varying and increasing levels of self-insured retention or deductibles that increase our risk of loss.

Regulators could terminate or elect not to renew our Medicare contracts, change the program or its regulatory requirements, or audit our proposals for Medicare plans, all of which could materially affect our revenue or profitability from our Medicare+Choice products.

The Medicare program has accounted for more than 50% of our total revenue in each year since 1998. CMS regulates the benefits provided, premiums paid, quality assurance procedures, marketing and advertising for our Medicare+Choice products. CMS may terminate our Medicare+Choice contracts or elect not to renew those contracts when those contracts come up for renewal every 12 months. The loss of Medicare contracts or changes in the regulatory requirements governing the Medicare+Choice program or the program itself could have a material adverse effect on our financial position, results of operations or cash flows.

Our adjusted community rate proposals for the contract year 2003 have been filed and are currently awaiting approval. In the normal course of business, all information submitted as part of the adjusted community rate process is subject to audit and approval. We cannot be certain that any ongoing and future audits will be concluded satisfactorily. We may incur additional, possibly material, liability as a result of these audits. The incurrence of such liability could have a material adverse effect on our financial position, results of operations or cash flows.

We compete in highly competitive markets and our inability to compete effectively for any reason in any of those markets could adversely affect our profitability.

We operate in highly competitive markets. Consolidation of acute care hospitals and continuing consolidation of insurance carriers, other HMOs, employer self-funded programs and PPOs, some of which have substantially larger enrollments or greater financial resources than ours, has created competition for hospitals, physicians and members, impacting profitability and the ability to influence medical management. The cost of providing benefits is in many instances the controlling factor in obtaining and retaining employer groups as clients and some of our competitors have set premium rates at levels below our rates for comparable products. We anticipate that premium pricing will continue to be highly competitive. In addition, brokers and employers may react negatively to adverse press associated with HMOs in general or directly about us, and consequently look to alternatives such as indemnity products or self-funded programs. If we are unable to compete effectively in any of our markets, our business may be adversely affected.

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Recently enacted or proposed legislation, regulations and initiatives could materially and adversely affect our business by increasing our operating costs, reducing our membership or subjecting us to additional litigation.

Recent changes in state and federal legislation have increased and will continue to increase the costs of regulatory compliance, and proposed changes in the law may negatively impact our financial and operating results. These changes may increase our health care costs, decrease our membership or otherwise adversely affect our revenue and our profitability. Regulation and enforcement is increasing both at the state and federal level. Increased regulations, mandated benefits and more oversight, audits and investigations and changes in laws allowing access to federal and state courts to challenge health care decisions may increase our administrative, litigation and health care costs. The following recent or proposed legislation, regulation or initiatives could materially affect our financial position:

  •  draft compliance guidelines from the Office of Inspector General that propose voluntary guidelines for pharmaceutical manufacturers to establish internal controls to ensure compliance with applicable rules and federal and state program requirements governing integrity of data used to establish program payments, kickbacks and other illegal remuneration, and permitted use of drug samples. If implemented, these guidelines may result in pharmaceutical companies restructuring the financial terms of their business arrangements with PBMs, HMOs or other health service plans;
 
  •  proposed legislation and regulation could include adverse actions of government or other payors, including reduced Medicare or commercial premiums, reduction of provider reimbursements, discontinuance of, or limitation on, governmentally funded programs, recovery by governmental payors of previously paid amounts, the inability to increase premiums or prospective or retroactive reductions to premium rates for federal employees;
 
  •  proposed legislation and regulation to provide payment and administrative relief for the Medicare+Choice program and regulate drug pricing by the state and federal government could include provisions that impact our Medicare+Choice and commercial products;
 
  •  new and proposed “patients’ bill of rights” legislation at the state level that would hold HMOs liable for medical malpractice, including legislation enacted in Arizona, California, Oklahoma, Texas and Washington, may increase the likelihood of lawsuits against HMOs for malpractice liability. The proposed federal “patients’ bill of rights” has passed both the Senate and the House of Representatives but conference action is still pending at this time. This legislation would remove or limit the federal preemption set forth in the Employee Retirement Income Security Act of 1974, or ERISA, that precludes most individuals from suing their employer-sponsored health benefit plans for causes of action based upon state law and enable members to challenge coverage/benefits decisions in state and federal courts. The United States Supreme Court has ruled that state laws that establish independent review boards to which members can appeal when HMOs deny coverage for certain treatments or procedures are not pre-empted by ERISA.
 
  •  new and proposed state legislation, regulation, or litigation that would otherwise limit our ability to capitate physicians and hospitals or delegate financial risk, utilization review, quality assurance or other medical decisions to our contracting physicians and hospitals;
 
  •  existing or new state legislation and regulation that may require increases in minimum capital, reserves, and other financial liability requirements and proposed state legislation that may limit the admissibility of certain assets;
 
  •  state regulations that may increase the financial capital requirements of physicians and hospitals who contract with HMOs to accept financial risk for health services;
 
  •  new and proposed legislation that permits and would permit physicians to collectively bargain with health plans on a number of issues, including financial compensation; and
 
  •  state and federal regulations that place additional restrictions and administrative requirements on the use, retention, transmission and disclosure of personally identifiable health information, such as

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  HIPAA, and federal regulations that enforce the current HIPAA administrative simplification deadlines of April 2003 for privacy compliance and October 2003 for data standards compliance.

We may take charges for long-lived asset impairments or dispositions, or restructurings that could materially impact our results of operations or cash flows.

In the future, we may announce dispositions of assets or product exits as we continue to evaluate whether our subsidiaries or products fit within our business strategy. We may also record goodwill or long-lived asset impairment charges if one or more of our subsidiaries with operating losses generates less operating cash flows than we currently expect. In addition, as we refocus and retool our work force as part of attempting to improve our operating performance, we expect some positions to change or be eliminated, which could result in future restructuring charges. We cannot be certain that dispositions, impairments or restructuring activities will not result in additional charges. In addition, disposition or restructuring charges could have a material adverse effect on our results of operations or cash flows.

We have a significant amount of indebtedness, which could adversely affect our operations.

As of September 30, 2002, we had approximately $769 million of outstanding indebtedness. Additionally, the total size of our committed revolving credit facility was $51 million, of which $44 million was available for borrowing. For the three months ended September 30, 2002, our aggregate interest expense was approximately $20 million. Our debt service requirements will increase if interest rates increase because indebtedness under our senior credit facility bears interest at variable rates.

Our significant indebtedness poses risks to our business, including the risks that:

  •  we could use a substantial portion of our consolidated cash flow from operations to pay principal and interest on our debt, thereby reducing the funds available for working capital, capital expenditures, acquisitions and other general corporate purposes, including executing our business strategy of diversifying our product offerings and making planned investments in our branding campaign, the marketing of our specialty products and technology initiatives for further streamlining our operations;
 
  •  insufficient cash flow from operations may force us to sell assets, or seek additional capital, which we may be unable to do at all or on terms favorable to us;
 
  •  our level of indebtedness may make us more vulnerable to economic or industry downturns; and
 
  •  our debt service obligations increase our vulnerabilities to competitive pressures, because many of our competitors are less leveraged than we are.

We could have to change our investment practices in the future to avoid being deemed to be an investment company under the Investment Company Act of 1940, as amended, which could adversely affect our rate of return on our investments and our results of operations.

Due to changes in accounting rules implemented earlier this year, our legal structure and our recent operating results, we may inadvertently fail the statistical test for being regulated as an investment company under the Investment Company Act of 1940, as amended, or the Investment Company Act. The Investment Company Act requires registration of, and imposes substantial operating restrictions on, companies that engage, or propose to engage, primarily in the business of investing, reinvesting, owning, holding, or trading in securities, or that meet certain statistical tests concerning a company’s asset composition and sources of income.

Because we are primarily engaged through our existing operating subsidiaries in the health care and insurance industries and we intend our future operating subsidiaries to be engaged in these businesses or related consumer businesses, we believe that we are primarily engaged in a business other than investing, reinvesting, owning, holding or trading in securities and that we are not an investment company. We are able to rely on a Securities and Exchange Commission, or SEC, rule that exempts us from the requirement of registering as an investment company for up to one year. In the interim, we and our operating subsidiaries are seeking an order from the SEC, declaring our HMO operating subsidiaries not to

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be investment companies — so that we would be exempt from the provisions of the Investment Company Act. The granting of this type of order is a matter of SEC discretion and, therefore, we cannot assure you that it will be granted to our HMO operating subsidiaries. Even if we were to receive an SEC order, there can be no assurance that our business activities would not ultimately subject us to regulation under the Investment Company Act.

If the SEC does not grant the requested order, to avoid registration under the Investment Company Act, we may have to restructure our subsidiaries or our investments so that we do not fail the statistical tests relating to asset composition. These changes might include increasing the component of our investments held in government securities or refraining from buying or selling securities when we would otherwise not choose to do so. This could have a negative impact on our results of operations.

Our senior credit facility contains restrictive covenants that may limit our ability to expand or pursue our business strategy.

Our senior credit facility limits, and in some circumstances prohibits, our ability to:

  •  incur additional indebtedness;
 
  •  create liens;
 
  •  pay dividends and make distributions in respect of our capital stock and the capital stock of our subsidiaries;
 
  •  redeem capital stock;
 
  •  place restrictions on our subsidiaries’ ability to pay dividends, make distributions or transfer assets;
 
  •  make investments or other restricted payments;
 
  •  sell or otherwise dispose of assets;
 
  •  enter into sale-leaseback transactions;
 
  •  engage in transactions with stockholders and affiliates; and
 
  •  effect a consolidation or merger.

We are required under the senior credit facility to maintain compliance with certain financial ratios. We may not be able to maintain these ratios. Covenants in the senior credit facility may impair our ability to expand or pursue our business strategies. Our ability to comply with these covenants and other provisions of the senior credit facility may be affected by our operating and financial performance, changes in business conditions or results of operations, adverse regulatory developments or other events beyond our control. In addition, if we do not comply with these covenants, the lenders under the senior credit facility may accelerate our debt under the senior credit facility. If the indebtedness under the senior credit facility is accelerated, we could not assure you that our assets would be sufficient to repay all outstanding indebtedness in full.

Item 3: Quantitative and Qualitative Disclosures About Market Risk

The principal objective of our asset/liability management activities is to maximize net investment income, while maintaining liquidity, managing levels of credit and interest rate risk, and facilitating our funding needs. Our net investment income and interest expense are subject to the risk of interest rate fluctuations. To mitigate the impact of fluctuations in interest rates, we may use derivative financial instruments, primarily interest rate swaps. During 2002 and 2001, we did not have any derivative financial instruments.

Item 4: Controls and Procedures

Under the supervision and with the participation of our management, including our chief executive officer (CEO) and chief financial officer (CFO), an evaluation was performed of the effectiveness of the design

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and operation of our disclosure controls and procedures within 90 days before the filing date of this quarterly report. Based on that evaluation, our management, including the CEO and CFO, concluded that our disclosure controls and procedures were effective. There have been no significant changes in our internal controls or in other factors that could significantly affect internal controls subsequent to their evaluation.

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PART II: OTHER INFORMATION

Item 1: Legal Proceedings

  See Note 7 of the Notes to Condensed Consolidated Financial Statements.

Item 2: Changes In Securities/ Recent Sales of Unregistered Securities

  None.

Item 3: Defaults Upon Senior Securities

  None.

Item 4: Submission of Matters to a Vote of Security Holders

  None.

Item 5: Other Information

  •  On November 6, 2002 Bary G. Bailey resigned from the position of Executive Vice President, Technology. Mr. Bailey will be leaving PacifiCare in early December 2002.
 
  •  In September 2002, the governance and nominating committee of our board met to discuss the stockholder proposal submitted by the New York City Police Department Pension Fund to declassify our board. This proposal was submitted to our stockholders at our 2002 annual stockholders’ meeting and received the approval of a majority of votes at the meeting, but less than a majority of the outstanding voting power. The governance and nominating committee recommended that the board approve the stockholder proposal to declassify our board. The board met in October 2002 to discuss this issue. At the October board meeting, the board approved an amendment to our Amended and Restated Certificate of Incorporation to declassify our board, and agreed to submit a proposal to amend our Amended and Restated Certificate of Incorporation to declassify the board to our stockholders at the 2003 annual stockholders’ meeting.
 
  •  On September 23, 2002, we announced the appointment of Susan L. Berkel as Senior Vice President, Financial Planning and Analysis, Western Markets.
 
  •  On October 7, 2002, we announced the appointment of Peter A. Reynolds as Senior Vice President, Corporate Controller.

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Item 6: Exhibits and Reports on Form 8-K

  (a) Exhibit Index

         
Exhibit
Number Description


  3 .1   Amended and Restated Certificate of Incorporation of PacifiCare Health Systems, Inc. (including Certificate of Designation of Series A Junior Participating Preferred Stock).(1)(2)
  3 .2   Bylaws of PacifiCare Health Systems, Inc.(1)
  3 .3   Amendment to Bylaws of PacifiCare Health Systems.(3)
  10 .1   Termination of Consulting Agreement, dated as of September 17, 2002, between the Registrant and David A. Reed.
  10 .2   Senior Executive Employment Agreement, dated as of July 22, 2002, between the Registrant and Jacqueline B. Kosecoff.
  10 .3   Third Amended and Restated PacifiCare Health Systems, Inc. Stock Unit Deferred Compensation Plan, dated January 1, 2002.
  15     Letter re: Unaudited Interim Financial Information.
  20     Independent Accountants’ Review Report.
  99 .1   Officer Certificate For Principal Executive Officer.
  99 .2   Officer Certificate For Principal Financial Officer.


(1)  Filed previously as an Exhibit to PacifiCare Health Systems, Inc.’s Registration Statement on Form S-3, dated July 16, 1999 (File No. 333-83069), and incorporated by reference herein.
 
(2)  Certificate of Designation of Series A Junior Participating Preferred Stock was filed previously as an Exhibit to PacifiCare Health Systems, Inc.’s Form 8-K dated November 19, 1999 (File No. 000-21949) and is incorporated by reference herein.
 
(3)  Filed previously as an Exhibit to PacifiCare Health Systems, Inc.’s Form 10-K for the year ended December 31, 2001 (File No. 000-21949) and incorporated by reference herein.

  (b)  Reports on Form 8-K:

  On August 13, 2002, we filed a Form 8-K in connection with providing the Securities and Exchange Commission, or SEC, written statements, under oath, from our Chief Executive Officer and Chief Financial Officer, in accordance with Order No. 4-460 and pursuant to Section 21(a)(1) of the Securities Exchange Act of 1934.
 
  On August 30, 2002, we filed a Form 8-K announcing the resignation of Arthur B. Laffer, Ph.D., from our board of directors.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

  PACIFICARE HEALTH SYSTEMS, INC.
  (Registrant)

Date: November 12, 2002
  By:  /s/ GREGORY W. SCOTT
 
  Gregory W. Scott
  Executive Vice President and
  Chief Financial Officer
  (Principal Financial Officer)

Date: November 12, 2002
  By:  /s/ PETER A. REYNOLDS
 
  Peter A. Reynolds
  Senior Vice President and Corporate Controller
  (Chief Accounting Officer)

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CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Howard G. Phanstiel, certify that:

  1.  I have reviewed this quarterly report on Form 10-Q of PacifiCare Health Systems, Inc.;
 
  2.  Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;
 
  3.  Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report;
 
  4.  The registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:

  a)  designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared;
 
  b)  evaluated the effectiveness of the registrant’s disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the “Evaluation Date”); and
 
  c)  presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date;

  5.  The registrant’s other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent function):

  a)  all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant’s ability to record, process, summarize and report financial data and have identified for the registrant’s auditors any material weaknesses in internal controls; and
 
  b)  any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controls; and

  6.  The registrant’s other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses.

Date: November 12, 2002
  By:  /s/ HOWARD G. PHANSTIEL
 
  Howard G. Phanstiel
  President and Chief Executive Officer
  (Principal Executive Officer)

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CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Gregory W. Scott, certify that:

  1.  I have reviewed this quarterly report on Form 10-Q of PacifiCare Health Systems, Inc.;
 
  2.  Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report;
 
  3.  Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report;
 
  4.  The registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:

  a)  designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared;
 
  b)  evaluated the effectiveness of the registrant’s disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the “Evaluation Date”); and
 
  c)  presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date;

  5.  The registrant’s other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent function):

  a)  all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant’s ability to record, process, summarize and report financial data and have identified for the registrant’s auditors any material weaknesses in internal controls; and
 
  b)  any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controls; and

  6.  The registrant’s other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses.

Date: November 12, 2002
  By:  /s/ GREGORY W. SCOTT
 
  Gregory W. Scott
  Executive Vice President and
  Chief Financial Officer
  (Principal Financial Officer)

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EXHIBIT INDEX

         
Exhibit
Number Description


  3 .1   Amended and Restated Certificate of Incorporation of PacifiCare Health Systems, Inc. (including Certificate of Designation of Series A Junior Participating Preferred Stock).(1)(2)
  3 .2   Bylaws of PacifiCare Health Systems, Inc.(1)
  3 .3   Amendment to Bylaws of PacifiCare Health Systems.(3)
  10 .1   Termination of Consulting Agreement, dated as of September 17, 2002, between the Registrant and David A. Reed.
  10 .2   Senior Executive Employment Agreement, dated as of July 22, 2002, between the Registrant and Jacqueline B. Kosecoff.
  10 .3   Third Amended and Restated PacifiCare Health Systems, Inc. Stock Unit Deferred Compensation Plan, dated January 1, 2002.
  15     Letter re: Unaudited Interim Financial Information.
  20     Independent Accountants’ Review Report.
  99 .1   Officer Certificate For Principal Executive Officer.
  99 .2   Officer Certificate For Principal Financial Officer.


(1)  Filed previously as an Exhibit to PacifiCare Health Systems, Inc.’s Registration Statement on Form S-3, dated July 16, 1999 (File No. 333-83069), and incorporated by reference herein.
 
(2)  Certificate of Designation of Series A Junior Participating Preferred Stock was filed previously as an Exhibit to PacifiCare Health Systems, Inc.’s Form 8-K dated November 19, 1999 (File No. 000-21949) and is incorporated by reference herein.
 
(3)  Filed previously as an Exhibit to PacifiCare Health Systems, Inc.’s Form 10-K for the year ended December 31, 2001 (File No. 000-21949) and incorporated by reference herein.

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