================================================================================================================== UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 -------------------------------- FORM 10-K (Mark One) [ X ] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2001 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period for _____________ to _______________. Commission File No. 0-15997 FILENET CORPORATION (Exact name of Registrant as specified in its charter) Delaware 95-3757924 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 3565 Harbor Boulevard Costa Mesa, California 92626 (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (714) 327-3400 Securities Registered Pursuant to Section 12(b) of the act: Securities Registered Pursuant to Section 12(g) of the Act: Common Stock, $0.01 par value Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days: Yes [x] No [ ] Indicate by check mark whether the disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of the Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [x] Based on the closing sale price as of March 25, 2002, the aggregate market value of the 35,356,730 shares of voting stock of the Registrant held by non-affiliates of the Registrant on such day was $617,682,073. For purposes of such calculation, only executive officers, board members and beneficial owners of more than 10% of our outstanding common stock are deemed to be affiliates. The number of shares outstanding on the Registrant's common stock was 35,397,418 at March 25, 2002. DOCUMENTS INCORPORATED BY REFERENCE Portions of the Registrant's definitive proxy statement, to be delivered in connection with the Registrant's 2002 Annual Meeting of Stockholders, are incorporated by reference into Part III of this Report. ==================================================================================================================FILENET CORPORATION 2001 ANNUAL REPORT ON FORM 10-K For the Year Ended December 31, 2001 TABLE OF CONTENTS Page PART I Item 1. Business...................................................................................3 Item 2. Properties................................................................................14 Item 3. Legal Proceedings.........................................................................15 Item 4. Submission of Matters to a Vote of Security Holders.......................................16 PART II Item 5. Market for the Registrant's Common Stock and Related Stockholder Matters..................17 Item 6. Selected Financial Data...................................................................18 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations...........................................................................19 Item 8. Financial Statements and Supplementary Data...............................................28 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure...........................................................................28 PART III Item 10. Directors and Executive Officers of the Registrant.......................................29 Item 11. Executive Compensation...................................................................29 Item 12. Security Ownership of Certain Beneficial Owners and Management...........................29 Item 13. Certain Relationships and Related Transactions...........................................29 PART IV Item 14. Exhibits, Financial Statement Schedule, and Reports on Form 8-K..........................29 Signatures........................................................................................32 2 Forward-Looking Statements In addition to historical information, this Annual Report on Form 10-K contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 21E of the Securities Exchange Act of 1934, as amended, and Section 27A of the Securities Act of 1933, as amended, and is subject to the safe harbors created by those sections. These forward-looking statements involve risks and uncertainties, including those discussed herein and in the notes to our financial statements for the year ended December 31, 2001, certain sections of which are incorporated herein by reference as set forth in Items 7 and 8 of this report. The actual results that we achieve may differ materially from any forward-looking statements, which reflect management's opinions only as of the date hereof. We undertake no obligation to revise or publicly release the results of any revisions to these forward-looking statements. Readers should carefully review the section entitled "Risk Factors" and other documents we file from time to time with the Securities and Exchange Commission, including our Quarterly Reports on Form 10-Q to be filed by us in 2002. Our business, financial condition, operating results and prospects can be impacted by a number of factors, including but not limited to those set forth in the section entitled "Risk Factors" and elsewhere in this report, any one of which could cause our actual results to differ materially from recent results or from our anticipated future results. PART I Item 1. Business General FileNET Corporation was incorporated on July 30, 1982. FileNET Corporation develops, markets, and services Enterprise Content Management ("ECM"), Collaborative Commerce and Business Process Management ("BPM") software products and packaged eBusiness applications and solutions for selected vertical markets. Our market-leading ECM and collaborative commerce software products enable organizations to improve operational efficiency and leverage their content resources through the delivery of efficient, flexible, and scalable eBusiness process management solutions. By linking customers, business partners, suppliers, and employees, our software solutions help organizations increase productivity, customer satisfaction, and revenue. FileNET also offers highly skilled professional services for the implementation of these software solutions, as well as 24 x 7 technical support and services to our customers on a global basis. Markets And Customers FileNET offers a family of core technology software products under the brand names Panagon(TM)and Brightspire(TM) as well as packaged eBusiness applications for specific horizontal and vertical markets through our Acenza(TM) applications family. These products and applications enable users to automate business processes and manage associated content on an enterprise-wide basis, as well as within a collaborative environment that extends beyond a customer's enterprise. FileNET's customers consist mostly of Global 2000 organizations, including 80 of the Fortune 100, and are typically those enterprises and government agencies that have complex, mission-critical business processes that manage, store, and share electronic content. As of December 31, 2001, our installed base consisted of more than 3,600 customers worldwide. FileNET's software solutions are effective for a variety of applications such as mortgage loan servicing, customer relationship management, enterprise resource planning, insurance claims processing, regulatory compliance, accounts payable and receivable, and for any business operation that processes significant 3 amounts of electronic content in their day-to-day operations. Additionally, our software products address ad hoc business processes at the enterprise, departmental, and workgroup levels to improve overall enterprise productivity and integrate with industry-standard productivity and enterprise applications such as Lotus Notes, Microsoft Office, SAP, Siebel, and others. We market our products in more than 90 countries around the world through a direct sales force and through our ValueNET(R) business partner program. The ValueNET program brings together value-added resellers ("VARs"), independent software vendors, system ntegrators, consultants, service providers, and master VARs to deliver a broad range of solutions and services to our customers worldwide. Further, our strategic alliances with other industry leaders contribute to our efforts in product development, customer satisfaction, and worldwide market penetration. More than 350 firms operate under the ValueNET program and combine FileNET software products with vertical market-specific, value-added services and applications to provide turnkey solutions for customers. FileNET solutions are applicable in a wide variety of industries, however, historically, insurance, financial services, government, manufacturing, telecommunications, and utilities have been FileNET's key vertical markets FileNET's global customer support operation offers software maintenance and technical support services for our products worldwide. These technical support programs offer a wide range of services including the right to new versions of the majority of FileNET software, extended phone support coverage, on-site technical consultants, a technical account management program, and software development kit support. FileNET's professional services operation offers business and technical consulting services and training to both end-users of our products and to ValueNET partners. These professional services are marketed by our direct sales force and through the ValueNET business partner program, with a focus on FileNET centric enterprise system implementation and the delivery of eBusiness applications. Business Strategy Our objective is to build on our many strengths to be the leader in the ECM and related applications market. To achieve this objective, we intend to continue to aggressively invest in product development and introduction, differentiating ourselves through a rich suite of collaborative and BPM based vertical and horizontal applications that offer the most expansive ECM solution in the industry. We intend to continue to exploit our market leadership, expansive installed customer base, financial strengths, strong development capabilities, and substantial worldwide distribution and service network to deliver on this vision. Industry Segments and Geographic Information For the purposes of Statement of Financial Accounting Standards ("SFAS") No. 131, "Disclosures About Segments of an Enterprise and Related Information," we have provided a breakdown of our sales utilizing the management approach in Note 12 of the "Notes to Consolidated Financial Statements" under Item 8, "Financial Statements and Supplementary Data." Utilizing the management approach, we have categorized our sales by operating segments. A summary of our sales by geographic location is incorporated herein by reference from Note 12 of the "Notes to Consolidated Financial Statements" under Item 8, "Financial Statements and Supplementary Data." Backlog We typically ship our products within a short period of time after acceptance of orders, which is common in the computer software industry. 4 Software Products and Solutions Panagon The Panagon family of software offers a comprehensive and tightly integrated eProcess and Content Management application development platform. It's easy-to-use web browser interfaces, Application Programming Interfaces ("APIs"), and world-class server technology deliver a high-performance ECM solution. This integrated set of products allows an organization to manage business processes and associated electronic content via intranet, extranet or the Internet. Panagon software products are built around Panagon eProcess Services, an application development platform that integrates with each of the Panagon products to build specific eBusiness solutions. The Panagon product line includes the following software products: Panagon eProcess Services is a next-generation Web browser based, business process management product. eProcess Services enables an organization to create and manage high-volume, mission-critical business processes in a dynamic web environment. Our web-based user interface, built-in eProcess applications, Web server components, and XML architecture are easy to use and provide scalable connectivity of business processes for employees, business partners, and customers. Panagon Web Services combines a full-featured, web browser-based thin client, a comprehensive web-centric application development tool kit, and web server components, to support complex and mission critical eProcess and ECM business activities. This application provides a complete set of content management functionality, allowing users to check in, check out, search and browse, share, revise, and change properties for content stored in a Panagon repository, all from a web browser. Panagon Content Services is an ECM repository for creating, accessing, managing, securing, and dynamically updating business-critical electronic documents and content. Content Services allows a business to manage enterprise content from creation, to secure delivery, to revision and re-use. Panagon Web Publisher simplifies and automates web publishing operations for Internet, extranet, and intranet Web sites by providing indexing and automatic formatting for Microsoft Word and other native format documents that authors simply drag and drop to the appropriate Panagon repository folder. It eliminates virtually all HTML coding, dramatically reducing workloads for Webmasters, information technology staff, and Web publishers. Panagon Web Publisher can automatically update entire web sites and on-line, compound documents without manual intervention, avoiding problems with broken links and virtually eliminating out-of-date web content. Panagon WorkFlo(R) Services is our high-performance eProcess workflow engine. WorkFlo Services, combined with eProcess Services, enables customers to automate and access critical business processes and associated content. Panagon WorkFlo Services can be used to create applications that reflect the way business processes are performed, and is a critical enabling technology for the automation of business processes via the Web. It allows organizations to control and modify work processes to meet the needs of a dynamic business environment, and integrates the flow of information between software applications 5 within a company's business processes. Panagon WorkFlo Services supports multiple client, server and applications development environments, such as Java and COM, and integrates with leading business process reengineering products for reduced implementation time. Panagon Integrated Document Management ("IDM") Desktop is a unified Microsoft Windows client software application that allows users to view, manage, revise, share, and distribute content across an enterprise for ad hoc or mission critical use. Panagon IDM Desktop allows users to manage content directly from within Microsoft Office and Lotus Notes applications. Panagon Image Services is an image and object server that allows businesses to manage the high-speed acquisition, distribution, and access of content and objects of all types. Panagon Report Manager is an online statement and report management system. Panagon Report Manager allows organizations the ability to capture, store and access legacy print data streams within eBusiness applications by storing, accessing, mining, and analyzing computer-generated reports, statements and forms. Panagon Capture addresses document and content capture needs. Available in high-volume Capture Professional or small department Capture Desktop versions, Panagon Capture acquires digital and paper-based content into Panagon Image Services or Panagon Content Services for enterprise-wide use and online access. Panagon Document Warehouse(TM)for SAP software is a document and data archiving application certified by SAP, for use with the popular R/3 Enterprise Resource Planning ("ERP") application suite. Brightspire Brightspire is a powerful and customizable total business integration framework. The Brightspire software product line is applications-focused and enables organizations to easily define and re-use business logic while leveraging applications internal or external to the enterprise. Brightspire accelerates the development of applications such as eProcurement and collaborative selling, rapidly increasing the productivity of supply chains and expediting the sales cycle. Brightspire allows organizations to improve customer satisfaction and deliver a higher return on investment by effectively enabling collaborative commerce. The Brightspire product line includes the following components: Brightspire Process Engine is the process management component for design, execution and tracking of processes. It manages all processes and their associations with documents, data, and lifecycle information residing in the Content Engine and external applications. It also tracks and records the status of work in progress. Brightspire Content Engine provides an object-oriented, XML-based repository for storing digital business objects. It creates relationships between these objects and then manages their individual components and lifecycle. The Content Engine manages access to business objects across a distributed environment and maintains the information about the behavior, characteristics, and properties of these objects. The Content Engine also monitors the content and reacts to certain events, such as when they are updated. 6 Brightspire Enterprise Application Integration ("EAI") and B2Bi connects packaged applications, legacy systems and integration-specific software tools used to build custom solutions, from low-level transport technology to more complete, product-based integration solutions, allowing them to operate seamlessly together. Brightspire's business system integration also extends beyond the corporate firewall, allowing you to automate collaborative interactions with suppliers and customers over the Internet using standards such as EDI, XML and specific protocols such as RosettaNet. Brightspire can support B2Bi solutions that are custom-built, delivered through packaged products, or supported by an outsourced trading community. With these capabilities, Brightspire provides for visibility to enterprise-wide data, regardless of what application or database stores the information. It also provides the control needed to define, manage and track business processes independent of the enterprise applications that may be implemented. Brightspire Application Engine is a high-level developer's interface and is the foundation for custom applications, leveraging the flexibility of Java, SOAP, and XML. It links application programs to the Content and Process Engines, allowing these components to operate seamlessly together. This is a single control center for business logic, processes, information, and security, a unified interface for all applications. With this capability, one can build applications that integrate and communicate with different back-office applications, as well as with business partners' applications. Brightspire Workplace is an end-user application that provides a Web-based interface to Brightspire. It enables users to locate business content, initiate new transactions, check status and track a wide variety of processes and information objects across multiple object stores. Highly customizable and platform independent, Brightspire Workplace enables employees, partners and customers to manage work processes. Brightspire Workbench is a collection of Java applets designed for business analysts and administrators. Its design tools include: a Business Process Designer, a search and Search Template Designer, and a designer for defining publish templates. Also included are administrative tools such as a Process Tracker for tracking work in progress, a Process Administrator for managing work queues and work objects, and Site Preferences for setting user parameters. Brightspire Solution Templates are a set of predefined business objects and processes that can be applied to address specific industry scenarios, such as eProcurement. These solution templates integrate with other vertical applications. This enables customers to build repeatable solutions that can be deployed quickly, and realize a fast return on investment. Acenza eBusiness Applications The Acenza family of eBusiness applications is effective for linking people, process and content by providing management of business processes and associated content in a variety of specific horizontal and vertical industry sectors. Based on our Panagon and Brightspire core technologies, Acenza eBusiness applications streamline the business processes associated with acquiring and servicing customers and business partners across the Web. Acenza applications automate core front-office and back-office business processes and systems, externalize these business processes to the Web, and create and manage associated content using the latest Panagon and Brightspire products and technology. 7 The Acenza product family includes the following eBusiness applications: Acenza for Insurance enables insurance organizations to improve operational efficiency and customer service by delivering web-based business process management solutions. Acenza for Insurance provides the following capabilities: eliminates or reduces filing costs; provides efficient and accurate self-service that is customer friendly; improves workers' efficiency and utilization of their knowledge to reduce processing time and costs; improves customer satisfaction; and supports the rapid deployment of web-enabled claims, underwriting and policy administration operations, linking customers, agents/brokers, and employees in shared processes and content. Acenza for Insurance offers two applications: 1. Acenza Claims - allows customers to submit claims conveniently via the Web, phone, fax or email. 2. Acenza Underwriting and Policy Administration - allows applications, renewals, cancellations and reinstatements to be s ubmitted, along with the required documentation, via the Web and then forwarded directly to an underwriter for review and approval. Acenza Payables streamlines the accounts payable process, allowing accounting staff to handle more purchase transactions, quickly, easily, and accurately. Invoices presented in paper, fax or electronic form are captured, filed securely, and routed for data entry and approval automatically. A Web interface allows status checking and approval of invoices to be deployed cost-effectively across the enterprise and to business partners. Storage Management We also manufacture and market an Optical Storage and Retrieval ("OSAR") library product based on 12-inch, 30 gigabyte, optical disk technology for storage management of business critical content. Services, Support, And Manufacturing We operate service and support organizations on a global basis to provide both pre-sales and post-sales services to ensure successful implementation and customer satisfaction. Our worldwide Customer Service and Support organization provides comprehensive support capabilities including electronic and real-time phone support and global call tracking for customers and partners on support programs. Highly skilled and experienced systems engineers deliver consistent support coverage on multiple platforms with round-the-clock call handling. Our technical web site offers the ability to open cases, search our knowledge base and review related status reports. Support programs may be customized and enhanced with optional fee-based services. These options include after hours phone coverage, on-site technical consultants to assist with upgrades and FileNET installations, and FileNET Software Development Kit ("SDK") support for development teams building applications. For the second consecutive year, our Global Technical Response Centers in North America and Europe achieved certification under the prestigious Support Center Practices Certification program. This certification is an internationally recognized standard created by the Service and Support Professionals Association. 8 Our worldwide professional services organization provides consulting, development, architecture and other technical services to our licensed customers and training services. These services are provided through in-house employees and through a network of qualified partners. Our worldwide professional services organization understands the requirements for implementing an enterprise solution and offers a comprehensive methodology to install, integrate, customize and deploy our solutions. These services range from the management of large-scale implementations of our products to prepackaged standard services such as software installation. Our educational curriculum includes training courses for end users, application developers and system administrators through media-based and instructor-led training. Our manufacturing facilities in Costa Mesa, California and Dublin, Ireland, conduct software manufacturing and distribution, localization, integration, test and quality control. Research And Development We have made substantial investments in research and development, primarily through internal development activities, third party embedded technology and to a lesser extent, through technology acquisitions. Our development efforts use our ECM platform to deliver industry vertical applications and a next generation high throughput transaction oriented Collaborative Commerce platform. Our development efforts also seek to deliver "end to end" ECM capability in the market. Additionally, we embed third party software that enhances the functionality of our products through a variety of OEM agreements. Expenditures for research and development were $68.8 million, $57.9 million, and $54.3 million for the years ended December 31, 2001, 2000, and 1999, respectively. We expect to look for technology acquisitions that provide us with additional product know-how or domain knowledge where appropriate and will continue to embed third party products that enhance our product line. We intend to continue to invest significantly in internal development with a focus on developing new functionality in Business Process Management, Content Management and Collaborative Commerce applications that provide a richer competitive product offering to our customers. Competition The market for our products is highly competitive and competition is expected to intensify. We compete with a large number of eProcess, Web Content Management, eBusiness Applications, workflow and document imaging, and electronic document management companies. Numerous smaller software vendors also compete in each product area. We also experience competition from systems integrators who configure hardware and software into customized systems. Database vendors such as Oracle and IBM, messaging vendors and eCommerce vendors such as Broadvision, webMethods, and Art Technology Group may compete with us in the future. It is also possible that new competitors or alliances among competitors may emerge and rapidly acquire significant market share. We also expect that competition will increase as a result of software industry consolidations. We believe that the principal competitive factors affecting the market for our software products and services include vendor and product reputation, product quality, performance and price, the availability of software products on multiple platforms, product scalability, product integration with other enterprise applications, software functionality and features, software ease of use, and the quality of professional services, customer support services and training. The relative importance of each of these factors depends upon the specific customer involved. Certain of our competitors and potential competitors may have greater resources, larger sales and marketing teams, broader product lines and more experience developing Internet-based software than we do. Increased competition 9 may result in price reductions, reduced gross margins and loss of market share, any of which could have a material adverse effect on our business, financial condition or results of operations. Patents And Licenses We hold three patents for our OSAR product, two of which expire on July 11, 2004 and the third of which expires on August 4, 2004. We have one patent, which issued on January 8, 2002, directed to methods for balancing work flow load among multiple work flow systems, and one additional patent pending directed to methods of partitioning a workflow queue. We have also entered into non-exclusive license arrangements with a number of organizations, including IBM and Oracle, which permit us and our resellers to grant sublicenses to end users of our systems to use software developed by these third party vendors. Employees As of December 31, 2001, we had 1,749 full-time employees, of which 425 were employed in research and development, 484 in sales, 91 in marketing, 252 in education and professional services, 260 in customer support, 77 in operations, and 160 in administration. No employees are represented by labor unions, and we have never experienced a work stoppage. We believe that we enjoy good employee relations. During fiscal year 2001, we experienced a workforce reduction totaling 158 employees. Risk Factors Our Quarterly Operating Results May Fluctuate in Future Periods. Prior growth rates in our revenue and operating results should not necessarily be considered indicative of future growth or operating results. Our operating results have fluctuated in the past and we anticipate our future operating results will continue to fluctuate due to many factors, some of which are beyond our control. These factors, include, but are not limited to, the following: o the persistence of the industry-wide slow down in IT spending as well as general economic recession in our major Regions; o general domestic and international economic and political conditions; o the discretionary nature of our customer's budget and purchase cycles and the absence of long-term customer purchase commitments; o the tendency to realize a substantial amount of our revenue in the last weeks, or even days, of each quarter; o the potential for delays or deferrals of customer orders; o the size, complexity and timing of individual transactions; o changes in foreign currency exchange rates and the impact of the euro currency conversion; o the length of our sales cycle; o variations in the productivity of our sales force; o the level of software product and price competition; o the timing of new software introductions and software enhancements by us and our competitors; o the mix of sales by products, software, services and distribution channels; o acquisitions by us and our competitors; o our ability to develop and market new software products and control costs; o the quality of our customer support; and o the level of international sales. 10 The decision to implement our products is subject to each customer's resources and budget availability. Our quarterly sales generally include a mix of medium sized orders, along with several large individual orders, and as a result, the loss or delay of an individual large order could have a significant impact on our quarterly operating results and revenue. Our operating expenses are based on projected revenue trends and are generally fixed. Therefore, any shortfall from projected revenue will cause significant fluctuations in operating results from quarter to quarter. As a result of these factors, revenues and operating results for any quarter are subject to fluctuations and are not predictable with any significant degree of accuracy. Therefore, we believe that period-to-period comparisons of our results of operations should not be relied upon as indications of future performance. Moreover, such factors could cause our operating results in a given quarter to be below the expectations of public market analysts and investors. In either case, the price of our common stock could decline materially. The Markets in Which We Operate Are Highly Competitive. The markets we serve are highly competitive and we expect competition to intensify. Our future financial performance will depend primarily on the continued growth of the market for our software products and services as well as the purchase of our products by customers in these markets. If the markets we serve fail to grow or grow more slowly than we currently anticipate, our business, financial condition and operating results would be harmed. This intensely competitive market is highly fragmented and rapidly changing and there are certain competitors of ours with substantially greater sales, marketing, development and financial resources. Our present or future competitors may be able to develop software products comparable or superior to those offered by us, offer lower priced products or adapt more quickly than we do to new technologies or evolving customer requirements. In order to be successful in the future, we must respond to technological change, customer requirements and competitors' current software products and innovations. We cannot assure you that we will be able to continue to compete effectively in our target markets or that future competition will not have a material adverse effect on our business, financial condition or results of operations. In addition, current and potential competitors have established, or may establish, cooperative relationships among themselves or with third parties to increase the ability of their products to address the needs of the markets we serve. Accordingly, it is possible that new competitors or alliances among competitors may emerge and rapidly acquire significant market share. Increased competition may result in price reductions, reduced gross margins and loss of market share, any of which could have a material adverse effect on our business, financial condition or results of operations. We Must Develop and Sell New Products in Order to Keep Up With Rapid Technological Change. The market for our software and services is characterized by rapid technological developments, evolving industry standards, changes in customer requirements and frequent new product introductions and enhancements. Our ability to continue to sell products will be dependent upon our ability to continue to enhance our existing software and services offerings, develop and introduce, in a timely manner, new software products incorporating technological advances and respond to customer requirements. Our future success also depends, in part, on our ability to execute on our strategy of broadening our Enterprise Content Management and related applications market. This strategy may require us to maintain relations with our existing technology partners and develop relations with new technology partners. We may not be successful in maintaining and developing these relationships or in developing, marketing and releasing new products or new versions of our products that respond to technological developments, evolving industry standards or changing customer requirements. We may also experience difficulties that could delay or prevent the successful development, introduction and sale of these enhancements. In addition, these enhancements may not adequately meet the requirements of the marketplace and may not achieve any significant degree of market acceptance. If we fail to successfully maintain or establish relationships with technology partners or to execute on our integrated product solution strategy, or if release dates of any future products or enhancements are delayed, or if these products or enhancements fail to achieve market acceptance when released, our business operating results and financial condition 11 could be materially harmed. In the past, we have experienced delays in the release dates of enhancements and new releases to our products and we cannot assure you that we will not experience significant future delays in product introduction. From time to time, we or our competitors may announce new software products, capabilities or technologies that have the potential to replace or shorten the life cycles of our existing software products. We cannot assure you that announcements of currently planned or other new software products will not cause customers to delay their purchasing decisions in anticipation of such software products, and such delays could have a material adverse effect on our business and operating results. Protection of Our Intellectual Property and Other Proprietary Rights is Limited and There is Risk of Third-Party Claims of Infringement. Our success depends, in part, on our ability to protect our proprietary rights to the technologies used in our principal products. We rely on a combination of copyrights, trademarks, trade secrets, confidentiality procedures and contractual provisions to protect our proprietary rights in our software products. We cannot assure you that our existing or future copyrights, trademarks, trade secrets or other intellectual property rights will have sufficient scope or strength to provide meaningful protection or a commercial advantage to us. In addition, the laws of some foreign countries do not protect our proprietary rights to the same extent as do the laws of the United States. Our inability to protect our intellectual property may have a material adverse effect on our business, financial condition or results of operations. We may, from time to time, be notified that we are infringing certain patent or intellectual property rights of others. While there are no material actions currently pending against us for infringement of patent or other proprietary rights of third parties, we cannot assure that third parties will not initiate infringement actions against us in the future. Combinations of technology acquired through past or future acquisitions, embedded software and our technology will create new software products and technology that also may give rise to claims of infringement. Infringement actions can result in substantial costs and diversion of resources, regardless of the merits of the actions. If we were found to infringe upon the rights of others, we cannot assure that we could redesign the infringing products or could obtain licenses on acceptable terms, if at all. Additionally, significant damages for past infringement could be assessed or future litigation relative to any such licenses or usage could occur. An adverse disposition of any claims or the advent of litigation arising out of any claims of infringement may have a material adverse effect on our business, financial condition or results of operations. We Depend on Certain Strategic Relationships. In order to expand the distribution of our products and broaden our product offerings, we have established strategic relationships with a number of indirect channel partners and other consultants that provide marketing and sales opportunities for us. We have entered into key formal and informal agreements with other companies such as Hewlett-Packard Company, IBM Global Services, Microsoft Corporation, SAP AG, Siebel Systems Inc, Sun Microsystems, Inc., and Vignette Corporation, among others. Certain of these agreements do not have minimum purchase requirements and/or are cancelable at will. We cannot assure you that these companies will not reduce or discontinue their relationships with, or support of, FileNET and our products. Our failure to maintain these relationships, or to establish new relationships in the future, could harm our business, financial condition and results of operations. We currently license certain software from third parties, including software that is integrated with internally developed software and used in our products to perform key functions. In the past, we have had difficulty renewing certain licenses. The failure to continue to maintain these licenses would prohibit us from selling certain products. We cannot assure you that such third parties will remain in business, that they will continue to support their software products or that their software products will continue to be available to us on acceptable terms. The loss or inability to maintain any of these software licenses could result in shipment delays or reductions in software shipments until equivalent software can be developed, identified, licensed, and integrated. This could adversely affect our business, financial condition or results of operations. 12 We Must Retain and Attract Key Executives and Personnel. Our success depends to a significant degree upon the continued contributions of our key management, as well as other marketing, technical and operational personnel. The loss of the services of one or more key employees could have a material adverse effect on our operating results. We also believe our future success will depend in large part upon our ability to attract and retain additional highly skilled management, technical, marketing, product development, and operational personnel and consultants. There is competition for such personnel, particularly software developers, professional service consultants and other technical personnel and pay scales in the software industry have significantly increased. We cannot assure you that in the future we will be successful in attracting and retaining such personnel. We are Subject to Many Risks Internationally. Historically, we have derived approximately 25-30% of our total revenues from international sales through our worldwide network of subsidiaries and channel partners. International business is subject to certain risks, including, but not limited to, the following: o tariffs and trade barriers; o varying technical standards; o political and economic instability; o reduced protection for intellectual property rights in certain countries; o difficulties in staffing and maintaining foreign operations; o difficulties in managing foreign distributors; o varying requirements for localized products; o potentially adverse tax consequences; o currency restrictions and currency exchange fluctuations; o adoption of the euro and uncertainties surrounding the euro conversion; o the burden of complying with a wide variety of complex foreign laws, regulations and treaties; and o the possibility of difficulties in collecting accounts receivable. Any of these factors could have a material adverse effect on our business, financial condition or results of operations in the future. Our Business Will Suffer if Our Software Contains Errors. Software and products as complex as those we sell are susceptible to errors or failures, especially when first introduced or when new versions are released. Our software products are often intended for use in applications that are critical to a customer's business. As a result, our customers may rely on the effective performance of our software to a greater extent than the market for software products generally. Despite internal testing and testing by current and potential customers, new products or enhancements may contain undetected errors or performance problems that are discovered only after a product has been installed and used by customers. Errors or performance problems could cause delays in product introduction and shipments or could require design modifications, either of which could lead to a loss in or delay in revenue. These problems could cause a diversion of development resources, harm our reputation or result in increased service or warranty costs, or require the payment of monetary damages, any of which could harm our business, operating results and financial condition. While our license agreements with customers typically contain provisions designed to limit our exposure to potential product liability claims, it is possible that such limitation of liability provisions may not be effective under the laws of certain jurisdictions. 13 Our Stock Price Has Been and May Continue to Be Volatile. The trading price of our common stock has fluctuated in the past and is subject to significant fluctuations in response to the following factors, some of which are beyond our control: o variations in quarterly operating results; o fluctuations in our order levels; o changes in earnings estimates by analysts; o announcements of technological innovations or new products or product enhancements by us or our competitors; o key management changes; o changes in joint marketing and development programs; o developments relating to patents or other intellectual property rights or disputes; o developments in our relationships with our customers, resellers and suppliers; o our announcements of significant contracts, acquisitions, strategic partnerships or joint ventures; o general conditions in the software and computer industries; o fluctuations in stock market price and volume, which are particularly common among highly volatile securities of software companies; and o other general economic and political conditions. In recent years, the stock market in general has experienced extreme price and volume fluctuations that have affected the market price for many companies in industries similar to ours. Some of these fluctuations have been unrelated to the operating performance of the affected companies. These market fluctuations may decrease the market price of our common stock in the future. Acquisitions of Companies or Technologies May Result in Disruptions to Our Business and Diversion of Management Attention. In the past, we have made acquisitions, and as part of our business strategy, we frequently evaluate strategic opportunities. We anticipate that our future growth may depend in part on our ability to identify and acquire complementary businesses, technologies, market channels or product lines. Acquisitions involve significant risks and could divert management's attention from the day-to-day operations of our ongoing business. Additionally, such acquisitions may include numerous other risks, including, but not limited to the following: o difficulties in the integration of the operations, products and personnel of the acquired companies; o the incurrence of debt and impairment charges related to certain intangible assets; o liabilities and risks that are not known or identifiable at the time of the acquisition; o the potential loss of customers of FileNET or the acquired company; and o the potential loss of key personnel of the acquired company. If we fail to successfully manage future acquisitions or fully integrate future acquired businesses, products or technologies with our existing operations, we may not receive the intended benefits of the acquisition and such acquisitions may harm our business and financial results. Item 2. Properties We currently lease 352,000 square feet of office, development and manufacturing space in Costa Mesa, California and 91,000 square feet of office and development space in Kirkland, Washington. In addition, we lease 24,500 square feet of office and manufacturing space in Dublin, Ireland. We also lease sales and support offices in 25 locations in the United States, 19 locations in Europe, 3 locations in Australia, 2 locations in Canada, and 2 14 locations in Asia. We believe that the Costa Mesa, Dublin and Kirkland facilities will be adequate for our anticipated development and manufacturing needs through 2002. Item 3. Legal Proceedings In October 1994, Wang Laboratories, Inc. ("Wang") filed a complaint in the United States District Court for the District of Massachusetts alleging that the Company was infringing five patents held by Wang (the "FileNET Case"). On June 23, 1995, Wang amended its complaint to include an additional related patent. On July 2, 1996, Wang filed a complaint in the same court alleging that Watermark Software Inc., a former wholly owned subsidiary of FileNET that was merged with the Company, was infringing three of the same patents asserted in the initial complaint (the "Watermark Case"). On October 9, 1996, Wang withdrew its claim in the FileNET Case that one of the patents it initially asserted was infringed. On January 8, 1997, the court stayed the Watermark Case, subject to limited exceptions for certain discovery. The products at issue in the Watermark Case were phased out as of December 31, 1999. In March 1997, Eastman Kodak Company purchased the Wang imaging business unit that had responsibility for this litigation. On July 30, 1997, the court permitted Eastman Software and Kodak Limited of England to be substituted in the FileNET Case in place of Wang. On April 24, 2001, the court permitted Eastman Software and Kodak Limited to be substituted in the Watermark Case in place of Wang. On August 10, 2000, Eastman Kodak Company, Eastman Software and eiStream WMS, Inc. ("eiStream") entered into an Asset Purchase and Sale Agreement ("APA"), under which eiStream acquired some, but not all, of the assets of Eastman Software. Effective June 30, 2001, the Company and Eastman Kodak Company, the parent of Eastman Software, entered into an agreement that settled the FileNET Case. In accordance with that settlement agreement, the parties filed on July 5, 2001, a stipulation dismissing the FileNET Case. On September 19, 2001, eiStream filed a complaint against Eastman Kodak Company and Eastman Software in the United States District Court for the district of Dallas County (the "eiStream Case"). eiStream sought, among other things, a declaratory judgment that pursuant to the terms of the APA, eiStream owns the Watermark Case and has the right to pursue claims in the Watermark Case regarding Watermark products sold prior to the phase out in December 1999 and that Eastman Kodak Company was required to obtain eiStream's consent prior to settling the FileNET Case. On October 15, 2001, Eastman Kodak Company filed its answer to eiStream's complaint in which Eastman Kodak Company claimed ownership of the Watermark Case, denied that the APA gave eiStream ownership of the Watermark Case, and stated that eiStream's claim that its consent was necessary prior to settling the FileNET Case was barred by principles of equitable estoppel. Also on October 15, 2001, Eastman Kodak Company moved to abate the eiStream Case because the previously filed Watermark Case raises issues inherently related with issues raised in the eiStream Case and because certain necessary and indispensable parties were not properly joined in the eiStream Case. On October 31, 2001, Eastman Kodak Company moved for leave to amend the original complaint filed in the Watermark Case to add eiStream as a party, to add the correct Eastman Kodak Company entities as plaintiffs and to add a declaratory judgment count seeking a judgment that Eastman Kodak Company, not eiStream, owns the Watermark Case. In November 2001, Eastman Kodak Company and eiStream amended the APA and resolved all their disputes regarding Eastman Kodak Company's right to settle the FileNET Case and the Watermark Case. Effective November 15, 2001, eiStream agreed that the June 30, 2001 agreement between FileNET and Eastman Kodak Company which settled the 15 FileNET Case is in accordance with the APA, as amended, and that FileNET and Eastman Kodak Company may dismiss the Watermark Case with prejudice. Effective November 15, 2001, Eastman Kodak Company entered into an agreement with the Company that settled the Watermark Case. In accordance with that settlement agreement and the amended APA between Eastman Kodak Company and eiStream, the parties to the Watermark Case filed on November 16, 2001 a stipulation dismissing that case with prejudice. A stipulation of non-suit with prejudice was filed in the eiStream Case on November 19, 2001. Subsequent to December 31, 1998, the former shareholders of Saros Corporation, a former wholly-owned subsidiary of FileNET that was merged with the Company, filed a demand for mandatory arbitration to release approximately 375,700 shares of the Company's stock which were held in escrow pursuant to the Agreement and Plan of Merger dated January 17, 1996 among FileNET Corporation, FileNET Acquisition Corporation and Saros Corporation and for damages. The Company and the agent for the former Saros shareholders ("Shareholders' Agent") had agreed to mediate the matter, but the Shareholders' Agent cancelled the mediation prior to the scheduled date and renewed the demand for mandatory arbitration. A binding arbitration proceeding took place during the period March 5, 2001 through March 23, 2001. On April 24, 2001 the arbitrators issued an interim decision denying all claims asserted by the Shareholders' Agent against the Company, sustaining all claims asserted by the Company, and awarding all of the shares of stock held in escrow to the Company. On June 7, 2001 the arbitrators issued a final award that reiterated the principal rulings set forth in the interim decision and awarded all of the stock held in the escrow to the Company. The final award further determined that the escrowed shares provide the exclusive source for the Company's recovery of attorneys' fees and costs from the former stockholders of Saros. These shares were cancelled and retired when the Company received the certificates from the escrow agent in September 2001. In the normal course of business, we are subject to various other legal matters. While the results of litigation and claims cannot be predicted with certainty, we believe that the final outcome of these other matters will not have a materially adverse effect on our consolidated results of operations or financial conditions. Item 4. Submission of Matters to a Vote of Security Holders No matters were submitted to a vote of security holders during the fourth quarter of the fiscal year ended December 31, 2001. 16 PART II Item 5. Market for the Registrant's Common Stock and Related Stockholder Matters Our common stock is traded on the Nasdaq National Market under the symbol "FILE". The following are the high and low sale prices from January 1, 1999 through December 31, 2001, as reported by Nasdaq: High Low Year Ended December 31, 2001 4th Quarter $ 21.41 $ 9.00 3rd Quarter 14.86 8.95 2nd Quarter 16.23 8.88 1st Quarter 29.13 12.75 Year ended December 31, 2000 4th Quarter $ 35.63 $ 15.69 3rd Quarter 21.31 15.00 2nd Quarter 31.06 15.25 1st Quarter 46.81 21.19 Year ended December 31, 1999 4th Quarter $ 26.38 $ 10.00 3rd Quarter 13.69 7.75 2nd Quarter 12.00 6.00 1st Quarter 13.38 6.50 The closing price of our common stock at December 31, 2001 was $20.29. The approximate number of stockholders of record as of March 27, 2002, was 536. The closing price of our common stock on that date was $17.58. We have not paid any dividends on our common stock. We currently intend to retain earnings for use in our business and do not anticipate paying cash dividends in the foreseeable future. Our ability to pay dividends is limited by the terms of our line of credit agreement. 17 Item 6. Selected Financial Data The following table summarizes certain selected financial data and should be read in conjunction with our consolidated financial statements and the notes thereto, and Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations. The selected consolidated statements of operations and balance sheet data as of and for each of the five years in the period ended, and as of December 31, 2001, have been derived from our audited financial statements. (In thousands, except per share amounts) Fiscal Years Ended December 31, 2001 2000 1999 1998 1997 Consolidated statements of operations data: Revenue: Software $ 118,972 $ 204,823 $ 183,253 $ 171,153 $ 132,723 Service 199,722 172,772 147,449 115,501 89,280 Hardware 13,840 21,019 16,418 23,579 29,422 Total revenue 332,534 398,614 347,120 310,233 251,425 Cost of revenue: Cost of software revenue 7,481 14,594 16,984 16,814 13,416 Cost of service revenue 100,447 100,456 85,686 69,586 54,003 Cost of hardware revenue 10,021 13,380 8,805 13,181 20,330 Total cost of revenue 117,949 128,430 111,475 99,581 87,749 Gross profit 214,585 270,184 235,645 210,652 163,676 Operating expenses: Research and development 68,838 57,914 54,307 50,132 40,927 Selling, general and administrative 169,505 164,941 157,708 161,013 127,622 Merger, restructuring, in-process research and development, and other costs - 2,984 - 2,000 6,000 Total operating expenses 238,343 225,839 212,015 213,145 174,549 Operating income (loss) (23,758) 44,345 23,630 (2,493) (10,873) Other income, net 2,503 5,406 3,409 3,840 3,160 Income (loss) before income taxes (21,255) 49,751 27,039 1,347 (7,713) Provision (benefit) for income taxes (4,633) 11,204 7,362 391 (2,187) Net income (loss) $ (16,622) $ 38,547 $ 19,677 $ 956 $ (5,526) Earnings (loss) per share: Basic $ (0.47) $ 1.13 $ 0.61 $ 0.03 $ (0.18) Diluted $ (0.47) $ 1.05 $ 0.59 $ 0.03 $ (0.18) Weighted average shares outstanding: Basic 35,117 34,155 32,125 31,083 30,310 Diluted 35,117 36,765 33,360 33,367 30,310 Consolidated balance sheet data: Working capital $ 144,750 $ 155,483 $ 101,777 $ 67,972 $ 79,091 Total assets 301,639 324,093 243,398 206,822 179,440 Stockholders' equity 215,825 224,957 150,458 130,320 118,811 Note: Service revenue and costs include both Customer Support and Professional Services and Education. Certain reclassifications have been made to the prior years' selected financial data to conform with the current year's presentation. 18 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations The following discussion contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, Section 21E of the Securities Exchange Act of 1934, as amended, and Section 27A of the Securities Act of 1933, as amended, and is subject to the safe harbors created by those sections. These forward-looking statements are subject to a number of risks and uncertainties that could cause our actual results to differ materially from those that may be anticipated by such forward-looking statements, which reflect management's opinions only as of the date hereof. We undertake no obligation to revise or publicly release the results of any revisions to these forward-looking statements. Readers should carefully review the risk factors and various disclosures described in this document and in other documents we file with the Securities and Exchange Commission that attempt to advise interested parties of the risks and factors that may affect our business. The following discussion should be read in conjunction with the Consolidated Financial Statements and Notes thereto submitted as a separate section of this Form 10-K (Item 14). Significant Accounting Policies We prepare the consolidated financial statements of FileNET in conformity with accounting principles generally accepted in the United States of America. The consolidated financial statements include our accounts and the accounts of our wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated. The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. The significant accounting policies we believe are most critical to aid in fully understanding and evaluating our reported financial results include the following: Revenue Recognition. Revenues from sales of software licenses sold through direct and indirect channels, which do not contain multiple elements, are recognized upon shipment of the related product, if the requirements of Statement of Position ("SOP") 97-2, as amended, are met. If the requirements of SOP 97-2, including evidence of an arrangement, delivery, fixed or determinable fee, collectibility or vendor specific evidence about the value of an element are not met at the date of shipment, revenue is not recognized until such elements are known or resolved. Software license revenue for arrangements to deliver unspecified additional software products in the future is recognized ratably over the term of the arrangement, beginning with the initial shipment. We recognize other revenue at the time of product delivery and accrue any remaining costs, including vendor obligations. Revenue from post-contract customer support is recognized ratably over the term of the contract. Revenue from professional services is recognized as such services are delivered and accepted by the customer. Based on historical experience, we maintain a sales returns allowance for the estimated amount of potential returns related to unforeseen events. While such returns have historically been minimal and within our expectations of the allowances established, we cannot guarantee that we will continue to experience the same return rates that we have in the past. Accounts Receivable. We evaluate the creditworthiness of our customers prior to order fulfillment and we perform ongoing credit evaluations of our customers to adjust credit limits based on payment history and the customer's current creditworthiness. We constantly monitor collections from our customers and maintain a provision for estimated credit losses that is based on historical experience and on specific customer collection issues. While such credit losses have historically been within our expectations and the provisions established, we cannot guarantee that we will continue to experience the same credit loss rates that we have in the past. Since our revenue recognition policy requires customers to be creditworthy, our accounts receivable are based on customers whose payment is 19 reasonably assured. Our accounts receivable are derived from sales to a wide variety of customers. We do not believe a change in liquidity of any one customer or our inability to collect from any one customer would have a material adverse impact on our financial position. Deferred Income Taxes. Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. We maintain a valuation allowance against a portion of the deferred tax asset due to uncertainty regarding the future realization based on historical taxable income, projected future taxable income, and the expected timing of the reversals of existing temporary differences. If we operate at a loss or are unable to generate sufficient future taxable income we could be required to increase the valuation allowance against all or a significant portion of our deferred tax assets which would result in a substantial increase to our effective tax rate and could result in a material adverse impact on our operating results. Long-Lived Assets. We account for the impairment and disposition of long-lived assets in accordance with the Statement of Financial Accounting Standards ("SFAS") No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of." In accordance with SFAS No. 121, long-lived assets to be held are reviewed for events or changes in circumstances that indicate that their carrying value may not be recoverable. In August 2001, the Financial Accounting Standards Board ("FASB") issued SFAS No. 144, "Accounting for Impairment or Disposal of Long-Lived Assets." This statement addresses financial accounting and reporting for the impairment of long-lived assets and for the disposal of long-lived assets. SFAS No. 144 supersedes SFAS No. 121 and is effective for fiscal years beginning after December 15, 2001. We evaluate the carrying value of intangible assets for impairment of value based on undiscounted future cash flows. While we have not experienced impairment of intangible assets in prior periods, we cannot guarantee that there will not be impairment in the future. Other Operating Matters We took selective actions in 2001 to help drive profitability and to reduce on-going annual expenses. These actions included cost-saving measures, internal business process changes to improve efficiency and a worldwide workforce reduction of 158 employees. Workforce reductions occurred during the second and fourth quarters of 2001 resulting in a total severance charge of $4.5 million. These severance charges were $897,000 in customer support, $293,000 in professional services, $331,000 in research and development and $2.9 million in selling, general and administrative, as discussed below. Overview Our revenue growth depends on the overall demand for computer software and services primarily to corporate and government customers. In general, a weakening economy will most likely result in a decline in demand for computer software that will result in decreased revenue for us. During fiscal 2001 we experienced a decrease in software revenue on a worldwide basis and we believe this decrease was primarily due to a macro economic slow down which has decreased our revenue stream. We are currently unable to predict when the global economic slowdown in the technology sector will cease to have a negative impact on our revenues and results of operations. 20 Results Of Operations The following table sets forth certain consolidated statement of operations data as a percentage of total revenue for the periods indicated: (As a percentage of total revenue) December 31, 2001 2000 1999 Revenue: Software 35.8% 51.4% 52.8% Customer support 39.8 27.6 27.3 Professional services and education 20.2 15.7 15.2 Hardware 4.2 5.3 4.7 Total revenue 100.0 100.0 100.0 Cost of revenue: Software 2.2 3.7 4.9 Customer support 12.8 11.5 12.5 Professional services and education 17.5 13.7 12.2 Hardware 3.0 3.3 2.5 Total cost of revenue 35.5 32.2 32.1 Gross profit 64.5 67.8 67.9 Operating expenses: Research and development 20.7 14.5 15.7 Selling, general and administrative 51.0 41.4 45.4 In-process research and development - 0.8 - Total operating expenses 71.7 56.7 61.1 Operating income (loss) (7.2) 11.1 6.8 Other income, net 0.8 1.4 1.0 Income (loss) before tax (6.4)% 12.5% 7.8% Revenue Total revenue decreased to $332.5 million in 2001 from $398.6 million in 2000, representing a decrease of $66.1 million, or 17%. From 1999 to 2000, total revenue increased by $51.5 million, or 15%. The decrease in total revenue from 2000 to 2001 was primarily attributable to lower software revenue as a result of unfavorable economic conditions in 2001 resulting in decreased demand for our software products. This decrease was partially offset by an increase in service revenues. The increase from 1999 to 2000 was largely due to an increased customer base, broader software functionality, new product introductions, and an increased emphasis on professional services. Software. Software revenue consists of fees earned from the licensing of our software products to customers. Software revenue decreased to $119.0 million in 2001 from $204.8 million in 2000, representing a decrease of $85.8 million, or 42%. From 1999 to 2000, software revenue increased $21.5 million from $183.3 million, or 12%. The decrease from 2000 to 2001 is primarily due to the significant global economic slowdown in the technology sector that resulted in a significant reduction in the amount and size of customer orders. Large enterprise projects were eliminated or replaced by smaller projects as Information Technology budgets were reduced and delayed in 2001. We expect that the trend toward smaller projects will continue for the foreseeable future. The increase from 1999 to 2000 was primarily attributable to large-scale deployments of our software products, as well as growth in the number of our customers. 21 These expanded deployments resulted primarily from our web-enabled architecture as well as a more favorable IT spending environment. Customer Support. Customer support revenue consists of revenue from software maintenance contracts and "fee for service" revenues and the sale of spare parts and supplies. Customer support revenue increased to $132.4 million in 2001 from $110.3 million in 2000, representing an increase of $22.1 million, or 20%. From 1999 to 2000 customer support revenue increased by $15.5 million from $94.8 million, or 16%. These increases in customer support revenue were primarily due to the growth in our base of customers who receive ongoing maintenance as a result of new customer sales, sales of additional products to our installed base and a high rate of renewal on the existing base. We expect these trends to continue in the near future. However, a prolonged economic slowdown will result in a decrease in the growth rate of customer support revenue and potentially a decrease in the actual maintenance revenue as this revenue stream is directly related to software revenue fluctuations over time. Professional Services and Education. Professional services and education revenue is generated primarily from consulting and implementation services provided to end users of our software products, technical consulting services provided to our resellers and training services. Professional services are generally performed on a time and material basis. Professional services and education revenue increased to $67.3 million in 2001 from $62.5 million in 2000, representing an increase of $4.8 million, or 8%. From 1999 to 2000 professional services and education revenue increased by $9.8 million from $52.6 million, or 19%. These increases were primarily attributable to an increase in custom development projects, and to a lesser extent, an increase in sales of prepackaged service offerings, which include both consulting and training. As part of our business plan, we focused on expanding our professional services capabilities to support our solutions and applications strategy and we plan to continue such focus. However, a prolonged economic slowdown will result in a decrease in the growth rate of professional services and education revenue and potentially a decrease in the absolute dollar amount of these revenues. Hardware. Hardware revenue is generated primarily from the sale of 12-inch OSAR libraries. Hardware revenue decreased to $13.8 million in 2001 from $21.0 million in 2000, representing a decrease of $7.2 million, or 34%. From 1999 to 2000 hardware revenue increased by $4.6 million from $16.4 million, or 28%. The decrease in 2001 compared to 2000 was primarily attributable to the economic downturn that caused a reduction in orders for the OSAR product. The increase in 2000 was primarily due to increased demand for 30 gigabyte drives as delayed orders from 1999 resulting from Y2K uncertainty were placed in 2000. Hardware is not a strategic focus for us and we expect hardware revenue to remain flat or decrease in absolute dollars in future periods. International. International revenues accounted for 25% of total revenue, or $82.9 million, in 2001, 28% of total revenue, or $110.1 million, in 2000, and 28% of total revenue, or $98.1 million, in 1999. A significant portion of international sales are denominated in the local currency of the country where sold. The strengthening of the U.S. dollar against foreign currencies unfavorably impacted revenue reported in U.S. dollars in 2001 and 2000 and to a lesser extent in 1999. The decrease in absolute dollars in 2001 as compared to 2000 is primarily the result of a significant reduction in the amount and size of customer orders in Europe and Asia, our largest international markets, due to a major slowdown in IT spending. We expect international revenue to continue to represent a significant percentage of total revenue. However, international revenues will be adversely affected if the U.S. dollar continues to strengthen against certain major international currencies and economic conditions continue to weaken. Cost of Revenue Total cost of revenue decreased to $118.0 million in 2001, from $128.4 million in 2000, representing a decrease of $10.4 million, or 8%. From 1999 to 2000 total cost of revenue increased by $16.9 million, or 15%. The decrease in total cost of revenue from 2000 to 2001 is primarily attributable to lower software and hardware costs 22 which can be directly related to lower software and hardware revenue, as well as the unbundling and discontinuation of certain third party products. The increase from 1999 to 2000 was largely due to increases in cost in our service segments offset in part by decreases in software cost. Software Cost of software revenue includes royalties paid to third parties, media costs, and the cost to manufacture and distribute software. The cost of software revenue was $7.5 million in 2001, $14.6 million in 2000 and $17.0 million in 1999, representing 6%, 7% and 9% of software revenue, respectively. The decreases as a percentage of software revenue are primarily attributable to lower distribution costs as well as a reduction in royalty costs due to the unbundling and discontinuation of certain third party products. However, we expect product license costs to increase in the future as a percent of software revenue due to costs related to the integration of third party technology that we may choose to embed in our product offerings. Customer Support. Cost of customer support revenue includes the cost of customer support personnel, supplies and spare parts, and the cost of third-party hardware maintenance. The cost of customer support revenue was $42.4 million in 2001, $45.9 million in 2000 and $43.6 million in 1999, representing 32%, 42%, and 46% of customer support revenue, respectively. The decrease in 2001 from 2000 was primarily attributable to a reduction in variable compensation and personnel as well as cost benefits from process improvements initiated in 2000. Workforce reductions in 2001 resulted in severance costs of $897,000 that were absorbed by the benefit of ongoing reduced salary and personnel expenses for 2001 and the near future. The decrease in customer support cost as a percentage of customer support revenue in 2000 from 1999 was primarily attributable to process changes that allowed growth in the customer base without a proportional increase in support personnel and cost. Due to increased productivity and controls over headcount we expect to maintain these cost efficiencies for the near future. Professional Services and Education. Cost of professional services and education revenue consists primarily of professional services personnel, training personnel, and third-party contractors. The cost of professional services and education revenue was $58.1 million in 2001, $54.6 million in 2000 and $42.1 million in 1999, representing 86%, 87% and 80% of professional services and education revenue, respectively. The increase in absolute dollars from 2000 to 2001 was primarily due to an increase in personnel costs and an increase in the use of third party independent contractors. These costs were necessary to deliver increased revenues. Additionally, we recorded a charge of approximately $293,000 for severance payments. Expressed as a percentage of revenue, costs were essentially unchanged from 2000 to 2001. The increase in cost from 1999 to 2000 was primarily due to increased personnel costs as we focused on building professional services capabilities to support our solutions-oriented strategy. We expect professional services and education costs as a percentage of professional services and education revenue to vary from period to period depending on the utilization rates of internal resources and the mix between internal and external service providers. Hardware. Cost of hardware revenue includes the cost of assembling our OSAR library products, the cost of hardware integration personnel, warranty costs and distribution costs. The cost of hardware revenue was $10.0 million in 2001, $13.4 million in 2000 and $8.8 million in 1999, representing 72%, 64% and 54% of hardware revenue, respectively. The year-to-year increases in cost of hardware revenue as a percent of hardware revenue were primarily due to increased warranty costs and unabsorbed fixed expenses. 23 Operating Expenses Research and Development. Research and development expense consists primarily of personnel costs for software developers, contracted development efforts and related facilities costs. Research and development expense was $68.8 million in 2001, $57.9 million in 2000 and $54.3 million in 1999, representing 21%, 15% and 16% of total revenue, respectively. The increase in expense from 2000 to 2001 was primarily due to increased numbers of personnel, salary increases and increased consulting costs necessary for development of our strategy. In addition, we paid a one-time bonus of $2.0 million related to the Application Partners, Incorporated ("API") acquisition and recorded severance costs of approximately $331,000. The increase in expense from 1999 to 2000 was primarily due to market driven increases in salaries and recruiting costs as a result of the intense competitive environment for software engineers and an increase in the rates of contract developers. We have made substantial investments in research and development, primarily through internal development activities, and to a lesser extent, through technology acquisitions. Our development efforts use our ECM platform to deliver industry vertical applications and a next generation high throughput transaction oriented Collaborative Commerce platform. Our development efforts also seek to deliver "end to end" ECM capability in the market. Additionally, we embed third party software that enhances the functionality of our products through a variety of OEM agreements. We intend to continue to invest significantly in internal development with a focus on developing new functionality in Business Process Management, Web Content Management and Collaborative Commerce applications that provide a richer competitive product offering to our customers. We expect that competition for qualified technical personnel will continue for the foreseeable future and may result in higher levels of compensation expense for us. We believe that research and development expenditures, including compensation of technical personnel, are essential to maintaining our competitive position and expect these costs to continue to constitute a significant percentage of total revenue in future periods. Selling, General and Administrative. Selling, general and administrative expense consists primarily of salaries, benefits, sales commissions and other expenses related to the direct and indirect sales force; various marketing expenses; the cost of other market development programs; personnel costs for finance, information technology, legal, human resources and general management; and the cost of outside professional services. Selling, general and administrative expense was $169.5 million in 2001, $164.9 million in 2000 and $157.7 million in 1999. Selling, general and administrative expense, as a percentage of total revenue, was 51% in 2001, 41% in 2000 and 45% in 1999. The increase as a percentage of total revenue for 2001 from 2000 was primarily due to a lower revenue base and higher costs. The decrease as percent of total revenue for 2000 from 1999 was primarily due to cost containment measures and expense control, along with higher revenue. The increase in absolute dollars in 2001 from 2000 was primarily due to increased expenses including legal fees, IT and facility costs and increased expenses associated with the expansion of sales and marketing for certain key areas, such as our new Brightspire product. Amortization of goodwill and other intangibles was $3.0 million for twelve months in 2001 compared to $1.8 million for seven months in 2000. Charges for severance of $2.9 million related to workforce reductions and facility consolidation costs of $218,000, primarily in sales, in 2001 also contributed to the increase year over year. However, these workforce reductions and the facility consolidation will reduce personnel costs in the near future. The increase in absolute dollars in 2000 from 1999 was primarily due to performance-based incentives, recruitment costs for sales personnel and higher depreciation costs. We expect to maintain expense controls over selling, general and administrative costs in 2002. Accordingly, these costs during 2002 should remain relatively consistent with 2001. 24 Purchased In-Process Research and Development. Based upon an independent third-party appraisal, we allocated approximately $3.0 million to in-process research and development in connection with our purchase of certain assets from API in May 2000. The in-process research and development expenses were related to new product projects that were under development at the date of the acquisition and were expected to eventually lead to new products but had not yet established feasibility and for which no future alternative use was identified. The valuation of the in-process research and development projects was based upon the discounted expected future net cash flows of the products over their expected life, reflecting the estimated percent of completion of the projects and an estimate of the costs to complete the projects. New product development projects underway at API at the time of the acquisition included Sequis, an eService application which we estimated to be 88% complete at the date of the acquisition. The cost to complete the project was estimated at approximately $300,000 to occur over a three-month period. We incurred approximately $356,000 of research and development expenses related to the project which was 100% complete as of September 30, 2000. Amortization of Goodwill and Other Intangibles. In conjunction with our acquisition of certain assets of API in May 2000, the purchase price amount allocated to goodwill was $14.6 million, which was being amortized over five years. The purchase price amount allocated to assembled workforce was $386,000, which was being amortized over three years. Amortization which is included in selling, general and administrative expense was $3.0 million in 2001 compared to $1.8 million in 2000. With the adoption of SFAS No. 142, "Goodwill and Other Intangible Assets," we will no longer amortize goodwill and assembled workforce but will evaluate their carrying value on an annual basis or when events or circumstances indicate that their carrying value may be impaired. We expect the impact of this adoption will be a decrease in amortization expense of approximately $3.0 million in 2002. Other Income, Net. Other income, net consists primarily of interest income earned on our cash and cash equivalents, short and long-term investments, and other items including foreign exchange gains and losses, other items of income, and interest expense. Other income, net of other expenses, was $2.5 million in 2001, $5.4 million in 2000 and $3.4 million in 1999. The decrease in 2001 from 2000 was primarily attributable to a $3.5 million settlement charge included in other expenses partially offset by increased interest income related to a higher cash balance. The increase in 2000 from 1999 was attributable to increased interest income directly related to higher cash balances and a foreign exchange gain for the year, partially offset by increases in other expense related to an accrual of $2.5 million for a pending patent settlement. Provision for Income Taxes. The benefit for income taxes was $4.6 million in 2001, compared to a provision of $11.2 million in 2000 and a provision of $7.4 million in 1999. The effective tax rate was 22%, 23% and 27% for the years ended December 31, 2001, 2000 and 1999, respectively. The reduced tax rate in 2001 was primarily due to the generation of domestic and Irish taxable loss before stock option deductions, partially offset by earnings generated in high tax foreign jurisdictions. FileNET management will continue weighing various evidence throughout each year to assess the recoverability of its recorded deferred assets and the need for any valuation allowance against such amounts. LIQUIDITY AND CAPITAL RESOURCES As of December 31, 2001, cash and cash equivalents, and investments were $172.2 million, an increase of $32.7 million from $139.5 million at December 31, 2000. Cash provided by operating activities in 2001 was $40.7 million and resulted primarily from a substantial decrease in accounts receivable due to decreased revenue and strong collections and additions to net loss for depreciation and amortization expense, partially offset by a net loss of $16.6 million, decreases in accounts payable 25 and other accrued liabilities, including accrued compensation and benefits, and federal income tax payable. Cash used for investing activities in 2001 was $41.9 million consisting primarily of capital expenditures and net purchases of marketable securities. Cash provided by financing activities in 2001 was $9.5 million consisting primarily of proceeds from the issuance of common stock upon exercise of employee stock options under the employee and non-employee director stock purchase plan and income tax benefit from stock options. Cash provided by operating activities in 2000 was $40.6 million and resulted primarily from net income of $38.5 million, an increase in unearned maintenance revenue related to prepaid maintenance contracts, and additions to net income for depreciation and amortization expense, partially offset by increases in accounts receivable, deferred income taxes, and prepaid expenses. Cash used for investing activities in 2000 totaled $47.8 million, consisting primarily of capital expenditures and cash paid for an acquisition. Cash provided by financing activities in 2000 was $39.1 million, consisting primarily of proceeds from the issuance of common stock upon exercise of employee stock options under the employee and non-employee director stock purchase plan and income tax benefit from stock options. Cash provided by operating activities in 1999 was $38.0 million and resulted primarily from net income of $19.7 million, an increase in unearned maintenance revenue related to prepaid maintenance contracts, additions to net income for depreciation and amortization expense, partially offset by an increase in accounts receivable, and a decrease in accounts payable. Cash used for investing activities totaled $25.4 million, consisting primarily of capital expenditures and net purchases of marketable securities, partially offset by proceeds from the sales of equipment. Cash provided by financing activities in 1999 was $5.5 million, consisting primarily of proceeds from the issuance of common stock upon exercise of employee stock options under the employee and non-employee director stock purchase plan. Our capital expenditures were $14.1 million in 2001, $27.7 million in 2000, and $22.4 million in 1999. Our primary capital expenditures during these years were for research and development equipment, demonstration and training equipment, enhancements to our internal network and business systems, leasehold improvements on leased property, and furniture. We have a one-year, $5.0 million multi-currency revolving line of credit that expires on June 28, 2002. Borrowings under the arrangement are unsecured and bear interest at one hundred and twenty basis points over the London Interbank Offered Rate. An annual commitment fee of twenty basis points is assessed against any undrawn amounts. We are restricted from paying dividends during the term of the arrangement and, under the arrangement, must comply with certain financial covenants, including quarterly and annual profitability covenants for which we received a waiver from the bank. There were no borrowings outstanding at December 31, 2001 and 2000. We anticipate that our present cash balances, together with internally generated funds and credit lines, will be sufficient to meet our working capital and capital expenditures throughout 2002, which are anticipated to be approximately $20.3 million. We have no long-term debt. OTHER MATTERS European Monetary Union. On January 1, 1999, 11 of the 15 member countries of the European Union established fixed conversion rates between their existing sovereign currencies and the euro. These countries agreed to adopt the euro as their common legal currency from that date. The legacy currencies remained legal tender in these countries as a denomination of the euro between January 1, 1999 and January 1, 2002. Beginning on January 1, 2002, euro-denominated 26 bills and coins are now issued for cash transactions. For a period of up to six months from this date, both legacy currencies and the euro will be legal tender. On or before July 1, 2002, the participating countries will withdraw all legacy currencies and exclusively use the euro. We have made the necessary changes to our internal business systems to support transactions denominated in the euro, including establishing euro price lists for affected countries. We have been transacting in the euro currency since 1999 and have evaluated the impact the euro has had on our financial condition and results of operations. Based on this evaluation to date, we currently do not believe that there has been or will be a material impact on our financial condition or results of operations as a result of the euro conversion. Recent Accounting Pronouncements. In June 1998, the FASB issued SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities." SFAS No. 133, as amended, is effective for fiscal years beginning after June 15, 2000. SFAS 133, as amended, established accounting and reporting standards for derivative instruments including certain derivative instruments embedded in other contracts that were not formerly considered derivatives and now may meet the definition of a derivative. Additionally, this standard required us to record all derivatives on the balance sheet at fair value. For derivatives that are hedges, changes in the fair value of derivatives are offset by the change in fair value of the hedged assets, liabilities, or firm commitments. We adopted this standard effective January 1, 2001 and it has had no significant effect on our results of operations, financial position, or cash flows. In July 2001, the FASB issued SFAS No. 141, "Business Combinations," which was effective immediately. SFAS No. 141 required that the purchase method of accounting be used for all business combinations initiated after June 30, 2001 and eliminated the pooling-of-interests method. We do not believe that the adoption of this standard will have a significant impact on our consolidated financial statements. In July 2001, the FASB issued SFAS No. 142, "Goodwill and Other Intangible Assets," which is effective for us January 1, 2002. SFAS No. 142 requires that goodwill and other intangible assets with indefinite useful lives no longer be amortized, but instead be tested for impairment at least annually. We will no longer amortize intangible assets but will evaluate their carrying value on an annual basis or when events or circumstances indicate that their carrying value may be impaired. We expect the adoption of SFAS No. 142 to result in reduced amortization expense of approximately $3.0 million in 2002. In August 2001, the FASB issued SFAS No. 144, "Accounting for Impairment or Disposal of Long-Lived Assets." This statement addresses financial accounting and reporting for the impairment of long-lived assets and for the disposal of long-lived assets and discontinued operations. SFAS No. 144 supersedes SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of," and is effective for fiscal years beginning after December 15, 2001. We believe that the adoption of this standard will not have a material impact on our financial position and results of operations. Inflation. Management believes that inflation has not had a significant impact on the price of our products, the cost of our materials, or our operating results for any of the three years ended December 31, 2001. 27 Item 7a. Quantitative and Qualitative Disclosures about Market Risk We are exposed to a variety of risks, including changes in interest rates affecting the return on investments and foreign currency fluctuations. In the normal course of business, we employ established policies and procedures to manage our exposure to fluctuations in interest rates and foreign currency values. Interest Rate Risk. Our exposure to market rate risk for changes in interest rates relates primarily to our investment portfolio. We have not used derivative financial instruments in our investment portfolio. We place our investments with high-quality issuers and, by policy, limit the amount of credit exposure to any one issuer. We protect and preserve our invested funds by limiting default, market and reinvestment risk. Our investments in marketable securities consist primarily of high-grade corporate and government securities with maturities of less than three years. Investments purchased with an original maturity of three months or less are considered to be cash equivalents. We classify all of our investments as available-for-sale. Available-for-sale securities are carried at fair value, with unrealized gains and losses, net of tax, reported in a separate component of stockholders' equity. Foreign Currency Risk. We have entered into forward foreign exchange contracts primarily to hedge amounts due from and the net assets of selected subsidiaries denominated in foreign currencies (mainly in Europe and Asia Pacific) against fluctuations in exchange rates. We have not entered into forward foreign exchange contracts for speculative or trading purposes. Our accounting policies for these contracts are based on our designation of the contracts as hedging transactions. The criteria we use for designating a contract as a hedge include the contract's effectiveness in risk reduction and one-to-one matching of derivative instruments to underlying transactions. Gains and losses on foreign exchange contracts are recognized in income in the same period as gains and losses on the underlying transactions. If an underlying hedged transaction is terminated earlier than initially anticipated, the offsetting gain or loss on the related forward foreign exchange contract would be recognized in income in the same period. In addition, since we enter into forward contracts only as a hedge, any change in currency rates would not result in any material net gain or loss, as any gain or loss on the underlying foreign currency denominated balance would be offset by the gain or loss on the forward contract. Our forward contracts generally have an original maturity of three months. The total notional values of forward contracts purchased and forward contracts sold in 2001 were $23.7 million and $12.8 million, respectively. We do not expect gains or losses on these contracts to have a material impact on our financial results (see Note 14 to the consolidated financial statements). Item 8. Financial Statements and Supplementary Data The consolidated financial statements for the years ended December 31, 2001, 2000 and 1999 are incorporated herein by reference and submitted as a separate section of this Form 10-K. (See Item 14). Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure None. 28 PART III Item 10. Directors and Executive Officers of the Registrant We hereby incorporate by reference the information appearing under the caption "Election of Directors," under the caption "Executive Officers of the Company," and under the caption "Section 16(a) Beneficial Ownership Reporting Compliance" of our definitive Proxy Statement for our 2002 Annual Meeting to be filed with the Securities and Exchange Commission. Item 11. Executive Compensation We hereby incorporate by reference the information appearing under the caption "Executive Compensation" and under the caption "Election of Directors" of our definitive Proxy Statement for our 2002 Annual Meeting to be filed with the Securities and Exchange Commission. Item 12. Security Ownership of Certain Beneficial Owners and Management We hereby incorporate by reference the information appearing under the caption "Voting Securities and Principal Holders Thereof" of our definitive Proxy Statement for our 2002 Annual Meeting to be filed with the Securities and Exchange Commission. Item 13. Certain Relationships and Related Transactions None PART IV Item 14. Exhibits, Financial Statement Schedule, and Reports on Form 8-K (a) Independent Auditors' Report, Financial Statements and Financial Statement Schedule Page Independent Auditors' Report F-2 Consolidated Balance Sheets at December 31, 2001 and December 31, 2000 F-3 Consolidated Statements of Operations for each of the years ended December 31, 2001, 2000 and 1999 F-4 Consolidated Statements of Comprehensive Operations for each of the years ended December 31, 2001, 2000 and 1999 F-5 Consolidated Statements of Stockholders' Equity for each of the years ended December 31, 2001, 2000 and 1999 F-6 Consolidated Statements of Cash Flows for each of the years ended December 31, 2001, 2000 and 1999 F-7 Notes to Consolidated Financial Statements F-8 Schedule II. Valuation and Qualifying Accounts and Reserves S-1 (b) Reports on Form 8-K No reports on Form 8-K were filed during the fourth quarter ended December 31, 2001. 29 (c) Exhibits The following exhibits are filed herewith or incorporated by reference: Exhibit No. Exhibit Description 3.1* Restated Certificate of Incorporation, as amended (filed as Exhibit 3.1 to Registrant's Form S-4 filed on January 26, 1996; Registration No. 333-00676). 3.1.1* Certificate of Amendment of Restated Certificate of Incorporation (filed as Exhibit 3.1.1 to Registrant's Form S-4 filed on January 26, 1996, Registration No. 333-00676). 3.2* Bylaws (filed as Exhibit 3.2 of the Registrant's registration statement on Form S-1, Registration No. 33-15004 (the "Form S-1")). 4.1* Form of certificate evidencing Common Stock (filed as Exhibit 4.1 to Registrant's registration statement on Form S-1, Registration No. 33-15004). 4.2* Rights Agreement, dated as of November 4, 1988 between FileNET Corporation and the First National Bank of Boston, which includes the form of Rights Certificate as Exhibit A and the Summary of Rights to Purchase Common Shares as Exhibit B (filed as Exhibit 4.2 to Registrant's registration statement on Form S-4 filed on January 26, 1996; Registration No. 333-00676). 4.3* Amendment One dated July 31, 1998 and Amendment Two dated November 9, 1998 to Rights Agreement dated as of November 4, 1988 between FileNET Corporation and BANKBOSTON, N.A. formerly known as The First National Bank of Boston (filed as Exhibit 4.3 to Registrant's registration statement on Form 10-Q for the quarter ended September 30, 1998). 4.4 Amendment Three dated November 30, 2001 to Rights Agreement dated as of November 4, 1988 between FileNET Corporation and Equiserve Trust Company, N.A., successors to BANKBOSTON, N.A. 10.1 Waiver and First Amendment to Credit Agreement (Multi-currency) by and among the Registrant and Bank of America N. A., formerly known as Bank of America National Trust and Savings Association, dated June 29, 2001, effective June 29, 2001. 10.2*+ Amended and Restated 1995 Stock Option Plan of FileNET (filed as Exhibit 99.1 to Registrant's registration statement on Form S-8 filed on October 15, 2001; Registration No. 333-71598). 10.3*+ Second Amended and Restated 1986 Stock Option Plan of FileNET Corporation, together with the forms of Incentive Stock Option Agreement and Non-Qualified Stock Option Agreement (filed as Exhibits 4(a), 4(b) and 4(c), respectively, to the Registrant's registration statement on Form S-8, Registration No. 33-48499), the first Amendment thereto (filed as Exhibit 4(d) to the Registrant's registration statement on Form S-8, Registration No. 33-69920), and the Second Amendment thereto (filed as Appendix A to the Registrant's Proxy Statement for the Registrant's 1994 Annual Meeting of Stockholders, filed on April 29, 1994). 10.4*+ Non-Statutory Stock Option Agreement (with Notice of Grant of Stock Option and Special Addendum) between Registrant and Mr. Lee Roberts (filed as Exhibit 99.17 to Registrant's registration statement on Form S-8 filed on August 20,1997). 10.5*+ Non-Statutory Stock Option Agreement (with Notice of Grant of Stock Option and Special Addendum) between Registrant adn Mr. Ron Ercanbrack (filed as Exhibit 99.19 to Registrant's registration statement on Form S-8 filed on August 20,1997). 10.6*+ Amended and Restated FileNET Corporation 1998 Employee Stock Purchase Plan (filed as Exhibit 99.2 to Registrant's registration statement on Form S-8, filed on October 15, 2001; Registration No. 333-71598). 10.7*+ FileNET Corporation International Employee Stock Purchase Plan (filed as Exhibit 99.3 to Registrant's registration statement on Form S-8, filed on October 15, 2001; Registration No. 333-71598). 10.8* Lease between the Registrant and C. J. Segerstrom and Sons for the headquarters of the Company, dated September 1, 1999 (filed as Exhibit 10.23 to Registrant's registration statement on Form 10-Q for the quarter ended September 30, 1999). 10.9* Asset Purchase Agreement between the Registrant and Application Partners, Inc. dated May 18, 2000 (filed as Exhibit 10.24 to Registrant's Form 10-Q for the quarter ended June 30, 2000). 10.10*+ Written Compensation Agreement and Non-Statutory Stock Option Agreement (with Notice of Grant of Stock Option and Special Addendum) between Registrant and Mr. Sam Auriemma (filed as Exhibit 99.1 and 99.2 to Registrant's registration statement on Form S-8, filed on April 20, 2001; Registration No. 333-59274). 30 21.1 List of subsidiaries of Registrant (filed as FileNET Corporation Subsidiary Information). 23.1 Independent Auditors' consent * Incorporated herein by reference + Management contract, compensatory plan or arrangement 31 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. FILENET CORPORATION Date: March 28, 2002 By: /s/ Lee D. Roberts Lee D. Roberts Chief Executive Officer and Chairman of the Board Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated. DATE SIGNATURE AND TITLE March 28, 2002 /s/ Lee D. Roberts Lee D. Roberts Chief Executive Officer and Chairman of the Board March 28, 2002 /s/ Sam M. Auriemma Sam M Auriemma, Chief Financial Officer and Senior Vice President, Finance (Principal Financial and Accounting Officer) March 28, 2002 /s/ Theodore J. Smith Theodore J. Smith Director March 28, 2002 /s/ L. George Klaus L. George Klaus Director March 28, 2002 /s/ William P. Lyons William P. Lyons Director March 28, 2002 /s/ John C. Savage John C. Savage Director March 28, 2002 /s/ Roger S. Siboni Roger S. Siboni Director 32 FILENET CORPORATION Index to Consolidated Financial Statements Page Independent Auditors' Report F-2 Consolidated Balance Sheets at December 31, 2001 and December 31, 2000 F-3 Consolidated Statements of Operations for each of the years ended December 31, 2001, 2000 and 1999 F-4 Consolidated Statements of Comprehensive Operations for each of the years ended December 31, 2001, 2000 and 1999 F-5 Consolidated Statements of Stockholders' Equity for each of the years ended December 31, 2001, 2000 and 1999 F-6 Consolidated Statements of Cash Flows for each of the years ended December 31, 2001, 2000 and 1999 F-7 Notes to Consolidated Financial Statements F-8 INDEPENDENT AUDITORS' REPORT To the Stockholders and the Board of Directors of FileNET Corporation: We have audited the accompanying consolidated balance sheets of FileNET Corporation and its subsidiaries (the Company) as of December 31, 2001 and 2000, and the related consolidated statements of operations, comprehensive operations, stockholders' equity and cash flows for each of the three years in the period ended December 31, 2001. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of FileNET Corporation and its subsidiaries as of December 31, 2001 and 2000, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2001, in conformity with accounting principles generally accepted in the United States of America. /s/ DELOITTE and TOUCHE LLP Costa Mesa, California January 28, 2002 F-2 CONSOLIDATED BALANCE SHEETS ASSETS (In thousands, except share and per share amounts) December 31, 2001 2000 Current assets: Cash and cash equivalents $ 107,502 $ 101,497 Short-term investments 64,660 36,960 Accounts receivable, net of allowances for doubtful accounts and sales returns of $3,567 and $5,518 at December 31, 2001 and 2000, respectively 36,909 90,689 Inventories, net 2,993 3,393 Prepaid expenses and other current assets 9,521 9,682 Deferred income taxes 2,779 5,660 Total current assets 224,364 247,881 Property, net 44,206 49,757 Long-term investments - 999 Intangible assets, net of accumulated amortization of $4,816 and $1,811 at December 31, 2001, and 2000, respectively 10,135 13,457 Deferred income taxes 21,445 10,278 Other assets 1,489 1,721 Total assets $ 301,639 $ 324,093 LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable $ 8,282 $ 16,638 Accrued compensation and benefits 17,804 26,245 Customer deposits and advances 4,848 1,923 Unearned maintenance revenue 30,996 20,892 Income taxes payable 3,999 9,679 Other accrued liabilities 13,685 17,021 Total current liabilities 79,614 92,398 Unearned maintenance revenue 6,200 6,738 Commitments and contingencies (Notes 8 and 13) Stockholders' equity: Preferred stock, $0.10 par value; 7,000,000 shares Authorized; none issued and outstanding Common stock, $0.01 par value; 100,000,000 shares authorized; 36,389,682 shares issued and 35,291,682 shares outstanding at December 31, 2001; and 35,940,876 shares issued and 34,842,876 shares outstanding at December 31, 2000 199,526 189,057 Retained earnings 44,906 61,528 Accumulated other comprehensive loss (14,040) (11,061) 230,392 239,524 Treasury stock, at cost; 1,098,000 shares at December 31, 2001 and 2000 (14,567) (14,567) Net stockholders' equity 215,825 224,957 Total liabilities and stockholders' equity $ 301,639 $ 324,093 See accompanying Notes to Consolidated Financial Statements F-3 CONSOLIDATED STATEMENTS OF OPERATIONS (In thousands, except per share amounts) Year Ended December 31, 2001 2000 1999 Revenue: Software $ 118,972 $ 204,823 $ 183,253 Customer support 132,382 110,306 94,818 Professional services and education 67,340 62,466 52,631 Hardware 13,840 21,019 16,418 Total revenue 332,534 398,614 347,120 Cost of revenue: Cost of software revenue 7,481 14,594 16,984 Cost of customer support revenue 42,396 45,876 43,566 Cost of professional services and education revenue 58,051 54,580 42,120 Cost of hardware revenue 10,021 13,380 8,805 Total cost of revenues 117,949 128,430 111,475 Gross profit 214,585 270,184 235,645 Operating expenses: Research and development 68,838 57,914 54,307 Selling, general and administrative 169,505 164,941 157,708 In-process research and development - 2,984 - Total operating expenses 238,343 225,839 212,015 Operating income (loss) (23,758) 44,345 23,630 Other income, net 2,503 5,406 3,409 Income (loss) before income taxes (21,255) 49,751 27,039 Provision (benefit) for income taxes (4,633) 11,204 7,362 Net income (loss) $ (16,622) $ 38,547 $ 19,677 Earnings (loss) per share: Basic $ (0.47) $ 1.13 $ 0.61 Diluted $ (0.47) $ 1.05 $ 0.59 Weighted average shares outstanding Basic 35,117 34,155 32,125 Diluted 35,117 36,765 33,360 See accompanying Notes to Consolidated Financial Statements F-4 CONSOLIDATED STATEMENTS OF COMPREHENSIVE OPERATIONS (In thousands) Year Ended December 31, 2001 2000 1999 Net income (loss) $ (16,622) $ 38,547 $ 19,677 Other comprehensive income (loss): Foreign currency translation adjustments, net of tax (3,056) (3,385) (4,970) Unrealized holding gains (losses) on available-for-sale securities, net of tax 77 59 (106) Other comprehensive income (loss) (2,979) (3,326) (5,076) Comprehensive income (loss) $ (19,601) $ 35,221 $ 14,601 See accompanying Notes to Consolidated Financial Statements F-5 CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (In thousands) Accumulated Other Common Stock Retained Comprehensive Treasury Stock Shares Amount Earnings Operations Shares Amount Total Balances at January 1, 1999 32,925 $ 144,242 $ 3,304 $ (2,659) (1,098) $ (14,567) $ 130,320 Stock options exercised 315 2,466 2,466 Stock option income tax benefit 477 477 Common stock issued under the Employee Qualified Stock Purchase Plan 339 2,594 2,594 Foreign currency translation adjustment (4,970) (4,970) Net income 19,677 19,677 Other (106) (106) Balances at December 31, 1999 33,579 $ 149,779 $ 22,981 $ (7,735) (1,098) $ (14,567) $ 150,458 Stock options exercised 2,081 19,981 19,981 Stock option income tax benefit 14,408 14,408 Common stock issued under the Employee Qualified Stock Purchase Plan 281 4,889 4,889 Foreign currency translation adjustment (3,385) (3,385) Net income 38,547 38,547 Other 59 59 Balances at December 31, 2000 35,941 $ 189,057 $ 61,528 $ (11,061) (1,098) $(14,567) $ 224,957 Stock options exercised 485 4,722 4,722 Stock option income tax benefit 1,749 1,749 Common stock issued under the Employee Qualified Stock Purchase Plan 339 3,998 3,998 Cancelled and retired escrow shares issued in business combination (376) Foreign currency translation adjustment (3,056) (3,056) Net (loss) (16,622) (16,622) Other 77 77 Balances at December 31, 2001 36,389 $ 199,526 $ 44,906 $ (14,040) (1,098) $(14,567) $ 215,825 See accompanying Notes to Consolidated Financial Statements F-6 CONSOLIDATED STATEMENTS OF CASH FLOWS (In thousands) Year Ended December 31, 2001 2000 1999 Cash flows provided by operating activities: Net income (loss) $ (16,622) $ 38,547 $ 19,677 Adjustments to reconcile net income (loss) to net cash provided by operating activities: Purchased in-process research and development - 2,984 - Depreciation and amortization 24,349 19,827 17,316 Loss (gain) on sale of fixed assets 264 107 (96) Provision for doubtful accounts 1,340 1,389 612 Deferred income taxes (8,286) (10,248) (247) Changes in operating assets and liabilities net of effects of business acquisition: Accounts receivable 51,270 (19,017) (17,489) Inventories 405 6 (980) Prepaid expenses and other current assets 185 (4,897) 603 Accounts payable (8,236) 155 (4,102) Accrued compensation and benefits (8,119) 2,582 2,486 Customer deposits and advances 2,936 (3,267) 2,921 Unearned maintenance revenue 9,842 7,530 9,046 Income taxes payable (5,559) 2,040 4,051 Other (3,044) 2,899 4,199 Net cash provided by operating activities 40,725 40,637 37,997 Cash flows used for investing activities: Capital expenditures (14,075) (27,721) (22,432) Proceeds from sale of property 329 427 8,028 Cash paid for acquisitions, net of cash acquired - (20,000) - Purchases of investments (148,570) (40,442) (51,669) Proceeds from sales and maturities of investments 120,433 39,901 40,670 Net cash used in investing activities (41,883) (47,835) (25,403) Cash flows provided by financing activities: Proceeds from issuance of common stock 8,720 24,870 5,060 Stock option income tax benefit 1,749 14,408 477 Principal payments on capital lease obligations (935) (194) - Net cash provided by financing activities 9,534 39,084 5,537 Effect of exchange rate changes on cash and cash equivalents (2,371) (1,917) (2,423) Net increase in cash and cash equivalents 6,005 29,969 15,708 Cash and cash equivalents, beginning of year 101,497 71,528 55,820 Cash and cash equivalents, end of year $ 107,502 $ 101,497 $ 71,528 Supplemental cash flow information: Interest paid $ 92 $ 69 $ 221 Income taxes paid $ 7,045 $ 6,996 $ 671 See Note 8 for non-cash investing and financing activities See accompanying Notes to Consolidated Financial Statements F-7 FILENET CORPORATION NOTES TO CONSOLIDATED FINANCIAL STATEMENTS Note 1 Nature of Operations FileNET Corporation ("the Company") develops, markets, implements and services Enterprise Content Management, Collaborative Commerce and Business Process Management software products and eProcess applications and solutions for selected vertical markets. Additionally, the Company manufactures and sells a line of 12-inch, 30 gigabyte Optical Storage and Retrieval Libraries ("OSARs"). The Company markets its products to a broad range of industries in more than 90 countries through a global sales, service and support organization, including its ValueNET business partner program of resellers, system integrators and application developers. Note 2 Summary of Significant Accounting Policies Basis of Presentation. The accompanying consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America. The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated. Use of Estimates. The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Estimates are used for, but not limited to, the accounting for the allowance for doubtful accounts and sales returns, inventory allowances, warranty costs, contingencies and taxes. Foreign Currency Translation. The Company measures the financial statements for its foreign subsidiaries using the local currency as the functional currency. Assets and liabilities of these subsidiaries are translated at the exchange rate on the balance sheet date. Revenues, costs and expenses are translated at the rates of exchange prevailing during the year. Translation adjustments resulting from this process are included in stockholders' equity. A cumulative translation gain of $208,337 was transferred from cumulative translation adjustments and included in determining net loss for 2001 as a result of the liquidation of an investment in a foreign entity. Gains and losses from foreign currency transactions are included in other income, net. Transaction gains and losses incurred during the years ended December 31, 2001, 2000 and 1999 were a loss of $13,250, a gain of $315,975, and a loss of $334,660, respectively. Cash Equivalents. Investments purchased with an original maturity of three months or less are considered to be cash equivalents and are stated at cost, which approximates fair value. Cash equivalents generally consist of cash, time deposits, commercial paper, U.S. government and U.S. government agencies instruments, money market funds and other money market instruments. The Company invests its excess cash only in investment AAA grade money market instruments from companies in a variety of industries and, therefore, believes that it bears minimal principal risk. Investments. The Company's investments consist of marketable securities, primarily high-grade corporate and government securities with maturities of less than three years. The Company classifies all of its investments as available-for-sale. Available-for-sale securities are carried at fair value, with unrealized gains and losses, net of tax, reported in a separate component of stockholders' equity (Note 6). F-8 Other Financial Instruments. The Company enters into forward foreign exchange contracts as a hedge against the effects of fluctuating currency exchange rates on monetary assets and liabilities denominated in currencies other than the functional currency of the relevant entity. The Company is exposed to market risk on the forward foreign exchange contracts as a result of changes in foreign exchange rates; however, the market risk should be offset by changes in the valuation of the underlying exposures. Gains and losses on these contracts, which equal the difference between the forward contract rate and the prevailing market spot rate at the time of valuation, are recognized in the consolidated statements of operations. These contracts mature every three months at the end of each quarter. The Company opens new hedge contracts on the last business day of each quarter which will mature at the end of the following quarter. The counterparties to these contracts are major financial institutions. The Company uses commercial rating agencies to evaluate the credit quality of the counterparties and does not anticipate nonperformance by any counterparties. The Company does not anticipate a material loss resulting from credit risks related to any of these institutions (Note 14). In June 1998, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards ("SFAS") No. 133, "Accounting for Derivative Instruments and Hedging Activities." SFAS No. 133 as amended, is effective for fiscal years beginning after June 15, 2000. SFAS 133, as amended, established accounting and reporting standards for derivative instruments including certain derivative instruments embedded in other contracts that were not formerly considered derivatives and may now meet the definition of a derivative. Additionally, this standard required the Company to record all derivatives on the balance sheet at fair value. For derivatives that qualify for hedge accounting, changes in the fair value of derivatives are offset by the change in fair value of the hedged assets, liabilities, or firm commitments as appropriate for cash flow and fair value hedges. The Company adopted this standard effective January 1, 2001, and it has had no significant effect on the Company's results of operations, financial position, or cash flows. Fair Value of Financial Instruments. The recorded amounts of financial assets and liabilities at December 31, 2001 and 2000, approximate fair value due to the relatively short period of time between origination of the instruments and their expected realization. Accounts Receivable. The Company evaluates the creditworthiness of its customers prior to order fulfillment and regularly adjusts credit limits based upon ongoing credit evaluations of a customer's payment history and current creditworthiness. An allowance for estimated credit losses is maintained and such losses have been within management's expectations and the provisions established. Inventories. Inventories are stated at the lower of first-in; first-out, cost, or market (Note 7). The Company regularly monitors inventories for excess or obsolete items and makes any necessary adjustments at each balance sheet date. Property. Property is stated at cost. Depreciation is computed using the straight-line method over the estimated useful lives of the related assets, generally three to five years. Leasehold improvements are amortized over the shorter of the estimated useful lives of the improvements or the term of the related lease (Note 8). Long-Lived Assets. The Company accounts for the impairment and disposition of long-lived assets in accordance with SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of." In accordance with SFAS No. 121, long-lived assets are reviewed for events or changes in circumstances that indicate that their carrying value may not be recoverable. Based on the Company's most recent analysis, the Company F-9 believes there is no impairment at December 31, 2001. SFAS No. 144 "Accounting for Impairment or Disposal of Long-Lived Assets," supersedes SFAS No. 121, and is effective for fiscal years beginning after Decemebr 15, 2001. Intangible Assets. Goodwill arising from acquisitions prior to June 30, 2001 was amortized on a straight-line basis over five years and assembled workforce was amortized on a straight-line basis over three years (Note 3). There were no acquisitions from June 30, 2001 through December 31, 2001. The Company evaluates the carrying value of goodwill and assembled workforce for impairment of value based on undiscounted future cash flows. Based on the Company's most recent analysis, the carrying value was determined to be recoverable from future operating cash flows with no impairment at December 31, 2001. With the adoption of SFAS No. 142, "Goodwill and Other Intangible Assets," we will no longer amortize goodwill and assembled workforce but will evaluate their carrying value on an annual basis or when events or circumstances indicate that their carrying value may be impaired. Revenue Recognition. Revenues from sales of software licenses sold through direct and indirect channels, which generally do not contain multiple elements, are recognized upon shipment of the related product, if the requirements of Statement of Position ("SOP") 97-2, as amended, are met. If the requirements of SOP 97-2, including evidence of an arrangement, delivery, fixed or determinable fee, collectibility or vendor specific evidence about the value of an element are not met at the date of shipment, revenue recognition is deferred until such elements are known or resolved. Software license revenue for arrangements to deliver unspecified additional software products in the future is recognized ratably over the term of the arrangement, beginning with the initial shipment. The Company recognizes other revenue at the time of product delivery and accrues any remaining costs, including vendor obligations. Revenue from post-contract customer support is recognized ratably over the term of the contract. Revenue from professional services is recognized as such services are delivered and accepted by the customer. Based on historical experience, the Company maintains a sales returns allowance for the estimated amount of potential returns. While such returns have historically been within the Company's expectations and the allowances established, actual returns may differ from estimates. Product Warranty. The Company provides a 90 day warranty for its hardware products against defects in materials and workmanship and for its software products against substantial nonconformance to the published specifications. A provision for estimated warranty costs is recorded at the time of sale or license and periodically adjusted to reflect actual experience. Research and Development. The Company expenses research and development costs as incurred. No amounts are required to be capitalized in accordance with SFAS No. 86, "Accounting for the Costs of Computer Software to be Sold, Leased, or Otherwise Marketed," as of December 31, 2001 and 2000 because software is substantially completed concurrently with the establishment of technological feasibility. Income Taxes. The provision for incomes taxes is determined in accordance with SFAS No. 109, "Accounting for Income Taxes." Deferred tax assets and liabilities arise from temporary differences between the tax bases of assets and liabilities and their reported amounts in the consolidated financial statements that will result in taxable or deductible amounts in future years. A valuation allowance is established to reduce deferred tax assets if it is more likely than not that such deferred tax assets will not be realized (Note 11). Earnings (Loss) Per Share. Basic earnings (loss) per share is computed using the weighted average number of common shares outstanding during the reporting period. Diluted earnings (loss) per share is computed using the weighted average number of common shares outstanding plus the dilutive effect of outstanding stock options and shares issuable under the employee stock purchase plan using the treasury stock method. The dilutive loss per share excludes these adjustments as the impact would be antidilutive (Note 4). F-10 Supplier Concentrations. Certain components for the Company's proprietary 12-inch OSARs are available only from a single source. Any inability to obtain components in the amounts needed on a timely basis could result in delays in product shipments which could have an adverse effect on the Company's operating results. The Company has qualified and is selling 5 1/4-inch optical storage and retrieval devices from an alternative source which could be utilized by the Company's customers in the event of any interruptions in the delivery of components for the Company's own OSAR product. Stock-Based Compensation. The Company accounts for stock-based awards to employees using the intrinsic value method in accordance with Accounting Principles Board ("APB") Opinion No. 25, "Accounting for Stock Issued to Employees" (Note 10). Recent Accounting Pronouncements. In July 2001, the FASB issued SFAS No. 141, "Business Combinations," which was effective immediately. SFAS No. 141 requires that the purchase method of accounting be used for all business combinations initiated after June 30, 2001 and eliminated the pooling-of-interests method. The Company does not believe that the adoption of this standard will have a significant impact on its consolidated financial statements. In July 2001, the FASB issued SFAS No. 142, "Goodwill and Other Intangible Assets," which is effective for the Company January 1, 2002. SFAS No. 142 requires that goodwill and other intangible assets with indefinite useful lives no longer be amortized, but instead be tested for impairment at least annually. The Company will no longer amortize intangible assets but will evaluate their carrying value on an annual basis or when events or circumstances indicate that their carrying value may be impaired. The Company expects the adoption of SFAS No. 142 to result in reduced amortization expense of approximately $3.0 million for 2002. In August 2001, the FASB issued SFAS No. 144, "Accounting for Impairment or Disposal of Long-Lived Assets." This statement addresses financial accounting and reporting for the impairment of long-lived assets and for the disposal of long-lived assets and discontinued operations. SFAS No. 144 supersedes SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed Of," and is effective for fiscal years beginning after December 15, 2001. The Company believes that the adoption of this standard will not have a material impact on its financial position and results of operations. Reclassifications. Certain reclassifications have been made to prior-years' balances to conform to the current year's presentation. Note 3 Acquisitions On May 18, 2000, the Company acquired certain assets from Application Partners, Incorporated ("API") for $20.0 million. The acquisition was accounted for as an asset purchase and the purchase price was allocated as follows (in thousands): Assembled workforce $ 386 Goodwill 14,552 In-process research and development 2,984 Prepaid expense 2,000 Fixed assets 78 Total purchase price $ 20,000 F-11 The amount allocated to assembled workforce was being amortized over an estimated useful life of three years. The amount allocated to goodwill was being amortized over an estimated useful life of five years. Additionally, retention payments of $2.0 million were recorded as a prepaid asset and were expensed when paid in 2001 based upon defined employment requirements. Based upon an independent third party appraisal, the Company allocated approximately $3.0 million to in-process research and development which was an element of the purchase price. The in-process research and development expenses were related to new product projects that were under development at the date of the acquisition and were expected to eventually lead to new products but had not yet established feasibility and for which no future alternative use was identified. The valuation of the in-process research and development projects was based upon the discounted expected future net cash flows of the products over their expected life, reflecting the estimated percent of completion of the projects and an estimate of the costs to complete the projects. New product development projects underway at API at the time of the acquisition included Sequis, an eService application that the Company estimated to be 88% complete at the date of the acquisition. The cost to complete the project was estimated at approximately $300,000 to occur over a three-month period. The Company incurred approximately $356,000 of research and development expenses related to the project, which was 100% complete as of September 30, 2000. Note 4 Earnings (Loss) Per Share The following table is a reconciliation of the earnings (loss) and share amounts used in the calculation of basic earnings (loss) per share and diluted earnings (loss) per share. (In thousands, except per share amounts) Net Per Share Income (loss) Shares Amount Year ended December 31, 1999: Basic earnings per share $ 19,677 32,125 $ 0.61 Effect of dilutive stock options 1,235 Diluted earnings per share $ 19,677 33,360 $ 0.59 Year ended December 31, 2000: Basic earnings per share $ 38,547 34,155 $ 1.13 Effect of dilutive stock options 2,610 Diluted earnings per share $ 38,547 36,765 $ 1.05 Year ended December 31, 2001: Basic (loss) per share $ (16,622) 35,117 $ (0.47) Effect of dilutive stock options - Diluted (loss) per share $ (16,622) 35,117 $ (0.47) Options to purchase 3,284,849, 654,000 and 1,417,000 shares of common stock in 2001, 2000, and 1999, respectively, were outstanding during the year but were not included in the computation of diluted income per share as their effect was antidilutive (Note 10). F-12 Note 5 Other Comprehensive Operations Accumulated other comprehensive operations for each of the three years in the period ended December 31 is comprised of the following: (In thousands) Foreign Accumulated Currency Unrealized Other Translation Holding Comprehensive Adjustment Gains (Losses) Operations Balance, January 1, 1999 $ (2,668) $ 9 $ (2,659) Current Period Changes (Net of tax of ($3,313) and ($71), respectively) (4,970) (106) (5,076) Balance, December 31, 1999 (7,638) (97) (7,735) Current Period Changes (Net of tax of ($2,257) and $39, respectively) (3,385) 59 (3,326) Balance, December 31, 2000 (11,023) (38) (11,061) Current Period Changes (Net of tax of ($2,037) and $51, respectively) (3,056) 77 (2,979) Balance, December 31, 2001 $ (14,079) $ 39 $ (14,040) Note 6 Investment Securities Available for Sale The Company's investments in marketable securities consists primarily of high-grade corporate and government securities with maturities of less than three years. Investments purchased with an original maturity of three months or less are considered to be cash equivalents. The following table summarizes investment securities available for sale as of December 31: (In thousands) Investment securities available for sale: 2001 2000 Cost $ 64,597 $ 37,937 Gross unrealized gains 87 30 Gross unrealized losses (24) (8) Estimated fair value $ 64,660 $ 37,959 There were no realized gains or losses for the years ended December 31, 2001 and 2000. Unrealized holding gains and losses on investments, net of tax, are included in accumulated other comprehensive operations in stockholders' equity at December 31, 2001 and 2000, and were a $39,000 gain and a $38,000 loss, respectively. The change year over year was an unrealized gain of $77,000, net of tax. The contractual maturities of investments at December 31, 2001 and 2000, are shown below. Actual maturities may differ from contractual maturities because the issuer of the securities may have the right to repurchase such securities. The Company classifies short-term investments in current assets as all such investments are available for current operations. F-13 (In thousands) 2001 2000 Estimated Estimated Cost Fair Value Cost Fair Value Debt Securities Due in one year or less: Short-term munis-taxable $ 3,297 $ 3,278 $ 1,000 $ 1,000 Commercial paper 3,485 3,486 6,670 6,662 Corporate 10,832 10,855 26,780 26,798 Governments/Agencies 46,983 47,041 2,500 2,500 Due in one to three years: Corporate - - 987 999 Total $ 64,597 $ 64,660 $ 37,937 $ 37,959 Note 7 Inventories Inventories, net of reserves, consisted of the following at December 31: (In thousands) 2001 2000 Raw materials $ 1,872 $ 1,989 Work-in-process 788 1,065 Finished goods 333 339 Total $ 2,993 $ 3,393 Note 8 Property and Leases Property consisted of the following at December 31: (In thousands) 2001 2000 Machinery, equipment and software $ 121,815 $ 117,880 Furniture and fixtures 13,611 13,689 Leasehold improvements 22,058 21,596 Total property 157,484 153,165 Less accumulated depreciation and amortization (113,278) (103,408) Property, net $ 44,206 $ 49,757 The Company leases its corporate offices, sales offices, development and manufacturing facilities, and other equipment under non-cancelable operating leases, some of which have renewal options and generally provide for escalation of the annual rental amount. Amounts related to deferred rent are recorded in accrued liabilities on the consolidated balance sheet. F-14 Expenses related to operating leases were $17.5 million, $18.3 million, and $15.4 million for the years ended December 31, 2001, 2000 and 1999, respectively. The following table summarizes future minimum lease payments required under operating leases at December 31: (In thousands) 2002 $ 14,778 2003 12,589 2004 10,893 2005 9,571 2006 8,867 Thereafter 1,993 Total $ 58,691 The Company continues to invest in technology equipment and software for research and development and for information systems infrastructure and telecommunications. These investments have been funded through operating leases, capital leases, cash purchases and sale leaseback transactions, including a sale leaseback commitment of $433,400 in 2000 related to previously purchased technology equipment and software. In July 2001, the Company converted its outstanding leases associated with these investments into an eighteen-month capital lease with a value of $2.6 million. The future lease commitments required under this lease at December 31, 2001 are $1.7 million through December 31, 2002. Note 9 Borrowing Arrangements The Company has a one-year, $5.0 million multi-currency revolving line of credit that expires in June 28, 2002. Borrowings under the arrangement are unsecured and bear interest at one hundred and twenty basis points over the London Interbank Offered Rate. An annual commitment fee of twenty basis points is assessed against any undrawn amounts. The Company is restricted from paying dividends during the term of the arrangement and, under the arrangement, must comply with certain financial covenants, including quarterly and annual profitability covenants for which we received a waiver from the bank. There were no borrowings outstanding at December 31, 2001 and 2000. Note 10 Stockholders' Equity Shareholder Rights Plan. In October 1988, the Company declared a dividend of one common stock purchase right for each outstanding share of common stock. A right may be exercised under certain circumstances to purchase one share of common stock at an exercise price of $87.50, subject to certain anti-dilution adjustments. The rights become exercisable if and when a person (or group of affiliated or associated persons) acquires 15% or more of FileNET's outstanding common stock, or announces an offer that would result in such person acquiring 15% or more of FileNET's common stock. After the rights become exercisable, each right will entitle its holder to buy a number of shares of FileNET's common stock having a market value of twice the exercise price of the rights. After the rights become exercisable, if FileNET is a party to certain merger or business combination transactions or transfers 50% or more of its assets or earnings power (as defined), each right will entitle its holder to buy a number of shares of common stock of the acquiring or surviving entity having a market value of twice the exercise price of the right. The rights expire November 17, 2008 and may be redeemed by FileNET at one cent per right at any time up to ten days after a person has announced that they have acquired 15% or more of FileNET's common stock. F-15 Treasury Stock. In 1997, the Board of Directors authorized, subject to certain business and market conditions, the purchase of up to $10.0 million of the Company's outstanding common stock. During the year ended December 31, 1997, the number of shares purchased under this authorization was 420,000 shares at an aggregate cost of $5.6 million. During the first quarter of 1998, the Company repurchased 278,000 shares of its common stock at an aggregate cost of $4.4 million, thereby completing the stock repurchase program. Employee Stock Purchase Plans. In May 1998, FileNET adopted the 1998 Employee Stock Purchase Plan and the International Employee Stock Purchase Plan (the "Purchase Plans"). A total of 300,000 shares were authorized to be added to the remaining share reserve under the predecessor 1988 Employee Qualified Stock Purchase Plan so that the total share reserve for the Purchase Plans would be no more than 400,000 shares. In May 2000, shareholders approved adding an additional 340,000 shares to the reserve. In addition, in May 2001, shareholders approved an additional 300,000 shares to the reserve. Under the terms of the Purchase Plans, common stock may be offered in successive six-month offering periods to eligible employees of the Company at 85% of the market price of the common stock at the beginning or end of the offering period, whichever is lower. The Purchase Plans cover substantially all employees of the Company. Eligible employees may elect to have a portion of their salary withheld for the purpose of making purchases under the Purchase Plans. Each participant is limited in any plan year to the acquisition of that number of shares that have an aggregate fair market value of not more than $25,000. There are no charges or credits to income in connection with the Purchase Plans. At December 31, 2001, $1,047,000 had been withheld from employees' salaries pursuant to the Purchase Plans for the current offering period, which expires on April 30, 2002. At December 31, 2001, approximately 373,150 shares remained available for future issuance. Stock Option Plans. In April 1986, the Company adopted the 1986 Stock Option Plan (the "1986 Plan"). Under the amended terms of the 1986 Plan, options to purchase 6,500,000 shares of the Company's common stock were reserved for issuance to employees, officers and directors. Options to purchase 107,570 common shares were exercisable under the 1986 Plan at December 31, 2001. In May 1995, the 1986 Plan was terminated as to future grants and the remaining reserve of 140,098 shares was transferred into the 1995 Stock Option Plan. Outstanding options under the 1986 Plan will continue to be governed by the provisions of agreements evidencing those grants. No common shares remain available for future grants under the 1986 Plan. Options granted under the 1986 Plan were either incentive stock options or nonqualified stock options and became exercisable in 20% annual installments beginning one year after the date of grant and expire no later than ten years plus one day from the date of grant. The exercise price of the incentive stock options and nonqualified options were not to be less than 100% and 85%, respectively, of the fair market value of the Company's common stock at the date of grant. To the extent any outstanding options under the 1986 Plan terminate or expire prior to exercise, the shares subject to those unexercised options will be available for subsequent option grant pursuant to the provisions of the 1995 Plan. In May 1995, the Company adopted the 1995 Stock Option Plan (the "1995 Plan"). Under the amended terms of the 1995 Plan, options to purchase 8,350,000 shares of the Company's common stock were reserved for issuance to employees, officers and directors. This reserve was added to the 140,098 shares of common stock transferred from the 1986 Plan. Options granted under the 1995 Plan's Discretionary Option Grant Program for employees and the Automatic Option Grant Program for directors have an exercise price per share of 100% of the fair market value per share on the grant date and become exercisable in 25% annual installments beginning one year from the date of grant. On October 21, 1999, the Plan's Discretionary Option Program was amended to change the vesting schedule of all options granted from that date forward to vest twenty-five percent (25%) of the option shares after twelve (12) months of service from the grant date F-16 and the balance of the options to vest in thirty-six (36) successive equal monthly installments upon completion of each additional month of service thereafter. As of December 31, 2001, 3,018,265 options were exercisable under the 1995 Plan. Prior to their merger with FileNET in March 1996 and August 1995, respectively, Saros and Watermark Software, Inc. had adopted stock option plans. These plans were assumed by the Company and outstanding options were converted into options to purchase an aggregate of 975,976 shares of FileNET common stock. Outstanding options under these plans will continue to be governed by the provisions of the agreements evidencing those grants. To the extent any of those outstanding options terminate or expire prior to exercise, the shares subject to those unexercised options will not be available for subsequent option grant. At December 31, 2001, a total of 8,049 options were outstanding and exercisable under the Saros Plan. No shares remain outstanding or exercisable under the Watermark Plan. In December 1989, the Company adopted the 1989 Stock Option Plan for Non-Employee Directors (the "Directors' Plan"). Under the terms of the Directors' Plan, as amended, each FileNET director who was not an employee was automatically granted an initial option to purchase 10,000 shares of FileNET's common stock at its fair market value on the date of grant and was granted an additional option to purchase 3,500 shares every year following the initial grant, provided such person continued to be a director at such time. Options granted under the plan vested at the rate of 20% per year from the grant date. Options to purchase an aggregate of 140,000 shares at prices ranging from $5.75 to $16.35 per share were granted from December 18, 1989 to May 24, 1995. At December 31, 2001 no options remain exercisable under this Plan. This plan was terminated in May 1995 with respect to future option grants. Future grants to non-employee directors are to be granted under the provisions of the 1995 Plan. On May 15, 1998, the shareholders approved an Amendment to the 1995 Plan for the Automatic Option Grant Program to non-employee directors to increase the initial option to purchase 25,000 shares of FileNET common stock at fair market value on the date of grant and an additional 7,000 shares of FileNET common stock at fair market value on the date of grant every year following the initial grant, provided such person continued to be a director at such time. In August 1997, the Company filed a Form S-8 with the Securities and Exchange Commission registering a Non-Statutory Stock Option Grant of 600,000 shares, dated May 22, 1997, to the Company's current Chief Executive Officer and a Non-Statutory Stock Option Grant of 160,000 shares, dated June 18, 1997, to the Company's current President. In April 2001, the Company filed a Form S-8 with the Securities and Exchange Commission registering a Non-Statutory Stock Option Grant of 140,000 shares, dated September 13, 2000, to the Company's current Chief Financial Officer. Such grants were in accordance with employment agreements entered into by the Company and the grantees. The non-statutory options granted prior to October 21, 1999 have an exercise price per share of 100% of the fair market value per share on the date of grant and vest in 25% installments beginning one year from the date of grant and will expire no later than ten years from the date of grant. The non-statutory options granted after October 21, 1999 have an exercise price per share of 100% of the fair market value per share on the date of grant and vest in installments with 25% exercisable after twelve (12) months of service and the balance exercisable in thirty-six (36) successive equal monthly installments upon completion of each additional month of service thereafter and will expire no later than ten years after the grant date. As of December 31, 2001, 439,532 options were exercisable related to these Non-Statutory Stock Option Grants and 364,218 had been exercised to date. F-17 Information regarding all stock option plans is as follows: Number of Weighted Options Exercise Price Balances, January 1, 1999 6,717,142 $ 10.47 Granted in 1999 (weighted average fair value of $6.72) 1,427,371 12.12 Exercised in 1999 (314,798) 7.84 Cancelled in 1999 (710,422) 10.97 Balances, December 31, 1999 7,119,293 $ 10.87 Granted in 2000 (weighted average fair value of $12.50) 2,161,995 21.67 Exercised in 2000 (2,081,458) 9.31 Cancelled in 2000 (843,738) 13.87 Balances December 31, 2000 6,356,092 $ 14.64 Granted in 2001 (weighted average fair value of $9.30) 2,442,985 16.88 Exercised in 2001 (485,270) 9.74 Cancelled in 2001 (303,354) 16.45 Balances, December 31, 2001 8,010,453 $ 15.56 The following table summarizes information concerning currently outstanding and exercisable options: Options Outstanding Options Exercisable Weighted Average Weighted Weighted Remaining Average Average Range of Number Contractual Exercise Number Exercise Exercise Price Outstanding Life (Years) Price Exercisable Price $1.39 to $9.00 1,908,398 5.77 $ 7.94 1,669,248 $ 7.96 $9.17 to $13.00 1,060,535 7.31 10.70 555,853 10.73 $13.07 to $14.81 1,575,317 8.99 13.58 239,443 14.21 $15.16 to $23.47 2,338,943 8.72 19.54 534,397 18.09 $23.88 to $41.84 1,127,260 7.57 27.51 574,475 27.38 $1.39 to $41.84 8,010,453 7.72 $ 15.56 3,573,416 $ 13.45 The Company accounts for its stock-based compensation plans in accordance with APB Opinion No. 25, "Accounting for Stock Issued to Employees," and related interpretations. In July 2000, the vesting of options to purchase 75,625 shares were accelerated and immediately exercised in connection with the resignation of one of the Company's officers. The transaction was recorded as compensation expense with an increase in stockholders equity of $581,000. No stock-based compensation expense was recorded in the consolidated statement of operations for the year ended December 31, 2001. F-18 The following table summarizes the Company's net income (loss) and net income (loss) per share on a pro forma basis had compensation cost for the Company's stock-based compensation plans been determined based on the provisions of SFAS No. 123, "Accounting for Stock-Based Compensation:" (In thousands, except per share amounts) 2001 2000 1999 Net income (loss) - as reported $(16,622) $38,547 $19,677 Net income (loss) - pro forma (29,003) 29,740 3,027 Diluted earnings (loss) per share - as reported (0.47) 1.05 0.59 Diluted earnings (loss) per share - pro forma (0.83) 0.81 0.39 The fair value of each option grant was estimated on the date of grant using the Black-Scholes option-pricing model with the following weighted average assumptions used for grants in 2001, 2000 and 1999; expected volatility of 78% for 2001, 80% for 2000 and 75% for 1999; risk-free interest rates of 3.6% to 5.3% for 2001, 6.1% to 6.5% for 2000, and 5.1% to 6.1% for 1999; and an expected life of one year from the vest date. Pro forma compensation cost of shares issued under the Employee Qualified Stock Purchase Plan is measured based on the discount from market value on the date of purchase in accordance with SFAS No. 123. Retirement of Shares. In September 2001, 375,700 shares were cancelled and retired as part of a litigation settlement (Note 13). Note 11 Income Taxes The provision for income taxes at December 31, 2001, 2000 and 1999 consists of the following: (In thousands) Year ended December 31, 2001 2000 1999 Current: Federal $ (324) $ 12,758 $ 3,148 State 1,261 1,121 1,137 Foreign 2,716 7,573 3,411 Deferred: Federal (4,550) (11,286) 74 State (3,736) 1,038 (476) Foreign - - 68 Total provision $ (4,633) $ 11,204 $ 7,362 Income (loss) before income taxes consists of the following components: (In thousands) Year ended December 31, 2001 2000 1999 United States $ (17,442) $ 20,556 $ 19,106 Foreign (3,813) 29,195 7,933 Total $ (21,255) $ 49,751 $ 27,039 F-19 A reconciliation of the provision (benefit) for income taxes at the federal statutory rate compared to the Company's effective tax rate is as follows: Year ended December 31, 2001 2000 1999 Income taxes (benefit), at statutory Federal rate (35)% 35% 35% State taxes (benefit), net of Federal benefit (7) 3 3 Tax rate differential on foreign earnings 13 (15) 3 Change in valuation allowance 6 (3) (14) R and D Credit (3) - - Other 4 3 - Total (22)% 23% 27% Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. The income tax effects of these temporary differences representing significant portions of the deferred taxes at December 31, 2001 and 2000, are as follows: (In thousands) Year ended December 31, 2001 2000 Deferred taxes: Loss carryforwards $ 25,075 $ 14,782 Tax credit carryforwards 10,368 9,072 Accrued expenses 3,478 5,122 Sales returns and allowance reserves 324 810 Deferred revenue 6,291 5,727 Depreciable assets and amortizable assets 4,860 3,673 Other (1,488) 120 Total 48,908 39,306 Valuation allowance (24,684) (23,368) Net deferred tax asset $ 24,224 $ 15,938 The Company maintains a valuation allowance against a portion of the deferred tax asset due to uncertainty regarding the future realization weighing all available evidence. Approximately $9.0 million of the valuation allowance is attributable to the potential tax benefit of stock option transactions that will be credited directly to additional paid-in capital if realized. The net increase (decrease) in the total valuation allowance was $1,316,000, $2,240,000, and $(3,246,000) during 2001, 2000, and 1999, respectively. F-20 The Company has $58.2 million domestic federal net operating loss carryforwards that can be utilized to reduce future taxable income. Any unutilized net operating loss carryforward will begin expiring in 2011. The Company has $10.3 million tax credit carryforwards that will begin expiring in 2002. At December 31, 2000, the Company had French, Irish, Japanese and Austrian subsidiary tax loss carryforwards relating to its foreign subsidiary operations that total approximately $11.6 million; the majority of which have no expiration. No provision has been made for federal or state income taxes on the unremitted earnings of the Company's foreign subsidiaries (cumulative $55.8 million at December 31, 2001) since the Company plans to indefinitely reinvest all such earnings offshore. At December 31, 2001, the unrecognized deferred tax liability for these earnings was approximately $21.3 million. The Company's federal tax returns have been examined by the Internal Revenue Service ("IRS") for all years through 1996. The IRS is currently finalizing the examination of the Company's U.S. income tax returns for 1997 through 1999. Management does not believe that the outcome of these matters will have a material adverse effect on the Company's consolidated results of operations or consolidated financial position. Note 12 Operating Segment and Geographic Information The Company has prepared operating information in accordance with SFAS No. 131, "Disclosures About Segments of An Enterprise and Related Information," to report components that are evaluated regularly by the Company's chief operating decision maker, or decision making group, in deciding how to allocate resources and in assessing performance. The Company is organized geographically and by line of business. The line of business management structure is the primary basis for which financial performance is assessed and resources allocated. The Company's reportable operating segments include Software, Hardware, Customer Support, and Professional Services and Education. The Software operating segment develops and markets the Company's line of Enterprise Content Management, Collaborative Commerce and Business Process Management software products and eBusiness applications. The Hardware operating segment manufactures and markets the Company's line of OSAR libraries. The Customer Support segment provides after-sale support for software, as well as providing software upgrades under the Company's right to new versions program. The Professional Services and Education segment provides fee-based implementation and technical consulting services related to the Company's products and provides training. The accounting policies of the Company's operating segments are the same as those described in Note 2- Summary of Significant Accounting Policies - except that the disaggregated financial results of the segments reflect allocation of certain functional expense categories consistent with the basis and manner in which Company management internally disaggregates financial information for the purpose of assisting in making internal operating decisions. The Company evaluates performance based on stand-alone segment operating income. Because the Company does not evaluate performance based on the return on assets at the operating segment level, assets are not tracked internally by segment. Therefore, segment asset information is not presented. F-21 Operating segment data for the three years ended December 31, 2001, was as follows: (In thousands) Professional Services Software Customer and Hardware Consolidated Support Education Year Ended December 31, 2001 Revenue $ 118,972 $ 132,382 $ 67,340 $ 13,840 $ 332,534 Depreciation and amortization 12,859 7,250 3,774 466 24,349 Operating income (loss) (61,898) 41,055 (2,536) (379) (23,758) Assets 301,639 Capital expenditures 7,077 4,161 2,477 360 14,075 Year Ended December 31, 2000 Revenue $ 204,823 $ 110,306 $ 62,466 $ 21,019 $ 398,614 Depreciation and amortization 10,295 6,030 3,067 435 19,827 Operating income 14,801 29,258 (1,344) 1,630 44,345 Assets 324,093 Capital expenditures 12,149 9,938 4,932 702 27,721 Year Ended December 31, 1999 Revenue $ 183,253 $ 94,818 $ 52,631 $ 16,418 $ 347,120 Depreciation and amortization 9,476 4,694 2,630 516 17,316 Operating income 3,116 16,669 2,291 1,554 23,630 Assets 243,398 Capital expenditures 11,001 8,043 2,921 467 22,432 Revenue is attributed to geographic areas based on the location of the entity to which the products or services were sold. The operation in Ireland functions as a manufacturing and service center for non-United States customers. An allocation of its assets among the geographic segments is not prepared for management reporting. All other geographic locations include South America, the Middle East and Africa. Information concerning principal geographic areas in which the Company operates was as follows: (In thousands) Year ended December 31, 2001 2000 1999 Revenue Assets Revenue Assets Revenue Assets North America: United States $ 242,826 $ 234,408 $ 280,563 $ 231,973 $ 240,607 $ 173,989 Canada 6,787 6,143 7,925 6,055 8,430 6,442 Total North America 249,613 240,551 288,488 238,028 249,037 180,431 Europe: France 7,800 1,753 7,153 2,328 8,540 5,109 Germany 19,565 5,920 26,909 10,038 23,888 6,278 United Kingdom 16,851 18,275 23,867 18,680 20,148 12,085 Ireland - 26,925 - 42,989 - 21,645 Other Europe 27,901 5,320 33,806 7,851 22,498 9,831 Total Europe 72,117 58,193 91,735 81,886 75,074 54,948 Asia Pacific 7,968 2,895 12,966 4,046 17,144 7,947 All other 2,836 - 5,425 133 5,865 72 Totals $ 332,534 $ 301,639 $ 398,614 $ 324,093 $ 347,120 $ 243,398 F-22 Note 13 Contingencies In October 1994, Wang Laboratories, Inc. ("Wang") filed a complaint in the United States District Court for the District of Massachusetts alleging that the Company was infringing five patents held by Wang (the "FileNET Case"). On June 23, 1995, Wang amended its complaint to include an additional related patent. On July 2, 1996, Wang filed a complaint in the same court alleging that Watermark Software Inc., a former wholly-owned subsidiary of FileNET that was merged with the Company, was infringing three patents held by Wang (the "Watermark Case"). On October 9, 1996, Wang withdrew its claim in the FileNET Case that one of the patents it initially asserted was infringed. On January 8, 1997, the court stayed the Watermark Case, subject to limited exceptions for certain discovery. The products at issue in the Watermark Case were phased out as of December 31, 1999. In March 1997, Eastman Kodak Company purchased the Wang imaging business unit that had responsibility for this litigation. On July 30, 1997, the court permitted Eastman Software and Kodak Limited of England to be substituted in the FileNET Case in place of Wang. On April 24, 2001, the court permitted Eastman Software and Kodak Limited to be substituted in the Watermark case in place of Wang. On August 10, 2000, Eastman Kodak Company, Eastman Software and eiStream WMS, Inc. ("eiStream") entered into an Asset Purchase and Sale Agreement ("APA"), under which eiStream acquired some, but not all, of the assets of Eastman Software. Effective June 30, 2001, the Company and Eastman Kodak Company, the parent of Eastman Software entered into an agreement that settled the FileNET Case. In accordance with that settlement agreement, the parties filed on July 5, 2001, a stipulation dismissing the FileNET Case. On September 19, 2001, eiStream filed a complaint against Eastman Kodak Company and Eastman Software in the United States District Court for the district of Dallas County (the "eiStream Case"). eiStream sought, among other things, a declaratory judgment that pursuant to the terms of the APA, eiStream owns the Watermark Case and has the right to pursue claims in the Watermark Case regarding Watermark products sold prior to the phase out in December 1999 and that Eastman Kodak Company was required to obtain eiStream's consent prior to settling the FileNET Case. On October 15, 2001, Eastman Kodak Company filed its answer to eiStream's complaint in which Eastman Kodak Company claimed ownership of the Watermark Case, denied that the APA gave eiStream ownership of the Watermark Case, and stated that eiStream's claim that its consent was necessary prior to settling the FileNET Case was barred by principles of equitable estoppel. Also on October 15, 2001, Eastman Kodak Company moved to abate the eiStream Case because the previously filed Watermark Case raises issues inherently related with issues raised in the eiStream Case and because certain necessary and indispensable parties were not properly joined in the eiStream Case. On October 31, 2001, Eastman Kodak Company moved for leave to amend the original complaint filed in the Watermark Case to add eiStream as a party, to add the correct Eastman Kodak Company entities as plaintiffs and to add a declaratory judgment count seeking a judgment that Eastman Kodak Company, not eiStream, owns the Watermark Case. In November 2001, Eastman Kodak Company and eiStream amended the APA and resolved all their disputes regarding Eastman Kodak Company's right to settle the FileNET Case and the Watermark Case. Effective November 15, 2001, eiStream agreed that the June 30, 2001 agreement between the Company and Eastman Kodak Company which settled the F-23 FileNET Case is in accordance with the APA, as amended, and that the Company and Eastman Kodak Company may dismiss the Watermark Case with prejudice. Effective November 15, 2001, the Company and Eastman Kodak Company entered into an agreement that settled the Watermark Case. In accordance with that settlement agreement and the amended APA between Eastman Kodak Company and eiStream, the parties to the Watermark Case filed on November 16, 2001 a stipulation dismissing that case with prejudice. A stipulation of non-suit with prejudice was filed in the eiStream Case on November 19, 2001. Subsequent to December 31, 1998, the former shareholders of Saros Corporation, a former wholly-owned subsidiary of FileNET that was merged with the Company, filed a demand for mandatory arbitration to release approximately 375,700 shares of the Company's stock which were held in escrow pursuant to the Agreement and Plan of Merger dated January 17, 1996 among FileNET Corporation, FileNET Acquisition Corporation and Saros Corporation and for damages. The Company and the agent for the former Saros Shareholders ("Shareholders' Agent") had agreed to mediate the matter, but the Shareholders' Agent cancelled the mediation prior to the scheduled date and renewed the demand for mandatory arbitration. A binding arbitration proceeding took place during the period March 5, 2001 through March 23, 2001. On April 24, 2001 the arbitrators issued an interim decision denying all claims asserted by the Shareholders' Agent against the Company, sustaining all claims asserted by the Company, and awarding all of the shares of stock held in escrow to the Company. On June 7, 2001 the arbitrators issued a final award that reiterated the principal rulings set forth in the interim decision and awarded all of the stock held in the escrow to the Company. The final award further determined that the escrowed shares provide the exclusive source for the Company's recovery of its attorneys' fees and costs from the former stockholders of Saros. These shares were cancelled and retired when the Company received the certificates from the escrow agent in September 2001. In the normal course of business, the Company is subject to various other legal matters. While the results of litigation and claims cannot be predicted with certainty, the Company believes that the final outcome of these other matters will not have a materially adverse effect on its consolidated results of operations or financial conditions. Note 14 Other Financial Instruments The following table summarizes the notional amounts, which are equivalent to the fair market value, of the Company's foreign currency agreements entered into on December 31, 2001 and 2000, all maturing in three months: At December 31, 2001 2000 Notional Notional Notional Notional Amount Amount Amount Amount Purchased Sold Purchased Sold European $22,646,890 $10,929,345 $24,465,981 $12,951,412 Australian - 444,911 - 1,871,011 Asian 1,040,327 - 934,246 - Canadian - 1,473,194 - 1,594,546 Total $23,687,217 $12,847,450 $25,400,227 $16,416,969 F-24 The following table summarizes the unrealized gains (losses) on the Company's foreign exchange contracts closed on December 31, 2001 and 2000 which were $(787,551) and $577,986, respectively. The gains or losses are realized at the time of settlement with the bank in January of the following year. At December 31, 2001 2000 Unrealized Unrealized Gains Gains (Losses) (Losses) European $ (718,420) $ 654,612 Australian (24,829) (75,362) Asian (40,864) (20,647) Canadian (3,438) 19,383 Total $ (787,551) $ 577,986 Note 15 Quarterly Financial Information (Unaudited) The following table sets forth selected unaudited quarterly information for the Company's last eight fiscal quarters. This information has been prepared on the same basis as the Consolidated Financial Statements and all necessary adjustments (which consisted only of normal recurring adjustments) have been included in the amounts stated below to present fairly the results of such periods when read in conjunction with the Consolidated Financial Statements and related notes included elsewhere herein. (In thousands, except per share amounts) First Second Third Fourth Fiscal Quarter Quarter Quarter Quarter Year Year ended December 31, 2001: Revenue $ 83,970 $ 82,206 $ 80,069 $ 86,289 $ 332,534 Gross profit 49,946 51,756 52,696 60,187 214,585 Income (loss) before income taxes (7,631) (13,222) (2,856) 2,454 (21,255) Net income (loss) (5,571) (10,695) (2,228) 1,872 (16,622) Basic earnings (loss) per share (0.16) (0.30) (0.06) 0.05 (0.47) Diluted earnings (loss) per share (0.16) (0.30) (0.06) 0.05 (0.47) Year ended December 31, 2000: Revenue $ 92,802 $ 95,079 $ 99,145 $ 111,588 $ 398,614 Gross profit 62,517 64,193 67,038 76,436 270,184 Income before income taxes 8,625 9,002 13,087 19,037 49,751 Net income 6,469 7,022 10,208 14,848 38,547 Basic earnings per share 0.19 0.21 0.30 0.43 1.13 Diluted earnings per share 0.18 0.19 0.28 0.40 1.05 F-25 SCHEDULE II VALUATION AND QUALIFYING ACCOUNTS AND RESERVES (In thousands) Additions Balance at Charged to Balance Beginning Revenue and at End of Period Expenses Deductions of Period Year ended December 31, 2001: Inventory reserves $ 234 26 72 $ 188 Allowance for doubtful accounts and sales returns $ 5,518 1,482 3,433 $ 3,567 Year ended December 31, 2000: Inventory reserves $ 326 - 92 $ 234 Allowance for doubtful accounts and sales returns $ 4,542 2,280 1,304 $ 5,518 Year ended December 31, 1999: Inventory reserves $ 401 335 410 $ 326 Allowance for doubtful accounts and sales returns $ 4,382 1,778 1,618 $ 4,542 S-1 INDEPENDENT AUDITORS' REPORT ON SCHEDULE To the Stockholders and the Board of Directors FileNET Corporation Costa Mesa, California We have audited the consolidated financial statements of FileNET Corporation and its subsidiaries (the Company) as of December 31, 2001 and 2000, and for each of the three years in the period ended December 31, 2001, and have issued our report thereon dated January 28, 2002. Such consolidated financial statements and report are included elsewhere in this Form 10-K. Our audits also included the financial statement schedule of FileNET Corporation and its subsidiaries, listed in Item 14. This consolidated financial statement schedule is the responsibility of the Company's management. Our responsibility is to express an opinion based on our audits. In our opinion, such consolidated financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein. /s/ DELOITTE and TOUCHE LLP Costa Mesa, California January 28, 2002 EXHIBIT INDEX Exhibit Number Exhibit Title 4.4 Amendment Three dated November 30, 2001 to Rights Agreement dated as of November 4, 1988 between FileNET Corporation and Equiserve, successors to BANKBOSTON N.A. 10.1 Waiver and First Amendment to Credit Agreement (Multi-currency) by and among the Registrant and Bank of America N. A., formerly known as Bank of America National Trust and Savings Association, dated June 29, 2001, effective June 29, 2001. 21.1 List of subsidiaries of Registrant (filed as FileNET Corporation Subsidiary Information). 23.1 Independent Auditors' consent. Exhibit 4.4 AMENDMENT NO. 3 TO RIGHTS AGREEMENT 1. General Background. In accordance with Section 26 of the Rights Agreement between Fleet National Bank f/k/a BankBoston, N.A. f/k/a The First National Bank of Boston (the "Rights Agent") and FileNET Corporation ("FileNET") dated November 4, 1988, as amended July 31, 1998 and November 9, 1998, (the "Agreement"), the Rights Agent and FileNET Corporation desire to amend the Agreement to appoint EquiServe Trust Company, N.A. as the successor Rights Agent. 2. Effectiveness. This Amendment No. 3 shall be effective as of 11/30/01 (the "Amendment") and all defined terms and definitions in the Agreement shall be the same in the Amendment except as specifically revised by the Amendment. 3. Revision. The section in the Agreement entitled "Change of Rights Agent" is hereby deleted in its entirety and replaced with the following: Section 21. Change of Rights Agent. The Rights Agent or any successor Rights Agent may resign and be discharged from its duties under this Rights Agreement upon 30 days' notice in writing mailed to the Company and to each transfer agent of the Common Shares or Preferred shares by registered or certified mail and to the holders of the Right Certificates by first-class mail. The Company may remove the Rights Agent or any successor Rights Agent upon 30 days' notice in writing, mailed to the Rights Agent or successor Rights Agent, as the case may be, and to each transfer agent of the Common Shares or Preferred Shares by registered or certified mail, and to the holders of the Right Certificates by first-class mail. If the Rights Agent shall resign or be removed or shall otherwise become incapable of acting, the Company shall appoint a successor to the Rights Agent. If the Company shall fail to make such appointment within a period of 30 days after giving notice of such removal or after it has been notified in writing of such resignation or incapacity by the resigning or incapacitated Rights Agent or by the holder of a Right Certificate (who shall, such notice, submit his Right Certificate for inspection by the Company), then the registered holder of any Right Certificate may apply to any court of competent jurisdiction for the appointment of a new Rights Agent. Any successor Rights Agent, whether appointed by the Company or by such a court, shall be a corporation or trust company organized and doing business under the laws of the United States in good standing, which is authorized under such laws to exercise shareholder services or corporate trust or stock transfer powers and is subject to supervision or examination by Federal or state authority and which has individually or combined with an affiliate at the time of its appointment as Rights Agent a combined capital and surplus of at least $100 million dollars. After appointment, the successor Rights Agent shall be vested with the same powers, rights, duties and responsibilities as if it had been originally named as Rights Agent without further act or deed; but the predecessor Rights Agent shall deliver and transfer to the successor Rights Agent any property at the time held by it hereunder, and execute and deliver any further assurance, conveyance, act or deed necessary for the purpose. Not later than the effective date of any such appointment the Company shall file notice thereof in writing with the predecessor Rights Agent and each transfer agent of the Common Shares or Preferred Shares, and mail a notice thereof in writing to the registered holders of the Right Certificates. Failure to give any notice provided for in this Section 21, however, or any defect therein, shall not affect the legality or validity of the resignation or removal of the Rights Agent or the appointment of the successor Rights Agent, as the case may be. 4. Except as amended hereby, the Agreement and all schedules or exhibits thereto shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be executed in their names and on their behalf by and through their duly authorized officers, as of this 30th day of November, 2001. FileNET Corporation Fleet National Bank f/k/a BankBoston, N.A. /s/ Sam Auriemma /s/ Michael J. Connor By: Sam Auriemma By: Michael J. Connor Title: Senior Vice President, Finance, Title: Managing Director, Client Administration Chief Financial Officer, Secretary EquiServe Trust Company, N.A. /s/ Michael J. Connor By: Michael J. Connor Title: Managing Director, Client Administration Exhibit 10.1 WAIVER AND FIRST AMENDMENT TO CREDIT AGREEMENT WAIVER AND FIRST AMENDMENT TO CREDIT AGREEMENT THIS WAIVER AND FIRST AMENDMENT TO CREDIT AGREEMENT ("Waiver and Amendment"), dated June 29, 2001, is entered into by and between FILENET CORPORATION (the "Company") and BANK OF AMERICA, N. A., formerly known as Bank of America National Trust and Savings Association (the "Bank"). RECITALS A. The Bank and the Company are parties to an Amended and Restated Credit Agreement (Multi-currency) dated June 30, 1999 (the "Credit Agreement") pursuant to which the Bank has extended certain credit facilities to the Company and certain Acceptable Subsidiaries. B. The Company has reported to the Bank the existence of a certain event of default under the Credit Agreement. The Company has requested that the Bank waive such event of default and agree to certain amendments of the Credit Agreement. C. The Bank is willing to waive such event under the Credit Agreement, and to amend the Credit Agreement, subject to the terms and conditions of this Waiver and Amendment. NOW, THEREFORE, for valuable consideration, the receipt and adequacy of which are hereby acknowledged, the parties hereto hereby agree as follows: 1. Defined Terms. Unless otherwise defined herein, capitalized terms used herein shall have the meanings, if any, assigned to them in the Credit Agreement. 2. Waiver of Defaults. (a) For purposes of this waiver and Amendment, the "Existing Default" means the default existing on this date under Section 8.01(c) of the Credit Agreement solely as a consequence of a breach of the negative covenant set forth at Section 7.13 of the Credit Agreement solely with respect to the fiscal quarter ended March 31, 2001. (b) Subject to and upon the terms and conditions hereof, the Bank hereby waives the Existing Default. (c) Nothing contained herein shall be deemed a waiver, of (or otherwise affect the Bank's ability t o enforce) any other default or Event of Default, including without limitation any default or Event of Default as may now or hereafter exist and arise from or otherwise be related to the Existing Default (including without limitation any cross-default arising under the Credit Agreement by virtue of any matters resulting from the Existing Default), and (ii) any default or Event of Default arising at any time after the Effective Date and which is the same as any of the Existing Default. 13. Amendments to Credit Agreement. The Credit Agreement shall be amended as follows: (a) Section 1.01 of the Credit Agreement shall be amended at the defined term "Availability Period" by replacing the "June 29, 2001" with "June 28, 2002." (b) Section 1.01 of the Credit Agreement shall be amended at the defined term "Credit Limit" by replacing the amount "$20,000,000" with "$500,000,000." (c) Section 1.01 of the Credit Agreement shall be amended at the defined term "Final Maturity Date" by amending such defined term in its entirety to read as follows: "Final Maturity Date": (a) in respect of any Advances, June 28, 2002; (b) in respect of any standby letters of credit, June 28, 2003; and (c) in respect of any Bank Guaranties, June 28, 2003. (d) Section 2.01(a) of the Credit Agreement shall be amended by deleting the words "commercial and" in clause (ii) thereof. (e) Section 2.02 (b) of the Credit Agreement shall be amended by replacing the amount "1.00% with the amount "1.20%." (f) The provisions of Section 2.03 of the Credit Agreement shall be deleted in their entirety and the words "Intentionally Omitted" shall be inserted in their place. (g) Section 2.04(d) of the Credit Agreement shall be amended in its entirety to read as follows: (d) The Borrower shall pay or cause the applicable Acceptable Subsidiary to pay the Bank (i) a non-refundable issuance fee of $1,500 upon the issuance of each standby letter of credit issued hereunder for its account or for the account of an Acceptable Subsidiary, payable upon issuance thereof, plus (ii) a non-refundable fee equal to 0.85% per annum of the outstanding undrawn amount of each standby letter of credit issued hereunder for its account or for the account of an Acceptable Subsidiary (with minimum fee of $250), payable annually in advance, and calculated on the basis of the face amount outstanding on the day the fee is calculated, or, in the case of standby letters of credit issued to an Acceptable Subsidiary and denominated in a Local Currency, such fees as are applicable to such letter of credit pursuant to subsection 2.04(b). However, if an Event of Default exists, at the option of the Bank, the amount of the fee set forth in clause (ii) above shall be increased to 3% per annum, commencing on the day the Bank provides notice of the increase to the Borrower, or such fees as are applicable to a standby letter of credit denominated in a Local Currency pursuant to subsection 2.04(b). The Borrower shall also pay or cause the applicable Acceptable Subsidiary to pay such other fees and commissions at the times and in the amounts the Bank advises the Borrower from time to time as being applicable to the Borrower's or Acceptable Subsidiaries' standby letters of credit. 2 (h) Sections 2.04(g) and 2.06(f) of the Credit Agreement shall each be deleted in their entirety. (i) Section 2.09 of the Credit Agreement shall be amended by replacing the amount "0.20%" with "0.25%." (j) Section 5.14 of the Credit Agreement shall be deleted in its entirety. (k) Section 7.01 of the Credit Agreement shall be amended in its entirely to read as follows: (f) indebtedness or guarantees by the Borrower or its Subsidiaries in favor of the the Bank; (l) Section 7.03 of the Credit Agreement shall be amended in its entirely to read as follows: 7.03 Capital Assets. The Borrower on a consolidated basis shall not expend or incur obligations for the acquisition of fixed or capital assets on a cumulative basis of more than (i) $25,000,000 for the fiscal year ending December 31, 1997, (ii) $30,000,000 for each of the fiscal years ending December 31, 1998 and December 31, 1999, and #37,5000,000 for each fiscal year ending on and after December 31, 2000. (m) Section 7.13 of the Credit Agreement shall be amended inits entirety to read as follows: 7.13 Tangible Net Worth. The Borrower shall not permit at any time on a consolidated basis its Tangible Net Worth to be less than $190,000,000 plus the sum of (i) 75% of net income taxes (without subtracting losses) earned in each quarterly accounting period commencing after March 31, 2001, plus (ii) the net proceeds from any securities issued after March 31, 2001, plus (iii) any increase in stockholders' equity resulting from the conversion of debt securities to equity securities after March 31, 2001. (n) Schedule 2 to Exhibit A (Compliance Certificate) to the Credit Agreement shall be amended in its entirety to read in the form of Schedule 2 attached hereto. 4. Representation and Warranties. The Company hereby represents and warrants to the Bank as follows: (a) Other than the Existing Default, no Default or Event of Default has occurred and is continuing. (b) The execution, delivery and performance by the Company of this Waiver and Amendment have been duly authorized by all necessary corporate and other action and do not and will not require any registration with, consent or approval of, notice to or action 3 by, any person or entity (including any government authority) in order to be effective and enforceable. The Credit Agreement as amended by this Waiver and Amendment constitutes the legal, valid and binding obligations of the Company, enforceable against it in accordance with its respective terms, without defense, counterclaim or offset. (c) Subject to the Existing Default, all representations and warranties of the Company contained in the Credit Agreement are true and correct on and as of the date hereof. (d) The Company is entering into this Waiver and Amendment on the basis of its own investigation and for its own reasons, without reliance upon the Bank or any othe person or entity. 5. Effective Date. This Waiver and Amendment will become effective the date first above written (the "Effective Date"), provided: (a) The Bank has received from the Company a duly executed original (or, if elected by the Bank, an executed original (or, if elected by the Bank, an executed facsimile copy) of this Waiver and Amendment. (b) The Bank has received from the Company a copy of a resolution passed by the Board of Directors of such corporation, certified by the Secretary or an Assistant Secretary of such corporation as being in full force and effect on the date hereof, authorizing the execution, delivery and performance of this Waiver and Amendment, along with an incumbency certificate. (c) All representations and warranties contained herein are true and correct as of the Effective Date. 6. Reservation of Rights. The Company acknowledges and agrees that neither the Bank's forbearance in exercising its rights and remedies in connection with the Existing Default, nor the execution and delivery by the Bank of this Waiver and Amendment, shall be deemed (I) to create a course of dealing or otherwise obligate the Bank to forebear or enter into waivers under the same, similar or any other circumstance in the future, or (ii) to waive, relinquish or impair any right of the Bank to receive any indemnity or similar payment from any person or entity as a result of any matter arising from or relating to the Existing Default. 7. Miscellaneous. (a) Except as herein expressly amended, all terms, covenants and provisions of the Credit Agreement are and shall remain in full force and effect and all references therein and in other Credit Documents to such Credit Agreement shall henceforth refer to the Credit Agreement as amended by this Waiver and Amendment. This Waiver and Amendment shall be deemed incorporated into, and a part of, the Credit Agreement. This Waiver and Amendment is a Credit Document. 4 (b) This Waiver and Amendment shall be binding upon and inure to the benefit of the parties hereto and to the Credit Agreement and their respective successors and assigns. No third party beneficiaries are intended in connection with this Waiver and Amendment. (c) This Waiver and Amendment shall be governed by and construed in accordance with the law of the State of California. (d) This Waiver and Amendment may be executed in any number of counterparts, each of which shall be deemed an original, but all such counterparts together shall constitute but one and the same instrument. Each of the parties hereto understands and agrees that this document (and any other document required herein) may be delivered by any party thereto either in the form of an executed original sent by facsimile transmission to be followed promptly by mailing of a hard copy original, and that receipt by the Bank of a facsimile transmitted document purportedly bearing the signature of the Company shall bind the Company, with the same force and effect as the delivery of a hard copy original. Any failure by the Bank to receive the hard copy executed original of such document shall not diminish the binding effect of the facsimile transmitted executed original of such document which hard copy page was not received by the bank, and the Bank is hereby authorized to make sufficient photocopies thereof to assemble complete counterparty documents. (e) This Waiver and Amendment, together with the Credit Agreement, contains the entire and exclusive agreement of the parties hereto with references to the matters discussed herein and therein. This Waiver and Amendment supersedes all prior drafts and communications with respect thereto. This waiver and Amendment may not be amended except in accordance with the provisions of Section 9.05 of the Credit Agreement. (f) If any term or provision of this Waiver and Amendment shall be deemed prohibited by or invalid under any applicable law, such provision shall be invalidated without affecting the remaining provision of this Waiver and Amendment or the Credit Agreement, respectively. 5 IN WITNESS WHEREOF, the parties hereto have executed and delivered this Waiver and Amendment as of the date first above written. FILENET CORPORATION By: /s/ Sam M. Auriemma Name: Sam M. Auriemma Title: Senior Vice President and Chief Financial Officer By: /s/ Lee D. Roberts Name: Lee D. Roberts Title: Chief Executive Officer BANK OF AMERICA, N. A. By: /s/ Jouni Korhonen Name: Jouni Korhonen Title: Managing Director 6 Date: ______________, 200__ For the fiscal quarter/year ended ______________, 200__ SCHEDULE 2 to Compliance Certificate1 Actual Required/Permitted 1. Section 7.01(d) Other Bank Borrowings by Subsidiaries Indebtedness of Subsidiaries for borrowed money from other banks _______________________ Not to exceed $5,000,000 2. Section 7.01(e) Purchase Money Obligations and Section 7.02 Purchase Money Liens Purchase money obligations and related liens _______________________ Not to exceed $10,000,000 3. Section 7.03 Capital Assets Not to exceed (i) $25,000,000 from 1/1/97 through 12/31/97, (ii) $30,000,000 from 1/1/98 through 12/31/98, (iii) $30,000,000 from 1/1/99 through 12/31/99, and (iv) $37,500,000 for each fiscal year ending on and after 12/31/00 Obligations for the acquisition of fixed or capital assets _______________________ 4. Section 7.04(ii) Stock Repurchases Not to exceed $10,000,000 after Stock repurchases _______________________ after March 31, 1997 5. Section 7.05(e) Other loans and investments _______________________ Not to exceed $5,000,000 6. Section 7.07(d) Sale and Leaseback Not to exceed $5,000,000 Financing under sale and leaseback agreements of fixed or capital assets _______________________ _________________________________________________ 1 All amounts determined on a consolidated basis S-1 7. Section 7.11 Quick Ratio A. (i) cash _______________________ (ii) net accounts receivable _______________________ (iii) short-term cash investments (iv) investment grade marketable securities not classified as long-term investments _______________________ (v) long-term investments in compliance with the Investment Guidelines (not to exceed $15,000,000) _______________________ (i) + (ii) + (iii) + (iv) + (v)= _______________________ B. Current liabilities (including all funded and unfunded obligations under the Credit Agreement and other Credit Documents, including undrawn amounts (or the Equivalent Amount thereof) of all letters of credit and Bank Guaranties and drawn and unreimbursed obligations with respect thereto _______________________ A B = ======================= Not less than 1.50 to 1.00 S-2 8. Section 7.12 Total Liabilities to Total Net Worth the ratio of A. total liabilities (including all funded and unfunded obligations under the Credit Agreement and other Credit Documents, including undrawn amounts (or the Equivalent Amount thereof) of all letters of credit and Bank Guaranties and drawn and unreimbursed obligations with respect thereto B. Tangible Net Worth the difference of: (i) gross book value of assets _______________________ Less (ii) goodwill, patents, trademarks, trade names, organization expense, capitalized software, treasury stock (to the extent included in assets), unamortized debt discount and expense, deferred charges, and other like intangibles, monies due from affiliates, officers, directors, or shareholders of the Borrower or any of its Subsidiaries, and value placed on any leasehold (other than leasehold improvements) _______________________ Less (iii) applicable reserves _______________________ Less (iv) All liabilities (including Accrued and deferred income taxes) _______________________ S-3 (v) (i) - (ii) - (iii) - (iv) = _______________________ A B = ======================= Not greater than 0.75 to 1.00 9. Section 7.13 Tangible Net Worth Tangible Net Worth (from 8 above) _______________________ Not less than the sum of: A. $190,000,000 plus B. 75% of net income after taxes (without subtracting losses) for each fiscal quarter commencing after 3/31/01 ________ plus C. 100% of net proceeds from the issuance of any equity securities issued after 3/31/01 ________ plus D. 100% of any increase in shareholders' equity from conversion of debt to equity after 3/31/01 ________ A + B + C + D = ______ S-4 10. Section 7.14 Consecutive Quarterly Losses; Losses in One Quarter A. (i) Net (after tax) income (loss) for Not in excess of 5% of Tangible fiscal quarter reported on _______________________ Net Worth (from 8 above). (ii) Operating income (loss) for fiscal Not in excess of 5% of Tangible quarter reported on _______________________ Net Worth (from 8 above). B. (i) Net (after tax) income (loss) immediately preceding fiscal quarter _______________________ (ii) Net (after tax) income (loss) for If (i) is a loss, (ii) shall not fiscal quarter reported on _______________________ be a loss. C. (i) Operating income (loss) for the immediately preceding fiscal quarter _______________________ (ii) Operating income (loss) for fiscal If (i) is a loss, (ii) shall not quarter reported on _______________________ be a loss. S-5 Exhibit 21.1 LIST OF SUBSIDIARIES OF REGISTRANT FileNET Asia Pacific, Pte. Ltd. (Singapore) FileNET BV (The Netherlands) FileNET Canada, Inc. (Canada) FileNET Company Limited (Ireland) FileNET Corporation, Pty. Limited (Australia) FileNET France S.A.R.L. (France) FileNET GesmbH (Austria) FileNET GmbH (Germany) FileNET GmbH (Switzerland) FileNET Hong Kong Limited (Hong Kong) FileNET Iberia, S.L. (Spain) FileNET Italy, S.R.L. (Italy) FileNET Japan (Japan) FileNET Limited (United Kingdom) FileNET Poland Sp.zo.o (Poland) FileNET (Proprietary) Limited (South Africa) FileNET Sweden AB (Sweden) Hankook FileNET Corporation (Korea) Exhibit 23.1 INDEPENDENT AUDITORS' CONSENT We consent to the incorporation by reference in Registration Statement Nos. 33-90454, 33-96076, 33-80899, 333-02194, 333-09075, 333-34031, 333-66997, 333-89983, 333-43254, 333-43254, 333-59274, and 333-71598 of FileNET Corporation on Form S-8 of our reports dated January 28, 2002, appearing in this Annual Report on Form 10-K of FileNET Corporation for the fiscal year ended December 31, 2001. /s/ DELOITTE and TOUCHE LLP Costa Mesa, California March 28, 2002