FORM 10-Q SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 (Mark One) |X| QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2002 OR |_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________ to ___________ Commission file number: 00-15997 FILENET CORPORATION (Exact name of Registrant as specified in its charter) Delaware 95-3757924 (State or other jurisdiction of (I.R.S. Employer corporation or organization Identification No.) 3565 Harbor Boulevard, Costa Mesa, CA 92626 (Address of principal executive offices) (Zip code) (714) 327-3400 (Registrant's telephone number including area code) Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes |X| No |_| As of November 11, 2002, there were 35,905,953 shares of the Registrant's common stock outstanding.FILENET CORPORATION Index Page Number PART I. FINANCIAL INFORMATION.......................................... 3 Item 1. Unaudited Condensed Consolidated Financial Statements ........ 3 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations .................................. 14 Item 3. Quantitative and Qualitative Disclosures about Market Risk..... 26 Item 4. Controls and Procedures........................................ 27 PART II. OTHER INFORMATION.............................................. 27 Item 1. Legal Proceedings.............................................. 27 Item 6. Exhibits and Reports on Form 8-K............................... 27 SIGNATURE ............................................................... 28 CERTIFICATIONS ............................................................... 29 INDEX TO EXHIBITS ............................................................... 31 2 PART I. FINANCIAL INFORMATION Item 1. Condensed Consolidated Financial Statements FILENET CORPORATION CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED) (In thousands, except share amounts) September 30, December 31, 2002 2001 ASSETS Current assets: Cash and cash equivalents $ 101,462 $ 107,502 Short-term investments 46,726 64,660 Accounts receivable, net 43,738 36,909 Inventories, net 2,575 2,993 Prepaid expenses and other current assets 12,840 9,521 Deferred income taxes 2,877 2,779 Total current assets 210,218 224,364 Property, net 37,568 44,206 Long-term investments 28,129 - Goodwill 16,572 9,953 Intangible assets, net 3,139 182 Deferred income taxes 21,429 21,445 Other assets 5,028 1,489 Total assets $ 322,083 $ 301,639 LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable $ 7,615 $ 8,282 Customer deposits 3,076 4,848 Accrued compensation and benefits 22,262 17,804 Unearned maintenance revenue 40,074 30,996 Income taxes payable 2,746 3,999 Other accrued liabilities 12,353 13,685 Total current liabilities 88,126 79,614 Unearned maintenance revenue and other liabilities 4,597 6,200 Commitments and contingencies (Note 9) Stockholders' equity: Preferred stock - $.10 par value; 7,000,000 shares authorized; none issued and outstanding - - Common stock - $.01 par value; 100,000,000 shares authorized; 36,741,049 shares issued and 35,643,049 shares outstanding at September 30, 2002; and 36,389,682 shares issued and 35,291,682 shares outstanding at December 31, 2001 203,401 199,526 Retained earnings 49,393 44,906 Accumulated other comprehensive loss (8,867) (14,040) 243,927 230,392 Treasury stock, at cost; 1,098,000 shares (14,567) (14,567) Net stockholders' equity 229,360 215,825 Total liabilities and stockholders' equity $ 322,083 $ 301,639 See accompanying notes to unaudited condensed consolidated financial statements. 3 FILENET CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) (In thousands, except per share data) Three Months Ended Nine Months Ended September 30, September 30, 2002 2001 2002 2001 Revenue: Software $ 30,538 $ 26,932 $ 96,128 $ 88,463 Customer Support 37,838 33,372 111,682 95,201 Professional services and education 12,751 17,489 43,078 53,423 Hardware 1,975 2,788 6,682 10,836 Total revenue 83,102 80,581 257,570 247,923 Costs: Software 2,484 2,253 7,239 5,636 Customer Support 9,604 9,042 29,499 32,494 Professional services and education 11,361 14,025 38,003 47,356 Hardware 1,337 2,565 4,847 8,039 Total cost of revenue 24,786 27,885 79,588 93,525 Gross Profit 58,316 52,696 177,982 154,398 Operating expenses: Research and development 17,764 16,936 53,993 52,548 Selling, general and administrative 39,793 40,287 121,636 127,064 In-process research and development - - 400 - Total operating expenses 57,557 57,223 176,029 179,612 Operating income (loss) 759 (4,527) 1,953 (25,214) Other income, net 1,045 1,671 3,874 1,505 Income (loss) before income taxes 1,804 (2,856) 5,827 (23,709) Provision (benefit) for income taxes 415 (628) 1,340 (5,215) Net income (loss) $ 1,389 $ (2,228) $ 4,487 $(18,494) Earnings (loss) per share: Basic $ 0.04 $ (0.06) $ 0.13 $ (0.53) Diluted $ 0.04 $ (0.06) $ 0.12 $ (0.53) Weighted average shares outstanding: Basic 35,629 35,008 35,511 35,096 Diluted 36,445 35,008 36,803 35,096 See accompanying notes to unaudited condensed consolidated financial statements. 4 FILENET CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE OPERATIONS (UNAUDITED) (In thousands) Three Months Nine Months Ended September 30, Ended September 30, 2002 2001 2002 2001 Net income (loss) $ 1,389 $ (2,228) $ 4,487 $ (18,494) Other comprehensive income (loss): Foreign currency translation adjustments 156 2,642 5,147 (1,986) Unrealized gains on securities: Unrealized holding gains 12 72 26 163 Total other comprehensive income (loss) 168 2,714 5,173 (1,823) Comprehensive income (loss) $ 1,557 $ 486 $ 9,660 $ (20,317) See accompanying notes to unaudited condensed consolidated financial statements. 5 FILENET CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (In thousands) Nine Months Ended September 30, 2002 2001 Cash flows from operating activities: Net income (loss) $ 4,487 $ (18,494) Adjustments to reconcile net income (loss) to net cash provided by operating activities: Purchased in-process research and development 400 - Depreciation and amortization 16,160 18,166 Loss on sale of fixed assets 13 262 Provision for doubtful accounts 354 800 Deferred income taxes 16 (8,896) Changes in operating assets and liabilities, net of the effects of acquisition: Accounts receivable (5,526) 42,115 Inventories 417 313 Prepaid expenses and other current assets (3,100) (421) Accounts payable (861) (7,115) Accrued compensation and benefits 3,918 (5,633) Customer deposits and advances (1,781) 3,284 Accrued legal fees - (2,478) Unearned maintenance revenue 6,870 13,360 Income taxes payable (1,199) (2,881) Other (4,213) 1,406 Net cash provided by operating activities 15,955 33,788 Cash flows from investing activities: Capital expenditures (8,592) (15,103) Proceeds from sale of property 44 287 Note receivable from officer (1,900) - Cash paid for acquisition (9,359) - Purchases of marketable securities (103,529) (108,953) Proceeds from sales and maturities of marketable securities 94,621 86,803 Net cash used in investing activities (28,715) (36,966) Cash flows from financing activities: Proceeds from issuance of common stock 3,875 5,386 Principal payments on capital lease obligations (1,293) (519) Net cash provided by financing activities 2,582 4,867 Effect of exchange rate changes on cash and cash equivalents 4,138 (1,212) Net increase (decrease) in cash and cash equivalents (6,040) 477 Cash and cash equivalents, beginning of year 107,502 101,497 Cash and cash equivalents, end of period $ 101,462 $ 101,974 Supplemental cash flow information: Interest paid $ 65 $ 57 Income taxes paid $ 2,897 $ 6,794 See accompanying notes to unaudited condensed consolidated financial statements. 6 FILENET CORPORATION Notes To Condensed Consolidated Financial Statements (Unaudited) 1. BASIS OF PRESENTATION The accompanying unaudited interim condensed consolidated financial statements of FileNET Corporation (the "Company") reflect adjustments (consisting of normal recurring adjustments) necessary to present fairly the financial position of the Company at September 30, 2002, the results of its operations and its comprehensive operations for the three and nine months ended September 30, 2002 and 2001 and its cash flows for the nine months ended September 30, 2002 and 2001. Certain information and footnote disclosures normally included in financial statements have been condensed or omitted pursuant to rules and regulations of the Securities and Exchange Commission ("SEC"), although the Company believes that the disclosures in the condensed consolidated financial statements are adequate to ensure the information presented is not misleading. These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto, and Management's Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2001 filed with the SEC on March 28, 2002. The results of operations for the interim periods are not necessarily indicative of the operating results for the year. Certain reclassifications have been made to the prior year's condensed consolidated financial statements to conform to the current year's presentation. 2. RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENTS In June 2001, the FASB issued SFAS No. 141, "Business Combinations," which was effective immediately. SFAS No. 141 requires that the purchase method of accounting be used for all business combinations initiated after June 30, 2001 and it eliminated the pooling-of-interests method. The adoption of this standard did not have a significant impact on the Company's consolidated financial statements. The Company's April 2002 acquisition of certain assets and certain liabilities of eGrail, Inc. has been accounted for in compliance with this pronouncement (see Note 3 for details). In June 2001, the FASB issued SFAS No. 142, "Goodwill and Other Intangible Assets," which the Company adopted January 1, 2002. SFAS No. 142 requires that goodwill and other intangible assets with indefinite useful lives no longer be amortized, but instead be tested for impairment at least annually and written down when impaired. SFAS No. 142 requires purchased intangible assets other than goodwill to be amortized over their useful lives unless these lives are determined to be indefinite. In accordance with this Standard, the Company no longer amortizes goodwill and indefinite life intangible assets but evaluates their carrying value annually or when events or circumstances indicate that their carrying value may be impaired. Assembled workforce no longer meets the definition of a separately identified intangible asset under the provisions of SFAS No. 141, and the unamortized balance of $182,000 was reclassified as goodwill at January 1, 2002. The Company ceased amortizing the goodwill balance of $10.1 million from its 2000 acquisition of Applications Partner, Inc. as of January 1, 2002. The Company had no indefinite life intangible assets as of January 1, 2002. In accordance with SFAS No. 142, the Company is required to perform a two-step transitional impairment review. The first step of this review was completed by June 30, 2002 with the determination of the fair value of the Company's reporting units in order to identify whether the fair value of each reporting unit is less than its carrying amount. In the event that the fair value of the reporting unit is less than the carrying amount, the second step of the test would be required to determine if the carrying value of goodwill exceeds the implied value. The Company determined that it did not have a transitional impairment of goodwill and as of Septemeber 30, 2002, no impairment of goodwill has been recognized. Goodwill will be tested for impairment annually on July 1st of each year or earlier if indicators of potential impairment exist. If estimates change, a materially different impairment conclusion could result. In August 2001, the FASB issued SFAS No. 144, "Accounting for Impairment or Disposal of Long-Lived Assets." This Statement addresses financial accounting and reporting for the impairment of long-lived assets and for the disposal of long-lived assets and discontinued operations. SFAS No. 144 superseded SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of," and is effective for 7 fiscal years beginning after December 15, 2001. The adoption of this Standard on January 1, 2002 did not have a material impact on the Company's financial position and results of operations. In November 2001, the FASB announced Emerging Issues Task Force ("EITF") Topic No. D-103, "Income Statement Characterization of Reimbursements Received for Out-of-Pocket Expense Incurred", is required to be applied in financial reporting periods beginning after December 15, 2001. The EITF requires companies to characterize reimbursements received for out-of-pocket expenses as revenues in the statement of operations. Historically, the Company has netted reimbursements received for out-of-pocket expenses against the related expenses in the statement of operations. Application of this EITF requires that comparative financial statements for prior periods be reclassified to comply with the guidance. The Company adopted this EITF as of January 1, 2002 and has reclassified its prior period consolidated financial statements to conform to the current presentation. The adoption of this EITF did not have a material effect on total revenues or gross margin percentages and has no impact on results of operations as it required an equivalent increase to both revenue and cost of revenue. Revenue and cost of revenue increased by $512,000 for the three months ended September 30, 2001 and increased by $1.7 million for the nine months ended September 30, 2001. Comparable numbers for 2002 are not available as out-of-pocket expenses are characterized as revenue upon invoicing. In July 2002, the FASB issued SFAS 146, "Accounting for Costs Associated with Exit or Disposal Activities," which addresses financial accounting and reporting for costs associated with exit or disposal activities and supersedes EITF Issue 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)." SFAS 146 requires that costs associated with exit or disposal activities be recognized when they are incurred rather than at the date of a commitment to an exit or disposal plan. SFAS 146 also establishes that the liability should initially be measured and recorded at fair value. The Company will adopt the provisions of SFAS 146 for exit or disposal activities that are initiated after December 31, 2002. 3. ACQUISITIONS On April 2, 2002, the Company acquired certain assets and assumed certain liabilities of eGrail, Inc. ("eGrail"), a Web content management company, for $9.0 million in cash. This strategic acquisition provides additional Web Content Management ("WCM") software application capabilities that expand the Company's position in the Enterprise Content Management ("ECM") market, which contributed to the purchase price that resulted in goodwill. In accordance with SFAS No. 141, "Business Combinations," the acquisition has been accounted for under the purchase method of accounting. The purchase price for the acquisition consisted of $9.0 million cash and direct acquisition costs of $359,000. The purchase price was allocated as follows (in thousands): Net tangible assets $ 581 Goodwill 5,793 Patents 24 Acquired technology 3,300 In-process research and development 400 Liabilities assumed (739) $ 9,359 The amount allocated to in-process research and development and acquired technology was determined through established valuation techniques in the high-technology industry by an independent third-party appraiser. In-process research and development was expensed upon acquisition because technological feasibility had not been established and no future alternative uses existed. New product development underway at eGrail at the time of the acquisition included the next generation of their Web Content Management product that was in the early stages of design and only 5% complete at the date of the acquisition. The cost to complete the project was estimated at approximately $3.0 million to occur over a twelve-month period. As of September 30, 2002 the Company has incurred approximately $1.9 million of research and development expenses related to the project. The remaining purchase price was primarily allocated to tangible assets and goodwill. The acquired technology of $3.3 million was assigned a useful life of five years and patents of $24,000 were assigned a useful life of two years. In accordance with SFAS No. 142, goodwill will not be amortized but will be reviewed for impairment on an annual basis. Goodwill is tax deductible for this asset purchase. 8 Actual results of operations of the acquired eGrail business, as well as assets and liabilities of the acquired eGrail business, are included in the unaudited condensed consolidated financial statements from the date of acquisition. Therefore, the Company's financial results for the nine months ended September 30, 2002 include the actual results of the aquired eGrail business from the date of acquisition. The pro forma results of operations data for the nine-month periods ended September 30, 2001 and 2002 presented below assume that the acquisition had been made at the beginning of fiscal 2001. The pro forma data is presented for informational purposes only and is not necessarily indicative of the results of future operations nor of the actual results that would have been achieved had the acquisitions taken place at the beginning of fiscal 2001 (in thousands): Nine Months Ended September 30, 2000 2001 Revenue $ 258,322 $ 251,895 Net Income (Loss) 3,120 (26,035) Earnings (Loss) per share: Basic $ 0.09 $ (0.74) Diluted $ 0.08 $ (0.74) Alliant Partners acted as financial advisors to eGrail in this transaction and was paid approximately $500,000 by eGrail. John Savage, a member of FileNET's Board of Directors and the Audit Committee of FileNET's Board of Directors, is Managing Partner of Alliant Partners and, accordingly, recused himself from all discussions related to the transaction and abstained from voting on this transaction. 4. GOODWILL AND PURCHASED INTANGIBLE ASSETS In acquisitions accounted for using the purchase method, goodwill is recorded as the difference, if any, between the aggregate consideration paid for an acquisition and the fair value of the net tangible and identified intangible assets acquired. Statement No. 142 requires that ratable amortization of goodwill and indefinite life intangibles be replaced with periodic review and analysis of goodwill for possible impairment. Intangible assets with definite lives must be amortized over their estimated useful lives. On January 1, 2002 the Company adopted SFAS No. 142, and as a result, goodwill is no longer amortized. Summarized below are the effects on net income (loss) per share data if the Company had followed the amortization provisions of SFAS 142 for all periods presented (in thousands, except per share amounts): Three Months Ended Nine Months Ended September 30, September 30, 2002 2001 2002 2001 Net income (loss): As reported $ 1,389 $ (2,228) $ 4,487 $ (18,494) Add: goodwill amortization, net of taxes - 608 - 1,787 Adjusted net income (loss) $ 1,389 $ (1,620) $ 4,487 $ (16,707) Basic net income (loss) per share: As reported $ 0.04 $ (0.06) $ 0.13 $ (0.53) Add: goodwill amortization, net of taxes - 0.02 - 0.05 Adjusted basic net income (loss) per share $ 0.04 $ (0.04) $ 0.13 $ (0.48) Diluted net income (loss) per share: As reported $ 0.04 $ (0.06) $ 0.12 $ (0.53) Add: goodwill amortization, net of taxes - 0.02 - 0.05 Adjusted diluted net income (loss) per share $ 0.04 $ (0.04) $ 0.12 $ (0.48) 9 A portion of goodwill and intangible assets were allocated to our Ireland subsidiary and therefore the following tables reflect amounts resulting from foreign exchange translation. The following table presents the changes in goodwill allocated to the reportable segments during the first nine months of 2002 (in thousands): Balance at Foreign Balance at December 31, Currency September 30, 2001 Acquired Adjustments Fluctuation 2002 Software $ 4,914 $ 3,654 $ 90 $ 318 $ 8,976 Customer support 3,271 406 60 212 3,949 Professional services and education 1,768 1,733 32 114 3,647 Hardware - - - - - Total $ 9,953 $ 5,793 $ 182 $ 644 $ 16,572 The acquired goodwill resulted from the acquisition of the eGrail business in April 2002. The adjustments were due to the reclassification of the assembled workforce intangible to goodwill at January 1, 2002 as a result of the adoption of SFAS 142. Acquired technology and patents are the Company's only intangible assets subject to amortization under Statement No. 142. These assets were recorded in connection with the April 2002 eGrail acquisition and are comprised of the following as of September 30, 2002 (in thousands): Foreign Accumulated Currency Gross Amortization Fluctuation Net Acquired technology $ 3,468 $ (347) $ (1) $ 3,120 Patents 25 (6) - 19 $ 3,493 $ (353) $ (1) $ 3,139 Acquired technology is being amortized over a useful life of five years and patents are being amortized over a useful life of two years. Amortization expense for amortizing intangible assets was $176,400 for the three months ended September 30, 2002 and $344,500 for the nine months ended September 30, 2002 and estimated future amortization expense (excluding foreign exchange effect) of purchased intangible assets as of September 30, 2002 is as follows (in thousands): Fiscal Year Amount 2002 (remaining 3 months) $ 168,190 2003 672,760 2004 663,190 2005 660,000 2006 660,000 2007 165,000 $ 2,989,140 5. EARNINGS (LOSS) PER SHARE Basic earnings (loss) per share is computed by dividing net income (loss) for the period by the weighted average number of common shares outstanding during the period. Diluted earnings per share is computed by dividing net income by the weighted average number of common shares outstanding plus the dilutive effect of outstanding stock options and shares issuable under the 10 employee stock purchase plan using the treasury stock method. The dilutive loss per share excludes these adjustments, as the impact would be antidilutive. The antidilutive effect for the three and nine months ended September 30, 2001 would have been 772 and 1,239 shares, respectively. The following table sets forth the computation of basic and diluted earnings (loss) per share for the three and nine months ended September 30, 2002 and 2001: (In thousands, except per share amounts) Three Months Ended Nine Months Ended September 30, September 30, 2002 2001 2002 2001 Net income (loss) $ 1,389 $ (2,228) $ 4,487 $ (18,494) Shares used in computing basic earnings (loss) per share 35,629 35,008 35,511 35,096 Dilutive effect of stock plans $ 816 $ - $ 1,292 $ - Shares used in computing diluted earnings (loss) per share 36,445 35,008 36,803 35,096 Earnings (loss) per basic share $ 0.04 $ (0.06) $ 0.13 $ (0.53) Earnings (loss) per diluted share $ 0.04 $ (0.06) $ 0.12 $ (0.53) 6. ACCUMULATED OTHER COMPREHENSIVE LOSS Accumulated other comprehensive loss as of September 30, 2002 is comprised of the following: Foreign Unrealized Accumulated Currency Holding Other Translation Gains Comprehensive (in thousands) Adjustment (Losses) Operations Balance, December 31, 2001 $ (14,079) $ 39 $ (14,040) Current period changes 5,147 26 5,173 Balance September 30, 2002 $ (8,932) $ 65 $ (8,867) 7. OPERATING SEGMENT DATA The Company has prepared operating segment information in accordance with SFAS No. 131, "Disclosures About Segments of An Enterprise and Related Information," to report components that are evaluated regularly by the Company's chief operating decision maker, or decision making group, in deciding how to allocate resources and in assessing performance. The Company is organized geographically and by line of business. The line of business management structure is the primary basis upon which financial performance is assessed and resources allocated. The Company's reportable operating segments include Software, Customer Support, Professional Services and Education, and Hardware. The Software operating segment develops and markets the Company's Enterprise Content Management and Business Process Management software products. The Customer Support segment provides after-sale support for software, as well as providing software upgrades when and if available pursuant to the Company's right to new versions program. The Professional Services and Education segment provides fee-based implementation and technical services related to the Company's software products, and also provides training. The Hardware operating segment manufactures and markets the Company's line of Optical Storage And Retrieval ("OSAR") libraries. The financial results of the segments reflect allocation of certain functional expense categories consistent with the basis and manner in which Company management internally disaggregates financial information for the purpose of assisting in making internal operating decisions, which are not the same as GAAP reporting. The Company evaluates performance based on stand-alone segment operating results. Because the Company does not 11 evaluate performance based on the return on assets at the operating segment level, assets are not tracked internally by segment. Therefore, segment asset information is not presented. Operating segments data for the three and nine months ended September 30, 2002 and 2001 are as follows: Three Months Ended Nine Months Ended September 30, September 30, In thousands 2002 2001 2002 2001 Software Revenue $ 30,538 $ 26,932 $ 96,128 $ 88,463 Operating loss (14,822) (17,343) (40,272) (46,807) Customer Support Revenue $ 37,838 $ 33,372 $ 111,682 $ 95,201 Operating income 16,156 12,984 44,343 25,944 Professional Services and Education Revenue $ 12,751 $ 17,489 $ 43,078 $ 53,423 Operating income (loss) (742) 191 (2,421) (3,586) Hardware Revenue $ 1,975 $ 2,788 $ 6,682 $ 10,836 Operating income (loss) 167 (359) 303 (765) Total Revenue $ 83,102 $ 80,581 $ 257,570 $ 247,923 Operating income (loss) 759 (4,527) 1,953 (25,214) 8. STOCK OPTIONS The following is a summary of stock option transactions regarding all stock options plans for the nine months ended September 30, 2002: Number of Weighted Options Exercise Price Balances, December 31, 2001 8,010,453 $ 15.56 Granted (weighted average fair value of $7.02) 1,247,530 13.82 Exercised (181,760) 9.56 Canceled (421,869) 21.42 Balances, September 30, 2002 8,654,354 $ 15.14 12 The following table summarizes information concerning outstanding and exercisable stock options at September 30, 2002: Options Outstanding Options Exercisable Weighted Average Weighted Weighted Remaining Average Average Range of Number Contractual Exercise Number Exercise Exercise Price Outstanding Life Price Exercisable Price $ 1.39 - $ 9.00 1,785,120 5.06 $ 7.95 1,599,166 $ 8.00 9.17 - 12.86 1,762,094 8.12 11.68 666,798 10.76 12.97 - 14.81 1,650,232 8.35 13.58 605,369 13.73 15.16 - 22.53 1,874,810 8.12 17.81 772,541 17.97 23.47 - 41.84 1,582,098 7.30 25.57 1,030,023 25.88 $ 1.39 - $ 41.84 8,654,354 7.38 $ 15.14 4,673,897 $ 14.73 The Company accounts for its stock-based compensation plans in accordance with APB Opinion No. 25, "Accounting for Stock Issued to Employees," and related interpretations. The following table summarizes the Company's net income (loss) and net income (loss) per share on a pro forma basis had compensation cost for the Company's stock-based compensation plans been determined based on the provisions of SFAS No. 123, "Accounting for Stock-Based Compensation" for the nine months ended September 30, 2002: (In thousands, except per share amounts) Net income - as reported $ 4,487 Net loss - pro forma (2,060) Diluted earnings per share - as reported 0.12 Basic and diluted loss per share - pro forma $ (0.06) The fair value of each option grant was estimated on the date of grant using the Black-Scholes option-pricing model using an expected volatility of 70%, risk-free interest rates of 2.16% to 4.81% and an expected life of one year from vest date. Pro forma compensation cost of shares issued under the Employee Qualified Stock Purchase Plan is measured based on the discount from market value on the date of purchase in accordance with SFAS No. 123. 9. LEGAL PROCEEDINGS In the normal course of business, the Company is subject to ordinary routine litigation incidental to the business. While the results of this litigation cannot be predicted with certainty, the Company believes that the final outcome of these matters will not have a materially adverse effect on its consolidated results of operations or financial condition. 10. RELATED PARTY TRANSACTIONS In July 2001, the Compensation Committee of the Company's Board of Directors entered into discussions with Lee Roberts, the Company's Chief Executive Officer, regarding a secured loan by the Company to Mr. Roberts to enable him to purchase a home in Orange County, California. In July 2001, the Compensation Committee forwarded its recommendation to the Board to approve, in principle, a secured loan, in the amount of $1.2 million to Mr. Roberts. In September 2001, the Compensation Committee approved, in principle, an increase in the previously requested loan amount to $1.9 million, subject to review of final loan documents and approval of the Board. In May 2002, the Compensation Committee reviewed proposed loan documentation for a secured loan to Mr. Roberts and forwarded its recommendation to the Board to approve the loan on the terms set forth in the loan documents. The loan documents provided that the loan would be secured by the real estate purchased by Mr. Roberts. Subsequently, on June 5, 2002, the Board approved the loan documents and the loan. As of September 30, 2002, FileNET has an outstanding secured note receivable from 13 Mr. Roberts in the amount of $1.9 million that relates to the above-referenced loan and is included in other assets on the condensed consolidated balance sheet. The note bears interest at 2.89% per annum. Accrued interest on the principal balance of this note is payable annually beginning February 15, 2003 and on each February 15th thereafter until the entire principal balance becomes due. The entire outstanding principal balance of this note and any accrued interest is due and payable at the earliest of (a) June 7, 2005, (b) one year after termination of Mr. Roberts' employment by the Company, or (c) ninety (90) days after voluntary termination of employment by Mr. Roberts. The difference between the stated interest rate of the note and a fair value interest rate of 7% was recorded as a discount that is being amortized over the term of the note to compensation expense using the effective interest method. The loan to Mr. Roberts is permitted under Section 13 of the Securities Exchange Act of 1934 as amended by Section 402 of the Sarbanes-Oxley Act on July 30, 2002 because it was outstanding on that date, however, its terms cannot be renewed or materially modified after July 30, 2002. 1. FOREIGN CURRENCY TRANSACTIONS As of September 30, 2002, the Company had forward foreign exchange contracts outstanding totaling approximately $14,590,485 in nine currencies. These contracts were opened on the last business day of the quarter and mature within three months. Accordingly, the fair value of such contracts is zero at September 30, 2002. Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 21E of the Securities Exchange Act of 1934, as amended, and Section 27A of the Securities Act of 1933, as amended, and is subject to the safe harbors created by those sections. These forward-looking statements are subject to a number of risks and uncertainties, including those discussed in "Risk Factors That May Affect Future Results" below and in the notes to our consolidated financial statements for the year ended December 31, 2001. The actual results that we achieve may differ materially from any forward-looking statements, which reflect management's opinions only as of the date hereof. We undertake no obligation to revise or publicly release the results of any revisions to these forward-looking statements. Readers should carefully review the risk factors described below and in other documents we file from time to time with the Securities and Exchange Commission, including our Annual Report on Form 10-K for the fiscal year ended December 31, 2001. Overview FileNET Corporation develops, markets, implements and services Enterprise Content Management ("ECM") and Business Process Management software products and eBusiness applications and solutions for selected vertical markets. Our software products enable organizations to improve operational efficiency and leverage their content resources through the delivery of efficient, flexible, and scalable enterprise process management solutions. We also offer professional services and training for the implementation of these software solutions, as well as 24 hours a day, seven days a week technical support and services to our customers on a global basis. Significant Accounting Policies We prepare the consolidated financial statements of FileNET in conformity with accounting principles generally accepted in the United States of America. The consolidated financial statements include our accounts and the accounts of our wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated. The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. The significant accounting policies we believe are most critical to aid in fully understanding and evaluating our reported financial results include the following: Revenue Recognition. Revenues from sales of software licenses sold through direct and indirect channels, which do not contain multiple elements, are recognized upon shipment of the related product if the requirements of Statement of Position ("SOP") 97-2, as amended, are met. If the requirements of SOP 97-2, including evidence of an arrangement, delivery, fixed or determinable fee, collectibility or vendor specific evidence about the value of an element are not met at the date of shipment, revenue is not recognized until such elements are known or resolved. Software license revenue for arrangements to deliver unspecified additional software products in the future is recognized ratably over the term of the arrangement, beginning with the initial shipment. Revenue from post-contract customer support is recognized ratably over the term of the 14 contract. Revenue from professional services and education is recognized as such services are delivered and accepted by the customer. Anticipated losses on fixed-price professional services contracts are recognized in the period when they become known. We recognize other revenue at the time of product delivery and accrue any remaining costs, including vendor obligations. Based on historical experience, we maintain a sales return allowance for the estimated amount of potential returns. While such returns have historically been minimal and within our expectations of the allowances established, we cannot guarantee that we will continue to experience the same return rates that we have in the past. Accounts Receivable. We evaluate the creditworthiness of our customers prior to order fulfillment and we perform ongoing credit evaluations of our customers to adjust credit limits based on payment history and the customer's current creditworthiness. We monitor collections from our customers and maintain a provision for estimated credit losses that is based on historical experience and on specific customer collection issues. While such credit losses have historically been within our expectations and the provisions established, we cannot guarantee that we will continue to experience the same credit loss rates that we have in the past. Since our revenue recognition policy requires customers to be creditworthy, our accounts receivable are based on customers whose payment is reasonably assured. Our accounts receivable are derived from sales to a wide variety of customers. We do not believe a change in liquidity of any one customer or our inability to collect from any one customer would have a material adverse impact on our financial position. Deferred Income Taxes. Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. We maintain a valuation allowance against a portion of the deferred tax asset due to uncertainty regarding the future realization based on historical taxable income, projected future taxable income, and the expected timing of the reversals of existing temporary differences. If we operate at a loss or are unable to generate sufficient future taxable income we could be required to increase the valuation allowance against all or a significant portion of our deferred tax assets which would result in a substantial increase to our effective tax rate and could result in a material adverse impact on our operating results. Accounting for the Impairment or Disposal of Long-Lived Assets. We account for the impairment and disposition of long-lived assets in accordance with the Statement of Financial Accounting Standards ("SFAS") No. 144, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of." In accordance with SFAS No. 144, long-lived assets to be held are reviewed for events or changes in circumstances that indicate that their carrying value may not be recoverable. In August 2001, the Financial Accounting Standards Board ("FASB") issued SFAS No. 144, "Accounting for Impairment or Disposal of Long-Lived Assets." This statement addresses financial accounting and reporting for the impairment of long-lived assets and for the disposal of long-lived assets. SFAS No. 144 superseded SFAS No. 121, and is effective for fiscal years beginning after December 15, 2001. We evaluate the carrying value of intangible assets for impairment of value based on undiscounted future cash flows, which are subject to change. While we have not experienced impairment of intangible assets in prior periods, we cannot guarantee that there will not be impairment in the future. Any future impairment charge would negatively affect our results of operations. Research and Development Costs. We expense research and development costs as incurred. No amounts are required to be capitalized in accordance with SFAS No. 86, "Accounting for the Costs of Computer Software to be Sold, Leased, or Otherwise Marketed," because our software is substantially completed concurrently with the establishment of technological feasibility. Results of Operations The following table sets forth certain consolidated statements of operations data as a percentage of total revenue for the periods indicated: Three Months Ended Nine Months Ended September 30, September 30, 2002 2001 2002 2001 Revenue: Software 36.7% 33.4% 37.3% 35.7% Customer support 45.5 41.3 43.4 38.4 Professional services and education 15.4 21.7 16.7 21.5 15 Hardware 2.4 3.6 2.6 4.4 Total Revenue 100.0 100.0 100.0 100.0 Cost of revenue: Software 3.0 2.8 2.8 2.3 Customer support 11.5 11.2 11.4 13.1 Professional services and education 13.7 17.5 14.8 19.1 Hardware 1.6 3.1 1.9 3.2 Total cost of revenue 29.8 34.6 30.9 37.7 Gross Profit 70.2 65.4 69.1 62.3 Operating expenses Research and development 21.4 21.0 21.0 21.2 Selling, general and administrative 47.9 50.0 47.2 51.3 In-process research and development - - 0.1 - Total operating expenses 69.3 71.0 68.3 72.5 Operating income (loss) 0.9 (5.6) 0.8 (10.2) Other income, net 1.3 2.1 1.5 0.6 Income (loss) before income tax 2.2% (3.5)% 2.3% (9.6)% Revenue Total revenue increased to $83.1 million, or 3% for the three months ended September 30, 2002 from $80.6 million for the three months ended September 30, 2001. International revenue accounted for 29% of total revenue, or $24.4 million, for the three months ended September 30, 2002 and 22% of total revenue, or $17.8 million, for the three months ended September 30, 2001. Total revenue was $257.6 million for the nine months ended September 30, 2002 and $247.9 million for the comparable nine months ended September 30, 2001, representing an increase of $9.7 million, or 4%. International revenue accounted for 28% of total revenue, or $71.2 million, for the nine months ended September 30, 2002 and 25% of total revenue, or $62.3 million, for the nine months ended September 30, 2001. These increases in revenue were primarily attributable to increases in software and customer support revenue partially offset by decreases in professional services and hardware revenues as more fully discussed below. Software: Software revenue consists of fees earned from the licensing of our software products to customers. Software revenues increased to $30.5 million, or 13% for the three months ended September 30, 2002 from $26.9 million for the three months ended September 30, 2001. Software revenue represented 37% of total revenue for the three months ended September 30, 2002 compared to 33% for the comparable period of 2001. Software revenue increased to $96.1 million, or 9% for the nine months ended September 30, 2002 from $88.5 million for the nine months ended September 30, 2001. Software revenue represented 37% of total revenue for the nine months ended September 30, 2002 compared to 36% for the comparable period of 2001. These increases in software revenue were primarily due to a small increase in demand for our products in both the United States and internationally. We remain, however, in an uncertain economic environment and in a prolonged slowdown in IT spending that could cause our software revenue to decline. We do not anticipate market conditions to improve significantly in the near term. Customer Support: Customer support revenue consists of revenue from software maintenance contracts, "fee for service" revenues and the sale of spare parts and supplies. Customer support revenue increased to $37.8 million, or 13% for the three months ended September 30, 2002 from $33.4 million for the three months ended September 30, 2001. Customer support revenue represented 45% of total revenue for the three months ended September 30, 2002 compared to 41% for 16 the comparable period of 2001. Customer support revenue increased to $111.7 million, or 17% for the nine months ended September 30, 2002 from $95.2 million for the nine months ended September 30, 2001. Customer support revenue represented 43% of total revenue for the nine months ended September 30, 2002 compared to 38% for the comparable period of 2001. The increases in customer support revenue were primarily due to the growth in our base of customers who receive ongoing maintenance as a result of new customer sales and sales of additional products to our installed base along with a high rate of renewal on the existing base. However, the occurrence of a prolonged economic slowdown that continues to reduce software revenue would result in a decrease in the future growth rate of customer support revenue. Professional Services and Education: Professional services and education revenue is generated primarily from consulting and implementation services provided to end users of our software products, technical consulting services provided to our resellers and training services provided to end users and resellers. Professional services are generally performed on a time and material basis. Professional services and education revenue decreased to $12.8 million, or 27% for the three months ended September 30, 2002 from $17.5 million for the three months ended September 30, 2001. Professional services and education revenue represented 15% of total revenue for the three months ended September 30, 2002 compared to 22% for the comparable period in 2001. Professional services and education revenue decreased to $43.1 million, or 19% for the nine months ended September 30, 2002 compared to $53.4 million for the comparable period of 2001. Professional services and education revenue represented 17% of total revenue for the nine months ended September 30, 2002 compared to 22% for the comparable period in 2001. The economic slow down, particularly in North America, resulted in fewer and smaller consulting engagements. This slow down, coupled with pricing pressures, has negatively impacted professional services and education revenues and we do not expect a significant improvement in the near future. Hardware: Hardware revenue is generated primarily from the sale of 12-inch Optical Storage And Retrieval ("OSAR") libraries. Hardware revenue decreased to $2.0 million, or 29% for the three months ended September 30, 2002 from $2.8 million for the three months ended September 30, 2001. Hardware revenue represented 2.4% of total revenue for the three months ended September 30, 2002 compared to 3.5% for the comparable period of 2001. Hardware revenue decreased to $6.7 million, or 38% for the nine months ended September 30, 2002 from $10.8 million for the comparable period of 2001. Hardware revenue represented 2.6% of total revenue for the nine months ended September 30, 2002 compared to 4.4% for the comparable period of 2001. The decline in hardware revenue reflects that hardware is not a strategic focus for us and we expect hardware revenue to continue to decrease as a percent of total revenue. Cost of Revenue Total cost of revenue decreased to $24.8 million, or 11% for the three months ended September 30, 2002 from $27.9 million for the comparable period in 2001. Total cost of revenue decreased to $79.6 million, or 15% for the nine months ended September 30, 2002 from $93.5 million for the comparable period in 2001. The decrease for the three month comparison is primarily due to the decrease in the cost of professional services and education revenue as discussed below. The nine month decrease is primarily due to decreases in customer support and professional services cost of revenue as discussed below. Software: Cost of software revenue includes royalties paid to third parties, amortization of acquired technology, partner commissions, software media costs, and the cost to manufacture and distribute software. The cost of software revenue increased to $2.5 million, or 9% for the three months ended September 30, 2002 from $2.3 million for the three months ended September 30, 2001. These costs represented 8% of the related software revenue for the three months ended September 30, 2002 and September 30, 2001. The cost of software revenue increased to $7.2 million, or 28% for the nine months ended September 30, 2002 from $5.6 million for the nine months ended September 30, 2001. These costs represented 8% and 6% of the related software revenue for the nine months ended September 30, 2002 and 2001, respectively. The increases in cost of software revenue for the three and nine months ended September 30, 2002 compared to the same periods in 2001 are primarily the result of increased royalty fees due to increased utilization of third party software products in 2002 and the addition of amortization of acquired technology, which was $173,000 and $337,000 for the three and nine months ended September 30, 2002, respectively, compared to none in 2001. Going forward we anticipate cost of software revenue as a percent of software revenue to remain comparable to current levels. Customer Support: Cost of customer support revenue includes costs of customer support personnel, cost of supplies and spare parts, and the cost of third-party hardware maintenance. The cost of customer support revenue increased to $9.6 million, or 7% for the three months ended September 30, 2002 from $9.0 million for the three months ended September 30, 2001. These costs represented 25% and 27% of the related customer support revenue for the three months ended September 30, 2002 and 2001, respectively. The cost of customer support revenue decreased to $29.5 million, or 9% for the nine months ended September 30, 2002 from $32.5 million for the nine months ended September 30, 2001. These costs represented 26% and 34% of the related customer support revenue for the nine months ended September 30, 2002 and 2001, respectively. The increase in cost of customer 17 support revenue in absolute dollars for the three months ended September 30, 2002 compared to the same period in 2001 is primarily attributable to higher variable compensation and benefit costs. The decreases in both cost of customer support revenue in absolute dollars and as a percentage of customer support revenue for the nine months ended September 30 2002 compared to the same period in 2001 is primarily attributable to lower compensation cost as a result of a reduction in workforce in the first half of 2001. The decrease in cost of customer support revenue expressed as a percentage of customer support revenue is due to automation and process improvements that allowed growth in the customer base, which generated increased revenue, without a proportional increase in support personnel and cost. Going forward we expect customer support cost of revenue to remain relatively stable in absolute dollars for the near term. Professional Service and Education: Cost of professional services and education revenue consists primarily of costs of professional services personnel, training personnel, and third-party independent consultants. The cost of professional services and education revenue decreased to $11.4 million, or 19% for the three months ended September 30, 2002 from $14.0 million for the three months ended September 30, 2001. These costs represented 89% and 81% of the related professional services and education revenue for the three months ended September 30, 2002 and 2001, respectively. The cost of professional services and education revenue decreased to $38.0 million, or 20% for the nine months ended September 30, 2002 from $47.4 million for the nine months ended September 30, 2001. These costs represented 88% and 89% of the related professional services and education revenue for the nine months ended September 30, 2002 and 2001, respectively. The decrease in absolute dollars was primarily attributable to a reduction in the use of third-party independent consultants, as well as lower commission and variable compensation expense, all directly related to the decrease in professional services revenue. We expect professional services and education costs as a percentage of professional services and education revenue to vary from period to period depending on the utilization rates of internal resources and the mix between the use of internal resources and third party independent consultants. Hardware: Cost of hardware revenue includes the cost of assembling and distributing our OSAR library products, the cost of hardware integration personnel, and warranty costs. The cost of hardware revenue decreased to $1.3 million, or 50% for the three months ended September 30, 2002 from $2.6 million for the three months ended September 30, 2001. These costs represented 65% and 92% of the related hardware revenue for the three months ended September 30, 2002 and 2001, respectively. The cost of hardware revenue decreased to $4.8 million, or 40% for the nine months ended September 30, 2002 from $8.0 million for the nine months ended September 30, 2001. These costs represented 72% and 74% of the related hardware revenue for the nine months ended September 30, 2002 and 2001, respectively. The decrease in absolute dollars is directly related to the decrease in sales of OSAR library products. Operating Expenses Research and Development: Research and development expense primarily consists of costs of personnel to support product development. Research and development expense increased to $17.8 million, or 5% for the three months ended September 30, 2002 from $16.9 million for the three months ended September 30, 2001, and represented 21% of total revenue for these respective periods. Research and development expense increased to $54.0 million, or 3% for the nine months ended September 30, 2002 from $52.5 million for the nine months ended September 30, 2001, and represented 21% of total revenues for each period. The increase year over year is primarily the result of increased compensation and benefit costs associated with additional headcount from the eGrail acquisition that took place in April 2002. Our research and development efforts are focused on developing our ECM capabilities. These efforts will focus on improvements in Business Process Management, Content Management, Web Content Management and associated applications to provide a richer product offering to our customers. We intend to complement internal development with third party software through OEM agreements and may execute additional technology acquisitions. New product development underway at eGrail at the time of the acquisition included the next generation of their Web Content Management product that was in the early stages of design and only 5% complete at the date of the acquisition. The cost to complete the project was estimated at approximately $3.0 million to occur over a twelve-month period. As of September 30, 2002 the Company has incurred approximately $1.9 million of research and development expenses related to the project. We expect that competition for qualified technical personnel, while easing due to the global economic slowdown in the short-term, will remain intense and may result in higher levels of compensation expense for us in the future. We believe that research and development expenditures, including compensation of technical personnel, are essential to maintaining our competitive position and expect these costs will continue to constitute a significant percentage of total revenue. 18 Selling, general and administrative: Selling, general and administrative expense consists primarily of salaries, benefits, sales commissions and other expenses related to the direct and in-direct sales force; various marketing expenses; the cost of other market development programs; personnel costs for finance, information technology, legal, human resources and general management; and the cost of outside professional services. Selling, general and administrative expense decreased to $39.8 million, or 1% for the three months ended September 30, 2002 from $40.3 million for the three months ended September 30, 2001, and represented 48% and 50% of total revenues for these respective periods. Selling, general and administrative expense decreased to $121.6 million, or 4% for the nine months ended September 30, 2002 from $127.1 million for the nine months ended September 30, 2001, and represented 47% and 51% of total revenues for these respective periods. The decreases in 2002 were primarily due to reduced recruitment and advertising expenses, as well as reduced sales commission expense. The elimination of goodwill amortization, which was $751,000 for the three months ended September 30, 2001 and $2.3 million for the nine months ended September 30, 2001, also contributed to this decrease (see "Amortization of Goodwill and Intangible Assets" below). We expect operating expenses to remain at or slightly above these current levels for the near term. Amortization of Goodwill and Identifiable Intangible Assets In connection with our acquisition of certain assets from API on May 18, 2000, the purchase price amount allocated to goodwill of $14.6 million was being amortized over a useful life of five years and assembled workforce of $386,000 was being amortized over a useful life of three years. These amortization costs were recorded in selling, general and administrative expense. We ceased amortizing goodwill and assembled workforce as of the beginning of the first quarter of 2002 in compliance with SFAS No. 142. In contrast, we recognized $751,000 of amortization expense in the three months ended September 30, 2001 and $2.3 million of amortization expense in the nine months ended September 30, 2001. Assembled workforce no longer meets the definition of a separately identified intangible asset under the provisions of SFAS No. 141, "Business Combinations," and the unamortized balance of $182,000 was reclassified as goodwill at January 1, 2002. SFAS No. 142 is effective for new business combinations that occur after June 30, 2001. Accordingly, goodwill of $5.8 million that was recorded in April 2002 in connection with the eGrail acquisition will not be amortized. We had no indefinite life intangible assets as of January 1, 2002. We will evaluate the carrying value of goodwill annually or when events or circumstances indicate that their carrying value may be impaired. In accordance with SFAS No. 142, we are required to perform a two-step transitional impairment review. We completed the first step of this review by June 30, 2002 with the determination of the fair value of our reporting units in order to identify whether the fair value of each reporting unit is less than its carrying amount. In the event that the fair value of the reporting unit is less than the carrying amount, the second step of the test would be required to determine if the carrying value of goodwill exceeds the implied value. We determined that we did not have a transitional impairment of goodwill and as of September 30, 2002, no impairment of goodwill has ben recognized. Goodwill will be tested for impairment annually on July 1st of each year or earlier if indicators of potential impairment exist. If estimates change, a materially different impairment conclusion could result. Other Income, Net Other income, net consists primarily of interest income earned on our cash and cash equivalents, short and long-term investments, and other items including foreign exchange gains and losses, the gain (loss) on sale of fixed assets, and interest expense. Other income, net was $1.0 million for the three months ended September 30, 2002 compared to other income, net of $1.7 million for the three months ended September 30, 2001. This decrease was primarily related to reduced interest income as a result of lower interest rates in 2002 compared to 2001. Other income, net for the nine months ended September 30, 2002 was $3.9 million compared to other income, net of $1.5 million for the comparable nine-month period in 2001. This increase was primarily due to a one-time charge of $4.0 million for a legal settlement that was recorded in the second quarter of 2001. Included in other income, net in the second quarter of 2002 is a net gain on foreign exchange of $1.1 million related to the strengthening of the euro against the U.S. dollar during the quarter. Income Taxes Our combined federal, state and foreign annual effective tax rate for the three and nine months ended September 30, 2002, is 23% compared to 22% for the comparable periods in 2001. FileNET management will continue weighing various factors for the remainder of the year to assess the recoverability of its recorded deferred assets and the need for any valuation allowance against such amounts. Any adjustment to the valuation allowance could affect the effective tax rate in subsequent quarters. 19 Liquidity and Capital Resources At September 30, 2002, combined cash, cash equivalents and investments totaled $176.3 million, an increase of $4.1 million from December 31, 2001. Cash provided by operating activities during the nine months ended September 30, 2002 totaled $16.0 million and resulted primarily from an increase in unearned maintenance revenue related to prepaid maintenance contracts, an increase in accrued compensation and benefits, net income, and additions to net income for depreciation and amortization expense, offset by increases in accounts receivable and an increase in prepaid expenses. Cash used for investing activities totaled $28.7 million and included capital expenditures of $8.6 million, a $1.9 million note receivable from an officer, $9.4 million for the eGrail acquisition, and net purchases of marketable securities of $8.9 million. Cash provided by financing activities totaled $2.6 million and was a result of proceeds received from the exercise of employee stock options and stock purchases under the employee stock purchase plan offset by payments on capital lease obligations. Exchange rate changes during the first nine months of 2002 provided an increase in cash of $4.1 million. Accounts receivable increased to $43.7 million at September 30, 2002 from $36.9 million at December 31, 2001. This increase is primarily a result of higher days sales outstanding due to slightly slower overall collections. Current liabilities increased to $88.1 million at September 30, 2002 from $79.6 million at December 31, 2001 primarily due to an increase in unearned maintenance revenue from $31.0 million at December 31, 2001 to $40.0 million at September 30, 2002. This increase is primarily the result of the growth in our base of annual support contracts resulting from new customer sales and sales of additional products to the existing base. Additionally, a significant number of maintenance contracts renew early in the year and are amortized ratably throughout the year resulting in the lower balance in unearned maintenance by December 31. We have a $5.0 million multi-currency revolving line of credit available until June 27, 2003. Borrowings under the arrangement are unsecured and bear interest at one hundred and twenty-five basis points over the London Interbank Offered Rate. A standby letter of credit fee of one hundred and twenty five basis points per annum and a commitment fee of fifty basis points is assessed against any undrawn amounts. There were no borrowings outstanding against our line of credit at September 30, 2002. We have been using the line of credit as collateral for issuance of letters of credit valued at approximately $500,000 in Europe for certain government sales contracts and a small number of vendor contracts. We are subject to certain financial covenants that include, but are not limited to, compliance with specific balance sheet ratios, no two consecutive quarterly losses, an aggregate loan limit to the officers not to exceed $5.0 million, and a capital expenditure limit under this line of credit. As of September 30, 2002, we were in compliance with all covenants. Contractual cash obligations include third party license agreements, operating leases for our corporate offices, sales offices, development and manufacturing facilities, and other equipment under non-cancelable operating leases, some of which have renewal options and generally provide for escalation of the annual rental amount. The following table summarizes future minimum payments required under these contractual obligations at September 30, 2002: (In thousands) 2002 (remaining three months) $ 3,735 2003 14,718 2004 11,020 2005 9,635 2006 8,867 Thereafter 1,993 Total $ 49,968 Other contractual cash obligations include a short-term capital lease that expires December 31, 2002 and has a remaining cash commitment of $511,000 at September 30, 2002. We expect capital expenditures to be slightly above current levels for the remainder of 2002. We believe that our present cash balances together with internally generated funds and credit lines will be sufficient to meet our working capital and capital expenditure needs for at least the next twelve months. Other Financial Instruments We enter into forward foreign exchange contracts as a hedge against the effects of fluctuating currency exchange rates on monetary assets and liabilities denominated in currencies other than the functional currency of the relevant entity. We are exposed to market risk on the forward exchange contracts as a result of changes in foreign exchange rates; however, the market risk should be offset by changes in the valuation of the underlying exposures. Gains and losses 20 on these contracts, which equal the difference between the forward contract rate and the prevailing market spot rate at the time of valuation, are recognized in the consolidated statement of operations. These contracts mature every three months at the end of each quarter. We open new hedge contracts on the last business day of each quarter that will mature at the end of the following quarter. The counterparties to these contracts are major financial institutions. We use commercial rating agencies to evaluate the credit quality of the counterparties and do not anticipate nonperformance by any counterparties. We do not anticipate a material loss resulting from any credit risks related to any of these institutions. Recent Accounting Pronouncements In June 2001, the FASB issued SFAS No. 141, "Business Combinations," which was effective immediately. SFAS No. 141 requires that the purchase method of accounting be used for all business combinations initiated after June 30, 2001; and it eliminated the pooling-of-interests method. The adoption of this standard did not have a significant impact on our consolidated financial statements. Our April 2002 acquisition of certain assets of eGrail, Inc. was accounted for in compliance with this pronouncement (see Note 3 for details). In June 2001, the FASB issued SFAS No. 142, "Goodwill and Other Intangible Assets," which we adopted January 1, 2002. SFAS No. 142 requires that goodwill and other intangible assets with indefinite useful lives no longer be amortized, but instead be tested for impairment at least annually and written down when impaired. SFAS No. 142 requires purchased intangible assets other than goodwill to be amortized over their useful live unless these lives are determined to be indefinite. In accordance with this Standard, we no longer amortize goodwill and indefinite life intangible assets but evaluate their carrying value annually or when events or circumstances indicate that their carrying value may be impaired. Assembled workforce no longer meets the definition of a separately identified intangible asset under the provisions of SFAS No. 141, Business Combinations, and the unamortized balance of $182,000 was reclassified as goodwill at January 1, 2002. We ceased amortizing the goodwill balance of $10.1 million from our 2000 acquisition of Applications Partner Inc. as of January 1, 2002. We had no indefinite life intangible assets as of January 1, 2002. In accordance with SFAS No. 142, we are required to perform a two-step transitional impairment review. We completed the first step of this review by June 30, 2002 with the determination of the fair value of our reporting units in order to identify whether the fair value of each reporting unit is less than its carrying amount. In the event that the fair value of the reporting unit is less than the carrying amount, the second step of the test would be required to determine if the carrying value of goodwill exceeds the implied value. We determined that we did not have a transitional impairment of goodwill and as of September 30, 2002, no impairment of goodwill has been recognized. Goodwill will be tested for impairment annually on July 1st of each year or earlier if indicators of potential impairment exist. If estimates change, a materially different impairment conclusion could result. In August 2001, the FASB issued SFAS No. 144, "Accounting for Impairment or Disposal of Long-Lived Assets." This Statement addresses financial accounting and reporting for the impairment of long-lived assets and for the disposal of long-lived assets and discontinued operations. SFAS No. 144 superseded SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of," and is effective for fiscal years beginning after December 15, 2001. The adoption of this Standard on January 1, 2002 did not have a material impact on our financial position and results of operations. In November 2001, the FASB announced Emerging Issues Task Force ("EITF") Topic No. D-103, "Income Statement Characterization of Reimbursements Received for Out-of-Pocket Expense Incurred", is required to be applied in financial reporting periods beginning after December 15, 2001. The EITF requires companies to characterize reimbursements received for out-of-pocket expenses as revenues in the statement of operations. Historically, we have netted reimbursements received for out-of-pocket expenses against the related expenses in the statement of operations. Application of this EITF requires that comparative financial statements for prior periods be reclassified to comply with the guidance. We adopted this EITF as of January 1, 2002 and have reclassified our prior period consolidated financial statements to conform to the current presentation. The adoption of this EITF did not have a material effect on total revenues or gross margin percentages and has no impact on results of operations as it required an equivalent increase to both revenue and cost of revenue. Revenue and cost of revenue for the three months ended September 30, 2001 increased by $512,000 and increased by $1.7 million for the nine months ended September 30, 2001. Comparable numbers for 2002 are not available as out-of pocket expenses are characterized as revenue upon invoicing. In July 2002, the FASB issued SFAS 146, "Accounting for Costs Associated with Exit or Disposal Activities," which addresses financial accounting and reporting for costs associated with exit or disposal activities and supersedes EITF Issue 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)." SFAS 146 requires that costs associated with exit or disposal activities be recognized when they are incurred rather than at the date of a commitment to an exit or disposal plan. SFAS 146 also establishes that the 21 liability should initially be measured and recorded at fair value. We will adopt the provisions of SFAS 146 for exit or disposal activities that are initiated after December 31, 2002. Other Matters European Monetary Union. On January 1, 1999, 11 of the 15 member countries of the European Union established fixed conversion rates between their existing sovereign currencies and the euro. These countries agreed to adopt the euro as their common legal currency from that date. The legacy currencies remained legal tender in these countries as a denomination of the euro between January 1, 1999 and January 1, 2002. Beginning on January 1, 2002, euro-denominated bills and coins are now issued for cash transactions. For a period of up to six months from this date, both legacy currencies and the euro were legal tender. By July 1, 2002, the participating countries withdrew all legacy currencies and now use the euro. We have made the necessary changes to our internal business systems to support transactions denominated in the euro, including establishing euro price lists for affected countries. We have been transacting in the euro currency since 1999 and have evaluated the impact the euro has had on our financial condition and results of operations. Based on this evaluation to date, we currently do not believe that there has been or will be a material impact on our financial condition or results of operations as a result of the euro conversion. Environmental Matters. We are not aware of any issues related to environmental matters that have, or are expected to have, a material affect on our business Risk Factors That May Affect Future Results Our business, financial condition, operating results and prospects can be impacted by a number of factors, including but not limited to those set forth below and elsewhere in this report, any one of which could cause our actual results to differ materially from recent results or from our anticipated future results. Factors that may affect our business, financial condition and results of operations include: Our quarterly operating results may fluctuate in future periods and are not predictable and, as a result, we may fail to meet expectations of investors and analysts, causing our stock price to fluctuate or decline. Prior growth rates in our revenue and operating results should not necessarily be considered indicative of future growth or operating results. Our operating results have fluctuated in the past and we anticipate our future operating results will continue to fluctuate due to many factors, some of which are largely beyond our control. These factors include, but are not limited to, the following: o the industry-wide slow down in IT spending; o general domestic and international economic and political conditions; o the discretionary nature of our customers' budget and purchase cycles and the absence of long-term customer purchase commitments; o the tendency to realize a substantial percentage of our revenue in the last weeks, or even days, of each quarter; o the potential for delays or deferrals of customer orders; o the budget cycles of our customers; o the size, complexity and timing of individual transactions; o changes in foreign currency exchange rates and the impact of the euro currency; o the length of our sales cycle; o variations in the productivity of our sales force; o the level of software product sold and price competition; o the timing of new software introductions and software enhancements by us and our competitors; o the mix of sales by products, software, services and distribution channels; o project overruns associated with fixed price contracts; o acquisitions by us and our competitors; o our ability to develop and market new software products and control costs; o the quality of our customer support; and o the level of international sales. The decision to implement our products is subject to each customer's resources and budget availability. Our quarterly sales generally include a mix of medium sized orders, along with several large individual orders, and as a result, the loss or delay of an individual large order could have a significant impact on our quarterly operating results and revenue. Our operating expenses are based on projected revenue trends and are generally fixed. Therefore, any shortfall from 22 projected revenue may cause significant fluctuations in operating results from quarter to quarter. As a result of these factors, revenues and operating results for any quarter are subject to fluctuations and are not predictable with any significant degree of accuracy. Therefore, we believe that period-to-period comparisons of our results of operations should not be relied upon as indications of future performance. Moreover, such factors could cause our operating results in a given quarter to be below the expectations of public market analysts and investors. In either case, the price of our common stock could decline materially. The markets in which we operate are highly competitive and we cannot be sure that we will be able to continue to compete effectively, which could result in lost market share and reduced revenue. The markets we serve are highly competitive and we expect competition to intensify. Our future financial performance will depend primarily on the continued growth of the markets for our software products and services as well as the purchase of our products by customers in these markets. If the markets we serve fail to grow or grow more slowly than we currently anticipate, our business, financial condition and operating results would be harmed. These intensely competitive markets can change rapidly. There are multiple competitors of ours and there may be future competitors, some of which have or may have substantially greater sales, marketing, development and financial resources. As a consequence, our present or future competitors may be able to develop software products comparable or superior to those offered by us, offer lower priced products or adapt more quickly than we do to new technologies or evolving customer requirements. In order to be successful in the future, we must respond to technological change, customer requirements and competitors' current software products and innovations. We cannot assure that we will be able to continue to compete effectively in our target markets or that future competition will not have a material adverse effect on our business, financial condition or results of operations. In addition, current and potential competitors have established or may establish cooperative relationships among themselves or with third parties to increase the ability of their products to address the needs of the markets we serve. Accordingly, it is possible that new competitors or alliances among competitors may emerge and rapidly acquire significant market share. Increased competition may result in price reductions, reduced gross margins and loss of market share, any of which could have a material adverse effect on our business, financial condition and results of operations. We must develop and sell new products to keep up with rapid technological change in order to achieve future revenue growth and profitability. The market for our software and services is characterized by rapid technological developments, evolving industry standards, changes in customer requirements and frequent new product introductions and enhancements. Our ability to continue to sell products will be dependent upon our ability to continue to enhance our existing software and services offerings, develop and introduce, in a timely manner, new software products incorporating technological advances and respond to customer requirements. Our future success also depends, in part, on our ability to execute on our strategy of developing a framework for Business Process Management solutions for the ECM market. This strategy may require us to develop and maintain relations with technology partners. We may not be successful in maintaining these relationships or in developing, marketing and releasing new products or new versions of our products that respond to technological developments, evolving industry standards or changing customer requirements. We may also experience difficulties that could delay or prevent the successful development, introduction and sale of these products and enhancements. In addition, these products and enhancements may not adequately meet the requirements of the marketplace and may not achieve any significant degree of market acceptance. If we fail to successfully maintain or establish relationships with technology partners or to execute on our integrated product solution strategy, or if release dates of any future products or enhancements are delayed, or if these products or enhancements fail to achieve market acceptance when released, our business operating results and financial condition could be materially harmed. In the past, we have experienced delays in the release dates of enhancements and new releases to our products and we cannot assure that we will not experience significant future delays in product introduction. From time to time, our competitors or we may announce new software products, capabilities or technologies that have the potential to replace or shorten the life cycles of our existing software products. We cannot assure that announcements of currently planned or other new software products will not cause customers to delay their purchasing decisions in anticipation of such software products, and such delays could have a material adverse effect on our business and operating results. Protection of our intellectual property and other proprietary rights is limited, which could result in the use of our technology by competitors or other third parties. There is risk of third-party claims of infringement, which could expose us to litigation and other costs. Our success depends, in part, on our ability to protect our proprietary rights to the technologies used in our principal products. We rely on a combination of copyrights, trademarks, trade secrets, patents, confidentiality procedures and contractual provisions to protect our proprietary rights in our software products. We cannot assure that our existing or future copyrights, trademarks, trade secrets, patents or other intellectual property rights will have sufficient scope or strength to provide meaningful protection or a commercial advantage to us. In addition, the laws of some foreign countries do not protect our proprietary rights to the same extent, as do the laws of the United States. Our inability to protect our intellectual property may have a material adverse effect on our business, financial condition and results of operations. 23 We may, from time to time, be notified that we are infringing certain patent or intellectual property rights of others. While there are no material actions currently pending against us for infringement of patent or other proprietary rights of third parties, we cannot assure that third parties will not initiate infringement actions against us in the future. Combinations of technology acquired through past or future acquisitions and our technology will create new software products and technology that also may give rise to claims of infringement. Infringement actions can result in substantial costs and diversion of resources, regardless of the merits of the actions. If we were found to infringe upon the rights of others, we cannot assure that we could redesign the infringing products or could obtain licenses on acceptable terms, if at all. Additionally, significant damages for past infringement could be assessed or future litigation relative to any such licenses or usage could occur. An adverse disposition of any claims or the advent of litigation arising out of any claims of infringement may have a material adverse effect on our business, financial condition and results of operations. We depend on certain strategic relationships in order to license third-party products and revenue related to these products could be at risk if we were unable to maintain these relationships. In order to expand the distribution of our products and broaden our product offerings, we have established strategic relationships with a number of indirect channel partners and other consultants that provide marketing and sales opportunities for us. We have entered into key formal and informal agreements with other companies such as IBM Crossworlds, Microsoft Corporation, SAP AG, Siebel Systems Inc, Sun Microsystems, Inc., BEA, EMC and Verity, Inc. Certain of these agreements do not have minimum purchase requirements and/or are cancelable at will. We cannot assure that these companies will not reduce or discontinue their relationships with, or support of, FileNET and our products. Our failure to maintain these relationships, or to establish new relationships in the future, could harm our business, financial condition and results of operations. We currently license certain software from third parties, including software that is integrated with internally developed software and used in our products to perform key functions. In the past, we have had difficulty renewing certain licenses. The failure to continue to maintain these licenses would prohibit us from selling certain products. We cannot assure that such third parties will remain in business, that they will continue to support their software products or that their software products will continue to be available to us on acceptable terms. The loss or inability to maintain any of these software licenses could result in shipment delays or reductions in software shipments until equivalent software can be developed, identified, licensed, and integrated. This could adversely affect our business, financial condition or results of operations. We must retain and attract key executives and personnel who are essential to our business, which could result in increased personnel expenses. Our success depends to a significant degree upon the continued contributions of our key management, as well as other marketing, technical and operational personnel. The loss of the services of one or more key employees could have a material adverse effect on our operating results. We also believe our future success will depend in large part upon our ability to attract and retain additional highly skilled management, technical, marketing, product development and operational personnel and consultants. There is competition for such personnel; particularly software developers, professional service consultants and other technical personnel, and pay scales in the software industry have significantly increased. We cannot assure that in the future we will be successful in attracting and retaining such personnel. A significant percent of our revenue is derived internationally and we are subject to many risks internationally, which could put our revenue at risk. Historically, we have derived approximately 25%-30% of our total revenue from international sales through our worldwide network of subsidiaries and channel partners. International business is subject to certain risks including, but not limited to, the following: o tariffs and trade barriers; o varying technical standards; o political and economic instability; o reduced protection for intellectual property rights in certain countries; o difficulties in staffing and maintaining foreign operations; o difficulties in managing foreign distributors; o varying requirements for localized products; o potentially adverse tax consequences; o currency restrictions and currency exchange fluctuations including those related to the euro; o the burden of complying with a wide variety of complex foreign laws, regulations and treaties; o the possibility of difficulties in collecting accounts receivable; and o longer payment cycles. Any of these factors could have a material adverse effect on our business, financial condition or results of operations in the future. 24 If our products contain errors we could incur unplanned expenses and delays that could result in reduced revenue, lower profits, and harmful publicity. Software, services and products as complex as those we sell are susceptible to errors or failures, especially when first introduced or deployed. Our software products are often intended for use in applications that are critical to a customer's business. As a result, our customers may rely on the effective performance of our software to a greater extent than the market for software products generally. Despite internal testing and testing by current and potential customers, new products or enhancements may contain undetected errors or performance problems that are discovered only after a product has been installed and used by customers. Errors or performance problems could cause delays in product introduction and shipments or could require design modifications, either of which could lead to a loss in or delay of revenue. These problems could cause a diversion of development resources, harm our reputation or result in increased service or warranty costs, or require the payment of monetary damages, any of which could harm our business, operating results and financial condition. While our license agreements with customers typically contain provisions designed to limit our exposure to potential product liability claims, it is possible that such limitation of liability provisions may not be effective under the laws of certain jurisdictions. Our stock price has been and may continue to be volatile causing fluctuations in the market price of our stock, which would impact shareholder value. The trading price of our common stock has fluctuated in the past and is subject to significant fluctuations in response to the following factors, among others, some of which are beyond our control: o variations in quarterly operating results; o fluctuations in our order levels; o changes in earnings estimates by analysts; o announcements of technological innovations or new products or product enhancements by us or our competitors; o key management changes; o changes in joint marketing and development programs; o developments relating to patents or other intellectual property rights or disputes; o developments in our relationships with our customers, resellers and suppliers; o our announcements of significant contracts, acquisitions, strategic partnerships or joint ventures; o general conditions in the software and computer industries; o fluctuations in general stock market prices and volume, which are particularly common among highly volatile securities of Internet and software companies; and o other general economic and political conditions. In recent months, the stock market, in general, has experienced extreme price and volume fluctuations that have affected the market price for many companies in industries similar to ours. Some of these fluctuations have been unrelated to the operating performance of the affected companies. These market fluctuations may decrease the market price of our common stock in the future. We depend on a single source for certain hardware components and revenue related to these products could be at risk if we were unable to obtain inventory. Certain components for the Company's proprietary 12-inch OSARs are available only from a single source. Any inability to obtain components in the amounts needed on a timely basis could result in delays in product shipments that could have an adverse effect on the Company's operating results. The Company has qualified 5 1/4-inch optical storage and retrieval devices from an alternative source which could be utilized by the Company's customers in the event of any interruptions in the delivery of components for the Company's own OSAR product. Acquisitions of companies or technologies may result in disruptions to our business and diversion of management attention, which could cause our financial performance to suffer. As part of our business strategy, we frequently evaluate strategic acquisition opportunities. For example, on April 2, 2002, we acquired certain assets and assumed certain liabilities of eGrail, Inc., a Web content management company, for a purchase price of $9.0 million in cash. We anticipate that our future growth may depend in part on our ability to identify and acquire complementary businesses, technologies or product lines. Acquisitions involve significant risks and could divert management's attention from the day-to-day operations of our ongoing business. Additionally, such acquisitions may include numerous other risks, including, but not limited to the following: o difficulties in the integration of the operations, products and personnel of the acquired companies; o the incurrence of debt; o liabilities and risks that are not known or identifiable at the time of the acquisition; o difficulties in retaining the acquired company's customer base; and o the potential loss of key personnel of the acquired company. 25 If we fail to successfully manage future acquisitions or fully integrate future acquired businesses, products or technologies with our existing operations, we may not receive the intended benefits of the acquisitions and such acquisitions may harm our business and financial results. Item 3. Quantitative and Qualitative Disclosures about Market Risk Interest Rate Risk Our exposure to market rate risk for changes in interest rates relates primarily to our investment portfolio. We have not used derivative financial instruments in our investment portfolio. We place our investments with high-quality issuers and, by policy, limit the amount of credit exposure to any one issuer. We protect and preserve our invested funds by limiting default, market and reinvestment risk. Our investments in marketable securities consist primarily of high-grade corporate and government securities with maturities of less than three years. Investments purchased with an original maturity of three months or less are considered to be cash equivalents. We classify all of our investments as available-for-sale. Available-for-sale securities are carried at fair value, with unrealized gains and losses, net of tax, reported in a separate component of stockholders' equity. Average maturity of our investment portfolio is 4.5 months; therefore the movement of interest rates should not have a material impact on our balance sheet or income statement. The following table provides information about our cash and cash equivalents and our investment portfolio at September 30, 2002 (dollars in thousands): Weighted Average Portfolio Balance Yield Cash and Equivalents-Domestic $ 52,793 1.79% Cash and Equivalents-International 48,669 2.97% Short Term Municipals - Taxable 8,089 2.03% Commercial Paper 2,996 1.93% Corporate 7,249 2.38% Governments/Agencies 56,521 2.38% Total $ 176,317 2.37% The contractual maturities of investments at September 30, 2002 are shown below. Actual maturities may differ from contractual maturities because the issuer of the securities may have the right to repurchase such securities. The Company classifies short-term investments in current assets as all such investments are available for current operations. (In thousands) Estimated Cost Fair Value Debt Securities Due in one year or less: Short-term munis-taxable $ 5,751 $ 5,752 Commercial paper 2,996 2,996 Corporate 3,535 3,536 Governments/Agencies 34,381 34,442 Due in one to three years: Taxable Munis 2,334 2,337 Commercial Paper - - Corporate 3,699 3,714 Government/Agencies 22,054 22,078 Total $ 74,750 $ 74,855 26 Foreign Currency Fluctuations and Inflation Our performance can be affected by changes in foreign currency values relative to the U.S. dollar in relation to the Company's revenue and operating expenses. As of September 30, 2002, we had forward foreign exchange contracts outstanding totaling approximately $14,590,485 in nine currencies. These contracts were opened on the last business day of the quarter and mature within three months. Cumulative other comprehensive loss decreased $5.2 million for the nine months ended September 30, 2002 due to unrealized foreign currency translation gains resulting from the strengthening of the euro against the U.S. dollar during the second quarter of 2002. Management believes that inflation has not had a significant impact on the prices of our products, the cost of our materials, or our operating results for the three and nine months ended September 30, 2002 and 2001. Item 4. Controls and Procedures (a) We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in our reports under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. In designing and evaluating the disclosure controls and procedures, management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives, and management necessarily was required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Within 90 days prior to the date of this report, we carried out an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures. Based on the foregoing, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective. (b) Changes in internal controls. There were no significant changes in our internal controls or in other factors that could significantly affect our internal controls subsequent to the date of the evaluation. PART II. OTHER INFORMATION Item 1. Legal Proceedings See Notes to Consolidated Financial Statements. Item 6. Exhibits and Reports on Form 8-K (a) Exhibits The list of exhibits contained in the accompanying Index to Exhibits is herein incorporated by reference. (b) Reports on Form 8-K On August 14, 2002, the Registrant filed a report on Form 8-K relating to the Registrant's Regulation FD Disclosure and Certifications of the Chief Executive Officer and Chief Financial Officer. 27 SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. FILENET CORPORATION November 13, 2002 Date By: /s/ Sam M. Auriemma Sam M. Auriemma, Senior Vice President, Finance (Principal Financial and Accounting Officer) and Chief Financial Officer 28 CERTIFICATION I, Lee D. Roberts, Chief Executive Officer, certify that: 1. I have reviewed this quarterly report on Form 10-Q of FileNET Corporation; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent function): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. November 13, 2002 Date /s/ Lee D. Roberts Lee D. Roberts Chief Executive Officer 29 CERTIFICATION I, Sam M. Auriemma, Chief Financial Officer, certify that: 1. I have reviewed this quarterly report on Form 10-Q of FileNET Corporation; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent function): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. November 13, 2002 Date /s/ Sam M. Auriemma Sam M. Auriemma Chief Financial Officer 30 Index to Exhibits Exhibit No. Exhibit Description 3.1* Restated Certificate of Incorporation, as amended (filed as Exhibit 3.1 to Registrant's Form S-4 filed on January 26, 1996; Registration No. 333-00676). 3.1.1* Certificate of Amendment of Restated Certificate of Incorporation (filed as Exhibit 3.1.1 to Registrant's Form S-4 filed on January 26, 1996; Registration No. 333-00676). 3.2* Bylaws (filed as Exhibit 3.2 of the Registrant's registration statement on Form S-1, filed on July 21, 1987; Registration No. 33-15004). 4.1* Form of certificate evidencing Common Stock (filed as Exhibit 4.1 to Registrant's registration statement on Form S-1, filed on July 21, 1987; Registration No. 33-15004). 4.2* Rights Agreement, dated as of November 4, 1988 between FileNET Corporation and the First National Bank of Boston, which includes the form of Rights Certificate as Exhibit A and the Summary of Rights to Purchase Common Shares as Exhibit B (filed as Exhibit 4.2 to Registrant's registration statement on Form S-4 filed on January 26, 1996; Registration No. 333-00676). 4.3* Amendment One dated July 31, 1998 and Amendment Two dated November 9, 1998 to Rights Agreement dated as of November 4, 1988 between FileNET Corporation and BANKBOSTON, N.A. formerly known as The First National Bank of Boston (filed as Exhibit 4.3 to Registrant's Quarterly Report on Form 10-Q for the quarter ended September 30, 1998). 4.4* Amendment Three dated November 30, 2001 to Rights Agreement dated as of November 4, 1988 between FileNET Corporation and Equiserve Trust Company, N.A., successors to BANKBOSTON, N.A. (filed as Exhibit 4.4 to Registrant's Annual Report on Form 10-K filed for the year ended December 31, 2001). 10.1* Second Amended and Restated Credit Agreement (Multi-currency) by and between the Registrant and Bank of America National Trust and Savings Association dated June 30, 1999, effective June 30, 1999 (filed as Exhibit 10.1 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 1999) as amended by a Waiver and First Amendment to Credit Agreement dated as of June 29, 2001 and by a letter amendment dated as of April 5, 2002. 10.1.1* Waiver and First Amendment to Credit Agreement (Multi-currency) by and between the Registrant and Bank of America, N.A., formerly known as Bank of America National Trust and Savings Association, dated June 29, 2001, effective June 29, 2001 (filed as Exhibit 10.1 to Registrant's Annual Report on Form 10-K filed for the year ended December 31, 2001). 10.1.2* Letter amendment dated as of April 5, 2002 and Third Amendment to Credit Agreement (Multi-currency) by and between the Registrant and Bank of America, N.A., dated as of June 28, 2002 (filed as Exhibit 10.1.2 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2002). 10.2*+ Amended and Restated 1995 Stock Option Plan of FileNET (filed as Exhibit 99.1 to Registrant's registration statement on Form S-8 filed on October 15, 2001; Registration No. 333-71598). 10.3*+ Second Amended and Restated 1986 Stock Option Plan of FileNET Corporation, together with the forms of Incentive Stock Option Agreement and Non-Qualified Stock Option Agreement (filed as Exhibits 4(a), 4(b) and 4(c), respectively, to the Registrant's registration statement on Form S-8, filed on June 10, 1992; Registration No. 33-48499), the first Amendment thereto (filed as Exhibit 4(d) to the Registrant's registration statement on Form S-8, filed on October 4, 1993; Registration No. 33-69920), and the Second Amendment thereto (filed as Appendix A to the Registrant's Definitive Proxy Statement on Schedule 14A for the Registrant's 1994 Annual Meeting of Stockholders, filed on April 29, 1994). 10.4*+ Non-Statutory Stock Option Agreement (with Notice of Grant of Stock Option and Special Addendum) between Registrant and Mr. Lee Roberts (filed as Exhibit 99.17 to Registrant's registration statement on Form S-8 filed on August 20, 1997). 10.5*+ Non-Statutory Stock Option Agreement (with Notice of Grant of Stock Option and Special Addendum) between Registrant and Mr. Ron Ercanbrack (filed as Exhibit 99.19 to Registrant's registration statement on Form S-8 filed on August 20, 1997). 10.6*+ Amended and Restated FileNET Corporation 1998 Employee Stock Purchase Plan (filed as Appendix B to Registrant's Definitive Proxy Statement on Schedule 14A, for the Registrant's 2002 Annual Meeting of Stockholders, filed on April 18, 2002). 10.7*+ FileNET Corporation International Employee Stock Purchase Plan (filed as Appendix C to Registrant's Definitive Proxy Statement on Schedule 14A, for the Registrant's 2002 Annual Meeting of Stockholders, filed on April 18, 2002). 31 10.8* Lease between the Registrant and C. J. Segerstrom and Sons for the headquarters of the Company, dated September 1, 1999 (filed as Exhibit 10.23 to Registrant's Quarterly Report on Form 10-Q for the quarter ended September 30, 1999). 10.9* Asset Purchase Agreement between the Registrant and Application Partners, Inc. dated May 18, 2000 (filed as Exhibit 10.24 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2000). 10.10*+ Written Compensation Agreement and Non-Statutory Stock Option Agreement (with Notice of Grant of Stock Option and Special Addendum) between Registrant and Mr. Sam Auriemma (filed as Exhibit 99.1 and 99.2 to Registrant's registration statement on Form S-8, filed on April 20, 2001; Registration No. 333-59274). 10.11* Asset Purchase Agreement dated April 2, 2002 by and between 3565 Acquisition Corporation and eGrail, Inc. (filed as Exhibit 10.1 to Registrant's Current Report on Form 8-K, filed on April 12, 2002). 10.12*+ Secured Promissory Note between Registrant and Mr. Lee D Roberts dated June 14, 2002 (filed as Exhibit 10.12 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2002). 10.13*+ Option Exchange Agreement between Registrant and Mr. Ron L. Ercanbrack, dated May 22, 2002, together with form of Incentive Stock Option Agreement and Grant Notice. (filed as Exhibit 10.13 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2002). 10.14*+ The 2002 Incentive Award Plan, as approved by stockholders at the Registrant's Annual Meeting on May 22, 2002, together with the forms of Incentive Option Agreement and Non-Qualified Stock Option Agreement for Independent Directors (filed as Exhibit 10.14 to Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2002). 10.14.1+ Amended Form of 2002 Incentive Award Plan Incentive Option Agreement (with Notice of Grant of Stock Option). 10.14.2+ Amended Form of 2002 Incentive Award Plan Non-qualified Stock Option Agreement for Independent Directors (with Notice of Grant of Stock Option). * Incorporated herein by reference + Management contract, compensatory plan or arrangement 32 Exhibit 10.14.1 Effective as of 2002 2002 STOCK OPTION AGREEMENT TERMS AND CONDITIONS These Terms and Conditions constitute a part of the Stock Option Agreement, concerning certain Options granted by FileNET Corporation, a Delaware corporation hereinafter referred to as "Company," to the grantee of the Company (or a Subsidiary of the Company) listed on the Notice of Grant, hereinafter referred to as "Optionee." These Terms and Conditions and the Notice of Grant are collectively referred to as the "Agreement." WHEREAS, the Company wishes to afford the Optionee the opportunity to purchase shares of its $0.01 par value Common Stock; WHEREAS, the Company wishes to carry out The 2002 Incentive Award Plan of FileNET Corporation, as the same may be amended from time to time (the "Plan") (the terms of which are hereby incorporated by reference and made a part of this Agreement); and WHEREAS, the Administrator under the Plan has determined that it would be to the advantage and best interest of the Company and its stockholders to grant the Option provided for herein to the Optionee as an inducement to enter into or remain in the service of the Company or a Subsidiary of the Company and as an incentive for increased efforts during such service, and has advised the Company thereof and instructed the undersigned officers to issue said Option. NOW, THEREFORE, in consideration of the mutual covenants herein contained and other good and valuable consideration, receipt of which is hereby acknowledged, the parties hereto do hereby agree as follows: ARTICLE I. DEFINITIONS Whenever the following terms are used in this Agreement, they shall have the meaning specified below unless the context clearly indicates to the contrary. The masculine pronoun shall include the feminine and neuter, and the singular the plural, where the context so indicates. Capitalized terms used but not defined in this Agreement shall have the meaning ascribed to such terms in the Plan. Section 1.1. Cause "Cause" shall mean: (i) Optionee's commission of any act of theft, fraud, embezzlement or dishonesty; or (ii) Optionee's willful or intentional misconduct adversely affecting the business or affairs of the Company or any Subsidiary; or (iii) Optionee's unauthorized use or disclosure of confidential information or trade secrets of the Company or any Subsidiary. The foregoing definition shall not be deemed to be inclusive of all acts or omissions that the Company or any Subsidiary may consider as grounds for the dismissal or discharge of any Optionee. ARTICLE II. GRANT OF OPTION Section 2.1. Grant of Option Effective as of the date set forth on the Notice of Grant, the Company irrevocably grants to the Optionee the option to purchase any part or all of the aggregate number of shares of its Common Stock set forth on the Notice of Grant, all upon the terms and conditions set forth in this Agreement (the "Option"). Section 2.2. Purchase Price The purchase price of the shares of Common Stock covered by the Option is set forth on the Notice of Grant, and shall not be subject to commission or other charge. Section 2.3. Consideration to Company In consideration of the granting of this Option by the Company, the Optionee agrees to render faithful and efficient services to the Company or its any Subsidiary, with such duties and responsibilities as the Company or any Subsidiary shall from time to time prescribe, for a period of at least one (1) year from the date this Option is granted. ARTICLE III. PERIOD OF EXERCISABILITY Section 3.1. Commencement of Exercisability The Option shall become exercisable in the time and manner set forth on the Notice of Grant. Except as otherwise may be provided by the Administrator, no portion of the Option that is unexercisable at Termination of Employment shall thereafter become exercisable. Section 3.2. Duration of Exercisability The installments provided for in Section 3.1 are cumulative. Each such installment that becomes exercisable pursuant to Section 3.1 shall remain exercisable until it becomes unexercisable under Section 3.3. 2 Section 3.2.1. Expiration of Option Except to the extent otherwise set forth in any severance, change in control or employment agreement (see section 5.8), if applicable, the Option may not be exercised to any extent by anyone after the first to occur of the following events: (a) The expiration of ten (10) years from the date the Option was granted, as set forth on the Notice of Grant; (b) The time of the Optionee's Termination of Employment for Cause; (c) The expiration of three (3) months from the date of the Optionee's Termination of Employment by reason of his retirement, resignation or termination of his employment not for Cause, unless the Optionee dies within said three-month period; (d) The expiration of one (1) year from the date of the Optionee's Termination of Employment by reason of his disability; (e) The expiration of one (1) year from the date of the Optionee's death; or (f) The effective date of a Corporate Transaction, unless the successor corporation or a parent or subsidiary of the successor corporation assumes or substitutes the Option as described in Section 3.5. At least fifteen (15) days prior to the effective date of a Corporate Transaction as to which the successor corporation or a parent or subsidiary of the successor corporation does not assume or substitute the Option, the Administrator shall give the Optionee notice of such event if the Option has then neither been fully exercised nor become unexercisable under this Section 3.3. Section 3.3. Special Tax Consequences The Optionee acknowledges that, to the extent that the aggregate fair market value of stock with respect to which "incentive stock options" (within the meaning of Section 422 of the Code, but without regard to Section 422(d) of the Code), including all or such portion of the Option elected by the Optionee to be treated as an incentive stock option, are exercisable for the first time by the Optionee during any calendar year (under the Plan and all other incentive stock option plans of the Company and any Subsidiary of the Company) exceeds $100,000, such options shall be treated for all purposes as not qualifying under Section 422 of the Code and therefore shall be subject to taxation as non-qualified options. The Optionee further acknowledges that the rules set forth in the preceding sentence shall be applied by taking options into account in the order in which they were granted. For purposes of these rules, the fair market value of stock shall be determined as of the time the option with respect to such stock option is granted. Section 3.4. Acceleration of Option (a) This Option, to the extent outstanding at the time of a Corporate Transaction, but not otherwise fully exercisable, shall automatically accelerate so that this Option shall, immediately prior to the effective date of the Corporate Transaction, become exercisable for 3 all of the Option Shares at the time subject to this Option and may be exercised for any or all of those Option Shares as fully-vested shares of Common Stock. No such acceleration of this Option, however, shall occur if and to the extent this Option is, in connection with the Corporate Transaction: (i) to be assumed by the successor corporation (or parent or subsidiary thereof) or to be substituted with a comparable right to purchase or receive, for each share of optioned stock subject to the Option immediately prior to the Corporate Transaction, the consideration (whether stock, cash, or other securities or property) received in the Corporate Transaction by holders of Common Stock for each share held on the effective date of the transaction; or (ii) to be replaced with a cash incentive program of the successor corporation which preserves the spread existing on the Option shares at the time of the Corporate Transaction (the excess of the Fair Market Value of such Option shares over the aggregate exercise price payable for those shares, appropriately adjusted) and provides for subsequent pay-out in accordance with the Option exercise schedule. The determination of Option comparability under clause shall be made by the Plan Administrator, and such determination shall be final, binding and conclusive. (b) Immediately following the Corporate Transaction, this Option shall terminate and cease to be outstanding, except to the extent assumed or substituted by the successor corporation (or parent or subsidiary thereof) in connection with the Corporate Transaction. (c) If this Option is assumed in connection with the Corporate Transaction, then this Option shall be appropriately adjusted, immediately after such Corporate Transaction, to apply to the number of and class of securities which would have been issuable to the Optionee in consummation of such Corporate Transaction had the Option been exercised immediately prior to such Corporate Transaction, and appropriate adjustments shall also be made to the exercise price; provided, that the aggregate exercise price shall remain the same. (d) This Agreement shall not in any way affect the right of the Corporation to adjust, reclassify, reorganize or otherwise change its capital or business structure or to merge, consolidate, dissolve, liquidate or sell or transfer all or any part of its business or assets. ARTICLE IV. EXERCISE OF OPTION Section 4.1. Person Eligible to Exercise (a) Except as provided in Section 4.1(b), during the lifetime of the Optionee, only he or she may exercise the Option (or any portion thereof), unless it has been disposed of with the consent of the Committee pursuant to a DRO. After the death of the Optionee, any exercisable portion of the Option may, prior to the time when such portion becomes unexercisable under Section 3.3, be exercised by his or her personal representative or by any person empowered to do so under the deceased Optionee's will or under the then applicable laws of descent and distribution. 4 (b) Notwithstanding Section 4.1(a), with the consent of the Administrator, the Optionee may transfer the Option to any one or more Permitted Transferees, subject to the following terms and conditions: (i) the Option shall not be assignable or transferable by the Permitted Transferee other than by will or the laws of descent and distribution; (ii) the Option shall continue to be subject to all the terms and conditions of the Option as applicable to the Optionee (other than the ability to further transfer the Option); and (iii) the Optionee and the Permitted Transferee execute any and all documents requested by the Administrator, including, without limitation documents to (A) confirm the status of the transferee as a Permitted Transferee, (B) satisfy any requirements for an exemption for the transfer under applicable federal and state securities laws and (C) evidence the transfer. Section 4.2. Partial Exercise (a) Any exercisable portion of the Option or the entire Option, if then wholly exercisable, may be exercised in whole or in part at any time prior to the time when the Option or portion thereof becomes unexercisable under Section 3.3. Section 4.3. Manner of Exercise The Option, or any exercisable portion thereof, may be exercised solely by delivery to the Secretary of the Company or his or her designee of all of the following prior to the time when the Option or such portion becomes unexercisable under Section 3.3: (a) A notice complying with the applicable rules established by the Administrator stating that the Option, or a portion thereof, is exercised; (b) Such representations and documents as the Administrator, in its absolute discretion, deems necessary or advisable to effect compliance with all applicable provisions of the Securities Act and any other federal or state securities laws or regulations. The Administrator may, in its absolute discretion, also take whatever additional actions it deems appropriate to effect such compliance including, without limitation, placing legends on share certificates and issuing stop-transfer notices to agents and registrars; (c) In the event that the Option shall be exercised pursuant to Section 4.1 by any person or persons other than the Optionee, appropriate proof of the right of such person or persons to exercise the Option; (d) Full cash payment to the Company for the shares with respect to which the Option, or portion thereof, is exercised. However, the Administrator may, in its discretion, (i) allow a delay in payment up to 30 days from the date the Option, or portion thereof, is exercised; (ii) allow payment, in whole or in part, through the delivery of shares of Common Stock which have been owned by the Optionee for at least six months, duly endorsed for transfer to the Company with a 5 Fair Market Value on the date of delivery equal to the aggregate exercise price of the Option or exercised portion thereof; (iii) allow payment, in whole or in part, through the surrender of shares of Common Stock then issuable upon exercise of the Option having a Fair Market Value on the date of Option exercise equal to the aggregate exercise price of the Option or exercised portion thereof; (iv) allow payment, in whole or in part, through a broker cashless exercise procedure whereby the Optionee delivers a notice that the Optionee has placed a market sell order with a broker with respect to shares of Common Stock then issuable upon exercise of the Option, and that the broker has been directed to pay a sufficient portion of the net proceeds of the sale to the Company in satisfaction of the Option exercise price, and payment of such proceeds is made to the Company upon settlement of such sale; or (v) allow payment through any combination of the consideration provided in the foregoing subparagraphs (ii), (iii) and (iv). The Administrator may also permit other forms of payment in its discretion as authorized by the Plan; and (e) The receipt by the Company of full payment for such shares, including payment of any applicable withholding tax, which in the discretion of the Administrator may be in the form of consideration used by the Optionee to pay for such shares under Section 4.3(d). Section 4.4. Conditions to Issuance of Stock Certificates. The Company shall not be required to issue or deliver any certificate or certificates for shares of stock purchased upon the exercise of any Option or portion thereof prior to fulfillment of all of the following conditions: (a) The admission of such shares to listing on all stock exchanges on which such class of stock is then listed; (b) The completion of any registration or other qualification of such shares under any state or federal law, or under the rulings or regulations of the Securities and Exchange Commission or any other governmental regulatory body which the Administrator shall, in its absolute discretion, deem necessary or advisable; (c) The obtaining of any approval or other clearance from any state or federal governmental agency which the Administrator shall, in its absolute discretion, determine to be necessary or advisable; and (d) The lapse of such reasonable period of time following the exercise of the Option as the Administrator may establish from time to time for reasons of administrative convenience. Section 4.5 Rights as Stockholder The holder of the option shall not have any stockholder rights with respect to the shares of common stock purchasable upon exercise of the option until such person shall have exercised the option, paid the exercise price and applicable taxes, satisfies all other conditions of exercise and become a holder of record of the purchased shares. 6 ARTICLE V. OTHER PROVISIONS Section 5.1. Administration The Administrator shall have the power to interpret the Plan and this Agreement and to adopt such rules for the administration, interpretation and application of the Plan as are consistent therewith and to interpret or revoke any such rules. All actions taken and all interpretations and determinations made by the Administrator in good faith shall be final and binding upon the Optionee, the Company and all other interested persons. No member of the Administrator shall be personally liable for any action, determination or interpretation made in good faith with respect to the Plan or the Option. In its absolute discretion, the Board may at any time and from time to time exercise any and all rights and duties of the Administrator under this Plan except with respect to matters which under Rule 16b-3 or Section 162(m) of the Code, or any regulations or rules issued thereunder, are required to be determined in the sole discretion of the Administrator. Section 5.2. Option Not Transferable Except as provided in Section 4.1(b), neither the Option nor any interest or right therein or part thereof shall be liable for the debts, contracts or engagements of the Optionee or his successors in interest or shall be subject to disposition by transfer, alienation, anticipation, pledge, encumbrance, assignment or any other means whether such disposition be voluntary or involuntary or by operation of law by judgment, levy, attachment, garnishment or any other legal or equitable proceedings (including bankruptcy), and any attempted disposition thereof shall be null and void and of no effect; provided, however, that this Section 5.2 shall not prevent transfers by will or by the applicable laws of descent and distribution or, with the consent of the Committee, pursuant to a DRO. Section 5.3. Shares to Be Reserved The Company shall at all times during the term of the Option reserve and keep available such number of shares of stock as will be sufficient to satisfy the requirements of this Agreement. Section 5.4 Notices Any notice to be given under the terms of this Agreement to the Company shall be addressed to the Company in care of its Secretary, and any notice to be given to the Optionee shall be addressed to him at the address of record given on the Notice of Grant or to any updated address provided by the Optionee. By a notice given pursuant to this Section 5.4, either party may hereafter designate a different address for notices to be given to him. Any notice that is required to be given to the Optionee shall, if the Optionee is then deceased, be given to the Optionee's personal representative if such representative has previously informed the Company of his status and address by written notice under this Section 5.4. 7 Section 5.5 Titles Titles are provided herein for convenience only and are not to serve as a basis for interpretation or construction of this Agreement. Section 5.6 Construction This Agreement shall be administered, interpreted and enforced under the laws of the State of California, without resort to that State's conflict-of-laws rules. Section 5.7 Conformity to Securities Laws The Optionee acknowledges that the Plan and this Agreement are intended to conform to the extent necessary with all provisions of the Securities Act and the Exchange Act and any and all regulations and rules promulgated by the Securities and Exchange Commission thereunder, including without limitation Rule 16b-3. Notwithstanding anything herein to the contrary, the Plan shall be administered, and the Option is granted and may be exercised, only in such a manner as to conform to such laws, rules and regulations. To the extent permitted by applicable law, the Plan and this Agreement shall be deemed amended to the extent necessary to conform to such laws, rules and regulations. Section 5.8 More Favorable Terms of Severance Programs Take Precedence To the extent the terms and conditions contained in any severance or change in control program, plan or agreement, or any employment agreement, with the Optionee provide more favorable terms for the Option then those set forth herein (including without limitation terms regarding accelerated vesting and extended exercise periods), the more favorable terms of any such severance or change in control program, plan or agreement or any employment agreement with the Optionee will control. Section 5.9 Data Privacy As a condition of the grant of the Option, Optionee consents to the collection, use, processing and transfer of personal data as described in this paragraph. Optionee understands that the Company and its Affiliates hold certain personal information about Optioneee, including Optionee's name, home address and telephone number, date of birth, social security number or global identification number, salary, nationality, job title, any shares of the Company stock or the Company positions held, details of all options or any other entitlement to shares awarded, canceled, exercised, vested, unvested or outstanding in Optionee's favor, for the purpose of managing and administering the Plan ("Data"). Optionee further understands that the Company and/or its Affiliates will transfer Data amongst themselves as necessary for the purpose of implementation, administration and management of Optionee's participation in the Plan, and that the Company and/or any of its Affiliates may each further transfer Data to any third parties assisting the Company in the implementation, administration and management of the Plan. Optionee understands that these recipients may be located in the United States, the European Economic Area, or elsewhere. Optionee authorizes them to receive, possess, use, retain and transfer the Data, in electronic or other form, for the purposes of implementing, administering and managing Optionee's participation in the Plan, 8 including any requisite transfer of such Data as may be required for the administration of the Plan and/or the subsequent holding of shares of stock on Optionee's behalf to a broker or other third party with whom Optionee may elect to deposit any shares of stock purchased under the Plan. Optionee understands that Optionee may, at any time, review Data, require any necessary amendments to it or withdraw the consents herein in writing by contacting the Secretary of the Company. Withdrawal of consent may, however, affect Optionee's ability to exercise or realize benefits from the Option. 9 FileNET Corporation ID: 95-3757924 Form of Notice of Grant of Stock Options and Option Agreement Employee Name Option Number: xxxxxxx Street Address Plan: xxxxxxx City, CA USA Zip Code Effective_______________, you have been granted a(n) [Incentive/Non-Qualified] Stock Option to buy _________ shares of FileNET Corporation (the Company) stock at $____________ per share. The total option price of the shares granted is $_______________. Shares in each period will become fully vested on the date shown. Shares Vest Type Full Vest Expiration xxx xxxxxxxxx xxxxxxxx xxxxxxxx xxx xxxxxxxxx xxxxxxxx xxxxxxxx By your signature and the Company's signature below, you and the Company agree that these options are granted under and governed by the terms and conditions of the 2002 Incentive Award Plan and the Option Agreement, all of which are located on and may be accessed via FileNET's Intranet, now. FileNET Corporation Date Employee Name Date Date: Time: 10 Exhibit 10.14.2 Effective as of 2002 FILENET CORPORATION NON-QUALIFIED 2002 STOCK OPTION AGREEMENT FOR INDEPENDENT DIRECTORS TERMS AND CONDITIONS These Terms and Conditions constitute a part of the Stock Option Agreement, concerning certain Options granted by FileNET Corporation, a Delaware corporation hereinafter referred to as "Corporation," to the director of the Corporation listed on the Notice of Grant, hereinafter referred to as "Optionee." These Terms and Conditions and the Notice of Grant are collectively referred to as the "Agreement." Recitals WHEREAS, the Corporation wishes to carry out The 2002 Incentive Award Plan of FileNET Corporation, as the same may be amended from time to time (the "Plan"), the terms of which are hereby incorporated by reference and made a part of this Agreement; and WHEREAS, in order to provide such directors with a meaningful incentive to continue to serve as members of the Corporation's Board, the Plan provides for the automatic grant to the Corporation's Independent Directors of Options to purchase the Corporation's common stock over the period of such director's Board service to the Corporation; and WHEREAS, the Optionee is an Independent Director of the Corporation; WHEREAS, all capitalized terms in this Agreement shall have the meaning assigned to them in the Plan. Agreement NOW, THEREFORE, in consideration of the mutual covenants herein contained and other good and valuable consideration, receipt of which is hereby acknowledged, the parties hereto do hereby agree as follows: 1. Grant of Option. The Corporation hereby irrevocable grants to Optionee, as of the grant date specifiedon the Notice of Grant (the "Grant Date"), a Non-Qualified Option to purchase up to the number of shares of the Corporation's Common Stock, par value $0.01 per share, specified on the Notice of Grant (the "Option"). The exercise price per share of Common Stock subject to the Option is set forth on the Notice of Grant, which is the average of the high and low selling price per share of Common Stock as of the Option Grant Date, and shall not be subject to commission or other charge. 2. Vesting. (a) The Option shall vest 25% per year on each of the first, second, third and fourth anniversary of the Option Grant Date, provided the Optionee continues as an Independent Director on each such anniversary. (b) Notwithstanding the foregoing: (i) in the event of Termination of Directorship due to death or Permanent Disability, the Option shall become automatically 100% vested and exercisable in full upon such date of Termination of Directorship; and (ii) in the event of a Change in Control or Corporate Transaction, the Option shall become automatically 100% vested and exercisable in full upon such Change in Control or upon the fifth day immediately preceding the consummation of such Corporate Transaction. (c) In no event shall any portion of the Option vest following Optionee's Termination of Directorship. (d) The vesting installments provided for in this Section 2 are cumulative. Each such installment that becomes exercisable shall remain exercisable until the Option terminates or expires under Section 3. 3. Option Term and Exercise Period. (a) The Option shall have a term of ten (10) years measured from the Option Grant Date and shall accordingly expire, and become unexercisable at the close of business on the Option expiration date specified on the Notice of Grant, subject to earlier termination in accordance with the following paragraph (b). (b) The Option shall terminate and may not be exercised to any extent by anyone as of the first to occur of the following events: (i) The expiration of ten (10) years from the Option Grant Date; or (ii) The expiration of twelve (12) months from the date of the Optionee's Termination of Directorship for any reason. (iii) The effective date of a Corporate Transaction, unless the Board waives this provision in connection with such transaction and such waiver is consistent with Rule 16b-3, or unless the Option is, in connection with such Corporate Transaction, either assumed by the successor or survivor 2 corporation (or parent or subsidiary thereof) or replaced with a comparable right with respect to share of the capital stock of the successor or survivor corporation (or parent or subsidiary thereof). (c) Upon the Termination of Directorship, the portion of the Option representing shares that are not at that time vested shall immediately terminate and cease to be outstanding. 4. Limited Transferability. (a) Except as may be permitted pursuant to paragraph (b) below, the Option shall be neither transferable nor assignable by Optionee other than by will or by the laws of descent and distribution and may be exercised during Optionee's lifetime only by Optionee. After the death of the Optionee, any exercisable portion of the Option may, prior to the time when such portion terminates and becomes unexercisable under Section 3, be exercised by his or her personal representative or by any person empowered to do so under the deceased Optionee's will or under the then applicable laws of descent and distribution. (b) Notwithstanding paragraph (a) above, the Option may be assigned in whole or in part during Optionee's lifetime to the Optionee's spouse in accordance with the terms of a DRO, and, with the consent of the Administrator, the Optionee may transfer the Option to any one or more Permitted Transferees, subject to the following terms and conditions: (i) the Option shall not be assignable or transferable by the Permitted Transferee or such spouse other than by will or the laws of descent and distribution; (ii) the Option shall continue to be subject to all the terms and conditions of the Option as applicable to the Optionee (other than the ability to further transfer the Option); and (iii) the Optionee and the Permitted Transferee or such spouse, as applicable, shall execute any and all documents requested by the Administrator, including, without limitation documents to (A) confirm the status of the transferee as a Permitted Transferee or the validity of the DRO, (B) satisfy any requirements for an exemption for the transfer under applicable federal and state securities laws, and (C) evidence the transfer. 5. Corporate Transaction. In the event of a Corporate Transaction, that portion of the Option representing shares that are not then vested shall automatically become 100% vested so that the Option shall, as of five days prior to the effective date of such Corporate Transaction, become exercisable in full. Effective as of the Corporate Transaction, this Option shall terminate and cease to be exercisable, except to the extent the Option is assumed by the successor or survivor corporation (or parent or subsidiary thereof) or replaced with a comparable right with respect to share of the capital stock of the successor or survivor corporation (or parent or subsidiary thereof) in such 3 Corporate Transaction, or unless the Board waives this provision in connection with such Corporate Transaction and such waiver is consistent with Rule 16b-3. 6. Change in Control. In the event of a Change in Control, that portion of the Option representing shares that are not vested shall automatically become 100% vested so that the Option shall, as of the effective date of such Change in Control, become exercisable in full. 7. Manner of Exercising Option. All or a portion of an exercisable Option shall be deemed exercised upon delivery of all of the following to the Secretary of the Company or his or her designee: (a) A notice complying with the applicable rules established by the Administrator stating that the Option, or a portion thereof, is exercised; (b) Such representations and documents as the Administrator, in its absolute discretion, deems necessary or advisable to effect compliance with all applicable provisions of the Securities Act and any other federal or state securities laws or regulations. The Administrator may, in its absolute discretion, also take whatever additional actions it deems appropriate to effect such compliance including, without limitation, placing legends on share certificates and issuing stop-transfer notices to agents and registrars; (c) In the event that the Option shall be exercised pursuant to Section 4 by any person or persons other than the Optionee, appropriate proof of the right of such person or persons to exercise the Option; (d) Full cash payment to the Company for the shares with respect to which the Option, or portion thereof, is exercised. However, the Administrator may, in its discretion, (i) allow payment, in whole or in part, through the delivery of shares of Common Stock which have been owned by the Optionee for at least six months, duly endorsed for transfer to the Company with a Fair Market Value on the date of delivery equal to the aggregate exercise price of the Option or exercised portion thereof; (ii) allow payment, in whole or in part, through the surrender of shares of Common Stock then issuable upon exercise of the Option having a Fair Market Value on the date of Option exercise equal to the aggregate exercise price of the Option or exercised portion thereof; (iii) allow payment, in whole or in part, through the delivery of property of any kind which constitutes good and valuable consideration; (iv) allow payment, in whole or in part, through a broker cashless exercise program whereby the Optionee delivers a notice that the Optionee has placed a market sell order with a broker with respect to shares of Common Stock then issuable upon exercise of the Option, and that the broker has been directed to pay a sufficient portion of the net proceeds of the sale to the Company in satisfaction of the Option exercise price, and such proceeds is then made to the Company upon settlement of such sale; or (v) allow payment through any combination of the consideration provided in the foregoing subparagraphs. The Administrator may also permit other forms of payment in its discretion as authorized by the Plan; and 4 (e) The receipt by the Company of full payment for such shares, including payment of any applicable withholding tax, which in the discretion of the Administrator may be in the form of consideration used by the Optionee to pay for such shares under Section 7. 8. Conditions to Issuance of Stock Certificates. The Company shall not be required to issue or deliver any certificate or certificates for shares of stock purchased upon the exercise of any Option or portion thereof prior to fulfillment of all of the following conditions: (a) The admission of such shares to listing on all stock exchanges on which such class of stock is then listed; (b) The completion of any registration or other qualification of such shares under any state or federal law, or under the rulings or regulations of the Securities and Exchange Commission or any other governmental regulatory body which the Administrator shall, in its absolute discretion, deem necessary or advisable; (c) The obtaining of any approval or other clearance from any state or federal governmental agency which the Administrator shall, in its absolute discretion, determine to be necessary or advisable; and (d) The lapse of such reasonable period of time following the exercise of the Option as the Administrator may establish from time to time for reasons of administrative convenience. 9. Stockholder Rights. The holder of the Option shall not have any stockholder rights with respect to the shares of Common Stock purchasable upon exercise of the Option until such person shall have exercised the Option, paid the exercise price and applicable taxes, satisfies all other conditions of exercise and become a holder of record of the purchased shares. 10. Adjustment in Option Shares. (a) Should any change be made to the Common Stock by reason of any stock split, stock dividend, recapitalization, combination of shares, exchange of shares or other change affecting the outstanding Common Stock as a class without the Corporation's receipt of consideration, or in the event of a Corporate Transaction or Change in Control, appropriate adjustments shall be made to (i) the number and/or class of securities subject to this Option and (ii) the exercise price in order to reflect such change and thereby preclude a dilution or enlargement of benefits hereunder. (b) This Agreement shall not in any way affect the right of the Corporation to adjust, reclassify, reorganize or otherwise change its capital or business structure or to merge, consolidate, dissolve, liquidate or sell or transfer all or any part of its business or assets. 5 11. Successors and Assigns. The provisions of this Agreement shall inure to the benefit of, and be binding upon, the Corporation and its successors and assigns and Optionee, Optionee's assigns and the legal representatives, heirs and legatees of Optionee's estate. 12. Notices. Any notice required to be given or delivered to the Corporation under the terms of this Agreement shall be in writing and addressed to the Corporation at its principal corporate offices attention Corporate Secretary. Any notice required to be given or delivered to Optionee shall be in writing and addressed to Optionee at the address of record indicated on the Notice of Grant or to any updated address provided by the Optionee. By a notice given pursuant to this Section 12, either party may hereafter designate a different address for notices to be given to him. Any notice that is required to be given to the Optionee shall, if the Optionee is then deceased, be given to the Optionee's personal representative if such representative has previously informed the Corporation of his status and address by written notice under this Section 12. 13. Construction. This Agreement and the Option evidenced hereby are made and granted pursuant to the automatic Option grant program in effect under the Plan and are in all respects limited by and subject to the applicable terms of the Plan. 14. Governing Law. The interpretation, performance and enforcement of this Agreement shall be governed by the laws of the State of California without resort to that State's conflict-of-laws rules. 15. Conformity to Securities Laws. The Optionee acknowledges that the Plan and this Agreement are intended to conform to the extent necessary with all provisions of the Securities Act and the Exchange Act and any and all regulations and rules promulgated by the Securities and Exchange Commission thereunder, including without limitation Rule 16b-3. Notwithstanding anything herein to the contrary, the Plan shall be administered, and the Option is granted and may be exercised, only in such a manner as to conform to such laws, rules and regulations. To the extent permitted by applicable law, the Plan and this Agreement shall be deemed amended to the extent necessary to conform to such laws, rules and regulations. 16. Data Privacy Consent. As a condition of the grant of the Option, Optionee consents to the collection, use, processing and transfer of personal data as described in this paragraph. Optionee understands that the Company and its Affiliates hold certain personal information about Optioneee, including Optionee's name, home address and telephone number, date of birth, social security number or global identification number, salary, nationality, job title, any shares of the Company stock or the Company positions held, details of all options or any other entitlement to shares awarded, canceled, exercised, vested, unvested or outstanding in Optionee's favor, for the purpose of managing and administering the Plan ("Data"). Optionee further understands that the Company and/or its Affiliates will transfer Data amongst themselves as necessary for the purpose of implementation, administration and management of Optionee's participation in the Plan, and that the Company and/or any of its Affiliates may each further 6 transfer Data to any third parties assisting the Company in the implementation, administration and management of the Plan. Optionee understands that these recipients may be located in the United States, the European Economic Area, or elsewhere. Optionee authorizes them to receive, possess, use, retain and transfer the Data, in electronic or other form, for the purposes of implementing, administering and managing Optionee's participation in the Plan, including any requisite transfer of such Data as may be required for the administration of the Plan and/or the subsequent holding of shares of stock on Optionee's behalf to a broker or other third party with whom Optionee may elect to deposit any shares of stock purchased under the Plan. Optionee understands that Optionee may, at any time, review Data, require any necessary amendments to it or withdraw the consents herein in writing by contacting the Secretary of the Company. Withdrawal of consent may, however, affect Optionee's ability to exercise or realize benefits from the Option. 7 FileNET Corporation ID: 95-3757924 Form of Notice of Grant of Stock Options and Option Agreement Employee Name Option Number: xxxxxxx Street Address Plan: xxxxxxx City, CA USA Zip Code Effective_______________, you have been granted a(n) [Incentive/Non-Qualified] Stock Option to buy _________ shares of FileNET Corporation (the Company) stock at $____________ per share. The total option price of the shares granted is $_______________. Shares in each period will become fully vested on the date shown. Shares Vest Type Full Vest Expiration xxx xxxxxxxxx xxxxxxxx xxxxxxxx xxx xxxxxxxxx xxxxxxxx xxxxxxxx By your signature and the Company's signature below, you and the Company agree that these options are granted under and governed by the terms and conditions of the 2002 Incentive Award Plan and the Option Agreement, all of which are located on and may be accessed via FileNET's Intranet, now. FileNET Corporation Date Employee Name Date Date: Time: 8