FORM 10-Q SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 (Mark One) |X| QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2003 OR |_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________ to ___________ Commission file number: 00-15997 FILENET CORPORATION (Exact name of Registrant as specified in its charter) Delaware 95-3757924 (State or other jurisdiction of (I.R.S. Employer corporation or organization Identification No.) 3565 Harbor Boulevard, Costa Mesa, CA 92626 (Address of principal executive offices) (Zip code) (714) 327-3400 (Registrant's telephone number including area code) Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes |X| No |_| Indicate by check mark whether the Registrant is an accelerated filer as defined in Rule 12b-2 of the Securities Exchange Act of 1943: Yes |X| No |_| As of May 13, 2003, there were 36,208,052 shares of the Registrant's common stock outstanding.FILENET CORPORATION Index Page Number PART I. FINANCIAL INFORMATION.......................................... 3 Item 1. Unaudited Condensed Consolidated Financial Statements ........ 3 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations .................................. 17 Item 3. Quantitative and Qualitative Disclosures about Market Risk..... 31 Item 4. Controls and Procedures........................................ 33 PART II. OTHER INFORMATION.............................................. 33 Item 1. Legal Proceedings.............................................. 33 Item 6. Exhibits and Reports on Form 8-K............................... 33 SIGNATURE ............................................................... 34 CERTIFICATIONS ............................................................... 35 INDEX TO EXHIBITS ............................................................... 37 2 PART I. FINANCIAL INFORMATION Item 1. Unaudited Condensed Consolidated Financial Statements FILENET CORPORATION UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS (In thousands, except share amounts) March 31, December 31, 2003 2002 ASSETS Current assets: Cash and cash equivalents $ 152,321 $ 130,154 Short-term investments 24,571 29,188 Accounts receivable, net 40,461 44,839 Inventories, net 2,547 2,568 Prepaid expenses and other current assets 15,103 13,317 Deferred income taxes 802 802 Total current assets 235,805 220,868 Property, net 32,401 34,641 Long-term investments 32,633 25,864 Goodwill 17,146 16,907 Intangible assets, net 2,894 3,029 Deferred income taxes 21,799 21,792 Other assets 5,436 4,935 Total assets $ 348,114 $ 328,036 LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable $ 5,916 $ 7,706 Customer deposits 4,016 2,962 Accrued compensation and benefits 23,955 20,729 Unearned maintenance revenue 55,291 38,945 Other accrued liabilities 12,897 15,224 Total current liabilities 102,075 85,566 Unearned maintenance revenue and other liabilities 3,281 3,565 Commitments and contingencies (Note 9) Stockholders' equity: Preferred stock - $.10 par value; 7,000,000 shares authorized; none issued and outstanding Common stock - $.01 par value; 100,000,000 shares authorized; 37,077,498 shares issued and 35,979,498 shares outstanding at March 31, 2003; and 37,014,512 shares issued and 35,916,512 shares outstanding at December 31, 2002 207,206 206,676 Retained earnings 54,514 53,178 Accumulated other comprehensive loss (4,395) (6,382) Treasury stock, at cost; 1,098,000 shares (14,567) (14,567) Net stockholders' equity 242,758 238,905 Total liabilities and stockholders' equity $ 348,114 $ 328,036 See accompanying notes to unaudited condensed consolidated financial statements. 3 FILENET CORPORATION UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (In thousands, except per share data) Three Months Ended March 31, 2003 2002 Revenue: Software $ 35,522 $ 31,240 Customer support 38,698 36,563 Professional services and education 12,131 15,836 Hardware 698 2,602 Total revenue 87,049 86,241 Costs: Software 3,008 2,081 Customer support 9,769 10,088 Professional services and education 11,080 13,455 Hardware 802 1,925 Total cost of revenue 24,659 27,549 Gross Profit 62,390 58,692 Operating expenses: Sales and marketing 34,399 32,289 Research and development 19,302 17,305 General and administrative 7,826 8,188 Total operating expenses 61,527 57,782 Operating income (loss) 863 910 Other income, net 1,045 908 Income before income taxes 1,908 1,818 Provision for income taxes 572 454 Net income $ 1,336 $ 1,364 Earnings per share: Basic $ 0.04 $ 0.04 Diluted $ 0.04 $ 0.04 Weighted average shares outstanding: Basic 35,942 35,362 Diluted 36,623 37,224 See accompanying notes to unaudited condensed consolidated financial statements. 4 FILENET CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE OPERATIONS (In thousands) Three Months Ended March 31 2003 2002 Net income 1,336 1,364 Other comprehensive income (loss): Foreign currency translation adjustments 1,997 (410) Unrealized gains on securities: Unrealized holding gains (10) (75) Total other comprehensive income (loss) 1,987 (485) Comprehensive income 3,323 879 See accompanying notes to unaudited condensed consolidated financial statements. 5 FILENET CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (In thousands) Three Months Ended March 31 2003 2002 Cash flows from operating activities: Net income $ 1,336 $ 1,364 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 4,907 5,398 Loss on sale of fixed assets 37 14 Provision for doubtful accounts 18 278 Deferred income taxes (6) (46) Changes in operating assets and liabilities, net of the effects of acquisition: Accounts receivable 4,653 (3,448) Inventories 22 253 Prepaid expenses and other current assets (997) (2,504) Accounts payable (1,830) 778 Accrued compensation and benefits 3,034 2,617 Customer deposits and advances 1,048 (56) Unearned maintenance revenue 15,821 13,378 Income taxes payable (385) (52) Other (967) (3,370) Net cash provided by operating activities 26,691 14,604 Cash flows from investing activities: Capital expenditures (2,507) (2,566) Proceeds from sale of property 68 6 Purchases of marketable securities (28,020) (21,318) Proceeds from sales and maturities of marketable securities 23,655 18,900 Net cash used in investing activities (6,804) (4,978) Cash flows from financing activities: Proceeds from issuance of common stock 530 1,081 Principal payments on capital lease obligations (5) (423) Net cash provided by financing activities 525 658 Effect of exchange rate changes on cash and cash equivalents 1,755 (287) Net increase in cash and cash equivalents 22,167 9,997 Cash and cash equivalents, beginning of year 130,154 107,502 Cash and cash equivalents, end of period $ 152,321 $ 117,499 Supplemental cash flow information: Interest paid $ 7 $ 28 Income taxes paid $ 950 $ 548 See accompanying notes to unaudited condensed consolidated financial statements. 6 FILENET CORPORATION Notes To Condensed Consolidated Financial Statements (Unaudited) 1. BASIS OF PRESENTATION The accompanying unaudited interim condensed consolidated financial statements of FileNet Corporation (the "Company") reflect adjustments (consisting of normal recurring adjustments) necessary to present fairly the financial position of the Company at March 31, 2003, the results of its operations, its comprehensive operations and its cash flows for the three months ended March 31, 2003 and 2002. Certain information and footnote disclosures normally included in financial statements have been condensed or omitted pursuant to rules and regulations of the Securities and Exchange Commission ("SEC"), although the Company believes that the disclosures in the condensed consolidated financial statements are adequate to ensure the information presented is not misleading. These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto, contained in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2002 filed with the SEC on March 28, 2003. The results of operations for the interim periods are not necessarily indicative of the operating results for the year, or any other future period. 2. RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENTS In June 2001, the FASB issued SFAS No. 141, "Business Combinations," which was effective immediately. SFAS No. 141 requires that the purchase method of accounting be used for all business combinations initiated after June 30, 2001 and it eliminated the pooling-of-interests method. The adoption of this standard did not have a significant impact on the Company's consolidated financial statements. The Company's April 2002 acquisition of certain assets and certain liabilities of eGrail, Inc. was accounted for in compliance with this pronouncement (See Note 3 for details). In June 2001, the FASB issued SFAS No. 142, "Goodwill and Other Intangible Assets," which the Company adopted January 1, 2002. SFAS No. 142 requires that goodwill and other intangible assets with indefinite useful lives no longer be amortized, but instead be tested for impairment at least annually and written down when impaired. SFAS No. 142 requires purchased intangible assets other than goodwill to be amortized over their useful lives unless these lives are determined to be indefinite. In accordance with this Standard, the Company does not amortize goodwill and indefinite life intangible assets but evaluates their carrying value annually or when events or circumstances indicate that their carrying value may be impaired. On the first day of July of each year goodwill will be tested for impairment by determining if the carrying value of each reporting unit exceeds its fair value. As of March 31, 2003, no impairment of goodwill has been recognized. If estimates change, a materially different impairment conclusion could result. In August 2001, the FASB issued SFAS No. 144, "Accounting for Impairment or Disposal of Long-Lived Assets." This Statement addresses financial accounting and reporting for the impairment of long-lived assets and for the disposal of long-lived assets and discontinued operations. SFAS No. 144 superseded SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of," and is effective for fiscal years beginning after December 15, 2001. The adoption of this Standard on January 1, 2002 did not have a material impact on the Company's consolidated financial position and results of operations. 7 In July 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities," which addresses financial accounting and reporting for costs associated with exit or disposal activities and supersedes Emerging Issues Task Force (EITF) Issue 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)." SFAS No. 146 requires that costs associated with exit or disposal activities be recognized when they are incurred rather than at the date of a commitment to an exit or disposal plan. SFAS No. 146 also establishes that the liability should initially be measured and recorded at fair value. The Company adopted the provisions of SFAS No. 146 for exit or disposal activities initiated after December 31, 2002. In November 2002, the FASB issued FASB Interpretation No. ("FIN") 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees and Indebtedness of Others," an interpretation of FASB Statement Nos. 5, 57 and 107, and rescission of FIN 34, "Disclosure of Indirect Guarantees of Indebtedness of Others." FIN 45 elaborates on the disclosures to be made by the guarantor in its interim and annual financial statements about its obligations under certain guarantees that it has issued. It also requires that a guarantor recognize, at the inception of a guarantee, a liability for the fair value of the obligation undertaken in issuing the guarantee. The provisions related to recognizing a liability at inception of the guarantee for the fair value of the guarantor's obligations does not apply to product warranties or to guarantees accounted for as derivatives. The initial recognition and measurement provisions of this interpretation are applicable on a prospective basis to guarantees issued or modified after December 31, 2002, while the disclosure requirements are effective for financial statements for interim or annual periods ending after December 15, 2002. The adoption of the recognition provisions of FIN 45 in the three months ended March 31, 2003 did not have a material impact on the Company's consolidated results of operations or financial position. In December 2002, the FASB Issued SFAS No. 148, "Accounting for Stock-Based Compensation Transition and Disclosure," an amendment of SFAS No. 123. This statement amends SFAS No. 123, "Accounting for Stock-Based Compensation," to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, this statement amends the disclosure requirements of SFAS No. 123 to require prominent disclosures in both annual and interim financial statements about the method of accounting for stock-based employee compensation and the effect of the method used on reported results. The transition guidance and annual disclosure provisions of SFAS No. 148 are effective for fiscal years ending after December 15, 2002. The interim disclosure provisions are effective for financial reports containing financial statements for interim periods beginning after December 15, 2002. The adoption of SFAS No. 148 did not have a material impact on the Company's consolidated results of operations or financial position. 8 The following table summarizes the Company's net income (loss) and net income (loss) per share on a pro forma basis had compensation cost for the Company's stock-based compensation plans been determined based on the provisions of SFAS No. 123, "Accounting for Stock-Based Compensation" for the three months ended March 31, 2003 and 2002: (In thousands, except per share amounts) March 31, March 31, 2003 2002 Net income, as reported $ 1,336 $ 1,364 Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects (2,039) (2,462) Pro forma net loss $ (703) $ (1,098) Earnings per share: Basic earnings per share - as reported $ 0.04 $ 0.04 Basic earnings (loss) per share - pro forma (0.02) (0.03) Diluted earnings per share - as reported 0.04 0.04 Diluted earnings (loss) per share - pro forma $ (0.02) $ (0.03) The fair value of each option grant was estimated on the date of grant using the Black-Scholes option-pricing model. The March 31, 2003 calculation was based on an expected volatility of 66%, risk-free interest rates of 1.96% to 4.76%, dividend yield of zero and an expected life of two to five years. The March 31, 2002 calculation was on expected volatility of 75%, risk-free interest rates of 2.16% to 4.84%, dividend yield of zero and an expected life of two to five years. Pro forma compensation cost of shares issued under the Employee Qualified Stock Purchase Plan is measured based on the discount from market value on the date of purchase in accordance with SFAS No. 123. The Black-Scholes option-pricing model was developed for use in estimating the value of traded options that have no vesting restrictions and are fully transferable. In addition, option-pricing models require the input of highly subjective assumptions including the expected stock price volatility. The Company uses projected data for expected volatility and expected life of its stock options based upon historical data. In January 2003, the FASB issued FIN 46, "Consolidation of Variable Interest Entities." In general, a variable interest entity is a corporation, partnership, trust, or any other legal structure used for business purposes that either (a) does not have equity investors with voting rights or (b) has equity investors that do not provide sufficient financial resources for the entity to support its activities. FIN 46 requires a variable interest entity to be consolidated by a company if that company is subject to a majority of the risk of loss from the variable interest entity's activities or entitled to receive a majority of the entity's residual returns or both. The consolidation requirements of FIN 46 apply immediately to variable interest entities created after January 31, 2003. The consolidation requirements apply to older entities in the first fiscal year or interim period beginning after June 15, 2003. Certain of the disclosure requirements apply in all financial statements issued after January 31, 2003, regardless of when the variable interest entity was established. The Company does not have any variable interest entities as of March 31, 2003. The adoption of FIN 46 did not have a material impact on the Company's consolidated results of operations or its financial position. Reclassifications. Certain reclassifications have been made to prior-years' balances to conform to the current-year's presentation. 9 3. ACQUISITIONS On April 2, 2002, the Company acquired certain assets and assumed certain liabilities of eGrail, Inc. ("eGrail"), a Web content management company, for $9.0 million in cash. This strategic acquisition provides additional Web Content Management ("WCM") software application capabilities that expand the Company's position in the Enterprise Content Management ("ECM") market, which contributed to the purchase price that resulted in goodwill. In accordance with SFAS No. 141, "Business Combinations," the acquisition was accounted for under the purchase method of accounting. The purchase price for the acquisition consisted of $9.0 million cash and direct acquisition costs of $359,000. The purchase price was allocated as follows (in thousands): Net tangible assets $ 581 Goodwill 5,793 Patents 24 Acquired technology 3,300 In-process research and development 400 Liabilities assumed (739) $ 9,359 The amount allocated to in-process research and development and acquired technology was determined through established valuation techniques in the high-technology industry by an independent third-party appraiser. In-process research and development was expensed upon acquisition because technological feasibility had not been established and no future alternative uses existed. New product development underway at eGrail at the time of the acquisition included the next generation of their Web Content Management product that was in the early stages of design and only 5% complete at the date of the acquisition. The cost to complete the project was estimated at approximately $3.0 million to occur over a twelve-month period. As of March 31, 2003 the project is complete and the Company incurred approximately $4.8 million of research and development expenses related to the project. The remaining purchase price was primarily allocated to tangible assets and goodwill. The acquired technology of $3.3 million was assigned a useful life of five years and patents of $24,000 were assigned a useful life of two years. In accordance with SFAS No. 142, goodwill will not be amortized but will be reviewed for impairment on an annual basis. Goodwill is tax deductible for this asset purchase. Actual results of operations of the acquired eGrail business, as well as assets and liabilities of the acquired eGrail business, are included in the unaudited condensed consolidated financial statements from the date of acquisition. The pro forma results of operations data for the three-month period ended March 31, 2003 and 2002 presented below assumes that the acquisition had been made at the beginning of fiscal 2002. The pro forma data is presented for informational purposes only and is not necessarily indicative of the results of future operations nor of the actual results that would have been achieved had the acquisition taken place at the beginning of fiscal 2002 (in thousands): Three Months Ended March 31, 2003 2002 Revenue $ 87,049 $ 86,993 Net income / (loss) 1,336 (453) Earnings per share: Basic $ 0.04 $ (0.01) Diluted $ 0.04 $ (0.01) 10 4. GOODWILL AND PURCHASED INTANGIBLE ASSETS In acquisitions accounted for using the purchase method, goodwill is recorded for the difference, if any, between the aggregate consideration paid for an acquisition and the fair value of the net tangible and identified intangible assets acquired. SFAS No. 142 requires a periodic review of goodwill and indefinite life intangibles for possible impairment. Intangible assets with definite lives must be amortized over their estimated useful lives. A portion of goodwill and intangible assets was allocated to our Ireland subsidiary at the time of acquisition, which results in foreign exchange translation fluctuation. The following table represents the balance of goodwill by reportable segment as of December 31, 2002 and the changes in goodwill for the three months ended March 31, 2003 (in thousands): Balance at Foreign Balance at December 31, Currency March 31, 2002 Acquired Adjustments Fluctuation 2003 Software $ 9,141 $ - $ - $ 118 $ 9,259 Customer support 4,059 - - 79 4,138 Professional services and education 3,707 - - 42 3,749 Hardware - - - - - Total $ 16,907 $ - $ - $ 239 $ 17,146 Acquired technology and patents are the Company's only intangible assets subject to amortization under SFAS No. 142. These assets were recorded in connection with the April 2002 eGrail acquisition and are comprised of the following as of March 31, 2003 (in thousands): Foreign Accumulated Currency Gross Amortization Fluctuation Net Acquired technology $ 3,468 $ (721) $ 137 $ 2,884 Patents 25 (16) 1 10 $ 3,493 $ (737) $ 138 $ 2,894 Acquired technology is being amortized over a useful life of five years and patents are being amortized over a useful life of two years. Amortization expense for amortizing intangible assets was $183,000 for the three months ended March 31, 2003 and estimated future amortization expense (excluding foreign exchange effect) of purchased intangible assets as of March 31, 2003 is as follows (in thousands): Fiscal Year Amount 2003 (remaining 9 months) $ 548 2004 724 2005 721 2006 721 2007 180 2008 - $ 2,894 11 5. EARNINGS PER SHARE Basic earnings per share are computed by dividing net income for the period by the weighted-average number of common shares outstanding during the period. Diluted earnings per share is computed by dividing net income by the weighted-average number of common shares outstanding plus the dilutive effect of outstanding stock options and shares issuable under the employee stock purchase plan using the treasury stock method. The number of anti-dilutive options excluded from the EPS calculation for the three months ended March 31, 2003 and 2002 were 681 and 1,862 shares, respectively. The following table sets forth the computation of basic and diluted earnings per share for the three months ended March 31, 2003 and 2002: (In thousands, except per share amounts) Three Months Ended March 31, 2003 2002 Net income $ 1,336 $ 1,364 Shares used in computing basic earnings per share 35,942 35,362 Dilutive effect of stock plans 681 1,862 Shares used in computing diluted earnings per share 36,623 37,224 Earnings per basic share $ 0.04 $ 0.04 Earnings per diluted share $ 0.04 $ 0.04 6. ACCUMULATED OTHER COMPREHENSIVE LOSS Accumulated other comprehensive loss as of March 31, 2003 is comprised of the following: Foreign Unrealized Accumulated Currency Holding Other Translation Gains Comprehensive (in thousands) Adjustment (Losses) Operations Balance, December 31, 2002 $ (6,448) $ 66 $ (6,382) Current period changes 1,997 (10) 1,987 Balance, March 31, 2003 $ (4,451) $ 56 $ (4,395) 7. OPERATING SEGMENT DATA The Company has prepared operating segment information in accordance with SFAS No. 131, "Disclosures About Segments of An Enterprise and Related Information," to report components that are evaluated regularly by the Company's chief operating decision maker, or decision making group, in deciding how to allocate resources and in assessing performance. The Company is organized geographically and by line of business. The line of business management structure is the primary basis upon which financial performance is assessed and resources allocated. 12 The Company's reportable operating segments include Software, Customer Support, Professional Services and Education, and Hardware. The Software operating segment develops and markets the Company's Enterprise Content Management software products. The Customer Support segment provides after-sale support for software, as well as providing software upgrades when and if available pursuant to the Company's right to new versions program. The Professional Services and Education segment provides fee-based implementation and technical services related to the Company's software products, and also provides training. The Hardware operating segment manufactures and markets the Company's line of Optical Storage And Retrieval ("OSAR") libraries. The financial results of the segments reflect allocation of certain functional expense categories consistent with the basis and manner in which Company management internally disaggregates financial information for the purpose of assisting in making internal operating decisions, which is not the same as Generally Accepted Accounting Principles reporting. The Company evaluates performance based on stand-alone segment operating results. Because the Company does not evaluate performance based on the return on assets at the operating segment level, assets are not tracked internally by segment. Therefore, segment asset information is not presented. Operating segments data for the three months ended March 31, 2003 and 2002 are as follows: Three Months Ended March 31, In thousands 2003 2002 Software Revenue $ 35,522 $ 31,240 Operating loss (14,747) (12,425) Customer Support Revenue $ 38,698 $ 36,563 Operating income 16,964 13,665 Professional Services and Education Revenue $ 12,131 $ 15,836 Operating loss (975) (445) Hardware Revenue $ 698 $ 2,602 Operating income (loss) (379) 115 Total Revenue $ 87,049 $ 86,241 Operating income 863 910 13 8. STOCK OPTIONS The following is a summary of stock option transactions regarding all stock options plans for the three months ended March 31, 2003: Weighted- Number of Exercise Options Price Balances, December 31, 2002 8,706,316 $ 15.12 Granted (weighted-average fair value of $6.20) 167,650 12.76 Exercised (62,986) 8.41 Canceled (74,996) 17.81 Balances, March 31, 2003 8,735,984 $ 15.10 The following table summarizes information concerning outstanding and exercisable stock options at March 31, 2003: Options Outstanding Options Exercisable Weighted- Average Weighted- Weighted- Remaining Average Average Range of Number Contractual Exercise Number Exercise Exercise Price Outstanding Life (Years) Price Exercisable Price $ 1.39-$9.00 1,724,257 4.58 $ 7.96 1,687,682 $ 7.94 9.17-12.86 1,825,774 7.96 11.91 617,785 10.68 12.97-15.16 1,852,101 8.08 13.56 758,575 13.71 15.17-21.13 1,722,521 7.61 17.68 876,411 17.85 21.38-41.84 1,611,331 6.81 25.38 1,256,056 25.52 $ 1.39-$41.84 8,735,984 7.04 $ 15.10 5,196,509 $ 15.03 9. COMMITMENTS AND CONTINGENCIES Leases The Company leases its corporate offices, sales offices, development and manufacturing facilities, and other equipment under non-cancelable operating leases, some of which have renewal options and generally provide for escalation of the annual rental amount. Amounts related to deferred rent are recorded in other accrued liabilities on the consolidated balance sheet. Future annual minimum lease payments under all non-cancelable operating leases with an initial term in excess of one year as of March 31, 2003 were as follows: (In thousands) 2003 (remaining 9 months) $ 8,896 2004 12,236 2005 10,431 2006 9,819 2007 9,092 2008 7,317 Thereafter 7,627 Total $ 65,418 14 Product Warranties The Company provides a 90-day warranty for its hardware products against defects in materials and workmanship and for its software products against substantial nonconformance to the published documentation at time of delivery. For hardware products the Company accrues warranty costs based on historical trends in product return rates and the expected material and labor costs to provide warranty services. For software products, the Company records the estimated cost of technical support during the warranty period. A provision for these estimated warranty costs is recorded at the time of sale or license. If the Company were to experience an increase in warranty claims compared with historical experience, or costs of servicing warranty claims were greater than the expectations on which the accrual had been based, gross margins could be adversely affected. The following table represents the warranty activity and balance for the three months ended March 31, 2003 and 2002 (in thousands): 2003 2002 Beginning balance at December 31 728 772 Additions 225 269 Deductions (316) (391) Ending balance at March 31 637 650 Guarantees and Indemnities In November 2002, the FASB issued FIN 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others." The initial recognition and initial measurement provisions apply on a prospective basis to guarantees issued or modified after December 15, 2002. The disclosure requirements are effective for financial statements of interim and annual periods ending after December 15, 2002. The Company has made guarantees and indemnifications, under which it may be required to make payments to a guaranteed or indemnified party, in relation to certain transactions. In connection with the sales of its products, the Company provides intellectual property indemnities to its customers. Guarantees and indemnities to customers in connection with product sales and service generally are subject to limits based upon the amount of the related product sales or service. Payment by the Company is conditioned upon the other party filing a claim pursuant to the terms and conditions of the agreement. The Company may challenge this claim and may also have recourse against third parties for certain payments made by the Company. Predicting the maximum potential future payment under these agreements is not possible due to the unique facts and circumstances involved with each agreement. Historically, the Company has made no payments under these agreements. The fair value of guarantees issued during the three months ended March 31, 2003 is insignificant. In connection with certain facility leases and other performance guarantees, the Company has guaranteed payments on behalf of some of its subsidiaries. To provide subsidiary guarantees, the Company either uses its $5.0 million line of credit as collateral to unconditionally guarantee the performance of locally denominated bank guarantees or it obtains both secured and unsecured bank guarantees from local banks. These bank guarantees totaled an equivalent of approximately $1.3 million issued in local currency in Europe and Asia as of March 31, 2003. The Company indemnifies its directors and officers to the maximum extent permitted under the laws of the State of Delaware. There have been no modifications or new guarantees issued during the first quarter of fiscal year 2003. The Company has not recorded a liability for these guarantees and indemnities in the accompanying consolidated balance sheet and the maximum amount of potential future payments under such guarantees and indemnities is not determinable, other than as described above. 15 The Company's product warranty liability as of March 31, 2003 is disclosed in this item under the heading "Product Warranties." 10. LEGAL PROCEEDINGS In the normal course of business, the Company is subject to ordinary routine litigation and claims incidental to business. While the results of litigation and claims cannot be predicted with certainty, management believes that the final outcome of these matters will not have a materially adverse effect on the Company's consolidated results of operations or financial conditions. 11. FOREIGN CURRENCY TRANSACTIONS As of March 31, 2003, the Company had forward foreign exchange contracts outstanding totaling approximately $ 15.5 million in 10 currencies. These contracts were opened on the last business day of the quarter and mature within three months. Accordingly, the fair value of such contracts is zero at March 31, 2003. 12. RELATED-PARTY TRANSACTIONS In July 2001, the Compensation Committee of the Company's Board of Directors the ("Board") entered into discussions with Lee Roberts, the Company's Chief Executive Officer, regarding a secured loan by the Company to Mr. Roberts to enable him to purchase a home in Orange County, California. In July 2001, the Compensation Committee forwarded its recommendation to the Board to approve, in principle, a secured loan, in the amount of $1.2 million to Mr. Roberts. In September 2001, the Compensation Committee approved, in principle, an increase in the previously requested loan amount to $1.9 million, subject to review of final loan documents and approval of the Board. In May 2002, the Compensation Committee reviewed proposed loan documentation for a secured loan to Mr. Roberts and forwarded its recommendation to the Board to approve the loan on the terms set forth in the loan documents. The loan documents provided that the loan would be secured by the real estate purchased by Mr. Roberts. Subsequently, on June 5, 2002, the Board approved the loan documents and the loan. As of March 31, 2003, FileNet has an outstanding secured note receivable from Mr. Roberts in the amount of $1.9 million that relates to the above-referenced loan and is included in other assets on the consolidated balance sheet. The note bears interest at 2.89% per annum. Accrued interest on the principal balance of this note is payable annually beginning February 15, 2003 and on each February 15th thereafter until the entire principal balance becomes due. The entire outstanding principal balance of this note and any accrued interest is due and payable at the earliest of (a) June 7, 2005, (b) one year after termination of Mr. Roberts' employment by the Company, or (c) ninety (90) days after voluntary termination of employment by Mr. Roberts. Imputed interest for the difference between the stated interest rate of the note and a fair value interest rate of 7% was recorded as compensation expense and a discount that is being amortized over the term of the note to interest income using the effective interest method. The loan to Mr. Roberts is permitted under Section 13 of the Securities Exchange Act of 1934, as amended by Section 402 of the Sarbanes-Oxley Act on July 30, 2002, because it was outstanding on that date. However, its terms cannot be renewed or materially modified in the future. John Savage, a member of FileNet's Board of Directors and the Audit Committee of FileNet's Board of Directors, is Managing Partner of Alliant Partners, who acted as financial advisors to eGrail and was paid approximately $500,000 by eGrail. Accordingly, John Savage recused himself from all discussions related to the acquisition between FileNet and eGrail and abstained from voting on the transaction. 16 13. SUBSEQUENT EVENTS On April 2, 2003, the Company acquired Shana Corporation, an electronic forms management company, for a purchase price of $8.5 million in cash. The Company believes that electronic forms management is an increasingly important technology and is an essential component of electronic content management. The Company expects that current regulatory compliance initiatives in healthcare, education and manufacturing will increase the demand for forms technology. In accordance with SFAS No. 141, "Business Combinations," the purchase method of accounting will be used to record this acquisition and the purchase price is expected to be allocated primarily to goodwill and other intangible assets. The Company is currently in the process of obtaining an independent appraisal of the fair value of the tangible and intangible assets acquired in order to allocate the purchase price in accordance with SFAS No. 141. The preliminary valuation indicates that net tangible and identified intangible assets have an estimated fair value of approximately $7.0 million. The difference between the purchase price and estimated fair value of the net tangible and identified intangible assets will be recorded as goodwill. We do not anticipate any in-process research and development costs. Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 21E of the Securities and Exchange Act of 1934, as amended, and Section 27A of the Securities Act of 1933, as amended, and is subject to the safe harbors created by those sections. These forward-looking statements are subject to a number of risks and uncertainties, including those discussed in "Risk Factors That May Affect Future Results" below and in the notes to our consolidated financial statements for the year ended December 31, 2002. The actual results that we achieve may differ materially from any forward-looking statements, which reflect management's opinions only as of the date hereof. We undertake no obligation to revise or publicly release the results of any revisions to these forward-looking statements. Readers should carefully review the risk factors described below and in other documents we file from time to time with the Securities and Exchange Commission, including our Annual Report on Form 10-K for the fiscal year ended December 31, 2002. Our filings with the Securities and Exchange Commission, including our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to those filings, pursuant to Sections 13(a) and 15(d) of the Securities and Exchange Act of 1934, are available free of charge at www.filenet.com, when such reports are available at the Securities and Exchange Commission Web site. Overview FileNet Corporation develops, markets, sells and supports Enterprise Content Management ("ECM") software to enable organizations to improve operational efficiency and leverage their content resources to make decisions faster. In the first quarter of 2003 we introduced FileNet P8, our new architecture that provides a unified platform and framework for ECM. This approach is intended to offer our customers the ability to easily configure, design, build and deploy a variety of enterprise-wide ECM solutions to meet a broad range of content management needs within a single scalable framework. We also offer professional services and training for the implementation of these software solutions, as well as 24 hours a day, seven days a week technical support and services to our customers on a global basis. 17 Critical Accounting Policies and Estimates The consolidated financial statements of FileNet are prepared in conformity with accounting principles generally accepted in the United States of America. The consolidated financial statements include our accounts and the accounts of our wholly owned subsidiaries. All intercompany balances and transactions have been eliminated. The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Actual amounts could differ from estimates. The significant accounting policies we believe are most critical to aid in fully understanding and evaluating our reported financial results include the following: Revenue Recognition. FileNet accounts for the licensing of software in accordance with the American Institute of Certified Accountants ("AICPA") Statement of Position ("SOP") 97-2, "Software Revenue Recognition." We enter into contracts for the sale of our products and services. The majority of these contracts relate to single elements and contain standard terms and conditions. However, there are agreements that contain multiple elements or non-standard terms and conditions. Contract interpretation is sometimes required to determine the appropriate accounting, including how the price should be allocated among the deliverable elements and when to recognize revenue. Software license revenue generated from sales through direct and indirect channels, which do not contain multiple elements, are recognized upon shipment and passage of title of the related product, if the requirements of SOP 97-2, are met. If the requirements of SOP 97-2, including evidence of an arrangement, delivery, fixed or determinable fee, collectibility or vendor specific evidence about the value of an element are not met at the date of shipment, revenue is not recognized until these elements are known or resolved. Fees are deemed to be fixed and determinable for transactions with a set price that is not subject to refund or adjustment and payment is due within 90 days from the invoice date. Software license revenue from channel partners is recognized when the product is shipped and sale by the channel partner to an end user is confirmed. For arrangements with multiple elements, we allocate revenue to each element of a transaction based upon its fair value as determined in reliance on vendor specific objective evidence. This evidence of fair value for all elements of an arrangement is based on the normal pricing and discounting practices for those products and services when sold separately. If fair value of any undelivered element cannot be determined objectively, we defer the revenue until all elements are delivered, services have been performed or until fair value can objectively be determined. Customer support contracts are renewable on an annual basis and provide after-sale support for our software, as well as software upgrades under the Company's right to new versions program, on a when-and-if-available basis. Revenue from post-contract customer support is recognized ratably over the term of the arrangement, which is typically 12 months. Professional services revenue consists of consulting and implementation services provided to end users of our software products and technical consulting services provided to our resellers. The majority of these consulting engagements average from one to three months and are generally not essential to the functionality of the software. Revenue from these services and from training classes is recognized as such services are delivered and accepted by the customer. Fixed-price consulting contracts are the exception and because estimates of costs applicable to these contracts are reasonably dependable, revenue is recognized using the percentage-of-completion method. However, revenue and profit are subject to revision as the contract progresses and anticipated losses on fixed-price professional services contracts are recognized in the period when they become known. 18 Allowance for Doubtful Accounts and Sales Returns. We evaluate the creditworthiness of our customers prior to order fulfillment, and we perform ongoing credit evaluations of our customers to adjust credit limits based on payment history and the customer's current creditworthiness. We constantly monitor collections from our customers and maintain an allowance for estimated credit losses that is based on historical experience and on specific customer collection issues. While credit losses have historically been within our expectations and the provisions established in our financial statements, we cannot guarantee that we will continue to experience the same credit loss rates that we have in the past. Since our revenue recognition policy requires customers to be creditworthy, our accounts receivable are based on customers whose payment is reasonably assured. Our accounts receivable are derived from sales to a wide variety of customers. We do not believe a change in liquidity of any one customer or our inability to collect from any one customer would have a material adverse impact on our consolidated financial position. Based on historical experience, we also maintain a sales return allowance for the estimated amount of potential returns. While product returns have historically been minimal and within our expectations and the allowances established by us, we cannot guarantee that we will continue to experience the same return rates that we have in the past. Goodwill and Other Intangible Assets. Goodwill is recorded at cost and is not amortized. In June 2001, the FASB issued SFAS No. 142, "Goodwill and Other Intangible Assets," which we adopted January 1, 2002. SFAS No. 142 requires that goodwill and other intangible assets with indefinite useful lives no longer be amortized, but instead be tested for impairment at least annually and written down when impaired. On the first day of July of each year goodwill will be tested for impairment by determining if the carrying value of each reporting unit exceeds its fair value. We also periodically evaluate whether events and circumstances have occurred which indicate that the carrying value of goodwill may not be recoverable. As of March 31, 2003, no impairment of goodwill has been recognized. If estimates change, a materially different impairment conclusion could result. Long-Lived Assets. Property, plant and equipment, intangible assets, and capitalized software costs are recorded at cost less accumulated depreciation or amortization. They are amortized using the straight-line method over estimated useful lives of generally three to six years. The determination of useful lives and whether or not these assets are impaired involves judgment and are reviewed for impairment whenever events or circumstances indicate that the carrying amount of such assets may not be recoverable. We evaluate the carrying value of long-lived assets and certain identifiable intangible assets for impairment of value based on undiscounted future cash flows resulting from the use of the asset and its eventual disposition. While we have not experienced impairment of intangible assets in prior periods, we cannot guarantee that there will not be impairment in the future. Deferred Income Taxes. Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. We maintain a valuation allowance against a portion of the deferred tax assets due to uncertainty regarding the future realization based on historical taxable income, projected future taxable income, and the expected timing of the reversals of existing temporary differences. If we operate at a loss or are unable to generate sufficient future taxable income, we could be required to increase the valuation allowance against all or a significant portion of our deferred tax assets, which would result in a substantial increase to our effective tax rate and could result in a material adverse impact on our consolidated operating results. Conversely, if the Company continues to generate profits and ultimately determines that it is more likely than not that all or a portion of the remaining deferred tax assets will be utilized to offset future taxable income, the valuation allowance could be decreased or eliminated all together, thereby resulting in a substantial decrease to our effective tax rate. Research and Development Costs. We expense research and development costs as incurred. No amounts are required to be capitalized in accordance with SFAS No. 86, "Accounting for the Costs of Computer Software to be Sold, Leased, or Otherwise Marketed," because our software is substantially completed concurrently with the establishment of technological feasibility. 19 Results of Operations The following table sets forth certain consolidated statements of operations data as a percentage of total revenue for the periods indicated: Three Months Ended March 31, 2003 2002 Revenue: Software 40.8% 36.2% Customer support 44.5 42.4 Professional services and education 13.9 18.4 Hardware .8 3.0 Total Revenue 100.0 100.0 Cost of revenue: Software 3.5 2.4 Customer support 11.2 11.7 Professional services and education 12.7 15.6 Hardware .9 2.2 Total cost of revenue 28.3 31.9 Gross Profit 71.7 68.1 Operating expenses Sales and marketing 39.5 37.4 Research and development 22.2 20.1 General and administrative 9.0 9.5 Total operating expenses 70.7 67.0 Operating income (loss) 1.0 1.1 Other income, net 1.2 1.1 Income (loss) before income tax 2.2% 2.2% Revenue As more fully discussed and explained below, total revenue increased slightly to $87.0 million for the three months ended March 31, 2003 from $86.2 million for the three months ended March 31, 2002. International revenue accounted for 29% of total revenue, or $25.5 million, for the three months ended March 31, 2003, compared to 27%, or $23.1 million for the same period in 2002. These increases in revenue were primarily attributable to increases in software and customer support revenue partially offset by decreases in professional services and hardware revenue. Software: Software revenue consists of fees earned from the licensing of our software products to customers. Software revenue increased $4.3 million, or 14%, to $35.5 million for the three months ended March 31, 2003, from $31.2 million for the three months ended March 31, 2002. Software revenue represented 41% of total revenue for the three months ended March 31, 2003 compared to 36% for the comparable period of 2002. The increase in software revenue was primarily due to an increase in demand for our content management solutions associated with our broader product offering coupled with a slightly more favorable business climate worldwide. Additionally, we were successful in increasing our software revenue from 20 our existing customers as they expanded the use of our products. We remain, however, in a difficult economic environment where a global reduction in Information Technology spending could have a negative effect on our software revenue growth going forward. Customer Support: Customer support revenue consists of revenue from software maintenance contracts, "fee for service" revenue and the sale of spare parts and supplies. Customer support revenue increased $2.1 million, or 6%, to $38.7 million for the three months ended March 31, 2003 from $36.6 million for the three months ended March 31, 2002. Customer support revenue represented 44.5% of total revenue for the three months ended March 31, 2003 compared to 42.4% for the comparable period of 2002. The increase in customer support revenue was primarily due to the growth in our base of customers who receive ongoing maintenance as a result of new customer sales and sales of additional products to our installed base, along with a high rate of renewal from the existing base. However, the occurrence of a prolonged economic slowdown that negatively impacts software revenue growth would result in a reduced future growth rate for customer support revenue. Professional Services and Education: Professional services and education revenue is generated primarily from consulting and implementation services provided to end users of our software products, technical consulting services provided to our resellers and training services provided to end users and resellers. Professional services are generally performed on a time and material basis. Professional services and education revenue decreased $3.7 million, or 23%, to $12.1 million for the three months ended March 31, 2003 from $15.8 million for the three months ended March 31, 2002. Professional services and education revenue represented 14% of total revenue for the three months ended March 31, 2003 compared to 18% for the comparable period in 2002. The revenue decrease in the first quarter of 2003 compared to the first quarter of 2002 is reflective of the continuing economic slowdown that has resulted in fewer and smaller consulting engagements for professional services, particularly in North America. This trend, coupled with pricing pressures, has negatively impacted professional services and education revenue and we do not expect a significant improvement in the near future. Hardware: Hardware revenue is generated primarily from the sale of 12-inch Optical Storage And Retrieval ("OSAR") libraries. Hardware revenue decreased $1.9 million, or 73%, to $0.7 million for the three months ended March 31, 2003 from $2.6 million for the three months ended March 31, 2002. Hardware revenue represented slightly less than 1% of total revenue for the three months ended March 31, 2003, compared to 3% for the comparable period of 2002. The decline in hardware revenue reflects that hardware is not a strategic focus for us and we expect hardware revenue to continue to decrease as a percentage of total revenue and in absolute dollars. Cost of Revenue Total cost of revenue decreased $2.8 million, or 10%, to $24.7 million for the three months ended March 31, 2003, from $27.5 million for the comparable period in 2002. The decrease for the three-month comparison is primarily due to the decrease in the cost of professional services and education revenue as discussed below. Software: Cost of software revenue includes royalties paid to third parties, amortization of acquired technology, partner commissions, software media costs, and the cost to manufacture and distribute software. The cost of software revenue increased $0.9 million, or 43% to $3.0 million for the three months ended March 31, 2003 from $2.1 million for the three months ended March 31, 2002. The absolute dollar costs represented 8% and 7% of the related software revenue for the three months ended March 31, 2003 and March 31, 2002, respectively. As a percentage of software revenue these costs were effectively unchanged. Going forward, we anticipate cost of software revenue as a percentage of software revenue to remain comparable to current levels. 21 Customer Support: Cost of customer support revenue includes costs of customer support personnel, cost of supplies and spare parts, and the cost of third-party hardware maintenance. The cost of customer support revenue decreased $0.3 million, or 3%, to $9.8 million for the three months ended March 31, 2003 from $10.1 million for the three months ended March 31, 2002. These costs represented 25% and 28% of the related customer support revenue for the three months ended March 31, 2003 and 2002, respectively. The decrease in cost of customer support revenue in absolute dollars for the three months ended March 31, 2003 compared to the same period in 2002 is primarily attributable to cost controls and lower supplies costs. The decrease in cost of customer support revenue as a percentage of customer support revenue was primarily due to automation and process improvements that allowed growth in the customer and revenue base without a proportional increase in support personnel and cost. Going forward, we expect customer support cost of revenue to remain relatively stable in absolute dollars for the near term. Professional Services and Education: Cost of professional services and education revenue consists primarily of costs of professional services personnel, training personnel, and third-party independent consultants. The cost of professional services and education revenue decreased $2.3 million, or 17%, to $11.1 million for the three months ended March 31, 2003 from $13.4 million for the three months ended March 31, 2002. These costs represented 92% and 85% of the related professional services and education revenue for the three months ended March 31, 2003 and 2002, respectively. The decrease in absolute dollars was primarily attributable to a reduction in the use of third-party independent consultants, as well as lower commission and variable compensation expense, all directly related to the decrease in professional services revenue. We expect professional services and education costs as a percentage of professional services and education revenue to vary from period to period, depending on the utilization rates of internal resources and the mix between the use of internal resources and third party independent consultants. Hardware: Cost of hardware revenue includes the cost of assembling and distributing our OSAR library products, the cost of hardware integration personnel, and warranty costs. The cost of hardware revenue decreased $1.1 million, or 58%, to $0.8 million for the three months ended March 31, 2003 from $1.9 million for the three months ended March 31, 2002. These costs represented 114% and 73% of the related hardware revenue for the three months ended March 31, 2003 and 2002, respectively. The decrease in absolute dollars is directly related to the decrease in sales of OSAR library products. As we have discussed previously, this operating segment is not a strategic focus for us. Operating Expenses Research and Development: Research and development expense primarily consists of costs of personnel to support product development. Research and development expense increased to $19.3 million, or 12%, for the three months ended March 31, 2003 from $17.3 million for the three months ended March 31, 2002, and represented 22.2% and 20.1% of total revenue for these respective periods. The increase in absolute dollars year over year in the first quarter of 2003 is primarily the result of increased headcount resulting in higher compensation, benefits and relocation costs related to the April 2002 eGrail acquisition. We expect research and development expense to be at approximately 21% of revenue in the near-term due to the continuing enhancement of ECM capabilities and the added costs associated with the acquisition of Shana Corporation on April 2, 2003. Our research and development efforts are focused on enhancing our ECM capabilities within the P8 product suite. These efforts will focus on enhancements to our Business Process Management and Web Content Management products and the development of integrated records management and integrated collaborative capabilities. We intend to complement internal development with third-party software through OEM agreements and may execute additional technology acquisitions. 22 We expect that competition for qualified technical personnel will remain intense and may result in higher levels of compensation expense for us in the future. We believe that research and development expenditures, including compensation of technical personnel, are essential to maintaining our competitive position and expect these costs will continue to constitute a significant percentage of total revenue. Sales and Marketing: Sales and marketing expense consists primarily of salaries and benefits, sales commissions and other expenses related to the direct and indirect sales force, various marketing expenses and the cost of other market development programs. Sales and marketing expense increased to $34.4 million, or 7%, for the three months ended March 31, 2003 from $32.3 million for the three months ended March 31, 2002, and represented 39.5% and 37.4% of total revenue for these respective periods. The increase in 2003 was primarily due to additional trade show and channel partner development expenses associated with the launch of our FileNet P8 ECM product that occurred in the first quarter of 2003. General and Administrative: General and administrative expense consists primarily of personnel costs for finance, information technology, legal, human resources and general management, and the cost of outside professional services. General and administrative expense decreased to $7.8 million, or 4%, for the three months ended March 31, 2003 from $8.2 million for the three months ended March 31, 2002, and represented 9.0% and 9.5% of total revenue for these respective periods. The decrease in first quarter 2003 compared to first quarter 2002 was primarily due to on-going cost containment. We expect operating expenses to remain at, or slightly above, these current levels for the near term. Amortization of Purchased Intangible Assets Acquired technology of $3.3 million resulting from the asset purchase of eGrail in April 2002 was assigned a useful life of five years and patents of $24,000 were assigned a useful life of two years. Amortization of acquired technology is recorded on a straight-line basis as a cost of software revenue and amortization of patents is recorded on a straight-line basis as an operating expense. Amortization expense was approximately $183,000 for the three months ended March 31, 2003 for both acquired technology and patents. We determined that these assets were not impaired at March 31, 2003. Other Income, Net Other income, net, consists primarily of interest income earned on our cash and cash equivalents, short and long-term investments, and other items including foreign exchange gains and losses, the gain (loss) on sale of fixed assets, and interest expense. Other income, net was $1.0 million for the three months ended March 31, 2003 compared to other income, net of $0.9 million for the three months ended March 31, 2002. This increase was primarily related to interest on increased cash balances. Income Taxes Our combined federal, state and foreign annual effective tax rate for the three months ended March 31, 2003, is 30% compared to 25% for the comparable periods in 2002. The increased tax rate in 2003 was primarily due to the unfavorable mix of income between domestic and foreign jurisdictions. FileNet management will continue weighing various factors for the remainder of the year to assess the recoverability of our recorded deferred assets and the need for any adjustment to the valuation allowance against such amounts. Any adjustment to the valuation allowance could impact the effective tax rate in subsequent quarters. 23 Liquidity and Capital Resources At March 31, 2003, combined cash, cash equivalents and investments totaled $209.5 million, an increase of $24.3 million from December 31, 2002. Cash provided by operating activities during the three months ended March 31, 2003 totaled $26.7 million and resulted primarily from an increase in unearned maintenance revenue related to prepaid maintenance contracts of $15.8 million, additions to net income for depreciation and amortization expense of $4.9 million, net income of $1.3 million and a decrease in accounts receivable of $4.7 million. A larger percentage of prepaid annual maintenance contracts renew in the first quarter of each year compared to subsequent quarters, resulting in an increase in unearned maintenance revenue. Cash used for investing activities totaled $6.8 million and included capital expenditures of $2.5 million and net purchases of marketable securities of $4.4 million. Cash provided by financing activities totaled $0.5 million and was a result of proceeds received from the exercise of employee stock options and stock purchases under the employee stock purchase plan offset by payments on capital lease obligations. We have a $5.0 million multi-currency revolving line of credit available until June 27, 2003. Borrowings under the arrangement are unsecured and bear interest at 125 basis points over the London Interbank Offered Rate. A standby letter of credit fee of 125 basis points per annum and a commitment fee of 50 basis points are assessed against any unused amounts. There were no borrowings outstanding against our line of credit at March 31, 2003. We have been using the line of credit as collateral for issuance of letters of credit valued at approximately $500,000 in Europe for certain government sales contracts and a small number of vendor contracts. We are subject to certain financial covenants that include, but are not limited to, compliance with specific balance sheet ratios, no two consecutive quarterly losses, an aggregate loan limit to the officers not to exceed $5.0 million, and a capital expenditure limit under this line of credit. As of March 31, 2003, we were in compliance with all such covenants. Contractual cash obligations of significance include operating leases for our corporate offices, sales offices, development and manufacturing facilities, and other equipment under non-cancelable operating leases, some of which have renewal options and generally provide for escalation of the annual rental amount. (See Note 9). We believe that our present cash balances together with internally generated funds and credit lines will be sufficient to meet our working capital and capital expenditure needs for at least the next twelve months. Other Financial Instruments We enter into forward foreign exchange contracts as a hedge against the effects of fluctuating currency exchange rates on monetary assets and liabilities denominated in currencies other than the functional currency of the relevant entity. We are exposed to market risk on the forward exchange contracts as a result of changes in foreign exchange rates; however, the market risk should be offset by changes in the valuation of the underlying exposures. Gains and losses on these contracts, which equal the difference between the forward contract rate and the prevailing market spot rate at the time of valuation, are recognized in the consolidated statement of operations. These contracts mature every three months at the end of each quarter. We open new hedge contracts on the last business day of each quarter that will mature at the end of the following quarter. The counterparties to these contracts are major financial institutions. We use commercial rating agencies to evaluate the credit quality of the counterparties and do not anticipate nonperformance by any counterparties. We do not anticipate a material loss resulting from any credit risks related to any of these institutions. 24 Recently Adopted Accounting Pronouncements In June 2001, the FASB issued SFAS No. 141, "Business Combinations," which was effective immediately. SFAS No. 141 requires that the purchase method of accounting be used for all business combinations initiated after June 30, 2001 and it eliminated the pooling-of-interests method. The adoption of this standard did not have a significant impact on our consolidated financial statements. Our April 2002 acquisition of certain assets and certain liabilities of eGrail, Inc. was accounted for in compliance with this pronouncement (See Note 3 for details). In June 2001, the FASB issued SFAS No. 142, "Goodwill and Other Intangible Assets," which we adopted January 1, 2002. SFAS No. 142 requires that goodwill and other intangible assets with indefinite useful lives, no longer be amortized, but instead be tested for impairment at least annually and written down when impaired. SFAS No. 142 requires purchased intangible assets other than goodwill to be amortized over their useful lives unless these lives are determined to be indefinite. In accordance with this standard, we do not amortize goodwill and indefinite life intangible assets but evaluate their carrying value annually or when events or circumstances indicate that their carrying value may be impaired. On the first day of July of each year, goodwill will be tested for impairment by determining if the carrying value of each reporting unit exceeds its fair value. As of March 31, 2003, no impairment of goodwill has been recognized. If estimates change, a materially different impairment conclusion could result. In August 2001, the FASB issued SFAS No. 144, "Accounting for Impairment or Disposal of Long-Lived Assets." This statement addresses financial accounting and reporting for the impairment of long-lived assets and for the disposal of long-lived assets and discontinued operations. SFAS No. 144 superseded SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of," and is effective for fiscal years beginning after December 15, 2001. The adoption of this standard on January 1, 2002 did not have a material impact on our consolidated financial position and results of operations. In July 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities," which addresses financial accounting and reporting for costs associated with exit or disposal activities and supersedes EITF Issue 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)." SFAS No. 146 requires that costs associated with exit or disposal activities be recognized when they are incurred rather than at the date of a commitment to an exit or disposal plan. SFAS No. 146 also establishes that the liability should initially be measured and recorded at fair value. We adopted the provisions of SFAS No. 146 for exit or disposal activities initiated after December 31, 2002. In November 2002, the FASB issued FIN 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees and Indebtedness of Others," an interpretation of FASB Statement Nos. 5, 57 and 107, and rescission of FIN 34, "Disclosure of Indirect Guarantees of Indebtedness of Others." FIN 45 elaborates on the disclosures to be made by the guarantor in its interim and annual financial statements about its obligations under certain guarantees that it has issued. It also requires that a guarantor recognize, at the inception of a guarantee, a liability for the fair value of the obligation undertaken in issuing the guarantee. The provisions related to recognizing a liability at inception of the guarantee for the fair value of the guarantor's obligations does not apply to product warranties or to guarantees accounted for as derivatives. The initial recognition and measurement provisions of this interpretation are applicable on a prospective basis to guarantees issued or modified after December 31, 2002, while the disclosure requirements are effective for financial statements for interim or annual periods ending after December 15, 2002. The adoption of the recognition of provisions of FIN 45 in the three months ended March 31, 2003 did not have a material impact on its consolidated results of operations or financial position. 25 In December 2002, the FASB Issued SFAS No. 148, "Accounting for Stock-Based Compensation Transition and Disclosure," an amendment of SFAS No. 123. This statement amends SFAS No. 123, "Accounting for Stock-Based Compensation," to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, this statement amends the disclosure requirements of SFAS No. 123 to require prominent disclosures in both annual and interim financial statements about the method of accounting for stock-based employee compensation and the effect of the method used on reported results. The transition guidance and annual disclosure provisions of SFAS No. 148 are effective for fiscal years ending after December 15, 2002. The interim disclosure provisions are effective for financial reports containing financial statements for interim periods beginning after December 15, 2002. The adoption of SFAS No. 148 did not have a material impact on our consolidated results of operations or financial position. In January 2003, the FASB issued FIN 46, "Consolidation of Variable Interest Entities." In general, a variable interest entity is a corporation, partnership, trust, or any other legal structure used for business purposes that either (a) does not have equity investors with voting rights or (b) has equity investors that do not provide sufficient financial resources for the entity to support its activities. FIN 46 requires a variable interest entity to be consolidated by a company if that company is subject to a majority of the risk of loss from the variable interest entity's activities or entitled to receive a majority of the entity's residual returns or both. The consolidation requirements of FIN 46 apply immediately to variable interest entities created after January 31, 2003. The consolidation requirements apply to older entities in the first fiscal year or interim period beginning after June 15, 2003. Certain of the disclosure requirements apply in all financial statements issued after January 31, 2003, regardless of when the variable interest entity was established. We do not have any variable interest entities as of March 31, 2003. The adoption of FIN 46 did not have a material impact on our consolidated results of operations or our financial position. Other Matters Environmental Matters. We are not aware of any issues related to environmental matters that have, or are expected to have, a material affect on our business. Risk Factors That May Affect Future Results Our business, financial condition, operating results and prospects can be impacted by a number of factors, including but not limited to those set forth below and elsewhere in this report, any one of which could cause our actual results to differ materially from recent results or from our anticipated future results. Factors that may affect our business, financial condition and results of operations include: Our quarterly operating results may fluctuate in future periods and are not predictable and, as a result, we may fail to meet expectations of investors and analysts, causing our stock price to fluctuate or decline. Prior growth rates in our revenue and operating results should not necessarily be considered indicative of future growth or operating results. Our operating results have fluctuated in the past and we anticipate our future operating results will continue to fluctuate due to many factors, some of which are largely beyond our control. 26 These factors include, but are not limited to, the following: o the industry-wide slow down in IT spending; o general domestic and international economic and political conditions; o the discretionary nature of our customers' budget and purchase cycles and the absence of long-term customer purchase commitments; o the tendency to realize a substantial percentage of our revenue in the last weeks, or even days, of each quarter; o the potential for delays or deferrals of customer orders; o the size, complexity and timing of individual transactions; o changes in foreign currency exchange rates; o the length of our sales cycle; o variations in the productivity of our sales force; o the level of software product sold and price competition; o the timing of new software introductions and software enhancements by us and our competitors; o the mix of sales by products, software, services and distribution channels; o project overruns associated with fixed price contracts; o acquisitions by us and our competitors; o our ability to develop and market new software products and control costs; o the quality of our customer support; and o the level of international sales. The decision to implement our products is subject to each customer's resources and budget availability. Our quarterly sales generally include a mix of medium sized orders, along with several large individual orders, and as a result, the loss or delay of an individual large order could have a significant impact on our quarterly operating results and revenue. Our operating expenses are based on projected revenue trends and are generally fixed. Therefore, any shortfall from projected revenue may cause significant fluctuations in operating results from quarter to quarter. As a result of these factors, revenue and operating results for any quarter are subject to fluctuations and are not predictable with any significant degree of accuracy. Therefore, we believe that period-to-period comparisons of our results of operations should not be relied upon as indications of future performance. Moreover, such factors could cause our operating results in a given quarter to be below the expectations of public market analysts and investors. In either case, the price of our common stock could decline materially. The markets in which we operate are highly competitive and we cannot be sure that we will be able to continue to compete effectively, which could result in lost market share and reduced revenue. The markets we serve are highly competitive and we expect competition to intensify. Our future financial performance will depend primarily on the continued growth of the markets for our software products and services as well as the purchase of our products by customers in these markets. If the markets we serve fail to grow or grow more slowly than we currently anticipate, our business, financial condition and operating results would be harmed. These intensely competitive markets can change rapidly. There are multiple competitors of ours and there may be future competitors, some of which have or may have substantially greater sales, marketing, development and financial resources. As a consequence, our present or future competitors may be able to develop software products comparable or superior to those offered by us, offer lower priced products or adapt more quickly than we do to new technologies or evolving customer requirements. In order to be successful in the future, we must respond to technological change, customer requirements and competitors' current software products and innovations. We cannot assure that we will be able to continue to compete effectively in our target markets or that future competition will not have a material adverse effect on our business, financial condition or results of operations. In addition, current and potential competitors have established or may establish cooperative relationships among themselves or with third parties to increase the ability of their products to address the needs of the markets we serve. Accordingly, it is possible that new competitors or alliances among competitors may emerge and rapidly acquire significant market share. Increased competition may result in price reductions, reduced gross margins and loss of market share that could result in reduced revenue. 27 We must develop and sell new products to keep up with rapid technological change in order to achieve future revenue growth and profitability. The market for our software and services is characterized by rapid technological developments, evolving industry standards, changes in customer requirements and frequent new product introductions and enhancements. Our ability to continue to sell products will be dependent upon our ability to continue to enhance our existing software and services offerings, develop and introduce, in a timely manner, new software products incorporating technological advances and respond to customer requirements. Our future success also depends, in part, on our ability to execute on our strategy of developing a unified platform and framework for Enterprise Content Management. This strategy requires us to make long-term investments and commit significant resources based on our prediction of new products and services that the market needs and will accept. Our strategy also requires us to develop and maintain relations with technology partners. We may not be successful in maintaining these relationships or in developing, marketing and releasing new products or new versions of our products that respond to technological developments, evolving industry standards or changing customer requirements. We may also experience difficulties that could delay or prevent the successful development, introduction and sale of these products and enhancements. In addition, these products and enhancements may not adequately meet the requirements of the marketplace and may not achieve any significant degree of market acceptance. If we fail to successfully maintain or establish relationships with technology partners or to execute on our integrated product solution strategy, or if release dates of any future products or enhancements are delayed, or if these products or enhancements fail to achieve our prediction of market acceptance when released, our business operating results and financial condition could be materially harmed. In the past, we have experienced delays in the release dates of enhancements and new releases to our products and we cannot assure that we will not experience significant future delays in product introduction. From time to time, our competitors or we may announce new software products, capabilities or technologies that have the potential to replace or shorten the life cycles of our existing software products. We cannot assure that announcements of currently planned or other new software products will not cause customers to delay their purchasing decisions in anticipation of such software products, and such delays could have a material adverse effect on our sales. We must effectively manage our new product and services transitions or our revenue may suffer. If we do not make an effective transition from existing products and services to our P8 architecture, our revenue may be seriously harmed. Among the factors that make a smooth transition difficult are delays in development, variations in pricing, delays in customer purchases in anticipation of new introductions and customer demand for the new offerings. If we incur delays in customer purchases or do not accurately estimate the market effects of new introductions, future demand for our products and services and our revenue may be seriously harmed. Protection of our intellectual property and other proprietary rights is limited, which could result in the use of our technology by competitors or other third parties. There is risk of third-party claims of infringement, which could expose us to litigation and other costs. Our success depends, in part, on our ability to protect our proprietary rights to the technologies used in our principal products. We rely on a combination of copyrights, trademarks, trade secrets, patents, confidentiality procedures and contractual provisions to protect our proprietary rights in our software products. We cannot assure that our existing or future copyrights, trademarks, trade secrets, patents or other intellectual property rights will have sufficient scope or strength to provide meaningful protection or a commercial advantage to us. In addition, the laws of some foreign countries do not protect our proprietary rights to the same extent, as do the laws of the United States. Any inability to protect our intellectual property may harm our business and competitive position. We may, from time to time, be notified that we are infringing certain patent or intellectual property rights of others. While there are no material actions currently pending against us for infringement of patent or other proprietary rights of third parties, we cannot assure that third parties will not initiate infringement actions against us in the future. Combinations of technology acquired through past or future acquisitions and our technology will create new software products and technology that also may give rise to claims of infringement. Infringement actions can result in substantial costs and diversion of resources, regardless of the merits of the actions. If we were found to infringe upon the rights of others, we cannot assure that we could redesign the infringing products or could 28 obtain licenses on acceptable terms, if at all. Additionally, significant damages for past infringement could be assessed or future litigation relative to any such licenses or usage could occur. An adverse disposition of any claims or the advent of litigation arising out of any claims of infringement could result in significant costs or reduce our ability to market any affected products. We depend on certain strategic relationships in order to license third-party products and revenue related to these products could be at risk if we were unable to maintain these relationships. In order to expand the distribution of our products and broaden our product offerings, we have established strategic relationships with a number of indirect channel partners and other consultants that provide marketing and sales opportunities for us. We have entered into key formal and informal agreements with other companies such as IBM CrossWorlds, Microsoft Corporation, SAP AG, Siebel Systems Inc, Sun Microsystems, Inc., BEA, EMC and Verity, Inc. Certain of these agreements have minimum purchase requirements and/or require prepayments which usage is limited to a specific timeframe while others do not have minimum purchase requirements and/or are cancelable at will. We cannot assure that these companies will not reduce or discontinue their relationships with, or support of, FileNet and our products. Our failure to maintain these relationships, or to establish new relationships in the future, could harm our business, financial condition and results of operations. We currently license certain software from third parties, including software that is integrated with internally developed software and used in our products to perform key functions. In the past, we have had difficulty renewing certain licenses. The failure to continue to maintain these licenses would prohibit us from selling certain products. We cannot assure that such third parties will remain in business, that they will continue to support their software products or that their software products will continue to be available to us on acceptable terms. The loss or inability to maintain any of these software licenses could result in shipment delays or reductions in software shipments until equivalent software can be developed, identified, licensed, and integrated. In addition, it is possible that as a consequence of a merger or acquisition transaction involving one of these third parties, certain restrictions could be imposed on our business that had not been imposed prior to the transaction. This could adversely affect our sales. We must retain and attract key executives and personnel who are essential to our business, which could result in increased personnel expenses. Our success depends to a significant degree upon the continued contributions of our key management, as well as other marketing, technical and operational personnel. The loss of the services of one or more key employees could have a material adverse effect on our operating results. We also believe our future success will depend in large part upon our ability to attract and retain additional highly skilled management, technical, marketing, product development and operational personnel and consultants. There is competition for such personnel; particularly software developers professional services consultants and other technical personnel, and pay scales in the software industry have significantly increased. We cannot assure that in the future we will be successful in attracting and retaining such personnel. A significant percent of our revenue is derived internationally and we are subject to many risks internationally, which could put our revenue at risk. Historically, we have derived approximately 25%-30% of our total revenue from international sales through our worldwide network of subsidiaries and channel partners. International business is subject to certain risks including, but not limited to, the following: o political and economic instability; o tariffs and trade barriers; o varying technical standards; o reduced protection for intellectual property rights in certain countries; o difficulties in staffing and maintaining foreign operations; o difficulties in managing foreign distributors; o varying requirements for localized products; o potentially adverse tax consequences; o currency restrictions and currency exchange fluctuations including those related to the euro; o the burden of complying with a wide variety of complex foreign laws, regulations and treaties; o the possibility of difficulties in collecting accounts receivable; and o longer accounts receivable cycles and financial instability among customers. 29 Any of these factors could reduce the amount of revenue we realize from our international operations in the future. If our products contain errors we could incur unplanned expenses and delays that could result in reduced revenue, lower profits, and harmful publicity. Software, services and products, as complex as those we sell, are susceptible to errors or failures, especially when first introduced or deployed. Our software products are often intended for use in applications that are critical to a customer's business. As a result, our customers may rely on the effective performance of our software to a greater extent than the market for software products generally. Despite internal testing and testing by current and potential customers, new products or enhancements may contain undetected errors or performance problems that are discovered only after a product has been installed and used by customers. Errors or performance problems could cause delays in product introduction and shipments or could require design modifications, either of which could lead to a loss in or delay of revenue. These problems could cause a diversion of development resources, harm our reputation or result in increased service or warranty costs, or require the payment of monetary damages. While our license agreements with customers typically contain provisions designed to limit our exposure to potential product liability claims, it is possible that such limitation of liability provisions may not be effective under the laws of certain jurisdictions. Our stock price has been and may continue to be volatile causing fluctuations in the market price of our stock, which would impact shareholder value. The trading price of our common stock has fluctuated in the past and is subject to significant fluctuations in response to the following factors, among others, some of which are beyond our control: o variations in quarterly operating results; o fluctuations in our order levels; o changes in earnings estimates by analysts; o announcements of technological innovations or new products or product enhancements by us or our competitors; o key management changes; o changes in joint marketing and development programs; o developments relating to patents or other intellectual property rights or disputes; o developments in our relationships with our customers, resellers and suppliers; o our announcements of significant contracts, acquisitions, strategic partnerships or joint ventures; o general conditions in the software and computer industries; o fluctuations in general stock market prices and volume, which are particularly common among highly volatile securities of Internet and software companies; and o other general economic and political conditions. In recent years, the stock market, in general, has experienced extreme price and volume fluctuations that have affected the market price for many companies in industries similar to ours. Some of these fluctuations have been unrelated to the operating performance of the affected companies. These market fluctuations may decrease the market price of our common stock in the future. Acquisitions of companies or technologies may result in disruptions to our business and diversion of management attention, which could cause our financial performance to suffer. As part of our business strategy, we frequently evaluate strategic acquisition opportunities. For example we recently completed the acquisitions of eGrail and Shana. We anticipate that our future growth may depend in part on our ability to identify and acquire complementary businesses, technologies or product lines. Acquisitions involve significant risks and could divert management's attention from the day-to-day operations of our ongoing business. Additionally, such acquisitions may include numerous other risks, including, but not limited to the following: 30 o difficulties in the integration of the operations, products and personnel of the acquired companies; o the incurrence of debt; o liabilities and risks that are not known or identifiable at the time of the acquisition; o difficulties in retaining the acquired company's customer base; and o the potential loss of key personnel of the acquired company. If we fail to successfully manage future acquisitions or fully integrate future acquired businesses, products or technologies with our existing operations, we may not receive the intended benefits of the acquisitions and such acquisitions may harm our business and financial results. Item 3. Quantitative and Qualitative Disclosures about Market Risk Interest Rate Risk Our exposure to market rate risk for changes in interest rates relates primarily to our investment portfolio. We have not used derivative financial instruments in our investment portfolio. We place our investments with high-quality issuers and, by policy, limit the amount of credit exposure to any one issuer. We protect and preserve our invested funds by limiting default, market and reinvestment risk. Our investments in marketable securities consist primarily of high-grade corporate and government securities with maturities of less than three years. Investments purchased with an original maturity of three months or less are considered to be cash equivalents. We classify all of our investments as available-for-sale. Available-for-sale securities are carried at fair value, with unrealized gains and losses, net of tax, reported in a separate component of stockholders' equity. Average maturity of our investment portfolio is 5.5 months; therefore the movement of interest rates should not have a material impact on our balance sheet or income statement. At any time, a significant increase/decrease in interest rates will have an impact on the fair market value and interest earnings of our investment portfolio. We do not currently hedge this interest rate exposure. We have performed a sensitivity analysis as of March 31, 2003 and 2002, using a modeling technique that measures the change in the fair values arising from a hypothetical 50 basis points and 100 basis points adverse movement in the levels of interest rates across the entire yield curve, which are representative of historical movements in the Federal Funds Rate with all other variables held constant. The analysis covers our investment and is based on the weighted average maturity of our investments as of March 31, 2003 and 2002. The sensitivity analysis indicated that a hypothetical 50 basis points adverse movement in interest rates would result in a loss in the fair values of our investment instruments of approximately $286,000 at March 31, 2003 and approximately $275,000 at March 31, 2001. Similarly a hypothetical 100 basis points adverse movement in interest rates would result in a loss in the fair values of our investments of approximately $573,000 at March31, 2003 and approximately $550,000 at March 31, 2002. 31 The following table provides information about our cash and cash equivalents and our investment portfolio at March 31, 2003 (dollars in thousands): Estimated Fair (In thousands) Cost Value Debt Securities Due in one year or less: Short-term munis-taxable $ 2,202 $ 2,206 Corporate 5,665 5,690 Governments/Agencies 16,669 16,675 Total due in one year $ 24,536 $ 24,571 Due in one to three years: Taxable Munis $ 3,493 $ 3,513 Corporate 2,084 2,084 Government/Agencies 27,001 27,036 Total due in three years $ 32,578 $ 32,633 Grand total $ 57,114 $ 57,204 Actual maturities may differ from contractual maturities because the issuer of the securities may have the right to repurchase such securities. The Company classifies short-term investments in current assets, as all such investments are available for current operations. Foreign Currency Fluctuations and Inflation Our performance can be affected by changes in foreign currency values relative to the U.S. dollar in relation to our revenue and operating expenses. We have entered into forward foreign exchange contracts primarily to hedge amounts due from and the net assets of selected subsidiaries denominated in foreign currencies (mainly in Europe and Asia Pacific) against fluctuations in exchange rates. We have not entered into forward foreign exchange contracts for speculative or trading purposes. Our accounting policies for these contracts are based on our designation of the contracts as hedging transactions. The criteria we use for designating a contract as a hedge include the contract's effectiveness in risk reduction and one-to-one matching of derivative instruments to underlying transactions. Gains and losses on foreign exchange contracts are recognized in income in the same period as gains and losses on the underlying transactions. If an underlying hedged transaction were terminated earlier than initially anticipated, the offsetting gain or loss on the related forward foreign exchange contract would be recognized in income in the same period. In addition, since we enter into forward contracts only as a hedge, any change in currency rates would not result in any material net gain or loss, as any gain or loss on the underlying foreign currency denominated balance would be offset by the gain or loss on the forward contract. Our forward contracts generally have an original maturity of three months. As of March 31, 2003, we had forward foreign exchange contracts outstanding totaling approximately $15.5 million in ten currencies. These contracts were opened on the last business day of the quarter and mature within three months. Cumulative other comprehensive loss decreased $2.0 million for the three months ended March 31, 2003 due to unrealized foreign currency translation gains resulting from the strengthening of the euro against the U.S. dollar during the first quarter of 2003. Management believes that inflation has not had a significant impact on the prices of our products, the cost of our materials, or our operating results for the three months ended March 31, 2003. 32 Item 4. Controls and Procedures (a) We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in our reports under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. In designing and evaluating the disclosure controls and procedures, management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives, and management necessarily was required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Within 90 days prior to the date of this report, we carried out an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures. Based on the foregoing, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective. (b) Changes in internal controls. There were no significant changes in our internal controls or in other factors that could significantly affect our internal controls subsequent to the date of the evaluation. PART II. OTHER INFORMATION Item 1. Legal Proceedings See Note 10 to Consolidated Financial Statements. Item 6. Exhibits and Reports on Form 8-K (a) Exhibits The list of exhibits contained in the accompanying Index to Exhibits is herein incorporated by reference. (b) No reports on Form 8-K were filed during the first quarter of 2003. 33 SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. FILENET CORPORATION May 14, 2003 Date By: /s/ Sam M. Auriemma Sam M. Auriemma, Senior Vice President (Principal Financial and Accounting Officer) and Chief Financial Officer 34 CERTIFICATION I, Lee D. Roberts, Chief Executive Officer, certify that: 1. I have reviewed this quarterly report on Form 10-Q of FileNET Corporation; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent function): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. May 14, 2003 Date /s/ Lee D. Roberts Lee D. Roberts Chief Executive Officer 35 CERTIFICATION I, Sam M. Auriemma, Chief Financial Officer, certify that: 1. I have reviewed this quarterly report on Form 10-Q of FileNET Corporation; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent function): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. May 14, 2003 Date /s/ Sam M. Auriemma Sam M. Auriemma Chief Financial Officer 36 Index to Exhibits The following exhibits are filed herewith or incorporated by reference: Exhibit No. Exhibit Description 3.1* Restated Certificate of Incorporation, as amended (filed as Exhibit 3.1 to Registrant's Form S-4 filed on January 26, 1996; Registration No. 333-00676). 3.1.1* Certificate of Amendment of Restated Certificate of Incorporation (filed as Exhibit 3.1.1 to Registrant's Form S-4 filed on January 26, 1996, Registration No. 333-00676). 3.2* Bylaws (filed as Exhibit 3.2 of the Registrant's registration statement on Form S-1, Registration No. 33-15004). 4.1* Form of certificate evidencing Common Stock (filed as Exhibit 4.1 to Registrant's registration statement on Form S-1, Registration No. 33-15004). 4.2* Rights Agreement, dated as of November 4, 1988 between FileNet Corporation and the First National Bank of Boston, which includes the form of Rights Certificate as Exhibit A and the Summary of Rights to Purchase Common Shares as Exhibit B (filed as Exhibit 4.2 to Registrant's registration statement on Form S-4 filed on January 26, 1996; Registration No. 333-00676). 4.3* Amendment One dated July 31, 1998 and Amendment Two dated November 9, 1998 to Rights Agreement dated as of November 4, 1988 between FileNet Corporation and BANKBOSTON, N.A. formerly known as The First National Bank of Boston (filed as Exhibit 4.3 to Registrant's registration statement on Form 10-Q for the quarter ended September 30, 1998). 4.4* Amendment Three dated November 30, 2002 to Rights Agreement dated as of November 4, 1988 between FileNet Corporation and Equiserve Trust Company, N.A., successors to BANKBOSTON, N.A. (filed as Exhibit 4.4 to Registrant's Annual Report on Form 10-K filed for the year ended December 31, 2002). 10.1* Second Amended and Restated Credit Agreement (Multi-currency) by and between the Registrant and Bank of America National Trust and Savings Association dated June 30, 1999, effective June 30, 1999 (filed as Exhibit 10.1 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 1999) as amended by a Waiver and First Amendment to Credit Agreement dated as of June 29, 2002 and by a letter amendment dated as of April 5, 2002. 10.1.1* Waiver and First Amendment to Credit Agreement (Multi-currency) by and among the Registrant and Bank of America, N.A., formerly known as Bank of America National Trust and Savings Association, dated June 29, 2002, effective June 29, 2002 (filed as Exhibit 10/1 to Registrant's Annual Report on Form 10-K filed for the year ended December 31, 2002). 10.1.2* Letter amendment dated as of April 5, 2002 and Third Amendment to Credit Agreement (Multi-currency) by and between the Registrant and Bank of America, N.A., dated as of June 28, 2002 (filed as Exhibit 10.1.2 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2002). 10.2*+ Amended and Restated 1995 Stock Option Plan of FileNet (filed as Exhibit 99.1 to Registrant's registration statement on Form S-8 filed on October 15, 2002; Registration No. 333-71598). 10.3*+ Second Amended and Restated 1986 Stock Option Plan of FileNet Corporation, together with the forms of Incentive Stock Option Agreement and Non-Qualified Stock Option Agreement (filed as Exhibits 4(a), 4(b) and 4(c), respectively, to the Registrant's registration statement on Form S-8, Registration No. 33-48499), the first Amendment thereto (filed as Exhibit 4(d) to the Registrant's registration statement on Form S-8, Registration No. 33-69920), and the Second Amendment thereto (filed as Appendix A to the Registrant's Proxy Statement for the Registrant's 1994 Annual Meeting of Stockholders, filed on April 29, 1994). 10.4*+ Non-Statutory Stock Option Agreement (with Notice of Grant of Stock Option and Special Addendum) between Registrant and Mr. Lee Roberts (filed as Exhibit 99.17 to Registrant's registration statement on Form S-8 filed on August 20, 1997). 10.5*+ Non-Statutory Stock Option Agreement (with Notice of Grant of Stock Option and Special Addendum) between Registrant and Mr. Ron Ercanbrack (filed as Exhibit 99.19 to Registrant's registration statement on Form S-8 filed on August 20, 1997). 10.6*+ Amended and Restated FileNet Corporation 1998 Employee Stock Purchase Plan (filed as Appendix B to Registrant's Definitive Proxy Statement on Schedule 14A, for the Registrant's 2002 Annual Meeting of Stockholders, filed on April 18, 2002). 37 10.7*+ FileNet Corporation International Employee Stock Purchase Plan (filed as Appendix C to Registrant's Definitive Proxy Statement on Schedule 14A, for the Registrant's 2002 Annual Meeting of Stockholders, filed on April 18, 2002). 10.8* Lease between the Registrant and C. J. Segerstrom and Sons for the headquarters of the Company, dated September 1, 1999 (filed as Exhibit 10.23 to Registrant's registration statement on Form 10-Q for the quarter ended September 30, 1999). 10.9* Asset Purchase Agreement between the Registrant and Application Partners, Inc. dated May 18, 2000 (filed as Exhibit 10.24 to Registrant's Form 10-Q for the quarter ended June 30, 2000). 10.10*+ Written Compensation Agreement and Non-Statutory Stock Option Agreement (with Notice of Grant of Stock Option and Special Addendum) between Registrant and Mr. Sam Auriemma (filed as Exhibit 99.1 and 99.2 to Registrant's registration statement on Form S-8, filed on April 20, 2002; Registration No. 333-59274). 10.11* Asset Purchase Agreement dated April 2, 2002 by and between 3565 Acquisition Corporation and eGrail, Inc. (filed as Exhibit 10.1 to Registrant's Current Report on Form 8-K, filed on April 12, 2002). 10.12*+ Secured Promissory Note between Registrant and Mr. Lee D. Roberts dated June 14, 2002 (filed as Exhibit 10.12 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2002). 10.13*+ Option Exchange Agreement between Registrant and Mr. Ron L. Ercanbrack, dated May 22, 2002, together with form of Incentive Stock Option Agreement and Grant Notice (filed as Exhibit 10.13 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2002). 10.14*+ The 2002 Incentive Award Plan, as approved by stockholders at the Registrant's Annual Meeting on May 22, 2002, together with the forms of Incentive Option Agreement and Non-Qualified Stock Option Agreement for Independent Directors (filed as Exhibit 10.14 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2002). 10.14.1*+ Amended Form of 2002 Incentive Award Plan Incentive Option Agreement with Notice of Grant of Stock Option (filed as Exhibit 10.14.1 to Registrant's Quarterly Report on Form 10-Q for the quarter ended March 31, 2003). 10.14.2*+ Amended Form of 2002 Incentive Award Plan Non-Qualified Stock Option Agreement for Independent Directors with Notice of Grant of Stock Option (filed as Exhibit 10.14.2 to Registrant's Quarterly Report on Form 10-Q for the quarter ended March 31, 2003). * Incorporated herein by reference + Management contract, compensatory plan or arrangement 38